Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
AT&T February 2015 - Present
Enterprise Rent-A-Car October 2011 - September 2013
CommUnity Care October 2010 - October 2011
Comcast Cable September 2008 - September 2009
Skills
Customer Service, Sales, Microsoft Excel, Leadership, PowerPoint, Sales Management, Social Media, Retail, Team Building, Strategic Planning, Teamwork, Team Leadership, Time Management, Social Media Marketing, Public Speaking, Customer Satisfaction
Education
American InterContinental University 2009 — 2010
Master of Business Administration (M.B.A.), Healthcare Management
American InterContinental University 2006 — 2009
Bachelor of Business Administration, Healthcare Management
NatureBox July 2015 - Present
Gigya April 2015 - July 2015
Gigya December 2014 - April 2015
Gigya September 2014 - December 2014
Gigya May 2014 - September 2014
Electric Cloud 2013 - 2014
Trulia 2012 - 2013
Comcast Cable December 2009 - November 2012
Comcast June 2007 - December 2009
Comcast January 2007 - June 2007
Skills
Account Management,..., Sales, Customer Experience, Operations Management, Coaching, Training, Telecommunications, Call Center, Customer Satisfaction, Call Centers, Management, Strategic Partnerships, Leadership, Sales Management, Direct Sales, Customer Service, Employee Training, Salesforce.com, CRM, Marketing, Social Networking, Account Management
Education
American InterContinental University
Bachelor of Arts (B.A.), Business Administration and Management, General
Valley Christian High School
Comcast Cable November 2014 - Present
California Army National Guard, Charlie Company 1/168th GSAB(MEDEVAC) May 2003 - July 2013
California Army National Guard, J6/Emergency Communications/IC4U September 2006 - June 2012
California Army National Guard, J3/Joint Operations Center November 2003 - November 2005
United States Army Reserve, Alpha Company 319th Signal Battalion September 1994 - September 2002
Skills
Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, SharePoint, CompTIA Security+..., Symantec Endpoint..., Cisco Technologies, Radio Programming, Satellite Communications, SATCOM, Tactical Communications, Tactical Operations, Military Operations, Cisco Wireless, Telecommunications..., Military Experience, Military Training, Military Aviation, Military, COMSEC, Cisco Routers, Cabling, CompTIA, LAN-WAN, Telecommunications, Routers, Switches, Leadership, Safety, Mobile Devices, Wireless Networking, Telephony, Broadband, System Deployment, Ethernet, Cat5, Routing, Software Installation, Troubleshooting, VoIP, Help Desk Support, Network Security, Remote Desktop, Network Administration, Technical Support, Desktop Computers, Cisco VoIP, Networking, Command
Education
Asher College 2014 — 2016
Associate of Science (AS), Computer Specialist and Network Technician
American River College 1995 — 1996
Fire Science/Fire-fighting, Forestry
Dyson January 2013 - Present
Dyson July 2012 - December 2013
Dyson November 2010 - July 2012
Comcast January 2006 - December 2009
Comcast Cable 1989 - 2009
Comcast Cable March 2002 - January 2006
AT&T / Prime Cable January 1997 - March 2002
Prime Cable January 1997 - January 2002
Prime Cable 1996 - 1998
CBOE 1980 - 1997
Skills
Call Center, Customer Satisfaction, Quality Control, Customer Support, Customer Service, Microsoft Excel, Microsoft Word, Research, Visio, Database Administration, Calibration, Trend, Troubleshooting, Telecommunications, Process Improvement, Software Documentation, Call Centers, Customer Experience, Leadership, Quality Assurance, Teamwork, Team Building, Coaching, Training, Continuous Improvement, Vendor Management, Team Leadership, Customer Retention, Business Process..., Workforce Management, Sales
Education
American Intercontinental University 2006 — 2009
B.A, BUSINESS ADMINISTRATION
American InterContinental University 2006 — 2008
Bachelor, Business Administration
Technogym September 2014 - Present
Necessary Clothing Online March 2013 - August 2014
NET-A-PORTER.COM May 2011 - February 2013
Gap Inc. December 2005 - June 2008
Comcast Cable February 2007 - January 2008
Skills
Fashion, Sales, Visual Merchandising, Merchandising, Styling, Trend Analysis, Retail, Apparel, Trend, Store Management, Retail Sales, Window Displays, Trend Forecasting, Fashion Buying, Loss Prevention, Luxury Goods, Fashion Writing, Customer Service, Customer Satisfaction, Customer Retention, Management, Account Management, Online Fraud, Shipping, Troubleshooting, Returns, Inventory, Multi Tasking, People-oriented, Listening to customers
Education
American Intercontinental University
Bachelor of Fine Arts (B.F.A.), Fashion Merchandising
Rosa L. Parks Highschool of Fine & Performing Arts
American InterContinental University April 2013 - Present
Comcast Cable August 2012 - June 2013
AIU Online January 2012 - August 2012
AIU Online April 2006 - January 2012
Skills
Leadership Development, Microsoft Office, Coaching, Team Leadership, Negotiation, Social Listening, CampusVue, Staff Development, Public Speaking, College Recruiting, Team Building, Distance Learning, Accreditation, Adobe Creative Suite, Creativity, Graphic Design, Logo Design, Collaboration, Admissions, Training, Leadership, Management, Student Recruiting, Retaining Customers, E-Learning, Resume Writing, Student Financial Aid, Sales, Customer Retention, Lead Generation, Recruiting, Enrollment Management, Adult Education, Academia, Career Counseling, Career Development, Conflict Resolution, Critical Thinking, Employee Training, Inside Sales, Instructional Design, Interviews, Social Networking, Student Affairs, Higher Education
Education
American InterContinental University 2009 — 2010
Bachelor of Arts (B.A.), Web Page, Digital/Multimedia and Information Resources Design
Comcast Cable March 2015 - Present
Comcast Cable June 2014 - March 2015
Comcast Business March 2014 - June 2014
Comcast Business Class March 2012 - February 2014
Comcast Business Class April 2008 - March 2012
The Israel Project 2005 - 2007
Zigon Performance Group 1986 - 2005
YRC Freight 1981 - 1985
Human Technology, Inc 1979 - 1981
Human Resource Development Press 1974 - 1978
Skills
Market Research, Strategic Planning, Focus Groups, Staff Management, Opinion Polling, E-commerce, Return on Investment, Interactive Marketing, Integrated Marketing, Web Design, Lead Generation, Email Marketing, Customer Acquisition, Multi-channel Marketing, Online Advertising, Web Marketing, Digital Marketing, Social Media Marketing, Direct Marketing, Salesforce.com, SEM, Management, Advertising, Online Marketing..., Marketing Strategy, SEO, Leadership, CRM, Strategy, Analytics, PPC, B2B, Marketing, Cross-functional Team..., Web Analytics, P&L Management, Strategic Partnerships, Online Marketing
Education
American International College 1973 — 1975
MA
Penn State University 1970 — 1973
BS
Comcast Cable December 2013 - Present
American InterContinental University January 2010 - February 2011
American InterContinental University October 2006 - January 2010
24 Hour Fitness March 2005 - March 2006
24 Hour Fitness June 2004 - March 2005
ALT August 2001 - August 2003
Squaw Valley Ski Corporation November 1999 - September 2000
Political Action Committee August 1997 - November 1998
Skills
Higher Education, Teaching, Community Outreach, Admissions, Customer Service, Leadership Development, Student Recruiting, Staff Development, Adult Education, Microsoft Office, Student Counseling, PowerPoint, E-Learning, Retaining Customers, Sales, Microsoft Excel, Microsoft Word, Volunteer Management, Outlook, CampusVue, Campus, Distance Learning, Mobile Learning, E-Learning Consulting, Learning Management, Student Affairs, Training, Management, Time Management, Interviews, Career Development, Career Counseling, Resume Writing, Leadership, Fundraising, Project Management, Office Administration, Meeting Scheduling, Calendaring, Executive Level..., General Administrative..., Academic Advising, Student Financial Aid, Student Engagement, Academic Administration
Education
American InterContinental University 2008 — 2009
Masters of Education, Leadership of Educational Organizations
Willamette University 1993 — 1997
Bachelor of Arts (B.A.), Sociology
AuthorHouse January 2009 - Present
Randstad February 2011 - April 2011
Comcast Cable February 2006 - September 2008
Education
American River College 2000 — 2002
Cert, Computer Science, Nurses Assistant
Comcast August 2008 - Present
Comcast Cable January 2005 - August 2008
Skills
Telecommunications, VoIP, Telephony, Ethernet, Networking, Wireless, Computer Network..., DOCSIS, Troubleshooting, Cable Networks, Cable Broadband, Cable Television, Fiber Optic Networks, Fiber Optic Cable, Fiber Optic Technology, TCP/IP, IP
Education
American InterContinental University 2002 — 2004
Associate's Degree, Business Administration and Management, General, 4.0 GPA
BSA Health System August 2013 - Present
B&W Pantex June 2011 - July 2013
Comcast Cable May 2009 - April 2011
Comotiv Systems November 2006 - December 2008
Skills
Cisco Routers, Cisco Switches, OSPF, EIGRP, BGP, HSRP, QoS, Cisco IOS, VMware Infrastructure, Wireless Networking, NMS, SNMP, Zenoss, Nagios, Cacti, CCNP, SolarWinds Orion, CCDP, CCIP, CCNA, Python, Cisco Technologies, Cisco Nexus, Virtualization, Network Administration, Herding Cats, Linux, Solarwinds, Routing, Data Center, Cisco Certified, Security, Switching, Networking, Switches, Hardware, Routers, Unicorn, VMware, Network Security, VPN, Firewalls, TCP/IP, Network Design, Network Engineering, Network Architecture, System Deployment, Troubleshooting, WAN, VoIP
Education
University of Phoenix 2007 — 2009
MBA, Information Systems Management
ITT Technical Institute 2005 — 2007
BS, Information Systems Security
Amarillo College 1999 — 2003
AAS, Computer Networking Systems
Comcast Cable July 2011 - Present
University Lacrosse Office March 2008 - May 2011
Comcast Cable June 2010 - August 2010
Town of Whitestown May 2006 - May 2010
Skills
Final Cut Pro, Social Media, Video Production, Cables, Microsoft Office, Video, Sales Support Tools, Leadership, Marketing, Sales, Public Relations, Facebook, Social Media Marketing, Social Networking, Sports, Event Planning, Editing, Recruiting, Video Editing, Event Management, Public Speaking, Advertising, Marketing Communications, Online Marketing, Email Marketing, Salesforce.com, Media Relations, PowerPoint, Microsoft Word, Microsoft Excel
Education
Alfred University 2007 — 2011
BA, Political Science
Whitesboro High School 2003 — 2007
Advanced Regents Diploma
Live Ops June 2008 - January 2015
Medical Doctor Associates February 2003 - October 2007
United Systems Integrator June 2001 - October 2002
UnitedHealth Group 1999 - 2001
Comcast Cable June 1991 - May 1997
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Trade Shows, Trade Show Exhibitor, Marketing, Internet Marketing
Education
American Public University System 2011 — 2015
Bachelor’s Degree, Legal Studies, General, 3.8 GPA
Hair Works Factory January 2007 - Present
Comcast Cable December 2007 - May 2013
AT&T August 1999 - March 2005
Bell South 2005 - 2005
Skills
Sales and Marketing, Sales, Sales Management, Customer Service, Account Management, Customer Satisfaction, Call Centers, Customer Retention, Direct Sales, Telecommunications, Salesforce.com, Training, Team Building, Networking, Leadership, Marketing, Team Leadership, Cross-functional Team...
Education
American Public University System 2010 — 2012
Master of Business Administration (MBA), Marketing
Kennesaw State University 2001 — 2004
Bachelor of Arts (BA), International Relations and Affairs
Cambridge Rindge and Latin High School
Weda
Brooks Brothers Overnight Hotel ManagerThe Ritz-Carlton Hotel Company, L.L.C.2007 - 2013
Comcast Cable August 1996 - November 2006
Us Air Force January 1973 - August 1989
Skills
Retail Sales, Fashion, Retail, Management, Leadership, Loss Prevention, Social Media
Education
American InterContinental University 2014 — 2016
Bachelor's degree, Information Technology
Colorado Technical University January 2010 - Present
Comcast Cable July 2007 - January 2010
Skills
Problem Solving, Critical Thinking, Team Leadership, Leadership, Leadership Development, Employee Training, Analytical Reasoning, Communication, Teamwork, Team Management
Education
American Public University System 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, B+
Comcast Cable August 2014 - Present
Skills
Retail, Inventory Management, Customer Satisfaction, Loss Prevention, Management, Sales, Team Building
Education
American InterContinental University 2015 — 2017
Bachelor's in Networking, Information Technology
ITT Technical institute 2012 — 2014
Associate's degree, Criminal Justice and Corrections
Wyotech-Laramie 2011 — 2012
Certificate, Diesel Mechanics Technology/Technician
Comcast April 2015 - Present
Comcast Cable Comunications December 2003 - Present
Comcast Cable 2003 - 2011
Skills
VOD, Process Improvement, Network Architecture, Income Statement, Cat5e, Video, Business Development, Security, Telecommunications, Strategic Planning, Marketing, Product Development, Broadcast, New Business Development, VoIP, Microsoft Office, Broadband, Call Center, Broadcast Television, Cable Television, DOCSIS, IPTV, Call Centers, Digital TV, Strategic Partnerships, P, Digital Marketing, Digital Media, Television, Management
Education
Philadelphia Restaurant School 1998 — 2000
Alvernia College 1995 — 1997
The Ridge Golf Course May 2007 - August 2007
Volt Technical Services, Inc. December 2006 - April 2007
Comcast Cable December 2004 - May 2005
Skills
Singing, Acoustic Guitar, Cycling, Sales Operations, Office Administration, Database Administration, Customer Service, Animal Welfare, Environmental Awareness, Creative Writing, Investigative Research, Music History, Direct Sales, Lawn Care, Microsoft Office
Education
American River College 2003 — 2006
De Anza College 1997 — 1998
USDA-FSIS May 2010 - Present
USDA-FSIS May 2010 - May 2014
PAE September 2007 - August 2008
KBR, Inc. February 2005 - August 2007
Comcast Cable April 2004 - February 2005
NAF May 2003 - February 2004
Columbia County Board of Education August 2000 - May 2003
Waffle House August 1999 - August 2000
US Army May 1988 - July 1999
Skills
Training, Microsoft Office, Logistics, Emergency Management, Public Speaking, Organizational..., Customer Service, Supervisory Skills, Process Improvement, Government, Military, Policy, Operations Management, Team Building, Process Scheduler
Education
American InterContinental University 2003 — 2004
Master of Information Technology, Internet Security, GPA 3.5
Southern Illinois University, Carbondale 2002 — 2003
Bachelor of Applied Science (BASc), Electronic System Technologyies/ Electronic Manangement, GPA 3.25
Georgia Military College-Augusta Campus 2000 — 2002
Associate's degree, Business Administration and Management, General, GPA 3.6
Onis Solutions LLC April 2015 - Present
OnisSolutions April 2015 - Present
Dynamic Designs Landscaping February 2005 - Present
DST Output September 2012 - April 2015
Comcast Cable October 2001 - November 2010
CableData, DSTInnovis, Amdocs 1984 - 1995
International billing services 1992 - 1994
Skills
Landscape Design, Landscaping, Garden, Time Management, Project Management, Vendor Management, Product Management, Program Management, Telecommunications, Management, Account Management, Budgets, Business Development, CRM, Customer Service, Databases, Entrepreneurship, Integration, MS Project, Marketing, Marketing Strategy, Requirements Analysis, Team Building
Education
American River College 2005 — 2014
Horticulture, Horticulture
Colorado State University 1974 — 1975
Business
Loveland High School 1973 — 1974
Rocky Ford High School 1971 — 1973
Crowley County High School 1970 — 1971
Waste Management June 2015 - Present
Career Education Corporation October 2012 - May 2014
Comcast Cable January 2006 - July 2012
MasTec Network Solutions April 2003 - June 2006
Skills
Admissions, Enrollment Management, Student Recruiting, Adult Education, Higher Education, Student Financial Aid, Student Affairs, CampusVue, Staff Development, Retaining Customers, Career Counseling, Campus, Academic Advising, Educational Leadership, Academic Administration, Distance Learning, E-Learning, Resume Writing, Curriculum Design, Customer Service, Customer Satisfaction, Employee Training, Payroll, Administrative..., Human Resources, Supervisory Skills
Education
American InterContinental University 2011 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
South Suburban College 2007 — 2008
Comcast Cable February 2015 - Present
Family & Childrens Center April 2000 - November 2011
Skills
Team Building, Strategic Planning, Public Speaking, Marketing, Customer Service, Leadership, Training, Budgets, Coaching, Account Management, Event Management, Leadership Development, Management, Marketing Strategy, Microsoft Office, New Business Development, Nonprofits, Sales, Social Media Marketing, Social Networking, Team Leadership
Education
American InterContinental University 2008 — 2010
Associate's degree, Marketing/Marketing Management, General
Indiana University Bloomington 1979 — 1981
Associate's degree, Business Administration and Management, General
Atlanta Check cashers February 2011 - Present
Comcast Cable January 2014 - March 2014
Skills
Typing, Customer Service, Banking, Credit, Retail Banking, Loans, Microsoft Office, Risk Management
Education
American InterContinental University 2013 — 2016
Bachelor's degree, Information Technology, 3.0
Booker T. Washintgon high School 2006 — 2010
Diploma, 12th
Monongahela Valley Hospital May 2012 - Present
Comcast Cable July 2010 - January 2012
Comcast Cable May 2006 - July 2010
Comcast Cable 2003 - 2006
calltech 2001 - 2003
Skills
IP, Routers, Troubleshooting, Networking, Cisco Routers, Active Directory, Computer Network..., Wireless Networking, DOCSIS, Network Engineering, Switches, VoIP, Cabling, Ethernet, TCP/IP, Help Desk Support, Telephony, Optical Fiber, WAN, Cisco Technologies, Desktop Computers, Juniper, Broadband, Fiber Optics, Computer Hardware, Computer Repair, Desktop Administration, Technical Support, Network Administration, CompTIA A+ Certification, Cisco IOS, DHCP, VPN, Routing, Metro Ethernet, IPv6, DWDM, Network Operations, Wireless Routers, N+ Certified, A+, Microsoft Servers, IP Networking, IPv4, CMTS, Cable Modems, BMC Remedy, CCNA, Cisco Certified, MPLS
Education
American InterContinental University 2004 — 2006
Bachelors, Information Technology, 3.0
American InterContinental University 2003 — 2004
Associate, Business Administration, 3.0
International Academy of Design and Technology 2000 — 2001
Certificate, Network Administration Certificate, 3.2
Elizabeth Forward High 1988 — 1992
Diploma, General Studies
Service Express, Inc. June 2015 - Present
Comcast Cable April 2013 - June 2015
Greenbush Logistics, Inc. July 2010 - March 2013
Dura-Stress Inc April 2008 - July 2008
Dietrich Metal Framing October 1996 - February 2008
Skills
Supply Chain, Supply Chain Management, Warehousing, Operations Management, Logistics, Inventory Management, Transportation, Process Improvement, Purchasing, Warehouse Management, Supply Management, Materials Management, Procurement, Forecasting
Education
American InterContinental University 2007 — 2008
Associate's degree, Business Administration and Management, General
Rootstown Middle School
Sutter Health October 2013 - Present
Sutter Health May 2013 - September 2013
Verizon Wireless September 2010 - May 2013
Verizon Wireless 2010 - 2010
Comcast Cable September 2008 - August 2009
NCA Financial (Collection Agency) March 2008 - August 2008
Bill McAnally Racing / Napa Auto Care Center December 2005 - October 2006
Skills
Human Resources, Customer Satisfaction, Microsoft Office, Customer Retention, Customer Service, Outlook, Microsoft Word, PowerPoint, Microsoft Excel, Call Centers
Education
University of Phoenix 2010 — 2013
MBA, Business Administration
California State University-Chico 2007 — 2010
BS, Business Administration; Organizational Management
Amsterdam University of Applied Sciences 2007 — 2007
American River College 2004 — 2006
AA, Associates of Arts in Liberal Arts
Alief ISD February 2014 - Present
Comcast Cable January 2013 - February 2014
ScreenTek, Inc. January 2007 - November 2012
Skills
Account Management, Salesforce.com, Direct Sales, New Business Development, Customer Service, Sales, Social Media Marketing, Sales Management, Microsoft Dynamics, Microsoft Office, Computer Hardware, Project Management, Management, Social Media, Google Analytics, Research, Customer Satisfaction, PowerPoint, Printers, Wordpress, Financial Reporting, Inventory Management, Networking, Microsoft Excel, Laptops, Windows, Resellers, Microsoft Word, QuickBooks, Hardware, Email Marketing, Facebook, Accounting, English, Marketing, Team Leadership, Blogging, Digital Photography, HTML, Leadership
Education
American InterContinental University-Houston 2009 — 2011
Bachelor of Business Administration (BBA)
Houston Community College
Associate of Arts (AA)
FAA January 2013 - Present
Ross Stores May 2009 - January 2013
Comcast Cable January 2008 - May 2009
Chevy Chase Bank January 2006 - January 2008
Chevy Chase Bank January 2004 - January 2006
Skills
Sales, Loans, Portfolio Management, Accounts Payable, Cash Management, PowerPoint, Financial Analysis, Training, Budgets, Banking, Leadership, Project Management, Recruiting, Marketing Strategy, B2B, Government Contracting, Business Analysis, Strategic Planning, Invoicing, Billing Process, Federal Government, Training Delivery
Education
American Public University System 2012 — 2014
Master of Business Administration (MBA), Information Technology Project Management
Mountain State University 2007 — 2010
B.S, Business Administration
University of Ghana 1986 — 1990
BA, Business Management
Cartesian April 2014 - Present
Engage Advisors 2009 - Present
TeleTech / Revana January 2013 - January 2013
Comcast Cable 2006 - 2009
AOL Time Warner 2005 - 2006
Primus Telecommunications - a Fortune 1000 Company 2004 - 2006
CenturyLink / Qwest / LCI International 1995 - 2004
Skills
Strategic Partnerships, Cross-functional Team..., Telecommunications, P&L Responsibility, Data Mining, Marketing Strategy, Marketing Communications, E-commerce SEO, Sales Management, Salesforce.com, Sales Operations, Direct Marketing, Direct Sales, Operations Management, Customer Service, Customer Satisfaction, Customer Acquisition, Sales Compensation, CRM, Cable Management, Telco, Channel Partners, Management, P&L Management, Wireless
Education
American University
Bachelor's Degree, Business Administration
Comcast Cable January 2012 - Present
AmeriHealth Mercy Family of Companies January 2009 - January 2011
AmeriHealth Mercy Family of Companies March 2008 - January 2009
HealthAmerica August 2004 - November 2007
Burson-Marsteller November 2003 - July 2004
Highmark April 1989 - March 2003
Skills
Internal Communications, Change Communications, Strategic Communications, Media Relations, Public Relations, Press Releases, Advertising, Social Media, Marketing Communications, Web Content, Event Planning, Publications
Education
Binghamton University 1986 — 1988
MA, English
Shippensburg University of Pennsylvania 1984 — 1986
BA, English
Alvernia University 1982 — 1984
English
Arcitura Education Inc. 2011 - Present
Internal Revenue Service August 2011 - Present
Comcast Cable March 2011 - July 2011
Social Security Administration April 2010 - January 2011
ValueOptions Inc. October 2004 - April 2010
IBM Global Services 2002 - 2004
KMA Associates Int 1999 - 2002
CTI / PRAL 1993 - 1998
Skills
SOA, Enterprise Architecture, Web Services, Java Enterprise Edition, SDLC, Websphere, Oracle, ESB, SQL, Project Management, Integration, XML, SOA Governance, Java, JMS, Application Architecture, Solution Architecture, Enterprise Software, Weblogic, Struts, COBOL, Visio, JBoss Application Server, DB2, Governance, UML, REST, Software Engineering, SOAP, SOA Security, Training Delivery, Architecture, Web Development, Program Management, BPEL, Software Development, JSP, Architectures
Education
University of Maryland Baltimore County 2009 — 2013
PhD, Software Engineering - Architecture and Design
Washington Theological Consortium 2009 — 2013
Graduate Certificate, Muslim-Christian Dialogue and Collaboration
University of Maryland Baltimore County 2009 — 2011
MS, Information System - Software Engineering
University of the Punjab, Lahore 2008 — 2010
MA, History
Cordoba University 2004 — 2006
MA, Social and Religious Studies
Preston University 1994 — 1995
MBA, Finance
Allama Iqbal Open University 1992 — 1993
Diploma, Software Engineering
University of the Punjab, Lahore 1989 — 1991
BA, Economics, History
Harmony's Face Painting September 2009 - Present
Comcast Cable July 2006 - June 2010
Skills
Bilingual-English/Spanis..., Technical Support, Customer Service, Troubleshooting, Client Billing, Childcare, Experience Working with..., Art Education, Organizational..., Team Leadership, Resourceful..., Creative Services
Education
American River College 2001 — 2003
In Progress, General Studies
Ultimate Staffing October 2012 - Present
Communications Unlimited August 2011 - October 2012
OfficeTeam February 2011 - June 2011
SPARKS December 2010 - February 2011
Comcast Cable February 2007 - October 2010
Skills
Outstanding Customer..., Microsoft Office, Typing 63 wpm, Excellent Verbal &..., Databases, Staff Training, Healthcare, Medical Terminology, Medical Software, Medical Records, Telecommunications, Medical Billing, Medical Coding, Switchboard Operator, Technical Communication
Education
American InterContinental University 2011 — 2012
Associate of Arts and Business Administration A.A.B.A., Billing & Coding/Business Administration, 2.67
Comcast Cable October 2012 - Present
American Wireless October 2011 - October 2012
Verizon Wireless 2010 - 2011
Verizon Wireless 2007 - 2010
Verizon Wireless 2007 - 2009
Sprint/Nextel January 2000 - January 2007
Sprint Communications January 1999 - January 2000
Airtouch Paging January 1997 - January 1999
Skills
Telecommunications, Account Management, B2B, M2M, Sales Operations, Sales Management, Cold Calling, Channel, Customer Retention, Salesforce.com, Mobile Devices, New Business Development, Sales Process, Sales, VoIP, Leadership, Sales Presentations, Start-ups, Team Leadership, Lead Generation, Business Strategy, Contract Negotiation, Cross-functional Team..., Marketing, Customer Experience, Strategy, Call Centers, CRM, Business Planning, Selling Skills, Strategic Partnerships, Selling, Retail, Cellular Communications, Management, Customer Satisfaction, Building Relationships, Managed Services, Business Development, Customer Service, Key Account Management, Recruiting, Networking, Hiring, Channel Partners, Marketing Strategy, Product Marketing, Training, Team Building, Quotas
Education
Allan Hancock College 1993 — 1994
Trade School 1990 — 1992
Director, Child Developement
Comcast Cable October 2013 - Present
Hyatt Regency Indian Wells Resort & Spa December 2012 - Present
United States Marine Corps September 2008 - June 2012
Skills
Security, Military, Weapons Handling, Weapons Training, Infantry Tactics, Report Writing, Outdoors, Combat Life Saver, First Aid, Afghanistan, Patrol, Weapons, Physical Security, Military Training, Tactics, Security Operations, Counterterrorism, Military Experience
Education
College of the Desert 2013 — 2014
Colonial Forge High School 2004 — 2008
High School Diploma
American River College
Journalism, Journalism
Teleperformance July 2014 - Present
Great Health Works April 2013 - November 2013
United Collection Bureau February 2012 - March 2013
America International Trade Service January 2009 - December 2012
Comcast Cable December 2009 - September 2011
Everglades Direct October 2009 - December 2009
BankAtlantic January 2005 - August 2009
Skills
Call Centers, Sales, Customer Service, Human Resources, Negotiation, Credit, Teamwork, Databases, Finance, Customer Satisfaction, Process Improvement, Staff Development, Microsoft Excel, Training, Account Management, Customer Retention, Vendor Management, Leadership, SharePoint, Troubleshooting, Banking, Technical Support, Team Building, Call Center, Microsoft Office, Business Analysis
Education
American InterContinental University-South Florida
Information Technology
JPMorgan Chase November 2011 - August 2014
Pyramid Consulting 2014 - 2014
Comcast Cable April 2009 - November 2011
Comcast Cable 2007 - 2009
Comcast Cable 2006 - 2007
Comcast Cable August 2005 - August 2006
Comcast Cable December 2003 - August 2005
Arts Tribe January 2000 - December 2002
Skills
Testing, System Administration, Troubleshooting, Quality Assurance, Linux, FTP, Computer Hardware, XP, Routers, Administration, Operating Systems, Windows, Active Directory, Server Architecture, Servers, Network Administration, Test Planning, TCP/IP, System Deployment, Networking, Software Documentation, System Testing, Hardware, Technical Support, Waterfall, Visio, Deployment, DHCP, DNS, HP, Cisco, Problem Solving, Documentation, HTML, Agile, Requirements Analysis, BOOTP, LDAP, SSH, SDLC, SharePoint, Software Quality..., Call Centers, QTP, Agile Methodologies, HP QTP, Telecommunications
Education
American InterContinental University 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General, 3.97
Lamberton 1980 — 1983
High School Diploma, Academic
Comcast Spotlight September 2010 - Present
Comcast Spotlight September 2008 - September 2010
Comcast Cable August 2007 - August 2008
Comcast Cable November 2005 - August 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Variance Analysis, Account Reconciliation, Forecasting, General Ledger, Accounts Payable, Accounts Receivable, Budgets, Accruals, Sarbanes-Oxley Act, Financial Accounting, Financial Statements, Fixed Assets, GAAP, Microsoft Word, Account Management, Leadership, Process Improvement, Microsoft Office
Education
American InterContinental University 2000 — 2002
BBA, Finance
University of Michigan-Flint 1993 — 1996
Finance
Newme Business Solutions January 2014 - Present
Xerox March 2013 - Present
Comcast Cable April 2010 - April 2011
Tallahassee Memorial HealthCare January 2009 - January 2010
Thagard Student Health Center July 2002 - January 2009
Skills
Accounting, Customer Service, Payroll, Bookkeeping, Call Centers, Data Entry, Tax Accounting, General Ledger, Daily Deposits, Financial Reporting, Billing Services, Supervising, Cash Management, Petty Cash, Balance Sheet, Discrepancy Resolution, Interviews, Leadership
Education
American InterContinental University 2013 — 2015
Bachelor of Accounting
Comcast Cable October 2013 - Present
Comcast Cable November 2013 - Present
Skills
Recruiting, Talent Acquisition, Human Resources, Employee Relations, Talent Management, Performance Management
Education
American InterContinental University 2013 — 2015
Master's Degree, Human Resources Management/Personnel Administration, General
American Intercontinental University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
MinuteKey, Inc. May 2012 - Present
Enlightened Productivity January 2010 - Present
Comcast Cable October 2011 - May 2012
Epsilon Systems Solutions, Inc. May 2004 - November 2010
SupplyPro October 1998 - November 2003
Skills
Deferred Compensation, Performance Management, Recruiting, Program Management, Human Resources, Start-ups, Business Intelligence, Analysis, Policy, Statistics, Employee Benefits, SSRS, Management, Data Warehousing, Databases, SSIS, Strategy, Microsoft SQL Server, CRM, Project Management, Process Improvement, Proposal Writing, Team Leadership, Consulting, Leadership, Project Planning, Database Design, Change Management, Team Building, Data Analysis, Strategic Planning, Organizational..., Integration, Training, Information Technology, Business Process..., Oracle, Cross-functional Team..., Business Development, Management Consulting, Executive Management, Software Documentation, Temporary Placement, Vendor Management
Education
Alliant International University-San Diego Cornerstone Court 1998 — 2004
Ph.D., Clinical Psychology
University of California, San Diego
Bachelor of Arts, Cognitive Psychology
DIRECTV October 2009 - Present
Prosum September 2009 - October 2012
Raymond Entertainment 2010 - 2010
Trident Dental Laboratories September 2007 - March 2009
Triumphant Mortgage, LLC June 2006 - August 2007
Comcast Cable May 2002 - May 2006
Skills
Recruiting, Budgets, Employee Benefits, Project Management, Event Planning, Time Management, Contract Negotiation, Management, Payroll, Sales, Analysis, Leadership, Process Improvement
Education
American River College 2000 — 2002
Business Administration
Walton Isaacson January 2015 - Present
Matlock Advertising & PR April 2011 - December 2014
MSHC Partners August 2010 - November 2010
Comcast Cable February 2008 - December 2008
Matlock Advertising and Public Relations September 2004 - January 2008
Skills
Advertising, B2B Marketing, Integrated Marketing, Event Planning, Copywriting, Marketing, Creative Direction, Project Management, SEM, Marketing Strategy, Interactive Marketing, Direct Mail, Marketing Communications, Social Media Marketing, SEO, Sales, Management, Strategic Planning, Social Media, Digital Marketing, Email Marketing
Education
American University 2009 — 2010
Master, Public Communications
Clark Atlanta University 2000 — 2004
Bachelor of Arts and Science, Psychology
Platinum 99 FM May 2015 - August 2015
Success Center For Entrepreneurs - Decatur 2015 - 2015
Comcast Cable June 2014 - August 2014
Integrated Learning Service June 2012 - August 2012
Ralanda Miller May 2012 - June 2012
Art on Five May 2011 - July 2011
Lane Limited June 2007 - September 2009
Skills
PowerPoint, Customer Service, Microsoft Office, Photoshop, Web Design, Graphic Design, Email Marketing, Marketing, Marketing Communications, Adobe Creative Suite, Brand Development, Drawing, InDesign, Illustrator, Visual Communication, Logo Design, Social Media, Graphics, Flash, Microsoft Excel, Social Networking, HTML
Education
American Intercontinental University 2009 — 2013
Bachelor's Degree, Web Design
Avila University 2000 — 2000
Bachelor's in Visual Communications, Web Design
Smartronix June 2015 - Present
Connections Education (Pearson) April 2009 - February 2015
Insight Distribution Software January 2008 - December 2008
Comcast Cable May 2007 - January 2008
TechTeam Global August 2005 - May 2007
MICROS Systems Inc. March 2004 - August 2005
Skills
Training, Troubleshooting, Leadership, CRM, Learning Management..., E-Learning, Management, Instructional Technology, Analysis, Technology Integration, Microsoft SQL Server, Hands-on Training, Distance Learning, Software Documentation, Agile Methodologies, Visio, Software Implementation, Instructional Design, Microsoft Office, Business Analysis, SharePoint, Customer Service, Educational Technology, Active Directory, Program Management, SQL, XML, Databases, Web Services API, Recruiting, Coaching, Project Management, Project Planning, Windows 7, Process Improvement, Call Center, Windows, Budgets, Technical Writing, Oracle, Team Leadership, Human Resources, Quality Assurance, Vendor Management, Integration, Public Speaking, VIP management, Cloud Computing, Office 365, Infrastructure
Education
American Public University System 2011 — 2018
Management Information Systems, General, 3.67
Lansing Community College 1998 — 2000
Business Administration and Management, General
Grand Valley State University 1993 — 1995
Business
Mason High School 1989 — 1993
Diploma, College Prep
SterlingBackcheck June 2014 - Present
SterlingBackcheck June 2013 - June 2014
Frontier Communications September 2008 - January 2010
Comcast Cable June 2008 - September 2008
Skills
Cold Calling, Salesforce.com, Account Management, Sales Process, Direct Sales, Customer Retention, Sales, Sales Presentations, Solution Selling, Selling, Sales Management, B2B, Lead Generation, Team Building, Time Management, Customer Satisfaction, Contract Negotiation
Education
CSU Sacramento 2004 — 2007
Bachelor's Degree, Organizational Communication, General
American River College 2002 — 2004
General Studies
Point Loma Nazarene University 2001 — 2002
General Studies
Bella Vista High School 1998 — 2001
High School Diploma, General Education
Comcast Cable September 2015 - Present
Comcast Cable April 2010 - Present
Comcast Cable May 2009 - April 2010
Comcast Corporation Inc. June 2006 - May 2009
Comcast Cable April 2005 - February 2006
Comcast Cable August 2004 - April 2005
Comcast Cable December 2003 - August 2004
Skills
Accounts Payable, Call Center, Auditing, Expenses, Customer Service, Telephone Skills, Word, Problem Solving, Process Improvement, Customer Relations, Supervisory Skills, Team Building, Troubleshooting, Invoicing, Inventory Management, Microsoft Word, Outlook, Call Centers, Microsoft Office, Telecommunications, Technical Support, Management, Leadership, Program Management, Human Resources, Software Documentation, Accounting, Policy, Customer Satisfaction, Access, Coaching, Team Leadership, Forecasting, Vendor Management, Customer Retention, Budgets, Customer Experience, Workforce Management, Analysis, Cross-functional Team..., Employee Relations
Education
Southern New Hampshire University 2014 — 2018
Master of Science (MSM), Management, Current Grade 3.87
Amberton University 2007 — 2010
Master of Science (MSHRD), Human Resources Development, 3.55
American Intercontinental University 2004 — 2007
Bachelor of Arts (BA), Organizational Psychology and Development, 3.90
Blueprint Consulting Services July 2015 - Present
Comcast Cable May 2012 - July 2015
Comforce, Boeing May 2008 - October 2008
Kaye-Smith November 2007 - July 2008
ACS Inc June 2006 - November 2007
Jungletoy Inc December 2004 - June 2006
United Rentals July 2004 - November 2004
Green Tree Financial November 2003 - May 2004
Skills
Training, Sales, Customer Service, Call Centers, Account Management, Management, Customer Experience, Sales Operations, Problem Solving
Education
American River College 1997 — 1998
Unfinished, General Studies
Highline Community College
General, General Studies
Medline Industries, Inc. July 2015 - Present
CareFusion May 2014 - May 2015
Akorn, Inc January 2013 - April 2014
Abbott March 2009 - June 2012
Evanston Northwestern Healthcare July 2007 - January 2009
Mercer March 2006 - July 2007
Comcast Cable August 2005 - March 2006
Skills
Healthcare, Customer Service, Public Relations, Quality Assurance, Pharmaceutical Industry, Regulatory Requirements, Trackwise, HIPAA, SAP, 21 CFR Part 11, FDA GMP, GMP, CAPA, Product Quality, Pharmaceutical Sales, Software Documentation, FDA, Sop, Time Management, Medical Devices, Training, Microsoft Office, Public Speaking, Management, Sales
Education
American InterContinental University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Healthcare Management, 4.0 GPA
Oakton Community College 2001 — 2003
Early Childhood Education
Comcast Cable September 2015 - Present
Kmart Corporation September 2012 - September 2014
Pep Boys November 2011 - June 2012
McDonald's Corporation May 2010 - September 2011
Pizza Hut October 2009 - May 2010
Sears Holdings Corporation July 2007 - July 2009
Skills
Phone Etiquette, Inventory, Teamwork, Filing, Data Entry, Customer Service, Smiling, Cash Management, Bookkeeping, Hospitality, Organization, Change Orders, Speed of Service, Quality, Learning Quickly, Internet, Paperwork, Paperwork Purging, Checks, Lottery, Time & Attendance, Cash Flow, Cash Handling Experience, Cash Flow Forecasting, Customer Satisfaction, Cashiering, Typing, Retail, Telephone Skills
Education
American InterContinental University 2010 — 2012
BS, Information Technology
Westwood College - Denver North 2010 — 2010
BS, Business
Lower Columbia College 2005 — 2008
AA, Automotive
St Helens High School 2000 — 2004
High School Diploma, Regular/General High School/Secondary Diploma Program
Comcast Cable June 2013 - Present
Globacom Limited (A Nigerian telecoms company with over 4000 employees) July 2010 - December 2012
Globacom limited(A Nigerian telecoms company with over 4000 employees) August 2005 - July 2010
Skills
Telecommunications, Customer Service, GSM, Project Planning, Negotiation, Sales Collateral &..., Product Positioning &..., Corporate Communications, Marketing Strategy, Marketing Communications, Sales Operations, Management, Competitive Analysis, Brand Management, Sales, Team Leadership, Product Management, Sales Management, Market Planning, Pricing, Direct Sales, Mobile Devices, Event Management, Integrated Marketing, Trade Marketing, Brand Awareness
Education
Full Sail University, Winter Park. Florida USA 2014 — 2014
Masters Certificate, Internet Sales and Marketing, 3.75
University of Benin 2005 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
Ambrose Alli University 1999 — 2002
Bachelor's degree, Banking and finance, Second Class upper division
Full Sail University
Connections Academy December 2010 - Present
Nancy Adams Personnel October 2008 - July 2011
The North Baltimore Center July 2009 - December 2010
Comcast Cable August 1999 - April 2009
Skills
Accounts Payable, Customer Service, Great Plains Software, Oracle 9i, Checks, Data Entry, Microsoft Excel, Microsoft Word, Scanners, Invoicing, Account Reconciliation, Auditing, Training, Accounting, Access, Analysis, Oracle, Leadership, Outlook, Microsoft Office
Education
American Public University System 2015 — 2021
Bachelor of Arts (BA), Accounting and Business/Management
Baltimore City Community College 1999 — 2000
Accounting and Business/Management
Edmondson High School 1988 — 1992
HS diploma, Business Management
Freelance Communications April 2015 - Present
Comcast Cable March 2007 - Present
Social & Scientific Systems February 2006 - March 2007
DB Consulting Group, Inc. October 2005 - January 2007
M. M. Entertainment Television April 2004 - July 2005
Televista Bogota (Local Television Channel 51) April 2003 - April 2004
Skills
Video Production, Digital Media, Social Media, Public Relations, Marketing Communications, Customer Retention, Customer Satisfaction, Microsoft Office, Social Media Marketing, Editing, Team Leadership, Video, New Media
Education
American University 2013 — 2015
Master of Arts (MA), Producing for Film and Video, Cumulative GPA: 3.88
University of Maryland University College 2006 — 2013
Bachelor's degree, Communication and Media Studies
KX Technologies LLC March 2010 - Present
Southern Connecticut Gas July 2004 - March 2008
Comcast Cable October 1997 - July 2004
Interim Personnel 1992 - 1996
Skills
Employee Relations, Performance Management, New Business Development, Talent Acquisition, Process Improvement, Team Building, Talent Management, Management, Human Resources, Training, Employee Engagement, Employee Benefits, Interviews, Payroll, Customer Service, Call Centers, Recruiting, Onboarding, Leadership
Education
American InterContinental University
Master of Business Administration (M.B.A.), Human Resource Management, 3.50
American InterContinental University
Bachelor's degree, Human Resources Management/Personnel Administration, General
Amtrak April 2015 - Present
PC Network, Inc. July 2014 - April 2015
PC Network, Inc. July 2011 - July 2014
Quadgen Wireless Solutions Inc. December 2010 - March 2011
Comcast Cable July 2007 - October 2010
Skills
Maximo, Desktop Support, Desktop, Desktop Hardware, Computer Hardware, Analysis, Resource Management, Call Center, WMS, Help Desk Support, Windows, Customer Support, Remote Desktop, Workstations, Troubleshooting, Technical Support, Desktop Computers, Software Documentation, System Deployment, Citrix, Call Centers, Active Directory, Computer Network..., Databases, End User Training, Group Policy
Education
American Intercontinental University 2009 — 2010
Information Technology, 3.1
PEIRCE COLLEGE
Information Technology, Computer and Information Sciences and Support Services
LaSalle Network April 2014 - Present
Comcast Cable September 2012 - Present
Insphere Insurance Solutions November 2011 - September 2012
At Your Service Catering December 2009 - July 2011
At Your Service Fine Food & Catering September 2009 - July 2011
Education Corporation March 2007 - December 2009
T March 2001 - September 2006
Illinois Bone & Joint Institute December 1999 - March 2001
Skills
Customer Service, Public Speaking, Human Resources, Strategic Planning, Training, Payroll, Coaching, Employee Benefits, Data Entry, Team Building, Leadership, Interviews, Policy, Outlook, Sales
Education
American InterContinental University 2008 — 2009
Master's of Education, Adult Education and Training
American InterContinental University 2008 — 2009
Associates of Arts; Bachelor's of Business Adminstration, Business Administration; Business Administration; Organizational Psychology and Development
Triton College 1996 — 2005
Associate's degree, Culinary/Personnal
Miami Dade County Public Schools April 2015 - Present
Miami-Dade County Public Schools October 2010 - Present
Creative Creations Event Planning January 2009 - Present
Comcast Cable January 2008 - October 2010
Skills
Graphic Design, Curriculum Design, Information Technology, Information Security, Graphic design, Teaching, Teacher Training, Editing, Writing, Tutoring, Curriculum Development, Public Speaking, Customer Service, Entrepreneurship, Social Media Marketing, PowerPoint, Event Planning, Microsoft Office, Adult Education, Marketing Strategy, Social Media, Training, Sales
Education
American Intercontinental University 2009 — 2011
Masters, Information Technology
Florida International University 2003 — 2008
BS, Elementary Education
Lakeshore Recycling Systems April 2014 - Present
Bath Fitter October 2013 - February 2014
Go Configure October 2012 - March 2013
Comcast Cable September 2011 - September 2012
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Research, PowerPoint, Leadership, Training, Sales, Cash Handling, Problem Solving, Team Leadership, Management
Education
American InterContinental University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast Cable December 2014 - Present
Emory Adventist Hospital April 2013 - October 2014
Standard Technology Inc. June 2012 - February 2013
Staffmark/Home Depot December 2011 - June 2012
AT&T October 2007 - October 2010
SunTrust Bank May 2005 - December 2006
Skills
Microsoft Office Suite..., Excel, PowerPoint, Word, Customer Service, Vantive, Adobe Acrobat Pro 2008, ICMS, Deltek, Cisco Technologies, JPAS, Lotus Notes, Kronos, Paychex, ADP Payroll, Info Path, Outlook, Bankstar, Internet Explorer, Velocity, Employee Relations, Recruiting, Benefits Administration, Talent Acquisition, Microsoft Excel, Microsoft Word, Office 2010, HRIS, Internet Recruiting, Hiring, Employee Training, Job Fairs, Screening Resumes, Screening, Sales, Temporary Staffing, Cold Calling, Call Centers, Contract Recruitment, Invoicing, New Hire Orientations, Applicant Tracking..., Team Building, Management, Onboarding, Leadership, Taleo, HR Policies, Employee Benefits, Human Resources
Education
American InterContinental University 2011 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
American Intercontinental University 2010 — 2011
Associate's degree, Business Administration and Management, General
American InterContinental University
Comcast Cable January 2015 - Present
Worldpay October 2012 - October 2014
Dell SecureWorks May 2012 - July 2012
Virtual Premise, Inc. January 2006 - June 2011
Manhattan Associates 2004 - 2006
Skills
Oracle, Microsoft SQL Server, Requirements Analysis, Visio, SDLC, Integration, Software Documentation, SharePoint, Project Management, Salesforce.com
Education
American InterContinental University 2007 — 2008
Associate of Arts (A.A.) in business Administration, Business Administration and Management, General
Juniper Networks April 2015 - Present
Panasonic Avionics Corporation 2012 - January 2015
Intelsat May 2010 - November 2012
Comcast Cable August 2007 - May 2010
Comtech Systems April 2006 - August 2007
MTN Satellite Communications September 2004 - March 2006
Guardian Technologies March 2001 - April 2003
Skills
Satellite Communications, Optical Network Design, Network Engineering, CCNP Certified, Cisco IOS, VSAT, Transport Networks, Wireless Networking, Fixed Wireless, Microwave Engineering, IP, Satellite, BGP, Fiber Optics, MPLS, OSPF, Routers, Optical Fiber, Testing, Switches
Education
American InterContinental University 2000 — 2002
Bachelor of Science (B.Sc.), Information Technology
Miami Dade College 1997 — 1999
Associate of Science (A.S.), Engineering Technology, General
Verizon Wireless October 2007 - Present
Comcast Cable October 2000 - October 2007
Skills
Call Center, Retail, Telecommunications, Inventory Management, PowerPoint, Troubleshooting, Problem Solving, Call Centers, Team Management, Vendor Management, Account Management, Team Leadership, Training, Sales, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales Management, Direct Sales
Education
American InterContinental University 2003 — 2003
Master of Information Technology, Information Technology
Paine College 1993 — 1998
Bachelors of Science, Business Administration-Information Technolgy
Beumer Corporation September 2006 - Present
NYSE Euronext June 2003 - August 2006
Comcast Cable May 2000 - May 2002
Stevens Institute of Technology January 1994 - May 2000
Spelling Entertainment March 1991 - December 1993
Skills
Process Improvement, Networking, Management, Project Management, Network Administration, Negotiation, MS Project, System Administration, Technical Support, Strategic Planning, Integration, Network Design, Cloud Computing, Enterprise Software, Active Directory, Unix, Windows Server, Disaster Recovery, SQL, SDLC, IT Management, IT Operations, Virtualization, ITIL, Information Technology, IT Strategy, Business Analysis, Vendor Management, Data Center, Telecommunications, IT Service Management, Software Project..., ERP, Microsoft Project
Education
American InterContinental University 2003 — 2005
BS, Information Technology Management
New York Institute of Technology-Old Westbury 1981 — 1983
None, Electro-Mechanical Computer Engineering
Greater New York Academy 1978 — 1981
High School Deploma, High School Diploma
NEG Building Services September 2012 - Present
Cintas February 2012 - September 2012
Comcast Cable June 2009 - February 2012
Skills
Outstanding Leadership..., Customer Service, Goal Oriented, Communication Skills, Sales Process, Direct Sales, Relationship Management, Door to Door, Sales Presentations, Trade Show..., Telephone Skills, Team Leadership
Education
Mesa Verde High School 1992 — 1996
High School Diploma, Required Cirriculum
American River College
Associative Arts
Comcast Cable September 2015 - Present
Comcast Cable 2010 - September 2015
Rites LLC October 2008 - December 2013
Axiom Systems June 2007 - August 2008
Skills
AJAX, Amazon EC2, Apache Ant, Apache/Tomcat Apache, ARIS BPM Software, AutoCAD, Java AWT, Bash Scripting, C/C++, Java, SQL, JavaScript, XML, Microsoft SQL Server, Software Development, Agile Methodologies, Linux, MySQL, Web Services, Unix, Oracle, jQuery, R Programming, PHP, Excel VBA, AutoLISP, Borland Delphi, Swing, Eclipse, NetBeans, JSP/JSF/Servlets, HTML/DHTML, J2EE Application..., Core Java, Joomla, Oracle PL/SQL..., UML, Unix Shell Scripting, Windows, Mac OS
Education
Technological Institute of the Philippines 1984 — 1989
Bachelor of Science in Electrical Engineering (BSEE), Power system development for medium-scale housing subdivision.
AMA University
Master of Science in Computer Science, Development and Evaluation of Real-time Information System
ChargePoint, Inc. July 2015 - Present
US Army November 2010 - Present
Comcast Cable July 2013 - July 2015
Sprint September 2009 - September 2012
T-Mobile May 2008 - September 2009
AT&T January 2004 - September 2007
Skills
Leadership, Training, Business Development, Sales, B2B, Direct Sales, Team Leadership, Management, Marketing, Sales Management, Military, Leadership Development, Program Management, Analysis, Marketing Strategy, Salesforce.com, Human Resources, Hiring, New Hire Training, Regional Development, Supply Chain Management, Supply Chain, Military Experience, Cross-cultural, Project Management, Telecommunications, Retail, Mass Hiring
Education
Santa Clara University M.B.A 2013 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Santa Clara University 2011 — 2013
Bachelor of Science (B.S), Political Science and Government, 3.2
American University 2012 — 2012
International Law and Organizations Certificate, 3.8
De Anza College 2009 — 2011
Mountain View Academy
M and S Healthcare December 2012 - Present
American InterContinental University January 2011 - December 2012
Comcast Cable March 2005 - December 2010
Skills
Active Directory, Customer Service, Hardware, Helpdesk, Information Technology, Microsoft Office, Networking, Operating Systems..., Printers, Sales, Server Administration, Software Installation, Troubleshooting, Help Desk Support, Computer Repair, Windows 7, Computer Hardware, Windows XP, System Administration, Network Administration, Norton Ghost, Windows Server, Windows Vista, Windows, Wireless Networking, Security, Microsoft Exchange
Education
American InterContinental University 2010 — 2012
Bachelor’s degree, Information Technology
Comcast Spectacor May 2015 - Present
Comcast Cable April 2014 - May 2015
Comcast Cable April 2011 - March 2014
Comcast Programming Group February 2010 - April 2011
Comcast Cable February 2008 - February 2010
Comcast Cable September 2006 - February 2008
Cingular Wireless November 2005 - September 2006
Cingular Wireless February 2005 - November 2005
Cingular Wireless October 2003 - February 2005
Skills
Sales Operations, Forecasting, Finance, Telecommunications, Analysis, Sarbanes-Oxley Act, Essbase, Financial Modeling, Process Improvement, Cross-functional Team..., Vendor Management, Sales, Budgets, Operations Management, Call Centers, Competitive Analysis
Education
Temple University - Fox School of Business and Management 2009 — 2013
Master of Business Administration (MBA), Top 5% of Business School Class and Dean's List
American University 2000 — 2002
MA, International Economic Policy, Concentration in Money & Finance
University of Rochester 1995 — 1999
BA, Political Science & Spanish
Orchard Park High School 1991 — 1995
Sanmina January 2014 - Present
Qualitest Pharmaceuticals February 2013 - January 2014
Comcast Cable March 2008 - July 2012
IDT Telecom January 2007 - March 2008
Union County Educational Services Commissions August 2005 - October 2007
MetLife August 2006 - January 2007
Jackson Hewitt Tax Service, North Brunswick, NJ January 2004 - April 2006
E-BEAM Services July 2002 - July 2004
Skills
Microsoft Office, Accounts Receivable, Accounts Payable, Data Analysis, Database Design, Data Warehousing, Revenue Analysis, Linear Programming, Accounting, Accounting Management, Oracle Financial, MySQL, Excel Pivot, Excel models, AS400 system, Brio Reports, Brio Query, Statistical Modeling, TQM, Budgets, Analysis, Access, Call Centers, Workforce Management, Management, Training, Finance, Variance Analysis, General Ledger, Auditing, Telecommunications, Customer Service, Team Leadership
Education
American Public University System 2011 — 2015
Master of Business Administration (M.B.A.), Accounting, 4.0
Capella University 2011 — 2011
Master of Business Administration (M.B.A.), Accounting, 4.0
DeVry University 2002 — 2006
Bachelors, Computer Information Systems
Colegio San Pablo 1989 — 1990
Comcast Cable September 2012 - Present
Comcast Cable April 2010 - September 2012
Comcast Cable January 2007 - April 2010
Comcast Cable 2004 - April 2007
Comcast Cable 1996 - 2004
Comcast Cable 1995 - 1996
Comcast Cable 1993 - 1995
Skills
Technical Training, Onboarding, Call Center, Performance Management, Telecommunications, Workforce Planning, Employee Relations, Needs Analysis, Instructor-led Training, ADDIE, Talent Management, Succession Planning, VoIP, Vendor Management, Customer Retention, Human Resources, Training, Leadership, Call Centers, Recruiting, Sales, Broadband, Networking, Employee Training, Budgets, Contract Negotiation, Customer Service, Technical Support, Customer Experience, Management, Coaching, Strategic Planning, Customer Satisfaction, Program Management, Process Improvement, Team Building, Cross-functional Team..., Troubleshooting, Change Management, Retail, Salesforce.com, Team Leadership, CRM, Leadership Development, Direct Sales, Software Documentation, Wireless, Operations Management, Account Management, Cold Calling
Education
Tennyson High School
Tennyson High School
American College of Education 2013 — 2015
Master of Education (MEd), Educational/Instructional Technology
University of Phoenix-San Jose Campus
Business Management, Business Administration, Management and Operations
California State University-Chico 1990 — 1993
Computer Science, Computer and Information Systems Security/Information Assurance
Comcast Cable February 2014 - Present
Office Depot January 2005 - November 2012
Teters Floral Products 2004 - 2004
Meals by Design 2003 - 2003
Capital One 1998 - 2002
Best Software 1996 - 1998
Skills
Marketing Strategy, Project Implementation, Creative Development, Multi-channel Marketing, Team Leadership, Creative Problem Solving, Process Improvement, Budget Management, Contract Negotiation, Adobe Acrobat Business..., Cognos, Creative Direction, Direct Mail
Education
American University
Bachelors of Science / Bachelors of the Arts (BS / BA), Marketing
Project Management Institute
Course work in Project Management
Comcast Cable 2006 - Present
Weintraub Telecomm 2004 - 2006
Pace Micro 2002 - 2004
Motorola 1998 - 2002
Comcast Orange County 1993 - 1995
Skills
VOD, IPTV, MPEG2, MPEG, DOCSIS, Telecommunications, IP, Digital TV, Broadband, Set Top Box, Ethernet, RF, TCP/IP, SNMP, Troubleshooting, Fiber Optics, VoIP, DWDM
Education
American InterContinental University 2003 — 2004
Masters, Network Security
ITT Tech 1994 — 1997
BAS, Electronic Engineering
Comcast Cable May 2009 - Present
IBM Rational Software March 2003 - June 2007
Skills
Technical Support, Customer Satisfaction, Troubleshooting, TCP/IP, Process Improvement, Cloud Computing, Lotus Notes, SDLC, Solaris, Program Management, Unix, Windows, Disaster Recovery, Agile Methodologies
Education
American International College 2008 — 2008
PC & Networking Design with Security
Franklin Pierce University
Cantex Continuing Care Network June 2015 - Present
Comcast February 2011 - Present
Joyful Noize Productions 1991 - Present
Comcast Cable 2010 - June 2015
The Clerk of the Circuit Court of Cook County 1990 - 1999
Skills
Broadband, Social Media, Telecommunications, Troubleshooting, VoIP, Microsoft Office, Salesforce.com, Social Networking, Team Leadership, Direct Sales, Account Management, Computer Hardware, Networking, Strategic Partnerships, Software Documentation, Technical Support, Customer Retention, Leadership, Training, Time Management, Sales, Sales Presentations, Sales Operations, Security, Marketing, Employee Training, Cables, Software Installation, Pro Tools, LAN-WAN, Computer Maintenance, Audio Editing, Performing, Sound, VOD, Video, Cable Television, Administration, Internet Services, Singing, Event Management, Public Speaking, Customer Service, Event Planning, Public Relations
Education
Colorado Technical University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Human Services
Curie Metropolitan Perfoming Arts 1985 — 1989
General Studies, General Studies
American InterContinental University
Criminal Justice, Case Management
EarthLink January 2015 - Present
Cbeyond January 2013 - August 2014
Comcast Cable July 2005 - January 2013
AstraZeneca August 2004 - March 2005
Dell October 2000 - February 2003
Bank of America January 1998 - June 1999
Bank of America June 1996 - January 1998
Skills
Call Centers, Team Leadership, Leadership Development, Telecommunications, Process Improvement, Leadership, Cross-functional Team..., Customer Service, Customer Experience, Troubleshooting, VoIP, Change Management, Networking, Customer Satisfaction, Vendor Management, Help Desk Support, ITIL, CRM, Lean Six Sigma, Team Building, Integration, Data Center, IP, TCP/IP, Telephony, Visio, MPLS, Network Design, Management, Project Management, Cisco Technologies, Wireless, Customer Retention, Technical Support
Education
American InterContinental University 2015 — 2017
Bachelor's Degree, Business Administration, Management and Operations
Goldey-Beacom College 1988 — 1990
Computer Information Systems
Electrolux February 2011 - June 2015
Time Warner Cable September 2009 - February 2011
Comcast Cable December 2006 - October 2008
Comcast Cable August 2005 - December 2006
Comcast April 1999 - August 2005
Skills
Call Center, Customer Service, Process Improvement, Workforce Management, Avaya, Performance Management, Operations Management, Telecommunications, Forecasting, Troubleshooting, Billing, Customer Relations, Coaching, Change Management, Supervisory Skills, Metrics, Scheduling, Problem Solving, Cross-functional Team..., Outlook, Strategic Planning, Customer Focus, Continuous Improvement, Lotus Notes, Visio, Access, Team Building, Call Centers, Customer Experience, Customer Satisfaction, Leadership, Management, Program Management, Project Management
Education
American InterContinental University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
American InterContinental University
Bachelor of Science, Business Management
CGS June 2015 - Present
Hire Dynamics February 2015 - May 2015
State Farm January 2014 - April 2014
Allied Barton Security Services December 2012 - January 2014
Comcast Cable September 2011 - December 2012
IKEA Group January 2010 - June 2011
BrandsMart USA December 2009 - May 2011
BitsBytes Cafe October 2007 - February 2009
Skills
Outlook, Social Media, Editing, Microsoft Excel, Microsoft Word, Mathematics, Marketing Research, Bookkeeping, Customer Service, Electronics, Events, Hospitality, Internet, Social Networking, Problem Solving, Strategic Planning, Pricing, Creative Writing, Inventory Management, Sales, Report Presentation, General Office Skills, Technology Savvy, Microsoft Publisher, Microsoft Access, Microsoft Power Point, Time Management, Customer Satisfaction, Leadership
Education
American Intercontinental University 2011 — 2013
Master of Business Administration (M.B.A.), Marketing, 3.3
American Intercontinental University 2007 — 2012
Bachelor of Arts (B.A.), Criminal Justice, 3.4
American Intercontinental University 2007 — 2010
Associate of Arts (A.A.), Business Administration, 3.7
State of Michigan - Department of Human Services September 2012 - Present
State of Michigan - Department of Human Services September 2011 - September 2012
Comcast Cable August 2010 - February 2011
Comcast June 2008 - December 2009
Comcast University May 2003 - June 2008
Comcast Cable September 2001 - May 2003
Comcast Cable November 2000 - September 2001
Financial Information Systems January 2000 - November 2000
Skills
Microsoft Office, Leadership, Human Resources, Training, Microsoft Excel, Recruiting, Process Improvement, Customer Service, Telecommunications, Call Centers, Interviews, Data Entry, Time Management, Performance Management, Analysis, Management, Employee Relations, Event Planning, Resume Writing, Coaching, Team Building, Organizational..., Customer Satisfaction, Leadership Development, Team Leadership, Customer Retention, Program Management, Administration, Conflict Resolution, Employee Training
Education
American InterContinental University 2006 — 2008
BBA, Business Admin/Organizational Psychology and Development
Prince William County Schools January 2007 - Present
Comcast Cable July 2001 - November 2004
Skills
TESOL, ESL, Differentiated..., Teaching English, Teacher Training, Teaching English as a..., Tutoring, Lesson Planning, Language Teaching, Literacy
Education
American University 2004 — 2006
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Pittsburgh 1997 — 2001
Bachelor of Arts (B.A.), Linguistics
Comcast Cable June 2010 - Present
Comcast April 2008 - June 2010
Skills
Telecommunications, VoIP, Broadband, IP, Wireless, Telephony, Ethernet, DOCSIS, Metro Ethernet, Call Center, Fiber Optics, Call Centers
Education
American InterContinental University
Bachelor's degree, Computer Programming, Specific Applications
West Sacramento Police Department June 2009 - March 2010
West Sacramento Police Department April 2006 - June 2009
Comcast Cable February 2006 - April 2007
Comcast Cable October 2004 - February 2006
Comcast Cable November 2003 - October 2004
Comcast Cable December 2002 - November 2003
Rush Personel April 2002 - December 2002
K.C. Towing November 2001 - December 2001
City Body Repair July 2001 - November 2001
Wal-Mart September 2000 - August 2001
Education
Edmonds Community College 2005 — 2005
none, Drafting
Butte College 1998 — 1999
none, General Ed
Champion Christian School
Diploma
American River College
1102 Grand October 2012 - Present
R and R Solutions 2012 - 2012
Comcast Cable October 2009 - June 2010
Comcast Cable January 2008 - October 2009
Comcast Cable June 2006 - October 2009
K's Merchandise July 2004 - January 2006
Skills
Telecommunications, Call Center, VoIP, Troubleshooting, Customer Retention, Direct Sales, Sales, Account Management, Networking, Customer Satisfaction, PRI, Customer Service, Software Installation, Sales Operations, Wireless, Telephony, Data Center, Cabling, Technical Support, Routers, Microsoft Office, Salesforce.com
Education
American InterContinental University 2008 — 2009
Associates, Business Administration
North Central University 1990 — 1993
Youth Ministry
American InterContinental University
Bachelor's of Science, Information Technology Computer Systems
Covington Community High School
Comcast August 2008 - Present
Comcast Cable 2007 - Present
RCN June 1997 - July 2004
liberty liquers February 1990 - August 1992
Skills
Call Center, Telecommunications, Telephony, Troubleshooting, VoIP, Broadband, T1, Avaya, Technical Support, Wireless, Customer Satisfaction, Provisioning, Customer Experience, Team Leadership, Vendor Management, Customer Retention, Team Building, Customer Service
Education
American International College 1984 — 1986
High School 1980 — 1985
Fifth Third Bank March 2015 - Present
JPMorgan Chase September 2012 - January 2015
Charter Communications May 2011 - September 2012
Comcast Cable June 2009 - April 2011
Skills
Account Management, Sales Management, Customer Service, Strategic Planning, Negotiation, Project Management, Employee Relations, Public Speaking, Retail Banking, Small Business Lending, Radio Broadcasting, Direct Sales, Sales, Leadership, Marketing Strategy, Team Building, Microsoft Office, Marketing, Social Media, Sales Operations, Customer Satisfaction, Cold Calling
Education
Alma College 1998 — 2002
B.A., Communications
Alma College 1998 — 2002
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Heather Stein Health Coaching January 2015 - Present
Comcast Cable 2013 - Present
World Cafe Live September 2009 - September 2013
Pitmasters July 2006 - September 2009
Skills
Restaurants, Social Networking, Social Media, Event Planning, Customer Service, Public Relations, Hospitality, Public Speaking, Customer Satisfaction, Time Management
Education
Institute of Integrative Nutrition 2014 — 2015
Certificate in Integrative Nutrition Health Coaching, Foods, Nutrition, and Wellness Studies, General
American InterContinental University 2005 — 2006
Bachelor’s Degree
Camden County College 2003 — 2005
Associate’s Degree
Institute of Integrative Nutrition
Certificate of Health Coaching, Foods, Nutrition, and Wellness Studies, General
VitalChek Network, Inc. March 2014 - Present
Fresenius Medical Care January 2014 - March 2014
Foundations Recovery Network July 2013 - September 2013
LBMC Technologies March 2013 - July 2013
Ascend Federal Credit July 2012 - March 2013
Ardent Health Services October 2010 - July 2012
Comcast Cable November 2008 - October 2010
Gaylord Entertainment May 2004 - November 2006
Skills
Active Directory, Troubleshooting, Windows Server 2003, Cisco, Computer Hardware, Windows Server, Operating Systems, Citrix, XP, VoIP, Windows, VPN, Desktop Support, Windows 7, Documentation, Software Installation, Problem Solving, Microsoft Office, Printers, Switches, Customer Relations, Customer Service, Telecommunications, Software Documentation, Technical Support, Security, Microsoft Exchange, Network Security, Cisco Technologies, Networking, System Administration
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
BA, Network Communications
American InterContinental University 2008 — 2009
AA, Information Systems
Comcast Cable April 2014 - Present
Comcast Cable March 2008 - 2014
Comcast November 2004 - March 2008
United States Marine Corps September 1998 - September 2003
Skills
Telephony, Troubleshooting, DOCSIS, Telecommunications, Ethernet, Network Design, Cabling, Networking, VoIP, IP, Wireless, Fiber Optics, Broadband, Computer Network..., TCP/IP
Education
American InterContinental University 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Mount Anthony Union High School 1994 — 1998
Unity Recovery Group July 2014 - Present
Anspach Companies January 2013 - Present
Gardens Urgent Care May 2015 - July 2015
Comcast Cable August 2007 - December 2012
Skills
Telecommunications, VoIP, Call Center, Customer Retention, Account Management, Cold Calling, Wireless, Customer Satisfaction, Cross-functional Team..., Direct Sales, Telephony, Solution Selling, Managed Services, Sales Process, Sales Operations, Ethernet, Customer Experience, Training, Team Building, Coaching, Call Centers
Education
Fortis Institute 2014 — 2015
Medical Office Basic X-Ray Technician
American Intercontinental University
Comcast Cable October 2006 - Present
Comcast Communications Corporation March 2011 - April 2012
Cingular Wirless June 2002 - October 2006
Skills
Telecommunications, Call Centers, Call Center, Outlook, Troubleshooting, Windows, VoIP, Customer Retention, Team Building, Software Installation, Process Improvement, Team Leadership, Customer Experience, Training, Cross-functional Team..., Customer Satisfaction, Leadership, Management, Customer Service, Telephony, Broadband
Education
American InterContinental University 2007 — 2009
Bachelor’s Degree, Bachelor's (BBA) - Business Administration with concentration in Human Resource Management, 3.0
Verizon Wireless (Worldwide Wireless) August 2015 - Present
Verizon Wireless August 2015 - Present
Miller's Ale House Restaurants March 2015 - September 2015
Comcast Cable September 2010 - September 2014
Brown Academy 2009 - 2010
Source Interlink Companies 2006 - 2008
Skills
Sales, Team Building, Customer Service, Coaching, Social Networking, Retail, Team Leadership, Direct Sales, Training, Microsoft Office, Operations Management, Project Management, Web Design, Sales Process, Call Centers, Entrepreneurship, New Business Development, Small Business, Customer Satisfaction, Sales Management, Outlook, Social Media, Merchandising, Microsoft Excel, Team Management, Strategic Planning, Employee Training, Teamwork, Sales Operations, Management, Networking, Leadership Development, Inventory Management, Cold Calling, Time Management, Customer Experience, Customer Retention, Leadership, Strategy
Education
American InterContinental University 2007 — 2009
AABA, Business Administration and Management, General
Level 3 Communications 2013 - Present
LexisNexis 2010 - 2013
Comcast Cable 2007 - 2010
Comcast Cable 2002 - 2007
Skills
Business Development, Vendor Management, Account Management, Leadership, Direct Sales, Operations Management, Strategy, New Business Development, Sales Operations, Sales Process, Contract Negotiation, Training, Selling, Team Leadership, Salesforce.com, B2B, CRM, Cold Calling, Solution Selling, Team Building, Sales, Customer Retention, Program Management, Product Marketing, Telecommunications, Cloud Computing, Marketing Strategy, Management, Sales Management, Strategic Partnerships, Professional Services, Competitive Analysis, Lead Generation, Call Centers, Marketing, Key Account Management, Process Improvement, Sales Presentations, Enterprise Software, SaaS, Customer Experience, Recruiting, Customer Satisfaction, Wireless, Customer Service, Strategic Planning, Product Management, Negotiation, Cross-functional Team..., Building Relationships
Education
American InterContinental University
MBA
University of Maryland College Park
BS, Business Management
BEUMER Corporation September 2006 - Present
BEUMER Corporation 2006 - 2011
New York Stock Exchange June 2003 - August 2006
Comcast Cable May 2000 - May 2002
Stevens Institute of Technology January 1994 - May 2000
Worldvision Enterprises March 1990 - December 1993
Skills
Material Handling, PLC, Project Engineering, Process Improvement, MS Project, Continuous Improvement, Automation, Engineering, Project Planning
Education
American InterContinental University 2004 — 2006
Bachelor's Degree, Computer/Information Technology Administration and Management
New York Institute of Technology 1981 — 1983
Electro-Mechanical Computer Engineering
Comcast Cable February 2015 - Present
Comcast Cable March 2008 - February 2015
Comcast Cable May 2006 - May 2008
Comcast Cable August 2005 - May 2006
Comcast Cable September 2004 - August 2005
Comcast Cable August 2003 - September 2004
Comcast Cable August 1999 - August 2003
TCI Cable May 1999 - August 1999
Discount Tire 1996 - 1999
Skills
IP, Telecommunications, VoIP, Telephony, Broadband, Provisioning, Cisco Technologies, Routers, WAN, Switches, Networking, Network Engineering, Ethernet, T1, Network Administration, MPLS, Technical Support, Computer Network..., Cabling, DOCSIS, LAN-WAN, Optical Fiber
Education
Texas A&M University 1988 — 1988
General Studies
Houston Community College 1989 — 1991
General Studies
Alvin Community College 1992 — 1992
Arrow Graphics May 2010 - Present
Comcast Cable 2006 - 2013
Direct Sign Wholesale March 2008 - March 2010
The Signtist February 2006 - February 2008
Skills
Accounting, Bank Reconciliation, Budgets, QuickBooks, Account Reconciliation, Customer Service, Human Resources, Invoicing, Microsoft Excel, Outlook
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Bachelor of Science (B.S.), Accounting, 3.83
Keller Graduate School of Management of DeVry University 2010 — 2012
Bachelor of Science (B.S.), Human Resources Management and Services, 3.8
American InterContinental University 2004 — 2005
Associate of Arts (A.A.), Business Administration, 3.87
Aspire University Charter School January 2014 - Present
Transworld Systems March 2014 - July 2014
Salida Elementary Parents Association July 2011 - June 2013
Salida Elementary School August 2010 - December 2012
Activant Solutions November 2005 - March 2009
Comcast Cable May 2002 - November 2005
Nextcard, Inc July 2001 - November 2001
Cingular Wireless June 2000 - July 2001
Skills
Call Center, Workforce Management, Technical Support, Customer Satisfaction, Troubleshooting, Salesforce.com, Customer Service, Customer Retention, Process Improvement, Software Documentation, Customer Experience, Telecommunications, Windows, Account Management, Customer Support, Call Centers
Education
American InterContinental University
M. ED, Education Administration
American Intercontinental University Online
Bachelor’s Degree, Human Resource Management
Silver Creek High School
High School Graduate, Business Management
Comcast Cable April 2005 - Present
New Once Again Classic Auto January 1994 - April 2007
Education
American River College
Buisness Management / Marketing
Comcast Cable May 2012 - Present
Hospital Physician Partners January 2007 - May 2012
Offerdahl’s Café and Grill January 1998 - January 2003
T.G.I. Fridays January 2000 - January 2001
Skills
Microsoft Exchange, Microsoft SQL Server, Stored Procedures, Troubleshooting, Network Administration, Healthcare Information..., .NET, Windows, Visual Studio, SQL, SharePoint, Antivirus, Windows 7, Active Directory, Linux, Visio, System Administration, Software Documentation, Databases, Laptops, Crystal Reports, Security, Data Center, Operating Systems, ASP.NET AJAX, Blackberry, Unix, Computer Hardware, IIS, Hardware, Software Installation, Windows XP, Technical Support, Information Technology, TCP/IP, Citrix, VPN, Microsoft Technologies, Help Desk Support, Workstations, Routers, Visual Basic, DHCP, Blackberry Enterprise...
Education
American InterContinental University 2012 — 2014
B.S, Computer Information Systems
American InterContinental University 2011 — 2014
Charles W. Flanagan – Pembroke 1994 — 2001
Wet Seal, Inc October 2005 - Present
Comcast Cable January 2010 - November 2012
bebe stores November 2005 - December 2007
Education
American InterContinental University 2003 — 2007
Bachelor of Fine Arts (B.F.A.), Fashion/Apparel Design & Marketing
Comcast Cable April 2005 - Present
Skills
Stock Photography..., Windows Server, VoIP, Cable Television, Cisco Technologies, Software Installation, Routers, Cabling, Wireless Networking, Network Engineering, LAN-WAN, Telecommunications, IP, Wireless, Switches, Network Design, Ethernet, Troubleshooting, TCP/IP, Networking, Telephony
Education
American River College 1985 — 1989
A.S., Electronic Communications Technology, 3.79 GPA
Guitar Institute Of Technology 1977 — 1978
yes, Jazz/Jazz Studies, Composition, Performance
Art Institute Of Pittsburgh 1976 — 1977
yes, Commercial Photography
Comcast Cable November 2008 - Present
Apple November 2005 - October 2008
Wells Fargo July 2002 - September 2005
Skills
Telecommunications, Call Center, VoIP, Broadband, Telephony, Troubleshooting, IP, Cabling, Cable Modems, Computer Network..., Wireless, Provisioning, Customer Satisfaction, DOCSIS
Education
Cosumnes River College 2003 — 2005
General Studies
American River College 2002 — 2004
General Studies
Conde Nast April 2014 - Present
Freedom Mortgage April 2013 - April 2014
Comcast Cable March 2011 - October 2012
Cigna Insurance September 2010 - March 2011
DaVita Inc December 2009 - August 2010
Cognis IT June 2009 - December 2009
School District of Philadelphia October 2008 - May 2009
Skills
Technical Support, Office Administration, Office Management, Networking, Troubleshooting, Software Documentation, System Administration, BMC Remedy, Help Desk Support, Software Installation, Call Center, Training, Organization, Management, Lotus Notes, XP, Customer Satisfaction, Active Directory, Windows 7, Computer Hardware, Time Management, Windows Server, Hardware, Servers, Blackberry Enterprise..., Customer Service, Call Centers
Education
American InterContinental University 2010 — 2012
BS, Computer Forensics (2012)
university of Phoenix Philadelphia 2005 — 2007
Amityville Memorial High School 1988 — 1992
High School Diploma
Comcast Cable January 2006 - Present
city of detroit 2001 - 2005
Education
American InterContinental University 2007 — 2008
bachelors, network administration
Oakland University 1998 — 2000
Self-employed July 2010 - Present
Time Warner Cable January 1998 - January 2010
Comcast Cable February 2003 - January 2006
Skills
Computer Hardware, Competitive Analysis, Customer Satisfaction, Customer Retention, Patient Support, Nursing, Financial Accounting
Education
American InterContinental University 2003 — 2006
Bachelor's degree, Information Technology
Far Eastern University 1993 — 1995
Bachelor of Business Administration (BBA), Accounting
Comcast Cable April 2000 - October 2010
Skills
Collaborative Problem..., Computer Repair, Electrical..., Microsoft Office, TCP/IP, Network Installation
Education
American River College 2009 — 2013
PC-support management, Computer Systems Networking and Telecommunications, 3.3 GPA
GSE September 2015 - Present
Paradigm Security Services, Inc. January 2013 - August 2015
Comcast Cable September 2013 - June 2014
T-Mobile April 2011 - August 2013
Walden Security April 2008 - November 2011
Connecticut Expansion Team June 2002 - July 2005
Skills
Customer Service, Customer Satisfaction, Sales Management, Account Management, Sales, Management, Team Leadership, Team Building, Telecommunications, Training, Selling, Leadership, Microsoft Office, New Business Development, Contract Negotiation
Education
American InterContinental University 2012 — 2015
BS, Banking, Corporate, Finance, and Securities Law
Law Enforcement & Security Specialists private Training Academy 2012 — 2013
Firearms/ Basic Security Officer, Law Enforcement, 221 pts. of possible 240 pts. 92.0 percent
– Forest Park High School, Forest Park, GA 2001 — 2002
Comcast Cable 2008 - 2012
Hotwire Communications LLC 2006 - 2008
Education
Florida Atlantic University 2013 — 2013
Human Resource Management & Compensation Benefits
American InterContinental University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast Business May 2015 - Present
Comcast Business May 2013 - May 2015
Comcast Cable March 2009 - May 2013
Skills
Call Centers, Telecommunications, Process Improvement, Troubleshooting, Team Leadership, Technical Support, Team Building, Training
Education
Amarillo College 2003 — 2005