Global Knowledge
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Employees
Keller Williams Group One, Inc. January 2015 - Present
Keller Williams, Group One March 2011 - Present
24 Hr Fitness 2005 - 2015
24 Hour Fitness 2006 - 2014
Keller Williams Real Estate 2012 - 2013
Dickson Realty 2006 - April 2011
Global Knowledge 2001 - 2003
Learning Tree International January 1981 - September 1991
Skills
Short Sales, Foreclosures, Sellers, Real Estate, REO, Property, Real Estate Transactions, Negotiation, New Home Sales, Investors, Buyers, Relocation Buyers, Relocation, Referrals, Investment Properties, Buyer Representation, Sales, Vacation Homes, Luxury, Residential Homes, SFR, Single Family Homes, Condos, Townhomes, Real Property, 1031 Exchanges, Listings, Leases, First Time Home Buyers, Income Properties, ABR, Council of Residential..., Move Up Buyers, New Homes, Marketing
Education
The Manchester Metropolitan University 1963 — 1968
BA, Business Administration
Heywood Grammar School, UK
Expertus 2006 - Present
www.HowToMarketTraining.com December 2005 - Present
Productivity Point September 2004 - July 2005
MindCrossings 2005 - 2005
Global Knowledge 1997 - 2004
TeKnowlogy Education Centers 1994 - 1997
Butterworth, Inc. 1991 - 1994
Skills
Email Marketing, Marketing Strategy, Direct Marketing, Public Relations, Positioning, Website Development, Collateral, Sales Operations, Lead Generation, Marketing Communications, Strategic Partnerships, Marketing, Online Advertising, Social Media Marketing, Product Marketing, Product Management, SaaS, Business Development, Change Management, B2B Marketing Strategy, marketing consulting, LMS, Learning Management..., Cloud Computing, Private Cloud, Mobile Learning, Organizational Learning, Advertising, e-mail Marketing, Learning Management, Consultants, Leadership, Sales Process, Strategy, Content Development, Management, Sales, Enterprise Software, Employee Training, Creative Direction, Online Marketing, Start-ups, Competitive Analysis, Salesforce.com, Entrepreneurship, Budgets, E-commerce, Needs Analysis, Selling, Analytics
Education
The University of Texas at San Antonio 1988 — 1990
Bachelor
Dickinson High School 1981 — 1984
High School Diploma
SciQuest April 2015 - Present
Dex Media June 2010 - December 2014
Dex One (now Dex Media) December 2006 - June 2010
Fall Protection Systems, Inc., April 2005 - November 2006
Global Knowledge November 2002 - March 2005
Global Knowledge January 2001 - November 2002
Global Knowledge Training January 2000 - January 2001
Fall Protection Systems, Inc. January 1998 - January 2000
Office Furniture Warehouse, Inc. May 1997 - December 1998
Skills
E-learning, Performance Management, Employee Engagement, Vendor Relations, Instructional Design, Learning Management, E-learning Development, Learning Solutions, Change Management, Organizational..., Talent Management, SuccessFactors, SumTotal, Training, Onboarding, Project Management, Management, Building Relationships, Cross Functional Team..., Human Resources, Succession Planning, Program Management, Learning Management..., HRIS, CRM, Cross-functional Team..., Consulting, SaaS, Strategic Planning, Coaching, Instructor-led Training, Staff Development, Needs Analysis, Business Development, New Hire Orientations, Employee Training, Organizational..., Organizational Learning, Blended Learning, Management Development, E-Learning
Education
Mary Washington College 1993 — 1997
BA, Double Major: International Affairs, German
Avnet November 2014 - Present
Micro Technology Unlimited 1998 - Present
NCR Corporation July 2013 - November 2014
Global Knowledge May 2013 - July 2013
Comstor May 2011 - May 2013
Cisco Systems March 2007 - May 2011
Micro Technology Unlimited January 1999 - March 2007
Skills
Contract Negotiation, Unified Communications, Business Development, Marketing, Channel, Distribution, GTM Strategy, Video, Financing, Entrepreneur, Go-to-market Strategy, Solution Selling, Managed Services, Sales Enablement, Virtualization, Cloud Computing, New Business Development, VoIP, Finance, Sales, Channel Partners, Telecommunications, SaaS, Cisco Technologies, Direct Sales, Program Management, Multi-channel Marketing, Strategic Partnerships, Management, Professional Services, Enterprise Software, Entrepreneurship, Data Center, Account Management, Strategy, Sales Process, Sales Operations, Wireless, Partner Management, Storage, Product Management, Sales Management, Pre-sales
Education
University of Phoenix
Bachelor of Science, Business/Marketing
Webtech Wireless February 2014 - Present
Knowledgetech Consulting Inc. May 2013 - September 2013
Global Knowledge March 2012 - April 2013
Business Objects, an SAP Company September 2006 - September 2011
Business Objects/Crystal Decisions February 2002 - September 2006
Visual Systems- VAR( aquired by CGI) January 1995 - February 2000
Eastman Kodak September 1987 - August 1992
Pitney Bowes May 1986 - September 1987
Skills
Business Intelligence, New Business Development, Staff Mentoring, Complex Sales, Collaborative, Social Networking, Customer Relations, Direct Sales, Strategic Partnerships, Contract Negotiation, Mentoring, SaaS, Salesforce.com, Sales Process, Solution Selling, Consultative Selling, Enterprise Software, Cloud Computing, Account Management, Channel Management, B2B, Contract Negotiations, Selling, Business Analysis, Sales, Sales Operations, Partner Management, Management, Business Process..., Customer Service, Strategy, Leadership, Process Improvement, Channel Partners, Strategic Planning, CRM, Professional Services, Lead Generation, Business Development, Software Industry, Go-to-market Strategy, Sales Enablement, Business Alliances, Demand Generation
Education
Simon Fraser University 2012 — 2013
Certificate on HR Management, HR Management
University of Manitoba 1981 — 1985
BA Adv, Economics and Public administration
Red River College 1980 — 1981
Diploma, Sales and Marketing
LearnQuest April 2014 - Present
LearnQuest November 2013 - April 2014
New Horizons CLC NH United February 2012 - October 2013
New Horizons CLC - NH Northeast December 2010 - February 2012
New Horizons CLC - NH Northeast February 2008 - December 2010
RemX IT Staffing March 2007 - February 2008
Global Knowledge August 2005 - February 2007
Skills
Microsoft Certified..., Research, VMware, Project Management, Microsoft Office, Security, ITIL, Staff Development, Storage, CompTIA, Service Desk, Crystal Reports, Linux, Programming, Account Management, Cold Calling, Solution Selling, SaaS, Training, Business Development, Sales, Employee Training, Leadership, Management, Coaching, Sales Process, Networking, Key Account Management, Enterprise Software, Cloud Computing, CRM, Team Leadership
Education
University of Scranton 1999 — 2003
B.S., Marketing
St. Joseph's Preparatory School 1995 — 1999
JMP November 2013 - Present
SAS April 2010 - November 2013
Global Knowledge April 2006 - April 2010
Syncfusion May 2004 - April 2006
Skills
Account Management, Proposal Preparation, Customer Acquisition, Negotiation, Proposal Writing, Problem Solving, Government, Sales, Training, Business Development, Analysis, Sales Operations, Strategic Planning, Strategy, Management, CRM, Project Management, Security, Enterprise Software, Process Improvement, Cross-functional Team..., Solution Selling, SaaS, Salesforce.com
Education
University of North Carolina at Chapel Hill 2000 — 2004
Bachelor of Arts, Journalism, Public Relations
Global Knowledge 2013 - Present
Cengage Learning 2005 - 2013
Bloomberg BNA 2003 - 2005
Skills
Sales, Sales Operations, Account Management, Sales Presentations, Publishing, Academic Publishing, CRM, Educational Technology, Custom Publishing, Online Publishing, B2B, Educational Publishing, Social Media, E-Learning, Cold Calling, Digital Learning, Technology Solutions, Relationship..., Relationship Management, New Business Development, Solution Selling, IT Solutions, Consultative Sales..., Training, Leadership, Salesforce.com, Customer Service..., Consultative Selling
Education
University of Illinois at Urbana-Champaign
B.A.
Kalamazoo College September 2014 - Present
The B & B Road Show, LTD September 2000 - Present
Missouri S&T August 2012 - May 2014
Missouri S&T January 2012 - May 2014
Secant Technologies August 2002 - August 2010
Kalamazoo Valley Community College September 2007 - December 2007
Global Knowledge October 2000 - May 2002
Mentor Technologies December 1999 - August 2000
Anixter November 1997 - December 1998
Lincoln University June 1985 - November 1997
Skills
Operating Systems, Databases, Network Security, Security, Networking, Program Management, Program Development, Classroom Instruction, Database Administration, Database Design, Relational Databases, Java, C++, C#, COBOL, Fortran, Network Design, Network Deployment, Network Devices, Data Management, Data Center, Data Analysis, Change Management, Change Control, ATM networks, DNS, Unix, Linux, PL/1, Algorithms, Algorithm Design, System Testing, Test Management, User Acceptance Testing, Fedora, Algol, WFL, DMSII, Cisco Technologies, Routers, Routing Protocols, IP, Information Security, Data Communication, Mathematics, User Administration, Nortel, Internet, Network Administration, Troubleshooting
Education
Missouri S&T 2012 — 2014
Doctor of Philosophy (Ph.D.), Computer Science - cyber-physical systems security and information flow
Missouri University of Science and Technology 2010 — 2012
Master of Computer Science (May 2012), Sensor networks, algorithms
University of Missouri-Rolla 1974 — 1976
Bachelor of Science (BS), Surface Physics, Optics
University of Missouri-Rolla 1970 — 1974
BS, Physics
Jefferson City High School 1965 — 1970
High School, High School Diploma
Cerner Corporation February 2015 - Present
Siemens Healthcare October 2013 - February 2015
Siemens Medical Solutions USA October 2011 - September 2013
Siemens Medical Solutions USA October 2005 - September 2011
Siemens Medical Solutions April 2003 - October 2005
Siemens Health Services February 2002 - April 2003
Siemens Health Services June 2000 - February 2002
Global Knowledge February 1999 - June 2000
Skills
Forecasting, Analysis, Documentation, Accounts Receivable, Collaborative, Account Management, Team Management, Sales, Software Documentation, Strategy, Sales Operations, Financial Analysis, Process Improvement, Business Development, Contract Management, Finance
Education
Rosemont College 1995 — 1998
Bachelor of Science (BS), Business Administration and Management, General
University of Pittsburgh 1993 — 1994
Trivera Technologies October 2013 - Present
Global Knowledge March 2011 - August 2013
Global Knowledge Training July 2009 - May 2011
Global Knowledge Training January 2008 - June 2009
Global Knowledge Training July 2007 - December 2007
Global Knowledge Training October 2004 - June 2007
Skills
Solution Selling, Virtualization, Account Management, Channel Sales, Sales Process, Direct Sales, Salesforce.com
Education
University of North Carolina at Chapel Hill 1996 — 2000
Hewlett Packard January 2012 - Present
Avaya September 2009 - 2010
Global Knowledge April 2000 - June 2009
The N House Group May 1992 - May 2000
Nortel Networks January 1985 - March 1992
Nortel 1985 - 1992
Skills
Telecommunications, Marketing Communications, Advertising, Promotions, Channel, Product Marketing, Marketing Strategy, Management, Training, Cross-functional Team..., Leadership, Marketing, Strategy, Product Development, Sales Process, Program Management, B2B, Strategic Partnerships, Vendor Management, Go-to-market Strategy, SaaS, Direct Sales, CRM, Account Management, Solution Selling, Product Management, Competitive Analysis, Business Development, Event Management, Salesforce.com, Marketing Management, Selling
Education
University of North Texas
Commercial Art and Advertising
SESC February 2015 - Present
Global Search Consultants (GSC) September 2011 - February 2015
a2c I.T. Consulting September 2012 - October 2013
FirstPRO January 2010 - September 2011
Starpoint Solutions March 2007 - December 2009
Robert Half Technology September 2005 - October 2006
Global Knowledge January 2002 - April 2005
The Judge Group June 2000 - July 2001
Drexel University CEC / New Horizons July 1998 - June 2000
Skills
Recruiting, Temporary Placement, Training, Sales, Networking, Project Management, Management, Marketing, ERP, Analytics, Infrastructure, Strategy, Pharmaceutics, Security, .NET, Lifesciences, FMCG, Hospitals, Technical Recruiting, Talent Acquisition, Open Networker, Vendor Management, Information Technology, Executive Search, Consulting, Contract Recruitment, Internet Recruiting, Business Intelligence, Staff Augmentation, Human Resources
Education
Temple University - Fox School of Business and Management 1993 — 1996
Business Law
Time Warner Cable Business Class November 2014 - Present
USAT Corp April 2013 - November 2014
Global Knowledge 2004 - 2013
Time Warner Cable October 2002 - March 2004
Self Employed Independent Agent June 2001 - October 2002
Skills
Sales, Direct Sales, Sales Operations, Sales Management, Management, Account Management, Solution Selling, Training, Cold Calling, New Business Development, Sales Process, Team Building, Customer Service, Wireless, Enterprise Software
Education
University of Oregon
Liberal Arts
RatnerPrestia August 2013 - Present
USPTO January 2009 - August 2013
The AI IP Group, LLC (formerly Monitored Networks, LLC) March 2005 - January 2009
Global Knowledge 2006 - 2009
Qwest Communications June 2001 - February 2005
RELERA January 2001 - April 2001
Verizon June 2000 - December 2000
Whittman-Hart / marchFIRST February 2000 - June 2000
Net-Sentry Corp March 1998 - December 1999
Baker Robbins & Company December 1997 - March 1998
Skills
Service Provider..., Data Center Architecture, Network Security, Intellectual Property, Patent Prosecution, E-commerce, Encryption, Telecommunications, Wireless, Patents, Data Center, Cisco Technologies, Firewalls, TCP/IP, Civil Litigation, Legal Writing, Legal Research
Education
University of Richmond School of Law 2011 — 2013
JD, Law
The Catholic University of America, Columbus School of Law 2010 — 2011
JD
University of Phoenix 2005 — 2006
MBA, Business Administration
Charter Oak State College 2000 — 2002
Bachelor of Science
Utah State University 1988 — 1994
Computer Science
Cisco Systems August 2012 - Present
Best Practices, LLC May 2008 - August 2012
Best Practices, LLC May 2008 - August 2012
Best Practices, LLC May 2008 - 2011
Global Knowledge Training January 2003 - May 2008
Global Knowledge January 2003 - May 2008
TMP Worldwide April 2001 - January 2003
Information Industries Inc December 1999 - February 2001
Computer Horizons Corporation June 1998 - November 1999
Management Recruiters International June 1997 - June 1998
Skills
Sales Management, Market Research, Medical Affairs, Business Development, Account Management, New Business Development, Strategic Planning, Business Strategy, Salesforce.com, Direct Sales, Strategy, Sales Operations, CRM, Leadership, Customer Retention, Sales, Lead Generation, Cold Calling, Consulting, Selling, Marketing, Training, Recruiting, Strategic Partnerships, Forecasting, Sales Process, Analysis, Networking, Business Intelligence
Education
The University of Akron 1991 — 1994
Associates, General, Hospitality Management
The University of Akron 1991 — 1994
Associates, Hospitality Management
Fast Lane Consulting and Education September 2015 - Present
Client Feedback Tool June 2012 - August 2015
Self 2009 - 2012
Consolidated Graphics June 2009 - January 2010
Global Knowledge 2004 - 2008
Bonitz Flooring 2001 - 2004
SAM Magazine 1999 - 2001
Skills
Contract Negotiation, Management, Web Development, New Business Development, Account Management, Solution Selling, Sales Management, Direct Sales, Sales, Marketing, Business Development, Marketing Strategy, Sales Process, Strategic Partnerships, Strategy, Salesforce.com, CRM, Networking, Trade Shows, Leadership, Selling, Training, Forecasting, Customer Satisfaction, Proposal Writing, SaaS, Lead Generation, Professional Services, Consulting, Team Leadership, Cold Calling, Project Management, Sales Presentations, B2B
Education
SBCC 1987 — 1989
Santa Barbara City College 1986 — 1989
Business Education and Music
San Marcos High School
PROS August 2015 - Present
Oracle August 2014 - July 2015
Oracle January 2014 - July 2015
BigMachines November 2012 - July 2015
PGi August 2010 - November 2012
Administaff December 2007 - June 2010
Paychex, Inc June 2006 - November 2007
Global Knowledge August 2005 - June 2006
MCI / WorldCom November 2000 - July 2005
Fintech.net October 1998 - June 2000
Skills
Team Building, Consultative Selling, Solution Selling, Salesforce.com, Sales Process, B2B, SaaS, Software Sales, VoIP, Cloud Computing, Telecommunications, Sales Presentations, Building Relationships, Training Delivery, Sales Prospecting, Cloud-based, Selling, Software Industry, CRM, Sales Management, Enterprise Software, Sales Operations, Sales, Business Development, New Business Development, Product Management, Unified Communications, Marketing, Channel Partners, Lead Generation, Strategic Partnerships, Managed Services, Direct Sales, Account Management, Key Account Management, Cold Calling, Contract Negotiation, International Sales, Professional Services, Strategic Planning, Go-to-market Strategy, Competitive Analysis, Strategy, Relationship Management, Leadership, Outsourcing, E-commerce, Networking, Customer Retention, Product Marketing
Education
University of Houston 1990 — 1994
University of Oklahoma 1991 — 1992
Global Knowledge June 2008 - Present
Striker Technologies Inc. January 2002 - June 2008
In2Books 2003 - 2005
In2Books 2003 - 2005
West Colebrooke Inc. September 1997 - October 2001
Skills
Active Directory, SharePoint, Training, Hyper-V, Software Development, Microsoft SQL Server, Microsoft Technologies, .NET, Database Administration, Microsoft Certified..., Access, Enterprise Software, System Administration, Windows Server, Web Applications, Virtualization, Security, Cloud Computing
Education
University of Maryland College Park 1987 — 1994
BSME, Mechanical Engineering
Citrix March 2015 - Present
Global Knowledge March 2010 - March 2015
Advantage Mortgage Consulting October 2005 - February 2010
Cereal City Advertising October 2001 - July 2004
Skills
Cold Calling, Account Management, Sales, Sales Process, Sales Management, Direct Sales, Salesforce.com, Training, Solution Selling, Customer Service, New Business Development, Lead Generation, Business Development, Customer Satisfaction, Coaching, Management, Leadership, Time Management, Program Management, Analysis, Employee Training, Customer Retention, Selling, Sales Presentations, Team Leadership, B2B, CRM, Building Relationships, Networking, Sales Operations, Team Building
Education
University of Central Oklahoma 1998 — 2001
Studied in Sales/Marketing
Pennfield High School 1994 — 1998
High Shool Diploma
Wells Fargo August 2015 - Present
Wells Fargo February 2015 - August 2015
AppleOne Employment Services June 2007 - August 2014
All-Spec Industries 2003 - 2007
Global Knowledge 1999 - 2002
Ericsson 1996 - 1998
Skills
Account Management, Sales, Permanent Staffing, Recruiting, Business Development, Talent Acquisition, Sourcing, Human Resources, Employee Relations, Technical Recruiting, Staffing Services, Training, Customer Service, Temporary Staffing, Cold Calling, Microsoft Office, Contract Negotiation, College Recruiting, Sales Management, Temporary Placement, Customer Satisfaction, Program Management, Outlook, Accounting, Internet Recruiting, Applicant Tracking..., Hiring, Screening Resumes, Contract Recruitment, Banking, Sales Process, Mortgage Servicing, Microsoft Excel, Public Speaking, Permanent Placement, Strategic Planning, Onboarding, Microsoft Word, Negotiation, Social Media Marketing, Management, Interviews, Leadership, Team Building
Education
University of North Carolina at Chapel Hill 1991 — 1995
BA, Political Science
South Brunswick High School 1987 — 1991
JM Family Enterprises, Inc. August 2015 - Present
AFS Acceptance May 2014 - Present
Global Knowledge 2003 - 2014
American Power Conversion 2002 - 2003
APC by Schneider Electric 1998 - 2002
APC by Schneider Electric 1995 - 1998
APC by Schneider Electric 1994 - 1995
US Navy 1991 - 1994
US Navy 1988 - 1991
US Navy 1987 - 1988
Skills
IT Strategy, Change Management, Team Building, Business Strategy, Process Improvement, IT Management, Leadership, Business Analysis, Vendor Management, Information Technology, Business Intelligence, Consulting, Cloud Computing, Program Management, Mergers & Acquisitions, Integration, Business Process..., Governance, CRM
Education
United States Naval Academy 1982 — 1986
BS with Honors, Mathematics
Fast Lane Consulting and Education June 2013 - Present
Fast Lane October 2008 - Present
Global Knowledge June 2006 - October 2008
Management Dynamics June 2004 - June 2006
Skills
Salesforce.com, Direct Sales, Inside Sales, Account Management, New Business Development, Customer Relations, Sales Management, Cisco, Cold Calling, Negotiation, Strategic Planning, Solution Selling, Problem Solving, Sales Support, Customer Service, Business Strategy, Microsoft Office, Social Media, Excel, Lead Generation, Consultative Selling, Sales Operations, Selling, Management, Training, Leadership, Microsoft Excel, Cisco Technologies, Sales Process, Channel Partners, Sales, Cloud Computing, SaaS, Data Center
Education
University of North Carolina at Wilmington 1998 — 2001
Business, Finance
University of North Carolina at Wilmington 1998 — 2001
BS, Finance
Sanderson 1989 — 1993
Sales Training May 2015 - Present
Six Red Marbles September 2014 - Present
Global Knowledge Training December 2010 - December 2014
Global Knowledge August 2005 - January 2011
Parata Systems 2004 - 2006
Qualex 2001 - 2004
ehomecare 2001 - 2001
Global Software Applications 1998 - 2000
Nortel Networks 1996 - 1998
Coastal Correctional Healthcare 1994 - 1996
Skills
Training Delivery, Learning Management, Instructional Design, E-Learning, Captivate, Learning Management..., Leadership Development, Software Documentation, SnagIt, Distance Learning, Blended Learning, Needs Analysis, Customer Service, Instructor-led Training, Training, Technical Writing, Adult Education, Process Improvement, Technical Training, Change Management, Management, Employee Training, Public Speaking, Hands-on Training, Project Management, Program Management, ADDIE, Coaching, Team Building, Leadership, Performance Management, Performance Improvement, Strategic Planning, Performance Consulting, Curriculum Development, Business Development, Strategy, Organizational Learning, Staff Development, Organizational..., Team Leadership, Workshop Facilitation, Knowledge Management, Account Management, Organizational..., ILT, Talent Management, Camtasia
Education
University of North Carolina at Chapel Hill 1988 — 1992
Journalism and Mass Communications; emphasis in Advertising and Visual Communications, Journalism and Mass Communications
Surry Central High School
Center for Professional Development May 2015 - Present
ASPE November 2014 - May 2015
Global Knowledge March 2013 - September 2014
Global Knowledge January 2011 - February 2013
Community Independent School October 2010 - June 2011
Global Knowledge September 2010 - December 2010
Community Independent School April 2009 - October 2010
Global Knowledge 2007 - 2010
Global Knowledge 2006 - 2008
Global Knowledge 2003 - 2006
Skills
Strategic Partnerships, Sales, Sales Operations, Employee Training, Management, Sales Management, Strategic Planning, Marketing, Negotiation, Cat Herding, Customer Retention, Product Management, Leadership, Needs Analysis, B2B, Training Delivery, Team Leadership, Coaching, Sales Presentations, Networking, Learning Management, Building Relationships, Strategy, Blended Learning, Operations Management, Competitive Analysis, Sales Process, Account Management, Training
Education
University of North Carolina at Chapel Hill 1983 — 1987
B.A., Radio, Television and Motion Picture
Pinecrest High School 1979 — 1983
Global Knowledge October 2006 - Present
New Horizons CLC Boston 1996 - 2006
New Horizons Computer Learning Center 1996 - 2006
Computer Sciences Corporation January 1995 - October 1996
Raytheon September 1986 - May 1995
Skills
Cisco Technologies, VMware, Cisco Security, Technical Training, Routing, Network Security, Training Delivery, Technical Writing, Active Directory, Network Design, E-Learning, Virtualization, CCNP, Switches, Network Administration, TCP/IP, VPN, DNS, Firewalls, OSPF, System Administration, Cisco IOS, WAN, Network Engineering, Microsoft Exchange, LAN-WAN, Windows Server, DHCP, VMware ESX, VMware Infrastructure, IP, vSphere, Windows 7, XP, BGP, Security, Networking, Routers, Microsoft Certified..., CCNA, Microsoft Technologies, Troubleshooting, Cloud Computing, ASA, Citrix, Data Center, Cisco Nexus, CISSP, Servers
Education
Tufts University 1989 — 1990
MSEE, Microwave & Communication Theory
University of Massachusetts Lowell 1982 — 1986
BSEE, Electrical Engineering
Intel Security July 2014 - Present
McAfee May 2012 - July 2014
Avaya December 2009 - November 2011
Partner Community Council (PCC Americas) January 2006 - October 2011
Nortel Networks November 2005 - December 2009
Global Knowledge July 2003 - November 2005
Movius (Formerly Glenayre Electronics) March 2001 - July 2003
Nortel Networks January 2000 - March 2001
Nortel Networks May 1997 - January 2000
Skills
Cross-functional Team..., Integration, Vendor Management, Unified Communications, Telecommunications, Avaya, Program Management, Business Development, Wireless, Strategy, Strategic Planning, Leadership, IP, Product Marketing, Coaching, Telephony, Management, Outsourcing, Competitive Analysis, Enterprise Software, Training, Product Management, Team Leadership, VoIP, Organizational..., Channel Partners, Solution Selling, Sales, Team Building
Education
Ridgewater College
Electronics Engineering
Southern Methodist University
International Business
Southern Ute Growth Fund January 2005 - Present
Pearson Education, Cisco Press 2002 - 2010
Global Knowledge January 2001 - December 2004
REANet June 2000 - December 2000
Middlebury College January 1999 - June 2000
Middlebury College September 1997 - December 1998
Skills
Network Design, Security, Routing, Technical Writing, Public Speaking, LAN Switching, VoIP, Python, Linux, Packet Analysis, Wireless Networking, Network Engineering, Network Management..., Network Administration, Cisco Technologies, WAN, Firewalls, CCIE, Sniffer
Education
Stanford University 1987 — 1992
BA, MA
Global Knowledge Training 2013 - Present
Global Knowledge May 2012 - Present
Global Knowledge Training August 2009 - May 2012
Quest Diagnostics 2006 - 2008
Education
University of North Carolina at Wilmington 2001 — 2005
Bachelor of Arts, Communication Studies and Leadership
Top Shelf Gamer, LLC October 2014 - Present
Global Knowledge August 2010 - April 2013
Nufarm Americas Inc March 2008 - March 2010
Etigra LLC April 2006 - March 2008
Rhodes Furniture October 2004 - December 2005
MARRA DESIGN ASSOCIATES January 1994 - January 2004
Skills
Financial Reporting, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Process Improvement, Administrative...
Education
Wake Technical Community College 2008 — 2012
Accounting
University of Minnesota-Twin Cities 1996 — 2002
BA, History
UNIVERSITY OF MINNESOTA
Bachelor of Arts, History
WAKE TECH COMMUNITY COLLEGE
Accounting
Hortonworks November 2012 - Present
Global SPAN, Inc July 1986 - Present
RedHat October 2011 - November 2012
ROI July 2010 - August 2011
Global SPAN, Inc 1996 - 2011
AppDev 1995 - 2010
Global Knowledge 1998 - 2003
SF Restorations 1989 - 1992
Health & Fitness 1983 - 1987
Skills
SQL Server, MySQL, Java, Programming, Technical Training, Databases, XML, SharePoint, C#, Software Development, ASP.NET, .NET, SQL, Access, JavaScript, Mentoring, Application Development, Visual Basic, ASP, Coaching, E-learning, Software Training, Microsoft SQL Server, Hadoop, HDFS, mapreduce..., Hive, Apache Pig, R, Training, E-Learning, JBoss Application Server, Hadoop, Big Data
Education
University of Missouri-Columbia 1971 — 1974
University of Missouri-Columbia 1971 — 1974
MS, Mechanical and Nuclear Engineering
BPI April 2013 - Present
Aon October 2010 - April 2013
Hewitt Associates July 2005 - October 2010
Global Knowledge September 2009 - September 2009
Siemens Business Services April 2004 - June 2005
Kemper Insurance July 1999 - March 2004
Skills
Vendor Management, Network Architecture, Process Improvement, People Management, Technology Evaluation, Data Center, VPN, Cisco, Team Leadership, Network Design, Budget Reconciliation, Troubleshooting, Network Security, Program Management, Change Management, Mentoring, Firewalls, Switches, Routing, Visio, IT Management, Vendor Relations, Cisco Technologies, Integration, Management, ITIL, Virtualization, Security, Enterprise Software, VoIP, Network Administration, Infrastructure, Solaris, Cisco Nexus, Networking, Disaster Recovery, WAN, Routers, IT Strategy
Education
The University of North Dakota 1988 — 1991
BS
Rogers Associates IT Process ConsultantThe Kemtah Group, Inc.June 2009 - Present
Global Knowledge 2007 - Present
Numara Software August 2011 - January 2012
Propoint Solutions 2006 - 2009
Hewlett-Packard 1988 - 2005
Compaq / HP 1988 - 2005
Compaq 1998 - 2002
United States Air Force June 1966 - July 1988
Skills
ITIL, Service Desk, Training, Program Management, Information Technology, Troubleshooting, IT Service Management, Business Analysis, Windows, Service Management, Computer Hardware, Process Improvement, Visio, Integration, Technical Support, IT Strategy, Consulting, System Administration, Help Desk Support, Sla, IT Management, Data Center, Business Process..., VMware, SharePoint, Vendor Management, Hardware, Disaster Recovery, Leadership, Windows 7, Virtualization, Security, Service Delivery, Active Directory, Cloud Computing, IT Operations, Servers, Networking, Team Building, Change Management, Incident Management, Team Leadership, Project Management, Software Documentation, Customer Service, Business Process, Management, Windows XP
Education
Texas A&M University 1962 — 1972
MBA, Business Computing Science
Texas A&M University
BBA, Accounting
Global Knowledge 2015 - Present
American Institue of CPAs 2013 - 2014
American Institue of CPAs 2011 - 2013
American Institue of CPAs 2006 - 2011
Duke University 2004 - 2006
Freelance 2003 - 2004
National Institute of Environmental Health Sciences (NIEHS) (Contractor) 1998 - 2003
Education
University of Mount Olive
Visual Communications
ThinkWell Global October 2012 - Present
CAMRIS International, Inc. April 2012 - August 2012
Management Sciences for Health 2005 - 2012
Suffolk University 2006 - 2008
Salem State College 2004 - 2007
Brandeis University 2004 - 2005
Isaacson, Miller 2004 - 2005
Comverse 2000 - 2004
Global Knowledge 1998 - 2000
Rational Software 1997 - 1998
Skills
Higher Education, International..., Telecommunications, Public Health, Leadership Development, Organizational..., Strategic Planning, Non-profits, Interviewing, Mentoring, Coaching, Change Management, Public Speaking, Team Building, Organizational Change, Employee Relations, Performance Management, Spanish, Talent Management, Team Leadership, Staff Development, Mergers, Negotiation, Compensation, Writing, Management Consulting, Program Development, Executive Coaching, Business Planning, Problem Solving, Analysis, Process Improvement, Nonprofits, Recruiting, Human Resources, Workshop Facilitation, Succession Planning, Workforce Planning, Interviews, Organizational Design, Management, HRIS, Executive Search, Career Counseling, Policy, Employee Benefits, Mergers & Acquisitions
Education
The Johns Hopkins University 1993 — 1998
M.S., Business
The George Washington University 1985 — 1988
B.A., Psychology and Business
Global Knowledge September 2013 - Present
Carolina RailHawks May 2013 - June 2013
University Laundry August 2011 - May 2013
Playmakers Theatre August 2009 - April 2010
Skills
Customer Satisfaction, Management, Consultative Sales..., Leadership, Enterprise Technology..., Microsoft Office, Microsoft Word, Academic Advising, Microsoft Excel, CITI Training Human..., CITI Training Human..., New Business Development, Sales, Sales Process, Consultative Selling
Education
University of North Carolina at Chapel Hill 2009 — 2013
Bachelor of Arts in Exercise and Sport Science, Sport Administration
Southeast Raleigh High School Center for Leadership & Technology
Bullhorn January 2013 - Present
Talemetry January 2011 - December 2012
New Horizons April 2007 - March 2009
Hire Velocity, LLC January 2004 - April 2007
Global Knowledge December 2002 - November 2003
Hudson (fka TMP/Monster Worldwide) January 2000 - December 2002
U. S. Army February 1992 - January 2000
Skills
Executive Search, Temporary Staffing, PeopleSoft, RPO, Software, Personnel Management, Oracle, JD Edwards, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Software Solution Sales, SaaS, Recruitment Training, HR Consulting, Recruiting, Business Development, Human Resources, Selling, Cold Calling, Direct Sales, Talent Management, Management, Coaching, Solution Selling, Enterprise Software, Professional Services, Leadership, Salesforce.com, CRM, Strategy, Lead Generation, Account Management, Consulting, Temporary Placement, Training, Sales, Contract Recruitment, Sourcing, Outsourcing, Hiring, Internet Recruiting, Sales Process, Vendor Management
Education
University of North Georgia 1992 — 1996
BS, Accounting
Luther Rice University 2005 — 2011
MA, Christian Studies
Darlington School 1988 — 1992
High School Diploma
Alphanumeric Systems 2011 - Present
Global Knowledge 2007 - 2011
Lenovo US 2006 - 2007
Choice Computer Center 2000 - 2006
Wyndham Hotels and Resorts 1998 - 2000
W Hotels (formerly Doral Hotels) 1994 - 1997
Ladbrokes 1991 - 1992
Skills
Strategic Partnerships, Sales, Channel, Sales Process, Training, Business Development, Sales Operations, SaaS, Solution Selling, Sales Management, Cisco Technologies, Cold Calling, Selling, Direct Sales, Salesforce.com, Cloud Computing, Managed Services, Time Management, Customer Retention, Leadership, Account Management, Networking, New Business Development, Professional Services, Channel Sales, Lead Generation, Data Center, CRM
Education
University of Pittsburgh
Business/Psychology
BNP Paribas July 2014 - Present
BNP Paribas June 2013 - July 2014
Progress Software February 2006 - December 2012
Actional May 2004 - January 2006
Visual Edge/Actional April 1999 - March 2004
National University of Mexico June 1997 - October 1999
Global Knowledge January 1996 - December 1996
Skills
Enterprise Architecture, Cloud Computing, Virtualization, SOA, VMware, Web Content, ColdFusion, RSA SecurID, Unix Security, Unix Operating Systems, DotNetNuke, Checkpoint Security, Atlassian Confluence, SharePoint, Linux System..., Oracle 9i, Oracle, Confluence, Solaris, Security, Databases, Information Technology, IT Management, Information Security, Integration, Linux, System Administration, Red Hat Linux, VMware ESX, Servers, Network Architecture, Unix, Apache, IIS, TCP/IP, Firewalls, Shell Scripting, Operating Systems, Solution Architecture, DNS, Disaster Recovery, High Availability, Windows Server, Server Architecture, AIX, HP-UX, Data Center, Software Documentation, Storage, Troubleshooting
Education
Universidad Nacional Autónoma de México 1992 — 1996
Bachelor of Engineering (B.Eng.), Computer Engineering, Computer Engineer
Fifth Third Bank January 2014 - Present
Fifth Third Bank March 2013 - Present
Central Piedmont Community College July 2011 - May 2013
Global Knowledge July 2008 - July 2011
Branch Banking and Trust September 2006 - July 2008
Branch Banking and Trust January 2005 - September 2006
Snelling Personnel Services December 2003 - July 2004
Skills
Client-focused service, Project Management, Client Implementation, Team Coordination, Team Oriented, Time Management, Client Service, Client Development, Client Communication, Client Relationship..., Client Interfacing, Partner Relations, Problem Solving, Adaptable, Sales Process, Email Marketing, Consultative Selling, Process Improvement, Team Building, Financial Services, Selling, Team-oriented, Sales, CRM, Customer Service, Business Development, Management, Program Management, Banking, Client Services, Leadership, Partner Management, Sales Management, Strategic Planning, Strategy, Team Leadership, Training
Education
University of North Carolina at Chapel Hill 1999 — 2003
BA, Communication Studies
INE, Inc November 2003 - Present
Global Knowledge 2000 - 2003
Cisco Systems December 1996 - June 1998
Skills
Cisco Technologies, BGP, Cisco Routers, Routing, CCIE, VoIP, Networking, Wireless, OSPF, Wireless Networking, VPN, Network Engineering, Unified Communications, Routers, Network Security, Switches, Network Design, Firewalls, CCNA, Cisco IOS, Network Architecture, MPLS, IT Management, Security, RedHat, DHCP, Data Center, System Administration, Virtualization, Network Administration, Citrix, DNS, VMware, CCNP, WAN, Cisco Nexus, TCP/IP, EIGRP, Troubleshooting, LAN-WAN, Servers, Active Directory, Linux, IP, Windows Server, Solution Selling, Juniper, Operating Systems
Education
University of Alabama 1992 — 1994
ePlus Technology November 2012 - Present
ePlus Technology November 2010 - November 2012
ALT Financial Network, Inc November 2009 - August 2010
Global Knowledge June 2007 - October 2009
Synergy Professional Services May 2006 - August 2006
Skills
Switches, Cisco, Linux, Windows, TCP/IP, Routers, Data Center, Nexus, Voice, VoIP, Cisco Call Manager, Cisco IOS, ASA, VPN, VMware ESX, Virtualization, NetApp, Network Engineering, Unified Messaging, UCS, Cisco Technologies, Cisco UCS, Networking, Network Administration, Active Directory, VMware, CCNP, Troubleshooting, Security, Routing, Cisco Routers, Cisco Certified
Education
University of California, Berkeley 2003 — 2006
Bachelor of Science (BS), Electrical Engineering and Computer Science
Malloch Wealth Management May 2013 - Present
Global Knowledge Training April 2010 - May 2013
Anscol, Inc. February 2004 - April 2009
ETEC 2002 - 2004
Global Knowledge 1998 - 2001
TeKnowlogy Education Centers 1995 - 1998
VMETRO, Inc September 1993 - January 1995
Telescan, Inc April 1993 - September 1993
Skills
RFP, Customer Service, Virtualization, Budgets, Cloud Computing, ITIL, Program Management, Solution Selling, Management, Cisco Technologies, Leadership, Enterprise Software, Project Management, Business Development, CRM, Training, Direct Sales, IT Service Management, VMware, Account Management, Sales Process
Education
Texas A&M University 1988 — 1992
Bachelor of Arts, Economics and Business Administration
Hewlett-Packard January 2013 - Present
Avaya December 2010 - January 2013
Avaya November 2009 - November 2010
Global Knowledge August 2005 - August 2009
Global Knowledge July 2000 - August 2005
ICL Fujitsu 1999 - 2000
Johnson & Johnson 1998 - 1999
Skills
Forecasting, Financial Modeling, Strategy, Business Planning, Budgets, Analysis, Management, Project Planning, Leadership, Contract Negotiation, Finance, Integration, Variance Analysis, Negotiation, Corporate Finance, Cross-functional Team..., Marketing, Pricing, Team Leadership, Training, Vendor Management
Education
Southern Methodist University - Cox School of Business 1997 — 1999
MBA
Texas State University 1990 — 1994
BA - International Business, Finance, Accounting, International Relations
Rosales Consulting January 1997 - Present
New Horizons of Minnesota May 2000 - November 2013
Fred Pryor Seminars December 2006 - October 2013
CARA Group July 2012 - May 2013
Urban Lux January 2011 - June 2011
Minneapolis Community & Technical College January 2001 - 2011
Kroll Ontrack June 2008 - March 2010
Global Knowledge March 2008 - July 2008
Landmark Education June 2004 - January 2007
Smith Hanley Associates June 2006 - November 2006
Skills
Training, Leadership Development, Instructional Design, Organizational..., Coaching, Strategic Planning, Training Delivery, E-Learning, Instructor-led Training, Hands-on Training, Soft Skills, Interpersonal..., Persuasion, Group Communication, Captivate, Articulate Studio, Articulate Engage, Articulate Storyline, Staff Development, Program Management, Project Management, Team Building, Performance Consulting, Employee Training, Needs Analysis, Executive Coaching, Career Development, Leadership, Software Documentation, Technical Training, Public Speaking
Education
University of Minnesota-Twin Cities 1997 — 2000
M.Ed / ABD, Human Resource Development
University of Illinois at Chicago 1995 — 1997
BA, Communications, Minor Business
www.ieSEAM.com January 1976 - Present
Global Knowledge July 2008 - Present
STATE OF CALIFORNIA GOVERNMENT - CDCR December 2014 - April 2015
TAPROOT Foundation September 2011 - December 2014
Tech Coast Angels 2001 - 2006
Remedy Staffing 1995 - 2006
Volt Information Sciences 1998 - 2002
STATE OF CALIFORNIA GOVERNMENT– (CalPERS) January 2000 - June 2001
Exon/Mobil 1990 - 1993
UNIVERSITY OF CALIFORNIA January 1975 - December 1990
Skills
Enterprise Architecture, Analysis, Research, Business Performance..., Business Analysis, Program Management, Strategic Planning, Project Management, SDLC, Change Management, Business Intelligence, Leadership, Consulting, Management, Entrepreneurship, Training, Business Development, Project Planning, Management Consulting, Strategy, Integration
Education
Southern Methodist University 1970 — 1973
Ph.D.E.E., Systems Engineering
Ain Shams University 1962 — 1967
B.Sc.E.E., Electronics & Communications
Zodiac Pool Systems March 2002 - Present
Polaris Pool Systems 2002 - Present
Global Knowledge 2000 - 2001
Skills
Sales, Sales Management, Strategic Planning, New Business Development, Key Account Management, Retail, Customer Service, Leadership, Selling, Contract Negotiation, Negotiation, Trade Shows, Sales Operations, Marketing, Product Development, Training, Sales Process, Account Management, Time Management, Marketing Strategy, Product Marketing, Inventory Management, B2B, Social Media Marketing, Forecasting, Purchasing, Salesforce.com, Business Development, Budgets, Merchandising, Cross-functional Team..., Pricing, Team Building, Manufacturing, Management, Public Speaking, Direct Sales
Education
Rochester Institute of Technology 2002 — 2005
Bachelor's of Science - Business Administration, Finance
Westminster College (PA) 1990 — 1992
AICPA August 2015 - Present
Global Knowledge September 2013 - July 2015
Global Knowledge Training November 2010 - August 2013
Global Knowledge October 2007 - November 2010
World Tavern Entertainment 2006 - 2007
PwC Consulting 1997 - 2000
Skills
Talent Management, Needs Analysis, Recruiting, Training, Curriculum Development, Sales Process, Sales, Program Management, Planning & Execution of..., Solution Selling, Building Relationships, Leadership, Employee Training, New Business Development, Training Delivery, Team Leadership, Account Management, Cold Calling, Direct Sales, Strategic Planning, Networking, Team Building, Team Management, Lead Generation, Time Management, Staff Development, Strategic Partnerships, Customer Retention, Strategy, Selling, Customer Service, Project Management, Sales Presentations, Coaching, Sales Management, Management, Business Development, Instructional Design, E-Learning, Vendor Management, Performance Management, Leadership Development, Salesforce.com, Learning Management, Channel Partners, Technical Training, Selling Skills, Hiring
Education
University of Maryland College Park 1994 — 1997
B.A., Logistics/Trans. and International Business
Central Dauphin East 1987 — 1997
Ecolab April 2007 - Present
Kimley-Horn and Associates, Inc. November 2003 - March 2005
Global Knowledge 1998 - 2003
Skills
Budgets, Training, Sales, Project Planning, Project Management, Microsoft Office, Management, Operations Management, Human Resources, B2B, Customer Service, New Business Development, Account Management, Team Building, Key Account Management, Sales Management, Sales Operations, Marketing, Team Leadership
Education
University of South Carolina-Aiken 1986 — 1992
Citrix Online March 2014 - Present
Qualys October 2013 - March 2014
Samanage November 2012 - October 2013
Red Hat December 2009 - April 2012
Bandwidth.com October 2007 - December 2009
Global Knowledge April 2007 - September 2007
Ameriquest Mortgage Company March 2005 - March 2007
I-40 FILMS 2002 - 2005
Skills
Sales Management, Salesforce.com, SaaS, Account Management, Closing Skills, Software Implementation, Consultancy, Solution Selling, Open Source, Cloud Computing, Hardware Virtualization, CRM, Selling, Selling Skills, Leadership, Direct Sales, Strategy, Channel Partners, Cold Calling, Networking, Sales, Partner Management, Management, Training, Lead Generation, Strategic Partnerships, Sales Process, Go-to-market Strategy, Professional Services, Sales Enablement, Software Industry, Demand Generation, Business Alliances, Business Development, Sales Presentations, Managed Services, B2B, Vulnerability Management, Web Application..., PCI Standards, Enterprise Software, Sales Operations, Security, Channel Sales, Storage, Virtualization, Mobile Devices, Unified Communications, IT Service Management, Customer Service
Education
University of North Carolina at Greensboro
BA, Communications/Media Studies
University of Mississippi 1998 — 2000
History, American History (United States)
Global Knowledge Canada January 2015 - Present
Global Knowledge Training February 2013 - December 2014
Global Knowledge Training April 2012 - February 2013
Global Knowledge July 2010 - April 2012
Skills
Account Management, Sales Process, Sales, Direct Sales, Training, Solution Selling, Sales Management, Team Leadership, Customer Service, Team Building, Needs Analysis, E-Learning, Lead Generation, Business Development, Coaching, Instructional Design, Employee Training, Recruiting, Sales Operations, Strategy, Management, Salesforce.com, Forecasting, Customer Retention, Selling, Sales Presentations, Talent Management, CRM, Building Relationships, Leadership, Networking, B2B, Strategic Partnerships, Training Delivery, Instructor-led Training, Blended Learning, SaaS, Consulting, Learning Management, Technical Training, Relationship Building
Education
University of North Carolina at Chapel Hill
LexisNexis June 2014 - Present
Syngenta Biotechnology October 2012 - June 2014
Quintiles April 2012 - September 2012
Global Knowledge November 2007 - April 2012
M Financial Group January 2005 - May 2007
Vestas May 2002 - January 2005
Skills
Business Analysis, Process Modeling, Use Case Analysis, Gap Analysis, Functional..., Requirements..., Requirements Gathering, User Stories, Financial Analysis, Project Accounting, Business Requirements, System Integration..., System Testing, Regression Testing, Software Quality..., Software Documentation, Accounting, Requirement..., SDLC, Process Improvement, User Acceptance Testing, Financial Systems..., GAAP, Year End Close, SharePoint, Business Process, Agile Methodologies
Education
Saginaw Valley State University - College of Business and Management
Bachelor Business Administration, Finance
Ronda J. Swaney - writer, ghost writer, consultant April 2010 - Present
Kimley-Horn and Associates, Inc. December 2004 - March 2010
Global Knowledge 2004 - 2004
Global Knowledge 1997 - 2003
Ivy House Publishing Group 1995 - 1997
Skills
Technical Writing, Corporate Communications, Copywriting, Internal Communications, Marketing Communications, Publications, Newsletters, Editing, Copy Editing, Writing, Blogging, Layout, Proposal Writing, Marketing, Creative Writing, Magazines, Technical Editing, Brochures, Web Content, Proofreading, Journalism, Press Releases, Medical Writing, Content Management, Content Strategy, Books, InDesign, AP Style, Adobe Creative Suite, Adobe Acrobat, Content Development, Media Relations, Multimedia, Technical Communication, Content Marketing, Multiple Project..., Case Studies, Business Writing, WordPress, Instructional Design, Feature Articles, Photography, White Papers, Lifestyle Writing, B2B Marketing, Article Writing, Ghostwriting, Magazine Articles, Book Writing, Book Editing
Education
University of North Carolina at Chapel Hill 1988 — 1991
BA, Radio, Television and Motion Pictures
Bandys High School
United Auto Credit Corporation January 2015 - Present
Hendrick Automotive Group September 2014 - December 2014
Global Knowledge July 2013 - August 2014
Hibernian Company April 2013 - July 2013
Enterprise Rent-A-Car August 2011 - April 2013
Spectraforce Technologies June 2010 - August 2010
Kidzu Children's Museum January 2010 - April 2010
University Directories May 2009 - September 2009
Skills
Social Media, Customer Service, Sales Management, Operations Management, Cold Calling, B2C marketing, B2B Marketing, Marketing Communications, Marketing, Advertising, Public Relations, Sales, CRM, Training, Direct Sales, Business Development, Event Planning, B2B, Leadership, Management, Budgets
Education
University of North Carolina at Chapel Hill 2007 — 2011
BA, Communications Studies
Global Knowledge July 2015 - Present
TrainUp.com October 2012 - July 2015
New Horizons Computer Learning Centers October 2010 - October 2012
New Horizons Computer Learning Center November 2007 - October 2010
New Horizons Computer Learning Center July 2004 - November 2007
New Horizons Computer Learning Center October 1997 - July 2004
Coca-Cola Enterprises October 1995 - September 1997
Skills
Account Management, Team Leadership, Sales Management, SaaS, Sales Process, New Business Development, Direct Sales, Professional Services, Managed Services, Cold Calling, Team Building, Sales, Strategic Planning, Business Development, Lead Generation, Channel, Selling, Training, Strategic Partnerships, Leadership, Management, Sales Operations, Networking, Business Planning, B2B, Sales Presentations, CRM, Project Planning, Recruiting, Cross-functional Team..., Program Management, Coaching, Employee Training, Outsourcing, Process Improvement, Analysis, Start-ups, Business Process, Customer Retention, Employee Relations, Forecasting, Vendor Management, Budgets, Human Resources, Strategy, Business Strategy, Negotiation, Talent Management, Project Management, Product Development
Education
Richland College 1992 — 1996
Business Administration and Management, General
Woodrow Wilson High School 1988 — 1992
Diploma
Progress Software March 2013 - Present
Global Knowledge November 2008 - February 2013
Account Executive Positions August 1997 - November 2008
Skills
Sales Process, Salesforce.com, Solution Selling, Direct Sales, Lead Generation, Cloud Computing, Training, Account Management, Sales, Enterprise Software, CRM, Needs Analysis, SaaS, Customer Retention, Strategic Partnerships, Management, Sales Operations, Sales Presentations, B2B, Channel Partners, Sales Management, Selling, Blended Learning, Technical Training, Complex Sales, Leadership, Employee Training, Instructor-led Training, Business Development, E-Learning, Negotiation, Networking, Team Leadership, Learning Management, Training Delivery, Consulting, Learning Management..., Software Industry, Unified Communications, Partner Management
Education
State University of New York College at Oswego
IBM July 2015 - Present
IBM January 2014 - June 2015
IBM June 2013 - January 2014
IBM January 2011 - June 2013
IBM February 2009 - January 2011
IBM April 2006 - September 2008
IBM 2004 - 2006
IBM 1999 - 2003
Global Knowledge 1997 - 1999
KnowledgeBase Marketing 1996 - 1997
Skills
Sales Enablement, Demand Generation, Go-to-market Strategy, SaaS, Multi-channel Marketing, Enterprise Software, Cloud Computing, Business Alliances, Channel, Product Management, Messaging, Digital Marketing, Program Management, Event Management, Marketing Management, Marketing Budget..., Marketing Communications, Marketing Research, Relationship Marketing, Integrated Marketing, Social Media Marketing, Web Marketing, Analytics, Marketing Strategy
Education
University of North Carolina at Wilmington 1992 — 1996
Bachelor of Science (BS), Marketing
ADP October 2014 - Present
Regis University August 2003 - Present
ASCEND Human and Organizational Development June 2009 - September 2014
Global Knowledge November 2006 - May 2009
TRACOM Group June 1994 - March 2006
Skills
Account Management, Sales, Team Building, Organizational..., Training, Employee Training, Strategic Planning, Team Leadership, New Business Development, Project Management, Negotiation, Sales Management, Compliance Solutions, SaaS, Cloud Computing IaaS, Microsoft Office, Customer Service, Change Management, Cloud Computing, Leadership Development, Contract Negotiation
Education
Regis University 1998 — 2000
Master of Science (M.S.), Management
University of Phoenix 1996 — 1998
Bachelor of Science (BS), Managment
Illumina April 2015 - Present
Gafcon, Inc. December 2013 - February 2015
Home Controls, Inc March 2009 - December 2013
iSpire Advertising July 2008 - February 2009
Global Knowledge July 2007 - July 2008
CA Inc (Formerly Computer Associates) July 2004 - January 2007
Skills
Product Management, Marketing, Strategic Planning, Sales Process, Business Development, Strategy, New Business Development, Sales, Public Speaking, Cross-functional Team..., Competitive Analysis, Training, Account Management, Business Analysis, Project Planning, Product Marketing, Channel Relationship..., Networking, Cross-functional..., Microsoft Office, SaaS, Leadership, Management, Sales Cycle Management, Channel Sales, Managing Distribution..., Selling, Entrepreneurship, Solution Selling, B2B, Sales Management, Customer Service, Channel Program..., Enterprise Software, Start-ups, Channel Account..., Channel Partners, Business Intelligence, CRM, Strategic Partnerships, Relationship Management
Education
University of Florida 2000 — 2003
Bachelor of Science (B.S.), Marketing
Global Knowledge May 2002 - June 2007
Skills
Chicago Manual, job aids, WBT, CBT, Simulations, Test Writing, Editing, Creative Writing, Instructional Design, Technical Writing, E-Learning, Learning Management, Job Aids, Needs Analysis, Learning Management..., Instructor-led Training, Training, Blended Learning, Training Delivery, Adult Education, ADDIE, Captivate, Team Building, Software Documentation
Education
University of North Carolina at Chapel Hill 2000 — 2002
Bachelor of Arts, English
University of Massachusetts, Amherst 1998 — 2000
NA, English and French
AICPA January 2015 - Present
Allscripts June 2013 - January 2015
Global Knowledge August 2007 - March 2013
Nortel May 2001 - May 2007
Medical Mutual Insurance Company of North Carolina 2003 - 2004
BTI Telecom 1999 - 2001
Skills
Requirements Gathering, Business Analysis, Oracle E-Business Suite, Project Management, Process Improvement, Oracle Applications, Gap Analysis, Training, Access, MS Project, Visio, SharePoint, Team Building
Education
University of North Carolina at Greensboro 1989 — 1993
BA, Sociology; Psychology
BLDG25 September 2014 - Present
You Make the Call! May 2013 - Present
Salient Form June 1999 - Present
GlaxoSmithKline September 2011 - May 2013
Synaptis May 2009 - June 2011
DazMedia December 2007 - December 2008
Global Knowledge April 2006 - November 2007
Icarus Studios December 2006 - July 2007
Education and Training Systems International March 2004 - April 2006
Agency.com June 2000 - September 2000
Skills
PHP, MySQL, JavaScript, CSS, HTML 5, jQuery, User Experience, User Interface Design, AngularJS, Node.js, Web Development, ActionScript, Web Design, Front-end, E-Learning, Web Applications, Information Architecture, Application Architecture, Mobile Applications, HTML5, Graphic Design, Illustration, Git, Sails.js
Education
School of Visual Arts 1996 — 2000
BFA, Illustration
School of Communication Arts 2003 — 2004
Certificate, 3D Computer Animation
ASPE, a division of Fortis College March 2015 - Present
Midwest Systems & Services, Inc. October 2013 - March 2015
Global Knowledge July 2009 - March 2013
Global Knowledge November 2007 - July 2009
Edward Rose Companies dba The Timbers January 2002 - October 2007
Skills
Training, Account Management, Sales Process, Cold Calling, Solution Selling, Employee Training, E-Learning, Direct Sales, Salesforce.com, Needs Analysis, Sales
Education
University of Southern Indiana 1995 — 1999
Bachelor of Science (B.S.), Sociology
University of Evansville 1993 — 1996
Global Knowledge December 2011 - Present
Microsoft October 2007 - December 2011
Thomson NETg January 2006 - May 2007
Ensemble Collaboration December 2002 - December 2005
SkillSoft September 1997 - December 2002
scholars.com September 1995 - September 1997
Academy of Learning September 1991 - September 1995
Skills
Product Development, Product Management, P&L responsibility, Strategic Negotiations, Market Research, Operations Management, Product Marketing, Product Launch, Executive Management, Project Execution, Business Strategy, Strategic Planning, Strategic Thinking, Change Management, Pricing Strategy, Marketing Strategy, Financial Modeling, Financial Management, Cross-functional Team..., Team Leadership, Team Building, Team Management, Collaboration Solutions, Distance Learning, Publishing, Online Publishing, Platform Design, Platform Architecture, Platform Integration, Software Training, Game Theory, Online Gaming, Game Design, Game Development, Hands-on Training, Project Management, Entrepreneurship, Management, Cloud Computing, Enterprise Software, E-commerce, Training, SaaS, Integration, Go-to-market Strategy, P&L Management, Digital Marketing, Strategic Partnerships, Strategy, Start-ups
Education
The University of Glasgow 1991 — 1993
Master of Arts (M.A.) (incomplete), Political Science
St. Thomas University (CA) 1988 — 1991
Bachelor of Arts (B.A.) (incomplete), Political Science
Global Knowledge August 2004 - Present
Firstpoint Management Resources, Inc. (previously Olson Management) 2002 - 2004
Education
University of North Carolina at Chapel Hill
BA, Journalism and Mass Communication
Cisco January 2015 - Present
Cisco Systems August 2013 - January 2015
ChannelAdvisor May 2012 - July 2013
Global Knowledge September 2009 - May 2012
Global Knowledge Training August 2010 - July 2011
Shire Pharmaceuticals May 2007 - May 2009
CSC South 2006 - 2007
Skills
Salesforce.com, Cold Calling, Sales Process, Sales Presentations, Solution Selling, Direct Sales, Account Management, Sales Operations, Lead Generation, Sales, B2B, SaaS
Education
University of South Carolina-Columbia 2002 — 2006
Bachelor of Science, Exercise Science
Dreher High School 1998 — 2002
SAS May 2014 - Present
Global Knowledge Training July 2011 - April 2014
SAS 2014 - 2014
SAS 2014 - 2014
Global Knowledge March 2010 - July 2011
Skills
Sales Process, Account Management, Solution Selling, Training, Cold Calling, Sales Management, Management, Customer Retention, Employee Training, Coaching, Business Development, Sales, Direct Sales, Cloud Computing, Selling, Key Account Management, Telecommunications, Channel Partners, Negotiation, Recruiting, B2B, Strategic Partnerships, Networking, Contract Negotiation, New Business Development, Time Management, Strategic Planning, Unified Communications, Needs Analysis, Customer Service, Cisco Technologies, Building Relationships, Lead Generation, SaaS, CRM, Sales Operations, Leadership Development, Sales Presentations, Professional Services, Salesforce.com, Partner Management, Enterprise Software, Managed Services, Team Leadership, Channel Sales, Business Process..., Complex Sales, Sales Enablement, Software Industry, Strategy
Education
State University of New York College at Brockport 1989 — 1993
History
Uncle Duck Designs June 2014 - Present
Avaya 2010 - 2014
CRM Studios 2010 - 2011
Global Knowledge 2005 - 2010
PRIMEDIA Productions 2001 - 2005
Skills
Animation, Motion Graphics, 3D, Adobe Creative Suite, Graphics, Video, User Experience, Video Production, Advertising, Flash, Web Design, Digital Illustration, Graphic Design, Final Cut Studio, Sound Forge, Logo Design, Multimedia, After Effects
Education
University of North Texas
Bachelor of Science, Journalism and English; Advertising Art, Marketing and Broadcast Advertising
Richland Community College
Alta3 Research, Inc October 1997 - Present
Alta3 Research, Inc February 1997 - Present
Global Knowledge Training 1997 - Present
Ericsson 2008 - 2014
Ericsson 2008 - 2014
SunTrust Bank 2002 - 2013
Global Knowledge 1997 - 2009
Highmark Blue Cross Blue Shield 1987 - 1998
Highmark Blue Cross Blue Shield September 1987 - February 1997
Skills
Telecommunications..., Technology Development, Technology Research, Cisco Technologies, Technology, Unified Communications, CCNA, BGP, Network Design, Routing, Networking, VoIP, TCP/IP, Cisco IOS, Switches, MPLS, SIP, Network Engineering, WAN
Education
Southern Methodist University 1992 — 1992
Master of Science, Telecommunications
Global Knowledge
Dragos Security LLC August 2013 - Present
CYBATI March 2011 - Present
Sph3r3, LLC. February 2003 - Present
DePaul University 2002 - Present
SANS Institute October 2001 - Present
Encari April 2008 - September 2010
Global Knowledge 2000 - 2009
Argonne National Laboratory January 1998 - September 2004
InternetworkingConsultant.com, LLC. August 2000 - January 2003
The Pages Online March 1994 - December 1997
Skills
Penetration Testing, CISSP, Vulnerability Assessment, Sarbanes-Oxley Act, Routers, Information Security, Strategic Planning, Network Engineering, IT Operations, Security, Computer Security, Network Security, Vulnerability Management, Application Security, IDS, Security Audits, Security Awareness, Training, Firewalls, Cisco Technologies, Intrusion Detection, Security Architecture..., Cryptography, Data Security, Risk Assessment, Wireless Security, Security, Incident Response, Identity Management, Computer Forensics, Network Design, PCI DSS, VPN, Information Security..., TCP/IP, Information Assurance, CCNA
Education
National Technological University 2000 — 2002
MS
University of Illinois at Urbana-Champaign 1994 — 1997
BS
CloudBees December 2014 - Present
Zend Technologies June 2013 - December 2014
Red Hat March 2010 - June 2013
Global Knowledge September 2006 - March 2010
NetDigital August 2005 - August 2006
Skills
Salesforce.com, Account Management, Virtualization, Security, Cisco Technologies, Linux, Cloud Computing, SaaS, Enterprise Software, ITIL, VMware, Sales Management, Solution Architecture, Unified Communications, Direct Sales, Sales Process, Project Management, Training, Technical Support, Cold Calling, Solution Selling, Strategic Partnerships, Team Leadership, Sales Operations, Lead Generation, Operating Systems, Leadership, Sales, Product Marketing, Management, Networking, Selling
Education
University of North Carolina at Wilmington 2001 — 2005
BS Biology - Minor Chemistry
Verizon Wireless January 2013 - Present
Verizon Wireless September 2011 - December 2012
Research In Motion March 2010 - July 2011
AOL September 2007 - January 2010
Verizon Wireless October 2001 - September 2007
Global Knowledge December 2000 - May 2001
Digex Inc. January 2000 - December 2000
Iridium N.A. June 1998 - January 2000
Sprint PCS March 1996 - June 1998
ATI 1992 - 1996
Skills
CRM, Wireless, Project Management, Networking, Mobile Devices, Strategic Partnerships, Product Development, Product Marketing, Managed Services, Product Management, Strategy, Business Development, Start-ups, Leadership, Cross-functional Team..., Telecommunications, Solution Selling, Go-to-market Strategy, Enterprise Software, SaaS, Program Management, Management, Executive Management, Cloud Computing, M2M, Mobile Technology, Vendor Management, Strategic Planning, Call Centers
Education
University of Maryland College Park
B.A.
Global Knowledge January 2005 - Present
IT Knowledge Group May 2003 - January 2005
Tech Data Corporation January 1998 - May 2003
Skills
Channel Partners, Account Management, Sales Management, Channel, Customer Relations, Channel Management, sales, Sales Operations, Cloud Computing, Business Development, Customer Service, Direct Sales, Enterprise Software, Lead Generation, Managed Services, Management, Marketing, Sales, Salesforce.com, Sales Process, Security, Selling, Solution Selling, Strategic Partnerships, Training, Unified Communications
Education
University of South Florida 1998 — 2001
Bachelor's, English
LITSG, LLC April 2012 - Present
TechTarget 2004 - Present
Global Knowledge 1999 - Present
SYSTMS of NY, Inc. November 2005 - April 2012
Healthways 2005 - December 2008
Newsweek 2007 - 2008
Rochester Institute of Technology 2002 - 2008
W.R. Grace 2007 - 2007
American Messaigng Inc January 2000 - December 2006
Global Crossing 2000 - 2000
Skills
Active Directory, Microsoft Exchange, OCS 2007, Lync Server 2010, Lync Server 2013, Skype for Business, Unified Messaging, Office 365, Training, Technical Writing, Virtualization, Hyper-V, Microsoft Certified..., Networking, Windows Server, SharePoint, Cloud Computing, Information Technology, Security, VMware, Windows, IIS, Management, Data Center, Network Security, Disaster Recovery, Strategic Planning, Windows 7, Leadership, Microsoft Technologies, System Deployment, Servers, Team Leadership, Microsoft Office, Messaging, Troubleshooting, Firewalls, DNS, Cisco Technologies, System Administration, Account Management, Powershell, Network Administration, Server Architecture, Management Consulting, Lync, Published Author, Solution Architecture, IT Solutions
Education
The University of Texas at El Paso 1990 — 1993
University of Mary Washington 1990 — 1990
Beech High School
Global Knowledge August 2006 - Present
Extreme Learning Inc September 2004 - October 2005
Score Learning Inc March 1999 - May 2004
Skills
Coaching, Staff Development, Instructional Design, Operations Management, Leadership Development, Employee Training, E-Learning, Instructor-led Training, Training Delivery
Education
University of California, Los Angeles
BA, Anthropology
Wake Med Cary Hospital May 2015 - Present
Duke University Health System June 2013 - May 2015
Duke University Health System August 2012 - June 2013
Duke University Health System June 2012 - August 2012
Global Knowledge February 2008 - April 2011
Education
University of North Carolina at Chapel Hill 2011 — 2013
Bachelor of Science in Nursing, Nursing
University of North Carolina at Chapel Hill 2004 — 2007
BA in Journalism and Mass Communication, Spanish Minor, Concentration in Broadcast Journalism and Public Relations
Cardinal Gibbons 1999 — 2003
La Sagrada Familia, Spain
Study Abroad
Tango Enterprises Ltd 2003 - Present
The Valley BBQ May 2009 - March 2014
SpywareHammer 2008 - 2010
CastleCops 2003 - 2008
CastleCops 2003 - 2008
Global Knowledge 1999 - 2001
Geotrain Corporation 1995 - 1998
PSC 1993 - 1995
Gandalf Limited 1987 - 1992
Skills
Computer Security, Linux, Team Leadership, Cloud Computing, Web Design, Security, Start-ups, Product Management, Windows, Network Security
Education
University of Ottawa 1989 — 1992
Masters, Business Administration
Ryerson University 1969 — 1972
Technology, Electronics and Physics
Global Knowledge Training July 2014 - Present
Castle Worldwide, Inc. January 2013 - Present
Castle Worldwide, Inc. August 2012 - December 2012
Allscripts July 2010 - August 2012
Global Knowledge November 2007 - July 2010
Web Designer/Developer December 2000 - October 2008
Global Knowledge Training February 2006 - November 2007
School of Communication Arts 2005 - 2007
Animation Technologies December 1999 - November 2000
3D Openmotion, LLC May 1999 - September 1999
Skills
ActionScript, Flash, Web Design, HTML, XML, JavaScript, jQuery, PHP, Photoshop, Web Development, User Interface Design, E-Learning, Multimedia, Instructional Design, CSS, Video, After Effects, MySQL, Instructor-led Training, Project Management, Adobe Creative Suite, Dreamweaver, Information Architecture, User Interface, Graphic Design, Blended Learning, HTML 5, Illustrator, Captivate, E-commerce, Editing, Training, User Experience, SCORM, Adobe Fireworks
Education
Rensselaer Polytechnic Institute 1995 — 1997
Master of Fine Arts (M.F.A.), Electronic Arts
UNC Chapel Hill
Bachelor of Arts (B.A.), Music Theory and Composition
Fidelity March 2008 - Present
Fidelity August 2006 - Present
Blue Cross Blue Shield of North Carolina January 2006 - July 2006
Blue Cross Blue Shield of North Carolina August 2004 - January 2006
Global Knowledge 2004 - 2004
Mellon HR Solutions/PWC 2001 - September 2003
Price WaterhouseCoopers February 1998 - December 2001
United HealthCare 1993 - 1998
MetLife 1978 - 1993
Skills
Instructional Design, Needs Analysis, Performance Management, ADDIE, Project Management, Employee Benefits, Blended Learning, Instructor-led Training, Coaching, Training, Management, Analysis, Learning Management, Captivate, Leadership, Organizational..., PMP, Succession Planning, Leadership Development, E-Learning, Performance Consulting, Talent Management, Adult Education, Consulting, Change Management
Education
Stony Brook University 1974 — 1978
BA, Social Science, Secondary Ed.
Suffolk Community College 1974 — 1978
AAS, General Studies
Global Knowledge August 2007 - Present
Gobal Knowledge 2003 - 2008
Skills
Cloud Computing, Data Center, ITIL, Cisco Technologies, VMware, Project Management, Management, PMP, Training, Citrix, HP, B2B, Managed Services, Enterprise Software, Solution Selling, Sales Process, Salesforce.com, IBM Certified, Direct Sales
Education
University of North Carolina at Charlotte 1988 — 1991
Bachelor's degree, Marketing and Management
PRA Health Sciences August 2014 - Present
Duke Clinical Research Institute September 2011 - July 2014
Duke Clinical Research Institute July 2009 - September 2011
American Research Institiute December 2005 - June 2009
American Research Institiute November 2004 - December 2005
American Research Institiute June 2003 - November 2004
ElectriCities of NC April 2003 - May 2003
School of Communication Arts February 2003 - March 2003
Global Knowledge August 2001 - January 2003
Alltel May 1997 - February 2001
Skills
Project Management, Instructional Design, Training, Customer Service, E-Learning, Account Management, Teamwork, Creative Problem Solving, Technical Writing, Software Documentation, Employee Training, Instructor-led Training, Content Development, Management, Organizational..., Blended Learning, Problem Solving, Curriculum Design, PMP, Graphic Design, Microsoft Office, Customer Relations, Project Execution, Articulate Studio, Articulate Storyline, Adobe Creative Suite, Adobe Captivate, Leadership, Program Management, Consulting, Needs Analysis, Captivate
Education
PMI 2008 — 2008
University of North Carolina at Chapel Hill 1990 — 1994
BA, English
Cisco CCIECisco SystemsNovember 2006 - Present
TLA Associates 2003 - 2006
Netco 2002 - 2004
EDS 2001 - 2003
ICM 1999 - 2001
Global Knowledge 1999 - 2001
Education
State University of New York College of Environmental Sciences and Forestry 1994 — 1996
@SaraSWalters May 2001 - Present
C3i March 2002 - Present
Cegedim Dendrite May 2001 - December 2011
inVentiv Health March 2005 - April 2006
Global Knowledge June 2005 - June 2005
ERC, Inc. April 2004 - August 2004
New Horizons Computer Learning Center May 2001 - April 2003
H-Bar Enterprises January 2000 - May 2001
Liberty Mutual June 1997 - October 1999
Skills
Captivate, Articulate, WebEx, Instructional Design, Instructor-led Training, Training Delivery, Curriculum Development, Curriculum Design, Learning Management, CRM, Training, Hands-on Training, Software Documentation, E-Learning, Leadership, Business Process, Management, Leadership Development, Team Building, Technical Training, Needs Analysis, Blended Learning, Analysis, Employee Training, Technical Writing, Workshop Facilitation, Program Management, Organizational..., Organizational...
Education
West Chester University of Pennsylvania 1996 — 1998
MA, Industrial and Organizational Psychology
University of Florida 1991 — 1995
B.S., Psychology
Avaya May 2014 - Present
Avaya May 2014 - Present
Global Knowledge October 1994 - June 2013
Computrac September 1990 - October 1994
Dallas County Community College System September 1990 - December 1990
Lewisville ISD September 1989 - June 1990
Skills
Instructional Design, Instructor-led Training, E-Learning, Training Delivery, Training, Technical Training, Needs Analysis, Blended Learning, Learning Management, Adult Education, Captivate, ADDIE, Coaching, Hands-on Training, Learning Management..., Leadership Development, Employee Training, Personal Development, Curriculum Development, Distance Learning
Education
University of North Texas
Master of Business Administration (MBA), Business Administration and Management, General
University of North Texas
Bachelor of Arts (BA), History and Economics
Global Knowledge 2002 - Present
Education
The University of Texas at Austin
Notre Dame High School January 2007 - Present
Best Associates March 2006 - August 2006
Global Knowledge February 1993 - September 1998
Digital Equipment Corporation January 1985 - March 1990
Education
University of Sussex 1986 — 1987
MSc, Information Science
University of Brighton 1983 — 1984
MA, Secondary Education in English
University of Sussex 1980 — 1983
BA Hons, English Literature and Philosophy
BlackStratus, Inc. October 2004 - Present
Global Knowledge 1999 - 2004
Inforay 1998 - 1999
Skills
Channel, Solution Selling, Salesforce.com, Managed Services, Sales Enablement, Demand Generation, Channel Partners, Professional Services, Software Industry, Go-to-market Strategy, Direct Sales, Business Alliances, Lead Generation, Strategic Partnerships, Sales Process, Pre-sales
Education
Rutgers, The State University of New Jersey-Camden 1986 — 1991
BS, Business Management
eLocal.com July 2015 - Present
WizeHive August 2014 - Present
PC Helps Support, LLC January 2013 - February 2014
Oracle September 2008 - September 2012
Global Knowledge February 2004 - September 2008
Global Knowledge Training 2004 - September 2008
NAVIANT 2001 - 2003
Skills
Enterprise Software, SaaS, Solution Selling, Business Alliances, Cloud Computing, Pre-sales, Business Process, Professional Services, Channel, Business Intelligence, Sales Process, Learning Management, Sales Enablement, Channel Partners, E-Learning, Salesforce.com, Blended Learning, Program Management, Siebel, Sales, Consulting, CRM, Product Management, Oracle, Business Development, Mobile Devices, Account Management, Team Leadership
Education
Temple University 1985 — 1989
Bachelor of Science (BS), Business Management
NetApp September 2008 - Present
Resolvit Resources February 2008 - August 2008
Global Knowledge October 2005 - November 2007
Constella Group June 1998 - September 2005
American Water & Energy Savers, NC 1995 - 1998
Skills
Captivate, Management, Training, Process Improvement, Program Management, Project Management, Instructional Design, Technical Writing, Leadership, Consulting, Instructor-led Training
Education
University of Michigan 1987 — 2000
Dell June 2013 - Present
Catalyst Health Solutions, Inc. April 2012 - January 2013
Lockheed Martin March 2010 - March 2012
Talecris Biotherapeutics March 2007 - December 2009
Global Knowledge September 2006 - December 2006
Network Appliance April 2006 - August 2006
Kaiser Permanente April 1999 - April 2006
District of Columbia Public Schools (DCPS) 2001 - 2003
District of Columbia Public Schools (DCPS) 2001 - 2003
Skills
Captivate, Software Documentation, Instructional Design, Technical Writing, Visio, Instructor-led Training, Program Management, E-Learning, Training, Business Analysis, Management, Proposal Writing, Access, Troubleshooting
Education
Trinity University-Washington 2006 — 2008
M.S.A, Organizational Management/ Development
Trinity University-Washington 2000 — 2001
B.S., Human Relations/ Education
University of Maryland Eastern Shore 1994 — 1997
N/A, Pre-Nursing Studies
Unified Trainers February 2015 - Present
Unknown Planner, LLC August 2012 - December 2014
Unknown.com, Inc. April 1996 - December 2014
Inner Four, Inc. July 2007 - July 2010
Boson Training, Inc. March 2003 - April 2005
Boson Software, Inc. August 1998 - April 2005
Global Knowledge 1999 - 2001
Tech Data 1994 - 1999
Affordable Computers 1991 - 1994
Skills
Executive Management, E-commerce SEO, Networking, Cisco Technologies, Enterprise Software, Training, Network Administration, Management, Software Development, Start-ups, Mobile Applications, E-Learning, Online Publishing, Custom Software..., Instructor-led Training, Published Author, Publishing, Virtualization, HTML, Video Game Production, Software Installation, International Operations, Data Analysis, VMware, SaaS, VoIP, Sales, Website Creation, Website Monetization, Web Content Management, Web Content, Web Project Management, Web Analytics, Web Design, Web 2.0, Project Management, Project Planning, Project Coordination, Process Improvement, Product Development, Cisco IOS, Disaster Recovery, Network Security, Security, Solution Selling, Software Design
Education
St. Petersburg College 1997 — 1998
Visual Basic programming.
Southern Illinois University, Carbondale 1990 — 1991
Moral decisions, Energy, Family.
Southern Illinois University, Edwardsville 1988 — 1990
Computers, Psych, English.
Collinsville High School 1984 — 1988
High School
Georgia-Pacific LLC April 2012 - Present
Global Knowledge October 2008 - April 2012
The MHA Group December 2007 - October 2008
Cbeyond May 2006 - December 2007
Skills
Account Management, Sales Management, Leadership, Selling, Direct Sales, Team Leadership, National Accounts, Sales, Leadership Development, Sales Process, Training, Consultative Selling, Management, Business Management, Key Account Management, Key Account Development, Pricing, Strategic Partnerships, Building Relationships, Strategy, Consumer Products, Organizational..., MBA, General Business..., Managing P&Ls, P&L Financial Management, Cross-functional Team..., Forecasting, Team Building, Strategic Planning, Time Management, Business Development, Contract Negotiation, Customer Retention, Competitive Analysis
Education
Texas Woman's University 2009 — 2011
MBA, Business Management & Leadership
Texas Tech University - Rawls College of Business 2001 — 2005
BBA, General Business
Square 1 Bank July 2008 - Present
Global Knowledge September 2007 - March 2008
RBC Global Knowledge August 1998 - August 2007
Skills
Customer Service, Banking, Credit, Finance, Financial Analysis, Risk Management, Commercial Banking, Loans, Portfolio Management, Cash Management, Credit Analysis, Commercial Lending, Retail Banking, Financial Services, Treasury Management, Credit Risk
Education
University of Maine 1992 — 1997
Chautauqua Lake Central School District October 2007 - Present
Southwestern Central School District June 2003 - October 2007
Global Knowledge 1998 - 2003
Skills
Team Leadership, Strategic Planning, Team Building, Leadership, Public Speaking, Technology Management, Systems Management, Staff Development, Mentoring, Problem Solving, Technical Management, Windows 7, Windows 8, Apple IOS, Server Administration, Student Information..., Educational Technology, Integrating Technology..., Educational Systems...
Education
State University of New York College at Plattsburgh 1991 — 1995
Bachelor of Arts (BA), Environmental Science
Chesapeake Netcraftsmen June 2010 - Present
ePlus Technology November 2006 - June 2010
AT&T February 2006 - October 2006
SBC October 2004 - February 2006
Global Knowledge 2000 - 2004
Skills
Network Architecture, Cisco Technologies, Network Design, Data Center, VPN, Routers, Virtualization, Storage Area Networks, Network Security, Unified Communications, Routing Protocols, Load Balancing, BGP, Routing, Cisco IOS, Integration, CCNP, Switches, Ethernet, Cisco Nexus, MPLS, VMware, Cisco Call Manager, Managed Services, EIGRP, WAN, SAN, Networking, Wireless Networking, Disaster Recovery, Enterprise Architecture, Network Engineering, Cisco Routers, TCP/IP, Network Administration, Security, Firewalls, IP, Cloud Computing, OSPF, Wireless, ASA, Juniper, Telecommunications, VoIP, QoS, LAN-WAN, Storage, SIP, CCNA
Education
University of Florida
BS, Economics and Education
Stetson University
Economics
Mirifx November 2003 - Present
Erie Insurance Group November 2003 - Present
Enterprise Database Systems, Inc. 2000 - Present
Lincoln Electric 1987 - Present
Global Knowledge April 2000 - December 2002
Education
State University of New York College at Buffalo 1962 — 1974
BA,MBA, Chemistry/Computer Science, Mgt
ANI Professional Services Group November 2012 - Present
Global Knowledge Training May 2011 - November 2012
Global Knowledge September 2005 - May 2011
Skills
Leadership, Training, Management, Solution Selling, Networking, Project Management, ITIL, Leadership Development, Security, Cisco Technologies, Account Management, Cloud Computing, VMware, Business Development, Business Process..., Sales Operations, Enterprise Software, Business Analysis, Sales, VoIP, Organizational..., Instructor-led Training, Business Intelligence, Project Planning, International Sales, Staff Development, Selling
Education
State University of New York College at Brockport 1989 — 1994
Business Administration, Concentration in Finance
SolidFire, Inc. June 2015 - Present
NetApp March 2007 - June 2015
Twin Capital Management (in partnership with Micro Systems Support Corp) February 2004 - March 2007
NetApp September 2000 - February 2004
Global Knowledge August 1999 - September 2000
Skills
Sales Operations, Management, Integration, Pipeline Management, Storage, Solution Selling, Cloud Computing, Channel, Modeling, SaaS, Enterprise Software, Virtualization, Business Alliances, Demand Generation, Salesforce.com, Professional Services, Storage Solutions, Storage Virtualization, Channel Partners, Partner Management, Enterprise Storage, Go-to-market Strategy, NAS, Software Industry, Storage Area Networks, Lead Generation, NetApp, Channel Sales, Strategic Partnerships, Resellers, Leadership, Disaster Recovery, Cisco Technologies, HP, SMB, VMware, Strategic Alliances, Business Development, CRM, VDI, Storage Architecture, SAN, Data Center, Sales Enablement, Sales, Product Marketing, Pre-sales, Sales Process, Direct Sales
Education
State University of New York College at Potsdam 1994 — 1997
BA, Psychology, Business
State University of New York at Canton
Business Administration and Management, General
ICM April 1999 - Present
Kavalla Konsulting April 1999 - Present
Global Knowledge 1999 - Present
Skills
BGP, CCSI, Routing, CCNP, Switches, CCNA, Cisco Technologies, IPv6, CCDA, Multicast, Troubleshooting, Cisco IOS, CCDP, Cisco Nexus, Cisco Certified, Data Center, Cisco Routers, Network Design, OSPF
Education
State University of New York Empire State College 1988 — 1990
Freelance/Contract May 2011 - Present
American Research Institute October 2004 - June 2011
Global Knowledge 1998 - 2004
Skills
E-Learning, Captivate, Instructional Design, Technical Documentation, Technical Writing, Flash, Adobe Acrobat, Graphic Design, Adult Education, Photoshop, Software Documentation, Project Management, Editing, Instructor-led Training, Microsoft Office, Camtasia, Illustrator, Flash Animation, Adobe Creative Suite, Desktop Publishing, Microsoft Word, PowerPoint, Template Creation, UPK, Learning Management, SCORM, Needs Analysis, ADDIE, Blended Learning, Learning Management...
Education
University of North Carolina at Chapel Hill 1989 — 1993
Global Knowledge Training March 2015 - Present
Global Knowledge Training August 2014 - March 2015
Global Knowledge January 2014 - August 2014
Global Knowledge Training April 2013 - December 2013
Global Knowledge Training April 2012 - April 2013
Time Warner Cable March 2011 - March 2012
Verizon Wireless March 2007 - October 2010
Skills
Customer Satisfaction, Telephone Skills, Customer Service, Sales Support, Creative Development, Training, Cold Calling, Account Management, Sales Growth, Mobile Telephony, Mobile Technology, Mobile Phone Apps, Mobile Devices, Sales Operations, Time Management, Selling, Troubleshooting, Leadership Development, Coaching, Team Leadership, Building Relationships, Team Building, Lead Generation, Customer Engagement, Sales, Leadership, Creative Direction
Education
State University of New York at Albany 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Creative Resources August 1995 - Present
Creative Resources August 1995 - Present
Creative Resourcesi January 1995 - Present
BLDG25 January 2012 - 2014
Global Knowledge January 2009 - December 2009
American Research Institiute 2006 - 2008
Kubota Corporation January 2005 - May 2006
Kartes Video January 1980 - December 1984
Skills
E-learning, Scripting, Instructional Design, Technical Writing, Captivate, Writing, Microsoft Office, Instructor-led Training, Organizational..., Change Management, Documentation, Multimedia, Learning Management, Online Training, Analysis, Coaching, Adult Education, Leadership Development, Distance Learning, Problem Solving, PowerPoint, Team Building, Visio, Copywriting, ADDIE, E-Learning, Blended Learning, SnagIt, Training, Software Documentation, Content Development, Lectora, RoboHelp, Editing, Learning Management...
Education
The University of Akron 1964 — 1972
BAED, English/Speech Communications
The University of Toledo
Adult Learning and Instructional Design
Digial/Ecommerce 2011 - Present
CompuCom 2012 - Present
CompuCom August 2012 - April 2015
Global Knowledge May 1999 - August 2012
GeoTrain September 1998 - May 1999
U S WEST January 1998 - September 1998
Qualmed March 1994 - January 1998
Skills
EIGRP, MCT, CCNA, OSPF, Cisco IOS, Switches, Instructor-led Training, CCNP, Cisco Technologies, Routing, Network Security, E-Learning, CompTIA, BGP, TCP/IP, Firewalls, CCDA, MPLS, Distance Learning, Cisco Certified
Education
University of Arkansas at Fayetteville 1979 — 1982
none
none
none
Allied Telecom Group December 2008 - Present
Office Tools, LLC 2008 - 2008
American Capital Strategies 2006 - 2008
Office Tools LLC August 2005 - April 2006
Computer World Services [dba Resource Networks] March 2000 - August 2005
Global Knowledge July 1999 - March 2000
Geotrain July 1997 - July 1999
Global One June 1994 - July 1997
BT Tymnet January 1993 - May 1994
Cable & Wireless January 1991 - November 1992
Skills
Telecommunications, Network Design, Managed Services, Network Architecture, VoIP, Networking, Network Engineering, Network Administration, Disaster Recovery, Cisco Technologies, Computer Network..., Data Center, Pre-sales, MPLS, Ethernet, Unified Communications, IP
Education
Gloucester College of Arts and Technology [GlosCAT] 1985 — 1986
Diploma, Information Technology for Management
The London School of Economics and Political Science (LSE) 1979 — 1982
Synthes May 2003 - Present
Global Knowledge July 2000 - May 2003
Deloitte Consulting September 1997 - May 2000
Education
Cardinal O'Hara High School
High School
Shippensburg University of Pennsylvania
McCrary Law Firm Advance AssociateCorporation for National and Community ServiceAugust 2010 - December 2010
Office of Lieutenant Governor Walter Dalton January 2009 - January 2010
Global Knowledge May 2006 - January 2009
Grier Martin for NC House 2003 - 2006
U.S. Senate August 2004 - May 2005
John Edwards for President September 2003 - March 2004
Skills
Leadership, Government, Politics, Project Management, Business Strategy, Business Analysis, Research, Salesforce.com, Account Management, Training, Cold Calling, Customer Service, Direct Sales, Social Media, Sales, Legal Writing, Legislation, Management, Business Development, Legal Research, Employee Training, Contract Negotiation, Strategic Partnerships, Public Speaking
Education
University of North Carolina at Chapel Hill 2002 — 2006
BA, Political Science
Charlotte School of Law
Bloomfield Hills Schools January 2014 - Present
Music Together LLC January 2014 - Present
Self Employed June 2004 - Present
Bloomberg February 2002 - June 2004
New Horizons Computer Learning Centers January 2001 - February 2002
Global Knowledge April 1997 - January 2001
Skills
Training, Program Management, Software Development, Troubleshooting, Networking
Education
Temple University 1993 — 1996
BA Elem. Ed, BA English, BS Social Studies, Minor: Early Childhood
Wayne State University 1989 — 1992
Elementary Ed., English, Social Studies
Bark Busters of Collegeville 2007 - Present
CBNG 2008 - 2009
Vishay 2006 - 2007
Aetna 2002 - 2006
Global Knowledge 1997 - 2002
Skills
Marketing, Training, Dog Training, Small Business, Graphic Design, Pets, Dogs, Microsoft Word, Teaching, Microsoft Excel, Public Speaking, Coaching, Social Networking
Education
University of Massachusetts, Amherst 1985 — 1989
BA, Communications
DMS Technology, LLC 2002 - 2012
Global Knowledge 2001 - 2012
Springhouse Education and Consulting 2001 - 2012
PTS Learning Systems 1995 - 2000
Skills
Teaching, SharePoint, E-Learning, Technical Writing, Business Analysis, Captivate, Training, Program Management, Active Directory, Project Management, Instructional Design, Change Management, Management, Technical Training
Education
Saint Joseph's University - Erivan K. Haub School of Business
MBA, Information Systems
Randstad (formerly Technisource) June 2012 - Present
Global Knowledge 2008 - 2012
FAFDS (now Core Logic) April 1996 - August 2008
Skills
Instructional Design, E-Learning, ADDIE, Needs Analysis, Blended Learning, Distance Learning, Instructional Technology, Adult Education, SnagIt, Learning Management, Training Delivery, Instructor-led Training, Learning Management..., Technical Training, Captivate, Lectora, Adobe Presenter, Employee Training, Content Development, Curriculum Design, Technical Writing, Performance Improvement, Microsoft Office
Education
San Diego State University-California State University 2006 — 2010
MA, Educational Technology
The University of North Dakota
BS, Geography
Global Knowledge March 2009 - Present
Council for Entrepreneurial Development May 2007 - November 2008
Global Knowledge April 2001 - May 2007
Global Knowledge April 2000 - April 2001
Skills
Email Marketing, Illustrator, Newsletters, Photoshop, Event Management, Copywriting, Public Relations, Event Planning, Adobe Acrobat, Adobe Creative Suite, Graphic Design, Project Management, WordPress, Graphics, Multimedia, Editing, InDesign, Public Speaking, Strategic Planning, Copy Editing, Corporate Branding, Microsoft Office, Team Leadership
Education
University of North Carolina at Chapel Hill 1995 — 1999
BA, Communication Studies - Media
CBRE April 2014 - Present
Massage Envy Spa July 2013 - Present
Global Knowledge July 2004 - May 2008
Skills
Management, Leadership, Project Management, Team Leadership, Coaching, Team Building, Sales, Change Management
Education
Richland Community College
SKYTECH TRAINING LLC 2010 - Present
IT Consulting and Training llc 2009 - Present
Global Knowledge 2009 - 2010
Elite Training and Certification Center 2008 - 2009
Team Nissan 2004 - 2005
ComputerTraining.com 2001 - 2003
TEKsystemsNa 2000 - 2001
Nobel Metal Processing 1998 - 2000
zaring homes 1997 - 1998
USMC Mag 42 Whidbey Island September 1987 - October 1991
Skills
Training, Troubleshooting, Training Delivery, Instructional Design, Technical Support, E-Learning, Instructor-led Training, Leadership Development, Program Management, Technical Writing, Technical Training, SharePoint, Leadership, Soft Skills, Microsoft Certified..., Testing, Consulting, Sales, Hands-on Training, Employee Training, Project Management, Blended Learning, Learning Management, Captivate
Education
Global Knowledge 2006 — 2011
none, Computers
The University of Memphis 1991 — 1993
Engineering
Rock-Tenn Company October 2013 - Present
Crown Packaging March 2010 - March 2013
Global Knowledge October 2008 - March 2010
J.I.T. Packaging February 2003 - October 2008
Skills
Customer Service, Account Management, Cold Calling, Direct Sales, New Business Development, Sales, Sales Management, Sales Operations, Sales Process, Selling, Solution Selling
Education
The University of Georgia 1993 — 2000
BS, Geology/Earth Science, General
NetApp December 2013 - Present
LexisNexis February 2012 - December 2013
Research In Motion January 2011 - February 2012
McClatchy Interactive October 2006 - January 2011
International Business Machines June 2004 - October 2006
Global Knowledge November 2002 - March 2004
Nortel August 1997 - July 2002
Skills
DITA XML, InDesign, Photoshop, Illustrator, HTML, CSS, Wordpress, Technical Writing, Content Management, Information Design, Visio, Online Help, Online Help Development, Adobe Creative Suite, FrameMaker, MadCap Flare, Agile Methodologies, Software Documentation, CMS, XML, Information Architecture, WordPress
Education
University of North Carolina at Chapel Hill 1993 — 1997
BA, Public Policy Analysis
Alchemy, Inc. September 1998 - Present
Global Knowledge 1998 - Present
Orange Systems March 1995 - July 1997
SCIENTECH, Inc December 1992 - January 1995
Omaha Public Power District October 1988 - September 1991
US Navy September 1976 - September 1982
Skills
OSPF, EIGRP, BGP, MPLS, IS-IS, Routing, CCNP, CCSI, Cisco, TCP/IP, CCNA, IP Networking, IP, Multicast, Switches, Cisco Technologies, Networking, Cisco IOS, Network Architecture, Network Design
Education
University of Nebraska at Omaha 1990 — 1992
MS, Computer Science
University of Minnesota Duluth 1983 — 1988
BAS, Teaching Physical Science
self-employed April 2009 - Present
Innovatia January 2009 - April 2009
Nortel 2005 - 2008
Global Knowledge 2000 - 2005
Skills
XML, Software Documentation, Business Process, Technical Writing, Technical Course..., Teaching, Telecommunications, Interleaf, Electronics, Technical Training, Enterprise Architecture, Project Management, Change Management, Project Planning
Education
Southern Methodist University 1965 — 1967
None, Electrical and Electronics Engineering
Vanderbilt University 1962 — 1965
None, Electrical and Electronics Engineering
Texas Solar Resources, Inc. 2015 - Present
Everest Institute - Houston Hobby September 2013 - February 2015
Texas School of Business February 2010 - May 2011
Gideon Enterprises, Inc October 1999 - January 2009
Global Knowledge October 1999 - January 2002
Johnson Engineering August 1998 - October 1999
University of Texas Medical Branch January 1998 - August 1998
University of Texas Medical Branch January 1995 - January 1998
University of Texas Medical Branch September 1992 - January 1995
Education
University of Houston-Clear Lake
Bachelors of Art, Computer Information Systems
GCF 2009 - Present
American Research Institute May 2006 - July 2008
Global Knowledge April 2002 - May 2006
Education
University of North Carolina at Pembroke 1987 — 1992
BA, Mass Communication
Atos March 2015 - Present
Firefly Communications October 2007 - March 2015
Global Knowledge April 1997 - October 2007
Skills
Data Center, Network Design, Switches, Cisco Technologies, Storage, Virtualization, CCNP, Storage Area Networks, Cloud Computing
Education
Rutgers University-New Brunswick 1984 — 1988
BA, Computer Science, Economics w/ Finance Option
Beyond Bellmeade LLC August 2010 - Present
Innovatia August 2009 - June 2010
Global Knowledge January 1997 - January 2009
Skills
Technical Documentation, Technical Support, Telecommunications, Training, Avaya, Channel Partners, Leadership, Management, Instructional Design, Technical Training, VoIP, Instructor-led Training, Sales Process, Enterprise Software, Unified Communications, Cisco Technologies, Business Development, Vendor Management, Technical Writing, SnagIt, Training Delivery
Education
Southern Illinois University, Edwardsville 1969 — 1971
Bachelor of Science, English and History
Global Knowledge July 1999 - Present
Jazzercise February 1987 - October 1999
AFAC, Inc January 1997 - June 1999
Skills
Email Marketing, Direct Marketing, Strategic Leadership, Marketing Strategy, SalesLogix, Oracle Financials, Cognos, Database Marketing, Oracle E-Business Suite, Sage, Sales Process, Marketing Communications, Lead Generation, Business Development, Cold Calling, Account Management, Cisco Technologies, Direct Sales, Marketing, Strategic Partnerships, IBM Servers, Leadership, SaaS, IBM Tivoli, IBM Server Hardware, Team Leadership, Training, Sales, IBM Websphere Commerce, Management, Selling, Event Management, Sales Presentations, Customer Retention, Building Relationships, Product Marketing, CRM, New Business Development, Partner Management, Networking, Sales Operations, Channel Partners, Customer Satisfaction, Cloud Computing, B2B, Strategy, Sales Management, Enterprise Software
Education
The Ohio State University
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Phoenix 2007 - Present
Cary Academy 2011 - 2014
Cary Academy 2011 - 2014
Cisco Systems 2013 - 2013
Global Knowledge July 1999 - 2013
Communities in Schools of Lee County June 2008 - 2012
Kaiser Permanente 1990 - 1999
NC State Center fopr Health Statistics 1983 - 1990
Skills
SharePoint, Instructional Design, Vertex, PMP, Business Analysis, Oracle Applications, Oracle E-Business Suite, Oracle Discoverer, Data Warehousing, Technical Writing, Salesforce.com, Waterfall, Toad, Cognos, SQL, JAD
Education
Spelman College
Bachelor of Science (BS), Biology
UNC Chapel Hill
MSPH, Biostatistics
Safe Passage International March 2010 - Present
Oracle October 2008 - June 2009
Global Knowledge November 2003 - September 2008
Education
Rochester Institute of Technology
Global Knowledge September 1998 - Present
Skills
Account Management, Cloud Computing, Solution Selling, Strategic Partnerships, Training, VMware, Sales, Unified Communications, Program Management, New Business Development, Go-to-market Strategy, Network Security, Product Management, Data Center, Management, Sales Process, Cisco Technologies, Team Leadership, Lead Generation, Channel Partners, Leadership, Security, Project Management, Product Marketing, Business Development, Virtualization, Direct Sales, SaaS, Enterprise Software, Salesforce.com, Sales Management, Sales Enablement, Technical Training, Networking, Partner Management, Managed Services, Pre-sales, Professional Services
Education
San Diego State University-California State University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Accenture August 2014 - Present
IBM March 2013 - August 2014
HP Enterprise Services July 2011 - March 2013
Wichita Falls ISD April 2004 - July 2011
Dell Perot Systems April 2002 - April 2004
Global Knowledge August 1999 - August 2001
Global Knowledge Training 1999 - 2001
Skills
Data Center, Cisco, Network Administration, ITIL, Program Management, SAP, Oracle, AIX, VMware, Cisco Technologies, Operating Systems, Security, Active Directory, Cloud Computing, IT Management, Enterprise Architecture, Networking, Network Security, Management, Storage
Education
Texas Tech University 1990 — 1991
MS, Math, Computer Science, Ed Tech
University of Texas of the Permian Basin 1984 — 1986
BS, Mathematics, Control Systems Engineering
Centerpoint Health September 2005 - September 2008
Fifth Third Bank April 2006 - September 2006
ARAMARK September 2004 - March 2006
IKRON January 2005 - September 2005
Citibank August 2002 - September 2004
YMCA September 2002 - February 2003
Global Knowledge April 2001 - June 2002
Education
2004 — 2006
Masters, Mental Health Counseling
College of Mount Saint Joseph
Bachelor of Science, Psychology
Global Knowledge April 2013 - Present
Metcalfe Community Christian School January 2012 - Present
TELUS Communications January 1995 - August 2000
TELUS January 1995 - August 2000
Skills
Curriculum Design, E-learning, Adult Education, Instructional Design, Account Management, Learning Management, Telecommunications, Training Delivery, Teaching, Public Speaking, Technical Writing, Problem Solving, E-Learning, Training, Leadership, CRM, Curriculum Development, Employee Training, Leadership Development, Coaching, Blended Learning, Instructor-led Training, Team Leadership, Needs Analysis, Workshop Facilitation, Executive Coaching, Career Development, Organizational..., Sales, Career Counseling, Staff Development, Organizational..., Change Management, Resume Writing, Performance Management, Team Building, Program Management, Consulting
Education
University of Alberta 1986 — 1991
BEd, Faculty of Education, Music, FSL
Seyfarth Shaw July 2008 - Present
Global Knowledge 1997 - 2011
Bankers Life and Casualty April 1997 - December 2006
Skills
Troubleshooting, Networking, Data Center, VPN, System Administration, Technical Support, Visio, Information Technology, Disaster Recovery, Wireless Networking, Cisco Access Points, Cisco IOS, Cisco Nexus, Cisco Wireless, Cisco Technologies, Cisco Routers, Network Infrastructure..., Computer Hardware, Help Desk Support
Education
DePaul University 2010 — 2013
MS, Network Engineering
University of Illinois at Urbana-Champaign 1989 — 1994
Bachelor of Science (B.S.), Broadcast Journalism
Global Knowledge 2010 - Present
Iplogix inc. January 2000 - Present
Nexient/CDI January 2000 - August 2010
SHL Systemhouse 1995 - 2000
Skills
SQL, Microsoft SQL Server, Linux, Windows, SharePoint, VMware, VMware View, Windows Server, Windows 7, Virtualization, Storage Virtualization, VDI, Cloud Computing, Security, Network Security, Firewalls, windows 8, Network Architecture, Integration, System Deployment, vSphere, Microsoft Certified..., Hyper-V, Databases, Infrastructure, VPN, Cisco Technologies, Active Directory, DNS, Disaster Recovery, VMware ESX, Microsoft Exchange, Software Consulting, Educational Technology, VMware vSphere, SAN
Education
University of Toronto 1979 — 1983
Computer Science
Institute for computer studies
Computer Programming
Seneca College of Applied Arts and Technology
Computer Programming