T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Covanta September 2015 - Present
Office Depot February 2015 - September 2015
ABB, Inc - Marine, Turbocharging and Cranes January 2012 - December 2014
Wheelabrator Technologies, Inc. 2003 - January 2012
T-Mobile April 2000 - January 2003
Transbrasil, Airlines, Inc 1992 - 2000
Gafisa 1987 - 1991
Skills
Contract Negotiation, Sourcing, Negotiation, Supply Chain Management, Procurement, Cost Reduction, Supply Chain, Process Improvement, Logistics, Forecasting, Operations Management, Strategic Sourcing, Lean Manufacturing, SAP, Business Planning, Engineering, Process Engineering, Team Leadership, Budgets, Purchasing, Management, Six Sigma, Energy, Strategic Planning, Business Strategy, Supply Management, Inventory Management, Analysis, Contract Management, Manufacturing, Materials Management, Cross-functional Team..., Project Planning, Project Management, Change Management, Program Management, Continuous Improvement, Global Sourcing, Management Consulting, Quality Assurance, Leadership, Renewable Energy, Vendor Management, Team Building, Spend Analysis, Product Management, Warehousing, International Business, Strategy, Operational Excellence
Education
Florida International University - College of Business 1996 — 1999
Master of Science, Finance
Instituto Luzwell de Ensino Superior 1985 — 1989
Business Administration, Business/Finance
Colegio Mackenzie
High School
T Mobile May 2014 - Present
Skills
Telecommunications, Wireless, Mobile Devices, Customer Service, Customer Experience, Customer Retention, Sales, Customer Satisfaction, Vendor Management, Team Building, Sales Process, Direct Sales, Account Management
Education
Florida International University
Bachelor's degree, Business Management / Human Resources
Florida International University
Associate's degree, Business Administration and Management, General
Worldpay March 2015 - Present
Mattress Firm April 2012 - May 2014
Sprint September 2008 - March 2009
T-Mobile February 2006 - May 2008
Skills
Customer Service, Merchandising, Microsoft Excel, Microsoft Word, Retail, Retail Sales, Sales, Store Management, Visual Merchandising
Education
Florida State University 2002 — 2004
Computer Programming
Auburn University- Montgomery 2000 — 2001
Computer Programming/Programmer, General
T-Mobile April 2000 - Present
Skills
Telecommunications, Wireless, UMTS, GSM, LTE, VoIP, 3G, Troubleshooting, IP, CDMA, Switches, Cellular Communications, Wireless Networking, Network Design
Education
Florida State University 1990 — 1993
Verizon Business November 2011 - Present
Home Steps Inc. March 2007 - October 2011
T-Mobile June 2007 - April 2010
The Judge Group August 2005 - August 2006
Konica Minolta Business Solutions U.S.A., Inc. January 2002 - January 2003
Skills
B2B, Account Management, Sales, Sales Operations, Management
Education
Florida State University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Health Services/Allied Health/Health Sciences, General
The Florida Real Estate Institute 2012 — 2012
Licensed Real Estate Professional, Real Estate
Fox (Film, TV & Sports) July 2013 - Present
T-Mobile August 2009 - December 2012
Skills
Recruiting, Management, Wireless, Microsoft Office, Telecommunications, Customer Retention, Account Management, Direct Sales, Sales, Sales Management, Customer Satisfaction, Customer Service, Customer Experience, Retail, CRM, Sales Operations
Education
Florida State University 2004 — 2008
Bachelor of Science (B.S.), Sport Management/Communications, Cum Laude
T-Mobile March 2015 - Present
T-Mobile November 2013 - March 2015
Cbeyond January 2013 - October 2013
iRepair Nicaragua October 2011 - January 2013
Skills
Hospitality Management, Food & Beverage, Event Planning, Sales, Direct Sales, Technology, Cloud Computing, Cloud Storage, Social Media, Marketing, Customer Service, Cold Calling, Event Management, Property Management..., OnQ, New Business Development, Project Planning, Customer Satisfaction, Hotels, Marketing Strategy, Leadership, Hospitality, Teamwork, Bilingual-English/Spanis..., Spanish, Start-ups, Sales Management, Contract Negotiation, Tourism, Resorts, B2B, Entrepreneurship, Business Planning, Social Media Marketing
Education
Florida International University 2007 — 2010
Bachelors Of Science, Hospitality Management
Universidad Americana (NI) 2006 — 2007
Bachelors of Science, Hospitality Administration/Management
T-Mobile 2013 - Present
Fifth Third Bank March 2011 - May 2014
PNC January 2008 - March 2010
Orion Bank 2009 - 2010
TD January 2005 - December 2007
Skills
Microsoft Certified..., Microsoft Excel, Proficient Typing Skills, Customer Experience, Social Networking, Cash Management, Cash Handling Experience, Social Skills, Exceptional People..., Sales, Customer Service, Customer Satisfaction, Brand Loyalty, Teamwork, Technical Support, Troubleshooting
Education
Palm Beach State College 2008 — 2011
Associate of Arts (A.A.), Graphic Design, A
Florida International University 2005 — 2008
Associate Degree, Art/Art Studies, General
Spanish River High School 2003 — 2005
High School Diploma, General Studies
Visa December 2012 - February 2014
NetPolarity December 2010 - December 2012
Excell Data July 2009 - June 2011
Microsoft 2009 - 2010
International Hotels Group May 2009 - July 2009
JP Morgan Chase June 2007 - January 2009
WaMu 2007 - 2009
Comsys November 2005 - April 2006
T-Mobile 2003 - 2005
T-Mobile 2002 - 2003
Skills
Analytics, Databases, Data Mining, SAS, SQL, Data Warehousing, Unix, Analysis, ETL, Strategy, Oracle, Integration, Microsoft SQL Server, SAS programming, Program Management
Education
Washington University in St. Louis 1989 — 1992
Masters, Information Management
Florida State University 1979 — 1981
Music, Music
Principia Upper School
Hotwire Communications LLC January 2015 - Present
Hautelocks, Inc January 2013 - January 2015
Apple October 2010 - January 2013
Men's Wearhouse December 2008 - October 2010
JB Mortgage January 2006 - December 2008
T-Mobile June 2002 - January 2006
Skills
Business Development, Retail, Management, Sales, Leadership, Customer Service, Team Building, Project Management, Marketing, P&L, Cross-functional Team..., Sales Management, iWork, Account Management, Salesforce.com, Team Leadership, Marketing Strategy, Advertising, New Business Development, Strategy, CRM, Customer Experience, Strategic Planning, Microsoft Office, Recruiting, OS X, Marketing Communications, Business Analysis, Financial Analysis, Process Improvement, Social Media, Forecasting, iPhone, Hosted Voice, VoIP, Internet Services, Training, B2B, Networking
Education
Florida International University - College of Business Administration 2001 — 2004
Bachelor of Science (B.S.), Finance, General
T-Mobile July 2012 - Present
American Eagle Outfitters October 2011 - July 2012
Skills
Sales, Interpersonal..., Cellular Communications, Mobile Devices, Product Marketing, International Sales, Bilingual Communications, Leadership, Team Building, Team Motivation, Sales Operations, Microsoft Office
Education
Florida International University 2011 — 2015
Bachelor of Arts (B.A.), Business/Corporate Communications
Goodman Networks July 2014 - July 2015
American Cancer Society August 2010 - July 2014
ML Consulting April 2010 - May 2014
Harmony Community Church October 2011 - March 2014
Experis March 2013 - October 2013
Shirah and Company September 2012 - March 2013
Rivercity Science Academy August 2011 - February 2013
TEKsystems January 2009 - January 2010
T-Mobile January 2009 - January 2010
DiscoverTec April 2006 - January 2009
Skills
Leadership, Quality Assurance, Vendor Management, Project Management, Business Analysis, Process Improvement, Contract Negotiation, SDLC, Customer Service, Marketing, SQL, Program Management, SEO, Integration, Microsoft Office, Business Process..., Online Advertising, Telecommunications, Management, Budgets
Education
Florida State College at Jacksonville 2005 — 2006
Bachelor's degree, Business Administration and Management, General
Progressive Insurance October 2015 - Present
Progressive Insurance July 2014 - October 2015
T-Mobile April 2012 - January 2014
AT&T May 2011 - April 2012
AT&T September 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Fundraising, Data Entry, Time Management
Education
Florida International University 2006 — 2012
Bachelor of Science (B.S.), Criminal Justice/Police Science
TD February 2014 - Present
TD October 2011 - February 2014
TD February 2011 - October 2011
Citibank August 2010 - February 2011
T-Mobile September 2009 - August 2010
Sun American Bank June 2008 - September 2009
Colonial Bank June 2006 - June 2008
SunTrust Bank December 2004 - June 2006
Skills
Small Business Lending, Banking, Consumer Lending, Retail Banking, Credit, Loans, Mortgage Lending, Cross Selling, Lines Of Credit, Deposits, Cash Management, Loan Origination, Branch Management, Mortgage Banking, Customer Service, Sales Management, Branch Banking, Merchant Services, Sales, Coaching, Refinance, Home Equity Loans, Operations Management, Team Building, Residential Mortgages, Home Equity Lines of..., Credit Cards, Teller Operations, FHA financing, VA loans, FHA, KYC, Customer Experience, Operational Risk, OFAC, Hiring, Core Banking, Internet Banking, Cold Calling, Life Insurance, Construction Loans, Real Estate Financing, Anti Money Laundering, Cash Flow, Employee Training, Banking Relationships, Personal Banking, ACH, Business Networking, Bank Management
Education
Florida International University 2000 — 2003
BA, Business Administration/Management Information Systems
Abraham Lincoln
HomeStreet Bank July 2014 - Present
HomeStreet Bank September 2013 - July 2014
Immersus Walking Tours July 2012 - August 2013
HomeStreet Bank December 2010 - June 2012
PNWA December 2009 - February 2010
T-Mobile October 2008 - August 2009
Washington Mutual Bank October 2007 - October 2008
Citigroup 2006 - 2007
Washington Mutual 2001 - 2006
Skills
Portfolio Management, Fixed Income, Banking, Treasury Management, Cash Management, Investments, Financial Modeling, Financial Analysis, Risk Management, Bloomberg, Mergers, Investment Banking, Securities, Credit, Accounting, Loans, Analysis
Education
Florida International University 1996 — 1999
Bachelor's, Double Major in Finance and Accounting
T-Mobile May 2014 - Present
U.S. Army Reserve February 2012 - Present
Ezee Moving Inc. March 2013 - April 2014
Avis Budget Group 2011 - 2012
Skills
Bilingual-English/Spanis..., Windows, Microsoft Office, ArcGIS, NES, IEC, Socet GXP
Education
Florida International University 2015 — 2016
Bachelor’s Degree, Geography
University of Miami 2009 — 2011
Miami Dade College 2007 — 2009
Associate of Arts (AA), Biology, General
Miami Senior High School 2003 — 2007
High School Diploma
T-Mobile June 2012 - Present
T-Mobile January 2011 - May 2012
T-Mobile January 2009 - January 2011
Brightstar Corp. June 2006 - August 2008
Boston Scientific 2004 - 2006
BBVA 2000 - 2004
United Healthcare 1997 - 1998
Skills
Employee Relations, Performance Management, Private Investigations, Succession Planning, Talent Acquisition, Employee Engagement, New Hire Orientations, Onboarding, Deferred Compensation, Leadership, College Recruiting, Policy, Human Resources, Training, Talent Management, Applicant Tracking..., Payroll, Recruiting, Management, Call Centers, Change Management, Customer Retention, Time Management, Performance Improvement, Benefits Administration, Organizational..., Hiring, Personnel Management, Team Leadership, HRIS, HR Policies, Technical Recruiting, Leadership Development, Sales Operations, Temporary Placement, Employee Training, FMLA, Employee Benefits, HR Consulting, Conflict Resolution, Interviews, Employment Law, Strategic Planning, Organizational..., Career Development, Coaching, Labor Relations, Compensation & Benefit, Organizational Design
Education
Polytec University of the Americas 2006 — 2008
Bachelor of Science, Organizational Management
HRCI - Professional in Human Resources Management (PHR)
PHR
Florida International University
Journalism and Mass Communication
Align Technology January 2015 - Present
Align Technology November 2006 - December 2014
Forest Pharmaceuticals November 2003 - October 2006
T-Mobile November 1998 - October 2003
Skills
Consultative Sales..., Territory..., Trusted Business Advisor, Invisalign, Pharmaceutical Sales, B2B2C, Medical Sales, Business Development, Marketing Strategy, Consulting, Salesforce.com, Social Media Marketing, Sales Cycle Management, Solution Selling, Complex Sales, Practice Development, Management by Objectives, Management Consulting, Business Systems..., Account Sales Strategies
Education
University of North Florida - College of Business Administration 1998 — 2000
Bachelor of Business Administration (B.B.A.), Marketing Management & Economics, 3.65
Florida Community College at Jacksonville 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
Akorn, Inc December 2012 - Present
BankUnited January 2012 - December 2012
UroMatrix Medical Systems August 2011 - January 2012
T-Mobile April 2008 - August 2011
Skills
Sales Management, Customer Relations, Business Networking, Territory Management, Cold Calling, CRM, Customer Service, Business Strategy, Business Planning, Pharmaceutical Industry, Pharmaceutical Sales, Spanish, Sales, Hospitals, Leadership, Sales Force Development, Sales Operations, Selling, Team-oriented, Account Management, Marketing
Education
Florida International University 2008 — 2010
Bachelor, Business Administration; International Business and Management
Miami Dade College 2006 — 2008
Associate in ArtsDiploma, Business
World Relief January 2015 - Present
Spokane School District 81 September 2014 - Present
iLab Solutions August 2011 - August 2014
CryOut! January 2011 - February 2012
Tahoma School District November 2010 - June 2011
T-Mobile May 2010 - August 2010
Department of Health and Human Services August 2008 - January 2009
Skills
Customer Service, Management, Research, Leadership, Microsoft Word, SPSS, Strategic Planning, Data Analysis, Teaching, Sales, Time Management, Program Management, Team Building
Education
Gonzaga University 2014 — 2016
Master's Degree, Masters of Initial Teaching, with Endorcements in Reading and ELL
Western Washington University 2007 — 2010
Bachelor's of Arts and Sciences, Major Sociology and Minor Communications
Florida International University 2006 — 2007
Sociology
University of Hawaii at Manoa 2005 — 2006
Education
BLU Products August 2014 - Present
CT Miami August 2014 - Present
Mount Sinai Medical Center Miami Beach May 2014 - August 2014
US Department of Homeland Security October 2011 - May 2014
Diesse Inc. June 2009 - May 2011
T-Mobile June 2006 - June 2009
AT&T Mobile Tel October 2005 - June 2006
Skills
Project Management, Team Leadership, Project Planning, Project Delivery, Team Building, Teamwork, Troubleshooting, Security, Networking, Hardware, Wireless Networking, Active Directory, Computer Network..., HTML, CSS, Java, PHP,..., Windows, Vista, Linux,..., Knowledgeable with..., Proficiency in software..., TCP/IP, Help Desk Support, Linux, Windows, Mobile Devices, Mobile Technology, Mobile Design, Mobile Communications
Education
Florida International University 2007 — 2014
Bachelor of Science (BS), Information Technology
Intel Corporation January 2015 - Present
Strata Decision Technology July 2014 - December 2014
Florida State University January 2014 - May 2014
Florida State University January 2013 - May 2014
World Wide Travel Associates May 2013 - July 2013
T-Mobile December 2010 - June 2012
Skills
Linux, Windows 7, Mac OS, Virtualization, Spanish, Remote User Support, Customer Service, MySQL, Java, IT Project Leadership
Education
Florida State University 2012 — 2014
Information Technology, Computer Systems Analysis, Alumni
Progressive Finance October 2014 - Present
T-Mobile May 2014 - August 2014
The Crepevine December 2013 - May 2014
The Sidebar Theatre August 2013 - May 2014
Potbelly's August 2013 - May 2014
Skills
Social Media Marketing, Microsoft Office, Communication, Email Marketing, Direct Mail Campaigns, Team Leadership, Customer Satisfaction, Event Planning, Time Management, Restaurants, Customer Service
Education
Florida State University 2010 — 2014
Bachelor's Degree, Marketing
Hagerty high school
T-Mobile January 2011 - Present
Microsoft June 2008 - January 2011
Motorola August 2006 - May 2008
NEC Laboratories America, Inc. 2006 - 2006
Skills
Algorithms, Embedded Systems, Android, Digital Signal..., LTE, Software Engineering, C, Debugging, Linux, C++, Software Development, Mobile Devices, Java, TCP/IP, Bluetooth, Windows Phone, Mobile Networking, NS-2, OPNET, Network Modeling, Transport Modelling, Traffic Simulation, Mobile Communications, Microwave, WiFi, CDMA, 4G, IEEE 802.11, OFDM, Wireless, Cellular Communications, Embedded Software, RF, QoS, WiMAX, Telecommunications, Testing, Product Management, Metro Ethernet, Performance Management, Service Assurance
Education
University of Washington 2011 — 2012
Project Management Certificate
Florida International University 2002 — 2006
Ph.D, Electrical Engineering
Southeast University
Electrical Engineering
T-Mobile 2009 - 2014
Education
Florida International University 2011 — 2013
Bachelor of Arts (BA), Political Science and Government, 3.4 GPA
Miami Dade College 2009 — 2011
Associate's degree, Criminal Justice/Law Enforcement Administration, 3.8 GPA
T-Mobile September 2013 - Present
T-Mobile June 2009 - September 2013
T-Mobile June 2006 - June 2009
Skills
Customer Retention, Wireless, Telecommunications, Customer Experience, Direct Sales, Mobile Devices, Sales Operations, Customer Satisfaction, Cellular Communications, Solution Selling, Sales Management, Sales, Sales Process, Retail, Management, Unified Communications, Leadership, Sales Presentations, B2B
Education
Florida International University
Bachelor of Arts (BA), International Relations
Florida International University - College of Business Administration
Minor, Marketing
Bright House Networks November 2014 - Present
T-Mobile August 2012 - October 2014
GRM Information Management June 2010 - June 2012
GRM Information Management June 2010 - June 2012
20/20 companies September 2009 - June 2010
At Your Service Tax March 2008 - September 2009
Verizon Wireless May 2006 - March 2008
Verizon Wireless November 2002 - May 2006
Skills
Salesforce.com, Account Management, Sales Management, Sales, Customer Service, Cold Calling, Customer Retention, Solution Selling, New Business Development, Document Management, Contract Negotiation, Lead Generation, Outlook, Records Management, Direct Sales, Sales Operations, B2B, Business Development, Sales Process, Leadership, Management, Strategic Partnerships, Retail, Selling, Marketing, Wireless, Employee Training, New Home Purchase, Telecommunications, Project Planning
Education
Florida State University 1998 — 2002
BS, Recreation and Leisure Services Administration
Florida State University 1998 — 2002
Bachelor of Science, Administration of Leisure and Recreation
Countryside High School 1995 — 1998
Waltham Technologies September 2015 - Present
FlexOffers.com, Inc. February 2015 - August 2015
VMR Products April 2012 - January 2015
HERMAN ELECTRONICS INC January 2010 - February 2012
T-Mobile January 2008 - December 2010
ADOME INTERNATIONAL/ MACE SECURITIES June 2007 - January 2008
Skills
Sales, Marketing, Advertising, Sales Operations, Social Media, Online Marketing, Online Advertising, Lead Generation, Business Development, Recruiting, Strategic Planning, New Business Development, Marketing Strategy, Analysis, Social Media Marketing
Education
Florida International University
Bachelor's degree, Business and Administration
Auditmacs September 2010 - Present
Florida Wireless ISP 2009 - 2010
PCLiquidations.com 2004 - 2009
Jaguar Computers LLC 2003 - 2004
T-Mobile 2001 - 2004
Web.com 2000 - 2001
McKesson 1999 - 2000
Winn-Dixie 1998 - 2000
Skills
Management, Wireless, Telecommunications, VoIP, WAN, Unified Communications, SQL, Enterprise Software, Networking, Leadership, ServiceNow, Project Management, Network Administration, Cloud Computing, Databases, Wireless Networking, Integration, Cisco Technologies, Customer Service
Education
New Horizons CLC 2014 — 2014
Information Technology, Completed
Florida State College at Jacksonville 2009 — 2009
Information Technology / Career Development
United Education Institute 1998 — 1999
Computer Networking Technology Diploma, Information Technology
Penn Foster 1995 — 1997
High School Diploma, General Education
Ericsson 2013 - Present
T-Mobile 2012 - 2013
T-Mobile USA 2009 - 2012
T-Mobile USA 2007 - 2009
Stacy's Pita Chip Company 2006 - 2007
Frito-Lay 2005 - 2006
PepsiCo 2004 - 2005
Miller Brewing Company 1992 - 2001
E&J Gallo Winery 1989 - 1992
Skills
National Accounts, Sales Management, Key Account Management, Forecasting, Competitive Analysis, Sales Operations, Account Management, Sales, Business Development, New Business Development, Product Development, Operations Management, Team Building, Trade Marketing, Contract Negotiation, Team Leadership, Business Planning, Strategic Planning, Marketing Strategy, Wireless, Income Statement, Increasing Sales Revenue, Leadership, Direct Sales, E-commerce, Marketing, P, Retail
Education
Florida State University 1985 — 1989
Bachelor of Science, Business Administration
University of Phoenix
Masters Degree, Business Administration and Management, General
T-Mobile September 2013 - Present
Florida International University September 2011 - Present
Florida International University November 2012 - November 2013
Florida International University September 2011 - May 2013
Florida International University February 2012 - February 2013
Florida International University January 2012 - January 2013
Florida International University September 2011 - January 2012
Florida International Univeristy February 2011 - January 2012
bebe stores March 2011 - October 2011
Florida International University March 2010 - March 2011
Skills
Event Planning, Student Development, Higher Education, Community Outreach, Leadership Development, Admissions, Higher Education..., International Admissions, Public Speaking, University Recruitment, Event Management, Student Affairs, Spanish, Social Media, Greek Life, Fundraising, Research, Microsoft Office, Public Relations, Customer Service
Education
Florida International University 2009 — 2013
Bachelor's degree, Psychology
Asurion September 2012 - Present
United TranzActions December 2007 - 2012
Wyndham Vacation Ownership January 2005 - October 2007
T-Mobile October 2003 - January 2005
Sprint 1999 - 2003
Skills
Vendor Management, Leadership Development, Change Management, Training & Development, Team Management, Team Building, Telecommunications..., Hospitality, Performance Management, Quality, Customer Satisfaction, Customer Focus, Recognition Programs, RFP, CRM, Sales Management, Customer Retention, Customer Experience, Management, Leadership, Telecommunications, Customer Oriented, Business Process..., Start-ups, Customer Service, Workforce Management, Project Planning, Employee Relations, Call Center, Operations Management, Budgets, Training, Program Management, Talent Management, Forecasting, Coaching, Quality Assurance, Account Management, Contact Centers, Call Centers, Process Improvement, Strategy, Performance Improvement, Incentive Programs, Strategic Planning, Cross-functional Team..., Negotiation, Analysis, Outsourcing, Succession Planning
Education
Florida National College-Main Campus 1990 — 1992
Private August 2015 - Present
T-Mobile June 2014 - December 2014
RadioShack February 2014 - June 2014
Bank of America June 2008 - January 2014
Sprint June 2003 - June 2008
CompUSA September 2002 - July 2003
Electronics Boutique August 1996 - September 2002
Skills
Customer Service, Sales, Merchandising, Management, Employee Training, Managerial Skills, Retail Banking, Time Management, Sales Operations, Cold Calling, Leadership, Cash Handling Experience, Payroll, Appointment Scheduling, Operations Management, Team Leadership, Telecommunications, Customer Satisfaction, Coaching, Training, Retail Sales, Florida Notary, Black Belt, Retail Sales Experience, Coaching Staff, Consultative Sales..., Interviewing Skills, Internal Audit, Customer Retention, Customer Experience, Team Building, Account Management, New Business Development
Education
Florida State University 1991 — 1995
Bachelor of Science (BS), Psychology
Northern Valley Regional at Old Tappan 1987 — 1991
High school diploma, Regular/General High School/Secondary Diploma Program
Hillsborough County Public Schools November 2008 - Present
T-Mobile January 2002 - September 2008
Skills
Music, Music Education, Orchestral Music, Elementary Education, Educational Technology, Sales, Sales Management, Technology, Organization, Presentations, Sound, Sound Editing, Sound Mixing, Live Sound, Production Sound
Education
University of South Florida 2005 — 2008
Bachelor of Science (BS), Elementary Education and Teaching
Florida Southern College 1999 — 2002
Music Teacher Education
T-Mobile July 2013 - Present
T-Mobile October 2003 - July 2013
AT&T Wireless August 1995 - October 2003
PageAmerica March 1994 - August 1995
Global Advertising December 1991 - February 1994
Skills
Mobile Technology, Channel, Strategy, Telecommunications, Cross-functional Team..., M2M, Wireless, Sales Management, Direct Sales, Selling, Enterprise Software, Mobile Devices, Customer Satisfaction, B2B, Management, Sales Process, Market Research, Negotiation, Solution Selling, Team Leadership, Sales
Education
Florida International University - College of Business
MBA, Business Administration
Florida International University
Bachelors, International Relations
Cox Automotive Inc. May 2012 - Present
NAPA Auto Parts February 2012 - April 2012
McKesson Provider Technologies January 2011 - October 2011
Sprint Nextel August 2010 - January 2011
AT&T Mobility June 2009 - December 2009
T-Mobile March 2005 - November 2008
T-Mobile June 1999 - March 2005
T-Mobile May 1998 - June 1999
Skills
SQL, Unix, Troubleshooting, Application Management, Systems Analysis, Analysis, Customer Service, Customer Relations, Issues Management, Data Analysis, Databases, Database Management, Telecommunications, Telephone Skills, Documentation, Excel, MySQL, Microsoft Office, PowerPoint, Quality, Research
Education
Florida State College at Jacksonville 1992 — 1993
Business Administration, Office Systems Specialist
Terry Parker High School
T-Mobile April 2009 - Present
Enterprise Rent- A- Car December 2005 - November 2008
Education
Florida International University 2001 — 2006
B.S
3Z Tower 2009 - Present
T-Mobile 2008 - 2009
Skills
Process Development, Wireless, RF Engineering, Microwave, RF, Antennas, 4G, Telecommunications, LTE, 3G, Site Surveys, Fiber, WiFi, Troubleshooting, Optical Fiber, Cellular Communications, CDMA, Fiber Optics, GSM, UMTS, Program Management, Wireless Broadband, Computer Network..., WiMAX
Education
Florida International University 1997 — 2002
Bachelor of Science, Computer Engineering
Lemme Fix It, LLC March 2007 - Present
CMO Radio April 2010 - December 2010
Wandering WiFi November 2008 - August 2009
Insubordinate Promotions, LLC October 2007 - December 2008
T-Mobile December 2005 - September 2006
Geek Squad July 2005 - December 2005
GMR Marketing May 2004 - July 2005
Education
Florida International University 2002 — 2004
Music Business, Music Technology
T-Mobile May 2012 - Present
T-Mobile USA Inc May 2012 - Present
T-Mobile February 2011 - May 2012
T-Mobile USA Inc February 2011 - May 2012
T-Mobile March 2006 - February 2011
T-Mobile USA Inc March 2006 - February 2011
3S Network Inc. September 2005 - March 2006
Eureka Technocrats April 2004 - September 2005
Hutchison Max Telecom August 1999 - August 2001
Skills
UMTS, Routers, LTE, Wireless, HSPA, GPRS, 3G, GSM, Mobile Devices, 3GPP, Cellular Communications, Edge, Integration, Product Development, RAN, RF, Telecommunications, Testing
Education
Florida State University 2001 — 2013
Master, Electrical Engineering
Florida State University 2001 — 2004
Master, Telecommunications
T-Mobile May 2014 - Present
SGU Consulting August 2013 - April 2014
Mike's Pizza of Kendall January 2012 - June 2013
Miami Today Newspaper December 2012 - May 2013
Florida International University May 2011 - April 2013
Fogo de Chao June 2011 - December 2011
J Leathers April 2008 - November 2009
Winn-Dixie Supermarkets June 2007 - March 2008
Apple World May 2005 - June 2007
Skills
Customer Service, Retail Sales Experience, Computer Proficiency, 40 wph, Marketing Communications, Cash Register, Event Planning, CRM, Social Media, Sales, Management, Social Media Marketing, Facebook, Marketing, Advertising, Social Networking
Education
Florida International University 2011 — 2013
Bachelor's Degree, Advertising
Miami Dade College 2005 — 2009
Associate's Degree, Arts
Miami Sunset Senior High School 2001 — 2005
High School Diploma
Self-employed January 2014 - Present
MarketStar September 2013 - January 2014
Sprint June 2012 - September 2013
T-Mobile June 2011 - June 2012
Skills
Advertising, Sales, Sales Presentations, Marketing, Life
Education
Florida International University 2013 — 2015
Bachelor of Science (BS), Advertising
Miami Dade College 2010 — 2012
Associate of Arts (A.A.), Economics
T-Mobile February 2015 - Present
T-Mobile June 2012 - February 2015
T-Mobile June 2010 - May 2012
T-Mobile March 2009 - May 2010
T-Mobile June 2006 - February 2009
Skills
Telecommunications, Customer Experience, Cellular Communications, Wireless, Mobile Communications, Sales, Retail, Mobile Devices, Retail Sales, Mobile Technology, Solution Selling, Operations Management, Customer Retention, Team Leadership, Store Management, Quotas, Direct Sales, Management, Customer Satisfaction, Sales Operations, Sales Process, Call Centers, Cold Calling
Education
Florida International University 2002 — 2007
Bachelor's degree, Public Relations, Advertising, and Applied Communication
FedEx Services March 2015 - Present
FedEx Services December 2013 - March 2015
FedEx Express July 2012 - November 2013
FedEx Express August 2010 - June 2012
FedEx Express September 2009 - July 2010
Alutek Storefront and Windows 2007 - 2009
AT&T 2005 - 2007
T-Mobile 2002 - 2004
Skills
Brazilian Portuguese, Spanish, International Sales, International Business, Logistics, Marketing Strategy, Strategic Planning, Customer Service, Team Leadership, Market Research, Negotiation, Business Strategy, Leadership, Marketing Communications, International Trade, Social Networking, Social Media, English, Strategy, Sales, Cross-functional Team...
Education
PMI
Project Management Certificate - Candidate
Florida International University
Bachelor of Business Administration (B.B.A.), Marketing
T-mobile April 2015 - Present
T-Mobile June 2011 - Present
T-Mobile September 2009 - June 2011
T-Mobile March 2007 - September 2009
RadioShack August 2005 - March 2007
Skills
Customer Retention, Strategy, Store Management, Sales Operations, Retail Sales, Wireless, Marketing, Customer Experience, Retail, Selling, Customer Satisfaction, Direct Sales, Sales, Sales Process, Team Building
Education
Florida State University
Computer Science, Information Technology
Yamanlar koleji
Assurant Solutions October 2014 - Present
Ryder System, Inc. January 2011 - October 2014
T-Mobile October 2009 - May 2011
Retail Business Development January 2009 - August 2009
Nouveau Riche University February 2007 - January 2009
ADP TotalSource March 2006 - August 2007
Pan Am Horizons January 2000 - March 2006
Skills
Accounting, Payroll, Accounts Payable, Account Reconciliation, Profit, Customer Service, Sales, Inventory Management, Team Building, Negotiation, Leadership, Microsoft Excel, Budgets, Microsoft Office, Account Management, Training, Strategic Planning, Marketing, Recruiting, Human Resources, Finance, Management, Process Improvement, CRM, Time Management, Performance Management
Education
University of Phoenix 2011 — 2013
Masters, Business Administration, Management and Operations
Florida International University 2006 — 2009
BA, Business Management
Miami Dade Community College 1996 — 2004
AA, Finance
National Cancer Institute (NCI) August 2014 - Present
McAfee September 2012 - July 2014
Fidelity National Financial October 2010 - July 2012
Stein Mart June 2010 - August 2010
Comcast October 2009 - April 2010
Florida State College at Jacksonville January 2006 - April 2009
Web.com May 2004 - January 2006
MacTechPro February 2004 - May 2004
IT consultant Self Employed August 1993 - February 2004
T-Mobile May 2002 - December 2003
Skills
Customer Service, Technical Support, Macintosh hardware, Macintosh Applications, Windows, iPhone Support, Mac OS, iOS, Mobile Devices, PC building, Multimedia, Video Production, Videography, Video Editing, Podcasting, Graphic Design, Help Desk Support, Remote Desktop, Photoshop, Digital Photography, Android, McAfee, ITIL Process, Remote Troubleshooting, Troubleshooting, WiFi, Tier 2, Post Production, Final Cut Pro, iMovie, Apple Aperture, BMC Remedy, Active Directory, Web Design, Cisco VPN, Studio Lighting, Microsoft Office, Keynote, Call Centers, Faculty Training, Training, Educational Technology, Technical Documentation, Mobile Device Management, Virtual PC, Computer Repair, Computer Maintenance, Information Technology, Military Experience, VMware Fusion
Education
University of Phoenix 2009 — 2009
Communication and Media Studies
Florida State College at Jacksonville 2007 — 2009
Digital Communication and Media/Multimedia, TV Video Productions
T-Mobile February 2014 - Present
AT&T Mobility October 2011 - April 2013
RadioShack October 2008 - June 2011
Hollywood Video June 2007 - October 2008
Skills
Sales, Customer Service, Wireless, Telecommunications, Customer Satisfaction, Direct Sales, Customer Retention, Customer Experience, Sales Operations, Call Centers, Sales Management, Account Management, Mobile Devices, Solution Selling
Education
Florida International University 2007 — 2014
Gap Inc./Gap July 2013 - Present
Target November 2010 - July 2013
ACA Talent August 2010 - October 2010
T-Mobile June 2008 - May 2009
AT&T Mobility January 2005 - February 2008
Telemarketing USA June 2003 - December 2004
Skills
Recruiting, Employee Relations, Onboarding, Talent Management, Coaching, Human Resources, Training, Employee Engagement, Succession Planning, HRIS, New Hire Orientations, Benefits Administration, Management, Leadership Development, Team Building, Retail, Applicant Tracking..., College Recruiting, Employee Training, Leadership, Interviews, Talent Acquisition, Performance Management, Sales, Organizational..., Employee Benefits, Time Management, Hiring, Workforce Planning, HR Policies, Personnel Management, FMLA, Labor Relations, Organizational..., Payroll, Temporary Placement, Job Descriptions, Employment Law, Career Development, ADP Payroll, Deferred Compensation, Technical Recruiting, Sourcing, Performance Appraisal, PeopleSoft, Taleo, Conflict Resolution, Employee Handbooks, Employee Recognition, Internet Recruiting
Education
Nova Southeastern University 2010 — 2013
Master's, Human Resource Management
Florida International University 2005 — 2009
Bachelor, Psychology & Sociology
Everglades High School
Ameren October 2013 - Present
American Red Cross March 2012 - August 2013
T-Mobile 2008 - 2012
Citi February 1998 - May 2008
AT&T April 1983 - February 1998
Skills
Business Continuity..., Business Continuity, Crisis Management, Disaster Recovery, Emergency Management, Training, Vendor Management, Program Management, Compliance, Project Management, Information Security..., Disaster Response, Testing, Business Analysis, Internal Audit, record retention, Data center, IT Management, Finance, Real Estate, Security, Incident Management, Data Center, Records Management, Management, Leadership, Information Security, Change Management, Business Process, Information Technology, Project Planning, Policy, Governance, Risk Assessment, Financial Risk, Risk Management
Education
University of Phoenix 2007 — 2011
Master of Business Administration (M.B.A.), Business Strategy & Operations, 3.23
University of North Florida 2001 — 2005
Bachelor's degree, Finance & Computer Science
Florida Community College at Jacksonville 1982 — 1992
Associate of Arts (AA), Business/Office Automation/Technology/Data Entry, 3.84
T-Mobile June 2009 - Present
Circuit City May 2007 - May 2009
Circuit City July 2002 - May 2007
Skills
Loss Prevention, Wicklander-Zulawski..., Sales, Shrinkage, Sales Management, Training, Merchandising, Customer Satisfaction, Retail, Inventory Management, Store Management, Customer Service, Visual Merchandising, Store Operations
Education
Florida State University 2005 — 2007
Bachelor's Degree, Criminology, 3.5
CIT Technology October 2007 - Present
ADT Fire & Security January 2005 - October 2007
T-Mobile September 2000 - January 2005
Education
Florida State College at Jacksonville 2007 — 2010
Business Communications
Wekiva Springs Center July 2014 - Present
Beech Counseling Services, LLC June 2014 - Present
Hubbard House, Inc. August 2013 - May 2014
Daniel Memorial, Inc August 2012 - May 2013
Lender Processing Services, Inc. (LPS) May 2009 - December 2011
ICATT Consulting March 2008 - April 2009
Acosta Sales & Marketing July 2002 - January 2008
T-Mobile 1999 - 2002
Skills
Leadership, Consulting, Executive Coaching, Leadership Development, Training, Employee Relations, Human Resources, Recruiting, Organizational..., HR Policies, Psychotherapy, Mental Health Counseling
Education
Florida State University 2012 — 2014
Master's Degree, Social Work, 3.9
Radford University 1994 — 1996
MA, Psychology
Georgia Southern University 1989 — 1993
B.S., Psychology
roswell highschool
roswell highschool
T-Mobile September 2009 - Present
JCPenney November 2008 - September 2009
Zale Corp. October 1983 - November 2008
Zales Jewelers October 1983 - November 2008
Skills
Visual Merchandising, Sales Process, Hiring, Coaching, Retail, Leadership, Microsoft Word, Profit, Retail Sales, Talent Management, Store Management, Selling, Team Building, Loss Prevention, CPFR, Negotiation, Training, Multi-unit, Customer Experience, Recruiting, Direct Sales, Sales Management, Cold Calling, P&L Management, Inventory Control, Wholesale, Big Box, Customer Satisfaction, Operations Management, P&L Responsibility, Income Statement, Talent Acquisition, Marketing, Inventory Management, Merchandising, Time Management, Sales Operations, Customer Service, Teamwork, Cross-functional Team..., Employee Training, Forecasting, Accountability, District Management, Driving Results, Team Leadership, Budgets, Employee Relations, Performance Management, Customer Retention
Education
Florida International University 1982 — 1985
2 year, Business
Belen Jesuit Prep High School
MasTec Network Solutions June 2012 - Present
MasTec Network Solutions February 2012 - June 2012
Clearwire January 2010 - February 2012
T-Mobile February 2009 - January 2010
JEA May 2008 - October 2008
Universal Forest Products November 2004 - March 2008
Builders FirstSource May 2002 - November 2004
Skills
Financial Reporting, Financial Analysis, General Ledger, Operating Budgets, Budget Forecasts, Forecasting, Cost Accounting, Revenue Recognition, Project Management, Data Analysis, Project Planning, Architectural Design, Excel Services, Cellular Communications, Telecommunications, Wireless, LTE, Microwave, Database Design, Database Administration, PMBOK
Education
Florida State College at Jacksonville 1999 — 2001
Architecture
T-Mobile February 2015 - Present
Skills
Customer Service, Sales, Sales Operations, Business Analysis, Collections, Inventory Control, Inventory Analysis
Education
Florida International University 2015 — 2018
john a ferguson high 2004 — 2008
high school deploma, business academy
T-Mobile June 2015 - Present
Office Depot November 2012 - Present
Office Max 2011 - 2012
AMC Theaters September 2010 - October 2011
Skills
Customer Service, Retail, Sales, Customer Satisfaction, Cashiering, Merchandising, Retail Sales, Inventory Management, Time Management, Store Management, Microsoft Office, Loss Prevention, Management, Training, Photoshop, Logo Design, Event Planning, Microsoft Excel, Microsoft Word, Microsoft Certified..., Bilingual Communications, Public Speaking, Computer Repair, Computer Maintenance, Sales Operations, Data Entry, Leadership, Inventory Control, Customer Experience, POS, Problem Solving, Team Leadership
Education
Florida International University 2014 — 2015
Bachelor of Arts (B.A.), Criminal Justice and Corrections, 3.2 GPA
Miami Dade College 2011 — 2014
Associate of Arts (A.A.), Criminal Justice and Corrections, 3.0 GPA
T-Mobile September 2014 - Present
Whetstone Partners - Everest Business Funding October 2013 - August 2014
Superior Sleep November 2013 - April 2014
Whetstone Partners - eTitleLoan August 2012 - April 2014
Skills
Art Direction, Graphic Design, Photography, Photoshop, InDesign, Illustrator, Digital Marketing, Google Analytics, Social Media Marketing, SEO
Education
Miami Ad School 2014 — 2016
Art Direction
Florida International University 2010 — 2014
Bachelor's of Science, Mass Communication- Advertising
T-Mobile May 2015 - Present
T-Mobile December 2014 - April 2015
T-Mobile USA October 2013 - November 2014
T-Mobile TPR March 2013 - October 2013
MetroPCS June 2009 - March 2013
Skills
Problem Solving, Cash Handeling, Job Coaching, Great Motivator, Spanish, Goal Oriented, Goal-driven leader, Retail Sales, Management, Leadership, Wireless, Customer Satisfaction, Customer Experience, Sales, Retail, Direct Sales, Customer Retention, Team Leadership, Telecommunications, Time Management, Mobile Devices, Store Management
Education
Florida International University 2014 — 2016
Miami Dade College 2011 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
AdvanceTec Industries November 2010 - Present
AdvanceTec Industries Inc 2009 - 2010
T-Mobile January 2001 - July 2001
Skills
Direct Sales, M2M, Sales Process, Wireless, Sales Management, Business Development, Account Management, New Business Development, Solution Selling, Sales Operations, Telecommunications, 4G, Building Relations,..., Mobile Devices, Sales, Cold Calling, Management
Education
Florida International University 1999 — 2002
Masters in Physical Therapy, Science, 3.86
Florida International University 1997 — 1999
Bachelors in Science, Physical Sciences, 3.86
Monsignor Edward Pace High School 1992 — 1995
High School, 3.78
TEACh Strong Summer Associates Program June 2015 - August 2015
Aphrodite Cosmetic Surgery Spa June 2014 - June 2015
T-Mobile January 2011 - July 2011
Skills
Biology, Secondary Education, Research, Medical Terminology
Education
Florida International University 2012 — 2015
Bachelor's in Biology, Biology/Biological Sciences, General
Citrix October 2013 - Present
Citrix August 2012 - September 2013
T-Mobile April 2008 - August 2012
Skills
Account Management, Sales Operations, Solution Selling, Sales Process, Salesforce.com, Enterprise Software, Channel Partners, Sales Management, Sales, Cloud Computing, Customer Retention, Management, Program Management, Customer Service, Customer Experience, Training, SaaS, Direct Sales, Product Development, Call Centers, Forecasting, Leadership, Cold Calling, Strategic Partnerships, Virtualization, VDI, Mobile Device Management, Data Center, Sales Presentations, Consultative Selling
Education
University of Miami 2014 — 2015
Master of Business Administration (M.B.A.), Executive Program
Florida International University 2009 — 2012
Bachelor of Business Administration (B.B.A.), International Business - Management
St. Petersburg College 2002 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
T-Mobile June 2015 - Present
AT&T December 2013 - June 2015
Cbeyond May 2012 - December 2013
GBS International February 2006 - April 2013
Cingular March 2005 - January 2006
Skills
Solution Selling, Direct Sales, Sales Process, Cold Calling, Account Management, Salesforce.com, Sales, Selling, Cloud Computing, B2B, Sales Management, SaaS, Managed Services, Sales Operations, Sales Presentations, Channel Partners, CRM, C Level Selling
Education
Florida International University 2010 — 2012
Bachelor's degree, Marketing
Roadfriend Inc January 2015 - Present
T-mobile February 2012 - Present
Skills
Advertising, Blogging, Social Media, Public Relations, Sales, Microsoft Office, Product Marketing, Teamwork, Project Management, Marketing Research, promotions, Event Planning, Marketing, traveling, Brand Ambassadorship, Online Advertising, Digital Marketing, Facebook, Social Media Marketing, Social Networking, Digital Media, Online Marketing, Marketing Strategy, Email Marketing
Education
Florida International University 2014 — 2014
Bachelor's Degree, Advertising
Universidad de Sevilla 2014 — 2014
Study Abroad, Marketing Campaigns
Florida International University 2013 — 2014
Minor, Marketing
Pure Escentials September 2013 - Present
GATE English Academy October 2011 - Present
Farrah J. Productions 2007 - Present
Warwick Franklin English Kindergarten in Korea November 2013 - March 2015
T-Mobile October 2010 - October 2011
Coweta County School System September 2009 - May 2010
Hospitality Purveyors Inc. August 2007 - October 2008
Skills
Purchasing, Advertising, Customer Service, Planning, Teaching English, Event Planning, Event Management, Fundraising, Teaching, Creative Writing, Creative Direction, English, Project Planning, Public Speaking, Budgets, Management, PowerPoint, Training, Social Media, Microsoft Office
Education
Florida International University - College of Business 2001 — 2008
B.B.A., Marketing
Verizon Wireless July 2013 - Present
Verizon Wireless May 2010 - June 2013
Verizon Wireless July 2008 - May 2010
Verizon Wireless October 2005 - July 2008
T-Mobile September 2004 - October 2005
Skills
Account Management, Customer Experience, Customer Retention, Direct Sales, Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Telecommunications, Wireless, Team Leadership, Customer Service, Customer Satisfaction, Team Building
Education
The University of New Mexico 1995 — 2000
Bachelor of Arts (BA), Business Management/Communication
Florida State University 1999 — 1999
Spanish & Cultural Studies, Abroad Program
T-Mobile August 2013 - Present
Victoria's Secret September 2012 - September 2013
Skills
Microsoft Word, PowerPoint, Leadership, Microsoft Excel, Time Management, Public Speaking, Microsoft Office, Customer Service, Event Planning, Social Networking
Education
Florida International University 2014 — 2016
Bachelor's degree, Marketing, Currently Pursuing
Miami Dade College 2012 — 2014
Associate of Arts (A.A.), Political Science and Government, 3.96 GPA
Miss California Latina June 2015 - Present
Movado Group, Inc July 2015 - Present
Miami Marlins, L.P. April 2015 - Present
T-Mobile January 2015 - July 2015
On The Rocks Agency May 2015 - June 2015
Bank of America June 2013 - December 2014
Publix Super Markets July 2011 - August 2013
Skills
Photoshop, Illustrator, Product Display, Event Management, Marketing, Social Media Marketing, Advertising, Public Relations, Press Releases, Sales, Event Planning, Events Coordination, Public Speaking, Customer Service, Cash Handling, Retail Banking, Commercial Banking, Twitter, Tumblr, Facebook, Instagram, Social Media Blogging, Networking
Education
Florida International University 2015 — 2016
Bachelor of Arts (B.A.), Marketing
Miami Dade College 2013 — 2015
Associate of Arts (A.A.), Mass Communication/Media Studies
American Cancer Society May 2015 - Present
Beckerman January 2015 - May 2015
SolarCity July 2014 - October 2014
T-Mobile December 2012 - July 2014
Seton Hall University May 2012 - August 2013
New American Leaders Project September 2012 - December 2012
Florida Department of Children and Families May 2010 - June 2011
Daily Business Review October 2009 - May 2010
Polo Ralph Lauren Factory Store October 2007 - October 2009
Representative David Rivera for Florida Senate Campaign June 2009 - August 2009
Skills
International Relations, Research, Nonprofits, Spanish, Editing, Microsoft Office, Political Science, Training, Microsoft Excel, PowerPoint, Public Speaking, SPSS, Policy Analysis, Non-profits, Event Planning, Data Analysis, Social Media, Politics, Microsoft Word, Project Planning, Time Management, Statistics, Customer Service, Spanish-speaking, Portuguese, Qualitative Research, Databases, Marketing, Team Leadership, HIPAA, Lotus Notes, TANF, Medicaid, Food Stamps, Comparative Politics, Sales, Presentations, SharePoint
Education
Seton Hall University 2011 — 2015
Master’s Degree, Global Health and Human Security
Seton Hall University 2011 — 2015
Master’s Degree, Non-Profit/Public/Organizational Management, 3.7
Florida International University 2007 — 2010
B.A., Political Science, International Relations
Miami Dade College 2005 — 2007
A.A, Political Science
TD June 2015 - Present
TD December 2014 - Present
Jo Anderson Models and Talent Agency, LLC April 2013 - Present
People's United Bank February 2013 - August 2013
T-Mobile December 2011 - December 2012
Victoria's Secret December 2010 - November 2011
Product and Data Center, Sprint Preferred Retailer May 2010 - November 2010
Skills
Bilingual-English/Spanis..., Computer-savvy, Microsoft Office, Cash-handling, Marketing, Merchandising, Staff Mgmt, Metrics Reporting, Sales, Business Savvy, Business Sale, Customer Service, Forecasting, Fashion, New Hire Training, Store Operations, Team Leadership, Self-driven, Management, Customer Experience, B2B, Inventory Management, Acting, Time Management, Retail, Retail Sales, Store Management, Film, Teamwork, Social Networking, Employee Training, Training, Theatre, Television, Visual Merchandising, Telephone Skills, Inventory Control, Goal Oriented, Outlook, Cash Management, Spanish-English, Staff Management
Education
Queen's College 2011 — 2016
Bachelor's degree, International Business
Florida International University 2009 — 2009
Florida Blue February 2012 - Present
Florida Blue March 2005 - February 2012
Comcast April 2008 - April 2009
Comcast April 2007 - April 2008
Florida Blue February 2004 - March 2005
T-Mobile November 2002 - February 2004
AOL November 1999 - December 2003
Skills
Team Building, Customer Service, Healthcare
Education
Florida State College at Jacksonville
Bachelor's Degree, Computer Systems Networking and Telecommunications
T-Mobile September 2014 - Present
i9 Sports August 2011 - Present
Winn-Dixie February 2013 - November 2014
Skills
Microsoft Office, Customer Service, Microsoft Word, Teamwork, PowerPoint, Retail
Education
Florida State college of Jacksonville 2012 — 2014
Associate's degree, Finance, General
Florida State University
Bachelor of Business Administration (B.B.A.), Finance, General
Fifth Third Bank September 2014 - Present
T-Mobile May 2013 - August 2014
Sprint October 2005 - April 2013
Skills
Customer Satisfaction, Direct Sales, Customer Retention, Sales, Retail, Retail Sales, Sales Operations, Team Leadership, Customer Experience, Leadership, B2B, Marketing, Management, Sales Management, Inventory Management, Time Management
Education
Florida Metropolitan University
Computer Science and psychology
Florida Metropolitan University
Adobe March 2014 - Present
Betts Recruiting April 2013 - March 2014
Salesforce September 2012 - April 2013
Fidelity Investments August 2011 - August 2012
Fidelity Investments August 2010 - August 2011
Fidelity Investments November 2008 - August 2010
T-Mobile July 2006 - October 2008
Skills
Series 7, Series 63, Sales, Financial Services, Salesforce.com, Account Management, Customer Satisfaction, Customer Service, Relationship Management, CRM, Social Networking, SaaS, Sales Management, Dreamforce, Direct Sales, Software, Customer Retention, Investments, Cloud Computing, Social Media, Salesforce Marketing..., Marketing, Trade Shows, Technology, Start-ups, Recruiting, Cold Calling, Selling, Sales Operations, New Business Development, Social Media Marketing, Strategy, Digital Marketing, Strategic Planning, Lead Generation, Interviews
Education
Florida State University
BA, International Affairs, Economics concentration, Communication minor, College of Social Sciences and Public Policy
University of South Florida
General Studies, Mass Communication, Business
T-Mobile March 2014 - Present
Costco Wholesale November 2012 - March 2014
M Force Staffing, Inc March 2013 - November 2013
Cellular Sales December 2010 - December 2012
Toyota of Knoxville June 2009 - May 2010
Five Star Fitness Inc. October 2002 - June 2009
Wireless Digital Solutions Inc. October 2000 - October 2002
Skills
Customer Service, Sales Management, Problem Solving, Negotiation, Microsoft Office, Direct Sales, Cold Calling, Sales, Account Management, Strategic Planning, New Business Development, Contract Negotiation, Selling, Retail, Sales Operations, Recruiting, Technical Recruiting, Customer Retention, CRM, Sales Process, Customer Satisfaction, Purchasing, Training, Leadership, Team Leadership, Team Building, Business Development, Marketing, Sourcing, Merchandising, Inventory Management, Time Management, Salesforce.com, Employee Training, Hiring, Coaching, Temporary Placement, Operations Management, Employee Relations
Education
Florida Community College at Jacksonville 2001 — 2002
Mandarin High
T-Mobile September 2012 - Present
T-Mobile February 2011 - September 2012
T-Mobile April 2009 - February 2011
Starbucks Coffee Company April 2005 - April 2009
REMAX Around Atlanta September 2004 - February 2006
Atlanta FWHC Health Services August 2002 - July 2004
Georgia NARAL September 2001 - August 2002
Atlanta FWHC Health Services September 2001 - October 2001
Skills
Project Management, Inventory Control, Process Improvement, Management, Training, Leases, Property Management, Budgets, Corporate Real Estate, Facilities Management, Retail, Selling, Strategic Planning, Location Intelligence, Contract Negotiation, Telecommunications, Teamwork, Operations Management, Team Leadership, Construction, Real Estate Transactions, Residential Homes, Recruiting, Sales Management, Cross-functional Team..., Procurement, Inventory Management, Negotiation, Contract Management, Sales Operations, Vendor Management, Customer Satisfaction, Commercial Real Estate, Customer Experience, Portfolio Management, Business Development, Program Management, Outlook, Forecasting, Lease Negotiations, Real Estate Development, Purchasing, Marketing, Financial Analysis, Leadership, Income Statement, Real Estate, Team Building, Customer Service, Account Management
Education
Jeff Justice School of Comedy 2011 — 2011
Stand up writing and performance
Florida State University 1994 — 1999
Bachelor of Science, Sociology & Humanities
Brown & Brown Insurance- Miami Division January 2014 - Present
Marcum LLP January 2011 - December 2013
T-Mobile July 2009 - January 2011
Bally Total Fitness August 2008 - July 2009
Skills
Accounting, Financial Reporting, QuickBooks, Auditing, Financial Analysis, Financial Accounting, Microsoft Excel, Accounts Payable, GAAP, General Ledger, Sarbanes-Oxley Act, Internal Controls, Accounts Receivable, Account Reconciliation, Financial Statements, Payroll, Microsoft Word, Tax, Microsoft Office, Outlook, Sales, Strategic Alliances, New Business Development, Customer Service
Education
Florida International University 2009 — 2011
Accounting, Accounting
Havana University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
ADP April 2015 - Present
Comcast November 2013 - March 2015
T-Mobile June 2011 - November 2013
Skills
Sales, Customer Service, Account Management, Management, Telecommunications, Marketing, Leadership, Sales Management, Advertising, Direct Sales, Payroll, Executive Management, Executive Coaching, Sales Operations, Sales Process, Salesforce.com, Pre-sales, IT Strategy, IT Service Management, IT Operations, Computer Hardware, Computer Security, Computer Repair, Video Games, Video Conferencing, Electronics, Electrical Engineering, Electricity, Consumer Electronics, Cellular Communications, Wireless, Wireless Networking, Social Networking, Networking, Network Security
Education
Florida International University 2010 — 2016
Bachelor's Degree, Electrical and Electronics Engineering
Miami Dade College 2009 — 2010
Associate's Degree, Electrical and Electronics Engineering
St. Thomas University 2004 — 2007
Bachelor's Degree, Sports Administration
Comcast Cable April 2013 - Present
Corinthian Colleges May 2011 - April 2013
T-Mobile December 2003 - December 2010
Hewlett-Packard October 2002 - July 2003
CED March 2001 - April 2002
Source Alliance April 2000 - March 2001
W.W. Grainger August 1994 - April 2000
Skills
Customer Service, Coaching, Management, Training, Accountability, E-commerce, Account Management, Leadership, Team Building, Call Center, Customer Satisfaction, Team Leadership, Workforce Management, eWFM, RTA, Siebel, SAP, Human Resources, Sales, Performance Metrics, Adherence, Quality Assurance, Quality Management, Compliance, Legal Compliance, Telecommunications, Enterprise Storage, Computer Hardware, Recruiting, Hiring Personnel, Call Centers, Program Management, Staff Development, Access, Strategy, Analysis, Interviews, Time Management
Education
Florida Metropolitan University 2011 — 2013
Bachelor's of Science, Business Administration and Management, General
Remmington College - Tampa Technical Institute 1992 — 1994
Associate of Science (A.S.), Computer Engineering - E.C.E.T
Quintiles/Alcon Pharmaceuticals November 2014 - Present
Forest Laboratories February 2014 - November 2014
Nu World Title July 2012 - January 2014
Miami HEAT April 2011 - June 2012
T-Mobile December 2007 - December 2010
Skills
Sales, Pharmaceutical Sales, B2B, B2B Marketing Strategy, Marketing, Wireless
Education
Florida International University 2005 — 2011
Bachelor of Science (B.S.), Sports Marketing
Intersect ENT January 2015 - Present
Acclarent a Johnson & Johnson Company April 2012 - December 2014
Ethicon Endo-Surgery May 2010 - March 2012
Ethicon Endo-Surgery July 2005 - April 2010
Janssen, Pharmaceutical Companies of Johnson and Johnson January 2003 - June 2005
T-Mobile September 2000 - December 2002
Vector Marketing May 1998 - August 2000
Skills
ENT, Medical Devices, Surgeons, Operating Room, Urology, General Surgery, Surgical Instruments, Operating Room Sales, Sales Process, Disposables, Gynecology, Thoracic, Public Speaking, Product Marketing, Minimally Invasive..., Employee Training, Social Networking, Bariatric Surgery, Colorectal, Training & Development, Plastic Surgery, Practice Development, Medical Marketing
Education
Florida State University 1998 — 2001
Bachelor's Degree, Communication, Business
Westminster Academy 1995 — 1997
High School
T-Mobile November 2009 - Present
Bebe October 2006 - November 2009
Skills
Microsoft Office, Customer Service, Sales, Marketing Strategy, Microsoft Word, Sales Management
Education
Florida International University - College of Business Administration 2010 — 2012
Bachelor of Business Administration (BBA), International Business and Management
Miami Dade College 2004 — 2008
Associate's degree, Business Administration
T-Mobile January 2013 - Present
Now?What Tech Install/Repair August 2012 - February 2014
Best Buy January 2008 - December 2012
Skills
Consumer Behavior, Consumer Trends, Business Ideas, Marketing, Market Research, Social Networking, Sales, Social Media Marketing, Advertising, Online Advertising, Master Level 3..., Hardware Installation, Remote Troubleshooting, Network Installation, Network Migration
Education
Florida International University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration; Marketing
T-Mobile January 2013 - Present
T-Mobile, USA November 2004 - December 2012
T-Mobile USA February 2004 - October 2004
The Florida State University Visitor's Services May 2000 - August 2001
Skills
Sales Operations, Key Account Management, Sales Management, Account Management, Lead Generation, Outlook, Selling, Cold Calling, Product Development, Negotiation, B2B, Contract Negotiation, Sales Process, Blackberry, New Business Development, Creative Direction, Solution Selling, Marketing Strategy, Salesforce.com, Mobile Technology, XP, CRM, Business Development, Customer Service, Wireless, Sales, Customer Retention, Strategic Planning, Sales Presentations, Managed Services, Telecommunications, Strategy, Strategic Partnerships, Direct Sales, Process Improvement, Mobile Devices, Customer Experience, Product Marketing, Management, Windows XP, Channel Partners, Product Management, Customer Satisfaction, M2M, SaaS, VoIP
Education
Florida State University 1997 — 2001
BS Communication Disorders, BA Music
HiConversion July 2014 - June 2015
Fox Rent-A-Car June 2013 - October 2013
iQor March 2012 - March 2013
T-Mobile April 2010 - October 2011
Convergys May 2008 - January 2009
US Navy July 1999 - September 2005
Skills
Microsoft Excel, Microsoft Word, Project Management, Lateral Thinking, Business Communications, Cultural Awareness, Written & Oral..., Research, Financial Modeling, Wireless, Customer Experience, Account Management, Sales Process, Customer Retention, Management, Cold Calling, Solution Selling, Sales Operations, Salesforce.com, Selling, Direct Sales, Microsoft Office, Negotiation, Telecommunications, Customer Service, Sales, Critical Thinking, B2B, Leadership, PowerPoint, Time Management, WordPress, Social Networking, Social Media Marketing, Social Media, Strategy, Marketing, Written Communication, Public Speaking, Phone Etiquette
Education
Florida International University 2009 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Valdosta High School 1995 — 1999
College Preparatory Curriculum
AT&T Mobility August 2013 - Present
AT&T Mobility December 2009 - Present
T-Mobile May 2007 - December 2009
Microscan Systems May 2006 - May 2007
General Electric Co. - GE Security August 2003 - May 2006
ABB Inc. 2001 - 2003
Skills
Product Management, Wireless, Product Development, Cross-functional Team..., Telecommunications, Integration, Automation, GSM, Program Management, Product Launch, Testing, Product Marketing, Small Cells/ Femto Cells, LTE, Enterprise Software, Mobile Communications, Mobile Devices, Security, Go-to-market Strategy, Mobile Applications, Product Lifecycle..., IP, Mobile Technology, Strategic Partnerships, VoIP, Management
Education
Seattle University 2008 — 2010
Master of Business Administration, Management
Florida International University 1999 — 2002
Bachelor's of Science, Computer Engineering
Kforce Inc. May 2011 - December 2013
Hillsborough County December 2009 - May 2011
Kforce Technology Staffing August 2009 - December 2009
T-Mobile May 2005 - August 2009
Trinsic 2005 - 2005
tech data 1998 - 2001
Education
Florida State University 1973 — 1976
BS, Social Science
The Coca-Cola Company November 2010 - Present
T-Mobile January 2004 - November 2010
T-Mobile USA March 2004 - January 2007
TOTAL SYSTEMS SERVICES 2002 - 2004
Independent January 2001 - January 2002
BEARINGPOINT January 2000 - January 2001
Hewlett-Packard January 1997 - January 2000
Skills
SDLC, Requirements Analysis, Business Process..., Software Development, Telecommunications, Project Management, Requirements Gathering, Business Analysis, Process Improvement, Vendor Management, IT Strategy
Education
National Technological University
Florida International University
B.S, Computer Science
ESI George Washington University
PEMCO May 2013 - December 2014
Liberty Mutual Insurance July 2009 - April 2013
PEMCO June 2011 - August 2011
Safeco Insurance February 2006 - April 2009
Starbucks Coffee Company September 2006 - January 2007
T-Mobile September 2005 - February 2006
Washington Mutual January 2004 - September 2005
Wicat Systems Inc./Josens Learning January 1994 - December 2004
Boeing September 1988 - December 1993
Skills
E-Learning, Captivate, ADDIE, Lectora, Instructional Design, Needs Analysis, Instructor-led Training, Blended Learning, Camtasia, Adult Education, Distance Learning, Visio, Learning Management..., SnagIt, SharePoint, Articulate Presenter, Articulate Storyline, Technical Training, Learning Management, Content Management, Technical Writing, ISD, Training
Education
Florida State University 1983 — 1986
Master's Degree, Instructional Design, 4.0
Michigan State University 1979 — 1982
BA, Biology
New Horizons Computer Learning Centers June 2015 - Present
IPFone July 2013 - July 2015
Avaya November 2010 - July 2013
Avaya October 2010 - July 2013
Liberty Mutual Insurance October 2008 - October 2010
Liberty Mutual Insurance October 2008 - October 2010
T-Mobile November 2003 - October 2008
T- Mobile November 2003 - October 2008
Skills
Sales Operations, Sales, New Business Development, Training, Customer Service, Channel, Direct Sales, Salesforce.com, Sales Management, Recruiting, Call Center, Avaya, Account Management, Solution Selling, Talent Acquisition, Call Centers, Business Development, Channel Partners, Unified Communications, Cloud Computing, Networking, Enterprise Software, IP, Telephony, Telecommunications, Cisco Technologies
Education
Florida International University 2000 — 2003
Bachelor, Psychology & Business
Florida International University 2000 — 2003
Bachelor of Arts; consisting, Psychology; Industrial; Organizational Psychology, Marketing, and Business Administration
Miami Dade College 1999 — 2000
Associate of Arts (A.A.), Psychology
T-Mobile Associate RF EngineerNEXTEL2002 - 2002
Skills
UMTS, 3G, 2G, GSM, RF, LTE, Wireless, WiMAX, GPRS, Network Design, CDMA, WCDMA, RF design, RF Engineering, Mobile Devices, NSN, Actix
Education
Florida International University
CenturyLink July 2010 - Present
Consulate Management Company October 2008 - July 2010
CIBER April 2008 - October 2008
Ginn Company October 2006 - April 2008
Wyndham Vacation Ownership July 2006 - October 2006
Walt Disney World January 2006 - July 2006
Florida Hospital October 2005 - January 2006
T-Mobile September 2005 - October 2005
Bank of America April 2005 - August 2005
Skills
VPN, Switches, Active Directory, Troubleshooting, Windows Server, Cisco Technologies, Technical Support, Microsoft Exchange, XP, Cisco IOS, Laptops, CCNA, Networking, Blackberry Enterprise..., Help Desk Support, VMware, Hardware, Windows, Software Installation, Routers, Printers, Routing, Cisco Routers
Education
Florida State College at Jacksonville 2002 — 2005
A.A.S, Information Tecnology
University of Central Florida
B.S, Bachelor of Science in Information Technology
T-Mobile March 2015 - Present
Adobe July 2014 - March 2015
T-Mobile October 2013 - July 2014
Juniper Networks June 2012 - September 2013
Lenovo September 2011 - June 2012
USDA January 2011 - September 2011
Lenovo March 2010 - January 2011
Monsanto April 2009 - March 2010
AMD February 2008 - April 2009
Fujitsu Technology Solutions February 2006 - February 2008
Skills
Business Transformation, Business Process, CRM, Solution Architecture, Management, SAP CRM, Business Intelligence, Integration, Testing, Requirements Analysis, SAP ERP, Project Management, BSP, ERP, Pre-sales, SAP, Strategy, Data Migration, Business Analysis, System Analysis, Salesforce.com, Requirements Gathering, Fit/Gap Analysis, Solution Design, Deployment, Agile & Waterfall...
Education
Florida International University 2001 — 2003
MS
Jawaharlal Nehru Technological University 1997 — 2001
Btech
T-Mobile November 2013 - Present
T-Mobile July 2012 - October 2013
T-Mobile 2010 - July 2012
T-Mobile 2009 - 2010
Skills
Account Management, Corporate Training, Brand Awareness, Product Marketing, Team Leadership, Sales Operations, Direct Sales, Sales Presentations, Customer Retention, Sales, Telecommunications, Salesforce.com, Contract Negotiation, Sales Management, Management, Leadership
Education
Florida International University 2012 — 2014
Master of Business Administration (M.B.A.)
University of Central Florida 2008 — 2010
B.S, Finance
Northfield Savings Bank December 2008 - November 2009
Citifinancial August 2004 - August 2005
T-Mobile November 1998 - March 2004
First Union National Bank April 1997 - November 1998
Blockbuster Music March 1995 - April 1997
Skills
Banking, Customer Service, Risk Management, Credit, Management, Change Management, Loans, Microsoft Office, Project Management, Retail Banking, Microsoft Excel, Business Analysis, Process Improvement, Financial Analysis, Strategic Planning, Team Leadership, Leadership, Operations Management, Team Building, Microsoft Word
Education
Florida Community College at Jacksonville
Elementary Education and Teaching
University of North Florida
Communication and Media Studies
Arc Technology Group July 2013 - Present
Caddyswag July 2008 - Present
DKI Services Corporation June 2011 - July 2013
Dean Kletter Consulting February 2008 - June 2011
Samurai Work Systems, LLC February 2007 - June 2011
T-Mobile June 2002 - February 2008
Skills
Management, Strategic Planning, Project Management, Public Speaking, Training, Coaching, Business Development, Sales, Sales Management, Operations Management, Team Building, Business Strategy, Time Management, Customer Service, Leadership, Budgets, Programming, SAS programming, Web Development, Web 2.0 Development, SEO Audits, PHP4/5, LAMP administration, Java, JavaScript, jQuery, Node.js, Android Development
Education
Florida State University 1996 — 1999
B.A., English
T-Mobile Sr. Business Development ManagerT-MobileOctober 2013 - Present
Enterprise Rent-A-Car 2005 - 2009
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, B2B, Cold Calling, Salesforce.com, Customer Retention, Account Management, Management, Sales Management, Sales Operations, Sales Process, Selling, Strategic Partnerships
Education
Florida International University
Bachelor of Science (BS), Business Administration and Management, General
Infiniti of Coconut Creek November 2014 - Present
Metro Motor Group May 2014 - October 2014
Prestige Motors Mercedes-Benz November 2013 - April 2014
AutoNation September 2005 - September 2013
Margate Lincoln Mercury-Volvo December 2003 - August 2005
T-Mobile September 2000 - November 2003
Skills
Automotive, Negotiation, Automobile, Profit, Selling, Sales Management, Customer Satisfaction, Automotive Aftermarket, Vehicles, Customer Retention, Dealers, Retail, Management, Dealer Management, Sales Process, Parts, Reynolds, Warranty, Sales, Pricing, Inventory Management, Sales Operations, Fleet Management, Gross Profit, Purchasing, Income Statement, Forecasting, Automotive Repair, Automotive Parts, Deal Closure, Aftersales, Tires, Selling Skills, Wholesale, B2B, Cold Calling, Business Planning, Powertrain, Team Building, New Business Development, Automotive Sales..., P&L Management, Sales Presentations, Account Management, Competitive Analysis, Continuous Improvement, Operations Management, Profit Maximization, Inventory Control, Market Planning
Education
Florida International University - College of Business Administration 1990 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General
Saint John's University 1990 — 1992
Associate's degree, Business Administration and Management, General
Apple January 2015 - Present
Apple March 2012 - Present
Kendra Bone Design April 2011 - March 2012
T-Mobile May 2006 - March 2011
Tommy Hilfiger 1996 - 2005
Skills
Training Delivery, Sales Operations, Telecommunications, Customer Experience, Sales Management, Training, Account Management, Customer Retention, Direct Sales, Marketing, Retail, Management, Sales, Strategic Partnerships, Leadership, Solution Selling
Education
Florida State University
Westminster Christian School
MarketSource Inc. October 2012 - Present
Sprint January 2012 - October 2012
Best Buy August 2010 - December 2011
T-Mobile 2005 - 2010
Skills
Sales Operations, Budgets, Sales Management, Merchandising, Team Leadership, Retail, Sales, Leadership, Inventory Management, Account Management, Team Building, Marketing
Education
Florida State University 1998 — 1999
BS, Sociology, Political Science and Public Adminastration
Verizon Wireless October 2005 - Present
T-Mobile June 2000 - February 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Apple Numbers, Apple Pages, Keynote
Education
Florida State College at Jacksonville 2006 — 2009
Associate's Degree, Business Administration and Management, General
T-Mobile 2014 - Present
MetroPCS 2007 - 2014
Sprint 2001 - 2007
Nortel Networks 2000 - 2001
Electronic Environments Corporation 1998 - 2000
Cell-Tel International 1995 - 1998
AT&T/McCaw Cellular 1992 - 1995
US Navy 1988 - 1992
Skills
CDMA, Wireless, 4G, LTE, Telecommunications, Computer Network..., Cellular Communications, RF Engineering, EVDO, Wireless Networking, Network Design, GSM, Predictive Maintenance, Internet of Things, Leadership Development, T1, IP, Mobile Devices, Cross-functional Team..., Technical Leadership, DS3, Backhaul, Network Administration, Networking, Security, MPLS, Cisco Routers, Process Optimization, Microwave, RF, Mentoring, Operational Efficiency, Network Operations, Telecommunications..., Workforce Management, Operations Management, Network Management, Optical Fiber, Fiber Optics, Business Process...
Education
Coursera 2013 — 2013
University of North Florida 1996 — 1997
Florida Community College at Jacksonville 1995 — 1996
Progressive Insurance June 2014 - March 2015
JPMorgan Chase January 2012 - June 2014
T-Mobile USA July 2009 - July 2010
T-Mobile May 2006 - July 2009
T-Mobile October 2001 - May 2006
T-Mobile March 2001 - October 2001
T-Mobile January 2000 - March 2001
Skills
B2B, Sales, Retail, Leadership, Customer Satisfaction, Management, Training, Coaching, Merchandising, Customer Service, Customer Retention, Direct Sales, Sales Management, Sales Operations
Education
Florida International University
Bachelor of Business Administration, Marketing
Bright House Networks April 2012 - Present
Bright House Networks March 2006 - March 2012
T-Mobile February 2000 - February 2006
Skills
Financial Reporting, Forecasting, Accounting, Telecommunications, Variance Analysis, Budgets, Financial Analysis, Process Improvement, General Ledger, Internal Controls, Sarbanes-Oxley Act, Essbase, Strategic Planning, Hyperion Enterprise, PeopleSoft
Education
Florida State University 1986 — 1989
Finance
Florida State University 1986 — 1989
Bachelor of Applied Science (BASc), Finance, General
Florida State University - College of Business 1986 — 1989
Bachelor of Science, Finance
T-Mobile April 2014 - Present
BlackBerry October 2008 - February 2015
Affinity Mobile January 2005 - September 2008
Skills
Leadership, Mobile Devices, Sales Operations, Salesforce.com, Strategy, Telecommunications, CRM, Training, Sales, Marketing, Retail, Blackberry, Employee Training, Direct Sales
Education
Florida International University
Special Education and Teaching
St. Brendan High School
Sprint June 2004 - Present
Sprint Nextel July 2004 - Present
T-Mobile January 2002 - June 2004
Skills
Sales Operations, Team Leadership, Merchandising, Customer Satisfaction, Sales, Training, Profit and Loss..., Budgets, Inventory Management, Retail Sales Management, Sales Management
Education
Florida State University 1972 — 1976
Bachlor of Science Degree, Business Management/Marketing, 3.73
T-Mobile July 2013 - Present
Extended Results July 2012 - June 2013
House of Reprsentatives March 2011 - July 2012
Department of Health May 2009 - March 2011
Agency for Healthcare Administration March 2007 - May 2009
Agency for Healthcare Administration December 2005 - March 2007
Skills
Asp.net, C#, T-SQL,..., SharePoint, Business Analysis, Microsoft SQL Server, SQL, Databases, Visio, Requirements Analysis, ITIL, Database Design, Program Management, Systems Analysis, Requirements Gathering
Education
Florida State University 2001 — 2006
Bachelor's degree, Management Information Systems
St. Francis College 1991 — 1994
Bachelor's degree, Mathematics, Physics and Chemistry
lululemon athletica February 2015 - Present
Univision Deportes Network April 2014 - October 2014
Florida International University July 2013 - January 2014
T-Mobile September 2012 - November 2013
Best Buy June 2011 - September 2012
Skills
Marketing, Sales, Social Media, Social Media Marketing, Sports Marketing, Social Media..., Social Media..., Digital Marketing, Strategic Content..., Google Adwords, Google Analytics, ROI Analysis, Return on Promotional..., Social Media ROI, Retail, Customer Satisfaction, CrossFit, Cold Calling, Customer Experience, Sports Management
Education
Florida International University 2010 — 2014
Bachelor's Degree, Recreation and Sports Management
T-Mobile January 2012 - Present
T-Mobile January 2010 - January 2012
T-Mobile January 2008 - January 2010
Skills
Customer Experience, Sales Management, Customer Service, Call Centers, Wireless, Training, Analysis, Policy, Mobile Devices, Customer Retention, Telecommunications, Coaching, Customer Satisfaction, Process Improvement, VoIP, IP, Management, Team Leadership, Employee Training
Education
Florida Community College at Jacksonville 1998 — 2001
Associate of Arts (AA)
N.B. Forrest 1990 — 1994
High School
Self-employed 2012 - Present
T-Mobile January 2012 - July 2012
Education
Florida International University 2010 — 2014
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
NYPD Pizza May 2014 - Present
T-Mobile October 2007 - June 2013
Skills
Microsoft Office, Microsoft Word, Management, Interpersonal..., Microsoft Excel, Problem Solving, Research, PowerPoint, Sales, Leadership, Consulting, Training, Photoshop, Customer Retention, Team Coordination, Analytics, Quota Achievement
Education
Florida State University 2011 — 2014
Bachelor's degree, Economics
T-Mobile June 2013 - Present
MetroPCS May 2008 - June 2013
DISYS February 2008 - May 2008
WAVSYS January 2008 - February 2008
Centex Homes June 2006 - December 2007
Glotel February 2005 - May 2006
Skills
UNIX, Cisco Technologies, T1, DS3, JDSU Testing, Anritsu, P.I.M. Testing, Ethernet Networks, TCP/IP, Switches, Routers, Fiber Optics, CAT 5/6, Hyperterminal, OSI, FTP, OMP, SSH, IP Addressing, LTE, Integration, Ericsson OSS, Citrix, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Cell Power Plant, Network Infrastructure, Team Leadership, Communication Skills, Network Implementation, Outstanding..., Quality Assurance, PDF / Adobe, Voice and Data..., Relationship Management
Education
Florida State College at Jacksonville
Associate's Degree
T-Mobile March 2010 - Present
Rockaway PR January 2013 - April 2013
Lady of America Franchise Corporation May 2007 - January 2010
Education
Florida International University 2012 — 2013
Bachelor's degree, Public Relations/Image Management
Miami International University of Art and Design
Citi July 2015 - Present
t-mobile April 2014 - July 2015
Wells Fargo May 2010 - March 2013
PrinthouseUSA.com May 2007 - May 2010
Skills
Customer Service, Sales, Retail, Microsoft Office, Customer Satisfaction, Microsoft Word, Bookkeeping, Collections
Education
Florida International University 2015 — 2017
Bachelor's degree, Accounting & Finance
Florida National University 2013 — 2014
Associate of Arts (AA)
T-Mobile June 2015 - Present
T-Mobile June 2014 - March 2015
Education
Florida International University 2012 — 2017
Finance and Economics