T-Mobile USA
Industry: Wireless company
DescriptionT-Mobile US, Inc., commonly shortened to T-Mobile, is a United States-based wireless network operator whose majority shareholder is the German telecommunications company Deutsche Telekom. Its headquarters are located in Bellevue, Washington, in the Seattle metropolitan area. Customer service: 00 1 505-998-3793 CEO: John Legere (22 Sep 2012–) Headquarters: Bellevue, Washington, United States Subsidiaries: MetroPCS Communications, Inc., iWireless,
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T-Mobile USA Employees
Health Strategies Group July 2013 - Present
Health Strategies Group September 2010 - June 2013
E MORTGAGE MANAGEMENT, LLC June 2009 - September 2010
Temple University September 2006 - June 2008
Advanta Bank Corp May 2007 - August 2007
T-mobile USA August 2002 - November 2004
Mosaic Sales Solutions September 2001 - August 2002
Canon USA - BDS Marketing July 1997 - September 2001
Skills
Research, Secondary Research, Questionnaire Design, Primary Research, Questionnaires, Survey Design, Data Analysis, Quantitative Research, Online Research, SPSS, Graphs, Focus Groups, Ethnography, Qualitative Research, Competitive Intelligence, Segmentation, Microsoft Excel, Market Research
Education
Temple University - Fox School of Business and Management 2006 — 2008
MBA, Marketing
Temple University 2000 — 2004
BA, Anthropology, 3.7/4.0 GPA
Stealth Mode Startup August 2014 - Present
Various Startups November 2012 - Present
Anheuser-Busch InBev February 2011 - May 2014
T-Mobile USA June 2007 - October 2010
Adobe Systems January 2005 - June 2007
Symbol Technologies January 2004 - January 2005
PalmSource January 2003 - January 2004
Good Technology October 2002 - January 2003
Covigo July 2000 - October 2002
UMAX Computer Corporation September 1997 - August 1998
Skills
User-centered Design, Experience Design, Mobile Applications, User Interface Design, User Experience, User Research, Interaction Design, Design Strategy, Mobile Devices, Marketing, User Interface, Management, Mobile Design, User Experience Design, Digital Marketing, Information Architecture, Rapid Prototyping, Start-ups, Product Management, Product Innovation, Product Design, Mobile Technology
Education
Stanford University 1998 — 2000
MS, Product Design
University of California, Berkeley 1990 — 1995
BS, Mechanical Engineering
SPS Commerce March 2014 - Present
MidCountry Bank January 2013 - March 2014
Best Buy January 2011 - February 2013
T-Mobile, USA January 2008 - January 2011
Skills
Retail Sales, Store Management, Merchandising, Multi-unit, Visual Merchandising, Planograms, Big Box, Store Operations, Loss Prevention, Multi-Unit Management, Employee Training, Sales Process, Leadership, Management, Sales, Training, Customer Experience, Team Building, Hiring, Coaching, People Development, Customer Service, Interviews, Talent Management, Project Planning, Customer Retention, Customer Satisfaction, P&L Management, Project Management, Sales Operations, Cold Calling, Retail
Education
University of St. Thomas 2013 — 2013
CPPM, Certification of Professional Project Management
University of Phoenix 2008 — 2009
Master of Business Administration (M.B.A.)
St. Cloud State University 2001 — 2004
B.S; Bachelors of Science, Marketing
PC instruction and repair July 2013 - Present
T-Mobile July 2011 - April 2013
T-Mobile USA April 2005 - September 2011
ATT wireless July 2000 - 2005
US Navy February 1994 - May 1999
Skills
UMTS, Wireless, IP, Computer Network..., SS7, GSM, Testing, Communication, Telecommunications, Troubleshooting, Network Engineering, Team-oriented, Roaming, Networking, Routers, RF, ATM networks, Integration, LTE, VoIP, Cisco Technologies, RF Engineering
Education
Southern Illinois University, Carbondale 1995 — 1999
Bachelor's degree, Electrical, Electronics and Communications Engineering
Southern Illinois University, Carbondale 1995 — 1997
BS, Electronics Management
T-Mobile USA September 2009 - Present
T-Mobile March 2009 - September 2009
T-Mobile November 2002 - March 2009
VoiceStream Wireless January 2000 - November 2002
Omnipoint Communications May 1999 - November 2002
Sprint Nextel November 1994 - April 1996
Education
The Sage Colleges-Sage Graduate School 1988 — 1990
MBA, Marketing
State University of New York at Oneonta 1985 — 1987
BS, Economics and Management
Suffolk County Community College 1983 — 1985
AAS, Marine Technology
T-Mobile February 2002 - Present
T-Mobile USA 2002 - Present
Education
Syracuse University
Bachelor of Applied Science (BASc), Environmental Engineering
Microsoft Corporation December 2010 - April 2015
SAP America September 2006 - December 2010
Best Buy 2007 - 2010
T-Mobile USA September 2001 - September 2006
Infokall 1998 - 2000
Skills
ABAP, SAP, Business Intelligence, Integration, ERP, SAP ERP, Business Process, SAP Implementation, SAP BW, Data Migration, Business Process Design, SAP BI, IDOC, Master Data Management, SAP Retail, SAP R/3, Enterprise Architecture, Solution Architecture, SAP Netweaver, Business Objects, Requirements Analysis, Partner Engagement, IT Service Management, Global Delivery
Education
Sri Venkateswara University 1987 — 1991
Engineering, Mechanical and Industrial Engineering
Sri Venkateswara University 1987 — 1991
B-Tech, Industrial Engineering
AT&T Technical Operations and Certification Lab. June 2010 - Present
T-Mobile USA June 2004 - June 2010
NEC BNS June 2003 - January 2004
ADC Telecom January 2000 - October 2002
NEC America September 1998 - December 1999
Texas Instruments November 1995 - August 1998
MCI (as a contractor) March 1994 - November 1995
Skills
TCP/IP, VoIP, Telecommunications, IP, Wireless, LTE, Vendor Management, Network Design, GSM, Networking, WiMAX, WAN, Ethernet, Network Architecture, Optical Fiber, Network Engineering, RF, SDH, WiFi, Troubleshooting, QoS, Cisco Technologies, MPLS, Switches, DWDM, ATM networks, Integration, Frame Relay, SIP, Mobile Communications, Unix, Disaster Recovery, Broadband, LAN-WAN, Fiber Optics, TDM, Data Center, Computer Network..., Pre-sales, Routing, CDMA, Mobile Devices, Unified Communications, UMTS, Testing
Education
University of Dayton 1991 — 1993
MS, Electro-Optical Engineering
Seattle University 1987 — 1991
BS, Physics
BioReference Laboratories 2014 - Present
Hearst Television 2012 - 2014
Merck & Co. (Formerly Schering-Plough Pharmaceuticals) 2007 - 2011
Motorola, Inc.- Mobile Device Business (B2B) 2003 - 2007
T-Mobile, USA April 2003 - December 2003
L.A. Weightloss, Inc. 2002 - 2003
Q102.1 FM-Clear Channel Communications/WMMR 93.3 FM- Radio One Inc. 2001 - 2003
Skills
Solution Selling, New Business Development, Direct Sales, Market Research, Cross-functional Team..., Customer Engagement, Strategic Planning, Product Marketing, Channel Partners, Market Analysis, Social Networking, Strong Presentation..., Organizational..., Account/Territory..., Business to Business..., Microsoft Office, Time Management, Event Planning, Strong, competitive..., Strong communication..., Market Share &..., Strong Business Acumen, Self-motivated Team..., Collaborative Problem..., Six Sigma Certified, Job Coaching, National Account..., Energetic Self-Starter, Passion to Succeed, Account Management, B2B, CRM, Cold Calling, Leadership, Marketing, Sales, Sales Management, Sales Operations, Six Sigma, Training
Education
Shippensburg University of Pennsylvania 1996 — 2000
Bachelor of Arts (B.A.), Communications/Journalism with a Broadcast Media Concentration
T-Mobile July 2015 - Present
T-Mobile August 2011 - July 2015
T-Mobile, USA September 2008 - August 2011
T-Mobile, NJ 2006 - September 2008
T-Mobile USA, Inc. January 2005 - August 2006
T-Mobile February 2000 - January 2005
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Business Administration/Technology Management
Richard Stockton College of New Jersey 1994 — 1999
BA, Communications
SDL plc December 2014 - Present
NutriStyle April 2014 - Present
Consolidar November 2013 - Present
Via 121, Inc. October 2013 - Present
TNS North America April 2013 - September 2013
T-Mobile May 2012 - March 2013
Microsoft March 2010 - April 2012
T-Mobile USA September 2008 - March 2010
T-Mobile USA January 2008 - September 2008
Microsoft January 2005 - January 2008
Skills
Social Media, Wireless, Product Management, Consumer Insights, Competitive Analysis, Market Research, Product Marketing, Strategic Partnerships, Customer Insight, Strategy, Marketing Strategy, Business Strategy, Mobile Devices, Segmentation, Product Planning, Competitive Intelligence, Go-to-market Strategy, Cross-functional Team..., Market Analysis, Program Management, Product Development, Value Propositions, Analytics, Product Launch, Management, Telecommunications, Marketing, Product Innovation, Integrated Marketing, Pricing, Positioning, Entrepreneurship, Start-ups, CRM, Product Strategy, Leadership, Advertising, Product Lifecycle..., Partner Management, User Experience, Cloud Computing, Enterprise Software, Value Proposition, Strategy Development, Marketing Management, E-commerce, B2B, Mobile Technology, Consulting, Strategic Planning
Education
Santa Clara University 1987 — 1990
MBA
University of Portland 1981 — 1985
BSEE
T-Mobile September 2014 - Present
T-Mobile USA October 2007 - September 2014
Best Buy Inc October 2002 - July 2007
Skills
proficient using Office..., Speaks basic Chinese, Keyboard Skills, Nine Key, People-oriented, Inventory Control, Problem Solving, Customer Experience, Sales, Management, Retail, Training, Coaching, Team Leadership, Merchandising, Customer Satisfaction, Customer Service, Employee Training, Human Resources, Sales Management
Education
Tacoma Community College 1998 — 2001
Associate of Arts and Sciences (AAS), General Studies
T-Mobile USA January 2015 - Present
T-Mobile USA January 2012 - December 2014
T-Mobile USA (Formally SunCom Wireless) 2008 - January 2012
SunCom Wireless January 2001 - September 2008
QWEST 1996 - 2000
Skills
Customer Service, Call Center, Organised, Customer Experience, People Management, Telecommunications, Business Process..., Performance Management, Wireless, Time Management, Change Management, Operations Management, Change, Call Centers, Team Leadership, Customer Satisfaction, Management, Customer Retention, Vendor Management, Coaching, Professional..., Leadership, Cross-functional Team..., CRM, Sales Operations, Training, Outsourcing, Process Improvement, Account Management, Program Management, Mobile Devices, Workforce Management, Team Building, Strategy, Team Management, Sales Process, Product Management, Direct Sales, Business Analysis, Sales Management, Solution Selling, Business Development, Strategic Partnerships, Cellular Communications, P&L Management, Sales, Forecasting
Education
Southern Wesleyan University
BS, Business Management
GoldTab Resources PS July 2015 - Present
GoldTab Resources PS April 2015 - June 2015
GoldTab Resources PS September 2014 - March 2015
VitalSource Staffing, LLC June 2014 - August 2014
RGP January 2014 - June 2014
VitalSource Staffing, LLC October 2013 - January 2014
T Mobile USA July 2008 - May 2013
T Mobile USA September 2007 - July 2008
Starbucks Coffee Company February 2005 - September 2007
Starbucks Coffee Company January 2007 - June 2007
Skills
Cross-functional Team..., Vendor Management, Management, Analysis, Sales Management, Customer Service, Project Management, Data Operations, Data Analysis, Data Acquisition, Gap Analysis, Pricing Analysis, Contract Management, Change Control, Customer Data..., Contract Pricing, Data Modeling, SOX Compliancy, Functional Testing, Month End Close, Oracle General Ledger, Oracle Applications, Hyperion Reports, Oracle Order Management, Offshore Outsourcing, Invoice Verification, CRM Integration, Onyx CRM, Brio Query, Fraud Detection, Asset Tracking, AS400 system, Call Centers, Customer Experience, Sales, Pricing, Retail, Recruiting, Finance, Integration, Customer Retention, Customer Satisfaction, Time Management, Business Requirements, Tableau, Accounts Receivable, Team Management, CRM, Forecasting, Process Improvement
Education
Seattle University 1987 — 1990
BA
The George Washington University 2009 — 2009
Certificate of Completion
Partners in Leadership 2006 — 2006
American Management Association 2003 — 2003
Certificate of Completion
Kauai Community College 1986 — 1987
Tire Discounters, Inc. October 2014 - Present
Tire Discounters, Inc. February 2014 - September 2014
Tire Discounters, Inc. August 2013 - February 2014
Tire Discounters, Inc. November 2011 - July 2013
Michel Tires July 2009 - October 2011
First Tire and Auto October 2007 - January 2009
T-Mobile June 2003 - July 2005
T-Mobile USA 2003 - 2005
Skills
Retail, Operations Management, Sales Management, Management, Strategic Planning, Customer Satisfaction, Inventory Management, Sales Operations, Team Building, Customer Service, Automotive, Team Leadership, Recruiting, Time Management, Employee Relations, Performance Management, Automotive Aftermarket, Automobile, P, Microsoft Word, Inventory Control, Customer Retention, Hiring, Parts, Vehicles, Profit, Sales, Marketing, Training, Account Management, Leadership, Negotiation, Purchasing, Forecasting, New Business Development, Sales Process, Pricing, Process Improvement, Marketing Strategy, P&L, Continuous Improvement, Coaching, Sourcing, Business Planning, Cold Calling, Store Management, Employee Training, B2B, Product Development, Customer Experience
Education
Tarleton State University 1990 — 1991
none, General
Tarton State University
Legacy Pumps & Instruments, LLC August 2014 - Present
Progressive Pumps & Controls Corporation March 2012 - July 2014
T-Mobile USA April 2002 - March 2012
Skills
Account Management, Sales, Project Management, Microsoft Office, Video Production, Video Editing, Digital Photography, Voice Over, Voice Acting, Customer Service
Education
Tarrant County College
Citi April 2014 - Present
Citi August 2013 - April 2014
USAA/ KForce August 2012 - August 2013
kgb October 2011 - August 2012
T-Mobile USA November 2006 - August 2011
Champs Sports March 2002 - September 2006
Skills
Customer Satisfaction, Inventory Management, Retail, Customer Service, Troubleshooting, TCP/IP, DHCP, DNS, Technical Support, Software Documentation, Windows 7, Windows, System Administration, Wireless, Microsoft Exchange, XP, VPN, VMware, Active Directory, Help Desk Support, Software Installation, Operating Systems, System Deployment, Citrix, VMware ESX, Incident Management, Information Technology, Laptops, Cloud Computing, Blackberry Enterprise..., Call Centers, Computer Hardware, Hardware, Windows XP, Microsoft Office, Team Leadership, Management, Telecommunications, Servers, Mobile Devices, Disaster Recovery, Customer Experience, Enterprise Software, Blackberry, Leadership
Education
Remington College 2003 — 2005
Associates, Electronics and Computer Technology
St. Mary's University 1993 — 1994
South San Antonio High 1988 — 1992
high school, Diploma
Google December 2013 - Present
Ernst & Young June 2012 - December 2013
T-mobile USA March 2010 - July 2012
T-Mobile November 2007 - August 2009
Skills
Customer Retention, Customer Service, Administration, Microsoft Office, Mediation, Negotiation, Payroll, Training, Employee Relations, Fast Learner, Reliable, Flexible Working, People Skills, Leadership, Microsoft Excel, Lotus Notes, Taleo, Outlook, Dispute Resolution, Workplace Relations, PowerPoint, Efficiency, Highly Ambitious, Organizing, Self-starter, Conflict Management, Alternative Dispute..., Transformative Mediation, Family Mediation
Education
Southern Methodist University 2011 — 2013
Master of Arts (MA), Dispute Resolution, 3.8
University of North Texas 2006 — 2010
Bachelor of Arts (BA), Psychology, Major GPA: 3.7 , Cumulative: 3.2
Universitat Autònoma de Barcelona 2009 — 2009
Bachelors of Arts, Psychology
T-Mobile USA April 2008 - Present
Skills
Employee Training, Sales Management, Sales, Employee Management, Training, Logistics Management, Government Procurement, Store Management, Public Speaking, Team Leadership, Team Building, Team Management, Scheduling Tools, Supply Ordering, Community Outreach, Mentoring, Youth Mentoring, Youth Development, Inventory Management, Inventory Control, Supply Management
Education
State University of New York College at Buffalo
State University of New York College at Fredonia
Sprint December 2013 - Present
T-Mobile June 2012 - September 2013
T-Mobile August 2010 - June 2012
T-Mobile USA July 2008 - August 2010
T-Mobile August 2004 - July 2008
T-Mobile July 2002 - August 2004
T-Mobile November 2000 - July 2002
Skills
Wireless, Retail Sales, Direct Sales, Solution Selling, Telecommunications, Sales Operations, Sales Management, Customer Retention, Account Management, Salesforce.com, Sales Process, Customer Satisfaction, Sales, Team Leadership, Management, Marketing, Customer Service, Mobile Devices, B2B, Retail, Employee Training, Program Management, Income Statement, Coaching, Business Development, Leadership, Enterprise Software, Strategic Planning, Customer Experience, Cold Calling, Selling, Product Marketing, Sales Presentations, Strategic Partnerships, P
Education
State University of New York at Stony Brook 2005 — 2007
Business, Management, Marketing, and Related Support Services, 3.4
Suffolk County Community College 2000 — 2003
Associate of Science (A.S.), Accounting and Business/Management, 3.3
T-Mobile October 2007 - Present
T-Mobile USA October 2007 - Present
Trimble Navigation Ltd October 2006 - October 2007
TMS May 2003 - October 2007
MobileTech Solutions May 2003 - October 2006
Aloha Technologies May 1999 - May 2003
Skills
SDLC, Quality Center, Testing, Agile Methodologies, Test Planning, Quality Assurance, Test Automation, SQL, Requirements Gathering, Regression Testing, Software Development, Troubleshooting, Manual Testing, SoapUI, User Acceptance Testing, Software Deployment, Test Case Generation, Microsoft Applications, POS, Defect Logging, Defect Life Cycle, IVR, Mobile Communications, Visio, Technical Support, Access, Analysis, Requirements Analysis, Software Quality..., Integration, System Deployment, Networking, VoIP, SharePoint, HP Quality Center
Education
Southern Methodist University 1992 — 1996
Communications
Richland College
University of PhoenixDallas Campus
Business Administration and Management, General
T-Mobile USA August 2012 - Present
Bella Villa Design Studio April 2008 - July 2012
Skills
Interior Design, Space-planning, Furniture, Sketching, Rendering, Furnishings, Window Treatments, FF&E, SketchUp, Floor Plans, AutoCAD
Education
Stephen F. Austin State University 2003 — 2007
Bachelor's degree, Interior Design
T-Mobile June 2010 - Present
T-Mobile USA June 2010 - Present
Verizon voicewing May 2005 - December 2006
Education
University of Washington 2008 — 2011
Bachelor of Science (BSc), Electrical and Electronics Engineering
Seattle Central Community College 2006 — 2008
Associate of Science (A.S.), Engineering
Boeing Commercial Airplanes August 2013 - Present
The Boeing Company September 2011 - August 2013
Boeing Commercial Airplanes February 2009 - September 2011
Boeing Commercial Airplanes May 2007 - February 2009
Boeing Commercial Airplanes May 2005 - May 2007
The Boeing Company July 2003 - May 2005
T-Mobile, USA June 2002 - September 2002
VoiceStream Wireless June 2001 - September 2001
Seattle Pacific University April 2000 - May 2001
Safeco Insurance June 2000 - September 2000
Education
University of Washington, Michael G. Foster School of Business 2015 — 2015
Aerospace Industry Manufacturing Seminar (AIMS)
University of Washington, Michael G. Foster School of Business 2008 — 2008
Exec Ed
Seattle Pacific University - School of Business and Economics 2004 — 2006
MBA
Dale Carnegie 2004 — 2004
Certificate
Villanova University 2004 — 2004
Certificate
Seattle Pacific University
BA
Boston Medical Center (BMC) 2014 - 2015
Ellis Hospital February 2012 - June 2012
Berkshire Nursing and Rehabilitation Center July 2011 - September 2011
Rite Aid Pharmacy December 2008 - September 2010
Linx Communications July 2009 - October 2009
T-Mobile USA June 2007 - August 2008
Staples, Inc March 2006 - September 2007
Nordoff-Robbins Center for Music Therapy 2006 - 2007
Skills
Leadership, Customer Service, Time Management, Microsoft Office, Budgets, Fundraising, Healthcare, Marketing, Inventory Management, Microsoft Word, Data Entry, Microsoft Excel, Outlook, Social Networking, Customer Relations, Event Planning, Program Management, Teamwork, Data Analysis, Sales, PowerPoint, Research, Recruiting, Public Speaking, Social Media Marketing, Training, Quality Improvement, EMR, HCAHPS, Premier, Project Management, CMS Billing &..., Grant Writing, PCMHs & Health Homes, Competitive Analyses, Health Policy, Social Media
Education
Union Graduate College 2011 — 2013
MBA, Healthcare Management
State University of New York at Stony Brook 2007 — 2011
Bachelor of Science, Health Science - Public Health
Brooklyn Technical High School 2003 — 2007
Advanced Regents Diploma, Biochemistry
T-Mobile USA July 2008 - Present
T-Mobile July 2007 - July 2008
T-Mobile August 2006 - July 2007
Skills
Wireless, GSM, UMTS, LTE, Telecommunications, Mobile Devices, CDMA, Product Management, GPRS, Testing, Android, Wireshark, HSPA, RF, IP, Cross-functional Team..., Cellular Communications
Education
Southern Methodist University 2003 — 2006
MS, Electrical Engineering
University of Mumbai 1997 — 2002
BE, Electronics and Telecom
T-Mobile, USA January 2013 - Present
HDSupply January 2012 - December 2012
Valero Energy Corporation October 2011 - January 2012
IBM Global Services April 2011 - October 2011
ASICS America July 2010 - March 2011
T-Mobile, USA December 2008 - July 2010
CEMEX October 2008 - December 2008
Computer Associates August 2006 - November 2008
T-Mobile June 2005 - July 2006
Silicon Laboratories October 2004 - March 2005
Skills
Enterprise Portals, Portals, Customer Relations, EP, Security, IPC, SAP CRM Techno..., Customer Service, SAP, WebDynpro, ECC, ABAP, SAP ERP, SAP Portal, SAP Netweaver, CRM, SAP Implementation, SAP R/3, SAP CRM, SAP SD, IDOC, SAP BI, SAP BW, SAP XI, SAP SRM, Master Data Management, Integration, Requirements Analysis, IDoc, SDLC, Business Intelligence, Consulting, Enterprise Software
Education
Masters 1998 — 2000
Masters; Bachelors Degree, Computer Science; Computer Science
Sri Venkateswara University 1995 — 1998
Masters, Computer Science
Nellore Central School
AT&T November 2013 - Present
Orkin Pest Control February 2012 - January 2014
AAMCO Transmissions March 2010 - December 2011
U.S. Cellular October 2009 - February 2010
Sprint September 2008 - October 2009
T-Mobile USA March 2001 - August 2008
Custom Cellular January 1999 - March 2001
Custom Cellular January 1999 - March 2000
Hardees 1988 - 1996
Skills
Sales, Leadership, Training, Retail, Customer Service, Management, Coaching, Marketing, Strategy, Customer Experience, Sales Operations, Customer Retention, Merchandising, Time Management, Customer Satisfaction, Account Management
Education
Southeast Missouri State University 1985 — 1986
Business Education
University of Missouri-Columbia 1984 — 1985
Math Education
Jefferson College 1983 — 1984
Math Education
Herculaneum High School 1979 — 1983
Diploma, Math
Cellebrite USA Corp. March 2011 - Present
Vision Mobile Solutions February 2007 - March 2011
T-Mobile USA July 1998 - February 2007
Bell Atlantic/NYNEX Mobile a Verizon Wireless Company May 1995 - July 1998
Bell Atlantic/NYNEX Mobile a Verizon Wireless Company June 1993 - May 1995
Skills
Product Management, Solution Selling, Account Management, Business Development, Team Leadership, Sales Operations, New Business Development, Telecommunications, CRM, Mobile Devices, Sales, Direct Sales, Sales Management, Wireless, Sales Process, Management, Customer Retention, Competitive Analysis, Strategic Partnerships, Forecasting, Marketing Strategy, Contract Negotiation, Advertising, Strategic Planning, Product Marketing
Education
.
St. Thomas Aquinas College
BA, Communications
T-Mobile September 2014 - Present
T-Mobile, USA August 2012 - Present
T-Mobile, USA January 2008 - July 2012
T-Mobile July 2011 - January 2012
T-Mobile, USA 2007 - 2009
REI 2006 - 2009
REI 2005 - 2007
AT&T Wireless 2000 - 2005
AT&T Wireless 2000 - 2005
U. S. Army September 1993 - May 2001
Skills
Sustainability, Leadership, Cross-functional Team..., Program Management, Vendor Management, Process Improvement, Business Analysis, Customer Experience, Project Management, SDLC, Energy Efficiency, Telecommunications, Team Leadership, Visio, Mobile Devices, SharePoint, Product Management, Environmental Awareness, Analysis, Wireless
Education
Seattle University 2009 — 2012
MBA, Business Administration
Washington State University 1996 — 1999
Bachelor of Arts, English
Intercom Federal Systems Corporation November 2014 - Present
Information Innovators Inc. (Triple-i) February 2014 - November 2014
VETS Inc November 2010 - January 2014
Optimos Inc October 2009 - November 2010
Mantis Technologies August 2008 - October 2009
Intermec Technologies May 2007 - August 2008
T-Mobile USA January 2000 - May 2007
Pelican Press October 2001 - March 2003
Yamato Engines January 1997 - January 1999
Skills
Telecommunications, SharePoint, Requirements Analysis, SAP, Management, Process Improvement, CRM, Analysis, Software Documentation, SaaS, Strategy, Team Building, Mobile Devices, Training, Business Analysis
Education
Strayer University
Business Administration, Human Resources
T-Mobile USA June 2009 - Present
Nortel Networks August 1999 - January 2009
ALCATEL U.S.A (formerly DSC Corp.) September 1997 - July 1999
Motorola CIG (Cellular Infrastructure Group) June 1996 - August 1997
Electrospace Systems, Inc. January 1995 - June 1996
Skills
GSM, UMTS, LTE, SIP, Wireless, SS7, VoIP, CDMA, Telecommunications, IP, GPRS, 3G, 3GPP, ATM networks, 4G, ISUP, HLR, WCDMA, Ethernet, SIGTRAN, TCP/IP, EVDO
Education
Southern Methodist University 1995 — 1997
M.S., Telecommunications
The University of Texas at Arlington 1990 — 1994
B.S. with Honors, Electrical Engineering
Tmobile, usa April 2007 - Present
T-Mobile, USA March 2005 - April 2007
Skills
Contract Management, Word, Excel, Microsoft Office, Research, Outlook, Customer Relations, PowerPoint, Telecommunications, Administration, Customer Service, Visio, Problem Solving, Documentation, Accounts Payable, SAP, Accounts Receivable, Property Management, Microsoft Word, Microsoft Excel
Education
Seton Hall University 1988 — 1989
Computer
PETROK OIL COMPANY January 2008 - Present
T-mobile, USA May 2001 - December 2006
Skills
Telecommunications, Business Strategy, Sales Management, Negotiation, Business Planning, New Business Development, Strategic Planning, Business Development, Team Leadership, Customer Service, Management, Team Management
Education
Strayer University-Maryland 2006 — 2008
MBA, Management
Strayer University-Virginia 2002 — 2006
Bachelor, International Business
Amazon September 2013 - Present
T-Mobile USA September 2006 - August 2013
Publicis Dialog 2000 - 2006
Levenson Public Relations 1999 - 2000
Skills
Integrated Marketing, Crisis Communications, Corporate Communications, Public Relations, Strategic Communications, Media Relations, Marketing Communications, Social Media, Communication Training, Internal Communications, Press Releases, Cross-functional Team..., Messaging, Digital Media, Team Leadership, Product Launch, Leadership, Management, Strategic Partnerships, Sponsorship, Communications Planning, Crisis Management, Program Management, Strategy, Strategic Planning, Marketing, Content Strategy, Publicity, Brand Management
Education
Southern Methodist University 1996 — 2000
BA, Corporate Communications and Public Affairs
Vera Whole Health October 2012 - Present
Friends of the Children Seattle November 2012 - Present
Self employed financial professional August 2012 - January 2013
Friends of the Children - Seattle August 2009 - November 2012
Wholecare Health Services May 2011 - July 2012
Seattle University August 2009 - June 2011
PeopleFund January 2002 - October 2005
T-Mobile September 2000 - March 2001
T-Mobile usa July 1996 - September 2000
PricewaterhouseCoopers September 1993 - July 1996
Skills
Strategic Planning, Relationship Development, Financial Management, Accounting, Non-profits, Community Outreach, Fundraising, Public Speaking, Program Development, Volunteer Management, Event Management, Team Building, Leadership Development
Education
Seattle University 2008 — 2010
EMBA
University of Washington 1991 — 1993
BA
Seminole Coconut Creek Casino January 2012 - November 2012
T-Mobile, USA February 2003 - June 2010
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Customer Satisfaction, Customer Retention, Inventory Management, PowerPoint, Troubleshooting
Education
Tarrant County College 1970 — 1978
n/a, Radio and Television Broadcasting Technology/Technician
Kongsberg Underwater Technology August 2013 - Present
T-Mobile USA December 2000 - April 2013
All-West Components May 1995 - December 2000
Skills
Forecasting, Process Improvement, Business Analysis, Customer Service, Sarbanes-Oxley Act, Vendor Management, Customer Experience, Team Leadership, Purchasing, Management, Procurement
Education
St. Louis Community College
Morgan Stanley July 2015 - Present
Guardian Life November 2014 - July 2015
JPMorgan Chase Bank November 2013 - November 2014
J.P. Morgan Securities LLC November 2012 - October 2013
J.P. Morgan Securites LLC July 2011 - November 2012
JPMorgan Chase October 2009 - July 2011
T-mobile USA October 2006 - September 2009
Skills
Series 7, Series 66, Series 63, Investments, Banking, Customer Satisfaction, Retirement Planning, Microsoft Office, Finance, Wealth Management, Analytical Skills, Life Insurance, Close Attention to..., Series 24, series 53, Mortgage Lending, Mutual Funds, Uniform Combined State..., Financial Analysis, Financial Services, Financial Advisory, Insurance, FINRA, Customer Service, Management
Education
St. John's University, The Peter J. Tobin College of Business 2006 — 2009
Bachelor of Science, Finance
SharePoint Saturday Houston January 2014 - Present
United Airlines August 2013 - Present
Houston SharePoint User Group September 2012 - December 2013
Expert Point Solutions March 2012 - August 2013
Antares Technology Solutions April 2011 - March 2012
Houston SharePoint User Group August 2010 - August 2011
ObjectWin Technology April 2007 - April 2011
G5 Solutions September 2005 - April 2007
T-Mobile USA February 2000 - September 2005
Kforce Technology Staffing November 2000 - February 2003
Skills
SharePoint, Business Analysis, Program Management, Active Directory, Software Development, SaaS, Solution Selling, Telecommunications, Marketing, Cross-functional Team..., SQL, CRM, Strategy, SDLC
Education
Stephen F. Austin State University 1994 — 1998
Bachelors of Science, Kinesiology
Stephen F. Austin State University
Lawson Products June 2014 - Present
Guaranteed Rate December 2013 - May 2014
WMS Gaming January 2009 - October 2013
T-Mobile USA May 1999 - December 2008
T-Mobile 1999 - 2008
Arial Communication 1999 - 2001
US Navy January 1977 - May 1999
USS Independence (CV-62) 1994 - 1997
Skills
SharePoint, Captivate, Instructional Design, Vendor Management, Program Management, Wireless, Flex, SQL, E-Learning, Agile Methodologies, Mobile Devices, ActionScript, XML, Telecommunications, SDLC, JavaScript, Technical Recruiting, Visio, Leadership, Flash, Training, CSS, Web Development, Technical Support, Customer Satisfaction, Integration, Business Networking, Information Management, Innovation Management, Management
Education
Southern Illinois University, Carbondale
Bachelor of Science (BS)
US Navy Engineering Schools
Drone Your Home, LLC May 2014 - Present
T-Mobile, USA June 2007 - Present
RE/MAX 100 inc January 1998 - June 2007
Skills
Sales Management, Selling, Account Management, Sales Operations, Direct Sales, B2B, Cold Calling, Salesforce.com, Referrals, Networking, Social Media Marketing, Social Networking, Strategic Prospecting, Customer Support, Customer Retention, Retail, Sales Process, Customer Experience, Wireless, Customer Satisfaction, Sales Presentations, Sales, Solution Selling
Education
Schoolcraft College 2011 — 2013
Middleton Real estate 1997 — 1998
Trade, Real Estate
Aerotek March 2015 - Present
Align Technology December 2014 - January 2015
Cisco June 2014 - September 2014
Apple November 2013 - January 2014
GE Software November 2012 - February 2013
Apple December 2011 - April 2012
Intel Corporation July 2010 - October 2011
Intel C May 2007 - May 2009
Forsythe January 2007 - March 2007
T-Mobile USA June 2005 - December 2006
Skills
Technical Writing, Software Documentation, Cross-functional Team..., Visio, Windows, FrameMaker, Product Management, Quality Assurance, Six Sigma, Editing, Cloud Computing, Manufacturing, CRM, Engineering, Management, Technical Documentation, SharePoint, R&D, Program Management, Electronics, Agile Methodologies, DITA XML, Project Management, Microsoft Word, PowerPoint, Manufacturing..., Market Research, Materials Science, Microsoft Excel, Training, Standards Compliance, Organizational..., Process Engineering, Process Improvement, Process Control, Translation, Localization, Research, Windows 7, SDK, Safety Management..., Technical Communication, Manuals, SnagIt, Structured Authoring, Semiconductors, Single Sourcing, Information Development, DocBook, Content Management
Education
Santa Clara University 1993 — 1994
Organizational Development
West Valley College 1970 — 1971
Associate of Arts and Sciences (AAS), Engineering Physics/Applied Physics
Time Warner Cable September 2013 - Present
B2B Soft September 2012 - May 2013
Notify Technology October 2011 - November 2012
Onsettechnology July 2008 - October 2011
Sprint MVNO Movida Communications March 2006 - 2007
Sprint Nextel September 2003 - April 2006
T-Mobile, USA 2000 - 2003
AT&T Wireless June 1995 - March 1997
Coca-Cola Enterprises July 1991 - June 1995
Skills
Sales Management, Software Sales,, Competitive Intelligence, Customer Relations, Forecasting, Consultative Selling, Software Sales, Market Development, Channel Management, New Business Development, Wireless, Telecommunications, Mobile, B2B, Strategic Partnerships, Mobile Devices, Temporary Placement, Selling, Cellular Communications, Channel Partners, Cloud Computing, SaaS, Cross-functional Team..., Customer Service, Software Industry, Sales, Marketing, Direct Sales, Management, Leadership, Sales Operations, Strategy, Solution Selling, Account Management, Sales Process, Product Management, Cold Calling, Start-ups, Business Development, Contract Negotiation, Salesforce.com, Enterprise Software, Training, Go-to-market Strategy, Business Intelligence
Education
State University of New York College at Buffalo 1980 — 1984
Technology, Technology
State University of New York College at Buffalo 1980 — 1984
Bachelor of Science, Industrial Technology
FlashyFit.com March 2015 - Present
Mosaic January 2015 - Present
Synergetic Marketing Sales December 2012 - February 2013
Synergetic Marketing Sales September 2012 - December 2012
SaLTBOX Services August 2011 - September 2012
In Due Course Training April 2010 - October 2011
T-Mobile USA September 2009 - March 2010
T-Mobile March 2009 - September 2009
T-Mobile USA, Inc April 2008 - March 2009
T-Mobile July 2006 - April 2008
Skills
Customer Focus, Strategic Thinking, Executive Coaching, Employee Engagement, Telecommunications, Engagement, Wireless, Coaching, Instructional Design, Team Building, Public Speaking, E-learning, Mentoring, Retail, Sales Management, Team Leadership, Program Management, B2B, Event Management, Account Management, Management Consulting, New Business Development, Salesforce Administrator, Salesforce.com..., Salesforce Training, E-Learning, Business Development, Selling, Training, Sales Process, Management, Leadership, Marketing, Strategy, Customer Experience, Customer Satisfaction, Performance Management, CRM, Cold Calling, Employee Training, SaaS, Workshop Facilitation, Customer Retention, Sales, Change Management, Sales Operations, Direct Sales, Interviews, Talent Management, Training Delivery
Education
St. Francis Xavier University
Adult Education
LifeTime Fitness Academy 2013 — 2014
NASM Certified Personal Trainer, Professional Fitness Training
T-Mobile September 2012 - Present
T-Mobile October 2007 - Present
Exigent Records, LLC August 2004 - May 2010
T-Mobile February 2008 - November 2008
T-Mobile USA January 2007 - October 2007
T-Mobile USA November 2000 - January 2007
Skills
3G, 4G, Business Development, Cross-functional Team..., GSM, Integration, LTE, Leadership, Management, Strategy, System Deployment, Telecommunications, Training, Troubleshooting, UMTS, VoIP, Wireless
Education
Weber State University 2005 — 2007
Bachelor of Science, Telecommunications
Southern Utah University 1997 — 2001
Associate, General Studies, Computer Science & Information Systems
T-Mobile USA November 2014 - Present
The Rose International Fund for Children April 2006 - Present
T-Mobile May 2011 - October 2014
Pewitt Consulting April 2011 - June 2011
Clearwire 2010 - November 2010
Comcast Cable January 2001 - March 2010
University of Phoenix September 2002 - September 2003
GE Capital 1995 - 1999
GNA Corporation 1987 - 1999
Skills
Marketing Research, Consumer Insights, Consumer Trends, Attitudes, Database Marketing, Market Analysis, Segmentation, Campaign Management, Customer Insight, Email Marketing, Project Management, Online Advertising, Web Analytics, Marketing Strategy, Analytics, Marketing Communications, Strategic Partnerships, Marketing Management, Direct Marketing, Strategy, Multi-channel Marketing, Business Development, Business Intelligence, Marketing, Market Research, Management, Social Media Marketing
Education
Seattle University 1996 — 1998
MBA, International Business
Colorado Governor's Office of Information Technology August 2013 - Present
Sogeti August 2011 - June 2012
Cognizant Technology Solutions August 2010 - July 2011
Denver Sister Cities International October 2009 - January 2011
IBM Global Services December 2008 - May 2009
Comsys November 2007 - October 2008
Freeborders February 2007 - November 2007
Fujitsu Technology Solutions May 2006 - January 2007
T-Mobile USA January 2005 - April 2006
Self Employed August 2002 - December 2004
Skills
Business Intelligence, Program Management, Data Warehousing, Strategy, Process Improvement, PMO, Consulting, Management, Project Management, Data Integration, IT Strategy, Leadership, Team Building, Vendor Management, Business Strategy, Business Analysis, Teradata, Enterprise Architecture, Business Development, IT Management, Outsourcing, Information Technology, Performance Management, Public Speaking, System Architecture, Department Budgeting, Budgets, Business Planning, Solution Architecture, Data Quality, Project Portfolio..., Systems Analysis, Enterprise Software, Enterprise IT Strategy, Web Development
Education
The University of Texas at Austin 1986 — 1986
Telecommunications
Stephen F. Austin State University 1978 — 1983
BS, Computer Science, Marketing
T-Mobile USA November 2008 - Present
Skills
Retail, Store Management, Sales, Management, Sales Management, Leadership, Team Leadership
Education
Southern Wesleyan University 2006 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Comcast/NBC Universal July 2015 - Present
SP Photography Studio January 2015 - Present
Totes Technologies April 2014 - May 2015
T-Mobile USA October 2008 - June 2013
Skills
Operations Management, Sales Process, Strategic Leadership, Customer Engagement, Computer Networking, CSS, JavaScript, Website Development, Professional Services, Portrait Photography, Commercial Photography, Studio Lighting, Digital Printing, Adobe Creative Suite, Microsoft Office, Marketing, Process Improvement, Telecommunications, Management, Customer Service, Sales, Leadership, Sales Management, Project Management, Account Management, Direct Sales, CRM, Strategy
Education
Santa Monica College 1999 — 2012
Fine Arts, Business Management
CURRANAUTOWERKS June 2010 - Present
BROOKSTONE, INC August 2009 - April 2010
T-MOBILE USA May 2007 - April 2009
Brookstone January 2000 - January 2007
Brookstone January 1998 - January 2000
Brookstone January 1994 - January 1998
Gap Inc./Old Navy February 1994 - May 1994
County Seat January 1992 - January 1994
L Brands January 1988 - January 1992
Macy's January 1987 - January 1988
Skills
Retail, Income Statement, Recruiting, Strategy, Team Leadership, Operations Management, Store Management, Leadership, Training, Profit, Sales, Performance Management, Loss Prevention, Merchandising, Team Building, P&L Management, Leadership Development, Management, Strategic Planning, Customer Experience, Process Improvement, P&L, Call Centers, Change Management, Time Management, Inventory Management, Sales Management, Customer Satisfaction, Customer Service, Sales Operations, Hiring, Customer Retention, Coaching, Visual Merchandising, Cross-functional Team..., Inventory Control, Succession Planning, Account Management, New Business Development, Forecasting, Business Development, Driving Results
Education
Southern Illinois University, Carbondale 1984 — 1986
Bachelor’s Degree, Occupational Education
Naval Nuclear Propulsion Engineering
Reactor Core Dynamics, Chemistry, Radiation, Physics, Core Dynamics, Electrical Engineering
The Byan Group January 2014 - Present
The Marketing Arm January 2013 - January 2014
Prestigious Grind 2008 - December 2012
Asylum Records/Trill Entertainment November 2005 - January 2011
East Baton Rouge Parish School System October 2004 - November 2006
T-Mobile USA July 2002 - August 2004
Skills
Event Management, Event Planning, Public Relations, Promotions, Social Networking, Public Speaking, Social Media, Entertainment, Social Media Marketing, Brand Development, Sponsorship, Marketing Strategy, Blogging, Advertising, Media Relations, Strategy, Strategic Partnerships, Creative Direction, Management, Marketing, Strategic Communications, Nonprofits, Project Management, Newsletters, Sales, Video, Integrated Marketing, Publicity, Internal Communications, CRM, Brand Management, Press Releases, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2006
Masters of Arts and Humanities, Mass Communication
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2005
Bachelors, Mass Communications
T-Mobile USA December 2012 - Present
Verizon Wireless November 2010 - December 2012
Sprint/Nextel August 1998 - December 2009
First Image Management 1997 - 1998
AIRTOUCH COMMUNICATIONS 1991 - 1997
Skills
Wireline, 4G, Solution Selling, Long Distance, Telecommunications, Quotas, EVDO, Unified Communications, Co-location, Direct Sales, VoIP, Sales Operations, Sales Process, Strategic Partnerships, SaaS, Account Management, Cold Calling, Sales, Sales Management, Wireless, Customer Retention
Education
Southern Illinois University, Carbondale
Bachelor of Science, Pre-Law Studies
Southern Illionos University, Carbondale, Illinois
Bachelor of Science (B.S.), Criminolgy/Pre-Law
T-Mobile May 2012 - Present
T-Mobile August 2010 - May 2012
T-Mobile USA October 2008 - August 2010
Starbucks Coffee Company February 2008 - July 2008
Starbucks Coffee Company April 2005 - February 2008
Starbucks Coffee Company October 2004 - May 2005
Starbucks Coffee Company March 2002 - October 2004
Seattle University October 2000 - March 2002
Skills
Talent Management, Employee Relations, Employee Engagement, HRIS, Human Resources, Leadership, Organizational..., Performance Management, Onboarding, Personnel Management, Employee Training, Succession Planning, Recruiting, Change Management, Organizational..., Strategy, Executive Coaching, Training, Management, Workshop Facilitation, Temporary Placement, Workforce Planning
Education
Seattle University
M'Ed, Human Resources Management
T-Mobile USA April 2005 - Present
Speedline Athletics 2010 - 2010
Duchess Designs 2008 - 2008
AT&T Exclusive Dealer 2004 - 2005
Diamond Wireless 2002 - 2004
Compliance Corporation 2001 - 2002
Skills
Coaching, Sales Management, Leadership, Customer Retention, CRM, Management, Sales, Strategy, Performance Management, Call Centers, Retail, Customer Satisfaction, Operations Management, Training, Team Leadership, Telecommunications, E-commerce, Team Building, Strategic Planning, Turn Around Management, Sales Training, Sales Process, Account Management, Direct Sales, Sales Operations, Customer Service
Education
St. Petersburg College
Bachelors of Applied Science, International Business
Greater Phoenix Area June 2014 - Present
McKesson October 2013 - May 2014
T-Mobile USA October 2000 - September 2013
Catapult Software - An IBM Company July 1999 - October 2000
Skills
Software Engineering, Business Intelligence, Data Warehousing, Data Marts, Technical Systems..., Software Development, Business Objects, Crystal Reports, Crystal Xcelsius, Live Office, Web Intelligence, SAP BW, Wireless, Cognos, Databases, MS SharePoint, Toad, SQL Navigator, Visio, Informatica, Weblogic, SSRS, SDLC, Business Analysis, SOA, SoapUI, Data Mining, Analysis Services, Data Analysis, Data Migration, Dashboard, Microsoft SQL Server, Oracle, Teradata, EDW, ETL, Snowflake, Star Schema, JAD, ODS, ODBC, Perl Script, VBScript, XML, HTML, Software Documentation, Business Process..., Requirements Analysis, Solution Architecture, Technology Evaluation
Education
Seattle Pacific University 2004 — 2006
MBA
Azad University 1990 — 1993
Master's Degree, Software Engineering (MIS)
T-Mobile November 2013 - Present
Wireless Shop LLC September 2012 - November 2013
T-Mobile USA August 2009 - September 2012
T-Mobile USA 2009 - 2010
T-Mobile USA May 2002 - July 2009
Arch Wireless July 2001 - April 2002
ADT Security Services 2000 - 2001
PageNet 1999 - 2000
PageNet 1997 - 1999
PageNet 1996 - 1997
Skills
Sales & Marketing..., Sales District..., Key Account Management, New Business Development, Customer Service, Sales Training, Contract Negotiation, Team Motivation, Retail Distribution..., Sales, Channel, Selling Skills, Leadership, Strategy, Management, Sales Operations, Training, Telecommunications, Account Management, Sales Management, Wireless, Team Leadership, B2B, Team Management, P, Customer Experience, Recruiting
Education
State University of New York College at Buffalo 1988 — 1990
BS, Business Studies
Herkimer County Community College 1986 — 1988
Associate's degree, Business Administration and Management, General
Sprint August 2015 - Present
Simon Consulting/Idea2Market May 2010 - Present
ITM Solutions April 2013 - August 2015
T-Mobile USA April 2010 - May 2012
U.S Cellular 2007 - 2008
T-Mobile USA 2004 - 2007
Diamond Wireless 2002 - 2004
Skills
Franchise Consulting, Investments, Investors, Small Business, Small Business Lending, Cross-functional Team..., Sales Management, Marketing Strategy, Business Development, Competitive Analysis, Contract Negotiation, Management, Leadership, Selling, Strategic Partnerships, Strategic Planning, Sales Operations, New Business Development, Executive Management, Start-ups, Sales, Strategy, Customer Retention, B2B, Sales Process, Negotiation, Customer Satisfaction, CRM, Project Planning, Direct Sales, Entrepreneurship, Marketing, Retail, Business Planning, Forecasting, Wireless, Coaching, Budgets, Leadership Development, Product Marketing, Mergers & Acquisitions
Education
Southeast Missouri State University 1999 — 2004
Bachelor of Science, Corporate Communications
Parkway North
T-Mobile January 2014 - Present
T-Mobile USA March 2012 - December 2013
T-Mobile March 2011 - January 2012
Macy's November 2006 - July 2010
Macy's Northwest 2005 - 2006
The Bon Marche August 1996 - September 2005
Skills
Retail, Merchandising, Inventory Management, Cross-functional Team..., Forecasting, Customer Service, Sales, Visual Merchandising, Customer Experience, Sales Operations, Retail Sales, Team Building, Sales Management, Time Management, B2B, Coaching
Education
Seattle University 2002 — 2005
Bachelor of Arts in Business Administration, International Business
St Martins College 2000 — 2002
International Business
North Star Coaching May 2009 - Present
Advanced Team Concepts January 1998 - Present
T-Mobile USA September 2011 - August 2012
Effective Leadership Strategies January 2011 - December 2011
Christian Leadership Alliance 2009 - December 2011
T-Mobile USA May 2007 - September 2011
T-Mobile USA June 2006 - May 2007
T-Mobile USA December 2004 - June 2006
T-MobileUSA May 2004 - December 2004
The Challenge January 1997 - January 1998
Skills
Leadership Development, Coaching, Organizational..., Performance Management, Team Building, Training Delivery, Change Management, Career Development, Performance Consulting, Executive Coaching, Organizational..., Succession Planning, Management Development, Leadership, Strategic Planning, MBTI, Culture Change, Instructor-led Training, Personal Development, Conflict Resolution, Workshop Facilitation, Employee Training, Staff Development, Instructional Design, Training, Operations Management, Management, Time Management, Public Speaking, Team Leadership, Human Resources, Recruiting, Employee Engagement, Program Management, Call Centers, Professional..., Adult Education, Strategy, Performance Improvement, Customer Retention, Emotional Intelligence, Customer Satisfaction, Nonprofits, 360 Feedback, Career Counseling, Interviews, Business Coaching, Employee Relations, Talent Management, Organizational Design
Education
The University of Texas at Dallas - School of Management
Master's Certification, Executive & Professional Coaching
Blackaby Ministries Coach Workshop
Southwestern Baptist Theological Seminary
Master of Arts, Religious Education
Texas A&M University, College
Bachelor, Business Administration; Marketing specializing; advertising
Tyler Junior College
TireBuyer.com May 2012 - Present
T-Mobile USA July 2010 - May 2012
T-Mobile, USA February 2007 - September 2011
T-Mobile, USA July 2004 - February 2007
T-Mobile June 2002 - March 2003
Boeing February 2001 - November 2001
iSolute 1999 - 2001
Skills
Wireless, E-commerce, Usability, Mobile Devices, Telecommunications, Customer Experience, Release Management, Product Lifecycle..., Product Management, User Acceptance Testing, Mobile Applications, Vendor Management, Hosting Events, Quality Assurance, Program Management, Cross-functional Team..., Strategy, Mobile Technology, User Experience, Mobile Internet, Agile Project Management, Strategic Partnerships, Mobile Commerce, SaaS
Education
Seattle Pacific University 1994 — 1999
BA, Communication
Citrix April 2014 - Present
Citrix January 2013 - Present
Citrix April 2011 - December 2012
T-Mobile USA April 2010 - April 2011
AT&T March 2006 - March 2010
The Garden City Hotel November 2003 - August 2005
Education
Plattsburgh State University 1999 — 2003
Bachelor of Science, Hotel, Restaurant & Tourism Management
State University of New York College at Plattsburgh 1999 — 2003
Bachelor, Hotel, Restaurant & Tourism Management
T-Mobile USA June 2007 - Present
T-Mobile USA November 2005 - June 2007
T-Mobile USA November 2004 - November 2005
Lumera Corporation August 2003 - November 2004
Siemens Medical Solutions, Inc – Ultrasound Division August 1998 - August 2003
Sutor & Tueffers, LLC (Public Accountants) August 1996 - July 1998
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Forecasting, SEC filings, US GAAP, Process Improvement, Internal Controls, Hyperion Enterprise, Variance Analysis
Education
City University, Bellevue WA 1990 — 1993
MBA, Financial Management
Southern Oregon University 1986 — 1989
BA, Business Administration
Systems Internal LLC July 2014 - October 2014
Physio-Control Inc. December 2012 - May 2014
Verizon Business October 2011 - April 2012
The Epitec Group January 2011 - October 2011
iSoftStone September 2010 - December 2010
Franklin Templeton Investments May 2010 - August 2010
T-Mobile USA June 2005 - May 2009
Systems Internal LLC June 2003 - June 2005
CompuCom August 2001 - December 2002
Microsoft Corporation January 1999 - December 2001
Skills
Telecommunications, Management Consulting, Cloud Computing, Vendor Management, SDLC, Enterprise Architecture, SaaS, Program Management, ITIL, Outsourcing, Software Project..., Enterprise Software, Business Intelligence, IT Strategy &..., Oracle, Cisco Technologies, Agile Methodologies, Professional Services, Project Management, IT Strategy, Wireless, Leadership, Architecture, Analytics, Security, Solution Architecture, ERP, Disaster Recovery, CRM, Strategy, Software Development, Project Planning, PMO, SOA, Management, Integration, Testing, Business Process, Microsoft SQL Server, Requirements Analysis, IT Management, Data Warehousing, Business Analysis, Analysis, Agile Project Management, Networking, Software Documentation, SharePoint, System Deployment, Pre-sales
Education
Terremark 2012 — 2012
Certificate, Cloud Computing, Certified
IBM thru T-Mobile USA 2008 — 2008
Certification, Rational Unified Process Level 3
Hyperformix 2006 — 2006
Certification, Computer landscape design and scalability principles
Microsoft University 1999 — 2001
Certification, Business & Computing
Autodesk 1997 — 1998
AA, Architecture & Design Principals
Business & Computing Institute 1994 — 1995
AA, Business & Computers
Seattle Pacific University 1986 — 1988
Electrical Engineering, Working on Engineering and Computing Science
A Proud Mother Candle Company December 2009 - Present
Worldwide Youth Entrepreneurship Program August 2011 - Present
Neighborhood Assistance Corporation of America January 2010 - January 2011
Crestmark Apartments May 2009 - December 2009
Madison Apartment Group October 2008 - April 2009
Digital Advantage T August 2008 - October 2008
T-Mobile USA November 2005 - May 2008
Skills
Marketing Strategy, Market Planning, Sales Operations, Marketing, Sales, Social Media Marketing, Event Planning, Social Media, Customer Service, Public Speaking, Microsoft Office, Strategic Planning, Sales Management, Management, Advertising
Education
Spelman College 2004 — 2009
Bachelor of the Arts, Sociology
Veyette Insights, LLC July 2014 - Present
The Digital Nexus July 2014 - January 2015
Cricket Communications July 2012 - July 2014
StarTek April 2011 - July 2012
HCL Technologies August 2010 - April 2011
T-Mobile USA August 2007 - August 2010
EchoStar Satellite, LLC September 2005 - August 2007
Veyette & Associates, Inc. April 2003 - September 2005
RealtorPrestige Real Estate Group, LLC April 2003 - September 2005
AT&T Broadband April 1998 - December 2002
Skills
Vendor Management, Telecommunications, Integration, Budgets, SDLC, Program Management, CRM, ITIL, Business Intelligence, Solution Architecture, Quality Assurance, IT Management, Business Analysis, Enterprise Software, Process Improvement, Leadership, IT Strategy, Cloud Computing, Servers, Cross-functional Team..., Data Center, Team Building, Networking, Data Warehousing, VoIP, Mergers & Acquisitions, Management, Sales, Disaster Recovery, Software Project..., Strategic Planning, Business Strategy, Governance, Information Technology, Business Process..., IT Operations, Requirements Analysis, Wireless, Software Development, Security, Change Management, PMO, Team Leadership, Agile Methodologies, Project Management, Project Portfolio..., SaaS, Infrastructure, Outsourcing, Enterprise Architecture
Education
Seton Hall University 1979 — 1981
BA
Valley Forge Military Academy & College 1977 — 1979
AA
T-Mobile July 2014 - Present
Verisk Analytics March 2013 - April 2014
T-Mobile September 2012 - February 2013
T-Mobile June 2010 - September 2012
University of Washington Business School September 2008 - June 2010
T-Mobile USA June 2009 - March 2010
Asentria April 2007 - August 2008
Asentria March 2005 - August 2008
Bovie Bulgaria, Ltd. September 2003 - October 2004
Bovie Bulgaria, Ltd. September 2002 - October 2004
Skills
Business Strategy, Financial Modeling, Financial Analysis, Product Management, Analysis, Forecasting, Market Analysis, Project Management, Oracle, Leadership, Competitive Analysis, Financial Forecasting, Corporate Finance, Pricing Analysis, Business Intelligence, Teradata Data Warehouse, Cross-functional Team..., Oracle SQL, Strategy, Finance, Budgets, Analytics, Data Analysis
Education
University of Washington, Michael G. Foster School of Business 2008 — 2010
MBA, Operations, Finance
Tehnièeski universitet Sofija 1996 — 2002
Master of Science (M.Sc.), Communication Technologies
FSG - Sofia 1991 — 1996
High School Diploma & Professional qualificaiton, Managment, Finance, Accounting
27 ESPU Sofia 1984 — 1991
T-Mobile USA December 2010 - August 2012
Conexión Marketing LLC 2005 - 2012
Women Business Owners January 2006 - January 2010
AT&T Wireless 2000 - 2005
Coldwell Banker Bain 1996 - 1999
Skills
Hispanic Marketing, Multicultural Market..., Integrated Marketing..., Bilingual..., Translation Management, Integrated Marketing, Bilingual, Market Research, Multicultural, Social Media, Public Relations, Email Marketing, Research, Marketing, Online Marketing, Social Media Marketing, Brand Development, Translation, B2B, Copywriting, Marketing Management, Digital Media, Social Networking, Direct Mail, Media Relations, Strategy, Corporate Communications, Creative Strategy, Segmentation, Marketing Communications, Advertising, Marketing Strategy, Digital Marketing
Education
Seattle University 2006 — 2012
MBA
University of Washington 2008 — 2009
Certificate
Institute of Translation and Interpreting 2001 — 2004
Certificate
Washington State University 1984 — 1988
Bachelor of Arts
Microsoft Corporation May 2008 - Present
T-Mobile USA June 2005 - August 2007
Philips Medical Systems 2003 - 2005
AT&T Wireless 2000 - 2003
Minor and James Medical August 1998 - May 2000
Education
Scottsdale Community College 1990 — 1993
University High School 1982 — 1985
High School
Energy Albuquerque February 2010 - Present
tmobile October 1999 - December 2009
T-Mobile USA October 1999 - December 2009
T-Mobile.com January 1999 - January 2003
Nissan April 1994 - October 1999
Advanced Windows/New England Home Improvement January 1989 - February 1994
International Wildlife Coalition September 1984 - February 1989
Thermco Insulation February 1980 - July 1984
Alexander Proudfoot Company June 1978 - December 1979
Daystar Corporation September 1973 - June 1978
Skills
Windows, Retail, Training, Fundraising, Newsletters, Public Speaking
Education
St. John's College (NM) 1965 — 1990
Bachelor's, Liberal Arts
T-Mobile December 2014 - September 2015
Nike November 2012 - December 2014
Microsoft January 2012 - November 2012
T-Mobile February 2011 - January 2012
T-Mobile USA January 2006 - February 2011
T-Mobile USA January 2005 - January 2006
AT&T January 2002 - January 2005
Starbucks January 2001 - January 2002
Skills
Big Data - Familiar..., Business Intelligence, Business Analysis, Business Process, Management, Forecasting, Cross-functional Team..., Project Management, Analysis, Strategy, Process Improvement, SDLC, Team Management, Data Analysis, Analytics, Data Warehousing, Budgets, Leadership, Team Building, SAP BW, Financial Analysis, Competitive Analysis, Project Finance, SAP, Internal Communications, Employee Training, Coaching, Variance Analysis, Sarbanes-Oxley Act, Training & Development, Writing Skills, Cognos, MicroStrategy
Education
Seattle Pacific University
BA, Finance, Economics
T-Mobile, USA 2011 - Present
T-Mobile 2010 - 2011
T-Mobile 2008 - 2010
T-Mobile 2007 - 2008
Cingular Wireless (Contractor) 2006 - 2007
Secure Computing Corporation 2003 - 2006
N2H2, Inc. 2001 - 2003
Traveling Software 1999 - 2001
Education
Seattle University 1997 — 1999
MBA
Western Washington University 1988 — 1992
BA
Sprint October 2013 - Present
Clearwire January 2012 - September 2013
Clearwire February 2009 - January 2012
Xohm - Wimax by Sprint March 2008 - February 2009
Sprint September 2006 - March 2008
Sprint Nextel September 2006 - March 2008
Detecon Inc June 1999 - September 2006
T-Mobile USA 2006 - 2006
T-Mobile 2006 - 2006
T-Mobile - Parsippany 2005 - 2006
Skills
Wireless, Telecommunications, GSM, UMTS, IP, VoIP, WiMAX, CDMA, GPRS, SS7, Product Management, Core Network, 3GPP, RF, Open Source Software, RAN, ITIL, RF Engineering, Edge, Cross-functional Team..., IT Service Management, LTE, Mobile Devices, Network Design, Networking, System Deployment
Education
University of Kent 1993 — 1994
M.Sc
Southampton Solent University 1989 — 1992
B.Eng
T-Mobile USA, Inc. January 2011 - Present
T-Mobile USA August 2007 - January 2011
Friedman Kaplan Seiler & Adelman April 1999 - August 2007
Skills
Corporate Law, Privacy Law, Commercial Litigation, Intellectual Property, Licensing, Corporate Governance
Education
University of Georgia School of Law 1993 — 1996
JD
Syracuse University 1989 — 1993
B.S., Broadcast Journalism / Marketing
T-Mobile USA April 2004 - July 2012
T-Mobile USA December 2002 - March 2004
CustomerLinx - Enterprise eCRM Company May 2000 - July 2002
Landmark Bank January 1997 - May 2000
Skills
Windows, Windows 7, Windows Server, SCCM, Configuration Management, Systems Management, System Deployment, Group Policy, Troubleshooting, TCP/IP, System Administration, Disaster Recovery, DNS, Active Directory, Microsoft SQL Server, Office Communications..., Hyper-V, VMware ESX, ESXi, Symantec Endpoint..., Trend Micro Anti-Virus, VBScript, Powershell, SharePoint, T-SQL, MySQL, IIS, WSUS, Microsoft Office, Wise Packaging Studio, InstallShield, Telecommunications, Vendor Management, SQL Report Writing, BMC Remedy, VoIP, SCCM 2012, SCCM 2007, Software Documentation, Virtualization, Microsoft Technologies, Microsoft Exchange, SCOM, Enterprise Architecture, Citrix, Operating Systems, DHCP, WAN, Servers, Networking
Education
University of Oklahoma 2011 — 2014
In Process, Computer Science / Business Management
Southeastern Oklahoma State University 2000 — 2002
Computer Science
Kingston High School 1993 — 1997
Sincera Consulting, LLC December 2010 - Present
Sincera Consulting, LLC August 2010 - February 2011
Axis Teknologies November 2009 - July 2010
T-Mobile February 2009 - June 2009
T-Mobile May 2008 - December 2008
SunCom Wireless 2006 - 2008
T-Mobile USA 1999 - 2005
VoiceStream Wireless February 1999 - June 1999
BCP Telecommunications January 1998 - February 1999
Western PCS 1994 - 1996
Skills
Telecommunications, Granite, Xng, SASI, Wireless, Development & delivery..., Ad Hoc Reporting, GSM, XNG, Cellular Communications, Provisioning, Networking, Metro Ethernet, Network Engineering, Network Design, Backhaul, Switches, Managed Services, VoIP, Optical Fiber, IP, Computer Network..., Microwave, Wireless Networking, Fiber Optics, 4G, System Deployment, Telephony, UMTS, ATM networks, T1, DWDM, Ethernet, 3G, MPLS, Integration, Mobile Communications, Vendor Management, Mobile Devices, WiMAX, LTE
Education
Southern Illinois University, Edwardsville 2003 — 2006
BS, Business
Symantec January 2015 - Present
Google July 2014 - September 2014
Facebook August 2012 - July 2014
Apple August 2007 - August 2012
T-Mobile USA May 2007 - July 2007
T-Mobile December 2004 - May 2007
Siemens 2002 - 2002
Skills
Blue, Wireless Communications..., Regulatory Requirements, iPhone, iPad, Cross-functional Team..., Mobile Technology, Social Networking, Growth Strategies, GSM, LTE, VoIP, UMTS, PTCRB, FCC, IC, Bluetooth, WiFi, Creative Problem Solving, Process Improvement, Network Architecture, Mobile Devices, Testing, Networking, Mobile Communications, Mobile Applications, Hardware, Wireless
Education
Southern Methodist University 2003 — 2004
Master of Electronics (Telecommunications), Telecommunications Engineering
University of Mumbai 1998 — 2002
Bachelor, Electronics and Telecommunications
BECU September 2014 - Present
Starbucks, via LG Consulting October 2013 - September 2014
T-Mobile, USA via LG Consulting June 2012 - July 2013
Expedia September 2011 - May 2012
T-Mobile September 2010 - September 2011
T-Mobile USA August 2009 - September 2010
T-Mobile May 2008 - August 2009
T-Mobile September 2006 - May 2008
T-Mobile May 2005 - September 2006
AT&T Mobility January 2005 - May 2005
Skills
Call Center, Marketing, Customer Experience, Cross-functional Team..., Telecommunications, Direct Mail, Vendor Management, Program Management, Leadership, Project Management, Integration, Business Process, Wireless, Training, Management, PMP, CRM, Team Building, Customer Retention, Strategy, Project Planning, Strategic Planning, Change Management, Forecasting, Testing, Project Portfolio..., SDLC, PMO, Software Documentation, Six Sigma, Business Analysis, Process Improvement, Operations Management, MS Project, Mobile Devices, E-commerce, SharePoint, Requirements Analysis, Troubleshooting, Product Management, Business Intelligence, Business Process..., Sales, Marketing Strategy, Team Management, Outsourcing, Networking, Resource Management, Call Centers, Coaching
Education
University of Phoenix 1997 — 2000
MA, Organizational Management, 3.9
Utah State University 1990 — 1993
BA, Marketing
Snow College 1988 — 1990
AA, Business
North Sanpete 1984 — 1988
HS Diploma
The George Washington University
Masters Certification, Project Management
T-Mobile December 2010 - Present
T-Mobile, USA November 2003 - December 2010
Skills
Android, Technical Support, Telecommunications, Wireless, Mobile Devices, Editing, Customer Experience, Call Centers, Management
Education
Seton Hall University 2002 — 2003
Master of Education (MEd), Museology/Museum Studies
Kutztown University, Kutztown PA 1997 — 2002
bachelor of arts, fine art
Automattic February 2010 - Present
T-Mobile USA September 2006 - February 2010
World Vision September 2004 - November 2006
Skills
Web Development, Mobile Applications, Mobile Devices, Android, Software Development
Education
Seattle Pacific University 2000 — 2002
AIM Consulting Group December 2014 - Present
Insight May 2011 - November 2014
AUTOZONE INC April 2009 - May 2011
T-MOBILE USA June 2007 - March 2009
MANHEIM AUCTIONS July 2006 - January 2007
JIM ELLIS VW April 2005 - June 2006
IT RESOURCES MARKETS February 2004 - November 2004
Cingular Wireless January 2001 - January 2003
Cingular Wireless/Matrix Resources January 2000 - January 2001
Bellsouth Cellular/Cingular Wireless January 1997 - January 2000
Skills
Cross-functional Team..., Program Management, Requirements Analysis, Project Management, Change Management, Management, Project Planning, Business Analysis, Testing, Enterprise Software, Customer Service, Process Improvement, E-commerce, Vendor Management, SDLC, Data Analysis, Team Leadership, Leadership, Quality Assurance, Telecommunications, Account Management, Training, Use Case Analysis, End User Training, Software Implementation, CQ5, Microsoft Office, Microsoft Project, Business Requirements, Microsoft Excel, Test Cases, User Stories, Agile & Waterfall..., SQL
Education
Southern Methodist University
BS
Wyndham Hotel Group 2007 - Present
T-Mobile USA 2000 - 2007
T-Mobile 2000 - 2007
Skills
Account Management, Contract Negotiation
Education
Stephen F. Austin State University 1988 — 1993
Bachelor of Business Administration (BBA), Management
T-Mobile March 2015 - Present
T-Mobile July 2013 - March 2015
T-Mobile April 2010 - June 2013
T-Mobile August 2007 - April 2010
T-Mobile USA 2003 - August 2007
AT&T Mobility 2003 - 2003
MCI Woldcom January 2000 - 2003
Verizon January 2000 - 2003
Skills
Business Analysis, Telecommunications, SDLC, Vendor Management, Requirements Analysis, Cross-functional Team..., Program Management, Requirements Gathering, Business Requirements, Business Intelligence, Process Improvement, Agile Methodologies, Software Project..., Systems Analysis, Integration, PMP, Visio, Wireless, PMO, Project Planning, Business Process, Resource Management, IT Strategy, Software Development, Solution Architecture, MS Project, Product Management, Project Management, Project Delivery, Waterfall, ERP, Testing, Team Leadership, Team Management, SharePoint, Data Warehousing, Software Documentation, CRM, Business Process..., Project Portfolio..., Change Management, Mobile Devices, Analysis, Analytics, Agile Project Management, Enterprise Architecture, User Acceptance Testing, System Deployment, IT Management, ITIL
Education
Western Carolina University 1998 — 1999
Master of Business Administration (MBA)
Technical University Sofia 1989 — 1995
MSc, Electronics and Automation Engineering
T-Mobile January 2013 - Present
T-Mobile USA May 2011 - Present
T-Mobile USA November 2008 - April 2011
Ericsson Inc May 2008 - October 2008
Ericsson Inc May 2007 - December 2007
Emerson Network Power August 2005 - May 2006
Bharti Airtel June 2004 - May 2005
Skills
GPRS, LTE, CDMA, GSM, 3G, 2G, WCDMA, UMTS, Wireless, Telecommunications, Network Design, SIP, VoIP
Education
University of Mumbai 2001 — 2005
BE, Electronics
Southern Methodist University
M.S, Electrical Engineering
T-Mobile USA 2001 - Present
Education
Shivaji University
BE
TrainingExcellence, LLC January 2009 - Present
Moss Adams LLP 2011 - 2013
WaMu July 2007 - January 2009
Intrepid Learning Solutions October 2005 - July 2007
T-Mobile, USA September 2003 - October 2005
Washington Mutual Bank May 1999 - September 2003
Bank of America June 1992 - May 1999
Allstate Insurance Company May 1983 - June 1992
Skills
Instructional Design, Organizational..., Training, Change Management
Education
Seattle University
B.A., Sociology
Seattle University
M.Ed., Adult Education & Training
T-Mobile October 2005 - Present
T-Mobile, USA 2005 - 2011
Excellent Training, Inc 2003 - 2010
T-Mobile October 2005 - 2006
Cisco 2000 - 2003
Convergys 2001 - 2002
Education
Shorter University 1990 — 1991
Shiloh Highschool 1987 — 1990
T-Mobile USA January 2009 - Present
T-Mobile USA August 2006 - January 2009
T-Mobile August 2002 - August 2006
T-Mobile September 2000 - August 2002
Interoute September 1999 - September 2000
Mobikom 1993 - 1999
IBM 1994 - 1996
Skills
Wireless, Telecommunications, Leadership, UMTS, 3G, Program Management, IP, Vendor Management, 4G, LTE, Network Design, Project Management, Mobile Devices, Wireless Networking, System Deployment, Process Improvement, RAN, Management, Change Management, Microwave, Integration, Cross-functional Team...
Education
The Open University 1997 — 1998
Professional Certificate in Management, Management
Technical University Sofia 1991 — 1992
M.S., Applied Mathematics and Computer Science
Technical University Sofia 1985 — 1990
M.S.E.E., Telecommunications
T-Mobile USA February 2008 - Present
Belgacom Mobile May 2007 - August 2007
Mobilink August 2000 - May 2007
Mobilink GSM 2000 - 2007
Skills
3G, Wireless, GSM, Core Network, Integration, SS7, BSS, Project Management, Project Planning, 2G, UMTS, Databases, GPRS, Switches, Telecommunications, Transmission, LTE, WCDMA, SIGTRAN, Network Optimization
Education
Sir Syed University of Engineering and Technology 1996 — 1999
B.S, Electronics Engineering
USAA July 2009 - Present
T-Mobile USA August 2008 - July 2009
Washington Mutual December 2002 - August 2008
Morgan Stanley October 2001 - December 2002
Sun Valley Distributing April 2000 - September 2001
Emerald Capital Management April 1999 - April 2000
Skills
Financial Modeling, Investments, Portfolio Management, Banking, Financial Analysis, Corporate Finance, Capital Markets, Liquidity, Strategic Planning, Capital Management, Regulatory Capital, Drafting Policies, Regulatory Requirements, Securities, Team Management, Leadership, Analysis, Management
Education
Seattle University School of Law 2005 — 2008
JD
University of Washington 1995 — 1999
BA, Business Administration - Finance
AT&T Mobility (Contractor) August 2013 - Present
Pinnacle Technical Resources 2013 - 2014
Pinnacle Technical Resources 2013 - 2014
T-Mobile July 2012 - February 2013
Vinculums July 2011 - March 2012
Vinculums Services, Inc August 2009 - June 2011
T-Mobile March 2009 - July 2009
T-Mobile USA February 2006 - February 2009
PT1 Communications, Inc September 1998 - October 2005
Skills
4G, UMTS, Cellular Communications, CDMA, Wireless, LTE, 3G, Microwave, GSM, T1, Telecommunications, Ethernet, Project Planning, Networking, RF, Vendor Management, Project Management, Cisco Technologies, Telecommunications..., People Skills, HSPA, Computer Network..., Network Design, Broadband, Leadership, WiMAX, Transmission, Integration, Mobile Communications, RF Engineering, Switches, 2G, Wireless Networking, Staff Development, Fiber Optics, VoIP, Data Center, SS7, Network Engineering
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1982 — 1988
Business Management
T-Mobile USA October 2007 - Present
Washington Mutual January 2006 - October 2007
JPMorgan Chase 2004 - 2005
HSBC 2000 - 2004
HSBC Card Services 2000 - 2004
Citibank 1999 - 2000
Skills
Credit Risk, Predictive Analytics, Predictive Modeling, Financial Risk, Product Management, Credit Cards, Risk Management, Portfolio Management, Banking, Credit Analysis, Financial Services, Credit, SAS, Analytics, Data Analysis, SAS programming, Financial Modeling, Quantitative Analytics, Statistical Modeling, Segmentation, Credit Scoring, Analysis, Customer Analysis, Business Analytics, Marketing Analytics, Database Marketing, Data Mining, Forecasting, Customer Acquisition, Business Analysis, Strategy, Business Intelligence, Financial Analysis, Enterprise Risk..., Competitive Analysis, CRM, Finance, Relationship Management, Retail Banking, Vendor Management, Executive Management
Education
Simon Fraser University
PhD, Economics (Finance)
The University of British Columbia
MSc, Ag Economics
T-mobile USA April 2010 - Present
CenturyLink August 2009 - April 2010
Embarq November 2007 - September 2009
Embarq August 2006 - November 2007
Telekomunikacja Polska January 2003 - November 2005
Telekomunikacja Polska January 2002 - December 2002
Telekomunikacja Polska April 2000 - December 2002
Skills
IP, Routers, BGP, Network Engineering, Cisco, Ethernet, TCP/IP, Routing, IPTV, Telecommunications, Switches, MPLS, QoS, DSL, WAN, Broadband, Network Design, VPN, Juniper, Alcatel, Multicast, IP Testing, Linux, SIP, Wireless, VoIP, Frame Relay, DWDM, Metro Ethernet, Network Architecture, LAN-WAN, MPLS VPN
Education
Lodz University of Technology 1996 — 2002
MSc, BSc, Electronics, Telecommunications, Comp Science
T-Mobile October 2006 - Present
T-Mobile USA 2000 - Present
AT&T (Cingular) September 2005 - September 2006
T-Mobile January 2000 - September 2005
Skills
Product Management, Operations Management, Program Management, Project Management, Facilities Management, Telecommunications, Wireless, Contract Negotiation, Strategic Planning, Vendor Management, Process Improvement, Customer Service, Procurement, Cross-functional Team..., Team Leadership, Product Marketing, Management, Leadership, Data Center, Customer Satisfaction, Negotiation
Education
West Seattle High School 1982 — 1985
Seattle Central Community College
Nike June 2014 - Present
Nike December 2010 - May 2014
Nike December 2006 - December 2010
T-Mobile USA February 2005 - December 2006
Sur La Table May 2000 - February 2005
Skills
Forecasting, Inventory Management, Logistics, Process Improvement, Retail, Supply Chain, Transportation, Sales
Education
Seattle University
BA, Public Administration
T-Mobile, USA July 2004 - Present
T-Mobile July 2004 - August 2012
Golden Corral Corporation 1996 - 2004
ABB Inc. 1999 - 1999
Education
Shaw University 1990 — 1993
BS, Accounting
Mineral Springs High School
Accounting
IBM April 2015 - Present
CenturyLink January 2008 - March 2015
T-Mobile USA 2006 - 2007
Skills
Requirements Analysis, Software Project..., SDLC, Vendor Management, Integration, PMO, Cross-functional Team..., Business Process..., Process Improvement, Program Management, Telecommunications, Project Delivery, Resource Management, Project Portfolio..., IT Strategy, Team Leadership, Management, IT Management
Education
City University 1999 — 2000
Seattle Central College 1972 — 1973
Business
Telecom Transport Management April 2010 - July 2015
Starbucks Coffee Company July 2007 - April 2010
T-Mobile, USA 2002 - 2007
Skills
Telecommunications, Wireless, Vendor Management, Leases, Contract Negotiation, Cellular Communications, Property Management, Lease Administration, Real Estate, Lease Negotiations
Education
Seattle University School of Law 1994 — 1997
Juris Doctor
University of Washington 1988 — 1992
Bachelor of Arts, Business Administration
Mariner High School 1986 — 1988
Seafarers Worldwide Career Training August 2014 - Present
Q3 Marine Training Solutions March 2013 - August 2014
Integra Telecom April 2010 - March 2011
Woods Hole Oceanographic Institute July 2009 - September 2010
RV Thomas G June 2008 - January 2009
T-Mobile USA August 2007 - June 2008
Brown's Catering March 2007 - August 2007
Cydcor Network June 2006 - February 2007
Skills
Leadership, Training, Sales, Customer Service, Entrepreneurship, Retail, Teamwork, Business Strategy, Hiring, Invoicing, CRM, Salesforce.com, Sales Operations, Marketing, Customer Retention, Contract Negotiation, Operations Management, Recruiting, Logistics, Time Management, Account Management, Team Leadership, Administration, Customer Satisfaction, Management, Human Resources, Employee Training, Team Building, Negotiation, Inventory Management, Business Development, Budgets, Analysis
Education
Seattle Maritime Academy 2007 — 2008
MMD, Deck & Galley
Fremont Maritime Solutions 2008 — 2008
Basic Safety Training
Shoreline Community College 2004 — 2007
Associates Communication, Business, Communication
Cruising waters- Hawaii
Microsoft December 2012 - Present
T-Mobile USA May 2011 - November 2012
T-Mobile USA September 2010 - May 2011
T-Mobile October 2009 - October 2010
T-Mobile January 2006 - September 2009
Lumedx 2000 - 2005
Skills
Advanced Analytics, Data Warehousing..., Advanced SQL..., BI Applications (MSFT..., RDBMS (Teradata,..., CRM Strategy and..., Targeted Campaign..., Promotional budget..., Customer segmentation..., Customer Service, Business Intelligence, Business Analysis, Analytics, SQL, Customer Experience, Data Warehousing, Process Improvement, Systems Analysis, CRM, Business Process, Telecommunications, Program Management, Retail, Segmentation, Microsoft SQL Server, Vendor Management, Data Analysis
Education
Seattle University 2008 — 2010
Master, Business Administration
University of Washington 2001 — 2005
B.S., Computer Science
T-MOBILE USA July 2008 - June 2009
COMCAST CORPORATION August 2000 - January 2006
Microsoft March 2000 - August 2000
Skills
Software Installation, BMC Remedy, Servers, System Administration, TCP/IP, Switches, Routers, Windows Server, Data Center, Active Directory, Windows 7
Education
Tacoma Community College 2010 — 2012
Associate of Science (AS), Networking and Convergence Technologies, 3.0
Global Network Technologies 1999 — 1999
N/A, MCSE COURSE
ITT Technical Institute 1993 — 1995
AAS, Attended the Electronic Engineering Technology, 2.9
National Association of Realtors April 2013 - Present
United States House of Representatives November 2010 - March 2013
Tom Reed for Congress June 2010 - November 2012
T-Mobile USA July 2008 - July 2010
Ducks Unlimited 2006 - 2010
T-Mobile USA March 2004 - July 2008
Political Action Committee June 2004 - September 2004
Heritage Foundation September 2003 - December 2003
Skills
Sales Management, Management, Business Development, Strategy, Strategic Planning, Sales Operations, Sales, Leadership, Public Policy, Policy Analysis, Policy, Strategic Communications, Risk Management, Government, Governmental Affairs, Training, Nonprofits, Program Management, Legislative Relations, Grassroots Organizing, Social Media, Political Campaigns
Education
St. John Fisher College 1999 — 2004
B.A., Political Science
Canandaigua
Cox Automotive Inc. February 2011 - Present
Cox Automotive Inc. August 2007 - February 2011
Cox Automotive Inc. October 2006 - August 2007
T-Mobile USA June 2001 - August 2006
Skills
Visio, Training, Avaya, Analysis, Workforce Management, Business Process, Customer Retention, Process Improvement, Account Management, Online Advertising, Call Centers, CRM, Business Analysis, Leadership, Project Management, Customer Service, Consulting, Process Scheduler, Management, Project Planning, Project Coordination, Coordinating Events, Coordinating Schedules
Education
State University of New York College at Old Westbury
Bachelor of Science (B.S.), Business Administration and Management, General
T-Mobile USA June 2009 - Present
T-Mobile USA June 2005 - June 2009
CG-VAK Software USA Inc. July 2004 - June 2009
Priority Payment Systems January 2007 - February 2007
J.J. Keller and Associates, Inc. July 2004 - June 2005
Pierce Manufacturing June 2003 - June 2004
Q3 Infotech 2004 - 2004
Cognizant Technology Solutions June 1999 - July 2001
Skills
Waterfall, SDLC, Integration, Software Project..., Requirements Gathering, Agile Methodologies, Visio, Telecommunications, User Acceptance Testing, Agile Project Management, SharePoint, Business Analysis, Requirements Analysis, Scrum, SQL, Developers, Microsoft SQL Server, Solution Architecture, Software Development, System Deployment, Business Requirements, Systems Analysis, Quality Center, Databases, .NET, UML, Web Services, SOA, Enterprise Architecture, Web Applications, CSS, Mobile Devices, XML, IIS, SOAP, Testing, Oracle, Visual Studio, ASP.NET, Software Design, ASP.NET MVC, WCF Services, jQuery, Software Architectural..., HTML, JavaScript
Education
SUNY Polytechnic Institute 2001 — 2002
Master of Science, Telecommunications
Institute of Road and Transport Technology 1995 — 1999
Bachelor of Engineering, Electronics and Communication
Olum's Appliances November 2009 - Present
T-Mobile June 1998 - June 2008
T-Mobile USA 1998 - 2008
Skills
Sales Management, Customer Retention, Retail, Management, Retail Sales, Merchandising, Sales
Education
SUNY Canton
A.A.S., Criminal Justice
Utica College of Syracuse University
B.S., Criminal Justice
T-Mobile USA August 2005 - March 2008
MCI/WorldCom March 1996 - April 2005
WorldCom/WilTel January 1994 - February 1996
WilTel August 1986 - December 1993
Discount Long Distance July 1984 - August 1986
Skills
Direct Sales, Sales, Telecommunications, Solution Selling, Wireless, Managed Services, Selling, Co-location, VoIP, Leadership, Sales Process, Sales Operations, Account Management, Business Development
Education
Southeastern Louisiana University
Business Administration
T-Mobile USA September 2008 - Present
Skills
Direct Sales, Quotas, Customer Experience, Sales Operations, M2M, Wireless, Customer Retention, Customer Satisfaction, Telecommunications
Education
Schoolcraft College
Business Administration and Management, General
Morgan Whitney Realty Inc. 2015 - Present
T-Mobile USA May 2009 - January 2015
FASCO Wireless, Inc August 2007 - August 2008
Wireless Dimensions, Inc March 2004 - December 2007
PCS Division, Inc March 2003 - March 2004
Skills
Marketing Communications, Marketing, Merchandising, Networking, Public Speaking, Social Networking, Account Management, Access, Microsoft Word, Customer Service, Wireless, Outlook, Team Building, Telemarketing, Customer Retention, Sales Management, Sales, Microsoft Excel, Telecommunications, Troubleshooting, Inventory Management, Store Management, Direct Sales, Retail, Customer Satisfaction, B2B, Retail Sales, Advertising, Sales Operations, Customer Experience, Training, Call Centers, Mobile Devices, Mobile Communications, Sales Process, Product Marketing, Product Management, Team Leadership, Quotas, CRM, Leadership, Solution Selling, Time Management, Cold Calling, Management, Cellular Communications, P&L Management, Cross-functional Team..., Mobile Technology, Channel Partners
Education
Stetson University 2006 — 2008
B.B.A, International Business
Daytona Beach College 2004 — 2006
Associate Degree
Black & Veatch July 2013 - July 2015
Artech Information Systems July 2012 - July 2013
Kineticom January 2011 - June 2012
Rudy's of Lake Ontario, Inc. January 1995 - October 2010
T-Mobile USA January 2009 - July 2009
Tek Systems August 2007 - November 2007
MCI Telecommunications Corporation January 1994 - January 1995
21st Century Telecommunications January 1992 - January 1993
Skills
Wireless, MS Project, Microsoft Office, UMTS, 4G, Telecommunications, 3G, Sales, Customer Service, Human Resources, Project Management, Microsoft Excel, Public Speaking, PowerPoint, Database Administration, NORAD, CASPR, Siterra, SQL, Business Objects, SharePoint, Markview, Marketplace, Documentum, Project Coordination, Ariba, Oracle, Purchase Orders, Data Integrity, Process Scheduler, Networking, Cellular Communications, Project Planning
Education
State University of New York College at Oswego 2004 — 2006
MBA, Management
State University of New York College at Oswego 1989 — 2004
BS, Business Administration - Human Resource Management
Affinity Health Plan October 2014 - Present
AT&T September 2012 - May 2013
T MOBILE USA October 2010 - August 2012
T-Mobile USA August 2009 - September 2010
T-MOBILE USA October 2006 - July 2009
T-Mobile USA May 2005 - September 2006
T Mobile USA Inc November 2003 - April 2005
Skills
Telecommunications, Sales, Management, Direct Sales, Sales Operations, Wireless, Sales Process, Solution Selling, Customer Retention, Leadership, Account Management, Software Defined Radio, Coaching, Sales Management, Contract Negotiation, Team Leadership, Mobile Devices
Education
Stony Brook University
T-Mobile USA November 2013 - Present
Apex Systems July 2013 - November 2013
Mwidaz Computers September 2012 - June 2013
Bukasa Telecom April 2007 - July 2012
Computers for All LTD February 2004 - December 2005
Skills
Information Technology, WiFi, Computer Hardware, Computer Repair, Software Installation, Telecommunications..., GSM, English, IT Hardware Support, Router Configuration, Configuration Management, Troubleshooting, Telecommunications, Network Administration, Cisco Technologies, Help Desk Support, Networking, TCP/IP, CCNA, BMC Remedy, Technical Support, Switches
Education
InfosSec Institute 2014 — 2014
Certified in Both CCENT and CCNA, Routers and Switches, passed
Sikkim Manipal University of Health, Medical and Technological Sciences 2010 — 2012
Master of Science (MSc), Information Technology
T-Mobile, US Inc July 2013 - October 2014
T-Mobile, USA May 2010 - July 2013
Microsoft February 2007 - May 2010
Starbucks Coffee Company 2004 - 2007
Education
Santa Clara University - Leavey School of Business 2006 — 2007
CEP, Certified Equity Professional
University of Washington 1997 — 2002
Bachelors, Economics
University of Washington, Michael G. Foster School of Business 1997 — 2002
Bachelors, Business Administration
Suddenlink July 2015 - Present
Knights of Columbus Insurance September 2014 - July 2015
Cox Communications June 2013 - September 2014
Sprint Nextel August 2012 - June 2013
T-Mobile October 2011 - August 2012
T-Mobile USA May 2006 - October 2011
US Cellular June 2004 - May 2006
Friedman's Jewelry August 2003 - June 2004
CopyMax January 2001 - January 2003
Kinko's January 1996 - January 2001
Skills
Sales Management, Retail, Sales Presentations, Direct Sales, Customer Service, Sales Operations, Account Sales Strategies, Account Management, Contract Negotiation, Marketing Strategy, Event Planning, Event Management, Operational Excellence, Training, Project Management, Problem Solving, B2B, Business Development, Coaching, Cold Calling, Cross-functional Team..., Customer Experience, Management, Mobile Devices, Recruiting, Team Leadership, Telecommunications, Wireless
Education
Southern Nazarene University 2007 — 2008
Bachelors of Science, Organizational Leadership
2003 OSU- OKC Oklahoma 2001 — 2003
Associates, Applied Science
T-Mobile USA December 2006 - Present
Total Logistic Services INC May 2005 - June 2006
Fleet / Bank of America June 2003 - June 2006
state of Connecticut DEP May 2000 - June 2003
P C Consultants November 1998 - May 2000
Greater Enfield Allied Rehabilitation Centers March 1998 - October 1998
Pride Technologies / Northeast Utilities February 1995 - March 1998
WORLD MARKETING TECHNOLOGIES, INC January 1992 - January 1998
Town of Enfield January 1992 - January 1993
Skills
Wireless, Telecommunications, TCP/IP, VoIP, Troubleshooting, Disaster Recovery, Windows, Active Directory, Windows Server, Cisco Technologies, Firewalls, Technical Support, Wireless Networking, System Deployment, WAN, Networking, Software Installation, VPN, Hardware, Security, Citrix, VMware, Remedy Ticketing System, BMC Remedy, EMC Avamar-..., Nortel PBX, SCCM Client Center, Equitrac Office, Microsoft Office, Network Design, Help Desk Support, Servers, DNS, Routers, Windows 7, Visio, Switches, Cisco Routers, Integration, Blackberry Enterprise..., IIS, XP, Information Technology, Databases, Printers, Network Administration, Network Engineering, IP, Avaya, Data Center
Education
Enfield High School 1984 — 1992
Springfield Technical Community College
Centrify Corporation October 2013 - Present
Good Technology April 2009 - February 2013
Shunra May 2013 - 2013
T-Mobile January 2007 - March 2009
Verizon Wireless August 2005 - January 2007
T - Mobile USA January 2002 - August 2005
BellSouth Wireless Data February 1999 - January 2002
Skills
Enterprise Software, Wireless, Contract Negotiation, Selling, Strategy, SaaS, Cloud Computing, Management, Leadership, Mobile Applications, Networking, Mobile Devices
Education
State University of New York College at Brockport
BS, Biology
Apple Inc. March 2014 - Present
Broadcom Corporation July 2011 - March 2014
T-Mobile USA February 2011 - June 2011
Crouching Hippo Inc November 2010 - June 2011
Broadcom Corporation June 2009 - June 2010
Skills
Embedded Systems, Linux, Embedded Software, Device Drivers, C, C++, TCP/IP, Embedded Linux, CVS, Software Development, ARM, Bash, XML, Debugging, RTOS
Education
University of California, Irvine 2008 — 2010
M.S., Electrical Engineering
South China Agricultural University 2004 — 2008
B.S., Electrical Engineering
T-Mobile USA February 2002 - Present
Skills
4G, Wireless, Cellular Communications, Telecommunications, Mobile Devices, CDMA, UMTS, Community Outreach, 3G, Network Design, LTE, Strategy, GSM, Program Management
Education
Southwestern University School of Law
University of Washington
iSheriff September 2012 - Present
T-Mobile USA 1998 - August 2012
Nobody Beats the Wiz 1997 - 1998
Skills
Sales Management, Direct Sales, Telecommunications, Wireless, Account Management, Mobile Devices, Consultative Sales..., Sales Rep Training, B2B2C, New Store Development, Sales, Sales Operations, Enterprise Software, Negotiation, Channel Partners, SaaS, Cloud Computing, CRM, New Business Development, Leadership, Customer Experience, Management, Solution Selling, Selling, B2B, Managed Services, Start-ups, Sales Process
Education
State University of New York at Stony Brook 1989 — 1993
Bachelor of Arts, Psychology, Magna Cum Laude
T-mobile USA May 2004 - Present
Long Island Jewish Medical Center February 2000 - February 2004
Hilton Hotels Worldwide June 1994 - January 2000
Skills
Avaya, Troubleshooting, Customer Retention, Technical Support, VPN, Customer Service, Account Management, Computer Hardware
Education
Suffolk County Community College 2001 — 2003
Syclo Mobile Technologies, Inc, USA January 2008 - Present
IMI MOBILE 2008 - 2009
Deoji Mobile Solutions Company, LLC. December 2005 - December 2007
T-Mobile USA March 2003 - October 2005
Skills
Vsionary Mobile App..., Contract Negotiation, Business Development, M&A, Mobile Advertising, Mobile Communications
Education
Stanford GSB 2001 — 2002
Master of Business Administration (M.B.A.), Marketing
University of Central Florida 1999 — 2001
1999, 2001
T-Mobile USA 2007 - 2012
Gateway August 1999 - March 2003
Skills
Microsoft Word, Microsoft Excel, Outlook, Typing, Conflict Resolution, Customer Service
Education
Southwest Baptist University 1992 — 1995
Computer Science
The Urology Institute at Renaissance February 2014 - April 2014
Ticketmaster December 2010 - April 2012
McAllen Bone & Joint November 2009 - October 2010
T-Mobile USA January 2008 - October 2009
Convergys June 2006 - September 2007
Education
South Texas College 2013 — 2014
Bachelor of Applied Technology (BAT), Medical and Health Services Management
South Texas College 2008 — 2013
Associate of Arts (AA), Interdisciplinary Studies
T-Mobile USA June 2011 - June 2012
Northwest Trustee Services, Inc November 2008 - September 2010
Microsoft December 2007 - March 2008
Davis Wright Tremaine September 2007 - December 2007
Remedy Intelligent Staffing January 2006 - March 2007
U.S. Senator Maria Cantwell June 2003 - August 2003
Seattle Pacific University: Seminar September 1999 - December 1999
Education
Seattle Pacific University 1999 — 2003
B.A, Political Science