Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Milestone Technologies, Inc. June 2014 - Present
CGNET April 2014 - Present
Yerba Buena High School February 2004 - Present
Anki, Inc. September 2013 - February 2014
Wireless Advocates November 2012 - September 2013
AT&T August 2009 - November 2012
CSD February 2009 - August 2009
CSD September 2008 - February 2009
Comcast Cable January 2005 - December 2007
Comcast Cable August 2004 - January 2005
Skills
Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Operations, Telecommunications, Wireless, Team Leadership, Customer Retention, Cellular Communications, Call Centers, Troubleshooting, Telecommunications..., Coaching, Sports Coaching, Technical Support, Management
Education
Skyline College 2013 — 2015
Associate of Science (AS), Network Engineering
Comcast Cable July 2007 - Present
Safeway June 2001 - July 2007
Access Travel December 2000 - May 2001
Education
Skyline College 2000 — 2006
Associate of Science (A.S.), Business Administration
CliftonLarsonAllen September 2014 - September 2015
CliftonLarsonAllen LLP February 2013 - September 2014
Comcast Cable February 2012 - February 2013
Depth Communications Inc. June 2011 - February 2012
Skills
Telecommunications, Call Centers, Troubleshooting, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, VoIP, Telephony, Windows
Education
University of Minnesota-Twin Cities 2005 — 2009
Bachelor of Arts, Theatre/Theater
South Dakota State University 2004 — 2005
Bachelor's degree, General Studies
Verizon Wireless September 2015 - Present
Magnolia Audio Video July 2013 - September 2015
Comcast Cable April 2013 - July 2013
Eurest Services 2012 - 2013
Best Buy January 2006 - December 2010
Best Buy December 2000 - December 2006
Skills
Home Theater, Retail, Car Audio, Appliances, Electronic Hardware, Install, Mounting, Customer Service, Microsoft Office, Microsoft Word, Digital Cameras, POS, CRM, Sales, Troubleshooting, Video, Customer Satisfaction
Education
Skyline College 1995 — 1997
Terra Nova High School 1991 — 1995
High School Diploma, Art/Art Studies, General
Comcast Cable April 2015 - Present
US Army May 2005 - Present
Comcast Cable December 2014 - April 2015
Sagebrush Engineering October 2014 - November 2014
CableCom February 2013 - August 2014
Helzberg Diamonds November 2011 - February 2013
Self Employed Home Improvements/Landscaper June 2006 - January 2013
Solano Community College 2011 - 2012
Skills
AutoCAD, Windows, Microsoft Office, Windows 7, Photoshop, Windows Vista, Troubleshooting, Adobe Acrobat, Adobe Creative Suite, AutoCAD Mechanical, AutoCAD Architecture, Autodesk Map, Telecommunications, Invoice Audit, Quality Control, Product Design, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Leadership, Research, Management, Project Planning, Community Outreach
Education
Solano Community College
Civil Engineering
Account Control Technology, Inc. August 2011 - Present
Comcast Cable March 2011 - July 2011
Cochlear June 2010 - March 2011
First Revenue Assurance July 2006 - June 2010
Bhagwan Dass Arora & Co. Pvt. Ltd August 2002 - February 2005
Vivek Contracts Pvt. Ltd July 2001 - July 2002
Skills
Business Analysis, Forecasting, Business Objects, Financial Modeling, Analysis, Project Management, Data Analysis, Market Research, Budgets, Data Modeling, Business Development, Process Improvement, Finance, Strategy, Vendor Management, Management
Education
University of Denver - Daniels College of Business 2005 — 2006
MS, Finance
Shivaji University 1997 — 2001
Civil Engineering, Construction
Lovely Public School 1984 — 1995
High school
UC Berkeley December 2013 - July 2015
UC Berkeley July 2013 - December 2013
AppleOne October 2012 - July 2013
comcast cable June 2007 - May 2010
Clothing Broker November 2004 - June 2007
Skills
Call Center, Customer Support, Microsoft Office, Facebook, Interpersonal..., Oral & Written..., Customer Satisfaction, Customer Experience, Customer Retention, Employee Relations, Recruiting, Human Resources, Internet Recruiting, Customer Service, Interviews, Applicant Tracking..., Hiring, Training, Call Centers, Cold Calling, Onboarding, College Recruiting, Temporary Placement, Leadership
Education
UC Berkeley Extension
Human Resources Management Certificate
University of California, Berkeley 2010 — 2012
BA, Sociology
Solano Community College
AA, University studies: Social Science
Premera Blue Cross October 2014 - Present
Comcast Cable February 2013 - August 2014
Verizon Wireless February 2005 - May 2011
Education
Shoreline Community College 1998 — 1998
GED
Bothell High School 1991 — 1993
required
Comcast Cable January 2015 - Present
Comcast Cable December 2000 - December 2014
AT&T Broadband July 1999 - December 2000
MediaOne April 1996 - July 1999
Continental Cablevision July 1994 - April 1996
Skills
Troubleshooting, Testing, Telecommunications, HFC, Problem Solving, Customer Satisfaction, Broadband, High Speed Internet, Cable Broadband, Fiber Optics, Cable Modems, Cabling, RF, DOCSIS, VoIP, Broadband Access, Provisioning, Cable Television, Wireless, Network Design, Optical Fiber, IP, Ethernet
Education
Skyline College 1982 — 1983
Electronics, Business
Relax The Back January 2014 - Present
Cox Communications April 2013 - December 2013
Fry's Electronics January 2013 - April 2013
Fry's Electronics April 2011 - April 2013
Comcast Cable October 2006 - March 2011
Skills
Troubleshooting, Technical Support, Windows 7, Call Centers, Customer Service, Windows, Microsoft Office, Customer Satisfaction, Team Leadership, Networking, Customer Experience, XP, HTML, Computer Hardware, Direct Sales, Sales
Education
Snow College 2005 — 2006
English Language and Literature, General, Sophmore
Wells Fargo March 2013 - Present
Wells Fargo June 2011 - March 2013
Comcast Cable May 2010 - June 2011
Comcast Cable July 2008 - December 2009
Comcast Cable June 2006 - July 2008
First Data Corp September 2001 - February 2006
Skills
Talent Acquisition, Employee Relations, Hiring, Call Center, Sales Recruitment, Full-cycle Recruiting, Technical Recruiting, Interview Coaching, HR Consulting, Process Consulting, FCC, HR Policies, Interviewing, Compliance, Resume Mining, Employment Law..., Retail Banking, Branch Banking, Consumer Lending, Banking Relationships, Small Business, Cold Calling, Loans, Series 7, Series 66, Cash Flow, Financial Management, Teller, Private Banking, Business Banking, Branch Management, Personal Banker, Investment Banking, Direct Sales, Retail Sales, Sales Growth, Client Relationship..., Recruiting, Interviews, PHR, Call Centers, Personnel Management, Human Resources, Training, SDLC, Workforce Planning, Job Coaching, Onboarding, Applicant Tracking..., Talent Management
Education
Western Governors University 2007 — 2012
Bachelor of Science (BS), Human Resources Management
Sierra College 1998 — 2000
AA, Business Management
Comcast Cable November 2014 - Present
Wireless Advocates October 2006 - November 2014
Rowen Construction September 2002 - September 2006
Skills
Direct Sales, Team Management, Sales Management, Sales Operations, Customer Service, Customer Experience, Project Management, Store Management, Hiring, Inventory Management, Account Management, Employee Training, Recruiting, Team Leadership, Operations Management, Customer Satisfaction, Wireless, Customer Retention, Retail Sales, Exceeding Quotas, Quota Management, Team Building
Education
Calvary Chapel College, York England 1999 — 2002
Bachelor of Arts (B.A.)
South Puget Sound Community College
Associate of Arts (A.A.)
Comcast Cable February 2012 - November 2013
Comcast Cable 2007 - 2012
Comcast Cable 2003 - 2007
Comcast Cable 2000 - 2003
Skills
Telecommunications, Strategic Partnerships, Customer Retention, VOD, Product Management, Wireless, Product Marketing, Broadband, Sales Operations, Customer Experience, VoIP, Direct Sales, Call Centers, Salesforce.com, Cross-functional Team..., Strategy, Leadership, Management, Sales, Marketing Strategy, Marketing, Product Launch, Team Building, Product Development, Marketing Communications, Customer Acquisition, Advertising, Negotiation, Budgets, Sales Management, Strategic Planning
Education
Southeast Missouri State University
Bachelor of Science (BS), Business Administration and Management
US Imaging Network July 2015 - Present
Anthem, Inc. June 2014 - July 2015
National Government Services August 2011 - June 2014
Comcast Cable July 2007 - August 2010
Embarq Logistics June 2004 - July 2007
Skills
Call Center, Leadership, Recruiting, System Administration, Customer Service, Management, Performance Management, Telecommunications, Team Leadership, Customer Satisfaction, Process Improvement, Troubleshooting, Microsoft Office, Outlook, Help Desk Support, Networking, Technical Support, Microsoft Excel, Customer Support, Coaching, Policy, Training, Call Centers, Time Management, Sales, Staff Development, Customer Experience, Analysis, Windows, Team Building, Operations Management, Change Management, Employee Training, Insurance, Information Technology
Education
University of Phoenix 2008 — 2010
Master's degree, Management
Slippery Rock University of Pennsylvania 1999 — 2003
Bachelor of Science (BS), Information Technology
Comcast April 2014 - Present
Comcast December 2011 - April 2014
ManpowerGroup October 2007 - December 2011
Comcast Cable September 2010 - November 2010
Comcast Cable July 2009 - October 2010
DuPont March 2008 - March 2009
CSS Tech - A Division of Contemporary Staffing September 2005 - October 2007
CSS Professional Search - A Division of Contemporary Staffing Solutions December 2004 - September 2005
CSS Tech - A Division of Contemporary Staffing Solutions October 2003 - December 2004
Skills
Applicant Tracking..., Full-cycle Recruiting, Technical Recruiting, Talent Acquisition, Partner Relationship..., Corporate Management, Talent Identification, Recruitment/Retention, Talent Management, Management, SDLC, Project Management, Trusted Business Partner, Leadership, Outsourcing
Education
Shippensburg University of Pennsylvania 1999 — 2003
Business Administration, Business Administration and Management, General
Archbishop Carroll High School 1995 — 1999
General Studies
GECKOBRANDS August 2013 - Present
The Legends Golf Course - City of Massillon August 2012 - Present
Dick's Sporting Goods April 2013 - Present
Nike Golf - Mosaic Sales Solutioins February 2013 - April 2013
Baker's Waterproofing and Foundation Repair April 2010 - June 2011
Comcast Cable March 2006 - April 2010
Comcast Cable April 2004 - March 2006
Comcast Cable August 2001 - April 2004
Comcast Spotlight June 1997 - August 2001
JCPenney Regional Credit Service Center October 1995 - April 1997
Skills
Account Management, Sales, Marketing, Advertising, Direct Marketing, Marketing Communications, Direct Mail, Direct Sales, Integrated Marketing, Training, Social Media Marketing, Product Marketing, Online Marketing, Budgets, Marketing Strategy, Customer Service, Customer Retention, Media Planning, Strategic Planning, Call Centers, Selling
Education
Slippery Rock University of Pennsylvania 1990 — 1994
Bachelor of Arts, Communications
Comcast Cable June 1998 - Present
RecoverOne Forfeiture Solutions, California Bounty Bail Enforcement June 2009 - June 2014
Skills
Testing, Microsoft Excel, Telecommunications, Ethernet, Hardware, Broadband, Optical Fiber, Data Center, Cabling, Troubleshooting, Customer Service, Software Installation, Customer Satisfaction, Enterprise Software, Call Centers, Network Design, TCP/IP, Switches, Customer Retention, Network Administration, VoIP, Direct Sales, Customer Experience, Technical Support, Telephony, Vendor Management, Product Management, Salesforce.com, Visio
Education
Sacramento Regional Public Saftey Center 2008 — 2008
Post Cert., PC832 Firearms Familiarization, A
Sacramento Regional Public Saftey Training Center 2008 — 2008
PC832 Post Cert., PC832 Arrest, Seach & Seizure, A
Silicon Valley University 1995 — 1996
Design drafting, Archtechual mechanical design, B
Shred-It January 2013 - Present
ThomasNet February 2012 - January 2013
Comcast Cable June 2011 - February 2012
SHREDNOW September 2008 - November 2009
Shred-it November 2006 - July 2008
Recall, NA November 2005 - November 2006
WebTech Wireless, Inc September 2003 - October 2004
Dow Jones & Co. Inc.- Newswires Division June 2001 - September 2003
Business Mobility Solutions March 1996 - August 2000
PAGENET, The Paging Network of New Jersey, Inc November 1989 - May 1995
Skills
Customer Service, Sales, Account Management, Sales Management, New Business Development, Solution Selling, Management, Business Development, Telecommunications, Marketing, Operations Management, Salesforce.com, Mobile Devices, Training, Human Resources, Direct Sales, Sales Process
Education
Seton Hall University 1978 — 1982
Bachelor of Science, Business Administration
East Brunswick High School 1975 — 1978
ADP June 2013 - Present
Automatic Data Processing (ADP) March 2010 - June 2013
Comcast Cable August 2009 - March 2010
Comcast 2008 - 2009
Skills
Salesforce.com, Social Media, Building Relationships, Cold Calling, Account Management, Sales Process, Employee Benefits, ADP Payroll, B2B, SaaS, Direct Sales, HRIS, Solution Selling, Benefits Administration, Sales, Workforce Management, Talent Management, Sales Presentations, New Business Development, Talent Acquisition, Applicant Tracking..., Lead Generation, Human Resources, Payroll, Sales Operations, Selling, Employee Relations, Recruiting, Consulting, Customer Retention, CRM, Training, Call Centers
Education
Slippery Rock University of Pennsylvania 2002 — 2005
Bachelors, Information Technology
Carlow University 2000 — 2002
North Catholic High School 1996 — 2000
Comcast Cable September 2015 - Present
Johns Hopkins University September 2014 - Present
Johns Hopkins University September 2008 - August 2014
Johns Hopkins University January 2013 - 2013
Johns Hopkins University January 2012 - May 2012
Skills
Matlab, Robotics, Mathematical Modeling, LaTeX, Numerical Analysis, Biomedical Engineering, Simulations, Signal Processing, Dynamical Systems, Machine Learning, Data Analysis, System Identification, Data Mining, Control Systems Design, Sparse Representation, Numerical Simulation, C++, Statistical Modeling, R, Statistics
Education
The Johns Hopkins University 2008 — 2014
Doctor of Philosophy (Ph.D.)
The Johns Hopkins University 2008 — 2011
Master of Science (M.S.), Robotics
Sharif University of Technology 2004 — 2008
B. Sc., Mechanical Engineering
Equinox October 2014 - Present
Equinox February 2014 - Present
Comcast Cable June 2011 - August 2011
Valet Park of America February 2010 - July 2010
Skills
Microsoft Office, Research, Customer Service, Public Speaking, Teamwork, Microsoft Word, Microsoft Excel, Photoshop, Social Media, PowerPoint, Training, Injury Prevention, Strength Training, Software Documentation, Sports, Cpr Certified, Healthcare, Rehabilitation, Therapeutic Modalities, Outpatient Orthopedics, Orthopedic..., Exercise Instruction, SPSS, Health Assessment, Data Analysis, Fitness, Exercise Prescription, Leadership, Marketing, Sales, Coaching, Nutrition
Education
Skidmore College 2009 — 2013
Health and Exercise Science, Exercise Science and Business
Lawrence Academy at Groton 2004 — 2008
High School
Comcast Cable April 2012 - Present
Vesta Corporation February 2008 - January 2011
Emmanuel Presbyterian Church January 2007 - September 2008
First Presbyterian Church April 2005 - January 2007
Education
Simpson University 2000 — 2004
Bachelor of Arts (BA), General Ministry
The Childrens Hospital of Philadelphia July 2007 - Present
PointRoll, Inc. February 2007 - February 2008
Comcast Cable December 2003 - January 2007
TMP Worldwide, Integrated Marketing Communications October 2001 - October 2003
Skills
Developing Client..., Technical Writing, Organizational..., Event Planning, Presentation Development, Media Planning, Internal Communications, Employee Training, Strategic Communications, Press Releases, Social Media, Media Relations, Training, Public Relations, Corporate Communications, Leadership, Marketing, Crisis Communications, Newsletters, Strategy
Education
Shippensburg University of Pennsylvania 1995 — 1999
BA Communications/Journalism, Concentration: Public Relations and Marketing
Great Valley High School
Comcast Cable January 2014 - Present
Sears Holdings Corporation January 2013 - December 2013
Comcast June 2008 - November 2012
Comcast 2007 - 2008
Comcast 2006 - 2007
Comcast 2004 - 2006
Comcast Cable December 2002 - June 2004
Providian Financial June 2000 - December 2002
IKON Office Solutions April 1996 - June 2000
IKON Office Solutions April 1994 - April 1996
Skills
Customer Satisfaction, Process Improvement, Workforce Management, Call Center, Call Center Development, Customer Retention, Customer Experience, Vendor Management, Customer Service, Coaching, Operations Management, Telecommunications, Team Building, Telephony, Cross-functional Team..., Management, Leadership, Team Leadership, Outlook, Training, Sales, Troubleshooting, Sales Management, Dispatchers, Dispatching, Banking, Collections, Cable Broadband, Virtual Management, Virtual Environment, Microsoft Excel, Microsoft Word, Sales Rep Training, Account Management, Call Centers, Escalation, Provisioning, Technical Support, IVR, Time Management, Broadband, Avaya, VoIP, Quality Assurance, Customer Support, Software Documentation
Education
Solano Community College 2000 — 2002
Teller Training 1989 — 1990
Certified, Banking and Financial Support Services
XLerate Group April 2015 - Present
Premiere Credit of North America March 2011 - April 2015
Comcast Cable February 2010 - September 2010
Auction Broadcasting Company August 2006 - February 2010
Auction Broadcasting Company May 2003 - August 2006
Synergy Networks, Inc. July 2002 - April 2003
Blueprint Technologies September 2000 - March 2002
Arthur Andersen LLP September 1999 - July 2000
Fountaingrove Resort and Country Club 1996 - 1999
Skills
Financial Reporting, Accounting, Financial Analysis, Budgets, Finance, Forecasting, Managerial Finance, Auditing, General Ledger, Business Strategy, Internal Controls, Executive Management, GAAP, Cash Management, Cash Flow, Variance Analysis, Accounts Receivable, Accounts Payable, Risk Management, Leadership, Start-ups, Payroll, Human Resources, Process Improvement, Account Reconciliation, Analysis, Mergers & Acquisitions, Strategic Financial..., Financial Planning
Education
Sonoma State University 1997 — 1999
Bachelor's, Business
Santa Rosa Junior College 1995 — 1997
Associate's, Accounting
Infosys November 2011 - Present
AKG Technologies Inc. August 2009 - November 2011
Zaplah April 2008 - May 2009
Infosys February 2001 - March 2008
Comcast Cable 2006 - 2008
Infosys Technologies Ltd 2001 - 2008
Eastman Kodak February 2003 - August 2003
Skills
Solution Architecture, SDLC, Software Project..., Leadership, Global Delivery, Software Development, Requirements Analysis, Pre-sales, Start-ups
Education
Shanmugha Arts, Science, Technology and Research Academy 1996 — 2000
Bachelor of Engineering, Electrical & Electronics
Comcast Cable October 2008 - Present
Vanguard June 2004 - October 2008
Skills
Team Building, Call Centers, Telecommunications, Process Improvement, Training, Leadership, Customer Service, Program Management, Project Management, Customer Satisfaction
Education
Shippensburg University of Pennsylvania 2000 — 2004
Bachelors, Public Relations, Business Administration
Downingtown
Archadeck of Bucks-Mont 2003 - Present
Comcast Cable January 1999 - 2001
Adelphia Communications 1979 - 1999
Skills
Contractors, Renovation, Decks, Basements, Carpentry, Pergolas, Porches, Gazebos, Construction, Restoration, Residential Homes, Home Improvement, Builders, Small Business, Room Addition, Construction Management, Cabinetry, Wood, Framing, Custom Homes, Siding, Flooring, Drywall, Roofers, Tiles, Bathrooms, Walls, Window, Millwork, Homebuilding, Doors
Education
Shippensburg University of Pennsylvania 1973 — 1977
BSBA, Accounting
Henderson Senior High 1970 — 1973
Power Home Remodeling Group May 2013 - Present
Power Home Remodeling Group February 2012 - May 2013
Comcast Cable February 2010 - May 2012
Sign-A-Rama October 2008 - February 2010
Network Management INC September 2006 - September 2008
Shippensburg University 2004 - 2006
Skills
Direct Sales, Event Management, Event Planning, Trade Shows, Social Networking, Retail, Online Marketing, Marketing, Social Media, PowerPoint, Customer Service, Sales Management, Marketing Strategy, Account Management, Social Media Marketing, Management, Sales, Sales Operations, Public Relations, Advertising, B2B, Online Advertising
Education
Shippensburg University of Pennsylvania 2002 — 2006
B.A., Political Science, History
Comcast Cable December 2011 - Present
Comcast Cable June 2011 - August 2011
University of Maryland 2007 - 2011
Comcast Cable June 2010 - August 2010
Microsoft June 2008 - August 2008
Sharif University of Tech. 2003 - 2007
ObjectJ Co. June 2002 - March 2006
Skills
Big Data, Machine Learning, Recommender Systems, Algorithms, Personalization, Information Retrieval, Social Network Analysis, Computer Science, Java, Data Mining, Natural Language..., Text Mining, Hadoop, Pattern Recognition, Artificial Intelligence, Computational..., Distributed Systems
Education
University of Maryland College Park 2007 — 2014
Doctor of Philosophy (Ph.D.), Computer Science, 4.0/4.0
University of Maryland College Park 2007 — 2009
Master's Degree, Computer Science, 4.0/4.0
Sharif University of Technology 2005 — 2007
Master's Degree, Software Engineering, 17.32/20
Sharif University of Technology 2001 — 2005
Bachelor's Degree, Software Engineering, 16.20/20
Domino's Pizza May 2012 - Present
Dunkin' Brands, Inc. 2006 - May 2012
Cingular Wireless 2003 - 2006
Comcast Cable 2001 - 2002
Digital Access 2000 - 2001
Comcast Cellular Communications, Inc. 1997 - 1999
Kraft Foods 1984 - 1997
Skills
Real Estate, Leases, Contract Negotiation, Negotiation, Sales, Real Estate Development, Budgets, Leadership, Management, Commercial Real Estate, Facilities Management, Corporate Real Estate, Recruiting, Retail, Strategic Planning, Strategy, Operations Management, Construction Management, Project Management, Property Management, Franchising, Team Building, Income Statement, Property, Selling, Landlords, Franchise Consulting, Location Intelligence, Restaurants, Shopping Centers, Real Estate Transactions, Profit
Education
Shippensburg University of Pennsylvania 1974 — 1978
BS, Business Administration
Navigate Power October 2013 - Present
Comcast Cable February 2013 - September 2013
Citizen's Financial Group November 2002 - May 2012
RBS Citizens Group 2002 - 2012
Skills
Manager and Problem..., Excellent Communication..., Over 15 years of Sales..., Development & delivery..., Banking, Technical Documentation, Sales, Workshop Facilitation, Technical Writing, Direct Sales, Training, Risk Management, Lean Transformation, Customer Experience, Team Building, Process Improvement, Coaching, Program Management, Strategy
Education
Slippery Rock University of Pennsylvania 1988 — 1991
Did not finish Degree, Political Science and Government
Admiral Farragut Academy 1985 — 1988
High School Diploma, Military Operational Art and Science/Studies
United States Postal Service April 2013 - Present
Women Inspired By You April 2013 - Present
Cox Communications April 2011 - February 2013
AT&T June 2010 - December 2010
Dish Network May 2008 - November 2008
Comcast Cable May 2007 - April 2008
Skills
Technical Support, Call Center, Telecommunications, Salesforce.com, Broadband, Program Management, Management, Troubleshooting, Call Centers, Workforce Management, Customer Satisfaction, Cross-functional Team..., Team Leadership, Databases, Wireless, Process Improvement, VoIP, Telephony, Vendor Management, Customer Service, Microsoft Office, Customer Retention, Analysis, Networking, Microsoft Word, Customer Experience, Public Speaking
Education
Colorado Technical University-Online 2013 — 2014
Bachelor of Science (BS), Criminal Justice and Corrections
South Suburban College
Associate of Science (AS), Criminal Justice/Law Enforcement Administration
Lowe's Companies, Inc. April 2015 - Present
Comcast Cable July 2014 - April 2015
Red Ventures October 2012 - June 2014
Logix Communications June 2012 - October 2012
Retail Card Services June 2006 - June 2012
Skills
Telecommunications, Time Management, Networking, Direct Sales, Account Management, Customer Service, Sales Process, New Business Development, Sales Management, Microsoft Office, Microsoft Excel, SPSS, Statistical Data..., Creativity, Photoshop, Market Research, SQL, Cold Calling, Call Centers, Leadership, Salesforce.com, Customer Satisfaction, Customer Retention, Training
Education
Texas A&M University-Commerce 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas State University-San Marcos 2008 — 2011
Masters Degree, Psychology
Seton Hall University 2002 — 2006
Bachelor of Arts (B.A.), Psychology, 3.4
Suddenlink Communications July 2011 - August 2013
Bresnan Communications May 2006 - July 2011
2d Recon Bn Association June 2004 - December 2010
Bresnan Communications November 2005 - May 2006
Comcast Cable 2003 - 2005
Comcast Cable 2002 - December 2003
Comcast Cable 1997 - 2002
Skills
Telecommunications, Call Center, Broadband, Project Management, Management, Network Design, Leadership, VOD, VoIP, Ethernet, Fiber Optics, MPLS, Wireless, Human Resources, Operations Management, Telephony, Cabling, Customer Service, IP, Troubleshooting, Cross-functional Team..., Training, Integration, Team Building, Coaching, Cable Television, Sales, Recruiting, Managed Services, Routers, Call Centers, Project Planning, Vendor Management, Computer Network..., Customer Experience, Team Leadership, Customer Retention, Sales Operations, Networking, Network Engineering, Customer Satisfaction, Program Management, Switches, Process Improvement, Security, Optical Fiber, Direct Sales, Data Center, Cisco Technologies, Technical Support
Education
South Dakota State University 2013 — 2014
none, Psychology, 48 credits! Deans list last semester 4.0!
Portsmouth High School 1979 — 1981
Comcast 2008 - Present
Comcast Cable April 2007 - September 2008
Comcast Cable February 1999 - April 2007
Skills
VoIP, Broadband, DOCSIS, VOD, Telephony, Telecommunications, Ethernet, Fiber Optics, Cabling, IP, Technical Operations, Customer Experience, Optical Fiber, Cable Television, Computer Network..., Call Centers, Wireless, Troubleshooting
Education
Skagit Valley College
Associate's degree
Comcast Cable October 1996 - Present
US West Communications May 1979 - March 1991
Skills
VoIP, Broadband, T1, Customer Satisfaction, Telephony, Salesforce.com, Call Centers, Cable Television, Telecommunications, Call Center, Customer Retention, Direct Sales, VOD, Customer Experience, Troubleshooting
Education
Shoreline Community College 1975 — 1978
Journalism
Comcast Cable May 2011 - Present
Zillion Technologies January 2008 - April 2011
JP Morgan Chase 2008 - 2010
Reliance Infosolutions Pvt. Ltd. August 2006 - October 2007
Reliance Industries Ltd June 2005 - July 2006
Silvassa Industries Pvt Ltd 2005 - 2006
Skills
Weblogic, Java Enterprise Edition, Solaris, Apache, JMS, Scripting, DB2, JBoss Application Server, Shell Scripting, SOA, Websphere, Unix
Education
South Gujarat University 2001 — 2005
Bachelors of Enginnering, Computer Science
Comcast Spotlight February 2014 - Present
Hoopla Marketing & Public Relations September 2009 - February 2014
Comcast Sports Group February 2009 - June 2009
Comcast January 2003 - January 2009
Comcast Cable February 2000 - January 2003
National Republican Senatorial Committee September 1999 - February 2000
Quayle 2000 January 1999 - August 1999
The Ripon Society July 1995 - December 1998
Republican Party of Pennsylvania November 1994 - June 1995
Republican Party of Pennsylvania February 1994 - November 1994
Skills
Television, Public Relations, Promotions, Event Management, Community Relations, Internal Communications, Advertising, Community Development, Marketing Communications, Marketing Management, Management, Entertainment, Strategy, Strategic Planning, Marketing, Brand Management, Strategic Partnerships, Fundraising, Sponsorship, Social Media Marketing, Market Planning, Integrated Marketing, Media Relations, Radio, New Business Development, Online Advertising, Online Marketing, Corporate Communications, Direct Marketing, Press Releases, Digital Marketing, New Media, Email Marketing
Education
Shippensburg University of Pennsylvania 1986 — 1990
BA, Communications/Journalism
Wolfe Public Relations May 2002 - Present
Comcast Cable May 2000 - May 2002
Lou Hammond & Associates April 1998 - May 2000
Skills
Social Media Marketing, Social Media, Public Relations, Marketing Communications, Marketing Strategy, Strategic Planning, Business Development, Sales, New Business Development, Strategy, Entrepreneurship, Digital Marketing, Leadership
Education
Skidmore College 1993 — 1997
Bachelor of Science (BS), International Business
University of Westminster 1996 — 1996
Global Marketing
University of Oslo (UiO) 1994 — 1994
Language
RocketFuel July 2015 - Present
Safeway November 2010 - July 2015
Wells Fargo January 2010 - August 2010
Comcast Cable February 2008 - June 2009
Skills
Information Technology, Incident Management, HTML, CSS, JavaScript, SASS, PHP, MySQL, jQuery, Technical Documentation, Technical Training, Computer Hardware, Web Development
Education
Shippensburg University of Pennsylvania 2004 — 2007
Business Administration and Management, General
Julie Austad, Computer Technician July 2007 - Present
Julie Austad, Author January 1999 - Present
Comcast Cable July 2003 - November 2013
Comcast July 2003 - November 2013
Premera Blue Cross October 1988 - December 2002
Skills
Troubleshooting, Windows 7, Software Installation, Call Centers, Computer Hardware, Customer Satisfaction, Customer Service, Wireless, Windows, OS X, Access, XP, Outlook, Call Center, Microsoft Windows 98, Windows 2000, PowerPoint, iPad, Hardware Installation, Invoicing, WiFi, Adobe Acrobat, iPhone, Telephone Skills, Motherboards, Microsoft Publisher, Social Networking, Teamwork, Inventory Management, Photography, Computer Assembly, Computer Repair/Upgrades, Network..., RAM, Windows ME, Mac OS X, Excel, Word, Remedy, Mozilla Firefox, Mozilla Thunderbird, eMAC G4 Computers, Billing, Problem Solving, Scheduling, Mentoring, Customer Relations, Paralegal, Legal Documentation, Windows 8
Education
Western Governors University of WA 2013 — 2016
Bachelor of Science (B.S.), Information Technology
South University 2010 — 2013
Bachelors of Science, Information Technology
QuickCert 2011 — 2012
A+ Certification, CompTIA A+ Certification, PASS
Blackstone Career Institute 2003 — 2005
Diploma, Paralegal/Legal Assistant
Woodway High School
Diploma, Business, Music
Keller Williams Mid Town Direct Realty - Maplewood, NJ December 2009 - Present
Weichert October 2001 - December 2009
Comcast Cable November 1999 - February 2003
Gerry's Village Boystown/Tricia's Touch - South Orange, NJ December 1969 - August 1992
Education
Seton Hall University
BS, Marketing
Comcast Cable October 1996 - November 2007
Education
Shaw University 1988 — 1990
BA, Communications
Comcast Cable May 2011 - Present
Consulting Services August 1982 - April 2011
Skills
SSIS, SSRS, DTS, Stored Procedures, Data Warehousing, Disaster Recovery, Replication, Clustering, T-SQL, ETL, SQL Server, Database Design, Data Modeling, Database Administration, Performance Tuning, Business Intelligence, Databases, Data Migration, XML, SQL, Database Development, VSS, SQL Server 2000-2008, Access, DB2, Visio, OLTP, Microsoft SQL Server, Software Documentation, Data Warehouse..., SQL Tuning, Architectures, Business Analysis, Active Directory
Education
Shippensburg University of Pennsylvania 1978 — 1982
Bachelor of Science (B.S.), Computer Science
Anomatic Corp. February 2014 - Present
Emerson 2007 - 2014
Comcast Cable 2005 - 2007
SCA - Hygiene and Forest Products Company 2001 - 2005
McDonald's 2000 - 2001
Towers Perrin 1997 - 2000
Skills
Human Resources, Management Coaching, People Development, Employee Relations, Recruiting, Labor Relations, Talent Acquisition, Training Facilitation, Talent Management, Performance Management, Succession Planning, Leadership, HR Policies
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Marketing & Strategy
Shippensburg University of Pennsylvania 1992 — 1996
BSBA, HR Mgt., Psychology Minor
Lower Dauphin High School
Calkins Media Incorporated - The Bulington County Times September 2015 - Present
Brooks Insurance Agency February 2015 - April 2015
Allstate Benefits January 2014 - February 2015
Comcast Cable December 2011 - September 2013
Plymouth Rock Assurance February 2008 - July 2011
Mutual of Omaha June 2002 - February 2008
Optimedia US October 2000 - July 2001
Skills
Property & Casualty..., Life and Health License, Insurance, Email Marketing, Marketing, Lead Generation, Marketing Communications, Direct Marketing, Advertising, Account Management, Social Media Marketing, Sales, Marketing Strategy, Customer Acquisition, New Business Development, Online Advertising, Sales Management, Customer Satisfaction, Strategy, Integrated Marketing, Management, E-commerce, B2B, Online Marketing, Property
Education
Seton Hall University 1995 — 2000
Communications, Marketing
Cardinal McCarrick High School 1991 — 1995
Diploma
Our Lady of Victories 1983 — 1991
Diploma
Allstate December 2014 - Present
Allstate July 2014 - December 2014
Allstate October 2011 - July 2014
Fitness + Longevity May 2009 - September 2013
University of Illinois at Chicago August 2009 - May 2011
Comcast Cable December 2008 - December 2009
Crunch Fitness May 2006 - June 2009
News Corporation June 2000 - May 2006
Cox Communications June 1998 - June 2000
Skills
Multitasker, Fitness Training, Large Group Facilitation, Personal Training, Fitness, Health, Exercise Physiology, Weight Training, Performance Enhancement, Group Exercise, Public Speaking, Nutrition, Coaching, Kinesiology, Corporate Wellness, Wellness, Strength Training, Motivated self-starter, Marathon, Corporations, Workshop Facilitation, Storytelling, Marketing, Leadership, Human Resources, Athletics, Sports, Teaching, Program Management, Leadership Development, Sports Nutrition, Personal Development, Social Networking, Conflict Resolution, Lifestyle Coaching, Wellness Coaching, Motivational Speaking, Employee Training, Interviews, Training, Management
Education
University of Illinois at Chicago 2009 — 2011
Master of Science, Kinesiology, Applied Exercise Physiology
Wright State University 1995 — 1998
Bachelor of Arts, Mass Communications, Broadcast Journalism Concentration
Sinclair Community College 1989 — 1995
Associate of Arts, Communications
Comcast Cable November 2013 - Present
Comcast Cable Corporation June 2011 - November 2013
Comcast Cable Corporation 2008 - 2011
Comcast Cable Corporation 2006 - 2008
Comcast Cable Corparation 2003 - 2006
Comcast Cable Corporation 2001 - 2003
Prince Telecom 1998 - 2001
Skills
A+ Certified IT..., IEC, Fiber Optic Networks, IP CCTV, CCTV, CSG, Cat5, Cable Broadband, Telephony, Structured Cabling, Cable Management, Cisco Routing &..., Microsoft Office, Apple, Broadband, Ethernet, Routers, Telecommunications, Cisco Technologies, Wireless, Software Installation, VoIP, Troubleshooting, Switches, Cabling, Networking
Education
Skyline College 1995 — 1998
General Studies
Cooley Dickinson Hospital August 2010 - Present
Williams-Sonoma, Inc. December 2010 - April 2012
Comcast Cable December 2008 - August 2010
IBM 1998 - 2003
The Juilliard School 1996 - 1997
MicroWarehouse 1993 - 1996
Bristol-Myers Squibb 1991 - 1993
Skills
Software Documentation, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Windows, Microsoft Word, Visio, Help Desk Support, HIPAA, Customer Service, Troubleshooting, HTML, Team Leadership, Data Entry, Databases, Customer Satisfaction, Access, SharePoint, Process Improvement, Healthcare, Leadership, Healthcare Information..., Hospitals, Training, EMR, Computer Hardware, System Administration, Employee Relations
Education
University of Massachusetts, Amherst 2012 — 2014
BA Communications, Journalism / Public Relations, 3.95 GPA
Seton Hall University 1989 — 1993
Communications Broadcasting
Bishop Ahr 1985 — 1989
Diploma
Comcast Cable October 2014 - Present
Skills
Customer Service, Management, Microsoft Office, Sales Management, Team Leadership, Telecommunications
Education
Sierra College 2013 — 2014
General Studies
PHEAA September 2014 - Present
Comcast Cable February 2014 - July 2014
Comcast July 2012 - February 2014
Comcast August 2009 - July 2012
Skills
Call Center, Telecommunications, Direct Sales, Customer Retention, Telephony, Sales Process, Sales Operations, Sales Management, Account Management, Solution Selling, Long Distance, Wireless, Training, Call Flow, Writing, Sports Writing, Newspaper Design, Billing Systems, Management, Call Centers, Customer Service, Leadership, Broadband, Customer Satisfaction
Education
Slippery Rock University of Pennsylvania 2007 — 2009
Bachelor of Science (B.S.), Journalism
Slippery Rock University of Pennsylvania 2002 — 2007
Bachelor of Science (B.S.), Public Relations
Comcast December 2014 - Present
Comcast Business March 2011 - Present
Comcast Business December 2005 - November 2010
Comcast Business October 2002 - December 2005
Comcast Cable August 2001 - September 2002
Comcast Cable June 2000 - March 2001
Comcast Cable October 1997 - June 2000
Comcast Cable May 1993 - October 1997
Comcast Cable February 1992 - May 1993
Skills
Customer Satisfaction, Direct Sales, Telecommunications, Sales, VoIP, Account Management, Customer Retention, Sales Management, Sales Operations, Customer Service, Salesforce.com, Leadership, Call Centers, Management, Networking, Broadband, Cold Calling, Customer Experience, Business Development, Telephony, Sales Process, Training, Selling, Troubleshooting, B2B, Solution Selling, Forecasting, Team Building, Team Leadership, Strategic Partnerships, Project Management, Communication, Construction...
Education
Shoreline Community College 1989 — 1991
AA, General
Comcast Cable July 2007 - Present
Spirit Airlines 2006 - 2007
Skills
Call Centers, Customer Service, Troubleshooting, Training, Team Leadership, Customer Experience, Customer Satisfaction, Customer Retention
Education
Sheridan Technical College 2012 — 2013
Business supervision and management, Business Supervision and Management
Montego Bay Community College 1998 — 2000
Certified Accounts Technician CAT
Ashley Ellis October 2014 - Present
Comcast Cable 2006 - 2012
Skills
Interviews, Recruiting, Applicant Tracking..., Temporary Placement, Cold Calling, Human Resources, Employee Relations, IT Recruitment, Customer Service, Customer Retention, Call Centers, Leadership, Training, Sales, Team Leadership
Education
Shawsheen Valley Regional Vocational Technical School 1996 — 2000
Information Technology
Shawsheen Valley Regional Vocational Technical School
Computer Technology/Computer Systems Technology
Comcast Cable April 2013 - Present
MarketingWerks/Verizon July 2011 - April 2013
Palm August 2009 - August 2010
Skills
Customer Relations, Customer Service, Sales Management, Word, Microsoft Office, Product Marketing, Marketing Communications, Marketing, Sales, New Business Development, Public Relations, Retail, Direct Sales, Event Planning, Outlook, Telecommunications, Microsoft Excel, Cold Calling, Microsoft Word, Account Management
Education
Slippery Rock University of Pennsylvania 1998 — 2000
Special Education/Elementary Education
Baker Tilly Vantagen April 2015 - Present
Gap International February 2012 - April 2015
Comcast Cable January 2011 - May 2011
New York Republican Party July 2008 - July 2009
New York State Senate January 2007 - May 2007
Skills
Government, Government Relations, Research, Management Consulting, Legislation, Project Planning, Administration, Finance, Proposal Writing, CRM, Customer Service, Business Transformation, Business Process, Executive Management, Business Planning, Performance Management, Cross-functional Team...
Education
Villanova University 2009 — 2011
Masters, Public Administration
Siena College 2004 — 2008
Bachelor's, Political Science
Comcast Cable June 2013 - Present
Pathway Strategic Advisors March 2013 - May 2013
ADT August 2011 - October 2012
CAST Outsource Solutions November 2009 - August 2011
Best Buy August 2008 - December 2009
Staples June 2006 - August 2008
Skills
Customer Service, Customer Satisfaction, Retail, Customer Experience, Loss Prevention, Computer Repair, Cashiering, Time Management, Computer Hardware, Merchandising, Microsoft Office, Windows 7, CRM
Education
Sierra College
Business Marketing
Southern Adventist University
Business Marketing
Pack 83 Cubscout Pack BSA September 2011 - Present
Comcast Cable July 2007 - Present
Frederick Lee & Lloyd 2001 - 2004
Skills
Customer Service, Telecommunications, Sales, Broadband, Customer Satisfaction, Leadership, Troubleshooting, Customer Retention, Call Centers, Customer Experience, Networking, Operations Management, Process Improvement, Vendor Management, VoIP, Telephony, Management
Education
State University of New York at Albany 1998 — 2000
B.A., Theatre / Business
Schenectady Community College 1996 — 1998
Associates, Theatre / General
Skidmore College 1994 — 1996
Associates, General
Landmark College 1993 — 1994
Associates, General
The Knox School 1989 — 1993
The Linden Hill School 1986 — 1989
Gwinnett County Government July 2015 - Present
Perfetta July 2014 - April 2015
Coolray Mr. Plumber July 2013 - May 2014
The Home Depot June 2012 - July 2013
The Coca-Cola Company March 2009 - June 2012
LodgeNet Entertainment March 2008 - February 2009
Comcast Cable December 2005 - March 2008
Comcast Cable June 2004 - December 2005
Comcast Cable June 2003 - January 2004
Comcast Cable July 2002 - June 2003
Skills
Call Center, Customer Satisfaction, Quality Assurance, Telecommunications, Process Improvement, Cross-functional Team..., Operations Management, Team Leadership, Customer Experience, Performance Management, Team Building, Troubleshooting, Management, Continuous Improvement, Call Centers, Account Management, Forecasting, Project Management, Customer Service, Leadership, Sales, Coaching, Access, Change Management, Customer Retention, Program Management, Organizational..., Human Resources, Business Process..., Technical Support, Time Management, Analysis, Interviews, Quality Management, Six Sigma, Software Documentation, CRM, Employee Training, Business Analysis, Project Planning, Inventory Management, Team Management, Budgets, SAP, Strategy, Strategic Planning, Data Analysis, Employee Relations, Business Process, Recruiting
Education
Shorter University-College of Adult & Professional Programs 2003 — 2009
Bachelor of Science (B.S.), Business Management
On-Site.com August 2015 - Present
Comcast Cable July 2013 - August 2015
LexisNexis June 2009 - February 2013
Condominium Concepts a division of First Communities April 2007 - May 2009
Wellspring Property Management May 2002 - April 2007
Harold A. Dawson April 1997 - May 2002
Skills
Solution Selling, SaaS, Salesforce.com, Strategic Partnerships, Business Development, Sales Process, CRM, New Business Development, Lead Generation, Account Management, Cloud Computing, Strategy, Sales, Sales Management, Marketing, Management, Leadership, Property Management, Selling, Budgets, Recruiting, Cold Calling, Direct Sales
Education
Shorter University 2012 — 2015
Marticulating Bachelors in Business Management
DreamLine Showers June 2015 - Present
DataBid September 2014 - February 2015
Personal Communications Devices February 2008 - October 2013
Comcast Cable August 2005 - December 2008
LG Electronics 2003 - 2005
Skills
Marketing, Sales, Account Management, Training, Strategy, Analysis, Marketing Communications, Leadership, Telecommunications, Strategic Partnerships, Product Management, Retail, Sales Management, Human Resources, Product Marketing, Customer Retention, Microsoft Office, Marketing Strategy, Event Planning, Online Advertising, Public Speaking, Direct Mail, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, WordPress
Education
Siena College 1999 — 2002
Bachelor of the Arts, Marketing Management
Comcast Cable 2000 - Present
Skills
Telecommunications, Call Center, Broadband, Customer Retention, Call Centers, Telephony, Customer Experience, Wireless, VoIP, Troubleshooting
Education
Sheridan Technical Center 1999 — 2001
Comcast Cable September 2011 - Present
ParenteBeard LLC September 2007 - September 2011
Skills
Financial Statements, Tax, US GAAP, QuickBooks, Accounting, Sarbanes-Oxley Act, Account Reconciliation, Accounts Payable, Tax Returns, Auditing, CPA, Financial Accounting, Financial Reporting, Small Business, Bookkeeping, GAAP, Microsoft Word
Education
Shippensburg University of Pennsylvania 2003 — 2007
BSBA, Accounting & Finance
State Farm March 2013 - Present
Transport Atlanta January 2012 - Present
National Black MBA Association January 2009 - Present
AT&T August 2011 - February 2013
Marketsource INC November 2008 - March 2011
Comcast Cable September 2007 - November 2008
Skills
Account Management, Negotiation, Consultative Selling, Forecasting, Direct Sales, Customer Service, B2B, Salesforce.com, Contract Negotiation, Call Center, New Business Development, Selling, Call Centers, Management, Process Improvement, Sales Operations, Leadership, Customer Satisfaction, CRM, Advertising
Education
Troy University 2008 — 2010
Master, Business Administration
South Carolina State University 2001 — 2005
Bachelor of Science, Marketing
Comcast Cable October 2014 - Present
Comcast Cable September 2012 - Present
Comcast Cable October 2009 - August 2012
SAP May 2008 - August 2009
Skills
Organizational..., Time Management, Communication, HRIS Database Management, Human Resources, Photography, Efficiency, Quick Thinker, Creativity, Multi Tasking, Strategic Planning, Customer Service, Data Analysis, Analytics, Problem Solving, Adaptability, Close Attention to..., Highly motivated..., SAP HR
Education
Shippensburg University of Pennsylvania 2004 — 2008
B.S.B.A, Business Management - Human Resources; Sociology
The Luke Law Firm March 2015 - Present
Law Offices of Robert McAllister June 2014 - March 2015
Harris County Attorney's Office May 2013 - August 2013
Comcast Cable April 2011 - February 2012
Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Legal Research, Litigation, Legal Writing, Public Speaking, Research, Time Management, Contract Negotiation, Negotiation, Spanish, Export Controls, Analysis, Outlook, Event Planning, Management, Westlaw
Education
South Texas College of Law 2012 — 2014
Doctor of Jurisprudence
Joiner Law Firm PLLC: International Trade Law 2014 — 2014
Customized Trade Compliance: Becoming a compliance professional training program, International Trade Compliance
Texas Southern University 2007 — 2011
Bachelor of Business Administration (BBA), Magna Cum Laude, Marketing
Time Warner Cable December 2013 - Present
Time Warner Cable April 2013 - December 2013
Time Warner Cable July 2011 - April 2013
(mt) Media Temple 2011 - 2011
ManPer Manufacturing 2010 - 2011
Sysco April 2007 - January 2010
Rosetta Stone 2010 - 2010
TransCore April 2006 - April 2007
Comcast Cable December 1998 - April 2006
Comcast 1998 - 2006
Skills
Call Center, Sales, Scheduling, Training & Development, Translation, IVR, Customer Retention, Customer Service, Multicultural and..., Organizing Events and..., Sales Incentive..., B2B services, eCommunications, Bilingual-Spanish, College Recruiting, PNL, Customer Satisfaction, Inventory Control, Customer Experience, Multicultural, Hispanic Marketing, Social Networking, Quality Assurance, Incentives, Forecasting, Services Sales, Budgeting, Customer Relations, ACD, Key Performance..., Microsoft Office, Supervisory Skills, Hiring, Avaya, Workforce Management, Administration, Call Routing, Customer Loyalty, Restaurants, PBX, Localization, Call Recording, Planning, Negotiation, Speech Recognition, Multilingual, Outbound, Problem Solving, Documentation, Sales Management...
Education
Virginia Military Institute 1994 — 1998
BA, International Studies
Sonoma State University 1997 — 1997
BA, Political Science
Oregon Scientific (A member of IDT Group) April 2015 - Present
Verizon Wireless January 2015 - April 2015
Verizon Wireless November 2013 - December 2014
Verizon Wireless August 2010 - October 2013
Westside Community Church October 2011 - April 2013
Comcast Cable June 2010 - August 2010
Flextronics September 2009 - May 2010
Moonstone Bistro May 2007 - April 2009
Air Force Five Cellular October 2006 - March 2007
Starbucks July 2005 - December 2006
Skills
Management, Customer Experience, Customer Service, Sales, Customer Satisfaction, Coaching, Telecommunications, Team Leadership, Microsoft Office, Leadership, Mobile Devices, Account Management, Social Media, Social Networking, Training, Team Building, Technical Support, Inventory Management, Retail, Direct Sales, Outlook, Time Management, Process Improvement
Education
Simpson University 2002 — 2006
Bachelor of Arts (B.A.), Bible/Biblical Studies
Comcast February 2013 - Present
Comcast August 2011 - Present
Comcast Cable April 2002 - September 2011
Excite@Home March 1999 - March 2002
Skills
Telecommunications, Vendor Management, Broadband, Product Management, Cross-functional Team..., Program Management, Process Improvement, Operations Management, IP, Strategic Planning, Outsourcing, Team Leadership, Customer Experience, Team Building, Call Center, Customer Satisfaction, Leadership, CRM, Strategy, Strategic Partnerships
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Electrical Engineering Technologies
Seneca College of Applied Arts and Technology 1993 — 1996
Computer Engineering Technology
AutoTrader.com April 2013 - Present
A Pink Carpet Affair November 2009 - Present
Auto Care July 2011 - September 2012
Dallas Morning News November 2008 - April 2009
Encore Payment Systems April 2007 - September 2008
Pre-Paid Legal May 2005 - April 2007
Comcast Cable October 2003 - February 2005
Verizon August 1997 - February 2003
MCI Corporation 1988 - 1994
Skills
Account Management, Customer Service, Customer Satisfaction, Strategic Planning, Management, Call Center, New Business Development, Public Speaking, Process Improvement, Operations Management, Sales, Sales Management, Direct Sales, Cold Calling, Microsoft Office, Marketing, Change Management, Performance Management, Team Building, Marketing Strategy, Call Centers, Customer Retention, Selling, Strategy, Online Advertising, Coaching
Education
Ashford University 2012 — 2015
Bachelor of Arts (B.A.), E-Marketing
Shaw University 1978 — 1980
T.W. Josey high School
Fidelity National Information Services October 2008 - Present
Comcast Cable September 2006 - October 2008
Skills
Business Analysis, SQL, SDLC, Visio
Education
Shippensburg University of Pennsylvania 2002 — 2006
B.A. in Business Administration, Management Information Systems
Lebanon Daily News 2010 - Present
Adams Outdoor Advertising 2007 - 2009
Illini Media Company 2004 - 2007
The Evening Sun 2001 - 2004
The York Newspaper Company 1996 - 2001
WQXA-FM 1995 - 1996
WPMT (FOX43) 1991 - 1995
Comcast Cable 1988 - 1991
Skills
Advertising, Social Media, Media Planning, Advertising Sales, Newspapers, Online Advertising, Sponsorship, Account Management, Digital Marketing, Social Media Marketing, Sales, Public Relations, New Media, Interactive Marketing, Marketing Communications, Marketing, Leadership, Strategic Planning, Digital Media, Marketing Strategy, Media Relations, Facebook, Online Marketing, Social Networking, Email Marketing, Integrated Marketing, Fundraising, Direct Mail, Press Releases, Radio, Digital Strategy, Copywriting, Sales Management, Strategic Communications, Journalism, Copy Editing, Media Buying, Mobile Marketing, Magazines, Organizational..., Organizational..., Circulation, Process Improvement, Financial Analysis, Budget Process, Multimedia, Process Management, Problem Solving, Critical Thinking, Publishing
Education
University of Illinois at Urbana-Champaign - College of Business 2006 — 2008
MBA
Temple University 1985 — 1987
Bachelor of Arts
Shippensburg University of Pennsylvania 1983 — 1984
Red Lion High School 1980 — 1983
Comcast January 2010 - Present
The Limu Company August 2011 - Present
Comcast Cable November 2008 - December 2009
Comcast June 2008 - November 2008
Smurfit-Stone November 2007 - June 2008
Carpathia May 2007 - November 2007
American Red Cross January 2006 - May 2007
Skills
HRIS, Employee Relations, Employee Benefits, Human Resources, Benefits Administration, Onboarding, Performance Management, Management, Marketing, New Hire Orientations, Organizational..., Payroll, Personnel Management, Applicant Tracking..., Leadership, Leadership Development, Project Management, Employee Engagement, Deferred Compensation, ADP Payroll, Sales, Recruiting, College Recruiting, Team Building, Training, Program Management, Talent Acquisition, Coaching, Succession Planning, Workforce Planning
Education
Seton Hill University 2002 — 2007
Comcast Cable July 2014 - Present
Comcast Cable June 2012 - July 2014
Time Warner Cable April 2011 - June 2012
Carolinas Healthcare System November 2009 - April 2011
Teal, Becker, & Chiaramonte, CPA's September 2005 - July 2009
Skills
Accounting, Financial Reporting, Financial Analysis, Auditing, Financial Accounting, Tax Preparation, Leadership
Education
The College of Saint Rose 2006 — 2007
Master of Science (MS), Accounting
Siena College 2002 — 2006
Bachelor of Business Administration (BBA), Accounting
University of Warwick 2005 — 2005
Study Abroad
Workiva, formally WebFilings June 2012 - Present
ClickFox September 2007 - June 2012
Comcast Cable April 2007 - September 2007
Embarcadero Technologies December 2005 - November 2006
Petneighbor.net December 2004 - October 2005
IQNavigator January 2001 - June 2005
Principal International 1995 - 2000
Skills
MySQL, PHP, Agile Methodologies, Java Enterprise Edition, JUnit, Web Services, Design Patterns, XML, Java, Spring, Weblogic, Eclipse, JSP, Software Development, Distributed Systems, REST, Python, Cloud Computing
Education
The University of South Dakota 1991 — 1994
Bachelor of Science (BS), Computer Science
South Dakota State University 1990 — 1991
Comcast April 2008 - Present
Comcast Cable 2008 - Present
Captital Telecommunications Inc. CTI July 2002 - July 2007
StarVox Communications, Inc. 2006 - 2007
Advanced Telcom Grouptt July 2000 - July 2002
MCI September 1983 - July 2000
MCI Telecommunications 1983 - 2000
Skills
Team Building, Co-location, Salesforce.com, Data Center, Selling, Direct Sales
Education
Shippensburg University of Pennsylvania 1979 — 1983
Viaero Wireless March 2014 - June 2014
Dell November 2012 - August 2013
Dell Services April 2011 - May 2012
Intralot July 2010 - July 2011
Cabela's WFB February 2010 - June 2010
Manpower November 2009 - February 2010
Bresnan Communications March 2008 - June 2009
Comcast Cable March 2005 - December 2007
Time Warner Cable July 2002 - March 2004
Alltel June 2000 - July 2002
Skills
Customer Satisfaction, Team Leadership, Troubleshooting, XP, Call Center, Customer Service, Telecommunications, Call Centers, Computer Hardware, Windows 7, Project Management, Active Directory, Networking, Technical Support, System Administration, BMC Remedy, Visio, Adobe Creative Suite, Quality Control, Beta Testing, Microsoft Excel, Microsoft Word, PowerPoint, VPN, Cisco VoIP, Avaya IP Telephony, CSG, Microsoft Publisher, Remote Desktop, TeamViewer, VMware, Join.me, GoToMeeting, GoToMyPC, GoToAssist, Android, Mac OS, iOS, Blackberry, Blackberry Enterprise...
Education
Southeast Community College 2009 — 2011
A.A.S, Computer Information Technology
Southeast Community College 1992 — 1994
Comcast Cable January 2008 - Present
Verizon Wireless January 2005 - December 2007
DARCARS February 2004 - December 2004
Education
Shepherd University 1998 — 2003
bachelors, management
Sutter Health November 2012 - Present
Managed Healthcare Information Services November 1989 - December 2012
Managed Healthcare Information Services/PayorID January 1989 - December 2012
Comcast Cable April 1987 - November 1989
Skills
Oracle SQL Developer, SQL Server Management..., Microsoft Excel, Informatica, IDD, PowerBuilder, Data Warehousing, IBM Initiate, ALM, UltraEdit, BMC Remedy Ticketing..., Outlook, Microsoft Word, PowerPoint, Access, FrontPage, Visio, SharePoint, Database Design, Data Modeling, Data Analysis, Project Management, Management, Cisco VPN, FTP, Data Profiling, Data Structures, Data Research, Databases, Customer Service, Software Documentation, Team Building, BMC Remedy, Ad Hoc Reporting, Gap Analysis, Logical Data Modeling, BRDs
Education
Sierra College
Business/Corporate Communications
Comcast Cable November 2008 - Present
PMCGi February 2005 - November 2008
Education
Widener University School of Law (PA) 1993 — 1997
JD, Law
Smith College 1989 — 1993
BA, Government
Comcast Cable April 2015 - Present
Comcast Cable July 2014 - March 2015
Comcast Cable June 2011 - July 2014
Comcast Cable March 2011 - June 2011
Comcast Cable November 2008 - March 2011
Comcast Cable November 2005 - November 2007
Comcast Cable May 2005 - November 2005
Education
Shippensburg University of Pennsylvania 1999 — 2003
Bachelor of Science in Business Administration, Management Information Systems
D.A. Green Communications July 2012 - Present
Mass Bay Community College, Wellesley, MA/Dean College, Franklin, MA September 2012 - Present
JazzBoston 2012 - 2014
Comcast Cable 2004 - 2012
Anti-Defamation League (New England Office) August 2003 - November 2004
D.A. Green and Associates January 2001 - August 2003
Cablevision Systems Corp January 1998 - January 2001
A-R Services, LP (Cablevision) January 1994 - January 1998
Skills
Media Relations, Strategic Communications, Crisis Communications, Public Relations, Internal Communications, Corporate Communications, Marketing Communications, Press Releases, Public Speaking, Strategic Planning, Non-profits, Event Planning, Editing, Strategic Partnerships, Community Development, Government, Leadership, Marketing, Community Outreach, Nonprofits, Management, Sponsorship, Public Affairs, Strategy
Education
Simmons College 1973 — 1974
MS, Media Administration/Library Science
University of Massachusetts, Amherst 1971 — 1974
BA, Mass Communications
Comcast Cable January 2002 - Present
BELLSOUTH TELECOMMUNICATIONS January 2001 - January 2002
U.S. ARMY January 1993 - January 2000
Skills
Networking, Enterprise Software, Management, Telecommunications, Construction, Telephony, Broadband, Wireless, Budgets, Optical Fiber, Leadership, Fiber Optics, Team Leadership, Metro Ethernet, Team Building
Education
Shorter University
Bachelors of Science, Business Administration
Georgia Military College
Associates of Science, Digital Communications Technology
Comcast Cable December 2014 - Present
Comcast Cable January 2013 - December 2014
University of Phoenix June 2010 - November 2012
Catholic Health Initiatives January 2010 - June 2010
Dish Network February 2007 - July 2009
Dish Network February 2005 - February 2007
FirstBank August 2003 - February 2005
The Private Consulting Group January 2003 - May 2003
Enterprise Rent-A-Car May 2002 - August 2002
Lehman Brothers Holdings Inc. January 2002 - May 2002
Skills
Management, Team Leadership, Financial Modeling, Operational Modeling, Financial Analysis, Strategic Financial..., Corporate Finance, Valuation, Return on Investment, Capital Budgeting, Banking, Financial Statement..., Regression Analysis, Risk Management, Cash Management, Managerial Finance, Financial Reporting, Variance Analysis, Data Analysis, Forecasting, Budgets, Process Improvement, Internal Controls, Presentations, Sarbanes-Oxley Act, Hyperion Planning, Hyperion HFM, Essbase, Smartview, Oracle Financial, GEAC, @Risk, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Word, Business Planning, Access, Financial Forecasting
Education
University of Colorado at Denver 2007 — 2010
MBA, Finance, 3.7
Siena College 1999 — 2003
BS, Finance, 3.9
SM Consulting - call canter switch and master routing plan for larger and small business. January 2009 - Present
LodgeNet Entertainment June 2007 - February 2009
LodgeNet Interactive Corporation 2007 - 2009
Cingular January 2005 - June 2007
Comcast Cable 2001 - 2004
BellSouth Entertainment 1998 - 2000
BellSouth Mobility 1994 - 1998
Skills
Leadership, Team Building, Process Improvement, Management, Program Management
Education
Shorter University 2004 — 2006
MBA, Business Administration
Shorter College
BBA, MBA
Comcast Cable October 2004 - March 2011
Comcast 2004 - 2011
Education
South Carolina State University 1993 — 1998
Bachelor of Science, Computer Science
Centruylink Communications/Outsource Inc November 2013 - Present
Comcast Cable March 2013 - October 2013
Aerotek November 2012 - December 2012
Robert half - office team August 2012 - October 2012
Fix-It Up Handyman Service January 2010 - December 2011
Open Text January 2007 - December 2009
Captaris 2007 - 2009
Skills
Customer Service, call center, Marketing, 10-Key,, MS Office, Outlook, Excel, Powerpoint, Eloqua, Salesforce.com, PowerPoint, Indesign, Photoshop, Oracle Applications, Multi-line Phone, Microsoft Excel, CRM, Sales, Lead Generation, Leadership, Teamwork, Change Management, Account Management, Sales Management, Call Centers, Microsoft Office, InDesign
Education
Shoreline Community College 2010 — 2012
Business Admin, Marketing
Saks Fifth Avenue August 2004 - November 2011
Comcast Cable February 1996 - May 2003
Skills
Cosmetics, New Business Development, Sales, Customer Service, Skin Care, Social Media, Event Planning, Social Media Marketing, PowerPoint, Strategy, Retail Sales, Sales Management, Microsoft Office, Microsoft Excel, Social Networking, Retail, Marketing
Education
Shorter University-College of Adult & Professional Programs 2011 — 2013
Bachelor of Science, Business Management
Syracuse University - Martin J. Whitman School of Management
Dual Degree, Marketing Management and Broadcast Journalism
Wayne State University
Marketing Management and Mass Communications
EQT Corporation June 2014 - Present
Comcast Cable October 2006 - Present
Safety-Kleen July 1999 - October 2006
Weirton Steel Corporation September 1995 - July 1999
Laidlaw Environmental Services September 1987 - September 1995
Skills
Hazardous Waste..., Employee Training, EPA, Management, Waste Management, Process Improvement, Risk Assessment, EHS, Safety Management..., Hazardous Materials, Cross-functional Team...
Education
Slippery Rock University of Pennsylvania 1982 — 1987
BS, Safety Management
Comcast Cable August 2015 - Present
General Motors January 2013 - April 2015
Hewlett-Packard August 2008 - January 2013
EDS January 1990 - August 2008
Skills
Software Engineering, Java Enterprise Edition, Object Oriented Design, Technical Leadership, Team Management, Web Services, JSF, Spring, JavaScript, Eclipse, Weblogic, Perl, XML, J2EE, Fireworks, Dreamweaver, Hibernate, Java, SOA, UML, HTML, CSS, SQL, Spring Framework, RESTful WebServices
Education
South Dakota School of Mines and Technology 1985 — 1989
BS, Mechanical Engineering
PureWaterZone February 2009 - Present
ARAMARK Refreshment Services July 2008 - March 2009
Comcast Cable 2007 - 2008
Education
Shepherd University 1998 — 2003
B.S., Management
Sheltering Arms Early Education and Family Centers 2014 - Present
Koch September 2013 - January 2014
American Cancer Society September 2012 - April 2013
LexisNexis November 2011 - January 2012
Comcast Cable 2008 - 2008
Skills
Employee Relations, Leadership Development, Customer Service, Time Management, Outlook, Payroll, Training, Interviews, Performance Management, Microsoft Excel, Microsoft Office, Excel, Word, PowerPoint, Research, Photoshop, Customer Relations, Teamwork, Social Media, Problem Solving, Access, Administration, Interviewing, Windows, Negotiation, Psychology, PeopleSoft, SAP, ADP Payroll, Employee Benefits, Applicant Tracking..., New Hire Orientations, Talent Acquisition
Education
Keller school of Management 2008 — 2010
Masters, Human Resource Management
South Carolina State University 2001 — 2005
BS, Psychology
Comcast June 2010 - Present
Comcast Cable July 2003 - June 2010
Education
Sonoma State University 1996 — 2001
Bachelor's of Science, Business
CareFirst BlueCross BlueShield January 2008 - Present
Carefirst BlueCross BlueShield February 2007 - January 2008
Adecco Staffing June 2006 - February 2007
Baltimore City Community College October 2003 - July 2006
Ajilon Professional Staffing- March 2006 - May 2006
Priority One Staffing Services July 2005 - February 2006
Comcast Cable January 2005 - March 2005
Provident Bank January 1999 - October 2003
Skills
Microsoft Office 2007, Project Coordination, Administration, Community Organizing, Organizational..., Typing, SharePoint, Live Meeting, Email Marketing, Project Planning, Event Planning, Education, Editing, Proofreading, Windows 7, Microsoft Office Xp, Temporary Staffing, Front Office, Office Administration, Documentation, Mortgage Servicing, Letters Of Credit, Classroom Instruction, Adult Education, Interviewing, Internet, Program Facilitation, Public Administration, Accounts Receivable, Telephone Skills, Switchboard Operator, Human Capital Management
Education
Sojourner-Douglass College 2006 — 2009
M.A., Public Administration
South Carolina State University 1985 — 1994
B.S, Business Administration/Marketing
D & A Investment Group July 2002 - July 2013
Comcast Cable October 2007 - December 2012
Solectron July 1995 - February 2002
Skills
Management, Entrepreneurship, Telecommunications, Call Centers, Customer Satisfaction, Broadband, VoIP, Wireless, Customer Retention, Telephony, Customer Service, Troubleshooting, Customer Experience, Selling, Networking
Education
Sierra College
Lawrence Public Schools August 2012 - Present
Comcast Cable 2009 - 2010
Comcast Cable 2006 - 2008
AT&T Broadband, Comcast Cable October 2000 - April 2006
MediaOne, AT&T Broadband 1998 - 2000
Continental Cable, MediaOne 1996 - 1998
Beth Israel Deaconess Medical Center 1994 - 1996
Skills
Cross-functional Team..., Leadership, Project Management, Management, Analysis, Budgets, Forecasting, Change Management, Financial Modeling, Telecommunications
Education
University of New Hampshire 2010 — 2012
Masters in Education, Counseling.
University of Massachusetts Lowell 1996 — 1998
MBA, Management, Finance
Simmons College 1990 — 1994
BA, Finance, Mgmt, Accounting
Comcast March 2015 - Present
Comcast Cable June 2011 - March 2015
Towers Watson July 2010 - June 2011
TD Bank August 2007 - November 2008
Citizens Bank July 2006 - July 2007
Citizens Bank June 2005 - July 2006
Citizens Bank September 2003 - May 2005
General Electric International Inc February 1997 - July 2000
Skills
Ceridian, Quicken, PeopleSoft, Access, Organizational Structure, Onboarding, Applicant Tracking..., Performance Management, Employee Relations, Employee Engagement, HR Policies, Talent Management
Education
DPT Business School 2009 — 2009
Pharmacy Tech, Pharmacy Technician
Shreemati Nathibai Damodar Thackersey Women's University 1997 — 2002
Bachelors, Business Accounting & Administration
Comcast Cable July 2000 - Present
Comcast July 2000 - Present
Loockheed & Martin May 1998 - June 2000
Federal Bureau of Prisons May 1986 - June 1988
Skills
VoIP, Telecommunications, 10Key 20,000ks,..., Broadband, Telephony, Ethernet, Fiber Optics, Computer Network..., IP, MPLS, SIP, Routers, Wireless, Network Design, WAN, Switches, SDH, Call Center, Microsoft Excel, Avaya, Cisco Technologies, DWDM, Call Centers, Metro Ethernet, DOCSIS, Cabling, Provisioning
Education
State of Cailfornia Life Agent 2011 — 2011
Life agent-License #OH72760, Life insurance, 80%
Skyline College 1979 — 1981
Associate of Arts (AA), Business Administration and Management, General, 3.0
Comcast March 2015 - Present
Comcast Cable May 2007 - Present
University of Pittsburgh Medical Center June 1999 - May 2007
Kelly Services February 1998 - May 1999
Skills
Employee Engagement, Temporary Placement, Leadership Development, Talent Management, Employee Relations, Performance Management, Human Resources, Change Management, 360 Feedback, Onboarding, Telecommunications, Customer Satisfaction, Project Management, Organizational..., Management, Call Centers
Education
Slippery Rock University of Pennsylvania
Bachelor, Communication
Strategic Asset Services 2014 - 2015
Comcast Cable January 2010 - November 2013
Bank of America January 1996 - 2009
Skills
Telecommunications, VoIP, Call Centers, Wireless, IP, Direct Sales, Broadband, Customer Retention, Telephony, Customer Satisfaction, Account Management, Sales, Solution Selling, Business Development, Networking, Project Management, Contract Negotiation, Banking, New Business Development, Sales Management
Education
Solano Community College 1994 — 1996
Real Estate
Comcast Cable July 2004 - Present
Zones June 2003 - July 2004
Ritz Camera Centers January 1999 - January 2003
US Army 1998 - 1999
Skills
Customer Retention, Call Center, Telecommunications, Call Centers, T1, Solution Selling, Direct Sales, Wireless, Cabling, Broadband, Telephony, VoIP, Managed Services, MPLS, Unified Communications, Provisioning, DOCSIS, Ethernet
Education
South Seattle College 1996 — 1997
Highmark Team LeadTargetMarch 2005 - February 2007
Littman Jewelers September 2004 - August 2005
Braum's 2002 - 2003
Comcast Cable 2000 - 2002
Amazon.com 1998 - 2001
Nicholas R. Bischoff, Esq. 1996 - 1998
Education
South University 2007 — 2009
BA Business Administration, Business
Comcast Cable August 2011 - February 2012
Education
South University 2009 — 2012
Nursing
Waterford Twp Police Dept June 1998 - Present
Comcast Cable August 1993 - June 1998
Education
Siena Heights University 1989 — 1994
BA, Criminal Justic
Waterford Kettering High School 1985 — 1989
Douglas County Libraries November 2008 - Present
Comcast Cable 1999 - 2005
Skills
A+ Certified IT..., CompTIA Network+..., MCDST - Microsoft..., MCP - Microsoft..., MCTS - Microsoft..., MCTS - Windows 7,..., MCITP - Microsoft..., MCITP - Enterprise..., Technical Support, Troubleshooting, Computer Hardware, Software Installation, Networking, Hardware, Servers, Wireless Networking, Software Documentation, Network Administration
Education
South Dakota State University 1992 — 1996
Almost completed Bachelor of Science, Computer Science
Lee Rain Inc July 2015 - Present
Comcast Cable 1999 - 2012
Comcast Cable 2005 - 2007
Skills
•Good eye for detail;..., •Resourceful and..., •Strong interpersonal..., •Remain calm and work..., •Equally effective..., •Highly motivated to..., Invoicing, Accruals, Accounts Payable, Accounts Receivable, Accounting, Analysis, Telecommunications, Customer Service, Budgets
Education
Shepherd University 1995 — 1998
Bachelor's degree, Business Administration and Management, General
Comcast Cable 2011 - Present
Remedy Staffing June 2010 - April 2011
Skills
Forklift Operator, Warehousing, Retail, Restaurant Management, Sales, Inventory Control, Order Picking, Acting, Teaching, Commercial Fishing, Computer Proficiency, Communication Skills, People-oriented, Film Criticism
Education
Shoreline Community College 1999 — 2002
Associate of Arts (A.A.), Theatre/Theater
shorewood high school 1994 — 1997
diploma, basics for graduation
Comcast Cable November 2011 - Present
Comcast Cable April 2010 - November 2011
Comcast Cable September 2006 - April 2010
PanAm Processing / V Internet Corporation November 2005 - April 2006
Toyota of Vallejo May 2004 - August 2005
Skills
Microsoft Excel, Outlook, Customer Service, Customer Retention, Quality Assurance, Capacity Planning, Telecommunications, PowerPoint, Access, Microsoft Word, Analytics, Escalation Resolution
Education
Solano Community College 2011 — 2014
Associate's Degree, Management Sciences and Quantitative Methods
AeroCare CRTWhite County Medical CenterDecember 2011 - November 2013
Comcast Cable February 2004 - September 2005
Sears, Roebuck and Co. February 2000 - September 2001
Skills
Healthcare, Hospitals, Critical Care, BLS, CPR Certified, ACLS, ICU, Medical Devices, Healthcare Management, Customer Service, Patient Safety, Pediatrics, Microsoft Excel, Acute Care, Microsoft Word, PowerPoint, Leadership, Public Speaking, Strategic Planning, Patient Education, Team Building, EKG, Inpatient, Home Care, HIPAA, Research, PALS, Medical Terminology, Process Improvement, Training, Outlook, Emergency Room, Teamwork, Windows, Coaching, Time Management
Education
Southeast Arkansas College 2008 — 2011
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Mercury Insurance Group June 2006 - Present
Avenue Stores, LLC April 2005 - November 2006
The Children's Place October 2002 - February 2005
Comcast Cable January 2003 - July 2003
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Negotiation
Education
San Francsisco State University 2002 — 2005
Bachelor's Degree, Business Management
Solano Community College 2000 — 2001
Associates Degree
Comcast Cable 2004 - 2013
Skills
Great communicator,..., Call Centers, Telephony, Telecommunications, Broadband, VoIP, Networking, Routers, Ethernet, Wireless, Management, Public Speaking
Education
Sojourner-Douglass College 1988 — 1988
Certification Cable Communications, Communications
University of Baltimore 1972 — 1973
None, Pre-Law Studies