T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
JayKay Recruitment Ltd November 2014 - Present
T-Mobile November 2009 - January 2014
Skills
Direct Sales, Customer Retention, Call Centers, Customer Satisfaction, Sales, Telecommunications, Customer Experience, Cold Calling, Sales Operations, Account Management, Wireless, Customer Service, Cellular Communications, Sales Management, Team Building, Data Entry, Time Management, Sales Process, Outlook, New Business Development, Telephone Skills, Team Leadership, Microsoft Office, Collections, Payroll, Accounts Payable, Management
Education
Ashworth College 2012 — 2014
Associate's degree, Legal Assistant/Paralegal, 3.0
Ashworth College 2012 — 2013
Associates, Paralegal
Flex Tech January 2009 - Present
Workout Anytime Madison October 2013 - February 2014
Riviera Fitness Inc. May 2006 - July 2008
T-Mobile March 2005 - April 2006
In the Zone August 2003 - February 2005
Skills
Fitness
Education
Auburn University 2002 — 2003
Master of Education (MEd), Biomechanics
Auburn University 1998 — 2002
Bachelor of Science (BS), Kinesiology and Exercise Science
ProArch IT Solutions May 2010 - August 2015
T-Mobile March 2007 - January 2010
SEDC May 2005 - March 2007
SEDC May 2000 - May 2005
Skills
Agile Methodologies, SDLC, XML, HTML, Requirements Analysis, Testing, SQL, Web Applications, Databases, Software Project..., Visual Studio
Education
Auburn University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
eClinicalWorks October 2014 - Present
MarketSource, inc July 2012 - Present
T-Mobile March 2009 - June 2012
AT&T April 2004 - April 2005
Skills
Sales, Account Management, Retail, Mobile Devices, Wireless, Training, Direct Sales, Sales Process, Salesforce.com, B2B, Sales Operations, Marketing Strategy, Solution Selling, Lead Generation, Sales Management, Team Building, Sales Presentations, Selling, New Business Development, Customer Retention, Key Account Management, Customer Satisfaction, Customer Experience, Call Centers, Telecommunications
Education
Assabet Valley Regional Technical School 1988 — 1991
CAD/CADD Drafting and/or Design Technology/Technician
Nichols College
Mobile Associates 2012 - Present
T-Mobile USA 2010 - 2012
T-Mobile, USA 2008 - 2010
T-Mobile 2007 - 2008
T-Mobile 2004 - 2007
VoiceStream Wireless 2001 - 2004
Powertel PCS Wireless 1996 - 2001
Skills
Integration, Telecommunications, SDLC, Enterprise Software, Software Development, Mobile Applications, Program Management, IT Strategy, Vendor Management, Software Project..., Strategy, Enterprise Architecture, Mobile Technology, Management, E-commerce, Scrum, Agile Methodologies, Wireless, SaaS, Process Improvement, Mobile Devices, Android, Product Management, IT Management, Strategic Leadership, Web Applications, Leadership, Cloud Computing, Mobile Payments, Mobile Design, Web Commerce, Cloud Applications, Android Development, iOS, iOS development, iOS Design, Mobile Marketing, IBM Websphere Commerce, Offshore Outsourcing, Digital Marketing, SEO, Website Development, Business Development, Social Media Marketing, Cross-platform..., Content Management, Direct Sales
Education
Auburn University 1992 — 1996
Bachelor of Science (BS), Management Information Systems
T-Mobile July 2012 - Present
T-Mobile September 2009 - July 2012
T-Mobile USA January 2007 - September 2009
T-Mobile USA November 2005 - January 2007
T-Mobile June 2001 - November 2005
T-Mobile ( formerly Powertel) June 2000 - June 2001
T-Mobile ( formerly Powertel) July 1998 - June 2000
Skills
JBoss Application Server, Spring, Flex, Databases, Telecommunications, Wireless, Vendor Management, GSM, Requirements Analysis, ITIL, Integration, SDLC, Call Center, Unix, Business Analysis, Oracle, Agile Methodologies, Project Management, SOA, IT Management, Cross-functional Team..., Scrum, Software Development, Enterprise Software, Program Management, Team Leadership, PMO, Troubleshooting, Leadership, Software Project..., IT Strategy, System Architecture, Systems Analysis, Strategy, Enterprise Architecture, Testing, System Deployment, Management, Project Planning, Business Intelligence, Agile Project Management, Visio, Solution Architecture, PMP, Product Management, Business Process, Telecom BSS, Ericsson OSS, BSS
Education
Auburn University 1994 — 1998
BS-BA
T-Mobile October 2014 - Present
CBRE October 2013 - October 2014
T-Mobile December 2005 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Sales, Contract Negotiation, Wireless, Program Management, Telecommunications, Cellular Communications, Real Estate, Vendor Management
Education
Ashford University 2012 — 2015
Bachelor's degree, Real Estate
T-Mobile November 2002 - Present
T-Mobile USA, Inc October 2004 - April 2011
RPS September 2008 - March 2009
t-mobile usa January 2004 - February 2004
T-Mobile November 2002 - December 2003
Cingular Wireless January 1998 - January 2002
Skills
Sales Operations, Customer Satisfaction, Customer Retention, Sales Management, Account Management, Retail, Customer Experience, Wireless, Inventory Management, 4G, Direct Sales, Sales, Merchandising, Taleo, Team Building, Retail Sales, Management, Recruiting, Leadership, Solution Selling, B2B, Selling, Customer Service, Sales Process, Team Leadership, Store Management
Education
Ashford University 2012 — 2014
Organizational Management
Fairfield Inn & Suites by Marriott AUM Enterprises March 2010 - Present
Hampton Inn & Suites by HILTON November 2009 - March 2010
Hampton Inn & Suites by HILTON September 2009 - November 2009
Holiday Inn Express Inverness September 2008 - August 2009
Planet AT&T Authorized Retailer January 2008 - August 2008
T-Mobile August 2005 - August 2007
Skills
Hotel Management, Training, Hotels, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Accounts Receivable, Accounts Payable, Department Budgeting, Strategic Planning, FOSSE, OnQ, Public Speaking, Public Relations, Leadership Development, Green Technology, Corporate Communications, Strategic Communications, Procurement, IT Management, Hospitality, Human Resources, Budgets, Leadership, Sales, Customer Service, Employee Training, Purchasing
Education
University of South Alabama 1999 — 2001
Marketing, Logistics, Economics, Business Management, Statistics, advertising, marketing.
Auburn University 1992 — 1995
Engineering, Liberal Arts, Physics, Chemistry, ethics, chemistry, advanced mathematics.
St. Paul's Episcopal School 1979 — 1992
General Academic Diploma
T-Mobile October 2013 - Present
T-Mobile April 2014 - September 2014
T-Mobile 2012 - 2013
Skills
Customer Service, Customer Retention, Customer Satisfaction, Customer Support, Escalation Resolution, Customer Escalation..., Sales, Coaching, Job Coaching, Leadership Development, Staff Development, Communication, Performance Motivation, Team Leadership, Relationship Building
Education
Ashworth College 2013 — 2017
Bachelor's degree, Business, Management, Marketing, and Related Support Services
T-Mobile March 2002 - Present
Skills
Research, Photoshop, Customer Experience, Telecommunications, Team Leadership, Customer Satisfaction, Call Centers, Training, Coaching, Management, Performance Management, Team Building, Cross-functional Team..., Leadership, Process Improvement, Project Management, Sales, Strategic Planning, Customer Retention, Customer Service, Program Management, Employee Training, Wireless, Training Delivery, Leadership Development
Education
Ashford University 2015 — 2017
Master of Arts (M.A.), Masters of Arts in Teaching and Learning with Technology
UC Irvine, Extension 2015 — 2017
Western Governors University
T-Mobile October 2007 - Present
Skills
Administrative..., Travel Arrangements, Spreadsheets, Calendaring, Expenses, Office Equipment, Confidentiality, Executive Support, Meeting Scheduling, Meeting Planning, Administrative..., Concur, Customer Satisfaction, File Management, Leadership, Microsoft Office, Sales, Telecommunications, Customer Experience, Customer Service, Team Leadership, Team Building, Customer Retention, Call Centers, Performance Management, Time Management
Education
Ashford University
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Glenn Hills High
T-Mobile August 2011 - Present
Skills
Cisco IOS, Cisco Technologies, Routers, Network Design, Switches, OSPF, Ericsson OSS, NSN, LTE, T3, Alcatel, BTS Installation, RNC, WLS
Education
ATI Technical Training Center 2006 — 2008
IT & Networking Administration, Network and System Administration/Administrator
Westwood College-Dallas 2004 — 2006
Associate's degree, Graphic Design
State of Alabama Department of Labor June 2014 - Present
T-Mobile 2009 - August 2014
Sylvan Learning Centers April 2008 - May 2009
Decatur City Schools August 2006 - May 2007
Education
Athens State University
Bachelor of Education (BEd), Elementary Education and Teaching
John C Calhoun State Community College
T-Mobile October 2014 - Present
T-Mobile December 2013 - Present
Better Bag Corporation November 2013 - Present
AT&T 2011 - 2014
Sprint Nextel April 2008 - September 2011
Skills
Customer Retention, Account Management, Sales, Cellular Communications, Cold Calling, Mobile Technology, CDMA, VoIP, B2B, Customer Service, Wireless Networking, LTE, GSM, Troubleshooting, Merchandising, Recruiting, Blackberry, Training, Cloud Computing, Microsoft Office, Customer Satisfaction, Sales Process, CRM, Product Management, Retail, Telecommunications, Direct Sales, Sales Management, Wireless, Sales Operations, Customer Experience, Solution Selling, Team Building
Education
Robert Morris College 2013 — 2015
MIS, Computer Systems Analysis
International Academy of Design and Technology-Chicago 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Digital Communication and Media/Multimedia
Ashford University
Master of Business Administration (M.B.A.), Information Technology
T-Mobile September 2012 - Present
T-Mobile November 2011 - September 2012
T-Mobile June 2010 - October 2011
T-Mobile April 2009 - June 2010
JPMorgan Chase Bank August 2007 - January 2009
Sprint Nextel September 2005 - June 2007
T-Mobile January 2004 - September 2005
AT&T Wireless July 2000 - May 2002
US Army June 1998 - June 2000
Skills
UMTS, GSM, Troubleshooting, Switches, Wireless, IP, Telecommunications, Wireless Networking, LTE, Ethernet, NSN, Ericsson OSS, 3G, 4G, 2G, Routers, Node B, Fiber Optics, Network Engineering, RNC, Team Leadership, Management, RAN, T1, Mobile Devices, Cellular Communications, ATM networks, TCP/IP, Microwave, SIP, VoIP, 5ESS, TDM, Networking, CDMA, CCNA, Testing, Network Design, MPLS, RF, LAN-WAN, Telephony
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Information Systems
DeVry University 2011 — 2014
Bachelor of Science, Network and Communications Management, 3.87 GPA
National Communictions Training Center 2006 — 2006
Certificate, Certified Fiber Optics Technician
T-Mobile May 2014 - Present
T-Mobile September 2013 - May 2014
T-Mobile March 2012 - July 2013
Ameriprise Financial October 2010 - September 2011
Sprint June 2006 - August 2010
All In One Communications July 2002 - May 2006
Skills
B2B, Sales, New Business Development, Telecommunications, Cold Calling, Mobile Technology, Team Leadership, Lead Generation, Leadership, Retail, Sales Management, Management, Training, Wireless, Coaching, Social Networking, Networking, Mobile Applications, Teamwork, Marketing, Solutions Marketing, Problem Solving, Mobile Solutions, WiFi, Project Management, Strategy Implementation, Solution Implementation, Account Management, Customer Retention, Sales Operations, Salesforce.com, Mobile Devices, Customer Service, Customer Satisfaction, Sales Process, Direct Sales, Solution Selling
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), Marketing
Ashford University 2008 — 2010
BA, Public Relations/ Marketing
Minnesota State University, Mankato 2006 — 2008
Business: Marketing
T-Mobile January 2013 - December 2014
LE LLC February 2008 - April 2014
MuscleMaster.com January 2007 - January 2010
Rocky Mountain Sports Nutrition March 2004 - January 2007
Skills
Customer Service, Management, Team Building, Strategic Planning, Sales Management, Fitness, Sales, Leadership, Coaching, New Business Development, Marketing Strategy, Personal Training, Marketing, Budgets, Wellness, Public Speaking, Public Relations, Leadership Development, Human Resources, Business Strategy, Business Planning, Small Business, Training & Development, Employee Training, Customer Relations, Customer Support, E-commerce, Computer Network..., Real Estate, Warehouse Management, Warehouse Control
Education
Kaplan 2013 — 2014
Real-estate
Ashford University 2000 — 2004
Bachelor of Business Administration (B.B.A.)
Cumulus Media June 2005 - Present
The Worship Center Christian Church April 2012 - Present
Sly King Productions June 2009 - Present
Takes A Village Mentoring Program July 2010 - Present
Cumulus Broadcasting February 2008 - March 2012
SociallyLinked, L.L.C. June 2011 - November 2011
T-Mobile December 2003 - September 2011
SociallyLinked,L.L.C. October 2010 - June 2011
Sunglass Hut November 2003 - December 2003
Drivers Way November 2003 - December 2003
Skills
Media Relations, Radio, Public Relations, Press Releases, Publicity, Social Networking, Facebook, Social Media Marketing, Voice Over, Copywriting, Social Media, Broadcast, Marketing Communications, Management, Public Speaking, Marketing, Digital Media, Event Management, Time Management, Event Planning, Leadership, Customer Service, Sales, Entertainment, Fundraising, Training, Program Management, New Media, Email Marketing, Advertising, Strategy, Interviews, Strategic Communications, Nonprofits, Internal Communications, Adobe Audition, Radio Broadcasting, Editing, Sponsorship, Microsoft Office, Strategic Planning, Marketing Strategy, Online Marketing, PowerPoint, Team Building, Television
Education
Homewood High School 1993 — 1997
General high school, studies
Auburn University 1997 — 1999
Communication Managment
Jefferson State Community College 1999 — 2000
General Studies
University of Alabama at Birmingham 2000 — 2004
Communication Management/Mass Communication
Cooks Pest Control August 2015 - Present
Chromascale June 2015 - September 2015
T-Mobile March 2014 - June 2015
Cumulus Media March 2012 - November 2014
BrainBlast Trivia October 2012 - September 2013
Skills
Video Editing, Video Production, Broadcast, Video, Audio Editing, Adobe Audition, Adobe Creative Suite, Television, Multimedia, Radio, After Effects, Photoshop, Videography, Premiere, Photography, InDesign, Illustrator, Vector Illustration, Logo Design, Shirt Design, Digital Photography, Social Media, Pop Culture
Education
Athens State University 2014 — 2016
Bachelor’s Degree, Graphic Design
John C Calhoun State Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Graphics
University of Montevallo 2010 — 2011
Graphic Design
Decatur High School 2006 — 2010
Advanced Diploma, General
New York Life Insurance Company October 2013 - Present
Central Oregon Community College August 2011 - September 2013
T-Mobile May 2008 - August 2011
Tillamook County Creamery Association August 2007 - December 2007
US Army October 2002 - September 2006
Skills
Research, Teaching, Leadership, Event Planning, Higher Education, Critical Thinking, Training, Editing
Education
Ashford University 2014 — 2017
Central Oregon Community College 2011 — 2013
MetroPCS December 2011 - Present
We Know Sports November 2010 - November 2011
T-Mobile April 2008 - August 2010
Best Buy September 2002 - April 2008
Skills
Sales, Wireless, Customer Satisfaction, Telecommunications, Direct Sales, Customer Retention, Management, Marketing, Marketing Strategy, Sales Management, Sales Operations, Training, Cold Calling
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Sports Management and Recreation, 3.0
HealthSouth May 2015 - Present
HealthSouth April 2012 - May 2015
HealthSouth January 2009 - June 2012
Trillium March 2008 - January 2009
Travel Nurse Solutions August 2006 - March 2008
T-Mobile June 2004 - August 2006
Skills
Applicant Tracking..., Sourcing, Healthcare, PeopleSoft, Business Development, Contract Negotiation, Taleo, Marketing, CRM, Recruitments, Physical Therapy, Talent Acquisition, Nurse Recruitment, PC Recruiter, Recruiting, Technical Recruiting, Cold Calling, Employee Relations, Human Resources, Occupational Therapy, Interim Staffing, Executive Search, Interviews, Hiring, Nursing, Talent Management, College Recruiting, Onboarding, Management, Leadership, Internet Recruiting, Temporary Staffing, New Hire Orientations, Staffing Services, Temporary Placement, Corporate Recruiting, Resume Writing, Employee Benefits, HRIS, Workforce Planning, Screening Resumes, Job Fairs, Performance Management, Employee Engagement, Benefits Negotiation, Personnel Management, Contract Recruitment, Succession Planning, FMLA, Training
Education
Auburn University
Bachelors - Business Administration, Marketing, Finance
BSHRM
MetroWest Medical Center September 2012 - Present
MGH Institute of Health Professions January 2012 - May 2012
Brain Injury Association of Massachusetts February 2007 - May 2011
Judge Rotenberg Center 2005 - 2007
T-Mobile 2005 - 2006
Skills
Healthcare, Microsoft Office, Excel, Fundraising, Community Outreach, Non-profits, Public Speaking, Public Health, Social Media, Mental Health, Customer Service, Program Development, Data Analysis, Program Evaluation, Grant Writing, Treatment, Nursing, Grants, Volunteer Management, Cpr Certified, Strategic Planning, PowerPoint, Youth Development, Health Education, Student Affairs, Government, Policy Analysis, Social Services, Proposal Writing, Hospitals, Leadership, Healthcare Management, Policy, Marketing Communications, Editing, Marketing, Training, Spanish, Qualitative Research, Literature Reviews, Rehabilitation, Adult Education, Curriculum Design, Public Policy, Public Relations, Microsoft Word, Community Development, Team Building, Clinical Research, Teaching
Education
MGH Institute of Health Professions 2011 — 2012
Bachelors of Science, RN, Nursing
Clark University 2007 — 2009
Masters, Public Administration
Assumption College 1999 — 2003
Bachelors, Social & Rehabilitation Services
University of Pittsburgh
Semester At Sea
T-Mobile February 2015 - Present
Factspan January 2014 - January 2015
PayPal June 2013 - December 2013
Affine Analytics Private Limited September 2011 - July 2012
Mu Sigma March 2010 - September 2011
Delphi Automotive Systems July 2008 - February 2010
Skills
SAS, VBA, Analytics, Statistical Modeling, Data Analysis, Microsoft Excel, Data Mining, R, SQL, Teradata, Predictive Analytics, Business Analytics, Analysis, CRM, Requirements Gathering, E-commerce, Team Management, Predictive Modeling, SAS programming, Business Intelligence, Tableau, Project Management, Data Modeling, Segmentation, Microsoft SQL Server
Education
University of Cincinnati 2012 — 2013
Master of Science (MS), Business Analytics
Sri Jayachamarajendra College of Engineering 2004 — 2008
B.E, Electronics & Communicaiton
Sarada Vilas PU College 2002 — 2004
PUC ( XII ), PCME
Atomic Energy Central School 1992 — 2002
Class X
T-Mobile September 2013 - Present
T-Mobile USA January 2010 - September 2013
Wilkins Research LLC October 2008 - January 2010
GEAR UP September 2007 - January 2010
Skills
Customer Service, Microsoft Office, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Outlook, Research, Critical Thinking, Event Planning, Leadership, Social Media, Program Management, Sales, Call Centers, Team Building, Team Leadership, Customer Satisfaction, Customer Retention, Customer Experience, Training, Telecommunications, Account Management, Coaching, Direct Sales, Sales Management, Time Management, Leadership Development, Management, Wireless, Mobile Devices, Employee Training, Sales Operations, Process Improvement, Cold Calling
Education
Ashford University 2015 — 2016
Master of Business Administration (MBA), Organizational Leadership
University of Tennessee at 2006 — 2010
BS, Criminal Justice
Vantage Sales Group October 2014 - Present
All Temp Windows April 2010 - October 2014
Your Service Team, INC February 2007 - August 2014
T Mobile August 2005 - August 2006
Verizon Wireless February 1992 - August 2005
Skills
Account Management, Sales Management, Direct Sales, Sales, New Business Development, Cold Calling, Selling, Sales Process, B2B, Customer Retention, Sales Operations, Project Management, Lease Negotiations, Contract Negotiation, Contract Management, Subcontractor..., District Sales..., Process Flow..., Telecommunications, Strategic Planning, Business Planning, Marketing Strategy, Coaching, Wireless, Negotiation, Management, Retail, Budgets, Business Development, Customer Service, Training, Product Management, Customer Satisfaction, Salesforce.com, Pricing, Strategy, Product Marketing, Program Management, P&L Management, Cross-functional Team..., Key Account Management, Operations Management, Start-ups, Competitive Analysis, CRM, Vendor Management, Team Leadership
Education
Auburn University 1988 — 1991
BS, Business Marketing
T-Mobile 2005 - Present
T-Mobile July 2001 - May 2005
Powertel July 1995 - July 2001
Skills
Telecommunications, Wireless, Mobile Communications, Building Coalitions, Building Relationships, Issue Management, Legislative Affairs, Corporate Law
Education
Auburn University
BS, Business
T-Mobile December 2011 - Present
T-Mobile February 2005 - Present
T-Mobile USA 2000 - Present
Amerisuites January 1999 - May 2000
Skills
Billing Systems, Business Analysis, Release Management, Telecommunications, Call Center, Management, Leadership, Team Leadership
Education
Ashford University 2010 — 2011
Bachelor of Arts - Organizational Management, Business Management
University of South Florida - College of Business Administration 2003 — 2005
Business
T-Mobile January 2015 - Present
Skills
Wireless, Telecommunications, Customer Satisfaction, Account Management, Solution Selling, Indirect Sales Channels, Contract Negotiation, Forecasting, Customer Retention, Business Strategy, Sales Operations, Corporate Real Estate, Site Acquisition, Franchise Consulting, Retail Sales, 3rd Party Relationships, 3rd Party Partnerships, Team Leadership, Team Management, Cross-functional Team..., Teamwork, Direct Sales, Sales Execution, Operational Execution, P&L Responsibilities, P&L Analysis, Business Development, New Business Development, Leadership Development, Marketing, Marketing Strategy, B2B, Coaching, Customer Experience, Leadership, Management, Mobile Devices, P, Recruiting, Retail, Sales, Sales Management, Selling, Strategic Partnerships, Strategic Planning, Team Building
Education
Lipscomb University 2008 — 2009
Masters, Business Administration
Auburn University 1996 — 2000
International Business, Marketing and Spanish
Vonage January 2015 - Present
The Evans Group LLC September 2014 - January 2015
T-Mobile June 2012 - March 2014
T-Mobile July 2011 - June 2012
T-Mobile February 2011 - July 2011
CPI Corporation September 2008 - August 2010
RadioShack January 2007 - September 2008
The Community Storehouse January 2006 - December 2007
RadioShack January 2006 - January 2007
RadioShack August 2004 - January 2006
Skills
P&L Management, Retail, Strategy, Strategic Planning, Cross-functional Team..., Sales Operations, Leadership, Sales Management, Management, Training, Contract Negotiation, Sales, Operations Management, Visual Merchandising, Income Statement, Wireless, P&L, Business Strategy, Customer Satisfaction, Recruiting, B2B, Marketing, Organizational Structure, Merchandising, Customer Experience, Customer Retention, Talent Management, Competitive Analysis, Franchising, Incentive Programs, Team Building, Account Management
Education
Aspen University 2006 — 2009
MBA, Business
Outokumpu March 2011 - Present
T-Mobile August 2010 - February 2011
Webley MD August 2009 - March 2010
Televox software inc April 2007 - August 2009
TeleVox Software, Inc. August 2005 - April 2007
Auburn University August 2003 - August 2005
Skills
Inventory Analysis, Data Analysis, Inventory Control, Inventory Management, Process Improvement, Physical Inventory, Microsoft Excel, Account Management, Sales, Enterprise Software, Salesforce.com, SAP, Leadership, Management, Sales Operations, Customer Service
Education
Auburn University 2003 — 2005
Master of Arts, Sociology
Auburn University 1998 — 2002
Bachelor of Arts, Criminology
Randstad USA June 2014 - Present
RadioShack July 2012 - June 2014
T-Mobile September 2009 - June 2013
AT&T March 1996 - September 2009
Skills
Sales Management, Technical Support, World History, Politics, Customer Satisfaction, Leadership, Sales
Education
Ashworth College 2004 — 2006
Associate's Degree, Business Administration and Management, General
PruittHealth April 2015 - Present
LIDS Sports Group October 2014 - April 2015
Hibbett Sporting Goods January 2014 - February 2015
WOW June 2013 - January 2014
ADP August 2012 - June 2013
Richmond County School August 2010 - August 2012
High Def Music Group March 2011 - September 2011
T-Mobile January 2008 - June 2010
Richmond County School August 2003 - January 2008
Wingate by Wyndym January 2006 - December 2006
Skills
Public Relations, Journalism, Customer Experience, Customer Service, Call Center, Outlook, Social Media, Data Entry, Public Speaking, Microsoft Office, Marketing, Networking, PowerPoint, Microsoft Word, Call Centers, Customer Satisfaction, Management, Software Documentation, Sales, Social Networking, Salesforce.com, Press Releases, Customer Retention, Microsoft Excel, Editing, Coaching, Social Media Marketing, Team Leadership
Education
Ashford University 2011 — 2015
B.A, Journalism (current)
Augusta State University 2001 — 2002
Education
Paine College 2000 — 2001
Biology, General
T-Mobile September 2013 - Present
Tech Edge Media 2005 - Present
Knology June 2011 - July 2012
AT&T Global Services June 2006 - July 2008
Future Call Centre 1996 - 2003
Skills
Customer Service, Customer Retention, Collections, Data Collection, Project Management, Online Publishing, Corporate Blogging, Online Research, ORM, Microsoft Excel, OneNote, Microsoft Word, Microsoft Publisher, Public Relations, Software Documentation, Strategy, Public Speaking, Social Networking
Education
Ashford University 2015 — 2016
Bachelor's degree, Industrial and Organizational Psychology
Glenn Hills High School 1996 — 2000
T-Mobile May 2015 - Present
T-Mobile March 2015 - Present
T-Mobile August 2014 - February 2015
T-Mobile July 2013 - July 2014
The City Church January 2009 - July 2013
Skills
Nonprofits, Team Leadership, Public Speaking, Strategic Planning, Microsoft Excel, Fundraising, Sales, Sales Management, Management, Customer Service, Mobile Technology, Small Business, Teaching, Training & Development, Microsoft Office, Event Planning, Leadership, Social Media, Microsoft Word, Team Building, Public Relations, PowerPoint, Research, Community Outreach, Marketing, Marketing Communications
Education
University of Alabama 2009 — 2015
Bachelor's Degree, Consumer Science Management
Auburn University 1996 — 1998
Secondary Education and Teaching
Auburn University March 2015 - Present
TSYS July 2005 - March 2015
USAF 2003 - 2008
T-Mobile March 1998 - July 2005
Dismounted Battle Space Battle Lab January 1997 - March 1998
Skills
Performance Management, Project Management, Employee Training, Data Analysis, Inventory Management, Organizational Behavior, Risk Management, E-Learning, Leadership Development, Process Improvement, Curriculum Development, Team Leadership, Management, HRIS, Employee Relations, Requirements Analysis, Program Management, Training Facilitation, Organizational..., Strategic Planning, Project Planning, Leadership, Operations Management, Training, Human Resources, Training Delivery, Executive Management, Organizational..., Blended Learning, Interviews, Coaching, Performance Improvement, Employee Engagement, Team Building, Change Management, Instructional Design, Organizational Design, Business Process..., Performance Consulting, Needs Analysis, Executive Coaching, Learning Management, Workshop Facilitation, Succession Planning, Management Development, Vulneravility Assessment, Executive Protection, Information Assurance, Personnel Management, Instructor-led Training
Education
Air University 2013 — 2013
Master of Arts (M.A.), Military Joint Operations Planning and Strategy
Air University 2006 — 2007
MS/MA, Military Operations
Auburn University 1991 — 1993
Bachelor of Applied Science (BASc), Pre-Medicine/Pre-Medical Studies
Community College of the US Air Force 1985 — 1993
Associate of Arts (A.A.), Security Administration
Junction Solutions April 2015 - Present
CCH, a Wolters Kluwer business October 2006 - March 2015
CCH October 2006 - January 2012
PTC March 2006 - September 2006
Solv Corporation August 2000 - July 2006
Future Fun Unlimited 2004 - 2005
Cendant-TRG 2003 - 2005
T-Mobile August 2002 - September 2003
Matrix Entertainment April 1999 - May 2003
IMS Health September 1998 - July 2001
Skills
Project Management, Microsoft Dynamics (GP,..., Oracle, SAP, SQL, Technical Presales, Training & Development, Sarbanes-Oxley Act, Virtualization, Microsoft Dynamics, Sales & Use Tax, Great Plains Software, SaaS, Pre-sales, NAV, Employee Training, Axapta, Microsoft SQL Server, Integration, Enterprise Software, CRM, Databases, Technical Demonstrations, Pre/Post Sales Engineers, Salesforce.com, Microsoft Dynamics ERP, Sales Engineering, Microsoft Dynamics SL, C#, Visual Basic, Scheduling Software, Visual Studio, Agile Methodologies, XML, Software Project..., Professional Services, ERP, Cloud Computing, Unix, Sales Process, Business Intelligence, Microsoft Dynamics AX, Microsoft Dynamics GP, Software, VMware, Management, Business Analysis, Consulting, Business Development, Solution Selling
Education
Auburn University 1993 — 1997
BSBA
Colbert Heights 1988 — 1991
Advanced Diploma
T-Mobile 2011 - Present
Hewlett-Packard 2009 - 2011
Hewlett-Packard Co., Asia Pacific 2006 - 2008
Hewlett-Packard 2003 - 2006
Procter & Gamble 2002 - 2003
Skills
IT Management, Project Management, Business Intelligence, Service Delivery, ITIL, Management, IT Service Management, Strategy, IT Operations, Service Management, Leadership, Operations Management, Business Analysis, Consulting, Information Technology, Budget Management, Strategic Planning, Account Management, Vendor Relationship..., Global Client Management, Employment Contracts, Procurement Contracts, Cross-cultural Teams, People Management, Productivity Improvement, IT Strategy, Outsourcing, Software Project..., Software Development, Vendor Management, Solution Architecture
Education
Ateneo de Manila University 1998 — 2002
BS, Management Engineering
T-Mobile August 2014 - Present
Equity New Mexico April 2012 - Present
T-Mobile August 2000 - August 2014
Realty One Of New Mexico April 2009 - April 2012
Skills
First Time Home Buyers, Real Estate, Short Sales, Foreclosures, Sellers, Investment Properties, Residential Homes, FHA, Relocation, Selling, Buyer Representation, Referrals, Analysis, Leadership, Training, Project Planning, Project Management, Microsoft Excel, Data Analysis, Data Mining, Database Administration, Analytics, Business Analysis, Investors, Management, Real Estate Transactions, Negotiation, Marketing, Refinance, Real Property
Education
Ashford University 2014 — 2016
Master's degree, Business Administration, Management and Operations
Kaplan Professional Schools 2008 — 2012
Certification, Real Estate
University of Pheonix 2008 — 2011
Bachelors of Science, Management
Concur May 2014 - Present
Costco (with Bradson Consulting) November 2012 - January 2014
FiberCloud (with Hansell-Tierney) August 2012 - October 2012
T-Mobile January 2011 - June 2012
T-Mobile January 2009 - December 2010
Blue Heron Biotechnology January 2007 - July 2008
Seattle Society for Information Management January 2007 - December 2007
Washington Mutual May 2005 - January 2007
Cap Gemini Sogeti March 1999 - May 2005
Heart Technology/Boston Scientific March 1992 - September 1998
Skills
Team Building, ERP, Management Consulting, Supply Chain Management, Business Operations, Biotechnology, IT Leadership, Cross-functional Team..., Consulting, Vendor Management, Strategic Planning, Process Improvement, Integration, Outsourcing, Executive Management, Project Management, Requirements Analysis, SharePoint, Software Project..., IT Strategy, Start-ups, SDLC, Cloud Computing, Business Development, IT Management, Program Management, Analysis, Business Process, Telecommunications, Procurement, Change Management, Wireless, Management, Business Process..., Enterprise Software, Product Management, Project Portfolio..., PMO, Disaster Recovery, Software Development, Strategy, Supply Chain, Information Technology, Professional Services, Business Analysis, Data Center, Leadership, SaaS
Education
Athens State University 1979 — 1981
BS
The University of Memphis 1977 — 1978
Ascend Performance Materials May 2015 - August 2015
Ascend Performance Materials August 2014 - December 2014
Ascend Performance Materials January 2014 - May 2014
T-Mobile April 2013 - January 2014
BB&T February 2013 - July 2013
Kroger June 2008 - May 2010
Skills
Chemical Engineering, Process Engineering, Aspen HYSYS, AFT Fathom, Shell & Tube Heat..., Operational Cost..., Microsoft Excel, Process Safety..., Engineering Drawings, Environmental Compliance, Industrial Safety, Environmental Permitting, Visio, Engineering..., Material Balance, Unit Operations, Business Operations, Medical Terminology, Laboratory Skills, Health Education, Exercise, Customer Service, Sales, Branch Banking, Microsoft Word, Microsoft Office
Education
Auburn University 2013 — 2017
Bachelor's Degree, Chemical Engineering, 4.0
Northeast Ohio Medical University (NEOMED) 2012 — 2012
M.D. Curriculum
Kent State University 2010 — 2012
Bachelor's Degree, Integrated Life Sciences, 3.55
T-Mobile February 2012 - Present
T-mobile USA November 2004 - January 2012
Skills
Leadership, Communications Audits, Sales Management, Wireless, Salesforce.com, Backhaul, Direct Sales, Mobile Technology, Cellular Communications, Sales Operations, Sales, Call Centers
Education
Ateneo de Manila University
Bachelor of Science, Business Management
Apple October 2013 - Present
Verizon Wireless August 2008 - October 2013
Verizon Wireless 2004 - 2008
T-Mobile 2003 - 2004
Skills
Quotas, Wireless, Telecommunications, M2M, Solution Selling, Cellular Communications, Direct Sales, Sales Management, Customer Retention, LTE, Call Center, Mobile Devices, Customer Satisfaction, Retail Sales, Account Management, Sales Operations, Cold Calling, Customer Experience, Channel, B2B, Sales, Retail, Team Management, Marketing, Cross-functional Team..., Managed Services, Merchandising, Interviews, Team Leadership, 4G, CDMA, Key Account Management, Lead Generation, Competitive Analysis, Coaching, Cloud Computing, Wireless Broadband, Mobile Technology, Forecasting, Management, Training, Sales Process
Education
Ashford University 2014 — 2016
Master of Business Administration (MBA), Finance, General
Ashford University 2010 — 2013
Bachelor's degree, Organizational Leadership, 3.0
T-Mobile October 2013 - Present
T-Mobile May 2011 - October 2013
Wells Real Estate Funds October 2005 - January 2011
Wells Real Estate Funds May 2001 - October 2005
Verso Technologies March 1999 - May 2001
LHS Communications June 1997 - March 1999
Alltel Wireless June 1995 - June 1997
Alltel Wireless 1995 - 1997
USAF July 1988 - July 1992
Skills
Mobile Applications, Mobile Solutions, Mobile Devices, Mobile Communications, Oracle Applications, Six Sigma, ITIL, Enterprise Architecture, Mobile Internet, Team Building, Team Leadership, Team Management, Informatica, Database Design, Database Management, Data Warehousing, Internal Audit, IT Audit, RFQ, Account Management, Budgeting, Business Strategy, Contract Negotiation, Change Management, Governance, Negotiation, Operations, Operations Management, Optimization, Strategic Planning, Product Development, Quality, Research, Real Estate, Risk Management, Problem Solving, Telecommunications, Vendor Management, Objective-C, Cocoa Touch, iPhone Support, iPad, Android Development, Google Apps, Windows Mobile, Mobile Payments, Mobile Design, Mobile Technology, Database Admin, Customer Self Service
Education
Georgia College and State University 2013 — 2015
Master of Business Administration (MBA)
Auburn University 1985 — 1995
BS, Management Information Systems
T-Mobile July 2015 - Present
Physio-Control, Inc. December 2014 - July 2015
Integrated DNA Technologies October 2012 - December 2014
Ramcar Group of Companies November 2010 - May 2012
KFC Philippines June 2011 - December 2011
Deutsche Bank March 2010 - May 2010
Skills
SAP, Analysis, Excel, Microsoft Office, Problem Solving, Budgeting, Planning, Financial Analysis, Forecasting, Financial Planning, Business Analysis, Financial Modeling, Data Analysis, Finance, Microsoft Excel
Education
Ateneo de Manila University 2010 — 2010
Master of Applied Mathematics, Major in Mathematical Finance
Ateneo de Manila University 2005 — 2009
BS Applied Mathematics, Major in Mathematical Finance
Contractor January 2013 - Present
Contractor January 2012 - Present
US Dept of Commerce (US Census Bureau) June 2009 - January 2011
NC Public Schools January 2002 - December 2010
T Mobile May 2006 - August 2009
U S Air Force 1979 - 2002
Fortune 500 RTP Pharmecutical Co. Logistics Services Contracting Co. 1997 - 1999
Skills
Budgeting, Strategic Planning, Operations Management, Business Operations..., Organizational..., Administrative..., Benefits and HR..., Accounting, Change Management, Mentoring, Team Building, Management Consulting, Hiring, Process Improvement, Coaching, Problem Solving, Customer Relations, Performance Metrics, Leadership Development, Customer Service, Business Process..., Cross-functional Team..., Call Center, P&L Management, New Business Development, Quality Assurance, Vendor Management, Metrics, Business Strategy, P&L, Team Leadership, Business Analysis, Business Planning, Executive Management, Planning, Program Management, Auditing, Performance Management, Budgets, Project Planning, Call Centers, Income Statement, Management, Leadership, Strategy, Recruiting, Employee Training, Policy, Training, Employee Relations
Education
Luther Rice College & Seminary 2014 — 2016
M.A., Leadership
ECPI University, Raleigh NC Campus 2013 — 2016
Bachelor of Science (B.S.), IT Engineering Technology - Network Security
Southeastern University 2013 — 2015
Master of Arts (M.A.)
Ashford University 2007 — 2009
BA Business, Organizational Development
Virginia Tech June 2015 - Present
BrownGreer PLC April 2014 - October 2014
URS Corporation August 2010 - April 2014
Computer Sciences Corporation May 2004 - September 2010
BearingPoint February 2004 - April 2004
Intercall, Inc August 2003 - February 2004
T-Mobile 2001 - 2003
Insolutions, Inc October 2000 - December 2001
Ciber, Inc August 2000 - October 2000
US Army 1988 - 1995
Skills
Program Management, PMP, Six Sigma, DoD, Training, Vendor Management, Security Clearance, Earned Value Management, Engineering, Defense, Systems Engineering, Analysis, Simulations, Integration, Requirements Analysis, Testing, Military, Security, Government Contracting, Process Improvement, Aerospace, Change Management, Government, Information Assurance, Proposal Writing, Configuration Management, System Design, Requirements Management, Air Force, Engineering Management, C4ISR, Top Secret, Technical Writing, National Security, Command, Navy, Avionics, Intelligence, Military Operations, Army, Operational Planning, Flight Simulation
Education
Auburn University 1996 — 1999
BS, MIS
ADP September 2014 - Present
T-mobile October 2009 - December 2013
Skills
Telecommunications, Wireless, Team Leadership, Management, Microsoft Office, VoIP, Troubleshooting, Mobile Devices, Customer Service, Integration
Education
Ashford University 2013 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0
It Works Global September 2015 - Present
STATE FARM INSURANCE AND FINANCIAL SERVICES March 2014 - Present
Bank of America 2011 - 2014
BlackBerry 2011 - 2011
Bank of America 2009 - 2010
T-Mobile 2006 - 2009
Skills
Contact Center..., Management, Contact Center..., Team Leadership, Influence Others, Cross-functional Team..., Leadership, Training, Sales, Microsoft Word, Microsoft Office, Research, Telecommunications, Microsoft Excel, PowerPoint, Team Building, Customer Service..., Job Coaching, Data Analysis, Escalation Resolution, Customer Escalation..., Workforce Management, Process Improvement, Photoshop, Problem Solving, Business Analysis, Small Business, Project Management, Communication, Teaching, Teamwork, Cross Selling, Product Launch, Quality Assurance, Troubleshooting, Risk Management, Financial Risk, Risk Assessment, Insurance
Education
Ashford University 2009 — 2013
Master of Business Administration (MBA), Project Management, 3.50
T-Mobile November 2014 - Present
Instant Diagnostic Systems June 2012 - October 2014
T-Mobile December 2011 - May 2012
Northrop Grumman Corporation November 2005 - November 2011
Skills
Technical Writing, Technical Support, Customer Service, Retail Sales, Customer Satisfaction, Sales, Customer Experience, Mobile Devices, Leadership, Customer Retention, Direct Sales, Team Leadership, Wireless, Retail
Education
University of Alabama in Huntsville 2005 — 2007
Graduate Certification, Technical and Scientific Communication
Athens State University 1991 — 1993
Bachelor's degree, English Language and Literature, General
T-Mobile March 2015 - Present
Verizon Wireless February 2014 - February 2015
Adecco Group October 2013 - February 2014
Raging raw organics March 2009 - August 2013
United States Army Signal Core December 2000 - June 2007
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2007 — 2010
Bachelor’s Degree, Restaurant, Culinary, and Catering Management/Manager, 3.5
Ashford University
Bachelor of Applied Science (B.A.Sc.), Behavioral Sciences
T-Mobile June 2006 - Present
T-Mobile November 2014 - February 2015
Greene County 911 November 2004 - May 2006
Hayseville Kansas PD July 2003 - November 2004
USCG July 1990 - July 1994
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Telecommunications, Customer Service, Training, Wireless, Team Leadership, Troubleshooting, Coaching, Team Building, Employee Training, Cellular Communications, Sales
Education
Ashford University 2015 — 2017
Bachelor's degree, Organizational Management
Ozarks Technical Community College 2011 — 2015
Associate of Arts (AA), Transfer degree
Gainesville High School 1986 — 1990
Associate of Arts (A.A.), General Studies
Amari Law Firm October 2007 - Present
T-Mobile April 2005 - September 2007
Marsh, Rickard & Bryan August 2004 - April 2006
Skills
Contract Negotiation, Telecommunications, Litigation, Customer Service, Legal Writing, Trials, Criminal Defense, Legal Research, Civil Litigation, Courts, Commercial Litigation, Mediation, Training, Legal Advice, Trial Practice, Direct Sales, Negotiation, New Business Development
Education
Birmingham School of Law 2004 — 2007
Doctor of Law (JD)
Auburn University 1999 — 2003
Hewitt-Trussville 1996 — 1999
Market Source, Inc September 2014 - Present
Create / HTC June 2010 - January 2014
AT&T Mobility September 2009 - May 2010
T-Mobile September 2007 - September 2009
Skills
Sales Operations, Direct Sales, Product Marketing, Account Management, Sales, Retail, Solution Selling, Cold Calling, Sales Management, Salesforce.com, Sales Presentations, Telecommunications, Customer Service, Training, Management, Time Management, Customer Retention, Marketing, Sales Process, Leadership, Trade Shows, Marketing Communications, Marketing Strategy, Recruiting, Key Account Management, Retail Sales, Mobile Devices, Team Leadership, Go-to-market Strategy, Merchandising, Team Management, Social Networking, Team Building, B2B, Customer Experience, Product Management, Social Media Marketing, Employee Training
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Business Administration Program Specializing in Marketing
Old Westbury 2004 — 2006
B.A., Media Communications
Movement Talent Agency (MTA) October 2014 - Present
Dance Rogue, LLC - Intensive Dance Workshops February 2011 - Present
Freelance Dancer/Choreographer January 2005 - Present
underscore_films, LLC January 2009 - February 2011
The Forensic Center – The Chicago School of Professional Psychology January 2009 - May 2010
T-Mobile November 2008 - January 2010
Skills
Film, Facebook, Event Planning, Dance, Social Media, Photography, Teaching, Choreography, Graphic Design, Web Design, Event Management, Video, Singing, Ballet, Advertising, Stage, Management, Motivational Speaking, Conference Speaking, Hip-Hop Dance
Education
The Chicago School of Professional Psychology 2008 — 2010
Master of Arts, Forensic Psychology
Southern Illinois University, Carbondale 2004 — 2008
Bachelor of Ats, Psychology
Auburn University 2001 — 2004
Bachelor of Arts, Secondary Education
It Works Global May 2015 - Present
T-Mobile May 2014 - Present
T-Mobile May 2008 - May 2014
CENTURY 21® January 2004 - August 2006
Capital One June 1998 - October 2004
Skills
Customer Service, Management, Leadership, Microsoft Office, Telecommunications, Team Leadership, Sales, Negotiation, Training
Education
Ashford University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hillsborough Community College 1989 — 1993
Associate of Arts (AA), Business Administration and Management, General
MarketSource Inc. February 2015 - Present
Old Navy May 2011 - October 2013
T-Mobile July 2008 - June 2011
Skills
Store Management, Loss Prevention, Visual Merchandising, Driving Results, Store Operations, Merchandising, Retail, Retail Sales, Hiring, New Hire Orientations, Employee Training, Succession Planning, Recruiting, Taleo, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Customer Experience, Event Planning, Time Management, Team Leadership, Training, Management, Leadership, PowerPoint, Leadership Development, Inventory Control, Sales
Education
Ashford University 2012 — 2014
Bachelor of Business Administration (BBA), Organizational Management
Voorhees College 2001 — 2004
Bachelor of Science (BS), Biology, General
ITWORKS MARKETING August 2013 - Present
Herbalife January 2009 - Present
Pee Jays fresh fruit October 2014 - December 2014
Ardyss August 2012 - January 2013
Safeway Freezer Storage Company, LLC 2013 - 2013
Missa Bay January 2008 - January 2012
T-Mobile January 2005 - January 2008
Comcast Cable January 2002 - January 2004
Skills
Customer Service, Wellness, Sales, Coaching, Fitness, Team Building, Marketing, Nutrition, Personal Training, Entrepreneurship, Microsoft Office, Leadership, Microsoft Word, Microsoft Excel, Inventory Management, Networking, Social Networking, Call Centers, Troubleshooting, Small Business, Computer Hardware, Time Management, Retail, Telephone Skills, Teamwork, Merchandising, Customer Retention, Home Based Business, Data Entry, Research, Public Relations, Customer Satisfaction, Team Leadership
Education
Star Career Academy-Egg Harbor 2000 — 2001
Computer Installation and Repair Technology/Technician
Atlantic Cape Community College 1994 — 1994
Casino Management
T-Mobile July 2014 - Present
Roth Staffing June 2013 - July 2014
Verizon Wireless April 2011 - May 2013
Verizon Wireless December 2009 - April 2011
Verizon Wireless October 2007 - December 2009
Furniture Row Companies June 2005 - October 2007
Stanley Steemer January 2002 - June 2005
Skills
Miscrosoft Excell, Microsoft Word, PowerPoint, Bookkeeping, Strong Communication..., Money Management, Cold Calling Experience, Fork Lift Certified, Water Restoration..., Air Duct Cleaning..., Management Skills, Marketing, Project Planning, Strong Organization..., Customer Service..., Policy Driven, Team Leadership, Team Building, Conflict Resolution, Moral Booster, Competitive, Extensive Mobile Device..., Shopp Operations, Close Attention to..., High Energy Level, Customer Service, Customer Retention, Churn, ARPU, Customer Satisfaction, Net Promoter Score, Sales Management..., Sales, Sales Process, Sales Management, Recruiting, Cold Calling, Leadership, Training, Forklift Operator, Coaching, Interviews, Call Centers, Human Resources, Selling, Management, Temporary Staffing, Hiring, Strategic Planning, Quotas
Education
Ashford University 2010 — 2011
Business, Management, Marketing, and Related Support Services
University of Alabama in Huntsville 2000 — 2001
T-Mobile August 2014 - Present
Goodcents deli July 2014 - August 2014
Wireless Lifestyle August 2013 - July 2014
WalMart December 2012 - August 2013
Huhtamaki Americas January 2012 - October 2012
Jack in the Box August 2011 - January 2012
Motel 6 August 2010 - August 2011
Taco John's International, Inc. March 2007 - August 2010
McDonalds March 2005 - August 2007
Skills
Basic computer skills, Microsoft Office 2007, Windows 7, Windows Vista, Windows Phone, Phone Skills, Computers, Customer Service, Money Management, Cashiering, Management, Telephone Skills, Sales, Time Management, Troubleshooting, Customer Satisfaction, Inventory Management, Microsoft Office, Microsoft Word
Education
Ashford University 2015 — 2016
Masters, Accounting
University of Phoenix 2010 — 2013
Bacholers, Business Management, Graduated with a 3.17 GPA
Heritage College-Kansas City 2003 — 2005
Associate of Science (AS), Massage Therapy, GPA 2.7
Blue Springs South High School 1999 — 2003
High School Diploma, High school diploma, GPA 2.3
T-Mobile January 2014 - Present
H & R Block December 2013 - April 2014
Skills
Call Centers, Customer Satisfaction, Customer Service
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Organizational Leadership
American InterContinental University 2009 — 2011
Associate's degree, Business Administration and Management, General
Southridge High School 2001 — 2005
High School Diploma, Business Administration and Management, General
T-Mobile September 2013 - Present
T-Mobile 2008 - September 2013
T-Mobile 2006 - 2008
Skills
Telecommunications, Wireless, Cellular Communications, CDMA, UMTS, LTE, 4G, 3G, GSM, Property Management, Mobile Devices, WiMAX, Wireless Networking, Leases, Zoning, Vendor Management, Project Management, Management
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Lock Haven University of Pennsylvania 2002 — 2006
Bachelors, Communication Media
Cooper Core Technologies August 2015 - Present
Cooper Core Technologies March 2015 - Present
JGC Creations February 2012 - March 2015
MetroPCS December 2010 - April 2011
MetroPCS June 2008 - December 2010
T-Mobile August 2002 - February 2007
Sprint January 2002 - August 2002
Sprint September 2000 - January 2002
Sprint July 1999 - September 2000
Skills
Retail, Sales, Merchandising, Customer Service, Sales Management, Corporate Gifts, Store Management, Apparel, Embroidery, Direct Sales, Retail Sales, Customer Satisfaction
Education
Atlantic Cape Community College 1994 — 1996
T-Mobile Retail Store ManagerAbercrombie & FitchAugust 2008 - January 2010
Global Concrete LLC May 2006 - June 2008
TGI Fridays January 2005 - June 2006
Lenderman's Martial Arts Academy January 2004 - January 2005
US Army June 2000 - December 2003
Education
Ashford University 2011 — 2013
Bachelor of Business Leadership, Business, Management, Marketing, and Related Support Services
Tacoma Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), General Studies
T-Mobile October 2014 - Present
Microsoft May 2014 - September 2014
Nokia January 2013 - May 2014
Nokia October 2012 - January 2013
Nokia July 2011 - October 2012
Nokia July 2008 - July 2011
Nokia July 2007 - June 2008
Nokia February 2007 - June 2007
Nokia October 2006 - January 2007
Nokia 2003 - October 2006
Skills
Project Management, Planning, Scheduling, USB, Skype, Testing, Requirements Management, Symbian, Project Planning, Process Scheduler, GSM, Mobile Communications, Program Management, Agile Methodologies, Wireless, Test Automation, Mobile Technology, Telecommunications, Mobile Devices, LTE
Education
Ashford University 2010 — 2012
MBA, Project Management, A
University of Oulu 2000 — 2003
BS, Computer Science/Engineering
Päivölä Adult Education College 1998 — 1999
Vichy University diplomas, French, Spanish
Raahen Lukio 1996 — 1998
High School Diploma, General Studies
Amazon June 2014 - Present
Boeing June 2013 - May 2014
T-Mobile October 2008 - June 2013
Acme Food Sales, Inc. August 1996 - September 2008
Skills
Procurement, Supply Chain, Vendor Management, Contract Negotiation, Logistics Management, Project Management, Supply Chain Management, Cross-functional Team..., Account Management, Warehousing, Contract Management, Strategic Sourcing, Leadership, Reverse Logistics, Process Improvement, Purchasing, Customer Service, Negotiation, Supply Management, Management, Logistics, Telecommunications, Sourcing
Education
Ashford University
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
Verizon Wireless November 2013 - Present
San Diego Reader October 2011 - April 2013
T-Mobile August 2011 - March 2013
WESTERN & SOUTHERN LIFE January 2011 - September 2011
R.W. Towt & Associates June 2010 - December 2010
Edward Jones January 2008 - June 2010
AT&T April 2006 - September 2007
Pacifica Wireless November 2005 - February 2006
PartyLite January 2002 - December 2005
Skills
Marketing, Sales, Insurance, B2B, Fixed Annuities, Investments, Customer Service, Life Insurance, CRM, Sales Presentations, Strategy, Small Business, Mutual Funds, Cold Calling, Customer Satisfaction, New Business Development, Team Building, Leadership, Management, Start-ups, Sales Process, Social Media, Business Planning, Social Media Marketing, Contract Negotiation, Planning & Organizing..., Business Analysis, Highly detail oriented, Physical Inventory, Make/Buy Decisions, Highly motivated..., Event Planning, Delegate Management, Self Management, Social Networking, Highly articulate, Public Speaking, Web Design, Creative Writing, Recruiting, Salesforce.com, Lead Generation, Direct Sales, Selling
Education
Ashford University 2010 — 2014
MBA, Marketing & Entrepreneurship
University of Phoenix 2009 — 2010
Master of Business Administration, Marketing
California State University-San Marcos 2002 — 2008
Bachelor of Science, Management and Marketing2008
T-Mobile November 2007 - Present
Green Branch Christian Faith Center January 2007 - Present
Skills
Avaya, Leadership, Project Management, Call Center, Customer Experience, Customer Satisfaction, Customer Service, SharePoint, Team Leadership, Telecommunications, Process Improvement, Workforce Management, Troubleshooting, Business Analysis, Analysis
Education
Auburn University
Goodman Networks 2012 - Present
Nsoro October 2010 - March 2012
Keypoint Communications October 2008 - October 2010
Wireless Network Group October 2006 - August 2008
T-Mobile August 2005 - August 2006
Trueposition February 2004 - August 2005
Black & Veatch,Nokia September 2002 - December 2003
Mastec March 2002 - August 2002
Skills
Excel, Access, PowerPoint, Microsoft word, Visio, MS Project, Einstein, Quick base, Siterra, Outlook, Managing Employees, Team Leadership, Team Management, Customer Satisfaction, SAP, EBP, COMSYS, Management, Project Management, WiMAX, Microsoft Project, Microsoft Word, RF, Wireless, Program Management, Software Documentation, LTE, PMP, Contract Management, CDMA, Telecommunications, Budgets, Troubleshooting, Time Management, Integration, Microsoft Excel, Construction, Quality Assurance, Process Scheduler, GSM, Cellular Communications, Fiber Optics, Vendor Management, Microwave, Site Acquisition, Recruiting, UMTS, 3G, Optical Fiber, Project Planning
Education
PMI institute
Ashland Community and Technical College 2010 — 2010
Phlebotomy
Telephony
Morehead State University 1995 — 1996
USMC Non-commissioned Officers School
Ashland Community and Technical College
METRO PCS April 2015 - Present
Cricket Wireless January 2015 - April 2015
Cricket Communications May 2013 - April 2015
Cricket Communications May 2006 - January 2015
T-Mobile January 2002 - May 2006
Skills
Sales Operations, Wireless, Account Management, Sales, Sales Management, Leadership, Management, Business Planning, Customer Retention, Customer Experience, Sales Process, Salesforce.com, Product Marketing, Vendor Management, Product Management, Business Development, Contract Negotiation, Networking, Building Relationships, Business Strategy, Product Development, Customer Service, Direct Sales, Solution Selling, Process Improvement, Telecommunications, Mobile Devices, B2B, Customer Satisfaction, Selling, Cross-functional Team..., Strategic Partnerships, New Business Development, Team Leadership, Training, Team Building, Forecasting, Competitive Analysis, Retail, Strategy, Sales Presentations, Marketing Strategy, Strategic Planning, Channel Partners, Cellular Communications, Marketing, CRM, Call Centers, Cold Calling, Start-ups
Education
Ashford University 2014 — 2016
Bachelor's degree, Project Management
Pima Community College
Business
University of Phoenix
Business
Apex Systems March 2015 - Present
TEKsystems February 2013 - January 2015
Resources Global Professionals September 2012 - January 2013
Motorola August 2008 - September 2012
Motorola August 2007 - December 2008
Bank of America March 2008 - August 2008
Wachovia Bank September 2006 - May 2007
T-Mobile July 2004 - July 2005
Wachovia Bank March 1998 - June 2005
Education
Georgia Institute of Technology 1993 — 1995
MBA, Business Administration and Management, General
Auburn University 1984 — 1992
Bachelor of Science (B.S.), Computer Engineering
Borgtor June 2012 - December 2012
T-Mobile May 2011 - August 2011
Quality assurance engineer, Thomson Reuters Software (Thailand) Limited May 2008 - July 2010
Bookapon March 2008 - May 2010
Quality assurance internship engineer, Reuters Software (Thailand) Limited June 2007 - September 2007
Skills
User Interface Design, Testing, Java, CSS, Python, User Experience, Eclipse, Usability Testing, Microsoft Office, User-centered Design, Ruby on Rails, Adobe Fireworks, jQuery, Balsamiq, Mobile Applications
Education
The Pennsylvania State University
Doctor of Philosophy (PhD), Information Sciences And Technology
Auburn University 2010 — 2013
M.S, Computer Science
Kasetsart University 2004 — 2008
B.S, Software and Knowledge Engineering
Jeffrey A. Barton Associates December 2013 - Present
T-Mobile July 2007 - May 2013
Gap Inc., Corp Architecture & Construction Finance 2000 - 2007
JAB Designs / Moody & Associates 1994 - 2000
Petitjean & Kennedy Architects June 1992 - February 1994
Skills
Contract Management, Architecture, Real Estate Development, Construction, Project Planning, Budgets, Project Management, Process Scheduler, Contractors, Team Leadership, Procurement, Property Management, Management, Team Building, Mergers & Acquisitions, Project Coordination, Real Estate, Space planning, Corporate Real Estate, Facilities Management, Sales, Forecasting, MS Project, Due Diligence, Renovation, Customer Satisfaction, Negotiation, Vendor Management, Process Improvement, AutoCAD, Project Estimation, Cost Management, Contract Negotiation, Operations Management, Design Research, Strategic Planning, Sustainability, Business Development, Leadership, Cross-functional Team..., Business Planning, New Business Development, Commercial Real Estate, Residential Homes, Customer Service, Leases, Sales Management, Lease Negotiations, Interior Design, Lease Administration
Education
Auburn University 1980 — 1986
Bachelor of Architecture, Architecture
T-Mobile March 2011 - Present
T-Mobile July 2004 - March 2011
AUM Enterprises April 1998 - July 2004
American Wholesale Inc. of Alabama June 1982 - September 1997
Skills
Call Center, Leadership, Coaching, Troubleshooting, Telecommunications, Call Centers, Sales, Team Building, Customer Retention, Business Analysis, Customer Service, Vendor Management, Team Leadership, Customer Satisfaction, Training, Customer Experience, Team Management, Process Improvement, Performance Management
Education
Auburn University 1978 — 1982
Bachelors, School of Business Administration
Auburn University
Wolsely North America Ferguson Division July 2007 - Present
T-Mobile June 2005 - February 2006
Education
University of California, Santa Barbara 2004 — 2007
BA
Auburn University 2003 — 2004
Sociology
B3 AND CO July 2010 - December 2010
TAG Creative April 2008 - July 2010
TAG Creative April 2006 - April 2008
B3 AND CO February 2005 - March 2006
Unum March 2003 - January 2005
T-Mobile February 2002 - November 2002
VoiceStream (T-Mobile) July 2001 - February 2002
PowerTel (T-Mobile) September 2000 - July 2001
Skills
Integrated Marketing, Advertising, Marketing Communications, Creative Direction, Social Media Marketing
Education
Auburn University 1996 — 2000
BS, Business Administration, Marketing
Dallas County Community College District June 2010 - Present
Stryker Communications March 2009 - July 2010
T-Mobile June 2006 - July 2009
Skills
Windows, Help Desk Support, Technical Writing, Computer Hardware, Windows 7, XP, Microsoft Word, Customer Service, Microsoft Office, Active Directory, Call Center, Access, Software Documentation, Troubleshooting, Team Building, Quality Assurance, Project Management, Blackberry, Call Centers, Training, Program Management, Technical Support, Management, Process Improvement, Leadership, Analysis, Customer Satisfaction, VoIP, SharePoint, Data Analysis, Outlook, Networking, System Administration, Coaching, Team Leadership, PowerPoint, Microsoft Excel
Education
Ashford University 2011 — 2014
Master's Degree, Master of Arts in Organizational Management (MAOM), 3.70
Ashford University 2011 — 2013
Bachelor of Business Administration (BBA), Information Technology, Graduate Magna Cum Laude
Lincoln High School 1974 — 1977
High School Diploma, General Studies, 3.75
Premera Blue Cross June 2013 - Present
T-Mobile July 2011 - March 2013
Blue Shield of California December 2008 - October 2010
Intuit August 2007 - November 2008
Hewlett Packard June 2005 - November 2006
Trimble April 2004 - June 2005
Euromonitor International July 2003 - March 2004
IDC July 2002 - July 2003
International Data Corporation (IDC) September 1999 - July 2002
Enercon Systems Pvt Ltd June 1997 - August 1998
Skills
Ethnography, Quantitative Research, Business Strategy, Branding & Identity, Competitive Intelligence, Customer Insight, Segmentation, Market Intelligence, Market Research, Product Development, Pricing, Business Planning, Analytics, Competitive Analysis, Market Analysis, Marketing Management, Management, Business Development, Analysis, Consulting, Strategy, Marketing Research, Marketing, Strategic Planning, Forecasting, Cross-functional Team..., Product Marketing, Product Management
Education
Asian Institute of Technology 1998 — 1999
Master of Business Administration (M.B.A.), Management of Technology
National Institute of Technology Tiruchirappalli 1993 — 1997
Engineer's Degree, Instrumentation Technology
California Institute of Integral Studies 2007 — 2008
Graduate Courses, Social and Cultural Anthropology
St. Joseph's Convent 1991 — 1993
High School, High School/Secondary Diplomas and Certificates
T-Mobile May 2015 - Present
Skills
Call Centers, Management, Training, Leadership, Process Improvement, Telecommunications, Team Leadership, Customer Service, Customer Experience, Customer Satisfaction, Analysis, Customer Retention, Call Center, Time Management, Human Resources, Wireless, Team Building, Hiring, Coaching, Troubleshooting, Cross-functional Team..., Microsoft Office, Sales, Project Management, Account Management, Vendor Management, Quality Assurance, Interviews, Program Management, Performance Management, Strategic Planning, Employee Training, Team Management, Strategic Thinking, Strategy, Leadership Development, Recruiting, Business Process
Education
Southern Wesleyan University 2004 — 2006
BSM, Management
R.B. Stall High School 1989 — 1993
Ashford University
Master of Business Administration (M.B.A.), Project Management
T-Mobile May 2014 - Present
T-Mobile February 2010 - May 2014
metroPCS February 2008 - February 2010
MetroPCS December 2006 - February 2008
Sprint Nextel February 2002 - December 2006
Pacific Wireless Communications 2000 - 2001
Skills
4G, LTE, CDMA, Cellular Communications, T1, Voice Mail, EVDO, Wireless, ECP, Tellabs 5500, 5ESS, Ethernet, Network Design, Switches, Computer Network..., 3G, Microwave, Optical Fiber, SS7, Fiber Optics, DS3, UMTS, IP, Wireless Networking
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Business Information Systems
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Information Technology
ADT 2012 - Present
T-Mobile January 2007 - March 2012
Snap Wireless 2001 - 2006
United States Marine Corps 1999 - 2003
United States Marine Corps 1997 - 1999
Skills
Team Building, Team Leadership, Customer Service, Retail, Leadership Development, Coaching, Account Management, Team Management, Sales Management, Strategic Planning, Budget, Forecasting, Microsoft Office, New Business Development, Business Strategy, Accounts Payable, Accounts Receivable, Inventory Management, Customer Satisfaction, Telecommunications, Sales Operations, Customer Retention, Direct Sales, Management
Education
San Diego City College 2012 — 2013
Ashford University 2008 — 2010
T-Mobile July 2015 - Present
T-Mobile December 2014 - July 2015
T-Mobile 2009 - 2014
T-Mobile 2007 - 2009
T-Mobile 2006 - 2007
Transfreight 2004 - 2006
Skills
Logistics, Supply Chain Management, Operations Management, Process Improvement, Inventory Management, Project Planning, Project Implementation, Project Coordination, Logistics Planning, Reverse Logistics, Change Management, Program Management, Project Management, Cross-functional..., Cross-functional Team..., Operational Excellence, Team Leadership, Military Logistics, Leadership, Vendor Management, Forecasting, Human Resources, Integration, Telecommunications, Supply Chain, Analysis, Warehouse Management, SAP, Management
Education
Auburn University
Bachelor of Science in Business Administration, Logistics and International Business
Verizon Wireless January 2013 - Present
Verizon Wireless August 2008 - December 2012
Unicel August 2005 - August 2008
T-Mobile January 1999 - July 2005
Little Caesars Pizza March 1993 - September 1999
Skills
Wireless, Telecommunications, Customer Retention, Customer Satisfaction, Direct Sales, Account Management, Sales Management, Call Center, Sales Operations, Cellular Communications, Solution Selling, M2M, Customer Service, Team Leadership, Team Building, Call Centers, Sales Process, Marketing Strategy, Microsoft Excel, Customer Experience
Education
Auburn University at Montgomery 2002 — 2004
MBA, Information Technology
Auburn University 1977 — 1981
BA, Mass Communications
T-Mobile January 2005 - Present
United States Department of Defense January 2004 - January 2005
DRS Technologies, Inc. June 1999 - January 2004
United States Air Force April 1978 - June 1999
Skills
LTE, Telecommunications, Mobile Devices, 3G, CDMA, 4G, GSM, Cellular Communications, Wireless, UMTS, IP, Fiber Optics, 2G, VoIP, RF, Microwave, WCDMA
Education
Ashford University 2015 — 2017
Master of Business Administration (MBA), Project Management
Embry Riddle Aeronautical University-Worldwide 1993 — 1995
Bachelors of Science, Professional Aeronautics
ROI Strategies ControllerTri-S Security2005 - 2007
Premiere Global Services 2004 - 2006
Xpedite - PGI 2004 - 2006
ITC DeltaCom 1997 - 2000
Powertel 1996 - 2000
T-Mobile 1996 - 2000
Skills
Accounting, Financial Reporting
Education
Auburn University 1992 — 1996
Bachelor's, Accounting
T-mobile - (JMA IT) February 2013 - Present
Cognizant Technology Solutions September 2012 - February 2013
Cox Communications July 2011 - June 2012
T-Mobile March 2005 - July 2011
Skills
Quality Assurance, Testing, Wireless, SDLC, Telecommunications, Test Management, Requirements Analysis, Project Management, Agile Methodologies, Integration, Software Project..., Process Improvement, Cross-functional Team..., Vendor Management, Troubleshooting, PMO, Quality Center, Enterprise Software, Program Management
Education
Auburn University 2000 — 2004
Bachelor of Science, Information Systems Management, Accounting
T-Mobile June 2009 - Present
T-Mobile January 2009 - June 2010
T-Mobile February 2004 - January 2009
T-Mobile August 2002 - February 2004
Glotel May 2002 - July 2002
Marconi December 2000 - December 2001
Qwest August 1999 - December 2000
CNG Communications (indirectly MCI Worldcom) February 1997 - June 1999
Skills
Troubleshooting, Switches, Wireless, Ethernet, Routers, SDH, GSM, CDMA, T1, 3G, Telecommunications, Transmission, Optical Fiber, Provisioning, Cisco Routers, Testing, Integration, Software Installation
Education
West Virginia University Institute of Technology 1992 — 1996
BSEE, Electrical Engineering
Ashford University
Master of Business Administration (M.B.A.), Project Management
InterCall 2013 - Present
InterCall 2008 - 2013
InterCall 2003 - 2008
InterCall 1998 - 2002
T-Mobile 1996 - 1998
Skills
Unified Communications, Managed Services, VoIP, Telecommunications, Product Management, Video Conferencing, Cisco Technologies, Management, SIP, Strategic Partnerships, Wireless, Cross-functional Team..., Professional Services, Team Building
Education
Auburn University 1991 — 1995
Bachelor of Science (BS), Management Information Systems
Donoho School 1986 — 1990
Allstate January 2015 - Present
First Christian Church Aurora August 2014 - Present
Valley View Home Solutions February 2014 - January 2015
Argosy University March 2013 - February 2014
Walmart August 2012 - March 2013
T-Mobile April 2012 - August 2012
State Farm June 2011 - April 2012
US Cellular November 2006 - February 2011
Coca-Cola Enterprises October 2005 - November 2006
Barnes Distribution August 2003 - October 2005
Skills
Sales Management, Sales Process, Operations, Project Implementation, Training & Development, Hiring Practices, Change Management, Merchandising, Profit, Customer Retention, Retail Sales, P, Driving Results, Sales Presentations, Store Operations, Team Leadership, Wireless, People Development, Associate Development, Team Building, Multi-Unit Management, Talent Acquisition, Sales, Hiring, Store Management, Inventory Management, Building Relationships, Cross-functional Team..., Time Management, Interviews, Coaching, Leadership Development, Inventory Control, College Recruiting, Job Coaching, Customer Service, Budgets, Training, Retail
Education
Hope International University 2014 — 2016
Master of Arts (M.A.), Christian Ministry/Pastoral Care
Argosy 2013 — 2015
Master of Arts (MA), Clinical Mental Health Counseling
Ashford University 2009 — 2012
Bachelors, Organizational Management/Minor in Psychology
Purdue University School of TechnologySouth 1997 — 1998
BS
T-Mobile November 2007 - May 2012
Interactive Response Technologies, (IRT) 2003 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Broward Community College 2011 — 2013
Associate of Arts (A.A.), Criminal Justice
Ashworth University 2002 — 2005
Covenant Care September 2007 - Present
Northshore Systems January 2007 - June 2007
T-Mobile June 2005 - November 2006
Titako, Inc. May 2001 - May 2005
Skills
Visual Studio, .NET, C#, SSRS, ASP.NET, T-SQL, JavaScript, Software Documentation, Project Management, Healthcare, SharePoint, SQL Server Management..., SSIS, WCF, ASP.NET MVC, Active Directory, SDLC, HTML5, CSS3, Team Foundation Server..., jQuery, Software Project..., VB.NET, Visio, HTML, Photoshop, Vendor Management, LINQ, XML, Microsoft Office, Team Building, Strategic Planning, ANSI, AJAX, DHTML, CSS, Flash, VMware, Epicor, DocLink, WebEx, Citrix, FRx, ADP Payroll, ADP ReportSmith
Education
Assiut University 1993 — 1998
BS, Computer Engineering
Microsoft Virtual Academy 2013 — 2015
Studied .Net, Widows Servers, SQL Server, Computer Programming, Specific Applications
QuickStart 2008 — 2014
Studied .Net, DB, SharePoint, Computer Programming, Specific Applications
California State University-Long Beach 2005 — 2010
Designated Subjects Teacher, Adult and Continuing Education and Teaching
Golden West College 2000 — 2003
Studied Web programing & Design
University of California, Irvine 1999 — 2001
Studied Web Development and E-Commerce
T-Mobile June 2013 - Present
AT&T October 2006 - June 2013
Skills
Telecommunications, Call Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Wireless, Customer Service, Team Leadership, Technical Support, Telephony
Education
DeVry University 1985 — 1986
Ashford University
Bachelor of Business Administration (B.B.A.)
T-Mobile January 2011 - Present
T-Mobile August 2002 - January 2011
Skills
Feedback, Mentoring, Virtual Training, Job Aids, Training Plans, Training Delivery, Performance Consulting, Instructor-led Training, Captivate, Needs Analysis, ILT, Instructional Design, Soft Skills, Management Development, Onboarding, Blended Learning, Web-based Training, College Recruiting, Technical Training, Talent Development, Employee Engagement, Performance Management, Live Meeting, Workforce Planning, Training Skills, Adult Education, SnagIt, Software Training, Career Development, Learning Management, Succession Planning, Call Center, Corporate Culture, Human Performance, Leadership Development, Coaching, Talent Acquisition, Partnering, Talent Management, E-learning Development, Organizational..., Call Centers, Training, Customer Retention, Customer Experience, Performance Improvement, Workforce Management, Workshop Facilitation, Analysis, Organizational...
Education
Ashford University 2009 — 2011
M.A., Organizational Management, Human Resources
The University of Kansas 1997 — 2002
B.S., Journalism, Strategic Communications
Vividly Beautiful, LLC July 2013 - Present
T-Mobile March 2013 - Present
Alltel Wireless February 2011 - December 2012
Macy’s October 2006 - April 2008
Sitel Corporation June 2005 - September 2006
Charter One Bank January 2003 - April 2005
Skills
Customer Service, Leadership, Microsoft Office, PowerPoint, Excel, Outlook, Microsoft Word, Credit, Banking, Sales, Customer Satisfaction, Finance, Loans, Data Entry, Mortgage Lending, Time Management, Marketing, Customer Retention
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Ashford University 2009 — 2013
Bachelor of Business Administration
PA Culinary 2000 — 2002
Associate's degree, Hotel, Restaurant Management
Georgia-Pacific LLC January 2013 - Present
Heatcraft Worldwide Refrigeration July 2011 - December 2012
Heatcraft Worldwide Refrigeration December 2010 - July 2011
T-Mobile February 2007 - December 2010
T-Mobile USA September 2005 - February 2007
T-Mobile USA June 2001 - June 2001
Skills
Telecommunications, Wireless, GSM, Vendor Management, 3G, Integration, Mobile Devices, Network Design, IP, MPLS, Communications Audits, VoIP, System Deployment, Business Analysis, Call Center, Process Improvement, Program Management, Business Objects, Troubleshooting, Cisco Technologies, 2G, Forecasting, Inventory Management, Leadership, Management, Call Centers
Education
Auburn University
Master of Applied Mathematics, Statistical Sciences
LaGrange College
Bachelor of Science
The Hershey Company January 2015 - Present
Apple October 2012 - July 2013
Wal-Mart August 2011 - April 2012
T-Mobile December 2003 - July 2011
Skills
Retail, Loss Prevention, Customer Service, Merchandising, Inventory Management, Cashiering, Inventory Control, Microsoft Word, Microsoft Office, Customer Experience, Data Entry, Microsoft Excel, PowerPoint, Telephone Skills, Team Building, Team Leadership, Visual Merchandising, Store Management, Retail Sales, Outlook, Employee Training, Cash Register, Store Operations, 10 Key, Sales, Highly detail oriented, Payroll, People Skills, Teamwork, Strategic Planning
Education
University of Phoenix 2013 — 2016
Bachelor's degree, Business Administration and Management, General
Ashworth College 2008 — 2011
Associate's degree, Accounting
T-Mobile May 2012 - Present
Phoenix Experience, LLC January 2009 - Present
Total Body Fitness Training December 2013 - June 2015
Southern Tatler Magazine June 2014 - February 2015
Evoke January 2014 - April 2014
Grounded 4 Life (G4L) Student Ministries December 2012 - November 2013
Southern Tatler January 2013 - March 2013
Republique de France August 2011 - May 2012
Office Depot January 2010 - December 2010
Capitol Graphics March 2009 - June 2009
Skills
Photography, Adobe Creative Suite, Illustrator, InDesign, Digital Photography, Graphic Design, Photoshop, Lightroom, Film Photography, Photo Manipulation, Typography, Advertising, Microsoft Office, Sinage, Marketing Graphics, Logo Design, Branding & Identity, Presentation Design, Typesetting, Magazine Layout Design, Airbrushing, Digital Painting, Digital Recolor, Packaging Design, Vector Illustration, Manual Illustration, Layout, Brochures, Advertising Design
Education
Auburn University 2009 — 2013
Bachelors of Arts, Photography and French
Auburn University at Montgomery 2007 — 2009
Bachelor of Fine Arts (B.F.A.), Graphic Design
Quadrus Corporation July 2009 - Present
Quadrus Corporation July 2009 - Present
Quadrus Corporation July 2009 - Present
Quadrus Corporation July 2009 - Present
T-Mobile February 1999 - 2007
Skills
Time Management, Employee Relations, Human Resources, HR Policies, Recruiting, New Hire Orientations, HRIS, Hiring, Payroll, Benefits Administration
Education
Athens State University 2002 — 2008
Bachelor of Science (B.S.), Business Management
Athens State University
BS - Business Management, Business Management
Byrdeye Media June 2012 - Present
Sunshine Signing Connection, Inc. April 2013 - January 2014
Verizon Wireless March 2012 - March 2013
AT&T Mobility September 2009 - March 2012
AT&T indirect retailers May 2005 - August 2009
T-Mobile September 2004 - May 2005
SunCruz Casino July 2003 - August 2004
Skills
Creativity, Video Editing, Video Production, Camera Operating, Final Cut Pro, Cinematography, Sales, Storytelling, Creative Writing, Creative Consultation, Wireless, Direct Sales, Customer Retention, Mobile Devices, Solution Selling, Customer Experience, Sales Operations, Customer Satisfaction, Sales Process, Work Ethic, Animation, Team Management, Sales Management, Coaching, Visual Arts, Team Leadership, Team Building, Signing Agent, Notary Public, Culinary Skills, Customer Service, Marketing, Video, Film, Leadership
Education
Rasmussen College 2014 — 2016
Animation and Motion Graphics, Animation and Motion Graphics
Ashworth College 2011 — 2012
Culinary Arts and Related Services
International Academy of Design and Technology-Tampa 2003 — 2004
Digital Media Production
Largo High 2000 — 2002
Clearwater High 1999 — 2000
T-Mobile March 2014 - Present
Event Operations Group August 2012 - October 2013
Full Moon BBQ May 2009 - April 2011
Skills
•Managed revenues in..., •Managed teams for ..., •Wrote new training..., •Labor and cost Control, •Inventory Management, •High Standards of ..., •Product Management..., Event Management, Event Planning, Customer Service, Hospitality, Sales, Interviews, Catering, New Business Development
Education
Ashford University 2011 — 2013
Associate of Science (A.S.), Business/Commerce, General, 3.3
T-Mobile June 2002 - Present
Butler Telecom June 2000 - February 2002
New Global Telecom April 1999 - June 2000
Skills
T3, OC3, T1
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Project Management and Supply Chain Management, 4.0
Ashford University 2009 — 2011
BIS, Information System, 3.95
Middlesex County College 1989 — 2002
Associate of Arts (A.A.), Political Communication
East Newton
Advantage Medical Electronics June 2010 - December 2011
Advantage Medical Electronics, Inc June 2010 - December 2011
T-Mobile November 2007 - May 2010
CK Home Products June 2007 - November 2007
Mrs. Fields cookie comp. May 2004 - September 2006
Skills
Training, Leadership, Time Management, Management, Customer Satisfaction, Software Documentation, Marketing, Customer Service, Sales, Administrative..., Payroll, Invoicing
Education
Florida International University 2009 — 2012
Bachelor of Science Communications, Public Relations/Marketing
Atlantic Technical College
Standard High School Diploma
Broward College
Monarch High School
at Florida International University
a bachelor's degree; Associate, Science Communication; on Science Communication
V&W Supply Company April 2010 - Present
T-Mobile October 2006 - April 2010
Education
Auburn University
B.S., Wireless - Electrical Engineering
Time Warner Cable August 2014 - Present
T-Mobile January 2012 - Present
Time Warner Cable October 2008 - April 2011
Convergys/Directv Project May 2004 - February 2008
Skills
Troubleshooting, Team Leadership, Customer Satisfaction, Process Improvement, Call Centers, Leadership, Telecommunications, Mobile Devices, Customer Retention, Sales, Telephony, Broadband
Education
Ashford University 2011 — 2014
Bachelor's degree, Accounting
Royalton-Hartland Central
T-Mobile June 2014 - Present
APR February 2014 - June 2014
Auffenberg Dealer Group October 2013 - December 2013
Taco Bell July 2013 - November 2013
Skills
Microsoft Office, Microsoft Word, Customer Service, Teamwork, English, Time Management, Social Networking, Facebook, Sales
Education
Ashford University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Holiday Inn Express February 2013 - Present
Kids Kingdom October 2011 - February 2013
T-Mobile July 2008 - June 2011
Education
Asnuntuck Community College 1997 — 1999
Fermi High School 1993 — 1996
HS Diploma, all
ASRC Research and Technology Solutions (ARTS) October 2014 - Present
ASRC Federal August 2009 - Present
A3 Technology May 2008 - August 2009
T-Mobile February 2008 - August 2008
AT Systems May 2003 - December 2007
Skills
Visual C#, JavaBeans, Microsoft SQL Server, Microsoft Office, Visual Basic, Visual Studio, Visual Web Developer, XHTML, Basics of Unix, Data Collection, Adobe Fireworks, Dreamweaver
Education
University of Phoenix-Online 2011 — 2013
Bachelors of Science Degree, Software Engineering
Atlantic Cape Community College 2008 — 2010
Associate of Science Degree, Computer Information Systems
Oakcrest High School 1995 — 1999
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
T-Mobile February 2011 - Present
Skills
Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Atlanta Metropolitan College
Banneker High School
Edmiston Enterprises August 2011 - Present
T-Mobile January 2007 - July 2011
Custom Website Design November 1998 - 2007
The Auburn Plainsman 2004 - 2006
Circuit City August 2005 - December 2005
Anniston Country Club 2003 - 2005
Skills
Web Design, Graphic Design, Programming, Troubleshooting, Communication Skills, Strategic Planning, Employee Training, Critical Thinking, Customer Service, Sales, Sales Presentations, Goal Setting, Exceed Sales Goals, Passion for Helping..., Physical Inventory, Customer Experience, Customer Experience..., Customer Retention, Time Management
Education
Auburn University 2003 — 2006
Engineering
Jacksonville High School 1999 — 2003
High School, Honors Diploma
Molina Healthcare Project AnalystBlue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasJune 2003 - July 2009
T-Mobile December 1997 - October 2002
Skills
Microsoft Excel, Hospitals, Leadership, Healthcare Management, Project Management, Microsoft Word, Process Improvement, PowerPoint, Training, Team Building, Healthcare Information..., Customer Service, Visio
Education
Ashworth College 2011 — 2012
Associate's Degree, Healthcare Management
Ashworth College
Bachelor's Degree, Management