Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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6,159 Charter Communications employees in database. Find out everything there's to know about Charter Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Charter Communications Employees
Grande Communications May 2010 - Present
Atlantic Broadband September 2006 - May 2010
Charter Communications January 2005 - September 2006
Comcast Cable 1996 - 2005
Skills
Call Center, Telecommunications, Leadership, Customer Satisfaction, Process Improvement, Customer Service, Team Building, Vendor Management, Customer Experience
Education
Palm Beach State College
Allen Technologies August 2005 - Present
Sonlight Chapel May 2003 - May 2014
Charter Communications July 2004 - June 2005
Our Lady of Lourdes Elementary School January 2002 - June 2004
The Medwell Group March 2001 - April 2002
UCLA September 1998 - November 2001
Skills
Customer Service, ITIL, Project Management, Project Planning, Process Improvement, Cross-functional Team..., IT Management, Management, IT Service Management, Leadership, Team Building, Agile & Waterfall..., IT Operations, HIPAA, SaaS, Healthcare Information..., Healthcare, Troubleshooting, Scrum, Kanban, Gantt, Networking, Windows, Windows XP, Community Outreach, Computer Hardware, Public Speaking, Microsoft Office, Teaching, Linux, Cloud Computing, Telecommunications, Cisco IOS, Visio, JIRA, Microsoft Exchange, Network Engineering, Network Security, Linux System..., Server Administration, IPTV, Video over IP, Zendesk, VMware Infrastructure, Android, DOCSIS, Fiber Optic Technology, Integration, Cisco Technologies, Active Directory
Education
Pasadena City College 2001 — 2003
General Education, 4.0 GPA
UCLA Extensions 2000 — 2000
Introduction to UNIX
Eldorado College 1996 — 1997
Computer Science, 4.0 GPA
Arcadia High School 1992 — 1995
High School
Comcast July 2014 - Present
Atlantic Broadband December 2010 - April 2012
Atlantic Broadband September 2005 - December 2010
Charter Communications 1998 - 2004
Skills
Call Center, Telecommunications, Customer Satisfaction, Analytics, Vendor Management, Direct Marketing, Account Management, Leadership, Competitive Analysis, Sales, Sales Management, Strategic Planning, Team Building, Customer Experience, Budgets, Marketing Strategy, New Business Development, Customer Service, Process Improvement, Project Management
Education
Old Dominion University 1993 — 1995
MA, English Literature
University of North Carolina at Greensboro 1985 — 1989
BFA, Theatre
Panera Bread March 2015 - May 2015
MasterCard October 2014 - December 2014
Charter Communications April 2014 - September 2014
AbeTech September 2013 - February 2014
AT&T January 2010 - January 2013
Citi September 2008 - December 2009
World Wide Technology January 2005 - April 2008
Interchange Technologies January 2004 - January 2005
TEKsystems January 2003 - January 2004
Kinetic Solutions January 2001 - January 2002
Skills
Programming Languages:..., Software/Databases: MS..., Operating Systems:..., Networking: TCP/IP,..., EIGRP, MPLS, RSVP,..., Telecommunications, IP, VoIP, Wireless, Servers, VPN, Routers, DNS, Cisco Technologies, Active Directory
Education
Saint Charles Community College 2009 — 2010
Cisco Certified Network Professional, 4.0
Old Dominion University 1999 — 2000
Information Technology, 3.5
Conperio Technology Solutions March 2015 - June 2015
Phoenix Project Resale August 2013 - March 2015
Bridgeport July 2014 - January 2015
I volunteer for Phoenix Project Resale Seeking FT Employment elsewhere March 2013 - July 2014
S&S February 2014 - May 2014
Adecco Technology-Major Company Nationwide July 2013 - November 2013
TEKsystems and Apex Systems Contracting- Off Assignment January 2011 - March 2011
Charter Escalation September 2008 - August 2010
Charter Communications February 2007 - September 2008
Rehab Care Group April 2006 - February 2007
Skills
Telecommunications..., IT Operations, Project Management, Escalations Management, Web Design, Salesforce.com, SOA, GUI, Analytical Skills, Microsoft Office, Technical Support, Management, Art, Corporate Communications, Handmade Jewelry, Visual Design, Account Management, Marketing, Training, Customer Service, Customer Satisfaction, Team Building, Sales, Leadership, Process Improvement, Networking, Telecommunications, SharePoint, Analysis, IP, Software Documentation, System Administration, Visio, Vendor Management, Testing, Information Technology
Education
Park University 1974 — 1977
Bachelor of Education (B.Ed.), Education, 3
listed at the end of this resume
WHISKER SITTERS November 2012 - Present
Legal Shield, Inc. / Identity Theft Shield September 2004 - Present
Bill Marsh Auto Group November 2011 - June 2012
Charter Communications June 2009 - November 2011
Rockfleet Broadcasting June 2004 - March 2005
Traverse Motors/Cherry Capital Cadillac Subaru/O.B. Resources March 2004 - May 2004
WWTV/WWUP-TV 9 & 10 News Heritage Broadcasting March 2000 - February 2004
Preuett & Associates June 1995 - March 2000
CB Marketing February 1994 - June 1995
Skills
Sales, Marketing, Publicity, Customer Service, Marketing Strategy, Social Media Marketing, New Business Development, Strategic Planning, Social Media, Fundraising, Direct Sales, Leadership, Negotiation, Event Management, Recruiting, Sales Management, Team Building, Small Business, Social Networking, Management, Employee Benefits, Entrepreneurship, Public Relations, Event Planning, Advertising, Marketing Communications, Account Management, Online Marketing, Online Advertising, Customer Satisfaction, Team Leadership, Business Development, Business Planning, Email Marketing, Retail, Cold Calling, Lead Generation, Customer Retention, B2B, Business Strategy, Direct Marketing, Strategy, Selling, Facebook, Brand Development, Copywriting, Press Releases, Web Marketing, Networking, Insurance
Education
Northwestern Michigan College 1982 — 1990
Associate of Applied Science with Honors, Business Administration
Northwestern Michigan College 1982 — 1990
Certificate of Achievement, Business Data Processing
Suttons Bay Public Schools
High School Diploma, Business
BB&T June 2012 - August 2014
Adecco Group April 2012 - June 2012
CSA 2010 - 2012
Charter Communications 2009 - 2010
Resurgent Capital Services 2004 - 2008
CSC - Computer Sciences Corporation 2000 - 2004
Skills
Banking, Post Closing, Loans, Credit, Credit Analysis, Mortgage Banking, Term Life Insurance, Customer Service, Administrative...
Education
Parkland College
Chops Inc Drum and Bugle Corp January 2014 - Present
Charter Communications October 2004 - Present
The Home Depot October 2003 - October 2004
Chaz Construction October 2001 - July 2003
Skills
Telecommunications, Wireless, Broadband, Fiber Optics, VoIP, Optical Fiber, Ethernet, Troubleshooting, Telephony, Project Management, Customer Satisfaction, Team Building, T1
Education
Ohlone College 1995 — 1996
NA, General Education
Independence High School 1990 — 1994
High School Dipolma
Charter Communications September 2011 - Present
Younkers October 2009 - September 2011
SIR Federal Credit Union March 2009 - September 2009
Younkers September 2008 - September 2009
Burnsville Police Department/DCC November 2006 - November 2007
Mystic Lake Casino Hotel December 2004 - October 2006
Skills
Customer Service, Customer Retention, Outlook, Team Building, Microsoft Office, Team Leadership, Call Center, Account Management, Microsoft Word, Microsoft Excel, Troubleshooting, Telecommunications, Customer Satisfaction, Sales, Call Centers
Education
Northern Michigan University 1998 — 2001
Bachelor's degree, Criminal Justice, 3.22
Charter Communications June 2014 - March 2015
Comcast Business Class February 2011 - October 2013
IFM North America Inc. 2005 - 2009
ADP Dealer Services 2004 - 2005
Suburban Import Center 2001 - 2003
Rent-A-Center 1999 - 2000
Skills
B2B, Sales, CRM, Customer Satisfaction, Management, Direct Sales, Coaching, Customer Service, Cold Calling, Sales Process, Telecommunications, Solution Selling, Salesforce.com, Business Development, New Business Development, Strategic Planning, Team Leadership, Quota Attainment, Presentations, Customer Acquisition, Account Management, Relationship Building, Solutions Development, Client Relations, Customer Retention, Forecasting, Leadership, Call Centers, Sales Operations, High Fives, Sales Management, Lead Generation, Team Building, Sales Presentations, Strategy, Strategic Partnerships, Customer Experience, Marketing Strategy, Negotiation, Consultative Selling
Education
Oakland Community College 2009 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.0
Overland High 1995 — 1996
High School Diploma, General Studies
OA Commerce August 2014 - Present
Trimble Navigation March 2011 - August 2013
CACI March 2008 - June 2010
ASHVINS GROUP January 2007 - December 2007
Kaplan University July 2006 - August 2006
E-FUNDS May 2005 - December 2005
GLOBAL ENTERTAINMENT Holdings/Equities, Inc October 2004 - April 2005
OFFICE DEPOT Corporate Headquarters April 2004 - August 2004
Charter Communications September 2003 - January 2004
TEKsystems February 2003 - September 2003
Skills
Testing, Quality Assurance, Software Quality..., SQL, Test Automation, User Acceptance Testing, Quality Center, System Testing, Regression Testing, QTP, Databases, Software Development, Microsoft SQL Server, Manual Testing, Test Cases, Requirements Gathering, SDLC, Test Planning, Google Analytics, Google Adwords, Google Webmaster Tools, Google Docs
Education
American InterContinental University 1999 — 2001
Master's, Information Technology
Oral Roberts University 1989 — 1994
Bachelor of Arts, Psychology, Spanish Minor
TechTrain
Tetra Tech November 2006 - Present
Charter Communications January 2006 - October 2006
Togawa & Smith January 2005 - December 2005
California Institute of Technology January 2004 - January 2005
Skills
Coaching, Onboarding, HRIS, Oracle E-Business Suite, Customer Service, Data Entry, More4Apps, Web ADI, Oracle Discoverer, Data Loader, Access, Oracle, Payroll
Education
Pasadena City College 2002 — 2004
Psychology
Charter Communications October 2014 - Present
Lowe's Companies, Inc. June 2013 - October 2014
Mac's Convenience Stores Inc. November 2011 - August 2013
Skills
C++, Java, C#, Objective-C, Scheme, Unix, Windows, Mac OS
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Southern Illinois University, Edwardsville 2010 — 2016
Bachelor's Degree, Computer Science
Parkland College 2006 — 2008
Associate's Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
EVRAZ North America April 2015 - Present
Nike WHQ September 2014 - January 2015
Charter Communications May 2014 - September 2014
Great-West Financial January 2014 - May 2014
Intellidawn Inc. February 2007 - January 2014
McKesson Health Solutions August 2010 - January 2013
McKesson Health Solutions: Decision Management December 2007 - August 2010
BEA Systems (now Oracle) February 2007 - June 2007
Qwest Software Services April 2006 - February 2007
US Fish and Wildlife Service December 2005 - March 2006
Skills
Agile Methodologies, Web Services, Spring, Java, Scrum, Java Enterprise Edition, Oracle, Software Development, SOA, Test Driven Development, C#, Spring Framework, Hibernate, SQL, Subversion, Tomcat, Weblogic, Architecture, Scala, SOAP, JUnit, Groovy
Education
Oklahoma State University 1995 — 1999
Bachelor's Degree, Computer Science (minor:English Lit), with honors
UPS December 2013 - Present
Charter Communications June 2013 - September 2013
Transworld Systems May 2013 - July 2013
Athens City Counsel Health Department January 2013 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Team Leadership, Teaching, Photography, Leadership, Public Relations, Outlook
Education
Ohio University 2011 — 2013
Bachelor's degree, Health Services Administration
El Camino College 2010 — 2011
Associate of Arts (AA), General Studies
University of Nevada-Reno 2007 — 2010
PC Telcom September 2005 - Present
Charter Communications 2002 - 2004
Cable USA 1997 - 2001
Skills
Telecommunications, Fiber Optics, Cabling, Customer Service, Troubleshooting, Software Installation, Customer Relations, Computer Hardware, Engineering, PowerPoint, Windows, Excel, XP, Hardware, Electronics, Broadband, Problem Solving, Team Building, Budgeting, Negotiation, Contract Negotiation, HFC, Team Leadership, Marketing Strategy, Public Speaking, Television, Customer Satisfaction, Budgets, Visio, Wireless
Education
Oral Roberts University 1989 — 1995
Telecommunications-TV Productions
Holyoke High School 1985 — 1989
Charter Communications October 2014 - Present
Kohl's Department Stores March 2014 - October 2014
D&W Fresh Market March 2014 - October 2014
Sweet Water Cafe April 2013 - December 2013
Northern Michigan University May 2012 - May 2013
Skills
Computer Proficiency, Sewing, Political Science, Legal Research, Historical Research, Historical..., French to English, Baking, Communication Skills, Management, Communication, Sales Operations, Sales, Training
Education
University of Michigan-Flint 2014 — 2014
Certification, Paralegal Studies
Northern Michigan University 2010 — 2013
Bachelor of Science (B.S.), History
Ferrum College March 2014 - October 2014
Dollar General October 2013 - February 2014
U.S. Cellular November 2009 - November 2010
Charter Communications September 2000 - September 2003
Skills
Retail, Cashiering, Inventory Management, Merchandising, Inventory Control, Store Management, Retail Sales, Customer Service, Visual Merchandising, Customer Satisfaction, Time Management, Cash Register, Data Entry, Telephone Skills, Teamwork, Customer Experience, Cash Handling Experience, Food Service, 10 Key, Multi-line Phone, Clerical Skills, Office Equipment, People Skills, Team-oriented, Receptionist Duties, Administration, Office Administration, Administrative..., Microsoft Office, Social Networking, Store Operations, Microsoft Word, Phone Etiquette, Sales, Highly detail oriented, Team Building, Critical Thinking, Cash Handling, Leadership, PowerPoint, Outlook, Filing, Research
Education
Patrick Henry Community College 2009 — 2010
Medical Transcription/Transcriptionist
Franklin County High School 1992 — 1996
Regular Diploma, Business Administration
King Of The Pit Handyman January 2012 - Present
Charter Communications March 2002 - November 2010
Skills
Strategic Planning, Retail, Marketing, Sales, Project Planning, Purchasing
Education
Oliver Wolcott Regional Vocational Technical Sch 1992 — 1996
Carpentry, 12
Charter Communications January 2013 - Present
Time Warner Cable November 2007 - December 2011
Xerox Corporation February 2002 - February 2007
Xerox Corporation 1998 - 2001
Xerox Corporation 1995 - 1998
Xerox Corporation 1992 - 1995
Skills
Brand Awareness Programs, Customer Communication, Marketing Communications, Brand Implementation, Project Planning, Advertising Management, Event Management, Corporate Identity, Microsoft Excel, Budget Reconciliation, PowerPoint, Microsoft Office, Trade Shows, Cross Channel Marketing, Branding & Identity, Trademarks, VOD, Marketing, Creative Direction
Education
Pace University
B.A.
Comcast Business February 2007 - December 2014
Charter Communications June 2004 - February 2007
HealthCentrics May 2002 - April 2004
Intermedia Communications December 1997 - May 2001
US West Communications December 1996 - December 1997
Sprint April 1988 - December 1996
Ameritech June 1975 - April 1988
Skills
Marketing, VoIP, Telecommunications, Broadband, Managed Services, Wireless, Co-location, Direct Sales, Cross-functional Team..., Customer Retention, Salesforce.com, Solution Selling, Call Center, B2B, Telephony, Strategic Partnerships, Sales Process, Selling, Call Centers, Unified Communications, Customer Experience, Sales Operations, MPLS, SaaS, Cold Calling, Professional Services, Account Management, Sales
Education
Otterbein University 1971 — 1975
Bachelor's Degree, Business Administration
Otterbein University
Bachelor of Arts (B.A.), Business Administration
TOUS November 2007 - Present
Charter Communications March 2011 - October 2011
Apple July 2010 - March 2011
Karen Lynne Gallery/Caesarea Gallery February 2006 - July 2006
East Coast Jewelry February 2005 - February 2006
Kirk Freeport LTD June 2003 - September 2004
Skills
Visual Merchandising, Retail Sales, Customer Service, Luxury Goods, Social Media, Merchandise Planning, Sales Management, Technical Support, Spanish-speaking, Apple, Creativity, Receptionist Duties, Microsoft Office, Computer Proficiency, Broadband, Research, Clienteling, Inventory Management, Sales, Management, Merchandising, OS X, Retail
Education
Palm Beach State College 2007 — 2009
Liberal Arts and Sciences/Liberal Studies
Boca Raton Museum of Art - The Art School 2006 — 2009
Fine/Studio Arts, General
FIS June 2014 - Present
MModal December 2013 - June 2014
Comcast Business October 2011 - September 2013
Charter Communications June 2008 - October 2011
Verizon Wireless October 2006 - August 2007
Skills
Network Engineering, Network Design, Telecommunications..., Troubleshooting, Organization, Communication, Switches, BGP, Routing, Software Installation, Integration, Network Administration, Technical Support, Hardware, Ethernet, Cisco Technologies, Networking, WAN, VPN, Firewalls, LAN-WAN, MPLS, Cisco Routers, Cisco IOS, Disaster Recovery, Metro Ethernet, VLAN, Fiber Optics, Security, QoS, Network Security, Routers
Education
Orange Coast College 1987 — 1989
Associate's degree, Business Administration and Management, General
Newport Harbor High School 1983 — 1986
Pacific Life August 2011 - Present
Skilled Healthcare August 2009 - September 2011
The Capital Group Companies September 2003 - March 2009
Charter Communications July 2002 - March 2003
Teligent October 1999 - April 2001
Media One October 1996 - September 1999
First Interstate Financial Corp. August 1987 - September 1996
Education
Occidental College 1983 — 1987
AB, Diplomacy & World Affairs
AW Solutions Inc September 2015 - Present
AW Solutions Inc September 2015 - Present
PEG Bandwidth, LLC September 2012 - September 2015
?? December 2010 - September 2012
Wise Connection Inc 2011 - 2012
Telecommunication Construction December 2010 - December 2010
CURRENT Group, LLC April 2007 - December 2010
Current Group LLC. 2006 - December 2010
Charter Communications February 2003 - April 2007
Charter Communications February 2003 - April 2007
Skills
Troubleshooting, Broadband, Wireless, Telecommunications, Testing, Networking, VoIP, Integration, Project Management, Visio, Switches, System Deployment, Program Management, Ethernet, Cisco Technologies, Smart Metering, Optical Fiber, IP, Product Management, Smart Grid, Requirements Analysis, Software Documentation, Computer Network..., RF, Vendor Management, Engineering, Telephony, Cross-functional Team..., Data Center, Fiber Optics, MPLS, Network Design, LAN-WAN, Network Engineering, T1, SDH, WAN
Education
Pasadena City College 1990 — 1992
Associate's degree
Universida Auonoma de Nuebo Leon 1986 — 1988
RTI Surgical April 2015 - Present
Charter Business July 2006 - January 2015
Charter Communications April 2004 - July 2006
Charter Communications March 2001 - April 2004
Charter Communications November 1998 - March 2001
Skills
Sales support, Customer Service, Customer Satisfaction, Teamwork, Conflict Resolution, Telecommunications..., Troubleshooting, Problem Solving, Quick Learner, Microsoft Word, Microsoft Excel, Telecommunications, CSG, Salesforce.com, Outlook Express, OnBase, Sales Operations
Education
Northern Michigan University
Liberal Arts and Sciences/Liberal Studies
Hand in Paw July 2013 - February 2014
Charter Communications 2007 - 2012
Daviess County Detention Ctr January 2004 - December 2004
Skills
Customer Service, Event Planning, Microsoft Word, Microsoft Office, Training, Team Building, Coaching, Social Networking, Outlook
Education
Owensboro Community and Technical College 2002 — 2004
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Charter Communications August 2015 - Present
King Low Heywood Thomas Independent School August 2014 - August 2015
Purdue Pharma L.P. April 2013 - May 2014
Express Professionals, Robert Half & Accountemps, Kforce, & Independent Contractor March 2011 - December 2012
UBM Medica US February 2010 - December 2010
Chalk & Vermillion Fine Arts May 2009 - February 2010
Helicon Cable Communications, LLC. March 2007 - April 2009
United Rentals Inc. November 2003 - March 2007
Xerox December 2000 - September 2002
MicroWarehouse May 1995 - December 2000
Skills
Account Reconciliation, Variance Analysis, Financial Analysis, Budgets, Forecasting
Education
Pace University
Bachelor of Business Administration, Finance
Banfield Pet Hospital January 2012 - March 2013
Safeway December 2009 - January 2012
Comcast Cable April 2009 - December 2009
Charter Communications April 2007 - April 2009
Nordstrom September 2004 - March 2006
Nordstrom March 2001 - September 2004
Nordstrom August 1996 - March 2001
As August 1992 - August 1996
Skills
Regional Management, Store Management, P & L Results, Public Relations, Marketing Intelligence, Customer Service..., Financial Analysis, Delivering Results, Team Management, Public Speaking, Hiring and Staffing, Shrink Management, Training, Operations Management, Executive Communication, Inventory Management
Education
Oregon State University 1975 — 1978
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, Graduated
Portland State University 1974 — 1975
Olayan Group July 2015 - Present
Intrepid Aviation Group Holdings, LLC September 2014 - May 2015
Charter Communications January 2013 - August 2014
Pace University 2011 - January 2013
ENT January 2011 - January 2012
Skills
Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Event Management, Customer Service, Administrative..., Data Entry, Social Media, Teamwork, Time Management, Research, Office Administration, Social Networking, Office Management, English, Phone Etiquette, Meeting Scheduling, Public Relations, Facebook, Meeting Planning, Access, Telephone Skills, Spreadsheets, Clerical Skills, Administrative Work, Clerical Work, Higher Education, Hospitality, Receptionist Duties, Student Affairs, Marketing, Human Resources, HRIS, Administrative...
Education
Pace University - Lubin School of Business 2011 — 2013
Bachelor’s Degree, Business Administration, Management and Operations
Charter Communications November 2014 - Present
Burgundy Place January 2014 - May 2014
Tulsa Shock WNBA Team January 2013 - May 2013
Oral Roberts University Eli Center September 2012 - May 2013
Kohl’s Department Store September 2011 - November 2011
Skills
Microsoft Excel, Teamwork, Microsoft Office, Management, Community Outreach, Training, Microsoft Word, PowerPoint, Customer Service, Teaching, Leadership, Event Planning, Entrepreneurship, Marketing, Sales
Education
Oral Roberts University 2010 — 2014
Bachelor of Science (B.S.), Business Management
Oral Roberts University 2010 — 2014
Bachelor of Science, Business Management
Minnesota Gold Meats September 2014 - Present
Sodexo August 2014 - September 2014
Chamber Connection August 2013 - August 2014
Charter Business July 2013 - January 2014
Chamber Connection September 2012 - August 2013
Charter Media October 2011 - June 2013
Charter Communications January 2011 - October 2011
Skills
Advertising, Sales, Leadership, Customer Service, Marketing, Public Speaking, Social Media, Direct Sales, Online Marketing, Product Development, Sales Management, Online Advertising, B2B, Networking, Social Media Marketing, Marketing Strategy, New Business Development, Lead Generation, Social Networking, Team Building, Account Management, Marketing Communications, Time Management, Strategic Planning, Fundraising, Public Relations, Direct Marketing, Media Planning, Sales Process, Food Broker
Education
Northwestern College 1999 — 2000
WOW! Internet, Cable & Phone December 2011 - January 2015
Oakland University Office of Alumni Engagement January 2009 - December 2011
Oakland University Alumni Association January 2009 - October 2010
Charter Communications September 2000 - June 2003
Ameritech New Media (Now AT&T) June 1997 - November 1999
TCI Cable November 1983 - December 1996
Skills
Advertising, Direct Marketing, Sales, Newsletters, Management, Budgets, Time Management, Marketing, Business Strategy, Event Planning, Strategic Partnerships, Digital Marketing, Social Media, Online Advertising, Email Marketing, Integrated Marketing, Marketing Communications, PowerPoint, Public Relations, Television, Marketing Strategy, Online Marketing, Product Marketing, Social Media Marketing, Radio Promotions, Strategic Planning, Leadership
Education
Oakland University
Bachelor's Degree
Oakland University
Bachelor of Science (BS)
Advanced Technology Services September 2015 - Present
Bank of America June 2010 - Present
BCBSNC July 2009 - June 2010
Citi Group August 2008 - May 2009
Charter Communications March 2006 - August 2008
Customer Direct February 2005 - March 2006
Bell South January 2003 - February 2004
Microsoft October 2001 - November 2002
United States Army May 1996 - June 1998
Skills
VPN, Ethernet, Lotus Notes, Access, HP Openview, TCP/IP, HTML, Outlook, SMTP, Printers, Troubleshooting, Active Directory, Windows, VMware, Switches, Operating Systems, XP, Software Installation, Routers, Firewalls, Computer Hardware, Windows Server, Servers, Network Administration, Hardware, Antivirus, Network Security, System Administration, VoIP, Security, Customer Service, DNS, DHCP, Windows 7, HP, BMC Remedy, Microsoft Excel, Networking, Technical Support, MySQL, IT Service Management, Java, IT Management, Excel, ADSL, Desktop Support, Remedy, Cisco, Documentation, Mac OS X
Education
Northwestern State University 1992 — 1995
Bachelor of Business Administration with a concentration in Organizational Psychology, Management
Charter Communications September 2015 - Present
Broadview Networks July 2013 - September 2015
Broadview Networks April 2011 - July 2013
PepsiCo September 2010 - March 2011
The M&A Advisor September 2009 - December 2009
Forest Hills Capital Management September 2009 - December 2009
Skills
Financial Analysis, Financial Modeling, Competitive Analysis, Managed Services, Financial Reporting, Revenue Analysis, Pricing Analysis, Pricing Strategy, Forecasting, Ad Hoc Reporting, Telecommunications, Six Sigma, Business Development, Microsoft Office, Hosted Services, Contract Negotiation, Analysis, Mergers & Acquisitions, Strategic Partnerships, Strategy
Education
Pace University - Lubin School of Business 2008 — 2010
MBA, Financial Management
University at Albany, SUNY 2005 — 2008
BS, Economics
Charter Communications October 2011 - Present
Bright House Networks April 2009 - October 2011
Meives - EDS March 2007 - April 2009
Adelphia Communications January 1997 - February 2007
Education
Palm Beach Community College
Charter Communications December 2014 - Present
Brello Consulting (Primepak) August 2012 - November 2014
Mediaspace Solutions May 2011 - July 2012
Time Warner Cable October 2009 - April 2011
Wahlstrom Group August 2006 - January 2009
Wahlstrom Group 2001 - 2006
Wahlstrom Group 1997 - 2001
Skills
Advertising, Marketing Strategy, CRM, Analytics, Project Management, Marketing Management, Process Improvement, Digital Marketing, Customer Satisfaction, Direct Marketing, Integrated Marketing, Strategy, Media Planning, Cross-functional Team..., Marketing, Account Management, Business Intelligence, Leadership, New Business Development, Management, Program Management, Strategic Planning, SDLC, Data Analysis, Business Development, Segmentation, Market Research, Project Planning, Marketing Research, Competitive Analysis
Education
Pace University - Lubin School of Business
Bachelor of Business Administration (BBA), Marketing
Time Warner Cable July 2012 - August 2012
Novails Business Solutions November 2011 - June 2012
Panera Bread September 2010 - October 2011
Charter Communications July 2006 - October 2009
earthlink February 2006 - July 2006
Time Warner Cable 2004 - 2006
Cox Communications 2001 - 2004
The American Education Corporation 2000 - 2001
LSB Industries 1989 - 1999
Skills
Analytical Techniques, Test Design, Statistics, Marketing, Project Managment, Product Management, Marketing Strategy, Marketing Management, Channel, Product Launch, Product Lifecycle..., Project Management, Sales, Product Marketing, Leadership, Management, E-commerce, Cross-functional Team..., Product Development, Program Management, Telecommunications, CRM, Strategy
Education
Oklahoma City University 1997 — 1998
MBA
University of Central Oklahoma 1987 — 1994
BA
Private April 2004 - Present
Charter Communications August 1997 - Present
Fort Sanders Hospital 1995 - 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Leadership, Team Leadership, Troubleshooting, Wireless, Telecommunications, VoIP, Account Management
Education
BCSO 2004 — 2006
Deputy Sheriff, Law, First Class
Cherokee Aviation 1985 — 1998
Pilot, Aviation, VFR
Pellissippi State Community College 1994 — 1996
2 Years, Aeronautics/Aviation/Aerospace Science and Technology, General
Vertiflight 1994 — 1996
Pilot, Helicopters, VFR
Heritage High School 1990 — 1993
Diploma, 12
Isshinryu 1990 — 1992
Protection, Brad Hatcher
California Arts Council August 2011 - Present
Arts Council for Long Beach April 2009 - August 2011
Charter Communications 2003 - January 2009
Mastec 2002 - 2003
Cablevision 1997 - 2001
Cox Communications 1993 - 1997
Times Mirror Cable Television 1993 - 1994
Cencom Cable TV 1989 - 1992
Falcon Cable TV 1983 - 1989
Skills
Strategy, Grant Writing, Public Speaking, Public Relations, Internal Communications, Event Management, Leadership, Non-profits, Community Development, Budgets, Media Relations, Social Media, Teaching, Project Planning, Strategic Planning, Fundraising, Community Outreach, Integration, Strategic Partnerships, Crisis Communications, Facebook, Social Media Marketing, Press Releases, Strategic Communications, Video Production, Event Planning, Marketing Communications, Corporate Communications, Editing, New Media, Digital Media, Creative Writing, Mentoring, Writing, Program Development, Strategic Thinking, Mergers & Acquisitions, Government, Nonprofits, Publicity, Social Networking, Political Campaigns, Proposal Writing, Speech Writing, Volunteer Management, Blogging, Sponsorship, Copywriting, Integrated Marketing, Corporate Social...
Education
Occidental College 1969 — 1974
Coro Foundation
Key Personnel April 2010 - Present
MyStaf November 2003 - April 2010
Charter Communications November 1999 - November 2003
Skills
Employee Relations, Recruiting, Team Building, Talent Acquisition, Customer Service, Technical Recruiting, New Business Development, Sales Management, Applicant Tracking..., Human Resources, Sourcing, Strategic Planning, College Recruiting, Staffing Services, Account Management, Temporary Placement, Interviews, Temporary Staffing, Internet Recruiting, Screening Resumes, Sales, Leadership, Recruitment Advertising, Executive Search, Onboarding, Management, Talent Management, Contract Negotiation, Contract Recruitment, Permanent Placement, Personnel Management, Hiring, Resume Writing, Job Descriptions, Benefits Negotiation, Performance Management, Employee Benefits, Screening, HRIS, New Hire Orientations, Organizational..., Employee Engagement, Employee Training, Training, Career Development, Networking, Employer Branding, HR Consulting, Cold Calling, Payroll
Education
Oklahoma State University 1987 — 1991
Business Administration, Marketing
Bishop Kelley High School 1984 — 1987
Charter Communications March 2015 - Present
Patheon October 2014 - March 2015
Gallus BioPharmaceuticals October 2011 - October 2014
Gallus BioPharmaceuticals May 2011 - October 2011
Centocor November 2009 - May 2011
Centocor Biologics May 2004 - November 2009
Wyeth January 2001 - April 2004
Graybar Electric January 2001 - December 2001
Zambrana Engineering March 2000 - January 2001
Skills
Employee Relations, Payroll, Employee Benefits, Compensation, HRIS, Benefits, Employee Engagement, Policy, Change Management, Performance Appraisal, FMLA, Performance Management, Talent Acquisition, Benefits Administration, Onboarding, Succession Planning, Sourcing, Strategic Planning, Talent Management, Applicant Tracking..., Hiring, Organizational..., Internal Communications, Data Analysis, HR Policies, Payroll Processing, Mergers, PHR, Recruiting, Training, Deferred Compensation, New Hire Orientations, Interviews, College Recruiting, Management, Coaching, Leadership Development, Mergers & Acquisitions, Workforce Planning, HR Consulting, Employee Training, Organizational Design, Personnel Management, Human Resources, Technical Recruiting, Internet Recruiting, Organizational..., Training Delivery, Employer Branding, Leadership
Education
Southern Illinois University, Edwardsville 1999 — 2001
Geographic Information Systems
Northwest Missouri State University 1996 — 1999
Bachelors of Science, Geography
Michigan Department of Transportation January 2009 - Present
Michigan Department of Transportation September 2004 - January 2009
WBUP/WBKP June 2001 - April 2002
Marquette County Sheriff's Office April 1997 - May 2001
Charter Communications February 1996 - April 1997
WEHT-TV 1995 - 1996
WLUC-TV6 September 1992 - February 1995
WCPO-TV 1988 - 1989
Skills
Crisis Communications, Speech Writing, Media Relations, Press Releases, Editing, Social Media, Public Relations, Video Production, Strategic Communications, Spokesperson, Broadcast, Corporate Communications, Video Editing, Event Planning, Video, Public Speaking, Internal Communications, Storytelling, Graphic Design, Community Development, Event Management
Education
FEMA Emergency Management Training
Crisis Communications
Ohio University 1989 — 1992
B.S. Journalism, Journalism, Political Science, Psychology
University of Kentucky 1987 — 1989
Journalism, Political Science
Pickerington HIgh School
ScreenwritingU
HSD Consulting August 2006 - Present
Charter Communications 2007 - 2008
WIdeOpenWest August 2003 - May 2006
AT&T Broadband 1998 - 2003
TCI 1995 - 1997
Skills
Broadband, Telecommunications, VoIP, Fiber Optics, VOD, Optical Fiber, IP, DOCSIS, Wireless, Computer Network..., IPTV, DWDM, Network Design, Ethernet, MPLS, Switches, Cabling, T1, Process Improvement, Routers, Field Operation, DSL, Analysis, SS7, Routing, RF, System Deployment, WAN, Cable Television, Wireless Networking, Satellite, Exceptional People..., SDH, Transmission, Metro Ethernet, Cables, LAN-WAN, SIP, Cisco Technologies, Network Engineering, Unified Communications, WiMAX, Financial Structuring, TCP/IP, Provisioning, Professional Experience, WiFi, CMTS, OSPF, Network Architecture
Education
Northern Michigan University 1978 — 1982
Charter Communications March 2002 - Present
Covad Communications March 1997 - January 2002
Skills
Performance Management, Telecommunications, T1, Call Center, Training, Customer Satisfaction, Broadband, WAN, IP, Team Building, Troubleshooting, Process Improvement, Leadership, VoIP, Team Leadership, Customer Experience, Customer Retention, Telephony
Education
Ohlone College 1995 — 1997
General Study
Charter Communications September 2006 - Present
family 1967 - 2012
Network Telephone Corp. June 1999 - May 2006
East Bay Electric June 1994 - February 1999
Skills
Telecommunications, Cisco Technologies, CCNA, VPN, Firewalls, Networking, Routing, Network Engineering, Wireless, Cisco IOS, LAN-WAN, Netcool, BGP, Troubleshooting, Network Security, VoIP, Frame Relay, Switches, Routers, Global Network..., Network Administration, Ethernet, MPLS, DNS, DHCP, IP, Data Center, Visio, Barracuda Spam Firewall, DSL, DSLAM, TCP/IP, Telephony, Computer Network..., Cisco Routers, Technical Support, T1, Optical Fiber, WAN, QoS
Education
Sullivan University 2007 — 2007
CCNA
Pensacola Junior College 2000 — 2003
AAS, Network Technologies
Ocean County College 1986 — 1987
none, Computer Programming
CDK Digital Marketing May 2013 - Present
Charter Media (division of Charter Communications) January 2006 - December 2012
Novartis Pharmaceutical August 2004 - January 2006
Charter Communications October 2002 - August 2004
Skills
Account Management, Cable Television, Digital Media, Advertising, B2B, Cold Calling, Online Advertising, Sales Management, P&L Accountability, Business Development, Sales & Marketing..., Business Process..., Operations Leadership, Business Leadership, Training & Development, Budget Formulation &..., Relationship Management, Project Management, Strategy Development &..., Coaching / Mentoring, Building High...
Education
Northern Michigan University 1997 — 2002
Bachelor of Science, Marketing
El Segundo TV June 2014 - Present
Beverly Hills Television December 2007 - Present
Azusa Pacific University March 2005 - Present
Bluesilver Video Productions March 2011 - Present
Charter Communications April 2006 - May 2009
City of San Marino - Channel 19 October 2005 - March 2008
TVG Network July 2004 - November 2005
Pasadena City College February 2005 - June 2005
GOAL Productions, Digital Storytellers 2003 - 2003
Skills
Film Production, Video Production, Post Production, Final Cut Pro, Video, Final Cut Studio, Camera, Television, Videography, Avid, Broadcast, Film, Lighting, Editing, Storytelling, Directing, Digital Photography, Avid Media Composer, Videographer, Social Media, Camera Operating, Producing, Broadcast Television, Video Editing, Digital Media, Documentaries, TV Production, Photoshop
Education
University of Southern California 1997 — 2001
Bachelor of Arts, Economics
Pasadena City College 2003 — 2006
Certificate of Achievement, Post-production, television production, video operations
San Marino High School 1993 — 1997
High School Diploma
SOLAR WHOLESALE GROUP January 2015 - Present
DIRECTV 1999 - Present
RGS Energy January 2013 - February 2015
Charter Communications 2010 - 2013
Verizon FiOS 2007 - 2013
Verizon Wireless 1992 - 2013
Skills
Sales Management, Direct Sales, Direct Marketing, Sales, Telecommunications, Cold Calling, B2B, Sales Process, Customer Retention, Account Management, Retail, Customer Service, Competitive Analysis, Call Centers, Leadership, New Business Development
Education
Oakland Community College
Telecommunications
State Farm February 2015 - Present
Charter Communications November 2014 - January 2015
Insight Marketing Group April 2014 - May 2014
Covenant HealthCare August 2012 - March 2013
Hampton Inn and Suites July 2011 - March 2012
Walt Disney World January 2011 - May 2011
Northwood University January 2010 - January 2011
Maple Hill Golf Club April 2010 - October 2010
McDonald's Corporation September 2007 - February 2010
Skills
Hospitality, Customer Insight, Microsoft Office, Mac OS, Windows, Social Media, Customer Satisfaction, Leadership, Pay Close Attention to..., Business Analysis, Team Building, Troubleshooting, Resorts, Time Management, Hotels, Team Leadership, Administration, Teamwork, Social Networking, Customer Service, PowerPoint, Event Planning, Public Speaking, Microsoft Excel, Communication
Education
Northwood University 2009 — 2013
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Hemlock High School 2005 — 2009
High school diploma, general education
Oregon Health and Science University January 2011 - October 2014
Yukon-Kuskokwim Health Corporation October 2009 - October 2010
Yukon-Kuskokwim Health Corporation April 2008 - October 2009
Spirit Mountain Casino July 2003 - April 2007
Charter Communications July 2002 - February 2003
Charter Communications July 2001 - June 2002
Corillian Corporation August 1999 - July 2000
Skills
Budgets, Human Resources, Training, Strategic Planning, Management, HRIS, Benefits Administration, Customer Service, Leadership, Payroll, Policy, Program Management, Leadership Development, Employee Relations, Organizational..., Recruiting, Fiscal Reporting, Performance Management, Operations
Education
Oregon Institute of Technology
AAS, Medical Radiologic Technology
Portland State University
Executive Assistant Certificate, Executive Assistant Certificate
Wellspring May 2015 - Present
Gamma Delta Pi May 2015 - Present
Chloe + Isabel Inc. March 2015 - Present
Barbizon Modeling and Entertainment January 2015 - Present
Dixon Golf, Inc. January 2015 - Present
Unjealous Solutions LLC December 2014 - Present
Teleperformance January 2015 - April 2015
Millennium September 2013 - December 2014
Charter Communications June 2013 - September 2014
Skills
Non-profits, Event Planning, Editing, Public Speaking, Research, Social Media, Public Relations, Blogging, Press Releases, Social Networking, Media Relations, Community Outreach, Event Management, Newsletters, Sales, Marketing, Business Strategy, Customer Service, Management, Budgets, Nonprofits, Fundraising, Leadership, Social Media Marketing, Training
Education
University of Louisville 2015 — 2018
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Louisville 2015 — 2018
Master of Public Administration (MPA), City/Urban, Community and Regional Planning
University of Oklahoma 2009 — 2011
BA, Journalism - Professional Writing, 3.12
Tulsa Community College 2005 — 2008
AA, Liberal Arts
Oklahoma State University 2006 — 2007
Print Journalism
Charter Communications November 2014 - Present
Time Warner Cable February 2008 - February 2014
Time Warner Cable April 2005 - February 2008
AOL July 2004 - April 2005
Skills
Telecommunications, Vendor Management, VoIP, Process Improvement, Call Centers, Project Planning, Broadband, Troubleshooting, Management, Program Management, Team Building, Customer Satisfaction, Software Documentation, Integration, Cloud Applications, Adobe Catalyst, Adobe Connect, Microsoft Office..., Customer Experience, Product Management, Cross-functional Team..., Project Management, Requirements Analysis, Analysis, Employee Training, Technical Writing, Business Process
Education
Oklahoma City Community College 1989 — 1991
Associate in Applied Science, Computer Aided Design/Drafting
University of Oklahoma 1987 — 1989
Interior Design
Charter Communications December 2014 - Present
Bethany Open Arms Child Development Center January 2014 - Present
Northlake Solar, LLC June 2013 - October 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, English, Outlook, Budgets, Research, Negotiation, Photoshop, Public Speaking, Windows, Marketing Strategy, Marketing, HTML, Teaching, Sales, Social Media
Education
Pacific Lutheran University - School of Business 1978 — 1982
BBA, Marketing
Pacific Lutheran University - School of Business 1978 — 1982
Bachelor of Business Administration (B.B.A.), Marketing
Charter Communications August 2014 - Present
Charter Communications March 2006 - August 2014
Sears, Roebuck and Co. 2002 - 2005
AT&T 2001 - 2002
Media One March 1996 - April 2001
Continental Cablevision, Inc. 1986 - 1994
Skills
Call Centers, Leadership, Sales, Customer Service, Broadband, Telecommunications, VoIP, Wireless, Fiber Optics, Telephony, Ethernet, IP, Optical Fiber, DOCSIS, VOD, Unified Communications, Call Center, Customer Retention, IPTV, Internet Services, Product Management, Customer Experience, Public Speaking, HFC, Cabling, DWDM, Direct Sales, WAN, Managed Services, Cross-functional Team..., Strategic Partnerships, MPLS, Routers, Software Installation, Network Engineering, Wireless Networking, Metro Ethernet, Vendor Management, Network Design, T1, Cable Television, Switches, Networking, Sales Engineering, Carrier Ethernet
Education
Nova University 1982 — 1984
Management, Management, Finance, Labor Relations
Walsh College 1980 — 1982
Management, Management, Finance, Labor Relations
Oakland Community College 1978 — 1980
Business Administration, Management, Finance, Labor Relations
Remax Top Producers May 2014 - Present
Pacific Realty Center January 2011 - April 2014
APR Capital Mortgage October 2005 - 2010
Charter Communications February 2001 - 2005
Skills
Foreclosures, Short Sales, REO, Real Estate, Investments, Loan Modifications, Customer Service, Customer Satisfaction, Call Centers, Customer Retention, Team Building, Account Management, Outlook, Mortgage Lending, Loans, Selling, Sales
Education
Pasadena City College 1997 — 1999
General Education
Alhambra High School 1992 — 1996
Diploma, General Education
Charter Communications June 2015 - Present
Red Coyote June 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint
Education
Oklahoma City University 2012 — 2016
Marketing
Charter Communications September 2015 - Present
USI Consulting Group April 2014 - July 2015
Emerson Reid April 2014 - July 2015
Indeed.com May 2012 - April 2014
Indeed.com May 2011 - May 2012
Skills
Research, Recruiting, Client Service Oriented, Articulate Communicator, Organizational..., Strong database..., Self-motivated..., Highly detail oriented, Independent contributor..., Applicant Tracking..., Sourcing, Result Oriented, Leadership, Interviews, Management, Time Management, Training, Talent Management, Client Services, Talent Acquisition, Temporary Placement, Human Resources
Education
Pace University
Certificate in Professional Human Resources Management
Pace University
Human Resources Generalist Certificate
Western New England University 2008 — 2012
Bachelor of Arts, Psychology, 4.0 overall & major GPA
Brien McMahon High School 2007 — 2008
High School Diploma, 4.24 GPA, Graduated 4th out of 400 students
Alcon Laboratories, Inc. November 2013 - Present
Charter Communications March 2009 - June 2013
R&R Iron Works, LLC May 2006 - June 2008
Cigna Healthcare October 2002 - May 2006
Skills
Customer Service, BMC Remedy, Access, Testing, Computer Hardware, Management, ITIL, Microsoft Office, Project Management, Remote Desktop, Cable Television, Leadership, Process Improvement, Computer Repair, BMC Remedy Ticketing..., Windows Remote Desktop, Home Networking, Cable Broadband, Training, Internal Process...
Education
Olivet Nazarene University 1992 — 1996
Incomplete - Bachelor of Arts (BA), Art/Art Studies, General
Penske Truck Leasing February 2015 - Present
PepsiCo - Frito Lay 2013 - 2015
Ohio University Athletics November 2012 - February 2013
Planes Companies May 2012 - August 2012
Charter Communications April 2010 - September 2011
Skills
Sales, Sales Operations, Cold Calling, Account Management, Customer Service, Retail, Sales Management, Inventory Management, Leadership, Sales Presentations, Marketing, Team Leadership, Microsoft Office, Marketing Strategy, Management, Time Management, Customer Satisfaction, Marketing Research, Microsoft Excel, PowerPoint
Education
Ohio University 2009 — 2013
Bachelor's degree, Sports Science
Humana May 2007 - February 2013
Charter Communications August 1990 - December 2006
Skills
Customer Service, Outlook, Microsoft Office, Call Center, Windows, Microsoft Word, Microsoft Excel, PowerPoint, Troubleshooting, Customer Satisfaction, Telecommunications, Customer Experience, Customer Retention, Public Speaking, Data Entry
Education
University of California, Los Angeles 2002 — 2004
Bachelor in Art, Public Relations and Organizational Communication
Pasadena City College 1991 — 2002
Associate in Arts, Humanities
Pasadena City College 1991 — 2002
Associate in Science, Liberal Arts
Charter Communications May 2014 - Present
Tangoe February 2010 - May 2014
mediaspace Solutions August 2007 - February 2010
ShillerMath August 2006 - June 2007
Skills
SQL, Microsoft Excel, Microsoft Access, Visio, PowerPoint, Outlook, Microsoft Word, Business Objects, Photoshop, Illustrator, QuarkXPress, InDesign, HTML, Constant Contact, Oracle SQL, Microsoft SQL Server, Database Design, Data Analysis, Marketing, Training, Business Analysis, Process Improvement, Windows, Mac OS
Education
Norwalk Community College 2008 — 2009
Certificate, Relational Database Design
Southern Connecticut State University 2004 — 2007
Masters in Business Administration
Southern Connecticut State University 2000 — 2003
Bachelors of Science
Southern Connecticut State University 2000 — 2003
Minor, Graphic Design
Norwalk Community College 1997 — 1999
Associate's degree, Architectural Engineering
Burger King Corporation November 2014 - Present
Burger King Corporation October 2013 - November 2014
Dole Food Company May 2013 - May 2014
Burger King Corporation July 2013 - October 2013
Dole Food Company January 2012 - April 2013
Pepperdine Graphic Media December 2011 - April 2013
Charter Communications April 2011 - April 2013
Film Independent May 2012 - July 2012
Warner Bros. June 2011 - August 2011
SpotMidia: Midia Digital May 2009 - September 2009
Skills
Social Media Marketing, Social Media, Event Planning, Facebook, Strategic Planning, Marketing Strategy, Leadership, Marketing, Social Networking, Customer Service, Organizing, Event Management, Digital Media, Final Cut Pro, Television, Intercultural..., Management
Education
Pepperdine University 2009 — 2013
Bachelor of Arts, Advertising, Media Production and Integrated Marketing Communication, (Cum Laude)
Peking University 2010 — 2010
Language Certificate, Mandarin Chinese
St. Louis Childrens Hospital October 2012 - Present
Pretium Solutions 2007 - December 2010
Charter Communications 2002 - 2007
Angelica Image Apparel 1999 - 2002
Education
Nova Southeastern University 1999 — 2003
Doctorate, International Management
TV Guide Network July 2011 - Present
Hallmark Channel October 2005 - July 2011
Charter Communications 1993 - 2003
Charter Communications 1991 - 1993
Education
Pasadena City College 1982 — 1984
liberal studies
CoBridge Communications February 2009 - December 2011
Cable Access Solutions January 2009 - September 2010
Bick Group January 2007 - January 2008
AAT Communications February 2003 - April 2006
Charter Communications February 1995 - February 2003
TeleCable Corporation February 1980 - February 1995
Skills
Telecommunications, Broadband, Wireless, VoIP, Fiber Optics, Optical Fiber, HFC, IPTV, Cable Television, Data Center, Vendor Management, IP, VOD, Product Development, Telephony, Cabling, RF, Computer Network..., DWDM, Project Management, Network Engineering, Integration, MPLS, WiFi, Cellular Communications, Ethernet, Start-ups, System Deployment, Strategic Partnerships, Network Architecture, Internet Services, PMP, Cloud Computing, Network Design, Product Management, Leadership, SIP, Routing, Networking, CDMA, WAN, Wireless Networking, Routers, Managed Services, Co-location, Switches, Cisco Technologies, Sales Engineering, Troubleshooting, Unified Communications
Education
Old Dominion University 1977 — 1980
Bachelor of Science, Engineering Technology
Charter Communications May 2015 - Present
Media Horizons 2013 - 2015
Digitas October 2012 - September 2013
Story Worldwide November 2011 - October 2012
TracyLocke October 2010 - November 2011
Sunriver Resort 2009 - 2009
U.S. Senate June 2007 - September 2007
Skills
Digital Strategy, Marketing, Social Media, Advertising, Social Media Marketing, Creative Strategy, Digital Marketing, Integrated Marketing, Creative Direction
Education
Oregon State University
Bachelor of Science - Double Degree, Business Administration with a marketing emphasis and Merchandising Management
Frontier Communications September 2014 - Present
Frontier Communications September 2010 - September 2014
Charter Communications July 2009 - August 2010
Charter Communications July 2008 - July 2009
Farmers Insurance April 2006 - June 2008
Electric Lightwave December 1999 - April 2006
Skills
Customer Service, Leadership, Training, Microsoft Office, Coaching, Budgets, Call Centers, Telecommunications, Negotiation, Marketing Strategy, Change Management, Project Planning, Account Management, Social Media, Project Management, Sales Operations, Team Leadership, Troubleshooting, Customer Satisfaction, Analysis, Process Improvement, Business Development, Cross-functional Team..., Direct Sales, Vendor Management, Sales Management, New Business Development, Team Building, Public Speaking, Recruiting, Leadership Development, Performance Management, Strategic Planning, Forecasting, Management, Business Analysis, Time Management, Sales, PowerPoint, Call Center, Contract Negotiation, Event Planning, Program Management, Customer Experience, Microsoft Excel, Operations Management, Customer Retention
Education
Northwest Nazarene University 1977 — 1981
Bachelor of Arts (B.A.)
Cablevision June 2015 - Present
Charter Communications December 2012 - June 2015
Comcast January 2006 - January 2010
Media and Associates 2004 - 2006
Infinity Broadcasting 2003 - 2004
Perfect Balance Marketing 1999 - 2003
Skills
Marketing, Strategy, Advertising, Direct Marketing, Integrated Marketing, Media Planning, Media Buying, Management, Sales Process, Brand Management, Cross-functional Team..., Corporate Branding, Market Research, Sales, Leadership, Media Relations, Digital Marketing, Multi-channel Marketing, Multilingual, Microsoft Office, Direct Sales, Direct Mail, Customer Retention, Marketing Communications, Multicultural Marketing..., Customer Loyalty..., Multimedia Marketing..., Advertising Management, B2B Marketing Strategy, B2B2C, Market Planning, Product Launch, Creative Direction, Strategic Partnerships, Product Marketing, Marketing Strategy, Segmentation, Training, Budgets, Lead Generation, Strategic Marketing..., Market, Industry &..., New Product & Program..., Sales Forecasting &..., Product Management, Strategic Planning, Strategic Creative...
Education
NYU School of Professional Studies 2014 — 2015
Certificate Digital Marketing, Marketing
CALIFORNIA STATE UNIVERSITY
B.A, Family and Consumer Science
ALPS Corporation December 2008 - Present
DIRECTV, Inc. July 2006 - December 2008
FTD.COM December 2004 - June 2006
Charter Communications October 2001 - June 2004
Skills
Strategic Planning, Customer Service, Leadership Development, Social Media, Online Marketing, Social Media Marketing, Insurance, Marketing Strategy, Team Building, New Business Development, Microsoft Office, Management, Training, Time Management, Process Improvement, Cross-functional Team..., Email Marketing, Leadership, Strategy, Marketing, Sales Management, Contract Negotiation, Start-ups, Project Planning, Call Centers, Human Resources, Account Management, Coaching, Forecasting, Business Development, Budgets, Customer Retention, Marketing Communications, Operations Management, Sales
Education
University of Iowa - Henry B. Tippie College of Business 1996 — 1998
MBA
Northwestern University 1990 — 1994
Music, Business
Iowa City High School 1986 — 1990
Spirent Communications February 2015 - April 2015
Comcast / Sand Cherry Associates January 2014 - December 2014
The Physical Therapy Room, LLC January 2010 - December 2014
Comcast / Sand Cherry Associates January 2013 - December 2013
Comcast / Sand Cherry Associates November 2011 - December 2012
Charter Communications January 2006 - November 2011
Xspedius Communications July 2004 - October 2005
MCI Worldcom June 2000 - July 2004
Skills
Product Lifecycle..., Metro Ethernet, Strategic Planning, Product Development, Business Planning, Product Management, IP, SIP, Telecommunications, SDH, Competitive Analysis, Network Design, Product Marketing, Ethernet, Program Management, Telephony, Broadband, Cross-functional Team..., Mobile Devices, Networking, MPLS, Switches, WAN, VoIP, Wireless, Project Management, Project Planning
Education
Oklahoma State University 1996 — 2000
Bachelors, Marketing, MIS
Charter Communications November 2014 - Present
Charter Communications November 2013 - November 2014
Comcast May 2012 - November 2013
Comcast June 2010 - May 2012
Comcast Cable September 2008 - June 2010
Comcast Cable January 2007 - September 2008
Comcast Cable Corporation May 2005 - January 2007
Comcast/AT&T Broadband February 2001 - May 2005
AT&T Broadband February 2000 - February 2001
Primestar 1995 - 1999
Skills
Telephony, Call Center, Provisioning, Wireless, VoIP, Broadband, IP, Telecommunications, Ethernet, SS7, Data Center, Vendor Management, Software Documentation, WAN, T1, Troubleshooting, Call Centers, Network Design, SIP, Hardware, Switches, Project Management, Technical Support, Management, MPLS, Network Administration, Networking, System Deployment, Team Leadership, Unified Communications, DWDM, Servers, Metro Ethernet, Leadership, Computer Network..., Testing, Service Delivery, IPTV, Cisco Technologies, Network Engineering, Fiber Optics, Optical Fiber, TCP/IP, Process Improvement
Education
Northwest Missouri State University
Bachelor's Degree, Business Management
USFS 2008 - Present
Charter Communications 2000 - 2004
Bresnan 2000 - 2002
Education
Northern Michigan University 1988 — 1997
Bachelor of Science, majoring in Biology, Computer Science, minoring in chemistry, math, and group sciences
Commerce Bank August 2015 - Present
J. Bean Marketing, LLC August 2012 - July 2015
Rohan Woods School June 2012 - May 2014
Charter Communications 2010 - 2012
Nestle Purina 2009 - 2010
Arc Worldwide 2004 - 2009
TPN 2002 - 2004
Wunderman 2000 - 2002
Frankel & Company (now Arc Worldwide) 1998 - 2000
Upshot Marketing 1997 - 1998
Skills
Integrated Marketing, Promotions, Budgeting, Cross-functional Team..., Marketing Communications, Digital Marketing, Online Marketing, Market Research, Account Management, Competitive Analysis, Budget Management, Digital Strategy, Sponsorship, Brand Development, New Business Development, Marketing Strategy, Brand Management, Advertising, Corporate Branding, Product Marketing, Client Development, Social Media Marketing, Product Development, Marketing, Leadership, Strategic Planning, Management, Direct Marketing, Product Launch, Mobile Marketing, Email Marketing, Customer Insight, Marketing Management, Interactive Marketing, Strategic Partnerships, Relationship Marketing, Marketing Research, Market Planning, Online Advertising, Creative Strategy, Direct Mail, B2B Marketing, Digital Media
Education
Northwestern University 1992 — 1993
MS
Northwestern University 1987 — 1991
BA
Ridgefield High School
Intel Security August 2010 - Present
Advanced Business Calls April 2007 - February 2009
Advanced Data Spectrum / Advanced Business Calls 2007 - February 2009
Sage Telecom 2000 - 2007
Sage Telelcom 2000 - 2007
Charter Communications 1995 - 2000
Skills
Call Center, Customer Satisfaction, Workforce Management, Customer Experience, Customer Retention, Call Centers, Vendor Management, Contact Centers, Leadership, Telecommunications, Outsourcing, Management, Process Improvement, Forecasting, Training, Technical Support, Business Development, Program Management, Quality Assurance, Change Management, Account Management, Team Leadership
Education
Oklahoma State University 1966 — 1968
Charter Communications December 2014 - Present
Innvatech June 2014 - December 2014
Numotion Mobility June 2012 - May 2014
Centene Corporation June 2011 - May 2012
Centene Corporation July 2009 - July 2011
Centene June 2004 - July 2009
RadioShack April 2000 - October 2003
Computer Sciences Corporation June 1998 - April 2000
FSI International May 1995 - June 1998
Skills
Disaster Recovery, Vendor Management, SharePoint, IT Leadership, Integration, Project Management, Enterprise Architecture, Business Analysis, Security, Troubleshooting, VMware, Process Improvement, IT Strategy, Program Management, Unix, IT Management, Oracle, Data Center, Servers, Network Security, Agile Methodologies, Technical Support, Software Documentation, Databases, Information Technology, Outsourcing, Visio, Enterprise Software, SDLC, Web Services, ITIL, Business Intelligence, Active Directory, IT Operations, Strategic Planning, Infrastructure
Education
Washington University in St. Louis 2009 — 2011
Masters, Information Management
Oklahoma State University 1992 — 1995
BS, Electronics Engineering Tech.
Charter Communications April 2014 - Present
StarWide Solutions LLC October 2011 - April 2014
RockTenn August 2007 - September 2011
AGEdwards April 2007 - August 2007
Skills
SOA, Enterprise Services, ESB, WebSphere MQ, WebSphere Message Broker, Oracle SOA Suite, .NET, Java, Software Architecture, Integration
Education
Osmania University 1992 — 1996
Bachelor's Degree, BS in Computer Science
Atlantic Broadband June 2015 - Present
Advanced Optical Solutions, LLC February 2004 - May 2015
American Broadband, Inc. 2003 - 2007
Charter Communications December 1999 - April 2003
Helicon Cable February 1997 - December 1999
Skills
Cisco Technologies, Switches, Telecommunications, Cisco Routers, Broadband, Network Engineering, DOCSIS, Linux, IP, Routing, LAN-WAN, Asterisk, Data Center, Virtualization, Wireless Networking, VoIP, SDH, Firewalls, DWDM, FreeBSD, NOC, Perl, Servers, Project Management, Ubuntu, IPv6, Windows 7, Windows Server, Business Development, Telecommunications..., VirtualBox, Red Hat Linux, Technical Project..., Technical Project..., Capital Budgeting, WLAN, IPv4, Premise Wiring, Optical Network Design, Fiber Optic Technology, Start-up Environment, Fiber Optic Networks, ROADM, Cisco Transport Planner, Optelian, Huawei, SONET, Polycom, Windows 8, RAMAN
Education
Penn State University 1994 — 1997
Electrical Engineering Technology
Charter Communications January 2015 - Present
FleetPride September 2013 - October 2014
RCN August 2011 - September 2011
Sidera Network May 2009 - September 2011
Broadridge Financial Solutions April 2007 - July 2008
Broadridge August 2002 - April 2007
Global Crossing November 2001 - March 2002
Global Crossing October 2000 - November 2001
Global Crossing October 1996 - October 2000
Ernst & Young June 1994 - October 1996
Skills
Budgeting, P&L, Financial Planning, Business Planning, P&L Management, Financial Analysis, Forecasting, Variance Analysis, Trend Analysis, Problem Solving, MDA, Strategic Planning, Financial Reporting, Data Analysis, Pricing, Process Improvement, Budget Development, Financial Modeling, Cost Control, Corporate Finance, Budget Analysis, Financial Management, Telecommunications, Cross-functional Team..., Six Sigma, Excel, Access, PowerPoint, Word, Hyperion, Oracle, Metrics Analysis, Analysis, Financial Statements, Leadership, Finance, Budgets, Microsoft Excel, Business Analysis, Management, Strategic Financial...
Education
Pace University - Lubin School of Business 1989 — 1992
MBA, Corporate Finance
University of South Carolina-Columbia 1982 — 1986
BA, Economics
Independent Contractor August 2014 - Present
Charter Communications October 2000 - August 2014
Skills
Cfengine, Troubleshooting, Linux, Solaris, VMware, Oracle VM, LDOM, DNS, Network Engineering, TCP/IP, Servers, Switches, Routing, Jumpstart, Kickstart, VoIP, Cisco Technologies, Red Hat Linux
Education
Northern Michigan University 1988 — 1993
Bachelor of Science (BS), English Language and Literature/Letters
St. Paul Technical College 1996 — 1998
Network Engineering
The Dow Chemical Company January 2015 - Present
The Dow Chemical Company April 2013 - December 2014
Bay County, MI December 2010 - April 2013
Plan B Web Solutions 2006 - April 2013
Bay County, MI April 2009 - December 2010
DR Systems March 2008 - January 2009
Kelly Services 2004 - 2008
Charter Communications 2001 - 2004
XO Communications 1998 - 1999
The Dow Chemical Company June 1997 - June 1998
Skills
HTML, Windows, Servers, PHP, Active Directory, Documentation, Computer Hardware, Microsoft Office, Troubleshooting, Access, Operating Systems, SQL, Customer Relations, Databases, Social Media, Leadership, Vendor Management, Data Center, Process Improvement, IT Management, XP, Microsoft Excel, PowerPoint, Windows 7, Programming, Virtualization, Firewalls, CSS, Web Development, Project Management, Visio, SharePoint, Software Installation, VMware, Network Administration, VPN, Windows Server, System Administration, Hardware, Networking, Technical Support, Microsoft Exchange, Wireless Networking, Management, vSphere, Web Design, LAN-WAN, Cloud Computing, Team Leadership, Help Desk Support
Education
Northwood University 2005 — 2007
BBA, Computer Information Management
Delta College 2003 — 2006
Associate's degree, Business Studies in CST Programming
Self Employed Consulting/Contractor June 2014 - Present
CenturyLink July 2007 - May 2014
Norlight Telecommunications April 2006 - July 2007
Charter Communications June 2004 - January 2005
AT&T February 1999 - June 2004
Skills
Co-location, Managed Services, SIP Trunking, Hosted Services, Unified Communications, Metro Ethernet, Channel, CPE, WAN, Wireless, Sales Operations, Data Center, SIP, Sales Engineering, PRI, Ethernet, VoIP, MPLS, Cloud Computing, Enterprise Content..., Enterprise Architecture
Education
Northwood University
BBA, Business Admin., 3.48/4.0
Miller Heiman Sales Training 2011 — 2011
Certificate of Completion - Professional Sales, BlueSheet/Green Sheet Training
Power Messaging 2013 — 2013
Certificate of Completion, Coporate Visions - Power Messaging
Charter Communications October 2012 - Present
Cablevision April 2008 - April 2012
Comcast Cable 1984 - 2008
Skills
Broadband, DOCSIS, VOD, Telecommunications, Cross-functional Team...
Education
Northwood University 1982 — 1986
Kaiser Permanente April 2014 - Present
Charter Communications October 2013 - March 2014
Comcast 2011 - September 2013
Cable Television Laboratories, CableLabs 2007 - 2011
CableLabs October 2001 - September 2007
Skills
SNMP, DOCSIS, TCL, TCP/IP, IPv6, Perl, Broadband, Eclipse, UML, XML, Java Enterprise Edition, Unix
Education
Osmania University 1994 — 1997
Masters in Computer Applications, Computer Science
Cox Communications August 2011 - Present
Cox Communications April 2004 - August 2011
Charter Communications April 1998 - April 2004
Media General 1986 - 1998
Skills
Broadband, IPTV, VOD, Streaming Media, MPEG, IP, VoIP, Fiber Optics, Optical Fiber, DWDM, Ethernet, Video, MPEG2, Telecommunications, MPEG-4, Digital Video, DOCSIS, HFC, Satellite, Digital TV, Computer Network..., Broadcast, Network Engineering, Cabling, Telephony, Conditional Access
Education
Northern Virginia Community College
Harsch Investment Properties October 2006 - Present
Charter Communications 2002 - 2006
Education
Oregon State University
Comcast January 2011 - Present
Charter Communications October 2002 - April 2010
Epson Portland Inc January 2001 - October 2001
Hollywood Entertainment December 1998 - November 2000
Hollywood Entertainment July 1997 - November 1998
Hollywood Entertainment July 1995 - June 1997
Washington Mutual May 1993 - June 1995
US Bank of Oregon May 1991 - April 1993
Skills
Inventory Management, Microsoft Excel, Customer Service, Supply Chain, Credit, Microsoft Word, Procurement, Proposal Writing, PeopleSoft, Crystal Reports, SQL
Education
Ohio University 1985 — 1990
Bachelor, Business Administration; Finance
Optimization Technologies, Inc. April 2015 - Present
UPS January 2001 - Present
BeyondSoft Consulting Inc October 2011 - February 2015
Beyondsoft Consulting Inc. April 2009 - September 2011
QualityLogic July 2008 - December 2008
Quality Logic November 2006 - July 2008
Charter Communications March 2003 - November 2006
Charter Communications Vancouver, WA 2004 - 2006
Charter Communications 2003 - 2006
Skills
Testing, Customer Service, SQL, Windows, Perl, Mac OS X, print with ipad, faraday cage use, Linux
Education
Oregon Institute of Technology 2002 — 2008
BS - CSET, Software Engineering, Mathematics, Computer Science, Information Technology
Portland Community College 2000 — 2002
AAS - CSET, Software Engineering, Mathematics, Computer Science, Information Technology
Charter Communications July 2013 - Present
Cablevision December 2010 - July 2013
Bresnan Communications September 2004 - December 2010
Bresnan Communications April 2003 - September 2004
AT&T Broadband September 1999 - April 2003
QVC November 1992 - June 1999
Education
Park University 2002 — 2006
Bachelors, Management, Human Resources
University of Wyoming 1987 — 1988
Cox Communications 2005 - Present
Charter Communications 1999 - September 2003
Fanch Communications 1996 - 1999
Skills
Digital Video, Broadband, VOD, Telecommunications, IPTV, VoIP, Product Management, Wireless, Cross-functional Team..., Strategic Partnerships, Ethernet, Metro Ethernet, Telephony, IP, Competitive Analysis, Cable Television
Education
Oklahoma State University 1988 — 1992
Bachelor of Science, Business Administration, Finance
Oklahoma State University 1988 — 1992
Bachelor of Science (B.S.), Finance, General
Charter Communications January 2007 - Present
Charter Communications May 1999 - January 2007
charter communications June 1990 - May 1999
Skills
VOD, Cisco Technologies, Integration, Architecture, Cable Television, IPTV, HFC, Broadband, MPEG, Digital Video, Set Top Box, DOCSIS, Digital TV, Fiber Optics, RF, Optical Fiber, Telephony, Networking, Satellite, DWDM, Ethernet, VoIP, Network Engineering, Computer Network..., Cabling, IP, Network Design, Telecommunications, Video, Wireless, MPEG2, Switches, TCP/IP, WiFi, Headend, Routing, Streaming Media, Routers, SNMP, T1, Cisco Routers, Solaris, OSPF, MPLS, LAN-WAN, SDH, Internet Services, DSL, Metro Ethernet, Transmission
Education
Pasadena City College 1985 — 1988
Associate in Science, Liberal Arts Studies
Don Bosco Tech 1981 — 1984
high school diploma, Drafting
Charter Communications December 2012 - Present
Charter Communications January 2009 - November 2012
Charter Communications August 2004 - December 2008
Skills
Broadband, Telecommunications, Customer Retention, Call Center, Customer Experience, Direct Sales, Product Marketing, Direct Marketing, Marketing Strategy, Sales Management, Customer Satisfaction, Account Management, VoIP, Cross-functional Team..., Strategic Partnerships, Writing, Call Centers, Leadership, CRM, Sales Process, Management, Sales, Marketing, Marketing Communications, Training, Telephony, Wireless, Product Management, Salesforce.com, Sales Operations, Competitive Analysis, Solution Selling
Education
Western Connecticut State University 1983 — 1996
Ocean County College 1978 — 1981
Charter Communications March 2011 - Present
BNI 2008 - 2012
Window World February 2008 - March 2011
Business Network International 2009 - 2010
Charter Communications August 2001 - February 2008
Skills
Networking, Small Business, Team Building, Public Speaking, Social Networking, Customer Service, New Business Development, Account Management, Social Media Marketing, Insurance, Coaching, Sales Management
Education
Northwest Missouri State University
Computer Science
Truman State University
Bachelor of Science (B.S.), Computer Science
Charter Communications July 2013 - Present
Charter Communications August 2006 - December 2012
Charter Communications January 2001 - August 2006
Skills
Call Center, Telecommunications, Customer Experience, VoIP, Account Management, Customer Satisfaction, Salesforce.com, Direct Sales, Broadband, Sales Operations, Sales, Sales Management, Call Centers, Email Marketing, Marketing Communications, Strategic Partnerships, Advertising, Marketing, Sales Process, Product Marketing, B2B, Direct Marketing, Product Management, Project Management, Competitive Analysis
Education
Pasadena City College
VCE May 2014 - Present
Govenor's Office of Information Technology November 2012 - April 2014
Governor's Office of Information Technology (OIT) January 2012 - March 2013
US Department of Transportation (DOT) November 2011 - May 2012
Charter Communications January 2011 - October 2011
Thomson Reuters August 2010 - July 2011
IBM Global Services 2005 - 2010
IBM September 2008 - March 2009
Pomeroy IT Solutions July 2007 - September 2008
Manpower March 2007 - June 2007
Skills
Windows Server, VMware, Virtualization, Windows, Hardware, Data Center, vCenter Server, VMware Certified..., Datacenter..., VC-VIP, Virtual..., Storage, vSphere, Servers, VMware ESX, Server Architecture, Active Directory, DNS, Storage Area Networks, VMware Infrastructure, Infrastructure
Education
New Horizons Computer Learning Center 2015 — 2015
Diploma, VMWare Vsphere 6.0
VCE - EMC - Cisco - VMWare 2014 — 2015
VCE-CIA certified converged infrastructure associate, Data Centers Converged Infrastructures
LeaderQuest 2013 — 2013
VC-VIP on vSphere 5.1 VMWare Virtual Infrastructure Professional, Training on VMWare vSphere 4-5.1, B+
University of Maryland College Park 1994 — 1997
NA, Studio Arts/Architecture
Northern Virginia Community College 1987 — 1994
AS, Computer Aided Drafting
Charter Communications December 2013 - Present
Kellogg Company April 2008 - March 2013
RJ Reynolds April 2005 - December 2007
Details, Inc January 2002 - January 2005
Skills
Sales Operations, Merchandising, Sales, Grocery, Cold Calling Experience, Consumer Products, Trade Marketing, Inventory Management, Nielsen, IRI, Sales Management
Education
Oregon Institute of Technology
Comcast August 2010 - Present
Charter Communications May 1998 - November 2007
Bed Bath and Beyond September 2003 - December 2005
Charter Communications April 1998 - May 1998
Skills
Microsoft Excel, Project Management, Process Improvement, Access, Billing Systems, Databases, PowerPoint, Customer Service, SQL, Troubleshooting, Analysis, Human Resources, Business Analysis, Call Centers, Customer Satisfaction, Leadership, Management, Program Management, Project Planning, Software Documentation, System Administration, Team Leadership, Teamwork, Telecommunications, Time Management, Training
Education
Northern Michigan University
BACHELOR OF ARTS, HISTORY, CIS
Northern Michigan University
MASTERS OF ARTS, ADMINISTRATION
Northwestern Community CollegeTraverse
ASSOCIATES OF APPLIED SCIENCE, COMPUTER DATA PROCESSING
Charter Communications March 2015 - August 2015
The Hartford July 2012 - February 2015
NVIDIA November 2011 - July 2012
The Hartford December 2008 - November 2011
NVIDIA August 2007 - November 2008
First American Financial Corporation June 2007 - August 2007
Catholic Health East January 2007 - May 2007
AT&T July 2006 - December 2006
JEA February 2006 - June 2006
Symphony Services February 2004 - December 2005
Skills
Business Objects, Crystal Enterprise, Oracle, Sybase, SQL Server 2000-2008, SSIS, SSRS, Microsoft SQL Server, Data Modeling
Education
Osmania University 2000 — 2002
M.Sc, Computer Science
Easy Ice May 2015 - Present
Applied Industrial Technologies June 2014 - May 2015
Lowe's Home Improvement May 2012 - June 2014
Northern Michigan University 2008 - December 2013
Negaunee High School 2011 - 2012
Charter Communications July 2009 - November 2011
Menards August 2008 - July 2009
Skills
Customer Service, Customer Relations, Microsoft Office, Planning, Customer Satisfaction, PowerPoint, Retail, Microsoft Word, Microsoft Excel, Team Leadership, Time Management, Outlook, Teamwork, Team Building, Leadership, Sales, Management, Troubleshooting, Training, Access, Operations Management, Public Speaking, Continuous Improvement, New Business Development
Education
Northern Michigan University 2008 — 2013
Bachelor's degree, Business Management
Negaunee High School 2004 — 2008
Charter Communications August 2015 - Present
Data-Core Systems Inc. April 2015 - August 2015
Citibank November 2010 - March 2015
TechMahindra June 2009 - November 2010
IBM India pvt.ltd November 2008 - June 2009
RelianceInfo solution pvt. ltd November 2006 - October 2008
Idea Compu soft pvt.ltd January 2005 - November 2006
Skills
TIBCO iProcess, TIBCO, EAI, ESB, Solution Architecture, JMS, Telecommunications, SOA, Business Process Design, Oracle, Enterprise Architecture, Middleware, Java Enterprise Edition, CEP, Architectures, TIBCO EMS, Tibco BW, Tibco Admin, Tibco Business Event, Big Data Analytics, SAP SD module, Analytics, Hadoop, REST-ful web-service
Education
Welingkar Institute of Management 2008 — 2010
PGDBA, E-business
Pandit Ravishankar Shukla University 2000 — 2004
B.E, Computers sci & engg
Charter Communications July 2013 - Present
Cablevision April 2007 - June 2013
Vision Net, Inc. May 2003 - December 2006
Skills
Network Engineering
Education
University of Great Falls 2000 — 2003
Bachelors, Computer Science
Northwest College 1998 — 1999
General Studies
Charter March 2014 - Present
Charter Communications January 2006 - March 2014
Charter Communications May 2001 - January 2006
Marquip Inc. 1994 - 2000
Skills
Cable Television, Broadband, Process Improvement, DOCSIS, HFC, Cross-functional Team..., Optical Fiber, Telephony, Cable Broadband, SIP Trunking, CSG, Call Center, Cable Modems, FCC, Customer Satisfaction, Telecommunications, VoIP, T1, Cables, SIP, ICOMS, IPTV, Call Centers, Avaya, Computer Network..., MPLS, Ethernet, IVR, Internet Services, IP, Cabling, VOD, Wireless, Workforce Management, Routers, CMTS, RF, Telecommunications..., Billing Systems, WiFi, Call Center Development
Education
Ottawa University-Wisconsin
Bachelor's degree, Business Administration and Management, General
Charter Communications November 2012 - Present
Hewlett-Packard July 2011 - February 2012
Hewlett-Packard March 2010 - June 2011
Nike 2010 - 2010
Costco Wholesale 2009 - 2009
Richy's Market 2009 - 2009
Special Olympics Oregon 2006 - 2009
Skills
Fiber Optic Technology, WAN, PRI, SIP, Optical Ethernet, IP PBX, Business Internet, Converged Infrastructure, Cloud Consulting, Cloud Computing, VDI, Virtualization, VMware, Microsoft Virtual Server, Networking Solutions, Storage Solutions, Server Consolidation, Servers, Data Center, Disaster recovery, Business continuity, Enterprise Software, App development, iOS, WebOS, Android, Jailbreaking, Mac OS X, HP, Charter Business, Cold calling, Presenting, Prospecting, Solution Selling, Strategic Account..., Account Management, Strategic Planning, Sales Process, Sales, Marketing, Customer Service, Channel Partners, Direct Sales, Leadership, Team Leadership, Team Building, CRM, Siebel, Salesforce.com, Microsoft Office
Education
Oregon State University
Bachelors of Science - Business Administration, Marketing & Athletic Administration
Crescent Valley High School
Charter Communications March 2015 - Present
Charter Communications October 2013 - March 2015
Barnes Investment Group LLC. June 2010 - January 2014
Comcast February 2008 - March 2011
Comcast September 1998 - February 2008
Comcast January 1998 - September 1998
Comcast January 1996 - January 1998
Skills
Account Management, Broadband, Budgets, Cable Television, Cabling, Call Centers, Computer Network..., Contract Negotiation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Customer Service, Digital Video, Direct Sales, Fiber Optics, IP, IPTV, Integration, MPLS, Leadership, Management, Network Engineering, Network Design, Networking, Operations Management, New Business Development, Process Improvement, Product Management, Managed Services, Project Management, Routers, Sales, Sales Operations, Salesforce.com, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Technical Support, Telecommunications, Telephony, VOD, Troubleshooting, Vendor Management, Video, Program Management, VoIP, Wireless, Ethernet, Optical Fiber
Education
Northwood University
Bachelor, Business
Kantar Health October 2005 - Present
Webster University January 1989 - Present
Southwestern Bell Yellow Pages October 1999 - November 2005
SBC Advertising 2000 - 2005
Charter Communications January 1999 - October 1999
Sprint Communications December 1997 - January 1999
Southwestern Bell Yellow Pages February 1992 - December 1997
Southwestern Bell Corporation September 1989 - February 1992
Southwestern Bell Telephone Company December 1983 - September 1989
Skills
Statistics, Forecasting, Marketing Research, Research, Data Analysis, Excel, Microsoft Office, SPSS, Data Mining, Competitive Analysis, Access, Healthcare, Logistic Regression, SAS/SQL, Analysis, Market Analysis
Education
Oklahoma State University 1978 — 1983
MS, Economics, Quantitative Studies
Oklahoma State University
MS, Economics; Microeconomic Analysis and Quantitative Methods
Oklahoma State University
BS, Business Administration; Economics; Finance
Lowe's Companies, Inc. March 2015 - Present
Eagle Consulting INC 2013 - March 2015
Eagle Consulting INC 2013 - March 2015
Newwave Communications November 2011 - 2013
Mediacom Communications 2009 - 2011
Insight Communications 2005 - 2009
Cable ONE Business 2003 - 2005
Goodart Consulting 2001 - 2003
Charter Communications 1999 - 2001
Galaxy Cable 1997 - 1999
Skills
Broadband, Direct Sales, Sales Management, Call Center, Telecommunications, VoIP, Sales Process, Account Management, Telemarketing, Telephony, Forecasting, B2B, Customer Retention, New Business Development, Customer Satisfaction, Sales Operations, P&L Management, Call Centers, Solution Selling, Cross-functional Team..., Leadership, Wireless, Sales, Management, Training, Competitive Analysis, Team Building, Team Leadership, Strategic Partnerships, Strategic Planning, Marketing Strategy, Salesforce.com, Marketing, Customer Service, Business Development, Cold Calling
Education
Oklahoma State University
oglala lakota sioux housing authority May 2009 - Present
type emporium January 2008 - February 2009
Amest Construction Management LLC. April 2006 - September 2008
Charter Communications July 2005 - January 2007
Ruschs construction March 2004 - May 2006
Interstate Connections October 2003 - September 2005
Pantax Nuclear Power February 2001 - February 2004
Schwans Sales and Distribution January 2001 - June 2003
Skills
Sales, Customer Service, Sales Management, Account Management, Direct Sales, Retail, Customer Satisfaction, Microsoft Office, Team Leadership, Telecommunications, Marketing, Salesforce.com, Management, Solution Selling, Time Management, Sales Process, PowerPoint, Cold Calling, Microsoft Word, Merchandising, New Business Development, Social Media, Customer Experience, Inventory Management, Social Media Marketing, Business Development, Social Networking, Marketing Communications, Wireless, Advertising, Outlook, Project Management, Store Management, Team Building, Customer Retention, Negotiation, Sales Operations, Microsoft Excel, Leadership, Selling, Marketing Strategy, Product Marketing, Visual Merchandising, Retail Sales, CRM, B2B, Event Planning, Strategic Planning, Facebook
Education
Metropolitan Community College-Business & Technology 2000 — 2021
Job Skills Training Specialist, Human Resources Development
Oglala Lakota College
Western Nebraska Community College
Residential and Commercial Wiring Cert
Bill Marsh Automotive Group November 2011 - Present
Charter Communications June 2009 - October 2011
Skills
New Business Development, Business Strategy, Business Planning
Education
Northwestern Michigan College 1986 — 1990
Associates of Applied Science, Business Administration
Northwestern Michigan College 1983 — 1984
Certificate of Achievement, Business Data Processing
US Navy April 2004 - Present
Charter Communications January 2011 - September 2011
Education
University of California, San Diego 2011 — 2012
Bachelor of Arts (B.A.), Political Science, International Relations
Pasadena City College 2009 — 2010
Associate of Arts (A.A.), General Studies
Charter Communications November 2012 - Present
NewNet Communication Technologies (Acquired from Nokia Siemens Networks) February 2012 - November 2012
Nokia Siemens Networks (Acquired from Motorola Solutions, Inc) May 2011 - January 2012
Motorola Solutions March 1993 - March 2011
Skills
EVDO, Cisco Technologies, Mobile Communications, Cellular Communications, 4G, Wimax, IP, LAN-WAN, System Deployment, CCNP Certified, CCNA, LTE, Mobile-IP, Simple-IP, CDMA, CDMA 1X, Linux, Solaris, Redback..., Brocade, Foundry, WiMAX
Education
Northern Illinois University 1987 — 1993
Bachelor's of Science, Electrical and Electronics Engineering
City of Marshall, TX July 2006 - Present
Charter Communications September 2000 - September 2004
Education
Panola College 2010 — 2015
Wapakoneta, Ohio 1980 — 1984
DTE Energy August 2013 - Present
Charter Communications November 2012 - August 2013
Taconite Broadcasting May 2011 - August 2013
WLUC-TV6 May 2012 - November 2012
NMU A/V August 2010 - May 2012
Northern Michigan University WNMU-TV August 2010 - May 2012
TRANSCANADA CO May 2008 - August 2010
Skills
Audio Post Production, Audio Engineering, Audio Visual Support, Live Sound, Musician, Percussion, Trombone, Piano, Guitar, Live Recording, Radio Host, Office Administration, Social Media Marketing, Building Maintenance, Cable Television, Internet Services
Education
Northern Michigan University 2008 — 2012
Bachelor of Science (B.S.), Communication and Media Studies, Graduated
Gladstone High School 2004 — 2008
Diploma, High School/Secondary Diploma Programs
Charter Communications April 2013 - Present
Frontier Computer Corporation January 2013 - January 2013
Eagle Picher March 1998 - December 2009
Skills
Cnc, Windows 7, Computer Hardware, CNC Programming, Windows
Education
Northwestern Michigan College 2010 — 2013
Associate in Applied science, CIT infrastructure
SCI Consulting August 2007 - November 2012
Self Employed - IT Consultant May 2006 - August 2007
Charter Communications September 2005 - May 2006
Y12 Federal Credit Union November 2004 - September 2005
IdleAire, Inc. May 2004 - November 2004
Focus Environmental, Inc September 1994 - November 2003
Sea Ray Boats March 1985 - July 1992
Skills
CompTIA A+ Certification, VPN, Windows Server
Education
Pellissippi State Community College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Computer Integrated Drafting & Design, 3.69
Charter Communications August 2009 - Present
Charter Communications November 2006 - August 2009
Charter Communications November 2004 - November 2006
Charter Communications July 2004 - November 2004
Charter Communications November 2003 - July 2004
Charter Communications June 2002 - November 2003
Skills
Call Centers, Telecommunications, Process Improvement, Troubleshooting, Vendor Management, VoIP, Customer Experience, Cross-functional Team..., Workforce Management, Wireless, Customer Satisfaction, Operations Management
Education
Northern Michigan University 1997 — 2002
Bachelor of Science, Computer Information Systems
Charter Communications January 2012 - Present
Rajala Forest Products, Inc. June 2005 - January 2012
Education
Northern Michigan University 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Mount Senario College 2000 — 2001
Music Theory
Charter Communications October 2006 - Present
MCI Corporation January 2000 - May 2004
Skills
Call Centers, Telecommunications, Telephony, Workforce Management, Customer Experience, Avaya, Troubleshooting, VoIP, Customer Satisfaction, Outlook, Customer Retention, Customer Service, Technical Support, Windows, Cisco Technologies
Education
Ogeechee Technical College
Charter Communications August 2012 - Present
Wendy's February 2001 - August 2012
Education
Oregon Institute of Technology 1999 — 2003
henley high school 1995 — 1999
high school diploma
Charter Communications March 2013 - Present
Traverse City Area Public Schools March 2008 - March 2013
Skills
Human Resources, Personnel Management, Training, Staff Development, Recruiting, Onboarding, College Recruiting, Employee Relations, Employee Engagement, Succession Planning, Coaching, Talent Management, Performance Management, Talent Acquisition, Employee Benefits, Interviews, Career Development, Organizational..., Employee Training, New Hire Orientations, Leadership, Resume Writing, Hiring, HRIS
Education
University of South Alabama 2001 — 2006
Bachelor’s Degree, Business Administration/Human Resources Management
Northwestern Michigan College 1990 — 1993
Associate of Arts (A.A.), Business Administration and Management, General
Buckley Community School 1987 — 1990
Charter Communications September 2013 - Present
Pizza Hut July 2009 - June 2013
Ozarks Technical Community College January 2013 - May 2013
Wal-mart August 2007 - September 2008
Skills
Restaurant Management, Computer Repair, Computer Hardware
Education
Ozarks Technical Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Networking
Charter Communications September 2003 - Present
Charter Communications September 2003 - Present
Education
Pacific Union College
Public Relations, Advertising, and Applied Communication
Charter Communications February 2001 - Present
Skills
Management, Budgets, Process Improvement, Project Management, Leadership, Team Leadership, Forecasting
Education
Northern Illinois University
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Wisconsin-Oshkosh
Bachelor of Business Administration (B.B.A.), Finance, General
Charter Communications
Skills
Customer Service, Marketing Strategy, Account Management, Sales, Telecommunications
Education
Oregon State University 1972 — 1976
BA Liberal Arts, Business and History
Oregon State University 1972 — 1976
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Cloudnexa July 2015 - Present
Comcast June 2015 - Present
Charter Communications February 2015 - May 2015
Client Services Incorporated December 2014 - February 2015
North County Technical High School September 2013 - November 2014
Marriot West May 2014 - October 2014
Vance Cleaning March 2013 - October 2013
Skills
CCENT, Networking, Help Desk Support, Network Administration, Troubleshooting, VPN, Cisco Technologies, CCNA4: Connecting..., CCNA3: Scaling Networks, CCNA2: Routing and..., CCNA1: Introduction to..., Network Operations, Computer Network...
Education
North County Technical High School 2013 — 2015
Certificate, Computer Systems Networking and Telecommunications
Penn Foster 2011 — 2015
High School, General Studies
Charter Communications December 1995 - Present
Education
Oakland Community College
Rets Electronic Schools