Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
Teleperformance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Teleperformance Salaries. You can even request information on how much does Teleperformance pay if you want to. Learn about salaries, pros and cons of working for Teleperformance directly from the past employees.
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Teleperformance Employees
Employee
Years
Job
Industry
Joseph Milner Joseph Milner's Teleperformance Experience July 2007 - June 2008
Job Specialist Remote Access & SSO at Rio Tinto
Industry Information Technology and Services
Experience
Rio Tinto August 2014 - Present
CGI February 2014 - August 2014
CGI May 2011 - February 2014
Intermountain Healthcare June 2008 - May 2011
Teleperformance July 2007 - June 2008
Skills
Troubleshooting, Technical Support, Hardware, Printers, Windows, Laptops, Networking, Customer Service, Computer Hardware, Windows 7, Wireless Networking, Procurement, Microsoft Office, Software Documentation, Group Policy, VPN, Team Leadership, Document Management, Support Documentation, Mobile Iron, Secure Remote Access, Apple iOS, Android, Windows Phone, HTTPS
Education
University of Utah 2009 — 2011
Bachelor's degree, Social Work
Salt Lake Community College 2007 — 2009
Associate of Science (A.S.), Statistics
Rio Tinto August 2014 - Present
CGI February 2014 - August 2014
CGI May 2011 - February 2014
Intermountain Healthcare June 2008 - May 2011
Teleperformance July 2007 - June 2008
Skills
Troubleshooting, Technical Support, Hardware, Printers, Windows, Laptops, Networking, Customer Service, Computer Hardware, Windows 7, Wireless Networking, Procurement, Microsoft Office, Software Documentation, Group Policy, VPN, Team Leadership, Document Management, Support Documentation, Mobile Iron, Secure Remote Access, Apple iOS, Android, Windows Phone, HTTPS
Education
University of Utah 2009 — 2011
Bachelor's degree, Social Work
Salt Lake Community College 2007 — 2009
Associate of Science (A.S.), Statistics
Cerenity Miller Cerenity Miller's Teleperformance Experience May 2013 - July 2013
Job Family Room Specialist at Apple
Industry Marketing and Advertising
Experience
Verizon June 2015 - Present
Apple September 2014 - June 2015
AT&T August 2013 - September 2014
Wright State University August 2012 - May 2014
Teleperformance May 2013 - July 2013
Speedway LLC May 2012 - May 2013
AMAWSU February 2013 - April 2013
Office Depot June 2012 - August 2012
F.I.R.E. Squad Dance Team September 2011 - May 2012
University of Toledo- Center for Performing Arts September 2011 - May 2012
Skills
PowerPoint, Microsoft Office, Team Building, Organizational..., Spanish, Strategic Planning, Program Management, Merchandising, Project Management, Retail, Visual Merchandising, Sales, Customer Service, Event Planning, Advertising, Management
Education
Wright State University 2012 — 2014
Business Administration, Marketing
Dayton Early College Academy 2006 — 2010
University of Toledo 2010 — 2012
Bachelor, Business Administration; International Business
Sinclair Community College 2008 — 2010
Internships Wright State University 2007 — 2008
Verizon June 2015 - Present
Apple September 2014 - June 2015
AT&T August 2013 - September 2014
Wright State University August 2012 - May 2014
Teleperformance May 2013 - July 2013
Speedway LLC May 2012 - May 2013
AMAWSU February 2013 - April 2013
Office Depot June 2012 - August 2012
F.I.R.E. Squad Dance Team September 2011 - May 2012
University of Toledo- Center for Performing Arts September 2011 - May 2012
Skills
PowerPoint, Microsoft Office, Team Building, Organizational..., Spanish, Strategic Planning, Program Management, Merchandising, Project Management, Retail, Visual Merchandising, Sales, Customer Service, Event Planning, Advertising, Management
Education
Wright State University 2012 — 2014
Business Administration, Marketing
Dayton Early College Academy 2006 — 2010
University of Toledo 2010 — 2012
Bachelor, Business Administration; International Business
Sinclair Community College 2008 — 2010
Internships Wright State University 2007 — 2008
Liliana López Sandoval Liliana López Sandoval's Teleperformance Experience February 2011 - September 2013
Job Client Solution Architect en Teleperformance USA
Industry Telecommunications
Experience
Teleperformance USA September 2013 - Present
Teleperformance February 2011 - September 2013
Teleperformance Nearshore/Hispanic November 2007 - February 2011
Hispanic Teleservices Corp. January 2005 - November 2007
Hispanic Teleservices Corp. March 2004 - December 2004
Avantel 1999 - February 2004
Skills
Call Center, Contact Centers, Avaya, Telecommunications, ITIL, IT Operations, Windows Server, Workforce Management, IT Service Management, BPO, Outsourcing, IT Management, Team Leadership, Vendor Management, Service Delivery, Global Network..., Professional Experience, Technology Integration
Education
EGADE 2006 — 2009
Master in Business Administration (MBA), Administration
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1997
Electronic and Communications Engineer, Telecommunications Engineering
Teleperformance USA September 2013 - Present
Teleperformance February 2011 - September 2013
Teleperformance Nearshore/Hispanic November 2007 - February 2011
Hispanic Teleservices Corp. January 2005 - November 2007
Hispanic Teleservices Corp. March 2004 - December 2004
Avantel 1999 - February 2004
Skills
Call Center, Contact Centers, Avaya, Telecommunications, ITIL, IT Operations, Windows Server, Workforce Management, IT Service Management, BPO, Outsourcing, IT Management, Team Leadership, Vendor Management, Service Delivery, Global Network..., Professional Experience, Technology Integration
Education
EGADE 2006 — 2009
Master in Business Administration (MBA), Administration
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1997
Electronic and Communications Engineer, Telecommunications Engineering
Daniel Canfield M. Daniel Canfield M.'s Teleperformance Experience August 2008 - December 2008
Job ITESM B.S. Engineering Physics
Industry Biotechnology
Experience
Cli-o May 2010 - August 2010
Cinepolis May 2009 - July 2009
Teleperformance August 2008 - December 2008
Menards April 2007 - June 2007
Skills
Programming, Foreign Languages, Teamwork
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2009 — 2013
B.S. Engineering Physics, Engineering Physics, 83
Cli-o May 2010 - August 2010
Cinepolis May 2009 - July 2009
Teleperformance August 2008 - December 2008
Menards April 2007 - June 2007
Skills
Programming, Foreign Languages, Teamwork
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2009 — 2013
B.S. Engineering Physics, Engineering Physics, 83
Jeremy Martinez Jeremy Martinez's Teleperformance Experience 2002 - 2004
Job Graphic Designer at OC Tanner
Industry Information Technology and Services
Experience
OC Tanner July 2010 - Present
OC Tanner January 2008 - July 2010
OC Tanner 2005 - 2008
OC Tanner 2004 - 2005
Teleperformance 2002 - 2004
Cyberworks 1999 - 2001
Skills
Web Development, Web Design, Graphic Design, InDesign, HTML, CSS, Flash Animation, Image Manipulation, Typography, Adobe Creative Suite, Illustration
Education
Salt Lake Community College 1998 — 1999
OC Tanner July 2010 - Present
OC Tanner January 2008 - July 2010
OC Tanner 2005 - 2008
OC Tanner 2004 - 2005
Teleperformance 2002 - 2004
Cyberworks 1999 - 2001
Skills
Web Development, Web Design, Graphic Design, InDesign, HTML, CSS, Flash Animation, Image Manipulation, Typography, Adobe Creative Suite, Illustration
Education
Salt Lake Community College 1998 — 1999
Garek Mulick Garek Mulick's Teleperformance Experience August 2013 - Present
Job Contact Center Manager at Teleperformance
Industry Telecommunications
Experience
Teleperformance August 2013 - Present
Teleperformance September 2012 - August 2013
Teleperformance May 2012 - September 2012
Teleperformance August 2011 - May 2012
The Ohio State Library January 2010 - March 2010
Skills
Research, Microsoft Office, iWork, Operations Management, Coaching, Leadership Development, Process Improvement, Customer Service, Team Leadership, Management, Training, Analysis, Vendor Management, Budgets, Call Centers
Education
The Ohio State University 2006 — 2011
Bachelor of Arts (B.A.), European History, 3.8
Teleperformance August 2013 - Present
Teleperformance September 2012 - August 2013
Teleperformance May 2012 - September 2012
Teleperformance August 2011 - May 2012
The Ohio State Library January 2010 - March 2010
Skills
Research, Microsoft Office, iWork, Operations Management, Coaching, Leadership Development, Process Improvement, Customer Service, Team Leadership, Management, Training, Analysis, Vendor Management, Budgets, Call Centers
Education
The Ohio State University 2006 — 2011
Bachelor of Arts (B.A.), European History, 3.8
Lydia Cabasco Lydia Cabasco's Teleperformance Experience November 2012 - February 2014
Job Senior Instructional Designer at Nordstrom
Industry Professional Training & Coaching
Experience
Nordstrom March 2014 - Present
Teleperformance November 2012 - February 2014
Concentrix October 2011 - August 2012
Independent Consultant July 2011 - July 2012
Kabuuan Koaching December 2009 - December 2011
City of Seattle May 2008 - March 2009
inviteCHANGE (formerly Academy for Coach Training) June 2004 - August 2006
Spirit in Action February 2006 - July 2006
King County October 2003 - March 2004
Seattle Chinatown International District Preservation and Development Association February 2000 - June 2000
Skills
Organizational..., Instructional Design, Training Facilitation, Customer Service, Workshop Facilitation, Leadership Development, Training, Program Development, Employee Engagement, Team Building, Call Centers, Management, Nonprofits, Leadership, Coaching, Facilitators, Strategy, Training Module Design, Training Delivery, Group Facilitation, Leadership Coaching, Workshop Leader, Workshop Delivery
Education
inviteChange (formerly Academy for Coach Training) 2005 — 2006
Certified Professional Coach, Coaching
University of Wisconsin-Madison 2003 — 2003
Pilipino Language
The Evergreen State College 2000 — 2003
BA, Multicultural Counseling
Seattle Central College 1995 — 1998
AAS, Commercial Photography
Nordstrom March 2014 - Present
Teleperformance November 2012 - February 2014
Concentrix October 2011 - August 2012
Independent Consultant July 2011 - July 2012
Kabuuan Koaching December 2009 - December 2011
City of Seattle May 2008 - March 2009
inviteCHANGE (formerly Academy for Coach Training) June 2004 - August 2006
Spirit in Action February 2006 - July 2006
King County October 2003 - March 2004
Seattle Chinatown International District Preservation and Development Association February 2000 - June 2000
Skills
Organizational..., Instructional Design, Training Facilitation, Customer Service, Workshop Facilitation, Leadership Development, Training, Program Development, Employee Engagement, Team Building, Call Centers, Management, Nonprofits, Leadership, Coaching, Facilitators, Strategy, Training Module Design, Training Delivery, Group Facilitation, Leadership Coaching, Workshop Leader, Workshop Delivery
Education
inviteChange (formerly Academy for Coach Training) 2005 — 2006
Certified Professional Coach, Coaching
University of Wisconsin-Madison 2003 — 2003
Pilipino Language
The Evergreen State College 2000 — 2003
BA, Multicultural Counseling
Seattle Central College 1995 — 1998
AAS, Commercial Photography
Courtney Terry Courtney Terry's Teleperformance Experience September 2012 - May 2013
Job Student at The Art Institute of Las Vegas
Industry
Experience
Dollar Mania July 2014 - September 2014
bebe stores January 2014 - April 2014
Ben & Jerry's January 2014 - April 2014
Chinese Laundry November 2013 - February 2014
Teleperformance September 2012 - May 2013
Skills
Customer Service, Microsoft Office, Typing, Multi-line Phone, Soft Skills, Cash Handling, Merchandising
Education
The Art Institute of Las Vegas 2014 — 2016
Associateâs Degree, Photography
Dollar Mania July 2014 - September 2014
bebe stores January 2014 - April 2014
Ben & Jerry's January 2014 - April 2014
Chinese Laundry November 2013 - February 2014
Teleperformance September 2012 - May 2013
Skills
Customer Service, Microsoft Office, Typing, Multi-line Phone, Soft Skills, Cash Handling, Merchandising
Education
The Art Institute of Las Vegas 2014 — 2016
Associateâs Degree, Photography
Dion Miller's Teleperformance Experience August 2013 - Present
Job Recruiting Specialist at TPUSA
Industry Telecommunications
Experience
Teleperformance August 2013 - Present
Answer Net March 2012 - May 2013
Skills
Recruiting, Personnel Management, Talent Acquisition, Human Resources, Performance Management, Employee Engagement, Sourcing, Technical Recruiting, Call Centers, Employee Relations, Applicant Tracking..., Screening, Interviews, Team Management, Talent Management, Onboarding, Training, HR Policies, HRIS, Performance Appraisal
Education
Stark State College of Technology 2012 — 2013
Associate's Degree, Social Work
Central Hower
The University of Akron
Teleperformance August 2013 - Present
Answer Net March 2012 - May 2013
Skills
Recruiting, Personnel Management, Talent Acquisition, Human Resources, Performance Management, Employee Engagement, Sourcing, Technical Recruiting, Call Centers, Employee Relations, Applicant Tracking..., Screening, Interviews, Team Management, Talent Management, Onboarding, Training, HR Policies, HRIS, Performance Appraisal
Education
Stark State College of Technology 2012 — 2013
Associate's Degree, Social Work
Central Hower
The University of Akron
James Marcus Kirkham James Marcus Kirkham's Teleperformance Experience November 2000 - June 2003
Job Customer Service, Management, Training, Project Development
Industry Consumer Services
Experience
Harte-Hanks, Inc. August 2013 - August 2014
Friends and Family Enterprises October 2011 - October 2012
Aditya Birla Minacs October 2009 - October 2011
TETCO October 2007 - October 2009
Teleperformance November 2000 - June 2003
Skills
Training, Human Resources, Call Centers, Quality Assurance, Troubleshooting, Customer Service, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Management, Sales, Inventory Management, Customer Satisfaction, Marketing, Customer Experience, Coaching, Operations Management, Customer Retention, Performance Management, Leadership Development, Telecommunications, Interviews, Outlook, Process Scheduler, Security, Hiring, Personnel Management, Onboarding, Employee Training
Education
Texas State University 2009 — 2011
Bachelor of Applied Science (BASc), Psychology
Texas State University-San Marcos 2007 — 2009
Bachelor's Degree, Psychology, Cum Laude
Harte-Hanks, Inc. August 2013 - August 2014
Friends and Family Enterprises October 2011 - October 2012
Aditya Birla Minacs October 2009 - October 2011
TETCO October 2007 - October 2009
Teleperformance November 2000 - June 2003
Skills
Training, Human Resources, Call Centers, Quality Assurance, Troubleshooting, Customer Service, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Management, Sales, Inventory Management, Customer Satisfaction, Marketing, Customer Experience, Coaching, Operations Management, Customer Retention, Performance Management, Leadership Development, Telecommunications, Interviews, Outlook, Process Scheduler, Security, Hiring, Personnel Management, Onboarding, Employee Training
Education
Texas State University 2009 — 2011
Bachelor of Applied Science (BASc), Psychology
Texas State University-San Marcos 2007 — 2009
Bachelor's Degree, Psychology, Cum Laude
Travis Priest Travis Priest's Teleperformance Experience October 2007 - May 2009
Job Programmer at GenComm
Industry Computer Software
Experience
GENCOMM February 2015 - Present
Integrated Services Group June 2011 - February 2015
Convergys May 2010 - August 2010
Teleperformance October 2007 - May 2009
Skills
Java, JavaScript, PHP, SQL, CompTIA A+ Certification, Website Development, Linux, Windows, Mac, IC3 Certification, Microsoft Office, Proficient Typing Skills, Computer Hardware, Customer Service, Team Leadership, Technical Support, Windows 7, Management
Education
Salt Lake Community College 2011 — 2014
Associate of Science (A.S.), Computer Science
GENCOMM February 2015 - Present
Integrated Services Group June 2011 - February 2015
Convergys May 2010 - August 2010
Teleperformance October 2007 - May 2009
Skills
Java, JavaScript, PHP, SQL, CompTIA A+ Certification, Website Development, Linux, Windows, Mac, IC3 Certification, Microsoft Office, Proficient Typing Skills, Computer Hardware, Customer Service, Team Leadership, Technical Support, Windows 7, Management
Education
Salt Lake Community College 2011 — 2014
Associate of Science (A.S.), Computer Science
Robert DeAngelis, CPA Robert DeAngelis, CPA's Teleperformance Experience February 2010 - Present
Job Chief Financial Officer and Treasurer at Port of San Diego
Industry Maritime
Experience
Port of San Diego April 2013 - Present
Teleperformance February 2010 - Present
Teleperformance Subsidiary June 2000 - January 2010
Dexpo.com January 1999 - June 2000
Skills
Business Acquisition, Risk Management, Process Improvement, Benefits Administration, Strategic Planning, Forecasting, Finance, Start-ups, Outsourcing, Financial Reporting, Financial Modeling, Accounting, Management, Business Planning
Education
Temple University
Bachelor of Business Administration, Accounting and Computer Science
Port of San Diego April 2013 - Present
Teleperformance February 2010 - Present
Teleperformance Subsidiary June 2000 - January 2010
Dexpo.com January 1999 - June 2000
Skills
Business Acquisition, Risk Management, Process Improvement, Benefits Administration, Strategic Planning, Forecasting, Finance, Start-ups, Outsourcing, Financial Reporting, Financial Modeling, Accounting, Management, Business Planning
Education
Temple University
Bachelor of Business Administration, Accounting and Computer Science
Christobel Selecky Christobel Selecky's Teleperformance Experience May 2014 - Present
Job Principal, Population Health Strategies
Industry Health, Wellness and Fitness
Experience
Population Health Strategies August 2009 - Present
Teleperformance May 2014 - Present
American Specialty Health May 2011 - Present
Memorial Care Innovation Fund 2006 - Present
Ceresti Health September 2014 - Present
Population Health Alliance September 2011 - Present
United Cerebral Palsy April 2011 - Present
LifeMasters Supported SelfCare May 1996 - December 2010
FHP International Corporation 1981 - 1995
Skills
Disease Management, Healthcare, Health, Managed Care, Wellness, Strategic Planning, Healthcare Management, Team Building, Public Speaking, New Business Development, Coaching, Business Strategy, Public Relations, Health Policy, Prevention, Healthcare Industry, Healthcare Consulting, Entrepreneurship, Start-ups, Leadership, Staff Development, HIPAA, Informatics, Medicare, Public Health, Management, Health Education, Research, Strategy, Policy, Medicaid, Leadership Development, Clinical Research, Program Management, Operations Management, Hospitals, Healthcare Information..., Sales, Physicians, Contract Negotiation, Business Development, Insurance, Nonprofits, Fundraising, Program Development
Education
Syracuse University 1976 — 1977
MA, Public Communication
University of Delaware 1972 — 1976
BA, Political Science and Philosophy
Population Health Strategies August 2009 - Present
Teleperformance May 2014 - Present
American Specialty Health May 2011 - Present
Memorial Care Innovation Fund 2006 - Present
Ceresti Health September 2014 - Present
Population Health Alliance September 2011 - Present
United Cerebral Palsy April 2011 - Present
LifeMasters Supported SelfCare May 1996 - December 2010
FHP International Corporation 1981 - 1995
Skills
Disease Management, Healthcare, Health, Managed Care, Wellness, Strategic Planning, Healthcare Management, Team Building, Public Speaking, New Business Development, Coaching, Business Strategy, Public Relations, Health Policy, Prevention, Healthcare Industry, Healthcare Consulting, Entrepreneurship, Start-ups, Leadership, Staff Development, HIPAA, Informatics, Medicare, Public Health, Management, Health Education, Research, Strategy, Policy, Medicaid, Leadership Development, Clinical Research, Program Management, Operations Management, Hospitals, Healthcare Information..., Sales, Physicians, Contract Negotiation, Business Development, Insurance, Nonprofits, Fundraising, Program Development
Education
Syracuse University 1976 — 1977
MA, Public Communication
University of Delaware 1972 — 1976
BA, Political Science and Philosophy
Caitlyn Fahrenkamp Caitlyn Fahrenkamp's Teleperformance Experience May 2011 - September 2011
Job Psychiatric Technician at University Neuropsychiatric
Industry Mental Health Care
Experience
University Neuropsychiatric March 2014 - Present
Eva Carlston Academy February 2013 - March 2014
Eva Carlston Academy February 2013 - March 2014
Stillwater Academy January 2012 - August 2013
Teleperformance May 2011 - September 2011
Convergys December 2010 - May 2011
Skills
Teaching, Behavioral Health, Behavior Management, Behavior Modification, Art, Fine Art, Art Education, Visual Arts, Special Needs, Registrar, Administrative..., Drawing, Curriculum Design, Higher Education, Art Therapy, Public Speaking, Curriculum Development, Childcare, Customer Service, Program Development, Psychology
Education
University of Utah 2014 — 2017
Bachelor's Degree, Biochemistry
Southern Utah University 2006 — 2010
Bachelor of Fine Arts (BFA), Art Teacher Education
University Neuropsychiatric March 2014 - Present
Eva Carlston Academy February 2013 - March 2014
Eva Carlston Academy February 2013 - March 2014
Stillwater Academy January 2012 - August 2013
Teleperformance May 2011 - September 2011
Convergys December 2010 - May 2011
Skills
Teaching, Behavioral Health, Behavior Management, Behavior Modification, Art, Fine Art, Art Education, Visual Arts, Special Needs, Registrar, Administrative..., Drawing, Curriculum Design, Higher Education, Art Therapy, Public Speaking, Curriculum Development, Childcare, Customer Service, Program Development, Psychology
Education
University of Utah 2014 — 2017
Bachelor's Degree, Biochemistry
Southern Utah University 2006 — 2010
Bachelor of Fine Arts (BFA), Art Teacher Education
Kellen Sprew Kellen Sprew's Teleperformance Experience January 2010 - August 2010
Job Syracuse University Alumni
Industry Information Technology and Services
Experience
Exthusia July 2013 - Present
Web Designer / Designer Gráfico Freelancer December 2012 - Present
Rescuecom May 2012 - December 2012
Spark Energy May 2011 - August 2011
T-Mobile January 2011 - July 2011
Teleperformance January 2010 - August 2010
PMD Furniture Direct, Inc. June 2009 - May 2010
Skills
Microsoft Office, Microsoft Excel, HTML, PowerPoint, Microsoft Word, Windows, Customer Service, Social Media, Photoshop, SQL, Research, Java, Public Speaking, C++, C, Project Management, Outlook, Access, Team Leadership, Teamwork, Visio, Data Entry, Time Management, WordPress, CSS, CSS3, Front End Developers, Mobile Applications, Mac, Web Design, Illustrator
Education
Syracuse University 2007 — 2012
Bachelor's degree, Information Technology
Syracuse University 2006 — 2012
Bachelor of Science (B.S.), Information Technology
Exthusia July 2013 - Present
Web Designer / Designer Gráfico Freelancer December 2012 - Present
Rescuecom May 2012 - December 2012
Spark Energy May 2011 - August 2011
T-Mobile January 2011 - July 2011
Teleperformance January 2010 - August 2010
PMD Furniture Direct, Inc. June 2009 - May 2010
Skills
Microsoft Office, Microsoft Excel, HTML, PowerPoint, Microsoft Word, Windows, Customer Service, Social Media, Photoshop, SQL, Research, Java, Public Speaking, C++, C, Project Management, Outlook, Access, Team Leadership, Teamwork, Visio, Data Entry, Time Management, WordPress, CSS, CSS3, Front End Developers, Mobile Applications, Mac, Web Design, Illustrator
Education
Syracuse University 2007 — 2012
Bachelor's degree, Information Technology
Syracuse University 2006 — 2012
Bachelor of Science (B.S.), Information Technology
Patricia Chain Patricia Chain's Teleperformance Experience 2008 - 2010
Job
Industry
Sadaf Sajid Sadaf Sajid's Teleperformance Experience August 2008 - Present
Job Senior Business Analyst
Industry Banking
Experience
Scotiabank April 2015 - Present
Teleperformance August 2008 - Present
Reitmans July 2007 - August 2008
Payless ShoeSource January 2004 - August 2007
Skills
Sales Management, Direct Sales, Customer Service, Team Leadership, Communication Written, Oral Communications, Self Driven, Inventive mind set, AS400, Outbound, Microsoft Office, Hiring, Innovation, KPI, Organizing, Planning, Quality, Quality Management, Retail, Problem Solving, Teamwork, Project Planning, Coaching, Sales, Time Management, Key Performance..., Inbound Marketing, IBM iSeries, Self-driven, Customer Satisfaction, Team Building, Leadership, Call Centers, Customer Experience, Management
Education
University of Toronto 2015 — 2016
Lean Six Sigma
University of Toronto 2013 — 2014
Business Analysis, Business
Seneca College of Applied Arts and Technology 2005 — 2007
General Arts and Science, General Arts and Science
Scotiabank April 2015 - Present
Teleperformance August 2008 - Present
Reitmans July 2007 - August 2008
Payless ShoeSource January 2004 - August 2007
Skills
Sales Management, Direct Sales, Customer Service, Team Leadership, Communication Written, Oral Communications, Self Driven, Inventive mind set, AS400, Outbound, Microsoft Office, Hiring, Innovation, KPI, Organizing, Planning, Quality, Quality Management, Retail, Problem Solving, Teamwork, Project Planning, Coaching, Sales, Time Management, Key Performance..., Inbound Marketing, IBM iSeries, Self-driven, Customer Satisfaction, Team Building, Leadership, Call Centers, Customer Experience, Management
Education
University of Toronto 2015 — 2016
Lean Six Sigma
University of Toronto 2013 — 2014
Business Analysis, Business
Seneca College of Applied Arts and Technology 2005 — 2007
General Arts and Science, General Arts and Science
Randi Johnson Randi Johnson's Teleperformance Experience December 2006 - November 2007
Job Technical Support at Xactware
Industry Computer Hardware
Experience
Xactware December 2013 - August 2014
Taxworks November 2010 - March 2013
Unisys November 2007 - April 2009
Teleperformance December 2006 - November 2007
Skills
Software Installation, Computer Hardware, Technical Support, XP, Hardware, Windows 7, Troubleshooting, Laptops, Servers, Printers, Computer Repair, Operating Systems, Windows Server, Windows XP, Help Desk Support
Education
Salt Lake Community College 2007 — 2007
Cottonwood High School 1999 — 2002
High School Diploma, General Education
Xactware December 2013 - August 2014
Taxworks November 2010 - March 2013
Unisys November 2007 - April 2009
Teleperformance December 2006 - November 2007
Skills
Software Installation, Computer Hardware, Technical Support, XP, Hardware, Windows 7, Troubleshooting, Laptops, Servers, Printers, Computer Repair, Operating Systems, Windows Server, Windows XP, Help Desk Support
Education
Salt Lake Community College 2007 — 2007
Cottonwood High School 1999 — 2002
High School Diploma, General Education
Ted Kassiotis Ted Kassiotis's Teleperformance Experience May 2012 - March 2015
Job EVP Client Success, Strategic Account Management, Customer Experience Continuous Improvement
Industry Outsourcing/Offshoring
Experience
Teleperformance May 2012 - March 2015
Teleperformance October 2008 - May 2012
Interactive Response Technologies, Inc. April 2008 - September 2008
Verizon Wireless 1995 - 2007
Sears Holdings Corporation 1991 - 1995
Skills
Call Center, Customer Relations, Operations Management, Customer Service, Business Planning, New Business Development, Sales Management, Workforce Management, Customer Satisfaction, Voice of the Customer, Contract Management, RFP preparation, Team Building, Cross-functional Team..., Vendor Relations, Partner Relationships, Outsourcing Management, Quality Assurance, Process Improvement, Strategic Planning, Partner Management, Customer Experience, Program Management, Management, Strategy, Leadership, Telecommunications, Sales, Business Development, Contact Centers, Sales Operations, Strategic Partnerships, P&L Management, Account Management, Training, Vendor Management, CRM, Outsourcing, Lead Generation, Team Leadership, Customer Retention, Salesforce.com, BPO, Team Management, Project Management, Marketing, Analytics, Contract Negotiation, Negotiation, Call Centers
Education
University of Massachusetts Lowell 1985 — 1990
Bachelor of Science (BS), Business Administration: Marketing focus
Southern New Hampshire University 2013 — 2016
Master of Science (in progress), Operations & Project Management, 4.0 GPA
Teleperformance May 2012 - March 2015
Teleperformance October 2008 - May 2012
Interactive Response Technologies, Inc. April 2008 - September 2008
Verizon Wireless 1995 - 2007
Sears Holdings Corporation 1991 - 1995
Skills
Call Center, Customer Relations, Operations Management, Customer Service, Business Planning, New Business Development, Sales Management, Workforce Management, Customer Satisfaction, Voice of the Customer, Contract Management, RFP preparation, Team Building, Cross-functional Team..., Vendor Relations, Partner Relationships, Outsourcing Management, Quality Assurance, Process Improvement, Strategic Planning, Partner Management, Customer Experience, Program Management, Management, Strategy, Leadership, Telecommunications, Sales, Business Development, Contact Centers, Sales Operations, Strategic Partnerships, P&L Management, Account Management, Training, Vendor Management, CRM, Outsourcing, Lead Generation, Team Leadership, Customer Retention, Salesforce.com, BPO, Team Management, Project Management, Marketing, Analytics, Contract Negotiation, Negotiation, Call Centers
Education
University of Massachusetts Lowell 1985 — 1990
Bachelor of Science (BS), Business Administration: Marketing focus
Southern New Hampshire University 2013 — 2016
Master of Science (in progress), Operations & Project Management, 4.0 GPA
Wendy Cassidy's Teleperformance Experience July 2006 - March 2007
Job Call Center Supervisor at The Home Depot
Industry
Experience
The Home Depot April 2012 - Present
Convergys November 2007 - May 2011
Teleperformance July 2006 - March 2007
Skills
Leadership, Training, Microsoft Office, Sales, Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Team Leadership, Time Management, Team Building, Call Centers, Employee Training, Customer Experience, Operations Management, Performance Management, Coaching, Customer Retention, Outlook, Interviews, Retail, Team Management, Troubleshooting, Process Improvement, Telecommunications, Teamwork, Hiring, Employee Relations, Communication
Education
Southern Utah University
The Home Depot April 2012 - Present
Convergys November 2007 - May 2011
Teleperformance July 2006 - March 2007
Skills
Leadership, Training, Microsoft Office, Sales, Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Team Leadership, Time Management, Team Building, Call Centers, Employee Training, Customer Experience, Operations Management, Performance Management, Coaching, Customer Retention, Outlook, Interviews, Retail, Team Management, Troubleshooting, Process Improvement, Telecommunications, Teamwork, Hiring, Employee Relations, Communication
Education
Southern Utah University
Michael Trumble Michael Trumble's Teleperformance Experience October 2006 - July 2009
Job Site Manager, Customer Care at CocaCola
Industry Food & Beverages
Experience
Coca-Cola Refreshments July 2009 - Present
Teleperformance October 2006 - July 2009
Rogers Communications 2005 - 2006
OLS 2003 - 2005
Sprint Canada 1995 - 2003
Skills
Change Management, Team Leadership, Management, Customer Satisfaction, Vendor Management, Customer Experience, Workforce Management, Customer Service, Team Management, Account Management, Call Center, Process Improvement, Team Building, Leadership, Cross-functional Team...
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Business
Coca-Cola Refreshments July 2009 - Present
Teleperformance October 2006 - July 2009
Rogers Communications 2005 - 2006
OLS 2003 - 2005
Sprint Canada 1995 - 2003
Skills
Change Management, Team Leadership, Management, Customer Satisfaction, Vendor Management, Customer Experience, Workforce Management, Customer Service, Team Management, Account Management, Call Center, Process Improvement, Team Building, Leadership, Cross-functional Team...
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Business
Diego Nájera Diego Nájera's Teleperformance Experience April 2009 - October 2009
Job Producer / Peter Stark Producing Program
Industry Entertainment
Experience
Amazon Studios September 2015 - Present
FICG in LA, Guadalajara International Film Festival in Los Angeles August 2014 - September 2015
Gaumont International Television June 2015 - August 2015
Fox (Film, TV & Sports) October 2014 - December 2014
Festival Internacional de Cine en Guadalajara (FICG) April 2013 - July 2014
Say the Same Subtitles March 2012 - October 2013
Festival Internacional de Cine en Guadalajara (FICG) October 2009 - March 2013
Más Fusión July 2012 - November 2012
FiveCurrents March 2012 - May 2012
Teleperformance April 2009 - October 2009
Education
University of Southern California 2014 — 2016
Master of Fine Arts (MFA)
Instituto Tecnológico y de Estudios Superiores de Monterrey 2004 — 2008
Licenciado en Ciencias de la Comunicación
UCLA 2006 — 2007
Intercambio Internacional
Amazon Studios September 2015 - Present
FICG in LA, Guadalajara International Film Festival in Los Angeles August 2014 - September 2015
Gaumont International Television June 2015 - August 2015
Fox (Film, TV & Sports) October 2014 - December 2014
Festival Internacional de Cine en Guadalajara (FICG) April 2013 - July 2014
Say the Same Subtitles March 2012 - October 2013
Festival Internacional de Cine en Guadalajara (FICG) October 2009 - March 2013
Más Fusión July 2012 - November 2012
FiveCurrents March 2012 - May 2012
Teleperformance April 2009 - October 2009
Education
University of Southern California 2014 — 2016
Master of Fine Arts (MFA)
Instituto Tecnológico y de Estudios Superiores de Monterrey 2004 — 2008
Licenciado en Ciencias de la Comunicación
UCLA 2006 — 2007
Intercambio Internacional
Daniel Hartnett Daniel Hartnett's Teleperformance Experience February 2002 - December 2006
Job Lead Creative at Apple Inc.
Industry Retail
Experience
Apple Inc. January 2007 - Present
Teleperformance February 2002 - December 2006
SRBI 1997 - July 2001
Skills
Writing, Report Writing, Creative Writing, Drawing, iWork, iLife, Kronos, Apple Aperture, Apple Macintosh, Apple Software, Public Speaking, Imagination, Strategic Thinking, Art, Team Building, Team Management, Team Leadership, Teamwork, Customer Relations, Customer Service, Customer Satisfaction, Managerial, Training & Development, Staff Training, Personal Training, Software Training, Training Skills, Training Delivery, Teaching, Teaching Skills, Teaching Adults, Teaching Experience, Troubleshooting, Strategic Planning, Mac, iPhone
Education
Lemon Bay High School 1990 — 1994
High School Diploma
Manatee Community College
2 Years, English Language and Literature/Letters
Apple Inc. January 2007 - Present
Teleperformance February 2002 - December 2006
SRBI 1997 - July 2001
Skills
Writing, Report Writing, Creative Writing, Drawing, iWork, iLife, Kronos, Apple Aperture, Apple Macintosh, Apple Software, Public Speaking, Imagination, Strategic Thinking, Art, Team Building, Team Management, Team Leadership, Teamwork, Customer Relations, Customer Service, Customer Satisfaction, Managerial, Training & Development, Staff Training, Personal Training, Software Training, Training Skills, Training Delivery, Teaching, Teaching Skills, Teaching Adults, Teaching Experience, Troubleshooting, Strategic Planning, Mac, iPhone
Education
Lemon Bay High School 1990 — 1994
High School Diploma
Manatee Community College
2 Years, English Language and Literature/Letters
Travis Holman Travis Holman's Teleperformance Experience August 2013 - February 2014
Job Assembly Worker at Merit Medical Systems, Inc.
Industry Staffing and Recruiting
Experience
Merit Medical Systems, Inc. July 2014 - Present
Elwood Staffing Services, Inc. March 2014 - Present
Teleperformance August 2013 - February 2014
Walmart June 2012 - August 2013
Fairchild Semiconductor March 2011 - June 2012
Convergys September 2010 - January 2011
Walmart March 2007 - September 2010
McDonald's Corporation August 2006 - March 2007
Skills
Customer Service, Technical Support, Typing, Close Attention to..., Cash Register, Retail, People-oriented, Work in A Fast Paced..., Learning Quickly, Computer Proficiency
Education
Salt Lake Community College 2003 — 2003
General Education Diploma
Riverton High School 2000 — 2001
Debate, Drama and English
Merit Medical Systems, Inc. July 2014 - Present
Elwood Staffing Services, Inc. March 2014 - Present
Teleperformance August 2013 - February 2014
Walmart June 2012 - August 2013
Fairchild Semiconductor March 2011 - June 2012
Convergys September 2010 - January 2011
Walmart March 2007 - September 2010
McDonald's Corporation August 2006 - March 2007
Skills
Customer Service, Technical Support, Typing, Close Attention to..., Cash Register, Retail, People-oriented, Work in A Fast Paced..., Learning Quickly, Computer Proficiency
Education
Salt Lake Community College 2003 — 2003
General Education Diploma
Riverton High School 2000 — 2001
Debate, Drama and English
Tish Passey Tish Passey's Teleperformance Experience August 2012 - January 2014
Job Customer Service at Deseret Industries
Industry Restaurants
Experience
Deseret Industries September 2014 - Present
Sweets candy August 2014 - September 2014
Teleperformance August 2012 - January 2014
xpedx August 2007 - June 2012
Skills
Active Directory, Windows Server, Windows 7, Windows XP, Technical Support, Troubleshooting, Network Administration, Computer Hardware, Microsoft Exchange, Servers, VMware, VPN, DHCP, DNS, TCP/IP, Operating Systems, Routers
Education
Granite High School 2003 — 2007
Salt Lake Community College
Culinary Arts/Chef Training
Deseret Industries September 2014 - Present
Sweets candy August 2014 - September 2014
Teleperformance August 2012 - January 2014
xpedx August 2007 - June 2012
Skills
Active Directory, Windows Server, Windows 7, Windows XP, Technical Support, Troubleshooting, Network Administration, Computer Hardware, Microsoft Exchange, Servers, VMware, VPN, DHCP, DNS, TCP/IP, Operating Systems, Routers
Education
Granite High School 2003 — 2007
Salt Lake Community College
Culinary Arts/Chef Training
Matthew Lonzo Matthew Lonzo's Teleperformance Experience February 2005 - May 2008
Job Senior Business Analyst Portfolio Coordinator at Nationwide Insurance
Industry Information Technology and Services
Experience
Nationwide Insurance May 2014 - Present
Nationwide March 2008 - May 2014
Teleperformance February 2005 - May 2008
Skills
Network Technology, Desktop Application..., Business Applications, Customer Service, IT Operations, Visio, Network Security, Project Management, SQL, SharePoint, Business Analysis, Technical Support, Cisco Technologies, Process Improvement, Software Documentation
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), History
The Ohio State University
Bachelor of Arts (B.A.), History
Nationwide Insurance May 2014 - Present
Nationwide March 2008 - May 2014
Teleperformance February 2005 - May 2008
Skills
Network Technology, Desktop Application..., Business Applications, Customer Service, IT Operations, Visio, Network Security, Project Management, SQL, SharePoint, Business Analysis, Technical Support, Cisco Technologies, Process Improvement, Software Documentation
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), History
The Ohio State University
Bachelor of Arts (B.A.), History
Raymond Huffman Raymond Huffman's Teleperformance Experience December 2003 - March 2004
Job Truck Driver
Industry Transportation/Trucking/Railroad
Experience
Realtypath June 2011 - Present
Self Employed Investor October 1997 - Present
Geneva Rock Products August 2013 - Present
MTS Freight October 2014 - April 2015
Slsb Guinn trucking March 2014 - April 2014
GNB Trucking October 2013 - February 2014
BMA Banking Systems May 2002 - August 2013
Lefavor Envelope Company November 2011 - March 2013
Certified Reprographics March 2004 - August 2011
Teleperformance December 2003 - March 2004
Skills
CDL Class A, Tanker, Doubles/Triples, Forklift Operator, Truck Driving, Warehousing, Real Estate License, National Association of..., Trucking, Triples, Air Brakes, Professional Driving, Class B CDL, Class A License, CDL, Dry Van, Transportation, Real Estate Investor, Hazmat Endorsement, Real Estate, Hazardous Materials, Freight, DOT regulations, Truck, Investors, Rentals, Truckload, Real Property, Investment Properties, Townhomes, Forklift Operation
Education
Salt Lake Community College 2013 — 2013
Commercial CDL-A Truck Driving 240-Hour Certificate, Ground Transportation
Stringham Schools 2011 — 2011
License, Real Estate
Salt Lake Community College 2002 — 2003
Accounting
Utah Valley University 1995 — 1996
Pre-Engineering
Utah Valley University 1993 — 1993
Pre-Engineering
Mountain View High School 1988 — 1992
High School Diploma
Realtypath June 2011 - Present
Self Employed Investor October 1997 - Present
Geneva Rock Products August 2013 - Present
MTS Freight October 2014 - April 2015
Slsb Guinn trucking March 2014 - April 2014
GNB Trucking October 2013 - February 2014
BMA Banking Systems May 2002 - August 2013
Lefavor Envelope Company November 2011 - March 2013
Certified Reprographics March 2004 - August 2011
Teleperformance December 2003 - March 2004
Skills
CDL Class A, Tanker, Doubles/Triples, Forklift Operator, Truck Driving, Warehousing, Real Estate License, National Association of..., Trucking, Triples, Air Brakes, Professional Driving, Class B CDL, Class A License, CDL, Dry Van, Transportation, Real Estate Investor, Hazmat Endorsement, Real Estate, Hazardous Materials, Freight, DOT regulations, Truck, Investors, Rentals, Truckload, Real Property, Investment Properties, Townhomes, Forklift Operation
Education
Salt Lake Community College 2013 — 2013
Commercial CDL-A Truck Driving 240-Hour Certificate, Ground Transportation
Stringham Schools 2011 — 2011
License, Real Estate
Salt Lake Community College 2002 — 2003
Accounting
Utah Valley University 1995 — 1996
Pre-Engineering
Utah Valley University 1993 — 1993
Pre-Engineering
Mountain View High School 1988 — 1992
High School Diploma
Lionel B. Mory's Teleperformance Experience May 2005 - September 2006
Job Bilingual Problem Resolution Representative at Invesco Canada
Industry Financial Services
Experience
Invesco Canada November 2014 - Present
Canadian Dealer Lease Services Inc. July 2013 - November 2014
Huk Coburg October 2009 - March 2013
Teleperformance May 2005 - September 2006
Skills
Finance, Microsoft Excel, Analysis, Strategic Planning, Change Management, Portfolio Management, Business Strategy, Management Consulting, Equities, Time Management, Insurance, Teamwork, Training, Management, Process Improvement, Customer Service
Education
Johann Wolfgang Goethe-Universität Frankfurt am Main 2006 — 2010
Bachelor of Science (B.Sc.), Economics
ACCES Employment
Invesco Canada November 2014 - Present
Canadian Dealer Lease Services Inc. July 2013 - November 2014
Huk Coburg October 2009 - March 2013
Teleperformance May 2005 - September 2006
Skills
Finance, Microsoft Excel, Analysis, Strategic Planning, Change Management, Portfolio Management, Business Strategy, Management Consulting, Equities, Time Management, Insurance, Teamwork, Training, Management, Process Improvement, Customer Service
Education
Johann Wolfgang Goethe-Universität Frankfurt am Main 2006 — 2010
Bachelor of Science (B.Sc.), Economics
ACCES Employment
Jarvis Alexander Jarvis Alexander's Teleperformance Experience August 2006 - February 2010
Job Loan Acquisition Specialist/Note Broker at Alexander Capital Solutions
Industry Financial Services
Experience
Alexander Capital Solutions I help individual clients and banks get the cash they need on hand in a matter of weeks versus in a matter of months. I really enjoy what a I do, I get a great deal of pleasure knowing that I am able to offer my clients other alternative solutions for their cash needs. At Alexander Capital Solutions, our professional contract buyers work closely with holders of private residential mortgage notes, business notes, and many other contractual obligations when the need for FAST CASH arises. For those holding private mortgage notes from the sale of their previous residence, for example, our experienced buyers can purchase your entire note balance outright, assist you with a fractional sale of your private mortgage note, or even purchase a portion of its income stream, providing you with ready cash when required.Table Games DealerEldorado Hotel CasinoFebruary 2011 - April 2013
Teleperformance August 2006 - February 2010
Skills
Non-performing loans..., We do a number of...
Education
Strayer University-Maryland 2010 — 2013
Associates (BA), Small Business Administration/Management
Alexander Capital Solutions I help individual clients and banks get the cash they need on hand in a matter of weeks versus in a matter of months. I really enjoy what a I do, I get a great deal of pleasure knowing that I am able to offer my clients other alternative solutions for their cash needs. At Alexander Capital Solutions, our professional contract buyers work closely with holders of private residential mortgage notes, business notes, and many other contractual obligations when the need for FAST CASH arises. For those holding private mortgage notes from the sale of their previous residence, for example, our experienced buyers can purchase your entire note balance outright, assist you with a fractional sale of your private mortgage note, or even purchase a portion of its income stream, providing you with ready cash when required.Table Games DealerEldorado Hotel CasinoFebruary 2011 - April 2013
Teleperformance August 2006 - February 2010
Skills
Non-performing loans..., We do a number of...
Education
Strayer University-Maryland 2010 — 2013
Associates (BA), Small Business Administration/Management
Diana K. Seba Diana K. Seba's Teleperformance Experience May 2014 - September 2014
Job Administrative Assistant at Express Employment Professionals
Industry Executive Office
Experience
Express Employment Professionals March 2015 - Present
MAXIMUS October 2014 - March 2015
Teleperformance May 2014 - September 2014
Inclusion Incorporated September 2013 - April 2014
Vallivue School District February 2012 - June 2012
Academic Tutoring Service October 2011 - June 2012
Tutor Doctor July 2011 - June 2012
Kelly Services April 2008 - July 2011
Power Enterprises, Inc. February 2006 - March 2008
Wells Fargo Business Center October 2002 - November 2005
Skills
Word, Excel, Access, Outlook, Gmail, QuickBooks, 10-Key by touch, Internet Research, Data Entry, Customer Satisfaction, Payroll Processing, Employee Benefits, Minutes, Compliance Audits, Filing, Records Management, Schedule, Calendars, Purchase Supplies, Manage Credit Cards, Microsoft Excel, Microsoft Word, Accounts Receivable, Payroll, Resume Writing, Tutoring, Enjoy Working with..., People Skills, Elementary Education, Employee Relations, Online Research, Fax, Interviews, Customer Service, Microsoft Office, Communication, 10 Key, Team Building
Education
Seattle Pacific University
Certificate, Elementary Education
University of Washington
BA, English Literature
Express Employment Professionals March 2015 - Present
MAXIMUS October 2014 - March 2015
Teleperformance May 2014 - September 2014
Inclusion Incorporated September 2013 - April 2014
Vallivue School District February 2012 - June 2012
Academic Tutoring Service October 2011 - June 2012
Tutor Doctor July 2011 - June 2012
Kelly Services April 2008 - July 2011
Power Enterprises, Inc. February 2006 - March 2008
Wells Fargo Business Center October 2002 - November 2005
Skills
Word, Excel, Access, Outlook, Gmail, QuickBooks, 10-Key by touch, Internet Research, Data Entry, Customer Satisfaction, Payroll Processing, Employee Benefits, Minutes, Compliance Audits, Filing, Records Management, Schedule, Calendars, Purchase Supplies, Manage Credit Cards, Microsoft Excel, Microsoft Word, Accounts Receivable, Payroll, Resume Writing, Tutoring, Enjoy Working with..., People Skills, Elementary Education, Employee Relations, Online Research, Fax, Interviews, Customer Service, Microsoft Office, Communication, 10 Key, Team Building
Education
Seattle Pacific University
Certificate, Elementary Education
University of Washington
BA, English Literature
Willis Franklin Willis Franklin's Teleperformance Experience February 2013 - Present
Job Customer service Rep at Teleperformance
Industry Wireless
Experience
Teleperformance February 2013 - Present
wells fargo April 2011 - July 2012
Skills
Credit, Loans, Banking, Retail Banking, Business Strategy, Customer Satisfaction, Customer Retention, Customer Service, Sales Management, Sales, Sales Process, Time Management
Education
Stevens Henager College 2012 — 2014
Associate's degree, Business Administration and Management, General
Teleperformance February 2013 - Present
wells fargo April 2011 - July 2012
Skills
Credit, Loans, Banking, Retail Banking, Business Strategy, Customer Satisfaction, Customer Retention, Customer Service, Sales Management, Sales, Sales Process, Time Management
Education
Stevens Henager College 2012 — 2014
Associate's degree, Business Administration and Management, General
Dalia Gallegos Bruce Dalia Gallegos Bruce's Teleperformance Experience July 2011 - September 2012
Job Offering Bilingual and Excellent Customer Service Skills
Industry Information Technology and Services
Experience
Wyndham Worldwide / RCI November 2013 - Present
Several in the Entertainment Industry April 2013 - August 2013
H&R Block March 2013 - May 2013
State of Utah 2012 - 2013
Teleperformance July 2011 - September 2012
County of San Bernardino October 1999 - December 2008
Skills
Career Counseling, Motivational..., Workshop Facilitation, Volunteer Management, Grants, Fundraising, Supervisory Skills, Job Coaching, Staff Development, Report Writing, Career Development, Training, Staff Supervision, Non-profit..., Management, New Hire Orientations, Employee Training, Hiring, Case Management, Human Resources, Payroll
Education
Ogden-Weber Applied Technology College 2009 — 2011
Certification, Information Technology
San Bernardino Valley College 2003 — 2005
Associate's degree, Human Services and Case Management
Lynwood 1988 — 1992
High School Diploma, General Studies
Wyndham Worldwide / RCI November 2013 - Present
Several in the Entertainment Industry April 2013 - August 2013
H&R Block March 2013 - May 2013
State of Utah 2012 - 2013
Teleperformance July 2011 - September 2012
County of San Bernardino October 1999 - December 2008
Skills
Career Counseling, Motivational..., Workshop Facilitation, Volunteer Management, Grants, Fundraising, Supervisory Skills, Job Coaching, Staff Development, Report Writing, Career Development, Training, Staff Supervision, Non-profit..., Management, New Hire Orientations, Employee Training, Hiring, Case Management, Human Resources, Payroll
Education
Ogden-Weber Applied Technology College 2009 — 2011
Certification, Information Technology
San Bernardino Valley College 2003 — 2005
Associate's degree, Human Services and Case Management
Lynwood 1988 — 1992
High School Diploma, General Studies
Javon Johnson Javon Johnson's Teleperformance Experience May 2012 - August 2012
Job Student at Texas Tech University
Industry Higher Education
Experience
Ultra Body Fitness Personal Training June 2014 - Present
Texas Tech University August 2012 - Present
BJ's Restaurants, Inc. May 2014 - August 2014
Teleperformance May 2012 - August 2012
Skills
Public Speaking, Teamwork, Personal Training, Event Planning, Leadership
Education
Rawls College of Business at Texas Tech University 2014 — 2016
Marketing, Logistics, Materials, and Supply Chain Management, 3.0
Ultra Body Fitness Personal Training June 2014 - Present
Texas Tech University August 2012 - Present
BJ's Restaurants, Inc. May 2014 - August 2014
Teleperformance May 2012 - August 2012
Skills
Public Speaking, Teamwork, Personal Training, Event Planning, Leadership
Education
Rawls College of Business at Texas Tech University 2014 — 2016
Marketing, Logistics, Materials, and Supply Chain Management, 3.0
John Billings John Billings's Teleperformance Experience November 2013 - Present
Job Contact Center Expert
Industry Outsourcing/Offshoring
Experience
Teleperformance November 2013 - Present
Travelocity February 2012 - October 2013
Travelocity April 2008 - February 2012
Travelocity November 2006 - April 2008
Sabre Holdings November 2003 - November 2006
Sabre Holdings June 1999 - November 2003
Sabre Holdings June 1998 - August 1998
TOPS Engineering Corporation January 1996 - July 1997
Lennox Industries Inc. September 1994 - December 1995
Railroad Commission of Texas March 1994 - September 1994
Skills
Strategy, Strategic Partnerships, Cross-functional Team..., Management, Competitive Analysis, Vendor Management, Product Management, E-commerce, Leadership, Product Marketing, Team Management, CRM, Account Management, Sales, Outsourcing, Marketing, Forecasting, Strategic Planning, Pricing, Customer Experience, Business Planning, Business Development, Project Planning, Product Development, Customer Satisfaction, Business Strategy, Marketing Management, Contract Management, Budgets, Portfolio Management, Process Improvement
Education
Texas Christian University 1997 — 1999
Master of Business Administration (M.B.A.)
Texas Tech University 1989 — 1993
BBA, Finance
Teleperformance November 2013 - Present
Travelocity February 2012 - October 2013
Travelocity April 2008 - February 2012
Travelocity November 2006 - April 2008
Sabre Holdings November 2003 - November 2006
Sabre Holdings June 1999 - November 2003
Sabre Holdings June 1998 - August 1998
TOPS Engineering Corporation January 1996 - July 1997
Lennox Industries Inc. September 1994 - December 1995
Railroad Commission of Texas March 1994 - September 1994
Skills
Strategy, Strategic Partnerships, Cross-functional Team..., Management, Competitive Analysis, Vendor Management, Product Management, E-commerce, Leadership, Product Marketing, Team Management, CRM, Account Management, Sales, Outsourcing, Marketing, Forecasting, Strategic Planning, Pricing, Customer Experience, Business Planning, Business Development, Project Planning, Product Development, Customer Satisfaction, Business Strategy, Marketing Management, Contract Management, Budgets, Portfolio Management, Process Improvement
Education
Texas Christian University 1997 — 1999
Master of Business Administration (M.B.A.)
Texas Tech University 1989 — 1993
BBA, Finance
Sergio Zuñiga Mena Sergio Zuñiga Mena's Teleperformance Experience June 2011 - August 2011
Job Türk Amerikan Derneği at Turk America
Industry Media Production
Experience
Türk Amerikan Derneği November 2014 - June 2015
İzmir Türk Koleji September 2014 - June 2015
Hoteles City Express July 2014 - August 2014
Ashoka June 2013 - December 2013
Teleperformance June 2011 - August 2011
American Suites Resort & Spa August 2008 - December 2008
Skills
Photography, Creative Direction, Event Planning, Photoshop, Leadership, Blogging, Social Entrepreneurship, Public Relations, Communication, Research, Entrepreneurship, Strategic Planning, English, Spanish, Video Production, Film, Presentation Design, Social Media, Interpersonal Skill, Graphic Design, Salesforce.com, Creative Problem Solving, Design Thinking, Time Management, Film Production, Brand Development, Tourism, Mac User Skills, Telecommunications, SalesForce, Branding, Cinematography, Production Assistance, Singing, Cooking, Hospitality Management, English Teaching
Education
Tecnológico de Monterrey 2009 — 2013
Bachelor in Communications and Digital Media, Communication and Media Studies, Bachelor Degree
Doral Academy Preparatory School 2007 — 2008
High School, Honors, Advance Placement & Performing Arts
Doral Performing Arts and Entertainment Academy 2007 — 2008
Music, Acting, Visual Arts, and Photography, Visual and Performing Arts
Türk Amerikan Derneği November 2014 - June 2015
İzmir Türk Koleji September 2014 - June 2015
Hoteles City Express July 2014 - August 2014
Ashoka June 2013 - December 2013
Teleperformance June 2011 - August 2011
American Suites Resort & Spa August 2008 - December 2008
Skills
Photography, Creative Direction, Event Planning, Photoshop, Leadership, Blogging, Social Entrepreneurship, Public Relations, Communication, Research, Entrepreneurship, Strategic Planning, English, Spanish, Video Production, Film, Presentation Design, Social Media, Interpersonal Skill, Graphic Design, Salesforce.com, Creative Problem Solving, Design Thinking, Time Management, Film Production, Brand Development, Tourism, Mac User Skills, Telecommunications, SalesForce, Branding, Cinematography, Production Assistance, Singing, Cooking, Hospitality Management, English Teaching
Education
Tecnológico de Monterrey 2009 — 2013
Bachelor in Communications and Digital Media, Communication and Media Studies, Bachelor Degree
Doral Academy Preparatory School 2007 — 2008
High School, Honors, Advance Placement & Performing Arts
Doral Performing Arts and Entertainment Academy 2007 — 2008
Music, Acting, Visual Arts, and Photography, Visual and Performing Arts
Dex Tabura's Teleperformance Experience August 2007 - October 2008
Job Manager, Huddleston Care LLC
Industry Health, Wellness and Fitness
Experience
Huddleston Care LLC June 2014 - Present
Huddleston Care LLC December 2013 - June 2014
Daly City Physical Therapy Clinic September 2011 - May 2012
Teleperformance August 2007 - October 2008
TeleTech September 2006 - January 2007
trg tech January 2006 - August 2006
Globalstride 2001 - 2004
Skills
Account Management, Customer Service, Home Care, Elder Care, Leadership, Call Centers, Offshore Outsourcing, Business Operations, Operations Management, Customer Satisfaction, Customer Experience, Staff Management, Coaching Staff, Collections, Recruiting, Administrative Work
Education
University of Santo Tomas 1995 — 1999
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
San Francisco State University
Project Management
Huddleston Care LLC June 2014 - Present
Huddleston Care LLC December 2013 - June 2014
Daly City Physical Therapy Clinic September 2011 - May 2012
Teleperformance August 2007 - October 2008
TeleTech September 2006 - January 2007
trg tech January 2006 - August 2006
Globalstride 2001 - 2004
Skills
Account Management, Customer Service, Home Care, Elder Care, Leadership, Call Centers, Offshore Outsourcing, Business Operations, Operations Management, Customer Satisfaction, Customer Experience, Staff Management, Coaching Staff, Collections, Recruiting, Administrative Work
Education
University of Santo Tomas 1995 — 1999
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
San Francisco State University
Project Management
Natalie Davila- Hernandez Natalie Davila- Hernandez's Teleperformance Experience March 2008 - January 2009
Job Government Administration Professional
Industry Government Administration
Experience
Texas Workforce Commission February 2009 - November 2013
American Eagle Outfitters July 2011 - August 2011
Teleperformance March 2008 - January 2009
Skills
alalytical, excellent time..., Highly detail oriented, People-oriented, cheerful, Positive Personality, Positive Team Player, Self-driven, Goal Oriented, savvy relationship..., Cash Handling Experience, advanced clerical..., math aptitude, Goal-oriented..., rapid data entry skills, compliant with laws and..., excellent customer..., excellent cusotmer..., Sales Effectiveness, Efficent, Business Intelligence, fast learner, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, english speaking, fluent in spanish..., fluent in american sign...
Education
South Texas College 2004 — 2012
undergraduate, Business Administration and Management, General, n/a
Edinburg High School 2002 — 2005
Mid Term early graduate, High School, n/a
Texas Workforce Commission February 2009 - November 2013
American Eagle Outfitters July 2011 - August 2011
Teleperformance March 2008 - January 2009
Skills
alalytical, excellent time..., Highly detail oriented, People-oriented, cheerful, Positive Personality, Positive Team Player, Self-driven, Goal Oriented, savvy relationship..., Cash Handling Experience, advanced clerical..., math aptitude, Goal-oriented..., rapid data entry skills, compliant with laws and..., excellent customer..., excellent cusotmer..., Sales Effectiveness, Efficent, Business Intelligence, fast learner, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, english speaking, fluent in spanish..., fluent in american sign...
Education
South Texas College 2004 — 2012
undergraduate, Business Administration and Management, General, n/a
Edinburg High School 2002 — 2005
Mid Term early graduate, High School, n/a
Shanequia Dimery Shanequia Dimery's Teleperformance Experience June 2013 - Present
Job New Customer Account Specialist at Teleperformance
Industry Telecommunications
Experience
Teleperformance June 2013 - Present
Sitel September 2003 - July 2005
Washington inventory March 2004 - June 2004
Education
Texas State Technical College Waco 1994 — 1995
Killeen High 1993 — 1994
Teleperformance June 2013 - Present
Sitel September 2003 - July 2005
Washington inventory March 2004 - June 2004
Education
Texas State Technical College Waco 1994 — 1995
Killeen High 1993 — 1994
Pamela Hoffman Pamela Hoffman's Teleperformance Experience April 2007 - October 2011
Job Sales Representative at Hertz Car Sales Jacksonville
Industry Automotive
Experience
Hertz Car Sales Jacksonville May 2014 - Present
Chevyland July 2012 - October 2013
Praeses November 2011 - May 2012
Teleperformance April 2007 - October 2011
Skills
Negotiation, Recruiting, Customer Satisfaction, Account Management, Training, Customer Service, Sales Management, Team Management, Team Building, Strategic Planning, Team Leadership, Sales, Microsoft Office, Human Resources
Education
San Diego State University-California State University 2002 — 2004
Hertz Car Sales Jacksonville May 2014 - Present
Chevyland July 2012 - October 2013
Praeses November 2011 - May 2012
Teleperformance April 2007 - October 2011
Skills
Negotiation, Recruiting, Customer Satisfaction, Account Management, Training, Customer Service, Sales Management, Team Management, Team Building, Strategic Planning, Team Leadership, Sales, Microsoft Office, Human Resources
Education
San Diego State University-California State University 2002 — 2004
Dyami Thurman Dyami Thurman's Teleperformance Experience May 2010 - August 2012
Job Leading Sales Associate at Champs Sports
Industry Consumer Services
Experience
Champs Sports December 2012 - Present
Teleperformance May 2010 - August 2012
Education
Southeastern University 2009 — 2012
Bachelor of Arts (BA), Psychology
Champs Sports December 2012 - Present
Teleperformance May 2010 - August 2012
Education
Southeastern University 2009 — 2012
Bachelor of Arts (BA), Psychology
LaKianna Harris LaKianna Harris's Teleperformance Experience October 2012 - February 2013
Job Personal Caregiver
Industry Restaurants
Experience
Personal Care Giver May 2004 - Present
Green Tokai Co. Ltd. June 2014 - March 2015
GE Capital April 2013 - April 2014
Teleperformance October 2012 - February 2013
The Taste Creative Cuisine 2012 - 2013
The Melting Pot Restaurants June 2011 - December 2011
J. Alexander's Restaurants 2008 - 2009
Victoria's Secret 2007 - 2008
Skills
Customer Service, Customer Satisfaction, Restaurants, Food Service, Cashiering, Microsoft Office, Microsoft Excel, Microsoft Word, Servers, Sales, Retail Sales, Hostesses, Friendly Personality, Enthusiastic..., Team-oriented, Dependable Team Player, Close Attention to..., Time & Attendance, Multitasking Skills, Continuous Improvement, Enthusiasm to learn, Call Centers
Education
Sinclair Community College 2011 — 2011
Hospitality Administration/Management
University of Toledo 2001 — 2002
Communication and Media Studies
Colonel White High School of the Performing Arts 1998 — 2001
High School Diploma
Personal Care Giver May 2004 - Present
Green Tokai Co. Ltd. June 2014 - March 2015
GE Capital April 2013 - April 2014
Teleperformance October 2012 - February 2013
The Taste Creative Cuisine 2012 - 2013
The Melting Pot Restaurants June 2011 - December 2011
J. Alexander's Restaurants 2008 - 2009
Victoria's Secret 2007 - 2008
Skills
Customer Service, Customer Satisfaction, Restaurants, Food Service, Cashiering, Microsoft Office, Microsoft Excel, Microsoft Word, Servers, Sales, Retail Sales, Hostesses, Friendly Personality, Enthusiastic..., Team-oriented, Dependable Team Player, Close Attention to..., Time & Attendance, Multitasking Skills, Continuous Improvement, Enthusiasm to learn, Call Centers
Education
Sinclair Community College 2011 — 2011
Hospitality Administration/Management
University of Toledo 2001 — 2002
Communication and Media Studies
Colonel White High School of the Performing Arts 1998 — 2001
High School Diploma
Angela Witherspoon, MSHRL's Teleperformance Experience December 2014 - March 2015
Job Recruiter at Teleperformance, USA
Industry Higher Education
Experience
Nesco Resource July 2015 - Present
Teleperformance, USA March 2015 - July 2015
Teleperformance December 2014 - March 2015
Adecco October 2014 - November 2014
Amazon December 2013 - October 2014
Integrity Staffing & Solutions October 2013 - December 2013
National College March 2009 - November 2012
Elwood Staffing November 2008 - January 2009
Humana November 1997 - September 2008
Skills
Data Analysis, Enrollment Management, Microsoft Excel, Microsoft Office, PowerPoint, Student Financial Aid, Outlook, Leadership, Data Entry, Microsoft Word, Customer Service, Research, Training, Employee Benefits, Benefits Administration, Auditing, Accounts Receivable, Collections, Recruiting, Human Resources, Higher Education, Leadership Development, Employee Relations, Resume Writing
Education
Sullivan University 2014 — 2015
Master's Degree, Conflict management, B+
Sullivan University 2010 — 2012
Masters, Human Resource Leadership, A
Sullivan University 2002 — 2004
Bachelor's in Science, Business Management
Jeffersonville High School
Nesco Resource July 2015 - Present
Teleperformance, USA March 2015 - July 2015
Teleperformance December 2014 - March 2015
Adecco October 2014 - November 2014
Amazon December 2013 - October 2014
Integrity Staffing & Solutions October 2013 - December 2013
National College March 2009 - November 2012
Elwood Staffing November 2008 - January 2009
Humana November 1997 - September 2008
Skills
Data Analysis, Enrollment Management, Microsoft Excel, Microsoft Office, PowerPoint, Student Financial Aid, Outlook, Leadership, Data Entry, Microsoft Word, Customer Service, Research, Training, Employee Benefits, Benefits Administration, Auditing, Accounts Receivable, Collections, Recruiting, Human Resources, Higher Education, Leadership Development, Employee Relations, Resume Writing
Education
Sullivan University 2014 — 2015
Master's Degree, Conflict management, B+
Sullivan University 2010 — 2012
Masters, Human Resource Leadership, A
Sullivan University 2002 — 2004
Bachelor's in Science, Business Management
Jeffersonville High School
RC Ackerman RC Ackerman's Teleperformance Experience May 2011 - November 2012
Job Web Developer at Print Syndicate
Industry Information Technology and Services
Experience
Print Syndicate June 2014 - Present
ACID Consulting May 2011 - Present
gRayCo Productions 2011 - Present
Rogue Fitness August 2013 - June 2014
Rogue Fitness November 2012 - August 2013
Teleperformance May 2011 - November 2012
Teleperformance 2009 - April 2010
The Haunted Hydro October 2006 - October 2009
Teleperformance 2008 - 2009
Teleperformance 2007 - 2008
Skills
Web Design, Workforce Management, Web Development, CSS, PHP, Server Administration, Github, Magento, MySQL, Ubuntu, jQuery, SASS, Ruby on Rails, Ruby, Arch Linux, Apache, Visual Basic, Database Development, Statistical Reporting, Mac OS X, Network Administration, Firewall Management, CCNT, Software Training, Technical Training, Remote Assistance, Adobe Creative Suite, Android, iPhone, Creative Writing, People Skills, Access, Windows 7, Networking, Microsoft Office
Education
Terra State Community College 2004 — 2006
Computer Communicative Network Technologies, Technology
Fremont Ross High School 2003 — 2006
High School Diploma, Technology concentration
Print Syndicate June 2014 - Present
ACID Consulting May 2011 - Present
gRayCo Productions 2011 - Present
Rogue Fitness August 2013 - June 2014
Rogue Fitness November 2012 - August 2013
Teleperformance May 2011 - November 2012
Teleperformance 2009 - April 2010
The Haunted Hydro October 2006 - October 2009
Teleperformance 2008 - 2009
Teleperformance 2007 - 2008
Skills
Web Design, Workforce Management, Web Development, CSS, PHP, Server Administration, Github, Magento, MySQL, Ubuntu, jQuery, SASS, Ruby on Rails, Ruby, Arch Linux, Apache, Visual Basic, Database Development, Statistical Reporting, Mac OS X, Network Administration, Firewall Management, CCNT, Software Training, Technical Training, Remote Assistance, Adobe Creative Suite, Android, iPhone, Creative Writing, People Skills, Access, Windows 7, Networking, Microsoft Office
Education
Terra State Community College 2004 — 2006
Computer Communicative Network Technologies, Technology
Fremont Ross High School 2003 — 2006
High School Diploma, Technology concentration
Naomi Milstein's Teleperformance Experience December 2014 - Present
Job Visa Processing Agent at Teleperformance
Industry International Affairs
Experience
Teleperformance December 2014 - Present
Stadtschulrat Wien in conjunction with Fulbright Commission Austria October 2013 - May 2014
Landesschulrat Salzburg in conjunction with Fulbright Commission Austria October 2012 - May 2013
screwtop wine bar June 2012 - September 2012
Fairfax Oral and Maxillofacial Surgery May 2010 - August 2010
United States Holocaust Memorial Museum May 2010 - August 2010
Skills
Research, Teaching, Writing, Presentations, Foreign Languages, Nonprofits, Editing, Community Outreach, Politics, Event Management
Education
The College of Wooster 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs, German
Teleperformance December 2014 - Present
Stadtschulrat Wien in conjunction with Fulbright Commission Austria October 2013 - May 2014
Landesschulrat Salzburg in conjunction with Fulbright Commission Austria October 2012 - May 2013
screwtop wine bar June 2012 - September 2012
Fairfax Oral and Maxillofacial Surgery May 2010 - August 2010
United States Holocaust Memorial Museum May 2010 - August 2010
Skills
Research, Teaching, Writing, Presentations, Foreign Languages, Nonprofits, Editing, Community Outreach, Politics, Event Management
Education
The College of Wooster 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs, German
Lizzie Buell's Teleperformance Experience April 2011 - October 2011
Job Customer Service
Industry Internet
Experience
BuyerZone.com January 2011 - May 2013
Teleperformance April 2011 - October 2011
Gold Coast Design January 2008 - 2009
Skills
Customer Satisfaction, Customer Service, Customer Retention, Call Center, Customer Acquisition, Microsoft Office 2007, Outlook, Microsoft Office, Account Management, Windows, Social Media, Microsoft Excel, Sales, Customer Experience, Customer Support
Education
San Diego Mesa College
BuyerZone.com January 2011 - May 2013
Teleperformance April 2011 - October 2011
Gold Coast Design January 2008 - 2009
Skills
Customer Satisfaction, Customer Service, Customer Retention, Call Center, Customer Acquisition, Microsoft Office 2007, Outlook, Microsoft Office, Account Management, Windows, Social Media, Microsoft Excel, Sales, Customer Experience, Customer Support
Education
San Diego Mesa College
Jarrell Mattox's Teleperformance Experience February 2010 - August 2010
Job Verizon Wireless Solutions Manager
Industry Telecommunications
Experience
Verizon Wireless August 2010 - Present
Teleperformance February 2010 - August 2010
Hilton Hotels Worldwide May 2007 - March 2009
Skills
Customer Service, Mobile Devices, Cashiering, Sales Management, Sales, Direct Sales, Food Service, Management, Project Management, Project Planning, Music Production
Education
Savannah State University 2004 — 2009
Bachelor of Fine Arts (BFA)
Verizon Wireless August 2010 - Present
Teleperformance February 2010 - August 2010
Hilton Hotels Worldwide May 2007 - March 2009
Skills
Customer Service, Mobile Devices, Cashiering, Sales Management, Sales, Direct Sales, Food Service, Management, Project Management, Project Planning, Music Production
Education
Savannah State University 2004 — 2009
Bachelor of Fine Arts (BFA)
Jeremy Escoffier Jeremy Escoffier's Teleperformance Experience June 2005 - September 2011
Job Customer Advocate at Health Care Service Corporation
Industry Insurance
Experience
Health Care Service Corporation October 2011 - Present
Teleperformance June 2005 - September 2011
Skills
Windows 2000/XP/Vista/7, Windows Server 2003/2008, Microsoft Office..., Active Directory, Telecommunications, Imaging, Computer Hardware, Computer Repair, Software Installation, Norton Ghost, TCP/IP, Command Prompt, Java, Citrix, Hyperion Enterprise, IEX Total View, Avaya, Polycom, Cable Management, Cabling, PC building, Malwarebytes, Windows Remote Desktop, Virus Removal, Microsoft Exchange..., Group Policy, iPhone Support, Wireless Networking, Dell PowerEdge Servers, Mac OS X, Problem Solving, Goal-oriented..., Positive Team Player, Positive Can-do Attitude
Education
Texas State Technical College-West Texas 2008 — 2010
Associate's degree, Network and System Administration/Administrator, 3.87
Cooper High School (Abilene Tx) 2000 — 2005
High School Diploma
Health Care Service Corporation October 2011 - Present
Teleperformance June 2005 - September 2011
Skills
Windows 2000/XP/Vista/7, Windows Server 2003/2008, Microsoft Office..., Active Directory, Telecommunications, Imaging, Computer Hardware, Computer Repair, Software Installation, Norton Ghost, TCP/IP, Command Prompt, Java, Citrix, Hyperion Enterprise, IEX Total View, Avaya, Polycom, Cable Management, Cabling, PC building, Malwarebytes, Windows Remote Desktop, Virus Removal, Microsoft Exchange..., Group Policy, iPhone Support, Wireless Networking, Dell PowerEdge Servers, Mac OS X, Problem Solving, Goal-oriented..., Positive Team Player, Positive Can-do Attitude
Education
Texas State Technical College-West Texas 2008 — 2010
Associate's degree, Network and System Administration/Administrator, 3.87
Cooper High School (Abilene Tx) 2000 — 2005
High School Diploma
Artrell Green's Teleperformance Experience 2012 - April 2013
Job Youth Football Coach Richland County/Electronic Technician/Open to Opportunities
Industry Sports
Experience
Advantage xPO April 2013 - Present
Teleperformance 2012 - April 2013
SAIC October 2009 - May 2011
South Carolina State University July 2004 - April 2009
Jacksonville Jaguars July 2007 - September 2007
Skills
Microsoft Office, Sports Management, Electronics Technology, Leadership, Management, Program Management, Manufacturing, Electronics, Customer Service, Software Installation, Government, Time Management, Team Leadership, Teamwork, Microsoft Excel, Physical Education, Sports Coaching
Education
South Carolina State University 2004 — 2009
Bachelor of Science (B.S.), Physical Activity Management
South Carolina State University 2004 — 2009
Bachelor of Science, Physical Activity Management
Advantage xPO April 2013 - Present
Teleperformance 2012 - April 2013
SAIC October 2009 - May 2011
South Carolina State University July 2004 - April 2009
Jacksonville Jaguars July 2007 - September 2007
Skills
Microsoft Office, Sports Management, Electronics Technology, Leadership, Management, Program Management, Manufacturing, Electronics, Customer Service, Software Installation, Government, Time Management, Team Leadership, Teamwork, Microsoft Excel, Physical Education, Sports Coaching
Education
South Carolina State University 2004 — 2009
Bachelor of Science (B.S.), Physical Activity Management
South Carolina State University 2004 — 2009
Bachelor of Science, Physical Activity Management
John V. Hamilton, CPA, CMA John V. Hamilton, CPA, CMA's Teleperformance Experience July 2008 - September 2009
Job Working with Business Owners to improve profitability through strong people management and financial acumen.
Industry Accounting
Experience
Abell Pest Control May 2014 - Present
Shred-it International September 2011 - February 2014
Beretta Organic Farms May 2010 - September 2011
Teleperformance July 2008 - September 2009
Hamilton Consulting 2005 - 2009
Claybrooke March 2007 - March 2008
Resolve Corporation October 1999 - October 2006
Heidelberg / Louson 1990 - 1999
Skills
Leadership, Negotiation, Process Improvement, Strategy, Change Management, SAP, Outsourcing, ERP, Team Leadership, Contract Negotiation, Strategic Planning, Employee Engagement, P&L Management, Team Building, Communication Skills, Financial Analysis, Financial Reporting
Education
CPA, CMA
Chartered Professional Accountant and Certified Management Accountant
Sheridan College
3 Year Finance Diploma, Finance and Accounting
Abell Pest Control May 2014 - Present
Shred-it International September 2011 - February 2014
Beretta Organic Farms May 2010 - September 2011
Teleperformance July 2008 - September 2009
Hamilton Consulting 2005 - 2009
Claybrooke March 2007 - March 2008
Resolve Corporation October 1999 - October 2006
Heidelberg / Louson 1990 - 1999
Skills
Leadership, Negotiation, Process Improvement, Strategy, Change Management, SAP, Outsourcing, ERP, Team Leadership, Contract Negotiation, Strategic Planning, Employee Engagement, P&L Management, Team Building, Communication Skills, Financial Analysis, Financial Reporting
Education
CPA, CMA
Chartered Professional Accountant and Certified Management Accountant
Sheridan College
3 Year Finance Diploma, Finance and Accounting
Lexie Magnan's Teleperformance Experience July 2013 - Present
Job Hughes Help Desk Technical Support Level II at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance July 2013 - Present
Skills
Microsoft, Technical Support, Active Directory, Windows Server, Troubleshooting, XP, DHCP, Servers, DNS, Operating Systems, VPN, Windows 7, VMware, Group Policy, Help Desk Support, TCP/IP, Hardware Support, Software Installation
Education
St. Thomas University
Master's degree, Management and Information Systems, 3.2
Teleperformance July 2013 - Present
Skills
Microsoft, Technical Support, Active Directory, Windows Server, Troubleshooting, XP, DHCP, Servers, DNS, Operating Systems, VPN, Windows 7, VMware, Group Policy, Help Desk Support, TCP/IP, Hardware Support, Software Installation
Education
St. Thomas University
Master's degree, Management and Information Systems, 3.2
Frank Kelly Frank Kelly's Teleperformance Experience April 2012 - May 2013
Job SVP, Global Work at Home at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services December 2013 - Present
Teleperformance April 2012 - May 2013
TRG Customer Solutions June 2007 - March 2012
Arise Virtual Solutions Inc. 2005 - 2006
Convergys 1997 - 2005
Frontier Communications 1996 - 1997
MCI 1986 - 1996
Skills
Outsourcing, BPO, Offshoring, Operations Management, Customer Experience, Call Center, Inbound, Business Strategy, Strategic Planning, P&L Management, Strategic Leadership, Customer Relations, Mergers, Telecommunications, Customer Service, Contact Centers, Inbound Marketing, Business Development, Workforce Management, Marketing, Sales, Vendor Management, CRM, Mergers & Acquisitions, Leadership, Management, Team Leadership, Call Centers, Change Management, Executive Management, Team Management, Process Improvement, Cross-functional Team..., SaaS, Outsourcing Management, Business Process..., Call Center Development, Strategy, Customer Retention, Performance Management, Service Delivery, Start-ups, Telemarketing, Business Transformation, Customer Satisfaction, Strategic Partnerships, Operational Excellence, Program Management, Lead Generation, Management Consulting
Education
The George Washington University - School of Business 1987 — 1990
MBA, Finance
University of Virginia 1979 — 1983
BS, Finance
Sutherland Global Services December 2013 - Present
Teleperformance April 2012 - May 2013
TRG Customer Solutions June 2007 - March 2012
Arise Virtual Solutions Inc. 2005 - 2006
Convergys 1997 - 2005
Frontier Communications 1996 - 1997
MCI 1986 - 1996
Skills
Outsourcing, BPO, Offshoring, Operations Management, Customer Experience, Call Center, Inbound, Business Strategy, Strategic Planning, P&L Management, Strategic Leadership, Customer Relations, Mergers, Telecommunications, Customer Service, Contact Centers, Inbound Marketing, Business Development, Workforce Management, Marketing, Sales, Vendor Management, CRM, Mergers & Acquisitions, Leadership, Management, Team Leadership, Call Centers, Change Management, Executive Management, Team Management, Process Improvement, Cross-functional Team..., SaaS, Outsourcing Management, Business Process..., Call Center Development, Strategy, Customer Retention, Performance Management, Service Delivery, Start-ups, Telemarketing, Business Transformation, Customer Satisfaction, Strategic Partnerships, Operational Excellence, Program Management, Lead Generation, Management Consulting
Education
The George Washington University - School of Business 1987 — 1990
MBA, Finance
University of Virginia 1979 — 1983
BS, Finance
Mary Huth Mary Huth's Teleperformance Experience May 2004 - May 2007
Job IT AUDITOR II at Zions Bancorporation
Industry Information Technology and Services
Experience
Zions Bancorporation October 2014 - Present
Zions Bancorporation November 2010 - October 2014
eBay May 2007 - November 2010
The Results Companies July 2009 - February 2010
Teleperformance May 2004 - May 2007
Skills
Influencer Training, Crucial Conversations..., Discover Leadership..., Targeted Selection..., Avaya, Management, Active Directory, Call Center, Customer Experience, Contact Centers, Call Center Development, Process Improvement, Customer Satisfaction, Outsourcing, BPO, Vendor Management, Performance Management, Inbound Marketing, Capacity Planning, Operations Management, Forecasting, Workforce Management, Workforce Planning, Centra Symposium, Strategic Planning, Scheduling Tools, Performance Reporting, Customer Service, IEX Total View, Blue Pumpkin, eWFM, Real Time Monitoring, Real Time Reports, Active Directory..., Call Centers, Analysis, Leadership, Strategy, Contact Center..., Customer Retention, Process Scheduler, ACD, Analytics, Avaya Technologies, Team Leadership, CRM, Quality Assurance, Business Process..., Business Analysis, Team Management
Education
Western Governors University 2012 — 2015
Master of Business Administration (MBA), IT Managment
University of Utah 2008 — 2010
Bachelor of Science, Psychology
Salt Lake Community College 2006 — 2008
Associate of Science, Psychology
Zions Bancorporation October 2014 - Present
Zions Bancorporation November 2010 - October 2014
eBay May 2007 - November 2010
The Results Companies July 2009 - February 2010
Teleperformance May 2004 - May 2007
Skills
Influencer Training, Crucial Conversations..., Discover Leadership..., Targeted Selection..., Avaya, Management, Active Directory, Call Center, Customer Experience, Contact Centers, Call Center Development, Process Improvement, Customer Satisfaction, Outsourcing, BPO, Vendor Management, Performance Management, Inbound Marketing, Capacity Planning, Operations Management, Forecasting, Workforce Management, Workforce Planning, Centra Symposium, Strategic Planning, Scheduling Tools, Performance Reporting, Customer Service, IEX Total View, Blue Pumpkin, eWFM, Real Time Monitoring, Real Time Reports, Active Directory..., Call Centers, Analysis, Leadership, Strategy, Contact Center..., Customer Retention, Process Scheduler, ACD, Analytics, Avaya Technologies, Team Leadership, CRM, Quality Assurance, Business Process..., Business Analysis, Team Management
Education
Western Governors University 2012 — 2015
Master of Business Administration (MBA), IT Managment
University of Utah 2008 — 2010
Bachelor of Science, Psychology
Salt Lake Community College 2006 — 2008
Associate of Science, Psychology
Philip Ichinaga Philip Ichinaga's Teleperformance Experience October 2005 - April 2007
Job Executive Director, Information Technology Security at School District of Philadelphia
Industry Security and Investigations
Experience
School District of Philadelphia March 2010 - Present
Teleperformance Group, Inc. April 2007 - March 2010
Teleperformance October 2005 - April 2007
Consultant September 2003 - October 2005
Hostremote February 2002 - August 2003
eCal 2000 - 2001
Verizon 1998 - 2000
Skills
Disaster Recovery, Security, Management, Information Security, Firewalls, Information Security..., PCI DSS, Risk Assessment, VPN, CISSP, ISO 27001, Computer Security, IT Management, Linux, Network Security, Networking, Penetration Testing, Security Audits, Vulnerability Assessment
Education
The College of New Jersey
School District of Philadelphia March 2010 - Present
Teleperformance Group, Inc. April 2007 - March 2010
Teleperformance October 2005 - April 2007
Consultant September 2003 - October 2005
Hostremote February 2002 - August 2003
eCal 2000 - 2001
Verizon 1998 - 2000
Skills
Disaster Recovery, Security, Management, Information Security, Firewalls, Information Security..., PCI DSS, Risk Assessment, VPN, CISSP, ISO 27001, Computer Security, IT Management, Linux, Network Security, Networking, Penetration Testing, Security Audits, Vulnerability Assessment
Education
The College of New Jersey
Steven Shultz's Teleperformance Experience June 2005 - January 2006
Job Experienced Technical Support Specialist
Industry Information Technology and Services
Experience
Dish Network December 2014 - Present
Dish Network July 2008 - Present
Rome Research Corp January 2006 - March 2008
Teleperformance June 2005 - January 2006
Concentra, Inc./CRA Managed Care, Inc January 1998 - June 2005
CoreSource October 1997 - January 1998
Skills
Process Improvement, Training, Customer Service, Leadership, Management, Program Management, Project Management, Vendor Management
Education
The Catholic University of America 1993 — 1996
Civil Engineering
Dish Network December 2014 - Present
Dish Network July 2008 - Present
Rome Research Corp January 2006 - March 2008
Teleperformance June 2005 - January 2006
Concentra, Inc./CRA Managed Care, Inc January 1998 - June 2005
CoreSource October 1997 - January 1998
Skills
Process Improvement, Training, Customer Service, Leadership, Management, Program Management, Project Management, Vendor Management
Education
The Catholic University of America 1993 — 1996
Civil Engineering
James Cogar, CTS James Cogar, CTS's Teleperformance Experience June 1999 - August 2003
Job Area Manager @ Hughes Network Systems
Industry Information Technology and Services
Experience
Hughes Network Systems June 2015 - Present
Time Warner Cable Business Class May 2014 - May 2015
Stay @ Home Dad July 2013 - May 2014
Cables To Go February 2005 - July 2013
Teleperformance June 1999 - August 2003
Skills
Account Management, Business Development, Team Leadership, Sales Management, New Business Development, Product Development, Training, Networking, Solution Selling, Contract Negotiation, Direct Sales, Strategic Planning, Sales Process, Selling, B2B, Salesforce.com, Sales Operations, Product Marketing, Forecasting, Channel Partners, Sales, SaaS, Consumer Electronics, Management, CRM, Competitive Analysis, Sales Presentations, Product Management, Lead Generation, Strategic Partnerships
Education
Sinclair Community College 2009 — 2012
South Side High School 1996 — 1999
Hughes Network Systems June 2015 - Present
Time Warner Cable Business Class May 2014 - May 2015
Stay @ Home Dad July 2013 - May 2014
Cables To Go February 2005 - July 2013
Teleperformance June 1999 - August 2003
Skills
Account Management, Business Development, Team Leadership, Sales Management, New Business Development, Product Development, Training, Networking, Solution Selling, Contract Negotiation, Direct Sales, Strategic Planning, Sales Process, Selling, B2B, Salesforce.com, Sales Operations, Product Marketing, Forecasting, Channel Partners, Sales, SaaS, Consumer Electronics, Management, CRM, Competitive Analysis, Sales Presentations, Product Management, Lead Generation, Strategic Partnerships
Education
Sinclair Community College 2009 — 2012
South Side High School 1996 — 1999
Veronica Navarrete Veronica Navarrete's Teleperformance Experience 2002 - August 2003
Job Territory Manager Central US at Telefónica
Industry Telecommunications
Experience
Telefónica October 2014 - Present
BT Global Services July 2013 - October 2014
Metrored MX August 2012 - June 2013
Telefonica May 2010 - August 2012
Telefônica de Sao Paulo November 2009 - May 2010
Telefónica May 2008 - 2010
AXTEL September 2006 - February 2008
Axtel (AVANTEL) June 2005 - August 2006
Pilgrim's Pride August 2003 - April 2005
Teleperformance 2002 - August 2003
Skills
Marketing Strategy, CRM, Product Development, Strategy, Telecommunications, Business Development, VAS, Strategic Planning, Marketing Management, Team Management, Market Research, Marketing, Social Networking, Mobile Communications, New Business Development, Analysis, Direct Marketing, Market Planning, Telecommunication..., Product Marketing, Competitive Analysis, Digital Marketing, B2B, Business Strategy, Lead Generation, Management, Product Management
Education
Universidad Anáhuac del Sur, A.C. 2015 — 2017
Master of Business Administration (MBA)
Tecnológico de Monterrey 2008 — 2009
Associate Degree
Escuela Superior de Comercio y Administración 2002 — 2007
Bachelor’s Degree
Instituto Politécnico Nacional 1999 — 2002
Associate degree
Telefónica October 2014 - Present
BT Global Services July 2013 - October 2014
Metrored MX August 2012 - June 2013
Telefonica May 2010 - August 2012
Telefônica de Sao Paulo November 2009 - May 2010
Telefónica May 2008 - 2010
AXTEL September 2006 - February 2008
Axtel (AVANTEL) June 2005 - August 2006
Pilgrim's Pride August 2003 - April 2005
Teleperformance 2002 - August 2003
Skills
Marketing Strategy, CRM, Product Development, Strategy, Telecommunications, Business Development, VAS, Strategic Planning, Marketing Management, Team Management, Market Research, Marketing, Social Networking, Mobile Communications, New Business Development, Analysis, Direct Marketing, Market Planning, Telecommunication..., Product Marketing, Competitive Analysis, Digital Marketing, B2B, Business Strategy, Lead Generation, Management, Product Management
Education
Universidad Anáhuac del Sur, A.C. 2015 — 2017
Master of Business Administration (MBA)
Tecnológico de Monterrey 2008 — 2009
Associate Degree
Escuela Superior de Comercio y Administración 2002 — 2007
Bachelor’s Degree
Instituto Politécnico Nacional 1999 — 2002
Associate degree
Luc Gehring Luc Gehring's Teleperformance Experience September 2011 - May 2012
Job IT Help Desk
Industry Telecommunications
Experience
Zurixx July 2014 - Present
EVault July 2013 - November 2013
MarketStar May 2012 - November 2012
Teleperformance September 2011 - May 2012
L-3 Communication Systems - West August 2010 - July 2011
Rocky Mountain Chocolate Factory February 2009 - June 2010
County Ice Center October 2007 - June 2009
Salt Lake County Sports Office October 2007 - October 2008
Skills
Testing, Test Planning, System Testing, Quality Center, Test Automation, Manual Testing, Test Management, Test Cases, User Acceptance Testing, Telecommunications, Salesforce.com, Visio, Marketo, Software Quality..., Lead Generation, Android, Technical Support, Software Documentation, Quality Assurance, Windows, Time Management, Sales, Security, CRM, Cloud Computing, Customer Service, SaaS, Solution Selling
Education
Salt Lake Community College 2015 — 2016
Associate’s Degree, COMPUTER SCIENCES AND INFORMATION SYSTEMS – ASSOCIATE OF SCIENCE (AS)
Cottonwood High School 2006 — 2009
High School Diploma, High School, 3.0 GPA
Zurixx July 2014 - Present
EVault July 2013 - November 2013
MarketStar May 2012 - November 2012
Teleperformance September 2011 - May 2012
L-3 Communication Systems - West August 2010 - July 2011
Rocky Mountain Chocolate Factory February 2009 - June 2010
County Ice Center October 2007 - June 2009
Salt Lake County Sports Office October 2007 - October 2008
Skills
Testing, Test Planning, System Testing, Quality Center, Test Automation, Manual Testing, Test Management, Test Cases, User Acceptance Testing, Telecommunications, Salesforce.com, Visio, Marketo, Software Quality..., Lead Generation, Android, Technical Support, Software Documentation, Quality Assurance, Windows, Time Management, Sales, Security, CRM, Cloud Computing, Customer Service, SaaS, Solution Selling
Education
Salt Lake Community College 2015 — 2016
Associate’s Degree, COMPUTER SCIENCES AND INFORMATION SYSTEMS – ASSOCIATE OF SCIENCE (AS)
Cottonwood High School 2006 — 2009
High School Diploma, High School, 3.0 GPA
tonjay bailey tonjay bailey's Teleperformance Experience January 2011 - January 2012
Job SINGER, DANCER, RAPPER
Industry Performing Arts
Experience
discover card July 2012 - January 2013
Dillards dept store January 2012 - July 2012
teleperformance January 2011 - January 2012
Skills
Merchandising, Visual Merchandising, PowerPoint, Inventory Management, Fashion, Time Management, Photoshop, Store Management, Event Planning, Outlook, Customer Service, customer care, Retail
Education
Salt Lake Community College 2010 — 2011
barber certificate, Barbering/Barber
ottawa hills high school 2003 — 2004
discover card July 2012 - January 2013
Dillards dept store January 2012 - July 2012
teleperformance January 2011 - January 2012
Skills
Merchandising, Visual Merchandising, PowerPoint, Inventory Management, Fashion, Time Management, Photoshop, Store Management, Event Planning, Outlook, Customer Service, customer care, Retail
Education
Salt Lake Community College 2010 — 2011
barber certificate, Barbering/Barber
ottawa hills high school 2003 — 2004
Andrew Barrick Andrew Barrick's Teleperformance Experience February 2015 - Present
Job Customer Service Representative at Teleperformance
Industry Management Consulting
Experience
Teleperformance February 2015 - Present
Skills
Vendor Management, Analytics, Team Management, Microsoft Office, Agile Project Management, Agile & Waterfall..., Client Development, Client Liaison, Team Leadership, Teamwork, Team Building, SharePoint, MS Project, Cross-functional Team..., Communication, Executive Reporting, Requirement..., Business Requirements, Functional Requirements, PMP, Business Analysis, Program Management, Management, Risk Management, Enterprise Software, Six Sigma, Budgets, Human Resources, Project Planning, Business Process..., Operations Management, Resource Management, Software Documentation, PMO, Process Improvement, Leadership, Marketing, Business Intelligence, Business Process, Visio, Analysis, Change Management, IT Management, Software Project..., Strategy, Project Management, Talent Acquisition, Healthcare Management, Finance
Education
The University of Texas at Dallas 2000 — 2001
Masters, Business Administration and Management, General
Sophia University 1994 — 1994
International Business, International Business/Trade/Commerce
Xavier University 1990 — 1994
B.S.B.A., Business Economics, 3.8
Teleperformance February 2015 - Present
Skills
Vendor Management, Analytics, Team Management, Microsoft Office, Agile Project Management, Agile & Waterfall..., Client Development, Client Liaison, Team Leadership, Teamwork, Team Building, SharePoint, MS Project, Cross-functional Team..., Communication, Executive Reporting, Requirement..., Business Requirements, Functional Requirements, PMP, Business Analysis, Program Management, Management, Risk Management, Enterprise Software, Six Sigma, Budgets, Human Resources, Project Planning, Business Process..., Operations Management, Resource Management, Software Documentation, PMO, Process Improvement, Leadership, Marketing, Business Intelligence, Business Process, Visio, Analysis, Change Management, IT Management, Software Project..., Strategy, Project Management, Talent Acquisition, Healthcare Management, Finance
Education
The University of Texas at Dallas 2000 — 2001
Masters, Business Administration and Management, General
Sophia University 1994 — 1994
International Business, International Business/Trade/Commerce
Xavier University 1990 — 1994
B.S.B.A., Business Economics, 3.8
Florencia Ré Florencia Ré's Teleperformance Experience February 2005 - November 2010
Job
Industry Individual & Family Services
Experience
Vi-Da Global October 2011 - October 2013
COTO CICSA August 2011 - October 2011
Contax May 2011 - July 2011
Grupo Prominente February 2011 - March 2011
Teleperformance February 2005 - November 2010
Skills
SAP, Online Moderation, Microsoft Office, Customer Service, Help Desk Support, Supervisory Experience, Quality Operations, COPC, Coaching Staff, Social Networking, Train New Employees, Agent Recruitment, Great Motivator, Resolving Issues, Expediting, Operations Management, Analytical Skills, Great communications..., Email, Call Centers
Education
Santa Rosa Junior College 2015 — 2018
Early Childhood Education for Transfer Major (AS-T), Early Childhood Education and Teaching
Esc. esp. paramédicas Cruz Roja Arg. 2006 — 2008
Técnica Superior en Instrumentación Quirúrgica, Medicina
E.T. n°26 Confederación Suiza 1997 — 2002
Técnica en Computación, Técnico
Universidad de Buenos Aires
Lic. en Relaciones del Trabajo, RRHH
Vi-Da Global October 2011 - October 2013
COTO CICSA August 2011 - October 2011
Contax May 2011 - July 2011
Grupo Prominente February 2011 - March 2011
Teleperformance February 2005 - November 2010
Skills
SAP, Online Moderation, Microsoft Office, Customer Service, Help Desk Support, Supervisory Experience, Quality Operations, COPC, Coaching Staff, Social Networking, Train New Employees, Agent Recruitment, Great Motivator, Resolving Issues, Expediting, Operations Management, Analytical Skills, Great communications..., Email, Call Centers
Education
Santa Rosa Junior College 2015 — 2018
Early Childhood Education for Transfer Major (AS-T), Early Childhood Education and Teaching
Esc. esp. paramédicas Cruz Roja Arg. 2006 — 2008
Técnica Superior en Instrumentación Quirúrgica, Medicina
E.T. n°26 Confederación Suiza 1997 — 2002
Técnica en Computación, Técnico
Universidad de Buenos Aires
Lic. en Relaciones del Trabajo, RRHH
Hussein Mohamed, EIT Hussein Mohamed, EIT's Teleperformance Experience December 2008 - August 2009
Job Engineer In Training at City of Columbus
Industry Civil Engineering
Experience
City of Columbus October 2013 - Present
FedEx Smartpost September 2013 - Present
Fedex Smartpost March 2010 - September 2013
City of Columbus December 2011 - April 2013
Teleperformance, December 2008 - August 2009
Skills
Civil Engineering, Geoprocessing, GIS, ArcGIS, AutoCAD, Surveying, Municipalities, Sewer, Stormwater Management, Construction, Drainage, Transportation..., Sanitary Sewer, Environmental..., Road, AutoCAD Civil 3D, Project Estimation, Microstation, Site Plans, Geotechnical Engineering, Construction Management, Hydraulics, Site Development, CAD, Engineering, Contract Management, HEC-RAS, Environmental Awareness, Water Resources, Hydrology, Structural Engineering, Erosion Control, Highways, Structural Analysis, Access, Concrete, Water, Land Development, Water Quality, Inspection, Transportation Planning, Wastewater Treatment, Water Treatment
Education
The Ohio State University 2010 — 2012
City of Columbus October 2013 - Present
FedEx Smartpost September 2013 - Present
Fedex Smartpost March 2010 - September 2013
City of Columbus December 2011 - April 2013
Teleperformance, December 2008 - August 2009
Skills
Civil Engineering, Geoprocessing, GIS, ArcGIS, AutoCAD, Surveying, Municipalities, Sewer, Stormwater Management, Construction, Drainage, Transportation..., Sanitary Sewer, Environmental..., Road, AutoCAD Civil 3D, Project Estimation, Microstation, Site Plans, Geotechnical Engineering, Construction Management, Hydraulics, Site Development, CAD, Engineering, Contract Management, HEC-RAS, Environmental Awareness, Water Resources, Hydrology, Structural Engineering, Erosion Control, Highways, Structural Analysis, Access, Concrete, Water, Land Development, Water Quality, Inspection, Transportation Planning, Wastewater Treatment, Water Treatment
Education
The Ohio State University 2010 — 2012
Nichole Duggins Nichole Duggins's Teleperformance Experience 2009 - Present
Job Paralegal at TPUSA, Inc.
Industry Law Practice
Experience
TPUSA, Inc. (dba Teleperformance USA) January 2009 - Present
Teleperformance 2009 - Present
Teleperformance 2009 - 2012
Dunn & Dunn. P.C. May 2007 - January 2009
Burbidge. Mitchell & Gross May 2001 - May 2007
Fairbanks Capital Corp. July 1997 - April 2001
Skills
Call Center, Legal Research, Litigation, Employment Law, Legal Writing, Call Centers, Civil Litigation, Corporate Law, Intellectual Property, Legal Assistance, Legal Advice, Commercial Litigation, Document Review
Education
Salt Lake Community College
Associates, Paralegal Studies
Salt Lake Community College
Associates, General Studies
University of Utah
Bachelors of Science, Sociology
University of Utah
Certificate, Criminology
TPUSA, Inc. (dba Teleperformance USA) January 2009 - Present
Teleperformance 2009 - Present
Teleperformance 2009 - 2012
Dunn & Dunn. P.C. May 2007 - January 2009
Burbidge. Mitchell & Gross May 2001 - May 2007
Fairbanks Capital Corp. July 1997 - April 2001
Skills
Call Center, Legal Research, Litigation, Employment Law, Legal Writing, Call Centers, Civil Litigation, Corporate Law, Intellectual Property, Legal Assistance, Legal Advice, Commercial Litigation, Document Review
Education
Salt Lake Community College
Associates, Paralegal Studies
Salt Lake Community College
Associates, General Studies
University of Utah
Bachelors of Science, Sociology
University of Utah
Certificate, Criminology
John Maughan John Maughan's Teleperformance Experience January 2014 - September 2014
Job Software Engineer II at NCR Corporation
Industry Financial Services
Experience
NCR Corporation September 2014 - Present
Teleperformance January 2014 - September 2014
Teleperformance June 2010 - January 2014
Teleperformance July 2006 - July 2010
Teleperformance, USA April 2006 - June 2006
Teleperformance, USA May 2005 - April 2006
Skills
ASP.NET, Visual Studio, C#, .NET, JavaScript, jQuery, KnockoutJS, PHP, Java, TFS, Microsoft SQL Server, jQuery UI, CSS, HTML, HTML 5, Perl, CSS3, ASP.NET MVC, SVN, Ninject, MEF, Castle Windsor, JIRA, Confluence, Crucible, Microsoft Excel, Microsoft Word
Education
Utah College of Massage Therapy Inc-Salt Lake City 2005 — 2006
Massage Therapy/Therapeutic Massage
Salt Lake Community College 2001 — 2002
Computer Science
NCR Corporation September 2014 - Present
Teleperformance January 2014 - September 2014
Teleperformance June 2010 - January 2014
Teleperformance July 2006 - July 2010
Teleperformance, USA April 2006 - June 2006
Teleperformance, USA May 2005 - April 2006
Skills
ASP.NET, Visual Studio, C#, .NET, JavaScript, jQuery, KnockoutJS, PHP, Java, TFS, Microsoft SQL Server, jQuery UI, CSS, HTML, HTML 5, Perl, CSS3, ASP.NET MVC, SVN, Ninject, MEF, Castle Windsor, JIRA, Confluence, Crucible, Microsoft Excel, Microsoft Word
Education
Utah College of Massage Therapy Inc-Salt Lake City 2005 — 2006
Massage Therapy/Therapeutic Massage
Salt Lake Community College 2001 — 2002
Computer Science
Latoya Brunson's Teleperformance Experience April 2013 - July 2013
Job HR Benefits Administrator at ADP
Industry Consumer Services
Experience
ADP July 2013 - Present
Teleperformance April 2013 - July 2013
Convergent Communications October 2012 - January 2013
Follett Corporation January 2011 - August 2012
Skills
Telecommunications, Call Centers, Team-oriented, Multi Tasking, Customer Service, Microsoft Word, Microsoft Excel, Proficient Typing Skills, Public Speaking, Technical Support, Training, Employee Benefits, Sales, Human Resources, Customer Satisfaction, Payroll, Teamwork, Employee Relations, Employee Training, Microsoft Office, Time Management
Education
South Carolina State University 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.2/4.0
OW
ADP July 2013 - Present
Teleperformance April 2013 - July 2013
Convergent Communications October 2012 - January 2013
Follett Corporation January 2011 - August 2012
Skills
Telecommunications, Call Centers, Team-oriented, Multi Tasking, Customer Service, Microsoft Word, Microsoft Excel, Proficient Typing Skills, Public Speaking, Technical Support, Training, Employee Benefits, Sales, Human Resources, Customer Satisfaction, Payroll, Teamwork, Employee Relations, Employee Training, Microsoft Office, Time Management
Education
South Carolina State University 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.2/4.0
OW
Daniel Sheets Daniel Sheets's Teleperformance Experience January 2005 - April 2009
Job Financial Services Professional at MassMutual Financial Group
Industry Financial Services
Experience
MassMutual Financial Group March 2013 - Present
Meijer June 2009 - March 2013
Teleperformance January 2005 - April 2009
Education
The Ohio State University 2001 — 2010
BS, Consumer and Family Financial Services
MassMutual Financial Group March 2013 - Present
Meijer June 2009 - March 2013
Teleperformance January 2005 - April 2009
Education
The Ohio State University 2001 — 2010
BS, Consumer and Family Financial Services
Bryan Portillo Bryan Portillo's Teleperformance Experience May 2010 - May 2011
Job Software Engineer (Drupal) at SDG Corporation: IT Security and Risk Management Solutions
Industry Program Development
Experience
SDG Corporation: IT Security and Risk Management Solutions January 2014 - Present
MMIS, Inc. September 2014 - Present
Topit LLC 2015 - 2015
MMIS, Inc. March 2014 - September 2014
Softtek December 2012 - January 2014
softtek August 2011 - September 2012
Teleperformance Mexico May 2011 - August 2011
Teleperformance May 2010 - May 2011
Teleperformance August 2008 - May 2010
Skills
SQL, Drupal, CakePHP, Zend Framework, JIRA, Blue Pumpkin, IEX, Microsoft Dynamics GP, Gestión de proyectos, VB.NET, Scrum, jQuery, JQuery UI, Backbone.js, Microsoft SQL Server, Perl, PHP, Bash, Mac OS, Project Management
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2009 — 2011
Master of Business Administration (M.B.A.)
Instituto Tecnologico de Chihuahua II 2005 — 2009
Ingeniero en Sistemas Computacionales, Tecnología de la información
SDG Corporation: IT Security and Risk Management Solutions January 2014 - Present
MMIS, Inc. September 2014 - Present
Topit LLC 2015 - 2015
MMIS, Inc. March 2014 - September 2014
Softtek December 2012 - January 2014
softtek August 2011 - September 2012
Teleperformance Mexico May 2011 - August 2011
Teleperformance May 2010 - May 2011
Teleperformance August 2008 - May 2010
Skills
SQL, Drupal, CakePHP, Zend Framework, JIRA, Blue Pumpkin, IEX, Microsoft Dynamics GP, Gestión de proyectos, VB.NET, Scrum, jQuery, JQuery UI, Backbone.js, Microsoft SQL Server, Perl, PHP, Bash, Mac OS, Project Management
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2009 — 2011
Master of Business Administration (M.B.A.)
Instituto Tecnologico de Chihuahua II 2005 — 2009
Ingeniero en Sistemas Computacionales, Tecnología de la información
Melissa Townes Melissa Townes's Teleperformance Experience January 2012 - June 2012
Job Administrative Specialist at Community Partnerships of Idaho
Industry Information Technology and Services
Experience
Community Partnerships of Idaho June 2012 - Present
Teleperformance January 2012 - June 2012
Protronics August 2007 - June 2012
WDS May 2010 - July 2011
Skills
Microsoft Office, Windows, Mac OS, HTML, Java, JavaScript, SQL, Customer Service, Technical Support, Project Management
Education
Southern New Hampshire University 2014 — 2015
Bachelor of Science (B.S.), Business Studies Computer Information Technology
Boise State University 2008 — 2013
Information Technology, Senior
Community Partnerships of Idaho June 2012 - Present
Teleperformance January 2012 - June 2012
Protronics August 2007 - June 2012
WDS May 2010 - July 2011
Skills
Microsoft Office, Windows, Mac OS, HTML, Java, JavaScript, SQL, Customer Service, Technical Support, Project Management
Education
Southern New Hampshire University 2014 — 2015
Bachelor of Science (B.S.), Business Studies Computer Information Technology
Boise State University 2008 — 2013
Information Technology, Senior
ALJEROME HARVEY ALJEROME HARVEY's Teleperformance Experience July 2004 - July 2007
Job IAS Tax Professional at Columbia SDC
Industry Financial Services
Experience
IASVBO December 2012 - Present
Community Business Services, LLC November 2009 - December 2012
Zaxby's Inc. 2011 - 2011
ReserveAmerica June 2010 - September 2010
Time Warner Cable September 2007 - October 2009
Teleperformance July 2004 - July 2007
Skills
Supervisory Experience, Team Oriented, Customer Service, Microsoft Office, Typing, Quickbooks, Peachtree, Payroll Software, Bookkeeping, Tax Preparation, Call Center, 10 Key, Data Entry, Multitasker, Attention To Detail
Education
Strayer University (VA) 2010 — 2013
Bachelor's, Business Administration
Central Georgia Technical College 1998 — 2000
Associate, Accounting
IASVBO December 2012 - Present
Community Business Services, LLC November 2009 - December 2012
Zaxby's Inc. 2011 - 2011
ReserveAmerica June 2010 - September 2010
Time Warner Cable September 2007 - October 2009
Teleperformance July 2004 - July 2007
Skills
Supervisory Experience, Team Oriented, Customer Service, Microsoft Office, Typing, Quickbooks, Peachtree, Payroll Software, Bookkeeping, Tax Preparation, Call Center, 10 Key, Data Entry, Multitasker, Attention To Detail
Education
Strayer University (VA) 2010 — 2013
Bachelor's, Business Administration
Central Georgia Technical College 1998 — 2000
Associate, Accounting
Jesse Riddle Jesse Riddle's Teleperformance Experience November 2005 - November 2006
Job
Industry Information Technology and Services
Experience
JPMorgan Chase & Co June 2009 - August 2010
Prince Perelson & Associates July 2009 - September 2009
Informatech / Backcountry November 2008 - February 2009
Cybernet Slash Support / Vonage February 2008 - July 2008
Andersen Windows & Doors February 2007 - October 2007
Unisys / Insource Inc February 2007 - October 2007
Cox Communications Customer Service November 2005 - November 2006
Teleperformance November 2005 - November 2006
US Navy May 1999 - May 2002
Education
ITT Technical Institute
2004, 2005 Electronics and Communications Engineering Technology
Salt Lake Community College
JPMorgan Chase & Co June 2009 - August 2010
Prince Perelson & Associates July 2009 - September 2009
Informatech / Backcountry November 2008 - February 2009
Cybernet Slash Support / Vonage February 2008 - July 2008
Andersen Windows & Doors February 2007 - October 2007
Unisys / Insource Inc February 2007 - October 2007
Cox Communications Customer Service November 2005 - November 2006
Teleperformance November 2005 - November 2006
US Navy May 1999 - May 2002
Education
ITT Technical Institute
2004, 2005 Electronics and Communications Engineering Technology
Salt Lake Community College
Hendra Sianto Hendra Sianto's Teleperformance Experience April 2005 - November 2005
Job Developer III at Maritz Canada
Industry Computer Software
Experience
Bond Brand Loyalty July 2013 - Present
Toolbox Solutions Inc. November 2010 - July 2013
Tsavo Media Inc. February 2009 - October 2010
ASECO Integrated Systems March 2008 - December 2008
Qlogitek 2005 - 2008
Teleperformance April 2005 - November 2005
The Electricity Forum, Inc. 2004 - March 2005
Ediwise Inc 2002 - 2003
Skills
.NET, C#, ASP.NET, Microsoft SQL Server, Web Services, Software Development, TFS, jQuery, Visual Studio, Web Applications, LINQ, Microsoft Certified..., SQL, Scrum, Business Intelligence, Entity Framework, Agile Methodologies, XML, JavaScript, T-SQL, XSLT, WCF, AJAX, JSON, IIS, UML, Test Driven Development, MCTS, MCAD, CSS, MVC, MySQL, Testing, Analytics, Database Design, Databases, Design Patterns, PL/SQL, AngularJS, Twitter Bootstrap, node.js
Education
Swinburne University of Technology 1992 — 1994
bachelor, Computer Science
Bond Brand Loyalty July 2013 - Present
Toolbox Solutions Inc. November 2010 - July 2013
Tsavo Media Inc. February 2009 - October 2010
ASECO Integrated Systems March 2008 - December 2008
Qlogitek 2005 - 2008
Teleperformance April 2005 - November 2005
The Electricity Forum, Inc. 2004 - March 2005
Ediwise Inc 2002 - 2003
Skills
.NET, C#, ASP.NET, Microsoft SQL Server, Web Services, Software Development, TFS, jQuery, Visual Studio, Web Applications, LINQ, Microsoft Certified..., SQL, Scrum, Business Intelligence, Entity Framework, Agile Methodologies, XML, JavaScript, T-SQL, XSLT, WCF, AJAX, JSON, IIS, UML, Test Driven Development, MCTS, MCAD, CSS, MVC, MySQL, Testing, Analytics, Database Design, Databases, Design Patterns, PL/SQL, AngularJS, Twitter Bootstrap, node.js
Education
Swinburne University of Technology 1992 — 1994
bachelor, Computer Science
Ivan Kolb Ivan Kolb's Teleperformance Experience March 2005 - July 2010
Job Key Account Manager at HBO
Industry Broadcast Media
Experience
HBO August 2013 - Present
BT Global Services September 2012 - July 2013
Randstad Hungary August 2010 - November 2012
Teleperformance March 2005 - July 2010
Skills
New Business Development, Account Management, Customer Service..., Recruiting, CRM, Call Center, Coaching, Customer Service
Education
Szent István Egyetem
Economist, Economics (Business Administration)
Pataki
HBO August 2013 - Present
BT Global Services September 2012 - July 2013
Randstad Hungary August 2010 - November 2012
Teleperformance March 2005 - July 2010
Skills
New Business Development, Account Management, Customer Service..., Recruiting, CRM, Call Center, Coaching, Customer Service
Education
Szent István Egyetem
Economist, Economics (Business Administration)
Pataki
Sauda Abukar's Teleperformance Experience February 2014 - July 2014
Job Attended Columbus State Community College
Industry Architecture & Planning
Experience
Verizon Wireless October 2014 - Present
Teleperformance February 2014 - July 2014
Urban Express Charter September 2012 - February 2014
Columbus State Community College / Modren Languages Department June 2011 - July 2012
Lincoln Park Tutoring Center December 2008 - May 2011
Skills
SketchUp, Revit, Design Research, Microsoft Excel, CAD, PowerPoint, AutoCAD Architecture, Customer Service, Sustainable Design, Space planning, Microsoft Word, Sustainability, 3D Studio Max, Architectural Drawings, Rendering, Research, Green Building, Landscape Architecture, Microsoft Office, LEED, Residential Design, BIM
Education
Strayer University 2015 — 2018
Bachelor's degree, Human Resources Management and Services
Columbus State Community College 2008 — 2012
Associate's degree, Architecture
Verizon Wireless October 2014 - Present
Teleperformance February 2014 - July 2014
Urban Express Charter September 2012 - February 2014
Columbus State Community College / Modren Languages Department June 2011 - July 2012
Lincoln Park Tutoring Center December 2008 - May 2011
Skills
SketchUp, Revit, Design Research, Microsoft Excel, CAD, PowerPoint, AutoCAD Architecture, Customer Service, Sustainable Design, Space planning, Microsoft Word, Sustainability, 3D Studio Max, Architectural Drawings, Rendering, Research, Green Building, Landscape Architecture, Microsoft Office, LEED, Residential Design, BIM
Education
Strayer University 2015 — 2018
Bachelor's degree, Human Resources Management and Services
Columbus State Community College 2008 — 2012
Associate's degree, Architecture
Raul Flores's Teleperformance Experience July 2013 - January 2015
Job EVP at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA February 2015 - Present
Teleperformance July 2013 - January 2015
Teleperformance Mexico July 2011 - June 2013
Teleperformance Mexico July 2008 - July 2011
Teleperformance Mexico May 2005 - July 2008
Teleperformance Mexico March 2002 - May 2005
Skills
Contact Centers, Call Center, Customer Experience, Key Performance..., Outsourcing, Customer Satisfaction, Operations Management, Team Management, Goal Oriented, Team Leadership, Customer Service, Team Building, Customer Support, Telecommunications, Quality Assurance, CRM, Call Centers, Management, Process Improvement
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1999 — 2003
International Relations, Licenciatura
Teleperformance, USA February 2015 - Present
Teleperformance July 2013 - January 2015
Teleperformance Mexico July 2011 - June 2013
Teleperformance Mexico July 2008 - July 2011
Teleperformance Mexico May 2005 - July 2008
Teleperformance Mexico March 2002 - May 2005
Skills
Contact Centers, Call Center, Customer Experience, Key Performance..., Outsourcing, Customer Satisfaction, Operations Management, Team Management, Goal Oriented, Team Leadership, Customer Service, Team Building, Customer Support, Telecommunications, Quality Assurance, CRM, Call Centers, Management, Process Improvement
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1999 — 2003
International Relations, Licenciatura
Abigail bianca Ong's Teleperformance Experience October 2014 - Present
Job Customer Service Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance October 2014 - Present
Teleperformance March 2015 - May 2015
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Troubleshooting, Training, Teamwork, Problem Solving, Sales
Education
St. Scholastica's College Manila 2010 — 2013
Beed Special Education
Teleperformance October 2014 - Present
Teleperformance March 2015 - May 2015
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Troubleshooting, Training, Teamwork, Problem Solving, Sales
Education
St. Scholastica's College Manila 2010 — 2013
Beed Special Education
Eduardo Angeles Eduardo Angeles's Teleperformance Experience January 2000 - January 2002
Job Customer Relations & Operations Manager
Industry Management Consulting
Experience
Ocwen Financial Corporation December 2011 - July 2015
BFM Call Center January 2010 - December 2010
Migesa June 2008 - December 2009
Home Interiors & Gifts March 2005 - August 2006
GE Capital Bank February 2004 - February 2005
Sitel January 2002 - December 2003
Teleperformance January 2000 - January 2002
Skills
Call Centers, Contact Centers, Sales, Management, Call Center, Training, Leadership, Recruiting, Avaya, Telecommunications, Team Leadership, Budgets, Customer Service, Human Resources, Operations Management, Salesforce.com, CISCO Unified Contact..., Avaya PBX, Account Management, Customer Relations, Project Management, Workforce Management, Key Performance..., Staff Supervision, Employee Training, Quality Assurance, Quality Control, sales forecasting, Budget Management, Compliance Regulations, Report Preparation, Product Knowledge, Processes Improvement, Database Management, English, Spanish, ITIL, Finance
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1999
Marketing, BA
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1999
Bachelor of Arts (B.A.), Marketing
Ocwen Financial Corporation December 2011 - July 2015
BFM Call Center January 2010 - December 2010
Migesa June 2008 - December 2009
Home Interiors & Gifts March 2005 - August 2006
GE Capital Bank February 2004 - February 2005
Sitel January 2002 - December 2003
Teleperformance January 2000 - January 2002
Skills
Call Centers, Contact Centers, Sales, Management, Call Center, Training, Leadership, Recruiting, Avaya, Telecommunications, Team Leadership, Budgets, Customer Service, Human Resources, Operations Management, Salesforce.com, CISCO Unified Contact..., Avaya PBX, Account Management, Customer Relations, Project Management, Workforce Management, Key Performance..., Staff Supervision, Employee Training, Quality Assurance, Quality Control, sales forecasting, Budget Management, Compliance Regulations, Report Preparation, Product Knowledge, Processes Improvement, Database Management, English, Spanish, ITIL, Finance
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1999
Marketing, BA
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1999
Bachelor of Arts (B.A.), Marketing
Juan M Luis's Teleperformance Experience August 2014 - November 2014
Job Inside Sales at EMMSA Co
Industry Automotive
Experience
EMMSA Co November 2014 - April 2015
Teleperformance August 2014 - November 2014
Allen Industrial Supply March 2014 - May 2014
Self June 2010 - September 2013
TRW September 1999 - November 2009
TRW September 1999 - November 2009
TRW April 2000 - June 2003
TRW Vehicle Safety Systems Inc April 2000 - February 2003
TRW Vehicle Safety Systems Inc September 1999 - April 2000
Carlingswitch Inc January 1995 - November 1998
Skills
Materials, Accounts Payable, Financial Accounting, Computer Science, Materials Management, Manufacturing, Automotive, Continuous Improvement, SAP, MRP, Six Sigma, Lean Manufacturing, Process Improvement, Kaizen, Testing, Troubleshooting, TS16949, Electronics, Warehousing, Purchasing, ERP, Inventory Management, Strategic Planning, JIT, Automation, Shipping, Inventory Control, Project Planning, Kanban, FMEA, SPC, Supply Management, 5S, Supply Chain Management, Value Stream Mapping, Root Cause Analysis, DMAIC, ISO, Supply Chain, Logistics, APQP, Green Belt, Quality System, Cross-functional Team..., Quality Control, Hyperion Enterprise, Process Engineering, Operations Management, PPAP, Quality Management
Education
South Texas College 2002 — 2005
degree, Business Administration
TEXAS INSTRUMENTS, INC 1985 — 1988
Associate's degree, Computer Science
TEXAS STATE TECHNICAL INSTITUTE 1983 — 1985
Associate of Applied Science Degree, Computer Science
Texas State Technical College 1983 — 1985
Associate of Applied Science, Computer Systems
Texas State Technical College 1983 — 1985
Associate's degree, Computer Science
EMMSA Co November 2014 - April 2015
Teleperformance August 2014 - November 2014
Allen Industrial Supply March 2014 - May 2014
Self June 2010 - September 2013
TRW September 1999 - November 2009
TRW September 1999 - November 2009
TRW April 2000 - June 2003
TRW Vehicle Safety Systems Inc April 2000 - February 2003
TRW Vehicle Safety Systems Inc September 1999 - April 2000
Carlingswitch Inc January 1995 - November 1998
Skills
Materials, Accounts Payable, Financial Accounting, Computer Science, Materials Management, Manufacturing, Automotive, Continuous Improvement, SAP, MRP, Six Sigma, Lean Manufacturing, Process Improvement, Kaizen, Testing, Troubleshooting, TS16949, Electronics, Warehousing, Purchasing, ERP, Inventory Management, Strategic Planning, JIT, Automation, Shipping, Inventory Control, Project Planning, Kanban, FMEA, SPC, Supply Management, 5S, Supply Chain Management, Value Stream Mapping, Root Cause Analysis, DMAIC, ISO, Supply Chain, Logistics, APQP, Green Belt, Quality System, Cross-functional Team..., Quality Control, Hyperion Enterprise, Process Engineering, Operations Management, PPAP, Quality Management
Education
South Texas College 2002 — 2005
degree, Business Administration
TEXAS INSTRUMENTS, INC 1985 — 1988
Associate's degree, Computer Science
TEXAS STATE TECHNICAL INSTITUTE 1983 — 1985
Associate of Applied Science Degree, Computer Science
Texas State Technical College 1983 — 1985
Associate of Applied Science, Computer Systems
Texas State Technical College 1983 — 1985
Associate's degree, Computer Science
Lance Paul Lance Paul's Teleperformance Experience December 2012 - May 2013
Job ICS Consultant CRM at Infor
Industry Computer Software
Experience
Infor May 2013 - Present
Teleperformance December 2012 - May 2013
Rogers Communications May 2011 - December 2012
Rogers Communications Inc. June 2009 - May 2011
Bell May 2008 - May 2009
Bell October 2004 - May 2008
Bell December 2003 - October 2004
Bell June 1996 - December 2003
Skills
CRM, Analytics, Customer Experience, Telecommunications, Database Marketing, Change Management, Call Centers, Customer Retention, Product Management, Call Center, Customer Lifecycle..., Vendor Management, Cross-functional Team..., Mobile Devices, Competitive Analysis, Segmentation, Product Marketing, Strategy, Team Leadership, Marketing Strategy, Integrated Marketing, Project Management, Consulting, Business Development, Business Process...
Education
Seneca College of Applied Arts and Technology 1993 — 1996
Business Computer Systems Diploma
York University 1988 — 1992
Bachelor of Arts (B.A.), Psychology
Infor May 2013 - Present
Teleperformance December 2012 - May 2013
Rogers Communications May 2011 - December 2012
Rogers Communications Inc. June 2009 - May 2011
Bell May 2008 - May 2009
Bell October 2004 - May 2008
Bell December 2003 - October 2004
Bell June 1996 - December 2003
Skills
CRM, Analytics, Customer Experience, Telecommunications, Database Marketing, Change Management, Call Centers, Customer Retention, Product Management, Call Center, Customer Lifecycle..., Vendor Management, Cross-functional Team..., Mobile Devices, Competitive Analysis, Segmentation, Product Marketing, Strategy, Team Leadership, Marketing Strategy, Integrated Marketing, Project Management, Consulting, Business Development, Business Process...
Education
Seneca College of Applied Arts and Technology 1993 — 1996
Business Computer Systems Diploma
York University 1988 — 1992
Bachelor of Arts (B.A.), Psychology
Tramaine Smith Tramaine Smith's Teleperformance Experience July 2010 - June 2012
Job Information Technology
Industry Information Technology and Services
Experience
Caddo Parish Sheriff Office February 2013 - Present
MarketStar October 2012 - February 2013
Teleperformance July 2010 - June 2012
Circuit City November 2007 - January 2008
Skills
Information Technology, Android, Mobile Devices, Technical Support, Active Directory, Troubleshooting, Windows 8.1, Windows 7, Windows XP, Computer Hardware, Software Installation, Help Desk Support, iOS, Computer Repair, Google+, Spiceworks, Computer Hardware..., Microsoft Office, Mac OS, Sophos
Education
Southern University at Shreveport 2007 — 2009
Associate's degree, Computer Science
Southwood Highschool 2002 — 2006
Caddo Parish Sheriff Office February 2013 - Present
MarketStar October 2012 - February 2013
Teleperformance July 2010 - June 2012
Circuit City November 2007 - January 2008
Skills
Information Technology, Android, Mobile Devices, Technical Support, Active Directory, Troubleshooting, Windows 8.1, Windows 7, Windows XP, Computer Hardware, Software Installation, Help Desk Support, iOS, Computer Repair, Google+, Spiceworks, Computer Hardware..., Microsoft Office, Mac OS, Sophos
Education
Southern University at Shreveport 2007 — 2009
Associate's degree, Computer Science
Southwood Highschool 2002 — 2006
Daniel Moroyoqui Daniel Moroyoqui's Teleperformance Experience September 2009 - December 2014
Job Project Manager at Base22 LLC
Industry Computer Software
Experience
Base22 LLC 2015 - Present
Teleperformance September 2009 - December 2014
Teleperformance September 2009 - August 2012
Grupo Antolin January 2007 - September 2008
Grupo Antolin 2007 - 2008
LEN Consulting Services February 2005 - February 2007
Guardian Independent Certification Limited January 2005 - February 2007
PAE SC 1999 - 2000
Skills
Quality Assurance, Quality Management, Quality Auditing, Statistics, Environmental Auditing, Consultative Services, ISO TS 16949, ISO 14001, Iso 9000, Customer Experience, Customer Research, Six Sigma, Automotive Industry, Contact Centers, QMS, HACCP, Analytics, Third Party Audits, Coaching, SPC, FMEA, PPAP, Team Management, Problem Solving, Leadership, Project Management, Process Control, Process Improvement, Business Process..., Certified Green Belt, Manufacturing, Root Cause Analysis, Green Belt, Key Performance..., Process Engineering, Quality System
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2011 — 2012
Six Sigma, Green Belt
Instituto Tecnológico de Hermosillo 2000 — 2004
Industrial Engineering, Manufacturing Engineering
PMI NL
Base22 LLC 2015 - Present
Teleperformance September 2009 - December 2014
Teleperformance September 2009 - August 2012
Grupo Antolin January 2007 - September 2008
Grupo Antolin 2007 - 2008
LEN Consulting Services February 2005 - February 2007
Guardian Independent Certification Limited January 2005 - February 2007
PAE SC 1999 - 2000
Skills
Quality Assurance, Quality Management, Quality Auditing, Statistics, Environmental Auditing, Consultative Services, ISO TS 16949, ISO 14001, Iso 9000, Customer Experience, Customer Research, Six Sigma, Automotive Industry, Contact Centers, QMS, HACCP, Analytics, Third Party Audits, Coaching, SPC, FMEA, PPAP, Team Management, Problem Solving, Leadership, Project Management, Process Control, Process Improvement, Business Process..., Certified Green Belt, Manufacturing, Root Cause Analysis, Green Belt, Key Performance..., Process Engineering, Quality System
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2011 — 2012
Six Sigma, Green Belt
Instituto Tecnológico de Hermosillo 2000 — 2004
Industrial Engineering, Manufacturing Engineering
PMI NL
Charles Fendley Charles Fendley's Teleperformance Experience February 2013 - September 2013
Job Student at Southern Louisiana Community College
Industry Electrical/Electronic Manufacturing
Experience
Southern Louisiana Community College August 2012 - Present
The Orchard June 2014 - October 2014
Teleperformance February 2013 - September 2013
Skills
Forklift Operation, Apple Certified, Call Centers, Electronics, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Operations Management, Teamwork, Training, Troubleshooting, Windows
Education
South Louisiana Community College 2012 — 2016
Engineer's Degree, Electrical and Electronics Engineering
Southern Louisiana Community College August 2012 - Present
The Orchard June 2014 - October 2014
Teleperformance February 2013 - September 2013
Skills
Forklift Operation, Apple Certified, Call Centers, Electronics, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Operations Management, Teamwork, Training, Troubleshooting, Windows
Education
South Louisiana Community College 2012 — 2016
Engineer's Degree, Electrical and Electronics Engineering
Michelle Alejandro Ocampo Vega's Teleperformance Experience June 2013 - January 2014
Job Business Intelligence Manager
Industry Wireless
Experience
GP Mobile August 2015 - Present
GP Mobile July 2014 - Present
SunHoldiings Inc. February 2014 - June 2014
Teleperformance June 2013 - January 2014
Teleperformance April 2012 - June 2013
Teleperformance June 2010 - April 2012
Skills
Finance, Management, Outsourcing, Sales, Project Management, Accounting, Account Management, Investments, Microsoft Excel, Process Improvement
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2010 — 2015
Finance Management, Finance, General
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2007 — 2010
High school, Finance and Financial Management Services
GP Mobile August 2015 - Present
GP Mobile July 2014 - Present
SunHoldiings Inc. February 2014 - June 2014
Teleperformance June 2013 - January 2014
Teleperformance April 2012 - June 2013
Teleperformance June 2010 - April 2012
Skills
Finance, Management, Outsourcing, Sales, Project Management, Accounting, Account Management, Investments, Microsoft Excel, Process Improvement
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2010 — 2015
Finance Management, Finance, General
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2007 — 2010
High school, Finance and Financial Management Services
Cody Pierce's Teleperformance Experience August 2014 - October 2014
Job Customer Service Account Manager at Artcobell
Industry Consumer Services
Experience
Artcobell February 2015 - Present
Baylor Scott & White Health Careers November 2014 - February 2015
Teleperformance August 2014 - October 2014
C3 customer contact channels November 2013 - July 2014
Sprint January 2001 - September 2013
PepsiCo December 1999 - January 2001
Skills
Time Management, Creative Writing, Cellular Communications, Employee Training, Customer Service, CDMA, Frame Relay, Interpersonal..., Job Coaching, Always Punctual, Microsoft Excel, Microsoft Word, Creative Problem Solving, Customer Service..., Supervisory Skills, Cpr Certified, Written & Verbal..., Hiring Employees, Performance Reporting, Workforce Management, Coaching, Interviewing Skills, Adaptability, Behavioral Interviewing, Employee Consultation, Real Time Monitoring, Employee Relations, Customer Service..., Customer Service..., Reporting & Analysis, Project Management, Program Implementation, Corrective Actions, Staff Development, Microsoft Office, Lync, Facebook, Internet, Document Creation, Research, Empathy, Sympathy, Emergency Medical, Call center start-up, Call Centers, Customer Service..., RTA
Education
Belton High School
Diploma, General Studies
Temple College
Artcobell February 2015 - Present
Baylor Scott & White Health Careers November 2014 - February 2015
Teleperformance August 2014 - October 2014
C3 customer contact channels November 2013 - July 2014
Sprint January 2001 - September 2013
PepsiCo December 1999 - January 2001
Skills
Time Management, Creative Writing, Cellular Communications, Employee Training, Customer Service, CDMA, Frame Relay, Interpersonal..., Job Coaching, Always Punctual, Microsoft Excel, Microsoft Word, Creative Problem Solving, Customer Service..., Supervisory Skills, Cpr Certified, Written & Verbal..., Hiring Employees, Performance Reporting, Workforce Management, Coaching, Interviewing Skills, Adaptability, Behavioral Interviewing, Employee Consultation, Real Time Monitoring, Employee Relations, Customer Service..., Customer Service..., Reporting & Analysis, Project Management, Program Implementation, Corrective Actions, Staff Development, Microsoft Office, Lync, Facebook, Internet, Document Creation, Research, Empathy, Sympathy, Emergency Medical, Call center start-up, Call Centers, Customer Service..., RTA
Education
Belton High School
Diploma, General Studies
Temple College
Tyson Seow Tyson Seow's Teleperformance Experience May 2014 - October 2014
Job Online Marketing Manager at My Indoor Air Quality
Industry Real Estate
Experience
My Indoor Air Quality April 2015 - Present
Falcon Real Estate Investments November 2011 - Present
Renatus, LLC August 2011 - Present
Teleperformance May 2014 - October 2014
Job 1 Security USA October 2011 - July 2012
Pacific National Security Inc. July 2011 - September 2011
Premier Flooring INC June 2010 - July 2010
Skills
Real Estate Investor, Web Marketing, Foreclosures, Real Estate Transactions, Investment Properties, Sales, Web Design, Entrepreneurship, Online Marketing, Customer Service, Real Estate, Programming, Construction
Education
Salt Lake Community College 2011 — 2012
Business
Academy for Math Engineering and Science 2008 — 2011
My Indoor Air Quality April 2015 - Present
Falcon Real Estate Investments November 2011 - Present
Renatus, LLC August 2011 - Present
Teleperformance May 2014 - October 2014
Job 1 Security USA October 2011 - July 2012
Pacific National Security Inc. July 2011 - September 2011
Premier Flooring INC June 2010 - July 2010
Skills
Real Estate Investor, Web Marketing, Foreclosures, Real Estate Transactions, Investment Properties, Sales, Web Design, Entrepreneurship, Online Marketing, Customer Service, Real Estate, Programming, Construction
Education
Salt Lake Community College 2011 — 2012
Business
Academy for Math Engineering and Science 2008 — 2011
Praxedez Vazquez Praxedez Vazquez's Teleperformance Experience December 2011 - June 2013
Job
Industry Information Technology and Services
Experience
iTOK July 2013 - Present
Teleperformance December 2011 - June 2013
Teleperformance, USA May 2011 - December 2011
Unisys Technical Services August 2007 - February 2011
C. Tanner January 1999 - January 2004
Iomega Corporation January 1991 - January 1998
Skills
Information Technology, Customer Service, Technical Support, Computer Hardware, Software Documentation, Internet Troubleshooting, Team Leadership, Supervisory Experience, Technical Product..., Access, Windows XP
Education
2009 — 2011
Bachelor's degree, Computer Science, 3.97
Stevens-Henager College 2009 — 2011
Bachelor of Science (B.S.), Computer Science
iTOK July 2013 - Present
Teleperformance December 2011 - June 2013
Teleperformance, USA May 2011 - December 2011
Unisys Technical Services August 2007 - February 2011
C. Tanner January 1999 - January 2004
Iomega Corporation January 1991 - January 1998
Skills
Information Technology, Customer Service, Technical Support, Computer Hardware, Software Documentation, Internet Troubleshooting, Team Leadership, Supervisory Experience, Technical Product..., Access, Windows XP
Education
2009 — 2011
Bachelor's degree, Computer Science, 3.97
Stevens-Henager College 2009 — 2011
Bachelor of Science (B.S.), Computer Science
Sequoia Stewart Sequoia Stewart's Teleperformance Experience March 2009 - June 2012
Job Business Office Associate at Carmax Auto Superstore Inc
Industry Consumer Services
Experience
Carmax Auto Superstore Inc June 2012 - Present
Self-employed December 2012 - 2013
Teleperformance March 2009 - June 2012
Teleperformance March 2005 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Notary Public, American Sign Language, Customer Service, Leadership, Customer Satisfaction, Event Planning, Sales, Time Management, Data Entry
Education
Wright State University 2013 — 2015
Bachelor’s Degree, Communications with a minor in Sociology, 3.5
Sinclair Community College 2010 — 2013
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 3.6
Creative images 2003 — 2004
Managing nail tech license, Nail Technician/Specialist and Manicurist
Carmax Auto Superstore Inc June 2012 - Present
Self-employed December 2012 - 2013
Teleperformance March 2009 - June 2012
Teleperformance March 2005 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Notary Public, American Sign Language, Customer Service, Leadership, Customer Satisfaction, Event Planning, Sales, Time Management, Data Entry
Education
Wright State University 2013 — 2015
Bachelor’s Degree, Communications with a minor in Sociology, 3.5
Sinclair Community College 2010 — 2013
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 3.6
Creative images 2003 — 2004
Managing nail tech license, Nail Technician/Specialist and Manicurist
Lauren Shinholster, MPH, CPH, CHES Lauren Shinholster, MPH, CPH, CHES's Teleperformance Experience August 2010 - August 2011
Job Community Educator at All Children's Hospital
Industry Hospital & Health Care
Experience
All Children's Hospital June 2013 - Present
Athens Regional Health System December 2012 - May 2013
University of Georgia August 2011 - May 2013
Teleperformance August 2010 - August 2011
FDA/National Center for Toxicological Research June 2009 - August 2009
Skills
Public Health, Health Program Planning, Non-profits, Computer Proficiency, Pharmacy Technicians, Cpr Certified, Social Marketing, Health Communication, Program Evaluation, Biology, Tutoring, Volunteering, Stata, SAS, Nonprofits, Health Education, Research, SPSS, Literature Reviews, Community Outreach, Public Speaking
Education
The University of Georgia 2011 — 2013
Master of Public Health (MPH), Health Promotion and Behavior
Spelman College 2006 — 2010
Bachelor of Science (B.S.), Biology, General
All Children's Hospital June 2013 - Present
Athens Regional Health System December 2012 - May 2013
University of Georgia August 2011 - May 2013
Teleperformance August 2010 - August 2011
FDA/National Center for Toxicological Research June 2009 - August 2009
Skills
Public Health, Health Program Planning, Non-profits, Computer Proficiency, Pharmacy Technicians, Cpr Certified, Social Marketing, Health Communication, Program Evaluation, Biology, Tutoring, Volunteering, Stata, SAS, Nonprofits, Health Education, Research, SPSS, Literature Reviews, Community Outreach, Public Speaking
Education
The University of Georgia 2011 — 2013
Master of Public Health (MPH), Health Promotion and Behavior
Spelman College 2006 — 2010
Bachelor of Science (B.S.), Biology, General
Istvan Hornyak Istvan Hornyak's Teleperformance Experience April 2007 - April 2008
Job Head of Customer Services Dept. at Budapest Sewage Works Ltd.
Industry Utilities
Experience
Budapest Sewage Works Ltd. April 2008 - Present
Teleperformance April 2007 - April 2008
Sykes October 2006 - April 2007
Sykes June 2005 - October 2006
Sykes November 2004 - June 2005
Sykes May 2004 - November 2004
Sykes October 2003 - May 2004
Skills
Account Management, Sales, Customer Service, CRM, Call Centers, E-payments, Coaching, Project Management, Presentations, Negotiation, Customer Satisfaction, Contact Centers, Strategic Planning, SAP CRM, Oracle CRM, Team Leadership, Leadership, Management, Outsourcing, Team Management
Education
University of Szeged 1998 — 2003
BsC, Health Education
The Manchester Metropolitan University 2000 — 2000
Erasmus scholarship, Health and social studies
Budapest Sewage Works Ltd. April 2008 - Present
Teleperformance April 2007 - April 2008
Sykes October 2006 - April 2007
Sykes June 2005 - October 2006
Sykes November 2004 - June 2005
Sykes May 2004 - November 2004
Sykes October 2003 - May 2004
Skills
Account Management, Sales, Customer Service, CRM, Call Centers, E-payments, Coaching, Project Management, Presentations, Negotiation, Customer Satisfaction, Contact Centers, Strategic Planning, SAP CRM, Oracle CRM, Team Leadership, Leadership, Management, Outsourcing, Team Management
Education
University of Szeged 1998 — 2003
BsC, Health Education
The Manchester Metropolitan University 2000 — 2000
Erasmus scholarship, Health and social studies
Micah Watson Micah Watson's Teleperformance Experience December 2006 - October 2007
Job Computer Technician at Clark County School District
Industry Information Technology and Services
Experience
Clark County School District August 2014 - Present
Neuro Assessment and Development Center April 2014 - Present
Valley Behavioral Health August 2013 - August 2014
Tooele County School District October 2013 - February 2014
Dr. Watson Computer Repair June 2010 - July 2013
Iron County School District September 2012 - May 2013
Utah State Courts February 2012 - May 2013
Unisys June 2010 - December 2010
The Church of Jesus Christ of Latter-day Saints May 2008 - May 2010
Teleperformance December 2006 - October 2007
Skills
Computer Hardware, Windows 7, Network Security, Active Directory, Networking, Windows XP, Windows, Technical Support, Leadership, Microsoft Word, Public Speaking, PowerPoint, Microsoft Excel, Team Building, Customer Service, Research, Microsoft Office, Training
Education
Southern Utah University 2011 — 2013
Bachelors of Science, Psychology, 3.8
Clark County School District August 2014 - Present
Neuro Assessment and Development Center April 2014 - Present
Valley Behavioral Health August 2013 - August 2014
Tooele County School District October 2013 - February 2014
Dr. Watson Computer Repair June 2010 - July 2013
Iron County School District September 2012 - May 2013
Utah State Courts February 2012 - May 2013
Unisys June 2010 - December 2010
The Church of Jesus Christ of Latter-day Saints May 2008 - May 2010
Teleperformance December 2006 - October 2007
Skills
Computer Hardware, Windows 7, Network Security, Active Directory, Networking, Windows XP, Windows, Technical Support, Leadership, Microsoft Word, Public Speaking, PowerPoint, Microsoft Excel, Team Building, Customer Service, Research, Microsoft Office, Training
Education
Southern Utah University 2011 — 2013
Bachelors of Science, Psychology, 3.8
Tyrone Wardle Tyrone Wardle's Teleperformance Experience February 2007 - May 2008
Job Technical Support Engineer at HCL Technologies
Industry Information Technology and Services
Experience
HCL Technologies October 2014 - Present
CDI Global Staffing Services April 2014 - October 2014
CA Technologies July 2012 - October 2013
Unisys May 2010 - December 2011
Keystone Enterprise Services November 2009 - April 2010
AppleOne Employment Services December 2008 - November 2009
ADP AdvancedMD May 2008 - December 2008
Teleperformance February 2007 - May 2008
Skills
Help Desk Support, Technical Support, CompTIA A+ Certification, Windows XP Pro, Windows 7, OS X, LDAP Administration, IP VPN, Peripherals, Customer Satisfaction, Computer Repair, Graphic Design, Operational Efficiency, LAN-WAN, BMC Remedy Ticketing..., Marketing Strategy, Photoshop, Illustrator, InDesign, Typography, Logo Design, Film, Superior Work Ethic, Brand Development, Web Design, Mac, Adobe Creative Suite, Project Management
Education
Stevens Henager College 2009 — 2011
Associates, Graphic Design, 4.0
Stevens-Henager College
Associate's degree, Graphic Design
HCL Technologies October 2014 - Present
CDI Global Staffing Services April 2014 - October 2014
CA Technologies July 2012 - October 2013
Unisys May 2010 - December 2011
Keystone Enterprise Services November 2009 - April 2010
AppleOne Employment Services December 2008 - November 2009
ADP AdvancedMD May 2008 - December 2008
Teleperformance February 2007 - May 2008
Skills
Help Desk Support, Technical Support, CompTIA A+ Certification, Windows XP Pro, Windows 7, OS X, LDAP Administration, IP VPN, Peripherals, Customer Satisfaction, Computer Repair, Graphic Design, Operational Efficiency, LAN-WAN, BMC Remedy Ticketing..., Marketing Strategy, Photoshop, Illustrator, InDesign, Typography, Logo Design, Film, Superior Work Ethic, Brand Development, Web Design, Mac, Adobe Creative Suite, Project Management
Education
Stevens Henager College 2009 — 2011
Associates, Graphic Design, 4.0
Stevens-Henager College
Associate's degree, Graphic Design
OLIVIA FLORES OLIVIA FLORES's Teleperformance Experience 2005 - 2008
Job CAD Instructor at Texas State Technical College
Industry Mechanical or Industrial Engineering
Experience
Texas State Technical College September 2014 - May 2015
Rentech Boilers September 2010 - September 2014
Teleperformance 2005 - 2008
Skills
CAD, AutoCAD, Inventor, Solidworks, Solid Modeling, AutoCAD Mechanical, Revit, Design for Manufacturing, Piping, Stress Analysis
Education
Texas State Technical College-West Texas 2008 — 2010
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Texas State Technical College September 2014 - May 2015
Rentech Boilers September 2010 - September 2014
Teleperformance 2005 - 2008
Skills
CAD, AutoCAD, Inventor, Solidworks, Solid Modeling, AutoCAD Mechanical, Revit, Design for Manufacturing, Piping, Stress Analysis
Education
Texas State Technical College-West Texas 2008 — 2010
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Rafael Valdez Rafael Valdez's Teleperformance Experience May 2010 - April 2011
Job Sr Mechandising Analyst at Autozone
Industry Information Technology and Services
Experience
AutoZone November 2014 - Present
Hewlett-Packard August 2013 - October 2014
AutoZone April 2011 - August 2013
Universidad Tecnologica de Chihuahua January 2013 - July 2013
Teleperformance May 2010 - April 2011
Teleperformance March 2009 - May 2010
Teleperformance March 2008 - March 2009
Skills
Business Analysis, Project Management, Team Leadership, Analysis, Analytics, Databases, jQuery, JavaScript, Dashboards, Reporting & Analysis, KPI Reports, SAS, Business Intelligence, Teamwork, Process Improvement, WebFOCUS, Java, AJAX, Data Analysis, Customer Relations, Perl, IT Management, Forecasting, Scrum, Agile Methodolgy, MVC, Consulting, Virtual Teams, Business Acumen, Consultancy, Business Performance..., Supply Chain Management, Inventory Management, Call Center, C#, OLAP, Financial Reporting, Operations, IT Strategy, Project Execution, KPI Dashboards, Key Performance..., Vendor Contracts, Strategic Planning, VBA, Requirements Analysis, Program Management, Data Science, Merchandising
Education
ITESM 2011 — 2014
Master's degree, Information Technology, Master in Information Technology
Universidad Autónoma de Chihuahua 2004 — 2008
Ingenieria de Software, Software
AutoZone November 2014 - Present
Hewlett-Packard August 2013 - October 2014
AutoZone April 2011 - August 2013
Universidad Tecnologica de Chihuahua January 2013 - July 2013
Teleperformance May 2010 - April 2011
Teleperformance March 2009 - May 2010
Teleperformance March 2008 - March 2009
Skills
Business Analysis, Project Management, Team Leadership, Analysis, Analytics, Databases, jQuery, JavaScript, Dashboards, Reporting & Analysis, KPI Reports, SAS, Business Intelligence, Teamwork, Process Improvement, WebFOCUS, Java, AJAX, Data Analysis, Customer Relations, Perl, IT Management, Forecasting, Scrum, Agile Methodolgy, MVC, Consulting, Virtual Teams, Business Acumen, Consultancy, Business Performance..., Supply Chain Management, Inventory Management, Call Center, C#, OLAP, Financial Reporting, Operations, IT Strategy, Project Execution, KPI Dashboards, Key Performance..., Vendor Contracts, Strategic Planning, VBA, Requirements Analysis, Program Management, Data Science, Merchandising
Education
ITESM 2011 — 2014
Master's degree, Information Technology, Master in Information Technology
Universidad Autónoma de Chihuahua 2004 — 2008
Ingenieria de Software, Software
Joseph Ismail Joseph Ismail's Teleperformance Experience February 2008 - March 2009
Job Data analyst at University of Colorado
Industry Information Technology and Services
Experience
Consultant / Independent August 2015 - Present
University of Colorado August 2015 - Present
BTMD HEALTH May 2009 - December 2014
Teleperformance February 2008 - March 2009
Bear Stearns February 2006 - March 2008
CVS Health February 2005 - February 2006
Walgreens January 2003 - February 2005
Skills
Data Analysis, R, SQL, Java, .NET, Statistical Modeling, Teradata, Python, Information Quality, ETL, Data Modeling, SAS, QlikView, Customer Service, JMP, Requirements Analysis, Big Data, Microsoft Excel, Microsoft SQL Server, Data Warehousing, SPSS, Business Intelligence, ERP, Predictive Analytics, Predictive Modeling, Analysis, Analytics, Strategy, Visio, Databases, Management, Project Management
Education
University of Geneva 2014 — 2014
Continuing Education, International Organizations Management
Southern New Hampshire University 2010 — 2014
Bachelor's degree, Data Analytics
Consultant / Independent August 2015 - Present
University of Colorado August 2015 - Present
BTMD HEALTH May 2009 - December 2014
Teleperformance February 2008 - March 2009
Bear Stearns February 2006 - March 2008
CVS Health February 2005 - February 2006
Walgreens January 2003 - February 2005
Skills
Data Analysis, R, SQL, Java, .NET, Statistical Modeling, Teradata, Python, Information Quality, ETL, Data Modeling, SAS, QlikView, Customer Service, JMP, Requirements Analysis, Big Data, Microsoft Excel, Microsoft SQL Server, Data Warehousing, SPSS, Business Intelligence, ERP, Predictive Analytics, Predictive Modeling, Analysis, Analytics, Strategy, Visio, Databases, Management, Project Management
Education
University of Geneva 2014 — 2014
Continuing Education, International Organizations Management
Southern New Hampshire University 2010 — 2014
Bachelor's degree, Data Analytics
Carroll Burgess Carroll Burgess's Teleperformance Experience July 2007 - July 2008
Job Adjunct Instructor/WNMU
Industry Consumer Services
Experience
Western New Mexico University August 2012 - May 2013
Community Care Pharmacy / Medicine Shoppes Inc. June 2010 - June 2012
Border Area Mental Health Services September 2008 - May 2009
Teleperformance July 2007 - July 2008
Teleperformance January 2006 - June 2006
United Parcel Service October 1987 - May 1991
Skills
Customer Service
Education
Wilmington College of Ohio 2001 — 2003
Bachelors, Business Administration
University of Phoenix 1998 — 1999
Business Information Systems
Santa Ana College 1986 — 1987
Business Information Systems
Western New Mexico University August 2012 - May 2013
Community Care Pharmacy / Medicine Shoppes Inc. June 2010 - June 2012
Border Area Mental Health Services September 2008 - May 2009
Teleperformance July 2007 - July 2008
Teleperformance January 2006 - June 2006
United Parcel Service October 1987 - May 1991
Skills
Customer Service
Education
Wilmington College of Ohio 2001 — 2003
Bachelors, Business Administration
University of Phoenix 1998 — 1999
Business Information Systems
Santa Ana College 1986 — 1987
Business Information Systems
Beth Wooten Beth Wooten's Teleperformance Experience April 2013 - September 2013
Job Cashier/ Customer Service
Industry Primary/Secondary Education
Experience
Walmart October 2013 - Present
Teleperformance April 2013 - September 2013
Self employed March 2010 - March 2013
Jordan School District January 2009 - January 2011
Walker County Schools January 1999 - January 2008
Dekalb County Schools January 1998 - January 1999
Skills
Strategic Planning, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Budgets, Editing, Staff Development, Lesson Planning
Education
American TESOL Institute 2012 — 2013
TESOL for children, Teaching English as a Second or Foreign Language/ESL Language Instructor
Strayer University 2010 — 2013
Bachelor's degree, Business Administration
Strayer University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, 2.5
Northwestern Georgia Technical College 2002 — 2004
Associate's degree, Early Childhood Education and Teaching
Walmart October 2013 - Present
Teleperformance April 2013 - September 2013
Self employed March 2010 - March 2013
Jordan School District January 2009 - January 2011
Walker County Schools January 1999 - January 2008
Dekalb County Schools January 1998 - January 1999
Skills
Strategic Planning, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Budgets, Editing, Staff Development, Lesson Planning
Education
American TESOL Institute 2012 — 2013
TESOL for children, Teaching English as a Second or Foreign Language/ESL Language Instructor
Strayer University 2010 — 2013
Bachelor's degree, Business Administration
Strayer University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, 2.5
Northwestern Georgia Technical College 2002 — 2004
Associate's degree, Early Childhood Education and Teaching
Rawb Herb Rawb Herb's Teleperformance Experience December 2006 - April 2007
Job Internet Technician at Swiftel Communications
Industry Computer Software
Experience
Swiftel Communications June 2015 - Present
Retro of the Week February 2013 - Present
FreeBSD December 2011 - March 2014
TV Productions, Inc November 2009 - January 2014
US Army October 2010 - February 2013
MODA LIGHT April 2008 - January 2009
Publix March 2005 - April 2008
Teleperformance December 2006 - April 2007
Skills
Programming, C++, C, PHP, Web Design, HTML5, vim, Graphic Design, Linux Desktop, Mac, Animation, Video Editing, Adobe Creative Suite, Dreamweaver, Social Media, Layout, Logo Design, Marketing, Illustrator, InDesign, CSS, Photoshop, Digital Photography, Computer Maintenance, Adobe Acrobat, XHTML, Customer Service
Education
South Dakota State University 2014 — 2018
Bachelor's Degree, Computer Science
Southwest Florida College 2006 — 2008
Associates, Graphic Design
Swiftel Communications June 2015 - Present
Retro of the Week February 2013 - Present
FreeBSD December 2011 - March 2014
TV Productions, Inc November 2009 - January 2014
US Army October 2010 - February 2013
MODA LIGHT April 2008 - January 2009
Publix March 2005 - April 2008
Teleperformance December 2006 - April 2007
Skills
Programming, C++, C, PHP, Web Design, HTML5, vim, Graphic Design, Linux Desktop, Mac, Animation, Video Editing, Adobe Creative Suite, Dreamweaver, Social Media, Layout, Logo Design, Marketing, Illustrator, InDesign, CSS, Photoshop, Digital Photography, Computer Maintenance, Adobe Acrobat, XHTML, Customer Service
Education
South Dakota State University 2014 — 2018
Bachelor's Degree, Computer Science
Southwest Florida College 2006 — 2008
Associates, Graphic Design
Colby Goodlett's Teleperformance Experience April 2008 - May 2010
Job Operations Center Administrator at Taos
Industry Information Technology and Services
Experience
Taos July 2011 - Present
Taos May 2010 - July 2011
Teleperformance April 2008 - May 2010
Oracle Corporation October 2007 - January 2008
Agile Software Corporation July 2000 - October 2007
Education
University of Phoenix 2001 — 2004
Bachelor of Science (BS)
San Jose State University
Taos July 2011 - Present
Taos May 2010 - July 2011
Teleperformance April 2008 - May 2010
Oracle Corporation October 2007 - January 2008
Agile Software Corporation July 2000 - October 2007
Education
University of Phoenix 2001 — 2004
Bachelor of Science (BS)
San Jose State University
Mohammad Faisal Shabbir's Teleperformance Experience August 2004 - October 2006
Job Manager of Eagle Online Support Center at Houston Community College
Industry Education Management
Experience
Houston Community College February 2015 - Present
Houston Community College January 2012 - February 2015
University of San Diego January 2010 - February 2012
DePauw University October 2006 - January 2010
Teleperformance August 2004 - October 2006
Skills
Troubleshooting, Windows, Quality Assurance, System Administration, Windows Server, Microsoft Office, Technical Support, Project Planning, Customer Service, Active Directory, VMWARE Certified..., Windows 7, Networking, Computer Hardware, Software Documentation
Education
San Jacinto College 2002 — 2004
Associate, Cisco Network designing
Tiffin University 1998 — 2000
Fredrick Institue of technology
Houston Community College February 2015 - Present
Houston Community College January 2012 - February 2015
University of San Diego January 2010 - February 2012
DePauw University October 2006 - January 2010
Teleperformance August 2004 - October 2006
Skills
Troubleshooting, Windows, Quality Assurance, System Administration, Windows Server, Microsoft Office, Technical Support, Project Planning, Customer Service, Active Directory, VMWARE Certified..., Windows 7, Networking, Computer Hardware, Software Documentation
Education
San Jacinto College 2002 — 2004
Associate, Cisco Network designing
Tiffin University 1998 — 2000
Fredrick Institue of technology
Jose Serna's Teleperformance Experience March 2006 - October 2008
Job GIS Developer at Binkley & Barfield, Inc.
Industry Computer Software
Experience
Binkley & Barfield, Inc. June 2015 - Present
Landmark Graphics August 2012 - June 2015
Landmark Graphics October 2008 - August 2012
Landmark October 2008 - August 2012
Teleperformance March 2006 - October 2008
Skills
SQL, Java, XML, Software Development, C++, Databases, Microsoft SQL Server, JavaScript, JSP, C#, Python, Eclipse, Visual Studio, .NET, Agile Methodologies, Oracle, ASP.NET, Linux, Visual Basic
Education
Sam Houston State University 2012 — 2014
Master's degree, Geographic Information System, 3.5
The University of Texas-Pan American 2006 — 2008
MSCS, Computer Science
The University of Texas-Pan American 2002 — 2005
BSCS, Computer Science
Binkley & Barfield, Inc. June 2015 - Present
Landmark Graphics August 2012 - June 2015
Landmark Graphics October 2008 - August 2012
Landmark October 2008 - August 2012
Teleperformance March 2006 - October 2008
Skills
SQL, Java, XML, Software Development, C++, Databases, Microsoft SQL Server, JavaScript, JSP, C#, Python, Eclipse, Visual Studio, .NET, Agile Methodologies, Oracle, ASP.NET, Linux, Visual Basic
Education
Sam Houston State University 2012 — 2014
Master's degree, Geographic Information System, 3.5
The University of Texas-Pan American 2006 — 2008
MSCS, Computer Science
The University of Texas-Pan American 2002 — 2005
BSCS, Computer Science
Suzanne Loizos's Teleperformance Experience June 2000 - January 2003
Job Team Lead for Strategic Workforce Planning at General Dynamics Information Technology
Industry Telecommunications
Experience
General Dynamics Information Technology September 2013 - Present
General Dynamics Information Technology September 2013 - Present
Alorica May 2013 - July 2013
C3/CustomerContactChannels, Inc. April 2013 - May 2013
Dialogue Marketing October 2008 - April 2013
eBay March 2003 - April 2007
Teleperformance June 2000 - January 2003
Morgan Stanley November 1999 - May 2000
Packard Bell September 1998 - November 1999
AT&T August 1992 - September 1998
Skills
Call Centers, Customer Satisfaction, Management, Macro, Workforce Management, Vendor Management, Training, BPO, Customer Retention, Access, Call Center, Forecasting, IEX, Analysis, Process Scheduler, Outsourcing, Inbound Marketing, Microsoft Office, Recruiting, Customer Service, Call Center Development, Customer Experience, Contact Centers, Capacity Planning, Human Resources, Avaya, Hiring, Networking, People Skills, Time Management, Avaya Technologies
Education
Westminster College 1998 — 1998
Certificate, Legal Assistant Certificate Program
Weber State University 1991 — 1992
Bachelor of Science, Criminalistics and Criminal Justice
Salt Lake Community College 1988 — 1990
Associate of Science, Business Management
General Dynamics Information Technology September 2013 - Present
General Dynamics Information Technology September 2013 - Present
Alorica May 2013 - July 2013
C3/CustomerContactChannels, Inc. April 2013 - May 2013
Dialogue Marketing October 2008 - April 2013
eBay March 2003 - April 2007
Teleperformance June 2000 - January 2003
Morgan Stanley November 1999 - May 2000
Packard Bell September 1998 - November 1999
AT&T August 1992 - September 1998
Skills
Call Centers, Customer Satisfaction, Management, Macro, Workforce Management, Vendor Management, Training, BPO, Customer Retention, Access, Call Center, Forecasting, IEX, Analysis, Process Scheduler, Outsourcing, Inbound Marketing, Microsoft Office, Recruiting, Customer Service, Call Center Development, Customer Experience, Contact Centers, Capacity Planning, Human Resources, Avaya, Hiring, Networking, People Skills, Time Management, Avaya Technologies
Education
Westminster College 1998 — 1998
Certificate, Legal Assistant Certificate Program
Weber State University 1991 — 1992
Bachelor of Science, Criminalistics and Criminal Justice
Salt Lake Community College 1988 — 1990
Associate of Science, Business Management
Rebecca Stauffer's Teleperformance Experience June 2007 - August 2008
Job Sr. Service Delivery Manager at Microsoft
Industry Outsourcing/Offshoring
Experience
Microsoft April 2010 - Present
O'Currance August 2008 - November 2011
Teleperformance June 2007 - August 2008
Teleperformance February 2004 - June 2007
Teleperformance February 2001 - February 2004
Communications & Commerce June 2000 - February 2001
Packard Bell, NEC 1994 - 2000
Alorica 1994 - 2000
Skills
Call Centers, Service Delivery, Workforce Management, Outsourcing, Vendor Management, CRM, Customer Experience, Process Improvement, Management, Team Leadership, Contact Centers, Team Management, Program Management, Customer Satisfaction, Operations Management, Business Analysis, Performance Management, Call Center, BPO, Business Process..., Customer Service, Training, Cloud Computing, Leadership, Business Intelligence, Change Management, Cross-functional Team..., Technical Support, Project Management, Business Strategy, B2B, Call Center Development, IT Operations
Education
Salt Lake Community College 1993 — 1994
Business
University of Utah 1992 — 1993
General
Judge Memorial High School 1988 — 1992
Microsoft April 2010 - Present
O'Currance August 2008 - November 2011
Teleperformance June 2007 - August 2008
Teleperformance February 2004 - June 2007
Teleperformance February 2001 - February 2004
Communications & Commerce June 2000 - February 2001
Packard Bell, NEC 1994 - 2000
Alorica 1994 - 2000
Skills
Call Centers, Service Delivery, Workforce Management, Outsourcing, Vendor Management, CRM, Customer Experience, Process Improvement, Management, Team Leadership, Contact Centers, Team Management, Program Management, Customer Satisfaction, Operations Management, Business Analysis, Performance Management, Call Center, BPO, Business Process..., Customer Service, Training, Cloud Computing, Leadership, Business Intelligence, Change Management, Cross-functional Team..., Technical Support, Project Management, Business Strategy, B2B, Call Center Development, IT Operations
Education
Salt Lake Community College 1993 — 1994
Business
University of Utah 1992 — 1993
General
Judge Memorial High School 1988 — 1992
Jeff Tiberend's Teleperformance Experience March 2008 - August 2008
Job Experienced Computer Technician
Industry Information Technology and Services
Experience
Affiliated Computer Services, Inc. July 2009 - January 2011
Teleperformance March 2008 - August 2008
Teleperformance August 1998 - May 1999
Qulity Composites September 1995 - April 1998
Skills
Troubleshooting, Customer Service, IVR, Windows, Operating Systems, Technical Support, Network Administration, Software Documentation, Routers, Call Centers, Software Installation, Windows 7, Computer Hardware, System Administration
Education
Salt Lake Community College 1999 — 2001
N/A, Electronics
Southwestern Illinois College 1990 — 1992
Computer Information Systems
Affiliated Computer Services, Inc. July 2009 - January 2011
Teleperformance March 2008 - August 2008
Teleperformance August 1998 - May 1999
Qulity Composites September 1995 - April 1998
Skills
Troubleshooting, Customer Service, IVR, Windows, Operating Systems, Technical Support, Network Administration, Software Documentation, Routers, Call Centers, Software Installation, Windows 7, Computer Hardware, System Administration
Education
Salt Lake Community College 1999 — 2001
N/A, Electronics
Southwestern Illinois College 1990 — 1992
Computer Information Systems
Halak Majmudar Desai CAPM's Teleperformance Experience May 2011 - May 2012
Job Assistant Service Coordinator at Canadian Crane and Hoist Mfg. Ltd.
Industry Civil Engineering
Experience
Canadian Crane and Hoist Mfg. Ltd. May 2012 - Present
Teleperformance May 2011 - May 2012
Humber college project management course September 2010 - February 2012
Pratham Enterprise August 2008 - May 2010
Skills
Procurement, SAP, MS Project, Excel, AutoCAD, Documentation, Word, Project Planning, Construction
Education
Humber College of Applied Science and Technology 2010 — 2011
The Maharaja Sayajirao University of Baroda 2004 — 2008
B.E., civil
Canadian Crane and Hoist Mfg. Ltd. May 2012 - Present
Teleperformance May 2011 - May 2012
Humber college project management course September 2010 - February 2012
Pratham Enterprise August 2008 - May 2010
Skills
Procurement, SAP, MS Project, Excel, AutoCAD, Documentation, Word, Project Planning, Construction
Education
Humber College of Applied Science and Technology 2010 — 2011
The Maharaja Sayajirao University of Baroda 2004 — 2008
B.E., civil
Naomi Logan's Teleperformance Experience January 2014 - Present
Job Director, Proposals with Teleperformance, the worldwide leader in customer experience management
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
Vertex Business Services January 2008 - September 2013
Alliance Data July 2001 - July 2008
Associates 1996 - 1998
Skills
Outsourcing, Business Process..., Management, Program Management, Call Center, Process Improvement, Vendor Management, Customer Experience, BPO, Account Management, CRM, Business Process, Service Delivery, Sales Operations, Business Development, Call Centers, Business Analysis, Proposal Writing
Education
Southeastern Oklahoma State University 1976 — 1979
BS, Psychology
Teleperformance January 2014 - Present
Vertex Business Services January 2008 - September 2013
Alliance Data July 2001 - July 2008
Associates 1996 - 1998
Skills
Outsourcing, Business Process..., Management, Program Management, Call Center, Process Improvement, Vendor Management, Customer Experience, BPO, Account Management, CRM, Business Process, Service Delivery, Sales Operations, Business Development, Call Centers, Business Analysis, Proposal Writing
Education
Southeastern Oklahoma State University 1976 — 1979
BS, Psychology
Wesley Tamkin's Teleperformance Experience June 2008 - September 2008
Job Analyst, Internal Sales & Service at Nationwide Financial
Industry Financial Services
Experience
Nationwide Financial June 2012 - Present
Nationwide Financial November 2010 - June 2012
Office of State Senator Grendell May 2009 - June 2010
Robert Half International 2010 - 2010
The Ohio State University June 2009 - September 2009
Ohio Senate March 2009 - May 2009
Ohio House of Representatives March 2008 - December 2008
Teleperformance June 2008 - September 2008
Pataskala Medical Center August 2007 - September 2007
Skills
Research, Customer Service, Insurance, Risk Management, Investments, Financial Planning, Annuities, Retirement Planning
Education
The American College 2012 — 2013
Chartered Financial Consultant, Financial Planning and Services
The Ohio State University 2008 — 2010
Bachelor of Arts Degree, Political Science & Economics
Nationwide Financial June 2012 - Present
Nationwide Financial November 2010 - June 2012
Office of State Senator Grendell May 2009 - June 2010
Robert Half International 2010 - 2010
The Ohio State University June 2009 - September 2009
Ohio Senate March 2009 - May 2009
Ohio House of Representatives March 2008 - December 2008
Teleperformance June 2008 - September 2008
Pataskala Medical Center August 2007 - September 2007
Skills
Research, Customer Service, Insurance, Risk Management, Investments, Financial Planning, Annuities, Retirement Planning
Education
The American College 2012 — 2013
Chartered Financial Consultant, Financial Planning and Services
The Ohio State University 2008 — 2010
Bachelor of Arts Degree, Political Science & Economics
Meshell Long's Teleperformance Experience 2003 - 2006
Job Founder of Urbanbellamall.com & Director of Marketplace Success Doba.com
Industry Internet
Experience
Doba.com October 2014 - Present
Doba.com October 2014 - Present
Overstock.com August 2011 - October 2014
O.co July 2010 - August 2011
O.co March 2010 - August 2010
Overstock.com March 2008 - March 2010
Quality Manager June 2009 - February 2010
Clearlink Technologies March 2006 - March 2008
Teleperformance 2003 - 2006
Discover Financial Services June 1998 - January 2005
Skills
E-commerce, Online Advertising, Affiliate Marketing, Email Marketing, SEM, SEO, Marketing, Advertising, Competitive Analysis, Online Marketing, Sales, Product Development, Management, Merchandising, PPC, Budgets, Business Strategy, Event Management, Set Design, Demographic Analysis, Cause Marketing, Commercials, Script-writing, Voiceovers, Microsoft Excel, Taglines, Integrated Brand..., Brand Awareness, Brand Development, Set Dressing, Social Networking, Media Agencies, Network Guidelines, Schedules, Process Improvement, Sponsorship Program..., Quality Assurance, Product Assortment..., Credit, Pricing, Public Relations, Casting, Talent Scouting, Account Reconciliation, Training, Analytics, Web Analytics, Market Planning, Omniture, Customer Acquisition
Education
Salt Lake Community College 2004 — 2006
AAS, Visual Arts-Photography
Doba.com October 2014 - Present
Doba.com October 2014 - Present
Overstock.com August 2011 - October 2014
O.co July 2010 - August 2011
O.co March 2010 - August 2010
Overstock.com March 2008 - March 2010
Quality Manager June 2009 - February 2010
Clearlink Technologies March 2006 - March 2008
Teleperformance 2003 - 2006
Discover Financial Services June 1998 - January 2005
Skills
E-commerce, Online Advertising, Affiliate Marketing, Email Marketing, SEM, SEO, Marketing, Advertising, Competitive Analysis, Online Marketing, Sales, Product Development, Management, Merchandising, PPC, Budgets, Business Strategy, Event Management, Set Design, Demographic Analysis, Cause Marketing, Commercials, Script-writing, Voiceovers, Microsoft Excel, Taglines, Integrated Brand..., Brand Awareness, Brand Development, Set Dressing, Social Networking, Media Agencies, Network Guidelines, Schedules, Process Improvement, Sponsorship Program..., Quality Assurance, Product Assortment..., Credit, Pricing, Public Relations, Casting, Talent Scouting, Account Reconciliation, Training, Analytics, Web Analytics, Market Planning, Omniture, Customer Acquisition
Education
Salt Lake Community College 2004 — 2006
AAS, Visual Arts-Photography
Scott Humbert's Teleperformance Experience December 2006 - March 2015
Job Customer Service Manager at Bosch Automotive Service Solutions
Industry Outsourcing/Offshoring
Experience
Bosch Automotve Service Solutions March 2013 - Present
Teleperformance December 2006 - March 2015
Ice Miners Amateur Hockey Association 2011 - 2014
SPX Corporation March 2011 - March 2013
TeleTech March 2003 - December 2006
TeleTech November 1998 - March 2003
Skills
Call Centers, Workforce Management, Automotive, Operations Management, Customer Service, CRM, Vendor Management, Project Management, Program Management, Outsourcing, Customer Support, Service Delivery, Strategic Planning, Problem Analysis, Logical Thinker
Education
Slippery Rock University 1990 — 1992
BA, Broadcast Communications
Slippery Rock University of Pennsylvania 1990 — 1992
BS, Communications
Quigley Catholic High School 1983 — 1987
High School
Bosch Automotve Service Solutions March 2013 - Present
Teleperformance December 2006 - March 2015
Ice Miners Amateur Hockey Association 2011 - 2014
SPX Corporation March 2011 - March 2013
TeleTech March 2003 - December 2006
TeleTech November 1998 - March 2003
Skills
Call Centers, Workforce Management, Automotive, Operations Management, Customer Service, CRM, Vendor Management, Project Management, Program Management, Outsourcing, Customer Support, Service Delivery, Strategic Planning, Problem Analysis, Logical Thinker
Education
Slippery Rock University 1990 — 1992
BA, Broadcast Communications
Slippery Rock University of Pennsylvania 1990 — 1992
BS, Communications
Quigley Catholic High School 1983 — 1987
High School
lalan rai's Teleperformance Experience Business service consultantRogers CommunicationsAugust 2011 - Present
Job Business service consultant at Rogers Communications
Industry Outsourcing/Offshoring
Experience
Teleperformance Business service consultantRogers CommunicationsAugust 2011 - Present
Education
The Maharaja Sayajirao University of Baroda 1987 — 1991
B.Text. engg., Baroda
M.S.UNI . BARODA 1986 — 1991
Teleperformance Business service consultantRogers CommunicationsAugust 2011 - Present
Education
The Maharaja Sayajirao University of Baroda 1987 — 1991
B.Text. engg., Baroda
M.S.UNI . BARODA 1986 — 1991
Richie Al Villagante's Teleperformance Experience July 2011 - April 2013
Job Customer Service Professional
Industry Outsourcing/Offshoring
Experience
Cognizant Technology Solutions April 2013 - June 2014
Teleperformance July 2011 - April 2013
PA everyday June 2010 - November 2010
Accenture February 2008 - July 2010
TELUS International Philippines September 2005 - February 2008
kgb (formerly InfoNXX Philippines) February 2004 - September 2005
kgb (formerly InfoNXX Philippines) March 2003 - February 2004
Skills
Team Leadership, Leadership Development, Performance Management, Customer Service, Technical Support, Motivational Coaching, Call Center, Performance Development, Coaching, BPO, Call Centers, Customer Satisfaction, Outsourcing, Contact Centers, Management
Education
Silliman University 1993 — 1999
BMC, Mass Communication
Cognizant Technology Solutions April 2013 - June 2014
Teleperformance July 2011 - April 2013
PA everyday June 2010 - November 2010
Accenture February 2008 - July 2010
TELUS International Philippines September 2005 - February 2008
kgb (formerly InfoNXX Philippines) February 2004 - September 2005
kgb (formerly InfoNXX Philippines) March 2003 - February 2004
Skills
Team Leadership, Leadership Development, Performance Management, Customer Service, Technical Support, Motivational Coaching, Call Center, Performance Development, Coaching, BPO, Call Centers, Customer Satisfaction, Outsourcing, Contact Centers, Management
Education
Silliman University 1993 — 1999
BMC, Mass Communication
Robert Pemberton's Teleperformance Experience October 2003 - August 2004
Job Application Support at Western Governors University
Industry Computer Software
Experience
Western Governors University September 2014 - Present
MassMutual Financial Group January 2014 - September 2014
Integrated Employer Solutions April 2012 - September 2013
Qqest Software Systems September 2007 - February 2012
Digis January 2007 - September 2007
Digis September 2006 - January 2007
Digis January 2006 - September 2006
Valley Protective Services October 2004 - October 2005
Teleperformance October 2003 - August 2004
McLeodUSA August 2000 - June 2002
Skills
Microsoft Dynamics..., Microsoft Dynamics CRM, Troubleshooting, Technical Support, Integration, Networking, SQL Server Management..., Encryption, Photoshop, Dreamweaver, Microsoft Office, IIS, Windows, TCP/IP, HTML, CSS, Home Networking, Internet Services, Piano Playing, Piano Music Arrangement, PHP, Piano Music Composition, Linux, Databases, Operating Systems, SQL, Management, Leadership, Customer Service, Microsoft SQL Server, Telecommunications
Education
Salt Lake Community College 1999 — 2002
AA, Multimedia
LDS Sunday School
Western Governors University September 2014 - Present
MassMutual Financial Group January 2014 - September 2014
Integrated Employer Solutions April 2012 - September 2013
Qqest Software Systems September 2007 - February 2012
Digis January 2007 - September 2007
Digis September 2006 - January 2007
Digis January 2006 - September 2006
Valley Protective Services October 2004 - October 2005
Teleperformance October 2003 - August 2004
McLeodUSA August 2000 - June 2002
Skills
Microsoft Dynamics..., Microsoft Dynamics CRM, Troubleshooting, Technical Support, Integration, Networking, SQL Server Management..., Encryption, Photoshop, Dreamweaver, Microsoft Office, IIS, Windows, TCP/IP, HTML, CSS, Home Networking, Internet Services, Piano Playing, Piano Music Arrangement, PHP, Piano Music Composition, Linux, Databases, Operating Systems, SQL, Management, Leadership, Customer Service, Microsoft SQL Server, Telecommunications
Education
Salt Lake Community College 1999 — 2002
AA, Multimedia
LDS Sunday School
Heather LaPierre's Teleperformance Experience November 2010 - April 2011
Job Technical Writer & Documentation at Ennoview, Inc.
Industry Outsourcing/Offshoring
Experience
Ennoview, Inc. April 2011 - Present
Teleperformance November 2010 - April 2011
RADII Technologies June 2009 - June 2010
Skills
Customer Service, Troubleshooting, Call Centers, Training, Technical Support, Software Documentation, Customer Satisfaction, Windows, Team Leadership, Windows 7, Computer Hardware, Team Building, Management, System Administration, Process Improvement, Microsoft Office, Team Management, Leadership, Coaching, Quality Assurance, Networking, Access, Security
Education
Valencia College 2009 — 2010
A.A.S., Computer Information Technology
Southern Connecticut State University 1997 — 1999
Languages/Linguistics
Ennoview, Inc. April 2011 - Present
Teleperformance November 2010 - April 2011
RADII Technologies June 2009 - June 2010
Skills
Customer Service, Troubleshooting, Call Centers, Training, Technical Support, Software Documentation, Customer Satisfaction, Windows, Team Leadership, Windows 7, Computer Hardware, Team Building, Management, System Administration, Process Improvement, Microsoft Office, Team Management, Leadership, Coaching, Quality Assurance, Networking, Access, Security
Education
Valencia College 2009 — 2010
A.A.S., Computer Information Technology
Southern Connecticut State University 1997 — 1999
Languages/Linguistics
Truimellia Haynes-Huggins's Teleperformance Experience June 2008 - Present
Job Supervisor at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance June 2008 - Present
Zeus Industrial Products February 1998 - February 2008
Education
South Carolina State University 2009 — 2012
Bachelor's, Business Management
Teleperformance June 2008 - Present
Zeus Industrial Products February 1998 - February 2008
Education
South Carolina State University 2009 — 2012
Bachelor's, Business Management
Aisha Ejaz's Teleperformance Experience July 2007 - September 2008
Job LAb Tech at Branksome Hall
Industry Primary/Secondary Education
Experience
Branksome Hall August 2008 - September 2012
Loblaw Companies Limited June 2004 - November 2008
Teleperformance July 2007 - September 2008
Skills
Staff Development, Event Planning, Time Management, Team Leadership, HTML, Analytical Chemistry, Outlook, Social Networking, Strategic Planning, Project Management, Differentiated..., Team Building, GLP, Teaching, HPLC
Education
Seneca College of Applied Arts and Technology 2008 — 2011
Advanced Diploma, Chemical Laboratory Technonlgy-Pharmaceutical
Seneca College of Applied Arts and Technology 2005 — 2008
Diploma, Chemical Laboratory Technology
Branksome Hall August 2008 - September 2012
Loblaw Companies Limited June 2004 - November 2008
Teleperformance July 2007 - September 2008
Skills
Staff Development, Event Planning, Time Management, Team Leadership, HTML, Analytical Chemistry, Outlook, Social Networking, Strategic Planning, Project Management, Differentiated..., Team Building, GLP, Teaching, HPLC
Education
Seneca College of Applied Arts and Technology 2008 — 2011
Advanced Diploma, Chemical Laboratory Technonlgy-Pharmaceutical
Seneca College of Applied Arts and Technology 2005 — 2008
Diploma, Chemical Laboratory Technology
Paul Chagolla's Teleperformance Experience March 2013 - Present
Job Court Support OnSite Lead at Teleperformance
Industry Financial Services
Experience
Teleperformance March 2013 - Present
Teleperformance September 2011 - March 2013
Teleperformance June 2010 - September 2011
Skills
Customer Service
Education
The Evergreen State College 2010 — 2012
BA
Tacoma Community College 2008 — 2010
AAS, Human Services
Teleperformance March 2013 - Present
Teleperformance September 2011 - March 2013
Teleperformance June 2010 - September 2011
Skills
Customer Service
Education
The Evergreen State College 2010 — 2012
BA
Tacoma Community College 2008 — 2010
AAS, Human Services
caitt Strawder's Teleperformance Experience 2008 - 2008
Job Food service manager
Industry Food Production
Experience
Menchie's Frozen Yogurt November 2011 - September 2014
Taco Bell August 2008 - February 2010
Teleperformance 2008 - 2008
Giant Eagle 2006 - 2007
Steak n Shake 2005 - 2006
Education
Stark State College of Technology 2014 — 2016
Business Management, Human Resources Management and Services
Menchie's Frozen Yogurt November 2011 - September 2014
Taco Bell August 2008 - February 2010
Teleperformance 2008 - 2008
Giant Eagle 2006 - 2007
Steak n Shake 2005 - 2006
Education
Stark State College of Technology 2014 — 2016
Business Management, Human Resources Management and Services
joseph guth's Teleperformance Experience November 2009 - May 2011
Job shift mgr at Taco Bell
Industry Restaurants
Experience
Taco Bell October 2011 - Present
Teleperformance November 2009 - May 2011
Mutual of Omaha March 1992 - November 1994
Skills
Sales Management, Collections, Customer Service
Education
osu 1983 — 1987
bachelor of arts, economics
San Diego State University-California State University 1982 — 1983
mgmt major
Taco Bell October 2011 - Present
Teleperformance November 2009 - May 2011
Mutual of Omaha March 1992 - November 1994
Skills
Sales Management, Collections, Customer Service
Education
osu 1983 — 1987
bachelor of arts, economics
San Diego State University-California State University 1982 — 1983
mgmt major
Patricia Ice's Teleperformance Experience 2004 - 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
teleperformance 2004 - 2011
Skills
Industrial Hygiene, Safety Management, Insurance, Telemarketing
Education
Texas Tech University 1981 — 1982
Master's degree, Occupational Health and Industrial Hygiene
Wright State University 1973 — 1980
Bachelor's degree, Biology/Environmental Health
teleperformance 2004 - 2011
Skills
Industrial Hygiene, Safety Management, Insurance, Telemarketing
Education
Texas Tech University 1981 — 1982
Master's degree, Occupational Health and Industrial Hygiene
Wright State University 1973 — 1980
Bachelor's degree, Biology/Environmental Health
Diamond Stone's Teleperformance Experience 2012 - Present
Job Consumer Services Professional
Industry Consumer Services
Experience
Teleperformance, USA February 2012 - Present
teleperformance 2012 - Present
Skills
Call Center, Call Centers, Customer Satisfaction, Customer Experience, Inbound Marketing, Customer Service, Technical Support, Troubleshooting, Data Entry, Customer Retention, Customer Support, Computer Hardware, Telephone Skills, XP, Windows 7, Outlook
Education
remington college- columbia campus 2010 — 2011
Certificate, Allied Health and Medical Assisting Services
South Carolina State University 2003 — 2009
Marketing
Teleperformance, USA February 2012 - Present
teleperformance 2012 - Present
Skills
Call Center, Call Centers, Customer Satisfaction, Customer Experience, Inbound Marketing, Customer Service, Technical Support, Troubleshooting, Data Entry, Customer Retention, Customer Support, Computer Hardware, Telephone Skills, XP, Windows 7, Outlook
Education
remington college- columbia campus 2010 — 2011
Certificate, Allied Health and Medical Assisting Services
South Carolina State University 2003 — 2009
Marketing
Lakendra Williams's Teleperformance Experience September 2010 - Present
Job Call Center Representative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance September 2010 - Present
Wendys International May 2008 - August 2009
Skills
Call Center Development, Contact Centers, Inbound Marketing, Customer Experience, Technical Support, Windows 7, Customer Support, Help Desk Support, Computer Hardware, Data Entry, XP
Education
Southern University at Shreveport 2011 — 2015
Teleperformance September 2010 - Present
Wendys International May 2008 - August 2009
Skills
Call Center Development, Contact Centers, Inbound Marketing, Customer Experience, Technical Support, Windows 7, Customer Support, Help Desk Support, Computer Hardware, Data Entry, XP
Education
Southern University at Shreveport 2011 — 2015
Rachael Hojsan's Teleperformance Experience June 2010 - Present
Job Fiber Solutions Analyst at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance June 2010 - Present
Payless ShoeSource February 2010 - June 2010
Michaels Arts and Crafts September 2003 - June 2007
Education
Santa Fe Community College
Teleperformance June 2010 - Present
Payless ShoeSource February 2010 - June 2010
Michaels Arts and Crafts September 2003 - June 2007
Education
Santa Fe Community College
jessica delarosa's Teleperformance Experience 2006 - 2009
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2006 - 2009
Alorica March 2006 - November 2006
Skills
35 words per mintue, Internet, 10 Key, Microsoft Excel, Customer Service, Cashiering, Microsoft Word, Troubleshooting
Education
Everest College- Utah 2009 — 2009
voctanional, Medical Billing and Coding
Salt Lake Community College 2009 — 2009
high school equelvency, GED
Teleperformance 2006 - 2009
Alorica March 2006 - November 2006
Skills
35 words per mintue, Internet, 10 Key, Microsoft Excel, Customer Service, Cashiering, Microsoft Word, Troubleshooting
Education
Everest College- Utah 2009 — 2009
voctanional, Medical Billing and Coding
Salt Lake Community College 2009 — 2009
high school equelvency, GED
jessica wider's Teleperformance Experience January 2007 - Present
Job
Industry Management Consulting
Experience
Teleperformance January 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Continuous Improvement, Customer Service, Coaching, Interviews
Education
Strayer University 2014 — 2018
Bachelor’s Degree, Business Administration and Management, General
Teleperformance January 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Continuous Improvement, Customer Service, Coaching, Interviews
Education
Strayer University 2014 — 2018
Bachelor’s Degree, Business Administration and Management, General
Tiffany Abney's Teleperformance Experience December 2009 - March 2010
Job Technical Support at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless Technical SupportSykesMarch 2010 - November 2011
Teleperformance December 2009 - March 2010
CPI Corp. March 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Phone Etiquette, Computer Proficiency, Data Privacy, Privacy Compliance, Confidentiality
Education
Strayer University 2012 — 2013
Masters of Business Administration
University of South Carolina Upstate 2006 — 2009
Bachelor's degree, Interdisciplinasry Studies: Visual Art and Early Childhood Education
Verizon Wireless Technical SupportSykesMarch 2010 - November 2011
Teleperformance December 2009 - March 2010
CPI Corp. March 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Phone Etiquette, Computer Proficiency, Data Privacy, Privacy Compliance, Confidentiality
Education
Strayer University 2012 — 2013
Masters of Business Administration
University of South Carolina Upstate 2006 — 2009
Bachelor's degree, Interdisciplinasry Studies: Visual Art and Early Childhood Education
waikata stubbs's Teleperformance Experience January 2008 - April 2013
Job Legal Shield Associate
Industry Consumer Services
Experience
Teleperformance January 2008 - April 2013
Education
Specs Howard School of Media Arts 2005 — 2005
Diploma, Radio and Television Broadcasting Technology/Technician
Teleperformance January 2008 - April 2013
Education
Specs Howard School of Media Arts 2005 — 2005
Diploma, Radio and Television Broadcasting Technology/Technician
Marleta Franklin's Teleperformance Experience January 2015 - Present
Job Customer Service
Industry Telecommunications
Experience
Teleperformance January 2015 - Present
NOVO 1 January 2014 - October 2014
Auto Finance August 2012 - July 2013
Ross Stores, Inc. March 2011 - October 2012
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Teamwork, Cashiering, Dispatching
Education
Tarrant County College
Levelland High School
Diploma
Teleperformance January 2015 - Present
NOVO 1 January 2014 - October 2014
Auto Finance August 2012 - July 2013
Ross Stores, Inc. March 2011 - October 2012
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Teamwork, Cashiering, Dispatching
Education
Tarrant County College
Levelland High School
Diploma
Paul Hauser's Teleperformance Experience October 2011 - March 2012
Job David Lerner Associates
Industry Financial Services
Experience
David Lerner Associates 2015 - 2015
Braman Motor Cars May 2012 - June 2013
Teleperformance October 2011 - March 2012
Convergys January 2011 - August 2011
Cogent Communications May 2000 - May 2001
Westcon 1996 - 2000
Shearson Lehman Brothers 1988 - 1991
Skills
Windows, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, English, PowerPoint, Outlook, Strategic Planning, Research, Windows 7, Cloud Computing, Management, Software Documentation, Sales, Account Management
Education
State University of New York College at Oswego 1982 — 1984
Bachelor of Arts (B.A.), Political Science and Government, 2.85
CompTek 2007 — 2007
Cisco Certified Network Administrator, Network and System Administration/Administrator, A
PC Professor 2010 — 2010
CompTIA A+ Certified IT Technician, Computer Installation and Repair Technology/Technician, A
David Lerner Associates 2015 - 2015
Braman Motor Cars May 2012 - June 2013
Teleperformance October 2011 - March 2012
Convergys January 2011 - August 2011
Cogent Communications May 2000 - May 2001
Westcon 1996 - 2000
Shearson Lehman Brothers 1988 - 1991
Skills
Windows, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, English, PowerPoint, Outlook, Strategic Planning, Research, Windows 7, Cloud Computing, Management, Software Documentation, Sales, Account Management
Education
State University of New York College at Oswego 1982 — 1984
Bachelor of Arts (B.A.), Political Science and Government, 2.85
CompTek 2007 — 2007
Cisco Certified Network Administrator, Network and System Administration/Administrator, A
PC Professor 2010 — 2010
CompTIA A+ Certified IT Technician, Computer Installation and Repair Technology/Technician, A
Hamza Tahir's Teleperformance Experience January 2009 - January 2011
Job
Industry Computer Software
Experience
Imperial Oil December 2011 - Present
Rogers Communications February 2015 - May 2015
Teleperformance January 2009 - January 2011
Skills
C++, Java, SQL, HTML5, CSS, PHP, Team Leadership, Team Management, Microsoft Office, Employee Training, Management, Customer Service, Technical Support
Education
Seneca College of Applied Arts and Technology 2011 — 2014
Advanced Diploma, Computer Programming
Imperial Oil December 2011 - Present
Rogers Communications February 2015 - May 2015
Teleperformance January 2009 - January 2011
Skills
C++, Java, SQL, HTML5, CSS, PHP, Team Leadership, Team Management, Microsoft Office, Employee Training, Management, Customer Service, Technical Support
Education
Seneca College of Applied Arts and Technology 2011 — 2014
Advanced Diploma, Computer Programming
Latrina Brown's Teleperformance Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - 2012
Fairfield Inn and Suites 2011 - 2012
Skills
Management, Sales, Clerical, Customer Service, Computer Proficiency, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Bookkeeping, Inventory Management, Inventory Control
Education
Strayer University 2009 — 2011
Chris Logan Career College 1994 — 1995
Licentiate degree, Cosmetology/Cosmetologist, General
Teleperformance 2012 - 2012
Fairfield Inn and Suites 2011 - 2012
Skills
Management, Sales, Clerical, Customer Service, Computer Proficiency, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Bookkeeping, Inventory Management, Inventory Control
Education
Strayer University 2009 — 2011
Chris Logan Career College 1994 — 1995
Licentiate degree, Cosmetology/Cosmetologist, General
Joseph Clemons's Teleperformance Experience July 2014 - Present
Job Customer Service Agent at Teleperformance
Industry
Experience
Teleperformance July 2014 - Present
Toys R Us December 2011 - March 2012
Education
Texas State Technical College 2014 — 2014
Teleperformance July 2014 - Present
Toys R Us December 2011 - March 2012
Education
Texas State Technical College 2014 — 2014
Jerry O'Hearn's Teleperformance Experience December 2010 - June 2011
Job
Industry Consumer Services
Experience
MAXIMUS October 2013 - March 2015
WDS Global August 2010 - October 2013
Teleperformance December 2010 - June 2011
Skills
Typing, Multi-line Phone, Customer Service, Customer Satisfaction, Light Housekeeping, ten key, Computer Proficiency, Health Insurance, Cash Handling, Material Handling, Credit Analysis
Education
San Bernardino Valley College 2007 — 2010
High School, Psychology, 3.0 GPA
MAXIMUS October 2013 - March 2015
WDS Global August 2010 - October 2013
Teleperformance December 2010 - June 2011
Skills
Typing, Multi-line Phone, Customer Service, Customer Satisfaction, Light Housekeeping, ten key, Computer Proficiency, Health Insurance, Cash Handling, Material Handling, Credit Analysis
Education
San Bernardino Valley College 2007 — 2010
High School, Psychology, 3.0 GPA
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento