Sutherland Global Services
Industry: Company
DescriptionHeadquarters: Pittsford, New York, United States COO: Kannan Sundaresan CEO: Dilip R. Vellodi (1986–) Founder: Dilip R. Vellodi Founded: 1986 Subsidiaries: Nuevora Inc., Adventity Global Services Pvt. Ltd.,
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Sutherland Global Services Employees
Employee
Years
Job
Industry
MELODY PUNZALAN MELODY PUNZALAN's Sutherland Global Services Experience February 2011 - September 2011
Job CENTRAL ADMINISTRATOR at PROFESSIONAL AND TECHNICAL OUTSOURCED SERVICES INC
Industry Outsourcing/Offshoring
Experience
PROFESSIONAL AND TECHNICAL OUTSOURCED SERVICES INC July 2013 - Present
TeleTech July 2012 - July 2013
Sitel January 2011 - October 2011
Sutherland Global Services February 2011 - September 2011
Skills
Customer Service, Creative Writing, Healthcare Management, Blogging, Time Management, Meet Deadlines, Account Management, Research, Nursing, Social Media Marketing
Education
Our Lady of Fatima University 2009 — 2011
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 82% Nursing Licensure Examination
University of Santo Tomas 1997 — 1999
Bachelor's degree, Biology, General
assumpta technical high school
PROFESSIONAL AND TECHNICAL OUTSOURCED SERVICES INC July 2013 - Present
TeleTech July 2012 - July 2013
Sitel January 2011 - October 2011
Sutherland Global Services February 2011 - September 2011
Skills
Customer Service, Creative Writing, Healthcare Management, Blogging, Time Management, Meet Deadlines, Account Management, Research, Nursing, Social Media Marketing
Education
Our Lady of Fatima University 2009 — 2011
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 82% Nursing Licensure Examination
University of Santo Tomas 1997 — 1999
Bachelor's degree, Biology, General
assumpta technical high school
Ian Shreve Ian Shreve's Sutherland Global Services Experience September 2013 - January 2015
Job Freelance Illustrator at Shreveart
Industry Arts and Crafts
Experience
Shreveart May 2013 - Present
Sutherland Global Services September 2013 - January 2015
Wegmans September 2006 - July 2013
Wegmans Food Markets 2006 - 2013
Skills
Illustration, Photoshop, Illustrator, InDesign, Pencil, Paper and Ink, fantasy, History, Anthropology, Sociology, Imagination, Ideas Development, Rhythm Guitar, Singing, Cashiering, Customer Service, Stocking, Defensive Driving
Education
Rochester Institute of Technology 2011 — 2013
Bachelor of Fine Arts (BFA), Illustration, 3.0
Onondaga Community College 2010 — 2011
Transfer Credits, Foundations of art, 3.0
Rochester Institute of Technology 2008 — 2010
Graphics Design, Foundations and Design
Shreveart May 2013 - Present
Sutherland Global Services September 2013 - January 2015
Wegmans September 2006 - July 2013
Wegmans Food Markets 2006 - 2013
Skills
Illustration, Photoshop, Illustrator, InDesign, Pencil, Paper and Ink, fantasy, History, Anthropology, Sociology, Imagination, Ideas Development, Rhythm Guitar, Singing, Cashiering, Customer Service, Stocking, Defensive Driving
Education
Rochester Institute of Technology 2011 — 2013
Bachelor of Fine Arts (BFA), Illustration, 3.0
Onondaga Community College 2010 — 2011
Transfer Credits, Foundations of art, 3.0
Rochester Institute of Technology 2008 — 2010
Graphics Design, Foundations and Design
Brian Janket's Sutherland Global Services Experience January 2009 - January 2010
Job Student at State University of New York College at Oswego
Industry Marketing and Advertising
Experience
Cantina Laredo July 2012 - Present
Onondaga Community College July 2009 - July 2011
Onondaga Community College May 2010 - May 2011
Sutherland Global Services January 2009 - January 2010
Onondaga Community College 2009 - 2010
Target July 2008 - May 2009
Skills
Leadership, Customer Service, Long-term Customer..., Personal Development, Word, Networking, Entrepreneurship, Management, Graphic Design, Logo Design, Project Management, Microsoft Word, Nonprofits, Higher Education
Education
SUNY Oswego 2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Onondaga Community College 2009 — 2011
Business Administration, Business Administration
Cantina Laredo July 2012 - Present
Onondaga Community College July 2009 - July 2011
Onondaga Community College May 2010 - May 2011
Sutherland Global Services January 2009 - January 2010
Onondaga Community College 2009 - 2010
Target July 2008 - May 2009
Skills
Leadership, Customer Service, Long-term Customer..., Personal Development, Word, Networking, Entrepreneurship, Management, Graphic Design, Logo Design, Project Management, Microsoft Word, Nonprofits, Higher Education
Education
SUNY Oswego 2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Onondaga Community College 2009 — 2011
Business Administration, Business Administration
Jackie Frazier Jackie Frazier's Sutherland Global Services Experience January 2015 - Present
Job Director at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services January 2015 - Present
Capgemini March 2008 - Present
TXU Energy February 2006 - March 2008
Southwest Airlines February 2004 - February 2006
Avis Budget Group 1999 - 2003
Oncor Communications November 1986 - September 1999
Skills
Trend Forecasting, IEX Total View, Workforce Management, Cisco Call Manager, Analysis, Workforce Planning, Leadership, Forecasting, Management, Call Centers, Training, Process Scheduler, Customer Service, Team Leadership, Operations Management, Process Improvement, Business Process..., Customer Experience, Time Management, Contact Centers, Vendor Management
Education
Phillips Community College of the University of Arkansas 1982 — 1984
Associate's degree, Business Administration and Management, General, 3.0
The University of Memphis
Sutherland Global Services January 2015 - Present
Capgemini March 2008 - Present
TXU Energy February 2006 - March 2008
Southwest Airlines February 2004 - February 2006
Avis Budget Group 1999 - 2003
Oncor Communications November 1986 - September 1999
Skills
Trend Forecasting, IEX Total View, Workforce Management, Cisco Call Manager, Analysis, Workforce Planning, Leadership, Forecasting, Management, Call Centers, Training, Process Scheduler, Customer Service, Team Leadership, Operations Management, Process Improvement, Business Process..., Customer Experience, Time Management, Contact Centers, Vendor Management
Education
Phillips Community College of the University of Arkansas 1982 — 1984
Associate's degree, Business Administration and Management, General, 3.0
The University of Memphis
Santosh Pullela Santosh Pullela's Sutherland Global Services Experience October 2004 - November 2005
Job SIAM/ITSM Architect at Tata Consultancy Services
Industry Information Technology and Services
Experience
Tata Consultancy Services March 2015 - Present
Tata Consultancy Services August 2013 - February 2015
Tata Consultancy Services November 2011 - July 2013
HCL Comnet Systems and Services Limited August 2010 - October 2011
GENPACT LLC November 2008 - August 2010
GENPACT LLC September 2007 - October 2008
GENPACT LLC November 2005 - August 2007
Sutherland Global Services October 2004 - November 2005
TransDyne IT Services June 2003 - September 2004
Skills
IT Service Management, ITIL, Pre-sales, IT Operations, Service Management, Management Consulting, Service Delivery, Transition Management, Software Project..., Solution Architecture, Business Process..., Process Improvement, Management, Technical Support, ITIL v3 Foundations..., Incident Management, Six Sigma, Service Desk, Data Center
Education
Osmania University 2000 — 2003
BSC, Computers
Tata Consultancy Services March 2015 - Present
Tata Consultancy Services August 2013 - February 2015
Tata Consultancy Services November 2011 - July 2013
HCL Comnet Systems and Services Limited August 2010 - October 2011
GENPACT LLC November 2008 - August 2010
GENPACT LLC September 2007 - October 2008
GENPACT LLC November 2005 - August 2007
Sutherland Global Services October 2004 - November 2005
TransDyne IT Services June 2003 - September 2004
Skills
IT Service Management, ITIL, Pre-sales, IT Operations, Service Management, Management Consulting, Service Delivery, Transition Management, Software Project..., Solution Architecture, Business Process..., Process Improvement, Management, Technical Support, ITIL v3 Foundations..., Incident Management, Six Sigma, Service Desk, Data Center
Education
Osmania University 2000 — 2003
BSC, Computers
Jithendra Anjuri, PMP Jithendra Anjuri, PMP's Sutherland Global Services Experience March 2003 - March 2005
Job IS PMO at UMass Memorial Medical Center
Industry Hospital & Health Care
Experience
UMass Memorial Medical Center May 2013 - Present
Aurionpro Solutions November 2012 - May 2013
Community Health Systems June 2012 - October 2012
Fresenius Medical Care May 2007 - June 2012
Wyeth Pharmaceuticals February 2007 - May 2007
Siemens December 2005 - March 2007
SBC Yahoo! March 2005 - December 2005
Sutherland Global Services March 2003 - March 2005
R.I.T - M.E.Wescott Lab, Rochester, NY August 2000 - February 2003
Skills
System Administration, VMware, Windows, Servers, Citrix, Troubleshooting, Software Documentation, Data Center, Integration, Project Planning, Active Directory, SDLC, Disaster Recovery, Project Management, Analysis, Microsoft SQL Server, Databases, Security, Testing, Linux, TCP/IP, DNS, Technical Support
Education
Rochester Institute of Technology 2000 — 2002
Masters, Information Technology
University of Madras 1995 — 1999
BS, Computer Science
UMass Memorial Medical Center May 2013 - Present
Aurionpro Solutions November 2012 - May 2013
Community Health Systems June 2012 - October 2012
Fresenius Medical Care May 2007 - June 2012
Wyeth Pharmaceuticals February 2007 - May 2007
Siemens December 2005 - March 2007
SBC Yahoo! March 2005 - December 2005
Sutherland Global Services March 2003 - March 2005
R.I.T - M.E.Wescott Lab, Rochester, NY August 2000 - February 2003
Skills
System Administration, VMware, Windows, Servers, Citrix, Troubleshooting, Software Documentation, Data Center, Integration, Project Planning, Active Directory, SDLC, Disaster Recovery, Project Management, Analysis, Microsoft SQL Server, Databases, Security, Testing, Linux, TCP/IP, DNS, Technical Support
Education
Rochester Institute of Technology 2000 — 2002
Masters, Information Technology
University of Madras 1995 — 1999
BS, Computer Science
Regena Coleman Regena Coleman's Sutherland Global Services Experience July 2015 - Present
Job Talent Acquisition Specialist at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services July 2015 - Present
Convergys October 2011 - July 2015
Recruiter Home Agent September 2007 - October 2011
Skills
Talent Acquisition, Applicant Tracking..., Screening, Technical Recruiting, Onboarding, Taleo, Employee Relations, HRIS, Benefits Negotiation, Recruiting, Talent Management, Internet Recruiting, Performance Management, Sourcing, Employee Engagement, College Recruiting, Human Resources, Employee Referral..., Screening Resumes, Job Fairs, Management, Hiring, Temporary Placement, Interviews
Education
Rice University
Bachelor of Applied Science (B.A.Sc.), Managerial Studies/Accounting/Economics
Rice University
Bachelor of Applied Science (B.A.Sc.), Psychology
Rice University
Bachelor of Arts (B.A.), Sociology
Rice University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sutherland Global Services July 2015 - Present
Convergys October 2011 - July 2015
Recruiter Home Agent September 2007 - October 2011
Skills
Talent Acquisition, Applicant Tracking..., Screening, Technical Recruiting, Onboarding, Taleo, Employee Relations, HRIS, Benefits Negotiation, Recruiting, Talent Management, Internet Recruiting, Performance Management, Sourcing, Employee Engagement, College Recruiting, Human Resources, Employee Referral..., Screening Resumes, Job Fairs, Management, Hiring, Temporary Placement, Interviews
Education
Rice University
Bachelor of Applied Science (B.A.Sc.), Managerial Studies/Accounting/Economics
Rice University
Bachelor of Applied Science (B.A.Sc.), Psychology
Rice University
Bachelor of Arts (B.A.), Sociology
Rice University
Master of Business Administration (M.B.A.), Business Administration and Management, General
alex ribarovski's Sutherland Global Services Experience February 2009 - April 2010
Job Sales
Industry Human Resources
Experience
Fidelis Care July 2013 - January 2014
ADP January 2010 - December 2012
Sutherland Global Services February 2009 - April 2010
Rainbow distributor 2004 - 2008
Empire Division, Inc January 1999 - January 2001
Skills
Payroll, Consultative Selling, Workforce Management, Cold Calling, Salesforce.com, Customer Relations, Selling, Customer Service, ADP Payroll, Recruiting, Marketing, Sales, Sales Presentations, Retail, Sales Process, Account Management, Employee Benefits, Training, Management, New Business Development
Education
West Genesee High School 1996 — 2000
Onondaga Community College
School name:
Fidelis Care July 2013 - January 2014
ADP January 2010 - December 2012
Sutherland Global Services February 2009 - April 2010
Rainbow distributor 2004 - 2008
Empire Division, Inc January 1999 - January 2001
Skills
Payroll, Consultative Selling, Workforce Management, Cold Calling, Salesforce.com, Customer Relations, Selling, Customer Service, ADP Payroll, Recruiting, Marketing, Sales, Sales Presentations, Retail, Sales Process, Account Management, Employee Benefits, Training, Management, New Business Development
Education
West Genesee High School 1996 — 2000
Onondaga Community College
School name:
Elizabeth Krell Elizabeth Krell's Sutherland Global Services Experience July 2012 - May 2014
Job Shift Manager/Associate at Aldi
Industry Food & Beverages
Experience
ALDI, US June 2014 - Present
Sutherland Global Services July 2012 - May 2014
Nielsen Company March 2012 - June 2012
HMSHost June 2003 - February 2012
Skills
Microsoft Excel, Microsoft Word, Outlook, Citrix, Oracle Database, Cash Handling, Communication, Interpersonal Skills, Time Management, Research, PowerPoint, Public Speaking, Microsoft Office
Education
State University of New York College at Oswego 2010 — 2011
Bachelor's Degree, Marketing, 3.61
Onondaga Community College 2007 — 2009
Associate's Degree, Business Administration, 3.8
Onondaga Community College 2005 — 2007
Associate's Degree, Criminal Justice, 3.5
ALDI, US June 2014 - Present
Sutherland Global Services July 2012 - May 2014
Nielsen Company March 2012 - June 2012
HMSHost June 2003 - February 2012
Skills
Microsoft Excel, Microsoft Word, Outlook, Citrix, Oracle Database, Cash Handling, Communication, Interpersonal Skills, Time Management, Research, PowerPoint, Public Speaking, Microsoft Office
Education
State University of New York College at Oswego 2010 — 2011
Bachelor's Degree, Marketing, 3.61
Onondaga Community College 2007 — 2009
Associate's Degree, Business Administration, 3.8
Onondaga Community College 2005 — 2007
Associate's Degree, Criminal Justice, 3.5
Stacy Gonzalez, PHR Stacy Gonzalez, PHR's Sutherland Global Services Experience November 2013 - March 2014
Job Human Resources Professional
Industry Human Resources
Experience
Gleason Corporation (via AP Professionals) June 2015 - Present
Xerox Corporation December 2014 - March 2015
ManpowerGroup October 2014 - November 2014
Sutherland Global Services November 2013 - March 2014
Bureau Veritas June 2013 - August 2013
Toshiba International Corporation April 2010 - July 2013
Everest Institute October 2009 - April 2010
Securitas Security Services USA, Inc. March 2008 - April 2009
Messina Group: Staffing and Consulting January 2007 - February 2008
Amway Grand Plaza Hotel January 2006 - April 2006
Skills
Recruiting, Networking, Business Development, HRIS, Background Checks, Customer Retention, Technical Recruiting, College Recruiting, Talent Acquisition, Job Fairs, Applicant Tracking..., Talent Management, Onboarding, Cold Calling, Human Resources, New Hire Orientations, Job Descriptions, Sourcing, CRM, Hiring, Interviews, Screening, Training, Temporary Placement, Leadership, Employee Relations, Internet Recruiting, Leadership Development, Sales, Contract Recruitment, Management, Performance Management, Personnel Management, Screening Resumes, Benefits Negotiation, Career Counseling, Team Building, Customer Service, Employee Training, Vendor Management, Executive Search, Strategy, Taleo, Account Management, Microsoft Office, Process Improvement, Relationship Building, HR Policies, Staffing Services, Marketing
Education
Rice University 2012 — 2012
PHR Certification Prep
Baker College
B.A. Business Administration, Human Resources
Gleason Corporation (via AP Professionals) June 2015 - Present
Xerox Corporation December 2014 - March 2015
ManpowerGroup October 2014 - November 2014
Sutherland Global Services November 2013 - March 2014
Bureau Veritas June 2013 - August 2013
Toshiba International Corporation April 2010 - July 2013
Everest Institute October 2009 - April 2010
Securitas Security Services USA, Inc. March 2008 - April 2009
Messina Group: Staffing and Consulting January 2007 - February 2008
Amway Grand Plaza Hotel January 2006 - April 2006
Skills
Recruiting, Networking, Business Development, HRIS, Background Checks, Customer Retention, Technical Recruiting, College Recruiting, Talent Acquisition, Job Fairs, Applicant Tracking..., Talent Management, Onboarding, Cold Calling, Human Resources, New Hire Orientations, Job Descriptions, Sourcing, CRM, Hiring, Interviews, Screening, Training, Temporary Placement, Leadership, Employee Relations, Internet Recruiting, Leadership Development, Sales, Contract Recruitment, Management, Performance Management, Personnel Management, Screening Resumes, Benefits Negotiation, Career Counseling, Team Building, Customer Service, Employee Training, Vendor Management, Executive Search, Strategy, Taleo, Account Management, Microsoft Office, Process Improvement, Relationship Building, HR Policies, Staffing Services, Marketing
Education
Rice University 2012 — 2012
PHR Certification Prep
Baker College
B.A. Business Administration, Human Resources
Christopher Flagg Christopher Flagg's Sutherland Global Services Experience February 2014 - Present
Job Microsoft Consultant at Sutherland Global Services
Industry Computer Software
Experience
Sutherland Global Services February 2014 - Present
Self-employed 2005 - Present
Skills
Microsoft Office, Java, Troubleshooting, C++, SQL, HTML, Robitics, MySQL, C, XML, Linux, Programming, Management, Networking, Software Development, Windows, Testing, Microsoft SQL Server, Software Engineering, Visual Studio, C#, Operating Systems
Education
Syracuse University 2003 — 2005
Bachelor's degree (B.S.), Computer Science
Onondaga Community College 1998 — 2000
Associate of Science (A.S.), Computer Science
Sutherland Global Services February 2014 - Present
Self-employed 2005 - Present
Skills
Microsoft Office, Java, Troubleshooting, C++, SQL, HTML, Robitics, MySQL, C, XML, Linux, Programming, Management, Networking, Software Development, Windows, Testing, Microsoft SQL Server, Software Engineering, Visual Studio, C#, Operating Systems
Education
Syracuse University 2003 — 2005
Bachelor's degree (B.S.), Computer Science
Onondaga Community College 1998 — 2000
Associate of Science (A.S.), Computer Science
Paigelynne Gonyea Paigelynne Gonyea's Sutherland Global Services Experience January 2012 - August 2012
Job Student at Onondaga Community College in search for fulltime customer service employment.
Industry Consumer Services
Experience
Onondaga Community College January 2013 - Present
Sutherland Global Services January 2012 - August 2012
United Cerebral Palsy August 2010 - March 2011
Skills
Computer Proficiency, Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Adaptability, Phone Etiquette, Strategic Thinking, Determination to Succeed, Genuine, Success Driven, Learn New Software..., Sales, Billing Systems
Education
Onondaga Community College 2013 — 2015
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Onondaga Community College January 2013 - Present
Sutherland Global Services January 2012 - August 2012
United Cerebral Palsy August 2010 - March 2011
Skills
Computer Proficiency, Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Adaptability, Phone Etiquette, Strategic Thinking, Determination to Succeed, Genuine, Success Driven, Learn New Software..., Sales, Billing Systems
Education
Onondaga Community College 2013 — 2015
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Sahleem Forest Sahleem Forest's Sutherland Global Services Experience December 2012 - Present
Job consultant at Sutherland Global Services
Industry Writing and Editing
Experience
Conscious Transfiguration January 2013 - Present
Sutherland Global Services December 2012 - Present
CSD February 2012 - December 2012
The Disney Store October 2010 - February 2011
Skills
Writing, Creative Writing, Songwriting, Modeling Portfolios, Photography, Stylists, Leadership, Communicaitons, Critical Thinking, Social Intelligence, Social Networking, Data Entry, Computers, Hiring Employees, Public Relations, Call Center, Time Management
Education
Onondaga Community College 2010 — 2013
Liberal Arts and Sciences, General Studies and Humanities
Conscious Transfiguration January 2013 - Present
Sutherland Global Services December 2012 - Present
CSD February 2012 - December 2012
The Disney Store October 2010 - February 2011
Skills
Writing, Creative Writing, Songwriting, Modeling Portfolios, Photography, Stylists, Leadership, Communicaitons, Critical Thinking, Social Intelligence, Social Networking, Data Entry, Computers, Hiring Employees, Public Relations, Call Center, Time Management
Education
Onondaga Community College 2010 — 2013
Liberal Arts and Sciences, General Studies and Humanities
Laverne Williams's Sutherland Global Services Experience January 2006 - April 2011
Job Program Coordinator at Pontoon Solutions
Industry Human Resources
Experience
Pontoon Solutions January 2014 - Present
Sykes July 2012 - November 2013
Sutherland Global Services January 2006 - April 2011
Skills
Customer Service, Management, People Skills, Accounting, Multi Tasking, Task Management, Employee Training, Financial Audits, Customer Satisfaction, Customer Retention, Master Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Training, Talent Acquisition, Hiring, Vendor Management, Interviews, Onboarding
Education
Oakdale Private School Bayside New York
High School Diploma, General Studies
Queens College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pontoon Solutions January 2014 - Present
Sykes July 2012 - November 2013
Sutherland Global Services January 2006 - April 2011
Skills
Customer Service, Management, People Skills, Accounting, Multi Tasking, Task Management, Employee Training, Financial Audits, Customer Satisfaction, Customer Retention, Master Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Training, Talent Acquisition, Hiring, Vendor Management, Interviews, Onboarding
Education
Oakdale Private School Bayside New York
High School Diploma, General Studies
Queens College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Tina Eller Tina Eller's Sutherland Global Services Experience November 2014 - Present
Job Vice President RCM & Data Analytics Healthcare
Industry Hospital & Health Care
Experience
Sutherland Global Services November 2014 - Present
Sutherland Global Services October 2014 - Present
Convergent Revenue Cycle Management, Inc. October 2010 - October 2014
Experian Healthcare July 2007 - March 2011
Centura Health January 1997 - June 2007
Skills
Healthcare Management, Healthcare Information..., Healthcare, Hospitals, Revenue Cycle, Revenue Cycle Management, Cross-functional Team..., HIPAA, Process Improvement, Healthcare Industry, Performance Improvement, Physicians, Account Management, Medicare, Healthcare Consulting, Accounts Receivable, EMR, Data Analysis, Physician Relations, Leadership, Public Health, EHR, Management, Strategy, Team Building, Orthopedic, Epic Systems, Managed Care, Training, Practice Management, Informatics, Medicaid, Strategic Planning, Meditech, Health Information...
Education
Regis University
Sutherland Global Services November 2014 - Present
Sutherland Global Services October 2014 - Present
Convergent Revenue Cycle Management, Inc. October 2010 - October 2014
Experian Healthcare July 2007 - March 2011
Centura Health January 1997 - June 2007
Skills
Healthcare Management, Healthcare Information..., Healthcare, Hospitals, Revenue Cycle, Revenue Cycle Management, Cross-functional Team..., HIPAA, Process Improvement, Healthcare Industry, Performance Improvement, Physicians, Account Management, Medicare, Healthcare Consulting, Accounts Receivable, EMR, Data Analysis, Physician Relations, Leadership, Public Health, EHR, Management, Strategy, Team Building, Orthopedic, Epic Systems, Managed Care, Training, Practice Management, Informatics, Medicaid, Strategic Planning, Meditech, Health Information...
Education
Regis University
Marita Hughes Marita Hughes's Sutherland Global Services Experience March 2013 - June 2015
Job Sales Associate at Johnston and Murphy
Industry Arts and Crafts
Experience
Johnston and Murphy September 2015 - Present
Photography by Marita May 2012 - Present
Travel resorts of america July 2015 - September 2015
Sutherland Global Services March 2013 - June 2015
Boom Babies February 2015 - April 2015
Market Source/Target Mobile June 2014 - January 2015
Scotch and sirloin November 2012 - January 2015
Forever 21 March 2012 - December 2012
JCP Portraits October 2011 - December 2012
Five Below July 2012 - September 2012
Skills
Microsoft Office, Photoshop, Customer Service, Social Networking, Photography, Microsoft Excel, Adobe Creative Suite, Public Speaking, Social Media, Sales, Microsoft Word, Research, Video Editing, Digital Photography, Editing, Marketing, Advertising, Film, Art, Graphic Design
Education
Onondaga Community College 2009 — 2012
Associate's degree in Applied Science , Photography
Johnston and Murphy September 2015 - Present
Photography by Marita May 2012 - Present
Travel resorts of america July 2015 - September 2015
Sutherland Global Services March 2013 - June 2015
Boom Babies February 2015 - April 2015
Market Source/Target Mobile June 2014 - January 2015
Scotch and sirloin November 2012 - January 2015
Forever 21 March 2012 - December 2012
JCP Portraits October 2011 - December 2012
Five Below July 2012 - September 2012
Skills
Microsoft Office, Photoshop, Customer Service, Social Networking, Photography, Microsoft Excel, Adobe Creative Suite, Public Speaking, Social Media, Sales, Microsoft Word, Research, Video Editing, Digital Photography, Editing, Marketing, Advertising, Film, Art, Graphic Design
Education
Onondaga Community College 2009 — 2012
Associate's degree in Applied Science , Photography
Jason Linaberry Jason Linaberry's Sutherland Global Services Experience October 2009 - Present
Job Business Operations Manager at Sutherland Global Services
Industry Consumer Electronics
Experience
Sutherland Global Services October 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Team Management, Troubleshooting, Team Leadership, Sales, Account Management, Coaching
Education
Paul Smith's College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Urban Tree Management
Sutherland Global Services October 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Team Management, Troubleshooting, Team Leadership, Sales, Account Management, Coaching
Education
Paul Smith's College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Urban Tree Management
Codi-anne Carnegie Codi-anne Carnegie's Sutherland Global Services Experience November 2012 - June 2013
Job Student at Prairie View A&M University
Industry Mechanical or Industrial Engineering
Experience
Prairie View A&M University 2013 - 2014
Sutherland Global Services November 2012 - June 2013
Accounting Works Consultancy December 2011 - November 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, C, Customer Service, Research, Windows, Microsoft Office, Science, Data Analysis, Time Management
Education
Prairie View A&M University 2013 — 2017
Prairie View A&M University 2013 - 2014
Sutherland Global Services November 2012 - June 2013
Accounting Works Consultancy December 2011 - November 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, C, Customer Service, Research, Windows, Microsoft Office, Science, Data Analysis, Time Management
Education
Prairie View A&M University 2013 — 2017
Ganesh Kumar Palani Ganesh Kumar Palani's Sutherland Global Services Experience 2005 - 2005
Job Talent Acquisition Management Specialist Identifying & Delivering Resources for DIRECT Client Needs
Industry Human Resources
Experience
VIVA USA INC September 2011 - Present
Wildlife Photography November 2010 - Present
ObjectWin Technology, Inc. April 2010 - September 2011
Global Technical Talent Inc April 2008 - February 2010
Agency Assist Inc January 2006 - March 2008
Sutherland Global Services 2005 - 2005
Skills
Sourcing, Recruiting, Interviews, Technical Recruiting, Screening, CRM, Benefits Negotiation, Internet Recruiting, Temporary Placement, SDLC, Talent Acquisition, Staff Augmentation, Contract Recruitment, Vendor Management, Screening Resumes, IT Recruitment, Executive Search, Requirements Analysis, Applicant Tracking..., Management, Staffing Services, Resource Management, Talent Management, Business Analysis, Human Resources, Account Management, Onboarding, Permanent Placement, Employee Relations, Resume Writing, Performance Management, HR Consulting, Lead Generation, Recruitments, PeopleSoft, Employee Engagement, HRIS, Temporary Staffing, Cold Calling, Information Technology, Boolean Searching, Recruitment Advertising, Client Services, Full-cycle Recruiting, Financial Services, Project Managers, Client Relationship..., Client Communication, Fulldesk Recruitment, Team Management
Education
Periyar University
Bachelors Degree, Biotechnology
VIVA USA INC September 2011 - Present
Wildlife Photography November 2010 - Present
ObjectWin Technology, Inc. April 2010 - September 2011
Global Technical Talent Inc April 2008 - February 2010
Agency Assist Inc January 2006 - March 2008
Sutherland Global Services 2005 - 2005
Skills
Sourcing, Recruiting, Interviews, Technical Recruiting, Screening, CRM, Benefits Negotiation, Internet Recruiting, Temporary Placement, SDLC, Talent Acquisition, Staff Augmentation, Contract Recruitment, Vendor Management, Screening Resumes, IT Recruitment, Executive Search, Requirements Analysis, Applicant Tracking..., Management, Staffing Services, Resource Management, Talent Management, Business Analysis, Human Resources, Account Management, Onboarding, Permanent Placement, Employee Relations, Resume Writing, Performance Management, HR Consulting, Lead Generation, Recruitments, PeopleSoft, Employee Engagement, HRIS, Temporary Staffing, Cold Calling, Information Technology, Boolean Searching, Recruitment Advertising, Client Services, Full-cycle Recruiting, Financial Services, Project Managers, Client Relationship..., Client Communication, Fulldesk Recruitment, Team Management
Education
Periyar University
Bachelors Degree, Biotechnology
Bradley Zwigard Bradley Zwigard's Sutherland Global Services Experience November 2013 - Present
Job Controller Business Planning, Finance at Sutherland Global Services
Industry Pharmaceuticals
Experience
Sutherland Global Services November 2013 - Present
Merck October 2005 - November 2013
Schindler Elevator Corporation (U.S.) July 1999 - October 2005
Skills
Strategy, Strategic Planning, Mergers & Acquisitions, Cross-functional Team..., Business Strategy, Forecasting, Change Management, Financial Modeling
Education
Fairleigh Dickinson University-Florham Campus 2000 — 2004
MBA, Accoutning
Radford University 1995 — 1999
Finance
Sutherland Global Services November 2013 - Present
Merck October 2005 - November 2013
Schindler Elevator Corporation (U.S.) July 1999 - October 2005
Skills
Strategy, Strategic Planning, Mergers & Acquisitions, Cross-functional Team..., Business Strategy, Forecasting, Change Management, Financial Modeling
Education
Fairleigh Dickinson University-Florham Campus 2000 — 2004
MBA, Accoutning
Radford University 1995 — 1999
Finance
Forrest Lanaux Forrest Lanaux's Sutherland Global Services Experience October 2014 - Present
Job Professional Person
Industry Retail
Experience
Sutherland Global Services October 2014 - Present
Saks Fifth Avenue October 2013 - January 2014
Hollister Co. February 2012 - July 2013
Rescuecom June 2008 - August 2008
Rescuecom June 2008 - August 2008
Skills
Facebook, Cash Register, Social Networking, Sales, PowerPoint, Computers, Technology, Data Entry
Education
Onondaga Community College 2012 — 2014
East Syracuse Minoa High School 2008 — 2012
Sutherland Global Services October 2014 - Present
Saks Fifth Avenue October 2013 - January 2014
Hollister Co. February 2012 - July 2013
Rescuecom June 2008 - August 2008
Rescuecom June 2008 - August 2008
Skills
Facebook, Cash Register, Social Networking, Sales, PowerPoint, Computers, Technology, Data Entry
Education
Onondaga Community College 2012 — 2014
East Syracuse Minoa High School 2008 — 2012
Gordon Fraser Gordon Fraser's Sutherland Global Services Experience July 2015 - Present
Job Business Development Manager at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services July 2015 - Present
Bridge-On Communications November 2014 - Present
Emerge Partners October 2013 - May 2014
Earthlink Business July 2003 - October 2012
ACN November 2002 - July 2003
Global Crossing (Acquired Frontier Communications1999) April 1999 - March 2002
Frontier Communications October 1997 - April 1999
Frontier Communications November 1996 - October 1997
Frontier Communications February 1993 - November 1996
Skills
Solution Selling, Direct Sales, Account Management, Managed Services, Start-ups, Leadership, Management, Call Centers, Telecommunications, Cloud Computing, Unified Communications, Selling, Sales, VoIP, Sales Process, Telephony, MPLS, Sales Management, Salesforce.com, Strategic Partnerships, Team Leadership, Co-location, IP, Training, CRM, SaaS, Sales Operations, Strategic Planning, Channel Partners, Customer Satisfaction, SIP, Process Improvement, Marketing, Hosted Services, Team Building, Change Management, Data Center, Customer Retention, IT Solutions, Data Mining, Compensation Strategies, Negotiation, P&L Responsibility, Turnaround Specialist, BPO, Talent Acquisition, Staffing Services, Digital Marketing, Social Media Marketing
Education
University of Toronto 2015 — 2015
Certificate in Digital Marketing Management (in progress), Social Media Strategy, SEM, Digital Marketing Management.
Roberts Wesleyan College
BS Organizational Management, Marketing
Sutherland Global Services July 2015 - Present
Bridge-On Communications November 2014 - Present
Emerge Partners October 2013 - May 2014
Earthlink Business July 2003 - October 2012
ACN November 2002 - July 2003
Global Crossing (Acquired Frontier Communications1999) April 1999 - March 2002
Frontier Communications October 1997 - April 1999
Frontier Communications November 1996 - October 1997
Frontier Communications February 1993 - November 1996
Skills
Solution Selling, Direct Sales, Account Management, Managed Services, Start-ups, Leadership, Management, Call Centers, Telecommunications, Cloud Computing, Unified Communications, Selling, Sales, VoIP, Sales Process, Telephony, MPLS, Sales Management, Salesforce.com, Strategic Partnerships, Team Leadership, Co-location, IP, Training, CRM, SaaS, Sales Operations, Strategic Planning, Channel Partners, Customer Satisfaction, SIP, Process Improvement, Marketing, Hosted Services, Team Building, Change Management, Data Center, Customer Retention, IT Solutions, Data Mining, Compensation Strategies, Negotiation, P&L Responsibility, Turnaround Specialist, BPO, Talent Acquisition, Staffing Services, Digital Marketing, Social Media Marketing
Education
University of Toronto 2015 — 2015
Certificate in Digital Marketing Management (in progress), Social Media Strategy, SEM, Digital Marketing Management.
Roberts Wesleyan College
BS Organizational Management, Marketing
Beth Smiley Merle Beth Smiley Merle's Sutherland Global Services Experience February 2013 - March 2015
Job Sr Business Development/Client Partner
Industry Financial Services
Experience
MX Enabled March 2015 - Present
Sutherland Global Services February 2013 - March 2015
Harland Clarke Marketing Services 2008 - February 2013
Harland Clarke 2006 - 2008
Clarke American 2001 - 2003
Clarke American 1988 - 2001
Skills
New Business Development, Direct Marketing, Financial Sector, Client Relationship..., Customer Acquisition, Sales Management, Multi-channel Marketing, Lead Generation, Marketing Communications, Financial Services, Database Marketing, Consulting, Long-term Customer..., Marketing Strategy, Banking, Relationship Management, CRM, Strategy, Marketing, Business Development, Sales, Leadership, Selling, Cross-functional Team..., Analytics, Management, Sales Operations, Integrated Marketing, E-commerce, Business Strategy, Customer Retention, Go-to-market Strategy, Outsourced Solutions, Training, Customer Experience, Digital Marketing, Relationship Marketing
Education
Ramapo College of New Jersey
BS, Management Information Systems
MX Enabled March 2015 - Present
Sutherland Global Services February 2013 - March 2015
Harland Clarke Marketing Services 2008 - February 2013
Harland Clarke 2006 - 2008
Clarke American 2001 - 2003
Clarke American 1988 - 2001
Skills
New Business Development, Direct Marketing, Financial Sector, Client Relationship..., Customer Acquisition, Sales Management, Multi-channel Marketing, Lead Generation, Marketing Communications, Financial Services, Database Marketing, Consulting, Long-term Customer..., Marketing Strategy, Banking, Relationship Management, CRM, Strategy, Marketing, Business Development, Sales, Leadership, Selling, Cross-functional Team..., Analytics, Management, Sales Operations, Integrated Marketing, E-commerce, Business Strategy, Customer Retention, Go-to-market Strategy, Outsourced Solutions, Training, Customer Experience, Digital Marketing, Relationship Marketing
Education
Ramapo College of New Jersey
BS, Management Information Systems
rosheene ellis rosheene ellis's Sutherland Global Services Experience August 2010 - August 2011
Job CDC News at CDC New England
Industry Management Consulting
Experience
CDC New England April 2012 - Present
Warner Cable May 2011 - April 2012
Sutherland Global Services August 2010 - August 2011
Suburban Propane December 2010 - May 2011
Sutherland Global Services August 2010 - December 2010
Sutherland Global Services August 2008 - August 2010
Sutherland Global Services August 2008 - August 2010
Auto Zone October 2007 - June 2008
Skills
BPO, Call Center, Workforce Management, Inbound Marketing, Escalation, Service Delivery, Customer Satisfaction
Education
Onondaga Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Onondaga Community College 2010 — 2014
A.A, Computer Networking
Mount Vernon High School Mount 2006 — 2008
Diploma, Information Technology
mount vernon high 2006 — 2008
HS diploma, Information Technology
CDC New England April 2012 - Present
Warner Cable May 2011 - April 2012
Sutherland Global Services August 2010 - August 2011
Suburban Propane December 2010 - May 2011
Sutherland Global Services August 2010 - December 2010
Sutherland Global Services August 2008 - August 2010
Sutherland Global Services August 2008 - August 2010
Auto Zone October 2007 - June 2008
Skills
BPO, Call Center, Workforce Management, Inbound Marketing, Escalation, Service Delivery, Customer Satisfaction
Education
Onondaga Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Onondaga Community College 2010 — 2014
A.A, Computer Networking
Mount Vernon High School Mount 2006 — 2008
Diploma, Information Technology
mount vernon high 2006 — 2008
HS diploma, Information Technology
Jarvas Hodge's Sutherland Global Services Experience August 2013 - Present
Job Mortgage & Banking consultant
Industry Banking
Experience
Sutherland Global Services August 2013 - Present
J.P. Morgan April 2012 - March 2013
Comerica Bank March 2008 - October 2011
Trustmark National Bank February 2007 - March 2008
BBVA Compass May 2005 - February 2007
Skills
Banking, Management, Loans, Human Resources, Sales, Portfolio Management, Team Building, Customer Service, Insurance, Real Estate, Auditing, Credit, Credit Analysis, Cross Selling
Education
Prairie View A&M University 1996 — 2002
bachelors business administration, marketing
Sutherland Global Services August 2013 - Present
J.P. Morgan April 2012 - March 2013
Comerica Bank March 2008 - October 2011
Trustmark National Bank February 2007 - March 2008
BBVA Compass May 2005 - February 2007
Skills
Banking, Management, Loans, Human Resources, Sales, Portfolio Management, Team Building, Customer Service, Insurance, Real Estate, Auditing, Credit, Credit Analysis, Cross Selling
Education
Prairie View A&M University 1996 — 2002
bachelors business administration, marketing
Chris Kimpland's Sutherland Global Services Experience December 2007 - March 2011
Job Owner at Frontline Technical Solutions
Industry Information Technology and Services
Experience
Frontline Technical Solutions LLC November 2013 - Present
United States Army Reserve February 2003 - May 2012
Sutherland Global Services December 2007 - March 2011
Skills
Windows Server, Microsoft Exchange, Microsoft Office, Desktop Administration, Computer Hardware, Cloud Storage, Team Leadership, Local Area Network, Network Infrastructure, iOS, iPad, Collaborative Problem..., Mobile Device Management, Mobile Devices, Mobile Applications, Windows 7, Wireless Networking, Windows Vista, Windows XP Pro, Active Directory, Critical Thinking, Troubleshooting, Security, Help Desk Support, Software Installation, Network Security, Blackberry Enterprise..., Group Policy, Remote Desktop, Networking, LAN-WAN, Server Administration, Antivirus, Sonicwall, Symantec Antivirus, XP, Remote Access, Symantec Endpoint..., Hardware Support, Computer Repair, Firewalls, Servers, Hardware, Laptops, Dell Computers, DNS, Microsoft Technologies, Network Administration, VPN, Routers
Education
Onondaga Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Frontline Technical Solutions LLC November 2013 - Present
United States Army Reserve February 2003 - May 2012
Sutherland Global Services December 2007 - March 2011
Skills
Windows Server, Microsoft Exchange, Microsoft Office, Desktop Administration, Computer Hardware, Cloud Storage, Team Leadership, Local Area Network, Network Infrastructure, iOS, iPad, Collaborative Problem..., Mobile Device Management, Mobile Devices, Mobile Applications, Windows 7, Wireless Networking, Windows Vista, Windows XP Pro, Active Directory, Critical Thinking, Troubleshooting, Security, Help Desk Support, Software Installation, Network Security, Blackberry Enterprise..., Group Policy, Remote Desktop, Networking, LAN-WAN, Server Administration, Antivirus, Sonicwall, Symantec Antivirus, XP, Remote Access, Symantec Endpoint..., Hardware Support, Computer Repair, Firewalls, Servers, Hardware, Laptops, Dell Computers, DNS, Microsoft Technologies, Network Administration, VPN, Routers
Education
Onondaga Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
calvin holt calvin holt's Sutherland Global Services Experience March 2013 - June 2013
Job customer service rep/warehouse worker
Industry Transportation/Trucking/Railroad
Experience
Sutherland Global Services March 2013 - June 2013
Cardinal Health October 2012 - February 2013
Syracuse University July 2012 - September 2012
Metro Transportation of CNY Inc 2011 - 2012
Immediate Mailing Services Inc July 2010 - October 2010
Education
Onondaga Community College 2010 — 2011
west genesee high school 2005 — 2009
Sutherland Global Services March 2013 - June 2013
Cardinal Health October 2012 - February 2013
Syracuse University July 2012 - September 2012
Metro Transportation of CNY Inc 2011 - 2012
Immediate Mailing Services Inc July 2010 - October 2010
Education
Onondaga Community College 2010 — 2011
west genesee high school 2005 — 2009
Christopher Linney's Sutherland Global Services Experience July 2014 - April 2015
Job Technology enthusiast
Industry Computer Software
Experience
Sutherland Global Services July 2014 - April 2015
Pole Position Raceway April 2013 - April 2014
Wendy's March 2013 - June 2013
GameStop November 2012 - April 2013
Around the World Imports March 2011 - August 2012
Teavana November 2010 - February 2011
Skills
Customer Service, Retail, Inventory Management, POS, Customer Satisfaction, Microsoft Office, Team Leadership, Merchandising, Sales, Time Management, Customer Experience, Loss Prevention, Microsoft Excel, Leadership, Retail Sales, Visual Merchandising, Microsoft Word, Team Building, PowerPoint, Teamwork
Education
Onondaga Community College
Computer Science, Major
Sutherland Global Services July 2014 - April 2015
Pole Position Raceway April 2013 - April 2014
Wendy's March 2013 - June 2013
GameStop November 2012 - April 2013
Around the World Imports March 2011 - August 2012
Teavana November 2010 - February 2011
Skills
Customer Service, Retail, Inventory Management, POS, Customer Satisfaction, Microsoft Office, Team Leadership, Merchandising, Sales, Time Management, Customer Experience, Loss Prevention, Microsoft Excel, Leadership, Retail Sales, Visual Merchandising, Microsoft Word, Team Building, PowerPoint, Teamwork
Education
Onondaga Community College
Computer Science, Major
Anne Riddick Anne Riddick's Sutherland Global Services Experience February 2011 - August 2011
Job Student at University of Phoenix
Industry Business Supplies and Equipment
Experience
NewCorp Work at Home August 2011 - January 2012
Sutherland Global Services February 2011 - August 2011
Sutherland Global Services January 2011 - August 2011
West at Home November 2010 - January 2011
Select Title Loans August 2010 - October 2010
Vollara September 2009 - May 2010
Vollara in September 2009 - May 2010
CitiBank in February 2008 - September 2009
A.C.T February 2007 - February 2008
Tritronics in July 2004 - March 2006
Skills
Invoicing, Call Center, Customer Service, Troubleshooting, Sales, Payments, Technical Support, Microsoft Excel, Customer Satisfaction, 10 Key, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Access, Windows Vista
Education
University of Phoenix 2012 — 2013
Associate, Accounting
University of Phoenix 04/2011Tidewater Community College
Associate's Degree, Accounting obtained
Radford University 1994 — 1995
Nansemond Suffolk Academy 1981 — 1993
Diploma
Radford University
NewCorp Work at Home August 2011 - January 2012
Sutherland Global Services February 2011 - August 2011
Sutherland Global Services January 2011 - August 2011
West at Home November 2010 - January 2011
Select Title Loans August 2010 - October 2010
Vollara September 2009 - May 2010
Vollara in September 2009 - May 2010
CitiBank in February 2008 - September 2009
A.C.T February 2007 - February 2008
Tritronics in July 2004 - March 2006
Skills
Invoicing, Call Center, Customer Service, Troubleshooting, Sales, Payments, Technical Support, Microsoft Excel, Customer Satisfaction, 10 Key, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Access, Windows Vista
Education
University of Phoenix 2012 — 2013
Associate, Accounting
University of Phoenix 04/2011Tidewater Community College
Associate's Degree, Accounting obtained
Radford University 1994 — 1995
Nansemond Suffolk Academy 1981 — 1993
Diploma
Radford University
Britton Vona Britton Vona's Sutherland Global Services Experience February 2012 - January 2014
Job IT Implementation Consultant
Industry Information Technology and Services
Experience
St. Joseph's Hospital January 2014 - Present
Sutherland Global Services February 2012 - January 2014
Sutherland Global Services July 2011 - February 2012
Confidently April 2009 - February 2012
Mike’s Power Equipment LLC September 2010 - July 2011
DialAmerica Marketing August 2010 - August 2010
K/2 Development May 2008 - November 2008
RIT January 2006 - May 2006
College Pro Painters June 2005 - September 2005
St. Joseph's Hospital Health Center August 2004 - May 2005
Skills
Training, Management, Sales, Access, Time Management, Entrepreneurship, Networking, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Call Centers, Team Management, Project Management, tra, Employee Training, ent, Data Analysis, Data Entry, ex, Job Coaching, HTML emails, HTML, Java, JavaScript, Drupal, Dreamweaver, Sales Operations, Sales Process, sa, power, Real Time Monitoring, Real Time Reports, Communication, Strategic Communications, Marketing Communications, Workforce Management, workf, Workforce Performance, Workforce Communications, Leadership, Process Improvement, Email Marketing, SEO, Cold Calling, CRM, Team Leadership, Social Networking, Customer Service, Operations Management
Education
Rochester Institute of Technology 2005 — 2009
Bachelor of Science, Business Administration; Management
St. Joseph's Hospital January 2014 - Present
Sutherland Global Services February 2012 - January 2014
Sutherland Global Services July 2011 - February 2012
Confidently April 2009 - February 2012
Mike’s Power Equipment LLC September 2010 - July 2011
DialAmerica Marketing August 2010 - August 2010
K/2 Development May 2008 - November 2008
RIT January 2006 - May 2006
College Pro Painters June 2005 - September 2005
St. Joseph's Hospital Health Center August 2004 - May 2005
Skills
Training, Management, Sales, Access, Time Management, Entrepreneurship, Networking, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Call Centers, Team Management, Project Management, tra, Employee Training, ent, Data Analysis, Data Entry, ex, Job Coaching, HTML emails, HTML, Java, JavaScript, Drupal, Dreamweaver, Sales Operations, Sales Process, sa, power, Real Time Monitoring, Real Time Reports, Communication, Strategic Communications, Marketing Communications, Workforce Management, workf, Workforce Performance, Workforce Communications, Leadership, Process Improvement, Email Marketing, SEO, Cold Calling, CRM, Team Leadership, Social Networking, Customer Service, Operations Management
Education
Rochester Institute of Technology 2005 — 2009
Bachelor of Science, Business Administration; Management
Daniel Patton Daniel Patton's Sutherland Global Services Experience August 2005 - August 2006
Job Validation Engineer at iCardiac Technologies, Inc.
Industry Information Technology and Services
Experience
iCardiac Technologies, Inc. January 2015 - Present
Qmetrics Technologies February 2010 - Present
International Harvesters September 2014 - January 2015
iCardiac Technologies, Inc. May 2009 - January 2015
iCardiac Technologies, Inc. March 2008 - May 2009
Circuit City August 2006 - August 2008
Sutherland Global Services August 2005 - August 2006
Skills
SharePoint, Software Documentation, Web Design, Testing, Data Management, Networking, HTML, Programming, Visio, Hardware, Software Engineering, Computer Hardware, JavaScript, C#, Java, Active Directory, OS X, Troubleshooting, Databases, SQL, 3D Modeling, Mac OS X, Project Management, User Interface Design, Concept Design, Website Development, System Testing, Test Cases, Analysis, Fault Resolution, Configuration Management, Change Management, Performance Management, Evaluation, Auditing, System Monitoring, Bandwidth Management, Technical Documentation, Technical Solution..., FDA, Active Directory..., IIS, HTML 5, Computer Repair, Photoshop, Graphic Design, Computer System..., Test Validation, System Administration, CSS
Education
Kingswood University 2014 — 2015
Bachelor's degree, Theology/Theological Studies
Rochester Institute of Technology 2003 — 2009
Bachelor of Science, IT New Media (AKA ID New Media)
Oregon Institute of Technology 2000 — 2002
Computer Science
iCardiac Technologies, Inc. January 2015 - Present
Qmetrics Technologies February 2010 - Present
International Harvesters September 2014 - January 2015
iCardiac Technologies, Inc. May 2009 - January 2015
iCardiac Technologies, Inc. March 2008 - May 2009
Circuit City August 2006 - August 2008
Sutherland Global Services August 2005 - August 2006
Skills
SharePoint, Software Documentation, Web Design, Testing, Data Management, Networking, HTML, Programming, Visio, Hardware, Software Engineering, Computer Hardware, JavaScript, C#, Java, Active Directory, OS X, Troubleshooting, Databases, SQL, 3D Modeling, Mac OS X, Project Management, User Interface Design, Concept Design, Website Development, System Testing, Test Cases, Analysis, Fault Resolution, Configuration Management, Change Management, Performance Management, Evaluation, Auditing, System Monitoring, Bandwidth Management, Technical Documentation, Technical Solution..., FDA, Active Directory..., IIS, HTML 5, Computer Repair, Photoshop, Graphic Design, Computer System..., Test Validation, System Administration, CSS
Education
Kingswood University 2014 — 2015
Bachelor's degree, Theology/Theological Studies
Rochester Institute of Technology 2003 — 2009
Bachelor of Science, IT New Media (AKA ID New Media)
Oregon Institute of Technology 2000 — 2002
Computer Science
James Addoms James Addoms's Sutherland Global Services Experience June 2010 - June 2014
Job Corporate Trainer at The Connection
Industry International Affairs
Experience
The Connection March 2015 - Present
Author - January 2011 - February 2015
Sutherland Global Services June 2010 - June 2014
The Ideological Footprint Project January 2012 - January 2014
Sutherland Global Services January 2011 - December 2013
Sutherland Global Services July 2010 - December 2010
Sutherland Global Services August 2009 - July 2010
Syracuse University August 2008 - June 2010
Network Solutions June 2005 - June 2007
George Washington University August 1999 - May 2001
Skills
Microsoft Office, Microsoft Excel, Customer Service, Social Networking, Sales, Telecommunications, Networking, Writing, Team Management, Creative Writing, Cisco Technologies, Salesforce.com, Public Speaking, History, Technical Writing, Information Technology, Telephony, Teamwork, Social Media, Opera, Cisco Routers, Avaya, Routers, Philosophy, Corporate Social..., Social Entrepreneurship, Unified Communications, Spanish, Avaya Technologies, Novels, Cisco VoIP, Wealth Management, Avaya IP Telephony, IP PBX, Critical Pedagogy, Philosophy of Religion, Philosophy Of Science, Ancient Philosophy, Historical Archaeology, History Of Technology, History Of Ideas, Adobe eLearning Suite, Articulate Suite, Corporate Training, Instructional Design, Team Leadership, Leadership, Editing, Management, Research
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 2007 — 2010
Master of Arts (M.A.), International Relations and Affairs
Penn State University 2006 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
The George Washington University 1998 — 2002
Bachelor of Arts (B.A.), Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
The Connection March 2015 - Present
Author - January 2011 - February 2015
Sutherland Global Services June 2010 - June 2014
The Ideological Footprint Project January 2012 - January 2014
Sutherland Global Services January 2011 - December 2013
Sutherland Global Services July 2010 - December 2010
Sutherland Global Services August 2009 - July 2010
Syracuse University August 2008 - June 2010
Network Solutions June 2005 - June 2007
George Washington University August 1999 - May 2001
Skills
Microsoft Office, Microsoft Excel, Customer Service, Social Networking, Sales, Telecommunications, Networking, Writing, Team Management, Creative Writing, Cisco Technologies, Salesforce.com, Public Speaking, History, Technical Writing, Information Technology, Telephony, Teamwork, Social Media, Opera, Cisco Routers, Avaya, Routers, Philosophy, Corporate Social..., Social Entrepreneurship, Unified Communications, Spanish, Avaya Technologies, Novels, Cisco VoIP, Wealth Management, Avaya IP Telephony, IP PBX, Critical Pedagogy, Philosophy of Religion, Philosophy Of Science, Ancient Philosophy, Historical Archaeology, History Of Technology, History Of Ideas, Adobe eLearning Suite, Articulate Suite, Corporate Training, Instructional Design, Team Leadership, Leadership, Editing, Management, Research
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 2007 — 2010
Master of Arts (M.A.), International Relations and Affairs
Penn State University 2006 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
The George Washington University 1998 — 2002
Bachelor of Arts (B.A.), Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
Jeremy Schad Jeremy Schad's Sutherland Global Services Experience April 2013 - November 2013
Job Family Room Specialist at Apple
Industry Music
Experience
Apple September 2014 - Present
Abundant Life Christian Center April 2014 - Present
Advocates Incorporated November 2013 - December 2014
Sutherland Global Services April 2013 - November 2013
Sears Hometown and Outlet Stores, Inc. January 2013 - April 2013
Drivers Village August 2012 - December 2012
Aeroshine May 2012 - July 2012
Taco Bell January 2012 - May 2012
Woven August 2009 - January 2012
Dominos January 2011 - December 2011
Skills
Retail, Merchandising, Customer Service, Visual Merchandising, Inventory Management, Inventory Control, Microsoft Office, Store Management, Microsoft Word, Microsoft Excel, Cashiering, Sales, Data Entry, PowerPoint, Customer Satisfaction, Time Management, Music, Recording, Sound, Guitar, Piano, Band, Pro Tools, Editing, Photoshop, Logic Pro, Audio Engineering, Coaching, Music Theory, Advertising, Marketing, Live Sound, Songwriting, Music Education, Drums, Studio Recording, Music Production, Acoustic Guitar, Music Industry, Composition, Social Networking, Event Planning, Facebook
Education
North Central University 2007 — 2012
Bachelor of Arts (B.A.), Worship Arts: Recording Arts
Onondaga Community College 2008 — 2008
American History (United States)
Valley Forge Christian College 2006 — 2007
Music Performance, General
Liverpool High School 2002 — 2006
Regents Diploma
Apple September 2014 - Present
Abundant Life Christian Center April 2014 - Present
Advocates Incorporated November 2013 - December 2014
Sutherland Global Services April 2013 - November 2013
Sears Hometown and Outlet Stores, Inc. January 2013 - April 2013
Drivers Village August 2012 - December 2012
Aeroshine May 2012 - July 2012
Taco Bell January 2012 - May 2012
Woven August 2009 - January 2012
Dominos January 2011 - December 2011
Skills
Retail, Merchandising, Customer Service, Visual Merchandising, Inventory Management, Inventory Control, Microsoft Office, Store Management, Microsoft Word, Microsoft Excel, Cashiering, Sales, Data Entry, PowerPoint, Customer Satisfaction, Time Management, Music, Recording, Sound, Guitar, Piano, Band, Pro Tools, Editing, Photoshop, Logic Pro, Audio Engineering, Coaching, Music Theory, Advertising, Marketing, Live Sound, Songwriting, Music Education, Drums, Studio Recording, Music Production, Acoustic Guitar, Music Industry, Composition, Social Networking, Event Planning, Facebook
Education
North Central University 2007 — 2012
Bachelor of Arts (B.A.), Worship Arts: Recording Arts
Onondaga Community College 2008 — 2008
American History (United States)
Valley Forge Christian College 2006 — 2007
Music Performance, General
Liverpool High School 2002 — 2006
Regents Diploma
Connie Gilderhus's Sutherland Global Services Experience August 1997 - September 2002
Job Financial Services Representative & Special Needs Planner, LUTCFMetLife Premier Client Group of Upstate New York
Industry Financial Services
Experience
MetLife Premier Client Group of Upstate New York, an office of MetLife October 2010 - Present
University of Rochester Medical Center August 2008 - September 2010
Concentrix Corporation, Inc February 2007 - August 2007
Sutherland Global Services August 1997 - September 2002
ADT Security Services, Inc January 1984 - January 1997
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2009 — 2011
Operations Management
Roberts Wesleyan College 2000 — 2001
Bachelor of Science, Organizational Management, Distinguished Leadership Award
MetLife Premier Client Group of Upstate New York, an office of MetLife October 2010 - Present
University of Rochester Medical Center August 2008 - September 2010
Concentrix Corporation, Inc February 2007 - August 2007
Sutherland Global Services August 1997 - September 2002
ADT Security Services, Inc January 1984 - January 1997
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2009 — 2011
Operations Management
Roberts Wesleyan College 2000 — 2001
Bachelor of Science, Organizational Management, Distinguished Leadership Award
Nakishsa Bunkley Nakishsa Bunkley's Sutherland Global Services Experience September 2013 - Present
Job Technical Customer Service Representative at Sutherland Global Services
Industry Telecommunications
Experience
Sutherland Global Services September 2013 - Present
Sitel March 2013 - September 2013
Sutherland Global Services October 2012 - April 2013
Anthony Underwood Automotive 2011 - 2012
AT&T March 2009 - February 2010
TeleTech October 2008 - February 2009
TeleTech October 2007 - June 2008
TeleTech December 2005 - February 2007
TeleTech September 2005 - November 2005
Skills
Call Center, Customer Satisfaction, Microsoft Word, Technical Support, Troubleshooting, Access, Call Centers, Customer Service, Databases, Customer Experience, Windows, Program Management, Coaching, XP, Customer Support, Microsoft Excel, Training, Windows XP
Education
Rasmussen College-Florida 2013 — 2015
Associate's degree, Information Technology Management
Jackson Olin High School 1999 — 2003
diploma, General
Sutherland Global Services September 2013 - Present
Sitel March 2013 - September 2013
Sutherland Global Services October 2012 - April 2013
Anthony Underwood Automotive 2011 - 2012
AT&T March 2009 - February 2010
TeleTech October 2008 - February 2009
TeleTech October 2007 - June 2008
TeleTech December 2005 - February 2007
TeleTech September 2005 - November 2005
Skills
Call Center, Customer Satisfaction, Microsoft Word, Technical Support, Troubleshooting, Access, Call Centers, Customer Service, Databases, Customer Experience, Windows, Program Management, Coaching, XP, Customer Support, Microsoft Excel, Training, Windows XP
Education
Rasmussen College-Florida 2013 — 2015
Associate's degree, Information Technology Management
Jackson Olin High School 1999 — 2003
diploma, General
Alexander Arce Alexander Arce's Sutherland Global Services Experience April 2010 - July 2010
Job System Administrator II at Oracle
Industry Information Technology and Services
Experience
Oracle April 2015 - Present
Datalogix April 2013 - Present
Dot Hill Systems July 2011 - January 2013
Kelly IT Resources February 2011 - July 2011
Kelly Services September 2010 - February 2011
Sutherland Global Services April 2010 - July 2010
Rochester Institute of Technology September 2009 - February 2010
Rochester Institute of Technology August 2005 - February 2010
Monroe 2-Orleans BOCES June 2009 - August 2009
Rochester Institute of Technology August 2008 - March 2009
Skills
Computer Security, Computer Forensics, System Administration, Troubleshooting, Windows, Active Directory, Network Administration, Computer Hardware, Windows Server, Operating Systems, VMware, Servers, Security, Perl, Unix, PHP, Java, Network Security, MySQL, Python, Virtualization, Linux, Integration, Technical Support, VMware ESX, Web Applications, VPN, Firewalls, Storage, Programming, Solaris, OS X, Microsoft SQL Server, Visio, XP, Databases, Hardware, Disaster Recovery, Networking, Windows 7, Shell Scripting, HTML, Data Center, System Deployment, Microsoft Exchange, Storage Area Networks, TCP/IP, Testing, DNS, Bash
Education
Rochester Institute of Technology 2006 — 2010
BS, Applied Networking, Security and Systems Administration
Rochester Institute of Technology 2005 — 2009
Bachelor of Science (B.S.), Applied Networking, Security and System Administration
Oracle April 2015 - Present
Datalogix April 2013 - Present
Dot Hill Systems July 2011 - January 2013
Kelly IT Resources February 2011 - July 2011
Kelly Services September 2010 - February 2011
Sutherland Global Services April 2010 - July 2010
Rochester Institute of Technology September 2009 - February 2010
Rochester Institute of Technology August 2005 - February 2010
Monroe 2-Orleans BOCES June 2009 - August 2009
Rochester Institute of Technology August 2008 - March 2009
Skills
Computer Security, Computer Forensics, System Administration, Troubleshooting, Windows, Active Directory, Network Administration, Computer Hardware, Windows Server, Operating Systems, VMware, Servers, Security, Perl, Unix, PHP, Java, Network Security, MySQL, Python, Virtualization, Linux, Integration, Technical Support, VMware ESX, Web Applications, VPN, Firewalls, Storage, Programming, Solaris, OS X, Microsoft SQL Server, Visio, XP, Databases, Hardware, Disaster Recovery, Networking, Windows 7, Shell Scripting, HTML, Data Center, System Deployment, Microsoft Exchange, Storage Area Networks, TCP/IP, Testing, DNS, Bash
Education
Rochester Institute of Technology 2006 — 2010
BS, Applied Networking, Security and Systems Administration
Rochester Institute of Technology 2005 — 2009
Bachelor of Science (B.S.), Applied Networking, Security and System Administration
Jayvan Javier Santos Zayas Jayvan Javier Santos Zayas's Sutherland Global Services Experience September 2011 - February 2012
Job Project / Product Leader at Modrnize
Industry Internet
Experience
University of Puerto Rico July 2013 - Present
Modrnize September 2012 - Present
Texts.com August 2013 - December 2013
JJS' Styling Services July 2013 - August 2013
JJS' Styling Services August 2012 - July 2013
Emma's Beauty Academy- Juana Diaz October 2012 - February 2013
Sutherland Global Services September 2011 - February 2012
Wegmans Food Markets February 2010 - September 2011
Rochester Institute of Technology August 2010 - January 2011
FIRST: X-Cats November 2008 - November 2010
Skills
Website Development, User Experience, Software Engineering, Web Content Management, Web Design, Online Research, Technical Support, Barbering, Advertising
Education
University of Puerto Rico-Mayaguez 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computational and Applied Mathematics
Emma's Beauty Academy-Juana Diaz 2012 — 2013
Hair Styling/Stylist and Hair Design
Rochester Institute of Technology 2010 — 2011
Software Engineering, Web Design and Development
Joseph C. Wilson Magnet HS 2008 — 2010
Regents Honors Diploma, Science and Technology
University of Puerto Rico July 2013 - Present
Modrnize September 2012 - Present
Texts.com August 2013 - December 2013
JJS' Styling Services July 2013 - August 2013
JJS' Styling Services August 2012 - July 2013
Emma's Beauty Academy- Juana Diaz October 2012 - February 2013
Sutherland Global Services September 2011 - February 2012
Wegmans Food Markets February 2010 - September 2011
Rochester Institute of Technology August 2010 - January 2011
FIRST: X-Cats November 2008 - November 2010
Skills
Website Development, User Experience, Software Engineering, Web Content Management, Web Design, Online Research, Technical Support, Barbering, Advertising
Education
University of Puerto Rico-Mayaguez 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computational and Applied Mathematics
Emma's Beauty Academy-Juana Diaz 2012 — 2013
Hair Styling/Stylist and Hair Design
Rochester Institute of Technology 2010 — 2011
Software Engineering, Web Design and Development
Joseph C. Wilson Magnet HS 2008 — 2010
Regents Honors Diploma, Science and Technology
Jason Partyka Jason Partyka's Sutherland Global Services Experience July 2010 - September 2011
Job Care Connect Support Tech at Rochester General Health System
Industry Information Technology and Services
Experience
Rochester General Health System September 2011 - Present
Sutherland Global Services July 2010 - September 2011
Bergmann Associates August 2005 - July 2010
Sutherland Global Services August 2004 - August 2005
Skills
Windows System..., SQL Server..., Active Directory, Blackboard, Microsoft Office, SharePoint, IIS, Backup Exec, McAfee ePO, Plotters, Printer Support, Software Implementation, Intranet, Web Development, Technical Support, Printers, XP, McAfee, Troubleshooting
Education
Rochester Institute of Technology 1996 — 2000
Rochester General Health System September 2011 - Present
Sutherland Global Services July 2010 - September 2011
Bergmann Associates August 2005 - July 2010
Sutherland Global Services August 2004 - August 2005
Skills
Windows System..., SQL Server..., Active Directory, Blackboard, Microsoft Office, SharePoint, IIS, Backup Exec, McAfee ePO, Plotters, Printer Support, Software Implementation, Intranet, Web Development, Technical Support, Printers, XP, McAfee, Troubleshooting
Education
Rochester Institute of Technology 1996 — 2000
Glenn Scott Egli Glenn Scott Egli's Sutherland Global Services Experience June 2009 - October 2010
Job Founder & CEO at PlatinumWebGroup.com
Industry Internet
Experience
PlatinumWebGroup.com January 2015 - Present
Glenn Scott Egli Photography 2007 - Present
ProStores - an eBay company November 2010 - January 2015
Sutherland Global Services June 2009 - October 2010
Furniture.com 2006 - 2007
Idea Connection Systems 2001 - 2005
Glenn Scott Egli Photography 1993 - 2005
Audio-Visual Department, Baha'i World Center 1982 - 1992
Skills
Photography, Illustrator, Photoshop, Project Management, Digital Photography, Graphic Design, SEO, Blogging, Research, Public Speaking, Web Design, Portrait Photography, Digital Imaging, HTML, Microsoft Office, Layout, Training, Graphics, Image Manipulation, CSS, eCommerce, Editing, Portraits, Art, Adobe Creative Suite, Image Editing, Mac, E-commerce
Education
Rochester Institute of Technology 1987 — 1993
Photography
PlatinumWebGroup.com January 2015 - Present
Glenn Scott Egli Photography 2007 - Present
ProStores - an eBay company November 2010 - January 2015
Sutherland Global Services June 2009 - October 2010
Furniture.com 2006 - 2007
Idea Connection Systems 2001 - 2005
Glenn Scott Egli Photography 1993 - 2005
Audio-Visual Department, Baha'i World Center 1982 - 1992
Skills
Photography, Illustrator, Photoshop, Project Management, Digital Photography, Graphic Design, SEO, Blogging, Research, Public Speaking, Web Design, Portrait Photography, Digital Imaging, HTML, Microsoft Office, Layout, Training, Graphics, Image Manipulation, CSS, eCommerce, Editing, Portraits, Art, Adobe Creative Suite, Image Editing, Mac, E-commerce
Education
Rochester Institute of Technology 1987 — 1993
Photography
Aiby Abraham Aiby Abraham's Sutherland Global Services Experience September 2006 - January 2008
Job Sales consultant IT Services
Industry Information Technology and Services
Experience
Nous Infosystems February 2012 - Present
Nous Infosystems September 2009 - July 2011
CG-VAK Software & Exports Ltd March 2008 - August 2009
Sutherland Global Services September 2006 - January 2008
Ocwen Financial Solutions October 2004 - June 2006
Skills
Lead Generation, ERP, Key Account Management, Customer Relations, New Business Development, Customer Service, Business Development, Sourcing, Sales, CRM, Program Management, Leadership, Enterprise Software, Team Management, Agile Methodologies, Outsourcing
Education
ISBM 2008 — 2010
MBA, Marketing & CRM
PSG College of Technology 1999 — 2002
Ansar 1996 — 1999
Associate's Degree, English, Physics, Chemistry, Maths
St Aloysius 1990 — 1995
10th, High School
Infant Jesus School 1984 — 1989
Elementry School
Nous Infosystems February 2012 - Present
Nous Infosystems September 2009 - July 2011
CG-VAK Software & Exports Ltd March 2008 - August 2009
Sutherland Global Services September 2006 - January 2008
Ocwen Financial Solutions October 2004 - June 2006
Skills
Lead Generation, ERP, Key Account Management, Customer Relations, New Business Development, Customer Service, Business Development, Sourcing, Sales, CRM, Program Management, Leadership, Enterprise Software, Team Management, Agile Methodologies, Outsourcing
Education
ISBM 2008 — 2010
MBA, Marketing & CRM
PSG College of Technology 1999 — 2002
Ansar 1996 — 1999
Associate's Degree, English, Physics, Chemistry, Maths
St Aloysius 1990 — 1995
10th, High School
Infant Jesus School 1984 — 1989
Elementry School
Frank Kovacs Frank Kovacs's Sutherland Global Services Experience April 2014 - Present
Job Global Digital Business Executive
Industry Information Technology and Services
Experience
Sutherland Global Services April 2014 - Present
The Breakfast Club NJ October 2001 - Present
Society of Information Management (SIM) September 2001 - Present
Ernst & Young October 2010 - October 2013
The McGraw Hill Companies May 2007 - October 2010
GSI Commerce/EBay Enterprises 2006 - 2007
Medco 2005 - 2006
Bowne 2004 - 2005
JP Morgan Chase 2003 - 2004
Citigroup 1999 - 2003
Skills
Software Development, Outsourcing, IT Strategy, Process Management, Infrastructure..., Information Security, Business Analysis, Change Management, Vendor Management, Program Management, Project Portfolio..., PMO, Business Continuity, SDLC, Enterprise Architecture, Business Intelligence, Process Improvement, Business Process..., Project Management, Cross-functional Team..., Business Process..., IT Management, Leadership, IT Service Management, Six Sigma, Management, Governance, CRM, Cloud Computing, Business Process, Enterprise Software, Strategy, PMP, Integration, Project Planning, ITIL, Security, ERP, Data Center, Resource Management, Information Technology, Risk Management, Consulting, Strategic Planning, Business Transformation, Service Delivery, Management Consulting, Infrastructure, Professional Services, IT Operations
Education
Tulane University Law School 2004 — 2004
Masters, Corporate Governance, 4.0
Villanova University 2004 — 2004
Masters, Contract Management, 4.0
The George Washington University 1989 — 1991
Masters, IT Project Management, 4.0
Rider University 1980 — 1984
BS Commerce, Accounting
Rider University 1980 — 1984
BS Commerce, Computer Engineering
South River High School 1978 — 1980
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sutherland Global Services April 2014 - Present
The Breakfast Club NJ October 2001 - Present
Society of Information Management (SIM) September 2001 - Present
Ernst & Young October 2010 - October 2013
The McGraw Hill Companies May 2007 - October 2010
GSI Commerce/EBay Enterprises 2006 - 2007
Medco 2005 - 2006
Bowne 2004 - 2005
JP Morgan Chase 2003 - 2004
Citigroup 1999 - 2003
Skills
Software Development, Outsourcing, IT Strategy, Process Management, Infrastructure..., Information Security, Business Analysis, Change Management, Vendor Management, Program Management, Project Portfolio..., PMO, Business Continuity, SDLC, Enterprise Architecture, Business Intelligence, Process Improvement, Business Process..., Project Management, Cross-functional Team..., Business Process..., IT Management, Leadership, IT Service Management, Six Sigma, Management, Governance, CRM, Cloud Computing, Business Process, Enterprise Software, Strategy, PMP, Integration, Project Planning, ITIL, Security, ERP, Data Center, Resource Management, Information Technology, Risk Management, Consulting, Strategic Planning, Business Transformation, Service Delivery, Management Consulting, Infrastructure, Professional Services, IT Operations
Education
Tulane University Law School 2004 — 2004
Masters, Corporate Governance, 4.0
Villanova University 2004 — 2004
Masters, Contract Management, 4.0
The George Washington University 1989 — 1991
Masters, IT Project Management, 4.0
Rider University 1980 — 1984
BS Commerce, Accounting
Rider University 1980 — 1984
BS Commerce, Computer Engineering
South River High School 1978 — 1980
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Lyubov Nixon Lyubov Nixon's Sutherland Global Services Experience April 2010 - April 2012
Job Beauty Consultant, Director In Qualification
Industry Cosmetics
Experience
Mary Kay June 2011 - Present
SaveAround September 2013 - March 2014
Starbucks May 2012 - September 2012
Sutherland Global Services April 2010 - April 2012
Skills
Customer Service, Sales, Microsoft Office, Event Planning, Public Speaking, Marketing, Social Media, Social Networking, Beauty Industry, Direct Sales, Time Management, Coaching, Team Building, Leadership, Leadership Development, Skin Care, Cosmetics, Makeovers, Marketing Strategy, wedding makeup, Makeup Artistry, Social Media Marketing, Microsoft Excel, Public Relations, Merchandising, Retail, Customer Satisfaction, Training, Recruiting, Event Management, Advertising, Small Business, Marketing Communications, Sales Management, Team Leadership, Facebook
Education
Roberts Wesleyan College 2005 — 2010
English Education, English
Mary Kay June 2011 - Present
SaveAround September 2013 - March 2014
Starbucks May 2012 - September 2012
Sutherland Global Services April 2010 - April 2012
Skills
Customer Service, Sales, Microsoft Office, Event Planning, Public Speaking, Marketing, Social Media, Social Networking, Beauty Industry, Direct Sales, Time Management, Coaching, Team Building, Leadership, Leadership Development, Skin Care, Cosmetics, Makeovers, Marketing Strategy, wedding makeup, Makeup Artistry, Social Media Marketing, Microsoft Excel, Public Relations, Merchandising, Retail, Customer Satisfaction, Training, Recruiting, Event Management, Advertising, Small Business, Marketing Communications, Sales Management, Team Leadership, Facebook
Education
Roberts Wesleyan College 2005 — 2010
English Education, English
Dave Holdridge Dave Holdridge's Sutherland Global Services Experience July 2010 - Present
Job AVP Client Partner at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services July 2010 - Present
Modern Marketing Concepts June 2009 - July 2010
Modern Marketing Concepts March 2007 - June 2009
Concentrix Corporation July 2005 - February 2007
Sutherland Global Services September 1997 - July 2005
Skills
Performance Management, Business Process..., Forecasting, Staff Development, Call Center, Account Management, Team Building, Sales, Coaching, Salesforce.com, Team Leadership, BPO, Customer Service, Operations Management, New Business Development, Training, Leadership, Project Management, Customer Satisfaction, B2B, Strategic Planning, Analytics, Direct Sales, Recruiting, Call Centers, Lead Generation, Business Development, Sales Management, Strategy, Sales Operations, Management, Marketing, Sales Process, Selling, Program Management, CRM, Business Intelligence, Vendor Management, Customer Retention, Customer Experience, Management Consulting, Outsourcing
Education
Roberts Wesleyan College 1988 — 1992
BA, Religion/ Philosophy
Sutherland Global Services July 2010 - Present
Modern Marketing Concepts June 2009 - July 2010
Modern Marketing Concepts March 2007 - June 2009
Concentrix Corporation July 2005 - February 2007
Sutherland Global Services September 1997 - July 2005
Skills
Performance Management, Business Process..., Forecasting, Staff Development, Call Center, Account Management, Team Building, Sales, Coaching, Salesforce.com, Team Leadership, BPO, Customer Service, Operations Management, New Business Development, Training, Leadership, Project Management, Customer Satisfaction, B2B, Strategic Planning, Analytics, Direct Sales, Recruiting, Call Centers, Lead Generation, Business Development, Sales Management, Strategy, Sales Operations, Management, Marketing, Sales Process, Selling, Program Management, CRM, Business Intelligence, Vendor Management, Customer Retention, Customer Experience, Management Consulting, Outsourcing
Education
Roberts Wesleyan College 1988 — 1992
BA, Religion/ Philosophy
Vivek Narayan,MBA,PMP's Sutherland Global Services Experience June 2004 - October 2004
Job Sr. Business Analyst/Project Manager, Securities Operations at BMO Financial Group
Industry Financial Services
Experience
BMO Financial Group March 2015 - Present
BMO Financial Group June 2012 - February 2015
Queen's School of Business May 2011 - May 2012
eClerx December 2009 - April 2011
Nomura June 2008 - April 2009
Kotak Mahindra Bank July 2007 - June 2008
Sutherland Global Services June 2004 - October 2004
Skills
Business Analysis, Intellimatch, Bank Reconciliation, Project Delivery, Project Management, Financial Modeling, Banking, Capital Markets, Fixed Income, Competitive Analysis, Customer Service, Retail Banking, Equities, Customer Relations, Securities Market, Integrated Project..., Reference Data, Straight Through..., Spotfire, Nimbus, Analysis, Management, Microsoft Project
Education
Queen's University 2011 — 2012
Masters in Business Administration, Finance and Strategy
SIES college of Management Studies 2005 — 2007
PGDBA, Business Administration
University of Mumbai 2000 — 2004
B.E, Electronics and Telecommunication
BMO Financial Group March 2015 - Present
BMO Financial Group June 2012 - February 2015
Queen's School of Business May 2011 - May 2012
eClerx December 2009 - April 2011
Nomura June 2008 - April 2009
Kotak Mahindra Bank July 2007 - June 2008
Sutherland Global Services June 2004 - October 2004
Skills
Business Analysis, Intellimatch, Bank Reconciliation, Project Delivery, Project Management, Financial Modeling, Banking, Capital Markets, Fixed Income, Competitive Analysis, Customer Service, Retail Banking, Equities, Customer Relations, Securities Market, Integrated Project..., Reference Data, Straight Through..., Spotfire, Nimbus, Analysis, Management, Microsoft Project
Education
Queen's University 2011 — 2012
Masters in Business Administration, Finance and Strategy
SIES college of Management Studies 2005 — 2007
PGDBA, Business Administration
University of Mumbai 2000 — 2004
B.E, Electronics and Telecommunication
Terri Shevonne Robinson Terri Shevonne Robinson's Sutherland Global Services Experience December 2009 - February 2011
Job Student at State University of New York Empire State College
Industry Information Technology and Services
Experience
Sutherland Global Services December 2009 - February 2011
Education
Rensselaer Polytechnic Institute 1977 — 1981
Chemistry
State University of New York Empire State College
Software Engineering
Sutherland Global Services December 2009 - February 2011
Education
Rensselaer Polytechnic Institute 1977 — 1981
Chemistry
State University of New York Empire State College
Software Engineering
Jim Bednar Jim Bednar's Sutherland Global Services Experience November 2014 - Present
Job Consultant at Sutherland
Industry Financial Services
Experience
Sutherland Global Services November 2014 - Present
Ambit Energy May 2012 - Present
Virtual Call Center August 2008 - November 2014
Consulting Projects February 2000 - July 2008
Auto Club of Southern California June 1992 - January 1999
Northrop Grumman Corporation December 1984 - May 1992
Xerox July 1970 - 1982
Skills
Business Analysis, PMO, Program Management, Change Management, Team Building, Team Leadership, Vendor Management, Six Sigma, Project Management, Budgets, Strategic Planning, Process Improvement, Social Media Marketing, Marketing, Internet Marketing, Web Marketing, Business Process..., Leadership, Management, Sales, E-commerce, Integration
Education
Pepperdine University 1972 — 1975
BS, Business Management
UFA
Sutherland Global Services November 2014 - Present
Ambit Energy May 2012 - Present
Virtual Call Center August 2008 - November 2014
Consulting Projects February 2000 - July 2008
Auto Club of Southern California June 1992 - January 1999
Northrop Grumman Corporation December 1984 - May 1992
Xerox July 1970 - 1982
Skills
Business Analysis, PMO, Program Management, Change Management, Team Building, Team Leadership, Vendor Management, Six Sigma, Project Management, Budgets, Strategic Planning, Process Improvement, Social Media Marketing, Marketing, Internet Marketing, Web Marketing, Business Process..., Leadership, Management, Sales, E-commerce, Integration
Education
Pepperdine University 1972 — 1975
BS, Business Management
UFA
Eric Ignatowski Eric Ignatowski's Sutherland Global Services Experience September 2009 - October 2010
Job Quality Assurance, Web Developer, Graphic Designer, Social Media Manager.
Industry Internet
Experience
Mindex Technologies, Inc. April 2013 - Present
Xerox October 2011 - September 2012
Xerox October 2010 - January 2011
Sutherland Global Services September 2009 - October 2010
Specta Services September 2007 - February 2009
Rochester Institute of Technology March 2006 - September 2007
Skills
CSS, SEO, User Interface Design, HTML, Web Development, Dreamweaver, Web Design, Photoshop, Wordpress, Web Applications, User Experience, HTML + CSS, Quality Assurance, Adobe Creative Suite, Testing, Graphic Design, Illustrator, Google Analytics, Multimedia
Education
Rochester Institute of Technology 2003 — 2008
New Media Interactive Development, Information Technology, Graphic Design, Communications
Mindex Technologies, Inc. April 2013 - Present
Xerox October 2011 - September 2012
Xerox October 2010 - January 2011
Sutherland Global Services September 2009 - October 2010
Specta Services September 2007 - February 2009
Rochester Institute of Technology March 2006 - September 2007
Skills
CSS, SEO, User Interface Design, HTML, Web Development, Dreamweaver, Web Design, Photoshop, Wordpress, Web Applications, User Experience, HTML + CSS, Quality Assurance, Adobe Creative Suite, Testing, Graphic Design, Illustrator, Google Analytics, Multimedia
Education
Rochester Institute of Technology 2003 — 2008
New Media Interactive Development, Information Technology, Graphic Design, Communications
Christine Thorsell-Gaydosh Christine Thorsell-Gaydosh's Sutherland Global Services Experience August 2013 - Present
Job P & C Trainer at Sutherland Global Services
Industry Insurance
Experience
Sutherland Global Services August 2013 - Present
Aflac November 2010 - August 2013
ITS eLearning (Innovative Training Solutions) April 2010 - March 2011
Unique Imaging Solutions, Inc. December 2008 - April 2010
Healthcare Success Strategies 2006 - 2009
Practice Builders 1998 - 2004
Skills
Leadership, Marketing, Customer Service, Training, Team Building, Account Management, Insurance, Coaching, Leadership Development, Management, Marketing Communications, Public Speaking, Sales, Strategic Planning
Education
The George Washington University 2010 — 2010
pursuing, Human Resource Development/Training & Development
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
MBA
Strome College of Business
Sutherland Global Services August 2013 - Present
Aflac November 2010 - August 2013
ITS eLearning (Innovative Training Solutions) April 2010 - March 2011
Unique Imaging Solutions, Inc. December 2008 - April 2010
Healthcare Success Strategies 2006 - 2009
Practice Builders 1998 - 2004
Skills
Leadership, Marketing, Customer Service, Training, Team Building, Account Management, Insurance, Coaching, Leadership Development, Management, Marketing Communications, Public Speaking, Sales, Strategic Planning
Education
The George Washington University 2010 — 2010
pursuing, Human Resource Development/Training & Development
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
MBA
Strome College of Business
Sherri Cooper's Sutherland Global Services Experience March 2011 - Present
Job Owner Just For You by Sherri
Industry Telecommunications
Experience
Just For You - by Sherri July 2012 - Present
Sutherland Global Services March 2011 - Present
Stop The Ban October 2012 - Present
mark. March 2010 - Present
A Better Call November 2009 - March 2011
Baby To Bee August 2009 - January 2010
Heartland Creamery November 2003 - May 2008
United States Military January 1992 - May 2004
Skills
Customer Service, Microsoft Office, Networking, Purchasing, Data Entry, Social Networking, Online Research, Office Management, Administrative..., Outlook, Medical Transcription, Microsoft Word, Time Management, Fax, Microsoft Excel, Call Centers, Customer Satisfaction, Sales, Invoicing
Education
Penn Foster 2013 — 2014
Certified Dog Training Instructor, Dog Training
Blackstone Career Institue 2008 — 2010
certificate, medical transcription
North Central Missouri College 1997 — 1999
Math and Biology
Just For You - by Sherri July 2012 - Present
Sutherland Global Services March 2011 - Present
Stop The Ban October 2012 - Present
mark. March 2010 - Present
A Better Call November 2009 - March 2011
Baby To Bee August 2009 - January 2010
Heartland Creamery November 2003 - May 2008
United States Military January 1992 - May 2004
Skills
Customer Service, Microsoft Office, Networking, Purchasing, Data Entry, Social Networking, Online Research, Office Management, Administrative..., Outlook, Medical Transcription, Microsoft Word, Time Management, Fax, Microsoft Excel, Call Centers, Customer Satisfaction, Sales, Invoicing
Education
Penn Foster 2013 — 2014
Certified Dog Training Instructor, Dog Training
Blackstone Career Institue 2008 — 2010
certificate, medical transcription
North Central Missouri College 1997 — 1999
Math and Biology
Sudheer Panthagada Sudheer Panthagada's Sutherland Global Services Experience August 2007 - December 2007
Job US Delivery Head at NIYAMA GLOBAL SERVICES
Industry Human Resources
Experience
NIYAMA GLOBAL SERVICES June 2015 - Present
Ordusion Technologies Inc January 2014 - June 2015
Wisdom Infotech April 2013 - January 2014
Clerysys Inc October 2012 - March 2013
Verve Technologies March 2012 - October 2012
ERP Data Systems,UK December 2009 - January 2012
Sutherland Global Services August 2007 - December 2007
Skills
Talent Acquisition, Sourcing, Recruiting, Screening, Benefits Negotiation, Interviews, Training, Contract Recruitment, IT Recruitment, Employee Relations, Applicant Tracking..., Technical Recruiting, Vendor Management, HR Policies, Performance Management, Temporary Placement, Executive Search, Internet Recruiting, Employee Engagement, Organizational..., Screening Resumes, Recruitments, Job Fairs, Consulting, Benefits Administration, Staffing Services, Talent Management, Business Development, College Recruiting, Staff Augmentation, CRM, HR Project Management, Orientation Programs, Human Resources, Employer Branding, Staff Recruitment &..., Training and Development, Job Descriptions, Personnel Management, HR Consulting, Performance Appraisal, HRIS, Resource Management, Permanent Placement, Employee Referral..., Resume, SAP HR, BPO
Education
University of Wales, Newport, UK 2008 — 2010
Master of Business Administration (M.B.A.), HR
Pondicherry University 2003 — 2007
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
NIYAMA GLOBAL SERVICES June 2015 - Present
Ordusion Technologies Inc January 2014 - June 2015
Wisdom Infotech April 2013 - January 2014
Clerysys Inc October 2012 - March 2013
Verve Technologies March 2012 - October 2012
ERP Data Systems,UK December 2009 - January 2012
Sutherland Global Services August 2007 - December 2007
Skills
Talent Acquisition, Sourcing, Recruiting, Screening, Benefits Negotiation, Interviews, Training, Contract Recruitment, IT Recruitment, Employee Relations, Applicant Tracking..., Technical Recruiting, Vendor Management, HR Policies, Performance Management, Temporary Placement, Executive Search, Internet Recruiting, Employee Engagement, Organizational..., Screening Resumes, Recruitments, Job Fairs, Consulting, Benefits Administration, Staffing Services, Talent Management, Business Development, College Recruiting, Staff Augmentation, CRM, HR Project Management, Orientation Programs, Human Resources, Employer Branding, Staff Recruitment &..., Training and Development, Job Descriptions, Personnel Management, HR Consulting, Performance Appraisal, HRIS, Resource Management, Permanent Placement, Employee Referral..., Resume, SAP HR, BPO
Education
University of Wales, Newport, UK 2008 — 2010
Master of Business Administration (M.B.A.), HR
Pondicherry University 2003 — 2007
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Earnest Ware's Sutherland Global Services Experience January 2015 - February 2015
Job Owner of Earnest Ware's Virtual Marketing Llc.
Industry Telecommunications
Experience
Concentrix August 2015 - Present
Marketlink January 2014 - March 2015
Sutherland Global Services January 2015 - February 2015
Expert Planet December 2013 - April 2014
Outsource Marketing May 2012 - August 2013
AlphaGraphics June 2007 - November 2011
Skills
Direct Marketing, Advertising, B2B, Direct Mail, Sales, Call Centers
Education
Penn Foster Career School 2014 — 2016
Career Diploma, Freelance Writer
Concentrix August 2015 - Present
Marketlink January 2014 - March 2015
Sutherland Global Services January 2015 - February 2015
Expert Planet December 2013 - April 2014
Outsource Marketing May 2012 - August 2013
AlphaGraphics June 2007 - November 2011
Skills
Direct Marketing, Advertising, B2B, Direct Mail, Sales, Call Centers
Education
Penn Foster Career School 2014 — 2016
Career Diploma, Freelance Writer
Kelly Panek's Sutherland Global Services Experience January 2009 - March 2009
Job Accounting Assistant at POMCO Group
Industry Accounting
Experience
Onondaga Community College September 2015 - Present
POMCO Group December 2014 - Present
Gutchess Lumber Company, Inc. February 2014 - December 2014
Empower Federal Credit Union September 2013 - February 2014
Valu Home Centers July 2007 - September 2013
Sutherland Global Services January 2009 - March 2009
The UPS Store January 2008 - January 2009
Skills
Human Resources, ADP Payroll, Benefits Administration, Payroll Cards, Office Administration, Temporary Staffing, New Hire Orientations, Payroll Analysis, Recruiting, Labor Relations, Account Reconciliation, Retail, Microsoft Word, PowerPoint, Team Building, Sales, Microsoft Excel, Microsoft Office, Research, Customer Service, Purchase Orders, Accounts Receivable, Customer Retention, Branch Banking, Hiring, Employee Relations, Payroll, Time Management
Education
Onondaga Community College 2011 — 2013
Business Administration, Business Administration and Management, General
Onondaga Community College September 2015 - Present
POMCO Group December 2014 - Present
Gutchess Lumber Company, Inc. February 2014 - December 2014
Empower Federal Credit Union September 2013 - February 2014
Valu Home Centers July 2007 - September 2013
Sutherland Global Services January 2009 - March 2009
The UPS Store January 2008 - January 2009
Skills
Human Resources, ADP Payroll, Benefits Administration, Payroll Cards, Office Administration, Temporary Staffing, New Hire Orientations, Payroll Analysis, Recruiting, Labor Relations, Account Reconciliation, Retail, Microsoft Word, PowerPoint, Team Building, Sales, Microsoft Excel, Microsoft Office, Research, Customer Service, Purchase Orders, Accounts Receivable, Customer Retention, Branch Banking, Hiring, Employee Relations, Payroll, Time Management
Education
Onondaga Community College 2011 — 2013
Business Administration, Business Administration and Management, General
Praveen Thonda Praveen Thonda's Sutherland Global Services Experience December 2007 - March 2010
Job Sr. Developer at Halcyon Solutions
Industry Computer Software
Experience
Halcyon Solutions September 2015 - Present
Microsoft July 2014 - August 2015
Deloitte U.S. India offices 2011 - 2014
Applied Development March 2010 - May 2011
Sutherland Global Services December 2007 - March 2010
TEST IT Services June 2005 - November 2007
Skills
Microsoft Dynamics, ASP.NET MVC, ASP.NET Web API, Entity Framework, .NET, SQL, Scrum, Requirements Analysis, Agile Methodologies, SDLC, Software Project..., Business Analysis, Microsoft SQL Server, Web Services, XML, Software Development, JavaScript
Education
Osmania University 2001 — 2004
Master’s Degree, Computer Science
P. G. College of Secunderabad 1997 — 2001
Bachelor’s Degree, Chemistry
Excellent Junior College 1994 — 1996
High School, Chemistry
Halcyon Solutions September 2015 - Present
Microsoft July 2014 - August 2015
Deloitte U.S. India offices 2011 - 2014
Applied Development March 2010 - May 2011
Sutherland Global Services December 2007 - March 2010
TEST IT Services June 2005 - November 2007
Skills
Microsoft Dynamics, ASP.NET MVC, ASP.NET Web API, Entity Framework, .NET, SQL, Scrum, Requirements Analysis, Agile Methodologies, SDLC, Software Project..., Business Analysis, Microsoft SQL Server, Web Services, XML, Software Development, JavaScript
Education
Osmania University 2001 — 2004
Master’s Degree, Computer Science
P. G. College of Secunderabad 1997 — 2001
Bachelor’s Degree, Chemistry
Excellent Junior College 1994 — 1996
High School, Chemistry
Tashina Schuyler's Sutherland Global Services Experience September 2014 - Present
Job Team Manager at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services September 2014 - Present
Benjamin's On Franklin April 2013 - Present
Syracuse Ukrainian National Home August 2012 - May 2013
Francesca's Cucina August 2006 - August 2012
Bare Escentuals April 2011 - October 2011
King of Clubs Lounge 2010 - 2011
Ohm Lounge 2007 - 2009
Skills
Knowledge of POS..., Cpr Certified, Can Run and Operate a..., First Aid, Customer Service, Menu Development, Time Management, Microsoft Word, Microsoft Excel, Management, Wine, Bartending, Inventory Management, Sales, Cashiering, Catering, Process Scheduler, Telephone Skills, POS, Hospitality, Data Entry, Event Planning, Restaurants, Facebook, Food, Advertising, Customer Satisfaction, Restaurant Management, Food & Beverage
Education
Onondaga Community College 2011 — 2012
Math and Science A.A
Sutherland Global Services September 2014 - Present
Benjamin's On Franklin April 2013 - Present
Syracuse Ukrainian National Home August 2012 - May 2013
Francesca's Cucina August 2006 - August 2012
Bare Escentuals April 2011 - October 2011
King of Clubs Lounge 2010 - 2011
Ohm Lounge 2007 - 2009
Skills
Knowledge of POS..., Cpr Certified, Can Run and Operate a..., First Aid, Customer Service, Menu Development, Time Management, Microsoft Word, Microsoft Excel, Management, Wine, Bartending, Inventory Management, Sales, Cashiering, Catering, Process Scheduler, Telephone Skills, POS, Hospitality, Data Entry, Event Planning, Restaurants, Facebook, Food, Advertising, Customer Satisfaction, Restaurant Management, Food & Beverage
Education
Onondaga Community College 2011 — 2012
Math and Science A.A
Scott Cutting Scott Cutting's Sutherland Global Services Experience October 2014 - Present
Job VP of Client Engagement FAO at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services October 2014 - Present
ACS, a Xerox Company February 2010 - September 2014
ADP Dealer Services July 2000 - July 2007
ADP Dealer Services 2000 - 2007
Pratt & Whitney July 1996 - July 2000
Pratt & Whitney July 1995 - January 1997
Pratt & Whitney July 1992 - June 1995
Skills
Salesforce.com, SaaS, Solution Selling, Software Industry, Leadership, Sales, CRM, Outsourcing, Sales Process, Enterprise Software, Professional Services, Cloud Computing, Lead Generation, Strategic Partnerships, Account Management, Selling, Direct Sales, Business Development, Sales Operations, Business Alliances, Call Centers, Managed Services, Channel Partners, Vendor Management, BPO, Strategy
Education
Rensselaer Polytechnic Institute 1987 — 1992
BS, Aeronautical Engineering
Sutherland Global Services October 2014 - Present
ACS, a Xerox Company February 2010 - September 2014
ADP Dealer Services July 2000 - July 2007
ADP Dealer Services 2000 - 2007
Pratt & Whitney July 1996 - July 2000
Pratt & Whitney July 1995 - January 1997
Pratt & Whitney July 1992 - June 1995
Skills
Salesforce.com, SaaS, Solution Selling, Software Industry, Leadership, Sales, CRM, Outsourcing, Sales Process, Enterprise Software, Professional Services, Cloud Computing, Lead Generation, Strategic Partnerships, Account Management, Selling, Direct Sales, Business Development, Sales Operations, Business Alliances, Call Centers, Managed Services, Channel Partners, Vendor Management, BPO, Strategy
Education
Rensselaer Polytechnic Institute 1987 — 1992
BS, Aeronautical Engineering
Stuart Sotelo Stuart Sotelo's Sutherland Global Services Experience February 2014 - February 2015
Job Virtual Executive Admin & Computer Support Consultant
Industry Information Technology and Services
Experience
Zirtual April 2015 - August 2015
Sutherland Global Services February 2014 - February 2015
The Microsoft Store September 2012 - January 2013
Fry's Electronics August 2006 - January 2011
Skills
Technical Support, Virtual Administrative..., Computer Repair, Remote Desktop, Computer Maintenance, Retail, Customer Service, Windows 7, Windows XP, Microsoft Office, Data Entry
Education
Santa Ana College 2011 — 2012
Orange Coast College
Zirtual April 2015 - August 2015
Sutherland Global Services February 2014 - February 2015
The Microsoft Store September 2012 - January 2013
Fry's Electronics August 2006 - January 2011
Skills
Technical Support, Virtual Administrative..., Computer Repair, Remote Desktop, Computer Maintenance, Retail, Customer Service, Windows 7, Windows XP, Microsoft Office, Data Entry
Education
Santa Ana College 2011 — 2012
Orange Coast College
Teheran Simmons Teheran Simmons's Sutherland Global Services Experience December 2014 - Present
Job Sr. Information Technology Operations Specialist & Site Lead at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services December 2014 - Present
Rochester Institute of Technology January 2013 - May 2014
HCL Technologies August 2010 - December 2012
TecqueLabs LLC December 2008 - September 2010
EDS, an HP Company January 2006 - December 2008
EDS April 2000 - December 2005
United States Marine Corps May 1996 - May 2004
Skills
ITIL, Solaris, MS Project, Disaster Recovery, VMware, System Administration, Servers, Data Center, Windows Server, Active Directory, Virtualization, Windows, Software Documentation, Integration, Troubleshooting, Networking, Leadership, Training, Information Technology
Education
Rochester Institute of Technology 2013 — 2014
Bachelor of Science (BS)
African American Leadership Development Program 2005 — 2005
Rochester Institute of Technology 1998 — 2000
Bachelor's degree
Prince Georges Community College 1994 — 1996
Associate of Science (A.S.)
University of Maryland College Park 1990 — 1993
Sutherland Global Services December 2014 - Present
Rochester Institute of Technology January 2013 - May 2014
HCL Technologies August 2010 - December 2012
TecqueLabs LLC December 2008 - September 2010
EDS, an HP Company January 2006 - December 2008
EDS April 2000 - December 2005
United States Marine Corps May 1996 - May 2004
Skills
ITIL, Solaris, MS Project, Disaster Recovery, VMware, System Administration, Servers, Data Center, Windows Server, Active Directory, Virtualization, Windows, Software Documentation, Integration, Troubleshooting, Networking, Leadership, Training, Information Technology
Education
Rochester Institute of Technology 2013 — 2014
Bachelor of Science (BS)
African American Leadership Development Program 2005 — 2005
Rochester Institute of Technology 1998 — 2000
Bachelor's degree
Prince Georges Community College 1994 — 1996
Associate of Science (A.S.)
University of Maryland College Park 1990 — 1993
Jim Kamp Jim Kamp's Sutherland Global Services Experience October 2014 - January 2015
Job eCommerce and Digital Marketing Consultant at Ziffity
Industry Internet
Experience
Ziffity September 2013 - Present
Sutherland Global Services October 2014 - January 2015
ECommerceCrossing May 2013 - August 2013
PRO ORG March 2008 - September 2011
Skills
Marketing Strategy, Digital Marketing, Marketing, E-commerce, Business Development, Product Development, CRM, Market Research, Project Management, Market Analysis, Social Media Marketing, Strategy, Start-ups, Business Model..., Market Planning, People Management, Sales Process, Online Advertising, Business Analysis, Advertising, E-commerce Optimization, Value Based Selling, Event Management, Comparative Market..., Mechanical Product..., Public Speaking, Lead Generation, Business Solution, B2B, Consulting, Content Strategy, Sales, Online Marketing, SEO, Analytics, Management, Web Development, Google Analytics, Email Marketing, Product Management, Business Strategy, Creative Direction, Product Marketing, PPC, Google Adwords, Marketing Communications, Team Management, Web Analytics, Marketing Management, Direct Marketing
Education
Penn State University 2011 — 2013
Master’s Degree, Web Page, Digital/Multimedia and Information Resources Design
Saveetha University 2007 — 2011
Bachelor’s Degree, Mechanical Engineering
Velammal Matric Higher Secondary School 2005 — 2007
Associate’s Degree, Computer Science
Don Bosco English Medium High School 2002 — 2007
High School
Ziffity September 2013 - Present
Sutherland Global Services October 2014 - January 2015
ECommerceCrossing May 2013 - August 2013
PRO ORG March 2008 - September 2011
Skills
Marketing Strategy, Digital Marketing, Marketing, E-commerce, Business Development, Product Development, CRM, Market Research, Project Management, Market Analysis, Social Media Marketing, Strategy, Start-ups, Business Model..., Market Planning, People Management, Sales Process, Online Advertising, Business Analysis, Advertising, E-commerce Optimization, Value Based Selling, Event Management, Comparative Market..., Mechanical Product..., Public Speaking, Lead Generation, Business Solution, B2B, Consulting, Content Strategy, Sales, Online Marketing, SEO, Analytics, Management, Web Development, Google Analytics, Email Marketing, Product Management, Business Strategy, Creative Direction, Product Marketing, PPC, Google Adwords, Marketing Communications, Team Management, Web Analytics, Marketing Management, Direct Marketing
Education
Penn State University 2011 — 2013
Master’s Degree, Web Page, Digital/Multimedia and Information Resources Design
Saveetha University 2007 — 2011
Bachelor’s Degree, Mechanical Engineering
Velammal Matric Higher Secondary School 2005 — 2007
Associate’s Degree, Computer Science
Don Bosco English Medium High School 2002 — 2007
High School
Jan Uhrich Jan Uhrich's Sutherland Global Services Experience August 2013 - Present
Job Chief Delivery Officer / Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services August 2013 - Present
Dell August 2012 - August 2013
Dell November 2009 - August 2012
Dell February 1997 - November 2009
Hewlett Packard 1989 - 1997
Apollo Computer 1982 - 1989
Skills
Cloud Computing, Solution Selling, SaaS, Product Management, Strategic Planning, Business Strategy, Team Building, Managed Services, Customer Service, Program Management, Six Sigma, Management, Change Management, Business Transformation, Business Process..., Business Analysis, ITIL, Sales, Outsourcing, Team Leadership, Partner Management, Business Development, Go-to-market Strategy, Security, Executive Management, Cross-functional Team..., Account Management, Business Intelligence, Enterprise Software, IT Service Management, IT Strategy, Leadership, New Business Development, Process Improvement, Professional Services, Start-ups, Strategic Leadership, Strategy, Training, Vendor Management, Virtualization
Education
Penn State University
Bachelor of Science (BS), Computer Science
University of California, Berkeley
Master of Science (MS), Computer Science
Sutherland Global Services August 2013 - Present
Dell August 2012 - August 2013
Dell November 2009 - August 2012
Dell February 1997 - November 2009
Hewlett Packard 1989 - 1997
Apollo Computer 1982 - 1989
Skills
Cloud Computing, Solution Selling, SaaS, Product Management, Strategic Planning, Business Strategy, Team Building, Managed Services, Customer Service, Program Management, Six Sigma, Management, Change Management, Business Transformation, Business Process..., Business Analysis, ITIL, Sales, Outsourcing, Team Leadership, Partner Management, Business Development, Go-to-market Strategy, Security, Executive Management, Cross-functional Team..., Account Management, Business Intelligence, Enterprise Software, IT Service Management, IT Strategy, Leadership, New Business Development, Process Improvement, Professional Services, Start-ups, Strategic Leadership, Strategy, Training, Vendor Management, Virtualization
Education
Penn State University
Bachelor of Science (BS), Computer Science
University of California, Berkeley
Master of Science (MS), Computer Science
Sally Jones's Sutherland Global Services Experience March 2014 - Present
Job Senior Director, WAH Candidate Experience at Sutherland Global Services
Industry Human Resources
Experience
Sutherland Global Services March 2014 - Present
Convergys August 2010 - March 2014
Convergys Corporation/DuPont North America March 2008 - April 2010
General Electric April 2005 - February 2008
Resource Consulting Services, Inc February 1997 - April 2005
Skills
Full-cycle Recruiting, Applicant Tracking..., Technical Recruiting, Candidate Assessment, Interviewing, Human Capital Management, Negotiation, Business Intelligence, Technical Support, SDLC, CRM, Talent Acquisition, Benefits Administration, Recruiting, Personnel Management, Hiring, Screening, Consulting, Human Resources, Interviews, Management, Taleo, Leadership, Outsourcing, Business Development, Training, Sourcing, Internet Recruiting, Temporary Placement, Contract Recruitment, Onboarding, Benefits Negotiation, Networking, Performance Management, HRIS, New Hire Orientations, College Recruiting, Deferred Compensation, Talent Management, Employee Engagement, Job Fairs, Screening Resumes, HR Consulting, Staff Augmentation, Employer Branding, Executive Search, Staffing Services, Vendor Management, Recruitment Advertising, Employee Relations
Education
Purdue University
Bachelor of Arts, Spanish
Sutherland Global Services March 2014 - Present
Convergys August 2010 - March 2014
Convergys Corporation/DuPont North America March 2008 - April 2010
General Electric April 2005 - February 2008
Resource Consulting Services, Inc February 1997 - April 2005
Skills
Full-cycle Recruiting, Applicant Tracking..., Technical Recruiting, Candidate Assessment, Interviewing, Human Capital Management, Negotiation, Business Intelligence, Technical Support, SDLC, CRM, Talent Acquisition, Benefits Administration, Recruiting, Personnel Management, Hiring, Screening, Consulting, Human Resources, Interviews, Management, Taleo, Leadership, Outsourcing, Business Development, Training, Sourcing, Internet Recruiting, Temporary Placement, Contract Recruitment, Onboarding, Benefits Negotiation, Networking, Performance Management, HRIS, New Hire Orientations, College Recruiting, Deferred Compensation, Talent Management, Employee Engagement, Job Fairs, Screening Resumes, HR Consulting, Staff Augmentation, Employer Branding, Executive Search, Staffing Services, Vendor Management, Recruitment Advertising, Employee Relations
Education
Purdue University
Bachelor of Arts, Spanish
Chanel Rhodes's Sutherland Global Services Experience March 2011 - June 2014
Job Insurance Agent at Aflac
Industry Insurance
Experience
Aflac November 2014 - Present
Sutherland Global Services March 2011 - June 2014
Skills
Commercial Insurance, Customer Service, Sales, Life Insurance, Casualty Insurance, Term Life Insurance, Employee Benefits, General Insurance, Underwriting, Legal Liability, Long-term Care, Workers Compensation, Marketing, Brokers, Property
Education
Onondaga Community College
Human Services, General
Aflac November 2014 - Present
Sutherland Global Services March 2011 - June 2014
Skills
Commercial Insurance, Customer Service, Sales, Life Insurance, Casualty Insurance, Term Life Insurance, Employee Benefits, General Insurance, Underwriting, Legal Liability, Long-term Care, Workers Compensation, Marketing, Brokers, Property
Education
Onondaga Community College
Human Services, General
Veronica Kiereck's Sutherland Global Services Experience 2015 - Present
Job Executive Assistant for Transition and Transformation Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services 2015 - Present
Skills
Microsoft Office, Fundraising, Social Media, PowerPoint, Microsoft Word, Outlook, Strategic Planning, Team Building, Nonprofits, Research, Data Analysis, Customer Service, Event Planning, Leadership, Training, Management, Process Improvement
Education
Roberts Wesleyan College 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Organizational Management
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Therapeutic Recreation/Recreational Therapy
Penfield High School
Western Washington University
Sutherland Global Services 2015 - Present
Skills
Microsoft Office, Fundraising, Social Media, PowerPoint, Microsoft Word, Outlook, Strategic Planning, Team Building, Nonprofits, Research, Data Analysis, Customer Service, Event Planning, Leadership, Training, Management, Process Improvement
Education
Roberts Wesleyan College 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Organizational Management
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Therapeutic Recreation/Recreational Therapy
Penfield High School
Western Washington University
Kayleigh Wall's Sutherland Global Services Experience February 2008 - September 2009
Job at Western Alliance Bancorporation
Industry Banking
Experience
Western Alliance Bancorporation May 2013 - Present
Pharos Systems International May 2010 - May 2013
SUTHERLAND GLOBAL SERVICES February 2008 - September 2009
Queen Mary, University of London July 2006 - August 2007
Skills
Recruiting, Training, Microsoft Excel, Customer Service, Microsoft Office, Quality Assurance, Project Management, Management, Marketing, Team Building, CRM, Human Resources, Budgets, Vendor Management, Leadership, Account Management
Education
Queen Mary, U. of London 2003 — 2006
Bachelor of Science (BSc), Geography
Western Alliance Bancorporation May 2013 - Present
Pharos Systems International May 2010 - May 2013
SUTHERLAND GLOBAL SERVICES February 2008 - September 2009
Queen Mary, University of London July 2006 - August 2007
Skills
Recruiting, Training, Microsoft Excel, Customer Service, Microsoft Office, Quality Assurance, Project Management, Management, Marketing, Team Building, CRM, Human Resources, Budgets, Vendor Management, Leadership, Account Management
Education
Queen Mary, U. of London 2003 — 2006
Bachelor of Science (BSc), Geography
Daniel J. Southern's Sutherland Global Services Experience August 2015 - Present
Job Computer Expert, Photography Professional
Industry Photography
Experience
Sutherland Global Services August 2015 - Present
Dan Southern Photography 2012 - Present
YMCA of Greater Rochester 2012 - 2014
Skills
Microsoft Windows 98 -..., Microsoft Office 95 -..., Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Apple OS X, Linux Kernel, Autodesk Software, Autodesk Inventor, AutoCAD, SolidWorks, Digital Photography, Adobe Creative Suite, Adobe Creative Cloud, Photoshop, Illustrator, Programming, HTML5, Java, JavaSE, JDK, C++, Android SDK, iOS Development, Operating Systems, System Administration, Software Troubleshooting, Troubleshooting, Communication, Portrait Photography, Social Media, Microsoft Office, Public Speaking, Customer Service, Social Networking
Education
Rochester Institute of Technology 2015 — 2019
Industrial Design
Greece Athena High School 2011 — 2015
Sutherland Global Services August 2015 - Present
Dan Southern Photography 2012 - Present
YMCA of Greater Rochester 2012 - 2014
Skills
Microsoft Windows 98 -..., Microsoft Office 95 -..., Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Apple OS X, Linux Kernel, Autodesk Software, Autodesk Inventor, AutoCAD, SolidWorks, Digital Photography, Adobe Creative Suite, Adobe Creative Cloud, Photoshop, Illustrator, Programming, HTML5, Java, JavaSE, JDK, C++, Android SDK, iOS Development, Operating Systems, System Administration, Software Troubleshooting, Troubleshooting, Communication, Portrait Photography, Social Media, Microsoft Office, Public Speaking, Customer Service, Social Networking
Education
Rochester Institute of Technology 2015 — 2019
Industrial Design
Greece Athena High School 2011 — 2015
Biju Soman's Sutherland Global Services Experience April 2013 - October 2014
Job Resource Specialist (Recruitment) at NewAgeSys, Inc
Industry Human Resources
Experience
NewAgeSys, Inc November 2014 - Present
Sutherland Global Services April 2013 - October 2014
Mobily Infotech India Pvt Ltd September 2010 - April 2013
Skills
Human Resources, Microsoft Office, Customer Service, Management, Microsoft Excel, Employee Relations, Recruiting, Technical Recruiting, Talent Acquisition, Screening, Screening Resumes, Biotechnology, Life Sciences, Validation, FDA, Pharmaceutical Industry, Consulting, Leadership
Education
Rajiv Gandhi University of Health Sciences 2005 — 2009
Bachelor of Science (BSc)
NewAgeSys, Inc November 2014 - Present
Sutherland Global Services April 2013 - October 2014
Mobily Infotech India Pvt Ltd September 2010 - April 2013
Skills
Human Resources, Microsoft Office, Customer Service, Management, Microsoft Excel, Employee Relations, Recruiting, Technical Recruiting, Talent Acquisition, Screening, Screening Resumes, Biotechnology, Life Sciences, Validation, FDA, Pharmaceutical Industry, Consulting, Leadership
Education
Rajiv Gandhi University of Health Sciences 2005 — 2009
Bachelor of Science (BSc)
Deyan Lyubomirov Yordanov Deyan Lyubomirov Yordanov's Sutherland Global Services Experience December 2014 - May 2015
Job Project Assistant at PPD
Industry Information Technology and Services
Experience
PPD May 2015 - Present
Sutherland Global Services December 2014 - May 2015
Sutherland Global Services July 2014 - December 2014
C3i Europe June 2012 - May 2014
BULGARIAN NATIONAL TELEVISION November 2009 - September 2010
Trud newspaper October 2007 - September 2009
Skills
Customer Support, Teamwork, CTMS, Report Writing, Medidata, EDC, SQL, Clinical Trials, HTML, CSS, PHP, Photoshop, Creative Writing, Visual C#, Photography, Windows 7, HTML 5, JavaScript, Technical Support, IT skills, Google Apps, DNS, HTML5, OS X, Customer Satisfaction, Email Hosting
Education
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor’s Degree, Bulgarian Language and Literature
Foreign Languages High School "Petar Bogdan" Montana 2001 — 2006
High School, German Language and Literature
PPD May 2015 - Present
Sutherland Global Services December 2014 - May 2015
Sutherland Global Services July 2014 - December 2014
C3i Europe June 2012 - May 2014
BULGARIAN NATIONAL TELEVISION November 2009 - September 2010
Trud newspaper October 2007 - September 2009
Skills
Customer Support, Teamwork, CTMS, Report Writing, Medidata, EDC, SQL, Clinical Trials, HTML, CSS, PHP, Photoshop, Creative Writing, Visual C#, Photography, Windows 7, HTML 5, JavaScript, Technical Support, IT skills, Google Apps, DNS, HTML5, OS X, Customer Satisfaction, Email Hosting
Education
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor’s Degree, Bulgarian Language and Literature
Foreign Languages High School "Petar Bogdan" Montana 2001 — 2006
High School, German Language and Literature
Prince Carter Prince Carter's Sutherland Global Services Experience 2008 - 2010
Job Recruiting Manager at Talent Logic Inc.
Industry Staffing and Recruiting
Experience
Talent Logic Inc. April 2014 - Present
247 INC June 2010 - October 2013
Sutherland Global Services 2008 - 2010
Skills
Staffing Services, Technical Recruiting, Temporary Placement, Contract Recruitment, Talent Acquisition, Screening Resumes, Screening, Temporary Staffing, Sourcing, Executive Search, Permanent Placement, College Recruiting, Recruiting, Staff Augmentation, Interviews, Onboarding, IT Recruitment, Human Resources
Education
Osmania University 2005 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Osmania University
Bachelor's degree, Computer Engineering
Talent Logic Inc. April 2014 - Present
247 INC June 2010 - October 2013
Sutherland Global Services 2008 - 2010
Skills
Staffing Services, Technical Recruiting, Temporary Placement, Contract Recruitment, Talent Acquisition, Screening Resumes, Screening, Temporary Staffing, Sourcing, Executive Search, Permanent Placement, College Recruiting, Recruiting, Staff Augmentation, Interviews, Onboarding, IT Recruitment, Human Resources
Education
Osmania University 2005 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Osmania University
Bachelor's degree, Computer Engineering
DIVYA MUSARVAKKAM VARADACHARY (PMP) DIVYA MUSARVAKKAM VARADACHARY (PMP)'s Sutherland Global Services Experience April 2007 - July 2013
Job Project Manager Information Security
Industry Information Technology and Services
Experience
Visa Inc. September 2013 - Present
Sutherland Global Services April 2007 - July 2013
Hewlett Packard –GeBC November 2004 - April 2007
Hewlett Packard –GeBC July 2003 - October 2004
Hewlett Packard –GeBC September 2002 - June 2003
Skills
Program Management, Risk Management, Process Improvement, Vendor Management, PMP, People Management, BPO, Project Planning, Business Process..., PMO, Team Management, Business Process, Outsourcing, Service Delivery, Transition Management, Management, Project Management, Leadership, Analysis, Business Analysis, Change Management, Customer Relations, MS Project, Team Building, Process Management, Project Implementation, Quality Assurance, Team Leadership, Quality Management, Business Management
Education
Project Management Institute 2009 — 2013
Project Management Professional, Project Management, PMP certified
Lean Six Sigma 2012 — 2012
Lean Six Sigma Training, Six Sigma, Lean Six Sigma Trained by HP & Sutherland Global Services
Symbiosis Centre for Distance Learning (SCDL) 2004 — 2006
Post Graduate in Business Administration, Finance Management
Pondicherry University 2003 — 2005
Masters in Financial Management, Finance Management
University of Madras 1999 — 2002
Bachelor of Commerce (B.Com.), Commerce
Visa Inc. September 2013 - Present
Sutherland Global Services April 2007 - July 2013
Hewlett Packard –GeBC November 2004 - April 2007
Hewlett Packard –GeBC July 2003 - October 2004
Hewlett Packard –GeBC September 2002 - June 2003
Skills
Program Management, Risk Management, Process Improvement, Vendor Management, PMP, People Management, BPO, Project Planning, Business Process..., PMO, Team Management, Business Process, Outsourcing, Service Delivery, Transition Management, Management, Project Management, Leadership, Analysis, Business Analysis, Change Management, Customer Relations, MS Project, Team Building, Process Management, Project Implementation, Quality Assurance, Team Leadership, Quality Management, Business Management
Education
Project Management Institute 2009 — 2013
Project Management Professional, Project Management, PMP certified
Lean Six Sigma 2012 — 2012
Lean Six Sigma Training, Six Sigma, Lean Six Sigma Trained by HP & Sutherland Global Services
Symbiosis Centre for Distance Learning (SCDL) 2004 — 2006
Post Graduate in Business Administration, Finance Management
Pondicherry University 2003 — 2005
Masters in Financial Management, Finance Management
University of Madras 1999 — 2002
Bachelor of Commerce (B.Com.), Commerce
Archita Dasgupta Archita Dasgupta's Sutherland Global Services Experience October 2013 - Present
Job Project Management and Marketing Professional
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services October 2013 - Present
MetLife December 2008 - September 2012
MetLife March 2006 - November 2008
MetLife February 2003 - February 2006
Planetasia.com 1997 - 2000
Kraft Foods 1995 - 1996
Pace University 1994 - 1995
Percept Advertising 1993 - 1994
Skills
Marketing Management, Digital Marketing, User-centered Design, Program Management, Insurance, Digital Strategy, Brand Management, Project Management, Analysis, Web Design, Management, Competitive Analysis, SDLC, Marketing Strategy, Marketing, Vendor Management, Cross-functional Team..., Leadership, Product Development, Strategy, Product Management, Management Consulting, B2B, CRM, Consulting, Strategic Partnerships, Go-to-market Strategy, Sales, E-commerce, Business Transformation, Analytics, Business Development, Software Development, Team Management, Business Analysis, Financial Services, Market Research, Product Marketing, Direct Marketing, Business Process..., Segmentation, Start-ups, Market Analysis, Business Strategy, Business Intelligence, Business Planning, Marketing Communications, Relationship Management, Integrated Marketing, Lead Generation
Education
PMI 2002 — 2002
PMP, Project Management
Pace University 1994 — 1996
MBA, Marketing Management
Osmania University 1991 — 1994
M. COM, Business/Commerce, General
Sutherland Global Services October 2013 - Present
MetLife December 2008 - September 2012
MetLife March 2006 - November 2008
MetLife February 2003 - February 2006
Planetasia.com 1997 - 2000
Kraft Foods 1995 - 1996
Pace University 1994 - 1995
Percept Advertising 1993 - 1994
Skills
Marketing Management, Digital Marketing, User-centered Design, Program Management, Insurance, Digital Strategy, Brand Management, Project Management, Analysis, Web Design, Management, Competitive Analysis, SDLC, Marketing Strategy, Marketing, Vendor Management, Cross-functional Team..., Leadership, Product Development, Strategy, Product Management, Management Consulting, B2B, CRM, Consulting, Strategic Partnerships, Go-to-market Strategy, Sales, E-commerce, Business Transformation, Analytics, Business Development, Software Development, Team Management, Business Analysis, Financial Services, Market Research, Product Marketing, Direct Marketing, Business Process..., Segmentation, Start-ups, Market Analysis, Business Strategy, Business Intelligence, Business Planning, Marketing Communications, Relationship Management, Integrated Marketing, Lead Generation
Education
PMI 2002 — 2002
PMP, Project Management
Pace University 1994 — 1996
MBA, Marketing Management
Osmania University 1991 — 1994
M. COM, Business/Commerce, General
Jermaine Wade Jermaine Wade's Sutherland Global Services Experience October 2009 - April 2012
Job Unemployed at ACTIVELY SEEKING EMPLOYMENT!
Industry Consumer Services
Experience
ACTIVELY SEEKING EMPLOYMENT! April 2012 - Present
Sutherland Global services October 2009 - April 2012
Syracuse food group April 2008 - August 2009
Skills
World Class Customer..., RELIABLE WORK ETHICS, TELEPHONE COMMUNICATION..., Microsoft Office, DATA SKILLS, WORKING WITH CUSTOMER..., NEGOTIATION SKILLS
Education
Suny Delhi 1999 — 2002
None, None
Onondaga Community College 2000 — 2000
None, None
ACTIVELY SEEKING EMPLOYMENT! April 2012 - Present
Sutherland Global services October 2009 - April 2012
Syracuse food group April 2008 - August 2009
Skills
World Class Customer..., RELIABLE WORK ETHICS, TELEPHONE COMMUNICATION..., Microsoft Office, DATA SKILLS, WORKING WITH CUSTOMER..., NEGOTIATION SKILLS
Education
Suny Delhi 1999 — 2002
None, None
Onondaga Community College 2000 — 2000
None, None
Edward van Eckert's Sutherland Global Services Experience January 2013 - Present
Job Media Relations & Marketing Strategist Driving Thought Leadership for Brand Reputation and Corporate Sustainability.
Industry Financial Services
Experience
Sutherland Global Services January 2013 - Present
Multiple Organizations December 2011 - Present
Novantas Consultants January 2009 - December 2011
Deloitte Financial Advisory Services January 2007 - December 2008
Mercer HR Consulting January 2006 - December 2006
Mellon Financial Corporation June 2003 - October 2005
PricewaterhouseCoopers February 1997 - May 2003
QPL, Inc. & The Image Group January 1996 - February 1997
Hazeltine Corporation May 1987 - January 1996
New York City Police Department May 1986 - May 1987
Skills
Social Media, Corporate Social..., Social Media Marketing, Media Relations, Marketing Communications, Thought Leadership, Visual Communication, International Marketing, Corporate Branding, Personal Branding, Brand Development, Sustainability, Sustainability Strategy, Marketing Strategy, Strategic Communications, Brand Implementation, Global Branding, Visual Identity, Public Relations, Public Awareness, Video Production, Audio Post Production, Television Production, On Air Talent, Event Management, Cross-functional Team..., Team Management, Vendor Relations, Research, Recruitment Advertising, Press Conferences, Conference Management, Artist Relations, Photo Editing, Bilingual, Film Production, Design Management, Corporate Identity, Corporate Management, Global Brand Management, Thought Leadership..., Media Production, Integrated Marketing, Influencer Marketing, Search Engine..., SEO, Promotions, Reputation Management, Brand Reputation, Website Development
Education
Rutgers University Center for Management Development
MMBA Social Media Marketing Certification Program
City University of New York-Queens College
Masters Program
Saint John's University
BS
Middlesex College
The Germain School of Photography at the Center for Media Arts
Photography
US Army Public Affairs School
US Navy School of Photography
Martin-Pollich-Gymnasium Mellrichstadt
Sutherland Global Services January 2013 - Present
Multiple Organizations December 2011 - Present
Novantas Consultants January 2009 - December 2011
Deloitte Financial Advisory Services January 2007 - December 2008
Mercer HR Consulting January 2006 - December 2006
Mellon Financial Corporation June 2003 - October 2005
PricewaterhouseCoopers February 1997 - May 2003
QPL, Inc. & The Image Group January 1996 - February 1997
Hazeltine Corporation May 1987 - January 1996
New York City Police Department May 1986 - May 1987
Skills
Social Media, Corporate Social..., Social Media Marketing, Media Relations, Marketing Communications, Thought Leadership, Visual Communication, International Marketing, Corporate Branding, Personal Branding, Brand Development, Sustainability, Sustainability Strategy, Marketing Strategy, Strategic Communications, Brand Implementation, Global Branding, Visual Identity, Public Relations, Public Awareness, Video Production, Audio Post Production, Television Production, On Air Talent, Event Management, Cross-functional Team..., Team Management, Vendor Relations, Research, Recruitment Advertising, Press Conferences, Conference Management, Artist Relations, Photo Editing, Bilingual, Film Production, Design Management, Corporate Identity, Corporate Management, Global Brand Management, Thought Leadership..., Media Production, Integrated Marketing, Influencer Marketing, Search Engine..., SEO, Promotions, Reputation Management, Brand Reputation, Website Development
Education
Rutgers University Center for Management Development
MMBA Social Media Marketing Certification Program
City University of New York-Queens College
Masters Program
Saint John's University
BS
Middlesex College
The Germain School of Photography at the Center for Media Arts
Photography
US Army Public Affairs School
US Navy School of Photography
Martin-Pollich-Gymnasium Mellrichstadt
Santina Marie Brown's Sutherland Global Services Experience June 2013 - November 2013
Job Human Resources Director at Thomas Electronics, Inc
Industry Human Resources
Experience
Thomas Electronics, Inc October 2014 - Present
The DDS Companies November 2013 - October 2014
Sutherland Global Services June 2013 - November 2013
Ingersoll Rand/Trane Commercial Systems February 2006 - December 2012
Skills
HVAC Controls, Employee Relations, Continuous Improvement, Manufacturing, Deferred Compensation, Process Improvement, Air Conditioning, Human Resources, Talent Management, Recruiting, Succession Planning, Training, HR Policies, Interviews, Leadership, Management, Employment Law, Onboarding, Hiring, Talent Acquisition
Education
Roberts Wesleyan College 1995 — 1997
Bachelor's Degree, Organizational Management/HR
Roberts Wesleyan College 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Non-Profit/Public/Organizational Management
Thomas Electronics, Inc October 2014 - Present
The DDS Companies November 2013 - October 2014
Sutherland Global Services June 2013 - November 2013
Ingersoll Rand/Trane Commercial Systems February 2006 - December 2012
Skills
HVAC Controls, Employee Relations, Continuous Improvement, Manufacturing, Deferred Compensation, Process Improvement, Air Conditioning, Human Resources, Talent Management, Recruiting, Succession Planning, Training, HR Policies, Interviews, Leadership, Management, Employment Law, Onboarding, Hiring, Talent Acquisition
Education
Roberts Wesleyan College 1995 — 1997
Bachelor's Degree, Organizational Management/HR
Roberts Wesleyan College 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Non-Profit/Public/Organizational Management
Julie Varela's Sutherland Global Services Experience September 2011 - March 2012
Job Executive Assistant at Faith Temple Brighton
Industry Nonprofit Organization Management
Experience
Faith Temple Brighton January 2013 - Present
PRALID, Inc. June 2012 - January 2013
Sutherland Global Services September 2011 - March 2012
Epilepsy Foundation January 2004 - September 2011
Epilepsy Foundation January 2004 - September 2011
Ogden Presbyterian Church November 2003 - January 2004
Chubb Group of Insurance Companies, Inc January 1993 - January 1999
Skills
Notary Public, Invoicing, PeopleSoft, Administrative..., Accounts Payable, Process Scheduler, Employee Benefits, Human Resources, Management, Outlook, Nonprofits, Recruiting, Employee Training, Customer Service, Administrative...
Education
Roberts Wesleyan College 2010 — 2011
BS, Organizational Management
Bryant & Stratton 1991 — 1993
Associates Degree, Legal Administrative Assistant
Faith Temple Brighton January 2013 - Present
PRALID, Inc. June 2012 - January 2013
Sutherland Global Services September 2011 - March 2012
Epilepsy Foundation January 2004 - September 2011
Epilepsy Foundation January 2004 - September 2011
Ogden Presbyterian Church November 2003 - January 2004
Chubb Group of Insurance Companies, Inc January 1993 - January 1999
Skills
Notary Public, Invoicing, PeopleSoft, Administrative..., Accounts Payable, Process Scheduler, Employee Benefits, Human Resources, Management, Outlook, Nonprofits, Recruiting, Employee Training, Customer Service, Administrative...
Education
Roberts Wesleyan College 2010 — 2011
BS, Organizational Management
Bryant & Stratton 1991 — 1993
Associates Degree, Legal Administrative Assistant
Kacie O'Mailey's Sutherland Global Services Experience December 2010 - March 2011
Job Quality Assurance Technician at MAXIMUS
Industry Information Technology and Services
Experience
MAXIMUS December 2012 - Present
Adecco Staffing, USA July 2012 - December 2012
SSRN August 2011 - June 2012
Paychex March 2011 - May 2011
Sutherland Global Services December 2010 - March 2011
Rochester Institute of Technology December 2009 - August 2010
Skills
Human Computer..., Usability Testing, Usability, User Experience, User Interface Design, Interaction Design, User-centered Design, Java, JavaScript, ActionScript, Flash, Microsoft Office, Adobe Creative Suite, Cognitive Psychology, Psychology, Research, Instructional Design, Instructional Technology, Eye Tracking, Morae, Persona, Usability Engineering
Education
Rochester Institute of Technology 2008 — 2013
MA, Human-Computer Interaction
University of Rochester 1998 — 2003
BA, Psychology
MAXIMUS December 2012 - Present
Adecco Staffing, USA July 2012 - December 2012
SSRN August 2011 - June 2012
Paychex March 2011 - May 2011
Sutherland Global Services December 2010 - March 2011
Rochester Institute of Technology December 2009 - August 2010
Skills
Human Computer..., Usability Testing, Usability, User Experience, User Interface Design, Interaction Design, User-centered Design, Java, JavaScript, ActionScript, Flash, Microsoft Office, Adobe Creative Suite, Cognitive Psychology, Psychology, Research, Instructional Design, Instructional Technology, Eye Tracking, Morae, Persona, Usability Engineering
Education
Rochester Institute of Technology 2008 — 2013
MA, Human-Computer Interaction
University of Rochester 1998 — 2003
BA, Psychology
Kirk Bater Kirk Bater's Sutherland Global Services Experience September 2011 - March 2012
Job Web Developer, Drupal Developer, Programmer, Firefighter, EMT
Industry Higher Education
Experience
Red Knights Motorcycle Club December 2014 - Present
Rochester Institute of Technology August 2014 - Present
University of Rochester December 2013 - August 2014
Rochester Institute of Technology April 2012 - December 2013
Brand Networks November 2012 - February 2013
Sutherland Global Services September 2011 - March 2012
United States Marine Corps September 2007 - September 2011
Skills
Website Development, Photoshop, Illustrator, PHP, Python, HTML + CSS, HTML 5, CSS3, jQuery, MySQL, Microsoft SQL Server, Flash, Adobe Creative Suite, Linux server..., Linux Command Line, Computer Building, MS Office Suite, C#, Graphic Design, Web Design, UI / UX Design, Linux System..., Programming, Web Development, HTML, JavaScript, CSS, WordPress, OS X, Microsoft Office, HTML5
Education
Rochester Institute of Technology 2011 — 2016
Bachelor's of Science, Information Technology
Genesee Valley BOCES 2006 — 2007
Certificate of Completion, Graphic Arts, A
Caledonia-Mumford Central School 2004 — 2007
Advanced Regents with Honors, Business Concentration
Red Knights Motorcycle Club December 2014 - Present
Rochester Institute of Technology August 2014 - Present
University of Rochester December 2013 - August 2014
Rochester Institute of Technology April 2012 - December 2013
Brand Networks November 2012 - February 2013
Sutherland Global Services September 2011 - March 2012
United States Marine Corps September 2007 - September 2011
Skills
Website Development, Photoshop, Illustrator, PHP, Python, HTML + CSS, HTML 5, CSS3, jQuery, MySQL, Microsoft SQL Server, Flash, Adobe Creative Suite, Linux server..., Linux Command Line, Computer Building, MS Office Suite, C#, Graphic Design, Web Design, UI / UX Design, Linux System..., Programming, Web Development, HTML, JavaScript, CSS, WordPress, OS X, Microsoft Office, HTML5
Education
Rochester Institute of Technology 2011 — 2016
Bachelor's of Science, Information Technology
Genesee Valley BOCES 2006 — 2007
Certificate of Completion, Graphic Arts, A
Caledonia-Mumford Central School 2004 — 2007
Advanced Regents with Honors, Business Concentration
Blagoy Kouvendzhiev Blagoy Kouvendzhiev's Sutherland Global Services Experience May 2013 - Present
Job Technical Support Cisco WebEx at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services May 2013 - Present
AW Europe September 2012 - February 2013
Skills
Automotive, Negotiation, Management, Key Account Management, Sales Management, B2B, International Sales, Team Management, Project Management, Business Strategy, Product Development, Supply Chain Management, Vehicles, Logistics, New Business Development
Education
Sofia University St. Kliment Ohridski 2011 — 2013
Master's degree, Virtual Culture
Plovdivski universitet 'Paisii Hilendarski' 2007 — 2011
Bachelor's degree, English and French phiology
French Highschool - Antoine de Saint-Exupery 2002 — 2007
French Literature, French Language and Literature
Sutherland Global Services May 2013 - Present
AW Europe September 2012 - February 2013
Skills
Automotive, Negotiation, Management, Key Account Management, Sales Management, B2B, International Sales, Team Management, Project Management, Business Strategy, Product Development, Supply Chain Management, Vehicles, Logistics, New Business Development
Education
Sofia University St. Kliment Ohridski 2011 — 2013
Master's degree, Virtual Culture
Plovdivski universitet 'Paisii Hilendarski' 2007 — 2011
Bachelor's degree, English and French phiology
French Highschool - Antoine de Saint-Exupery 2002 — 2007
French Literature, French Language and Literature
David Moufarrege's Sutherland Global Services Experience March 1997 - January 2001
Job Chief Information Officer at St. Ann's Community
Industry Hospital & Health Care
Experience
St. Ann's Community October 2011 - Present
clickworker.com, Inc. February 2010 - October 2011
humangrid GmbH February 2010 - October 2011
Paramount Computing Associates, LLC March 2009 - October 2009
Clarity Customer Management Inc September 2004 - October 2008
CPI Business Groups, Inc. December 2001 - September 2004
CPI Business Groups, Inc. April 2002 - September 2003
Komo Group, Inc. June 2001 - December 2001
PCSupport.com, Inc. January 2001 - June 2001
Sutherland Global Services March 1997 - January 2001
Education
Rochester Institute of Technology 2008 — 2009
Master of Business Administration
St. Ann's Community October 2011 - Present
clickworker.com, Inc. February 2010 - October 2011
humangrid GmbH February 2010 - October 2011
Paramount Computing Associates, LLC March 2009 - October 2009
Clarity Customer Management Inc September 2004 - October 2008
CPI Business Groups, Inc. December 2001 - September 2004
CPI Business Groups, Inc. April 2002 - September 2003
Komo Group, Inc. June 2001 - December 2001
PCSupport.com, Inc. January 2001 - June 2001
Sutherland Global Services March 1997 - January 2001
Education
Rochester Institute of Technology 2008 — 2009
Master of Business Administration
Cam Dyck's Sutherland Global Services Experience June 2011 - Present
Job Queue Administrator at Sutherland Global Services
Industry Financial Services
Experience
Sutherland Global Services June 2011 - Present
Sutherland Global Services November 2009 - July 2011
Inter Canada Credit May 2004 - November 2009
Afton Food Group September 2003 - August 2004
Inter Canada Credit November 2000 - September 2003
Education
Sheridan College 1991 — 1992
Queen's University 1984 — 1989
B.A.
Sutherland Global Services June 2011 - Present
Sutherland Global Services November 2009 - July 2011
Inter Canada Credit May 2004 - November 2009
Afton Food Group September 2003 - August 2004
Inter Canada Credit November 2000 - September 2003
Education
Sheridan College 1991 — 1992
Queen's University 1984 — 1989
B.A.
Dan McCue's Sutherland Global Services Experience January 2008 - Present
Job
Industry Information Services
Experience
Sutherland Global Services January 2008 - Present
Perot Systems June 2005 - January 2008
Accenture October 2000 - June 2005
Accenture, Ltd. - Accenture Finance Solutions (AFS) 2001 - 2005
Suntory June 1997 - September 2000
Suntory Water Group March 1994 - May 1997
Suntory Water Group July 1991 - May 1994
Skills
Account Management, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Reporting, BPO, Leadership Development, Contract Negotiation, Auditing, Workflow Design, Program Management, Business Process, Business Development, Mergers, Finance, Financial Controlling, Leadership, Mergers & Acquisitions, Customer Satisfaction, Strategy, Operations Management, Management, Business Transformation, Outsourcing, Business Process..., Budgets, SAP, Analysis
Education
Penn State University 1988 — 1990
Southeastern Louisiana University
Bachelor of Science (BS)
Sutherland Global Services January 2008 - Present
Perot Systems June 2005 - January 2008
Accenture October 2000 - June 2005
Accenture, Ltd. - Accenture Finance Solutions (AFS) 2001 - 2005
Suntory June 1997 - September 2000
Suntory Water Group March 1994 - May 1997
Suntory Water Group July 1991 - May 1994
Skills
Account Management, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Reporting, BPO, Leadership Development, Contract Negotiation, Auditing, Workflow Design, Program Management, Business Process, Business Development, Mergers, Finance, Financial Controlling, Leadership, Mergers & Acquisitions, Customer Satisfaction, Strategy, Operations Management, Management, Business Transformation, Outsourcing, Business Process..., Budgets, SAP, Analysis
Education
Penn State University 1988 — 1990
Southeastern Louisiana University
Bachelor of Science (BS)
James Halaka's Sutherland Global Services Experience February 2014 - Present
Job Sales & Marketing Consultant at Sutherland Global Services
Industry Financial Services
Experience
Sutherland Global Services February 2014 - Present
Sutherland Global Services November 2010 - March 2011
Sutherland Global Services September 2009 - March 2010
Upstate Capital February 2009 - May 2009
Marietta Corporation July 2007 - January 2008
Skills
Purchasing, Analysis, New Business Development, Sales, Sales Management, Mortgage Lending, Business Development, Customer Satisfaction, Loans, Refinance, CRM, Call Centers, Selling, Negotiation, Sales Process, Management, Customer Service, Time Management, Public Speaking
Education
Onondaga Community College 2011 — 2013
Associate's Degree, Human Services / CASAC-T
Seton Hall University 2005 — 2006
Political Science
Sutherland Global Services February 2014 - Present
Sutherland Global Services November 2010 - March 2011
Sutherland Global Services September 2009 - March 2010
Upstate Capital February 2009 - May 2009
Marietta Corporation July 2007 - January 2008
Skills
Purchasing, Analysis, New Business Development, Sales, Sales Management, Mortgage Lending, Business Development, Customer Satisfaction, Loans, Refinance, CRM, Call Centers, Selling, Negotiation, Sales Process, Management, Customer Service, Time Management, Public Speaking
Education
Onondaga Community College 2011 — 2013
Associate's Degree, Human Services / CASAC-T
Seton Hall University 2005 — 2006
Political Science
Greg Cavaleri's Sutherland Global Services Experience September 2006 - Present
Job Senior Account Manager at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services September 2006 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2002 - May 2006
Skills
Call Center, BPO, Transition Management, Workforce Management, Outsourcing, Offshoring, Service Delivery, Outsourcing Management, Contact Centers, Process Improvement, Operations Management, Sla, Customer Experience, Customer Satisfaction, Call Center Development, Business Process..., Program Management, Team Management, Team Leadership, Account Management, Call Centers, Management, Business Development, IT Service Management, Business Transformation, CRM
Education
Princeton University 1988 — 1992
Bachelor of Arts (BA), Anthropology
Sutherland Global Services September 2006 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2002 - May 2006
Skills
Call Center, BPO, Transition Management, Workforce Management, Outsourcing, Offshoring, Service Delivery, Outsourcing Management, Contact Centers, Process Improvement, Operations Management, Sla, Customer Experience, Customer Satisfaction, Call Center Development, Business Process..., Program Management, Team Management, Team Leadership, Account Management, Call Centers, Management, Business Development, IT Service Management, Business Transformation, CRM
Education
Princeton University 1988 — 1992
Bachelor of Arts (BA), Anthropology
Sujit Koduru's Sutherland Global Services Experience September 2003 - March 2004
Job ENG SERVICE ENGNEER 2 at Microsoft
Industry Information Technology and Services
Experience
Microsoft January 2011 - Present
HCL America March 2008 - January 2011
Safeway July 2007 - March 2008
Tata Consultancy Services 2005 - 2007
Nipuna Services Limited 2004 - 2005
Sutherland Global Services September 2003 - March 2004
Skills
ITIL, E-commerce, SQL, Microsoft SQL Server, Incident Management, SharePoint, Windows Azure, C#, HTML5, JavaScript
Education
Osmania University 2001 — 2003
Master of Science (MS), Computer Science
Microsoft January 2011 - Present
HCL America March 2008 - January 2011
Safeway July 2007 - March 2008
Tata Consultancy Services 2005 - 2007
Nipuna Services Limited 2004 - 2005
Sutherland Global Services September 2003 - March 2004
Skills
ITIL, E-commerce, SQL, Microsoft SQL Server, Incident Management, SharePoint, Windows Azure, C#, HTML5, JavaScript
Education
Osmania University 2001 — 2003
Master of Science (MS), Computer Science
Ronnie Sheth's Sutherland Global Services Experience August 2004 - June 2005
Job Manager, Product Experience & Design, IBM Watson Analytics at IBM Canada
Industry Information Technology and Services
Experience
IBM Canada March 2015 - Present
IBM 2013 - Present
Varicent July 2011 - Present
Indo-Canada Chamber of Commerce January 2008 - Present
Prophix Software Inc. April 2008 - July 2011
Comcreation Inc. September 2007 - March 2008
Centre for Integrated Manufacturing Services (RIT) March 2007 - August 2007
Complemar Partners August 2006 - March 2007
Sutherland Global Services August 2004 - June 2005
Ryder Logistics 2002 - 2003
Skills
Competitive Analysis, Entrepreneurship, Management, Process Improvement, Market Research
Education
Rochester Institute of Technology 2005 — 2007
MBA, Finance/International Business
Roberts Wesleyan College 2001 — 2004
B.S., Business Administration/Computer Science
IBM Canada March 2015 - Present
IBM 2013 - Present
Varicent July 2011 - Present
Indo-Canada Chamber of Commerce January 2008 - Present
Prophix Software Inc. April 2008 - July 2011
Comcreation Inc. September 2007 - March 2008
Centre for Integrated Manufacturing Services (RIT) March 2007 - August 2007
Complemar Partners August 2006 - March 2007
Sutherland Global Services August 2004 - June 2005
Ryder Logistics 2002 - 2003
Skills
Competitive Analysis, Entrepreneurship, Management, Process Improvement, Market Research
Education
Rochester Institute of Technology 2005 — 2007
MBA, Finance/International Business
Roberts Wesleyan College 2001 — 2004
B.S., Business Administration/Computer Science
Nick Reddy's Sutherland Global Services Experience June 2004 - February 2005
Job Sr Resource Manager/Recruiting Lead at 3Core Systems
Industry Staffing and Recruiting
Experience
3 Core Systems Inc April 2015 - Present
Prosoft Technology Group March 2005 - March 2014
Sutherland Global Services June 2004 - February 2005
Skills
ERP, IT Recruitment, Management, SAP ERP, Business Intelligence, Recruiting, Vendor Management, Technical Recruiting, Business Process, CRM
Education
Visvesvaraya Technological University 2001 — 2003
MBA, Finance and Marketting
Osmania University 1997 — 2000
Osmania University 1997 — 2000
Aurora Degree College, Bachelor of commerce
St Mary High School 1988 — 1993
3 Core Systems Inc April 2015 - Present
Prosoft Technology Group March 2005 - March 2014
Sutherland Global Services June 2004 - February 2005
Skills
ERP, IT Recruitment, Management, SAP ERP, Business Intelligence, Recruiting, Vendor Management, Technical Recruiting, Business Process, CRM
Education
Visvesvaraya Technological University 2001 — 2003
MBA, Finance and Marketting
Osmania University 1997 — 2000
Osmania University 1997 — 2000
Aurora Degree College, Bachelor of commerce
St Mary High School 1988 — 1993
Oscar Porter's Sutherland Global Services Experience February 2012 - Present
Job Mortgage Underwriter at Sutherland Global Services
Industry Real Estate
Experience
Sutherland Global Services February 2012 - Present
Education
Richland Community College 1997 — 2001
Sutherland Global Services February 2012 - Present
Education
Richland Community College 1997 — 2001
Sean Grimes's Sutherland Global Services Experience December 2006 - May 2008
Job SharePoint Administrator
Industry Information Technology and Services
Experience
ADMI January 2015 - Present
Apple May 2014 - January 2015
Mobile Technologies Inc. (MTI) May 2014 - October 2014
TEKsystems May 2014 - May 2014
support.com October 2009 - July 2013
SupportSoft May 2008 - October 2009
Sutherland Global Services December 2006 - May 2008
Todd Hobin Studios May 2006 - August 2007
RadioShack April 2004 - April 2006
Hoyts Cinemas Corp January 1998 - August 2001
Skills
Technical Support, SharePoint, Troubleshooting, Quality Assurance, Call Center, Training, Help Desk Support, Computer Hardware, Call Centers, System Administration, Software Documentation, Operating Systems, Windows 7, Active Directory, Windows XP, Learning Management..., Hardware, Software Installation, Networking, Team Building, TCP/IP, Program Development, Vendor Management, Coaching, Workforce Management, Team Leadership, Testing, Windows Server, Servers, Windows, VPN, XP, Project Management, Management
Education
Onondaga Community College 1997 — 1999
humanities, Business Management
ADMI January 2015 - Present
Apple May 2014 - January 2015
Mobile Technologies Inc. (MTI) May 2014 - October 2014
TEKsystems May 2014 - May 2014
support.com October 2009 - July 2013
SupportSoft May 2008 - October 2009
Sutherland Global Services December 2006 - May 2008
Todd Hobin Studios May 2006 - August 2007
RadioShack April 2004 - April 2006
Hoyts Cinemas Corp January 1998 - August 2001
Skills
Technical Support, SharePoint, Troubleshooting, Quality Assurance, Call Center, Training, Help Desk Support, Computer Hardware, Call Centers, System Administration, Software Documentation, Operating Systems, Windows 7, Active Directory, Windows XP, Learning Management..., Hardware, Software Installation, Networking, Team Building, TCP/IP, Program Development, Vendor Management, Coaching, Workforce Management, Team Leadership, Testing, Windows Server, Servers, Windows, VPN, XP, Project Management, Management
Education
Onondaga Community College 1997 — 1999
humanities, Business Management
Ramachandran Prebagar's Sutherland Global Services Experience June 2004 - December 2004
Job Senior Manager Delivery at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions February 2013 - Present
Wipro Technologies July 2006 - February 2013
IBM Global Services December 2004 - July 2006
Sutherland Global Services June 2004 - December 2004
Skills
MVS, CICS, IMS DB/DC, z/OS, System Architecture, Project Management, Project Planning, Team Management, Problem Solving, Team Leadership, RACF, MS Project, IT Service Delivery, IT Infrastructure..., Data Center, Testing, IT Management, Mainframe, Operating Systems, IBM Mainframe, Vendor Management, Service Delivery, SDLC, IT Service Management, Disaster Recovery, ITIL, Requirements Analysis
Education
Pondicherry University 2000 — 2004
B.Tech, Computer Science
Petit Seminaire 1998 — 2000
12
Cognizant Technology Solutions February 2013 - Present
Wipro Technologies July 2006 - February 2013
IBM Global Services December 2004 - July 2006
Sutherland Global Services June 2004 - December 2004
Skills
MVS, CICS, IMS DB/DC, z/OS, System Architecture, Project Management, Project Planning, Team Management, Problem Solving, Team Leadership, RACF, MS Project, IT Service Delivery, IT Infrastructure..., Data Center, Testing, IT Management, Mainframe, Operating Systems, IBM Mainframe, Vendor Management, Service Delivery, SDLC, IT Service Management, Disaster Recovery, ITIL, Requirements Analysis
Education
Pondicherry University 2000 — 2004
B.Tech, Computer Science
Petit Seminaire 1998 — 2000
12
Shane Semanek's Sutherland Global Services Experience January 2011 - Present
Job Senior Analyst, Business Systems at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services January 2011 - Present
Convergys August 2005 - January 2011
Deloitte Consulting May 2001 - August 2005
Skills
Sun Certified Java..., Sun Certified Web..., MCSE, MCDBA, Linux+ Certified..., LPIC-1, LPIC, CompTIA, Microsoft Certified..., SQL, C++, Microsoft Office, Microsoft SQL Server, Oracle, HTML, XML, Financial Reporting, Leadership, Project Management, Requirements Analysis, SharePoint, Troubleshooting, Business Analysis, Active Directory, Databases, SDLC, Software Documentation, Process Improvement
Education
Oral Roberts University 1996 — 2000
Sutherland Global Services January 2011 - Present
Convergys August 2005 - January 2011
Deloitte Consulting May 2001 - August 2005
Skills
Sun Certified Java..., Sun Certified Web..., MCSE, MCDBA, Linux+ Certified..., LPIC-1, LPIC, CompTIA, Microsoft Certified..., SQL, C++, Microsoft Office, Microsoft SQL Server, Oracle, HTML, XML, Financial Reporting, Leadership, Project Management, Requirements Analysis, SharePoint, Troubleshooting, Business Analysis, Active Directory, Databases, SDLC, Software Documentation, Process Improvement
Education
Oral Roberts University 1996 — 2000
Jayasanker Karakulath's Sutherland Global Services Experience October 2008 - September 2009
Job Senior Software Developer at CoStar Group
Industry Computer Software
Experience
CoStar Group March 2015 - Present
Motionsoft October 2013 - February 2014
Aditi Technologies November 2012 - November 2013
Aditi Technologies June 2012 - November 2012
Aditi Technologies January 2011 - June 2012
Orion India Systems Pvt Ltd October 2009 - January 2011
Sutherland Global Services October 2008 - September 2009
Sutherland Global Services July 2006 - September 2009
Eldoms Exim pvt ltd January 2006 - July 2006
Skills
.NET, WCF, ASP.NET MVC, WPF, MVVM, OOAD, MS VC++, C#, VB.NET, WPF, WCF, Silverlight,..., C#, Vb.net ,VC++,C,C++, •Domain knowledge in..., Microsoft SQL Server, Entity Framework, ASP.NET, Silverlight, XAML, Agile Methodologies, Design Patterns, XML, VSS, SOA, Web Applications, OOP, jQuery, MVC, Visual C++, C++, TFS
Education
Pondicherry University 2001 — 2005
B.Tech( Engg ), Computer Sciense
CoStar Group March 2015 - Present
Motionsoft October 2013 - February 2014
Aditi Technologies November 2012 - November 2013
Aditi Technologies June 2012 - November 2012
Aditi Technologies January 2011 - June 2012
Orion India Systems Pvt Ltd October 2009 - January 2011
Sutherland Global Services October 2008 - September 2009
Sutherland Global Services July 2006 - September 2009
Eldoms Exim pvt ltd January 2006 - July 2006
Skills
.NET, WCF, ASP.NET MVC, WPF, MVVM, OOAD, MS VC++, C#, VB.NET, WPF, WCF, Silverlight,..., C#, Vb.net ,VC++,C,C++, •Domain knowledge in..., Microsoft SQL Server, Entity Framework, ASP.NET, Silverlight, XAML, Agile Methodologies, Design Patterns, XML, VSS, SOA, Web Applications, OOP, jQuery, MVC, Visual C++, C++, TFS
Education
Pondicherry University 2001 — 2005
B.Tech( Engg ), Computer Sciense
Victor Ramirez's Sutherland Global Services Experience September 2003 - February 2004
Job Systems Service Desk Engineer
Industry Financial Services
Experience
Alphaserve Technologies December 2014 - Present
Phi Iota Alpha Fraternity, Inc. December 2003 - Present
Thunderhead.com March 2012 - August 2014
Infinity Consulting Solutions (Client: Weightwatchers) October 2011 - February 2012
Investment Technology Group, Inc. February 2010 - April 2011
IPsoft September 2008 - January 2010
NYSE Euronext January 2007 - August 2008
Time Warner Cable December 2005 - January 2007
TEKsystems (Client: Banc of America Securities) 2005 - 2005
Sutherland Global Services September 2003 - February 2004
Skills
Troubleshooting, Problem Solving, Desktop Support, Customer Service, System Administration, Windows, iPhone, iPad, Network Operations, Active Directory, Computer Hardware, Computer Network..., HTML, Help Desk Support, Information Technology, Leadership, Linux, Network Administration, Networking, OS X, Operating Systems, Technical Support, Training, Windows 7, Windows Server, Windows XP, XP, Citrix, Hardware, Microsoft Exchange, Servers, VMware, Vendor Management, DHCP, VMware ESX, VPN, DNS, Disaster Recovery, Visio, TCP/IP, Blackberry Enterprise..., Unix, IIS, Red Hat Linux, SharePoint, System Deployment, Data Center, Microsoft SQL Server, Virtualization
Education
Rochester Institute of Technology 1999 — 2004
BS
Revere High School 1995 — 1999
High School
Alphaserve Technologies December 2014 - Present
Phi Iota Alpha Fraternity, Inc. December 2003 - Present
Thunderhead.com March 2012 - August 2014
Infinity Consulting Solutions (Client: Weightwatchers) October 2011 - February 2012
Investment Technology Group, Inc. February 2010 - April 2011
IPsoft September 2008 - January 2010
NYSE Euronext January 2007 - August 2008
Time Warner Cable December 2005 - January 2007
TEKsystems (Client: Banc of America Securities) 2005 - 2005
Sutherland Global Services September 2003 - February 2004
Skills
Troubleshooting, Problem Solving, Desktop Support, Customer Service, System Administration, Windows, iPhone, iPad, Network Operations, Active Directory, Computer Hardware, Computer Network..., HTML, Help Desk Support, Information Technology, Leadership, Linux, Network Administration, Networking, OS X, Operating Systems, Technical Support, Training, Windows 7, Windows Server, Windows XP, XP, Citrix, Hardware, Microsoft Exchange, Servers, VMware, Vendor Management, DHCP, VMware ESX, VPN, DNS, Disaster Recovery, Visio, TCP/IP, Blackberry Enterprise..., Unix, IIS, Red Hat Linux, SharePoint, System Deployment, Data Center, Microsoft SQL Server, Virtualization
Education
Rochester Institute of Technology 1999 — 2004
BS
Revere High School 1995 — 1999
High School
Leverett Copeland's Sutherland Global Services Experience December 2005 - June 2008
Job President at 6K Basketball and Colegiate Prep
Industry Nonprofit Organization Management
Experience
6K Basketball and Colegiate Prep August 2014 - Present
Rochester City School District October 2012 - Present
RCSD Parent Advisory Council 2010 - 2011
Action for a Better Community Head Start and Early Head start April 2010 - October 2010
Sutherland Global Services December 2005 - June 2008
Millenium Design and Remodeling March 2004 - December 2004
Skills
Troubleshooting, Access, Unix, Oracle, Microsoft SQL Server, Linux, Visual Basic, Public Speaking, Customer Service, Technical Support, Lotus Notes, Java, Microsoft Excel, SAP, PowerPoint, HTML, Microsoft Word, Basketball Coaching, Youth Mentoring, Volunteering, Academic Tutoring, Management, Coaching, Nonprofits, Team Leadership, Recruiting, Training, Fundraising, Leadership, Analysis, Leadership Development, Community Outreach, Time Management, Program Management, Program Development, Microsoft Office, Team Building
Education
William Penn University 1992 — 1996
B.S, Computer Sience
Prairie View A&M University 1990 — 1991
none, Mechanical Engineering
6K Basketball and Colegiate Prep August 2014 - Present
Rochester City School District October 2012 - Present
RCSD Parent Advisory Council 2010 - 2011
Action for a Better Community Head Start and Early Head start April 2010 - October 2010
Sutherland Global Services December 2005 - June 2008
Millenium Design and Remodeling March 2004 - December 2004
Skills
Troubleshooting, Access, Unix, Oracle, Microsoft SQL Server, Linux, Visual Basic, Public Speaking, Customer Service, Technical Support, Lotus Notes, Java, Microsoft Excel, SAP, PowerPoint, HTML, Microsoft Word, Basketball Coaching, Youth Mentoring, Volunteering, Academic Tutoring, Management, Coaching, Nonprofits, Team Leadership, Recruiting, Training, Fundraising, Leadership, Analysis, Leadership Development, Community Outreach, Time Management, Program Management, Program Development, Microsoft Office, Team Building
Education
William Penn University 1992 — 1996
B.S, Computer Sience
Prairie View A&M University 1990 — 1991
none, Mechanical Engineering
Steven Suppa's Sutherland Global Services Experience June 2012 - Present
Job Human Resource Generalist at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services June 2012 - Present
Sutherland Global Services July 2002 - June 2012
PPC 1995 - 2002
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Employee Engagement, BPO, Time Management, PeopleSoft, Screening, Human Resources, Interviews, Personnel Management, Hiring, Call Centers, Applicant Tracking...
Education
Onondaga Community College
Sutherland Global Services June 2012 - Present
Sutherland Global Services July 2002 - June 2012
PPC 1995 - 2002
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Employee Engagement, BPO, Time Management, PeopleSoft, Screening, Human Resources, Interviews, Personnel Management, Hiring, Call Centers, Applicant Tracking...
Education
Onondaga Community College
Gopalakrishnan Lakshmanan's Sutherland Global Services Experience 2004 - 2006
Job Programmer Analyst at PNA
Industry Telecommunications
Experience
Prodapt North America (formerly Pacific Crest Technology) January 2011 - Present
Prodapt January 2008 - August 2011
Syntel Ltd June 2006 - August 2008
Sutherland Global Services 2004 - 2006
Skills
Java, PL/SQL, Visual Basic, XML, SQL, Oracle SQL, Core Java, Weblogic, Unix, Solution Architecture, Web Services, Requirements Analysis, Metasolv M6, Solaris
Education
Periyar University 2000 — 2004
Bachelor of Engineering, Computer Science
Testing Class
Prodapt North America (formerly Pacific Crest Technology) January 2011 - Present
Prodapt January 2008 - August 2011
Syntel Ltd June 2006 - August 2008
Sutherland Global Services 2004 - 2006
Skills
Java, PL/SQL, Visual Basic, XML, SQL, Oracle SQL, Core Java, Weblogic, Unix, Solution Architecture, Web Services, Requirements Analysis, Metasolv M6, Solaris
Education
Periyar University 2000 — 2004
Bachelor of Engineering, Computer Science
Testing Class
Gediminas Bytautas's Sutherland Global Services Experience August 2005 - August 2007
Job Critical Situation Manager at Proofpoint
Industry Information Technology and Services
Experience
Proofpoint July 2015 - Present
Proofpoint June 2014 - August 2015
Proofpoint August 2011 - June 2014
Proofpoint August 2008 - August 2011
Proofpoint August 2007 - August 2008
Sutherland Global Services August 2005 - August 2007
Wilson Greatbatch October 2003 - April 2004
Skills
Solaris, Linux, Operating Systems, MySQL, RedHat, Sendmail, Ubuntu, Servers, Databases, Administration, SAS70, DNS, FTP, Firewalls, Virtualization, TCP/IP, Network Security, Unix, Apache, System Administration, VMware ESX, SMTP, Security, Cloud Computing, VMware, Windows, LDAP, DHCP, Antivirus, High Availability, Data Center, Red Hat Linux, Troubleshooting, HTML, SQL, SQL Server, Active Directory, SaaS, Enterprise Software, Technical Support
Education
Rochester Institute of Technology 2001 — 2005
B.S. Degree, Information Technology; System Administration and Networking
Monroe Community College 1998 — 2000
A.S. Degree, Computer Information Systems
Proofpoint July 2015 - Present
Proofpoint June 2014 - August 2015
Proofpoint August 2011 - June 2014
Proofpoint August 2008 - August 2011
Proofpoint August 2007 - August 2008
Sutherland Global Services August 2005 - August 2007
Wilson Greatbatch October 2003 - April 2004
Skills
Solaris, Linux, Operating Systems, MySQL, RedHat, Sendmail, Ubuntu, Servers, Databases, Administration, SAS70, DNS, FTP, Firewalls, Virtualization, TCP/IP, Network Security, Unix, Apache, System Administration, VMware ESX, SMTP, Security, Cloud Computing, VMware, Windows, LDAP, DHCP, Antivirus, High Availability, Data Center, Red Hat Linux, Troubleshooting, HTML, SQL, SQL Server, Active Directory, SaaS, Enterprise Software, Technical Support
Education
Rochester Institute of Technology 2001 — 2005
B.S. Degree, Information Technology; System Administration and Networking
Monroe Community College 1998 — 2000
A.S. Degree, Computer Information Systems
Denise Skidmore's Sutherland Global Services Experience May 2009 - November 2010
Job Senior Engineer at Vanteon
Industry Computer Software
Experience
Eddy Ridge Grassland January 2014 - Present
Vanteon Corporation February 2013 - Present
Ortho Clinical Diagnostics November 2010 - January 2013
Victory Baptist Church July 2005 - August 2012
Sutherland Global Services May 2009 - November 2010
Blackboard May 2009 - November 2010
Xerox 2007 - 2008
Ortho Clinical Diagnostics 2005 - 2007
Xerox 2001 - 2005
Wendel-Ducherer September 2001 - April 2003
Skills
Troubleshooting, Unix, Testing, SQL, Software Documentation, Windows, Linux, C#, C++, Software Development, System Administration, Technical Support, PHP, Databases, Access, HTML, .NET, Analysis, Medical Device..., Programming, Data Analysis
Education
Rochester Institute of Technology 1995 — 2001
BS, Information Technology
Rochester Institute of Technology 1995 — 2001
Information Technology
Eddy Ridge Grassland January 2014 - Present
Vanteon Corporation February 2013 - Present
Ortho Clinical Diagnostics November 2010 - January 2013
Victory Baptist Church July 2005 - August 2012
Sutherland Global Services May 2009 - November 2010
Blackboard May 2009 - November 2010
Xerox 2007 - 2008
Ortho Clinical Diagnostics 2005 - 2007
Xerox 2001 - 2005
Wendel-Ducherer September 2001 - April 2003
Skills
Troubleshooting, Unix, Testing, SQL, Software Documentation, Windows, Linux, C#, C++, Software Development, System Administration, Technical Support, PHP, Databases, Access, HTML, .NET, Analysis, Medical Device..., Programming, Data Analysis
Education
Rochester Institute of Technology 1995 — 2001
BS, Information Technology
Rochester Institute of Technology 1995 — 2001
Information Technology
Jason Diamond's Sutherland Global Services Experience November 2009 - May 2015
Job Software Engineer at ThingWorx, a PTC Business
Industry Computer Software
Experience
ThingWorx, a PTC Business December 2014 - Present
Sutherland Global Services November 2009 - May 2015
Paychex June 2014 - October 2014
Calero Software (formerly Windstream Communications, acquisition 12/2013) December 2013 - February 2014
Windstream Communications September 2013 - December 2013
Windstream Communications November 2011 - September 2013
Sutherland Global Services May 2008 - November 2009
Sutherland Global Services August 2007 - May 2008
Sutherland Global Services December 2006 - August 2007
Skills
Linux, Perl, Tomcat, Ant, Software Development, SaaS, Scrum, Java, Unix, Ruby, PL/SQL, C++, Expect, Raspberry Pi, Gradle, JSP, MySQL, PHP, JRuby, VMware, Git, jQuery, Python, Process Automation, Build Automation, Oracle SQL, Bash, SOAP, Agile Methodologies, XML, JUnit, Test Harness, SAML, JavaScript, SQL, BPO, Unix Shell Scripting, TomEE, Ice Hockey, CVS, Subversion, Github, BIRT, JIRA, Servlets, Rational Team Concert, Apache Velocity, JSON, AJAX, C#
Education
Rochester Institute of Technology 2004 — 2010
BS, Computer Science
ThingWorx, a PTC Business December 2014 - Present
Sutherland Global Services November 2009 - May 2015
Paychex June 2014 - October 2014
Calero Software (formerly Windstream Communications, acquisition 12/2013) December 2013 - February 2014
Windstream Communications September 2013 - December 2013
Windstream Communications November 2011 - September 2013
Sutherland Global Services May 2008 - November 2009
Sutherland Global Services August 2007 - May 2008
Sutherland Global Services December 2006 - August 2007
Skills
Linux, Perl, Tomcat, Ant, Software Development, SaaS, Scrum, Java, Unix, Ruby, PL/SQL, C++, Expect, Raspberry Pi, Gradle, JSP, MySQL, PHP, JRuby, VMware, Git, jQuery, Python, Process Automation, Build Automation, Oracle SQL, Bash, SOAP, Agile Methodologies, XML, JUnit, Test Harness, SAML, JavaScript, SQL, BPO, Unix Shell Scripting, TomEE, Ice Hockey, CVS, Subversion, Github, BIRT, JIRA, Servlets, Rational Team Concert, Apache Velocity, JSON, AJAX, C#
Education
Rochester Institute of Technology 2004 — 2010
BS, Computer Science
Geoffrey Szilagyi's Sutherland Global Services Experience February 2008 - February 2009
Job Vocational Specialist at Arc of Onondaga
Industry Health, Wellness and Fitness
Experience
Arc of Onondaga February 2015 - Present
Arc of Onondaga April 2012 - June 2015
Madison Cortland ARC November 2009 - April 2012
Sutherland Global Services February 2008 - February 2009
Skills
Customer Service, Leadership, Training, Public Speaking, Team Leadership, Case Management, Communication, Problem Solving, Organization Skills, Crisis Intervention, Team Management, Coaching, Community Outreach, Healthcare, Type 1 Diabetes, Diabetes Care, Organizational..., Event Planning, Attention to Detail, Teaching, Leadership Development, Vocational..., Outsourcing, Service Delivery, Program Development, CPR Certified, First Aid, Project Management, One-on-one Instruction, HIPAA, Event Management, Mental Health Counseling, Continuous Improvement, Call Centers
Education
State University of New York College at Oswego 2006 — 2008
Bachelor's Degree, Major- Wellness Management Minor- Health Science
Onondaga Community College 2002 — 2006
Associate's Degree, Associates of Arts
Arc of Onondaga February 2015 - Present
Arc of Onondaga April 2012 - June 2015
Madison Cortland ARC November 2009 - April 2012
Sutherland Global Services February 2008 - February 2009
Skills
Customer Service, Leadership, Training, Public Speaking, Team Leadership, Case Management, Communication, Problem Solving, Organization Skills, Crisis Intervention, Team Management, Coaching, Community Outreach, Healthcare, Type 1 Diabetes, Diabetes Care, Organizational..., Event Planning, Attention to Detail, Teaching, Leadership Development, Vocational..., Outsourcing, Service Delivery, Program Development, CPR Certified, First Aid, Project Management, One-on-one Instruction, HIPAA, Event Management, Mental Health Counseling, Continuous Improvement, Call Centers
Education
State University of New York College at Oswego 2006 — 2008
Bachelor's Degree, Major- Wellness Management Minor- Health Science
Onondaga Community College 2002 — 2006
Associate's Degree, Associates of Arts
Bryan Stehler's Sutherland Global Services Experience July 2014 - Present
Job Product Architect
Industry Internet
Experience
Sutherland Global Services July 2014 - Present
Sutherland Global Services January 2013 - July 2014
Unlimited Coaching Solutions, Inc. June 2010 - January 2013
Camp Stella Maris February 2009 - February 2010
New York State Assembly January 2008 - September 2008
Skills
PowerPoint, Social Media Marketing, Facebook, Microsoft Word, Microsoft Excel, Social Media Development, Social Media Monitoring, Social Media Research, Social Media KPI, Social Media ROI, Quantitative Research, Quantitative Analysis, Qualitative Research, Qualitative Analysis, Photoshop, Google Docs, Microsoft Office, Public Policy, Public Policy Research, Political Science, Political Research, Customer Relations, Stakeholder Analysis, Proposal Writing, Writing, Image Editing, iMovie, Logo Design, Wordpress Design, Electronic Newsletters, Office Management, Content Creation, Online Content Creation, Survey Design, Social Media, Newsletters, WordPress, Social Networking, CRM, Customer Service, Marketing, Public Speaking, Research, Strategic Planning
Education
Rochester Institute of Technology 2009 — 2015
Masters of Science, Science, Technology, and Public Policy, 4.0
Syracuse University 2004 — 2009
Bachelor of Arts, Political Science
Sutherland Global Services July 2014 - Present
Sutherland Global Services January 2013 - July 2014
Unlimited Coaching Solutions, Inc. June 2010 - January 2013
Camp Stella Maris February 2009 - February 2010
New York State Assembly January 2008 - September 2008
Skills
PowerPoint, Social Media Marketing, Facebook, Microsoft Word, Microsoft Excel, Social Media Development, Social Media Monitoring, Social Media Research, Social Media KPI, Social Media ROI, Quantitative Research, Quantitative Analysis, Qualitative Research, Qualitative Analysis, Photoshop, Google Docs, Microsoft Office, Public Policy, Public Policy Research, Political Science, Political Research, Customer Relations, Stakeholder Analysis, Proposal Writing, Writing, Image Editing, iMovie, Logo Design, Wordpress Design, Electronic Newsletters, Office Management, Content Creation, Online Content Creation, Survey Design, Social Media, Newsletters, WordPress, Social Networking, CRM, Customer Service, Marketing, Public Speaking, Research, Strategic Planning
Education
Rochester Institute of Technology 2009 — 2015
Masters of Science, Science, Technology, and Public Policy, 4.0
Syracuse University 2004 — 2009
Bachelor of Arts, Political Science
Sharon Patchett's Sutherland Global Services Experience December 2004 - March 2008
Job at Cooperative Federal Credit Union
Industry Consumer Services
Experience
Cooperative Federal Credit Union July 2009 - October 2014
Sutherland Global Services December 2004 - March 2008
Consumer Credit Counseling Service 1981 - 2003
Skills
Leadership, Call Centers, Credit, Sales, Team Building, Microsoft Excel, Customer Service
Education
Onondaga Community College 1971 — 1978
Business
Cazenovia High School 1965 — 1969
Cooperative Federal Credit Union July 2009 - October 2014
Sutherland Global Services December 2004 - March 2008
Consumer Credit Counseling Service 1981 - 2003
Skills
Leadership, Call Centers, Credit, Sales, Team Building, Microsoft Excel, Customer Service
Education
Onondaga Community College 1971 — 1978
Business
Cazenovia High School 1965 — 1969
Ben Berrios's Sutherland Global Services Experience November 2012 - Present
Job Consultant at Sutherland Global Services
Industry Writing and Editing
Experience
Sutherland Global Services November 2012 - Present
Ustyles September 2011 - January 2013
Clear Channel Communications August 2007 - March 2010
Skills
Writing, Editing, Magazines, English, Production, Customer Service, Social Media, Social Networking, Social Media Marketing, Broadcast
Education
Onondaga Community College 2008 — 2010
Information technology, Computer Science
State University of New York College at Oswego 2004 — 2007
Bachelor's degree, Broadcast Journalism
Onondaga Community College 2001 — 2003
Associate's degree, electronic media studies
Sutherland Global Services November 2012 - Present
Ustyles September 2011 - January 2013
Clear Channel Communications August 2007 - March 2010
Skills
Writing, Editing, Magazines, English, Production, Customer Service, Social Media, Social Networking, Social Media Marketing, Broadcast
Education
Onondaga Community College 2008 — 2010
Information technology, Computer Science
State University of New York College at Oswego 2004 — 2007
Bachelor's degree, Broadcast Journalism
Onondaga Community College 2001 — 2003
Associate's degree, electronic media studies
Daniel LaRue's Sutherland Global Services Experience May 2015 - Present
Job Project Manager at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services May 2015 - Present
Omegabox April 2010 - Present
Sutherland Global Services January 2012 - May 2015
Sutherland Global Services November 2009 - January 2012
Geek Squad July 2007 - November 2008
Best Buy June 2007 - November 2008
Skills
Troubleshooting, Project Management, Windows, Technical Support, SQL, CSS, Virus Removal, HTML, PHP, Microsoft Exchange, Access, Hands-on Problem Solver, Virtualization, Six Sigma, Microsoft SQL Server, ASP.NET, Microsoft Excel, Avaya IP Telephony, Workforce Management, Problem Solving, Project Coordination, Virtual Servers, Hardware Diagnostics, Call Center Development, Call Center..., Help Desk Support, Technical Leadership, Windows Administration, Linux System..., Linux, Databases, Web Servers, KPI Dashboards, Operations Management, Hardware, CRM, XML, Software Documentation
Education
Rochester Institute of Technology 2006 — 2009
Criminal Justice and IT
Sutherland Global Services May 2015 - Present
Omegabox April 2010 - Present
Sutherland Global Services January 2012 - May 2015
Sutherland Global Services November 2009 - January 2012
Geek Squad July 2007 - November 2008
Best Buy June 2007 - November 2008
Skills
Troubleshooting, Project Management, Windows, Technical Support, SQL, CSS, Virus Removal, HTML, PHP, Microsoft Exchange, Access, Hands-on Problem Solver, Virtualization, Six Sigma, Microsoft SQL Server, ASP.NET, Microsoft Excel, Avaya IP Telephony, Workforce Management, Problem Solving, Project Coordination, Virtual Servers, Hardware Diagnostics, Call Center Development, Call Center..., Help Desk Support, Technical Leadership, Windows Administration, Linux System..., Linux, Databases, Web Servers, KPI Dashboards, Operations Management, Hardware, CRM, XML, Software Documentation
Education
Rochester Institute of Technology 2006 — 2009
Criminal Justice and IT
Denise Giambrone, M.B.A.'s Sutherland Global Services Experience September 2011 - September 2012
Job Corporate Recruiter
Industry Consumer Services
Experience
Kodak Alaris August 2015 - Present
consilium1 January 2013 - February 2015
PeopleScout September 2012 - January 2013
Sutherland Global Services September 2011 - September 2012
Lowe's Home Improvement August 2009 - July 2011
Spherion October 2007 - March 2009
AppleOne 2006 - 2007
Skills
PeopleSoft, Taleo, Microsoft Excel, PowerPoint, Microsoft Word, E-Verify, Peopleclick, Applicant Tracking..., Onboarding, Employee Relations, Talent Acquisition, Technical Recruiting, Interviews, Recruiting, Human Resources, Temporary Placement, Training, Management, Hiring, Leadership, New Hire Orientations, Employee Training, Payroll, Sourcing, Internet Recruiting, Customer Service, Performance Management, Talent Management, Vendor Management, Team Building, College Recruiting, Process Improvement, Sales, Staffing Services, Coaching, Contract Recruitment
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Roberts Wesleyan College 2000 — 2002
B.S., Organizational Managment
Kodak Alaris August 2015 - Present
consilium1 January 2013 - February 2015
PeopleScout September 2012 - January 2013
Sutherland Global Services September 2011 - September 2012
Lowe's Home Improvement August 2009 - July 2011
Spherion October 2007 - March 2009
AppleOne 2006 - 2007
Skills
PeopleSoft, Taleo, Microsoft Excel, PowerPoint, Microsoft Word, E-Verify, Peopleclick, Applicant Tracking..., Onboarding, Employee Relations, Talent Acquisition, Technical Recruiting, Interviews, Recruiting, Human Resources, Temporary Placement, Training, Management, Hiring, Leadership, New Hire Orientations, Employee Training, Payroll, Sourcing, Internet Recruiting, Customer Service, Performance Management, Talent Management, Vendor Management, Team Building, College Recruiting, Process Improvement, Sales, Staffing Services, Coaching, Contract Recruitment
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Roberts Wesleyan College 2000 — 2002
B.S., Organizational Managment
Christopher Marx's Sutherland Global Services Experience January 2005 - April 2005
Job Applications Programmer at Young & Franklin
Industry Computer Software
Experience
Young & Franklin May 2013 - Present
Seneca October 2009 - May 2013
BNY Mellon July 2007 - October 2009
Osmose September 2006 - June 2007
Osmose April 2005 - September 2006
Sutherland Global Services January 2005 - April 2005
Skills
C#, ASP.NET, C++, VBA, VBScript, SQL, X++, DTS, SSIS, SSRS, Visual Studio, Microsoft SQL Server, Microsoft Office, Microsoft Dynamics, HTML, AJAX Toolkit, ASP.NET AJAX, AJAX, Business Intelligence, Databases, T-SQL, Visual Basic
Education
SUNY Oswego 2002 — 2004
B.A., Information Science
Onondaga Community College 1999 — 2001
A.S., Computer Science
Young & Franklin May 2013 - Present
Seneca October 2009 - May 2013
BNY Mellon July 2007 - October 2009
Osmose September 2006 - June 2007
Osmose April 2005 - September 2006
Sutherland Global Services January 2005 - April 2005
Skills
C#, ASP.NET, C++, VBA, VBScript, SQL, X++, DTS, SSIS, SSRS, Visual Studio, Microsoft SQL Server, Microsoft Office, Microsoft Dynamics, HTML, AJAX Toolkit, ASP.NET AJAX, AJAX, Business Intelligence, Databases, T-SQL, Visual Basic
Education
SUNY Oswego 2002 — 2004
B.A., Information Science
Onondaga Community College 1999 — 2001
A.S., Computer Science
Chris DeLucia's Sutherland Global Services Experience August 2012 - October 2012
Job Network Consultant at ACC Technical Services Inc
Industry Outsourcing/Offshoring
Experience
ACC Technical Services Inc August 2015 - Present
Netegrity Consultants November 2012 - January 2014
Sutherland Global Services August 2012 - October 2012
Sutherland Global Services September 2010 - October 2012
Sutherland Global Services September 2010 - October 2012
Sutherland Global Services May 2012 - August 2012
CyberDefender Division June 2010 - September 2010
Radio Shack June 2009 - December 2009
Skills
Technical Support, Blackberry, Call Centers, Troubleshooting, Computer Repair
Education
2004-2008Solvay High School
Onondaga Community College
AAS Degree, Computer Information Systems; IT Repair and Networking
ACC Technical Services Inc August 2015 - Present
Netegrity Consultants November 2012 - January 2014
Sutherland Global Services August 2012 - October 2012
Sutherland Global Services September 2010 - October 2012
Sutherland Global Services September 2010 - October 2012
Sutherland Global Services May 2012 - August 2012
CyberDefender Division June 2010 - September 2010
Radio Shack June 2009 - December 2009
Skills
Technical Support, Blackberry, Call Centers, Troubleshooting, Computer Repair
Education
2004-2008Solvay High School
Onondaga Community College
AAS Degree, Computer Information Systems; IT Repair and Networking
Peter Michel's Sutherland Global Services Experience January 2013 - Present
Job AVP Global Strategic Initiatives at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services January 2013 - Present
Sutherland Global Services July 2007 - January 2013
TelePacific Communications July 2001 - July 2007
Mpower Communications 2002 - 2006
Skills
Forecasting, Financial Modeling, Financial Analysis, Process Improvement, Mergers, Vendor Management, Business Process..., Managerial Finance, Finance, Hyperion Enterprise, Hyperion Planning, Accounting
Education
Penn State University 1993 — 1997
BS, Finance
Sutherland Global Services January 2013 - Present
Sutherland Global Services July 2007 - January 2013
TelePacific Communications July 2001 - July 2007
Mpower Communications 2002 - 2006
Skills
Forecasting, Financial Modeling, Financial Analysis, Process Improvement, Mergers, Vendor Management, Business Process..., Managerial Finance, Finance, Hyperion Enterprise, Hyperion Planning, Accounting
Education
Penn State University 1993 — 1997
BS, Finance
Pradeepakrishna Krishnamoorthi's Sutherland Global Services Experience July 2005 - April 2006
Job
Industry Information Technology and Services
Experience
Bank of America December 2013 - August 2014
International Monetary Fund October 2012 - December 2013
PwC September 2011 - October 2012
Bank of America April 2006 - August 2011
Sutherland Global Services July 2005 - April 2006
Dell March 2004 - March 2005
Skills
SCCM, Application Packaging, Operating Systems, Virtualization, Enterprise Architecture, Technical Support, System Deployment, Citrix, ITIL, Windows XP, System Administration, Windows 7, Powershell, Active Directory, Group Policy, Servers, Wise Packaging Studio, Platform Integration, Desktop Administration, AdminStudio, VMware, VBScript, Windows Server, Desktop Support, Requirements Analysis, HTML5, CSS, PHP
Education
Periyar University 1999 — 2003
BE
Sri Sarada balamandir Higher secondary school, Salem 1997 — 1999
Bank of America December 2013 - August 2014
International Monetary Fund October 2012 - December 2013
PwC September 2011 - October 2012
Bank of America April 2006 - August 2011
Sutherland Global Services July 2005 - April 2006
Dell March 2004 - March 2005
Skills
SCCM, Application Packaging, Operating Systems, Virtualization, Enterprise Architecture, Technical Support, System Deployment, Citrix, ITIL, Windows XP, System Administration, Windows 7, Powershell, Active Directory, Group Policy, Servers, Wise Packaging Studio, Platform Integration, Desktop Administration, AdminStudio, VMware, VBScript, Windows Server, Desktop Support, Requirements Analysis, HTML5, CSS, PHP
Education
Periyar University 1999 — 2003
BE
Sri Sarada balamandir Higher secondary school, Salem 1997 — 1999
Sheila LaBome's Sutherland Global Services Experience July 2012 - November 2012
Job Experienced Mortgage Loan Processor/Closer & Educator
Industry Banking
Experience
Sutherland Global Services July 2012 - November 2012
Aerotek Temporary Agency/Stewart Title February 2012 - June 2012
Newtek Business Services May 2011 - February 2012
Houston Community College January 2010 - June 2010
Houston Community College October 2008 - January 2010
K.I.P.P. Academy November 2007 - May 2008
Texas Serenity Academy November 2006 - April 2007
AIA Accelerated Academy August 2005 - May 2006
Houston ISD February 1999 - July 2005
Skills
Microsoft Office, Coaching, Microsoft Word, Windows, Program Management, Event Management, Software Documentation, Loans, Mortgage Lending
Education
Prairie View A&M University 1979 — 1983
BBA
Sutherland Global Services July 2012 - November 2012
Aerotek Temporary Agency/Stewart Title February 2012 - June 2012
Newtek Business Services May 2011 - February 2012
Houston Community College January 2010 - June 2010
Houston Community College October 2008 - January 2010
K.I.P.P. Academy November 2007 - May 2008
Texas Serenity Academy November 2006 - April 2007
AIA Accelerated Academy August 2005 - May 2006
Houston ISD February 1999 - July 2005
Skills
Microsoft Office, Coaching, Microsoft Word, Windows, Program Management, Event Management, Software Documentation, Loans, Mortgage Lending
Education
Prairie View A&M University 1979 — 1983
BBA
Mason Guralnick's Sutherland Global Services Experience 2008 - 2011
Job National Sales Representative at Paychex
Industry Telecommunications
Experience
Paychex June 2014 - Present
D2MSS September 2011 - June 2014
Sutherland Global Services 2008 - 2011
Oreck Vacuum USA May 1997 - December 2001
Skills
Telecommunications, VoIP, 3G, Wireless, GSM, Mobile Devices, IP, Managed Services, VAS, Product Management, Call Centers, Cloud Computing, SaaS, Pre-sales, Team Management, Direct Sales, Unified Communications, Customer Experience, Vendor Management, Strategic Partnerships, Account Management, Outsourcing, Customer Retention, CRM, Lead Generation, Solution Selling, Networking, Sales Process, Salesforce.com, Sales Operations, Selling, B2B, Customer Satisfaction, Team Leadership, Business Development, Sales, Cold Calling, New Business Development, Marketing, Sales Presentations, Contact Centers, Sales Management, Management, Leadership, Market Research, Enterprise Software, Online Marketing, BPO, Training, Online Advertising
Education
Queens College 1973 — 1982
Bachelor of Arts (B.A.), Sociology
Queens College 1974 — 1979
Bachelor of Arts (B.A.), Sociology
Paychex June 2014 - Present
D2MSS September 2011 - June 2014
Sutherland Global Services 2008 - 2011
Oreck Vacuum USA May 1997 - December 2001
Skills
Telecommunications, VoIP, 3G, Wireless, GSM, Mobile Devices, IP, Managed Services, VAS, Product Management, Call Centers, Cloud Computing, SaaS, Pre-sales, Team Management, Direct Sales, Unified Communications, Customer Experience, Vendor Management, Strategic Partnerships, Account Management, Outsourcing, Customer Retention, CRM, Lead Generation, Solution Selling, Networking, Sales Process, Salesforce.com, Sales Operations, Selling, B2B, Customer Satisfaction, Team Leadership, Business Development, Sales, Cold Calling, New Business Development, Marketing, Sales Presentations, Contact Centers, Sales Management, Management, Leadership, Market Research, Enterprise Software, Online Marketing, BPO, Training, Online Advertising
Education
Queens College 1973 — 1982
Bachelor of Arts (B.A.), Sociology
Queens College 1974 — 1979
Bachelor of Arts (B.A.), Sociology
Gerald Meade's Sutherland Global Services Experience April 2014 - Present
Job Senior AOL Technicain at Sutherland Global Services
Industry Oil & Energy
Experience
Sutherland Global Services April 2014 - Present
Sutherland Global Services October 2011 - Present
Mike Auble Pole Vault Club June 2010 - August 2011
Genesee/Wyoming YMCA January 2009 - August 2011
Rensselaer Polytechnic Institute August 2007 - June 2011
West's Shurfine Foodmart May 2006 - August 2010
Education
Rensselaer Polytechnic Institute 2007 — 2011
B.S. Nuclear Engineering, Nuclear Engineering
Sutherland Global Services April 2014 - Present
Sutherland Global Services October 2011 - Present
Mike Auble Pole Vault Club June 2010 - August 2011
Genesee/Wyoming YMCA January 2009 - August 2011
Rensselaer Polytechnic Institute August 2007 - June 2011
West's Shurfine Foodmart May 2006 - August 2010
Education
Rensselaer Polytechnic Institute 2007 — 2011
B.S. Nuclear Engineering, Nuclear Engineering
scott stephens's Sutherland Global Services Experience January 2012 - June 2012
Job Assembler at TRW
Industry Telecommunications
Experience
TRW October 2013 - Present
Sutherland Global Services January 2012 - June 2012
Sutherland Global Services January 2012 - April 2012
Unemployed and looking for work in Telecommunications January 2010 - February 2012
TEKsystems December 2009 - May 2010
Verizon January 2002 - August 2008
Verizon March 1999 - January 2002
Verizon March 1999 - March 2000
Bell Atlantic May 1998 - December 1998
United Radio May 1990 - May 1998
Skills
Telecommunications..., Testing, Avaya, Team Leadership, Fiber Optics, Telephony, Hardware, Data Center, Unified Communications, Software Installation, MPLS, Visio, Operating Systems, Account Management, Managed Services, Customer Service, Frame Relay, Network Engineering, Routers, Servers, Active Directory, Network Administration, Technical Support, Switches, Telecommunications, Wireless
Education
Onondaga Community College 1984 — 1986
West Genesee Senior High School 1981 — 1984
Regents, General Studies
West Genesee Sr High 1981 — 1984
General studies, Regents
TRW October 2013 - Present
Sutherland Global Services January 2012 - June 2012
Sutherland Global Services January 2012 - April 2012
Unemployed and looking for work in Telecommunications January 2010 - February 2012
TEKsystems December 2009 - May 2010
Verizon January 2002 - August 2008
Verizon March 1999 - January 2002
Verizon March 1999 - March 2000
Bell Atlantic May 1998 - December 1998
United Radio May 1990 - May 1998
Skills
Telecommunications..., Testing, Avaya, Team Leadership, Fiber Optics, Telephony, Hardware, Data Center, Unified Communications, Software Installation, MPLS, Visio, Operating Systems, Account Management, Managed Services, Customer Service, Frame Relay, Network Engineering, Routers, Servers, Active Directory, Network Administration, Technical Support, Switches, Telecommunications, Wireless
Education
Onondaga Community College 1984 — 1986
West Genesee Senior High School 1981 — 1984
Regents, General Studies
West Genesee Sr High 1981 — 1984
General studies, Regents
Maria Nacheva's Sutherland Global Services Experience October 2012 - August 2013
Job engineer with french at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services August 2013 - Present
Sutherland Global Services October 2012 - August 2013
Sutherland Global Services August 2011 - September 2012
Skills
Call Center, Sla, Outsourcing, Team Management, Call Centers, Soft Skills, Service Delivery, Transition Management, Workforce Management, BPO, Contact Centers, Customer Satisfaction
Education
University of national and world economy 2011 — 2013
Master's degree of Economics of human resources
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor's degree of English and French philology
Stream Global Services August 2013 - Present
Sutherland Global Services October 2012 - August 2013
Sutherland Global Services August 2011 - September 2012
Skills
Call Center, Sla, Outsourcing, Team Management, Call Centers, Soft Skills, Service Delivery, Transition Management, Workforce Management, BPO, Contact Centers, Customer Satisfaction
Education
University of national and world economy 2011 — 2013
Master's degree of Economics of human resources
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor's degree of English and French philology
Nicholas Raslan's Sutherland Global Services Experience December 2010 - May 2011
Job Process and Documentation Developer at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable December 2014 - Present
National Grid February 2013 - November 2014
Boston Public Schools July 2012 - October 2012
Centro Community Partners November 2011 - June 2012
Sutherland Global Services December 2010 - May 2011
Maggie's Tavern October 2006 - April 2009
Student's Choice Market May 2002 - December 2008
Skills
Strategic Planning, Financial Analysis, Analysis, Research, Report Writing, Business Writing, Data Analysis, Management, Finance, Project Management, Risk Management, Strategy, Leadership, Nonprofits, Microsoft Excel, Customer Service, Market Research, Public Speaking, Training, Program Management, Social Media, Budgets, PowerPoint
Education
SUNY Oswego 2009 — 2010
Master of Business Administration (MBA), General, Magna Cum Laude
SUNY Oswego 2007 — 2009
Bachelor of Business Administration (BBA), Cum Laude
Onondaga Community College
Onondaga Community College
Time Warner Cable December 2014 - Present
National Grid February 2013 - November 2014
Boston Public Schools July 2012 - October 2012
Centro Community Partners November 2011 - June 2012
Sutherland Global Services December 2010 - May 2011
Maggie's Tavern October 2006 - April 2009
Student's Choice Market May 2002 - December 2008
Skills
Strategic Planning, Financial Analysis, Analysis, Research, Report Writing, Business Writing, Data Analysis, Management, Finance, Project Management, Risk Management, Strategy, Leadership, Nonprofits, Microsoft Excel, Customer Service, Market Research, Public Speaking, Training, Program Management, Social Media, Budgets, PowerPoint
Education
SUNY Oswego 2009 — 2010
Master of Business Administration (MBA), General, Magna Cum Laude
SUNY Oswego 2007 — 2009
Bachelor of Business Administration (BBA), Cum Laude
Onondaga Community College
Onondaga Community College
Phoebe Doohan's Sutherland Global Services Experience July 2009 - January 2010
Job Account Manager
Industry Retail
Experience
All In One Poster Company August 2011 - Present
Maven Technologies January 2010 - May 2010
Sutherland Global Services July 2009 - January 2010
Skills
Microsoft Excel, Customer Service, Project Management, Microsoft Office, Microsoft Word, Account Management, Sales, Customer Satisfaction, Research, Photoshop, Inventory Management, Training, Management, Time Management, Team Leadership, Leadership, Retail, Marketing, Social Media, Sales Management, Strategic Planning, Customer Experience, Graphic Design
Education
Riverside Community College 2007 — 2008
Architecture
All In One Poster Company August 2011 - Present
Maven Technologies January 2010 - May 2010
Sutherland Global Services July 2009 - January 2010
Skills
Microsoft Excel, Customer Service, Project Management, Microsoft Office, Microsoft Word, Account Management, Sales, Customer Satisfaction, Research, Photoshop, Inventory Management, Training, Management, Time Management, Team Leadership, Leadership, Retail, Marketing, Social Media, Sales Management, Strategic Planning, Customer Experience, Graphic Design
Education
Riverside Community College 2007 — 2008
Architecture
Stacy Trexler's Sutherland Global Services Experience March 2012 - Present
Job Administrative Assistant
Industry Human Resources
Experience
Sutherland Global Services March 2012 - Present
PANA 2013 - 2014
C. R. Fletcher Associates, Inc. December 2011 - February 2012
American Medical Personnel February 2011 - May 2011
Self-Employed July 2009 - October 2010
JC Penney September 2000 - August 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, PowerPoint, Inventory Management, Merchandising, Sales, Outlook, Social Media
Education
SUNY Empire State College 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Onondaga Community College 2003 — 2006
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Sutherland Global Services March 2012 - Present
PANA 2013 - 2014
C. R. Fletcher Associates, Inc. December 2011 - February 2012
American Medical Personnel February 2011 - May 2011
Self-Employed July 2009 - October 2010
JC Penney September 2000 - August 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, PowerPoint, Inventory Management, Merchandising, Sales, Outlook, Social Media
Education
SUNY Empire State College 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Onondaga Community College 2003 — 2006
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Biju Soman's Sutherland Global Services Experience April 2013 - October 2014
Job Resource Specialist at NewAgeSys, Inc
Industry Human Resources
Experience
NewAgeSys, Inc November 2014 - Present
Sutherland Global Services April 2013 - October 2014
Mobily Infotech India Pvt Ltd September 2010 - April 2013
Skills
Windows, Business Development, C, Troubleshooting, CRM, Business Intelligence, C++
Education
Rajiv Gandhi University of Health Sciences 2005 — 2009
Bachelor's degree, Nursing Science
SNHSS
NewAgeSys, Inc November 2014 - Present
Sutherland Global Services April 2013 - October 2014
Mobily Infotech India Pvt Ltd September 2010 - April 2013
Skills
Windows, Business Development, C, Troubleshooting, CRM, Business Intelligence, C++
Education
Rajiv Gandhi University of Health Sciences 2005 — 2009
Bachelor's degree, Nursing Science
SNHSS
Christina Dorschel's Sutherland Global Services Experience February 2010 - Present
Job
Industry
Experience
Sutherland Global Services February 2010 - Present
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research
Education
Roberts Wesleyan College 2003 — 2008
Sociology, Sociology
Hilton High School 1999 — 2003
Sutherland Global Services February 2010 - Present
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research
Education
Roberts Wesleyan College 2003 — 2008
Sociology, Sociology
Hilton High School 1999 — 2003
Deepa I's Sutherland Global Services Experience November 2005 - October 2008
Job
Industry Accounting
Experience
Tata Consultancy Services October 2008 - November 2009
Sutherland Global Services November 2005 - October 2008
Education
Rani Durgavati Vishwavidyalaya 2000 — 2005
Master's degree, Accounts snd Income Tax
Tata Consultancy Services October 2008 - November 2009
Sutherland Global Services November 2005 - October 2008
Education
Rani Durgavati Vishwavidyalaya 2000 — 2005
Master's degree, Accounts snd Income Tax
Abmadshuh White's Sutherland Global Services Experience 2011 - 2012
Job Professional
Industry Management Consulting
Experience
Sutherland Global Services 2011 - 2012
Rail Development Group July 2006 - December 2007
Walmart February 2003 - October 2006
Rainbow Rentals Inc. January 2001 - December 2003
Colortyme Rent To Own Inc March 2000 - September 2001
Skills
Customer Service..., Sales Management, Inventory Management, Grocery Industry, Warehouse Management, Conflict Management, Team Leadership
Education
Southwestern Christian College 1993 — 1996
Business Administration and Management, General
Onondaga Community College 1992 — 1993
Music Performance, General
Sutherland Global Services 2011 - 2012
Rail Development Group July 2006 - December 2007
Walmart February 2003 - October 2006
Rainbow Rentals Inc. January 2001 - December 2003
Colortyme Rent To Own Inc March 2000 - September 2001
Skills
Customer Service..., Sales Management, Inventory Management, Grocery Industry, Warehouse Management, Conflict Management, Team Leadership
Education
Southwestern Christian College 1993 — 1996
Business Administration and Management, General
Onondaga Community College 1992 — 1993
Music Performance, General
James D. Hawkins's Sutherland Global Services Experience January 2009 - March 2009
Job Attended ITT Technical Institute
Industry Computer Hardware
Experience
SMG November 2012 - May 2013
Sutherland Global Services January 2009 - March 2009
WEGMANS FOOD COMPANY October 2007 - September 2008
Skills
Computer Hardware
Education
ITT Technical Institute 2012 — 2013
Associate's degree, Computer and electronics Engineering
Onondaga Community College 2010 — 2011
Associate's degree, Electronic media Communication
Nottingham High School
High School Diploma, Basic Studies, Sports and Entertainment Management, fashion Designing, Graphic Arts
SMG November 2012 - May 2013
Sutherland Global Services January 2009 - March 2009
WEGMANS FOOD COMPANY October 2007 - September 2008
Skills
Computer Hardware
Education
ITT Technical Institute 2012 — 2013
Associate's degree, Computer and electronics Engineering
Onondaga Community College 2010 — 2011
Associate's degree, Electronic media Communication
Nottingham High School
High School Diploma, Basic Studies, Sports and Entertainment Management, fashion Designing, Graphic Arts
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY