T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Wyatt Johnson Automotive Group, Inc. DetailerWyatt Johnson Automotive Group, Inc.April 2014 - August 2014
Sprint Nextel August 2012 - April 2013
T-Mobile November 2010 - August 2011
Skills
Sales, Customer Service, Work Ethic, Automotive, Customer Satisfaction, Telecommunications, Sales Operations, Account Management, Selling, Customer Retention, Mobile Devices, Team Leadership, Sales Management, Leadership, Wireless, Sales Process, Direct Sales, Management
Education
Austin Peay State University
Business Administration and Management, General
Elgin Community College 2010 — 2013
Associate's Degree, Business Administration and Management, General
Streamwood High School 2006 — 2010
High School
OutboundEngine August 2015 - Present
OutboundEngine 2015 - Present
SBG Holdings May 2010 - Present
Verizon Wireless May 2013 - November 2014
T-Mobile March 2008 - October 2010
Calhoun's August 2006 - January 2007
Ingleside Independent School District August 2005 - August 2006
Skills
Social Media, Team Building, Program Management, Public Relations, Cold Calling, Sales, Customer Service, Salesforce.com, Marketing, Account Management, Microsoft Office, Sales Management, Direct Sales, Sales Operations, Social Networking, Customer Satisfaction, Retail, Selling, Project Management, Management, Teamwork, Training, Inside Sales, Social Media Marketing, Marketing Strategy, Leadership, Sales Process, Email Marketing, SEO, Mobile Devices, Mobile Campaigns
Education
Austin Community College 2011 — 2014
Communications, Marketing, Public Relations
Stephens College 2006 — 2007
Theatre, Dance, Voice
Del Mar College 2005 — 2006
Dual Credit Courses
Ingleside High School 2002 — 2006
High School Diploma
GE Lighting July 2013 - Present
T-Mobile March 2009 - July 2013
AmeriSci Richmond April 2005 - December 2008
Skills
Sales, Management, Business Development, Salesforce.com, New Business Development, Customer Service, Customer Retention, CRM, Lead Generation, Training, Customer Satisfaction, Marketing, Leadership, Selling, Market Research, Licensed Life & Health..., Inbound/Outbound Lead..., Customer Service Mana, Supervisory Skills, Staff Supervision, Cross Functional Team..., Cross-functional Team..., Public Speaking, Team Motivation, Training Facilitation, Coaching
Education
Averett University 2014 — 2016
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Old Dominion University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Information Technology
Huguenot High School 1994 — 1998
High School
PSAV March 2014 - Present
PSAV March 2013 - March 2014
T-Mobile May 2007 - February 2013
T-Mobile February 2005 - May 2007
Skills
Professional Audio, Sales, Audio Visual Support, Lighting, Customer Service, Leadership, Account Management, Video Production, AV, Corporate Events
Education
Austin Community College 1998 — 2001
Computer and Information Sciences, General
Asurion May 2008 - Present
T-Mobile September 2005 - April 2008
Highland Park Golf Course 2002 - 2005
Education
Auburn University 1997 — 2001
BSBA, Marketing
Resolutions Health Alliance, PA August 2014 - Present
Pinnacle Treatment Centers November 2013 - Present
Mental Health Cooperative March 2013 - December 2013
Apollo Beach Counseling October 2012 - February 2013
WayChangers Services, LLC March 2012 - October 2012
T-Mobile July 2006 - December 2011
Austin Peay State University December 2003 - April 2005
Greater Missionary Baptist Church June 2001 - December 2003
Skills
Psychotherapy, Psychology, Family Therapy, Individual Counselling, Stress Management, Anger Management, Career Counseling, Conflict Resolution, Plannning, Workshop Facilitation, Personal Development, CBT, Substance Use Disorders, Substance Abuse..., Mentoring, Mental Health Counseling, Administrative..., Training, Counseling Psychology, Therapists, Motivational..., Mental Health, Group Therapy, Crisis Intervention, Community Outreach, Social Skills, Life Coaching, DBT, Mindfulness, Dual Diagnosis, Addiction Recovery, Psychological Assessment, Self-esteem, Young Adults, Motivational Speaking, Facilitation, Chemical Dependency, Stress, Interventions
Education
Webster University 2008 — 2012
Master of Arts (MA), Professional Mental Health Counseling
Austin Peay State University 2002 — 2006
Bachelor of Science (BS), Psychology
ACADIA Pharmaceuticals Inc. June 2015 - Present
ACADIA Pharmaceuticals Inc. September 2014 - June 2015
Shire Regenerative Medicine April 2011 - February 2014
Robbins Research International March 2006 - November 2010
T-Mobile May 2005 - December 2005
Hoff Jewelers April 2001 - May 2005
Skills
Coaching, Leadership, Team Building, Management, Training, Sales, Event Planning, Leadership Development, Marketing Strategy, Social Media, Marketing, Customer Service, Public Speaking, Event Management, Strategic Planning, Team Leadership, Project Management, Sales Operations, Account Management, Strategy, Budgets, Sales Management, Negotiation, Contract Negotiation, Social Media Marketing, Social Networking, Editing, Recruiting, Marketing Communications, Entrepreneurship, Online Marketing, Public Relations, Email Marketing, Business Development, Online Advertising, Advertising, Lead Generation, Time Management, Salesforce.com, CRM, Market Research, Sales Presentations, Newsletters
Education
Augsburg College 2000 — 2004
Bachelor of Arts, Mass Communication
T-Mobile March 2015 - Present
T-Mobile August 2014 - March 2015
T-Mobile May 2014 - August 2014
UNM STEM-H Center for Outreach, Research, and Education June 2013 - May 2014
University of New Mexico August 2012 - May 2013
Texas Army National Guard April 2006 - April 2012
Skills
Military, Security Clearance, Government, National Security, Army, Military Experience, Military Operations, Organizational..., Intelligence Analysis, DoD, Leadership, Operational Planning, Defense
Education
The University of New Mexico 2012 — 2014
Bachelor of Arts (B.A.), Economics
Austin Community College 2011 — 2012
Yodle April 2013 - September 2013
T-Mobile August 2011 - January 2013
United States Air Force October 2001 - September 2009
Skills
Communication, Sales, Writing, Creative Writing, Microsoft Office, People Skills, English, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Leadership, Management, Research, Public Speaking
Education
Texas State University 2014 — 2015
Bachelor's, Mass Communication - General
Austin Community College 2010 — 2014
Associate of Arts (A.A.), Journalism
Convergys January 2015 - Present
Convergys February 2012 - January 2015
T-Mobile January 2011 - February 2012
Transcom September 2009 - May 2010
Sears Holdings Corporation April 2009 - September 2009
MyMail Technology, LLC October 2007 - March 2009
Sitel October 2005 - October 2007
Sitel June 2003 - October 2005
Sitel August 2000 - June 2003
Sitel July 1998 - August 2000
Skills
Operations Management, Workforce Management, Call Center Development, Customer Experience, Call Center, CRM, BPO, Customer Satisfaction, Management, Team Building, Training, Recruiting, Team Leadership, Leadership, Customer Retention, Call Centers, Coaching, Employee Engagement, Forecasting, Analysis, Vendor Management, Change Management, Business Planning, Outsourcing, Strategic Planning, Process Improvement, Account Management, Performance Management, Hiring, Team Management, Contact Centers, Sales, Inbound Marketing, Start-ups, Service Delivery, Networking, Leadership Development, Customer Service, Business Process..., Telemarketing, Marketing, Cross-functional Team..., Telecommunications, Time Management, Contact Center..., Avaya, Offshoring, IEX, ACD, IVR
Education
Austin Community College
T-Mobile June 2013 - Present
Georgia Department of Public Health May 2015 - July 2015
Skills
Gel Electrophoresis, DNA extraction, DNA, PCR, Molecular Biology, Microbiology, Lifesciences, Genetics, Microscopy, Aseptic Technique, Tissue Culture, Laboratory, Biology, Sales, Experimental Design, Protein Chemistry, Mass Spectrometry, Purification, Immunohistochemistry, DNA sequencing, Bacterial Transformation, RNA isolation, Scientific Writing, Cell Culture, Agarose Gel..., Protein Expression, Biochemistry, recombinant DNA..., Molecular Genetics, Confocal Microscopy, Biotechnology, Bioinformatics, Science, Customer Service, Certified Pool Operator, Microsoft Office, Sales Operations, Electronics, Cellular Communications, Public Health, Environmental Health, Report Writing, National Honor Society, Leadership, Problem Solving, Direct Sales
Education
Georgia Regents University 2014 — 2015
Master's Degree, Public Health/ Environmental Health, 3.55 GPA
Fort Valley State University 2008 — 2012
Bachelor's degree, Plant Sciences
Academy of Richmond County 2004 — 2008
Trustwave February 2014 - Present
Verizon Wireless October 2013 - February 2014
TakeLessons.com June 2013 - January 2014
University of Colorado Boulder September 2010 - May 2013
T-Mobile July 2011 - October 2012
Skills
Music, Musical Theatre, Singing, Opera, Theatre, Performing Arts, Teaching, Music Education, Public Speaking, Music Theory, Ensemble, Choral, Professsional Yo-yo..., Customer Service, Sales, Direct Sales, Educational Toys, Business Development, Consultative Selling, Student Recruiting, College Recruiting, SaaS, Managed Security..., Professional Services, Event Planning
Education
University of Colorado at Boulder 2010 — 2013
Masters of Music, Vocal Performance
Augustana University (SD) 2006 — 2010
Bachelor of Fine Arts (B.F.A.), Music
Solar Communications Services October 2008 - Present
Aviat Networks September 2011 - February 2013
Ericsson February 2011 - July 2011
Clearwire March 2010 - October 2010
T-Mobile October 2009 - March 2010
AT&T January 2004 - October 2008
Motorola October 1972 - October 1998
Skills
Construction, Management, Systems Engineering, Microwave, Telecommunications, CDMA, LTE, Cellular Communications, Optical Fiber, PMP, SDH, Integration, Switches, Wireless, 4G, UMTS, WiMAX, T1, 3G, Network Design, System Deployment, WCDMA, Transmission, RAN, GSM, GPRS, Cisco Technologies, WiFi, VoIP, 2G, Computer Network..., RF, Mobile Devices, Fiber Optics, IP, Vendor Management, Testing, Optimization, Wireless Networking, Managed Services, RF Engineering, Ethernet, Wireless Broadband, Broadband, Troubleshooting, HSPA, Networking, Mobile Communications, Rollout, Resource Management
Education
Northern Illinois University - College of Business 1970 — 1972
BS, Management/Accounting
Avila University
Graduate Level Curiculum
Apple November 2014 - Present
Apple October 2013 - November 2014
Apple December 2012 - October 2013
T-Mobile November 2006 - November 2012
Skills
Mobile Technology, Computer Hardware, Mobile Devices, Android, Sales Management, Customer Service, Customer Satisfaction
Education
Austin Community College
Culinary Arts and Related Services
Mr. Delivery USA 2013 - Present
Straight2YourDoor LLC May 2011 - Present
Jiffy Lube August 2011 - April 2012
T-Mobile July 2009 - June 2011
Skills
Customer Service, Customer Service..., Customer Satisfaction, Customer Support, Technical Support, Tier 2, Team Leadership, Employee Training, Dispatching, Computer Aided Dispatch, Microsoft Office, Leadership, Customer Experience
Education
Austin Community College 2013 — 2015
Pikes Peak Community College 2009 — 2011
Caterpillar Inc. October 2013 - Present
T-Mobile September 2007 - June 2013
T-Mobile April 2007 - September 2007
Kineticom January 2006 - March 2007
Glotel International January 2005 - October 2005
Glotel October 2003 - December 2004
Scope Networks January 2002 - September 2003
Nortel Networks June 2000 - December 2001
Nortel Networks August 1999 - December 1999
Skills
Telecommunications, LTE, Wireless, GSM, UMTS, IP, Ethernet, Database Administration, Project Management, Troubleshooting, Mobile Devices, 3G, Switches, Cellular Communications, Cisco Technologies, GPRS, Testing
Education
Aurora University 2010 — 2014
Master of Business Administration (MBA), Organizational Leadership, 4
Texas Tech University 1996 — 2000
Bachelor of Engineering, Electrical and Electronics Engineering
Indeed.com March 2015 - Present
The HT Group April 2014 - March 2015
Elite Search International 2011 - April 2014
T-Mobile April 2010 - June 2011
Skills
Energy, Team Leadership, Employee Engagement, Photovoltaics, Renewable Energy, Executive Search, Solar Energy, Technical Recruiting, EPC, Wind, Energy Management, Start-ups, Energy Efficiency, Recruiting, Alternative Energy, Management Consulting, Strategy, Project Finance, Sustainability, Cleantech, Talent Management, Business Development, Contract Management, Sustainable Energy, Sustainability..., Negotiation, Entrepreneurship, CRM, Strategic Partnerships, International Business, Market Analysis, New Business Development, Mergers & Acquisitions, Business Planning, Venture Capital, Project Management, Energy Audits, Contract Negotiation, Strategic Consulting, Consulting, Executive Management, Sales, Business Strategy, Energy Conservation, Solar Power, IT Recruitment, IT Sales, Interviews
Education
Austin Community College
Business, Marketing
GBHS
University of Phoenix
Business, Marketing
Caterpillar Financial January 2015 - Present
T-Mobile June 2014 - January 2015
T-Mobile September 2013 - June 2014
T-Mobile July 2011 - September 2013
Lendmark Financial Services May 2011 - March 2012
Bank of America June 2009 - May 2010
Valley National Bank May 2006 - November 2008
Skills
Sales, Customer Service, Training, Banking, CRM, Coaching, Customer Experience, Loans, Teamwork, Time Management, Credit, Leadership, Finance, Microsoft Excel, Outlook, Skilled Multi-tasker, Microsoft Word, Microsoft Office
Education
Austin Peay State University 2009 — 2011
Bachelor's Degree, Business Administration; Finance and Management
Bergen Community College 2007 — 2009
Associate's Degree, Business Administration
Passaic County Technical Institute 2003 — 2007
High School, Finance
Box February 2015 - Present
Adobe Systems January 2014 - February 2015
Adobe Systems October 2009 - January 2014
Omniture, Inc. April 2009 - October 2009
Microsoft November 2006 - March 2009
T-Mobile August 2005 - November 2006
MCI July 2000 - July 2005
Pitney Bowes Managment Services April 1999 - July 2000
MCI Telecommunications August 1996 - April 1999
MCI Telecommunications August 1993 - August 1996
Skills
Talent Acquisition, Succession Planning, Talent Management, Employee Engagement, Talent Development, Leadership Development, Blended Learning..., Performance Management, Management Consulting, Executive Coaching, Large Group Facilitation, Training & Development, Change Leadership, HR Business Partnering, People Management, Organizational..., Organizational Design, Organizational..., Organizational..., Conference Speaking, Writing, Community Development, Corporate Communications, Leadership Mentoring, HR Strategy, Creative Development, Change Management, Personnel Management, Strategic Planning, Employee Relations, Management, Coaching, Blended Learning, Process Improvement, Workshop Facilitation, Recruiting, Human Resources, Deferred Compensation, Onboarding, Leadership, Management Development, Workforce Planning, Employer Branding, Employee Training, HRIS, HR Consulting, College Recruiting, Program Management, Strategy, Employee Benefits
Education
Azusa Pacific University 2003 — 2011
MA
Hudson Institute 2005 — 2006
Coaching Certification
Azusa Pacific University 1998 — 2000
MBA
California Lutheran University 1987 — 1991
B.A.
Oracle September 2014 - Present
Oracle December 2012 - Present
Ascend Learning January 2012 - September 2012
Eisai August 2009 - September 2011
Pfizer June 2001 - August 2009
T-Mobile June 2000 - June 2001
Torrington 1999 - 2000
Education
Augsburg College 1993 — 1997
BA
CMR Institute
T-Mobile October 2014 - Present
Sitel February 2008 - December 2014
Augusta Coating and Manufacturing September 2006 - September 2007
Skills
Accurate Data Entry, HTML 5, Project Management, Customer Service, Long-term Customer..., Cisco Technologies, Technical Support, Supervisory Experience, Lifting, Factory, Customer Retention, Training, Cellular Communications, Internal Communications, Creative Writing, Resume Writing, Interviews, Typing, Team Mentoring
Education
Augusta State University 2007 — 2008
Computer Science
Thomson High School 2001 — 2006
Diploma
The Coca-Cola Company 2014 - Present
Hewlett-Packard May 2013 - April 2014
SunTrust Bank March 2012 - May 2013
SunTrust Bank September 2011 - March 2012
EnerGov Solutions May 2008 - September 2011
Medical College of Georgia, School of Dentistry 2007 - 2008
Wachovia, A Wells Fargo Company 2006 - 2007
Bank of America 2006 - 2006
T-Mobile 2004 - 2006
Skills
Databases, Microsoft SQL Server, Teradata, Business Intelligence, Crystal Reports, SQL, Business Analysis, T-SQL, Oracle, Process Improvement, SSRS, Troubleshooting, Analysis, Project Management, Windows 7, Leadership, SSIS, ETL, Data Warehousing, Business Process, Training, Business Requirements, Data Migration, XP, Software Documentation, Testing, SQL Server 2008 R2, Report Development, Information Technology, System Administration, SQL Server 2005, SQL Server Integration..., Crystal Reports 9, Crystal Reports XI, Crystal Reports 2008, Microsoft Office Suite, Windows OS, ETL Development, Enterprise-level..., Business Intelligence..., Microsoft Visual Studio..., Microsoft Visual Studio..., Data Quality Improvement, Process Automation, Team Building, Requirements Gathering, Salesforce.com, EDW, DBVisualizer, Informatica
Education
Augusta State University - College of Business Administration 2000 — 2002
MBA, Business Administration
Medical College of Georgia at Georgia Regents University 1997 — 2000
BSN, Nursing
Sutherland Global Services February 2012 - Present
T-Mobile June 2008 - December 2011
TeleTech February 2007 - June 2008
Skills
Call Center, Technical Support, Workforce Management, Customer Satisfaction, Coaching, Call Centers, Leadership, Contact Centers, Customer Experience, Customer Retention, Time Management, Telecommunications, Training, Vendor Management, Avaya
Education
Augusta State University 2001 — 2004
Samsung Electronics June 2014 - Present
AT&T June 2013 - July 2014
AT&T December 2012 - June 2013
Hertz May 2012 - December 2012
Velociteach November 2011 - May 2012
Cengage Learning May 2011 - October 2011
Best Buy October 2010 - February 2011
T-Mobile June 2009 - September 2010
Sprint Nextel January 2009 - June 2009
Skills
Customer Service, Sales, Marketing, Communication Skills, Organization &..., Educational Leadership, Team Leadership, Conflict Resolution, Customer Satisfaction, Call Center, PowerPoint, Public Speaking, Leadership, Training, Teamwork, Team Building, Leadership Development, Cold Calling, B2B, Management, Microsoft Office
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
Bachelor of Business Administration (BBA), Marketing, 3.8
Augusta State University 2006 — 2010
Cavalry Logistics May 2015 - Present
Cavalry Logistics March 2013 - Present
M&A Supply Company May 2007 - March 2013
T-Mobile October 2006 - May 2007
Kroger May 1998 - November 2006
Skills
Customer Service, Logistics, Transportation, Logistics Management, Account Management, LTL, Transportation..., Shipping, Operations Management
Education
Austin Peay State University 2001 — 2006
Bachelor of Science (BS), Psychology
Microsoft April 2013 - Present
T-Mobile July 2004 - February 2013
Convergys April 2001 - July 2004
Carmike Cinemas 1999 - 2003
Skills
Customer Satisfaction, Call Center, Sales, Direct Sales, Retail, Customer Service, Inventory Management, Loss Prevention, Sales Management, Salesforce.com, Merchandising, Account Management, Team Management, Employee Management, Team Leadership, Customer Experience, Wireless, Store Management, Customer Retention, Leadership
Education
Austin Peay State University
Volunteer State Community College
Communication, General
Verizon Terremark April 2014 - Present
Verizon Terremark June 2012 - April 2014
T-Mobile June 2010 - June 2012
Sprint Nextel January 2009 - December 2009
DriveTime March 2007 - January 2009
Skills
Troubleshooting, Wireless Networking, Management, Customer Service, Escalation Resolution, De-escalation, Windows, Routers, Call Centers, Technical Support, VoIP, Analysis, Customer Experience, Networking, Telecommunications, Customer Satisfaction, Vendor Management, Avaya, ITIL, Customer Retention
Education
University of Phoenix
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Austin Community College 2004 — 2004
GED
Sprint Nextel January 2007 - Present
T-Mobile February 2010 - December 2011
Verizon January 2007 - February 2010
Skills
Social Networking, Singing, Dance
Education
Austin Community College 2011 — 2012
Utt-Grubb & Company January 2015 - Present
Main Street Startup Solutions March 2014 - Present
Sterling Signs November 2013 - January 2015
Thanksforward November 2012 - September 2013
Carolina Farmhouse December 2011 - May 2013
Sprint Nextel July 2010 - November 2011
YMCA March 2008 - October 2009
T-Mobile 2005 - 2006
Skills
Customer Satisfaction, Social Media, Social Networking, Public Speaking, Logistics, Sales, Leadership, Team Building, Microsoft Office, Salesforce.com, Account Management, Sales Management, Team Leadership, Retail, Customer Experience, Customer Retention, Direct Sales, Customer Service
Education
Austin Peay State University 2003 — 2017
Business Administration, Management and Operations
SalesLoft June 2014 - Present
SalesLoft January 2014 - June 2014
SalesLoft August 2013 - January 2014
Pardot, a Salesforce.com Company April 2013 - August 2013
Pardot, a Salesforce.com Company March 2012 - April 2013
Grimco July 2011 - March 2012
T-Mobile September 2010 - July 2011
T-Mobile June 2010 - September 2010
Custom Built Personal Training October 2008 - October 2009
AcesAG IT Helpdesk 2003 - 2005
Skills
B2B, Business Strategy, Closing Skills, Customer Relations, Customer Service, Demand Generation, Email Marketing, Lead Generation, Managerial Experience, Marketing Automation, New Business Development, Pricing Negotiation, Pricing Strategy, SaaS, Sales Presentations, Sales Process, Salesforce.com, CRM, Sales Intelligence, Software Solution Sales, Sales Prospecting, Strategic Prospecting, Pardot, Online Marketing, Lead Scoring, Inside Sales, Advertising Sales, AS400, Chinese, Consultative Selling, Contract Negotiations, CRM software, Customer Retention, Excel, Jigsaw, Mobile Technology, Salesforce Administrator, Business Development, Sales, Cloud Computing, Cold Calling, Enterprise Software, Strategic Partnerships, Leadership, Management, Mobile Devices, Selling, Solution Selling, Marketing
Education
Auburn University, College of Business 2003 — 2009
Business Administration, Business Administration, Computer Science
Bank of America April 2013 - Present
T-Mobile November 2009 - April 2013
Best Buy October 2005 - June 2009
Skills
Community Outreach, Building World Class..., Team Building..., Development Coaching, Sales Motivator, Performance Management, Employee Loyalty, Growing Businesses, Growing Teams, Team Leadership, Employee Engagement, Customer Service, Customer Service..., Inventory Control, Inventory Management, Customer Experience, Management, P, Retail, Sales, Training, Leadership, Merchandising, Sales Management, Store Management, Team Building
Education
University of Tennessee-Knoxville 2002 — 2006
Psychology
Austin Peay State University 2001 — 2002
Psychology
eSecuritel May 2013 - Present
Kforce October 2012 - May 2013
T-Mobile April 2009 - October 2012
RadioShack March 2009 - April 2009
Circuit City December 2007 - March 2009
Skills
Sales, Customer Service, Social Networking, B2B, Client Development, Sales Cycle Management, Client Follow-up, Public Speaking, Sales Presentations, Marketing, Training, Direct Sales, Customer Satisfaction, Recruiting, Sales Management, Customer Retention, Cold Calling, Sales Operations, Salesforce.com, Sales Process, Account Management, Leadership, Team Leadership
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Austin Community College
AGL Resources November 2012 - Present
T-Mobile October 2005 - August 2012
Skills
Customer Satisfaction, Microsoft Excel, Finance, Customer Service, Customer Experience, Customer Retention, Customer Oriented, Time Management, Insurance, Relationship Management, Credit Analysis
Education
Auburn University at Montgomery 2001 — 2003
City of Pflugerville March 2013 - Present
Round Rock Honda June 2012 - March 2013
Systems Solutions and Services Global August 2011 - January 2012
Sun Technologies January 2011 - June 2011
COMSYS October 2010 - January 2011
Level 3 Communications August 2006 - March 2007
T-Mobile June 1999 - August 2006
Westel February 1998 - April 1999
USLD April 1997 - February 1998
Capital Network Systems, Inc. September 1991 - November 1996
Skills
Telecommunications, Wireless, Network Design, Network Engineering, Provisioning, Network Provisioning, Project Planning, Software Documentation, Computer Network..., Networking, Project Management, Vendor Management, 3G, IP, GSM
Education
Austin Community College 1984 — 1985
Accounting, History, Sociology
Southwestern University 1981 — 1983
History, Law, Economics
Zayo Group June 2015 - Present
Bushaw Properties January 1996 - Present
T-Mobile September 2014 - June 2015
Velocitel January 2012 - September 2014
Black & Veatch; Overland Contracting May 2009 - September 2011
Fillmore Subs, Inc. January 1995 - January 2006
SUBLINE CORPORATION January 1986 - January 1995
Skills
Project Planning, Site Development, Project Management, Management, Wireless, Construction, 4G, Telecommunications, Construction Management, WiMAX, Cellular Communications, Microwave, Start-ups, UMTS, Integration, LTE, 3G, Leadership, GSM
Education
Austin Community College
InkCycle March 2008 - September 2008
T-Mobile November 2007 - March 2008
Education
Avila University 2008 — 2010
MBA, International Business
William Jewell College 2004 — 2006
BA, Psychology
Time Warner Cable October 2014 - Present
T-Mobile November 2009 - Present
Fry's Electronics January 2008 - October 2009
Skills
Sales Operations, Customer Satisfaction, Inventory Management, Direct Sales, Retail Sales, Customer Experience, Sales, Merchandising, Store Management, Microsoft Office, Networking, Team Leadership, Sales Process, Customer Retention, Sales Management, Computer Hardware, Teamwork, Loss Prevention, Visual Merchandising, Cold Calling
Education
Austin Community College
freelance 2006 - Present
T-Mobile January 2010 - May 2011
Skills
Fashion Design, Fashion Illustration, Sketching, Apparel, Creative Direction, Trend Forecasting, mood boards, Styling, Cut & Sew, Social Media Outreach, Trend Analysis, Photo Shoots, Microsoft Office, Photoshop, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, Customer Service, Spanish, Facebook, Photography, Illustrator, Retail, Graphic Design, Adobe Creative Suite, Mood Boards
Education
Georgia Regents University
Bachelor's degree, Spanish
T-Mobile June 2015 - Present
AppleOne Employment Services October 2013 - May 2014
Sitel October 2012 - February 2014
MAU Workforce Solutions August 2012 - September 2012
Teleperformance November 2010 - June 2012
Salus Homecare July 2006 - May 2009
Skills
Computers, Clerical Skills, Receptionist Duties, Data Entry, Healthcare, Medicare, Customer Service, Filing, Medicaid, Fax, Telephone Skills, Phone Etiquette, Appointment Scheduling, Office Administration, Office Equipment, Cashiering, Scanners, Cash Register, Time Management, Medical Terminology, 10 Key, Administrative..., Invoicing, Highly detail oriented
Education
Virgina College 2010 — 2012
Allied Health and Medical Assisting Services
Augusta Technical College 2009 — 2012
Diploma, Criminal Justice and Corrections
Clarks June 2013 - Present
Healthy Wealth and Body January 1999 - Present
T-Mobile November 2006 - April 2013
Target October 2007 - December 2011
GameStop July 2002 - May 2006
Kmart Corporation June 2001 - March 2002
Target June 1999 - May 2000
Skills
Multi-unit Retail..., Marketing Strategy, Inventory Management, Inventory Control, Hiring, Employee Training, Terminations, Customer Acquisition, Customer Service, Marketing, Microsoft Excel, Microsoft Exchange, New Store Openings, New Hire Processes, Interviews, Corporate Social..., PDA, Blackberry OS, Windows Mobile, Android, Driving Profitability, Driving Sales..., Loss Prevention..., Vendor Managed Inventory, Inventory Planning, Employee Referral..., Employee Management, Sales Management, Event Planning, Planograms, Employee Recognition, Customer Retention, Cash Management, Petty Cash, Cash Flow Forecasting, Appointment Scheduling, Budget Monitoring, E-Learning, Employment Law, Typing, Windows, Trading, Stock Market, Small Business, Mobile Devices, Office Administration, Project Management, PowerPoint, Advertising, Leadership
Education
Austin Community College
Austin High School
Sam Houston State University
Ericsson September 2012 - Present
International Rescue Committee May 2012 - Present
Fogo de Chão December 2011 - Present
Museo Superior de Bellas Artes-Museo Evita March 2011 - June 2011
T-Mobile May 2010 - January 2011
Victoria's Secret May 2009 - May 2010
Skills
Brazilian Portuguese, Spanish: Fluent, Microsoft office, Social Networking, Customer Experience
Education
Austin College 2008 — 2012
BA, International Relations and Latin American & Iberian Studies, Senior
T-Mobile November 2009 - Present
T-Mobile October 2007 - November 2009
Skills
Customer Retention, Customer Service
Education
Avila University 2010 — 2015
M.S., Organizational Development
Avila University 2009 — 2015
M.S., Psychology
University of Missouri-Kansas City 2004 — 2007
B.A., Psychology
C2 Photography/Design June 2011 - Present
USA Living September 2014 - July 2015
T-Mobile March 2014 - September 2014
Contract Callers Inc. May 2013 - January 2014
Rent-A-Center November 2006 - May 2013
Skills
Customer Service, Visual Merchandising, Store Management, Customer Satisfaction, Sales, Retail, Merchandising, Retail Sales, Microsoft Office, Time Management, Team Building, Leadership, Training, Management, Coaching, Strategic Planning, Customer Experience, Marketing, PowerPoint
Education
Augusta Technical College
Computer Networking
Stallings Insurance Agency September 2008 - Present
Liberty Mutual Insurance July 2006 - September 2008
T-Mobile October 2002 - July 2006
Skills
Microsoft Office, Commercial Insurance, Underwriting, Account Management, New Business Development, Real Estate, Team Building, Marketing, Small Business, Sales, Leadership, Strategic Planning, Business Planning, Training, Customer Service, Sales Management
Education
Auburn University 1997 — 2002
Bachelor of Science & Bachelor of Arts, Biomedical Sciences, General & Spanish, Undergraduate
Marist School 1994 — 1997
University Health Care System June 2015 - Present
Tetra Tech formerly: Leidos BDR Division February 2014 - June 2015
Riddle Enterprises August 2013 - June 2015
T-Mobile January 2008 - July 2013
Suntrust Bank January 1996 - January 2008
Skills
Project Management, Training, Vendor Management, Continuous Improvement, Process Simulation, Program Management, Management, IT Strategy, Team Building, Project Planning, Leadership, Business Process..., Customer Satisfaction, Networking, Human Resources, IT Management, Analysis, Telecommunications, SDLC, Troubleshooting, VoIP, Disaster Recovery, IT Service Management, Call Centers, Security, System Deployment, Change Management, Integration, Employee Training, Budgets, Servers, Switches, Software Documentation, System Administration, Visio, Active Directory, Technical Support, TCP/IP, Wireless Networking, ITIL, Cisco Technologies, SharePoint, Network Design, Data Center, Help Desk Support, Windows Server, Network Administration, Microsoft Exchange, Operating Systems, DNS
Education
University of Phoenix 2004 — 2009
MIS, Information Systems
Augusta State University - College of Business Administration 1982 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
Liberated Virtual Solutions, LLC March 2014 - Present
T-Mobile December 2012 - December 2013
ProCore Solutions June 2011 - September 2012
ER Solutions April 2009 - April 2011
bebe stores September 2008 - April 2009
Sitel June 2007 - November 2007
Clark Atlanta University August 2006 - May 2007
SHOE SHOW, INC. June 2004 - August 2006
Skills
Customer Service, Customer Satisfaction, Customer Retention, Management, Office Administration, Clerical Skills, Receptionist Duties, Secretarial Skills, Sales, Writing, Call Centers, Troubleshooting
Education
Augusta Technical College 2015 — 2016
Diploma, Allied Health and Medical Assisting Services
Clark Atlanta University 2006 — 2008
Biology, General
Burke County High School 2004 — 2006
Diploma, General Studies
Next Step Corporate Recruiters October 2014 - Present
T-Mobile August 2012 - September 2014
Verizon Wireless June 2008 - August 2012
BellSouth Business January 2000 - January 2004
Zig Ziglar Corporation 1998 - 2000
BellSouth Mobility May 1992 - July 1996
Skills
Sales Management, New Business Development, Direct Sales, Sales Skills Training, Hiring, Account Management, Major Accounts, Customer Relations, Social Networking, Strategic Planning, Expense Management, Event Management, Event Planning, Event Marketing, Public Speaking, Public Relations, VoIP, Customer Service, Solution Selling, Telecommunications, Business Development, Selling, B2B, Selling Skills, Sales, Strategy, Training, Business Planning, Marketing Strategy, Management, CRM, Sales Process, Cold Calling, Leadership, Marketing, Customer Retention, Sales Operations, Wireless, Mobile Devices, Strategic Partnerships, Salesforce.com, Managed Services, Team Leadership, Team Building, Customer Experience
Education
Auburn University at Montgomery 1980 — 1986
BSBA, Marketing/Management
Wetumpka high school
Spiceworks January 2015 - Present
JPMorgan Chase January 2013 - January 2015
Chase July 2007 - December 2013
T-Mobile August 2006 - July 2007
Skills
Banking, Sales, Cross Selling, Management, Customer Retention, Customer Service, Marketing, Leadership, Lead Generation, Branch Banking, Microsoft Word, PowerPoint, Editing, Public Relations, Advertising, Cash-handling, Account Servicing, Lines Of Credit, Teller Operations, Deposits, Time Management, Credit, Teamwork, Retail Banking, Cash Management, Account Management, Team Building, Financial Services, Finance, Relationship Building, Sales Management, Microsoft Office, Salesforce, Salesforce.com, CRM, Social Media Marketing, Social Media, Online Marketing, Marketing Strategy, Sales Process, Email Marketing, SaaS
Education
Texas State University-San Marcos 2010 — 2012
Bachelor of Arts (BA), Mass Communication/Media Studies
Austin Community College
Associate's degree, Communication, Journalism, and Related Programs
Sitel October 2012 - September 2014
1st Law Group Web Designs January 2012 - October 2012
Vortal Group Inc 2008 - 2012
Travel Destination Group LLC April 2007 - March 2008
Trinity Consulting Services LLC January 2002 - November 2006
T-Mobile March 2000 - March 2002
US Army July 1992 - December 1995
Skills
Contract Negotiation, Closing Deals, Customer Retention, Sales Management, Sales Presentations, People Skills, People-oriented, Deadline Driven, Challenge Driven, Success Driven, Success Oriented, Team Effectiveness, Team-oriented, Customer Service, Call Center, Customer Satisfaction, Customer Experience, Training, Team Building, Employee Relations, Recruiting, Marketing, Hotels, Hiring, Cold Calling, Inventory Management, B2B, Time Management, Operations Management, Leadership, Management, Process Scheduler, Teamwork, Strategic Planning, CRM, Conflict Resolution, Coaching, Advertising, Customer Service..., Call Centers, Sales, Analysis, Team Leadership, Vendor Management, Human Resources, Purchasing, Sales Process, Team Management, Employee Training, Salesforce.com
Education
University of Tennessee-Knoxville 1996 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Austin Peay State University 1993 — 1996
Associate's degree, Business Administration and Management, General, 3.0
Bon Secours Health System June 2014 - Present
Bon Secours Health System August 2011 - June 2014
Bon Secours Health System August 2009 - August 2011
T-Mobile November 2007 - August 2009
CRT/tanaka September 2007 - September 2007
Capital One November 1998 - August 2007
Skills
Highly skilled..., Effeceint with..., 4+ years of adult..., Skilled in EPIC...
Education
Averett University 2008 — 2010
Masters, Business Administration
Averett University 2004 — 2006
Bachelors, Business Administration
Richard Bland College 1999 — 2004
Associates, Science
EarthLink October 2014 - Present
Cell Phone Thrift Store 2014 - 2015
Cell Phone Thrift Store 2014 - 2015
Cell Phone Thrift Store 2014 - 2015
T-Mobile October 2011 - September 2014
Sprint 2005 - October 2011
Cingular Wireless September 2003 - April 2005
Choice One Communications 2001 - 2003
Nextel Communications 2001 - 2001
Page Net Inc. 2000 - 2001
Skills
M2M solutions, M2M, SaaS, Selling, Strategy, Wireless, Management, Sales, Strategic Planning, Telecommunications, Direct Sales, Business Process, Solution Selling, Mobile Devices, Salesforce.com, Customer Retention, Mobile Technology, Managed Services, Strategic Partnerships, VoIP, Sales Operations, Sales Process, Unified Communications, Wireless Networking, Customer Experience, Cold Calling, Cloud Computing, Call Centers, B2B
Education
Aurora University 2012 — 2013
Master of Business Administration (MBA), Leadership
Illinois State University 1990 — 1994
HDJ
Political Science and Government
T-Mobile October 2006 - April 2010
T-Mobile January 2003 - October 2006
T-Mobile May 1999 - January 2003
T-Mobile October 1996 - May 1999
U.S. Navy June 1992 - February 1995
U.S. Navy June 1991 - June 1992
U.S. Navy June 1989 - June 1991
Skills
Telecommunications, Wireless, Integration, Program Management, Troubleshooting, VoIP, GSM, Switches, Mobile Devices, Management, Testing, Computer Network..., Training, 3G, Recruiting, Leadership, Cross-functional Team..., T1, Strategy, 4G, Optical Fiber, CDMA, Access, Vendor Management, Networking, UMTS, Cellular Communications, LTE, Network Design, 2G, RF, Wireless Networking, Fiber Optics, IP, Ethernet, RAN, WiMAX
Education
Auburn University
BACHELOR, ELECTRICAL ENGINEERING
Auburn University at Montgomery
MASTER, POLITICAL SCIENCE
Pepperell High School
T-Mobile Network TechnicianWinstar Communications2000 - 2005
Skills
Cisco Technologies, Computer Network..., Ethernet, IP, Networking, Switches, Telecommunications, Troubleshooting, VoIP, Wireless
Education
Austin Peay State University 1993 — 1994
Police Science
T-Mobile January 2015 - Present
T-Mobile July 2013 - January 2015
T-Mobile February 2011 - July 2013
Aerotek- Contractor for Bank of America September 2010 - December 2010
Monitronics International July 2007 - January 2010
Skills
Oracle, Dice, Microsoft Office, quickview, samson, Fax, Ten Key, postal machinery, Call Centers, Customer Service
Education
Austin Community College 2005 — 2005
Refresher Courses, Refresher Courses
Job Corps 1993 — 1993
High school equivalent
WOW! Internet, Cable & Phone October 2015 - Present
WOW! Internet, Cable & Phone October 2015 - Present
Sears Holdings Corporation June 2013 - August 2015
T-Mobile August 2012 - February 2013
Teleperformance October 2011 - July 2012
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Team Building, Sales, PowerPoint, Training, Social Networking
Education
Georgia Military College-Augusta Campus 2014 — 2016
Associate of Science (AS), Registered Nursing/Registered Nurse
Augusta Technical College 2009 — 2011
Associate of Science (AS), Criminal Justice and Corrections
T-Mobile October 2014 - Present
Sitel June 2013 - September 2014
Barnes & Noble October 2008 - June 2013
H. E. Jones Electrical Contractors June 2006 - March 2008
Publix September 2005 - August 2006
Skills
Customer Service, Sales, Cashiering, Retail, Electricians, Vehicle Maintenance, Computer Building, Microsoft Office 2007, Windows 7, Windows Vista, Windows 2000, Microsoft Windows 98, Windows 95, Windows 3.1, Training, Troubleshooting, Customer Satisfaction, Time Management, Communication, Inventory Management, Retail Sales, Data Entry, Merchandising, Inventory Control, Microsoft Word, PowerPoint, Telephone Skills, Loss Prevention, Mentoring, Leadership, Customer Experience, Computer Hardware, Visual Merchandising
Education
Augusta Technical College 2006 — 2007
Electrical and Electronics Engineering
Evans High School 2002 — 2005
Diploma, Electrical and Electronics Engineering
JML SRC L.L.C. August 2015 - Present
Jacobs February 2014 - June 2015
Black & Veatch April 2013 - February 2014
T-Mobile USA January 2008 - April 2013
US Navy April 2002 - November 2008
T-Mobile January 2006 - January 2008
T-Mobile October 1999 - January 2006
US Army January 1993 - January 1996
Skills
Project Management, Product Management, Process Improvement, Wireless, Negotiation, Team Building, Telecommunications, Program Management, Business Process..., Management, Business Analysis, LTE, Project Planning, Vendor Management, Leadership, Cellular Communications, Integration, 4G, Contract Negotiation, Construction, Analysis, UMTS, Troubleshooting, Strategy, Construction Management, CDMA, Microwave, 3G, Account Management, Testing, Fiber Optics, Engineering, Access, Data Analysis, T1, SDH, Cross-functional Team..., Microsoft Office, CRM, MS Project, Product Development, Process Scheduler, Quality Assurance, Change Management, Software Documentation, Microsoft Project
Education
University of Minnesota-Twin Cities 2015 — 2016
Project Management
Augsburg College 2008 — 2012
Certificate, MA Leadership
Saint Mary's University of Minnesota 2005 — 2007
MA, Management
Metropolitan State University 2002 — 2005
BA, Liberal Arts
HEWN February 2014 - Present
Dell May 2013 - February 2014
Auburn University August 2012 - May 2013
Sandman Topdressing & Aerating May 2012 - August 2012
T-Mobile May 2009 - January 2010
Auburn University Airport May 2008 - February 2009
Strictly German September 2007 - January 2008
Skills
Illustrator, InDesign, Photoshop, Photography, PowerPoint, Microsoft Office, Rhino 3D, Carpentry, Welding, Turf, Certified Pesticide..., Concept Development, Adobe Creative Suite, Model Making, Design Strategy, Rendering, Sketching, Product Design, Industrial Design, Rapid Prototyping
Education
Auburn University 2008 — 2013
Bachelor of Industrial Design
KGBT Action 4 News / Valleycentral.com January 2009 - Present
T-Mobile January 2006 - April 2007
T-Mobile October 1999 - December 2005
Skills
Marketing Communications, Marketing Strategy, Digital Strategy, New Business Development, Media Planning, Sales, Media Sales, Online Advertising, Television, Digital Marketing, Advertising, Social Media Marketing, Telecommunications, Business Development, Customer Service, Employee Training, Direct Sales, Retail, Public Speaking, Cold Calling, Mobile Devices, Strategic Planning, Key Account Management, Training, Team Building
Education
Austin Community College 1997 — 1999
Texas State Technical College Harlingen 1995 — 1996
T-Mobile November 2014 - Present
BevMo! June 2014 - Present
Armory Center for the Arts June 2014 - Present
Skills
Digital Art, Photoshop, Traditional Art Skills, Corel Painter, Microsoft Office, Maya, 3ds max, Adobe Creative Suite, Autodesk Software, Character Designs, Conceptual Art, Windows, Macintosh Applications, Mac OS, Communication Skills, High Organizational..., Multi Tasking
Education
Austin Community College 2011 — 2014
Game Art, 3.5/4
Pflugerville High School 2007 — 2014
High School Diploma, 4.5/5
Red Thread Wellness, LLC March 2014 - Present
T-Mobile April 2011 - October 2013
MDA Leadership Consulting April 2006 - November 2010
REM Health 2004 - 2006
Edina Realty 2003 - 2004
JM Interiors 1999 - 2003
Skills
Leadership Development, Microsoft Word, Microsoft Excel, InDesign, Adobe Acrobat, Microsoft Office, Coaching, Retail, Marketing, Training, Customer Retention, Leadership, Time Management, Customer Service, Sales, PowerPoint, Customer Satisfaction, Budgets, Networking
Education
Green Lotus Yoga Center 2015 — 2016
Registered Yoga Teacher Training
Aveda Institute-Minneapolis 2013 — 2014
Therapeutic Massage & Bodywork
Argosy University Twin Cities
Bachelor of Arts, Psychology
Cisco April 2015 - Present
SingTel September 2011 - January 2014
Smith Micro Software January 2011 - September 2011
T-Mobile July 2010 - January 2011
Ingram Micro May 2008 - April 2009
Ingram Micro April 2006 - May 2008
Vodafone February 2004 - December 2005
Telecom New Zealand October 2002 - March 2004
Cisco Systems January 1999 - July 2001
Skills
Cisco IOS, Channel Management, International..., Telecommunications, WAN, Cisco, SAN, Computer Hardware, Cisco Technologies, Channel Partners, SaaS, Management, Managed Services, Data Center, Cloud Computing, Mobile Devices, Strategy, Enterprise Software, Wireless, Networking, Sales Process, Sales Operations, Virtualization, Business Development, Solution Selling, Unified Communications, Security, Competitive Analysis, New Business Development, Salesforce.com, CRM, Sales, Partner Management, Account Management, Leadership, Consulting, Strategic Partnerships, Sales Enablement, Professional Services, Multi-channel Marketing
Education
University of California, Santa Barbara 1996 — 1998
Bachelor of Arts (B.A.), Business/Corporate Communications
AUT University 2007 — 2007
CCNA, Cisco Certified Networking Associate Academy
Universidad del País Vasco/Euskal Herriko Unibertsitatea 1996 — 1996
Español, Español
University of Kansas 1993 — 1995
Bachelor of Arts, Undergraduate General Education
University High School 1989 — 1993
General Studies, General Studies
Presidio January 2013 - Present
BT Global Services September 2011 - December 2012
T-Mobile April 2011 - September 2011
Systemsgo - Tokyo, Japan July 2008 - February 2011
Goldman Sachs Realty Japan July 2007 - September 2007
Internap - Seattle, Tokyo, Amsterdam, Atlanta March 2000 - December 2006
Deltacom September 1999 - February 2000
Vipernet June 1997 - August 1999
Skills
CCIE, Cisco, Network Engineering, BGP, OSPF, Cisco IOS, Data Center, Routing, Routing Protocols, Firewalls, Routers, Network Design, Switches, VPN, Network Architecture, MPLS, Cisco Technologies, LAN-WAN, Cisco Nexus, WAN, IP
Education
Auburn University 1989 — 1997
BS, Business Administration
T-Mobile November 2009 - Present
T-Mobile October 2007 - November 2009
Pegasus Satellite Television March 2001 - October 2004
Skills
Customer Service, Customer Retention, Microsoft Office, Call Centers, Sales, Sales Operations, Organizational..., Training, Psychology, Billing Systems, Telecommunications, Cellular Communications, Mobile Broadband, GSM, Soft Skills, Store Operations, Schedules, Satellite Communications, Customer Satisfaction, Social Media, Social Networking, Customer Experience, Management, Mobile Devices, Account Management, Broadband, Inventory Management, Wireless
Education
Avila University 2008 — 2015
Master of Science (M.S.), Psychology
Avila University 2008 — 2015
Master of Science (M.S.), Organizational Development
University of Missouri-Kansas City 2002 — 2007
Bachelor of Arts (B.A.), Psychology
Johnson County Community College 2000 — 2004
Maverick Drone Systems September 2014 - Present
Sprint October 2014 - August 2015
Premier Productions, Inc September 2014 - October 2014
Verizon Wireless July 2003 - September 2014
Premier Productions, Inc August 2014 - August 2014
T-Mobile October 2001 - March 2003
Merrill Lynch March 2000 - October 2001
Skills
Solution Selling, Account Management, Direct Sales, M2M, Strategic Consulting, Thought Leadership, Innovation Development, Emerging Technology..., Sales Operations, Business Development, Leadership, Wireless, IPv6, Wireless Mesh, 802.15.4, IETF, Customer Retention, Selling, Sales, Training, Start-ups, Forecasting, Channel Partners, Sales Process, Go-to-market Strategy, Strategic Partnerships, Salesforce.com, Negotiation, Cold Calling, B2B, Sales Presentations, Telecommunications, SaaS, Product Marketing, Mobile Devices, Management
Education
Augsburg College 2009 — 2016
Business Administration and Management, General, 3.5
Stanford University 2013 — 2013
Technology Entrepreneurship
Hopkins Highschool 1996 — 1998
2020 Companies June 2014 - Present
UCME Entertainment July 2012 - Present
U.S. Cellular February 2012 - June 2012
Microsoft Corporation/ Mosaic April 2010 - February 2012
Verizon Wireless August 2008 - April 2010
Ace Mortgage Funding November 2006 - July 2008
T-Mobile January 2003 - October 2005
Skills
Sales Operations, Product Marketing, Direct Sales, Account Management, Sales Management, Customer Retention, Sales Process, Sales, Retail, Marketing, Telecommunications, Training, Customer Satisfaction, Management, New Business Development, B2B, Contract Negotiation, Program Management, Selling, Leadership, Team Building, Wireless, Team Leadership, Marketing Strategy, Sales Presentations, Customer Experience
Education
Avila University 1999 — 2002
B.S., Marketing
T-Mobile April 2015 - Present
T-Mobile July 2014 - April 2015
Tennessee Department of Transportation 2013 - 2014
Tennessee Board of Regents 2012 - 2013
Army National Guard 2007 - 2012
YMCA of Middle Tennessee 1997 - 2007
Skills
Customer Satisfaction, Collaborative Problem..., Quality Assurance, Information Technology..., Inside Sales, Thorough Research, Cellular Communications, Business Process..., Small Business IT..., Social Networking, Business Networking, Salesforce.com..., Process Efficiency, Kronos Timekeeping, Time Management, Human Resources, Training & Development, Microsoft Office, Office Administration, Database Administration, Database Design, Small Business, Problem Solving, Customer Service
Education
Austin Peay State University 2001 — 2005
Bachelor's Degree, Philosophy
T-Mobile April 2014 - Present
Meydenbauer Center February 2012 - April 2014
Discount Body & Paint July 2011 - February 2012
City of Monrovia September 2010 - December 2010
Azusa Pacific University September 2009 - December 2010
LCC International University January 2009 - May 2009
Skills
Leadership, Event Planning, Nonprofits, Onboarding, Employee Training, Customer Service, Employee Benefits, Employee Recognition, Interviews, Management, Employee Relations
Education
Bellevue Community College 2013 — 2014
Certificate of Human Resource Management, Human Resources Management
Azusa Pacific University 2007 — 2010
Bachelor of Science, International Business
LCC International University 2009 — 2009
Highland General Hospital July 2015 - Present
The Center for Discovery October 2013 - Present
T-Mobile October 2008 - July 2009
Claremont Country Club May 2008 - March 2009
T-Mobile February 2007 - March 2008
Skills
Mental Health, Crisis Intervention, Disordered Eating, Team Building, Customer Service, Teaching, Youth Mentoring, Research, Public Speaking, Leadership, Mental Health Counseling, Microsoft Office, Restraints, Crisis Intervention...
Education
Ave Maria University 2009 — 2013
Psychology, Psychology
Oakland Technical High School 2001 — 2005
High School
ULTA Beauty October 2014 - Present
U.S. Cellular September 2013 - October 2014
U.S. Cellular 2011 - 2013
T-Mobile August 2005 - December 2011
Verizon Wireless August 2004 - August 2005
Skills
Retail, Customer Experience, Coaching, Cellular, Retail Management, Cellular Communications, Store Management, Account Management, Cross-functional Team..., Sales Management, Talent Management, Management, Employee Training, Recruiting, Training, Performance Management, Leadership, Leadership Development, Strategic Planning, Direct Sales, Customer Service, Strategy, Cold Calling, Customer Retention, Sales, Team Leadership, Telecommunications, Quotas, Wireless, Retail Sales, Merchandising, Team Building, Inventory Management, Building Relationships, Hiring, Profit, Income Statement, Mobile Devices, 4G, Talent Acquisition, Loss Prevention, Sales Presentations, Interviews, Employee Relations, Customer Satisfaction, Sales Operations, B2B, Sales Process, M2M, P&L Management
Education
Upper Iowa University 2012 — 2015
Austin Peay State University 2002 — 2008
T-Mobile August 2008 - Present
Skills
Telecommunications, Customer Service, Sales, Wireless, Customer Satisfaction
Education
Aveda Institute-Minneapolis
Cosmetologist
University of Minnesota-Twin Cities
N/A
Apple Inc June 2015 - Present
Apple Inc. September 2011 - May 2015
T-Mobile April 2009 - September 2011
Gap Inc. 2002 - April 2009
Gap Inc. November 1991 - June 2002
Skills
Program Management, Team Building, Performance Management, Merchandising, Sales Operations, Loss Prevention, Multi-unit, Retail, Store Management, Training, Driving Results, Visual Merchandising, Store Operations, Employee Training, Management, Operations Management, Strategic Planning, Communication Skills, Team-oriented, Strong Business Acumen, Retail Sales, Customer Experience, Profit, Hiring, Customer Retention, P&L Management, Customer Satisfaction, Multi-Unit
Education
Auckland University of Technology 1985 — 1988
Advertising and Marketing
JBGoodwin REALTORS June 2015 - Present
T-Mobile August 2014 - June 2015
AT&T July 2013 - May 2014
Communion Music Group October 2012 - March 2013
Lone Mountain Guest Ranch November 2011 - March 2012
Office Depot June 2011 - October 2011
Rosetta Stone April 2011 - September 2011
Macy's September 2010 - June 2011
jcpenney November 2009 - July 2010
Broken String Promotions January 2010 - May 2010
Skills
Social Networking, Customer Service, Event Management, Event Planning, Entertainment, Live Events, Social Media Marketing, Talent Booking, Real Estate, Sales, Talent Management, Tour Management, Music Industry, Music, Retail, Facebook, Microsoft Office, Social Media, Photoshop, Market Research, Marketing, Time Management, Stage Management, Android, Google Apps, Public Speaking, Negotiation, Networking, Project Management, Research
Education
Austin Community College 2015 — 2015
St. John's College (NM) 2008 — 2009
Philosophy and Mathematics
Levelland High School 2003 — 2012
High School Diploma
GE July 2013 - Present
T-Mobile May 2008 - July 2013
T-Mobile March 2005 - August 2008
T-Mobile March 2003 - March 2005
T-Mobile February 2002 - March 2003
T-Mobile May 2000 - February 2002
Skills
Financial Services, Sales, Business Development, Customer Retention, Sales Operations, Direct Sales, Leadership, Management, Training, Lead Generation, New Business Development, Start-ups, Team Management, Business Strategy, Sales Process, Sourcing, Salesforce.com, Team Building, Process Improvement, Customer Service
Education
Averett University 2014 — 2016
Master of Business Administration (M.B.A.)
Virginia State University 2005 — 2008
Bachelor of Science (B.S.), Business Management
In house care giver April 2009 - Present
T-Mobile December 2007 - September 2008
Convergys November 2004 - November 2007
Education
Austin Peay State University 2014 — 2017
Criminal Justice, Homeland Security
Telogis August 2015 - Present
Time Warner Cable November 2014 - August 2015
T-Mobile March 2014 - November 2014
VIGA Trucking May 2013 - August 2014
T-Mobile February 2011 - March 2013
Skills
Customer Experience, Customer Service, Management, Project Management, Telecommunications, Customer Satisfaction, Wireless, Leadership, Team Leadership
Education
Austin Community College
American Sign Language (ASL)
T-Mobile April 2014 - Present
T-Mobile January 2007 - April 2014
Austin Peay State University August 2005 - December 2007
Skills
Telecommunications, Customer Service, Organizational..., Corporate Communications, Internal Communications, Communication, Business, Library, Theatre, Music, Musical Theatre, English, English Literature, English grammar, Adult Education, Training, Training Delivery, Communication Training, Acting, Voice Acting, Call Centers, Social Networking, Coaching, Customer Experience, Customer Satisfaction, Editing, Employee Training, Leadership Development, Public Speaking, Social Media, Team Building, Team Leadership, Time Management
Education
Austin Peay State University 2005 — 2013
Masters degree, Communication, General/Corporate, 3.7
Austin Peay State University
Bachelor of Science (B.S.), English; Communication Arts
22nd Century Technologies Inc. June 2015 - Present
Datum Software Inc. March 2015 - June 2015
A.O. Smith January 2015 - March 2015
ForceX, Inc. September 2011 - September 2014
ForceX, Inc. January 2012 - May 2014
ForceX, Inc. September 2011 - January 2012
Lowe's Home Improvement March 2011 - September 2011
T-Mobile October 2008 - March 2011
Quebecor World, Inc April 2008 - September 2008
The Trane Company October 2007 - April 2008
Skills
Software Documentation, Troubleshooting, Testing, Quality Assurance, Six Sigma, Process Improvement, Engineering, SDLC, Requirements Analysis, Electronics, Continuous Improvement, Process Engineering, Product Development, Wireless, Microsoft Office, PLC, Customer Service, Pro Engineer, Strategic Planning, Integration, Test Planning, Leadership, Team Leadership, Technical Writing, Electricians, Software Installation, Budgets, JRE, Link-16 Networks, MANDRIL, TIGER, ISR applications, Analysis, Management, Hardware, Systems Engineering, Product Management, Project Planning, MS Project, Security Clearance, Technical Support, Test Cases, SharePoint, Software Quality..., AutoCAD, Security, SQL, Databases, Test Automation, Microsoft SQL Server
Education
Bethel University, College of Professional Studies 2015 — 2016
Master of Business Administration (MBA), Executive Track, 4.0
Austin Peay State University 2004 — 2007
B.S, Electrical Engineering Technology, 3.5
NEJATC 2002 — 2004
Electrician, Electrician's apprentice, 4.0
Eckerd College 2000 — 2001
Human Development, 3.5
Insight July 2014 - Present
T-Mobile April 2009 - July 2014
Gold's Gym January 2007 - April 2009
Sprint August 2005 - January 2007
Skills
Wireless, Customer Retention, Telecommunications, Direct Sales, Sales Operations, Customer Experience, Sales, Customer Satisfaction, Account Management, Cold Calling, Solution Selling, Sales Management, Sales Process, Customer Service, Salesforce.com
Education
Austin Community College 2004 — 2006
Kelly Services February 2012 - July 2012
Electrolux Major Appliances August 2010 - December 2011
T - Mobile March 2008 - July 2010
United Auto Sales July 2005 - November 2007
Taylor BMW, Hyundai, & Infiniti May 2005 - June 2007
Skills
Excellent interpersonal..., Energetic team building..., Impressive bookkeeping..., Analytical and great..., Exquisite decision..., Effective verbal..., Attention to detail and..., Able to multi-task and..., Customer Service, Telephone Skills, Accounts Receivable, Invoicing, Data Entry, Accounts Payable, Spreadsheets, Management, Budgets, Filing, Analysis, Journal Entries, Credit, Sales, Purchasing, Recruiting, Team Building, Teamwork, Administrative..., Accounting, Employee Benefits, Employee Training, General Ledger, Banking, Employee Relations, Time Management, Training, Microsoft Office, Benefits Administration, SAP, Process Improvement, Lotus Notes, Leadership, Human Resources, Outlook, PowerPoint, Financial Statements, Interviews, Event Planning, Hiring, Customer Satisfaction, Microsoft Word
Education
Augusta Technical College 2000 — 2002
Richard Arnold High School 1996 — 2000
Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin September 2013 - June 2014
T-Mobile February 2009 - July 2013
Verizon Wireless November 2004 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Budgets, Negotiation, Editing, Java, Analysis, Teamwork, Time Management, Access, Team Leadership
Education
Austin Community College 2009 — 2011
business mgmt, business
Georgia Regents University January 2014 - February 2015
T-Mobile October 2012 - January 2013
Sticky Fingers Restaurants March 2010 - October 2012
McGillicuddy Works, LLC August 2007 - August 2009
Reid Memorial Presbyterian Church June 2006 - October 2007
Sitel October 2005 - December 2005
Books A Million March 2003 - September 2005
Skills
Office Administration, Spreadsheets, Administrative..., Adaptability, Fast Learner, Diligent, Office Management, Customer Service, Microsoft Office, Data Entry, Outlook, Microsoft Word, Microsoft Excel, QuickBooks, Telephone Skills, Clerical Work, Clerical Skills, 10 Key, Appointment Scheduling, File Management, Fax, Office Equipment, Calendars, Confidentiality, Filing, Internet Explorer, Multi-line Phone, Receptionist Duties, Copying, Phone Etiquette, Administrative Work, Telephone Reception, Highly detail oriented, Microsoft Office 2007, Cash Handling Experience, Cashiering, Teamwork, Cash Register, Dependable Team Player, Close Attention to..., Quicken, Customer Satisfaction, Customer Support, People Skills, Time Management, Communication
Education
Augusta State University 2003 — 2005
None, Undecided
Westside High School 1998 — 2002
Diploma, Comprehensive
Bolton & Menk, Inc. March 2015 - Present
Verizon Wireless August 2014 - October 2014
Univita Health Inc November 2012 - April 2013
Examiner.com October 2012 - April 2013
Comcast October 2010 - July 2012
AT&T Mobility June 2010 - September 2010
T-Mobile June 2006 - December 2009
Midwest Wireless April 2005 - May 2006
Carlson Craft December 2003 - April 2005
Skills
Training, Leadership, Call Centers, Sales, Management, Coaching, Call Center, Customer Retention, Customer Service, Project Management, Time Management, Retail, Customer Experience, Telecommunications, Public Speaking, Account Management, Team Leadership, Employee Training, Merchandising, Customer Satisfaction, Microsoft Office, Outlook, Microsoft Excel, Sales Management, Social Media, Computer Hardware, Microsoft Word, PowerPoint, AutoCAD Civil 3D, ArcGIS, Topographic Surveys, Total Station, Soil Mechanics
Education
South Central College 2014 — 2016
Civil Engineering
Dakota County Technical College 2013 — 2014
Civil Engineering
Augsburg College 1999 — 2003
History
Augustana University (SD) 1998 — 1999
History
syncreon Logistics September 2012 - December 2014
Touchstone Wireless July 2011 - September 2012
ATC Logistics and Electronics August 2010 - July 2011
T-Mobile July 2008 - September 2010
T-Mobile March 2006 - July 2008
AFNI 2004 - 2006
FedEx 1997 - 2004
Skills
Training, Process Improvement, Operations Management, Vendor Management, Cross-functional Team..., Logistics, Team Leadership, Supply Chain, Change Management, Management, Supply Chain Management, Inventory Management, Telecommunications, Team Building, Leadership, Warehouse Management, Cloud Computing, Windows, Call Centers, Project Planning, Quality Assurance, Business Process..., Project Management, Customer Service, Product Management, Business Analysis, Program Management, Employee Training, SAP EWM, Instructional Design, Microsoft Office, Distribution Center..., Career Development, Team Management, Sales Management, Account Management, Strategic Planning, Solution Selling, Sales Operations, Security, Sales, Soldering, Lean Manufacturing, Curriculum Design, Tele, Training Specialist, Quality, Continuous Improvement, Warehouse Management..., Learning and Development
Education
Augusta State University 1999 — 2002
Masters of Business Administration, Business Management, 3.75 GPA
Georgia Southern University 1992 — 1996
Bachelors of Business Administration, Finance
T-Mobile January 2011 - Present
T-Mobile, USA June 2008 - January 2011
FiberTower October 2006 - June 2008
T-Mobile March 1999 - August 2006
Aerial Communications 1995 - 1999
Cellular One 1994 - 1995
Ameritech 1992 - 1994
Ameritech 1990 - 1992
Skills
RF System Design, Traffic Engineering, System Quality Metrics..., LNA Usage, RF System Sweep, Antenna Placement, Local Channel..., Frequency Hopping..., Spectrum Management, Cell Split Strategies, Strategies, System Deployment, RF, Usage, Performance Metrics, Antennas, Health, Channel, Temporary Placement, Telecommunications, Vendor Management, Wireless, Cross-functional Team..., GSM, Process Improvement, UMTS, Contract Negotiation, Financial Analysis, Analytics, Management, LTE, Leadership, Project Planning, 3G, Network Design, CDMA, Mobile Technology, Start-ups, Product Management, Program Management, Networking, 4G, IP, CRM, Business Strategy, Microwave, Business Process
Education
Auburn University, College of Business 2009 — 2011
EMBA
Columbia College Chicago 1988 — 1991
BA, Management
Thornwood High School
Mohawk Industries February 2012 - Present
TMX Finance September 2011 - March 2012
The Home Depot May 2011 - August 2011
T-Mobile January 2011 - March 2011
Mirant Corporation September 2006 - December 2010
Infor February 2003 - August 2006
Mirant Corporation September 2001 - December 2002
Daughtery Systems February 2001 - July 2001
Firstwave Technologies June 1994 - February 2001
Southern Electric International June 1990 - June 1994
Skills
PMP, Vendor Management, SDLC, Project Management, Process Improvement, Program Management, MS Project, PMO, CRM, Integration, Budgets, Scrum, Team Building, Leadership, Management, Business Analysis, SharePoint, Business Process, Business Intelligence, Microsoft Project, Business Process...
Education
Auburn University
BEE, Electrical Engineering
Central Michigan University
MA, Business
T-Mobile February 2009 - Present
Convergys October 2003 - January 2009
Dawn Wicca & Associates June 2002 - October 2003
Tumble Town Gymnastics June 2001 - October 2001
Skills
Payroll, Training, Human Resources, Troubleshooting
Education
Austin Peay State University 1999 — 2002
Bachelors, Computer Science and Information Systems
Comcast August 2014 - Present
T-Mobile April 2011 - June 2014
Sprint 2004 - 2010
Sprint 1998 - 2002
SBC 1996 - 1998
SBC 1993 - 1996
SBC 1989 - 1993
Skills
Solution Selling, Sales, Sales Management, Wireless, Management, Leadership, Direct Sales, Account Management, Sales Process, Budgets, Sales Operations, Salesforce.com, Telecommunications, Strategic Partnerships, Enterprise Software, Contract Negotiation, Sales Presentations, Selling, Mobile Devices, Cloud Computing, SaaS, New Business Development, Customer Service, B2B, Customer Retention, Managed Services, Cold Calling, Competitive Analysis, Channel Partners, Business Development, Go-to-market Strategy, Strategy, Professional Services, Product Management, Product Marketing, Cross-functional Team..., CRM, Team Leadership, Unified Communications, M2M, P&L Management
Education
Augustana College 1974 — 1978
Political Science and Government
Cox Communications June 2009 - Present
T-Mobile 2014 - 2015
T-Mobile 2014 - 2015
T-Mobile May 2006 - May 2009
T-Mobile USA Inc 2006 - 2009
Nextel 1996 - 2006
nextel communications 1996 - 2002
Skills
User Acceptance Testing, Telecommunications, SDLC, Requirements Analysis, Testing, Test Planning, Business Analysis, Unix, Vendor Management, Software Project..., Integration, Software Documentation, Visio, Process Improvement, PMO, MS Project, Agile Methodologies, Cross-functional Team..., Business Requirements
Education
Auburn University
T-Mobile March 2012 - Present
T-Mobile, USA February 2011 - March 2013
T-Mobile USA February 2008 - February 2012
SunCom Wireless September 2002 - February 2008
SunTrust Bank June 2001 - September 2002
SunTrust Bank February 2000 - June 2001
Capital One January 1993 - January 2000
Skills
Staff Development, Leadership Development, Performance Improvement, Training Management, Performance Management, Organizational..., Executive Coaching, Management Development, Leadership, Training, Employee Training, Onboarding, Coaching, Talent Management, Human Resources, Change Management, Consulting, Strategic Planning, MBTI, Succession Planning, Employee Engagement, Training Delivery, Organizational..., Program Management, Personnel Management, Employee Relations, Interviews, Workforce Planning, Talent Acquisition, Recruiting, Career Development, Team Building, Hiring, Workshop Facilitation
Education
University of Texas 2012 — 2012
Certification, Executive Coaching Certification/OD, A
Averett University 1997 — 1999
MBA, Business
Merrimack College 1974 — 1978
BS, Bus Ad/.Marketing
AT&T July 2015 - August 2015
AT&T August 2014 - June 2015
AT&T April 2013 - August 2014
AT&T September 2011 - April 2013
T-Mobile 2009 - September 2011
Skills
Security, Network Security, Linux, Windows, Computer Security, Firewalls, Microsoft Office, HP Procurve, Cisco Access Points, VLAN, WiFi, Traffic Shaping, Bandwidth Management, Retail Sales, Computer Network..., Ruckus, DSL, Troubleshooting, TCP/IP, Wireless, Wireless Networking, Customer Service, Single Board Computers
Education
Northwest Vista College 2015 — 2016
Austin Community College 2008 — 2009
Cedar Park High School 2004 — 2008
T-mobile Account Development RepresentativeT-Mobile2005 - Present
T-Mobile USA 2005 - Present
Education
Augusta State University 2002 — 2005
BA, Communications, Public Relations
Ram Tool & Supply Co. Senior AccountantFleetPrideNovember 2002 - December 2006
LabCorp April 2000 - November 2002
T-Mobile August 1998 - April 2000
Education
Auburn University 1995 — 1998
Bachelors of Science, Accounting
Black & Veatch - Overland Contracting Inc January 2009 - Present
Bechtel Communications April 2008 - January 2009
T-Mobile October 2007 - March 2008
CSS Builders Inc March 2002 - September 2007
Qwest Wireless L.L November 1997 - April 2002
Flour Daniel, Corp March 1995 - November 1997
Skills
Construction, Cost, Contract Negotiation, Contractors, Scheduling, Administration, Pricing Negotiation, Material Selection, Process Scheduler, Subcontracting, Project Coordination, Wireless, Telecommunications, Team Building, Pricing Strategy, 4G, Engineering, Negotiation, Construction Management, Troubleshooting, Project Management, UMTS, System Administration, Management, Budgets, WiMAX, Cellular Communications, Program Management, Microwave, GSM, LTE, Supervisory Skills, CDMA, Team Leadership, Optical Fiber, Vendor Management, Committed to..., Analysis, Project Planning
Education
Bellevue University 2000 — 2002
Business Administration and Management, General
Augsburg College 1984 — 1987
B.A., Management
AT&T January 2013 - Present
AT&T May 2012 - January 2013
AT&T October 2009 - May 2012
Cingular Wireless March 2006 - October 2009
Cingular Wireless July 2004 - March 2006
T-Mobile June 2001 - July 2004
Skills
Data Center, Telecommunications, Wireless, Management, Network Design, Troubleshooting, Cisco Technologies, Vendor Management, Process Improvement, System Life Cycle, Performance Metrics, Multi-task & Handle..., Application Lifecycle..., Vendor Managment, Operations Management, Program Management, System Maintenance, Change Management, SLA/Contract..., Executive Communications, IP, Integration, Mobile Devices, Networking, Switches, System Deployment, TCP/IP, Technical Support, UMTS, VoIP
Education
Auburn University 1998 — 2000
BS, Management of Information Systems
Auburn University 1994 — 1998
BS, Textile Engineering
T-Mobile March 2015 - Present
Origami Owl January 2014 - Present
ARS National Services March 2013 - May 2014
ARS National Services 2010 - March 2013
HSBC January 1998 - March 2008
La Casita 2004 - 2008
HSBC January 1998 - June 2002
HSBC 1998 - 2001
Bank of America 1997 - 1997
Skills
Call Center, Coaching, Management, Leadership, Policy, Credit, Performance Management, Loans, Risk Management, Vendor Management, Team Building, Leadership Development, Talent Management, Budgets, Process Improvement, Instructional Design, Program Management, Employee Relations, Finance, Employee Engagement, Human Resources, Banking, Training, Recruiting, Employee Benefits, Change Management, Outlook, Customer Service, Call Centers, Onboarding, Benefits Administration, New Hire Orientations, Hiring, Succession Planning, Strategic Planning, Team Leadership, Training Delivery, Workshop Facilitation, Career Development, Internet Recruiting, Organizational..., Employee Training, Interviews, Talent Acquisition, Applicant Tracking..., PeopleSoft, Analysis, HRIS, Workforce Planning, Deferred Compensation
Education
Grand Canyon University 2014 — 2016
Master of Science (M.S.)
Azusa Pacific University 2009 — 2010
Bachelors in Human Development
San Diego Mesa College 2006 — 2008
AA
Clasuxe Equity Group October 2008 - Present
Shiny Pocket Music January 2006 - Present
T-Mobile April 2008 - November 2008
Jim Hudson Lexus July 2007 - April 2008
Skills
Investment Properties, Marketing, Real Estate, Sales Management, Customer Service, Retail, Social Media Marketing, Property, New Business Development, Negotiation, Marketing Strategy, Direct Sales, Management, Investors
Education
Augusta State University - College of Business Administration 2003 — 2006
Marketing
T-Mobile October 2013 - Present
Skills
Telecommunications, Sales, New Business Development, Sales Management, Aurora Browse, Retail Sales, Customer Satisfaction, Direct Sales, Sales Presentations, Customer Retention
Education
Avila University 1989 — 1994
Bachelor's degree, Communication and Media Studies
Thornton
T-Mobile October 2007 - Present
Sbarro, Fuddruckers, Applebee's August 2003 - October 2007
Education
Augsburg College 1991 — 1993
BA, Education, Psychology
T-Mobile March 2007 - Present
Skills
Lease Administration, Real Estate Transactions, Feasibility Studies, Team Building, Land Acquisition, Portfolio Management, Tenant Representation, Due Diligence, Real Estate, Capital Budgeting, Negotiation, Strategic Planning, Tenant, Lease Negotiations, Location Intelligence, Retail Site Selection, Leases, Operating Budgets, Corporate Real Estate, Construction Management, Market Analysis, Forecasting, Facilities Management, Site Development, Real Estate Development, Financial Analysis, Construction, Disposition, Shopping Centers, Acquisitions, Asset Management, Zoning, Landlords, Property Management, Site Acquisition, Retail, Commercial Real Estate, Entitlements
Education
Auburn University
Georgia State University - J. Mack Robinson College of Business
MBA
Federal-Mogul Holdings Corporation August 2014 - Present
J.Crew December 2012 - July 2014
Rockwell Automation July 2012 - November 2012
Abercrombie & Fitch June 2011 - July 2012
Orvis July 2010 - June 2011
T-Mobile February 2009 - July 2010
Fortna January 2007 - January 2009
Manhattan Associates 2005 - 2007
Goody Products 2001 - 2005
Garan Manufacturing 1997 - 2001
Skills
WMS Implementations, SDLC, WMOS, Slotting, Integration, Supply Chain Management, Project Management, Logistics, Business Process..., Order Management, Procurement, Warehouse Management, Supply Chain, Business Intelligence, Management, Requirements Gathering, Program Management, 3PL, Leadership, Warehousing, ERP
Education
Troy University 1995 — 1997
Bachelor of Science (B.S.), Business Management, Honors: Summa Cum Laude
Auburn University 1991 — 1995
Finance, Marketing
Telogis June 2015 - Present
Office Depot June 2014 - June 2015
T-Mobile April 2009 - March 2014
Mercury Insurance July 2004 - January 2009
Skills
Microsoft Office, Bilingual, Sales, Team Leadership, Outlook, Customer Satisfaction, Sales Management, PowerPoint, Account Management, Customer Service, Salesforce.com, Telecommunications, Call Centers
Education
Austin Community College
Capstone International Consulting 2010 - Present
United States Army January 2006 - March 2008
Delta Air Lines January 2002 - November 2005
T-Mobile October 2000 - December 2001
Education
Augusta State University 2000 — 2002
Biology and Chemistry, Science
University of West Georgia 1994 — 1998
Bio/chem-Psychology, Science
Interface February 2013 - Present
Interface July 2012 - February 2013
Interface April 2012 - September 2012
InterfaceFLOR November 2010 - June 2012
T-Mobile 2006 - 2010
Milliken & Company 1976 - 2005
Skills
Cross-functional Team..., Process Improvement, New Business Development, Networking, Product Development, Six Sigma, Manufacturing, Supply Chain Management, Operations Management, Supply Chain, Business Process..., Continuous Improvement, Management, Project Management, Leadership, Vendor Management, Process Engineering, Lean Manufacturing, Strategy, Product Management, Team Building, Program Management, Forecasting, Contract Negotiation, Strategic Planning
Education
Auburn University 1972 — 1976
BS, Business
T-Mobile June 1996 - Present
Fluor Daniel 1993 - 1996
Skills
Cellular Communications, Wireless, 4G, LTE, CDMA, UMTS, Microwave, GSM
Education
Avila University 1989 — 1993
Bachelor of Science (BS), Management Information Systems, General
T-Mobile September 2005 - June 2013
Skills
Leadership Development, Performance Management, Call Centers, Customer Experience, Talent Management, Succession Planning, Training Delivery, Employee Engagement, Coaching, Customer Retention, Training, Employee Training
Education
Avila University 2010 — 2012
MS OD, Organization Development
T-Mobile August 2013 - Present
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research
Education
Georgia Regents University 2013 — 2015
Bachelor of Arts (B.A.), Political Science - Legal Studies
Columbus State University 2006 — 2009
Bachelor's degree, Political Science/ Business Admin.
Oral Roberts University 2001 — 2003
Bachelor's degree, Pre-Law Studies
Nalpac Enterprises August 2010 - Present
T-Mobile September 2009 - July 2010
Title Giant 2002 - 2003
Skills
Social Networking, Account Management, Customer Service, Marketing Strategy, Sales, Trade Shows, Marketing, Advertising, Retail, Merchandising, Social Media, Team Building, Sales Management, B2B, Social Media Marketing, Email Marketing
Education
Auburn University at Montgomery 1999 — 2001
BA, Busniess
CSRA Life Saver January 2015 - August 2015
Electrolux North America December 2011 - October 2014
Pier 1 Imports October 2011 - November 2011
T-Mobile December 2007 - August 2011
Outback Steakhouse November 2003 - October 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Social Media, Leadership
Education
Augusta State University 2009 — 2015
Bachelor of Arts (BA), Psychology
Permanent General October 2008 - Present
Asurion March 2006 - October 2008
T-Mobile March 2004 - February 2006
Smoothie King December 2001 - March 2004
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Casualty, Liability, Commercial Insurance, Commercial Lines, Legal Liability, Sales, Call Centers, Account Management, Customer Service, Customer Retention, Customer Satisfaction, Training, Building Relationships, Customer Experience, Team Building, Marketing, Email Marketing, Online Marketing, Casualty Insurance
Education
Austin Peay State University 2009 — 2013
Bachelor's degree, Communication Arts
Cool Insulation March 2014 - Present
AT&T July 2012 - January 2014
T-Mobile August 2008 - December 2011
T-Mobile August 2008 - December 2011
Cellular World June 2003 - July 2008
Cellular World, at&t Authorized Retailer January 2003 - January 2008
Lone Star Communications January 2000 - January 2003
Skills
Cellular Communications, Customer Service, Sales, Management
Education
Austin Community College 2005 — 2007
Degree not completed, Business Administration, Management and Operations
Smithson Valley High School 1992 — 1996
Austin Community College
Business Administration
Smithson Valley High School
T-Mobile June 2008 - Present
Center for Primary Care 2007 - 2008
Del-Jen, Inc. 2003 - 2005
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Technical Support, Troubleshooting, Avaya, Customer Service, Team Leadership, Sales, Account Management, Process Improvement
Education
Strayer University 2014 — 2018
Bachelor's Degree, Entrepreneurial and Small Business Operations
Augusta Technical College 2006 — 2008
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
Pos-T-Vac Medical Inc. August 2012 - Present
Darden Restaurants January 2011 - August 2012
T-Mobile November 2009 - November 2010
Verizon Wireless March 2006 - October 2009
Skills
Customer Service, Customer Satisfaction, Time Management, Sales, Microsoft Office, PowerPoint, Leadership, Microsoft Word, Facebook, Event Planning, Social Media, Social Networking
Education
Augusta State University 2011 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Oral Roberts University 2001 — 2003
T-Mobile 2010 - 2012
Dobbs Immigration Law January 2003 - December 2009
Kiote Ranch May 2009 - August 2009
National Park Service May 2008 - August 2008
US Fish and Wildlife Service May 2007 - August 2007
Education
Austin Peay State University 2005 — 2009
Bachelor of Science (B.S.), Agriculture, General
T-Mobile September 2014 - Present
Gap Inc. September 2013 - September 2014
Skills
Microsoft Office, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Recruiting, Java, Business Analysis, Statistical Data..., Sales, Entrepreneurship, Event Planning
Education
Sagesse High School 2000 — 2013
Austin Community College
Bachelor's degree, Finance, General
T-Mobile January 2012 - Present
Flextronics January 2011 - September 2011
Teleperformance January 2009 - January 2011
Wal Mart March 2008 - January 2010
Shoe Carnival, Inc. May 2005 - November 2006
Waffle House, Inc. January 2004 - February 2006
Skills
Management
Education
Glenn Hills High 1997 — 2001
Diploma, vocational
Augusta Technical College
T-Mobile November 2013 - Present
Verizon Cellular Sales January 2013 - November 2013
Eye-Mart Express April 2012 - January 2013
Target November 2011 - April 2012
Applebee’s August 2010 - November 2011
Skills
CRM, Sales, Customer Service, Teamwork, Retail, Hospitality, Pricing, Customer Satisfaction, Visual Merchandising, Leadership
Education
Austin Community College 2011 — 2015
Jack C. Hays High School 2008 — 2011
T-Mobile October 2007 - Present
Target January 2007 - August 2007
Skills
Organization, Multi Tasking, Creative Problem Solving, Highly Detail Oriented, Keen Listener, Learning Quickly, Easily Adaptable to..., Highly detail oriented, Telephone Skills
Education
University of Minnesota-Twin Cities 2009 — 2013
Bachelor of Arts (BA), History
Augsburg College 2008 — 2009
Big Lake High School 2003 — 2007
Janus Research Group January 2015 - Present
The NutraSweet Company June 2013 - December 2014
University Hospital August 2011 - July 2013
Morris Communications January 2010 - August 2011
T-Mobile January 2004 - May 2008
Pfizer November 2000 - December 2003
Network Data Services August 1996 - November 2000
Skills
Integration, Networking, Active Directory, Servers, Troubleshooting, DNS, System Administration, Windows Server, Network Administration, Leadership, VMware, Disaster Recovery, Project Management
Education
Augusta Technical College
Evans High School 1992 — 1996
2020 Companies April 2015 - Present
T-Mobile May 2008 - April 2015
Skills
Customer Service, Sales, Telecommunications, Wireless, Mobile Devices, Direct Sales, Customer Experience, Team Leadership, Customer Satisfaction, Customer Retention, Sales Operations, Leadership
Education
Auburn University 2002 — 2004
Ongoing