KANA Software
Industry: Computer company
DescriptionKANA Software, Inc. is a wholly owned subsidiary of Verint Systems and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies. CEO: Mark A Duffell (Mar 22, 2010–) Headquarters: Sunnyvale, CA Founded: 1996, California Number of employees: 350 - 500 est. (2013) Subsidiaries: KANA SOFTWARE TECHNOLOGY, INC, Parent organization: Verint Systems
KANA Software List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at KANA Software. You can filter them based on skills, years of employment, job, education, department, and prior employment.
KANA Software Salaries. You can even request information on how much does KANA Software pay if you want to. Learn about salaries, pros and cons of working for KANA Software directly from the past employees.
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KANA Software Employees
This Business Inside My Head May 2013 - Present
Apsalar April 2010 - May 2013
Acxiom May 2007 - March 2010
Kefta September 2006 - May 2007
SCR Consulting September 2004 - September 2006
Intuit December 2003 - August 2004
KANA Software January 2002 - November 2002
Food.com April 2000 - November 2001
marchFIRST (formerly USWEB/CKS) May 1997 - April 2000
USWEB/CKS May 1997 - April 2000
Skills
SaaS, Software Development, Product Management, Agile Methodologies, Databases, Business Intelligence, Start-ups, Enterprise Software, E-commerce, CRM, Strategy, Analytics, Program Management, Requirements Analysis, Project Management, Product Development, System Architecture, Cloud Computing, Management, Architectures, Mobile Applications, Web Development, Mobile Devices, Oracle, Software Design, Distributed Systems
Education
University of California, Irvine 1977 — 1980
M.S., Computer Science
University of California, Riverside 1969 — 1974
B.S., Computer Science
Oracle April 2014 - Present
Responsys May 2009 - March 2014
Responsys May 2006 - April 2009
Responsys May 2005 - April 2006
Manugistics December 2002 - May 2004
Inktomi Corporation December 2001 - October 2002
KANA Software July 1999 - July 2001
Netscape June 1997 - June 1999
Apple September 1996 - June 1997
FileMaker Inc., an Apple subsidiary (formerly Claris Corporation) April 1994 - October 1995
Skills
Customer Success, Customer Retention, Customer Engagement, Growing Accounts, Leadership, Team Leadership, Growing Teams, Building Relationships, Management, Long-term Customer..., Negotiation, Strategic Customer..., Start-ups, SaaS, Channel Partners, Marketing Automation, Business Development, Partner Management, Enterprise Software, Salesforce.com, Account Management, Email Marketing, Multi-channel Marketing, Strategic Partnerships, CRM, Digital Marketing, Professional Services, Go-to-market Strategy, Sales Enablement, Web Analytics, Interactive Marketing, Sales, Solution Selling, Marketing, Channel Program..., Contract Negotiation, Customer Satisfaction, Email Systems, Superior Client Service, Helping Clients Succeed, Responsys Interact, SFDC, Challenger, Email Marketing Software, Digital Direct Marketing, Digital Channels, Strategic Alliances, Developer Relations, Channel Strategy, Cross-Channel
Education
University of California, Davis
Bachelor’s Degree, English and Economics (double major)
Branham High School
Manthan April 2015 - Present
Qlik March 2014 - March 2015
Provenir May 2013 - February 2014
Portrait Software 2006 - 2013
Pegasystems (Formerly Chordiant Software) 2004 - 2006
KANA Software 2003 - 2006
Whittman-Hart / marchFIRST 2000 - 2003
Skills
Business Intelligence, Enterprise Software, Predictive Analytics, Real time decisioning..., Campaign Management, CRM, Marketing Automation, Marketing Analytics, Strategic Selling, Analytics, Sales, Strategy, Sales Operations, Start-ups, Management, Sales Management, SaaS, Lead Generation, Direct Sales, Salesforce.com, Solution Selling, Management Consulting
Education
The University of Akron 1989 — 1993
Bachelor's degree, Psychology
University of Mount Union 1988 — 1989
Psychology
Lake High School - Uniontown, OH
KANA Software January 2014 - Present
Smith Electric Vehicles June 2010 - November 2013
Multi Service November 2008 - May 2010
Multi Service May 2007 - October 2008
FMH Coresource 2002 - 2004
Skills
Program Management, Project Management, Account Management, Business Development, Leadership, Contract Negotiation, Business Analysis, Negotiation, Process Improvement, Customer Service, Team Leadership, Team Building, Microsoft Office, Software Documentation, Strategic Planning, Sales Management, Product Development, New Business Development, Microsoft Excel, Analysis, Outlook, Public Speaking, Contract Management, Problem Solving, PowerPoint, Microsoft Word, Contract Preparation, Customer Relations
Education
University of Kansas 2013 — 2016
Master's degree, Project Management
Kansas State University
BS, Philosophy
Salina Highschool South
Salina Highschool South
Amazon September 2012 - Present
Google February 2011 - September 2012
Microsoft July 2006 - February 2011
Amazon.com December 2003 - July 2006
Enkata Technologies November 2001 - December 2003
Kana Software November 1999 - November 2001
Silicon Graphics (SGI) January 1996 - November 1999
Skills
Data Mining, Data Transformation, Architecture, Statistics, Hadoop, Big Data, Scalability, Distributed Systems, Machine Learning, Software Engineering, Software Development, Algorithms, Software Design, Java, Scrum, C++, C#, Computer Science, C, MapReduce, Agile Methodologies, Object Oriented Design, Start-ups, Cloud Computing, Web Services, Ruby, Perl
Education
Stanford University 1993 — 1995
MS
Stanford University 1989 — 1995
BA
Stanford University 1989 — 1993
BS
PayPal August 2012 - Present
PayPal January 2013 - February 2015
Yahoo! May 2010 - July 2012
Classified Ventures (HomeGain.com) April 2008 - October 2009
Universita' degli Studi di Palermo, Italy January 2002 - March 2008
Move, Inc January 2001 - December 2001
KANA Software January 2000 - January 2001
EFI - Electronics for Imaging January 1996 - January 2000
Salvo Localization January 1992 - April 1996
Skills
Localization, Globalization, Quality Assurance, Documentation, Vendor Management, Process Improvement, International Marketing, Negotiation, Change Management, International Product..., Internationalization, Translation, Product Management, Terminology Management, Multilingual, L10n, Linguistics, Website Localization, Team Management, Outsourcing, Product Development, Program Management, Team Leadership, Team Building, Product Launch, Management, Software Project..., Localization Testing, Italian, Cross-functional Team..., Enterprise Software, Culinary Skills, Terminology, Strategic Partnerships, Content Management, Marketing, Strategy, Software Documentation, Leadership, Project Management, Integration, Business Process..., Machine Translation, Computational..., E-commerce, Business Process, Natural Language..., Agile Project Management, Mobile Devices, Agile Methodologies
Education
Università degli Studi di Palermo 2005 — 2007
Ph.D., Computational and Applied Linguistics
Università degli Studi di Palermo 1989 — 1993
Laurea, Foreign Languages and Literatures, Linguistics, 110/110 Cum Laude
Adobe April 2012 - Present
Blue Cod Technologies June 2011 - April 2012
Attensity February 2010 - June 2011
KANA Software May 2005 - February 2010
KANA Software May 2005 - February 2010
ATG (Primus Knowledge Solutions) April 2003 - August 2004
BEA Systems February 2000 - April 2003
NetManage September 1998 - February 2000
BellSouth Wireless Data (RAM Mobile Data) January 1996 - September 1998
Sybase, Inc. February 1994 - January 1996
Skills
Solution Selling, Enterprise Software, SaaS, Software Sales, Call Center, Knowledge Management, Voice of the Customer, Social Media, Social CRM, Weblogic, Text Analytics, CRM software, Data Integration, Property & Casualty..., Financial Services, CRM, Software Industry, Call Centers, Management, Sales Operations, Leadership, Pre-sales, Sales, Sales Management, Business Process, Professional Services, Email Management, Cross Channel Marketing, Digital Marketing, Campaign Management, Mobile Marketing, Social Media Marketing, Strategic Partnerships, Cloud Computing, Salesforce.com, Lead Generation, Demand Generation, Multi-channel Marketing, Sales Enablement, Marketing Automation, Go-to-market Strategy, Account Management, Analytics, Business Alliances, Selling
Education
Tulane University - A.B. Freeman School of Business
Master Certificate, Business Management
Montachusett Vocational Technical School
BSEE Equivalent, Electronics Engineering
Other Sales Training
Sales
TRUSTe March 2015 - Present
TRUSTe March 2014 - February 2015
KANA Software August 2013 - March 2014
Suicide Prevention Services of the Central Coast October 2010 - January 2014
Asante Africa Foundation June 2013 - October 2013
Psynergy Programs, Inc. April 2012 - March 2013
Psynergy Programs, Inc. December 2011 - March 2013
Front St. Inc. June 2010 - December 2010
Skills
Crisis Intervention, Psychology, Stress Management, Mental Health, Training, Recruiting, Staffing Services, Project Management, Human Resources, Leadership, Interviews, Onboarding, Career Counseling, Conflict Resolution, New Hire Orientations, HRIS, Applicant Tracking..., Workshop Facilitation
Education
University of California, Santa Cruz Extension 2013 — 2014
Certificate in Human Resources Management, Human Resources Management
University College Maastricht, The Netherlands 2011 — 2011
Liberal Arts
University of California, Santa Cruz 2007 — 2011
Bachelor of Arts, Psychology
Workday September 2014 - Present
ASUCD Creative Media September 2012 - December 2013
KANA Software June 2013 - September 2013
ASUCD January 2011 - April 2011
Johnson & Johnson October 2009 - October 2009
LifeScan June 2009 - September 2009
Skills
C, C++, Python, Logisim, Altera Quartus, CUSP, Intel, Django, UNIX utilities, Linux, H-Spice, XHTML, CSS, Matlab, Git, HTML, Eclipse, OpenGL, GLUT, Selenium, SoapUI, Java, Unix
Education
UC Davis 2010 — 2014
Bachelor of Science (BS), Computer Science and Engineering
Lynbrook High School 2006 — 2010
High school diploma
KANA Software December 2012 - Present
L&T Infotech October 2005 - February 2008
L&T Infotech 2005 - 2008
Skills
Java, Web Services, Eclipse, JSP, Agile Methodologies, JUnit, C++, Java Enterprise Edition, Servlets, MySQL, Core Java, Tomcat, SQL, Oracle, Android
Education
San Jose State University 2010 — 2012
MS; CA, Software Engineering
MGM College of Engineering
Bachelor of Engineering, Computer Science
Walsworth Publishing January 2014 - Present
KANA Software July 2013 - January 2014
Walsworth Publishing July 1997 - June 2013
Skills
SQL, Java, Web Development, Eclipse, Flash, C++, Pdf, Amazon Web Services, Flash Builder, Software Development, Web Services, Shell Scripting, Amazon Web Services..., OSGi, MindManager, PostScript, Printing Solutions, GIS, Digital Photography, Flex Builder, IntelliJ IDEA, Databases, MySQL, XML, Integration, SDLC, Microsoft SQL Server, JavaScript
Education
University of Missouri-Columbia
KANA Software September 2013 - Present
Imperial PFS November 2012 - September 2013
Sam's Club May 2010 - July 2012
Walmart March 2007 - May 2010
Walmart February 2003 - March 2006
Skills
Agile & Waterfall..., Scrum, Microsoft Office, TFS, MS Project, CRM, QMF for Windows, SQL DB2, Visio, Clarity, Quality Center, Open Workbench, Windows 7, Business Process, Management, Vendor Management, SDLC, Software Project..., Business Analysis, Agile Methodologies, Project Management, Requirements Analysis, SQL, Process Improvement
Education
The University of Texas-Pan American 1999 — 2002
Bachelor of Business Administration (BBA), Computer Information Systems, Magna cum Laude
Sunrun May 2014 - Present
Atlassian December 2012 - May 2014
Openwave Systems, Inc September 2006 - April 2012
Twitter 2012 - 2012
Openwave 2005 - 2012
Kana Software 2003 - 2005
KANA 2003 - 2005
Deloitte & Touche LLP 2001 - 2003
Deloitte 2001 - 2003
Skills
SOX, Consolidation, GAAP, Financial Accounting, Financial Reporting, Accounting, US GAAP, Auditing, SEC reporting, Accounts Payable, Internal Controls, Excel, Fixed Assets, General Ledger, Corporate Finance, Forecasting, Process Improvement, Microsoft Excel, SEC filings, Revenue Recognition, Sarbanes-Oxley Act
Education
University of California, Santa Cruz 1997 — 2001
Bachelor of Arts (B.A.), Business Administration and Management, General
Ascension Insurance, Inc. January 2012 - Present
KANA Software 2005 - 2010
The Fields Group 1997 - 2005
OpenVision 1992 - 1997
Oracle 1990 - 1992
Skills
Salesforce.com, Team Building
Education
Ripon College 1977 — 1981
BA, English
Verint October 2014 - Present
KANA Software November 2012 - October 2014
Sword Ciboodle, now part of KANA Software January 2011 - November 2012
Sword Group May 2009 - December 2010
ciboodle ltd, part of Sword Group December 2006 - April 2009
Graham Technology December 2005 - December 2006
Intelligent Finance 2001 - 2005
Amaze 1999 - 2001
Halifax 1997 - 2000
Skills
CRM, Marketing Communications, Analyst Relations, Public Relations, Marketing Strategy, Marketing, Strategy, Enterprise Software, Digital Marketing, Product Management, Product Marketing, Social Media, Change Management, Management, Start-ups, B2B, Demand Generation, Business Analysis, Customer Experience, SaaS
Education
Glasgow University 1991 — 1996
MA Hons, French & Hispanic Studies
Independent Consultant November 2014 - Present
Intel Corporation November 2013 - May 2014
Cequint, Inc. November 2012 - November 2013
AT&T Mobility October 2009 - September 2012
OpenMarket March 2009 - October 2009
Speakeasy January 2008 - February 2009
Cingular Wireless January 2004 - January 2008
AT&T Wireless June 2001 - December 2003
KANA Software September 2000 - April 2001
KPMG ( Global Star) December 1999 - September 2000
Skills
Java, Mobile Applications, Hibernate, Product Management, Oracle, RESTful WebServices, Agile Application..., Spring Framework, Java Enterprise Edition, MySQL, Agile Methodologies, Spring, J2EE Application..., Open Source, Android, Spring Webflow, Hibernate 3.1, mongoDB, Cassandra, Tomcat, Software Development
Education
The University of Texas at Arlington
MS
MerlinOne November 2006 - Present
Magellan Behavioral Health May 2003 - November 2006
KANA Software March 2000 - August 2002
IDC March 1997 - June 1998
Stream Global Services March 1997 - June 1998
Paul Revere Insurance Group December 1993 - May 1996
Skills
Microsoft SQL Server, New Business Development, Access, Networking, SQL, Strategic Planning, Operations Management, Project Management, Technical Support, Troubleshooting, Software Documentation, Databases, Windows Server
Education
Roger Williams University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Littleton High School
Littleton High School
KANA Software February 2015 - Present
Cerner Corporation October 2014 - February 2015
Dewsly Media, L.L.C. June 2014 - September 2014
Hilti May 2013 - June 2014
Skills
Java, C++, PHP, HTML, Python, MySQL, Data Structures, Gliffy, Embedded Systems, C, VHDL, Visual Basic, Linux, CSS, Programming
Education
The University of Kansas 2010 — 2014
Bachelor's Degree, Computer Engineering
AMG National Trust Bank 2013 - Present
People Capital, Inc. 2007 - 2013
Financial Designs Ltd. 2004 - 2006
New York Life Insurance Company 2002 - 2004
KANA Software 1998 - 2001
Skills
Sourcing, Interviewing, Talent Acquisition, Hiring, Wealth Management, Insurance, Direct Sales, New Business Development, Recruitment/Retention, Sales Recruitment, Partner Recruitment, Diversity Recruitment, Headhunting, Head Hunter, Recruiting, Mergers & Acquisitions, Business Development, Talent Management, Management, Strategic Partnerships, Financial Services, Employee Benefits, Executive Management, Executive Search, Start-ups, Investments, Consulting, Finance, Succession Planning, Management Consulting
Education
University of California, Davis
B.S., Managerial Economics
University of California, Santa Barbara
Intercampus Visitors Program
Carlsbad High School
KANA Software December 2014 - Present
KANA Software June 2012 - November 2014
KANA Software April 2010 - May 2012
KANA Software April 2008 - April 2010
Cigniti Technologies August 2007 - March 2008
Keste May 2007 - July 2007
Cigniti Technologies June 2006 - December 2006
Skills
Enterprise Software, Agile Methodologies, Cloud Computing, SOA, SaaS, Web Services, Requirements Analysis, Java Enterprise Edition, XML, Project Management, Solution Architecture, Business Analysis, Oracle, Enterprise Architecture
Education
Southern Methodist University 2005 — 2007
MS, Computer Science
Georgetown University January 2013 - Present
Georgetown University July 2011 - January 2013
University of Pennsylvania August 2010 - August 2011
Salesforce.com May 2008 - March 2010
Salesforce.com June 2007 - May 2008
KANA Software June 2000 - February 2007
Cavalier Sports Marketing August 1999 - May 2000
University of Virginia August 1998 - May 2000
University Directories May 1999 - August 1999
Skills
Cloud Computing, Call Center, Technology Adoption, Higher Education, Professional Networking, SaaS, Salesforce.com, Fundraising, Spanish, Team Building, New Business Development
Education
University of Pennsylvania 2010 — 2011
M.S.Ed.
University of Virginia 1996 — 2000
B.A.
Universidad de Sevilla 1998 — 1998
MINDBODY, Inc. July 2013 - Present
Meru Networks January 2008 - July 2013
Fortinet, Inc November 2005 - December 2007
Corio, Inc 2002 - 2005
KANA Software 2001 - 2002
marchFIRST 1999 - 2001
Oracle Corp 1989 - 1999
Arthur Young 1985 - 1989
Skills
IPO, M&A, Business Analysis, Revenue Recognition, Professional Services, Start-ups, Fundraising, Business Management, Enterprise Software, Mergers, Management, Mergers & Acquisitions, Financial Analysis, Cloud Computing
Education
University of California, Santa Barbara 1981 — 1985
BA, Business Economics with Honors, Accounting Emphasis
Menlo School
Kronos January 2002 - Present
KANA Software January 2000 - January 2002
Skills
Enterprise Software, SaaS, Integration, Software Implementation, Business Analysis, Professional Services, SharePoint, Cloud Computing, Business Intelligence, Process Improvement, Databases, Pre-sales, Oracle, CRM, Salesforce.com, KCS
Education
University of Massachusetts Lowell 1978 — 1983
BS, Industrial Technology
IBM June 2014 - Present
KANA Software September 2013 - June 2014
KeyedIn Solutions, Inc. May 2012 - September 2013
Epicor Software Corp January 2011 - May 2012
Epicor Software Corp September 2010 - January 2011
Epicor Software Corp October 2009 - January 2011
Epicor Software Corp September 2008 - October 2009
Skills
SaaS, Solution Selling, Account Management, Enterprise Software, CRM, Sales Process, Business Development, Sales Operations, Sales, Strategy, Selling, Salesforce.com, Direct Sales, Lead Generation, Product Management, Team Leadership, Business Analysis, Cross-functional Team..., ERP, Management, KeyedIn Solutions, KeyedIn Projects, KeyedIn Flex, Outsourcing, Cloud Computing, Leadership, Negotiation, Professional Services, Business Intelligence, Business Process, Pre-sales, Data Center, Business Strategy, Business Process..., Consulting, Strategic Partnerships, B2B, Go-to-market Strategy, Software Industry, Start-ups, Channel Partners, Sales Presentations, Integration, Product Marketing, Complex Sales
Education
St. Cloud State University 2003 — 2008
Sociology and Human Relations
Mirth Corporation March 2014 - Present
Allscripts November 2008 - February 2014
Mortgage Cadence October 2006 - May 2008
Portellus 2005 - 2006
Sungard Availability Services 2002 - 2004
[24]7 2001 - 2001
KANA Software 1999 - 2001
Epicor Software 1998 - 1999
Skills
Solution Selling, Business Development, Salesforce.com, Sales Process, Strategic Partnerships, Enterprise Software, New Business Development, SaaS, Start-ups, Lead Generation, Sales, Account Management, Cloud Computing, Sales Management, Direct Sales
Education
University of California, Berkeley 1996 — 1998
SoftLayer Technologies, Inc. April 2013 - Present
AT&T August 2012 - April 2013
HCL America, Inc. September 2009 - July 2012
Self Employed September 2003 - September 2009
Cumulus Broadcasting May 2006 - August 2008
BTL March 2001 - September 2003
KANA Software February 2000 - February 2001
Sprint Nextel August 1999 - February 2000
Intraware August 1998 - July 1999
McAfee May 1997 - April 1998
Skills
Pre-sales, Network Administration, Cloud Computing, Data Center, VMware, Disaster Recovery, TCP/IP, Virtualization, VPN, Cisco Technologies, Firewalls, System Administration, Security, Windows, MPLS VPN, Network Security, Integration, Servers, Windows Server, SharePoint, Switches, IIS, JavaScript, MPLS, Visual Basic, EMC Storage, CCNP Security, AVPN, Cloud Computing, Big...
Education
The University of Texas at Dallas 2001 — 2004
Master of Science (MS), Human Biology
DeVry University 1995 — 1998
BSCIS, Computer Information Systems
Cerner Corporation November 2013 - Present
KANA Software August 2010 - November 2013
Nicholson Kovac June 2009 - November 2010
MMG Worldwide May 2004 - June 2009
MMG Worldwide May 2004 - October 2008
Valentine Radford June 2003 - May 2004
Skills
Team Building, Change Management, Team Leadership, Technical Requirements, Business Relationship..., Online Marketing, Leadership, Marketing, Integrated Marketing, Quality Assurance, Management, SDLC, Budgets
Education
University of Missouri-Kansas City 2008 — 2010
MBA, Organizational Leadership & Change Management
The University of Kansas 1998 — 2002
Bachelor of Science in Journalism, Strategic Communications
Opportunity Fund June 2013 - Present
Calera Corporation August 2008 - Present
Trapeze Networks June 2005 - August 2008
Sonim Technologies February 2004 - June 2005
KANA Software 1998 - 2004
Skills
Word, Excel, PowerPoint, Outlook, PeopleSoft, ADP, Paychex, Equity Edge, eProsper, Microsoft Excel, Microsoft Word, ADP Payroll, HRIS, Deferred Compensation, Employee Benefits, Employee Relations, Recruiting, Performance Management, Onboarding, Training, Payroll, Interviews, Equities, Budgets, Start-ups, Human Resources, New Hire Orientations, Management, Mergers & Acquisitions, Program Management, Temporary Placement, Cross-functional Team...
Education
San Francisco State University 1990 — 1993
Bachelors, Liberal Studies & Human Resources
Mavens Consulting, Inc. March 2008 - Present
Emptoris September 2007 - March 2008
M-Factor, Inc December 2005 - September 2007
salesforce.com June 2004 - December 2005
Kana Software September 1999 - April 2001
Peoplesoft Inc April 1998 - September 1999
Ernst & Young LLP July 1996 - April 1998
Skills
Product Management, Pre-sales, Project Management, Cloud Computing, Force.com, Salesforce.com, Business Process, Veeva, SDLC, Business Analysis, Integration, CRM, ERP, Professional Services, SaaS, Enterprise Software, Web Services, Program Management, IT Strategy, SQL, Cross-functional Team..., Consulting, Business Intelligence, Solution Architecture, Agile Methodologies, Software Project..., Analytics, PaaS, Requirements Analysis, Data Warehousing, Business Process..., Business Process Design, Software Development
Education
USC Marshall School of Business 2002 — 2004
MBA, Finance/Information Systems
UCLA 1992 — 1996
BA, Bus/Econ with Computing
University of California, Los Angeles 1992 — 1996
BA, Business-Economics with Computing
Bellarmine College Preparatory 1988 — 1992
NetSuite April 2004 - Present
Kana Software April 1999 - July 2003
Fujitsu Systems Business of America January 1995 - March 1999
Skills
Program Management, Business Development, Management, Customer Satisfaction, SaaS, Cloud Computing, Enterprise Software, Professional Services, Business Analysis, Team Leadership, Training, Team Management, Team Building, Business Process...
Education
Bellarmine College Preparatory 1985 — 1988
University of California, Santa Barbara
Bachelor of Arts (B.A.), Business Economics
Genesys September 2012 - Present
Genesys (an Alcatel company) November 2010 - August 2012
KANA Software 2007 - 2009
KANA Software 2004 - 2007
KANA Software 2002 - 2004
KANA Software October 2000 - February 2002
AD Parts 1998 - 2000
IRO - Oncological Research Institute 1996 - 1998
Hit Xop 1994 - 1996
IESE Business School 1993 - 1994
Skills
Enterprise Software, Business Process..., Product Development, SaaS, Business Transformation, Cloud Computing, Cross-functional Team..., Program Management, Management, Leadership, Process Improvement
Education
University of California, Davis - Graduate School of Management
Master of Business Administration (M.B.A.)
Universitat de Girona
Bachelor's Degree, Computer Science
Groll Technology March 2003 - Present
Aliaswire 2001 - 2002
Kana Software 2000 - 2001
Silknet Software 1998 - 2001
Clarify, Inc. 1993 - 1998
Accenture / Andersen Consulting May 1991 - 1994
Andersen Consulting 1989 - 1991
Skills
CRM, Network Security, Software Development, Networking, Web Services, System Administration, Management, Information Security, Professional Services, Technology Integration, CRM Integration, Computer Forensics, Data Recovery, Web Development, Server Administration, Integration, Enterprise Software, IT Strategy, Enterprise Architecture
Education
Rensselaer Polytechnic Institute 1985 — 1989
BS, Computer & Systems Engineering
Replicon 2012 - Present
Zuora, Inc. 2011 - 2012
SuccessFactors 2007 - 2011
CatholicExchange.com 2003 - 2007
Emergence One International, Ltd. 2001 - 2002
Kana Software 2000 - 2001
Foglight Software 1999 - 2000
Oracle Corporation 1996 - 1999
Skills
Salesforce.com, Solution Selling, Cloud Computing, Lead Generation, Demand Generation, Sales Process, Professional Services, Cold Calling, Sales Management, Product Management, Business Development, Marketing Automation, Product Marketing, Strategy, Start-ups, Partner Management, Sales Operations, Leadership, Selling, Management, Strategic Partnerships, SaaS, Enterprise Software, Client Development, Manage Client..., Client Liaison, Sales, CRM
Education
University of California, Berkeley
Verint October 2014 - Present
KANA Software May 2012 - September 2014
Independent Consultant d/b/a Velocity Advisors October 2011 - May 2012
eTERA Consulting 2010 - 2011
Sfile Corporation 2009 - 2010
Independent Consultant 2007 - 2009
Renew Data Corp. 2004 - 2007
CaseCentral 2001 - 2003
Remedy 1998 - 2001
Utopia Technology Partners 1997 - 1998
Skills
Lead Generation, Corporate Positioning, Writing, New Business Development, Marketing Strategy, Product Marketing, Software Product..., Messaging, SaaS, Email Marketing, Positioning, Business Development, Integration, Strategy, Management, Start-ups, Public Relations, Product Management, Sales Operations, Integrated Marketing, Professional Services, Marketing, Leadership, Program Management, Business Strategy, Entrepreneurship, Online Advertising, Strategic Planning, Consulting, Cloud Computing, Enterprise Software, Go-to-market Strategy, CRM
Education
Lisbon Regional
Thomas Edison State College
B.A., English Literature
Apache Corporation April 2012 - Present
GenOn Energy April 2011 - March 2012
BP April 2010 - April 2011
RRI Energy, Inc. October 2006 - April 2010
Baylor College of Medicine November 2005 - October 2006
SunGard October 2002 - November 2005
El Paso May 2001 - July 2002
KANA Software March 2000 - January 2001
Oracle July 1998 - August 1999
PricewaterhouseCoopers November 1996 - July 1998
Skills
Oracle, Business Analysis, PMP, PL/SQL, Software Development, Visio, Microsoft SQL Server, Databases, Energy, Risk Management, Commodity Markets, Project Management, Unix, Data Analysis, MS Project, Crystal Reports, Software Project..., XML, Database Design, Energy Industry, Citrix, SharePoint, SDLC, Requirements Analysis, Data Warehousing, Solution Architecture, Requirements Gathering, Natural Gas, Agile Project Management, Data Modeling, Business Development, Agile Methodologies, Software Design, UML, PowerBuilder, Energy Technology, Technical Analysis, Toad, Oracle PL/SQL..., Perl, Borland Delphi, Java, Scrum, Leadership, Strategic Planning, Business Intelligence, Business Process..., Financial Modeling, Commodity Risk..., Product Management
Education
University of Houston, C.T. Bauer College of Business 2011 — 2013
MBA, Global Energy Management, GPA - 3.9
The University of Texas at Austin - The Red McCombs School of Business 1989 — 1994
Bachelor, Business Administration; Management Information Systems
CALNOC April 2009 - Present
Alameda Sheriff's Dive Team 2009 - 2014
Gold Mountain Group November 2007 - April 2009
Poseidon Group April 2001 - January 2009
Kana Software April 2006 - November 2007
Commerce One November 1997 - April 2001
Actra Business Systems, LLC January 1997 - October 1997
Netscape Communications January 1996 - December 1996
Sybase January 1993 - January 1996
Network Computing January 1992 - January 1993
Skills
Strategic Planning, Customer Retention, Project Planning, Training, Recruiting, Leadership, Change Management, Management, Team Building, Strategy, Operations Management, Start-ups, Business Analysis, Business Strategy, Business Development, Direct Sales, Product Management, Project Management, Entrepreneurship, Outsourcing, Business Planning, Consulting, Professional Services, Team Leadership, Cross-functional Team..., Program Management, Business Process..., Customer Service, Sales Operations, E-commerce, B2B, Enterprise Software, Executive Management, Sales, Selling, SDLC, CRM, SaaS, Marketing, Analysis, Networking, Strategic Partnerships, Customer Satisfaction, Quality Assurance, Cloud Computing, Management Consulting, Telecommunications, Vendor Management, Business Intelligence, Healthcare
Education
State University of New York at Stony Brook 1974 — 1978
BA
KANA Software October 2013 - Present
Celeritas Technologies June 2013 - October 2013
DST Systems February 2000 - June 2013
Skills
Java, J2EE, JPA, REST, XML, Oracle, SQL Server, JavaScript, jQuery, HTML5, Selenium, JBoss, Websphere, Java Enterprise Edition, Subversion, JUnit, Eclipse, Agile Methodologies, Ant, JAXB, Maven, Web Services, HTML, XSLT, JDBC, AJAX, Object Oriented Design, Design Patterns, EJB, JSON, OOP, Test Driven Development, Web Applications, J2EE Application..., Software Design, Servlets, Scrum, SOA
Education
University of Kansas - Graduate School of Business 2011 — 2014
Master of Business Administration (M.B.A.)
Pittsburg State University 1995 — 2000
BS, Computer Science, Mathematics
KANA Software May 2013 - Present
Mobile Messenger January 2013 - May 2013
Mobile Messenger August 2011 - January 2013
Skills
Telecommunications, TCP/IP, VoIP, Unix, MySQL, Oracle, Unix Shell Scripting, XML, HTML, C++, SMPP, CCNA, WSDL, Apache, Tomcat, JBoss Application Server, Linux, C, Solaris, Agile Methodologies, JSP
Education
State University of New York Institute of Technology at Utica/Rome 2010 — 2012
Master's degree, Telecommunications Engineering
Ansira January 2001 - Present
Quest Software January 2000 - June 2001
Kana Software July 2000 - December 2000
National System, Inc. 1993 - March 1998
Skills
Marketing Strategy, Account Management, New Business Development, Advertising, Strategic Planning, Digital Marketing, Direct Marketing, Project Management, Budgets, Team Building, B2B, Marketing, Integrated Marketing, Negotiation, Email Marketing, Social Media Marketing, Product Development, Competitive Analysis, Marketing Communications, Interactive Marketing, CRM, Online Marketing, Mobile Marketing, Market Planning
Education
Saint Louis University 1987 — 1989
MBA, Finance
Rockhurst University 1981 — 1985
Bachelor of Science (BS), Biology
DemandTec, an IBM Company February 2008 - June 2014
DemandTec, an IBM Company June 2007 - January 2008
Ketera Technologies September 2003 - May 2007
Various Startups May 2001 - May 2003
KANA Software November 1998 - April 2001
CrossWorlds Software April 1997 - October 1998
Booz & Company January 1994 - March 1997
Skills
SaaS, Enterprise Software, Product Management, Analytics, Professional Services, Business Intelligence, Start-ups, CRM, Cloud Computing, Business Process..., E-commerce, Software Development, Strategy
Education
Stanford University 1979 — 1983
Bachelor’s Degree, Industrial Engineering
Harvard-Westlake School 1973 — 1979
High School
NCR Corporation August 2011 - Present
Radiant Systems Inc. 2002 - 2011
KANA Software 2000 - 2002
Radiant Systems, Inc. 1997 - 2000
Alcatel-Lucent 1997 - 1997
Vertafore 1991 - 1996
Accenture 1988 - 1990
Skills
Sales, Hospitality, Strategic Partnerships, Salesforce.com, Account Management, Sales Management, SaaS, Product Management, POS, Team Leadership, Solution Selling, Vendor Management, Retail, Direct Sales, CRM, Enterprise Software, Executive Management
Education
The University of Georgia
Bachelor of Business Administration, M.I.S
KANA Software December 2014 - Present
Advantage Sales & Marketing May 2012 - December 2014
DIRECTV May 2011 - April 2012
Chrysler Group LLC November 2007 - May 2010
Santiago ROI 2006 - 2007
Accenture 1998 - 2004
Ericsson 1996 - 1998
Skills
Project Management, MS Project, IT Management, Integrated Marketing, SAS, Cross-functional Team..., Program Management, Strategic Planning, Process Improvement, Competitive Analysis, Business Process..., Business Analysis, Vendor Management, Business Development, CRM, Product Management, Business Intelligence, Management, Business Process, Leadership
Education
University of Southern California - Marshall School of Business 2004 — 2006
MBA, MBA
Colegio Aleman Alexander von Humboldt
Instituto Tecnológico y de Estudios Superiores de Monterrey
BSc, Electrical Engineering
Federal Reserve Bank August 2009 - Present
CSC March 2002 - July 2009
KANA Software April 2000 - February 2002
Sabre Holdings 1989 - 2000
Skills
Vendor Management, Vendor Relationships, Leadership, RFP, Operations Management, IT Operations, IT Management, Program Management, Project Management, ERP, CRM, Airlines, International Project..., Account Management, Sales Management, Contract Negotiation, Contract Management, PMO, Team Management, Offshoring, IT Outsourcing, Outsourcing Management, Governance, Service Desk Management, IT Infrastructure..., Airline Management, Supplier Diversity, Business Development, BMC Remedy, Management Consulting, Management, Service Delivery, Project Portfolio..., IT Strategy, Business Process..., Outsourcing
Education
The University of Georgia
Master of Science (MS), Mathematics
The University of Georgia
Bachelor of Science (BS), Communications
Marketo 2013 - Present
PwC 2004 - 2012
BenefitNation 2003 - 2004
KANA Software 2000 - 2003
KPMG US 1993 - 2000
Skills
Auditing, Sarbanes-Oxley Act, Data Analysis, Internal Audit, Internal Controls, Business Analysis, Analysis, US GAAP, SEC filings, SAS 99, Microsoft Access, External Audit, Revenue Recognition, Audit Command Language, Fraud Detection, CRM, Assurance, Financial Reporting, VBA, Microsoft Office, Forensic Analysis, Business Intelligence, Technical Support, Start-ups, Management, Microsoft SQL Server, HTML, Financial Audits, Accounting, Big 4, Decision Support, Report Writing, Reporting & Analysis, Business Analytics, Access Database, Data Management, Database Design, Data Analytics, Data Acquisition, Data Cleaning, Marketo, Salesforce.com, Email Marketing, Email Marketing Software, Customer Satisfaction, Customer Service...
Education
Santa Clara University 1989 — 1993
BSC, Accounting
American Express May 2015 - Present
Asurion August 2013 - May 2015
SFSU Counseling and Psychological Services August 2012 - May 2013
KANA Software June 2008 - August 2012
Skills
Leadership, Event Planning, Research, Management, Community Outreach, Teaching, Administrative..., Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, HTML, Training, Budgets, Outlook, PowerPoint, Marketing, Sales, Social Media
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (BA), Psychology Minor in Counseling
KANA Software June 2014 - Present
Zed-3 Technologies (Beijing), Limited July 2011 - May 2012
Skills
Java, C++, Python, JavaScript, Android, Linux, jQuery, AngularJS, PHP, Node.js, MySQL, MongoDB, Bootstrap, MapReduce, Hadoop, CSS3, Software Engineering, Distributed Systems, Matlab, Windows, Parallel Computing, CUDA, HTML 5, MPI, Microsoft SQL Server, Lucene, CSS
Education
State University of New York at Buffalo 2012 — 2013
Master of Science (MS), Computer Science and Engineering
Shaanxi Normal University 2007 — 2012
Bachelor of Engineering (BE), Computer Software Engineering
MomsRising.org September 2015 - Present
Self January 2009 - Present
Self November 2006 - January 2011
Save the Children UK January 2004 - November 2006
Imperial College, Department of Social Science and Medicine September 2003 - November 2003
Sandra Gidley, MP, Liberal Democrat Spokesperson on Women November 2002 - August 2003
Planned Parenthood of Northern New England November 2001 - November 2002
KANA Software May 1999 - June 2001
Committee to Elect Lou D’Allesandro August 1998 - December 1998
Oracle April 1995 - November 1997
Skills
Fundraising, Research, Microsoft Office, Strategic Planning, Independent Consulting, Consulting, Business Operations, Communication, International Advocacy, Domestic Advocacy, Project Management, Change Management, Analytics, Health Care Systems, Collaboration Tools, Training, Social Protection, Human Rights, Campaigning, Lobbying
Education
The London School of Economics and Political Science (LSE) 2002 — 2003
Master's degree, Population and Development, Distinction
University of New Hampshire 1989 — 1993
Bachelor's Degree, English
MithralSmith Software Solutions June 2002 - Present
FieldCentrix September 2004 - March 2005
UC Berkeley March 2002 - September 2004
Golden Gate University September 2003 - June 2004
Quiq April 2001 - October 2001
KANA Software January 1999 - March 2001
Baystone Software October 1996 - January 1999
HBO & Company June 1993 - October 1996
Network General February 1991 - June 1993
Sytek, Inc. November 1986 - February 1991
Skills
C#, Visual C#, Programming, SQL Server, ASP.NET AJAX, .NET, SQL, Software Development, Visual Studio, Debugging, Software Engineering, Multithreading, Database Design, Application Development, Microsoft SQL Server, Enterprise Software, Cloud Computing, Enterprise Architecture, Start-ups, Data Security, XML, Computer Security, Security, Software Design, Databases, Oracle, CRM, DB2, Web Applications, Architecture, Unix, Agile Methodologies, Web Services
Education
University of Iowa 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.73
Freedom Week 2010 - Present
UN Summer Study Program, The Graduate Program in International Affairs, The New School May 2015 - July 2015
USAID January 2015 - May 2015
Geo Gecko June 2014 - August 2014
InterVarsity USA August 2013 - October 2013
Village Health Works January 2013 - May 2013
Acquis Consulting Group February 2012 - October 2012
KANA Software October 2010 - February 2012
Lagan Technologies October 2006 - October 2010
Skills
Management Consulting, Requirements Analysis, Business Process..., Business Transformation, Change Management, Project Management, IT Strategy, Business Intelligence, Program Management
Education
The New School for Public Engagement, Milano School of International Affairs 2013 — 2015
MA, International Development and Security, 4.0 GPA
The University of Connecticut
BA, Literature; Minor in Buiness
Capco July 2015 - Present
PINCH! January 2015 - July 2015
HSBC July 2013 - September 2013
KANA Software May 2013 - July 2013
KANA Software June 2012 - September 2012
Sword Ciboodle, now part of KANA Software June 2011 - September 2011
Flash Magazine March 2005 - February 2006
Skills
Java, Python, Spring MVC, MySQL, JSP, Programming, XML, Cisco Technologies, CRM, Management, HTML, CCNA, Pascal, Groovy, Ant, Marketing Strategy, Organizational Behavior, Organizational Learning, Linux, Maven, Tomcat, Eclipse, Subversion, Organizational..., Servlets, Hibernate, JavaScript, SQL, Manual Testing, Test Automation, Quality Assurance, Agile Methodologies, Hadoop, HBase, Big Data Analytics, Microsoft SQL Server, Windows Azure, Microsoft Servers
Education
The University of Glasgow 2010 — 2014
BSc (Hons), Computing Science
Cisco Networking Academy 2007 — 2008
CCNA2, System, Networking, and LAN/WAN Management/Manager, 93.3
Linopetra and St. Athanasios Lyceum 2005 — 2008
High School Diploma (Apolyterion), Informatics Stream, 19/20
Cisco Networking Academy 2006 — 2007
CCNA1, System, Networking, and LAN/WAN Management/Manager, 90
NetSuite April 2013 - Present
KANA Software April 2012 - August 2012
DRB Partners October 2006 - April 2012
McGrath/Power Public Relations and Communications October 2005 - June 2006
MCA Public Relations March 2004 - September 2005
Skills
PowerPoint, Photoshop, Spanish, Constant Contact, Cision, Press Releases, Public Relations, CRM, Social Media, Marketing Communications, Copywriting, Media Relations, Public Speaking, Creativity, Strategy, French, Facebook, Product Marketing, Newsletters
Education
San Diego State University 1996 — 2003
Bachelor of Arts, Communications; advertising and media management
San Diego State University-California State University 1996 — 2003
Bachelor of Arts in Communications, Emphasis in advertising and media management; minor in psychology
Sprint August 2014 - Present
Sprint June 2014 - Present
KANA Software October 2013 - May 2014
Experis IT June 2013 - October 2013
Independent Recruiter January 2013 - June 2013
Mindlance March 2012 - November 2012
Riverpoint Group, LLC June 2010 - March 2012
TAC Worldwide 2008 - October 2009
Kelly Scientific Resources October 2007 - October 2008
Heartland Skating School 2004 - 2007
Skills
Recruiting, Healthcare, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Contract Recruitment, Sourcing, Internet Recruiting, Executive Search, Screening, Temporary Placement, Onboarding, Vendor Management..., SDLC, Management, Business Development, Networking, Employee Relations, Consulting, Account Management, Staffing Services, Benefits Negotiation, Staff Augmentation, Talent Management, Information Technology, Negotiation, Interviews, IT Recruitment, Temporary Staffing, Sales, Resume Writing, College Recruiting, Professional Services, Customer Retention, Human Resources, Contract Negotiation, Marketing, Training, CRM, Permanent Placement, Outsourcing, Job Descriptions, Team Leadership, Enterprise Software, Cold Calling, Hiring, Resource Management, Recruitment Advertising, Screening Resumes, Vendor Management
Education
University of Missouri-Kansas City 1991 — 1993
BA, Biology
Verint-Systems February 2015 - Present
KANA Software September 2013 - February 2015
KANA Software (formerly Sword-Ciboodle) July 2012 - August 2013
Sword Ciboodle February 2012 - July 2012
Sword Ciboodle July 2011 - January 2012
Sword Ciboodle February 2010 - July 2011
Skills
Java, Agile Methodologies, Requirements Gathering, Requirements Analysis, JavaScript, JBoss Application Server, Business Process Design, Solution Architecture, Oracle, SQL, CRM, Analysis, Java Enterprise Edition, Software Development, SOA
Education
The University of Glasgow 2009 — 2010
MSc, Information Technology
The University of Glasgow 2004 — 2009
BSc, Physics and Astronomy
Maddie's Fund January 2014 - Present
idyll.com photography/videography January 1993 - Present
timba.com April 2012 - Present
Complete Genomics Inc. April 2009 - July 2012
Perlegen Sciences, Inc. June 2001 - December 2008
KANA Software January 1998 - January 2001
Netscape April 1996 - January 1998
Netcode Corporation February 1996 - April 1996
KidSoft Corporation July 1995 - February 1996
Octel Communications August 1994 - July 1995
Skills
Performing Arts..., Unix, Start-ups, Bioinformatics, Genetics, Infrastructure Planning, Personnel Leadership, Cross-functional Team..., Team Leadership, Leadership, Negotiation, Biotechnology, DNA, Perl, Product Development, Strategic Planning, Technical Writing, Databases, Photography, Digital Imaging, Project Management, Abnormal Psychology, Videography, Video Editing, Infrastructure, Genomics, Capture One, Management, Marketing, Networking, Enterprise Software, Cloud Computing, Digital Photography, Teamwork
Education
University of California, Los Angeles 1972 — 1975
BA, English
Institut d'Estudis Fotogràfics de Catalunya 2010 — 2010
Food in Modern España, Hasselblad Series
KANA Software July 2011 - Present
Overtone, Inc. July 2010 - June 2011
Banco de Credito del Peru November 2009 - May 2010
Haas School of Business June 2009 - August 2009
Liftopia, Inc. May 2009 - August 2009
Dolby Laboratories May 2008 - August 2008
Imbarex S.A. January 2004 - May 2007
Skills
R, Social Physics, Consumer Insights, Market Insight, Product Management, Analytics, Business Strategy, Business Development, Leadership, Analysis, Business Intelligence, Project Management, Business Process..., Entrepreneurship, Strategy, Negotiation, Social Media, Online Marketing, Product Marketing, Process Improvement, Product Development, Customer Insight, SQL, Pricing, Marketing Research, Segmentation, Market Research, Account Management, B2B, big data, Customer Focus, IT Governance, IT Service Management, Customer Experience, Modeling
Education
University of California, Berkeley - Walter A. Haas School of Business 2007 — 2009
Master of Business Administration (M.B.A.), Marketing Research
Universidad de Lima 1998 — 2003
BS, Industrial Engineering
Colegio Maria Reina 1986 — 1997
KANA Software April 2014 - Present
KANA Software January 2013 - April 2014
KANA Software January 2012 - January 2013
Skills
Recruiting, Talent Acquisition, Human Resources, Performance Management, HRIS, Employee Relations, Employee Benefits, Training, Sourcing, Quality Assurance, Testing, Agile Methodologies, Enterprise Software, Microsoft Office, SaaS, Leadership, Cloud Computing, Customer Service, Management, Java
Education
UCSC 2007 — 2009
Bachelor's degree, Psychology
UC Irvine 2005 — 2007
Bachelor's degree, Psychology
Nuance Communications February 2013 - Present
Nuance Communications March 2012 - February 2013
Nuance Communications November 2006 - March 2012
Autodesk October 2005 - August 2007
KANA Software October 2003 - October 2005
KANA Software January 2000 - June 2003
DAVOX CORPORATION July 1998 - January 2000
GEAC/FASFAX July 1997 - July 1998
Fidelity Investments September 1996 - February 1997
Personal Banker May 1990 - June 1995
Skills
Visual Basic, WinRunner, AIX, Weblogic, Unix, Genesys, Cisco, IIS, Test Planning, Software Documentation, Software Quality..., Quality Assurance, Cisco Technologies, SQL, CRM, Enterprise Software, Integration, Agile Methodologies, Java, Professional Services, Testing, Linux, XML
Education
University of New Hampshire 1984 — 1988
BA, Communications
University of Massachusetts Lowell
credit classes, Java, Visual Basic 6
ARMOR Defense Inc. September 2015 - Present
Khorus Software, LLC January 2015 - Present
PredPol, Inc. June 2014 - Present
Microsoft January 2010 - Present
Mediglider August 2008 - Present
Microsoft September 2013 - September 2015
Microsoft 2008 - 2010
Bancvue 2007 - 2008
Microsoft 2002 - 2007
KANA Software 2000 - 2002
Skills
Sales, Selling Skills, SaaS, Cloud Computing, Solution Selling, Enterprise Software, Partner Management, Channel, Strategic Partnerships, Sales Enablement, Business Alliances, Go-to-market Strategy, Business Development, Professional Services, Sales Management, Strategic Leadership, Selling, Business Strategy, CRM, Leadership, Channel Partners, Business Intelligence, Start-ups, Strategy, Entrepreneurship, Software Industry, Marketing, Marketing Strategy, Sales Process, Complex Sales, Salesforce.com, Lead Generation, Team Leadership, Product Marketing, Demand Generation
Education
The Catholic University of America, Columbus School of Law
JD, Law
University of Virginia
BA
rutgers preparatory school
rutgers preparatory school
Symphony - Secure Seamless Communication August 2015 - Present
Tanjarine July 2013 - Present
Disney Interactive April 2013 - July 2013
Mango Health May 2012 - April 2013
DeNA April 2011 - May 2012
TomatoBee September 2010 - April 2011
TiVo January 2006 - March 2011
Successfactors Inc. April 2003 - December 2005
KANA software December 1999 - May 2003
Broadbase Software 1999 - 2003
Skills
Objective-C, Django, Python, Java, JavaScript, MySQL, Oracle, Amazon Web Services..., Memcached, Nginx, Pentaho, ETL Tools, iOS, Android
Education
Stanford University 1996 — 1998
M.S., Computer Science
Shanghai University 1992 — 1996
B.S., Computer Science
Chaos Systems April 2009 - Present
Caring People September 2004 - April 2009
Chaos Systems October 2001 - September 2004
Kana Software March 2000 - April 2001
Maverick Records March 1997 - March 2000
Warner Bros. Records March 1993 - March 1997
Skills
E-commerce, SEO, Project Management, Business Process, Management, Software Development, Graphic Design, InDesign, Art Direction, Consulting, CSS, Advertising, Web Design, Web Development
Education
Southern New Hampshire University 2015 — 2017
BS IT Analytics
University of North Texas 1981 — 1982
Physics
KANA Software July 2014 - Present
KANA Software January 2014 - June 2014
Paychex August 2013 - January 2014
Paychex June 2011 - August 2013
ServiceMagic January 2009 - June 2011
Skills
Salesforce.com, Cold Calling, Sales Process, Direct Sales, B2B, Account Management, Telemarketing, Sales Management, Sales, Sales Presentations, New Business Development, Sales Operations, Management, SEO, Lead Generation, Customer Service, Online Marketing, Selling, Marketing, Training, Payroll, Leadership, Solution Selling, CRM, Enterprise Software
Education
University of Missouri-Kansas City 2006 — 2010
BA, Finance and Economics
Fluid June 2013 - Present
Fluid June 2012 - July 2013
MyBuys July 2011 - February 2012
KANA Software March 2011 - August 2011
Overtone May 2008 - March 2011
W5 Networks May 2006 - May 2008
Activant Solutions Inc. 2003 - 2006
Brio Software 1999 - 2001
Brio Software 1999 - 2000
Oracle 1997 - 1999
Education
The Ohio State University 1990 — 1995
Bachelor of Science (BS), Aviation Systems, Operations Management & Research, Supply Chain & Logistics
Pure Storage December 2014 - Present
Cisco Systems August 2006 - December 2014
Cisco January 2004 - January 2006
KANA Software January 2001 - January 2004
Apple 1999 - 2001
Skills
Marketing Strategy, Program Development, Cross-functional Team..., Diversity, Marketing Communications, Direct Marketing, Start-ups, Program Management, Multi-channel Marketing, Strategic Partnerships, Integrated Marketing, Lead Generation, Marketing, Strategy, Customer Advisory Boards, Voice of the Customer, Digital Marketing, Channel Partners, Leadership, Management
Education
Santa Clara University
B.S., Physical Sciences
University of Phoenix
MBA, International Marketing
Palo Alto Networks August 2015 - Present
Palo Alto Networks March 2015 - Present
TiVo August 2014 - March 2015
TiVo December 2013 - August 2014
TiVo February 2013 - December 2013
TiVo May 2012 - February 2013
Lee Hecht Harrison August 2011 - January 2012
KANA Software 2010 - 2011
iXsystems 2009 - 2010
Marvell Semiconductor 2005 - 2008
Skills
Social Media, Scheduling, Calendaring, Interviewing, Event Planning, Outlook, Meeting Management, Excel, Typing, Writing, Program Management, Program Development, Project Planning, Project Implementation, Travel Management, Public Relations, Public Speaking, Spanish, Microsoft Excel, Process Scheduler, Interviews, Applicant Tracking..., Talent Acquisition, Administrative..., Marketing, Facebook, Event Management, Human Resources, Social Networking, Time Management, College Recruiting
Education
San Jose State University 2004 — 2008
Bachelor of Arts, Communication and Spanish
Ford Motor Company June 2014 - Present
Delaware North Companies April 2009 - Present
PASCO (Productive Automated Systems Corporation) May 2013 - August 2013
KANA Software May 2011 - September 2011
Chick-fil-A June 2007 - May 2009
Skills
AutoCAD, UGS NX5, Microsoft Excel, PowerPoint, Microsoft Word, Labview, Solidworks, PLC Programming, Automation, Microsoft Office, Engineering, CAD, Mechanical Engineering
Education
University of Missouri-Rolla 2009 — 2013
Bachelor of Science (BS), Mechanical Engineering
MICDS
BloomReach July 2014 - Present
KANA Software April 2012 - June 2014
Texas Instruments May 2010 - April 2012
Brain Works, Inc. January 2009 - August 2009
Skills
Business Analysis, Testing, Business Process, Training, Troubleshooting, Java, User Acceptance Testing, Unix, SQL, Agile Methodologies, Software Development, C++, CRM, New Business Development, Business Intelligence, Embedded Systems, C, Enterprise Software, Project Management, Strategic Planning, Web Self-Service, Knowledge Management, Change Management, Customer Service
Education
The University of Texas at Austin 2004 — 2008
Bachelor of Science (B.S.), Biology, Kinesiology
The University of Texas at Dallas 2009 — 2011
Master of Science (M.S.), Computer Science - Software Engineering
Simple But Needed, Inc. January 2009 - Present
Blue Shield of California January 2010 - March 2012
Haas School of Business September 2008 - May 2011
Kaiser Permanente November 2004 - January 2010
KPIT 2003 - January 2010
Small Axe Consulting, Inc November 2004 - December 2008
Kana Software February 2000 - September 2004
Skills
Product Management, Agile Methodologies, Enterprise Software, Agile Project Management, Budgets, Business Analysis, Cross-functional Team..., Enterprise Architecture, Cloud Computing, Entrepreneurship, IT Strategy, Networking, Integration, PMO, PMP, Program Management, Project Portfolio..., Requirements Analysis, SDLC, SaaS, Scrum, Start-ups, Team Leadership, Vendor Management, Software Project...
Education
University of California, Berkeley - Walter A. Haas School of Business 2008 — 2011
MBA
University of California, Berkeley 1995 — 1999
Badgeville, Inc. November 2014 - Present
Panasas, Inc. 2007 - November 2014
KANA Software November 2004 - April 2010
Nextance 2004 - 2007
Alphablox Corp 1999 - 2004
Edify Corp 1990 - 1999
Lumisys 1988 - 1990
Spectra Logic 1982 - 1988
KPMG US 1976 - 1980
Skills
Vendor Management, SaaS, Enterprise Software, Integration, Cloud Computing, Start-ups, IPO, IT Strategy, Mergers, Negotiation, Business Analysis, Team Building, Strategy, Strategic Partnerships, Strategic Planning, Management, Mergers & Acquisitions, Finance, Entrepreneurship, Cross-functional Team..., Executive Management, Venture Capital, Managerial Finance, Go-to-market Strategy, Professional Services, Business Development, Product Management, Business Alliances, Business Strategy, Analytics, Business Planning, Competitive Analysis, Salesforce.com, CRM, Revenue Recognition, P&L Management, Auditing, SEC filings, Private Equity, Financial Analysis, Leadership
Education
Stanford University Graduate School of Business
MBA
University of San Francisco
BS
Cardinal Newman/Ursuline
CommercialTribe May 2015 - Present
CirrusWorks June 2014 - May 2015
SolarCity September 2011 - May 2014
SunPower Corporation August 2006 - September 2011
SAP 2004 - 2005
salesforce.com 2001 - 2004
KANA Software 1997 - 2000
Gartner 1995 - 1996
Young & Rubicam Advertising 1993 - 1994
Skills
SaaS, Enterprise Software, Sales, Sales Management, Salesforce.com, Strategy, Alternative Energy, Solution Selling, Business Development, Product Marketing, Account Management, Cloud Computing, Project Management, Sales Operations, Complex Sales, CRM, Management, Start-ups, Leadership, Market Research, Sales Enablement, Sales Trainings
Education
University of California, Davis 1988 — 1993
BA, History
University of San Francisco 2001 — 2003
MBA, Business
Unisys April 2015 - Present
AT&T Government Solutions 2014 - April 2015
GSA 2007 - 2014
US General Services Administration July 2007 - September 2007
General Services Administration August 2004 - July 2007
GSA June 2002 - August 2004
Kintana (later acquired by Mercury Interactive, then HP) 2001 - 2002
Kana Software 1998 - 2001
True Software, Inc. August 1996 - October 1998
Pure Atria (later Rational, then acquired by IBM) 1995 - 1997
Skills
Program Management, IT Strategy, Cloud Computing, Enterprise Architecture, Government, Strategic Planning, Management Consulting, Enterprise Software, Business Intelligence, Business Analysis, Change Management, Project Management, Professional Services, Business Process..., Process Improvement, Management, Security, Policy, Risk Management, Disaster Recovery, IT Management, Strategy, Finance, Business Development, Information Technology, PMP, Process Engineering, SharePoint, CRM, Governance, Vendor Management, PMO, Leadership, ITIL, Federal Government, SaaS, Team Leadership, Integration, SDLC, Project Portfolio..., Business Transformation, Contract Management, Information Security, Data Center, Mentoring, IT Service Management, Consulting, IT Operations, Business Strategy, Start-ups
Education
The University of Texas at Arlington 1988 — 1992
MBA
Texas A&M University 1983 — 1987
B.S.
Attensity April 2014 - Present
Triple Point Technology January 2009 - March 2014
Venture Backed Start ups 2004 - 2008
Blue Martini April 2003 - June 2004
KANA Software September 2001 - January 2003
SAP January 1993 - December 2000
Skills
Business Strategy, Strategic Planning, New Business Development, P&L Management, Product Strategy, Business Development, Product Management, SaaS, Product Marketing, Sales Operations, Sales Management, Solution Selling, Strategic Partnerships, Cloud Computing, ERP, Enterprise Software, Key Account Management, Sales, Go-to-market Strategy, Business Intelligence, Contract Negotiation, Vendor Management, Professional Services, Pre-sales
Education
University Texas at Dallas 1986 — 1988
Bachelor, Arts & Humanities
Richland College 1984 — 1986
Associates Arts and Science
Fanatics, Inc. August 2014 - Present
Williams-Sonoma, Inc. September 2012 - July 2014
Williams-Sonoma, Inc. February 2012 - September 2012
Williams-Sonoma, Inc. October 2010 - February 2012
eBay, Inc. September 2009 - September 2010
eBay January 2005 - September 2009
eBay, Inc. February 2004 - January 2005
eBay, Inc. March 2003 - January 2004
eBay, Inc. December 2001 - February 2003
KANA Software September 1999 - November 2001
Skills
SEM, Affiliate Marketing, Analytics, E-commerce, Web Analytics, SEO, Program Management, User Experience, Agile Methodologies, Product Management, Mobile Devices, SaaS, Data Warehousing, Business Intelligence, Vendor Management, Cross-functional Team..., Strategic Thinking, Strategic Leadership, CRM, Big Data, Online Advertising, PPC, Strategy, Email Marketing, Product Development, Leadership, Web Marketing, Marketing, Strategic Partnerships, Advertising, Start-ups, Display Advertising, Competitive Analysis, Multi-channel Marketing, Management, Product Marketing, Customer Acquisition, Online Marketing, Digital Marketing, Digital Strategy
Education
Stanford University Graduate School of Business 2009 — 2009
SEP, Stanford Executive Program
University of California, Berkeley 1994 — 1998
Golden Gate Capital August 2012 - Present
Accel-KKR August 2009 - August 2012
KANA Software April 2011 - April 2012
Morgan Stanley June 2008 - August 2008
United States Air Force May 2002 - July 2007
Multiple Teams August 2002 - May 2007
USA Hockey 2003 - 2003
Skills
Private Equity, Business Development, Investment Banking, Air Force
Education
United States Air Force Academy
Bachelor's Degree, Operations Research (Math, Computer Science and Economics)
University of Pennsylvania - The Wharton School
Master of Business Administration (MBA)
RES Software August 2015 - Present
independent August 2014 - August 2015
Circles Solutions, Inc. December 2012 - August 2014
Kewill Americas September 2011 - December 2012
Agilysys and InfoGenesis 2003 - 2011
Micro Warehouse December 2002 - September 2003
KANA Software June 1999 - September 2001
McAfee Associates June 1992 - June 1998
Bell Laboratories June 1981 - June 1992
Skills
Enterprise Software, SaaS, Software Development, Cloud Computing, Agile Methodologies, Product Management, Business Intelligence, Distributed Systems, C#, .NET, Scrum, Software Engineering, SOA, Strategic Partnerships, Web Services, SOAP, Ruby, REST, Microsoft SQL Server, Management, Integration, Start-ups, Leadership, XML
Education
Stanford University 1981 — 1982
Master of Science (MS), Operations Research
University of Rhode Island 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, 3.75
KANA Software April 2014 - Present
KANA Software June 2012 - April 2014
KANA Software December 2011 - January 2012
The Weitz Company May 2011 - August 2011
The Weitz Company May 2010 - July 2010
Meadowbrook Golf and Country Club June 2009 - June 2009
The Weitz Company 2007 - 2008
Skills
Client Relations Skills, Business Process..., Software Documentation, Software Design, Requirements Gathering, Process Flow Charts, Defect Tracking, User Guide Creation, Process Improvement, Functional Requirements, System Requirements, Microsoft Excel, Visio, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Defect Identification, Spanish, SEM, Microsoft SQL Server, Business Intelligence, SharePoint, Test Scripts, Atlassian JIRA, Defect Logging, Screenflow, Testing, Communication, Client Relations, Leading Meetings, Agile Methodologies, Agile & Waterfall...
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2012
B.S. Degree, Business Administration with emphasis in Operations and Information Management and Real Estate
Blue Valley West High School 2004 — 2008
Diploma
Ericsson July 2013 - Present
G-Squared Consulting July 2012 - Present
T-Mobile November 2012 - July 2013
KANA Software May 2007 - July 2012
BusinessEdge Solutions/ EMC April 2002 - April 2007
T-Mobile 2003 - 2007
KANA Software January 2000 - December 2001
Wekweti Development Corp April 1995 - August 1998
Skills
Project Management, Program Management, Vendor Management, Microsoft Office, Microsoft Project, Business, Customer Service, CRM, Knowledge Management, Telecommunications, Wireless, MS Project, SaaS, SDLC, PMP, Professional Services, Team Building, Enterprise Software, Leadership, Business Intelligence, IT Strategy, Business Analysis, Requirements Analysis, Business Process..., Management Consulting, Product Management, PMO, Strategy, Management, Integration, Software Project..., Project Portfolio..., Testing, Enterprise Architecture, Agile Project Management, Business Process, Outsourcing, Agile Methodologies, Cross-functional Team..., IT Management, Software Development, Requirements Gathering, Solution Architecture, Resource Management, Project Delivery, Scrum, Mobile Devices, Pre-sales, Consulting, SOA
Education
Simon Fraser University 1987 — 1991
BBA, Business Administration
Information Technology Institute 1999 — 1999
Advanced IT programming, Software Development
Villanova University 2004 — 2005
Project Management
EMC September 2013 - Present
Kofax October 2010 - July 2013
Infor June 2009 - October 2010
The Creative Consultant April 2009 - September 2010
KANA Software August 2008 - April 2009
Epicor Software Corporation 1994 - 2008
Epicor 1994 - 2008
Skills
Enterprise Software, CRM, SaaS, Program Management, Demand Generation, Sales, Marketing, Management, Customer Retention, Software Industry, Email Marketing, New Business Development, Strategic Planning, Marketing Communications, Corporate Communications, Sales Process
Education
Xavier University
M.B.A. (UCLA), Marketing and Management
University of Arizona
Bachelor's degree, Marketing/Marketing Management
Corcept Therapeutics March 2014 - Present
GuideSpark, Inc. March 2013 - March 2014
SugarCRM July 2011 - September 2012
Concentric Medical October 2006 - July 2011
KANA Software April 1998 - October 2006
Silicon Valley Networks 1997 - 1998
Skills
Employee Relations, Performance Management, HRIS, Recruiting, Employee Benefits, Applicant Tracking..., Onboarding, Organizational..., Change Management, Benefits Administration, Talent Acquisition, Start-ups, Call Centers, College Recruiting, Sourcing, Talent Management, Internet Recruiting, Human Resources, Interviews, Benefits Negotiation, Temporary Placement, Hiring
Education
University of Illinois at Urbana-Champaign
BS, Education
Thornridge High School
IBM April 2011 - April 2015
Netezza June 2007 - April 2011
Eastern Mountain Sports June 2001 - June 2007
KANA Software March 2000 - June 2001
Netmanage, Inc February 1999 - March 2000
FTP Software, Inc. March 1997 - February 1999
FTP Software, Inc. November 1993 - March 1997
Milford Lumber January 1992 - November 1993
United States Air Force November 1981 - November 1991
Skills
Data Center, System Administration, Security, Technical Support, VMware, Windows Server, Storage, Red Hat Linux, Sarbanes-Oxley Act, Financial Services, DNS Administration, Server Administration, Testing, IBM Servers, Netezza, Hardware Support, Software Quality..., Software Installation, Hardware Diagnostics, Fiber Optic Cable, Network Administration
Education
Southern New Hampshire University
Computer and Information Sciences and Support Services
Oracle June 2014 - Present
BlueKai June 2013 - June 2014
BitTorrent February 2013 - June 2013
CBS Interactive February 2008 - December 2012
Focused Marketing LLC June 2006 - February 2008
Yahoo! Search Marketing June 2004 - May 2006
AOL Time Warner / Netscape April 2001 - August 2002
Kana Software June 1999 - April 2001
The Symbio Group April 1999 - June 1999
Netscape Communications September 1997 - April 1999
Education
USC Marshall School of Business 2002 — 2004
MBA, Entrepreneurship & Marketing
University of California, Berkeley 1991 — 1995
BS, Mechanical Engineering
VMware May 2011 - Present
VMware April 2009 - May 2011
VMware July 2008 - April 2009
BEA Systems September 2007 - June 2008
Oracle Corp July 2007 - September 2007
Hyperion Solutions December 2005 - June 2007
Freedom Capital Mgmt June 2002 - February 2004
Kana Software June 2000 - August 2001
Hewlett Packard April 1985 - May 2000
US Marine Corps April 1977 - August 1983
Skills
Sales Operations, Finance, Go-to-market Strategy, Cloud Computing, Professional Services, Strategic Partnerships, Start-ups, SaaS, Analytics, Marketing, Strategy, Sales, Cross-functional Team..., Competitive Analysis
Education
UCLA Anderson School of Management 1983 — 1985
MBA, Finance
University of California, Los Angeles 1983 — 1985
MBA, Finance
VMware July 2015 - Present
VMware January 2015 - June 2015
VMware August 2009 - December 2014
Borland Software January 2008 - August 2009
Borland Software August 2006 - January 2008
Business Objects March 2003 - August 2006
Affymetrix September 2001 - March 2003
Kana Software February 2000 - July 2001
Adaptec June 1997 - February 2000
Skills
HRIS, Vendor Management, RFP, Workday, Excel, SaaS, Human Resources, Program Management, Applicant Tracking..., Cross-functional Team..., Microsoft Excel, Integration, Leadership, Project Management, PeopleSoft, Outsourcing, Performance Management, Oracle E-Business Suite, Change Management, SDLC, Training, Business Process, Process Improvement, Software Project..., Software Implementation, Budgets, Software Documentation, CRM, ERP, Talent Management, global HCM, Analytics
Education
Santa Clara University
B.S., Business - Operations and Management Information Systems
Santa Clara University
M.S., Information Systems
City of Lake Lotawana April 2015 - Present
DEG – A full-service digital consultancy March 2013 - Present
Smiles Properties Inc. December 2012 - Present
City of Lake Lotawana April 2009 - April 2015
KANA Software May 2009 - March 2013
eVergance January 2008 - May 2009
Sprint September 2000 - January 2008
Ernst & Young May 1999 - September 2000
Target January 1995 - December 1996
Skills
Cross-functional Team..., Program Management, Business Process..., Start-ups, Business Development, Management, Strategic Planning, Sales, Training, Marketing, Budgets, Forecasting, Strategy, Vendor Management, Professional Services, Enterprise Software, SaaS, Business Analysis, CRM, Consulting, Business Process, Product Management
Education
University of Iowa - Henry B. Tippie College of Business 1997 — 1999
MBA, Marketing & MIS
University of Wisconsin-Milwaukee 1989 — 1994
BBA, Marketing and Finance
Hewlett-Packard September 2013 - Present
Hewlett-Packard 2010 - August 2013
KANA Software March 2009 - May 2010
Rearden Commerce November 2007 - September 2008
Nokia February 2001 - October 2007
Altera Corp. Intellectual Property Business Unit. PCI and Computer Peripheral Cores Design August 1997 - January 2001
Skills
Cross-functional Team..., Competitive Analysis, Networking, Portfolio Management, French, Conflict Resolution, Process Simulation, Product Management, Program Management, Enterprise Software
Education
Santa Clara University 2004 — 2007
MBA, Finance and Entrepreneurship
San Jose State University 1999 — 2002
MS, Electrical Engineering
College Protestant de Lome
JP Morgan Chase April 2008 - March 2015
Kana Software May 2002 - March 2005
Asera, Inc November 1999 - March 2001
Edify Corp July 1994 - October 1999
Microdyne Corp 1992 - 1994
Skills
Integration, SDLC, Enterprise Software, SaaS, Cloud Computing, Program Management, Technical Support, Computer Network..., Web Services API, Large Scale Deployments, Team Building, Applications..., Telecommunications..., Telecom Infrastructure, Telecommunications..., Management, Vendor Management, Business Analysis, Requirements Analysis
Education
Management and Strategy Institute
University of Maryland University College
M.S, Information Technology with Telecommunication Management specialization
San Francisco State University
B.S, Computer Information Systems
KANA Software February 2014 - Present
The Hershey Company April 2008 - February 2014
Collective Intelligence January 2007 - January 2008
Ciber, Inc January 2006 - January 2007
Diverse Technologies Corporation February 2003 - December 2005
Virtual Solutions, Inc January 2001 - January 2004
Collective Intelligence, Inc. June 2000 - October 2001
Computer Science, Dickinson College January 1999 - January 2000
Stoner Associates January 1993 - January 1999
Dickinson College January 1998 - May 1998
Skills
JavaScript, Java Enterprise Edition, SQL, Oracle, Unix, Subversion, XML, SDLC, Java, Web Applications, Web Development, Databases, Microsoft SQL Server, UML, .NET, HTML, Perl
Education
University of North Carolina at Chapel Hill 1991 — 1993
MS
St. John's College 1981 — 1985
BA
VMware September 2006 - Present
Sun Microsystems May 2003 - August 2006
AltoWeb May 2002 - March 2003
MindFabric November 2001 - May 2002
KANA Software February 2000 - April 2001
Oracle Corporation September 1997 - February 2000
Skills
Software R&D management, Software Engineering, Software Development, Agile Methodologies, software life cycle, Agile process, software development..., people management, Scalability, Java, XML, HTML, JavaScript, JSP, Cloud Computing, Flex, JSF, Servlets, J2EE, Web UI, CSS
Education
Santa Clara University
Master of Science (MS), Computer Science
Xidian University
Master of Science (MS), EE
Innovent Solutions June 1999 - Present
Charles Schwab April 2006 - July 2015
Blackboard December 2010 - December 2012
Harris IT Services September 2011 - August 2012
KANA Software July 2011 - February 2012
Order Lunches August 2011 - October 2011
American Suzuki Motor Corporation March 2011 - June 2011
Republic Services Inc April 2011 - April 2011
M Squared Group November 2010 - March 2011
The Circle C Company 2010 - 2010
Skills
Actuate Report, SQL, Microsoft SQL Server, Business Intelligence, Data Warehousing, Oracle, ETL, Java, C#, SDLC, Agile Methodologies, .NET, Web Services, Integration, Software Development, Testing, Visual Basic, DB2, Servers, Quality Assurance, SSRS, MySQL, Databases, Cloud Computing, Enterprise Architecture
Education
Santa Barbara City College 1973 — 1981
AS, Geology
Dos Pueblos HS 1968 — 1972
Ruckus Wireless December 2014 - Present
Telenav, Inc. January 2014 - June 2014
The Thomas Kinkade Company April 2013 - December 2013
Telenav December 2012 - February 2013
KANA Software January 2011 - May 2011
WiMAX Forum August 2007 - February 2010
Hewlett-Packard May 2007 - August 2007
Mercury Interactive 2006 - 2007
DMI Insurance Services, Inc. October 2004 - April 2006
Stellar Solutions May 2004 - September 2004
Skills
Accounts Payable, Time Management, Journal Entries, Accounting, General Ledger, Accounts Receivable, Accruals, Spreadsheets, ADP Payroll, Invoicing, Financial Reporting, Human Resources, Payroll, QuickBooks, Account Reconciliation
Education
San Jose State University 1997 — 2001
B.S., Business Administration; Accounting
Kronos, Inc. Prinicipal EngineerS1 CorporationFebruary 2004 - October 2005
Veritude, Inc July 2003 - February 2004
KANA Software December 1999 - January 2003
Cayenne Software April 1996 - January 1999
Computervision July 1989 - April 1996
Prime Computer April 1984 - July 1989
Skills
Software Development, Agile, Test Automation, XML, Java, Ant, J2EE, SQL, Eclipse, Enterprise Software, Software Engineering, Shell Scripting, Programming, Object Oriented Design, Databases, Agile Methodologies, Java Enterprise Edition, Apache, Web Applications, JBoss Application Server, REST, JUnit, Microsoft SQL Server, Oracle, JSP, Unix, Scrum
Education
University of Connecticut 1970 — 1981
Manchester High School 1967 — 1970
High School
KANA Software May 2012 - Present
KC Home Technology Integration (KCHTI) March 2010 - Present
NATEK Incorporated July 2011 - May 2012
Cerner December 2006 - March 2010
Perfect Commerce August 2004 - December 2006
Tallgrass Technologies 2002 - 2004
T-Mobile April 2000 - May 2003
Education
University of Central Missouri
BSBA, Computer Information Systems
KANA Software May 2005 - Present
Skills
Project Management, Enterprise Software
Education
University of Kansas - Graduate School of Business 1999 — 2001
MBA
Intuit July 2015 - Present
Intuit June 2012 - June 2015
Intuit October 2011 - May 2012
Progress Financial October 2010 - October 2011
Kana Software November 2008 - October 2010
EMC Corporation April 2001 - October 2008
Skills
JUnit, Eclipse, Java, Agile Methodologies, Testing, Selenium, Android, Test Automation, REST, Scrum, Regression Testing, Software Engineering, JIRA, Java Enterprise Edition, Mobile Applications, Maven, Web Services, XML, iOS, Robotium, Hibernate, Integration, Mobile Devices, Jenkins, Software Development, Subversion, SQL, JSON, Appium, Github, Git, FitNesse, API Testing
Education
University of Madras 1995 — 1999
B.S, Computer science
KANA Software 2014 - Present
Vistaprint 2012 - 2014
PatientKeeper 2009 - 2012
Eliza Corporation January 2009 - June 2009
Athenahealth Inc 2007 - 2009
Cerner Corporation 2005 - 2007
INDUSTRIAL TELEVISON INC 2005 - 2005
Union Pacific 2003 - 2004
Hewlett-Packard 1998 - 2003
Skills
Project Management, Account Management, Healthcare Information..., Process Improvement, Business Analysis, Requirements Analysis, Software Project..., Software Implementation, SDLC, Program Management, Cross-functional Team..., Strategic Planning, Agile Methodologies, Change Management, Data Analysis, CRM, Project Planning, Business Intelligence, Integration, Analysis, Software Documentation, Testing, Telecommunications, SaaS, Cloud Computing, Vendor Management, Consulting, Databases, Product Development, Enterprise Software, PMP, SharePoint, Software Development, Agile Project Management, Strategy, Business Process..., Team Leadership, Salesforce.com, Management, Leadership, Product Management, Marketing
Education
Suffolk University - Sawyer School of Management 2008 — 2010
MBA, Executive MBA with focus in Management, Brand Management, Marketing Strategy and Strategic Planning
University of Nebraska at Omaha 1997 — 2001
Bachelors, Management Information Systems
University of Calabar 1992 — 1993
Political Science
PRW Representação Comercial & Consultoria June 2014 - Present
PRW Rep. Comercial & Consultoria January 2013 - Present
SAP Brasil Ltda 2007 - 2011
Digital Revolution 2005 - 2007
KANA Software 2001 - 2004
NetManage 1996 - 2000
Hewlett-Packard Latin America 1992 - 1996
Hewlett Packard Brazil 1989 - 1991
Hewlett-Packard Brazil 1980 - 1988
Skills
Latin America, International Sales, Business Development, People Management, Sales Management, Sales Operations, Sales Process, Customer Satisfaction, Sales Rep Training, Channel Sales, Channel Partners, Channel Strategy, Portuguese, English, Spanish, Business Alliances, Business Strategy, Management, Cloud Computing, Solution Selling, Enterprise Software, CRM, Go-to-market Strategy, Partner Management, SaaS, Professional Services, Sales, Sales Enablement, Software Industry, Business Intelligence
Education
Pontifícia Universidade Católica do Rio de Janeiro
Oracle January 2003 - Present
Enkata 2002 - 2003
KANA Software 2000 - 2002
Skills
Software Engineering, J2EE, XML, Distributed Systems, Object Oriented Design, Cloud Computing, Enterprise Software, Java, PL/SQL, Web Services, Software Project..., Databases, Enterprise Architecture, Agile, Web Applications, Weblogic, Software Development, Scrum, Requirements Analysis, Java Enterprise Edition, Agile Methodologies, Testing, Architectures, Architecture, SDLC
Education
Stanford University 1998 — 2000
Master of Science (MS), Computer Science
KANA Software November 2014 - Present
Skills
Agile Methodologies, Integration, Telecommunications, Unix, SDLC, Requirements Analysis, Software Project...
Education
The University of Kansas 2005 — 2009
Master's Degree, Engineering Management
Aruba Networks, an HP company July 2015 - Present
Aruba Networks January 2013 - Present
Complete Genomics Inc. September 2010 - June 2012
Genentech January 2010 - April 2010
Genentech May 2008 - December 2009
Genentech August 2004 - May 2006
Boyle Consulting December 2003 - July 2004
KANA Software 2002 - 2003
Asera January 2001 - March 2002
Asera June 2000 - January 2001
Skills
Large Scale Deployments, Application Management, Software Project..., Project Portfolio..., PMO, IT Transformation, Application Lifecycle..., IT Leadership, Oracle Applications, SAP ERP, Change Management, IT Operations, Enterprise Software, Capital Budgeting, CRM, IT Management, ERP, Integration, IT Strategy, Cross-functional Team..., SAP, SDLC, Program Management, Business Intelligence, Quality Assurance, Leadership, Management, Outsourcing, Project Planning, Security, Consulting, Information Technology, SaaS, Networking, Vendor Management, Professional Services, Business Process, Enterprise Architecture, Cloud Computing, PMP, Oracle, Requirements Analysis, Infrastructure
Education
San Jose State University
Bachelor of Science (B.S.)
McCloskey LLC January 2012 - Present
MJM Technologies January 2012 - Present
Frontrange 2001 - 2010
KANA Software June 1999 - July 2001
Genesys September 1996 - February 1999
NetApp May 1995 - September 1996
Digital Microwave September 1993 - May 1995
WaveFront Technologies January 1991 - August 1993
Skills
Leadership, Strategic Planning, SaaS, New Business Development, Start-ups, Cloud Computing, Enterprise Software, Business Development, Business Strategy, Solution Selling, Integration, Professional Services, Management, Strategy, IT Strategy, Program Management, Product Management, Management Consulting, Business Intelligence, Project Management, Finance, Strategic Financial..., Strategic Partnerships, CRM, Executive Management, Pre-sales, Go-to-market Strategy, Consulting, Outsourcing, Cross-functional Team..., Business Alliances, IT Service Management, Product Marketing, Sales Enablement, Partner Management, Analytics
Education
Santa Clara University
J.P. Morgan May 2013 - Present
KANA Software June 2011 - May 2013
JPMorgan Chase 2007 - September 2011
Skills
SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, SQL, Agile Methodologies, Business Intelligence, DB2, User Acceptance Testing, Vendor Management, Process Improvement, Visio, XML, Integration, SharePoint, Enterprise Architecture
Education
University of Missouri-Kansas City 2006 — 2008
MBA
The University of Kansas 2000 — 2004
Verint April 2015 - Present
KANA Software January 2012 - Present
Lagan Technologies October 2002 - December 2011
Skills
XML, Java, Enterprise Architecture, SOA, Change Management, Knowledge Management, CRM, Requirements Gathering, JSP, Microsoft SQL Server, Telephony, Databases, Oracle Database, Web Services, SOAP, XSLT, PL/SQL, Technical Leadership, Lagan, Kana, Unix Shell Scripting, Linux, Unix, Tomcat, HTML, High Availability, Reports, Windows, J2EE, Business Intelligence, SQL, Oracle, Integration, Enterprise Software, Requirements Analysis, Java Enterprise Edition, Software Development, JBoss Application Server, Websphere, Spring, Weblogic, Cloud Computing, Web Applications, Spring Framework, WebLogic
Education
University of Ulster 1997 — 2001
B.Sc. (Hons), Computing Science
Thomson Reuters February 2013 - Present
Independent Contractor February 2012 - February 2013
KANA Software November 2010 - January 2012
Lagan Technologies February 2008 - November 2010
ChoicePoint February 2006 - January 2008
ChoicePoint February 2004 - February 2006
CDB Infotek December 1998 - February 2004
SafeGuard Health Enterprises November 1996 - December 1998
California Dental Health Plan 1993 - 1996
Skills
Sales Presentations, Database Administration, System Architecture, System Administration, XML, XHTML, PowerPoint, Unix Shell Scripting, Shell Scripting, UML, Software Development, SQL, SQL Tuning, Lagan ECM, ERWin, WebSphere Application..., Cygwin, Eclipse, Actuate, Apache, Tomcat, Informix 4GL, Health Insurance, Life Insurance, Dental Insurance, Linux, Web Applications, CSS, XSLT, Java, Pre-sales, Microsoft SQL Server, Cloud Computing, SaaS, Selling, Web Services, Business Intelligence, Integration, Management, Databases, Enterprise Software, CRM
Education
University of California, Irvine 1971 — 1975
BS, Biology
Microsoft December 2010 - Present
Microsoft July 2008 - May 2009
Rapt June 2007 - June 2008
Rapt May 2005 - May 2007
Rapt July 2002 - April 2005
Xerox October 2001 - June 2002
KANA Software January 2000 - October 2001
Oceania October 1996 - October 1999
IBM August 1992 - September 1996
Skills
Professional Services, SaaS, Analytics, Management, Business Analysis, Cloud Computing, Business Intelligence, Product Management, Enterprise Software, Pricing Strategy, Software Development, Integration
Education
Stanford University 1991 — 1992
MS, Engineering Economic Systems
University of California, Berkeley 1986 — 1991
BS, Industrial Engineering and Operations Research
Disney Interactive August 2010 - August 2013
Playdom November 2009 - July 2010
KANA Software June 2008 - December 2008
Skills
Selenium, Agile Methodologies, Scrum, JUnit, Black Box Testing, Bugzilla, Testing, Quality Assurance, Test Automation, TestNG, JIRA, Monetization, Bug Tracking, Test Planning, Software Quality..., EMMA, Jenkins, Tortoise SVN, Github, Java, White Box Testing
Education
San Jose State University 2007 — 2009
MS, Software Engineering
Uttar Pradesh Technical University 2002 — 2006
B.Tech, Computer Science & Engineering
DSI ® January 2015 - Present
KANA Software December 2008 - December 2014
eVergance January 2008 - December 2008
MegaForce July 2006 - December 2007
Clinical Reference Laboratory September 2004 - June 2006
Sprint 1999 - 2004
Skills
SOA, Requirements Analysis, Business Analysis, SDLC, Java Enterprise Edition, Agile Methodologies, Eclipse, SQL, Project Management, Java, Tomcat, Process Improvement, XML, JSP, Program Management, Business Intelligence, Ant, Integration, Spring, Spring Framework
Education
University of Kansas - Graduate School of Engineering 2004 — 2008
MSc, Engineering Management
Truman State University 1996 — 1999
Bachelor's Degree, Computer Science
Renaissance Learning March 2014 - Present
KANA Software August 2008 - March 2014
Skills
Java, J2EE, SQL, DB2, Oracle, Jython, Python, Ant, Shell Scripting, Windows, Linux, Perforce, WebSphere Application..., WebSphere Process Server, Java Enterprise Edition, TeamCity, JavaScript, Scrum, Hadoop, Apache Pig
Education
San Jose State University 2004 — 2008
Bachelor of Science, Computer Science
Verint-Systems January 2015 - Present
KANA Software July 2012 - December 2014
Sword Ciboodle, now part of KANA Software May 2011 - July 2012
Sword Ciboodle (formerly Graham Technology plc) September 2008 - July 2011
University of Edinburgh July 2007 - September 2007
Skills
Pre-sales Technical..., Deployment, Software Implementation, VMware ESX, SQL, Java, Ciboodle Platform, SQL Server, JBoss
Education
The University of Edinburgh 2004 — 2008
BSc Hons
Verint October 2011 - Present
KANA Software October 2008 - October 2011
TWOdotO Web development & consulting services Ltd. January 2007 - September 2008
Ericsson 2006 - 2008
Creative Labs 2005 - 2006
Skills
Software Project..., Project Management, Agile Methodologies, Enterprise Software, Consulting, CRM, Kana, Solution Architecture, Knowledge Management, SaaS, Integration, Cloud Computing, Enterprise Architecture, SOA, Business Intelligence, Requirements Analysis, Professional Services, Pre-sales, IT Strategy, Management, Software Development, SQL, Business Analysis, Business Process, Program Management, Microsoft SQL Server, Oracle
Education
University of Johannesburg 1998 — 2003
Noventus Solutions November 2001 - Present
Kana Software 2000 - 2005
CTR 1995 - 2001
CTR Business Systems 1995 - 2001
RJMC 1990 - 1995
Nixdorf Computer September 1984 - December 1989
Arthur Andersen & Co. 1982 - 1984
Skills
Enterprise Software, Professional Services, SaaS, Business Intelligence, Business Analysis, ERP, Software Implementation, Vendor Management, Process Improvement, Business Process..., Business Process, Management, IT Strategy, Integration, Cloud Computing, CRM, Requirements Analysis, IT Management, Epicor, Microsoft Dynamics GP, Microsoft SQL Server
Education
USC Marshall School of Business 1980 — 1982
MBA, Information Systems Concentration
University of California, Los Angeles 1976 — 1980
BA, Economics
Relativity3 November 2011 - January 2013
Microsoft September 2010 - November 2011
Sonic Drive-In December 2008 - August 2010
Torchmark / Liberty National April 2008 - November 2008
Accor October 2007 - April 2008
Pulte Mortgage December 2006 - September 2007
Baxa Corporation April 2006 - December 2006
Richmond American Homes 2004 - 2006
GetThere December 2001 - March 2003
KANA Software October 2000 - October 2001
Skills
Microsoft SQL Server, Databases, SQL, XML, Disaster Recovery, T-SQL, Business Intelligence, Data Warehousing, Oracle, SSIS, ETL, SSRS, Performance Tuning, SQL Tuning, Web Applications, Analysis Services, CRM, Troubleshooting, Replication, Operating Systems, Database Design, Enterprise Architecture, Windows Server
Education
The University of Texas at Austin 1990 — 1994
BS Chemistry, BS Chemistry, BA Foreign Languages
KANA Software September 2011 - Present
KANA Software September 2009 - September 2011
KANA Software October 2001 - September 2009
KANA Software 2001 - 2008
KANA Software 2001 - 2003
Xerox Corporation December 1999 - October 2001
Oracle Corporation April 1997 - December 1999
Oracle Corporation April 1995 - April 1997
Xerox Corporation January 1993 - March 1995
Skills
Agile Methodologies, SaaS, Enterprise Software, CRM, Professional Services, Program Management, SOA, Requirements Analysis, Architecture, Solution Architecture, Scrum, Software Project..., Cloud Computing, Business Analysis, PMP, Architectures, SDLC, Management, Integration, Consulting, Java Enterprise Edition, Software Development
Education
Rochester Institute of Technology 1983 — 1988
Master's degree, Computer Science (no thesis)
Workday August 2014 - Present
Oracle February 2007 - August 2014
Citrix Online 2005 - 2007
MarketSoft 2002 - 2005
Kana Software 1998 - 2002
Clarify 1996 - 1998
Cadence Design Systems 1992 - 1996
Microsoft 1992 - 1992
MBA Seminars 1991 - 1992
Texas Instruments 1982 - 1991
Skills
Master Data Management, Pre-sales, SaaS, Salesforce.com, Sales, Solution Architecture, Enterprise Software, CRM, Sales Enablement, Sales Process, Professional Services, Business Alliances, Selling, Virtualization, Cloud Computing, ERP, Siebel, Business Intelligence, Integration, Solution Selling, Business Development, Business Analysis, EAI, Requirements Analysis, Telecommunications, OBIEE, Storage, Sales Engineering, Rock Climbing, Enterprise Architecture
Education
Texas A&M University 1979 — 1983
BS, Electrical Engineering
Texas A&M University 1979 — 1983
Bachelor of Science in Electrical Engineering, Electrical and Electronics Engineering
The Stratam Group November 2010 - Present
Spectrum Equity Investors (Consulting through Randstad Finance and Accounting) July 2012 - October 2012
Adaptive Planning (Consulting through Accountants, Intnl.) 2011 - 2011
Collabnet (Consulting through Execuforce) August 2009 - October 2009
Kana Software December 2005 - August 2008
ArcSight (Thru Robert Half Management Resources) January 2005 - August 2005
Legato Systems September 2001 - August 2004
Skills
Business Intelligence, Management, Sarbanes-Oxley Act, General Ledger, CRM, Revenue Recognition, SEC filings, Enterprise Software, Customer Service, Professional Services, Software Documentation, GAAP, Coaching, Accounting, Business Process..., Start-ups, Financial Reporting, Leadership, Management Consulting, Business Process, SOP 97-2, Forecasting, Auditing, SaaS, Mergers & Acquisitions, Salesforce.com, Contract Management, QuickBooks, Account Reconciliation, Business Analysis, Analytics, Process Improvement, Financial Analysis
Education
University of Idaho
BA, Spanish
University of Idaho
Bachelor's Degree, Spanish Language and Literature
Columbia Pipeline Group September 2015 - Present
Noble Energy September 2014 - July 2015
NiSource June 2014 - September 2014
Statoil December 2012 - March 2014
Hess Corporation December 2010 - November 2012
Chevron August 2006 - July 2010
Agile Software 2004 - 2006
KANA Software July 2002 - November 2003
Skills
Information Management, Business Analysis, Project Management, Enterprise Content..., CRM, SharePoint, Documentum, E-commerce, Training, Requirements Analysis, Visio, Software Project..., Enterprise Architecture, Data Migration, Requirements Gathering, Analysis, .NET, Business Intelligence, Governance, PMP, SDLC
Education
San Jose State University
Bachelor of Science (BS), Electrical Engineering
NEXTHING LLC March 1997 - Present
TEKsystems September 2014 - October 2014
The Talmadge Group February 2014 - August 2014
Tallgrass Technologies June 2011 - September 2012
Tallgrass Technologies January 2011 - April 2011
TEKsystems February 2010 - June 2010
Level Five Solutions April 2008 - February 2009
KANA Software January 2008 - April 2008
Multi Service November 2007 - January 2008
Velocity Staff September 2006 - November 2007
Skills
Business Analysis, Project Management, Web Development, Requirements Analysis, Software Development, SharePoint, Web Content Management, Enterprise Content..., Software Documentation, Java, XML, System Administration, Information Technology, Management, Oracle, Java Application..., Resource Management, Information Architecture, Process Improvement, SDLC, SQL
Education
University of Missouri-Kansas City
Bachelor of Business Administration (BBA)
KANA Software May 2013 - Present
Kronos March 2007 - April 2013
eWebHealth (formally ChartOne) 2005 - 2007
F5 Networks (formally Quallaby) June 2003 - March 2005
Kana 1999 - 2002
First Virtual Communications (formally White Pine) 1997 - 1999
BAE systems (formally Sanders) 1992 - 1997
General Electric 1985 - 1992
Skills
Groovy, Core Java, Certified Scrum Master..., Agile Methodologies, JVM, JBoss Application Server, ActiveMQ, JMS, JMX, XML, Apache, Web Services, Weblogic, Jetty, Oracle, JAXB, JUnit, JSP, JSON, Struts, MVC, IntelliJ IDEA, Eclipse, EJB, Perforce, Selenium, Ant, Jenkins, Hudson
Education
University of Massachusetts Dartmouth 1978 — 1982
BSEE
Covenant Consulting November 2013 - Present
EN Engineering December 2012 - May 2013
KANA Software January 2012 - November 2012
Skills
Linux, XML, Operating Systems, Leadership, Windows, WebSphere Application..., WebSphere Process Server, Red Hat Linux, Kana SEM, Oracle SQL, DB2, System Administration, Helping Clients Succeed
Education
University of Missouri-Columbia 2007 — 2011
B.S., Computer Engineering
KANA Software February 2013 - Present
SunGard Availability Services June 2012 - August 2012
CA Technologies May 2011 - August 2011
Wipro Technologies April 2008 - October 2009
Skills
Java, Core Java, C++, Java Enterprise Edition, Eclipse, C, Spring, Test Automation, Hibernate, JavaScript, Web Services, SQL, Servlets, Unix, Python, Ruby on Rails, Puppet
Education
San Jose State University 2010 — 2012
MS, Computer engineering
Yeshwantrao Chavan College Of Engineering 2003 — 2007
BE, Electronics and Telecommunication
Gilead Sciences September 2013 - Present
Splunk July 2013 - August 2013
Visa July 2012 - July 2013
Infinera September 2010 - December 2012
Barclays November 2009 - December 2009
StubHub January 2009 - May 2009
KANA Software January 2008 - May 2008
Exar Corporation July 2007 - December 2007
VMware March 2007 - April 2007
Saba November 2006 - March 2007
Education
San Jose State University
Master of Science (M.S.), Taxation
University of Phoenix
Bachelor of Science (B.S.), Accounting
KGP Logistics 2015 - Present
KANA Software August 2014 - January 2015
Silpada Designs October 2007 - April 2014
Silpada Designs October 2011 - October 2012
Valpak September 1999 - November 2005
Skills
SQL, Java, CSS, jQuery, Bootstrapping, XSLT, HTML, JavaScript, JSP, Eclipse, Agile Methodologies, IntelliJ IDEA, Microsoft SQL Server, Data Analysis, Notepad++, JSF, XHTML, Problem Solving, Web Design, Wireframes, Customer Relations, Troubleshooting, XML, Quality Assurance, Solr, User Experience, SDLC, Word, Software Implementation, Requirements Gathering, Software Installation, Wire Framing, Web Applications, Databases
Education
University of California, Santa Barbara 1986 — 1989
Bachelor or Arts, Asian Studies
St. Petersburg College 1998 — 1999
Certifi, Webmaster Certificate
Retired January 2015 - Present
Platform Computing, An IBM Company 2011 - 2014
Delphix 2010 - 2011
PolyServe, a HP Company 2006 - 2010
Netezza 2003 - 2006
Kana Software 1998 - 2003
Clarify 1995 - 1998
Platinum Technology 1991 - 1995
Valid Logic Systems 1986 - 1991
Hewlett-Packard 1979 - 1986
Skills
Enterprise Software, Virtualization, CRM, Data Warehousing, Solution Selling, Scalability, MapReduce, Sales Operations, Databases, Product Management, Cloud Computing, Selling, High Performance..., Sales, Storage, Professional Services, Big Data, Channel, SaaS, Business Alliances, Go-to-market Strategy, Pre-sales, Partner Management, Software Industry, PaaS
Education
Bishop Dunne
Texas A&M University
eBay Inc October 2013 - Present
KANA Software December 2012 - September 2013
San Jose State University August 2011 - May 2013
Skills
Core Java, Java Enterprise Edition, JSP, JSON, Algorithms, Data Structures, Wireshark, MongoDB, EJB, Eclipse, Tomcat, Scrum, JavaScript, Junit, Oracle, MySQL, PL/SQL, Ruby, Design Patterns, HTML, CSS, jQuery
Education
San Jose State University 2011 — 2013
Master of Science (MS), Computer Software Engineering
Amity, India 2003 — 2006
Master in Computer Application, Computer Software Engineering
D.G.College, India 1999 — 2002
Bachelors in Computer Science, Computer Software
Mercy Memorial School
KANA Software October 2014 - Present
KANA Software March 2014 - September 2014
Wikimedia Foundation September 2013 - January 2014
The CLASS Consulting Group June 2013 - August 2013
Capgemini May 2010 - September 2012
Minda Corporation Limited Pune April 2009 - May 2009
Skills
Employee Engagement, Onboarding, Human Resources, Microsoft Excel, Management, Team Management, Leadership, Induction Program, Competitive Analysis, Leave Administration, Team Building, Personnel Management, Recruiting, Applicant Tracking..., Jobvite, Exit management, CATS, Multi-Location..., Job Board Management, Immigration, Microsoft Office, Analysis, Screening, Talent Acquisition, Employee Relations
Education
University of California, Santa Cruz 2013 — 2014
Human Resource MGMT Certification, Human Resources Management/Personnel Administration, General, GPA: 4.0
Pune University 2008 — 2010
Master in Business Administration (MBA), Human Resources Management
BMCC, Pune University 2005 — 2008
Bachelor of Commerce (BCom)
Response Genetics June 2010 - Present
KANA Software June 2007 - June 2010
Pantronix Corporation September 2005 - June 2007
Bank of America August 2002 - April 2005
Skills
Accounting, Accounts Payable, Financial Analysis, Finance, General Ledger, Account Reconciliation, Cash Management, Financial Accounting, Financial Reporting
Education
Santa Clara University - Leavey School of Business 2009 — 2010
Certificate of Advanced Accounting Proficiency, Accounting
San Jose State University 2006 — 2008
Bachelor of Science in Business Administration, Finance
Oracle February 2015 - Present
KANA Software October 2011 - February 2015
Blue Cross Blue Shield of Florida January 2011 - September 2011
University of North Florida August 2010 - April 2011
University of North Florida September 2009 - February 2011
Synopsys May 2010 - July 2010
Computer Sciences Corporation July 2007 - August 2009
Skills
C, C++, JAVA, ASP.NET using C#, Microsoft Visual..., Microsoft SQL Server, Oracle 10g, DB2, Visual Basic, HTML, Javascript, CSS, PHP, Windows, Linux, Quick Test Professional, Weka, Microsoft Reporting..., Crystal Reports, Microsoft Office, JavaScript, Oracle, Cloud Computing, ASP.NET, Java
Education
University of North Florida 2009 — 2011
Master of Science (M.S.) by Thesis, Computer Science
Thiagarajar College of Engineering 2003 — 2007
BE, Computer Science
Krueger Systems, Inc. March 2007 - Present
Cablevision 2014 - Present
Ditech Mortgage Corp July 2013 - May 2014
Ally Financial Inc. 2011 - 2013
Comcast Cable 2007 - 2011
KANA Software September 2006 - March 2007
Target February 2006 - August 2006
Microsoft November 2005 - February 2006
Cendant August 2005 - November 2005
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, SQL, Agile Methodologies, Business Intelligence, SOA, Analytics, Oracle, LoadRunner, Data Warehousing, Visio, Business Process Design, PL/SQL, Unix, Software Project..., Web Services, Java Enterprise Edition, Integration, Quality Center, Scrum, User Acceptance Testing, Systems Analysis, UML, Agile Project Management, XML, IT Strategy, Business Process, Test Planning, Web Applications, Business Requirements, System Testing, Vendor Management, Software Quality..., Data Integration, PMP, Test Management, Waterfall
Education
University of Minnesota-Twin Cities 2002 — 2004
Bachelor of Engineering (BEng), Computer Engineering
Ramjas 1995 — 2000
High School
KANA Software August 2009 - Present
Ripon College October 2008 - May 2009
Medical College of Wisconsin January 2008 - January 2009
Skills
SQL, Programming, Java, JavaScript, Microsoft SQL Server, TortoiseSVN, Microsoft Office, PHP
Education
Ripon College 2005 — 2009
Bachelor of Arts (BA), Computer Science
Liquid Robotics April 2015 - Present
Liquid Robotics November 2013 - April 2015
Liquid Robotics February 2013 - November 2013
University of California, Davis 2008 - 2011
United States Soccer Federation 2001 - 2010
KANA Software June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Matlab, Event Management, FileMaker, GIS Modeling
Education
University of California, Davis 2007 — 2012
Bachelor of Science (B.S.) Hydrology, Soil Science Minor
KANA Software January 2015 - Present
Skills
Vendor Management, Project Management, Change Management, Process Improvement, Requirements Analysis, Business Analysis, Business Process..., Functional Analysis, Performance Improvement, Project Planning, Team Leadership, Functional Behavior..., Behavioral Intervention, Behavioral Consultation, Program Management, Management, Visio, SDLC, Requirements Gathering, Software Project..., PMP, Software Documentation, User Acceptance Testing, Quality Assurance, SQL
Education
University of Kansas
Master of Arts (M.A.), Human Development and Family Life - Applied Behavior Analysis
University of Kansas
Bachelor of Arts (B.A.), Human Development and Family Life