Global Knowledge
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Employees
Global Knowledge Training April 2012 - Present
Global Knowledge Training January 2011 - April 2012
Global Knowledge January 2008 - February 2011
KB Home July 2006 - September 2007
Mylan Bertek Pharmaceuticals 1999 - 2001
Skills
Solution Selling, Direct Sales, Account Management, Sales, Networking, Lead Generation, Selling, Training, Sales Management, Business Development, Building Relationships, Social Networking, B2B, Customer Service, Unified Communications, Human Resources, Team Leadership, Project Management, Customer Satisfaction, Leadership, Data Center, CRM, Employee Training, Strategic Partnerships, Sales Presentations, Sales Operations, Managed Services, Enterprise Software, Cross-functional Team..., Marketing, VMware, New Business Development, Channel Partners, Cloud Computing, Security, Customer Retention, Strategy, Time Management, Vendor Management, Cisco Technologies, Public Speaking, Strategic Planning, Team Building, Management, Coaching, Negotiation, Selling Skills, Contract Negotiation, Call Centers
Education
North Carolina State University 2002 — 2006
Bachelor of Science (BS), Psychology
University of Tennessee-Knoxville 2001 — 2004
Bachelor of Science (BS), Psychology
Global Knowledge December 2006 - November 2014
Independent Consultant/ Contractor 2003 - 2006
TRG - Training Resource Group 2001 - 2003
Chapel Hill Carrboro School District October 1999 - May 2001
Interwest Applied Research July 1996 - July 1998
Business Education Compact January 1992 - November 1993
Business Education Compact December 1989 - November 1992
Fairbanks North Star Borough School District and Beaverton Public Schools, August 1983 - May 1990
Wyeth Ayerst Laboratories July 1988 - June 1989
Shannon & Wilson, Inc. February 1980 - August 1982
Skills
E-Learning, Training Delivery, Training, Instructional Design, Instructor-led Training, Program Management, Employee Training, Cloud Computing, Project Management, Blended Learning, Technical Training, Learning Management, Needs Analysis, Leadership Development, Change Management, Cross-functional Team..., Scheduling, Training Program..., Professional..., Stakeholder Engagement, Recruiting, Team Management, Curriculum Development, Program Implementation, Educational Consulting, Workshop Facilitation
Education
Project Management Institute
Project Management Professional Certification, Project Management
Penn State University
Bachelor's Degree, Biology
Penn State University
Associate's Degree, Marine Sciences Certification
University of Alaska Fairbanks
Bachelor's Degree, Education - Secondary Math and Science
Global Knowledge October 2007 - Present
Global Knowledge Canada December 2012 - April 2015
Global Knowledge Canada October 2007 - December 2012
Sageworks June 2007 - September 2007
East Coast Plumbing and Heating November 1999 - May 2007
Ferguson Enterprises May 2006 - August 2006
Skills
Customer Service, Customer Relations, Problem Solving, Microsoft Office, Account Management, Cold Calling, Solution Selling, Sales Process, Direct Sales, Leadership, Sales, Training, Management, Business Analysis, Employee Training, Sales Operations, Team Management, Sales Management, Time Management, Customer Retention, Networking, Building Relationships, Project Management, Selling, Cloud Computing, Customer Satisfaction, Salesforce.com, Strategy, Business Process..., Business Planning, Team Leadership, CRM, Leadership Development, Team Building, Business Development, Coaching, Lead Generation, Vendor Management, Recruiting, Program Management, Consulting, SaaS, Marketing, Sales Presentations, Marketing Strategy, Relationship Building, Strategic Planning, Process Improvement, New Business Development, Strategic Partnerships
Education
Longwood University 2003 — 2007
B.S, Business Economics, Business Administration, Overall GPA 3.478
American Management Association
Global Knowledge
R&L Logistics World Services December 2014 - Present
Entelgy January 2014 - November 2014
Oracle December 2011 - January 2014
Consult Soft S.A. April 2009 - June 2011
Global Knowledge January 2008 - April 2009
Consult Soft S.A. April 2004 - December 2007
Universidad Catolica de Colombia January 2004 - April 2004
Banco AV Villas January 2002 - April 2004
Universidad Militar Nueva Granada January 1995 - March 2001
LA FE PREVISORA COMPAÑÍA DE SEGUROS, S.A. January 1994 - January 1995
Skills
Business Intelligence, Cloud Computing, Pre-sales, SOA, Inteligencia empresarial, Solution Selling, Enterprise Software, Computación en la nube, Gerencia de ventas, IT Solutions, Oracle E-Business Suite, Preventas, Sales Process, Business Strategy, Siebel, Business Alliances, Estrategia empresarial, Professional Services, SaaS, Solution Architecture, VMware, Venta de soluciones, ERP, Liderazgo de equipos, Customer Service, Sales Management, Sales, Programas informáticos..., Arquitectura orientada..., Ventas, Software Development, Security, Sales Operations, Knowledge Management, Security Management, Sistemas de..., Gestión de proyectos, BPO, Technology Solutions, Solution Implementation, IDM, JD Edwards, InfoVista, Security Compliance, RightNow, Open Text Livelink, Fabric Development, Telco Industry, Media Industries, Security Operations
Education
Politécnico Grancolombiano 1993 — 2000
Systems engineer, Ingeniería informática, http://www.poligran.edu.co/eContent/newsdetail.asp?id=142&idcompany=9
Universidad Católica de Colombia 1992 — 1994
Ingeniería Industrial
WingSwept June 2013 - Present
CDC News February 2012 - March 2013
Global Knowledge 2010 - 2011
Lenovo US October 2007 - December 2009
CCH WoltersKluwer November 2004 - October 2007
Misys Healthcare Systems August 2002 - September 2004
Siebel Systems, Inc July 2000 - July 2002
Tech Resource Group September 1999 - July 2000
Lanier Worldwide December 1993 - August 1999
Skills
Salesforce.com, SaaS, B2B, Sales, Cold Calling, Oracle CRM, Sales Presentations, Team Building, Solution Selling, SEO, SEM, CRM, Website Creation
Education
North Carolina State University 1990 — 1992
Bachelor of Science, Business Management
University of North Carolina at Asheville 1988 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Brixx Wood Fired Pizza October 2014 - Present
Brixx Wood Fired Pizza February 2010 - Present
U.S. National Whitewater Center June 2014 - October 2014
Red Ventures May 2011 - November 2013
Kannapolis Intimidators - Single A' Affiliate of the Chicago White Sox' January 2011 - April 2011
Southend Home Improvement January 2010 - December 2010
Global Knowledge November 2009 - December 2009
North Carolina State University Office of Annual Giving June 2007 - January 2009
Skills
Marketing, Leadership, Sales, Customer Service, Sales Process, Training, Competitive Analysis, Entrepreneurship, Marketing Communications, Integrated Marketing, Social Media, Inside Sales, Outside Sales, Business Development, Customer Acquisition, Customer Retention, SEO, Interpersonal Skills, Performance Motivation, Microsoft Office, Lead Generation, Team Building, Strategic Planning, Account Management, Social Media Marketing, Microsoft Excel, Management, Market Research
Education
North Carolina State University - College of Management 2005 — 2009
Business Management, Marketing & Entrepreneurship
Penguin Group USA April 2014 - July 2014
Penguin Group USA February 2012 - April 2014
Macmillan January 2008 - January 2012
Penguin Group USA July 2006 - January 2008
Global Knowledge September 2005 - July 2006
DK June 2002 - September 2005
Skills
Publishing, Wine, Books, Marketing, Children's Books, Management, Ebooks, Microsoft Excel, Public Speaking, Content Development, Newsletters, Writing, Wine Tasting, Wine & Spirits Industry, Wine Education, Sales, Analysis, Online Publishing, Sales Management, Academic Publishing, Digital Media, Copywriting, Social Media, Content Strategy
Education
Meredith College 1994 — 1998
Bachelor of Arts (BA), English Language and Literature, General
Wine & Spirit Education Trust
LEVEL 2 INTERMEDIATE CERTIFICATE IN WINES AND SPIRITS
Wine & Spirit Education Trust
LEVEL 1 FOUNDATION CERTIFICATE IN WINES AND SPIRITS
NYU Summer Publishing Institute 1999 — 1999
Certificate in Publishing
Global Knowledge September 2014 - Present
Global Imaging Systems September 2010 - April 2014
AccuWeather, Inc July 2009 - September 2010
Gordon Flesch Company June 2002 - May 2009
Skills
Strategic Communications, Strategic Planning, Communication Skills, Sales Management, Program Management, Morale, Ethical Leadership, Group Dynamics, New Business Development, Consultative Approach, High level of initiative, Resource Development, Staff Retention, Analytic Thinking, Adaptability, Responsiveness, entrepreneurial, Driving Results, Proactive self-starter, Team Leadership, Energetic Leader, SaaS, Selling, Strategy, Leadership, Sales, Team Building, Solution Selling, Account Management, Business Development, Customer Retention, Customer Satisfaction, Strategic Partnerships, Management, Sales Process, Sales Presentations, B2B, Cold Calling, Direct Sales, Training, CRM
Education
Millikin University 1985 — 1989
BS, Finance
Statera, Inc. June 2014 - Present
e-inc. July 2004 - June 2014
WorkWise January 2013 - March 2014
Infosys Consulting, Inc. September 2011 - December 2012
Wells Fargo Advisors August 2010 - March 2011
Chevron May 2008 - July 2010
Global Knowledge November 2006 - November 2007
Yankelovich February 2003 - June 2004
Accenture January 1999 - January 2002
Skills
Program Management, Project Management, Change Management, Training, Customer Experience, Management Consulting, Business Strategy, Salesforce.com, Proposal Writing, Performance Improvement, SharePoint, Thomson One, Resource Management, Process Improvement, Cross-functional Team..., Continuous Improvement, Organizational..., Customer Relations, E-learning, Instructional Design, Vendor Management, Performance Management, Team Management, Public Speaking, Budgets, Team Building, E-Learning, Customer Service, Strategic Planning, Management, Training Delivery, Leadership, Selling, Employee Training, Consulting, CRM, Business Process, Recruiting, Project Planning, Enterprise Software, Strategy, Sales
Education
North Carolina State University - College of Management 1994 — 1998
Bachelor of Science, Business Management, Marketing
PBM Graphics, Inc., An RR Donnelley Company December 2014 - Present
Spiritual Frontiers Fellowship September 2014 - Present
Fast Lane Consulting and Education Services, Inc. January 2014 - September 2014
Aneukor Llc April 2013 - December 2013
Global Knowledge 2004 - April 2013
Classic Graphics April 2002 - November 2005
D-Max Imaging Inc January 1990 - March 2002
Quality Control Color 1987 - 1990
Carolina Repro-Graphics 1984 - 1988
Skills
Training, Sales Process, Account Management, Networking, Sales Operations, Cold Calling, Direct Sales, New Business Development, Sales, Management, Customer Service, Strategy, Solution Selling, Coaching, Sales Management, Telecommunications, Selling, CRM, Professional Services, Salesforce.com, Program Management, Troubleshooting, Strategic Partnerships, Customer Retention, Channel Partners, Negotiation, Lead Generation, Business Development, Cloud Computing, Enterprise Software, Time Management, Business Process..., Team Leadership, Team Building, Cisco Technologies, Sales Presentations, Employee Training, SaaS, Marketing, B2B, Needs Analysis, Leadership Development, Unified Communications, Building Relationships, Desktop Publishing, Creative Writing, Customer Relations, Outsourcing, Basic Electronics, Problem Solving
Education
Smith High School 1977 — 1979
High School Graduate, Fine/Studio Arts, Painting, Photography, Sculpture
Western Carolina University 1979 — 1983
BFA, Sculpture - Glassblowing - Copper Electroforming
Guilford Technical Community College 1986 — 1987
Electronics Repair Technician, TV and Computer Servicing
Square 1 Bank September 2010 - Present
Research Triangle Institute International July 2009 - July 2011
Monsanto 2007 - July 2009
Smith Breeden Associates 2007 - 2008
Investors Title Company 2006 - 2007
Red Prairie 2005 - 2006
SpectraSite Communications 2001 - 2005
Global Knowledge 2000 - 2001
Duke Clinical Research Institute 1998 - 2000
BASF 1997 - 1998
Skills
VB.NET, C#, SQL Server, ASP.NET, Web Services, Visual Studio, LINQ, .NET, IIS, XML, SharePoint, SQL, JavaScript, Windows, SSIS, ASP, T-SQL, SSRS, HTML, ADO.NET, CSS, Web Development, Software Development, AJAX, jQuery, WinForms, OOP, SOA, PL/SQL, Database Design, Web Applications, Subversion, Application Development, Microsoft SQL Server, Oracle, Agile Methodologies, Visual Basic, VSS, Databases, Crystal Reports, VBScript
Education
Louisiana State University
BS, Computer Science
Global Knowledge September 2015 - Present
Global Knowledge September 2014 - September 2015
The Original Relocation Guide August 2013 - September 2014
Southside Consulting Group, Inc. June 2013 - August 2013
Bluetique Cheap Chic August 2012 - May 2013
Miami University August 2011 - April 2012
Goodyear June 2008 - August 2010
Skills
Leadership, Market Research, Microsoft Office, Customer Service, Strategy, E-commerce, Advertising, Project Management, Training, Management, PowerPoint, Sales, Social Media Marketing, Organization, Building Relationships, WordPress, Google Analytics
Education
Miami University 2009 — 2013
Bachelor of Arts, Psychology and Marketing
Citrix May 2015 - Present
Citrix-ShareFile June 2014 - Present
Citrix January 2014 - May 2014
Global Knowledge Training July 2011 - November 2013
Global Knowledge November 2010 - August 2011
Global Knowledge Training March 2010 - November 2010
Skills
Sales, Customer Service, Customer Satisfaction, Training, Account Management, Management, New Business Development, Selling, Sales Process, Project Management, Customer Retention, Sales Operations, Strategic Planning, Cold Calling, Team Leadership, Business Analysis, Solution Selling, B2B, Security, Leadership Development, Business Development, Networking, CRM, Employee Training, Marketing, Salesforce.com, Leadership, Sales Management, Coaching, Team Building, Business Process..., Time Management, Lead Generation, Recruiting, Direct Sales, Building Relationships, Relationship Building
Education
North Carolina State University 2005 — 2009
BS, Business Administration- Marketing
North Carolina State University 2005 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Financial Services
Layer8 Training, Inc. March 2014 - May 2015
ASPE, Inc. May 2010 - March 2014
Global Knowledge 2002 - 2010
LIPSinc 2000 - 2001
iEntertainment Network 1999 - 2000
ReadyCom 1997 - 1999
Motient/American Mobile Satellite 1995 - 1997
MCI 1991 - 1995
Skills
Business Development, Program Management, Marketing Strategy, Team Leadership, New Business Development, Marketing, Sales Process, Process Improvement, Project Management, Online Advertising, Business Analysis, Social Media Marketing, Product Marketing, Social Media, Leadership Development, Training, Business Strategy, Sales, Leadership, Change Management, Strategy, Product Management, Marketing Communications, Start-ups, Strategic Partnerships, Management, Lead Generation, Strategic Planning, Team Building, Sales Management
Education
James Madison University 1990 — 1991
MA
The College of William and Mary 1985 — 1989
Bachelor of Arts (B.A.)
Global Knowledge Training October 2010 - Present
Global Knowledge Training April 2008 - October 2010
Global Knowledge May 2007 - April 2008
Global Knowledge Training LLC August 2005 - February 2007
Global Knowledge October 2005 - August 2006
Skills
Channel, Sales Management, Sales, Sales Operations, Marketing, Solution Selling, Account Management, Channel Partners, Training, Management, Salesforce.com, Cloud Computing, Cold Calling, Strategy, Unified Communications, Sales Process, Networking, Team Leadership, Recruiting, Selling, SaaS, New Business Development, Sales Presentations, Direct Sales, Business Development, Customer Retention, Lead Generation, Building Relationships, Professional Services, Enterprise Software, Selling Skills, Partner Management, Strategic Partnerships, Leadership, Multi-channel Marketing, B2B, Go-to-market Strategy, CRM, Cisco Technologies, Software Industry, Sales Enablement, Data Center, Business Alliances, VoIP, Key Account Management, Inside Sales, Pre-sales, Channel Sales, Product Marketing, IBM Certified
Education
La Salle University 1991 — 1995
Bachelors, Elementary and Special Education
edgewood elementary
Eaton July 2015 - Present
Eaton November 2013 - Present
ChannelAdvisor May 2013 - October 2013
Eaton Corporation August 2011 - May 2013
Global Knowledge August 2010 - August 2011
KELLER WILLIAMS July 2009 - August 2010
Radcliffe Properties January 2009 - September 2009
KEYSTONE CORPORATION September 2005 - December 2008
THE FLORIAN COMPANIES November 2003 - May 2005
Skills
IT Sales, Business Development, Channel Sales, Contract Management, Account Management, Leadership, Management, Contract Negotiation, Sales, Training, Business Process..., Marketing, Process Improvement, Analysis, Direct Sales, Customer Service, Vendor Management, Team Building, Leadership Development, Solution Selling, Integration, Salesforce.com, CRM, Sales Process, Sales Management, Cold Calling, Sales Operations, New Business Development, SaaS, Lead Generation
Education
North Carolina State University 1995 — 1999
Bachelor of Arts
North Carolina State University 1994 — 1999
North Carolina Real
continued
RHS
Synaptic Solutions Inc. August 1997 - Present
Firefly Communications 2009 - Present
Global Knowledge 1995 - 2009
PSC 1989 - 1995
Skills
Cisco Nexus, MPLS Networking, BGPv4, Cisco Certified, Technical Course..., Curriculum Design, Data Center
Education
Queen's University 1981 — 1985
Bsc(H), Computing & Informationals Sciences
The Lundy Group June 2009 - January 2015
Global Knowledge 2006 - 2009
ATCOM Technology & Communications 2005 - 2006
Empire Distributors 2004 - 2005
Shelton Vineyards 2003 - 2004
NC Grape Council 2000 - 2003
Skills
Negotiation, Real Estate, Investments, Property Management, Brokerage, Marketing, Strategic Planning, Contract Negotiation, Training, Commercial Real Estate, Business Development, Investment Properties, Selling, Tenant Representation, Sales, Marketing Strategy, Sales Process, Account Management, New Business Development
Education
North Carolina State University 1995 — 2000
BS - double, Chemistry; Food Science
Global Knowledge 2011 - Present
ppedv GmbH 2010 - 2011
New Horizons empowerIT - mii January 2009 - March 2010
indigo GmbH April 1997 - December 2008
Skills
Account Management, Project Management, Channel Partners, Partner Management, Coaching, Team Leadership, Training, Vertriebspartner, Projektmanagement, Teamführung, IT-Strategie, Business Development
Education
Karl-Franzens-Universität Graz 1981 — 1988
Magistra, Germanistik, Philosophie, Psychologie, Pädagogik
thinQ December 2013 - Present
Lenovo July 2012 - November 2013
Freelance / Graphic Design Services August 2011 - August 2012
Cisco Systems October 2009 - July 2011
RTI International March 2008 - July 2009
Global Knowledge September 2006 - January 2008
Performance Impact September 2005 - September 2006
Skills
Adobe Creative Suite, Brochures, Logo Design, Flash Professional, InDesign, Illustrator, Photoshop, Dreamweaver, Adobe Acrobat, Multimedia, Instructional Design, Graphic Design, Web Design, ActionScript, User Interface Design, Graphics, Web Development, Layout, Flash, E-Learning, Art Direction, HTML 5, CSS, PDF, Print PDF, PowerPoint, Word, Adobe Digital..., Flyers, Acrobat X Pro, eLearning, Audacity, Microsoft Office, Adobe Connect, Storyboarding, User-centered Design, Corporate Identity
Education
Hirt & Carter School of Design 2001 — 2001
Web Design
Nassau Community College 1999 — 1999
Film Production
Intec College 1996 — 1998
Commercial Art
SAS Institute June 2010 - Present
Global Knowledge January 2008 - June 2010
Skills
Enterprise Software, Solution Selling, Business Intelligence, SaaS, Salesforce.com, Account Management, Sales, Integration, Cloud Computing, Training, Analytics, Professional Services, CRM, Business Development, Lead Generation, Direct Sales, Sales Management, Data Management, Government Contracting, Relationship Building, Trusted Business Advisor, Federal Government, Social Selling, Prospecting Skills, Presentation Skills, Thought Leadership, Team Leadership, Strategic Negotiations
Education
North Carolina State University
BA in Political Science
Global Knowledge 2005 - Present
SmartPath 2003 - 2005
Education
North Carolina Wesleyan College 2007 — 2009
BS, Accounting, Business Administration
Global Knowledge March 2015 - Present
Nationwide Insurance October 2012 - February 2015
Northwestern Mutual November 2011 - March 2012
Light Years Jewelry 2010 - 2011
Skills
Claims Resolution, Claims Management, Auto Claims, Accident Claims, Training, Employee Training, IT Solutions, Business Solutions..., ITIL, Information Technology..., Project Management, Agile Project Management
Education
North Carolina State University 2001 — 2006
Bachelor's degree, Political Science: Law and Justice
CCBrain January 2009 - Present
Global Knowledge January 2000 - December 2008
Nortel (BNR) 1993 - 1999
Education
Massachusetts Institute of Technology 1988 — 1992
BSEE, Computer Engineering
Fishues IT Services LLC November 2007 - Present
Global Knowledge 2007 - Present
Frameworks Computer Consulting and Training November 2001 - October 2007
The Connection Alliance January 1999 - November 2001
Infotec Commercial Systems, Inc. June 1996 - March 2001
Skills
Active Directory, Security+, Training, Microsoft Certified..., Microsoft SQL Server, Windows, Microsoft Exchange, SharePoint, Security, Windows Server, Windows 7, Windows Vista, XP, System Administration, Hyper-V, DNS, VMware, Microsoft Technologies, Virtualization, Servers, Group Policy, Network Security, Network Administration, DHCP, Windows XP, Cisco Technologies, Firewalls
Education
Gettysburg College 1975 — 1979
BA, Psychology, Economics
Jensen Enterprises March 2005 - Present
Traveling Coaches 2006 - 2012
The Training Associates 2007 - 2010
Global Knowledge 2009 - 2009
HSSK Group 2008 - 2009
Savvy Training 2007 - 2009
Attorney Resource 2003 - 2008
Burntsand 2005 - 2006
CompUSA 2001 - 2003
Westlake Group of Companies 1997 - 2001
Skills
Instructional Design, E-Learning, Instructor-led Training, Training, Hands-on Training, Technical Writing, Software Documentation, Training Delivery
Education
Houston Community College
Ingram Micro October 2014 - Present
INDC October 2013 - October 2014
Global Knowledge January 2007 - September 2013
Adexis Storage December 2001 - August 2002
Babbage Simmel December 1996 - December 2001
Skills
Virtualization, Solution Selling, Cloud Computing, VMware, Project Management, Networking, Direct Sales, Security, Account Management, Channel Partners, Storage, Cisco Technologies, Business Process..., Leadership, Management, Training, Operating Systems, CRM, Cold Calling, Sales Process, Strategy, Enterprise Software, Unified Communications, Professional Services, Managed Services, Network Security, Telecommunications, Team Building, Lead Generation, Business Development, Strategic Partnerships, Consulting, New Business Development, Selling, Sales Operations, Sales Management, Data Center, Pre-sales, Vendor Management
Education
Marietta College 1989 — 1993
BA, Management, Marketing
NetApp October 2011 - Present
NetApp December 2009 - October 2011
Global Knowledge March 2006 - December 2009
Skills
Channel, Channel Partners, Virtualization, Cloud Computing, Solution Selling, Data Center, Cisco Technologies, Storage, SaaS, Salesforce.com, Unified Communications, VMware, NetApp, Sales Process, Direct Sales, Lead Generation, Servers, Security, Account Management, Disaster Recovery, Cold Calling, Sales Operations, Management, Training, Leadership, Sales, Sales Management, Professional Services, Enterprise Software, New Business Development, Employee Training, Sales Enablement, Storage Area Networks, Storage Solutions, Selling, Managed Services
Education
North Carolina State University 2000 — 2004
BA-English, Language, Writing, and Rhetoric
home July 2011 - Present
Century 21 Nachman Realty November 2010 - July 2011
SDV Solutions, Inc March 2009 - September 2009
EDS, an HP company June 2007 - February 2009
Electronic Systems, Inc. 2005 - 2007
Intelligent Decisions 2004 - 2005
KEI Pearson 2001 - 2004
Global Knowledge 2000 - 2001
Knowlogy 1999 - 2000
TSSI 1997 - 1998
Skills
DoD, Business Development, Operations Management, Strategic Partnerships, Management, Process Improvement, Program Management, Analysis, Cloud Computing, Sales, Account Management, Security, CRM, Enterprise Software, Training, Start-ups, Professional Services, Sales Management, Selling, Solution Selling, Leadership, Marketing, Human Resources, Recruiting, Direct Sales, Salesforce.com, Sales Process, Customer Satisfaction
Education
Franciscan University of Steubenville 1986 — 1990
BS, Business Administration/Management
Fayetteville-Manlius 1982 — 1986
High School Diploma
Adecco Employment Services 2005 - Present
Drake International 1998 - 2005
Global Knowledge 1995 - 1998
Digital Equipment Corporation 1989 - 1995
Education
CMA, MBA, B.Eng
Schulich at York MBA
MBA
Memorial University of Newfoundland
B.Eng, Civil
NetApp September 2008 - Present
Lenovo November 2006 - September 2008
ASPE 2005 - 2006
Good Technology 2004 - 2005
Global Knowledge 2000 - 2004
T J Maxx 1994 - 2000
Roses 1987 - 1988
Roses 1987 - 1988
Skills
Solution Selling, Salesforce.com, Cloud Computing, Account Management
Education
North Carolina Central University 1983 — 1987
BBA, Business
Coulwood
Coulwood
Our Lady of Consolation
West Charlotte High School
scil animal care company January 2015 - Present
scil animal care company a Henry Schein Company March 2013 - Present
Walton Signage August 2011 - 2012
Global Knowledge October 2010 - August 2011
Watchfire, Inc. June 2007 - November 2010
WATCHFIRE, INC January 2008 - May 2008
Skills
Account Management, Team Building, Selling, Sales, Sales Operations, Sales Management, Business Development, New Business Development, B2B, Training
Education
Indiana State University
Master's degree
Saint Mary-of-the-Woods College 2006 — 2009
Bachelor of Science, Marketing
Allscripts March 2010 - Present
Global Knowledge August 2008 - April 2009
Global Knowledge March 2004 - August 2008
Hanson Aggregates 2002 - 2004
Dress Barn 2001 - 2002
Sault Ste. Marie Tribe of Chippewa Indians 1997 - 2001
Skills
Accounting, Account Reconciliation, General Ledger, Accounts Payable, Tax, Sales Tax, Process Improvement, Management, Tax Accounting, Sarbanes-Oxley Act, Fixed Assets, Accounts Receivable, Auditing
Education
North Carolina Wesleyan College 2005 — 2008
BS, Accounting
Global Knowledge May 2007 - Present
Global Knowledge Training May 2005 - February 2007
Skills
Project Coordination, Product Management, Marketing Strategy, Product Development, Marketing Communications, Strategic Planning, Pricing, Market Research, Training, CRM, Direct Sales, Partner Management, Management, Go-to-market Strategy, Analysis, Account Management, Strategic Partnerships, Sales Process, Solution Selling, Team Building, Business Strategy, Cross-functional Team..., Salesforce.com, Product Marketing, Channel Partners, Competitive Analysis, Team Leadership
Education
Penn State University 1985 — 1990
Bachelor of Science
The Jim Allen Group August 2013 - Present
Forma Life Science Marketing December 2011 - August 2013
Blackboard March 2010 - September 2011
Saf-T-Net AlertNow September 2007 - April 2010
Global Knowledge 2002 - 2007
Nortel Networks September 1999 - September 2001
AMTI 1998 - 2000
SAIC 1992 - 1997
Skills
Email Marketing, Marketing Strategy, Marketing Communications, E-learning, Online Marketing, Customer Relations, Product Marketing, Advertising, Promotions, Direct Marketing, Social Media, Integrated Marketing, Social Media Marketing, Event Management, SEO, Lead Generation, Event Planning, Multimedia, Team Building, SEM, Market Research, Competitive Analysis, Media Relations, Web Design, Brand Development, Digital Marketing, Strategy, Salesforce.com, Online Advertising, E-Learning, Customer Service, Trade Shows, Brand Management, Marketing
Education
James Madison University 1986 — 1990
BFA
Oakton
Vertex Inc. October 2007 - Present
SunGard Higher Education February 2003 - October 2007
Global Knowledge October 2000 - October 2002
AIG January 1997 - October 2000
Skills
E-learning, Instructor-led Training, Instructional Design, Captivate, Blended Learning, PowerPoint, Curriculum Design, Online Training, Microsoft Office, Curriculum Development, Instructional Technology, E-Learning, Needs Analysis, ADDIE, Software Documentation, Technical Writing, Learning Management..., Camtasia, Learning Management, Training, Hands-on Training, Technical Training, Training Delivery, RoboHelp, Performance Consulting, Articulate Studio, Consulting, Management
Education
Pennsylvania State University-Great Valley Graduate Center 1998 — 2009
M.Ed., Instructional Systems
Global Knowledge 1999 - Present
Bass Consulting Services, Inc March 1997 - Present
Terabeam September 1999 - March 2000
Boeing February 1990 - September 1997
Skills
Pre-sales, Network Design, Business Strategy, Routing, Network Security, Cisco Technologies, CCNA, Needs Analysis, CCNP, CCIE R&S, CCNP SP, Unified Communications, Data Center, Security, Network Architecture, Networking, IPv6, Network Engineering, VoIP, Cisco IOS, VPN, BGP, Cisco Routers, Cisco Certified, Troubleshooting, WAN, Switches, Routers, MPLS, TCP/IP, IP, CCIE, EIGRP, OSPF, Routing Protocols, QoS, Cisco Nexus, Ethernet, DHCP, RIP, MPLS VPN, Computer Network..., Cisco Security, Technical Support, Frame Relay, Juniper, Load Balancing, Technical Training, VLAN, Switching
Education
Pierce College at Fort Steilacoom 1980 — 1982
Mathematics and Computer Science
Private Training Companies December 2008 - Present
Pecan Grove Women's Golf Association October 2013 - November 2014
The Traveling Coaches June 2012 - August 2012
Catherine Lutz December 2010 - June 2012
Global Knowledge March 2009 - December 2009
Harris County August 2004 - December 2008
Sanctuary Concepts April 2003 - September 2008
Dell Computers October 2000 - February 2003
Silicon Graphics August 1997 - October 2000
Schlumberger 1994 - 1996
Skills
Training, Microsoft Excel, Visio, Servers, Access, Windows, WIX website design and..., Technical Support, Networking, Information Technology, Microsoft Office, Windows 7, Computer Hardware, Operating Systems, Software Documentation, Databases, Management, XP, Unix, Active Directory, Disaster Recovery, Integration, Enterprise Software, Linux, Security, System Administration, Outlook, Windows XP, Troubleshooting, Storage, Technical Writing, Team Leadership, SharePoint, Data Center, Virtualization
Education
Louisiana Tech University 1970 — 1974
BS, Math
Bossier High School 1964 — 1970
General
BNO January 2014 - Present
FoxGroove Interactive August 2010 - Present
Vineloop January 2010 - February 2015
Euro RSCG Life January 2008 - August 2010
Educational Testing Service January 2005 - January 2008
Global Knowledge December 2003 - January 2005
Siemens January 2003 - October 2003
Qwest Interactive April 2000 - September 2002
Newton Resource Group March 2000 - September 2002
Skills
User Interface Design, Usability Testing, Information Architecture, Requirements Gathering, Interaction Design, User-centered Design, User Experience, User Interface, Usability Engineering, OmniGraffle, Contextual Inquiry, Task Analysis, Heuristic Evaluation, Wireframes, Wire Framing, Card Sorting, Persona, Interactive Marketing, Information Design, User Experience Design, Design Strategy, Usability, Pharmaceutical Industry, Experience Design, Heuristic Analysis, User Research, Mobile Design, User Scenarios, Axure, Human Computer..., Paper Prototyping, Web Project Management, Rapid Prototyping, Ethnography, User Stories, Web Applications, Site Maps, Participatory Design, Mobile Applications, Visual Design, Web Analytics, Content Strategy, Iterative Design, Digital Strategy
Education
University of Minnesota-Twin Cities 1995 — 1998
M.S.
University of Minnesota-Twin Cities 1993 — 1996
MS
Penn State University 1989 — 1993
B.S
YMCA of the Triangle April 2014 - Present
YMCA of the Triangle October 2012 - Present
Go Change Move October 2010 - Present
YMCA February 2010 - October 2012
Nationwide Insurance April 2008 - March 2010
Kimley-Horn and Associates, Inc. January 2001 - January 2008
Global Knowledge 1999 - 2001
Skills
Leadership Development, Team Building, Teenagers, Corporate Communications, Marketing Communications, Risk Management, Office Management, Mac, Adobe Creative Suite, Strategic Planning, Corporate Management, Management, Adolescents, Leadership, Marketing, Program Management, Advertising, Public Speaking
Education
North Carolina State University 1994 — 1998
Bachelors, Graphic Design
North Carolina State University 1994 — 1998
Bachelor of Design, Graphic Design
Training1Source February 2012 - Present
Global Knowledge November 2010 - February 2012
Global Knowledge December 2008 - November 2010
Global Knowledge July 2007 - December 2008
Ameriprise Financial October 2002 - November 2006
SAS 2006 - 2006
Raindance Communications 2000 - 2001
Skills
Sales Process, Account Management, Financial Services, Training Delivery, Operations Management, Salesforce.com, Training, Solution Selling, Strategic Partnerships, CRM, Direct Sales, Sales, Management, Business Development, Channel Partners, New Business Development, Product Management, Change Management, Selling, Sales Management, Marketing, Project Management, Sales Operations, Leadership, Channel, Cold Calling, Sales Presentations, Team Building, Customer Retention, Marketing Strategy
Education
Franciscan University of Steubenville 1991 — 1995
B.Sc, Business Admin.
Cisco Press 2002 - Present
DC-NET April 2014 - April 2015
High Point Solutions July 2009 - April 2014
White Pine Communications May 2001 - April 2014
Global Knowledge May 2000 - April 2014
Accomplishment Coaching 2007 - 2007
Cisco Systems 2006 - 2006
AT&T October 2000 - May 2001
Prudential 2001 - 2001
KPMG Consulting October 1999 - October 2000
Skills
CCNA, CCNP, CCDA, CCDP, VoIP, MPLS, Cisco Technologies, CCVP, Cisco Call Manager, CCIP, Data Center, Cloud Computing, VMware, Servers, Network Engineering, Networking, Network Design, DNS, Routing, VPN, BGP, Cisco IOS, Security, Telecommunications, Switches, Routers, Virtualization, Network Administration, Disaster Recovery, Network Architecture, CCIE, OSPF, Unified Communications, LAN-WAN, Cisco Routers, Firewalls, Cisco Nexus, WAN, Network Security, EIGRP, QoS, Juniper, TCP/IP, IP, DHCP, VMware ESX, System Deployment, Microsoft Certified..., Managed Services, Wireless Networking
Education
Pace University 1994 — 1996
Bachelor of Science, Accounting
Westchester Community College 1992 — 1994
Associate's degree, accounting
Carmel High School 1986 — 1990
Pelham Memorial High School 1985 — 1988
Pelham Memorial High School 1984 — 1986
Ajinomoto AminoScience LLC June 2015 - Present
Global Knowledge January 2013 - May 2015
WePatients.com May 2011 - February 2013
Growth Strategies, Inc April 2010 - January 2013
Sageworks, Inc. January 2009 - March 2010
Pitney Bowes MapInfo April 2007 - December 2008
MapInfo Corporation 2005 - April 2007
MarkeTech Systems International January 2003 - October 2005
MarkeTech Systems International August 1999 - December 2002
Accenture May 1998 - August 1998
Skills
Sales Management, Sales Process, Business Development, Sales, SaaS, New Business Development, Solution Selling, Sales Coaching, Sales Training, Training, Team Building, Management Development, Business Strategy, Marketing Strategy, Strategic Planning, Business Planning, Business Coaching, Leadership, Leadership Development, Public Speaking, Entrepreneurship, Management Consulting, Management, Strategy, IBM Certified, Selling Skills
Education
University of Virginia - Darden Graduate School of Business Administration 1997 — 1999
MBA, General Management
North Carolina State University 1986 — 1991
BS, Chemical Engineering
Dunn Solutions Group December 2014 - Present
TrainingFolks April 2014 - July 2014
Global Knowledge January 2008 - November 2013
Global Knowledge Training March 2010 - February 2012
Charter Funding January 2005 - November 2007
Lifeagape International February 1992 - August 2002
Skills
Bilingual-French, Customer Relations, Strategic Planning, Customer Service, Consultative Selling, Cold Calling, Personnel Development, Recruitment/Retention, Account Management, Sales Management, Leadership Development, New Business Development, Training, Selling, Sales Process, Business Strategy, Coaching, Project Management, Time Management, Solution Selling, Building Relationships, Direct Sales, Personal Development, Sales, French, Leadership, Negotiation, Sales Operations, Management, Team Building, Team Leadership, Staff Development, Strategy, Salesforce.com, Customer Retention, Customer Satisfaction, Key Account Management, Program Management, Business Development, Networking, Business Analysis, Strategic Partnerships, Recruiting, Cloud Computing, Interviews, Team Management, Training Delivery, Marketing, Lead Generation, Employee Training
Education
Southeastern Baptist Theological Seminary 2003 — 2004
Master of Divinity (MDiv)
North Carolina State University 1980 — 1989
Batchelor of Science, French Language / Linguistics
Global Knowledge 1997 - Present
Pace Suburban Bus 1989 - 1995
Skills
Cloud Computing, Team Leadership, Virtualization, Security, Account Management, Customer Service, Training, Data Center, Networking, VoIP, Solution Selling, Active Directory, Direct Sales, Vendor Management, Management, Network Security, Project Management
Education
Harper College
The Illinois Institute of Art-Schaumburg
Red Hat March 2015 - Present
Center for Professional Development @ ITT Technical Institute June 2014 - March 2015
Global Knowledge February 2007 - June 2014
Global Knowledge September 2006 - February 2007
Global Knowledge April 2006 - September 2006
Global Knowledge April 2005 - April 2006
Misys Healthcare Systems March 2003 - March 2004
Skills
Account Management, Strategic Partnerships, Channel Partners, IT Solutions, Virtual Training, Business Development, E-Learning, Sales Growth, Training, Solution Selling, Sales Process, Sales, Sales Presentations, Needs Analysis, Training Delivery, Channel Sales, Learning Management, Learning Management..., Selling, Technical Training, Partner Management
Education
Meredith College 1999 — 2003
Bachelor of Science, Business and Marketing
Game Changer Sales July 2015 - Present
Electric Cloud March 2014 - June 2015
CAST Software March 2010 - February 2014
Oracle Corporation September 2008 - April 2010
Global Knowledge September 2007 - September 2008
PTC February 2007 - September 2007
Transware August 2004 - February 2007
Centra Software February 1998 - August 2004
Control Data Corporation January 1996 - February 1998
Soft*Switch, Inc September 1991 - January 1996
Skills
Enterprise Software, Solution Selling, ERP, Sales Operations, Sales, Security, Software Documentation, Training, Team Building, Consulting, SaaS, Professional Services, Cloud Computing, Complex Sales, Pre-sales, Salesforce.com, CRM, Strategic Partnerships, Business Development, Business Alliances
Education
Penn State University 1982 — 1986
Mechanical Engineer
Penn State University
Bachelor of Science, Mechanical Engineering
IAVO Research Scientific July 2013 - Present
TPU Research February 2012 - Present
Bellevue University March 2011 - December 2012
NC Department of Commerce, Employment Security Division February 2011 - February 2012
Capital Analytics, Inc. October 2007 - February 2011
Global Knowledge March 2004 - October 2007
NC State University, Gateway 1997 - 2004
MRC2 2000 - 2002
Progress Energy July 1997 - July 1999
North Carolina Electric Membership Cooperative June 1992 - January 1997
Skills
Market Research, Competitive Analysis, Data Analysis, Public Speaking, Adult Education, Leadership, Analytics, Analysis, Segmentation, Business Development, Statistical Data..., Survey Research, Human Capital, Report Writing, Data Visualization, Statistical Tools, Graphic Design, College Teaching, Marketing, Cross-functional Team..., Qualitative Research, Marketing Research, Training, Leadership Development, Statistics, Business Analysis, Entrepreneurship, Forecasting, Strategy, Business Strategy, Consulting, Research, Market Analysis, Quantitative Research, Management, Statistical Modeling, Survey Design
Education
North Carolina State University 1994 — 2001
University of Richmond - Robins School of Business 1990 — 1992
MBA
The College of William and Mary - The Mason School of Business 1983 — 1984
Hampden-Sydney College 1978 — 1982
BA
Global Knowledge Electronics TechnicianUS NavySeptember 1998 - May 2005
Education
North Carolina Wesleyan College 2005 — 2012
Stalwart June 2014 - Present
CommScope July 2006 - June 2014
Cisco Press 2000 - 2010
Global Knowledge July 2000 - July 2006
Prentice Hall 2005 - 2005
Connect 1995 - 2000
Skills
Cisco IOS, CatOS, Routing, Network Design, Information Security, TCP/IP, WAN, OSPF, Staff Development, CCNA, Networking, Data Center, Security, Cisco Technologies, Network Engineering, Troubleshooting, Telecommunications, IT Management, Enterprise Architecture, Network Architecture, Disaster Recovery, BGP, Network Security, IP, VoIP, Network Administration, QoS, Routing Protocols, IPSec, EIGRP, VLAN, Ethernet, RIP, DHCP, Cisco Certified, Computer Security, Frame Relay, Switches, Unified Communications, Wireless Networking, Routers, Switching
Education
James Madison University 2004 — 2008
MS, Computer Science - Information Security
Lenoir-Rhyne College 1987 — 1991
BS, Physics
Intellectual Property Shield - Legal Compliance Education and Professional Services 2008 - Present
Global Knowledge 2006 - 2008
Skillsoft 2003 - 2005
GlobalEnglish, A Pearson Company 2001 - 2003
Lionbridge Technologies 1999 - 2001
Corporate Software & Technology Stream, an RR Donnelley Company 1994 - 1998
Skills
Strategic Partnerships, New Business Development, E-Learning, SaaS, Enterprise Software, Selling, Leadership, Sales Process, Professional Services, Personnel Management, Salesforce.com, Team Leadership, SEO, Sales Operations, Learning Management, Employee Engagement, C-Level Sales, Key Account..., Learning Management..., Blended Learning, Intellectual Property, Standards Compliance, Legal Compliance, Collaborative Problem..., Key Account Management, Cultural Diversity, Strategy
Education
North Central College
Bachelor’s Degree, Business Management Minor in Sociology
Apollo Solutions L.L.C. August 2012 - Present
Global Knowledge September 2007 - July 2012
Lenovo May 2005 - September 2007
IBM January 2001 - May 2005
New Horizons Computer Learning Center of Cedar Rapids 1999 - 2001
Skills
Public Speaking, Problem Solving, Budgeting, Event Management, Strategic Planning, Project Management, Training, Budgets, Event Planning, Sales, Team Building, Project Planning, Networking, Instructional Design, Team Leadership, Time Management, Strategy, Leadership, PMP, Program Management, Strategic Partnerships, Business Development, Customer Satisfaction
Education
North Carolina State University - College of Management 2008 — 2010
MBA, Business
University of Iowa - Henry B. Tippie College of Business 1996 — 1999
Management Information Systems, Business
Cypherpath Inc. September 2010 - Present
Global Knowledge March 2000 - October 2010
Knowlogy October 1991 - December 1999
RGB Technology August 1987 - October 1991
Skills
Strategy, Start-ups, Security, Program Management, Computer Security, Leadership, Cloud Computing, Enterprise Software, Executive Management, Innovator, Strategic Partnerships, Information Security, Entrepreneurship, Government, Thought Leadership, Business Strategy, Cybersecurity Expert, Management, Strategic Planning, CISSP, Training
Education
Radford University 1983 — 1987
BS
Chantilly 1979 — 1983
American Express November 2011 - Present
ShareFile July 2011 - November 2011
American Express 2010 - July 2011
Global Knowledge May 2005 - April 2009
Global Knowledge February 2004 - May 2005
Global Knowledge June 2001 - January 2004
Global Knowledge February 2000 - February 2001
Progress Energy 1994 - 1997
Plants By Grant 1991 - 1993
Liberty Mutual 1990 - 1991
Skills
Sales Process, Direct Sales, Business Development, Selling, B2B, Strategic Planning, Team Leadership, Sales Management, Sales, Contract Negotiation, Account Management, Leadership, Business Strategy, Sales Operations, New Business Development, Salesforce.com, Consulting, Program Management, Training, Marketing, Management, Solution Selling, Cold Calling, Lead Generation, Strategic Partnerships, Sales Presentations, Technical Services, Channel, Recruiting, Market Research, Telecommunications, SaaS, Networking, Cloud Computing, CRM, Finance, Enterprise Software, Strategy, Customer Retention, Marketing Strategy, Project Management, Team Building, Negotiation
Education
Meredith College 1983 — 1987
B.S., Business Management - Marketing
Dimensional Insight February 2011 - February 2014
Kronos January 2007 - May 2009
Global Knowledge 2001 - 2006
Lesley University 1995 - 2001
Digital Equipment Corporation 1987 - 1992
Skills
Instructional Design, E-Learning, Instructor-led Training, Training, Business Analysis, Technical Training, Curriculum Design, Blended Learning, Teaching, Organizational..., Editing, Adult Education, Content Development, Public Speaking, Curriculum Development, Hands-on Training, SnagIt, Software Documentation, Technical Writing, Classroom, Program Management, Research, Learning Management, Captivate, Learning Management..., Distance Learning, Instructional Technology, Project Management, Training Delivery
Education
Harvard University 1980 — 1986
BA, cum laude
University of California, San Diego 1990 — 1992
Graduate Certification
Lesley University 1992 — 1994
M.Ed.
Scouts Canada February 2014 - Present
Scouts Canada 1994 - Present
Advanced Project Leadership Series September 2013 - Present
Global Knowledge February 2012 - Present
Dalhousie University September 2011 - Present
IATA Training and Development Institute (ITDI) December 2005 - Present
The College of the North Atlantic September 2005 - Present
Conferences - Selected and Invited Speaker 1992 - Present
BrenDaniel Productions Corp. January 1989 - Present
Park University May 1998 - October 2014
Skills
Change Management, Team Building, Conflict Resolution, Management Consulting, Leadership Development, Program Management, Organizational..., Team Leadership, Project Portfolio..., Strategic Planning, Team Management, Process Improvement, PMP, Executive Coaching, Cross-functional Team..., Problem Solving, Coaching, Planning, E-learning, Performance Management, Consultancy, Proposal Writing, Risk Management, Project Planning, Instructional Design, Negotiation, Software Project..., MS Project, Change Leadership, Public Speaking, Staff Development, Project Management, Workshop Facilitation, Entrepreneurship, Business Planning, Strategy, Leadership, Requirements Analysis, Management, Quality Assurance, Software Documentation, ERP, Business Process..., Analysis, Consulting, Budgets, Governance, Business Process, Training Delivery, PMO
Education
University of Ottawa 1992 — 1992
M.Eng.
Saint Mary's University 1980 — 1981
B.Sc.
Memorial University of Newfoundland
B.Sc.
Global Knowledge May 2013 - Present
IBM Corporation 2010 - April 2013
United Way of the Greater Triangle August 2009 - November 2009
IBM 2003 - 2009
IBM 2000 - 2003
IBM 1998 - 2000
IBM 1996 - 1998
IBM Global Services 1992 - 1997
IBM 1987 - 1992
IBM 1981 - 1987
Skills
Program Management, Project Management, Cross-functional Team..., Product Management, Integration, Leadership, Software Development, Management, Project Planning, Strategy, PMP, Telecommunications, Non-profits, Public Speaking, Software Project..., Strategic Planning, Process Improvement
Education
The University of Memphis 1978 — 1981
Master of Arts, Communications Disorders
Lambuth University 1974 — 1978
Bacherlor of Arts, Speech Pathology
George Washington University
Master's Certificate, Commercial Project Management
Fidelity Investments February 2014 - Present
SportsMEDIA Technology Corp August 2012 - February 2014
SportsMEDIA Technology Corp August 2011 - September 2012
American Research Institiute December 2002 - August 2011
Global Knowledge October 1999 - August 2002
American Council on Education August 1998 - October 1999
Learning Tree International September 1995 - August 1998
Learning Tree International October 1992 - September 1995
Learning Tree International October 1989 - October 1992
Skills
Management, Project Management, Change Management, Leadership Development, Strategic Planning, Business Analysis, Learning Management, Product Development, Leadership, Training, Product Management, Marketing, Process Improvement, Start-ups, Product Marketing, Strategy, Program Management, Cross-functional Team..., Team Leadership, Sales, Team Management, Account Management, Marketing Strategy, Business Development, Operations Management, Executive Management, Management Consulting, Troubleshooting, Networking, Social Media, Customer Satisfaction, Team Building, New Business Development, Sales Operations, Quality Assurance, Coaching, Software Development, E-Learning, Entrepreneurship, Customer Service, Business Process
Education
Loyola Marymount University, College of Business Administration 1988 — 1989
MBA
Loyola Marymount University, College of Business Administration 1986 — 1988
BBA
Venice 1980 — 1982
Nicole Faby Photography September 2008 - Present
BMC Software January 2009 - April 2011
Global Knowledge November 2007 - January 2009
Global Knowledge August 2005 - November 2007
World Wide Express January 2005 - July 2005
Skills
Salesforce.com, Negotiation, Account Management, Sales, Training, Solution Selling, Internal Communications, Enterprise Software, Management, Sales Operations, Marketing, Time Management, Strategy, Sales Process, Cold Calling, Microsoft Excel, Team Building, Project Management, New Business Development, Leadership, SaaS, CRM, Marketing Communications, Sales Management, B2B, Team Leadership, Selling, Business Development, Cloud Computing, Telecommunications, Sales Presentations, Teamwork, Analysis, Direct Sales, Strategic Partnerships, Lead Generation, Customer Retention, Product Marketing, Channel Partners, Product Management, Social Networking, Sales Enablement, Networking
Education
North Carolina State University 2001 — 2004
Bachelor's degree, Business/Corporate Communications
North Carolina State University
BA communications, Mass Communications
The RAMP Effect, Isagenix September 2013 - Present
Esri December 2013 - August 2014
Esri July 2010 - August 2014
Surety Systems May 2007 - July 2010
Global Knowledge October 2005 - May 2007
Touch of Color Photography & Design September 2004 - October 2005
Misys Healthcare Systems May 2003 - September 2004
Skills
Training, Leadership, Management, CRM, Sales, Selling, Employee Training, Recruiting, Marketing, Project Management, Account Management, Team Leadership, Salesforce.com, Sales Process, Solution Selling, Strategic Planning, Process Improvement, Direct Sales, Program Management, Leadership Development, Business Development, Sales Operations, Project Planning, Customer Service, Business Analysis, Networking, New Business Development, Staff Development, Business Process..., Consulting, Strategy, Local Government, Educational Leadership, Analysis, Customer Satisfaction, Sales Management, Spatial Databases, Customer Retention, Professional Services, Market Research, Databases, Sourcing, SaaS, Contract Negotiation, Management Consulting, Security, Change Management, Client Relationship..., Training & Development, Consultative Selling
Education
Meredith College 1999 — 2003
B.A
The Body Shop January 2014 - Present
The Body Shop March 2012 - January 2014
Global Knowledge August 2007 - March 2012
John Deere June 2006 - June 2007
John Deere June 2000 - June 2006
Skills
Business Analysis, Project Management, Requirements Gathering, System Requirements, Functional Requirements, User Acceptance Testing, Market Requirements..., Marketing Communications, Gap Analysis, MS Project, Technology Solutions, SAP, Salesforce.com, Technical Documentation, Siebel, CRM, Preparation of Business..., IT Strategy, Requirements Analysis, Team Leadership, Training, Leadership, Software Documentation, Business Requirements, Marketing, Management, Data Analysis, Six Sigma, E-commerce, Customer Satisfaction, Testing, Strategic Planning, Oracle, Microsoft Project, Process Improvement, Business Process, Team Building, Customer Service, Coaching
Education
Strayer University 2004 — 2006
MBA, Business Administration
North Carolina Agricultural and Technical State University 1995 — 1999
Bachelor of Science, Economics
FastMed February 2013 - March 2015
Reds Refinishing and Remodeling January 2008 - December 2012
Global Knowledge August 2006 - April 2008
Global Knowledge August 2006 - April 2008
Skills
Training, Sales Operations, Time Management, Customer Service, Call Centers, Microsoft Word, Business Process, Administration, Account Management, Solution Selling, Lead Generation, Direct Sales, New Business Development, Sales Process, Strategic Partnerships, Sales Management, Supply Ordering, Patient Education, Quality Patient Care, Medical Records, Cross-functional Team..., Sales
Education
Johnston Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
William G. Enloe High School 2000 — 2004
High School Diploma, 2004
Sun Realty Outer Banks Vacation Rentals April 2015 - Present
Word Depot July 2010 - Present
Consultwebs.com February 2014 - May 2014
Intuit Health August 2012 - April 2013
First Citizens Bank May 2012 - October 2012
Global Knowledge October 2010 - March 2011
Fast Lane Consulting and Education February 2010 - July 2010
Cisco Systems October 2009 - November 2009
GSMA/GSMC Limited September 2007 - October 2008
SunTrust Bank June 2006 - September 2007
Skills
Copywriting, Email Marketing, Editing, Marketing Communications, Social Media Marketing, Web Analytics, Web Content, Content Strategy, Content Management, Wordpress, Email Marketing Software, Eloqua, Marketo, HTML emails, SEO copywriting, Web Editing, Web Content Management, Mobile Content, Direct Marketing, HTML, Microsoft Office, Google Adwords, Copy Editing, Google Analytics, WordPress, Proofreading, CMS, Digital Strategy, SEM, Social Media, Publications, Mobile Marketing, Newsletters
Education
North Carolina Academy of Real Estate 2015 — 2015
New York University 2012 — 2013
Professional Certificate in Digital Media Marketing
University of South Florida 2003 — 2003
University of Florida 1989 — 1993
Bachelor of Science
MFS Investment Management 2010 - Present
in association with Otecia International 2009 - 2010
Global Knowledge 1999 - 2009
Skills
MCT, MCITP, SharePoint, Integration, Training, Networking, Active Directory, Virtualization, Windows, Windows Server, Project Management, Security, Disaster Recovery, Cloud Computing, System Deployment, Microsoft Technologies, Microsoft Exchange
Education
McGill University
MIS
Sofia University St. Kliment Ohridski
Global Knowledge Training October 2011 - Present
Global Knowledge Inc. January 2008 - October 2011
Global Knowledge April 2007 - January 2008
Global Knowledge September 2004 - April 2007
Global Knowledge August 2000 - September 2004
Skills
Cisco Technologies, Management, Training, Virtualization, Leadership, CRM, Sales, Sales Process, Cold Calling, Business Analysis, Networking, Strategic Partnerships, New Business Development, Wireless, Sales Operations, Sales Management, Program Management, Enterprise Software, Solution Selling, Project Management, Security, Budgets, Avaya, E-Learning, B2B, Selling, VMware, Direct Sales, Business Development, Customer Satisfaction, Citrix, Microsoft Technologies
Education
North Carolina State University 1994 — 1998
Bachelor’s Degree, Magna Cum Laude
Clean Energy Developers March 2011 - Present
E-Book Systems June 2010 - Present
Rockin W Quarter Horses April 2006 - Present
SHCS April 2010 - February 2012
Ted Pattison Group June 2006 - March 2010
Critical Path Training June 2006 - March 2010
FarPoint Technologies 2003 - 2006
Providence Software Solutions, Inc 2002 - 2004
MERANT / DataDirect Technologies 2001 - 2002
Global Knowledge 1999 - 2001
Skills
Team Building, Project Planning, Management, Customer Service, Closing Deals, Organization, New Business Development, Product Management, Sales Management, Online Advertising, Product Marketing, Business Development, Business Intelligence, Account Management, Strategic Planning, Lead Generation, Salesforce.com, SaaS, Social Media Marketing, Cloud Computing, Program Management, Marketing, Online Marketing, Pre-sales, Marketing Strategy, Cross-functional Team..., Software Project..., Solution Selling, Strategic Partnerships, Business Analysis, Process Improvement, Training, Business Strategy, Business Planning, Deal Closure, Sales Process, Telecommunications, Marketing Communications, Start-ups, Contract Negotiation, Strategy, Enterprise Software, Entrepreneurship, Project Management, Software Development, Team Leadership, Management Consulting, Team Management, Leadership, CRM
Education
Lander University 1988 — 1992
Bachelor's degree
Perficient 2012 - June 2014
The Efficacy Group 2008 - 2010
Citadel Systems Corp 2002 - 2008
Global Knowledge 1999 - 2002
Orange Technologies 1996 - 1999
MCI 1994 - 1996
VSE Corporation 1988 - 1994
Skills
Business Strategy, Sales Management, Healthcare, Analytics, Public Relations, Negotiating Contracts, Channel Sales, Business Development, Software Development, Enterprise Software, Cloud Computing, CRM, Business Intelligence, Salesforce.com, Management, Consulting, Solution Selling, Contract Negotiation, SaaS
Education
Liberty University 1985 — 1988
BS, Business
Pennsylvania State University-Penn State York 1981 — 1982
Economics
East Pennsboro High School
Cisco Systems July 2013 - Present
Global Knowledge November 2008 - July 2013
Global Knowledge September 2010 - July 2011
Global Knowledge May 2010 - September 2010
Global Knowledge November 2008 - May 2010
Rockingham Search Group December 2007 - November 2008
The Fortus Group June 2005 - November 2007
Frankfort-Schuyler Central School August 2000 - October 2007
Skills
Account Management, Sales, Team Building, Training, Team Leadership, Recruiting, Strategic Planning, Cold Calling, Sales Management, Leadership, CRM, Management, SaaS, Cloud Computing, Networking, Sales Process, Solution Selling, Employee Training, Strategy, Enterprise Software, Strategic Partnerships, Sales Operations, Marketing, Direct Sales, Vendor Management, Project Management, New Business Development, Customer Satisfaction, Negotiation, Product Management, Channel Partners, Time Management
Education
Utica College 2001 — 2003
Bachelor of Science, Liberal Studies/EDU
Mohawk Valley Community College 1999 — 2001
Associates Degree, Liberal Arts/Edu
Hudson Valley Community College 1994 — 1996
Frankfort-Schuyler Central School 1990 — 1994
Global Knowledge 1995 - Present
Decision Networks, Inc. August 1994 - Present
Users Sierra Group 1992 - 1995
United Health Care March 1991 - August 1994
Datapoint Corporation 1978 - 1985
Skills
Networking, TCP/IP, Security, Computer Security, Firewalls, Operating Systems, Penetration Testing, Network Security, Information Security, Cisco Technologies, CISSP, Vulnerability Assessment, Program Management, Information Security..., Project Management, VPN, Presentations, Network Design, Disaster Recovery, CCNA, Windows Server, Network Architecture, Network Administration, Information Assurance, Integration, Intrusion Detection, System Administration, Data Center, Virtualization
Education
Texas A&M University 1998 — 2002
MS, Educational Human Resource Development
Webster University 1983 — 1985
MA, Computer Information Systems
Midwestern State University 1971 — 1973
BBA, Management Science
Netelligent Corporation December 2005 - 2014
AT&T June 1999 - December 2005
Global Knowledge February 2002 - September 2002
Consultrix 2001 - 2002
Olicom 1998 - 1999
Racal Datacom 1997 - 1998
Hayes Micro 1995 - 1997
Alamo Rent A Car January 1991 - January 1995
CDW 1995 - 1995
Skills
Unified Communications, Sales Management, Account Management, Cloud Computing, Managed Services, Data Center, VoIP, Forecasting, Solution Selling, Selling, Business Strategy, Channel, Channel Partners, Co-location, Sales, Strategic Planning, Sales Operations, SaaS, Direct Sales, Cisco Technologies, MPLS, Wireless, Virtualization, Telecommunications, Management, Professional Services, Business Development, New Business Development, Strategic Partnerships, Storage, IP, Leadership, Networking, Sales Process, Salesforce.com, Enterprise Software, B2B, Strategy, Consultative Selling, Demand Generation, Consulting, Sales Presentations, CRM, Marketing, Team Building, Go-to-market Strategy
Education
Nova Southeastern University 1992 — 1995
Triton Technologies Inc. September 2005 - Present
Fast Lane Consulting and Education Services, Inc. December 2010 - Present
Firefly Communications March 2010 - Present
Global Knowledge June 1999 - Present
CGI June 1997 - March 1999
Bell Sygma February 1997 - June 1997
Bell Canada June 1996 - February 1997
Bell Canada January 1996 - June 1996
Bell Canada June 1993 - January 1996
Bell Canada October 1987 - May 1993
Skills
CCSI, Course Development, Cisco, CCNP, Troubleshooting, Virtualization, Data Center, Network Design, Network Configuration, BGP, MPLS, CCNA, Integration, Network Administration, Routing, Switches, Routers, WAN, Cloud Computing, Servers, Operating Systems, TCP/IP, Consultancy, Telecommunications, SAN, Computer Hardware, Cisco Technologies, EIGRP, IPv6, Instructional Design, Networking, Cisco Certified, Cisco Nexus
Education
Mohawk College 1984 — 1987
Electronics Engineering Technologist, Communications and Electronics
UNC Hospitals August 2011 - Present
Homemaker, 2009 January 1996 - Present
Nordstrom August 2011 - February 2012
Word of Life Outreach Ministires January 2008 - January 2012
Nordstrom May 2011 - August 2011
GBG May 2010 - July 2011
Global Knowledge August 2006 - April 2009
SunCom Wireless January 1999 - January 2006
AT&T July 1999 - June 2002
Super 8 Motel January 1995 - January 1999
Skills
Customer Satisfaction, Client Relationship..., Adaptive, Teamwork, Customer Service, Scheduling, Process Scheduler, CRM, Training, Account Management, Management, Coaching, Time Management, New Business Development, Team Building, Sales, Leadership, Sales Management, Retail, Data Entry, Salesforce.com, Event Planning, Sales Operations, Microsoft Office, Analysis, Microsoft Excel, Cold Calling, Direct Sales, Logistics, Sales Process, Employee Training, Team Leadership, Event Management, Social Networking, Strategy, Marketing, Strategic Planning, Customer Retention, Leadership Development, Public Speaking, Social Media Marketing, Networking, Recruiting, Call Centers, Social Media, Program Management, Marketing Strategy, Business Development, Marketing Communications, Fundraising
Education
Liberty University 2013 — 2017
Bachelor of Science (BS), Psychology
Liberty High School 1991 — 1994
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
T-Mobile USA Corporate September 2012 - Present
AMX April 2010 - September 2012
Sales Training Strategist, National/Global Programs March 2009 - April 2010
Nortel September 2006 - March 2009
Global Knowledge April 2005 - September 2006
Sales Training Project with References June 2005 - June 2005
AchieveGlobal October 2003 - September 2004
Previous Sales Experience May 1993 - April 2001
Fujitsu Network Transmission Systems October 1990 - May 1993
Skills
Training Delivery, Product Marketing, Instructional Design, Sales, Marketing, Consulting, Start-ups, Product Management, Performance Metrics, Human Resources, Selling, B2B, Telecommunications, Strategy
Education
ATD Association for Talent Development (formerly ASTD American Society of Training and Development) 2011 — 2011
CPLP
The University of Dallas 2010 — 2010
CPLP Prep
AchieveGlobal - Certified Facilitator
Certification
McNeese State University
BS
Teaching Certificate - Mathematics Education
Global Knowledge Training June 2012 - Present
Global Knowledge May 2010 - June 2012
Edtech Systems May 2008 - April 2010
BIOMÉRIEUX October 2008 - January 2009
Kodak India Ltd. December 2001 - September 2004
Tata Finance Ltd. May 2000 - December 2001
Skills
Human Resources, Instructional Design, Performance Management, Employee Engagement, Organizational..., Talent Management
Education
North Carolina State University
MS, Instructional Technology
Symbiosis Institute Of Management Studies 1998 — 2000
PGDBM, Human Resources
BCBSNC October 2012 - Present
Cisco Systems October 2011 - October 2012
Cisco April 2010 - July 2011
Independent Project Manager May 2009 - April 2010
Global Knowledge June 2006 - May 2009
United States Marine Corps May 2004 - June 2006
Trifolium July 2000 - May 2001
Tech Resource Group July 1996 - November 1999
Skills
PMP, Program Management, Project Management, Contract Negotiation, Instructional Design, Instructor-led Training, Team Leadership, Team Building, Government, Training, Leadership, Cross-functional Team..., E-Learning, Marine Corps, Risk Management, Training Delivery, Blended Learning, Technical Training, Military, Project Planning, Vendor Management, Budgets, Management, CRM, Cisco Technologies, Change Management, Security Clearance, Human Resources, Process Improvement, Leadership Development, Organizational..., Business Process..., Analysis, Enterprise Software, Strategic Planning, Integration
Education
DON NCIS Naval Security Manager's Course 2004 — 2004
North Carolina State University 1983 — 1989
Centerline Digital August 2015 - Present
Health Leads October 2013 - August 2015
Boulder County October 2009 - July 2013
Global Knowledge October 2008 - December 2008
BB&T July 2006 - December 2007
The Boston Beer Company April 2005 - July 2006
Alloy Media + Marketing 2003 - 2004
AS&E 2001 - 2002
Skills
Recruiting, Organizational..., Onboarding, Sourcing, Employee Relations, Applicant Tracking..., Training, Management, Employee Engagement, Human Resources, Customer Service, Interviews
Education
Harvard University 2001 — 2001
Graduate Certificate Program, HR Management
North Carolina State University 1997 — 2000
Bachelors, Social Work
Red Privet, LLC October 2011 - Present
Oracle Corporation May 2010 - October 2011
SunGard Higher Education 2008 - 2010
Primavera Systems 2006 - 2008
Global Knowledge 2005 - 2006
JPMorgan Chase 2004 - 2005
Siemens Medical Solutions 2002 - 2004
Skills
Information Architecture, Usability Testing, User-centered Design, User Research, Interaction Design, Wireframes, Task Analysis, Contextual Inquiry, Accessibility, Mobile Design, Mobile Applications, Requirements Gathering, CMS, Web Applications, Experience Design, Mobile Devices, Web Design, Information Design, Usability, Team Leadership, Product Design, User Experience, User Interface
Education
Penn State University
PhD, English
Miami University
MA, English
Mount Vernon Nazarene University
BA, English/Art
Global Knowledge July 2007 - 2013
GMIS Illinois 1987 - 2013
U.S. Office of Personnel Mgt. October 2004 - September 2011
City of Rockford Illinois April 1985 - May 2004
Skills
Government, Policy, Public Speaking, Research, Security, Negotiation, Project Management, Customer Service, Strategic Planning, Microsoft Office, Training, Program Management, Budgets, Leadership, Team Building, Team Leadership
Education
Rock Valley College
Business Administration
Parkland College
General Studies
Paris High School 1963 — 1967
Synaptis August 2011 - Present
Kimley-Horn and Associates, Inc. April 2011 - August 2011
American Research Institute June 2005 - April 2011
Global Knowledge March 2000 - April 2005
Merisel March 1997 - January 2000
Healthsource June 1994 - March 1997
Skills
Program Management, Strategy, Sales, Project Management, Customer Service, Training, Marketing, Instructional Design, Change Management, Call Centers, Quality Assurance, Leadership, Human Resources, Budgets, Learning Management..., Process Improvement, Management, Product Management, Sales Operations, Business Analysis, CRM, Business Development, Training Delivery, Proposal Writing, Account Management, Vendor Management, Logistics, Strategic Planning, Team Leadership, Marketing Strategy, Consulting, Salesforce.com, Staff Development, Captivate, E-Learning
Education
Meredith College 1980 — 1984
B.A., English
North Carolina State University
Graduate Certificate in Non Profit Management
Global Knowledge August 2008 - Present
Global Knowledge 2004 - 2008
Dworkin & Associates August 2003 - March 2004
Skills
Solution Selling, Direct Sales, Sales Process, Cold Calling, Account Management, Sales, Sales Management, New Business Development, Channel, Lead Generation, Management, Training, B2B, Enterprise Software, Negotiation, Selling Skills, Selling, Telecommunications, Customer Service, Strategic Partnerships, Business Development, Sales Operations, Marketing, Customer Retention, Cross-functional Team..., Professional Services, Team Leadership, Building Relationships, Coaching, Networking, Consulting, Leadership, Security, Team Building, Leadership Development, Business Analysis, Project Management
Education
High Point University 1998 — 2003
Bachelor of Science (B.S.), Sports Management & Business Administration
Global Knowledge 2005 - Present
I.T. Data Solutions 1996 - August 2005
Academy of Computer and Technology Training January 1991 - December 1995
Skills
Windows Server, Microsoft Technologies, Team Building, Security, Training, Networking, Project Management, Team Leadership, Active Directory, Windows 7, Windows Vista, Cisco IOS, Microsft Certified..., MCSE 2003, MCITP, SharePoint, Virtualization, VMware, Hyper-V, Server 2012, Windows 8, MCSE, Security+, Information Technology, Computer Security, System Administration, Operating Systems, Citrix, vSphere, Network Engineering, Disaster Recovery, Windows, Microsoft Certified..., IIS, Cisco Technologies, Cloud Computing, DNS, Routers, SCOM, System Deployment, Network Security, Servers, IT Management, Microsoft Certified..., DHCP, Microsoft Exchange, Network Administration, Troubleshooting, TCP/IP, Data Center
Education
Loyola College in Maryland 1985 — 1988
Associate of Arts and Sciences (AAS), Computer Science
Avol Old Farms School 1981 — 1984
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Global Knowledge Training July 2013 - Present
WebAssign January 2012 - July 2013
BMC Software October 2010 - February 2012
Global Knowledge March 2008 - October 2010
Global Knowledge December 2003 - March 2008
Homestead Studio Suites 1999 - 2002
Homestead Studio Suites 1997 - 1999
Hotel De Anza March 1995 - June 1997
Thomson Learning January 1994 - December 1994
Thomson Learning December 1992 - November 1993
Skills
Salesforce.com, SaaS, Solution Selling, Direct Sales, Sales, Enterprise Software, Sales Process, Cold Calling, Cloud Computing, Account Management, Lead Generation, Sales Management, New Business Development, Training, Customer Service, Team Building, Team Leadership, Business Development, Strategic Planning, Leadership, Sales Operations, Sales Presentations, Management, Selling, CRM, Strategic Partnerships, B2B, Professional Services, Strategy, Software Industry, Networking, Product Marketing, Customer Retention, Competitive Analysis, Product Management, Building Relationships, Start-ups, Partner Management, Channel Partners, Cross-functional Team..., Demand Generation, Consulting, E-Learning
Education
San Jose State University 1995 — 1997
Adult Education, Psychology
Middlebury College 1987 — 1991
Bachelor of Arts, Political Science and French
Global Knowledge January 2013 - Present
Ultimate Knowledge Institute November 2011 - Present
Global Knowledge March 2008 - October 2011
Global Knowledge January 2006 - March 2008
Skills
Cold Calling, Solution Selling, VoIP, Cloud Computing, Lead Generation, Leadership, Channel Partners, Selling, Sales, Training, Vendor Management, Sales Process, Information Technology, Channel, Customer Service, Account Management, Sales Operations, Direct Sales, Team Building, SaaS, Networking, Salesforce.com, Management, Telecommunications, Unified Communications, Consulting, Managed Services, New Business Development, Sales Management, Professional Services, Employee Training, CRM, Strategic Partnerships, Business Alliances, B2B, Enterprise Software
Education
North Carolina State University 1991 — 1993
B.A, Psychology
University of South Carolina-Columbia 1990 — 1992
Global Knowledge August 2008 - Present
Packeteer March 2007 - August 2008
New Edge Networks June 2002 - March 2007
Skills
Sales, Relationship Management, Selling, Market Share, Interpersonal..., Profit, Channel, Solution Selling, Channel Partners, Unified Communications, Managed Services, Direct Sales, Cloud Computing, SaaS, Strategic Partnerships, Sales Process, Account Management
Education
Portland State University 1990 — 1993
Bachelors, Political Science
Oregon State University 1989 — 1990
Communication and Media Studies
Global Knowledge Training April 2014 - Present
Global Knowledge Training March 2012 - Present
Global Knowledge May 2010 - March 2012
Tekelec September 2008 - April 2010
Nortel November 2003 - July 2007
Nortel November 1997 - November 2003
Skills
Technical Training, Technical Writing, Instructional Design, Training, TCP/IP, E-Learning, Instructor-led Training, Training Delivery
Education
George Mason University 1990 — 1994
ASPE Technology September 2007 - Present
Global Knowledge May 2004 - August 2007
Education
Mt. San Antonio College 1998 — 1999
Apartments.com July 2014 - Present
liloQui Digital Publishing February 2012 - Present
AnswersMedia December 2013 - July 2014
Grant Thornton LLP August 2013 - November 2013
West Monroe Partners June 2011 - August 2013
Purdue University November 2009 - June 2011
Purdue University January 2008 - November 2009
Global Knowledge 2008 - 2009
Skills
Network Security, Security, Firewalls, Computer Security, Python, Information Security, Cisco Technologies, DNS, System Administration, C#, Networking, Integration, Web Applications, Perl, Java, Web Development, Windows, JavaScript, jQuery, .NET, Programming, Vulnerability Assessment, PHP, Linux, Penetration Testing, IT Audit, Software Development, CSS, SQL, Consulting
Education
Purdue University 2003 — 2007
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Global Knowledge January 1997 - Present
CompuCom Systems January 1995 - January 1997
Digital Equipment Corporation November 1989 - October 1992
Digital Equipment Corporation August 1986 - October 1991
Skills
E-Learning, Instructional Design, Program Management, Training, Management, Leadership Development, Employee Training, Training Delivery, Staff Development, Networking, Coaching, Cloud Computing, Consulting, Horse Training, Cisco Technologies, Data Center, Virtualization, Network Security, CCNA, Security, Switches, CCNP, Enterprise Software
Education
Penn State University 2004 — 2008
M. Ed, Adult and Distance Education
University of Phoenix 1984 — 1986
B.S. Business Admin
University of Virginia 1970 — 1972
B.A., Music
Global Knowledge Training 2010 - Present
Global Knowledge August 2006 - October 2010
Arsenal Digital Solutions November 2004 - August 2006
Skills
Financial Modeling, Forecasting, Business Strategy, Financial Analysis, Budgets, Strategic Planning, Team Leadership, Finance, Financial Reporting, Accounting, Training, Business Development, Business Analysis, Analysis, Business Planning, Leadership, Strategy, Account Management, Sales Process, Management, Cloud Computing, Program Management, Strategic Partnerships
Education
North Carolina State University - College of Management 2002 — 2005
Master's, Applied Economics
North Carolina State University - College of Management 1996 — 2001
B.S., Accounting
Deutsche Bank August 2010 - Present
Global Knowledge March 2006 - August 2010
The J.Jill Group May 2000 - November 2005
Skills
Management, Employee Relations, Talent Acquisition, Performance Management, Employee Benefits, Onboarding, Talent Management, Employee Training, HRIS, Recruiting, Strategic HR, Human Resources, Change Management, Succession Planning, Personnel Management, Employee Engagement, Leadership, Training, Workforce Planning, Executive Search, Benefits Administration, PeopleSoft, Temporary Placement, Interviews, New Hire Orientations, HR Policies, Internet Recruiting, Sourcing, Employment Law, Organizational Design, HR Consulting, College Recruiting, Deferred Compensation, Technical Recruiting, Leadership Development, Organizational..., Organizational..., Applicant Tracking...
Education
Plymouth State University 2001 — 2005
Bachelor's degree, Human Resources Management
Global Knowledge May 2002 - Present
Infonautics April 2000 - August 2001
Mall21 April 1998 - April 2000
Skills
Business Development, Solution Selling, Salesforce.com, Direct Sales, Strategic Partnerships, Account Management, SaaS, Sales Process, Selling, Cloud Computing, Cold Calling, Sales Management, Leadership, Training, Start-ups, Employee Training, Enterprise Software, Cross-functional Team..., Consulting, E-commerce, Management, Sales, CRM, Professional Services, Product Management, IBM Certified
Education
Penn State University 1993 — 1998
Labor and Industrial Relations
Cisco January 2015 - Present
Global Knowledge December 2010 - January 2015
Global Knowledge Training January 2007 - December 2010
AT&T Wireless May 2003 - January 2007
AT&T Wireless May 1999 - May 2003
Skills
Training, Sales, Sales Operations, Sales Process, Account Management, Direct Sales, Strategy, Salesforce.com, Needs Analysis, Sales Management, Networking, Marketing, Solution Selling, Lead Generation, Leadership Development, Customer Service, Customer Retention, Leadership, Employee Training, Management, New Business Development, Selling, Sales Presentations, Selling Skills, Strategic Partnerships, Team Building, Building Relationships, Blended Learning, Coaching, Human Resources, CRM, B2B, Team Leadership, Recruiting, Hands-on Training, Instructional Design, Training Delivery, Technical Training, Instructor-led Training, Strategic Planning, Business Development, Learning Management, Customer Satisfaction, Learning Management..., E-Learning, Process Improvement, SaaS, ADDIE, Inside Sales, outside sales
Education
North Carolina Central University
BA, Political Science
University of North Carolina General Administration May 2011 - Present
Dynamic Learning Solutions, LLC January 2008 - Present
Global Knowledge January 2006 - November 2007
The Woods Charter School August 2005 - January 2006
MetaMedia Training International, Inc 2003 - 2005
Kaiser Permanente 2002 - 2003
NCR 2000 - 2002
MIT Group 1997 - 2000
KPMG 1996 - 1997
Decision Resource Group 1991 - 1996
Skills
Instructional Design, E-Learning, Instructor-led Training, Blended Learning, Needs Analysis, Distance Learning, Program Management, Curriculum Design, Curriculum Development, Multimedia, Captivate, ADDIE, Analysis, Learning Management..., Higher Education, Adult Education, Learning Management, Training Delivery, Instructional Technology, Camtasia, Workshop Facilitation, Software Documentation
Education
Johns Hopkins University
MS, Adult Education
Loyola University Maryland
BS, Mathematics
University of Georgia College of Agricultural and Environmental Sciences September 2013 - Present
Freelance 2003 - Present
University of Georgia College of Agricultural and Environmental Sciences September 2011 - August 2013
University of Georgia College of Agricultural and Environmental Sciences April 2008 - August 2011
Duke University Health System 2003 - 2005
Global Knowledge 2002 - 2003
Fuel Design, Inc. January 1999 - December 2001
Education
North Carolina State University 1996 — 2000
Bachelor of Graphic Design, Graphic Design
Southeastern Camera May 2013 - Present
ClubSoft June 2011 - February 2013
News Over Wireless April 2011 - June 2011
PatientWorks October 2008 - March 2011
Global Knowledge June 2007 - January 2008
Prime Systems March 2006 - February 2007
Lenovo July 2005 - February 2006
Skills
Databases, Windows, Technical Support, Quality Assurance, Servers, Computer Graphics Design, Graphic Design, Photography, Camping, Survival Skills
Education
School of Communication Arts. 2004 — 2005
Certificate, Graphics Design
Johnson and Wales University 1999 — 2003
Associate's degree, Information Science
Global Knowledge May 2005 - October 2006
Skills
Proofreading, Copy Editing, Creative Writing, Editing
Education
Meredith College
Citrix November 2014 - Present
Synaptis July 2009 - October 2014
Global Knowledge October 2006 - July 2009
GlaxoSmithKline 1996 - 2007
Tech Resource Group 1994 - 1996
The Sachs Group 1991 - 1994
Skills
Training Delivery, Instructor-led Training, Hands-on Training, Blended Learning, Change Management, Instructional Design, Training, Captivate, E-Learning, ADDIE, Team Building, Learning Management, Employee Training, Adult Education, Project Management, Software Documentation, WebEx, Process Improvement, Technical Training, Technical Writing, Needs Analysis, Coaching, Organizational..., Learning Management..., Leadership Development, Program Management, Workshop Facilitation, CRM
Education
Kutztown University of Pennsylvania 1987 — 1990
Rutgers University-New Brunswick 1986 — 1987
Global Knowledge Training October 2010 - Present
Global Knowledge March 2005 - October 2010
Skills
Project Management, Enterprise Risk..., Strategic Leadership, Project Planning, Client Development, Account Management, Curriculum Development, Program and Training..., Quality Management, Program Management, International Project..., Employee Training, Computer Program, Vendor Management, Process Improvement, Training Delivery, Training, Technical Training, Sales, Business Analysis, SharePoint, Instructional Design, Leadership, Salesforce.com, Analysis, Business Development, E-Learning, Management Consulting, Business Process..., Customer Satisfaction, Team Building, PMO, Team Leadership, PMP, Project Portfolio..., Change Management, CRM, Cross-functional Team..., Requirements Gathering, Consulting, Business Process, Cloud Computing, Resource Management, Software Documentation, IT Management, ITIL, Professional Services, Integration, SaaS, Visio
Education
Meredith College 1998 — 2003
North Carolina State University
'Self-Employed' December 2014 - Present
HighPoint Global, LLC February 2014 - December 2014
The Graduate School USA March 2011 - December 2013
Global Knowledge November 2009 - February 2011
FedSources July 2008 - November 2009
Sourcefire March 2007 - July 2008
Alienware October 2005 - February 2007
Red River Computer Company January 2004 - June 2005
CDW January 2003 - January 2004
ABAN January 1998 - March 2001
Skills
Solution Selling, Business Development, Cloud Computing, New Business Development, Account Management, federal sales, Closing Deals, Sales Management, Management, CRM, Sales Process, Sales, Cold Calling, Sales Operations, Leadership, Program Management, Salesforce.com, Team Building, Contract Negotiation, Management Consulting, Strategic Planning, Strategic Partnerships, Deal Closure, Team Leadership, Entrepreneurship, Training, Channel Partners, Business Strategy, Recruiting, B2B, Marketing, Cross-functional Team..., Project Management, Change Management, Strategy, Selling, Enterprise Software, Product Marketing, Negotiation, Direct Sales, Channel, Lead Generation, SaaS, Marketing Strategy, Business Planning, Competitive Analysis, Professional Services, Business Analysis, Coaching, Proposal Writing
Education
George Mason University 2000 — 2002
Political Science and Government
University of Phoenix 2002 — 2008
Bachelor's Degree, Business Management
Rex Healthcare August 2015 - Present
Duke University - Center for the Study of Aging September 2014 - Present
Meredith College August 2013 - June 2014
N.C. Department of Healthy and Human Services May 2012 - July 2013
WakeMed Cary January 2011 - March 2012
Global Knowledge September 2005 - April 2009
Global Knowledge September 1997 - September 2005
Wilson County Schools August 1998 - June 2005
Skills
Event Planning, Budgets, Microsoft Excel, Contract Negotiation, Customer Service, Training, Time Management, Microsoft Word, Coaching, Teamwork, Social Media, Leadership, Leadership Development, Team Supervision, Supervising, Nutrition Education, Medical Nutrition..., Budget Management, Customer Relations, Word, Excel, Food Service Operation..., Nutritional Counseling, Team Leadership, Management, Public Speaking
Education
Meredith College 2009 — 2013
Master of Science, Nutrition, GPA 3.6
North Carolina State University 1989 — 1992
Business, Marketing
Global Knowledge September 1997 - Present
Skills
Talent Management, Succession Planning, Employee Relations, Performance Management, Talent Acquisition, Organizational..., Leadership Development, Organizational..., Recruiting, Onboarding, HRIS, Workforce Planning, Employee Engagement, Employee Benefits, Change Management, Employee Training, Organizational Design, HR Policies, Human Resources, Team Building, Training, Leadership, HR Consulting, Coaching, Executive Coaching, Applicant Tracking..., Personnel Management, New Hire Orientations, Training Delivery, Technical Recruiting, Interviews, Management Development, College Recruiting, Employment Law, Deferred Compensation, Hiring, HR Transformation, Temporary Placement
Education
University of North Carolina at Chapel Hill
Meredith College
Cisco Systems August 2010 - Present
Cisco Systems November 2004 - August 2010
Art Technology Group January 2001 - November 2004
MicroStrategy January 2000 - January 2001
Computer Associates January 1999 - January 2000
Global Knowledge January 1995 - January 1999
Digitial Equipment Corporation June 1984 - January 1995
Skills
Solution Selling, Account Management, Sales, Channel, Go-to-market Strategy, Sales Enablement, Business Development, Data Center, Strategy, Professional Services, Security, Cross-functional Team..., Salesforce.com, SaaS, Managed Services, Cloud Computing, Pre-sales, Program Management, Direct Sales, Channel Partners, Unified Communications, Enterprise Software, Partner Management, Demand Generation, Storage, Sales Process, Strategic Partnerships, Business Alliances, Product Management
Education
Southern New Hampshire University 1984 — 1986
BS, Business Administration and Marketing
University of Lowell (University of Massachusetts) 1982 — 1984
Electrical Engineering and Operations
Northern Essex Community College 1980 — 1982
AS, Business Administration with a minor in Electronics
Global Knowledge June 2006 - May 2015
Parata Systems June 2004 - June 2006
Qualex Inc. (A Kodak Company) 2000 - 2004
EDS August 1997 - October 1999
Skills
Program Management, Instructional Design, Technical Writing, E-Learning, Software Documentation, Instructor-led Training, Learning Management, Blended Learning, Project Management, Captivate, ADDIE, Web Design, User Interface Design, Training Delivery, Training, Technical Training, Needs Analysis, Learning Management..., Graphic Design, Flash, Adult Education
Education
Nazareth College 1983 — 1984
MS, Business Education
Booz Allen Hamilton 2011 - Present
FedSources (acquired by Deltek) 2009 - 2011
RSM McGladrey 2008 - 2009
INPUT (acquired by Deltek) 2008 - 2008
Global Knowledge 2006 - 2007
Skills
Management Consulting, Change Management, Strategic Communications, Strategy, Analytics, Business Analysis, Market Analysis, Business Intelligence, Consulting, Market Research, Government Contracting, Process Improvement, Management, Competitive Analysis, Strategic Partnerships, Business Process..., New Business Development, Business Development, Sales, Marketing Strategy, Account Management, Cross-functional Team..., Business Strategy, Professional Services, Leadership, Sales Process, Data Analysis, Social Media Outreach, Social Media..., Information Management, Data Analytics, Trend Analysis, Business Reporting, Data Governance, Salesforce.com, CRM, Requirements Gathering, Business Requirements, Stakeholder Analysis, Project Management
Education
Georgetown University - The McDonough School of Business
Change Management Advanced Practitioner (CMAP) Certification, Management Consulting
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
MBA
University of North Carolina at Greensboro
Bachelor of Fine Arts (B.F.A.)
The Galloway School
Bayer CropScience MBAMeredith College2008 - 2011
Witness Systems October 1999 - January 2002
Global Knowledge 2000 - 2000
Global Knowledge 2000 - 2000
Verso Technologies May 1996 - October 1999
Skills
Financial Reporting, Forecasting, Financial Analysis, Process Improvement, SAP, Budgets, Sarbanes-Oxley Act, Accounting
Education
Meredith College 2007 — 2008
MBA
Clayton State University 1994 — 1996
BBA, Accounting
N2 Publishing February 2014 - Present
Misys September 2005 - February 2009
Global Knowledge May 2001 - September 2005
global knowledge 1996 - 2001
Education
Illinois State University 1985 — 1990
Bachelor of Science, Communication
Global Knowledge Training October 2014 - Present
Global Knowledge Training February 2012 - Present
Global Knowledge Training November 2010 - February 2012
Sharp Consulting September 2009 - November 2010
Global Knowledge January 2008 - September 2009
Aeroglide Corporation 1993 - 2007
United States Air Force 1983 - 1992
Skills
Project Management, Program Management, Learning Development, Business Process..., Agile Implementation, Training solutions, Quality Improvement
Education
University of Dayton 1988 — 1992
MBA
Purdue University 1979 — 1983
BS Aero Engr, Aeronautical Engineering
CompTIA September 2012 - Present
MediaTec Publishing October 2006 - July 2012
Imagination Publishing July 2008 - January 2009
Cutting Tool Engineering magazine January 2005 - September 2006
David Fellman & Associates January 1999 - November 2004
AOL August 2002 - January 2003
Global Knowledge June 2001 - September 2001
Kings Crier April 2000 - November 2000
Skills
Editing, Newsletters, Publications, Magazines, Editorial, Social Media, Blogging, Mac, Web Content Management, Books, Modern Dance, Social Media Marketing, Copywriting, Advertising, Publishing
Education
North Carolina State University 1995 — 2001
Bachelor of Arts, English: Language, Writing and Editing
Oracle September 2008 - Present
Global Knowledge 1994 - 2008
PTS Learning Systems/Global Knowledge LLC 1994 - 2001
Lehrer McGovern Bovis, Inc 1987 - 1992
Skills
Instructional Design, Oracle Applications, E-Learning, Software Documentation, Hands-on Training, SnagIt, Captivate, Visio, Content Management, Technical Writing
Education
Montgomery County Community College
RegEd May 2015 - Present
Global Knowledge October 2006 - December 2014
Cooper Hand Tools February 1999 - October 2006
Skills
Accounting, Financial Reporting, Leadership, Account Management, Team Leadership, General Ledger, Process Improvement, Account Reconciliation
Education
North Carolina Wesleyan College 2000 — 2004
BS, Accounting
HOOPP September 2015 - Present
FundSERV Inc. March 2010 - August 2015
HOOPP 2015 - 2015
global knowledge 2013 - 2013
global knowledge 2013 - 2013
TESCRA January 2010 - March 2010
Infosys Technologies Ltd July 2003 - January 2010
Skills
TIBCO, EAI, EDI, Requirements Analysis, Java, XML, JMS, Enterprise Architecture, Web Services, SOAP, Java Enterprise Edition, SOA, WebLogic, Weblogic, Websphere, Software Project..., SDLC, WebSphere
Education
Osmania University 2000 — 2003
Bachelors of Engineering, Computer Sciences
Samanage May 2015 - Present
Global Knowledge October 2008 - May 2015
bellsouth 2007 - 2009
Skills
Account Management, Solution Selling, Direct Sales, Sales Process, Customer Satisfaction, Cold Calling, Sales Operations, Training, Sales, Building Relationships, Call Centers, Lead Generation, Selling, Employee Training, Management, Cloud Computing, Strategic Partnerships, Business Development, New Business Development, Team Building, Customer Retention, Channel Partners, Leadership, Unified Communications, Coaching, VoIP, Program Management, Customer Service, Sales Management, Consulting, Networking, Salesforce.com, Leadership Development, Negotiation, Sales Presentations, Recruiting, Contract Negotiation, Wireless, SaaS, Team Leadership, Change Management, Strategic Planning, Marketing, Managed Services, Data Center, CRM, Process Improvement, Project Management, Enterprise Software, Professional Services
Education
North Carolina State University 1991 — 2001
BS, Parks, Recreation and Leisure Studies
Global Knowledge January 2003 - Present
Global Knowledge January 2001 - December 2002
Global Knowledge September 1998 - December 2000
Skills
Enterprise Software, Solution Selling, Negotiation, Business Strategy, Strategy, Business Development, Management, Strategic Planning, Sales, Sales Operations, Selling, CRM, Leadership, Marketing Strategy, Operations Management, Training
Education
North Carolina Wesleyan College 1990 — 1995
BS, Business Administration, Computer Information Systems
North Carolina Wesleyan College 1990 — 1995
Bachelor of Business Administration (B.B.A.) and Computer Information Systems
Office of Administration, The University of Texas at Dallas June 2013 - Present
Freelance April 2000 - Present
Office of Graduate Studies, The University of Texas at Arlington June 2009 - June 2013
Global Knowledge October 2000 - January 2009
New Course Education September 1999 - December 1999
Nortel Networks December 1996 - September 1999
Nortel Networks December 1995 - December 1996
Nortel Networks September 1993 - December 1995
Oshkosh Truck Corporation August 1991 - August 1992
Oshkosh Truck Corporation June 1989 - August 1991
Skills
Flash, OS X, CSS, HTML, Web Design, Graphic Design, Illustrator, Networking, Advertising, Scripting, Multimedia, PHP, Photoshop, Technical Writing, Blogging, JavaScript, E-commerce, Web Development, XHTML
Education
Purdue University
BS, Technical Graphics
Purdue University
AAS, Technical Graphics
AICPA April 2014 - Present
ECS Federal, Inc. May 2013 - October 2013
Global Knowledge September 2007 - October 2008
Measurement, Incorporated January 1999 - January 2006
Skills
Illustrator, Adobe Creative Suite, Photoshop, Dreamweaver, Flash, ActionScript, HTML5, CSS3, JavaScript, jQuery, AJAX, InDesign, Corel Draw, Adobe Acrobat, Microsoft Office, Layout, Flash Animation, Microsoft Word, Desktop Publishing, Graphic Design, QuarkXPress, User Interface Design, After Effects, Illustration, Web Design, Editing, Multimedia, Video, Storyboarding, PowerPoint, Mac, Publications, Video Editing, Instructional Design, E-learning, Logo Design, Fireworks, Pre-press, Print Production, Visual Communication, Posters, Creative Direction, CSS, Animation, Flyers
Education
North Carolina State University
BS, Industrial Engineering
School of Communication Arts
Global Knowledge January 1996 - January 2009
Education
Penn State University 1977 — 1982
Bachelor of Science
Global Knowledge April 2005 - Present
Duke University March 2002 - April 2005
Education
North Carolina State University - College of Management 1994 — 2001
BS, Economics
Oracle September 2008 - Present
Global Knowledge June 1998 - September 2008
Spectra Marketing June 1988 - June 1998
Skills
Oracle, Microsoft SQL Server, ASP.NET, Enterprise Software, Software Development, jQuery, CSS, WCF, Database Design, AJAX, JavaScript, IIS, Software Documentation, C#, Web Applications, XML, Web Services, Agile Methodologies, Requirements Analysis, .NET, Integration, Linux, Windows Server
Education
Lycoming College 1984 — 1988
BA, Computer Science
Global Knowledge February 2003 - Present
Sealy January 1997 - February 2003
Champion 1994 - 1998
Medco 1992 - 1995
Skills
Financial Analysis, Forecasting, Process Improvement, Strategic Planning, Budgets, Financial Reporting, Strategic Financial..., Project Planning
Education
Kean University 1985 — 1989
BS
Keller Williams Realty Cary July 2015 - Present
Global Knowledge February 2010 - May 2015
Red Ventures August 2009 - February 2010
Red Ventures April 2008 - August 2009
Skills
Program Management, Training, Account Management, ITIL, Customer Service, Project Management, Team Leadership, Leadership, Business Development, Sales Process, Solution Selling, Direct Sales, Security, Employee Training, Operations Management, Salesforce.com, Cold Calling, SaaS, Selling, CRM, Enterprise Software, Sales
Education
North Carolina State University 2004 — 2008
Bachelor's degree, Political Science and Government
Global Knowledge May 2010 - Present
CDI Corporate Education November 1996 - April 2006
Skills
Business Process..., Training, Account Management, Lead Generation, Project Management, Solution Selling, Change Management, Sales Process, ITIL, Sales
Education
McMaster University 2013 — 2015
Business Adminstration, Emphasis in Business Analysis and Project Management
Bramalea Secondary School
Systemscope November 2013 - Present
Environment Canada February 2013 - October 2013
Transport Canada January 2012 - June 2012
Global Knowledge March 2011 - December 2011
Service Canada December 2006 - March 2007
Industry Canada January 2004 - June 2006
Burntsand Inc. January 2000 - January 2004
Enterprise Information Systems Inc. July 1998 - December 1999
Cablecom International Network Cabling Inc. 1993 - 1997
Belnet Communications Inc. 1992 - 1993
Skills
Business Process, Oracle, Business Analysis, Databases, Project Management
Education
Algonquin College 2007 — 2011
Project Management Certificate Program
The Praxis Institute 1998 — 1998
Database Development Diploma
Mount Allison University 1990 — 1991
Bachelor of Education (B.Ed.)
Mount Allison University 1986 — 1991
Bachelor of Music
Oracle Corporation September 2008 - Present
Global Knowledge January 2001 - September 2008
4anything Network January 2000 - January 2001
Skills
Requirements Analysis, Oracle, Testing, Enterprise Software, SDLC, Software Quality..., Business Process, Software Project..., Agile Methodologies, Requirements Gathering
Education
Penn State University
BS, Operations Management
Global Knowledge Training December 2006 - Present
Global Knowledge December 2006 - Present
SouthTech Orthopedics, Incorporated May 2005 - December 2006
BTC Electronic Components, Incorporated February 2004 - March 2005
Excel Moving & Storage, Incorporated May 1999 - January 2004
Niagara Mohawk Power Corporation May 1997 - March 1998
Skills
Program Management, Forecasting, Shipping, Management, Process Scheduler, Training, Procurement, Microsoft Office, Analysis, Customer Service, Contract Management, Microsoft Excel, Strategic Planning, Vendor Management, Contract Negotiation, Sales, Cross-functional Team..., Account Management, Warehousing, Manufacturing, Windows, Networking, Process Improvement
Education
Le Moyne College
Bachelor of Science, Business Administration