Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Palm Chevrolet, Inc April 2014 - Present
Rasmussen College August 2012 - March 2014
Comcast Cable May 2006 - March 2011
State Farm Insurance March 1995 - October 2005
Skills
CPT, Student Recruiting, Office Equipment, QuickBooks, File Management, Microsoft Office 2007, Administrative Work, Access, Medical Terminology, Switchboard Operator, Public Speaking, Receptionist Duties, Accounts Receivable, Medical Coding, Highly detail oriented, Close Attention to..., Facebook, Organization &..., Lotus Notes, Critical Thinking, Invoicing, HIPAA, 10 Key, Spreadsheets, Cashiering, Medical Billing, Medical Records, Leadership, Telephone Skills
Education
Rasmussen College-Florida 2012 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Low Voltage Works, Inc. January 2014 - Present
Cambridge Business Publishers October 2005 - August 2009
Animal Care League 2005 - 2007
Comcast Cable November 1999 - February 2003
Accountor Systems USA February 1997 - February 1998
Skills
Administrative..., Time Management, Customer Service, Sales, Event Planning, Training, Customer Satisfaction, Marketing, Team Building, Leadership, Social Media, Event Management, Management, Team Leadership, Inventory Management, Public Relations, Microsoft Excel, PowerPoint, Sales Operations, Call Centers, Supervisory Skills, Accounts Receivable, Accounts Payable, Collections
Education
Robert Morris University - Illinois 2004 — 2005
Business Administration
Hinsdale South High School 1989 — 1991
diploma, college prep
York Community High School 1985 — 1989
none, college prep
Samsung Electronics April 2013 - Present
Elavon, Inc. December 2012 - April 2013
GameStop March 2009 - December 2012
Comcast Cable October 2011 - August 2012
Game-Haven May 2008 - December 2008
Trinity Hills May 2007 - May 2008
Covenant Health February 2006 - May 2007
Skills
Sales, Management, Customer service, Friendly Personality, Leadership, Food, Time Management, Customer Satisfaction, Cashiering, Inventory Management, Retail, Invoicing, Merchandising, Customer Retention, Teamwork, Team Leadership, Process Scheduler, Training, Outlook
Education
Roane State 2003 — 2003
Roane State Community College 2003 — 2003
GED
Sales partnerships inc October 2014 - Present
SuperMedia LLC July 2012 - February 2015
Comcast Cable March 2010 - July 2012
GEICO June 2000 - October 2002
US Navy June 1996 - June 2000
Skills
SEM, Advertising Sales, Online Advertising, Advertising, Google Adwords, PPC, Digital Marketing, Mobile Marketing, Social Media Marketing, Digital Media, SEO, Media Planning, Lead Generation, Online Marketing, Direct Mail, Media Buying, Direct Marketing, Email Marketing, Local Search, Social Media
Education
Reading Area Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
CBS Corporation August 2014 - Present
Time Warner Cable May 2013 - August 2014
Comcast Cable March 2010 - May 2013
Comcast July 2007 - March 2010
Showtime Networks March 2000 - August 2003
Showtime Networks September 1997 - March 2000
Skills
Auditing, Business Analytics, Operations Management, Department Budgeting, Inventory M, Contract Management, Monthly Close Process, P&L Financial Reporting, Business Analysis, P&L Management, Call Centers, Broadband, Analysis, Process Improvement, Budgets, Forecasting, Management, Leadership, Variance Analysis, Analytics, Sales Operations
Education
Rider University
Bachelor's degree, Accou
Guardian Protection Services March 2014 - Present
Comcast - Pittsburgh May 2012 - March 2014
Comcast Cable June 2009 - May 2012
Comcast Cable August 2005 - June 2009
Skills
Operations Management, Organizational..., Telecommunications, Telephony, Broadband, Cisco Technologies, Program Management, Employee Engagement, Optical Fiber, Troubleshooting, Team Leadership, RF, Product Management, Managed Services, Cabling, Cable Television, Wireless, Fiber Optics, Metro Ethernet, Collective Bargaining, Leadership Development, Labor Relations, Labor Management, Workforce Management, Technical Leadership, Organizational..., Organizational..., Project Management, Contract Management, Contract Negotiation, Telecommunications..., Telecommunications..., Ethernet, VoIP, Cross-functional Team..., Security, Cable Management, Internet Services, WiFi, Provisioning, Switches, T1, Network Engineering, Wireless Networking, DOCSIS, VOD, Computer Network..., Management, Team Building
Education
Robert Morris University
Business Administration
Comcast Cable June 2013 - Present
Comcast Cable December 2010 - June 2013
Time Warner Cable July 2009 - December 2010
Time Warner Cable September 2004 - July 2009
Arapahoe Community College February 2004 - September 2004
iN DEMAND 2001 - 2003
AT&T Broadband 1995 - 1999
Cable Audit Associates August 1997 - September 1998
Jones Intercable September 1993 - August 1997
Skills
PeopleSoft, Billing Systems, Financial Analysis, Accounting, Account Reconciliation, General Ledger, Accounts Receivable, Sarbanes-Oxley Act, Access, Telecommunications, Finance, Analysis, Variance Analysis, Financial Modeling, Broadband, Auditing, Forecasting, Project Management, Financial Reporting, Invoicing, Leadership, Budgets, Process Improvement, Team Building, Management
Education
Regis University
Accounting
CAN Capital April 2013 - Present
CAN Capital December 2004 - March 2013
Hilton Worldwide August 2004 - December 2004
The Drake Hotel September 2000 - June 2004
Comcast Cable March 1997 - September 2000
Skills
▪National Account..., ▪Alliance Building, Product Knowledge, Supervisory Experience, Oracle Reports, Enterprise Information..., MS Office Suite, vendor Relationship..., Exceeding Quotas, Financial Management..., Strategic Planning, Vendor Relationships, Sales, Microsoft Office, Sales Operations, Merchant Services, Training, Business Development, Strategy, Leadership, CRM, Sales Management, Customer Service, Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (MBA), Project Management, 3.25
Robert Morris University - Illinois 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwestern Business College 1998 — 2000
AS, Travel and Tourism
Airest S.p.a. January 2014 - Present
Comcast Cable 2012 - Present
Luxottica Retail North America 2012 - June 2014
Saint Vincent College August 2007 - November 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Leadership, Microsoft Office, Team Leadership, Training, Microsoft Excel, Time Management, Management, Sales, Troubleshooting
Education
Robert Morris University 2006 — 2009
Master's degree, Instructional Leadership
Saint Vincent College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
CGS (Computer Generated Solutions) September 2013 - August 2014
SUBSTITUTE TEACHER September 2013 - August 2014
Comcast Cable September 2011 - September 2013
Jefferson County Committee for Economic Opportunity Head Start June 2010 - June 2011
The University of Alabama at Birmingham January 2008 - September 2009
Newk's Eatery July 2007 - September 2008
Skills
Customer Service, Clerical Skills, Tutoring, Language Development, Microsoft Office, Personal Budgeting, Money Management, Research, Individual Counselling, People Skills, Microsoft Excel, Teaching, Sales, Management, Social Media, Microsoft Word, Nonprofits, Public Speaking, PowerPoint, Community Outreach, Data Entry, Event Planning
Education
University of Alabama at Birmingham 2007 — 2010
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Randolph-Macon Woman's College 2003 — 2006
Music
Avondale High School 2001 — 2003
Fairfield High School 1999 — 2001
Boston Market May 2013 - Present
Comcast Spotlight December 2011 - December 2012
Comcast Cable July 2008 - November 2011
Comcast Cable April 2006 - June 2008
Comcast Cable February 2003 - March 2006
Skills
Human Resources, Recruiting, Change Management, Interviews, Employee Relations, Employee Engagement, Onboarding, Workshop Facilitation, Benefits Administration, Project Management, Deferred Compensation, New Hire Orientations, Performance Management, Talent Management, Talent Acquisition, Employee Benefits, Process Improvement, Operations Management, Payroll, Succession Planning, Leadership, Coaching, Leadership Development, HRIS, Management, HR Policies, Workforce Planning, Training, Vendor Management, Labor Relations, Organizational..., Employee Training, Personnel Management, Sourcing, Conflict Resolution, Hiring, Temporary Placement, Policy, Compensation & Benefit, College Recruiting, Organizational Design, Organizational..., FMLA, Job Descriptions
Education
Regis University 1996 — 2002
Bachelor of Science, Human Resource Management
WellCare Health Plans January 2015 - Present
inVentiv Health April 2014 - October 2014
Catholic Health Initiatives September 2012 - February 2014
Catholic Health Initiatives July 2010 - September 2012
Level 3 Communications October 2009 - July 2010
Accent Marketing May 2009 - October 2009
Level 3 Communications 2007 - 2009
Denver Water May 2003 - May 2007
Level 3 Communications May 2000 - April 2003
Comcast Cable 1989 - 1998
Skills
Vendor Management, SQL, Telecommunications, Provisioning, Customer Satisfaction, VoIP, Service Delivery, Call Centers, Managed Services, Program Management, Troubleshooting, Integration, Cross-functional Team..., Customer Service, LAN-WAN, Project Management, Operations Management, Customer Experience, Workforce Management, Team Leadership, Leadership, Process Improvement, Management, Business Process..., Software Documentation
Education
Regis University 2014 — 2015
Associate’s Degree, Business Administration and Management, General
Regis University 1998 — 2000
Business Administration, Management and Operations
Comcast Cable January 2015 - Present
Verizon Wireless February 2012 - January 2015
Verizon Wireless June 2013 - April 2014
Verizon Wireless September 2010 - January 2012
Verizon Wireless October 2005 - January 2012
Origins December 2004 - October 2005
Nordstrom March 2004 - December 2004
Nordstrom April 2003 - March 2004
MAC Cosmetics November 2001 - April 2003
Skills
Sales Operations, Training, Customer Retention, Direct Sales, Sales, Cross-functional Team..., Telecommunications, Management, Sales Management, Leadership, Customer Experience, Account Management, Customer Service, Wireless, CRM, Customer Satisfaction, Team Building, Retail, Forecasting, Solution Selling, Team Leadership, Coaching, Cold Calling, Mobile Devices, B2B, Sales Presentations, Marketing, Quotas, Project Managers, Project Management, Cultural Diversity, Diversity & Inclusion, Professional Mentoring, Leadership Mentoring, Women Leaders, Professional Women, National Association of..., Women's Leadership, People Management, Positive Employee...
Education
Regis University 2009 — 2011
MBA, Specialization in Marketing
University of Colorado Denver 2005 — 2007
Undergraduate Certifications, Public Relations
University of Colorado Denver 2001 — 2007
Bachelors, Mass Communications
CenturyLink November 2009 - Present
TEKsystems April 2009 - October 2009
TEKsystems August 2008 - December 2008
Comcast Cable February 2007 - January 2008
Skills
Desktop Support, Active Directory..., Account Management, Help Desk Support, Team Leadership, Remote User Support, Networking, IT Asset Management, Windows & Mac operating..., TRACS, BMC Remedy, Centrex, FTTx, Microsoft Office, Redback, DSLAM, Martens, TTI, Marconi, AFC, Calix, Citrix Metaframe, Adtran, CPE, PPPoE, IPTV, Enterprise Support, CS1000, Quality Assurance, Merchandising, Customer Support, Committed to Customer..., Dispute Resolution, Field Support, Premise Wiring, HFC, Cable Modems, Cable Television, Coax, Cat5, Technical Support, Citrix, XP, Operating Systems, Active Directory, Software Installation, Windows XP, Security, Satmetrix
Education
Rasmussen College-Florida 2002 — 2005
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Comcast Cable March 2015 - Present
Visual Pak January 2013 - January 2015
Medline Industries, Inc. July 2003 - November 2011
Skills
Lean Manufacturing, Operations Management, Logistics, Process Improvement, Inventory Management, Continuous Improvement, Supply Chain Management, Supply Chain, SAP, Warehousing, Customer Service
Education
Robert Morris University - Illinois 2012 — 2013
Associates of Applied Science, Business Administration and Management, General
westinghouse career academy 1998 — 2002
Highschool Diploma, Autobody/Collision and Repair Technology/Technician
Comcast Cable October 2013 - Present
Airserv Corporation March 2012 - Present
Flight Services and systems July 2011 - July 2012
Hertz Equipment Rental May 2012 - June 2012
Automotores San Jorge January 2005 - December 2008
Education
Renton Technical College 2010 — 2012
English Language and Literature, General
Winter Park Tech 2009 — 2010
English Language and Literature/Letters
Universidad Distrital Francisco José de Caldas 2007 — 2008
Idiomas, French Studies
Escuela de Diseño y Alta Costura 1994 — 1999
Associate of Arts and Sciences (A.A.S.), Fashion/Apparel Design
Escuela de Diseño Arturo Tejada Cano 1992 — 1994
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Anthony J. Jannetti, Inc. August 2011 - Present
Skyscraper Solutions LLC. January 2010 - Present
Every Merchant Network, Inc. April 2011 - October 2011
Comcast Cable May 2010 - April 2011
Wayside Integration Inc. 2008 - 2009
Skills
Ruby on Rails, Ruby, Sencha Touch 2, Java, PostgreSQL, RSpec, Backbone.js, Sinatra, PHP, MongoDB, jQuery, MySQL, Drupal, Amazon Web Services..., MODx, SOAP, JavaScript, JSON, CSS3, HTML 5, Web Applications, NetForum, Agile Methodologies, Git, Node.js, AJAX, Programming, Web Development, Nginx, APIs, Android Development, OOP, Mobile Applications
Education
Rowan University 2009 — 2010
Computer Science
Rider University 2008 — 2009
Pitman High School 2004 — 2008
McKesson April 2015 - Present
Shayne Enterprises LLC September 2012 - May 2015
Asurion July 2014 - April 2015
Comcast Cable October 2007 - September 2012
Comcast Cable April 2009 - April 2010
Comcast Cable October 2006 - October 2007
Comcast Cable November 2003 - September 2006
Allstate 2001 - 2003
Ticketmaster March 1997 - May 2000
Brigham Building Management 1998 - 2000
Skills
Call Centers, Leadership, Process Improvement, Management, Team Leadership, Customer Service, Customer Satisfaction, Coaching, Strategy, Telephony, Customer Experience, Telecommunications, Project Management, Sales, Technical Support, Customer Retention, Human Resources, Avaya, VoIP, Troubleshooting, Workforce Management, Quality Assurance, Time Management, Broadband, Contact Centers, Sales Operations, Recruiting, Wireless, Leadership Development, Sales Process, IVR, Inbound Marketing, Supervisory Skills, Organizational..., DSL, Cisco Technologies, Cable Television, Telecommunications..., Call Center Development, T1, ACD, Computer Network..., Internet Services, Productivity Coaching, Call Monitoring, Hiring Employees, Dispatching, Increase Productivity, Avaya Communication..., Training
Education
DeVry University-Illinois 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Technical Management, 3.0
Comcast University 2007 — 2012
Business Certificatons, Organizational Leadership
Robert Morris College 2000 — 2001
Professional Diploma, Business Administration, Management and Operations
Kenwood Academy 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Comcast Cable March 2012 - Present
Comcast Cable February 2008 - March 2012
Sovereign Bank February 2006 - February 2008
Penske Truck Leasing October 2002 - November 2005
Skills
Inside Sales, Direct Sales, Marketing, Customer Service, Leadership, Sales
Education
Alvernia University 2012 — 2013
Master of Business Administration (M.B.A.), Community Service & Economic Leadership
Alvernia University 2011 — 2012
Bachelor of Science (B.S.), Business Management & HR Management
Reading Area Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
hCentive, Inc. December 2013 - Present
Excelacom October 2010 - August 2012
Comcast Cable July 2009 - October 2010
Dante Consulting, Inc. February 1999 - February 2009
Verizon March 1995 - February 1999
Sprint April 1991 - March 1995
EDS August 1987 - April 1991
Skills
SDLC, Process Improvement, New Business Development, Strategic Planning, Leadership, Consulting, Program Management, Change Management, Business Intelligence, Strategy, Telecommunications, Management Consulting, Business Process, Management, Requirements Analysis, IT Strategy, Vendor Management, Enterprise Software, PMO, Operations Management, Software Development, Business Development, Product Development, Project Planning, Governance, Integration, Enterprise Architecture, Troubleshooting, Software Project..., Agile Methodologies, SaaS, Product Management, Cloud Computing, Business Analysis, Supply Chain Management, Project Management, Business Strategy, SOA, Solution Architecture, Professional Services, Information Technology, PMP, CRM, Business Process..., Strategic Partnerships, Quality Assurance, Team Leadership, E-commerce, Analysis, Team Management
Education
Rhode Island College 1983 — 1987
Myxcell March 2011 - Present
Lightyear Network Solutions December 2006 - August 2008
AT&T October 2003 - August 2006
Comcast Cable 2005 - 2006
AT&T February 2002 - September 2004
Athyron Corporation 2001 - 2004
Skills
Multilingual, Quality Assurance, Software Development, Technical Writing, Web Applications, Architecture, Content Management, Mobile Applications, Cloud Computing, HTML, Business, Windows, MySQL, Project Management, PHP, CMS, XML, JavaScript, Entrepreneurship, Start-ups, Management, Architectures, Social Media Marketing
Education
Robert Morgan Educational Center 1998 — 2000
Automobile/Automotive Mechanics Technology/Technician
Miami Southridge 1997 — 2000
high School Diploma
Time Warner Cable January 2009 - Present
Time Warner Cable October 2007 - January 2009
Time Warner Cable 2005 - 2007
Comcast Cable 2002 - 2005
AT&T 1999 - 2002
Skills
VoIP, Telecommunications, Call Center, Wireless, Sales Management, Account Management, Customer Retention, Broadband, Team Building, New Business Development, Customer Satisfaction, Vendor Management, Call Centers, Telephony, Customer Experience, Avaya, Process Improvement, Training, Management, Selling, Recruiting, Coaching, Employee Training, Unified Communications, Broadband Networks, Cable Broadband, Optical Fiber, Remedy Ticketing System, Lighthouse, Fiber Optics, Spectrum Analyzer, Set Top Box, Digital Media, Troubleshooting, Telecommunications..., Telecommunications..., Team Leadership, Teamwork, Team Management, Cross-functional Team..., Ethernet, DOCSIS, Direct Sales, Metro Ethernet
Education
Richland Community College 2012 — 2013
Associate of Arts (AA)
Sunstone Yoga Acadamey
500hrs Yoga Insturctor
Comcast December 2011 - Present
Comcast January 2010 - December 2011
Comcast Cable August 2008 - January 2010
Comcast July 2004 - August 2008
Comcast December 2002 - July 2004
Voda One January 2002 - December 2002
Broadstreet Communications Inc 2001 - 2001
MCI 1989 - 1993
Skills
Variance Analysis, Financial Reporting, Finance, General Ledger, Capital, Forecasting, Hyperion Enterprise, Financial Analysis, Financial Modeling, Sarbanes-Oxley Act, Consolidation, Process Improvement, Strategic Financial..., Managerial Finance, Cash Management, Budget, Internal Controls, Pricing, Cash Flow, Cost Accounting
Education
Robert Morris University 1995 — 1997
MBA, MBA
University of Pittsburgh 1985 — 1989
BS, Finance
Nature's Best Landscapes Inc. 2003 - Present
Nature's Best Landscapes Inc. April 2002 - Present
Comcast Cable 2004 - 2005
Ergodyne 2002 - 2004
Environmental Design 1990 - 1998
Skills
Water Features, Outdoor Kitchens, Customer Service, Sales, Project Management, Residential Homes, Restoration, Install, Construction, Small Business, Paver Patios/Driveways, Retaining Walls, Hardscapes, Fire Features, Landscape Makeovers, Premium Nursery Stock, Landscape Design, Landscape Construction, Landscape Lighting, Natural Landscapes, Bathrooms
Education
BHS 1985 — 1987
Riverside City College
Comcast April 2013 - March 2015
Comcast Cable 2011 - April 2013
Motorola August 1993 - October 2011
Catalyst Corporation March 1989 - July 1993
RCA Astro-Space Division September 1984 - March 1989
Skills
Software Development, Agile Methodologies, IPTV, Digital TV, Video, Integration, VOD, System Architecture, Testing, DRM, Network Architecture, Telecommunications, Set Top Box, Wireless, Objects, Embedded Systems, TCP/IP, VoIP, UML, Embedded Software, Security, IP, LTE, SIP, Debugging, Broadband, RTOS, WiFi, MPEG, RF, MPEG2, Hardware, H.264, DVB, Device Drivers, SNMP, ClearCase, Mobile Devices, Embedded Linux, DOCSIS
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1991
Rensselaer Polytechnic Institute 1979 — 1983
BS-CSE, Digital Image Processing
Union Bank & Trust March 2013 - Present
Comcast Cable April 2012 - March 2013
Sears Holdings Corporation February 2011 - March 2012
Skills
Education, Sales Management, Customer Service, Leadership, Banking, Retail Banking, Customer Satisfaction, Consumer Lending, Credit, Coaching, Finance, Team Building, Microsoft Office, Sales, Outlook
Education
Roanoke College 1992 — 1996
Bachelor of Science Physical Education
WOW! Internet, Cable & Phone July 2014 - December 2014
Comcast Cable January 2013 - July 2014
Comcast April 2011 - January 2013
Comcast April 2010 - April 2011
Comcast November 2008 - April 2010
Comcast April 2008 - November 2008
Comcast June 2007 - April 2008
Professional Ballroom Dance March 2004 - June 2007
NTT Inc January 1999 - February 2002
Verio, Inc April 1997 - January 1999
Skills
Databases, Microsoft SQL Server, Visual Studio, Perl, TCP/IP, Software Development, Database Administration, SSIS, JavaScript, T-SQL, VBScript, SSRS, Project Management, Data Warehousing, Integration, Java, Shell Scripting, Visual Basic, SQL Server Management..., Agile Methodologies, Scrum, Technical Support, ETL, VBA, Unix Shell Scripting, CCNA, CCNA Security, HTML, T-SQL Stored Procedures, IPSec, ACLS, NetBeans, Perl Script, Linux System..., HTML scripting, Oracle SQL, Kanban, Backup & Recovery..., Epic Willow, Epic Systems, TFS, Crystal Reports, Healthcare Information..., Healthcare Analytics, Healthcare Compliance, Telecommunications
Education
Western Governors University 2009 — 2013
Bachelor of Science (B.S.), Information Technology
Richland Community College 1991 — 1993
A.A.S., Liberal Arts and Sciences/Liberal Studies
MilitaryUS Army 1987 — 1990
Comcast Cable February 2014 - Present
Bar Smart August 2010 - January 2014
Tilted Kilt Pub and Eatery Pittsburgh, Pa June 2011 - July 2013
Skills
Restaurant Management, Restaurants, Hospitality, Food & Beverage, Food Service, Marketing Strategy, Social Media Marketing, Cost Accounting, Sales, Customer Satisfaction, Employee Training, Analysis, Customer Service, Payroll, Marketing
Education
Robert Morris University 2009 — 2013
Accounting, Accounting and Finance, 3.12
University of Limerick 2011 — 2011
Political Science and Government
HomePro, Inc. July 2015 - Present
Comcast Cable August 2013 - July 2015
Comcast Cable November 2010 - July 2013
Comcast Cable September 2001 - October 2010
Skills
Telecommunications, Operations Management, Management, Broadband, Team Leadership, Performance Management, Leadership, Telephony, Strategic Planning, Cross-functional Team..., Training, Customer Retention, Wireless, Fiber Optics, DOCSIS, IP, Optical Fiber, Vendor Management, Call Centers, Direct Sales, VoIP, Customer Experience, Quality Assurance, Cabling, Computer Network..., Technology Management, Troubleshooting, Budgets, VOD, Technical Management, T1, Diversity, Customer Satisfaction, Ethernet, Cable Television, Cost Reduction..., Customer Service, Process Improvement, Coaching, Team Building
Education
Regent University 2011 — 2015
B.S. Business Management, Marketing/Marketing Management, General
Comcast Cable January 2015 - Present
Koch Industries November 2011 - January 2015
Florida Power & Light September 2009 - November 2011
Marion County Sheriff's Office January 2004 - September 2009
Marion County Sheriff's Office January 2003 - September 2009
Marion County Sheriff's Office October 2001 - September 2009
2004 to 2006Marion County Sheriffs Department October 2001 - January 2009
Skills
Executive Protection, Corporate Security, Investigations, Emergency Management, Law Enforcement, Criminal Investigations, Loss Prevention, Investigation, Criminal Justice, Security Operations, Physical Security, Risk Assessment, Security Management, Surveillance, Access Control, CCTV, Policy, Police, Protection, Supervisory Skills, Investigative Reporting, Government, Firearms, Counterterrorism, Vulnerability Assessment, Homeland Security, Personal Security, Logistics, Public Speaking, Private Investigations, Enforcement, Security, Background Checks, Weapons, Fraud, Intelligence, Crime Prevention, Personal Protection, Workplace Violence, Internal Investigations, Crisis Management, Interrogation, Close Protection, Security Audits, Asset Protection, Evidence, Law Enforcement..., Command, Patrol, Security Awareness
Education
Saint Leo University 2006 — 2007
Masters of Science, Criminal Justice
Saint Leo University 2000 — 2002
Bachelor of Arts, Criminalogy
Rasmussen College-Florida
Comcast Cable Senior Field Engineer - National Video Deployment EngineeringComcast CableMarch 2010 - Present
CableLabs September 2005 - November 2009
CableLabs November 2000 - September 2005
Skills
Broadband, Ethernet, Wireless, SNMP, Testing, Telecommunications, DOCSIS, TCP/IP, RF, Test Equipment, MPEG, Test Automation, VoIP, Set Top Box, XP, IPTV, IP, Wireless Networking, Integration
Education
Regis University 2009 — 2013
MSSE, Systems Engineering
Regis University 1999 — 2004
BSCN, Computer Networking
Heska Corporation March 2012 - Present
General Dynamics C4 Systems June 2009 - January 2012
Comcast Cable January 2006 - October 2008
Celestica 1999 - 2005
Skills
Assembly, Troubleshooting, Electronics, Systems Engineering, Labview, RF, Engineering, Testing, Embedded Systems, Root Cause Analysis, Routing, System Administration, Customer Service, Customer Satisfaction, Technical Training, Manufacturing, Process Improvement, Continuous Improvement, Change Management, Program Management, Software Installation, Test Equipment, Servers, Routers, Technical Support, Networking, Integration, Software Documentation, WAN, Hardware, Computer Hardware, Management, Telecommunications, Soldering, Windows, Unix, CRM, Technical Writing, Cross-functional Team..., IT Management, Visual Basic, Oscilloscope, Microsoft SQL Server, Vendor Management, System Deployment, Software
Education
Regis University 2000 — 2006
BS in Computer Science, computer programming
Comcast Cable September 2008 - Present
CSG Systems January 2005 - September 2008
Great-West Life January 1996 - June 2004
Westwood College 2001 - 2001
Ball Corp 1992 - 1996
Martin Marietta June 1989 - 1992
Cherry Creek Schools December 1977 - June 1989
Skills
Solaris, FTP, Perl, Ksh, XML, MySQL, PHP, SSH, Bind, SMTP, Linux, Troubleshooting, TCP/IP, Apache, System Administration, Unix, Shell Scripting, Virtualization, Disaster Recovery, VMware, Security, Storage, Websphere, Servers, Operating Systems, DNS, Tomcat, Firewalls, Data Center, Clustering, VPN, Unix Shell Scripting, System Architecture, VoIP, HTML, SQL, Java, Network Security, LDAP, AIX, NFS, Red Hat Linux
Education
Regis University 1990 — 1994
BS, Information Systems
Denver Institute of Technology 1982 — 1986
AS, Electronic Engineering Technology
Blue Ribbon Home Warranty, Inc July 2015 - Present
Moneygram/Intellisource March 2009 - June 2015
The Warranty Group August 2008 - December 2008
Dish Network February 2007 - February 2008
Reyes and Reyes June 2005 - December 2006
Comcast Cable June 1996 - June 2003
Skills
Call Centers, Customer Experience, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Technical Support, Quality Assurance, Typing, Bilingual Communications, WebEx, Mainframe, Oracle Applications, Content Management, Billing Services, Legal Hold, Legal Compliance, OFAC, Fraud Prevention, Online Communications, Email Management, Oracle, LexixNexix AML Solutions, Actimize, Briarly, SVS Portal, FBOP Inmate search, PayPal, RSA Security
Education
Red Rocks Community College 2009 — 2016
Associate of Arts (AA), Psychology
West High School 1991 — 1994
Diploma
Dominion August 2010 - September 2014
Computer Aid, Inc. August 2008 - July 2010
Comcast Cable September 2002 - July 2008
National City Bank July 1998 - September 2002
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, Systems Analysis, Detail oriented, Data Analysis, Communication Skills, Cross-cultural..., Written Communication, Problem Solving, Testing, Debugging Code, Research, Teamwork, Team Building, Organization Skills, Skilled Multi-tasker, Object Oriented Design, Independent Thinking, Independent worker, Data Management, Report Development, Business Planning, Business Acumen, Java, Python, SQL, Database Design, Data Warehousing, Business Process..., Microsoft Office, Microsoft Word, Microsoft Excel, FTP, Oracle SQL Developer, Unix, Toad, HTML, Mac OS, NetBeans, JavaSE, TextWrangler, DOS, Java API, MUMPS, COBOL, C++, Customer Service, Financial Background, Oil & Gas Industry
Education
Robert Morris University 1995 — 2000
Bachelor's degree, Computer Information Systems
Aliquippa High
Aliquippa High
Aliquippa High
Aliquippa High
Aliquippa High
Aliquippa High
Comcast Cable October 2013 - Present
U.S. Cellular August 2011 - May 2013
Exelon March 2006 - September 2009
T-Mobile January 2001 - June 2006
Skills
New Business Development, Business Development, Account Management, Building Relationships, Marketing Strategy, Consultative Sales..., Strategic Planning, Business Analysis, Retail, Cold Calling, Management, Customer Service, Wireless, Sales, Telecommunications, Team Leadership, Leadership, Public Speaking, Team Building, Telephony, Training
Education
Robert Morris University - Illinois 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Comcast Cable August 2014 - Present
Comcast Cable April 2011 - August 2014
Comcast of West & Central FL March 2008 - May 2011
Comcast March 2006 - March 2008
Comcast January 2004 - March 2006
Comcast January 2000 - January 2004
Skills
Employee Relations, Deferred Compensation, FMLA, HR Policies, Employee Benefits, New Hire Orientations, Payroll, Employee Engagement, Onboarding, Talent Management, Succession Planning, HRIS, Performance Management, Legal Compliance, Labor Relations, Employment Law, Talent Acquisition, Recruiting, Personnel Management, Customer Retention, Employee Training, Human Resources, Training, Leadership, Policy, Interviews, Coaching, Management, College Recruiting, Applicant Tracking..., Performance Appraisal, Conflict Resolution, Program Management, Organizational..., Hiring, Leadership Development, Employee Handbooks
Education
The George Washington University 1993 — 1997
BFA
Ringling School of Art and Design 1992 — 1993
Bachelor's of Fine Arts Curriculum
Comcast Cable 2001 - 2006
Skills
Telecommunications, Telephony, T1, IP, Computer Network..., Ethernet, Avaya, Cabling, Technical Support, Provisioning, Vendor Management, MPLS, Wireless, VoIP, Call Centers, Customer Retention, Broadband, Customer Experience
Education
Rider University 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Union County College
liberal Art, Psychology
Time Warner Cable April 2015 - Present
Time Warner Cable April 2014 - Present
Time Warner Cable June 2013 - Present
Time Warner Cable December 2011 - Present
Time Warner Cable August 2010 - December 2011
Time Warner Cable September 2007 - August 2010
Comcast Cable July 2003 - September 2007
Skills
Broadband, Telecommunications, SDH, VoIP, Troubleshooting, Fiber Optics, Switches, Network Administration, Ethernet, IP, Optical Fiber, Telephony, Technical Support, Cabling, Computer Network..., Networking, Metro Ethernet, Call Centers, T1, Cisco Technologies, Routers, LAN-WAN, MPLS, IPTV, VOD, WAN, Network Design, DOCSIS, Network Engineering, DWDM, Wireless, Routing, Wireless Networking, DSL, TCP/IP, Cisco IOS, BGP, SIP, BMC Remedy, Network Architecture, Provisioning
Education
Denver Technical College 1997 — 1999
Associate of Science (A.S.), Network and System Administration/Administrator
Regis University
Business Management
Comcast Cable November 2011 - Present
Comcast March 2009 - November 2011
Comcast March 2003 - March 2009
Comcast April 1999 - March 2003
Jones Communications March 1997 - April 1999
Skills
Customer Retention, Team Leadership, Cross-functional Team..., Customer Experience, Telecommunications, Strategic Planning, Leadership, Management, Vendor Management, Process Improvement, Marketing, Customer Service, Strategic Partnerships, Broadband, VoIP, Customer Satisfaction, Call Centers, Team Building, Marketing Strategy, Wireless, Operations Management, Account Management, Telephony
Education
Regis University 2000 — 2004
B.S., Business Administration
Zenith Education Group May 2013 - Present
Norgren Pneumatics Inc October 2010 - August 2012
Comcast Cable March 2010 - August 2010
Time Warner Cable January 2008 - February 2010
Time Warner Cable August 2006 - February 2010
Comcast Cable January 2005 - July 2005
Comcast Inc March 2000 - January 2005
Dish Network June 1998 - May 1999
Skills
Call Centers, Training, Management, Forecasting, Budgets, Customer Service, Sales, Workforce Management, Time Management, New Business Development, Onboarding, Performance Management, Talent Acquisition, Employee Relations, Talent Management, Recruiting, Human Resources, Applicant Tracking..., PeopleSoft, HRIS
Education
Regis University 2010 — 2012
Master of Science Organizational Leadership/Human Resource Management, Human Resource Management
Colorado Institute of Art 1993 — 1995
Associates, Entertainment Business Management
The University of Findlay 1988 — 1992
B.A., Communications/Public Relations
RAS & Associates September 2014 - Present
Resources Global Professionals July 2006 - September 2014
Parson Consulting May 2004 - June 2006
ADT Security Services January 2002 - May 2004
Comcast Cable January 2000 - May 2001
MediaOne January 1999 - January 2000
Fitch Ratings June 1997 - January 1999
Skills
Six Sigma, Financial Analysis, Financial Modeling, Investments, Business Strategy, Corporate Finance, Accounting & Financial..., Business Planning &..., Global Operations..., Business Intelligence, Business Performance..., Growth Strategy &..., Green Belt, Project Management, Analysis, Forecasting, Negotiation, Process Improvement, Strategy, Business Process..., Strategic Planning, Finance, Management, Change Management, Consulting
Education
Regis University 1999 — 2000
MBA, Operations Management
University of Colorado Boulder - Leeds School of Business 1993 — 1997
BS, Finance
Comcast Cable March 2015 - Present
No Name Players Theatre Company May 2014 - June 2014
RoPro Design February 2013 - October 2013
Skills
Editing, Photoshop, Acting, Microsoft Word, Video Editing, Photography, Directing, Videography, Video Production, After Effects, HTML, Directing Talent, Video, Final Cut Pro, Stage Management
Education
Robert Morris University 2010 — 2014
First Data Corporation November 2014 - Present
Watts Copy Systems, Inc. June 2013 - November 2014
All Around Fitness September 2008 - June 2012
Comcast Cable January 2006 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Team Building, Event Planning, Team Leadership, Marketing Strategy, Coaching, Troubleshooting, Analysis, Retail, Marketing, Sales, Project Management, Data Entry, Teamwork, Public Relations, Event Management, New Business Development, Nonprofits, Management, Account Management, Leadership, Direct Sales, Sales Operations, CRM, Solution Selling, Sales Process, Salesforce.com, Process Improvement, Consulting, Customer Retention, B2B, Social Networking, Time Management, Sales Management, Training, Business Development, Vendor Management, Program Management
Education
Robert Morris University - Illinois 1999 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
University of Phoenix
Computer Systems Networking and Telecommunications
Comcast Cable November 2012 - Present
Cox Communications 2007 - 2012
End-2-End Communications October 2006 - April 2007
Skills
Telecommunications, Call Centers, Broadcast, Troubleshooting, Video, Broadband, VOD, Technical Support, IPTV, Customer Service, Social Media, Radio, Video Production, VoIP, Television, Video Editing, Broadcast Television, Microsoft Office, Digital Media
Education
Rio Salado College 1997 — 1998
Telecommunications Technology/Technician
Comcast August 2006 - Present
Comcast Cable August 2001 - July 2006
RMI.Net January 1999 - August 2001
Skills
Financial Analysis, Budgets, Customer Service, Accounts Receivable, Financial Accounting, Time Management, Marketing Analytics, Outstanding time..., Preparation Of Reports, Organizational..., Managing Database, Microsoft Office, Access 2013, Strong Excel Skills
Education
Regis University 2003 — 2006
Master's degree, Accounting and Finance
University of Phoenix 2000 — 2002
Bachelor's degree, Accounting
University of Nebraska-Lincoln 1987 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
Advanced Care Placement Services November 2012 - Present
Comcast Cable 2012 - 2012
Skills
Recruiting, Staffing Coordination, Resume Writing, Screening Resumes, Full-life Cycle..., Human Resources, Executive Sales...
Education
Ramapo College of New Jersey 2003 — 2006
Bachelor of Science (BS), American/United States Studies/Civilization
Hackensack High School 1994 — 1998
American Support July 2011 - Present
Vision Financial Corp June 2008 - November 2010
Comcast Cable October 2005 - May 2008
Skills
Outstanding..., Trained numerous..., Experience in..., Call Center, Telemarketing, Phone Skills, Customer Service, Phone Etiquette, Inbound Marketing, Technical Support, Data Entry, Microsoft Office, Sales, 10 Key, Fax
Education
Rasmussen College-Florida 2008 — 2013
Bachelor's degree, Criminal Justice and Corrections, 3.7
Paducah Community College 1991 — 1995
Associate of Arts (A.A.), Criminal Justice and Corrections
Linkage, Inc. August 2009 - Present
Independent Small-business Communications Consultant June 2003 - 2009
Hello Direct/GN Netcom October 2007 - December 2008
Comcast Cable September 2005 - September 2007
Lightship Telecom January 1999 - June 2003
Lightship Telecom 1999 - 2003
Education
Rivier College 1991 — 1995
Comcast University
Business/ Sales
Sandler Sales Institute
Sales Certification, Business
KPMG US August 2014 - Present
Accenture April 2013 - August 2014
SunGard Availability Services December 2012 - April 2013
IBM August 2012 - December 2012
IBM July 2011 - August 2012
IBM - FDIC Project July 2010 - June 2011
Rensselaer Polytechnic Institute 2008 - 2010
FM Global January 2009 - August 2009
Comcast Cable June 2007 - December 2007
Skills
Business Continuity, Business Continuity..., Disaster Recovery, Crisis Management, IT GRC, Security, Project Management, Excel, Software Documentation, Business Process, Microsoft Office, Requirements Analysis, Business Analysis, Data Analysis, Analysis, Change Management, Documentation, PowerPoint, Requirements Gathering, SharePoint, Microsoft Excel, Testing
Education
Rensselaer Polytechnic Institute 2005 — 2010
Bachelor, Operations Research Mathematics
Rensselaer Polytechnic Institute (RPI) 2005 — 2010
Bachelor of Science, Operations Research Mathematics
CBCP Class
CBCP Class
EZCorp September 2012 - August 2015
City of Littleton 2011 - 2012
PetSmart 2009 - 2011
OfficeMax 2008 - 2009
Convergys 2006 - 2008
Comcast Cable 2000 - 2006
Skills
PeopleSoft, SAP, ABRA, NeoGov, Brass Ring, MicroSoft Office Suite, SPHR, Employee Relations, Employee Engagement, Employee Management, Employee Counseling, Employee Recognition, Employee Benefits, Performance Management, Performance Improvement, Performance Appraisal, Performance Metrics, Training Skills, Recruitment/Retention, New Hire Orientation, New Hire Training, New Hire Orientations, Training, Onboarding, Leadership, Hiring, Interviews, Coaching, Recruiting, Benefits Administration, Leadership Development, Employee Training, Talent Acquisition, Management, Change Management, Succession Planning, Time Management, Human Resources, FMLA, Talent Management, Workforce Planning, Organizational..., Policy, Organizational..., HRIS, Organizational Design, HR Policies, College Recruiting, Strategy, Job Descriptions
Education
Regis University
B.S., Business Administration, Economics
University of Colorado Denver
Comcast Cable April 2013 - Present
Cbeyond December 2007 - April 2013
MedStock February 2004 - December 2007
Skills
Sales Process, Sales, Customer Service, Cloud Computing, Management, Solution Selling, Sales Management, New Business Development, Customer Satisfaction, Team Leadership, Selling, Salesforce.com, Networking, Leadership, Direct Sales, Enterprise Software, Telecommunications, Managed Services, Security, Recruiting, Data Center, B2B, Account Management
Education
Regis University 2001 — 2005
Bachelors of Science, Marketing/Marketing Management, General
Comcast Cable January 2014 - Present
ServiceSource June 2010 - July 2013
Colavria Hospitality April 2009 - December 2009
Sun Microsystems Inc January 2008 - January 2009
MDC Holdings Inc August 2006 - October 2007
StorageTek/Sun Microsystems Inc May 2000 - July 2006
US WEST Communications 1997 - 2000
Skills
Human Resources, Recruiting, Strategy, Program Management, Training, Onboarding, Employee Relations, Team Building, Leadership, Strategic Planning, Applicant Tracking..., Performance Management, HRIS, Talent Acquisition, Workforce Planning, Customer Service, Sales, Organizational..., Deferred Compensation, Management, Benefits Administration, Personnel Management, Employee Benefits, Succession Planning, Talent Management, Interviews, New Hire Orientations, FMLA, Leadership Development, Compensation & Benefit, HR Policies, Policy, Employee Engagement, Employment Law, College Recruiting, Payroll, Career Development, Employee Training, Employee Handbooks, Organizational...
Education
Southern Methodist University 1987 — 1991
BA, Sociology
Regis University
Western Union 2014 - Present
NICE Systems 2014 - 2014
NICE Systems 2012 - 2014
NICE Systems 2010 - 2012
NICE Systems 2008 - 2010
NICE Systems 2005 - 2008
DISCOUNT MOTORCYCLE TIRE & ACCESSORIES (DMTA) 2004 - 2005
Pulte Mortgage 2003 - 2004
NICE Systems 2002 - 2003
Comcast Cable 2001 - 2002
Skills
Team Leadership, Business Process..., Service Delivery..., Gap Analysis, Continuous Process..., Telecommunications, Customer Experience..., Cross-functional Team..., Disaster Recovery, Professional Services, VoIP, Enterprise Software, Call Centers, Integration, SaaS, CTI, Product Management, Service Delivery, Management, Microsoft SQL Server, Call Center, Cloud Computing, Troubleshooting, Business Analysis, Technical Support, Pre-sales, Vendor Management, Networking, Unified Communications, Strategy, Project Management, ITIL, Leadership, Network Security, System Administration, Managed Services, Software Project..., IVR, Global Client Management, IT Management, Program Management, Strategic Planning, Operational Streamlining, Solution Development, Risk Assessment, Resource Assessment, Contact Centers
Education
Regis University
Bachelor of Science (B.S.), Computer Information Systems
Comcast Cable
Skills
Sales, Customer Satisfaction, Management, Call Centers, Team Leadership, Leadership
Education
Reedley College 2001 — 2003
Associate of Science (A.S.), Early Childhood Education and Teaching
Comcast Cable July 2014 - Present
Comcast Spotlight July 2011 - July 2014
Andora Restaurant June 2003 - July 2011
Skills
Advertising, Online Advertising, Marketing Strategy, Interpersonal..., Media Buying, Sales, Digital Media, CRM, Social Media Marketing, Social Media, Marketing Communications, Marketing, Event Management, Account Management, Management
Education
Robert Morris University 2007 — 2011
BSBA, Finance; minoring in International Business with a Business Law focus
Avonworth High School 2003 — 2007
High School Diploma
GoHealth August 2013 - Present
Comcast Cable 2007 - 2013
PCF - Publishers Circulation Fulfillment February 2007 - September 2007
TJ Maxx October 2006 - February 2007
United Insurance Services 2003 - 2005
Americall Group, Inc. 2000 - 2003
Skills
Customer Service, Health Insurance, Call Centers, Microsoft Office, Microsoft Excel, Microsoft Word, Client Billing, Customer Retention, Remote Troubleshooting, Sales Rep Training, Office Administration, Sales, Customer Experience, Customer Satisfaction, Leadership, Selling, Team Building, Training, Management
Education
Robert Morris College 2006 — 2007
Associate of Science (A.S.), Business Administration and Management, General
Comcast Cable June 2011 - Present
Jawa October 2010 - April 2011
CIGNA August 2009 - October 2010
Forever Living July 2008 - September 2009
Allied Waste October 2004 - July 2008
Sansora International & Design Hotels January 2000 - October 2004
PerfectPractice.MD 1998 - 2000
Sumitomo Sitix 1997 - 1998
CyCare 1994 - 1997
Skills
Data Warehousing, Business Intelligence, Databases, Microsoft SQL Server, Cognos, T-SQL, Business Intelligence..., SQL, SDLC, ETL, Data Modeling, Crystal Reports, Integration, Oracle, Database Design, MySQL, PL/SQL, SSIS, Access, Data Analysis, Agile Methodologies, Analytics, Program Management, OLAP, Enterprise Software, Motio CI, Motio PI, Pentaho, Rally, Netezza, Dashboard, Linux
Education
Regis University 2014 — 2017
Master's Degree, Database Technology
IBM PureData System for Analytics (Netezza) Technical Mastery
N50 IBM PureData System for Analytics Technical Mastery Test v1
DeVry University 1989 — 1997
BS CIS, Computer Information Systems
Pueblo County High School 1984 — 1989
Comcast January 2015 - Present
Comcast February 2011 - Present
Comcast Cable November 2008 - March 2011
Comcast Cable September 2007 - November 2008
Comcast Cable September 2005 - September 2007
Comcast Cable December 2004 - September 2005
Comcast Cable April 2003 - December 2004
Enterprise-Rent-A-Car November 2001 - April 2003
Athlete's Foot July 1998 - November 2001
Skills
Customer Retention, Call Centers, Customer Experience, Sales, IP, Technical Support, Team Leadership, Telecommunications, Broadband, VoIP, Management, Workforce Management, Leadership, Forecasting, Call Center, Operations Management, Telephony, Team Building, Troubleshooting, Budgets, Vendor Management, Customer Service, Wireless, Customer Satisfaction, Enterprise Software, Employee Engagement, Performance Management, P
Education
Robert Morris University
B.S. Business Administration, Marketing
Lonza: A Global Leader In Life Sciences August 2014 - Present
Comcast Cable April 2000 - July 2014
Lonza: A Global Leader In Life Sciences 2014 - 2014
HADCO March 1998 - April 2000
Lockheed Martin August 1996 - March 1998
New Balance July 1988 - August 1996
Skills
Employee Relations, Human Resources, Change Management, Talent Management, Succession Planning, Performance Management, Employee Engagement, Coaching, Training, Vendor Management, HRIS, Talent Acquisition, Onboarding
Education
Rivier College
MS, Human Resources
University of Massachusetts at Lowell
BS, Business Administration
Comcast Cable April 2014 - March 2015
Clearwire June 2010 - November 2010
Sprint 2003 - 2010
Skills
Wireless, Salesforce.com, Direct Sales, Mobile Devices, Telecommunications, Sales Operations, Solution Selling, Cold Calling, Account Management, Customer Retention, Sales Process, B2B, Sales, Sales Management, Cellular Communications
Education
Rhode Island College
BA Psychology
TJX May 2013 - Present
Comcast Cable June 2012 - May 2013
DeRoyal January 2012 - April 2012
Skills
Major Incident..., Service Desk, Customer Service, Help Desk Support, Technical Support, Troubleshooting, Call Centers, Access, Business Analysis, IT Management, ITIL, Process Improvement, Microsoft Office, Disaster Recovery, Retail, Customer Satisfaction, SDLC, Team Leadership
Education
University of Tennessee-Knoxville 2008 — 2011
English
Roane State Community College 2006 — 2008
English
Campbell County Comprehensive High School 2002 — 2006
High School Diploma
Comcast Cable November 2014 - Present
Skills
Servers, Disaster Recovery, Troubleshooting, Network Administration, Linux, SQL, Help Desk Support, Windows, Unix, Red Hat Linux, Software Documentation, System Deployment, System Administration, Operating Systems, Databases, Testing, Oracle, Security, DNS, ITIL, Integration, Technical Support, VMware, Virtualization, Shell Scripting, Data Center, Database Administration, Computer Hardware, IT Operations, Analysis, PL/SQL, TCP/IP, SharePoint, Requirements Analysis, Database Design, Oracle Application..., Python, Apache Spark, Hadoop, Splunk, Apache ZooKeeper, Apache Kafka, ElasticSearch, RADIUS, Github
Education
Regis University 2011 — 2013
Master of Science, Database Technologies
Richard Stockton College of New Jersey 2003 — 2005
Bachelor of Science, Computer Science/Information Systems
Adecco Group August 2015 - Present
Sales Partnerships, Inc. May 2015 - August 2015
Select Staffing June 2014 - November 2014
Avon April 2013 - June 2014
Comcast Cable October 2011 - April 2013
Comcast Cable August 2009 - October 2011
Sephora September 2008 - June 2009
Luxottica Group August 2007 - September 2008
Avon May 2005 - August 2007
Skills
Leadership Development, Sales Management, Leadership, New Business Development, Organizational..., Performance Management, Sales Operations, Sales, Direct Sales, Training, Strategy, Marketing Strategy, CRM, Coaching, Strategic Planning, Customer Service, Customer Retention, Customer Satisfaction, Team Building, Team Leadership, Budgets, Call Centers, Forecasting, Account Management, Call Center, Selling, Management, Business Development, Recruiting, Team Management, Cross-functional Team..., Microsoft Office, Retail, E-Learning, Program Management, Program Development, Human Resources, Marketing, Hiring, Lead Generation, Negotiation, Project Management, Business Planning, Social Media, Public Speaking, Brand Management, Mentoring, Change Management, Employee Training, Cold Calling
Education
Regis University 2012 — 2014
Master of Science (MS) Organizational Leadership, Management and Leadership, Graduate honors, 3.96
Regis University 1983 — 1987
Bachelor of Arts (BA), Political Science and Philosophy
St. Louis University - Madrid, Spain 1985 — 1985
Study Abroad Program
Centaurus High School 1979 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cellular Sales May 2014 - Present
Elderlife Financial Services September 2013 - May 2014
Comcast Cable October 2012 - August 2013
Sprint Nextel August 2010 - October 2012
Skills
Solution Selling, Wireless, Customer Retention, Telecommunications, Direct Sales, Customer Experience, Sales Operations, Mobile Devices, Salesforce.com, Call Centers, Sales Process, Unified Communications, Customer Satisfaction, Managed Services, Account Management, B2B, Cellular Communications, Strategic Partnerships, Sales Management, Customer Service
Education
Tusculum College 2014 — 2016
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Roane State Community College
Associate of Science (A.S.), General Studies
Comcast Cable March 2015 - Present
Contractor September 2014 - November 2014
US Navy May 2010 - May 2014
Skills
Information Assurance, RF Troubleshooting, Network Administration, IT Management, RF Engineering, RF Design, Computer Network..., Networking, Satellite Communications, Training, Security, Operational Planning, Team Leadership, Leadership Development, Employee Training, Office Administration, Antenna Maintenance, Military, Military Training, VoIP, Command, DoD, Military Experience, Military Operations, Navy, IT Operations, Military Communications
Education
Roane State Community College 2008 — 2009
Roane State Community College
Business Administration and Management, General
Tallgrass Energy February 2013 - Present
Kinder Morgan October 2008 - February 2013
Comcast Cable May 2007 - October 2008
Comcast August 2005 - May 2007
Comcast October 2000 - August 2005
SBC June 1999 - September 2000
SBC October 1998 - June 1999
Skills
Telecommunications, Troubleshooting, Technical Support, VoIP, Vendor Management, Software Documentation, Visio, Fiber Optics, Ethernet, Database Administration, System Deployment, Telephony, Procurement, Process Improvement, Analysis, Data Center, Strategy, Call Centers, Program Management, Leadership, Project Management, Business Process, Customer Satisfaction, Budgets, Networking, Testing, Integration, Contract Negotiation, Training, Wireless, Customer Service, Management, Risk Management
Education
Regis University 2003 — 2007
Master, Organization Leadership
University of Nebraska at Kearney 1994 — 1998
Bachelor, Criminal Justice
Comcast Cable January 2015 - Present
Comcast Cable February 2014 - January 2015
Comcast Cable January 2011 - January 2014
Skills
Microsoft Excel, Data Analysis, Analysis, Customer Satisfaction, MIcrosoft Infopath, Visio, Outlook, Customer Service, Business Analysis, Team Building, KPI Dashboards, Microsoft Access, SharePoint, MySQL, SAS JMP, Relational Databases, Business Intelligence, Access
Education
Saint Joseph's University 2014 — 2015
Master of Business Administration (M.B.A.)
Saint Joseph's University 2012 — 2014
Master of Science (M.S.), Business Intelligence
Roanoke College 2006 — 2010
Bachelor of Arts (B.A.), Business Administration and Spanish
Urban Lending Solutions April 2014 - Present
Kroll Factual Data April 2013 - April 2014
Comcast Cable October 1996 - January 2000
Skills
Customer Service, Data Entry, Call Centers, Mortgage Lending, Customer Satisfaction, Team Leadership
Education
Red Rocks Community College 1993 — 1994
Early Childhood Education and Teaching
Cherry Creek High School
Valley Yellow Pages 2012 - 2014
Comcast Cable 2004 - 2009
Comcast Cable 1998 - 2003
Skills
Sales Management, Marketing, Advertising, Leadership, Salesforce.com, Microsoft Office
Education
University of the Pacific 1988 — 1991
Bachelor's Degree, Communications
Riverside City College 1985 — 1988
Associate's Degree, Marketing
FTD December 2014 - Present
Access Media 3 April 2013 - Present
Access Media 3 August 2011 - April 2013
Comcast Cable 2007 - 2009
Comcast Cable 2005 - 2007
U.S. Cellular September 2003 - February 2005
U.S. Cellular 2002 - 2003
MCI Worldcom Wireless 2001 - 2002
Skills
Telecommunications, VoIP, Call Centers, Customer Experience, Wireless, Customer Satisfaction, Solution Selling, WAN, Customer Service, Direct Sales, Troubleshooting, Managed Services, Networking, Vendor Management, Call Center, Cisco Technologies, Unified Communications, Sales, Windows, Customer Retention, Data Entry, Data Analysis, Forecasting, Microsoft Excel
Education
Robert Morris University - Illinois 2005 — 2005
Computer Engineering
USAA August 2014 - Present
Arizona School of Massage Therapy July 2005 - August 2014
Target 2002 - 2004
Comcast Cable 2001 - 2002
Skills
Adaptability, Dependable Team Player, Success Driven, High Energy Level, Quick Thinker, Quick Study, Innovation, Adult Education, Training, People Skills, Creative Problem Solving, Process Orientation, Public Speaking, Fun Loving, Leadership, Team Leadership, Sales
Education
Rio Salado College 2010 — 2011
Liberal Arts and Sciences/Liberal Studies
Arizona School of Massage Therapy 2004 — 2004
Professional Massage Therapist, Massage
Washington High School 1994 — 1998
Diploma
U. S. Steel April 2013 - Present
Oxford Solutions October 2010 - April 2013
CTools Interactive LLC July 2010 - April 2013
Comcast Cable December 2007 - July 2010
Comcast Cable February 2006 - December 2007
Comcast Cable April 2005 - February 2006
Halloween Adventure / New York Costumes September 2004 - November 2004
National Amusements November 2000 - October 2004
Blockbuster Video 1999 - 2001
Cinematropolis 1997 - 2000
Skills
Electronics Repair, Project Implementation, Supervisory Skills, ASP.NET, AJAX, VB.NET, N+, Staff Supervision, Microsoft SQL Server, Web Design, Web Applications, Operations Management, Troubleshooting, Windows, Project Management, SQL, HTML, Microsoft Office, Telecommunications, Team Leadership, Strategic Planning, Visio, Team Building, CSG ACSR, Remedy AR System, HP Service Manager, OTM, Management, Hardware, Customer Satisfaction, Technical Support, Databases, Wireless Networking, Leadership, Call Centers, Network Administration, Software, SDLC, Customer Service, Active Directory, Access, Networking, Software Development, Testing, Computer Hardware, System Administration, .NET, JavaScript, Windows 7, XML
Education
Robert Morris University 2000 — 2012
Bachelor's degree, Information Systems Management
Penn Hills High School
Comcast Cable January 2015 - Present
NTT DATA July 2012 - January 2015
NTT DATA 2012 - 2013
Skills
Program Management, SDLC, Requirements Analysis, Visio, Talent Acquisition, Microsoft Office, Project Management, Business Analysis, Process Improvement, Vendor Management, SharePoint, Customer Service, Technical Recruiting
Education
Rider University 2010 — 2011
Master of Business Administration (MBA)
Rider University 2006 — 2010
Bachelor of Science (BS), Finance, General
Comcast Cable September 2014 - Present
Cox Communications August 2013 - August 2014
Training to You, Inc January 2013 - June 2013
Training to You, Inc May 2012 - January 2013
Bridgepoint Education July 2011 - May 2012
Starbucks Coffee Company August 2007 - November 2009
Skills
Social Media, Public Relations, Public Speaking, Speech Writing, Admissions, Higher Education, Adult Education, Career Counseling, Student Affairs, College Recruiting, Job Coaching, Student Engagement, Academic Advising, Student Financial Aid, Student Counseling, Networking, Lead Generation, Student Recruiting, Retaining Customers, Community Outreach, Campus, Job Search Strategies, Career Development, Recruiting, Nonprofits, Educational Leadership, Leadership Development, Workshop Facilitation, Customer Service, Program Development, Interviews, CampusVue, Grant Writing, Training, Staff Development, Teaching, Resume Writing, Conflict Resolution, Time Management, Curriculum Design, E-Learning, Program Management, Management, Coaching, Volunteer Management, Student Development, Enrollment Management, Curriculum Development, Instructional Design, Leadership
Education
University of Colorado at Denver 2010 — 2011
Communication, General
Regis University 2006 — 2010
Bachelor's degree, Philosophy, Communications
Central Federal Highway Lands Division March 2010 - Present
Higher One January 2008 - October 2009
The Container Store March 2009 - July 2009
Comcast November 1993 - October 2007
Comcast Cable 1993 - 2007
Comcast January 1999 - October 2004
Comcast January 1999 - October 2004
Columbia Savings/First Nationwide June 1980 - July 1993
Denver Metro Area January 1990 - January 1993
Columbia Savings, Denver Metro Area January 1980 - January 1993
Education
Regis University
HR Management
Rocky Mountain College
General
University of Northern Colorado
Comcast Cable May 2012 - Present
Comcast January 2010 - May 2012
Comcast Cable October 2002 - December 2009
Perot Systems July 2000 - October 2002
US Navy January 1995 - July 2000
Skills
Business Objects, Product Management, SharePoint, MS Office Suite, ITIL, Business Process..., Strategic Planning, Process Automation, Reporting & Analysis, Executive Reporting, US Navy, Clarity, IT Service Management, SLA, KPI, Change Management, Governance, Electronic Program..., OnDemand (Comcast VOD), VOD, PMP, Process Improvement, Microsoft Office, Broadband, Leadership, Program Management, Vendor Management, Telecommunications, Integration, Agile Methodologies, Key Performance..., Enterprise Software, Project Portfolio..., Project Management, Cross-functional Team..., Management, Strategy
Education
Rensselaer Polytechnic Institute 1990 — 1994
BS, Chemical Engineering, 3.06
Vineland High School 1986 — 1990
HS Diploma
Colorado Community College System August 2014 - Present
Intersystems, USA September 2007 - June 2014
Comcast Cable December 1997 - August 2007
Skills
Oracle, Unix Shell Scripting, SQL, Solaris, Troubleshooting, Unix, Integration, Perl, Linux, Software Development, Agile Methodologies, XML, Microsoft SQL Server, SDLC, PL/SQL, Shell Scripting
Education
Regis University 1995 — 1999
BS
Martha's Kitchen San Jose California April 2015 - Present
Silicon Valley Community Foundation February 2015 - April 2015
Chamber of Commerce Mountain View January 2015 - February 2015
Sacred Heart Nativity Schools July 2013 - June 2014
City of Mountain View January 2005 - January 2013
Carnegie Mellon Silicon Valley August 2010 - June 2012
Advance Research Associates March 2011 - October 2011
Comcast Cable April 2007 - December 2009
State of California June 2005 - April 2007
Gestalt MarketWerks February 2001 - August 2004
Skills
Program Management, Strategy, Nonprofits, Leadership, Fundraising, Community Outreach, Public Policy, Government, Management, Enterprise Software, Community Development, Public Relations, Public Speaking, Team Leadership, Event Management, Strategic Partnerships, Local Government, Start-ups, Research, Marketing, Political Campaigns, Entrepreneurship, Business Development, Public Affairs, Strategic Communications, Collaboration, Product Management, Grant Writing, Politics, Market Development, Cross-functional Team..., Governmental Affairs, Social Media, Competitive Analysis, Solutions Marketing, Economic Development, Strategic Planning
Education
University of San Francisco 1987 — 1989
Master's, MHROD
American Leadership Forum Silicon Valley
Leadership Mountain View
Regis University
Bachelor's
Comcast Cable February 2014 - Present
Apex Systems INC February 2012 - February 2014
Intrado March 2011 - February 2012
Manpower Professional June 2010 - March 2011
IBM June 2010 - March 2011
Avaya, Inc December 2000 - June 2010
Avaya May 2000 - May 2010
Avaya January 2000 - January 2005
Skills
Avaya, Troubleshooting, Servers, Hardware, VoIP, SIP Trunking, SIP, SBC, SS7, POTS, PSTN, PRI, ISDN
Education
Regis University 2008 — 2015
Bachelors of Science, Networking Security
Regis University 2008 — 2012
Computer Science, Network Security
NICE Systems January 2015 - Present
NICE Systems July 2012 - January 2015
NICE Systems October 2010 - July 2012
NICE Systems December 2008 - October 2010
NICE Systems September 2006 - December 2008
NICE Systems September 2005 - September 2006
Comcast Cable September 1999 - September 2005
Skills
Call Recording, Troubleshooting, Telephony, IVR, CTI, Hardware, Deployment, Call Center, VoIP, TCP/IP, Cisco, Telecommunications, Cloud Computing, Operating Systems, Enterprise Software, Professional Services, SQL, SQL Server, Service Delivery, SaaS, Customer Satisfaction, Customer Experience, Integration, DNS, Disaster Recovery, Windows, Testing, Process Improvement, SLA, Customer Relations, Software Engineering, Problem Solving, Quality Assurance, Mentoring, Account Management, Sales Support, Cisco Technologies, Call Logging, Microsoft SQL Server, Call Centers, System Deployment, Networking, System Administration, Sales Operations, Servers, CRM, IIS, Network Administration, ACD, Contact Centers
Education
Regis University 2004 — 2005
Comcast Cable October 2011 - Present
Comcast October 1993 - December 2012
Comcast October 1993 - October 2011
Comcast West Division 1993 - October 2011
Skills
Broadband, Cross-functional Team..., Telecommunications, Vendor Management, Call Center, VoIP, Process Improvement, Product Management, Team Building, Program Management, Wireless, Strategic Planning, Leadership, Strategic Partnerships, Team Leadership, IP, Operations Management, System Deployment, Performance Management, Change Management
Education
Regis University 2005 — 2008
Masters, Organizational Leadership
Regis University 1997 — 2004
Bachelors, Psychology & Communications
Charter Communications July 2013 - Present
Comcast Cable March 2011 - July 2013
Comcast Cable February 2009 - March 2011
Comcast Cable October 2006 - February 2009
Comcast Cable October 2006 - July 2007
Charter Communications May 2006 - October 2006
STEVENS HARDWOOD FLOORS, 2001 - 2006
Nortel Networks 2000 - 2001
QWEST 1990 - 2000
Skills
Cisco Technologies, Switches, Testing, Integration, Routers, Software Documentation, VoIP, IP, RF, TCP/IP, Networking, VOD, Network Architecture, Provisioning, Ethernet, Set Top Box, Hardware, Wireless, System Deployment, Telecommunications, Broadband, Troubleshooting, Network Engineering, Telephony, Network Design, Fiber Optics, Cabling, Computer Network..., IPTV, DOCSIS, DWDM, SNMP, MPEG, MPEG2, MPLS, Optical Fiber, Cable Television, Routing, Digital TV, WiFi, HFC, Cables
Education
Regis University
Comcast April 2015 - Present
Comcast Cable November 2011 - April 2015
Comcast April 2007 - November 2011
Sprint Nextel August 2001 - December 2006
Skills
Integration, SDLC, Business Analysis, Analysis, Business Process, Management, Leadership, Networking, Business Requirements, System Deployment, Telecommunications, Vendor Management
Education
Regis University 2006 — 2010
Masters, Information Systems Technology
University of Northern Colorado 1996 — 2000
Bachelor of Arts (BA), Physics
Comcast Cable August 1999 - Present
Education
Randolph Macon College 1988 — 1992
Comcast Cable February 1991 - Present
Education
Raritan Valley Community College
CHS June 2013 - Present
Suncor Energy August 2003 - May 2013
Comcast Cable September 1999 - July 2003
New England Financial 1996 - 1999
Skills
Workforce Planning, Employee Relations, Human Resources, Labor Relations, Onboarding, Succession Planning, Deferred Compensation, Management, Performance Management, Change Management, Employee Engagement, Personnel Management, HRIS, Pipelines, New Hire Orientations, Organizational Design, Talent Acquisition, Employee Benefits, Organizational..., Organizational..., Leadership Development, HR Policies, Recruiting, Talent Management, Refinery, Benefits Administration, Technical Recruiting, Applicant Tracking..., SAP HR, Employee Training
Education
Regis University
Comcast October 2012 - Present
Canoe Ventures May 2011 - September 2012
Comcast Cable July 2010 - February 2011
Comcast Interactive Media November 2009 - February 2010
Epsilon Data Management February 2008 - March 2009
Avaya October 2007 - January 2008
Xcel Energy January 2007 - September 2007
Colorado Dept. of Human Services July 2006 - December 2006
InfoNow Corporation December 1999 - June 2006
Skills
Data Warehousing, ETL, Oracle, Business Intelligence, SQL, Business Objects, Data Integration, Database Design, Databases, Data Analysis, Database Analysis, Solution Architecture, Oracle SQL, Database Development
Education
Regis University 2007 — 2009
MSCIS, Computer Information Systems
Colorado Free University
Oracle University
Regis University
BSBA, Accounting major, Finance minor
Service Electric Cablevision June 2011 - Present
Gremlin Solutions June 2001 - Present
Weitel April 2010 - August 2010
USDA-RUS 2010 - 2010
Weintraub Telecomm, LLC 2010 - 2010
Telecommunication Support Services, Inc. March 2007 - December 2009
Deployment Technologies 2005 - 2008
Comcast Cable April 2006 - November 2007
Deployment Technologies January 2000 - March 2001
AT&T Broadband and Internet Services 1998 - 2000
Skills
Engineering, Telecommunications, VoIP, Ethernet, Software Documentation, IP, SIP, Network Administration, Network Design, Integration, MGCP, Switches, Wireless, Project Management, Cisco Technologies, IPTV, Troubleshooting, Network Engineering, Quality Assurance, Broadband, Testing, Fiber Optics, Optical Fiber, DSL, Telephony, Networking
Education
Rensselaer Polytechnic Institute 1989 — 1993
B.A./ B.S, Architecture and Building Sciences
Parkland High School 1983 — 1986
Graduate
Comcast Cable April 2015 - Present
DIRECTV July 2013 - April 2015
Contract Roles October 2012 - July 2013
WJ Bradley Mortgage Capital, LLC September 2011 - August 2012
Colorado Capital Bank November 2009 - March 2011
Colorado Capital Bank October 2008 - November 2009
University of Colorado at Denver June 2008 - May 2009
Regis University August 2005 - August 2008
University of Colorado at Denver August 2005 - August 2008
Charles Schwab & Co. January 2002 - June 2005
Skills
Analysis, Risk Management, Business Analysis, Finance, Process Improvement, Budgets, Analytics, CRM, Project Management, Coaching, Leadership, Strategic Planning, Training, Business Intelligence, Forecasting, Marketing, Financial Modeling, Business Strategy, Executive Management, Corporate Finance, Mergers & Acquisitions, Banking, Project Planning, Investments, Data Analysis, Competitive Analysis, Economics, Business Process..., Policy Analysis, Econometrics, Project Coordination, Risk Analysis, Enterprise Risk..., Compliance, Financial Regulation, Regulatory Analysis, Tableau, Training Delivery, Financial Analysis, SAS, Big Data, Budgeting, Agile Project Management, Machine Learning, Hive
Education
University of Colorado at Denver 2006 — 2014
Doctor of Philosophy (PhD), Public Policy
University of Colorado Denver 2004 — 2006
MA, Economics
Regis University 2001 — 2002
MBA, Accounting / Finance, International Business
Regis University 1990 — 1994
BA/BS, Business Administration, Political Science, Philosophy
Comcast Cable December 2014 - Present
Digital Beam LLC July 2012 - November 2014
Rovi June 2011 - July 2012
DigiForge, LLC October 2008 - June 2011
OpenTV September 2006 - October 2008
Vercuity 2002 - 2005
Blue Cross Blue Shield of Colorado 1990 - 1999
Skills
VOD, Digital TV, Interactive TV, Set Top Box, IPTV, MPEG, Program Management, DVB, Digital Media, Streaming Media, Cable Television, Broadband, Digital Video, MPEG2, JIRA, Strategic Partnerships
Education
Regis University 1989 — 1992
Regis University
Bachelor of Science (B.S.), Management and Marketing
CenturyLink / Innovar (Contractor) May 2013 - Present
Cricket Communications January 2013 - May 2013
Verizon Business August 2012 - January 2013
IP Commerce July 2011 - July 2012
EnCana February 2011 - July 2011
Cricket Communications November 2010 - January 2011
Access Data August 2008 - November 2010
Level 3 Communications January 2008 - May 2008
Cricket Communications 2008 - 2008
Comcast Cable November 2006 - December 2007
Skills
Testing, Product Management, XML, System Testing, Telecommunications, SDLC, Use Case Diagrams, Unix, Test Cases, Business Requirements, Databases, Project Plans, Software Documentation, Social Skills, Test Planning, Requirements Analysis, Agile Methodologies, User Acceptance Testing, Quality Center, SOA, Microsoft SQL Server
Education
Regis University 1982 — 1990
Comcast Cable August 2007 - Present
Comcast Cable November 2003 - August 2007
Comcast Cable October 2000 - November 2003
Skills
Ethernet, BGP, Broadband, OSPF, TCP/IP, VoIP, IP, DOCSIS, Switches, DWDM, Network Design, Network Engineering, Routers, MPLS, Metro Ethernet, Cisco Technologies
Education
Regis University 2011 — 2017
Master of Science (M.S.), Information Technology Management
DeVry University 2002 — 2005
Bachelor of Science (BS), Electronics Engineering
Southeast Community College
Southeast Community College
qwest-communications August 2008 - Present
Access Data Consulting Corporation 2008 - 2010
Level 3 Communications 2008 - 2008
Comcast Cable 2006 - 2007
Qwest Communications 2000 - 2004
Education
Regis University 1983 — 1990
BA In Communications
EOHHS Senior Business AnalystAVID Technical ResourcesMarch 2015 - Present
Girl Scouts of Southeastern New England October 2007 - Present
Insight Global March 2014 - December 2014
Protocol Networks September 2010 - February 2014
Acosta Sales & Marketing March 2009 - September 2010
Dimension Data 2004 - 2008
Swyx International 2004 - 2004
PC Connection 2000 - 2003
RetroFit Technologies, Inc. 1999 - 2000
Comcast Cable 1997 - 2000
Skills
Software Documentation, Problem Solving, Customer Service, Project Managers, Management, Project Management, Disaster Recovery, Account Management, Project Planning, Human Resources, Process Improvement, Data Center, SharePoint, Project Coordination, Team Building, Team Leadership, Vendor Management, Customer Satisfaction, Business Process, Program Management, Managed Services, Sales, Time Management, Training, Troubleshooting, Security, Virtualization
Education
Rivier College 1990 — 1993
Elementary / Special Education
Hudson Catholic High School
Kenny Ross Automotive Group July 2013 - Present
Dental Systems, Incorporated June 2012 - July 2013
FLABEG Solar US Corporation September 2010 - June 2012
Comcast Cable October 2004 - November 2008
Comcast Cable April 2003 - October 2004
UPMC August 2001 - December 2002
Reed Smith LLP January 2001 - May 2001
Veterans Administration May 1999 - December 2000
Hoffman-Kane Distributors, Inc. November 1997 - May 1999
Nida Corporation August 1995 - November 1997
Skills
Employee Relations, Training & Development, HRIS, Payroll Processing, Budgeting, Benefits Administration, Conflict Resolution, Recruitment/Retention, Talent Management, Data Management, Performance Management, Corrective Action, Onboarding, Performance Appraisal, Leadership Development, Coaching, Presentation Coaching, Corrective Actions, Budgets, Employee Training, Organizational..., New Hire Orientations, Payroll, HR Policies, Human Resources, Personnel Management, Employee Benefits, PeopleSoft, FMLA, Interviews, Leadership, Deferred Compensation, Recruiting, Succession Planning, Applicant Tracking..., Job Descriptions, College Recruiting, Employee Engagement, Training, Talent Acquisition, Workforce Planning, ADP Payroll, Policy, Hiring, Compensation & Benefit, Labor Relations, Temporary Placement, Screening, Workers Compensation, Career Development
Education
Robert Morris University 1999 — 2001
BSBA, Human Resources Management
The Creative Group October 2000 - June 2001
Addison August 1999 - November 1999
Lister Butler Consulting, Inc. October 1997 - August 1999
Comcast Cable July 1995 - July 1996
Shell July 1994 - August 1994
UPS October 1986 - August 1993
Skills
Adobe Photoshop, Adobe Illustrator, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Fast Track, Marketing Strategy, Social Media, Social Media Marketing, Marketing Communications, Digital Marketing, Research, Leadership, Strategy
Education
Tulane University - A.B. Freeman School of Business 1993 — 1995
Master of Business Administration (M.B.A.)
Rhode Island College 1989 — 1993
Bachelor of Arts (B.A.)
Comcast Cable June 2009 - Present
Comcast Cable, Mile High Region 2001 - 2009
AT&T Broadband 1999 - 2001
AT&T Broadband 1997 - 1999
TCI 1996 - 1997
Skills
Telecommunications, Broadband, Provisioning, VoIP, Telephony, Call Center, Billing Systems, Ethernet, Wireless, IP, Computer Network..., DOCSIS, Troubleshooting, Vendor Management, VOD, IPTV, Cable Modems, LAN-WAN, T1, WAN, Product Management, Call Centers, Cable Television, Technical Support, Routers, Internet Services, Customer Satisfaction, System Deployment, Managed Services, Cross-functional Team..., Networking, MPLS, Customer Experience, DSL, Integration, Workforce Management, Mobile Devices, Routing, Switches, Cisco Technologies, DWDM, Avaya, Cables, Customer Retention, HFC, Network Engineering, TCP/IP, Wireless Networking, Metro Ethernet, Network Design
Education
Regis University
DIRECTV March 2008 - November 2011
Comcast Cable July 2005 - January 2008
Skills
Conflict Management, Leadership Development, Supervisory Skills, Hiring, Training & Development, Interviewing, Conflict Resolution, Employee Relations, Call Center, Team Building, Customer Satisfaction, Mentoring, Public Speaking, Customer Retention, Organizational..., Telephone Skills, Outlook, Problem Solving, Labor Relations, Succession Planning, Workforce Management, Budgeting, PowerPoint, Talent Acquisition, Career Development, Organizational..., Team Leadership, Billing, Organizational..., Business Communications, Benefits, Recruiting, Coaching, Social Networking, Call Centers, Vendor Management, Interviews, Staff Development, Employee Training
Education
Regis University 2007 — 2012
BS, COMMUNICATIONS
Iron Mountain May 2014 - Present
Comcast Cable February 2008 - Present
Plum Choice October 2007 - January 2008
Skills
Customer Service, Troubleshooting, Call Centers, Telecommunications, Telephony, Broadband, Employee Benefits, Customer Satisfaction, VoIP, Customer Retention, Customer Experience, Technical Support, Workforce Management, Wireless, Routers, Ethernet, Account Management, IP, Sales
Education
Rivier College 2003 — 2007
Bacherlors, Communications
IWAPI March 2011 - Present
DishNetwork August 2010 - April 2011
Comcast Cable August 2000 - February 2011
Skills
VoIP, Telecommunications, Broadband, Wireless, Call Center, Provisioning, Vendor Management, Troubleshooting, Integration, System Deployment, Product Management, Telephony
Education
University of Colorado Boulder 1994 — 1998
Batchelor, Communication
Regis University
Masters, Computer Information Technology
Comcast November 2008 - Present
Comcast Cable April 2006 - November 2008
Education
Red Rocks Community College
Tech Skills
Network Plus Certification
University of Phoenix
Xerox January 2013 - Present
Robert Half 2012 - 2013
Robert Half 2012 - 2013
Cigna February 2010 - August 2012
Comcast Cable 2008 - 2009
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, QuickBooks, Bookkeeping, Accounts Payable, Tax, Auditing, Journal Entries, Accounts Receivable, Tax Preparation, Internal Controls, Income Tax, GAAP, Tax Returns, Payroll, Financial Analysis, Financial Statements
Education
Rivier College 1984 — 1986
2 years towards a double BS, Math/Computer Science
Comcast Business June 2014 - Present
Comcast Business July 2013 - June 2014
Comcast Business June 2012 - July 2013
Comcast Cable November 2010 - June 2012
Skills
VoIP, Telecommunications, IP, Telephony, Computer Network..., Call Centers, Wireless, Routers, Broadband, TCP/IP, Troubleshooting, Ethernet, Switches, Network Design, Technical Support, MPLS, Cisco Technologies, T1, Avaya, Network Engineering
Education
Robert Morris College 2003 — 2006
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Robert Morris University - Illinois 2003 — 2006
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
ACN July 2014 - October 2014
Comcast Cable April 2012 - September 2013
Comcast Cable March 2009 - April 2012
Time Warner Cable December 2006 - March 2008
Adelphia Communications October 2004 - July 2006
AT&T Broadband May 2000 - November 2002
AT&T Broadband July 1993 - May 2000
Union Bank June 1988 - February 1991
Skills
Cross-functional Team..., Process Improvement, Call Centers, Telecommunications, Leadership, Change Management, Operations Management, Customer Service, Customer Experience, VoIP, Troubleshooting, Team Building, Team Leadership, Customer Satisfaction, Management, Vendor Management, Broadband, Budgets, Customer Retention, Sales Operations, Employee Training, Project Management
Education
Regis University 2000 — 2000
Business management
University of Colorado Hospital 2014 - Present
Comcast Cable 2013 - 2014
Regis University 2012 - 2013
TIAA-CREF 1998 - 2012
Wells Fargo Bank 1990 - 1998
Skills
Recruiting, Human Resources, Leadership, Customer Service, Public Speaking, Onboarding, Team Building, HRIS
Education
Regis University 2005 — 2011
BS/BA, Human Resources Management
Comcast Cable 1981 - 2011
Skills
word, excel, power point, Microsoft Excel, Microsoft Word, Salesforce.com, Customer Service, Marketing, Sales, Call Centers, Customer Retention, Customer Satisfaction, Account Management, Customer Experience, Sales Operations, Leadership, Cold Calling, Vendor Management
Education
Robert Morris University 1969 — 1971
Wide Open West 2012 - Present
Comcast Cable May 1994 - April 2012
Comcast Cable March 2000 - December 2002
Comcast Cable August 1992 - May 1994
Skills
Information Analysis, Project Planning, Microsoft Office, Oracle, Essbase, Budgeting, Database Administration, Budgets
Education
Red Rocks Community College
Associate of Arts and Sciences (A.A.S.), Accounting
Regis University
Bachelor of Science (BS), Business Administration and Management, General
Comcast Cable February 2006 - Present
Dowden technologies LLC March 2011 - May 2012
Education
Remington College-Houston Campus 2001 — 2003
Associate of Science (AS), 3.5
Comcast Cable 2010 - 2011
The Law Offices of Gordon Ring July 2009 - April 2010
Todd Transit, Inc. April 2008 - May 2009
Kim MacCloskey & Associates August 2004 - April 2007
Law Office of Jim Black July 2002 - July 2004
Mutual Reinsurance Bureau May 2000 - March 2002
QPS Employment Group August 1999 - January 2000
Viking Materials August 1997 - June 1999
Skills
Data Entry, Filing, Invoicing, Customer Service, Personal Injury, Call Centers, Medical Records, Courts, Microsoft Word, Legal Research, Mediation, Team Building, Legal Assistance, Microsoft Office, Trials, Litigation, Legal Writing, WordPerfect, Public Speaking, Civil Litigation, Management
Education
Rasmussen College-Illinois 2009 — 2011
Associate of Arts and Sciences (AAS), Paralegal
Rock Valley College 2000 — 2002
Business
NexGen Storage May 2013 - Present
Hewlett Packard September 2008 - April 2013
Hewlett-Packard 2008 - 2013
United States Army Reserve April 2003 - April 2009
Lefthand NetworksLefthand Networks September 2008 - February 2009
Dish Network January 2008 - September 2008
Comcast Cable March 2007 - December 2007
Comcast Cable January 2002 - March 2007
United States Army Reserve October 2005 - November 2006
High Speed Access 2000 - 2001
Skills
Unix, Juniper, Customer Service, Troubleshooting, iSCSI, TCP/IP, Maintenance & Repair, Testing, VMware ESX, Cloud Computing, Disaster Recovery, Linux, DNS, Technical Support, System Administration, VPN, Storage Area Networks, Operating Systems, Windows Server, Cisco IOS, Storage, Cisco Technologies, Routers, Servers, Human Resources, Hardware, VoIP, IP, HP, Networking, Management, DHCP, High Availability, VMware, Active Directory, Virtualization, SaaS, vSphere, Storage Virtualization, Team Leadership, LAN-WAN, Software Installation, XP, WAN, Switches, Windows, SAN, Microsoft Office, Routing, Aircraft Maintenance
Education
Red Rocks Community College 2004 — 2005
Associates Degree
Coleman CollegeComputer and Network Engineering
Saint Johns Military Academy
Comcast Cable July 2012 - Present
Hess Corporation October 2007 - June 2012
Liz Claiborne Inc August 2005 - October 2007
Skills
Merchandising, Forecasting, Trend Analysis, Inventory Management, Retail, Inventory Control
Education
Walden University 2008 — 2010
MBA, Project Management
Rider University
University of Delaware
BS, Fashion Merchandising
Turner Construction Company May 2013 - Present
Pentair December 2012 - May 2013
United States Environmental Services (USES) September 2011 - October 2012
Comcast Cable April 2006 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Human Resources, HRIS, HR Policies, SAP, Employee Relations, Problem Solving, Time Management, Spreadsheets, Team Leadership, SharePoint, Compliance, PowerPoint, Critical Thinking, Oral & Written..., Written & Oral..., Taleo, New Hire Orientations, Employee Benefits, Leadership, Management, Onboarding, Training, Interviews, Applicant Tracking..., Personnel Management, Background Checks
Education
Rice University
HR Management Certification
University of New Orleans
Psychology
Comcast Cable June 2009 - Present
Uhaul June 2008 - January 2009
GNC June 2005 - April 2008
Skills
Critical Thinking, Ingenuity, Flexibility, Account Management, Personnel Management, Sales Management, Employee Training, Bookkeeping
Education
Robert Morris College 2001 — 2003
Computer Programming
Williamsburg county school district August 2005 - May 2014
Bilo 2014 - 2014
Comcast Cable October 1998 - January 2004
Skills
Customer Service, education, cna, cashier
Education
Rio Salado College 2008 — 2012
Associate's Degree, Early Childhood Education and Teaching
new haven adult education 1991 — 1992
certificate, Data Entry/Microcomputer Applications
Lupton Excavation January 2014 - Present
Comcast Cable October 1994 - April 2008
Skills
GIS, MicroStation, Project Management, AutoCAD, CAD, Management, Networking, Problem Solving, Construction, Optical Fiber
Education
Renton Technical College 1993 — 1994
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
Renton Technical College 1992 — 1993
Certificate , Drafting/Design Engineering Technologies/Technicians