Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Charter Communications July 2014 - Present
Comcast July 1999 - July 2014
Comcast 1999 - 2004
Comcast 1999 - 2004
Comcast 1999 - 2004
New Center High Tech Marketing July 1998 - July 1999
Skills
Training, Digital Media, Motivational Speaking, Sales Presentations, Executive Producing, Project Management, Sales & Marketing..., Leadership, Team Building, Public Relations, Strategic Planning, Radio, Customer Service, Direct Sales, Sales, Salesforce Training, Account Management, Marketing, Video Editing, Executive Producer Video
Education
University of Phoenix 2015 — 2018
Bachelor's Degree, Marketing/Marketing Management, General
Specs Howard School of Media Arts 2011 — 2012
Certified in Digital Media, Digital Communication and Media/Multimedia
Charter Communications December 2014 - Present
Talisen Technologies, Inc. March 2014 - November 2014
NetEffects July 2013 - March 2014
Enterprise Holdings Inc. June 2012 - July 2013
Centene Corporation May 2011 - June 2012
Washington University in St. Louis January 2006 - June 2012
Schnucks Markets, Inc. October 2003 - January 2006
Skills
Java, XML, Eclipse, CSS, Databases, SQL, JavaScript, Access, HTML, jQuery, NetBeans, Visual Studio, Dreamweaver, Photoshop, Word, Excel, PowerPoint, XP, Windows 7, Unix, Notepad++, Subversion, Web Development, Tomcat, Spring, Visio, Hibernate, Systems Analysis, Node.js, WordPress, C#, C, PHP, JSP, Servlets, JUnit, Groovy, Struts, XQuery, Git, Maven, Jenkins, WebLogic, Web Services, SoapUI, MS Project, Agile & Waterfall..., User Experience, SEO, SDLC
Education
University of Missouri-Saint Louis 2009 — 2013
Bachelor's Degree, Information Systems
St. Louis Community College 2004 — 2009
General Studies
Charter Communications October 2012 - Present
Skills
Invoicing, Outlook, Accounts Payable, Accounts Receivable, Microsoft Excel, Budgets, General Ledger, PeopleSoft, Microsoft Word, Call Centers, Customer Service, Data Entry, Access, Payroll, Account Reconciliation, Accounting, PowerPoint, QuickBooks, Spreadsheets, Microsoft Office
Education
St. Louis Community College 2010 — 2014
Associate of Arts (A.A.), Elementary Education and Teaching
St. Louis Community College 2010 — 2013
Associate of Arts (AA), Elementary Education and Teaching
Anderson Trucking Service August 2013 - Present
St. Cloud Technical and Community College September 2012 - Present
Sears, Roebuck and Co. November 2011 - Present
Royal Tire, Inc. April 2010 - July 2011
Charter Communications April 2010 - October 2010
Shopko March 2004 - April 2007
Skills
Windows & Mac operating..., Computer Network..., Network Security, Cisco Technologies, Wireless Networking, Troubleshooting, Information Technology
Education
St Cloud Technical and Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator, B
St Cloud Technical and Community College 2011 — 2014
Associate of Arts (A.A.), Generals, B
Gospel Street Entertainment, LLC November 2012 - Present
Changing Your Mind Ministries 2011 - Present
American Credit Acceptance January 2015 - March 2015
American Credit Acceptance September 2014 - January 2015
Charter Communications May 2013 - September 2014
Southern Wesleyan University August 2012 - May 2013
ITT Technical Institute June 2012 - November 2012
SYNNEX May 2012 - August 2012
Samsung Electronics April 2012 - May 2012
Verizon Wireless August 2002 - February 2012
Skills
Leadership Development, Public Speaking, Coaching, Staff Development, Training, Instructional Design, Adult Education, Team Building, Strategic Planning, E-Learning, Customer Service, Teaching, Customer Satisfaction, Leadership, Management, Conflict Resolution, Microsoft Office, Nonprofits, Curriculum Design, Fundraising, Troubleshooting, Social Networking, Distance Learning, Organizational..., Research, Program Management, PowerPoint, Community Outreach, Career Counseling, Instructional Technology, Team Leadership, Business Development, CRM, Sales, Social Media, Employee Training, Call Centers, Entrepreneurship, Event Planning, Project Management, Editing, Analysis, Higher Education
Education
University of Phoenix 2007 — 2009
Master of Arts (MA), Adult Education and Training, 3.6
Southern Wesleyan University 2003 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix
Doctor of Management, Organizational Leadership, 3.5
Saint John's University September 2014 - Present
Charter Communications August 2011 - January 2012
Skills
Microsoft Office, Social Media, Photography, Fundraising, Customer Service, Microsoft Excel, Management, Public Speaking, Microsoft Word, PowerPoint, Project Management, Apple Numbers, Apple Pages, Keynote, Podcasting
Education
St. John's University 2012 — 2016
Communication and Media Studies
Charter Communications November 2014 - December 2014
Mark's Appliance July 2013 - August 2014
Klein's Brand Source 1998 - June 2013
Johnstone Supply March 1997 - February 1998
Skills
Sales, Time Management, Merchandising, Inventory Management, Inventory Control, Retail, Purchasing, Store Management
Education
Southwestern Illinois College 1986 — 2002
Business Management
Belleville Township High School East 1981 — 1985
Dipolma, General Studies
Time Warner Cable October 2011 - December 2013
Time Warner Cable September 2010 - October 2011
Time Warner Cable November 2007 - September 2010
Norman International Inc. April 2007 - October 2007
Charter Communications October 2002 - October 2006
Skills
Customer Service, Technical Support, Supervisory Skills, Employee Training, Team Leadership, Clerical Skills, Filing, Call Centers, Call Center Development, Call Center..., Team Mentoring, Sales, Telecommunications..., Telecommunications, Telecommunication..., Administrative..., General Office..., Data Analysis, Dispatching, Cable Television, Cable Modems, Cable Networks, Wireless Routers, Wireless Networking, Mobile Devices, Microsoft Office, Mac OS, Creative Writing, Telephone Reception, Troubleshooting, Management, Social Media, Invoicing, Hardware, Help Desk Support, Team Management, Customer Satisfaction, Customer Experience, Computer Hardware
Education
Southern New Hampshire University 2014 — 2018
Charter Communications June 2014 - Present
Ford Motor Company April 2015 - Present
Fleet Management June 1985 - Present
PLH Group, Inc. August 2013 - May 2014
Duquesne Light Company January 2012 - August 2013
Fleet Operations, Inc April 1991 - January 2010
Fleet Operations, Inc January 2005 - December 2009
Coca-Cola Enterprises June 1985 - April 1991
The Bi-State Develpment Agency dba Metro February 1977 - June 1985
Skills
Process Improvement, Fleet Management, Customer Satisfaction, Purchasing, Leadership, Management, Team Building, Contract Management, Budgets, Contract Negotiation, Procurement, Operations Management, Project Planning, Vehicles, Program Management, Transportation, Negotiation, DOT regulations, P&L Management, Analysis, Forecasting, Inventory Management, Public Speaking, Team Leadership, Facilities Management, Supply Chain Management, Customer Service, Strategic Planning, Change Management, Continuous Improvement, Project Management, Cross-functional Team..., Supply Chain, Profit, Asset Management, C-Suite Presentations, Policy, Capital Budgeting, Pricing, Practical Approach to..., Strategic Fleet..., Asset Life Cycle..., Fleet/Asset Management..., PM & PdM Management, Optimize Fleet..., Sustainable Fleet..., Employee/Labor Relations, Regulatory Compliance, Capital Planning, Policies & Procedures
Education
Western Governors University
Bachelor's degree, Business Administration, Management and Operations
Southwestern Illinois College
Business
Baystate Wing Hospital December 2014 - Present
OfficeTeam September 2014 - Present
Charter Communications October 2014 - November 2014
Fernwood Rest Home December 2013 - June 2014
Wireless Zone April 2013 - August 2013
Staples November 2012 - April 2013
Dollar General December 2011 - November 2012
Skills
Customer Service, Retail, Aquaculture, Housekeeping, Sales, Merchandising, Cashiering, Psychology, Retail Sales, Data Entry, Loss Prevention, Telephone Skills, Visual Merchandising, Social Networking, Leadership, Facebook, Employee Training
Education
University of Connecticut-Avery Point 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Marine Sciences, Junior
Southern New Hampshire University 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Psychology of Child and Adolescent Development, 3.3 GPA on a 4.0 scale
Serco July 2014 - Present
Short term contract employee for Insight Global November 2013 - March 2014
Convergys/Contracted to AT&T February 2012 - June 2013
Charter Communications 2002 - 2011
Angelica Image Apparel 1997 - 2002
Markwort Sporting Goods Company 1991 - 1997
Skills
Windows, Troubleshooting, Telecommunications, Customer Service, Inventory Management, System Monitoring, Network Monitoring Tools, Customer Satisfaction, Networking, Supervisory Skills, Program Management, Testing, Microsoft Certification, Internet, Software Surveillance, Systems Monitoring, Network Monitoring, Customer Need Assessment, Commuications, Apartment Building..., Commissioned Notary..., Inventory Logistics, Account Setup, Technical Liason, Warranty Specialist, Technical Support, Microsoft Exchange, Call Centers, Software Documentation, Software Installation, Customer Support, Management, Vendor Management, Wireless Networking, System Administration, CRM, eWFM, Windows 7, Liaison, Inventory, Wireless, Bank Accounting, Service Delivery, LAN-WAN, Cable Modems, Operating Systems, Avaya, Team Building
Education
St. Louis Community College
Associates Degree in Communications
PwC June 2015 - Present
Daugherty Business Solutions June 2014 - June 2015
SBS Creatix May 2013 - June 2014
Apex Systems February 2013 - May 2013
Essence Healthcare November 2012 - February 2013
TEKsystems May 2011 - November 2012
Reinsurance Group of America July 2010 - May 2011
Verizon Communications July 2004 - July 2010
Charter Communications February 2008 - August 2008
IL State Senate 1999 - 2000
Skills
SharePoint, Microsoft Office, Troubleshooting, Team Management, Organizational..., Project Management, Process Improvement, Access, Business Analysis, Program Management, Vendor Management, Visio, Integration, Quality Assurance, Business Process, PMO, Analysis, Management, Training, Leadership, Databases, Project Delivery, Information Technology, ITIL, Business Requirements, ETL, Team Building, Business Objects, IT Strategy, Telecommunications, Call Centers, Requirements Analysis, Team Leadership, Project Portfolio..., Software Project..., Requirements Gathering, User Acceptance Testing, SaaS, Data Analysis, Strategy, MS Project, Testing, Security, Cross-functional Team..., Software Documentation, SDLC
Education
University of Missouri-Saint Louis 2005 — 2007
MA, Communication
Southern Illinois University, Edwardsville 2001 — 2004
BS, Public Relations
Charter Communications March 2014 - Present
Charter Communications January 2013 - March 2014
Charter Communications September 2009 - January 2013
Charter Communications June 2008 - September 2009
Education
Springfield Technical Community College 2004 — 2007
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance, 3.65
Anderson Trucking Service August 2013 - Present
Saint Cloud Technical & Community College September 2012 - August 2014
Sears, Roebuck and Co. November 2011 - August 2013
Royal Tire, Inc. February 2010 - May 2011
Charter Communications May 2010 - October 2010
Skills
Windows 7, Networking, Forklift Operator, Routing, Warehousing, Computer Hardware, Troubleshooting, Computer Repair, Customer Satisfaction, Computer Maintenance, Software Installation, Windows XP, Technical Support, Wireless Networking, Hardware, Network Administration, Operating Systems
Education
St Cloud Technical and Community College 2012 — 2015
Associate's Degree, Network and System Administration/Administrator
Sauk Rapids Rice High School
Sauk Rapids Rice High School
Charter Communications May 2013 - Present
Cox Communications October 2012 - April 2013
Technetix January 2012 - October 2012
Cox Communications, Inc. August 1982 - January 2012
SCTE 2007 - 2010
Commline, Inc 1982 - 1985
Skills
HFC, Fiber Optics, Network Architecture, Fiber, VoIP, RF, Optical Fiber, Ethernet, Telecommunications, Cables, Metro Ethernet, Computer Network..., Broadband, WiFi, Cabling, DOCSIS, FTTx, Wireless Networking, IPTV, Network Engineering, Product Development, IP, SIP, VOD, Routers, Troubleshooting, Wireless, Routing, Management, Cable Television, DSL, Data Center, DWDM, Satellite, Project Management, SDH, Network Design, Telephony, MPLS, BGP, Cisco Technologies, Transmission, QoS, LAN-WAN, OSPF, Digital TV, SNMP, Optics, MPEG, WAN
Education
Southern Polytechnic State University 1979 — 1982
BS, Electrical Engineering Technology
Salem Media Group March 2014 - Present
Udar Service Group, Inc. 2011 - Present
Those Weekend Golf Guys November 2013 - July 2014
Time Warner Cable July 2013 - February 2014
Time Warner Cable February 2012 - June 2013
Insight Communications June 2008 - February 2012
Alternative Revolt Magazine 2011 - 2011
Charter Communications June 2007 - May 2008
Skills
Technical Support, TCP/IP, Routers, Ethernet, Telephony, Wireless Networking, WAN, VoIP, Troubleshooting, Creative Writing, Copywriting, Help Desk Support, Network Engineering, Customer Service, Networking
Education
Spalding University 2010 — 2014
Bachelor's Degree, Interdisciplinary Humanities
Humana November 2011 - Present
Charter Communications March 2010 - November 2011
MC2 Events Exhibits Environments April 2000 - August 2003
Skills
Budgets, Management, Project Planning, Project Management, Training, Team Building, Marketing, Customer Service, Process Scheduler, Management Consulting, Construction, Public Speaking, Trade Shows, Six Sigma
Education
Spalding University 2009 — 2011
Master of Science in Business Communication, Eucational and Corporate Training & Development, Lecturing, and Marketing
Spalding University 2007 — 2008
BA Psychology, Psychology
U.S. Bank April 2015 - Present
Best Buy March 2014 - April 2015
Green Tree Servicing March 2013 - March 2014
TCF Bank May 2012 - March 2013
Charter Communications 2009 - 2012
Skills
Account Management, Salesforce.com, Vendor Management, Customer Retention, Telecommunications, Customer Satisfaction, Customer Service, Sales, Project Management, Leadership, Networking, Archer Certified..., Direct Sales, Sales Operations, Managed Services, IT GRC, Team Leadership, Microsoft Office
Education
St. Cloud State University
Computer Science
Intermodal FCL July 2013 - Present
KMX Logistics, Inc. August 2012 - May 2013
Pelton & Crane-Contract April 2012 - June 2012
GESTAMP January 2011 - August 2011
Sonoco October 2008 - August 2010
Benore Logistics June 2007 - September 2008
Charter Communications October 2006 - June 2007
UTi/GE Energy January 2006 - September 2006
Rogers & Brown North American Logistics, Inc July 2004 - January 2006
Odyssey Logistics and Technology September 2003 - July 2004
Skills
Logistics, Logistics Management, Operations Management, Supply Chain, Warehousing, Materials Management, Process Improvement, Supply Chain Management, Shipping, Transportation, Warehouse Management, Purchasing, Freight, Inventory Management, Project Planning, Continuous Improvement, Team Building
Education
Spartanburg Community College 1992 — 1994
Associate Degree of Computer Operations, Computers
of Computer Operations Spartanburg Technical College
UniGroup, Inc April 2008 - Present
Charter Communications February 2005 - February 2007
AT&T August 2003 - June 2005
Skills
Team Building, Account Management, Sales, Negotiation, Sales Management, Telecommunications, Selling, Leadership, Direct Sales, Contract Negotiation
Education
St. Louis Community College 1996 — 2000
AA, General Transfer Studies
Charter Communications October 2011 - Present
Charter Communications October 2010 - October 2011
Charter Communications May 2008 - October 2010
Western Union March 2006 - March 2008
Western Union August 2005 - March 2008
Skills
Social Media, Telecommunications, Call Center, Focus Groups, Cross-functional Team..., Process Development, Training & Development, Troubleshooting, Customer Service, Moderator, Communication Written, Compliance, Billing Systems, Complaint Handling
Education
University of Missouri-Saint Louis 2010 — 2012
Bachelor of Science (BS), Accounting
St Charles Community College 2007 — 2010
Associate of Arts (A.A.), Accounting, 3.687
American Cancer Society January 2014 - Present
Citon Computer Corp October 2011 - November 2013
Duluth Sister Cities International October 2007 - August 2011
Charter Communications September 1999 - October 2007
Skills
Social Networking, Public Relations, Networking, Cloud Computing, Marketing, Social Media, Project Management, Team Leadership, Strategic Planning, Customer Service, Sales, SaaS, Management, Marketing Strategy, Account Management, Community Development, Salesforce.com, Strategic Communications, Public Speaking
Education
St. Cloud State University 1987 — 1991
Bachelor of Science (BS), English/Language Arts Teacher Education
Social Security Administration May 2007 - Present
Blockbuster April 2005 - February 2007
Federal November 2005 - January 2006
United Health Care Prescrition Solutions September 2005 - November 2005
Charter Communications February 2003 - June 2005
Skills
10 Key, Medical Records, Analysis, FISMA, Government Contracting, Sales, Program Management, Human Resources, Public Speaking, Employee Benefits, Training, Access, Accounting, Leadership Development, Leadership, Nonprofits
Education
Strayer University (VA) 2013 — 2015
Master of Science (MS), Human Resources Management and Services
Southern University and Agricultural and Mechanical College at Baton Rouge 1998 — 2002
Bachelor of Arts, Mass Communications-Broadcast Journalism
Springfield Technical Community College December 2014 - Present
Elizabeth Warren Campaign July 2012 - Present
Trianon Garden Apartments and Property Management March 2011 - Present
Athenais Designs May 2005 - Present
Charter Communications May 2013 - November 2013
John Tru Productions 2013 - 2013
Electrocution Festival January 2009 - July 2009
Electrocution Festival January 2009 - June 2009
HaVeN 2005 - 2009
Comcast February 2006 - June 2008
Skills
Derivative Calculus, Integral Calculus, Spherical Geometry, Customer Service, Sales, Social Networking, Promotions, C++ Language, Sewing, Apparel, Event Management, Management, Brand Development, Retail, Fashion Shows, Fashion Design, HTML, Microsoft Excel, Data Entry, Data Analysis, Photoshop, Research, Fashion, Luxury, Trigonometry, Physics, Public Relations, Marketing Strategy, Economics, Brand Awareness, Microsoft Word, PowerPoint, Microsoft Publisher, CSG, Chaos Theory, Multivariable Calculus, Mathematica, Mathematical Modeling, Marketing Research, Project Management, Event Producing, Beauty Industry, Matlab, Fashion Blogging, Fashion Illustration, Glamor, Couture, Speech and Debate, ACSR, Real Estate
Education
Springfield Technical Community College 2014 — 2016
Associate's Degree, Pre-Medicine/Pre-Medical Studies, 3.85 GPA
University of Massachusetts, Amherst 1999 — 2002
unfinished, Astronomy, BDIC in astrophysics
Wahconah Regional High School 1995 — 1999
H.S. Diploma, Music/Biology
Charter Communications August 2014 - Present
Dairy Land Laboratories August 2013 - August 2014
Prewire Specialist Inc April 2013 - August 2013
Wolters Kluwer Financial Services February 2013 - April 2013
Cargill April 2007 - February 2012
Minnesota Department of Agriculture April 2007 - November 2007
City Of St. Cloud May 2005 - November 2007
St. Cloud State University June 2006 - February 2007
Anoka County May 2001 - October 2006
St. Cloud State University July 2005 - May 2006
Skills
microsoft office 2010, Microsoft Office 2007, Customer Service, Safety Compliance, Computer Repair, Computer Gaming, Video Games, Network Administration
Education
St. Cloud Technical and Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, 3.73
St. Cloud State University 2001 — 2006
BS, Ecology
St. Cloud State University 2001 — 2006
AA, Outdoor Education
Boys And Girls Club September 2010 - Present
Charter Communications 2014 - 2015
CenturyLink 2013 - 2013
Cold Spring Granite May 2011 - August 2011
Boys & Girls Club September 2010 - December 2010
Subway May 2010 - August 2010
Water Gremlin May 2009 - August 2009
Reell May 2008 - August 2008
Skills
Customer Service, Microsoft Office, Hospitality
Education
St. Cloud State University 2007 — 2012
Community Health
St. Cloud State University 2007 — 2012
Bachelor of Science, Community Health
Ingersoll Rand March 2007 - Present
Creative Coaching January 2007 - June 2011
Washington Metropolitan AME Zion Church 2009 - 2010
Metro Bi-State Development Agency January 2005 - March 2007
Jazzercise 1996 - 2006
Charter Communications 2001 - 2003
Intrepid Learning Solutions 1999 - 2001
Global Payments, Inc/MasterCard (MAPP) 1995 - 1999
Skills
Leadership, Employee Relations, Leadership Development, Personnel Management, Organizational..., Instructional Design, Management, Training, Employee Engagement, Microsoft Office, Program Management, Editing, Software Documentation, Change Management, Recruiting, SharePoint, Employee Training, Performance Management, Human Resources, Coaching, E-Learning, Project Management, Analysis, Training Delivery, Process Improvement, Talent Management
Education
Southern Polytechnic State University 1996 — 1999
Master of Technology (MTech), Technical and Scientific Communication
Southern Polytechnic State University 1989 — 1991
M.S., Technical Communications
Slumberland Furniture November 2012 - April 2013
Charter Communications March 2007 - January 2011
J.W. Terrill January 2005 - March 2007
Temporary Employment Agencies July 2001 - January 2005
Amdocs 2001 - 2002
Skills
Detail Oriented, Excellent Written..., Team Building, Administrative Support, Outlook, Word, Microsoft Office, Quickbooks, Administration, Writing, Customer Service, Office Management, Problem Solving, Research, SharePoint, Excel, Calendaring, Administrative..., Travel Arrangements, Management, Confidentiality, Office Equipment
Education
St. Louis Community College
Business Administration
Mid-West Family Marketing July 2015 - Present
J. Lippman Designs October 2010 - Present
Mid-West Digital Marketing February 2012 - July 2015
RocketHosts, LLC April 2001 - March 2009
Charter Communications 2001 - 2005
Aurora Computer Service, Inc. 2000 - 2002
Skills
Photoshop, Dreamweaver, Illustrator, InDesign, Flash, After Effects, Adobe Acrobat, Microsoft Office, Keynote, Quickbooks, Windows, Mac OS, Adobe Creative Suite, jQuery, Graphic Design, Web Design, Web Development, WordPress, Social Media, Advertising, Social Media Marketing
Education
Madison Media Institute 2010 — 2011
Associates, Digital Media Design & Production/Digital Art & Design
St. Cloud State University 1998 — 1999
Outfront Media January 2013 - Present
Outfront Media January 2013 - Present
Charter Communications March 2012 - January 2013
Audio Visual Service Center April 2002 - November 2011
Skills
Advertising, Advertising Sales, Account Management, Outdoor Advertising, Training, Cold Calling, Marketing, Digital Marketing, Mobile Marketing, Direct Marketing, Leadership, Sales Management, Customer Service, Sales
Education
Southwestern Illinois College 2002 — 2004
Communication Alliance Partners January 2012 - Present
Charter Communications September 2010 - January 2012
Ditek Manufacturing 2001 - 2006
Digital Lightwave January 1996 - January 2001
Skills
Direct Sales, Social Networking, Sales Management, Sales, Cold Calling, Email Marketing, CRM, Negotiation, Sales Process, Account Management, Marketing Strategy, Salesforce.com, B2B, Entrepreneurship, New Business Development, Networking, Management, Cloud Computing, Selling, Solution Selling, Strategy
Education
St. Louis Community College 1982 — 1984
Associates Degree, Business Administration and Management, General
University of Missouri-Saint Louis
Bachelor of Arts (B.A.), Economics
Keller Williams January 2015 - Present
Century 21 Blackwell & Co. October 2013 - January 2015
Charter Communications September 2009 - October 2013
Alltel Wireless May 1996 - August 2007
Skills
Short Sales, First Time Home Buyers, Buyer Representation, Relocation, Foreclosures, Real Estate, Investment Properties, New Home Sales, Real Estate Transactions, Referrals, Residential Homes, Customer Service, Listings, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Sales, Single Family Homes
Education
Wyatts Real Estate 2002 — 2013
Certificate, Real Estate
Spartanburg Community College 2002 — 2002
Certificate, Real Estate Unit 1
Boiling Springs High School 1987 — 1990
Diploma 1990, High School
Charter Communications October 2010 - Present
AT&T January 2008 - March 2010
DHL May 1999 - April 2004
Skills
Direct Sales, Customer Service, Management, Microsoft Office, Account Management, Sales Operations, Sales, Sales Management
Education
Spalding University 2004 — 2008
Master's degree, Business/Corporate Communications
NEi Turner Media Group May 2013 - Present
Nei Turner Media Group January 2012 - Present
Nei Turner Media Group May 2009 - Present
Nei Turner Media Group May 2009 - Present
Nei Turner Media Group May 2009 - Present
Corporate Report Wisconsin Magazine December 2010 - January 2013
Charter Communications 2002 - May 2009
Wood Communications Group 2001 - 2001
Skills
Public Relations..., Sales Training & Public..., Advertising Sales, Media Consultation, Social Networking, Media Relations, Social Media Marketing, Media Buying, Cable Television, Television Producing, Marketing Research, New Business Development, Sales Management, Direct Sales, Sales Process, Writing, Proposal Writing, Marketing Strategy, Marketing Communications, Customer Service, Public Relations, B2B, Account Management, Social Media, Marketing, Advertising, Sales
Education
University of Wisconsin-Whitewater 1999 — 2002
Speech Communication, Public Relations & Advertising
St. Cloud State University 1998 — 1999
Comcast Cable October 2013 - Present
Comcast April 2012 - October 2013
Comcast Cable September 2010 - April 2012
Comcast February 2010 - September 2010
Comcast November 2008 - February 2010
Comcast October 2007 - November 2008
Time Warner Cable Dallas 2005 - 2007
Cox Communications 2002 - 2005
Charter Communications 1998 - 2002
TCI of Baltimore 1994 - 1996
Skills
Billing Systems, Broadband, Cable Television, Cabling, Call Center, Call Centers, Cisco Technologies, Computer Network..., Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, DOCSIS, Ethernet, Fiber Optics, HFC, IP, Integration, IPTV, Leadership, Managed Services, Management, Network Design, Networking, Operations Management, Optical Fiber, Process Improvement, Product Management, Project Management, Provisioning, RF, Strategic Partnerships, Strategic Planning, Switches, System Deployment, T1, TCP/IP, Team Building, Team Leadership, Technical Operations, Telecommunications, Telephony, Time Management, Troubleshooting, VOD, Vendor Management, VoIP, Wireless, Workforce Management
Education
Southern University at New Orleans 1990 — 1993
Charter Communications November 2013 - Present
Marshall Wireless 2011 - October 2014
Best Buy May 2010 - March 2011
Geek Squad July 2008 - May 2010
Skills
Troubleshooting, Hardware, Computer Repair, Mobile Devices, Android, Computer Maintenance, Consumer Electronics, Windows 7, Computer Hardware, Networking, Computer Graphics, Equipment Installation, Mobile Phone Apps, Home Theater, Customer Satisfaction, Mobile Applications, Automotive Electronics, Photoshop, HTML, Microsoft Office, Automotive Parts, Customer Service, Dreamweaver, Linux, Software Installation, Operating Systems, Technical Support, Cable Television, Wireless Networking, Entertainment Technology, Windows, Microsoft Excel, Windows XP
Education
Southwestern Illinois College 2012 — 2014
Web Page, Digital/Multimedia and Information Resources Design
Yavapai College 2003 — 2005
Graphic Design
CDK Global October 2013 - Present
ADP Dealer Services March 2008 - October 2013
ADP Dealer Services March 2007 - March 2008
ADP Dealer Services February 2005 - March 2007
Charter Communications March 2002 - February 2005
Skills
Cisco Call Manager, VoIP, Project Management, Management, Account Management, ITIL Certified, PMP, Telephony, Vendor Management, Switches, Routers, Telecommunications, WAN, Salesforce.com, Solution Selling, IT Management, Software Documentation, Customer Satisfaction, Windows Server, Product Marketing, Data Center, Cloud Computing, SaaS, Network Security, Training, Software Installation, Sales Process
Education
Southern Oregon University 1996 — 2000
Bachelor of Science, Computer Information Science
Southern Oregon University 1996 — 2000
Bachelor of Science, Computer Information Science, Computers/Business
Comcast March 2015 - Present
Charter Communications November 2012 - Present
Charter Communications March 2008 - November 2012
Medford School District December 2006 - February 2008
Dish Network December 2005 - December 2006
Boise Cascade August 2004 - November 2005
Skills
Technical Support, Computer Science, Computer Hardware, Computer Repair, Technical Training, Troubleshooting, A Certified, Cabling, Wireless Networking, Routers, VoIP, Software Installation, Operating Systems, Hardware, Telephony, Broadband, DOCSIS, Cable Television, IP, Wireless, Network Design, Ethernet, Fiber Optics, Optical Fiber, Networking, DHCP, LAN-WAN, Computer Network..., Internet Services, WiFi, Provisioning, IPTV, Switches
Education
Southern Oregon University 2006 — 2008
Business Administration and Management, General
South Medford High School 2000 — 2004
TD March 2014 - Present
Charter Communications July 2013 - March 2014
ScanSource May 2011 - June 2013
State Farm Insurance March 2008 - March 2011
Allstate October 2004 - March 2008
Skills
Sales Management, Account Management, Direct Sales, New Business Development, Solution Selling, Sales Presentations, Customer Service, Marketing, Marketing Strategy, Property & Casualty..., Strategic Planning, Team Building, Budgets, Management, Microsoft Office, Sales, Insurance, Salesforce.com
Education
Southern Wesleyan University 2007 — 2010
Bachelor of Science (BS), Business Administration, Management and Operations
Charter Communications August 2015 - Present
N8 IMAGE, LLC March 2014 - Present
Saint Louis Area May 1996 - Present
Charter Communications February 2014 - August 2015
InStyle Image 2012 - 2013
Lumiere Casino November 2007 - April 2012
Argosy Casino February 2004 - October 2007
Sprint Nextel January 2003 - February 2004
Harrahs Casino March 1997 - December 2002
President Casino May 1996 - March 1997
Skills
VIP, Gaming, Hotels, Entertainment, Casino Marketing, Gambling, Gaming Industry, Event Management, Customer Service, Promotions, Gaming Law, Tournaments, Guest Service, Hospitality, Customer Relations, Casino, Online Gambling, Resorts, Budgets, Loyalty Marketing, Online Gaming, Casino Gaming, Poker, Loyalty Programs, Team Building, Training, Hiring, Leadership, Event Planning, Sales, Microsoft Office, Management, Hospitality Management, Food
Education
St. Louis Community College 2013 — 2013
Accounting
McCluer Senior High 1984 — 1987
Rochester Public Schools ISD #535 July 2014 - Present
Rochester Public Schools #535 January 2013 - June 2014
Charter Communications March 2010 - December 2012
Charter Communications March 2008 - March 2010
Entercom January 2004 - September 2007
Leighton Broadcasting September 2001 - January 2004
St. Cloud River Bats May 2001 - August 2001
Skills
Public Relations, Social Media Marketing, Media Relations, Marketing Communications, Social Media, Advertising, Event Planning, Strategic Communications, Marketing Strategy, Press Releases, Marketing, Event Management, Corporate Communications, Project Management, Newsletters, Strategic Planning, Internal Communications, Copywriting, Email Marketing, Social Networking, Integrated Marketing, Digital Media, Publicity, Sponsorship, New Media, Crisis Communications, Facebook, Blogging, Speech Writing, Brand Development, Online Marketing, Media Planning, Direct Marketing, Digital Marketing, Content Strategy, Corporate Branding
Education
St. Cloud State University 1997 — 2001
BS, Mass Communications & Graphic Design
WaveMark a Cardinal Health Company June 2012 - Present
Compete, Inc. May 2011 - January 2012
Robert Half International June 2008 - September 2010
Kaz Incorporated January 2010 - August 2010
Microsoft June 2008 - December 2009
Charter Communications April 2005 - May 2008
Skills
Forecasting, Financial Analysis, Accounting, General Ledger, Revenue Recognition, Variance Analysis, Management, Account Reconciliation, Business Intelligence, Data Analysis, Microsoft Excel, PowerPoint, QuickBooks, Revenue Analysis, Accounts Receivable, Accounts Payable, Collections, Salesforce.com, Financial Accounting, Accruals, Journal Entries, SAP, Analysis, Process Improvement, Access, Crystal Reports, Arena Simulation..., Expandable, Oracle, Sales Order Processing, Purchase Orders, Pricing Analysis, Crystal Report Writer
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (MBA)
Becker College 2008 — 2013
BS in Business Administration, Business Administration and Management, General
iDashboards March 2015 - Present
DPro Marketing April 2014 - March 2015
Charter Communications 2012 - August 2013
Vehicle City Harley-Davidson October 2009 - August 2012
Sears Holdings Corporation October 2003 - October 2010
Skills
Sales, Direct Sales, Customer Retention, Customer Satisfaction, Cold Calling, Sales Operations, Sales Management, Social Media Marketing, Account Management, Sales Process, Social Media, Salesforce.com, Customer Service, Call Centers, Retail, B2B, Selling, Customer Experience, Inventory Management, Marketing, Online Advertising, Management, Team Building, Lead Generation, Sales Presentations, Product Marketing, Advertising, Online Marketing, Social Networking, Digital Marketing, Integrated Marketing, Email Marketing, Digital Media, Marketing Strategy, Marketing Communications, Leadership, Business Development, New Business Development, CRM
Education
Specs Howard School of Media Arts 2000 — 2001
Video Production, Post Production, 3.75
Specs Howard School of Media Arts 2000 — 2001
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Health Perspectives Group (HPG, LLC) June 2013 - Present
DCU Center November 2011 - November 2012
Charter Communications October 2011 - November 2011
Britt Festivals May 2011 - August 2011
Britt Festivals June 2009 - October 2010
Skills
Accounting, General Ledger, Invoicing, Microsoft Office, Research, Fundraising, QuickBooks, Ten Key, PeopleSoft, Solomon Accounting..., Payroll Processing, Payroll, Accounts Payable &..., HIPAA, Non-profit Volunteering, Bank Reconciliation, Auditing, Accounts Receivable
Education
Argosy University Seattle 2012 — 2014
Masters of Business Administration (MBA), International Business Administration, Finance, 4.0
Southern Oregon University 2004 — 2010
B.S. Business Administration, Accounting, Economics
Charter Communications September 2014 - Present
All Around Property Preservation February 2013 - Present
Apple American Group 2012 - 2013
Outback Steakhouse 2010 - 2012
Creekside Tavern 2007 - 2010
2006-2008Stellar Realty May 2006 - November 2008
2006-2007To Go Services February 2006 - October 2007
Houlihan's August 2002 - May 2006
Skills
Sales, Marketing, Temporary Placement, Advertising, Restaurant Management, Restaurants, Food & Beverage, Hospitality, Retail, Hospitality Management, POS, Customer Service, Inventory Control, Food Service, Recruiting, Team Building, Inventory Management, Customer Satisfaction, Event Management, Leadership, Management, Hiring, Food
Education
St. Cloud State University 1998 — 2010
Associate of Arts (A.A.), Economic Geography, BCIS
iHealth Technologies July 2015 - Present
Operation HOPE January 2015 - July 2015
Atlanta Neighborhood Fellowship Program December 2013 - January 2015
KeyBank October 2014 - October 2014
Spelman College August 2012 - April 2014
Spelman College August 2014 - 2014
Covenant House Inc. June 2013 - August 2013
Mount Zion Missionary Baptist Church May 2012 - August 2013
Charter Communications June 2012 - August 2012
Tishaura Jones Campaign May 2012 - June 2012
Skills
Windows 7, Microsoft Office, Outlook Express, Spanish-English, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Windows, SPSS, Critical Thinking, Community Outreach, Event Planning, Facebook, Higher Education, Social Media, Fundraising, Nonprofits, Spanish, Public Speaking
Education
Spelman College 2011 — 2015
Bachelor of Arts (B.A.), Sociology
Metropolis Construction, LLC February 2015 - Present
Midamerica Sports Center October 2009 - Present
Charter Communications May 2014 - February 2015
Skills
Accounting, Accounts Payable, Budgets, Invoicing, Microsoft Excel, Sales, Team Building, Project Management, Team Leadership, Leadership, Outlook
Education
Spalding University 2010 — 2014
Bachelor of Business Administration and Accounting, Accounting
North bullitt high School
Seeking next contract assignment Production Test EngineerMD&E CLARITYAugust 2014 - Present
Seeking Opportunitiess July 2013 - August 2014
MD&E CLARITY October 2012 - July 2013
MD&E Clarity October 2011 - June 2012
Charter Communications March 2007 - June 2010
Charter Communications February 2004 - February 2007
USPS 2003 - 2004
McLeodUSA June 1997 - May 2003
McLeod USA 1996 - 2003
Open Systems Group 1996 - 1997
Skills
Network Engineering, Web Analytics, MPLS Networking, Ethernet IP, Process Engineering, Team Leadership, Training, Telecommunications, Switches, Management, Strategy, Vendor Management, Leadership, Project Management, Networking, Cloud Computing, Call Centers, Technical Support, Recruiting, Computer Network..., Business Process, Visio, Business Analysis, Process Improvement, SharePoint, Team Building, Team Management, Software Documentation, VoIP, Troubleshooting, Cross-functional Team..., Integration, onboarding, Web Content, Program Management, CRM, Human Resources, Requirements Analysis, Information Technology, Business Intelligence, Testing, System Deployment, Quality Assurance, Ethernet, PMP, Wireless, Telephony, Consulting
Education
St. Louis Community College 1975 — 1977
AA, Electronics Technology
Southwest High School 1971 — 1975
general
Keller Williams Realty Louisville July 2013 - Present
KELLER WILLIAMS REALTY LOUISVILLE EAST 2010 - 2013
AT&T June 2009 - June 2010
Charter Communications March 2008 - March 2009
Skills
Marketing Communications, Corporate Communications, Sales Management, Team Building, Cross-functional Team..., Event Planning, Public Relations, Marketing Strategy, Email Marketing, Market Research, Social Networking, Project Planning, Sales Management..., Organizational..., Account Management, Setting Appointments, Lead Generation, Oral & Written..., Media Relations, Photography, Social Media Marketing, Strategic Public..., Organizational..., Sales Prospecting, Special Events..., Real Estate, Blogging, SEO, Selling, Cold Calling, Leadership, Relocation, Referrals, REO, Sales, Marketing, Investment Properties, Sellers
Education
Spalding University 2010 — 2013
Bachelor's degree, Business/Corporate Communications, Cum Laude
Charter Communications July 2015 - Present
Charter Communications August 2014 - July 2015
Charter Communications March 2014 - August 2014
Charter Communications March 2013 - March 2014
Best Buy May 2011 - March 2013
The Villages Of St Peters November 2008 - May 2011
The Villages Of St. Peters November 2008 - May 2011
EarthSmart Pest Control May 2008 - November 2008
EarthSmart Pest Control May 2008 - October 2008
Chirco's Italian Grill November 2007 - January 2008
Skills
Customer Service..., Cisco Networking, Application Support, Microsoft Excel
Education
Christian Brothers College High School2004 - 2005 Francis Howell North High School2005 - 2008
St Charles Community College
Associate's degree, Management Information Systems, General, 3.1
Charter Communications
Skills
Customer Service, Leadership, Microsoft Office
Education
Southern Wesleyan University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Verizon Wireless May 2015 - Present
Charter Communications April 2013 - March 2015
Sprint Nextel April 2011 - March 2013
Boys and Girls Clubs of America March 2010 - April 2011
Skills
Crew Scheduling, Management, Goal Setting, Goal Oriented, Exceed Sales Goals, Deadline Driven, Hardwork, Long Hours, Time Management, Leadership Development, Persistence, Determination to Succeed, Highly Dedicated, Dedicated Professional, Customer Retention, Customer Satisfaction, Training, Sales Operations, Call Centers, Telephony, Mobile Technology, Building Relationships, Wireless, Salesforce.com, Retail Sales, Team-oriented, Quotas, Direct Sales, Leadership, Avaya, Mentoring, Child Development, Academic Tutoring, Experience Working with...
Education
Southern New Hampshire University 2014 — 2015
Bachelor of Arts (B.A.), Psychology
Spartanburg Community College 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
Spartanburg Methodist College
Associate of Arts (AA), Business Administration and Management, General
Washington University in St. Louis August 2011 - Present
Washington University in St. Louis April 2010 - Present
Washington University in St. Louis September 2001 - Present
QinetiQ North America July 2007 - July 2008
Charter Communications November 2000 - November 2001
Knology November 1999 - November 2000
Skills
Information Security, Software Documentation, Disaster Recovery, Process Improvement, Microsoft Office, Network Security, Technical Support, Active Directory, Operating Systems, Networking, Microsoft Exchange, Troubleshooting, Computer Hardware, Wireless Networking, Switches
Education
Southwestern Illinois College 2012 — 2015
Aviation/Airway Management and Operations, Currently 4.0
Washington University in St. Louis 2004 — 2010
None Declared, For personal interest and improvement, 3.67 GPA after 60 credit hours
Spectrum Business February 2012 - Present
Charter Communications October 2012 - February 2015
Premier CC, Inc June 2010 - March 2012
Advanced Communications Inc. February 2009 - May 2010
Newbold Toyota June 2007 - July 2009
Auffenberg Dealer Group April 2000 - March 2006
Skills
Customer Service, Management, Sales, Telecommunications, Leadership, Strategic Planning, Project Management, Business Strategy, Microsoft Word, New Business Development, Business Development, Marketing, Sales Management, Team Leadership, Microsoft Excel, Account Management, Microsoft Office, Project Planning, Program Management, Negotiation, Training, PowerPoint, Marketing Strategy, Team Building, Strategy, Team Management, Social Media, Public Speaking, Product Management, Process Improvement, Integration, Change Management, CRM, Networking, Customer Satisfaction, Wireless, Troubleshooting, Research, Analysis, Budgets, Business Analysis, Product Development, Teamwork, Windows, Coaching, Contract Negotiation, SQL, Cross-functional Team..., Vendor Management, Mobile Devices
Education
Southwestern Illinois College
Yes, General Studies
Swank Motion Pictures, Inc. August 2014 - Present
Charter Communications 2012 - January 2014
Charter Communications 2007 - 2012
Charter Communications 2005 - 2007
Charter Communications 2004 - 2005
Charter Communications 2002 - 2004
Charter Communications 2000 - 2002
Charter Communications 1999 - 2000
Skills
Telecommunications, Customer Retention, Direct Marketing, Strategic Partnerships, Product Marketing, Broadband, Account Management, Customer Experience, Management, Call Centers, CRM, Product Management, Agency Relationship..., Brand Development, Brand Management, Corporate Branding, Video Production, Internal Communications, Cross Functional..., Integrated Marketing, Project Management, Marketing Management, Leadership, Marketing, Advertising, Direct Mail, Corporate Communications, Strategic Communications, Cross-functional Team..., Creative Strategy, Sales, Product Development, Product Launch, Strategy, Marketing Communications, Marketing Strategy, Strategic Planning, Program Management, Digital Marketing
Education
Webster University 2000 — 2004
BS, Communication Arts
St. Louis Community College 1998 — 2000
Charter Communications August 2013 - Present
It's Just Lunch January 2013 - August 2013
It's Just Lunch March 2012 - January 2013
Maxim Healthcare Services June 2011 - December 2011
Abercrombie & Fitch October 2009 - June 2011
Labor Ready May 2007 - February 2008
Skills
-Managed and directed..., -Trained and developed..., -Recruited staff to..., -Recognized..., -Effectively work well..., -Trained in Microsoft..., Microsoft Excel, Sales, Recruiting, Customer Service, Marketing, Time Management, Account Management, Cold Calling, Human Resources, Management, Sales Management, Social Media Marketing, Team Building, Training, Leadership
Education
Columbia College 2007 — 2008
Bachelor of Business Administration (B.B.A.), Marketing, 3.3
Southwestern Illinois College 2004 — 2007
Associate of Arts (A.A.), Business Administration and Management, General, 3.4
McKesson January 2015 - Present
McKesson June 2012 - December 2014
McKesson July 2010 - June 2012
McKesson July 2007 - July 2010
Lexmark International 2004 - 2007
Charter Communications 2001 - 2003
Deloitte & Touche 2000 - 2001
Arthur Andersen 1998 - 2000
Education
Washington University in St. Louis - Olin Business School 2001 — 2004
MBA, Finance & Strategy
Southern Methodist University 1994 — 1998
Bachelor's degree, Philosophy
Southern Methodist University - Cox School of Business 1994 — 1998
BBA, Finance
Charter Communications July 2014 - January 2015
Geek Squad October 2005 - July 2014
Skills
Administrative..., Computer Repair, Technical Support, Data Entry, Software Installation, Computer Hardware..., Customer Service, Customer Support, Time Management, Windows Vista, Computer Maintenance, Windows 7, Help Desk Support, Computer Hardware, Hardware Installation, Windows XP, Troubleshooting, Customer Experience, Telephone Skills, Laptops, Desktop Computers, Autism Spectrum..., Special Needs, Sensory Processing, Sensory Integration, Online Gaming
Education
St. Louis Community College 2011 — 2017
General Studies
University of Phoenix September 2012 - Present
Charter Communications 2013 - 2013
Aqua Systems 2009 - 2011
Wells Fargo 2000 - 2002
Skills
Management, Team Management, Teamwork, Customer Service, Telecommunications, Telephone Skills, Dependable Team Player, Ethical Decision Making, Ethical Leadership, Creative Problem Solving, Highly detail oriented, Persuasiveness, Work Well Independently, Employee Training, Organizational Behavior, Typing, Flexible Schedule, Schedule Control
Education
University of Phoenix St Louis 2012 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Southwestern Illinois College 1991 — 1992
Business, Management, Marketing, and Related Support Services
Save-A-Lot July 2015 - Present
Charter Communications August 2014 - March 2015
Charter Communications March 2013 - July 2014
Family Dollar June 2012 - March 2013
Walgreens September 2008 - June 2012
Humana May 2002 - March 2008
Skills
Management, Sales &..., Customer Service, Retail, Management, Analysis, Visual Merchandising, Auditing, Healthcare, Cash Management, Store Operations, Medical Terminology, Selling, Medicare, Merchandising, Inventory Management, Loss Prevention, Store Management, Sales, Account Management, Cold Calling, Sales Management, Microsoft Office, Marketing, Strategic Planning, Process Improvement, Leadership, Forecasting
Education
Spalding University 1989 — 1995
Bachelor of Science (BS), Communications
St. Xavier High School 1985 — 1989
St. Martha 1976 — 1985
Sherman & Howard 2008 - Present
Charter Communications May 1999 - May 2008
Skills
Strategic Partnerships, Telecommunications, Management, Leadership, Cross-functional Team..., Contract Negotiation, Litigation, Legal Research, Legal Writing, Program Management
Education
Washington University in St. Louis School of Law 1998 — 1999
LLM, Tax Law
Washburn University School of Law 1996 — 1998
JD
Southern Illinois University, Edwardsville 1992 — 1995
BA, Marketing Communications
Charter Communications December 2012 - Present
Charter Communications November 2007 - Present
Various institutions August 1983 - June 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
St. Cloud State University
Bachelor of Science (B.S.), Geology/Earth Science, General
University of Minnesota-Twin Cities
Master of Education (MEd), Science Education
Datix April 2015 - Present
PSS July 2012 - April 2015
TJs Video Cafe May 2010 - July 2012
Larissa Photography May 2003 - July 2012
Swip Systems Incorporated July 2006 - July 2009
NCI Information Systems, Inc. April 2004 - July 2006
Crafty Eye Photography Ltd May 2003 - November 2005
Charter Communications July 2000 - April 2004
Skills
ASP.NET, SQL, C#, JavaScript, Salesforce.com..., Microsoft Dynamics CRM..., Big Data, Java, CSS, Apex Programming, RESTful WebServices, ASP.NET MVC, T-SQL, SOAP WebServices, Web Development, Awesomeness, Videography, Customer Service, SEO, Online Marketing, Blogging, Web Design, Social Media, Video, Marketing, HTML, Social Networking, Training, Website Development, Small Business, Photoshop, Digital Photography, Photography, Public Speaking, Writing, Social Media Marketing, VB.NET, PHP, jQuery, Programming, Entity Framework, Magento, Git, Scribe Online, Epicor
Education
Southern Illinois University, Edwardsville 2000 — 2004
BS, Computer Science
Rochelle Township High School
ATT January 2015 - Present
Charter Communications April 2013 - Present
Direct TV February 2011 - April 2013
Best Buy January 2009 - February 2011
Skills
Account Management, Sales, Marketing Communications, Manage Client...
Education
Southern Illinois University, Edwardsville 2007 — 2013
Bachelor of Science (BS), Sociology
Charter Communications August 2014 - Present
Charter Communications February 2009 - July 2014
Daugherty Business Solutions April 2007 - February 2009
Opti-Port LLC May 2005 - April 2007
Adecco Technical April 2004 - May 2005
Skills
ASP.NET, C#, VB.NET, AJAX, JavaScript, jQuery, jQuery UI, jQuery Mobile, Backbone.js, HTML 5, CSS, Web Services, NUnit, Database Design, Microsoft SQL Server, Oracle, WCF, SOAP, T-SQL, WSDL, XSD, Subversion, Visual Studio, Eclipse, Salesforce.com, UML Tools, SoapUI, Google Analytics, Google Webmaster Tools, SEO
Education
Webster University 2009 — 2012
Master of Business Administration (M.B.A.)
Webster University 2000 — 2004
Bachelor of Science, Computer Science
St. Louis Community College 2000 — 2003
Associate of Applied Science, Information Systems
Francisk Skorina Gomel State University 1996 — 1999
Earned 90 credits toward a Bachelor of Science degree, Management
Charter Communications January 2014 - Present
Charter Communications October 2006 - January 2014
Cingular Wireless/Bellsouth Mobility August 1999 - October 2006
Skills
Telecommunications, Management, Military Experience, Headend, VoIP, Troubleshooting, Switches, Networking, Testing, Telephony, Security, Broadband, Ethernet, Fiber Optics, Network Engineering, Routing, Network Design, IP, Routers, Leadership, Wireless
Education
Spring Hill College
Bachelor’s Degree
PAML September 2014 - Present
BenchMark Project Consulting / Baby's Bear Necessities August 2004 - Present
Avista February 2013 - September 2014
FLSmidth September 2010 - February 2013
Advantage IQ February 2008 - June 2010
Avista Corporation July 2006 - February 2008
Advantage IQ February 2004 - June 2006
Charter Communications 2001 - 2003
Avista Communications June 2000 - March 2001
Comcast August 1993 - June 2000
Skills
Project Management, Project Documentation, Business Communications, Time Management, Document Management, Business Analysis, Competitive Analysis, Telecommunication..., Telecom Expense..., Microsoft Office, Microsoft Project, Listening Skills, Inventory Management, Account Management, Data Entry, Project Coordination, Team Coordination, Proposal Preparation, Business Requirements, Requirements Gathering, Process Development, Word, Excel, Visio, SharePoint, Outlook, Access, PowerPoint, Oracle E-Business Suite, Procurement, Billing, Telecommunications..., Documentation, Organized, Analytical Approach, Attention To Detail, Project Control, Documentations, Software Documentation, MS Project, Process Simulation, Team Building, Telecommunications, Microsoft Excel, Troubleshooting, Leadership, Management, Process Improvement, Integration, PMP
Education
ITT Technical Institute 2005 — 2007
Bachelors, Technical Project Management
Spokane Community College 1996 — 2001
AAS, General Business
Spokane Community College 1996 — 2001
AAS, Management
East Valley High School 1989 — 1991
Humana April 2014 - Present
Daymar College March 2012 - April 2014
Direct TV May 2011 - February 2012
pallet central ent 2009 - 2011
Charter Communications October 2007 - December 2009
Skills
Customer Service, Sales, Marketing, Account Management, Troubleshooting, Marketing Strategy, New Business Development, Social Media Marketing, Sales Operations, Retail, Sales Management, Claims Resolution, Data Analysis, Business Process...
Education
Spalding University 1995 — 2001
Bachelor of Science (B.S.), Liberal Arts -Business & Communications
Total Plastics, Inc. March 2007 - Present
Charter Communications July 1996 - November 2006
Cablevision of Michigan, Inc July 1996 - July 2000
Previous Experience 1988 - 1996
Skills
Human Resources, Employee Relations, Onboarding, HRIS, Employee Benefits, Training, Management, Benefits Administration, Labor Relations, Job Descriptions, Team Building, Leadership, Strategic Planning, Performance Management, Deferred Compensation, Applicant Tracking..., FMLA, Employee Training, Talent Management, Leadership Development, ADP Payroll, Workforce Planning, Change Management, Personnel Management, New Hire Orientations, Succession Planning, Process Improvement, Employee Engagement, Hiring, Coaching, Payroll, Recruiting, Talent Acquisition, College Recruiting
Education
Spring Arbor University
Bachelor of Arts (BA), Business Administration
Western Michigan University
Master of Arts, Human Resource Development
Charter Communications August 2014 - Present
Charter Communications September 2002 - August 2014
Charter Communications December 2001 - September 2002
Core Express August 2000 - September 2001
XO Communications November 1999 - August 2000
Williams Communications December 1996 - November 1999
United States Air Force January 1985 - January 1987
United States Air Force January 1978 - January 1985
Skills
Broadband, Telecommunications, VoIP, Computer Network..., IP, Troubleshooting, Network Engineering, Ethernet, Wireless, Optical Fiber, Metro Ethernet, Vendor Management, Cabling, Integration, Cisco Technologies, Routing, Networking, Servers, VPN, Visio
Education
St Charles Community College
St. Louis Community College
Villanova University
Bunge North America 2006 - Present
Connectria 2002 - 2006
Connectria 2001 - 2002
Charter Communications 1999 - 2000
Avco Financial Services 1997 - 1999
Accountemps (Robert Half International) 1995 - 1996
Skills
Disaster Recovery, Cisco Technologies, Servers, TCP/IP, Windows, System Administration, Network Administration, Data Center, Linux, Microsoft Exchange, Customer Oriented, Visio, Hardware
Education
University of Missouri-Saint Louis 1992 — 1995
B.S.B.A., Accounting/Management Information Systems
St. Louis Community College 1990 — 1991
Electrical Engineering/Accounting
University of Missouri-Rolla 1988 — 1989
Electrical Engineering
Charter Communications 2011 - Present
Skills
Employee Relations, FMLA, Onboarding, Benefits Administration, HR Policies, Human Resources, HRIS, Talent Management, ADP Payroll, New Hire Orientations, Personnel Management, Hiring, Training, Deferred Compensation, Succession Planning, Employee Benefits, Performance Management, Workforce Planning, Applicant Tracking..., Employment Law, Labor Relations, Employee Training, Taleo, Employee Recognition, Interviews, Recruiting, Call Centers, PeopleSoft, Employee Engagement, Talent Acquisition, Team Building, Leadership, Telecommunications
Education
St. Cloud State University - Herberger Business School 1994 — 1997
Charter Communications April 2014 - Present
Charter Communications February 2012 - Present
Charter Communications 2009 - Present
Charter Communications 2009 - Present
Scottrade November 2007 - November 2009
Scottrade 2007 - 2008
Rawlings 2003 - 2007
A.G. Edwards & Sons, Inc. 2000 - 2003
A.G. Edwards Technology Group Inc 2000 - 2003
Saint Louis Community College @ FP 1997 - 2000
Skills
Network Design, Network Engineering, Routers, Switches, Networking, Routing, Cisco Technologies, VoIP, OSPF, QoS, Data Center, Cisco Nexus, BGP, Troubleshooting, VPN, TCP/IP, WAN, Firewalls, MPLS, EIGRP, Juniper, Network Security, Protocol Analysis, Ethernet, Routing Protocols, Network Architecture, Cisco IOS, Switching, DNS, Wireshark, Linux, IP, IPv6, Network Analysis using..., Virtual Port Channels, Cisco Nexus Data-Center..., AC/DC power systems, Overlay Transport..., Cisco Routers, Arduino, LAN-WAN, wire, PWM Power Control, Home Automation
Education
Cleveland Institute of Electronics/World College 2010 — 2014
Associate's degree, Electronics Engineering
Cleveleand Institute Of Electronics 1986 — 1988
Associates Degree in Digital Microprocessor Systems
St. Louis Community College 1983 — 1987
Eureka Senior High 1979 — 1983
High School Diploma
Cognizant Technology Solutions February 2014 - Present
IMS Health November 2013 - January 2014
Lockheed Martin October 2012 - October 2013
Charter Communications July 2012 - September 2012
Pfizer August 2011 - May 2012
Infosmart systems January 2011 - July 2011
Cognizant Technology Solutions May 2009 - December 2009
Butler International June 2005 - April 2009
Skills
Microstrategy, ETL, Oracle, Informatica, Data Warehousing, Data Modeling, PL/SQL, SDLC, Business Intelligence, SQL, Business Objects, Databases, OLAP
Education
Sri Venkateswara University 2001 — 2005
Bachelor of Technology (BTech), Computer Science
NW Test Solutions, Inc. July 2013 - Present
NCR Corporation October 2011 - March 2012
US Census Bureau April 2010 - August 2010
Vestas December 2009 - February 2010
Charter Communications September 2009 - December 2009
Entest February 2008 - July 2008
Tinitron September 2004 - February 2008
ACS, a Xerox Company April 2004 - September 2004
Tektronix July 1999 - June 2003
Tektronix May 1996 - June 1999
Skills
Customer Service, Sales Support, Troubleshooting, Technical Writing, Inside Sales, Direct Sales, Trade Shows, Product Development, PowerPoint, Excel, Engineering, Word, Testing, Measurement Systems, Documentation, Electro-mechanical, Account Management, Outlook, Microsoft Office, Customer Relations, Problem Solving, Teamwork, Electronics, Manuals, Software Documentation, Microsoft Excel, Microsoft Word, RF, Program Management, Analog, Manufacturing, Test Equipment, Networking, Technical Support, Management, Product Marketing, Telecommunications, Automation, Wireless, Product Management, Integration, Computer Hardware, Project Management, Optical Fiber, Embedded Systems, Quality Assurance, Power Supplies, Electricians, Semiconductors, Cross-functional Team...
Education
Spokane Community College 1974 — 1977
AAS, Electronics Engineering Technology
central valley high school
Suddenlink Communications January 2013 - Present
Charter Communications 2011 - 2013
Monsanto January 2010 - September 2010
Suddenlink Communications May 2006 - December 2009
Covidien January 2005 - April 2006
Charter Communications 2000 - 2005
Ernst & Young 1993 - 2000
Alltel Information Services June 1985 - August 1993
Education
Southern Illinois University, Edwardsville 1987 — 1990
Master of Business Administration (MBA)
Vanderbilt University 1981 — 1985
BS, Math/Psychology
Charter Communications Producer/DirectorCharter Media1997 - Present
KTVL-TV 1984 - 1997
Education
Southern Oregon University 1981 — 1984
Charter Communications December 2013 - Present
Comcast March 2001 - December 2013
Skills
Instructor-led Training, Instructional Design, Technical Training, Training, Telecommunications, E-Learning, Training Delivery, ADDIE, Software Documentation
Education
University of Massachusetts Lowell 1996 — 2001
Southern New Hampshire University
Charter Communications November 2014 - Present
Ameren March 2014 - May 2014
MasterCard December 2012 - March 2014
Savvis March 2012 - June 2012
Wells Fargo Advisors January 2011 - February 2012
Intellispend March 2010 - August 2010
Monsanto March 2007 - October 2009
AG Edwards December 2006 - March 2007
Anheuser-Busch April 2005 - December 2006
Bi-state Development - Metro December 2003 - April 2005
Skills
Agile Methodologies, Quality Assurance, Business Analysis, Testing, Software Quality..., Process Improvement, Data Warehousing, User Acceptance Testing, Requirements Analysis, Quality Center, ERP, Waterfall, SDLC, Requirements Gathering, Manual Testing, HP Quality Center
Education
Southwestern Illinois College
AA
Webster University
Newgistics November 2013 - Present
Charter Communications October 2007 - November 2013
Carolina Logistic Services December 2006 - January 2008
Charter Communications March 2006 - December 2006
Kaiser Permanente October 2003 - March 2006
Skills
VBA, Analysis, Microsoft Excel, Process Creation, PL/SQL, MSSQL, MS ACCESS, VBE, Software Development, Process Improvement, Ad Hoc Reporting, Daily Reports, Financial Reporting, Reports, Access, Microsoft SQL Server, Telecommunications, Billing Systems, Broadband, Call Centers, VoIP, SharePoint, Business Analysis, Crystal Reports, SQL, Vendor Management, Integration, Troubleshooting, Telephony, Management
Education
St. Edward's University 2000 — 2003
BA, Computer Systems Management
Consultant February 2011 - Present
Signature Consultants September 2009 - December 2010
Aclara, Inc October 2007 - July 2009
Charter Communications 2001 - 2004
Ralston Purina 1999 - 2001
Midwest Employers Casualty Company 1990 - 1993
Skills
SDLC, SharePoint, Vendor Management, Management, Project Management, Business Analysis, Integration, Visio, Training, Consulting, Program Management, Process Improvement, PMP, MS Project, PMO, Oracle E-Business Suite
Education
Southern Illinois University, Edwardsville 1983 — 1987
BS, Management
BHFO July 2012 - Present
GoDaddy August 2010 - February 2012
Apac May 2010 - August 2010
Charter Communications March 2009 - April 2010
Clearwire February 2009 - March 2009
ACS September 2008 - February 2009
Activate Wireless and Wireless Depot March 2007 - June 2008
Gearhart by the Sea April 2006 - March 2007
Leatherworks Inc. February 2003 - March 2006
Seaside Gull Gas Station January 2003 - March 2003
Skills
Telecommunications, Account Management, Solution Selling, Wireless, Call Centers, Cloud Computing, Management, Product Management, Customer Satisfaction, Sales, Customer Service, Salesforce.com, Program Management, Process Improvement, Mobile Devices, Enterprise Software, Sales Operations, Training, Troubleshooting
Education
Southern Oregon University 1997 — 1999
B.A, Music
Seaside High School 1991 — 1996
Diploma, None
Charter Communications December 2011 - Present
Lockheed Martin March 2013 - April 2014
Cricket Communications May 2012 - October 2012
ADT Security Services June 2009 - December 2009
Adelphia Communications Corporation September 2004 - December 2008
Cendant Corporation April 2003 - September 2004
AT&T Broadband January 2000 - December 2002
MediaOne Group, Inc. May 1999 - January 2000
MediaOne Financial Services, Inc December 1992 - May 1999
Capital Associates International, Inc October 1989 - December 1992
Skills
Problem Solving, Thinking Outside The Box, Customer Service, Budgeting, Financial Reporting, Forecasting, Financial Analysis, Process Improvement, Mergers, Accounting, Telecommunications, Competitive Analysis, Financial Modeling, Bankruptcy, Data Analysis, Data Management, Spreadsheet Design, Contract Review, Procurement, Network Programming, Budgets, Mergers & Acquisitions, Analysis, Contract Management, Auditing, Management, Due Diligence, Strategic Financial..., Variance Analysis, Leadership, Accounts Receivable, Internal Audit, Finance, Financial Planning
Education
Southwest Minnesota State University
Bachelor of Science, Accounting
Terminix October 2014 - Present
Charter Communications January 2013 - Present
Charter Communications November 2006 - January 2013
Charter Communications January 2004 - November 2006
Charter Communications February 1999 - January 2004
Skills
VoIP, IP, Telecommunications, Broadband, Wireless, Management, Leadership, Project Management, Telephony, Call Centers, Optical Fiber, Ethernet, T1, Customer Experience, Troubleshooting, Cabling, Customer Retention, Customer Satisfaction, Forecasting, Sales, Fiber Optics, Workforce Management
Education
Southwestern Illinois College 1993 — 1995
Industrial Electronics Technology/Technician
Collinsville High School
Capital One 360 July 2012 - Present
BizFilings March 2010 - October 2011
America's Best Flowers Garden Center April 2009 - October 2009
Bremer Bank June 2005 - December 2008
Liberty Savings Bank September 2003 - May 2005
Park Industries July 2002 - September 2003
Charter Communications May 2000 - July 2002
Banker's Systems, Inc May 1999 - April 2000
Skills
Advertising
Education
St. Cloud State University 1997 — 2000
Bachelor of Science, Marketing
St. Cloud State University
Bachelor of Science, Bus/Mktg
Microsoft June 2007 - Present
Apex Systems January 2007 - June 2007
Charter Communications January 2006 - January 2007
KnowledgeLake 2000 - 2006
FYI Doctex 2000 - 2001
US Army March 1989 - September 1997
Skills
SharePoint, Microsoft Office..., Powershell, Microsoft Technologies, IIS, SharePoint Designer, Office 365, Microsoft SQL Server, T-SQL, .NET, ASP.NET, WCF, Hyper-V, C#, Visual Studio, LINQ, STSADM, Web Parts, Windows Sharepoint..., CAML, Custom Web Parts, SP2010, WSP, SharePoint Services 3.0, SSP, Enterprise Software, Enterprise Architecture, BizTalk, Microsoft CRM
Education
SharePoint 2010 MCM R8 2011 — 2011
Southern New Hampshire University
Information Technology
Charter Communications September 1991 - Present
Skills
Broadband, Customer Experience, Wireless, Telecommunications, Optical Fiber, Call Center, IP, VoIP, Telephony, MPLS, Cable Television, DOCSIS, Customer Satisfaction, Customer Retention, Fiber Optics, Managed Services, Ethernet, Call Centers, T1, WAN
Education
Southern Wesleyan University 2003 — 2007
BS, Business Administration
Wolters Kluwer Financial Services July 2014 - Present
Wolters Kluwer Financial Services October 2012 - July 2014
Wolters Kluwer Financial Services January 2011 - October 2012
Liberty Savings January 2010 - December 2010
Charter Communications August 2009 - December 2009
Preferred Credit Inc December 2008 - August 2009
ING DIRECT April 2007 - September 2008
ING DIRECT August 2005 - April 2007
Skills
Product Management, Banking, Financial Services, Customer Service, Business Analysis, Marketing, Microsoft Works, Call Center, Banking Solutions, B2B, Depository Services, SAP CRM, Pragmatic Marketing..., Lean Six Sigma, Green Belt, Project Management
Education
St. Cloud State University 2005 — 2010
BS, Marketing
US Bank May 2015 - Present
National Systems Consulting / Bank of America September 2013 - December 2013
Convergys May 2011 - September 2013
Charter Communications September 2010 - April 2011
GC Services August 2009 - September 2010
Skills
Technical Support, Telecommunications
Education
St. Louis Community College 2006 — 2008
Associate's degree, General Studies, 3.2
HubSpot June 2014 - Present
FleetMatics November 2011 - June 2014
FleetMatics July 2008 - October 2011
FleetMatics July 2007 - February 2008
Forever 21 September 2005 - May 2007
Charter Communications July 2004 - August 2005
Skills
Salesforce.com, Fleet Management, Account Management, Customer Service, Sales, Outlook, Sales Operations, Microsoft Office, Microsoft Excel, Strategic Planning, Business Development, Cold Calling, Project Planning, Direct Sales, Coaching, Logistics
Education
Southern New Hampshire University 2004 — 2007
Bachelor's degree, Sport Management
Worcester State College 2003 — 2004
Charter Communications May 2004 - November 2008
K&R Wood Products January 2003 - May 2004
Pepperidge Farm, Inc January 1995 - January 2003
Casa Gallardo Mexican Restaurant January 1988 - January 1995
Education
Southern Illinois University, Edwardsville 1984 — 1992
Bachelor of Science
Christian Brothers Automotive April 2015 - Present
Bombshell bar and grill February 2014 - Present
Monro Muffler Brake March 2012 - July 2013
driveway automotive details April 2011 - July 2012
AT&T Advertising Solutions October 2011 - March 2012
Charter Communications January 2007 - April 2011
Genesco June 2004 - July 2006
QuikTrip April 2003 - December 2004
Skills
Sales, Customer Satisfaction, Customer Retention, Team Leadership, Cold Calling, Coaching, Employee Training, Teamwork, Customer Service, Customer Experience, Hiring, Retail, Recruiting, Sales Operations, Time Management, Advertising, CRM, Leadership
Education
St Charles Community College 2002 — 2014
1, Business Concentration
Fort Zumwalt North High School 1999 — 2002
High School Diploma, general education
AT&T/TEKMARK GLOBAL TEMP August 2007 - July 2009
Edward Jones April 2006 - July 2007
Charter Communications October 2005 - April 2006
MCI February 2005 - October 2005
Xspedius Communications March 2003 - September 2004
Mpower Communication January 2002 - February 2003
Intermedia Communications August 2000 - August 2001
MCIWorldcomTelecom September 1997 - August 2000
Southwestern Bell Wireless May 1997 - September 1997
Direct Cellular (Southwestern Bell) May 1996 - May 1997
Education
Southwestern Illinois College 1988 — 1990
Electronics
Southwest Illinois College
Renewal by Andersen September 2012 - Present
Charter Communications October 2002 - October 2012
Skills
Broadband, Product Marketing, Customer Retention, Telecommunications, Direct Sales
Education
St. Cloud State University 1998 — 2002
Bachelors, Marketing
Charter Communications February 2015 - Present
The Home Depot April 2012 - November 2014
The Home Depot April 2010 - July 2012
The Home Depot August 2006 - October 2010
UPS March 2006 - August 2006
UPS January 2005 - March 2006
UPS January 2000 - December 2004
UPS March 1998 - December 1999
Athletic Training Center February 1999 - May 1999
Skills
Human Resources, Leadership, Conflict Resolution, Management, Recruiting, Hiring, Performance Management, Personnel Management, Team Building, Customer Service, Profit, Retail, Succession Planning
Education
University of Phoenix 2004 — 2006
Masters, Business Administration
Southern Illinois University, Edwardsville 1998 — 1999
Bachelor of Education, Kinesiology
Anderson Trucking Service 2005 - 2010
ATS Inc 2005 - 2010
Yankee Candle 2004 - 2005
PaylessShoeSource 1989 - 2004
Payless Shoe Source 1989 - 2004
Charter Communications 1997 - 2003
Skills
Freight, Transportation
Education
St. Cloud State University 1988 — 1998
BA, Public Administration, Finance
Midcontinent Communications June 2014 - Present
Charter Business December 2008 - June 2014
Charter Communications December 2007 - December 2008
Lamar Advertising 2002 - 2007
Skills
Selling, Competitive Analysis, Sales, Cold Calling, Advertising, Telecommunications, B2B, Marketing, New Business Development, Sales Presentations, Salesforce.com, Account Management, Direct Sales, Customer Retention, Market Planning, Marketing Strategy, Radio Advertising, Marketing Communications, Sales Process, Direct Marketing, Solution Selling, PRI, SIP Trunking, Revenue Forecasting, Consultative Selling..., Creative Direction, Territory Planning, Territory Growth, Territory Penetration, Strategic Prospecting, Digital Billboards, Marketing Mix, Bandwidth, Managing Complex Sales, Microsoft CRM, Referral Programs, Customer Service
Education
St. Cloud State University 1994 — 1998
Mass Communications, Advertising/PR minor in Graphics
St. Cloud State University 1993 — 1998
bachelors, marketing, graphics, sales
Charter Communications July 2013 - Present
Cablevision January 2011 - June 2013
Bresnan Communications February 2004 - January 2011
Bresnan Communications 2004 - 2011
Skills
BMC Remedy, Telecommunications, Network Design, Troubleshooting, VoIP, IP, Project Management, Supervising, Leadership, MCSA, Dell KACE, Dell Computers, Server Migration, Server 2000-2008, Broadband, Network Administration, Switches, Cisco Technologies, Cabling, Networking, Windows Server, Call Centers, Servers, Network Engineering, Active Directory, SIP, VPN, WAN, Routing, TCP/IP, VMware, Wireless, Technical Support
Education
Southern Oregon University
Charter Communications March 2015 - Present
Masco Contractor Services 2014 - 2014
PPG Industries 2011 - 2013
Harrison Paint Co. (Benjamin Moore Signature Store) March 2007 - July 2011
Sherwin Williams 2005 - 2006
Skills
Coatings, Paint, New Business Development, Key Account Development, Inventory Management, Sales, Training, Customer Service, Retail, Merchandising, Business Planning, Cold Calling, Direct Sales, Key Account Management, Account Management, Additives, Adhesives, B2B, Competitive Analysis, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Forecasting, Leadership, Management, Manufacturing, Market Development, Market Planning, Marketing Strategy, Negotiation, Polyurethane, Pricing, Product Development, Product Management, Product Marketing, Sales Management, Sales Presentations, Sales Process, Selling, Operations Management, Polymers, Resin, Team Building, Trade Shows, Profit, Sales Operations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2005
BS, Business Management
Le Financial Inc. 2010 - Present
Charter Communications October 2009 - December 2009
Travel Connection May 2008 - November 2008
Maritz Travel Company May 2006 - May 2008
Travel Connection 2008 - 2008
Maritz Travel Company 2006 - 2008
Carlson Leisure Group December 2005 - April 2006
Barnes Jewish Hospital April 2002 - May 2005
Barnes Jewish Hospital 2003 - 2005
Neurology Consultants May 1999 - May 2001
Education
Southwestern Illinois College 1997 — 1998
Certification, Associate Applied Science in Medical Assisting
Lenape High School 1983 — 1987
Diploma, College Prep
CALC, Institute of Technology
Microsoft Certified Systems Administrator
Southwestern Illinois College
Medical
Wolters Kluwer Financial Services September 2012 - Present
Creative Memories December 2009 - September 2012
Creative Memories 2006 - 2009
Charter Communications 1998 - 2003
Bresnan Communications 1998 - 2000
Skills
Financial Analysis, Business Analysis, Forecasting, Budgeting, Strategic Planning, Statistical Modeling, Budgets, Business Development, Management, Analytics, Cross-functional Team..., Business Strategy, Analysis, Product Development, Business Planning, Team Leadership, Marketing, Financial Modeling, Process Improvement, Strategy, Business Process..., Competitive Analysis
Education
St. Cloud State University 1989 — 1993
Bachelor of Science, Accounting
American Credit Acceptance December 2013 - Present
Perceptis December 2011 - September 2013
jcpenney September 2008 - July 2011
EchoStar Corporation October 2006 - May 2007
Charter Communications July 2005 - March 2006
MCI Corporation January 2003 - July 2005
Skills
Telecommunications, Call Centers, VoIP, Telephony, Troubleshooting, Integration, Managed Services, Technical Support, Data Center, Software Documentation, Customer Retention, Customer Service, Networking, Business Analysis, Customer Satisfaction, Help Desk Support, Management, Outsourcing, Operations Management, Training, Sales, Data Entry, Recruiting, Leadership, Business Process..., Computer Hardware, PeopleSoft, Team Leadership, Team Building, Sales Process, System Deployment, Account Management, Process Improvement, Outlook, Human Resources, Performance Management, Change Management, Start-ups, Employee Relations, Applicant Tracking..., Employee Benefits, Employee Engagement, Talent Acquisition, Workforce Planning, Hiring, Onboarding, Benefits Administration, Succession Planning, Talent Management, HRIS
Education
Spartanburg Community College 2010 — 2010
Certification Production Technician; Beginning Mechatronics, 3.5 GPA
Spartanburg High School 1976 — 1978
Diploma, Business/ College Prep, As and Bs
Urban League of Upstate
MS Office and Computer Skills, Word, Windows, Excel, Access, Powerpoint, Outlook
Liberty Tax Service January 2006 - Present
Charter Communications August 2000 - May 2002
Devilbiss Air Power/Porter Cable August 1997 - January 2000
Education
Southern Polytechnic State University 2011 — 2013
M.S.A, Accounting
University of West Georgia
B.B.A, Accounting
CenturyLink Business for Enterprise February 2015 - Present
Charter Communications October 2013 - December 2014
GC Services March 2011 - September 2012
Convergys July 2010 - January 2011
Skills
PowerPoint, Research, Social Media, Interviews, Event Planning, Fiction, Freelance Writing, Copy Editing, Microsoft Office, Feature Articles, Marketing, Creative Writing, Event Management, Journalism, Proofreading, Web Content, Non-fiction, HTML, Blogging, Public Speaking, Fiction Writing, Creative Writer, Short Stories, Poetry, Social Networking, Social Media Marketing, Novels, Microsoft Excel, Troubleshooting, Microsoft Word, Customer Service, Technical Support, Customer Satisfaction, Team Building, Team Leadership, Leadership, Training
Education
training for CCNA 2014 — 2016
University of Missouri-Saint Louis 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), International Business
Southwestern Illinois College 2007 — 2010
General Studies
Easy Connect July 2011 - May 2012
Charter Communications January 2010 - June 2010
Education
Spalding University 2003 — 2004
Charter Communications April 2014 - Present
Charter Communications January 2013 - March 2014
Express Scripts November 2002 - August 2012
BearingPoint October 1998 - November 2002
Edison Brothers, Inc August 1994 - October 1998
Skills
Project Management, Experienced Program..., Change Management, Resolving Issues, Risk Management, Project Communications, Stakeholder Management, SDLC, Project Planning, Project Portfolio..., Budget Monitoring, Process Improvement, Business Analysis, Cross-functional Team..., Analysis, PMP, Call Centers, Requirements Analysis, Vendor Management, IT Strategy, Management, Team Leadership, Visio, Leadership, COBOL, IT Management, Six Sigma, MS Project, Requirements Gathering, Software Documentation, Training, SharePoint, Resource Management, Program Management, Testing, Business Process...
Education
Southern Illinois University, Edwardsville 1996 — 1998
Master of Business Administration (M.B.A.)
University of Florida 1990 — 1994
Bachelor of Business Administration (B.B.A.), MIS
Tucker Communications March 2014 - Present
Charter Communications 2008 - 2013
Charter Communications March 2002 - December 2007
Skills
VoIP, Broadband, Telecommunications, IP, Wireless, Telephony, Ethernet, Fiber Optics, DOCSIS, Leadership, Optical Fiber, Software Installation, Training, Computer Network..., Customer Satisfaction
Education
NCTI (National Cable Television Institute) 1993 — 2013
Broadband Technology Certificate, Telecommunications Management
Southern Union State Community College 1992 — 1994
Business Administration and Management, General
AccessHealth Spartanburg January 2013 - March 2013
Charter Communications August 2001 - July 2007
Dot Packaging January 1999 - August 2001
TeleCable July 1984 - August 1998
Skills
Customer Service, Call Center, Sales, Office Management, Customer Satisfaction, Microsoft Office, Troubleshooting, Telecommunications, Customer Experience, Microsoft Excel, Microsoft Word, PowerPoint, Call Centers, Teamwork, Data Entry
Education
Virginia College 2010 — 2013
Healthcare Reimbursement
Spartanburg Community College 1998 — 1999
Certificate, Computer Operations
CTS Technology Solutions, Inc. February 2014 - Present
Charter Communications November 2013 - February 2014
Charter Communications April 2004 - November 2013
Charter Communications April 2002 - April 2004
Skills
Cisco Technologies, TCP/IP, Troubleshooting, Telecommunications, Wireless, VoIP, IP, WAN, Switches
Education
Southwestern Illinois College 1997 — 2001
General Studies, Information Technology
Charter Communications 1998 - Present
Education
Spokane Community College 1995 — 1997
Panera Bread July 2015 - Present
Charter Communications April 2015 - July 2015
Charter Communications April 2014 - April 2015
DISA August 2013 - April 2014
Secure Data Technologies, Inc, March 2013 - August 2013
DISA November 2012 - March 2013
TelePacific Communications October 2011 - November 2012
United States District Court June 2009 - October 2011
Skills
Cisco Technologies, BGP, WAN, Routing, Routers, QoS, Juniper, SIP, Security, HSRP, CCNA, SNMP, Networking, CCNP, Security+, Active DoD Secret..., EIGRP, OSPF, RIP, VRF, MPLS, Pseudowire, ServiceInstance, VRRP, SIP Header Manipulation, RTP, Cisco, Acme Packet, Adtran, Sidewinder, Cisco Call Manager, VitalSuite, Remedy Ticketing System
Education
Southern Illinois University, Edwardsville 2007 — 2008
Master of Public Administration (MPA), Public Administration and Policy Analysis
Southern Illinois University, Edwardsville 2003 — 2007
Bachelor of Science (BS), Criminal Justice Studies, Minor: Computer Science, Minor: Philosophy
Charter Communications September 2007 - Present
Skills
Project Management, Customer Service, Telecommunications, Management, Photoshop
Education
St Charles Community College 2006 — 2008
Associate’s Degree, CAD/CADD Drafting and/or Design Technology/Technician
Charter Communications May 2013 - Present
Skills
Sales
Education
University of South Carolina Upstate 2011 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Spartanburg Community College 2009 — 2011
Associate of Arts (AA), Communication and Media Studies