T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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T-Mobile Employees
Group Health May 2015 - Present
T-Mobile May 2012 - April 2015
Washington State Employment Security Department 2009 - 2012
Washington State Department of Corrections July 2007 - July 2009
U.S. Department of Defense March 2005 - July 2007
Newtec LLC May 2004 - March 2005
Department of the Navy July 1993 - July 2003
Skills
FISMA, Vulnerability Assessment, Information Security..., Penetration Testing, Security Awareness, Security Policy, Security Audits, Vulnerability Management, PCI DSS, Risk Assessment, Security Architecture..., Incident Response, Governance, Computer Security, Network Security, Information Technology, Disaster Recovery, Data Security, Security Management, Application Security, Intrusion Detection, ISO 27001, CISA, Information Security, Security, IT Audit, Risk Management, Information Assurance, IT Strategy, Network Administration, Enterprise Architecture, Nessus, Business Continuity, CISSP, Web Application Security, Encryption, Security Policy..., NIST, CEH, IPS, Identity Management, Integration, IDS, IT Service Management, Servers, PKI, Computer Forensics, CISM, Firewalls, Vulnerability Scanning
Education
Capella University 2009 — 2014
Doctorate (PhD) in Information Technology, Specialization in Information Assurance and Security, 4.0
Information Systems Audit and Control Association 2010 — 2010
CRISC, Risk and Information Systems Control
University of Washington 2009 — 2010
Certification, Computer Forensics Certification
Information Systems Audit and Control Association 2009 — 2009
Certification, Certified Information Security Manager (CISM)
Information Systems Security Certification Consortium, Inc., (ISC)²® 2009 — 2009
Certification, Certified Secure Software Lifecycle Professional (CSSLP)
EC-Council 2008 — 2008
Certification, Certified Ethical Hacker (CEH)
Information Systems Security Certification Consortium, Inc., (ISC)²® 2007 — 2008
Certification, Certified Information Systems Security Professional (CISSP)
Capitol College 2004 — 2007
Masters of Science, IT Systems Management
The Traning Camp 2004 — 2004
Certification, Cisco Certified Network Associate (CCNA®)
Columbia College 2001 — 2004
Bachelors of Science, Computer Information Systems
T-Mobile 2014 - Present
The Home Depot July 2012 - March 2015
Sterling Bank February 2012 - January 2013
The Home Depot January 2011 - January 2012
The Home Depot 2009 - January 2011
The Home Depot 2008 - 2009
Farmers Insurance Co October 2007 - August 2008
JC Penney Co November 2004 - August 2006
Mervyn's February 2004 - August 2004
Skills
Customer Service, Outlook, PowerPoint, Word, Microsoft Office, 10 Key, Business Management, Excel, Sales, Troubleshooting
Education
Capella University 2009 — 2014
Business Administration, Management and Leadership, Senior
University of Oregon 2004 — 2006
Rent-A-Center October 2013 - Present
TXU Energy March 2012 - October 2013
TXU August 2010 - March 2012
T-Mobile November 2003 - June 2010
Various Consulting Companies November 1999 - October 2003
McLeod USA 2000 - 2001
Caprock 1999 - 2000
Alcatel-Lucent June 1997 - October 1998
Skills
Enterprise Architecture, Business Intelligence, Data Warehousing, Solution Architecture, IT Strategy, SDLC, TOGAF, Business Analysis, SOA, Integration, Master Data Management, Requirements Analysis, Business Objects, EAI, Data Modeling, Program Management, ITIL, Vendor Management, ETL, Data Warehouse..., IT Management, Business Architecture, Data Migration, Big Data, Telecommunications, System Architecture, Data Integration, Enterprise Software, Architecture, Strategy, Business Process, Management Consulting, Requirements Gathering, Business Process Design, Governance, Agile Project Management, Architectures
Education
University of North Carolina at Chapel Hill 1993 — 1997
Bachelor's degree, Political Science and Government
Carnegie Mellon University 2004 — 2005
Enterprise Architecture - ISRI
T-Mobile August 2015 - Present
Mixpo October 2014 - July 2015
Microsoft July 2014 - October 2014
Bellevue Club April 2011 - June 2014
Northshore School District November 2013 - April 2014
Cost Less LED Lighting September 2010 - March 2011
Skills
Customer Service, Marketing, Leadership, PowerPoint, Microsoft Office, Public Speaking, Sales, Microsoft Excel, Editing, Social Media, Final Cut Pro, Facebook, Hotels, Social Networking, Social Media Marketing, Microsoft Word, Event Planning, iMovie, Pro Tools, Blogging, Hospitality, Advertising, Sports, Team Management, Client Services, Front Office, Youth Participation, Volunteer Recruiting, Events Coordination, Project Management, Management, Strategy, Time Management, Communication, Online Advertising, Account Management, Team Leadership, Interpersonal...
Education
University of Washington 2011 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
University of Washington 2011 — 2013
Minor, Human Rights
Cascadia Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Woodinville High 2002 — 2006
High School Diploma
AT&T June 2014 - Present
AT&T April 2013 - June 2014
T-Mobile March 2013 - April 2013
T-Mobile April 2010 - April 2013
T-Mobile USA April 2008 - April 2010
T-Mobile, USA October 2005 - April 2008
T-Mobile USA November 1999 - October 2005
Skills
RF, UMTS, GSM, Optimization, Drive Test, Wireless, RF design, Telecommunications, Network Design, RF Engineering, Troubleshooting, WCDMA, 4G, BSS, Emergency Services, Integration, LTE, Leadership, NSN, Network Performance, Public Speaking, RAN, Testing, Training, Wireless Networking
Education
Cardinal Stritch University 2006 — 2007
MS, Management
Milwaukee School of Engineering 1995 — 1999
BS, Electrical Engineering
PowerPlay Mobile March 2015 - Present
Hilton Worldwide May 2012 - May 2015
T-Mobile August 2005 - February 2011
Skills
Customer Satisfaction, Microsoft Office, Social Media, Sales, PowerPoint, Customer Service, Direct Sales, Customer Experience, Team Leadership, Microsoft Excel, Marketing, Management, Leadership, Recruiting, Training, Event Planning, Social Networking, Team Building, Employee Relations, Event Management, Social Media Marketing, Outlook
Education
University of North Carolina at Wilmington 2013 — 2015
Bachelors of Science, Business, Management, Marketing, and Related Support Services, 3.3
Cape Fear Community College 2010 — 2012
Associate's degree, Pre-Business
T-Mobile December 2012 - Present
Richmond Furniture Outlet May 2013 - September 2013
Lease Zone September 2011 - December 2012
Colorama/ Easy Way January 2006 - September 2011
Skills
Dale Carnegie Sales..., Forecasting, Training, Program Management, Sales, Retail, Budgets, Analysis, New Business Development, Coaching, Customer Service, Employee Training, Management, Sales Management, Team Building, Customer Satisfaction
Education
Sue Bennette College 1995 — 1997
Bachelor of Arts (B.A.), Political Science and Government, 3.5 G.P.A.
Capella University
Bachelor of Business Administration (B.B.A.), Organizational Leadership
T-Mobile June 1999 - Present
Younge & Associates February 1998 - April 1998
SBC/Pacific Bell Mobile Services April 1993 - January 1998
Pacific Bell February 1991 - March 1993
Pacific Bell June 1987 - January 1991
Pacific Bell March 1985 - May 1987
AT&T June 1984 - April 1985
AT&T/Pacific Telephone September 1981 - May 1984
Pacific Telephone June 1980 - August 1981
Endevco July 1976 - May 1980
Skills
LTE, Telecommunications, Video Codec, WiFi, 3GPP, Wireless, GSM, UMTS, Meeting Planning, Network Design, Broadband, Wireless Networking, BSS, HSUPA, Mobile Devices, Networking, WCDMA, Mobile Communications, Mobile Telephony, Network Architecture, RAN, 3G, Cellular Communications, Mobile Technology, SS7, HSDPA, System Architecture, Testing, WiMAX, GPRS, IP, HSPA, RF, California Registered...
Education
Carnegie Mellon University 1990 — 1991
Advanced Technology Innovation Program, Computer Systems Networking and Telecommunications
University of California, Berkeley 1986 — 1989
Graduate Certificate, Telecommunications Engineering, Awarded with Distinction
T-Mobile December 2012 - Present
Vantage Company April 2012 - December 2012
Total Telco Specialists, Inc. January 2007 - October 2011
Total Telco Specialists, Inc. February 2005 - October 2011
Sprint Nextel February 2004 - December 2006
Total Telco Speicialists, Inc. June 2003 - January 2004
Nextel January 2000 - July 2003
All Star Telecom January 1998 - January 2000
Cord Communications, Inc. January 1996 - January 1998
O'Keefe Construction Company June 1987 - December 1996
Skills
Construction, Site Acquisition, 4G, LTE, Wireless, Cellular Communications, Backhaul, CDMA, Microwave, WiMAX, UMTS, Site Development, Project Management, RF, Zoning, Optical Fiber, Telecommunications, GSM, EVDO, 3G, T1, Fiber Optics, RAN, Antennas, 2G, Wireless Broadband, Rollout, WiFi, Broadband, Vendor Management
Education
Cañada College 1992 — 1994
Associates, Kitchen & Bath Design
Comcast Business February 2014 - Present
Wells Fargo May 2013 - February 2014
Bank of America October 2011 - April 2013
Angea Ceazer Ministries September 2010 - August 2012
Target Mobile May 2011 - October 2011
Verizon November 2010 - May 2011
Sprint Nextel August 2008 - November 2010
T-Mobile May 2006 - May 2008
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Sales, Customer Satisfaction, Call Center, Sales Management, Cold Calling, Quotas, Customer Retention, Sales Operations, Customer Service, Sales Process, T1, Customer Experience, Salesforce.com, M2M, Sales Presentations, Building Relationships, Management, Leadership, Selling, Marketing, Social Media Marketing, Strategic Partnerships, Training, Coaching, Marketing Strategy, Microsoft Office, Social Networking, Business Development, Team Leadership, Strategic Planning, New Business Development, CRM, Time Management, Team Building, Negotiation
Education
Capella University 2015 — 2017
Master of Business Administration (MBA), Marketing
University of Memphis 2005 — 2010
Bachelor of Arts (BA), Journalism--Broadcasting
Westwood High 2002 — 2005
High School Diploma, Journalism--Broadcasting
T-Mobile November 2012 - Present
Victoria's Secret December 2010 - August 2012
Victoria's Secret August 2010 - December 2010
Victoria's Secret June 2008 - August 2010
Jeffrey Slocum and Associates June 2006 - August 2007
Skills
Customer Service, Filing, Cash Register, Sales, Training, Visual Merchandising, Merchandising, Retail Sales, File Management, Retail, Store Operations, PowerPoint, Microsoft Excel, Microsoft Word, Driving Results, Data Entry, Outlook, Recruiting, Hiring, Telephone Skills
Education
Spelman College 2007 — 2008
Bachelor's degree, Psychology
Convent of the Visitation School 2003 — 2007
High School Diploma, High school diploma
Capella University
Bachelor of Science in Business, Accounting with CPA Pathway
Cargill November 2013 - Present
Cargill July 2011 - November 2013
Wolters Kluwer May 2009 - July 2011
Verizon Business October 2007 - May 2009
T-Mobile August 2005 - October 2007
Blockbuster September 2004 - August 2005
Sav-A-Trip January 2004 - September 2004
Subway 2002 - January 2004
Mulvane News and Bandwagon 2000 - 2002
Skills
Visio, SharePoint, Quality Center, BMC Remedy, FrontPage, Citrix, MS Project, Live Meeting, Visual Studio, SQL Server Management..., Siebel, QTP, TFS, Microsoft Office, Dreamweaver, XML Spy, Remote Desktop, Rally, MadCap Flare, EnCase, AS400 system, FogBugz, Microsoft SQL Server, Business Analysis, Testing, Test Management, Regression Testing, SDLC, Project Management, Test Planning, Process Improvement, System Testing, Quality Assurance, Software Quality..., Test Cases, WebEx, Lync, OneNote, Information Technology, Requirements Analysis, User Acceptance Testing, Agile Methodologies, Business Process, Databases, Software Documentation, Requirements Gathering, Integration Testing, Troubleshooting, XML, Systems Analysis
Education
Capella University 2007 — 2010
Master of Science (M.S.), Information Technology
Southwestern College 2005 — 2007
Bachelor of Science, Computer Operations Technology and Business Quality Management
Cowley College 2002 — 2004
Associate of Arts, Psychology
SurePayroll January 2015 - Present
T-Mobile June 2010 - January 2015
Glenview Park District May 2007 - August 2011
KAFKO INTERNATIONAL LTD. May 2005 - December 2009
Steve and Barry's August 2007 - August 2008
Skills
Management, Retail, Customer Service, Sales, Telecommunications, Customer Satisfaction, Customer Experience, Time Management, Wireless, Mobile Devices, Sales Process, CRM, Salesforce.com, Leadership, B2B, Account Management, Direct Sales, Solution Selling
Education
Carroll University
Marketing
Oakton Community College
Associate's degree, Marketing
T-Mobile January 2013 - Present
Parsons September 2012 - January 2013
Tempest Telecom Solutions February 2012 - August 2012
Tempest Telecom Solutions December 2010 - January 2012
Tempest Telecom Solutions July 2010 - November 2010
T-Mobile September 2007 - April 2010
T-Mobile November 2004 - August 2007
Parsons October 2003 - November 2004
Parsons July 2001 - September 2003
Ericsson October 1990 - June 2001
Skills
LTE, GSM, CDMA, TDMA, Microwave Engineering, Cross-functional Team..., Strategic Leadership, AMPS, Team-oriented, Strategic Planning, Sales Support Tools, Site Development, Construction Management, Towers, HSPA, Telecommunications, Wireless, UMTS, 4G, Microwave, Mobile Devices, RF, Leadership, 3G, Transmission, WiMAX, RF Engineering, Network Design, Fiber Optics, WiFi, Optical Fiber, WCDMA, GPRS, IP, Ethernet, VoIP, 2G, RAN, Wireless Networking, Broadband, SDH, Computer Network..., Network Optimization, Mobile Communications, EVDO
Education
Capella University 2015 — 2017
Bachelor's degree, Leadership and Management
US Army Corps of Engineers 1985 — 1989
Electrical Engineering, Power Generation/Electrical Engineering
CenturyLink Business February 2014 - Present
T-Mobile November 2006 - February 2014
T-Mobile May 2006 - November 2006
T-Mobile March 1998 - May 2006
Robert Half International September 1997 - April 1998
Skills
Customer Satisfaction, Customer Experience, Telecommunications, Wireless, Customer Retention, Project Management, Sales Process, Professional..., Sales, Training, Leadership, Retail, Forecasting, Recruiting, Marketing, Inventory Management, Merchandising, Customer Service, Direct Sales, Sales Operations, Time Management, Business Analysis, Retail Sales, B2B, Sales Management, Management, Account Management, Solution Selling, Selling, Cross-functional Team...
Education
Capella University 2008 — 2012
Bachelor of Science in Business, Business Administration, Management and Operations, 3.78
Capella University
Master of Business Administration (MBA), Project Management, 3.78 on going GPA
Rasmussen College-Minnesota 2007 — 2008
Associate of Applied Science, Business Management in Sales & Marketing, 4.0
Westlake Software Inc. - Microsoft March 2014 - Present
T-Mobile September 2008 - March 2014
T-Mobile May 2002 - August 2008
Motorola January 1997 - March 2001
NYNEX Mobile Communications (Verizon) January 1990 - December 1996
Skills
Sales Operations, Cross-functional Team..., Wireless, Telecommunications, Mobile Devices, Supply Chain, Vendor Management, Product Management, Management, Customer Experience, Integration, Program Management, Leadership, Outsourcing, Enterprise Software, Operations Management, Training, Strategy, Analysis, Product Development, Go-to-market Strategy, Six Sigma, Marketing, Budgets, Retail, Project Planning, CRM, Customer Satisfaction, Customer Retention, Sales, Process Improvement, Inventory Management, Call Centers, Forecasting, Direct Sales
Education
State University of New York at Buffalo 1996 — 2001
Masters, Manufacturing and Operations Management
State University of New York at Buffalo
Bachelor of Fine Arts (BFA)
Canisius College
Pre-Engineering
T-Mobile 2012 - Present
Microsoft 2005 - 2012
Microsoft 2005 - 2011
Sprint 2000 - 2005
AT&T May 1999 - September 1999
KPMG April 1994 - August 1998
Skills
Mobile Internet, Product Management and..., US & China Experience, Product Development, Digital Marketing, Market Opportunity..., Product Management, Go-to-market Strategy, Mobile Devices, Market Analysis, Pricing Strategy, Business Development, Competitive Analysis, Strategy, Product Marketing
Education
Washington University in St. Louis - Olin Business School 1998 — 2000
MBA, Marketing & Strategy
Capital University of Economics and Business 1990 — 1994
BA, Finance
T-Mobile December 2014 - Present
T-Mobile December 2011 - Present
The Bernstein Law Group, P.C. March 2009 - December 2011
Kirkland & Ellis LLP June 2005 - February 2009
Weil, Gotshal & Manges November 2002 - May 2005
Wilson, Sonsini, Goodrich & Rosati 1999 - 2002
Skills
Patents, Patent Litigation, Intellectual Property, Copyright Law, Trademarks, Corporate Law, Commercial Litigation, Patent Prosecution, Cyberlaw, Litigation, Registered Patent..., Licensing, Appeals, Trade Secrets, Privacy Law, Legal Writing
Education
The George Washington University Law School 1996 — 1999
J.D., Law
Carnegie Mellon University 1987 — 1991
BS, Chemical Engineering, with double major in Engineering and Public Policy
T-Mobile 2012 - Present
Sensiate 2007 - 2012
Microsoft 2007 - 2009
Expedia Inc. 2006 - 2007
J Street Consulting 2002 - 2006
Gateway 1998 - 2000
American Chamber of Commerce in Japan 1997 - 1998
The American School in Japan 1992 - 1997
JWT 1989 - 1992
Skills
Public Relations, Integrated Marketing, Research, Marketing Communications, Start-ups, Mobile, User Experience, Social Media, Digital Marketing, Online Marketing, Social Media Marketing, Product Development, Marketing Strategy, Product Marketing, Writing, Email Marketing, Brand Development, Editing, Strategic Planning, Information Architecture, Content Strategy, Strategic Communications, User Interface Design, Copywriting, Business Strategy, Team Building, Graphic Design, Digital Strategy, Messaging, Mobile Marketing, Photography, Web Design, Advertising, Direct Marketing, Corporate Communications, Software Development, Web Analytics, Digital Media, B2B, B2C, User-centered Design, Creative Strategy, Mobile Applications, Online Advertising, Marketing, Corporate Branding, CRM, Strategy, Management, Strategic Partnerships
Education
Georgetown University 2000 — 2002
MA, Communication, Culture and Technology
Stanford University 1994 — 1996
Publishing & Communications
Carleton College 1982 — 1986
Bachelor of Arts, English Literature
TableSafe June 2014 - Present
TableSafe June 2013 - June 2014
TableSafe December 2012 - May 2013
TableSafe July 2012 - December 2012
T-Mobile August 2010 - June 2012
Nordstrom November 2009 - June 2010
Bank of America June 2009 - October 2009
Washington State Unversity October 2008 - May 2009
Rankin Covers and Customer Upholstery May 2007 - July 2008
Tully's Coffee September 2005 - January 2008
Skills
Management, Highly motivated..., Close Attention to..., Scrum, Team Building, Oral & Written..., Learning Quickly, Organizational..., Product Management, Quality Assurance, Customer Retention, Call Centers, Start-ups, Agile Project Management, Time Management, Customer Service, Customer Experience, Managing Deadlines, Product Analysis, Visual Studio, MySQL, Kanban, Project Management, Technical Documentation, User Documentation, Leadership, Training, Team Leadership, Communication, Problem Solving
Education
University of Washington 2010 — 2011
Certification, Paralegal Studies, Passing
Washington State University 2007 — 2009
Bachelor of Arts (B.A.), Communication and Media and the Law, 3.68
Cascadia Community College 2005 — 2007
Associate of Arts (A.A.), General Studies, 3.72
T-Mobile July 2014 - Present
T-Mobile August 2012 - July 2014
T-Mobile October 2008 - July 2012
Skills
Microsoft Office, SAP BI, Customer Service, Solution Selling, Windows, Manage Client..., Leadership, Mobile Platforms, Globys, Time Management, Strategic Planning, Negotiation, Mobile Technology, Adaptability, Fast-paced, Cross-departmental...
Education
Cascadia Community College 2006 — 2008
Associate of Science (DTA), General Studies
T-Mobile October 2014 - Present
T-Mobile May 2012 - Present
Siemens Energy March 2011 - May 2012
Medtronic June 2010 - March 2011
Mayo Clinic December 2007 - June 2010
AT & T April 2007 - December 2007
Citigroup 2004 - 2007
Hong Leong Finance 2001 - 2004
Skills
Enterprise Mobility, Information Security, Identity Management, Business Continuity, Firewalls, Application Security, Information Security..., Security Architecture..., Unix, Data Security, CISSP, Risk Assessment, PCI DSS, System Deployment, Enterprise Architecture, Network Security, Governance, Vulnerability Assessment, PKI, Penetration Testing, ISO 27001, OpenLDAP, Cryptography, Web Application Security, Disaster Recovery, Vulnerability Management, Encryption, Security Audits, Information Assurance, NIST, NERC, IT Audit, Mobile Security, Cyber Security, HIPAA, SSO, Business Continuity..., COBIT, CISM, Security Awareness, Security Policy, Vulnerability Scanning, Intrusion Detection, Cloud Security, NERC CIP, Computer Security, Security
Education
Capella University 2012 — 2013
Master of Science (Ms), Information Assurance and Security
ISACA 2011 — 2011
CISM, CISM - Certified information Security Manager
ISC2 2009 — 2009
CISSP, Information Techonology Security
NIIT 1997 — 1999
Diploma In Software Technology and Systems Management, Computers
Sri Venkateswara University 1995 — 1998
B.Com, Economics & Accounting
simhapuri public school
Master's In Information Security and Assurance
T-Mobile July 2015 - Present
Gump Graphics March 2008 - Present
Vector Marketing November 2011 - July 2012
Vector Marketing July 2011 - July 2012
Skills
HTML, JavaScript, Microsoft Office, C#, Windows, CSS, Microsoft Excel, Photoshop, Web Design, WordPress, Adobe Creative Suite, Illustrator, jQuery, HTML5, User Interface Design
Education
Seattle Central Community College 2013 — 2015
Web Design Certificate, Web Design
Cascadia Community College 2011 — 2012
Digital Mavericks March 2015 - Present
Apple July 2012 - March 2015
ADP January 2012 - March 2012
T-Mobile October 2006 - January 2012
Verizon Information Services February 2004 - March 2006
Smart Circle International January 2003 - January 2004
Skills
Account Management, B2B, Cold Calling, Customer Retention, Direct Sales, Leadership, Microsoft Office, OS X, Sales, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Sales Management, Sales Presentations, Customer Experience, Retail, Selling
Education
Carteret Community College
St. Petersburg College
T-Mobile April 2014 - Present
Integrity Staffing Solutions October 2012 - January 2014
None January 2012 - October 2012
BTG Enterprises April 2011 - January 2012
MarketSource Inc. May 2010 - January 2011
Hudson Group September 2009 - December 2009
AT&T Mobility August 2008 - June 2009
The Home Depot April 2007 - June 2008
The Home Depot August 2006 - April 2007
The Great Indoors Design Center February 2005 - July 2006
Skills
20/20 CAD Design, Forklift Operator, Excel, PowerPoint, Word, VS Babel, SKY Systems, AirQik, ADP Collision Software, Scissor Lift, 10 Key, Avaya PBX, Internet Explorer, Microsoft Office, AutoCAD, Inventory Management, Customer Service, Event Management, Sales Management, Retail Industry, Receiving, Sales, Retail, Management, Microsoft Word, Microsoft Excel, Wireless, Customer Satisfaction
Education
Capella University 2010 — 2014
BSci, Homeland Security
Eldorado High School 1987 — 1991
Diploma, General Studies, NJROTC, AP Coursework
Ernst & Young July 2011 - Present
Carnegie Mellon University 2010 - 2011
T-Mobile April 2008 - February 2010
Probys 2007 - 2010
Motorola 2005 - 2006
Skills
Consulting, Financial Regulation, Financial Accounting, Operational Enhancements, Process Improvement, Process Analysis, Asset Managment, Banking, SQL, Programming Languages, Java, Databases, SAP BW, SAP BI, ERP, Information Architecture, Data Modeling, Data Management, Oracle, Data Warehousing, Requirements Analysis, SDLC, Data Analysis, Business Process..., Analysis, Management Consulting, Requirements Gathering, Business Intelligence
Education
Carnegie Mellon University 2010 — 2011
MISM, Information Systems & Management
Gujarat University 2001 — 2005
Bachelor of Engineering (B.E.), Information Technology
T-Mobile June 2012 - October 2012
T-Mobile USA August 2010 - November 2010
FPL Foods January 2007 - April 2008
Janey & Dixon November 2004 - August 2006
MCI/WorldCom March 2002 - August 2002
Aegis Communications May 2000 - October 2000
Sojurner-Douglass College 1998 - 2000
PAJ Business Staffing/Baltimore Central Booking & Intake Center October 1998 - June 1999
Skills
Administrative..., Office Management, Invoicing, Spreadsheets, Accounts Receivable, Customer Service, Filing, Call Centers, Legal Writing, Negotiation, Interviews, Office Equipment, Outlook, Access, Calendars, Data Entry, Process Improvement, Microsoft Excel, Microsoft Office, Administration, Project Management, Account Reconciliation, Strategic Planning, Community Outreach, Competitive Analysis, Account Management, Purchasing, Legal Research, Human Resources, Managerial Finance, Client Billing, Public Administration, Team Leadership, Executive Support
Education
Capella University 2013 — 2016
Doctor of Philosophy (Ph.D.), Criminal Justice/Safety Studies
Strayer University 2009 — 2012
Master of Business Administration, Public Administration 2011
Sojourner-Douglass College 2004 — 2006
Bachelor of Arts, Human Services/Criminal Justice 2006
Carnegie Mellon University January 2015 - Present
T-Mobile June 2015 - August 2015
Carnegie Mellon University January 2015 - May 2015
Rice Valley Corporation May 2008 - January 2015
Course Hero, Inc. 2014 - 2014
Skills
Ruby, R Studio, Microsoft Excel, Stata, Minitab, Microsoft Word, Microsoft Office, Data Entry, Accounting, Cashiering, PowerPoint, Bookkeeping, Outlook, Telephone Skills, Payroll, Customer Service, Public Speaking, Research, Data Analysis
Education
Carnegie Mellon University 2012 — 2016
Bachelor of Science (BS), Economics and Statistics
Carnegie Mellon University
Bachelor of Sciences in Economics and Statistics
Multimedia Solutions July 2014 - Present
Times Union/Hearst Corporation September 2013 - July 2014
Visualize & Voice Corporation June 2012 - June 2014
Synthes August 2006 - May 2011
T-Mobile November 2004 - August 2006
Skills
Direct Sales, Sales, Sales Management, Selling, Online Marketing, Account Management, Customer Service, Social Networking, Salesforce.com, Social Media Marketing, Digital Media, Online Advertising, Strategy, SEM, Marketing, Sales Process, Marketing Strategy, Customer Satisfaction, Sales Presentations, Digital Marketing, Communication Skills, Leadership, Teamwork, Lead Generation, B2B, Social Media, Advertising, Management
Education
Carleton College 2000 — 2004
Bachelor of Arts, Art History and East Asian Studies Concentration
Yonsei University 2001 — 2001
Study Abroad program, Art History and Language
T-Mobile August 2014 - Present
Amazon June 2013 - June 2014
DuPont June 2012 - August 2012
DHL Express February 2010 - July 2011
DHL Express May 2007 - February 2010
Procter & Gamble December 2005 - April 2007
Procter & Gamble March 2005 - November 2005
Thomson Telecom December 2003 - May 2004
AIESEC December 2000 - May 2003
Skills
Supply Chain Management, Pricing, Cross-functional Team..., Business Intelligence, Business Strategy, Process Improvement, Project Management, Team Leadership, Business Development, Program Management, Analytics, Forecasting, Logistics, Supply Chain, Leadership, Strategy
Education
Carnegie Mellon University - Tepper School of Business 2011 — 2013
MBA, Marketing, Strategy
Institute of Management Accountants 2009 — 2010
CMA, Management Accounting
Moscow State Aviation University 2000 — 2005
BS, Industrial Engineering
Google January 2013 - Present
Zayo Group July 2012 - December 2012
AboveNet August 2010 - July 2012
AboveNet March 2008 - August 2010
Verizon March 2006 - March 2008
Daktronics March 2005 - March 2006
T-Mobile October 2004 - March 2005
Skills
DWDM, Fiber Optics, Computer Network..., SDH, Optical Fiber, Telecommunications, WDM, Network Design, Network Engineering, Gigabit Ethernet, WAN, SONET, Ciena, Cisco Technologies, Fujitsu, Infinera, Alcatel-Lucent, Tellabs 7100, Nortel, Netcool, BMC Remedy, Salesforce.com, Cyan, Data Center, Fiber Optic Networks, LAN-WAN, Network Architecture, Networking, OTN, Optical Communications, Optical Network, PDH, Provisioning, ROADM, Routing, Switches, TDM, Telecommunications..., Testing, Transmission, Wireless, Wireless Networking, Cabling, Carrier Ethernet
Education
Capitol College 2004 — 2008
B.S., Telecommunications Engineering
Cook's Institute of Electronics Enginnering 2002 — 2004
A.A.S., Electronics Engineering
Capitol College
M.S., Information Systems and Telecommunications Management
T-Mobile September 2008 - Present
SunCom Wireless December 2003 - September 2008
SunCom Wireless September 1999 - December 2003
Skills
Wireless, Customer Experience, Customer Retention, Telecommunications, Direct Sales, Sales Operations, Cellular Communications, Customer Satisfaction, Sales Management, Solution Selling, Retail, Sales, Mobile Devices, LTE, 4G
Education
Universidad Metropolitana
MBA. Major in Marketing
Caribbean University-Bayamon
BBA. Major in Management
T-Mobile January 2013 - Present
T-Mobile July 2011 - January 2013
T-Mobile August 2010 - June 2011
T-Mobile February 2008 - July 2010
T-Mobile February 2006 - February 2008
T-Mobile January 2005 - February 2006
T-Mobile February 2004 - January 2005
Washington Mutual January 2003 - October 2003
Skills
SDLC, SAP, Business Analysis, Project Planning, Vendor Management, SharePoint, Requirements Analysis, Program Management, Cross-functional Team..., Enterprise Software, Business Requirements, Project Management
Education
Carnegie Mellon University 1998 — 2002
Bachelor of Science, Computer Science
Lakeside School
T-Mobile November 2014 - Present
Pure Hockey April 2013 - November 2014
Banana Republic July 2012 - May 2013
American Eagle Outfitters October 2010 - July 2012
Follett Higher Education Group November 2009 - October 2010
Albany River Rats July 2008 - June 2009
Buffalo Sabres September 2007 - May 2008
New York Rangers January 2006 - June 2007
Skills
Merchandising, Visual Merchandising, Store Management, Retail, Loss Prevention, Customer Service, Event Planning, Retail Sales, Social Media, Community Development, Event Management, Sales, Facebook, Apparel, Inventory Management, Team Building, Microsoft Office, PowerPoint, Driving Results, Cashiering, Inventory Control, Store Operations
Education
Canisius College
MA Sport Administration
Queens College
BA Media Studies & Journalism
Bloomberg LP August 2012 - Present
Manhattan Associates January 2012 - August 2012
Manhattan Associates June 2010 - January 2012
T-Mobile November 2009 - May 2010
SalesForce January 2009 - August 2009
Nokia Research Center May 2007 - July 2007
CKS 2006 - 2006
Skills
Interaction Design, User Experience, User Interface Design, Contextual Inquiry, Prototyping, Usability Testing, User Research, Prototype, Human Computer..., Usability, Wireframes, Accessibility, User-centered Design, User Interface, Information Architecture, Mobile Devices, Heuristic Evaluation, Mockups, Wire Framing, Card Sorting, Usability Engineering, Paper Prototyping
Education
Carnegie Mellon University 2008 — 2009
MHCI, Human Computer Interaction
Indian Institute of Technology, Guwahati 2004 — 2008
Bachelor of Design, Interaction Design
T-Mobile February 2014 - Present
Account Discovery Systems, LLC October 2013 - February 2014
Weinberg Campus April 2013 - July 2013
First Niagara Bank March 2012 - April 2013
Windham Professionals May 2011 - June 2012
Skills
Customer Satisfaction, Loans, Telephone Skills, Computers, Communication, Customer Service, Customer Experience, Customer Oriented, Foreign Languages, Phone Skills, Answering Phones, Finacial, Financial Services, Data Analysis, Accurate Data Entry, Online Data Entry, Microsoft Office, Microsoft Excel, Medical Billing, Billing Systems, Sales, Direct Sales, Cellular Communications, Telecommunications, Mortgage Lending, Mortgage Banking, Residential Mortgages, Mortgage Servicing
Education
Canisius College 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Erie Community College 2006 — 2008
Associate of Arts (A.A.), Social Sciences; Humanities; Liberal Arts
T-Mobile March 2009 - Present
MetLife February 2013 - March 2014
Skills
Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Leadership, Organization, Time Management, Sales, Customer Service, Telephone Skills, Lotus Notes, Public Speaking, Call Centers, Critical Thinking
Education
Central Connecticut State University 2012 — 2016
Bachelor’s Degree, Psychology
Capital Community College
Criminal Justice
Stealth Mode Startup (Health/Fitness Space) 2014 - Present
Dave Winkler Photography December 2003 - Present
T-Mobile June 2009 - Present
Personal Sabbatical 2013 - 2014
T-Mobile May 2006 - June 2009
T-Mobile 2005 - May 2006
Microsoft Corporation August 1998 - 2004
Skills
User Experience, Mobile Devices, User Research, User-centered Design, User Interface, Usability Testing, Design Thinking, Heuristic Evaluation, Android, Interaction Design, Contextual Inquiry, Cross-functional Team..., Usability, Information Architecture, User Experience Design, Mobile Design, Product Design, Human Computer..., Wireframes, Wireless, User Interface Design, Mobile Applications, Mobile Technology, UX Management, Usability Engineering, Experience Design, Strategy, Wire Framing, Customer Experience, iPhone, UX Leadership, Android Expertise, Mobile Expertise, Android UI & UX..., UX, Persona, Card Sorting, Digital Media, Information Design, Task Analysis, Mobile Experience Design, User Scenarios, Mobile Internet, Service Design, Ethnography, Rapid Prototyping, Paper Prototyping, Visual Design, Design Strategy, User Research Leadership
Education
Carnegie Mellon University 1996 — 1998
MS, Human Computer Interaction
University of Illinois at Urbana-Champaign 1991 — 1995
BS, Psychology
US Army June 2013 - Present
ALS Association Arkansas Chapter January 2012 - June 2013
US Army 2011 - 2011
USO 2010 - 2011
Walmart 2007 - 2010
Tyson Foods 2006 - 2007
T-Mobile 2000 - 2006
Skills
Visio, Emergency Management, Command, Retail, Event Planning, Military Experience, Graphic Design, Team Leadership, Military, Military Operations, Outlook, Customer Service, Forecasting, Leadership Development, DoD, Process Improvement, PowerPoint, Strategic Planning, Community Outreach, Budgets, Public Speaking, Human Resources, Team Building, New Business Development, Project Management, Microsoft Office, Operational Planning, Leadership, Program Management, Project Planning, Microsoft Word, Training, Operations Management, Policy, Inventory Management, Government
Education
Capella University 2010 — 2013
Masters, Nonprofit Management
Oklahoma State University 1995 — 2000
BS, Zoology
Carlson Wagonlit Travel June 2012 - Present
American Business Finders December 2010 - June 2012
MarketShare August 2010 - November 2011
WiseBuys Media June 2009 - August 2010
T-Mobile October 2006 - March 2009
Footlocker, Inc September 2002 - October 2005
Tradehome Shoes, Inc August 2001 - September 2002
Skills
Marketing Communications, Team Motivator, Business Analytics, Google Analytics, Google Webmaster Tools, Google Adwords, Adobe Creative Suite, Web Analytics, Web Design, Strategic Analysis, Online Marketing, Marketing Strategy, Visual Merchandising, Microsoft Office, HTML + CSS, Program Management, MBA, General Business..., Team Leadership, Training & Development, Strategic Consulting, Analytical Abilities, Analysis, Direct Marketing, Marketing, Sales, Sales Process, Budgets, Analytical Skills, Customer Service, Leadership, Management, Strategy, Sales Management, CRM, Account Management
Education
Capella University 2009 — 2011
Masters of Business Administration, Marketing
Minnesota School of Business 2002 — 2007
Bachelors of Science, Business Administration
DOD-DCIS April 2010 - Present
Legal Investigations January 2005 - April 2010
Qwest Communications September 2006 - April 2009
T-Mobile January 2005 - September 2006
Amazon.com March 2002 - December 2004
United States Postal Inspection Service June 1993 - March 2001
United States Postal Inspection Service June 1990 - June 1993
United States Postal Inspection Service June 1985 - June 1990
United States Postal Inspection Service March 1981 - June 1985
Snohomish County October 1980 - December 1980
Skills
Private Investigations, Fraud, Enforcement, Criminal Investigations, Background Checks, Surveillance, Physical Security, Security Management, Risk Assessment, Criminal Justice, Executive Protection, Interrogation, Litigation Support, Police, Investigation, Certified Fraud Examiner, Corporate Security, Internal Investigations, Evidence, AML, Criminal Law, Interviews, Asset Protection, Security, Workplace Violence, Loss Prevention, Policy, Fraud Detection, Legal Compliance, Federal Law, Federal Law Enforcement, Firearms, Criminal Intelligence, Investigative Research, Intelligence, Counterintelligence, Personal Protection, Homeland Security, Security Operations, Crime Prevention, Emergency Management, Cybercrime, Computer Forensics, Counterterrorism
Education
Gonzaga University School of Law 1973 — 1976
J.D., Law
Case Western Reserve University 1967 — 1971
B.A., English Lit.
Sharpsville High School 1964 — 1967
Diploma
Attorney at Law - Washington State Bar Association
T-Mobile April 2012 - Present
University of Washington, Information School January 2008 - June 2010
Portland State University September 2004 - June 2007
Software Engineering Institute November 2001 - July 2003
Accenture March 1999 - October 2000
Skills
Software process mining, Software process..., Software Measurement, Software Engineering, C#, Simulations, Distributed Systems, Python, Software Development, Java, C++, Perl, C, Programming, SQL, Linux, Machine Learning, Computer Science, Agile Methodologies, MySQL, .NET, JavaScript, Software Design
Education
Portland State University
Doctor of Philosophy (Ph.D.), Computer Science
Carnegie Mellon University 2001 — 2003
Master of Science (M.S.), Information Technology and Software Engineering
Chulalongkorn Mahawitthayalai
Bachelor's of Engineering, Computer Engineering
Samsung Electronics America June 2015 - Present
Samsung Electronics America July 2013 - June 2015
T-Mobile February 2012 - June 2013
LG Electronics August 2010 - February 2012
Dell'Oro Group July 2007 - August 2010
Trident Consulting Group March 2006 - July 2007
Lockheed Martin June 2006 - August 2006
AMCC November 2004 - March 2006
AMCC September 1999 - November 2004
Compaq Computers June 1997 - September 1999
Skills
Competitive Analysis, Mergers, Market Analysis, Strategic Planning, Competitive Intelligence, Market Research, LTE, Corporate Finance, WiMAX, Business Valuation, CDMA, WCDMA, Tablets, Product Management, Go-to-market Strategy, Product Marketing, Cross-functional Team..., Mobile Devices, Wireless, Strategic Analytics, Analysis, Business Planning, Analytics, Mergers, Valuation
Education
Santa Clara University 2004 — 2007
MBA, Finance and Accounting
Carnegie Mellon 1993 — 1997
BS/minor, Electrical and Computer Engineering/Computer Science
T-Mobile June 2015 - Present
FLK June 2010 - June 2015
Cenoplex March 2009 - May 2010
RealNetworks October 2006 - December 2008
WiderThan Americas, Acquired by RealNetworks May 2003 - October 2006
Incross December 2000 - October 2003
SK Telecom January 1997 - December 2000
SK innovation January 1993 - May 1997
Skills
Sales, P&L Management, Product Strategy, Enterprise Software, Digital Media, Mobile Marketing, Mobile Applications, Digital Entertainment, Mobile Advertising, Business Development, Partner Management, Product Management, Mobile Devices, Product Marketing, SaaS, Product Development, Telecommunications, Business Strategy, Strategy, E-commerce, Entrepreneurship, Marketing Strategy, Product Lifecycle..., Start-ups, Strategic Partnerships, Leadership, International Sales, Competitive Analysis, Marketing, Cross-functional Team..., Mobile Technology, Analytics, Entrepreneur, B2B, Go-to-market Strategy, CRM, Mobile Commerce, Big Data, Advertising, Business Intelligence, Management, Account Management, Wireless, Executive Management, Professional Services, Program Management, Online Advertising, Mobile Internet, Business Alliances, Cloud Computing
Education
Carnegie Mellon University
Master of Science (MS)
University of Washington, Michael G. Foster School of Business
Master of Business Administration (MBA)
Korea Advanced Institute of Science and Technology
Master of Science (MS)
Seoul National University
Bachelor of Science (BS)
Medical Modalities January 2015 - Present
Boat Juice Marine Services June 2014 - Present
ACI Insurance Services August 2013 - June 2014
Empire Distributors, Inc. February 2012 - August 2013
T-Mobile 2004 - 2011
Stevens Towing Company 2003 - 2005
Sysco 2001 - 2002
Skills
Customer Service, Account Management, Sales Management, Sales, Retail, Salesforce.com, Direct Sales, Marketing, Cold Calling, Sales Operations, Direct Marketing, Management, Training, Business Planning, Trade Shows, Customer Satisfaction
Education
University of North Carolina at Wilmington 1997 — 2001
Bachelor of Arts (BA), Communication and Media Studies
Cape Fear Community College 1994 — 1997
Associate's Degree, Marine Technology / Biology
T-Mobile March 2013 - Present
Amazon 2012 - 2013
T-Mobile May 2011 - August 2011
Perficient July 2005 - July 2010
Skills
Agile Methodologies, Product Management, Software Development, Enterprise Software, Cross-functional Team..., Agile Project Management, Integration, B2B, Strategy, SOA, Scrum, Web Services, Market Research, Social Media Marketing, Business Intelligence, J2ME, Quota Setting, Customer Segmentation...
Education
Carnegie Mellon University - Tepper School of Business 2010 — 2012
MBA
Cleveland State University 2003 — 2005
MS, Computer and Information Science
University of Madras 1998 — 2002
Bachelor of Engineering, Computer Science
Brightstar May 2014 - Present
Brightstar Corp. September 2013 - May 2014
vRide February 2013 - September 2013
Wireless Vision, LLC May 2010 - December 2012
US Cellular October 2009 - May 2010
US Cellular October 2006 - October 2009
U.S. Cellular December 2003 - October 2006
T-Mobile September 2002 - December 2003
Avis Budget Group November 1996 - September 2002
Skills
Workforce Planning, Employee Relations, Employee Engagement, Employer Branding, Training Delivery, Curriculum Development, Sales Management, Sales Operations, Vendor Management, Vendor Selection, Recruiting, Development Of Employees, Employee Communications..., Benefits Negotiation, Employee Benefits, Profitable, Employee Recognition, Employment Law..., Organizational..., Organizational Structure, Strategy, Supplier Evaluation, Talent Acquisition, Talent Management, Applicant Tracking..., Cross-functional Team..., Human Resources, Personnel Management, Management, Training, Sourcing, Contract Negotiation, Hiring, Team Building, Leadership, College Recruiting, Forecasting, Performance Management, Leadership Development, Customer Satisfaction, Operations Management, Onboarding, Cold Calling, B2B, Customer Retention, Sales, Employee Training, Retail, Selling, P&L Management
Education
Capella University 2012 — 2013
Master's Degree
Capella University
Bachelor’s Degree
Kohl's Department Stores February 2015 - Present
We Energies March 2013 - January 2015
Wells Fargo Home Mortgage October 2012 - February 2013
St. Charles Youth and Family Services February 2012 - October 2012
American Home Patient October 2009 - January 2012
T-Mobile September 2008 - September 2009
Verizon Wireless February 2006 - August 2008
Dell October 2005 - January 2006
Hibbett Sporting Goods August 2001 - September 2005
Skills
Customer Retention, Call Center, Telephone Skills, Customer Satisfaction, Customer Service, Sales Support, Telecommunications, Troubleshooting, Call Centers, Microsoft Word, Management, Project Planning, Training, Negotiation, Leadership, Sales, Team Building, Public Speaking, Strategic Planning, Event Planning, Microsoft Office, PowerPoint
Education
Cardinal Stritch University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Tennessee State University 1999 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration
T-Mobile November 2012 - Present
CommunityVibe Inc. October 2010 - November 2011
MARC USA June 2011 - August 2011
Patel Consultants November 2008 - July 2010
Accenture June 2005 - October 2008
DSM Anti Infectives India Ltd June 2004 - August 2004
Bharat Sanchar Nigam Limited May 2004 - June 2004
Education
Carnegie Mellon University - Tepper School of Business 2010 — 2012
Master of Business Administration (M.B.A.)
Punjab Engineering College 2001 — 2005
Bachelor's Degree
St. John`s High School 1988 — 1999
High School
Charter Communications April 2015 - Present
TrueBlue Inc. June 2013 - December 2014
T-Mobile September 2008 - March 2013
Aflac May 2006 - April 2008
HP June 2002 - May 2006
Compaq September 1999 - May 2002
George Group February 1998 - August 1999
Deloitte Consulting April 1995 - February 1998
Ford Motor Company July 1989 - March 1995
Skills
Strategy, Cross-functional Team..., Competitive Analysis, Program Management, Business Development, Business Strategy, Management, Leadership, Forecasting, Strategic Planning, Marketing Strategy, Mergers & Acquisitions, Analysis, Product Management, Marketing, Management Consulting, Telecommunications, Change Management, New Business Development, Market Research, Product Development, Analytics, P&L Management, Integrated Marketing, E-commerce, Project Management, Business Process, Pricing, Marketing Management, Sales, Budgets, Financial Modeling, Project Planning, Product Marketing, Vendor Management, Business Intelligence, Strategic Partnerships, Segmentation, Start-ups, Negotiation, Finance, Business Analysis, Go-to-market Strategy, Market Planning, Mobile Devices, Market Analysis, Wireless, Executive Management, Business Planning, Business Process...
Education
Carnegie Mellon University - Tepper School of Business 1987 — 1989
Master of Business Administration (MBA), Finance and Strategy
University of Idaho 1981 — 1985
B.S.E.E., Electrical Engineering
Moscow High School
Moscow High School
Costco Wholesale April 2012 - Present
DeVry University December 2007 - Present
Starbucks Coffee Company February 2011 - April 2012
T-Mobile September 2010 - February 2011
Expedia April 2010 - September 2010
Alaska Airlines March 2009 - March 2010
Providence Health and Services January 2008 - March 2009
PESystems Inc. September 2004 - December 2007
Cubic Applications Inc. July 2002 - September 2004
MedQuist Inc. March 2001 - July 2002
Skills
Penetration Testing, IT Controls, Security, PCI DSS, Enterprise Architecture, Security Architecture..., CISSP, Information Security..., Information Security, Network Security, Disaster Recovery, HIPAA, Integration, Computer Security, Computer Hardware, Information Technology, DHCP, CISA, Information Assurance, Network Design, Operating Systems, IPS, Vulnerability Management, Servers, Computer Forensics, Active Directory, Vulnerability Assessment, Cisco Technologies, Windows Server, Security Management, VPN
Education
Capitol College 2006 — 2008
MS, Information Assurance
Troy University 2004 — 2006
BS, Computer Science
Allstate July 2015 - Present
Routh Crabtree Olsen - RCOLegal January 2010 - October 2012
T-Mobile 2007 - 2009
T-Mobile 2005 - 2007
Verizon Wireless 2001 - 2004
Skills
●Versatile and..., ●Excellent..., ●Extensive experience..., ●Adept at developing..., ●Extensive knowledge..., ●SAP experience, ●ADP HRIS and Payroll..., ●Experience with..., ●Knowledge of HIPAA..., ●Knowledge of Aetna,..., ●Work well both..., ●Ability to multi task..., ●Ability to learn new..., ●Polished oral and..., ●Extensive background..., Customer Service, Human Resources, Management, Training, Leadership, Employee Benefits, Recruiting, Employee Relations, New Hire Orientations, HRIS, Process Improvement, Cold Calling, Onboarding, Temporary Placement, Talent Acquisition, Interviews, Policy, Time Management, Payroll, Hiring
Education
Cascadia Community College 2003 — 2004
Took credits towards transfer degree
Inglemoor Highschool 1995 — 1998
HS Diploma
SoulCycle July 2015 - Present
The Orchard May 2010 - June 2015
The Orchard January 2010 - May 2010
The Orchard November 2006 - January 2010
T-Mobile 2003 - 2006
Skills
Strategic Partnerships, Digital Media, Product Development, Social Media, Mergers, Product Management, Intellectual Property, Business Development, Digital Distribution, New Media, Product Marketing, Digital Strategy, Social Networking, Entertainment, Social Media Marketing, User Experience, Mergers & Acquisitions, Mobile Devices, E-commerce, Digital Marketing, Start-ups, Email Marketing, Management, Strategy, Video
Education
Carnegie Mellon University 1999 — 2003
Bachelor Of Science - Science and Humanities Scholars Program, Information Systems & Economics
John Jay High School 1995 — 1999
Georgia Department of Corrections December 2011 - Present
South Carolina Department of Juvenile Justice July 2010 - Present
Sentinel Offender Services July 2011 - December 2011
Augusta State Medical Prison February 2011 - July 2011
ESi Acquisition, Inc May 2009 - January 2011
T-Mobile October 2007 - May 2009
Skills
Process Improvement, Analysis, Troubleshooting, Leadership, Training, Quality Assurance, Team Leadership, Testing, HTML, Government, SQL, Public Speaking, Microsoft Word, Emergency Management
Education
Capella University 2014 — 2017
Doctor of Philosophy (Ph.D.), Criminal Justice/Law Enforcement Administration
South University 2012 — 2014
Master's Degree, Public Administration
University of Phoenix 2008 — 2011
Bachelors, Criminal Justice Administration
Augusta Technical College 2004 — 2007
Associates, Criminal Justice
AOL June 2015 - August 2015
T-Mobile June 2014 - August 2014
Carnegie Mellon University January 2014 - May 2014
Agency 1903 September 2013 - April 2014
Red Rooster Group May 2013 - August 2013
North/South Brunswick Sentinel September 2011 - June 2012
Feather Magazine August 2011 - March 2012
Skills
Creative Writing, Adobe InDesign, Journalism, Editing, WordPress, InDesign, Microsoft Office
Education
Carnegie Mellon University 2012 — 2016
Bachelor of Science (B.S.), Decision Science, Professional Writing
North Brunswick Township High School 2008 — 2012
Randstad USA June 2014 - Present
RadioShack November 2012 - June 2014
T-Mobile April 2009 - November 2012
AT&T February 2001 - April 2009
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Staffing Services, Internet Recruiting, Temporary Staffing, Contract Recruitment, Temporary Placement, Sourcing, Executive Search, Onboarding, Human Resources, Screening Resumes, Permanent Placement, College Recruiting, Interviews, Employee Relations, Screening, Talent Management, Customer Retention, Telecommunications, Customer Satisfaction, Retail, Store Management, Management
Education
Case Western Reserve University
Welter Creative December 2013 - Present
T-Mobile December 2012 - August 2013
Woodward Productions April 2011 - December 2012
Meyer Corporation August 2001 - February 2011
Hasbro Corporation June 2000 - December 2000
Skills
Advertising, Digital Marketing, Cross-functional Team..., Marketing Communications, Strategy, Strategic Planning, Brand Development, Marketing Strategy, Brand Management, Consumer Products, Marketing, Product Management, Online Advertising, Integrated Marketing, Marketing Management, Management
Education
University of Southern California - Marshall School of Business
MBA, Marketing
Case Western Reserve University
BA, Economics and History
Escuela Internacional Lincoln
High School
T-Mobile October 2014 - June 2015
Exelon Corporation June 2012 - August 2012
Youth Action Team June 2010 - August 2012
Langan Engineering & Environmental Services, Inc. July 2011 - August 2011
LEAD Summer Engineering Institute July 2011 - July 2011
Free Library of Philadelphia September 2008 - June 2011
NAVSEA August 2010 - September 2010
LEAD Summer Engineering Insitute July 2010 - July 2010
Skills
Leadership, Nonprofits, Management, Marketing, Research, Press Releases, AutoCAD, Community Development, Engineering, Microsoft Office, PowerPoint, Microsoft Excel, Project Management, Public Speaking
Education
Carnegie Mellon University 2012 — 2016
Bachelor's Degree, Civil Engineering
G W Carver Engineering & Science HS 2008 — 2012
High School Diploma
State Farm January 2015 - Present
T-Mobile March 2013 - December 2014
Department of Defense/ Deca Commissary Agency October 2009 - February 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Customer Service, Retail, Teaching, Marketing, Marketing Strategy, Retail Sales
Education
Capella University 2015 — 2017
Master of Business Administration (MBA), International Marketing
Clayton State University 2008 — 2012
Bachelor of Science (B.S.), Psychology and Human Services
T-Mobile August 2015 - Present
Ericsson May 2015 - July 2015
Aerial Wireless Services LLC November 2014 - June 2015
AFL September 2013 - November 2014
AFL October 2012 - February 2013
BRIUS Telecom Solutions LLC April 2012 - October 2012
Glow Networks January 2012 - February 2012
Ericsson November 2010 - November 2011
Dataworkforce February 2010 - November 2010
Glow Networks March 2009 - December 2009
Skills
AC/DC, Nortel BTS, SFRM-MFRM-MFRM2-MFRM3, Ericsson RBS, DOM-AEM-CEM-XCEM, RU-RUS-RRUS, Customer Satisfaction, Cross-functional Team..., Team Building, Training, Project Planning, Logistics, Inventory Management, Vendor Management, Troubleshooting, Process Improvement, Integration Projects, Windows XP Pro, Windows Vista, Windows 7, Microsoft Office, Linux architecture, Ubuntu, Integration Testing, Commissioning, Smart Laptop, LTE, WiMAX, GSM, WCDMA, CDMA EVDO, CDMA 1X, Integration Software, EMAS, Moshell, HyperTerminal, CLI, Putty, FTP, SFTP, SSH, Telnet, Vortex, GPS Commander, Backhaul, SIU - Alcatel 7705 -..., Ethernet, T1, Fiber Optics, Alarm Management
Education
Cape Fear Community College 2007 — 2008
General Studies
Adams Outdoor Advertising January 2014 - Present
April Violet Photography November 2011 - Present
Apple September 2012 - September 2013
Apple September 2011 - September 2012
T-Mobile October 2010 - June 2011
Nordstrom September 2009 - October 2010
Skills
Adobe Creative Suite, Sales, Health Advocacy, Wedding Photography, Creative Writing, Digital Photography, Communication, iOS, Mac OS, Photography, Customer Service, Team Leadership, OS X, Team-oriented, Inventory Control, Blogging, Highly Ambitious, Highly motivated..., Mac, Photoshop, Graphic Design, Illustrator, Creative Problem Solving, Retail, Teamwork, Keynote, iLife, Merchandising, Management, InDesign, Logo Design, Image Editing, Brochures, Illustration
Education
Robert Morris College 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Graphic Design
University of Minnesota-Duluth 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Graphic Design
Carroll College 2006 — 2007
Graphic Design, Graphic Design
T-Mobile March 2012 - Present
Ericsson June 2011 - April 2012
Clearwire March 2010 - June 2011
Clearwire December 2009 - March 2010
American Income Life September 2008 - December 2009
Skills
Microsoft Office, Quickbooks, Improvisation, Negotiation, Landlord, Tenant, Photoshop, Word, Windows, Customer Relations, PowerPoint, Outlook, Excel, Problem Solving, Contract Management, Contract Negotiation, Leases, Administration, Lease Administration, Microsoft Excel, Microsoft Word, Customer Service, Wireless, Telecommunications, QuickBooks, Real Estate, Software Documentation, Program Management, Property Management, Cellular Communications, Leadership, Account Management, Sales
Education
Case Western Reserve University 2008 — 2009
BA, Theater
Southwest Texas Junior College
Associates; BA, General Studies; Theater Arts
Cumberland Farms February 2015 - Present
Northampton Community College January 2013 - Present
Archery Addictions January 2013 - July 2013
T-Mobile October 2004 - June 2012
Stop & Shop March 2004 - August 2004
Pizza Hut September 2002 - July 2004
Skills
Customer Experience, Customer Satisfaction, Social Media, Mobile Technology, Mobile Communications, Mobile Devices, Customer Service, Fashion, Blogging, Team Leadership, Customer Relations, Online Communities, Training, Networking, HTML + CSS, JavaScript, Creative Concept..., Social Entrepreneurship, Entrepreneurship, Creative Problem Solving, Creative Writing, vBulletin, phpBB, phpMyAdmin, Graphic Design, Small Business, eBay, Mac OS, User Experience, YouTube, Facebook, HTML, FTP, XHTML, CSS, Social Networking Sites, Interviews, Microsoft Office, Coaching, Root Cause Analysis, Feedback, Customer Retention, Team Building, Process Improvement, Building Strong..., Performance Improvement, Troubleshooting, Multitasking Skills, Oral & Written..., OS X
Education
Northampton Community College 2013 — 2015
Associate's Degree, Computer Information Technology - Networking & Security, GPA: 3.61
Drexel University 2012 — 2013
Networking and Security, 4.0 GPA
Capella University 2011 — 2012
Bachelor's Degree, Information Assurance and Security, GPA: 3.33
T-Mobile June 2014 - Present
T-Mobile December 2008 - Present
Skills
Strong background using..., Customer-focused Service, Product Knowledge, Problem Solving, Professional Phone..., Documentation Skills, Analyzing Information, Multi-tasking..., Customer Experience, Customer Service, Leadership, Call Centers
Education
Capella University 2014 — 2016
Applied Behavioral Analysis, Psychology, Masters
University of Texas Pan American 2011 — 2013
Bachelor of Science (BS), Rehabilitative Services
South Texas College 2009 — 2011
Associate's degree, Psychology
Doggie Day Spaw 2014 - 2015
PetSmart 2011 - 2014
T-Mobile 2009 - 2011
Aspen Dental Care 2008 - 2009
Ada County Sheriff's Office 2006 - 2007
Skills
Customer Service, Communication, Interpersonal Skills, Scheduling, Microsoft Office, Training, Technical Support
Education
Carrington College-Boise 2007 — 2008
Professional Certificate, Dental Assisting/Assistant, 4.0 GPA
Slalom Consulting July 2015 - Present
Microsoft October 2012 - March 2015
T-Mobile 2010 - 2012
Microsoft 2008 - 2010
Microsoft 2006 - 2008
Zango 2003 - 2006
Trillogy Partners, LLC 1997 - 2003
eConvergent 1992 - 1997
Genesys Labs 1988 - 1992
Texas Instruments 1982 - 1988
Skills
SPHR, PMP, Product Management, Product Marketing, Product Launch, Program Management, Program Development, Business Strategy, New Business Development, Business Planning, Business Intelligence, Business Process..., Sales Management, Sales Operations, CRM, Customer Service, Supply Chain Management, Online Advertising, Human Resources, Organizational..., Organizational..., Strategic Partnerships, Strategy, Enterprise Software, Management, Business Development, Leadership, Acquisition Integration, M&A analysis
Education
Capella University
Master's Degree, Behavioral Sciences
Indiana University Bloomington
BS, Marketing & Advertising
Berkshire Hathaway HomeServices The Preferred Realty December 2012 - Present
Beachbody 2013 - Present
T-Mobile April 2007 - October 2013
Fox Chapel Area School District December 2012 - April 2013
Scott Herman Fitness June 2010 - July 2012
Northgate School District August 2011 - June 2012
Skills
Mac, Adobe Creative Suite, Microsoft Office, Graphic Design, Sales, Photoshop, Digital Photography, Public Speaking, Coaching, Advertising, Facebook, Illustrator, Art, Photography, Art Direction, Windows, Computer Repair, Computer Hardware, Teaching, Student Development, Teachers, Art Education, Project Planning, Project Management, Apple, Windows Mobile, Android, iOS, Real Estate, Real Estate Transactions, Residential Homes, Single Family Homes, First Time Home Buyers, Microsoft Windows, Listing Homes, New Home Construction, National Association of..., Move Up Buyers, Buyer Representation, Investment Properties, Boating
Education
Carlow College 2010 — 2011
Teaching Certificate, Art Teacher Education (K-12)
La Roche College 2002 — 2006
Bachelor of Science (BS), Graphic & Communication Design
Saint Simon & Jude Elementary
Saint Simon & Jude Elementary
T-Mobile May 2015 - Present
T-Mobile USA May 2014 - Present
T-Mobile USA January 2013 - May 2014
T-Mobile USA September 2011 - January 2013
T-Mobile USA February 2011 - September 2011
T-Mobile USA March 2010 - January 2011
T-Mobile USA July 2008 - March 2010
T-Mobile USA January 2008 - July 2008
MDS Pharma Services January 2005 - July 2006
Farmers New World Life Insurance September 2003 - January 2005
Skills
Customer Experience, Sales Management, Sales, Team Leadership, Leadership Development, Diversity & Inclusion, Sales Operations, Driving Results, Quotas, Wireless, Telecommunications, Customer Retention, Training, Cold Calling, Customer Service, Leadership, Marketing, Direct Sales, Professional..., Product Marketing, Management, Cross-functional Team...
Education
Cascadia Community College 2003 — 2005
Edmonds Community College 1997 — 1999
Bothell High School 1995 — 1997
T-Mobile August 2013 - Present
Deloitte Consulting September 2010 - August 2013
Deloitte Consulting September 2007 - October 2010
Deloitte Consulting LLP February 2006 - August 2007
Avanade Inc. June 2002 - July 2004
Accenture March 2002 - June 2002
Skills
XML, ASP.NET, C#, UML, Oracle, Java, JavaScript, JSP, Consulting, HTML, Visual Studio, IT Strategy, Service-Oriented..., Integration, Software Project..., SDLC, .NET, Scrum, Microsoft SQL Server, SharePoint, Software Development, SOA, Architectures
Education
Carnegie Mellon University 2004 — 2005
MISM
Chulalongkorn University 1998 — 2002
B. Eng.
T-Mobile July 2015 - Present
Amazon October 2011 - May 2015
Amazon 2007 - 2011
Microsoft February 2006 - September 2007
Microsoft 2003 - 2006
RealNetworks 2001 - 2003
FizzyLab 2000 - 2001
Go2Net 1999 - 2000
Skills
Data Warehousing, Big Data, IT Strategy, Search, Management, Distributed Systems, Scalability, Hadoop, Agile Methodologies, Software Engineering, Software Development, Perl, SaaS, Cloud Computing, MapReduce, Agile Project Management, System Architecture, Scrum, Software Design, Algorithms, Web Services, Mobile Applications, Web Applications, Mobile Devices, Java, REST
Education
University of Washington 1993 — 1999
PhD, Computer Science & Engineering
Carnegie Mellon University 1989 — 1993
BS, Math / Computer Science
Rapid7 October 2012 - Present
Mobilisafe 2010 - October 2012
T-Mobile July 2010 - April 2011
T-Mobile 2008 - 2011
Aplix Corporation of America January 2007 - November 2008
Keetli January 2008 - October 2008
Lockheed Martin July 2003 - January 2007
Panasonic May 2006 - August 2006
Stanford University September 2001 - June 2003
4thPass / Motorola June 2001 - January 2003
Skills
Distributed Systems, Security, Computer Security, Mobile Applications, Software Engineering, Architecture, Early-stage Startups
Education
Carnegie Mellon University 2004 — 2006
Master's Degree, Software Engineering
Stanford University 1999 — 2003
Bachelor's Degree, Computer Science
TeleCommunication Systems April 2011 - Present
Nuance Communications June 2009 - March 2011
T-Mobile April 2008 - June 2009
Washington Mutual June 2005 - January 2008
Leviton 2002 - 2005
Motorola 1987 - 2001
Sydney Development Corporation May 1985 - March 1988
Skills
Program Management, Cross-functional Team..., Process Improvement, Project Management, Product Management, Quality Assurance, Staff Management, Software Project..., Visio, SDLC, Telecommunications, Mobile Devices, Vendor Management, Agile Methodologies, Requirements Analysis, Management, Testing, Iso 9000, Metrics, Public Speaking, 3GPP, Location Based Services, Technical Documentation, Technical Training, International Project..., Collaborative Problem..., Mobile Platforms, Mobile Technology, OMA
Education
Simon Fraser University 1980 — 1983
B.Sc, Computer Science/Mathematics, Honors
Capilano University 1979 — 1980
Calculus, Physics, Chemistry, Computer Science and English
West Vancouver Secondary School 1975 — 1979
High School, Sciences and Mathematics
TalentWise March 2015 - Present
Wave Broadband January 2015 - March 2015
More Thana Farm June 2014 - August 2014
Cascadia Community College July 2012 - August 2014
Intelius January 2009 - April 2012
Staffmark @ R.R. Donnelley, Inc. June 2007 - July 2008
T-Mobile February 2001 - June 2007
Skills
Highly detail oriented, Multi Tasking, Driving Efficiency, Team Building, Volunteering, Microsoft Office, Spreadsheets, Technical Writing, Customer Satisfaction, Customer Retention, Negotiation, Leadership, Time Management, Call Centers, Sales, Training, Software Documentation, Customer Service, Management, Microsoft Excel, Microsoft Word, Account Management, Coaching, Process Improvement, Employee Relations, Team Leadership, Analysis, Program Management, PowerPoint, Inventory Management, Data Analysis, Social Networking, Project Management
Education
Cascadia Community College 2012 — 2014
Pursuing Associates Degree, Environmental Engineering Technology/Environmental Technology
North Kitsap Highschool 1997 — 1998
Diploma, General Studies
T-Mobile April 2015 - Present
Swedish Medical Center July 2014 - April 2015
WebFilings March 2013 - July 2014
University of Denver September 2012 - June 2014
Get It Global October 2010 - August 2012
eSolutech September 2010 - October 2010
Aisino Corporation May 2009 - July 2009
Fengtai Softball Field July 2008 - August 2008
Skills
Financial Analysis, Cost Benefit, Team Leadership, Business Valuation, Accounting, Internal Controls, Analysis, Forecasting, GAAP, Financial Modeling, Corporate Finance, US GAAP, XBRL, SEC filings, Finance, Financial Statements, Auditing
Education
University of Denver 2012 — 2014
Master of Business Administration (MBA), Finance and Financial Management Services
The Ohio State University 2009 — 2010
Master's degree, Accounting
Capital University of Economics and Business 2005 — 2009
Bachelor of Business Administration, Managerial Accounting concentrated
T-Mobile 2014 - 2015
AT&T Mobility 2013 - 2014
Duane Morris, LLP [Robert Half Legal] 2012 - 2013
Clearwire Corp. (CLEAR) 2009 - 2011
Verizon Wireless 2008 - 2009
Wireless Facilities, Inc. 2006 - 2008
Faulk & Foster Real Estate 2005 - 2006
Law Offices of Michael J. McCrery 2002 - 2005
Richard Connor Riley & Associates 1996 - 2001
Sprint PCS 1998 - 1999
Skills
Contract Negotiation, Zoning, Real Estate, Leases, Analysis, Negotiation, Wireless, Licensing, Cellular Communications, Telecommunications, Management, Corporate Law, Courts, Regulations, Risk Management, Land Use, Project Management, Microsoft Office, Civil Litigation, Contract Management, Litigation, Due Diligence, Dispute Resolution, Legal Writing, Policy, Real Estate Transactions, Microsoft Excel, Site Acquisition, Construction, Corporate Governance, Cross-functional Team..., Commercial Litigation, Arbitration, Microsoft Word, Project Planning, Legal Research, Litigation Support, Problem Solving, Word, Excel, Real Estate Development, Public Speaking, Supervisory Skills, Cellular, Permit Hearings, Expert Organizational..., Cost Savings, Photography, Staff Training, Small Cells
Education
Capital University Law School 1983 — 1987
JD, Law
The Ohio State University Fisher College of Business
BS, Accounting
T-Mobile February 2013 - Present
MezAdz January 2012 - September 2012
EvCC 2010 - 2012
Mobile Operations March 2009 - May 2010
T-Mobile January 2008 - November 2008
MSN August 2006 - August 2007
Cingular July 2005 - April 2007
Skills
Troubleshooting, Project Management, Routing, VMware, Wireless, Juniper, RNC, IPv6, CCNA, HSRP, VPN, BGP, Load Balancing, Active Directory, Cellular Communications, Networking, DNS, UMTS, Telecommunications, Microsoft Excel, BMC Remedy, Microsoft SQL Server, GSM, OSPF, Testing, Core Network
Education
Everett Community College 2010 — 2012
Associate's degree, Computer Science
Cascadia Community College
South Western Oregon Community College
Computer science
T-Mobile December 2004 - June 2013
Emerald City Technology August 2002 - March 2005
T-Mobile October 2003 - December 2004
Seattle Public Schools November 2002 - September 2003
Seattle Public Schools November 2002 - September 2003
Electronic Arts April 1999 - November 2002
Skills
Active Directory, Visio, Cisco Technologies, Switches, Routers, Router Configuration, Troubleshooting, Problem Solving, OSI Model, ATM networks, Alcatel, Desktop Administration, Help Desk Support, Customer Service, Customer Retention, Alcatel 7670 RSP, Wireless, Wireless Networking, Network Administration, Network Security, Network Design, Network Engineering, Network Architecture, Technical Writing, Technical Documentation, Technical Support, Microsoft Technologies, Information Technology, CCNA, NRS1, CompTIA A+ Certification, CompTIA Network+..., Project Management, MS Project, Project Coordination, Teaching, Teaching Adults, Technology Management, Microsoft Excel, Tier 2, IT Operations, Technical Leadership, Technical Analysis, Operating Systems, Linux, Agile Methodologies, Security, Ethernet, IP, Networking
Education
Capella University 2010 — 2013
MSIT, Information Technology with Network Architecture specialization, 4.0 / 4.0
Capella University 2004 — 2009
BS, Information Technology, 3.7 / 4.0
Green River Community College 1993 — 1998
Associate in Arts, PreMed Major - Concentrated on Physical and Computer Sciences
Alcatel-Lucent University
Alcatel-Lucent Technology & Certifications
Ascolta // Global Knowledge // Infosec Institute
Cisco Technology & Certifications
Brocade University
Brocade Networking Gear
Kepner-Tregoe
Kepner-Tregoe Problem Solving
Knowledge United
Sun Solais 10 Technology & Certifications
San Jose State University
Microsoft Technologies & Certifications
Deseret Industries July 2011 - Present
Home Instead Senior Care January 2010 - February 2011
T-Mobile August 2006 - March 2009
Skills
Certified Nursing..., Medical Terminology, Computer Operations, Customer Service, Scheduling, Word, Microsoft Office, Excel, Inventory Management, Problem Solving, Customer Relations, Telephone Skills, Administration, Retail, Writing
Education
Carrington College-Boise 2004 — 2004
Certificate of completion, Medical Terminology
Boise High 1964 — 1967
Diploma, Secretarial
GEICO October 2011 - Present
T-Mobile August 2006 - October 2011
Skills
Sales Management, Sales Operations, Customer Focus, Merchandising, Retail, Customer Service, Inventory Management, Sales, Customer Experience, Coaching, Customer Retention, Profit, Leadership, Professional Mentoring, Staff Development, Insurance, Property & Casualty..., General Insurance, Inventory Control, Telecommunications, Store Management, Cross-functional Team..., Retail Sales, Cold Calling, Loss Prevention, Call Centers, Selling Skills, Management, Selling, Employee Training, Team Leadership, Direct Sales, Training, Leadership Development, CRM, Building Relationships, Contract Negotiation, Microsoft Office, Microsoft Excel, Visual Merchandising, Store Operations, Driving Results, Sales Presentations, B2B, Customer Satisfaction, Account Management, Recruiting, Salesforce.com
Education
Canisius College
T-Mobile February 2012 - Present
Poker Players Alliance January 2012 - July 2014
National Poker Network, LLC dba NationalPokerNet April 2008 - 2012
AT&T Mobility 2007 - 2011
AT&T Mobility December 2006 - June 2008
AT&T Mobility August 2006 - November 2006
AT&T Wireless May 2003 - July 2005
AT&T Wireless January 1999 - May 2003
AT&T Wireless December 1998 - September 1999
Skills
Budgets, Business Strategy, Cross-functional Team..., Customer Retention, Customer Satisfaction, Forecasting, Leadership, Management, Marketing Strategy, Product Management, Project Management, Retail, Sales, Sales Management, Strategy, Training, Wireless
Education
Western Governors University 2014 — 2015
Sales Management, Sales and Marketing Operations/Marketing and Distribution Teacher Education
Cascadia Community College 2011 — 2012
Business Administration
Lower Columbia College 1992 — 1995
Business Administration and Management, General
T-Mobile October 2014 - Present
Inspections by Jesse February 2011 - Present
Skills
Antivirus, CompTIA A+ Certification, Windows 7, Troubleshooting, Windows XP, Networking, Windows Vista, Computer Maintenance, Computer Security, Cisco Routers, Windows, DHCP, Laptops, Routers, LAN-WAN, CompTIA Network+, Customer Service
Education
Lake Washington Technical College 2012 — 2015
Associate's degree, Network and System Administration/Administrator
Cascadia Community College 2011 — 2012
T-Mobile January 2015 - Present
T-Mobile January 2013 - January 2015
T-Mobile July 2012 - January 2013
T-Mobile March 2011 - July 2012
T-Mobile November 2010 - March 2011
T-Mobile August 2006 - November 2010
GMAC Commercial Finance June 2005 - August 2005
Alamo Tech 2003 - 2004
DeltaClick, Inc. / Bonzi Software, Inc. 2000 - 2002
Skills
Forecasting, Business Analysis, Budgets, Analysis, Strategic Financial..., Finance, Variance Analysis, Financial Modeling, US GAAP
Education
Carnegie Mellon University - Tepper School of Business 2004 — 2006
MBA
University of California, Berkeley 1995 — 1999
B.A.
T-Mobile July 2014 - Present
Kelley Professional Development January 1988 - July 2014
WaMu/Accenture Learning August 2001 - January 2009
Skills
Organizational..., Leadership Development, Training, Coaching, Executive Coaching, Change Management, Team Building, Employee Engagement, Workshop Facilitation, Leadership, Management Development, Management, Performance Improvement
Education
Capella University 2008 — 2013
Phd Candidate, Management, Organizational Behavior
The University of Texas at Dallas
M.A., Multi-/Interdisciplinary Studies, General
University of Houston
Bachelor’s Degree, Industrial and Organizational Psychology
BBVA Compass September 2011 - Present
OfficeMax April 2009 - September 2011
T-Mobile January 2004 - August 2008
NorthStar Communications Group November 2002 - January 2004
Covan World Wide Moving December 1999 - November 2002
Skills
Employee Relations, Payroll, Recruiting, Interviews, Coaching, Performance Management, Onboarding, Human Resources, Team Building, Customer Service, Call Centers, Employee Benefits, Talent Acquisition, Employment Law, Benefits Administration, Hiring, HR Policies, Employee Engagement, Applicant Tracking..., Training, Personnel Management, Leadership Development, Time Management, Leadership, Temporary Placement, Management, HRIS, Talent Management, Workforce Planning, Deferred Compensation, College Recruiting
Education
Capella University 2008 — 2014
PhD, Human Resource Management
Troy University Dothan 2000 — 2001
Master of Art, Human Resource Management
University of Alabama 1995 — 1999
Bachelor of Science, Business Management
T-Mobile Director, Portfolio Credit RiskT-Mobile2006 - Present
Washington Mutual Bank 2004 - Present
Washington Mutual 2004 - 2006
Education
Carnegie Mellon University - Tepper School of Business 1985 — 1987
IEEE August 2012 - Present
T-Mobile November 2011 - February 2012
Decision Engineering Corporation June 2008 - June 2010
Telcordia Technologies August 2006 - May 2008
Fort Monmouth June 2007 - November 2007
Telcordia Technologies 1989 - 2006
Skills
Telecommunications, Analysis, Strategy, VoIP, Systems Engineering, CDMA, CRM, Integration, Network Design, Wireless, Testing, Product Management, Program Management, Project Management
Education
Carnegie Mellon University 1989 — 1990
MS, Information Networking
Cornell University 1985 — 1989
BS, Electrical Engineering
Liberty InfoTech Services LLC September 2013 - Present
CGI August 2013 - September 2013
Liberty InfoTech Services LLC October 2012 - August 2013
Yahoo! May 2012 - October 2012
IBM September 2011 - January 2012
Cisco Systems August 2010 - October 2010
Ericsson May 2010 - July 2010
SITA September 2007 - October 2008
AT&T December 2006 - April 2007
T-Mobile March 2006 - October 2006
Skills
Unix, Linux, Oracle, Solaris, Servers, Databases, Windows Server, VMware, Perl, Operating Systems, System Administration, SQL, Shell Scripting, XML, SharePoint
Education
Capella University 2014 — 2016
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance, 4.00
LAN WAN Professional 2010 — 2011
Certified WAN Professional, Cisco training for CCNA, CCNA Security, CCNA Voice, CCNA Wireless, CCNP
New Horizons Computer Learning Center 2009 — 2010
Certificate, CompTIA Linux+ and Interconnecting Cisco Networking Devices Part 1 and Part 2
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Information Systems Management, Information Systems Applications
Xavier University of Louisiana 1980 — 1987
Bachelor of Science, Computer Information Systems
T-Mobile May 2011 - Present
T-Mobile June 2007 - April 2011
Alltel 2006 - 2007
Alltel January 2002 - September 2006
Keithley Instruments 1999 - 2001
Skills
4G, IP, Ethernet, Network Design, SIP, Wireless, Telecommunications, CDMA, SDH, MPLS, Cellular Communications, Switches, Troubleshooting, UMTS, LTE, 3G, QoS, GSM, VoIP, Computer Network..., BGP, SS7, WiMAX, RF, TCP/IP, Network Engineering, GPRS, ATM networks, Mobile Devices, Wireless Networking, WiFi, Routing, WCDMA, Core Network
Education
Case Western Reserve University 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
ECS-Federal February 2012 - Present
Independent Expert Witness January 2009 - Present
Scientific Research Corp. February 2009 - February 2012
APCO International 2008 - 2009
T-Mobile 2007 - 2008
Earthlink (Municipal Wi-Fi) 2005 - 2006
V-comm Inc. March 2004 - March 2005
Telnet 2001 - 2004
Berliner Communication Incorporated 1999 - 2001
Metapath Software Incorporated (MSI) 1998 - 1999
Skills
RF Engineering, Wireless, RF, Cellular Communications, CDMA, Telecommunications, Network Design, WiFi, GSM, Microwave, Wireless Networking, Antennas, Systems Engineering, RF design, 3G, WLAN, Linux, Unix, Project Management, Optical Fiber, Electronics, Customer Service, Optimization, System Design, Radio, Microsoft Office, MapInfo, TDMA, Information Assurance, Cellular, Planning, Problem Solving, Fiber, Linux System..., Red Hat Linux, Host Based Security..., Expert Testimony, Military Security, Site Acquistion, Propagation..., Interference Mitigation, McAfee ePO, PC Repair, Cat5, Cell Site Construction, Zoning Testimony, Technical Writing, Security Clearance, Systems Analysis, Expert Witness - Legal...
Education
Carnegie Mellon University 2012 — 2012
DISA HBSS 4.5 Administration, Cyber Security, Completed
The George Washington University 1968 — 1970
T-Mobile
Education
Carnegie Mellon University
T-Mobile March 2013 - Present
Boeing June 2008 - February 2013
Boeing June 2006 - June 2008
Lutron Electronics June 2005 - September 2005
Skills
Information Security, Network Security, Windows Security, Unix Security, Risk Management, NeXpose, Archer, Nmap, Wireshark, CISSP, SIEM, IT GRC, Usability, System Architecture, Requirements Analysis, Testing, Software Development, Software Documentation, .NET, Java, Configuration Management, Process Improvement, Vulnerability Assessment, Security, Penetration Testing, Computer Security, Information Security..., Vulnerability Scanning, IDS, Application Security, Web Application Security, PCI DSS, NIST, Systems Engineering, Enterprise Architecture, Information Assurance, ISO 27001, Vulnerability Management, Security Architecture..., Security Audits, Cloud Computing
Education
University of Washington 2009 — 2010
Certificate, Information Security and Risk Management
Carnegie Mellon University 2002 — 2006
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
T-Mobile May 2014 - Present
Microsoft October 2013 - April 2014
REI for AIM Consulting July 2013 - October 2013
Amazon December 2012 - July 2013
Microsoft October 2010 - December 2012
Wells Capital Management December 2007 - August 2010
Grede Foundries, Inc. February 2007 - November 2007
US Department of Transportation (DOT) - FMCSA for RSIS August 2004 - November 2006
IEEE June 2003 - August 2004
Travelport (Formerly known as Worldspan) July 1989 - December 2003
Skills
Windows, Servers, Troubleshooting, Documentation, VMware, SQL, SharePoint, Active Directory, Disaster Recovery, IIS, Linux, Microsoft Exchange, Unix, Security, Microsoft SQL Server, WAN, Operating Systems, Databases, Windows Server, Project Management, Program Management, Communication, Coordination, Content Management, Web Content Management, Producing Web Content, Unix Operating Systems, Technical Writing, Educational Leadership, Technical Architecture, Technical Analysis, System Architecture, Systems Analysis, System Design, Software Documentation, Data Center, System Administration, Technical Support, Enterprise Software, Agile Project Management, Visio, Hardware, SDLC, Integration, Infrastructure, Analysis
Education
Capella University 2006 — 2010
Masters of Science, Information Technology, Enterprise Architecture and Software Design
University of Phoenix 2002 — 2005
Bachelor's of Science, Information Technology, Honors
T-Mobile December 2013 - Present
University of Washington October 2010 - June 2014
Zones. Inc October 2011 - November 2013
Washington State Department of Enterprise Services April 2007 - October 2011
General Dynamics July 2000 - February 2007
Capitol College 2005 - 2007
US Navy July 1980 - July 2000
Skills
Information Assurance, Information Security, Vulnerability Assessment, CISSP, Computer Security, Penetration Testing, Incident Response, Disaster Recovery, Business Continuity..., Ethical Hacking, Computer Forensics, Malware Analysis, Exploit Development, PCI DSS, Compliance Auditing, Certified Hacking..., Security, Network Security, CEH, Information Technology, Program Management, TCP/IP, Network Architecture, Information Security..., Vulnerability Management, Firewalls, Microsoft Certified..., Internet Security, CISM, Security Policy, Security Architecture..., Intrusion Detection, Security Audits, Application Security, ISO 27001, Vulnerability Scanning, Web Application Security, IDS, Wireless Security, NIST, IT Audit, Nessus, Encryption, Business Continuity, Identity Management, VPN
Education
Capitol College 2011 — 2014
DSc, Information Assurance
Capitol College 2006 — 2007
MsNS, Network Security
University of Phoenix 2000 — 2005
BSIT, Network Technology
T-Mobile July 2012 - Present
T-Mobile December 2007 - August 2012
T-Mobile January 2011 - June 2012
T-Mobile November 2008 - January 2011
HO Sports November 2005 - March 2007
AT&T Wireless June 1999 - April 2004
Skills
Windows 7, Networking, SQL, Wireless, Network Security, BMC Remedy, Quality Assurance, Management, Microsoft Office, Telecommunications, Microsoft Excel, Call Centers, Customer Experience, Microsoft Word, Cisco Technologies, Technical Support, SharePoint, Analysis, Mobile Devices
Education
Cascadia Community College 2010 — 2011
Network Technologies, 3.4
Strategy Computers 2007 — 2009
A+ Certified
Cascadia Community College 2008 — 2008
Certificate of Completion, C# Programming
White Pass High School 1990 — 1994
Diploma, General
CenturyLink January 2015 - Present
CenturyLink May 2014 - August 2014
T-Mobile October 2012 - August 2013
AT&T Mobility March 2012 - October 2012
Ericsson January 2011 - June 2012
Ericsson April 2011 - February 2012
AT&T Mobility July 2010 - March 2011
MobileComm Professionals, Inc August 2009 - June 2010
NSN 2009 - August 2009
T-Mobile January 2008 - December 2008
Skills
Competitive Analysis, Business Analysis, Market Research, RF, Business Strategy, Requirements Analysis, Telecommunications, LTE, NSN, 3G, 2G, UMTS, CDMA, Networking, Optimization, Mobile Devices, Key Performance..., RF Engineering, RF design, WCDMA, Network Optimization, 4G, HSDPA, RAN, Wireless, Actix, MapInfo, Strategy, Cross-functional Team..., Cellular Communications, Mobile Technology, Network Design, Communications Audits, Mobile Communications, Open Source Software, Analytics, Wireless Networking, Data Analysis, Microsoft Office, SQL, Microsoft Excel, Marketing Strategy, Business Development, Strategic Planning, Social Media Marketing, Digital Marketing, Cloud Computing, Product Management, Product Marketing, Forecasting
Education
Carnegie Mellon University - Tepper School of Business
Master of Business Administration (MBA), Marketing, Strategy, Communications and Quant Analysis
Wayne State University 2005 — 2007
Bachelors, Engineering ECE
Institute of engineering and tech. Bhaddal 2002 — 2005
engg, electrical
St. Annes Convent School
SickKids Foundation January 2013 - June 2013
Rogers Communications March 2009 - June 2012
Rogers Communications February 2007 - May 2008
TD February 2004 - February 2006
T-Mobile October 2003 - February 2004
Bell March 2003 - September 2003
Corel Corporation August 1998 - May 2000
Skills
SQL
Education
Schulich School of Business 2007 — 2007
Certificate, Six Sigma Black Belt
Willis College of Business 1997 — 1998
Diploma, Visual Software Design
Carleton University 1994 — 1997
Bachelor's degree, Political Science
Cardinal Health February 2015 - Present
Magnum Media (WRJN/Q92.1) November 2014 - February 2015
Bliss Communications (WRJN/WEZY) July 2013 - October 2014
Goodwill Industries International February 2013 - June 2013
Tmobile November 2007 - February 2013
T-Mobile November 2003 - October 2007
T-Mobile September 2001 - November 2003
Skills
Sales, Customer Service, Leadership, Training, Retail, CRM, Customer Retention, Customer Satisfaction, Management, Team Building, Marketing Strategy, Sales Operations, Customer Experience, Marketing, Coaching, Wireless, Sales Management, Telecommunications, Account Management, Direct Sales, Quotas, Solution Selling, Salesforce.com, Microsoft Office, Inventory Management
Education
Cardinal Stritch University 2011 — 2013
Bachelors, Business Management
Gateway Technical College 2002 — 2006
associates, marketing
Meals On Wheels Atlanta June 2015 - Present
T-Mobile February 2013 - Present
J.Shoe Photography June 2011 - Present
T-Mobile April 2010 - February 2013
Circuit City December 2003 - March 2009
Skills
Loss Prevention, Customer Experience, Customer Retention, Customer Satisfaction, Inventory Control, Inventory Management, Merchandising, Profit, Retail, Retail Sales, Sales, Sales Management, Store Management, Visual Merchandising, Customer Service, Team Building, Sales Operations, Account Management, Direct Sales, Management, Training
Education
Capella University 2015 — 2018
Doctor of Philosophy (Ph.D.), Public Administration
South University 2009 — 2011
Master of Science, Criminal Justice (Homeland Security)
Savannah State University 2002 — 2006
BS, Behavior Analysis
Amazon September 2014 - Present
T-Mobile April 2014 - September 2014
T-Mobile July 2012 - March 2014
Carnegie Mellon Tepper School of Business August 2010 - May 2012
SmartOps Corporation June 2011 - August 2011
Sapient Corporation August 2009 - June 2010
Sapient Corporation August 2007 - July 2009
Tata Consultancy Services March 2005 - July 2007
Skills
Data Analysis, Supply Chain Management, Marketing Strategy, Agile Project Management, Team Management, Business Process..., Financial Analysis, Financial Modeling, Product Management, SQL, Statistics, Customer Lifetime Value..., Executive Presentations, Quantitative Analytics, Strategy, Pricing, Finance, Business Strategy, Business Analysis, Project Management, Leadership, Analytics
Education
Carnegie Mellon University - Tepper School of Business 2010 — 2012
MBA, Operations, Marketing, Finance
Maharshi Dayanand University 2000 — 2004
Bachelor of Engineering, Information Technology, Ranked in top 10%
Delhi Public School - R. K. Puram 1998 — 2000
CBSE XII, Science, Mathematics, 86
Mayo College 1992 — 1998
CBSE X, Science, Mathematics, 84
Vertafore March 2015 - Present
T-Mobile USA November 2010 - June 2014
T-Mobile November 2010 - May 2014
TD Canada Trust 2004 - 2010
TD Canada Trust October 2004 - February 2009
Rich Craft Homes May 2002 - August 2002
Rich Craft Homes May 2002 - August 2002
Ottawa Police Forensics Department May 2001 - August 2001
Triware, (E-commerce solutions company) May 2000 - August 2000
Price Waterhouse Coopers (PWC) May 1999 - August 1999
Skills
Business Strategy, Competitive Analysis, Strategy, Product Marketing, CRM, Management, Analysis, Leadership, Marketing Strategy, Marketing, Financial Analysis, Pricing, Sales, Customer Insight, Integrated Marketing, Risk Management, Portfolio Management, Finance, Cross-functional Team..., Forecasting, Product Management
Education
Calreton University
Bachelors of Engineering, Computer Systems
Cheonggang Academy
Bachelors of Engineering, Computer Systems
Carleton University
Finance
Carleton University
Bachelors of Commerce, Finance
Carleton University
Bachelors of Commerce, Finance
Freelance Instructional Designer December 2013 - Present
Southern California Edison November 2013 - November 2013
Southern California Edison December 2011 - November 2013
Adayana October 2010 - May 2011
Southern California Edison October 2009 - May 2011
Toshiba America Information Systems June 2006 - May 2009
Intrepid Learning Solutions August 2003 - June 2006
T-Mobile June 2003 - August 2003
Corbis April 2003 - May 2003
Cobalt Group March 2003 - April 2003
Skills
Captivate, Blended Learning, Instructor-led Training, Learning Management..., ADDIE, E-Learning, Instructional Design, Training, Employee Training, Learning Management, Project Management
Education
Capella University 2002 — 2004
Masters of Science, Instructional Design for Online Learning
Western Washington University
Bachelor of Art, Internet Resource Creation and Management, and Instructional Technology
Haver Filling Systems, Inc. May 2015 - Present
Quantum Tech Solutions Inc. January 2015 - April 2015
AT&T March 2013 - December 2014
FMHC April 2008 - January 2013
T-Mobile March 2008 - June 2009
Wireless Enterprises September 2007 - March 2008
Cingular Wireless 2005 - 2007
PK Diversified 2005 - 2006
The Banker's Exchange 2003 - 2005
MCI 2002 - 2003
Skills
Telecommunications, Program Management, Project Management, Vendor Management, Wireless, LTE, UMTS, 4G, 3G, GSM, Cellular Communications, CDMA, Integration, Microwave, Construction Management, Fiber Optics, Optical Fiber, Process Improvement, Procurement, Routers, RF, Vendor Co-ordination, Project Estimation, Process-driven, Process Analysis, Contract Requirements, Construction, Construction Safety, Subcontracting, Commercial Leasing, Zoning, Site Acquisition, VoLTE, Logistics Management, Quality Assurance, Construction Drawings, Engineering, Technical Leadership, Technical Support, Site Development, Site Planning, Site Inspections, Visual Inspection, Municipalities, DAS, Raw land, Antennas, Backhaul, Project Closeout, Permitting
Education
Capella University 2010 — 2013
Bachelor of Science (B.S.)
Emporia State University 1997 — 1999
United States Air Force Academy 1994 — 1996
DataSphere Technologies Inc. December 2014 - Present
AT&T September 2013 - December 2014
AT&T May 2007 - September 2013
T-Mobile January 2005 - May 2007
Skills
Sales, Solution Selling, Customer Service, Sales Operations, Wireless, Management, Customer Experience, Microsoft Office, Time Management, Mac OS, Windows 2000, Windows Vista, Windows 7, XP, Customer Retention, Troubleshooting, Windows XP, Communication, Qualifying Prospects, Managing Accounts, Cold Calling, Sales Prospecting
Education
Bellevue College 2002 — 2004
Associates of Arts and Science, Business Administration
Capella University
Bachelor of Business Administration (B.B.A.), Project Management
The Chicago School of Professional Psychology April 2015 - Present
Direct TV September 2013 - Present
Unity Consulting January 2011 - Present
Living Unity through Spiritual Ascension (non-profit) January 2004 - Present
Fulton County Health and Human Services Agency January 2011 - December 2012
Amdocs August 2009 - December 2012
T-Mobile 2003 - November 2009
Skills
Certified Anger..., Certificate in Project..., Non-profits, Program Management, Leadership, Public Speaking, Team Leadership, Vendor Management, Team Building, Telecommunications, Customer Service, Organizational..., Strategic Planning, Microsoft Office, Project Planning, Social Services, Leadership Development, Organizational..., High Potential..., Nonprofits, Change Management, Management, Analysis, Fundraising, Talent Management, Anger Management, Training, Coaching, Public Relations, Software Documentation, Organizational..., Executive Coaching, Workshop Facilitation, Consulting, Project Management, Performance Management, Interviews, Process Improvement, Mentoring, Employee Training, Employee Engagement
Education
The Chicago School of Professional Psychology 2015 — 2017
MA I/O Psychology, Industrial and Organizational Psychology
Mercer University 2010 — 2012
Bachelor of Science (B.S.), Organizational Leadership
University of Sedona 2004 — 2006
Master's & Doctorate, Metaphysical Psychology
Carl Sandburg College 1995 — 1997
Associate of Arts (A.A.), Marketing
Think Through Learning Inc. (Formerly Apangea Learning) July 2012 - Present
Blue Cross of Idaho February 2012 - July 2012
Apangea Learning July 2009 - February 2012
T-Mobile 2004 - 2009
DIRECTV April 2003 - September 2004
Skills
E-Learning, Instructional Design, Curriculum Development, Coaching, Training Delivery, Microsoft Office, Instructor-led Training, Performance Consulting, Curriculum Design, Educational Technology, Staff Development, Adult Education, Needs Analysis, Leadership, Instructional Technology, Learning Management, Teacher Training, Training, Blended Learning, Leadership Development
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Post Secondary and Adult Education
University of Phoenix 2008 — 2010
Masters Degree, Adult Education & Training
Utah State University 1990 — 1996
B.S., Secondary Education
Aetna May 2012 - Present
Capital One Bank January 2011 - February 2012
SitelWork at Home2011 November 2010 - March 2011
Prostaff- Direct Energy 2010 - 2010
T-Mobile 2008 - 2010
Verizon Telecom 2005 - 2008
Verizon 2005 - 2008
Skills
Keyboard Skills, 10 Key, Sales, Customer Service, Microsoft Word, Microsoft Excel, Lotus 123, Outlook Express, PowerPoint
Education
Capella University
Steinhafels November 2012 - March 2013
Wireless Vision, LLC November 2011 - November 2012
Core Wireless, LLC November 2010 - November 2011
T-Mobile November 2004 - November 2010
Best Buy September 2001 - November 2004
Skills
Wireless, Customer Retention, Telecommunications, Sales Management, Sales, Quotas, Direct Sales, Sales Operations, Customer Experience, Customer Satisfaction, Retail Sales, Store Management, Sales Process, Cold Calling, Employee Training, Development Of Employees, Coaching, Schedules, Recruiting, Interviews
Education
Carroll College
US Cellular Consultation AgentGeek SquadJune 2015 - Present
T-Mobile April 2012 - June 2015
Education
University of Wisconsin-Whitewater 2005 — 2006
Information systems
Carroll University 2004 — 2005
Computer Science
Paul Fredrick March 2013 - Present
Paul Fredrick May 2011 - February 2013
T-Mobile January 2011 - May 2011
Dell Canada October 2006 - April 2008
Convergys February 2000 - February 2005
Skills
Customer Service, Social Media Marketing, Social Media, Call Centers, Telecommunications
Education
Kutztown University of Pennsylvania 2008 — 2010
Bachelor's degree, Anthropology
Carleton University 1996 — 2000
BMO Harris Bank January 2012 - Present
T-Mobile September 2009 - December 2010
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Consumer Lending, Customer Service, Credit Analysis, Cross Selling, Call Centers, Deposits, Small Business Lending, Mortgage Lending, Commercial Lending, Lines Of Credit, Cash Management, Customer Experience, Lotus Notes, Customer Satisfaction, Outlook
Education
Cardinal Stritch University 2013 — 2017
Bachelor of Business Administration (B.B.A.)
Milwaukee Area Technical College
Associate's degree, Accounting and Finance
T-Mobile 2005 - Present
Education
Cape Fear Community College
Case Western Reserve University August 2014 - Present
T-Mobile April 2013 - July 2014
Geek Squad May 2011 - April 2013
Education
Case Western Reserve University 2007 — 2014
Bachelor of Arts (B.A.), Biology, General
RadioShack October 2013 - Present
RadioShack October 2013 - Present
T-Mobile July 2011 - March 2013
Skills
Scheduling, Employee Counseling, Hiring, Cash Handling, Sales Management, Payroll, Wireless, Consumer Electronics, Retail Sales, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience
Education
Carrington College-Boise 2009 — 2010
Dental Assisting/Assistant
Nampa Senior High School 2002 — 2006
General Studies