T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Mad Dogg Productions May 2000 - Present
Alliance Data 2012 - 2013
T-Mobile December 2001 - January 2003
Teletech Holdings March 1998 - August 2001
Skills
Technical Support, Call Centers, Help Desk Support, Windows XP, Customer Service, Customer Support, Troubleshooting, Computer Hardware, Windows 7, Customer Satisfaction
Education
Front Range Community College 2014 — 2016
Associate of Science Degree, Microsoft Network Administration, B
Community College of Denver 1996 — 1997
Certificate, PC Support Specialist, 3.6
T-Mobile February 2013 - Present
BD's Mongolian Grill October 2010 - October 2012
US Bank March 2011 - May 2011
US Bank January 2009 - October 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Catering, Leadership, Time Management, Event Management, Social Media, Social Media Marketing, PowerPoint, Finance, Sales, Process Improvement, Management
Education
Concordia University-Wisconsin
Accounting
Wisconsin Dells HighSchool
Diploma, Gen Education
The Warranty Group December 2014 - Present
The Warranty Group June 2013 - November 2014
Tiffany & Co. October 2011 - March 2014
U.S. Cellular August 2012 - May 2013
Asia Bistro July 2011 - 2013
T-Mobile USA July 2009 - August 2012
Sterling Jewelers August 2004 - July 2009
T-Mobile March 2000 - November 2004
Skills
Sales Management, Retail, Sales, Inventory Management, Customer Retention, Change Management, Strategic Consulting, Corporate Training, Leadership, Customer Service, Luxury Goods, Telecommunications, Organizational..., Relationship-building..., Account Management, Process Implementation, Selling, Marketing Strategy, Entrepreneurship, Marketing, Coaching, Human Resources, Process Improvement, Project Planning, Employee Relations, Customer Experience, Time Management, Salesforce.com..., Sales Operations, Talent Acquisition, Customer Satisfaction, MS Project, Project Management, Program Implementation, Automotive, Property & Casualty..., IBM iSeries, Salesforce.com, Relationship Building
Education
Concordia University-St. Paul 2009 — 2011
MBA, Organizational Leadership
Duke University 2013 — 2013
Certificate of Project Management, Project Management
University of Minnesota-Twin Cities 1999 — 2003
BA, Sociology- Law, Criminology and Deviance
Alvord Systems Incorporated October 2011 - Present
RBA International, Inc. February 2015 - Present
WOODCHUCK USA October 2014 - January 2015
Sprint February 2012 - July 2014
Best Buy November 2011 - February 2012
T-Mobile May 2009 - October 2011
Skills
Microsoft Office, Sales, Microsoft Excel, Sales Operations, CAD, Microsoft Word, InDesign, Networking, Troubleshooting, Customer Service, Android, iOS, OS X, Ubuntu, Hand Drafting, Architectural Drawings, Acrylic Painting, Watercolor, SketchUp, Rhinoceros, Solidworks, Rapid Prototyping, Sketching, Model Making, 3D Modeling, Rhino 3D, Adobe Creative Suite, Illustrator, Architecture, Photoshop, Graphic Design, Time Management, 3D Studio Max, Adobe Acrobat, AutoCAD, Mac, Industrial Design, Product Design, PowerPoint, Leadership, Social Media, Public Speaking, Event Planning, Management
Education
University of Minnesota-Twin Cities 2012 — 2014
Bachelor's Degree, Architecture, Product Design
Community College of Allegheny County 2007 — 2012
Associate's degree, General Studies
Avionte Staffing Software July 2015 - Present
Avionte Staffing Software January 2015 - Present
Avionte Staffing Software March 2014 - January 2015
Avionte Staffing Software September 2013 - March 2014
Avionte Staffing Software March 2012 - September 2013
Avionte Staffing Software November 2011 - March 2012
Spherion September 2010 - November 2011
T-Mobile January 2007 - May 2011
Best Buy March 2004 - December 2006
Skills
PeopleSoft, Applicant Tracking..., Human Resources, Employee Relations, Recruiting, Performance Management, Resume Writing, Leadership, Personnel Management, Employee Management, Sales, Coaching, Succession Planning, Account Management, Talent Management, Leadership Development, Training, Employer Branding, Staffing Services, Change Management, Sourcing, Temporary Staffing, Team Building, Payroll, Organizational..., Customer Retention, Technical Recruiting, Workforce Planning, Talent Acquisition, Interviews, Onboarding, Employee Benefits, Recruitment Advertising, Management, New Hire Orientations, CRM, Business Development, Employee Training, Hiring, Cold Calling, Screening Resumes, College Recruiting, Benefits Administration
Education
Concordia University-St. Paul 2011 — 2017
M.A., Human Resource Management
Concordia University-St. Paul 2008 — 2010
B.A., Organizational management and leadership
ADP June 2014 - Present
Sprint July 2009 - June 2014
T-Mobile January 2006 - December 2008
Mobile Solutions January 2005 - January 2006
Skills
Human Resources, Solution Selling, Sales, Account Management, Sales Operations, Salesforce.com, Direct Sales, Managed Services, Cold Calling, New Business Development, Sales Process, Sales Management, Human Capital, Unified Communications, Telecommunications, Business Process..., Business Analysis, Strategic Partnerships, Information Technology, Technology Integration, VoIP, MPLS
Education
Community College of Allegheny County 2004 — 2008
Business Management
HD Supply Construction & Industrial - White Cap March 2014 - Present
doTERRA Essential Oil February 2014 - Present
Whitecap Construction Materials February 2013 - Present
East Coast Concrete January 2006 - January 2009
T-Mobile September 1997 - August 2005
Skills
Direct Sales, Collections, Communication, Account Management, Contract Negotiation, Customer Service, Management, Negotiation, New Business Development, Sales Management, Sales Operations, Strategic Planning, Team Building
Education
Columbus State University 1990 — 1993
Spencer High School 1980 — 1985
T-Mobile June 2005 - Present
Skills
GSM, LTE, UMTS, RF, 3G, WCDMA, 2G, GPRS, RF Engineering, HSPA, 4G, Actix, Network Optimization
Education
Columbia University in the City of New York 2003 — 2005
Master of Science (M.S.), Electrical and Electronics Engineering
T-Mobile November 2013 - Present
HERBALIFE an Independent Distributor April 2013 - Present
Shaw's Supermarkets January 2000 - July 2013
AAA Southern New England January 2005 - October 2006
Skills
Retail, Merchandising, Store Management, Data Entry, Cash Handling Experience, Phone Etiquette, Microsoft Office, POS
Education
LaSalle Academy 1997 — 2001
Community College of Rhode Island
Monster Energy September 2015 - Present
Mike's Hard Lemonade February 2012 - Present
Crown Imports LLC 2009 - 2012
Crown Imports LLC 2008 - 2009
T-Mobile 2006 - 2008
Barton Beers 2002 - 2006
Miller Brewing Company 2000 - 2002
Miller Brewing Company 1993 - 2000
Skills
Key Account Management, Cross-functional Team..., Strategy, Sales Management, Consumer Products, National Accounts, Sales Operations, Forecasting, Account Management, Retail, Key Account Development, Business Development, Trade Marketing, IRI, Strategic Partnerships, Sales, Management, Marketing Strategy, Spectra, Pricing, Beer
Education
Concordia University-Irvine 2001 — 2004
MBA, Business-Marketing
Hobart and William Smith Colleges
BA, History
T-Mobile January 2015 - Present
AT&T Mobility June 2007 - Present
Computer ER, Inc. July 2004 - March 2006
University of Montana June 2003 - July 2004
clevermethod June 2001 - July 2002
United States Air Force June 1997 - June 2001
Skills
SS7, SIP, VoIP, Ethernet, TDM, Telecommunications, Telephony, Routing, TCP/IP protocols, Switching, Network Design, Unix Operating Systems, Network Security, Networking, Wireless, Integration, LTE, IP, Systems Engineering, MPLS, Unix
Education
Community College of the Air Force 1997 — 2001
Southern Union State Community College August 2014 - Present
Lanett City Schools August 2013 - October 2014
T-Mobile April 2003 - August 2010
Skills
Public Speaking, Microsoft Office, PowerPoint, Higher Education, Research, Time Management, Microsoft Word
Education
Columbus State University 2010 — 2013
BA in English Language/Literature, Senior
Western Governors University 2007 — 2008
Cole Haan 2015 - Present
Neiman Marcus March 2015 - 2015
GNC May 2013 - 2015
EXPRESS October 2008 - October 2012
T-Mobile July 2010 - June 2011
AT&T December 2005 - April 2008
Skills
Team Motivation, Sales Management, Sales, Visual Merchandising, Business Analysis, Coaching, Communication, Customer Engagement, Customer Relations, Customer Experience, Customer Satisfaction, Styling, Fashion Styling, Mannequin Styling, Leadership, Driving Results, Success Driven, Hiring, Training, Management, Customer Service, Store Management, Recruiting, Fashion
Education
GNC University 2013 — 2015
Nutrition Certification in Wellness/Sports Nutrition
Commonwealth Institute of Funeral Service 2000 — 2002
Associate's degree, Business Administration and Management, General
Hitchcock High School 1995 — 1999
General studies, General Studies
Webroot September 2014 - Present
Sprint November 2012 - September 2014
T-Mobile May 2008 - November 2012
Rocky Mountain Segway 2007 - 2008
Skills
Salesforce.com, Microsoft Office, Sales, Retail, Wireless, Telecommunications, Customer Retention, Customer Experience, Direct Sales, Mobile Devices, Cellular Communications, Sales Operations, Customer Satisfaction, Solution Selling, Sales Management, Call Centers, Account Management, Mobile Communications, Sales Process, LTE, 4G, Cold Calling
Education
Columbus State Community College 2002 — 2004
Associate's Degree, Computer Science, 3.5
Microsoft February 2013 - Present
Microsoft June 2010 - January 2013
Microsoft May 2008 - June 2010
T-Mobile November 2007 - May 2008
T-Mobile December 2006 - November 2007
T-Mobile May 2006 - December 2006
Wimmer Solutions June 2005 - May 2006
Independant Consultant May 2004 - May 2005
Colonial Supplemental Insurance April 2003 - April 2004
Skills
Program Management, Cross-functional Team..., Change Management, Strategy, Process Improvement, Management, Leadership, Human Resources, Project Management, Performance Management, SharePoint, Onboarding, Vendor Management, Project Implementation, MS Project, Analysis, Resource Management, Succession Planning, Shared Services, Recruiting, Project Planning, Operational HR, Microsoft Office, Leadership Development, Strategic Planning, Enterprise Software, Global Projects, Shared Services..., Projects, Personnel Management, Project Delivery, Business Process..., Service Delivery, Business Analysis, PMP, Talent Management, Organizational..., Business Transformation, Testing, Training, MS Office Suite, Operations Management
Education
MIT 2013 — 2013
Executive Education Certificate Program
Concordia University-Portland 2002 — 2003
Master's degree
University of Washington 1996 — 2000
BA
T-Mobile October 2008 - July 2012
Corporate Express February 2006 - October 2008
Qwest May 2006 - November 2006
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Troubleshooting, Account Management, Wireless
Education
Community College of Aurora 2013 — 2015
Associate's Degree, Human Resources Management/Personnel Administration, General, B+
Denver School of Massage Therapy 2004 — 2004
Ceritficate, Massage Therapy/Therapeutic Massage
Greene County High 1997 — 2002
Diploma, General Studies
Irrevo May 2012 - Present
Results Weight Loss May 2011 - February 2012
T-Mobile January 2001 - January 2009
T-Mobile August 2006 - March 2008
T-Mobile 2001 - 2006
Skills
Customer Experience, Call Center, Telecommunications, Vendor Management, Content Management, Cross-functional Team..., Knowledge Management, Process Improvement, Customer Service, Business Analysis, SharePoint, Team Building, Program Management, Product Management, Customer Satisfaction, Team Leadership, Technical Writing, Customer Retention, Mobile Devices, Business Process..., Call Centers, Project Management, Wireless, Management, Operations Management, Leadership, Training, Business Process, Strategy, Content Strategy, Start-ups, Information Architecture, CRM, Enterprise Software, Coaching, Sales, Enterprise Content..., Salesforce.com, Outsourcing, Visio, Software Documentation, Quality Assurance, Troubleshooting, Awesomeness
Education
Columbus State Community College 1986 — 1989
Associates, Business
Indep September 1999 - Present
T-Mobile March 2001 - June 2005
AT&T August 1999 - March 2001
Skills
Cell Site..., Anritsu Certified, Fiber Optic Networks, Quality Assurance, Project Management, Field Operations, Drive Test, E-911, GSM, Telecommunications, RF Engineering, T1, TDMA, Microwave, Optical Fiber, RF, Troubleshooting
Education
Community College of the Air Force 1994 — 1996
Associate's degree, Electrical and Electronics Engineering
Alliance Data July 2012 - Present
Mad Dogg Productions March 2000 - Present
T-Mobile December 2001 - January 2003
Teletech Holding March 1998 - August 2001
Skills
Technical Support, Call Centers, Help Desk Support, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Troubleshooting, Data Entry, Credit Cards, Outlook, Microsoft Office, Team Leadership, Account Management, Microsoft Excel, Customer Support, Telephone Skills, Lotus Notes, Windows 7, Sales
Education
Community College of Denver 1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications
Adam City High School 1976 — 1980
Dipolma, Basic Skills and Developmental/Remedial Education
LyondellBasell February 2015 - Present
United States Air Force September 2009 - Present
Solutions November 2014 - February 2015
T-Mobile February 2008 - March 2014
HEB March 2004 - February 2008
Skills
Top Secret, Security Clearance, Millwrights, OSHA Certified, Military, Leadership, Team Leadership, Telecommunications, Training, Microsoft Office, Troubleshooting, Team Building, System Installations, Customer Service, Military Experience, Inventory Management, Program Management, SAP, DoD, Instrumentation, Sales, Image Manipulation, Image Processing, Flight Safety, Sales Operations, Retail Marketing, Fast-paced, Multi Tasking, Auditing, Safety, Technology
Education
San Jacinto College 2005 — 2008
Associate of Arts (AA), General Studies
Community College of the Air Force 2010 — 2010
Houston Area Safety Council 2014 — 2014
Osha- Basic Plus
Carpenters, Millwrights, and Piledrivers of Houston & Vicinity Joint Apprenticeship & Training Progr 2014 — 2014
Millwright, 4.0
T-Mobile June 2013 - Present
Zara Usa May 2012 - March 2013
Domino's Pizza March 2011 - December 2011
Skills
PowerPoint, Microsoft Office, Higher Education, Public Speaking, Microsoft Word, Microsoft Excel, Social Media, Teaching, Statistics
Education
Community College of Philadelphia 2013 — 2013
Pre-Medicine/Pre-Medical Studies
Temple University 2010 — 2012
N/A, Physical and Biological Anthropology
T-Mobile January 2001 - Present
Skills
Kentucky Colonel, FCC License
Education
Community College of the Air Force 1987 — 1992
Electrical and Electronics Engineering
MarketSource September 2012 - Present
T-Mobile July 2009 - August 2012
T-Mobile 2001 - July 2009
Aerial Communications September 1998 - 2001
Sysco April 1997 - September 1998
Tele-Communications, Inc. August 1984 - December 1996
Skills
Sales Management, Account Management, Sales Operations, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Customer Experience, Sales, Customer Satisfaction, Building Relationships
Education
Thiel College 1976 — 1978
Bachelor's of Science, Business Administration
Community College of Beaver County 1974 — 1976
Minnesota State University, Mankato September 2014 - Present
The Occasions Group (Taylor Corporation) February 2012 - July 2014
Navitor Inc October 2011 - February 2012
Navitor Inc May 2011 - October 2011
Saints Bingo (charitable gaming) August 2010 - April 2011
T-Mobile September 2000 - April 2010
Harold Chevrolet/Kia of Bloomington (Lupient Automotive Group) September 1998 - February 2000
Feldmann Imports September 1997 - September 1998
Skills
Team Building, Training, Account Management, Sales, Customer Satisfaction, Customer Service, Customer Retention, Sales Management, B2B, Marketing, Email Marketing, Team Leadership, Customer Experience, Cross-functional Team..., Coaching, E-commerce, Merchandising, Product Marketing, Pricing, Marketing Strategy, Employee Training, Advertising, Leadership, Management, Retail, Social Media Marketing, Facebook, Selling, Strategic Planning, Budgets
Education
Concordia University-St. Paul 2012 — 2014
Bachelor of Arts (B.A.)
Dakota County Technical College 2008 — 2011
AS
Internal Revenue Service September 2014 - Present
US Government, Department of Health & Human Services, HRSA December 2012 - September 2014
U.S. Small Business Administration April 2011 - December 2012
Federal Trade Commission January 2011 - April 2011
USDA February 2010 - December 2010
Verizon Wireless (Worldwide Wireless) November 2009 - February 2010
T-Mobile July 2006 - September 2009
United States Air Force October 1999 - July 2006
Skills
COTR/COR Certified, Training, Management, Customer Service, Negotiation, Government, Policy, Program Management, Leadership, Security Clearance, Military, Government Contracting, Team Building, Microsoft Office, Team Leadership, Leadership Development, Public Speaking, Supervisory Skills, Analysis, System Administration, Conflict Resolution, Administration, Process Scheduler
Education
University of Maryland University College 2005 — 2008
Bachelor of Science (B.S.), Social Sciences
Community College of the Air Force 1999 — 2001
Associate of Arts (A.A.), Communications Applications Technology
Defense Language Institute 2000 — 2000
Associate of Arts (A.A.), Spanish
Unemployed July 2015 - Present
Pinkerton Consulting & Investigations August 2012 - July 2015
T-Mobile December 2011 - June 2012
Kohl's Department Stores November 2006 - December 2011
Akal Security July 2005 - September 2006
Fred Meyer 2004 - 2005
US Army February 1996 - July 1999
Skills
Wicklander-Zulawski..., Fraud, Asset Protection, Surveillance, Investigation, Physical Security, Loss Prevention, Internal Investigations, Interrogation, CCTV, Corporate Security, Private Investigations, Criminal Investigations, Security Management, Criminal Justice, Firearms, Interrogation Techniques, Security Training, Enforcement, Protection, Shrinkage, Emergency Management, Crisis Management, Organized Retail Crime, Security, Executive Protection, Workplace Violence, Security Audits, Security Operations, Access Control, Police
Education
Community College of Beaver County 1999 — 2001
Associate of Arts (AA), Criminal Justice/Police Science, 3.8
Juanita High School 1992 — 1995
T-Mobile June 2012 - Present
T-Mobile USA March 2011 - July 2012
T-Mobile May 2010 - March 2011
T-Mobile November 2003 - May 2010
Vulcan Performance Chemicals June 2000 - October 2003
Jean Simpson Personnel w/Vulcan Performance Chemicals May 1999 - June 2000
City of Shreveport January 1999 - May 1999
Golden Triangle Regional Airport October 1996 - December 1998
United States Air Force February 1989 - June 1995
Skills
Microsoft Office, Process Scheduler, Spreadsheets, Database Administration, Human Resources, Invoicing, Contract Management, Logistics, Transportation, System Administration, Strategy, Outlook
Education
Jefferson State Community College 2012 — 2014
Business Administration and Management, General
Community College of the Air Force 1989 — 1995
Technical; Job Related Courses
T-Mobile Registered Respiratory TherapistActively seek employmentFinancial Care Specialist 2T-Mobile2005 - Present
Skills
Strong work ethic., Microsoft Office, Decision, Interpersonal Skill, Communication Skills, negotiating skills, Collections, Dependable Team Player, Flexable, Accountability, Negotiation, Customer Retention, Avaya, Customer Experience, Call Centers, Customer Service, Customer Satisfaction, Finance, Microsoft Excel, Telecommunications, Time Management, Work Ethic, Workforce Management, Leadership, Management, Team Management
Education
Community College of Aurora
Associates in Applied Science/ Respiratory Therapy certified, Respiratory Care Therapy/Therapist
Skyview Highschool
Diploma
Independent Contractor August 2014 - December 2014
T-Mobile October 2006 - July 2013
Independant Contractor February 2002 - June 2006
Nortel February 1997 - February 2002
Nortel June 1990 - February 1997
Skills
Telecommunications, Project Management, ITIL, Computer Network..., Program Management, Vendor Management, ITIL Certified, VoIP, Integration, LTE, Troubleshooting, Wireless, IP, Wireless Networking, GSM, Network Design, Mobile Devices, T1, CDMA, Cellular Communications, UMTS, System Deployment
Education
SmartPath 2014 — 2014
University of Washington 2005 — 2006
Certificate, Project Management
Regis University 2000 — 2001
Business Administration and Management, General
Community College of Aurora 1985 — 1987
Business
Windstream Communications September 2014 - Present
T-Mobile February 2012 - September 2014
Presidio February 2011 - February 2012
Verizon Business January 2006 - January 2011
Hostopia February 2004 - January 2006
OuterBounds Technologies December 2002 - December 2003
Beanstalk Networks January 2002 - December 2002
TeleComputing March 1999 - January 2002
BellSouth March 1997 - March 1999
Seminole Business Systems, Inc. April 1995 - March 1997
Skills
Cloud Computing, Unified Communications, Telecommunications, Mobility Solutions, Mobile Device Management, Professional Services, Security Services, Telecom Expense..., Business Development, Solution Selling, Consultative Selling, Return-on-Investment..., Cost-Benefit-Analysis, Channel Partner..., Negotiation, Data Center Solutions, Data Center Services, Strategic Planning, Managed Services, Consulting, Systems Integration, Project Management, Business Management, Implementation..., Dedicated Support, LAN/WAN, Quality Assurance, Risk Management, Budget Analysis, Budgeting, Budget Development
Education
Concord Law School - Kaplan University 2008 — 2009
International Business/Trade/Commerce
University of Phoenix 2001 — 2003
Master's Degree, Business Administration & Organizational Management, 3.8
University of Central Florida 1989 — 1993
Bachelor's Degree, Business Administration
Lackawanna College 1986 — 1988
Associate's Degree, Business Administration, 3.5
Penn State University 1984 — 1986
Electrical Engineering
AAA Southern New England March 2012 - Present
AAA Southern New England May 2006 - March 2012
The Colibri Group July 2003 - February 2005
T-Mobile June 2001 - July 2003
Skills
Marketing Strategy, Advertising, Digital Marketing, Marketing Communications, Social Media, Email Marketing, Customer Service, Event Planning, Public Speaking, Direct Marketing, Marketing, Budgets, Microsoft Word, Online Advertising, Social Media Marketing, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Strategic Planning
Education
Rhode Island College 1997 — 2000
BS, Marketing and Advertising
Community College of Rhode Island 1995 — 1997
Associate's degree, Business Administration and Management, General
Mad Dogg Productions March 2000 - Present
T-Mobile December 2001 - January 2003
Teletech Holdings March 1999 - August 2001
Skills
Call Center, Customer Service, Problem Solving, Team Player, Identify customer needs, Windows operating..., Microsoft Office, Internet, Outlook Express, Window Live
Education
Community College of Denver 1995 — 1997
Certificate, PC Support
Adam City High School 1976 — 1980
Dipolma, Basic Skills
Nike September 2013 - Present
T-Mobile September 2008 - April 2012
Circuit City October 1998 - August 2008
Skills
Loss Prevention, Customer Experience, Retail, Sales Management, Coaching, Wireless, Store Management, Leadership Development, Strategic Planning, Merchandising, Retail Sales, Outlook
Education
Community College of Rhode Island 1999 — 2000
T-Mobile June 2012 - Present
T-Mobile October 2010 - June 2012
Sprint April 2005 - October 2009
Sprint 2004 - 2005
Sprint 2003 - 2004
Orbit-Tech 2003 - 2003
RadioShack 1998 - 2003
Skills
Leadership, Management, Training, Human Resources, Retail, Sales, Sales Operations, Telecommunications, Time Management, Sales Management, Team Building, Wireless, Staff Development, Customer Satisfaction, Direct Sales, Contract Negotiation, Customer Experience, Customer Retention, Sales Process
Education
Franklin University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Columbus State 2010 — 2012
Associate's degree, Business Management
Jefferson Community College 1991 — 1993
Busines Management/Accounting
Edison South High School 1987 — 1991
Diploma
The Bainbridge Companies March 2015 - Present
JPMorgan Chase October 2011 - Present
T-Mobile 2009 - 2011
Sprint 2008 - 2009
Skills
Classroom Delivery, Instructional Design, Employee Training, Training Delivery, Mortgage Banking, Residential Mortgages, Wireless, Team Leadership, Loans, Call Centers, Customer Service, Compliance, System Testing, System Deployment, Microsoft Office, Quality Control, Quality Assurance, Supervisory Skills, Customer Support, Retail Sales, Visual Merchandising
Education
Olentangy High School 2002 — 2006
Columbus State
Business Administration and Management, General
Sophisticated Systems, Inc. November 2013 - October 2014
JPMorgan Chase March 2012 - November 2013
The Oil Bar LLC 2010 - 2012
T-Mobile 2001 - 2010
Boys and Girls Clubs of America 1999 - 2001
Skills
Banking, Loans, Mortgage Lending, Risk Management, Training, Recruiting, Sales Management, Marketing, Communication, Customer Service, Staffing Services, Salary Packaging, Sales, Sales Operations, Networking, People Development, Coaching, Customer Retention, Human Resources, Interviews, Leadership, Microsoft Office
Education
Columbus State 2003 — 2005
Business Administration and Management
The Ohio State University 2001 — 2003
Business Administration
Marion Harding High School 1998 — 2001
College Prep
US Forest Service April 2009 - Present
United States Postal Service April 2007 - May 2008
T-Mobile August 2005 - April 2007
United States Air Force June 2000 - June 2005
United States Air Force June 1996 - June 2000
United States Air Force June 1985 - June 1994
Skills
Policy, Community Outreach, Policy Analysis, Public Speaking, Research, Organizational..., Microsoft Office, Employee Relations, Emergency Management, Human Resources, Program Management, Leadership Development, Training, Customer Service, Analysis, Leadership
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.72
Community College of the Air Force 1985 — 2005
Associate of Science (AS), Human Resources Development
Best Buy 2011 - Present
Best Buy January 2010 - April 2011
Best Buy November 2009 - January 2010
Best Buy August 2008 - November 2009
Best Buy April 2008 - August 2008
Life Time Fitness October 2007 - March 2008
T-Mobile March 2006 - October 2007
America's Lending Link June 2002 - March 2006
Skills
Business Operations, Management, Merchandising, Retail, Inventory Management, Loss Prevention, Store Management, Visual Merchandising, Income Statement, Profit, CPFR, Sales, Multi-channel Retail, Forecasting, Big Box, Operations Management, Sales Management, Team Building, Marketing Strategy, Inventory Control, Planograms, Leadership, P&L Management, P&L, Multi-unit, Retail Sales, Store Operations, Customer Experience, Shrinkage
Education
Concordia University-St. Paul 2014 — 2015
Leadership Certification, Organizational Leadership, 4.0
Concordia University-St. Paul 2005 — 2007
Marketing Management, Business, Management, Marketing, and Related Support Services, Cum Laude
Montana State University-Bozeman 2000 — 2002
Business Marketing, Business, Management, Marketing, and Related Support Services
Mahtomedi Sr High School 1996 — 2000
T-Mobile January 2015 - Present
ManpowerGroup 2013 - August 2015
Haywood County Schools August 2011 - June 2012
Jackson Madison County School System August 2010 - May 2011
Skills
Technology Skills, Communication Skills, Organizational Ability, Written Expression, Time Management, Technical Oversight, Management, Problem-Solving Skills, Planning Skills, updating files, analyzing data, handling complaints, collecting money, writing reports, prioritizing work, proposing ideas, displaying artistic..., teaching/instructing/tra..., resolving conflicts, interacting with people..., creating meaningful and..., developing a climate of..., Data Analysis, Teaching, Classroom, Organizational Talent, Research, Curriculum Design, Integrity, Filing, Interacting with People..., Technical Analysis, Staff Development, Proofreading, Individual Work, Plannning, Training, Resolving Conflicts, Curriculum Development, Customer Service, Educational Leadership, Higher Education, Leadership Development, Microsoft Office, Problem Solving, Public Speaking, Tutoring
Education
Concordia University 2014 — 2015
Master of Education (M.Ed.), Educational Leadership and Administration, General
Lane College 2008 — 2010
Secondary Education, Secondary Education and Teaching, 7-12
Lane College 2004 — 2008
Bachelor of Science (B.S.)
KDG TRUCKING LLC April 2015 - Present
T-Mobile July 2013 - 2015
TD September 2011 - September 2012
TD 2011 - 2011
Skills
Customer Service, Payments, Sales, Banking, Retail Banking, Commercial Banking, Cash Management, Deposits, Cross Selling, Consumer Lending
Education
Temple University - Fox School of Business and Management 2015 — 2017
Entrepreneurship studies Bachelors, International Business, Trade, and Tax Law
Community College of Philadelphia 2012 — 2015
Abraham Lincoln High School 2008 — 2012
Cricket Communications April 2012 - November 2012
T-Mobile February 2009 - December 2011
Skills
Selling, Marketing, Advertising
Education
Community College of Philadelphia 2013 — 2015
Alliance Data August 2014 - Present
Coldwell Banker Residential Brokerage Southwest Region January 2013 - July 2013
Connextions July 2012 - September 2012
T-Mobile December 2002 - June 2012
MCI June 2000 - November 2002
MoneyGram International February 1998 - May 2000
Skills
Bilingual, Multi Tasking, Reliable, Team Leadership, Highly Dedicated, Professional Services, Solid computer skills, Highly-motivated, Integrity
Education
Community College of Aurora 1999 — 2000
El Paso High School 1993 — 1996
T-Mobile March 2011 - Present
Ericsson March 2007 - March 2011
Ajilon IT Consulting February 2004 - February 2007
Siemens March 2000 - October 2003
Bulgarian Telecom February 1999 - February 2000
Skills
CCNA, CCNP, Solaris OS, Solaris Volume Manager, Veritas Cluster Server, ZFS, Veritas Net Backup, Veritas Storage..., GPRS, Ericsson OSS, GSM, Solaris, LTE, RAN, IP.Access Nano3G, IP.Access OMC-R, UMTS
Education
Concordia University 2004 — 2007
M.A.Sc., Electrical Engineering
Technical University Plovdiv 1992 — 1997
M.Sc., Telecommunications
AT&T August 2012 - Present
HEALING ART IMAGES January 2008 - Present
T-Mobile March 2011 - March 2012
T-MOBILE INC January 2004 - March 2011
NCH CORPORATION March 2003 - January 2004
PELLA WINDOWS January 2000 - January 2003
Skills
Direct Sales, Retail, New Business Development, Cold Calling, Customer Satisfaction, Troubleshooting, PowerPoint, Photoshop, Technical Training, Microsoft Office, Blackberry, Windows Mobile, Mobile Solutions, Mobile Technology, Telecommunications, Android, Mobile Applications, Closing Skills, Listening Skills, Critical Thinking, Solution Selling, Creative Problem Solving, Entrepreneur, Idea Generation, Adaptation, Responsibility, Consultative Selling, Marketing Research, Construction, Copywriting, Farms, Leadership Development, Entrepreneurship, Leadership, Product Development, Sales, Selling, Selling Skills, Strategy, Business Planning, Negotiation
Education
Concordia University-St. Paul 2008 — 2010
Bachelor of Arts (B.A.), Management and Leadership, 3.6
University of Wisconsin-Eau Claire 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
T-Mobile May 2014 - Present
Eddie Bauer August 2012 - May 2014
Skills
People Skills, Communication, Microsoft Word, Leadership, Theatre, Acting, Awesomeness
Education
Columbus State Community College 2013 — 2015
Psychology
SGI June 2015 - Present
Eaton June 2014 - May 2015
University of Pittsburgh August 2013 - April 2014
Eaton May 2013 - August 2013
Eaton September 2012 - December 2012
Eaton January 2012 - May 2012
Rent Jungle October 2010 - March 2012
American Expediting Company June 2010 - September 2010
Garmin October 2008 - November 2009
T-Mobile May 2007 - September 2008
Skills
Programming, Python, Six Sigma, Testing, Social Media, Web Marketing, HTML, Troubleshooting, Automation, Leadership, Presentations, Engineering, Electrical Engineering, Computer Engineering, PLC Programming, Manufacturing..., Lean Manufacturing, Customer Service, Technical Presentations, Persuasive Presentations, Android, Computer Hardware, Computer Architecture, Digital Circuit Design, Embedded Systems, Embedded Software, Embedded C, Java, C, VLSI, Assembly Language, Verilog, VHDL, Phone Etiquette, Eclipse, Altera Quartus, Lattice, Pspice, Linux, Microsoft Office, Microsoft Excel, VBA, Automated Software..., Agile & Waterfall..., Mathematics, Marketing, Social Media Marketing, Digital Marketing, Start-ups, Facebook
Education
University of Pittsburgh 2011 — 2014
Bachelor of Science (BS), Computer Engineering, 3.788
Community College of Allegheny County 2011 — 2011
4.000
Penn State University 2002 — 2004
Electrical Engineering
Spectrum Surgical August 2013 - February 2015
T-Mobile February 2009 - August 2013
Skills
Sales Operations, Cold Calling, Direct Sales, Sales Presentations, Medical Devices, Capital Equipment, Hospitals, Sales, Salesforce.com, Selling, Training, HIPAA, VCS, Vendormate, Reptrax, Business Management, Business Administration, Customer Relations, Relationship Building
Education
International Association of Healthcare Central Service Materiel Managment 2014 — 2014
Certified Central Service Vendor Partner, Sterile Processing Technology/Technician
Community College of Philadelphia 2005 — 2007
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Gwynedd Mercy University
Bachelor's Degree, Business Administration and Management
T-Mobile April 2005 - Present
Skills
VoIP, Call Centers, Vendor Management, Troubleshooting, Active Directory, Telecommunications, Wireless
Education
Community College of Philadelphia 1991 — 1993
Associate's degree, Computer Science
Redi Carpet June 2015 - Present
Alert Logic September 2013 - June 2015
The Aldridge Company August 2012 - September 2013
T-Mobile June 2004 - February 2011
Aaron's, Inc February 2001 - March 2004
Haggar Clothing Co. June 1999 - November 2000
Hastings Entertainment September 1998 - June 1999
United States Air Force October 1995 - September 1998
Skills
Team Leadership, Cloud Computing, Windows Azure, Amazon Web Services..., SaaS, System Administration, Servers, Microsoft Servers, Linux Server, Linux System..., Windows System..., IT Operations Management, Project Management, ITIL v3 Foundations..., CompTIA A+ Certification, CompTIA Network+..., Active Directory, Linux, Network Security, VMware, Virtualization, Computer Security, vSphere, Operations Management, CentOS, Ubuntu, RHEL, Fedora, FreeBSD, Member of Mensa, Linux Desktop, Unix Operating Systems, Nagios, DNS, Knowledge-based Systems, SOP authoring, LAMP administration, Microsoft Exchange, Microsoft Office, IT Service Management, Managed Services, Customer Service..., Apache, Salesforce.com, Knowledge Management, Experienced Trainer, Quality Process..., Business Relationship..., Profit & Loss Management, Training & Development
Education
Lone Star College 2011 — 2012
Associate of Applied Science, Network Technology, 4.0
Community College of the Air Force 1995 — 1998
Munitions Systems/Ordinance Technology
Ferris State University 1994 — 1994
Computer Systems Analysis/Analyst
Jackson Community College 1994 — 1994
Computer Systems Analysis/Analyst
ServiceNow - The Enterprise IT Cloud Company 2014 - Present
PreClarity, Inc. April 2013 - October 2014
IBM July 2012 - April 2013
T-Mobile USA 2004 - August 2012
T-Mobile 2001 - 2004
Voicestream Wireless 1998 - 2000
Analysts International 1996 - 1998
Western Wireless 1994 - 1996
Skills
Solaris, Data Warehousing, Linux, Servers, Leadership, System Administration, Unix, Software Development, Wireless, Databases, Telecommunications, Performance Tuning, Enterprise Software, HP-UX, Integration, Data Center, LTE, Management, Cisco Technologies, Budgets, Cloud Computing, 3G, Mobile Devices, Network Architecture, Shell Scripting, Network Design, Switches, GSM, SQL, VoIP, Solution Architecture, Enterprise Architecture, TCP/IP, Wireless Networking, Vendor Management, System Architecture, Perl, Big Data, Netezza, Agile Methodologies, IP, SaaS, Ethernet, Oracle, System Deployment, Troubleshooting
Education
Community College of the Air Force 1987 — 1990
Electronics
Mt. Vernon Township High School 1984 — 1987
General
T-Mobile August 2009 - June 2010
TSYS March 2008 - August 2009
Education
Columbus State University 2009 — 2013
Bachelor's, Business Management, Human Resources
Columbus Technical College 2007 — 2009
Certificate, Allied Health, Medical Office Management
Grants Cibola County Schools October 2012 - Present
Film Theater January 1996 - Present
Walmart April 2011 - September 2012
New Mexico Democrats September 2010 - November 2010
T-Mobile April 2008 - August 2010
Sitel October 2006 - August 2007
7-Eleven November 2005 - September 2006
Sunoco November 2004 - June 2005
St. Lucie County Public Schools October 2002 - June 2004
Parents Without Partners May 2002 - May 2004
Skills
Customer Service, Theatre, Public Speaking, Microsoft Office, Social Media, Event Planning, Troubleshooting, Social Networking, Video, Research, Film, Editing, Social Media Marketing, Management, Microsoft Excel, Databases, Strategic Planning, Sales, Creative Writing, Program Management, Marketing, Music, Community Outreach, Project Management
Education
Central New Mexico Community College 2008 — 2009
NA, Paralegal
The University of New Mexico 2005 — 2007
NA, Theater Education
Concordia University Chicago 1996 — 2001
BA, History
New Mexico State University 1994 — 1996
NA, Engineering
T-Mobile 2010 - Present
T-Mobile USA August 2006 - 2010
T-Mobile 2005 - 2006
T-Mobile 2004 - 2005
Skills
LTE, Actix, WCDMA, RF, 4G, Wireless, RF Engineering, Cellular Communications, UMTS, Telecommunications, 2G, CDMA, Network Optimization, 3G, GSM, HSPA
Education
Concordia University 2001 — 2003
Master, Electrical Engineering
T-Mobile November 2013 - Present
Self Employed - Graphic Designer January 2012 - Present
Self Employed - Consultant January 2011 - Present
Stephen Szabo Salon November 2012 - August 2013
Apple June 2010 - March 2013
Monster Music LLC May 2008 - June 2010
Skills
Computer Software..., Music Production, Music Education, Musicians, Consumer Electronics, iOS, Technical Support, Troubleshooting, Computer Hardware, Sales, OS X, Social Media Marketing, Graphic Design, Apple OS, Personal Training, Mobile Devices, IT Solutions, Personal Development, Thinking Outside The Box, Think Tank, Marketing, Social Media Advertising, Mac, iPhone, iWork, Social Media, Adobe Creative Suite, Marketing Strategy, Customer Service, Microsoft Office, Customer Experience, Management, Public Speaking, Leadership, Customer Satisfaction, Photoshop, Email Marketing
Education
Community College of Allegheny County 2008 — 2009
Liberal Arts
Grow Big Supply February 2014 - Present
T-mobile September 2009 - July 2012
JPMorgan chase July 2006 - August 2009
Skills
Cultivation, Hydroponics, Commercial Sales, Customer Experience, Direct Sales, Customer Satisfaction, Risk Management, Customer Service, Inventory Management, Telecommunications, Customer Retention, Team Leadership, Process Improvement, Finance, Inventory & Pricing..., Entrepreneurship, Sales, Public Speaking, Social Media Marketing, Negotiation, Consulting, Strategic Planning
Education
Community College of Denver 2012 — 2013
Business Administration and Management, General
Logan Rogersville High School 2003 — 2006
LeadPages November 2014 - Present
Best Buy December 2011 - October 2014
Adaptive Engineering January 2006 - November 2011
T-Mobile 2008 - 2010
EchoStar Corporation 2006 - 2008
Jensen Unlimited 2003 - 2006
Kanvis Media Solutions 1998 - 2002
MediaOne 1997 - 1998
Tele TV 1995 - 1997
Lockheed Martin 1993 - 1995
Skills
Python, Solution Architecture, Java, HTML 5, Agile Methodologies, Cloud Computing, Thought Leadership, XML, Test Driven Development, Integration, Start-ups, System Architecture, Android, Software Development, Agile Project Management, Cross-functional Team..., Program Management, SDLC, Software Engineering, Software Project..., Web Services, Architecture, Enterprise Software, Mobile Devices, Oracle, Testing, Mobile Applications, SaaS, SQL, Telecommunications, Requirements Analysis, Web Applications, CRM, Business Process, Distributed Systems, Strategy, Enterprise Architecture, JavaScript, Professional Services, Unix, SOA, Business Intelligence, Scrum, Java Enterprise Edition, PHP, REST, UML, Tomcat, Application Architecture, IT Strategy
Education
University of Minnesota 2012 — 2014
Master of Science (MS), Software Engineering
Park University 1994 — 1996
BS, Computer Science
Community College of the Air Force 1986 — 1987
AAS, Intelligence Operations
TOGAF-9
T-Mobile May 2005 - June 2012
Target July 2005 - August 2006
Education
Concorde Career Colleges 2013 — 2013
OCEAN STATE MOBILE March 2009 - Present
Core Technology Services, Inc November 2012 - Present
T-Mobile 2005 - March 2012
Cingular August 2005 - December 2005
BEST BUY/GEEK SQUAD March 2003 - January 2005
Skills
Telecommunications, Sales Management, Sales Operations, Retail, Windows, Cellular Communications, Team Leadership, Blackberry Enterprise..., Electronics, Microsoft Office, Apple OS, Computer Science, Remote Access, Ubuntu, Business Strategy, Android, Blackberry, iPhone, iPhone Application..., iPhone Support, Web Design, Linux, Mobile Devices, Mobile Communications, Mobile Technology, Mobile Internet, Mobile Payments, Store Management, Store Operations, Stored Procedures
Education
University of Rhode Island 2003 — 2005
Community College of Rhode Island 2000 — 2005
Associates degree, Computer Networking Technology; Computer repair
University of Rhode Island 2002 — 2004
associates in applied science, Computer Systems Networking and Telecommunications
Community College of Rhode Island 2001 — 2003
associates in applied science, Computer Systems Networking and Telecommunications
Kel-Lume August 2015 - Present
Lakeview Corporate Solutions October 2014 - Present
Jones Lang LaSalle August 2010 - October 2014
T-Mobile 2010 - 2012
NELSON November 2009 - August 2010
Self Employed January 2009 - August 2010
Gensler July 2005 - November 2008
Skills
Sales Management, Change Management, Graphic Design, Workplace Solutions, Sourcing, Organizational..., Team Management, Procurement, Project Management, Process Improvement, Management, Strategy, Training and..., Strategic Planning
Education
Concordia University-Irvine
B.A., English and Linguistics
Concordia University-Seward
University of California, Los Angeles
Interior Design, Master's Program
Willamette University College of Law
Point Isabel ISD August 2012 - Present
T-Mobile February 2009 - June 2012
Comfort Suites February 2003 - August 2008
Blackbeards' Restaurant August 2001 - February 2004
Skills
Customer Satisfaction, Customer Service, Call Center, Customer Experience, Telecommunications, Customer Retention, Troubleshooting, Wireless, Microsoft Office, Technical Support, Sales, Process Improvement
Education
University of Texas at Brownsville 2010 — 2013
Mathematics 4-8
Community College of the Air Force 1997 — 2001
Associate of Science (A.S.), Electronic Systems
T-Mobile Retail Sales RepresentativeT-Mobile USAJuly 2000 - April 2006
OSI September 2001 - June 2002
Education
University of Pittsburgh 2004 — 2006
Bachelor, Marketing
Community College of Allegheny County 2002 — 2004
Associates, Business
The University of New Mexico 1999 — 2001
Bachelor, Marketing
Diamond Cellar February 2015 - Present
Diamond Cellar March 2014 - February 2015
Farah Jewelers October 2010 - March 2014
Lenscrafters, Inc. July 2009 - February 2012
T- MOBILE 2008 - 2009
GLOBAL VACATION NETWORK / INHOMES 2006 - 2008
Sprint Nextel Wireless 2003 - 2006
Skills
Social Media Marketing, building positive..., Relationship Marketing, developed strong sales..., strategies to increase..., recommending..., Uncovering client needs, Retail, Marketing Strategy, Negotiation, Building relationships, Market Development, Sales Management, Account Management, Brand Development, Email Marketing, Promotions, Digital Marketing, Online Marketing, Digital Strategy, Interactive Marketing, Marketing, Social Media, Sales, Brand Management, Sales Operations, Social Networking, Advertising, Management, Online Advertising, Sales Process, Sales Presentations, Customer Satisfaction, Customer Service, Cold Calling, Strategic Planning, Training, B2B, New Business Development, Budgets, Trade Shows, Direct Sales, Merchandising, Lead Generation, Marketing Communications, Market Planning, Direct Marketing
Education
Columbus College of Art & Design 1997 — 2001
Bachelor, Graphic Design
Hondros College 2003 — 2003
Certification, Real Estate
Renu realty 2015 - Present
T-Mobile November 2009 - July 2014
United States Air Force March 2011 - January 2014
Skechers October 2008 - November 2009
Circuit City April 2006 - November 2008
Education
Community College of the Air Force 2011 — 2013
Finance and Financial Management Services
Alliance Data Retail Services July 2014 - Present
Alliance Data Retail Services November 2013 - July 2014
Urban Lending Solutions April 2013 - November 2013
Liberty Mutual Insurance June 2012 - April 2013
T-Mobile April 2002 - June 2012
GE Capital June 2001 - October 2001
Education
Community College of Denver
Associate's degree, General Office Occupations and Clerical Services
DVR January 2015 - Present
Community College of Aurora August 2014 - Present
Stivers Staffing Services September 2009 - August 2014
Community College of Aurora August 2011 - December 2011
Citigroup September 2008 - August 2009
Technisource September 2008 - July 2009
T-Mobile June 2007 - March 2008
Tmobile June 2007 - March 2008
Citigroup October 2004 - March 2007
San Jacinto Community College August 2002 - December 2002
Skills
Lotus Notes, Active Directory, Call Center, Applicant Tracking..., Telemarketing, Team Leadership, Customer Service, Telecommunications, Salesforce.com, Security, Troubleshooting, Technical Recruiting, Customer Retention, Relationship Management, Microsoft Excel, Team Building, Call Centers, Process Improvement, Vendor Management, Networking, Technical Support, Training, Access, VMware, SharePoint
Education
University of Indianapolis 2015 — 2018
Master of Science (MSc), Human Biology
Metropolitan State University of Denver 2012 — 2013
Bachelor of Arts (B.A.) Anthropology, Minor Biology, Physical and Biological Anthropology, GPA 3.89
Community College of Aurora 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Anthropology and Biology, GPA 4.0
T-Mobile January 2014 - Present
TDS Metrocom March 2013 - December 2013
At&t solution provider (Cydcor) November 2009 - February 2013
Journeys March 2009 - October 2009
Concordia University Women's Basketball Team August 2004 - May 2008
Skills
Sales, Coordination, Leadership, Communication, Training, Management, Cold Calling, Sales Management, Customer Service, Interviews, Telecommunications, Business, Recruiting, Business Services, Finance, Customer Satisfaction, Time Management, Asset, Team Management, Networking, Human Resources, Analysis, Sales Force Development, Strategy, Teamwork, Call Centers, Customer Experience, Profit, Customer Retention, Team Leadership, Direct Sales, Management Consulting, Wireless, Pricing, Marketing, Sales Process, Partnerships, Team Building, Business Development, Forecasting, Selling Skills, Employee Training, Selling, Sales Operations, CRM, Order Fulfillment, Retail, Information Systems, Consulting, New Business...
Education
Ashford Unversity 2015 — 2016
Master of Business Administration (MBA)
Concordia University-Ann Arbor 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Garden City High School 2000 — 2004
Not Just Pretty Pictures, LLC May 2015 - Present
San Francisco State University July 2014 - Present
Motif Investing January 2015 - April 2015
Mozilla Corporation December 2012 - January 2015
self employed March 2010 - December 2012
T-Mobile July 2011 - March 2012
Microsoft Game Studios April 2010 - November 2010
self employed July 2002 - March 2010
Monster July 2008 - August 2009
CCAD - Design Group April 2007 - June 2008
Skills
Interaction Design, User Experience Design, User Experience, Information Architecture, User-centered Design, Design Direction, User Interface Design, Agile User-Centered..., Art Direction, Usability Testing, Graphic Design, Wireframes, Illustrator, Flash, InDesign, HTML, Photoshop, Content Strategy, Adobe Photoshop, Adobe Illustrator, Adobe Flash, Adobe inDesign, SPSS, Axure RP, stakeholder interviews, user interviews, observational..., competitive analysis, creating personas, building scenarios, feature set development, flow diagrams, site maps, storyboards, schematics, functional..., prototyping, card sorts, heuristic usability..., HTML + CSS, JavaScript, Objective-C, Cocoa Touch, Python, Django, SASS
Education
University of Washington
Master of Science, Human Centered Design and Engineering
Columbus College of Art & Design
Bachelor of Fine Arts, Advertising and Graphic Design
PECO Energy December 2014 - Present
PECO Energy September 2013 - Present
PECO Energy March 2010 - September 2013
T-Mobile July 2008 - March 2010
Simply Wireless July 2008 - March 2009
Aeropostale June 2006 - July 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Spanish, Drawing, Painting, Leadership, Training, Public Speaking, Sales, Social Media, Human Resources, Access, Management, Research
Education
Temple University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Finance, General
Community College of Philadelphia 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Philadelphia High School for Girls 2004 — 2008
High School Diploma, General Studies, 3.95
Epitome Networks April 2015 - Present
Longent 2011 - April 2015
Longent February 2011 - April 2014
T-Mobile September 1998 - February 2011
Skills
RF Engineering, RF, Agilent, CDMA, GSM, UMTS, RF Planning, Actix, LTE, MapInfo, WCDMA, 3G, Microwave, HSDPA, TEMS, TEMS Investigation, Antennas, HSPA, Edge, EVDO
Education
Community College of the Air Force
Associate of Science (A.S.), Industrial Electronics Technology/Technician
NC A&T
Bachelor's degree, Industrial Electronics Technology/Technician
BlueStream Professional Services July 2015 - October 2015
TrueNet Communications August 2014 - November 2014
Ericsson January 2011 - April 2014
TEK Systems March 2009 - December 2010
Wireless Precision LLC. January 2003 - January 2009
Mpower Communications Inc. May 2000 - January 2002
T-Mobile July 1996 - May 2000
Cellular One June 1992 - April 1996
United States Air Force November 1983 - January 1992
Skills
Ericsson GSM UMTS LTE..., GSM, UMTS, LTE, CDMA, WCDMA, BSS, VoIP, IP, ATM networks, Transmission, Ethernet, Integration, Testing, Troubleshooting, Decommissioning, Harvesting, Rollout, Cabling, System Deployment, Network Engineering, Software Project..., Software Installation, Software Documentation, Project Management, Budget and cost..., Resource Management, Vendor Management, Managed Services, Customer Engagement, Conflict Resolution, Service Delivery, Closeout Packages, CAMS, Site Handler, Insite, Clarity, CASPR, QTRACK, GRANITE, RFP, RFQ, Purchase Orders, BOM management, SOW, MOP, BMC Remedy Ticketing..., Microsoft Office Suite, PMBOK, Agile Methodologies
Education
Ericsson Technical Education Center 1992 — 2011
Certificate, TDMA, GSM, UMTS and LTE switching and RBS Courses, 4.0
Community College of the US Air Force 1983 — 1992
Technical, Telecommunications Technology/Technician, 3.5
Nathan Bedford Forest Senior High School 1978 — 1981
High School Diploma, Acadedmics, 3.0
T-Mobile June 2006 - Present
Wireless Solutions January 2004 - March 2006
Skills
Unity3D, Autodesk Software, Toon Boom, Steam, Adobe Creative Suite, Notepad++, Premiere, Photoshop, Microsoft Office, Flash Animation, Environment Art, Web Design, 3D modeling software, Concept Development, Team Leadership, Game Development, Game Design, Sales Operations, Sales Management, Customer Service, Technical Support, Sales Leadership..., Art, Video Game Production, Game Design Documents, Video Games, Leadership, Management, Mobile Games, Training, Video Editing
Education
New England Institute of Technology 2012 — 2013
Associate of Science (A.S.), Video Game Design Technology, GPA 3.66
Community College of Rhode Island 2008 — 2010
Associate's Degree, Business/Commerce, General
Samsung Telecommunications America January 2013 - Present
Minnesota Renewable Energy Society January 2012 - October 2013
Mosaic/Samsung September 2012 - January 2013
T-Mobile October 2010 - October 2012
T-Mobile July 2003 - September 2010
Concordia University, St. Paul August 2007 - June 2010
Lacey Presbyterian Church September 2000 - June 2003
Graybow Communications Group August 1999 - August 2000
Skills
Strategy, Renewable Energy, Project Management, Sales Management, Strategic Planning, Product Development, Marketing Strategy, Sustainability, Solar Energy, Energy, Non-profits, Business Development, B2B, Management, Marketing, Mobile Devices, Nonprofits, Sales, Leadership, Team Building
Education
Concordia University-St. Paul 2007 — 2010
MBA, Renewable Energy, Strategic Leadership
Crown College 1996 — 1999
BA, Biblical and Theological Studies
T-Mobile September 2013 - Present
Sprint May 2004 - May 2013
Enhanced Wireless June 2007 - June 2008
Ohio Air National Guard August 2000 - August 2006
Circuit City February 2003 - May 2004
Skills
Management, Sales Management, Salesforce.com, Merchandising, Retail, Wireless, Broadband, Microsoft Office, Employee Training, Customer Service, Interviews, Knowledge Management, Networking, Organization, Retail Sales, Motivation, Auditing, Operational Excellence, Quota Achievement, Android, iOS, Windows, Mobile Devices, Mobile Communications, Mobile Technology, Mobile Internet, 4G, LTE, Payroll, Schedules, Hiring Employees, Customer Experience, Telecommunications, Mobile Telephony, Wireless Broadband, M2M, Hiring
Education
Community College of the Air Force 2001 — 2001
Certificate of completion, Electrical, Electronics and Communications Engineering
Northeastern High School 1992 — 1995
Diploma, College Prep
T-Mobile June 2000 - May 2001
Skills
I am into TSS for NTW,..., GSM, Leadership, Telecommunications, Management
Education
Columbia University in the City of New York 1990 — 1994
Bachelor of Science (B.Sc.), Telecommunications Engineering, 1ST
T-Mobile March 2014 - Present
T-Mobile December 2012 - March 2014
Potbelly Sandwich Works December 2011 - December 2012
Nellis AFB November 2009 - October 2011
L-3 STRATIS February 2010 - July 2011
U.S. Air Force Active Duty March 2007 - October 2009
U.S. Air Force Active Duty December 2008 - June 2009
U.S. Air Force Active Duty April 2005 - March 2007
U.S. Air Force Active Duty June 2006 - December 2006
Skills
Intelligence, Security Clearance, Military, Military Operations, Force Protection, Top Secret, Weapons, Air Force, Counterintelligence, Special Operations, Tactics, HUMINT, CIDNE, Training, Leadership, Analysis, Security
Education
American Military University 2008 — 2013
Bachelor of Arts (BA), Intelligence Analysis
Community College of the Air Force 2006 — 2008
Associate's degree, Communications Applications Technology
Nalley Automotive Group October 2013 - Present
T-Mobile July 2004 - August 2011
Skills
Mobile Devices, Wireless, Sales, Telecommunications, Customer Retention, Customer Experience, Direct Sales, Customer Satisfaction, Sales Operations, Salesforce.com, Account Management, Sales Management, Team Leadership, B2B, Solution Selling, Marketing, Sales Process, Retail, Management, Customer Service, Training, Call Centers, Leadership, Cold Calling, Team Building, Negotiation, Sales Presentations, Store Management, Coaching, Product Marketing
Education
Columbus State University 2004 — 2008
Southern Union State Community College
Theatre Performance
Compassion and Choices January 2015 - Present
Bear Basics February 2015 - May 2015
Greenpeace February 2015 - April 2015
T-Mobile November 2010 - October 2014
RadioShack August 2011 - January 2012
Green & Rowe Associates March 2010 - November 2010
National Infantry Museum September 2009 - February 2010
Brantley Security Services May 2007 - May 2007
Food Kitchen September 2006 - February 2007
Skills
Customer Service, Retail, Word, PowerPoint, Photography, Coaching, Social Media, Event Planning, Team Building, Mentoring, Sports, Team Leadership, Sales, Time Management, Leadership, Public Speaking, Social Networking, Teamwork, Training, Visual Merchandising, Social Media Marketing, Communication, Event Management, Marketing, Inventory Management, Microsoft Office, Retail Sales, CRM, Fundraising, Merchandising, Advertising, Loss Prevention, Facebook, Marketing Strategy, Recruiting, Store Management, Customer Satisfaction, Nonprofits, Inventory Control, Management, Strategic Planning, Project Management, Computer Proficiency, Customer Experience, Store Operations, Entrepreneurship, Cold Calling, Leadership Development, Data Entry, Cashiering
Education
Columbus State University 2008 — 2010
Bachelor’s Degree, Criminal Justice and Corrections
Columbus State Community College 2008 — 2009
Associate's degree, Criminal Justice and Corrections
Columbus State Community College
Columbus State University
Columbus State University
Ft.Knox/John Hardin High Schools
John Hardin High School
Freelance August 2010 - Present
Supanova Ent. March 2013 - August 2014
Office Team/LED Trail April 2014 - July 2014
T-Mobile August 2009 - August 2010
Hertz Rent a Car May 2008 - October 2009
Business Education Compact August 2008 - August 2009
Benson Polytechnic High School February 2002 - May 2009
Benson Polytechnic High School February 2008 - June 2008
Benson Polytechnic High School October 2004 - January 2006
Skills
Photoshop, Graphic Design, Web Design, InDesign, Photography, Video Production, Microsoft Office, Customer Service, Recruiting, Marketing Strategy, Adobe Creative Suite, Social Media, Editing, Sales, Logo Design, Leadership, Management, Marketing, Social Networking, Public Speaking
Education
Concordia University-Portland 2005 — 2009
BA, Business Administration
Portland Community College
Associates of Applied Science, Multimedia and Video Production, 3.2 out of 4.0
T-Mobile March 2015 - Present
AT&T May 2014 - February 2015
Walgreens January 2013 - July 2014
Finish Line October 2012 - July 2013
Community College of Philadelphia October 2012 - July 2013
Erie Lanes August 2008 - May 2012
Skills
Communication, Bilingual Communications, Bilingual Education, Strategic Planning, Organized, Knowledge of Microsoft..., Great Interpersonal..., Dependable
Education
Temple University 2014 — 2016
Bachelor's degree, Spanish Language and Literature
Community College of Philadelphia 2010 — 2014
Associate's degree, Communication and Media Studies
Hewlett-Packard September 2012 - September 2014
Capital Satellite April 2012 - August 2012
Expedia, Inc. September 2011 - April 2012
T-Mobile August 2008 - May 2011
United States Department of Defense August 2000 - December 2009
MCI Worldcom June 1999 - February 2000
Skills
Solar Energy, Account Management, Customer Service, Sales, Salesforce.com, Solution Selling, Telecommunications, Direct Sales, Customer Satisfaction, Sales Operations, Management, Mobile Devices, Sales Management, Team Leadership, Leadership, Wireless, Call Centers, Sales Process, Customer Retention, Troubleshooting, Customer Experience, Networking, Product Marketing, Continuous Improvement, Business Innovation, Technical Subject Matter, Solar PV, Military Aviation, Solar Power, Renewable Energy Systems, Training, Communication
Education
Western Governors University 2015 — 2017
Master of Science (M.S.), Management & Leadership
Ambassador Energy College 2014 — 2015
Entry Level NABCEP, Renewable Energy
Solar Energy International (SEI) 2014 — 2015
NABCEP Entry-Level Solar Photovoltaic certification training, Renewable Energy, Pass completed
DeVry University 2006 — 2010
B.S. Technical Management, Major- Operations Management, 3.7 graduate Cumluative GPA
Embry-Riddle Aeronautical University-Worldwide 2004 — 2006
BS Professional Aeronautics Embry-Riddle, Aviation technology/ Airframe & Powerplant certification, Pass
Community College of the Air Force 2001 — 2005
USAF Air University: Community College of the Air Force- Aviation Technology, Associate Applied Science
CompuCom February 2014 - Present
T-Mobile February 2000 - July 2013
SunCom Wireless February 2000 - February 2008
Skills
Windows 7, Microsoft Certified..., Troubleshooting, Windows, Active Directory, MCITP, Disaster Recovery, Windows Server, Network Security, Network Administration, BMC Remedy, Telecommunications, System Deployment, System Administration, Servers, VPN, Switches, TCP/IP, MCSA, Routers, Wireless Networking, Network Design, Technical Support, Cisco Technologies, LAN-WAN, DNS, DHCP, Help Desk Support, Remote Desktop, SCCM, CompTIA, Operating Systems, VMware ESX, Firewalls, Blackberry Enterprise..., VMware, VoIP, Software Installation
Education
Saint Leo University
BA, Business & Computer Information Services
Community College of the Air Force
Associates, Aircraft Maintenance Technology
Express Scripts September 2007 - Present
T-Mobile August 2000 - March 2007
UPS August 1998 - September 2000
Skills
Microsoft Office, PKMS, WMS Implementations, SAP, PAC, Customer Service, Microsoft Excel, Training, Access, Analysis, Healthcare, Process Improvement, Software Documentation, Team Leadership, Vendor Management
Education
Strayer University-Pennsylvania 2012 — 2015
none, Accounting
Community College of Philadelphia 1998 — 2009
Associate of Science (A.S.), Chemistry
T-Mobile March 2015 - Present
Skills
Customer Retention, Wireless, Customer Experience, Direct Sales, Telecommunications, Call Centers, Cellular Communications, Cold Calling, Customer Satisfaction, M2M, Management, Mobile Devices, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling
Education
Southern New Hampshire University
Master of Business Administration (MBA), Finance and Financial Management Services
University of Rhode Island
Bachelor of Arts (B.A.), Business Institutions
Community College of Rhode Island
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
SmartRG, Inc. August 2012 - Present
T-Mobile July 2011 - August 2012
Frontier Communications July 2010 - August 2011
Charter Communications-Newport OR March 2010 - September 2010
Sprint September 2009 - March 2010
Embarq May 2007 - July 2009
Eschelon Telecom 2006 - 2007
Qwest Communications 2000 - 2006
Convergent Communications 1998 - 2000
ICG Communications 1999 - 1999
Skills
Telecommunications, Wireless, MPLS, VoIP, Telephony, Unified Communications, Networking, Solution Selling, Account Management, Sales, T1, Customer Satisfaction, New Business Development, Managed Services, Broadband, WAN, Cisco Technologies, DSL, ATM networks, Data Center, Hosted Services, IP, Sales Operations, Lead Generation, Mobile Devices, Internet Services, Computer Network..., Direct Sales, Salesforce.com, Ethernet, Call Centers, Cloud Computing, B2B, Network Engineering, Routers, Metro Ethernet, Strategic Partnerships, Strategy, Co-location, SIP Trunking, SIP, Cross-functional Team..., Leadership, Security, Management, Channel Partners, Sales Engineering, IPTV, Optical Fiber, Sales Process
Education
Community College of Aurora
Pickens Technical College
UnitedHealth Group May 2015 - Present
Target January 2013 - March 2015
Target April 2010 - January 2013
T-Mobile June 2006 - February 2010
T-Mobile March 2006 - May 2006
T-Mobile May 2005 - March 2006
Skills
Microsoft Office, Microsoft Excel, SAS, Microsoft Word, Customer Service, PowerPoint, Management, Sales, Merchandising, Store Management, Team Leadership, Retail
Education
Concordia University-St. Paul 2008 — 2010
MBA, Business
Concordia College 2000 — 2004
BA, International Business & Spanish
Destined Designs April 2014 - Present
T-Mobile January 2013 - March 2014
Sprint January 2007 - November 2011
Killeen ISD August 2006 - January 2007
Aquinas College March 2005 - March 2006
Rancho Resort January 2004 - March 2005
Skills
Management, Customer Service, Customer Retention, Microsoft Office, Program Management, Curriculum Design, Curriculum Development, Curriculum Assessment, Project Management, Teaching English as a..., Cultural Diversity, Instructional Design, Instructor-led Training, Facilitations, Training Delivery, Diversity & Inclusion, Program Evaluation, Program Development, Project Coordination, Higher Education, Adult Education, Elementary Education, Financial Reporting, Adobe Creative Suite, MS Project, Office Administration, Training, Technical Writing, Software Documentation, Data Analysis, Interviews, Teaching, Public Speaking, Leadership, Leadership Development, Nonprofits, Coaching, Event Planning, Team Building, Community Outreach, Team Leadership, Strategic Planning, Budgets
Education
Concordia University-Portland 2012 — 2017
Doctor of Education (Ed.D.), Transformational Leadership, 4.0
Concordia University-Portland 2012 — 2013
Master of Education (MEd), Curriculum and Instruction, English to Speakers of Other Languages, 4.0
Davenport University 1998 — 2001
Bachelor of Applied Science (BASc), Business Administration and Management, General
Ferris State University 1995 — 1997
Associate of Arts and Sciences (AAS), Business/Commerce, General
Leadership Grand Rapids
Lake Norman Chamber of Commerce August 2011 - Present
Ritz Marketing May 2010 - December 2010
BZ Enterprises October 2002 - May 2010
General Dynamics June 2008 - January 2010
T-Mobile November 2006 - May 2008
California Tan April 1998 - September 2002
Costello's Health Distributors 1995 - 1998
Skills
Business Development, Market Analysis, Financial Modeling, Business Analysis, Management, Purchasing, Channel Partners, Forecasting, Executive Management, Leadership, Competitive Analysis, Strategic Planning, Marketing Strategy, Email Marketing, Mergers, Mergers & Acquisitions, Marketing, Strategy, Cross-functional Team..., Advertising, Sales Management, Team Building, Program Management, Sales, CRM, Budgets, Project Planning, Telecommunications, Analysis, Start-ups, Financial Analysis, Business Planning, Human Resources, Business Process, Operations Management, Small Business, Entrepreneurship, Coaching, New Business Development, Negotiation, Customer Service, Account Management, Contract Negotiation, Business Strategy, Process Improvement, Strategic Partnerships, Public Speaking, Leadership Development, Team Leadership
Education
Wake Forest University - Schools of Business 2007 — 2009
MBA, Business Administration and Management
Concordia University Chicago 1989 — 1994
BA, Business & Exercise Science
Griffith 1987 — 1989
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
T-Mobile May 2011 - April 2014
Mirant Energy (Now GenOn) June 2010 - December 2010
Microsoft Corporation October 2004 - September 2009
Constangy, Brooks & Smith, LLP August 1989 - October 2004
Alabama Supreme Court - Justice Sam Beatty 1984 - 1988
Skills
Mediation, Legal Compliance, Litigation, Litigation Management, Legal Writing, Employment Law, Legal Research, Arbitration, Employment..., Civil Litigation, Employment Practices..., EEOC, Employment, EEO Investigations, Employment Law..., Retaliation, Workplace Harassment, Retaliatory Discharge, Management Training..., EEO/AA Compliance, Workplace Relations, Employee Relations, Employee Training, Employment Contracts, Non-compete Agreements, Performance Management, Employee Management, Employee Handbooks, Affirmative Action, OFCCP, Workplace Violence, Negotiation, E-Discovery Consulting, Privacy Law, Licensing, Litigation Support, Discrimination, Trade Secrets, Data Privacy, Legal Advice, Joint Ventures
Education
University of Alabama 1980 — 1983
JD, Law
Columbus State University 1975 — 1979
BA, English
Carver High School
T-Mobile June 2006 - Present
TSYS December 2004 - June 2006
TSYS September 1996 - December 2004
Skills
SQL, PL/SQL, Toad, Microsoft Office, Data Analysis, Business Analysis, Application Support, Managed Services, Telecommunications, Vendor Management, Visio, Requirements Analysis, Integration, Wireless, Disaster Recovery, Testing, Project Management, Team Leadership, Quality Assurance, Business Process
Education
Columbus State University 1998 — 2004
Computer Science
Chattahoochee Valley Community College 1996 — 1998
Pre-Engineering
T-Mobile November 2003 - Present
Education
Columbus State University 1998 — 2001
T-mobile October 2005 - Present
T-Mobile USA 2005 - Present
Cumulus April 2004 - January 2005
Ceridian 2001 - 2004
Tucker Federal Bank 1994 - 2001
Skills
Databases, Telecommunications, SDLC, Business Analysis, Wireless, Oracle, Automation, Customer Service, Critical Thinking, MBA, Training, Requirements Analysis, Leadership, Process Improvement, Vendor Management, SQL, Project Management, Servers, Testing, Integration
Education
Columbus State University 2011 — 2016
M.S., Computer Science
Mercer University - Stetson School of Business and Economics 2002 — 2004
MBA, General
University of Alabama 1988 — 1992
BS, Finance
Verizon Wireless December 2009 - Present
Fortent April 2008 - April 2009
T-Mobile March 2007 - April 2008
Sprint/IT May 1999 - March 2007
Skills
Wireless, Telecommunications, Requirements Analysis, SDLC, Vendor Management, Business Analysis, Unix, Oracle, Troubleshooting
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
MISM, Information Systems
Columbus State University
T-Mobile March 2011 - Present
Ericsson March 2007 - March 2011
Ajilon February 2004 - March 2007
Siemens February 2000 - September 2003
Bulgarian Telecom January 1999 - February 2000
Skills
CCNA, CCNP, Solaris OS, Solaris Volume Manager, Veritas Cluster Server, Veritas Storage..., Veritas Net Backup, ZFS, GPRS, Ericsson OSS
Education
Concordia University 2004 — 2007
MASc., Electrical and Computer Engineering
Technical University Plovdiv 1992 — 1997
MSc., Telecommunications
T-Mobile April 2014 - Present
EdgeConneX August 2013 - December 2013
Samsung Telecommunications America March 2013 - July 2013
Ericsson June 2011 - March 2013
Clearwire February 2010 - March 2013
T-Mobile April 2009 - June 2010
Tower Cloud Inc. January 2008 - September 2008
BIG Wireless October 2007 - January 2008
Earthlink June 2007 - October 2007
FiberTower April 2007 - June 2007
Skills
Microwave, Wireless, LTE, Telecommunications, RF, WiMAX, Cellular Communications, UMTS, Network Design, Ethernet, Troubleshooting, Testing, Wireless Networking, Budgets, Pathloss, WiFi, CDMA, Fiber Optics, Project Management, Construction Management
Education
Saint Leo University 2004 — 2008
CS/MIS
Community College of the Air Force 1996 — 1999
AS, Mechanical and Electrical Technologies
Columbia University in the City of New York January 2015 - Present
Columbia University in the City of New York March 2014 - Present
Columbia University March 2005 - Present
Columbia University October 2004 - April 2005
T-Mobile June 2002 - December 2002
Winstar Communications August 2000 - August 2001
Allied Office Products December 1998 - June 2000
Skills
Corporate Social..., Sustainability, Project Management, Research, Non-profits, Program Management, Strategic Planning, Strategic Partnerships, Sustainability..., Business Development, Green Building, Green Infrastructure, Construction, Nonprofits, Policy, Management, Community Outreach, Grant Writing, Proposal Writing, Project Planning, Fundraising, Program Development, Program Evaluation, Policy Analysis, Public Speaking, Strategy, Sustainable Development, Marketing, Government, International...
Education
Columbia University in the City of New York 2010 — 2012
Master, Sustainability Management
New York University 2006 — 2007
Certificate, Public Relations & Corporate Communications
Hampton University 1992 — 1996
Bachelor of Arts, Political Science
Amazon via H10 Capital March 2013 - Present
Microsoft via Rylem LLC January 2013 - March 2013
Microsoft via (Rylem LLC) August 2011 - December 2012
T-Mobile February 2011 - July 2011
Microsoft August 2009 - October 2010
Washington Mutual August 2008 - January 2009
Microsoft August 2007 - March 2008
U.S. Bank 2001 - 2002
Skills
SQL, Business Analysis, Business Intelligence, Data Warehousing, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, Visio, SSRS, Data Modeling, T-SQL, Business Requirements, Crystal Reports, Databases, Microsoft Excel, VBA, Microsoft Access
Education
Concordia College 1977 — 1981
Bachelor of Arts (B.A.), Business Administration and Management, General
T-Mobile June 2010 - June 2012
WaMu June 2003 - June 2009
JPMorgan Chase (formerly Washington Mutual Bank) June 2003 - June 2009
Washington Mutual 2003 - 2009
Vitesse Semiconductor February 2001 - June 2003
Skills
Outlook, Administrative..., Visio, Travel Arrangements, Employee Relations, Concur, Onboarding, Calendaring, Time Management, Confidentiality, PeopleSoft, Expense Management, SharePoint, Microsoft Office, Office Management, Recruiting, Customer Satisfaction, Human Resources, Management, Leadership, Expenses
Education
Santa Monica College 1991 — 1993
Community College of Allegheny County
Nursing Student
Adcetera February 2014 - Present
T-Mobile July 2013 - November 2013
Microsoft July 2012 - June 2013
Adcetera June 2009 - June 2012
Tangelo March 2008 - May 2009
Astonish Designs March 2007 - February 2008
Skills
Web Design, Web Development, Website Development, Web 2.0, Website Building, Website Creation, Website Updating, Web Applications, Web Services, Web Project Management, Graphic Design, User Interface Design, User Experience, Wordpress, jQuery, jQuery UI, Adobe Creative Suite, Email Marketing, WordPress, Interaction Design, Creative Direction, Layout, HTML, Dreamweaver, Illustrator, Typography, Logo Design, HTML 5, CMS, Art Direction, Branding & Identity, Graphics, Front-end
Education
Columbus College of Art & Design 1991 — 1993
Sears Holdings Corporation July 2011 - Present
T-Mobile March 2009 - July 2011
Circuit City August 2007 - February 2009
Freedom Wireless, Inc. September 2002 - July 2007
Comtel Wireless February 1998 - September 2002
Skills
Retail Sales, Store Management, Merchandising, Retail, Loss Prevention, Customer Satisfaction, Visual Merchandising, Sales Operations, Sales Management, Sales, Customer Experience, Employee Training, Sales Process, Customer Retention, Income Statement, P, Profit
Education
Community College of Allegheny County 1978 — 1980
Associate of Arts and Sciences (AAS), Business/Retailing
Plante Consulting, Inc. May 1996 - Present
Verizon Wireless June 2008 - Present
Concordia University, St. Paul January 2002 - February 2009
AT&T Wireless 1998 - 2004
T-Mobile 2000 - 2003
Qwest Wireless 1995 - 2000
CB Commercial Telecom 1996 - 1999
Skills
Zoning, Telecommunications, Wireless, Negotiation, Real Estate, Planning, Construction, Mergers, Problem Solving, Leases, Contract Negotiations, Wireless Networking, Permitting, Land Acquisition, Construction Management, Contract Negotiation, Microwave, Program Management, 4G, Project Planning, Contract Management, Mergers & Acquisitions, Project Management, Cellular Communications, Vendor Management, Optical Fiber, LTE, RF, WiMAX, Fiber Optics
Education
Concordia University-St. Paul 1999 — 2001
MBA, Buisiness Management
University of Wisconsin-River Falls 1990 — 1994
BS, Psychology and Communications
Cretin Derham Hall
Expedia, Inc. January 2013 - Present
Bank of America June 2012 - January 2013
T-Mobile March 2011 - June 2012
Serials Solutions September 2010 - February 2011
Premera Blue Cross August 2010 - September 2010
Microsoft March 2010 - August 2010
JPMorgan Chase September 2008 - November 2009
Washington Mutual, Inc. August 2005 - September 2008
Nordstrom October 1999 - August 2005
SolutionsIQ December 1996 - December 1999
Skills
Disaster Recovery, Databases, Troubleshooting, Replication, Clustering, Data Migration, SQL Server, SQL, Database Administration, SSIS, Visio, Data Modeling, Windows, Database Design, Windows Server 2003, SQL Tuning, T-SQL, SDLC, ETL, Windows Server, High Availability, VBScript, Integration, Visual Basic
Education
University of Maryland University College 1995 — 2010
Bachelor of Science, Information Systems Management (IFSM)
University of Maryland University College 1989 — 1999
Associate in Arts, Computer Studies
Community College of the Air Force 1983 — 1992
Associate in Applied Science, Aerospace Ground Equipment Technology
T-Mobile September 2013 - Present
Metro PCS September 2010 - August 2013
Pocket Communications April 2009 - November 2010
Sprint Nextel July 2000 - April 2009
Sprint July 1999 - July 2000
DigiPH PCS August 1997 - July 1999
Skills
Wireless, Telecommunications, Cross-functional Team..., Vendor Management, Mobile Devices, LTE, Cellular Communications, Business Development, Operations Management, VoIP, CDMA, Wireless Networking, Program Management, 4G, Network Design, GSM, UMTS, System Deployment, Management, Project Management, Contract Negotiation, Customer Satisfaction, Team Leadership, Project Planning, Start-ups, IP, Product Management
Education
University of South Florida 2001 — 2004
BS, Management
Community College of the Air Force 1996 — 1996
AA, Electronics Sytstems Technology
Microwave Vision Group (SATIMO, ORBIT/FR, AEMI & REMC) July 2013 - June 2014
T-Mobile June 2011 - May 2012
T-Mobile May 2010 - June 2011
Verizon Wireless November 2009 - May 2010
USAF December 2006 - May 2009
Skills
Telecommunications, T1, Switches, GSM, IP, Integration, Troubleshooting, RF, Testing, Cellular Communications, Networking, LAN-WAN, Computer Network..., 3G, UMTS, Antennas, 4G, 2G, Microwave, CDMA, HSPA, RF Engineering, Telecommunications..., Wireless Networking, SQL, T3, Spectrum Analyzer, Midas, HSDPA, Construction, RF design, RF systems, Power Distribution, Unix Shell Scripting, Ericsson, Nortel, Drive Test, Routers, Antenna Measurements, CE marking, R&D, Strategy Implementation, Microsoft Project, Project Coordination, Wireless, Management, Ethernet, TCP/IP, Leadership, SharePoint
Education
Springhouse Education & Consulting Services 2014 — 2014
Project Management for Professionals, Project Management
Strayer University 2009 — 2017
Bachelors of Science Degree, Information Systems Management - IT Project Management
Community College of the Air Force 2007 — 2009
Associate's degree, 4VHP Electronic Systems Technology
CenturyLink November 2013 - Present
GCS Properties, LLC 2004 - Present
Verizon Wireless September 2011 - November 2013
Verizon Wireless February 2010 - September 2011
Verizon Wireless July 2009 - February 2010
Verizon Wireless June 2008 - September 2009
T-Mobile 2006 - June 2008
Coldwell Banker Burnet 2004 - 2006
Skills
Solution Selling, Direct Sales, Account Management, Customer Retention, Sales Management, Strategic Planning, Peer Mentoring, Contract Negotiation, New Business Development, Strategic Partnerships, Project Management, Sales Operations, Selling, Sales Process, Strategy, Marketing, Lead Generation, B2B, CRM, Sales, Cold Calling, Cloud Computing, Wireless, Management
Education
Concordia University-St. Paul 2009 — 2011
BA, Business Management, Business
Minnesota School of Business 2007 — 2009
Bachelor of Arts (B.A.), Business
JHCallahan and Associates October 2012 - Present
PRC Funding July 2012 - December 2012
T-Mobile October 2009 - June 2012
Credo August 2002 - April 2008
Skills
New Business Development, Mortgage Lending, Sales Management, Refinance, Loan Origination, B2B, FHA, Strategic Planning, Account Management, Team Leadership, Sales Operations, Small Business, Customer Service, Loans, Team Building, Cold Calling, Selling Skills, Customer Retention, First Time Home Buyers, Training, Leadership, Real Estate Transactions, Selling, Real Estate, Finance, Banking, Investment Properties, Time Management, Foreclosures, Reverse Mortgages, Referrals, Investors, Sales
Education
Luther Seminary, St Paul, MN 1974 — 1978
Masters of Divinity, Theology
Concordia College 1968 — 1974
BA, Speech
Concordia College 1968 — 1974
BA, Hospital Administration
T-Mobile September 2012 - Present
T-Mobile March 2010 - September 2012
T-Mobile November 2005 - February 2010
T-Mobile/VoiceStream October 1998 - December 2005
Sony Electronics 1988 - 1998
Education
Community College of the Air Force 1988 — 1994
AA, Electronics
Mesa Community College 1988 — 1994
T-Mobile March 2013 - Present
Loyal Source August 2012 - February 2013
T-Mobile 2012 - 2012
Le Cordon Bleu College of Culinary Arts, Orlando, FL February 2011 - December 2011
Sprint Nextel November 2007 - November 2010
US Air Force Reserve February 1999 - August 2003
United States Air Force August 1996 - February 1999
Skills
Salesforce.com, inside sales, Bilingual, microsoft suite, Social Networking, Marketing Communications, Proposal Writing, Collaboration, Cold Calling, Sales Prospecting, Microsoft Office
Education
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Business Management
Valencia Community College 2000 — 2003
Associate of Arts (A.A.), General Studies
Community College of the Air Force 1996 — 1999
Associate of Science (A.S.), Avionics Maintenance Technology/Technician
Hopewell High School 1989 — 1993
High School, General Studies
Litmos by CallidusCloud August 2013 - Present
Verizon Wireless December 2012 - July 2013
Verizon Wireless October 2011 - December 2012
Verizon Wireless September 2008 - October 2011
T-Mobile December 2006 - September 2007
RadioShack - Formerly SC Kiosks and Wireless Retail December 2002 - November 2006
Skills
Sales Operations, Solution Selling, Sales, Cold Calling, SaaS, Wireless, Customer Service, New Business Development, Leadership, Marketing, Training, Communication, Marketing Communications, Customer Experience, Business Strategy, Networking, Direct Sales, Customer Retention, B2B, Management, Business Analysis, Lead Generation, Cloud Computing, NetSuite, Marketing Automation, Marketing Analytics, Mobile Learning, M2M, Learning Management..., Training Delivery, Wireless Broadband, LTE, Salesforce.com
Education
Concordia University-St. Paul 2009 — 2010
BA, Marketing
Normandale Community College 2006 — 2008
Associate of Arts (AA)
Davison January 2012 - Present
Colonial Life April 2010 - January 2012
Cricket Communications October 2006 - April 2010
Cricket Communications May 2006 - October 2006
Cricket Communications February 2003 - May 2006
WorldCom Wireless October 2001 - June 2002
T-Mobile November 1998 - October 2001
Skills
Retail, Inventory Management, Customer Retention, Wireless, Sales
Education
State of Pennsylvania 2010 — 2010
Community College of Allegheny County 1998 — 2000
Business Management
T-Mobile October 2014 - Present
Sprint Nextel October 2012 - October 2014
Sprint Nextel August 2005 - October 2012
Nordstrom November 2004 - February 2005
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Customer Retention, Customer Satisfaction, Direct Sales, Sales, Sales Operations, Sales Management, Account Management, Customer Experience, Retail, Team Building
Education
Community College of Philadelphia 1999 — 2002
Associate's degree, Paralegal Studies
West Philadelphia High School
High School Diploma, General Studies
AMX August 2014 - Present
Collin County October 2011 - August 2014
EVGA April 2008 - October 2011
T-Mobile June 2009 - December 2009
Skills
Microsoft Office, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Computer Hardware, Video Conferencing, Video Presentation, Live Sound, Surround Sound, A/V Installation, A/V systems, A/V design, Audio/Video Control..., Satcom, AV, Extron, Tandberg, Software Installation, Troubleshooting, SATCOM, VTC, Hardware, Windows 7, Networking, Windows Server, AMX, XP, Codian, Computer Repair, OS X, Technical Support, Customer Service, Servers, Hard Drives, Printers, VoIP, Consumer Electronics, Hardware Support, DHCP, Laptops, Windows XP
Education
Wayland Baptist University 2010 — 2010
Bachelor of Applied Science (B.A.Sc.), Electronic Systems Technology, 3.97
Community College of the Air Force 1999 — 2005
Associate of Arts and Sciences (AAS), Electronics Systems Technology
Walmart August 2014 - Present
self employed June 2013 - July 2015
T-Mobile May 2008 - June 2013
Polo Ralph Lauren September 2003 - May 2008
Skills
Wireless, Retail, Telecommunications, Direct Sales, Customer Retention, Customer Experience, Sales Operations, Mobile Devices, Cellular Communications, Solution Selling, Sales Management, Customer Satisfaction, Account Management, Sales, Call Centers, Sales Process, LTE, Cold Calling, Customer Service, Managed Services, Retail Sales, Merchandising, Team Building
Education
Valdosta State University 1993 — 1996
Community College of the Air Force 1990 — 1991
Aircraft Maintenance Scheduling Specialist
Lu's sandwiches July 2011 - Present
US Bank June 2011 - August 2011
Scottrade inc January 2008 - January 2008
T-Mobile May 2007 - September 2007
EDINBROOK REALTY May 2007 - September 2007
Education
Concordia University-St. Paul 2008 — 2011
Bachelor of Business Administration, Finance
North Hennepin Community College
Associated of Art
New England Ambulance April 2013 - Present
Volunteer Firefighter July 2011 - Present
T-Mobile November 2009 - Present
Skills
Quotas, Wireless, Telecommunications, Cellular Communications, Retail Sales, Direct Sales, Customer Experience, M2M, Customer Retention, Customer Satisfaction, Mobile Communications, Sales, Call Center, Mobile Devices, Customer Service, Retail, Sales Management, Cold Calling, Sales Operations, Account Management
Education
Lincoln High School 1996 — 2001
High School Diploma, General Studies
Community College of Rhode Island
T-Mobile August 2001 - Present
CONNECTICUT AIR NATIONAL GUARD December 1998 - Present
Education
Community College of the Air Force
ASSOCIATE OF APPLIED SCIENCE, ELECTRONIC SYSTEMS TECHNOLOGY
T-Mobile sales development representativeT-Mobile2007 - 2011
T-Mobile 2007 - 2011
Education
University of Rhode Island 2000 — 2005
BA, Business
Community College of Rhode Island 1995 — 1997
AA, general studies
Hertz Corporation May 2010 - July 2011
United States- Census Bureau April 2010 - June 2010
T-Mobile June 2008 - January 2009
Rite Aid April 2004 - January 2006
Skills
•Microsoft Office..., SAP R/3, SPSS
Education
Pennsylvania State University 2006 — 2009
Bachelor of Science, Management
Community College of Philadelphia 2003 — 2005
Associate of Arts (A.A.), Business
T-Mobile November 2006 - May 2012
Education
Concorde Career Institute-Arlington 2012 — 2012
Medical Office Administration, Medical Office Assistant/Specialist
United States Air Force October 2010 - Present
United States Air Force May 2011 - November 2011
T-Mobile 2005 - 2011
National Electronics August 2006 - May 2007
National Electronics September 2005 - August 2006
Education
Community College of the Air Force 2011 — 2011
Associates of applied science, Radio Frequency Transmission Systems
Fort Hays State University 2004 — 2006
Associates Degree, Internet Networking and Telecommunications
Paychex April 2014 - Present
Aetna August 2013 - April 2014
Comcast September 2012 - August 2013
T-Mobile July 2009 - September 2012
Police and Fire Federal Credit Union December 2008 - July 2009
Nordstrom July 2007 - December 2008
Skills
Social Media Skills, Promotions, Front-Office..., Professional..., Customer Service, Computer Savvy, Report Preparation, Courses Taken in Adv...., Marketing & Sales, Courses Taken in Adv...., Courses Taken in..., Sales, Customer Service, Training, Lead Generation, Sales Operations
Education
Temple University 2009 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Community College of Philadelphia 2007 — 2009
Associate of Arts (A.A.), Communication and Media Studies
Philadelphia University 2005 — 2006
Fashion/Apparel Design
T-Mobile August 2005 - Present
Skills
Fluent in Spanish, World Class Customer..., Complaint Handling
Education
Community College of Denver 2010 — 2013
Associate of Arts and Sciences (AAS), Paralegal
Kaplan Professional School 2003 — 2003
Real Estate License, Real Estate
Parkview Community Hospital September 2011 - Present
T-Mobile March 2006 - October 2008
Skills
Leadership
Education
West Coast University-Ontario 2009 — 2011
Associate's degree, Registered Nursing/Registered Nurse
Concorde Career College-Garden Grove 2008 — 2009
Licensed Practical/Vocational Nurse Training
Value Place March 2011 - Present
Value Place March 2011 - Present
K- Mart May 2009 - January 2011
T-Mobile July 2008 - April 2009
Fourth Quarter Transportation August 2005 - May 2008
Target July 2004 - August 2005
Education
Columbus State University
Criminal Justice
Cuyahoga Community College
Criminal Justice
Mansfield Senior High
High school Diploma
Nissan North New/Used Car Sales and Leasing ConsultantNissan NorthMarch 2013 - September 2014
T-Mobile September 2010 - March 2013
GreenGuard First Aid and Safety February 2007 - September 2010
Dennis Hyundai of Dublin 2001 - 2005
Dennis Hyundai of Dublin 2001 - 2005
Skills
Mortgage Lending, Automotive Sales, Title Insurance, Automotive Sales..., Title Clearing, Mobile Devices, Telecommunications
Education
Reynoldsburg High School 1988 — 1991
High School, Required
Columbus State Community College
Associate's Degree, Information Technology, 3.67
Grapevine Visual Concepts October 2012 - Present
Fox Chase Cancer Center January 2009 - March 2012
T-Mobile February 2007 - December 2008
Bags and Bows Shipping April 2005 - September 2007
Skills
Account Management, Sales, Marketing, Customer Service, Lead Generation, New Business Development, Sales Management, Microsoft Office, B2B, Trade Shows
Education
Lincolen Technical Institute 2010 — 2012
Computers, Computer Systems Networking and Telecommunications
Community College of Philadelphia 2001 — 2003
Business, Management, Marketing, and Related Support Services
T-Mobile December 2012 - Present
Verizon Wireless February 2012 - December 2012
Skills
Customer Service, Customer Satisfaction, Customer Experience, Sales, People Skills, Friendly Personality, Quotas, High Performance Teams, Competitive Analysis, Sports, Sports Writing, Basketball, Football, Baseball, Customer Retention
Education
Concordia University-St. Paul 2013 — 2014
Bachelor's degree, Mass Communication/Media Studies, Journalism, Financing
Inver Hills Community College 2009 — 2012
Associate of Arts (AA)
Information Technology Engineering Corporation (ITEC) May 2014 - Present
United States Air Force May 2012 - Present
Colorado Secretary of State April 2009 - April 2012
T-Mobile October 2006 - September 2010
Skills
Satellite Operator, Customer Service, Business Analysis, Typing, Team Leadership
Education
Front Range Community College 2015 — 2016
Project Management
University of Colorado Colorado Springs 2013 — 2015
Bachelor of Engineering (BEng), Computer Science
Community College of Aurora 2001 — 2003
Associate of Arts (AA), General Studies
Alpine School District February 2014 - Present
Miss Tina's Daycare January 2013 - February 2014
T-Mobile September 2005 - December 2012
Skills
Customer Satisfaction, Customer Service, Sales, Retail Sales, Retail, Customer Retention, Coaching, Customer Experience, Training, Team Building, Sales Management, Leadership, Cold Calling, Team Leadership, Store Management, Account Management, Management, Direct Sales, Wireless, Recruiting
Education
Western Governors University 2014 — 2019
Bachelor of Arts (B.A.), Special Education and Teaching
Community College of Aurora 2001 — 2002
Rangeview High School 1998 — 2001
T-Mobile 2000 - 2012
AT&T 1993 - 1999
Comcast 1991 - 1993
Motorola Solutions 1989 - 1991
Education
Community College of the Air Force
Electrical, Electronic and Communications Engineering Technology/Technician
York County School of Technology
Electrical/Electronics Maintenance and Repair Technology
Advantage Sales & Marketing June 2014 - Present
MetroPCS June 2012 - June 2014
T-Mobile June 2007 - June 2010
Skills
Talent Acquisition, Sales Management, Relationship Building, Recruiting, Sales, Time Management, Team Management, Teamwork, Employee Training, Team Building, Quality Assurance, Human Resources
Education
Southern New Hampshire University 2015 — 2017
Sociology
Community College of Rhode Island 2010 — 2012
Business, Management, Marketing, and Related Support Services