Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
Teleperformance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,774 Teleperformance employees in database. Find out everything there's to know about Teleperformance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance Employees
Employee
Years
Job
Industry
Annabelle Romero Annabelle Romero's Teleperformance Experience June 2009 - August 2010
Job Inside Sales Manager at Palace Resorts
Industry Hospitality
Experience
Palace Resorts December 2012 - Present
Estetique June 2012 - December 2012
SunTrust Bank May 2011 - January 2012
Teleperformance June 2009 - August 2010
Skills
Hospitality, Strategic Planning, Tourism, Marketing Strategy, Resorts, Travel, Sales Management, Social Media, Spanish, Banking, Public Speaking, Microsoft Word, Management, Outlook, Microsoft Office, Marketing, Customer Service, Social Networking, Event Planning, Call Center, Event Management, Teamwork, English, Coaching, Time Management, Customer Satisfaction, Sales, Leadership, Team Leadership, Marketing Communications, Training, Public Relations, PowerPoint, Market Research
Education
Florida International University - College of Business Administration 2009 — 2012
Business Administration, Marketing, International Business and Management
Palace Resorts December 2012 - Present
Estetique June 2012 - December 2012
SunTrust Bank May 2011 - January 2012
Teleperformance June 2009 - August 2010
Skills
Hospitality, Strategic Planning, Tourism, Marketing Strategy, Resorts, Travel, Sales Management, Social Media, Spanish, Banking, Public Speaking, Microsoft Word, Management, Outlook, Microsoft Office, Marketing, Customer Service, Social Networking, Event Planning, Call Center, Event Management, Teamwork, English, Coaching, Time Management, Customer Satisfaction, Sales, Leadership, Team Leadership, Marketing Communications, Training, Public Relations, PowerPoint, Market Research
Education
Florida International University - College of Business Administration 2009 — 2012
Business Administration, Marketing, International Business and Management
Navindra Budraj Navindra Budraj's Teleperformance Experience April 2013 - Present
Job Center Manager at Teleperformance
Industry Retail
Experience
Teleperformance April 2013 - Present
Sears Holdings Corp May 2008 - March 2013
Sears Holdings Corp January 2006 - May 2008
Sears Holdings Corporation June 2002 - January 2006
Guyadeen Enterprises, Inc February 1999 - May 2002
Skills
Strategic Communications, Marketing Strategy, Marketing Communications, Financial Analysis, Policy Analysis, HR Policies, Qualitative Research, Market Research, Computer Information..., Computer System..., Computer Software..., Operations Management, Sales Operations, Safety Management..., Procedure Manuals, Procedure Design, Procedural Analysis, Process Improvement, Business Process..., Multi-channel Marketing, Discipleship, Creativity, Fast-paced, Statistical Modeling, Bringing out the best..., Healthcare Management, Sales Process, Sales Management, Sales Presentations, Financial Reporting, Microsoft Office, Customer Service, Credit, Compliance, System Testing, Quality System, Quality Assurance, Quality Management, Predictive Dialers, Dialer Management, Production Schedules, Call Center, Cold Calling, Telemarketing, Facilities Management, Regression Testing, User Acceptance Testing, Market Penetration, Product Development, Call Centers
Education
Florida International University 1998 — 2003
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Teleperformance April 2013 - Present
Sears Holdings Corp May 2008 - March 2013
Sears Holdings Corp January 2006 - May 2008
Sears Holdings Corporation June 2002 - January 2006
Guyadeen Enterprises, Inc February 1999 - May 2002
Skills
Strategic Communications, Marketing Strategy, Marketing Communications, Financial Analysis, Policy Analysis, HR Policies, Qualitative Research, Market Research, Computer Information..., Computer System..., Computer Software..., Operations Management, Sales Operations, Safety Management..., Procedure Manuals, Procedure Design, Procedural Analysis, Process Improvement, Business Process..., Multi-channel Marketing, Discipleship, Creativity, Fast-paced, Statistical Modeling, Bringing out the best..., Healthcare Management, Sales Process, Sales Management, Sales Presentations, Financial Reporting, Microsoft Office, Customer Service, Credit, Compliance, System Testing, Quality System, Quality Assurance, Quality Management, Predictive Dialers, Dialer Management, Production Schedules, Call Center, Cold Calling, Telemarketing, Facilities Management, Regression Testing, User Acceptance Testing, Market Penetration, Product Development, Call Centers
Education
Florida International University 1998 — 2003
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Eddy Pierre's Teleperformance Experience August 2012 - March 2013
Job Candidate for Master of Arts in International Affairs
Industry International Affairs
Experience
Maltepe Belediyesi June 2015 - Present
Infinity Sales Group, LLC March 2013 - June 2014
Teleperformance August 2012 - March 2013
Ferrari May 2012 - June 2012
Skills
Customer Service, Compliance, Direct Sales, Social Media, Teamwork, Team Management, Exceeding Quotas, Positive Personality, Adaptive Learning, Quick Thinker, International Relations, Sales, Strategic Planning
Education
The New School
Master of Arts (M.A.), International Relations and Affairs
Florida Atlantic University 2008 — 2012
Bachelor of Arts (B.A.), History
Maltepe Belediyesi June 2015 - Present
Infinity Sales Group, LLC March 2013 - June 2014
Teleperformance August 2012 - March 2013
Ferrari May 2012 - June 2012
Skills
Customer Service, Compliance, Direct Sales, Social Media, Teamwork, Team Management, Exceeding Quotas, Positive Personality, Adaptive Learning, Quick Thinker, International Relations, Sales, Strategic Planning
Education
The New School
Master of Arts (M.A.), International Relations and Affairs
Florida Atlantic University 2008 — 2012
Bachelor of Arts (B.A.), History
Cesar Soliman's Teleperformance Experience November 2011 - Present
Job Director of Operations at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance November 2011 - Present
Teleperformance Advanced Services Division August 2002 - November 2011
Skills
Contact Center..., Call Center Development, Leadership, BPO, Contact Centers, Call Center, Management, Workforce Management, Contact Center..., Service Delivery, Operational Excellence, Call Center..., Outsourcing, Telemarketing
Education
Florida International University
Bachelors of Science, Business Management
Teleperformance November 2011 - Present
Teleperformance Advanced Services Division August 2002 - November 2011
Skills
Contact Center..., Call Center Development, Leadership, BPO, Contact Centers, Call Center, Management, Workforce Management, Contact Center..., Service Delivery, Operational Excellence, Call Center..., Outsourcing, Telemarketing
Education
Florida International University
Bachelors of Science, Business Management
Kevin Sutherland Kevin Sutherland's Teleperformance Experience November 2011 - June 2012
Job Director of Operations at Intel Concepts
Industry Computer Networking
Experience
Intel Concepts February 2014 - Present
Saveology.com ™ 2013 - 2014
Motor Club of America April 2013 - December 2013
Self-employed June 2012 - December 2012
Teleperformance November 2011 - June 2012
EMPOWER NETWORK 2012 - 2012
Skills
Call Centers, BPO, Outsourcing, Telecommunications, Team Management, Service Delivery, Contact Centers, Customer Service, Vendor Management, Customer Satisfaction, Management, Troubleshooting, Networking, Call Center, Team Leadership
Education
Florida Atlantic University 2005 — 2009
Business Administration and Management, General
Intel Concepts February 2014 - Present
Saveology.com ™ 2013 - 2014
Motor Club of America April 2013 - December 2013
Self-employed June 2012 - December 2012
Teleperformance November 2011 - June 2012
EMPOWER NETWORK 2012 - 2012
Skills
Call Centers, BPO, Outsourcing, Telecommunications, Team Management, Service Delivery, Contact Centers, Customer Service, Vendor Management, Customer Satisfaction, Management, Troubleshooting, Networking, Call Center, Team Leadership
Education
Florida Atlantic University 2005 — 2009
Business Administration and Management, General
Joi Johnson's Teleperformance Experience July 2013 - February 2014
Job Customer Service Representative at Teleperformance
Industry Public Relations and Communications
Experience
Adventure Learning Center October 2014 - Present
Teleperformance July 2013 - February 2014
Notion's Marketing September 2011 - September 2012
Gap Inc./Old Navy August 2011 - August 2012
The Edge Urban Fellowship January 2012 - May 2012
Skills
Customer Service, Customer Retention, Sales, Troubleshooting, Billing Systems, Telecommunications, Telecommunications..., Appointment Scheduling, Meeting Scheduling, Email Marketing, Email Clients, Administrative..., Avaya, Customer Satisfaction, Church Events, Church Administration, Church Media, Childcare, Child Advocacy, Administrative...
Education
Grand Rapids Community College 2014 — 2018
Pre-Dentistry Studies
East Kentwood High School 2007 — 2011
General Studies
Adventure Learning Center October 2014 - Present
Teleperformance July 2013 - February 2014
Notion's Marketing September 2011 - September 2012
Gap Inc./Old Navy August 2011 - August 2012
The Edge Urban Fellowship January 2012 - May 2012
Skills
Customer Service, Customer Retention, Sales, Troubleshooting, Billing Systems, Telecommunications, Telecommunications..., Appointment Scheduling, Meeting Scheduling, Email Marketing, Email Clients, Administrative..., Avaya, Customer Satisfaction, Church Events, Church Administration, Church Media, Childcare, Child Advocacy, Administrative...
Education
Grand Rapids Community College 2014 — 2018
Pre-Dentistry Studies
East Kentwood High School 2007 — 2011
General Studies
Patrick Kaufman Patrick Kaufman's Teleperformance Experience October 2011 - Present
Job Lead Supervisor at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance October 2011 - Present
Coastal Behavioral Health March 2010 - September 2011
Patrick C. Kaufman, Attorney at Law May 1995 - December 2005
Skills
BPO, Call Centers, Outsourcing, Workforce Management, Employment Law, Customer Service, Training, Sla, Management, Customer Satisfaction, Team Leadership, Microsoft Office, Leadership, Customer Experience, Process Improvement
Education
Mercer Unniversity Law School 1992 — 1995
Juris Doctorate, Law
Hampden-Sydney College 1988 — 1992
Bachelor of Arts (B.A.), Political Science
Teleperformance October 2011 - Present
Coastal Behavioral Health March 2010 - September 2011
Patrick C. Kaufman, Attorney at Law May 1995 - December 2005
Skills
BPO, Call Centers, Outsourcing, Workforce Management, Employment Law, Customer Service, Training, Sla, Management, Customer Satisfaction, Team Leadership, Microsoft Office, Leadership, Customer Experience, Process Improvement
Education
Mercer Unniversity Law School 1992 — 1995
Juris Doctorate, Law
Hampden-Sydney College 1988 — 1992
Bachelor of Arts (B.A.), Political Science
![Mrinal Gokhale [LION]](https://cdn.bearsofficialsstore.com/li/webp/28339244.webp)
Mrinal Gokhale [LION] Mrinal Gokhale [LION]'s Teleperformance Experience July 2007 - March 2008
Job Managing Clients' Success as Strategic Accounts Manager
Industry Information Technology and Services
Experience
Trantor January 2015 - Present
Enziq Solutions Pvt. Ltd. May 2011 - Present
iN Technologies Inc (technologiesin.com) April 2014 - October 2014
Corporate Executive Board July 2008 - May 2011
Teleperformance July 2007 - March 2008
Skills
Web Development, Web Design, Web Analytics, Business Analysis, Market Analysis, Requirements Analysis, Data Analysis, data base architecture..., Databases, Project Management, CRM, Team Management, Business Development, Management, Mobile Applications, Analytics, HTML, Business Intelligence, Leadership, Integrated Marketing, Start-ups, Microsoft SQL Server, User Experience, CMS, Strategy, E-commerce, SEO, CSS, Competitive Analysis, XHTML, Product Marketing, Google Analytics, Web 2.0, Web Content Management, Web Project Management, CSS3, Entrepreneurship, Web Services, SEM, WordPress, Joomla, Content Management, Google Adwords, HTML 5, Google Webmaster Tools, Conversion Optimization, Digital Marketing, Online Marketing, Keyword Research, SMO
Education
Guru Gobind Singh Indraprastha University 2003 — 2007
B.Tech (IT), Information Technology
Mother Teresa Public School 1990 — 2002
Trantor January 2015 - Present
Enziq Solutions Pvt. Ltd. May 2011 - Present
iN Technologies Inc (technologiesin.com) April 2014 - October 2014
Corporate Executive Board July 2008 - May 2011
Teleperformance July 2007 - March 2008
Skills
Web Development, Web Design, Web Analytics, Business Analysis, Market Analysis, Requirements Analysis, Data Analysis, data base architecture..., Databases, Project Management, CRM, Team Management, Business Development, Management, Mobile Applications, Analytics, HTML, Business Intelligence, Leadership, Integrated Marketing, Start-ups, Microsoft SQL Server, User Experience, CMS, Strategy, E-commerce, SEO, CSS, Competitive Analysis, XHTML, Product Marketing, Google Analytics, Web 2.0, Web Content Management, Web Project Management, CSS3, Entrepreneurship, Web Services, SEM, WordPress, Joomla, Content Management, Google Adwords, HTML 5, Google Webmaster Tools, Conversion Optimization, Digital Marketing, Online Marketing, Keyword Research, SMO
Education
Guru Gobind Singh Indraprastha University 2003 — 2007
B.Tech (IT), Information Technology
Mother Teresa Public School 1990 — 2002
Tomas Quiceno Tomas Quiceno's Teleperformance Experience February 2009 - September 2011
Job IT Professional
Industry Information Technology and Services
Experience
Bristol-Myers Squibb October 2014 - Present
Scott Paint October 2013 - October 2014
True World Foods Miami LLC February 2012 - October 2013
J.P. Morgan October 2011 - December 2011
Teleperformance February 2009 - September 2011
Skills
Customer Service, Troubleshooting, Technical Support, Windows 7, Management, Windows XP, Help Desk Support, Citrix, Blackberry, OS X, Retail, Blackberry Enterprise..., Mobile Devices, Android, Payroll, Banking, Finance, Microsoft Office, Accounting, Team Building, Call Centers, System Administration, Computer Hardware, Networking, Software Documentation
Education
Alcaravanes
Florida State University 2014 — 2014
Web Page, Digital/Multimedia and Information Resources Design
ITT Technical Institute-Bradenton 2013 — 2015
Associate of Science, IT; Network Systems Administration, 4.0
Miami Dade College
Bristol-Myers Squibb October 2014 - Present
Scott Paint October 2013 - October 2014
True World Foods Miami LLC February 2012 - October 2013
J.P. Morgan October 2011 - December 2011
Teleperformance February 2009 - September 2011
Skills
Customer Service, Troubleshooting, Technical Support, Windows 7, Management, Windows XP, Help Desk Support, Citrix, Blackberry, OS X, Retail, Blackberry Enterprise..., Mobile Devices, Android, Payroll, Banking, Finance, Microsoft Office, Accounting, Team Building, Call Centers, System Administration, Computer Hardware, Networking, Software Documentation
Education
Alcaravanes
Florida State University 2014 — 2014
Web Page, Digital/Multimedia and Information Resources Design
ITT Technical Institute-Bradenton 2013 — 2015
Associate of Science, IT; Network Systems Administration, 4.0
Miami Dade College
Rodolphe SIMONETTI Rodolphe SIMONETTI's Teleperformance Experience June 1999 - June 2000
Job Managing Director, Professional Security Services
Industry Computer & Network Security
Experience
Verizon July 2012 - Present
Verizon May 2010 - July 2012
Verizon September 2008 - August 2010
Verizon October 2007 - September 2008
Dimension Data January 2007 - October 2007
OpenTrust December 2001 - January 2007
OpenTrust July 2000 - December 2001
Teleperformance June 1999 - June 2000
Skills
PCI DSS, ISO 27001, Risk Analysis, Business Unit Management, P&L Management, Executive Reporting, Reporting & Analysis, Business Units, Information Security, Vulnerability Management, Security Policy, Computer Security, CISSP, Information Security..., Network Security, Security, Risk Management, CISM, Business Continuity, Firewalls, Security Architecture..., Security Audits, Application Security, Information Security...
Education
Harvard Business School 2013 — 2013
Harvard Leadership Direct Program, Leadership, Inovation and Strategic Agility
Université René Descartes (Paris V) 2003 — 2004
DU (MS), IT Project Managment
Université Bordeaux I 1998 — 1999
DUT (BS), Computing
Université de Caen Normandie 1996 — 1998
DEUG I (BS), Economics
Verizon July 2012 - Present
Verizon May 2010 - July 2012
Verizon September 2008 - August 2010
Verizon October 2007 - September 2008
Dimension Data January 2007 - October 2007
OpenTrust December 2001 - January 2007
OpenTrust July 2000 - December 2001
Teleperformance June 1999 - June 2000
Skills
PCI DSS, ISO 27001, Risk Analysis, Business Unit Management, P&L Management, Executive Reporting, Reporting & Analysis, Business Units, Information Security, Vulnerability Management, Security Policy, Computer Security, CISSP, Information Security..., Network Security, Security, Risk Management, CISM, Business Continuity, Firewalls, Security Architecture..., Security Audits, Application Security, Information Security...
Education
Harvard Business School 2013 — 2013
Harvard Leadership Direct Program, Leadership, Inovation and Strategic Agility
Université René Descartes (Paris V) 2003 — 2004
DU (MS), IT Project Managment
Université Bordeaux I 1998 — 1999
DUT (BS), Computing
Université de Caen Normandie 1996 — 1998
DEUG I (BS), Economics
Sandrine Chery Sandrine Chery's Teleperformance Experience 2013 - 2013
Job Outsourcing/Offshoring Professional
Industry Banking
Experience
Charter Communications November 2013 - Present
Charlotte Russe June 2012 - Present
Teleperformance 2013 - 2013
Skills
Customer Service, Bilingual, Microsoft Office, Telephone Skills, Teamwork, Leadership, Social Networking, Cashiering, Administrative..., Office Administration, Administration, Facebook, Customer Experience, Retail Sales, Community Outreach, Customer Satisfaction, Microsoft Word, Event Planning, Merchandising
Education
Florida International University 2010 — 2012
in progress, Registered Nursing/Registered Nurse
Atlantic Community High School 2006 — 2010
High School Diploma, Criminology
Charter Communications November 2013 - Present
Charlotte Russe June 2012 - Present
Teleperformance 2013 - 2013
Skills
Customer Service, Bilingual, Microsoft Office, Telephone Skills, Teamwork, Leadership, Social Networking, Cashiering, Administrative..., Office Administration, Administration, Facebook, Customer Experience, Retail Sales, Community Outreach, Customer Satisfaction, Microsoft Word, Event Planning, Merchandising
Education
Florida International University 2010 — 2012
in progress, Registered Nursing/Registered Nurse
Atlantic Community High School 2006 — 2010
High School Diploma, Criminology
Farhan Quraishi's Teleperformance Experience August 2003 - July 2007
Job Virtualization Engineeer (SSA)
Industry Information Technology and Services
Experience
Social Security Administration (Obxtek) January 2015 - Present
FDA May 2014 - January 2015
Bank of America November 2011 - May 2014
ATCO Group November 2010 - September 2011
Future Shop September 2007 - November 2010
Teleperformance August 2003 - July 2007
Skills
Blackberry Enterprise..., Active Directory, Windows 7, SCCM, Windows Server, Computer Hardware, Citrix, Citrix Metaframe, DHCP, VMware, XP, VPN, Network Administration, Windows, Cisco IOS, Virtualization, Windows XP, System Administration, TCP/IP
Education
Government College University, Lahore 1998 — 2002
Bachelor's degree, Computer Science
Social Security Administration (Obxtek) January 2015 - Present
FDA May 2014 - January 2015
Bank of America November 2011 - May 2014
ATCO Group November 2010 - September 2011
Future Shop September 2007 - November 2010
Teleperformance August 2003 - July 2007
Skills
Blackberry Enterprise..., Active Directory, Windows 7, SCCM, Windows Server, Computer Hardware, Citrix, Citrix Metaframe, DHCP, VMware, XP, VPN, Network Administration, Windows, Cisco IOS, Virtualization, Windows XP, System Administration, TCP/IP
Education
Government College University, Lahore 1998 — 2002
Bachelor's degree, Computer Science
Jeff Keenan - LION Jeff Keenan - LION's Teleperformance Experience July 2012 - February 2014
Job Seeking Opportunities in NAPLES, FL area
Industry Philanthropy
Experience
FurryWraps LLC June 2012 - Present
RealMatch, Inc. February 2015 - August 2015
eCareer, Inc. November 2014 - April 2015
Soaring June 2014 - November 2014
eCareer, Inc. March 2014 - May 2014
Teleperformance July 2012 - February 2014
PeerThis January 2012 - July 2012
PartsBase.com September 2009 - November 2011
GunnAllen Financial November 2007 - August 2009
Florida Atlantic University September 2005 - May 2006
Skills
Business Development, Sales, Management, Social Media Marketing, Recruitment Advertising, Marketing Strategy, Account Management, Leadership, Project Management, B2B, Social Networking, Team Leadership, Sales Management, Applicant Tracking..., Salesforce.com, Talent Acquisition, International Sales, Training, Sales Presentations, Market Research, Recruiting, Business Networking, Microsoft Exchange, Cloud Computing, Troubleshooting, Active Directory, Technical Training, Computer Security
Education
Florida Atlantic University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
York College of Pennsylvania 2002 — 2005
Computer Engineering
Butler High School 1998 — 2002
High School
FurryWraps LLC June 2012 - Present
RealMatch, Inc. February 2015 - August 2015
eCareer, Inc. November 2014 - April 2015
Soaring June 2014 - November 2014
eCareer, Inc. March 2014 - May 2014
Teleperformance July 2012 - February 2014
PeerThis January 2012 - July 2012
PartsBase.com September 2009 - November 2011
GunnAllen Financial November 2007 - August 2009
Florida Atlantic University September 2005 - May 2006
Skills
Business Development, Sales, Management, Social Media Marketing, Recruitment Advertising, Marketing Strategy, Account Management, Leadership, Project Management, B2B, Social Networking, Team Leadership, Sales Management, Applicant Tracking..., Salesforce.com, Talent Acquisition, International Sales, Training, Sales Presentations, Market Research, Recruiting, Business Networking, Microsoft Exchange, Cloud Computing, Troubleshooting, Active Directory, Technical Training, Computer Security
Education
Florida Atlantic University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
York College of Pennsylvania 2002 — 2005
Computer Engineering
Butler High School 1998 — 2002
High School
James Lohse's Teleperformance Experience July 2011 - December 2011
Job Founder at supportML
Industry Information Technology and Services
Experience
supportML September 2015 - Present
Panasonic R&D Labs of Salt Lake City January 2015 - March 2015
Apple August 2014 - January 2015
Apple February 2013 - January 2014
Bluehost.com December 2011 - January 2012
Teleperformance July 2011 - December 2011
Pure Software 1996 - 1996
Quintus Corporation April 1993 - December 1995
Cytomation December 1992 - October 1993
Answer Computer 1990 - 1992
Skills
Technical Training, Hosting, Linux, System Administration, Cloud Computing, technical support, crm software, Technical Support, CRM, Networking, Management, Call Centers, Apache
Education
University of Utah 2015 — 2017
BS/MS Computer Science ( Data Management track ), Machine Learning / Data Science
Utah Valley University 2012 — 2015
Working on BS Mathematics, Math / Computer Science, Junior Transfer
Foothill College 1985 — 2000
Mathematics, IT, Economics
supportML September 2015 - Present
Panasonic R&D Labs of Salt Lake City January 2015 - March 2015
Apple August 2014 - January 2015
Apple February 2013 - January 2014
Bluehost.com December 2011 - January 2012
Teleperformance July 2011 - December 2011
Pure Software 1996 - 1996
Quintus Corporation April 1993 - December 1995
Cytomation December 1992 - October 1993
Answer Computer 1990 - 1992
Skills
Technical Training, Hosting, Linux, System Administration, Cloud Computing, technical support, crm software, Technical Support, CRM, Networking, Management, Call Centers, Apache
Education
University of Utah 2015 — 2017
BS/MS Computer Science ( Data Management track ), Machine Learning / Data Science
Utah Valley University 2012 — 2015
Working on BS Mathematics, Math / Computer Science, Junior Transfer
Foothill College 1985 — 2000
Mathematics, IT, Economics
angelique Alberro angelique Alberro's Teleperformance Experience July 2013 - Present
Job retail associate at Ross Stores
Industry Retail
Experience
Teleperformance July 2013 - Present
Ross Stores May 2002 - February 2013
Education
Florida International University 2002 — 2004
Miami Dade College 1998 — 2002
Bachelor of Arts (B.A.), Education
Teleperformance July 2013 - Present
Ross Stores May 2002 - February 2013
Education
Florida International University 2002 — 2004
Miami Dade College 1998 — 2002
Bachelor of Arts (B.A.), Education
D'Andrea Brown's Teleperformance Experience January 2013 - August 2013
Job Sophomore Academic Coach at Wiley College
Industry Public Relations and Communications
Experience
Wiley College September 2014 - Present
Portrait Innovations March 2014 - Present
Teleperformance January 2013 - August 2013
Skills
BPO, Inbound Marketing, Leadership, Workforce Management, Call Centers, Account Management, Customer Satisfaction, Customer Retention, Contact Centers, Telemarketing, Lead Generation, Customer Experience, Customer Acquisition, CRM, Public Speaking, Marketing, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning
Education
Grambling State University 2009 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Wiley College September 2014 - Present
Portrait Innovations March 2014 - Present
Teleperformance January 2013 - August 2013
Skills
BPO, Inbound Marketing, Leadership, Workforce Management, Call Centers, Account Management, Customer Satisfaction, Customer Retention, Contact Centers, Telemarketing, Lead Generation, Customer Experience, Customer Acquisition, CRM, Public Speaking, Marketing, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning
Education
Grambling State University 2009 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Doreika Carter's Teleperformance Experience November 2005 - May 2013
Job Entrepreneur
Industry Computer Hardware
Experience
Computer Cosmetics May 2013 - Present
Teleperformance November 2005 - May 2013
Ritz Carlton January 2004 - June 2005
Education
Florida International University 2011 — 2014
Bachelor's degree, International Relations and Affairs, 3.0
Computer Cosmetics May 2013 - Present
Teleperformance November 2005 - May 2013
Ritz Carlton January 2004 - June 2005
Education
Florida International University 2011 — 2014
Bachelor's degree, International Relations and Affairs, 3.0
David Spires David Spires's Teleperformance Experience February 2012 - March 2012
Job Casepack at Sears Holdings Corporation
Industry Computer Networking
Experience
Sears Holdings Corporation September 2013 - Present
Teleperformance February 2012 - March 2012
Do it Right Techniques January 2011 - February 2012
Skills
Computer Repair, Music Production, Music Industry, Computer Proficiency, Computer Maintenance, Custodial Services, Unloading
Education
Franklin University 2013 — 2015
Franklin University 2013 — 2015
Sears Holdings Corporation September 2013 - Present
Teleperformance February 2012 - March 2012
Do it Right Techniques January 2011 - February 2012
Skills
Computer Repair, Music Production, Music Industry, Computer Proficiency, Computer Maintenance, Custodial Services, Unloading
Education
Franklin University 2013 — 2015
Franklin University 2013 — 2015
Don Nealy Don Nealy's Teleperformance Experience 2004 - 2009
Job Marketing Entrepreneur, Sales Professional
Industry Computer Networking
Experience
Self Employed 2012 - September 2013
Touring America Vacations 2009 - 2012
Teleperformance 2004 - 2009
RPR Vacations 1998 - 2004
Skills
Networking, Sales, Entrepreneurship, Customer Service, Call Centers, Management, Microsoft Office, Leadership, Marketing, Windows, Social Networking, Account Management, Project Management, System Administration, New Business Development, Technical Support, Telecommunications, Computer Hardware, Team Leadership, Training, Team Building, Social Media Marketing, Troubleshooting, Customer Satisfaction
Education
FMU 1978 — 1980
Self Employed 2012 - September 2013
Touring America Vacations 2009 - 2012
Teleperformance 2004 - 2009
RPR Vacations 1998 - 2004
Skills
Networking, Sales, Entrepreneurship, Customer Service, Call Centers, Management, Microsoft Office, Leadership, Marketing, Windows, Social Networking, Account Management, Project Management, System Administration, New Business Development, Technical Support, Telecommunications, Computer Hardware, Team Leadership, Training, Team Building, Social Media Marketing, Troubleshooting, Customer Satisfaction
Education
FMU 1978 — 1980
Marissa Pace Marissa Pace's Teleperformance Experience November 2010 - April 2011
Job SMG & ASSOCIATES: TEAM LEADER AND INTERNAL AFFAIRS MANAGEMENT
Industry Marketing and Advertising
Experience
Sack Daddy's Seafood June 2015 - Present
SMG & ASSOCIATES December 2014 - Present
Rissa's Sweets July 2014 - Present
Convergent Outsourcing Inc. October 2013 - September 2014
Sitel November 2012 - April 2013
Teleperformance November 2010 - April 2011
Comcast April 2010 - July 2010
Skills
Customer Service, Customer Satisfaction, Training, Inventory Management, Sales, Microsoft Office, Public Speaking, PowerPoint, Team Building, Marketing, Advertising Sales, Social Networking, Microsoft Excel, Team Leadership, Call Centers, Outlook, Microsoft Word, Event Planning, Account Management, Fundraising, Leadership, Social Media, Time Management, Research, Customer Relations, Management, Event Management, Teamwork
Education
University of Phoenix 2011 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Georgia Southern University 2007 — 2009
Marketing
Fort Valley State University 2003 — 2006
Bachelor's degree, Marketing
Liberty County High School 1998 — 2002
Sack Daddy's Seafood June 2015 - Present
SMG & ASSOCIATES December 2014 - Present
Rissa's Sweets July 2014 - Present
Convergent Outsourcing Inc. October 2013 - September 2014
Sitel November 2012 - April 2013
Teleperformance November 2010 - April 2011
Comcast April 2010 - July 2010
Skills
Customer Service, Customer Satisfaction, Training, Inventory Management, Sales, Microsoft Office, Public Speaking, PowerPoint, Team Building, Marketing, Advertising Sales, Social Networking, Microsoft Excel, Team Leadership, Call Centers, Outlook, Microsoft Word, Event Planning, Account Management, Fundraising, Leadership, Social Media, Time Management, Research, Customer Relations, Management, Event Management, Teamwork
Education
University of Phoenix 2011 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Georgia Southern University 2007 — 2009
Marketing
Fort Valley State University 2003 — 2006
Bachelor's degree, Marketing
Liberty County High School 1998 — 2002
DEMETRIUS DENMARK's Teleperformance Experience June 2006 - August 2007
Job Experienced Customer Service/ Technical Support Rep looking for a great opportunity.
Industry Information Technology and Services
Experience
Deloitte December 2014 - June 2015
Kaplan Test Prep March 2013 - May 2014
Hard Rock Hotel February 2012 - February 2013
Quality Central Care August 2007 - January 2012
Teleperformance June 2006 - August 2007
Skills
Hotels, Hospitality, Front Office, Resorts, Pre-opening, Customer Service, Team Leadership, Administrative..., Pharmacy Technicians, Human Resources, Supervisory Skills, Concierge Services, Software Documentation, Leadership, Payroll, Employee Benefits, Customer Satisfaction, Policy, Conflict Resolution, Telephone Skills, Hiring, Training, Data Entry, Time Management, Coaching, Analysis, Customer Experience, Phone Etiquette, Outlook, Employee Training, Management, Call Centers, New Hire Orientations, ADP Payroll, Administration, Fax, Technical Support, Staff Development, Process Scheduler, College, Schools, Leasing
Education
Everest University-South Orlando 2009 — 2010
Associate's degree, Medical/Clinical Assistant
George Jenkins High 1995 — 1999
Diploma, General Studies
Deloitte December 2014 - June 2015
Kaplan Test Prep March 2013 - May 2014
Hard Rock Hotel February 2012 - February 2013
Quality Central Care August 2007 - January 2012
Teleperformance June 2006 - August 2007
Skills
Hotels, Hospitality, Front Office, Resorts, Pre-opening, Customer Service, Team Leadership, Administrative..., Pharmacy Technicians, Human Resources, Supervisory Skills, Concierge Services, Software Documentation, Leadership, Payroll, Employee Benefits, Customer Satisfaction, Policy, Conflict Resolution, Telephone Skills, Hiring, Training, Data Entry, Time Management, Coaching, Analysis, Customer Experience, Phone Etiquette, Outlook, Employee Training, Management, Call Centers, New Hire Orientations, ADP Payroll, Administration, Fax, Technical Support, Staff Development, Process Scheduler, College, Schools, Leasing
Education
Everest University-South Orlando 2009 — 2010
Associate's degree, Medical/Clinical Assistant
George Jenkins High 1995 — 1999
Diploma, General Studies
Ashlie Milton's Teleperformance Experience January 2013 - July 2013
Job Lead Social Services Case Manager at Georgia Department of Human Resources
Industry Individual & Family Services
Experience
Georgia Department of Human Resources October 2014 - Present
Georgia Department of Human Resources August 2013 - Present
Teleperformance January 2013 - July 2013
Volunteers of America May 2012 - August 2012
Georgia Southern University January 2009 - May 2012
Skills
Case Management, Social Services, Child Welfare, Foster Care, Crisis Intervention, Community Outreach, Program Development, Child Advocacy, Mental Health, Nonprofits, Family Services, Motivational..., Adolescents, Group Therapy, Conflict Resolution, Volunteer Management
Education
Georgia Southern University 2007 — 2012
Bachelor of Science (BS), Human Development and Family Studies, General
Calhoun County High School 2003 — 2007
Georgia Department of Human Resources October 2014 - Present
Georgia Department of Human Resources August 2013 - Present
Teleperformance January 2013 - July 2013
Volunteers of America May 2012 - August 2012
Georgia Southern University January 2009 - May 2012
Skills
Case Management, Social Services, Child Welfare, Foster Care, Crisis Intervention, Community Outreach, Program Development, Child Advocacy, Mental Health, Nonprofits, Family Services, Motivational..., Adolescents, Group Therapy, Conflict Resolution, Volunteer Management
Education
Georgia Southern University 2007 — 2012
Bachelor of Science (BS), Human Development and Family Studies, General
Calhoun County High School 2003 — 2007
Amber Cummings's Teleperformance Experience May 2015 - Present
Job Call Center Representative at Teleperformance
Industry Retail
Experience
Teleperformance May 2015 - Present
Lane Bryant July 2013 - May 2015
Office Depot July 2012 - March 2013
Bath & Body Works October 2010 - March 2013
Skills
Customer Service, Sales Leads, Sales, Retail, Retail Sales, Merchandising, Loss Prevention, Cashiering, Time Management, Customer Satisfaction, Inventory Management, Visual Merchandising
Education
Harford Community College 2015 — 2016
Psychology, Psychology
Northeast State Community College 2008 — 2012
Associate of Science (A.S.), Counseling Psychology
Teleperformance May 2015 - Present
Lane Bryant July 2013 - May 2015
Office Depot July 2012 - March 2013
Bath & Body Works October 2010 - March 2013
Skills
Customer Service, Sales Leads, Sales, Retail, Retail Sales, Merchandising, Loss Prevention, Cashiering, Time Management, Customer Satisfaction, Inventory Management, Visual Merchandising
Education
Harford Community College 2015 — 2016
Psychology, Psychology
Northeast State Community College 2008 — 2012
Associate of Science (A.S.), Counseling Psychology
Sheila Garner, CTA Sheila Garner, CTA's Teleperformance Experience July 2014 - Present
Job Retention Specialist
Industry Public Relations and Communications
Experience
Teleperformance July 2014 - Present
Grand Rapids Art Museum September 2013 - Present
Victoria's Secret 2011 - November 2014
Medical Mile Resource Group February 2014 - September 2014
Skills
Public Relations, English, Windows, Teaching, Public Speaking, Strategic Planning, Management, Customer Service, Market Research, Business Networking, Organizational..., Sales
Education
Grand Valley State University
Teleperformance July 2014 - Present
Grand Rapids Art Museum September 2013 - Present
Victoria's Secret 2011 - November 2014
Medical Mile Resource Group February 2014 - September 2014
Skills
Public Relations, English, Windows, Teaching, Public Speaking, Strategic Planning, Management, Customer Service, Market Research, Business Networking, Organizational..., Sales
Education
Grand Valley State University
Deana Armstrong Deana Armstrong's Teleperformance Experience April 2008 - October 2009
Job Customer Service 2 at DSW
Industry Telecommunications
Experience
DSW November 2011 - December 2013
Affinion October 2009 - October 2011
Teleperformance April 2008 - October 2009
St Michael's United Church of Christ June 2008 - April 2009
First United Presbyterian Church April 2004 - August 2006
Alderson Presbyterian Church & Mount Pleasant Presbyterian Church August 1999 - April 2004
Skills
Customer Service, Research, Microsoft Office, System Administration, Microsoft Excel, Project Management, Microsoft Word, Change Management, Social Media, Strategic Planning, Customer Satisfaction, Religion, Public Speaking, Teaching, Power Point, Religious History, Social History, Pastoral Care, Pastoral Theology, Worship, Christian Education, Christian Ethics, Telecommunications, Outlook, Community Outreach, Account Management, Volunteer Management, Advertising, Negotiation, Leadership
Education
Pittsburgh Theological Seminary 1995 — 1999
Master of Divinity (M.Div.), General
Grove City College 1990 — 1994
Bachelor of Arts (B.A.), Religion/Religious Studies, Cum Laude
DSW November 2011 - December 2013
Affinion October 2009 - October 2011
Teleperformance April 2008 - October 2009
St Michael's United Church of Christ June 2008 - April 2009
First United Presbyterian Church April 2004 - August 2006
Alderson Presbyterian Church & Mount Pleasant Presbyterian Church August 1999 - April 2004
Skills
Customer Service, Research, Microsoft Office, System Administration, Microsoft Excel, Project Management, Microsoft Word, Change Management, Social Media, Strategic Planning, Customer Satisfaction, Religion, Public Speaking, Teaching, Power Point, Religious History, Social History, Pastoral Care, Pastoral Theology, Worship, Christian Education, Christian Ethics, Telecommunications, Outlook, Community Outreach, Account Management, Volunteer Management, Advertising, Negotiation, Leadership
Education
Pittsburgh Theological Seminary 1995 — 1999
Master of Divinity (M.Div.), General
Grove City College 1990 — 1994
Bachelor of Arts (B.A.), Religion/Religious Studies, Cum Laude
Javier Gagliardo's Teleperformance Experience January 2007 - January 2010
Job Managing Director @ Globant
Industry Information Technology and Services
Experience
Globant January 2012 - Present
Globant October 2010 - December 2011
Globant February 2010 - September 2010
Teleperformance January 2007 - January 2010
Software del Plata (by Teleperformance) January 2004 - December 2006
Software del Plata S.A. (Later on acquired by Teleperformance) December 2001 - December 2003
Quadriga May 2000 - November 2001
Microsoft August 1998 - April 2000
Code Consultores March 1992 - July 1998
Skills
CRM, Strategy, Outsourcing, Management, Team Leadership, New Business Development, Business Strategy, Business Development, Cloud Computing, Team Management, Enterprise Software, Strategic Partnerships, English, Strategic Planning, Negotiation, Leadership, Start-ups, Competitive Analysis, Vendor Management, Professional Services, International Business, Marketing Strategy, Mobile Devices, Team Building, Operations Management, SaaS, Executive Management, Teamwork, Telecommunications, Product Management, Consulting, Sales Management, Cross-functional Team..., Business Planning, Contract Negotiation, Management Consulting, Digital Marketing, Customer Service, Call Centers, Strategy Development, Contact Centre, IT Outsourcing, Strategic Business, International Sales, Business Management, Customer Relations, Key Account Management, Media Relations, Offshoring, Managing Expectations
Education
Harvard Business School 1997 — 1998
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 1989 — 1993
Licentiate in Systems and Computer Science
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 1989 — 1993
Systems Analyst
St. Hilda's Colllege 1980 — 1988
High School Diploma
Instituto Bayard 1974 — 1979
Globant January 2012 - Present
Globant October 2010 - December 2011
Globant February 2010 - September 2010
Teleperformance January 2007 - January 2010
Software del Plata (by Teleperformance) January 2004 - December 2006
Software del Plata S.A. (Later on acquired by Teleperformance) December 2001 - December 2003
Quadriga May 2000 - November 2001
Microsoft August 1998 - April 2000
Code Consultores March 1992 - July 1998
Skills
CRM, Strategy, Outsourcing, Management, Team Leadership, New Business Development, Business Strategy, Business Development, Cloud Computing, Team Management, Enterprise Software, Strategic Partnerships, English, Strategic Planning, Negotiation, Leadership, Start-ups, Competitive Analysis, Vendor Management, Professional Services, International Business, Marketing Strategy, Mobile Devices, Team Building, Operations Management, SaaS, Executive Management, Teamwork, Telecommunications, Product Management, Consulting, Sales Management, Cross-functional Team..., Business Planning, Contract Negotiation, Management Consulting, Digital Marketing, Customer Service, Call Centers, Strategy Development, Contact Centre, IT Outsourcing, Strategic Business, International Sales, Business Management, Customer Relations, Key Account Management, Media Relations, Offshoring, Managing Expectations
Education
Harvard Business School 1997 — 1998
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 1989 — 1993
Licentiate in Systems and Computer Science
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 1989 — 1993
Systems Analyst
St. Hilda's Colllege 1980 — 1988
High School Diploma
Instituto Bayard 1974 — 1979
Roger Howard Roger Howard's Teleperformance Experience February 2005 - March 2006
Job SQA Analyst at Mediware Information Systems
Industry Information Technology and Services
Experience
Mediware Information Systems February 2014 - Present
Mediware Information Systems August 2012 - Present
Hayden Enterprise Baptist Church January 2008 - Present
Nationwide Insurance October 2011 - June 2012
Cardinal Health August 2007 - May 2008
Nationwide Insurance August 2006 - June 2007
Teleperformance February 2005 - March 2006
Skills
Assembler, COBOL, COBOLII, C++, C#, Oracle 9i, Visual Basic, Java, SQL, Crystal Reports, Oracle Reports, Oracle Forms, SQL*Plus, Microsoft Visio, Merant Net Express 3.1, Text Pad, Eclipse, FrontPage, Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft Access, PowerPoint, GoToAssist, MS Project, Visual Studio .NET 2003..., XML, HTML, JavaScript, ASP.NET, Java Applets, Database Design, Systems Analysis, System Design, Application Development..., Web Developers, VPN, Web Applications, Troubleshooting, Research, Internet Explorer, Firefox, Google Chrome, Oracle, Visio, Software Documentation, Technical Support, Databases, Microsoft SQL Server, Windows
Education
Franklin University 2015 — 2017
Bachelor's in Computer Science, Computer Programming, 4.0 GPA
Columbus State Community College
Associate of Computer Science (AS), Computer Programming, 4.0 GPA
Delaware Christian High School
High School Diploma, Computer Programming
Mediware Information Systems February 2014 - Present
Mediware Information Systems August 2012 - Present
Hayden Enterprise Baptist Church January 2008 - Present
Nationwide Insurance October 2011 - June 2012
Cardinal Health August 2007 - May 2008
Nationwide Insurance August 2006 - June 2007
Teleperformance February 2005 - March 2006
Skills
Assembler, COBOL, COBOLII, C++, C#, Oracle 9i, Visual Basic, Java, SQL, Crystal Reports, Oracle Reports, Oracle Forms, SQL*Plus, Microsoft Visio, Merant Net Express 3.1, Text Pad, Eclipse, FrontPage, Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft Access, PowerPoint, GoToAssist, MS Project, Visual Studio .NET 2003..., XML, HTML, JavaScript, ASP.NET, Java Applets, Database Design, Systems Analysis, System Design, Application Development..., Web Developers, VPN, Web Applications, Troubleshooting, Research, Internet Explorer, Firefox, Google Chrome, Oracle, Visio, Software Documentation, Technical Support, Databases, Microsoft SQL Server, Windows
Education
Franklin University 2015 — 2017
Bachelor's in Computer Science, Computer Programming, 4.0 GPA
Columbus State Community College
Associate of Computer Science (AS), Computer Programming, 4.0 GPA
Delaware Christian High School
High School Diploma, Computer Programming
Ernest Anye's Teleperformance Experience January 2011 - August 2011
Job Technology Consultant at Private Practice
Industry Information Technology and Services
Experience
Private Practice July 2013 - Present
Xerox February 2013 - July 2013
OfficeMax October 2011 - July 2012
Teleperformance January 2011 - August 2011
Northwestern State University January 2010 - December 2010
Louisiana State University Health Sciences Center August 2004 - April 2008
Skills
ASP.NET, VB.NET, LINQ, jQuery, ASP.NET AJAX, Ruby on Rails, PHP, Java, C#, Microsoft SQL Server, Computer Architecture, Apache, Dreamweaver, Microsoft Office, Customer Service, Health Education, Teaching, Program Planning, Program Implementation, Program Evaluation, Presentation Development, French, Hardware, SQL
Education
Northwestern State University, Natchitoches, LA 2009 — 2010
Master's of Science, Health Promotion
Grambling State University 2000 — 2003
B.S., Computer Science
Private Practice July 2013 - Present
Xerox February 2013 - July 2013
OfficeMax October 2011 - July 2012
Teleperformance January 2011 - August 2011
Northwestern State University January 2010 - December 2010
Louisiana State University Health Sciences Center August 2004 - April 2008
Skills
ASP.NET, VB.NET, LINQ, jQuery, ASP.NET AJAX, Ruby on Rails, PHP, Java, C#, Microsoft SQL Server, Computer Architecture, Apache, Dreamweaver, Microsoft Office, Customer Service, Health Education, Teaching, Program Planning, Program Implementation, Program Evaluation, Presentation Development, French, Hardware, SQL
Education
Northwestern State University, Natchitoches, LA 2009 — 2010
Master's of Science, Health Promotion
Grambling State University 2000 — 2003
B.S., Computer Science
Eugene (Gene) Clark Eugene (Gene) Clark's Teleperformance Experience June 1994 - February 1998
Job Information Technology Specialist (CUSTSPT) at Organization of the Joint Chiefs of Staff
Industry Information Technology and Services
Experience
Organization of the Joint Chiefs of Staff October 2012 - Present
U.S. Department of Energy May 2008 - October 2012
Corporate Safe Specialists August 2001 - August 2006
Mayer Brown February 1998 - June 2000
Teleperformance June 1994 - February 1998
Skills
Security Clearance, Information Security, Workshop Facilitation, Teamwork, Customer Service, Research, Microsoft Office, Microsoft Excel, Process Improvement, Event Management, Analysis, Data Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, Management of Information Systems
University of Illinois at Chicago 2003 — 2006
B.A., Sociology
Moraine Valley Community College 2001 — 2003
A.A.S., Political Science
Organization of the Joint Chiefs of Staff October 2012 - Present
U.S. Department of Energy May 2008 - October 2012
Corporate Safe Specialists August 2001 - August 2006
Mayer Brown February 1998 - June 2000
Teleperformance June 1994 - February 1998
Skills
Security Clearance, Information Security, Workshop Facilitation, Teamwork, Customer Service, Research, Microsoft Office, Microsoft Excel, Process Improvement, Event Management, Analysis, Data Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, Management of Information Systems
University of Illinois at Chicago 2003 — 2006
B.A., Sociology
Moraine Valley Community College 2001 — 2003
A.A.S., Political Science
Vanisa Laine Vanisa Laine's Teleperformance Experience February 2011 - June 2011
Job Apple Care Advisor at Teleperformance, USA
Industry Education Management
Experience
Teleperformance, USA July 2013 - Present
Sears Holdings Corporation February 2013 - July 2013
Universal Orlando June 2012 - January 2013
Teleperformance February 2011 - June 2011
Eleventh Hour Ministry March 2009 - April 2011
After School Programs, Inc. October 2010 - February 2011
Pizza Hut September 2009 - October 2010
Marshalls November 2008 - February 2009
Skills
Photoshop, Microsoft Office, Word, Excel, PowerPoint, Editing, Social Media, Production, Event Planning, Photography, Customer Service, Graphic Design, Promotions, Entertainment, Mac, Event Management, Blackberry, Team Leadership, Team Management, Facebook, Social Networking, YouTube, Keynote, Press Releases, iMovie, Google Docs, Advertising, Presentation Development, Corporate Events, Video, Fundraising, Multimedia, iWork, Windows Movie Maker, Video Production, Wedding Planning, Day Of Coordination, Party Favors, Wedding Favours, Microsoft Word, OS X, Video Editing, Final Cut Pro
Education
Full Sail University 2011 — 2014
Entertainment Business
Teleperformance, USA July 2013 - Present
Sears Holdings Corporation February 2013 - July 2013
Universal Orlando June 2012 - January 2013
Teleperformance February 2011 - June 2011
Eleventh Hour Ministry March 2009 - April 2011
After School Programs, Inc. October 2010 - February 2011
Pizza Hut September 2009 - October 2010
Marshalls November 2008 - February 2009
Skills
Photoshop, Microsoft Office, Word, Excel, PowerPoint, Editing, Social Media, Production, Event Planning, Photography, Customer Service, Graphic Design, Promotions, Entertainment, Mac, Event Management, Blackberry, Team Leadership, Team Management, Facebook, Social Networking, YouTube, Keynote, Press Releases, iMovie, Google Docs, Advertising, Presentation Development, Corporate Events, Video, Fundraising, Multimedia, iWork, Windows Movie Maker, Video Production, Wedding Planning, Day Of Coordination, Party Favors, Wedding Favours, Microsoft Word, OS X, Video Editing, Final Cut Pro
Education
Full Sail University 2011 — 2014
Entertainment Business
Sylester Milner Sylester Milner's Teleperformance Experience October 2009 - July 2015
Job HVAC Gemaire
Industry Wholesale
Experience
Gemaire Distributors July 2015 - Present
Teleperformance October 2009 - July 2015
Bosch July 2006 - August 2007
Skills
Outsourcing, Call Centers, Telecommunications, Vendor Management, Active Directory, Service Delivery, Troubleshooting, ITIL, Team Management, Technical Support, Sla, Management, Team Leadership, Process Improvement, CRM, Leadership, Leadership Development, Social Media, Public Speaking, Customer Service, Team Building, Microsoft Office, Training, Strategic Planning, Event Planning, Sales
Education
ATI 2001 — 2002
Assoicate, HVCR
Florida Memorial College
Gemaire Distributors July 2015 - Present
Teleperformance October 2009 - July 2015
Bosch July 2006 - August 2007
Skills
Outsourcing, Call Centers, Telecommunications, Vendor Management, Active Directory, Service Delivery, Troubleshooting, ITIL, Team Management, Technical Support, Sla, Management, Team Leadership, Process Improvement, CRM, Leadership, Leadership Development, Social Media, Public Speaking, Customer Service, Team Building, Microsoft Office, Training, Strategic Planning, Event Planning, Sales
Education
ATI 2001 — 2002
Assoicate, HVCR
Florida Memorial College
Shonda Hill Shonda Hill's Teleperformance Experience January 2014 - August 2014
Job Attended Grand Rapids Community College
Industry
Experience
Teleperformance January 2014 - August 2014
Tax Connection Worldwide December 2010 - January 2014
NEW/Direct TV October 2008 - November 2009
Skills
Customer Service
Education
Grand Rapids Community College 2010 — 2015
Associates in Arts & Science, Juvenile Services, B
Teleperformance January 2014 - August 2014
Tax Connection Worldwide December 2010 - January 2014
NEW/Direct TV October 2008 - November 2009
Skills
Customer Service
Education
Grand Rapids Community College 2010 — 2015
Associates in Arts & Science, Juvenile Services, B
Carla Sanders Carla Sanders's Teleperformance Experience January 2014 - Present
Job Quality Assurance Analyst
Industry Hospital & Health Care
Experience
Teleperformance January 2014 - Present
TJX October 2010 - December 2013
Senior Care Pharmacy August 2011 - November 2011
Candler Prescription Center January 2010 - March 2010
St. Joseph's/Candler August 2009 - December 2009
Ogeechee Technical College August 2009 - December 2009
Publix Super Markets August 2004 - July 2008
Skills
Customer Service, Microsoft Office, Cash Handling Experience, PowerPoint, Merchandising, Medical Terminology, Supervisory Skills, Customer Oriented, Organization, Retail Sales
Education
Ogeechee Technical College 2009 — 2011
Associate of Science (A.S.), Pharmacy Technician/Assistant
Georgia Southern University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
Georgia Regents University
Master's degree, Occupational Therapy/Therapist
Teleperformance January 2014 - Present
TJX October 2010 - December 2013
Senior Care Pharmacy August 2011 - November 2011
Candler Prescription Center January 2010 - March 2010
St. Joseph's/Candler August 2009 - December 2009
Ogeechee Technical College August 2009 - December 2009
Publix Super Markets August 2004 - July 2008
Skills
Customer Service, Microsoft Office, Cash Handling Experience, PowerPoint, Merchandising, Medical Terminology, Supervisory Skills, Customer Oriented, Organization, Retail Sales
Education
Ogeechee Technical College 2009 — 2011
Associate of Science (A.S.), Pharmacy Technician/Assistant
Georgia Southern University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
Georgia Regents University
Master's degree, Occupational Therapy/Therapist
Saletha Mathews's Teleperformance Experience August 2010 - January 2011
Job Dealer Maintenance Coordintor at Next Financial
Industry Financial Services
Experience
Next Financial 2012 - 2013
Teleperformance August 2010 - January 2011
Bath & Body Works September 2009 - July 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Customer Service, Microsoft Office, Troubleshooting
Education
Grambling State University 2006 — 2011
Bachelor's degree, Marketing
Next Financial 2012 - 2013
Teleperformance August 2010 - January 2011
Bath & Body Works September 2009 - July 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Customer Service, Microsoft Office, Troubleshooting
Education
Grambling State University 2006 — 2011
Bachelor's degree, Marketing
Miguel Allen Miguel Allen's Teleperformance Experience September 2012 - June 2013
Job at
Industry
Experience
Stanley Steemer June 2013 - Present
Teleperformance September 2012 - June 2013
Skills
BPO, Call Centers, Customer Experience
Education
Florida Career College Margate 2012 — 2013
Stanley Steemer June 2013 - Present
Teleperformance September 2012 - June 2013
Skills
BPO, Call Centers, Customer Experience
Education
Florida Career College Margate 2012 — 2013
Terrill Charleston Terrill Charleston's Teleperformance Experience July 2013 - December 2013
Job Call Center Agent at Teleperformance
Industry Consumer Services
Experience
Teleperformance July 2013 - December 2013
Kilwin's Chocolates Franchise, Inc. May 2012 - June 2013
Grand Rapids Community College Bookstore April 2010 - August 2012
Cedar Fair Entertainment Company May 2010 - July 2011
Grand Rapids Community College August 2010 - May 2011
Skills
Higher Education, Entrepreneurship, Event Planning, Marketing, Retail, Leadership, PowerPoint, Teamwork
Education
Grand Rapids Community College 2009 — 2013
Associate’s degree, Business Administration and Management, General
Teleperformance July 2013 - December 2013
Kilwin's Chocolates Franchise, Inc. May 2012 - June 2013
Grand Rapids Community College Bookstore April 2010 - August 2012
Cedar Fair Entertainment Company May 2010 - July 2011
Grand Rapids Community College August 2010 - May 2011
Skills
Higher Education, Entrepreneurship, Event Planning, Marketing, Retail, Leadership, PowerPoint, Teamwork
Education
Grand Rapids Community College 2009 — 2013
Associate’s degree, Business Administration and Management, General
Martin Vautz Martin Vautz's Teleperformance Experience August 2005 - January 2010
Job Customer Service Advisor B2B bei Mondi Uncoated Fine Paper
Industry Paper & Forest Products
Experience
Mondi Uncoated Fine Paper October 2011 - Present
free lance / self employed 2000 - 2012
Teleperformance August 2005 - January 2010
Teleperformance 2008 - 2009
Skills
Software Engineering, Technical Training, Project Engineering, Web Design, Business Analysis
Education
Fontys Hogescholen 2000 — 2004
Mondi Uncoated Fine Paper October 2011 - Present
free lance / self employed 2000 - 2012
Teleperformance August 2005 - January 2010
Teleperformance 2008 - 2009
Skills
Software Engineering, Technical Training, Project Engineering, Web Design, Business Analysis
Education
Fontys Hogescholen 2000 — 2004
Hermann Codjo-Seignon Hermann Codjo-Seignon's Teleperformance Experience April 2009 - July 2010
Job Tech Analyst Ops Logistics at L Brands
Industry Information Technology and Services
Experience
L Brands March 2014 - Present
Acloche June 2013 - March 2014
IT Solutions Global LLC August 2011 - April 2013
Teleperformance April 2009 - July 2010
Skills
Java, JavaScript, PHP, ColdFusion, SQL, HTML, Perl, CSS, MySQL, Bash, Photoshop, Premiere, Flash, Adobe Fireworks, InDesign, After Effects, Wireshark, Eclipse, Oracle SQL, Dreamweaver, Notepad++, Microsoft Office, Microsoft SQL Server, Apache, Linux, Windows Server, Web Development, AJAX, Windows
Education
Franklin University 2006 — 2011
Information Technology, Science
L Brands March 2014 - Present
Acloche June 2013 - March 2014
IT Solutions Global LLC August 2011 - April 2013
Teleperformance April 2009 - July 2010
Skills
Java, JavaScript, PHP, ColdFusion, SQL, HTML, Perl, CSS, MySQL, Bash, Photoshop, Premiere, Flash, Adobe Fireworks, InDesign, After Effects, Wireshark, Eclipse, Oracle SQL, Dreamweaver, Notepad++, Microsoft Office, Microsoft SQL Server, Apache, Linux, Windows Server, Web Development, AJAX, Windows
Education
Franklin University 2006 — 2011
Information Technology, Science
Mike Jean-Louis's Teleperformance Experience July 2014 - Present
Job Customer Service Professional
Industry Law Enforcement
Experience
Teleperformance July 2014 - Present
Ectacy South April 2013 - June 2014
South Florida Reception Center April 2004 - March 2013
Speedy Auto Club January 2002 - March 2004
Fedco Drugs January 2000 - December 2001
Skills
Enforcement, Accounting, Event Planning, Leadership, Program Management, Security, Customer Service, Management, Microsoft Office, Customer Satisfaction, Customer Relations, Microsoft Excel, Law Enforcement
Education
John Dewey High School 1988 — 1992
Regents Diploma, General Studies
Florida Atlantic University
Palm Beach Community College
Teleperformance July 2014 - Present
Ectacy South April 2013 - June 2014
South Florida Reception Center April 2004 - March 2013
Speedy Auto Club January 2002 - March 2004
Fedco Drugs January 2000 - December 2001
Skills
Enforcement, Accounting, Event Planning, Leadership, Program Management, Security, Customer Service, Management, Microsoft Office, Customer Satisfaction, Customer Relations, Microsoft Excel, Law Enforcement
Education
John Dewey High School 1988 — 1992
Regents Diploma, General Studies
Florida Atlantic University
Palm Beach Community College
adeel hamid adeel hamid's Teleperformance Experience July 2008 - January 2010
Job information technology
Industry Consumer Services
Experience
Pnc Transmissions Automation Group April 2011 - May 2011
RealLiving Her December 2010 - February 2011
Teleperformance July 2008 - January 2010
Honda Manufacturing August 2004 - August 2008
Cross Country Inn February 2002 - July 2004
Dubai Advertising Agency February 1996 - March 1998
Skills
Insurance, Troubleshooting, Management, Consulting, Outlook, Sales Support, Direct Sales, Advertising Sales
Education
Columbus State Community College 2009 — 2012
Associates; of coursework, Business Management; Management and Information Systems
Franklin University 1998 — 2001
of coursework, Management and Information Systems
University Of Business Management 1995 — 1997
Associates; of coursework, Business Communication; Management and Information Systems
University of Business and 1995 — 1997
Associate Degree, Commerce
Pnc Transmissions Automation Group April 2011 - May 2011
RealLiving Her December 2010 - February 2011
Teleperformance July 2008 - January 2010
Honda Manufacturing August 2004 - August 2008
Cross Country Inn February 2002 - July 2004
Dubai Advertising Agency February 1996 - March 1998
Skills
Insurance, Troubleshooting, Management, Consulting, Outlook, Sales Support, Direct Sales, Advertising Sales
Education
Columbus State Community College 2009 — 2012
Associates; of coursework, Business Management; Management and Information Systems
Franklin University 1998 — 2001
of coursework, Management and Information Systems
University Of Business Management 1995 — 1997
Associates; of coursework, Business Communication; Management and Information Systems
University of Business and 1995 — 1997
Associate Degree, Commerce
Paul Jardine Paul Jardine's Teleperformance Experience November 2010 - Present
Job Manager of Quality Assurance
Industry Telecommunications
Experience
Teleperformance November 2010 - Present
Teleperformance August 2007 - November 2010
MCCI Inc May 2004 - August 2007
Skills
Contact Centers, Call Center, Customer Experience, Outsourcing, Call Centers, Customer Satisfaction, Operations Management, Workforce Management, Team Leadership, BPO, Process Improvement, Vendor Management, Performance Management, Team Management, CRM, Service Delivery, Avaya Technologies, Telecommunications
Education
Fleming College
Trent University
Teleperformance November 2010 - Present
Teleperformance August 2007 - November 2010
MCCI Inc May 2004 - August 2007
Skills
Contact Centers, Call Center, Customer Experience, Outsourcing, Call Centers, Customer Satisfaction, Operations Management, Workforce Management, Team Leadership, BPO, Process Improvement, Vendor Management, Performance Management, Team Management, CRM, Service Delivery, Avaya Technologies, Telecommunications
Education
Fleming College
Trent University
Rodrigo Ledezma, E.I. Rodrigo Ledezma, E.I.'s Teleperformance Experience October 2010 - March 2011
Job Structural EIT
Industry Civil Engineering
Experience
Teleperformance October 2010 - March 2011
Palm Coast Structural July 2008 - October 2010
Florida Atlantic University January 2009 - December 2009
Education
Florida Atlantic University 2009 — 2009
Masters, Civil Engineering
Florida Atlantic University 2004 — 2008
Bachelor of Science, Civil Engineering
Teleperformance October 2010 - March 2011
Palm Coast Structural July 2008 - October 2010
Florida Atlantic University January 2009 - December 2009
Education
Florida Atlantic University 2009 — 2009
Masters, Civil Engineering
Florida Atlantic University 2004 — 2008
Bachelor of Science, Civil Engineering
Joseph DeMoya Joseph DeMoya's Teleperformance Experience 2004 - 2005
Job Lead System Analyst Merchandising at Tractor Supply Company
Industry Information Technology and Services
Experience
Tractor Supply Company March 2015 - Present
Tractor Supply Company October 2013 - Present
Luxottica Retail March 2013 - September 2013
Chico's FAS Inc. January 2012 - February 2013
Chico's FAS Inc. August 2010 - January 2012
Best Buy August 2005 - August 2010
Teleperformance 2004 - 2005
Enterprise Rent-A-Car 2002 - 2004
Skills
SAP Retail, Microsoft Office, Infrastructure, Microsoft Applications, Retail, SAP, Business Analysis, Master Data, Master Data Management, LSMW, SAP-SD, SAP MM, SAP Implementation, SAP Configuration, SAP Testing, SAP Solution..., SAP Sales & Distribution, SAP Logistics Execution, SAP Netweaver, SAP ERP, SAP Inventory Management, SAP Projects, Business-minded, Liasing, POS Data Analysis, Testing, Integration, SAP MDM, Access, Leadership, Databases, Cross-functional Team..., Legacy Systems, Business Process
Education
Florida Gulf Coast University 2008 — 2010
Masters of Science, Computer Information Systems
Florida Gulf Coast University 2001 — 2006
Bachelor of Science, Computer Information Systems
Tractor Supply Company March 2015 - Present
Tractor Supply Company October 2013 - Present
Luxottica Retail March 2013 - September 2013
Chico's FAS Inc. January 2012 - February 2013
Chico's FAS Inc. August 2010 - January 2012
Best Buy August 2005 - August 2010
Teleperformance 2004 - 2005
Enterprise Rent-A-Car 2002 - 2004
Skills
SAP Retail, Microsoft Office, Infrastructure, Microsoft Applications, Retail, SAP, Business Analysis, Master Data, Master Data Management, LSMW, SAP-SD, SAP MM, SAP Implementation, SAP Configuration, SAP Testing, SAP Solution..., SAP Sales & Distribution, SAP Logistics Execution, SAP Netweaver, SAP ERP, SAP Inventory Management, SAP Projects, Business-minded, Liasing, POS Data Analysis, Testing, Integration, SAP MDM, Access, Leadership, Databases, Cross-functional Team..., Legacy Systems, Business Process
Education
Florida Gulf Coast University 2008 — 2010
Masters of Science, Computer Information Systems
Florida Gulf Coast University 2001 — 2006
Bachelor of Science, Computer Information Systems
Freddie Griffin Freddie Griffin's Teleperformance Experience December 2011 - Present
Job Microsoft Parnter at Microsoft
Industry Information Technology and Services
Experience
EnQue Incorporated May 2012 - Present
Microsoft March 2012 - Present
Teleperformance December 2011 - Present
Skills
Internet Recruiting, Coaching, Windows, Business Development, Employee Benefits, Recruiting, Organizational..., Technical Recruiting, Leadership Development, Customer Service, Employee Relations, Training
Education
Florida Agricultural and Mechanical University 1994 — 1998
EnQue Incorporated May 2012 - Present
Microsoft March 2012 - Present
Teleperformance December 2011 - Present
Skills
Internet Recruiting, Coaching, Windows, Business Development, Employee Benefits, Recruiting, Organizational..., Technical Recruiting, Leadership Development, Customer Service, Employee Relations, Training
Education
Florida Agricultural and Mechanical University 1994 — 1998
Philip Azevedo's Teleperformance Experience November 2008 - July 2011
Job "IT" at Aqua Gulf Transport
Industry Information Technology and Services
Experience
Aqua Gulf Transport June 2012 - Present
H&R Block September 2011 - June 2012
Teleperformance November 2008 - July 2011
Circuit City September 2005 - July 2008
Winn Dixie Stores December 1998 - August 2005
Skills
Networking, Microsoft Word, Operations Management, Project Management, Microsoft Excel, Customer Service, Hardware, Computer Repair, Windows Server, Windows, Customer Satisfaction, Troubleshooting, Microsoft Office, Logistics, Microsoft Exchange, Technical Support, Sales, Call Centers, Active Directory, Software Installation, Training
Education
Florida Atlantic University 2002 — 2008
Bachelor of Arts, Criminal Justice
Aqua Gulf Transport June 2012 - Present
H&R Block September 2011 - June 2012
Teleperformance November 2008 - July 2011
Circuit City September 2005 - July 2008
Winn Dixie Stores December 1998 - August 2005
Skills
Networking, Microsoft Word, Operations Management, Project Management, Microsoft Excel, Customer Service, Hardware, Computer Repair, Windows Server, Windows, Customer Satisfaction, Troubleshooting, Microsoft Office, Logistics, Microsoft Exchange, Technical Support, Sales, Call Centers, Active Directory, Software Installation, Training
Education
Florida Atlantic University 2002 — 2008
Bachelor of Arts, Criminal Justice
Eddy Kindell Eddy Kindell's Teleperformance Experience April 2006 - November 2008
Job Legal Assistant/ Paralegal
Industry Legal Services
Experience
Public Defenders Office September 2012 - Present
Multi- Development Services November 2006 - July 2009
Teleperformance April 2006 - November 2008
Skills
Legal Research, Customer Service, Westlaw, Legal Writing, Wordperfect, Legal Assistance, Teaching, Corporate Law, Outlook, Music, Intellectual Property, Employment Law, Administrative..., Filing, Civil Litigation, Microsoft Office, File Management, Legal Documents, Pleadings
Education
Franklin University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Columbus State Community College 2011 — 2012
Associate's degree, Paralegal Studies, 3.7
McKinley Sr. High – 1994 — 1998
High School Diploma, College Prep
Public Defenders Office September 2012 - Present
Multi- Development Services November 2006 - July 2009
Teleperformance April 2006 - November 2008
Skills
Legal Research, Customer Service, Westlaw, Legal Writing, Wordperfect, Legal Assistance, Teaching, Corporate Law, Outlook, Music, Intellectual Property, Employment Law, Administrative..., Filing, Civil Litigation, Microsoft Office, File Management, Legal Documents, Pleadings
Education
Franklin University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Columbus State Community College 2011 — 2012
Associate's degree, Paralegal Studies, 3.7
McKinley Sr. High – 1994 — 1998
High School Diploma, College Prep
Ricky Johnson Ricky Johnson's Teleperformance Experience November 2010 - March 2011
Job Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless November 2014 - Present
CCI Solutions June 2014 - November 2014
Ingo Money, Inc. May 2013 - May 2014
Days Inn April 2011 - May 2013
Teleperformance November 2010 - March 2011
US Navy June 2002 - July 2003
Skills
•Supervision, •Employee Development, •Public Relations, •Analytical Skills, •Strategic Planning..., Risk Management, Microsoft Office, Training, Customer Service, Call Centers, Data Entry, Security, Microsoft Word, Sales, Teamwork, Finance, Insurance, Strategic Planning, Leadership, Troubleshooting
Education
Strayer University 2015 — 2018
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 4.0
Georgia Southwestern State University 2007 — 2013
Bachelor of Arts (B.A.), History
Verizon Wireless November 2014 - Present
CCI Solutions June 2014 - November 2014
Ingo Money, Inc. May 2013 - May 2014
Days Inn April 2011 - May 2013
Teleperformance November 2010 - March 2011
US Navy June 2002 - July 2003
Skills
•Supervision, •Employee Development, •Public Relations, •Analytical Skills, •Strategic Planning..., Risk Management, Microsoft Office, Training, Customer Service, Call Centers, Data Entry, Security, Microsoft Word, Sales, Teamwork, Finance, Insurance, Strategic Planning, Leadership, Troubleshooting
Education
Strayer University 2015 — 2018
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 4.0
Georgia Southwestern State University 2007 — 2013
Bachelor of Arts (B.A.), History
Tiffany Blackman's Teleperformance Experience July 2007 - May 2012
Job Sr. Analyst Force (Workforce Manager)at AT&T
Industry Telecommunications
Experience
AT&T August 2012 - Present
AT&T August 2012 - Present
Teleperformance July 2007 - May 2012
Sprint May 2003 - July 2007
Skills
Access, Data Analysis, Databases, Data Management, Data Manipulation, Information Management, Information Security, SQL, Software Development, IEX Total View, Avaya, Root Cause Analysis, Software Installation, Quality Assurance, Cisco Technologies, Team Building, Call Centers, Program Management
Education
Georgia State University 2012 — 2013
Bachelor of Computer information Science, Management Information Systems, General
AT&T August 2012 - Present
AT&T August 2012 - Present
Teleperformance July 2007 - May 2012
Sprint May 2003 - July 2007
Skills
Access, Data Analysis, Databases, Data Management, Data Manipulation, Information Management, Information Security, SQL, Software Development, IEX Total View, Avaya, Root Cause Analysis, Software Installation, Quality Assurance, Cisco Technologies, Team Building, Call Centers, Program Management
Education
Georgia State University 2012 — 2013
Bachelor of Computer information Science, Management Information Systems, General
Randi Rogers Randi Rogers's Teleperformance Experience February 2015 - Present
Job Recruiting Assistant at Teleperformance
Industry Automotive
Experience
Teleperformance February 2015 - Present
Pridgeon & Clay - Metal Stamping 2014 - 2015
Skills
MIG Welding, TIG Welding, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook
Education
Grand Rapids Comm 2012 — 2017
Business management, Business Administration and Management, General, 3.8
Grand Rapids Community College 2012 — 2017
Business Administration and Management, General
Teleperformance February 2015 - Present
Pridgeon & Clay - Metal Stamping 2014 - 2015
Skills
MIG Welding, TIG Welding, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook
Education
Grand Rapids Comm 2012 — 2017
Business management, Business Administration and Management, General, 3.8
Grand Rapids Community College 2012 — 2017
Business Administration and Management, General
Rachel Tobier Rachel Tobier's Teleperformance Experience September 2013 - November 2013
Job User Experience Researcher at Full Sail University
Industry Computer Games
Experience
Mr. Office Furniture November 2013 - February 2014
Teleperformance September 2013 - November 2013
Proactive Solutions, Inc June 2004 - August 2007
DeVry University April 2006 - June 2006
Skills
Creative Writing, Telephone Skills, Digital Media, Social Networking, Microsoft Office, Administrative..., Customer Service, Microsoft Word, Office Management, Data Entry, Web Design, Newsletters, Spreadsheets, Facebook, Video Editing, Video Games, Receptionist Duties, Database Admin, Inventory Management, Website Development, Proofreading, Public Speaking, Microsoft Excel, Sales, Game Development, Game Design, Computer Games, Mobile Games, Human Resources, Creative Concept Design, Creative Direction, Project Management, Team Management, Social Media, Marketing, Event Planning, Photoshop
Education
Full Sail University 2015 — 2016
Master of Science (MS), Game Design
University of Central Florida 2007 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies with a minor in Digital Media
Cypress Bay High School 2003 — 2007
Diploma
Mr. Office Furniture November 2013 - February 2014
Teleperformance September 2013 - November 2013
Proactive Solutions, Inc June 2004 - August 2007
DeVry University April 2006 - June 2006
Skills
Creative Writing, Telephone Skills, Digital Media, Social Networking, Microsoft Office, Administrative..., Customer Service, Microsoft Word, Office Management, Data Entry, Web Design, Newsletters, Spreadsheets, Facebook, Video Editing, Video Games, Receptionist Duties, Database Admin, Inventory Management, Website Development, Proofreading, Public Speaking, Microsoft Excel, Sales, Game Development, Game Design, Computer Games, Mobile Games, Human Resources, Creative Concept Design, Creative Direction, Project Management, Team Management, Social Media, Marketing, Event Planning, Photoshop
Education
Full Sail University 2015 — 2016
Master of Science (MS), Game Design
University of Central Florida 2007 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies with a minor in Digital Media
Cypress Bay High School 2003 — 2007
Diploma
Jonathan Giglio Jonathan Giglio's Teleperformance Experience 1998 - 1999
Job Product Manager, Commerce Solutions at IBM
Industry Information Technology and Services
Experience
IBM January 2014 - Present
JPMorgan Chase May 2013 - January 2014
JPMorgan Chase June 2011 - May 2013
Schneider Downs August 2010 - June 2011
Schneider Downs November 2007 - July 2010
TNS Retail Forward June 2002 - November 2007
Apple Computer 2001 - 2002
Interliant August 1998 - April 2001
Teleperformance 1998 - 1999
Skills
Disaster Recovery, VMware, Mac OS X, Documentation, Server Architecture, Corporate Finance, Business Valuation, IT Asset Management, Financial Analysis, Financial Reporting, Operations Management, Windows Server, Microsoft Office, Email Design, ITIL, IT Operations, IT Service Management, IT Strategy, Business Strategy, Strategic Analysis, Business Process, Process Management, Process Improvement, Event Management, Enterprise Software, Excel, Adobe Creative Suite, Apple Macintosh, iPhone, Strategy, Project Management, Microsoft Project, Statistics, VAR, Value Stream Mapping, Lean Management, Analysis, Management, Program Management, Cross-functional Team..., Software Documentation, SharePoint, SDLC, Leadership, PMP, Agile Methodologies, Forecasting, Analytics, Virtualization, Quality Assurance
Education
The Ohio State University 2011 — 2013
MBA, Finance
The Ohio State University - The Max M. Fisher College of Business 2011 — 2013
MBA, Finance
Franklin University 2009 — 2010
Bachelors, Finance
Ohio Dominican University 2007 — 2009
Associates, Business Management
Pickerington High School
IBM January 2014 - Present
JPMorgan Chase May 2013 - January 2014
JPMorgan Chase June 2011 - May 2013
Schneider Downs August 2010 - June 2011
Schneider Downs November 2007 - July 2010
TNS Retail Forward June 2002 - November 2007
Apple Computer 2001 - 2002
Interliant August 1998 - April 2001
Teleperformance 1998 - 1999
Skills
Disaster Recovery, VMware, Mac OS X, Documentation, Server Architecture, Corporate Finance, Business Valuation, IT Asset Management, Financial Analysis, Financial Reporting, Operations Management, Windows Server, Microsoft Office, Email Design, ITIL, IT Operations, IT Service Management, IT Strategy, Business Strategy, Strategic Analysis, Business Process, Process Management, Process Improvement, Event Management, Enterprise Software, Excel, Adobe Creative Suite, Apple Macintosh, iPhone, Strategy, Project Management, Microsoft Project, Statistics, VAR, Value Stream Mapping, Lean Management, Analysis, Management, Program Management, Cross-functional Team..., Software Documentation, SharePoint, SDLC, Leadership, PMP, Agile Methodologies, Forecasting, Analytics, Virtualization, Quality Assurance
Education
The Ohio State University 2011 — 2013
MBA, Finance
The Ohio State University - The Max M. Fisher College of Business 2011 — 2013
MBA, Finance
Franklin University 2009 — 2010
Bachelors, Finance
Ohio Dominican University 2007 — 2009
Associates, Business Management
Pickerington High School
Pascal Allison Pascal Allison's Teleperformance Experience August 2013 - November 2013
Job Customer Service Representative at Chase
Industry Banking
Experience
Chase May 2014 - Present
ACE Financial and Tax Services January 2012 - Present
Teleperformance August 2013 - November 2013
Ecobank Liberia Limited June 2006 - March 2012
Liberia Democracy Watch February 2005 - May 2006
Skills
Communication, Teamwork, Problem Solving, Time Management, Numeracy, Creativity, High level of initiative, Accounting, Auditing, Financial Analysis, Training, Risk Management, PowerPoint, Strategic Planning, Banking, Microsoft Office
Education
Franklin University 2012 — 2014
Bachelor of Science (BS), Information System Audit
African Methodist Episcopal University 2001 — 2006
Bachelor of Business Administration (BBA), Accounting
Chase May 2014 - Present
ACE Financial and Tax Services January 2012 - Present
Teleperformance August 2013 - November 2013
Ecobank Liberia Limited June 2006 - March 2012
Liberia Democracy Watch February 2005 - May 2006
Skills
Communication, Teamwork, Problem Solving, Time Management, Numeracy, Creativity, High level of initiative, Accounting, Auditing, Financial Analysis, Training, Risk Management, PowerPoint, Strategic Planning, Banking, Microsoft Office
Education
Franklin University 2012 — 2014
Bachelor of Science (BS), Information System Audit
African Methodist Episcopal University 2001 — 2006
Bachelor of Business Administration (BBA), Accounting
Courtney Verhage's Teleperformance Experience May 2015 - Present
Job Retention Specialist at Teleperformance
Industry Retail
Experience
Teleperformance May 2015 - Present
Freelance Social Media/SEM/SEO Strategist November 2013 - July 2015
First General Credit Union October 2014 - May 2015
First General Credit Union August 2014 - September 2014
Henderson Glass June 2014 - August 2014
Barnes & Noble June 2006 - August 2014
Western Michigan University November 2011 - January 2013
Portage District Library July 2005 - August 2006
Skills
Social Media Marketing, Customer Service, Social Media, Facebook, Communication, Social Networking, Digital Marketing, Marketing Strategy, InDesign, Illustrator, Sales, Strategic Planning, Administrative Work, digital sales, Inventory Control, Google Analytics, Google Docs, Google+, Data Entry, Research, Microsoft Excel, Adobe Acrobat, Adobe Creative Suite
Education
Grand Valley State University 2009 — 2016
Bachelor's Degree, Advertising and Public Relations
Kalamazoo Valley Community College 2008 — 2014
Associate of Arts (AA), Communication and Media Studies
Portage Northern Highschool 2003 — 2007
Teleperformance May 2015 - Present
Freelance Social Media/SEM/SEO Strategist November 2013 - July 2015
First General Credit Union October 2014 - May 2015
First General Credit Union August 2014 - September 2014
Henderson Glass June 2014 - August 2014
Barnes & Noble June 2006 - August 2014
Western Michigan University November 2011 - January 2013
Portage District Library July 2005 - August 2006
Skills
Social Media Marketing, Customer Service, Social Media, Facebook, Communication, Social Networking, Digital Marketing, Marketing Strategy, InDesign, Illustrator, Sales, Strategic Planning, Administrative Work, digital sales, Inventory Control, Google Analytics, Google Docs, Google+, Data Entry, Research, Microsoft Excel, Adobe Acrobat, Adobe Creative Suite
Education
Grand Valley State University 2009 — 2016
Bachelor's Degree, Advertising and Public Relations
Kalamazoo Valley Community College 2008 — 2014
Associate of Arts (AA), Communication and Media Studies
Portage Northern Highschool 2003 — 2007
Alan Blackmon Alan Blackmon's Teleperformance Experience March 2014 - August 2014
Job Youth Treatment Specialist at Wedgwood Christian Services
Industry Individual & Family Services
Experience
Cornerstone University October 2014 - Present
Wedgwood Christian Services March 2014 - Present
Teleperformance March 2014 - August 2014
NOVO 1 July 2013 - February 2014
Grand Rapids Public Schools November 2010 - June 2013
jcpenney August 2010 - October 2010
Cornerstone University December 2008 - October 2010
Cornerstone University September 2008 - June 2009
Skills
Non-Violent Crisis..., Gang Prevention, Teen Services, Microsoft Office, Administrative Work, Keen Listener, Bible teaching, Cultural Competency, Life Skills, Crisis Intervention, Youth At Risk, At-risk Populations, Positive Behavior..., School Safety, Youth Mentoring, Teaching, Theology, Community Outreach, Preaching, Social Services, Counseling Psychology, Volunteer Management, Youth Development, Customer Service, Fundraising, Leadership Development, Nonprofits, Program Development, Public Speaking
Education
Liberty University 2008 — 2016
Master of Divinity (M.Div.), Pastoral Studies/Counseling
Grand Valley State University 2003 — 2008
Bachelor of Science (B.S.), Criminal Justice and Correction
Cornerstone University October 2014 - Present
Wedgwood Christian Services March 2014 - Present
Teleperformance March 2014 - August 2014
NOVO 1 July 2013 - February 2014
Grand Rapids Public Schools November 2010 - June 2013
jcpenney August 2010 - October 2010
Cornerstone University December 2008 - October 2010
Cornerstone University September 2008 - June 2009
Skills
Non-Violent Crisis..., Gang Prevention, Teen Services, Microsoft Office, Administrative Work, Keen Listener, Bible teaching, Cultural Competency, Life Skills, Crisis Intervention, Youth At Risk, At-risk Populations, Positive Behavior..., School Safety, Youth Mentoring, Teaching, Theology, Community Outreach, Preaching, Social Services, Counseling Psychology, Volunteer Management, Youth Development, Customer Service, Fundraising, Leadership Development, Nonprofits, Program Development, Public Speaking
Education
Liberty University 2008 — 2016
Master of Divinity (M.Div.), Pastoral Studies/Counseling
Grand Valley State University 2003 — 2008
Bachelor of Science (B.S.), Criminal Justice and Correction
Danielle Archer Danielle Archer's Teleperformance Experience March 2012 - April 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Asurion 2013 - Present
Teleperformance March 2012 - April 2013
Teleperformance June 2011 - March 2012
Teleperformance June 2010 - June 2011
AutoCraze Bar and Grill January 2006 - December 2009
Designer's Fabrics and Ready to Wear January 2003 - December 2009
Skills
Customer Service, Technical Support, Quality Assurance, Team Leadership, Team Management, Customer Satisfaction, Quality Auditing, Soft Skills, Branding & Identity, Training, Management, Troubleshooting, Call Centers, Sales
Education
Tallahassee Community College 2013 — 2015
Associate's Degree, Health Information/Medical Records Technology/Technician
University of the West Indies 2008 — 2010
Associate of Arts (AA), General Management
Florida Agricultural and Mechanical University
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Asurion 2013 - Present
Teleperformance March 2012 - April 2013
Teleperformance June 2011 - March 2012
Teleperformance June 2010 - June 2011
AutoCraze Bar and Grill January 2006 - December 2009
Designer's Fabrics and Ready to Wear January 2003 - December 2009
Skills
Customer Service, Technical Support, Quality Assurance, Team Leadership, Team Management, Customer Satisfaction, Quality Auditing, Soft Skills, Branding & Identity, Training, Management, Troubleshooting, Call Centers, Sales
Education
Tallahassee Community College 2013 — 2015
Associate's Degree, Health Information/Medical Records Technology/Technician
University of the West Indies 2008 — 2010
Associate of Arts (AA), General Management
Florida Agricultural and Mechanical University
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Melisa Boggess Melisa Boggess's Teleperformance Experience December 2011 - May 2012
Job Verizon Fios Agent at Teleperformance
Industry Animation
Experience
Teleperformance December 2011 - May 2012
GameStop July 2011 - November 2011
Country Castles June 2011 - July 2011
Target October 2010 - May 2011
Design Mills Inc September 2008 - August 2010
Skills
Maya, Texturing, Shake, MEL, Compositing, Rigging, Shading, Zbrush, Environment Modeling, Hard Surface Modeling, Lighting, Nuke, Character Rigging, Mental Ray, After Effects, Storyboarding, UV mapping, Motionbuilder, Character Modeling, Rotoscoping, Visual Effects, Digital Compositing, 2D, NURBS, Photoshop, Rendering, Motion Graphics, Final Cut Pro, Asset Creation, Illustration, Texture, Modeling, 3D, Hard Surface, Unreal, Unreal Engine 3, Scripting, Changing Environments
Education
Full Sail University 2006 — 2008
Bachelor's degree Computer Science, 3d Modeler, B
North Delaware Career School 2004 — 2006
ITA, B
Teleperformance December 2011 - May 2012
GameStop July 2011 - November 2011
Country Castles June 2011 - July 2011
Target October 2010 - May 2011
Design Mills Inc September 2008 - August 2010
Skills
Maya, Texturing, Shake, MEL, Compositing, Rigging, Shading, Zbrush, Environment Modeling, Hard Surface Modeling, Lighting, Nuke, Character Rigging, Mental Ray, After Effects, Storyboarding, UV mapping, Motionbuilder, Character Modeling, Rotoscoping, Visual Effects, Digital Compositing, 2D, NURBS, Photoshop, Rendering, Motion Graphics, Final Cut Pro, Asset Creation, Illustration, Texture, Modeling, 3D, Hard Surface, Unreal, Unreal Engine 3, Scripting, Changing Environments
Education
Full Sail University 2006 — 2008
Bachelor's degree Computer Science, 3d Modeler, B
North Delaware Career School 2004 — 2006
ITA, B
Waldyr Louis Waldyr Louis's Teleperformance Experience January 2006 - January 2011
Job Chief Executive Officer of Blax swan production, System Administrator, Web Developer, and Project Manager
Industry Information Technology and Services
Experience
BLAX Swan Production January 2011 - Present
White Coat NFH January 2012 - May 2014
Club flyers 2011 - 2012
Teleperformance January 2006 - January 2011
Skills
Graphic Design, InDesign, Flash, User Experience, Web Development, Logo Design, WordPress, User Interface Design, Adobe Creative Suite, Brochures, Mac, Microsoft Office, Dreamweaver, OS X, PHP, XML, Windows, Graphic Arts, Pre-press, Postcards, Layout, Posters, Illustration, Banners, Typography, CSS3, JavaScript, HTML 5, MySQL, Web Design, Image Editing, Illustrator, XHTML, CMS, Web 2.0, Website Development, RSS, AJAX, jQuery, Red Hat Linux, API, Apache, Web Applications, Storyboarding, HTML, Databases, Photoshop, CSS, HTML5
Education
Florida International University 2005 — 2012
BS, Computer Science
Florida International University 2005 — 2011
Bachelor of Arts (B.A.), Fine/Studio Arts, General
BLAX Swan Production January 2011 - Present
White Coat NFH January 2012 - May 2014
Club flyers 2011 - 2012
Teleperformance January 2006 - January 2011
Skills
Graphic Design, InDesign, Flash, User Experience, Web Development, Logo Design, WordPress, User Interface Design, Adobe Creative Suite, Brochures, Mac, Microsoft Office, Dreamweaver, OS X, PHP, XML, Windows, Graphic Arts, Pre-press, Postcards, Layout, Posters, Illustration, Banners, Typography, CSS3, JavaScript, HTML 5, MySQL, Web Design, Image Editing, Illustrator, XHTML, CMS, Web 2.0, Website Development, RSS, AJAX, jQuery, Red Hat Linux, API, Apache, Web Applications, Storyboarding, HTML, Databases, Photoshop, CSS, HTML5
Education
Florida International University 2005 — 2012
BS, Computer Science
Florida International University 2005 — 2011
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Joevannie Henry Joevannie Henry's Teleperformance Experience October 2010 - March 2011
Job Up
Industry Consumer Services
Experience
Hertz Local Edition January 2013 - Present
Teleperformance October 2010 - March 2011
Bank Atlantic March 2009 - June 2009
Skills
Microsoft Office, Customer Service, Social Networking, Leadership, PowerPoint, Microsoft Excel, Social Media Marketing, Event Management, Training, Microsoft Word
Education
Keiser University-Ft Lauderdale 2014 — 2016
Master of Business Administration (MBA)
Full Sail University 2008 — 2012
Masters, Entertainment Business
Florida Career College 2008 — 2011
Bachelars, Business Administration
Hertz Local Edition January 2013 - Present
Teleperformance October 2010 - March 2011
Bank Atlantic March 2009 - June 2009
Skills
Microsoft Office, Customer Service, Social Networking, Leadership, PowerPoint, Microsoft Excel, Social Media Marketing, Event Management, Training, Microsoft Word
Education
Keiser University-Ft Lauderdale 2014 — 2016
Master of Business Administration (MBA)
Full Sail University 2008 — 2012
Masters, Entertainment Business
Florida Career College 2008 — 2011
Bachelars, Business Administration
Oria Dukes Oria Dukes's Teleperformance Experience May 2008 - August 2008
Job Customer Service Rep
Industry Consumer Services
Experience
Robert half - office team December 2010 - January 2011
Homewood Suites, Hilton Inc January 2009 - June 2009
Kelly Services (BCBS) September 2008 - January 2009
Teleperformance May 2008 - August 2008
Education
Fayetteville State University 2005 — 2007
N/A, Psychology
Marlboro County High School 2001 — 2005
High School, General Studies
Fayetteville State University
Psychology, Human Services
Marlboro County High
General StudiesHigh School Diploma
Robert half - office team December 2010 - January 2011
Homewood Suites, Hilton Inc January 2009 - June 2009
Kelly Services (BCBS) September 2008 - January 2009
Teleperformance May 2008 - August 2008
Education
Fayetteville State University 2005 — 2007
N/A, Psychology
Marlboro County High School 2001 — 2005
High School, General Studies
Fayetteville State University
Psychology, Human Services
Marlboro County High
General StudiesHigh School Diploma
Christian Petit-Frere Christian Petit-Frere's Teleperformance Experience Sales Associate/VendorMacy'sJune 2004 - July 2005
Job Technical Service Engineer at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance Sales Associate/VendorMacy'sJune 2004 - July 2005
Suffolk County Community College September 2004 - May 2005
Education
Florida International University - College of Business 2005 — 2007
BBA, International Business
Teleperformance Sales Associate/VendorMacy'sJune 2004 - July 2005
Suffolk County Community College September 2004 - May 2005
Education
Florida International University - College of Business 2005 — 2007
BBA, International Business
Sheri Galvin Sheri Galvin's Teleperformance Experience September 2010 - January 2012
Job Customer Care Director at Augusta Sportswear
Industry Human Resources
Experience
Augusta Sportswear May 2014 - Present
Automatic Data Processing January 2012 - May 2014
Teleperformance September 2010 - January 2012
T-Mobile July 2007 - June 2010
Urban Outfitters June 2005 - June 2007
Skills
Call Centers, Process Improvement, Management, Human Resources, Training, Leadership, Performance Management, Recruiting, Team Management, Customer Satisfaction, Strategy, Team Building, Project Management, Coaching, Customer Retention
Education
Georgia Southern University
Management
Augusta Sportswear May 2014 - Present
Automatic Data Processing January 2012 - May 2014
Teleperformance September 2010 - January 2012
T-Mobile July 2007 - June 2010
Urban Outfitters June 2005 - June 2007
Skills
Call Centers, Process Improvement, Management, Human Resources, Training, Leadership, Performance Management, Recruiting, Team Management, Customer Satisfaction, Strategy, Team Building, Project Management, Coaching, Customer Retention
Education
Georgia Southern University
Management
Ijeoma Uwasomba Ijeoma Uwasomba's Teleperformance Experience September 2010 - February 2013
Job U.S. Army Veteran | Human Resources and Information Technology Services
Industry Information Technology and Services
Experience
Department of Veterans Affairs January 2014 - Present
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
Teleperformance September 2010 - February 2013
Skills
Programming, Network Security, Computer Hardware, Networking, Human Resources, Network Infrastructure, Operating Systems, Databases, Printers, Leadership, Windows 7, System Administration, Network Administration, Troubleshooting, Security, Database Administration, SharePoint, Visio, A+ Certified, Windows Server, ITIL, Microsoft SQL Server, Customer Service, XP, SQL, Active Directory, VMware, Oracle, Security+, HTML, Information Technology, Microsoft Office, Microsoft Exchange, Servers, Technical Support, Software Documentation, Testing, Training, Hardware, Computer Security, Program Management, Help Desk Support, Microsoft Certified..., DNS, TCP/IP, Citrix, Software Installation, VPN, Cisco Technologies, Disaster Recovery
Education
Strayer University 2010 — 2012
Master's degree, Information Systems
The Academy of South Florida 2009 — 2010
Vocational, Information Technology
Florida International University 2006 — 2009
Bachelor of Science, Information Technology
United States Army 2001 — 2009
Human Resource Specialist
Department of Veterans Affairs January 2014 - Present
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
U.S. Department of Veterans Affairs 2014 - 2014
Teleperformance September 2010 - February 2013
Skills
Programming, Network Security, Computer Hardware, Networking, Human Resources, Network Infrastructure, Operating Systems, Databases, Printers, Leadership, Windows 7, System Administration, Network Administration, Troubleshooting, Security, Database Administration, SharePoint, Visio, A+ Certified, Windows Server, ITIL, Microsoft SQL Server, Customer Service, XP, SQL, Active Directory, VMware, Oracle, Security+, HTML, Information Technology, Microsoft Office, Microsoft Exchange, Servers, Technical Support, Software Documentation, Testing, Training, Hardware, Computer Security, Program Management, Help Desk Support, Microsoft Certified..., DNS, TCP/IP, Citrix, Software Installation, VPN, Cisco Technologies, Disaster Recovery
Education
Strayer University 2010 — 2012
Master's degree, Information Systems
The Academy of South Florida 2009 — 2010
Vocational, Information Technology
Florida International University 2006 — 2009
Bachelor of Science, Information Technology
United States Army 2001 — 2009
Human Resource Specialist
Moises Marquez Moises Marquez's Teleperformance Experience April 2008 - June 2010
Job Creative Director at MBK Associates
Industry Public Relations and Communications
Experience
MBK Associates April 2011 - Present
Triax Associates August 2009 - March 2011
Teleperformance April 2008 - June 2010
Mervyn's November 2005 - April 2008
Skills
Social Media, Event Planning, Photoshop, Adobe Creative Suite, Advertising, Fashion, Human Resources, Marketing, Marketing Communications, Merchandising, Public Relations, Social Media Marketing, Brand Development
Education
Fashion Institute of Design & Merchandising 2009 — 2011
Associates, Visual Communications
Fashion Institute of Design & Merchandising 2009 — 2011
Associates Degree, VisualCommunications
MBK Associates April 2011 - Present
Triax Associates August 2009 - March 2011
Teleperformance April 2008 - June 2010
Mervyn's November 2005 - April 2008
Skills
Social Media, Event Planning, Photoshop, Adobe Creative Suite, Advertising, Fashion, Human Resources, Marketing, Marketing Communications, Merchandising, Public Relations, Social Media Marketing, Brand Development
Education
Fashion Institute of Design & Merchandising 2009 — 2011
Associates, Visual Communications
Fashion Institute of Design & Merchandising 2009 — 2011
Associates Degree, VisualCommunications
Brian Jarecki's Teleperformance Experience June 2005 - July 2005
Job Software Engineer at CDK Global
Industry Information Technology and Services
Experience
CDK Global October 2014 - Present
Digital Motorworks / IntegraLink April 2012 - Present
IntegraLink / Digital Motorworks April 2009 - April 2012
IntegraLink division of ADP July 2006 - April 2009
Teleperformance June 2005 - July 2005
Skills
SQL, XML, Agile Methodologies, Perl, Windows Automation, Data Analysis, Quality Assurance, MySQL, Problem Analysis, Creative Problem Solving, Troubleshooting, Unix, Databases, Process Improvement, Software Development
Education
Franklin University 2012 — 2015
Information Technology
Ohio State University 1996 — 2000
Theatrical production and design
CDK Global October 2014 - Present
Digital Motorworks / IntegraLink April 2012 - Present
IntegraLink / Digital Motorworks April 2009 - April 2012
IntegraLink division of ADP July 2006 - April 2009
Teleperformance June 2005 - July 2005
Skills
SQL, XML, Agile Methodologies, Perl, Windows Automation, Data Analysis, Quality Assurance, MySQL, Problem Analysis, Creative Problem Solving, Troubleshooting, Unix, Databases, Process Improvement, Software Development
Education
Franklin University 2012 — 2015
Information Technology
Ohio State University 1996 — 2000
Theatrical production and design
Coni McSwain Coni McSwain's Teleperformance Experience November 2011 - February 2012
Job At Home Advisor for Apple Online Store
Industry Hospitality
Experience
Roth Staffing March 2015 - June 2015
Public Storage May 2014 - May 2015
Mears Transportation June 2012 - June 2014
Teleperformance November 2011 - February 2012
Atchison Transportation Servcies April 2010 - October 2010
Moorhead & Nicolini, CPA’s May 2008 - April 2009
Walt Disney World October 1996 - May 2008
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Word, Team Building, Teamwork, Outlook, Team Leadership, Troubleshooting, Call Centers, Data Entry, Hospitality, Salesforce.com, Product Development, Customer Satisfaction, Administration
Education
Florida Southern College 1986 — 1987
Associate's Degree, Computer Installation and Repair Technology/Technician
Colonial High School 1979 — 1982
Mathematics and Computer Science
Roth Staffing March 2015 - June 2015
Public Storage May 2014 - May 2015
Mears Transportation June 2012 - June 2014
Teleperformance November 2011 - February 2012
Atchison Transportation Servcies April 2010 - October 2010
Moorhead & Nicolini, CPA’s May 2008 - April 2009
Walt Disney World October 1996 - May 2008
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Word, Team Building, Teamwork, Outlook, Team Leadership, Troubleshooting, Call Centers, Data Entry, Hospitality, Salesforce.com, Product Development, Customer Satisfaction, Administration
Education
Florida Southern College 1986 — 1987
Associate's Degree, Computer Installation and Repair Technology/Technician
Colonial High School 1979 — 1982
Mathematics and Computer Science
Chris Suel Chris Suel's Teleperformance Experience January 2006 - March 2008
Job Case Manager at Franklin County Children Service
Industry Consumer Services
Experience
Franklin County Children Service July 2013 - Present
Progressive Medical, Inc. October 2012 - April 2013
Wright State University April 2008 - December 2010
Montgomery Court Civil Review Board August 2007 - August 2009
Teleperformance January 2006 - March 2008
Skills
Cooking, Leadership, Management, Customer Service, Food, Food & Beverage, Recipes, Payroll, Sales Management, Invoicing, Time Management, PowerPoint, Microsoft Office, Event Planning, Data Entry, Microsoft Word, Public Speaking, Microsoft Excel, Critical Thinking, Social Media, Teamwork
Education
Franklin University 2015 — 2016
Master of Arts (M.A.), Public Administration, 3.0
Wright State University 2004 — 2010
Bachelor, Sociology
Franklin County Children Service July 2013 - Present
Progressive Medical, Inc. October 2012 - April 2013
Wright State University April 2008 - December 2010
Montgomery Court Civil Review Board August 2007 - August 2009
Teleperformance January 2006 - March 2008
Skills
Cooking, Leadership, Management, Customer Service, Food, Food & Beverage, Recipes, Payroll, Sales Management, Invoicing, Time Management, PowerPoint, Microsoft Office, Event Planning, Data Entry, Microsoft Word, Public Speaking, Microsoft Excel, Critical Thinking, Social Media, Teamwork
Education
Franklin University 2015 — 2016
Master of Arts (M.A.), Public Administration, 3.0
Wright State University 2004 — 2010
Bachelor, Sociology
Lacey Worley Lacey Worley's Teleperformance Experience July 2007 - May 2009
Job Graphic Designer Proficent in Adobe Creative Suites
Industry Graphic Design
Experience
SzeChuan Chinese Restaurant July 2010 - September 2015
Food Concepts International / Abuelo's November 2012 - January 2014
Teleperformance July 2007 - May 2009
Skills
Adobe Creative Suite, Customer Service, Social Media, Facebook, Event Planning, Microsoft Office, Social Media Marketing, Customer Satisfaction, Advertising, Marketing, Magazine Layout Design, Logo Design, Photography, Team Leadership, Sales, Teamwork, Leadership, Customer Experience, Photoshop, Training, Management, Time Management, Illustrator
Education
Hardin-Simmons University 2012 — 2014
Bachelor of Arts (B.A.), Graphic Design
Cisco College 2008 — 2011
Associate of Arts (A.A.), General Studies
SzeChuan Chinese Restaurant July 2010 - September 2015
Food Concepts International / Abuelo's November 2012 - January 2014
Teleperformance July 2007 - May 2009
Skills
Adobe Creative Suite, Customer Service, Social Media, Facebook, Event Planning, Microsoft Office, Social Media Marketing, Customer Satisfaction, Advertising, Marketing, Magazine Layout Design, Logo Design, Photography, Team Leadership, Sales, Teamwork, Leadership, Customer Experience, Photoshop, Training, Management, Time Management, Illustrator
Education
Hardin-Simmons University 2012 — 2014
Bachelor of Arts (B.A.), Graphic Design
Cisco College 2008 — 2011
Associate of Arts (A.A.), General Studies
Tiarra Jensen's Teleperformance Experience January 2012 - December 2012
Job Phi Theta Kappa Honors Alumni Looking for an Accounting internship
Industry Accounting
Experience
Fox and Hounds Hair Studio and Day Spa October 2013 - September 2015
Phi Theta Kappa October 2014 - May 2015
Phi Theta Kappa February 2014 - May 2015
A+ Hair April 2013 - October 2013
Claire's Accessories February 2013 - June 2013
Teleperformance January 2012 - December 2012
Keva Juice May 2010 - December 2012
Brain Freeze Sno Cone Shack June 2008 - August 2010
Halloween boutique October 2009 - November 2009
Precious Moments January 2004 - May 2008
Skills
Office Management, Customer Satisfaction, Inbound Marketing, Sales, Customer Service, Phone Etiquette, Customer Experience, Data Entry, Cashiering, Telemarketing, Multi-line Phone
Education
Illinois State University 2015 — 2017
Bachelor of Science (B.S.), Accounting and Information Systems
Heartland Community College 2013 — 2015
Associate of Science (A.S.), Accounting and business information systems
•Oliver Finley Academy of Cosmetology 2010 — 2011
Associate's degree, Cosmetology
Borah Senior high school
Fox and Hounds Hair Studio and Day Spa October 2013 - September 2015
Phi Theta Kappa October 2014 - May 2015
Phi Theta Kappa February 2014 - May 2015
A+ Hair April 2013 - October 2013
Claire's Accessories February 2013 - June 2013
Teleperformance January 2012 - December 2012
Keva Juice May 2010 - December 2012
Brain Freeze Sno Cone Shack June 2008 - August 2010
Halloween boutique October 2009 - November 2009
Precious Moments January 2004 - May 2008
Skills
Office Management, Customer Satisfaction, Inbound Marketing, Sales, Customer Service, Phone Etiquette, Customer Experience, Data Entry, Cashiering, Telemarketing, Multi-line Phone
Education
Illinois State University 2015 — 2017
Bachelor of Science (B.S.), Accounting and Information Systems
Heartland Community College 2013 — 2015
Associate of Science (A.S.), Accounting and business information systems
•Oliver Finley Academy of Cosmetology 2010 — 2011
Associate's degree, Cosmetology
Borah Senior high school
Thiago Raphael's Teleperformance Experience August 2015 - Present
Job Quality Assurance Analyst at Teleperformance
Industry Public Relations and Communications
Experience
Teleperformance August 2015 - Present
Teleperformance May 2015 - August 2015
Easy Taxi November 2014 - March 2015
Skyline Hotels & Resorts January 2014 - March 2014
Tamarack Productions Ltd. April 2013 - September 2013
Skills
Camera Operating, Social Media Marketing, Final Cut Pro, Audacity, Pro Tools, WordPress, Microsoft Office, Journalism, News Writing, Editing, Storytelling, Video Editing, Broadcast Journalism, Clipping, Press Briefings, Multi-media Marketing..., Public Relations, Broadcast
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Ontario College Diploma, Journalism
George Brown College 2011 — 2011
Certificate, Fundamentals of Reporting
Teleperformance August 2015 - Present
Teleperformance May 2015 - August 2015
Easy Taxi November 2014 - March 2015
Skyline Hotels & Resorts January 2014 - March 2014
Tamarack Productions Ltd. April 2013 - September 2013
Skills
Camera Operating, Social Media Marketing, Final Cut Pro, Audacity, Pro Tools, WordPress, Microsoft Office, Journalism, News Writing, Editing, Storytelling, Video Editing, Broadcast Journalism, Clipping, Press Briefings, Multi-media Marketing..., Public Relations, Broadcast
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Ontario College Diploma, Journalism
George Brown College 2011 — 2011
Certificate, Fundamentals of Reporting
Jordan Rutledge's Teleperformance Experience May 2013 - August 2013
Job Student at University of TennesseeKnoxville
Industry Financial Services
Experience
Teleperformance May 2013 - August 2013
Abercrombie & Fitch June 2011 - February 2013
Skills
Studio Photography, C++, Telemarketing, Cashiering, Online Marketing
Education
The University of Tennessee College of Business Administration, Knoxville 2013 — 2016
Bachelor's Degree, Finance, General
Northeast State Community College 2011 — 2013
Teleperformance May 2013 - August 2013
Abercrombie & Fitch June 2011 - February 2013
Skills
Studio Photography, C++, Telemarketing, Cashiering, Online Marketing
Education
The University of Tennessee College of Business Administration, Knoxville 2013 — 2016
Bachelor's Degree, Finance, General
Northeast State Community College 2011 — 2013
Ronald Polisaintvil Ronald Polisaintvil's Teleperformance Experience June 2011 - October 2013
Job Music Producer at Self Employed
Industry Music
Experience
Self -Employed November 2014 - Present
Teleperformance June 2011 - October 2013
Skills
Music, Studio Recording, Mastering, Logic Pro, Recording, Music Production, Songwriting, Audio Engineering, Pro Tools, Photoshop, Keyboards, Band, Sound Editing, Musicians, Cubase, Piano, Vocal, Drums, Editing, Orchestral Music, Reason, Singing, Bass Guitar, Concerts, Public Relations, Percussion, Sound, Songs, Music Industry, Audio Post Production, Music Theory, Composition
Education
Full Sail University 2013 — 2015
Bachelors, Music Production
Full Sail University 2013 — 2015
Recording Arts Technology/Technician
Self -Employed November 2014 - Present
Teleperformance June 2011 - October 2013
Skills
Music, Studio Recording, Mastering, Logic Pro, Recording, Music Production, Songwriting, Audio Engineering, Pro Tools, Photoshop, Keyboards, Band, Sound Editing, Musicians, Cubase, Piano, Vocal, Drums, Editing, Orchestral Music, Reason, Singing, Bass Guitar, Concerts, Public Relations, Percussion, Sound, Songs, Music Industry, Audio Post Production, Music Theory, Composition
Education
Full Sail University 2013 — 2015
Bachelors, Music Production
Full Sail University 2013 — 2015
Recording Arts Technology/Technician
Donald Crooks Jr. Donald Crooks Jr.'s Teleperformance Experience August 2010 - January 2015
Job Systems Engineer at JDL Technologies
Industry Information Technology and Services
Experience
JDL Technologies August 2015 - Present
JDL Technologies January 2015 - June 2015
Teleperformance August 2010 - January 2015
The Answer Group (TAG) January 2004 - August 2010
Skills
MCITP, MCSA, MCTS, MCP, ITIL Certified, Office 365, Microsoft Exchange, Hosted Microsoft..., Microsoft Office, Citrix, VMware, Leadership, Management
Education
Florida Atlantic University
Palm Beach State College
JDL Technologies August 2015 - Present
JDL Technologies January 2015 - June 2015
Teleperformance August 2010 - January 2015
The Answer Group (TAG) January 2004 - August 2010
Skills
MCITP, MCSA, MCTS, MCP, ITIL Certified, Office 365, Microsoft Exchange, Hosted Microsoft..., Microsoft Office, Citrix, VMware, Leadership, Management
Education
Florida Atlantic University
Palm Beach State College
Joeseph T. Bythewood Shine-Johnson Joeseph T. Bythewood Shine-Johnson's Teleperformance Experience March 2005 - August 2005
Job Owner at Douhnutz publishing
Industry Music
Experience
TRANSWORLD SYSTEMS INC OwnerIM DoughNutz Publishing co.January 2010 - Present
Safelite solutions January 2014 - February 2015
Victoria's Secret September 2012 - March 2013
American Income Life Insurance Company May 2013 - 2013
Faulk co. September 2011 - January 2012
Hardin-Simmons University January 2008 - May 2010
boys & girls club of Abilene February 2006 - May 2007
Teleperformance March 2005 - August 2005
J.B. Money productions August 2001 - May 2005
Door to Door sales/ Youth achievement of America January 2000 - January 2001
Skills
Songwriting, Sound, Music, Singing, Entertainment, Social Networking, Composition, Recording, Event Planning, Event Management, Social Media, Social Media Marketing, Music Production, Marketing, Public Speaking, Piano, Customer Service, Advertising, Logic Pro, Audio Engineering, Music Industry, Keyboards, Microsoft Excel, PowerPoint, Microsoft Office, Marketing Communications, Marketing Strategy, Facebook, Editing, Pro Tools, Microsoft Word, Publishing, Copywriting, Audio Editing, Fundraising, Creative Writing, Sales, Musicians, Digital Marketing, Music Publishing, Research, Brand Development, Sound Design, Creative Direction, Video, Video Editing, Photoshop, Video Production
Education
Hardin-Simmons University 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Hardin-Simmons University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
TRANSWORLD SYSTEMS INC OwnerIM DoughNutz Publishing co.January 2010 - Present
Safelite solutions January 2014 - February 2015
Victoria's Secret September 2012 - March 2013
American Income Life Insurance Company May 2013 - 2013
Faulk co. September 2011 - January 2012
Hardin-Simmons University January 2008 - May 2010
boys & girls club of Abilene February 2006 - May 2007
Teleperformance March 2005 - August 2005
J.B. Money productions August 2001 - May 2005
Door to Door sales/ Youth achievement of America January 2000 - January 2001
Skills
Songwriting, Sound, Music, Singing, Entertainment, Social Networking, Composition, Recording, Event Planning, Event Management, Social Media, Social Media Marketing, Music Production, Marketing, Public Speaking, Piano, Customer Service, Advertising, Logic Pro, Audio Engineering, Music Industry, Keyboards, Microsoft Excel, PowerPoint, Microsoft Office, Marketing Communications, Marketing Strategy, Facebook, Editing, Pro Tools, Microsoft Word, Publishing, Copywriting, Audio Editing, Fundraising, Creative Writing, Sales, Musicians, Digital Marketing, Music Publishing, Research, Brand Development, Sound Design, Creative Direction, Video, Video Editing, Photoshop, Video Production
Education
Hardin-Simmons University 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Hardin-Simmons University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Rasean Crawley, MBA Rasean Crawley, MBA's Teleperformance Experience December 2014 - Present
Job Account Manager Client Services at Teleperformance
Industry Consumer Services
Experience
Teleperformance December 2014 - Present
Keen Dance Theater July 2014 - Present
UPS June 2004 - May 2015
ResCare July 2014 - December 2014
Express Scripts April 2013 - April 2014
Dell May 2010 - March 2013
Walmart May 2010 - March 2012
Skills
Procurement, Operations, Pharmacy Operations, Inventory Management, Inventory Control, Customer Service, Data Entry, Inventory, HIPAA, Healthcare, Retail, Distribution Center..., Customer Satisfaction, Purchasing, Pharmacy Technicians, Training, Microsoft Office, Sales, Management, Process Improvement, Call Centers, Leadership, Business Development, Team Leadership, Team Building, Public Speaking
Education
Florida Institute of Technology 2013 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Louisville 2004 — 2008
Bachelor of Science, Business Administration
Teleperformance December 2014 - Present
Keen Dance Theater July 2014 - Present
UPS June 2004 - May 2015
ResCare July 2014 - December 2014
Express Scripts April 2013 - April 2014
Dell May 2010 - March 2013
Walmart May 2010 - March 2012
Skills
Procurement, Operations, Pharmacy Operations, Inventory Management, Inventory Control, Customer Service, Data Entry, Inventory, HIPAA, Healthcare, Retail, Distribution Center..., Customer Satisfaction, Purchasing, Pharmacy Technicians, Training, Microsoft Office, Sales, Management, Process Improvement, Call Centers, Leadership, Business Development, Team Leadership, Team Building, Public Speaking
Education
Florida Institute of Technology 2013 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Louisville 2004 — 2008
Bachelor of Science, Business Administration
Patrece Edwards Patrece Edwards's Teleperformance Experience March 2009 - May 2011
Job Executive Administrative Assistant to GM
Industry Logistics and Supply Chain
Experience
Genesis Logistics May 2015 - Present
Fann and Petruccelli, P.A. May 2014 - April 2015
Appliance Outlet May 2011 - May 2014
Teleperformance March 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Event Planning, Social Media, Research, Public Speaking, PowerPoint, Teamwork, Time Management, Data Entry, Management, Leadership, English, Negotiation, Administrative..., Strategic Planning, Marketing, Invoicing, Event Management, Typing, Accounts Payable, Telephone Skills, Administration, Customer Satisfaction, Office Management, Training
Education
Florida Atlantic University
Legal Administrative Assistant/Secretary
Genesis Logistics May 2015 - Present
Fann and Petruccelli, P.A. May 2014 - April 2015
Appliance Outlet May 2011 - May 2014
Teleperformance March 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Event Planning, Social Media, Research, Public Speaking, PowerPoint, Teamwork, Time Management, Data Entry, Management, Leadership, English, Negotiation, Administrative..., Strategic Planning, Marketing, Invoicing, Event Management, Typing, Accounts Payable, Telephone Skills, Administration, Customer Satisfaction, Office Management, Training
Education
Florida Atlantic University
Legal Administrative Assistant/Secretary
jalisa hill jalisa hill's Teleperformance Experience January 2011 - May 2011
Job cashier at Delaware North Companies
Industry Hospitality
Experience
Delaware North Companies July 2011 - Present
Teleperformance January 2011 - May 2011
WIS International March 2008 - February 2009
Skills
Cashiering, Customer Service, Time Management, Data Entry, Customer Satisfaction, Telephone Skills, Hospitality, Cash Register
Education
Florida Career College- lauderdale lakes 2009 — 2011
medical offices administration
dillard high school 2004 — 2008
Delaware North Companies July 2011 - Present
Teleperformance January 2011 - May 2011
WIS International March 2008 - February 2009
Skills
Cashiering, Customer Service, Time Management, Data Entry, Customer Satisfaction, Telephone Skills, Hospitality, Cash Register
Education
Florida Career College- lauderdale lakes 2009 — 2011
medical offices administration
dillard high school 2004 — 2008
Amy Ozaistowicz's Teleperformance Experience November 2013 - March 2014
Job Temporary Office Assistant at Robert half office team
Industry Executive Office
Experience
Robert half - office team April 2015 - Present
theREVOLUTIONllc May 2014 - March 2015
American Seating Company 2015 - 2015
Teleperformance November 2013 - March 2014
CORIX Group of Companies July 2013 - October 2013
Covenant Retirement Communities 2012 - 2013
CSM Services August 2010 - February 2012
E & L Sales of Utah November 2009 - July 2010
Comfort Inn February 2010 - May 2010
Meijer August 2009 - November 2009
Skills
Filing, Cash Register, Customer Service, Cashiering, Telephone Skills, Phone Etiquette, Small Business, Microsoft Office, Typing, Organization, Efficiency, Multi Tasking, Literacy, Eye for Details, Cash Handling Experience, File Management, Photocopier, Product Management, Telecommunications..., Retail Sales, Retail, Satellite TV, Alarm Systems, Internet Services, Appointment Scheduling, Data Coding, Multi-line Phone, Switchboard, 24,000 Kph
Education
Grand Rapids Community College 2011 — 2016
Associate's Degree, Psychology, 3.6
Black River Public School 2005 — 2009
High School Diploma, 2.6 gpa
Robert half - office team April 2015 - Present
theREVOLUTIONllc May 2014 - March 2015
American Seating Company 2015 - 2015
Teleperformance November 2013 - March 2014
CORIX Group of Companies July 2013 - October 2013
Covenant Retirement Communities 2012 - 2013
CSM Services August 2010 - February 2012
E & L Sales of Utah November 2009 - July 2010
Comfort Inn February 2010 - May 2010
Meijer August 2009 - November 2009
Skills
Filing, Cash Register, Customer Service, Cashiering, Telephone Skills, Phone Etiquette, Small Business, Microsoft Office, Typing, Organization, Efficiency, Multi Tasking, Literacy, Eye for Details, Cash Handling Experience, File Management, Photocopier, Product Management, Telecommunications..., Retail Sales, Retail, Satellite TV, Alarm Systems, Internet Services, Appointment Scheduling, Data Coding, Multi-line Phone, Switchboard, 24,000 Kph
Education
Grand Rapids Community College 2011 — 2016
Associate's Degree, Psychology, 3.6
Black River Public School 2005 — 2009
High School Diploma, 2.6 gpa
Ryan Byerly's Teleperformance Experience January 2005 - January 2008
Job Administrative Coordinator at The Ohio State University Wexner Medical Center
Industry Hospital & Health Care
Experience
Orthopedic ONE January 2011 - Present
CareWorks January 2008 - January 2011
Teleperformance January 2005 - January 2008
Skills
Training, Access, EMR, Customer Service, Help Desk Support, Physicians, Management, Software Installation, Web design, graphic design, portfolio design, Apple Software, Mac OS X, iOS, Icon design, Medicine, Surgery
Education
Franklin University
Bachelor of Science, Computer Science
Orthopedic ONE January 2011 - Present
CareWorks January 2008 - January 2011
Teleperformance January 2005 - January 2008
Skills
Training, Access, EMR, Customer Service, Help Desk Support, Physicians, Management, Software Installation, Web design, graphic design, portfolio design, Apple Software, Mac OS X, iOS, Icon design, Medicine, Surgery
Education
Franklin University
Bachelor of Science, Computer Science
Eric Walker's Teleperformance Experience November 2014 - January 2015
Job MBA Candidate at Florida Atlantic University
Industry Sports
Experience
United States Army Reserve November 2012 - Present
Comcast July 2015 - August 2015
Coca-Cola Enterprises May 2015 - July 2015
Booking.com March 2015 - June 2015
Teleperformance November 2014 - January 2015
Job Corps August 2014 - October 2014
Sprint December 2013 - July 2014
Teleperformance February 2012 - December 2012
Susquehanna University August 2011 - January 2012
Trine University January 2007 - December 2010
Skills
Microsoft Excel, Business Strategy, Entrepreneurship, Microsoft Office, PowerPoint, Customer Service, Coaching, Access, Leadership, Social Media, Social Networking, Sales, Time Management
Education
Trine University 2006 — 2011
Bachelors of Science in Business Administration, Business Management/Marketing, 3.5 GPA
Trine University 2006 — 2011
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Florida Atlantic University
Master of Business Administration (M.B.A.)
United States Army Reserve November 2012 - Present
Comcast July 2015 - August 2015
Coca-Cola Enterprises May 2015 - July 2015
Booking.com March 2015 - June 2015
Teleperformance November 2014 - January 2015
Job Corps August 2014 - October 2014
Sprint December 2013 - July 2014
Teleperformance February 2012 - December 2012
Susquehanna University August 2011 - January 2012
Trine University January 2007 - December 2010
Skills
Microsoft Excel, Business Strategy, Entrepreneurship, Microsoft Office, PowerPoint, Customer Service, Coaching, Access, Leadership, Social Media, Social Networking, Sales, Time Management
Education
Trine University 2006 — 2011
Bachelors of Science in Business Administration, Business Management/Marketing, 3.5 GPA
Trine University 2006 — 2011
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Florida Atlantic University
Master of Business Administration (M.B.A.)
Shelly Hargis Shelly Hargis's Teleperformance Experience April 2008 - July 2008
Job Independent Representative at Jewelry in Candles
Industry Luxury Goods & Jewelry
Experience
Jewelry in Candles September 2013 - Present
Avon January 2012 - June 2013
Teleperformance April 2008 - July 2008
Skills
Internet Marketing,..., Typing. Advertising...., Luxury Goods, Jewelry, Merchandising, Gifts, Retail, Social Networking, Social Media Marketing, Customer Service, Entrepreneurship, Marketing, Social Media, Online Advertising, Small Business, Recruiting, Advertising
Education
Greene County Career Center 1980 — 1984
Cosmetology/Cosmetologist, General
Bellbrook Jr. High School 1977 — 1979
graduate, English Language and Literature, General
Jewelry in Candles September 2013 - Present
Avon January 2012 - June 2013
Teleperformance April 2008 - July 2008
Skills
Internet Marketing,..., Typing. Advertising...., Luxury Goods, Jewelry, Merchandising, Gifts, Retail, Social Networking, Social Media Marketing, Customer Service, Entrepreneurship, Marketing, Social Media, Online Advertising, Small Business, Recruiting, Advertising
Education
Greene County Career Center 1980 — 1984
Cosmetology/Cosmetologist, General
Bellbrook Jr. High School 1977 — 1979
graduate, English Language and Literature, General
Leonor Raguindin Leonor Raguindin's Teleperformance Experience 2009 - 2012
Job Medical Device Reprocessing Technician at SteriPro
Industry Medical Devices
Experience
SteriPro Canada April 2012 - Present
McDonald's Restaurants of Canada Limited April 2009 - May 2013
Teleperformance 2009 - 2012
Skills
Restaurant Management, Food Service, Customer Service, Time Management, Inventory Management, Restaurants, Cashiering, Customer Satisfaction, Teamwork, Food & Beverage, Inventory Control, Data Entry, Food, Process Scheduler, Training, Microsoft Word, Leadership, Employee Training, Catering
Education
Centennial College 2010 — 2011
Certificate, Sterile Supply Processing Program
Georgian College
Dialysis Technician Assistant
SteriPro Canada April 2012 - Present
McDonald's Restaurants of Canada Limited April 2009 - May 2013
Teleperformance 2009 - 2012
Skills
Restaurant Management, Food Service, Customer Service, Time Management, Inventory Management, Restaurants, Cashiering, Customer Satisfaction, Teamwork, Food & Beverage, Inventory Control, Data Entry, Food, Process Scheduler, Training, Microsoft Word, Leadership, Employee Training, Catering
Education
Centennial College 2010 — 2011
Certificate, Sterile Supply Processing Program
Georgian College
Dialysis Technician Assistant
JIHENE MANSOURI JIHENE MANSOURI's Teleperformance Experience October 2009 - May 2010
Job Financial Advisor at Desjardins
Industry Financial Services
Experience
Desjardins March 2014 - Present
Industrielle Alliance January 2012 - February 2014
Teleperformance October 2009 - May 2010
Skills
-ability to listen and..., - Strong ability to..., -Comprehensive and deep..., -Team oriented., -Problem-solving and..., Investments, Analysis, Bloomberg, Financial Analysis, Insurance, Finance, Financial Modeling, Banking, Credit, Credit Risk, Business Analysis, Corporate Finance, Business Planning, Commercial Banking, Accounting, Financial Reporting, Financial Accounting, Management, Strategic Financial..., Budgets, Leadership, Data Analysis, Team Management, Business Strategy, Change Management
Education
Canadian Securities Institute CSI 2013 — 2014
permis de conseiller en épargne collective
AMF 2011 — 2012
permis de conseiller en sécurité financière, planification financière / assurances
HEC Montréal 2010 — 2012
certificat en gestion financière, gestion
UNIVERSITÉ DE TUNIS CARTHAGE 2006 — 2010
Bachelor's Degree, art et littérature anglaise, Baccalauréat en art et littérature anglaise
LYCÉE RUE DE RUSSIE TUNISIE 2000 — 2006
High School, ECONOMIE ET GESTION, DEC
Desjardins March 2014 - Present
Industrielle Alliance January 2012 - February 2014
Teleperformance October 2009 - May 2010
Skills
-ability to listen and..., - Strong ability to..., -Comprehensive and deep..., -Team oriented., -Problem-solving and..., Investments, Analysis, Bloomberg, Financial Analysis, Insurance, Finance, Financial Modeling, Banking, Credit, Credit Risk, Business Analysis, Corporate Finance, Business Planning, Commercial Banking, Accounting, Financial Reporting, Financial Accounting, Management, Strategic Financial..., Budgets, Leadership, Data Analysis, Team Management, Business Strategy, Change Management
Education
Canadian Securities Institute CSI 2013 — 2014
permis de conseiller en épargne collective
AMF 2011 — 2012
permis de conseiller en sécurité financière, planification financière / assurances
HEC Montréal 2010 — 2012
certificat en gestion financière, gestion
UNIVERSITÉ DE TUNIS CARTHAGE 2006 — 2010
Bachelor's Degree, art et littérature anglaise, Baccalauréat en art et littérature anglaise
LYCÉE RUE DE RUSSIE TUNISIE 2000 — 2006
High School, ECONOMIE ET GESTION, DEC
Dorothy Tissue Dorothy Tissue's Teleperformance Experience March 2015 - July 2015
Job From Combat Boots to Heels; Utilizing training and experience from 30 years of Honorable Military Service.
Industry Human Resources
Experience
Teleperformance, USA August 2015 - Present
Teleperformance March 2015 - July 2015
Michigan Army National Guard May 2012 - June 2015
U.S. Army National Guard January 2000 - April 2012
United States Naval Reserve June 1995 - January 2000
United States Naval Reserve March 1985 - June 1995
Skills
Leadership, Sales Management, Customer Service, Team Building, Leadership Development, Public Speaking, Military Operations, Security Clearance, Strategic Planning, College Recruiting, Technical Recruiting, Customer Retention, Equality & Diversity, Employee Training, Public Relations, Training, Social Media, Management, Microsoft Office, Recruiting, Operational Planning, Military, Interviews, Time Management, Program Management, Human Resources, Government, Organizational..., Command, Sales, Analysis, Army, Budgets, Marketing, Personnel Management, Team Leadership, Coaching, Event Planning, Talent Acquisition, Policy, Instructor-led Training, Critical Thinking, Facilitation, Community Outreach, Mentoring, Employee Relations, Onboarding, Performance Management, Applicant Tracking..., Talent Management
Education
Excelsior College 2006 — 2008
Bachelor's Degree, Human Resources
Teleperformance, USA August 2015 - Present
Teleperformance March 2015 - July 2015
Michigan Army National Guard May 2012 - June 2015
U.S. Army National Guard January 2000 - April 2012
United States Naval Reserve June 1995 - January 2000
United States Naval Reserve March 1985 - June 1995
Skills
Leadership, Sales Management, Customer Service, Team Building, Leadership Development, Public Speaking, Military Operations, Security Clearance, Strategic Planning, College Recruiting, Technical Recruiting, Customer Retention, Equality & Diversity, Employee Training, Public Relations, Training, Social Media, Management, Microsoft Office, Recruiting, Operational Planning, Military, Interviews, Time Management, Program Management, Human Resources, Government, Organizational..., Command, Sales, Analysis, Army, Budgets, Marketing, Personnel Management, Team Leadership, Coaching, Event Planning, Talent Acquisition, Policy, Instructor-led Training, Critical Thinking, Facilitation, Community Outreach, Mentoring, Employee Relations, Onboarding, Performance Management, Applicant Tracking..., Talent Management
Education
Excelsior College 2006 — 2008
Bachelor's Degree, Human Resources
Jahlani Latif Michaud Jahlani Latif Michaud's Teleperformance Experience April 2010 - April 2012
Job Owner at JuBoi Clothing Co
Industry Fine Art
Experience
JuBoi Clothing Co May 1998 - Present
Arriva Medical February 2012 - February 2013
Teleperformance April 2010 - April 2012
Skills
Graphic Design, Microsoft Office, Customer Service, Advertising, Photoshop, Microsoft Excel, Social Media, HTML, Marketing, Windows, Outlook, Sales, Social Media Marketing, Strategic Planning, Data Entry, Microsoft Word, Project Management, Team Leadership, Management, Marketing Communications, Team Building
Education
Sanford-Brown Institute-Tampa 2014 — 2015
Bachelor of Arts (B.A.), Graphic Design, A and B
Florida Career College-Miami 2008 — 2010
Associate's degree, Graphic Design, 3.94
JuBoi Clothing Co May 1998 - Present
Arriva Medical February 2012 - February 2013
Teleperformance April 2010 - April 2012
Skills
Graphic Design, Microsoft Office, Customer Service, Advertising, Photoshop, Microsoft Excel, Social Media, HTML, Marketing, Windows, Outlook, Sales, Social Media Marketing, Strategic Planning, Data Entry, Microsoft Word, Project Management, Team Leadership, Management, Marketing Communications, Team Building
Education
Sanford-Brown Institute-Tampa 2014 — 2015
Bachelor of Arts (B.A.), Graphic Design, A and B
Florida Career College-Miami 2008 — 2010
Associate's degree, Graphic Design, 3.94
Cameron Madison Cameron Madison's Teleperformance Experience April 2013 - Present
Job Trainer at Teleperformance
Industry Consumer Services
Experience
Teleperformance April 2013 - Present
Teleperformance Augusta December 2011 - Present
Learning and Development May 2011 - December 2011
Georgia State University August 2009 - May 2011
Education
Georgia State University 2007 — 2011
Bachelor of Science (BS), Chemistry
Hephzibah High School 2003 — 2007
Teleperformance April 2013 - Present
Teleperformance Augusta December 2011 - Present
Learning and Development May 2011 - December 2011
Georgia State University August 2009 - May 2011
Education
Georgia State University 2007 — 2011
Bachelor of Science (BS), Chemistry
Hephzibah High School 2003 — 2007
Christopher Plaster's Teleperformance Experience July 2010 - May 2012
Job Operations Supervisor at GENCO
Industry Logistics and Supply Chain
Experience
GENCO November 2013 - Present
United Parcel Service March 2004 - December 2012
PepsiCo December 2012 - November 2013
United Way of Broward County August 2012 - October 2012
Teleperformance July 2010 - May 2012
Skills
Logistics Management, Organizational..., Microsoft Office, Warehouse Management, Operational Efficiency, Cost Efficiency, Time Management, Close Attention to..., Report Writing Skills, Stress Management, Multi Tasking, Hands-on Training, Teacher Training, People Skills, Goal-driven leader, Adaptability, Excellent Verbal &..., Training, Management, Data Entry
Education
Florida Atlantic University 2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
GENCO November 2013 - Present
United Parcel Service March 2004 - December 2012
PepsiCo December 2012 - November 2013
United Way of Broward County August 2012 - October 2012
Teleperformance July 2010 - May 2012
Skills
Logistics Management, Organizational..., Microsoft Office, Warehouse Management, Operational Efficiency, Cost Efficiency, Time Management, Close Attention to..., Report Writing Skills, Stress Management, Multi Tasking, Hands-on Training, Teacher Training, People Skills, Goal-driven leader, Adaptability, Excellent Verbal &..., Training, Management, Data Entry
Education
Florida Atlantic University 2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
Cindy Rosenbrook Cindy Rosenbrook's Teleperformance Experience July 2013 - August 2015
Job
Industry Mechanical or Industrial Engineering
Experience
Teleperformance July 2013 - August 2015
Booking.com May 2010 - January 2013
USA Mobility, Inc September 1998 - July 2009
Michigan Bulb Company January 1985 - May 1998
Skills
Account Management, Call Center, Customer Satisfaction, Team Leadership, Sales, Coaching, Customer Service, Leadership, Recruiting, Customer Retention, Lead Generation, Telecommunications, Cold Calling, Direct Sales, Salesforce.com, Team Building, B2B, Business Analysis, Solution Selling, Sales Process, Sales Presentations, Marketing, Call Centers, Networking, Interviews, Sales Operations, Management
Education
Ferris State University
Business Administration
Teleperformance July 2013 - August 2015
Booking.com May 2010 - January 2013
USA Mobility, Inc September 1998 - July 2009
Michigan Bulb Company January 1985 - May 1998
Skills
Account Management, Call Center, Customer Satisfaction, Team Leadership, Sales, Coaching, Customer Service, Leadership, Recruiting, Customer Retention, Lead Generation, Telecommunications, Cold Calling, Direct Sales, Salesforce.com, Team Building, B2B, Business Analysis, Solution Selling, Sales Process, Sales Presentations, Marketing, Call Centers, Networking, Interviews, Sales Operations, Management
Education
Ferris State University
Business Administration
Derek Ambrose Derek Ambrose's Teleperformance Experience February 2007 - August 2007
Job Operations Analyst at RBC Royal Bank
Industry Computer Software
Experience
RBC Royal Bank November 2010 - Present
RBC Royal Bank May 2010 - October 2010
RBC Royal Bank September 2008 - April 2009
Teleperformance February 2007 - August 2007
Skills
Unix, SQL, Java, Linux, Perl, Websphere, Operating Systems, .NET, Tivoli, Citrix, XHTML, Desktop Administration, Flash, Telnet, TestPartner, DOS, OS/400, Browsers, VBScript, Visual Basic, Windows, Quality Assurance, Scripting, SQL Server, XML, Quality Center, Visio, ASP.NET, MS Project, Database Design, TCP/IP, Shell Scripting, COBOL, Visual Studio, Access, VBA, JCL, VB.NET, HTML, JavaScript, SDLC, XP, AIX, DB2, User Acceptance Testing, IIS, Microsoft SQL Server, Data Warehousing, Systems Analysis, HP Quality Center
Education
Seneca College 2007 — 2010
Diploma, Computer Programming
Fleming College 2005 — 2006
Certificate, General Arts and Sciences - University Transfer
RBC Royal Bank November 2010 - Present
RBC Royal Bank May 2010 - October 2010
RBC Royal Bank September 2008 - April 2009
Teleperformance February 2007 - August 2007
Skills
Unix, SQL, Java, Linux, Perl, Websphere, Operating Systems, .NET, Tivoli, Citrix, XHTML, Desktop Administration, Flash, Telnet, TestPartner, DOS, OS/400, Browsers, VBScript, Visual Basic, Windows, Quality Assurance, Scripting, SQL Server, XML, Quality Center, Visio, ASP.NET, MS Project, Database Design, TCP/IP, Shell Scripting, COBOL, Visual Studio, Access, VBA, JCL, VB.NET, HTML, JavaScript, SDLC, XP, AIX, DB2, User Acceptance Testing, IIS, Microsoft SQL Server, Data Warehousing, Systems Analysis, HP Quality Center
Education
Seneca College 2007 — 2010
Diploma, Computer Programming
Fleming College 2005 — 2006
Certificate, General Arts and Sciences - University Transfer
Preston D Collins Preston D Collins's Teleperformance Experience April 2007 - October 2010
Job Project Manager at Westell
Industry Consumer Services
Experience
Westell November 2014 - Present
Westell October 2010 - November 2014
Teleperformance April 2007 - October 2010
Teleperformance September 2004 - April 2007
Teleperformance February 2004 - September 2004
LUCENT TECHNOLOGIES June 1998 - March 2003
Skills
Telecommunications, VoIP, Integration, Troubleshooting, Call Center, Linux, Unix, Wireless, Windows, Program Management, Project Management, Perl, Requirements Analysis, Team Leadership, TCP/IP
Education
Franklin University 2005 — 2007
Master's Degree, Computer Science
Tuskegee University 1991 — 1998
Bachelor's Degree, Computer Science
Westell November 2014 - Present
Westell October 2010 - November 2014
Teleperformance April 2007 - October 2010
Teleperformance September 2004 - April 2007
Teleperformance February 2004 - September 2004
LUCENT TECHNOLOGIES June 1998 - March 2003
Skills
Telecommunications, VoIP, Integration, Troubleshooting, Call Center, Linux, Unix, Wireless, Windows, Program Management, Project Management, Perl, Requirements Analysis, Team Leadership, TCP/IP
Education
Franklin University 2005 — 2007
Master's Degree, Computer Science
Tuskegee University 1991 — 1998
Bachelor's Degree, Computer Science
Courtney Franklin's Teleperformance Experience September 2003 - April 2004
Job Experienced BPO Director
Industry Outsourcing/Offshoring
Experience
Anderson DDB Health and Lifestyle May 2008 - Present
Resolve Corporation November 2006 - February 2008
SeaBreeze Filtration Systems September 2004 - November 2006
Teleperformance September 2003 - April 2004
Sitel 2000 - 2003
CANADIAN RED CROSS SOCIETY January 1999 - February 2000
VOXDATA, Toronto ON 1998 - 2000
PRIMERICA TRAVELERS GROUP 1997 - 1998
S&P DATA 1995 - 1997
SMART TALK NETWORK (STN) 1994 - 1995
Education
George Brown College
Business Administration
Anderson DDB Health and Lifestyle May 2008 - Present
Resolve Corporation November 2006 - February 2008
SeaBreeze Filtration Systems September 2004 - November 2006
Teleperformance September 2003 - April 2004
Sitel 2000 - 2003
CANADIAN RED CROSS SOCIETY January 1999 - February 2000
VOXDATA, Toronto ON 1998 - 2000
PRIMERICA TRAVELERS GROUP 1997 - 1998
S&P DATA 1995 - 1997
SMART TALK NETWORK (STN) 1994 - 1995
Education
George Brown College
Business Administration
Wesley Kroeker Wesley Kroeker's Teleperformance Experience June 1999 - November 2001
Job Associate Software Engineer at Mediware Information Systems, Inc.
Industry Computer Software
Experience
Mediware Information Systems, Inc. July 2010 - Present
AT&T March 2002 - May 2010
Teleperformance June 1999 - November 2001
Skills
SSIS, T-SQL, Integration, SQL, Databases, Microsoft SQL Server, Data Center, VMware, IIS, Troubleshooting, Windows Server, Networking, IT Operations, System Administration, Servers, Active Directory, Software Documentation, Visio, Microsoft Office, Windows, Vendor Management, VPN, Network Administration, Security, Software Installation, Computer Hardware, Disaster Recovery, Citrix, Network Security, Database Administration, Visual Basic, VBScript, Virtualization, Technical Support, Windows 7, Help Desk Support
Education
Franklin University
Mediware Information Systems, Inc. July 2010 - Present
AT&T March 2002 - May 2010
Teleperformance June 1999 - November 2001
Skills
SSIS, T-SQL, Integration, SQL, Databases, Microsoft SQL Server, Data Center, VMware, IIS, Troubleshooting, Windows Server, Networking, IT Operations, System Administration, Servers, Active Directory, Software Documentation, Visio, Microsoft Office, Windows, Vendor Management, VPN, Network Administration, Security, Software Installation, Computer Hardware, Disaster Recovery, Citrix, Network Security, Database Administration, Visual Basic, VBScript, Virtualization, Technical Support, Windows 7, Help Desk Support
Education
Franklin University
Daniel Smith Sr. Daniel Smith Sr.'s Teleperformance Experience December 2010 - May 2011
Job Youth Care Worker II/Third Shift Supervisor at G4S
Industry Consumer Services
Experience
G4S November 2013 - Present
The Coca-Cola Company May 2013 - November 2013
Kforce Inc. June 2012 - April 2013
Boy Scouts of America November 2011 - June 2012
Florida Department of Juvenile Justice November 2011 - June 2012
Faneuil Toll Operations LLC May 2011 - June 2012
FHSAA/Orange Baseball Association January 2010 - June 2012
BETA CENTER October 2009 - November 2011
Teleperformance December 2010 - May 2011
CAPRICORN40 FILMS July 2010 - December 2010
Skills
Customer Service, Promotions, Event Planning, Public Relations, Retail Management, TV production, Logistics, Market Planning, PowerPoint, Microsoft Office, Advertising, Public Speaking, Social Media, Writing, Social Media Marketing, Event Management, Inventory Management, Video Editing, Customer Relations, Blogging, Final Cut Pro, Online Marketing, Production, Budgeting, Data Entry, Peer Counseling, Mentoring, Athletes, Logistics Management, Budgets, Training, Video Production, Sales, Team Leadership, Management, Leadership, Human Resources, Networking, Store Management, Outlook, Social Networking, Analysis, Marketing, Editing, Athletics, Peer Support, Interviews, Retail, Teamwork
Education
Full Sail University 2009 — 2010
Master's of Science
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2007
B.A.
G4S November 2013 - Present
The Coca-Cola Company May 2013 - November 2013
Kforce Inc. June 2012 - April 2013
Boy Scouts of America November 2011 - June 2012
Florida Department of Juvenile Justice November 2011 - June 2012
Faneuil Toll Operations LLC May 2011 - June 2012
FHSAA/Orange Baseball Association January 2010 - June 2012
BETA CENTER October 2009 - November 2011
Teleperformance December 2010 - May 2011
CAPRICORN40 FILMS July 2010 - December 2010
Skills
Customer Service, Promotions, Event Planning, Public Relations, Retail Management, TV production, Logistics, Market Planning, PowerPoint, Microsoft Office, Advertising, Public Speaking, Social Media, Writing, Social Media Marketing, Event Management, Inventory Management, Video Editing, Customer Relations, Blogging, Final Cut Pro, Online Marketing, Production, Budgeting, Data Entry, Peer Counseling, Mentoring, Athletes, Logistics Management, Budgets, Training, Video Production, Sales, Team Leadership, Management, Leadership, Human Resources, Networking, Store Management, Outlook, Social Networking, Analysis, Marketing, Editing, Athletics, Peer Support, Interviews, Retail, Teamwork
Education
Full Sail University 2009 — 2010
Master's of Science
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2007
B.A.
LaVonne Sauls's Teleperformance Experience January 2015 - March 2015
Job Technical Specialist at The Common Application
Industry Information Technology and Services
Experience
The Common Application April 2015 - Present
Teleperformance January 2015 - March 2015
State Farm July 2014 - October 2014
Enterprise Rent-A-Car December 2013 - June 2014
Frostburg State University August 2009 - December 2013
Opeg Inc. May 2013 - August 2013
Frostburg State University Engineering Department August 2012 - May 2013
Skills
Research, Microsoft Office, PowerPoint, Higher Education, Public Speaking, Microsoft Word, Microsoft Excel, Photoshop, Customer Service, Facebook, Time Management, Social Networking, Teamwork, Data Entry, Creative Writing, Leadership, Management, Social Media
Education
Frostburg State University 2009 — 2013
Bachelor of Science (BS)
Georgia Southwestern State University 2008 — 2009
General Studies, General Studies
The Common Application April 2015 - Present
Teleperformance January 2015 - March 2015
State Farm July 2014 - October 2014
Enterprise Rent-A-Car December 2013 - June 2014
Frostburg State University August 2009 - December 2013
Opeg Inc. May 2013 - August 2013
Frostburg State University Engineering Department August 2012 - May 2013
Skills
Research, Microsoft Office, PowerPoint, Higher Education, Public Speaking, Microsoft Word, Microsoft Excel, Photoshop, Customer Service, Facebook, Time Management, Social Networking, Teamwork, Data Entry, Creative Writing, Leadership, Management, Social Media
Education
Frostburg State University 2009 — 2013
Bachelor of Science (BS)
Georgia Southwestern State University 2008 — 2009
General Studies, General Studies
Lester Caceres's Teleperformance Experience June 2010 - July 2011
Job IT Analyst at Orion Jet Center
Industry Information Technology and Services
Experience
Orion Jet Center August 2013 - Present
Verizon Terremark July 2012 - August 2013
PlumChoice April 2012 - July 2012
Advanced Micro Services February 2012 - April 2012
Bijoux Terner LLC October 2011 - January 2012
Arise Virtual Solutions Inc. July 2011 - October 2011
Teleperformance June 2010 - July 2011
Alamo Rent A Car July 2009 - August 2010
Microtronics Overseas / Rent A Cellular, Inc. September 2005 - June 2009
Skills
Active Directory, VPN, Microsoft Exchange, Software Installation, Troubleshooting, Servers, Windows, Routers, Blackberry Enterprise..., Cisco Technologies, Printers, Networking, Remote Access, Windows 7, Microsoft Office, Virus Removal, System Deployment, WAN, Windows Server, Spanish, Sonicwall, Cisco VPN, Outlook, Peripherals, LogMeIn, RSA SecurID, Bomgar, Portuguese, Hardware Diagnostics, RSA Tokens, Sonicwall VPN, TeamViewer, Internet Troubleshooting, Citrix, Citrix Share File, WSUS, SSM, Maxxes, Spiceworks, SonicWALL
Education
ITT Technical Institute 2015 — 2015
Bachelor’s Degree, Information Technology Project Management
Florida Career College-Miami 2004 — 2011
Associates, IT Network Engineer
Florida Career College-Pembroke Pines 2003 — 2005
Associates, PC Repair Technician
Orion Jet Center August 2013 - Present
Verizon Terremark July 2012 - August 2013
PlumChoice April 2012 - July 2012
Advanced Micro Services February 2012 - April 2012
Bijoux Terner LLC October 2011 - January 2012
Arise Virtual Solutions Inc. July 2011 - October 2011
Teleperformance June 2010 - July 2011
Alamo Rent A Car July 2009 - August 2010
Microtronics Overseas / Rent A Cellular, Inc. September 2005 - June 2009
Skills
Active Directory, VPN, Microsoft Exchange, Software Installation, Troubleshooting, Servers, Windows, Routers, Blackberry Enterprise..., Cisco Technologies, Printers, Networking, Remote Access, Windows 7, Microsoft Office, Virus Removal, System Deployment, WAN, Windows Server, Spanish, Sonicwall, Cisco VPN, Outlook, Peripherals, LogMeIn, RSA SecurID, Bomgar, Portuguese, Hardware Diagnostics, RSA Tokens, Sonicwall VPN, TeamViewer, Internet Troubleshooting, Citrix, Citrix Share File, WSUS, SSM, Maxxes, Spiceworks, SonicWALL
Education
ITT Technical Institute 2015 — 2015
Bachelor’s Degree, Information Technology Project Management
Florida Career College-Miami 2004 — 2011
Associates, IT Network Engineer
Florida Career College-Pembroke Pines 2003 — 2005
Associates, PC Repair Technician
Gaietry Basdeo's Teleperformance Experience 2015 - 2015
Job Lead QA Analyst at Basdeo Technology
Industry Computer Software
Experience
Basdeo Technology August 2014 - Present
Basdeo Technology, LLC. January 2009 - Present
Teleperformance 2015 - 2015
IBM September 2013 - August 2014
PEER 1 Hosting December 2010 - December 2012
Snology, LLC 2010 - 2011
Carnival Corporation September 2010 - November 2010
Saveology.com ™ March 2009 - March 2010
LexisNexis September 2007 - December 2008
Blue Frog Solutions October 2006 - June 2007
Skills
Quality Assurance, SDLC, Requirements Analysis, SQL, Testing, Software Project..., Process Improvement, Process Management, Software Quality Control, Outsourcing, Program Management, Cloud Computing, Software Development, Test Automation, MS Project, Management, Test Planning, Software Quality..., Microsoft Project
Education
The Academy 2015 — 2015
Cyber Security
La Trobe University 2007 — 2009
BA, Hindi
Florida Atlantic University 1997 — 2009
BS, Computer Science, Software Engineering
Queens College
Pre-Law Studies
Basdeo Technology August 2014 - Present
Basdeo Technology, LLC. January 2009 - Present
Teleperformance 2015 - 2015
IBM September 2013 - August 2014
PEER 1 Hosting December 2010 - December 2012
Snology, LLC 2010 - 2011
Carnival Corporation September 2010 - November 2010
Saveology.com ™ March 2009 - March 2010
LexisNexis September 2007 - December 2008
Blue Frog Solutions October 2006 - June 2007
Skills
Quality Assurance, SDLC, Requirements Analysis, SQL, Testing, Software Project..., Process Improvement, Process Management, Software Quality Control, Outsourcing, Program Management, Cloud Computing, Software Development, Test Automation, MS Project, Management, Test Planning, Software Quality..., Microsoft Project
Education
The Academy 2015 — 2015
Cyber Security
La Trobe University 2007 — 2009
BA, Hindi
Florida Atlantic University 1997 — 2009
BS, Computer Science, Software Engineering
Queens College
Pre-Law Studies
Erik Jul, MA, MBA, ACS, ALB's Teleperformance Experience October 2004 - December 2009
Job Certified Change Management Professional (Prosci) and Sr. Business Analyst
Industry Management Consulting
Experience
Quick Solutions LLC December 2012 - Present
Franklin University January 2012 - Present
OSU Extension April 2011 - Present
Prosci Certified January 2010 - Present
Toastmasters International July 2013 - June 2014
Franklin #524 Toastmasters Club July 2012 - June 2013
McGraw-Hill Companies August 2010 - March 2012
Teleperformance October 2004 - December 2009
dba Erik Jul 2002 - 2004
OCLC Online Computer Library Center, Inc. 2000 - 2002
Skills
Business Analysis, Business Strategy, Marketing Strategy, Market Analysis, Financial Analysis, Product Development, Business Management, Project Planning, Agile Project Management, Lean Sigma, Program Management, Leadership Development, Operations Management, Coaching, Training & Development, Learning, Organizational..., Organizational..., Organizational..., Marketing Communications, Technical Writing, Proposal Writing, Grant Writing, Speech Writing, Public Speaking, Call Center, Employee Training, Management, Call Centers, Strategy, Staff Development, CRM, Blogging, Team Building, Process Improvement, Project Management, Leadership, Strategic Planning, Talent Management, Analysis, Human Resources, Performance Management, Outsourcing, Training, Business Process, Consulting, Mentoring, Team Leadership, Change Management
Education
Franklin University 1996 — 1998
MBA, Knowledge Management and Organizational Development
The Ohio State University 1980 — 1985
Master of Arts (M.A.), Classics
Hope College 1978 — 1980
BA, Liberal Arts
Quick Solutions LLC December 2012 - Present
Franklin University January 2012 - Present
OSU Extension April 2011 - Present
Prosci Certified January 2010 - Present
Toastmasters International July 2013 - June 2014
Franklin #524 Toastmasters Club July 2012 - June 2013
McGraw-Hill Companies August 2010 - March 2012
Teleperformance October 2004 - December 2009
dba Erik Jul 2002 - 2004
OCLC Online Computer Library Center, Inc. 2000 - 2002
Skills
Business Analysis, Business Strategy, Marketing Strategy, Market Analysis, Financial Analysis, Product Development, Business Management, Project Planning, Agile Project Management, Lean Sigma, Program Management, Leadership Development, Operations Management, Coaching, Training & Development, Learning, Organizational..., Organizational..., Organizational..., Marketing Communications, Technical Writing, Proposal Writing, Grant Writing, Speech Writing, Public Speaking, Call Center, Employee Training, Management, Call Centers, Strategy, Staff Development, CRM, Blogging, Team Building, Process Improvement, Project Management, Leadership, Strategic Planning, Talent Management, Analysis, Human Resources, Performance Management, Outsourcing, Training, Business Process, Consulting, Mentoring, Team Leadership, Change Management
Education
Franklin University 1996 — 1998
MBA, Knowledge Management and Organizational Development
The Ohio State University 1980 — 1985
Master of Arts (M.A.), Classics
Hope College 1978 — 1980
BA, Liberal Arts
Martina Kromer's Teleperformance Experience November 1996 - September 2003
Job Strategic Planning at Dell
Industry Financial Services
Experience
Dell October 2007 - Present
Dell June 2006 - September 2007
Dell October 2003 - May 2006
Teleperformance November 1996 - September 2003
Skills
Business Process..., Strategic Planning, Project Management, Leadership, Vendor Management, Outsourcing, Process Improvement, Business Analysis, Program Management, Change Management, Cross-functional Team..., Strategy, Team Management, Business Development, Management
Education
Fachhochschule des bfi Wien 1979 — 1984
Dell October 2007 - Present
Dell June 2006 - September 2007
Dell October 2003 - May 2006
Teleperformance November 1996 - September 2003
Skills
Business Process..., Strategic Planning, Project Management, Leadership, Vendor Management, Outsourcing, Process Improvement, Business Analysis, Program Management, Change Management, Cross-functional Team..., Strategy, Team Management, Business Development, Management
Education
Fachhochschule des bfi Wien 1979 — 1984
Melissa Tourtellotte's Teleperformance Experience March 2009 - April 2011
Job Director of Marketing, Bassett Healthcare Network
Industry Marketing and Advertising
Experience
Bassett Healthcare Network August 2014 - Present
First Night Oneonta March 2014 - Present
Bassett Healthcare Network April 2011 - July 2014
Teleperformance March 2009 - April 2011
Teleperformance August 2004 - March 2009
QVC 2002 - 2004
QVC 2001 - 2002
Simba Information 1999 - 2000
Big Enough Inc 1995 - 1999
Skills
Direct Marketing, Marketing Communications, Account Management, Promotions, Marketing Management, Social Media, Campaign Strategies, Direct Mail Campaigns, Radio Advertising, Copywriting, Copy Editing, Multi-channel Marketing, Team Management, Event Management, Advertising, Management, Email Marketing, Social Media Marketing, Direct Mail, Lead Generation, Online Marketing, Online Advertising, Marketing Strategy, Strategy, Digital Marketing, Integrated Marketing, Media Planning, SEM
Education
Hamilton College 1990 — 1994
Bachelor's Degree, Comparative Literature, Studio Art
Gilbertsville Central School 1984 — 1990
Bassett Healthcare Network August 2014 - Present
First Night Oneonta March 2014 - Present
Bassett Healthcare Network April 2011 - July 2014
Teleperformance March 2009 - April 2011
Teleperformance August 2004 - March 2009
QVC 2002 - 2004
QVC 2001 - 2002
Simba Information 1999 - 2000
Big Enough Inc 1995 - 1999
Skills
Direct Marketing, Marketing Communications, Account Management, Promotions, Marketing Management, Social Media, Campaign Strategies, Direct Mail Campaigns, Radio Advertising, Copywriting, Copy Editing, Multi-channel Marketing, Team Management, Event Management, Advertising, Management, Email Marketing, Social Media Marketing, Direct Mail, Lead Generation, Online Marketing, Online Advertising, Marketing Strategy, Strategy, Digital Marketing, Integrated Marketing, Media Planning, SEM
Education
Hamilton College 1990 — 1994
Bachelor's Degree, Comparative Literature, Studio Art
Gilbertsville Central School 1984 — 1990
Cathy Taff's Teleperformance Experience October 2012 - Present
Job Human Resources Coordinator at Teleperformance
Industry Human Resources
Experience
Teleperformance October 2012 - Present
Texas Workforce Commission February 1991 - August 2005
Skills
Professional in Human..., Americans with..., Applicant Tracking..., EEO, Employee Relations, Employment Law, Leadership Development, Interviews, Organizational..., Onboarding, Recruiting, Team Building, Training, Workforce Development
Education
University of Notre Dame 2014 — 2015
Professional Certificate in Management, Strategic Business Management, A
Sullivan University 2008 — 2011
Master of Science, Human Resource Leadership, A
Villanova University 2007 — 2008
Master Certificate, Human Resource Management, Government Contracting, HR Organizational Excellence
Excelsior College 2003 — 2005
BA, Liberal Arts
Kansas State University 2003 — 2005
History/Math
University of North Texas 1974 — 1981
Music
Teleperformance October 2012 - Present
Texas Workforce Commission February 1991 - August 2005
Skills
Professional in Human..., Americans with..., Applicant Tracking..., EEO, Employee Relations, Employment Law, Leadership Development, Interviews, Organizational..., Onboarding, Recruiting, Team Building, Training, Workforce Development
Education
University of Notre Dame 2014 — 2015
Professional Certificate in Management, Strategic Business Management, A
Sullivan University 2008 — 2011
Master of Science, Human Resource Leadership, A
Villanova University 2007 — 2008
Master Certificate, Human Resource Management, Government Contracting, HR Organizational Excellence
Excelsior College 2003 — 2005
BA, Liberal Arts
Kansas State University 2003 — 2005
History/Math
University of North Texas 1974 — 1981
Music
Dirk Heinz's Teleperformance Experience April 2006 - August 2007
Job Client Service Manager at Samaritan Technologies
Industry Information Services
Experience
Samaritan Technologies 2012 - Present
ClearOne Communications 2011 - 2012
Keystone Enterprise Services 2009 - 2011
Navitaire August 2007 - 2009
Teleperformance April 2006 - August 2007
Certiport June 2003 - January 2006
Sundance Catalog 2002 - 2003
Ovid Technologies 2001 - 2001
Freeport inc 2000 - 2001
Convergys 1996 - 2000
Skills
Project Management, Strategic Planning, Training, Workforce Management, CRM
Education
Florida Institute of Technology 1991 — 1993
Bachelors, Aircraft Systems Management
United States Naval Academy 1984 — 1987
Oceanography
Samaritan Technologies 2012 - Present
ClearOne Communications 2011 - 2012
Keystone Enterprise Services 2009 - 2011
Navitaire August 2007 - 2009
Teleperformance April 2006 - August 2007
Certiport June 2003 - January 2006
Sundance Catalog 2002 - 2003
Ovid Technologies 2001 - 2001
Freeport inc 2000 - 2001
Convergys 1996 - 2000
Skills
Project Management, Strategic Planning, Training, Workforce Management, CRM
Education
Florida Institute of Technology 1991 — 1993
Bachelors, Aircraft Systems Management
United States Naval Academy 1984 — 1987
Oceanography
Safwan Syed's Teleperformance Experience July 2005 - April 2006
Job CM Specialist
Industry Banking
Experience
Fifth Third Bank October 2015 - Present
Fifth Third Bank May 2014 - October 2015
Best Buy February 2013 - May 2014
Best Buy October 2012 - February 2013
Best Buy May 2011 - September 2012
Huntington National Bank October 2007 - August 2008
Sears Holdings Management Corporation May 2004 - August 2008
Teleperformance July 2005 - April 2006
Skills
Sales, Retail, Retail Sales, Training, Profit, Store Management, Customer Service, Customer Retention, Big Box, Inventory Control, Coaching, Merchandising, Inventory Management, Planograms, Customer Satisfaction, Employee Training, Teamwork, Visual Merchandising, Multi-channel Retail, Store Operations, Team Building, Associate Development, Driving Results, Interviews, Business Strategy, People Development, Marketing, Leadership Development, Shrinkage, Notary Public, Customer Experience, Leadership, Team Leadership, Microsoft Office, Banking, Performance Management, Hiring, Sales Management, Management, Sales Operations, Time Management, P, Finance, Credit
Education
Franklin University 2005 — 2009
eMarketing, Business Administration and Marketing
The Ohio State University 2005 — 2006
Business
Fifth Third Bank October 2015 - Present
Fifth Third Bank May 2014 - October 2015
Best Buy February 2013 - May 2014
Best Buy October 2012 - February 2013
Best Buy May 2011 - September 2012
Huntington National Bank October 2007 - August 2008
Sears Holdings Management Corporation May 2004 - August 2008
Teleperformance July 2005 - April 2006
Skills
Sales, Retail, Retail Sales, Training, Profit, Store Management, Customer Service, Customer Retention, Big Box, Inventory Control, Coaching, Merchandising, Inventory Management, Planograms, Customer Satisfaction, Employee Training, Teamwork, Visual Merchandising, Multi-channel Retail, Store Operations, Team Building, Associate Development, Driving Results, Interviews, Business Strategy, People Development, Marketing, Leadership Development, Shrinkage, Notary Public, Customer Experience, Leadership, Team Leadership, Microsoft Office, Banking, Performance Management, Hiring, Sales Management, Management, Sales Operations, Time Management, P, Finance, Credit
Education
Franklin University 2005 — 2009
eMarketing, Business Administration and Marketing
The Ohio State University 2005 — 2006
Business
Rémi Vaillancourt's Teleperformance Experience September 2005 - June 2006
Job Lead Game Designer at Ludia
Industry Computer Games
Experience
Ludia May 2014 - Present
Ludia September 2012 - May 2014
Funcom May 2010 - September 2012
CSC June 2006 - February 2010
Atelier du loisir 2007 - 2007
Teleperformance September 2005 - June 2006
GRICS February 2005 - July 2005
Skills
Video Games, Game Development, Scripting, C++, Game Design, MMO, SQL, Agile Project Management, Visual Studio, Gameplay, Windows, Team Management, Online Gaming, Quality Assurance, Computer Games, Lua, MMORPG, Microsoft Office, Mobile Games, Social Games, Game Programming, Perforce, Game Mechanics, Unity3D, JIRA, User Interface, Level Design, Unreal Engine 3, Multiplayer, Casual Games
Education
Université de Montréal - HEC Montréal 2009 — 2010
Module, Fonction de l'entreprise
Université de Montréal - HEC Montréal 2007 — 2010
Certificat, Création d'entreprise
Cegep Lionel-Groulx 2002 — 2005
DEC, Technique en informatique de gestion
Ludia May 2014 - Present
Ludia September 2012 - May 2014
Funcom May 2010 - September 2012
CSC June 2006 - February 2010
Atelier du loisir 2007 - 2007
Teleperformance September 2005 - June 2006
GRICS February 2005 - July 2005
Skills
Video Games, Game Development, Scripting, C++, Game Design, MMO, SQL, Agile Project Management, Visual Studio, Gameplay, Windows, Team Management, Online Gaming, Quality Assurance, Computer Games, Lua, MMORPG, Microsoft Office, Mobile Games, Social Games, Game Programming, Perforce, Game Mechanics, Unity3D, JIRA, User Interface, Level Design, Unreal Engine 3, Multiplayer, Casual Games
Education
Université de Montréal - HEC Montréal 2009 — 2010
Module, Fonction de l'entreprise
Université de Montréal - HEC Montréal 2007 — 2010
Certificat, Création d'entreprise
Cegep Lionel-Groulx 2002 — 2005
DEC, Technique en informatique de gestion
Eric Petersen's Teleperformance Experience August 2002 - November 2012
Job Vice President & Sales Executive at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech January 2015 - Present
Transcom November 2012 - October 2014
Teleperformance August 2002 - November 2012
First Data Corporation June 1978 - June 2002
Call Interactive/First Data Corp 1997 - 2002
Convergys 1993 - 1996
Skills
Outsourcing, Business Development, Management, Sales, Customer Experience, Marketing, Contact Centers, Relationship Management, Customer Service, IVR, BPO, Call Centers, Direct Sales, CRM, Vendor Management, Telemarketing, Operations Management, Leadership, Inbound Marketing, Customer Satisfaction, Workforce Management, Team Leadership, Call Center, Business Analysis, Process Improvement, Lead Generation, Sales Management, Call Center Development, Financial Services, Solution Selling, Strategy, Customer Retention, Account Management, Offshoring, Strategic Partnerships, Executive Management, Team Management, Salesforce.com, SaaS, P&L Management, Customer Acquisition, Telecommunications, Outsourcing Management, Start-ups, Sales Process, Business Process..., Professional Services, Sales Operations
Education
Fort Lewis College 1979 — 1983
B.A. Business Administration, Business and Economics
TeleTech January 2015 - Present
Transcom November 2012 - October 2014
Teleperformance August 2002 - November 2012
First Data Corporation June 1978 - June 2002
Call Interactive/First Data Corp 1997 - 2002
Convergys 1993 - 1996
Skills
Outsourcing, Business Development, Management, Sales, Customer Experience, Marketing, Contact Centers, Relationship Management, Customer Service, IVR, BPO, Call Centers, Direct Sales, CRM, Vendor Management, Telemarketing, Operations Management, Leadership, Inbound Marketing, Customer Satisfaction, Workforce Management, Team Leadership, Call Center, Business Analysis, Process Improvement, Lead Generation, Sales Management, Call Center Development, Financial Services, Solution Selling, Strategy, Customer Retention, Account Management, Offshoring, Strategic Partnerships, Executive Management, Team Management, Salesforce.com, SaaS, P&L Management, Customer Acquisition, Telecommunications, Outsourcing Management, Start-ups, Sales Process, Business Process..., Professional Services, Sales Operations
Education
Fort Lewis College 1979 — 1983
B.A. Business Administration, Business and Economics
Sherell Bell's Teleperformance Experience 1999 - 2003
Job Financial aid assistant at Harper College
Industry Telecommunications
Experience
Harper College February 2014 - Present
Firman Community Services May 2010 - November 2013
teleperformance 1999 - 2003
Skills
Customer Service, Call Centers, Telecommunications, Intake specialist
Education
Northeastern Illinois University 2015 — 2017
Master of Social Work (M.S.W.), Social Work
Harper College 2010 — 2014
Associate's Degree, Human Services, General
Robert Morris University - Illinois 1997 — 1999
Legal secretary diploma, Legal Assistant/Paralegal
Harper College February 2014 - Present
Firman Community Services May 2010 - November 2013
teleperformance 1999 - 2003
Skills
Customer Service, Call Centers, Telecommunications, Intake specialist
Education
Northeastern Illinois University 2015 — 2017
Master of Social Work (M.S.W.), Social Work
Harper College 2010 — 2014
Associate's Degree, Human Services, General
Robert Morris University - Illinois 1997 — 1999
Legal secretary diploma, Legal Assistant/Paralegal
Ryan McBurney's Teleperformance Experience January 2006 - March 2008
Job ADF Engineer at Kern International
Industry Information Technology and Services
Experience
Kern International August 2008 - Present
Oasis City Church 2014 - 2014
Intellisol January 2008 - August 2008
Teleperformance January 2006 - March 2008
Skills
DHCP, VPN, DNS, Routers, TCP/IP, Windows Server, Troubleshooting, Networking, Web Design, Sales, Microsoft Office, Customer Service, Strategic Planning, SQL, Operating Systems, Active Directory, Printers, Technical Support, Linux, Computer Hardware, Windows, XP, Windows 7, Hardware, Process Improvement, OS X, Windows XP Pro, System Administration, Network Administration
Education
De Vry University 2005 — 2008
Bachelor of Technical Management, Computer and Information Sciences and Support Services
Geneva College 1998 — 2001
Kern International August 2008 - Present
Oasis City Church 2014 - 2014
Intellisol January 2008 - August 2008
Teleperformance January 2006 - March 2008
Skills
DHCP, VPN, DNS, Routers, TCP/IP, Windows Server, Troubleshooting, Networking, Web Design, Sales, Microsoft Office, Customer Service, Strategic Planning, SQL, Operating Systems, Active Directory, Printers, Technical Support, Linux, Computer Hardware, Windows, XP, Windows 7, Hardware, Process Improvement, OS X, Windows XP Pro, System Administration, Network Administration
Education
De Vry University 2005 — 2008
Bachelor of Technical Management, Computer and Information Sciences and Support Services
Geneva College 1998 — 2001
Wanda Gatewood Harmon's Teleperformance Experience 2004 - 2006
Job Functional Coordinator at Huntington National Bank
Industry Banking
Experience
Huntington National Bank September 2012 - Present
Huntington National Bank May 2007 - September 2012
Teleperformance 2004 - 2006
Skills
MS Office Suite, MS Visio, Lotus Notes, Visio, Microsoft Office, Risk Management
Education
Kaplan University 2010 — 2012
Masters, Information Technology
Franklin University 2007 — 2009
BS, Information Technology
Huntington National Bank September 2012 - Present
Huntington National Bank May 2007 - September 2012
Teleperformance 2004 - 2006
Skills
MS Office Suite, MS Visio, Lotus Notes, Visio, Microsoft Office, Risk Management
Education
Kaplan University 2010 — 2012
Masters, Information Technology
Franklin University 2007 — 2009
BS, Information Technology
Melissa Sudac's Teleperformance Experience May 2015 - Present
Job Account Manager at Teleperformance, USA
Industry Consumer Services
Experience
Teleperformance May 2015 - Present
Mary Kay April 2011 - Present
Teleperformance, USA August 2014 - May 2015
Premier Education Group July 2013 - February 2014
Best Buy July 2013 - December 2013
3PL World Wide February 2002 - December 2009
Skills
Customer Service, Inventory Management, Call Centers, Event Planning, Account Management, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Sales, Microsoft Excel, Outlook, Leadership Development, Social Networking, Cosmetics, Social Media, Operations Management, E-commerce, Fragrance, Skin Care, Team Building, CRM, Coaching, Marketing
Education
Gateway Community College 2009 — 2009
Teleperformance May 2015 - Present
Mary Kay April 2011 - Present
Teleperformance, USA August 2014 - May 2015
Premier Education Group July 2013 - February 2014
Best Buy July 2013 - December 2013
3PL World Wide February 2002 - December 2009
Skills
Customer Service, Inventory Management, Call Centers, Event Planning, Account Management, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Sales, Microsoft Excel, Outlook, Leadership Development, Social Networking, Cosmetics, Social Media, Operations Management, E-commerce, Fragrance, Skin Care, Team Building, CRM, Coaching, Marketing
Education
Gateway Community College 2009 — 2009
Thomas Hollingshead's Teleperformance Experience June 2008 - February 2009
Job Technical Support Analyst at RadGov Inc., City of Columbus Department of Public Utilities
Industry Information Technology and Services
Experience
RadGov Inc., City of Columbus - Department of Public Utilities July 2014 - Present
Chillicothe Veterans Hospital May 2014 - July 2014
Eyak Technology, LLC, - Defense Supply Center Columbus August 2009 - March 2014
Tek Systems February 2009 - August 2009
Teleperformance June 2008 - February 2009
ACS Contractors July 2007 - April 2008
IForce March 2007 - July 2007
US Navy September 2003 - June 2006
US Navy September 1999 - May 2003
Skills
Security Clearance, DoD, Program Management, Troubleshooting, Visio, Top Secret, Security, Security+, Active Directory, Information Technology, Network Security, System Administration, SharePoint, Windows XP, Help Desk Support, BMC Remedy, Integration, Wireless Networking, Information Assurance, Cloud Computing, Software Installation, Computer Security, Leadership, Technical Documentation, SQL, MS Project, Technical Writing, Software Documentation, IT Management, Operating Systems, Citrix, Information Security, Windows 7, VMware, Networking, VPN, Microsoft Exchange, Project Planning, System Deployment, DNS, Windows Server, Computer Hardware, Network Administration, Servers, Disaster Recovery, Management, MySQL, Professional Services, Technical Support, Business Analysis
Education
Western Governors University 2013 — 2015
Bachelor, Information Security
Franklin University 2011 — 2012
Bachelor, Information Security
RadGov Inc., City of Columbus - Department of Public Utilities July 2014 - Present
Chillicothe Veterans Hospital May 2014 - July 2014
Eyak Technology, LLC, - Defense Supply Center Columbus August 2009 - March 2014
Tek Systems February 2009 - August 2009
Teleperformance June 2008 - February 2009
ACS Contractors July 2007 - April 2008
IForce March 2007 - July 2007
US Navy September 2003 - June 2006
US Navy September 1999 - May 2003
Skills
Security Clearance, DoD, Program Management, Troubleshooting, Visio, Top Secret, Security, Security+, Active Directory, Information Technology, Network Security, System Administration, SharePoint, Windows XP, Help Desk Support, BMC Remedy, Integration, Wireless Networking, Information Assurance, Cloud Computing, Software Installation, Computer Security, Leadership, Technical Documentation, SQL, MS Project, Technical Writing, Software Documentation, IT Management, Operating Systems, Citrix, Information Security, Windows 7, VMware, Networking, VPN, Microsoft Exchange, Project Planning, System Deployment, DNS, Windows Server, Computer Hardware, Network Administration, Servers, Disaster Recovery, Management, MySQL, Professional Services, Technical Support, Business Analysis
Education
Western Governors University 2013 — 2015
Bachelor, Information Security
Franklin University 2011 — 2012
Bachelor, Information Security
Irlanda Bessard's Teleperformance Experience October 2010 - Present
Job HR Specialist at Oasis Outsourcing
Industry
Experience
Oasis Outsourcing April 2013 - Present
Florida Atlantic University December 2012 - Present
Teleperformance October 2010 - Present
Nationwide Relocation Services December 2009 - October 2010
Florida Atlantic University January 2005 - August 2009
Education
Nova Southeastern University 2011 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
Florida Atlantic University 2004 — 2009
BA, Criminal Justice & Public Communication
Oasis Outsourcing April 2013 - Present
Florida Atlantic University December 2012 - Present
Teleperformance October 2010 - Present
Nationwide Relocation Services December 2009 - October 2010
Florida Atlantic University January 2005 - August 2009
Education
Nova Southeastern University 2011 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
Florida Atlantic University 2004 — 2009
BA, Criminal Justice & Public Communication
April Timmons's Teleperformance Experience June 2009 - February 2011
Job Operations Specialist at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase April 2011 - May 2014
Teleperformance June 2009 - February 2011
Personal Care Services, Inc. October 2003 - June 2006
Skills
Bookkeeping, Accounts Payable, A/R collections, Team Management, Accounts Receivable, Management, Customer Service, Customer Satisfaction, Avaya, Recruiting, Customer Retention, Account Management, Inbound Marketing, Mortgage Servicing, BPO, Call Centers, Telemarketing, Contact Centers, Workforce Management, Call Center Development, COPC, Customer Experience
Education
Florence-Darlington Technical College 2000 — 2003
Associate in Public Service, Legal Assistant/Paralegal
JPMorgan Chase April 2011 - May 2014
Teleperformance June 2009 - February 2011
Personal Care Services, Inc. October 2003 - June 2006
Skills
Bookkeeping, Accounts Payable, A/R collections, Team Management, Accounts Receivable, Management, Customer Service, Customer Satisfaction, Avaya, Recruiting, Customer Retention, Account Management, Inbound Marketing, Mortgage Servicing, BPO, Call Centers, Telemarketing, Contact Centers, Workforce Management, Call Center Development, COPC, Customer Experience
Education
Florence-Darlington Technical College 2000 — 2003
Associate in Public Service, Legal Assistant/Paralegal
Amanda Iverson's Teleperformance Experience August 2007 - March 2008
Job Human Services Specialist at South Carolina Department of Social Services
Industry Government Administration
Experience
South Carolina Department of Social Services March 2008 - Present
LRADAC-Lexington Richland Alcohol and Drug Abuse Council August 2010 - May 2011
Ascension Hospice August 2009 - May 2010
Teleperformance August 2007 - March 2008
McCutchen Blanton Johnson and Barnette LLP and Ellis October 2006 - January 2007
Skills
Policy, Community Outreach, Community Development
Education
University of South Carolina 2008 — 2011
Masters, Social work
University of South Carolina 2008 — 2011
Masters, Social Work
Georgia College and State University 2003 — 2005
Bachelor of Science, Psychology
South Carolina Department of Social Services March 2008 - Present
LRADAC-Lexington Richland Alcohol and Drug Abuse Council August 2010 - May 2011
Ascension Hospice August 2009 - May 2010
Teleperformance August 2007 - March 2008
McCutchen Blanton Johnson and Barnette LLP and Ellis October 2006 - January 2007
Skills
Policy, Community Outreach, Community Development
Education
University of South Carolina 2008 — 2011
Masters, Social work
University of South Carolina 2008 — 2011
Masters, Social Work
Georgia College and State University 2003 — 2005
Bachelor of Science, Psychology
Cecilia Hogarth's Teleperformance Experience October 2011 - July 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Broward County Government June 2013 - Present
TELEPERFORMANCE October 2011 - July 2012
CCH March 1997 - January 2009
Royal St. Kitts Nevis Police Force - Government of St. Kitts Nevis September 1980 - October 1990
Education
Florida Atlantic University 1991 — 1994
BBA, Computer Information Systems
Broward County Government June 2013 - Present
TELEPERFORMANCE October 2011 - July 2012
CCH March 1997 - January 2009
Royal St. Kitts Nevis Police Force - Government of St. Kitts Nevis September 1980 - October 1990
Education
Florida Atlantic University 1991 — 1994
BBA, Computer Information Systems
rittu k's Teleperformance Experience January 2001 - January 2002
Job
Industry Information Technology and Services
Experience
Teleperformance January 2001 - January 2002
System Dynamics Corp July 2000 - July 2001
Hortons January 1998 - January 1999
Education
Foothill College 2008 — 2009
Accounting certificate of achievement
University of Toronto 1999 — 2000
Oracle developer
University of Annamalai
Bachelor, Education
University of Delhi
Bachelor, Business Administration
Teleperformance January 2001 - January 2002
System Dynamics Corp July 2000 - July 2001
Hortons January 1998 - January 1999
Education
Foothill College 2008 — 2009
Accounting certificate of achievement
University of Toronto 1999 — 2000
Oracle developer
University of Annamalai
Bachelor, Education
University of Delhi
Bachelor, Business Administration
Brian Greulich's Teleperformance Experience September 2003 - March 2005
Job Sr Analyst, Information Security at Cardinal Health
Industry Hospital & Health Care
Experience
Cardinal Health October 2012 - Present
Cardinal Health August 2009 - October 2012
Cardinal Health October 2007 - August 2009
Cardinal Health March 2005 - September 2007
Teleperformance September 2003 - March 2005
GameStop September 2001 - September 2003
Skills
Business Objects, Amdocs Clarify, IBM iSeries, SAP, Sarbanes-Oxley Act, SharePoint, Visio, Access, Security, PeopleSoft, Business Analysis, Information Security, Management, Software Documentation, Project Management, Vendor Management, Customer Service, Process Improvement, Healthcare
Education
Franklin University 2009 — 2010
Master, Business Administration
Franklin University 2005 — 2008
Bachelor, Business Administration
Cardinal Health October 2012 - Present
Cardinal Health August 2009 - October 2012
Cardinal Health October 2007 - August 2009
Cardinal Health March 2005 - September 2007
Teleperformance September 2003 - March 2005
GameStop September 2001 - September 2003
Skills
Business Objects, Amdocs Clarify, IBM iSeries, SAP, Sarbanes-Oxley Act, SharePoint, Visio, Access, Security, PeopleSoft, Business Analysis, Information Security, Management, Software Documentation, Project Management, Vendor Management, Customer Service, Process Improvement, Healthcare
Education
Franklin University 2009 — 2010
Master, Business Administration
Franklin University 2005 — 2008
Bachelor, Business Administration
Garrett Gladue's Teleperformance Experience August 2008 - October 2012
Job Assistant Call Center Manager at Teleperformance USA
Industry Telecommunications
Experience
Time Warner Cable March 2013 - Present
Teleperformance August 2008 - October 2012
Skills
Call Center Development, Workforce Management, Call Center, Avaya, Customer Service, Project Management, Information Technology, MS Project, Microsoft Excel, Call Center..., Call Centers, Outsourcing, BPO, Inbound Marketing, Telemarketing, Contact Centers, Customer Experience, Customer Satisfaction, Management, Process Improvement, Team Leadership
Education
Franklin University 2005 — 2012
Computer Science, Business
University of Cincinnati 2004 — 2006
Political Science
Time Warner Cable March 2013 - Present
Teleperformance August 2008 - October 2012
Skills
Call Center Development, Workforce Management, Call Center, Avaya, Customer Service, Project Management, Information Technology, MS Project, Microsoft Excel, Call Center..., Call Centers, Outsourcing, BPO, Inbound Marketing, Telemarketing, Contact Centers, Customer Experience, Customer Satisfaction, Management, Process Improvement, Team Leadership
Education
Franklin University 2005 — 2012
Computer Science, Business
University of Cincinnati 2004 — 2006
Political Science
Anthony Guada's Teleperformance Experience June 2010 - March 2011
Job Experienced in Sales and Customer Service
Industry Telecommunications
Experience
Teleperformance June 2010 - March 2011
Education
George Brown College 2009 — 2010
Human Resources
Teleperformance June 2010 - March 2011
Education
George Brown College 2009 — 2010
Human Resources
Libeth Sanchez's Teleperformance Experience January 2011 - Present
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Teleperformance January 2011 - Present
Education
Florida Agricultural and Mechanical University 2006 — 2010
BS, Health Care Management
Teleperformance January 2011 - Present
Education
Florida Agricultural and Mechanical University 2006 — 2010
BS, Health Care Management
Karlyn Campbell's Teleperformance Experience July 2010 - November 2010
Job Management Information Systems Analyst at Children's Home Society of Florida
Industry E-Learning
Experience
Children's Home Society of Florida June 2015 - Present
Kaplan University October 2011 - June 2015
First Data Corporation November 2010 - November 2011
Teleperformance July 2010 - November 2010
YMCA 2002 - 2003
Skills
Technical Support, Troubleshooting, Databases, Microsoft Office, Visio, Hardware, Software Installation, HTML, Team Leadership, PowerPoint, E-Learning, Learning Management..., Windows XP, Project Management, Instructor-led Training, CSS, Web Development, Blended Learning, Hands-on Training, Data Analysis, Technical Documentation, Programming, Web Applications, Analysis, Educational Technology, Dreamweaver, Employee Training, Research, Teaching, Software Implementation, Web Design, Web Content, Website Development, Web Content Management, Web Project Management, Website Creation, CampusVue, Salesforce.com, eCollege, Google Analytics, Microsoft Project, Windows 7, Windows 8, Windows Vista, Computer Hardware, E-learning..., Customer Service, Customer Experience, Adult Learning..., SOP
Education
Kaplan University 2012 — 2013
Master of Science (MS), Information Technology
Florida State University 2005 — 2008
BS, Information Technology
Children's Home Society of Florida June 2015 - Present
Kaplan University October 2011 - June 2015
First Data Corporation November 2010 - November 2011
Teleperformance July 2010 - November 2010
YMCA 2002 - 2003
Skills
Technical Support, Troubleshooting, Databases, Microsoft Office, Visio, Hardware, Software Installation, HTML, Team Leadership, PowerPoint, E-Learning, Learning Management..., Windows XP, Project Management, Instructor-led Training, CSS, Web Development, Blended Learning, Hands-on Training, Data Analysis, Technical Documentation, Programming, Web Applications, Analysis, Educational Technology, Dreamweaver, Employee Training, Research, Teaching, Software Implementation, Web Design, Web Content, Website Development, Web Content Management, Web Project Management, Website Creation, CampusVue, Salesforce.com, eCollege, Google Analytics, Microsoft Project, Windows 7, Windows 8, Windows Vista, Computer Hardware, E-learning..., Customer Service, Customer Experience, Adult Learning..., SOP
Education
Kaplan University 2012 — 2013
Master of Science (MS), Information Technology
Florida State University 2005 — 2008
BS, Information Technology
Ma. Jesirie April Tuazon's Teleperformance Experience November 2010 - September 2011
Job US Recruiter at ProV International
Industry Staffing and Recruiting
Experience
ProV International 2015 - Present
Monarch Migration & Education June 2014 - 2015
PSG Global Solutions September 2011 - February 2014
Teleperformance November 2010 - September 2011
eTelecare Global Solutions July 2008 - April 2010
Skills
Technical Recruiting, Talent Acquisition, Sourcing, Applicant Tracking..., Screening Resumes, Screening, Internet Recruiting, Benefits Negotiation, Recruiting, Contract Recruitment, Executive Search, BPO, Staffing Services, RPO, Employee Relations, Interviews, IT Recruitment, Recruitment Advertising, Talent Management, Resume Writing, Boolean Searching, Temporary Placement, Vendor Management, Permanent Placement, Employee Engagement, Temporary Staffing, Onboarding, Performance Management, Cold Calling, HRIS, Human Resources, PeopleSoft, Management, Taleo, Deferred Compensation, College Recruiting, Staff Augmentation, Employer Branding, Search, Hiring, Resume, Job Fairs, Personnel Management, HR Consulting, Job Descriptions, HR Policies, Candidate Generation, Employee Training, Behavioral Interviewing, New Hire Orientations
Education
Far Eastern University 2004 — 2008
Bachelor in Science of Nursing
Far Eastern University 2004 — 2008
Bachelors Degree in Nursing
ProV International 2015 - Present
Monarch Migration & Education June 2014 - 2015
PSG Global Solutions September 2011 - February 2014
Teleperformance November 2010 - September 2011
eTelecare Global Solutions July 2008 - April 2010
Skills
Technical Recruiting, Talent Acquisition, Sourcing, Applicant Tracking..., Screening Resumes, Screening, Internet Recruiting, Benefits Negotiation, Recruiting, Contract Recruitment, Executive Search, BPO, Staffing Services, RPO, Employee Relations, Interviews, IT Recruitment, Recruitment Advertising, Talent Management, Resume Writing, Boolean Searching, Temporary Placement, Vendor Management, Permanent Placement, Employee Engagement, Temporary Staffing, Onboarding, Performance Management, Cold Calling, HRIS, Human Resources, PeopleSoft, Management, Taleo, Deferred Compensation, College Recruiting, Staff Augmentation, Employer Branding, Search, Hiring, Resume, Job Fairs, Personnel Management, HR Consulting, Job Descriptions, HR Policies, Candidate Generation, Employee Training, Behavioral Interviewing, New Hire Orientations
Education
Far Eastern University 2004 — 2008
Bachelor in Science of Nursing
Far Eastern University 2004 — 2008
Bachelors Degree in Nursing
Horatio Cross's Teleperformance Experience June 2014 - September 2014
Job CEO at Above Society Co.
Industry Marketing and Advertising
Experience
Above Society January 2012 - Present
Teleperformance June 2014 - September 2014
iQor July 2013 - June 2014
Skills
Marketing Strategy, Marketing, Management, Strategic Planning, Social Media, Social Media Marketing, Advertising, Customer Service, Sales, Leadership
Education
Florida International University
Palm Beach State College
Above Society January 2012 - Present
Teleperformance June 2014 - September 2014
iQor July 2013 - June 2014
Skills
Marketing Strategy, Marketing, Management, Strategic Planning, Social Media, Social Media Marketing, Advertising, Customer Service, Sales, Leadership
Education
Florida International University
Palm Beach State College
Adasha Haygood's Teleperformance Experience December 2008 - April 2010
Job Leasing Consultant at Internacional Realty
Industry Real Estate
Experience
Internacional Realty September 2011 - Present
BH Management Services, Inc. July 2010 - August 2011
Teleperformance December 2008 - April 2010
Education
Grambling State University
Internacional Realty September 2011 - Present
BH Management Services, Inc. July 2010 - August 2011
Teleperformance December 2008 - April 2010
Education
Grambling State University
Eric G. Austin's Teleperformance Experience August 2010 - October 2010
Job care taker of this world
Industry Legal Services
Experience
aegis communication June 2012 - Present
Austin, NY Services September 2011 - Present
SoftRock February 2011 - November 2011
Teleperformance August 2010 - October 2010
Primerica March 2010 - August 2010
Skills
Fluent in French, Fluent in Creole, Web Design, Customer Service, Troubleshooting, Kronos, read spanish
Education
Florida Atlantic University 2006 — 2009
Kingsborough Community College 2004 — 2006
Associates Degree, Business Marketing
aegis communication June 2012 - Present
Austin, NY Services September 2011 - Present
SoftRock February 2011 - November 2011
Teleperformance August 2010 - October 2010
Primerica March 2010 - August 2010
Skills
Fluent in French, Fluent in Creole, Web Design, Customer Service, Troubleshooting, Kronos, read spanish
Education
Florida Atlantic University 2006 — 2009
Kingsborough Community College 2004 — 2006
Associates Degree, Business Marketing
D'Marcus Beatty's Teleperformance Experience 2011 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2011 - Present
Brooke Army Medical Center August 2008 - August 2010
Skills
IEX, Call Center, Contact Centers, Customer Experience, IVR, Radiologic Technology, Creative Writing, Writing
Education
Fayetteville State University 1996 — 2002
Bachelor's degree, English Language and Literature/Letters
Teleperformance 2011 - Present
Brooke Army Medical Center August 2008 - August 2010
Skills
IEX, Call Center, Contact Centers, Customer Experience, IVR, Radiologic Technology, Creative Writing, Writing
Education
Fayetteville State University 1996 — 2002
Bachelor's degree, English Language and Literature/Letters
pierre solide's Teleperformance Experience December 2010 - June 2011
Job warehouse uploader at LMS Intellibound, Inc.
Industry Logistics and Supply Chain
Experience
LMS Intellibound, Inc. January 2012 - Present
Teleperformance December 2010 - June 2011
stocco outlet supplies August 2009 - June 2010
Skills
Warehouse Management, Warehousing, Customer Service
Education
Florida Metropolitan University 2003 — 2004
Associate's degree, Computer Science
continental academy 1998 — 2002
high school, High School/Secondary Diplomas and Certificates
LMS Intellibound, Inc. January 2012 - Present
Teleperformance December 2010 - June 2011
stocco outlet supplies August 2009 - June 2010
Skills
Warehouse Management, Warehousing, Customer Service
Education
Florida Metropolitan University 2003 — 2004
Associate's degree, Computer Science
continental academy 1998 — 2002
high school, High School/Secondary Diplomas and Certificates
Troy Nines's Teleperformance Experience December 2011 - March 2012
Job
Industry Information Technology and Services
Experience
Franklin University December 2014 - Present
Franklin University January 2013 - December 2014
The Laptop Guy March 2012 - October 2012
Teleperformance December 2011 - March 2012
Skills
Active Directory, Windows Server, Windows 7, Security, Troubleshooting, Hardware, OS X, Group Policy, Microsoft Technology..., TCP/IP, CompTIA A+ Certification, Windows XP Pro, Windows Vista, Mac OS X, Mac OS X Server, Microsoft Office, Computer Repair, Cisco Technologies, Technical Support
Education
Franklin University 2010 — 2013
Bachelor of Science (B.S.)
The Ohio State University 2005 — 2010
Social and Behavioral Science
Franklin University December 2014 - Present
Franklin University January 2013 - December 2014
The Laptop Guy March 2012 - October 2012
Teleperformance December 2011 - March 2012
Skills
Active Directory, Windows Server, Windows 7, Security, Troubleshooting, Hardware, OS X, Group Policy, Microsoft Technology..., TCP/IP, CompTIA A+ Certification, Windows XP Pro, Windows Vista, Mac OS X, Mac OS X Server, Microsoft Office, Computer Repair, Cisco Technologies, Technical Support
Education
Franklin University 2010 — 2013
Bachelor of Science (B.S.)
The Ohio State University 2005 — 2010
Social and Behavioral Science
Bendel Mertilien's Teleperformance Experience May 2006 - July 2007
Job Helpdesk Technician at Pinnacle Hospitality Systems
Industry Computer Hardware
Experience
Hotwire Communications LLC January 2015 - Present
Pinnacle Hospitality September 2014 - Present
Kaplan University November 2009 - November 2012
Jettis November 2007 - December 2009
Teleperformance May 2006 - July 2007
Skills
Windows 7, System Administration, Cloud Computing, Troubleshooting, Linux, Computer Hardware, Integration, Windows Server, Hardware, Networking
Education
Kaplan Univeristy 2009 — 2012
Associate’s Degree, Computer Science
Hotwire Communications LLC January 2015 - Present
Pinnacle Hospitality September 2014 - Present
Kaplan University November 2009 - November 2012
Jettis November 2007 - December 2009
Teleperformance May 2006 - July 2007
Skills
Windows 7, System Administration, Cloud Computing, Troubleshooting, Linux, Computer Hardware, Integration, Windows Server, Hardware, Networking
Education
Kaplan Univeristy 2009 — 2012
Associate’s Degree, Computer Science
Ludwig Saint-Phard's Teleperformance Experience September 2014 - Present
Job Scheduling/Forecasting Analyst at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance September 2014 - Present
Teleperformance October 2013 - August 2014
Teleperformance July 2010 - October 2012
Florida A&M University September 2004 - April 2006
Skills
New Hire/Cust serv...., Bilingual, Computer-savvy, Training, Workshop Facilitation, Customer Service, Curriculum Design, Call Centers, Customer Experience, Employee Training, Customer Retention, Leadership, Customer Satisfaction, Soft Skills, Payroll, Conflict Resolution, Microsoft Office, Microsoft Excel
Education
Florida A&M University 2001 — 2006
Bachelor of Science (BS), Biology/Pre-med minor in chemistry
Teleperformance September 2014 - Present
Teleperformance October 2013 - August 2014
Teleperformance July 2010 - October 2012
Florida A&M University September 2004 - April 2006
Skills
New Hire/Cust serv...., Bilingual, Computer-savvy, Training, Workshop Facilitation, Customer Service, Curriculum Design, Call Centers, Customer Experience, Employee Training, Customer Retention, Leadership, Customer Satisfaction, Soft Skills, Payroll, Conflict Resolution, Microsoft Office, Microsoft Excel
Education
Florida A&M University 2001 — 2006
Bachelor of Science (BS), Biology/Pre-med minor in chemistry
Duddley petigny's Teleperformance Experience December 2014 - Present
Job Technical Support Specialist at Teleperformance
Industry Consumer Services
Experience
Teleperformance December 2014 - Present
Teleperformance December 2014 - Present
American Express February 2014 - January 2015
Education
Florida International University 2007 — 2012
Communications, Communication and Media Studies
Florida International University 2007 — 2012
Bachelor's degree, Communication and Media Studies
Teleperformance December 2014 - Present
Teleperformance December 2014 - Present
American Express February 2014 - January 2015
Education
Florida International University 2007 — 2012
Communications, Communication and Media Studies
Florida International University 2007 — 2012
Bachelor's degree, Communication and Media Studies
Brenda Saint-Fleur's Teleperformance Experience 2012 - 2013
Job Doc Processing at Convey Health Solutions
Industry Outsourcing/Offshoring
Experience
Convey Health Solutions August 2013 - Present
Teleperformance 2012 - 2013
Education
Everglades University 2006 — 2010
Bachelor's degree, Alternative Medicine
Convey Health Solutions August 2013 - Present
Teleperformance 2012 - 2013
Education
Everglades University 2006 — 2010
Bachelor's degree, Alternative Medicine
Corey Galvin's Teleperformance Experience October 2013 - October 2014
Job
Industry Telecommunications
Experience
Sitel October 2014 - Present
Teleperformance October 2013 - October 2014
ADP October 2012 - October 2013
Teleperformance October 2010 - October 2012
Skills
Microsoft Office, Management, Leadership, Microsoft Excel, Microsoft Word
Education
Georgia Military College-Augusta Campus 2009 — 2011
General Studies
Sitel October 2014 - Present
Teleperformance October 2013 - October 2014
ADP October 2012 - October 2013
Teleperformance October 2010 - October 2012
Skills
Microsoft Office, Management, Leadership, Microsoft Excel, Microsoft Word
Education
Georgia Military College-Augusta Campus 2009 — 2011
General Studies
Breonne Giles Sr's Teleperformance Experience February 2006 - Present
Job Customer Service Rep at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance February 2006 - Present
Skills
Typing, Information Technology
Education
Grambling State University 2001 — 2005
Associate's degree, Business Administration and Management, General
Teleperformance February 2006 - Present
Skills
Typing, Information Technology
Education
Grambling State University 2001 — 2005
Associate's degree, Business Administration and Management, General
Javier Galeano's Teleperformance Experience January 2013 - June 2013
Job Ingeniero Control de Calidad
Industry Internet
Experience
Nettingsolutions September 2013 - Present
Universidad de los Andes June 2013 - August 2013
Teleperformance January 2013 - June 2013
Skills
Online Advertising, User Experience, CSS, Social Media Marketing, Social Media, Help Desk Support
Education
Instituto Tecnico Central La Salle 2008 — 2016
Ingeniero de Sistemas, Ingeniería informática
Florida International University 2014 — 2015
Development Web Front End, Web Development
University of Maryland College Park 2014 — 2014
Mobile Cloud Computing with Android, Software Architecture
Literacy of Northern New York 2012 — 2012
280 Hours -- English Literacy, Languaje
Nettingsolutions September 2013 - Present
Universidad de los Andes June 2013 - August 2013
Teleperformance January 2013 - June 2013
Skills
Online Advertising, User Experience, CSS, Social Media Marketing, Social Media, Help Desk Support
Education
Instituto Tecnico Central La Salle 2008 — 2016
Ingeniero de Sistemas, Ingeniería informática
Florida International University 2014 — 2015
Development Web Front End, Web Development
University of Maryland College Park 2014 — 2014
Mobile Cloud Computing with Android, Software Architecture
Literacy of Northern New York 2012 — 2012
280 Hours -- English Literacy, Languaje
Nizam Hamid's Teleperformance Experience August 2007 - Present
Job Trainer at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance August 2007 - Present
Skills
Microsoft Office, Customer Service, Employee Training
Education
Everest University-Pompano Beach 2013 — 2014
Associate's degree
Teleperformance August 2007 - Present
Skills
Microsoft Office, Customer Service, Employee Training
Education
Everest University-Pompano Beach 2013 — 2014
Associate's degree
Dominic Neal's Teleperformance Experience July 2011 - Present
Job Billing Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance July 2011 - Present
Skills
Computers, Basketball, Bowling, Video Production
Education
ITt technical institute 2012 — 2014
Associate's degree, Network and System Administration/Administrator
Gardner-Webb University 2009 — 2011
Teleperformance July 2011 - Present
Skills
Computers, Basketball, Bowling, Video Production
Education
ITt technical institute 2012 — 2014
Associate's degree, Network and System Administration/Administrator
Gardner-Webb University 2009 — 2011
Noel Guillermo's Teleperformance Experience June 2013 - October 2013
Job Student at Full Sail University
Industry
Experience
Teleperformance June 2013 - October 2013
Rite Aid April 2006 - November 2007
Skills
Video Games, Desktop Computers, Software
Education
Full Sail University 2014 — 2016
Passaic County Community College 2010 — 2011
Teleperformance June 2013 - October 2013
Rite Aid April 2006 - November 2007
Skills
Video Games, Desktop Computers, Software
Education
Full Sail University 2014 — 2016
Passaic County Community College 2010 — 2011
Kendrick reed's Teleperformance Experience August 2014 - November 2014
Job Attended Florida Career CollegeMiami
Industry
JESSICA PHILPOT's Teleperformance Experience March 2009 - June 2010
Job Student at Grand Canyon University
Industry
Experience
UPS Supply Chain Solutions June 2010 - April 2015
Teleperformance March 2009 - June 2010
Cablevision March 2008 - April 2009
Education
Grand Canyon University 2014 — 2017
Secondary Education and Teaching, FRESHMAN
UPS Supply Chain Solutions June 2010 - April 2015
Teleperformance March 2009 - June 2010
Cablevision March 2008 - April 2009
Education
Grand Canyon University 2014 — 2017
Secondary Education and Teaching, FRESHMAN
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento