Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
GoldHeart Art January 2015 - Present
Comcast Cable October 2012 - October 2013
Comcast December 1999 - October 2012
Skills
Women Owned Business, Acrylic Painting, Paper craft, Creating Scrapbooks..., Creating occasional..., Office Administration, Multimedia, Multi-line Phone, Journals, Report Writing, Newsletter writing, Clerical Skills, Reading Toutoring, Phonics, Art journaling, Multimedia Art, Social Media, Data Entry, Telecommunications, Telephony, Communication, Public Speaking, Motivational Speaking, Teamwork, Artistic Eye, Motivative, Positive Employee..., Positive attitude, Microsoft Word, WordPerfect, Travel Arrangements, Case Management, Team Leadership, Compassion, Detailed, Reliability, Inventory Control, Team Spirit, Customer Relations, Independent Thinking, Organization Skills, People-oriented, Computer Proficiency, QuickBooks, Quick Study, Facebook, Blogger, Microsoft Office, Microsoft Excel
Education
Bates Technical College 1981 — 1983
Diploma, Word Processing / Secretarial
Franklin Pierce High School, Tacoma, WA 1976 — 1980
Diploma, Art/Art Studies, General, Clerical
AT&T Mobility March 2012 - Present
Electronic Transaction Consultants October 2011 - March 2012
LexisNexis September 2010 - December 2010
Worldmark by Wyndham February 2010 - July 2010
Comcast Cable May 2009 - February 2010
Wyndham Vacation Ownership January 2008 - May 2008
Schwartz Brothers Restaurants October 2005 - July 2007
Skills
Technical Support, Wireless technology, Customer..., Wireless, Team Management, Sales, Customer Service, Call Centers, Customer Experience
Education
Bellevue Community College 2005 — 2005
Edmonds Community College 2004 — 2005
Lake Washington High School 2001 — 2004
Graduate, General Studies
State Insurance Bassine Agency February 2015 - Present
QuinStreet March 2014 - January 2015
Liberty Mutual Insurance November 2011 - October 2014
Comcast Cable May 2009 - December 2010
Gartner March 2005 - September 2008
ATX 1995 - 1999
Skills
Sales, Business, Sales Process, Cold Calling, Solution Selling, Sales Operations, Managed Services, Sales Management, Telecommunications, Professional Services, Direct Sales, Contract Negotiation, Customer Retention, Management, Sales Presentations, New Business Development, Salesforce.com, Business Development, Selling, Customer Service, B2B, CRM, Account Management, Lead Generation, SaaS, Strategic Partnerships
Education
County College of Morris 1982 — 1984
Morris Catholic 1977 — 1981
Barry University
Comcast Cable November 2013 - Present
Bank of America October 2011 - November 2013
JOEY Restaurant Group September 2009 - July 2012
Education
University of Washington 2009 — 2012
Bachelor of Arts (B.A.), Sociology
Bellevue Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.)
IEEE January 2013 - Present
Prestige Diner and Restaurant September 2010 - January 2013
Comcast Cable June 2009 - September 2010
IEEE Educational Activities February 1988 - December 2007
IEEE Educational Activities June 2006 - April 2007
IEEE Technical Activities October 2002 - June 2006
IEEE Standards January 2002 - August 2002
IEEE Customer Service May 1998 - December 2001
IEEE Customer Service June 1994 - May 1998
IEEE Educational Activities February 1988 - July 1994
Skills
Program Management, Publications Management, Program development and..., Cross-functional Team..., Strategic Partnerships, Process Improvement, Quality Control, Web Content Management, Communication, Team Leadership, Project Management, Product Management, Software Documentation, Management
Education
Rutgers University-New Brunswick 1979 — 1981
English
Bard College 1977 — 1979
English
Comcast Business Services March 2002 - Present
Comcast Cable 2002 - Present
Winstar Communications January 2000 - April 2001
AT&T Global Services March 1999 - January 2000
MCI Corporation 1998 - 1999
BellSouth Corporation 1973 - 1996
Skills
Telecommunications, Direct Sales, VoIP, Solution Selling, Account Management, Sales Management, Customer Retention, Sales, Sales Operations, Broadband, Customer Satisfaction, IP, Managed Services
Education
Barry University 1986 — 1989
Bachelor's degree, Business Administration and Management, General
Far Rockaway High School
Comcast Cable May 2010 - September 2013
The Tax Institute at H&R Block January 2006 - April 2010
Apria Healthcare August 2004 - November 2005
Lockwood Management (Clio Woods Apartment) February 2000 - June 2003
McLaren Hospital September 1997 - March 2000
Jabil Curcit February 1994 - March 1996
Skills
Performance Management, Call Center Development, Team Leadership, Training, Telephony, Contact Centers, Technical Support, Management, Leadership, Vendor Management, Process Improvement, Networking, Inbound Marketing, Employee Training, Customer Support, Time Management, Telephone Skills, Outlook, CRM, VoIP, Wireless, Software Documentation, Teamwork, Operations Management, Access, Recruiting, Process Scheduler, Call Center..., Human Resources, Employee Relations, Service Delivery, Outsourcing, Cold Calling, Quality Assurance, Analysis, Coaching, Supervisory Skills, ACD, Account Management, Team Management, Data Entry, Call Centers, Troubleshooting, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Team Building, 10 Key, Order Processing
Education
Baker College of Flint 2005 — 2006
Certificate of Completion, Business Administration and Management, General
Northwestern High School 1989 — 1991
Diploma, General Studies
Comcast October 2014 - Present
Comcast June 2014 - Present
Comcast Cable April 2007 - June 2014
Skills
Customer Retention, Broadband, Telecommunications, Call Centers, Telephony, Customer Experience, Wireless, VoIP, Cellular Communications, Co-location, Customer Satisfaction, Team Building, MPLS, Cross-functional Team..., Direct Sales, Customer Service, IVR, Managed Services, Team Leadership
Education
Bay Path College 2002 — 2004
Business Management, Business Administration and Management, General
Enfield High School 1998 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
JG Dynamics November 2012 - Present
Comcast Cable 2012 - 2012
Kohl's Department Stores November 2006 - February 2008
Wal-Mart April 2006 - November 2006
ATC/CCT May 2003 - August 2003
Kroger Stores Inc December 2002 - May 2003
Circle K January 2001 - October 2002
Kroger Stores Inc February 2000 - June 2000
Personal Child Care May 1997 - November 1998
U.S. Housing of Urban Development (H.U.D) June 1996 - September 1996
Skills
Certified in MS WORD..., Light accounting and..., Greeter, child care,, Operated cash...
Education
Grand Canyon University Online 2013 — 2017
Bachelor's degree, Early Childhood Education
South University Online 2011 — 2013
Associate's degree, Medical Assistant
Bauder College 2008 — 2009
Associate of Science (A.S.), Medical Studies
Cobb Adult Education 2005 — 2005
GED, Basic Skills and Developmental/Remedial Education
Chattahoochee Technical College 2003 — 2003
Certificate - MS WORD
CEI
Associates, Medical Tech
AstraZeneca at Publicis Touchpoint Solutions 2014 - Present
Harrison College 2013 - 2014
Comcast Cable 2013 - 2013
Forest Pharmaceuticals 2011 - 2012
Pfizer Pharmaceuticals (Pfizer purchased Wyeth) 2009 - 2011
Wyeth Pharmaceuticals 1997 - 2009
Skills
Pharmaceutical Sales, Rheumatology, Cardiology, Neurology, Managed Care, Pulmonology, Pharmaceutical Industry, Gastroenterology, Psychiatry, Pain Management, Internal Medicine, OB/GYN, Sales, Hypertension, Product Launch, Osteoporosis, Healthcare, Sales Operations, Selling Skills, Diabetes
Education
Ball State University
Master of Arts, Biology and Physiology
Ball State University
Bachelor of Science, Major: Biology, Minors: Chemistry and Marketing
StoryTell Productions February 2010 - Present
Pat Truong A.C.I. Institute June 2011 - December 2011
incarcerated records February 2009 - December 2011
Comcast Cable June 2010 - September 2011
The dynamic Duo January 2008 - October 2008
Skills
Music Production, Music Theory, Sound Design, Audio Editing, Mixing, Composition, Audio Engineering, Songwriting, Notation, Pro Tools, Music, Studio Recording, Musicians, Executive Leadership, Team Management, Project Management, Business Storytelling, Brand Development, Business Finance, Negotiation and..., Artist Management, Entertainment Law, Media Publishing and..., Digital Marketing, Business Plan..., Film, Talent Management, Music Industry, Reason
Education
Full Sail University 2014 — 2014
Graduate Certificate, Education Media Design and Technology, 3.88
Full Sail University 2012 — 2013
Masters Of Science, Entertainment Business, 3.92
Full Sail University 2010 — 2012
Bachelors of Science, Music Production, 3.64
Baltimore City Community College 2008 — 2009
High School Diploma, Basic Cor
Pilgrim's February 2015 - Present
Tyson Foods April 2014 - February 2015
Pilgrim's December 2012 - April 2014
Fresenius Medical Care January 2006 - April 2007
Comcast Cable January 1999 - November 2004
Skills
Process Safety..., Fleet Management, Safety, Risk Management, Logistics, Staff Management, Department Budgeting, Capital Budgeting, Process Improvement, SAP, Leadership, Software Documentation, Account Management, Management, Inventory Management, Team Building, Training, Budgets, Continuous Improvement, Negotiation, Manufacturing, Purchasing, Food Industry, New Business Development
Education
Becker College 1997 — 2000
Bachelor of Science (B.S.), Legal Studies, General, 3.85
Dean College 1995 — 1996
Criminal Justice and Corrections
GGIG's Giftshop July 2011 - Present
Xerox July 2014 - December 2014
Jackson Public Schools December 2013 - May 2014
Comcast Cable August 2007 - May 2013
AT&T Wireless September 2001 - August 2007
Electronic Data Systems August 2000 - September 2001
Sky Telecom (Pvt) Ltd. June 1998 - September 2000
Skills
Call Center, Troubleshooting, Technical Support, Customer Service, VoIP, Microsoft works, Java..., Powerpoint..., Excellent Verbal &..., Typing 65wpm, Oral..., Management, Project Management, Quality Assurance, Business Analysis, Business Planning, Call Centers, Microsoft Office, Public Speaking, PowerPoint, Windows, Wireless, Analysis, Leadership, Team Building, Training, Team Leadership, Strategic Planning, Customer Satisfaction, Sales
Education
Belhaven University 2012 — 2014
Master of Arts (M.A.), Elementary Education and Teaching
Belhaven College 2010 — 2012
Master of Science in Leadership, Leadership, 3.5
Jackson State University 2004 — 2009
BBA, Management
Wiese USA January 2012 - May 2015
. July 2011 - November 2011
Comcast January 1997 - September 2011
Hooks Drug's/Revco August 1989 - February 1997
Comcast Cable January 1991 - January 1992
Dayton Hudson Corporation January 1988 - January 1989
Skills
Selling, Cold Calling, Sales Operations, Direct Sales, Sales, B2B, Sales Management, Customer Satisfaction, New Business Development, Training, Management, Strategy, Marketing Strategy, Customer Service, Time Management, Budgets, Sales Process, Account Management, Merchandising, Sales Presentations, Salesforce.com, Deal Closure
Education
Ball State University 1983 — 1987
BS, Education
Ball State University
Bachelor of Science, Education Secondary
POSSIBLE December 2014 - Present
Relevant Marketing Solutions June 2008 - Present
Filson April 2014 - October 2014
Experience Everett June 2013 - November 2013
Broadvox August 2012 - June 2013
Universal Funding Corporation June 2010 - March 2012
Dynomite Diesel Performance April 2009 - July 2009
The Cobalt Group 2008 - 2009
Verizon Wireless 2007 - 2008
Comcast Cable January 2007 - August 2007
Skills
Marketing, SEM, SEO, Lead Generation, Social Media, Web Analytics, Google Adwords..., MSN AdCenter, SEOmoz, Google Analytics, Hootsuite, Photoshop, Microsoft Excel, Blogging, Social Media Marketing, Online Advertising, PPC, Advertising, Marketing Strategy, Analytics
Education
University of San Francisco 2011 — 2012
Master Certificate in Internet Marketing, Digital Marketing
Everett Community College 2006 — 2007
Education
Bellevue College 2003 — 2003
Marysville-Pilchuck High School 2001 — 2003
High School Diploma
Comcast Cable May 2014 - Present
Real Estate Gives November 2011 - Present
Best Buy November 2007 - July 2014
Talenttree Staffing January 2006 - February 2007
TJX September 2001 - January 2006
Skills
Conversational Spanish, American Sign Language, Critical Thinking, Leadership, Microsoft Publisher, Management, Human Resources, Recruiting, Sales, Auditing, P&L, People-oriented, Cashiering, Interpersonal..., Data Entry, Coaching, Business Planning, Phone Etiquette, Retail, People Skills, Sales Management, Telephone Skills, Customer Service
Education
Baker College of Auburn Hills
Human Resources Management/Personnel Administration, General
Oakland Community College
Waste Management March 2015 - Present
VW Credit, Inc. May 2014 - January 2015
Dialogue Marketing January 2014 - May 2014
Shore Mortgage July 2013 - January 2014
North American Bancard August 2010 - July 2013
Asset Acceptance June 2009 - July 2010
Convergys/OnStar April 2007 - October 2008
Comcast Cable March 2003 - February 2007
Skills
Excellent written and..., highly customer focused, detailed oriented, information technology..., Creative Problem Solving, leadership and..., junior l level managemen, goal driven, Call Centers, Customer Service, Loans, Customer Retention, Time Management, Team Leadership, People-oriented, Teamwork, Self-driven, Telephone Skills, Sales, Team-oriented, Troubleshooting, Customer Satisfaction, Banking, Leadership, Training, Sales Presentations, Customer Support, Software Installation, Marketing, Goal Oriented, Invoicing, Management, Sales Process
Education
Baker College of Clinton Township 2007 — 2014
N/A, Business, Management, Marketing, and Related Support Services, 3.0
Comcast Cable January 2003 - Present
Comcast Cable 2003 - 2010
CRC Press Boca Raton Florida November 1999 - January 2003
K& L Consulting September 1997 - November 1999
NBC 6 WTVJ Miami, Florida June 1996 - September 1997
KJRH TV 2, Tulsa, Oklahoma 1994 - 1996
Skills
010 NAMIC Visionary..., Call Centers, Broadband, VoIP, Customer Retention, Team Building, Leadership, Customer Service, Cross-functional Team..., Account Management, Management, Telephony, Vendor Management, Budgets, Process Improvement, Marketing, Sales, Customer Experience, Team Leadership, Customer Satisfaction, Direct Sales
Education
Barry University 1987 — 1989
BA Comm Arts & Media Law, Media Law, Public Relations, Broadcasting and Theology
Monsignor Edward Pace High School, Opa-Locka Florida 1982 — 1986
High School Diploma
HDT Global May 2015 - Present
HDT Global 2013 - Present
Time Warner Cable August 2012 - April 2013
Time Warner Cable Midwest Region / Northeast Ohio 2009 - 2012
Time Warner Cable 2006 - 2009
Comcast Cable 2001 - 2006
Media One/AT&T Cable 1998 - 2000
Altair Engineering 1990 - 1998
Skills
Process Improvement, Telecommunications, Corporate Finance, Cross-functional Team..., Broadband, Budgets, Forecasting, Call Centers, Accounting, Strategic Planning, Vendor Management, Strategic Financial..., Financial Analysis, Wireless, PeopleSoft, Call Center, Financial Modeling, Sarbanes-Oxley Act, Financial Reporting, Internal Audit, Management, Strategy, Analysis, Leadership, Finance, Variance Analysis, Access, Change Management, Operations Management, Project Planning, ERP, Business Planning, Project Management, Hyperion, Business Process, Financial Planning
Education
Bangalore University
Bachelors of Science, Mechanical Engineering
The University of Texas at Arlington
Masters of Science, Mechanical Engineering
Wayne State University
MBA, Finance
Thought Leaders Group LLC March 2014 - Present
Pegasystems August 2009 - March 2014
JPMChase Representing Bea/Oracle March 2008 - August 2009
P&G representing Bea November 2007 - March 2008
Comcast Cable July 2007 - November 2007
Sallie Mae March 2007 - July 2007
Affinion September 2006 - March 2007
Bearing Point March 2006 - September 2006
Mentisys March 2005 - February 2006
Federated Systems Group December 2003 - February 2005
Skills
ESB, SOA, Oracle SOA Suite, Java Enterprise Edition, Oracle Fusion Middleware, Business Process..., Business Process Design, Oracle, Integration, Architectures, Sun Certified Java..., Enterprise Software, Pega PRPC, Professional Services, Weblogic, Enterprise Architecture, EAI, JMS, Web Services, SOAP, Solution Architecture, Middleware, Websphere, WebSphere Application..., JBoss Application Server, EJB, Application Architecture, Architecture, WebLogic, WebSphere
Education
Bangalore University 1994 — 1998
Engineering
Comcast Cable August 2008 - Present
Trustmark National Bank June 1999 - September 2008
Skills
I have over fifteen..., I currently have a BA..., While being employed..., While being an..., Call Centers, Account Management
Education
Belhaven University 2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Copiah-Lincoln Community College, Wesson, MS 1996 — 1999
Associate of Arts (AA), Business Technology
Comcast Cable May 2013 - Present
Comcast Cable December 2008 - May 2013
Comcast Cable August 2007 - December 2008
Skills
Telephony, Broadband, Wireless, Call Center, Training, Call Centers, Troubleshooting, Team Building, Telecommunications, Customer Retention, TCP/IP, Customer Experience, Technical Support, Avaya, VoIP, Customer Satisfaction, Time Management, Coaching, IP, Ethernet, Customer Service, Quality Assurance, Workforce Management, Fiber Optics, Computer Network..., BMC Remedy, Networking, Cabling, Cross-functional Team..., Performance Management, Routers, Leadership, MPLS, Team Leadership, Avaya Technologies
Education
Baylor University 1999 — 2002
PennDOT (Pennsylvania department of Transportation) August 2014 - Present
Comcast Cable May 2014 - August 2014
Verizon Wireless May 2011 - October 2012
Verizon Wireless November 2005 - May 2011
US Army March 1995 - June 2001
Skills
Customer Service, Microsoft Office, Team Building, Customer Satisfaction, Microsoft Excel, Team Leadership, Troubleshooting, Microsoft Word, Inventory Management, PowerPoint, Time Management, System Administration, Outlook, Call Centers, Conflict Resolution, Public Speaking, Customer Experience, Administration, Account Management, Training, Telecommunications, Excel, Word, Python, Software Installation
Education
Temple University 2013 — 2017
Information Systems and Technology
Baker College Business and Corporate Services 2003 — 2005
Associates, Computer Networking
Brooklyn Technical High school 1990 — 1994
Comcast Cable October 2014 - Present
Dicks Sporting Goods November 2013 - November 2014
Basic Communications August 2011 - September 2013
Skills
Customer Service, Sales, Computers, Microsoft Office, Communication, Customer Satisfaction, Management, Project Management, Time Management, Event Management, Leadership, Sales Process
Education
Baker College of Muskegon 2012 — 2016
Associate's degree, Business Administration and Management, General
Montague High School 2005 — 2009
Sycamore Homes LLC April 2015 - September 2015
Sycamore Homes LLC February 2014 - April 2015
Sycamore Homes LLC July 2013 - February 2014
Sign A Rama-Shelby Twp October 2012 - July 2013
Comcast Cable June 2009 - January 2012
Skills
Sales, Sales Management, Customer Service, Customer Satisfaction, Business Development, Selling, Property Management, Contract Negotiation, Negotiation, Sales Process, Account Management, New Business Development, Cold Calling, Direct Sales, Marketing, Customer Retention, Sales Operations, Salesforce.com, Marketing Strategy, Investment Properties, Investors, First Time Home Buyers, Residential Homes, Real Estate
Education
Baker College of Clinton Township
Lightbridge Academy September 2014 - Present
Gigi Schweikert Consulting 1995 - Present
Children's Choice 2012 - August 2013
Comcast Cable 1998 - 2001
Bright Horizons 1991 - 1998
United Nations 1986 - 1991
Skills
Keynote Speaker, Published Author, Educational Consulting, Early Childhood..., Child Development, Childcare, Team Building, Work Life Balance, Parenting, Passing Off Orange Soda..., Motivational Speaking, Educational Leadership, Special Education, Educational Technology, Curriculum Development, Instructional Design, Adult Education, Public Speaking, Teaching, Program Development, Leadership Development, Early Childhood..., Community Outreach, Staff Development, Publishing, Workshops, Curriculum Design, Coaching, Grant Writing, Classroom, Presentation Coaching, Executive Coaching, Training, Tutoring, Youth Development, Teacher Training, Blogging, Books, Personal Development, Workshop Facilitation, E-Learning, Babies, Program Management, Nonprofits, Presenter, Personal Branding, Webinars, Technology Needs..., Social Networking, Distance Learning
Education
Bank Street College of Education 1989 — 1991
Educational Leadership and Administration, General
Kean University 1983 — 1985
Bachelor of Science (BS), Early Childhood Education and Teaching
UNC Chapel Hill 1980 — 1982
Bachelor of Arts (BA), Business Administration and Management, General
Saint Mary's College 1979 — 1980
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Myers Park High School 1976 — 1979
Entered College upon Completion of 11th Grade, College/University Preparatory
RareGEMS April 1993 - Present
Learn It Systems December 2011 - May 2012
Sprint July 2011 - November 2011
AT&T Mobility January 2008 - April 2008
Motorola March 2006 - January 2008
Comcast Cable March 2005 - March 2006
ARTIKS October 2001 - March 2005
nextRx October 2000 - October 2001
Skills
Proactive Problem Solver, Big Picture Visionary, End-to-End Fruition, Collaborative Team..., Multi-tasking/Prioritizi..., Severity/Risk Assessment, Individual/Group Trainer, Support/Liaison, Innovative Communicator, Windows 7, Windows XP Pro, Windows Phone, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Visio, Access 2007, Microsoft SQL Server, MySQL, Oracle, SharePoint, Visual Studio, Netcool, HelpStar, Remedy Ticketing System, DOS, Mac OS, Red Hat Linux, Crystal Reports, Business Objects, Cloud Computing, Testing, Networking, Customer Service, Linux, SQL, C#, Management, Java, Software Development, Sales, Training, Operating Systems, Troubleshooting, Vendor Management, Program Management, Access
Education
Olympic College 2010 — 2010
Certification of Recognition in Business Mgmt–Supervisory/Human Resource Skills, 3.89 GPA
WorkSource 2008 — 2008
Network Building Campaign
Bellevue Community College 2002 — 2002
General Business Management
Sammamish High School 1978 — 1981
Diploma
Comcast Cable September 2014 - Present
Singletary & Thrash Law Firm January 2004 - June 2014
Skills
Customer Service, Team Building, Microsoft Office, Management, Strategic Planning, New Business Development
Education
Belhaven University 2014 — 2018
Bachelors, Business Administration and Management, General
Billy Ryan High School
high school
virginia college
Bachelor of Criminal Justice
IZI Medical Products May 2011 - Present
Comcast Cable July 2003 - May 2011
Skills
Sales, Medical Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Salesforce.com, Made2Manage
Education
Baltimore City Community College 2008 — 2010
Psychology
Hinshaws Acura January 2014 - May 2014
Private Fine Pruning and Tree Doctor services May 2013 - December 2013
Artistry Stoneworks January 2013 - May 2013
Sans-Nom, Inc. December 2010 - September 2012
Law Offices of Harbaugh and Robson 2010 - 2010
Comcast Cable 2009 - 2009
American Alpine Institute 2008 - 2008
Skills
Customer Service, Negotiation, New Business Development, Sales Management, Logistics, International Trade, Product Development, Business Planning, Manufacturing, Business Strategy, Strategic Planning, Purchasing, Software Documentation, Start-ups, Firearms, Microsoft Office, Export, Marketing Strategy, Microsoft Excel, Import, English, Microsoft Word, Sales, Public Speaking, Auto Repair
Education
Bates Technical College 2010 — 2010
Non-certificate program for students with an existing bachelor's degree., Architectural Engineering, pass
Central Washington University 2002 — 2007
BA - Industrial Design, Art, Philosophy, Mechanical Eng. Tech., Industrial Eng. Tech.
Peninsula High School 1999 — 2002
Diploma, 3.7
Johns Hopkins Hospital January 2012 - July 2013
WellSpan Health June 2009 - July 2012
Ashley Furniture Industries February 2008 - August 2009
Martin's Foot and Ankle Surgical Center August 2008 - July 2009
Comcast Cable March 2008 - July 2008
Kernan Orthopaedics & Rehabilitation November 2003 - January 2008
Mercy Medical Center, Baltimore, MD February 2001 - July 2003
Intrastaff@Johns Hopkins January 1998 - January 2003
Skills
Front Office, Appointment Scheduling, Leadership, Customer Satisfaction, Service Recovery, inspirational writing, Troubleshooting, Team Building, Critical Thinking, Customer Service, Work Independently with..., Knowledge-hungry Learner, Highly Organized &..., Direct Patient Care, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General, 3.17
Baltimore City Community College 1999 — 2000
General Studies
Sojourner-Douglass College 1999 — 2000
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Myriad Genetics September 2011 - March 2013
Tradesmen International, Inc. February 2011 - May 2011
Comcast Cable April 2010 - February 2011
Marriott International April 2010 - September 2010
Verizon Wireless February 2008 - July 2008
Pavarini Construction May 2006 - October 2007
OfficeMax February 2002 - November 2005
Williams, Russell & Johnson Construction February 2003 - March 2004
Coyote Ridge Golf Club May 2000 - September 2001
Skills
Data Analysis, Data Entry, Phone Etiquette, Microsoft Office, Proprietary Software, Photoshop, Professional Writing, Access, Customer Service, Human Resources, Quality Assurance, Sales, System Administration, Telephone Skills, Time Management, Training
Education
Baltimore City Community College 2010 — 2011
Social Work
Brookhaven Community College 2004 — 2005
General Studies
Paris Junior College 2003 — 2004
General Studies
Hebron High School 1999 — 2003
Comcast Cable June 2013 - Present
Seattle Veterinary Specialists May 2012 - November 2012
Tully's Coffee March 2011 - May 2012
QFC July 2005 - June 2010
Nordstrom September 2003 - July 2005
Skills
Computer Literate, First Aid, CPR, CPCR, Customer Experience, Multitasker, Goal Oriented, Adobe Creative Suite, Microsoft Office, Maya, Cross-functional Team..., Team Management, Perfomance Management, Organizational..., Inventory Accuracy, Anesthesia, Surgical Instruments, Medication..., Patient Monitoring, Client Relationship..., Clinical Terminology, Budget Oversight, Fundraising, Volunteer Leadership, Phone Etiquette, Receptionist Duties, Organization, Filing, Flexible Schedule, Telephone Skills, Cash Handling Experience, Client Education, Animal Work, Inventory, Multi-line Phone, Loss Prevention, People Skills, Inventory Control, Childcare, Telephone Reception, General Office Skills, Inventory Management, Dependable Team Player, Positive Personality, Hiring
Education
Pima Medical Institute-Seattle 2011 — 2012
certificate, Veterinary Assistant
Lake Washington Technical College 2005 — 2009
MMDP Animation for Games
Bellevue Community College 2003 — 2005
Doshi Home November 2010 - Present
Comcast Cable March 2007 - October 2010
SBA Network Services January 2003 - March 2006
Gael Telecommuications January 2000 - January 2003
Sprint Nextel January 1995 - January 1998
New England Telephone June 1987 - March 1994
Skills
Vendor Management, Telecommunications, Integration, Program Management, Wireless, Cross-functional Team..., Project Management
Education
Babson College 1989 — 1992
MBA
Worcester Polytechnic Institute
Comcast Cable September 2009 - Present
Ford Motor Company January 2007 - March 2009
Ford Motor Company 2005 - 2007
Ford Motor Company 2004 - 2005
Ford Motor Company 2003 - 2004
Ford Motor Company 2001 - 2003
Ford Motor Company 2000 - 2001
Ford Motor Company 1999 - 2000
Ford Motor Company 1998 - 1999
Ford Motor Company 1988 - 1998
Skills
Automotive, Vehicles, Cross-functional Team..., Sales Management, Competitive Analysis, Product Launch, Customer Satisfaction, Sales Operations, Profit, Automobile, Forecasting, Product Development, Strategic Planning, Dealer Management, Marketing Strategy, Six Sigma, Product Marketing, Franchising, Market Planning, Automotive Aftermarket
Education
Babson College 1984 — 1988
Bachelor of Science, Marketing
Babson College
Comcast Cable July 2014 - Present
Comcast Cable February 2013 - July 2014
Mercury System Inc. February 2012 - July 2014
mPower Software Services October 2012 - December 2012
Citi May 2012 - October 2012
Skills
jQuery, Java, Flex, Tomcat, Spring, Hibernate, Oracle, ActionScript, Eclipse, Microsoft SQL Server, MySQL, JavaScript, jQuery UI, Maven, AJAX, Web Development, Struts, JDBC, REST, XML, JBoss Application Server, HTML, JSP, JSTL, CSS, JavaMail, Agile Web Development, MXML, BlazeDS, Cairngorm, Linux, Web Services, JSON, JPA
Education
North Carolina State University
Master of Science (M.S.), Electrical and Electronics Engineering
Beijing Institute of Technology
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Hero City Designs March 2014 - Present
Baker College September 2011 - March 2014
Lakeshore Event Group January 2014 - January 2014
CARE of Southeastern Michigan January 2014 - 2014
Comcast Cable February 2005 - January 2010
Skills
Editing, Social Networking, Microsoft Word, Microsoft Excel, Adobe Creative Suite, Composition, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, Microsoft Office, PowerPoint, Typography, Layout, Concept Design, Branding & Identity, Logo Design, Development Of..., Adobe Flash, Illustrator, Photoshop, Graphic Design, Graphics, Brochures, Image Manipulation, Corporate Identity, Advertising, Digital Photography, Digital Media, Mac, Dreamweaver, Adobe Acrobat, Photography, Flash, Multimedia, Posters, Flyers, Packaging, Catalogs, Flash Animation, Vector Illustration, Digital Illustration, Image Editing, Illustration, Business Cards, OS X, Corporate Branding, Newsletters, Marketing, Pre-press
Education
Baker College of Clinton Township 2011 — 2013
Associate of Applied Science, Digital Media Design, Sophomore
Henry Ford II 1991 — 1995
GED, General Education
Pine Hills Neighborhood Improvement District 2012 - Present
Soiree Event & Conference Center July 2010 - Present
Corporate Litigation February 2006 - Present
Comcast Cable February 2002 - June 2008
Skills
Marketing, Hospitality Industry, Resorts, Event Management, Customer Service, Tourism, Event Planning, Hotels, Marketing Strategy, Hospitality Management, Hospitality, Restaurants, Online Marketing, Food, Leadership, Contract Negotiation
Education
Rollins College 1999 — 2002
Bachelor of Applied Science (BASc), Political Science and Government
Barry University - Dwayne O. Andreas School of Law
Doctor of Law (J.D.)
FactSet Research Systems January 2013 - Present
Comcast Cable May 2012 - August 2012
Skills
Java, MySQL, Python, Perl, R, Matlab, Linux, C++, SQL, SQL*Plus, TDD, Pair Programming, Subversion, JDBC, JUnit, OOP, Eclipse, XML, JavaScript, Git, JSP, CSS, HTML, Object Oriented Design, Databases
Education
University of Pennsylvania 2011 — 2012
MS, Computer and Information Technology
New York University 2009 — 2011
MS, General Biology
Beijing Forestry University
Comcast Cable February 2013 - Present
Comcast November 2011 - February 2013
Comcast Cable March 2007 - November 2011
Comcast January 2005 - June 2006
Comcast Cable November 2000 - January 2005
Skills
Project Management, Recruiting, Management, Sales, Call Centers, Needs Analysis, Customer Retention, Customer Experience, Training, Program Management, Performance Management, Coaching, Telecommunications, SaaS, Human Resources, Customer Satisfaction, Facilitators, Customer Service, Leadership, Personnel Management, Change Management, Analysis
Education
Barry University 2013 — 2013
PHR, Prefessional Human Resources
Barry University 2002 — 2004
Bachelor of Science, Professional Administration, Human Resources
Forest Hill High School August 2015 - Present
Woolfolk Middle School September 2014 - May 2015
Yazoo City High School September 2014 - May 2015
Jackson Public Schools October 2013 - May 2014
Comcast Cable February 2011 - October 2013
Bailey Magnet High School June 2010 - July 2012
Travelers May 2009 - March 2010
AT&T February 2008 - May 2009
Education
Belhaven University 2000 — 2002
Bachelor of Science (BS), Sports Medicine
Mississippi Valley State University 1997 — 1999
None, Health and Physical Education/Fitness
Aetna May 2015 - Present
Comcast Cable 2010 - 2014
Comcast Cable 2007 - 2010
Comcast Cable 2004 - 2010
GE Capital Financial Assurance 1996 - 2004
Skills
Public Speaking, Personal Development, Team Building, Coaching, Leadership Development, Small Business, Staff Development, Entrepreneurship, Teaching, Training, Troubleshooting, Mentoring, Process Improvement, Workshop Facilitation
Education
Ball State University
Bachelor's of Science, Psychology, B
National-Louis University
Masters of Managerial Leadership, Masters in Managerial Leadership, A
Villanova University
Human Resources Essentials, A
Cisco March 2012 - Present
Comcast Cable January 2007 - March 2012
SBC Communications/AT&T May 2000 - January 2007
Skills
Broadband, Business Process, Call Center, Call Centers, Cross-functional Team..., Customer Experience, Leadership, Leadership Development, Management, Networking, Product Management, Routers, Telecommunications, VoIP, Telephony, Service Delivery, Service Management, Vendor Management
Education
Barry University 1996 — 1997
MS, Biomedical Sciences
University of Southern California 1991 — 1995
Bachelors of Science, Biology/Biological Sciences, General
Comcast 2014 - Present
Comcast Cable 2014 - Present
TEC 2010 - 2013
Verizon Wireless 2006 - 2009
AT&T Mobility April 1996 - April 2006
MCTA 1996 - 2006
Skills
Telecommunications, Direct Sales, Wireless, Sales Management, Solution Selling, Sales, Sales Process, VoIP, Strategic Planning, Cold Calling, New Business Development, Team Building, Unified Communications, Team Leadership, Account Management, B2B, Salesforce.com, Training, SaaS, Business Development, CRM, Managed Services, Start-ups, Cloud Computing, Networking
Education
Belhaven University 2001 — 2004
BBA, Business
Hinds Community College 2000 — 2001
AA, Liberal Arts
Harron Entertainment April 2012 - Present
Harron Entertainment April 2010 - April 2012
Jackson Hewitt Tax Service Inc. December 2009 - February 2012
Bottomline Technologies May 2011 - November 2011
Comcast Cable 2004 - 2009
Comcast Cable 2000 - 2004
Skills
Vendor Management, Call Center, Data Entry, Administrative..., Invoicing, Microsoft Excel, Call Centers, Outlook, Customer Service, Telecommunications, Customer Satisfaction, Software Documentation, Customer Experience, VoIP
Education
Baker College Center for Graduate Studies 2003 — 2006
Associate's, Web Design
McIntosh College 2001 — 2003
Associate's, Computer Systems Management
Comcast Cable August 2012 - Present
Comcast Cable August 2011 - August 2012
Comcast Cable January 2007 - August 2011
Tellium 2000 - 2002
Lucent Technologies Bell Labs 1995 - 2000
Skills
Cross-functional Team..., Strategic Planning, Process Improvement, P&L, Budgeting, Finance, Forecasting, Capital Budgeting, Strategic Partnerships, Management, Telecommunications, Vendor Management, Competitive Analysis, Operations Management, Start-ups, Sales Operations
Education
Babson College
MS, Accounting
Indiana University Bloomington
BS, Finance
Qwixonix, Inc. June 2013 - Present
Comcast Cable November 2009 - April 2013
IBM March 2005 - November 2009
Skills
Leadership, Leadership Development, Program Management, C++ Language, PHP, Technical Leadership, Purchasing Negotiation, HTML, SQL, Agile Project Management, Software Development
Education
Baylor University 1999 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer Science
None specified September 2014 - Present
Comcast Cable October 2007 - September 2014
Ricker Oil Company March 2007 - September 2007
Premiere Credit of North America January 2005 - January 2007
Skills
Customer Service, Customer Experience, Customer Satisfaction, Telecommunications, Broadband, Conflict Resolution, Peer Mentoring, Team Building, Team Leadership, Telephone Skills, Sales, Time Management, Microsoft Technologies, Call Centers, Leadership, Customer Retention, Teamwork, Vendor Management, Information Management, Collections, Account Management, Billing Services, Billing Systems, Medical Billing, Cable Television, Digital Cable, Cable Broadband, Cable Modems, Cable Networks, Cash Handling, Cash Register, Inventory Planning, Sales Order Processing, Order Processing, Skip Tracing, Student Loans, Up-selling, Credit Scoring, Peer Support, VoIP, Cross Selling, Telephone Interviewing
Education
Ball State University 1995 — 2004
Bachelor's Degree, Major: General Studies / Minors: Psychology & Interpersonal Relations, GPA: 3.439
Madison Heights High School 1991 — 1995
Academic Honors Diploma, College Preparatory
Comcast Cable January 2013 - Present
Paragon Revenue Group August 2012 - 2014
Cahaba GBA October 2011 - November 2012
Chickasaw Nations Industries January 2011 - September 2011
Southern Farm Bureau Casualty May 2007 - January 2011
The Waterford on Highland Colony January 2004 - December 2007
Southern Farm Bureau May 2007 - September 2007
Target November 2000 - April 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Data Entry, PowerPoint, Microsoft Word, Fax, Troubleshooting, Outlook, Insurance, Research, Business Analysis, Lotus Notes, Technical Support, Medical Terminology, Healthcare, Leadership, Process Improvement, Editing, Health Insurance, Medicare, Time Management, Public Speaking, Accounts Payable, Non-profits, Public Relations, Fundraising, Inventory Management, Access, Team Building, Customer Satisfaction, Strategic Planning, Spreadsheets, Payroll, Medical Billing, Call Center, Software Documentation, Administrative..., HIPAA, Training, Data Analysis, Project Management, Office Management, Budgets, Coaching, Accounts Receivable, Event Planning, Community Outreach, Process Scheduler, Wii
Education
Walden University 2011 — 2016
Doctor of Philosophy (PhD), Health/Health Care Administration/Management, 3.0
Mississippi College 2010 — 2011
2011, Masters of Health Services Administration
Jackson State University 2006 — 2009
2009, Bachelor of Science: Healthcare Administration
University of Southern Mississippi 2002 — 2004
Forest Hill High School 1998 — 2002
Belhaven University
Licentiate degree, Human Resources Management and Services
Community Choice Credit Union August 2013 - January 2015
Flagstar Bank April 2012 - July 2013
International Bancard Corp March 2011 - October 2011
Comcast Cable 2008 - 2011
Quicken Loans May 2007 - December 2007
Skills
Creative Design, PowerPoint, Community Think Tanks, Sales, Sales Management, Merchant Services, Direct Sales, New Business Development, Account Management, B2B, Financial Analysis, Customer Service, Team Leadership, Loan Origination, Team Building, Negotiation, Budgets, Strategic Planning, Lead Generation, Finance, Payments, Public Speaking, Credit, Call Centers, Business Development, Sales Process, Relationship Management
Education
Davenport University 2006 — 2010
Accounting, General Accounting and Forensic Accounting
Baker College Center for Graduate Studies 2005 — 2007
Associates, Core Classes
Woodhaven High School 2001 — 2005
Diploma, Core Classes and Welding
Comcast Business March 2015 - Present
SKY REAL ESTATE LLC September 2014 - March 2015
Comcast Cable January 2011 - March 2015
WEICHERT REALTORS BEST BEACH REAL ESTATE August 2011 - September 2014
Exit Ryan Scott Realty June 2010 - August 2011
Education
Barry University 2012 — 2016
Bachelor of Technology (B.Tech.), Information Technology
Gold Coast Real Estate School 2009 — 2009
REALTOR, Real Estate
Howard Community College 1991 — 1993
Civil Engineer, Architectural
RETS Electronics 1981 — 1982
Electronics Technology, Computer/Information Technology Administration and Management
Comcast Cable May 2015 - Present
University of Phoenix January 2013 - Present
Mississippi College August 2007 - Present
Mississippi Action for Progress, Inc August 2000 - May 2015
Hinds Community College January 2007 - February 2008
Mississippi Action for Progress, Inc. May 2000 - August 2000
Mississippi Action for Progress, Inc. December 1996 - May 2000
Skills
Recruiting, Deferred Compensation, Non-profits, Mergers, Collective Bargaining, Arbitration, Risk Management, Benefits Negotiation, Employee Benefits, Payroll, HRIS, Staff Development, Employee Relations, Coaching, Leadership Development, Nonprofits, Policy, Benefits Administration, Training, Human Resources, Leadership, Onboarding, Performance Management, Succession Planning, Higher Education, Time Management, Talent Acquisition, Interviews, FMLA, Employment Law, Personnel Management, Conflict Resolution, Management, Organizational..., Performance Appraisal, Resume Writing, Workforce Planning, New Hire Orientations, Labor Relations, Career Development, Employee Training, College Recruiting, Employee Engagement, HR Policies, Career Counseling, Hiring, Talent Management, Organizational..., Administration, Applicant Tracking...
Education
University of Phoenix 2002 — 2006
Doctor of Management, Organizational Leadership
The George Washington University - School of Business 2006 — 2006
Certificate in Human Resource Management, Human Resources Management/Personnel Administration, General
Belhaven College 1997 — 1999
Master, Business Administration
Tougaloo College 1991 — 1995
Bachelor of Arts, Economics (Accounting)
The Way International October 2014 - Present
Roper St. Francis Healthcare October 2013 - September 2014
Comcast Cable May 2013 - September 2013
Rick Hendrick Dodge Chrysler Jeep July 2012 - May 2013
Mammoth Signs and Printing October 2011 - June 2012
The Way International October 2011 - March 2012
GWWO, Inc./Architects February 2009 - September 2011
GWWO, Inc./Architects June 2006 - February 2009
GWWO, Inc./Architects August 2005 - December 2005
Ball State Business Fellows February 2005 - May 2005
Skills
SketchUp, InDesign, Illustrator, Photoshop, Architectural Design, AutoCAD, Photography, Microsoft Office, Graphic Design, Marketing, Research, Public Speaking, Creative Direction, Revit, Rendering, Adobe Creative Suite, Leadership, Architectural Drawings, Proposal Writing, Architecture, Graphics, BIM, Sustainable Design, Design Research, Submittals, Space planning, Construction Drawings, LEED, Model Making, Adobe Acrobat, Drawing, AutoCAD Architecture, Sketching
Education
Ball State University 2002 — 2006
BS, Architecture
Whidbey Telecom January 2014 - Present
ARRIS November 2012 - June 2013
Canoe-Ventures LLC August 2010 - May 2012
2009 Mega Hertz May 2007 - August 2009
Sure West April 2004 - April 2007
Comcast Cable January 2001 - January 2005
TCI Cablevision/AT&T January 1996 - January 2000
TCI Cablevision/AT&T January 1996 - January 2000
Viacom Cable January 1990 - January 1996
Skills
IPTV, MPEG, Broadband, Video, VOD, iTV, DVB-ASI, Multiplexing, QAM, Fiber Optics, Satellite Systems, Network Architecture, Wireless Networking, Headend Operations, IP Multicast, Conditional Access, DAI, Switched Digital, Cisco 7609..., Cisco 3750 switch stack..., setup and configuration..., Configuration recovery..., Setup and configuration..., Portchannel..., VRF configuration and..., Configuration of VLANs..., HFC, Configurations, Ethernet, Headend, Cisco Technologies, Digital, Testing, Satellite, Telecommunications, Digital Video, Wireless, Computer Network..., DOCSIS, Digital TV, Cable Television, Digital Ad insertion, Microsoft Mediaroom, Rovi APS, Arris MSP 2000, Digital Asset Management, Streaming Media, Interactive TV, Integration, MPEG-4
Education
The Training Camp 2010 — 2010
CCDA, System, Networking, and LAN/WAN Management/Manager, Certification
Bellevue College 2003 — 2004
Certification, Network Plus
Everett Community College 2002 — 2002
Computer science
Comcast July 2010 - Present
Comcast Cable June 2008 - June 2010
Comcast 2010 - 2010
AT&T March 1999 - November 2003
ATT Broadband 1999 - 2002
Skills
Performance Management, Coaching, Employee Relations, Customer Retention, Training, VoIP, Talent Acquisition, Leadership Development, Call Center, Employee Engagement, Team Building, Organizational..., Organizational..., Onboarding, Call Centers, Process Improvement, Change Management, Customer Service, Human Resources, Benefits Administration, New Hire Orientations, Customer Satisfaction, Management, Training Delivery, Leadership, Labor Relations, Customer Experience, Hiring, Recruiting, Employee Training, Interviews, Talent Management, Workforce Planning, Deferred Compensation, Employee Benefits, HRIS, Personnel Management, Conflict Resolution, Succession Planning, FMLA, Applicant Tracking..., HR Policies, College Recruiting, Career Development, Temporary Placement, Employment Law, HR Consulting, Technical Recruiting, PeopleSoft, Payroll
Education
Barry University 2011 — 2015
Business Administration and Management, General
TD October 2012 - Present
TD May 2012 - October 2012
TD September 2010 - May 2012
Comcast Cable April 2009 - September 2010
Comcast Cable 2006 - 2009
TD Banknorth 2003 - 2006
IDX Systems 2001 - 2003
Boston.com 1999 - 2001
Skills
New Hampshire Notary..., Financial Analysis, General Ledger, Microsoft Excel, Fixed Assets, Underwriting, Accounting, Essbase, Financial Reporting, Financial Modeling, Forecasting, Account Reconciliation, Variance Analysis, Banking, Analysis, Credit, Portfolio Management, Finance
Education
Southern New Hampshire University 2003 — 2011
Masters, Accounting and Finance
Babson College 1994 — 1998
BS, Accounting
Rutland High School 1990 — 1994
Comcast Cable June 2008 - Present
Skills
Leadership Development, Teamwork, Team Building, Team Leadership, Problem Solving, Customer Service, Personal Development, Broadband, Call Centers, Customer Retention, VoIP, Wireless
Education
Bay Path University 2005 — 2007
IZI Medical Products May 2011 - Present
Comcast Cable July 2003 - May 2011
Skills
Medical Devices, Sales Process, Salesforce.com, Sales Operations, Radiology, Sales Management, Neurosurgery, Account Management, Image Guided Surgery, Surgical Navigation, International Sales, Radiation Therapy, Product Development, Solution Selling, Surgical Device Sales, Leadership, Marketing, Customer Service, Direct Sales, Team Building, Project Management, Distribution Strategies, Oral & Maxillofacial..., Distributors, Sales
Education
Baltimore City Community College 2009 — 2011
Associate's degree, Psychology
Women's Excellence in Obstetrics and Gynecology April 2015 - Present
Superior Ambulance March 2009 - May 2014
Comcast Cable December 2000 - February 2008
Macomb Family Services 1998 - 2000
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Management, Leadership, Outlook, Strategic Planning, Project Management, Medical Coding, Administration, Training, Invoicing
Education
Baker College of Auburn Hills 2009 — 2015
Associate’s Degree, Clinical Coding Specialist, 3.88 GPA
iDisciple, a division of Family Christian Ministries August 2015 - Present
Audatex Estimatics October 2013 - Present
Comcast Cable August 2009 - October 2013
Bank of America May 2008 - February 2009
Fifth Third Bank January 2003 - May 2008
Skills
Customer Service, Sales Management, Finance, Sales Operations, Direct Sales, Customer Satisfaction, Account Reconciliation, Microsoft Excel, General Ledger, Interviews, Loans, Microsoft Office, Microsoft Word, Office Management, Office Administration, Strategic Planning, Research, Sports, Typing, Writing, Windows, Youth Ministry, Youth Mentoring
Education
Wayne State University 1993 — 1995
N/A, Chemical Engineering
Baker College of Allen Park
Bachelor of Business Administration (BBA), Accounting and Business/Management
Patrick Duff Creative Media February 2003 - Present
LaRoche College June 2008 - June 2015
Bon Journey August 2010 - April 2013
KDKA-TV 2005 - 2008
WPXI-TV 2004 - 2008
Patrick Duff Creative Media 2003 - 2008
Comcast Cable 1999 - 2004
Skills
HD Video, Editing, Photography, Broadcast, Video, Producing, Final Cut Pro, Video Editing, Video Production, Avid, Television, Videography, Commercials, Radio, Voice Over, Non-linear Editing, Post Production, New Media, Media Production, Creative Direction
Education
Point Park University 2003 — 2003
Advertising, A
Morehead State University 1996 — 1998
B.M., Music, Electronics
Musicians Institute 1996 — 1996
Encore Certificate, Music Production, Bass, A+
University of Kentucky 1986 — 1988
Music, Television, Electrical Engineering
Ball State University 1985 — 1986
Music, Television
Comcast Cable April 2015 - Present
Amdocs October 2007 - April 2015
CIeNET Technologies April 2004 - October 2007
CIeNET Technologies April 2002 - April 2004
Alcatel-Lucent April 2000 - April 2002
Skills
Product \, Product Management, Business Analysis, Software Development, Pre-Sales Technical..., Customer Requirements, Solution Implementation, Telecommunications..., Billing Systems, BSS, VAS, Open Source Software, Telecommunications, Solution Architecture, Telco, Integration, LTE, Real time rating, Telecom Billing and..., Pre-sales, Testing, Software Project..., Unix
Education
Beijing University of Posts and Telecommunications 1997 — 2000
Master's Degree, Telecommunication & Electronic Engineering
Beijing University of Posts and Telecommunications 1993 — 1997
Bachelor's Degree, Telecommunication & Electronic Engineering
Comcast Cable March 2013 - Present
Comcast Cable August 2011 - March 2013
Comcast Cable January 2010 - September 2011
Starbucks Coffee Company August 2007 - February 2010
Dairy Queen January 2002 - August 2007
FANUC Robotics April 1997 - January 2002
Skills
Sales Management, Customer Service, P&L Management, Inventory Management, Retail, Team Building, Customer Satisfaction, Planning, Telecommunications, Management, Forecasting, Store Management, Project Planning, Sales Operations, Cross-functional Team..., Leadership, Income Statement, Profit, Coaching, Sales, Human Resources, Inventory Control, Customer Experience, Customer Retention, Cold Calling, Strategy, Training, Direct Sales, Process Improvement, Program Management, Account Management, Marketing, Sales Process, Call Centers, P&L, Consultative Sales...
Education
Baker College Business and Corporate Services 1999 — 2000
B.A., Business Administration, Business Management
Oakland Community College 1995 — 1999
Associates, Automation Technology
Neal Werle Video Storytelling May 2015 - Present
Something Else TV April 2014 - April 2015
Ralph Smyth Entertainment June 2014 - August 2014
Comcast Cable August 2013 - April 2014
CardinalVision August 2013 - April 2014
Something Else TV March 2013 - April 2014
Bad Hero Productions 2014 - 2014
Cardinal Filmworks September 2011 - December 2012
Holthouse Custom Renovations June 2012 - August 2012
Life At the Crossroads Reality Show May 2011 - August 2011
Skills
Management, Directing, Producing, Video Editing, Boom Operator, Acting, Dance, Creative Writing, Mathematics, Commercials, Screenwriting, Film Production, Video, Television, Documentaries, Short Films, Post Production, Video Production, Videography, Broadcast, Final Cut Pro, Camera, Reality, Music Videos, Entertainment, Storytelling, Camera Operating, Cinematography, Audio Editing, Comedy, Web Video, Non-linear Editing, Lighting, Editing, Digital Video, Drama, Theatre, Film, Premiere, Media Production, Broadcast Television, HD Video
Education
Ball State University 2011 — 2015
BS, Economics
Ball State University 2011 — 2015
Bachelor's degree, Digital Communication and Media/Multimedia, Business Economics, 3.74 GPA
Comcast Cable Sales ConsultantVerizon WirelessMay 2014 - October 2014
Gavin de Becker & Associates December 2013 - May 2014
United States Air Force December 2007 - December 2013
Smart Wireless January 2006 - November 2007
The Mobile Solutions June 2005 - January 2006
Skills
Strategic Planning, Operations Management, Cable Media, Wireless Media, Routers and Switches, Interface Controller, Microsoft Windows, Apple mac OS, Linux, Android OS, Microsoft SQL Server, Oracle Developer Suite, PHP, C++, AJAX, JavaScript, Java, Visual Basic, Checkpoint, Cisco PIX, SonicWALL, Nortel, Linksys, Software Installation, Software Configuration..., Computer Hardware..., Hardware Configuration, System Log Monitoring, Email Services..., Performance Monitor and..., User Account and..., Operating Systems..., Enhanced Customer..., Cisco Networking, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Cisco Technologies, Networking
Education
Bellevue College 2014 — 2016
Associate's Degree, Networking Systems & Computer Services, 3.5
Community College of the Air Force 2010 — 2012
Associate's Degree, Criminal Justice, 3.5
Solutions Staffing October 2014 - July 2015
Employment Plus December 2013 - October 2014
Backyard Broadcasting - WLBC & WXFN March 2012 - December 2013
Comcast Cable February 2009 - March 2012
AmeriCare Ambulance Service January 2008 - February 2009
Rutter Communications Network March 2005 - January 2008
The Star Press January 2004 - March 2005
Skills
Account Management, Customer Service, Advertising, Marketing Communications, Marketing, Media Planning, Digital Media, Radio Advertising, Broadcast, Microsoft Office, Sales, Social Media Marketing, Media Buying, Integrated Marketing, Strategic Planning, Advertising Sales, B2B, Social Media, Marketing Strategy, New Business Development, Event Planning, Media Relations, Digital Marketing, Email Marketing, Lead Generation, Social Networking, Cold Calling, Online Marketing, Online Advertising, Sales Presentations, Product Management, Television, Market Research, New Media, Radio, Marketing Management, Direct Marketing, Brand Management, Microsoft Excel, Digital Strategy, CRM, Salesforce.com, Temporary Staffing, B2B Marketing, Staffing Services, Job Fairs, Team Leadership
Education
Ball State University 1989 — 1996
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Comcast Cable April 2015 - Present
Alorica June 2010 - June 2014
RYLA Inc. June 2010 - June 2014
Skills
Call Centers, Workforce Management, Avaya Technologies, Management, IEX, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Outlook, Data Entry, Process Improvement, Vendor Management, Time Management, Team Management
Education
Bauder College 2005 — 2005
Graphic Design
Comcast Cable January 2010 - Present
Comcast Cable November 2008 - January 2010
Comcast Cable January 2005 - November 2008
Reliant Communications LLC (sponsored by Comcast) October 2003 - November 2004
Trizon LLC (contracting for AT&T Broadband) April 2002 - August 2003
Echo Tec Communications (contracting for AT&T Broadband) June 2000 - February 2002
Skills
Management, Direct Sales, Sales Operations, Project Management, Contract Negotiation, Coaching, Leadership Development, Sales, Sales Management, Cross Functional..., Recruiting, Salesforce.com, Sales Presentations, Telecommunications, Customer Service, Customer Retention, Change Management, Event Management, Training, Process Improvement, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research
Education
Bellevue College
New York Life Insurance Company May 2013 - Present
Comcast Cable March 2007 - April 2012
Skills
Sales Management, Sales, Management, Public Speaking, Problem Solving, Account Management, New Business Development, Event Management, Negotiation, Budgets
Education
Belhaven University 2012 — 2014
Belhaven University 2012 — 2014
Bachelor's of Arts, Public relations and business
Johnson Electrric October 2014 - Present
Dollar General June 2008 - April 2014
Comcast Cable June 2004 - February 2008
Gate Gourmet October 1999 - June 2004
Walbro Corporation December 1992 - September 1999
Skills
Time Management, Microsoft Excel, Data Entry, Inventory Control, Microsoft Office, Customer Service, Inventory Management, Customer Satisfaction, Human Resources, Payroll, Personnel Management, Retail, Negotiation, Employee Relations, Recruiting, Performance Management, Employee Benefits, Deferred Compensation, Labor Relations, FMLA, Employee Training, HRIS, Training, Onboarding, Management, Succession Planning, Hiring, Talent Management, Employee Engagement, Team Building, Interviews, Talent Acquisition, New Hire Orientations, Leadership, Benefits Administration, Applicant Tracking..., Coaching, Workforce Planning
Education
Baker College of Flint
Associate of Science (AS), Business Management
Home March 2010 - Present
Comcast Cable March 2012 - July 2012
BAE Systems 2001 - 2010
Hill Stonestreet & Company Certified Public Accountants, November 2000 - May 2001
Hancock Askew & Co LLP January 1999 - March 2000
Hill, Stonestreet & Company Certified Public Accountants October 1996 - December 1998
Skills
Financial Analysis, Financial Reporting, Financial Statements, Strategic Financial..., Forecasting, Variance Analysis, Cost Variance Analysis, Budgets, Earned Value Management, Oracle Applications, Microsoft Excel, Corporate Finance, Financial Modeling, Business Overhead..., Utilization Management, Staff Utilization, P&L Analysis, Government Contracting, DoD, General Ledger, Finance, Auditing
Education
University of Maryland University College 2003 — 2006
Master's degree, Accounting and Finance, 3.8
Baldwin-Wallace College 1994 — 1998
Bachelor of Arts (B.A.), Business Administration with focus in Accounting, 3.5
Self-employed October 2011 - Present
Willow Point September 1999 - October 2003
Comcast Cable July 1997 - August 1999
Skills
Computer Repair, Management, Clothing Construction
Education
Richland Community College 1994 — 1997
Computer Science
Baker College of Auburn Hills 1992 — 1994
Comcast October 2006 - Present
Comcast Cable June 2008 - June 2010
Skills
Security, Telecommunications, Mobile Technology, VoIP, Broadband, Troubleshooting, IP, Operating Systems, Wireless, Networking, Information Technology, Team Leadership
Education
Baker College Business and Corporate Services
Information Technology and Security
Michigan Technological University 2000 — 2001
Computer Science
Brighton High School 1996 — 2000
Comcast Cable 2009 - 2012
Skills
Graphic Design, Film Editing, Digital Matte Painting, Logo Design, Flyers, Independent Film, Music Videos, Customer Satisfaction, Multi Tasking, Meticulous eye for..., Works well with a team, Work Independently with..., Tenacious Work Ethic, Experience working with..., Event Videography, Video Editing, Multimedia
Education
Bellevue Community College 2010 — 2013
Associate of Arts (A.A.), Digital Arts
Gene Juarez Academy of Beauty 2007 — 2007
LoveJoy Special Needs Centers through Accountemps November 2014 - Present
HearUSA June 2014 - September 2014
Sonus Hearing Care Professionals August 2011 - June 2014
Massage Works June 2009 - January 2012
Sonus Hearing Care August 2011 - October 2011
Procom Services LLC October 2010 - December 2010
Comcast Cable January 2004 - December 2009
BarronCast Inc May 2002 - January 2004
Massage Works January 1995 - January 2003
Skills
Customer Service, Outlook, Operations Management, Access, Training, Microsoft Excel, Microsoft Office, Human Resources, Microsoft Word, Customer Satisfaction, Invoicing, Accounts Payable, Marketing, Accounts Receivable, QuickBooks, Coaching, Process Improvement, Troubleshooting, Team Building, Management, Accounting, Strategic Planning, Account Management, Onboarding, Team Leadership, Employee Relations, PowerPoint
Education
Lansing Community College 2010 — 2012
Associate's degree, CPA Prep, 3.51
Baker College Center for Graduate Studies 2004 — 2008
Masters of Business Administration, 2008
Baker College Business and Corporate Services 2000 — 2004
Bachelor, Business Administration
Baker College Business and Corporate Services 1997 — 2000
Associate of Business, Accounting
Lapeer East High School 1993 — 1997
dipolma, General
Ross Stores, Inc. March 2015 - Present
Ross Stores, Inc. August 2014 - March 2015
Ross Stores, Inc. September 2013 - August 2014
Comcast Cable May 2012 - August 2012
Babson-Olin-Wellesley College Sustainability Consulting October 2011 - January 2012
1st Battalion 75th Ranger Regiment U.S. Army August 2005 - August 2009
Ashley & Barnes Inc January 2000 - January 2005
Skills
Analysis, Leadership, Entrepreneurship, Management, Strategic Planning, Microsoft Word, Sales, Budgets, Management Consulting, Training, Market Research, PowerPoint, Microsoft Excel
Education
Babson College 2010 — 2013
Bachelor’s Degree, Bachelor of Science (B.S.) in Finance and Entrepreneurship
Turtle Mountain LLC January 2001 - Present
Dollar Tree Stores August 2013 - August 2014
Indian Head Trailers June 2012 - January 2013
Michigan Inter-Tribal Council March 2003 - November 2010
Comcast Cable June 2008 - July 2010
RadioShack November 2004 - June 2008
Skills
Customer Service, Research, English, Social Media, Public Speaking, Human Resources, Time Management, Employee Relations, Recruiting, Team Leadership, Leadership, Windows, Outlook, Event Planning, Organizational..., Leadership Development, Coaching, Budgets, Retail, Marketing, Process Scheduler, Team Building, Training, Customer Satisfaction, Management, Analysis, Networking
Education
Baker College Center for Graduate Studies 2013 — 2016
Master of Business Administration (MBA), Leadership Study, 4.0
Baker College of Muskegon 2010 — 2013
Bachelor of Business Administration (B.B.A.), Management/Psychology, 3.50
Comcast Cable August 2011 - Present
REI June 2006 - August 2009
Education
Bates Technical College 2003 — 2005
Audio Sound
Internap April 2014 - Present
Internap Network Services September 2012 - Present
Internap June 2009 - October 2012
RSG/ Chick-Fil-A Contractor June 2007 - June 2009
Comcast Cable November 2006 - May 2008
Florida Power & Light January 1998 - January 2006
ENVIROTEST TECHNOLOGIES January 1995 - January 1997
Skills
Cisco Technologies, DNS, Networking, Routers, Troubleshooting, VPN, Windows Server, Firewalls, Technical Support, Hardware, Cisco IOS, IP, Software Installation, Windows XP, Linux, Network Engineering, Security, Help Desk Support, TCP/IP, System Administration, Software Documentation, Windows, Network Security, Telecommunications, Ubuntu, VLAN, CentOS, Security+, XP, CCNA, Cisco, Wireless, BMC Remedy Ticketing..., System Monitoring, Cisco Firewall Security, Checkpoint Security, VMware, F5 BigIP
Education
Nova Southeastern University 2012 — 2015
Master's Degree, Information Security Management
Devry 2007 — 2009
A.S., Network Services Administration
Barry University 2002 — 2004
Bachelor's Degree, Information Technology; Telecommunications
Miami Dade College 1995 — 1998
A.A, Occupational Therapy
Miami Killian
High School
Miami Killian
AutoFair Automotive Group April 2014 - Present
Coastal Nissan August 2011 - April 2014
Comcast Cable May 2007 - January 2009
The Hub Pen Company October 2007 - May 2008
NEMX New England Motocross March 2001 - November 2007
Old Colony YMCA May 2000 - September 2007
Education
Bay State College 2009 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Bay State College 2001 — 2003
Associates, Entertainment Management
Vortalsoft Inc. March 2013 - Present
Angie's List April 2015 - July 2015
Tyco Integrated Security November 2010 - March 2013
Comcast Cable July 1997 - November 2010
Comcast July 1997 - September 1998
Payless Builders, Inc January 1994 - April 1997
WISH TV, Indianapolis, IN (CBS Affiliate) January 1994 - March 1996
Skills
Call Centers, Telecommunications, Integration, Management, Program Management, Troubleshooting, Leadership, Cisco Technologies, Networking, Workforce Management, Security, Team Management, Contact Centers, Team Building, Analysis, Enterprise Software, IVR, Access, Forecasting, Customer Service, Telephony, Call Center, Broadband, ACD, Vendor Management
Education
Ball State University 1989 — 1993
B.S., Telecommunications
Leo Jr/Sr High School 1985 — 1989
Comcast Cable March 2013 - Present
SLC January 2012 - March 2013
Anheuser-Busch July 1987 - February 2005
Skills
Microsoft Office, PowerPoint, Customer Service, Inventory Management, Process Improvement, Microsoft Excel, Management, Microsoft Word, Team Building, Sales, Time Management, Customer Satisfaction, Outlook, Training, Account Management
Education
Bellevue Community College
Front Range Nurse Aide Training
Certified Nurse Aide
Comcast Cable January 2014 - Present
Tyco Integrated Security March 2012 - December 2013
ADT Security Services November 2010 - March 2012
ADT October 2007 - January 2011
Tyco Fire & Security September 2005 - October 2007
TYCO International September 2003 - September 2005
General Electric July 2002 - September 2003
General Electric July 2000 - July 2002
Domain Pharama Corporation May 1999 - April 2000
Skills
Forecasting, Budgets, Financial Analysis, Financial Modeling, Process Improvement, Six Sigma, Finance, Strategic Financial..., Strategic Planning, Cash Flow, Managerial Finance, Variance Analysis, Sarbanes-Oxley Act, Business Process..., Business Planning, Pricing, Financial Reporting, Business Strategy, Mergers, Leadership, Internal Controls, Income Statement, Business Development, Business Analysis, Team Leadership, Team Building, Project Management, Essbase, Corporate Finance, Project Planning, Business Intelligence, Hyperion Enterprise, Payroll, Strategy, Accounts Payable, Negotiation, Accounting, Management, Change Management, Cross-functional Team..., Conflict Management, Operations Management, Risk Management, P&L Management, Acquisition Integration, Mergers & Acquisitions, Analysis
Education
Drexel University - LeBow College of Business 2003 — 2006
M.B.A.
Georgetown University - The McDonough School of Business 2002 — 2003
Exec Ed
Babson College 1996 — 2000
B.S.
Comcast Cable February 2007 - Present
Cox Communications 2003 - 2006
Horseshoe Casino & Hotel 2002 - 2003
Precision Response Corporation 1998 - 2002
Skills
Employee Relations, Onboarding, Performance Management, HRIS, Employee Engagement, Human Resources, Talent Acquisition, Succession Planning, Employee Benefits, Deferred Compensation, Workforce Planning, Applicant Tracking..., Training, Personnel Management, Recruiting, Call Centers, Management, Change Management, Labor Relations, Benefits Administration, New Hire Orientations, Leadership
Education
Jackson State University 2013 — 2015
Pursuing Ph.D.
Human Resources Certification Institute 1998 — 2013
SPHR
Belhaven University 2008 — 2009
MS
LSU Shreveport
Bachelor of Science
Comcast Spotlight July 2013 - Present
Comcast Spotlight July 2008 - July 2013
Comcast Cable October 2003 - July 2008
Connolly North America 2000 - 2003
Skills
Essbase, Financial Reporting, PowerPoint, Budgets, Leadership, Competitive Analysis, Forecasting, Access, Program Management, Financial Analysis, Analysis, Process Improvement, Business Analysis, Cross-functional Team..., Data Analysis, Vendor Management, Variance Analysis, Business Intelligence
Education
Baker College Business and Corporate Services 2005 — 2007
Coach September 2013 - Present
Coach July 2012 - September 2013
Coach January 2008 - June 2012
Coach April 2005 - December 2007
The Home Depot 2004 - 2005
Comcast Cable 2000 - April 2004
Gap Inc. 1993 - 1997
Skills
Retail, Merchandising, Visual Merchandising, Inventory Management, Loss Prevention, Inventory Control, Customer Service, Employee Relations, Talent Acquisition, Team Building, Strategic Planning, Customer Experience, Team Leadership, Talent Management, Coaching
Education
Baylor University - Hankamer School of Business 1990 — 1993
BBA, International Business/Management
Verint November 2007 - Present
Verint Systems Inc. 2007 - Present
Comcast December 2004 - November 2007
Comcast Cable August 2002 - December 2004
Blue Pumpkin Software 1999 - 2002
Xpect Technologies January 1998 - June 1999
Cobe Labs / Gambro 1985 - 1992
COBE 1985 - 1992
COBE 1985 - 1992
Gambro Healthcare (COBE) 1983 - 1992
Skills
Call Center, Telecommunications, Process Improvement, Integration, VoIP, Vendor Management, Training, Program Management, Enterprise Software, Troubleshooting, Telephony, Technical Support, Time Management, Workforce Management, Management, SaaS, Customer Service, Call Centers, Business Analysis, CRM, Strategic Planning, Performance Management, Project Management, Salesforce.com, Cross-functional Team..., Cisco Technologies, Team Management, Avaya, Team Building, IVR, Technical Training, Product Management, Contact Centers, Customer Experience, Cloud Computing, Leadership, Change Management, IP, Professional Services, Analysis
Education
Ball State U 1974 — 1976
Ball State University 1974 — 1976
BS, Education
Goshen College 1970 — 1972
General
Comcast Cable August 2013 - Present
Kinnelly's Katalyst September 2003 - August 2013
WDS Global October 2008 - February 2010
Verizon Wireless 1999 - 2001
Skills
Call Center, Troubleshooting, Telecommunications, Technical Support, Quality Assurance, Mobile Devices, Blackberry, Agile Methodologies, Mobile Technology, Windows, Cross-functional Team..., Training, SharePoint, Call Centers, TCP/IP, Customer Satisfaction, Windows 7, Wireless, Computer Hardware, Coaching, Team Management, Program Management, Operating Systems, Networking, CRM, Team Leadership, XP, Vendor Management, Customer Service, Management, Cloud Computing, Leadership, Windows XP
Education
Bellevue Community College 1997 — 2003
Comcast December 2010 - Present
SCTE Mt. Raineer Chapter 2011 - 2012
Comcast Cable July 2006 - December 2010
Skills
Broadband, Telecommunications, Telephony, VoIP, Call Center, Fiber Optics, Cabling, Wireless, Troubleshooting, DOCSIS, Computer Network..., Customer Satisfaction, Team Building, RF, Vendor Management, Project Management, Process Improvement, Product Management, Sales Management
Education
Spokane Falls Community College 1982 — 1985
Associate of Arts and Sciences (AAS), Commercial Photography
Bellevue Community College
Biomedical Photography
Comcast Cable March 2013 - Present
Comcast Cable October 2011 - March 2013
Comcast July 2008 - February 2012
AT&T January 2007 - June 2008
BellSouth August 2003 - December 2006
BellSouth International November 1996 - July 2003
PCS PrimeCo March 1995 - October 1996
NYNEX/NYNEX Mobile June 1990 - March 1995
Skills
Product Development, Program Management, Broadband, Wireless, International Project..., International Business, Cross-functional Team..., Cable Broadband, Cable Television, IP, IPTV, Telecommunications, Product Management, Program Development, Leadership, Strategy, Strategic Planning, Strategic Partnerships, Business Development, Management, Mobile Devices, VoIP, Business Strategy, Vendor Management, Business Planning, Engineering, Contract Management, Sales Operations, Sales Support
Education
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1998
MBA, International Business
Boston University 1989 — 1990
MSEE, Electrical Engineering
Boston University 1984 — 1988
BSEE, Engineering
ICMA-RC December 2012 - Present
NYC Health and Hospitals Corporation June 2011 - December 2012
The ACI Group, Inc. May 2009 - May 2012
Turnkey Solutions March 2010 - March 2011
Comcast Cable January 2007 - January 2009
Skills
Requirements Gathering, Oracle, Oracle E-Business Suite, Oracle Applications, Gap Analysis, Project Management, Oracle Financial, SDLC, Requirements Analysis, Information Technology, Business Process, Business Analysis, Integration, Business Intelligence, ERP, Vendor Management, Data Warehousing, SQL, Visio
Education
Baruch College, City University of New York (CUNY) 1996 — 2001
Comcast April 1995 - Present
Comcast Cable 1995 - Present
AFG Headquarters, Inc March 1989 - February 1995
Education
Baruch 1988 — 1990
Associate
MassMutual March 2015 - Present
ESPN May 2012 - March 2015
ESPN September 2010 - May 2012
Comcast January 2010 - September 2010
Comcast 2009 - March 2010
Comcast Cable July 2007 - January 2009
PricewaterhouseCoopers August 2004 - June 2007
Skills
Workforce Planning, Employee Relations, Talent Management, Staff Development, Talent Acquisition, Labor Relations, Onboarding, Human Resources, Personnel Management, Employee Engagement, Succession Planning
Education
Babson College
Bachelor of Science (BS), Business Management
University of Phoenix
MBA, Human Resources Management
C Spire May 2014 - Present
Trustmark National Bank November 2010 - May 2014
Baptist Health Systems December 2007 - November 2010
Brunini, Grantham, Grower & Hewes, PLLC December 2004 - November 2007
Bomgar Corporation January 2004 - December 2004
Comcast Cable January 2000 - January 2004
Skills
DNS, Active Directory, Network Security, VMware, Disaster Recovery, Firewalls, VMware ESX, Servers, Cisco Technologies, Security, Citrix, System Administration, Windows Server, Networking, Microsoft Exchange, DHCP, Troubleshooting, VPN, Software Documentation, Solarwinds, Windows, SQL, Sourcefire, Lotus Notes, TippingPoint IPS, Symantec Antivirus, Websense, Penetration Testing, GLBA, SOX Compliancy, BMC Remedy, Patch Management, Virtualization, Symantec Security, Trend Micro Anti-Virus, Computrace, Guardium, Message Labs, Barracuda Spam Filter, Linux, NeXpose, Qualys Vulnerability..., IBM ISS Proventia, QRadar, Metasploit
Education
Mississippi College 1998 — 2000
Bachelor of Arts (BA), Philosophy and Religious Studies
Belhaven College 1997 — 1998
BA, Philosophy
Comcast September 2007 - Present
Comcast Cable December 1999 - Present
Comcast Cable December 1999 - August 2007
Skills
Telecommunications, Broadband, HFC, Customer Satisfaction, Troubleshooting, DOCSIS, Telephony, T1, VoIP, Wireless, Mobile Devices, Vendor Management, Leadership, Customer Retention, Customer Experience, IP, Cabling, Sales, Networking, Managed Services, MPLS, Account Management, Training, Project Management, Ethernet, Program Management, Team Building, Computer Network..., Sales Process, Technical Support, Direct Sales, Team Leadership, Salesforce.com, Management, Workforce Management, Avaya, Cross-functional Team..., Contract Negotiation, Coaching, Cisco Technologies
Education
Baker College of Flint
University of Michigan
Comcast Cable November 2001 - Present
Comcast July 2002 - July 2010
Skills
Telecommunications, VoIP, Call Centers, Wireless, Direct Sales, IP, Account Management, Solution Selling, Broadband, Customer Retention, Customer Satisfaction, Telephony, Managed Services, Customer Experience, Unified Communications
Education
Indiana University Bloomington 1983 — 1988
Bachelor's and Master's degree, Public Administration
Ball State University
Associate of Arts (AA), Business Administration and Management, General
Comcast Cable October 2012 - Present
National Technical Systems February 2008 - October 2012
National Technical Systems December 2006 - February 2008
Fidelity Investments November 2005 - April 2006
Skills
Program Management, Testing, Process Improvement, Software Documentation, Management, MS Project, Project Planning, Requirements Analysis, Microsoft Office, Cross-functional Team..., Project Management, Budgets, Aerospace, Telecommunications, Quality Assurance, Performance Metrics, Microsoft Project
Education
Sadhana Yoga School 2013 — 2014
Yoga Teacher Training Certificate, Yoga Teacher Training/Yoga Therapy
Becker College 2000 — 2004
Bachelors of Science, Marketing
Zionsville Community Schools August 1996 - Present
Waterfront Plaza Hotel May 1998 - September 2001
Comcast Cable September 1995 - May 1996
St. Vincent Carmel Hospital October 1985 - July 1995
Ball State University August 1984 - May 1985
Skills
Customer Service, Strategic Planning, Process Scheduler, Food Service, Team Building
Education
Indiana Wesleyan University 2008 — 2010
M.S.M., Management
Ball State University 1980 — 1984
B.S. and A.S, Food Service Management, Dietetic Technology
Rosa Mosaic & Tile Company June 2013 - Present
Citizens Union Bank October 2009 - June 2013
Comcast Cable January 2007 - January 2009
Skills
Loans, Risk Management, Banking, Credit, Commercial Banking, Credit Analysis, Mortgage Lending, Portfolio Management, Management, Customer Service, Accounting, Finance, Financial Analysis, Strategic Planning, Sales, Leadership, Budgets, Process Improvement, Account Management
Education
Bellarmine University 2009 — 2011
Master of Business Administration (MBA), MBA
University of Kentucky 1998 — 2002
Economics, Finance
CISCO, Inc. August 2012 - Present
Ericsson May 2011 - August 2012
Comcast Cable March 2010 - May 2011
Nortel September 2003 - July 2009
Nortel September 2000 - September 2003
North Dakota State University January 1999 - July 2000
Skills
C++, C, Linux, Java, OOP, Unix, Doors, ClearCase, PL/SQL, MS Project, FrameMaker, SS7, SIP, Solaris, TCP/IP, Shell Scripting, ATM, H.323, GSM, UDP, ISUP, IP, Unix Shell Scripting, Wireshark, Agile, Software Development, VoIP, Software Design, H.248, UMTS, VxWorks, Operating Systems, UML, Object Oriented Design, Wireless, Telecommunications, Integration, Protel, IP Networking, MGCP, TCAP, RTP, LTE, CDMA, Ethernet, OSPF, SCTP, SDP, SCCP, IMS
Education
Southern Methodist University 2009 — 2010
Electrical Engineering - Wireless Networks
North Dakota State University 1999 — 2000
MS, Computer Sceince
Bangladesh University of Engineering and Technology 1991 — 1996
BS, Mechanical Engineering
Comcast Cable October 1993 - Present
Skills
Onboarding, Talent Management, Employee Relations, Human Resources, Benefits Administration, Call Centers, Leadership, HRIS, Coaching, Strategic Planning, Performance Management, Deferred Compensation, Recruiting, Workforce Planning, Personnel Management, Employee Benefits, Talent Acquisition, PeopleSoft, Employee Engagement, Succession Planning, New Hire Orientations, Applicant Tracking..., FMLA, Labor Relations
Education
Barry University 2003 — 2007
Bachelor, Human Resources
Comcast 2013 - Present
Comcast Cable March 2006 - July 2009
Comcast Cable February 2004 - July 2009
Education
Barry University 2005 — 2008
Comcast Cable August 2003 - Present
Dancetera 2010 - 2012
Skills
Telephony, Broadband, Telecommunications, Customer Satisfaction, Provisioning, Workforce Management, Cabling
Education
Baker College of Clinton Township
Associate's degree, Business Administration and Management, General
Comcast Cable March 2015 - Present
Comcast Cable October 2011 - March 2015
Comcast Cable June 2009 - October 2011
Sovereign Bank February 2002 - May 2009
TD Bank Group February 2000 - February 2002
BankBoston 1990 - 2000
BayBank 1990 - 2000
Skills
Team Building, Call Center, Organizational..., Performance Management, Training, Leadership Development, Call Centers, Sales, Coaching, Business Analysis, Vendor Management, Needs Analysis, Program Management, Cross-functional Team..., Customer Retention, Process Improvement, Management, Telecommunications, Job Coaching, Customer Service, Customer Experience, Leadership, Team Leadership
Education
Bay Path University 2005 — 2008
BS, Executive Management
El Paso County IT February 2009 - Present
Comcast Cable October 2002 - March 2006
AT&T June 1995 - October 2002
Skills
Integration, Requirements Analysis, Testing, Business Analysis, Process Improvement, SDLC, Enterprise Architecture, Business Process, Data Analysis, Data Modeling, Process Engineering, Enterprise Architect, Troubl, Process Flow..., Software Documentation, BPMN, UML
Education
Barry University 1997 — 2000
BS, CIT
University of Central Florida 1983 — 1990
BA, Liberal Studies
Precor 2012 - Present
Comcast Cable December 2003 - February 2010
Philips November 1980 - December 2003
Philips Medical 1986 - 1992
Skills
Leadership Development, Organizational..., Change Management, Team Building, Performance Management, Customer Service, Customer Relations, Strategic Planning, Call Center, Process Improvement, Quality Assurance, People Management, Curriculum Development, Continuous Improvement, Problem Solving, Public Speaking, Planning, Training Delivery, Blended Learning, Technical Training, Needs Analysis, Organizational Change, Project Management, Leadership, Sales, Project Planning, Call Centers, Customer Satisfaction, Training, Management, Program Management, Human Resources
Education
Northern Michigan University 1976 — 1980
Electronics, AS ITT
Bellevue Community College
Management and leadership development
City University of Bellevue
Accelerated MBA program
Comcast Business November 2011 - Present
Comcast Business September 2009 - February 2011
Comcast Cable September 2008 - November 2009
Comcast Cable January 2006 - September 2008
Skills
Telecommunications, Customer Retention, Call Center, Broadband, Call Centers, Troubleshooting, Telephony, Technical Support, Customer Satisfaction, VoIP, Customer Experience, Wireless, Instructor-led Training, B2B, Door to Door, Salesforce.com, Sales Management, Networking, Workshop Facilitation, Workbench, CMS, IP, Direct Sales, Leadership, Solution Selling, Sales, Strategic Partnerships, Avaya, Vendor Management, Sales Operations, Sales Process, Ethernet, Fiber Optics, Account Management, Selling, Co-location, Managed Services, MPLS, Unified Communications, T1, PRI, Sales Presentations, Workforce Management, Cabling, Channel Partners, DOCSIS, Long Distance
Education
Barry University 1999 — 2001
Child and Family Development
Mountain State University 1995 — 1997
Social Work
Mosaic Sales Solutions January 2013 - Present
Samsung March 2011 - January 2013
Comcast April 2010 - July 2011
Comcast Cable August 2009 - August 2010
Skills
Customer Service, Social Media, Telecommunications, Customer Retention, Sales Management, Account Management, Sales, Television, Coaching, Customer Satisfaction, Marketing, Leadership, Customer Experience, Call Center, Product Marketing, Marketing Communications, Call Centers, Project Management, Training, Microsoft Office, Team Leadership, Team Building, Microsoft Excel, Management, Event Planning, Time Management
Education
Ball State University 2002 — 2007
B.S., Journalism
Comcast Cable August 2012 - Present
Comcast Cable January 2012 - August 2012
A Leading Aerospace & Defense Company December 2010 - December 2011
Nissan North America September 2010 - December 2010
Verizon Business March 2005 - December 2009
Venture System Source July 2002 - February 2005
SkyTel June 1995 - July 2002
Skills
Performance Management, Human Resources, Recruiting, Customer Service, Call Center, Account Management, Quality Assurance, Strategic Planning, Training, Call Centers, Program Management, Employee Training, Telecommunications, Leadership, Management, Customer Satisfaction, Team Management, Process Improvement, Vendor Management, Employee Benefits, Team Building, Project Management, Networking, Customer Experience, Team Leadership, Customer Retention, Business Analysis, Troubleshooting, Software Documentation, Technical Support
Education
Belhaven University 2010 — 2014
Business Administration and Management, General
Word of Life Bible Training College 2005 — 2007
Two Year Degree - Certification, Theological Studies
Belhaven College 1992 — 1996
Computer Science
Jim HIll High School
Bates Technical College July 2013 - July 2014
DaVita September 2012 - July 2013
Comcast Cable August 2010 - September 2012
Education
Bates Technical College 2007 — 2010
Associate's degree, Administrative Assistant and Secretarial Science, General
Ford Motor Credit Company March 2000 - March 2010
Comcast Cable 2010 - 2010
Education
Baker College Business and Corporate Services 1994 — 1999
BBA, Marketing/Management
FL RecruiterNuCo2January 2013 - February 2013
Comcast Cable June 2007 - October 2012
MIAMI SCIENCE MUSEUM January 2005 - June 2007
TREASURE COAST HOSPICE November 2004 - January 2005
MARTIN MEMORIAL HEALTH SYSTEMS June 2004 - August 2004
PORT ST. LUCIE CITY GOVERNMENT June 2004 - August 2004
LANG MANAGEMENT COMPANY May 2002 - May 2004
A.G. EDWARDS INC. March 1996 - March 2002
WARNACO INC., March 1993 - March 1996
NATIONAL SECURITY AGENCY October 1975 - October 1976
Skills
Employee Relations, Conflict Resolution, Recruitment, Team Leadership, Resource Allocation, Prioritization, Time Management, Labor and Benefits Laws, Regulatory Compliance, Project Coordination, Database Management, Presentation, Researching, Safety Investigations, Insurance Reporting, Wage Surveys, Separation Notices, Job Descriptions, Payroll Adjustments, Professional Development, Security/Background..., Conversational Spanish, Policies and Procedures, Training, Senior Professional in..., Deferred Compensation, Onboarding, Benefits Administration, HRIS
Education
Barry University 2003 — 2004
Master of Science (M.S.), Human Resources Management and Administration (HRMA)
New York University
Bachelor of Arts (B.A.), Russian Studies
Impax Laboratories (formerly CorePharma LLC) May 2014 - Present
The Osbourne Family 2011 - 2014
Comcast Cable 2009 - 2011
The Home Depot 2006 - 2008
ADP TotalSource 2005 - 2006
Popular Club 2000 - 2005
Skills
Human Resources, Employee Relations, Labor Relations, Employee Engagement, Building Relationships, Coaching, Performance Management, Talent Management, Training and Development, Leadership Development, Change Management, Program Development, Project Management, Employee Benefits, Written & Oral..., HRIS, Recruiting, New Hire Orientations, FMLA, Leadership, Training, Interviews, Policy, Payroll, Temporary Placement
Education
Baruch College
Master of Business Administration (MBA)
Baruch College
Bachelor of Business Administration (B.B.A.)
Comcast Cable March 2010 - Present
Uhaul Storage of North Jackson June 2011 - February 2012
Securitas Security Services USA, Inc. December 2009 - March 2011
Skills
Interpersonal Skill, Computer Repair, Problem Solving, Multi Tasking, No Supervision
Education
Belhaven College 2011 — 2013
Bachelor of Social Services, Public Administration and Social Service Professions
Provine High School 2003 — 2007
Diploma, General Studies
CenturyLink July 2010 - September 2015
Centenntial Wireless April 2001 - January 2010
Comcast Cable April 1992 - November 2001
Skills
Management, Sales, Sales Management, Team Leadership, Leadership, Account Management, Project Management, Customer Satisfaction, Team Building, Training, Retail Sales, Administration, Customer Retention
Education
Ball State University
Comcast Cable January 2012 - Present
Education
Belhaven College 2012 — 2014
Master of Business Administration (MBA)
Jackson State University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Bel-Grace Technical Solutions April 2012 - Present
Comcast Cable January 2012 - March 2012
Standafer and Sons June 2011 - December 2011
Apple Tree Child Development Center August 2009 - May 2011
Skills
Customer Service, Microsoft Office, Dispatching, Microsoft Excel, Microsoft Word, Customer Satisfaction, Call Centers, Outlook, PowerPoint, Team Building, Inventory Management, Telephone Skills
Education
Ball State University 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Comcast Cable November 2008 - Present
Best Buy October 1998 - October 2005
Hardee's Food Systems October 1988 - October 1998
Skills
Microsoft Office, Microsoft Word, Customer Service, Time Management
Education
Ball State University 1982 — 1986
Bachelor of Applied Science (B.A.Sc.), Telecommunication and Marketing
CareFirst BlueCross BlueShield January 2014 - Present
Home Properties April 2013 - September 2013
Comcast Cable February 2009 - April 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook
Education
Fortis Online 2013 — 2014
Associate of Science (A.S.), Medical Insurance Coding Specialist/Coder
Baltimore City Community College 2008 — 2008
GED, GED
Comcast Cable 2013 - Present
Education
Bauder College 2013 — 2016
Associate's degree, Fashion Merchandising
Comcast Cable March 2013 - Present
Aaron's, Inc July 2010 - March 2013
Valencia Mercer March 2010 - July 2010
Skills
Customer Service, Customer Retention, Customer Satisfaction, Clerical Skills, Multi-line Phone, Phone Etiquette, Sales, Retail, Marketing Communications, Computers, Microsoft Office, Social Media, JavaScript, Office Administration, PowerPoint, Proofreading, QuickBooks, Theatre, Writing, Windows, Web Development
Education
Baker College of Auburn Hills 2010 — 2016
Medical/Clinical Assistant
Comcast Cable June 2008 - Present
DaMar Staffing 2003 - 2008
Management Recruiters International 1993 - 2003
Skills
Hardworking, energetic,..., Highly organized and..., Team players with a..., Proven at supporting..., Ability to multi task..., Excellent attention to...
Education
Ball State University
Business Administration and Management, General
Comcast Cable June 2001 - Present
Comcast June 2000 - Present
Comcast July 1998 - Present
Comcast October 1997 - Present
Comcast Cable 1997 - 2014
Skills
Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Outlook, Microsoft Excel, Call Centers, Team Leadership, Sales, Team Management, Troubleshooting, Time Management, Customer Retention, Process Scheduler
Education
Ball State University 1989 — 1993
Elementary Education and Teaching
Bath & Body Works 2010 - Present
The Children's Place August 2004 - October 2009
Comcast Cable July 2005 - January 2006
Education
Baltimore City Community College
Lake Clifton-Eastern High School
High School Diploma, General Studies
ATT April 2014 - Present
Jackson Public Schools July 2013 - May 2014
Hinds County School District May 2011 - May 2012
Comcast Cable December 2008 - August 2010
Comcast Cable December 2008 - August 2010
Education
Belhaven University 2007 — 2010
Education
Tougaloo College 2003 — 2007
Communications