One Communications
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One Communications Employees
Comcast Business January 2010 - Present
One Communications November 2008 - February 2010
One Communications January 2007 - January 2010
Skills
Ethernet, Selling, Salesforce.com, Telecommunications, Cold Calling, Metro Ethernet, Managed Services, Co-location, Telephony, Networking, Optical Fiber, WAN, Wireless, VoIP, Solution Selling, Direct Sales, MPLS, T1, Broadband, PRI, Account Management, Visio, SIP Trunking, IP, Cloud Computing, Unified Communications, SIP, Sales
Education
Rutgers, The State University of New Jersey-Newark 2010 — 2015
Masters Degree, Business Management Telecommunications / IT
Stockton University 2001 — 2005
Bachelor's Degree, Political Science, Pre Law
Lynde Consulting 2008 - Present
Kairos Group 2006 - 2008
One Communications 2003 - 2006
One Communications 2002 - 2003
Skills
B2B, Sales Management, Sales, Consulting, Long Distance, Managed Services, PRI, Co-location, Hosted Services, Sales Process, Contract Negotiation, Solution Selling, Direct Sales, Management, Telephony, Customer Satisfaction, Account Management, Call Centers, Telecommunications, SIP Trunking, VoIP, Unified Communications, MPLS, T1, Selling, Salesforce.com, Cloud Computing, SIP, SaaS, Ethernet, Customer Retention, Cold Calling, Channel Partners, Strategic Partnerships, Broadband, Coaching, WAN, Data Center, Optical Fiber, Sales Operations, New Business Development, Networking, Customer Service, Team Building, Project Management, Leadership, Business Development
Education
Rockford University 2000 — 2002
BS, General Business
Hononegah High School 1993 — 1997
Vonage May 2014 - Present
IDT Corporation March 2006 - October 2013
Verizon GNS March 2005 - March 2006
One Communications April 2004 - March 2006
AT&T 2000 - 2004
Skills
SIP, ISDN, Telecommunications, VoIP, IP, SS7, TDM, H.323, MPLS, Telephony, Routing, Cisco Technologies, T1, Switches, CCNA, SDH, Troubleshooting
Education
Rochester Institute of Technology 2000 — 2001
Certificate, Telecommunications Engineering
Rocheser Business Institute 1998 — 2000
Associate's degree, Computer Programming / Business Applications, 3.5
Albany High School June 2014 - Present
Albany High School September 2012 - Present
Albany City School District September 2012 - June 2014
Springfield Public Schools September 2011 - June 2012
Springfield College September 2011 - May 2012
CNCMicrotech October 2008 - September 2011
One Communications October 2007 - October 2008
Tri-City ValleyCats, Inc. May 2007 - September 2007
Education
Springfield College 2011 — 2012
Master of Education (MEd)
Springfield College 2003 — 2007
Sports Management, Business Management
Frontier Communications October 2012 - Present
Frontier Communications August 2010 - October 2012
Croop-LaFrance March 2010 - August 2010
One Communications January 2005 - March 2010
Education
SUNY Fredonia 2000 — 2004
BS, Computer and Information Sciences, General
Regulatory Consultant June 2014 - Present
EarthLink Business April 2011 - February 2013
One Communications May 2006 - April 2011
CTC Communications Corp March 1998 - May 2006
RCN Corp. March 1994 - March 1998
Skills
Telecommunications, Strategy, Contract Negotiation, Managed Services, SIP, Program Management, VoIP, T1, Negotiation, Telephony, SIP Trunking, Mergers & Acquisitions, Leadership, Solution Selling, Management, Dispute Resolution, MPLS, Wireless, Integration, audits, Cross-functional Team..., vendor relations, contract managment, access management, compliance, regulatory due diligence, risk analysis
Education
University of Massachusetts, Amherst
Chemistry
Rutgers, The State University of New Jersey-New Brunswick
Marketing
University of Phoenix
Bachelor of Science (B.S.), Business Administration, 3.88
University of Phoenix
Masters of Business Administration, 4.0
Amazon December 2012 - Present
Juniper Networks April 2011 - December 2012
Roswell Park Cancer Institute September 2010 - May 2011
One Communications September 2008 - December 2008
Skills
Perl, C, Linux, C++, Java, Unix, Eclipse, Visual Studio, TCP/IP, Data Structures, MySQL, XML, Programming, SQL, C#, HTML, JavaScript, Shell Scripting, Algorithms, PHP, Software Development, .NET
Education
State University of New York College at Buffalo 2009 — 2011
M.S, Computer Science
State University of New York College at Buffalo 2005 — 2009
B.S, Computer Engineering
Intel Corporation April 2014 - Present
Intel Corporation September 2013 - April 2014
Thermo Fisher Scientific- Life Technologies July 2010 - August 2013
Rochester City School District August 2009 - July 2010
One Communications December 2008 - February 2009
AOL May 2008 - August 2008
Skills
Data Warehousing, Business Intelligence, Databases, SQL, Testing, Business Analysis, Systems Analysis, Java, Web Development, Requirements Analysis, Oracle, Data Modeling, PL/SQL, Data Analysis, Data Mining, Reporting & Analysis, Software Development, Software Quality..., Feasibility Studies, Technical Documentation, C++, .NET, MES, Analysis, LIMS, Legacy Conversion, Legacy Code Enhancement, SDLC, Database Design, Unix, Perl, CGI/Perl, Semiconductor Industry, Predictive Analytics, Data Analytics, Microsoft SQL Server, SSIS
Education
Rochester Institute of Technology
MS, Computer Science
University of Mumbai
Bachelor of Engineering, Computer Engineering
SALES June 2015 - Present
Verizon Wireless February 2012 - November 2014
Fitzgerald Brothers Beverages, Inc. April 2009 - September 2011
One Communications November 2006 - August 2007
Skills
Sales, Customer Service, Strategic Planning, Marketing Strategy, Social Media, Marketing, Microsoft Office, Marketing Communications, Advertising, Leadership, Public Relations, Team Building, Account Management, Event Management, Social Networking, Team Leadership, Sales Management, Public Speaking, New Business Development, Project Management, Consulting
Education
State University of New York College of Agriculture and Technology at Cobleskill 2003 — 2005
Liberal Arts and Sciences/Liberal Studies
GIANT Solutions January 2015 - Present
Integra Networks, Inc. July 2009 - October 2014
One Communications July 2008 - June 2009
Time Warner Cable Business Class September 2005 - October 2007
Time Warner Cable Business Class January 2001 - October 2007
ChoiceOne Communications September 1999 - January 2001
AT&T Global Services 1997 - 1999
ACC Communications 1995 - 1997
Bell Labs Lucent Technologies 1993 - 1995
Skills
Cross-functional Team..., Sales Management, Management, Leadership, Forecasting, Marketing Strategy, Integration, Product Development, Sales, Marketing, Broadband, Analysis, Business Development, Call Centers, Direct Sales, Managed Services, Networking, Product Management, Product Marketing, Salesforce.com, Social Skills, Solution Selling, Strategic Partnerships, Telecommunications, Unified Communications, Vendor Management, VoIP, Wireless
Education
State University of New York College at Plattsburgh 1991 — 1993
Bachelor of Science, Marketing/Management
Syracuse University 1988 — 1990
Computer Science
Lightower Fiber Networks April 2015 - Present
Broadview Networks August 2011 - April 2015
EarthLink Business March 2008 - August 2011
One Communications April 2007 - March 2008
MKS Instruments 1997 - 2002
Skills
VoIP, Telecommunications, Telephony, Cabling, T1, LAN-WAN, WAN, IP, Broadband, Optical Fiber, Routers, Fiber Optics, Switches, DWDM, Network Design, MPLS, Troubleshooting, Ethernet, Managed Services
Education
Rochester Institute of Technology 2000 — 2004
Bachelor of Science (BS), Telecommunications Technology/Technician
Comcast August 2011 - Present
One Communications 2007 - 2009
Skills
Customer Service, Cold Calling, Customer Retention, Account Management, Sales, Direct Sales
Education
Southern New Hampshire University 2003 — 2007
Associate, Business Administration
First American Equipment Finance, A City National Bank Company August 2014 - Present
First American Equipment Finance, A City National Bank Company June 2008 - August 2014
One Communications August 2007 - June 2008
Paychex September 2004 - August 2007
Skills
Finance, Salesforce.com, Team Building, Employee Benefits, Financial Analysis, Certified Lease..., Credit, Management, Training, Process Improvement, Credit Analysis
Education
State University of New York College at Oswego 2000 — 2004
BS, Business Administration
Constellation Brands July 2015 - Present
Constellation Brands January 2014 - Present
Constellation Brands May 2011 - January 2014
Constellation Brands January 2010 - April 2011
Constellation Brands January 2009 - December 2009
Constellation Brands August 2006 - December 2008
Constellation Brands May 2004 - August 2006
One Communications March 2000 - May 2004
Bausch & Lomb 1995 - 2000
Frontier Communications 1992 - 1995
Skills
Total Rewards Strategies, Executive compensation, Global Compensation, Compensation Strategies, HRIS, Compensation & Benefits..., Strategic Planning, Investor Relations, Leadership, Financial Analysis, Equity Compensation, Incentive Plan Design, Cross-functional Team..., Acquisition Integration, Accounting, Management, Strategy, Process Improvement, Finance, Analysis, Forecasting, Budgets
Education
State University of New York College at Oswego 1985 — 1987
B.S., Accounting
Unilever May 2014 - Present
Unilever September 2013 - April 2014
Communispace July 2013 - September 2013
Communispace May 2011 - July 2013
Syracuse University August 2010 - May 2011
The Scotts Miracle-Gro Company May 2010 - August 2010
Research & Marketing Strategies, Inc 2008 - 2010
One Communications 2007 - 2007
Systems Personnel 2006 - 2006
Skills
Market Research, Research, Consumer Insights, Analysis, Focus Groups, SPSS, Quantitative Research, Marketing Research, Consumer Behaviour, Data Analysis, Qualitative Research, Social Media, Recruiting, New Business Development, Advertising, Brand Management, Marketing, Customer Insight, Product Development, Competitive Analysis, Survey Design, Online Research
Education
Syracuse University 2009 — 2011
MBA
State University of New York at Buffalo - School of Management 2002 — 2006
B.S
Liberty High School
Windstream Communications February 2014 - Present
Broadview Networks November 2010 - February 2014
One Communications August 2005 - November 2010
Belmont Laundry 2003 - 2005
Preferred people Staffing 2002 - 2004
TCI America April 1990 - November 2001
Skills
Business Development, SIP Trunking, Hosted Services, Telecommunications, Sales, Managed Services, MPLS, Cloud Computing, Solution Selling, Unified Communications, T1, Co-location, VoIP, Direct Sales, Telephony, Ethernet, PRI, Optical Fiber, Metro Ethernet, SIP, WAN, Call Centers, Salesforce.com, Data Center, Selling, Network Design, DS3, SaaS, Professional Services, Leadership, IP, Strategic Partnerships, Hosted Voice, Cold Calling, Customer Retention, IP PBX, LAN-WAN, MPLS VPN, Network Architecture, Disaster Recovery, Vendor Management, Internet Services, Wireless, Long Distance, Sales Engineering, Broadband, DSL, Avaya, Channel Partners, Networking
Education
North Quincy High School 1986 — 1990
Springfield Technical Community College
Windstream Communications 2013 - 2015
JUST SOLUTIONS, INC. 2012 - 2013
Wireless Zone Ontario 2009 - 2012
Brighton Volunteer Ambulance 1989 - 2011
Wireless Zone Brockport 2009 - 2009
One Communications 2008 - 2009
ABB OPTICAL GROUP 2006 - 2008
Bausch & Lomb 2002 - 2006
Verizon Wireless 1994 - 2002
Skills
Direct Sales, Account Management, Cold Calling, Sales, Telecommunications, Sales Management, Business Development, New Business Development, Retail, Customer Retention, Customer Service, Solution Selling, B2B, Wireless, VoIP, Territory Management, Mobile Devices, Inventory Management, Telephony, MPLS, Salesforce.com, Contact Lenses, Medical Devices, Inside Sales, Retail Management, Ophthalmology, Customer Relations, IT Solutions, Small Business, Customer Acquisition, Relationship Management, Allworx, Consultative Selling..., QoS
Education
State University of New York College at Buffalo 1990 — 1994
BA, Political Science
SOTA
Earthlink Carrier February 2014 - Present
EarthLink Carrier August 2010 - March 2014
One Communications January 2009 - July 2010
One Communications January 2007 - December 2008
Choice One Communications June 1999 - December 2006
Education
St. Bonaventure University 1992 — 1996
Bachelor of Business Administration, Marketing and Management
Thomson Reuters May 2012 - Present
Frontier Communications November 2011 - May 2012
Earthlink Business April 2011 - November 2011
One Communications July 2006 - April 2011
Choice One Communications April 2001 - July 2006
Verizon Wireless 2000 - 2001
Skills
TestNG, JUnit, Unit Testing, GUI Testing, Selenium, Java, Agile Methodologies, Oracle, Eclipse, Microsoft SQL Server, Unix Shell Scripting, Jenkins, Visual Studio, PL/SQL, Mercurial, Subversion, MySQL, C#, Perl, Python, JavaScript, Remedy, Business Objects
Education
Saint John Fisher College
BS
American Express September 2010 - Present
Fibertech Networks June 2009 - March 2010
Frontier Communications October 2007 - May 2009
One Communications October 2005 - September 2007
PAETEC July 2003 - September 2005
Skills
Account Management, Direct Sales, Sales Process, New Business Development, Salesforce.com, B2B, Telecommunications, Business Development, Strategic Partnerships, Cold Calling, Sales, Strategic Consulting, Solution Selling, Management, Marketing
Education
State University of New York College at Geneseo 2000 — 2004
Bachelor of Science, Business Administration
Qualitrol April 2013 - Present
ADP March 2012 - January 2013
Eagle Systems Office Technology February 2011 - December 2011
One Communications December 2008 - September 2011
One Communications September 2005 - December 2008
One Communications October 2004 - September 2005
Sales Trainer September 2003 - October 2004
York Acquisitions May 2003 - September 2003
Education
St. Francis University 1999 — 2003
BS, Public Administration
Time Warner Cable August 2013 - Present
Frontier Communications January 2006 - August 2013
One Communications January 2005 - December 2005
Skills
VoIP, Solution Selling, Telecommunications, SIP Trunking, Account Management, Co-location, Business Development, Telephony, Sales Operations, Unified Communications, MPLS, Managed Services
Education
SUNY Brockport 1976 — 1981
BS, English Language and Literature/Letters
EarthLink Business March 2012 - Present
EarthLink Business March 2011 - March 2012
One Communications March 2006 - March 2011
Netsmartz December 1999 - March 2006
Edgewater Services CO Ltd. 1999 - 1999
Skills
Telecommunications, Cloud Computing, VoIP, VMware, Oracle SQL, MySQL, Microsoft CRM, CRM, IT Service Management, Change Management, Team Leadership, Managed Services, Integration, Data Center, SaaS, Virtualization, Vendor Management, Software Development, IT Strategy, Troubleshooting, ITIL, IT Management, Enterprise Software, Software Project..., Professional Services, PMP, Business Intelligence, Business Analysis, Visio, Salesforce.com, Requirements Analysis, Project Management, Cross-functional Team..., Unified Communications, Disaster Recovery, Management, Product Management, Program Management
Education
Rochester Institute of Technology 1995 — 2003
Bachelor's degree, Business - MIS
Trident Career Solutions Inc. January 2014 - Present
Cross Pointe Innovations November 2011 - Present
Eastern Copy Products, Inc. July 2010 - January 2012
One Communications 2007 - 2007
Sprint Nextel 2005 - 2007
Sprint 2002 - 2006
Skills
Sales, Direct Sales, New Business Development, Sales Management, Marketing, Selling, Sales Operations, Solution Selling, Team Building, Program Management, B2B, Salesforce.com, Account Management, Customer Service, Telecommunications, Leadership
Education
SUNY Oswego 1995 — 1999
Bachelors of Science, Business Administration
Comcast March 2013 - Present
One Communications January 2007 - September 2009
Total Solutions Group 2005 - 2007
Broadview Networks 2004 - 2005
Conversent Communications 2003 - 2004
Conversent Communications 2000 - 2004
Skills
Ethernet, Telecommunications, Managed Services, VoIP, Unified Communications, Telephony, Solution Selling, Co-location, Optical Fiber, MPLS, IP, Wireless, Carrier Ethernet, Channel Partners, Professional Services, Avaya, Video Conferencing, SIP Trunking, DSL, Customer Retention, Direct Sales, Strategic Partnerships, Selling, Hosted Services, Cloud Computing, SIP, SaaS, Internet Services, Sales, Sales Management, T1, Broadband, Network Design, PRI, Data Center, Cisco Technologies, Sales Engineering, Account Management, Salesforce.com, WAN, Mobile Devices, Go-to-market Strategy, Solutions Marketing, Sales Process, LAN-WAN, IVR, Fiber Optics, Enterprise Software, Call Center, Channel
Education
Suffolk University 1991 — 1995
BS, Paralegal Studies
MANSARD December 2013 - Present
Cummings Properties June 2013 - November 2013
Boylston Properties 2013 - 2013
DBA Nick Osgood Development & Forestry 1998 - 2012
Reit Management & Research LLC February 2008 - September 2011
One Communications 1998 - 2005
Skills
Property Management, Customer Relations, Customer Service, Real Estate, Selling, Accounting, Leasing, Tenant, Negotiation, Budgets, Landlords, Due Diligence, Lease Negotiations, Disposition, Leases, Commercial Real Estate, Property
Education
Roger Williams University 1988 — 1992
Bachelors degree, Business Admininstration, with Finance and Economics concentrations
Marblehead High School 1984 — 1988
Windstream Communications February 2013 - Present
PAETEC September 2010 - February 2013
One Communications February 2009 - September 2010
Education
St. John Fisher College 2006 — 2009
BS in Information Technology, 3.93 GPA
St. John Fisher College 2006 — 2009
BA in Economics, 3.73 GPA
Crowe Horwath LLP September 2009 - Present
One Communications June 2008 - August 2009
Paychex November 2006 - August 2007
Skills
Information Security, Network Security, Vulnerability Assessment, Security, Privacy Law, Penetration Testing, IT Audit, Security Awareness, Active Directory, Cisco Technologies, IPS, Information Security..., Social Engineering
Education
Rochester Institute of Technology 2004 — 2009
BS, Information Security & Forensics, High Honors
Deacom, Inc. July 2012 - Present
Comcast February 2011 - August 2012
One Communications April 2010 - February 2011
Vesuvio July 2003 - April 2010
Focal Communications 1999 - 2003
Chorus Communications 1996 - 1999
ATI Communications, Inc 1992 - 1995
Skills
Hunter, Strategic Leadership, Sales, Sales Management, Solution Selling, Building relationships, Cold Calling, Managing relationships, Managing sales team, Sales trainings, Sales presentations, Profit & Loss Management, Organizational..., National Sales Manager, Marketing, Budget management, Forecasting, Revenue forecasting, Operations Management, Executive Leadership, Business & Strategic..., Key Account Development, Value Selling, Strategic Planning, Sales Presentations, Management, Leadership, New Business Development, Building Relationships, Qualifying Prospects, Budgets, Income Statement, Direct Sales, CRM, Sales Process, Revenue Forecasting, Selling, Sales Operations, Strategy, Account Management, Start-ups, Enterprise Software, ERP, SaaS, Process Improvement, Contract Negotiation, Marketing Strategy, P, Telecommunications, Business Development
Education
Saint Joseph's University 1988 — 1992
B.S., Finance
University of London 1991 — 1991
BS, International Business
Harriton High School 1984 — 1988
gNOVIS Technologies March 2015 - Present
NetCracker November 2013 - March 2015
Frontier Communications December 2009 - November 2013
One Communications 2001 - 2009
Skills
Telecommunications, Vendor Management, Contract Negotiation, Data Conversion, Mergers, Provisioning, Integration, Managed Services, Telephony, Order Management, BMC Remedy, Requirements Analysis, Solution Architecture, SDLC, Data Center, Unix, Oracle, DS3, Business Requirements, T1, PL/SQL, Requirements Gathering, Service Delivery, DSL, Mergers & Acquisitions, Program Management, Testing, Software Development
Education
State University of New York College at Oswego
Earthlink Business April 2011 - Present
One Communications 2009 - April 2011
5LINX Enterprises Inc. 2009 - 2009
One Communications 2008 - 2009
Choice One Communications 2006 - 2008
Global Crossing 2002 - 2004
Skills
Project Management, Telecommunications, VoIP, Marketing Analytics, Process Simulation, Analysis, Software Documentation, Training, Project Planning, Integration, Business Process, Process Improvement, Cross-functional Team...
Education
State University of New York College at Plattsburgh 1978 — 1982
EarthLink Business January 2014 - Present
Earthlink Business May 2009 - January 2014
One Communications May 2009 - April 2011
Level 3 Communications January 2009 - May 2009
Global Crossing 1997 - 2008
Education
State University of New York College at Brockport
Time Warner Cable Business Class July 2009 - Present
Time Warner Cable 2009 - Present
Cavalier Telephone December 2007 - July 2009
One Communications 2004 - 2007
AT&T 1998 - 2004
USN 1996 - 1997
Skills
Account Management, B2B, Customer Retention, Customer Satisfaction, Cold Calling, Customer Service, Direct Sales, Ethernet, Leadership, Managed Services, Marketing, Networking, New Business Development, Optical Fiber, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Telecommunications, Telephony, VoIP
Education
State University of New York College at Buffalo 1976 — 1981
BS, Criminal Justice
One Communications Record Retention ManagerEarthlink Business2005 - Present
Skills
Managed Services, Records Management, Telecommunications, Solution Selling
Education
Saint Anselm College 2001 — 2005
BA, Business
Walt Disney World March 2015 - Present
Juniper Networks October 2013 - January 2015
ITT Industries Space Systems/Geospatial Systems September 2012 - May 2013
PAETEC Holdings/Windstream Communications April 2008 - September 2012
One Communications July 2006 - March 2008
Choice One Communications October 1998 - July 2006
Manning & Napier Information Services May 1997 - October 1998
Thomson West / Lawyers Cooperative Publishing / Thomson Electronic Publishing July 1992 - April 1997
Syracuse University June 1990 - August 1991
Skills
Java, C, C++, C#, PL/SQL, Oracle SQL, MySQL, Eclipse, NetBeans, Visual Studio, Unix Shell Scripting, GWT, Guice, Groovy, Perl, ASP, PHP, ASP.NET, Oracle BPEL, Google App Engine, Remedy, SAS, Business Objects, Regular Expressions, Glassfish, Tomcat, Web Logic, OSM, JMS, JAX-WS, JAXB, Servlets, BREW, Android, Ant, Mercurial, Web Services, REST, XML Schema, XML Spy, XSLT, DTD, SGML, XML, HTML + CSS, JUnit, Linux server..., CORBA, SOA, J2EE
Education
University of Rochester 2007 — 2008
Core MBA Coursework
SUNY Potsdam 1991 — 1992
MS, Education, Instructional Technology
Syracuse University 1991 — 1991
Instructional Design, Development and Evaluation
SUNY Potsdam 1986 — 1990
BA, Computer and Information Science, Mathematics, Psychology
EarthLink December 2012 - Present
Penfield Fire Company September 2001 - Present
EarthLink May 2007 - December 2012
One Communications October 2005 - May 2007
One Communications September 2004 - October 2005
One Communications June 2000 - September 2004
Hertz Local Edition March 1999 - June 2000
National Baseball Hall of Fame and Museum May 1994 - March 1999
Walt Disney World January 1995 - June 1995
Skills
Telecommunications, IP, VoIP, MPLS, Ethernet, Wireless, Network Design, Cisco Technologies, Telephony, TCP/IP, DSL, Managed Services, Routers, Data Center, Call Centers, T1, Troubleshooting, WAN
Education
State University of New York College at Geneseo 1996 — 1998
Bachelor's degree, Business Administration and Management, General
Soma Intimates June 2010 - October 2013
One Communications 2004 - 2008
NorVergence 2002 - 2004
Skills
Customer Service, PowerPoint, Microsoft Office, Strategic Planning, Team Building, Event Planning, New Business Development, Management, Sales Management, Marketing Strategy, Public Speaking, Direct Sales, Training, Merchandising, Retail, Forecasting, Sales, Leadership
Education
The Boston Conservatory
Bachelor of Fine Arts (BFA), Drama/Musical Theatre
EarthLink December 2014 - Present
EarthLink April 2011 - December 2014
One Communications November 2005 - March 2011
Global Crossing December 1999 - November 2005
Skills
Problem Solving, Product Development, Product Management, Business Process..., Integration, Program Management, Business Analysis, Communication, Customer Experience, Sales Operations, Business Requirements, Functional Requirements, Product Lifecycle..., SDLC, IP, VoIP, Strategic Planning, Change Management, Gap Analysis, Resource Management, Cross-functional Team..., Project Management, IT Service Management, Requirements Analysis, Telecommunications, MPLS, Managed Services, Management, Cloud Computing, Strategy, Process Improvement, Leadership
Education
State University of New York College at Oswego 1989 — 1993
Bachelor of Arts (B.A.), Philosophy and Sociology
RBC Bank (USA) July 2010 - Present
One Communications November 2008 - May 2009
PAETEC August 2006 - October 2008
Skills
Telecommunications
Education
SUNY Brockport 2001 — 2005
Bachelors, Business Administration, Marketing
JML Optical Industries, LLC September 2012 - Present
Bausch & Lomb January 2008 - July 2011
Label World December 2005 - April 2007
One Communications January 2004 - September 2005
Thomson Reuters December 2002 - December 2003
Skills
Cold Calling, Negotiation, Customer Service, Problem Solving, Trade Shows, Customer Satisfaction, Account Management, Customer Relations, New Business Development, Forecasting, Advertising, Microsoft Office, Consultative Selling, Word, B2B, Selling, Direct Sales, Excel, PowerPoint, Product Development
Education
State University of New York College at Oswego 1981 — 1983
Communications
State University of New York College at Brockport 1980 — 1981
Communications
Fairport-Macedon Mini Storage, LLC September 2012 - Present
Parker Hannifin Corporation June 2012 - Present
Furnace Mini Storage, LLC 1995 - Present
Parker Hannifin September 2010 - June 2012
Parker Hannifin Corporation November 2009 - August 2010
One Communications October 2008 - October 2009
IEC Electronics April 2007 - April 2008
Parker Hannifin October 1996 - April 2007
Rochester Community Savings Bank 1989 - 1996
Skills
Project Management, Program Management, Process Improvement, Cross-functional Team..., Disaster Recovery, Integration, IT Management, Troubleshooting, Visio, Vendor Management, Software Documentation, SharePoint, Information Technology
Education
Rochester Institute of Technology 1984 — 1989
Project Solvers
Time Warner Cable Business Class October 2014 - Present
Sunburst Optics October 2010 - September 2014
Time Warner Cable Business Class February 2009 - October 2010
One Communications July 2004 - February 2009
Skills
Cold Calling, Fiber Optics, PRI, Long Distance, Collocation, Networking, New Business Development, Co-location, Solution Selling, Account Management, B2B, Salesforce.com, Telecommunications, Unified Communications
Education
State University of New York College at Buffalo 1975 — 1978
BA, Political Science
F-Secure Corporation August 2015 - Present
Broadview Networks August 2008 - July 2015
One Communications March 2005 - September 2008
US LEC June 2001 - September 2005
Teleglobe Inc. January 1996 - March 2000
Worldcom 1992 - 1996
Skills
Managed Services, Unified Communications, Solution Selling, Telephony, Direct Sales, Telecommunications, Salesforce.com, Sales, Marketing Strategy, Co-location, Sales Process, Wireless, VoIP, Cold Calling, Account Management, Hosted Services, Business Development, Data Center, MPLS, Channel Partners, New Business Development, Marketing, Sales Management, SaaS, Sales Presentations, Strategic Partnerships, Cloud Computing, Sales Operations, Selling, Strategic Planning, SIP Trunking, Management, Contract Negotiation
Education
Rowan University 1983 — 1987
Bachelor of Science (B.S.), Marketing
Pride Mobility Products June 2014 - Present
Digital Net Agency (DNA) June 2012 - May 2014
Atrinsic Interactive October 2008 - May 2012
Pepperjam June 2008 - October 2008
One Communications June 2007 - June 2008
One Communications November 2005 - June 2007
Mortgage Broker 2002 - 2005
Skills
Email Marketing, Affiliate Management, SEM, Interactive Marketing, SEO, Mobile Marketing, Affiliate Marketing, Advertising, Social Media Marketing, B2B Marketing, Web Marketing, Online Marketing, Online Advertising, Online Lead Generation, Analytics, Direct Marketing, E-commerce, Lead Generation, Google Adwords, Digital Marketing, PPC, Display Advertising, Digital Strategy, Web Analytics, Marketing Strategy, Google Analytics
Education
Slippery Rock University of Pennsylvania 1998 — 2001
Bachelor of Science (BS), Finance
Dallas
Dallas
Dallas
EarthLink Business April 2013 - Present
Earthlink Business April 2011 - Present
One Communications February 2008 - April 2011
Conversent Communications December 2004 - January 2008
Digital Communications September 2003 - December 2003
Alcatel - Lucent Technologies April 1999 - October 2002
Skills
T1, Fiber Optics, Networking, VoIP, Telecommunications, Cabling, DS3, DSL, TDM, Ethernet, IP, Citrix, BMC Remedy, DWDM, ATM networks, Optical Network, Project Coordination
Education
Suffolk County Community College
coursework
Exelis March 2014 - Present
Yahoo! July 2013 - March 2014
JPMorgan Chase August 2011 - July 2013
JPMorgan Chase November 2009 - August 2011
One Communications July 2007 - November 2009
Washington Mutual Bank July 2006 - July 2007
Skills
Customer Service, Process Improvement, Management, Business Analysis, Data Analysis, Access, Analysis, Quality Assurance, Human Resources, Workday, Infinium
Education
Finney
SUNY Brockport
Bachelor of Science (B.S.), Business Administration and Management
EarthLink Business 2012 - Present
EarthLink Business 2011 - 2012
One Communications 2007 - 2011
Wegmans Food Markets 2006 - 2007
Choice One Communications 2003 - 2006
Choice One Communications 2000 - 2003
Skills
Vendor Management, Managed Services, Telecommunications, VoIP, Process Improvement, Project Management, Wireless, Call Centers, Account Management, Customer Service, Salesforce.com, Business Analysis, Program Management, Data Analysis, Cross-functional Team...
Education
Rochester Institute of Technology 1996 — 1998
B.S., Information Technology
Monroe Community College 1993 — 1995
Greece Olympia 1989 — 1993
NBTY June 2011 - January 2014
Sales Representative at Good N Natural, NBTY January 2009 - March 2011
One Communications August 2008 - October 2008
Super Enterprises May 2006 - August 2008
Harman Consumer Group November 2004 - April 2006
Korg USA 2004 - 2005
Skills
Sales, Sales Management
Education
State University of New York College at Oneonta 1997 — 2001
BA, Music
Superior Plus Energy Services February 2012 - Present
Robert Half Management Resources July 2011 - August 2011
Career Navigator 2010 - 2010
Monro Muffler Brake January 2009 - May 2009
One Communications January 2006 - June 2008
Global Crossing February 2003 - January 2006
Eastman Kodak December 1998 - June 2001
ACC TeleCom June 1997 - December 1998
EKCC / GE Capital 1988 - 1997
EKCC 1987 - 1997
Skills
Budgets
Education
AICPA - CPE 2009 — 2009
Accounting for Income Taxes – Applying SFAS No. 109 / FIN 48
Institute for Professionals in Taxation (IPT) 1999 — 2000
Sales & Use Tax School
IPT 1993 — 1993
Sales Tax Symposium
St. John Fisher College 1990 — 1993
B.S., Accounting
Conversent Communications - One Communications 2006 - Present
One Communications 2005 - Present
One Communications March 2005 - June 2009
Education
State University of New York College at Brockport
EarthLink Business December 2013 - Present
EarthLink September 2011 - December 2013
Earthlink Carrier December 2009 - September 2011
One Communications 2003 - 2009
Global Crossing 2001 - 2003
Education
State University of New York College at Geneseo
University of Rochester - Simon Business School
Electronic Auction Services, Inc. March 2010 - September 2015
Fairtronix Technology, Inc. 2009 - 2010
Level 3 Communications 2007 - 2008
One Communications 2003 - 2007
Skills
Business Development, Sales, Management, Solution Selling, Strategic Planning, Telecommunications, Account Management, Customer Retention, New Business Development, Strategic Sourcing, Vendor Management, Procurement, Product Marketing, Enterprise Software, RFP, SaaS, Consulting, Sales Management, Process Improvement, Strategy, Leadership, Sales Operations, Team Building, Contract Negotiation, Direct Sales, E-procurement, Government Procurement, Procurement Outsourcing, IT Procurement, Supplier Sourcing, Indirect Purchasing, Purchasing Processes, Retail Purchasing, Global Client Management, Client Development, Client Services, Management Consulting, Process Consulting
Education
Taylor University 1989 — 1993
BS, Business
Hudson High School 1986 — 1989
EarthLink Business August 2012 - March 2015
EarthLink Business October 2011 - August 2012
EarthLink Business May 2011 - October 2011
One Communications May 2007 - May 2011
Choice One Communications August 2003 - May 2007
Skills
Accounts Payable, VoIP, Telecommunications, T1, Invoicing
Education
St. Lawrence College
AAS Accounting
Lightower Fiber Networks January 2014 - Present
ASG 2012 - January 2014
Broadview Networks September 2008 - May 2012
one communications 2005 - 2008
conversent 2005 - 2008
uslec 2002 - 2005
Telco Communications 1995 - 2000
Skills
Telemarketing, Entrepreneurship, Solution Selling, P&L Responsibility, Business, Direct Sales, Partnerships, Managed Services, Cloud Computing, Strategy, Telecommunications, Sales Management, Sales, Co-location, Management, Sales Process, VoIP, Strategic Planning, Lead Generation, Data Center, Cold Calling, Sales Operations, SaaS, Leadership, B2B, Selling, Strategic Partnerships, Wireless, Unified Communications, Professional Services, Account Management, Customer Satisfaction, Call Centers, Channel Partners, Salesforce.com, New Business Development, Product Management, CRM, Team Building, P&L Management, Start-ups, Executive Management, Customer Retention, Go-to-market Strategy, Business Development, Enterprise Software, Sales Presentations, Competitive Analysis, Product Marketing, Mobile Devices
Education
St. Francis College 1983 — 1986
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
EarthLink BUSINESS July 2011 - February 2013
CURRENT Group April 2007 - July 2011
One Communications May 1998 - December 2006
ACC Telecom January 1984 - May 1998
Skills
VoIP, SaaS, Strategic Planning, Business Intelligence, Solution Selling, Start-ups, Direct Sales, Smart Grid, Telecommunications, Enterprise Software, Data Center, New Business Development, Co-location, Selling, Leadership, Unified Communications, Cloud Computing, Wireless, Account Management, Product Management, CRM, Sales, Strategy, MPLS, Product Marketing, Ethernet, Channel, Sales Management, Broadband, IP, Sales Process, Strategic Partnerships, Sales Operations, Managed Services, Internet Services, Competitive Analysis, Marketing Strategy, Contract Negotiation, Management, Business Strategy, Project Management, Cloud Security, Cloud Storage, Digital Marketing, B2B Marketing Strategy, IT Solutions, IPO, Talent Developer, Email Marketing, VMWare Certified Sales...
Education
State University of New York at Oswego 1979 — 1983
BS, Business Administration/Marketing
Black Box Network Services May 2014 - Present
TelePacific Communications August 2012 - May 2014
XO Communications March 2010 - June 2012
One Communications March 2008 - March 2010
Skills
Co-location, Managed Services, Unified Communications, MPLS, Disaster Recovery, Business Continuity, Cloud Services, Hosted PBX, Offsite Backup, Data Center, PRI, SIP Trunking, VoIP, WAN, Networking, Dedicated Internet, Cloud Computing, Solution Selling, Metro Ethernet, Ethernet, IP, Salesforce.com
Education
Springfield College 2003 — 2007
Bachelor's, Business Management
EarthLink Business July 2014 - Present
EarthLink Business February 2013 - July 2014
Earthlink Business formerly One Communications October 2009 - February 2013
One Communications September 2005 - October 2009
Skills
Detail Oriented,..., Project Management &..., Process & Documentation, Problem Solving &..., Mentoring &..., Customer Service,..., Team Building, Creativity, Organizational Structure, Customer Service, Problem Solving, Empathy, Project Management, Software Documentation, Telecommunications, Networking, Troubleshooting, Call Centers, T1, Management, VoIP, Vendor Management, Managed Services, Telephony, Leadership, Team Leadership
Education
State University of New York College of Agriculture and Technology at Cobleskill 1987 — 1989
Chef
Vertex Solutions 2010 - Present
Diva Designs January 2005 - May 2010
One Communications 2006 - 2008
Walgreens' Home Care 2004 - 2005
Northwest Suburban Community Hospital 1998 - 2005
Skills
New Business Development, Sales Operations
Education
Rock Valley College
A.S, Science
Upper Iowa University
B.S, Business Administration
Earthlink Business July 2011 - Present
Raymond Popowich & Associates January 2012 - Present
Email Questions August 2008 - Present
Eastman Kodak December 2010 - July 2011
One Communications July 2006 - December 2010
Choice One Communications February 2000 - July 2006
Choice One OnLine February 2000 - July 2006
EdgeNet in Buffalo October 1999 - February 2000
Skills
DNS, Firewalls, Linux, TCP/IP, Data Center, Virtualization, Troubleshooting, Cloud Computing, Red Hat Linux, Amazon Web Services..., VMware, F5 BigIP, System Administration, Disaster Recovery, Migration Projects, Server Consolidation, Servers, MySQL, SMTP, Email Migration, Cluster, Integration, Solaris, Unix, NFS, Apache, Perl, HTTPS, Amazon EC2, SSL, RHEL, CentOS, MariaDB, Email Hosting, Technical Support, IT Operations, Shell Scripting, Qmail, Amazon VPC, Amazon RDS, System Migration, Email Encryption, RADIUS, Systems Engineering, System Deployment, Telecommunications, Network Security, High Availability, Performance Tuning, vBulletin
Education
State University of New York College at Buffalo 1998 — 1999
Computer Science
State University of New York College at Fredonia 1995 — 1997
Computer Science
Kronos October 2010 - Present
One Communications November 2009 - September 2010
ADP October 2004 - April 2009
New England Cable News September 2003 - August 2004
Skills
Payroll, Account Management, Solution Selling, Consultative Selling, New Business Development, SaaS, Salesforce.com, Customer Relations, Managed Services, Cold Calling, Promotions, Outlook, Negotiation, Forecasting, Lead Generation, Sales Process, Direct Sales, Sales Presentations, Team Building, Word, Customer Service, Excel, Public Speaking, Mentoring, B2B, Contract Negotiations, Time Management, Telecommunications, Marketing Strategy, Channel Management, Scheduling, Advertising, Online Marketing, Coaching, Social Media, Software Sales, Cloud Computing, Customer Satisfaction, Microsoft Office, Strategic Planning, PowerPoint, Contract Negotiation, Professional Services, Enterprise Software, Selling, Software Industry, Human Resources, Channel Partners, Complex Sales, CRM
Education
Saint Anselm College 1984 — 1988
BA, Finance
Malden Catholic HS 1984 1981 — 1984
Biology
Comcast Business January 2015 - Present
Sublime Solution April 2013 - December 2014
Comcast November 2009 - April 2013
One Communications August 2004 - November 2009
Skills
PRI, VMware, Disaster Recovery, Selling, Management, Co-location, Enterprise Software, Cloud Computing, Managed Services, Hosted Services, Cold Calling, New Business Development, Sales Operations, VoIP, Sales, Solution Selling
Education
Southern New Hampshire University 2001 — 2003
MBA, Business
Southern New Hampshire University 1997 — 2001
BS, Marketing and Sales
NimbleUser May 2011 - Present
University of Rochester April 2010 - March 2011
Mindex September 2008 - April 2010
One Communications November 2007 - August 2008
Paychex April 2007 - November 2007
Skills
Visualforce Pages, Apex Programming, Force.com, C#, ASP.NET, HTML, CSS, JavaScript, .NET, Microsoft SQL Server, Visual Studio, Software Development, Agile Methodologies, jQuery, AJAX, LINQ, SQL, Databases, Apex, Oracle Application..., Visualfor, Requirements Analysis, Nimble AMS, Direct Client..., Software Project..., XML
Education
Rochester Institute of Technology 2008 — 2011
M.S. in Business Administration, 3.7
University at Buffalo 2003 — 2006
B.S. in Computer Science, 3.0
Closing USA, LLC January 2012 - Present
One Communications December 2009 - December 2010
Skills
Linux, Network Security, Troubleshooting, Bash, PHP, Security, Cisco Technologies, Networking, Microsoft Office, Windows, Telecommunications, Network Administration, Java, MySQL, Computer Hardware, Active Directory, Cisco IOS, Windows Server, JavaScript, HTML 5, HTML, AJAX, C++, C#, VB.NET, Web Services, Microsoft SQL Server, Pervasive SQL
Education
Rochester Institute of Technology 2006 — 2010
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
Rochester Institute of Technology
BS, Information Security and Forensics
Broadview Networks December 2014 - Present
Broadview Networks August 2013 - Present
Legacy Business Consulting "We Protect Yours" August 2011 - Present
Lightpath October 2010 - August 2011
One Communications April 2006 - October 2010
Paetec Communications May 2005 - May 2006
Conversent Communications/One Communications 2002 - 2005
MCI Worldcom April 1998 - March 2002
United States Marine Corps January 1994 - December 1996
Skills
Managed Services, Telecommunications, VoIP, MPLS, Co-location, Wireless, Channel Partners, SIP Trunking, T1, Cloud Computing, Internet Services, Contract Negotiation, PRI, Hosted Services, Ethernet, WAN, Long Distance, Networking, IP, Unified Communications, Metro Ethernet, Direct Sales, Telephony, Salesforce.com, Security, Business Development, Sales, Management, Solution Selling, TDM, Sales Process, SIP, Sales Engineering, Carriers, Professional Services, DWDM, Avaya, Video Conferencing, Optical Fiber, Broadband, LAN-WAN, Data Center, Call Centers, DSL, Wellness Coaching, Network Design, Customer Retention, Sales Operations, Business Continuity...
Education
Costal Community College 1994 — 1994
Business Management
Suffolk County Community College 1993 — 1993
Business Management
EarthLink June 2011 - Present
One Communications 2008 - June 2011
Skills
Data Modeling, HTML, SQL, Web Applications
Education
State University of New York at Buffalo - School of Management 2006 — 2011
MBA
University at Buffalo 2006 — 2011
BS, Computer Science
EarthLink April 2011 - Present
One Communications April 2005 - April 2011
Xerox Corporation September 2000 - April 2005
Skills
JavaScript, Databases, CSS, Requirements Gathering, ASP.NET, C#, PL/SQL, SNMP, HTML, Web Development, SQL, Usability, Integration, Microsoft SQL Server, Perl, Software Design, XML, AJAX, Oracle, Visual Studio, Web Services, Software Development, Apache, .NET, Oracle SQL, HTML + CSS, ASP.NET MVC, jQuery, NHibernate
Education
State University of New York College at Fredonia 1996 — 2000
Bachelor of Science, Computer Science
Colonie Chamber of Commerce 2007 - Present
Times Union 2004 - 2007
Albany-Colonie Regional Chamber of Commerce 2001 - 2004
One Communications 1998 - 2001
Times Union 1995 - 1998
Yellowbook 1989 - 1995
Skills
Fundraising, Event Planning, Marketing Communications, Public Relations, Public Speaking, Leadership, Business Development, Team Building, Small Business, Marketing, Nonprofits, Social Media, Sales Management, Marketing Strategy, Strategic Planning, Volunteer Management, Sales, Social Media Marketing, Social Networking, Advertising, Leadership Development, Media Relations, Event Management, Budgets, New Business Development, Press Releases, Facebook
Education
Siena College 1984 — 1988
B.A., English
Excellus BCBS October 2010 - Present
One Communications November 2007 - October 2010
Frontier 2001 - 2007
Mpower Communications 1999 - 2001
Infantino Associates 1997 - 1999
Skills
Marketing Communications, Advertising, Integrated Marketing, Direct Marketing, Marketing, Leadership, Strategy, Event Management, Direct Mail, Sales, Budgets, CRM, Management, Marketing Strategy, B2B, Product Marketing, Public Relations, Digital Marketing, Product Management, Market Research, Online Advertising, Social Media Marketing, Email Marketing, Creative Direction, Brand Development
Education
Rochester Institute of Technology 1987 — 1992
BFA, Graphic Design
Simon Business School, University of Rochester January 2011 - Present
One Communications 2009 - 2011
First American Equipment Finance 2006 - 2008
OnPoint Search Group 2004 - 2006
Robert Half International 2003 - 2004
Skills
Financial Analysis, Financial Modeling, Finance, Direct Sales
Education
University of Rochester - Simon Business School 1999 — 2001
MBA, Finance, Operations, Entrepreneurship
State University of New York College at Geneseo 1996 — 1999
BS, Management
Marketing & Communications Professional June 2012 - Present
Granite United Church 2010 - June 2012
One Communications 2009 - February 2010
Alliant Technologies February 2008 - January 2009
XO Communications January 2006 - June 2007
Carousel Industries 2003 - January 2006
Digital Island / Cable & Wireless / Exodus 2000 - 2002
Lucent 1999 - 2000
Siemens 1995 - August 1999
American City Business Journals 1992 - 1994
Skills
Security, Leadership, Salesforce.com, Solution Selling, SaaS, Account Management, Cloud Computing, Direct Sales, Managed Services, New Business Development, Business Development, Sales Process, CRM, Sales, Sales Management, Lead Generation, Telecommunications, Channel, Consulting, Cold Calling, Strategic Partnerships, Cisco Technologies, VoIP, Selling, Enterprise Software, Sales Operations, Unified Communications, Start-ups, Channel Partners, Professional Services, Telephony, VMware, Call Centers, Mobile Devices, Wireless, Data Center, Marketing Communications, Go-to-market Strategy, Customer Retention, Networking, Product Management, MPLS, Vendor Management, B2B, Advertising, Strategy
Education
SUNY Fredonia 1983 — 1987
BA, English, Secondary Ed
Islip High School 1980 — 1983
NYS Regents, Honors/Regents High School/Secondary Diploma Program
One Communications May 2009 - Present
One Communications 2009 - 2009
Enterasys Networks October 2002 - July 2006
Nortel March 1995 - December 2002
Education
State University of New York College of Agriculture and Technology at Morrisville 1979 — 1983
Paychex August 2009 - Present
One Communications July 2006 - June 2009
Choice One Communications March 2001 - July 2006
Global Crossing February 2000 - March 2001
Frontier Communications April 1998 - February 2000
Citizens Telecom 1996 - 1998
Skills
Telecommunications, Sales, Forecasting, Network Design, Networking, Pricing, Process Improvement, VoIP
Education
State University of New York College at Fredonia 1991 — 1995
BS, Accounting
One Communications August 2004 - June 2008
Education
The Boston Conservatory 1977 — 1981
Adecco Engineering & Technical October 2014 - Present
ESL Federal Credit Union August 2011 - June 2014
EarthLink Business (formerly One Communications) March 2008 - August 2011
One Communications August 2007 - March 2008
One Communications October 2005 - August 2007
Robert Half Technology June 2004 - October 2005
IKON Office Solutions June 2002 - June 2004
Global Grossing September 1997 - October 2001
Skills
Telecommunications, Marketing, Product Management, Product Marketing, Salesforce.com, Account Management, Direct Sales, Cross-functional Team..., Managed Services, Vendor Management, Sales Management, VoIP, Contract Negotiation, Forecasting, Sales, Analytics, SaaS, Strategy, Unified Communications, Team Leadership, Sales Operations, Competitive Analysis, Solution Selling, DSL, New Business Development, B2B, Customer Retention, Process Improvement, Team Building, Management, Strategic Partnerships, Cloud Computing, Call Centers, Program Management, MPLS, Telephony, Channel Partners, Customer Experience
Education
Slippery Rock University of Pennsylvania
B.A., Political Science
The George Washington University
Masters Certificate, Project Management
Excellus BCBS March 2010 - Present
Croop-LaFrance November 2010 - May 2011
One Communications May 2008 - February 2011
Current Communications December 2006 - May 2008
Xerox November 2003 - December 2006
Xerox March 2000 - November 2003
Xerox August 1996 - March 2000
Geneva City Schools June 1992 - August 1993
City Schools January 1987 - August 1987
Ripley Central School September 1986 - January 1987
Skills
Software Documentation, Visio
Education
State University of New York College at Fredonia 1982 — 1987
BS/MS
Windstream Communications July 2014 - Present
VetPharm, Inc. November 2010 - January 2014
One Communications April 2009 - April 2010
One Communications April 2008 - April 2009
One Communications February 2007 - April 2008
ChoiceOne Communications 2005 - 2007
Choice One Communications 2004 - 2005
Skills
Cross-functional Team..., Process Improvement, Contract Negotiation, Budgets, Vendor Management, Strategic Planning, New Business Development, Team Building, Project Management, Healthcare, Account Management, Telecommunications, Training, Customer Satisfaction, Strategy, Leadership, Recruiting, Management, Six Sigma, Forecasting, Call Centers, Sales Management, Team Leadership, Business Development, Business Strategy, Operations Management, Business Planning, Business Process..., Change Management, Outsourcing, Coaching, Executive Management, Performance Management, CTMS, Clinical Trials, CRO, Organizational..., Pharmaceutical Industry, Team Management, CRM, Data Management, Quality Assurance, EDC, Human Resources, Sales Operations, Start-ups, Regulatory Affairs, Program Management, Marketing, Strategic Partnerships
Education
Villanova University 2008 — 2009
Six Sigma, Green Belt
State University of New York College at Brockport 1995 — 1999
BS, Communications, Business and Marketing
One Communications September 2008 - August 2009
Wells Fargo Financial September 2006 - August 2008
Layer One Media, Inc. 2006 - 2006
IMG February 2002 - October 2004
Education
Southern Illinois University, Edwardsville 1998 — 2001
Mass Communications
Carousel Industries April 2013 - Present
Comcast November 2011 - March 2012
EarthLink April 2011 - November 2011
EarthLink 2003 - April 2011
One Communications March 1991 - 2003
Education
Syracuse University 1982 — 1985
BS, Marketing/Personnel
St. Lawrence University 1981 — 1982
Business Administration
Lincoln Sudbury Regional High School 1977 — 1981
CVS Health July 2009 - Present
One Communications June 2006 - May 2009
Conversent Communications June 1999 - June 2006
Skills
Recruiting, Employee Relations, Applicant Tracking..., Talent Acquisition
Education
Salve Regina University 2011 — 2014
Master of Business Administration (MBA)
Salve Regina University 1995 — 1999
BS, Business Management with a concentration in HR
St Mary's Academy Bay View 1992 — 1995
RGH 2009 - Present
One Communications 2007 - 2009
Eastman Kodak Company 2003 - 2007
Kodak 2003 - 2007
Nortel Networks 2000 - 2002
Questra Consulting 1994 - 2000
ABB Kent-Taylor 1977 - 1992
Skills
Databases, Business Intelligence, Web Applications, Oracle, JavaScript, Unix, Microsoft SQL Server, Visual Basic
Education
Rochester Institute of Technology 1994 — 2000
B.S., Information Technology
MCC
EarthLink Carrier, Division of EarthLink Business April 2014 - Present
EarthLink Carrier, Division of EarthLink Business July 2012 - March 2014
EarthLink Carrier, Formerly One Communications January 2008 - July 2012
One Communications 2007 - 2011
SafeNet Inc June 2005 - November 2007
Global Crossing 2001 - 2006
Skills
Customer Service, VoIP, MPLS, Telecommunications, Telephony, Wireless, Account Management
Education
Saint John Fisher College 1987 — 1991
Bachelor of Science (BS), History
Time Warner Cable February 2013 - Present
XO Communications January 2012 - January 2013
One Communications May 2009 - April 2011
Qwest Communications December 2005 - April 2009
Sprint Nextel 2000 - 2004
AT&T 1990 - 2000
EDNY Federal Court 1976 - 1979
Skills
Sales, Solution Selling, Unified Communications, Managed Services, Salesforce.com, Direct Sales, Telecommunications, Cloud Computing, VoIP, Account Management
Education
State University of New York at New Paltz
BA, Spanish
Comcast Business May 2014 - Present
Comcast Business February 2013 - May 2014
EarthLink Business August 2009 - December 2011
One Communications August 1995 - August 2009
Skills
T1, MPLS, PRI, Co-location, VoIP, Hosted Services, Hosted Voice, Analog Circuit Design, Digital Circuit Design, Microsoft Excel, Microsoft Office, DSL, Managed Services, Unified Communications, Telephony, Telecommunications, Channel Partners, DWDM, Professional Services, Call Centers, Long Distance, Solution Selling, IP, SIP, Metro Ethernet, Ethernet, Internet Services, Broadband, WAN
Education
Southern New Hampshire University
Associates Degree, Business Administration
State Farm Insurance August 2008 - Present
One Communications June 2007 - August 2008
Education
St. John's University, The Peter J. Tobin College of Business 2005 — 2007
Providium Consulting Group Benefit Consultant & Director of Wellness ConsultingGallagher Benefit Services2007 - Present
Birds Eye Foods 2003 - 2007
One Communications 2000 - 2003
Skills
Employee Benefits, Leadership, Benefits Administration, Health Insurance, HRIS, Human Resources, Insurance, COBRA, Onboarding, Deferred Compensation, Benefits Design, Customer Service, Process Improvement, Employee Wellness, Workers Compensation, Health Savings Accounts, Disability Insurance, Health Care Reform, Corporate Wellness
Education
State University of New York College at Cortland 1994 — 1998
BS, Health Sciences, Education
University of Rochester Medical Center March 2013 - Present
Reaction DJ and Video March 2015 - Present
Encore Events March 2011 - February 2013
One Communications August 2007 - March 2011
Sound Excursion Mobile DJ Service September 1993 - March 2011
One Communications October 2005 - August 2007
One Communications August 2001 - July 2004
Skills
Mac, Networking, Customer Service, Event Management, Troubleshooting, Advertising, Social Networking, Video, Diverse background in..., Final Cut Pro, Technical Know How, Virtual DJ, Strong Work Ethic, Creativity in media..., Natural tendency to..., Call Centers, Customer Satisfaction, Microsoft Office, Video Editing, Management, System Administration, Audio Editing
Education
SUNY Oneonta 1999 — 2001
Bachelor of Arts, Music Industry
SUNY Fredonia
AstraZeneca March 2010 - Present
Kriterium August 2009 - March 2010
One Communications April 2009 - August 2009
Bristol ID Technologies January 2008 - 2009
inLighten 2006 - 2008
sanofi-aventis 2003 - 2006
Skills
Account Management, Sales Presentations, Pharmaceutical Sales, Sales, Direct Sales, Sales Management, Cold Calling, New Business Development, Leadership, B2B, Strategic Planning, Business Development, Customer Service
Education
Saint Bonaventure University 1989 — 1993
Bachelor of Science (B.S.), Business Management
Earthlink Business October 2001 - Present
Earthlink Business October 2003 - November 2011
One Communications October 2001 - October 2003
Omnicare September 1998 - August 2001
Skills
Billing Systems, Billing, Analysis, Invoicing, Telecommunications, T1, Telephony, MPLS, IP, Managed Services, Ethernet
Education
State University of New York College at Brockport
Bachelor of Science, English Literature
Churchville-Chili Sr High School 1986 — 1990
Regents, Science, Math, Music
WB Mason Company September 2015 - Present
The Garland Company, Inc. November 2013 - June 2015
WB Mason June 2007 - November 2013
One Communications September 2006 - June 2007
Skills
Competitive Analysis, Account Management, B2B, Budgets, Business Development, CRM, Cold Calling, Customer Service, Direct Sales, Forecasting, New Business Development, Sales, Sales Process, Sales Management, Sales Presentations, Sales Operations
Education
Springfield College 2002 — 2006
Bachelor's degree
Broadview Networks April 2007 - Present
One Communications March 2006 - September 2008
UFC Aerospace November 1992 - October 2004
Education
San Diego State University-California State University 1987 — 1989
Manning & Napier Benefits, LLC March 2015 - Present
Manning & Napier Benefits, LLC April 2013 - March 2015
Manning & Napier Benefits, LLC December 2008 - April 2013
Sun Life Financial September 2007 - December 2008
Unum Group 2004 - 2007
One Communications 2001 - 2004
Skills
Sales, Benefits Administration, Employee Benefits, Health Insurance, Insurance, Disability Insurance, Product Development, Customer Service, Strategic Planning, Account Management, Human Resources, COBRA, Life Insurance, Employee Relations, Long-term Care, Open Enrollment, Performance Management, Health Savings Accounts, HR Policies, Personnel Management, Interviews, Group Insurance, Vendor Management, Workforce Planning, Hiring, Sales Management, HIPAA, Underwriting, Process Improvement, Onboarding, FMLA, HRIS, Employee Wellness, Leadership, 401k
Education
State University of New York College at Geneseo 1993 — 1998
One Communications
Skills
Direct Sales
Education
State University of New York - System 1994 — 1996
ClearVision Optical August 2015 - Present
ClearVision Optical June 2008 - Present
One Communications August 2004 - June 2008
Conversent Communications August 2003 - August 2004
Skills
Sales Management, Account Management, Sales, Trade Shows, Merchandising, Selling, Retail, Customer Service, Team Building, Sales Presentations, Marketing Strategy, Negotiation, Management, Forecasting, Leadership, Sales Operations, Direct Sales, Customer Satisfaction, Training, Product Development
Education
St. Joseph's College 2004 — 2006
MBA, Business Administration
Stony Brook University 1997 — 2000
BS, Business Adminstration
West Babylon 1984 — 1996
One Communications August 2007 - Present
Education
State University of New York College at Brockport 1991 — 2006
Frontier Communications February 2011 - Present
Matrix Business Technologies 2006 - 2011
One Communications 2001 - 2006
Sutherland Group, LLC 2000 - 2001
Skills
Troubleshooting, Telecommunications, Microsoft Office, Wireless, VoIP, Telephony, Call Centers, Networking
Education
SUNY Brockport 1992 — 1996
Earthlink Business August 2011 - Present
One Communications August 2004 - August 2011
Skills
T1, TDM, Ethernet, Telephony, MPLS, Metaswitch, 5ESS, Nextone, SIP, DSL, SIP Trunking, DS3, Adtran, IP, Frame Relay, Computer Network..., Unified Communications, VoIP, DWDM, Network Design, ACME Packet, Perimeta
Education
Rochester Institute of Technology 1995 — 2000
Constellation Brands July 2010 - May 2011
One Communications July 2007 - November 2010
MVP Health Care February 2007 - July 2007
Ortho Clinical Diagnostics 1996 - 1997
Education
Saint John Fisher College 2004 — 2007
Bachelors, Business Management
Solu Digital Collaborative January 2014 - Present
Alstom Signaling August 2012 - December 2013
Mindex May 2010 - July 2012
Fujifilm e-Systems September 2008 - May 2010
One Communications May 2007 - August 2008
Croop-LaFrance contracted to Excellus September 2006 - May 2007
Student Loan Corp. (Citigroup) January 2004 - August 2006
Burns Personnel Inc contracted to Eastman Kodak April 2003 - January 2004
Veramark Technologies Inc December 2000 - April 2003
Eastman Kodak Company 1991 - 1996
Skills
Testing, Windows, Microsoft Office, Quality Assurance, Excel, Software Quality..., Word, Automation, Test Automation, SDLC, Test Planning, Troubleshooting, Microsoft Excel, Quality Center, Integration, Process Improvement, Software Documentation, Unix, Requirements Analysis, SQL, XML, Software Development, Microsoft Word, Agile Methodologies, Microsoft SQL Server, System Testing, Visio, Software Project..., Regression Testing, Test Cases
Education
Greece Arcadia High School 1984 — 1988
Regents, Electronics
SUNY Polytechnic Institute
BS, Industrial Engineering
C&S Companies, Q Ware Group February 2011 - Present
One Communications January 2007 - February 2011
Global Crossing January 2005 - January 2007
LPA Systems 1999 - 2005
Kinko's Corporate Document Solutions 1997 - 1999
Software Sense Systems 1991 - 1997
Skills
Software Development, C#, ASP.NET, Oracle, XML, PL/SQL, Visual Studio, Microsoft SQL Server, SQL, Web Services, Java, Unix, JavaScript, .NET, JDBC, Eclipse, SOA, Software Documentation, Cloud Computing, TFS, HTML, Databases, C++, CSS, Telecommunications, Telerik, Data Warehousing, SaaS, JSP, CVS, Technical Project..., Software Project..., Software Design, OOP, jQuery, AJAX, Tomcat, LINQ, Facilities Management, SQL*Plus, Database Design, Web Design, Team Leadership, LDAP, Domain Management, ASP.NET MVC, Kendo, RESTful WebServices, Product Management, Applications...
Education
State University of New York College at Buffalo 1986 — 1990
Bachelor of Science, Information Systems Management
Axiall Corporation March 2014 - Present
Nexidia May 2013 - August 2013
NCR Corporation May 2012 - March 2013
IBM December 2008 - May 2012
TEKsystems February 2008 - September 2008
One Communications July 2007 - January 2008
Eastman Kodak Company Health Group February 2005 - May 2007
Mindex June 2002 - February 2003
Paetec Communications Inc February 2000 - May 2001
Triad Consulting January 1999 - September 1999
Skills
Microsoft SQL Server, Business Intelligence, Oracle, Databases, Unix, JavaScript, ETL, T-SQL, OLAP
Education
Rochester Institute of Technology 1994 — 1997
BS CIT, Computer Information Technology
EarthLink Business 2012 - Present
One Communications 2010 - 2012
One Communications 2009 - 2010
One Communications 2005 - 2009
Global Crossing 1998 - 2004
Skills
Product Management, Co-location, Managed Services, Unified Communications, Hosted Services, MPLS, Telecommunications, VoIP, SIP Trunking, Virtualization, Telephony, Ethernet, Wireless, Solution Selling, Positioning, Metro Ethernet, Pricing, Pricing Strategy, IP, SIP, DSL, Broadband, Internet Services
Education
State University of New York College at Oswego
B.S., Marketing
One Communications June 2006 - Present
Education
Siena College 2002 — 2006
BA
Advanced Custodial Equipment and Supply, LLC October 2012 - Present
Level 3 Communications January 2010 - September 2012
One Communications July 2006 - May 2009
Choice One Communications January 2004 - June 2006
Frontier Communications/Citizens/Global Crossing 1994 - 2004
Skills
Product Management, Telecommunications, VoIP, IP, MPLS, Wireless, Managed Services, Unified Communications, Product Development, Cross-functional Team..., Management, Vendor Management, Project Planning, Cloud Computing, Strategic Partnerships
Education
Syracuse University 1973 — 1976
BA, Mathematics
EarthLink Business January 2014 - Present
EarthLink Business October 2011 - December 2013
EarthLink Business formerly One Communications February 2008 - October 2011
One Communications February 2007 - February 2008
One Communications November 2005 - February 2007
One Communications November 2004 - November 2005
Skills
5ESS, VoIP, T1, MPLS, Telecommunications, Switches, Telephony, Visio, Ethernet, Wireless, Project Management, Computer Network..., LAN-WAN, Cisco Technologies, Softswitch, Active Directory, Leadership, DSL
Education
Rochester Institute of Technology
Bachelors, Information Technology, Telecommunications
CompuCom December 2014 - Present
General Dynamics Information Technology (Softworld, Inc) March 2014 - December 2014
Self Employed September 2013 - February 2014
Level 3 Communications November 2011 - September 2013
Global Crossing December 2010 - November 2011
One Communications August 2010 - December 2010
One Communications September 2009 - December 2010
Frontier Communications June 2008 - March 2009
Rochester Institute of Technology December 2007 - February 2008
DataFriendly, Inc August 2007 - November 2007
Skills
System Administration, Security, Telecommunications, Network Security, Linux, VMware, Network Administration, Enterprise Anti-Virus, Shell Scripting, Troubleshooting, Disaster Recovery, VPN, Servers, Firewalls, Cisco Technologies, Networking, Information Security
Education
Rochester Institute of Technology 2006 — 2009
BS in Applied Networking and System Administration, IT, Security, Networking, System Administration
Naval Nuclear Power Training Unit 2001 — 2002
Military, Nuclear Physics, Engineering, Electronics
Naval Nuclear Power Training Command 2000 — 2001
Military, Nuclear Physics, Engineering, Electronics
CATERTRAX June 2015 - Present
CloudSmartz, Inc. November 2014 - May 2015
Broadview Networks July 2013 - November 2014
EarthLink January 2012 - May 2013
Earthlink August 2010 - December 2011
Infinia Corporation March 2008 - August 2010
One Communications June 2006 - December 2007
Mpower Communications June 2000 - June 2006
PAETEC May 1999 - April 2000
Paychex September 1996 - April 1999
Skills
Mergers, Acquisitions, Corporate FP&A, Analytic Reporting, Financial Accounting, Process Improvement, Sage CRM, Leadership, Corporate Budgeting, Collaboration, Cash-flow Management, Fundraising, Training Leadership, Valuation Modeling, DCF Valuation, Corporate Development, Investor Relations, Investor Reporting, Operational Due..., Operational Planning, Capital Structure, Financial Modeling, Telecommunications, Business Development, Start-ups, Forecasting, Financial Analysis, Mergers & Acquisitions, Strategic Planning, Strategic Financial..., Cross-functional Team..., Cloud Computing IaaS, SaaS, Sales Operations, Sales Process, VoIP, Payroll Services, Analysis, Management, Business Strategy, Finance, Due Diligence, Enterprise Software, Team Leadership, Analytics, Integration, Strategic Partnerships, Budgets, Strategy, Competitive Analysis
Education
University of Rochester 2002 — 2006
MBA, Corporate Finance & Accounting
State University of New York College at Brockport 1992 — 1996
BS, Finance
EarthLink April 2011 - Present
One Communications September 1999 - April 2011
Bryant and Stratton College January 2005 - February 2008
EDS 1994 - 1999
Skills
VoIP, T1, Visio, Telecommunications, Ethernet, Cisco Technologies, E-Learning, Project Management, Managed Services, MPLS, Telephony, IP
Education
State University of New York College at Buffalo
Master of Science, Adult Education
State University of New York College at Geneseo
Bachelor of Science, Management Information Systems
Krux Digital July 2015 - Present
Krux Digital February 2015 - July 2015
5LINX Enterprises Inc. July 2013 - February 2015
GateHouse Media February 2012 - July 2013
Marakesh Consulting Group June 2011 - June 2012
IDI Billing Solutions 2011 - 2012
GateHouse Media 2011 - 2011
Independent Consultant 2003 - 2010
One Communications 1998 - 2003
PC Connection, Inc. September 1995 - August 1998
Skills
Cross-functional Team..., Sales Management, Salesforce.com, Project Management, Crystal Reports, Interviews, Account Management, Microsoft SQL Server, Advertising, Advertising Sales, Advertising Operations, Email Marketing, Online Advertising, Digital Marketing, Digital Media, Mobile Marketing, Management, Newspapers, Online Marketing, Social Media, Social Media Marketing, Web Analytics
Education
State University of New York College at Buffalo 1991 — 1995
Bachelors of Science, Speech Pathology & Audiology
EarthLink Carrier December 2007 - Present
One Communications April 2005 - December 2007
Choice One Communications September 1999 - April 2005
Skills
PRI, VoIP, Product Management, Contract Negotiation, Contract Management, Project Coordination, Internal Communications, Marketing Communications, Market Analysis, Product Development, Program Management, Product Marketing, Product Launch, Communication Written, Account Management, Client Development, Client Retention, Client Relationship..., Client Communications, Reporting & Analysis, Press Releases, Group Presentations, Presentation Development, Sales Support, Inside Sales, Event Planning, Event Management, Pricing Analysis, Pricing Strategy, Pricing Negotiation, Price Optimization, Test Automation, Copy Editing, Process Improvement, Process Development, Process Management, SIP Trunking, Management, Sales Operations, Metro Ethernet, Hosted Services, DSL, Customer Retention, CRM
Education
State University of New York College at Oswego 1991 — 1995
Bachelor of Arts (BA), Business/Corporate Communications
Level 3 Communications July 2012 - Present
XEROX September 2010 - July 2012
One Communications March 2010 - September 2010
Global Crossing 2006 - 2009
Education
State University of New York at New Paltz 2004 — 2006
Masters, Electrical
Broadview Networks August 2013 - Present
One Communications 2010 - 2010
PAETEC 2007 - 2008
PAETEC 2007 - 2008
PAETEC 2007 - 2008
PAETEC 2007 - 2008
Skills
MPLS, Co-location, PRI, VoIP, Hosted Services, Managed Services, Unified Communications, Solution Selling, Telephony, T1, IP, SIP, Telecommunications, Ethernet, WAN, Sales Management, Cloud Computing, Long Distance, Private Line, SIP Trunking
Education
Joseph Case Highj School
Joseph Case Highj School
Salem State College
Iberdrola USA June 2015 - Present
Global Quest Staffing Solutions, Inc.(M&T Bank Corp.) April 2015 - May 2015
Solu Technology Partners November 2014 - January 2015
ACM Medical Laboratory December 2013 - November 2014
ACM Medical Laboratory May 2013 - December 2013
Wayne-Finger Lakes BOCES December 2006 - May 2013
One Communications 2005 - 2007
Xerox 2003 - 2005
Citizens Communication November 2001 - August 2003
Verizon Wireless August 1999 - November 2001
Skills
Software Development, Databases, Enterprise Software, Software Design, SQL, Requirements Analysis, Microsoft SQL Server, Integration, PL/SQL, Agile Methodologies, Project Planning, Software Project..., Unix, Data Warehousing, JavaScript, Security, C#, Oracle, Management, Data Modeling, SSIS, SSRS
Education
Rochester Institute of Technology 1997 — 2002
M.S., Information Technology
Center for Internet Security December 2012 - Present
Wegmans Food Markets March 2012 - November 2012
Wegmans Food Markets May 2011 - July 2012
One Communications December 2009 - May 2010
Cyberstorm Premiere Gaming September 2009 - December 2009
Ballston Spa Operating Center June 2008 - August 2008
Burnt Hills-Ballston Lake High School June 2004 - August 2004
Skills
Networking, System Administration, Operating Systems, Routers, Computer Hardware, Cisco Networking Devices, IT Security Best..., Windows Server, Network Administration, TCP/IP, Cisco Technologies, Troubleshooting, Active Directory, Security, Network Security
Education
Rochester Institute of Technology 2007 — 2012
Bachelor of Science, Information Security and Forensics
Westhill High School 2005 — 2007
Regents diploma
Frontier Communications June 2012 - Present
Level 3 Communications April 2010 - May 2012
One Communications May 2008 - March 2010
Choice One Communications May 2005 - April 2008
Frontier Communications January 2004 - April 2005
Skills
Competitive Analysis, Product Lifecycle..., Product Development, Business Development, Marketing, Project Management, Market Research, Marketing Management, Forecasting, Product Management, Product Marketing, Telecommunications
Education
St. John Fisher College, Graduate School of Business 1986 — 1989
MBA, Business Administration \ Marketing
SUNY Oswego 1977 — 1981
BS, Business Administration
Tower Group Companies October 2010 - Present
AccessIT November 2004 - September 2011
Oerlikon Balzers July 2002 - February 2004
One Communications October 2000 - July 2002
Skills
Computer Hardware, Windows, Citrix
Education
State University of New York College at Buffalo 1996 — 2000
BS, Business Management
MV Transportation July 2015 - Present
IQ Telcom April 2012 - July 2015
Smart Toys March 2010 - April 2012
Crocs November 2006 - March 2010
IQ Telcom August 2006 - April 2007
One Communications February 2005 - August 2006
KB Toys October 2003 - January 2005
SBC January 1980 - March 2004
Skills
Customer Service, Telecommunications, Outlook, Sales, Project Management, Microsoft Excel, Networking, Retail, Lotus Notes, Time Management, Process Scheduler, Pricing, Recruiting, Human Resources, Payroll, Invoicing, Microsoft Works, Merchandising
Education
Sacred Heart University
Business Management courses
Marden & O'Shea June 2011 - Present
One Communications May 2010 - April 2011
Skills
Sales&Marketing, CRM, Trading, Proposal Production, Presentations
Education
Saint Anselm College 2005 — 2009
Political Science
ESL Federal Credit Union February 2008 - February 2010
Excelllus BlueCross Blue Shield 2002 - 2008
One Communications 1999 - 2002
Skills
Microsoft Office, Customer Service
Education
St. John Fisher College 1983 — 1987
BA, Communication/Journalism; Concentration in Business Management
EarthLink Business June 2013 - Present
EarthLink May 2010 - June 2013
One Communications September 2008 - May 2010
One Communications February 2006 - August 2008
One Communications October 2005 - January 2006
One Communications August 2003 - October 2005
Skills
Customer Retention, Coaching, Call Centers, Telecommunications, Process Improvement, Leadership, Microsoft Excel, Forecasting, Troubleshooting, Customer Service, Project Management, Customer Experience, Management, Performance Management, Quality Assurance, Vendor Management, Teamwork, Customer Satisfaction, Team Building, VoIP, Managed Services, MPLS, Telephony
Education
State University of New York College at Brockport
Bachelors, Social Work
One Communications Assoicate Network EngineerTime Warner Cable2008 - 2008
Education
Rochester Institute of Technology
Hasbro July 2011 - Present
PAETEC November 2007 - October 2010
One Communications April 2005 - November 2007
ChoiceOne Communications 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Budgets, Lotus Notes, Sales Administration, Salesforce.com, SAP, Appointment Scheduling, Office Administration, Promotions, Management, Invoicing
Education
Community College of RI
Coursework in accounting, business administration and computer studies
Sawyer School
Certificate in Office Studies
EarthLink Business April 2011 - Present
One Communications July 2007 - March 2011
Conversent Communications February 2005 - June 2007
Sociedad Minera Cerro Verde S.A.A. - Arequipa - PERU January 1998 - May 1999
Skills
Telecommunications, Managed Services, Solution Selling, Unified Communications, Telephony, MPLS, Sales, VoIP, Co-location
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2006 — 2009
Bachelor of Science (BS), Business Management
EarthLink Business September 2013 - Present
Earthlink Business April 2011 - Present
One Communications April 2008 - March 2011
One Communications January 2007 - April 2008
Choice One Communications June 2004 - December 2006
Skills
Telecommunications, T1, Service Delivery, MPLS, Telephony
Education
State University of New York College at Geneseo 1994 — 1998
BS, Accounting
EarthLink 1999 - 2015
EarthLink 1999 - 2015
EarthLink 1999 - 2015
Earthlink Business October 1999 - January 2013
One Communications 2009 - 2010
Skills
Co-location, Telecommunications, Solution Selling, SIP Trunking, VoIP, Hosted Services, Telephony, IP, Managed Services, MPLS, Direct Sales, Unified Communications, Ethernet, SIP, T1, Wireless
Education
State University of New York College at Brockport 1995 — 1997
Bachelor's degree, Business Administration and Management, General
Cynthia K.Slack, DDS, PC February 2014 - September 2014
Genesee Community College August 2011 - May 2013
Unisys February 2008 - June 2010
Sutherland Global Services June 2007 - January 2008
Unisys June 2006 - September 2006
One Communications July 2005 - November 2005
Frontier Communications August 2001 - January 2004
Sutherland Global Services November 2000 - January 2001
Monroe County Office of Probation - Community Corrections October 1991 - November 2000
Skills
Microsoft Office, Medical Terminology, Outlook, Research, HIPAA, Medical Billing, Administrative..., Medical Records, Troubleshooting, Help Desk Support, Windows, Telephone Skills, Technical Support, Data Entry, Customer Service, Filing, Teamwork, Lotus Notes, Critical Thinking, Clerical Skills, Multi-line Phone, Medical Transcription, Medical Coding, Windows 7, Office 2010, Office Equipment, Cashiering, General Office Skills, Receptionist Duties, Clerical Work, Highly detail oriented, Confidentiality, Administrative...
Education
Genesee Community College 2011 — 2013
Associate of Applied Science (AAS), Medical Administrative Assistant, 3.73
Saint John Fisher College 1980 — 1984
Bachelor of Arts (B.A.), English Language and Literature, General, 3.08