Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Home Serve USA June 2012 - June 2013
Home Serve USA October 2011 - June 2012
Comcast Cable May 2008 - June 2011
Comcast Cable November 2006 - May 2008
Comcast Cable October 2005 - November 2006
Skills
Customer Service, Claim, Communication, Analysis, Negotiation, Invoicing, Software Documentation, Networking, Social Networking, Team Leadership, Leadership, Project Planning, Call Centers, Time Management, Management, Project Management, Customer Satisfaction, Teamwork, Sales, Outlook, Microsoft Office, Data Entry
Education
University of Phoenix-South Florida Campus 2008 — 2010
None Two years completed, Business Management/Human Resource
Miami Northwestern Sr. High 1995 — 1999
High School Diploma, General Studies
Comcast Cable October 2000 - Present
Comcast Cable Communications 1999 - Present
Comcast 1999 - Present
Skills
Broadband, Telecommunications, VOD, DOCSIS, VoIP, IP, HFC, Cable Television, IPTV, Ethernet, MPEG, RF, Wireless, Cabling, Set Top Box, Computer Network..., Switches, Cisco Technologies, Digital TV, Internet Services, Integration, Cables, Troubleshooting, T1, DWDM, LAN-WAN, Provisioning, Network Architecture, System Deployment, TCP/IP, Call Centers, DSL, MPEG2, MPLS, Cable Modems, Network Design, Metro Ethernet, SIP, WiFi, Routers, Routing, SNMP, Interactive TV, Network Engineering
Education
Perkiomen Valley 1992 — 1996
University of Phoenix
Comcast Cable July 2013 - Present
Charter Communications October 2009 - July 2013
Cox Communications January 2005 - December 2008
Cox Communications June 1999 - January 2005
US Cable January 1998 - January 1999
Prime Cable/Now Cox Communications July 1983 - May 1992
Skills
Customer Service, Telecommunications, Microsoft Office, Broadband, Call Center, Cold Calling, Account Management, Sales Management, Strategic Planning, Budgets, Forecasting, Training, Cross-functional Team..., Sales Operations, Marketing, Customer Retention, Recruiting, Management, Sales, Marketing Strategy, Customer Experience, Salesforce.com, Sales Process, Hiring, Leadership, Call Centers, Team Building, Team Leadership, Customer Satisfaction, Direct Sales
Education
University of Phoenix 2001 — 2007
Business Administration and Management, General
University of Las Vegas 1989 — 1990
Business Communications & Report Writing
University of Las Vegas 1989 — 1990
of, Management & Organizational Behavior
Comcast September 1999 - Present
Comcast Cable January 1999 - Present
TCI Cablevision/Falcon Cable TV January 1987 - January 1999
Skills
NCTI Master Technician, Telecommunications, Broadband, Management, Team Leadership, Fiber Optics, IP, Telephony, Direct Sales, Wireless, T1, Computer Network..., Strategy, Call Center, VoIP, Project Planning, DOCSIS, Call Centers, Troubleshooting
Education
University of Phoenix 2007 — 2014
Bachelor of Science in Business Management, Business Management, 3.71
UOP 2005 — 2011
Bachelor of Science in Business Management
VISTA international Operations April 2015 - Present
US Air Force Reserve 2003 - Present
NCI, Inc. December 2014 - March 2015
NSC Technologies Inc. September 2013 - April 2014
Comcast Cable August 2006 - August 2013
Skills
CompTIA A+ Certification, CompTIA Security+, CompTIA Network+..., CompTIA Project+, Microsoft Technology..., Microsoft Certified..., System Imaging, CIW Web Foundations..., CIW Web Design..., Software Installation, Windows 7, CompTIA A, Microsoft Office, Public Speaking, Customer Service, System Administration, TCP/IP, Troubleshooting, Windows XP, Computer Hardware, Leadership
Education
WGU 2012 — 2014
Bachelor of Science, Information Technology
Central Texas College 2012 — 2012
college credits for the 2 management courses, Leadership and Communication Management
University of Phoenix 2009 — 2011
Associate's degree, Computer and Information Sciences and Support Services
Central Texas College 2009 — 2009
Microsoft XP Professional & Network+
Kaplan University 2009 — 2009
AAIT Courses to include Web Design
Iowa Central Community College 2007 — 2008
AAIT courses to include Networking/Network Administrator
United States Air Force Airman Leadership School 2004 — 2005
Diploma, Military and Strategic Leadership
United States Air Force Technical Training Center 2003 — 2003
Certificate of Training/ Dean Vaughn Graduate, Health Services Administration/ Management
DeVry University 2002 — 2003
Business Administration/ Standard Courses
United States Air Force Technical Training Center 1989 — 1989
Certificate of Training, Hotel, Motel, and Restaurant Management
Comcast Cable April 2006 - Present
United Airlines April 1993 - April 2003
Skills
Microsoft Project,..., Account Management, Call Centers, Customer Retention, Customer Service, Team Building, Leadership, Management, Salesforce.com, Team Leadership, Process Improvement
Education
Project Mangement Institute 2015 — 2016
PMP, Project Management
University of Phoenix 2014 — 2016
Business Administration, Management and Operations
Comcast Cable April 2015 - Present
Comcast October 2010 - March 2014
Charter Communications 1995 - 2010
Skills
Cross-functional Team..., Telecommunications, IP, Call Centers, Optical Fiber, Troubleshooting, VoIP, Cabling, Fiber Optics, Broadband, Management, Vendor Management, Wireless, DOCSIS, Ethernet, Technical Operations, Telephony, HFC, Call Center, Operations Management, Customer Retention, VOD, MPLS, Computer Network..., Customer Satisfaction, Network Design, Network Engineering, Cable Television, T1, IPTV, RF, LAN-WAN, Internet Services, Routers, Switches, WAN, System Deployment, DSL, Network Architecture
Education
University of Phoenix 2005 — 2013
Bachelor's degree, Business Administration and Management, General
Bankers Life and Casualty Company October 2012 - Present
Allied Barton Security Service 2010 - 2011
Comcast Cable January 2001 - October 2008
Skills
Firearms, Crime Prevention, Enforcement, Criminal Investigations, Criminal Justice, Interrogation, Private Investigations, Public Safety, Field Training, Surveillance, Counterterrorism, Executive Protection, Access Control, Law Enforcement, Government
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BSc), Global Management
TEGNA (formerly Gannett) 2012 - Present
Comcast Cable January 2006 - September 2012
US Navy February 1995 - February 2005
Skills
Troubleshooting, Telecommunications, Networking, Routers, Cabling, System Administration, LAN-WAN, Microsoft Office, Security, Network Engineering, VoIP, TCP/IP, Network Design, Switches, Broadcast Television, Computer Hardware, Broadband, IP, Linux, DOCSIS, Cisco Technologies, Ethernet, Unix, VOD, Telephony, Java, SQL, Military, Microwave Engineering, Wireless Routers, Construction, Computer Repair, Computer Maintenance, Computer Network..., Information Security, Vehicle Maintenance, KVM Switches, Project Planning, Project Management, Management, Time Management, Team Leadership, Leadership, Program Management, Government, Team Building, Social Media, Strategic Planning, Video, Public Speaking
Education
University of Phoenix 2008 — 2012
Information Technology, Computer Systems Networking and Telecommunications
Wave Broadband February 2015 - Present
Comcast Cable September 2012 - November 2014
World Class Technology March 2012 - September 2012
Furniture UR Way February 2009 - August 2011
TNT Direct Sales Group February 2007 - August 2011
Skills
Sales, Sales Management, Account Management, SaaS, B2B software, Direct Sales, Information Technology, Business-to-Business..., Outside Sales, Cold Calling, Enterprise Software, Security as a Service, Customer Service, Marketing, Higher Education, Educational Technology, Continuous Improvement, Lead Generation, Warm Calling, Inside Sales, Medical Sales, Medical Devices, Sales Cycle Management, CRM, Telecommunications, Leadership, Team Leadership, Customer Satisfaction, Sales Operations, Customer Retention, Management, Training, Sales Process, New Business Development, Sales Presentations, Marketing Strategy, Solution Selling, Business Development, Start-ups, Product Marketing, B2B, Contract Negotiation, Salesforce.com, Strategic Partnerships, Team Building, Negotiation, Consulting, Competitive Analysis, Key Account Management, Networking
Education
University of Phoenix 2006 — 2016
Master of Business Administration (MBA), Organizational Leadership, n/a
McMinnville High School 2002 — 2004
Diploma, Information Technology, 3.7
Lowe's Companies, Inc. January 2015 - Present
Target July 2008 - October 2014
Comcast Cable November 1989 - April 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Human Resources, Customer Service
Education
University of Phoenix
Bachelor of Science (BS), Business Management
Southern Communities Investment Club – Dallas, Texas January 2015 - Present
T-Mobile – USA - DBA MetroPCS Wireless Communications Inc. (Merger January 2014) March 2007 - Present
The Home Depot – Flooring Call Center May 2006 - May 2007
21st Century Insurance July 2004 - May 2006
Comcast Cable September 2003 - July 2004
Skills
Team Building, Employee Relations, Customer Service, Outlook, Performance Management, Microsoft Office, Coaching, Leadership Development, Policy, Organizational..., Microsoft Excel, Microsoft Word, Call Center, Employee Benefits, Customer Satisfaction, Training, Call Centers, Leadership, Strategic Planning, Time Management, Team Leadership, Sales, Process Improvement, Recruiting, Management, Human Resources
Education
University of Phoenix-Dallas Campus 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix-Dallas Campus 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Management
TESSCO Technologies January 2015 - Present
Connect With Style Designs January 2007 - Present
Comcast Cable April 2013 - January 2015
Comcast Cable March 2012 - April 2013
Luxury Outhouse Bath Company January 2008 - January 2012
Edward Smolka January 2006 - March 2010
Comtech March 2004 - January 2006
Skills
Web Design, Time Management, Administrative..., Adobe Creative Suite, Technical Writing, Dreamweaver, Customer Service, Database Administration, Family Law, Leadership, Training, Troubleshooting, Technical Support, Administrative..., Executive..., Account Management, Event Planning, Team Building, Social Media, Sales, Social Media Marketing, Social Networking, Networking, Databases
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Science Technology, 3.86
University of Phoenix 2009 — 2010
Associate of Arts (A.A.), Information Technology
AT&T November 2014 - Present
Comcast Cable August 2013 - November 2014
Pitney Bowes August 2012 - August 2013
AT&T August 2006 - August 2012
Skills
Sales Management, Negotiation, Sales, Account Management, Direct Sales, Customer Service, B2B, Sales Process, Contract Negotiation, Merchandising, Retail, Customer Satisfaction, Telecommunications, Selling, Cold Calling, Customer Retention, Solution Selling, Management
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Information Technology
IUPUI 2003 — 2008
Bachelor's degree
Orlando Harley-Davidson December 2014 - August 2015
Akerman Senterfitt March 2012 - December 2014
Comcast Cable November 2011 - March 2012
Robert Half Technology/ Baker-Hostetler Law July 2011 - October 2011
AT&T Mobility July 2006 - July 2011
Skills
Network Engineering, Network Architecture, CCNA, Six Sigma, Project Planning, SQL, C, JavaScript, Linux, Mac OS X, Windows, Microsoft Office, Computer Hardware, Customer Relations, Active Directory, Software Installation, Customer Service, Norton Ghost, XP, Security, Database Administration, Help Desk Support, VMware, Wireless, Cisco IOS, DNS, Desktop Computers, TCP/IP, Server Administration, Antivirus, LAN-WAN, Blackberry, Information Technology, Access, Network Security, Blackberry Enterprise..., System Administration, Microsoft Exchange, Windows Server, Network Administration, Group Policy, Citrix, Operating Systems, Technical Support, Cisco Technologies, Windows XP, Networking
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology
Valencia Community College
Associate of Arts and Sciences (A.A.S.), Information Technology
Comcast Cable September 2013 - Present
Adelphia Comunications May 2001 - July 2004
Skills
Strategic Planning, Team Building, Telecommunications, Troubleshooting, Process Improvement, Call Centers, Team Leadership
Education
University of Phoenix 2003 — 2004
Universidad Interamericana Recinto de San German 1992 — 1996
BA, Medicine
CLV March 2014 - Present
Comcast Cable February 2008 - September 2013
U.S. Army Network Enterprise Technology Command June 1992 - December 2007
Skills
Microsoft Office, Change Management, Call Center:..., Reporting tools:..., Databases: Access,..., Troubleshooting, Testing, Telecommunications, Project Management, Cross-functional Team..., RF, Leadership, Operations Management, Call Centers, VOD, Digital Video, Mentoring, Organizational Network..., Business Analysis, Reporting & Analysis, Technical Writing, Technology, Process Improvement, Process Management, Business Strategy, Business Intelligence, Team Management, Nagios, Cisco Technologies, IVR, BMC Remedy, Analytical Skills, Strategic Planning, Forecasting, BRD, Risk Management, ESS, SAP, Problem Solving, Highly detail oriented, Dispatching, Operating Systems, Human Resources, HFC, Technical Support, Hardware
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
ETEC
Comcast Cable May 2010 - Present
Comcast 2010 - 2013
Skills
Broadband, Telecommunications, Call Centers, VoIP, Telephony, Wireless, IP, Customer Satisfaction, Ethernet, Customer Retention, Customer Service, Computer Network..., Customer Experience, Fiber Optics, Troubleshooting, MPLS, Windows, Outlook, Cabling, Optical Fiber
Education
University of Phoenix
Brighthouse Networks July 2012 - Present
Comcast Cable August 2011 - July 2012
Skills
Team Leadership, Team Building, Leadership Development, Forecasting, Mentoring, Microsoft Word, Microsoft Excel, Customer Service, Telecommunications, Training, Troubleshooting, Process Improvement, Customer Satisfaction, Vendor Management, Cross-functional Team..., Call Centers, Customer Experience, VoIP, Account Management
Education
University of Phoenix 2007 — 2011
BSBM, Business Management
University of Phoenix-Atlanta Campus 2007 — 2011
BSBM, Business Administration and Management, General
The Walt Disney Company July 2013 - Present
Zetta, Inc. June 2009 - July 2013
Comcast Cable April 2007 - March 2013
Skills
Telecommunications, Cable Broadband, Cable Television, Cable Management, Cable Networks, Fiber Optic Cable, Network Engineering, Wireless Networking, LAN-WAN, Troubleshooting, Internet Troubleshooting, RF troubleshooting, Remote Troubleshooting, Customer Service, Customer Support, Customer Satisfaction, Customer Engagement, Computer Hardware, Computer Repair, Computer Maintenance, Emergency Services, Emergency Medicine, EMS, Rescue, Firefighting, Truck Driving, Windows, Networking, Testing, TCP/IP, Security, Software Installation, VoIP, Windows XP, Microsoft Office, Servers
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Information Technology
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Information Technology
Syngenta seeds January 2015 - Present
Syngenta Seeds April 2013 - Present
Syngenta Seeds December 2012 - April 2013
Indeed.com September 2012 - December 2012
Comcast cable July 2009 - September 2012
Comcast Cable March 2012 - August 2012
Anritsu April 2007 - January 2009
Bank of America December 2004 - January 2006
Skills
Conducting Interviews, Training & Development, Payroll, Scheduling, Customer Service, Sales Operations, Coaching Staff, Expense Reports, Risk Management, Sales Management, Account Management, Microsoft Office 2007, Typing, Public Speaking, Employee Training, Call Center, Cold Calling, Customer Retention, Supervising, Order Fulfillment, Coaching, Staff Development, CRM, Call Centers, Customer Satisfaction, Direct Sales, Leadership, Management, Outlook, Process Scheduler, Sales, Salesforce.com, Technical Support, Time Management, Training, Customer Experience, Team Leadership, Microsoft Office
Education
University of Phoenix 2012 — 2015
Masters of Management, Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Marketing, 3.1
University of Phoenix 2007 — 2009
Associates, Business, 3.1
Comcast Cable January 2010 - Present
Williams Home Loans August 2002 - July 2010
Skills
Microsoft Word, Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Coaching
Education
University of Phoenix 2013 — 2015
Psychology
Checkpoint Systems March 2013 - Present
Business Consultant January 2013 - Present
Comcast Cable September 2006 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Training, PowerPoint, Research, Management, Process Improvement, Recruiting, Interviews
Education
University of Phoenix 2012 — 2013
Associate's degree, Business Administration and Management, General
Tualatin High School 1993 — 1997
Graduated, General Studies
Rent.com, a RentPath Company May 2011 - December 2013
Rent.com, an eBay Company March 2008 - May 2011
Rent.com, an eBay Company July 2006 - March 2008
Rent.com, an eBay Company July 2005 - July 2006
Rent.com October 2004 - July 2005
Rent.com April 2004 - October 2004
Comcast Cable April 2003 - April 2004
UC Davis Medical Center, Department of Otolaryngology March 2001 - December 2001
CBE Technologies, Inc. January 1995 - January 2001
Skills
E-commerce, Product Management, Analytics, Salesforce.com, Leadership, Management, Agile Methodologies, Start-ups, Online Advertising, Mobile Devices, CRM, Web Analytics, Operations Management, Project Management, SaaS, Strategy, Competitive Analysis, Strategic Partnerships, Product Marketing, Scrum, Cross-functional Team..., Business Development, Business Process, Vendor Management, Customer Experience, Business Intelligence, Business Analysis, User Experience, Mobile Applications, Agile Project Management, Customer Support, Customer Service, Team Building, Relationship Building, Billing Process, Collections
Education
University of Phoenix 2001 — 2002
Business Administration and Management, General
West Los Angeles College
Business Administration and Management, General
VMC October 2014 - Present
VMC September 2013 - Present
Xtreme Consulting Group, Inc. May 2013 - September 2013
Experis IT July 2012 - March 2013
VMC May 2010 - July 2011
Comcast Cable August 2005 - December 2010
WDS Global February 2010 - May 2010
G.I. Joes Sports and Auto February 2004 - March 2005
Target May 2001 - February 2004
Dave & Buster's Inc. February 2000 - January 2001
Skills
Office 365, Management, Customer Service, Active Directory, Windows Server, Servers, Microsoft SQL Server, Microsoft Exchange, DNS, Operating Systems, Troubleshooting, VMware, Virtualization, Windows 7, SQL
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology, 3.7 GPA
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology
Comcast Business July 2015 - Present
Comcast Cable January 2014 - Present
Comcast August 2007 - January 2014
Skills
Troubleshooting, Technical Support, Cabling, VoIP, Routers, Telephony, LAN-WAN, Switches, WAN, Wireless Networking, Network Engineering, Computer Network..., Computer Hardware
Education
American Health Education 2013 — 2013
EMT Basic Certification, EMS
University of Phoenix 2010 — 2011
A.A., Information Technology-Computer Networking
Comcast Business May 2015 - Present
Comcast Spotlight January 2014 - May 2015
Comcast Business September 2013 - December 2013
Comcast Cable July 2011 - November 2012
Skills
Sales, Customer Service, Techinical, Collections, Microsoft Office, Microsoft Excel, Microsoft Word, Credit Card Transaction..., Customer Satisfaction, Salesforce.com, Call Center, Call Centers, Customer Retention, Telecommunications, Cold Calling, Direct Sales, Sales Operations, Troubleshooting, Workforce Management, Account Management, Customer Experience, Team Building, VoIP
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Business/Marketing
Traffic Digital Agency December 2014 - Present
Faith Creative Media July 2014 - December 2014
ajac Web Design LLC March 2011 - August 2014
Comcast Cable November 2009 - March 2011
Freelance January 1999 - January 2011
Comcast June 2007 - November 2009
VARSITY LINCOLN MERCURY January 2007 - June 2007
Shy Enterprises January 2005 - January 2007
USMC March 1999 - June 2003
Skills
Networking, Troubleshooting, Training, Leadership, Call Centers, Customer Service, Technical Support, Databases, Management, VoIP, Access, Web Design, Sales, Salesforce.com, Internet Services, CSS, Call Center, HTML 5, Microsoft Office, Outlook, Social Media, jQuery, Social Media Marketing, Account Management, Software Documentation, Social Networking, Windows 7, Team Leadership, Cold Calling, PowerPoint, SQL, Microsoft Word, IP, Sales Operations, Online Advertising, Telephone Skills, Microsoft Excel, SEM, Customer Satisfaction, Facebook, Direct Sales, Lead Generation, B2B, Customer Experience, Email Marketing, Sales Process, Selling, Marketing, Graphic Design, Advertising
Education
University of Phoenix 2007 — 2009
Associates, Psychology
Milan High School 1994 — 1998
Diploma, General
Hobby Lobby July 2013 - January 2015
BevMo! September 2012 - September 2013
Ajilon Professional Staffing March 2013 - July 2013
Act Today September 2012 - November 2012
Verizon Wireless October 2008 - December 2010
Comcast Cable April 2008 - October 2008
ATT Mobility January 2006 - March 2008
Residence Inn May 2005 - October 2005
Skills
Troubleshooting, Customer Service, Call Center, Data Entry, Microsoft Excel, Customer Experience, Customer Satisfaction, Outlook, Management, Fax, Telephone Skills, 10 Key, Customer Retention, Microsoft Office, Sales, Negotiation, Inventory Management, Bookkeeping, Office Administration
Education
University of Phoenix 2014 — 2018
Associate's degree, Health/Health Care Administration/Management
Discovery High School 1996 — 2000
Comcast Cable
Skills
Employee Relations, Performance Management, Workforce Planning, Talent Management
Education
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
some college
Comcast Cable March 2013 - Present
Comcast Cable March 2013 - Present
Comcast Media Center November 2010 - Present
Comcast Media Center November 2007 - November 2010
Comcast Media Center August 2000 - November 2007
Janus Funds March 1999 - July 2000
Skills
Video, Satellite, Integration, Cisco Technologies, VOD, IPTV, Project Management, Telecommunications, Management, Network Engineering, IP, Transmission, Troubleshooting, Broadband, Streaming Media, Optical Fiber, TCP/IP, Broadcast, VoIP, Provisioning, Digital Video, RF, Switches
Education
University of Phoenix 2007 — 2010
MIS, Technology Management
University of Phoenix 2004 — 2006
BSIT, Networking
Warner Technical School 1995 — 1997
Computer Tech I & 2 Certificate, Computer Tech
Comcast Cable November 2013 - Present
MIAYO ENTERTAIMENT January 2011 - Present
York County Pa Domestic Relations Section February 2001 - December 2011
Uhaul Moving and Storage June 1998 - August 2000
Skills
Entertainment, Film Production, Radio, Social Networking, Social Media, Social Media Marketing, Leadership, Video, Video Production, Acting, Broadcast, Theatre, Editing, Video Editing, Film, Television, Small Business, Business, Management, Project Management, Program Management, Account Management, Operations Management, Time Management, Team Management, New Business Development, Business Strategy, Business Planning, Business Process..., Customer Service, Public Relations, Public Speaking
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Business Administration and Management, General
Comcast November 2010 - Present
Comcast Cable January 2010 - October 2010
Comcast January 2006 - December 2009
Comcast September 2002 - January 2006
Comcast November 1998 - September 2002
Comcast May 1998 - November 1998
Comcast August 1992 - May 1997
Unitherm Incorporated January 1990 - January 1992
Skills
Coaching, Conflict Management, Internal Communications, Technical Presentations, Communication Written, Communication Strategy, Business Analysis, Business Analytics, Time Management, Budget Management, Budget Preparation, Customer Relations, Influential, Change Initiatives
Education
University of Phoenix 2006 — 2009
Bachelors of Science, Business Management
Wakefield High School 1981 — 1985
MarketStar August 2014 - Present
Comcast Cable October 2012 - Present
MarketSource Inc./T-Mobile September 2009 - June 2012
Verizon Wireless May 2009 - September 2009
sprint August 2008 - May 2009
MarketSource April 2005 - July 2008
T/Cingular Wireless February 2000 - March 2005
T Wireless Services April 1993 - February 2000
Skills
Sales, Selling Skills, Retail, Loss Prevention, Inventory Management, Merchandising, Leadership, Marketing, Customer Service, Positioning, Budgets, Recruiting, Process Scheduler, Microsoft Works, Risk Management, Sales Management, Training
Education
University of Phoenix 2010 — 2012
education
Rutgers University 1984 — 1989
BA, Economics
UC Berkeley January 2014 - Present
Performant Financial Corporation December 2011 - January 2014
Cytiva Software Inc. March 2010 - June 2010
Cytiva Software March 2010 - June 2010
Comcast Cable August 2007 - December 2008
Comcast August 2007 - December 2008
Best Buy August 2006 - October 2007
Best Buy August 2006 - October 2007
WinterLink June 2004 - August 2004
Skills
Troubleshooting, Computer Hardware, Software Documentation, Operating Systems, Software Installation, Customer Service, Data Entry, Call Centers, Sales, Technical Support, Windows 7, Windows XP, Wireless, Networking, System Administration
Education
University of Phoenix 2013 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
The Stride Center 2009 — 2010
El Cerrito High School 2002 — 2006
Academics - Diploma
Contra Costa College
General Business
The Stride Center (Technical Institute)
Nationwide Insurance March 2006 - Present
ACC STAFFING January 2006 - March 2006
Veritude November 2004 - January 2006
Comcast Cable June 2002 - October 2004
ACE USA January 2000 - January 2001
ZURICH INSURANCE COMPANY January 1991 - January 2000
Skills
Training, Payroll, Software Documentation, Insurance, Customer Service, Policy, Microsoft Office, Invoicing, Human Resources, Management, Time Management, Call Center, New Business Development, Employee Benefits, Outlook, Data Entry
Education
University of Phoenix 2014 — 2015
Master of Science (M.S.), Administration of Justice and Security/Law Enforcement Opertations, 3.50 GPA
Comcast Cable September 2010 - April 2012
NCO Group October 2009 - October 2010
Verizon Wireless June 2008 - September 2009
Convergys 1998 - 2005
Skills
A+ Certified, N+ Certified, Microsoft Office, Windows 7, CMS, IEX Total View, Team Building, Microsoft Word, Training, Management, Call Centers, Troubleshooting, Technical Support, Customer Service, Supervisory Skills, System Administration, Workforce Management, Vendor Management, Team Leadership, Leadership, Customer Satisfaction, Coaching, Software Documentation, Customer Experience, Contact Centers
Education
University of Phoenix-Houston Campus 2003 — 2005
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Phoenix-Houston Campus 2003 — 2005
Bachelor's degree, E-Commerce/Electronic Commerce, 3.4 GPA
SolarCity April 2012 - Present
Comcast Cable June 2010 - April 2012
Comcast Cable April 2010 - June 2010
Comcast Cable August 2009 - April 2010
Comcast Cable January 2009 - August 2009
OptiSolar, Inc. April 2008 - January 2009
Nelson Family of Companies August 2007 - March 2008
Nelson Family of Companies September 2006 - August 2007
Nelson Family of Companies April 2006 - September 2006
Engineered Environments October 2005 - March 2006
Skills
Human Resources, Training, College Recruiting, Applicant Tracking..., Recruiting, Onboarding, Employee Relations, Temporary Placement, Talent Management, Staffing Services, HRIS, Benefits Administration, Talent Acquisition, Call Center, Personnel Management, Interviews, New Hire Orientations, Direct Sales, Call Centers, Management, Time Management, Hiring, Customer Satisfaction, Customer Retention, Employee Training, Customer Service, Cold Calling
Education
University of Phoenix 2007 — 2009
Bachelor, Business Management
Comcast Cable April 2011 - Present
Skills
Analysis, Cross-team Collaboration, Strategic Planning, Project Planning, Operational Execution, Experienced Trainer, Team Leadership, Business Analysis, Staff Management, Identifying Trends, Delivering Results, Microsoft Excel, SharePoint, Microsoft Word, Communication Skills, Building Relationships, Schedule Control, Research, Telecommunications, Sales
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
NLU
Currently Unemployed 2012 - Present
Walt Disney World 2008 - 2012
Comcast January 2006 - January 2008
Comcast Cable 2007 - 2008
Landstar 2006 - 2007
Mastech 2005 - 2006
Convergys 2002 - 2005
Convergys January 2001 - 2005
Skills
Customer Service, Information Technology, Computer Hardware, Computer Repair, Computer Maintenance, Training, Network Design, Operations Management, Field Work, Field Operations, Field Training, Public Speaking, Critical Thinking, Customer Retention, Team Leadership, Management, Cable Management, Software Installation, Microsoft Office, Escalation, Client Liaison, Employee Training, Employee Benefits, Employee Relations, Hardware Installation, Help Desk Support, Field Installation, Equipment Installation, Face-to-face
Education
University of Phoenix 2001 — 2004
Bachlors in Information Technolagy, Information Tchenolagy
Bank of America September 2014 - Present
Harte Hanks May 2013 - June 2014
Independence Blue Cross July 2012 - January 2013
Dow Jones inc April 2012 - June 2012
Comcast Cable September 2011 - April 2012
Verizon Wireless October 2010 - September 2011
American List Counsel January 2009 - May 2010
Burlington Coat Factory May 2005 - January 2009
GC Industries formerly Golden Metal Products Corp January 2004 - January 2005
Traffic Control Equipment Corp January 2003 - January 2004
Skills
Software Project..., Integration, Software Development, Testing, Unix, Management, MS Project, Telecommunications, Program Management, Java, Oracle, Project Management, PMP, Linux, Quality Assurance, SQL, Databases, Architecture, SDLC, Agile Methodologies, Architectures, Data Warehousing, Leadership, Scrum, SharePoint, Software Documentation, Strategy
Education
University of Phoenix 1995 — 1999
BS, Business Information Systems
National Funding April 2014 - Present
Cox Communications October 2012 - April 2014
Comcast Cable 2012 - 2012
The Cascade Team Real Estate 2010 - 2012
AT&T Mobility 2008 - 2012
Verizon Wireless 2006 - 2008
Mobile Systems Wireless 2003 - 2006
Skills
Sales Operations, Outside Sales, Sales Management..., Operations Management, Call Centers, Employee Training, Retail Sales, Forecasting, Real Estate, Sales Presentations, Inside Sales, Direct Sales, Consultative Sales..., Hiring Personnel, CRM, Salesforce, MS Office Suite, Salesforce.com, Consultative Selling, Customer Service, Microsoft Office
Education
University of Phoenix-San Diego Campus
Bachelor of Business Administration (B.B.A.), Business Management
PMI
Certificate, Project Management
University of Phoenix-San Diego Campus
Associate's degree, Business Administration, Management and Operations
Comcast Cable August 2015 - Present
Comcast Cable April 2009 - August 2015
Comcast Cable April 2002 - April 2009
Comcast Cable August 1996 - March 2002
Skills
Telecommunications, Broadband, DOCSIS, Network Engineering, VOD, Ethernet, Provisioning, VoIP, Telephony, Call Center, IP, Cabling, IPTV, Call Centers, Routers, Cable Modems, Fiber Optics, Troubleshooting, Network Design, T1, MPLS, Metro Ethernet, Cisco Technologies, DWDM, Computer Network..., Cable Television, Optical Fiber, SIP, Customer Experience, DSL, Workforce Management, TCP/IP, WAN, Vendor Management, Cross-functional Team..., LAN-WAN, Management, Wireless Networking, SNMP, Leadership, Managed Services, RF, Strategic Partnerships, Networking, Data Center, Switches, HFC, Training, Wireless, Avaya
Education
University of Phoenix 2010 — 2013
Associates of Arts, Business Administration, Management and Operations
University of Phoenix
Bachelor of Applied Science (BASc), Information Technology
Comcast Cable July 2013 - Present
Insight (purchased by Time Warner Feb 2012) 2005 - April 2013
Bright House Networks July 2002 - September 2005
Skills
Coaching, Sales, Sales Management, Telecommunications, Employee Relations, Employee Training, Human Resources, Performance Management, Customer Service, Process Improvement, Interviews, Hiring, Technical Support, Microsoft Excel, Microsoft Word, Recruiting, Negotiation, Software Documentation, PowerPoint, Leadership Development, communcation, Operations Management, Project Management, Mac OS
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Information Technology/Networking
Osceola High School 1992 — 1996
Comcast Cable November 1995 - Present
Maximum One Realty Greater Atlanta June 2008 - April 2013
RE/MAX October 2004 - July 2008
Skills
VoIP, Telecommunications, IP, Network Design, Switches, Troubleshooting, Wireless, WAN, DOCSIS, Operations Management, HFC, Broadband Networks, Fiber Optic Networks, Operating Budgets, Financial Forecasting, Strategic Planning, Cross Functional Team..., Corporate Real Estate, Real Estate, Foreclosures, REO
Education
University of Phoenix 2012 — 2014
Business Administration and Management, General
ITT Technical Institute Fort Lauderdale, FL 1994 — 1996
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
California Department of Corrections and Rehabilitation December 2014 - Present
Verizon Wireless December 2013 - March 2014
Comcast Cable February 2011 - November 2012
Comcast Cable March 2008 - February 2011
Apple November 2007 - January 2008
Sacramento Credit Union August 2006 - October 2007
AT&T Mobility July 2002 - September 2005
Skills
Business Analysis, Office Administration, Quality Assurance, Troubleshooting, Supervisory Experience, Performance Reviews, Collaborative Problem..., Organization &..., Strategic Planning, Motivation, Mentoring Of Staff, Change Management, Initiator, Performance Improvement, Delegate Management, Clarification, Research, Approvals, System Monitoring, Solution Implementation, Problem Solving, Auditing, Cable Modems, Networking, Management, Broadband, Customer Satisfaction, TCP/IP, VoIP, Leadership, Technical Support, Customer Retention, Telephony, Call Centers, Provisioning, Telecommunications, Routers, Customer Service, Customer Experience, IP, T1, Teamwork, Computer Hardware, Program Management, Time Management, Avaya
Education
University of Phoenix 2002 — 2010
Bachelor of Business Administration (BBA) and Finance
Coca-Cola Enterprises August 2012 - Present
Comcast Cable June 2011 - August 2012
AT&T November 2009 - May 2011
Sprint Nextel September 2006 - December 2008
Skills
Retail Sales, Call Center, Cold Calling, Account Management, Warm Calling
Education
University of Phoenix 2009 — 2012
2014, Business, Management, Marketing, and Related Support Services
Comcast Cable November 2012 - Present
Comcast September 2009 - November 2012
Comcast July 2008 - August 2009
Skills
Telecommunications, Telephony, Broadband, DOCSIS, Customer Service, VOD, VoIP, Fiber Optics, Optical Fiber, IP, Vendor Management, Wireless, Call Centers, Customer Satisfaction, Process Improvement, Troubleshooting, Cross-functional Team..., Call Center, Operations Management, Ethernet
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2013
Bachelor of Business Administration (BBA), 3.0
high school 1992 — 1995
Comcast Cable June 2015 - Present
WellPoint June 2011 - June 2015
Denver, CO December 2010 - May 2011
Fortrust December 2007 - December 2010
Viawest March 2002 - December 2007
Invisicon June 1998 - August 2006
Verado 2000 - 2002
Time Warner Telecom February 1999 - February 2000
Pappas Restaurants, Inc. August 1989 - October 1998
Skills
Preventive Maintenance, Customer Service, Team Management, Process Development, Data Center, Telecommunications, Facilities Management, Strategic Planning, Project Management, Vendor Management, IT Management, Process Simulation, Integration, Servers, Infrastructure, Managed Services, Team Leadership, Project Planning, High Availability, Management, IT Strategy, Process Improvement, SONET, Fiber Optics, Data Cabling, Data Center Design, Energy Management, Documentation, Cloud Computing, Enterprise Architecture, Co-location, Leadership, Disaster Recovery, Security, Business Continuity, IT Operations, IT Service Management, Visio, Virtualization, ITIL, Cisco Technologies, VMware, SaaS, Wireless, Enterprise Software, Infrastructure..., VoIP, Storage, Software Documentation
Education
University of Phoenix 2009 — 2011
Masters, Management Information Systems, 3.6
University of Phoenix 2000 — 2004
Bachelors of Science, IT / Networking and Telecommunications, 3.7
Comcast Cable March 2013 - Present
Comcast Cable February 2012 - March 2013
Education
University of Phoenix 2015 — 2018
Bachelor of Science (B.S.), Operations Management and Supervision
Easton Area High School 2000 — 2001
Diploma, All Studies
Caliber Home Loans May 2015 - Present
Senior Underwriter December 2013 - Present
Wells Fargo Home Mortgage April 2013 - December 2013
Comcast Cable December 2008 - November 2012
Skills
Team Leadership, Telecommunications, Customer Satisfaction, Customer Experience, Troubleshooting, Call Centers, Customer Service, Mortgage Lending, Loans, Banking, Credit, Customer Retention, Process Improvement, Teamwork, FHA
Education
University of Phoenix
No degree, Business Administration and Management, General
Comcast Cable December 2014 - Present
Ancestry.com October 2012 - January 2015
Ancestry.com September 2011 - December 2012
Discover Financial Services April 1995 - September 2011
Real Success Institute September 2007 - October 2008
Skills
Recruiting, Call Centers, Team Leadership, Customer Experience, Performance Management, Building Relationships, Change Management, Project Management, Teamwork, Communication, Great Motivator, Development Of Employees, Organization &..., Achieving Results, Problem Solving
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Business Management
Utah College of Massage Therapy Inc-Salt Lake City 2004 — 2005
Certificate, Professional Massage Therapist
Comcast Cable September 2015 - Present
HW Staffing Solutions May 2015 - August 2015
The Maids Home Services March 2015 - April 2015
The Maids Home Services October 2014 - March 2015
Southern New Hampshire University July 2014 - September 2014
Robert Half August 2013 - June 2014
Protica Research September 2012 - December 2012
StreamServe aquired by OpenText January 2010 - March 2011
Skills
Human Resources, Office Management, Administrative..., Staffing Services, Outlook, Office Administration, Start-ups, Event Planning, Customer Service, Microsoft Office, Microsoft Word, Applicant Tracking..., Sourcing, Document Management, Solid computer skills, Troubleshooting, Expense Reports, Recruiting, Daily Reports, Team Leadership, Background Checks, Windows, Microsoft Excel, Administrative..., I-9 Compliance, High Level..., Production Reports, Oracle, Design Studio
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Human Services Management
Long & Foster Companies May 2015 - Present
Comcast Cable 2009 - 2011
Cox Communications Inc. 1976 - 2008
Skills
Call Center, Customer Experience, Contract Negotiations, Telephony, HFC, Broadband, Telecommunications, Customer Satisfaction, Operations Management, Forecasting, Team Building, Sales Management, Billing, Strategic Planning, Customer Relations, Coaching, Customer Retention, P&L Management, Cross-functional Team..., Vendor Management, T1, Salesforce.com, Sales Operations, Metro Ethernet, Customer Service, Direct Sales, Call Centers, Wireless, IP, Ethernet, Leadership, DOCSIS, Computer Network..., VoIP, Fiber Optics, Cabling, Optical Fiber, Cable Television, VOD, DWDM, IPTV, DSL, Managed Services, MPLS, Co-location, Network Design, Avaya, Provisioning, FTTx, Internet Services
Education
University of Phoenix 2004 — 2008
Bachelor, Management
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Zurich North America September 2014 - Present
Comcast Cable October 2012 - September 2014
GE Energy August 2012 - October 2012
Wolters Kluwer September 2010 - August 2012
MetLife June 2006 - February 2009
Keiser University April 2005 - March 2006
University of Phoenix June 2003 - April 2005
Reliv International October 2001 - June 2003
Corlux Corporation - SAP America May 2001 - October 2001
Lucent Technologies / Agere Systems January 1998 - March 2001
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Sourcing, Interviews, Recruiting, Internet Recruiting, RPO, OFCCP, CRM, Onboarding, Leadership, Cold Calling, Screening, Taleo, College Recruiting, Temporary Placement, Executive Search, New Hire Orientations, Contract Recruitment, Full-life Cycle..., Screening Resumes, Staffing Services, Behavioral Interviewing, Boolean Searching, EEOC, Engineering, Electrical Engineering, Benefits Negotiation, Resume Writing, Corporate Recruiting, Social Networking, Software Development, Employee Relations, Employer Branding, LinkedIn, IT Recruitment, IT Sourcing, FERPA, ADA compliance, Client Facing Skills, Immigration Law, Boolean Logic, Strategic Sourcing, Green Jobs, Actuaries, People Fluent, LinkedIn Recruiter
Education
University of Phoenix 2008 — 2010
Associates, Business Administration
University of Phoenix 2008 — 2010
Associate's degree, Business Administration and Management, General
Graven Austin & Drake, Inc. August 2015 - Present
european gourmet January 2010 - May 2014
Comcast Cable January 2007 - December 2010
IntelliSource at Verizon Business July 2005 - July 2006
Skills
Management, Troubleshooting, Telecommunications, Customer Service, Team Leadership, Project Management, Sales, Leadership, VoIP, Call Centers, Networking
Education
University of Phoenix 2012 — 2016
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Almanza& Harris Relocation May 2015 - Present
Independent Recruiter January 2015 - Present
Comcast Cable October 2011 - Present
Skills
Sales Management, CRM, Training, Customer Service, Microsoft Word, Team Leadership, Account Management, Marketing, Event Planning, Customer Satisfaction, PowerPoint, Sales, B2B, Customer Retention, Telecommunications, Direct Sales, Negotiation, Advertising, Team Building, Time Management, Sales Operations, Project Management
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Comcast Cable July 2015 - Present
Yankee Candle Company July 2012 - July 2015
G-Comm July 2010 - August 2011
Express Employment Professionals April 2010 - June 2010
Kings Kraft Mechanical, Inc July 2006 - January 2009
Interline Brands, Inc August 2002 - March 2004
Skills
Accounts Payable, Payroll, Customer Service, Budgets, Sales, Bank Reconciliation, Troubleshooting, Payroll Taxes, Sales Management, Accounts Receivable, Data Entry, Accounting, Bookkeeping, QuickBooks, Microsoft Excel, Team Building, Invoicing, Outlook, Time Management, Strategic Planning, Microsoft Word
Education
University of Phoenix 2012 — 2015
Bachelor of Science, Accounting
Milan Institute 2010 — 2011
Certificate, Office Administration
Women In Cable Telecommunications January 2015 - Present
Comcast Cable November 2013 - Present
Women in Cable Telecommunications November 2012 - December 2014
Comcast Cable February 2011 - November 2013
Comcast Cable September 2003 - February 2011
Prometric Thompson Learning Center 2001 - 2003
The MD School for the Blind 1997 - 2003
Skills
Call Center, Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Microsoft Excel, Process Improvement, Outlook, Customer Retention, Microsoft Office 2007, Team Leadership, Access, Windows, Project Management, Microsoft Word, Team Building, Accounting, Data Analysis, Telecommunications, Billing Systems, Program Management, Cross-functional Team..., Leadership, SharePoint, Forecasting, Strategic Planning, Account Management, Business Analysis, VOD, Financial Analysis, Marketing, Financial Reporting, Coaching, Software Documentation, Workforce Management, System Administration, Cable Television, Project Planning, Marketing Strategy, Administrative..., Event Planning, Social Media, Customer Experience, Call Centers, Broadband, CRM, Management, Analysis, Product Management
Education
University of Phoenix 2009 — 2011
Associate of Arts Degree, Communication
Lincoln Technical Institute 1999 — 2001
Associate, Computer Science
Comcast Cable August 2015 - Present
Rainmaker October 2013 - December 2014
MegaPath July 2013 - November 2013
Comcast Cable March 2010 - November 2012
AT&T January 2008 - April 2010
AT&T December 1999 - January 2008
Skills
Sales, Leadership, Coaching, Training, Performance Management, Team Management, Telecommunications, VoIP, Wireless, Call Center, Telephony, Commitment to Customer..., Sales Management, Data Analysis, Salesforce.com, Management, Sales Operations, Customer Service, Customer Retention, Customer Experience, Cold Calling, Call Centers, New Business Development, Direct Sales, Customer Satisfaction, Broadband, Co-location, Sales Process, Managed Services, Solution Selling, T1, Selling, Account Management, Team Leadership, Networking, Team Building, CRM, Strategic Partnerships, Consultative Selling, Vendor Management, Lead Generation, IP
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
Cypress High School 1990 — 1991
Diploma, General Education
Comcast Cable July 1988 - Present
Comcast Cable April 2011 - September 2015
Comcast Media Center August 2009 - April 2010
Comcast April 2007 - August 2009
Comcast Cable October 1998 - April 2007
AT&T 1994 - 1998
Skills
Telecommunications, Call Center, Customer Retention, Telephony, Process Improvement, Vendor Management, Cross-functional Team..., Leadership, Call Centers, Customer Satisfaction, Strategic Partnerships, Management, Strategy, Troubleshooting, Product Management, VoIP, Account Management, Customer Experience, Salesforce.com, Sales Operations, Broadband, Wireless, Product Marketing, Team Leadership, Team Building, Customer Service
Education
University of Phoenix
Bachelors, Marketing
Comcast July 2014 - Present
Comcast Cable July 2012 - July 2014
AT&T August 2011 - June 2012
AT&T August 2010 - August 2011
Kragen Auto Parts September 2004 - June 2008
Skills
Telecommunications, Customer Retention, Direct Sales, Call Centers, VoIP, Wireless, Broadband, Customer Satisfaction, Cold Calling, Account Management, Telephony, Salesforce.com, Sales, Solution Selling, Sales Operations, Sales Process, Selling, IP, Sales Management, Managed Services, Customer Service, Team Leadership, Leadership, Management, Team Building, Training, Customer Experience, Cross-functional Team..., Troubleshooting, Strategy, Coaching, Networking, Strategic Partnerships, Marketing, Mobile Devices, Sales Presentations, Process Improvement, Microsoft Office, Project Management, CRM, Performance Management, Time Management, Lead Generation, Microsoft Word, Product Marketing, Product Management
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Comcast Cable June 2013 - Present
Comcast October 2011 - June 2013
Comcast Cable July 2010 - October 2011
Time Warner Cable August 2008 - June 2010
Comcast October 2005 - January 2008
USA Mobility August 2000 - March 2005
Paging Network, Inc May 1994 - August 2000
USN 1987 - 1991
Skills
Troubleshooting, Wireless, RF, Cisco Technologies, DOCSIS, IP, Routers, Switches, Telecommunications, Solaris, LAN-WAN, Cabling, VOD, HFC, Broadband, Management, Project Management, VoIP
Education
University of Phoenix
Bachelor of Science, Information Systems
ITT Technical Institute
Associate Degree, Electronics Engineering Technology
Agility November 2013 - Present
AIT Worldwide Logistics May 2013 - November 2013
AIT Worldwide Logistics October 2012 - May 2013
Stream Global Services January 2012 - August 2012
Comcast Cable February 2010 - June 2011
Grasmick Produce February 2009 - December 2009
Skills
Customer Satisfaction, Sales, Customer Service, Troubleshooting, Import Export, Import Logistics, Outlook, CRM, International Logistics, Invoicing, Accounting, Escalation, Provisioning, Salesforce.com, Call Centers, ECCN, BMC Remedy, Call Center, Remedy, Billing, Troubleshooting Hardware, Management, Problem Solving, Reporting & Analysis, Process Management, Warehouse Management, Import/Export Operations, Inventory Control, Global Logistics, Service Level Management, Service Levels, Customer, Customer Relations, Account Management, Customer Experience, Long-term Customer..., Customer Engagement, Microsoft Excel, Customer Retention, Export, Supply Chain Management, Logistics, Warehousing
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (BASc), Accounting, 3.61
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Accounting, 3.67
Comcast Cable February 2010 - Present
Caterpillar Inc. November 2004 - February 2010
FirstWatch Services July 2001 - July 2003
Skills
Telecommunications, Troubleshooting, Networking, Team Leadership, VoIP, IP, Management, TCP/IP, Business Strategy, Wireless, Call Centers, Customer Satisfaction, Computer Networking and..., Security, Logistics, Vendor Management, Computer Network..., Project Management, Cisco Technologies, Technical Support, Process Improvement, Network Administration, Linux, Unix, Team Building, Customer Retention, Cross-functional Team..., Broadband, Customer Experience, Account Management, Customer Service, Training, Leadership, Telephony, Direct Sales, Managed Services, Sales, Program Management
Education
University of Phoenix-Colorado Campus 2010 — 2013
Bachelor of Sciences, Information Technology Telecom/Networking, 3.69
Universite Nationale Abidjan (Cote d'Ivoire) 1991 — 1994
Certificate, Law
United Wholesale Mortgage December 2014 - Present
Comcast Cable June 2014 - December 2014
Chase September 2010 - January 2014
CHANDLER PARK ACADEMY August 2008 - September 2010
Shore Mortgage April 2008 - July 2008
CHAPMAN LAW FIRM November 2007 - March 2008
old cornerstone financial April 2007 - July 2007
Homecomings Financial December 2006 - March 2007
Decision One Mortgage July 2002 - October 2006
Household Finance May 1995 - May 2000
Skills
Mortgage Lending, Analytical Skills, Loans, CRM, Customer Satisfaction, Team Building, Account Management, Microsoft Office, Sales, Mortgage Banking, Financial Risk
Education
University of Phoenix 2002 — 2006
BS, Business Management
Renaissance High School 1980 — 1984
Maglio & Company January 2012 - Present
Comcast Cable February 2007 - December 2011
United States Marine Corps August 2002 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Teaching, Strategic Planning, Team Building, Inventory Management, Leadership, Training, Operations Management, Employee Relations, Data Analysis, Troubleshooting, Performance Management, Account Management, Logistics, Team Leadership, Cross-functional Team...
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Business Administration and Management, General
Lock Haven University of Pennsylvania 2001 — 2002
N/A, Business Administration and Management, General
Turner Broadcasting March 2012 - Present
Comcast Cable December 2008 - January 2012
AT&T October 1998 - April 2008
Skills
Human Resources, Outlook, Customer Service, Microsoft Office, Performance Management, Employee Relations, Recruiting, Microsoft Excel, Talent Acquisition, PowerPoint, Training, Microsoft Word
Education
University of Phoenix 2012 — 2014
Comcast June 2011 - Present
Comcast August 2009 - June 2011
Comcast October 2005 - August 2009
Comcast Cable August 2003 - 2005
Comcast August 2001 - August 2003
Skills
Sales Operations, Sales, Management, Sales Management, Training, Call Centers, Recruiting, Customer Retention, Direct Sales, B2B, Employee Training, New Business Development, Leadership Development, Team Building, Strategic Planning, Organizational..., Operational Efficiency, Time Management, Coaching, Customer Service, Sales Presentations, Public Speaking, Project Management, Versatility, Flexibility, Agility, Committment
Education
Comcast University 2012 — 2013
One Comcast Leader Certification, Organizational Leadership, Excellent
Comcast University 2009 — 2009
Supervisor Development Program, Organizational Leadership, Excellent
Comcast University 2008 — 2009
Organizational Leadership
University of Phoenix 2005 — 2007
Bachelor's degree, Business Management
Sheridan Technical Center 1999 — 2001
Web/Multimedia Management and Webmaster
Cablevision April 2013 - Present
Lane Valente Industries November 2011 - May 2013
Private Network Cable April 2010 - October 2011
M.L.A. Fiber Optics October 2008 - March 2010
Comcast Cable March 2000 - September 2008
Skills
Fiber Optics, Project Management, Telecommunications, Customer Service, Cabling, Network Operations, Telephony, Ethernet, Network Design, Cat6, Computer Network..., Optical Fiber, Networking, Testing, Microwave, LAN-WAN, Cables, Broadband, WiFi, WAN, DWDM, Cable Television, Cisco Technologies, RF, Cat5, IPTV, TCP/IP, Structured Cabling, Wireless, Wireless Networking, Troubleshooting, System Deployment
Education
University of Phoenix 2010 — 2016
Bachelors of Science, Information Technology/Networking and Telecommunications
Martin County High School 1989 — 1990
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Northport High School 1986 — 1989
ICONMA June 2014 - Present
TEKsystems July 2011 - February 2014
Clipper Windpower June 2009 - July 2011
State Farm Insurance April 2008 - March 2009
Ariba Inc February 2005 - January 2008
Comcast Cable August 2002 - February 2005
CIENA CORPORATION February 2001 - March 2002
ON COMMAND CORP October 1999 - February 2001
United States Air Force September 1979 - September 1999
Skills
Captivate, Blended Learning, Instructor-led Training, Learning Management, ADDIE, Adult Education, SnagIt, Training Delivery, Curriculum Development, Needs Analysis, Microsoft Office, Visio, Instructional Design, Project Management, Voiceovers, Business Analysis, process managememt, E-learning, Access, E-learning Development, Online Training, Excel, Distance Learning, Web-based Training, Instructional Technology, Word, SCORM, PowerPoint, Educational Technology, Blended Learning..., Moodle, ILT, Curriculum Design, Course Development, Learning Technology, WBT, Classroom Instruction, Outlook, Job Aids, AICC, Learning Solutions, Articulate Studio, Adobe Presenter, E-Learning, Software Documentation, Troubleshooting, Microsoft Excel, Program Management, FrameMaker, Hands-on Training
Education
University of Phoenix 2004 — 2006
Master of Art Education
University of Phoenix 2001 — 2004
Bachelor of Science
Community College of the Air Force 1980 — 1986
AA
Comcast June 2010 - Present
Comcast Cable December 2008 - June 2010
Comcast Cable February 2007 - December 2008
Orrtax Software Solutions November 2006 - February 2007
Maxfield Candy Company July 2006 - September 2006
USANA Health Sciences July 2005 - May 2006
Peak Profiles Inc May 2005 - July 2005
Student Support Services August 2004 - April 2005
Skills
Leadership, Management, Data Analysis, Customer Service, Customer Experience, Customer Satisfaction, Call Centers, Call Center, Technical Support, Troubleshooting, Microsoft Office, Access, Microsoft Excel, Telecommunications, Telephony, VoIP, Employee Relations
Education
University of Phoenix 2009 — 2010
Bachelors, Business Management
Cascadia Community College 2008 — 2009
Business Finance
University of Utah 2005 — 2006
Biochemistry
College of Eastern Utah 2001 — 2005
Associates, Chemistry
ARA October 2012 - Present
General Mills January 2011 - September 2012
Comcast Cable June 2003 - January 2011
Skills
Employee Relations, HRIS, Human Resources, Personnel Management, Onboarding, Benefits Administration, FMLA, Performance Management, Talent Management, Applicant Tracking..., HR Policies, New Hire Orientations, Labor Relations, Workforce Planning
Education
University of Phoenix 2008 — 2012
BSBM, Business Managment
Comcast Cable September 2013 - Present
Comcast August 2010 - August 2013
Zale Corporation September 2003 - January 2010
Skills
Management, Leadership, Sales, Sales Management, Retail, Training, Customer Service, Time Management, Microsoft Office, Store Management, Payroll, Hiring, Sales Operations, Account Management, Inventory Management, Cold Calling, Budgets, Customer Satisfaction, Human Resources, Logistics, Microsoft Excel, Strategic Planning, Teamwork, Analysis, Forecasting, Merchandising, Team Building
Education
University of Phoenix 2005 — 2007
MBA, Global Management
Comcast Cable August 2012 - Present
Comcast Cable October 2008 - August 2012
Comcast Cable April 2007 - October 2008
Comcast Cable September 2006 - April 2007
Comcast Cable March 2005 - September 2006
Express Personnel (Temp Service for Comcast) October 2004 - March 2005
Orangecrest Partners Inc. March 2004 - October 2004
Silver Standard August 2000 - February 2004
Skills
Call Centers, Customer Service, Telecommunications, Leadership, Digital Media, Cross-functional Team..., Team Leadership, Account Management, Employee Engagement, Hiring, Employee Training, Presentation Skills, Team Motivation, Coaching, Organization Skills, Team Building, Customer Retention, Customer Satisfaction, Customer Acquisition, Customer Support, Customer Relations, Direct Sales, Management, Project Management, Sales Operations, Sales Management, Team Management, Time Management, Sales, Performance Management
Education
University of Phoenix 2006 — 2009
Bachelor's of Science in Business Management, Business Administration, Management and Operations
VMware June 2014 - Present
Hewlett-Packard September 2012 - June 2014
Network Computing Architects October 2010 - August 2012
Consultant June 2003 - October 2010
Structured Communication Systems June 2008 - July 2009
Comcast Cable July 2007 - June 2008
U.S. Army October 1994 - June 2003
Skills
VMware, EMC, Storage, Microsoft, Cloud Computing, VNX, Recover Point, Disaster Recovery, Business Analysis, Citrix, Data Center, Storage Area Networks, VMware ESX, Virtualization, EMC Storage, SAN, Network Security, HP, Solaris, Microsoft Exchange, Unix, Networking, Active Directory, Linux, Technical Support, VoIP, Storage Solutions, Microsoft SQL Server, Windows, RecoverPoint
Education
University of Phoenix 2008 — 2010
MBA (IT), Business Management, IT management
University of Phoenix 2003 — 2006
BS Information Technology, Information Technology
Comcast Cable November 2006 - Present
Education
University of Phoenix 2006 — 2008
Comcast Cable June 2007 - Present
Time Warner Cable 2001 - 2006
Education
University of Phoenix 2003 — 2005
United Health Care May 2010 - Present
SAGENOVA Music July 2005 - Present
Charter Communications 2008 - 2010
Comcast Cable January 2008 - November 2008
United States Army August 1996 - April 2005
Skills
Word, Microsoft Office, Excel, Songwriting, Outlook, Time Management, Marketing Strategy, Microsoft Excel, Payroll, Accounts Payable, Human Resources, Leadership, Accounts Receivable, Customer Service, Social Networking, Event Planning, Team Building, Training, Management, Customer Satisfaction, Sales, Insurance
Education
University of Phoenix 2005 — 2007
Bachelor's, Business Management
Brooklyn Technical High School 1990 — 1993
NY State Regents High School Diploma
Comcast Cable March 2013 - Present
Comcast November 2011 - March 2013
Comcast Media Center March 2010 - November 2011
Comcast Media Center October 2007 - March 2010
Comcast Media Center August 1998 - October 2007
Jones Radio Networks 1994 - 1996
Skills
VOD, Telecommunications, Broadcast, Video, Advertising, Video Production, Account Management, Television, Cross-functional Team..., Strategic Partnerships, Streaming Media, IPTV, Networking, Radio, Digital Media, Project Management, New Media, Digital Video, Broadcast Television, Sales, Editing, Post Production, Management
Education
University of Phoenix 2013 — 2015
Bachelor's Degree
Comcast Cable February 2012 - Present
Cheltenham Hook & Ladder Company #1 November 2006 - Present
Parkeon August 2010 - February 2012
Comcast February 2009 - August 2010
Comcast July 2007 - January 2009
Comcast September 2006 - August 2007
Unisys Corporation April 2001 - September 2006
Unisys November 2000 - April 2001
Unisys May 2000 - November 2000
Skills
Vendor Management, Vendor Relations, Project Finance, Cross-functional Team..., Team Building, Teamwork, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Management, PMO, Management, Operations Management, Account Management, Team Leadership, Program Management, Leadership, Telecommunications, CRM, Customer Service, Sales, Strategic Planning, Troubleshooting, Wireless, Requirements Analysis, Integration, Strategy, Networking, System Deployment, Product Management, PMP, ITIL, Customer Satisfaction, Managed Services, Service Delivery, Testing, Call Centers, Process Improvement, Mobile Devices, VoIP, Forecasting, Network Design, Technical Support, IP, Software Documentation, Security, TCP/IP, IT Management, Data Center
Education
University of Phoenix 2001 — 2004
BS, Information Technology
Netcracker Technologies October 2010 - Present
Time Warner Cable July 2009 - September 2010
CSG Systems October 2005 - July 2009
Comcast Cable August 2003 - October 2005
AT&T Broadband March 2000 - May 2003
AT&T Broadband November 1997 - December 1999
le Triomphe Property Group, LLC November 1996 - October 1997
TCI Communications, Inc March 1995 - November 1996
The C J Brown Corporation October 1988 - January 1995
Skills
Program Management, Business Analysis, Billing Systems, Call Center, Management, Telecommunications, Vendor Management, Process Improvement, Integration, Product Management, Business Intelligence, Strategy, Leadership, Project Portfolio..., IT Strategy, Call Centers, Strategic Planning, Testing, SDLC, Databases, Enterprise Software, Team Management, Budgets
Education
University of Phoenix 2005 — 2012
Business Administration
Comcast Cable March 2015 - Present
Comcast Cable November 2010 - Present
Comcast - North Central Division February 2010 - November 2010
Comcast Cable May 2008 - February 2010
Comcast Cable Headquarters September 2000 - January 2008
Time Warner Cable 1987 - 1992
Skills
Workforce Management, Customer Retention, Team Building, Leadership, Customer Experience, Program Management, Employee Engagement, Quality Improvement..., Business Process..., Strategic Thinking, Innovation, Vendor Management, Training, Customer Satisfaction, Employee Training, Human Resources, Performance Management, Team Leadership, Talent Management, Leadership Development, Telecommunications
Education
University of Phoenix-North Florida Campus 1998 — 2000
Masters [pending completion], Organizational Effectiveness
University of South Florida 1982 — 1985
Bachelor of Arts (BA), Communication: Speech, Interpersonal and Media
Comcast Cable July 2014 - Present
Comcast Cable 2014 - 2015
Comcast Cable 2014 - 2015
Comcast July 2008 - July 2014
Skills
DOCSIS, IP, Ethernet, Routers, Cross-functional Team..., T1, Provisioning, Network Engineering, Optical Fiber, Avaya, Wireless, Fiber Optics, Computer Network..., DSL, MPLS, Broadband, Call Centers, Telecommunications, Team Building, Avaya Technologies, Telephony, Team Leadership
Education
Kissimmiee 1989 — 1990
Certificate, Hospitality Administration/Management
University of Phoenix
Level3 formally TWTelecom April 2012 - Present
Level 3 Communications July 2008 - July 2012
PRC October 2007 - April 2008
Great-West Healthcare April 2007 - October 2007
Comcast Cable September 2006 - April 2007
DIRECTV 2005 - 2006
WOW Internet and Cable 2001 - 2005
Moore Business Solutions 1997 - 2001
Fleet Credit Card Services 1996 - 1999
Skills
Forecasting, Call Center, Customer Service, Workforce Management, Access, Outlook, Avaya, Excel, PowerPoint, Outsourcing, SQL, Customer Relations, Microsoft Office, Word, Scheduling, Databases, Telecommunications, SQL Server, Product Management, SharePoint, Business Analysis, Analysis, CMS, IEX, Planning, Vendor Management, Operations Management, Process Scheduler, Project Planning, Microsoft Word, Call Centers, Microsoft SQL Server, Microsoft Excel, Process Improvement
Education
University of Pheonix 1997 — 1998
Computer Science
Comcast Cable January 2014 - Present
Comcast September 2003 - January 2014
Skills
Telecommunications, Management, Call Center, Negotiation, Business Coaching, Presentation Development, Presentations, Public Speaking, Employee Relations, Business Relationship..., Analytics, Business Development, Customer Service, Microsoft Excel, Event Planning, Event Management, Evaluation, Feedback, Gap Analysis, SWOT analysis, Performance Benchmarking, Call Centers, Coaching, Program Management, Strategic Planning, Process Improvement, Sales, Account Management, Quality Assurance, Networking, Access, Customer Retention, Technical Support, Avaya, Leadership, Customer Satisfaction
Education
University of Phoenix 2011 — 2012
Masters of Management, Management
University of Phoenix 2008 — 2012
Business Managment
Grade School
Comcast Cable Dispatch level 3comcast cableSeptember 2007 - Present
comcast cable November 1999 - Present
Education
University of Phoenix 2007 — 2008
BA, Business management
Meharry Medical College November 2009 - Present
Meharry Medical College February 2010 - August 2012
Comcast 2002 - 2006
Comcast Cable 1999 - 2004
Skills
Troubleshooting, Computer Hardware, Software Documentation, Windows, Customer Service, Mac OS X, Microsoft Office, Information Technology, Outlook, Windows 7, Team Building, Process Improvement, Access, Workforce Management, Project Management, Leadership, Microsoft Excel, Servers, Networking, OS X, System Administration, Help Desk Support, XP, Program Management
Education
University of Phoenix
Comcast Cable May 2007 - Present
Liberty Mutual Group October 2005 - March 2007
Education
University of Phoenix 2009 — 2012
Finance Management
Comcast Cable September 2012 - Present
Comcast Cable September 2010 - August 2012
AT&T Broadband/Comcast Cable June 2002 - September 2010
AT&T Broadband/Comcast Cable April 1997 - June 2002
Skills
Leadership, Team Leadership, Leadership Development, Cross-functional Team..., Technical Leadership, Process Improvement, Management, Operations Management, Customer Satisfaction, Customer Experience, Empowerment, Employee Engagement, Customer Engagement, Business Strategy, Creativity, Innovation, Mentoring, Customer Driven, Telecommunications, Sales Operations, Wireless, Training, Vendor Management, Broadband, VoIP, Troubleshooting
Education
University of Phoenix 2012 — 2014
Masters of Business Administration, Business Administration, Management and Operations, GPA 3.80
University of Phoenix 2004 — 2008
Bachelor of Science in Business Administration, Business with a concentration in Human Resources
Comcast Cable January 2007 - Present
ES Consulting September 2004 - March 2006
Nordstrom July 2003 - August 2004
Skills
Instructor-led Training, Instructional Design, Coaching, Call Center, Customer Retention, ADDIE, Learning Management...
Education
University of Phoenix 2009 — 2011
Master of Arts, Education
Wichita State University 1989 — 1994
BA, Liberal Arts
UPS July 2003 - Present
AT&T September 1996 - September 2002
Comcast Cable January 1994 - September 1996
Skills
Operations Management, Logistics, Transportation..., Freight, Shipping, Warehousing, Logistics Management, LTL, 3PL, Trucking, Supply Chain, Customer Service, Customer Retention, Microsoft Excel, E-Learning, 10 Key, Microsoft Office, Project Management, Strategic Planning, Typing, Youth Development
Education
University of Phoenix 2005 — 2009
Bachelor of Science in Busiess with a concentration in Management, Business, Management, Marketing, and Related Support Services (logistics)
Pittsburgh Beauty Academy 1983 — 1984
Cosmotologist License, Haircare
Comcast Cable June 2015 - Present
PECO Energy March 2008 - Present
excelleRx 2002 - 2008
Skills
Process Improvement, Call Centers, Customer Experience, Team Building, Call Center, Customer Service, Management, Program Management, Leadership, Business Analysis, Strategic Planning, Data Analysis, Business Process..., Customer Satisfaction, Operations Management, Coaching, Analysis, Team Leadership
Education
University of Phoenix
BA, Business Management
DIVDAT July 2014 - Present
Inergy Automotive Systems October 2012 - July 2014
Yanfeng USA January 2010 - October 2012
Comcast Cable April 2009 - January 2010
Skills
Troubleshooting, Technical Support, Cable Modems, Call Center, BMC Remedy, VoIP, Telephony, Routers, TCP/IP, Cabling, Avaya, Telecommunications, Computer Network..., Help Desk Support, Active Directory, Computer Hardware, T1, Cisco Technologies, XP, Switches, Windows 7, Wireless Networking, Management, Windows XP, Hardware, DHCP, Networking, Servers
Education
University of Phoenix 2007 — 2009
AAIT, Information Technology
Comcast Cable
Skills
Telecommunications, IP, VoIP, Troubleshooting, Wireless
Education
University of Phoenix 2004 — 2009
Alternative Courier February 2015 - Present
ABC Wildlife June 2014 - January 2015
Career Education Corporation August 2010 - November 2012
Comcast Cable November 2007 - April 2010
Verizon Wireless August 1999 - December 2006
Skills
Customer Service, Customer Retention, Customer Satisfaction, Sales, Training, Outlook, Troubleshooting, Coaching, Microsoft Office, Account Management, Team Building, Networking, Customer Experience, Data Entry, Technical Support, Team Leadership, Microsoft Excel, Leadership, New Hire Orientations, Customer Support, Project Planning, SharePoint, Event Management
Education
University of Phoenix
Comcast Cable September 2008 - January 2013
Target September 2006 - September 2008
Giant Food September 2003 - September 2005
Countryside Carry January 2000 - January 2003
Skills
Troubleshooting, Access, Customer Satisfaction, Network Administration, Data Entry, Software Engineering, Software Documentation, Agile Methodologies, Technical Support, Windows, Programming, Drupal, Flash, Visual Studio, Eclipse, Microsoft Excel, Customer Service
Education
University of Phoenix 2010 — 2012
BS, Software Engineering
Community College of Baltimore County 2006 — 2010
AA, Information Systems
Comcast Business November 2014 - Present
Sassie As Me March 2014 - Present
Comcast Business June 2013 - November 2014
Comcast Business February 2012 - June 2013
Comcast Business May 2010 - February 2012
Comcast Business August 2009 - May 2010
Comcast Cable October 2006 - August 2009
Skills
Customer Service, Sales, Telecommunications, Team Building, Coaching, Management, Call Centers, Training, Customer Satisfaction, Team Leadership, Strategic Planning, Leadership, Customer Retention, Retail
Education
University of Phoenix
Technicom Services August 2011 - Present
Comcast Cable July 2007 - September 2010
Dwyer Kitchens 2005 - 2007
Skills
Call Centers, Telecommunications, Customer Satisfaction, Broadband, Telephony, VoIP, Operations Management, Customer Retention, Troubleshooting, Customer Service, Customer Experience, Workforce Management, Process Improvement, Team Building, Team Leadership, Vendor Management, Product Management, Outsourcing, Forecasting
Education
University of Phoenix 2008 — 2010
BA, Business Management
Comcast August 2005 - Present
Comcast February 2011 - May 2014
Comcast Cable January 2007 - February 2011
US Army 2000 - 2005
Skills
Product Marketing, Telecommunications, Customer Retention, Call Centers, Direct Sales, Wireless, Account Management, Broadband, Sales, Customer Experience, Direct Marketing, Team Leadership, Leadership, Team Building, Telephony, Product Management, Marketing Strategy, Customer Service, Advertising, Marketing, Marketing Communications, Customer Acquisition, Training, Outlook, Microsoft Office, Social Networking, Microsoft Excel, Troubleshooting
Education
University of Phoenix
Business Administration and Management, General
Comcast Cable
Skills
Vendor Management, Telecommunications, MS Project, Cross-functional Team..., Program Management
Education
Strayer University 2008 — 2011
master, Project Management
University of Phoenix 2006 — 2008
Master, Business
University of Phoenix June 2009 - Present
Comcast Cable March 1996 - June 2010
Wells Fargo October 1990 - March 1995
Skills
Vendor Management, Telecommunications, Team Leadership, VoIP, Process Improvement, Security, Leadership, IT Strategy, Team Management, Databases, Public Speaking, Testing, Network Security, Unix, C++ Language, Windows, Technical Support, Networking, Troubleshooting, Call Centers, Routers, Customer Experience, Customer Satisfaction, Visio, Wireless
Education
University of Phoenix 2012 — 2013
Masters Degree, Computer and Information Systems Security/Information Assurance, A
University of Phoenix 2010 — 2012
Bachelor's degree, Computer and Information Sciences and Support Services, 3.15 to 4.0
NAYA Family Center September 2009 - Present
Martin McALLISTER CONSTRUCTION June 2003 - September 2009
Comcast Cable June 2001 - June 2003
Skills
Management, Nonprofits, Research, Community Outreach, Event Planning, Fundraising, Strategic Planning, Budgets, Program Development, Project Management
Education
University of Phoenix 2002 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Hardwired Gaming May 2010 - Present
Comcast Cable 2009 - 2011
Skills
Video Games, Community Management, Online Marketing, Social Media, Product Marketing, Copywriting, Email Marketing, Online Gaming, Computer Games, Sales, Facebook, Social Media Marketing, Twitter, Graphic Design, Event Management, Event Planning
Education
University of Phoenix
Bachelor's degree
Honda of Oakland May 2012 - Present
Honda Of Oakland May 2012 - Present
Comcast Cable 2009 - 2011
MegaPath Inc. 2005 - 2007
Skills
Call Centers, Customer Service, Finance, Financial Analysis, Financial Reporting, Telecommunications, Forecasting
Education
University of Phoenix
Business Administration and Management, General
Comcast Cable March 2009 - Present
Chrysler 1998 - 2009
Skills
Troubleshooting, Active Directory
Education
University of Phoenix 2011 — 2012
Associate of Science (A.S.), Information Technology
Comcast Cable April 2011 - April 2012
The Home Depot March 2004 - August 2010
Skills
Forklift Operator, Spanish-speaking
Education
University of Phoenix 2012 — 2013
Flex Benefits Administrators (contract) March 2014 - May 2014
Samsung Engineering June 2013 - January 2014
Academy Sports + Outdoors March 2013 - June 2013
Thermo Fisher Scientific October 2012 - March 2013
Severn Trent Services October 2012 - October 2012
LifeSafer Interlock November 2011 - September 2012
GMS Dental August 2008 - November 2011
Comcast Cable February 2007 - August 2008
Verizon Wireless April 1999 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Office..., Epicor, Certiphi, Taleo, Lotus Notes, Adobe Acrobat, peoplefluent
Education
University of Phoenix 2010 — 2014
Bachelors, Criminal Justice of Administration
Comcast Cable April 2008 - Present
Comcast Cable 2008 - 2012
Education
University of Phoenix
Comcast Cable April 2014 - Present
Comcast January 2010 - March 2014
Sears Home Improvement Products July 2007 - October 2009
Whitlow Chevrolet April 2006 - July 2007
FedEx Ground September 2000 - April 2006
Skills
Direct Sales, Sales, Outlook, PowerPoint, Team Leadership, Customer Service, Team Building, Customer Experience, Event Management, Employee Training, B2B, Project Management, Salesforce.com, Active Directory, Advertising, Call Centers, Coaching, Customer Retention, Customer Satisfaction, Leadership, Management, Microsoft Excel, Process Improvement, Operations Management, Public Speaking, Sales Management, Sales Operations, Servers, Strategic Planning, Program Management, Training, Microsoft Office
Education
Liberty University 2011 — 2013
Bachelor of Science (BS) Business Administration, Project Management
University of Phoenix 2009 — 2011
Associate of Arts Concentration in Foundations of Business, Business Administration and Management, General
Retired and enjoying time with family June 2013 - Present
Comcast Cable April 2007 - June 2013
Skills
Telecommunications, Troubleshooting, Customer Service, VoIP, Wireless, IP, Management, Project Management, Networking, Customer Satisfaction
Education
University of Phoenix
Associate's degree, Information Technology
PALETA May 2013 - Present
Wescom Credit Union March 2004 - March 2007
Comcast Cable March 1998 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2002 — 2004
Crenshaw High School 1987 — 1988
General Education, High School Diploma
AlliedBarton Security Services November 2014 - Present
Comcast Cable March 2014 - November 2014
Comcast Cable July 2012 - February 2014
AlliedBarton Security Services July 2011 - July 2012
ZUCKERMAN HONICKMAN/DELTA INDUSTRIES July 2007 - July 2011
Education
University of Phoenix
Master of Science, Accountancy
University of Phoenix
Bachelor of Science, Business/Accounting
Carrington College, Stockton CA February 2014 - Present
ProCare One/CareerStaff Unlimited March 2013 - February 2014
Comcast Cable June 2004 - January 2010
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Union 1693 February 2014 - Present
Millwright Union 1693 February 2014 - Present
Tappio Tree Service May 2012 - October 2013
Comcast cable September 2005 - April 2012
Skills
Word, Excel, ..., organization, 30+ wpm...
Education
University of Phoenix 2010 — 2015