Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
Teleperformance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,774 Teleperformance employees in database. Find out everything there's to know about Teleperformance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance Employees
Employee
Years
Job
Industry
Adam Taua Adam Taua's Teleperformance Experience 2002 - 2003
Job Service manager at Regional Supply
Industry Printing
Experience
Regional Supply January 2011 - Present
Regional Supply 2007 - 2011
Regional Supply September 1998 - January 2005
Teleperformance 2002 - 2003
TLAMB Technologies January 1996 - September 1998
Snowbird Ski and Summer Resort August 1995 - February 1998
Skills
Digital Printing, Inkjet, Color Management, Wide Format Printing, Variable Data Printing, Printers, Managed Print Services, Print Management, Field Service, Customer Service, Plotters, Computer Network..., Computer Hardware, Graphic Design, Ink, Service Improvement, Hardware Support, Pdf, Desktop Publishing, IT Service Delivery, Hardware Installation, Field Technicians, Remote Desktop, Service Delivery..., Product Support, Service Level Agreements, Supplies, Workstations, Signs, Technical Training, Hardware, Graphic Arts, Banners, Hands-on Training, Network Hardware, Onyx RIP, Graphics, Scanners, HP, Technical Support, Sales, Account Management
Education
Salt Lake Community College 2003 — 2004
MCSE, Network and System Administration/Administrator
Microcert 2000 — 2001
MCSE, Network and System Administration/Administrator
Regional Supply January 2011 - Present
Regional Supply 2007 - 2011
Regional Supply September 1998 - January 2005
Teleperformance 2002 - 2003
TLAMB Technologies January 1996 - September 1998
Snowbird Ski and Summer Resort August 1995 - February 1998
Skills
Digital Printing, Inkjet, Color Management, Wide Format Printing, Variable Data Printing, Printers, Managed Print Services, Print Management, Field Service, Customer Service, Plotters, Computer Network..., Computer Hardware, Graphic Design, Ink, Service Improvement, Hardware Support, Pdf, Desktop Publishing, IT Service Delivery, Hardware Installation, Field Technicians, Remote Desktop, Service Delivery..., Product Support, Service Level Agreements, Supplies, Workstations, Signs, Technical Training, Hardware, Graphic Arts, Banners, Hands-on Training, Network Hardware, Onyx RIP, Graphics, Scanners, HP, Technical Support, Sales, Account Management
Education
Salt Lake Community College 2003 — 2004
MCSE, Network and System Administration/Administrator
Microcert 2000 — 2001
MCSE, Network and System Administration/Administrator
Justin Delgado Justin Delgado's Teleperformance Experience July 2012 - October 2012
Job Technical Solutions at Jive Communications, Inc
Industry Telecommunications
Experience
Jive Communications, Inc March 2014 - Present
S&P Trenching October 2013 - December 2013
GSP Marketing February 2013 - October 2013
Select Staffing October 2012 - February 2013
Teleperformance July 2012 - October 2012
Vivint April 2012 - July 2012
Bluehost.com May 2011 - April 2012
Heritage Web Solutions December 2010 - January 2011
Skills
Network Administration, VoIP, Web Design, Windows, Linux, Mac OS, PHP, MySQL, Adobe Creative Suite, Apple iOS
Education
Provo College-Provo 2012 — 2013
Jive Communications, Inc March 2014 - Present
S&P Trenching October 2013 - December 2013
GSP Marketing February 2013 - October 2013
Select Staffing October 2012 - February 2013
Teleperformance July 2012 - October 2012
Vivint April 2012 - July 2012
Bluehost.com May 2011 - April 2012
Heritage Web Solutions December 2010 - January 2011
Skills
Network Administration, VoIP, Web Design, Windows, Linux, Mac OS, PHP, MySQL, Adobe Creative Suite, Apple iOS
Education
Provo College-Provo 2012 — 2013
Kylene Watts's Teleperformance Experience June 2011 - November 2012
Job Support Center Analyst at Nationwide Childrens Hospital
Industry Outsourcing/Offshoring
Experience
Nationwide Childrens Hospital September 2014 - Present
Time Warner Cable November 2012 - September 2014
Teleperformance June 2011 - November 2012
Otterbein University November 2009 - June 2010
Skills
Customer Experience, Training, Call Centers, Customer Satisfaction, Customer Retention, Sales Operations, Employee Training, Sales, Workforce Management, Performance Management, Technical Support, CRM, Leadership, Vendor Management, Recruiting
Education
Otterbein College 2007 — 2011
Bachelor's degree, Creative Writing
Nationwide Childrens Hospital September 2014 - Present
Time Warner Cable November 2012 - September 2014
Teleperformance June 2011 - November 2012
Otterbein University November 2009 - June 2010
Skills
Customer Experience, Training, Call Centers, Customer Satisfaction, Customer Retention, Sales Operations, Employee Training, Sales, Workforce Management, Performance Management, Technical Support, CRM, Leadership, Vendor Management, Recruiting
Education
Otterbein College 2007 — 2011
Bachelor's degree, Creative Writing
Kendall Hatch Kendall Hatch's Teleperformance Experience September 2013 - June 2014
Job locator at Stake Center Locating
Industry Construction
Experience
Stake Center Locating June 2014 - Present
Teleperformance September 2013 - June 2014
Del Taco LLC February 2013 - August 2013
Ritz Camera & Image December 2011 - July 2012
Watertown Daily Times March 2009 - December 2011
US Army November 2005 - August 2008
Big O Tires June 2003 - June 2004
Skills
Troubleshooting, Leadership, Customer Satisfaction, Sales, Marketing, Microsoft Office, Program Management, Technical Support, Maintenance & Repair, Vehicles, Customer Service, Training, Management, Social Media, Microsoft Excel, Microsoft Word, Social Networking, Facebook, Social Media Marketing, Outlook
Education
Ogden-Weber Applied Technology College 2012 — 2013
IT Certifications, Information Technology
Stake Center Locating June 2014 - Present
Teleperformance September 2013 - June 2014
Del Taco LLC February 2013 - August 2013
Ritz Camera & Image December 2011 - July 2012
Watertown Daily Times March 2009 - December 2011
US Army November 2005 - August 2008
Big O Tires June 2003 - June 2004
Skills
Troubleshooting, Leadership, Customer Satisfaction, Sales, Marketing, Microsoft Office, Program Management, Technical Support, Maintenance & Repair, Vehicles, Customer Service, Training, Management, Social Media, Microsoft Excel, Microsoft Word, Social Networking, Facebook, Social Media Marketing, Outlook
Education
Ogden-Weber Applied Technology College 2012 — 2013
IT Certifications, Information Technology
Anita Kienker Anita Kienker's Teleperformance Experience June 2010 - November 2010
Job Virtual Call Center Manager at Generation Sales Group
Industry Outsourcing/Offshoring
Experience
Generation Sales Group January 2013 - Present
American Express March 2011 - January 2013
Teleperformance June 2010 - November 2010
TeleTech Holdings2006 October 2006 - June 2010
Peace of Mind Cleaning Service 2005 to 2006 June 2005 - October 2006
ACS-State Healthcare Solutions 2004 to 2005 October 2004 - June 2005
TeleTech Holdings/Nextel Communications January 2001 - January 2004
Nextel Communications January 1998 - January 2001
Custom Cleaning Inc January 1995 - January 1998
Skills
Call Center, BPO, Customer Satisfaction, Customer Experience, Customer Service, Operations Management, Performance Management, Workforce Management, Contact Centers, Quality Assurance, Call Center Development, Management, Coaching, Training, Leadership, Service Delivery, Troubleshooting, Call Centers, Change Management, Outsourcing, Team Building, Program Management, Team Leadership, Human Resources, Project Management, Employee Relations, Analysis, Business Process, CRM, Vendor Management, Integration, Time Management, Process Improvement, Networking, Start-ups, Technical Support, Strategic Planning, Telecommunications, Team Management, Business Process..., Account Management, Cross-functional Team..., Onboarding, Customer Retention, Inbound Marketing, Employee Benefits, Software Documentation
Education
Regis University 2007 — 2010
Master of Science, Organizational Leadership; Human Resource Management, Management and Leadership
Regis University 2003 — 2007
Bachelor of Science, Business Administration; Management
Generation Sales Group January 2013 - Present
American Express March 2011 - January 2013
Teleperformance June 2010 - November 2010
TeleTech Holdings2006 October 2006 - June 2010
Peace of Mind Cleaning Service 2005 to 2006 June 2005 - October 2006
ACS-State Healthcare Solutions 2004 to 2005 October 2004 - June 2005
TeleTech Holdings/Nextel Communications January 2001 - January 2004
Nextel Communications January 1998 - January 2001
Custom Cleaning Inc January 1995 - January 1998
Skills
Call Center, BPO, Customer Satisfaction, Customer Experience, Customer Service, Operations Management, Performance Management, Workforce Management, Contact Centers, Quality Assurance, Call Center Development, Management, Coaching, Training, Leadership, Service Delivery, Troubleshooting, Call Centers, Change Management, Outsourcing, Team Building, Program Management, Team Leadership, Human Resources, Project Management, Employee Relations, Analysis, Business Process, CRM, Vendor Management, Integration, Time Management, Process Improvement, Networking, Start-ups, Technical Support, Strategic Planning, Telecommunications, Team Management, Business Process..., Account Management, Cross-functional Team..., Onboarding, Customer Retention, Inbound Marketing, Employee Benefits, Software Documentation
Education
Regis University 2007 — 2010
Master of Science, Organizational Leadership; Human Resource Management, Management and Leadership
Regis University 2003 — 2007
Bachelor of Science, Business Administration; Management
Stephanie Boseman's Teleperformance Experience July 2004 - November 2004
Job Experienced with Data Entry, Graphic Design, and Tech/Customer Support
Industry Telecommunications
Experience
Fanciful Creations, LLC 2002 - 2008
1-800 CONTACTS April 2007 - August 2007
ACS, a Xerox Company September 2006 - March 2007
Lighthouse Research August 2006 - August 2006
Teleperformance July 2004 - November 2004
Skills
Customer Service, Outlook, Microsoft Office, Web Design, Web Development, Photoshop
Education
Penn Foster Career School
Salt Lake Community College
Computer Science
Utah Career College
Veterinary Technician
Fanciful Creations, LLC 2002 - 2008
1-800 CONTACTS April 2007 - August 2007
ACS, a Xerox Company September 2006 - March 2007
Lighthouse Research August 2006 - August 2006
Teleperformance July 2004 - November 2004
Skills
Customer Service, Outlook, Microsoft Office, Web Design, Web Development, Photoshop
Education
Penn Foster Career School
Salt Lake Community College
Computer Science
Utah Career College
Veterinary Technician
Serria Johnson Serria Johnson's Teleperformance Experience September 2011 - January 2012
Job Customer Service Representative at Dish Network
Industry Retail
Experience
Dish Network April 2013 - Present
Global Response November 2012 - January 2013
Best Buy Mobile May 2012 - January 2013
Teleperformance September 2011 - January 2012
PNC Bank June 2011 - August 2011
Fifth ThirdCo April 2010 - May 2011
Skills
Bartending, Customer Service, Communications, Sales, Customer Service..., Banking, Human Resources
Education
Otterbein College 2008 — 2010
N/A, Accounting
Hamilton Township High School 2004 — 2008
High School Diploma, Accounting
Dish Network April 2013 - Present
Global Response November 2012 - January 2013
Best Buy Mobile May 2012 - January 2013
Teleperformance September 2011 - January 2012
PNC Bank June 2011 - August 2011
Fifth ThirdCo April 2010 - May 2011
Skills
Bartending, Customer Service, Communications, Sales, Customer Service..., Banking, Human Resources
Education
Otterbein College 2008 — 2010
N/A, Accounting
Hamilton Township High School 2004 — 2008
High School Diploma, Accounting
Brad Lloyd Brad Lloyd's Teleperformance Experience March 2004 - September 2006
Job Regional Account Manager at CDK Global Recreation
Industry Computer Software
Experience
CDK Global June 2004 - Present
Utah National Guard - 23rd Army Band September 1985 - September 2008
Teleperformance March 2004 - September 2006
Feature Films for Families January 1990 - March 2004
Skills
Business Software Sales, Call Center Management, Workforce Planning, Sales Management, Music Performance, Jazz Band, Big Band, Motorsports Industry, Salesforce.com, Software Industry, Solution Selling, Sales Process, Sales, Customer Service, Customer Retention, Cold Calling, Call Centers, Call Center, B2B, Sales Operations, Account Management, Management, Team Building, Customer Satisfaction, Leadership, Microsoft Office, CRM
Education
Salt Lake Community College
Computer Information Systems
CDK Global June 2004 - Present
Utah National Guard - 23rd Army Band September 1985 - September 2008
Teleperformance March 2004 - September 2006
Feature Films for Families January 1990 - March 2004
Skills
Business Software Sales, Call Center Management, Workforce Planning, Sales Management, Music Performance, Jazz Band, Big Band, Motorsports Industry, Salesforce.com, Software Industry, Solution Selling, Sales Process, Sales, Customer Service, Customer Retention, Cold Calling, Call Centers, Call Center, B2B, Sales Operations, Account Management, Management, Team Building, Customer Satisfaction, Leadership, Microsoft Office, CRM
Education
Salt Lake Community College
Computer Information Systems
Navdeep Kaur Sidhu's Teleperformance Experience July 2014 - September 2014
Job Scientific Research Recruiter at BioPharma Services Inc
Industry Biotechnology
Experience
BioPharma Services Inc November 2014 - Present
Teleperformance July 2014 - September 2014
UW Food Services February 2013 - June 2014
Orbit biotech Pvt. Ltd. January 2012 - December 2012
Indian Institute of Science Education and Research (IISER), mohali May 2011 - July 2011
Central Research Institute-Kasauli May 2010 - July 2010
Skills
Chemical Engineering, Matlab, Scanning Electron..., Gel Electrophoresis, Biotechnology, R&D, Laboratory, Cell Culture, PCR, Molecular Biology, Microbiology, Biochemistry, Research, Management, C, HPLC, GMP, PowerPoint, Life Sciences, Cell, SDS-PAGE, Teamwork, Problem Solving, Chromatography, Statistics, Customer Service, ELISA, Process Simulation, Protein Purification, Microsoft Office, Analysis, Team Leadership, Project Management, Time Management, Quality Assurance, Testing, Leadership, Engineering, Chemistry, Pharmaceutical Industry, SOP
Education
University of Waterloo 2012 — 2014
Master of Engineering (M.Eng.), Chemical Engineering, 8.2
University of Waterloo 2013 — 2014
Graduate Certification, Business and Entrepreneurship
Panjab University 2008 — 2012
Bachelor of Engineering (B.E.), Biotechnology
BioPharma Services Inc November 2014 - Present
Teleperformance July 2014 - September 2014
UW Food Services February 2013 - June 2014
Orbit biotech Pvt. Ltd. January 2012 - December 2012
Indian Institute of Science Education and Research (IISER), mohali May 2011 - July 2011
Central Research Institute-Kasauli May 2010 - July 2010
Skills
Chemical Engineering, Matlab, Scanning Electron..., Gel Electrophoresis, Biotechnology, R&D, Laboratory, Cell Culture, PCR, Molecular Biology, Microbiology, Biochemistry, Research, Management, C, HPLC, GMP, PowerPoint, Life Sciences, Cell, SDS-PAGE, Teamwork, Problem Solving, Chromatography, Statistics, Customer Service, ELISA, Process Simulation, Protein Purification, Microsoft Office, Analysis, Team Leadership, Project Management, Time Management, Quality Assurance, Testing, Leadership, Engineering, Chemistry, Pharmaceutical Industry, SOP
Education
University of Waterloo 2012 — 2014
Master of Engineering (M.Eng.), Chemical Engineering, 8.2
University of Waterloo 2013 — 2014
Graduate Certification, Business and Entrepreneurship
Panjab University 2008 — 2012
Bachelor of Engineering (B.E.), Biotechnology
Ryan Gregg Coonrod's Teleperformance Experience October 2014 - January 2015
Job Full Time Student
Industry Higher Education
Experience
Pittsburg State University warehouse\order pickerJake's Fireworks, Inc.May 2015 - Present
Teleperformance October 2014 - January 2015
NPC International Call Center August 2013 - November 2013
Joe Smith Co. April 2007 - October 2012
Aegis Communications July 2006 - January 2007
Skills
Outlook, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Process Improvement, Inventory Management, Analysis, Sales, Troubleshooting, Leadership, Accounting, GAAP Standards, Management Accounting, Business Analysis, Access, Business Decision Making, Accounts Payable
Education
Pittsburg State University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.1325 GPA
pittsburg high school 1995 — 1999
Pittsburg State University warehouse\order pickerJake's Fireworks, Inc.May 2015 - Present
Teleperformance October 2014 - January 2015
NPC International Call Center August 2013 - November 2013
Joe Smith Co. April 2007 - October 2012
Aegis Communications July 2006 - January 2007
Skills
Outlook, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Process Improvement, Inventory Management, Analysis, Sales, Troubleshooting, Leadership, Accounting, GAAP Standards, Management Accounting, Business Analysis, Access, Business Decision Making, Accounts Payable
Education
Pittsburg State University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.1325 GPA
pittsburg high school 1995 — 1999
Aquila Loyd Aquila Loyd's Teleperformance Experience July 2009 - April 2010
Job Executive Assistant at Cox Communications
Industry Broadcast Media
Experience
Cox Communications March 2011 - Present
Teleperformance July 2009 - April 2010
Insurance Group of Meridian January 2007 - May 2009
Skills
Microsoft Office, Social Media, Television, Advertising, Social Media Marketing, Editing, Public Relations, Event Planning, Final Cut Pro, Photoshop, Office Administration, Administrative..., Data Entry, Team Building, Customer Service, Administrative..., Customer Satisfaction, Call Centers, Leadership, Telecommunications, Outlook
Education
Pensacola State College 2013 — 2014
Business Administration
University of West Alabama 2007 — 2008
Cox Communications March 2011 - Present
Teleperformance July 2009 - April 2010
Insurance Group of Meridian January 2007 - May 2009
Skills
Microsoft Office, Social Media, Television, Advertising, Social Media Marketing, Editing, Public Relations, Event Planning, Final Cut Pro, Photoshop, Office Administration, Administrative..., Data Entry, Team Building, Customer Service, Administrative..., Customer Satisfaction, Call Centers, Leadership, Telecommunications, Outlook
Education
Pensacola State College 2013 — 2014
Business Administration
University of West Alabama 2007 — 2008
James York's Teleperformance Experience June 2010 - August 2010
Job MIS Graduate Student
Industry Information Technology and Services
Experience
Wheels, Inc. March 2014 - August 2014
Sentinel Technologies January 2014 - March 2014
Sears Holdings Corporation October 2013 - December 2013
ABS Associates October 2012 - July 2013
DaVita June 2012 - October 2012
State Farm Insurance September 2011 - January 2012
Teleperformance June 2010 - August 2010
Western Illinois University Department of Theatre and Dance June 2008 - August 2008
Fry's Electronics June 2007 - August 2007
Skills
Windows 7, Microsoft Exchange, XP, Help Desk Support, Windows XP, VPN, Windows Server, DHCP, Network Administration, DNS, Citrix, Software Installation, Laptops, LANDesk, WASP, Antivirus, Remote Desktop, Windows Vista, HP, SharePoint, Dell Computers, Troubleshooting, Networking, TCP/IP, Hardware, Visio, Printers, OS X, Blackberry, Oracle SQL Developer, CSS, HTML5, jQuery, CRM Integration, VMware vSphere, VMware
Education
Robert Morris University - Illinois 2014 — 2016
Master's Degree, Master of Information Systems
Rasmussen College-Illinois 2011 — 2013
Information Systems Management: Network Administration, Information Technology
Western Illinois University 2005 — 2010
Bachelor of Arts, Sociology
Wheels, Inc. March 2014 - August 2014
Sentinel Technologies January 2014 - March 2014
Sears Holdings Corporation October 2013 - December 2013
ABS Associates October 2012 - July 2013
DaVita June 2012 - October 2012
State Farm Insurance September 2011 - January 2012
Teleperformance June 2010 - August 2010
Western Illinois University Department of Theatre and Dance June 2008 - August 2008
Fry's Electronics June 2007 - August 2007
Skills
Windows 7, Microsoft Exchange, XP, Help Desk Support, Windows XP, VPN, Windows Server, DHCP, Network Administration, DNS, Citrix, Software Installation, Laptops, LANDesk, WASP, Antivirus, Remote Desktop, Windows Vista, HP, SharePoint, Dell Computers, Troubleshooting, Networking, TCP/IP, Hardware, Visio, Printers, OS X, Blackberry, Oracle SQL Developer, CSS, HTML5, jQuery, CRM Integration, VMware vSphere, VMware
Education
Robert Morris University - Illinois 2014 — 2016
Master's Degree, Master of Information Systems
Rasmussen College-Illinois 2011 — 2013
Information Systems Management: Network Administration, Information Technology
Western Illinois University 2005 — 2010
Bachelor of Arts, Sociology
Marc Maitre Marc Maitre's Teleperformance Experience November 2014 - September 2015
Job abercrombie
Industry Computer Networking
Experience
Ohio Dominican University September 2015 - Present
United States Marine Corps Forces Central Command January 2013 - Present
Teleperformance November 2014 - September 2015
ambercrombie October 2013 - November 2013
vantage consulting inc October 2013 - November 2013
Macys December 2012 - October 2013
Sodexo October 2012 - November 2012
Skills
Customer Service, Team Building, Teamwork, Hospitality, Sales, Leadership, Retail, Microsoft Office, Microsoft Word, Inventory Management, Customer Satisfaction, Time Management, Merchandising, Social Networking, IT, Remote Troubleshooting, Internet Troubleshooting, Basic HTML, Web Design
Education
Ohio Dominican University 2012 — 2016
Bachelor's, Computer Information Management
Ohio Dominican University 2012 — 2016
BA, Computer science/Sport Management
Horizon Science Academy
Horizon Science Academy
Ohio Dominican University September 2015 - Present
United States Marine Corps Forces Central Command January 2013 - Present
Teleperformance November 2014 - September 2015
ambercrombie October 2013 - November 2013
vantage consulting inc October 2013 - November 2013
Macys December 2012 - October 2013
Sodexo October 2012 - November 2012
Skills
Customer Service, Team Building, Teamwork, Hospitality, Sales, Leadership, Retail, Microsoft Office, Microsoft Word, Inventory Management, Customer Satisfaction, Time Management, Merchandising, Social Networking, IT, Remote Troubleshooting, Internet Troubleshooting, Basic HTML, Web Design
Education
Ohio Dominican University 2012 — 2016
Bachelor's, Computer Information Management
Ohio Dominican University 2012 — 2016
BA, Computer science/Sport Management
Horizon Science Academy
Horizon Science Academy
Donna Pedersen Donna Pedersen's Teleperformance Experience March 2002 - October 2002
Job Account Manager at Spiffs.net Promotional Products
Industry Biotechnology
Experience
Spiffs.net Promotional Products January 2015 - Present
The Leonardo 2013 - August 2013
L.W. Miller July 2005 - February 2009
C.R. England December 2002 - July 2005
Teleperformance March 2002 - October 2002
Convergys August 2001 - March 2002
Skills
Laboratory Safety, Biology, Titration, Laboratory Equipment, Organic Chemistry, Customer Service, Chemistry, Teachable, Critical Thinking, Active listening, Public Speaking, Microsoft Office, Written & Verbal..., Endurance, Follow Through, Following Instructions, Civility, Friendly Personality, Adaptability, Proficient Typing Skills, Scientific Method, Inside Sales, Outside Sales, Marketing
Education
Salt Lake Community College
Associate of Science (A.S.), Biology, General
Spiffs.net Promotional Products January 2015 - Present
The Leonardo 2013 - August 2013
L.W. Miller July 2005 - February 2009
C.R. England December 2002 - July 2005
Teleperformance March 2002 - October 2002
Convergys August 2001 - March 2002
Skills
Laboratory Safety, Biology, Titration, Laboratory Equipment, Organic Chemistry, Customer Service, Chemistry, Teachable, Critical Thinking, Active listening, Public Speaking, Microsoft Office, Written & Verbal..., Endurance, Follow Through, Following Instructions, Civility, Friendly Personality, Adaptability, Proficient Typing Skills, Scientific Method, Inside Sales, Outside Sales, Marketing
Education
Salt Lake Community College
Associate of Science (A.S.), Biology, General
Dyanne Wark Dyanne Wark's Teleperformance Experience 2008 - Present
Job Executive Assistant at Teleperformance Interactive
Industry Telecommunications
Experience
Teleperformance 2008 - Present
Roxborough YMCA September 2002 - September 2008
USCCG 1992 - 2002
Skills
Call Center, Outlook, Call Centers, Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Process Improvement, Microsoft Excel, PowerPoint, Vendor Management, Microsoft Word, Customer Retention, Team Leadership, Performance Management, Technical Support, Management, Budgets, Payroll, Employee Relations, Salesforce.com, Leadership
Education
Philadelphia University 1981 — 1983
Incomplete, Accounting
Teleperformance 2008 - Present
Roxborough YMCA September 2002 - September 2008
USCCG 1992 - 2002
Skills
Call Center, Outlook, Call Centers, Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Process Improvement, Microsoft Excel, PowerPoint, Vendor Management, Microsoft Word, Customer Retention, Team Leadership, Performance Management, Technical Support, Management, Budgets, Payroll, Employee Relations, Salesforce.com, Leadership
Education
Philadelphia University 1981 — 1983
Incomplete, Accounting
Dane Watson's Teleperformance Experience October 2012 - June 2013
Job Composite Tech III at Exelis Aerostructures
Industry Building Materials
Experience
Exelis Aerostructures March 2015 - Present
DPS Skis June 2013 - Present
Teleperformance October 2012 - June 2013
America First Credit Union February 2008 - April 2012
Bonneville Collections February 2007 - November 2007
Richards Sheet Metal Works Inc August 2006 - January 2007
Utility Trailer Manufacturing Company August 2004 - July 2006
Skills
Composites, Vacuum Bagging, Carbon Fiber, Fiberglass, Hand Tools, Epoxy, Curing, Materials, Honeycomb, Manufacturing, Forklift Operator, Communication, Close Attention to..., Multi Tasking, Time Management, Customer Service, Computer/Technical..., Technical Support, Welding, Note Taking, Team Leadership, Supervisory Skills
Education
Ogden-Weber Applied Technology College 2012 — 2013
Composites Certificate, Composites
Exelis Aerostructures March 2015 - Present
DPS Skis June 2013 - Present
Teleperformance October 2012 - June 2013
America First Credit Union February 2008 - April 2012
Bonneville Collections February 2007 - November 2007
Richards Sheet Metal Works Inc August 2006 - January 2007
Utility Trailer Manufacturing Company August 2004 - July 2006
Skills
Composites, Vacuum Bagging, Carbon Fiber, Fiberglass, Hand Tools, Epoxy, Curing, Materials, Honeycomb, Manufacturing, Forklift Operator, Communication, Close Attention to..., Multi Tasking, Time Management, Customer Service, Computer/Technical..., Technical Support, Welding, Note Taking, Team Leadership, Supervisory Skills
Education
Ogden-Weber Applied Technology College 2012 — 2013
Composites Certificate, Composites
Adsel Auguste Adsel Auguste's Teleperformance Experience October 2013 - Present
Job Customer Service Associate at Follet corporation
Industry Telecommunications
Experience
Teleperformance October 2013 - Present
Follet corporation January 2010 - January 2011
Skills
Customer Service, Retail, Customer Satisfaction, Management, Sales, Team Leadership, Leadership, Customer Experience, Training, Account Management, Time Management, Inventory Management, Coaching
Education
Palm Beach State College 2009 — 2013
Associate of Arts (A.A.), AA degree
Palm Beach State College 2009 — 2013
Associate of Arts (AA), Health/Health Care Administration/Management
Teleperformance October 2013 - Present
Follet corporation January 2010 - January 2011
Skills
Customer Service, Retail, Customer Satisfaction, Management, Sales, Team Leadership, Leadership, Customer Experience, Training, Account Management, Time Management, Inventory Management, Coaching
Education
Palm Beach State College 2009 — 2013
Associate of Arts (A.A.), AA degree
Palm Beach State College 2009 — 2013
Associate of Arts (AA), Health/Health Care Administration/Management
Fernanda Ramírez Sáenz's Teleperformance Experience February 2010 - August 2011
Job Internship at Wes Watkins Center for International Trade and Development
Industry Higher Education
Experience
Oklahoma State University July 2014 - Present
Wes Watkins Center for International Trade and Development June 2015 - August 2015
Tecnológico de Monterrey August 2012 - May 2014
Fastenal June 2013 - August 2013
Tecnológico de Monterrey August 2012 - October 2012
Teleperformance February 2010 - August 2011
Teleperformance May 2008 - February 2009
Skills
Global Studies, International Relations, Regional Studies, International..., Competitive Strategies, Conflict Resolution, International..., World Politics, International Relations..., Geopolitics, Human Rights, Globalization, Critical Thinking, Geopolitical Analysis, Case Analysis, Strategic Planning, Negotiation, Customer Service..., Business Administration, Strategic Consulting, Reserch, Strategy, Politics, International Business, Public Speaking, Social Media, Teamwork, Spanish, Microsoft Office, Research, Social Media Blogging
Education
Oklahoma State University 2014 — 2016
Master's Degree, International/Global Studies
Tecnológico de Monterrey 2007 — 2014
B.A. International Relations and Affairs
Oklahoma State University July 2014 - Present
Wes Watkins Center for International Trade and Development June 2015 - August 2015
Tecnológico de Monterrey August 2012 - May 2014
Fastenal June 2013 - August 2013
Tecnológico de Monterrey August 2012 - October 2012
Teleperformance February 2010 - August 2011
Teleperformance May 2008 - February 2009
Skills
Global Studies, International Relations, Regional Studies, International..., Competitive Strategies, Conflict Resolution, International..., World Politics, International Relations..., Geopolitics, Human Rights, Globalization, Critical Thinking, Geopolitical Analysis, Case Analysis, Strategic Planning, Negotiation, Customer Service..., Business Administration, Strategic Consulting, Reserch, Strategy, Politics, International Business, Public Speaking, Social Media, Teamwork, Spanish, Microsoft Office, Research, Social Media Blogging
Education
Oklahoma State University 2014 — 2016
Master's Degree, International/Global Studies
Tecnológico de Monterrey 2007 — 2014
B.A. International Relations and Affairs
Quan Lam Quan Lam's Teleperformance Experience 2013 - 2013
Job Information Technology Student
Industry Information Technology and Services
Experience
Teleperformance 2013 - 2013
Carmike Cinemas June 2010 - May 2011
Ross Stores, Inc. October 2010 - December 2010
Skills
Linux Desktop, Linux, Unix, Linux System..., Windows Server, Computer Science, Computer Hardware, Computer Security, Routing, Switching, Cabling, Network Security, Penetration Testing, Wireless Networking, Cisco IOS, Microsoft Office, Typing, Technical Support, Troubleshooting, Customer Service, Retail Sales, HTML, System Administration, Bass Guitar, Video Games, Learning Quickly, Enthusiasm to learn, Highly detail oriented, Highly personable, Highly Ambitious
Education
Salt Lake Community College 2010 — 2014
Associate of Science (AS), General Studies
Salt Lake Community College 2010 — 2014
Associate of Science (AS), Computer Systems Networking and Telecommunications
Teleperformance 2013 - 2013
Carmike Cinemas June 2010 - May 2011
Ross Stores, Inc. October 2010 - December 2010
Skills
Linux Desktop, Linux, Unix, Linux System..., Windows Server, Computer Science, Computer Hardware, Computer Security, Routing, Switching, Cabling, Network Security, Penetration Testing, Wireless Networking, Cisco IOS, Microsoft Office, Typing, Technical Support, Troubleshooting, Customer Service, Retail Sales, HTML, System Administration, Bass Guitar, Video Games, Learning Quickly, Enthusiasm to learn, Highly detail oriented, Highly personable, Highly Ambitious
Education
Salt Lake Community College 2010 — 2014
Associate of Science (AS), General Studies
Salt Lake Community College 2010 — 2014
Associate of Science (AS), Computer Systems Networking and Telecommunications
Gregory Oswald Gregory Oswald's Teleperformance Experience May 2011 - Present
Job Technical Support Specialist at H&R Block
Industry Outsourcing/Offshoring
Experience
H&R Block December 2013 - Present
Teleperformance May 2011 - Present
Alorica January 2013 - September 2013
Unisys January 2012 - December 2012
Skills
Service Delivery, Call Centers, Workforce Management, BPO, Team Management, Windows 7, Technical Support, Active Directory, Customer Experience, Sla, ITIL, Windows Server, Troubleshooting, Avaya, Vendor Management, Contact Centers, Outsourcing, Home Networking, ipconfig, a plus, windows 8, Microsoft Exchange, Microsoft Office, Email Clients, OSI Model
Education
Salt Lake Community College 2013 — 2014
Cisco Certified Network Administrator, System, Networking, and LAN/WAN Management/Manager
H&R Block December 2013 - Present
Teleperformance May 2011 - Present
Alorica January 2013 - September 2013
Unisys January 2012 - December 2012
Skills
Service Delivery, Call Centers, Workforce Management, BPO, Team Management, Windows 7, Technical Support, Active Directory, Customer Experience, Sla, ITIL, Windows Server, Troubleshooting, Avaya, Vendor Management, Contact Centers, Outsourcing, Home Networking, ipconfig, a plus, windows 8, Microsoft Exchange, Microsoft Office, Email Clients, OSI Model
Education
Salt Lake Community College 2013 — 2014
Cisco Certified Network Administrator, System, Networking, and LAN/WAN Management/Manager
Raul Fierro Raul Fierro's Teleperformance Experience September 2014 - Present
Job Social Media at Lara Media Services
Industry Marketing and Advertising
Experience
Teleperformance September 2014 - Present
Lara Media Services January 2007 - July 2014
Ron Tonkin June 2007 - July 2012
Skills
Copywriting, Marketing Communications, Media Buying, Social Media
Education
Portland Community College 2013 — 2014
GED
Escuela de Ciencias Paramedicas
Teleperformance September 2014 - Present
Lara Media Services January 2007 - July 2014
Ron Tonkin June 2007 - July 2012
Skills
Copywriting, Marketing Communications, Media Buying, Social Media
Education
Portland Community College 2013 — 2014
GED
Escuela de Ciencias Paramedicas
Eduardo Murillo II Eduardo Murillo II's Teleperformance Experience November 2013 - February 2014
Job
Industry Computer Software
Experience
Teleperformance November 2013 - February 2014
Pizza Hut August 2012 - November 2013
Skills
Microsoft Office, Microsoft Excel, Computers, Technology, Committed to..., Microsoft Word, Customer Service, Management, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
Richard Bland College of the College of William and Mary 2012 — 2013
Prince George High School 2009 — 2012
Teleperformance November 2013 - February 2014
Pizza Hut August 2012 - November 2013
Skills
Microsoft Office, Microsoft Excel, Computers, Technology, Committed to..., Microsoft Word, Customer Service, Management, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
Richard Bland College of the College of William and Mary 2012 — 2013
Prince George High School 2009 — 2012
Shawn Jean Shawn Jean's Teleperformance Experience May 2005 - May 2006
Job Resultsoriented Strategy, Consulting, IT and Business Development leader
Industry Information Technology and Services
Experience
Cisco Systems, Iselin NJ October 2010 - Present
Avaya May 2006 - September 2010
Teleperformance May 2005 - May 2006
AT&T September 1998 - May 2005
CCTL August 1996 - September 1998
REGAN, RUSSELL, SCHNICKNER & SHAH, P.A. August 1994 - August 1996
Skills
SaaS, Solution Selling, Cloud Computing, CRM, Go-to-market Strategy, Professional Services, Unified Communications, Salesforce.com, Cross-functional Team..., Business Development, Telecommunications, Channel, Business Strategy, Sales Operations, Business Intelligence, Outsourcing, Sales Management, Lead Generation, Strategic Partnerships, Sales Process, Management, Project Management, Problem Solving, Leadership, Business Process, VoIP, Selling, Product Management, Partner Management, Enterprise Software, Consulting, IT Strategy, Segmentation, IT Management, E-business, Call Centers, Executive Management, Managed Services, IT Solutions, P&L Responsibility, Sales Force Development, CIOs, IT Transformation, IT Outsourcing, Hosted Services, CIO Advisory Services, Exceptional People..., Channel Partners, Business Alliances, ITIL Certified
Education
Harvard Business School 2012 — 2012
Aligning Sales and Strategy
Stevens Institute of Technology 2000 — 2002
MS, Business Management
Stevens Institute of Technology 1999 — 2002
MS, Project Managment
Penn State University 1990 — 1994
BS, Accounting
Cisco Systems, Iselin NJ October 2010 - Present
Avaya May 2006 - September 2010
Teleperformance May 2005 - May 2006
AT&T September 1998 - May 2005
CCTL August 1996 - September 1998
REGAN, RUSSELL, SCHNICKNER & SHAH, P.A. August 1994 - August 1996
Skills
SaaS, Solution Selling, Cloud Computing, CRM, Go-to-market Strategy, Professional Services, Unified Communications, Salesforce.com, Cross-functional Team..., Business Development, Telecommunications, Channel, Business Strategy, Sales Operations, Business Intelligence, Outsourcing, Sales Management, Lead Generation, Strategic Partnerships, Sales Process, Management, Project Management, Problem Solving, Leadership, Business Process, VoIP, Selling, Product Management, Partner Management, Enterprise Software, Consulting, IT Strategy, Segmentation, IT Management, E-business, Call Centers, Executive Management, Managed Services, IT Solutions, P&L Responsibility, Sales Force Development, CIOs, IT Transformation, IT Outsourcing, Hosted Services, CIO Advisory Services, Exceptional People..., Channel Partners, Business Alliances, ITIL Certified
Education
Harvard Business School 2012 — 2012
Aligning Sales and Strategy
Stevens Institute of Technology 2000 — 2002
MS, Business Management
Stevens Institute of Technology 1999 — 2002
MS, Project Managment
Penn State University 1990 — 1994
BS, Accounting
Braydon Harris's Teleperformance Experience March 2010 - August 2010
Job CEO/founder at Annexring
Industry Internet
Experience
Annexring April 2014 - Present
Endurance International Group November 2012 - September 2014
Endurance International Group June 2012 - November 2012
NuEthic January 2012 - March 2012
Guitar Center July 2011 - November 2011
Musicians Friend May 2011 - July 2011
Teleperformance March 2010 - August 2010
Skills
Web Development, WordPress, Server Administration, SEO, HTML, CSS, PHP, User Experience, Coaching, MySQL, Website Development, Web 2.0, Apache, Nginx, E-commerce, Technical Support, Management
Education
Salt Lake Community College 2008 — 2011
N/A, Film and Sound
Annexring April 2014 - Present
Endurance International Group November 2012 - September 2014
Endurance International Group June 2012 - November 2012
NuEthic January 2012 - March 2012
Guitar Center July 2011 - November 2011
Musicians Friend May 2011 - July 2011
Teleperformance March 2010 - August 2010
Skills
Web Development, WordPress, Server Administration, SEO, HTML, CSS, PHP, User Experience, Coaching, MySQL, Website Development, Web 2.0, Apache, Nginx, E-commerce, Technical Support, Management
Education
Salt Lake Community College 2008 — 2011
N/A, Film and Sound
Emmanuel Sosa Emmanuel Sosa's Teleperformance Experience June 2013 - Present
Job Quality Assurance Coordinator at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance June 2013 - Present
Teleperformance November 2011 - May 2013
Teleperformance November 2010 - November 2011
CKE Restaurants, Inc. September 2009 - October 2010
Ministerio de Industria y Comercio January 2008 - June 2009
Western Union December 2006 - December 2007
Skills
Microsoft Office, Mac OS X, Web Design, Networking, Photoshop, Windows, Windows Phone, iOS, Adobe Acrobat, Outlook, Technical Support, MS Project, Microsoft Publisher, QuickBooks, Quality Assurance, Quality Management, Team Leadership, Leadership, Management, Administrative..., Customer Service, Customer Experience, Customer Oriented, Project Management, Mac OS, Computer Hardware, Industrial Engineering, COPC Registered..., Microsoft Excel, OS X
Education
Utah Valley University 2010 — 2014
Bachelor of Technology (B.Tech.), Information Technology Project Management
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Engineering (B.E.), Industrial Engineering
Teleperformance June 2013 - Present
Teleperformance November 2011 - May 2013
Teleperformance November 2010 - November 2011
CKE Restaurants, Inc. September 2009 - October 2010
Ministerio de Industria y Comercio January 2008 - June 2009
Western Union December 2006 - December 2007
Skills
Microsoft Office, Mac OS X, Web Design, Networking, Photoshop, Windows, Windows Phone, iOS, Adobe Acrobat, Outlook, Technical Support, MS Project, Microsoft Publisher, QuickBooks, Quality Assurance, Quality Management, Team Leadership, Leadership, Management, Administrative..., Customer Service, Customer Experience, Customer Oriented, Project Management, Mac OS, Computer Hardware, Industrial Engineering, COPC Registered..., Microsoft Excel, OS X
Education
Utah Valley University 2010 — 2014
Bachelor of Technology (B.Tech.), Information Technology Project Management
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Engineering (B.E.), Industrial Engineering
Brandon Bray Brandon Bray's Teleperformance Experience March 2003 - August 2003
Job New Media Consultant at T.E.C.R.
Industry Media Production
Experience
T.E.C.R. May 2014 - Present
Utah SEO Pros March 2014 - May 2014
Independence University August 2013 - December 2013
Discover Financial Services July 2011 - May 2013
Comcast Cable February 2011 - June 2011
Family Learning Tree Inc. October 2010 - December 2010
Convergys May 2004 - November 2009
Mongoose Publishing June 2003 - July 2008
Bee Five Films May 2006 - April 2007
Teleperformance March 2003 - August 2003
Skills
Public Relations, Film Production, Creative Writing, Video Production, Final Cut Pro, Adobe Acrobat, Premiere, Short Films, News Writing, Journalism, Credit Analysis, Credit Cards, Film Editing, Mass Communication, Video Editing, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Lotus Notes, Calculus, Differential Equations, Linear Algebra, Adobe Creative Suite, Adobe Audition, Corel Draw, Corel Photopaint, Mechanical Engineering, Windows 7, Apple OS, Red Hat Linux, Radio Broadcasting
Education
University of Utah 2007 — 2010
Bachelor of Science, Mass Communications
Salt Lake Community College 2004 — 2007
Associates Degree of Science, Mechanical Engineering
T.E.C.R. May 2014 - Present
Utah SEO Pros March 2014 - May 2014
Independence University August 2013 - December 2013
Discover Financial Services July 2011 - May 2013
Comcast Cable February 2011 - June 2011
Family Learning Tree Inc. October 2010 - December 2010
Convergys May 2004 - November 2009
Mongoose Publishing June 2003 - July 2008
Bee Five Films May 2006 - April 2007
Teleperformance March 2003 - August 2003
Skills
Public Relations, Film Production, Creative Writing, Video Production, Final Cut Pro, Adobe Acrobat, Premiere, Short Films, News Writing, Journalism, Credit Analysis, Credit Cards, Film Editing, Mass Communication, Video Editing, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Lotus Notes, Calculus, Differential Equations, Linear Algebra, Adobe Creative Suite, Adobe Audition, Corel Draw, Corel Photopaint, Mechanical Engineering, Windows 7, Apple OS, Red Hat Linux, Radio Broadcasting
Education
University of Utah 2007 — 2010
Bachelor of Science, Mass Communications
Salt Lake Community College 2004 — 2007
Associates Degree of Science, Mechanical Engineering
Eric Carlisle's Teleperformance Experience June 2014 - October 2014
Job Credit Cards Specialist at Teleperformance
Industry Outsourcing/Offshoring
Experience
Discover Financial Services April 2015 - Present
Discover Financial Services April 2015 - Present
BioFire Diagnostics, LLC October 2014 - March 2015
Teleperformance June 2014 - October 2014
Kelly Services December 2013 - June 2014
Alorica August 2013 - December 2013
University of Utah Hospitals and Clinics November 2012 - August 2013
Nelson Laboratories, Inc. April 2012 - October 2012
Beans & Brews August 2009 - December 2011
Skills
Customer Service, Technical Support, Sterilization, Laboratory Skills, Direct Patient Care, Management, Inventory, Clean Rooms, Formulation, Quality Control, Supervisory Skills, Barista Training, Customer Satisfaction, Call Centers, Medical Terminology
Education
University of Utah 2010 — 2017
Bachelor's degree, Biology/Psychology
Salt Lake Community College 2007 — 2009
General Education, General Education
Discover Financial Services April 2015 - Present
Discover Financial Services April 2015 - Present
BioFire Diagnostics, LLC October 2014 - March 2015
Teleperformance June 2014 - October 2014
Kelly Services December 2013 - June 2014
Alorica August 2013 - December 2013
University of Utah Hospitals and Clinics November 2012 - August 2013
Nelson Laboratories, Inc. April 2012 - October 2012
Beans & Brews August 2009 - December 2011
Skills
Customer Service, Technical Support, Sterilization, Laboratory Skills, Direct Patient Care, Management, Inventory, Clean Rooms, Formulation, Quality Control, Supervisory Skills, Barista Training, Customer Satisfaction, Call Centers, Medical Terminology
Education
University of Utah 2010 — 2017
Bachelor's degree, Biology/Psychology
Salt Lake Community College 2007 — 2009
General Education, General Education
Cally Rhoades's Teleperformance Experience November 2007 - May 2010
Job Distributor at IT Works
Industry Consumer Goods
Experience
Two-Bit Nail Designs January 2014 - Present
Rhoades Photography January 2010 - Present
Klymit January 2013 - January 2014
Teleperformance November 2007 - May 2010
Citi March 2004 - July 2006
Skills
Customer Service, Account Management, Digital Photography, Portrait Photography, Shipping, International Shipping, Warehouse Management, Inventory Management, Escalation Resolution, Team Building, Accounts Receivable
Education
Ogden-Weber Applied Technology College 2014 — 2014
Nail Technician, Nail Technician/Specialist and Manicurist
Two-Bit Nail Designs January 2014 - Present
Rhoades Photography January 2010 - Present
Klymit January 2013 - January 2014
Teleperformance November 2007 - May 2010
Citi March 2004 - July 2006
Skills
Customer Service, Account Management, Digital Photography, Portrait Photography, Shipping, International Shipping, Warehouse Management, Inventory Management, Escalation Resolution, Team Building, Accounts Receivable
Education
Ogden-Weber Applied Technology College 2014 — 2014
Nail Technician, Nail Technician/Specialist and Manicurist
Tamika Kwarteng's Teleperformance Experience June 2013 - Present
Job Eligiblity Specialist at Family Social Service Administration
Industry Hospital & Health Care
Experience
Family Social Service Administration February 2014 - Present
Teleperformance June 2013 - Present
AT&T February 2010 - December 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Purdue University Calumet
Family Social Service Administration February 2014 - Present
Teleperformance June 2013 - Present
AT&T February 2010 - December 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Purdue University Calumet
András Toldi-Adamis András Toldi-Adamis's Teleperformance Experience September 2013 - December 2013
Job Education Management Professional
Industry Education Management
Experience
Iberia December 2013 - August 2015
Teleperformance September 2013 - December 2013
Nivo Language School 2010 - 2013
Propertea Inc September 2009 - August 2010
6BT September 2008 - May 2009
Skills
Teaching, Event Planning, English, PowerPoint, Staff Development, Microsoft Office, Public Speaking, Research, Customer Service, Microsoft Excel, Curriculum Design, Curriculum Development, Microsoft Word, Coaching, Strategic Planning, Social Media, Higher Education, Educational Leadership, Editing, Non-profits, German
Education
Pázmány Péter Katolikus Egyetem 2007 — 2010
Bachelor of Science (BSc), English Language and International Studies
Iberia December 2013 - August 2015
Teleperformance September 2013 - December 2013
Nivo Language School 2010 - 2013
Propertea Inc September 2009 - August 2010
6BT September 2008 - May 2009
Skills
Teaching, Event Planning, English, PowerPoint, Staff Development, Microsoft Office, Public Speaking, Research, Customer Service, Microsoft Excel, Curriculum Design, Curriculum Development, Microsoft Word, Coaching, Strategic Planning, Social Media, Higher Education, Educational Leadership, Editing, Non-profits, German
Education
Pázmány Péter Katolikus Egyetem 2007 — 2010
Bachelor of Science (BSc), English Language and International Studies
Brittany Bergstrom's Teleperformance Experience April 2010 - August 2012
Job Computer Operations Analyst at Unisys
Industry Information Technology and Services
Experience
Unisys August 2012 - Present
Teleperformance April 2010 - August 2012
All Resort Express August 2007 - January 2010
Skills
Computers, Nursing, Nursing Process, Technology, Customer Support, IT Operations, Call Centers
Education
Nightingale College 2014 — 2015
Salt Lake Community College 2007 — 2013
Unisys August 2012 - Present
Teleperformance April 2010 - August 2012
All Resort Express August 2007 - January 2010
Skills
Computers, Nursing, Nursing Process, Technology, Customer Support, IT Operations, Call Centers
Education
Nightingale College 2014 — 2015
Salt Lake Community College 2007 — 2013
Mario Sense's Teleperformance Experience January 2010 - December 2012
Job Business Development Manager
Industry Automotive
Experience
Dennis Eakin Kia February 2014 - Present
Dennis Eakin Kia July 2013 - February 2014
Wells Fargo January 2013 - July 2013
Teleperformance January 2010 - December 2012
Target September 2005 - August 2008
Skills
Inventory Management, Training, Management, E-commerce, Leadership, Team Building, Operations Management, Team Management, Office Management, Employee Training, Team Leadership, Business Development, CRM, Project Management, Marketing, Marketing Strategy, Sales Management, Sales
Education
Miami Dade College 2004 — 2007
Associates, Business Administration and Management, General
Queens College
Business Administration and Management, General
Dennis Eakin Kia February 2014 - Present
Dennis Eakin Kia July 2013 - February 2014
Wells Fargo January 2013 - July 2013
Teleperformance January 2010 - December 2012
Target September 2005 - August 2008
Skills
Inventory Management, Training, Management, E-commerce, Leadership, Team Building, Operations Management, Team Management, Office Management, Employee Training, Team Leadership, Business Development, CRM, Project Management, Marketing, Marketing Strategy, Sales Management, Sales
Education
Miami Dade College 2004 — 2007
Associates, Business Administration and Management, General
Queens College
Business Administration and Management, General
jasamine driskell jasamine driskell's Teleperformance Experience October 2010 - August 2011
Job Student at Ohio Dominica
Industry Outsourcing/Offshoring
Experience
Vesco Medical Inventory SpecialistOHL/ dswDecember 2012 - March 2014
Medco, GRXA June 2011 - May 2012
Teleperformance October 2010 - August 2011
Sunny Day productions May 2010 - November 2010
Stanley Steemer Call Center May 2010 - August 2010
Skills
Call Centers, Customer Service, Sales, Retail, Customer Satisfaction, Team Leadership, Training, Time Management, Troubleshooting, CRM
Education
Ohio Dominican University 2008 — 2015
Ohio Dominican University
Bachelor of Science, Political Science
Vesco Medical Inventory SpecialistOHL/ dswDecember 2012 - March 2014
Medco, GRXA June 2011 - May 2012
Teleperformance October 2010 - August 2011
Sunny Day productions May 2010 - November 2010
Stanley Steemer Call Center May 2010 - August 2010
Skills
Call Centers, Customer Service, Sales, Retail, Customer Satisfaction, Team Leadership, Training, Time Management, Troubleshooting, CRM
Education
Ohio Dominican University 2008 — 2015
Ohio Dominican University
Bachelor of Science, Political Science
Susan Drodofsky Susan Drodofsky's Teleperformance Experience September 2006 - February 2009
Job Bookkeeper at The Global Accounting Solutions Inc.
Industry Accounting
Experience
The Global Accounting Solutions Inc. August 2014 - Present
Ohio Chemical Services, Inc. May 2014 - August 2014
Anne Hill, CPA December 2013 - August 2014
Tangoe August 2012 - May 2013
Information Control Corporation March 2008 - June 2010
Teleperformance September 2006 - February 2009
Skills
Help Desk Support, QuickBooks, Microsoft Excel, Microsoft Office, Software Installation, Microsoft Word, Multi Tasking, ProSeries, Paychex, Bookkeeping, Account Reconciliation, XP, Personal Income Tax..., Tax Preparation, Lacerte
Education
Ohio University 2006 — 2012
Associates of Applied Business, Accounting, 3.4 GPA
Bloom-Carroll High School 2000 — 2004
High School Diploma, College Prep
The Global Accounting Solutions Inc. August 2014 - Present
Ohio Chemical Services, Inc. May 2014 - August 2014
Anne Hill, CPA December 2013 - August 2014
Tangoe August 2012 - May 2013
Information Control Corporation March 2008 - June 2010
Teleperformance September 2006 - February 2009
Skills
Help Desk Support, QuickBooks, Microsoft Excel, Microsoft Office, Software Installation, Microsoft Word, Multi Tasking, ProSeries, Paychex, Bookkeeping, Account Reconciliation, XP, Personal Income Tax..., Tax Preparation, Lacerte
Education
Ohio University 2006 — 2012
Associates of Applied Business, Accounting, 3.4 GPA
Bloom-Carroll High School 2000 — 2004
High School Diploma, College Prep
Dannon Simonson Dannon Simonson's Teleperformance Experience January 2014 - March 2014
Job Student at OgdenWeber Applied Technology College
Industry Consumer Services
Experience
DOWNEAST Clothing & Home March 2014 - August 2014
Teleperformance January 2014 - March 2014
Convergys January 2012 - December 2013
Deseret Industries May 2011 - January 2012
Weber State University September 2011 - December 2011
Haunted Hollow September 2011 - October 2011
Skills
Theatre, Acting, Voice Acting, Improvisational Comedy, Customer Service, Dog Training, Dogs, Knife Skills, Swords, Basketball, Running, Yard Work, self-defense
Education
Ogden-Weber Applied Technology College
Welding Technology/Welder
Weber State University
DOWNEAST Clothing & Home March 2014 - August 2014
Teleperformance January 2014 - March 2014
Convergys January 2012 - December 2013
Deseret Industries May 2011 - January 2012
Weber State University September 2011 - December 2011
Haunted Hollow September 2011 - October 2011
Skills
Theatre, Acting, Voice Acting, Improvisational Comedy, Customer Service, Dog Training, Dogs, Knife Skills, Swords, Basketball, Running, Yard Work, self-defense
Education
Ogden-Weber Applied Technology College
Welding Technology/Welder
Weber State University
Ethan Ventura Ethan Ventura's Teleperformance Experience May 2007 - June 2008
Job Account Manager at GXS
Industry Information Technology and Services
Experience
GXS now OPENTEXT September 2011 - Present
JPMorgan Chase October 2008 - September 2011
Teleperformance May 2007 - June 2008
Skills
CRM software, Siebel, Business Objects, Citrix, Microsoft Office, CRM, Customer Satisfaction, Customer Service, Solution Selling, Salesforce.com, SaaS, Managed Services, Vendor Management, Professional Services, Sales Process, Outsourcing, Account Management, Management
Education
Saint Louis University (PH) 2002 — 2007
Bachelor of Science (B.S.), Business/Commerce, General, B
GXS now OPENTEXT September 2011 - Present
JPMorgan Chase October 2008 - September 2011
Teleperformance May 2007 - June 2008
Skills
CRM software, Siebel, Business Objects, Citrix, Microsoft Office, CRM, Customer Satisfaction, Customer Service, Solution Selling, Salesforce.com, SaaS, Managed Services, Vendor Management, Professional Services, Sales Process, Outsourcing, Account Management, Management
Education
Saint Louis University (PH) 2002 — 2007
Bachelor of Science (B.S.), Business/Commerce, General, B
Emily Spinks Emily Spinks's Teleperformance Experience August 2013 - Present
Job Customer Service Representative at Teleperformance
Industry Security and Investigations
Experience
Teleperformance August 2013 - Present
Securitas August 2011 - August 2013
BP September 2010 - August 2011
McDonald's Corporation June 2007 - October 2007
Skills
Physical Security, Security Management, Security Operations, Surveillance, Access Control, Security, First Aid, Emergency Management, Risk Assessment, Corporate Security, Crisis Management, Loss Prevention, CCTV, Investigation, Executive Protection, Close Protection, Security Clearance
Education
Ohio Christian University 2013 — 2016
Bachelor in Psycology, Freshman
Hamilton Township HighSchool 2006 — 2011
High School Diploma
Teleperformance August 2013 - Present
Securitas August 2011 - August 2013
BP September 2010 - August 2011
McDonald's Corporation June 2007 - October 2007
Skills
Physical Security, Security Management, Security Operations, Surveillance, Access Control, Security, First Aid, Emergency Management, Risk Assessment, Corporate Security, Crisis Management, Loss Prevention, CCTV, Investigation, Executive Protection, Close Protection, Security Clearance
Education
Ohio Christian University 2013 — 2016
Bachelor in Psycology, Freshman
Hamilton Township HighSchool 2006 — 2011
High School Diploma
Gregory Brimhall Gregory Brimhall's Teleperformance Experience May 2010 - July 2010
Job Sales associates
Industry Retail
Experience
St Regis Hotel November 2014 - Present
Skis Rossignol September 2014 - October 2014
Western National Parks Association May 2014 - September 2014
Autoliv March 2013 - March 2014
Park City Mountain Resort November 2012 - March 2013
Kirkham's Outdoor Products December 2011 - August 2012
teton high adventure base June 2011 - August 2011
Park City Mountain Resort November 2010 - April 2011
Teleperformance May 2010 - July 2010
Leg Up Longboards 2009 - 2010
Skills
Social Media, Customer Service, Microsoft Office, Event Planning, Public Speaking, PowerPoint, Photography, Social Media Marketing, Event Management, Microsoft Excel, Microsoft Word, Sales, Social Networking, Marketing, Public Relations, Facebook, Time Management, Customer Satisfaction, Retail
Education
Salt Lake Community College 2007 — 2009
graphic design
Salt Lake Community College 2007 — 2009
graphic design
St Regis Hotel November 2014 - Present
Skis Rossignol September 2014 - October 2014
Western National Parks Association May 2014 - September 2014
Autoliv March 2013 - March 2014
Park City Mountain Resort November 2012 - March 2013
Kirkham's Outdoor Products December 2011 - August 2012
teton high adventure base June 2011 - August 2011
Park City Mountain Resort November 2010 - April 2011
Teleperformance May 2010 - July 2010
Leg Up Longboards 2009 - 2010
Skills
Social Media, Customer Service, Microsoft Office, Event Planning, Public Speaking, PowerPoint, Photography, Social Media Marketing, Event Management, Microsoft Excel, Microsoft Word, Sales, Social Networking, Marketing, Public Relations, Facebook, Time Management, Customer Satisfaction, Retail
Education
Salt Lake Community College 2007 — 2009
graphic design
Salt Lake Community College 2007 — 2009
graphic design
LaShaun Luwaan LaShaun Luwaan's Teleperformance Experience June 2014 - September 2015
Job Customer Service Professional
Industry Telecommunications
Experience
Teleperformance June 2014 - September 2015
CareOne Debt Relief Services July 2012 - January 2015
Intersolutions Pty Ltd 2011 - 2012
Verizon Wireless 2007 - 2012
Chrysler Group LLC 2006 - 2007
Brookfield Global Relocation Services 2002 - 2005
ProSoft 1998 - 2000
Metropolitan Washington Airports Authority 1997 - 1998
Skills
A+ Certified, Accounting, Accounts Payable, Consulation, Customer Service, Fair Housing, Leasing Consultant, Microsoft Office, Network + Certified, Outlook, Property Management, Research, Technical Support, Virtual Assistance
Education
TechSkills of Sacramento 2009 — 2010
A+ Certified, Computer Installation and Repair Technology/Technician
Computer Learning Center 1996 — 1998
COMPUTER INFORMATION SYSTEMS, Network and System Administration/Administrator
Prince George's Community College 1991 — 1993
Network and System Administration/Administrator
Teleperformance June 2014 - September 2015
CareOne Debt Relief Services July 2012 - January 2015
Intersolutions Pty Ltd 2011 - 2012
Verizon Wireless 2007 - 2012
Chrysler Group LLC 2006 - 2007
Brookfield Global Relocation Services 2002 - 2005
ProSoft 1998 - 2000
Metropolitan Washington Airports Authority 1997 - 1998
Skills
A+ Certified, Accounting, Accounts Payable, Consulation, Customer Service, Fair Housing, Leasing Consultant, Microsoft Office, Network + Certified, Outlook, Property Management, Research, Technical Support, Virtual Assistance
Education
TechSkills of Sacramento 2009 — 2010
A+ Certified, Computer Installation and Repair Technology/Technician
Computer Learning Center 1996 — 1998
COMPUTER INFORMATION SYSTEMS, Network and System Administration/Administrator
Prince George's Community College 1991 — 1993
Network and System Administration/Administrator
Lisa Barclay Lisa Barclay's Teleperformance Experience January 1998 - August 1998
Job Technical Expert
Industry E-Learning
Experience
TeleTech December 2014 - Present
Skillsoft December 2012 - October 2013
MindLeaders September 2004 - December 2012
MindLeaders September 1998 - September 2004
Microsoft 1996 - 2000
Teleperformance January 1998 - August 1998
Skills
Data Analysis, Project Portfolio..., Instructional Design, Technical Writing, Usability Testing, Learning Management, E-Learning, Needs Analysis, Talent Management, Learning Management..., Salesforce.com, Blended Learning, Training Delivery, Distance Learning, SaaS, WebEx, Training, Hands-on Training, Instructor-led Training, Camtasia, Technical Training, SharePoint, Onboarding, Captivate, Software Documentation, Curriculum Design, ADDIE, E-commerce, Leadership, Organizational Learning, Training Needs Analysis, SDLC, CRM, Program Management, XML, Databases
Education
The Ohio State University
MA
Saint Louis University
BA
TeleTech December 2014 - Present
Skillsoft December 2012 - October 2013
MindLeaders September 2004 - December 2012
MindLeaders September 1998 - September 2004
Microsoft 1996 - 2000
Teleperformance January 1998 - August 1998
Skills
Data Analysis, Project Portfolio..., Instructional Design, Technical Writing, Usability Testing, Learning Management, E-Learning, Needs Analysis, Talent Management, Learning Management..., Salesforce.com, Blended Learning, Training Delivery, Distance Learning, SaaS, WebEx, Training, Hands-on Training, Instructor-led Training, Camtasia, Technical Training, SharePoint, Onboarding, Captivate, Software Documentation, Curriculum Design, ADDIE, E-commerce, Leadership, Organizational Learning, Training Needs Analysis, SDLC, CRM, Program Management, XML, Databases
Education
The Ohio State University
MA
Saint Louis University
BA
Krystal Butala's Teleperformance Experience August 2012 - June 2013
Job Temporary Associate at TriElectronics
Industry Higher Education
Experience
Tri-Electronics September 2015 - Present
Applied Systems June 2013 - August 2015
Teleperformance August 2012 - June 2013
Skills
Customer Service, Research, Teamwork, Enterprise Software, Time Management, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Management, QuickBooks, Finance, Data Analysis, Mathematics, Statistics, Accounting, Analytics, C++, Matlab, Maple
Education
Purdue University Calumet 2015 — 2017
Bachelor’s Degree, Electrical and Electronics Engineering
Purdue University Calumet
Bachelor of Science, Mathematics
Tri-Electronics September 2015 - Present
Applied Systems June 2013 - August 2015
Teleperformance August 2012 - June 2013
Skills
Customer Service, Research, Teamwork, Enterprise Software, Time Management, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Management, QuickBooks, Finance, Data Analysis, Mathematics, Statistics, Accounting, Analytics, C++, Matlab, Maple
Education
Purdue University Calumet 2015 — 2017
Bachelor’s Degree, Electrical and Electronics Engineering
Purdue University Calumet
Bachelor of Science, Mathematics
Jeff Evert's Teleperformance Experience January 2012 - Present
Job Vice President, Business Development at Teleperformance
Industry Telecommunications
Experience
Teleperformance January 2012 - Present
SHJackson Company April 2009 - December 2011
Stream Global Services 2002 - 2009
Convergys Corporation 1996 - 2000
ComputerLand Corporation 1984 - 1989
Skills
BPO, Contact Centers, Call Center, Outsourcing, Sales Management, CRM, Customer Experience, Sales, Customer Satisfaction, Solution Selling, Operations Management, Team Management, Account Management, Customer Retention, Vendor Management, Call Centers, Performance Management, Executive Management, Strategy, P&L Management, Strategic Partnerships, Process Improvement, Cross-functional Team..., Team Building, New Business Development, Management, Sales Process, Business Process..., Contract Negotiation, Business Strategy, Business Development, Leadership, Team Leadership, Lead Generation, Telecommunications, SaaS, Workforce Management, Start-ups, Service Delivery, Professional Services, Offshoring, Sales Operations, Enterprise Software, Salesforce.com, Inbound Marketing, Analytics, Customer Acquisition, Telemarketing, Competitive Analysis, Call Center Development
Education
Pepperdine University 1977 — 1981
BS Business Administration, Business / Marketing
Teleperformance January 2012 - Present
SHJackson Company April 2009 - December 2011
Stream Global Services 2002 - 2009
Convergys Corporation 1996 - 2000
ComputerLand Corporation 1984 - 1989
Skills
BPO, Contact Centers, Call Center, Outsourcing, Sales Management, CRM, Customer Experience, Sales, Customer Satisfaction, Solution Selling, Operations Management, Team Management, Account Management, Customer Retention, Vendor Management, Call Centers, Performance Management, Executive Management, Strategy, P&L Management, Strategic Partnerships, Process Improvement, Cross-functional Team..., Team Building, New Business Development, Management, Sales Process, Business Process..., Contract Negotiation, Business Strategy, Business Development, Leadership, Team Leadership, Lead Generation, Telecommunications, SaaS, Workforce Management, Start-ups, Service Delivery, Professional Services, Offshoring, Sales Operations, Enterprise Software, Salesforce.com, Inbound Marketing, Analytics, Customer Acquisition, Telemarketing, Competitive Analysis, Call Center Development
Education
Pepperdine University 1977 — 1981
BS Business Administration, Business / Marketing
Frank Ortiz Frank Ortiz's Teleperformance Experience 2005 - 2007
Job Global Head of Sales at Cognia
Industry Information Technology and Services
Experience
Cognia June 2014 - Present
NICE Systems January 2012 - June 2014
Convergys January 2011 - December 2011
Teleperformance 2005 - 2007
Inova Solutions / Inova Corporation 2000 - 2005
Skills
Account Management, Product Management, Lead Generation, Customer Experience, Professional Services, Salesforce.com, Sales Management, New Business Development, Strategic Partnerships, Cloud Computing, Workforce Management, Sales Process, SaaS, Enterprise Software, Customer Satisfaction, CRM, Contact Centers, Management, Business Development, Solution Selling, Call Center, Leadership, Security, Sales Operations, Call Centers, Sales, Managed Services
Education
Radford University 1981 — 1986
Bachelor of Science, Psychology ('86), Criminal Justice ('86)
Cognia June 2014 - Present
NICE Systems January 2012 - June 2014
Convergys January 2011 - December 2011
Teleperformance 2005 - 2007
Inova Solutions / Inova Corporation 2000 - 2005
Skills
Account Management, Product Management, Lead Generation, Customer Experience, Professional Services, Salesforce.com, Sales Management, New Business Development, Strategic Partnerships, Cloud Computing, Workforce Management, Sales Process, SaaS, Enterprise Software, Customer Satisfaction, CRM, Contact Centers, Management, Business Development, Solution Selling, Call Center, Leadership, Security, Sales Operations, Call Centers, Sales, Managed Services
Education
Radford University 1981 — 1986
Bachelor of Science, Psychology ('86), Criminal Justice ('86)
Elydson Bertrand Elydson Bertrand's Teleperformance Experience January 2013 - January 2015
Job Delivery Driver at Naked goumet
Industry Broadcast Media
Experience
Naked goumet January 2015 - Present
The Home Depot September 2013 - Present
Teleperformance January 2013 - January 2015
Thompson radio& communication February 2012 - February 2013
Skills
Customer Service, Coaching, Teaching, Social Networking, Forklift Operation, Handyman Services, Computer Repair, Technical Support
Education
Palm Beach Community College 2013 — 2015
Associate of Arts (AA), Computer Science
Deerfield Beach High School 2009 — 2013
Culinary Arts/Chef Training
Naked goumet January 2015 - Present
The Home Depot September 2013 - Present
Teleperformance January 2013 - January 2015
Thompson radio& communication February 2012 - February 2013
Skills
Customer Service, Coaching, Teaching, Social Networking, Forklift Operation, Handyman Services, Computer Repair, Technical Support
Education
Palm Beach Community College 2013 — 2015
Associate of Arts (AA), Computer Science
Deerfield Beach High School 2009 — 2013
Culinary Arts/Chef Training
Jamel Jarvis Jamel Jarvis's Teleperformance Experience 2003 - 2008
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
ONE October 2012 - Present
Extend Health September 2009 - December 2010
Teleperformance 2003 - 2008
Skills
Computer Proficiency, Microsoft Office, Typing, Data Entry, Problem Solving, Sales, Customer Service, Team Leadership, Lead Generation, Appointment Scheduling, Account Management, Close Attention to..., Compliance, Communication, Logistics, Creative Solutions, Organizational..., Health Insurance, Technical Support, Customer Retention
Education
Salt Lake Community College 2011 — 2013
Skyline Senior High School 1990 — 1995
High School Diploma
ONE October 2012 - Present
Extend Health September 2009 - December 2010
Teleperformance 2003 - 2008
Skills
Computer Proficiency, Microsoft Office, Typing, Data Entry, Problem Solving, Sales, Customer Service, Team Leadership, Lead Generation, Appointment Scheduling, Account Management, Close Attention to..., Compliance, Communication, Logistics, Creative Solutions, Organizational..., Health Insurance, Technical Support, Customer Retention
Education
Salt Lake Community College 2011 — 2013
Skyline Senior High School 1990 — 1995
High School Diploma
Abraham Villarreal Abraham Villarreal's Teleperformance Experience August 2007 - December 2007
Job CORE Powertrain Engineer en Chrysler Group LLC
Industry Automotive
Experience
Chrysler Group LLC April 2013 - Present
Navistar Inc February 2013 - March 2013
Navistar Inc September 2010 - January 2013
LG Electronics February 2010 - August 2010
Nemak August 2009 - February 2010
Purdue University January 2008 - June 2008
Teleperformance August 2007 - December 2007
Skills
Mechanical Engineering, Automotive Engineering, Microsoft Office, AutoCAD, Product Development, Product Design, Powertrain, Finite Element Analysis, SolidWorks, Geometric Dimensioning..., NX Unigraphics, Teamcenter, Autodesk Inventor, Photoshop, ADAMS, Pro Engineer, Maple, Home Appliances, Pascal, Java, Stage-Gate, VisMockup, NPI Management, Product Engineering, Unigraphics, PDM, Solid Edge, Catia, CAM, CAD/CAM, ASME Y14.5, ANSI Y14.5, Large Assemblies, CAD Standards, Gantt, DFMEA, GD&T, Program Management, Leadership, Teaching
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2005 — 2009
Bachelor's degree, Mechanical Engineering, 3.7/4.0 GPA
Purdue University 2008 — 2008
Bachelor's degree, Mechanical Engineering, 3.7/4.0 GPA
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2002 — 2005
International Baccalaureate
Chrysler Group LLC April 2013 - Present
Navistar Inc February 2013 - March 2013
Navistar Inc September 2010 - January 2013
LG Electronics February 2010 - August 2010
Nemak August 2009 - February 2010
Purdue University January 2008 - June 2008
Teleperformance August 2007 - December 2007
Skills
Mechanical Engineering, Automotive Engineering, Microsoft Office, AutoCAD, Product Development, Product Design, Powertrain, Finite Element Analysis, SolidWorks, Geometric Dimensioning..., NX Unigraphics, Teamcenter, Autodesk Inventor, Photoshop, ADAMS, Pro Engineer, Maple, Home Appliances, Pascal, Java, Stage-Gate, VisMockup, NPI Management, Product Engineering, Unigraphics, PDM, Solid Edge, Catia, CAM, CAD/CAM, ASME Y14.5, ANSI Y14.5, Large Assemblies, CAD Standards, Gantt, DFMEA, GD&T, Program Management, Leadership, Teaching
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2005 — 2009
Bachelor's degree, Mechanical Engineering, 3.7/4.0 GPA
Purdue University 2008 — 2008
Bachelor's degree, Mechanical Engineering, 3.7/4.0 GPA
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2002 — 2005
International Baccalaureate
Bert Wall Bert Wall's Teleperformance Experience May 2003 - July 2005
Job Level 3 Cisco Voice & Data Engineer
Industry Telecommunications
Experience
Cincinnati Bell May 2013 - Present
3KeyLogic September 2009 - May 2013
Omnicare November 2005 - 2010
Teleperformance May 2003 - July 2005
Time Warner September 2001 - November 2002
Skills
Cisco Call Manager, Network Engineering, Technical Support, Troubleshooting, CCNA, TCP/IP, Cisco Routers, Active Directory, Cisco IOS, Windows Server, VMware, Cisco Technologies, DHCP, Software Documentation, System Administration, Disaster Recovery, Data Center, Network Administration, Microsoft Exchange, Servers, Routers, VPN, Switches, Cisco Nexus, WAN
Education
Ohio University 1994 — 1998
Bachelor's degree, Anthropology
Fairfield union high school
Cincinnati Bell May 2013 - Present
3KeyLogic September 2009 - May 2013
Omnicare November 2005 - 2010
Teleperformance May 2003 - July 2005
Time Warner September 2001 - November 2002
Skills
Cisco Call Manager, Network Engineering, Technical Support, Troubleshooting, CCNA, TCP/IP, Cisco Routers, Active Directory, Cisco IOS, Windows Server, VMware, Cisco Technologies, DHCP, Software Documentation, System Administration, Disaster Recovery, Data Center, Network Administration, Microsoft Exchange, Servers, Routers, VPN, Switches, Cisco Nexus, WAN
Education
Ohio University 1994 — 1998
Bachelor's degree, Anthropology
Fairfield union high school
Jeannette Phelps Jeannette Phelps's Teleperformance Experience August 2006 - April 2011
Job Recruiter
Industry Staffing and Recruiting
Mary Anne Souder Mary Anne Souder's Teleperformance Experience November 2008 - Present
Job Enterprise Creative Director
Industry Telecommunications
Experience
Teleperformance November 2008 - Present
Dublin Coffman High School January 2006 - Present
Columbus Volleyball Academy November 2008 - September 2012
Byram Healthcare November 2006 - November 2008
Skills
Web Design, Video Editing, Newsletters, Marketing, Logo Design, Joomla, HTML, Email Marketing, Catalogs, Brochures, Graphic Design
Education
Otterbein College 1997 — 2001
Bachelor of Arts (B.A.), Art/Art Studies, General
Teleperformance November 2008 - Present
Dublin Coffman High School January 2006 - Present
Columbus Volleyball Academy November 2008 - September 2012
Byram Healthcare November 2006 - November 2008
Skills
Web Design, Video Editing, Newsletters, Marketing, Logo Design, Joomla, HTML, Email Marketing, Catalogs, Brochures, Graphic Design
Education
Otterbein College 1997 — 2001
Bachelor of Arts (B.A.), Art/Art Studies, General
Larry Sell's Teleperformance Experience Director of OperationsTeleperformance Philippines2007 - Present
Job Director of Operations at Teleperformance
Industry Telecommunications
Experience
Teleperformance Director of OperationsTeleperformance Philippines2007 - Present
Teleperformance USA 2000 - Present
TASC January 2000 - August 2000
Education
Prescott College 1999 — 2003
Teleperformance Director of OperationsTeleperformance Philippines2007 - Present
Teleperformance USA 2000 - Present
TASC January 2000 - August 2000
Education
Prescott College 1999 — 2003
Aaron Michael Aaron Michael's Teleperformance Experience 2011 - 2012
Job Psych Tech at Utah State Hospital
Industry Writing and Editing
Experience
Utah State Hospital May 2012 - September 2014
Teleperformance 2011 - 2012
Spring Mobile October 2010 - October 2011
Gold's Gym July 2010 - October 2010
Utah State Hospital September 2005 - July 2010
Convergys November 2004 - September 2005
GNC July 2004 - September 2004
Lifestyles 2000 April 2004 - July 2004
Good Earth Natural Foods January 2004 - April 2004
Skills
Psychology, Healthcare, Mental Health, Microsoft Word, Treatment, CPR Certified, Creative Writing
Education
Salt Lake Community College 2014 — 2016
Associate's Degree, Physical Therapy Technician/Assistant
North Carroll High 1996 — 2000
Utah Valley University
Utah State Hospital May 2012 - September 2014
Teleperformance 2011 - 2012
Spring Mobile October 2010 - October 2011
Gold's Gym July 2010 - October 2010
Utah State Hospital September 2005 - July 2010
Convergys November 2004 - September 2005
GNC July 2004 - September 2004
Lifestyles 2000 April 2004 - July 2004
Good Earth Natural Foods January 2004 - April 2004
Skills
Psychology, Healthcare, Mental Health, Microsoft Word, Treatment, CPR Certified, Creative Writing
Education
Salt Lake Community College 2014 — 2016
Associate's Degree, Physical Therapy Technician/Assistant
North Carroll High 1996 — 2000
Utah Valley University
Heather Prichard Heather Prichard's Teleperformance Experience 2013 - 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Walmart June 2012 - February 2013
Teleperformance 2013 - 2013
Skills
Critical Thinking, Highly personable, fast learner, Leadership, Skilled Multi-tasker, Creative Problem Solving, Dependable Team Player
Education
Portland Community College 2009 — 2010
General Studies
St. Helens High School 2007 — 2009
Walmart June 2012 - February 2013
Teleperformance 2013 - 2013
Skills
Critical Thinking, Highly personable, fast learner, Leadership, Skilled Multi-tasker, Creative Problem Solving, Dependable Team Player
Education
Portland Community College 2009 — 2010
General Studies
St. Helens High School 2007 — 2009
Aaron (MacDonald) MacRogers's Teleperformance Experience September 2014 - Present
Job Training Manager at Teleperformance
Industry Telecommunications
Experience
Teleperformance September 2014 - Present
Sprint April 2010 - Present
Best Buy 2005 - 2006
Skills
Management, Leadership, Training, Employee Relations, Leadership Development, Strategic Planning, Telecommunications, Customer Service, Microsoft Office, Team Leadership, Process Improvement, Team Building, Call Centers, Sales, Wireless, Call Center, Coaching, Employee Training, Performance Management, Instructor-led Training, Organizational..., Contract Negotiation, Account Management, Social Media, Public Speaking, Project Management, Sales Management, Customer Satisfaction, System Administration, Program Management, Recruiting, Vendor Management, Project Planning
Education
Saint Mary's University of Minnesota 2007 — 2014
Master of Arts (M.A.), Education
Teleperformance September 2014 - Present
Sprint April 2010 - Present
Best Buy 2005 - 2006
Skills
Management, Leadership, Training, Employee Relations, Leadership Development, Strategic Planning, Telecommunications, Customer Service, Microsoft Office, Team Leadership, Process Improvement, Team Building, Call Centers, Sales, Wireless, Call Center, Coaching, Employee Training, Performance Management, Instructor-led Training, Organizational..., Contract Negotiation, Account Management, Social Media, Public Speaking, Project Management, Sales Management, Customer Satisfaction, System Administration, Program Management, Recruiting, Vendor Management, Project Planning
Education
Saint Mary's University of Minnesota 2007 — 2014
Master of Arts (M.A.), Education
Bobby Schultz Bobby Schultz's Teleperformance Experience April 2003 - October 2006
Job Lead Web Engineer (Full Stack + Mobile Web)
Industry Internet
Experience
Level Money, LLC January 2015 - Present
Level Money, LLC January 2014 - January 2015
R/GA November 2011 - January 2014
Freelance December 2008 - January 2013
Globant June 2009 - November 2011
Struck April 2008 - November 2008
Humaniz June 2006 - April 2008
Teleperformance April 2003 - October 2006
Skills
Objective-C, Web Development, Python, JavaScript, HTML 5, CSS, Agile Methodologies, AJAX, Mobile Applications, Web Applications, ActionScript
Education
University of Utah 2002 — 2008
Salt Lake Community College 1998 — 2006
AS, Multimedia Design
Level Money, LLC January 2015 - Present
Level Money, LLC January 2014 - January 2015
R/GA November 2011 - January 2014
Freelance December 2008 - January 2013
Globant June 2009 - November 2011
Struck April 2008 - November 2008
Humaniz June 2006 - April 2008
Teleperformance April 2003 - October 2006
Skills
Objective-C, Web Development, Python, JavaScript, HTML 5, CSS, Agile Methodologies, AJAX, Mobile Applications, Web Applications, ActionScript
Education
University of Utah 2002 — 2008
Salt Lake Community College 1998 — 2006
AS, Multimedia Design
Michelene Poppe Michelene Poppe's Teleperformance Experience 1995 - 1996
Job Critical Care RN at Bryan Health
Industry Hospital & Health Care
Experience
Bryan Health April 2015 - Present
Bryan Health April 2015 - Present
Wilber Care Center February 2013 - March 2015
Infogroup Nonprofit March 2009 - February 2013
Experian May 1998 - January 2009
Teleperformance 1995 - 1996
Skills
Nursing Care, Nursing, Geriatric Nursing, Time Management, Direct Marketing, Digital Marketing, Analytics, Customer Acquisition, Direct Mail, Database Marketing, Lead Generation, Management, Leadership, Multi-channel Marketing, Strategy, Account Management, Email Marketing, Segmentation, Strategic Partnerships, Marketing Strategy, Marketing Communications, Sales, CRM, Customer Insight, Product Marketing, Salesforce.com, Sales Presentations, Business Strategy, Sales Process, Online Marketing, Customer Retention
Education
Southeast Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Peru State College 1987 — 1991
Bachelor of Science, Business Management and Accounting
Bryan Health April 2015 - Present
Bryan Health April 2015 - Present
Wilber Care Center February 2013 - March 2015
Infogroup Nonprofit March 2009 - February 2013
Experian May 1998 - January 2009
Teleperformance 1995 - 1996
Skills
Nursing Care, Nursing, Geriatric Nursing, Time Management, Direct Marketing, Digital Marketing, Analytics, Customer Acquisition, Direct Mail, Database Marketing, Lead Generation, Management, Leadership, Multi-channel Marketing, Strategy, Account Management, Email Marketing, Segmentation, Strategic Partnerships, Marketing Strategy, Marketing Communications, Sales, CRM, Customer Insight, Product Marketing, Salesforce.com, Sales Presentations, Business Strategy, Sales Process, Online Marketing, Customer Retention
Education
Southeast Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Peru State College 1987 — 1991
Bachelor of Science, Business Management and Accounting
Mike McLaughin Mike McLaughin's Teleperformance Experience October 2007 - December 2007
Job Independent Business Owner at Ra Power 3
Industry Health, Wellness and Fitness
Experience
Ra Power 3 December 2013 - Present
Rebirth of Rennisance March 2011 - Present
Kingdom Kleaners & Ceiling Pro Services December 2008 - March 2011
Pheonix Enterprises / Futureperfect Productions July 1996 - March 2011
Deseret Industries December 2007 - December 2008
Labor Ready April 2002 - August 2008
Teleperformance October 2007 - December 2007
Wystan Brown Excavation June 2007 - July 2007
Laborers local 295 January 2006 - September 2006
Aloha Staffing Service July 1999 - August 2005
Skills
Android Development, Microsoft Office, Training, Customer Service, Leadership, Sales, Public Speaking, Microsoft Word, Retail, Outlook, Photoshop, Social Networking, Small Business, Coaching, Microsoft Excel, Team Building, Program Management, Operations Management, Social Media, Negotiation, Teamwork, Marketing, Leadership Development, Windows, English, Event Planning, Inventory Management, First Aid, Time Management, 5S, Kaizen, A+ Certified, 3D Studio Max, Adobe Creative Suite, XP, Operating Systems, Forklift Operator, Cpr Certified, Quickbooks, Bidding, AED, Word, Excel, Customer Relations, First Responder, Change Orders, msha p52, Blogging, Social Media Marketing, Public Relations
Education
Argosy university online 2010 — 2010
bachelors in science, business administration
Salt Lake Community College 2008 — 2009
welding, welding
Valley High School 1993 — 1997
Graduate, High School/Secondary Diplomas and Certificates
Ra Power 3 December 2013 - Present
Rebirth of Rennisance March 2011 - Present
Kingdom Kleaners & Ceiling Pro Services December 2008 - March 2011
Pheonix Enterprises / Futureperfect Productions July 1996 - March 2011
Deseret Industries December 2007 - December 2008
Labor Ready April 2002 - August 2008
Teleperformance October 2007 - December 2007
Wystan Brown Excavation June 2007 - July 2007
Laborers local 295 January 2006 - September 2006
Aloha Staffing Service July 1999 - August 2005
Skills
Android Development, Microsoft Office, Training, Customer Service, Leadership, Sales, Public Speaking, Microsoft Word, Retail, Outlook, Photoshop, Social Networking, Small Business, Coaching, Microsoft Excel, Team Building, Program Management, Operations Management, Social Media, Negotiation, Teamwork, Marketing, Leadership Development, Windows, English, Event Planning, Inventory Management, First Aid, Time Management, 5S, Kaizen, A+ Certified, 3D Studio Max, Adobe Creative Suite, XP, Operating Systems, Forklift Operator, Cpr Certified, Quickbooks, Bidding, AED, Word, Excel, Customer Relations, First Responder, Change Orders, msha p52, Blogging, Social Media Marketing, Public Relations
Education
Argosy university online 2010 — 2010
bachelors in science, business administration
Salt Lake Community College 2008 — 2009
welding, welding
Valley High School 1993 — 1997
Graduate, High School/Secondary Diplomas and Certificates
Derl McMeekin Derl McMeekin's Teleperformance Experience April 2010 - Present
Job Senior Reporting Analyst at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance April 2010 - Present
ProDesigning Web Development March 2000 - June 2011
NedoMedia Web Creations January 1999 - January 2009
Newspaper Agency Corporation 1999 - 2005
Citadel Broadcasting March 1996 - February 1999
Skills
Web Development, XHTML, PHP, MySQL, Web Design, PostgreSQL, CSS, JavaScript
Education
Salt Lake Community College 2009 — 2009
GED
University of Utah 2000 — 2003
BS Graphic Design, Graphic Design & Web Development
Teleperformance April 2010 - Present
ProDesigning Web Development March 2000 - June 2011
NedoMedia Web Creations January 1999 - January 2009
Newspaper Agency Corporation 1999 - 2005
Citadel Broadcasting March 1996 - February 1999
Skills
Web Development, XHTML, PHP, MySQL, Web Design, PostgreSQL, CSS, JavaScript
Education
Salt Lake Community College 2009 — 2009
GED
University of Utah 2000 — 2003
BS Graphic Design, Graphic Design & Web Development
Karissa Rice's Teleperformance Experience August 2013 - March 2014
Job Rice Well Drilling Inc.
Industry Consumer Services
Experience
Rice Well Drilling February 2015 - Present
Schumacher automotive March 2014 - May 2015
Teleperformance August 2013 - March 2014
Aqua soft water systems February 2010 - June 2013
Skills
Customer Service, Microsoft Excel, Project Management, Team Building, Sales, Negotiation, Strategic Planning, Microsoft Word, PowerPoint, Process Improvement, Customer Satisfaction, Team Leadership, Inventory Management, Time Management, Operations Management, Retail, Management, Marketing, Budgets, Account Management, Troubleshooting, Sales Operations, Customer Retention, Leadership, Coaching
Education
Palm Beach State College 2015 — 2019
Bachelor of Business Administration (B.B.A.)
Rice Well Drilling February 2015 - Present
Schumacher automotive March 2014 - May 2015
Teleperformance August 2013 - March 2014
Aqua soft water systems February 2010 - June 2013
Skills
Customer Service, Microsoft Excel, Project Management, Team Building, Sales, Negotiation, Strategic Planning, Microsoft Word, PowerPoint, Process Improvement, Customer Satisfaction, Team Leadership, Inventory Management, Time Management, Operations Management, Retail, Management, Marketing, Budgets, Account Management, Troubleshooting, Sales Operations, Customer Retention, Leadership, Coaching
Education
Palm Beach State College 2015 — 2019
Bachelor of Business Administration (B.B.A.)
Craig Hammond's Teleperformance Experience January 2013 - September 2015
Job Global Manager Marketing & R&D
Industry Marketing and Advertising
Experience
Teleperformance January 2013 - September 2015
Active Fire Prevention 2012 - 2014
TASER International 2012 - 2012
Omnicom Group 2010 - 2011
The Original Mandle 2007 - 2010
Old Town Imports 2006 - 2007
Skills
Portuguese, Global Marketing, Marketing Strategy, Business Development, Marketing Analytics, Public Speaking, Entrepreneurship, Corporate Branding, Marketing Communications, Strategy, Market Research, Brand Management, Market Analysis, Cross-functional Team..., Business Strategy, Digital Marketing, Leadership, Marketing, Management, CRM, Segmentation, Competitive Analysis, International Sales, SEO, Strategic Planning, Start-ups, Strategic Partnerships
Education
Thunderbird School of Global Management 2011 — 2012
MBA, Global Marketing
Peking University 2011 — 2011
Certificate - Asian Business, International Business
CMC Graduate School of Business 2011 — 2011
Certificate - European Business, International Business
University of Utah 2004 — 2008
B.A, International Studies, Business
Teleperformance January 2013 - September 2015
Active Fire Prevention 2012 - 2014
TASER International 2012 - 2012
Omnicom Group 2010 - 2011
The Original Mandle 2007 - 2010
Old Town Imports 2006 - 2007
Skills
Portuguese, Global Marketing, Marketing Strategy, Business Development, Marketing Analytics, Public Speaking, Entrepreneurship, Corporate Branding, Marketing Communications, Strategy, Market Research, Brand Management, Market Analysis, Cross-functional Team..., Business Strategy, Digital Marketing, Leadership, Marketing, Management, CRM, Segmentation, Competitive Analysis, International Sales, SEO, Strategic Planning, Start-ups, Strategic Partnerships
Education
Thunderbird School of Global Management 2011 — 2012
MBA, Global Marketing
Peking University 2011 — 2011
Certificate - Asian Business, International Business
CMC Graduate School of Business 2011 — 2011
Certificate - European Business, International Business
University of Utah 2004 — 2008
B.A, International Studies, Business
Edward (Jr.) Platt's Teleperformance Experience October 2014 - May 2015
Job
Industry Telecommunications
Experience
Teleperformance October 2014 - May 2015
EPIK (English Program in Korea) June 2013 - June 2014
Skills
Typing, Presentations, PowerPoint, Computer Proficiency, English Teaching, Proofreading, Audio Engineering, Video Production, Drawing, Language Teaching, Stage Lighting, Animal Care, Inventory, Narrator, Artistry, Cash Register, Retail, Brand Awareness
Education
Ohio University 2000 — 2005
Bachelor’s Degree, Telecommunications Management
Teleperformance October 2014 - May 2015
EPIK (English Program in Korea) June 2013 - June 2014
Skills
Typing, Presentations, PowerPoint, Computer Proficiency, English Teaching, Proofreading, Audio Engineering, Video Production, Drawing, Language Teaching, Stage Lighting, Animal Care, Inventory, Narrator, Artistry, Cash Register, Retail, Brand Awareness
Education
Ohio University 2000 — 2005
Bachelor’s Degree, Telecommunications Management
Rohan Dhakad Rohan Dhakad's Teleperformance Experience March 2012 - June 2013
Job Business Analyst at Shipcom Wireless
Industry Information Technology and Services
Experience
University of Houston January 2015 - May 2015
Shipcom Wireless May 2014 - August 2014
University of Houston October 2013 - December 2013
Teleperformance March 2012 - June 2013
Skills
Matlab, C, Agile Methodologies, Project Management, Linux, SDLC, Microsoft Office, Python, Microsoft SQL Server, Unix, Access, Visio, Six Sigma, Microsoft Excel, Information Security, Microsoft Project, Risk Management, Visual Studio, HTML5, JavaScript, jQuery UI, AngularJS, Bootstrap
Education
University of Houston 2013 — 2015
Master of Science (MS), Computer and Information Systems Security/Information Assurance, Graduate Student
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2009 — 2013
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
University of Houston January 2015 - May 2015
Shipcom Wireless May 2014 - August 2014
University of Houston October 2013 - December 2013
Teleperformance March 2012 - June 2013
Skills
Matlab, C, Agile Methodologies, Project Management, Linux, SDLC, Microsoft Office, Python, Microsoft SQL Server, Unix, Access, Visio, Six Sigma, Microsoft Excel, Information Security, Microsoft Project, Risk Management, Visual Studio, HTML5, JavaScript, jQuery UI, AngularJS, Bootstrap
Education
University of Houston 2013 — 2015
Master of Science (MS), Computer and Information Systems Security/Information Assurance, Graduate Student
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2009 — 2013
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
Bradley Worstall Bradley Worstall's Teleperformance Experience October 2013 - March 2014
Job Tier 3 Tech Support at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable March 2014 - Present
Teleperformance October 2013 - March 2014
Verizon Wireless May 2013 - October 2013
Pepsi Beverages Company August 2008 - May 2013
Wendy's New Bakery Company May 2006 - September 2007
Home City Ice May 2005 - September 2005
Walmart May 2003 - February 2005
Skills
Merchandising, Inventory Management, Technical Support, Consumer Products, Retail, Sales, Direct Store Delivery, P&L
Education
Ohio University-Zanesville Campus 2007 — 2010
Bachelors, Business Administration
The Ohio State University 2005 — 2007
Philo Highschool 1999 — 2003
Time Warner Cable March 2014 - Present
Teleperformance October 2013 - March 2014
Verizon Wireless May 2013 - October 2013
Pepsi Beverages Company August 2008 - May 2013
Wendy's New Bakery Company May 2006 - September 2007
Home City Ice May 2005 - September 2005
Walmart May 2003 - February 2005
Skills
Merchandising, Inventory Management, Technical Support, Consumer Products, Retail, Sales, Direct Store Delivery, P&L
Education
Ohio University-Zanesville Campus 2007 — 2010
Bachelors, Business Administration
The Ohio State University 2005 — 2007
Philo Highschool 1999 — 2003
Ellen Freer Ellen Freer's Teleperformance Experience August 2013 - April 2014
Job Concert, event and portrait photographer
Industry Photography
Experience
The International July 2015 - Present
Midnight Magic Studios May 2014 - Present
Rick Freer, Freer Heating and Air May 2014 - Present
Farragut Press August 2014 - October 2014
Teleperformance August 2013 - April 2014
Carrabba's Italian Grill July 2011 - January 2013
Care Focus June 2010 - April 2011
Lifetouch Portrait Studios March 2008 - September 2009
O'Charley's July 2003 - September 2007
Skills
BPO, Call Centers, Customer Satisfaction, Customer Service, Management, Team Management, Workforce Management
Education
Pellissippi State Community College 2007 — 2011
Photography
Farragut High School 1997 — 2001
High school diploma, Art/Art Studies, General
The International July 2015 - Present
Midnight Magic Studios May 2014 - Present
Rick Freer, Freer Heating and Air May 2014 - Present
Farragut Press August 2014 - October 2014
Teleperformance August 2013 - April 2014
Carrabba's Italian Grill July 2011 - January 2013
Care Focus June 2010 - April 2011
Lifetouch Portrait Studios March 2008 - September 2009
O'Charley's July 2003 - September 2007
Skills
BPO, Call Centers, Customer Satisfaction, Customer Service, Management, Team Management, Workforce Management
Education
Pellissippi State Community College 2007 — 2011
Photography
Farragut High School 1997 — 2001
High school diploma, Art/Art Studies, General
Lon Faulkner Lon Faulkner's Teleperformance Experience January 2011 - Present
Job Sr. Director, Client Services at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2011 - Present
CallTech 1996 - Present
Skills
BPO, Call Center, Contact Centers, Workforce Management, Customer Experience, Six Sigma, Call Centers, Call Center Development, Outsourcing, Avaya
Education
Ohio University 1988 — 1992
Telecommunications Management
Teleperformance January 2011 - Present
CallTech 1996 - Present
Skills
BPO, Call Center, Contact Centers, Workforce Management, Customer Experience, Six Sigma, Call Centers, Call Center Development, Outsourcing, Avaya
Education
Ohio University 1988 — 1992
Telecommunications Management
Jenna Duke's Teleperformance Experience Telephonically answer benefit and claims questions for insurance beneficiaries. We provide empathetic and compassionate customer service.Customer Service RepresentativeTeleperformanceMay 2014 - Present
Job Customer Service Representative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance Telephonically answer benefit and claims questions for insurance beneficiaries. We provide empathetic and compassionate customer service.Customer Service RepresentativeTeleperformanceMay 2014 - Present
Goody's Family Clothing May 2013 - July 2013
JCPenney December 2012 - January 2013
McDonald's Corporation April 2010 - August 2012
Skills
Customer Service, Customer Satisfaction, Telecommunications, Telephone Skills, Computer Proficiency, Typing, Communication, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Pittsburg State University 2013 — 2014
Communication, Communication, General
Teleperformance Telephonically answer benefit and claims questions for insurance beneficiaries. We provide empathetic and compassionate customer service.Customer Service RepresentativeTeleperformanceMay 2014 - Present
Goody's Family Clothing May 2013 - July 2013
JCPenney December 2012 - January 2013
McDonald's Corporation April 2010 - August 2012
Skills
Customer Service, Customer Satisfaction, Telecommunications, Telephone Skills, Computer Proficiency, Typing, Communication, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Pittsburg State University 2013 — 2014
Communication, Communication, General
Christin Roy's Teleperformance Experience January 2015 - April 2015
Job Territory Manager at Dixon Golf, Promotional Team Leader at Barbizon USA and CEO of Unjealous Solutions
Industry Human Resources
Experience
Wellspring May 2015 - Present
Gamma Delta Pi May 2015 - Present
Chloe + Isabel Inc. March 2015 - Present
Barbizon Modeling and Entertainment January 2015 - Present
Dixon Golf, Inc. January 2015 - Present
Unjealous Solutions LLC December 2014 - Present
Teleperformance January 2015 - April 2015
Millennium September 2013 - December 2014
Charter Communications June 2013 - September 2014
Skills
Non-profits, Event Planning, Editing, Public Speaking, Research, Social Media, Public Relations, Blogging, Press Releases, Social Networking, Media Relations, Community Outreach, Event Management, Newsletters, Sales, Marketing, Business Strategy, Customer Service, Management, Budgets, Nonprofits, Fundraising, Leadership, Social Media Marketing, Training
Education
University of Louisville 2015 — 2018
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Louisville 2015 — 2018
Master of Public Administration (MPA), City/Urban, Community and Regional Planning
University of Oklahoma 2009 — 2011
BA, Journalism - Professional Writing, 3.12
Tulsa Community College 2005 — 2008
AA, Liberal Arts
Oklahoma State University 2006 — 2007
Print Journalism
Wellspring May 2015 - Present
Gamma Delta Pi May 2015 - Present
Chloe + Isabel Inc. March 2015 - Present
Barbizon Modeling and Entertainment January 2015 - Present
Dixon Golf, Inc. January 2015 - Present
Unjealous Solutions LLC December 2014 - Present
Teleperformance January 2015 - April 2015
Millennium September 2013 - December 2014
Charter Communications June 2013 - September 2014
Skills
Non-profits, Event Planning, Editing, Public Speaking, Research, Social Media, Public Relations, Blogging, Press Releases, Social Networking, Media Relations, Community Outreach, Event Management, Newsletters, Sales, Marketing, Business Strategy, Customer Service, Management, Budgets, Nonprofits, Fundraising, Leadership, Social Media Marketing, Training
Education
University of Louisville 2015 — 2018
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Louisville 2015 — 2018
Master of Public Administration (MPA), City/Urban, Community and Regional Planning
University of Oklahoma 2009 — 2011
BA, Journalism - Professional Writing, 3.12
Tulsa Community College 2005 — 2008
AA, Liberal Arts
Oklahoma State University 2006 — 2007
Print Journalism
Ashley Provow Ashley Provow's Teleperformance Experience May 2008 - January 2009
Job Undergraduate student in geology at Weber State University.
Industry Research
Experience
Weber State University January 2014 - Present
ARIIX August 2013 - April 2014
ARIIX September 2012 - August 2013
ARIIX July 2011 - September 2012
Outback Steakhouse March 2009 - September 2011
Teleperformance May 2008 - January 2009
Skills
ArcMap, ArcGIS, Microsoft Excel, Research, Microsoft Office, Time Management, PowerPoint, Data Entry, Social Networking, Editing, Customer Service, Social Media, Outlook, Teamwork, Sales, Public Speaking, Facebook, Customer Satisfaction, Telephone Skills, Microsoft Word, Event Planning, Interpersonal..., Writing, Phone Etiquette, Phone Skills, Call Center
Education
Weber State University 2012 — 2015
Bachelor's of Science, Geology
Weber State University 2011 — 2012
Associate of Science (A.S.), General Studies
Salt Lake Community College 2009 — 2011
NA, Communication
Weber State University January 2014 - Present
ARIIX August 2013 - April 2014
ARIIX September 2012 - August 2013
ARIIX July 2011 - September 2012
Outback Steakhouse March 2009 - September 2011
Teleperformance May 2008 - January 2009
Skills
ArcMap, ArcGIS, Microsoft Excel, Research, Microsoft Office, Time Management, PowerPoint, Data Entry, Social Networking, Editing, Customer Service, Social Media, Outlook, Teamwork, Sales, Public Speaking, Facebook, Customer Satisfaction, Telephone Skills, Microsoft Word, Event Planning, Interpersonal..., Writing, Phone Etiquette, Phone Skills, Call Center
Education
Weber State University 2012 — 2015
Bachelor's of Science, Geology
Weber State University 2011 — 2012
Associate of Science (A.S.), General Studies
Salt Lake Community College 2009 — 2011
NA, Communication
Brian Stalans Brian Stalans's Teleperformance Experience March 2014 - Present
Job Agent Teleperformance
Industry Higher Education
Experience
Teleperformance March 2014 - Present
Teleperformance May 2013 - March 2014
Enterprise Transportation May 2008 - August 2010
Education
Northeast State Technical Community College 2011 — 2012
Associate’s Degree, Philosophy, 3.23 GPA
Piedmont Technical College 1995 — 1996
Business, Management, Marketing, and Related Support Services
Teleperformance March 2014 - Present
Teleperformance May 2013 - March 2014
Enterprise Transportation May 2008 - August 2010
Education
Northeast State Technical Community College 2011 — 2012
Associate’s Degree, Philosophy, 3.23 GPA
Piedmont Technical College 1995 — 1996
Business, Management, Marketing, and Related Support Services
Brian Lemon Brian Lemon's Teleperformance Experience March 2014 - Present
Job Vice President Business Development
Industry Outsourcing/Offshoring
Experience
Teleperformance March 2014 - Present
TeleTech December 2011 - March 2014
American Hockey League September 1988 - April 2013
TeleTech December 2008 - December 2011
IBM January 2007 - December 2008
Intelenet Global Services February 2006 - January 2007
Sutherland Global Services November 1999 - February 2006
Kyocera Mita 1990 - 1997
Skills
Global Business..., BPO, Sales Management, Call Center, Strategy, Sales, Contact Centers, Solution Selling, Mergers & Acquisitions, Outsourcing, Account Management, Team Management, Business Development, Workforce Management, Leadership, Process Improvement, Global Delivery, Strategic Partnerships, Call Centers, Business Strategy, Operations Management, CRM, Outsourcing Management, SaaS, Contract Negotiation, Customer Experience, Executive Management, Business Process..., Team Building, Customer Satisfaction, P&L Management, Start-ups, Cross-functional Team..., Management, Networking, Performance Management, Vendor Management
Education
Rochester Institute of Technology 1977 — 1981
BS, Accounting
Teleperformance March 2014 - Present
TeleTech December 2011 - March 2014
American Hockey League September 1988 - April 2013
TeleTech December 2008 - December 2011
IBM January 2007 - December 2008
Intelenet Global Services February 2006 - January 2007
Sutherland Global Services November 1999 - February 2006
Kyocera Mita 1990 - 1997
Skills
Global Business..., BPO, Sales Management, Call Center, Strategy, Sales, Contact Centers, Solution Selling, Mergers & Acquisitions, Outsourcing, Account Management, Team Management, Business Development, Workforce Management, Leadership, Process Improvement, Global Delivery, Strategic Partnerships, Call Centers, Business Strategy, Operations Management, CRM, Outsourcing Management, SaaS, Contract Negotiation, Customer Experience, Executive Management, Business Process..., Team Building, Customer Satisfaction, P&L Management, Start-ups, Cross-functional Team..., Management, Networking, Performance Management, Vendor Management
Education
Rochester Institute of Technology 1977 — 1981
BS, Accounting
Curtis Nixon Curtis Nixon's Teleperformance Experience June 2008 - May 2009
Job Software Developer for Axis41
Industry Computer Software
Experience
Axis41 July 2015 - Present
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion January 2015 - May 2015
Papa John's International March 2014 - December 2014
Alorica November 2013 - January 2014
Papa John's International May 2009 - October 2011
Teleperformance June 2008 - May 2009
Skills
Technical Support, Software Development, Hardware, CSS, Agile Methodologies, Laptops, Software Engineering, ASP.NET, Customer Service, Java, JavaScript, HTML5
Education
Weber State University 2014 — 2016
Bachelor’s Degree, Computer Science
Salt Lake Community College 2010 — 2014
Associate’s Degree, Computer Science
Axis41 July 2015 - Present
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion January 2015 - May 2015
Papa John's International March 2014 - December 2014
Alorica November 2013 - January 2014
Papa John's International May 2009 - October 2011
Teleperformance June 2008 - May 2009
Skills
Technical Support, Software Development, Hardware, CSS, Agile Methodologies, Laptops, Software Engineering, ASP.NET, Customer Service, Java, JavaScript, HTML5
Education
Weber State University 2014 — 2016
Bachelor’s Degree, Computer Science
Salt Lake Community College 2010 — 2014
Associate’s Degree, Computer Science
Luz Estrella's Teleperformance Experience October 2014 - December 2014
Job Student at Universidad Católica Santo Domingo
Industry
Experience
Teleperformance October 2014 - December 2014
Rainbow Apparel Co December 2012 - February 2013
Del Valle Abogados, S.R.L. October 2011 - March 2012
Skills
Legal Assistance, Microsoft Office, Courts, Research, Legal Research, Customer Service, Customer Relations
Education
Universidad Catolica Santo Domingo 2015 — 2018
Law
Pontificia Universidad Católica Madre y Maestra 2010 — 2012
Law
Teleperformance October 2014 - December 2014
Rainbow Apparel Co December 2012 - February 2013
Del Valle Abogados, S.R.L. October 2011 - March 2012
Skills
Legal Assistance, Microsoft Office, Courts, Research, Legal Research, Customer Service, Customer Relations
Education
Universidad Catolica Santo Domingo 2015 — 2018
Law
Pontificia Universidad Católica Madre y Maestra 2010 — 2012
Law
Anoo George Anoo George's Teleperformance Experience June 2011 - February 2012
Job Customer Service Professional
Industry Consumer Services
Experience
Rogers Communications June 2015 - Present
Benny Hinn Ministries March 2012 - March 2014
Teleperformance June 2011 - February 2012
Next Retail India Ltd December 2007 - January 2011
Reliance Industries May 2004 - December 2007
Blowplast Limited October 2001 - June 2003
Amco Batteries Ltd April 2000 - September 2001
Asian Roadways July 1997 - March 2000
Skills
Business Development, Forecasting, Budget, Retail, Team Management, Customer Service, Operations Management, Team Building, Process Improvement, Training, Talent Management, Retail Sales, Sales Operations, Dealer Management, Performance Management, Pricing, Key Account Management, Sales, Leadership, Business Planning, Business Strategy, Project Planning, Human Resources, Budgets
Education
Pandit Ravishankar Shukla University 1994 — 1997
B.Com, Economics & Management
Bharat Mata Vidyalaya 1993 — 1994
High School, Biology
Rogers Communications June 2015 - Present
Benny Hinn Ministries March 2012 - March 2014
Teleperformance June 2011 - February 2012
Next Retail India Ltd December 2007 - January 2011
Reliance Industries May 2004 - December 2007
Blowplast Limited October 2001 - June 2003
Amco Batteries Ltd April 2000 - September 2001
Asian Roadways July 1997 - March 2000
Skills
Business Development, Forecasting, Budget, Retail, Team Management, Customer Service, Operations Management, Team Building, Process Improvement, Training, Talent Management, Retail Sales, Sales Operations, Dealer Management, Performance Management, Pricing, Key Account Management, Sales, Leadership, Business Planning, Business Strategy, Project Planning, Human Resources, Budgets
Education
Pandit Ravishankar Shukla University 1994 — 1997
B.Com, Economics & Management
Bharat Mata Vidyalaya 1993 — 1994
High School, Biology
Melanie Shepard Melanie Shepard's Teleperformance Experience November 2011 - February 2013
Job Medical Assistant
Industry Hospital & Health Care
Experience
Teleperformance November 2011 - February 2013
Simspon Law Office May 2010 - June 2011
Four Corners Radiology May 2009 - April 2010
Skills
10 Key Touch, Microsoft Technologies, Typing, Medical Terminology, General Office Skills, CPR Certified, First Aid Training, Medical Education, Medical Billing
Education
Provo College-Provo 2014 — 2015
Medical Assisting, Medical Assisting, A
San Juan College 2009 — 2011
Teleperformance November 2011 - February 2013
Simspon Law Office May 2010 - June 2011
Four Corners Radiology May 2009 - April 2010
Skills
10 Key Touch, Microsoft Technologies, Typing, Medical Terminology, General Office Skills, CPR Certified, First Aid Training, Medical Education, Medical Billing
Education
Provo College-Provo 2014 — 2015
Medical Assisting, Medical Assisting, A
San Juan College 2009 — 2011
Chance Thomas Chance Thomas's Teleperformance Experience July 2014 - March 2015
Job IT Help Desk
Industry Computer & Network Security
Experience
England Logistics July 2015 - Present
Teleperformance July 2014 - March 2015
Alorica May 2013 - December 2013
Skills
Microsoft Word, Network Security, Wireless Networking, Supervisory Skills, Customer Service, Technical Writing, Janitorial, Microsoft Excel, Windows 7, Windows 8, Windows Vista, Linux, Microsoft Powerpoint, PC building, DHCP, DNS, Windows Server, Software Installation, Ethernet, Troubleshooting, Computer Hardware, System Administration, Technical Support, Computer Repair, Customer Support, Active Directory
Education
Utah Valley University 2014 — 2018
Bachelor's degree, Network Management Technology
Salt Lake Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Computer Networking Systems, 2.89
Weber State University
Bachelor's of Science degree, Network Management Technology
England Logistics July 2015 - Present
Teleperformance July 2014 - March 2015
Alorica May 2013 - December 2013
Skills
Microsoft Word, Network Security, Wireless Networking, Supervisory Skills, Customer Service, Technical Writing, Janitorial, Microsoft Excel, Windows 7, Windows 8, Windows Vista, Linux, Microsoft Powerpoint, PC building, DHCP, DNS, Windows Server, Software Installation, Ethernet, Troubleshooting, Computer Hardware, System Administration, Technical Support, Computer Repair, Customer Support, Active Directory
Education
Utah Valley University 2014 — 2018
Bachelor's degree, Network Management Technology
Salt Lake Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Computer Networking Systems, 2.89
Weber State University
Bachelor's of Science degree, Network Management Technology
Brit Howell Brit Howell's Teleperformance Experience March 2010 - August 2012
Job Steel Detailer at Nucor Corporation/Bassist extraordinaire
Industry Graphic Design
Experience
Nucor Corporation September 2012 - Present
Teleperformance March 2010 - August 2012
Excel Woodworks 2000 - 2008
Skills
Project Management, Process Improvement, Management, Microsoft Office, Strategic Planning, Team Leadership, Customer Service, Project Planning, Team Building, Leadership, Microsoft Excel, Budgets, CAD, Process Scheduler, 3D Modeling, Steel Detailing, Steel Buildings, Bass Guitar, Rock Music, Music Performance, Entertainment
Education
Salt Lake Community College 2008 — 2011
Associate’s Degree, 3D CAD and Computer Graphics, 3.8 GPA
Salt Lake Community College 2008 — 2010
Associate’s Degree, General Studies, 3.7 GPA
Nucor Corporation September 2012 - Present
Teleperformance March 2010 - August 2012
Excel Woodworks 2000 - 2008
Skills
Project Management, Process Improvement, Management, Microsoft Office, Strategic Planning, Team Leadership, Customer Service, Project Planning, Team Building, Leadership, Microsoft Excel, Budgets, CAD, Process Scheduler, 3D Modeling, Steel Detailing, Steel Buildings, Bass Guitar, Rock Music, Music Performance, Entertainment
Education
Salt Lake Community College 2008 — 2011
Associate’s Degree, 3D CAD and Computer Graphics, 3.8 GPA
Salt Lake Community College 2008 — 2010
Associate’s Degree, General Studies, 3.7 GPA
Diamond Boston Diamond Boston's Teleperformance Experience January 2014 - January 2015
Job BBA Marketing with Minor in Fine Arts from Pace University 12'
Industry Insurance
Experience
State Farm June 2015 - Present
Teleperformance January 2014 - January 2015
Staples July 2013 - January 2014
Dollar Tree Stores December 2009 - July 2013
Pace University October 2008 - December 2010
Dollar Tree Stores June 2009 - December 2009
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Retail Sales, Store Operations, Inventory Control, Inventory Management, Planograms, Profit, Shrinkage, Cashiering, Driving Results, Merchandise Planning, Customer Satisfaction, Customer Service, Sales, New Store Openings
Education
Pace University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Advertising and Promotion
State Farm June 2015 - Present
Teleperformance January 2014 - January 2015
Staples July 2013 - January 2014
Dollar Tree Stores December 2009 - July 2013
Pace University October 2008 - December 2010
Dollar Tree Stores June 2009 - December 2009
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Retail Sales, Store Operations, Inventory Control, Inventory Management, Planograms, Profit, Shrinkage, Cashiering, Driving Results, Merchandise Planning, Customer Satisfaction, Customer Service, Sales, New Store Openings
Education
Pace University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Advertising and Promotion
Andrea Candelaria Andrea Candelaria's Teleperformance Experience January 1994 - February 2015
Job I am a strong independant proactive woman looking to nurish my passions and attributes in business
Industry Consumer Services
Experience
Steiner Education November 2014 - February 2015
Teleperformance January 1994 - February 2015
Elite Pay Global October 2014 - January 2015
Pagan Family/ Mr.Warren February 2005 - December 2014
Odyssey Upholstery March 2014 - October 2014
ZCMI, Which Watch, Cineplex Odeon November 1994 - January 1995
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Leadership, Microsoft Word, Team Building, Public Speaking, Marketing, Project Management, Sales Management, Social Media, New Business Development, Marketing Strategy, Training, Negotiation, Team Leadership, Budgets, Research, Coaching, Event Planning, Account Management, Business Strategy, Business Development, Operations Management, Process Improvement, Project Planning, Time Management, Public Relations, Social Media Marketing, Event Management, Outlook, Change Management, Strategy, Customer Satisfaction, Teamwork, Teaching, Retail, Contract Negotiation, Social Networking, Photoshop, Advertising, Inventory Management, English, Entrepreneurship, Marketing Communications
Education
Lds Business College 2015 — 2015
Enrollment, Business, Management, Marketing, and Related Support Services
Salt Lake Community College 2015 — 2015
Certification, Business Adminastration, Media web Design, Business Office Tech.
South Park DATC 2012 — 2012
Certification, Microsoft Business Technology
Salt Lake Community College 2005 — 2006
ASSOCIATES, Criminalistics and Criminal Science
Horizonte High School 2003 — 2006
GED plus Diploma, basic
Steiner Education November 2014 - February 2015
Teleperformance January 1994 - February 2015
Elite Pay Global October 2014 - January 2015
Pagan Family/ Mr.Warren February 2005 - December 2014
Odyssey Upholstery March 2014 - October 2014
ZCMI, Which Watch, Cineplex Odeon November 1994 - January 1995
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Leadership, Microsoft Word, Team Building, Public Speaking, Marketing, Project Management, Sales Management, Social Media, New Business Development, Marketing Strategy, Training, Negotiation, Team Leadership, Budgets, Research, Coaching, Event Planning, Account Management, Business Strategy, Business Development, Operations Management, Process Improvement, Project Planning, Time Management, Public Relations, Social Media Marketing, Event Management, Outlook, Change Management, Strategy, Customer Satisfaction, Teamwork, Teaching, Retail, Contract Negotiation, Social Networking, Photoshop, Advertising, Inventory Management, English, Entrepreneurship, Marketing Communications
Education
Lds Business College 2015 — 2015
Enrollment, Business, Management, Marketing, and Related Support Services
Salt Lake Community College 2015 — 2015
Certification, Business Adminastration, Media web Design, Business Office Tech.
South Park DATC 2012 — 2012
Certification, Microsoft Business Technology
Salt Lake Community College 2005 — 2006
ASSOCIATES, Criminalistics and Criminal Science
Horizonte High School 2003 — 2006
GED plus Diploma, basic
Aimee Weatherspoon Aimee Weatherspoon's Teleperformance Experience July 2010 - Present
Job Assistant Contact Center Manager at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance July 2010 - Present
Skills
Call Centers, Contact Centers, Outsourcing, Customer Experience, Call Center Development, Inbound Marketing, Customer Satisfaction, Telemarketing, Team Management, Performance Management, Operations Management, Avaya, Contact Center..., Team Leadership, Contact Center..., Avaya Technologies
Education
Remington College
Teleperformance July 2010 - Present
Skills
Call Centers, Contact Centers, Outsourcing, Customer Experience, Call Center Development, Inbound Marketing, Customer Satisfaction, Telemarketing, Team Management, Performance Management, Operations Management, Avaya, Contact Center..., Team Leadership, Contact Center..., Avaya Technologies
Education
Remington College
Aine King's Teleperformance Experience November 2012 - March 2013
Job Senior Service Representative Funds Administration at BMO Financial Group
Industry Financial Services
Experience
BMO Financial Group May 2015 - Present
BMO Nesbitt Burns October 2014 - May 2015
Danske Bank January 2014 - August 2014
Down Heating Company May 2007 - August 2014
AIB March 2013 - January 2014
Teleperformance November 2012 - March 2013
New Look February 2008 - November 2012
Mercedes-Benz UK Ltd June 2007 - September 2007
Skills
Banking, Retail Banking, Credit, Commercial Banking, Credit Risk, Loans, Financial Risk, Credit Analysis, Risk Management, Payments, Analysis, Cash Management, Credit Cards, Portfolio Management, Customer Service
Education
Queen's University Belfast 2008 — 2011
Geography, Geography
Assumption Grammar School, Ballynahinch 2001 — 2008
BMO Financial Group May 2015 - Present
BMO Nesbitt Burns October 2014 - May 2015
Danske Bank January 2014 - August 2014
Down Heating Company May 2007 - August 2014
AIB March 2013 - January 2014
Teleperformance November 2012 - March 2013
New Look February 2008 - November 2012
Mercedes-Benz UK Ltd June 2007 - September 2007
Skills
Banking, Retail Banking, Credit, Commercial Banking, Credit Risk, Loans, Financial Risk, Credit Analysis, Risk Management, Payments, Analysis, Cash Management, Credit Cards, Portfolio Management, Customer Service
Education
Queen's University Belfast 2008 — 2011
Geography, Geography
Assumption Grammar School, Ballynahinch 2001 — 2008
Jacqueline Buckner Jacqueline Buckner's Teleperformance Experience December 2013 - Present
Job
Industry Hospital & Health Care
Experience
Teleperformance December 2013 - Present
Cayman Islands Health Services Authority October 2007 - June 2012
Skills
Medical Billing, Data Entry, ICD-9, Microsoft Word, Microsoft Excel, HIPAA, Medical Coding, CPT, Outlook, Medical Terminology, EMR, Customer Service
Education
Penn Foster College 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Penn Foster Career School 2010 — 2012
Career Diploma, Medical Billing and Coding
Irving School of Nursing 2004 — 2005
Nursing Assistant
Penn Foster
Associate's degree, Healthcare Management
Teleperformance December 2013 - Present
Cayman Islands Health Services Authority October 2007 - June 2012
Skills
Medical Billing, Data Entry, ICD-9, Microsoft Word, Microsoft Excel, HIPAA, Medical Coding, CPT, Outlook, Medical Terminology, EMR, Customer Service
Education
Penn Foster College 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Penn Foster Career School 2010 — 2012
Career Diploma, Medical Billing and Coding
Irving School of Nursing 2004 — 2005
Nursing Assistant
Penn Foster
Associate's degree, Healthcare Management
Heather Snow Heather Snow's Teleperformance Experience November 2010 - January 2011
Job Product Review at Wayfair
Industry Accounting
Experience
Wayfair July 2013 - Present
Survey Sampling International January 2012 - March 2013
Teleperformance November 2010 - January 2011
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Mathematics, Accounting, Inventory Management, Computer Proficiency, Business Technology, Phone Etiquette, Multi-line Phone, Time Management, Teamwork, Reading Comprehension, Organization, Ten Key, Waitressing, Cash Handling Experience, Telephone Interviewing, Close Attention to..., Survey Design
Education
Ogden-Weber Applied Technology College 2012 — 2013
Wayfair July 2013 - Present
Survey Sampling International January 2012 - March 2013
Teleperformance November 2010 - January 2011
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Mathematics, Accounting, Inventory Management, Computer Proficiency, Business Technology, Phone Etiquette, Multi-line Phone, Time Management, Teamwork, Reading Comprehension, Organization, Ten Key, Waitressing, Cash Handling Experience, Telephone Interviewing, Close Attention to..., Survey Design
Education
Ogden-Weber Applied Technology College 2012 — 2013
Aziza Jackson Aziza Jackson's Teleperformance Experience May 2005 - August 2006
Job Seeking opportunities in customer service in marketing environments
Industry Management Consulting
Experience
Verizon Wireless January 2014 - December 2014
Home Health Connections February 2012 - May 2012
Molina Healthcare September 2011 - February 2012
Anthem April 2010 - August 2011
Anthem November 2009 - April 2010
InfoCision Management Corporation August 2006 - June 2008
Teleperformance May 2005 - August 2006
Skills
Business Strategy, Strategic Planning, Management Consulting, Strategy, Program Management, Project Management, Financial Analysis, Leadership, Change Management, Public Speaking, Research, Microsoft Office, Leadership Development, Management, Business Development, Business Analysis, Process Improvement, Social Media, Marketing Strategy, Microsoft Excel, Music Production, Music Industry, Advertising
Education
Ohio Wesleyan University 2002 — 2006
Bachelor's degree, African-American/Black Studies
Verizon Wireless January 2014 - December 2014
Home Health Connections February 2012 - May 2012
Molina Healthcare September 2011 - February 2012
Anthem April 2010 - August 2011
Anthem November 2009 - April 2010
InfoCision Management Corporation August 2006 - June 2008
Teleperformance May 2005 - August 2006
Skills
Business Strategy, Strategic Planning, Management Consulting, Strategy, Program Management, Project Management, Financial Analysis, Leadership, Change Management, Public Speaking, Research, Microsoft Office, Leadership Development, Management, Business Development, Business Analysis, Process Improvement, Social Media, Marketing Strategy, Microsoft Excel, Music Production, Music Industry, Advertising
Education
Ohio Wesleyan University 2002 — 2006
Bachelor's degree, African-American/Black Studies
Nabila Nova's Teleperformance Experience May 2006 - October 2008
Job MISR at CIBC
Industry International Trade and Development
Experience
CIBC January 2015 - Present
CIBC May 2013 - December 2014
Gatestone & Co. July 2012 - April 2013
U-Haul International, Inc. April 2011 - August 2011
Sears Canada February 2009 - December 2010
Teleperformance May 2006 - October 2008
Ipsos ASI July 2005 - January 2006
Skills
Coaching, Microsoft Word, Event Planning, PowerPoint, International Trade, C++, English, Time Management, Teamwork, Event Management, SPSS, Financial Analysis, Team Management, Public Speaking, Strategic Planning, Project Management, Research, Analysis, Business Strategy, Microsoft Office, Team Building, Social Media, Marketing Strategy, Data Analysis, HTML, Leadership, Outlook, Customer Service, Project Coordination, Microsoft Excel, Project Planning, Team Leadership, Negotiation, Purchasing, Business Planning, Customer Satisfaction, Inventory Management, Market Research, Marketing, Sales
Education
Ryerson University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Global Management
Seneca College of Applied Arts and Technology 2007 — 2010
International Business Administration
CIBC January 2015 - Present
CIBC May 2013 - December 2014
Gatestone & Co. July 2012 - April 2013
U-Haul International, Inc. April 2011 - August 2011
Sears Canada February 2009 - December 2010
Teleperformance May 2006 - October 2008
Ipsos ASI July 2005 - January 2006
Skills
Coaching, Microsoft Word, Event Planning, PowerPoint, International Trade, C++, English, Time Management, Teamwork, Event Management, SPSS, Financial Analysis, Team Management, Public Speaking, Strategic Planning, Project Management, Research, Analysis, Business Strategy, Microsoft Office, Team Building, Social Media, Marketing Strategy, Data Analysis, HTML, Leadership, Outlook, Customer Service, Project Coordination, Microsoft Excel, Project Planning, Team Leadership, Negotiation, Purchasing, Business Planning, Customer Satisfaction, Inventory Management, Market Research, Marketing, Sales
Education
Ryerson University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Global Management
Seneca College of Applied Arts and Technology 2007 — 2010
International Business Administration
Joshua Smuin Joshua Smuin's Teleperformance Experience 2008 - 2011
Job
Industry
Experience
Burger King April 2013 - August 2013
The Results Companies 2012 - 2012
Mcdonald's 2010 - 2011
Teleperformance, 2008 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Photoshop, Public Speaking, Blogging, QuickBooks, Accounting, Budgets, Negotiation, Teamwork, Strategic Planning, Data Entry, Administration, Team Building, Retail
Education
Provo College-Provo 2013 — 2014
Office and Administration Diploma, Office and Adimistration
Snow College, Ephraim UT 2002 — 2003
1 year of college completed, Construction Management
Burger King April 2013 - August 2013
The Results Companies 2012 - 2012
Mcdonald's 2010 - 2011
Teleperformance, 2008 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Photoshop, Public Speaking, Blogging, QuickBooks, Accounting, Budgets, Negotiation, Teamwork, Strategic Planning, Data Entry, Administration, Team Building, Retail
Education
Provo College-Provo 2013 — 2014
Office and Administration Diploma, Office and Adimistration
Snow College, Ephraim UT 2002 — 2003
1 year of college completed, Construction Management
Lisa Kippen Lisa Kippen's Teleperformance Experience 2008 - 2009
Job Cosmetologist
Industry Consumer Services
Experience
Self-employed February 2013 - Present
Internal Revenue Service March 2013 - June 2013
Lee's Mongolian BBQ May 2009 - October 2012
Teleperformance 2008 - 2009
The Franklin Group 2007 - 2009
Flying J Restaurant 2007 - 2009
Weber Human Services 2004 - 2007
Blomquist & Hale Consulting Inc. 1998 - 2007
Fresenius Medical Care 2000 - 2000
Hardy Enterprises (Texaco) 1995 - 1995
Skills
Office Administration, Cosmetology, Customer Service, Accounting, meat wrapper, cashier, Harvard Graphics, Dbase, Microsoft Office, Microsoft Works, POS, Typing, Writing, Creative Writing, DOS, Dosshell, Windows 7, Windows XP Pro, Telephone Skills, Telemarketing, Communication Skills, Presentations, Human Performance, Dance, Data Entry, machine operation, Real Estate, recordkeeping, Web Design, Processors, Food Service Operations, Marketing
Education
Ogden-Weber Applied Technology College 2010 — 2013
Bachelor of Science (BS), Cosmetology/Cosmetologist, General
Weber State University 1998 — 2010
Bachelor of Applied Science (BASc), Social Work - Human Performance, 3.07
Washington Adult High School
High School Diploma, General Studies
Self-employed February 2013 - Present
Internal Revenue Service March 2013 - June 2013
Lee's Mongolian BBQ May 2009 - October 2012
Teleperformance 2008 - 2009
The Franklin Group 2007 - 2009
Flying J Restaurant 2007 - 2009
Weber Human Services 2004 - 2007
Blomquist & Hale Consulting Inc. 1998 - 2007
Fresenius Medical Care 2000 - 2000
Hardy Enterprises (Texaco) 1995 - 1995
Skills
Office Administration, Cosmetology, Customer Service, Accounting, meat wrapper, cashier, Harvard Graphics, Dbase, Microsoft Office, Microsoft Works, POS, Typing, Writing, Creative Writing, DOS, Dosshell, Windows 7, Windows XP Pro, Telephone Skills, Telemarketing, Communication Skills, Presentations, Human Performance, Dance, Data Entry, machine operation, Real Estate, recordkeeping, Web Design, Processors, Food Service Operations, Marketing
Education
Ogden-Weber Applied Technology College 2010 — 2013
Bachelor of Science (BS), Cosmetology/Cosmetologist, General
Weber State University 1998 — 2010
Bachelor of Applied Science (BASc), Social Work - Human Performance, 3.07
Washington Adult High School
High School Diploma, General Studies
Eric Reichman Eric Reichman's Teleperformance Experience May 2013 - Present
Job Customer Service Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance May 2013 - Present
Education
Palm Beach Community College 2010 — 2012
Teleperformance May 2013 - Present
Education
Palm Beach Community College 2010 — 2012
Carissa Willis Carissa Willis's Teleperformance Experience May 2015 - Present
Job Secretary at Willis Roofing & Sheet Metal
Industry Construction
Experience
Teleperformance May 2015 - Present
Willis Roofing & Sheet Metal May 2008 - Present
P & H Roofing, Inc. November 2004 - January 2006
Skills
Electronic Filing, Microsoft Office, Microsoft Word, Microsoft Excel, Switchboard, Company Newsletters, Billing Services, Payroll, Computer Proficiency, Typing 60 WPM, Data Entry, Email Clients, Advertising, Invoicing, Project Bidding, Shipping & Receiving, Petty Cash, Supply Ordering, Ordering Office Supplies, Airline Reservations, Hotel Booking, Switchboard Operator, Message Taking, Group Meetings
Education
Ohio Christian University 2014 — 2018
Substance Abuse/Addiction Counseling
Teleperformance May 2015 - Present
Willis Roofing & Sheet Metal May 2008 - Present
P & H Roofing, Inc. November 2004 - January 2006
Skills
Electronic Filing, Microsoft Office, Microsoft Word, Microsoft Excel, Switchboard, Company Newsletters, Billing Services, Payroll, Computer Proficiency, Typing 60 WPM, Data Entry, Email Clients, Advertising, Invoicing, Project Bidding, Shipping & Receiving, Petty Cash, Supply Ordering, Ordering Office Supplies, Airline Reservations, Hotel Booking, Switchboard Operator, Message Taking, Group Meetings
Education
Ohio Christian University 2014 — 2018
Substance Abuse/Addiction Counseling
Salma Rudi Salma Rudi's Teleperformance Experience August 2013 - Present
Job United Healthcare PDP Agent
Industry Mental Health Care
Experience
Teleperformance August 2013 - Present
The Arc June 2011 - April 2012
Lord & Taylor January 2007 - January 2008
DMac International October 2005 - January 2007
Skills
Psychology, Mental Health Counseling, Community Outreach, Program Development, Nonprofits, Social Services, Mental Health, Medication..., Use of Handcuffs, Loss Prevention..., Workforce Sensitivity, Abuse & Neglect..., Unusual Incident Report..., Trained in Use of Force, Access, Excel, PowerPoint, Linux Database, Broker Forums, Microsoft Office Xp, Training, Fundraising, Program Management, Public Speaking, Microsoft Excel, SPSS, Customer Service, Policy
Education
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2010
Bachelor of Arts (B.A.), Psychology with a focus on Advanced Developmental Cognition
Thomas Edison State College
Graduate Certificate in Online Learning and Teaching, Pedigogy
Teleperformance August 2013 - Present
The Arc June 2011 - April 2012
Lord & Taylor January 2007 - January 2008
DMac International October 2005 - January 2007
Skills
Psychology, Mental Health Counseling, Community Outreach, Program Development, Nonprofits, Social Services, Mental Health, Medication..., Use of Handcuffs, Loss Prevention..., Workforce Sensitivity, Abuse & Neglect..., Unusual Incident Report..., Trained in Use of Force, Access, Excel, PowerPoint, Linux Database, Broker Forums, Microsoft Office Xp, Training, Fundraising, Program Management, Public Speaking, Microsoft Excel, SPSS, Customer Service, Policy
Education
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2010
Bachelor of Arts (B.A.), Psychology with a focus on Advanced Developmental Cognition
Thomas Edison State College
Graduate Certificate in Online Learning and Teaching, Pedigogy
Melanie Payne Melanie Payne's Teleperformance Experience May 2004 - June 2007
Job Senior HR Manager (Business Partner & Training) at TMX Group
Industry Human Resources
Experience
TMX Group January 2015 - Present
TMX Group August 2013 - Present
The Canadian Depository for Securities Limited (CDS) November 2009 - July 2013
Canadian Depository for Securities June 2007 - 2009
Teleperformance May 2004 - June 2007
Teleperformance March 2002 - April 2004
Skills
Talent Management, Business Insights, Performance Management, Talent Acquisition, Recruiting, Employee Relations, Employment Law, Labor Relations, Coaching, Team Building, Management, Time Management, Leadership, Training, Process Improvement, System Administration, Organizational..., Human Resources, HRIS, Vendor Management, Applicant Tracking..., HR Consulting, Negotiation, Team Leadership, Interviews, Leadership Development, Organizational..., Employee Engagement, Career Counseling, Employee Training, Organizational Design, Executive Search, Policy, Technical Recruiting, Sourcing, Personnel Management, Succession Planning, Workforce Planning, Change Management, Employee Benefits, Executive Coaching, Training Delivery, Onboarding, Career Development, Deferred Compensation, Screening Resumes, New Hire Orientations, Administration, Contract Recruitment, Screening
Education
University of Toronto - Rotman School of Management
Ryerson University
BA
Seneca College of Applied Arts and Technology
Seneca College of Applied Arts and Technology
Diploma
TMX Group January 2015 - Present
TMX Group August 2013 - Present
The Canadian Depository for Securities Limited (CDS) November 2009 - July 2013
Canadian Depository for Securities June 2007 - 2009
Teleperformance May 2004 - June 2007
Teleperformance March 2002 - April 2004
Skills
Talent Management, Business Insights, Performance Management, Talent Acquisition, Recruiting, Employee Relations, Employment Law, Labor Relations, Coaching, Team Building, Management, Time Management, Leadership, Training, Process Improvement, System Administration, Organizational..., Human Resources, HRIS, Vendor Management, Applicant Tracking..., HR Consulting, Negotiation, Team Leadership, Interviews, Leadership Development, Organizational..., Employee Engagement, Career Counseling, Employee Training, Organizational Design, Executive Search, Policy, Technical Recruiting, Sourcing, Personnel Management, Succession Planning, Workforce Planning, Change Management, Employee Benefits, Executive Coaching, Training Delivery, Onboarding, Career Development, Deferred Compensation, Screening Resumes, New Hire Orientations, Administration, Contract Recruitment, Screening
Education
University of Toronto - Rotman School of Management
Ryerson University
BA
Seneca College of Applied Arts and Technology
Seneca College of Applied Arts and Technology
Diploma
Jesse Traucht's Teleperformance Experience 2005 - 2007
Job Account Operations Manager at CDK Global
Industry Information Services
Experience
CDK Global July 2008 - Present
Integralink August 2006 - July 2008
Teleperformance 2005 - 2007
Skills
Account Management, Customer Service, Call Center, Customer Retention, Sales Process, CRM, Process Improvement, Customer Satisfaction, Solution Selling, Team Leadership, Salesforce.com, Sales Operations, Cold Calling, Call Centers, B2B, Vendor Management, Lead Generation, Management, Leadership, Team Building, Project Management, Training, Microsoft Office
Education
The Ohio State University 2003 — 2006
Associate's Degree
Ohio Northern University
CDK Global July 2008 - Present
Integralink August 2006 - July 2008
Teleperformance 2005 - 2007
Skills
Account Management, Customer Service, Call Center, Customer Retention, Sales Process, CRM, Process Improvement, Customer Satisfaction, Solution Selling, Team Leadership, Salesforce.com, Sales Operations, Cold Calling, Call Centers, B2B, Vendor Management, Lead Generation, Management, Leadership, Team Building, Project Management, Training, Microsoft Office
Education
The Ohio State University 2003 — 2006
Associate's Degree
Ohio Northern University
Melissa Hamed Melissa Hamed's Teleperformance Experience November 2013 - September 2014
Job Data/Research/Trainer
Industry Research
Experience
Teleperformance November 2013 - September 2014
Mound St Market September 2011 - November 2013
Nations Valuation Services August 2010 - January 2011
J.P. Morgan September 2004 - July 2009
Chase Home Finance January 2000 - January 2004
Skills
Customer Service, Databases, Microsoft Excel, Access, Requirements Analysis, Management, Vendor Management, SDLC, Loans, Risk Management, Microsoft Office, Banking, Visio, Recruiting, Team Leadership, Business Analysis, Mortgage Lending, Credit, CRM, Team Building, Training, Project Management, Marketing, Business Development, Process Improvement
Education
Radford University 1995 — 1997
BA, Marketing
Teleperformance November 2013 - September 2014
Mound St Market September 2011 - November 2013
Nations Valuation Services August 2010 - January 2011
J.P. Morgan September 2004 - July 2009
Chase Home Finance January 2000 - January 2004
Skills
Customer Service, Databases, Microsoft Excel, Access, Requirements Analysis, Management, Vendor Management, SDLC, Loans, Risk Management, Microsoft Office, Banking, Visio, Recruiting, Team Leadership, Business Analysis, Mortgage Lending, Credit, CRM, Team Building, Training, Project Management, Marketing, Business Development, Process Improvement
Education
Radford University 1995 — 1997
BA, Marketing
Craig Steinhauser Craig Steinhauser's Teleperformance Experience January 2012 - June 2012
Job Help Desk at OMG Tech Help
Industry Information Technology and Services
Experience
OMG Tech Help January 2014 - Present
Jay Shapiro Computers March 2012 - December 2013
Teleperformance January 2012 - June 2012
DedicatedIT October 2011 - January 2012
Skills
Technical Support, Service Delivery, Active Directory, Contact Centers, Windows Server, Troubleshooting, Avaya, Call Centers, ITIL, Operating Systems, VMware, TCP/IP
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 1998
Bachelor of Arts (BA), English Language and Literature, General
PC Professor
OMG Tech Help January 2014 - Present
Jay Shapiro Computers March 2012 - December 2013
Teleperformance January 2012 - June 2012
DedicatedIT October 2011 - January 2012
Skills
Technical Support, Service Delivery, Active Directory, Contact Centers, Windows Server, Troubleshooting, Avaya, Call Centers, ITIL, Operating Systems, VMware, TCP/IP
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 1998
Bachelor of Arts (BA), English Language and Literature, General
PC Professor
James Piatek's Teleperformance Experience October 2014 - Present
Job Customerservice Representative
Industry Telecommunications
Experience
Teleperformance October 2014 - Present
Aflac April 2014 - October 2014
Porter Health Care System July 2012 - December 2013
UGN, Inc. 2007 - 2009
UGN, Inc. 1999 - 2007
Skills
Toyota Production System, Lean Manufacturing, Value Stream Mapping, Continuous Improvement, Six Sigma, Automotive, 5S, Kaizen, Kanban, APQP, PPAP, TS16949, Manufacturing, TPM, Process Improvement, ISO, Engineering Management, Inventory Management, Process Engineering, MRP
Education
Purdue University-North Central Campus 2009 — 2012
Bachelor's Degree, Organizational Leadership & Supervision
Teleperformance October 2014 - Present
Aflac April 2014 - October 2014
Porter Health Care System July 2012 - December 2013
UGN, Inc. 2007 - 2009
UGN, Inc. 1999 - 2007
Skills
Toyota Production System, Lean Manufacturing, Value Stream Mapping, Continuous Improvement, Six Sigma, Automotive, 5S, Kaizen, Kanban, APQP, PPAP, TS16949, Manufacturing, TPM, Process Improvement, ISO, Engineering Management, Inventory Management, Process Engineering, MRP
Education
Purdue University-North Central Campus 2009 — 2012
Bachelor's Degree, Organizational Leadership & Supervision
Mariah Zahir Mariah Zahir's Teleperformance Experience May 2007 - December 2008
Job Network Designer
Industry Telecommunications
Experience
Rogers Communications May 2012 - Present
Rogers Communications May 2011 - May 2012
IBM Canada Ltd. May 2009 - September 2010
Teleperformance May 2007 - December 2008
Skills
Telecommunications, Software Development, Integration, Project Management, Visio, Engineering, C, Team Leadership, Project Planning, Electronics, Java, Matlab, Requirements Analysis, Systems Engineering, C++, Management, Analysis
Education
Ryerson University 2006 — 2011
Bachelor's degree, Electrical Engineering
Sherwood Academy
Rogers Communications May 2012 - Present
Rogers Communications May 2011 - May 2012
IBM Canada Ltd. May 2009 - September 2010
Teleperformance May 2007 - December 2008
Skills
Telecommunications, Software Development, Integration, Project Management, Visio, Engineering, C, Team Leadership, Project Planning, Electronics, Java, Matlab, Requirements Analysis, Systems Engineering, C++, Management, Analysis
Education
Ryerson University 2006 — 2011
Bachelor's degree, Electrical Engineering
Sherwood Academy
Barbara Richards-Williams Barbara Richards-Williams's Teleperformance Experience April 2012 - February 2013
Job Actively Seeking Employment
Industry Financial Services
Experience
Teleperformance April 2012 - February 2013
Supreme Sealcoating January 2011 - April 2012
JPMorgan Chase October 2009 - December 2010
World Savings 2007 - 2007
New York Life November 2005 - September 2006
HD SUPPLY MIAMI August 2000 - January 2005
HD Supply 2000 - 2005
HD SUPPLY POMPANO August 1998 - August 2000
HD SUPPLY POMPANO May 1997 - August 1998
HD SUPPLY POMPANO June 1995 - May 1997
Skills
Series 6, Mutual Funds, Banking, Retirement, Credit, Insurance, Investments, Life Insurance, 401k, Loans, Employee Benefits, Finance, Sales, Customer Service, Human Resources, Accounts Receivable
Education
Palm Beach Community College
Certification, Insurance, Annuities
Teleperformance April 2012 - February 2013
Supreme Sealcoating January 2011 - April 2012
JPMorgan Chase October 2009 - December 2010
World Savings 2007 - 2007
New York Life November 2005 - September 2006
HD SUPPLY MIAMI August 2000 - January 2005
HD Supply 2000 - 2005
HD SUPPLY POMPANO August 1998 - August 2000
HD SUPPLY POMPANO May 1997 - August 1998
HD SUPPLY POMPANO June 1995 - May 1997
Skills
Series 6, Mutual Funds, Banking, Retirement, Credit, Insurance, Investments, Life Insurance, 401k, Loans, Employee Benefits, Finance, Sales, Customer Service, Human Resources, Accounts Receivable
Education
Palm Beach Community College
Certification, Insurance, Annuities
Herb Thorndal Herb Thorndal's Teleperformance Experience May 2012 - July 2013
Job Account Executive at WSYXTV Channel 6 ABC for Columbus, OH
Industry Broadcast Media
Experience
Viamedia November 2014 - Present
Viamedia/WOW Cable 2014 - 2015
WSYX-TV6 July 2013 - September 2014
Teleperformance May 2012 - July 2013
WCSN-LD Television June 2011 - August 2012
Executive Promotions June 2011 - December 2011
World Wide Services January 2011 - June 2011
Lady Irish BB 2008 - 2011
Merchant Leaders of Columbus 2010 - 2010
WDEM-TV 2009 - 2009
Skills
Social Media Marketing, New Media, New Business Development, Promotions, Social Media, Television, Research, Marketing Strategy, Advertising, Customer Relations, Digital Media, Negotiation, Advertising Sales, Copywriting, Marketing Communications, Sales Management, Strategic Planning, Broadcast, Online Marketing, Competitive Analysis, Public Speaking, Public Relations, Creative Problem Solving, Video, Contract Negotiation, Team Building, Budgeting, Account Management, Media Planning, Writing, Brand Development, Strategic Partnerships, Creative Development, Budgets, Marketing, Customer Service, Social Networking, Event Management, Entrepreneurship, Online Advertising, Sales, Creative Direction, Digital Marketing, Event Planning, Facebook, Leadership, Selling, Email Marketing, Integrated Marketing, Mobile Marketing
Education
Ohio University 1979 — 1980
Masters, not completed, Latin American Studies
The University of North Dakota 1973 — 1974
BA, Anthropology
Viamedia November 2014 - Present
Viamedia/WOW Cable 2014 - 2015
WSYX-TV6 July 2013 - September 2014
Teleperformance May 2012 - July 2013
WCSN-LD Television June 2011 - August 2012
Executive Promotions June 2011 - December 2011
World Wide Services January 2011 - June 2011
Lady Irish BB 2008 - 2011
Merchant Leaders of Columbus 2010 - 2010
WDEM-TV 2009 - 2009
Skills
Social Media Marketing, New Media, New Business Development, Promotions, Social Media, Television, Research, Marketing Strategy, Advertising, Customer Relations, Digital Media, Negotiation, Advertising Sales, Copywriting, Marketing Communications, Sales Management, Strategic Planning, Broadcast, Online Marketing, Competitive Analysis, Public Speaking, Public Relations, Creative Problem Solving, Video, Contract Negotiation, Team Building, Budgeting, Account Management, Media Planning, Writing, Brand Development, Strategic Partnerships, Creative Development, Budgets, Marketing, Customer Service, Social Networking, Event Management, Entrepreneurship, Online Advertising, Sales, Creative Direction, Digital Marketing, Event Planning, Facebook, Leadership, Selling, Email Marketing, Integrated Marketing, Mobile Marketing
Education
Ohio University 1979 — 1980
Masters, not completed, Latin American Studies
The University of North Dakota 1973 — 1974
BA, Anthropology
William McCloud William McCloud's Teleperformance Experience October 2007 - April 2008
Job Kitchen Staff at Tomato Bar Pizza Bakery
Industry Restaurants
Experience
Tomato Bar Pizza Bakery February 2015 - Present
Phantom Fireworks May 2012 - Present
Purdue University Calumet January 2011 - Present
Albanese Confectionery Group, Inc. March 2014 - August 2014
Horseshoe Casino December 2013 - March 2014
Purdue University - Department of Housing and Residential Education May 2011 - August 2011
edgewater Systems June 2010 - August 2010
Teleperformance October 2007 - April 2008
Skills
Typing, Communication, Team Building, Team Leadership, Computer Proficiency, Cooking, Baking, Report Writing, Customer Service, Sales, Barista Training
Education
Purdue University North Central 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Purdue University Calumet 2009 — 2015
Bachelor’s Degree, Hospitality & Tourism Management
Tomato Bar Pizza Bakery February 2015 - Present
Phantom Fireworks May 2012 - Present
Purdue University Calumet January 2011 - Present
Albanese Confectionery Group, Inc. March 2014 - August 2014
Horseshoe Casino December 2013 - March 2014
Purdue University - Department of Housing and Residential Education May 2011 - August 2011
edgewater Systems June 2010 - August 2010
Teleperformance October 2007 - April 2008
Skills
Typing, Communication, Team Building, Team Leadership, Computer Proficiency, Cooking, Baking, Report Writing, Customer Service, Sales, Barista Training
Education
Purdue University North Central 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Purdue University Calumet 2009 — 2015
Bachelor’s Degree, Hospitality & Tourism Management
David Martinsen's Teleperformance Experience August 2005 - July 2009
Job Director of Business Intelligence at The Results Companies
Industry Consumer Services
Experience
The Results Companies June 2014 - Present
The Results Companies November 2010 - June 2014
The Results Companies January 2010 - February 2011
The Results Companies July 2009 - January 2010
Teleperformance August 2005 - July 2009
TeleperformanceUSA / Argentina April 2003 - May 2005
Premier Support (Packard Bell / NEC) 1997 - 1999
Skills
Call Centers, Leadership, Management, Call Center, Performance Management, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Coaching, Offshoring, Avaya, Business Intelligence, Speech Analytics, Data Visualization, Operations Management, Vendor Management, Inbound Marketing, Process Improvement, Technical Support, Customer Satisfaction, Team Leadership, Customer Retention, Call Center Development, Team Building, Training, CRM, Business Process..., Team Management, Quality Assurance, Analysis, Telecommunications, Service Delivery, Telemarketing, Six Sigma, Program Management, Outsourcing Management, Account Management, Business Analysis, Key Performance..., Metrics, Business Development, Analytics, Workforce Management, Avaya Technologies
Education
Landmark Education 2007 — 2015
Salt Lake Community College 1996 — 1998
Mechanical Engineering, Mechanical Engineering
The Results Companies June 2014 - Present
The Results Companies November 2010 - June 2014
The Results Companies January 2010 - February 2011
The Results Companies July 2009 - January 2010
Teleperformance August 2005 - July 2009
TeleperformanceUSA / Argentina April 2003 - May 2005
Premier Support (Packard Bell / NEC) 1997 - 1999
Skills
Call Centers, Leadership, Management, Call Center, Performance Management, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Coaching, Offshoring, Avaya, Business Intelligence, Speech Analytics, Data Visualization, Operations Management, Vendor Management, Inbound Marketing, Process Improvement, Technical Support, Customer Satisfaction, Team Leadership, Customer Retention, Call Center Development, Team Building, Training, CRM, Business Process..., Team Management, Quality Assurance, Analysis, Telecommunications, Service Delivery, Telemarketing, Six Sigma, Program Management, Outsourcing Management, Account Management, Business Analysis, Key Performance..., Metrics, Business Development, Analytics, Workforce Management, Avaya Technologies
Education
Landmark Education 2007 — 2015
Salt Lake Community College 1996 — 1998
Mechanical Engineering, Mechanical Engineering
Morganna Allen's Teleperformance Experience August 2006 - March 2009
Job Pharmacist
Industry Pharmaceuticals
Experience
Medical Arts Pharmacy May 2011 - Present
Teleperformance August 2006 - March 2009
Giant Eagle January 2005 - April 2006
Kroger December 2002 - February 2004
Rite Aid Pharmacy February 2001 - December 2002
CVS Caremark Corporation June 1999 - February 2001
Skills
PowerPoint, Microsoft Office, Pharmacy, Customer Service, Networking, Computer Hardware, Technical Support, XP, Windows, Windows 7
Education
Ohio Northern University 1994 — 1999
Bachelor of Science, Pharmacy
Medical Arts Pharmacy May 2011 - Present
Teleperformance August 2006 - March 2009
Giant Eagle January 2005 - April 2006
Kroger December 2002 - February 2004
Rite Aid Pharmacy February 2001 - December 2002
CVS Caremark Corporation June 1999 - February 2001
Skills
PowerPoint, Microsoft Office, Pharmacy, Customer Service, Networking, Computer Hardware, Technical Support, XP, Windows, Windows 7
Education
Ohio Northern University 1994 — 1999
Bachelor of Science, Pharmacy
Joshua Clayton's Teleperformance Experience October 2006 - August 2007
Job Software Engineer at United Western Technologies
Industry Mechanical or Industrial Engineering
Experience
United Western Technologies November 2012 - Present
ZanttZ, Inc. August 2011 - September 2012
Data2Logistics March 2007 - July 2011
Teleperformance October 2006 - August 2007
PC Club 2003 - 2006
Skills
C, C++, Python, Continuous Integration, Agile Methodologies, Linux Kernel, Kernel Drivers, Embedded C, Software Engineering, Subversion, Databases, Programming, Software Development, T-SQL, C#, Visual Basic, Unix Shell Scripting, Software Build, Bash, Shell Scripting, Linux, Windows, XML, Cloud Computing, Delphi, VBScript, SQL, .NET, Microsoft SQL Server
Education
Weber State University 2009 — 2011
Bachelor of Science, Computer Science
Salt Lake Community College 2006 — 2008
AS, Computer Science
United Western Technologies November 2012 - Present
ZanttZ, Inc. August 2011 - September 2012
Data2Logistics March 2007 - July 2011
Teleperformance October 2006 - August 2007
PC Club 2003 - 2006
Skills
C, C++, Python, Continuous Integration, Agile Methodologies, Linux Kernel, Kernel Drivers, Embedded C, Software Engineering, Subversion, Databases, Programming, Software Development, T-SQL, C#, Visual Basic, Unix Shell Scripting, Software Build, Bash, Shell Scripting, Linux, Windows, XML, Cloud Computing, Delphi, VBScript, SQL, .NET, Microsoft SQL Server
Education
Weber State University 2009 — 2011
Bachelor of Science, Computer Science
Salt Lake Community College 2006 — 2008
AS, Computer Science
Neel Aroon's Teleperformance Experience February 2015 - Present
Job Customer Service Representative at Teleperformance
Industry Government Administration
Experience
Teleperformance February 2015 - Present
Robbins Gioia May 2007 - April 2014
University of Kentucky June 2005 - April 2007
Skills
Policy Analysis, Government, Policy, National Security, Military, Public Speaking, Analysis, Program Management, Leadership, Event Planning, Security Clearance, Defense, Proposal Writing, DoD, Homeland Security, Training, Team Leadership, Strategic Planning, Data Analysis, Process Improvement, Public Policy, Software Documentation, Research, Leadership Development, International Relations, Management Consulting, Change Management, SharePoint, Organizational..., Integration, Cross-functional Team..., Management, PMP, Project Planning, Market Research, Qualitative Research, Business Strategy, Business Analysis, Visio, Fundraising, Business Development, Government Contracting, Risk Management, Six Sigma, Business Intelligence, Requirements Analysis, Business Process..., Technical Writing, Team Building, Governance
Education
University of Kentucky 2004 — 2006
MA, Commerce
Penn State University
Teleperformance February 2015 - Present
Robbins Gioia May 2007 - April 2014
University of Kentucky June 2005 - April 2007
Skills
Policy Analysis, Government, Policy, National Security, Military, Public Speaking, Analysis, Program Management, Leadership, Event Planning, Security Clearance, Defense, Proposal Writing, DoD, Homeland Security, Training, Team Leadership, Strategic Planning, Data Analysis, Process Improvement, Public Policy, Software Documentation, Research, Leadership Development, International Relations, Management Consulting, Change Management, SharePoint, Organizational..., Integration, Cross-functional Team..., Management, PMP, Project Planning, Market Research, Qualitative Research, Business Strategy, Business Analysis, Visio, Fundraising, Business Development, Government Contracting, Risk Management, Six Sigma, Business Intelligence, Requirements Analysis, Business Process..., Technical Writing, Team Building, Governance
Education
University of Kentucky 2004 — 2006
MA, Commerce
Penn State University
Jeff Tiberend's Teleperformance Experience March 2008 - August 2008
Job Experienced Computer Technician
Industry Information Technology and Services
Experience
Affiliated Computer Services, Inc. July 2009 - January 2011
Teleperformance March 2008 - August 2008
Teleperformance August 1998 - May 1999
Qulity Composites September 1995 - April 1998
Skills
Troubleshooting, Customer Service, IVR, Windows, Operating Systems, Technical Support, Network Administration, Software Documentation, Routers, Call Centers, Software Installation, Windows 7, Computer Hardware, System Administration
Education
Salt Lake Community College 1999 — 2001
N/A, Electronics
Southwestern Illinois College 1990 — 1992
Computer Information Systems
Affiliated Computer Services, Inc. July 2009 - January 2011
Teleperformance March 2008 - August 2008
Teleperformance August 1998 - May 1999
Qulity Composites September 1995 - April 1998
Skills
Troubleshooting, Customer Service, IVR, Windows, Operating Systems, Technical Support, Network Administration, Software Documentation, Routers, Call Centers, Software Installation, Windows 7, Computer Hardware, System Administration
Education
Salt Lake Community College 1999 — 2001
N/A, Electronics
Southwestern Illinois College 1990 — 1992
Computer Information Systems
Giovanna Toledo's Teleperformance Experience January 2008 - June 2009
Job SQL Server DBA at SEI
Industry Information Technology and Services
Experience
SEI September 2013 - Present
MTPCS, LLC DBA Cellular One March 2011 - March 2013
Teleperformance January 2008 - June 2009
NHS North Western Human Services November 2006 - December 2007
Skills
Replication, Backup/Restore, SSIS, SSRS, DTS, Log Shipping, Mirroring, Stored Procedures, Microsoft SQL Server, Data Migration, T-SQL, Security, Disaster Recovery, Database Administration, Databases, Troubleshooting, Analysis Services, Access, SQL Tuning, Relational Databases, SQL
Education
Microsoft Certification 2010 — 2010
MCTS Certification SQL Server 2005 Implementing and Maintenance, MSIS
Penn State University 1998 — 2000
Bachelor of Science, Management Science and Information Systems (MSIS)
SEI September 2013 - Present
MTPCS, LLC DBA Cellular One March 2011 - March 2013
Teleperformance January 2008 - June 2009
NHS North Western Human Services November 2006 - December 2007
Skills
Replication, Backup/Restore, SSIS, SSRS, DTS, Log Shipping, Mirroring, Stored Procedures, Microsoft SQL Server, Data Migration, T-SQL, Security, Disaster Recovery, Database Administration, Databases, Troubleshooting, Analysis Services, Access, SQL Tuning, Relational Databases, SQL
Education
Microsoft Certification 2010 — 2010
MCTS Certification SQL Server 2005 Implementing and Maintenance, MSIS
Penn State University 1998 — 2000
Bachelor of Science, Management Science and Information Systems (MSIS)
Eric Dodds's Teleperformance Experience 2005 - 2006
Job IT Help Desk Technician at Mills James Productions
Industry Media Production
Experience
Mills James Productions October 2013 - Present
StopSet Media September 2013 - Present
Shadowbox Live October 2009 - Present
Hondros Learning October 2011 - October 2013
Ohio University 2006 - 2009
Teleperformance 2005 - 2006
Skills
Audio Engineering, Audio Editing, Video Editing, Video Production, Computer Hardware, Computer Repair, Audio Visual Integration, Consumer Electronics, Sound, Camera Operating, Final Cut Studio
Education
Ohio University 2005 — 2009
Bachelor of Science, Audio Post-Production
Mills James Productions October 2013 - Present
StopSet Media September 2013 - Present
Shadowbox Live October 2009 - Present
Hondros Learning October 2011 - October 2013
Ohio University 2006 - 2009
Teleperformance 2005 - 2006
Skills
Audio Engineering, Audio Editing, Video Editing, Video Production, Computer Hardware, Computer Repair, Audio Visual Integration, Consumer Electronics, Sound, Camera Operating, Final Cut Studio
Education
Ohio University 2005 — 2009
Bachelor of Science, Audio Post-Production
Fernando Chen's Teleperformance Experience March 2007 - Present
Job Software Developer at Cross Current Corporation
Industry Information Technology and Services
Experience
Cross Current Corporation April 2013 - Present
Teleperformance March 2007 - Present
Drug Information Association December 2010 - April 2013
Skills
Databases, SSIS, Microsoft SQL Server, .NET, Data Warehousing, Crystal Reports, T-SQL, TMAR's Personify, SSRS, Database Design, SQL
Education
Penn State University 2002 — 2006
BS, Information Sciences and Technology
Cross Current Corporation April 2013 - Present
Teleperformance March 2007 - Present
Drug Information Association December 2010 - April 2013
Skills
Databases, SSIS, Microsoft SQL Server, .NET, Data Warehousing, Crystal Reports, T-SQL, TMAR's Personify, SSRS, Database Design, SQL
Education
Penn State University 2002 — 2006
BS, Information Sciences and Technology
donna lajoie's Teleperformance Experience March 2010 - Present
Job service rep at teleperformance
Industry Retail
Experience
teleperformance March 2010 - Present
united dariy farmers August 2008 - Present
Chipotle mexican grill May 2008 - November 2009
Education
Otterbein University 1981 — 1982
none, mathematics
Otterbein University 1981 — 1982
math, computer science and physics
teleperformance March 2010 - Present
united dariy farmers August 2008 - Present
Chipotle mexican grill May 2008 - November 2009
Education
Otterbein University 1981 — 1982
none, mathematics
Otterbein University 1981 — 1982
math, computer science and physics
Soroush Zaryoun's Teleperformance Experience March 2003 - November 2007
Job Strategic Solution Consultant at Verint
Industry Information Technology and Services
Experience
Verint December 2014 - Present
Ancestry.com July 2011 - December 2014
eBay July 2009 - June 2011
O'Currance November 2007 - July 2009
Teleperformance March 2003 - November 2007
Skills
Outsourcing, CRM, Management, Forecasting, Workforce Management, Project Planning, Data Analysis, Customer Experience, Budgets, Strategic Planning, BPO
Education
University of Utah - David Eccles School of Business 2013 — 2015
Master of Business Administration (MBA)
University of Utah 2006 — 2011
Economics
Salt Lake Community College 2001 — 2004
None
Verint December 2014 - Present
Ancestry.com July 2011 - December 2014
eBay July 2009 - June 2011
O'Currance November 2007 - July 2009
Teleperformance March 2003 - November 2007
Skills
Outsourcing, CRM, Management, Forecasting, Workforce Management, Project Planning, Data Analysis, Customer Experience, Budgets, Strategic Planning, BPO
Education
University of Utah - David Eccles School of Business 2013 — 2015
Master of Business Administration (MBA)
University of Utah 2006 — 2011
Economics
Salt Lake Community College 2001 — 2004
None
Amanda Caines, MBA's Teleperformance Experience October 2004 - March 2006
Job Service Clerk at Weltman, Weinberg & Reis
Industry Legal Services
Experience
Ohio Office of Budget and Management September 2012 - Present
Aetna December 2011 - September 2012
Weltman, Weinberg & Reis July 2009 - December 2011
Whitehall Yearling High School June 2008 - June 2010
3SG Corporation August 2006 - July 2009
Title First Agency July 2006 - October 2006
Teleperformance October 2004 - March 2006
Education
Ohio Dominican University 2008 — 2010
Masters, Business Administration
Otterbein University 2002 — 2006
Bachelor of Arts, Journalism, Dance
Ohio Office of Budget and Management September 2012 - Present
Aetna December 2011 - September 2012
Weltman, Weinberg & Reis July 2009 - December 2011
Whitehall Yearling High School June 2008 - June 2010
3SG Corporation August 2006 - July 2009
Title First Agency July 2006 - October 2006
Teleperformance October 2004 - March 2006
Education
Ohio Dominican University 2008 — 2010
Masters, Business Administration
Otterbein University 2002 — 2006
Bachelor of Arts, Journalism, Dance
James Colman's Teleperformance Experience April 2014 - Present
Job Technical Support Engineer at Teleperformance
Industry Telecommunications
Experience
Teleperformance April 2014 - Present
Water Purification Products May 1997 - April 2014
Florida Atlantic University August 2012 - December 2013
Aquarius Water Systems June 2007 - December 2007
Skills
Microsoft Office, Social Networking, Team Leadership, Customer Service, Microsoft Excel, Inventory Management, Marketing, Scheduling, PowerPoint, Power Tools, Excel, Microsoft Operating..., Microsoft Word, Access, Event Planning, Research, Data Analysis, Facebook, Public Speaking, Teamwork, Social Media, Office 365, SharePoint, Technical Support, Economics
Education
Florida Atlantic University 2012 — 2013
M.S., International Economics
Florida Atlantic University 2010 — 2012
BBA, International Business, Marketing
Palm Beach Community College 2007 — 2009
AA, Pre-Business
Teleperformance April 2014 - Present
Water Purification Products May 1997 - April 2014
Florida Atlantic University August 2012 - December 2013
Aquarius Water Systems June 2007 - December 2007
Skills
Microsoft Office, Social Networking, Team Leadership, Customer Service, Microsoft Excel, Inventory Management, Marketing, Scheduling, PowerPoint, Power Tools, Excel, Microsoft Operating..., Microsoft Word, Access, Event Planning, Research, Data Analysis, Facebook, Public Speaking, Teamwork, Social Media, Office 365, SharePoint, Technical Support, Economics
Education
Florida Atlantic University 2012 — 2013
M.S., International Economics
Florida Atlantic University 2010 — 2012
BBA, International Business, Marketing
Palm Beach Community College 2007 — 2009
AA, Pre-Business
Chris Yonker's Teleperformance Experience August 2008 - August 2010
Job Team Lead at JP Morgan Chase
Industry Information Technology and Services
Experience
JP Morgan Chase June 2009 - Present
Teleperformance August 2008 - August 2010
Education
Ohio University 2004 — 2008
Bachelor's, Journalism
Ohio University 2004 — 2008
Bachelor's degree in Journalism (News and Editorial Writing), Journalism
JP Morgan Chase June 2009 - Present
Teleperformance August 2008 - August 2010
Education
Ohio University 2004 — 2008
Bachelor's, Journalism
Ohio University 2004 — 2008
Bachelor's degree in Journalism (News and Editorial Writing), Journalism
Dalia Gallegos's Teleperformance Experience July 2011 - Present
Job Tech Support at Teleperformance
Industry Consumer Services
Experience
Teleperformance July 2011 - Present
County of San Bernardino October 2001 - November 2009
County of San Bernardino August 1999 - October 2001
Skills
Customer Service, Technical Specs, Computer Repair, Microsoft Office, Windows 7, Internet, Computer Hardware, Computer Maintenance, Public Relations, Case Management, Callcenter
Education
Ogden-Weber Applied Technology College 2010 — 2012
Certificate, Information Technology
San Bernardino Valley College 2002 — 2005
Associate's degree, Human Services, General
Teleperformance July 2011 - Present
County of San Bernardino October 2001 - November 2009
County of San Bernardino August 1999 - October 2001
Skills
Customer Service, Technical Specs, Computer Repair, Microsoft Office, Windows 7, Internet, Computer Hardware, Computer Maintenance, Public Relations, Case Management, Callcenter
Education
Ogden-Weber Applied Technology College 2010 — 2012
Certificate, Information Technology
San Bernardino Valley College 2002 — 2005
Associate's degree, Human Services, General
John Gladman's Teleperformance Experience June 2008 - August 2008
Job iPAS Problem Manager
Industry Computer Hardware
Experience
Nationwide Insurance June 2014 - Present
Nationwide Insurance July 2013 - May 2014
Nationwide Insurance June 2012 - July 2013
Nationwide Insurance February 2011 - June 2012
TEKsystems January 2003 - February 2011
Dominion Homes August 2008 - March 2010
Dominion Homes August 2008 - March 2009
Microcenter June 2006 - December 2008
Verizon FiOS June 2008 - August 2008
Teleperformance June 2008 - August 2008
Skills
Sales, Marketing, Troubleshooting, Management, New Home Sales, Process Scheduler, Visio, Selling, Customer Service, Buyers, Sales Management, Cold Calling, Customer Satisfaction, Account Management, Microsoft Office, Negotiation, Microsoft Excel, PowerPoint, Outlook, Inventory Management
Education
Ohio University 2004 — 2009
Associate in Arts, Social Sciences; Information and Telecommunication Systems
Ohio University
Associate, Arts, Social Sciences; Information and Telecommunication Systems
Nationwide Insurance June 2014 - Present
Nationwide Insurance July 2013 - May 2014
Nationwide Insurance June 2012 - July 2013
Nationwide Insurance February 2011 - June 2012
TEKsystems January 2003 - February 2011
Dominion Homes August 2008 - March 2010
Dominion Homes August 2008 - March 2009
Microcenter June 2006 - December 2008
Verizon FiOS June 2008 - August 2008
Teleperformance June 2008 - August 2008
Skills
Sales, Marketing, Troubleshooting, Management, New Home Sales, Process Scheduler, Visio, Selling, Customer Service, Buyers, Sales Management, Cold Calling, Customer Satisfaction, Account Management, Microsoft Office, Negotiation, Microsoft Excel, PowerPoint, Outlook, Inventory Management
Education
Ohio University 2004 — 2009
Associate in Arts, Social Sciences; Information and Telecommunication Systems
Ohio University
Associate, Arts, Social Sciences; Information and Telecommunication Systems
Donna Ahmad's Teleperformance Experience November 2014 - Present
Job Agent at Teleperformance
Industry Plastics
Experience
Teleperformance November 2014 - Present
Boy Scouts of America 2007 - 2014
Rage corp May 2011 - September 2013
Riggs Corner Market May 1996 - September 2009
Skills
Microsoft Office, Data Entry, Customer Service, Time Management, Process Improvement, PowerPoint, Leadership, Public Speaking, Coaching, Budgets, Strategic Planning, Event Planning
Education
Ohio Dominican University 2007 — 2009
MBA, Business administration
The Ohio State University 1999 — 2006
Bachelor of Science, Psychology
Teleperformance November 2014 - Present
Boy Scouts of America 2007 - 2014
Rage corp May 2011 - September 2013
Riggs Corner Market May 1996 - September 2009
Skills
Microsoft Office, Data Entry, Customer Service, Time Management, Process Improvement, PowerPoint, Leadership, Public Speaking, Coaching, Budgets, Strategic Planning, Event Planning
Education
Ohio Dominican University 2007 — 2009
MBA, Business administration
The Ohio State University 1999 — 2006
Bachelor of Science, Psychology
Cameron Hoskins's Teleperformance Experience February 2007 - June 2008
Job NDT Technician at Hexcel Corporation
Industry Aviation & Aerospace
Experience
Hexcel Corporation August 2014 - Present
GE Aviation May 2010 - July 2014
ATK October 2008 - June 2009
Teleperformance February 2007 - June 2008
Skills
NDT, Ultrasonic Testing, Ultrasonics, Composites, Inspection, Quality Control, Quality Assurance, Aerospace, Testing, Materials
Education
Salt Lake Community College 2006 — 2008
AAS, Non-Destructive Testing Technology
Hexcel Corporation August 2014 - Present
GE Aviation May 2010 - July 2014
ATK October 2008 - June 2009
Teleperformance February 2007 - June 2008
Skills
NDT, Ultrasonic Testing, Ultrasonics, Composites, Inspection, Quality Control, Quality Assurance, Aerospace, Testing, Materials
Education
Salt Lake Community College 2006 — 2008
AAS, Non-Destructive Testing Technology
Troy Losee's Teleperformance Experience January 2003 - March 2003
Job Systems Engineer at InsideSales.com
Industry Information Technology and Services
Experience
InsideSales.com March 2013 - Present
Broadcast International September 2011 - March 2013
EnergySolutions May 2011 - September 2011
NEC December 2004 - August 2010
Access Mortgage Utah March 2003 - January 2004
Teleperformance January 2003 - March 2003
Epixtech Inc November 1998 - March 2002
CompuCom June 1998 - November 1998
VA Hospital April 1998 - June 1998
PwC March 1996 - April 1998
Skills
Servers, Active Directory, Windows Server, VMware, DHCP, XP, Disaster Recovery, TCP/IP, Windows 7, Operating Systems, Switches, Routers, Hardware, Troubleshooting, Technical Support, Customer Service, Microsoft Exchange, Networking, IIS, Unix, Linux, Computer Hardware, Software Installation
Education
Salt Lake Community College 1993 — 1994
Computer Science and Biology
InsideSales.com March 2013 - Present
Broadcast International September 2011 - March 2013
EnergySolutions May 2011 - September 2011
NEC December 2004 - August 2010
Access Mortgage Utah March 2003 - January 2004
Teleperformance January 2003 - March 2003
Epixtech Inc November 1998 - March 2002
CompuCom June 1998 - November 1998
VA Hospital April 1998 - June 1998
PwC March 1996 - April 1998
Skills
Servers, Active Directory, Windows Server, VMware, DHCP, XP, Disaster Recovery, TCP/IP, Windows 7, Operating Systems, Switches, Routers, Hardware, Troubleshooting, Technical Support, Customer Service, Microsoft Exchange, Networking, IIS, Unix, Linux, Computer Hardware, Software Installation
Education
Salt Lake Community College 1993 — 1994
Computer Science and Biology
Christianna Cannon's Teleperformance Experience June 2009 - August 2009
Job Independent Arts and Crafts Professional
Industry Arts and Crafts
Experience
Words on Wings Press, LLC April 2015 - Present
Lee Tiger & Associates, Inc February 2014 - Present
TTM Enterprises, LLC (TTM Records) February 2014 - Present
Life in Ink and Pixels January 2014 - Present
Dragons' Teeth Design Studios 2012 - Present
Michaels Stores, Inc. September 2010 - Present
Wildlife Research Team November 2002 - Present
Self-Employed Writer and Artist 1992 - Present
Teleperformance June 2009 - August 2009
Walmart March 2007 - April 2008
Skills
Art, Fine Art, Painting, Editing, Contemporary Art, Drawing, Visual Arts, Photoshop, Photography, Teaching, Graphic Design, Mixed Media, Illustration, Sculpture, Microsoft Office, Customer Service, Time Management, Retail, Microsoft Word, Merchandising, Sales, Visual Merchandising
Education
Tallahassee Community College 2004 — 2005
General Studies
Ringling College of Art and Design 2001 — 2003
Illustration
Lemon Bay High School 1997 — 2001
High School Diploma, General Studies
Words on Wings Press, LLC April 2015 - Present
Lee Tiger & Associates, Inc February 2014 - Present
TTM Enterprises, LLC (TTM Records) February 2014 - Present
Life in Ink and Pixels January 2014 - Present
Dragons' Teeth Design Studios 2012 - Present
Michaels Stores, Inc. September 2010 - Present
Wildlife Research Team November 2002 - Present
Self-Employed Writer and Artist 1992 - Present
Teleperformance June 2009 - August 2009
Walmart March 2007 - April 2008
Skills
Art, Fine Art, Painting, Editing, Contemporary Art, Drawing, Visual Arts, Photoshop, Photography, Teaching, Graphic Design, Mixed Media, Illustration, Sculpture, Microsoft Office, Customer Service, Time Management, Retail, Microsoft Word, Merchandising, Sales, Visual Merchandising
Education
Tallahassee Community College 2004 — 2005
General Studies
Ringling College of Art and Design 2001 — 2003
Illustration
Lemon Bay High School 1997 — 2001
High School Diploma, General Studies
Frederick Jeff Abelida's Teleperformance Experience February 2008 - July 2009
Job Specializes in Power and Control Systems, Network Technologies.
Industry Design
Experience
International Road Dynamics April 2014 - June 2015
Aviya Technologies Inc November 2013 - January 2014
McDonald's Corporation June 2010 - March 2012
Teleperformance February 2008 - July 2009
Skills
Power Systems, Power System Stability, Motor Control, Matlab, Simulink, ETAP, Multisim, PLC Programming, C, Java, AutoCAD, Pspice, Visual Basic, Control Systems Design, PSpice
Education
Ryerson University 2009 — 2013
Bachelor of Engineering (B.E.), Power/Energy Systems
International Road Dynamics April 2014 - June 2015
Aviya Technologies Inc November 2013 - January 2014
McDonald's Corporation June 2010 - March 2012
Teleperformance February 2008 - July 2009
Skills
Power Systems, Power System Stability, Motor Control, Matlab, Simulink, ETAP, Multisim, PLC Programming, C, Java, AutoCAD, Pspice, Visual Basic, Control Systems Design, PSpice
Education
Ryerson University 2009 — 2013
Bachelor of Engineering (B.E.), Power/Energy Systems
Donovan Walker's Teleperformance Experience April 2011 - Present
Job IT Analyst, Professional Researcher, Writer
Industry Information Technology and Services
Experience
Find My Family Research April 2013 - Present
Teleperformance April 2011 - Present
Free-lance screenwriter January 2009 - Present
Free-Lance Actor May 2008 - Present
Skills
Windows, Customer Service, Microsoft Office, Team Leadership, Software Project..., Team Building, SQL, Marketing, Public Speaking, Project Management
Education
Salt Lake Community College 1986 — 1993
Computer Information Systems
Find My Family Research April 2013 - Present
Teleperformance April 2011 - Present
Free-lance screenwriter January 2009 - Present
Free-Lance Actor May 2008 - Present
Skills
Windows, Customer Service, Microsoft Office, Team Leadership, Software Project..., Team Building, SQL, Marketing, Public Speaking, Project Management
Education
Salt Lake Community College 1986 — 1993
Computer Information Systems
Andy Copenhaver's Teleperformance Experience August 1998 - April 2004
Job Director of Sales
Industry Staffing and Recruiting
Experience
Staff Care / AMN Healthcare April 2004 - Present
Teleperformance August 1998 - April 2004
Skills
Talent Acquisition, Sales Management, Healthcare, Temporary Staffing, Contract Negotiation, Sales Process, Cold Calling, Account Management, Key Account Acquisition..., Staff Supervision, Training, Outside Sales, Recruiting, Staffing Services, Temporary Placement, Client Development, Coaching, Team Building, Locum Tenens, Healthcare Consulting, Leadership, New Business Development, Sales, Sourcing, Contract Recruitment, Permanent Placement, Applicant Tracking..., Physicians, Technical Recruiting, Hiring, Internet Recruiting, Executive Search, Interviews, Building Relationships, Onboarding
Education
Salt Lake Community College
Staff Care / AMN Healthcare April 2004 - Present
Teleperformance August 1998 - April 2004
Skills
Talent Acquisition, Sales Management, Healthcare, Temporary Staffing, Contract Negotiation, Sales Process, Cold Calling, Account Management, Key Account Acquisition..., Staff Supervision, Training, Outside Sales, Recruiting, Staffing Services, Temporary Placement, Client Development, Coaching, Team Building, Locum Tenens, Healthcare Consulting, Leadership, New Business Development, Sales, Sourcing, Contract Recruitment, Permanent Placement, Applicant Tracking..., Physicians, Technical Recruiting, Hiring, Internet Recruiting, Executive Search, Interviews, Building Relationships, Onboarding
Education
Salt Lake Community College
Kathryn Jurkovich's Teleperformance Experience June 2012 - June 2013
Job Job Coordinator with Action Total Staffing
Industry Legal Services
Experience
ANN INC. July 2013 - Present
Teleperformance June 2012 - June 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Research, PowerPoint
Education
Otterbein College 2006 — 2010
BS, Political Science and Government
ANN INC. July 2013 - Present
Teleperformance June 2012 - June 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Research, PowerPoint
Education
Otterbein College 2006 — 2010
BS, Political Science and Government
Ra'Sheeda Donaldson's Teleperformance Experience August 2010 - December 2012
Job Operations Specialist at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase December 2012 - Present
Teleperformance August 2010 - December 2012
US Bank November 2011 - November 2012
Absolute Care, LLC July 2009 - August 2010
Skills
Public Relations, Microsoft Office, Healthcare, Public Speaking, Social Media, Customer Service, Event Planning, PowerPoint, Marketing Communications, Strategic Planning, Microsoft Word, Microsoft Excel, Higher Education, Program Development, Community Outreach, Leadership, Time Management, Outlook, Training
Education
Our Lady of the Lake University 2014 — 2017
Master's Degree, Social Work
The Ohio State University 2005 — 2010
Bachelor of Arts, Communications
JPMorgan Chase December 2012 - Present
Teleperformance August 2010 - December 2012
US Bank November 2011 - November 2012
Absolute Care, LLC July 2009 - August 2010
Skills
Public Relations, Microsoft Office, Healthcare, Public Speaking, Social Media, Customer Service, Event Planning, PowerPoint, Marketing Communications, Strategic Planning, Microsoft Word, Microsoft Excel, Higher Education, Program Development, Community Outreach, Leadership, Time Management, Outlook, Training
Education
Our Lady of the Lake University 2014 — 2017
Master's Degree, Social Work
The Ohio State University 2005 — 2010
Bachelor of Arts, Communications
Abe Walker's Teleperformance Experience June 2004 - September 2004
Job Assisted Customers at customer service desk, helped customers find items in the store, resolved customer concerns
Industry Retail
Experience
Target November 2004 - Present
Wendys International May 2003 - April 2008
Teleperformance June 2004 - September 2004
Intermountain Farmers May 2003 - November 2003
Education
Salt Lake Community College 2004 — 2015
some college, Generals
Salt Lake Community College 2004 — 2013
associates, generals
Riverton High School 1998 — 2000
GED
Target November 2004 - Present
Wendys International May 2003 - April 2008
Teleperformance June 2004 - September 2004
Intermountain Farmers May 2003 - November 2003
Education
Salt Lake Community College 2004 — 2015
some college, Generals
Salt Lake Community College 2004 — 2013
associates, generals
Riverton High School 1998 — 2000
GED
Jimmy Finck's Teleperformance Experience May 2009 - December 2009
Job Customer Support Analyst II at PPG Industries
Industry Information Technology and Services
Experience
PPG Industries December 2011 - Present
PPG Industries January 2010 - November 2011
Teleperformance May 2009 - December 2009
Teleperformance November 2008 - April 2009
Skills
Technical Support, Active Directory, Servers, Citrix, Windows 7, Microsoft Office, Computer Hardware, SAP Implementation, SAP ERP, Avaya IP Telephony, Avaya Site..., Infrastructure, PC building, Windows Mobile, Apple OS, Windows & Mac operating..., iOS, Capital Budgeting, Onboarding, IP PBX, Access Control, IP Cameras, Network Administration, Windows Remote Desktop, Rumba, SQL, SQL Server Management..., SharePoint, Wiki Development, MS Project, Project Coordination, Project Management, Mobile Devices, Tablets, Performance Dashboards, Wireless Networking, Troubleshooting, Hardware, Process Improvement, Operating Systems, Blackberry Enterprise..., Windows Server, Networking, Switches
Education
University of Arkansas at Little Rock 2013 — 2015
Master of Science (M.S.), Business Information Systems, General
Ohio Dominican University 2006 — 2009
Bachelor of Science (BS), Computer and Information Sciences, General
PPG Industries December 2011 - Present
PPG Industries January 2010 - November 2011
Teleperformance May 2009 - December 2009
Teleperformance November 2008 - April 2009
Skills
Technical Support, Active Directory, Servers, Citrix, Windows 7, Microsoft Office, Computer Hardware, SAP Implementation, SAP ERP, Avaya IP Telephony, Avaya Site..., Infrastructure, PC building, Windows Mobile, Apple OS, Windows & Mac operating..., iOS, Capital Budgeting, Onboarding, IP PBX, Access Control, IP Cameras, Network Administration, Windows Remote Desktop, Rumba, SQL, SQL Server Management..., SharePoint, Wiki Development, MS Project, Project Coordination, Project Management, Mobile Devices, Tablets, Performance Dashboards, Wireless Networking, Troubleshooting, Hardware, Process Improvement, Operating Systems, Blackberry Enterprise..., Windows Server, Networking, Switches
Education
University of Arkansas at Little Rock 2013 — 2015
Master of Science (M.S.), Business Information Systems, General
Ohio Dominican University 2006 — 2009
Bachelor of Science (BS), Computer and Information Sciences, General
Ben Muhr's Teleperformance Experience January 2012 - January 2014
Job Finance Manager FP&A at Henry Schein
Industry Information Technology and Services
Experience
Henry Schein January 2014 - Present
Teleperformance January 2012 - January 2014
PacifiCorp June 2008 - December 2011
ACS Xerox January 2008 - June 2008
ACS Xerox May 2006 - December 2007
ACS Xerox February 2004 - May 2006
Rich Products Corporation December 2001 - August 2003
Rich Products Corporation September 2000 - December 2001
Skills
Finance, Financial Analysis, Financial Reporting, Pricing, Financial Modeling, Leadership, Variance Analysis, Forecasting, Strategic Financial...
Education
St. Bonaventure University 1997 — 2000
Master of Business Administration (MBA)
St. Bonaventure University 1997 — 2000
Bachelor's degree, Accounting
Henry Schein January 2014 - Present
Teleperformance January 2012 - January 2014
PacifiCorp June 2008 - December 2011
ACS Xerox January 2008 - June 2008
ACS Xerox May 2006 - December 2007
ACS Xerox February 2004 - May 2006
Rich Products Corporation December 2001 - August 2003
Rich Products Corporation September 2000 - December 2001
Skills
Finance, Financial Analysis, Financial Reporting, Pricing, Financial Modeling, Leadership, Variance Analysis, Forecasting, Strategic Financial...
Education
St. Bonaventure University 1997 — 2000
Master of Business Administration (MBA)
St. Bonaventure University 1997 — 2000
Bachelor's degree, Accounting
Leo Guinan's Teleperformance Experience 2007 - 2007
Job Software Engineer at OCLC
Industry Libraries
Experience
OCLC September 2013 - Present
OCLC November 2011 - September 2013
Hocking Peaks Adventure Park February 2010 - December 2011
Spencer Gifts 2009 - 2010
Teleperformance 2007 - 2007
Skills
MySQL, HTML, Troubleshooting, Networking, JavaScript, Microsoft Office, Technical Support, Java, Groovy, JSP, Mockito, Agile Methodologies, Scrum, Java Enterprise Edition, RESTful WebServices, BDD, Test Driven Development
Education
Ohio University 2004 — 2011
Bachelor's of Science, Computer Science
OCLC September 2013 - Present
OCLC November 2011 - September 2013
Hocking Peaks Adventure Park February 2010 - December 2011
Spencer Gifts 2009 - 2010
Teleperformance 2007 - 2007
Skills
MySQL, HTML, Troubleshooting, Networking, JavaScript, Microsoft Office, Technical Support, Java, Groovy, JSP, Mockito, Agile Methodologies, Scrum, Java Enterprise Edition, RESTful WebServices, BDD, Test Driven Development
Education
Ohio University 2004 — 2011
Bachelor's of Science, Computer Science
Steven Buller's Teleperformance Experience December 2010 - Present
Job Trusted Advisor at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance December 2010 - Present
North Star HVAC May 2009 - April 2010
Western States Rebar October 2002 - May 2009
Skills
CAD, Construction, Steel Detailing
Education
Ogden-Weber Applied Technology College
Teleperformance December 2010 - Present
North Star HVAC May 2009 - April 2010
Western States Rebar October 2002 - May 2009
Skills
CAD, Construction, Steel Detailing
Education
Ogden-Weber Applied Technology College
Joan (Maleta) Kopacko's Teleperformance Experience 2004 - 2005
Job Computer Technician/Video Conferencing/softwareIOS specialist/Google/Sound and Media
Industry Information Technology and Services
Experience
Frazier School District July 2006 - Present
Intermediate Unit 1 September 2005 - January 2006
Teleperformance 2004 - 2005
Skills
Technical Support, XP, Windows 7, Desktop Computers, Network Administration, Software Installation, software, Hardware, Operating Systems, Windows Server, Computer Hardware, Sound Editing, Production Sound, Digital Media, Google Apps, Google Docs, Student Information..., iPad Support
Education
Penn State University 2003 — 2008
Bachelors of Science in Information Technology, Integration
Frazier School District July 2006 - Present
Intermediate Unit 1 September 2005 - January 2006
Teleperformance 2004 - 2005
Skills
Technical Support, XP, Windows 7, Desktop Computers, Network Administration, Software Installation, software, Hardware, Operating Systems, Windows Server, Computer Hardware, Sound Editing, Production Sound, Digital Media, Google Apps, Google Docs, Student Information..., iPad Support
Education
Penn State University 2003 — 2008
Bachelors of Science in Information Technology, Integration
Nealetha Gerard's Teleperformance Experience August 2009 - September 2011
Job Advanced Technical Support Specialist/AT&T Mobility at Teleperformance
Industry Consumer Services
Andrew Van Duker's Teleperformance Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Wordperfect, Open Office, Technical Writing, Windows, Photoshop, C# 4.0, Java, HTML, Flash, XML, Eagle Scout, Data Structures, Software Engineering, Web Design
Education
Salt Lake Community College 2009 — 2012
Teleperformance 2012 - 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Wordperfect, Open Office, Technical Writing, Windows, Photoshop, C# 4.0, Java, HTML, Flash, XML, Eagle Scout, Data Structures, Software Engineering, Web Design
Education
Salt Lake Community College 2009 — 2012
Octavia Gibson's Teleperformance Experience January 2011 - April 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Connextions 2011 - 2012
Teleperformance January 2011 - April 2011
H&R Block January 2008 - April 2008
Education
Orlando Tech 2007 — 2008
ACCOUNTING OPERATIONS
OLYMPIA HIGHSCHOOL 2003 — 2004
HIGHSCHOOL DIPLOMA
Connextions 2011 - 2012
Teleperformance January 2011 - April 2011
H&R Block January 2008 - April 2008
Education
Orlando Tech 2007 — 2008
ACCOUNTING OPERATIONS
OLYMPIA HIGHSCHOOL 2003 — 2004
HIGHSCHOOL DIPLOMA
Pam Whitehurst's Teleperformance Experience July 2012 - Present
Job Customer Service Professional/Banking
Industry Banking
Experience
Teleperformance July 2012 - Present
BMI Federal Credit Union April 2001 - April 2012
Education
Otterbein College 1990 — 1996
Bachelor of Science (BS), Education
Teleperformance July 2012 - Present
BMI Federal Credit Union April 2001 - April 2012
Education
Otterbein College 1990 — 1996
Bachelor of Science (BS), Education
Trent Nye's Teleperformance Experience March 2013 - July 2013
Job Oilfield and Financial Services
Industry Package/Freight Delivery
Experience
United States Postal Service July 2015 - Present
Baker Hughes August 2014 - February 2015
Electronic Funds Source LLC August 2013 - September 2014
Black Turtle Services November 2013 - April 2014
Teleperformance March 2013 - July 2013
Citi April 2003 - December 2012
AOL March 2002 - March 2003
Skills
Computer Proficiency, Computer Programming, Computer Hardware, Customer Service, Credit Cards, Problem Solving, Critical Thinking, Internet, Attention to Detail, Business Math, Organization, Analysis, Ten Key, Teamwork, Technical Support, Call Centers, Team Leadership, Customer Experience, Time Management, Finance, Microsoft Office, Programming, Telephone Skills, Customer Satisfaction, Microsoft Word, Sales, Training, Troubleshooting
Education
Weber State University 2000 — 2001
None, General Studies
Ogden-Weber Applied Technology College 1998 — 2000
Certified Novell Administrator, Computer Science
Clearfield High School 1994 — 1996
High School Diploma, General Studies
United States Postal Service July 2015 - Present
Baker Hughes August 2014 - February 2015
Electronic Funds Source LLC August 2013 - September 2014
Black Turtle Services November 2013 - April 2014
Teleperformance March 2013 - July 2013
Citi April 2003 - December 2012
AOL March 2002 - March 2003
Skills
Computer Proficiency, Computer Programming, Computer Hardware, Customer Service, Credit Cards, Problem Solving, Critical Thinking, Internet, Attention to Detail, Business Math, Organization, Analysis, Ten Key, Teamwork, Technical Support, Call Centers, Team Leadership, Customer Experience, Time Management, Finance, Microsoft Office, Programming, Telephone Skills, Customer Satisfaction, Microsoft Word, Sales, Training, Troubleshooting
Education
Weber State University 2000 — 2001
None, General Studies
Ogden-Weber Applied Technology College 1998 — 2000
Certified Novell Administrator, Computer Science
Clearfield High School 1994 — 1996
High School Diploma, General Studies
Jeff Hyacinthe's Teleperformance Experience May 2012 - Present
Job Android Support
Industry Telecommunications
Experience
Teleperformance May 2012 - Present
Wendy's October 2008 - May 2009
McDonald's Corporation December 2005 - February 2007
Education
Palm Beach State College 2009 — 2011
Associate of Arts (AA), Elementary Education and Teaching, A
Santaluces High School 2005 — 2009
HIGH SCHOOL DIPLOMA
Teleperformance May 2012 - Present
Wendy's October 2008 - May 2009
McDonald's Corporation December 2005 - February 2007
Education
Palm Beach State College 2009 — 2011
Associate of Arts (AA), Elementary Education and Teaching, A
Santaluces High School 2005 — 2009
HIGH SCHOOL DIPLOMA
Jordan Diaz's Teleperformance Experience June 2013 - November 2014
Job Performance Compliance Lead at Arise Virtual Solutions Inc.
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions Inc. December 2014 - Present
Teleperformance June 2013 - November 2014
Transcom May 2012 - May 2013
Transcom June 2010 - May 2012
Cloud 10 - A Transcom Company September 2008 - June 2010
Skills
Training, Management, Coaching, Troubleshooting, Policy, Call Centers, BPO, Performance Management, Employee Relations, Human Resources, Root Cause Analysis, Employee Training, Employee Engagement, Operations Management, Customer Experience, Customer Satisfaction, Customer Retention, Vendor Management
Education
Regis University 2012 — 2016
Bachelor of Science in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.3
Arise Virtual Solutions Inc. December 2014 - Present
Teleperformance June 2013 - November 2014
Transcom May 2012 - May 2013
Transcom June 2010 - May 2012
Cloud 10 - A Transcom Company September 2008 - June 2010
Skills
Training, Management, Coaching, Troubleshooting, Policy, Call Centers, BPO, Performance Management, Employee Relations, Human Resources, Root Cause Analysis, Employee Training, Employee Engagement, Operations Management, Customer Experience, Customer Satisfaction, Customer Retention, Vendor Management
Education
Regis University 2012 — 2016
Bachelor of Science in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.3
Jeffery Starlings's Teleperformance Experience December 2007 - July 2008
Job Resolution Team Lead at Express Scripts
Industry Pharmaceuticals
Experience
Express Scripts July 2008 - Present
Teleperformance December 2007 - July 2008
Circle K January 2003 - December 2007
Circle K May 1998 - October 2002
Adult Expectations February 2002 - August 2002
Skills
Telephone Skills, Microsoft Office, Customer Service, Managed Care, Healthcare, Process Improvement, Medicare Part D, HIPAA, Healthcare Information..., Pharmacy Benefit..., Accounts Receivable, Inventory Control, Retail, Call Centers, Technical Support, Hiring, Training, Employee Training, Customer Satisfaction, Team Building, Management, Team Leadership
Education
Pima Community College
GED
Express Scripts July 2008 - Present
Teleperformance December 2007 - July 2008
Circle K January 2003 - December 2007
Circle K May 1998 - October 2002
Adult Expectations February 2002 - August 2002
Skills
Telephone Skills, Microsoft Office, Customer Service, Managed Care, Healthcare, Process Improvement, Medicare Part D, HIPAA, Healthcare Information..., Pharmacy Benefit..., Accounts Receivable, Inventory Control, Retail, Call Centers, Technical Support, Hiring, Training, Employee Training, Customer Satisfaction, Team Building, Management, Team Leadership
Education
Pima Community College
GED
Lesmica Anilus's Teleperformance Experience October 2010 - Present
Job Technical Support Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance October 2010 - Present
Education
Palm Beach State College 2008 — 2011
Associate of Arts (AA), General Studies
Teleperformance October 2010 - Present
Education
Palm Beach State College 2008 — 2011
Associate of Arts (AA), General Studies
Jackson Schultz's Teleperformance Experience February 2012 - September 2013
Job Outsource Promotions Print and Mail
Industry Outsourcing/Offshoring
Experience
Outsource Promotions Print and Mail September 2013 - Present
Teleperformance February 2012 - September 2013
Skills
Call Center Development, Avaya, Customer Service, Call Centers, Account Management, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Inbound Marketing, Management, Marketing, Outsourcing, Sales, Sales Management, Sales Operations, Team Leadership, Team Management, Telemarketing, Workforce Management
Education
Utah College of Massage Therapy Inc-Salt Lake City 1997 — 1998
Therapist, The Body
Salt Lake Community College 1979 — 1981
Outsource Promotions Print and Mail September 2013 - Present
Teleperformance February 2012 - September 2013
Skills
Call Center Development, Avaya, Customer Service, Call Centers, Account Management, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Inbound Marketing, Management, Marketing, Outsourcing, Sales, Sales Management, Sales Operations, Team Leadership, Team Management, Telemarketing, Workforce Management
Education
Utah College of Massage Therapy Inc-Salt Lake City 1997 — 1998
Therapist, The Body
Salt Lake Community College 1979 — 1981
Enock Adjei's Teleperformance Experience December 2014 - Present
Job customer service at Teleperformance
Industry Retail
Experience
Teleperformance December 2014 - Present
K.Mart April 2012 - May 2013
Best Buy January 2010 - March 2012
Skills
Customer Service, Leadership, Management, Cashiering, Customer Experience, Sales, Inventory Management, Retail, Retail Sales, Time Management, Merchandising
Education
Otterbein University 2011 — 2015
Westerville South High School
High School Diploma
Otterbein University
Bachelor of Arts, Health Education; Public Health
Teleperformance December 2014 - Present
K.Mart April 2012 - May 2013
Best Buy January 2010 - March 2012
Skills
Customer Service, Leadership, Management, Cashiering, Customer Experience, Sales, Inventory Management, Retail, Retail Sales, Time Management, Merchandising
Education
Otterbein University 2011 — 2015
Westerville South High School
High School Diploma
Otterbein University
Bachelor of Arts, Health Education; Public Health
Ashley Allphin's Teleperformance Experience May 2007 - August 2010
Job Medical Specialist/MA
Industry Hospital & Health Care
Experience
Blimpie 2012 - 2013
RHA Community services of utah October 2011 - July 2012
Teleperformance May 2007 - August 2010
Skills
Phlebotomy, EKG, Computers, Medical Office, Customer Service, Typing, Following Directions, Leadership, Quality Patient Care, Training, Listening to customers, Specimen Collection, Medical Billing, Vital Signs, Medical Terminology, Organization, Cleaning, Aseptic Technique, Conflict Resolution, Email, Cpr Certified, AED, Professional..., Writing, Reading, Positive Can-do Attitude, Motivated self-starter
Education
Stevens Henager College 2012 — 2013
Associate's degree, Medical Specialties, 3.5
Ogden-Weber Applied Technology College 2010 — 2010
CNA, CNA
Fremont High School 2004 — 2007
Blimpie 2012 - 2013
RHA Community services of utah October 2011 - July 2012
Teleperformance May 2007 - August 2010
Skills
Phlebotomy, EKG, Computers, Medical Office, Customer Service, Typing, Following Directions, Leadership, Quality Patient Care, Training, Listening to customers, Specimen Collection, Medical Billing, Vital Signs, Medical Terminology, Organization, Cleaning, Aseptic Technique, Conflict Resolution, Email, Cpr Certified, AED, Professional..., Writing, Reading, Positive Can-do Attitude, Motivated self-starter
Education
Stevens Henager College 2012 — 2013
Associate's degree, Medical Specialties, 3.5
Ogden-Weber Applied Technology College 2010 — 2010
CNA, CNA
Fremont High School 2004 — 2007
Marie Severe's Teleperformance Experience December 2010 - December 2012
Job Software Engineer, SQL, C#
Industry Computer Software
Experience
Nova Southeastern University November 2013 - December 2013
TelePerformance December 2010 - December 2012
Skills
Tutoring, Curriculum Design, Curriculum Development, Higher Education, Teaching, Classroom, Educational Technology, Educational Leadership, Lesson Planning, Literacy, Instructional Design, Staff Development
Education
Palm Beach Atlantic University 1997 — 2002
Bachelor of Science (B.S.), Computer Information Systems
Palm Beach Atlantic University 1997 — 2002
Nova Southeastern University November 2013 - December 2013
TelePerformance December 2010 - December 2012
Skills
Tutoring, Curriculum Design, Curriculum Development, Higher Education, Teaching, Classroom, Educational Technology, Educational Leadership, Lesson Planning, Literacy, Instructional Design, Staff Development
Education
Palm Beach Atlantic University 1997 — 2002
Bachelor of Science (B.S.), Computer Information Systems
Palm Beach Atlantic University 1997 — 2002
Jeffrey McClain's Teleperformance Experience March 2014 - Present
Job Summer Camp Customer Service/Student Center Manager at Urbana University
Industry Higher Education
Experience
Teleperformance March 2014 - Present
Clark State Community College March 2014 - Present
Urbana University September 2011 - Present
Urbana University June 2010 - Present
Urbana University 2009 - 2013
Urbana University May 2009 - May 2011
Urbana University January 2009 - May 2011
Skills
Information Technology, Information Systems, Computers, Microsoft Excel, Microsoft Word, Microsoft Office, ERP Software, Moodle, Learning Management..., PowerCampus
Education
Urbana University 2009 — 2013
Bachelor of Science (BS), Mathematics
Pensacola Christian College 2005 — 2008
Teleperformance March 2014 - Present
Clark State Community College March 2014 - Present
Urbana University September 2011 - Present
Urbana University June 2010 - Present
Urbana University 2009 - 2013
Urbana University May 2009 - May 2011
Urbana University January 2009 - May 2011
Skills
Information Technology, Information Systems, Computers, Microsoft Excel, Microsoft Word, Microsoft Office, ERP Software, Moodle, Learning Management..., PowerCampus
Education
Urbana University 2009 — 2013
Bachelor of Science (BS), Mathematics
Pensacola Christian College 2005 — 2008
Emily Langston's Teleperformance Experience November 2013 - July 2014
Job Service Coordinator at Chicago Management Association
Industry Real Estate
Experience
Chicago Management Association November 2013 - Present
Teleperformance November 2013 - July 2014
Big Ten Network March 2008 - April 2012
Education
Rush Medical College of Rush University Medical Center 2001 — 2004
Chicago Management Association November 2013 - Present
Teleperformance November 2013 - July 2014
Big Ten Network March 2008 - April 2012
Education
Rush Medical College of Rush University Medical Center 2001 — 2004
Elizabeth McDaniels's Teleperformance Experience August 2012 - December 2012
Job Data Management Specialist at LifeCare Alliance
Industry Health, Wellness and Fitness
Experience
LifeCare Alliance February 2014 - Present
LifeCare Alliance February 2013 - February 2014
Teleperformance August 2012 - December 2012
Otterbein University September 2011 - May 2012
Education
Otterbein University 2008 — 2012
Bachelor’s Degree, Actuarial Science
LifeCare Alliance February 2014 - Present
LifeCare Alliance February 2013 - February 2014
Teleperformance August 2012 - December 2012
Otterbein University September 2011 - May 2012
Education
Otterbein University 2008 — 2012
Bachelor’s Degree, Actuarial Science
jibril ali's Teleperformance Experience February 2015 - July 2015
Job Student at Ohio State University Agricultural Technical Institute
Industry
Experience
Teleperformance February 2015 - July 2015
Garden city group May 2014 - December 2014
MXD group May 2013 - March 2014
Education
Ohio State University Agricultural Technical Institute 2015 — 2017
Teleperformance February 2015 - July 2015
Garden city group May 2014 - December 2014
MXD group May 2013 - March 2014
Education
Ohio State University Agricultural Technical Institute 2015 — 2017
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento