Connextions Company
Industry: Software company
DescriptionHeadquarters: Orlando, Florida, United States Founded: 1992 Parent organization: TeleTech Healthcare Solutions, Inc. Subsidiaries: bConnected Software Inc., Connextions HCI, LLC, Connextions HCI NM, LLC
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Connextions Employees
Orlando Regional Medical Center November 2014 - Present
LA Fitness February 2013 - July 2013
The Boys and Girls Club of Central FL September 2012 - February 2013
Connextions August 2011 - May 2012
Kaufman, Rossin & Co. June 2010 - June 2011
Miami-Dade Fire Rescue Department May 2007 - May 2009
Skills
Team Building, Recruiting, Payroll, Event Planning, Community Outreach, Microsoft Office, Nonprofits, PowerPoint, Public Speaking, Customer Service, Microsoft Excel, Research, Social Media, Fundraising, Event Management, Public Relations, Management
Education
Florida International University
Industrial/Organizational Psychology
Union County Public Schools July 2012 - Present
Wells Fargo August 2010 - June 2012
ITT Technical Institute December 2010 - December 2010
NCO Financial Systems May 2009 - December 2009
Convergys November 2008 - May 2009
Connextions June 2008 - October 2008
RGIS Inventory Specialist September 2007 - May 2008
Skills
Computer Hardware, Windows 7, XP, Active Directory, Troubleshooting, Lotus Notes, Windows, Customer Service, Technical Support, Network Security, Help Desk Support, VMware, Switches, Software Documentation, Hardware, Group Policy, Software Installation, Servers, Operating Systems, Management, Network Administration, Microsoft Exchange, TCP/IP, Laptops, VPN, Printers, BMC Remedy, Computer Repair, Computer Security, Security, Wireless Networking, OS X, Windows XP Pro, Remote Desktop, System Administration, Networking, Routers, Windows Server, DNS, System Deployment, Blackberry Enterprise..., DHCP, Citrix, Windows Vista, A Certified, Blackberry, Cisco Technologies, Windows XP
Education
Strayer University-North Carolina 2012 — 2015
Master of Business Administration (MBA), Information Systems Management
ITT Technical Institute-Charlotte South 2010 — 2012
Information Systems Security
ITT Technical Institute-Charlotte South 2008 — 2010
Computer Networking Systems
Robert Half Technology January 2015 - Present
Corporate Technologies LLC July 2014 - November 2014
Bloomingdale's October 2013 - July 2014
RealPage, Inc. February 2013 - September 2013
BroadPath Healthcare Solutions September 2012 - December 2012
Connextions August 2010 - September 2012
Skills
Non-profits, Coaching, Leadership Development, Microsoft Office, Customer Service, Public Speaking, Social Media, Strategic Planning, Social Networking, Personal Development, Creative Writing, PowerPoint, Budgets, Training, Management, Nonprofits, Process Improvement, Employee Relations, Performance Management, Team Building, Call Centers, Sales, Negotiation, Time Management, Leadership, Account Management, Project Management, Change Management, CRM, Insurance, Sales Management, Operations Management
Education
Grand Canyon University 2008 — 2011
BS, Applied Management
Arts High School
The Sound Organisation June 2012 - Present
T-Mobile April 2009 - June 2012
Connextions August 2008 - April 2009
AT&T Mobility June 2006 - December 2007
Skills
Soft Skills, Technical Support, Technical Training, Electronics Repair, Performance Tuning, Training, Maintenance & Repair, Customer Satisfaction, Improvisation, Shipping, Business Correspondence, Wireless, Blackberry, VoIP
Education
Gaston College 2008 — 2008
GED
Connextions October 2012 - February 2014
Extend Health May 2011 - August 2012
Skills
Health Insurance, Insurance, Medicare, Call Centers, Life Insurance, Customer Service, Long-term Care, Employee Benefits, Disability Insurance, Process Improvement, Customer Satisfaction, Fixed Annuities, Term Life Insurance, Outlook, Sales, Access, Microsoft Excel, Microsoft Office, Team Building, Property & Casualty...
Education
ITT Technical Institute 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Everest College-Dallas 2008 — 2009
Certification, Medical Insurance Coding Specialist/Coder
Summit Broadband October 2014 - Present
Convergys February 2014 - October 2014
Connextions July 2013 - December 2013
Comcast Cable November 2006 - July 2013
Banco Popular de Puerto Rico 1997 - 2006
Skills
Telecommunications, VoIP, IP, Broadband, Telephony, Computer Network..., Troubleshooting, TCP/IP, Cisco Technologies, Call Center, Routers, Provisioning, Wireless, DOCSIS, Ethernet, Switches, Network Design, Computer Repair, Computer Maintenance, java, vbasic, SQL, Networking, Software Installation, Call Centers
Education
Florida Technical College 2012 — 2015
Bachelor's Degree, Information Technology, 3.8 GBA
Instituto de Banca y Comercio Inc 1990 — 1991
Certificate, Computer Programing, 3.80
Anthem, Inc. July 2015 - Present
Humana December 2013 - May 2015
Connextions May 2013 - November 2013
Connextions February 2013 - May 2013
UFPC June 2012 - December 2012
Indiana Unversity Southeast Writing Center September 2009 - December 2011
IUS Library June 2011 - August 2011
Newcomb Oil/Five Star Food Mart May 2010 - August 2010
Skills
Editing, Microsoft Office 2007, Administration Jobs, Office Management, Organization, Telecommunications, Switchboard, Software, French to English, English to French, English Composition, English grammar, Proofreading, Filing, Interpersonal..., Customer Satisfaction, Graphite Drawing, Acting, Voice Acting, Voice & Accent, Customer Service, Data Entry, Microsoft Office, PowerPoint
Education
Indiana University-Southeast 2007 — 2011
Bachelor of Arts, French/Minor in International Studies
Connextions August 2009 - Present
Food Express ,Inc September 2007 - January 2010
It's All Good B-B -Que April 2002 - August 2007
Skills
Health Insurance, Team Building, Call Center
Education
Gwinnett Technical College 2002 — 2004
Associate, Management
Waukegan Township H.S.
Department of Health 2014 - Present
Connextions September 2013 - May 2014
Medifast Weight Control Centers July 2011 - November 2012
Florida Hospital November 2005 - July 2011
CVS Pharmacy July 2001 - October 2008
Skills
Dietetics, Nutrition Education, Nutritional Counseling, Healthcare, Health Education, Health Promotion, Supervisory Skills, Staff Supervision, Management, Medical Nutrition..., Public Health, Nutrition, Customer Service, Public Speaking, Hospitals, Microsoft Office, PowerPoint, Wellness, Team Building, Weight Management, Training, Clinical Research
Education
Howard University 1998 — 2003
Bachelor's degree, Nutrition Sciences
Connextions July 2014 - Present
The Limited September 2012 - December 2012
Wells Fargo April 2012 - August 2012
Forever 21 July 2010 - January 2011
Skycity Ent. May 2009 - January 2011
Charlotte Regional Visitors Association May 2010 - July 2010
Convergys January 2010 - March 2010
Little Angels Learning Academy November 2007 - May 2008
Starbucks Coffee July 2005 - September 2005
Skills
Photoshop, Illustrator, Paint Shop Pro, Fashion Shows, Online Marketing, Email Marketing, Public Speaking, Public Relations, Desktop Publishing, Microsoft Office, Advertising, Adobe, Dance, Cosmetology, Writing, Singing, Event Planning, Bartending, Graphic Design, Project Planning, Social Media Marketing, Customer Service, Sales, Facebook
Education
Johnson C. Smith University 2012 — 2014
Visual and Performing Arts, Graphic Design, Dance, Junior
Full Sail University 2010 — 2011
Graphic Design
Independence High School 2003 — 2007
Diploma, General education
Connextions March 2014 - Present
Paradise Bakery September 2013 - March 2014
Kohl's Department Stores November 2011 - March 2014
AMF December 2010 - October 2011
Education
Estrella Mountain Community College 2011 — 2014
Associate of Arts (AA), Elementary Education and Teaching
DaVita October 2008 - Present
Hard Knocks, LLC. July 2007 - July 2008
Connextions December 2006 - July 2007
Hewitt Associates 1999 - 2006
The Walt Disney Company 1997 - 1999
Skills
Process Improvement, Performance Management, Project Management, Management, Management Consulting, Instructional Design, Research, Vendor Management, Call Center, Operations Management, BPO, Organizational..., Team Building, Outsourcing, Program Management, Business Analysis, Business Process..., Call Centers, Disaster Recovery, IT Operations, IT Strategy, Integration, Leadership, SDLC, Strategic Planning, Strategy, System Administration, Training, Troubleshooting
Education
University of Phoenix 2006 — 2008
B.S., Information Technology, Visual Communication
Florida State University - College of Business 1987 — 1989
Marketing
Satcom Direct June 2014 - Present
Computer Sciences Raytheon May 2006 - May 2014
Ferno Washington October 2004 - December 2006
Harris Corporation November 2003 - August 2004
Boeing October 2002 - October 2003
Connextions November 2001 - March 2002
SAS June 2000 - July 2001
Skills
C#, .NET, Agile Methodologies, WPF Development, WPF, MVVM, REST, SQL, T-SQL, MVP, MVC, LINQ, ReSharper, Unit Testing, Security+, MCITP, Microsoft Certified..., SharePoint, AJAX, ASP.NET, ASP.NET AJAX, Telerik, Telerik Controls, JavaScript, jQuery, iPhone Application..., iOS development, WinForms, Objective-C, Entity Framework, Design Patterns, Visual Basic, ASP, XML
Education
Florida Institute of Technology 2007 — 2013
Master of Science (M.S.)
University of North Carolina at Wilmington 1996 — 2000
Bachelor of Science (B.S.)
Providence Student Union January 2015 - Present
Connextions January 2014 - April 2014
Clean Water Action November 2013 - November 2013
The Schoolhouse at Mutianyu July 2013 - October 2013
Best Learning May 2012 - June 2013
Grinnell College Bookstore May 2011 - August 2011
Grinnell College Dining October 2008 - February 2010
Skills
Conflict Resolution, Event Planning, Sculpture, Poetry, Linguistics, Social Media, Social Sciences, History, Mediation, Higher Education, Statistics, Grant Writing, Research, Teaching, Public Speaking, Microsoft Excel, Editing, Fundraising, Nonprofits, Volunteer Management, Community Outreach, PowerPoint
Education
Grinnell College 2008 — 2012
History, History, Linguistics, Anthropology
Cushing Academy
Grady Health System November 2013 - Present
Self Employed June 2013 - Present
ISUDU Fitness Magazine January 2014 - December 2014
US Congress July 2013 - November 2013
Florida A&M University October 2012 - August 2013
American Bar Association March 2012 - March 2013
Centers for Medicare & Medicaid Services May 2012 - August 2012
NATIONAL AFRICAN AMERICAN DRUG POLICY COALITION ( NAADPC) August 2011 - May 2012
THE ELDER LAW CENTER OF KIRSON AND FULLER August 2011 - February 2012
Connextions May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Healthcare, Research, Microsoft Word, Legal Writing, Public Speaking, Conference Coordination, Leadership, Program Management, Policy, Public Policy, Higher Education, Analysis, Health Policy, Westlaw, Legal Research, Policy Analysis, Nonprofits, Lexis, Legislative Relations, Government, Public Lectures, Legislative Research, Mediation, Community Outreach, Event Planning
Education
Florida Agricultural and Mechanical University, College of Law 2010 — 2013
Doctor of Law (J.D.)
Kennesaw State University 2006 — 2009
Bachelor of Arts (B.A.), English Language and Literature/Letters
Mercer University
Mercer May 2014 - Present
Yukon-Kuskokwim Health Corporation February 2013 - April 2013
Connextions January 2011 - March 2012
Education
Indiana University-Southeast
Presbyterian Publishing Corporation July 2015 - Present
Fern Creek High School July 2014 - Present
NSHMBA 2014 - Present
Optum (Connextions) April 2014 - July 2015
UPS October 2012 - January 2015
Connextions July 2013 - April 2014
Ponce Art Museum - Puerto Rico 2010 - 2012
AIESEC 2009 - 2010
Renaissance tile and stone 2009 - 2010
Skills
Bilingual-English/Spanis..., Word Processing, Microsoft Office, Project Management, Microsoft Excel, Commercial Litigation, Cold Calling, Talent Acquisition, Talent Scouting, ADDIE Model, VARK model, Sales, Customer Service, Customer Satisfaction, Time Management, Telephone Skills, Training, Outlook, Data Entry, Call Centers, Social Networking, Leadership, Access, SAP ERP, Procurement and..., Sales and service, Operations analytics, Travel Management, Regulatory Compliance, Inventory Management, Process Scheduler, Teamwork, Team Building, Team Leadership, Networking, Salesforce.com, Facebook, Recruiting, Event Planning, Payroll, Customer Retention, Microsoft Word, PowerPoint, Management, Logistics, Administration, Coaching, Analysis, Account Management, Critical Thinking
Education
Indiana Institute of Technology 2015 — 2017
MSOL - Master in Organizational Leadership - Candidate, Human Resources Management/Personnel Administration, General
Pontificia Universidad Católica de Puerto Rico 2007 — 2012
Bachelor of Science (BS), General Studies
Doss High School 2002 — 2006
One Elite Cord Corporation February 2015 - Present
Maxlovn Music Group March 2009 - Present
Comcast October 2008 - March 2010
Get Rich Group (Indie Label) November 2008 - January 2010
wells fargo 2007 - 2008
connextions 2003 - 2007
fedex 1999 - 2002
Skills
Budgets, Customer Service, Entertainment, Event Management, Event Planning, Management, Music, Music Industry, Music Production, Quality Assurance, Recording, SEO, Small Business, Social Media, Social Media Marketing, Social Networking, Songwriting, Sound, Team Building
Education
Florida Metropolitan University 1993 — 1995
Computer Science, Computer science, Business
Valencia College 1990 — 1991
Pre Law, Law, Business
University of Maryland College Park
Master of Business Administration (M.B.A.), Business Entrepreneur
Kangaroo Express, an operating trade name of The Pantry, Inc. March 2014 - Present
Circle K April 2013 - December 2013
Badpuppy Enterprises, Inc. February 2011 - December 2012
Bonnier Corporation August 2008 - February 2011
InCharge Institute April 2007 - February 2008
Connextions February 2006 - April 2007
EGP, INc. April 2004 - November 2005
Sonitrol 2002 - 2003
Skills
Advertising, Email Marketing, Online Marketing, Social Media Marketing, Retail, Social Media, Marketing, Customer Service, Digital Marketing, Online Advertising, Sales, Photoshop, Event Planning, Account Management, Leadership, Digital Media, E-commerce, WordPress, Web Design, Illustrator, Microsoft Excel, Merchandising, Microsoft Word, Dreamweaver, Microsoft Office, Adobe Creative Suite, Training, Adobe Acrobat, HTML, Strategy, Facebook
Education
International Academy of Design 2003 — 2005
Assoc Science, Web Design
Cocoa High School 1998 — 1999
Diploma, General Studies
Middleburg High School 1993 — 1999
General Studies
McCracken County Public Schools July 2014 - Present
Hannan Supply September 2013 - Present
Connextions May 2013 - August 2013
Hannan Supply August 2012 - May 2013
Cylicron, LLC January 2011 - May 2012
Target May 2005 - September 2010
Skills
Purchasing, Microsoft Office, Supply Chain Management, Supply Management, Supply Chain, Manufacturing, Microsoft Excel, Negotiation, Elementary Education, Classroom Management, Director level
Education
Freed-Hardeman University 2004 — 2008
Bachelor of Science (BS), Child and Family Studies
Network Communications, Inc. March 2011 - August 2015
Micro Center November 2007 - March 2011
Connextions 2006 - 2007
Skills
Marketing, Facebook, Blogging, Technical Support, Adobe Acrobat, Retail, Social Media, Microsoft Word, Adobe Creative Suite, SEO, PowerPoint, WordPress, Copywriting, Social Media Marketing, Training, Web Content Management, Advertising, Copy Editing, Dreamweaver, Marketing Communications, Web Design, Digital Marketing, Web Analytics, Public Relations, Editing, Photoshop, Online Marketing, Sales, Social Networking, Publishing, Mac, Management, Creative Writing
Education
Georgia State University 2008 — 2009
Master of Arts (M.A.), English/Language Arts Teacher Education
University of Central Florida 2002 — 2004
Bachelor of Arts (B.A.), Creative Writing
Aon Hewitt July 2014 - Present
American Insurance Marketing Solutions May 2014 - July 2014
APAC Customer Services November 2013 - April 2014
Connextions August 2013 - November 2013
Aerotek May 2013 - August 2013
Randstad April 2012 - May 2013
TZ Insurance Solutions July 2012 - December 2012
Connextions July 2011 - December 2011
Pitney Bowes July 2007 - August 2011
Manpower January 2007 - September 2007
Skills
Inbound Marketing, Customer Experience, Interviews, Call Centers, Management, Creative Writing, Customer Service, Team Management, Content Management
Education
Francis Marion University 1997 — 1999
Bachelor of Science (BS), Chemistry
Connextions December 2010 - May 2012
Neff Packaging Solutions July 2010 - October 2010
Book and Music Exchange July 2009 - July 2010
Office Depot January 2009 - July 2009
Skills
PC and Mac comprehensive, Word Processing, Email, Color Printing, Fax, Cash Register, Sales Management
Education
Ivy Tech Community College 2007 — 2008
N/A, Graphic Design
Indiana University-Southeast 2006 — 2007
N/A, Business
New Albany High School 2003 — 2006
High School Diploma, General
Public Defenders Office - 4th Circuit, Jacksonville Florida January 2014 - Present
Cohen Battisti, Attorneys at Law January 2013 - April 2013
Community Legal Services of Mid-Florida, Inc. December 2012 - April 2013
Orange County Public Defenders Office June 2012 - July 2012
Connextions May 2011 - July 2011
Skills
Legal Research, Legal Writing, Civil Litigation, Criminal Law, Legal Issues, Research, Westlaw, Litigation, Public Speaking, Family Law, Lexis, Leadership, Courts, Legal Assistance, Personal Injury, Trials
Education
Florida Agricultural and Mechanical University, College of Law 2010 — 2013
MFRMLS May 2011 - Present
Workstream July 2010 - June 2011
Valencia Community College July 2009 - July 2010
SunGard Higher Education November 2005 - July 2009
Connextions March 2003 - November 2006
Skills
Active Directory, Windows Server, Group Policy, vSphere, VMware, Powershell, Photoshop, VBScript, SCCM, SCOM, DNS management, DHCP, SQL Server, Server Administration, Web Servers, IIS, WSUS, Forefront, Citrix, SAN, iSCSI, Dell PowerEdge Servers, Digital Certificates, Unified Communications, Unified Messaging, Graphic Design, Server Architecture, Hyper-V, Technical Support, Microsoft SQL Server, Servers, Network Administration, Networking, Help Desk Support, DNS, Troubleshooting, Operating Systems, System Deployment, Windows XP, Windows
Education
Full Sail University 1999 — 2001
Associates, Digital Media
Connextions 2000 - 2011
Skills
Vendor Management, Call Centers, Process Improvement, Project Management, Microsoft Office
Education
Florida International University 1998 — 1999
Bachelor's degree, Public Relations/Image Management
Connextions 2013 - 2013
Hamilton & Associates February 2008 - July 2009
Skills
Microsoft Office, Microsoft Windows 98, Quickbooks, Medisoft, Answering Phones, Copying, Fax, Customer Service, Schedules, Data Entry, Accounts Payable, Payroll, Accounts Receivable, Databases, Spreadsheets, Cash Flow, POS, Telephone Skills
Education
Fayetteville State University 2015 — 2016
Bachelor of Science (B.S.), Criminal Justice
Fayetteville Technical Community College 2013 — 2015
Associate of Science (A.S.), Criminal Justice
Adventist Health June 2014 - Present
Orlando Health March 2011 - May 2014
Connextions May 2010 - December 2010
2010Hewitt Associates August 2009 - March 2010
AT&T August 2008 - May 2009
Kaycan, Ltd December 2004 - December 2007
Lvl 1 Lockheed Martin November 2001 - September 2002
Skills
Customer Satisfaction, Customer Service, Outlook, Call Center, Troubleshooting, Computer Hardware, Windows, Software Documentation, Networking, XP, Laptops, Windows 7, Software Installation, Active Directory, Servers, Call Centers, Citrix, System Administration, Technical Support, Vendor Management, Windows XP, Help Desk Support, Service Desk, Operating Systems, Disaster Recovery, Microsoft Exchange, Information Technology, Healthcare Information..., HIPAA, Microsoft Office, VPN, Incident Management, Microsoft Office 2007, Windows Vista, PowerPoint, Microsoft Word, Hardware, Administration, SQL
Education
Florida Technical College 2010 — 2011
A.S., Criminal Justice
Americare School of Nursing 2008 — 2008
Certificate, Pharmacy
Coleman Floor Company June 2013 - Present
Connextions July 2012 - January 2013
Skills
Healthcare, HIPAA, Healthcare Information..., Medicare, Customer Service, EMR, Microsoft Office, Process Improvement, Software Documentation, Hospitals, Medical Terminology, Health Insurance, Nursing, Training, Call Centers, Microsoft Excel, Data Entry, Team Building, PowerPoint, Microsoft Word, Medical Records
Education
Everest University-Brandon 2011 — 2014
CCP Marketing, Inc. March 2014 - Present
The Orlando International Film Festival May 2014 - May 2014
Connextions October 2012 - January 2014
Hope and Help Center of Central Florida, Inc http://hopeandhelp.org/ May 2012 - September 2012
Aircraft Service International Group (ASIG), September 2007 - May 2008
Ajilon Professional Staffing July 2007 - September 2007
Adecco USA January 2007 - May 2007
Summit Aviation, a subdivision of Summit Jet, LLC February 1999 - June 2006
Summit Aviation, a subdivision of Summit Jet, LLC January 1998 - February 1999
Fremont Industrial Corp. January 1989 - January 1998
Skills
Collections, Aviation Accounting, Contract Management, Microsoft Word, Microsoft Excel, Executive Support, Non-profits, Non-profit Volunteer, Telemarketing, Insurance, Communication, Monthly Closing, Year-end Close, Payables, Receivables, Organizing, Microsoft Outlook, Accounts Payable, Accounts Receivable, Outlook, Nonprofits, Customer Service, Leadership, Training, Microsoft Office, Customer Satisfaction, Retail, Budgets, Sales, Team Building, Time Management, Social Networking, Analysis, Management, Employee Benefits, Call Centers, Human Resources
Education
Connextions College of Insurance 2012 — 2012
240 Florida State Health Insurance License & 214 Florida State Life & AnnuitiesInsurance License, Insurance, 3.7
Rockford University Continuing Education Center 2002 — 2002
Certificate of Continuing Education, Collecting Accounts Receivable, 4.0
Farmingdale State University of New York 2001 — 2002
some college Accounting, Accounting 102
Nassau Community College 2000 — 2001
some college, Business and Accounting
SUNY Stony Brook 1983 — 1984
Some college, Psychology, Theater
Fairleigh Dickinson University 1981 — 1983
some college, Psychology
TZ Insurance Solutions August 2014 - Present
Connextions June 2013 - April 2014
Connextions July 2010 - June 2013
Americredit Financial Services October 2007 - February 2010
Office Team May 2007 - August 2007
IntelliRisk Management Corporation September 2006 - February 2007
NCO Group June 2004 - August 2006
Skills
Call Centers, Customer Service, Management, Collections, Data Entry, Filing, Receptionist Duties, Customer Satisfaction, Fax, Team Leadership, Telephone Skills, Customer Experience, Microsoft Word, Customer Retention, Training, Sales, Outlook, PowerPoint, Microsoft Excel, Microsoft Office, Research, Team Building, Time Management, Team Management, Teamwork, Troubleshooting, Payments, Public Speaking, Leadership, Credit, Call Center, Program Management, Sales Management, Account Management, Insurance, Coaching, Negotiation, Employee Benefits, Process Improvement
Education
Guilford Technical Community College 2005 — 2006
none, Business Management
Bryant & Stratton Career College 2002 — 2003
none, Accounting and Business Management
Bayside High School 1998 — 2001
Metaverse Mod Squad February 2015 - Present
Independent Game Developer May 2013 - Present
Metaverse Mod Squad February 2013 - February 2015
Metaverse Mod Squad July 2011 - February 2013
Connextions September 2010 - February 2011
MLG Insider LLC November 2009 - January 2011
Amateur Softball Association April 2006 - June 2009
Skills
Game Design, Level Design, Story Design, Gameplay Balancing, Game Design..., Level Mock-Ups, Oral & Written..., Unreal Development Kit, Unreal Engine 3, Unity3D, UnrealScript, Beginner Microsoft..., Customer Service..., Forum Moderation, Zendesk, Parature, Game Journalism, Gameplay, Systems Design, Mission Design, Microsoft Visio, Excel,..., Perforce, Unity Asset Server, Unreal Kismet Visual..., C#, C++, Zendesk Setup &..., Game Support Consulting, Game Moderation, Officiating Baseball,..., Game Development, Video Games, Social Games, Gaming, Computer Games, MMO, Casual Games, Community Management, Community Sites, Customer Service, Game Balance, Game Design Documents, Game Mechanics, Game Programming, Gaming Industry, MMORPG, Mobile Games, Multiplayer, Online Gaming, Online Moderation
Education
Full Sail University 2009 — 2012
Bachelor of Science, Game Design, 3.44
Constant Contact April 2009 - Present
Connextions July 2008 - December 2008
CSN Stores March 2007 - April 2008
A.F. Fitzgerald Tile, Inc. June 2001 - July 2005
Skills
Email Marketing, Customer Service
Education
National Academy of Sports Medicine 2010 — 2010
CPT, Personal Training
Florida State University 2003 — 2005
BS, Studio Art/Graphic Design
Salem State University 2001 — 2003
Graphic Design
Walmart November 2013 - Present
United States Navy Reserve June 2012 - Present
Connextions March 2010 - June 2011
United States Navy September 1995 - September 2009
Skills
Cisco Technologies, Active Directory, Call Centers, Computer Hardware, Computer Repair, Customer Service, Databases, Disaster Recovery, Leadership, Management, Microsoft Office, Networking, Operating Systems, Operations Management, Outlook, Process Improvement, Program Management, Project Management, Servers, Software Documentation, Software Installation, System Administration, TCP/IP, Team Building, Team Leadership, Technical Support, Training, Troubleshooting, VMware, Visio, Windows, Access, Windows 7, Windows Server, XP
Education
Florida Technical College 2013 — 2016
Bachelor's Degree, Web Design and Programming, 3.17
New Horizon Computer Learning Center 2011 — 2013
CompTIA A+ Certification
ITT Technical Institute of Technology 2009 — 2011
Associate's Degree, Computer Networking Systems, 3.54
Total Property Pros July 2015 - Present
NorComp, A Division of EDAC (America) Ltd. February 2014 - Present
7 Fold Technologies July 2013 - September 2013
GoLocoDeals.com June 2013 - September 2013
Connextions December 2012 - May 2013
Skills
Team Building, Social Media, Marketing Communications, Customer Service, Sales, Time Management, Strategic Planning, Sales Operations, Advertising, Retail, Public Speaking, Management, Marketing, Social Media Marketing
Education
Franklin University 2015 — 2017
Bachelor of Science (B.S.), Marketing, 4.0
Rowan-Cabarrus Community College 2012 — 2014
A.A.S., Business Administration and Business Administration - Marketing & Retailing, 4.0
Z.B.Vance High School 2006 — 2008
Diploma
Florida Spine Care Center March 2012 - Present
Connextions September 2011 - March 2012
Injury Mid Florida Rehabilitation March 2006 - November 2010
Skills
Medical Terminology, Healthcare, Data Entry, Medical Records, EMR, HIPAA, Hospitals, Medical Billing, Administrative..., Healthcare Management, Customer Service, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Cpr Certified, PowerPoint, Telephone Skills, Appointment Scheduling, Medical Coding
Education
Everest University-South Orlando 2013 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Everest University-South Orlando 2011 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
Optum/Legacy Connextions October 2014 - Present
Connextions May 2012 - October 2014
Connextions December 2011 - May 2012
Connextions August 2011 - December 2011
Taco Bell August 2010 - August 2011
LDM Retail Associates, Inc. January 2007 - August 2010
Skills
Restaurants, Food Service, Inventory Management, Customer Service, Time Management, Leadership, Microsoft Office, Telephone Skills, Employee Training, Hiring, Customer Satisfaction, Training, Teamwork, Call Centers, Microsoft Excel, Performance Management, Coaching, People Skills, Analysis, Process Improvement, Account Management, Team Building
Education
Indiana University-Southeast 2002 — 2008
Philips Healthcare December 2014 - Present
Telstra July 2012 - July 2014
JP Morgan Chase March 2011 - July 2012
JPMorgan Chase November 2007 - March 2011
SanDisk February 2006 - November 2007
Connextions January 2004 - February 2006
Convergys September 2001 - September 2003
Super Pet Center June 1991 - July 2001
Chase Manhattan Bank, N.A. January 1991 - July 1993
Banco De Ponce January 1986 - May 1989
Skills
BPO, Call Center, Outsourcing, Management, Performance Management, Offshoring, Workforce Management, Vendor Management, Customer Experience, Contact Centers, Process Improvement, Service Delivery, Operations Management, Call Center Development, Sla, Inbound Marketing, Customer Satisfaction, Business Process..., Business Analysis, Change Management, Team Management, IVR, Program Management, Strategy, Risk Management, Operational Excellence, Call Centers, Telecommunications, Technical Support, Team Leadership, CRM, Avaya, Leadership, Cross-functional Team..., Customer Retention, Project Delivery, Business Transformation, Stakeholder Management, Business Process, Transition Management, PMO, Relationship Management, Project Portfolio..., Resource Management, Executive Management, Capacity Planning, Outsourcing Management
Education
Devry University 2001 — 2003
BS, BS in Information Technology Management
Inter-American University of Puerto Rico-Metropolitan Campus 1982 — 1986
BS, BS in Computer Information Systems (Minor in Business Management)
Barbers Unlimited Cleaning January 2011 - Present
Connextions August 2010 - January 2011
Brookdale Senior Living October 2008 - July 2009
Express Scripts June 2003 - May 2004
Skills
Professional Services, Microsoft Certified..., Professional..., Professional Experience, Medication..., Cpr Certified, Secretarial Skills, Office Administration, Administrative..., Customer Service, Customer Insight, Customer Experience, Customer Retention, Customer Oriented, Customer Acquisition, Customer Support, Hair Extensions, Hair Cutting, Hair Care, Hospitality, Training, Sales, Data Entry, Administration, Advertising, Outlook, Small Business, Team Building, Marketing, Event Planning, Microsoft Word, Fundraising, Budgets, Leadership, Social Networking, Leadership Development, Community Outreach, Coaching, Telephone Skills, Healthcare, Volunteer Management, Microsoft Excel, Account Management, Social Media Marketing, Public Relations, Nonprofits, Phone Etiquette, Social Media, Online Marketing, Customer Satisfaction
Education
Health & Style Institute 2014 — 2015
Cosmotology License, Cosmetology, Barber/Styling, and Nail Instructor
Guilford Technical Community College 2012 — 2013
Associate's degree, International Business/Trade/Commerce
Rowan-Cabarrus Community College 2009 — 2010
Certificate, Medical Office Management/Administration
West iredell high school
West iredell high school
West iredell high school
West iredell high school
West iredell high school
OptumHealth Education January 2013 - Present
Connextions November 2012 - January 2013
Connextions September 2008 - December 2012
Connextions May 2006 - 2009
Skills
Instructional Design, Troubleshooting, Articulate Studio, Camtasia, Professional Mentoring, Team Building, Quality Assurance, E-Learning, ADDIE, Call Center, Health Insurance, Software Documentation, Problem Solving, Customer Service, Performance Improvement, Call Centers, Needs Analysis, Mentoring, Instructor-led Training, Technical Writing, Learning Management, Coaching, Management, Writing, Health Care Reform, Multimedia, Podcasting, Web Content Management, Content Development, WebEx, Online Research, Digital Cinematography, Adobe Acrobat, Joomla, Moodle, Boolean Searching, Boolean Logic, Digital Design &..., TechSmith, Experience Working with..., Professional..., Training, SnagIt, Leadership
Education
Full Sail University 2012 — 2014
Bachelor's of Science, Digital Cinematography, 3.6 GPA
McAlister's Deli April 2014 - Present
Connextions July 2013 - April 2014
McDonald's Corporation March 2012 - October 2013
Sodexo Corporate Services December 2007 - December 2011
Eurest July 2000 - December 2007
Skills
Menu Development, Catering, Food Safety, Cooking, Food, Chef, Hiring, HACCP, ServSafe, Budgets, Accounting
Education
Stevens-Henager College 2011 — 2015
Bachelor of Science (BS), Accounting, 3.65
Grossmont College 1992 — 2003
AA, Culinary Arts and Business Administration
San Diego State University-California State University 1998 — 2000
Marketing
Connextions 2012 - Present
polynesian isles resort 2011 - 2012
Rosen Shingle Creek 2009 - 2011
Skills
Teamwork, Microsoft Word, Spanish, English, Front Office, Hospitality, Hotels, Concierge Services, Resorts, Customer Service, Guest Service Management, Customer Satisfaction, Time Management, Training
Education
Strayer University 2014 — 2015
Bachelor's Degree, Business Administration and Management, General
everest university 2012 — 2014
assosicates, International Business
Florida Metropolitan University 2007 — 2007
MARY KAY 2011 - Present
Connextions September 2009 - Present
Skills
Makeovers, Skin Care, Fragrance, Cosmetics, Gift Baskets, Glamour, Beauty, Bridal Showers, Makeup Artistry, Gifts, Skin Care Products, Home Based Business, Acne, Microdermabrasion, Skin, Health Insurance, Life Insurance, Medicare Advantage
Education
Full Sail University
Bachelor of Arts (B.A.), Entertainment Business
Valencia Community College
Associate of Arts (AA), Chemistry
UnitedHealthcare January 2007 - Present
Connextions 2007 - 2010
Countrywide Home Loans January 2006 - January 2007
Mortgage IT December 2004 - January 2006
Washington Mutual January 2006 - 2006
Indepentent Morgage Broker June 2001 - January 2004
Don Reid Ford January 1995 - June 2001
Saturn Of Orlando June 1993 - January 1997
Skills
Direct Sales, Contract Negotiation, New Business Development, Team Building, Contract Management, Insurance, Health Insurance, Life Insurance, Sales Management, Account Management, Sales, Call Center, Call Centers, Management, Marketing, Budgets, Business Development
Education
Florida Southern College 1975 — 1978
Business, Management, Marketing, and Related Support Services
Work-from-Home October 2011 - Present
Neuphron Pharmaceuticals June 2008 - March 2011
Connextions May 2008 - March 2011
Skills
Social Media Marketing, Microsoft Office, Account Management, Strategic Planning, Automation, Marketing Strategy, Social Networking, Selling, Leadership, Lead Generation, Customer Service, Product Marketing, Product Development, Sales Management, Marketing, Business Development, New Business Development
Education
Grand Rapids Community College 1993 — 1995
n/a, Applied Industrial Engineering Technology Design
Grand Valley State University 1982 — 1984
n/a, Computer Science
Connextions August 2009 - April 2010
Harris Teeter May 2001 - March 2009
Harris Teeter May 2001 - March 2009
Harris Teeter December 2001 - April 2002
Education
University of Phoenix 2010 — 2012
Business Management
Florida Agricultural and Mechanical University 1999 — 2000
Business Administration
South Dade Senior High School
High School Diploma
Platinum Pass Orlando November 2013 - Present
Connextions November 2012 - November 2013
Executive Protection Agency Worldwide May 2009 - June 2012
Florida Reception Center July 2008 - May 2009
Dept of Juvenile Justice November 2004 - October 2005
Bannum of Orlando September 2003 - May 2005
Laguardia Airport February 2003 - September 2003
UNITED STATES MARINES July 1997 - October 2001
Skills
Security, Executive Protection, Leadership, Enforcement, Entrepreneurship, Event Planning, Military, Public Speaking, Security Training, Management, Training
Education
Correction Officer Academy
Detention Officer Academy
Florida Metropolitan University
Computer Networking
United States Marine Corps
Valencia College
Aon Hewitt July 2014 - Present
American Insurance Marketing Solutions May 2014 - July 2014
APAC Customer Services November 2013 - April 2014
Connextions August 2013 - November 2013
Aerotek May 2013 - August 2013
JP Morgan Chase April 2012 - May 2013
TZ Insurance Solutions October 2012 - November 2012
Connextions July 2011 - December 2011
Pitney Bowes Management Services 2007 - 2011
Manpower January 2007 - June 2007
Skills
Data Entry, Testing, Quality Control, Management, Call Centers, Customer Service, Microsoft Excel, Databases, Laboratory, Insurance, Sales, Sop, FDA, Spreadsheets
Education
Francis Marion University 1997 — 1999
Bachelor of Science (B.S.), Chemistry
Florence-Darlington Technical College 1995 — 1997
Associate of Science (AS), Chemical Engineering Technology/Technician
Banking Mortgage Services Inc December 2014 - Present
The Forbes Company September 2014 - September 2014
WellCare Health Plans December 2013 - September 2014
Connextions October 2012 - December 2013
Best Buy April 2011 - October 2012
McDonald's Corporation February 2007 - June 2011
Skills
Microsoft Word, Customer Service, PowerPoint, Outlook, Social Networking, Facebook, Microsoft Office, Microsoft Excel, English, Windows, Research, Teaching, Public Speaking, Organization, Call Centers, Customer Satisfaction, HIPAA, Healthcare, Medicare Prescription..., Medicare, Sales, MARX Medicare System, Pharmacy HelpDesk, Spanish-speaking, Leadership, Management
Education
Florida International University 2014 — 2016
Marketing
University of Central Florida 2013 — 2014
Marketing
Valencia Community College 2009 — 2013
Associate of Arts (A.A.), Marketing
Warren Averett, LLC August 2008 - Present
Carroll and Company, CPAs August 2007 - July 2008
Gregory, Sharer & Stuart November 2003 - August 2007
Connextions June 2002 - August 2003
CyLex Systems, Inc. 2000 - 2002
Skills
Marketing Management, Proposal Writing, Lead Generation, Services Marketing, Internal Communications, Niche Marketing, Event Management, Building Brand Awareness, Database Marketing, Sales Process..., Professional Services..., Public Relations, Referral Networking, Press Releases, Merger Communications
Education
Florida State University 1996 — 1999
BS, Communications for Business; Marketing
Holmes County High School
Allied Barton Securtiy September 2014 - Present
Subway November 2013 - September 2014
Encore Staffing October 2012 - March 2013
Connextions August 2011 - August 2012
Sensible Snacks October 2008 - October 2009
Sensible Snacks October 2008 - October 2009
Mack Employment Agency July 2008 - October 2008
Mack Employment Agency July 2008 - October 2008
Mortgage Information Center, Inc June 2005 - June 2008
Mortgage Information Center, Inc June 2005 - June 2008
Skills
Call Centers, Quality Assurance, Invoicing, Loans, Spanish, Finance, Healthcare, Inventory Control, Filing, Distribution Center..., Shipping, Customer Satisfaction, Customer Service, Security
Education
Everest University-North Orlando 2014 — 2015
Associate of Science (A.S.), Criminal Justice/Computer Forensics
Strayer University 2011 — 2014
Bachelors, Criminal Justice/Computer Forensics
J.P. McCaskey High School 1989 — 1992
Diploma, General Studies
J.P. McCaskey High School 1989 — 1992
Diploma
Connextions September 2010 - April 2011
Nuchia Foods Corp. May 2010 - August 2010
Rue 21 October 2009 - January 2010
Education
International Academy of Design 2011 — 2011
East Lee County High School
WebAssign Test Automation EngineerZenergy TechnologiesJanuary 2015 - August 2015
Gamebase USA February 2013 - December 2014
Xerox October 2012 - February 2013
Volt August 2012 - December 2012
Time Warner Cable January 2012 - October 2012
Stream Global Services June 2010 - October 2011
Gorilla January 2008 - January 2010
Connextions June 2007 - January 2008
Skills
Game Development, Wii, Gameplay, Xbox 360, Video Games, Game Design, Computer Games, Unity3D, iPhone, Visual Studio, Perforce, SharePoint, JIRA, DevTrack, Redmine, Scripting, Quality Assurance, PS3, Level Design, Game Mechanics, Troubleshooting, Software Documentation, Console, Technical Support, Animation, DirectX, Social Games, Bug Tracking, Linux, Software Quality..., OS X, Programming, Mobile Games, Game Programming, ActionScript, OpenGL, Casual Games, Computer Hardware
Education
Full Sail University 2005 — 2007
Bachelor’s Degree, Game Development
Connextions August 2013 - Present
Ashley Walts Photography 2010 - Present
Jennings County Academy of Learning August 2012 - August 2013
Connextions 2013 - 2013
Joe Huber's 2006 - October 2012
Wick's Pizza 2010 - 2011
Skills
Social Networking, Customer Service, Event Planning, Facebook, Social Media, Social Media Marketing, Fundraising, Public Speaking, Team Building, People Skills, Time Management, Leadership, Microsoft Office, Creative Problem Solving, Portrait Photography, Conflict Management
Education
Indiana University-Southeast 2007 — 2012
Communication
Floyd Central 2003 — 2007
Andrew + Selikoff Partners November 2014 - Present
Highlander Consulting Inc. 2001 - November 2014
S3 Integrity LLC July 2009 - December 2009
Connextions 2006 - 2009
AssetSight Inc. 1999 - 2001
Prudential Financial 1997 - 1999
Travelers 1995 - 1997
Citigroup 1994 - 1997
PRCG Haggerty LLC 1983 - 1994
Continental Group (NYSE:CCC) 1980 - 1983
Skills
Marketing Communications, Public Relations, Media Relations, Marketing, Integrated Marketing, B2B, Corporate Communications, Brand Management, Business Development, Social Media Marketing, Marketing Management, Strategic Planning, Marketing Strategy, Brand Development, Online Marketing, Strategic Communications, Thought Leadership
Education
Fairfield University
B.A., English
New York Institute of Finance
Graduate Studies, Finance
University of Hartford
Graduate Studies, Education
UnitedHealth Group September 2014 - Present
Randstad November 2012 - November 2012
Connextions October 2012 - November 2012
General Dynamics Information Technology September 2010 - September 2012
Skills
Customer Service, Sales, Direct Sales, Key Account..., Lead Generation, Medicare, Hands-on Problem Solver, Leadership, Effective Communicator, Health Insurance, Public Relations, Public Speaking, Lean Six Sigma Yellow..., Microsoft Excel, Medicare Prescription..., Team Building, Team Leadership, Insurance, HIPAA, Affordable Care Act, Long Term Care Insurance
Education
Norfolk State University 2008 — 2011
Master of Arts (M.A.), Public Relations/Image Management
Hampton University 2004 — 2008
Bachelor of Arts (B.A.), Broadcast Journalism, B
Manchester High School 2000 — 2004
High School Diploma, Mass Communications
Connextions June 2013 - Present
Datavision Resources January 2012 - July 2012
Skills
Talent Acquisition, Screening, Sales, Career Development, Human Resources, Benefits Negotiation, Employee Engagement, Talent Management, Technical Recruiting, HR Policies, Recruitments, Sourcing, Recruiting, Employee Relations, Performance Appraisal, Performance Management, Executive Search, Personnel Management
Education
University of Colorado Denver 2015 — 2017
Master of information systems, Enterprise Tech Management
Guru Gobind Singh Indraprastha University 2007 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
Guru Gobind Singh Indraprastha University 2004 — 2007
BBA(B&I), Banking/insurance
Sadhu vaswani international school for girls 1991 — 2004
AUE Staffing, Inc. October 2013 - Present
Headway Workforce Solutions July 2012 - September 2013
Headway Workforce Solutions April 2012 - June 2012
AUE Staffing Solutions December 2011 - April 2012
Connextions November 2010 - July 2011
Skills
Payroll, Management, Recruiting, Talent Acquisition, Employee Relations, Human Resources, Sourcing, Temporary Placement, Customer Service, Applicant Tracking..., Talent Management, Coaching, Technical Recruiting, Performance Management, I-9 Compliance, myStaffingPro ATS, Onboarding, Internet Recruiting, Temporary Staffing, Staffing Services, Career Development, Contract Recruitment, Screening Resumes, Job Fairs, HR Policies, Cold Calling, Background Checks, Building Relationships, Telecommuting, Boolean Searching, RPO, Retail, E-Verify, Interviews, CRM, Hiring, Personnel Management, Deferred Compensation, College Recruiting, Employee Training, Customer Retention, Permanent Placement, Taleo, Succession Planning, Relationship Building
Education
University of Central Florida 2010 — 2012
Psychology
Flagler College 2008 — 2010
Psychology
Deltona High School 2004 — 2008
Connextions August 2012 - Present
US Navy January 2004 - June 2009
Education
Grossmont College 2009 — 2012
Computer Science
Faegre Baker Daniels LLP May 2015 - Present
Magistrate Judge Tim A. Baker, United States District Court (Southern District of Indiana) January 2015 - April 2015
Barnes & Thornburg LLP May 2014 - July 2014
Special Olympics Kentucky December 2012 - August 2013
Churchill Downs March 2012 - November 2012
Connextions October 2011 - March 2012
Boys and Girls Club of Evansville May 2010 - August 2010
Boys and Girls Club of Zionsville February 2009 - August 2009
Skills
Event Planning, Volunteer Management, Facebook, Microsoft Office, Legal Research, Legal Writing, Social Media, Social Media Marketing, Fundraising, Non-profits, Writing Skills, Communication Written, Event Management, Coordinating Events, Excel, Word, PowerPoint, Outlook, Customer Relations, Customer Service, Customer Satisfaction, Customer Experience, Fast Learner, Able To Multi-task, Organizer, Oral Communications
Education
Indiana University Robert H. McKinney School of Law 2013 — 2016
Indiana University-Purdue University at Indianapolis 2009 — 2011
Bachelor of Arts, Religious Studies with a minor in Communication Studies
Bradley Computers/ Web Design August 2015 - Present
Charter Communications June 2011 - Present
Connextions October 2009 - April 2011
EDS May 2004 - August 2005
Skills
Call Centers, Leadership, Customer Service, Telecommunications, Troubleshooting, Customer Experience, Management, Team Leadership, VoIP, IP, Team Building, Training, Wireless, Networking, Process Improvement, Customer Satisfaction, Program Management, Coaching, Public Speaking, Web Design, Wireless Networking, Cable Broadband, Customer Relations, HTML5, CSS Sprites, Supervisory Skills, VB.NET, Microsoft Office, Microsoft Project, Microsoft Excel, web, HTML, CSS, Website, Website Building, Website Creation, .net, JavaScript, Outlook, Time Management, Microsoft Word, Strategic Planning, Sales, Leadership Development, Employee Training, Project Management, Customer Retention, Vendor Management, Performance Management, Technical Support
Education
Indiana Wesleyan University 2014 — 2015
Bachelor of Science (B.S.), Business information systems
Indiana Wesleyan University 2011 — 2014
Associate's Degree, Business Administration and Management, General, 3.1 GPA
Orlando Sanford International Airport (SFB) July 2014 - Present
Connextions April 2013 - July 2014
Preflight Services 2007 - 2008
Falcon Flight School September 2004 - September 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, Business Aviation, Management, Microsoft Excel, PowerPoint, Windows, Research, Outlook, Inventory Management, Retail, Sales, Time Management, Customer Satisfaction, Teamwork, Team Leadership, Account Management, Process Improvement, Operations Management, Logistics, English, New Business Development, Marketing, Data Analysis, Data Entry, Sales Management, Call Centers, Telephone Skills, Ticketing, Aircraft, Aviation, Commercial Aviation, Airlines, Flights, Aerospace, Charter, Airports, Air Freight, Civil Aviation, Social Networking
Education
Everglades University 2015 — 2016
Master of Science (MSc), Aviation/Airway Management and Operations
Everglades University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Aviation/Airway Management and Operations
Lake Mary High School 1999 — 2001
High School Diploma, General Studies
Krogers Pharmacy December 2012 - May 2015
Krogers Central Fill December 2011 - August 2012
Connextions December 2011 - February 2012
Schneck Medical Center December 2011 - January 2012
Walgreens September 2011 - October 2011
Skills
excellent customer..., people friendly, hard working, willing to learn new..., Microsoft Word, Microsoft Powerpoint, Microsoft Excel
Education
Galen College of Nursing 2015 — 2016
Nursing
JCTC 2012 — 2014
Associate in Science-Pre-Pharmacy
Sullivan University 2010 — 2011
Pharmacy technician, Pharmacy Technician/Assistant, 3.93
Fairdale high school 2006 — 2010
High school
GEBM Amazon Start-up June 2014 - Present
Connextions August 2009 - August 2013
Route 50 Flix Tanning July 2006 - October 2008
Eckerd (Eckerd Youth Alternatives, Inc)/ODNR CCC Camp December 2001 - June 2006
Skills
Consultative Sales..., Sales Operations, Sales, Telecommunications..., Consumer Behaviour, Marketing, Career Development Coach, Professional Account..., Sociology, Psychology, Technical Support, IT Solutions, Sales Rep Training, Staff Development, Help Desk Support, Purchasing, Inventory Management, Supply Chain Management, Logistics, B2B, Strategic Planning, Team Building, Leadership, Training, Sales Management
Education
Ohio University 1999 — 2004
Bachelor's of Specialized Studies, Behavioral and Consumer Sciences
Hocking College 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
The Ohio State University
Master of Business Administration (MBA), Marketing
Randstad USA September 2014 - Present
Connextions September 2013 - May 2014
Mauricio Chiropractic May 2013 - June 2013
Walt Disney World February 2012 - May 2013
Family practice Dr. MaCool 2012 - 2012
Convergys March 2006 - December 2007
Skull kingdom 2004 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Time Management, Telephone Skills, Teamwork, Cashiering, Phone Etiquette, Hospitality, Software Documentation, Customer Experience, Front Office, Call Centers, EKG, Cpr Certified, Fax, Clerical Work, Cash Handling Experience, Appointment Scheduling, Cash Register, People Skills, Receptionist Duties, Medical Terminology, Office Equipment, Internet Explorer, Medical Records, Highly detail oriented, Microsoft Office 2007, Dependable Team Player, Restaurants, Sales, Inventory Control, Team-oriented, Facebook, Critical Thinking, Clerical Skills, Invoicing, Windows 7, CPR Certified
Education
Fortis College 2012 — 2013
Certificate, Medical/Clinical Assistant
Mid-Florida Tech 2004 — 2005
Cetificate, Computer Programming
YMCA of Central Florida June 2014 - Present
La Amistad Behavioral Health November 2012 - February 2014
Connextions April 2012 - November 2012
CBS Radio January 2011 - December 2011
New York & Company January 2011 - May 2011
Strategic Therapy Associates January 2011 - May 2011
Skills
Event Planning, Customer Service, Sales, Marketing, Microsoft Office, Social Media, Communication, Creative Writing, Marketing Communications, News Writing, Technical Writing, Social Media Blogging, Public Speaking, Public Relations
Education
Full Sail University 2015 — 2016
New Media Journalism, Masters
Liberty University
BS, Psychology
Biosolutia June 2014 - Present
Connextions July 2012 - August 2014
Kangaroo Express, an operating trade name of The Pantry, Inc. June 2013 - May 2014
Skills
Public Speaking, Microsoft Office, Customer Service, Medical Education, Orchestral Music, Entrepreneurship, Coaching, Leadership Development, Training, Data Entry, Sales, Teaching, Recruiting, Analysis, Account Management, Employee Relations, Retail, Management, Inventory Management, Marketing, Outlook, Team Leadership, Event Management, Teamwork, Data Analysis
Education
Everest University-South Orlando 2010 — 2013
Associate of Science (A.S.), Medical Insurance Coding Specialist/Coder
Fayetteville State University 1997 — 2013
Bachelor of Applied Science (BASc), Psychology
Polk State College August 2005 - Present
Polk County School Board December 2003 - Present
BBQ Beat February 2014 - Present
Connextions May 2003 - October 2003
APAC Customer Services January 2001 - May 2002
Skills
Blogging, Social Media Marketing, Product Reviews, Versatile Writer, Editing, Food, Cooking, Sales, Social Media
Education
Florida State University 1996 — 2003
Master of Arts (M.A.), Art History, Criticism and Conservation
Florida Southern College 1991 — 1995
Bachelor of Arts, Humanities
Connextions November 2011 - August 2014
United States Postal Service March 2007 - June 2009
Skills
Microsoft Excel, Call Centers, Team Building, Policy, Data Entry, Outlook, Time Management, Microsoft Office, Microsoft Word
Education
ECPI University 2011 — 2011
Studied Bachelor in Network Security, Computer Technology
Independence University
Bachelor of Technology (B.Tech.), Forensic Accounting
Optum May 2012 - Present
Connextions May 2006 - May 2012
Blockbuster March 1998 - May 2006
Starbucks January 1997 - March 2006
Skills
Receptionist Duties, Customer Service, Outlook, Customer Satisfaction, Microsoft Excel, Microsoft Word, Inventory Management, Invoicing, Cashiering, Cash Receipts, Training Delivery, Illustrator, Photoshop, Blogging, Graphic Design, Certified Trainer, Experienced Trainer, Management, Process Improvement, Team Building
Education
Florida College of Natural Health-Maitland 2001 — 2001
Certification in Massage Therapy, Massage Therapy/Therapeutic Massage, N/A
Colonial High School 1994 — 1997
G.E.D, General Education
General Dynamics Information Technology March 2015 - Present
University of Phoenix January 1997 - Present
Connextions June 2014 - September 2014
AMERICAN SYSTEMS September 2012 - March 2014
Professional Opportunities Program for Students, Inc. December 2011 - September 2012
Bright House Networks December 2007 - September 2011
Orange County Public Schools July 2004 - June 2007
Lockheed Martin January 2003 - April 2004
Lockheed Martin July 2002 - December 2002
Lockheed Martin July 1988 - June 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Outlook, Marketing, Strategy, Project Management, E-Learning, Coaching, Leadership Development, Training, Program Management
Education
Full Sail University 2015 — 2016
Masters Degree in Internet Marketing, The Evolving World of Multi-Channel Marketing and the Complex Issues Available through the Internet., 4.0
Webster University 1991 — 1992
Master of Business Administration (MBA) with a specialization in Management, An integration of information/theories of business that share tools & techniques for problem solving, 3.5
Southern Illinois University, Edwardsville 1982 — 1988
B.S.B.A. with a Major in Management, An Understanding of Functional Business, the Behavior of Organizations and Decision-Making Processes, 3.0
Kaplan University March 2014 - Present
Connextions August 2013 - February 2014
Skills
Marketing, Customer Service, Sales, Retail
Education
Florida State University 2011 — 2012
Bachelor of Arts (BA), Political Science and Government
Valencia Community College 2008 — 2009
Associate of Arts (A.A.), General Studies
teleNetwork September 2014 - Present
Florida Chiro & rehab center 2012 - Present
Sundezine August 2006 - Present
Connextions September 2012 - September 2013
Tempus Resorts International May 2008 - February 2010
Event Imaging Solution March 2001 - August 2002
Skills
Adobe Creative Suite, Microsoft Office, Photoshop, Illustrator, After Effects, 3D Modeling, Web Design, Graphic Design, Advanced CSS, Motion Graphics, Music Production, Video Production, Marketing, Branding & Identity, Propellerheads Reason, Final Cut Pro, Adobe Director, Logo Design, Flash Animation, Flash, Dreamweaver, Graphics, Layout, Digital Illustration, Business Cards, Multimedia, Brochures, Posters, Newsletters, User Interface, ActionScript, Art, Mac, User Interface Design, Animation, WordPress, Vector Illustration, Adobe Acrobat, Social Media, Image Editing
Education
Full Sail University 2004 — 2006
Associate of Science (AS), Digital Communication and Media/Multimedia
Valencia College 2012 — 2012
CCNA
ThyssenKrupp Elevator Americas July 2015 - Present
Independent Call Center Consultant February 2014 - Present
North American Power June 2014 - July 2015
Vertex Business Services September 2012 - January 2014
ProCore Solutions March 2009 - August 2012
Connextions September 2008 - 2009
Comcast May 2007 - August 2008
Qwest 2005 - 2007
Charter Communications 2004 - 2005
BellSouth April 1997 - September 2004
Skills
Call Center, Workforce Management, Customer Experience, Call Center Development, Customer Satisfaction, Customer Retention, Inbound Marketing, Contact Centers, BPO, IVR, Telecommunications, Avaya, Process Improvement, Vendor Management, Outsourcing, Operations Management, Team Building, Performance Management, ACD, Customer Service, Call Centers, Management, Budgets, Leadership, Sales, Coaching, Account Management, Training, Onboarding, Marketing, Team Leadership
Education
Faulkner University 1997 — 1999
BS, Business
Faulkner University
Bachelor's degree, Business
Connextions January 2014 - Present
Connextions January 2010 - December 2013
Connextions November 2007 - December 2009
UPS Supply Chain Solutions January 2006 - November 2007
Skills
Servers, Troubleshooting, Cisco Technologies, VPN, Networking, Software Installation, Windows Server, Active Directory, XP, Computer Hardware, Windows, Switches, WAN, Management, Technical Support, Vendor Management, Hardware, Routers, Help Desk Support, Call Centers, Windows 7, Databases, System Administration, Telecommunications, DNS, Security, Integration, Information Technology, VMware, TCP/IP, Network Administration, Microsoft Exchange, Data Center
Education
Florida Institute of Technology 2002 — 2004
Optum August 2015 - Present
Countach Pro January 2007 - Present
UnitedHealth Group January 2015 - August 2015
Connextions September 2012 - January 2015
Windstream Communications April 2010 - August 2012
NuVox May 2007 - April 2010
NASA April 2007 - August 2007
FDN Communications January 2006 - May 2007
Skills
Photoshop, Illustrator, Flash, Dreamweaver, InDesign, HTML, After Effects, Premiere, ActionScript, Final Cut Pro, CSS, PHP, JavaScript, MySQL, User Interface Design, 3D Studio Max, DVD Studio Pro, Poser, Captivate, Lightroom, Soundtrack Pro, Compressor, Combustion, Adobe Audition, Aperture, Camtasia, Lingo, Fireworks, XHTML, Web Design, Adobe Creative Suite, XML, Wordpress, Graphic Design, jQuery, Microsoft Office, Adobe Acrobat, HTML5, Flex, QuarkXPress, Maya, Video, HTML 5, WordPress, Adobe Fireworks
Education
Full Sail University 2009 — 2010
Master of Fine Arts, Media Design
Full Sail University 2003 — 2005
Bachelor Degree, Digital Arts and Design
Optum May 2014 - Present
Connextions January 2013 - May 2014
Connextions June 2012 - December 2012
Connextions November 2011 - June 2012
Connextions April 2010 - November 2010
Protiviti November 2007 - October 2008
KPMG November 2006 - November 2007
Skills
Financial Modeling, Business Process..., Due Diligence, Business Analysis, Program Management, Change Management, Financial Analysis, Project Management, Financial Reporting, Forecasting, Business Strategy, Microsoft Excel, Process Improvement, Microsoft Office, Vendor Management, Account Management, Team Building, Analysis, Operations Management, Cross-functional Team..., Budgets, Strategic Planning, Management, Team Leadership, New Business Development, Coaching, Leadership, Business Planning, Market Research, Business Development, Strategy, Marketing Strategy, Project Planning, Contract Negotiation, Data Analysis, Management Consulting
Education
Rollins College - Crummer Graduate School of Business 2009 — 2010
MBA, Marketing and Management
Houston Baptist University 2003 — 2006
Bachelors of Business Administration, Economics and Management
kempner
Collective Strategies, Inc March 2000 - Present
Browing Communications 2006 - 2007
Printworks 2006 - 2006
Direct Mail Express 2004 - 2006
Marketing by Innovation 2003 - 2004
Millenium Marketing Group 2001 - 2003
Connextions 1998 - 2000
Magnetix 1998 - 2000
Direct Marketing Resources January 1994 - April 1996
Hughes Supply 1984 - 1987
Skills
Direct Mail, Marketing, Direct Marketing, Microsoft SQL Server, Databases, Email Marketing, Lead Generation, E-commerce, Program Management, Foxpro
Education
Florida Metropolitan University 1998 — 2000
Associate of Science (AS), Computer Science
Auburndale Sr High 1980 — 1982
AS with concentration in Computer Science, Computer Science
WESTMED Practice Partners July 2015 - Present
Convergys October 2014 - July 2015
Aerotek Contract for Lash Group October 2013 - January 2014
Webber Family Dentistry March 2013 - October 2013
Gardner-Webb University May 2009 - August 2012
Connextions September 2011 - November 2011
Aerotek Contract for Lash Group November 2008 - May 2011
Skills
Customer Service, Health Insurance, Leadership, Time Management, Data Entry, Microsoft Office, Teamwork, Administration, Databases, Claim, PowerPoint, Microsoft Excel, Computers, Medicare/Medicaid..., Health, Medical Terminology, Medical Billing, Third Party Billing
Education
Gardner-Webb University 2009 — 2012
Bachelors of Science, Business Administration
WebMD January 2013 - Present
Portland Community College January 1996 - Present
Huron Consulting Group March 2012 - January 2013
Ethics Point October 2009 - March 2012
Epiq Systems (f.k.a. Poorman-Douglas Corp.) October 2008 - July 2009
The Axiom Group March 2008 - October 2008
ADP - Dealer Services June 2006 - March 2008
Corillian October 2004 - June 2006
First American CREDCO - Creditnet March 2003 - October 2004
Connextions 2002 - 2003
Skills
C#, Scrum, Servant Leadership, .NET, SQL Server, ADO.NET, Agile, ASP.NET, T-SQL, AJAX, Software Development, Visual Studio, Databases, JavaScript, SQL, SDLC, ASP, Application Development, Software Project..., Database Design, HTML, jQuery, Web Applications, WCF, Visual Basic, Requirements Analysis, SOA, OOP, Web Development, LINQ, Programming, SaaS, Software Engineering, XML, Web Services, VB.NET, SSIS, Enterprise Software, Business Intelligence, Visio, TFS, CSS, Enterprise Architecture, Team Leadership, Project Management, Agile Project Management, Data Modeling, UML, Technical Leadership, Object Oriented Design
Education
George Fox University 2006 — 2008
Masters, Business Administration
Southern Oregon University 1988 — 1992
Double B.S., Business Management & Computer Science
Eagle Point High School 1985 — 1988
Connextions Program ManagerEmbarq2003 - 2007
Education
Fayetteville State University 1990 — 1996
BS, Psychology
North Carolina Central University School of Law
Machinima November 2014 - Present
Connextions September 2011 - November 2014
Connextions December 2010 - September 2011
Connextions October 2009 - December 2010
Skills
Ruby, Ruby on Rails, MySQL, Automation, data migration, ETL, MongoDB, Ubuntu, Red Hat Linux, Chef, SQLyog, Microsoft SQL Server, Distributed Systems, System Monitoring, Pig, Data Migration, SQL, Web Applications, Linux, T-SQL, Databases
Education
Full Sail University 2007 — 2009
Connextions August 2011 - Present
Light Speed Photography and Video December 2007 - 2009
Music and Arts Center August 2006 - February 2007
Godiva Chocolatier May 2002 - February 2007
Hofstra University May 2001 - May 2002
Skills
Microsoft Office, PowerPoint, Research, Microsoft Excel, SPSS, Social Media, Microsoft Word, Facebook, Photoshop, Public Speaking, Event Planning, Customer Service, Marketing, Social Networking, Higher Education, Data Analysis, Market Research, Event Management, Social Media Marketing, Photography, Management, Time Management, Training, Leadership, Recruiting, Volunteer Management, Volunteer Recruiting, Blogging, Communication, Creative Writing, Writing, Editing, Copy Editing, Recipe Testing, Coaching, Fundraising, Teaching, Team Leadership, Customer Satisfaction, Outlook, Data Entry, Team Building, Sales
Education
Hofstra University 1998 — 2002
Bachelor of Arts (B.A.)
Marian Heights Academy 1996 — 1998
Core 40 Diploma
Philidor Rx Services February 2015 - Present
Connextions September 2013 - February 2015
Freeport-McMoRan Copper & Gold Inc. November 2010 - March 2012
U-Haul International, Inc. August 2010 - October 2010
U-Haul International, Inc. October 2007 - March 2010
Steptoe & Johnson LLP August 2007 - September 2007
Brunk-AJP September 2005 - June 2007
Capitol Technologies September 1994 - September 2005
Skills
Health and Welfare..., Vendor Relationships, New Hire Orientations, Recruiting, Employee Orientations, Workers Compensation, Leave of Absence..., 401k, Compensations, Terminations, Progressive Discipline, Benefits Design, Open Enrollment, Benefit Plan..., Health & Welfare..., EEO Reporting, OSHA Record Keeping
Education
Indiana University South Bend 1986 — 1989
Holy Cross College 1970 — 1971
eviCore healthcare July 2015 - Present
eviCore healthcare August 2013 - June 2015
Connextions May 2013 - August 2013
Walgreens - Central Pharmacy Operations January 2011 - May 2013
Walgreens - Central Pharmacy Operations June 2009 - January 2011
ACCENT Marketing October 2005 - May 2009
Sprint Nextel 1999 - 2004
Skills
Workforce Management, Contact Centers, Customer Experience, Call Center, Avaya, IEX, Team Leadership, Six Sigma Yellow Belt, Performance Management, Six Sigma, Call Centers, Temporary Placement, Troubleshooting, Employee Relations, Technical Support, Customer Satisfaction, Software Documentation, Management, Leadership, BPO, Business Process..., Change Management, Outsourcing, ACD, Visio, Vendor Management, Process Scheduler, Process Improvement, Project Planning, Training, Recruiting, Time Management, CRM, Operations Management, Customer Retention, Team Building, Forecasting, Telecommunications, Call Center Development, Quality Assurance, IVR, Cross-functional Team..., Service Delivery, Employee Engagement, Workforce Planning, Coaching, Employee Training, Telemarketing, Analysis, Human Resources
Education
University of Kansas 1996 — 1998
Garden City Community College 1994 — 1996
CourtView Justice Solutions May 2012 - Present
Aptitude Solutions 2009 - 2011
Aptitude Solutions 2007 - November 2009
Connextions 2004 - 2007
Skills
SharePoint, Visio, Requirements Analysis, Software Project..., TFS, Business Analysis, Software Documentation
Education
Florida Agricultural and Mechanical University 1996 — 2002
Bachelor of Science, Computer Information Systems
SightPlan July 2014 - Present
myList January 2012 - June 2014
Channel Intelligence January 2009 - January 2012
Sillery & Partners January 2007 - December 2009
Channel Intelligence May 2007 - January 2009
Connextions May 2005 - April 2007
Skills
JavaScript, Ember.js, jQuery, CSS, HTML 5, HTML, XML, Subversion, Web Development, JSON, Apache, PHP, MySQL, SQL, Web Services, Microsoft SQL Server, Visual Studio, ASP.NET, C#, Flash, PostgreSQL, AJAX, ActionScript, MVC, Java, d3.js, Zend Framework, HTML5, SASS, Leaflet
Education
International Academy of Design and Technology-Orlando 2007 — 2007
Associate's Degree, Graphic Design, 4.0
International Academy of Design and Technology-Orlando 2004 — 2006
Bachelor's Degree, Web Development, 4.0
Connextions February 2010 - Present
Mary Kay Inc. April 2001 - Present
Discovery Church January 2010 - January 2010
Amerilife and Health Services of Collier County LLC 2009 - 2010
Discovery Church Orlando FL 2009 - 2009
Margaritaville Merchandising March 2007 - December 2008
Skills
Public Speaking, Outlook, Team Building, Accounts Receivable, Disability Insurance, Leadership Development, Leadership, Health Insurance, Customer Service, Customer Satisfaction, Employee Benefits
Education
Florida Metropolitan University 2001 — 2003
Master, Business Administration
Hearst Television July 2013 - Present
PetFirst Healthcare March 2011 - July 2013
News and Tribune January 2011 - March 2011
Connextions July 2010 - December 2010
Service Net Warranty January 2007 - July 2009
Skills
Marketing Management, Account Management, Hootsuite, Ad Hoc Reporting, Performance Reporting, Process Improvement, Communication, Operations Management, Microsoft Office, Google Analytics, Social Media Marketing, Adobe Creative Suite, Key Performance..., Process Management, Data Analysis, Data Mining, Business, Social Media, Advertising, Client Development, Client Liaison, Manage Client..., Advertising Sales, Sales, Customer Service, Strategy, Email Marketing, CRM, New Business Development, Management, Marketing, Lead Generation, Online Advertising, Marketing Communications, Marketing Strategy, Leadership, Training, Call Centers, Online Marketing, Digital Marketing, Insurance, Product Marketing, Strategic Planning, Editing, Sales Management, Integrated Marketing, Public Relations, Facebook, Digital Strategy, Team Leadership
Education
Indiana University-Southeast
Bachelor's of General Studies, Humanities, minor Political Science
TEKsystems July 2015 - Present
Family Dollar Inc. March 2013 - July 2015
Wal-Mart Stores Inc. September 2011 - March 2014
Connextions January 2010 - June 2010
Connextions September 2008 - June 2010
Skills
Visio, Databases, Linux, JavaScript, Technical Support, Networking, XHTML, Windows Vista, C++, Customer Service, Microsoft Office, Information Technology, Microsoft Excel, Windows 7
Education
Charlotte Piedmont Community College 2010 — 2012
Strayer Univeristy 2009 — 2009
Masters, Network Management
Gardner-Webb University 2004 — 2009
Computer Science, Database Admin, Networking, Software Engineering, Artificial Intelligence, Operating Systems
Spartanburg High
Omnicare Inc. December 2014 - Present
CatamaranRx April 2013 - November 2014
Connextions June 2011 - December 2012
Berkeley HeartLab, Inc. September 2008 - June 2009
Skills
Microsoft Office, Medical Assisting, Appointment Scheduling, Customer Service, Mail Order Pharmacy, Pharmacy Benefit...
Education
Florida Metropolitan University 2005 — 2007
Associates Degree, Medical/Clinical Assistant
Aon Hewitt September 2012 - Present
Connextions April 2011 - February 2012
Connextions January 2010 - April 2011
Connextions January 2009 - January 2010
Connextions June 2006 - January 2009
Rotech Healthcare 2005 - 2006
Skills
Vendor Management, Cross-functional Team..., Project Management, Healthcare, Entrepreneurship, Mergers & Acquisitions, Team Leadership, Management, SDLC, Business Analysis, Quality Assurance, Operations Management, Change Management, Strategy, Account Management, Performance Management, Program Management, Call Centers, Process Improvement, Outsourcing, Training, Customer Service, Product Management, Leadership, Team Building, Software Documentation
Education
Indiana University Bloomington 1998 — 2000
Minor, Computer Science
Indiana University - Kelley School of Business 1996 — 2000
BS, Marketing
Time Warner Cable Business Class September 2008 - Present
Connextions October 2009 - January 2011
Insight September 2008 - November 2009
Connextions January 2008 - January 2009
Skills
Telecommunications, Sales Process, SharePoint, Customer Service, Call Center, Call Centers, Sales, Cold Calling, Salesforce.com, E-Learning, Customer Retention, Account Management, B2B, Sales Operations, Team Building, Contract Negotiation, VoIP
Education
Indiana Wesleyan University 2010 — 2012
Master's Science Management, Management
Sullivan University 1996 — 1999
Bachelor's, Marketing - Business
Jewett Orthopaedic Clinic October 2013 - Present
Daily Money Team May 2013 - Present
Trojan Labor May 2012 - September 2013
I Care Clinic November 2012 - December 2012
Connextions June 2012 - November 2012
CASUALTY INSURANCE SERVICES March 2007 - August 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Research, Employee Relations, Public Speaking, Marketing, Human Resources
Education
University of Phoenix 2014 — 2017
MBA Healthcare Administration, Concentration in Business & Management, 3.7 GPA
College Of Insurance- Connextions 2012 — 2012
220 License, Health Insurance
Everest University-South Orlando 2012 — 2012
MEDICAL ADMINISTRATION, HEALTHCARE MANAGEMENT, 3.1
penn foster university 2009 — 2010
PHARMACY TECHNICIAN
Connextions September 2008 - Present
SAS 2006 - 2010
Univers Workplace Benefits 2004 - 2008
Skills
Health Insurance, Medicare, Disability Insurance, Insurance, Term Life Insurance, Life Insurance, Long-term Care, Employee Benefits, Fixed Annuities, Call Center, Brokers, Healthcare, Accident, Training, Customer Satisfaction, Sales, Call Centers, Recruiting, Team Building, Customer Service, Leadership, Sales Operations, Coaching, Leadership Development, Team Leadership, Vendor Management, Customer Retention, Management, Time Management, Small Business, Health Savings Accounts, Critical Illness, Benefits Administration
Education
Foothill College 1980 — 1981
Liberal Arts and Sciences/Liberal Studies
Defense Information School 1976 — 1977
Diploma, Broadcast Journalism
Connextions May 2013 - Present
Skills
Nutrition, Wellness, Microsoft Office, Public Speaking, Customer Service, Microsoft Word, Healthcare, Cpr Certified, First Aid
Education
Everest University-Brandon 2011 — 2013
Associate of Science (AS), Criminal Justice, 3.5
Lowe's Companies, Inc. December 2014 - Present
Family Dollar July 2012 - October 2014
Connextions January 2012 - July 2012
Wells Fargo October 2011 - October 2011
NCO Group December 2010 - July 2011
Dell July 2010 - July 2010
Skills
Microsoft Office, Mac OS X, OS X, Windows 7, Networking, Hardware, Software Installation, Windows Server, SharePoint, XP, Active Directory, Troubleshooting, Network Administration, Technical Support, Operating Systems, Training, Windows, Testing, Security
Education
ITT Technical Institute-Charlotte South 2010 — 2012
Bachelor's degree, Information Security Systems, 3.06
Apple May 2010 - Present
US Internet (Robert Half) May 2007 - November 2009
Connextions April 2006 - April 2007
Convergys February 2003 - February 2004
Hancock Information Group January 2002 - January 2003
Skills
Troubleshooting, Technical Support, Networking, Sales, Security, Microsoft Office, Microsoft Word, Call Centers, Hardware, Windows, Computer Hardware, Network Administration, Team Leadership, DNS, Customer Service, Microsoft Excel, Storage, Program Management, Help Desk Support, Wireless Networking, Outlook, Routing, Software Installation
Education
Florida Atlantic University
Bachelor of Arts Degree, Mass Communications
Charlotte-Mecklenburg Schools August 2011 - Present
Telerx Marketing Inc. November 2008 - July 2011
Telerx July 2006 - November 2010
Connextions January 2006 - December 2008
Sprint May 1998 - June 2006
Skills
Management, Call Centers, Training, Employee Engagement, Employee Relations, Talent Acquisition, CRM, HRIS, Leadership, Performance Management, Coaching, Interviews, Succession Planning, Program Management, Employee Training, Instructional Design, Team Building, Project Management, Onboarding, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.56
Fayetteville State University 2003 — 2006
Bachelor of Science (BS), Psychology, 3.0
Charter Communications August 2013 - Present
Charter Communications July 2010 - August 2013
Connextions August 2009 - April 2010
Skills
XP, Technical Support, Active Directory, Windows 7, Troubleshooting, Windows Server, Computer Hardware, Servers, Microsoft Exchange, DNS, Operating Systems, TCP/IP, Software Installation, Network Administration, Windows, VPN, Switches, LAN-WAN, Routers, Windows XP, Call Centers, Customer Service, Telecommunications, Broadband, VoIP, Customer Satisfaction, Networking, Customer Experience, Leadership, Telephony, Wireless, Team Leadership, IP, Training, Process Improvement, Team Building, Software Documentation, Management, WAN, Cisco Technologies, System Administration, Hardware, Project Management, Vendor Management, Computer Network..., Wireless Networking, Ethernet, Customer Retention, DHCP, Avaya Technologies
Education
Indiana University-Southeast
Optum a UnitedHealth Group company August 2014 - Present
Connextions January 2014 - August 2014
Connextions May 2013 - January 2014
Tara House Apartments May 2005 - May 2013
UBS July 2012 - September 2012
Rollins College April 2012 - July 2012
Skills
Microsoft Office, Quickbooks, SQL, Presentations, Teamwork, Problem Solving, Time Management, Research, Public Speaking, PowerPoint, Property Management, IT Solutions, Data Analysis
Education
Rollins College - Crummer Graduate School of Business 2012 — 2013
MBA, International Business
Florida State University 2007 — 2011
Bachelor of Science, Management Information Systems
Optum Inc April 2015 - Present
Connextions August 2009 - June 2015
Skills
Customer Satisfaction, Administrative..., Training, Microsoft Word, Team Building, PowerPoint, Telecommunications, Microsoft Excel, Microsoft Office, Data Entry, Customer Service, Call Centers, Call Center, Troubleshooting, Outlook, Management, Sales, System Administration, Software Documentation, Leadership, Process Scheduler, Team Leadership
Education
ITT Technical Institute-Charlotte North 2009 — 2011
Versiant Corporation September 2012 - Present
Connextions November 2011 - September 2012
Cash America May 2005 - September 2011
Nationwide Mattress and Furniture Warehouse, LLC March 1997 - April 2005
Skills
Nmap, Nessus, Security, Routers, DHCP, DNS, Windows Server 2008, Windows Server 2003, TCP/IP, XP, Software Installation, Operating Systems, Computer Hardware, Cisco, Windows Server, Troubleshooting, System Deployment, LAN-WAN, Microsoft SQL Server, Networking, SharePoint, SAN, Technical Support, Network Design, Network Administration, Network Security, Cisco Technologies, Visio, Software Documentation, Linux, Windows 7, System Administration, Active Directory, VMware, Windows, Disaster Recovery, Microsoft Exchange, VPN, Virtualization, Servers, IT Operations, Help Desk Support, Firewalls, Windows XP, Wireless Networking, Data Center, WAN, IT Management
Education
ITT Technical Institute-Charlotte South 2009 — 2011
Bachelor of Science, Information Technology
Western Carolina University 1991 — 1995
Computer Information Systems
Connextions August 2014 - March 2015
CVS Pharmacy April 2010 - November 2011
The University of Texas at Austin Parking and Transportation Services April 2008 - November 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Sales, Time Management, Teamwork
Education
Everest College-Dallas 2012 — 2013
Medical Assistant
The University of Texas at Austin 2007 — 2010
Bachelor’s Degree, Public Health Education and Promotion
Tallahassee Community College January 2014 - Present
Connextions March 2012 - October 2013
Florida Department of Revenue January 2011 - April 2011
Leon County Schools December 2008 - August 2009
HD Supply January 2007 - August 2007
Proctor GMC-Pontiac-Olds-Cadillac-Hummer Dealership February 2005 - August 2005
Used Car Supermarket, Inc March 1997 - March 2000
Tallahassee Ford February 1996 - January 1997
Skills
Articulate, Captivate, Learning Management..., Microsoft Office, Jing, Dreamweaver, XHTML, CSS, Blackboard, Komodo Edit 6, Audacity, Gimp, Flash, Fireworks, SCORM, PHP, phpMyAdmin, JavaScript, PowerPoint, Photoshop, Camtasia, NetBeans, Komodo Edit, Notepad++, SSH Client, Web Design, Multimedia, Web Development, Wireframes, Task Analysis, Human Performance, Instructional Design, Public Relations, Digital Media, CamStudio, Ubuntu, Basics of Unix, Social Media, Website Building, SEO
Education
Florida State University 2009 — 2011
Master's Degree, Instructional Systems
Florida State University
Bachelor of Science, Social Science
Connextions October 2010 - Present
Sprint April 1989 - December 2009
Education
Florida Metropolitan University 1999 — 2001
AS, Network Administratrion
Electronic Computer Programming Institute 1985 — 1986
Certificate, Programming & Operations
Westgate Resorts February 2006 - Present
Connextions 2001 - 2005
Alro Group January 1997 - January 2001
Skills
Purchasing, Procurement, Negotiation, Contract Management, Contract Negotiation, Sourcing, Vendor Relations, Inventory Management, Logistics, Materials Management, Strategic Sourcing, Contract Negotiations, Cost Reduction, Supply Chain Management, Supplier Management, Supply Management, Global Sourcing, Management, Resorts, Vendor Management, Process Improvement, Team Building, Account Management, Budgets, Hospitality, Hotels, Leadership, Operations Management, Customer Satisfaction, Supply Chain, Income Statement, Hospitality Management, Hospitality Industry, Vendor Relationships, Process Scheduler, Spend Analysis, Hiring, Cross-functional Team..., SAP, Outsourcing, Pre-opening, Team Leadership, Hotel Management, Revenue Analysis, Training, Business Planning, P&L Management, Retail, P&L
Education
Florida State University 1985 — 1990
Logistics, Materials, and Supply Chain Management
Florida State University - College of Business 1985 — 1990
B A, Purchasing & Materials Management
Dial America October 2013 - Present
Connextions December 2012 - September 2013
Connextions November 2012 - September 2013
Premcare Family Medical Center 2011 - 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Research, Budgets, Windows, English, Strategic Planning, Teaching, Team Building, Management, Sales, Program Management, Healthcare, Medical Records, Nursing, Medicine, Software Documentation, Training, Teamwork, Insurance, Data Entry, Access, Cpr Certified, Administration, Time Management
Education
Everest University-South Orlando 2010 — 2011
Diploma, Medical/Clinical Assistant
University of Phoenix 2005 — 2010
Bachelor's degree, Business Management
University of Phoenix 2005 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.8
Connextions August 2009 - April 2011
Connextions December 2007 - August 2008
SOUTHEAST MORTGAGE GROUP June 2006 - September 2007
Education
Florida Metropolitan University 2007 — 2008
Associates, Criminal Justice
Connextions September 2011 - Present
Elite Resort Transfer 2008 - Present
Epass 2007 - 2011
ACS 2007 - 2011
Connextions 2006 - 2011
Education
Florida College of Natural Health-Maitland 2009 — 2011
AS, Paramedical SkinCare
Connextions February 2013 - Present
Marriott Hotel May 2012 - December 2012
Logan's Roadhouse July 2007 - December 2011
Skills
Time Management, •Strong verbal and..., •Problem analysis, use..., •Analytical thinking..., •Accuracy and..., •Organization and..., •Microsoft Word,..., •Possess a strong..., •Proven leadership in..., •Fluent in English,..., •Ability to type 65+...
Education
Indiana University-Southeast 2007 — 2012
BS, International Business; Latin America
New Albany High School 47150 2004 — 2007
Core 40
Talent Acquisition 2015 - 2015
Talent Acquisition 2015 - 2015
Connextions October 2013 - April 2014
Iqor January 2013 - October 2013
Modis Agency January 2012 - August 2012
US Government October 1999 - January 2011
Oncor Electric Delivery January 1998 - September 1999
Skills
Bilingual-English/Spanis..., Analysis, Research, Troubleshooting, Clerical Skills
Education
Everest College-Dallas 2014 — 2015
Associate's Degree, Criminal Justice/Police Science, 3.8
Elkins Institute of Dallas 1987 — 1988
Certificate of completion, Computer Aided Drafting, 3.8
Connally High School 1982 — 1986
General Courses
Connextions Recreation LeaderCity of North Miami Beach Parks and RecreationMay 2007 - February 2008
Education
Florida Atlantic University 2007 — 2011
BA, Biology
Connextions September 2012 - Present
World Recovery Service February 2011 - June 2012
Connexions October 2006 - May 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Team Leadership, Customer Retention, Windows, System Administration, Teamwork, Access, Microsoft Word
Education
Florida Community College at Jacksonville 2013 — 2013
Gabriel Health Institute, Practical Nursing, Vocational Nursing and Nursing Assistants
ITT Technical Institute-Jacksonville 2008 — 2009
Computer Systems Networking and Telecommunications, 3.3
Connextions July 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Public Health, Administrative..., Business, Bookkeeping, Employee Benefits, Customer Service, Community Outreach, Data Center, General Ledger, Hospitality, Hardware, Higher Education, Internet, Invoicing, Leadership, Lifesciences, Non-profits, Outsourcing, Office Management, Organization, Problem Solving, Packaging, Quality Auditing, Recruiting, Restructuring, Tourism, Writing, Youth Mentoring, Youth Work
Education
Everest University-Jacksonville 2008 — 2010
Associate's degree, Medical Insurance Specialist/Medical Biller, 3.4
Everest University-Jacksonville
Associate's degree, Medical Insurance Specialist/Medical Biller
Southern Wine & Spirits November 2014 - Present
Connextions April 2013 - November 2014
Heart of Florida United Way January 2014 - April 2014
Skills
Microsoft Office, Customer Service, Sales, Customer Experience, Cashiering, Payroll, Microsoft Word, PowerPoint, Teamwork, Outlook, Social Media
Education
Florida International University 2009 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
hhgregg June 2012 - Present
Connextions April 2010 - February 2012
PepsiCo - Frito Lay August 2008 - March 2010
Education
Indiana University-Southeast 2011 — 2014
In Progress, Accounting
University of Louisville 2007 — 2011
randstad(bank of america) January 2011 - September 2013
connextions August 2011 - September 2012
Skills
Credit, Banking, Mortgage Lending
Education
Gardner-Webb University 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Gardner-Webb University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration
Florida Blue September 2013 - Present
Connextions August 2012 - September 2013
Workforce Central Florida March 2012 - August 2012
USI Univers Workplace Solution 2011 - 2012
Skills
Sales&Marketing, Customer Service..., Leadership skills, Management, Administraion, MS Office, Payroll, Scheduling, Benefits Administration
Education
Florida A&M University 1991 — 1994
Bachelor of Science (B.S.), Business/Managerial Economics
Connextions Payroll and Benefits AdministratorOptumApril 2013 - Present
Connextions August 2011 - Present
Skills
Performance Management, HRIS, Employee Relations, Onboarding, Recruiting, FMLA, Screening, College Recruiting, Employee Engagement, HR Policies, Applicant Tracking..., Benefits Administration, Temporary Placement, Payroll, New Hire Orientations, Human Resources, Deferred Compensation, Employee Benefits, Internet Recruiting, Talent Acquisition
Education
Indiana University-Southeast 2005 — 2010
Connextions September 2013 - Present
Skills
Customer Service, PowerPoint
Education
Florida Technical College
Connextions July 2013 - Present
Skills
Laboratory, medical administrave...
Education
Everest College-Dallas 2012 — 2013
Medical Administrative Assistant, Health/Health Care Administration/Management
University of North Texas
Bachelor's degree, Medical Technology-Pathology
South Paw Engineering November 2002 - Present
Connextions January 2010 - February 2011
United Space Alliance June 1996 - November 2002
Skills
Computer Hardware, Computer Network..., Computer Software
Education
Florida Institute of Technology 1971 — 1973
Associate of Science (AS), Aviation Electronics
Arise Virtual Solutions Inc. August 2014 - Present
Connextions November 2013 - August 2014
Gap Inc. April 2012 - November 2013
Target November 2007 - January 2009
Walmart May 2005 - November 2007
Skills
Microsoft Excel, Customer Service, Microsoft Word, Healthcare, PowerPoint, Outlook, Sales, Time Management, Troubleshooting, Data Entry, Customer Satisfaction, Windows, Call Centers
Education
Strayer University 2013 — 2017
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Everest University-South Orlando 2009 — 2011
Medical/Clinical Assistant