RightNow Technologies
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, Montana, United States Headquarters: Bozeman, Montana, United States Ceased operations: 24 October 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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RightNow Technologies Employees
Employee
Years
Job
Industry
Scott Cummings Scott Cummings's RightNow Technologies Experience June 2008 - November 2009
Job Helping companies run better | Solving the previously insolvable | Connecting people
Industry Information Technology and Services
Experience
SAP September 2012 - Present
Fujitsu America, Inc. December 2009 - September 2012
RightNow Technologies June 2008 - November 2009
Accruent April 2007 - January 2008
SAP America, Inc. March 2005 - April 2007
Epiphany, Inc. July 2002 - February 2005
eFORCE, Inc. January 2000 - July 2002
Keane, Inc. (fka Fourth Tier) September 1998 - December 1999
Oracle Corporation January 1997 - September 1998
Skills
Professional Services, Solution Selling, Cloud Computing, SaaS, Enterprise Software, SAP CRM, Social CRM, Business Networking, CRM, Reporting & Analysis, Data Warehousing, Long Term Business..., Enterprise Technology..., Value Propositions, SAP ERP, Consumer Goods, Business Intelligence, Managed Services, Strategy, Sales, ERP, Account Management, Start-ups
Education
University of Illinois at Urbana-Champaign 1990 — 1995
BS, General Engineering
SAP September 2012 - Present
Fujitsu America, Inc. December 2009 - September 2012
RightNow Technologies June 2008 - November 2009
Accruent April 2007 - January 2008
SAP America, Inc. March 2005 - April 2007
Epiphany, Inc. July 2002 - February 2005
eFORCE, Inc. January 2000 - July 2002
Keane, Inc. (fka Fourth Tier) September 1998 - December 1999
Oracle Corporation January 1997 - September 1998
Skills
Professional Services, Solution Selling, Cloud Computing, SaaS, Enterprise Software, SAP CRM, Social CRM, Business Networking, CRM, Reporting & Analysis, Data Warehousing, Long Term Business..., Enterprise Technology..., Value Propositions, SAP ERP, Consumer Goods, Business Intelligence, Managed Services, Strategy, Sales, ERP, Account Management, Start-ups
Education
University of Illinois at Urbana-Champaign 1990 — 1995
BS, General Engineering
Christopher Tarabochia Christopher Tarabochia's RightNow Technologies Experience January 2010 - August 2011
Job Product Management
Industry Computer Software
Experience
Workiva April 2014 - Present
University of Idaho - College of Education January 2005 - Present
Oracle August 2011 - March 2014
RightNow Technologies January 2010 - August 2011
RightNow Technologies, Inc. February 2007 - January 2010
RightNow Technologies, Inc. February 2004 - February 2007
EMC2 Corporation August 2001 - February 2004
Legato/EMC2 2000 - 2004
University of Utah September 1999 - June 2001
Dental Select January 2000 - September 2000
Skills
SaaS, Cloud Computing, Enterprise Software, Product Management, Integration, CRM, Web Applications, Strategy, Enterprise Architecture, Oracle, Agile Methodologies, Databases, SQL, Program Management, Java, Management, Business Intelligence, Marketing, Web Development, Perl, JavaScript, Project Management, Pragmatic Marketing, Agile, XML, Scrum, Analytics, Mergers, Corporate Social..., Sustainability
Education
University of Idaho 1992 — 1998
Bachelor of Science, Business Education
Workiva April 2014 - Present
University of Idaho - College of Education January 2005 - Present
Oracle August 2011 - March 2014
RightNow Technologies January 2010 - August 2011
RightNow Technologies, Inc. February 2007 - January 2010
RightNow Technologies, Inc. February 2004 - February 2007
EMC2 Corporation August 2001 - February 2004
Legato/EMC2 2000 - 2004
University of Utah September 1999 - June 2001
Dental Select January 2000 - September 2000
Skills
SaaS, Cloud Computing, Enterprise Software, Product Management, Integration, CRM, Web Applications, Strategy, Enterprise Architecture, Oracle, Agile Methodologies, Databases, SQL, Program Management, Java, Management, Business Intelligence, Marketing, Web Development, Perl, JavaScript, Project Management, Pragmatic Marketing, Agile, XML, Scrum, Analytics, Mergers, Corporate Social..., Sustainability
Education
University of Idaho 1992 — 1998
Bachelor of Science, Business Education
Melissa Riley Melissa Riley's RightNow Technologies Experience January 2010 - January 2012
Job Senior Manager, Knowledge Management at Eventus Solutions Group
Industry Information Technology and Services
Experience
Eventus Solutions Group April 2015 - Present
General Dynamics Information Technology November 2013 - March 2015
eGain Communications June 2012 - November 2013
Oracle January 2010 - May 2012
RightNow Technologies January 2010 - January 2012
Toastmasters International October 1992 - October 2011
Pitney Bowes / Group 1 Software December 1995 - December 2008
USinternetworking July 2000 - November 2000
ULLICO August 1993 - December 1995
Electronic Engineering & Sales, Inc. March 1991 - August 1992
Skills
CRM, SaaS, Enterprise Software, Cloud Computing, Customer Service, Leadership, Project Management, Business Development, Program Management, Management, Account Management, Analysis, Project Planning, Business Process, Consulting, Cross-functional Team..., Salesforce.com, Software Project..., Team Building, Business Intelligence, Negotiation, Change Management, Building Relationships, Business Process..., Budgets, Team Leadership, B2B, Social Media, Organizational..., Product Management, Creative Problem Solving, Business, Strategic Partnerships, Self Service, Leadership Development, Speech, Customer Satisfaction, Analytics, KCS, Sales Process, Customer Retention, Process Improvement, CRM software, Web Self Service, Business Reorganizations, Relationship Cultivation, Mentoring, Communication Written, Communication Verbal, Knowledge Management
Education
University of Phoenix 2007 — 2010
Bachelor's Degree, Business Management
Takoma Academy 1982 — 1984
High School, General
Eventus Solutions Group April 2015 - Present
General Dynamics Information Technology November 2013 - March 2015
eGain Communications June 2012 - November 2013
Oracle January 2010 - May 2012
RightNow Technologies January 2010 - January 2012
Toastmasters International October 1992 - October 2011
Pitney Bowes / Group 1 Software December 1995 - December 2008
USinternetworking July 2000 - November 2000
ULLICO August 1993 - December 1995
Electronic Engineering & Sales, Inc. March 1991 - August 1992
Skills
CRM, SaaS, Enterprise Software, Cloud Computing, Customer Service, Leadership, Project Management, Business Development, Program Management, Management, Account Management, Analysis, Project Planning, Business Process, Consulting, Cross-functional Team..., Salesforce.com, Software Project..., Team Building, Business Intelligence, Negotiation, Change Management, Building Relationships, Business Process..., Budgets, Team Leadership, B2B, Social Media, Organizational..., Product Management, Creative Problem Solving, Business, Strategic Partnerships, Self Service, Leadership Development, Speech, Customer Satisfaction, Analytics, KCS, Sales Process, Customer Retention, Process Improvement, CRM software, Web Self Service, Business Reorganizations, Relationship Cultivation, Mentoring, Communication Written, Communication Verbal, Knowledge Management
Education
University of Phoenix 2007 — 2010
Bachelor's Degree, Business Management
Takoma Academy 1982 — 1984
High School, General
Mike Zinne Mike Zinne's RightNow Technologies Experience January 2008 - October 2008
Job VP of Customer Success
Industry Computer Software
Experience
Zendesk March 2014 - Present
Kyriba Corporation May 2013 - March 2014
Oracle January 2012 - April 2013
RightNow Technologies (Acquired by Oracle) September 1999 - January 2012
RightNow Technologies January 2008 - October 2008
RightNow Technologies January 2006 - December 2007
RightNow Technologies January 2004 - January 2006
RightNow Technologies January 2001 - January 2004
RightNow Technologies September 1999 - January 2001
Laidlaw Transit Inc January 1998 - September 1999
Skills
Pre-sales, Integration, SaaS, CRM, Enterprise Software, Team Building, Professional Services, Cloud Applications, Pre-Sales Consulting, Leadership Development, Helping Clients Succeed, Consulting, Software Implementation, Solution Selling, Customer Experience, Management, Software Project..., Customer Experience..., Sales Enablement, Cloud Computing, Product Management, Cross-functional Team..., Enterprise Architecture, Project Delivery, Business Intelligence, Account Management, Project Management, Program Management, Selling, Salesforce.com, Siebel, Oracle, Business Analysis, Go-to-market Strategy, Analytics, Software Industry, Solution Architecture, Marketing Automation, Business Process, Strategic Partnerships, Business Alliances, IT Strategy, Leadership, Strategy, Start-ups, Lead Generation, Business Process..., Demand Generation, Sales Process, ERP
Education
University of Montana 1993 — 1997
Bachelor, Business Administration/Information Systems
Zendesk March 2014 - Present
Kyriba Corporation May 2013 - March 2014
Oracle January 2012 - April 2013
RightNow Technologies (Acquired by Oracle) September 1999 - January 2012
RightNow Technologies January 2008 - October 2008
RightNow Technologies January 2006 - December 2007
RightNow Technologies January 2004 - January 2006
RightNow Technologies January 2001 - January 2004
RightNow Technologies September 1999 - January 2001
Laidlaw Transit Inc January 1998 - September 1999
Skills
Pre-sales, Integration, SaaS, CRM, Enterprise Software, Team Building, Professional Services, Cloud Applications, Pre-Sales Consulting, Leadership Development, Helping Clients Succeed, Consulting, Software Implementation, Solution Selling, Customer Experience, Management, Software Project..., Customer Experience..., Sales Enablement, Cloud Computing, Product Management, Cross-functional Team..., Enterprise Architecture, Project Delivery, Business Intelligence, Account Management, Project Management, Program Management, Selling, Salesforce.com, Siebel, Oracle, Business Analysis, Go-to-market Strategy, Analytics, Software Industry, Solution Architecture, Marketing Automation, Business Process, Strategic Partnerships, Business Alliances, IT Strategy, Leadership, Strategy, Start-ups, Lead Generation, Business Process..., Demand Generation, Sales Process, ERP
Education
University of Montana 1993 — 1997
Bachelor, Business Administration/Information Systems
Dave Woolwine Dave Woolwine's RightNow Technologies Experience 2000 - July 2005
Job Senior Director, Sprinklr: Helping brands understand the transformational impact of Social
Industry Computer Software
Experience
Sprinklr April 2015 - Present
Sprinklr September 2014 - Present
Verint February 2013 - September 2014
Verint February 2012 - January 2013
Verint August 2008 - January 2012
Xactly Corporation December 2006 - August 2008
Pivotal December 2005 - December 2006
RightNow Technologies 2000 - July 2005
Aerotek 1996 - 2000
Skills
Salesforce.com, Professional Services, Channel, CRM, Sales Enablement, Sales Operations, Lead Generation, Cold Calling, Strategic Partnerships, Enterprise Software, Software Industry, Management, Marketing, Sales Process, SaaS, Solution Selling, Call Centers, Cloud Computing
Education
Coach University 2003 — 2003
Business Coaching
University of Maryland 1990 — 1996
Marketing and Logistics, Marketing & logistics
DeMatha 1986 — 1990
Sprinklr April 2015 - Present
Sprinklr September 2014 - Present
Verint February 2013 - September 2014
Verint February 2012 - January 2013
Verint August 2008 - January 2012
Xactly Corporation December 2006 - August 2008
Pivotal December 2005 - December 2006
RightNow Technologies 2000 - July 2005
Aerotek 1996 - 2000
Skills
Salesforce.com, Professional Services, Channel, CRM, Sales Enablement, Sales Operations, Lead Generation, Cold Calling, Strategic Partnerships, Enterprise Software, Software Industry, Management, Marketing, Sales Process, SaaS, Solution Selling, Call Centers, Cloud Computing
Education
Coach University 2003 — 2003
Business Coaching
University of Maryland 1990 — 1996
Marketing and Logistics, Marketing & logistics
DeMatha 1986 — 1990
David L. Thomas David L. Thomas's RightNow Technologies Experience 2000 - 2005
Job Vice President of Sales, Rimini Street
Industry Information Technology and Services
Experience
Rimini Street July 2014 - Present
Adobe 2012 - July 2014
Oracle 2007 - 2012
SAP 2005 - 2007
RightNow Technologies 2000 - 2005
IBM 1992 - 2000
Skills
Sales, Sales Management, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Professional Services, Salesforce.com, Business Intelligence, Direct Sales, Channel, Sales Process, Account Management, Go-to-market Strategy, Business Alliances, CRM, Channel Partners, Lead Generation, Pre-sales, Sales Enablement, Sales Operations, Strategic Partnerships, Strategy, Partner Management, Managed Services, Demand Generation
Education
Texas State University-San Marcos 1985 — 1990
BBA, Business, Marketing and CIS
Rimini Street July 2014 - Present
Adobe 2012 - July 2014
Oracle 2007 - 2012
SAP 2005 - 2007
RightNow Technologies 2000 - 2005
IBM 1992 - 2000
Skills
Sales, Sales Management, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Professional Services, Salesforce.com, Business Intelligence, Direct Sales, Channel, Sales Process, Account Management, Go-to-market Strategy, Business Alliances, CRM, Channel Partners, Lead Generation, Pre-sales, Sales Enablement, Sales Operations, Strategic Partnerships, Strategy, Partner Management, Managed Services, Demand Generation
Education
Texas State University-San Marcos 1985 — 1990
BBA, Business, Marketing and CIS
William Lesko's RightNow Technologies Experience June 2008 - April 2012
Job Engagement Manager at Apttus
Industry Information Technology and Services
Experience
Apttus December 2014 - Present
Oracle/RightNow April 2012 - November 2014
RightNow Technologies June 2008 - April 2012
Washington Mutual January 2007 - June 2008
Washington Mutual January 2006 - December 2006
Iomega 2000 - 2005
Autoliv ASP 1998 - 2000
ATK 1990 - 1996
Skills
Project Management, Customer Service, Outsourcing Management, Engineering, Program Management, Project Delivery, Budgets, Vendor Management, Software Project..., Cross-functional Team..., Process Improvement, Customer Experience, Business Analysis, PMP, Call Center, CRM, Integration, SaaS, Six Sigma, SDLC
Education
University of Michigan 1987 — 1990
B.S.E., Aerospace Engineering
Apttus December 2014 - Present
Oracle/RightNow April 2012 - November 2014
RightNow Technologies June 2008 - April 2012
Washington Mutual January 2007 - June 2008
Washington Mutual January 2006 - December 2006
Iomega 2000 - 2005
Autoliv ASP 1998 - 2000
ATK 1990 - 1996
Skills
Project Management, Customer Service, Outsourcing Management, Engineering, Program Management, Project Delivery, Budgets, Vendor Management, Software Project..., Cross-functional Team..., Process Improvement, Customer Experience, Business Analysis, PMP, Call Center, CRM, Integration, SaaS, Six Sigma, SDLC
Education
University of Michigan 1987 — 1990
B.S.E., Aerospace Engineering
Rebecca Cole Rebecca Cole's RightNow Technologies Experience 2004 - 2005
Job Account Executive, Wagstaff Worldwide
Industry Public Relations and Communications
Experience
Wagstaff Worldwide 2014 - 2015
Wagstaff Worldwide 2014 - 2015
Rocky Mountain Institute 2009 - September 2014
ColoradoBiz Magazine January 2008 - August 2009
Cole Communications Group 2002 - 2007
RightNow Technologies 2004 - 2005
Rogue Wave Software 2000 - 2002
Vail Resorts November 1992 - April 1997
Skills
Public Relations, Media Outreach, Strategic Media..., Key Message Development, Marketing..., Building Brand Awareness, Development of..., Business Journalism, Live Blogging, Corporate Blogging, Social Media Marketing, Blog Marketing, Content Marketing, Online Journalism, Digital Journalism, Digital Communication..., Corporate Communications, Integrated Marketing, Blogging, Copy Editing, Marketing Communications, Content Strategy
Education
University of Colorado at Boulder
MA, Journalism
University of Iowa
BA, Communications
Wagstaff Worldwide 2014 - 2015
Wagstaff Worldwide 2014 - 2015
Rocky Mountain Institute 2009 - September 2014
ColoradoBiz Magazine January 2008 - August 2009
Cole Communications Group 2002 - 2007
RightNow Technologies 2004 - 2005
Rogue Wave Software 2000 - 2002
Vail Resorts November 1992 - April 1997
Skills
Public Relations, Media Outreach, Strategic Media..., Key Message Development, Marketing..., Building Brand Awareness, Development of..., Business Journalism, Live Blogging, Corporate Blogging, Social Media Marketing, Blog Marketing, Content Marketing, Online Journalism, Digital Journalism, Digital Communication..., Corporate Communications, Integrated Marketing, Blogging, Copy Editing, Marketing Communications, Content Strategy
Education
University of Colorado at Boulder
MA, Journalism
University of Iowa
BA, Communications
James DeLaurenti James DeLaurenti's RightNow Technologies Experience August 2002 - March 2005
Job Senior Software Test and Quality Assurance Engineer
Industry Information Technology and Services
Experience
TEKsystems September 2014 - August 2015
TEKsystems January 2014 - May 2014
Bridger Creek Consulting 2007 - 2013
LexisNexis March 2005 - March 2007
RightNow Technologies August 2002 - March 2005
CIBER 1999 - 2002
Raymond James Consulting 1998 - 1999
Comsys IT Services 1997 - 1998
Optika 1995 - 1997
Schafer Corporation 1992 - 1994
Skills
Testing, Software Quality..., Test Planning, Test Automation, Requirements Analysis, Troubleshooting, Agile Methodologies, Quality Center, Manual Testing, QTP, Defect Tracking, White Box Testing, System Testing, Test Management, Test Cases, Microsoft SQL Server, Oracle, Unix, RESTful WebServices, SoapUI, MongoDB, Solr, JMeter, Amazon Web Services..., JSON, XML, Shell Scripting, Subversion, Splunk, Continuous Integration
Education
University of Missouri-Rolla 1983 — 1988
BS, Electrical Engineering
TEKsystems September 2014 - August 2015
TEKsystems January 2014 - May 2014
Bridger Creek Consulting 2007 - 2013
LexisNexis March 2005 - March 2007
RightNow Technologies August 2002 - March 2005
CIBER 1999 - 2002
Raymond James Consulting 1998 - 1999
Comsys IT Services 1997 - 1998
Optika 1995 - 1997
Schafer Corporation 1992 - 1994
Skills
Testing, Software Quality..., Test Planning, Test Automation, Requirements Analysis, Troubleshooting, Agile Methodologies, Quality Center, Manual Testing, QTP, Defect Tracking, White Box Testing, System Testing, Test Management, Test Cases, Microsoft SQL Server, Oracle, Unix, RESTful WebServices, SoapUI, MongoDB, Solr, JMeter, Amazon Web Services..., JSON, XML, Shell Scripting, Subversion, Splunk, Continuous Integration
Education
University of Missouri-Rolla 1983 — 1988
BS, Electrical Engineering
Steve Paskow's RightNow Technologies Experience 2003 - 2006
Job Mobilize any Enterprise Application in about a week
Industry Computer Software
Experience
Capriza January 2015 - Present
Coupa Software January 2012 - January 2015
Ariba (an SAP Company) May 2010 - January 2012
InsideView, Inc May 2009 - May 2010
Oracle 2007 - 2009
Salesforce.Com January 2006 - September 2007
RightNow Technologies 2003 - 2006
Genesys labs telecommunications 1999 - 2003
Skills
Marketing, Business Alliances, Business Intelligence, Enterprise Software, Strategic Planning, Managed Services, Competitive Analysis, Sales, Cross-functional Team..., Selling, Strategy, Business Strategy, Pre-sales, Consulting, Leadership, Telecommunications, Outsourcing, Software Industry, Sourcing, Customer Satisfaction, Channel Partners, Analysis, Integration, Partner Management, Team Management, Vendor Management, International Sales, E-commerce, Key Account Management, Team Leadership, Networking, Procurement, Unified Communications, Mobile Devices, Business Analysis, ERP, Business Process, Customer Retention, Entrepreneurship, Contract Negotiation, Executive Management, IT Strategy, Business Planning, B2B Marketing, Management Consulting, Data Center, Program Management, P&L Management, Business Process..., Integrated Marketing
Education
Temple University
MBA
Cherokee
Capriza January 2015 - Present
Coupa Software January 2012 - January 2015
Ariba (an SAP Company) May 2010 - January 2012
InsideView, Inc May 2009 - May 2010
Oracle 2007 - 2009
Salesforce.Com January 2006 - September 2007
RightNow Technologies 2003 - 2006
Genesys labs telecommunications 1999 - 2003
Skills
Marketing, Business Alliances, Business Intelligence, Enterprise Software, Strategic Planning, Managed Services, Competitive Analysis, Sales, Cross-functional Team..., Selling, Strategy, Business Strategy, Pre-sales, Consulting, Leadership, Telecommunications, Outsourcing, Software Industry, Sourcing, Customer Satisfaction, Channel Partners, Analysis, Integration, Partner Management, Team Management, Vendor Management, International Sales, E-commerce, Key Account Management, Team Leadership, Networking, Procurement, Unified Communications, Mobile Devices, Business Analysis, ERP, Business Process, Customer Retention, Entrepreneurship, Contract Negotiation, Executive Management, IT Strategy, Business Planning, B2B Marketing, Management Consulting, Data Center, Program Management, P&L Management, Business Process..., Integrated Marketing
Education
Temple University
MBA
Cherokee
Brian Wells Brian Wells's RightNow Technologies Experience August 2007 - August 2012
Job Real Estate Development
Industry Real Estate
Experience
Blue Nalu Builders February 2015 - Present
Apttus May 2014 - February 2015
Oracle March 2012 - March 2014
RightNow Technologies August 2007 - August 2012
Washington Mutual June 2002 - August 2007
Netcentives, Inc. April 1999 - August 2001
Aegis Mortgage Corp. October 1998 - March 1999
Skills
Customer Relations, Professional Services, Requirements Analysis, Account Management, Business Analysis, Program Management, SaaS, Customer Experience, E-commerce, Cross-functional Team..., Strategy, Enterprise Software, Management, Email Marketing, Project Management, B2B, Digital Marketing, Cloud Computing
Education
University of California, Los Angeles 1991 — 1996
BA
Punahou 1979 — 1991
Blue Nalu Builders February 2015 - Present
Apttus May 2014 - February 2015
Oracle March 2012 - March 2014
RightNow Technologies August 2007 - August 2012
Washington Mutual June 2002 - August 2007
Netcentives, Inc. April 1999 - August 2001
Aegis Mortgage Corp. October 1998 - March 1999
Skills
Customer Relations, Professional Services, Requirements Analysis, Account Management, Business Analysis, Program Management, SaaS, Customer Experience, E-commerce, Cross-functional Team..., Strategy, Enterprise Software, Management, Email Marketing, Project Management, B2B, Digital Marketing, Cloud Computing
Education
University of California, Los Angeles 1991 — 1996
BA
Punahou 1979 — 1991
Art Carlson Art Carlson's RightNow Technologies Experience August 1999 - October 2001
Job Resident Potter @ Whistle Tree Pottery
Industry Arts and Crafts
Experience
Whistle Tree Pottery April 2012 - Present
Florida Municipal Electric Association September 2010 - April 2012
A Voice Beyond June 2008 - April 2012
Ron Sachs Communications April 2003 - January 2009
Strategicom 2002 - 2003
RightNow Technologies August 1999 - October 2001
Eagle Communications August 1993 - September 1995
Post-Newsweek Stations March 1976 - August 1993
WPLG-TV 1976 - 1993
Skills
Voice Over, Photography, Keynote, Field Producing, Video Production, Editing, Television, Public Relations, Media Relations, Spokesperson, Broadcast, Press Releases, Copywriting, Video Editing, Public Speaking, Radio, Media Production, Journalism, Commercials, Videography, Pottery, Copy Editing, Video, Producing, Broadcast Journalism, Storytelling, Facebook, Newsletters, Radio Broadcasting, Radio Producing, Publicity, Blogging, Corporate Communications, Sound, Camera, Multimedia, New Media, Documentaries, Marketing, Voice Acting, Digital Media, Recording, Creative Writing, Entertainment, Adobe Audition, Broadcast Television, Audio Editing, Web Video, Emcee, Radio Host
Education
University of Miami 1971 — 1973
MA, American Studies, Mass Media
University of South Florida 1967 — 1971
BA, Speech
Coral Gables High 1964 — 1967
Whistle Tree Pottery April 2012 - Present
Florida Municipal Electric Association September 2010 - April 2012
A Voice Beyond June 2008 - April 2012
Ron Sachs Communications April 2003 - January 2009
Strategicom 2002 - 2003
RightNow Technologies August 1999 - October 2001
Eagle Communications August 1993 - September 1995
Post-Newsweek Stations March 1976 - August 1993
WPLG-TV 1976 - 1993
Skills
Voice Over, Photography, Keynote, Field Producing, Video Production, Editing, Television, Public Relations, Media Relations, Spokesperson, Broadcast, Press Releases, Copywriting, Video Editing, Public Speaking, Radio, Media Production, Journalism, Commercials, Videography, Pottery, Copy Editing, Video, Producing, Broadcast Journalism, Storytelling, Facebook, Newsletters, Radio Broadcasting, Radio Producing, Publicity, Blogging, Corporate Communications, Sound, Camera, Multimedia, New Media, Documentaries, Marketing, Voice Acting, Digital Media, Recording, Creative Writing, Entertainment, Adobe Audition, Broadcast Television, Audio Editing, Web Video, Emcee, Radio Host
Education
University of Miami 1971 — 1973
MA, American Studies, Mass Media
University of South Florida 1967 — 1971
BA, Speech
Coral Gables High 1964 — 1967
Jim Fields Jim Fields's RightNow Technologies Experience 2000 - 2001
Job Regional Director South Central at Qlik Helping enterprises make better, faster, impactful, datadriven decisions.
Industry Information Technology and Services
Experience
Qlik December 2013 - Present
Verint May 2012 - December 2013
SpectorSoft October 2009 - September 2011
Entrust July 2007 - April 2009
Websense, Inc. January 2006 - July 2007
Websense, Inc. May 2006 - December 2006
McAfee, Inc. June 2004 - July 2005
McAfee, Inc. July 2001 - June 2004
RightNow Technologies 2000 - 2001
US Navy 1989 - 1998
Skills
Enterprise Software, Sales Management, Channel Strategy, Network Security, Workforce Performance, Voice of the Customer, Channel Sales, Leadership, Motivation, Board of Director..., Workforce Optimization..., Call Center solutions, Sales Process..., Public Speaking, DLP, Cross-functional Team..., Software Industry, Call Centers, SaaS, Solution Selling, Salesforce.com, Channel, Channel Partners, CRM, Computer Security, Internet Security, Sales Process, Account Management, Call Center, Complex Sales, Sales Enablement, Management, Strategy, Team Management, Security, Encryption, Sales, Board of Directors, Professional Services, Direct Sales, Resellers, Endpoint Security, Partner Management, Training, Strategic Partnerships, Go-to-market Strategy, Networking, Strategic Planning, Cloud Computing, Managed Services
Education
The University of Texas at Austin 1985 — 1989
BA
Qlik December 2013 - Present
Verint May 2012 - December 2013
SpectorSoft October 2009 - September 2011
Entrust July 2007 - April 2009
Websense, Inc. January 2006 - July 2007
Websense, Inc. May 2006 - December 2006
McAfee, Inc. June 2004 - July 2005
McAfee, Inc. July 2001 - June 2004
RightNow Technologies 2000 - 2001
US Navy 1989 - 1998
Skills
Enterprise Software, Sales Management, Channel Strategy, Network Security, Workforce Performance, Voice of the Customer, Channel Sales, Leadership, Motivation, Board of Director..., Workforce Optimization..., Call Center solutions, Sales Process..., Public Speaking, DLP, Cross-functional Team..., Software Industry, Call Centers, SaaS, Solution Selling, Salesforce.com, Channel, Channel Partners, CRM, Computer Security, Internet Security, Sales Process, Account Management, Call Center, Complex Sales, Sales Enablement, Management, Strategy, Team Management, Security, Encryption, Sales, Board of Directors, Professional Services, Direct Sales, Resellers, Endpoint Security, Partner Management, Training, Strategic Partnerships, Go-to-market Strategy, Networking, Strategic Planning, Cloud Computing, Managed Services
Education
The University of Texas at Austin 1985 — 1989
BA
Emily Hook Emily Hook's RightNow Technologies Experience August 2010 - December 2011
Job Instructional Aid at Campolindo High School
Industry Education Management
Experience
Campolindo High School March 2013 - Present
Toss Designs August 2012 - Present
Acalanes High School January 2012 - Present
Happy Valley Elementary School October 2012 - March 2013
RightNow Technologies August 2010 - December 2011
Diablo Foods of Quality August 2008 - December 2010
Sweet Pea Festival June 2010 - August 2010
Diablo Magazine January 2010 - May 2010
Lamorinda Lighting Lacrosse January 2007 - May 2009
Red Wagon October 2004 - December 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Facebook, Press Releases, Public Relations, Social Media Marketing, Social Networking, Customer Experience, Marketing, Event Planning, Email Marketing, Blogging, Editing, Customer Service
Education
Saint Mary's College of California 2007 — 2010
BA, Communication
Suffolk University 2006 — 2007
Campolindo High School March 2013 - Present
Toss Designs August 2012 - Present
Acalanes High School January 2012 - Present
Happy Valley Elementary School October 2012 - March 2013
RightNow Technologies August 2010 - December 2011
Diablo Foods of Quality August 2008 - December 2010
Sweet Pea Festival June 2010 - August 2010
Diablo Magazine January 2010 - May 2010
Lamorinda Lighting Lacrosse January 2007 - May 2009
Red Wagon October 2004 - December 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Facebook, Press Releases, Public Relations, Social Media Marketing, Social Networking, Customer Experience, Marketing, Event Planning, Email Marketing, Blogging, Editing, Customer Service
Education
Saint Mary's College of California 2007 — 2010
BA, Communication
Suffolk University 2006 — 2007
Amy Byers's RightNow Technologies Experience 2009 - May 2011
Job Artlin Consutling LLC
Industry Management Consulting
Experience
Artlin Consulting LLC November 2014 - Present
MicroPact September 2013 - October 2014
EIM USA April 2011 - September 2013
RightNow Technologies 2009 - May 2011
IBM Global Services May 2000 - August 2009
Concurrent Technologies Corporation May 1998 - May 2000
Lockheed Martin October 1995 - October 1998
Skills
PMO, PMP, Business Transformation, Program Management, Business Process..., IT Strategy, Business Process, Business Analysis, Management Consulting, Project Portfolio..., Requirements Analysis, Business Process..., Enterprise Architecture, Leadership, Professional Services, Project Delivery, Visio, Integration, Agile Methodologies, Change Management, Software Project..., Management, Project Management, Business Intelligence, Training, Project Planning, CRM, Resource Management, Quality Assurance, SDLC
Education
Thunderbird School of Global Management 2000 — 2002
MBA, International Business
University of Maryland College Park 1985 — 1998
BS, Psychology
Artlin Consulting LLC November 2014 - Present
MicroPact September 2013 - October 2014
EIM USA April 2011 - September 2013
RightNow Technologies 2009 - May 2011
IBM Global Services May 2000 - August 2009
Concurrent Technologies Corporation May 1998 - May 2000
Lockheed Martin October 1995 - October 1998
Skills
PMO, PMP, Business Transformation, Program Management, Business Process..., IT Strategy, Business Process, Business Analysis, Management Consulting, Project Portfolio..., Requirements Analysis, Business Process..., Enterprise Architecture, Leadership, Professional Services, Project Delivery, Visio, Integration, Agile Methodologies, Change Management, Software Project..., Management, Project Management, Business Intelligence, Training, Project Planning, CRM, Resource Management, Quality Assurance, SDLC
Education
Thunderbird School of Global Management 2000 — 2002
MBA, International Business
University of Maryland College Park 1985 — 1998
BS, Psychology
Geoff Kembel Geoff Kembel's RightNow Technologies Experience September 2009 - June 2010
Job Senior Software Engineer at Conspire
Industry Internet
Experience
Conspire May 2015 - Present
SpotRight Inc. February 2012 - March 2014
RightNow Technologies September 2009 - June 2010
HiveLive December 2004 - September 2009
Freelance January 2001 - October 2004
DoDots November 1999 - January 2001
Casio USA June 1999 - November 1999
IBM June 1998 - September 1998
Intel Corporation June 1997 - September 1997
Skills
JavaScript, Git, MongoDB, Ruby on Rails, Ruby, PHP, MySQL, Agile Methodologies, CSS, Web Development, HTML 5, Apache, Linux, jQuery, REST, Web Applications, Start-ups, Scrum, SaaS, Software Development
Education
Stanford University 1995 — 1999
Bachelor's degree, Mechanical Engineering, 3.5 GPA
Lake Oswego High School 1991 — 1995
High School, 4.0 GPA with heavy course load
Conspire May 2015 - Present
SpotRight Inc. February 2012 - March 2014
RightNow Technologies September 2009 - June 2010
HiveLive December 2004 - September 2009
Freelance January 2001 - October 2004
DoDots November 1999 - January 2001
Casio USA June 1999 - November 1999
IBM June 1998 - September 1998
Intel Corporation June 1997 - September 1997
Skills
JavaScript, Git, MongoDB, Ruby on Rails, Ruby, PHP, MySQL, Agile Methodologies, CSS, Web Development, HTML 5, Apache, Linux, jQuery, REST, Web Applications, Start-ups, Scrum, SaaS, Software Development
Education
Stanford University 1995 — 1999
Bachelor's degree, Mechanical Engineering, 3.5 GPA
Lake Oswego High School 1991 — 1995
High School, 4.0 GPA with heavy course load
Colin Rawn Colin Rawn's RightNow Technologies Experience January 2006 - February 2007
Job Manager, Software Test and Validation at Ventana Medical Systems
Industry Computer Software
Experience
Ventana Medical Systems January 2012 - Present
Catalina Web Solutions January 2008 - Present
Ventana Medical Systems, Inc. February 2007 - January 2012
RightNow Technologies January 2006 - February 2007
Zoot Enterprises November 2005 - January 2006
Ventana Medical Systems, Inc April 2005 - November 2005
TCI Solutions, Inc July 1999 - April 2005
Presidio Distribution July 1995 - March 2002
Skills
Software Quality..., Quality Assurance, Testing, Software Development, Cross-functional Team..., Requirements Analysis, Agile Methodologies, Test Automation, Software Project..., SDLC, SQL, Web Design, Scrum, Six Sigma, Test Planning, Software Documentation, Visio, Project Management, Integration, SharePoint, Process Improvement, Agile Project Management, Databases, Validation, Business Analysis, ISO 13485, Process Simulation, FDA, Quality System, Medical Devices, CAPA, V&V, Design Control, Business Process, Quality Control, Quality Management, GMP, Biotechnology, Hardware Diagnostics
Education
University of Phoenix 1997 — 1999
BSIS, MIS
St Christopher's School 1982 — 1986
Ventana Medical Systems January 2012 - Present
Catalina Web Solutions January 2008 - Present
Ventana Medical Systems, Inc. February 2007 - January 2012
RightNow Technologies January 2006 - February 2007
Zoot Enterprises November 2005 - January 2006
Ventana Medical Systems, Inc April 2005 - November 2005
TCI Solutions, Inc July 1999 - April 2005
Presidio Distribution July 1995 - March 2002
Skills
Software Quality..., Quality Assurance, Testing, Software Development, Cross-functional Team..., Requirements Analysis, Agile Methodologies, Test Automation, Software Project..., SDLC, SQL, Web Design, Scrum, Six Sigma, Test Planning, Software Documentation, Visio, Project Management, Integration, SharePoint, Process Improvement, Agile Project Management, Databases, Validation, Business Analysis, ISO 13485, Process Simulation, FDA, Quality System, Medical Devices, CAPA, V&V, Design Control, Business Process, Quality Control, Quality Management, GMP, Biotechnology, Hardware Diagnostics
Education
University of Phoenix 1997 — 1999
BSIS, MIS
St Christopher's School 1982 — 1986
Tim Barnes Tim Barnes's RightNow Technologies Experience December 2011 - Present
Job Director of Contact Center Product Management at RightNow Technologies
Industry Computer Software
Experience
RightNow Technologies December 2011 - Present
OpenMethods October 2010 - December 2011
OpenMethods December 2003 - October 2010
Eclipse Foundation December 2006 - December 2008
Genesys Telecommunications Labs 1998 - 2002
Sprint LTD 1997 - 1998
Skills
Product Management, Open Source Software, Contact Centre, IVR, CRM software, UML, VXML, Genesys, Software Project..., Intellectual Property, Contract Negotiation, P&L Management, Entrepreneurial..., Telecommunications, Telephony, Interaction Design, Public Speaking, Team Building, SIP, Web Services, Business Process Design, Agile Methodologies, Scrum, Contact Centers, CRM, Entrepreneurship, SaaS, Enterprise Software, Start-ups, Cloud Computing, Integration, Customer Experience, Call Centers, Professional Services, Data Center, Sales Engineering, VoIP, Software Development, CTI, Mobile Devices, Speech Recognition, Pre-sales, Unified Communications, Managed Services, Management, Product Marketing, Open Source, Go-to-market Strategy, Solution Architecture, Strategic Partnerships
Education
Clinton High School 1986 — 1989
Vanderbilt University
Electrical Engineering
University of Missouri - Kansas City 1995 — 1997
Computer Science & Telecommunications Program
RightNow Technologies December 2011 - Present
OpenMethods October 2010 - December 2011
OpenMethods December 2003 - October 2010
Eclipse Foundation December 2006 - December 2008
Genesys Telecommunications Labs 1998 - 2002
Sprint LTD 1997 - 1998
Skills
Product Management, Open Source Software, Contact Centre, IVR, CRM software, UML, VXML, Genesys, Software Project..., Intellectual Property, Contract Negotiation, P&L Management, Entrepreneurial..., Telecommunications, Telephony, Interaction Design, Public Speaking, Team Building, SIP, Web Services, Business Process Design, Agile Methodologies, Scrum, Contact Centers, CRM, Entrepreneurship, SaaS, Enterprise Software, Start-ups, Cloud Computing, Integration, Customer Experience, Call Centers, Professional Services, Data Center, Sales Engineering, VoIP, Software Development, CTI, Mobile Devices, Speech Recognition, Pre-sales, Unified Communications, Managed Services, Management, Product Marketing, Open Source, Go-to-market Strategy, Solution Architecture, Strategic Partnerships
Education
Clinton High School 1986 — 1989
Vanderbilt University
Electrical Engineering
University of Missouri - Kansas City 1995 — 1997
Computer Science & Telecommunications Program
Brian Delaney Brian Delaney's RightNow Technologies Experience July 2007 - December 2009
Job Account Manager Retail/eCommerce at NetSuite
Industry Computer Software
Experience
NetSuite April 2015 - Present
Mindjet January 2013 - April 2015
Clarizen January 2012 - December 2012
salesforce.com January 2011 - December 2011
RightNow January 2010 - December 2010
RightNow Technologies July 2007 - December 2009
Skills
Cloud Computing, SaaS, Solution Selling, Salesforce.com, Account Management, Enterprise Software, CRM, Sales Operations, Project Management, Sales, Strategic Planning, Analytics, Lead Generation, Management, New Business Development, Sales Management, B2B, Demand Generation, Customer Experience, Strategic Partnerships, Sales Process, Direct Sales, Professional Services, Start-ups, Business Development
Education
The University of Montana - School of Business Administration 1999 — 2004
BS, Marketing and Mangement
Missoula Sentinel 1996 — 1999
High School
NetSuite April 2015 - Present
Mindjet January 2013 - April 2015
Clarizen January 2012 - December 2012
salesforce.com January 2011 - December 2011
RightNow January 2010 - December 2010
RightNow Technologies July 2007 - December 2009
Skills
Cloud Computing, SaaS, Solution Selling, Salesforce.com, Account Management, Enterprise Software, CRM, Sales Operations, Project Management, Sales, Strategic Planning, Analytics, Lead Generation, Management, New Business Development, Sales Management, B2B, Demand Generation, Customer Experience, Strategic Partnerships, Sales Process, Direct Sales, Professional Services, Start-ups, Business Development
Education
The University of Montana - School of Business Administration 1999 — 2004
BS, Marketing and Mangement
Missoula Sentinel 1996 — 1999
High School
Bonnie DeMoss's RightNow Technologies Experience May 2011 - February 2012
Job Marketing & Sales Enablement Strategist
Industry Marketing and Advertising
Experience
Leopard, an Ogilvy Company March 2012 - Present
Designblue January 2004 - Present
RightNow Technologies May 2011 - February 2012
Leopard, An Ogilvy Company 2006 - April 2011
Colorado Mountain School & Boulder Rock Club 2000 - 2004
Skills
Sales Enablement, Content Development, Partner Marketing, Research, Guerrilla Marketing
Education
The University of Montana
B.A., Englsh Literature and Creative Writing
Leopard, an Ogilvy Company March 2012 - Present
Designblue January 2004 - Present
RightNow Technologies May 2011 - February 2012
Leopard, An Ogilvy Company 2006 - April 2011
Colorado Mountain School & Boulder Rock Club 2000 - 2004
Skills
Sales Enablement, Content Development, Partner Marketing, Research, Guerrilla Marketing
Education
The University of Montana
B.A., Englsh Literature and Creative Writing
Doug Mark's RightNow Technologies Experience August 2009 - March 2012
Job Senior Service Cloud Architect at salesforce.com
Industry Computer Software
Experience
salesforce.com December 2013 - Present
Oracle August 2012 - November 2013
Oracle March 2012 - August 2012
RightNow Technologies August 2009 - March 2012
RightNow Technologies January 2007 - August 2009
Motorola June 2004 - January 2007
Motorola Inc. June 2000 - June 2004
Motorola April 1999 - June 2000
Skills
Customer Experience, Sales Support, Knowledge Management, Customer Relations, Application Delivery, Applications Delivery, Professional Services, SaaS, CRM, Software Implementation, RightNow, Project Management, Contact Centers, Enterprise Software, Workforce Management, Program Management, Product Management, ERP, Cross-functional Team..., Business Intelligence, Telecommunications, Customer Service, Sales Operations, Business Analysis, Project Delivery, Strategy, Management, Team Management, E-commerce, Mobile Devices, Consulting, Requirements Gathering, Outsourcing, Cloud Computing, Solution Selling, Business Process, Software Project..., Vendor Management, Integration
Education
University of Illinois at Chicago 1994 — 1999
Bachelor of Science, Finance
salesforce.com December 2013 - Present
Oracle August 2012 - November 2013
Oracle March 2012 - August 2012
RightNow Technologies August 2009 - March 2012
RightNow Technologies January 2007 - August 2009
Motorola June 2004 - January 2007
Motorola Inc. June 2000 - June 2004
Motorola April 1999 - June 2000
Skills
Customer Experience, Sales Support, Knowledge Management, Customer Relations, Application Delivery, Applications Delivery, Professional Services, SaaS, CRM, Software Implementation, RightNow, Project Management, Contact Centers, Enterprise Software, Workforce Management, Program Management, Product Management, ERP, Cross-functional Team..., Business Intelligence, Telecommunications, Customer Service, Sales Operations, Business Analysis, Project Delivery, Strategy, Management, Team Management, E-commerce, Mobile Devices, Consulting, Requirements Gathering, Outsourcing, Cloud Computing, Solution Selling, Business Process, Software Project..., Vendor Management, Integration
Education
University of Illinois at Chicago 1994 — 1999
Bachelor of Science, Finance
Tammy Van Donk Tammy Van Donk's RightNow Technologies Experience September 2008 - October 2008
Job Vice President Customer Service at Fender Musical Instruments Corporation
Industry Retail
Experience
Fender Musical Instruments Corporation December 2014 - Present
Hayneedle, Inc. October 2013 - November 2014
Hayneedle, Inc November 2008 - October 2013
RightNow Technologies September 2008 - October 2008
Williams-Sonoma Inc February 2006 - April 2008
Williams-Sonoma, Inc. May 2000 - February 2006
Williams-Sonoma, Inc. August 1998 - May 2000
Hanover Direct Inc. February 1996 - August 1998
Newport News Catalog (Spiegel Brands inc.) 1982 - 1996
Skills
Leadership, Change Management, Customer Service, Process Improvement, CRM, Call Center, Team Building, Call Centers, Customer Satisfaction, Customer Experience, Cross-functional Team..., Budgets, E-commerce, Management, Start-ups, Strategy, Training, Sales, Project Management
Education
Kee Business College
Thomas Nelson Community College
Fender Musical Instruments Corporation December 2014 - Present
Hayneedle, Inc. October 2013 - November 2014
Hayneedle, Inc November 2008 - October 2013
RightNow Technologies September 2008 - October 2008
Williams-Sonoma Inc February 2006 - April 2008
Williams-Sonoma, Inc. May 2000 - February 2006
Williams-Sonoma, Inc. August 1998 - May 2000
Hanover Direct Inc. February 1996 - August 1998
Newport News Catalog (Spiegel Brands inc.) 1982 - 1996
Skills
Leadership, Change Management, Customer Service, Process Improvement, CRM, Call Center, Team Building, Call Centers, Customer Satisfaction, Customer Experience, Cross-functional Team..., Budgets, E-commerce, Management, Start-ups, Strategy, Training, Sales, Project Management
Education
Kee Business College
Thomas Nelson Community College
Danielle Wanderer Danielle Wanderer's RightNow Technologies Experience December 2010 - June 2011
Job CEO at SplashLab
Industry Information Technology and Services
Experience
SplashLab Social March 2015 - Present
SplashLab Social 2015 - 2015
SplashLab Social 2014 - 2015
SplashLab Social 2014 - 2015
Qualtrics August 2012 - December 2014
RightNow March 2012 - August 2012
RightNow (acquired by Oracle) June 2011 - March 2012
RightNow Technologies December 2010 - June 2011
RightNow Technologies May 2009 - November 2010
RightNow Technologies November 2007 - May 2009
Skills
Product Marketing, Positioning, Channel Sales, Product Management, Affiliate Marketing, SaaS, Enterprise Software, Cloud Computing, Customer Experience, Demand Generation, CRM, Go-to-market Strategy, Marketing Automation, Sales Enablement, Solution Selling, Competitive Analysis, Multi-channel Marketing, Lead Generation, Start-ups, Strategic Partnerships, B2B Marketing, Business Development, Marketing, Account Management, Sales Management, Analytics, B2B, Salesforce.com, Sales Operations, Strategy, Professional Services, Sales Process, Sales, Management, Marketing Management, Leadership, New Business Development, Integrated Marketing, Email Marketing, Pre-sales, Product Launch, E-commerce, Cross-functional Team..., Software Industry, Business Alliances, Business Intelligence, Channel Partners, Direct Sales
Education
University of Arizona, Eller College of Management 1990 — 1992
MBA, Finance, Marketing
University of Arizona 1987 — 1992
B.A., German
SplashLab Social March 2015 - Present
SplashLab Social 2015 - 2015
SplashLab Social 2014 - 2015
SplashLab Social 2014 - 2015
Qualtrics August 2012 - December 2014
RightNow March 2012 - August 2012
RightNow (acquired by Oracle) June 2011 - March 2012
RightNow Technologies December 2010 - June 2011
RightNow Technologies May 2009 - November 2010
RightNow Technologies November 2007 - May 2009
Skills
Product Marketing, Positioning, Channel Sales, Product Management, Affiliate Marketing, SaaS, Enterprise Software, Cloud Computing, Customer Experience, Demand Generation, CRM, Go-to-market Strategy, Marketing Automation, Sales Enablement, Solution Selling, Competitive Analysis, Multi-channel Marketing, Lead Generation, Start-ups, Strategic Partnerships, B2B Marketing, Business Development, Marketing, Account Management, Sales Management, Analytics, B2B, Salesforce.com, Sales Operations, Strategy, Professional Services, Sales Process, Sales, Management, Marketing Management, Leadership, New Business Development, Integrated Marketing, Email Marketing, Pre-sales, Product Launch, E-commerce, Cross-functional Team..., Software Industry, Business Alliances, Business Intelligence, Channel Partners, Direct Sales
Education
University of Arizona, Eller College of Management 1990 — 1992
MBA, Finance, Marketing
University of Arizona 1987 — 1992
B.A., German
Stephen Michael Stephen Michael's RightNow Technologies Experience April 2008 - December 2009
Job Director of Customer Interaction Systems Development at Ticketmaster
Industry Computer Software
Experience
Ticketmaster Entertainment June 2010 - Present
NetNoon Solutions LLC March 2005 - Present
RightNow Technologies April 2008 - December 2009
Aastra USA January 2005 - November 2007
EADS Telecom November 2001 - January 2005
Ineto March 1999 - November 2001
MCI telecommunications Corp, Colorado Springs, CO February 1995 - March 1999
MCI Telecommunications Corp, Austin, TX November 1991 - February 1995
Skills
SaaS, Telephony, Team Building, Strategy, IVR, Agile Methodologies, SQL, Software Engineering, Software Development, Telecommunications, Web Services, Leadership, Integration, Unix, VoIP, XML, Cloud Computing, Program Management, Java, Distributed Systems, SIP, Product Management, ASP.NET, Avaya, Solaris, Shell Scripting, Software Documentation, CSS, Technical Leadership, System Architecture, Web Applications, Software Project..., Architecture, CRM, PHP, Linux, Enterprise Software, Team Management, Architectures, Solution Architecture, Mobile Applications, Mobile Devices
Education
The University of Memphis
Bachelor of Science, Computer Science
Ticketmaster Entertainment June 2010 - Present
NetNoon Solutions LLC March 2005 - Present
RightNow Technologies April 2008 - December 2009
Aastra USA January 2005 - November 2007
EADS Telecom November 2001 - January 2005
Ineto March 1999 - November 2001
MCI telecommunications Corp, Colorado Springs, CO February 1995 - March 1999
MCI Telecommunications Corp, Austin, TX November 1991 - February 1995
Skills
SaaS, Telephony, Team Building, Strategy, IVR, Agile Methodologies, SQL, Software Engineering, Software Development, Telecommunications, Web Services, Leadership, Integration, Unix, VoIP, XML, Cloud Computing, Program Management, Java, Distributed Systems, SIP, Product Management, ASP.NET, Avaya, Solaris, Shell Scripting, Software Documentation, CSS, Technical Leadership, System Architecture, Web Applications, Software Project..., Architecture, CRM, PHP, Linux, Enterprise Software, Team Management, Architectures, Solution Architecture, Mobile Applications, Mobile Devices
Education
The University of Memphis
Bachelor of Science, Computer Science
Sylvia Nolan's RightNow Technologies Experience December 2006 - December 2009
Job Principal Client Success Manager
Industry Computer Software
Experience
Oracle December 2009 - Present
RightNow Technologies December 2006 - December 2009
Avalion Consulting (f/k/a Avvantica Consulting) September 2005 - December 2006
Armeta Solutions July 2002 - August 2005
Serena Software March 1995 - April 2002
Deloitte & Touche January 1986 - March 1995
Skills
Customer Relations, Pre-sales, Call Center, Requirements Analysis, SaaS, Enterprise Software, Cloud Computing, Professional Services, CRM, Business Intelligence, Solution Selling, Customer Experience, Salesforce.com, Product Management, Business Analysis, Program Management, Strategy, Customer Service, Project Management, SDLC, Consulting, Business Process
Education
Texas A&M University 1984 — 1985
MBA, Business Administration and Management, General
Texas A&M University 1977 — 1981
BBA, Marketing
Oracle December 2009 - Present
RightNow Technologies December 2006 - December 2009
Avalion Consulting (f/k/a Avvantica Consulting) September 2005 - December 2006
Armeta Solutions July 2002 - August 2005
Serena Software March 1995 - April 2002
Deloitte & Touche January 1986 - March 1995
Skills
Customer Relations, Pre-sales, Call Center, Requirements Analysis, SaaS, Enterprise Software, Cloud Computing, Professional Services, CRM, Business Intelligence, Solution Selling, Customer Experience, Salesforce.com, Product Management, Business Analysis, Program Management, Strategy, Customer Service, Project Management, SDLC, Consulting, Business Process
Education
Texas A&M University 1984 — 1985
MBA, Business Administration and Management, General
Texas A&M University 1977 — 1981
BBA, Marketing
Mark Alba's RightNow Technologies Experience July 2009 - February 2010
Job Sr. Director, Product Marketing Strategy at Symantec
Industry Information Technology and Services
Experience
Symantec July 2013 - Present
Symantec March 2010 - July 2013
RightNow Technologies July 2009 - February 2010
Symantec Corporation 2002 - 2009
SecurityFocus 2001 - 2002
SmartAge Corporation 1999 - 2001
Check Point Software 1997 - 1999
Skills
Product Management, Business Development, SaaS, Go-to-market Strategy, Pricing Analysis, Sales Enablement, Business Alliances, Strategic Partnerships, Channel, Competitive Analysis, Product Launch, E-commerce, Security, Business Analysis, Leadership, Analytics, Cross-functional Team..., Management, Product Marketing, Partner Management, Mobile Devices, Multi-channel Marketing, CRM, Executive Management, Product Development, Enterprise Software
Education
University of Pennsylvania
Symantec July 2013 - Present
Symantec March 2010 - July 2013
RightNow Technologies July 2009 - February 2010
Symantec Corporation 2002 - 2009
SecurityFocus 2001 - 2002
SmartAge Corporation 1999 - 2001
Check Point Software 1997 - 1999
Skills
Product Management, Business Development, SaaS, Go-to-market Strategy, Pricing Analysis, Sales Enablement, Business Alliances, Strategic Partnerships, Channel, Competitive Analysis, Product Launch, E-commerce, Security, Business Analysis, Leadership, Analytics, Cross-functional Team..., Management, Product Marketing, Partner Management, Mobile Devices, Multi-channel Marketing, CRM, Executive Management, Product Development, Enterprise Software
Education
University of Pennsylvania
Chris Omland Chris Omland's RightNow Technologies Experience September 2011 - February 2012
Job Product Management Director at Oracle
Industry Computer Software
Experience
Oracle February 2012 - Present
RightNow Technologies September 2011 - February 2012
RightNow January 2010 - September 2011
RightNow Technologies July 2008 - January 2010
SandCherry, Inc. September 2003 - June 2008
SandCherry, Inc. May 2003 - September 2003
University of Colorado at Boulder January 2002 - May 2003
Skills
Product Management, Competitive Analysis, Business Strategy, Technical Product..., SaaS, Software Development, Product Development, Architecture, Enterprise Software, Cloud Computing, Agile Methodologies, Product Marketing, Mobile Applications, Start-ups, Business Development, Project Management, SQL, Web Services, Program Management, E-commerce, CRM, Integration, RightNow, Solution Selling, Agile Project Management, Customer Experience, Pre-sales, Requirements Analysis, Go-to-market Strategy, Strategy, Architectures
Education
University of Colorado Boulder - Leeds School of Business 2005 — 2008
MBA, Masters Business Administration
University of Colorado Boulder 1998 — 2003
B.S., Computer Science
Oracle February 2012 - Present
RightNow Technologies September 2011 - February 2012
RightNow January 2010 - September 2011
RightNow Technologies July 2008 - January 2010
SandCherry, Inc. September 2003 - June 2008
SandCherry, Inc. May 2003 - September 2003
University of Colorado at Boulder January 2002 - May 2003
Skills
Product Management, Competitive Analysis, Business Strategy, Technical Product..., SaaS, Software Development, Product Development, Architecture, Enterprise Software, Cloud Computing, Agile Methodologies, Product Marketing, Mobile Applications, Start-ups, Business Development, Project Management, SQL, Web Services, Program Management, E-commerce, CRM, Integration, RightNow, Solution Selling, Agile Project Management, Customer Experience, Pre-sales, Requirements Analysis, Go-to-market Strategy, Strategy, Architectures
Education
University of Colorado Boulder - Leeds School of Business 2005 — 2008
MBA, Masters Business Administration
University of Colorado Boulder 1998 — 2003
B.S., Computer Science
Carol Ronk Carol Ronk's RightNow Technologies Experience 2009 - 2011
Job VP Sales Americas at Campus Management Corp.
Industry Computer Software
Experience
Campus Management Corp 2013 - Present
Pitney Bowes Software 2011 - 2013
RightNow Technologies 2009 - 2011
CDC Software 2001 - 2009
Stamps.com 2000 - 2001
Baan 1999 - 2000
Computer Associates 1994 - 1999
Skills
CRM, SaaS, ERP, Mobile Devices, Analytics, Territory Management, Financial Services, Customer Engagement, Management Consulting, Sales Force Development, Professional Services, Start-ups, Management, Enterprise Software, Multi-channel Marketing, B2B, Business Development, Marketing Automation, E-commerce, Strategic Partnerships, Solution Selling, Go-to-market Strategy, Salesforce.com, Leadership, Product Marketing, Strategy, Pre-sales, Business Alliances, Cloud Computing, Sales, Channel Partners, Lead Generation, Demand Generation, Sales Process
Education
UCLA BA
USC
Grad School
Campus Management Corp 2013 - Present
Pitney Bowes Software 2011 - 2013
RightNow Technologies 2009 - 2011
CDC Software 2001 - 2009
Stamps.com 2000 - 2001
Baan 1999 - 2000
Computer Associates 1994 - 1999
Skills
CRM, SaaS, ERP, Mobile Devices, Analytics, Territory Management, Financial Services, Customer Engagement, Management Consulting, Sales Force Development, Professional Services, Start-ups, Management, Enterprise Software, Multi-channel Marketing, B2B, Business Development, Marketing Automation, E-commerce, Strategic Partnerships, Solution Selling, Go-to-market Strategy, Salesforce.com, Leadership, Product Marketing, Strategy, Pre-sales, Business Alliances, Cloud Computing, Sales, Channel Partners, Lead Generation, Demand Generation, Sales Process
Education
UCLA BA
USC
Grad School
Robert Campiglia Robert Campiglia's RightNow Technologies Experience August 2004 - February 2011
Job Reporting & Analysis Manager at Chumash Casino Resort and Hotel Corque
Industry Gambling & Casinos
Experience
Chumash Casino Resort and Hotel Corque February 2012 - Present
Chumash Casino Resort and Hotel Corque May 2011 - February 2012
RightNow Technologies August 2004 - February 2011
Henry Brent Company August 2003 - August 2004
Isle of Capri Casino 2000 - 2003
Skills
Budgets, Gambling, Analytics, Casino, Financial Modeling, Financial Reporting, Risk Management, Accounting, Finance, Strategic Planning, Microsoft Excel, Financial Accounting, Analysis, Project Management, Team Leadership, Process Improvement, Business Intelligence, Customer Experience, Strategic Financial..., Internal Audit, CRM, Operations Management
Education
University of Nevada Las Vegas Lee Business School 1999 — 2001
MBA, Finance
University of Nevada-Las Vegas 1990 — 1996
B.S Sports Medicine, Sports Medicine/Athletic Training
Chumash Casino Resort and Hotel Corque February 2012 - Present
Chumash Casino Resort and Hotel Corque May 2011 - February 2012
RightNow Technologies August 2004 - February 2011
Henry Brent Company August 2003 - August 2004
Isle of Capri Casino 2000 - 2003
Skills
Budgets, Gambling, Analytics, Casino, Financial Modeling, Financial Reporting, Risk Management, Accounting, Finance, Strategic Planning, Microsoft Excel, Financial Accounting, Analysis, Project Management, Team Leadership, Process Improvement, Business Intelligence, Customer Experience, Strategic Financial..., Internal Audit, CRM, Operations Management
Education
University of Nevada Las Vegas Lee Business School 1999 — 2001
MBA, Finance
University of Nevada-Las Vegas 1990 — 1996
B.S Sports Medicine, Sports Medicine/Athletic Training
Arthur Keeffe Arthur Keeffe's RightNow Technologies Experience May 2007 - December 2010
Job Senior Sales Director, East at Splice Machine
Industry Computer Software
Experience
Splice Machine June 2014 - Present
ParAccel, an actian company September 2012 - June 2014
Greenplum December 2010 - September 2012
RightNow Technologies May 2007 - December 2010
Oracle January 2005 - May 2007
Cognito DC 2003 - 2005
TJM Securities September 1997 - 2001
Skills
SaaS, CRM software, Data Warehousing, Greenplum, Salesforce.com, Big Data, CRM, Solution Selling, Enterprise Software, Sales Enablement, Cloud Computing, Professional Services, Direct Sales, Business Alliances, Analytics, Sales, Sales Process, Integration, Strategic Partnerships, Demand Generation, Strategy, Go-to-market Strategy, Business Intelligence, Software Industry, Data Center, Hadoop, Databases, Complex Sales, Start-ups
Education
University of Maryland College Park 1992 — 1994
Bachelor of Arts (B.A.)
University of New Hampshire 1990 — 1992
Splice Machine June 2014 - Present
ParAccel, an actian company September 2012 - June 2014
Greenplum December 2010 - September 2012
RightNow Technologies May 2007 - December 2010
Oracle January 2005 - May 2007
Cognito DC 2003 - 2005
TJM Securities September 1997 - 2001
Skills
SaaS, CRM software, Data Warehousing, Greenplum, Salesforce.com, Big Data, CRM, Solution Selling, Enterprise Software, Sales Enablement, Cloud Computing, Professional Services, Direct Sales, Business Alliances, Analytics, Sales, Sales Process, Integration, Strategic Partnerships, Demand Generation, Strategy, Go-to-market Strategy, Business Intelligence, Software Industry, Data Center, Hadoop, Databases, Complex Sales, Start-ups
Education
University of Maryland College Park 1992 — 1994
Bachelor of Arts (B.A.)
University of New Hampshire 1990 — 1992
Steve Zackon's RightNow Technologies Experience 2005 - 2006
Job Assisting Customers Overachieve Business & Professional Goals
Industry Computer Software
Experience
mBLAST, Inc. October 2014 - Present
CaseWare International Inc. October 2012 - October 2014
Visier Analytics January 2011 - October 2012
Attensity 2010 - 2011
Clarabridge 2008 - 2009
Epicor / Activant Software 2005 - 2007
RightNow Technologies 2005 - 2006
Oracle/ PeopleSoft/ Vantive/ SkillsVillage 1999 - 2004
SAP America 1994 - 1998
System Software Associates (SSA) 1990 - 1994
Skills
Solution Selling, SaaS, Enterprise Software, ERP, Consultative Selling, Salesforce.com, Lead Generation, Customer Experience, Analytics, Selling, Sales Process, B2B, New Business Development, Product Management, Account Management, Leadership, Sales, Management, Business Development, Cloud Computing, Professional Services, CRM, Sales Operations, Direct Sales, Complex Sales, Go-to-market Strategy
Education
Susquehanna University
B.S.
mBLAST, Inc. October 2014 - Present
CaseWare International Inc. October 2012 - October 2014
Visier Analytics January 2011 - October 2012
Attensity 2010 - 2011
Clarabridge 2008 - 2009
Epicor / Activant Software 2005 - 2007
RightNow Technologies 2005 - 2006
Oracle/ PeopleSoft/ Vantive/ SkillsVillage 1999 - 2004
SAP America 1994 - 1998
System Software Associates (SSA) 1990 - 1994
Skills
Solution Selling, SaaS, Enterprise Software, ERP, Consultative Selling, Salesforce.com, Lead Generation, Customer Experience, Analytics, Selling, Sales Process, B2B, New Business Development, Product Management, Account Management, Leadership, Sales, Management, Business Development, Cloud Computing, Professional Services, CRM, Sales Operations, Direct Sales, Complex Sales, Go-to-market Strategy
Education
Susquehanna University
B.S.
Don Kehn Don Kehn's RightNow Technologies Experience May 2010 - August 2011
Job Sr. MTS Software Engineer at eBay Inc
Industry Computer Software
Experience
eBay Inc January 2015 - Present
Scion Engineering Group, Inc. May 1995 - Present
Cisco September 2014 - December 2014
USPTO 2011 - December 2014
Noiro February 2014 - August 2014
HP Cloud Services August 2012 - February 2014
TKC Global September 2011 - August 2012
RightNow Technologies May 2010 - August 2011
Paxfire, Inc. January 2009 - April 2010
MySQL March 2007 - December 2008
Skills
Linux, Cloud Computing, Perl, Unix, MySQL, Python, High Availability, Open Source, Software Development, Scalability, Agile Methodologies, C++, SQL, C, Apache, Telecommunications, Shell Scripting, Solaris, Databases, TCP/IP, XML, Embedded Systems, Testing, Integration, System Architecture, Oracle, Operating Systems, Software Engineering, Architectures, Software Project..., Performance Tuning, PL/SQL, Architecture
Education
University of Nebraska at Omaha 1980 — 1984
BSEET, Electrical Engineering
HHS
HHS
eBay Inc January 2015 - Present
Scion Engineering Group, Inc. May 1995 - Present
Cisco September 2014 - December 2014
USPTO 2011 - December 2014
Noiro February 2014 - August 2014
HP Cloud Services August 2012 - February 2014
TKC Global September 2011 - August 2012
RightNow Technologies May 2010 - August 2011
Paxfire, Inc. January 2009 - April 2010
MySQL March 2007 - December 2008
Skills
Linux, Cloud Computing, Perl, Unix, MySQL, Python, High Availability, Open Source, Software Development, Scalability, Agile Methodologies, C++, SQL, C, Apache, Telecommunications, Shell Scripting, Solaris, Databases, TCP/IP, XML, Embedded Systems, Testing, Integration, System Architecture, Oracle, Operating Systems, Software Engineering, Architectures, Software Project..., Performance Tuning, PL/SQL, Architecture
Education
University of Nebraska at Omaha 1980 — 1984
BSEET, Electrical Engineering
HHS
HHS
Rob Drake's RightNow Technologies Experience 2005 - 2009
Job Seasoned Sales & Account Management Professional
Industry Computer Software
Experience
eGain Corporation June 2013 - Present
Arkadin Global Conferencing June 2011 - June 2012
Citrix Systems 2009 - June 2011
RightNow Technologies 2005 - 2009
Logility 2003 - 2005
Monster 1999 - 2003
The Computer Merchant 1994 - 1999
Skills
Consultative Selling, Market Penetration, Contract Negotiation, Personal Branding, SaaS, Sales Operations, Strategic Partnerships, Selling, Direct Sales, Enterprise Software, Account Management, Strategy, Go-to-market Strategy, Entrepreneurship, Sales, Business Development, Leadership, Customer Retention, Salesforce.com, Sales Process, Sales Management, Inside Sales
Education
University of Massachusetts, Amherst 1986 — 1990
Bachelor of Arts (B.A.), Political Science and History
Duxbury High School
eGain Corporation June 2013 - Present
Arkadin Global Conferencing June 2011 - June 2012
Citrix Systems 2009 - June 2011
RightNow Technologies 2005 - 2009
Logility 2003 - 2005
Monster 1999 - 2003
The Computer Merchant 1994 - 1999
Skills
Consultative Selling, Market Penetration, Contract Negotiation, Personal Branding, SaaS, Sales Operations, Strategic Partnerships, Selling, Direct Sales, Enterprise Software, Account Management, Strategy, Go-to-market Strategy, Entrepreneurship, Sales, Business Development, Leadership, Customer Retention, Salesforce.com, Sales Process, Sales Management, Inside Sales
Education
University of Massachusetts, Amherst 1986 — 1990
Bachelor of Arts (B.A.), Political Science and History
Duxbury High School
Brent Northcutt Brent Northcutt's RightNow Technologies Experience March 2010 - February 2012
Job MySQL Database Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies March 2010 - February 2012
I-land Internet Service January 2006 - July 2009
US Army December 1992 - December 1995
Skills
MySQL, MySQL database design, Percona Server, MySQL Tools, Replication, Query Optimization, Database Administration, Cloud Computing, Linux server..., Linux Tools, CentOS, Linux Kernel, Python, Perl, Bash, Flashcache, System Administration, Database Optimization, High Availability, Linux, Shell Scripting, Databases, Linux System...
Education
State Fair Community College 2002 — 2009
Associate of Applied Science, Computer Information Systems; Programming
Oracle March 2012 - Present
RightNow Technologies March 2010 - February 2012
I-land Internet Service January 2006 - July 2009
US Army December 1992 - December 1995
Skills
MySQL, MySQL database design, Percona Server, MySQL Tools, Replication, Query Optimization, Database Administration, Cloud Computing, Linux server..., Linux Tools, CentOS, Linux Kernel, Python, Perl, Bash, Flashcache, System Administration, Database Optimization, High Availability, Linux, Shell Scripting, Databases, Linux System...
Education
State Fair Community College 2002 — 2009
Associate of Applied Science, Computer Information Systems; Programming
Tracy Larimer Tracy Larimer's RightNow Technologies Experience September 2009 - July 2011
Job Regional Sales Director at Foundant Technologies
Industry Computer Software
Experience
Foundant Technologies November 2014 - Present
West Paw Design July 2011 - November 2014
RightNow Technologies September 2009 - July 2011
RightNow Technologies January 2005 - August 2010
RightNow Technologies March 2002 - December 2004
RightNow Technologies June 2000 - February 2002
RightNow Technologies February 1999 - June 2000
Skills
SaaS, CRM, Sales Management, Enterprise Software, Account Management, Strategy, Budgets, Sales Operations, International Sales, Forecasting, Solution Selling, Professional Services, Direct Sales, Analytics, Product Management, Strategic Planning, Management
Education
St. Cloud State University 1989 — 1994
BA, French & International Business
Université Toulouse 1 Capitole 1991 — 1992
Supplemental, French society and politics
Foundant Technologies November 2014 - Present
West Paw Design July 2011 - November 2014
RightNow Technologies September 2009 - July 2011
RightNow Technologies January 2005 - August 2010
RightNow Technologies March 2002 - December 2004
RightNow Technologies June 2000 - February 2002
RightNow Technologies February 1999 - June 2000
Skills
SaaS, CRM, Sales Management, Enterprise Software, Account Management, Strategy, Budgets, Sales Operations, International Sales, Forecasting, Solution Selling, Professional Services, Direct Sales, Analytics, Product Management, Strategic Planning, Management
Education
St. Cloud State University 1989 — 1994
BA, French & International Business
Université Toulouse 1 Capitole 1991 — 1992
Supplemental, French society and politics
Camille Christopherson Camille Christopherson's RightNow Technologies Experience August 2009 - July 2011
Job
Industry Consumer Services
Experience
Oracle January 2012 - Present
RightNow August 2008 - March 2012
RightNow Technologies August 2009 - July 2011
HiveLive August 2008 - September 2009
CK Media October 2007 - August 2008
Weaver Multimedia Group August 2006 - August 2007
Colorado Housing and Finance Authority August 2005 - August 2006
University of Denver, Bridge Project 2002 - 2003
Skills
SaaS, Enterprise Software, Start-ups, Cloud Computing, Professional Services, Marketing, Project Management, Leadership, Agile Methodologies, Analytics, Solution Selling, Product Management, Salesforce.com, E-commerce, CRM, Consulting, Account Management, Cross-functional Team..., Sales Process
Education
University of Denver 2003 — 2005
University of St. Thomas 1997 — 2001
BA
Wayzata High School
Oracle January 2012 - Present
RightNow August 2008 - March 2012
RightNow Technologies August 2009 - July 2011
HiveLive August 2008 - September 2009
CK Media October 2007 - August 2008
Weaver Multimedia Group August 2006 - August 2007
Colorado Housing and Finance Authority August 2005 - August 2006
University of Denver, Bridge Project 2002 - 2003
Skills
SaaS, Enterprise Software, Start-ups, Cloud Computing, Professional Services, Marketing, Project Management, Leadership, Agile Methodologies, Analytics, Solution Selling, Product Management, Salesforce.com, E-commerce, CRM, Consulting, Account Management, Cross-functional Team..., Sales Process
Education
University of Denver 2003 — 2005
University of St. Thomas 1997 — 2001
BA
Wayzata High School
Rob Irizarry Rob Irizarry's RightNow Technologies Experience October 2008 - March 2012
Job Catalyst, Connector, Entrepreneur
Industry Computer Software
Experience
CodeMontana September 2013 - Present
Kudoso.com August 2012 - Present
Social Data Technologies May 2012 - Present
StartupBozeman.com December 2011 - Present
Montana Programmers September 2008 - Present
Blackstone LaunchPad at Montana State University November 2013 - November 2014
RightNow Technologies October 2008 - March 2012
RightNow Technologies March 2001 - September 2008
RightNow Technologies September 1999 - March 2001
ICL Smart Card Group September 1996 - August 1999
Skills
SaaS, Cloud Computing, Team Building, Ruby on Rails, Customer Experience, Enterprise Software, Product Management, Agile Methodologies, Software Project..., CRM, Start-ups, Software Development, Web Applications, MySQL, Team Leadership, Lean Startup, Open Source, SQL, Ruby, Integration, Entrepreneurship, Software Engineering, Web Development, E-commerce, Management, Sales Enablement, Sales Operations, Scrum, Product Development, Professional Services, Linux
Education
University of Hartford 1980 — 1984
BSEET, Analog & Digital Hardware & Software
CodeMontana September 2013 - Present
Kudoso.com August 2012 - Present
Social Data Technologies May 2012 - Present
StartupBozeman.com December 2011 - Present
Montana Programmers September 2008 - Present
Blackstone LaunchPad at Montana State University November 2013 - November 2014
RightNow Technologies October 2008 - March 2012
RightNow Technologies March 2001 - September 2008
RightNow Technologies September 1999 - March 2001
ICL Smart Card Group September 1996 - August 1999
Skills
SaaS, Cloud Computing, Team Building, Ruby on Rails, Customer Experience, Enterprise Software, Product Management, Agile Methodologies, Software Project..., CRM, Start-ups, Software Development, Web Applications, MySQL, Team Leadership, Lean Startup, Open Source, SQL, Ruby, Integration, Entrepreneurship, Software Engineering, Web Development, E-commerce, Management, Sales Enablement, Sales Operations, Scrum, Product Development, Professional Services, Linux
Education
University of Hartford 1980 — 1984
BSEET, Analog & Digital Hardware & Software
Andrea Stock's RightNow Technologies Experience July 2011 - April 2012
Job Sr. Manager Consulting and Services Deal Management
Industry Computer Software
Experience
Oracle October 2014 - Present
Oracle America Inc September 2013 - October 2014
Oracle America Inc. April 2012 - September 2013
RightNow Technologies July 2011 - April 2012
Vodafone Americas Inc. June 2008 - July 2011
Skills
Customer Service, Microsoft Office, Project Management, Strategic Planning, Process Improvement, Management, Training, Business Development, Business Intelligence
Education
University of Wyoming
Bachelor of Business Administration (B.B.A.)
Culinary Institute of America
Associate's degree, Baking and Pastry Arts
Oracle October 2014 - Present
Oracle America Inc September 2013 - October 2014
Oracle America Inc. April 2012 - September 2013
RightNow Technologies July 2011 - April 2012
Vodafone Americas Inc. June 2008 - July 2011
Skills
Customer Service, Microsoft Office, Project Management, Strategic Planning, Process Improvement, Management, Training, Business Development, Business Intelligence
Education
University of Wyoming
Bachelor of Business Administration (B.B.A.)
Culinary Institute of America
Associate's degree, Baking and Pastry Arts
Carr Campbell Carr Campbell's RightNow Technologies Experience 2003 - 2008
Job President & CEO at Carr's Corvettes & Customs
Industry Automotive
Experience
Carr's Corvettes & Customs July 2007 - Present
RightNow Technologies 2003 - 2008
SCT 2001 - 2003
Vizional Technologies 2000 - 2001
EXE Tecnologies 1998 - 2000
Regency Systems 1994 - 1998
Skills
SaaS, Vehicles, Professional Services, Software Industry, Account Management, Customer Retention, Cloud Computing, Solution Selling, Sales Process, CRM, Enterprise Software, Selling, Sales
Education
Texas Tech University 1984 — 1988
Bachelor of Business Administration (BBA), Corporate Finance
Carr's Corvettes & Customs July 2007 - Present
RightNow Technologies 2003 - 2008
SCT 2001 - 2003
Vizional Technologies 2000 - 2001
EXE Tecnologies 1998 - 2000
Regency Systems 1994 - 1998
Skills
SaaS, Vehicles, Professional Services, Software Industry, Account Management, Customer Retention, Cloud Computing, Solution Selling, Sales Process, CRM, Enterprise Software, Selling, Sales
Education
Texas Tech University 1984 — 1988
Bachelor of Business Administration (BBA), Corporate Finance
Scott Raspa Scott Raspa's RightNow Technologies Experience November 2010 - February 2012
Job Sr. Account Executive at Oracle Corporation
Industry Information Technology and Services
Experience
Oracle Corporation March 2012 - Present
RightNow Technologies November 2010 - February 2012
CA Technologies July 2009 - April 2010
Primavera Systems June 2005 - July 2009
Silicon Graphics, Inc. July 2003 - May 2005
Silicon Graphics, Inc. July 2001 - June 2003
Silicon Graphics Inc. June 1996 - June 2001
Loral Corporation Federal Systems July 1994 - June 1996
IBM June 1987 - July 1994
Skills
•Proven track record..., •In depth experience..., •Solid understanding..., •Team player able to..., •Strong hands-on..., Selling, Direct Sales, CRM, SaaS, Professional Services, Cloud Computing, Enterprise Software, Marketing Strategy, New Business Development, Channel Partners, Business Development, Management, Integration, Sales Operations, Leadership
Education
St. Mary's College of Maryland 1981 — 1986
Bachelor of Science (BS), Natural Sciences
Oracle Corporation March 2012 - Present
RightNow Technologies November 2010 - February 2012
CA Technologies July 2009 - April 2010
Primavera Systems June 2005 - July 2009
Silicon Graphics, Inc. July 2003 - May 2005
Silicon Graphics, Inc. July 2001 - June 2003
Silicon Graphics Inc. June 1996 - June 2001
Loral Corporation Federal Systems July 1994 - June 1996
IBM June 1987 - July 1994
Skills
•Proven track record..., •In depth experience..., •Solid understanding..., •Team player able to..., •Strong hands-on..., Selling, Direct Sales, CRM, SaaS, Professional Services, Cloud Computing, Enterprise Software, Marketing Strategy, New Business Development, Channel Partners, Business Development, Management, Integration, Sales Operations, Leadership
Education
St. Mary's College of Maryland 1981 — 1986
Bachelor of Science (BS), Natural Sciences
Kevin Frost Kevin Frost's RightNow Technologies Experience June 2000 - September 2001
Job Risk Consultant at Der Manouel Insurance Group
Industry Insurance
Experience
Der Manouel Insurance Group August 2013 - Present
Van Beurden Insurance Services March 2004 - August 2013
TransAria, Inc. September 2001 - March 2004
RightNow Technologies June 2000 - September 2001
BennettFrost Personnel Services, Inc. November 1996 - May 2000
Skills
Insurance, Workers Compensation, Commercial Insurance, Bonding, Contractors Insurance, Garbage Haulers..., Liability, Property & Casualty..., Bonds, Professional Liability, Legal Liability, Employee Benefits, Umbrella Insurance, Health Insurance, Brokers, Claims Management, Disability Insurance, Underwriting, Casualty, Risk Management, Casualty Insurance
Education
University of Southern California 1992 — 1996
BA, Political Science
Der Manouel Insurance Group August 2013 - Present
Van Beurden Insurance Services March 2004 - August 2013
TransAria, Inc. September 2001 - March 2004
RightNow Technologies June 2000 - September 2001
BennettFrost Personnel Services, Inc. November 1996 - May 2000
Skills
Insurance, Workers Compensation, Commercial Insurance, Bonding, Contractors Insurance, Garbage Haulers..., Liability, Property & Casualty..., Bonds, Professional Liability, Legal Liability, Employee Benefits, Umbrella Insurance, Health Insurance, Brokers, Claims Management, Disability Insurance, Underwriting, Casualty, Risk Management, Casualty Insurance
Education
University of Southern California 1992 — 1996
BA, Political Science
Susan Shipp Susan Shipp's RightNow Technologies Experience 2008 - 2008
Job Channel and Alliance Marketing
Industry Information Technology and Services
Experience
CenturyLink July 2014 - Present
Rackspace, the Open Cloud Company January 2014 - July 2014
Rackspace, the Open Cloud Company September 2013 - February 2014
Rackspace Hosting November 2012 - September 2013
Rackspace Hosting September 2010 - October 2012
XO Communications 2009 - 2010
RightNow Technologies 2008 - 2008
VeriSign 2005 - 2008
Verisign and MCI 1989 - 2008
MCI Telecommunications 1989 - 2005
Skills
International Marketing, Go-to-market Strategy, Sales Enablement, Field Marketing, Integrated Marketing, Product Management, Channel, Marketing Management, Leadership, Managed Services, Start-ups, Strategy, Enterprise Software, Strategic Partnerships, Multi-channel Marketing, Direct Marketing, Cloud Computing, Marketing, Sales Management, Management, Sales, Program Management, Sales Operations, Business Strategy, Product Development, Marketing Strategy
Education
Texas Christian University
B.F.A and M.S.
CenturyLink July 2014 - Present
Rackspace, the Open Cloud Company January 2014 - July 2014
Rackspace, the Open Cloud Company September 2013 - February 2014
Rackspace Hosting November 2012 - September 2013
Rackspace Hosting September 2010 - October 2012
XO Communications 2009 - 2010
RightNow Technologies 2008 - 2008
VeriSign 2005 - 2008
Verisign and MCI 1989 - 2008
MCI Telecommunications 1989 - 2005
Skills
International Marketing, Go-to-market Strategy, Sales Enablement, Field Marketing, Integrated Marketing, Product Management, Channel, Marketing Management, Leadership, Managed Services, Start-ups, Strategy, Enterprise Software, Strategic Partnerships, Multi-channel Marketing, Direct Marketing, Cloud Computing, Marketing, Sales Management, Management, Sales, Program Management, Sales Operations, Business Strategy, Product Development, Marketing Strategy
Education
Texas Christian University
B.F.A and M.S.
Lara Carmine Lara Carmine's RightNow Technologies Experience February 2005 - December 2007
Job Senior Account Executive at Hillard Architecture Technologies LLP
Industry Information Services
Experience
Hillard Architecture Technologies LLP January 2007 - Present
RightNow Technologies February 2005 - December 2007
PeopleSoft USA Inc. January 2001 - January 2005
Digital River 2000 - 2001
Skills
Sales Management, HRIS, Investment Management, ERP, PeopleSoft
Education
University of Minnesota-Twin Cities 1997 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Hillard Architecture Technologies LLP January 2007 - Present
RightNow Technologies February 2005 - December 2007
PeopleSoft USA Inc. January 2001 - January 2005
Digital River 2000 - 2001
Skills
Sales Management, HRIS, Investment Management, ERP, PeopleSoft
Education
University of Minnesota-Twin Cities 1997 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Jennifer Jagusch Jennifer Jagusch's RightNow Technologies Experience October 2007 - January 2009
Job Sr. Sales Compensation Manager at Zendesk
Industry Computer Software
Experience
Zendesk February 2014 - Present
Xactly Corporation December 2011 - February 2014
RightNow May 2010 - December 2011
RightNow January 2009 - May 2010
RightNow Technologies October 2007 - January 2009
RightNow Technologies January 2007 - October 2007
Red Wing Software September 2004 - January 2007
Target November 2001 - September 2004
Skills
Highly Analytical, Attention To Detail, Deadline Driven, Incentive Programs, Analytical Skills, Sales Compensation, Business Development, Leadership, Analytics, Analysis, Sales, Enterprise Software, Cloud Computing, SaaS, Business Process, Business Intelligence, Management, Sales Enablement, NetSuite
Education
University of Minnesota Duluth 1998 — 2001
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Minnesota-Duluth 1997 — 2001
Bacehlor of Business Administration, Marketing Major, Communications Minor
Zendesk February 2014 - Present
Xactly Corporation December 2011 - February 2014
RightNow May 2010 - December 2011
RightNow January 2009 - May 2010
RightNow Technologies October 2007 - January 2009
RightNow Technologies January 2007 - October 2007
Red Wing Software September 2004 - January 2007
Target November 2001 - September 2004
Skills
Highly Analytical, Attention To Detail, Deadline Driven, Incentive Programs, Analytical Skills, Sales Compensation, Business Development, Leadership, Analytics, Analysis, Sales, Enterprise Software, Cloud Computing, SaaS, Business Process, Business Intelligence, Management, Sales Enablement, NetSuite
Education
University of Minnesota Duluth 1998 — 2001
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Minnesota-Duluth 1997 — 2001
Bacehlor of Business Administration, Marketing Major, Communications Minor
Tenara Blood Tenara Blood's RightNow Technologies Experience January 1999 - March 2009
Job Program Management and Strategic Consulting
Industry Program Development
Experience
Community outreach April 2015 - Present
Esri March 2011 - March 2015
This is Life March 2009 - March 2011
RightNow Technologies January 1999 - March 2009
Skills
Strategy, Program Management, CRM, Leadership, Project Management, SaaS, Process Improvement, Start-ups, Integration, Management, Professional Services, Cloud Computing, Enterprise Software, Business Development, Solution Architecture, Consulting, Change Management
Education
University of California, Berkeley 1992 — 1996
Bachelor’s Degree, Physical Geography
Community outreach April 2015 - Present
Esri March 2011 - March 2015
This is Life March 2009 - March 2011
RightNow Technologies January 1999 - March 2009
Skills
Strategy, Program Management, CRM, Leadership, Project Management, SaaS, Process Improvement, Start-ups, Integration, Management, Professional Services, Cloud Computing, Enterprise Software, Business Development, Solution Architecture, Consulting, Change Management
Education
University of California, Berkeley 1992 — 1996
Bachelor’s Degree, Physical Geography
Kevin O'Meara Kevin O'Meara's RightNow Technologies Experience December 2009 - September 2010
Job Sr. Account Executive at NetSuite, SuiteCommerce
Industry Computer Software
Experience
NetSuite November 2013 - Present
Oracle November 2011 - November 2013
RightNow October 2010 - November 2011
RightNow Technologies December 2009 - September 2010
RightNow Technologies April 2007 - December 2009
HJK Healthcare Solutions May 2006 - April 2007
Skills
Customer Retention, Business Process..., Selling, BPO, Financial Services, Lead Management, Self Service, Customer Service, Relationship Marketing, SaaS, CRM, Enterprise Software, Oracle, Business Development, New Business Development, Solution Selling, Cloud Computing, Analytics, Demand Generation, Strategy, Leadership, Management, Sales, Team Leadership, Mobile Devices, Salesforce.com, Professional Services, Lead Generation, Strategic Partnerships, Networking, Sales Enablement, Sales Process, Go-to-market Strategy, Software Industry, Pre-sales, E-commerce, Sales Operations, PaaS, ERP, Direct Sales, Business Alliances
Education
Troy High
University of Montana
NetSuite November 2013 - Present
Oracle November 2011 - November 2013
RightNow October 2010 - November 2011
RightNow Technologies December 2009 - September 2010
RightNow Technologies April 2007 - December 2009
HJK Healthcare Solutions May 2006 - April 2007
Skills
Customer Retention, Business Process..., Selling, BPO, Financial Services, Lead Management, Self Service, Customer Service, Relationship Marketing, SaaS, CRM, Enterprise Software, Oracle, Business Development, New Business Development, Solution Selling, Cloud Computing, Analytics, Demand Generation, Strategy, Leadership, Management, Sales, Team Leadership, Mobile Devices, Salesforce.com, Professional Services, Lead Generation, Strategic Partnerships, Networking, Sales Enablement, Sales Process, Go-to-market Strategy, Software Industry, Pre-sales, E-commerce, Sales Operations, PaaS, ERP, Direct Sales, Business Alliances
Education
Troy High
University of Montana
Steven Dugas's RightNow Technologies Experience August 2010 - October 2011
Job Sr. Software Engineer at SendGrid
Industry Internet
Experience
SendGrid January 2015 - Present
LivingSocial January 2012 - December 2014
Giveo October 2011 - January 2012
RightNow Technologies August 2010 - October 2011
Bizzuka, Inc. April 2008 - August 2010
Comit Technologies October 2006 - April 2008
The Vermilion June 2006 - December 2006
The Acadian April 2006 - August 2006
Skills
JavaScript, Ember.js, Ruby on Rails, Web Applications, CSS, jQuery, Photoshop, Cross-browser..., Agile Methodologies, Git, PHP, Ruby, HTML, HTML 5, Backbone.js, CMS, AJAX, SEO, jQuery UI, SVN
Education
University of Louisiana at Lafayette 2001 — 2006
Mass Communications, Journalism
SendGrid January 2015 - Present
LivingSocial January 2012 - December 2014
Giveo October 2011 - January 2012
RightNow Technologies August 2010 - October 2011
Bizzuka, Inc. April 2008 - August 2010
Comit Technologies October 2006 - April 2008
The Vermilion June 2006 - December 2006
The Acadian April 2006 - August 2006
Skills
JavaScript, Ember.js, Ruby on Rails, Web Applications, CSS, jQuery, Photoshop, Cross-browser..., Agile Methodologies, Git, PHP, Ruby, HTML, HTML 5, Backbone.js, CMS, AJAX, SEO, jQuery UI, SVN
Education
University of Louisiana at Lafayette 2001 — 2006
Mass Communications, Journalism
Gary Specter's RightNow Technologies Experience May 2008 - March 2009
Job Executive Sales Leader, Enterprise Software
Industry Computer Software
Experience
NetSuite July 2013 - Present
IBM June 2012 - July 2013
Baynote September 2011 - April 2012
IBM March 2009 - September 2011
Sterling Commerce, an IBM Company March 2009 - January 2011
RightNow Technologies May 2008 - March 2009
Sterling Commerce, an IBM Company October 2005 - May 2008
Sterling Commerce/Comergent October 2005 - July 2007
SAP October 2004 - October 2005
Ariba August 2002 - October 2004
Education
The University of New Mexico - Robert O. Anderson School of Management
NetSuite July 2013 - Present
IBM June 2012 - July 2013
Baynote September 2011 - April 2012
IBM March 2009 - September 2011
Sterling Commerce, an IBM Company March 2009 - January 2011
RightNow Technologies May 2008 - March 2009
Sterling Commerce, an IBM Company October 2005 - May 2008
Sterling Commerce/Comergent October 2005 - July 2007
SAP October 2004 - October 2005
Ariba August 2002 - October 2004
Education
The University of New Mexico - Robert O. Anderson School of Management
Kipp Lifson's RightNow Technologies Experience January 2006 - July 2007
Job Senior Consultant: Enterprise Business Solutions, Information Management, Data Change Agent
Industry Information Technology and Services
Experience
Essilor of America, Inc. August 2007 - July 2013
RightNow Technologies January 2006 - July 2007
Lifson Technologies, Inc. July 1999 - January 2006
RealPage, Inc May 1997 - June 1999
. 1982 - 1996
Skills
CRM, Business Intelligence, IT Strategy, Integration, Project Management, Business Process, Enterprise Software, Business Analysis, Process Improvement, Business Development, Enterprise Architecture, Vendor Management, SaaS, Solution Architecture, ERP, Software Project..., Business Process..., SDLC, Requirements Analysis, Management, Strategic Planning, Change Management, Cloud Computing, Cross-functional Team..., Master Data Management, Information Technology, Stakeholder Engagement, Data Integration, IT Management, Program Management, Data Wrangling, Information Architecture, Data Analysis, Data Modeling, Database Design, Data Segmentation, Technological Innovation, User-centered Design, Statements of Work, Customer Experience, Applications Delivery, Technical Enablement, Customer Facing Roles, Building Business..., Mentoring, Owner-managed businesses, Professional Services, Management Consulting
Education
Texas A&M University 1976 — 1981
BS, Computer Science
Essilor of America, Inc. August 2007 - July 2013
RightNow Technologies January 2006 - July 2007
Lifson Technologies, Inc. July 1999 - January 2006
RealPage, Inc May 1997 - June 1999
. 1982 - 1996
Skills
CRM, Business Intelligence, IT Strategy, Integration, Project Management, Business Process, Enterprise Software, Business Analysis, Process Improvement, Business Development, Enterprise Architecture, Vendor Management, SaaS, Solution Architecture, ERP, Software Project..., Business Process..., SDLC, Requirements Analysis, Management, Strategic Planning, Change Management, Cloud Computing, Cross-functional Team..., Master Data Management, Information Technology, Stakeholder Engagement, Data Integration, IT Management, Program Management, Data Wrangling, Information Architecture, Data Analysis, Data Modeling, Database Design, Data Segmentation, Technological Innovation, User-centered Design, Statements of Work, Customer Experience, Applications Delivery, Technical Enablement, Customer Facing Roles, Building Business..., Mentoring, Owner-managed businesses, Professional Services, Management Consulting
Education
Texas A&M University 1976 — 1981
BS, Computer Science
Jeff Gaster's RightNow Technologies Experience September 2007 - May 2010
Job Regional Vice President at Salesforce.com
Industry Computer Software
Experience
Salesforce.com May 2010 - Present
RightNow Technologies September 2007 - May 2010
Siebel - Oracle March 2006 - September 2007
Siebel 2003 - February 2006
Novient 2002 - 2003
air2web 2001 - 2002
Xcellenet 2000 - 2001
Computer Associates 1989 - 2000
Skills
CRM, Sales Management, Enterprise Software, Salesforce.com, Cloud Computing, Sales Enablement, SaaS, Solution Selling, Professional Services, Go-to-market Strategy
Education
University of Florida
BS/BA, Marketing
Salesforce.com May 2010 - Present
RightNow Technologies September 2007 - May 2010
Siebel - Oracle March 2006 - September 2007
Siebel 2003 - February 2006
Novient 2002 - 2003
air2web 2001 - 2002
Xcellenet 2000 - 2001
Computer Associates 1989 - 2000
Skills
CRM, Sales Management, Enterprise Software, Salesforce.com, Cloud Computing, Sales Enablement, SaaS, Solution Selling, Professional Services, Go-to-market Strategy
Education
University of Florida
BS/BA, Marketing
Jeff Sinofsky's RightNow Technologies Experience October 2005 - March 2007
Job Director of Customer Service at ImageScan
Industry Computer Software
Experience
ImageScan April 2007 - Present
RightNow Technologies October 2005 - March 2007
THINQ Learning Solutions October 1995 - October 2005
Skills
Learning Management, Professional Services, Public Sector, Enterprise Software, SaaS, Solution Selling, Process Improvement, Account Management, Customer Experience, Team Building, CRM, Software Implementation, Pre-sales, Project Management, Business Analysis, Business Process..., Customer Experience..., Sales Process, Strategic Planning, Cross-functional Team..., Program Management, Integration, Training, Product Management, Customer Service, IT Strategy, Vendor Management, Business Strategy, Software Project..., Software Installation, Software, Customer Satisfaction, Customer Engagement
Education
University of Baltimore 1992 — 1995
ImageScan April 2007 - Present
RightNow Technologies October 2005 - March 2007
THINQ Learning Solutions October 1995 - October 2005
Skills
Learning Management, Professional Services, Public Sector, Enterprise Software, SaaS, Solution Selling, Process Improvement, Account Management, Customer Experience, Team Building, CRM, Software Implementation, Pre-sales, Project Management, Business Analysis, Business Process..., Customer Experience..., Sales Process, Strategic Planning, Cross-functional Team..., Program Management, Integration, Training, Product Management, Customer Service, IT Strategy, Vendor Management, Business Strategy, Software Project..., Software Installation, Software, Customer Satisfaction, Customer Engagement
Education
University of Baltimore 1992 — 1995
Frank Loiseaux-Purcell's RightNow Technologies Experience July 2006 - November 2006
Job Sr. Principal Salesforce.com Practice, Central at CSC Global Business Services at CSC
Industry Computer Software
Experience
CSC April 2015 - Present
Deloitte Digital February 2013 - April 2015
Deloitte September 2013 - March 2014
PwC July 2012 - February 2013
Emerging Solutions June 2011 - June 2012
Fujitsu May 2011 - June 2011
Salesforce.com December 2006 - May 2011
RightNow Technologies July 2006 - November 2006
Siebel Systems 2000 - July 2006
Siebel System July 1999 - July 2006
Skills
Salesforce.com, Life Sciences, Banking, Oil, Siebel, Force.com, Medical Devices, SaaS, Marketing Automation, Capital Markets, SFDC, CRM, Enterprise Software, Business Intelligence, Project Management, Cloud Computing, Master Data Management, Professional Services, Business Analysis, Strategy, SDLC, Consulting, Management, Integration, Leadership, Sales Operations, Business Strategy, Product Marketing, Change Management, Business Process, Analytics, Team Management, Pre-sales, IT Strategy, Data Center, Selling, Solution Architecture, Business Process..., Enterprise Architecture, Solution Selling, Business Alliances, Product Management, ERP, Information Technology, Software Project..., Outsourcing, Vendor Management, Requirements Analysis, Project Portfolio..., Sales
Education
University of Phoenix 2003 — 2006
BS, Management and Finance
CSC April 2015 - Present
Deloitte Digital February 2013 - April 2015
Deloitte September 2013 - March 2014
PwC July 2012 - February 2013
Emerging Solutions June 2011 - June 2012
Fujitsu May 2011 - June 2011
Salesforce.com December 2006 - May 2011
RightNow Technologies July 2006 - November 2006
Siebel Systems 2000 - July 2006
Siebel System July 1999 - July 2006
Skills
Salesforce.com, Life Sciences, Banking, Oil, Siebel, Force.com, Medical Devices, SaaS, Marketing Automation, Capital Markets, SFDC, CRM, Enterprise Software, Business Intelligence, Project Management, Cloud Computing, Master Data Management, Professional Services, Business Analysis, Strategy, SDLC, Consulting, Management, Integration, Leadership, Sales Operations, Business Strategy, Product Marketing, Change Management, Business Process, Analytics, Team Management, Pre-sales, IT Strategy, Data Center, Selling, Solution Architecture, Business Process..., Enterprise Architecture, Solution Selling, Business Alliances, Product Management, ERP, Information Technology, Software Project..., Outsourcing, Vendor Management, Requirements Analysis, Project Portfolio..., Sales
Education
University of Phoenix 2003 — 2006
BS, Management and Finance
Barbara Fantini's RightNow Technologies Experience April 2006 - July 2009
Job Business Systems Operations Manager at RightNow Technologies
Industry Information Technology and Services
Experience
RightNow Technologies April 2006 - July 2009
Oracle corporation November 2005 - February 2006
Oracle Corporation 1997 - 2005
Pilot Software 1997 - 1997
Dendrite 1994 - 1997
Skills
Enterprise Software, Professional Services, Software Project..., Cross-functional Team..., Integration, Management, Requirements Analysis, Software Documentation, Testing
Education
Università degli Studi di Milano 1984 — 1994
laurea, Computer Science
RightNow Technologies April 2006 - July 2009
Oracle corporation November 2005 - February 2006
Oracle Corporation 1997 - 2005
Pilot Software 1997 - 1997
Dendrite 1994 - 1997
Skills
Enterprise Software, Professional Services, Software Project..., Cross-functional Team..., Integration, Management, Requirements Analysis, Software Documentation, Testing
Education
Università degli Studi di Milano 1984 — 1994
laurea, Computer Science
Steve Fangman's RightNow Technologies Experience April 2011 - March 2012
Job Product Area Owner, Oracle Service Cloud Platform
Industry Information Technology and Services
Experience
Oracle March 2012 - Present
RightNow Technologies April 2011 - March 2012
Infocrossing December 1997 - March 2011
Sirius Computer Solutions (MSI was acquired by Sirius) March 1997 - December 1997
Novartis Pharmaceuticals April 1992 - March 1997
IBM June 1987 - April 1992
Skills
SaaS, Product Management, Cloud Computing, Contract Negotiation, Scrum, IaaS, PaaS, Product Owner, Cloud Security, Compliance, PCI DSS, Encryption, Strategy, Cross-functional Team..., Strategic Partnerships, Vendor Management, Outsourcing, Integration, Enterprise Software, Data Center, Management, Virtualization, Agile Methodologies, Business Analysis, Security, Solution Architecture, Enterprise Architecture
Education
University of Nebraska-Lincoln 1983 — 1987
BS, Business
Oracle March 2012 - Present
RightNow Technologies April 2011 - March 2012
Infocrossing December 1997 - March 2011
Sirius Computer Solutions (MSI was acquired by Sirius) March 1997 - December 1997
Novartis Pharmaceuticals April 1992 - March 1997
IBM June 1987 - April 1992
Skills
SaaS, Product Management, Cloud Computing, Contract Negotiation, Scrum, IaaS, PaaS, Product Owner, Cloud Security, Compliance, PCI DSS, Encryption, Strategy, Cross-functional Team..., Strategic Partnerships, Vendor Management, Outsourcing, Integration, Enterprise Software, Data Center, Management, Virtualization, Agile Methodologies, Business Analysis, Security, Solution Architecture, Enterprise Architecture
Education
University of Nebraska-Lincoln 1983 — 1987
BS, Business
Jeffery Varney's RightNow Technologies Experience December 2005 - April 2006
Job Senior Advisor, Process & Performance Management Practice Lead at APQC
Industry Management Consulting
Experience
APQC June 2006 - Present
RightNow Technologies December 2005 - April 2006
CSC June 2000 - October 2005
Raytheon May 1995 - June 2000
McDonnell Douglas June 1986 - May 1995
Skills
Business Analysis, Business Process..., Change Management, Enterprise Architecture, IT Strategy, Integration, Knowledge Management, Management, Training, Strategy, Strategic Planning, Software Project..., Software Engineering, Software Development, SDLC, Project Management, Program Management, Process Improvement, Management Consulting, PMO, PMP
Education
University of Texas at Austin 1982 — 1986
BS
APQC June 2006 - Present
RightNow Technologies December 2005 - April 2006
CSC June 2000 - October 2005
Raytheon May 1995 - June 2000
McDonnell Douglas June 1986 - May 1995
Skills
Business Analysis, Business Process..., Change Management, Enterprise Architecture, IT Strategy, Integration, Knowledge Management, Management, Training, Strategy, Strategic Planning, Software Project..., Software Engineering, Software Development, SDLC, Project Management, Program Management, Process Improvement, Management Consulting, PMO, PMP
Education
University of Texas at Austin 1982 — 1986
BS
Karl Harrocks's RightNow Technologies Experience 2000 - 2002
Job VP of Sales at PREDICTif Solutions
Industry Information Technology and Services
Experience
PREDICTif Solutions March 2012 - Present
ASG November 2010 - January 2012
Pirean Ltd February 2010 - November 2010
Marimon Business Systems July 2009 - February 2010
FrontRange Solutions March 2008 - May 2009
BMC Software January 2003 - March 2008
RightNow Technologies 2000 - 2002
XpertIT 1998 - 2000
Kerridge 1996 - 1998
Skills
Closing Deals, Account Management, ITIL, IT Service Management, New Business Development, Service Management, Solution Selling, Cloud Computing, Software Sales, Enterprise Software, Business Intelligence, Software Industry, Deal Closure, Selling, Management, SaaS, Sales Operations, Strategy, Salesforce.com, Sales, Enterprise Architecture, Direct Sales, Professional Services, Business Alliances, Sales Process, Channel Partners, Lead Generation, Pre-sales, Networking, CRM, Sales Enablement, Sales Management, Business Development, Sales Presentations, Cold Calling, Start-ups, Consulting, Partner Management, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Managed Services, Security, Product Management, Product Marketing, Data Center, Competitive Analysis, Flower Arrangements, Hyperion Enterprise, Leadership
Education
University of Glamorgan 1996 — 1998
Bishop Wordsworth School
Calday Grange Grammar
PREDICTif Solutions March 2012 - Present
ASG November 2010 - January 2012
Pirean Ltd February 2010 - November 2010
Marimon Business Systems July 2009 - February 2010
FrontRange Solutions March 2008 - May 2009
BMC Software January 2003 - March 2008
RightNow Technologies 2000 - 2002
XpertIT 1998 - 2000
Kerridge 1996 - 1998
Skills
Closing Deals, Account Management, ITIL, IT Service Management, New Business Development, Service Management, Solution Selling, Cloud Computing, Software Sales, Enterprise Software, Business Intelligence, Software Industry, Deal Closure, Selling, Management, SaaS, Sales Operations, Strategy, Salesforce.com, Sales, Enterprise Architecture, Direct Sales, Professional Services, Business Alliances, Sales Process, Channel Partners, Lead Generation, Pre-sales, Networking, CRM, Sales Enablement, Sales Management, Business Development, Sales Presentations, Cold Calling, Start-ups, Consulting, Partner Management, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Managed Services, Security, Product Management, Product Marketing, Data Center, Competitive Analysis, Flower Arrangements, Hyperion Enterprise, Leadership
Education
University of Glamorgan 1996 — 1998
Bishop Wordsworth School
Calday Grange Grammar
Sidony Stone's RightNow Technologies Experience August 2010 - March 2012
Job Channel Manager at Oracle
Industry Information Technology and Services
Experience
RightNow Technologies August 2010 - March 2012
Avaya September 2009 - April 2010
Siemens Enterprise Communications October 2006 - July 2009
Siemens / Siemens Communications 2002 - 2006
Siemens Enterprise Networks / IBM / ROLM October 1986 - September 2002
Skills
Outsourcing, Account Management, Solution Selling, SaaS, Strategy, Business Development, Cloud Computing, Strategic Partnerships
Education
Thunderbird School of Global Management
Masters International Management
Universidad Europea
University of Denver
BA Political Science and Spanish
RightNow Technologies August 2010 - March 2012
Avaya September 2009 - April 2010
Siemens Enterprise Communications October 2006 - July 2009
Siemens / Siemens Communications 2002 - 2006
Siemens Enterprise Networks / IBM / ROLM October 1986 - September 2002
Skills
Outsourcing, Account Management, Solution Selling, SaaS, Strategy, Business Development, Cloud Computing, Strategic Partnerships
Education
Thunderbird School of Global Management
Masters International Management
Universidad Europea
University of Denver
BA Political Science and Spanish
Eric Durham's RightNow Technologies Experience 2006 - 2007
Job Specialist Sales
Industry Telecommunications
Experience
Bright House Networks August 2015 - Present
TIBCO/LogLogic February 2010 - August 2015
Trillium Software February 2007 - June 2009
RightNow Technologies 2006 - 2007
Computer 2000 March 2004 - December 2005
Skills
Cloud Computing, Business Development, Management, New Business Development, SOA, Enterprise Software, SaaS, Security, Sales, Solution Selling, Business Intelligence, Salesforce.com, Lead Generation, Pre-sales, Go-to-market Strategy, Professional Services, CRM
Education
Troy University 1990 — 1991
MSc, Management
University of Maryland College Park 1986 — 1990
BSc, Business, Computer Studies
Northwest High
Bright House Networks August 2015 - Present
TIBCO/LogLogic February 2010 - August 2015
Trillium Software February 2007 - June 2009
RightNow Technologies 2006 - 2007
Computer 2000 March 2004 - December 2005
Skills
Cloud Computing, Business Development, Management, New Business Development, SOA, Enterprise Software, SaaS, Security, Sales, Solution Selling, Business Intelligence, Salesforce.com, Lead Generation, Pre-sales, Go-to-market Strategy, Professional Services, CRM
Education
Troy University 1990 — 1991
MSc, Management
University of Maryland College Park 1986 — 1990
BSc, Business, Computer Studies
Northwest High
Douglas Baenen's RightNow Technologies Experience October 2005 - January 2007
Job Risk Management Specialist at Dun & Bradstreet
Industry Information Services
Experience
Dun & Bradstreet December 2011 - Present
Experian November 2009 - December 2011
Premiere Global Services January 2007 - May 2008
RightNow Technologies October 2005 - January 2007
eGain Communications 2003 - 2005
Remedy Corporation February 2001 - October 2002
Siebel Systems February 2000 - January 2001
Dun & Bradstreet January 1985 - January 2000
D&B 1985 - 2000
Skills
Solution Selling, Leadership, Team Leadership, Salesforce.com, CRM, Cloud Computing, Strategy, Sales, Sales Process, Lead Generation, SaaS, Business Development, Analytics, Account Management, Management
Education
University of Oregon 1979 — 1983
BS
Beaverton High School
Dun & Bradstreet December 2011 - Present
Experian November 2009 - December 2011
Premiere Global Services January 2007 - May 2008
RightNow Technologies October 2005 - January 2007
eGain Communications 2003 - 2005
Remedy Corporation February 2001 - October 2002
Siebel Systems February 2000 - January 2001
Dun & Bradstreet January 1985 - January 2000
D&B 1985 - 2000
Skills
Solution Selling, Leadership, Team Leadership, Salesforce.com, CRM, Cloud Computing, Strategy, Sales, Sales Process, Lead Generation, SaaS, Business Development, Analytics, Account Management, Management
Education
University of Oregon 1979 — 1983
BS
Beaverton High School
Josh Bowcott's RightNow Technologies Experience July 2009 - October 2011
Job Product Manager at Oracle
Industry Computer Software
Experience
Oracle April 2014 - Present
Oracle October 2011 - April 2014
RightNow Technologies July 2009 - October 2011
TopLine Strategies August 2008 - July 2009
Sage Software October 2001 - August 2008
SalesLogix July 1999 - October 2001
SalesLogix July 1998 - July 1999
Skills
C#, SQL Server, HTML + CSS, ASP.NET, Agile, Scrum, MVC, WPF, Agile Methodologies, Microsoft SQL Server, Oracle, HTML, Visual Studio, Software Development, Business Intelligence, SQL, Databases, .NET, JavaScript, Web Applications, SDLC, Cloud Computing
Education
DeVry 1997 — 2000
BS, CIS
The Ohio State University 1989 — 1994
BS, Landscape Architecture
Oracle April 2014 - Present
Oracle October 2011 - April 2014
RightNow Technologies July 2009 - October 2011
TopLine Strategies August 2008 - July 2009
Sage Software October 2001 - August 2008
SalesLogix July 1999 - October 2001
SalesLogix July 1998 - July 1999
Skills
C#, SQL Server, HTML + CSS, ASP.NET, Agile, Scrum, MVC, WPF, Agile Methodologies, Microsoft SQL Server, Oracle, HTML, Visual Studio, Software Development, Business Intelligence, SQL, Databases, .NET, JavaScript, Web Applications, SDLC, Cloud Computing
Education
DeVry 1997 — 2000
BS, CIS
The Ohio State University 1989 — 1994
BS, Landscape Architecture
Reggie Fleurima's RightNow Technologies Experience 2007 - 2008
Job Account Executive at Telx
Industry Computer Software
Experience
Telx January 2012 - Present
Infor 2008 - January 2012
RightNow Technologies 2007 - 2008
StarCite 2005 - 2007
Factiva, A Dow Jones Company 1999 - 2005
Mobius Management Systems 1998 - 1999
Education
University of Notre Dame 1991 — 1995
Evanston township
Telx January 2012 - Present
Infor 2008 - January 2012
RightNow Technologies 2007 - 2008
StarCite 2005 - 2007
Factiva, A Dow Jones Company 1999 - 2005
Mobius Management Systems 1998 - 1999
Education
University of Notre Dame 1991 — 1995
Evanston township
Mike Alber's RightNow Technologies Experience March 2010 - March 2012
Job CX Design Strategy Manager at Oracle
Industry Internet
Experience
Oracle March 2012 - Present
RightNow Technologies March 2010 - March 2012
Rally Software Development January 2008 - March 2010
Rally Software Development April 2007 - December 2007
Gameday Eyeblack July 2006 - August 2006
Skills
Social Media Marketing, SEO, Community Management, Web Analytics, Agile Methodologies, Blogging, Management, Marketing Communications, Customer Experience, SaaS, Product Management, Social Networking, Cloud Computing, Program Management, Customer Experience..., Strategy, CRM, Facebook, Enterprise Software, Social Media
Education
University of Colorado Denver 2003 — 2007
Oracle March 2012 - Present
RightNow Technologies March 2010 - March 2012
Rally Software Development January 2008 - March 2010
Rally Software Development April 2007 - December 2007
Gameday Eyeblack July 2006 - August 2006
Skills
Social Media Marketing, SEO, Community Management, Web Analytics, Agile Methodologies, Blogging, Management, Marketing Communications, Customer Experience, SaaS, Product Management, Social Networking, Cloud Computing, Program Management, Customer Experience..., Strategy, CRM, Facebook, Enterprise Software, Social Media
Education
University of Colorado Denver 2003 — 2007
Anthony Solpietro's RightNow Technologies Experience Engineering ManagerNortel Networks1992 - 2001
Job Manager Voice Implementations at RightNow Technologies
Industry Computer Software
Experience
RightNow Technologies Engineering ManagerNortel Networks1992 - 2001
Education
State University of New York College at Brockport 1967 — 1972
RightNow Technologies Engineering ManagerNortel Networks1992 - 2001
Education
State University of New York College at Brockport 1967 — 1972
Peter Dunning's RightNow Technologies Experience 2002 - March 2006
Job Executive Enterprise Software
Industry Computer Software
Experience
TechCXO July 2015 - Present
Aravo Solutions June 2013 - Present
Accenture September 2010 - April 2012
SAP January 2006 - August 2008
RightNow Technologies 2002 - March 2006
Skills
SaaS, Enterprise Software, Professional Services, Cloud Computing, Go-to-market Strategy, Business Alliances, Start-ups, CRM, Strategic Partnerships, Solution Selling, Product Management, Business Intelligence, Sales Process, Channel, Business Development, Demand Generation, Lead Generation, Strategic Alliances, Sales Management, Salesforce.com, SAP, Oracle, CEO, IPO, SVP Global Sales, President, Growth, Turnaround Experience, Sales Enablement, New Business Development, Consulting, Analytics, Executive Management, Pre-sales, Channel Partners, Marketing Automation
Education
The University of Georgia
Bachelor of Business Administration (BBA), Finance/Marketing
TechCXO July 2015 - Present
Aravo Solutions June 2013 - Present
Accenture September 2010 - April 2012
SAP January 2006 - August 2008
RightNow Technologies 2002 - March 2006
Skills
SaaS, Enterprise Software, Professional Services, Cloud Computing, Go-to-market Strategy, Business Alliances, Start-ups, CRM, Strategic Partnerships, Solution Selling, Product Management, Business Intelligence, Sales Process, Channel, Business Development, Demand Generation, Lead Generation, Strategic Alliances, Sales Management, Salesforce.com, SAP, Oracle, CEO, IPO, SVP Global Sales, President, Growth, Turnaround Experience, Sales Enablement, New Business Development, Consulting, Analytics, Executive Management, Pre-sales, Channel Partners, Marketing Automation
Education
The University of Georgia
Bachelor of Business Administration (BBA), Finance/Marketing
Mac Hammond's RightNow Technologies Experience April 2007 - January 2011
Job Director of Customer Solutions North America at Voxeo
Industry Computer Software
Experience
Voxeo July 2011 - Present
RightNow Technologies April 2007 - January 2011
Intervoice July 1996 - July 2006
Education
University of Central Florida 1967 — 1972
Voxeo July 2011 - Present
RightNow Technologies April 2007 - January 2011
Intervoice July 1996 - July 2006
Education
University of Central Florida 1967 — 1972
Emily Cottom's RightNow Technologies Experience 2005 - March 2012
Job Senior Manager, Product Strategy at Oracle
Industry Marketing and Advertising
Experience
Oracle August 2012 - June 2013
Oracle March 2012 - August 2012
RightNow Technologies 2005 - March 2012
Websense 2003 - 2005
Eovia 2000 - 2004
Skills
Copywriting, Video, Brand Architecture, Scripting, Creative Industries, Photo Shoots, Lead Generation, Demand Generation, Marketing Automation, Email Marketing, Integrated Marketing, SaaS
Education
University of Kansas 1991 — 1996
BS, Journalism
University of California, San Diego 2003 — 2003
Extended Studies, Product Management, Branding and Positioning
Oracle August 2012 - June 2013
Oracle March 2012 - August 2012
RightNow Technologies 2005 - March 2012
Websense 2003 - 2005
Eovia 2000 - 2004
Skills
Copywriting, Video, Brand Architecture, Scripting, Creative Industries, Photo Shoots, Lead Generation, Demand Generation, Marketing Automation, Email Marketing, Integrated Marketing, SaaS
Education
University of Kansas 1991 — 1996
BS, Journalism
University of California, San Diego 2003 — 2003
Extended Studies, Product Management, Branding and Positioning
Bojana Susak's RightNow Technologies Experience January 2006 - February 2012
Job Senior QA Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies January 2006 - February 2012
Ripple Marketing February 2004 - April 2005
Arts Market 2002 - 2004
Montana State University 1998 - 2002
Skills
Test Planning, Test Automation, Software Quality..., Regression Testing, Defect Tracking, Test Management, Mobile Testing, Agile Methodologies, PHP, Web Testing, Scrum, Visual Basic, SQL, Market Research, Qualitative Research, Quantitative Research, Feasibility Studies
Education
University of Belgrade
Bachelor of Arts (BA), Sociology
Oracle March 2012 - Present
RightNow Technologies January 2006 - February 2012
Ripple Marketing February 2004 - April 2005
Arts Market 2002 - 2004
Montana State University 1998 - 2002
Skills
Test Planning, Test Automation, Software Quality..., Regression Testing, Defect Tracking, Test Management, Mobile Testing, Agile Methodologies, PHP, Web Testing, Scrum, Visual Basic, SQL, Market Research, Qualitative Research, Quantitative Research, Feasibility Studies
Education
University of Belgrade
Bachelor of Arts (BA), Sociology
Collin Morphew's RightNow Technologies Experience February 2000 - March 2001
Job Regional Manager at Sprinklr: Helping Brands Engage the Voice of the Customer across every touchpoint
Industry Computer Software
Experience
Sprinklr January 2015 - Present
Splunk June 2014 - January 2015
Verint June 2010 - June 2014
Oracle May 2008 - June 2010
BEA Systems (acquired by Oracle) March 2004 - May 2008
McAfee June 2001 - March 2004
RightNow Technologies February 2000 - March 2001
Education
The University of Texas at Arlington
Sprinklr January 2015 - Present
Splunk June 2014 - January 2015
Verint June 2010 - June 2014
Oracle May 2008 - June 2010
BEA Systems (acquired by Oracle) March 2004 - May 2008
McAfee June 2001 - March 2004
RightNow Technologies February 2000 - March 2001
Education
The University of Texas at Arlington
Douglas Brunelle's RightNow Technologies Experience January 2006 - March 2007
Job Commercial, Health & Personal Lines Insurance
Industry Insurance
Experience
James Zander & Associates May 2014 - Present
RockStar Repair Inc. January 2008 - March 2014
RightNow Technologies January 2006 - March 2007
i2 Technologies November 2004 - March 2006
StatGroup LLC 1998 - 2004
Accu-Pak Inc. 1996 - 1998
Guitar Center 1990 - 1992
Skills
CRM, Business Development, Sales, Sales Operations, Selling, Sales Management, Account Management, Dale Carnegie Institute..., INSight Selling..., Solutions Selling...
Education
The University of Texas at Dallas 1993 — 1996
Bachelor's Degree, Interdisciplinary Studies
James Zander & Associates May 2014 - Present
RockStar Repair Inc. January 2008 - March 2014
RightNow Technologies January 2006 - March 2007
i2 Technologies November 2004 - March 2006
StatGroup LLC 1998 - 2004
Accu-Pak Inc. 1996 - 1998
Guitar Center 1990 - 1992
Skills
CRM, Business Development, Sales, Sales Operations, Selling, Sales Management, Account Management, Dale Carnegie Institute..., INSight Selling..., Solutions Selling...
Education
The University of Texas at Dallas 1993 — 1996
Bachelor's Degree, Interdisciplinary Studies
Erik Brilz's RightNow Technologies Experience June 2006 - October 2008
Job at Axiom IT Solutions, Inc.
Industry Computer Software
Experience
AXIOM IT Solutions, Inc. November 2008 - Present
RightNow Technologies June 2006 - October 2008
AXIOM IT Solutions, Inc. September 2005 - June 2006
Education
University of Montana 2003 — 2008
Master of Science, Computer Science
University of Montana 1999 — 2003
Bachelor of Science, Combined Computer Science and Mathematical Sciences
AXIOM IT Solutions, Inc. November 2008 - Present
RightNow Technologies June 2006 - October 2008
AXIOM IT Solutions, Inc. September 2005 - June 2006
Education
University of Montana 2003 — 2008
Master of Science, Computer Science
University of Montana 1999 — 2003
Bachelor of Science, Combined Computer Science and Mathematical Sciences
Jennifer Marlenee's RightNow Technologies Experience August 2004 - Present
Job Senior Quality Assurance Engineer at RightNow Technologies
Industry Computer Software
Experience
RightNow Technologies August 2004 - Present
RightNow Technologies February 2006 - January 2008
Allied Insurance January 2004 - August 2004
Wells Fargo May 2003 - January 2004
Principal Financial Group March 1997 - October 2002
Education
University of Colorado Colorado Springs 1987 — 1992
BA, Economics
RightNow Technologies August 2004 - Present
RightNow Technologies February 2006 - January 2008
Allied Insurance January 2004 - August 2004
Wells Fargo May 2003 - January 2004
Principal Financial Group March 1997 - October 2002
Education
University of Colorado Colorado Springs 1987 — 1992
BA, Economics
Jason Bridwell's RightNow Technologies Experience September 1999 - December 2002
Job Sales Manager Handheld Business at CradlePoint, Inc.
Industry Computer Hardware
Experience
CradlePoint Inc. Program Manager, ITNational Flood ServicesJune 2006 - May 2007
RightNow Technologies September 1999 - December 2002
Education
The University of Montana - School of Business Administration 1988 — 1993
BS, Business Management/Marketing
CradlePoint Inc. Program Manager, ITNational Flood ServicesJune 2006 - May 2007
RightNow Technologies September 1999 - December 2002
Education
The University of Montana - School of Business Administration 1988 — 1993
BS, Business Management/Marketing
Andrew J. Durrans's RightNow Technologies Experience May 2007 - March 2012
Job Consultant at Appirio
Industry Information Technology and Services
Experience
Appirio November 2014 - Present
Oracle November 2013 - November 2014
Oracle 2012 - November 2013
RightNow Technologies May 2007 - March 2012
Convergys 2000 - 2006
Marriott Hotels 1998 - 2000
Skills
SaaS, Cloud Computing, Enterprise Software, Integration, Software Project..., XML, Requirements Analysis, CRM, Software Development, Web Services, SQL, Solution Architecture, Business Intelligence, Linux, Pre-sales, SOAP, MySQL, Agile Methodologies, Salesforce.com...
Education
University of Phoenix 2009 — 2011
BSIT, Software Engineering
Weber State University 1997 — 1998
Appirio November 2014 - Present
Oracle November 2013 - November 2014
Oracle 2012 - November 2013
RightNow Technologies May 2007 - March 2012
Convergys 2000 - 2006
Marriott Hotels 1998 - 2000
Skills
SaaS, Cloud Computing, Enterprise Software, Integration, Software Project..., XML, Requirements Analysis, CRM, Software Development, Web Services, SQL, Solution Architecture, Business Intelligence, Linux, Pre-sales, SOAP, MySQL, Agile Methodologies, Salesforce.com...
Education
University of Phoenix 2009 — 2011
BSIT, Software Engineering
Weber State University 1997 — 1998
Jason Elmore's RightNow Technologies Experience January 2006 - September 2006
Job Business Development Executive at EO
Industry Computer Software
Experience
EO April 2009 - Present
Wachovia, A Wells Fargo Company October 2006 - June 2008
RightNow Technologies January 2006 - September 2006
Hewlett-Packard October 2004 - January 2006
Education
University of Montana 1994 — 1997
BA, Psychology
EO April 2009 - Present
Wachovia, A Wells Fargo Company October 2006 - June 2008
RightNow Technologies January 2006 - September 2006
Hewlett-Packard October 2004 - January 2006
Education
University of Montana 1994 — 1997
BA, Psychology
Anthony Solpietro's RightNow Technologies Experience Senior Principle ConsultantOracleMarch 2012 - Present
Job Retired!
Industry Computer Software
Experience
RightNow Technologies Senior Principle ConsultantOracleMarch 2012 - Present
Nortel 1991 - 2001
Computer Consoles 1976 - 1992
Skills
Cloud Computing, Software Development, Integration, Enterprise Software, SaaS, Software Project...
Education
State University of New York College at Brockport 1967 — 1972
BS, Biology
RightNow Technologies Senior Principle ConsultantOracleMarch 2012 - Present
Nortel 1991 - 2001
Computer Consoles 1976 - 1992
Skills
Cloud Computing, Software Development, Integration, Enterprise Software, SaaS, Software Project...
Education
State University of New York College at Brockport 1967 — 1972
BS, Biology
Jeffrey Marker's RightNow Technologies Experience April 2009 - March 2012
Job Security Analyst at Oracle
Industry Computer & Network Security
Experience
Oracle March 2012 - Present
RightNow Technologies April 2009 - March 2012
Group Health Incorporated May 2005 - April 2009
OAO Technologies July 2004 - May 2005
JSInc. January 2002 - July 2004
StarMedia 2000 - 2001
Education
St. Olaf College 1987 — 1992
Chemistry, Religion, Norwegian
Oracle March 2012 - Present
RightNow Technologies April 2009 - March 2012
Group Health Incorporated May 2005 - April 2009
OAO Technologies July 2004 - May 2005
JSInc. January 2002 - July 2004
StarMedia 2000 - 2001
Education
St. Olaf College 1987 — 1992
Chemistry, Religion, Norwegian
Tom Emert's RightNow Technologies Experience May 2008 - December 2009
Job Senior Client Executive at SAS Federal
Industry Computer Software
Experience
SAS January 2010 - Present
RightNow Technologies May 2008 - December 2009
Oracle 1997 - 2000
Skills
Solution Selling, Cloud Computing, Enterprise Software, SaaS, Professional Services, Channel Partners, Analytics, Sales Enablement, Demand Generation, Business Alliances, Software Industry, Enterprise Architecture, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Data Warehousing, Business Intelligence, CRM
Education
The Johns Hopkins University 1990 — 1993
MBA, Marketing
University of Pittsburgh 1980 — 1984
BS, Computer Science
SAS January 2010 - Present
RightNow Technologies May 2008 - December 2009
Oracle 1997 - 2000
Skills
Solution Selling, Cloud Computing, Enterprise Software, SaaS, Professional Services, Channel Partners, Analytics, Sales Enablement, Demand Generation, Business Alliances, Software Industry, Enterprise Architecture, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Data Warehousing, Business Intelligence, CRM
Education
The Johns Hopkins University 1990 — 1993
MBA, Marketing
University of Pittsburgh 1980 — 1984
BS, Computer Science
Brant Wiehardt's RightNow Technologies Experience 2001 - 2003
Job Financial Advisor at Northwestern Mutual
Industry Financial Services
Experience
Northwestern Mutual April 2011 - Present
DesignOptions 2003 - 2011
RightNow Technologies 2001 - 2003
Metatec International 1999 - 2001
Education
University of Arizona 1995 — 1998
BS, Business Admin / Marketing
Northwestern Mutual April 2011 - Present
DesignOptions 2003 - 2011
RightNow Technologies 2001 - 2003
Metatec International 1999 - 2001
Education
University of Arizona 1995 — 1998
BS, Business Admin / Marketing
Abby Hastings's RightNow Technologies Experience March 2010 - February 2012
Job Principal Sales Consultant, Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies March 2010 - February 2012
RightNow 2008 - 2010
Apptix 2006 - 2008
Intersections Inc. 2005 - 2006
Cybertrust November 1999 - November 2005
Skills
SaaS, Cloud Computing, Program Management, Enterprise Software, Software Project..., CRM, Project Management, Professional Services
Education
University of North Carolina at Chapel Hill 1992 — 1996
BA, English, Women's Studies
Noble and Greenough School 1986 — 1992
Oracle March 2012 - Present
RightNow Technologies March 2010 - February 2012
RightNow 2008 - 2010
Apptix 2006 - 2008
Intersections Inc. 2005 - 2006
Cybertrust November 1999 - November 2005
Skills
SaaS, Cloud Computing, Program Management, Enterprise Software, Software Project..., CRM, Project Management, Professional Services
Education
University of North Carolina at Chapel Hill 1992 — 1996
BA, English, Women's Studies
Noble and Greenough School 1986 — 1992
Aaron Olsen's RightNow Technologies Experience February 2011 - Present
Job Premium Care Account Manager at RightNow Technologies
Industry Computer Software
Experience
RightNow Technologies February 2011 - Present
Blue Cross Blue Shield of Montana September 2009 - February 2011
Intelligent InSites August 2008 - August 2009
SEI LLC October 2007 - August 2008
Skills
Cloud Computing, CRM, Solution Selling, SaaS, Account Management, Product Management, Customer Experience, Enterprise Software
Education
The University of North Dakota 2005 — 2007
Bachelor Of Science, Entreprenuership
RightNow Technologies February 2011 - Present
Blue Cross Blue Shield of Montana September 2009 - February 2011
Intelligent InSites August 2008 - August 2009
SEI LLC October 2007 - August 2008
Skills
Cloud Computing, CRM, Solution Selling, SaaS, Account Management, Product Management, Customer Experience, Enterprise Software
Education
The University of North Dakota 2005 — 2007
Bachelor Of Science, Entreprenuership
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk