Black Box Network Services
Industry: Company
DescriptionBlack Box Corporation, also doing business as Black Box Network Services, is headquartered in the Pittsburgh suburb of Lawrence, Pennsylvania, United States. The company is a provider of communications products. Headquarters: Lawrence, Pennsylvania, United States Revenue: 992 million USD (2015) CEO: Joel T. Trammell Number of employees: 4,300 Subsidiaries: BB Technologies Inc, NextiraOne Federal, LLC, Parent organizations: BBox Holding Company, AGC Networks Pte. Limited
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Black Box Network Services Employees
Bond Consulting Services October 2015 - Present
Big Bear Mountain Resorts 1993 - Present
Comtrend February 2014 - September 2015
Intelli-Flex March 2013 - February 2014
Black Box Network Services March 2012 - 2012
CenturyLink Business November 2010 - 2012
Qwest November 2010 - 2012
Infonet September 2005 - May 2009
BT Global Services September 2005 - May 2009
Sprint 1998 - 2005
Skills
Managed Services, Unified Communications, MPLS, Solution Selling, VoIP, Co-location, Channel, Telecommunications, Data Center, Channel Partners, Professional Services, Selling, Wireless, Management, CRM, Account Management, Cloud Computing, Product Management, Outsourcing, Vendor Management, Networking, Enterprise Software, IP, Cisco Technologies, Telephony, SIP, IT Strategy, Leadership, Security, SaaS, IT Service Management, Sales, Direct Sales, Strategic Partnerships, Call Centers, Salesforce.com, WAN, Sales Process, Pre-sales, Avaya, E-commerce, Go-to-market Strategy, SIP Trunking, Mobile Devices, Ethernet, Hosted Services, Video Conferencing, Sales Engineering, Partner Management, Wireless Networking
Education
California State University-Long Beach
AA
Los Alamitos High School
Verizon Enterprise Solutions April 2012 - Present
Verizon Terremark April 2007 - April 2012
Verizon Terremark September 2006 - April 2007
Black Box Network Services June 2004 - September 2006
IBM June 2004 - June 2004
FBC International February 1990 - March 2003
Skills
VoIP, Data Center, Cisco Technologies, ITIL, Firewalls, Professional Services, Management, Security, IT Service Management, Network Security, Cloud Computing, Managed Services, Disaster Recovery, Networking, Servers, IT Management, Switches, Enterprise Software, Routers, CCNA, System Deployment, Troubleshooting
Education
Grantham University
Master of Science in Information Management, Specialization in Project Management
Columbia Southern University
Bachelor of Science in Business Administration, Concentration in Information Technology
Miami Dade College
Cisco Network Academy
UCLA Extension
MCSE certification program
Black Box Network Services July 1993 - Present
LOGOS Communications, Inc. July 1993 - Present
Telsource Corporation July 1992 - July 1993
Education
Cleveland State University 1987 — 1991
Business, Psychology
Black Box Network Services July 2008 - Present
Signal Solutions, LLC October 2001 - July 2008
Computer Science Corporation September 2000 - October 2001
Skills
CISSP, CISSP-ISSMP, CCSK, DoD, Army, Program Management, Project Management, MS Project, Integration, Telecommunications, Technical Writing, Photography
Education
Colorado Technical University
Master's Degree, Master of Science in Management in Information Systems Security, 4,0
Western International University
Bachelor's Degree, Bachelor of Science Information Systems, Magna Cum Laude
Black Box Network Services June 2013 - July 2014
Focus Fiber Solutions, LLC November 2012 - June 2013
Morse Communications, Inc. October 2008 - September 2010
Cochran Fire and Secutity 2007 - 2008
TelStrat 1999 - 2006
ASCOM Timeplex - Timeplex LLC 1996 - 1999
AT&T Datotek 1984 - 1995
Kentron International 1980 - 1983
Bell Technical Operations Corp. 1976 - 1980
Skills
C, Embedded C, Assembly, Fortran, ICE, JTAG, VxWorks, Red Hat Linux, OpenSuse, pSOS, Adobe Photoshop Elements, OmniPCX 4400 ACFE, OmniTouch 8600, ASN.1, QAM&P, PowerPC, Sun OS, IP Networking, GNU tools, Embedded Systems, Operating Systems, Embedded Software, Linux, SIP, VoIP, Telecommunications, TCP/IP, Device Drivers, Cisco Technologies, IP, Systems Engineering, Software Development, SNMP, Debugging, Switches, Manufacturing, Testing, Networking, Routers, SunOS
Education
Mountain View College 1981 — 1983
Mathematics
Central Texas College 1979 — 1980
Computer Programming
Pomeroy April 2006 - Present
Access Document Systems August 2002 - April 2006
Data Voice Technologies July 2000 - October 2002
US Air Force Reserve February 1996 - September 2001
Black Box Network Services September 1996 - June 2000
United States Air Force June 1990 - January 1996
Skills
Troubleshooting, Telecommunications, Integration, Linux, Project Management, Unix, Windows, Cisco Technologies, VoIP, Switches, Technical Support, Wireless Networking
Education
West Virginia State University 1999 — 2001
Nuclear Medicine Technologist, Imaging
Community College of the Air Force 1991 — 1995
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Hilton Worldwide January 2014 - Present
Hilton Worldwide July 2011 - January 2014
Flexjet December 2010 - May 2011
Black Box Network Services August 2008 - November 2009
Re/Max Ltd. Select June 2006 - October 2006
Education
California State University-Northridge 2004 — 2008
BA, English (Creative Writing)
Boeing April 2015 - Present
PepsiCo April 2013 - October 2014
PepsiCo February 2007 - March 2013
Black Box Network Services January 2006 - February 2007
Fastenal August 1998 - January 2006
Skills
Management, Accounting, Sales, Truck Driving, Customer Service, Windows, Windows NT, Problem Solving, Customer Relations, Routing, Merchandising, Warehousing, Supply Chain Management, Inventory Management, Logistics, Microsoft Office, Purchasing
Education
Central Washington University 1995 — 1997
Black Box Network Services February 2011 - May 2014
Clearwire February 2010 - December 2010
Le Cordon Bleu College of Culinary Arts June 2004 - November 2009
Marnell Corrao Associates August 2000 - May 2004
Caesars Entertainment Corporation August 1999 - August 2000
Silverton Casino August 1997 - August 1999
Skills
Information Technology, Project Management, SharePoint, Windows Server, Security, Cyber-security, Active Directory, Agile & Waterfall..., Voice & Data Convergence, Hotel Administration, Casino Gaming, Construction, Architecture, Higher Education, Point of Purchase, Disaster Recovery, Cisco Technologies, Network Security, Troubleshooting, Switches, Routers, IT Management, WAN, Network Design, Networking, Microsoft Exchange, VoIP, DNS, Hardware
Education
University of Nevada-Las Vegas 2000 — 2003
Master, Business Administration; an MIS concentration - 2004
New Horizons Learning Center 2000 — 2002
Certificate of Completion, Information Technology
The Learning Center 2000 — 2000
Certificate of Completion, Computer and Information Systems Security/Information Assurance
University of Nevada-Las Vegas 1995 — 2000
Bachelors, Science Management Information Systems
College of Southern Nevada 1999 — 1999
Certificate, Computer and Information Sciences and Support Services
Wells Fargo April 2005 - Present
Wells Fargo April 2004 - April 2005
Modis February 2002 - April 2004
Rollouts August 1999 - February 2002
Black Box Network Services June 1998 - June 1999
Skills
ITIL, Management, MBA, VMware ESX, IBM Servers, WebSphere Application..., Weblogic, HP Proliant, IBM Director, Disaster Recovery, Business Analysis, Data Center, Integration, Enterprise Architecture, SDLC, Operating Systems, Networking, SharePoint, Technical Support, Vendor Management, Visio, WebLogic, Windows
Education
Brown College 1998 — 1999
Master of Computer Applications (MCA), Computer Science
Minneapolis Community and Technical College 1993 — 1995
Master of Computer Applications (M.C.A.), Computer Science
CommScope July 2014 - Present
MidCo Inc. December 2011 - July 2014
TCF Inventory Finance, Inc. May 2011 - January 2012
Black Box Network Services 2008 - 2009
AT&T December 1998 - April 2008
Advanced Telecommunications of Illinois, Inc. 1996 - 1998
Skills
Telecommunications, Project Management, Team Building, New Business Development, VoIP, Process Improvement, Account Management, Microsoft Excel, Budgets, Vendor Management, Customer Service, Strategic Planning, Program Management, Business Strategy, Business Analysis, Microsoft Office, Unified Communications, Telephony, Call Centers, Business Development, Security, Contract Negotiation, Management, Integration, Leadership, Wireless, CRM, Networking, Solution Selling, Troubleshooting, T1, Managed Services, Data Center, Ethernet, SIP, IP, MPLS, Cloud Computing, Cabling, Fiber Optics, Wireless Networking, Selling, Switches, Sales
Education
Columbia College Chicago 1986 — 1990
BA, Broadcasting Communications
Joliet Junior College
Microtrain
Black Box Network Services October 2013 - January 2014
Union Electric Steel Corp February 2012 - May 2013
MARC USA November 2011 - February 2012
Quick Med Claims January 2009 - May 2011
Wesley Spectrum Services April 2007 - December 2008
Mellon Bank September 1997 - April 2007
Carlow College 1994 - 1997
Skills
Recruiting, Human Resources, Employee Relations, Supervisory Skills, New Hire Orientations, Executive Search, Employer Branding, Interviews, Process Improvement, Management Consulting, Change Management, Leadership, Workforce Planning, Organizational..., Project Management, Talent Acquisition, Labor Relations, Succession Planning, Microsoft Excel, Customer Service, Employment Law, Taleo, Performance Management, Strategic Planning, Policy
Education
California University of Pennsylvania 1986 — 1991
Industrial/Organizational Psychology
Black Box Network Services September 2014 - Present
TeleSpace, LLC September 2012 - March 2014
Johnson Controls March 2010 - June 2012
DataStarUSA June 2009 - March 2010
Insight November 1999 - January 2009
Calence 2006 - 2008
Avnet Inc 2001 - 2006
Kent Datacomm November 1999 - June 2001
CompuCom October 1997 - November 1999
Compaq August 1992 - April 1997
Skills
Sales Management, Data Center, Sales, Managed Services, Team Building, Strategic Planning, Professional Services, Account Management, Contract Negotiation, Direct Sales, SaaS, Business Strategy, CRM, Channel, Channel Partners, Cisco Technologies, Cloud Computing, Coaching, Consulting, Enterprise Software, Leadership, Management, New Business Development, P&L Management, Project Management, Sales Process, Salesforce.com, Security, Selling, Strategic Partnerships, Unified Communications, Vendor Management, Telecommunications, Wireless, Sales Operations
Education
Central Michigan University 1975 — 1980
BA EDU, Secondary Education
Village Health Wellness Spa July 2014 - Present
Black Box Network Services November 2009 - December 2013
Verizon Wireless April 2004 - November 2009
Sprint May 2000 - January 2004
Skills
Therapeutic Massage, Neuromuscular Therapy, Deep Tissue Massage, Health Education, Holistic Health, Customer Service, Customer Support, Corporate Security
Education
National Institute of Whole Health, Wellesley, MA 2012 — 2014
Whole Health Educator Certificate
Cabrillo College 1993 — 1995
English Literature and Composition
National Holistic Institute, Emeryville, CA 1989 — 1990
Therapeutic Massage and Health Educator Certificate, Massage Therapy/Therapeutic Massage
United States Air Force 1976 — 1980
Fusion Networks LLC September 2014 - Present
Self-employed November 1999 - Present
Internap April 2014 - December 2014
Black Box Network Services September 2013 - April 2014
TEKsystems January 2010 - January 2013
Sensor Technologies Inc. (STI) January 2009 - July 2010
Technisource February 2009 - August 2009
US Army August 2001 - January 2008
Skills
Telecommunications, GSM, IP, VoIP, Wireless, SDH, Transmission, Fiber Optics, Fusion Splicing, Copper Cabling, Construction, Project Management, Project Estimation, Project Bidding, Sales, Data Center, OSP Construction, Structured Cabling, Siemens PBX, Cisco Routers, Cisco VoIP, Cisco Technologies, Brocade Fibre Switches, Light Brigade, OTDR, Surveillance, GIS systems, 3G
Education
Central Washington University
Bachelor of Applied Science (B.A.Sc.), Information Technology Business Administration, 3.0
Edmonds Community College
Computer Electronics and Networking, IT, Electronics, 3.0
Arizona Department of Public Safety December 2014 - Present
Cutter Aviation June 2014 - September 2014
Black Box Network Services December 2013 - June 2014
Sounds Good! Mobile Entertainment May 2011 - August 2012
LeMay's A/V Integration June 2011 - September 2011
Plexus Corp. June 2010 - November 2010
REEDS Jewelers May 2006 - August 2008
Campaigners September 2006 - April 2008
Circuit City June 2004 - May 2006
Computers@Work December 2000 - August 2004
Skills
Avionics, Electronics Technology, Amateur Radio, Soldering, Following Directions, Critical Thinking, Arduino, Signal Generators, Blueprint Reading, OSI Model, Fiber Optics, Coax, Computer Repair, Wireless Networking, Radio, Electronics Repair, Electronic Warfare, Sales, Public Speaking, Heavy Lifting, Low Voltage, High Voltage, Digital Signal..., Data Transmission, Windows 7, Basics of Unix, Remote Control, Spatial Analysis, Hand Tools, Power Tools, FCC License, Waveguide, Weather Radar, IFR, Antennas, Logical Thinker, TTL, CMOS, Fluke, PPE, RF circuits, Digital Circuit Design, Customer Service, Troubleshooting, Electronics, Networking, Hardware, Test Equipment, Software Installation, Technical Support
Education
Cochise College 2012 — 2013
Associate of Arts and Sciences (AAS), Avionics Maintenance Technology/Technician
Cochise College 2012 — 2013
Associate of Arts and Sciences (AAS), Electronics Technology, 3.2
Black Box Network Services January 2015 - Present
Integra Telecom October 2012 - July 2014
CenturyLink January 2012 - October 2012
Qwest Communications February 2010 - January 2012
Qwest Communications April 2009 - February 2010
Qwest communications December 2007 - March 2009
US Bank July 2006 - December 2007
Regis Hair Salon June 2005 - July 2006
Skills
Customer Satisfaction, Sales, VoIP, Account Management, Telecommunications, Sales Operations, Wireless, Call Centers, Customer Retention, Customer Service, MPLS, SIP Trunking, Ethernet, Selling, Strategic Planning, T1, Customer Acquisition, Marketing Strategy, Strategic Communications, Cloud Computing, Metro Ethernet, Microsoft Office, Microsoft Excel, Customer Relations, Excel, Business Strategy, CCENT, Unified Communications
Education
Century College 2014 — 2016
Associate of Science (A.S.), Computer and Information Sciences, General
Saint Paul College-A Community and Technical College 2003 — 2005
AA, Cosmetology
Black Box Network Services August 2006 - Present
Time Warner Cable January 2001 - August 2006
Skills
TCP/IP, Technical Support, DNS, IP, Networking, Operating Systems, 20+ years of serving..., Excellent Customer..., Expert at Time..., Willingness to learn..., Follow up, Contributions to..., Internal Customer..., VoIP, Troubleshooting, Cable Plant, Cabling, Windows, Routers, Switches, Call Centers, Telecommunications, Telephony, Wireless
Education
Conservatory of Recording Arts and Sciences
Black Box Network Services October 2013 - Present
Black Box Network Services March 2008 - October 2013
ITT Systems February 2007 - July 2007
ITT Systems October 2006 - February 2007
United States Air Force 2005 - 2006
United States Air Force 2001 - 2005
Skills
VoIP, Cisco Technologies, Switches, IP, WAN, Telecommunications, Routers, Network Design, Data Center, LAN-WAN, Wireless, CCNA, Telephony, Routing, Network Engineering, VPN, Network Security, TCP/IP, QoS, OSPF, CCNP, BGP
Education
Community College of the Air Force 2003 — 2005
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician
Lititz Watch Technicum September 2015 - Present
Caterpillar Global Mining October 2014 - January 2015
Black Box Network Services January 2014 - October 2014
Henne Jewelers November 2013 - January 2014
Buyer Wholesaler of Fine Jewelry 2006 - 2014
Rolling Hills Country Club Pool 2011 - August 2013
PepsiCo 2012 - 2012
Skills
Buyer of Fine jewelry..., Internet sales and..., organizing,planing and..., creating innovative..., appraising fine jewelry..., Tracking sales and...
Education
Clarion University of Pennsylvania 2009 — 2013
Bachelor's Degree, Communications - Pubic Relations, Major GPA 3.4, Cumulative GPA 3.0
Peters Township High School 2005 — 2009
High School, Electrical - Residential and Commercial, Cumulative GPA 3.4
Black Box Network Services August 1995 - May 2013
NextiraOne July 2001 - July 2006
Williams Communications July 1998 - July 2001
Nortel Networks August 1995 - July 1998
GE September 1993 - July 1995
Fourroux & Associates September 1992 - September 1993
GE September 1989 - September 1992
US Army August 1985 - August 1989
Hyline Electronics October 1983 - August 1985
Skills
Unified Communications, SIP, Telecommunications, VoIP, Telephony, IVR, Technical Support, IP, Data Center, Networking, LAN-WAN, Avaya, Switches, Ethernet, Network Design, MPLS, Cabling, WAN
Education
Long Beach City College 1989 — 1990
General Studies
Community College of the US Air Force 1985 — 1986
Industrial Electronics Technology/Technician
Black Box Network Services March 2015 - Present
Windstream Hosted Solutions June 2013 - March 2015
Hewlett-Packard Technology Services December 2011 - May 2013
Capita IT Services January 2011 - December 2011
Orinoko July 2010 - January 2011
BT Engage IT July 2009 - July 2010
BT Engage IT October 2008 - July 2009
BT Engage IT July 2006 - October 2008
Coastal Computer Associates January 2000 - May 2006
ADP Claims Services Group 1996 - 2000
Skills
Microsoft Exchange, VMware, Security, Cisco Technologies, Virtualization, Strategic Partnerships, CRM, Enterprise Software, Citrix, IT Service Management, VDI, SharePoint, Sales
Education
Community College of the Air Force 1984 — 1988
University of Maryland - Frankfurt Germany 1985 — 1987
Comcast Cable November 2012 - Present
Apex Systems, LLC February 2012 - November 2012
Apex Systems, LLC January 2011 - October 2011
Cypress Communications September 2008 - June 2010
Black Box Network Services January 2004 - December 2008
Skills
PBX, Sales Engineering, Programming, Telephony, VoIP, Call Center, Unified Messaging, TDM, Internet Services, Integration, Provisioning, Design Development, Unified Communications, SIP, ACD, IVR, CTI, Voice Mail, Telecommunications, IP PBX, Call Recording, IP, UC, CCTV, Call Routing, Video Conferencing, ISDN, Hosted Services, Meridian, Ethernet, Voice Services, DSL, Call Centers, T1, Call Logging, Business Services
Education
Carlow University
Bachelor's Degree, Communications and Journalism, 3.6
RF Communications January 2011 - Present
Black Box Network Services April 2008 - January 2011
Mutual Telecommunications Services November 2004 - June 2006
TEK Systems August 2001 - January 2002
United States Air Force March 1989 - December 1993
United States Air Force April 1985 - January 1989
Skills
Start-ups, Entrepreneurship, New Business Development, Marketing Strategy, Business Strategy, Telecommunications, Mobile Devices, Sales Management, Small Business, Strategic Planning, Online Advertising, Marketing, Business Development, SEO, Online Marketing, Management, E-commerce, Product Management, Coaching, Social Media Marketing, Business Planning, B2B, Strategic Partnerships, Team Building, Customer Service, Microsoft Office, Leadership, Team Leadership, Troubleshooting, Program Management, Fiber Optics, Networking, Public Speaking, Leadership Development, Project Management, Process Improvement, Sales, Training, VoIP, Microsoft Excel, Wireless
Education
Park University 2012 — 2013
Business, Management, Marketing, and Related Support Services
St Philip's College 2012 — 2013
Business Adminsitration, Business Administration and Management, General
Community College of the Air Force 1991 — 1993
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Wayne County Community College District 1978 — 1980
Business Administration and Management, General
Black Box Network Services July 2013 - Present
G3 Technology Partners July 2012 - July 2013
Source, Inc. May 2012 - June 2012
Agility Communications Group October 2011 - May 2012
Source Inc. September 2010 - October 2011
Telesavers, Inc. December 2009 - September 2010
Tricom Communication Services, Inc. November 2004 - August 2009
XETA Technologies, Inc 1997 - 2004
Skills
Avaya, Unified Communications, Telecommunications, Avaya Communication..., SIP, Telephony, VoIP, Wireless Telephony, H.323, ISDN, Routing, CTI, Contact Centers, Network Engineering, TCP/IP, Voice & Data Convergence, IVR, Troubleshooting, WAN, Wireless Networking, Data Center, TDM, Voice Mail, ACD, SIP Trunking, Routers, Call Centers, Network Design, VPN, Avaya Server Security..., Avaya MLPP, Avaya Communication..., Aura Messaging..., Local Area Networks, Avaya System Manager, Avaya Session Manager, Avaya Certified Expert..., ACIS CM 5.2.1, ACDS US, ACSS CM and CMM 6, Avaya Communication..., Avaya Technologies
Education
Community College of the Air Force 1979 — 1992
Electronics and Telecommunications Engineering, Electronics and Telecommunications Engineering
University of Maryland University College
Communication Zone, Inc. May 2010 - Present
Miller Electric Company September 2004 - April 2010
Black Box Network Services January 2001 - August 2004
Skills
Cabling, Data Center, Fiber Optics, Power Distribution, Wireless, Telecommunications, UPS systems, IP, Integration, Project Management, New Business Development, Optical Fiber, Security, VoIP, Access Control, CCTV, Troubleshooting, Structured Cabling, Networking, Software Installation, Telephony, System Design, Low Voltage, Cisco Technologies, Electricians, Solution Selling, Infrastructure, Construction Management, Network Design, Fire Alarm, Construction, Switches, Management, Visio, Change Orders, Engineering, IP Cameras, Intrusion Detection, Value Engineering, Video over IP, Wireless Networking, WAN
Education
Carthage College 1970 — 1974
Bachelors, Business, Marketing
Hubbard High School 1966 — 1970
General, General
OnSite Computer Services August 2012 - Present
Kinetic Intelligence April 2012 - Present
Future Shop November 2006 - September 2011
Future Data Connect 2003 - 2005
Black Box Network Services 2001 - 2003
Lanetwork Sales Ltd. 1994 - 2001
Education
Conestoga College 1990 — 1992
Electrical and Electronics Technician
StillPoint, Inc. January 2011 - Present
Director Of Help At Home Health Care June 2013 - July 2014
Black Box Network Services 2006 - 2011
Black Box Network Services 1999 - 2006
Skills
Consulting, Coaching, Training, Leadership, Sales Operations, Executive Coaching, Personal Training, Leadership Development, Building High..., Business Culture, Change Management, Advanced Facilitation, Business Assessments, Key Talent Acquisition, Employee Engagement, Leadership Coaching, Leadership Development..., Program Development, Blended Learning..., Talent Management, Blended Learning, CRM, Business, Organizational..., Business Development, Recruiting, High Performance Sales...
Education
The Union Institute and University 2000 — 2004
Doctor of Philosophy (PhD), Organizational Development and Transformative Leadership
University of Santa Clara 1980 — 1983
Master of Arts (MA), Counseling Psychology
California State University-Chico 1970 — 1973
Bachelor of Science (BS), Business with Minor in Psychology
Black Box Network Services January 2014 - Present
Quality of Life Technology Center - Carnegie Mellon University May 2013 - December 2013
BD-PRo Marketing May 2013 - September 2013
Penn State University August 2011 - May 2012
PPL Corporation June 2010 - August 2010
Skills
Solidworks, Engineering, Microsoft Office, Matlab, Mechanical Engineering, CAD, Product Management, Product Development, Finite Element Analysis, C, Inventor, Competitive Analysis, Autodesk Inventor, Catia, Heat Transfer, Market Analysis, Product Cost Analysis, Project Management, Ruby on Rails
Education
Carnegie Mellon University 2013 — 2013
Master of Science (MS), Engineering and Technology Innovation Management
Penn State University 2008 — 2012
Bachelor of Science (BS), Mechanical Engineering, 3.64
Black Box Network Services August 2011 - Present
Cheshire Country Day School March 2009 - February 2011
R.W. Hine Hardware August 2006 - September 2007
CVS Pharmacy September 2005 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Access, SPSS, Minitab, Typing, Psychology, Research, Communication, Organizational...
Education
Central Connecticut State University 2009 — 2011
B.A., Psychology
University of New England 2007 — 2009
AT&T July 2015 - Present
West Corporation December 2013 - July 2015
Artisan Manufacturing August 2012 - January 2013
Americans Elect December 2011 - October 2012
Safety Training Systems, Inc. October 2007 - August 2012
Black Box Network Services June 2005 - October 2006
Williams Communications 2000 - 2002
TriStar Aerospace 1997 - 2000
Skills
Program Management, Manufacturing..., Project Planning, Master Scheduling, Quality Assurance, Purchasing, Manufacturing, Management, Contract Negotiation, Continuous Improvement, Leadership, Process Improvement, Engineering
Education
Missouri State University 2003 — 2005
Economics
College of the Ozarks 2002 — 2003
Political Science
Black Box Network Services December 2014 - Present
CompuTech Custom Computers, LLC d/b/a CTCC Solutions July 2004 - Present
Black Box Network Services LI Voice December 2013 - November 2014
Resorts Casino Hotel December 2011 - December 2013
Sprint Nextel October 2008 - December 2011
Sprint Nextel March 2005 - October 2008
Sprint Nextel December 2004 - March 2005
Best Buy July 2002 - December 2004
Skills
Sales, Customer Satisfaction, Troubleshooting, Wireless, Telecommunications, M2M, Network Administration, Direct Sales, Unified Communications, Mobile Devices, Managed Services, VoIP, Wireless Networking, Networking, T1, Call Center, CDMA, MPLS, Customer Service, Retail, IP, Unix, Sales Presentations, Team Building, 4G, System Administration, Team Leadership, LAN-WAN, Data Center, Business Development, Software Installation, Network Design, WAN, Account Management, Customer Retention, Solution Selling, Cold Calling, Project Management, Contract Negotiation, B2B, Cellular Communications, Telephony, Mobile Technology, Ethernet, Switches, Routers, Co-location, WiFi, Hosted Services, Customer Experience
Education
Colorado Technical University 2012 — 2014
Bachelor of Science, Information Technology - Network Management
Colorado Technical University 2008 — 2010
Associate of Science in Information Technology, Information Technology
Black Box Network Services October 2012 - Present
Galliford Try 2011 - 2012
Hyder Consulting August 2008 - September 2010
Skills
Construction, Subcontracting, Contract Management, Construction Management, Commercial Management, Contractors, Value Engineering, Quantity Surveying, Project Bidding, Cost Management, Project Estimation, Procurement, Proposal Writing, Management, Leadership
Education
Fairleigh Dickinson University 1980 — 1982
Undergraduate, Education
Canisius College 1978 — 1979
Undergraduate, Liberal Arts and Sciences/Liberal Studies
Time Warner Cable Business Class August 2012 - Present
Black Box Network Services 2011 - July 2012
AT&T 1995 - July 2010
AT&T 2004 - June 2010
SBC 2000 - 2004
SBC 1999 - 2000
Ameritech 1995 - 1999
Sprint Communications July 1985 - April 1995
Sprint December 1993 - March 1995
Sprint November 1992 - December 1993
Skills
Executive Level..., Executive Level..., Sales Management, Sales Presentations, Leadership Development, Territory..., Telecommunications..., Contract Negotiation, Customer Satisfaction, Data Center, Enterprise Software, Managed Services, Metro Ethernet, Networking, Salesforce.com, Telecommunications, Unified Communications, VoIP, Disaster Recovery, IP, MPLS, Security, Solution Selling
Education
Case Western Reserve University 1974 — 1978
BA, Psychology
Merrick Towle Communications July 2013 - Present
Merrick Towle Communications July 2012 - July 2013
Black Box Network Services August 2007 - June 2012
TLPM, Inc. November 2005 - July 2007
Martin Group Identity and Design July 2005 - July 2007
Altman-Hall Associates June 2004 - August 2004
Skills
Logo Design, Illustrator, InDesign, Graphic Design, Dreamweaver, Web Design, Social Media, Brochures
Education
Columbus College of Art & Design 2001 — 2005
Bachelor of Fine Arts, Advertising & Graphic Design
Intellistorm 2015 - Present
VOX Network Solutions 2008 - 2015
Black Box Network Services 2006 - 2008
MaxSP Corporation 2006 - 2008
NextiraOne 2004 - 2006
Williams 1996 - 2004
Nortel Networks 1988 - 1996
Honeywell 1986 - 1988
AT&T 1984 - 1986
Skills
Unified Communications, Strategic Planning, Sales, Business Development, VoIP, Telecommunications, Solution Selling, Telephony, Management, Marketing Strategy, Enterprise Software, Lead Generation, Strategic Partnerships, Wireless, Cisco Technologies, Sales Process, Contact Centers, CRM, Call Centers, Channel Partners, SaaS, Security, Selling, Avaya, Direct Sales, SIP, Sales Operations, Account Management, Cloud Computing, Start-ups, Leadership, Managed Services, Vendor Management, Sales Management, IP, Professional Services, Video Conferencing, Data Center, Marketing, Unified Messaging, Go-to-market Strategy, Networking, Pre-sales
Education
California State University-Chico 1978 — 1983
BA/BS
Los Altos High School 1974 — 1978
High School
Avaya February 2015 - Present
Black Box Network Services April 2013 - December 2014
Presidio January 2012 - January 2013
INX February 2007 - January 2012
Nexus IS 2004 - 2007
Exp@nets 2002 - 2004
Allphin Communications March 2001 - November 2002
Netswork 1999 - 2001
Advanced Communications Technologies (ACT) / Xeta Technologies 1997 - 1999
Quantum Link Corporation 1997 - 1998
Skills
Unified Communications, Cloud Computing, Consultative Sales..., Project Management, Operations Management, Enterprise Storage, Enterprise Network, Solution Selling, Construction Management, Project Estimation, Enterprise Account..., Commercial Account..., Contract Negotiation, Salesforce.com, Microsoft CRM, Microsoft Office, Channel, Fishing, Security, Data Center, Team Leadership, Switches, Cisco Technologies, Managed Services, VoIP, Strategy, Management, Networking, VMware, WAN, Virtualization, Business Development, Account Management, Selling, Sales Process, Sales Operations
Education
Clackamas Community College 1999 — 2001
Associate of Applied Science, Industrial Technology
Wells Fargo September 2015 - Present
Black Box Network Services October 2014 - June 2015
Delhaize America August 2013 - April 2014
Nucentric Solutions 2012 - 2013
Hewlett-Packard June 2010 - June 2012
VectorVest, Inc November 2006 - May 2010
Electronic Data Systems January 2004 - July 2006
Electronic Data Systems February 2001 - January 2004
Sabre Corporation 1999 - 2001
Sabre Corporation July 1995 - 1999
Skills
Testing, Technical Support, Help Desk Support, IT Service Management, Service Management, Quality Assurance, ITIL, SharePoint, BMC Remedy, Customer Support, Troubleshooting, Call Centers, Microsoft Office, Manual Software Testing, Software Quality..., Sabre, Manual Testing
Education
Central Piedmont Community College 2007 — 2012
Associates of General Education, Computer Security Concepts, Operating Systems Concepts, Database Concepts etc., 3.8
University of North Carolina at Charlotte 2006 — 2006
Communications and General Education, 3.5
Tarrant County College 1999 — 2000
Network Administrator Certificate, Computer Networking, 3.5
The University of Texas-Pan American 1983 — 1986
60+ Hours - General Studies
Additional Online Training - Part 1
Additional Online Training - Part 2
General Dynamics Information Technology March 2012 - Present
Kinesthetic Games December 2011 - Present
Ironbelly Studios June 2011 - November 2011
United States Air Force January 2004 - January 2008
Black Box Network Services August 2000 - December 2003
Black Box Network Service July 2000 - December 2003
Skills
Photoshop, 3D Studio Max, Unreal Engine 3, Mudbox, Unity3D, Normal Mapping, Adobe Creative Suite, Web Design, Computer Maintenance, Military Experience, Low Poly Modeling, Microsoft Office, Torque Game Engine, Dreamweaver, Game Development, HTML + CSS, Wireless Networking, Law Enforcement, Video Editing, CompTIA A+
Education
Collins College 2008 — 2011
Bachelor of Arts, Visual Arts/Game Art
Collins College 2008 — 2011
Visual Arts / Game Art, 3D Modeling / Animation
TelePacific Communications November 2011 - Present
Integer Wireless September 2010 - August 2011
Black Box Network Services 2001 - 2009
Ericsson 1998 - 2001
Ericsson 1992 - 1998
Ericsson 1987 - 1992
Skills
Operations Management, Telecommunications, Wireless, Management, Managed Services, Unified Communications, VoIP, Business Development, Leadership, Project Management, Software Documentation, Vendor Management, Telephony, Sales Operations, Testing, Customer Satisfaction, Training, Product Management, Solution Selling, IP, Budgets, Software Development, Call Centers, Integration, Contract Negotiation, Customer Service, Product Development
Education
Pepperdine University 1987 — 1989
MBA, General Business
California State University-Fullerton 1982 — 1986
BS, Computer Science
Avatar DPS November 2012 - Present
Avatar DPS November 2012 - Present
Thermo Fisher Scientific November 2011 - December 2011
JP Enterprises June 2003 - May 2011
VITAC November 2002 - April 2003
Black Box Network Services November 1999 - July 2001
Black Box Network Services June 1996 - November 1999
Skills
Marketing Communications, Newsletters, Adobe Acrobat, Copy Editing, QuarkXPress, Advertising, Copywriting, Proofreading, Social Media, Press Releases, Catalogs, Catalog Layout, Catalog Marketing, Catalog Management, Catalogue Production, Catalog Development, Social Media Marketing, Project Coordination, Events Coordination, Text Editing, Office Management, Client Development, Client Liaison, Helping Clients Succeed, Client Co-ordination, Trademarks, Marketing Research, Legal Research, Online Research, Creative Writing, Email Marketing, Direct Mail, Content Management
Education
Duquesne University of Law 1992 — 1994
Paralegal Certificate/Civil Litigation, Civil Litigation, 3.90
California University of Pennsylvania 1983 — 1985
BA, Speech Communications, Media
Thiel College 1981 — 1983
Undergrad, English
Consol Energy November 2010 - Present
Sapa Extrusions North America October 2009 - October 2010
Black Box Network Services May 2005 - April 2009
Skills
SAP, Ceridian Payroll System, PeopleSoft, ADP Payroll, Microsoft Excel, Microsoft Word
Education
Robert Morris University 1985 — 2000
Bachelor of Science (B.S.), Human Resources Management and Services
Charles H McCann Technical School 1972 — 1975
Black Box Network Services October 2010 - Present
Cleveland CISO Executive Summit August 2014 - Present
BSidesCLE March 2014 - Present
LOGOS Communications, Inc. January 2010 - October 2010
NeTeam 2007 - January 2010
Totem Network Security 2000 - 2007
APK Net 1994 - 2000
Certus International Corp. November 1991 - August 1992
Skills
Security, Network Security, Penetration Testing, Information Security, Computer Security, Information Security..., Risk Assessment, Vulnerability Assessment, Disaster Recovery, Networking, Network Architecture, Risk Management, Information Technology, Business Continuity, Enterprise Security..., Business Continuity..., Infrastructure, Public Speaking, Network Design, Intrusion Detection, Business Impact Analysis, IT Audit, Threat & Vulnerability..., Computer Forensics, Infrastructure and..., Social Engineering, Vulnerability Management, Security Intelligence, Adversary Analysis, Information Security..., Identity Management, Process Improvement, Team Building, Team Leadership, Business Strategy, Business Analysis, Threat Modeling, Business Intelligence, Business Systems..., Incident Response and..., Brand Protection, Factor Analysis for..., Open Source..., Penetration Testing..., Business Risk, Strategy
Education
Case Western Reserve University 1988 — 1992
BA, Computer Science
The Weather Channel August 2014 - Present
Black Box Network Services February 2014 - June 2014
Fiserv March 2008 - June 2011
HR Outsourcing, Inc. October 2002 - September 2007
Strategic Outsourcing, Inc. 2000 - 2002
Skills
Microsoft Office, Strategic Planning, PMO, Management, Small Business, Budgets, Leadership, Coaching, Marketing, Retail, Sales, Team Building, Team Leadership, Training, Direct Sales, Customer Service, Microsoft Excel, Project Management, SharePoint
Education
Southern Polytechnic State University 2010 — 2010
Six Sigma Green Belt Certification Program, Six Sigma Project Methodology, Green Belt Certification Obtained
Clark Atlanta University 1999 — 2000
Business Administration
Centura Health May 2013 - Present
Centura Health December 2011 - Present
Black Box Network Services July 2010 - December 2011
Weston Distance Learning August 2008 - August 2010
Genesys Conferencing April 2008 - August 2008
Alutiiq May 2003 - October 2003
Skills
VPN, Cisco Technologies, Firewalls, Switches, Servers, Data Center, VoIP, Security, VLAN, Troubleshooting, IPSec, ASA, Routing Protocols, Networking, Hardware
Education
Mesa State College 2003 — 2007
B.B.A, Business Management program
Eticas July 2007 - Present
Black Box Network Services November 1989 - July 2007
Skills
Telecommunications, Unified Communications, Call Center, SIP, Contact Centers, Voice Mail, VoIP, Telephony, Avaya, T1, ACD, SIP Trunking, Call Logging, Meridian, IP PBX, Cabling, Call Centers, Managed Services, IVR, Avaya Technologies
Education
Avaya Aura Communication Manager Basic Administration 2012 — 2012
Nortel Networks Certified Support Specialist – Meridian 1 Database 2004 — 2004
Certified Meridian IVR Intergrated Systems Installation & Maintenance 1998 — 1998
Certified Meridian PBX Engineering 1997 — 1997
Certified NORDN IBDN Installation 1997 — 1997
Certified Meridian Max Administration 1996 — 1996
Certified Nortel Communications Systems Compact ICS 1996 — 1996
Certified Meridian 1 Basic Alternate Route Selection 1995 — 1995
Certified Meridian 1 Installation & Maintenance 1993 — 1993
Camden County College 1984 — 1986
Business
CACI August 2003 - Present
InVenture Group/Condor Technology January 1993 - July 2003
Black Box Network Services 1988 - 1993
Education
Colorado State University 1982 — 1985
BS, Business Administration/ Marketing
Black Box Network Services July 2006 - Present
L&J Knudsen, LLC 2007 - Present
Robert Bosch 2002 - 2005
DSC/Alcatel 1992 - 2001
US Army August 1988 - August 1994
Skills
SAP, Purchasing, Vendor Relations, Contract Negotiations, Negotiation, Oracle, Supply Chain Management, Strategic Sourcing, Contract Negotiation, Vendors
Education
Campbell University 1989 — 1992
Master of Business Administration
Texas Tech University 1983 — 1988
Bachelor of Business Administration, Double Major, Finance and Economics
Top Secret January 2010 - Present
Pay Day USA July 2005 - December 2009
Mekanika Inc. June 2001 - August 2005
Process Tube Systems February 1993 - February 2000
Software Engineering Institute 1987 - 1992
Black Box Network Services August 1983 - December 1988
GE / US Department of Defense June 1981 - June 1983
Skills
Labview, Hardware, Troubleshooting, Networking, Operating Systems, Information Technology, VoIP, Network Design, WAN, Cisco Technologies, Network Engineering, Network Architecture
Education
Carnegie Mellon University 1989 — 1990
BSEET & Comp Science, Electronics Engineering & Computer Networks
Point Park University 1985 — 1988
BSEET & Comp Science, Electronics Engineering & Computer Programming
Penn Technical Institute 1979 — 1981
Associates In Specialized Electronics Technology, Electronics and Computer Programming
South Broward High School 1976 — 1979
Diploma, General - Electronics & Buisness Machine Repair
Black Box Network Services February 2015 - Present
Hughes Integration, a Division of EchoStar September 2012 - October 2014
DIGITIZ, Inc. April 2011 - August 2012
AZCAR USA August 2003 - March 2011
AZCAR USA November 2000 - August 2003
Synergistic Technologies June 2000 - November 2000
Skills
Broadcast, Broadcast Television, Streaming Media, IPTV, Digital Media, Sales Management, Account Management, Technology Needs..., Marketing, Integration, Sales, Salesforce.com, Contract Negotiation, Department Budgeting, Revenue Forecasting, Solution Selling, Business Development, Microsoft Office, Marketing Strategy, Direct Sales
Education
Community College of Allegheny County
Business Management
American Electric Power January 2013 - Present
American Electric Power September 2008 - January 2013
American Electric Power June 2006 - September 2008
Covansys March 2005 - June 2006
MindLeaders July 2001 - March 2005
Resource Interactive March 1999 - June 2001
Fitch May 1997 - February 1999
Carnegie Mellon University May 1996 - October 1996
Black Box Network Services May 1994 - August 1995
Westinghouse Electric Company May 1993 - January 1994
Skills
User Experience, Information Architecture, Usability Testing, User Interface Design, Usability, User-centered Design, Heuristic Evaluation, Wireframes, User Research, Public Speaking, Interaction Design, Axure, Persona, Mobile Devices, Card Sorting, WebTrends Analytics, Mobile Applications, Mobile Strategy, Google Analytics, Customer Self Service, User Scenarios, Information Design, Paper Prototyping, Participatory Design, Mobile Web Design, A/B testing, Responsive Design, Eye Tracking, Keyword Research, Customer Journey Mapping, Customer Experience
Education
Carnegie Mellon University 1995 — 1997
Master of Design (M.Des.)
University of Pittsburgh 1994 — 1994
University of Pittsburgh 1989 — 1993
BA
Tympani, Inc. - Chicago IT Consulting and Solutions August 2015 - Present
College of DuPage April 2015 - Present
Altura Communication Solutions March 2013 - July 2015
MAC Source Communications January 2011 - February 2013
Black Box Network Services September 2008 - January 2011
Airdis Telecom June 2006 - September 2008
GlobalCom 2005 - 2006
MCI January 2005 - June 2005
McLeod USA 2000 - 2005
McLeodUSA 2000 - 2005
Skills
Strategy, Strategic Partnerships, Direct Sales, Cisco Technologies, Project Planning, Telecommunications, CRM, Team Building, Solution Selling, VoIP, Sales Process, Managed Services, New Business Development, Account Management, Business Planning, Unified Communications, Sales Operations, Sales Management, Sales, Management, Marketing Strategy, Customer Service, Networking, Selling, Channel Partners, VPN, Leadership, Sales Engineering, Training, Cloud Computing, Business Development, Cold Calling, SaaS, Start-ups, Marketing, Lead Generation, B2B, Avaya, Key Account Management, Enterprise Software, Wireless, Product Marketing, Customer Retention, Salesforce.com, Telephony, Negotiation, Contract Negotiation, Consulting, Call Centers, Team Leadership
Education
College of DuPage 1992 — 1993
DAVEA 1991 — 1992
Media Communications
Wheaton Central High School
Wheaton Central High School
NCI, Inc. September 2013 - Present
Black Box Network Services October 2011 - June 2013
Poisson Communications, Inc. March 2008 - September 2011
United States Air Force March 2003 - March 2008
Skills
CCNA Certified, CompTIA Security +..., ITIL v3 Foundations..., Avaya Communication..., Avaya Communication..., Centrex IP Client..., Sun Netra 240 Server, MRV LX-4000T Terminal..., Callegra Call..., Nortel Media Gateway..., Nortel Media Gateway..., Symmetricom SyncServer..., BMC Remedy, CS2100, CS1000, VoIP, CCNA, Technical Support, Network Security, Security Clearance, Telecommunications, Information Technology, Integration, Networking, CompTIA Security, Switches, System Administration
Education
Webster University 2012 — 2013
Master of Arts, Information Technology Management, 3.81
Campbell University 2009 — 2011
Bachelor of Science (B.S.), Information Technology & Security, 3.47
PSI June 2013 - Present
Plant Engineering Consultants, Inc. February 2012 - June 2013
RoMBIS October 2012 - February 2013
Black Box Network Services April 2004 - February 2012
United States Air Force February 1999 - August 2003
Skills
Troubleshooting, Cabling, Electricians, Switches, Network Security, Test Equipment, Network Engineering, Routers, Security, Software Installation, Electronics, Computer Hardware, Testing, VoIP, Project Management, Systems Engineering, Security Clearance, TCP/IP, Process Scheduler, DNS, Engineering, AutoCAD, Multimeter, DoD, Data Center, Servers
Education
Colorado Technical University 2007 — 2011
Bachelor of Science, Electrical Engineering
VC3 October 2007 - Present
Black Box Network Services October 2005 - October 2007
Universal Solutions 2003 - 2005
Charleston Area Federal Credit Union March 1996 - March 2003
Skills
Technology Integration, Project Management, Data Center, Cisco Technologies, VoIP, Unified Communications, Cloud Computing, Network Security, Telephony, WAN, Security, Managed Services, Virtualization, Telecommunications, Switches, Wireless, Avaya, Troubleshooting, IT Operations, Disaster Recovery, Strategic Planning, ITIL Service Strategy, CIOs, Storage, Servers, Microsoft Exchange, Wireless Networking, VMware, Windows Server, LAN-WAN, Information Technology, Network Design, Active Directory, VPN, Firewalls, Network Architecture, Citrix, TCP/IP, Network Engineering, Routers, Integration, Network Administration, Local Government, Staff Management, Capital Budgeting, Personnel Management, Personnel Leadership, Strategic Communications, Strategic IT Management, IT Business Management
Education
University of North Carolina at Chapel Hill 2009 — 2009
Certified Government CIO, IT
College of Charleston 1997 — 1997
The Hill School 1980 — 1985
St. Anthony High School
Customerlink LLC March 2012 - Present
Customerlink One February 2011 - Present
Epiphanies Afield 1997 - Present
Epiphanies Afield 1997 - Present
Black Box Network Services May 1999 - February 2010
Clean Water Action, Inc. August 1987 - June 1993
Skills
Customer Service, Word, Microsoft Office, Excel, Scheduling, Mentoring, Technical Writing, Writing, Fundraising, Proposal Writing, Call Center, Customer Relations, Non-profits, English, Online Marketing, Editing, Newsletters, Copywriting, Billing, Customer Satisfaction, Accounting, Marketing Strategy, Nonprofits, Microsoft Excel, Strategic Planning, Marketing, Call Centers, Blogging, Small Business, Event Management, Facebook, Art
Education
Saint Paul College 2008 — 2010
Accounting
Huron University College 1980 — 1982
B.A. Hon., English Language & Lit.
Butler University 1978 — 1980
English & Amer. lit, French lit.
Seminole Gaming August 2015 - Present
AFL September 2014 - August 2015
Gulfstream Aerospace September 2013 - September 2014
Black Box Network Services October 2010 - June 2013
Jade Communications, Inc. September 2008 - October 2010
ComDesign Infrastructure Solutions, Inc. September 1992 - October 2008
US Army September 1987 - September 1995
Skills
Project Management, Job Estimating, Technical Writing, AutoCAD, Structured Cabling, Wireless, Data Center, Supervisory Experience, Documentation, Cabling, VoIP, Troubleshooting, Telecommunications, LAN-WAN, Software Documentation, Wireless Networking, Technical Support, RF, Fiber Optics, Networking, Unified Communications, Network Design, Vendor Management, Managed Services, System Deployment, Infrastructure, Telephony, Avaya, IP, WAN, Project Planning, Integration, Security, Switches, Cisco Technologies, T1, Optical Fiber, Ethernet, SIP, Network Engineering
Education
City University of New York
US Army Signal School
Black Box Network Services - Government Solutions April 2015 - Present
Black Box Network Services August 2012 - April 2015
Mutual Telecom Services July 2009 - August 2012
Mutual Telecom Services July 2007 - August 2009
United States Air Force January 2002 - June 2007
Skills
VoIP, Telecommunications, Avaya, Call Center, Unified Communications, Switches, Telephony, Routers, Cabling, Troubleshooting, Cisco Technologies, ISDN, Call Centers, Cisco Call Manager, IP, WAN, LAN-WAN, T1, Security, SDH, Ethernet, Avaya Technologies
Education
Community College of the Air Force 2002 — 2005
CFETP, Voice Networking Electronics
STS, Inc. August 2015 - Present
STS, Inc. June 2015 - Present
STS, Inc. January 2015 - June 2015
Granite Telecommunications January 2013 - January 2015
Granite Telecommunications June 2011 - January 2013
Granite Telecommunications October 2010 - June 2011
Cana Communications 2008 - 2010
Netversant Solutions 2006 - 2008
Black Box Network Services 2003 - 2006
Inglett & Stubbs 1999 - 2003
Skills
Management, Project Management, Telecommunications, Data Center, Wireless, Fiber Optics, VoIP, Sales Process, Sales Operations, Telephony, Process Improvement, Managed Services, CRM, Account Management, Integration, Project Planning, Leadership, Unified Communications, Salesforce.com, T1, Co-location, MPLS, Broadband, CCTV, B2B, Low Voltage, Fire Alarm, Engineering, National Electrical Code, Key Account Management, SIP Trunking, Low Voltage Design, Optical Network Design, Broadband Networks, Operations Management, Facilities Management, Primavera P6, Continuous Improvement, Value Engineering, Construction Management, ISO 9000, Avaya Technologies, Distributed Antenna..., Capacity Planning, Solution Selling, DoD, Agile Methodologies, Forecasting, Combat, Weapons
Education
Coastal Carolina Community College 1983 — 1987
Bachelor's degree, EE
Naval Aviation School 1983 — 1985
Associate of Science, Avionics Maintenance Technology
Maple Heights High, Maple Heights, Ohio 1974 — 1978
Certificate, Drafting / Electronics
Ross Environmental Services, Inc. January 2015 - Present
Black Box Network Services April 2013 - January 2015
Black Box Network Services October 2010 - March 2013
LOGOS Communications, Inc. May 1996 - October 2010
JTM Products, Inc June 1994 - May 1996
National City Investments 1993 - 1994
Coopers & Lybrand 1990 - 1993
Skills
Process Improvement, Managed Services, Data Center, Strategic Planning, Unified Communications, Vendor Management, Contract Negotiation, Budgets, Human Resources, Change Management, Leadership, Account Management, Telecommunications, Business Development, Project Management, Solution Selling, Management, Product Management, New Business Development, Start-ups, Finance, Strategy, Professional Services, CRM, Business Process..., SaaS, Executive Management, Cross-functional Team..., Enterprise Software
Education
Cleveland State University
BS, Accounting
Mel S. Harris & Associates, LLC May 2011 - Present
Buffalo Bills August 1997 - Present
PremCom November 2010 - December 2010
Black Box Network Services September 1994 - September 2007
Black Box Network Services September 2000 - January 2006
Williams Communications September 1996 - September 2000
Nortel Communications Systems September 1994 - September 1996
Ronco Communications March 1977 - September 1994
Skills
Telecommunications, Process Improvement, Project Management, Telephony, Business Strategy, VoIP, Avaya, Unified Communications, Sales Engineering, SIP, Strategy, IP, Business Planning, LAN-WAN, Sales, Customer Satisfaction, Networking, Wireless, Visual Basic, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, MySQL, WAN, Cabling
Education
Canisius College 1994 — 1995
Erie Community College 1974 — 1976
AAS
Seneca Vocational High School 1970 — 1974
HS
Black Box Network Services February 2014 - August 2015
eCLIPSE Network Solutions June 2012 - February 2014
Federal Engineering, Inc. December 1999 - May 2012
Fleet Financial Group May 1988 - December 1999
Skills
Project Management, IT Sales, IP CCTV, IT Procurement, Contract Negotiation, RFP Development and..., Government Proposals, Contract Management, Telecommunications, IT Service Management, RFP, Autotask, MS Project, MS Suites, Analysis, Team Leadership, VoIP, Network Design, Video over IP, Microsoft Office, Data Center, Vendor Management, Leadership, Management, Procurement, Integration, Wireless, PMP, IT Strategy, Proposal Writing, Program Management, Team Building, Mobile Devices, LAN-WAN, IT Management, New Business Development, Business Process..., Business Analysis, Budgets, Cross-functional Team..., IP, Computer Network..., Product Management, Troubleshooting, Wireless Networking, Information Technology, Security, Requirements Analysis, SDLC, Cloud Computing
Education
Canisius College
BS, Management Information Systems
Shenendehowa, HS
Regents, Mathematics and Science
Black Box Network Services May 2012 - Present
Unity Telecom LLC. January 2011 - May 2012
Norlight, Inc January 2005 - December 2010
Hartley, LLC September 1999 - July 2008
e-Tel, LLC November 2001 - January 2005
Sigecom LLC February 1999 - September 2001
KDL/LDM May 1995 - February 1999
United States Air Force June 1991 - May 1995
United States Air Force November 1989 - May 1991
United States Air Force February 1984 - November 1989
Skills
Telecommunications, Telecommunications..., Telecommunications..., VoIP, Hosted VoIP, Network Operations, Product Management, Computer Network..., Wireless, Telephony, IP, Network Engineering, Ethernet, Routing, Call Centers, DWDM, MPLS, Broadband, Troubleshooting, Start-ups, Management, Network Design, T1, Switches, Integration, SIP, Optical Fiber, Networking, Data Center, Unified Communications, Managed Services, SIP Trunking, Fiber Optics, Co-location, WAN, Network Architecture, Cisco Technologies, Routers, Metro Ethernet, LAN-WAN, Cabling, Internet Services
Education
Community College of the Air Force
A. S, Electronic Systems Technology
CentiMark Corporation March 2014 - Present
Black Box Network Services September 2012 - January 2015
Black Box Network Services March 2011 - June 2012
Black Box Network Services May 1997 - March 2011
Skills
Key Account Management, Marketing Research, Call Center, Customer Service, Microsoft Office, Entertainment, Account Management, Call Centers, Troubleshooting, Channel Partners, Unified Communications, Direct Marketing, Telecommunications, Sales Management, Marketing Communications, Sales, Solution Selling, Managed Services, Sales Process, Salesforce.com, VoIP, Wireless, Telephony
Education
Clarion University of Pennsylvania
Robert Morris University
Upper St Clair HS
Bayer HealthCare May 2014 - Present
Confluence July 2013 - May 2014
Confluence January 2013 - July 2013
Confluence June 2010 - January 2013
CECity August 2009 - June 2010
Freeport Press July 2009 - August 2009
EFI, Inc February 1995 - April 2009
Printcafe Software, Inc. 2000 - 2004
Prograph Management 1995 - 2000
Black Box Network Services February 1994 - February 1995
Skills
Project Management, Professional Services, Training, Oracle, Software Development, CRM, Management, SDLC, Web Content Management, MIS, Process Improvement, PMP, Business Analysis, SaaS, Business Relationship..., Project Planning, Customer Service, Product Management, Quality Assurance, Analysis, Requirements Analysis, Integration
Education
Carnegie Mellon University 1988 — 1992
Industrial Management, Graphic Communications Management
Black Box Network Services 2012 - Present
Black Box Network Services 2008 - 2011
LOGOS Communications Inc. (Now Black Box Network Services) 2005 - 2008
LOGOS Communications,DBA Black Box Network Services 2002 - 2005
Winstar Communications June 2000 - December 2001
Skills
PMP, Vendor Management, Project Life Cycle..., Business Process..., Project Management, PMO, CAPM, Program Management, Management, Software Documentation, Project Delivery, Product Lifecycle..., Telecommunications, VoIP, Testing, Enterprise Software, Troubleshooting, Business Process, Professional Services, IP, Integration, Data Center, IT Management, Disaster Recovery, Wireless, Unified Communications, System Deployment, Project Portfolio..., Managed Services, Cloud Computing, IT Strategy, Security, ITIL, Customer Engagement, Business Process..., PMO Design, Process Improvement, Budget Management, PMO Development, Business Strategy, Key Account Management, Six Sigma
Education
Cleveland State University
IT Project Management
Villanova University
Six Sigma Green Belt
Villanova University
Lean Six Sigma
Black Box Network Services June 2015 - Present
Black Box Network Services April 2015 - June 2015
Anderson Equipment Company May 2013 - March 2015
Anderson Equipment Company September 2012 - May 2013
Anderson Equipment Company February 2011 - September 2012
SingleSource Property Solutions LLC April 2008 - February 2011
SingleSource Property Solutions LLC October 2007 - April 2008
Skills
Recruiting, New Hire Orientation, Benefits Administration, Creative Problem Solving, Strong Communication..., Detail-oriented, Administrative Support, Payroll, Employee Relations, New Hire Orientations, Administrative..., Management, Workers Compensation, Performance Appraisal, Onboarding, Vendor Management, Customer Service, Interviews, Human Resources
Education
California University of Pennsylvania
Bachelors
South Fayette
South Fayette
Black Box Network Services June 2014 - Present
Verizon Enterprise Solutions Group March 2009 - June 2013
AmTrust Bank March 2004 - March 2009
AmTrust Bank March 2002 - March 2004
Relera Internet Data Centers Inc. April 2001 - August 2001
Skills
VoIP, LAN-WAN, Switches, Data Center, Troubleshooting, Telecommunications, Problem Solving, IP, VoIP protocols SIP, Nortel, Avaya IP Telephony, IP PBX, PBX, DHCP, Computer Hardware, OSI Model, Microsoft Office, Avaya, IP Networking, Norstar, Call Pilot, Symposium, Call Center, Avaya Aura Contact..., Network Architecture, Wireless Voice, CCNA, BCM, Octel, Meridian, Project Planning, Telecom Analyst, Call Recording, Network Operations, Ethernet, Visio, Wireless, TCP/IP, Documentation, Cabling, Software Installation, Telephony, Customer Relations, Aspect ACD, ACD, Unified Communications, Site Administration, SIP, Network Administration, Testing
Education
Community College of the Air Force 1994 — 1996
Associates in Applied Science, Electronics
Black Box Network Services August 2015 - Present
The Resumator May 2014 - June 2015
The Resumator October 2012 - April 2014
The Resumator 2011 - October 2012
ADP 2010 - 2011
Skills
Cold Calling, Account Management, Social Networking, Sales, Recruiting, Marketing, Salesforce.com, New Business Development, Lead Generation, Business Development, Direct Sales, CRM, Sales Management, Facebook, Time Management, Online Advertising, Email Marketing, SaaS, Social Media Marketing, Strategic Planning, Team Building, Sales Operations, Customer Service, Online Marketing, Strategic Partnerships, B2B, Start-ups, Sales Process, Sales Presentations, Marketing Strategy, Entrepreneurship, Selling, Advertising, Digital Marketing, Marketing Communications, SEM, SEO, Brand Development, Competitive Analysis, Web Analytics, Social Media, B2B Marketing, Product Management, Applicant Tracking..., PPC, Analytics, Google Adwords, Product Marketing, Direct Marketing, Customer Retention
Education
California University of Pennsylvania 2004 — 2008
BS, Business/Marketing
Concept Technology June 2013 - Present
Black Box Network Services July 2012 - June 2013
Crosslin Technologies February 2012 - July 2012
Advanced Network Solutions November 2004 - February 2012
Dell 2003 - 2004
Farley Insurance Services 2002 - 2003
New York Life Insurance Company 1999 - 2002
Skills
ShoreTel, LAN-WAN, Sales Process, Business Continuity, Virtualization, Telephony, Microsoft Technologies, VoIP, Wireless Networking, Structured Cabling, Sales Presentations, Sales Operations, Data Center, IT Management, Disaster Recovery, Managed Services, Telecommunications, Unified Communications, Direct Sales, Network Administration, Solution Selling, Cisco Technologies, Network Security, Security, Networking, VMware, New Business Development, Management, Professional Services, Cloud Computing, Sales, Leadership, MPLS, Wireless, Salesforce.com, Enterprise Software, VPN, SaaS, Firewalls, Storage, Channel Partners, Vendor Management, Integration, Network Design, Call Centers, Selling, WAN
Education
Chattanooga State Community College
Red Bank High School
Black Box Network Services July 2014 - Present
Trusted Mission Solutions Inc. June 2013 - June 2014
Junior Achievement USA February 2013 - May 2013
Intelligent Software Solutions February 2010 - January 2013
Skills
Technical Writing, Proposal Writing, Graphic Design, Software Documentation, E-Learning, Technical Documentation, Training Documentation, Project Management, Structured Authoring, Content Management, SharePoint, Microsoft Office, PowerPoint, Captivate, DITA, SnagIt, XML, Visio, Agile Methodologies, HTML, JIRA, Confluence, DoD Documentation, Certification and..., Camtasia, Adobe Acrobat, Tortoise SVN, Ant, Arbortext, Adobe Photoshop, Adobe Ilustrator, Adobe Captivate, Commercial Documentation, Information Architecture, Tortoise CVS, Canvas LMS, Visual Studio, ISO 20000, CMMI, Photoshop
Education
Colorado Technical University 2011 — 2013
Master of Science (MS), Project Management
University of Colorado Colorado Springs 2007 — 2009
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
CDW July 2013 - Present
Black Box Network Services September 2007 - July 2013
Skills
Unified Communications, Cisco Technologies, Solution Selling, Managed Services, Security, Network Security, Network Design, Telepresence, IP PBX, Ethernet, Unified Messaging, LAN-WAN, Account Management, Call Center, SaaS, SIP Trunking, Cloud Computing, Direct Sales, Data Center, VoIP, Telephony, Networking, Telecommunications, Channel, Strategic Partnerships, Sales Engineering, Avaya, Avaya Technologies, SIP, Co-location, Virtualization, Call Centers, MPLS
Education
California State University-Fullerton 1988 — 1991
Skyline Counrty Club September 2014 - Present
DoubleTree Suites by Hilton Tucson Airport January 2013 - January 2014
Black Box Network Services November 2011 - June 2012
Holiday Inn & Suites Tucson Airport North 2010 - 2010
Radisson Suites Tucson August 2005 - February 2008
EWI 2007 - 2008
Doubletree By Hilton Hotel Tucson - Reid Park February 2004 - August 2005
Westward Look Resort 1999 - 2004
Poco Diablo Resort 1997 - 1999
Skills
Sales Management, Account Management, New Business Development, Marketing Strategy, Negotiation, Customer Service, Customer Relations, Hotels, Event Planning, Trade Shows, Strategic Planning, Tourism, Resorts, Sales Process, Direct Sales, Business Development, Advertising, Selling, Hospitality, Leadership, Hospitality Industry, Online Marketing, Marketing, Sales, Yield Management, Fundraising, Market Planning, Catering, Training, Event Management, Contract Negotiation, Food & Beverage, Customer Satisfaction, Budgets, Meeting Planning, Hospitality Management, Revenue Analysis, Social Media Marketing, Convention Services, Revenue Forecasting, Hotel Management, Incentives, Corporate Events, Property Management..., Sales Presentations, Forecasting, Front Office, Hotel Booking, Delphi, Restaurants
Education
Kent State University 1989 — 1992
Marketing
Community College of Allegheny County 1985 — 1987
Associates of Business, Marketing Management
Manor Independent School District September 2014 - Present
White Lodging Services July 2014 - February 2015
Black Box Network Services October 2009 - July 2013
Hertz July 2007 - November 2009
McDonalds Corporation March 2004 - July 2007
Skills
Telecommunications, VoIP, Telephony, IP, ISDN, Switches, Avaya, TDM, SIP, Ethernet, LAN-WAN, Unified Communications, Wireless, Fiber Optics, Computer Network..., Cabling, WAN, Routers, Network Design, ATM networks, Marine Biology, Aquatics, Aquaculture, Marine Conservation, Animal Husbandry, Reefer, Aquariums, Network Engineering, Routing, Software Documentation, Wireless Networking, Software Installation, Customer Service, Inventory Management, Management, Training, Sales, Team Building, Microsoft Office, Leadership
Education
Texas State University 2006 — 2014
Yes, Major - Cellular Biology, Minor - Chemistry
Central Texas College
Business Management
Black Box Network Services October 2014 - Present
Rocky Mountain Ponds & Waterfall March 2014 - October 2014
Rocky Mountain Corporation August 2006 - October 2013
Astra Home Health Care March 2008 - August 2012
Wireless Site Services Inc. August 2010 - August 2011
Skills
Outlook Express, QuickBooks, PowerPoint, Microsoft Excel, Data Entry, Windows & Mac operating..., Expense Reports, Cpr Certified, First Aid, Balancing Accounts, Microsoft Word, Operating Expenses, Business Overhead..., Management, Hiring Personnel, Sittera, Oracle
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Community College of Denver 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Katerra, Redefining Construction June 2015 - Present
Motorola May 2013 - June 2015
Motorola March 2011 - March 2014
Google February 2010 - February 2011
Brocade October 2009 - February 2010
MindSource December 2007 - October 2009
TEKsystems April 2006 - December 2007
RKW Group July 2005 - December 2005
MindSource June 2004 - December 2004
Black Box Network Services June 2003 - August 2003
Skills
Candidate Generation, Sourcing, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Vendor Management, Hiring, Onboarding, Employee Relations, HRIS, College Recruiting, Account Management, Cold Calling, Talent Management, Cloud Computing, Employer Branding, Executive Search, Benefits Negotiation, Interviews, Taleo, Contract Negotiation, CRM, Screening, Training, Fishing, Guitarist, Golf, Temporary Placement, Management, Leadership, Strategic Sourcing, Staff Augmentation, New Hire Orientations, Contract Recruitment, Search, Internet Recruiting, SDLC, Change Management, Information Technology, Workforce Planning, Business Networking, Enterprise Software
Education
California State University-Chico 2002 — 2005
Business Administration
Tube City IMS April 2003 - Present
Black Box Network Services September 1997 - March 2003
BNY Mellon January 1992 - September 1997
Skills
Process Improvement, ERP, Business Analysis, Microsoft Office, Requirements Analysis, Project Management, Business Process..., SQL, Microsoft Excel, Integration, Management, Databases, Analysis, Program Management, Oracle
Education
Clarion University of Pennsylvania 1986 — 1990
Bachelor of Science, Computer Applications & Information Systems
ECOM Engineering, Inc. July 2012 - Present
ECOM Engineering, Inc. July 2011 - July 2012
Black Box Network Services August 2002 - July 2011
Infrastructure Cabling Services August 1999 - August 2002
Communications Technology Services 1998 - 1999
Apex Communications March 1997 - April 1998
Johnson Controls February 1994 - March 1997
US Navy June 1983 - July 1987
Skills
Telecommunications, Integration, Project Management, VoIP, Telephony, Wireless, Cabling, Vendor Management, Program Management, Project Planning, Resource Management, CCTV, Infrastructure, Unified Communications, Optical Fiber, Fiber Optics, Data Center, Access Control, Security, Military, Leadership, Disaster Recovery, Account Management, Troubleshooting, Cross-functional Team..., Contract Negotiation, Product Management, System Deployment, ITIL, Cisco Technologies, Network Design, Process Improvement, Networking, Software Project..., Managed Services, Cloud Computing, Navy, Solution Selling, Ethernet, New Business Development, Visio, Team Leadership, Business Development, Construction Management, MS Project, Security Clearance, AutoCAD, Wireless Networking, Video Conferencing, IP
Education
California State University-Monterey Bay
Master of Business Administration (M.B.A.), Business and Management
University of Phoenix
Bachelor of Science (B.S.), Business Management and Organizational Behavior
Heald Institute of Technology
Associate of Science (A.S.), Electronics Technology
Diablo Valley College
Science and Engineering
Black Box Network Services February 2012 - Present
SELCO Community Credit Union July 2009 - October 2011
Skills
Outlook, Human Resources, Banking, Customer Service, Microsoft Word, Management, Project Management, Team Building, Microsoft Office, Strategic Planning, Microsoft Excel, Credit
Education
Colorado Technical University 2007 — 2011
BSIT, Information Technology - Networking
Black Box Network Services November 2007 - Present
Norstan Communications September 1998 - June 2005
Skills
Networking, Voice Mail, ACD, VoIP, SIP, IP, Unified Communications, Switches, Wireless, Cisco Technologies, IVR, ISDN, LAN-WAN, Ethernet, Call Centers, Telecommunications, Troubleshooting, Technical Support, Telephony
Education
Cleveland State University
ITxM August 2011 - Present
AutoTrader.com June 2005 - December 2010
Black Box Network Services August 2003 - May 2005
Ameriking/Burger King 2001 - 2003
Emerson Electric Co. June 2000 - December 2001
Envirotest Illinois January 1998 - March 2000
American Medical Association-Solutions 2000 - 2000
NGPL 1989 - 1997
Skills
Account Management, Account Reconciliation, Accounting, Analysis, Budgets, Cost Accounting, Employee Benefits, Finance, Financial Analysis, Financial Reporting, Forecasting, General Ledger, Leadership, Management, Managerial Finance, Payroll, Salesforce.com
Education
Governors State University 1993 — 1995
MBA, Finance
Chicago State University 1983 — 1987
BS, Accounting
Agile Precis LLC March 2010 - Present
I/O Communications February 2010 - March 2011
Facebook February 2009 - February 2010
Black Box Network Services March 2000 - November 2008
V.S. Comm January 1998 - January 2000
Comtech January 1997 - January 1998
Silicon Valley Cable Co January 1996 - January 1997
Cable Tech January 1995 - January 1996
Skills
Telecommunications, PMP, Vendor Management, Program Management, Data Center, Project Management, TCP/IP, VoIP, Security, Visio, Switches, Strategy, Cisco Technologies, WAN, SDLC, Servers, Software Development, Routers, Troubleshooting, Leadership, Team Leadership, Integration, Management, Information Technology, ITIL, Linux, Networking, Juniper, Software Documentation, IT Management, Infrastructure, Agile Methodologies, Cloud Computing, Software Installation, IT Service Management, System Deployment, Storage
Education
California State University-East Bay
Project Management
University of California, Santa Cruz
Project Management
Hyliion October 2014 - May 2015
Black Box Network Services July 2014 - February 2015
Innovation Works June 2013 - August 2013
Oakhill Equity June 2013 - August 2013
Eaton Corporation February 2011 - August 2012
Columbia University January 2010 - August 2010
Skills
Renewable Energy, Energy Efficiency, Matlab, Energy, Start-ups, HVAC, Due Diligence, Market Research, Economics, Teamwork, Microsoft Excel, Entrepreneurship, Analysis, CAD, Financial Modeling, Sustainability, Management, Microsoft Office
Education
Carnegie Mellon University 2013 — 2014
Master of Science (M.S.), Engineering & Technology Innovation Management
Carnegie Mellon University 2012 — 2013
Master of Science (M.S.), Mechanical Engineering
Columbia University in the City of New York 2008 — 2010
B.S., Mechanical Engineering
Claremont McKenna College 2005 — 2010
B.A., Management-Engineering
Carnegie Science Center January 2010 - Present
Black Box Network Services November 2014 - May 2015
WebKite September 2013 - November 2014
American Eagle Outfitters April 2013 - September 2013
Thermo Fisher Scientific December 2011 - April 2013
Celerity Innovation Center January 2010 - November 2011
Brosnahan, C.P.A. September 2007 - December 2009
Eastman Kodak Company August 2001 - February 2007
Skills
Information Architecture, Storyboarding, Human Factors..., Usability Testing, Heuristic Evaluation, Axure, MS Office Suite, Contextual Inquiry, User Scenarios, User Studies, Wire Framing, Personas, Iterative Design, Field Studies, User Experience, Workflow, User Analysis, Human-computer..., Human Factors, Paper Prototyping, Competitive Analysis, Visio, Photoshop, Illustrator, InDesign, User Interface Design, User-centered Design, Heuristic Analysis, Usability Engineering, Task Analysis, Microsoft Office, Usability Design, Benchmarking, Wireframes, Premiere, User Research, User Experience Design, User Experience Testing, Human Computer..., Balsamiq, Usability, Persona, Card Sorting, Experience Design, User Interface, Rapid Prototyping, Participatory Design, Information Design, Ethnography, Mobile Design
Education
Carnegie Mellon University 2011 — 2015
Master's degree, Human-Computer Interaction
Don Quijote 2007 — 2007
Spainish Language & Culture
Eastman Kodak Company 2001 — 2003
Imaging Science & Technology Career Development Program
Carnegie Mellon University 1997 — 2001
BS, Major in Chemical Engineering, Double Major in Psychology, Minor in Environmental Engineering
Black Box Network Services 1997 - Present
Capital Telecom 1990 - 1996
CCA - Communications Corporation of America 1984 - 1989
IBM/ROLM Corporation 1982 - 1984
Skills
Account Management, Strategic Planning, Sales, Project Management, Contract Negotiation, Marketing, New Business Development, Solution Selling, Data Center, Managed Services, Telecommunications, Product Management, Leadership, Cisco Technologies
Education
Concordia University-Austin
Round Rock High School
Black Box Network Services October 2006 - Present
Skills
Integration, SQL, Troubleshooting, Business Analysis, Program Management, Microsoft SQL Server, Team Leadership, Visio
Education
Saint Mary's College of California 1981 — 1983
Bachelor of Science (BS), Economics and Business Administration
Carleton College 1979 — 1981
Philosophy
Encourage Her Network- Encouraging women in life, family, and business! July 2015 - Present
Nerium International October 2014 - Present
Black Box Network Services November 2007 - Present
Nerium International September 2014 - October 2014
Nerium International January 2013 - August 2014
Verizon July 2006 - November 2007
Northwestern Travel March 2002 - June 2004
HickoryTech 1998 - 2002
Collins Communications 1998 - 2002
Edina Public Schools ISD 273 July 1995 - June 1998
Skills
Telephony, Telecommunications, Avaya, VoIP, Unified Communications, IP, Project Management, Voice Mail, Nortel, Call Center, Direct Sales, Team Building, ACD, Skin Care, Anti-aging, Network Marketing, Network Marketing..., Home Based Business
Education
Cardinal Stritch University 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
St. Cloud State University 1983 — 1984
Watertown-Mayer High School 1979 — 1983
ShoreTel Contact Center Class
Black Box Network Services August 2015 - Present
Black Box Network Services April 2014 - Present
Black Box Network Services October 2011 - Present
CenturyLink February 2009 - August 2011
InterCall 2007 - 2009
Black Box Network Services June 2007 - January 2008
PGi 2004 - 2007
MCI Corporation 2002 - 2004
Black Box Network Services 1996 - 2002
Skills
Sales Artist Training, Solution Selling, Strength Finder Training, Managed Services, Direct Sales, MPLS, Sales Management, Sales Process, New Business Development, Telephony, Call Center, SaaS, Wireless, Cold Calling, Cloud Computing, Avaya, Video Conferencing, Cisco Technologies, Vendor Management, Selling, Call Centers, Customer Retention, Sales, SIP Trunking, Network Design, Enterprise Software, Networking, Sales Operations, Telecommunications, VoIP, Unified Communications, Account Management, Avaya Technologies
Education
Concord University
Black Box Network Services September 2015 - Present
Schneider Downs August 2012 - September 2015
UPMC School of Nursing March 2010 - October 2012
UPMC Shadyside Hospital July 2010 - August 2012
McKinsey and Company May 2006 - February 2009
Ariba July 2004 - November 2005
FreeMarkets, Inc. August 1999 - July 2004
FreeMarkets, Inc. October 1998 - August 1999
Skills
Microsoft Office, Visio, Lotus Notes, Microsoft Excel, Customer Service, Process Improvement, Outlook, Management, PowerPoint, Access, Salesforce.com, Team Building, Leadership, Team Leadership, Contract Management, Administrative..., Human Resources, Training
Education
UPMC Shadyside School of Nursing 2010 — 2012
Nursing Science, Current
Community College of Allegheny County 1991 — 1994
Associates, Science
Black Box Network Services April 2015 - Present
Black Box Network Services 2008 - Present
Luna Candle 2004 - 2007
Skills
Telecommunications, Business Development, VoIP, Unified Communications, Telephony, Data Center, Solution Selling, Business Strategy, Wireless, Managed Services, Cloud Computing, Strategic Partnerships, SaaS, Channel Partners, Professional Services, SIP, Enterprise Software, Management, IP, Sales, Direct Sales, Salesforce.com
Education
Concordia University
Bachelor of Commerce, Management Information Systems and Services
Dawson College
Bachelor of Applied Science (B.A.Sc.), Physics
ABcom LLC November 2013 - Present
ABcom LLC 2014 - 2015
ABcom LLC 2014 - 2015
Black Box Network Services August 1990 - October 2013
Black Box Network Services 1990 - September 2013
Skills
Solution Selling, Unified Communications, VoIP, Wireless, Cisco Technologies, Selling, Avaya, Telecommunications, Telephony, Managed Services, MPLS, IP, SIP, Call Centers, Switches, WAN, Network Security, Cabling, SIP Trunking, Video Conferencing, Ethernet, T1, Co-location, Data Center, IVR, Optical Fiber, Fiber Optics, Channel Partners, Contact Centers, LAN-WAN, Hosted Services, Sales Engineering, Professional Services, Wireless Networking, Networking, Cloud Computing, Broadband, Network Design, Routers, Network Architecture, Direct Sales, Sales
Education
Century College 1995 — 1999
Century College 1995 — 1997
Business, Management, Marketing, and Related Support Services
Eaton Corporation June 2011 - Present
Eaton Electrical October 2003 - May 2011
Black Box 1996 - 2001
Black Box Network Services 1996 - 2001
Skills
Oracle SQL, Microsoft SQL Server, Oracle E-Business Suite, Oracle Applications, Linux System..., Mac OS X, C++, VBScript, Databases, Microsoft Office, Business Intelligence, Project Management, Quality Assurance, Social Media, Organizational..., Team Leadership, Solaris, Cognos, IT Security Policies, Mobile Technology, Xcode, Electronics, Datacom, Problem Solving, Product Development, Regression Testing, PHP, HTML, XML, User Acceptance Testing, Customer Service, Technical Product..., Product Marketing, Technical Support, ASP.NET, ASP, C#, C# 4.0, Visual C#, Visual Studio, Visio, Testing, Integration, Operating Systems, Linux, SharePoint, PL/SQL, Unix, SQL, Software Development
Education
California University of Pennsylvania 1992 — 2016
Bachelor of Science (BS), Computer Information Systems
Grove City College 1991 — 1992
Electrical Engr./ Comp Sci.
Self-Employed 2006 - Present
Pittsburgh Public School District 2003 - 2013
Verizon Wireless 2001 - 2003
Black Box Network Services 1999 - 2001
United Publisher's Service 1980 - 1999
Bethel Park School District 1970 - 1982
Hawaii State Department of Education 1969 - 1970
Bethel Park School District 1968 - 1969
Skills
Teaching, Public Speaking, Research, Microsoft Office, Editing, Social Media, Customer Service, Microsoft Word, Microsoft Excel, Curriculum Design, Creative Writing
Education
University of Pittsburgh 1968 — 1969
Master’s Degree, Elementary Education and Teaching
California University of Pennsylvania 1964 — 1968
Bachelor’s Degree, Elementary Education and Teaching
Black Box Network Services April 2015 - Present
Toshiba America 2001 - 2005
Verado 2000 - 2001
Firstworld Communications 1998 - 2001
New Horizons Computer Learning Centers 1997 - 1999
Skills
Unified Communications, MPLS, VoIP, IP, Network Architecture, Cisco, Wireless, Network Security, Call Center, Telecommunications, Solution Selling, Sales Engineering, LAN/WAN, Consultative Selling, WAN, SIP, CCNP, Network Design, Ethernet, Routers, QoS, Integration, Routing, Data Center, CCNA, Cloud Computing, Wireless Networking, VMware, TCP/IP, Professional Services, Security, Cisco Technologies, Telephony, Managed Services, LAN-WAN, SIP Trunking, Avaya, Networking, Selling, Switches, Unified Messaging, T1, Cisco Call Manager, Sales
Education
Concordia University Irvine 1991 — 1995
Companion Property & Casualty Insurance Group January 2012 - Present
Kiawah Island Golf Resort April 2010 - May 2011
ADVENT Environmental October 2006 - February 2010
Black Box Network Services 2006 - 2007
Universal Solutions 2005 - 2006
Skills
Microsoft Excel, Microsoft Office, PowerPoint
Education
Strayer University 2011 — 2014
Master's, Accounting
Nova Southeastern University 2010 — 2011
Master's, Business Adminstration
College of Charleston 2001 — 2005
Bachelor of Science (BS), Accounting
Blackbox January 1985 - Present
Black Box Network Services 1985 - 2012
Skills
Switches, VoIP, Avaya, SIP, LAN-WAN, Unified Communications, Telecommunications, IP, TDM, Wireless, T1, Ethernet, ISDN, MPLS, Routing, H.323, WAN, Telephony
Education
Bunker Hill Community College 1981 — 1983
Associate, Electronic Technology
RK Enterprises January 2009 - Present
Family Ford - Florence, Alabama January 2011 - October 2011
Black Box Network Services August 1978 - January 2009
Skills
Telecommunications, VoIP, Leadership, Call Center, Cabling, Management, Strategy, Managed Services
Education
Cleveland State University
Daimler Trucks North America June 2009 - Present
PMI Round table 2013 - 2014
Sogus (AYLT) June 1992 - October 2010
Black Box Network Services September 2004 - June 2006
Wireless Application and Consulting October 2003 - September 2004
USMC February 2002 - January 2003
ESP Data Solutions August 2001 - January 2003
Betts Telecommunication January 1999 - August 2001
USMC December 1995 - December 1999
Skills
Project Management, Management, Process Improvement, Logistics, Data Entry, Project/Program..., Schedule/Itinerary..., Teaching/Instructing, Customer Support/Service, Auditing/Reconciliation, Accounts Payable..., Documenting/Record..., Event Planning, Engineering, Business Analysis, Scrum, Cross-functional Team..., Training, Communication Systems, Six Sigma, Accounts Payable, Team Leadership, Leadership, Operations Management, PMP, Project Planning, Team Building, Strategic Planning, Teamwork, Customer Satisfaction, Time Management, Security, Budgets, Analysis, Business Development, SDLC, Supply Chain, Event Management, Inventory Management, Coaching, Software Documentation, Fundraising, Negotiation, Telecommunications, Lean Manufacturing, Requirements Analysis
Education
George Fox University 2009 — 2011
MBA, Bussiness
Oregon State University 2007 — 2009
BS, Business Administration Managment
Chemeketa Community College 2006 — 2007
AAOT
Equipment & Controls INC. April 2013 - Present
Black Box 2005 - March 2013
Black Box Network Services 1999 - 2013
Black Box Canada 2002 - 2005
Skills
Project Planning, Strategic Planning, Operations Management, Operational Planning, Materials Management, Supply Chain Management, Logistics, Management
Education
Community College of Allegheny County
Northwood School, UK
Associate's degree
American Airlines January 2014 - Present
Black Box Network Services 2013 - December 2013
Tempest Telecom Solutions January 2013 - April 2013
Corning Incorporated January 2011 - January 2013
me-Content Strategic Solutions, LLC November 2009 - January 2011
Alcatel-Lucent 2006 - July 2010
VoIP, Inc 2005 - 2006
T-Mobile, Inc. 2004 - 2005
Gotel Communications Ltd December 2001 - August 2003
State of NY Metropolitan Transportation Authority 2003 - 2003
Skills
Wireless, LTE, 3G, Cellular Communications, Wireless Networking, UMTS, EVDO, HSPA, CDMA, RF, WiFi, VoIP, SIP, DAS, IP, LAN-WAN, Networking, Telecommunications, Troubleshooting, Mobile Devices, GSM, Network Design, Fiber Optics, Cisco Technologies, Broadband, Product Management, Integration, WCDMA, Switches, 4G, TCP/IP, GPRS, System Deployment, Testing, 2G
Education
College for Financial Planning 2007 — 2009
MSF, Finance
Florida International University 1998 — 1999
BSEE, Electrical Engineering
Ryerson University 1995 — 1997
Electrical Engineering
University of the West Indies 1989 — 1993
Mathematics, Physics
CommScope July 2014 - Present
MidCo Inc. December 2011 - July 2014
TCF Inventory Finance, Inc. May 2011 - January 2012
TCF Inventory Finance, Inc. September 2009 - March 2010
Black Box Network Services October 2008 - July 2009
AT&T December 1998 - June 2008
Advanced Telecommunications of Illinois, Inc. 1996 - 1998
Skills
Telephony, Telecommunications, Unified Communications, VoIP, Managed Services, IP, Wireless, MPLS, Call Centers, Ethernet, Cabling, Solution Selling, Product Management, Network Design, Security, Vendor Management, Troubleshooting, Data Center, Networking, SIP, Video Conferencing, CRM, Cisco Technologies, Management, WAN, T1, IVR, System Deployment, LAN-WAN, Co-location, Professional Services, ISDN, Selling, Sales Engineering, Program Management, Fiber Optics, Wireless Networking, Switches, Mobile Devices, VPN, Broadband, Sales, Integration, Contact Centers, Cloud Computing
Education
Columbia College Chicago 1986 — 1990
Bachelor's degree, Radio and Television
Broker Dealer Financial Services Corp. February 2015 - Present
Pathway Financial Solutions July 2014 - Present
New York Life Insurance Company September 2012 - July 2014
Black Box Network Services April 2007 - September 2012
Norstan Communications March 1994 - November 2000
Skills
Direct Sales, Account Management, Solution Selling, Sales Process, Financial Solutions, Retirement Planning, Business Continuity...
Education
Colorado State University 1983 — 1987
BA, Economics
Dowling
Black Box 2010 - Present
Black Box Network Services February 1997 - Present
Education
Carnegie Mellon University
MA, English
University of California, Los Angeles
BA, English/Theory
Salestream Software Inc. August 2014 - Present
NKM Worldwide September 2000 - Present
iMedRIS Data Corporation September 2013 - June 2014
Alvarado Manufacturing February 2013 - April 2013
Janmar Lighting August 2012 - January 2013
Blue Dot Safes 2012 - 2012
Black Box Network Services 2009 - 2011
Logic Link, Inc 2008 - 2009
Amp'd Mobile 2004 - 2007
Sitel 2003 - 2004
Skills
Knowledge Management, Corporate Communications, System Design, Business Systems..., Technical Writing, Training & Development, Technical Training, Business Analysis, Reporting & Analysis, Quality Assurance, Process Engineering, Process Development, Process Improvement, Sales Engineering, Computer Hardware, Software Implementation, Troubleshooting, Multitasker, Typing, Video Editing, Motion Graphics, Web Design, Content Management, System Administration, Network Engineering, Customer Service, Contact Centre, Operations, Scheduling, Forecasting, Computer Science, Computer Graphics, Graphic Design, Psychology, Philosophy of Mind, Sales Support, Direct Sales, CRM software, CMS, ASP, PHP, SQL, VBScript, Microsoft Office, Adobe Creative Suite, Captivate, Wireless, Telecommunications, Call Center, Workflow Analysis
Education
Community College of Southern Nevada 2002 — 2002
Graphic Design, Web Design, Electronics
Sonus Networks July 2015 - Present
Oracle June 2014 - June 2015
Avaya December 2009 - June 2014
Nortel 2007 - 2009
Black Box Network Services July 2005 - August 2007
Nortech Telecommunications, Inc. 2002 - 2006
Data Comm Networking, Inc. August 1996 - July 2005
Skills
Unified Communications, Managed Services, Solution Selling, Telecommunications, Channel, Telephony, VoIP, SIP Trunking, Avaya, Channel Partners, Direct Sales, IP, Professional Services, SIP, SaaS, Call Center, Cloud Computing, Wireless, Account Management, MPLS, CRM, Networking, Call Centers, Enterprise Software, Business Development, Go-to-market Strategy, Avaya IP Telephony, Avaya Technologies, Sales Operations, Messaging, Data Center
Education
College of DuPage 1983 — 1987
Accounting
Montini Catholic 1979 — 1983
Black Box Network Services December 2014 - Present
KiloБyte Communications August 2010 - Present
Extrel CMS October 2012 - December 2014
Philips Respironics 2005 - November 2012
Respironics June 1999 - 2005
Duquesne Light Company October 1990 - June 1999
Pittsburgh Public Theater 1985 - 1987
Pittsburgh Public Theater 1985 - 1987
Skills
Marketing Communications, Strategy, Integrated Marketing, Strategic Communications, Marketing, Corporate Communications, Creative Direction, Newsletters, Editing, Leadership, Product Marketing, Project Management, Medical Devices, Social Media, Copywriting, Advertising, Social Media Marketing, Marketing Strategy, Public Relations, Energy, Strategic Planning, Internal Communications, Online Marketing, Media Relations, Sales, Web Content, Web Content Management, Wireless Communications..., IT Solutions
Education
Carnegie Mellon University 1986 — 1988
Master of Science, Public Management and Policy
Chatham University 1980 — 1984
Bachelor of Arts, English Literature
Sacred Heart
Black Box Network Services 1999 - Present
National Evaluation Systems, Inc. May 1995 - July 1999
Skills
Call Center, Telecommunications, Outlook, Call Centers, Microsoft Office, Customer Service, Networking, Software Documentation, Analysis, Budgets, Forecasting, Team Leadership, Project Planning, Vendor Management, Customer Satisfaction, Training, Contact Centers, Cisco Technologies, Sales
Education
California State University-Sacramento 1997 — 1999
Bachelor of Science, Human Resources Management
Black Box Network Services April 2006 - Present
Blackbox Voice Services 1990 - Present
Northern California Human Resources Association 2004 - 2008
Nortel 1995 - 2007
NextiraOne 2000 - 2005
Skills
Employee Relations, Organizational..., Compensation Strategies, Job Evaluation, Training & Development, Management Consulting
Education
City University of New York-Brooklyn College
BA, Sociology
Metro Benefits March 2012 - Present
Black Box Network Services July 2010 - December 2011
Capital Retirement Plan Services July 2009 - April 2010
STANDARD RETIREMENT SERVICES March 2004 - July 2009
Skills
401k, Pensions, Mutual Funds, Employee Benefits, Benefits Administration, Financial Services, Asset Allocation, ERISA, Defined Contribution, Analysis
Education
Clarion University of Pennsylvania 1986 — 1990
Bachelor of Science (B.S.), Finance, General
Elavon, Inc. 2011 - Present
Elavon, Inc. 2007 - 2011
Black Box Network Services 2005 - 2007
Tower Services, Inc. 2002 - 2004
Skills
PowerPivot, DAX, SQL, Data Analysis, Power Query, Data Visualization, Power View, Self Service BI, Power Map, Pivot Tables, ETL Tools, Project Management, TOAD, Databases, Access, Business Intelligence, Statistical Data..., Data Mining, Microsoft Excel, Large-scale Data..., Multidimensional Models, Macros, GETPIVOTDATA, SUMPRODUCT, COUNTIF, SUMIF, SUMIFS, INDEX, MATCH, VLOOKUP, Visio, Budgets, Process Improvement
Education
University of Tennessee-Knoxville 1991 — 1995
Bachelor of Applied Science (B.A.Sc.), Civil Engineering
Community College of the Air Force
Associate's degree, Electronic Systems Technology
Black Box Network Services August 1984 - Present
US Steel July 1979 - August 1984
Skills
VMware, Disaster Recovery, Firewalls, Microsoft Exchange, Servers, Citrix, Cisco Routers, Networking, Network Security, Troubleshooting, Hardware, Network Architecture, Storage, Active Directory, TCP/IP, Cisco Technologies, Cloud Computing, Network Administration
Education
Carnegie Mellon University 1975 — 1979
BS, Administration & Management Sciences aand Economics
Black Box Network Services April 2012 - Present
Electra Link May 2001 - August 2011
Skills
Cabling, Fiber Optics, Telecommunications, Wireless, Team Leadership, Data Center, Account Management, Optical Fiber, New Business Development, Management, Virtualization, Networking
Education
Central Texas College
Street Hop Advertising September 2009 - Present
Fresh Fire Youth Ministry June 2010 - Present
AT&T August 2012 - Present
Black Box Network Services January 2010 - June 2011
ATT August 2007 - June 2009
Sick Inc. January 2006 - September 2007
Miracle Valley Bible College 2004 - 2005
Education
DeVry University 1999 — 2004
BSEET, Electronics Engineering Technology
Columbus State Community College 1998 — 1998
N/A, Computer Programming Technology
Nouria Energy Corp. February 2005 - Present
Black Box Network Services January 2001 - November 2003
Williams Communcations November 1976 - October 2000
Skills
Employee Benefits, Change Management, Leadership, Deferred Compensation, Performance Management, Accounting, Customer Retention, Training, Payroll, Financial Analysis, Time Management, New Hire Orientations, Outlook, Merchandising, Microsoft Excel, Financial Reporting, Budgets, Employee Relations, Human Resources, Contract Negotiation, Retail, Negotiation, Account Management, Strategic Planning, Succession Planning, Profit, College Recruiting, Benefits Administration, Onboarding, Hiring, Leadership Development, SPHR, Customer Service, Recruiting, Workforce Planning, Income Statement, HR Consulting, Sales Operations, Microsoft Office, Microsoft Word, Team Building, Management, Store Management, Employee Engagement, Applicant Tracking..., Inventory Management, Forecasting, Inventory Control, Sales Management, PowerPoint
Education
Clark University 1978 — 1982
B.S. B.A., Management/Accounting
Clark University
Bachelor of Business Administration (BBA), Management/Accounting
Black Box Network Services Major Account ManagerNextiraOne1997 - 2003
Nortel Networks 1993 - 1997
Nortel Networks 1993 - 1997
Skills
Managed Services, Unified Communications, Solution Selling, Telephony, Data Center, VoIP, SIP, Telecommunications, IP, Wireless
Education
NYIT 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General, Cum Laude
City University of New York 1992 — 1996
Associate's Degree, Accounting
Verizon Wireless March 2015 - Present
Verizon Wireless March 2014 - March 2015
Verizon Wireless September 2013 - January 2014
Verizon Wireless May 2006 - September 2013
Black Box Network Services October 2005 - March 2006
Gaulart and Maliclet French Café January 2004 - December 2005
Walt Disney World June 2003 - August 2003
Skills
Customer Service, Sales, Troubleshooting, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, PABX, Directing, Internet Software, Call Center, Customer Satisfaction, Telecommunications, Leadership, Marketing, Social Media, Project Management, Team Building, Retail, Customer Retention, Technical Support, Team Leadership, Customer Experience, Wireless, Training, Coaching, Time Management, Cellular Communications, Mobile Devices, Public Speaking, Analysis, Call Centers, Networking, Program Management, Outlook, Wireless Networking, Leadership Development, Mobile Technology, Blackberry, Customer Support, Customer Relations, Management
Education
Strayer University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
College of Charleston 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Black Box Network Services October 2013 - Present
Black Box Network Services October 2011 - October 2013
Platinum Pearls Marketing June 2009 - October 2011
Sage Software GmbH 2008 - 2009
Triple P Enterprises, Inc. July 1998 - September 2006
US Postal Service 1997 - 2003
Skills
Outlook, Word, Quickbooks, Access, PowerPoint, Technical Support, Networking, Software Documentation, Microsoft Word, Project Planning, QuickBooks, System Administration, Troubleshooting, Management, Project Management, Customer Service, Team Leadership, Cross-functional Team..., Telecommunications, Integration, Vendor Management
Education
Colorado Technical University 2009 — 2011
BA, Project Management
Colorado Technical University 2009 — 2010
ASBA, Business Administration
University of Minnesota Medical School September 2010 - July 2013
Science Museum of Minnesota June 2006 - August 2008
Black Box Network Services June 2006 - August 2007
Skills
Research, SPSS, Data Analysis, Clinical Trials, Public Speaking, qPCR, Fast Protein Liquid..., Western Blotting, R, RNA Isolation, Human Nutrition
Education
Columbia University College of Physicians and Surgeons 2014 — 2015
Georgetown University 2013 — 2014
Master’s Degree, Physiology and Biophysics
University of Minnesota-Twin Cities 2010 — 2011
St. Olaf College 2006 — 2010
Bachelor of Arts, Sociology and Anthropology
Communications Consulting Inc. Senior Account ExecutiveE-Safe TechnologiesJanuary 2013 - January 2015
Black Box Network Services October 2006 - January 2013
Black Box Corporation October 2006 - April 2010
Skills
Networking Solutions, Wireless Networking, Virtualization, Cloud Computing, Hosted Services, Security, Storage, VMware, VoIP, Solution Selling, Disaster Recovery, Network Architecture, Managed Services, Networking, Unified Communications, Technical Support, Active Directory, Network Security, Telephony, Storage Area Networks, VPN, Troubleshooting, Citrix, Routing, Switches, Account Management, SAN, Data Center, HP, TCP/IP, System Deployment, Enterprise Software, Routers, Servers, Firewalls, Hardware, VDI, Network Engineering
Education
Clarion University of Pennsylvania
School of Computer Techology
Aegis Sciences Corporation December 2014 - Present
Aegis Sciences Corporation October 2013 - December 2014
Black Box Network Services June 2011 - August 2012
Lipscomb University - Career Development Center December 2009 - May 2011
Skills
Human Resources, Leadership, Personnel Management, Interviews, Public Speaking, Performance Management, Training, Project Teams, Research, Conflict Management, Payroll, Nonprofits, Affirmative Action, New Hire Orientations, Process Improvement
Education
University of Amsterdam 2012 — 2013
Master of Science (MSc), Business Studies: Leadership & Management
Lipscomb University 2008 — 2011
BBA, Human Resources, International Business Management
Clemson University 2007 — 2008
German and International Trade
Lincoln County High School 2003 — 2007
Honors Diploma
Carnegie Mellon University October 2005 - Present
Black Box Network Services June 2000 - October 2005
Agnew Moyer Smith Communication & Design June 1999 - June 2000
USWeb/CKS April 1997 - June 1999
Sukolsky-Brunelle, Inc. September 1984 - April 1997
Skills
Editing, Copywriting, Editorial Writing, Technical Writing, Proofreading, HTML, CSS, Information Architecture, Dreamweaver, Adobe Creative Suite, Photoshop, Web Design, Content Management, User Experience, Photography, Illustration, Web Content Management, Adobe Acrobat, Web Content, Multimedia, Graphic Design, InDesign, Copy Editing, Blogging, SEO, Content Strategy, Newsletters, Mac, Information Design, Creative Writing, Google Analytics, Website Development, Editorial
Education
Carnegie Mellon University 2007 — 2013
Master's in Professional Writing (MAPW), Professional, Technical, Business, and Scientific Writing, 4.0 GPA
Northern Illinois University 1979 — 1983
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Hartmann Electric 2011 - May 2014
OPC Communications 2008 - 2011
Black Box Network Services 1994 - 2008
Champion Parts Rebuilders 1989 - 1994
Champion Parts Rebuilders 1989 - 1994
Skills
Telecommunications, VoIP, Optical Fiber, Data Center, Sales, Structured Cabling, Project Management, ITIL, Voice Mail, Visio, Troubleshooting, Cabling, Telephony
Education
Western Illinois University 1985 — 1988
Bachelor of Business Administration (BBA), Small Business Administration/Management
College of DuPage 1984 — 1985
Basic Education
Black Box Network Services October 2010 - Present
D-Cubed Technologies April 2009 - October 2010
Skills
Troubleshooting, Active Directory, Windows, Computer Hardware, Desktop Support, Cable Management, Telecommunications, Team Management, CCENT, Switches, Cabling, Quality Assurance, Routers, Wireless Networking, VoIP, Management, Networking, Servers, Windows 7, DHCP, Cat5, VMware, Laptops, Firewalls, Printers, Data Center, System Deployment, Structured Cabling, Telephony, HP, Fiber Optics, Help Desk Support, Adtran, IP, IT Service Management, Network Design, Training, Software Installation, ISDN, ACD, Technical Support, LAN-WAN, TCP/IP, Cat6, DS3, T1, Microsoft Office, Microsoft Excel, Microsoft Word, Video Conferencing
Education
Collin County Community College 1997 — 1998
Criminal Justice
Plano East High School 1993 — 1995
Plano East High School
Diploma
Black Box Network Services January 2002 - Present
Skills
Management, Change Management, Account Management, Help Desk Support, Service Desk, Troubleshooting, Telephony, Active Directory, Call Centers, Cisco Technologies, Software Documentation
Education
Concordia College 1998 — 2000
Bachelor of Arts (B.A.), Organizational Management and Communication
Presidio February 2012 - Present
BlueWater Communications Group May 2010 - February 2012
Black Box Network Services January 2007 - May 2010
Skills
Cloud Computing, Data Center, SaaS, Managed Services, Virtualization, Storage, Pre-sales, Security, Disaster Recovery, Networking, Professional Services, Enterprise Software, Sales Management, Network Security, VoIP, Selling, Management, Unified Communications, Cisco Technologies, Solution Selling, Channel Partners
Education
City University of New York 2002 — 2005
BS, Computer Science
Black Box Network Services February 2007 - Present
C. J. Systems 2003 - 2005
Skills
Windows, Computer Hardware, Fiber Optics, Troubleshooting, Electronics, IP, Testing, Wireless, Telecommunications, Routers, Problem Solving, Hardware, Programming, Java, Product Development, Electric Power, .NET, MySQL, C++, Webmaster Services, PHP, Flash, Data Center, Cabling, Unified Communications, Solution Selling, Managed Services, Telephony, Switches, Ethernet, Network Architecture, Optical Fiber, Network Design, Cisco Technologies, Networking, LAN-WAN, KVM, Structured Cabling, Technical Support, TCP/IP, Digital Video, Digital Signage
Education
Community College of Allegheny County 2003 — 2007
Associates, Engineering
Community College of Allegheny County 2003 — 2007
Associates, Robotics
Emergent Technologies Group June 2014 - Present
Avion Systems September 2013 - June 2014
General Dynamics Information Technology July 2012 - September 2013
Black Box Network Services November 2010 - July 2012
General Dynamics Information Technology April 2010 - November 2010
Devon Energy 2008 - 2008
LEACO 2007 - 2008
FiberTower 2004 - 2007
SeaWave, LLC 2001 - 2003
Accelera Wireless, LLC 2000 - 2001
Skills
Construction Management, Project Management, Wireless, Microwave, Start-up Environment, UMTS, LTE, SCADA, Power Distribution
Education
Central New Mexico Community College
CCNA
Black Box Network Services Accounting Manager / SOX Internal AuditorSPX Corporation2003 - 2008
Education
California University of Pennsylvania
BS, Accounting / Business Admin.
California University of Pennsylvania
MBA, Accounting / Business Admin.
Endeavor Telecom March 2013 - Present
Rightech February 2011 - February 2013
Black Box Network Services June 2010 - September 2010
ICF Commuunication Solution August 2008 - June 2010
Wired Inc. Telecommunication July 2007 - January 2008
Outsource Telecom June 2005 - June 2007
Skills
IP, Routers, Cisco, Troubleshooting, Wireless, Telecommunications, Customer Service, Cabling, Switches, Testing, Integration, Problem Solving, VoIP, Customer Relations, Documentation, Software Documentation, GSM, Security, Cisco Technologies, T1, Routing, ATM networks, Cisco Routers, Wireless Networking, Optical Fiber, Computer Network..., Networking, Microwave, Fiber Optics, Software Installation, Network Engineering, TCP/IP, Ethernet, Network Design, RF, Telephony, WAN, ATM Networks
Education
Cal State Fullerton
NuVasive May 2014 - Present
Quidel August 2013 - May 2014
Black Box Network Services February 2011 - August 2013
Skills
Cisco, Troubleshooting, Switches, Routers, Testing, IP, Cisco Switches, Software Installation, Network Hardware, Network Operations, CCNA, Network Design, Networking, LAN-WAN, WAN
Education
Central New Mexico Community College 2008 — 2010
Computer Information Systems, Networks
Black Box Network Services June 2006 - Present
Skills
Management, Project Management
Education
Central Michigan University 1985 — 1990
Bachelor's degree, Accounting and Business/Management
Thermo Fisher Scientific 2006 - Present
Black Box Network Services 2004 - 2006
Ariba (formerly FreeMarkets) 2002 - 2004
Marconi Communications (formerly FORE Systems) 1998 - 2002
Meyer, Unkovic & Scott LLP 1996 - 1998
Education
Duquesne University School of Law
Juris Doctor, Law
Carnegie Mellon University
Bachelor of Science (BS), Economics
Black Box Network Services May 2013 - Present
Education
Indiana University of Pennsylvania 2010 — 2016
Dual Bachelors, Human Resource Managment / Business Management, 3.2
Community College of Allegheny County 2007 — 2009
Associate's degree, Human Resource Management, 3.2
Community College of Allegheny County 2005 — 2007
Associate's degree, Accounting and Finance, 3.2