Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Ovation LLC December 2013 - Present
Large February 2007 - Present
The Illusion Factory August 2004 - February 2007
Comcast Cable January 2002 - August 2004
Skills
Post Production, Video, Avid Media Composer, Film, Avid, Final Cut Pro, HD Video, Television, Video Production, Broadcast, Entertainment, Producing, Premiere, Editing, Video Editing, Commercials, Final Cut Studio, Promotional Writing
Education
The American Film Institute Conservatory 1985 — 1987
MFA, Screenwritting
AFI 1985 — 1986
MFA, Writing
CSUN
BA, Theatre
UnitedHealth Group December 2014 - Present
Apple April 2014 - Present
Apple April 2014 - November 2014
Comcast Cable April 2011 - September 2013
Verizon Wireless December 2010 - February 2012
Verizon Wireless December 2010 - February 2012
Tricare Services October 2008 - February 2009
HEALTHNET FEDERAL SERVICES October 2008 - February 2009
Blue Shield of California December 2007 - August 2008
Blue Shield of California December 2007 - August 2008
Skills
Medical Terminology, Medical Assisting, Phlebotomy, Medical Billing, Mobile Devices, ICD-9, CPT, Windows 7, Customer Satisfaction, Call Center, Office Administration, World Class Customer..., Administrative..., Data Entry, Health Insurance, Software Installation, iOS, Android, Apple, Mac OS X, technical user handling, Technical Support, Internet Troubleshooting, android troubleshooting, Call Centers, Customer Service, Troubleshooting, Problem Solving, Sales, Customer Retention, Analysis, Customer Experience, Time Management, Outlook, Teamwork, Telephone Skills, Computer Hardware, Retail, Microsoft Word, Mac, Communication
Education
The Art Institute of California-Sacramento 2012 — 2016
Web Development & Interactive Media, Animation, Interactive Technology, Video Graphics and Special Effects
Andon College 1998 — 1999
Medical Assistant Diploma/ Venipuncture & Phlebotomy Certification, Medical/Clinical Assistant
Lonestar College
Nursing (currently work in progress), BSN in Nursing
Western Career College
Surgical Technology, Surgical Technology/Technologist
Contract February 2015 - Present
Comcast Cable 2014 - Present
Convergys April 2013 - June 2014
Convergys September 2012 - June 2014
Sparrow and Nest May 2012 - August 2012
Skills
Adobe Creative Suite, Photoshop, Illustrator, InDesign, Typography, Welding, Soldering, Woodworking, Screen Printing, Letterpress, Microsoft Office, iMovie, Final Cut Pro, Mac OS, Microsoft Operating..., Social Media, Graphic Design, Web Design, Art
Education
Texas Tech University 2008 — 2014
Bachelor of Fine Arts (BFA), Communication Design
YES Prep Public Schools-Brays Oaks September 2014 - Present
Medical Research Consultants September 2013 - May 2014
Medical Research Consultants December 2011 - September 2013
Comcast Cable August 2010 - November 2011
US Interactive Defensive Driving & TABC Company November 2005 - April 2010
Skills
Leadership, Salesforce.com, Team Leadership, Data Entry, Team Management, Training, Customer Service, Customer Satisfaction, Teamwork, Research, Social Networking, Public Speaking, Medical Records, Subpoenas, Civil Litigation, Sales Operations, Legal Research, Project Management, Microsoft Suites, People Skills, Accounts Receivable, Phone Etiquette, Social Media, Education, Teaching, Student Engagement, Classroom Management, Material Culture, Classroom Instruction, High Sense Of Urgency
Education
Texas Southern University 2013 — 2014
Master of Public Administration (MPA), Public Policy Analysis
Texas Southern University
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities, 3.2
SunTrust Bank March 2014 - Present
Comcast Cable June 2013 - March 2014
Sihtec Corporation March 2010 - October 2012
Bank of America October 2007 - June 2010
LaSalle Bank July 2006 - October 2007
Otis Elevator Company June 2001 - June 2006
Skills
Sales, Start-ups, Business Development, Program Management, Management, Account Management, Banking, Consulting, Leadership, Portfolio Management, Team Building, Commercial Banking, Strategic Planning
Education
Tennessee State University 1995 — 2001
Bachelor of Science (B.S.), Electrical Engineering
St. Pius X High School
Suremerica June 2014 - Present
AIG March 2004 - May 2014
Comcast Cable May 2002 - September 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Data Entry, Filing, Surety Bonds, Account Management, Processing, Communication Skills, Email Etiquette, Keyboard Skills, Typing
Education
Texas A&M University-Commerce 1997 — 2002
Bachelor's degree, Business Administration and Management, General
Ralph H Poteet High School
Ralph H Poteet High School
Community College of Baltimore County August 2015 - Present
Community College of Baltimore County July 2015 - Present
Comcast Cable April 2010 - January 2014
Comcast Cable March 2009 - April 2010
International Paper October 2007 - April 2008
Staples August 2005 - October 2007
Skills
Customer Service, BMC Remedy, AS400 system, Outlook, Cabling, Close Attention to..., Problem Solving, Inquisite, Efficent, Cable Networks, Social Networking, Communication, Windows, Mac, Computer Hardware, Computer Repair, Automotive, Automotive Repair, Inventory Management, Teamwork, Retail Sales, Sales, Inventory Control, Customer Experience, Team-oriented, Goal Oriented, Cashiering, Analysis, Telephone Skills, Pallet Jack, Warehousing, Customer Retention, Troubleshooting, Call Centers, Time Management, Customer Satisfaction, Data Entry, VoIP, Microsoft Word, Telecommunications, Wireless
Education
The Community College of Baltimore County 2014 — 2016
Associate's Degree, Computer Science, Currently Attending
Academy For Math, Engineering, and Science 2002 — 2005
Aberdeen High School 1999 — 2001
SelfScore October 2014 - Present
Goldklang Design 2000 - Present
Vända Playing Cards August 2012 - Present
Free Range Studios April 2014 - October 2014
Adobe March 2014 - May 2014
Various Companies June 2010 - March 2014
Creative Focus April 2012 - October 2012
Comcast Cable October 2006 - August 2008
Mill Valley Health Club & Spa 2006 - 2006
New World Symphony 2003 - 2006
Skills
Adobe Creative Suite, Wordpress, HTML 5, Microsoft Office, Google Analytics, QuickBooks, Flash Animation, CSS, PHP, Audio Editing, Video Editing, Graphic Design, WordPress, Photography, Corporate Branding, Mac, Graphics, Dreamweaver, Web Design, Logo Design, InDesign, Illustrator, Layout, User Interface Design, User Interface
Education
The Johns Hopkins University 1996 — 2001
Bachelor of Music, Graduate Performance Diploma, Recording Arts & Sciences + Music Performance
Comcast June 2013 - Present
Comcast Cable February 2009 - June 2013
AT&T Cellular February 1998 - April 2004
Skills
Call Center, Telecommunications, Troubleshooting, Telephony, VoIP, Call Centers, Computer Hardware, Customer Service, Technical Support, Software Documentation, Process Improvement, Project Management, Billing Systems, System Deployment, Active Directory, Computer Network..., Vendor Management
Education
The College of St. Scholastica 2000 — 2004
Bachelors in Computer Science, MIS
Time Warner Cable February 2013 - Present
Time Warner Cable December 2007 - Present
Comcast Cable May 2002 - May 2006
Skills
Telecommunications, Customer Retention, Broadband, Customer Service, Call Center, Call Centers, Sales, Telephony, Customer Experience, Customer Satisfaction, Direct Sales, VoIP
Education
Texas A&M University 2000 — 2001
MBA, Business Admnistration
UCLA
Profesional Designation in Marketing, Sales & Marketing
McGraw-Hill Federal Credit Union August 2014 - Present
McGraw-Hill Federal Credit Union April 2013 - Present
McGraw Hill Federal Credit Union April 2011 - April 2013
Comcast Cable February 2009 - November 2009
Comcast Cable December 2007 - January 2009
Centex Homes August 2006 - November 2007
Centex Homes May 2005 - August 2006
Centex Homes January 2002 - May 2005
Skills
Marketing Communications, Email Marketing, Direct Marketing, Marketing, Integrated Marketing, Creative Direction, Customer Service, Sales, Marketing Research, Management, Advertising, Marketing Strategy, Budgets, Strategic Planning, Marketing Management, Negotiation, Customer Retention, Digital Marketing, Leadership, Brochures
Education
The College of New Jersey
Bachelors, Marketing
Comcast Cable June 2013 - Present
Skills
C, C++, Java, Linux, Matlab, Windows, HTML, Python, Programming, Embedded Systems, Unix
Education
University of Delaware 2011 — 2013
Doctor of Philosophy (Ph.D.), Electrical and Computer Engineering
University of Delaware 2009 — 2011
Master of Science (MS), Electrical and Computer Engineering
The College of New Jersey 2005 — 2009
Bachelor of Science (BS), Computer Engineering
Powell Industries November 2014 - Present
Bell Helicopter October 2013 - Present
Bell Helicopter June 2011 - October 2013
Bell Helicopter April 2010 - May 2011
Bell Helicopter January 2009 - April 2010
Bell Helicopter October 2007 - December 2008
Sonitrol Corporation May 2006 - September 2007
Comcast Cable November 2004 - May 2006
Saxon Mortgage February 2004 - November 2004
AmeriCredit Financial Services June 1999 - January 2004
Skills
Financial Modeling, Financial Analysis, Financial Reporting, Six Sigma, Process Improvement, Problem Solving, Cross-functional..., Risk Analysis, Opportunity Analysis, Project Coordination, Project Finance, Cost Planning, Cost Control, Microsoft Excel, MS Excel Pivot Tables, PowerPoint, Forecasting, Program Management, Business Process..., Project Management, Business Analysis, Analysis, Business Process, Cross-functional Team..., Strategic Financial..., Strategic Planning, SAP
Education
The University of Dallas
Master of Business Administration (MBA), Corporate Finance, 3.6
Texas A&M University-Corpus Christi
Bachelor of Business Administration (BBA), Accounting and Finance
MSD of Warren Township January 2015 - Present
Premiere Wireless April 2014 - December 2014
Absolute Wireless March 2012 - April 2014
Comcast Cable August 2011 - March 2012
Comcast Cable August 2011 - March 2012
Comcast Cable September 2010 - August 2011
UPS September 2007 - September 2010
Brialex Installation Group May 2006 - July 2007
Tennessee State University August 2006 - December 2006
Footlocker Inc May 2004 - June 2006
Skills
Troubleshooting, Sales, Selling, Software Installation, Telecommunications, Wireless, Customer Satisfaction, Technical Support, Networking, Call Centers, VoIP, Customer Service, Customer Retention, Microsoft Office, Microsoft Excel, Management, Training, Team Building, Microsoft Word, Leadership, PowerPoint
Education
Tennessee State University 2005 — 2009
Bachelor of Science (BS), Computer Science
Comcast Cable February 2014 - Present
Comcast Cable November 2012 - February 2014
Verizon Wireless March 2010 - August 2012
AT&T February 2008 - February 2009
EBI January 2008 - September 2008
American Eagle Outfitters January 1999 - January 2008
Skills
Sales, Wireless, Direct Sales, Account Management, Customer Satisfaction, Customer Retention, Telecommunications, Customer Service, Sales Management, Sales Operations, Solution Selling, Leadership, Mobile Devices, Consultative Selling, Up-selling, Value Selling
Education
Towson University 2004 — 2006
Business, Management, Marketing, and Related Support Services
The Community College of Baltimore County 2001 — 2004
Associate's degree, General Studies
Comcast Cable June 2013 - Present
The Institute of Internal Auditors Inc. June 2011 - Present
The Institute of Internal Auditors May 2010 - September 2014
Comcast June 2011 - June 2013
Agility Solutions July 2009 - June 2011
Protiviti August 2006 - April 2009
Skills
Financial Reporting, SAP, Accounts Payable, Fixed Assets, General Ledger, Accounts Receivable, Procurement, Payroll, Treasury, Marketing, Lockbox, Inventory, Internal Audit, Sarbanes-Oxley Act, Auditing
Education
Texas Tech University - Rawls College of Business 2002 — 2006
BBA, Finance
ION Media Networks March 2014 - Present
Viacom Media Networks (Formerly MTV Networks) April 2011 - April 2014
MTV Networks November 2009 - April 2011
Comcast Cable January 2008 - November 2009
MTV Networks May 2006 - December 2007
Red Bull June 2005 - May 2006
Skills
Digital Media, Media Planning, Advertising, Integrated Marketing, Digital Marketing, Social Media Marketing, Digital Strategy, Mobile Marketing, Interactive Marketing, Advertising Sales, SEM, Media Buying, Online Advertising, New Media, comScore, Media Strategy, Sales, Email Marketing, Strategic Partnerships, PPC, Online Marketing, Lead Generation, Mobile Advertising, Facebook, Interactive Advertising, Sponsorship, DoubleClick
Education
Texas Tech University 2002 — 2006
B.S., Communications, Human Development and Family Studies
EPIX - Studio 3 Partners April 2014 - Present
Showtime Networks Inc. December 2013 - March 2014
Comcast SportsNet Houston July 2012 - December 2013
Comcast Cable April 2011 - July 2012
Comcast Cable January 2009 - May 2011
Comcast June 2008 - September 2008
Skills
Marketing Event Planning, Budget Process, Digital Media, Television Media, Radio Media, Corporate Branding, Customer Communication, Sales Support Tools, Building Relationships, Account Management, Television, Cross-functional Team..., Marketing, Marketing Research, Email Marketing, Social Networking, Direct Marketing, Marketing Communications, Advertising Sales, Media Planning, Digital Marketing, Salesforce.com, Lead Generation, Social Media Marketing, Advertising, Marketing Strategy
Education
Texas Southern University 2011 — 2013
Master of Business Administration, Marketing
Texas Southern University 2005 — 2009
Bachelor of Business Administration, Marketing
Booker T. Washington
Comverge June 2011 - Present
XFINITY - Comcast September 2009 - June 2011
Comcast 2007 - February 2010
Comcast Cable September 2002 - November 2007
Scientech July 1999 - April 2000
Skills
Budget Preparation, Budget Management, Budget Analysis, Forecasting, Operations Management, MS Office Suite, Business Strategy, Business Management, Employee Relations, Team Leadership, P&L, P&L Management, Change Management, Performance Management, Business Planning, Project Planning, Telecommunications, Mentoring, Operational Excellence, Management, Microsoft Office, Employee Training, Leadership, Project Management, Analysis, Customer Experience, Customer Satisfaction, Data Analysis, Direct Sales, Financial Analysis, Income Statement, Inventory Management, Microsoft Excel, Sales Operations, Strategy, Teamwork, Training, Troubleshooting, Visio, Wireless, Process Improvement, Program Management
Education
The Catholic University of America 2003 — 2006
Bachelor’s Degree, Business
Suitland High School 1982 — 1986
Apple July 2013 - Present
Comcast Cable May 2011 - June 2013
Convergys April 2006 - May 2011
Domino's Pizza January 1998 - June 2006
Skills
Call Centers, Troubleshooting, Technical Support, Training, Customer Service, Customer Satisfaction, Customer Retention, Telephony, Human Resources, Workforce Management, Avaya, Computer Network..., Sales, Coaching, Management, Customer Experience, Help Desk Support, VoIP, Telecommunications, Time Management, Contact Centers, Software Documentation, Broadband, Leadership, Sales Operations, Sales Management, Customer Service..., Routers, Employee Relations, Performance Management, Cross-functional Team..., Ethernet, IP, Switches, TCP/IP, Escalations Management, Network Design, Cabling, Wireless, Call Center Development, Networking, Client Relations Skills, Staff Development, Cisco Technologies, Computer Hardware, Vendor Management, IEX, Wireless Networking, Ramp-up, Leadership Development
Education
Tennessee Technological University 1998 — 1999
A+ Certification, Computer Installation and Repair Technology/Technician
Warren County High School McMinnville TN 1994 — 1998
H.S. Diploma
Animoto August 2015 - Present
GrubHub Seamless September 2014 - June 2015
Daily Burn an IAC Company October 2013 - September 2014
Everyday Health April 2012 - September 2013
Everyday Health Inc. March 2011 - April 2012
ingenuIT September 2010 - March 2011
Comcast Cable April 2007 - January 2010
Skills
iOS development, Cocoa Touch, User Experience, Xcode, Objective-C, Mobile Applications, Subversion, Git, TCP/IP, Enterprise Architecture, Network Administration, iOS, iPhone, iPad, Python, Cocoa, XML, JSON, Agile Methodologies, Scrum, Core Data, DNS, Windows Server, iOS Development, OS X, Jenkins, Continuous Integration, iPhone Application..., Swift, iPad Development
Education
The College of New Jersey 2003 — 2007
BS
WHCI December 2014 - Present
Comcast Cable August 2014 - Present
Synthes April 2013 - August 2014
AMResorts October 2010 - March 2013
Lernean LLC June 2007 - January 2010
Goldman Sachs April 2003 - June 2006
Education
London School of Economics and Political Science, U. of London 2013 — 2017
Bachelor in Economics
University of London 2011 — 2016
Bachelor of Applied Science (B.A.Sc.)
ICEC 1995 — 1997
Major in Architecture
The InSite Group August 2014 - Present
The InSite Group November 2013 - July 2014
Tennessee Smokies Baseball February 2013 - October 2013
Comcast Cable July 2012 - January 2013
Knoxville Force February 2012 - April 2012
Susan G Komen Upper Cumberland January 2012 - April 2012
Buffalo Jackson Trading Company October 2008 - March 2012
Lowe's Home Improvement May 2008 - August 2008
Bruster's Real Ice Cream February 2007 - August 2007
Skills
Social Media Marketing, Advertising, Online Advertising, Promotions, Branding & Identity, Social Media, Public Relations, Microsoft Excel, Direct Marketing, Marketing Strategy, Market Research, Business Strategy, Mac OS X, PowerPoint, Microsoft Office, Communication, Trade Shows, Social Networking, Customer Service, Facebook, Marketing Communications, Email Marketing, Sales, Account Management, Fundraising, Cold Calling, Sports Marketing, Teamwork, Marketing, Sponsorship, Marketing Research, Microsoft Word, Outlook
Education
Tennessee Technological University 2007 — 2012
Bachelor of Science (BS), Marketing
Karns High School 2003 — 2007
Sinclair Broadcast Group May 2013 - Present
Avaya August 2011 - May 2013
Comcast May 2008 - April 2011
Comcast Cable May 2008 - April 2011
Comcast Cablevision of Maryland May 2008 - April 2011
Black & Decker April 2006 - May 2008
Black & Decker July 2000 - April 2006
Creditrust, Inc. November 1999 - July 2000
Bally Total Fitness June 1998 - November 1999
Zurich Insurance December 1995 - May 1998
Skills
Wireless, Call Center, Troubleshooting, Telecommunications, Avaya, Telephony, Unified Communications, IP, PBX, IVR, SIP, VoIP, Customer Service, ACD, Wireline, Switches, H.323, TDM, ISDN, QoS, CTI, MPLS, Routing, Audix, Voice Mail, Switch, Avaya PBX, Call Recording, Modular Messaging, Gateway, Call Routing, Vendor Management, UC, Network Design, Integration, Contact Centre, Workforce Management, Media Gateways, T1, Unified Messaging, Video Conferencing, Deployment, Network Security, VPN, Call Centers, Cisco Technologies, System Deployment, Contact Centers, Networking, SIP Trunking
Education
Skyline Advanced Technology Solutions 2008 — 2008
Cisco-Based Training
The Johns Hopkins University - Carey Business School 1998 — 2002
Master of Science in Information and Telecommuncations Systems for Business, VoIP Technology
University of Maryland College Park 1981 — 1985
B.A., Psychology
Searchmont Community Volunteer Fire Department September 2015 - Present
Comcast Cable September 2013 - Present
Comcast August 2013 - Present
Target August 2010 - March 2014
Lowe's Companies, Inc. February 2010 - July 2010
Phi Beta Sigma Fraternity Inc August 2007 - December 2009
Skills
Flexable, Microsoft Word, Customer Service, Microsoft Office, Operations Management, Customer Satisfaction, Microsoft Excel, Warehousing, Marketing, Commitment to Quality, Teamwork, Flexibility Training, Collaborative Problem..., Collaboration, Cultural Diversity, Customer Experience, Data Warehousing, Inventory Management, Unloading, Marketing Strategy, Advertising, Online Advertising, Communication Skills, Online Marketing, Public Speaking, Sales, Time Management
Education
John Horn High School 2002 — 2005
High School Diploma
Texas Southern University
Mass Communication/Media Studies
Wells Fargo Bank N.A. August 2012 - Present
Bank of America October 2010 - September 2012
Bank of America September 2009 - October 2010
Bank of America January 2006 - December 2009
Comcast Cable March 2003 - January 2006
Affiliated Computer Services Solutions France S.A.S. November 2002 - March 2003
Providian Financial May 1998 - November 2002
Citi 1995 - 1998
Skills
Call Center, Business Control, Risk Management, Business Strategy, Performance Metrics, Career Development, Leadership Development, Management, Training, Call Centers, Loans, Operations Management, Outsourcing, Vendor Management, Credit Cards, Banking, Team Building, Credit, Business Process..., Customer Satisfaction, Leadership, Program Management, Forecasting, Customer Experience, Cross-functional Team..., Team Leadership, Process Improvement, Financial Services, Analytics, Recruiting, Account Management, Six Sigma, Strategy, Business Process, Customer Service, Customer Retention, Organizational..., Staff Development, Employee Relations, Finance, Customer Support, Project Management, Team Management, Employee Management, Change Management
Education
Texas A&M University - Mays Business School 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Weber State University 1998 — 2002
Bachelor's Degree, Business Administration / Finance
Robert Half International June 2013 - Present
Furmanite America, Inc. January 2012 - May 2013
Comcast Cable January 2008 - July 2011
Hewlett-Packard December 1998 - 2009
Compaq Computers January 1994 - December 1998
Imperial Sugar Company 1992 - 1995
American Express 1989 - 1994
Education
University of Houston-Victoria 2013 — 2015
Computer Science
Melbourne High School
Tennessee State University
Electrical Engineering, Honor Roll Student
Comcast Cable February 2013 - Present
Managed Wealth Financial August 2012 - May 2014
Bankers Life and Casualty Company November 2011 - August 2012
Downey Insurance Agency Inc. - State Farm January 2011 - October 2011
Senator Tim Sheldon January 2010 - March 2010
Washington Mutual Home Loans May 2005 - June 2007
Skills
Strategic Planning, Process Improvement, Consulting, Management, Strategy, Coaching, Leadership, Wealth Management, Training, Long-term Care, Project Planning, Public Speaking, Marketing, Sales, Term Life Insurance, Customer Service, Team Building, Sales Management
Education
The Evergreen State College 2009 — 2011
South Puget Sound Community College 2008 — 2009
Comcast Cable November 2010 - April 2013
Panasonic April 1993 - March 2010
Panasonic AVC American Laboratories, Inc. September 1990 - April 1993
Philips Consumer Electronics March 1983 - August 1990
Skills
Digital TV, Consumer Electronics, System Architecture, Video, IPTV, Television, Set Top Box, Device Drivers, Embedded Software, MPEG2, MPEG, Strategy, Program Management, IP, Broadband, Integration, RF, Interactive TV, Project Management, Digital Video, Ethernet, Mobile Devices, VOD, Streaming Media, Software Development, ASIC, Engineering Management, Hardware, Software Design, Testing, Competitive Analysis, Strategic Partnerships, Product Marketing, Embedded Systems, Satellite, Agile Methodologies, Firmware, DOCSIS, Telecommunications, Product Management, Wireless, FPGA, IC, WiFi, H.264, VoIP, Systems Engineering, System Design, DVB, MS Project
Education
University of Tennessee-Knoxville 1979 — 1983
Bachlor of Science in Electrical Engineering
Tennessee Technological University 1977 — 1978
Southern Real Estate Company September 2013 - Present
Crescent Processing Company 2012 - 2013
ePaymentAmerica July 2011 - June 2012
ePaymentAmerica November 2008 - July 2011
Comcast Cable May 2007 - May 2008
Southern Shave Ice March 2005 - May 2007
RadioShack January 2000 - March 2005
Skills
New Business Development, Negotiation, Account Management, HTML, Strategic Planning, Sales Operations, Marketing Strategy, Marketing, Microsoft Office, Direct Sales
Education
ITT Technical Institute
Associates Degree, graphic design
Texas Christian University
The University of Memphis
Johns Hopkins HealthCare October 2012 - Present
University of Maryland Baltimore County March 2008 - September 2012
Community College of Baltimore County January 2010 - June 2010
University of Maryland Baltimore County August 2009 - December 2009
Comcast Cable January 2002 - May 2008
Skills
Adult education, Distance education, Technology Needs..., Technical Training, Technical presentations, Project Planning, Program evaluation, Learning management..., Blended learning, Project Coordination, Curriculum Design, Curriculum Development, Healthcare, Captivate, Management, Training Delivery, Document Imaging, PeopleSoft, ImageNow, Web Design, Website Development, Desktop Publishing, Hardware Support, Computer Hardware, Microsoft Operating..., Instructional Design, Instructional Technology, Instructional Systems..., Instructor-led Training, Information Technology, Higher Education, TCP/IP, Active Directory, Technical Support, Blended Learning, Distance Learning, Learning Management..., Adult Education, Software Documentation, Program Management, Training
Education
University of Maryland Baltimore County 2008 — 2010
Master of Arts (M.A.), Instructional Systems Development
University of Maryland Baltimore County 2009 — 2009
Post Baccalaureate Certificate, Distance Education
University of Maryland Baltimore County 2008 — 2008
Post Baccalaureate Certificate, Instructional Technology
University of Maryland University College 2004 — 2007
Bachelor of Science (BS), Information Systems Management, Business Law and Public Policy- minor
The Community College of Baltimore County 2002 — 2004
Associate of Arts (AA), Business Law
NBCUniversal, Inc. July 2015 - Present
Comcast Cable July 2014 - July 2015
Seagate Technology May 2013 - September 2013
Dublabs December 2012 - April 2013
Nuclear Power Corporation of India Limited August 2011 - May 2012
Tata Institute of Fundamental Research June 2011 - August 2011
Skills
VHDL, Linux, Matlab, C, C++, Verilog, CUDA, Java, UPC, MPI, Embedded C, x86 Assembly, SimpleScalar, Visual Studio, Python, Assembly Language, Embedded Systems, Xilinx, Orcad, Firmware, ModelSim
Education
The George Washington University 2012 — 2014
Master of Sciences in Computer Engineering, Computer Architecture and High Performance Computing
Fr. Conceicao Rodrigues College of Engineering 2008 — 2012
Bachlor of Engineering, Electronics, Electronics
Comcast Cable (Contract via Apex Systems) 2015 - Present
Comcast Business (Contract via iQuasar) 2014 - 2015
Comcast Cable 2006 - 2014
Catalyst IT Services 2005 - 2006
Verizon, Cisco and TruePosition 2001 - 2005
Octagon Research Solutions 2003 - 2004
Vectrix Business Solutions, Inc. 2000 - 2001
Accenture 1997 - 2000
Buchanan Technologies / CSSI 1995 - 1997
Ernst & Young / Kenneth Leventhal 1994 - 1995
Skills
Cross-functional Team..., Program Management, Business Intelligence, Project Management, PMO, Product Management, Software Project..., Agile Methodologies, Strategy, Leadership, E-commerce, Management, Testing, Business Process, SDLC, Software Development, Integration, Telecommunications, IPTV, Quality Assurance, VOD, Vendor Management, SOA, Team Building, Data Center, Mobile Devices, Strategic Partnerships, PMP, Process Improvement, System Deployment, Cloud Computing, Web Applications, Project Portfolio..., Agile Project Management, Aviation, Oracle, Set Top Box, System Architecture, Requirements Analysis, Six Sigma, Wireless, Scrum, Microsoft SQL Server, Private Pilot, Broadband, Streaming Media, Enterprise Software, CRM, Business Process...
Education
Texas Tech University 1987 — 1992
Bachelor's Degree, Management Information Systems and Services
south garland
T. Rowe Price September 2013 - Present
Cigna-HealthSpring November 2010 - August 2013
Comcast Cable May 2007 - June 2009
Skills
Healthcare, Medicare, Managed Care, Healthcare Management, EMR, Leadership, Customer Service, Microsoft Excel, Time Management, Training, Data Entry, Analysis, PowerPoint, Software Documentation
Education
Notre Dame of Maryland University 2002 — 2005
Bachelor of Arts (BA), Psychology
Overlea High School 1998 — 2002
General Studies, General Studies
The Community College of Baltimore County
Bachelor's degree, Criminal Justice
Comcast Cable October 2010 - Present
Comcast Cable January 2009 - October 2010
Comcast Cable September 2007 - January 2009
Comcast Cable January 2005 - September 2007
Skills
Billing, Direct Sales, PRI, Centrex, Billing Systems, Salesforce.com, CCOM, Costar, Microsoft Excel, PowerPoint, Access, Microsoft Word, Outlook, Comtrac, Analysis, Broadband, Telecommunications, Account Management, Call Centers, Sales, VoIP, Wireless
Education
University of Maryland University College 2012 — 2015
Legal Studies
TESST College of Technology-Beltsville 1998 — 1999
Office Administration, Field of Study
Healthcare Services Partner LLC June 2014 - September 2014
Inovalon December 2008 - May 2013
Comcast Cable May 2008 - December 2008
Joseph P. Kennedy Institute June 2006 - March 2007
Skills
Nursing, Medical Terminology, Healthcare, Healthcare Information..., Healthcare Management, Software Documentation, Epic Systems, Cerner, EMR, EHR, Medical Records, Patient Safety, Medical Billing, Healthcare Consulting, Informatics, Home Care, CPT, Hospitals, HIPAA, Medicaid, Medical Coding, ICD-9, Medicare, Disease Management, Medical/Surgical, Inpatient, Patient Education, BLS, Microsoft Excel, Customer Service, Public Speaking
Education
TESST College of Technology-Beltsville 2013 — 2014
Medical Billing and Coding
Strayer University
Bachelor Degree, Business Administration
Comcast Cable February 2014 - Present
H&M Computer Services July 2013 - Present
Comcast 2005 - 2012
Skills
Hardware Installation, Software Installation, Invoicing, Accounting, Account Management, Telecommunications, Customer Service, Call Centers
Education
Towson University 2010 — 2017
Master of Science (M.S.), Applied Information Technology
University of Baltimore 2002 — 2004
Bachelor of Science (B.S.), Applied Information Technology
The Community College of Baltimore County 1999 — 2002
Associate of Science (A.S.), Accounting
Western High School 1988 — 1992
High School diploma, Business
Comcast Cable May 2006 - March 2015
Wolf Camera November 1999 - February 2005
Scanad Kenya August 1997 - December 1997
Skills
Telecommunications, Wireless, Cable Television, Management, Program Management, Broadband, Optical Fiber, Team Leadership, DOCSIS, Telephony, VOD, Video Production, Digital Photography, Portrait Photography, Photography, Post Production, Studio Lighting, Video Editing, Digital Video, Sound Editing, Production Sound, Network Provisioning, Graphic Design, Screen Printing, Web Design, Multimedia
Education
The Illinois Institute of Art-Schaumburg 1999 — 2004
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
Kenya Polytechnic 1996 — 1998
Graphic Design
USDA Foreign Agricultural Service (FAS) January 2015 - Present
US Trade Representative January 2013 - December 2013
Peace Corps May 2010 - July 2012
University of Connecticut September 2007 - December 2008
Comcast Cable June 2008 - August 2008
Skills
Data Analysis, Finance, Russian, Program Management, Financial Modeling, Financial Analysis, Access, Microsoft Excel, PowerPoint, Critical Thinking, Statistics, Outlook, Microsoft Office, Microsoft Word, Research, Due Diligence, Stata
Education
Johns Hopkins SAIS 2012 — 2014
Master of Arts (MA), International Relations and Affairs
University of Connecticut 2005 — 2008
Bachelor's, Finance
Comcast Cable July 2015 - Present
Wells Fargo June 2014 - July 2015
The College of New Jersey February 2012 - May 2014
Wells Fargo May 2013 - August 2013
Skills
Leadership, Public Speaking, Time Management, Customer Service, Fundraising, Social Media, Microsoft Office, Microsoft Excel, PowerPoint, Data Analysis, Analysis, Public Relations, Finance
Education
The College of New Jersey 2010 — 2014
Bachelor of Science (BS), Economics
Tennessee Department of Corrections April 2006 - Present
Comcast Cable September 2004 - December 2005
Courtyard by Marriot April 2003 - August 2003
Skills
MS Word, MS Excel, Administrative..., Communication Skills, Inter-personal, Problem Solving, Records Management, Calendaring, Database Administration, Presentations, Microsoft Office, PowerPoint, Outlook, Community Outreach, Microsoft Excel, Government
Education
Tennessee State University 2001 — 2005
Bachelor of Science (B.S.), Psychology
N/A February 2011 - Present
Jupiter by the Sea Realty, Inc May 2006 - February 2011
Ocean and Waterfront Real Estate June 2002 - May 2006
JLJ Consulting January 2002 - June 2002
PACER International, Inc. November 1999 - August 2001
Comcast Cable January 1998 - August 1999
Citigroup August 1994 - January 1998
ARINC February 1989 - August 1994
General Electric Information Services January 1984 - February 1989
Skills
Telecommunications, Coaching, Change Management, Customer Service, Program Management, Team Building, Management, Networking, Leadership, Strategy, Testing, Engineering, Sales, Project Management, Product Management, Negotiation, Vendor Management, Contract Management, Team Leadership, Business Development
Education
The Catholic University of America 1979 — 1983
BSEE, Electrical Engineering
Gonzaga College High School 1975 — 1979
Atos January 2013 - January 2014
Atos Origin January 2008 - January 2014
Comcast Cable March 2005 - January 2008
Skills
Professional in Human..., Talent Acquisition, Technical Recruiting, Recruiting, Employee Relations, HRIS, Human Resources, Performance Management, Talent Management, Hiring, HR Policies, Management, New Hire Orientations, Temporary Placement, Training, Change Management
Education
Texas A&M University 2001 — 2005
BS, Economics
Comcast Cable June 2014 - Present
Tangoe June 2012 - May 2014
Insight March 2010 - June 2012
Communication Infrastructure Corp. (CIC) August 2008 - December 2009
Verizon March 2007 - July 2008
Verizon March 2003 - March 2007
Skills
Team Building, Network Design, Project Management, Provisioning, Managed Services, Account Management, Wireless Networking, Program Management, System Deployment, UMTS, ERP, Business Analysis, SS7, Data Center, Software Documentation, Switches, Negotiation, Cellular Communications, Process Improvement, Troubleshooting, Team Leadership, IP, Budgets, Network Engineering, Computer Network..., Analysis, Vendor Management, Sales, Integration, Wireless, Networking, Leadership, T1, Cross-functional Team..., Quality Assurance, GSM, Telecommunications, Customer Satisfaction, Management, MPLS
Education
The George Washington University
Villanova University
TASK ESSENTIALS Luxury Swiss Skin Care for Men July 2014 - Present
Forever Nana's Vintage May 2010 - December 2014
LABORATORIOS SESDERMA 2008 - 2010
Viamedia 2004 - 2008
Comcast Cable 1998 - 2003
Skills
Seasoned Salesperson...., Vintage stylist. ...
Education
Tennessee State University 1982 — 1985
Bachelor of Applied Science (B.A.Sc.), Mass Communications Emphasis in Radio & Television
Maplewood Comprehensive High School
Comcast Cable May 2011 - Present
Tennessee State University September 2009 - May 2011
Board of Education May 2010 - March 2011
Skills
Applied Information..., Windows Server, Microsoft Excel, Microsoft Word, Access, Visual Basic, PowerPoint, Outlook, Web Development, computer organization, JavaScript, HTML, XML Schema, Databases, Data Analysis, Data Entry
Education
Strayer University 2012 — 2014
Master of Science (M.S.), Management Information Systems, General
Tennessee State University 2007 — 2011
Bachelor of Business Administration (BBA), e-business technology
Comcast Cable May 2014 - August 2014
Unilever June 2013 - August 2013
Eagle Oaks Country Club May 2007 - May 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Publisher, Microsoft Powerpoint, Microsoft Access, PowerPoint, Research, Financial Analysis, Facebook
Education
Villanova University 2012 — 2015
Bachelor of Business Administration (BBA), Finance & Economics, 3.66
London School of Economics and Political Science 2013 — 2013
Economics
Christian Brothers Academy- Lincroft, NJ 2007 — 2011
Comcast Cable February 2014 - Present
Comcast September 2010 - January 2014
PricewaterhouseCoopers June 2004 - September 2010
Skills
Sarbanes-Oxley Act, Auditing, Internal Audit, Internal Controls, US GAAP, GAAP, SEC filings, IT Audit, Financial Reporting, Financial Analysis, Revenue Recognition, Enterprise Risk..., Accounting, Process Improvement, Business Process..., Analysis
Education
The George Washington University 2000 — 2004
BAccy, Accounting
Villanova University
Lean Six Sigma
Payment Alliance International May 2003 - January 2014
Comcast Cable June 2002 - May 2003
Bluegrass Cellular January 2000 - June 2002
Skills
Retention Management, New Business Development, Retention Strategies, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Value, Contact Center..., Merchant Services, Debit Cards, Customer Retention, Management, Human Resources, Sales, Call Centers, Project Planning, Customer Satisfaction, Process Improvement, Marketing, Customer Service, Team Building, Payment Card Processing, Business Development
Education
Tennessee Technological University 1976 — 1981
Business Administration and Management, General
HVAC Insider Newspaper October 2012 - Present
Upledger/Barral Institutes January 2008 - Present
Adelphia Cablevision March 1997 - December 2004
Comcast Cable March 1980 - March 1997
Skills
Project Planning, Project Management, New Business Development, Editing, Sales Management, Advertising, Customer Service, Strategic Planning, Pricing, Inventory Management, Forecasting, Leadership, Marketing Strategy, Operations Management, Key Account Management, Sales Process, Product Development
Education
The Community College of Baltimore County 1977 — 1979
Associate's Degree, Communications Electronics
Southern High School
Educational Acheivement Authority (FocusHope) February 2014 - Present
FocusHope June 2012 - April 2013
Focus Hope CYC Initiative August 2010 - June 2012
FocusHope August 2010 - June 2012
Comcast Cable June 2004 - September 2005
Skills
Active Directory, Training, Windows 7, Customer Service, Outlook, Microsoft Office, Troubleshooting, Windows Server, Management, A+ Certified, Laptops, Microsoft Excel, Project Management, PowerPoint, Leadership, Computer Hardware, System Administration, SharePoint, Microsoft Word, XP, Software Installation, Microsoft Certified..., Access, Network Administration, Windows, Team Building, Technical Support, Public Speaking, CompTIA A+ Certification, MS Project, Technical Training, Networking, Software Documentation, Community Outreach, Fundraising, Research, Data Entry, Teaching, Information Technology, Operating Systems, Time Management, Lotus Notes, Hardware, Help Desk Support, A + certified, Customer service..., Lan Sweeper Software, SolarWinds Software, Absolute Service..., Microsoft Office 365...
Education
FOCUS HOPE INFORMATION TECH. CENTER 2008 — 2010
Certificate of Completion in Information Technology, SERVER TECHNOLOGY
HOPE Information Technologies Center 2007 — 2009
Vocational Degree in Server Administration
Tennessee State University 1989 — 1992
Tennessee State University
Business Administration
NewSpace Entertainment / Broadway Across America January 2011 - Present
Comcast Cable April 2008 - September 2010
Asurion December 2006 - April 2008
The Home Depot September 2004 - September 2006
Education
Lone Star College 2008 — 2010
Pharmacy
Texas Southern University 2005 — 2007
Business Management
Tennessee State University March 2014 - Present
X O Communications June 2011 - July 2012
Comcast Cable November 2005 - March 2010
Skills
Routers, Customer Service, Software Installation, Troubleshooting, Program Management, Telecommunications, Academic English, Customer Retention, Social Networking, Leadership, Training, Call Centers
Education
Tennessee State University 2011 — 2015
Bachelor’s Degree, Biology, Senior
Comcast Cable March 2010 - Present
Currently seeking new company February 2009 - August 2010
Spheris November 2008 - February 2009
Prime Health Services June 2006 - November 2008
Education
Vanderbilt University 1997 — 2000
MS, Cellular Pathology
Tennessee Technological University 1991 — 1997
BS, Chemistry
John Overton High School 1989 — 1991
Wecost Enterprise December 2012 - Present
Livebloc January 2010 - July 2011
Solidcares January 2008 - January 2010
Prudential Financial February 2009 - August 2009
Ncet2 January 2008 - December 2008
Comcast Cable January 2005 - August 2007
Admiral Security Services December 2002 - June 2006
Skills
Social Media, Strategic Planning, Customer Relations, Marketing Strategy, Team Building, Microsoft Office, Excel, Negotiation, PowerPoint, Research, Business Strategy, Problem Solving, Entrepreneurship, Analysis, Market Research, Financial Modeling, Financial Analysis, Portfolio Management, Wealth Preservation..., Start-ups, Wealth, Microsoft Excel, Leadership, Lead Generation, Social Networking, Project Management, Marketing Communications, Marketing, Integrated Marketing, B2B, Digital Marketing, Marketing Research, Recruiting
Education
The Johns Hopkins University - Carey Business School 2010 — 2012
MBA
Towson University 2006 — 2008
B.S
Comcast November 2008 - Present
Comcast Cable November 2008 - Present
Comcast Cable September 2006 - November 2008
Comcast Cable April 1988 - September 2006
Skills
Construction, Team Building, Strategic Planning, Team Leadership, Contract Negotiation, Telecommunications, Cross-functional Team..., Program Management, Strategic Partnerships, Contract Management, Leadership
Education
The Australian National University 1979 — 1983
BS, Science
Benchmark Associates, Inc. November 2014 - Present
LandTech Engineering & Surveying August 2014 - October 2014
Ragan Smith Associates, Inc. March 2014 - August 2014
Comcast Cable February 2007 - February 2014
LandTech Engineering & Surveying 2012 - 2013
Oneida Water & Wastewater Dept. 2002 - 2007
Skills
ALTA Surveys, Topcon, Boundary, GIS, GPS, ArcMap, AutoCAD, Civil 3D, Carlson, Leica, Construction Staking, Topographic Surveys, Technical Support, Wireless, Troubleshooting, Telecommunications, VoIP, Telephony, Fiber Optics, Broadband, Cabling, IP, Surveying, Subdivisions, CAD, Land Development
Education
ETSU 2011 — 2014
Bachelor's Degree, Surveying and Mapping
Tennessee Technological University 2002 — 2004
Engineering
Comcast Cable September 2004 - Present
Comcast 2002 - Present
AssureNet December 1998 - June 2000
Skills
Troubleshooting, Process Improvement, Customer Service, Problem Solving, Project Management, Business Communications
Education
The Community College of Baltimore County 2009 — 2011
Randallstown High School
Gannett July 2014 - Present
Gannett December 2011 - Present
Comcast Cable January 2011 - December 2011
Comcast Cable September 2009 - December 2011
Baker Communications Inc 2009 - December 2011
Sprint Nextel June 2010 - February 2011
New World Leadership LLC February 2005 - January 2011
Sprint September 2006 - January 2008
Burger King June 2003 - February 2005
Sprint December 2001 - February 2003
Skills
Team Building, Leadership Development, Curriculum Development, Coaching, Staff Development, Problem Solving, Start-ups, Classroom Instruction, Organizational Change, E-learning, Instructional Design, Planning, Product Integration, Negotiation, Curriculum Design, Analysis, Process Improvement, Customer Relations, Classroom, Change Management, E-Learning, Project Planning, Customer Service, Performance Management, Executive Coaching, Product Placement, Recruiting, Time Management, Management, Project Management, Hiring, Workshop Facilitation, Customer Retention, Sales, Strategy, Nonprofits, Sales Operations, Public Speaking, Training, CRM, Talent Management, Salesforce.com, Leadership, Needs Analysis, Employee Training, Sales Management, B2B, Call Centers, Team Leadership, Training Delivery
Education
Texas Tech University 1975 — 1979
B.S.
C Payment Services February 2015 - July 2015
Merchant Pay Network January 2014 - October 2014
Future Payment Technologies January 2007 - January 2014
Lowe's Companies, Inc. 2004 - November 2006
Comcast Cable 2003 - 2004
DIRECTV September 1995 - June 2003
Atlanta Mailing & Fullfillment 1993 - 1995
Primerica, Inc. 1986 - 1993
Exxon Office Systems 1977 - 1984
Up With People 1975 - 1976
Skills
Account Management, Merchandising, Retail, Sales Management, B2B, New Business Development, Direct Sales, Selling, Coaching, Hiring, Advertising, Public Speaking, Team Building, Promotions, Consultative Selling, Public Relations, Cold Calling, Insurance, Interviewing, Talent Acquisition, Sourcing, Start-ups, Recruiting, Social Media Marketing, Strategic Partnerships, Business Development, Lead Generation, Interviews, Marketing, Management, Sales Operations, Customer Retention, Sales, Direct Marketing, Small Business, Leadership, Salesforce.com, Social Networking, CRM, Human Resources, Contract Negotiation, Employee Relations, Negotiation, Sales Process, Performance Management, Customer Satisfaction, Relationship Management, College Recruiting, Strategic Planning, Employee Training
Education
University of Arizona 1973 — 1975
M.A., Speech Communication
Texas Christian University 1971 — 1973
B.A., Speech Communication
Broward Community College 1969 — 1971
A.A., Liberal Arts
Northeast High School 1966 — 1969
Diploma, Liberal Arts
Bar Louie May 2015 - Present
Comcast Cable December 2010 - Present
TGI Fridays April 2004 - November 2010
Skills
Telecommunications, Customer Service, Management, Project Management, Sales, Team Leadership, Leadership, Troubleshooting, Wireless, Team Building
Education
Tennessee State University 1999 — 2002
Biology/Biological Sciences, General
Fairley High School 1996 — 1999
High
NCSA Athletic Recruiting August 2015 - Present
Enterprise Holdings August 2015 - Present
Best Buy July 2014 - December 2014
Comcast Cable May 2014 - July 2014
Nashville Venom April 2014 - July 2014
Nashville Predators January 2014 - April 2014
Play, Eat, Learn June 2013 - August 2013
Skokie Park District May 2011 - August 2012
Full Package Athletics May 2012 - July 2012
Foot Locker August 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Teamwork, Facebook, Social Networking, Social Media Marketing, Sports Analysis, Sales, Team Leadership, Cashiering, Retail, Sports, Retail Sales, Fundraising, Organization, Event Planning, Leadership, Budgets
Education
Tennessee State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CVS Pharmacy June 2011 - Present
Comcast Cable September 1999 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
The Community College of Baltimore County 2015 — 2016
General Studies
University of Maryland College Park 2011 — 2013
Criminal Justice/Law Enforcement Administration
McKesson October 2014 - June 2015
CVS Caremark Corporation 2013 - June 2014
Asurion September 2012 - August 2013
Asurion July 2011 - September 2012
Asurion January 2011 - July 2011
Sprint March 2010 - September 2010
Comcast Cable March 2007 - October 2008
Cendant March 2006 - May 2007
Skills
Customer Service, Customer Support, Technical Support, Microsoft Office, Back Office, Keen Listener, Conflict Resolution, Decisioning, Ethics, Proficient Typing Skills, Internet Troubleshooting, Troubleshooting, Copying, Fax, Multi-line Phone, Phone Etiquette, Driving Results, Process Improvement, Customer Satisfaction, Team Building, Wireless
Education
Tennessee State University 1998 — 2001
Computer Science
East Literature Magnet 1994 — 1998
High School Diploma, Honors Literature
Republic Services October 2014 - Present
Comcast Cable September 2004 - September 2014
Antioch Schools Education Foundation 2000 - 2014
AT&T Broadband 2000 - 2004
AT&T 1997 - 2000
Cambria Environmental Technologies 1996 - 1997
Environmental Science & Engineering, Inc. 1991 - 1996
P.T. Danau Mashitam 1987 - 1991
Skills
Customer Satisfaction, Process Improvement, Team Leadership, Team Building, Telecommunications, Call Center, Vendor Management, Teamwork, Customer Retention, Customer Service, Strategic Planning, Contract Negotiation, Customer Experience, Call Centers, Quality Assurance, Change Management, Training, Sales Management, Cross-functional Team..., Salesforce.com, Leadership, Time Management, Project Management, Program Management, Account Management, Sales Operations, Sales, Software Documentation, Project Planning, Operations Management, Management, Coaching, Budgets, Troubleshooting, Forecasting, Wireless, Analysis, Product Management, Inventory Management, Performance Management, Construction, Contract Management, Team Management, VoIP, Sales Process, Business Development, Supervisory Skills, Networking, Employee Relations, Telephony
Education
The George Washington University - School of Business 1998 — 2000
Masters Certification, Project Management, 4.0
University of Manitoba 1984 — 1987
BSc Honors, Geological Sciences, 3.98
University of Victoria 1979 — 1984
BSc, Biological Sciences
Carriacou Marine Research Station 1978 — 1979
High School, Marine Biology and Biological Oceanography, A+
Adaptive Insights December 2014 - Present
Red Book Connect November 2012 - December 2014
DTI LLC January 2010 - December 2012
Comcast Cable January 2009 - March 2010
Skills
Litigation, Sales, Legal Assistance, Training, Litigation Support, Sales Operations, Legal Research, Customer Satisfaction, Cold Calling, Account Management, Lead Generation, Direct Sales, SaaS, Salesforce.com, NetSuite, Customer Service, Enterprise Software, Leadership
Education
Texas State University-San Marcos 2004 — 2007
Bachelor of Arts (BA), History
Republic Services October 2014 - Present
Comcast Cable 2004 - 2014
AT&T Broadband 2001 - 2004
AT&T 1997 - 2001
Cambria Environmental Technologies, Inc. 1995 - 1996
Environmental Science & Engineering, Inc. (ESE) 1991 - 1995
P.T. Danau Mashitam 1989 - 1990
P.T. Mincon Abadi 1987 - 1989
Skills
Team Building, Customer Satisfaction, Sales Management, Process Improvement, Telecommunications, New Business Development, Team Leadership, Project Management, Microsoft Office, Strategic Planning, Customer Service, Troubleshooting, Microsoft Word, Marketing, Cross-functional Team..., Training, Leadership, Customer Retention, Call Centers, Account Management, Vendor Management, Salesforce.com, Customer Experience, Management, Sales, Sales Operations, Committed to Customer...
Education
The George Washington University - School of Business 1997 — 1998
Masters Certification, Project Management
University of Manitoba 1984 — 1987
BSc, Geological Sciences
University of Victoria 1979 — 1984
BSc, Biological Sciences
Hallak Cleaners 2012 - Present
R&T STUDIOS 2010 - 2011
U.S. Census Bureau 2010 - 2010
NEW YORK DOG SPA AND HOTEL 2008 - 2010
UPS 2007 - 2008
Comcast Cable 2004 - 2006
The Art Institutes of Washington 2004 - 2006
Gap Inc./Old Navy 2003 - 2004
LA Warehouse girlprops.com 2001 - 2002
Skills
Customer Service, Direct Sales, Public Relations, Call Centers, Account Management, Administrative..., Microsoft Office, Public Speaking, Sales Management, Social Media Marketing, Event Management, Sales, Online Marketing, Managed Services, Accounting, Healthcare
Education
Mid-Manhattan Adult Learning Center 2012 — 2013
National Healthcareer Association Certified Medical Billing and Coding Specialist, Hospitality Administration/Management
The Art Institute of Washington 2004 — 2006
Associate's Degree, Interactive Media Design
Open Door America June 2010 - Present
Verizon Wireless January 2007 - December 2009
Comcast Cable January 2006 - January 2007
CareFirst BlueCross BlueShield January 2001 - December 2005
Skills
Research, Public Speaking, Microsoft Office, Microsoft Word, Customer Service, Nonprofits, Event Planning, Event Management, Sales, Training
Education
The Community College of Baltimore County
Human Services, General
Comcast Cable October 2014 - Present
Transamerica Agency Network, Inc. March 1997 - Present
Skills
Fixed Annuities, Life Insurance, Term Life Insurance, Insurance, Disability Insurance, Retirement Planning, Retirement, Long-term Care, Whole Life, Health Insurance, Property & Casualty..., Universal Life, General Insurance, Long Term Care Insurance, IRAs
Education
The American College 1998 — 2005
LUTCF, Insurance
Eastern York
Business
Comcast Cable January 2015 - Present
Salem Communications October 2014 - Present
Radio One June 2013 - October 2014
Legal Access Plans May 2011 - January 2013
CBS Radio November 2007 - December 2010
NCO Group September 2005 - October 2007
Skills
Radio, Video Editing, Broadcast, Voice Over, Television, Video Production, Radio Broadcasting, Radio Producing, Radio Host, Social Media, Music Videos, Music Management, Event Planning, Sony Vegas, Sound Forge, AudioVault, Audio Editing, Adobe Audition, Facebook, Commercials, Interviews, Sound, Voice Acting, Radio Promotions, Recording, Radio Advertising, Broadcast Journalism, Video, Editing, Final Cut Pro, Podcasting, Broadcast Television, New Media, Media Production, Producing, Non-linear Editing, Radio Production
Education
Texas Southern University 2003 — 2009
Telecommunications, Radio/Tv/Film
Comcast Cable May 2012 - Present
Comcast Cable July 2010 - May 2012
Marriott International July 2004 - September 2006
Asset Management and Sales October 2001 - October 2002
Skills
Sales, Training, Forecasting, Strategy, Leadership, Sales Management, Customer Service, New Business Development, Telecommunications, VoIP, Wireless, Team Leadership, Customer Retention, Team Building, Employee Relations, Sales Operations, Management, Recruiting
Education
Tennessee State University
PPL Electric Utilities October 2014 - Present
Time Warner Cable Business Class June 2012 - October 2014
Comcast Cable January 2011 - June 2012
US Cellular September 2007 - April 2010
Comcast Cable December 2006 - September 2007
Sprint Nextel February 2001 - December 2006
Skills
Call Center, Forecasting, Customer Experience, Budgeting, Customer Service, Business Analysis, Competitive Analysis, Speech Analytics, Workforce Planning, Board of Directors..., Wireless, Vendor Management, Business Intelligence, Compensation Structure..., Key Performance..., Sales Management, Customer Retention, Change Management, Multi-Site Operations, Mergers, Acquisitions, Incentive Programs, Call Centers, Budgets, Mergers & Acquisitions, Compensation Structures, Leadership, Call Center Development, Cross-functional Team..., Sales Operations, Telecommunications, Performance Management, Process Improvement, Customer Satisfaction, Workforce Management, Team Leadership, Management, Program Management, P&L Management, Contract Negotiation, Analysis
Education
Texas Lutheran University
Bachelor of Business Administration (BBA), Finance, General
Webster University
Master of Business Administration (MBA), Finance, General
IDEXX Laboratories July 2013 - Present
Comcast Cable April 2009 - July 2013
Skills
Sales, Sales Operations, Editing, English grammar, Cold Calling, Customer Service, Training, Salesforce.com, Team Leadership, Marketing, Solution Selling, Leadership, Negotiation, Marketing Strategy, Social Media Marketing, Account Management, Social Networking, Microsoft Office, Advertising, Sales Management, Microsoft Excel, Marketing Communications, Budgets, Strategic Planning, New Business Development
Education
Texas A&M University-Kingsville 1983 — 1990
MA, English
Franklin American Mortgage Company January 2014 - Present
Franklin American Mortgage Company April 2011 - January 2014
Franklin American Mortgage Company November 2010 - April 2011
VitalChek Network, Inc. January 2007 - January 2011
VitalChek January 2007 - July 2007
Comcast Cable February 2001 - January 2007
Skills
SDLC, Agile Methodologies, SQL, QTP, Testing, Test Planning, Quality Center, JIRA, Microsoft SQL Server, Quality Assurance, Test Cases, Software Quality..., Test Automation, Regression Testing, Business Analysis, Java, Process Improvement, Scrum, XML, Performance Testing, Software Documentation, Selenium, Visio, User Acceptance Testing
Education
Tennessee State University 1996 — 2002
B.S., Computer Science
University of Detroit Jesuit High School and Academy 1992 — 1996
Comcast Cable December 2014 - Present
AT&T January 2013 - December 2014
AT&T October 2010 - January 2013
AT&T June 2009 - October 2010
AT&T Labs June 2007 - June 2009
AT&T January 2006 - May 2007
AT&T October 2004 - December 2005
AT&T March 2001 - October 2004
AT&T October 1998 - March 2001
Skills
Process Improvement, Employee Relations, Program Management, IP, Internet Services, Operation, Call Center, Telecommunications, Vendor Management, Cross-functional Team..., Customer Relations, Strategic Planning, Operations Management, Team Building, Network Operations, Call Centers, CRM, Strategy, Computer Network...
Education
The University of Dallas 2001 — 2008
MBA, Telecommunications
Texas A&M University 1992 — 1997
BS, Education, Business, Spanish
Progressive Insurance July 2011 - Present
Aflac November 2010 - Present
Enterprise Rent-A-Car June 2007 - August 2010
Comcast Cable January 2006 - January 2007
Education
Tennessee State University 2002 — 2006
Bachelors, Business Administration; Marketing
Winton Woods High School 1998 — 2002
Diploma, College Prep
Surreal Soul Productions May 2007 - Present
Erickson Living April 2013 - June 2013
Unified Power September 2012 - January 2013
T. Rowe Price July 2012 - July 2012
Comcast Cable April 2011 - December 2011
Tax Foundation June 2008 - May 2010
Spirit of Truth Academy September 2004 - July 2007
Catapult Learning January 2006 - May 2007
Skills
Servers
Education
TESST College of Technology-Baltimore 2010 — 2011
Computer Support Technician, Help Desk Technician
Baltimore City Community College
CISCO Networking Academy
Catonsville Community College
Edmondson Westside High School
Audible, Inc. January 2015 - Present
GearGods.net January 2015 - Present
Volume Fact January 2003 - Present
GearGods.net October 2013 - January 2015
Audible, Inc. August 2013 - January 2015
RCH Cable Outsourcing April 2010 - August 2013
Comcast Cable May 2005 - March 2010
Metal Maniacs Magazine September 2002 - March 2004
Skills
Music Industry, Text Editing, Audio Editing, Editing, Audio Engineering, Sound Forge, Pro Tools, Sound Mixing, Mastering, Video Editing, Adobe Creative Suite, Photoshop, Premier, Microsoft Excel, Web Design, Webmaster Services, Writing, Music Journalism, Journalism, Blogging, Press Releases, Music Production, Musical Instruments, Guitar, Bass Guitar, Sales, Direct Sales
Education
The College of New Jersey 1999 — 2003
Bachelor's degree, English Language and Literature, General
Comcast Cable April 2012 - Present
Comcast Cable Corp. August 2007 - April 2012
Skills
Customer Satisfaction, Call Centers, Telecommunications, Management, Customer Experience, Sales Operations, Customer Retention, Direct Sales, VoIP, Account Management, Wireless
Education
University of Phoenix 2012 — 2015
Doctor of Business Adminstration, Organizational Leadership and Management
University of Phoenix 2008 — 2009
MBA, Management
Tennessee State University 2002 — 2006
BBA, Managment
The American Writers Museum January 2010 - Present
Comcast Cable 2003 - January 2013
The Washington Antiques Show January 2007 - January 2008
Alexandria Symphony Orchestra October 2003 - June 2004
Private Sector Management Consulting 1986 - 1996
DC Department of Transportation 1978 - 1985
United States Government positions 1972 - 1976
Skills
Government, Public Speaking, Nonprofits, Public Relations, Strategic Planning, Speech Writing, Community Outreach, Event Planning, Fundraising, Program Management, Leadership, Public Policy, Proposal Writing, Grant Writing, Project Planning, Management
Education
Indiana University- The Fund Raising School
Certificate, Principles of Fund Raising
The George Washington University
Bachelor's degree, American Civilization- history, politics, literature, arts
The George Washington University - Columbian College
University of Pennsylvania May 2015 - Present
Comcast Cable September 2011 - May 2015
JPMorgan Chase 2011 - 2011
Blue Cross Blue Shield of Delaware 2010 - 2011
Lockheed Martin 1999 - 2010
Lockheed Martin 1994 - 1999
Skills
Business Intelligence, Information Security, IT Audit, Systems Engineering, Enterprise Software, Change Management, Requirements Gathering, Data Migration, ITIL, Disaster Recovery, SDLC, Business Process, Testing, Cross-functional Team..., ERP, Oracle, SharePoint, Project Management, Project Planning, Six Sigma, Quality Assurance, Management, Integration, Vendor Management, Visio, Requirements Analysis, Software Project..., Systems Analysis
Education
Villanova University 2013 — 2014
Masters Certificate
The George Washington University
MSE
University of Pennsylvania
Master in Law
Vassar College
AB
Next Step Living October 2013 - Present
Next Step Living February 2013 - July 2013
Comcast Cable November 2010 - February 2013
Comcast Cable January 2008 - November 2011
Skills
Leadership Development, Organizational..., Business Strategy, Social Networking, Communication
Education
The New England Institute of Art 2013 — 2014
Bachelor’s Degree, Music Technology
Medford High School 1999 — 2002
New England Institue of Art
LexisNexis October 2014 - Present
Comcast Cable November 2011 - July 2014
Comcast Cable May 2005 - November 2011
Comcast April 2004 - May 2005
MindSpring January 2003 - March 2004
MindSpring January 2003 - March 2003
America Online and ICQ January 1999 - July 2001
AOL January 1998 - December 1999
AOL/GNN 1997 - 1998
IDT Corporation January 1996 - December 1996
Skills
Emotional Intelligence, Client Rapport, Administrative..., Executive..., Customer Satisfaction, Customer Service, Customer Retention, Social Media, Customer Experience, Customer Oriented, Empathy, Data Entry, Training, Troubleshooting, Internet Troubleshooting, Cable Television, Internet Explorer, Google Chrome, Microsoft Office, Microsoft Word, Twitter, Tumblr, Blogging, Blogger, ACSR, Leadership, Quality Assurance, Multitasking Skills, Firefox, Telecommunications, Billing Process, Google Drive, LiveJournal, Process Flow..., Proofreading, WordPress, Call Centers, Executive Support, WordPerfect, Management, Technical Support
Education
Freeport High School 1979 — 1982
Regents Diploma
The College of New Rochelle
Communications
Comcast March 2015 - Present
Rodan+Fields Dermatologists January 2015 - Present
Freelance January 2004 - Present
Comcast January 2013 - March 2015
Comcast Cable March 2008 - December 2012
Environmental Defense Fund January 2006 - March 2008
Environmental Defense August 2001 - November 2003
NYU Stern School of Business July 1999 - August 2001
Skills
Management, Public Speaking, Creative Direction, Video, Comedy, Producing, Non-profits, Project Planning, Human Resources, Nonprofits, Event Planning, Event Management
Education
The George Washington University 1994 — 1998
B.A., Political Science
Comcast Cable July 2015 - Present
Comcast March 2010 - Present
Comcast April 2007 - January 2009
Comcast February 2005 - April 2007
SPW Productions 2003 - 2005
Skills
Direct Marketing, Marketing, Marketing Communications, Marketing Strategy, Competitive Analysis, Management, Product Management, Integrated Marketing, Advertising, B2B, Strategic Partnerships, Marketing Management, Strategy, B2B Marketing, Public Relations, Leadership, Direct Sales, Market Research, Cross-functional Team..., Strategic Planning, Product Launch
Education
The College of New Jersey 2000 — 2004
Bachelor of Science, Marketing
Cherry Hill West 1996 — 2000
Comcast May 1998 - Present
Comcast Cable 1998 - Present
Suburban Cable 1997 - 2000
Suburban Cable/Lenfest Communications 1997 - 2000
Skills
Legislative Relations, Government, Public Policy, Telecommunications, Business, Networking, Analysis, Leadership, Press Releases, Public Affairs, Program Management, Nonprofits, Budgets, Campaigns, Community Development, Policy Analysis, Broadband, Public Relations, Legislation, Strategic Communications, Management, Politics, State Politics, Public Speaking, Economic Development, Grant Writing, Strategic Planning, Media Relations, Fundraising, Crisis Communications, Legal Writing, Ethics, Wireless, Contract Negotiation, Political Campaigns, Political Science, Telephony, Grassroots Organizing, State Government, Project Management, Community Outreach, Crisis Management, Strategy, Proposal Writing, Training, Speech Writing, Legal Research, Policy, Federal Government, Coalitions
Education
The George Washington University 1991 — 1994
Marple Newtown
Marple Newtown
Comcast Cable January 2010 - Present
Comcast Cable December 2008 - December 2009
Comcast June 2006 - December 2008
Comcast Eastern Division February 2005 - May 2006
Cox Communications 2000 - 2003
Cox Communications 1999 - 2001
Skills
Strategic Planning, Workforce Management, Business Analytics, Cost Reduction, Project Planning, Project Implementation, Project Finance, Optimization, Spanish, Financial Analysis, Budgeting, Budgets, Leadership, Call Centers, Sales Operations, Product Management, Customer Satisfaction, Wireless, Business Strategy, Analysis, Operations Management, Team Leadership, Management, Broadband, Program Management, Telecommunications, Income Statement, Contract Management, Business Process..., Project Management, Process Improvement, Start-ups, Procurement, Strategy, P&L Management, Change Management, Forecasting, Business Development, Integration, Strategic Partnerships, Pricing, Managerial Finance, Operational Excellence, Cross-functional Team..., Communications Audits, Vendor Management, Contract Negotiation, Team Building, Business Planning, Performance Management
Education
Texas Tech University - Rawls College of Business 1996 — 1998
Master of Business Administratoin, MBA, Finance
Universidad de Los Andes
Master of Science in Civil Engineering, Water resources
Universidad de Los Andes
Bachelor of Science, Civil Engineering
Comcast Cable June 2015 - Present
JP Morgan Chase July 2013 - Present
Chase July 2013 - June 2015
JPMorgan Chase August 2010 - June 2013
Chase January 2008 - August 2010
Chase February 2006 - December 2007
Citi October 2003 - January 2006
Citi June 2000 - October 2003
Citi February 1999 - June 2000
Citi August 1997 - January 1999
Skills
Marketing Strategy, Relationship Management, Branding Initiatives, Advertising, Customer Experience..., Customer Engagement, Marketing Communications, New Customer...
Education
The George Washington University 1995 — 1997
Master of Business Administration (M.B.A.), Marketing
Georgetown University, School of Foreign Service 1988 — 1992
Bachelors of Science of the Foreign Service, International Relations
Desirée McKenzie February 2009 - Present
B3 Interactive 2007 - 2009
Vilocity Interactive Inc. October 2006 - October 2007
Yum! Brands April 2005 - March 2006
Bisig Impact Group 2002 - 2005
Comcast June 2001 - April 2002
Comcast Cable May 2000 - June 2001
Campus Fund Raisers December 1999 - May 2000
Skills
Marketing, Marketing Communications, Strategic Planning, Social Media, Public Speaking, Corporate Communications, Advertising
Education
The College of New Jersey 1998 — 2002
Lotus Palm
Fastbecks Inc. July 2011 - December 2013
KBZK CBS 7 (Z7) December 2009 - September 2011
Comcast Spotlight April 2001 - November 2009
Comcast Cable April 2001 - November 2009
Skills
Advertising, Broadcast, Sales Management, New Business Development, Digital Media, Advertising Sales, Television, Online Marketing, Radio, Digital Marketing, Marketing, Marketing Communications, Event Management, Start-ups, Account Management, Integrated Marketing, Social Media Marketing, Marketing Strategy, Salesforce.com, Copywriting, Media Relations, Marketing Management, New Media, Social Networking, Sales, Sponsorship, Sales Presentations, Online Advertising, Direct Marketing, Brand Development, Mobile Marketing, Broadcast Television, Strategic Partnerships, Cold Calling, Event Planning, Product Marketing, Social Media, Media Planning, Radio Advertising, Video, Public Relations, Facebook, Direct Sales, Email Marketing, B2B, Media Buying, Digital Strategy, Lead Generation, SEM, Market Planning
Education
Texas Tech University 1977 — 1980
Freelance November 2005 - Present
Freelance November 2005 - Present
Rhino Staging April 2007 - Present
Freelance alterations March 2013 - Present
Rocky Mountain Theatre Company June 2008 - Present
Robert Half International September 2001 - March 2013
Comcast Cable 2008 - 2009
Los Secretos De Maya/ Maya's Secrets 2007 - 2009
Anthem 2002 - 2005
NBC Passions 2000 - 2000
Skills
Costume Design, Wardrobe, Feature Films, Video Production, Film Production, Concert Production, Commercials, Television, Styling, Entertainment, Film, Video, Theatre, Tailoring, Industrial Sewing, Design Patterns, Documentaries, Kronos, Human Resources, Payroll, Photography, Short Films, Acting
Education
Texas Woman's University 1997 — 2001
Bachelor of Science (B.S.), Fashion/Apparel Design
American Intercontinental University 2001 — 2001
Bachelor of Science (B.S.), Fashion/Apparel Design
Comcast Cable September 2007 - Present
Fieldstone Mortgage Company June 2005 - August 2007
Hogan and Hartson LLP December 1999 - June 2005
Miles & Stockbridge September 1998 - December 1999
Skills
Corporate Law, Licensing, Mergers & Acquisitions, Intellectual Property, Contract Negotiation, Litigation, Corporate Governance, Employment Law, Legal Writing, Legal Research, Commercial Litigation, Due Diligence, Privacy Law, Legal Compliance, Negotiation
Education
The College of William and Mary - Marshall Wythe Law School 1995 — 1998
Doctor of Law (JD), Law
University of Pennsylvania 1991 — 1995
Bachelor of Arts (B.A.), International Relations
Notre Dame International 1989 — 1991
international school of bangkok 1987 — 1991
Educational Testing Service (ETS) August 2011 - Present
The College Board January 2010 - July 2011
Comcast Cable June 2007 - 2009
Verizon January 2004 - June 2007
Verizon June 2002 - December 2004
Verizon August 1999 - June 2002
Skills
Program Management, Vendor Management, Project Management, Six Sigma, Strategic Planning, Strategy, Forecasting, Project Planning, Management, Business Process..., Telecommunications
Education
Drexel University - LeBow College of Business 2001 — 2003
MBA
University of Notre Dame - Mendoza College of Business
Executive Certificate, Negotiation
The College of New Jersey 1993 — 1997
BS, Biology; minor: Chemistry
Joy Chambers Law January 1985 - Present
Comcast Cable 2004 - Present
Fulbright Center 2005 - 2005
Education
Johns Hopkins SAIS 2004 — 2008
Master of International Public Policy, International Law
Harvard Law School and Harvard Medical School 1992 — 1992
University College London, U. of London 1973 — 1974
M. Phil., Philosophy
The George Washington University Law School 1968 — 1971
Law
The George Washington University 1965 — 1968
B.A. in Economics, Business, Economics
Lincoln Financial Group February 2011 - Present
Lincoln Financial Group November 2008 - February 2011
Comcast January 2006 - November 2008
Comcast Cable January 2006 - November 2008
Subaru of America October 2005 - December 2005
The Vanguard Group 1999 - 2005
Skills
Vendor Management, SDLC, Unix, Project Management, SOA, Disaster Recovery, Agile Methodologies, Enterprise Architecture, Process Improvement, Visio, Business Analysis, Oracle, Solaris, Requirements Analysis, ITIL, Integration
Education
Villanova University 2003 — 2007
MBA
The College of New Jersey 1995 — 1999
BS, Business
Comcast Cable August 2009 - Present
Education
Texas A&M University 1995 — 2000
Comcast 1998 - 2006
Comcast Cable Communications 1993 - 2005
Comcast Cable 1993 - 2005
ROLM 1979 - 1984
Education
The Johns Hopkins University - Carey Business School 1989 — 1992
NRG Energy October 2007 - Present
Comcast Cable July 2004 - October 2007
Comprehensive Marketing Inc June 1997 - July 2004
Education
The College of New Jersey 1986 — 1990
Comcast Cable May 2009 - Present
Georgia Power Company May 2003 - January 2009
Skills
Customer Service, Team Building, Account Management, Telecommunications, Sales Management, Sales, Leadership, Training, Direct Sales, New Business Development
Education
Tennessee State University 1987 — 1991
Comcast Converged Products June 2011 - Present
Comcast Cable 2011 - 2015
Panasonic iDCR Software Center September 2009 - April 2011
Raritan May 2005 - May 2009
Self 2004 - 2009
Telesciences, Inc. October 1978 - June 2004
Skills
CVS, Software Development, Linux, Unix, UML, Hibernate, MySQL, C++, Perl, Agile Methodologies, Shell Scripting, Subversion, Solaris, Tomcat
Education
The George Washington University 1974 — 1978
BS, Applied Mathmatics and Computer Science
Conroe Regional Hospital January 2013 - Present
Texas Southern University May 2008 - October 2009
Comcast Cable August 2003 - May 2004
Telenetwork August 1999 - May 2001
Education
Texas Southern University 2004 — 2008
The University of Texas at Austin
Comcast Cable January 2014 - Present
Publix Super Markets, Inc. September 2009 - December 2013
UST Public Affairs November 2004 - June 2009
Michael R. Mitchell, LLC May 2003 - December 2004
Dittus Communications May 2001 - May 2003
The Direct Impact Company July 1999 - May 2001
United States Senator Paul D. Coverdell R-GA) September 1993 - May 1996
Skills
Grassroots Organizing, Politics, Public Affairs, Coalitions, Public Relations, Strategy, Management, State Government, Team Building, Project Management, Budgets, Project Planning
Education
The Catholic University of America 1991 — 1994
Undergrad, English
Fordham Prep
Comcast March 2009 - Present
Comcast May 2007 - December 2008
Comcast Cable April 2004 - May 2007
MCI June 2001 - September 2002
Skills
Competitive Analysis, Customer Retention, Call Center, English
Education
The George Washington University - School of Business 1985 — 1990
BA, International Business Marketing
Time Warner Cable July 2012 - Present
Time Warner Cable August 2005 - July 2012
Time Warner Cable Business Class January 2008 - September 2008
Comcast Cable January 2007 - December 2007
Cox Communications January 1993 - August 2005
Skills
Telecommunications, Broadband, Integration, Wireless, VoIP, Ethernet, Project Management, Optical Fiber, Fiber Optics, Telephony, IP, Leadership, Project Planning, IPTV, MPLS, Call Centers, Network Design, Troubleshooting, Managed Services, Access, Budgets, Product Management, Engineering, Vendor Management, Computer Network..., Cross-functional Team..., Network Engineering, RF, HFC, Unified Communications, Metro Ethernet, Switches, Cloud Computing, Cisco Technologies, Network Architecture, Wireless Networking, Mobile Devices, Data Center, Program Management, Strategic Planning, Long Term Business..., Organizational...
Education
Texas Tech University 1999 — 2003
Graphical Engineering / Math
University of Maryland University College 1991 — 1993
Comcast Cable July 2002 - January 2014
The Home Depot October 1999 - June 2001
Viking Office Systems March 1999 - November 2000
Safeway November 1998 - March 1999
Best Buy October 1994 - November 1998
Washington Metropolitan Area Transit Authority (WMATA) July 1993 - October 1994
DC Superior Court August 1989 - June 1993
Skills
Call Centers, Telephony, Cabling, Sales, Telecommunications, VoIP, IP, Broadband, TCP/IP, Ethernet, Computer Network..., Switches, Networking, Software Installation, Vendor Management, Fiber Optics, Routers, Team Leadership, HVAC Controls, Warehousing, Product Marketing, Wireless Networking, Data Center, Avaya, MPLS, LAN-WAN, Computer Hardware, Managed Services, Hardware, Troubleshooting, Customer Service, Customer Satisfaction, Team Building, Customer Retention, Customer Experience, Process Improvement, Leadership, Management, Cross-functional Team..., Program Management, Account Management, Salesforce.com, Project Management, Performance Management, Coaching, Technical Support, Strategic Planning, Training
Education
LINCOLN TECHNICAL INSTITUTE-MARYLAND 1995 — 1996
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
TESST College of Technology-Beltsville 1989 — 1991
Electrical and Electronics Engineering
SPINGARN SR HIGH 1986 — 1989
HIGH SCHOOL DIPLOMA, Regular/General High School/Secondary Diploma Program
Comcast 2011 - Present
GEICO 2009 - 2010
Comcast Cable 2004 - 2008
United Nations November 2003 - November 2004
Nortel Networks September 2000 - July 2002
Education
The George Washington University 2005 — 2008
Master, Computer Science
Comcast Cable February 2007 - April 2009
US Cellular June 2004 - June 2006
Education
The Citadel 1984 — 1986
University of Michigan December 2014 - Present
Comcast Cable October 2006 - July 2014
Comcast Cable October 2006 - July 2014
Skills
Call Centers, Telephony, VoIP, Troubleshooting, Technical Support, Telecommunications, Customer Service, Networking, Computer Hardware, Computer Network..., Customer Experience, Cabling, Wireless Networking, Avaya, Customer Satisfaction, Password Resets, Account Creation, Mailboxes, Help Desk Support, Software Installation, Routers, LAN-WAN, A Certified, Active Directory, Blackberry, Broadband, Cisco IOS, Cisco Routers, Cisco Technologies, Ethernet, Hardware, IP, Laptops, Norton Ghost, Printers, Remote Desktop, Servers, System Deployment, T1, TCP/IP, VPN, WAN, Windows 7, Windows Vista, Windows XP, Wireless
Education
Howe Elementery
The Art Institute of Michigan
Culinary Arts
National Archives and Records Administration October 2014 - Present
Fannie Mae March 2013 - September 2014
Quest Diagnostics September 2012 - March 2013
Fannie Mae March 2011 - September 2012
Glaxo SmithKline January 2010 - March 2011
MasterCard September 2009 - January 2010
Comcast Cable 2008 - 2009
Level 3 Communications January 2007 - March 2008
Countrywide Home Loans November 2005 - December 2006
Skills
Oracle RAC, RMAN, Data Guard, SQL Tuning, Performance Tuning, Oracle Enterprise..., Solaris, AIX, Oracle Administration, SQL*Plus, Oracle
Education
Texas A&M University-Commerce
Master's Degree
JNT University 2000 — 2004
Bachelor's degree
Comcast Cable March 2014 - Present
Comcast Cable January 2012 - Present
Texas Tech University Health Sciences Center November 2009 - June 2011
Verizon December 2005 - July 2009
Verizon October 2002 - December 2005
GTE March 1999 - September 2002
Skills
Project management, Change Management, Problem Solving, Analysis, Cross-functional Team..., Customer Service, Leadership, Management, Process Improvement, Security, Telecommunications, Team Building, Project Management, Program Management
Education
Texas A&M University 1993 — 1998
Bachelor's, Electrical Engineering
Comcast Cablevision January 2011 - Present
Comcast Cable July 1982 - Present
Skills
VoIP, Call Centers, Broadband, IP, Wireless, Telephony, Troubleshooting, Ethernet, Fiber Optics, Vendor Management, Customer Satisfaction, TCP/IP, Customer Experience, Customer Service, MPLS, Direct Sales, Telecommunications
Education
The Community College of Baltimore County
Time Warner Cable July 2014 - Present
Time Warner Cable September 2013 - July 2014
Time Warner Cable December 2011 - September 2013
Comcast Cable January 2011 - December 2011
UPS March 2007 - May 2009
Chili's Bar and Grill February 2004 - July 2007
Skills
Account Management, Budgets, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Leadership, Quality Assurance, Human Resources, Management, Sales, Sales Management, Software Documentation, Team Leadership, Telecommunications, Team Building, Training, Troubleshooting
Education
Tennessee State University 2003 — 2007
n/a, Biology, General
Woodlawn High School 2001 — 2003
High School Diploma, General High School courses
Cincinnati Bell August 2009 - Present
Comcast Cable July 2003 - July 2009
Skills
Customer Service, Account Management, Sales, PowerPoint, Microsoft Office, Leadership Development, Customer Satisfaction, Management, CRM, Sales Operations, Training
Education
Tennessee State University 1996 — 2002
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Comcast Cable January 2009 - Present
Comcast 2000 - Present
Skills
Account Management, Avaya, BMC Remedy, Broadband, Cable Television, Call Center, Call Center Development, Call Centers, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, IP, Help Desk Support, Management, Avaya Technologies, Customer Retention, Networking, Operations Management, Process Improvement, Team Building, Team Leadership, Technical Support, Telecommunications, Telephony, Training, Troubleshooting, VoIP
Education
Tennessee State University
Bachelor's degree
Comcast Cable July 2013 - Present
First Data Corporation October 2012 - July 2013
JPMorgan Chase May 2011 - January 2012
Education
Texas Southern University 2006 — 2011
Metropolitan Transit Authority of Harris County June 2015 - Present
AMN Healthcare July 2014 - November 2014
PMA USA May 2012 - May 2014
Just Energy November 2010 - April 2012
Comcast Cable February 2008 - July 2010
C.A.R. Transport January 2006 - February 2008
Metropolitan Transit Authority of Harris County January 1995 - December 2005
Skills
Recruiting, Cold Calling, Sales, New Business Development, Coaching, Human Resources, Employee Benefits, Insurance, Change Management, Account Management, Public Speaking, Customer Retention, Negotiation, Workers Compensation, Sales Management, Marketing, Onboarding, Project Management, Customer Service, Business Development, Leadership, Sourcing, Applicant Tracking..., Vendor Management, Management, Training, Technical Recruiting, Performance Management, Team Building, Time Management, Process Improvement, College Recruiting, Leadership Development, Hiring, Networking, Temporary Placement, Interviews, Employee Training, Call Centers, Screening, Talent Management, Benefits Negotiation, Internet Recruiting, Employee Relations, Payroll, Executive Search, CRM, Temporary Staffing, Taleo, Talent Acquisition
Education
Texas Southern University
Bachelors of Arts Degree, Communications
Texas Southern University
Bachelor of Arts (BA), Communications
Comcast Cable December 2013 - Present
Comcast Cable June 2011 - December 2013
Greater Miami Investments, Inc. July 2009 - June 2011
Marca Hispanic Advertising Agency January 2009 - December 2009
Skills
Email Marketing, Marketing, Customer Insight, Social Media, Direct Mail, Multi-channel Marketing, Account Management, Sales, Leadership, Marketing Communications, Marketing Strategy, Digital Marketing, Social Media Marketing, Advertising, Integrated Marketing
Education
University of Miami 2006 — 2009
Bachelor of Science Communication, Advertising and Marketing
American University of Paris 2008 — 2008
International Courses in Marketing and Public Relations
UnitedHealth Group June 2015 - Present
UnitedHealth Group May 2012 - June 2015
Comcast Cable March 2010 - May 2012
AT&T November 2009 - March 2010
Best Buy February 2002 - October 2009
Skills
Customer Service, Customer Satisfaction, Payroll, Employee Training, Management, Office Administration, Leadership Development, Human Resources, CRM, Communication, Customer Support, Staff Development, Staff Supervision, Innovation, Microsoft Excel, Lean Management, Empowerment, Six Sigma, Process Improvement, Business Analysis, Project Management
Education
Towson University 2006 — 2008
Bachelor's Degree, Business Administration, Management and Operations
The Community College of Baltimore County 2003 — 2006
Associate of Arts (A.A.), General Studies
Comcast Cable July 2009 - Present
ARServices Limited June 2003 - August 2009
ARServices Limited September 2008 - December 2008
ARServices Limited October 1999 - May 2003
Electronic Data SystemsPES January 1998 - October 1999
Electronic Data Systems Wendover Funding Inc September 1996 - December 1997
Skills
Human Resources, Personnel Management, Onboarding, HRIS, Employee Relations, Deferred Compensation, Performance Management, Employee Engagement, HR Policies, Talent Acquisition, Talent Management, Benefits Administration, Workforce Planning, New Hire Orientations, Succession Planning, Recruiting, Applicant Tracking..., FMLA, Employee Benefits
Education
The George Washington University
M.A, Human Resource Management
State University of New York
B.A, Psychology
State University of New York
A.A, Liberal Arts
The George Washington University
MA, Human Resources Management
Comcast Cable
Skills
IP, Telecommunications, Call Center, Provisioning, Vendor Management, VoIP, Customer Retention, VOD, Wireless, Customer Satisfaction, Ethernet, SDLC, Workforce Management, Fiber Optics, Set Top Box, Unix, Broadband, Troubleshooting
Education
The Art Institute of California-Sunnyvale
Comcast Cable Materials and Warehouse SupervisorComcast CableMarch 1998 - February 2011
Comcast 1998 - 2011
Consumers Marine Electronics December 1997 - March 1998
Skills
Telecommunications, Warehouse Management, Troubleshooting, Inventory Control, Warehousing, Customer Service, Sales, Procurement, Shipping, Distribution Center..., Human Resources, Microsoft Office, Process Improvement, Operations Management, Customer Satisfaction, Team Building
Education
Texas A&M University
BS, Floriculture
Comcast Cable 1997 - 2012
Skills
Strong Organizational..., Skilled Communicator, Committed to Customer..., Creative Problem Solving
Education
The Baptist College of Florida 1988 — 1993
BA, Music
Brown Enterprise Solutions August 2011 - Present
Redemtech April 2011 - August 2011
Avis Budget Group July 2008 - May 2009
Campaigners July 2008 - January 2009
MarketSource January 2008 - July 2008
Creative Channel Services September 2006 - September 2007
Time Warner Cable January 2006 - September 2006
Comcast Cable January 2005 - December 2005
AleEv, Inc September 2004 - December 2004
Royal Cellular May 1997 - August 2004
Skills
Solution Selling, Direct Sales, Customer Service, Computer Hardware, Channel Partners, Business Development, Key Account Management, Partner Management, Channel Sales, Sales Process, Go-to-market Strategy, Resellers, Business Alliances, Complex Sales, Sales Enablement, Sales Operations, Sales, Retail
Education
Teckskills 2009 — 2011
Technical Certification, Microsoft Certified System Administrator
Wright State University 1995 — 1996
Communications
The Defiance College 1994 — 1995
Sports Management
Dousé Filmwerks March 2001 - Present
Comcast Cable March 2004 - June 2009
ABC News- NBC News March 1988 - June 2002
Skills
Editing, Adobe Creative Suite, Television, Mac, Windows, Video, Film, Teaching, Budgets, Post Production, Research, English, Microsoft Office, Public Speaking, Customer Service, HTML, Broadcast, Networking
Education
DeVry University-Columbia College 2009 — 2011
Associate of Arts (AA) DeVry, Network and System Administration/Administrator
The Art Institute of Washington-Northern Virginia
none yet, Radio and Television Broadcasting Technology/Technician
Comcast Cable June 2013 - Present
Apple August 2012 - June 2013
Vestcom February 2008 - July 2012
ABC Financial Services October 2006 - February 2008
Skills
Desktop Support..., Symantec Antivirus, ShoreTel, Mailmeter, Help Desk Support, Server 2000-2008, iPhone Support, ipad support, AT&T Connect, Servers
Education
University of Arkansas at Little Rock 2011 — 2017
Biology, General
Texas A&M University 2002 — 2004
Aerospace Engineering
Comcast Cable June 2013 - Present
Apple August 2012 - June 2013
Vestcom February 2008 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Arkansas at Little Rock 2011 — 2013
Texas A&M University 2002 — 2004
Aerospace, Aeronautical and Astronautical Engineering
UPS March 2014 - Present
Subway October 2013 - February 2014
Potbelly Sandwich Works February 2013 - July 2013
Malrite February 2010 - August 2012
Comcast Cable November 2010 - March 2011
Movida Cellular March 2009 - August 2009
South Street Steaks 2008 - 2009
Skills
Technical Support, Information Technology, Technology, Computer Repair, Computer Hardware, Computer Maintenance, Marketing Communications, Marketing Strategy, Product Marketing, Telecommunications, Telephone Skills, Cable Television, Cable Modems, Modems, Acting, Cooking, Field Work, Field Development, Outdoor Recreation, Software Installation, Software, Networking, Wireless Networking, Information Management, Administrative...
Education
TESST College of Technology-Beltsville 2007 — 2009
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician
Northwestern High School 2003 — 2007
Comcast Cable September 1999 - Present
Education
Tennessee State University 1993 — 1997
Comcast September 2011 - Present
Comcast Cable 2009 - Present
Skills
Strategic Partnerships, Vendor Management, Call Centers, Customer Retention, Wireless, Salesforce.com, VoIP, Solution Selling, Telecommunications, Customer Satisfaction, Team Building, Team Leadership, Cross-functional Team..., Broadband, Account Management, Direct Sales, Customer Experience, Sales Operations, Management, Customer Service
Education
The College of Wooster
Bachelor of Arts (BA), Psychology
Dixie Stampede November 2014 - Present
Dollywood's Splash Country March 2014 - September 2014
Comcast Cable September 2004 - May 2007
Skills
Event Management, Customer Service, Microsoft Office, Social Networking, Management, Social Media, Marketing, Sales, Leadership, Event Planning
Education
Tennessee Technology Center at Knoxville 2009 — 2010
Billing/Coding, Medical Office Management/Administration
Gibbs High School 1996 — 2000
High schoool, High School Diploma