Teleperformance Company

Industry: Business process outsourcing company

Description

Teleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,

Teleperformance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Teleperformance Salaries. You can even request information on how much does Teleperformance pay if you want to. Learn about salaries, pros and cons of working for Teleperformance directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

1,774 Teleperformance employees in database. Find out everything there's to know about Teleperformance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Teleperformance Employees

Employee
Years
Job
Industry
Monika Vandiver Monika Vandiver Charlotte, North Carolina Details
Monika Vandiver's Teleperformance Experience September 2011 - July 2012
Job Senior Social Worker with Mecklenburg County DSS
Industry Individual & Family Services
Experience
Mecklenburg County  February 2015 - Present
South Carolina Department of Mental Health  September 2013 - May 2014
University of South Carolina Sexual Assault Violence Intervention and Prevention Office   August 2013 - May 2014
Epworth Children's Home  August 2012 - May 2013
Teleperformance   September 2011 - July 2012

Skills
Microsoft Office, Customer Service, ability to type 80-85..., Administrative..., Project Planning, Psychotherapy, Invoicing, Data Entry, Community Outreach, Research, Training, Public Speaking, Nonprofits, Microsoft Excel, Event Planning, Volunteer Management

Education
University of South Carolina-Columbia   2012 — 2014
Master of Social Work (MSW), Social Work

University of South Carolina-Columbia   2007 — 2011
Bachelor of Arts (BA), Experimental Psychology

Samuel Dearing Samuel Dearing Greater Salt Lake City Area Details
Samuel Dearing's Teleperformance Experience May 2010 - December 2013
Job International Coordinator at USANA Health Sciences
Industry Information Technology and Services
Experience
USANA Health Sciences  December 2013 - Present
Teleperformance   May 2010 - December 2013
Doba  March 2008 - April 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Sales, Social Media Marketing, SEO, Marketing, Leadership, Public Speaking, Management, Social Media, Marketing Strategy, Social Networking, Training, Time Management, Team Building, Team Leadership, Market Research, Event Planning, Project Management, Strategy

Education
University of Phoenix   2014 — 2016
Master's Degree, Management Information Systems and Services, Current 3.92

Utah Valley University   2008 — 2013
Bachelor of Arts (BA), Marketing

Oscar Vazquez Oscar Vazquez Tampa, Florida Details
Oscar Vazquez's Teleperformance Experience May 2013 - August 2013
Job Analytical Chemist/Biochemist
Industry Research
Experience
Lab Support, a division of On Assignment  June 2014 - August 2015
Lab Support, a division of On Assignment  June 2014 - June 2014
The University of Tampa  August 2013 - May 2014
Teleperformance   May 2013 - August 2013
University of Utah - Employment  August 2012 - January 2013
Cornerstone Research & Development, Inc.   March 2012 - May 2012
The University of Tampa  August 2011 - January 2012

Skills
Biochemistry, Microsoft Word, Laboratory, PCR, Western Blotting, Molecular Biology, Microsoft Excel, Tissue Culture, Microbiology, RNA isolation, DNA extraction, DNA sequencing, Aseptic Technique, Bacterial Transformation, Primer Design, HPLC

Education
University of South Florida   2015 — 2016
Master’s Degree, Aging & Neuroscience

Weber State University   2014 — 2015
Post-Baccalaureate, Immunology/Human Performance

University of Tampa   2010 — 2014
Bachelor's Degree, Biochemistry

University of Utah   2012 — 2012
Undergraduate Education, Biological Chemistry

Rebekah Poracky Rebekah Poracky Yuma, Arizona Details
Rebekah Poracky's Teleperformance Experience August 2009 - April 2010
Job Open for Employment
Industry Hospital & Health Care
Experience
none  April 2010 - Present
Teleperformance   August 2009 - April 2010
USMC  May 2000 - May 2004

Skills
Military Operations, Military, Military Experience, Operational Planning, Command, Force Protection, Weapons, National Security, DoD, Military Training, Counterterrorism

Education
University of Phoenix   2013 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Virginia College, Pensacola, Fl.   2010 — 2012
Associate of Science (A.S.), Pharmacy Techonology

Ms. Patsy Fullwood Ms. Patsy Fullwood Shreveport, Louisiana Area Details
Ms. Patsy Fullwood's Teleperformance Experience October 2008 - August 2010
Job Business Owner at Memories For Life
Industry Education Management
Experience
PatsyCreationShop   January 2013 - Present
Caddo Parish SB   August 2006 - Present
Teleperformance   October 2008 - August 2010

Skills
Experience in a variety..., Proficient in the use..., Able to complete..., Skilled in..., Competent in..., Knowledgeable in..., Able to complete..., Skilled Transcriptionist, Advance Tech Support..., Troubleshooting devices, Making and taking..., Teachers aide/substitute, Cafeteria monitor, Reading Intervention..., Security training, Code of Ethics Training, Housekeeping training, Working in school..., Youth Director, Church secretary, Newspaper & fundraiser..., Security Training, Team Building, Policy, Staff Development, Public Speaking, Leadership Development, Teaching, Social Media, Community Outreach, Leadership

Education
University of Phoenix   2010 — 2012
MAED, Elementary Education

University of Phoenix   2008 — 2010
BS, Business Management

University of Phoenix   2006 — 2008
AA, Criminal Justice

Larry Smoot Larry Smoot Salt Lake City, Utah Details
Larry Smoot's Teleperformance Experience October 2014 - July 2015
Job Retail, Training, Healthcare, Compliance, Mortgage
Industry Financial Services
Experience
Teleperformance   October 2014 - July 2015
Old American Home Loans L.L.C.   February 2013 - July 2014
Jos. A. Bank   2004 - January 2012
Anthem Blue Cross Blue Shield  2001 - 2003
Gabberts Furniture  2000 - 2001
Blue Cross Blue Shield of Texas  1997 - 1999
Brooks Brothers  1996 - 1997
Brooks Brothers  1987 - 1995
Mervyn's  1979 - 1986

Skills
Sales, Retail, Merchandising, Management, Marketing, Customer Service, Public Speaking, Sales Management, Leadership, Team Building, Strategic Planning, Microsoft Office, Negotiation

Education
University of Oregon   1977 — 1979
MBA, Marketing

Brigham Young University   1973 — 1977
Bachelor's Degree, Business Management

Carla Leonard Carla Leonard Dallas, Texas Details
Carla Leonard's Teleperformance Experience Code Enforcement OfficerCity of DallasDecember 2008 - March 2014
Job Customer Care Professional at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   Code Enforcement OfficerCity of DallasDecember 2008 - March 2014
Hendrickson Real Estate   June 2007 - September 2010

Skills
Customer Service, Call Centers, Coaching, Team Leadership, Customer Experience, Sales, Team Management, Account Management, Workforce Management, Technical Support

Education
University of Phoenix   2014 — 2016
Bachelor of Applied Science (BASc), Human Resources Management/Personnel Administration, General

University of Phoenix   2009 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services

Kaplan University Dallas   2006 — 2006
Texas Real Estate Licensing, Real Estate Development

Lee Anne Sadler Lee Anne Sadler Louisville, Kentucky Details
Lee Anne Sadler's Teleperformance Experience January 2015 - February 2015
Job Telemarketer
Industry Telecommunications
Experience
CBS Interactive  February 2015 - Present
Teleperformance   January 2015 - February 2015
Charter Communications  2011 - 2013
ADP  September 2010 - June 2011
Sullivan University/ School of Technology and Design   October 2006 - August 2008
Embry-Riddle Aeronautical University  January 2006 - October 2006
Kentucky Center for the Performing Arts  August 2005 - December 2005
Louisville Marriott East   April 2005 - August 2005
The Courier-Journal  June 2004 - August 2004
Radio One- 102.3 the Max   August 2003 - December 2003

Skills
Customer Service, Marketing

Education
University of Louisville   2000 — 2004
Bachelor of Arts (BA), Communication and Media Studies

Ballard High School   1996 — 2000
High School Diploma

Andrew Agalsoff Andrew Agalsoff Boise, Idaho Area Details
Andrew Agalsoff's Teleperformance Experience May 2008 - December 2009
Job Creative at Apple Inc.
Industry Information Technology and Services
Experience
Apple Retail  August 2010 - Present
Apple  July 2014 - December 2014
Apple  April 2012 - July 2012
Wirestone  June 2010 - August 2010
Boise Cutters FCPUG   July 2009 - August 2010
Teleperformance   May 2008 - December 2009
Donahoe Pace & Partners Ltd.   September 2008 - September 2009
Apple Retail  June 2007 - February 2008
Apple Retail  June 2007 - February 2008
KTVB News Group  August 2005 - January 2007

Skills
Social Media, iLife, Microsoft Office, Broadcast Television, Blogging, SEO, New Media, Video Production, Social Media Marketing, Final Cut Pro, Video Editing, Photography, Mac, Facebook, iPhone, Advertising, iPod, OS X, Editing, Marketing, Social Networking, iWork, Film, Multimedia, Apple Certified, Copywriting, Creative Direction, Keynote, Video, iPad, Photoshop, After Effects, Broadcast, Television, Producing, Adobe Creative Suite, Customer Service

Education
University of Idaho   2000 — 2005
2x BA, English, Spanish

Santa Barbara City College   1999 — 2000
Music

Timberline Senior High School   1998 — 1999

Kallee Guerrero Kallee Guerrero Boise, Idaho Details
Kallee Guerrero's Teleperformance Experience October 2006 - February 2009
Job Operations Associates at Clinverse
Industry Financial Services
Experience
Clinverse, Inc.   October 2014 - Present
DC Engineering  September 2012 - September 2014
WDS  October 2009 - August 2012
Teleperformance   October 2006 - February 2009
Pad Thai House   May 2005 - October 2006

Skills
Mac OS, Windows, Microsoft Office, Outlook, Clerical Skills, Management, Office Administration, Account Reconciliation, Bookkeeping, Accounts Payable, Accounts Receivable, Invoicing, 10 Key, Data Entry, Call Centers, Microsoft Office 2007, Accounting, QuickBooks, Customer Service

Education
University of Phoenix   2007 — 2011
Bachelor of Business Administration (B.B.A.), Global Business

Staci BeLieu Staci BeLieu Clarkston, Washington Details
Staci BeLieu's Teleperformance Experience March 2002 - August 2002
Job Appointment Setter at Lewiston Orthopaedic Institute
Industry Cosmetics
Experience
Lewiston Orthopaedic Institute   October 2014 - Present
Mary Kay Inc.  June 2013 - Present
State Bank NW   June 2014 - October 2014
Sage Payment Solutions  September 2007 - May 2013
Sage Payment Solutions  September 2007 - January 2012
The Regence Group  2006 - 2007
Bernett Research  May 2004 - October 2005
Teleperformance   March 2002 - August 2002

Skills
Telemarketing, Team Leadership, Typing, 10 Key, Business Communications, Maintaining Business..., Microsoft Office, Competitive Analysis, Proposal Writing, Telephone Skills, Access, Excel, Word, PowerPoint, Outlook, Windows, Customer Service, Customer Relations, Fundraising, Lead Generation, Analysis, Problem Solving, Documentation, Sales Support, Cold Calling, Account Management, Microsoft Word, Microsoft Excel, Sales Operations, Social Networking, Sales

Education
Wallla Walla Community College   2013 — 2014
Certificate, Accounting Technology/Technician and Bookkeeping

University of Phoenix   2008 — 2011
AA, Bachelor of Science in Business

Trevor Friesen Trevor Friesen Columbus, Ohio Area Details
Trevor Friesen's Teleperformance Experience January 1999 - September 2010
Job President at ContactUS Communications
Industry Outsourcing/Offshoring
Experience
ContactUS Communications  August 2013 - Present
Sitel  July 2011 - July 2013
Sitel  September 2010 - July 2011
Teleperformance   January 1999 - September 2010
BellSouth  January 1998 - December 1999
Frontier Communications  1996 - 1998
USMC  1992 - 1996
USMC  1992 - 1996

Skills
Workforce Management, Contact Centers, BPO, Outsourcing, Call Center, Operations Management, Account Management, Leadership, Telecommunications, Call Centers, Process Improvement, Offshoring, Management, Customer Experience, Team Management, Business Development, Six Sigma, Business Strategy, Customer Satisfaction, Customer Service, Sales Management, Business Analysis, Vendor Management, Human Resources, CRM, Call Center Development, Sales, New Business Development, Customer Retention, Inbound Marketing, Telemarketing, Performance Management, Service Delivery, COPC, Business Process..., IEX, Contact Center..., Outsourcing Management, Operational Excellence, P&L Management, Start-ups, Executive Management

Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)

Hatim Lashkerwala Hatim Lashkerwala Toronto, Canada Area Details
Hatim Lashkerwala's Teleperformance Experience August 2001 - May 2012
Job Compensation Specialist/Analyst at Teranet Inc.
Industry Accounting
Experience
Teranet Inc.  October 2013 - Present
Regal Lifestyle Communities Inc   October 2012 - September 2013
Teleperformance   August 2001 - May 2012
LASkeri Accounting Services   January 2003 - December 2003
Savani Financials Limited   2001 - 2003
NATIONAL PEROXIDE LIMITED   1998 - 2000

Skills
Management, Payroll, Process Improvement, Business Analysis, Analysis, Finance, Employee Benefits, Budgets, Strategic Planning, Team Leadership, Accounting, SAP, Performance Management, Team Building, Forecasting, Income Tax, Corporate Finance, Workforce Management, Employee Relations, Vendor Management, BPO, Call Center, Corporate Governance, Microsoft Office, HRIS, Compliance

Education
Certified Compensation Professional- In progress

ICSI   1990 — 1993
Company Secretary, Business Administration and Management, General

University of Mumbai   1980 — 1985

Abdulmutalib Noor Abdulmutalib Noor Galloway, Ohio Details
Abdulmutalib Noor's Teleperformance Experience September 2014 - Present
Job Maryland Market Maneger at Retail Business Development
Industry Retail
Experience
Teleperformance   September 2014 - Present
Retail Business Development  August 2010 - Present
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines  July 2005 - June 2008

Skills
Retail, Inventory Management, Store Management, Profit, Merchandising, P&L, Sales, Customer Satisfaction, Sales Management, Sales Operations, Direct Sales, Team Building, Leadership, Account Management, Customer Retention, Management, Training, Customer Service, Sales Process, Time Management, Team Leadership, Coaching, Marketing, Microsoft Office, Employee Training

Education
University of Maryland Eastern Shore   2002 — 2006
Aviation/Airway Management and Operations

umes   2002 — 2006
Bachelor of Business Administration (B.B.A.), Aviation/Airway Management and Operations

medria hegwood medria hegwood Monroe, Louisiana Details
medria hegwood's Teleperformance Experience September 2013 - April 2014
Job physical therapy tech at St.Francis Medical Center
Industry Hospital & Health Care
Experience
Regus  July 2014 - Present
Teleperformance   September 2013 - April 2014
Chase  May 2012 - September 2013
St. Francis Medical Center  June 2005 - May 2012
Dollar General  September 2000 - May 2002
Walmart  September 1998 - October 2000

Skills
Filing, Cpr Certified, Customer Service, Cashiering, Microsoft Word, PowerPoint, Time Management, Data Entry, Teamwork, Public Speaking, Microsoft Excel, Healthcare

Education
University of Louisiana at Monroe   2010 — 2011
Criminal Justice and Corrections

Carroll High School
High School

University of Louisiana at Monroe

Brenda Purnell Brenda Purnell Orlando, Florida Area Details
Brenda Purnell's Teleperformance Experience February 2011 - April 2011
Job Clerical Assistant at AARP
Industry Outsourcing/Offshoring
Experience
AARP  April 2014 - Present
Teleperformance   February 2011 - April 2011
Connextions  September 2007 - June 2008

Skills
Customer Service, Data Entry, Access, Call Centers, Public Speaking, Microsoft Office

Education
University of South Florida   1975 — 1979
Bachelor of Arts, English Education/Speech Communication

Holli Fain Morgan Holli Fain Morgan Abilene, Texas Details
Holli Fain Morgan's Teleperformance Experience December 2010 - September 2012
Job CSR at Paceline Collision Center
Industry Hospital & Health Care
Experience
Paceline Collision Center   October 2014 - Present
Banyan International  2012 - 2014
Teleperformance   December 2010 - September 2012
Lawrence Hall Chevrolet   2006 - 2008
Abilene Cardiology Consultants   1994 - 2004

Skills
Medical Devices, Customer Service, Strategic Planning, Process Improvement, Sales Operations, Team Building, Product Development, Product Marketing, Sales Management, Time Management, Employee Training, Telephone Reception, Customer Satisfaction, Customer Relations, Training, Management, Leadership, Microsoft Word, Outlook

Education
University of Phoenix
Associate's degree, Business Administration and Management, General

Alan Winters Alan Winters Kansas City, Missouri Details
Alan Winters's Teleperformance Experience May 2013 - Present
Job Chief Compliance, Privacy and Security Officer at Teleperformance Group
Industry Outsourcing/Offshoring
Experience
Teleperformance Group   June 2015 - Present
Teleperformance   May 2013 - Present
Pacific Pulmonary Services  November 2009 - May 2013
Pacific Pulmonary Services  November 2009 - November 2012
Citibank  October 2006 - November 2009
The Winters Group  2006 - 2006
Express Scripts  October 2003 - October 2005
Sprint  July 1999 - October 2005
Marin Credit Card Services   2000 - 2001
Williams Sonoma  1995 - 1997

Skills
Vendor Management, Process Improvement, Healthcare, Business Development, Business Process..., Budgets, Management, Leadership, Cross-functional Team..., Business Transformation, Call Centers, Operations Management, Team Building, Strategy, Program Management, Change Management, Sales, Strategic Planning, Performance Management, Contract Negotiation, Executive Management, Outsourcing, PMO, CRM, Team Leadership, Customer Satisfaction, Business Strategy, Training, Coaching, Project Management, Management Consulting, Organizational..., Leadership Development, Sales Operations, Customer Experience, Customer Service, P&L Management, Account Management, Start-ups, Telecommunications, Product Management, Strategic Partnerships, Sales Management, New Business Development, Customer Retention, Team Management, Business Analysis, Business Planning, Forecasting, Salesforce.com

Education
Washington University in St. Louis - Olin Business School   2005 — 2006
MBA, Business

University of Nevada-Las Vegas - College of Business   1981 — 1989
BS, Managment

peter skene ogden senior secondary school   1980 — 1983
High School, High School/Secondary Diploma Programs

Keyona McConnell Keyona McConnell Reynoldsburg, Ohio Details
Keyona McConnell's Teleperformance Experience September 2010 - Present
Job Supervisor at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA  June 2012 - Present
Teleperformance   September 2010 - Present
Teleperformance   February 2006 - September 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word

Education
University of Phoenix   2009 — 2012
Associate's degree, System, Networking, and LAN/WAN Management/Manager

Monica Gilmer Monica Gilmer Shreveport, Louisiana Details
Monica Gilmer's Teleperformance Experience August 2010 - February 2011
Job Customer Assistant at AT&T
Industry Telecommunications
Experience
AT&T  July 2012 - Present
Teleperformance   August 2010 - February 2011

Skills
Multi Tasking, Customer Service, Research, Employee Benefits, DNS, Microsoft Excel, Microsoft Word, Outlook, Mac, Windows, Typing, Home Networking, Router Configuration, IP Configuration, TCP/IP

Education
University of Phoenix
Associate's Degree, Communication, General, 3.8 GPA

Melanie Jones Melanie Jones Greater Omaha Area Details
Melanie Jones's Teleperformance Experience September 2006 - August 2007
Job EVP, Sales and Marketing at ScanMed of Resonance Innovations LLC
Industry Outsourcing/Offshoring
Experience
ScanMed of Resonance Innovations LLC   January 2004 - Present
Conduit Global  July 2013 - April 2014
PCCW Teleservices  January 2013 - July 2013
ACCENT Marketing  November 2011 - December 2012
TLC and Associates   August 2007 - November 2011
Teleperformance   September 2006 - August 2007
Influent  June 2004 - September 2006
K & M Marketing   February 2002 - June 2004
Financial Marketing Inc.   February 2001 - June 2002
Transcom USA  1998 - 2001

Skills
Business Process..., CTI, Marketing Management, Mergers, Entrepreneurship, Telemarketing, BPO, Call Center, Customer Experience, Contact Centers, Outsourcing, Workforce Management, Database Marketing, CRM, Inbound Marketing, Mergers & Acquisitions, Leadership, Call Centers, Strategy, Call Center Development, Vendor Management, IVR, Lead Generation, Business Development, Marketing, Start-ups, Sales, Strategic Partnerships, Telecommunications, Account Management, Salesforce.com, Solution Selling, Customer Acquisition, Customer Retention, Executive Management, Cross-functional Team..., Customer Satisfaction, P&L Management, Sales Process, Sales Operations, SaaS, B2B, Analytics, Operations Management, New Business Development, Direct Sales, Multi-channel Marketing, Process Improvement, Direct Marketing, Competitive Analysis

Education
University of Nebraska-Lincoln

Amber Brundage Amber Brundage Greater Salt Lake City Area Details
Amber Brundage's Teleperformance Experience April 2014 - April 2015
Job Xcel Marketing
Industry Marketing and Advertising
Experience
Xcel Marketing   February 2014 - Present
Teleperformance USA  April 2015 - August 2015
Teleperformance   April 2014 - April 2015
Verisk Health  2012 - September 2013
MediConnect  2010 - 2012
MediConnect  2008 - 2010
MediConnect  2004 - 2008
MediConnect  2007 - 2007
MediConnect  2006 - 2007
MediConnect  2003 - 2004

Skills
Account Management, Sales, Sales Management, New Business Development, Team Building, Customer Service, Training, Call Centers, Business Development, Process Improvement, Management, Selling, Team Management, Operational Due..., Project Management, CRM, Leadership, Recruiting, Microsoft SQL Server

Education
University of Phoenix
B.S., Marketing

Darrien Kemp Darrien Kemp Shreveport, Louisiana Details
Darrien Kemp's Teleperformance Experience March 2014 - August 2014
Job Creative Director, Frontend Developer, Photographer
Industry Photography
Experience
Shutterblend Photography Co.   November 2013 - Present
Snaphappydad Photography & Illustration Co.   December 2011 - Present
Teleperformance   March 2014 - August 2014
Walmart  June 2011 - March 2014
Albertsons  February 2005 - January 2010

Skills
Illustrator, Social Media, Portrait Photography, Web Development, HTML 5, CSS, Digital Strategy, Web Design, FTP, PHP, Online Advertising, Social Media Marketing, Information Technology, Digital Media, Blogging, Editing, Digital Marketing, SEO, Photoshop, Advertising, Online Marketing, Marketing Strategy, Mac, jQuery, MySQL, Photography, Customer Service, Marketing, Leadership, Retail, Creative Writing, Writing, Graphic Design, Art Direction, Microsoft Word

Education
University of Phoenix   2006 — 2008
Under Graduate, Visual Communications / IT, 2.8 GPA

Alton Chinnery Alton Chinnery Miami/Fort Lauderdale Area Details
Alton Chinnery's Teleperformance Experience September 2009 - September 2011
Job Field Technican at Live Nation
Industry Computer Networking
Experience
Ticketmaster/Live Nation   July 2013 - Present
Southern Specialties  June 2013 - July 2013
Infinity Sales Group  August 2012 - February 2013
Hewlett-Packard  June 2012 - August 2012
Arise Virtual Solutions Inc.  September 2011 - June 2012
Teleperformance   September 2009 - September 2011

Skills
VPN setup, Managing Networks, Configuring Avaya IP..., Citrix Install, IP Phones, Windows XP Pro, LogMeIn, Citrix, Contact Centers, VPN, Avaya, Windows 7, Troubleshooting, Software Installation, Cisco Routers, Active Directory, Microsoft Office, Microsoft Exchange, Windows Server, hp thin client, Pano, Wyse client, VMware, VMware View, VMware Workstation, vSphere, Kantech, Cisco phone, Websense, websense web mail, iPad, Lotus Notes, Remote Desktop, Cisco Unity, Oasys web mail, Dameware, OSTicket, Openfire, SysAid, Harmony, Printers, Technical Support, XP, Norton Ghost, Windows XP, Network Administration, Help Desk Support, Customer Service

Education
ITT Technical Institute   2007 — 2009
Associate of Science Information Technology, Computer Networking Systems

University of Phoenix
Bachelor of Science (B.S.), System, Networking, and LAN/WAN Management/Manager

Matt Lorenzen Matt Lorenzen Ogden, Utah Details
Matt Lorenzen's Teleperformance Experience February 2013 - Present
Job Supervisor for Google Project
Industry Computer Hardware
Experience
Teleperformance   February 2013 - Present
Teleperformance   February 2012 - February 2013
Convergys/Juniper   August 2007 - March 2012
Secure Alert   September 2006 - July 2007
BenchMarck System   January 2005 - August 2005
Domino's Pizza  May 1997 - January 2005

Skills
Troubleshooting, Servers, Active Directory, Routers, VPN, Linux, Android, Android SDK, RADIUS, STRM, IDP, Firewalls, Computer Repair, TCP/IP, Networking, Technical Support, Software Installation, Routing, Juniper

Education
University of Phoenix   2005 — 2007
na, Business Management/Marketing

Some College

University of Phoenix

Justin Ritter Justin Ritter Greater Pittsburgh Area Details
Justin Ritter's Teleperformance Experience August 2006 - December 2007
Job Lean Six Sigma Black Belt at PPG Industries
Industry Chemicals
Experience
PPG Industries  December 2014 - Present
PPG Industries  July 2013 - November 2014
PPG Industries  December 2011 - June 2013
PPG Industries  September 2010 - November 2011
PPG Industries  June 2010 - August 2010
US Steel  January 2008 - April 2009
Teleperformance   August 2006 - December 2007

Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business   2012 — 2014
Master of Business Administration (MBA), Strategy, 3.86

University of Pittsburgh   2006 — 2010
BS, Computer Science, Mathematics, 3.84

David Jeune David Jeune Jacksonville, Florida Details
David Jeune's Teleperformance Experience 2013 - 2014
Job Sales Professional
Industry Automotive
Experience
Mike Davidson Ford  February 2015 - Present
PLS Logistics Services  June 2014 - November 2014
Teleperformance   2013 - 2014
YMCA of Florida's First Coast  March 2013 - August 2013

Skills
Analytical Skills, Strategic Planning, Written & Verbal..., Strategic Influence, Passion for Success, Highly motivated..., Entrepreneurship, Customer Service, Event Planning, Leadership, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Time Management

Education
University of North Florida   2009 — 2013
Bachelor's Degree, Sport and Fitness Administration/Management

Okeechobee High School   2005 — 2009
High School, Accounting and Finance, 3.7

Sergey Sargsyan Sergey Sargsyan Toronto, Canada Area Details
Sergey Sargsyan's Teleperformance Experience March 2005 - Present
Job Budget Controller Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   March 2005 - Present

Skills
Call Center, Workforce Management, Process Improvement, Customer Experience, Operations Management, BPO, Call Centers, Vendor Management, Budgets, Performance Management, Team Management, Sales, Business Process..., Business Analysis, CRM, Customer Satisfaction

Education
University of Iowa - Henry B. Tippie College of Business   1999 — 2002
MBA, Finance/Marketing

Engineering University of Armenia
B. Sci., Cybernetics / Electronics

Lacee Jones Lacee Jones Haltom City, Texas Details
Lacee Jones's Teleperformance Experience January 2009 - May 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
Sprint  September 2012 - April 2014
Teleperformance   January 2009 - May 2011

Education
University of Phoenix   2009 — 2014
Associate Degree, Health/Health Care Administration/Management

Anna Aglipay Anna Aglipay Toronto, Canada Area Details
Anna Aglipay's Teleperformance Experience 2000 - 2004
Job Account Manager at Blackhawk Network
Industry Financial Services
Experience
Blackhawk Network  March 2010 - Present
Myron Manufacturing  2004 - 2009
Teleperformance   2000 - 2004
Indigo  1999 - 2000

Skills
New Business Development, Customer Retention, Team Building, Negotiation, Business Development, Email Marketing, Market Planning, Social Media, Strategic Planning, B2B, Salesforce.com, Account Management, Direct Marketing, Outbound Marketing, Outsourcing Management, Strategic Partnerships, Product Management, CRM, Management, Sales, Marketing Strategy, Customer Service, Marketing, Strategy

Education
University of San Francisco
Advanced Social Media Marketing Certificate

Canadian Marketing Association
Direct Marketing Certificate

University of Toronto

Hollie Keith Hollie Keith Greater Salt Lake City Area Details
Hollie Keith's Teleperformance Experience March 2014 - Present
Job Content Marketing Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance   March 2014 - Present
Respro Food Safety Professionals   September 2007 - Present
Gibbs Smith, Publisher  March 2003 - March 2014
Gibbs Smith, Publisher  October 2008 - September 2011
American Book Publishing  October 2001 - March 2003
Global Educational Opportunities and Services, Japan   September 1999 - August 2002

Skills
Publishing, Copy Editing, Editing, Books, Social Media Marketing, Blogging, Advertising, Social Media, Project Management, Content Development, Publications, Editorial, SEO, Research, Graphics, Ebooks, Quality Assurance, Schedules, Academic Publishing, Press Releases, WordPress, Digital Media, Web Content, Illustrator, Newsletters, Layout, Technical Writing, InDesign, Social Networking, Graphic Design, Published Author, Public Relations, Creative Writing, Copywriting, Adobe Acrobat, Media Relations, Online Publishing, Publicity, Photography, Marketing, Newspapers, Web Design, Brochures, Illustration, Creative Direction, Proofreading, Adobe Creative Suite, Content Management, Marketing Communications, Facebook

Education
University of Hawaii at Manoa
BA, Communication

Westminster College
Master of Business Administration (M.B.A.)

Chris Hannon Chris Hannon Columbus, Ohio Details
Chris Hannon's Teleperformance Experience February 2014 - Present
Job Director of Interaction Analytics and COPC at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance   February 2014 - Present
Teleperformance   September 2012 - Present
channon.us   September 2011 - Present
Teleperformance   February 2012 - September 2012
Teleperformance   May 2010 - February 2012
Teleperformance   March 2009 - May 2010
Teleperformance   June 2008 - March 2009
Teleperformance   June 2007 - June 2008

Skills
MySQL, SQL, HTML, VBA, Android Development, PHP, NICE Call Recording, NICE Perform, SharePoint, Visual Studio, C++, Java, Radian6, QuickBooks, Microsoft Office, Git, Eclipse, NICE, Analytics, Voice Analytics, Desktop Analytics, Business Analytics, Information Systems, Data Mining, CRM, Web Development

Education
Colorado State University

University of Rochester

Blair Frankenberg Blair Frankenberg Greater Chicago Area Details
Blair Frankenberg's Teleperformance Experience April 2010 - Present
Job Executive Vice President, Business Development at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   April 2010 - Present
TeleTech  October 2008 - April 2010
West Corporation  March 2005 - October 2008
APAC Customer Services  November 1996 - March 2005
NBS Technologies  March 1985 - November 1996

Skills
CRM, Call Centers, Business Development, BPO, Outsourcing, Account Management, New Business Development, Management, Leadership, Sales Management, Sales Operations, Customer Experience, Contract Negotiation, Direct Sales, Vendor Management, Operations Management, Sales, Workforce Management, B2B, Customer Service, Inbound Marketing, Telemarketing, Customer Satisfaction, SaaS, P&L Management, Customer Acquisition, Cross-functional Team..., Start-ups, Executive Management, Selling, Lead Generation, Product Management, Strategic Partnerships, Strategy, Contact Centers, Solution Selling, Salesforce.com, Team Management, Consultative Selling, Contract Negotiations, Customer Relations, Customer Retention, Financial Services, Relationship Management, Offshoring, Professional Services

Education
University of Mississippi   1979 — 1982
BBA, Marketing

Camia Felder Camia Felder Columbia, South Carolina Area Details
Camia Felder's Teleperformance Experience June 2014 - June 2014
Job Customer Service Representative at Verizon Wireless
Industry Consumer Services
Experience
Uber  July 2014 - Present
Verizon Wireless  July 2014 - Present
Verizon Wireless  July 2014 - Present
Mortgage Contracting Services  November 2013 - Present
Excellent Expectations, LLC   January 2011 - Present
Teleperformance   June 2014 - June 2014

Skills
Training, Customer Service, Coaching, Public Speaking, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Social Media, Data Entry, Microsoft Word, Inventory Management, Performance Management, Performance Consulting, Performance Improvement, Business Coaching, Leadership, Self-starter, Recruiting, Team Building

Education
University of Phoenix-Columbia Campus   2008 — 2014
BS in Business/Management

Morrow High School   2000 — 2004
General Education

angelia cooper angelia cooper Abilene, Texas Details
angelia cooper's Teleperformance Experience 2010 - 2012
Job Customer Advocate at Blue Cross Blue Shield of Texas
Industry Hospital & Health Care
Experience
Blue Cross Blue Shield of Texas  November 2014 - Present
TDCJ  November 2012 - September 2014
Teleperformance   2010 - 2012

Skills
computer languages, Accounting, Call Centers, Contact Centers, Inbound Marketing, Customer Satisfaction, Customer Experience, Call Center Development, Customer Service, Corrections, inmate management, computer programming, Web Design, Data Entry

Education
University of Phoenix   2015 — 2015
Bachelor's degree, Software Engineering, 3.5

University of Phoenix   2011 — 2014
Associate's degree, Database Engineering, 3.2 GPA

Sherif Abdelzaher Sherif Abdelzaher Irvine, California Details
Sherif Abdelzaher's Teleperformance Experience 2013 - 2013
Job Senior Document Solution at City National Bank
Industry Information Technology and Services
Experience
City National Bank  September 2013 - Present
Adobe  April 2013 - September 2013
Avoka Technologies  September 2011 - March 2013
Teleperformance   2013 - 2013
Hewlett-Packard  April 2010 - September 2011
Verizon Business  November 2009 - March 2010
Mississippi Department of Finance and Administration   March 2009 - November 2009

Skills
SOA, Weblogic, JBoss Application Server, Integration, Adobe LiveCycle, Enterprise Architecture, Enterprise Content..., Enterprise Software, Java Enterprise Edition, Solution Architecture, Software Design, Software Development, XML, Business Process, Java, Microsoft SQL Server, SQL, SOAP, Tomcat, WebLogic, Web Services, HTML 5, Agile Methodologies

Education
University of Phoenix   2010 — 2011
MIS, Information System

Moden Acadamy   1997 — 2002
Bachelor of Science (BSc), Computer Science

Lee Gruetter Lee Gruetter Greater Salt Lake City Area Details
Lee Gruetter's Teleperformance Experience January 1994 - December 2011
Job Training Development Director at YESCO
Industry Professional Training & Coaching
Experience
YESCO  December 2011 - Present
Teleperformance   January 1994 - December 2011

Education
Sibley Sr. High School St. Paul MN

University of Nebraska at Omaha

Derrick Davis Derrick Davis Charlotte, North Carolina Area Details
Derrick Davis's Teleperformance Experience April 2003 - May 2006
Job Data Analyst at Jensen Hughes
Industry Information Technology and Services
Experience
JENSEN HUGHES  December 2014 - Present
Thinkgate LLC  April 2014 - December 2014
Steritech  April 2010 - March 2014
Blue Cross Blue Shield of South Carolina  May 2007 - April 2010
Teleperformance   April 2003 - May 2006

Skills
HTML, SharePoint, Access, Active Directory, JavaScript, Project Management, Visio, Customer Service, Software Development, Social Media, Help Desk Support, Technical Support, Security, Management, Web Development, Training, Networking, Windows, Hardware, Software Installation, Troubleshooting, Databases

Education
University of South Carolina-Columbia   1999 — 2006
Bachelor's, Advertising

Fernando Tevez Fernando Tevez Richmond, Virginia Details
Fernando Tevez's Teleperformance Experience June 2010 - December 2010
Job JD Student at University of Richmond School of Law
Industry Law Practice
Experience
Methodist University  August 2011 - Present
Methodist University  January 2011 - Present
Permanent Diplomatic Mission of El Salvador to the United Nations   May 2013 - September 2013
Pensaris Corporate Training   August 2012 - October 2012
Duke University Talent Identification Program  May 2012 - August 2012
Uassist.ME   May 2011 - August 2011
Teleperformance   June 2010 - December 2010
United World College Costa Rica   August 2009 - May 2010
United World College Costa Rica   November 2008 - May 2009

Skills
Community Outreach, Research, Spanish, International Relations, Politics, English, Nonprofits, Teaching, Mediation, Photography, French, Fundraising, Teamwork

Education
University of Richmond School of Law   2015 — 2018
Doctor of Law (J.D.), International Law and Legal Studies

Methodist University   2011 — 2015
International Relations and Financial Economics, International Relations and Affairs

United World College Costa Rica   2008 — 2010
International Baccalaureate

Sheryl Tilton Sheryl Tilton Greater Denver Area Details
Sheryl Tilton's Teleperformance Experience November 2013 - April 2014
Job Apria Healthcare
Industry Consumer Services
Experience
Apria Healthcare  April 2014 - Present
Teleperformance   November 2013 - April 2014
Alorica  November 2010 - November 2013
StarTek  June 2009 - November 2010
Wells Fargo  April 2004 - April 2007
MCI  April 1998 - April 2004
MCI  1995 - 1998
MCI  1992 - 1995
MCI  1989 - 1992

Skills
Organizational..., Instructional Design, Training, Management, Call Center, Quality Management, Contact Centers, Leadership Development, Vendor Management, Workforce Management, Process Improvement, Performance Management, Operations Management, Team Building, Coaching, Change Management, Call Centers, Outsourcing, Recruiting, Employee Training, Leadership, Six Sigma, Customer Experience, Customer Satisfaction, Training Delivery, CRM, BPO, Employee Engagement, Cross-functional Team..., Customer Retention, Program Management, Team Leadership, Business Process..., Call Center Development, Team Management, Employee Relations, Quality Assurance, Onboarding, Human Resources, Performance Improvement

Education
University of Phoenix   1995 — 1997
Business Management

University of Iowa   1987 — 1988
Psychology

Debbie Friedman Debbie Friedman Miami/Fort Lauderdale Area Details
Debbie Friedman's Teleperformance Experience August 2010 - August 2011
Job CEO at Self Employed Entrepreneur
Industry Events Services
Experience
Teleperformance   August 2010 - August 2011
Advantage Sales & Marketing  February 2010 - July 2010
Advantage Sales & Marketing  2010 - 2010
Bennie Blades 36 Foundation   August 2008 - February 2009
Soref JCC   November 2007 - April 2008
ExpoZur Sports Management Group   2007 - 2008
Events & Adventures  September 2007 - November 2007
Party Girl Promotions   January 2007 - November 2007
POSH  February 2007 - May 2007
Young Professionals for Covenant House   February 2006 - April 2007

Skills
Promotions, Event Management, Press Releases, Event Planning, Public Relations

Education
University of South Florida   1989 — 1990
Communications

Raymond Hardy Raymond Hardy Portland, Oregon Area Details
Raymond Hardy's Teleperformance Experience March 2007 - March 2008
Job Sr devops/Systems Engineer at Nike
Industry Information Technology and Services
Experience
Nike  January 2015 - Present
Hewlett-Packard  February 2013 - January 2015
Adaptive Computing  December 2010 - February 2013
waterford research institute  March 2010 - August 2010
Cybernet Software Systems  March 2008 - September 2009
Teleperformance   March 2007 - March 2008
Convergy's  February 2006 - March 2007

Skills
Development Operations, Agile Methodologies, Linux, Perl, Bash, VMware, CentOS, Cloud Computing, Firewalls, Scripting, Active Directory, Technical Support, Fedora, Wireless Networking, Computer Security, Security, Cisco Technologies, Unix, DNS, Virtualization, Networking, VirtualBox, Apache, Cluster, Red Hat Linux, Shell Scripting, MySQL, Suse, Debian, Windows Vista, Cisco Networking, Network Administration, Vim, Operating Systems, Linux System..., Troubleshooting, Ubuntu, LDAP, SQL, OS X, DHCP, Windows, High Availability, Servers, TCP/IP, Software Installation, Routers, Solaris, Switches, Ruby

Education
University of Phoenix   2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.82

stevens henager college   2003 — 2006
Computer Science

Trina Knapp Trina Knapp Greater Salt Lake City Area Details
Trina Knapp's Teleperformance Experience June 2001 - November 2005
Job Project Manager at Aetna
Industry Insurance
Experience
Aetna  June 2015 - Present
Coventry Health Care, an Aetna Company  June 2007 - May 2015
Afni  November 2005 - August 2006
Teleperformance   June 2001 - November 2005
Experian  May 1987 - November 2001

Skills
Documentation, Performance Consulting, IDX, Human Performance, Customer Service, Policy, Coaching, Mentoring, Quality Assurance, Call Center, Vendor Management, Software Documentation, Training, Call Centers, Budgets, Process Improvement, Management, Insurance, Employee Training, Team Building, Leadership, Employee Benefits, Program Management

Education
University of Phoenix   2008 — 2012
Bachelor of Science (BS), Business Administration, 3.8

Sabine Osceola Sabine Osceola Columbus, Ohio Details
Sabine Osceola's Teleperformance Experience February 2012 - June 2014
Job Architectural Designer looking for new opportunities
Industry Architecture & Planning
Experience
WD Partners  June 2014 - March 2015
Teleperformance   February 2012 - June 2014
JPMorgan Chase  January 2011 - December 2011
Burgess & Niple  August 2008 - March 2009
WD Partners  June 2001 - April 2008
U.S. Structures, Inc. (Archadeck)   February 2000 - October 2000
James Monroe Museum and Memorial Library   January 1999 - December 1999
Baufirma Bach   May 1998 - August 1998

Skills
Historic Preservation, Petroleum, AutoCAD, Construction Documents, BIM, Renovation, Architectural Design, CAD, Microsoft Office, Word, Excel, Research, Microstation, Permitting, Project Coordination, Architecture, Outlook, Customer Relations, Customer Service, Supervisory Skills, Problem Solving, Detailing, Microsoft Excel, Retail, Steel Detailing, Submittals, Microsoft Word, Construction, Revit, Project Management, Process Scheduler, Civil Engineering, Budgets, Adobe Creative Suite, Time Management, Drawing, Project Planning, Architectures

Education
University of Mary Washington   1997 — 1999
Bachelor of Arts (B.A.), Historic Preservation and Conservation

Shiraz Hazrat Shiraz Hazrat San Francisco Bay Area Details
Shiraz Hazrat's Teleperformance Experience June 2007 - August 2007
Job Corporate Engineering Support Technician at Google
Industry Information Technology and Services
Experience
Google  June 2012 - Present
University of Illinois Housing Department   August 2008 - December 2011
University of Illinois at Urbana-Champaign  June 2010 - September 2011
Teleperformance   June 2007 - August 2007
Teleperformance USA  June 2006 - August 2006

Skills
Matlab, Troubleshooting, C++, Databases, HTML, Data Analysis, C, Python, PHP, Analysis, Java, Physics, CSS, Linux, Software Development, Microsoft Office, Technical Consultation, Customer Relations, Analytical Skills, Research, JavaScript, Unix, SQL, Programming, Web Development, Windows, Linux System..., OS X, Cisco Networking, Customer Service

Education
University of Illinois   2007 — 2011
Bachelor of Science (B.S.), Physics

Juan Garfias-Traverso Juan Garfias-Traverso Miami/Fort Lauderdale Area Details
Juan Garfias-Traverso's Teleperformance Experience February 2006 - September 2012
Job CSA at Golden Beach Police
Industry Law Enforcement
Experience
Golden Beach Police   August 2014 - Present
SP Plus Corporation (SP+)   November 2012 - August 2014
Golden Beach Police/Navarro Security Group   October 2012 - November 2012
Teleperformance   February 2006 - September 2012
Intertek  October 2003 - August 2005
Cotecna Inspection   February 1999 - August 2003

Skills
Troubleshooting, Technical Support, Windows 7, Logistics, Security Operations, Scuba Diving, Site Inspections, Microsoft Office, Team Leadership, Management

Education
Prodive International   2002 — 2007
Divemaster, Leisure and Recreational Activities

University of Phoenix   2004 — 2005
Associate's degree, Business Administration and Management, General

Western International University   1990 — 1991
Associate of Science (A.S.), Business Administration and Management, General

ESNA (Escuela Naval del Peru)   1987 — 1989
Science Naval Engineering

Liceo Naval Almirante Guise   1976 — 1984
high school diploma

Natayah oates Natayah oates Fort Lauderdale, Florida Details
Natayah oates's Teleperformance Experience March 2012 - February 2013
Job Student at University of Phoenix
Industry Consumer Services
Experience
Global Response  May 2013 - October 2013
Saveology.com ™   February 2013 - April 2013
Teleperformance   March 2012 - February 2013
Interactive Response Technologies, (IRT)   March 2008 - January 2012

Skills
Training, Sales Management..., Supervisory Experience, Customer Service, Customer Retention, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Interviews, Sales, Sales Management, Data Entry, Quality Assurance

Education
University of Phoenix   2013 — 2019
Associate of Arts (AA), Human Resources Management and Services

Camilla G Camilla G Fort Lauderdale, Florida Details
Camilla G's Teleperformance Experience September 2013 - Present
Job Customer services prefession/Technical support at Teleperformance
Industry Professional Training & Coaching
Experience
Teleperformance   September 2013 - Present
Convergys  August 2006 - August 2013
Convergys  2008 - 2013

Skills
Outsourcing, Service Delivery, Transition Management, Workforce Management, Offshoring, Contact Centers, CRM, Performance Management, Customer Satisfaction, Process Management, Change Management

Education
University of Phoenix   2013 — 2014
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, current 3.0

University of Phoenix   2006 — 2008
Associate of Science (AS), Business Administration and Management, General, 3.08

Stephanie Dalen Stephanie Dalen Fort Walton Beach, Florida Details
Stephanie Dalen's Teleperformance Experience April 2014 - August 2014
Job POS Associate at Kohl's Department Stores
Industry Human Resources
Experience
Kohl's Department Stores  July 2015 - Present
Jamberry - Independent Consultant  May 2015 - Present
Teleperformance   April 2014 - August 2014
PetSmart  August 2013 - June 2014
U.S. Fish and Wildlife Service   May 2011 - December 2012
Ameristar Casinos, Inc.   August 2010 - January 2011
Omaha's Henry Doorly Zoo  March 2006 - June 2009
Bureau of Sociological Research  August 2008 - September 2008
University of Nebraska–Lincoln  May 2008 - May 2008

Skills
Customer Service, Environmental Education, Microsoft Office, Public Speaking, Data Entry, PowerPoint, Community Outreach, Volunteering, Natural Resources, Conservation Issues, Microsoft Excel, Microsoft Word, Leadership, Retail, Spreadsheets, Typing, Microsoft Publisher, Animal Training, Dog Training, Federal Government, Nonprofits, Guided Tours, Recruiting, Photography, Teaching, CCMS, Outlook, Sales, Retail Sales, Social Media

Education
University of Nebraska at Omaha   2007 — 2013
Bachelor of Arts (B.A.), General Science, Environmental Studies

David Reynders David Reynders Lehi, Utah Details
David Reynders's Teleperformance Experience February 2013 - September 2013
Job Audit Senior Specialist at JC Penney
Industry Outsourcing/Offshoring
Experience
JC Penney  March 2015 - Present
JC Penney  September 2013 - Present
JC Penney  September 2013 - Present
Teleperformance   February 2013 - September 2013
IM Flash Technologies  January 2011 - February 2013

Skills
QuickBooks, SAP, Peachtree, SharePoint, SharePoint Designer, Microsoft Excel, Microsoft Word, Microsoft Dynamics ERP, Great Plains Software, Microsoft SQL Server, Internal Audit, SOX Compliancy, General Ledger, Financial Accounting, Team Building, Team Leadership, Communication, Account Reconciliation, Internal Controls, Accounting, Auditing, Sarbanes-Oxley Act

Education
University of Phoenix   2015 — 2016
Master's degree, Accounting

Utah State University   2008 — 2011
Bachelor's degree, Accounting, 3.41

LDS Business College   2003 — 2007
Associate's degree, Financial and Managerial Accounting

Daniel Thumberg Daniel Thumberg Lakeland, Florida Details
Daniel Thumberg's Teleperformance Experience March 2009 - February 2013
Job Founder at Swan Brewing, LLC
Industry Food & Beverages
Experience
Swan Brewing, LLC   April 2014 - Present
TQ Construction Services   March 2013 - December 2014
Teleperformance   March 2009 - February 2013
Teleperformance USA  April 2009 - December 2009
Azzarelli Site Development   October 2005 - August 2008
Pepin Distributing Company  February 2003 - October 2005

Skills
Leadership, Customer Satisfaction, Management, Outsourcing, Workforce Management, Customer Service, Sales, Contact Centers, Operations Management, Customer Experience, Training, Telemarketing, Call Center, Team Management, BPO, CRM, Technical Support, Call Centers, Customer Retention, Time Management, Service Delivery, Call Center Development, Performance Management, Process Improvement, Telecommunications, Avaya, Sla, Team Leadership, Account Management, Employee Engagement, Contact Center..., Coaching, Forecasting, Team Building, Change Management, Troubleshooting, Analysis, Cross-functional Team..., Sales Management, Business Analysis, Talent Acquisition, Strategy, Key Performance..., Project Management, ACD, Sourcing, Project Planning, Process Scheduler, Leadership Development, Program Management

Education
University of Florida - Warrington College of Business Administration   2015 — 2016
Bachelor’s Degree, Business Administration and Management, General

Polk State   2013 — 2014
Associate of Arts (A.A.), Accounting and Finance

University of South Florida   1998 — 2000
business studies

King High School   1994 — 1998
International Baccalaureate

University of Florida
Bachelor of Business Administration (B.B.A.)

Byron McCarty Byron McCarty West Palm Beach, Florida Details
Byron McCarty's Teleperformance Experience July 2012 - Present
Job VISIONARY ENTREPRENEUR
Industry Outsourcing/Offshoring
Experience
Teleperformance   July 2012 - Present
Quest Diagnostics  April 2009 - February 2011

Skills
Call Centers, Troubleshooting, Customer Service, Vendor Management, Technical Support, Windows Server, Software Documentation, Microsoft Office, Windows 7, Business Analysis, Project Management, Change Management, Team Leadership, Windows, Computer Hardware, Quality Assurance, XP, Visio, System Administration

Education
University of Phoenix

Shawna Hower Shawna Hower Crockett, Texas Details
Shawna Hower's Teleperformance Experience November 2007 - June 2008
Job Attended University of Phoenix
Industry Management Consulting
Experience
Crossroads Soy Candles   October 2009 - April 2010
James P. Luton Atty At Law   December 2008 - March 2009
Teleperformance   November 2007 - June 2008

Skills
Management, Technical Support, Information Systems, Customer Service, Customer Support, Administrative..., Office Management, Office Administration, Microsoft Office, Call Center, Teamwork, Recruiting, Microsoft Publisher, Data Entry, System Administration, Access, Software Documentation, Supervisory Skills, Lotus Notes, Inventory Management

Education
University of Phoenix   2008 — 2012
Bachelor of Science (BS), Business Management Minor IS

Mayde Creek High School   1985 — 1987

Justin Blair Justin Blair Boise, Idaho Details
Justin Blair's Teleperformance Experience September 2013 - December 2014
Job Help Desk Consultant at Taos
Industry Information Technology and Services
Experience
Taos  December 2014 - Present
Teleperformance   September 2013 - December 2014
Unisys  January 2013 - May 2013
Mindlance  July 2012 - January 2013
CenturyLink  October 2009 - February 2012
DIRECTV  July 2001 - August 2009
EDS  December 2000 - June 2001
Walmart  June 1997 - October 2000

Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, SharePoint, Network Administration, Help Desk Support, Computer Building, Computer Maintenance, Call Centers, Access, Active Directory, Windows Server, Windows, Printers, Call Center, Computer Hardware, Computer Hardware..., HTML 5, CSS, CompTIA A+ Certification, Networking

Education
University of Phoenix   2009 — 2011
Bachelors, Information Technology: Networking and Telecommunications

Ricks College   1996 — 1998
Associates, Business Management

Carschena Duce Carschena Duce Miami/Fort Lauderdale Area Details
Carschena Duce's Teleperformance Experience January 2013 - October 2013
Job Art Student at The Art Institute of Fort Lauderdale
Industry Individual & Family Services
Experience
iQor  June 2014 - January 2015
Teleperformance   January 2013 - October 2013

Skills
PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Blogging, Sales, Research, Outlook, Typing, Internet, Familial Support System, Family Therapy, Administrative..., Creative Writing, Published Author, Graphic Design, Illustration

Education
The Art Institute of Fort Lauderdale   2014 — 2015
Associate of Science (A.S.), Graphic Design

University of Florida   2007 — 2011
Bachelor of Science (B.S.), Family, Youth & Community Sciences

Joshua Mertens Joshua Mertens Greater Minneapolis-St. Paul Area Details
Joshua Mertens's Teleperformance Experience October 2006 - March 2011
Job Sales
Industry Mining & Metals
Experience
J T Ryerson   March 2011 - Present
Teleperformance   October 2006 - March 2011
International Paper  September 2002 - October 2006

Skills
New Business Development, Demand Forecasting, Economic Forecasting, Salesforce.com, SAP, Strategic Account Growth, Supply Chain Management, Pricing, Inside Sales, CRM, Purchasing, B2B, Training, Sales Process, Sales, Customer Service, Marketing, Manufacturing, Marketing Strategy, Account Management, Forecasting

Education
Cardinal Stritch University   2011 — 2014
Master of Business Administration (MBA), Business

University of Minnesota-Duluth   2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Jack Harraghy Jack Harraghy Miami/Fort Lauderdale Area Details
Jack Harraghy's Teleperformance Experience December 2012 - December 2014
Job
Industry Outsourcing/Offshoring
Experience
Trust Funding Solutions LLC   July 2014 - Present
Your Best Legal Leads, Inc.   April 2014 - Present
Teleperformance   December 2012 - December 2014
Singo Solution   March 2012 - December 2012
CSG International  September 2008 - February 2012
The CCS Companies  August 1995 - September 2008
Data Arts and Sciences, Inc.   April 1994 - July 1995
Credit Protection Association  August 1992 - April 1994
I.C. Systems, Inc.   January 1990 - July 1992
Pratt Partners, Ltd.   January 1984 - January 1990

Skills
CRM, Call Centers, SaaS, Leadership, Strategy, Telecommunications, Management, Sales, Outsourcing, Business Development, Account Management, Customer Retention, Solution Selling, Strategic Partnerships, Professional Services, New Business Development, Vendor Management, Lead Generation, Marketing, Salesforce.com, Selling, Start-ups, Process Improvement, Team Building, Call Center, BPO, Cross-functional Team..., Financial Services, Sales Operations, Recruiting, Customer Experience, Analysis, Workforce Management, Customer Acquisition, Data Recovery, Cable Television, Sales Process, Insurance, Personal Lines Insurance, A/R Collections, Cloud Computing, Sales Management, Strategic Planning, Team Leadership, Equipment Recovery, Creative Solutions

Education
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), Political Science

Todd Drury Todd Drury Orlando, Florida Details
Todd Drury's Teleperformance Experience August 2006 - March 2007
Job A+ Certified Technical Support Agent
Industry Computer Software
Experience
Alorica  March 2007 - September 2007
Teleperformance   August 2006 - March 2007

Skills
Management, Information Technology, Logistics, Human Resources, Military Training, Networking, A++, Technical Support, RPG IV, Qbasic, Apple Software, Airmobile Operations, Troubleshooting, Hardware, Windows XP, Operating Systems, TCP/IP, Wireless Networking, Routers, Switches, Windows, OS X

Education
New Horizons Computer Learning Center of Orlando   2012 — 2012
A + Certification, Information Technology

University of North Carolina at Charlotte   1985 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Ribanug Tahsoh Ribanug Tahsoh Columbia, South Carolina Details
Ribanug Tahsoh's Teleperformance Experience May 2008 - December 2012
Job Technical Support Engineer at Schneider Electric
Industry Electrical/Electronic Manufacturing
Experience
Schneider Electric  July 2013 - Present
Prysmian  December 2012 - May 2013
Teleperformance   May 2008 - December 2012

Skills
Customer Service, AutoCAD, SAP, Solidworks, Paramedic, Data Access, MathCAD, Mathlab, Pro Engineer, Microsoft Office, Working Model, Analysis, Engineering, Process Engineering, Testing

Education
University of South Carolina-Columbia   2008 — 2012
Bachelor of Science (BS), Mechanical Engineering

Jasmine Burns Jasmine Burns Augusta, Georgia Area Details
Jasmine Burns's Teleperformance Experience May 2014 - April 2015
Job Customer engagement specialist
Industry Consumer Services
Experience
Elecrtolux   April 2015 - Present
Teleperformance   May 2014 - April 2015
Convergent  December 2013 - May 2014
Sitel  January 2013 - June 2013
JCPenney  May 2011 - April 2013

Skills
Time management skills, Creative thinking..., Verbal communication..., Quick learning skills, Self motivated,..., Adaptability and...

Education
University of Phoenix   2015 — 2019
Early Childhood Education and Teaching

Emilia Vertodoulos Emilia Vertodoulos Albany, New York Details
Emilia Vertodoulos's Teleperformance Experience October 2009 - June 2012
Job Experienced Associate at PwC
Industry Hospital & Health Care
Experience
PwC  January 2014 - Present
First Niagara Bank  December 2012 - January 2014
Teleperformance   October 2009 - June 2012
Teleperformance   October 2007 - September 2009

Skills
Multitasker, Adaptive, Production Management, real time management, Customer Service, Call Center, Workforce Management, Fast Learner, Customer Satisfaction, People Skills, Customer Experience, Time Management, Teamwork, Goal Oriented, Team Management, Call Centers, Project Planning, Team Leadership, Technical Support, Management, Analysis, Leadership, Training, Social Media, Business Analysis, CRM, Operations Management, Production Managment, People-oriented, Self-driven, Friendly Personality, Outstanding people..., Self-confidence, Outstanding...

Education
Hellenic American University   2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General

University of Hartford   2000 — 2004
Bachelor of Arts (BA), Political Science and Government

Shawn Kearns Shawn Kearns Baraboo, Wisconsin Details
Shawn Kearns's Teleperformance Experience August 2014 - May 2015
Job Customer Experience Expert
Industry Telecommunications
Experience
Teleperformance   August 2014 - May 2015
TeleTech  February 2013 - July 2014
Sprint  September 2006 - February 2013

Skills
Team Leadership, Team Building, Quality Assurance, Quality Management, Microsoft Office, Call Centers, Customer Satisfaction, Project Management

Education
University of Phoenix   2009 — 2011
Associate’s Degree, Accounting, 2.96 GPA

samantha daren samantha daren Salt Lake City, Utah Details
samantha daren's Teleperformance Experience 2010 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance   2010 - Present

Education
UNLV   2003 — 2007
Associate's degree, Business/Commerce, General

Fernando Marticorena Fernando Marticorena West Jordan, Utah Details
Fernando Marticorena's Teleperformance Experience May 2004 - October 2006
Job Quality Assurance | Project Manager | Test / Technician | Defense & Space Professional
Industry Electrical/Electronic Manufacturing
Experience
L-3 Communications  2006 - Present
L-3 Communications  February 2010 - January 2012
L-3 Communications  November 2006 - January 2008
QWEST COMMUNICATIONS CORP  May 2004 - October 2006
Teleperformance   May 2004 - October 2006

Skills
Mechanical Aptitude, Computer Network..., Project Management, Communication Skills, Foreign Language..., Biomedical Devices..., Electrical Engineering, Test Management, Six Sigma, Lean Manufacturing, Team Management, Management, Troubleshooting, Technical Support, Program Management, SDLC, Training, Systems Engineering, DoD, Leadership, Process Improvement, Electronics

Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General

Utah Technical College
Associate of Science (AS), Industrial Electronics Technology/Technician

Raul Melara-Beckman Raul Melara-Beckman Charleston, South Carolina Details
Raul Melara-Beckman's Teleperformance Experience March 2015 - August 2015
Job Jr. Software Developer at RSDCGROUP, LLC
Industry Computer Software
Experience
RSDCGROUP, LLC  August 2015 - Present
Teleperformance   March 2015 - August 2015
Elmwood Funeral Home & Cremation Service   June 2008 - March 2015
Abercrombie & Fitch  June 2011 - August 2011
University of South Carolina  May 2008 - May 2010

Skills
C++, C, Java, JavaScript, Matlab, HTML, Microsoft Office, Spanish, Leadership, Teamwork, Soccer Coaching, Altera Quartus, Embedded Systems, MIPS, Programming, Verilog

Education
University of South Carolina-Columbia   2011 — 2014
Bachelor's degree, Computer Engineering

University of South Carolina-Aiken   2010 — 2011
Bachelor's degree, Computer Engineering

UNIVERSITY OF SOUTH CAROLINA   2008 — 2010
Associate's Degree, Arts

Instituto Gregg Hondureno   2001 — 2006
High School Diploma

UNIVERSITY OF SOUTH CAROLINA
Bachelor of Science, Computer Engineering

Terrance Major Jr Terrance Major Jr Greater Detroit Area Details
Terrance Major Jr's Teleperformance Experience October 2013 - January 2014
Job Customer Service
Industry Information Services
Experience
Teleperformance   October 2013 - January 2014
BELL (Building Educated Leaders for Life)   December 2010 - July 2011
Hamilton Anderson Associates  July 2006 - December 2008

Skills
Customer Experience, Workforce Management, Customer Service, Customer Support, Technical Support, Training, Time Management

Education
University of Phoenix
Information Technology

Sandy Malloy Sandy Malloy Pocatello, Idaho Area Details
Sandy Malloy's Teleperformance Experience May 2008 - December 2008
Job Assistant Manager at Stinker Stores, Inc.
Industry Retail
Experience
Stinker Stores   May 2011 - Present
Pilot Flying J  July 2010 - May 2011
Center Partners  August 2009 - March 2010
Convergys  January 2009 - June 2009
Teleperformance   May 2008 - December 2008
Action Collection Service   February 2008 - April 2008
Qwest  May 2007 - February 2008
Wal-Mart  July 2003 - May 2007

Skills
Typing, Organizing, Determination, Partial Bilingual, Good Work Ethic, Customer Service

Education
University of Phoenix   2010 — 2012
Associates of Arts, Hospitality, Travel, and Tourism Managment

Blackfoot High School   1999 — 2003

Leah Morrison Leah Morrison Augusta, Georgia Area Details
Leah Morrison's Teleperformance Experience August 2011 - Present
Job Media Production Professional
Industry Media Production
Experience
Teleperformance   August 2011 - Present
Channel 13 city of Greensboro   August 2010 - December 2010
Greensboro Grasshoppers  March 2010 - September 2010

Education
University of North Carolina at Greensboro   2007 — 2010
BA, Media Studies

Katherine Wenger Katherine Wenger Columbus, Ohio Area Details
Katherine Wenger's Teleperformance Experience August 2013 - Present
Job Production Control Analyst at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   August 2013 - Present
The Ohio State University  August 2012 - August 2013
The Ohio State University  August 2006 - August 2012
The Ohio State University  August 2004 - July 2006
CVS Pharmacy  January 2003 - December 2004

Skills
Windows, Access, Microsoft Office, Programming, HTML, Hardware, JavaScript, Java, SQL, Perl, Linux, Help Desk Support, Staff Supervision, Customer Service, Computer Hardware, Software Development, Web Development, System Administration, Unix, Pleadings, Document Management, Legal Discovery, Legal Writing, Servers, Web Applications, Windows Server, Technical Support, Solaris, XP, Troubleshooting, Testing, Visio, C++, Visual Basic, Network Administration, Networking, Shell Scripting, Python, Databases, Visual Studio, C, Operating Systems, Security

Education
University of Kentucky   1998 — 2001
BS, Computer Science

Raynard Nowden Raynard Nowden Washington D.C. Metro Area Details
Raynard Nowden's Teleperformance Experience July 2009 - December 2009
Job Small Business Liaison Officer at IBM
Industry Information Technology and Services
Experience
IBM  September 2013 - Present
IBM  October 2010 - September 2013
Michael and Son Services  January 2010 - October 2010
Teleperformance   July 2009 - December 2009
Ashley Stewart  December 2008 - December 2009

Skills
Advertising, Customer Service, Marketing Strategy, Social Media Marketing, Social Media, Sales, Media Relations, Press Releases, Market Research, Public Relations, Marketing Communications, Marketing, Trade Shows, Project Management, Marketing Management, Selling, Product Marketing, Online Marketing, Email Marketing, Social Networking, Lead Generation, Business Development, Management

Education
University of Maryland University College   2010 — 2012
MS, Marketing

Wright State University   2005 — 2009
BA, Mass Communications/ Public Relations

Dan Georgesen Dan Georgesen Greater Omaha Area Details
Dan Georgesen's Teleperformance Experience 2013 - Present
Job Vice President Business Development
Industry Outsourcing/Offshoring
Experience
Teleperformance   2013 - Present
Convergys  2000 - 2012
First Data Corporation  1988 - 2000
Prudential Financial  1983 - 1988

Skills
Call Center, BPO, Workforce Management, IVR, Contact Centers, Service Delivery, Outsourcing, Call Center Development, Vendor Management, Inbound Marketing, Sla, Performance Management, Offshoring, Business Process..., Customer Satisfaction, CRM, Transition Management, ACD, Outsourcing Management, CTI, Telemarketing, Call Centers, New Business Development, E-commerce, Financial Services, Customer Retention, Credit Cards, Business Development, Cloud Computing, Account Management, Customer Experience, Relationship Management

Education
University of Nebraska-Lincoln   1978 — 1982

LaToya Briscoe LaToya Briscoe Cleveland, Ohio Details
LaToya Briscoe's Teleperformance Experience May 2008 - August 2010
Job Billing Specialist
Industry Accounting
Experience
RMi Express Inc.   October 2014 - Present
Elite Stylez Hair and Nail Spa   January 2010 - January 2015
Teleperformance   May 2008 - August 2010

Skills
Billing Systems, Parts Ordering, Customer Service, Computer Proficiency, Analytical Skills, Problem Solving, Decision Making, Business Acuity, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Web Design, Web Development, Strategic Communications

Education
University of Phoenix   2010 — 2013
Bachelor's Degree, Bachelor of Science: Visual Communication / Multimedia, Senior

National Institute of Technology   2006 — 2008
Associate's Degree, Associate of Applied Science:Computer Information Services, Junior

Richard Worthington Richard Worthington Greater Philadelphia Area Details
Richard Worthington's Teleperformance Experience September 2001 - October 2004
Job System analysts for TCS
Industry Information Technology and Services
Experience
Tata Consultancy Services  June 2014 - Present
Amdocs  January 2014 - May 2014
Comcast  July 2007 - December 2013
Randstad  February 2007 - May 2007
Teleperformance   September 2001 - October 2004

Skills
VoIP, TCP/IP, Troubleshooting, Telecommunications, Technical Support, Routers, Network Administration, Windows 7, Wireless Networking, XP, Computer Hardware, Operating Systems, JavaScript, Network Engineering, Network Security, Network Design, Windows, Networking, SharePoint, Telephony, VMware, HTML, Computer Network..., Databases, BMC Remedy, Call Center, DNS, VPN, Active Directory, Linux, Cisco Technologies, Windows Server, IT/Web Content, DHTML, Web Site Design, End-User Training, Interface Design, Critical Troubleshooting, Apache, Apple Macintosh, Microsoft Office, Java Script, Call Centers, Help Desk Support, Software Installation, System Deployment, Windows XP, OS X

Education
University of Phoenix   2009 — 2012
Bachelors, Software Engineering, 2.91

University of Phoenix   2007 — 2009
Associates Degree, Information Technology and Web Design, 3.31

David L Pace David L Pace Greater Salt Lake City Area Details
David L Pace's Teleperformance Experience April 2007 - June 2007
Job Help Desk Technician at Roseman University of Health Sciences
Industry Information Technology and Services
Experience
Roseman University of Health Sciences  February 2012 - Present
Echopass  July 2010 - February 2012
US Army  June 2011 - October 2011
eBay  June 2002 - September 2010
Teleperformance   April 2007 - June 2007

Skills
Help Desk Support, Troubleshooting, Technical Support, Active Directory, Windows Server, Information Technology, Computer Hardware

Education
University of Phoenix   2005 — 2007
BS, Information Technology

Adam Purvis Adam Purvis Greater Salt Lake City Area Details
Adam Purvis's Teleperformance Experience 1999 - 2006
Job Director of Business Development
Industry Information Technology and Services
Experience
Xprtez   April 2008 - Present
Accenture  November 2006 - March 2008
Teleperformance   1999 - 2006
Teleperformance USA  1999 - 2006

Education
University of Phoenix   2004 — 2007

Amanda Mason Amanda Mason Kansas City, Missouri Area Details
Amanda Mason's Teleperformance Experience May 2006 - April 2007
Job Manager Product Management at ACI Worldwide
Industry Financial Services
Experience
ACI Worldwide  January 2015 - Present
ACI Worldwide  April 2012 - Present
ACI Worldwide  June 2010 - April 2012
ACI Worldwide  July 2008 - May 2010
First Data Corporation  April 2007 - July 2008
Teleperformance   May 2006 - April 2007
Teleperformance   June 2005 - May 2006
Teleperformance   2001 - 2005
Home Account   September 2000 - June 2001
APAC Customer Services  May 1999 - September 2000

Skills
Business Analysis, SDLC, Requirements Analysis, Customer Relations, Software Project..., Visio, SharePoint, Product Management, PMP, Requirements Gathering, MS Project, Business Intelligence, Budgeting, Planning, Fraud, Payment Systems, Call Center, Account Management, Process Improvement, Project Management, Management, Testing, Payments, Program Management, CRM, User Acceptance Testing, Budgets, Cross-functional Team..., Customer Service, Call Centers, Project Planning, Quality Assurance, Telecommunications, Vendor Management, Enterprise Software, Change Management, Agile Methodologies, Agile Project Management, Software Development, SaaS, Integration, Electronic Payments, Business Requirements, Outsourcing, Financial Services, Transaction Processing, Functional Requirements, Mobile Payments, Non-Functional..., PMO

Education
University of Nebraska at Omaha   2000 — 2003
M.B.A., International Business/Marketing

University of Nebraska at Omaha   1997 — 2000
B.S., Management Information Systems

Rodney Miller ▄ Rodney Miller ▄ Greater Salt Lake City Area Details
Rodney Miller ▄'s Teleperformance Experience 2006 - 2007
Job Sr. Director Operations / Human Resources at PEI
Industry Executive Office
Experience
Nellson Nutraceutical  January 2015 - Present
C.R. England   March 2014 - Present
Crest Financial  2015 - 2015
Crest Financial  2015 - 2015
PEI  November 2003 - February 2014
TelePerformance   2006 - 2007
Convergys  July 2000 - February 2003
Alorica  1998 - 2000
Packard Bell (NEC)   1991 - 1998

Skills
Project Planning, Business Development, Performance Management, Recruiting, Management Consulting, Salesforce.com, Start-ups, Conflict Resolution, Outsourcing, Leadership, Project Management, Operations Management, Call Center, Call Processing, Account Management, Analysis, B2B, Business Planning, Business Strategy, CRM, Call Centers, Coaching, Customer Service, Deferred Compensation, Employee Benefits, Employee Relations, Employee Training, Program Management, Sales, Organizational..., Leadership Development, Strategic Planning, Succession Planning, Team Building, Management, Talent Management, Time Management, Strategy, Vendor Management, Workforce Planning, Training, Team Leadership, Lead Generation, Human Resources, Hiring, Executive Management, Interviews, Change Management, Temporary Placement, Process Improvement

Education
University of Phoenix   1999 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General

East High School   1986 — 1990
High School Diploma

Justin Carr Justin Carr Dallas/Fort Worth Area Details
Justin Carr's Teleperformance Experience February 2015 - Present
Job Genesys at Teleperformance
Industry Telecommunications
Experience
Teleperformance   February 2015 - Present
Voxai Solutions  December 2013 - October 2014
Performance Technology Partners  July 2012 - November 2013
Vonage  May 2009 - June 2012
Mediu   November 2007 - May 2009
Accenture  July 2006 - November 2007
Infogain  August 2005 - July 2006
IBM Global Services  May 2004 - July 2005
Verizon Business  August 1999 - April 2004

Skills
VoIP, Telecommunications, SIP, Solution Architecture, Integration, Unix, Cloud Computing, IVR, Telephony, Unified Communications, Cisco Technologies, Avaya, CTI, Requirements Analysis, Enterprise Architecture

Education
University of Houston-Clear Lake   1990 — 1992
Bachelor of Science (BS), Mathematics

Jaya Natarajan Jaya Natarajan Columbus, Ohio Area Details
Jaya Natarajan's Teleperformance Experience February 2011 - Present
Job Web Developer at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance   February 2011 - Present
Independent Consultant  January 2009 - January 2011
HRBlock  2007 - 2008
Ohio Supercomputer Center  2005 - 2007
Lucent Technologies  1996 - 2000
The Blackstone Group  1994 - 1996

Skills
JavaScript, Linux, PHP, Unix, Perl

Education
Govt. College of Technology, Coimbatore
B.E, Electronics and Communication Engg.

University of Kentucky
M.S, Computer Science

Ramani Kandaswamy Ramani Kandaswamy Dallas/Fort Worth Area Details
Ramani Kandaswamy's Teleperformance Experience June 2005 - November 2010
Job Senior Manager Software at Synechron
Industry Computer Software
Experience
Synechron  January 2015 - Present
Nationstar Mortgage  January 2014 - Present
Synechron  January 2013 - December 2014
Saxon Mortgage  November 2009 - January 2014
Synechron  November 2009 - December 2012
Teleperformance   June 2005 - November 2010
Qunitegra Solutions Ltd.   June 2004 - May 2005
Xerago  December 2002 - June 2004
3rd Agenda   1999 - December 2002

Skills
Business Intelligence, Data Warehousing, SQL, Microstrategy, Data Modeling, SSAS 2008, Cognos, SQL Server, SSRS, SSIS, Microsoft SQL Server, Oracle, Software Development, Dashboard, Database Design, Web Services, Databases, XML, Solution Architecture, Web Development, .NET, Programming, Integration, Data Warehouse..., Data Integration, Application Development, ASP.NET, AJAX, JavaScript, Windows, C, Operating Systems, HTML, TM1

Education
University of Madras   2000 — 2003
Master of Computer Applications (MCA), Computer Science

Alex Levitina Alex Levitina Columbus, Ohio Area Details
Alex Levitina's Teleperformance Experience 2005 - 2007
Job Business Consultant Test Lead at Perficient
Industry Information Technology and Services
Experience
Perficient  January 2014 - Present
Perficient  January 2013 - January 2014
JPMorgan Chase  January 2012 - January 2013
JPMorgan Chase  October 2007 - January 2012
Teleperformance   2005 - 2007

Education
University of Phoenix-Columbus Ohio Campus   2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General

Sam Girod Sam Girod Miami/Fort Lauderdale Area Details
Sam Girod's Teleperformance Experience April 2001 - Present
Job Tech Support Engineer at The Answer Group
Industry Information Technology and Services
Experience
Teleperformance   April 2001 - Present
SAMPAT Inc.   July 1992 - Present

Skills
MCITP, MCTS, MCP, Cloud Computing, Microsoft Office, Troubleshooting, Active Directory, CNE, Microsoft Certified..., Windows Server, Microsoft Exchange, Office 365, Microsoft Certified...

Education
University of South Florida   1981 — 1984
BSES, Computer Technology

Christopher Streett Christopher Streett Columbia, South Carolina Area Details
Christopher Streett's Teleperformance Experience April 2003 - August 2008
Job Principal Software Engineer at ACI Worldwide
Industry Computer Software
Experience
ACI Worldwide  October 2013 - Present
PM Systems Corporation  September 2008 - Present
Teleperformance   April 2003 - August 2008

Skills
Android, Web Services, iPhone, Mobile Applications, Java, Technical Support, Game Design, Network Administration, Android Development, Virtualization, Testing, Xcode, jQuery, Web Development, Microsoft SQL Server, SQL, Windows Server, Management

Education
University of South Carolina-Columbia   1998 — 2011
Masters, Computer Science

Maryanne Vasquez Maryanne Vasquez Miami/Fort Lauderdale Area Details
Maryanne Vasquez's Teleperformance Experience January 2013 - December 2014
Job Executive Vice President at Ideal Contact Center
Industry Outsourcing/Offshoring
Experience
Ideal Contact Center   January 2015 - Present
Teleperformance   January 2013 - December 2014
Teleperformance   January 2003 - January 2013
Verizon  September 2000 - January 2003
Teleswitch Technologies   June 1996 - September 2000

Skills
Outsourcing, Leadership, Team Building, BPO, Sales, Call Centers, CRM, Vendor Management, Customer Experience, Business Development, Operations Management, Contact Centers, Team Management, Account Management, Workforce Management, Call Center, Customer Satisfaction, Customer Retention, Consulting

Education
University of Miami - School of Business   2002 — 2003
MBA, International Business

Benjamin Minkus Benjamin Minkus Miami/Fort Lauderdale Area Details
Benjamin Minkus's Teleperformance Experience July 2013 - Present
Job Assessment Analyst at Teleperformance
Industry Telecommunications
Experience
Teleperformance   July 2013 - Present

Skills
Teaching, Social Media, Microsoft Office, Customer Service, Copy Editing, Call Center, Leadership, Team Building, Project Planning, Troubleshooting, Social Networking, Training, Call Centers, Leadership Development, Management, Time Management, Change Management, Operations Management, Recruiting, Customer Satisfaction, Account Management, Performance Management, Sales, CRM, Employee Relations, Team Leadership, Team Management, Employee Engagement, Human Resources, Process Improvement, Vendor Management, Program Management, BPO, Interviews, Customer Retention, Customer Experience, Call Center Development, Workforce Management, Outsourcing, Contact Center..., IEX, Contact Centers, COPC, Inbound Marketing, Telemarketing, Avaya, Technical Support, Service Delivery, Quality Assurance, Genesys

Education
University of Miami   2002 — 2006
Broadcast Journalism/Philosophy, Print Journalism, Ethics

Gulliver   1998 — 2002
College Prep

Charmaine Sambajon Charmaine Sambajon Rockville, Maryland Details
Charmaine Sambajon's Teleperformance Experience February 2008 - February 2009
Job Real Estate Agent
Industry Real Estate
Experience
C. Sambajon Realty, LLC   November 2013 - Present
Fairfax Realty, Inc  September 2012 - Present
Home Health Connection, Inc.   May 2009 - October 2013
Teleperformance   February 2008 - February 2009

Skills
Real Estate Transactions, Sales, Negotiation, Creative Real Estate..., Medical Billing, Microsoft Excel, Customer Service, Payroll, Real Estate, Outlook, Budgets, Investors

Education
University of Maryland University College   2012 — 2015
Master of Business Administration (M.B.A.)

University of Santo Tomas   2004 — 2008
Bachelor's degree, Dietetics and Clinical Nutrition Services

Alvaretta McGill Alvaretta McGill Columbia, South Carolina Area Details
Alvaretta McGill's Teleperformance Experience internEd Venture Childrens MuseumSeptember 2009 - November 2009
Job Customer Service Represenative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   internEd Venture Childrens MuseumSeptember 2009 - November 2009
Wal-Mart  August 2005 - March 2007

Education
University of South Carolina-Aiken   2004 — 2009
Bachelor of Arts, Mass Communication

Milly Lopez Milly Lopez Dallas/Fort Worth Area Details
Milly Lopez's Teleperformance Experience August 2013 - May 2015
Job Operations Manager at Teleperformance USA
Industry Insurance
Experience
Teleperformance   August 2013 - May 2015
Teleperformance   October 2012 - May 2015
Teleperformance   June 2011 - May 2015

Skills
Insurance, Health Insurance, Medicare, Healthcare, Managed Care, Call Centers, Healthcare Management, HIPAA, Medicaid, Management, Sales, Process Improvement, Team Building

Education
University of Phoenix   2008 — 2010
MHA, Health Administration

Thearith Chhan Thearith Chhan Columbus, Ohio Area Details
Thearith Chhan's Teleperformance Experience March 2010 - December 2011
Job IT Helpdesk at Goodwill Columbus
Industry Computer Networking
Experience
Goodwill Columbus  January 2012 - Present
Teleperformance   March 2010 - December 2011
Honda of America  May 2002 - October 2009
H&R Block  September 2005 - April 2006
United Parcels Service  January 2000 - January 2004
Sovereign Bank  March 2003 - September 2003
Putnam Investments  January 1999 - January 2000

Skills
Call Center, Data Entry, Outlook, PeopleSoft, File Management, Customer Service, Credit, Accounts Payable, Access, Teamwork

Education
ITT Technical Institute-Hilliard   2008 — 2010
Associate of Applied Science, Information Technology- Computer Network Systems

Rochester Community and Technical College
Liberal Arts

University of Massachusetts Lowell
BS, Business Administration

Jim Lilly Jim Lilly Greater Los Angeles Area Details
Jim Lilly's Teleperformance Experience 2007 - 2008
Job Web Designer, Logo Designer HTMLCSSJavascriptPHPXML at Freelance and for Blue Lotus Lifestyle
Industry Information Technology and Services
Experience
Blue Lotus Lifestyle   June 2010 - Present
Plewto Systems   November 2009 - Present
Unisys  March 2008 - July 2009
Flowserve  2008 - 2009
Teleperformance   2007 - 2008

Skills
JavaScript, CSS, Windows Server, Windows 7, Servers, Operating Systems, Linux, Hardware, MySQL, Firewalls, Technical Support, Software Installation, HTML, Ubuntu, Windows, HTML 5, Computer Hardware, Troubleshooting, Printers, Laptops, Android, XHTML

Education
University of Phoenix   2011 — 2012
Bachelor of Science (BS), IT Web Design and Networking, A

University of Phoenix   2006 — 2010
Associate of Arts and Sciences (A.A.S.), Web Design and Netowrking, B

gomati ramanan gomati ramanan Toronto, Canada Area Details
gomati ramanan's Teleperformance Experience October 2001 - Present
Job Finance Administrator
Industry Telecommunications
Experience
Teleperformance   October 2001 - Present

Skills
Human Resources, Training, Recruiting, Customer Service, Finance, Sales, Teamwork, Teaching

Education
Diploma in French from Alliance Francaise

University of Mumbai
Bachelor of Applied Science (B.A.Sc.), Chemistry/Physics

Nichelle Parker Nichelle Parker Augusta, Georgia Area Details
Nichelle Parker's Teleperformance Experience 2008 - 2009
Job Administrative
Industry Human Resources
Experience
Time Solutions, LLC  June 2014 - Present
Nova Corporation  November 2012 - June 2014
BEI  January 2011 - October 2012
Teleperformance   2008 - 2009

Skills
Employee Relations, Onboarding, Orientation, HRIS, Recruitment/Retention, Hiring, Screening, Payroll Processing, Interviewing, Background Checks, Employee Engagement, PeopleSoft, Sourcing, Call Center, Customer Service, Administration, Labor Relations, Resume Writing, Internet Research, Outlook, Lotus Notes, Excel, Employment Law, Payroll, HR Policies, Interviews, Recruiting, Staffing Services, New Hire Orientations, Applicant Tracking..., Benefits Administration, Online Research, Administrative..., Call Centers, Temporary Placement, Microsoft Excel, College Recruiting

Education
University of Phoenix   2012 — 2014
Master's degree

Devry University   2007 — 2009
Bachelor's, Tech. Mgmt in HR Mgmt

Silver Bluff

Madge Gyimah Madge Gyimah Columbus, Ohio Area Details
Madge Gyimah's Teleperformance Experience May 2009 - September 2009
Job Drug Testing Technician
Industry Law Enforcement
Experience
American Court Services   December 2012 - Present
My Granny Teaches Me   September 2007 - Present
US Census Bureau  March 2010 - June 2011
Teleperformance   May 2009 - September 2009

Skills
Microsoft Office, Excel, Word, PowerPoint, Research, Policy, Microsoft Excel, Outlook, Access, Data Entry, Software Documentation, Critical Thinking, Supervisory Skills, Customer Service, Government, Microsoft Word

Education
DeVry University   2013 — 2015
Bachelor of Applied Business, Criminal Justice, Criminal Justice

Miami Jacobs Career College   2011 — 2013
Associate of Applied Business, Criminal Justice

University of Phoenix

Jason Sigman Jason Sigman Boise, Idaho Area Details
Jason Sigman's Teleperformance Experience April 2012 - Present
Job Experienced Logistics Specialist
Industry Logistics and Supply Chain
Experience
Teleperformance   April 2012 - Present
Shopko Stores LLC  April 2007 - April 2012
Wal-Mart Stores Inc  May 2004 - October 2006
US Army  July 1997 - September 2006

Skills
Inventory Management, Inventory Control, Forklift Operator, Warehouse Management, Logistics, Warehousing, Shipping, Operations Management, Distribution Center..., Customer Service, Loss Prevention, Supply Chain, Process Scheduler, Team Building, Logistics Management

Education
University of Phoenix   2008 — 2012
Bachelor of Science, Integrated Supply Chain Operations Management

University of Phoenix   2008 — 2012
Bachelors of Science in Business, Integrated Supply Chain Operations Management

Sultan M. Nabkel Sultan M. Nabkel Fremont, California Details
Sultan M. Nabkel's Teleperformance Experience October 2000 - April 2007
Job Night Auditor/Manager at Hyatt Place
Industry Information Technology and Services
Experience
Hyatt Place  July 2013 - Present
Shiekh Shoes  May 2009 - November 2013
Bell Canada  April 2007 - September 2008
Teleperformance   October 2000 - April 2007
Teleperformance   October 2000 - April 2007
Direct Energy  February 1999 - January 2000

Skills
Management, Networking, Technical Support, Customer Service, Leadership, Microsoft Office, Analysis, Project Management, Information Technology, Public Speaking, Microsoft Excel

Education
University of Phoenix   2010 — 2015
Bachelor of Science, Computer and Information Systems Security

International Academy of Arts & Design   2002 — 2004
Information Technology- Certificate, Networking and Oracle 9i

Michael Catron Michael Catron Pompano Beach, Florida Details
Michael Catron's Teleperformance Experience 2011 - 2012
Job IT Support HOME/PHONE
Industry Information Technology and Services
Experience
Teleperformance   2011 - 2012
AT&T U-Verse  May 2009 - July 2010
Broward Supervisor of Elections   January 2008 - November 2008
FastTeks  January 2005 - November 2007
Geeks in Route   January 2004 - September 2005
The Answer Group (TAG)   January 2002 - December 2003

Skills
Typing 80 WPM+, A+ Certified, MCP, MCSA, MCSE, Network+ Certified, Security+ Certified

Education
University of Florida   1990 — 1992

Jean Stokes Jean Stokes Columbus, Ohio Area Details
Jean Stokes's Teleperformance Experience October 2004 - October 2006
Job Project Manager Retail Information Technology
Industry Information Technology and Services
Experience
EXPRESS  February 2010 - January 2015
Information Control Corporation  October 2006 - February 2010
Teleperformance   October 2004 - October 2006

Skills
Point of Sale, Computer Hardware, Technical Support, Troubleshooting, Cisco Technologies, Call Center, Mobile Technology, Project Implementation, Technical Documentation, Cross-functional Team..., Windows Server, IT Asset Management, vSphere, Wireless Networking, SCCM, VMware, Software Implementation, Vendor Management, Cisco UCS, Active Directory, BMC Remedy, Microsoft Excel, Autodesk Software, Customer Service, Training, Customer Satisfaction, Team Leadership, Microsoft Office, Project Management, Information Technology, Retail

Education
University of Phoenix   2007 — 2013
Associate's degree, Computer Programming

Rickie Crum Rickie Crum Panama City, Florida Details
Rickie Crum's Teleperformance Experience May 2012 - Present
Job Student at University of South CarolinaColumbia
Industry Law Enforcement
Experience
Teleperformance   May 2012 - Present
Defense Commissary Agency  June 2011 - January 2012

Skills
Proficient using word..., Fast Learner, Multitasking Skills

Education
University of South Carolina-Columbia   2009 — 2013

Samantha Rayl Samantha Rayl South Bend, Indiana Details
Samantha Rayl's Teleperformance Experience September 2006 - November 2007
Job Seafood Team Member at Whole Foods Market
Industry Computer Software
Experience
Whole Foods Market  March 2013 - Present
Gap Inc./Old Navy   July 2010 - November 2012
Teleperformance   September 2006 - November 2007
Panera Bread  November 2004 - August 2006

Skills
Efficiency, Highly Dedicated, Software Development, Technical Support, Customer Satisfaction, Customer Support, Fast Paced Environment, Data Entry, Windows Server

Education
University of Phoenix   2012 — 2014
Bachelors, Information Technology/Software Engineering

University of Phoenix   2010 — 2012
Associate of Arts, Information Technology, 3.0

Rosemarie James Rosemarie James Fort Lauderdale, Florida Details
Rosemarie James's Teleperformance Experience July 2009 - Present
Job customer service at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance   July 2009 - Present

Skills
Management, Team Management, Active Directory, ITIL, Microsoft Excel, Leadership, Avaya, Microsoft Office, Customer Service, Outsourcing, Team Leadership, Workforce Management, Call Centers, Sla, Contact Centers, Customer Experience, Vendor Management, Troubleshooting, CRM, BPO, Technical Support, Performance Management, Inbound Marketing, Customer Satisfaction, Transition Management, Telemarketing, Windows 7, Service Delivery

Education
University of Phoenix

Kelli Dinkins Kelli Dinkins Hephzibah, Georgia Details
Kelli Dinkins's Teleperformance Experience January 2010 - May 2011
Job Team Lead at Electrolux Major Appliances
Industry Consumer Goods
Experience
Electrolux Major Appliances  June 2011 - Present
Teleperformance   January 2010 - May 2011

Education
University of Phoenix   2011 — 2015

Butler High School

Cristina DeLira Cristina DeLira Fuquay Varina, North Carolina Details
Cristina DeLira's Teleperformance Experience 2010 - 2010
Job Experience Customer Service Representative
Industry Law Enforcement
Experience
Teleperformance   2010 - 2010
Circle K  January 2009 - July 2009

Education
University of Phoenix   2010 — 2013
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration

CONEL JOSEPH CONEL JOSEPH Columbia, South Carolina Area Details
CONEL JOSEPH's Teleperformance Experience April 2008 - December 2014
Job Retail Store Manager at GP Mobile/TMobile Limited
Industry Outsourcing/Offshoring
Experience
GP Mobile  December 2014 - Present
Teleperformance   April 2008 - December 2014
Teleperformance   July 2007 - April 2008

Skills
Solid computer skills, customer support, Supervisory Skills, Management, Creative Problem Solving, Troubleshooting, Direct Sales, Strategic Planning, Customer Service, Leadership, Process Improvement, Team Building, Training, Call Centers, Customer Satisfaction, Sales, Coaching, Customer Retention, Operations Management, Customer Experience, Team Leadership, Time Management, Leadership Development, Public Speaking

Education
University of Phoenix   2009 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.3

University of Phoenix   2009 — 2013
Bachelor of Business Management, Management

Ariel Lewis Ariel Lewis Fort Lauderdale, Florida Details
Ariel Lewis's Teleperformance Experience December 2009 - July 2011
Job Human Resources Talent Acquisition Consultant at Allure Inc.
Industry Outsourcing/Offshoring
Experience
Allure Inc.   July 2011 - Present
Teleperformance   December 2009 - July 2011
The Answer Group (TAG)   October 2009 - December 2009

Skills
o55 WPM, oOutlook E-mail, oMicrosoft Excel, oMicrosoft Word, oPowerPoint...

Education
University of Phoenix   2012 — 2016
Bachelor of Science (B.S.), Communication, General

Albert Bohl Albert Bohl Gainesville, Florida Details
Albert Bohl's Teleperformance Experience March 2013 - March 2013
Job Civil Engineer
Industry Civil Engineering
Experience
Teleperformance   March 2013 - March 2013
Subway  January 2013 - March 2013
Florida Department of Transportation  June 2008 - August 2008
K-B-Toys  November 2003 - December 2003
Publix Super Markets  January 2003 - April 2003

Skills
Microsoft Office, TRANSYT-7F, CORSIM, Cube Voyager, ArcGIS, MathCAD, AutoCAD, Highway Capacity..., Experienced dealing..., Experienced working on..., Writing technical..., Solving engineering..., Experienced with the...

Education
University of Florida   2011 — 2013
Master of Engineering (M.Eng.), Civil Engineering

University of Florida   2004 — 2010
Bachelor of Science (B.S.), Civil Engineering

Pine View School for the Intellectually Gifted   2000 — 2004
High School Diploma

Holly A. Holly A. Merced, California Area Details
Holly A.'s Teleperformance Experience June 2014 - July 2014
Job Health Care Administration Management
Industry Hospital & Health Care
Experience
Goodwill  June 2014 - August 2014
Teleperformance   June 2014 - July 2014
MAXIMUS  January 2014 - February 2014
Inclusion   June 2013 - November 2013

Skills
Mental Health, Nonprofits, Elder Care, Healthcare, CPR Certified, Adolescents, Physical disability, Home Health Agencies, Caregiving

Education
University of Phoenix   2012 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management

Columbia College   2002 — 2005
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Deanna Hardin Deanna Hardin Pittsburgh, Pennsylvania Details
Deanna Hardin's Teleperformance Experience May 2005 - August 2006
Job Campaign Writer at SumOfUs
Industry Retail
Experience
SumOfUs  September 2014 - Present
ModCloth  May 2008 - July 2014
Integrated Real Estate Processing  August 2006 - January 2008
Teleperformance   May 2005 - August 2006

Skills
Customer Service, Retail, Inventory Management, Merchandising, Time Management, Visual Merchandising, Inventory Control, Social Media, Customer Experience, Customer Satisfaction

Education
University of Pittsburgh   2009 — 2014
Bachelor's Degree, Natural Sciences

University of Pittsburgh   2009 — 2014
Bachelor's Degree, Philosophy

Louisiana School for Math, Science, and the Arts   2000 — 2002
High School

Rashawn Williams Rashawn Williams Thibodaux, Louisiana Details
Rashawn Williams's Teleperformance Experience Tax ProfessionalH&R BlockNovember 2013 - Present
Job Tax Professional at H&R Block
Industry
Experience
Teleperformance   Tax ProfessionalH&R BlockNovember 2013 - Present

Skills
Visual Basic, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft outlook, microsoft access, Medical Terminology, Customer Service..., written and verbal..., multitask ability, Customer Service, Call Centers, Team Leadership, Time Management, Troubleshooting, Teamwork

Education
Learning Bridge Career Institute   2015 — 2015

University of New Orleans   2004 — 2006
Registered Nursing/Registered Nurse

Previous

Select page

1 2 3 4 5 6 7 8 9 10 11 12


Similar Companies

TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento