Experience
Portland General Electric through ACS Professional Staffing   July 2015 - Present
Motus Recruiting at Bonneville Power Administration   June 2013 - April 2015
Anthro Corporation  January 2012 - June 2013
Nordstrom  December 1997 - November 2012
PGE  October 2009 - January 2012
adidas  May 2001 - December 2008
Protection One   April 1992 - November 1998

Skills
PowerPoint, Excel, Outlook, Customer Relations, Problem Solving, Customer Service, Word, Compliance, Access, Microsoft Office, Microsoft Excel, SAP, SharePoint, Management, Process Scheduler, Team Leadership, Budgets, Team Building, Project Planning, PeopleSoft, Invoicing, Teamwork, Customer Satisfaction, Data Entry, Accounting, Sales Operations, Microsoft Word

Education
Marylhurst University   2014 — 2016
Bachelor's degree, Social Sciences, 3.89

Portland Community College   2011 — 2014
Associates of Arts Oregon Transfer, Associates of Arts, 3.23

Portland Community College   2009 — 2011
AGS, Associates of General Studies

University of Oregon   1991 — 1992
Psychology/Nutrition

Sunset High School   1984 — 1987

Experience
Protection One   October 2006 - Present
Credit Acceptance  June 2001 - May 2006

Skills
Customer Satisfaction, Physical Security, Security Management, Team Building, Access Control, Call Centers, Customer Service, CCTV, Fire Alarm, Operations Management, IP Cameras, Intrusion Detection, Alarm Systems

Education
Minnesota State University, Moorhead   1991 — 1994
Bachelor's degree, Business Administration and Management, General

St. Cloud State University   1987 — 1990

Experience
Stanley Security Solutions  April 2013 - Present
Security Signal Devices, Inc. (SSD Systems)   December 2008 - April 2013
Idaho State Journal  May 2008 - November 2008
Protection One   June 2006 - February 2008
HSM Electronic Protection Services  September 2005 - May 2006
Securitas  January 2005 - August 2005
SDA Security  September 1999 - November 2004

Skills
CCTV, Access Control, Fire Alarm, Security, Burglar Alarm, Alarm Systems, Surveillance, IP Cameras, Biometrics, Physical Security, Intrusion Detection, Security Management, Corporate Security, Video Analytics, Loss Prevention, Private Investigations, IPS, Video over IP, Security Operations, Protection, Security+

Education
San Diego State University-California State University   1984 — 1987
BS, Physics

Experience
Protection One   January 2013 - Present
The Cable Factory   December 2012 - Present
Pinnacle Security  January 2009 - January 2013
Pinnacle Security  January 2007 - January 2009
Pinnacle Security  January 2004 - January 2007
Pinnacle Security  January 2002 - January 2004

Skills
Sales Management, Direct Sales, Cold Calling, Team Building, Marketing, Recruiting, Alarm Systems, Access Control, Account Management, CCTV, Competitive Analysis, Customer Satisfaction, Customer Service, IP Cameras, Leadership, Negotiation, New Business Development, Operations Management, Sales, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Security, Team Leadership

Education
Southern Utah University

Experience
Mace Central Station   April 2012 - July 2013
ADT  July 2008 - February 2012
Protection One   July 2006 - July 2008
Brinks Home Security  October 2003 - July 2006
Honeywell security. ADI Global distribution  June 2002 - January 2003
AAAlarm Systems   June 2001 - June 2002

Skills
Alarm Systems, Access Control, Cold Calling, Security, IP Cameras, CCTV, Sales Management, New Business Development, Surveillance, Networking, Corporate Security, Security Management, Physical Security, Biometrics, Security Operations, Fire Alarm, Loss Prevention, Protection, Video over IP, Private Investigations, Security Audits, Enforcement, Intrusion Detection, Security+

Education
Alarm Tech school
Installation of hard wired alarms.

Santa Ana College
Associate of Arts (A.A.), Advertising

Experience
Thomasson Marketing Group, Inc.   February 2015 - Present
CV Reps   March 2012 - February 2015
Protection One   June 2010 - March 2012
Stanley CSS  May 2009 - June 2010
ADT Security Services  July 2009 - January 2010

Skills
Access Control, NICET Certified Engineer, Video over IP, Intrusion Detection, NICET, Biometrics, CCTV, Physical Security, Surveillance, Security, Alarm Systems, IP Cameras, Fire Alarm, IPS, Security Operations, Life Safety, Security Management, Corporate Security, Protection, Fire Safety, Security Audits, IP CCTV, Video Analytics, Security+, Security Training, Risk Assessment, Fire Protection, CompTIA Security+

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2001 — 2004
Bachelor of Science, Business

Experience
ISO  August 2013 - Present
Slinger Fire Department   2005 - Present
Washington County Dive Team   August 2007 - Present
ClearCom Inc.   July 2012 - February 2013
Protection One   October 2011 - July 2012
Konica Minolta Business Solutions U.S.A., Inc.   January 2011 - October 2011
Sephora  January 2008 - July 2010
Kohl's Department Stores  March 1998 - January 2008
The Home Depot  September 2000 - February 2001

Skills
Physical Security, Microsoft Office, Loss Prevention, Investigations, CCTV, Asset Protection, Security, Statistics, Internal Investigations, Access Control, Retail, Interrogation, Security Management, Risk Assessment, Background Checks, Firefighting, Scuba Diving, Rescue, Coaching, Electronic Security, Investigation, Fraud Investigations, Alarms, Business Continuity, Interview Skills, Analytics, Sales Process, Sales, Sales Prospecting, Online Lead Generation, Business Networking, Consultative Sales..., Direct Sales, Alarm Systems, Public Safety Diving, Wicklander-Zulawski..., Private Investigations, Exception Based..., Inventory Control, Security Audits, Cold Calling, IP Cameras, Fraud, Fire Alarm, Night Diver, Dry Suit, Deep Diver, Rescue Diver, Structural Firefighting, Loss Control

Education
Milwaukee Area Technical College   1994 — 1998
Certification - State of WI Firefighter I & II, Firefighting, General Course Work

Waukesha County Technical College   1995 — 1995
Certification - State of WI, EMT-B

Moraine Park   1998 — 1998
Certification, Arson Detection, Hazardous Materials

Underwater Connection - PADI   2007 — 2012
Certification - PADI, Open Water, Advanced Open Water, Dry Suit Diver, Rescue Diver, Ice Diver, Night, Deep, Wreck

Dive Rescue International   2008 — 2008
Certification, Dive Rescue I

The Wisconsin Department of Natural Resources   2009 — 2009
Certification, Structural Protection for WI Fire Departments

Wicklander-Zulawski & Associates   2004 — 2004
Certification, Interview & Interrogation Techniques

Wicklander & Zulawski & Associates   2010 — 2010
Certification, Telephone Interviewing Techniques

Experience
Bennett Fire and Security   April 2014 - Present
FocusMicro, Inc.   October 2013 - March 2014
Stanley Security Solutions  July 2012 - September 2013
SDA Security (Purchased by Bay Alarm)   December 2010 - July 2012
Protection One   February 2007 - November 2010
ADT Security Services  March 2001 - February 2007

Skills
Spec, Access Control, CCTV, Fire Alarm, Customer Service, Intrusion Detection, NFPA, Bidding, Direct Sales, Building Codes, Integrated Systems, IP Video Systems, Intercom Systems, Microsoft Office, Adobe Acrobat, Sales Process, Integration, IP CCTV, Security, Life Safety, Video Analytics, IP Cameras, Project Bidding, Sales Operations, Burglar Alarm, Security Operations, Sales Management, Surveillance, Security Management, System Design, Management, Alarm Systems, IPS, Solution Selling, Intercom, Security+, Video over IP, Cabling, Physical Security, Protection, Leadership, Biometrics, Low Voltage, Sales, Fire Protection, Corporate Security, Central Station..., Security Systems..., Integrated Security..., Card Access

Education
National Institute for Certification in Engineering Technology   2013 — 2013
Fire Protection Engineering Technology Fire Alarm Systems Level III

University of California, Riverside   1997 — 2000
BA, History

Riverside Community College   1994 — 1997
General Education, General Education

John W. North High School   1990 — 1994

Experience
Real Estate  March 2014 - Present
Banfield Pet Hospital  September 2013 - January 2014
Black & Veatch  January 2006 - July 2013
Protection One   November 2005 - January 2006
Microfilm Services   March 2005 - October 2005

Skills
Microsoft Excel, Transcription, Medical Terminology, Medical Transcription, Data Entry, Managing Database, Office Administration, Database Administration, Client Liaison, Manage Client..., Technical Writing, Quality Assurance, Technical Support, Microsoft Office, Microsoft SQL Server, AutoCAD, Microsoft Exchange

Education
Metropolitan Community College-Business & Technology   2012 — 2014
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry

Penn Foster University   2008 — 2009
Medical Transcription Certification, Medical Transcription/Transcriptionist

Experience
Vivint Solar  August 2015 - Present
Brite Energy  August 2014 - Present
Protection One   January 2013 - Present
Pinnacle Security  January 2004 - January 2013
Safe and Secure Security Solutions   February 2003 - February 2005

Skills
Sales Management, Team Building, Operations Management, Customer Service, Direct Sales, Customer Satisfaction, Sales Operations, Inventory Management, Call Center, Marketing Strategy, Contract Negotiation, Business Planning, Negotiation, Selling, Strategic Planning, Team Leadership, Budgets, Recruiting, New Business Development, Coaching, Training, Account Management, Business Development, Leadership, Business Strategy, Management, Sales, Salesforce.com, Customer Retention, Sales Process, Lead Generation, Alarm Systems, Security, Start-ups

Education
Southern Virginia University
Business Administration and Management

Utah State University
Economics

Experience
Real Choice Group, LLC   June 2012 - Present
Precision Countertops  2012 - August 2013
Protection One   February 2005 - October 2011

Skills
Investments, Real Estate, Investment Properties, Valuation, Asset Management, Due Diligence, Investors, Foreclosures, Real Estate Transactions, First Time Home Buyers, REO, Sales, Mortgage Lending, Short Sales

Education
Portland Community College   2003 — 2006
Business Administration, then also Solid Works Drafting cources too

LIthuanian University of Agriculture, Forestry faculty- economics: Location- Kaunas, Lithuania   1995 — 2000
Bachelors of science in Forestry, with emphasis in economics, engineering, Forestry budget planning in harvest, recreation and productivity.

Experience
Fire and security   December 2014 - Present
Technician Level 3   February 2012 - December 2014
Protection One   January 2006 - February 2012
Denweiler Security   January 2005 - December 2005
Arizona Security Team   January 2004 - December 2004

Skills
Access Control, Alarm Systems, Biometrics, Building Automation, CCTV, Customer Service, Equipment Installation, Fire Control Systems, Fire Alarm, Fire Extinguisher..., Fire Safety, Fire Sprinkler Systems, Fire System Inspection, High Voltage, Home Automation, IP CCTV, Investigation, Low Voltage Design, Loss Prevention, Networking, Network Design, Network Security, Low Voltage, Risk Assessment, Security System Design, Self Propelled..., Solar Power, Surveillance, Troubleshooting, Website Development, Web Design, Wireless Networking, Temperature Sensors, Flood Sensors, IPS, Intrusion Detection, Security, IP Cameras, Video over IP

Education
Mesa Community College

humanities and science institute
High School Diploma

Experience
TelePacific Communications  July 2014 - Present
Protection One   October 2011 - July 2014
Van Dyk Mortgage Corp.  April 2013 - November 2013
Cbeyond  January 2011 - October 2011
ADT Security Services  2008 - 2011
Eyesitter Remote Systems   October 2007 - June 2008
DCS Mortgage   2004 - 2006

Skills
Sales, Management, CRM, Account Management, Alarm Systems, New Business Development, Direct Sales, Customer Service, Solution Selling, Security, CCTV, Access Control, Strategic Planning, Alarms, Telephony, IT Strategy, Telecommunications, Telecommunications..., Cloud Computing, Cold Calling, Intrusion Detection, Networking, Sales Management, Sales Process, Salesforce.com

Education
San Diego State University-California State University   1996 — 2001
BA, HIstory

El Toro High School   1992 — 1996

Experience
ADT  September 2012 - Present
ADT  September 2012 - Present
ASG Security  December 2009 - July 2013
Protection One   January 2005 - December 2009
HEB  June 1997 - January 2005
jcpenney  January 1996 - August 1998

Skills
Direct Sales, Security, Customer Service, Follow-up, Sales Operations, Selling, Sales, Account Management, Cold Calling, Lead Generation, Management, Customer Satisfaction, Networking, Sales Presentations, CCTV, Alarm Systems

Education
Northwestern State University   1989 — 1995
BS, Business Administration

Northwestern State University   1989 — 1994
Bachelor of Science (B.S.), Business Administration, Management and Operations

Experience
General Alarm   December 2012 - Present
Koorsen Fire and Security  May 2010 - October 2012
Brinks/Broadview Security   February 2009 - May 2010
Protection One   July 2004 - November 2009
Guardian Protection Services  February 2000 - June 2004

Skills
Access Control, CCTV, Fire Alarm, Security+, Sales Management, Contract Negotiation, Customer Relations, Team Building, Customer Service, Budgeting, Negotiation, Microsoft Office, Problem Solving, Alarms, Word, Mergers, Budgets, Alarm Systems, Operations Management, Security, Training, Surveillance, Microsoft Word, Customer Satisfaction, Account Management, Physical Security, Burglar Alarm, New Business Development, Management, Video over IP, Sales, Business Development, Video Analytics, P&L Management, Life Safety, Fire Protection, Intrusion Detection, Recruiting, Security Management, IPS, Biometrics, Strategy, Direct Sales, Marketing

Education
Purdue University   1985 — 1989
Yes, Psychology/Anthropology

Purdue University   1985 — 1989
Bachelor of Arts (BA), Anthropology

Experience
KEYTH Technologies  February 2014 - Present
SecureTech Solutions LLC   July 2012 - January 2014
Protection One   June 2011 - June 2012
Protection One   February 2004 - March 2011
Tek-Direct   July 2002 - January 2004
Professional Beauty Center   January 1988 - June 2002

Skills
Access Control, Alarm Systems, Selling, Fire Alarm, Direct Sales, CCTV, Surveillance, Security, Cold Calling, Sales Management, Networking, Sales, Video Analytics, IP Cameras, Leadership, New Business Development, Lead Generation, Team Building, Video over IP, Training, Intrusion Detection, B2B, IPS, Life Safety, Sales Operations, Burglar Alarm, Small Business, Security Management, Physical Security, Biometrics, Fire Protection, Loss Prevention, Low Voltage, Corporate Security, IP CCTV, Security+, Due Diligence

Education
Roosevelt University   1980 — 1984
Bachelor of Arts (B.A.), Music

Experience
AFA Protective Systems, Inc.   July 2012 - Present
Devcon Security  August 2010 - April 2012
SimplexGrinnell  November 2008 - September 2009
Focus Micro   June 2006 - May 2008
Protection One   June 2002 - June 2006
Telular Corporation  June 1999 - July 2002
ADT Security Services  June 1982 - September 1997

Skills
Alarm Systems, CCTV, Access Control, Fire Alarm, IP Cameras, Life Safety, Surveillance, Video Analytics, Physical Security, Security Management, Security, Security Operations, Sales Management, Loss Prevention, Biometrics, Team Building, Account Management, Direct Sales, Cold Calling

Education
Owens Community College   1979 — 1982
AA, Sales & Marketing

Experience
Security Tech Services   May 2007 - Present
Security Tech Services   March 2007 - Present
Protection One   November 1999 - March 2007
Linder Security Systems   December 1995 - September 1997
Rollins Protective Services  July 1993 - November 1995

Skills
Fire Alarm, Fire Management, Security

Education
Penn State University   1966 — 1968
Forestry

Experience
ResCare  April 2011 - December 2012
Protection One   March 2005 - August 2010
Grossmont Union High School District  October 1999 - March 2005
Kendell Communications/Californian Publishing Comany   August 1986 - August 1999

Skills
Human Resources, Employee Relations, Employment Law, Payroll, Workforce Planning, Talent Acquisition, Deferred Compensation, Organizational..., Recruiting, New Hire Orientations, Performance Management, Employee Training, Leadership Development, Policy, Coaching, Benefits Administration, Affirmative Action, Employee Benefits, Onboarding, Workers Compensation, Leadership, Strategic Planning, Applicant Tracking..., Staffing Services, College Recruiting, Conflict Resolution, HRIS, ADP Payroll, Temporary Placement, Management, Screening Resumes, Resume Writing, Training, Career Counseling, HR Consulting, Time Management, Personnel Management, Talent Management, Process Improvement, Sales, Internet Recruiting, Technical Recruiting, HR Policies, Mergers & Acquisitions, EEO, Succession Planning, Interviews, Career Development, Hiring, Sourcing

Education
National University
BBA, Human Resources Management

Experience
Wolters Kluwer  November 2014 - Present
CCH, a Wolters Kluwer business  July 2012 - November 2014
Koch Industries  January 2011 - July 2012
West UCS   August 2007 - December 2010
SKT Business Communication Solutions   August 2007 - December 2010
Protection One   February 2007 - August 2007
CCH, a Wolters Kluwer business  August 2000 - February 2007
KJZ Technologies   1998 - 2007

Skills
Microsoft Exchange, Lync Server 2010, Lync, SaaS, IT Operations, Citrix, Virtualization, Citrix Metaframe, Active Directory, Disaster Recovery, Vendor Management, Cisco Technologies, Information Security, Troubleshooting, VMware, System Deployment, Information Technology, Windows Server, Data Center, Servers, Firewalls, IT Management, Microsoft Technologies, Network Security, Cloud Computing, VPN, SharePoint, Technical Support, Network Administration, Management, Process Improvement, Consulting

Education
Wichita State University   2012 — 2015
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies, 3.8

Southwestern College   2002 — 2005
Bachelors, Computer Programing

Experience
Nye & Associates Smarter Marketing   January 2002 - Present
Protection One   1998 - 2001
Multimedia Security   1992 - 1998

Skills
Advertising, Social Media Marketing, Creative Direction, Media Planning, Strategic Planning, New Business Development, Integrated Marketing, Business Development, Media Buying, Online Marketing, Lead Generation, Brand Development, Direct Marketing, Online Advertising, Digital Marketing

Education
Southwestern College   2004 — 2005
Bachelors, Human Resource Development

Experience
ADI Global  May 2012 - Present
ADI Global  May 2012 - Present
Protection One   October 2001 - May 2012
Protection 1 Security Solutions  May 2002 - April 2012

Skills
Inventory Control, Inside Sales, Account Management, Sales Management, Sales Operations, Inventory Management, Sales, Key Account Management, Purchasing, New Business Development, Pricing, CCTV

Education
Portland State University - School of Business   1994 — 1998
Business

University of Oregon

Experience
Protection One   February 2015 - Present
Protection One   August 2013 - February 2015
Protection One   March 2006 - August 2013
Young Alarm   January 2002 - February 2006
Tucson Alarm   August 1998 - January 2002

Skills
Access Control, Fire Alarm, IP Cameras, Surveillance, Security Management, Security Operations, Loss Prevention, Low Voltage, Security, Intrusion Detection, Fire Protection, Security+, Operations Management, Customer Service, Customer Satisfaction, Supervisory Skills, Team Building, CCTV

Education
Palo Verde H.S.   1992 — 1995

Pima Community College

Experience
Protection One   January 2008 - Present
Protection One   October 2004 - December 2007
ADT Fire & Security  August 1997 - April 2003

Skills
Alarm Systems, Security, Leadership, Access Control, Management, Surveillance, Fire Alarm, Biometrics, Integration, Sales, CCTV, Security Operations, Video Analytics, Background Checks, Physical Security, Security Management, Corporate Security, Security+, Sales Management, Life Safety, Protection, IP Cameras, Fire Protection, Loss Prevention, Video over IP, Customer Service, Fire Safety, Burglar Alarm, Direct Sales, Account Management, Intrusion Detection, Fire Suppression Systems, Asset Protection

Education
Oakland University   1994 — 1997
M.P.A., Public Administration

Wayne State University   1987 — 1991
B.S., Criminal Justice

Experience
Protection One   November 2010 - Present
Verizon Business  June 2008 - March 2010
Level 3 Communications, formerly Broadwing   December 2006 - May 2008
Verizon Business, formally MCI   April 2003 - March 2006
Quintess  2004 - 2005
Quintess  2004 - 2005
Broadwing  April 2002 - April 2003
PAETEC  March 2001 - April 2002
Net 2000   August 1999 - March 2001

Skills
Business Development, Strategic Planning, Leadership, Sales, Selling, Telecommunications, Strategy, Finance, Management, Security, Sales Operations, Salesforce.com, Solution Selling, Direct Sales, CCTV, Business Planning, New Business Development, B2B, Sales Process, WAN, Contract Negotiation, Sales Management, Physical Security, Account Management, Security Management, Team Building, Cold Calling, Access Control, Surveillance, Accounting, Manufacturing, Project Management, Entrepreneurship, Alarm Systems, Access

Education
Providence College   1978 — 1981
BS, Management

Barrington High School

Experience
ASG Security  December 2011 - Present
Protection One   June 2007 - December 2011
ADT Security Services  May 2004 - May 2007
ADT Security Services  February 2002 - May 2004

Skills
Employee Relations, Cctv, P&L Responsibility

Education
University of Rochester - Simon Business School   1985 — 1987
MBA, Marketing

State University of New York College at Potsdam   1981 — 1985
BA, Economics & History

Experience
Federal Protection  April 2015 - Present
Protection One   April 2011 - March 2015
Protection One   November 2000 - October 2009
UniFirst Corporation  March 2000 - November 2000
ProStar Security  July 1999 - December 1999
TruGreen LandCare  March 1993 - July 1999

Skills
Sales Management, Sales, Management, Alarm Systems, B2B, New Business Development, Access Control, Physical Security, Lead Generation, Sales Process, Training, Security, Leadership, Telecommunications, Forecasting, CCTV

Education
Gateway

Metropolitan State University of Denver
Criminal Justice

Experience
Tech Systems  January 2015 - July 2015
ASG Security  May 2014 - November 2014
ImmerVision  2013 - 2014
Bosch Security Systems  2010 - 2012
The Protection Bureau  2001 - 2009
ASIS International  1999 - 2005
Protection One   2000 - 2001
Protection 1 Security Solutions  1999 - 2000
Protection One   1996 - 1999
Bounty Alarms   1994 - 1996

Skills
New Business Development, Contract Negotiation, Account Management, National Accounts, Sales Management, Risk Assessment, Threat & Vulnerability..., Solution Selling, Network Architecture, Integrated Security..., Consultive Selling, CCTV, IP CCTV, Visitor Management, Access Control, Security, Intrusion Detection, Loss Prevention, Fire Alarm, IP Cameras, Biometrics, Video over IP, Alarm Systems, Video Analytics, Surveillance, Security Audits, Security Management, Life Safety, IPS, Integration, Physical Security, Selling Skills, Fire Protection, Security+, Sales Operations, Sales Process, DVR, Security Operations, Protection, Leadership, Business Development, Networking, Corporate Security, Strategy, Burglar Alarm, Management, Sales, Vulnerability Assessment, Direct Sales, Executive Protection

Education
John Jay College of Criminal Justice

Old Dominion University

The Citadel-The Military College of South Carolina

University of Delaware

Experience
Bright House Networks  January 2015 - Present
Call Center Performance Delivery   2014 - Present
Convergys  2000 - 2014
Protection One   1996 - 2000
Optex (U.S.A.) Inc.   1992 - 1996

Skills
Call Center, Business Process..., Team Management, Program Management, Leadership, Cross-functional Team..., Business Development, Coaching, Customer Service, Management, Workforce Management, Training, Team Leadership, Outsourcing, Leadership Development, Talent Management, Analysis, Strategic Partnerships, Capacity Planning, Team Building, Telephony, Start-ups, Forecasting, Metrics, Project Planning, Business Analysis, Talent Acquisition, Six Sigma, Strategic Planning, BPO, Vendor Management, Call Centers

Education
Seminole State College of Florida

Experience
ADT  January 2015 - Present
ADT  January 2014 - January 2015
ADT Fire & Security  February 2012 - February 2014
Protection One   March 2011 - February 2012
Protection One   September 2010 - March 2011
Currently seeking new opportunity  April 2010 - September 2010
NuTech National  July 2009 - May 2010
Micro Key Solutions  June 2006 - July 2009
Integrated Alarm Services Group (IASG)   October 2004 - May 2006
Integrated Alarm & Security Group (IASG)   October 2004 - May 2006

Skills
Troubleshooting, Customer Satisfaction, Supervisory Skills, Customer Service, Computer Hardware, Technical Training, Documentation, Database Administration, Customer Relations, Operating Systems, Programming, Technical Writing, Report Writing, Data Entry, Sybase ASE, Telephone Skills, Unix, Security, Team Building, Alarms, Cabling, Risk Assessment, Access Control, Operations Management, CCTV, Problem Solving, Integration, New Business Development, Fire Alarm, Electronic Security..., Microsoft Office, Team Leadership, Surveillance, Negotiation, Access, Telecommunications, Windows, Scheduling, Quality Assurance, Security+, Alarm Systems, Software Documentation, IP Cameras, Training, Biometrics, Software Installation, Technical Support, Leadership, IPS, Physical Security

Education
Seminole Community College   2010 — 2012
AA, Anthropology

Avon Park Community College US-Florida-Avon Park Vocational   1991 — 1992
Corrections Certification, Basic Corrections

Robert Morgan Vocational Tech US-Florida-Miami   1985 — 1987
High School Diploma, General Education

Technical Training D66

Experience
Tampa Bay Lacrosse Association   August 2005 - Present
Protection One   September 2012 - October 2013
Fire life Safety America   April 2010 - March 2012
Devcon Security  April 2005 - April 2009
Protection One Alarm Monitoring   May 1994 - May 2004
Sonitrol Security Services   1994 - 2000
ADT  1983 - 1993

Skills
Auditing, Financial Analysis, Due Diligence, Talent Development, Metrics, Efficiencies, Financial Reporting, Financial Modeling, Accounting, Mergers, Audit, Internal Controls, Financial Accounting, Forecasting, Business Planning, Cash Flow, Budgeting, Risk Management, Cost Accounting, Financial Management, Fire Alarm, Compliance, Customer Service, Life Safety, Administration, Policy, CCTV, Access Control, Risk Assessment, Team Building, Strategic Planning, Operations Management, Negotiation, Sales Management, Customer Relations, Contract Negotiation, Purchasing, Scheduling, Problem Solving, P&L, Contract Management, Planning, Alarms, Contract Negotiations, Account Management, New Business Development, Excel, Inventory Management, Analysis, Security

Education
Towson University   1986 — 1988
Education

Salisbury University   1981 — 1983
Bachelor Of Science, Business & Pyschology

Experience
Ride Connection   July 2007 - Present
Ride Connection   September 2002 - June 2007
Hollywood Entertainment  2001 - 2002
Protection One   2000 - 2001

Skills
Training, Nonprofits, Workshop Facilitation, Non-profits, Articulate Studio, Public Speaking, Community Outreach, Instructional Design, Customer Service, Learning Management..., Microsoft Office, Adult Learning..., PowerPoint, Project Planning, Team Building, Coordination, Leadership Development, Program Development, Volunteer Management, Organizational..., Grant Writing, Leadership, Resume Writing, Fundraising, Event Planning, Research, Staff Development, Editing, Social Media, Program Management, Strategic Planning, Change Management, Raiser's Edge, E-Learning, Policy, Management, Project Management, Coaching, Employee Training, Team Leadership

Education
University of Portland   2012 — 2014
Master of Business Administration (MBA) nonprofit management, Business Administration, Management and Operations

Portland State University   1996 — 1997
K-8 Teaching Certificate, Elementary Ed.

Portland State University   1988 — 1993
Bachelor of Arts (BA), with honors, Speech Communication

Parkrose High School   1988 — 1988

Experience
Pelco by Schneider Electric  September 2014 - Present
Tyco International  March 2007 - September 2014
ADT Security Services  March 2004 - June 2012
Protection One   March 2010 - February 2011
Faith Based Introductions   March 2007 - June 2009
Pennsylvania State Bank  August 1999 - April 2002
Industrial Defender Solutions are now part of Lockheed Martin   1997 - 1999
US Navy  January 1982 - January 1986

Skills
Cold Calling, Sales Management, Sales, New Business Development, Sales Process, Networking, Direct Sales, Account Management, Security, Solution Selling, Training, Access Control, Integration, Management, Enterprise Software, Salesforce.com, Selling, Strategic Partnerships, Solution Development, Start-ups, Key Account Management, Contract Negotiation, Operations Management, Strategic Planning, B2B, Telecommunications, Negotiation, Marketing, Sales Presentations, Team Leadership, Business Development, Sales Operations, Surveillance, Customer Retention, Customer Service, Business Intelligence, Lead Generation, Customer Satisfaction, Team Building, Strategy, Marketing Strategy, Cisco Technologies, Leadership, Business Networking, Time Management, CRM

Education
Northern Virginia Community College   1986 — 1989

Wakefield   1979 — 1981

Experience
Superior Home Services  April 2012 - Present
Stanley Convergent Security Solutions, Inc  August 2011 - November 2011
Protection One   April 2008 - July 2011
Protection One   May 2007 - April 2008
Protection One   May 2006 - May 2007
ADT Security Services  March 2004 - February 2006
EGS Electrical Group  October 2001 - February 2004

Skills
Alarm Systems, Access Control, CCTV, Fire Alarm, IP Cameras, Biometrics, Video over IP, Surveillance, Life Safety, Physical Security, Intrusion Detection, Sales Management, Video Analytics, Account Management, Loss Prevention, Security, Security+, Burglar Alarm, Customer Satisfaction, Customer Service

Education
Marquette University   1985 — 1989
BA, German language major, emphasis on philosophy & Russian language

Marquette University   1985 — 1989
BA Arts, and Sciences; German language

Experience
Burke Insurance Group, LLC.   March 2015 - Present
Protection One   September 2012 - February 2015
Central Alarm, Inc.   October 2004 - September 2012
Memorial Medical Center  2001 - 2004

Skills
Customer Service, Inventory Management, Microsoft Office, Microsoft Excel, Inventory Control, Microsoft Word, Shipping, Operations Management, New Business Development, Customer Satisfaction, Sales, Troubleshooting, Account Management, Sales Management, Leadership, Process Scheduler, Public Speaking

Education
Mayfield High School

New Mexico State University

Experience
Point Display & Design   January 2014 - Present
Vacant Property Specialists   September 2011 - December 2013
United Technologies  January 2010 - August 2011
Johnson Controls  April 2009 - January 2010
Ideacom  December 1996 - September 2009
Protection One   2003 - 2006
Metro Alarm   2000 - 2003

Skills
Sales Process, Customer Retention, Telecommunications, Leadership, CCTV, International Sales, Solution Selling, Cold Calling, Salesforce.com, Sales Management, Key Account Management, New Business Development, Lead Generation, Product Marketing, Sales, Business Development, Security, Contract Negotiation, Access Control, Customer Satisfaction, Team Building, Marketing Strategy, Management, Wireless, Sales Presentations, Negotiation, Selling, Networking, B2B, Sales Operations, CRM, Operations Management

Education
Northern Illinois University   1976 — 1980
Bachelor's degree, Business

Nile East HS / Skokie IL

Experience
Protection One   April 2012 - Present
ADT Security Services  August 1998 - February 2012
Indiana Army National Guard  September 1981 - March 2009
ADT  2002 - 2007
Indiana Gas Company  May 1984 - September 1997
Endress+Hauser  February 1981 - May 1984

Skills
Sales Management, Solution Selling, Problem Solving, CCTV, IP CCTV, Access Control, Intrusion Detection, Physical Security, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Focus, Business Relationship..., Contract Negotiations, Customer Acquisition, Military, Military Operations, Military Liaison, Military Leadership, Security Clearance, Project Coordination, Cold Calling, Project Management, Pipeline Development, Operations Management, Risk Assessment, Maintenance Management, Biometrics, Contract Negotiation, IP Cameras, Security, Surveillance, Leadership, Security Management

Education
US Army Inspector Generals School   2006 — 2006
Assistance and Investigations

US Army Command and General Staff Officers School   2001 — 2002
Leadership

Northwood University   1990 — 1994
B.A., Business Administration, Business

Experience
Siemens Industry  August 2011 - Present
Protection One   June 2000 - October 2011
Protection One   2000 - 2009

Skills
Fire Alarm, Access Control, Electronic Security, Consultative Selling, CCTV, Surveillance, Sales Management, New Business Development, Security Management, Contract Negotiations, Security, Team Building, Business Management, Customer Relations, Account Management, Negotiation, Electronic Security..., Video over IP, Direct Sales, Business Strategy, Integrated Systems, Intrusion, Life Safety, B2B, Solution Selling, Team Leadership, Strategic Planning, Contract Negotiation, Integration, Key Account Management, Customer Service, Alarm Systems, Biometrics, IP Cameras

Education
Park University   1997 — 1999
B.A., History

Experience
Protection One   August 2012 - Present
Stanley Security Solutions  March 2010 - August 2012
Stanley Convergent Security Solutions  January 2000 - February 2010
HSM Electronic Protection Services  January 1999 - January 2000
Honeywell Security Monitoring   January 1997 - January 1999
Honeywell Security Monitoring   January 1994 - January 1997
Honeywell Security Monitoring   January 1987 - January 1994

Skills
Customer Relations, Proposal Writing, Access, Electronics, Market Planning, Customer Service, Workshop Facilitation, Recruiting, Sales, Access Control, Account Management, Alarm Systems, Biometrics, Burglar Alarm, CCTV, Customer Satisfaction, Fire Alarm, IP CCTV, IP Cameras, IPS, Integration, Intrusion Detection, Key Account Management, Life Safety, Loss Prevention, Marketing, Physical Security, Sales Management, Sales Operations, Security, Security Management, Surveillance, Time Management, Training, Video Analytics, Video over IP

Education
Orange Coast College

Experience
Red Hawk A UTC Fire & Security Company  April 2013 - Present
Avalon Staffing, LLC   October 2012 - April 2013
Protection One   October 2010 - September 2012
ADT / Tyco Fire & Security Services   November 2001 - October 2010
Security Link from Ameritech   October 1992 - November 2001

Skills
Team Leadership, Telecommunications, Customer Service, Security+, Problem Solving, Strategic Planning, Situational Leadership, Speed of Trust, Great Teams, Builds Relationships, Alarm Systems, Operations Management, IP Cameras, Risk Assessment, cisa, ADT, Alarm Management, Cisco Technologies, Electronics, Consumer Electronics, Security, Security Management, IP CCTV, CCTV, Computer Hardware, Computer Repair, Telemarketing, Loss Prevention, Video over IP, Security Operations, Surveillance, Access Control, Fire Alarm, Biometrics, Physical Security, Security Training, Corporate Security, Executive Protection, Video Analytics, DVR, Life Safety, Networking, Low Voltage, Management, IPS, Protection, Fire Protection, Burglar Alarm, Customer Satisfaction, Private Investigations

Education
Skyline College   2009 — 2011
Certificate Program, Computer Systems Networking and Telecommunications, GPA 3.2

Experience
Unemployed  March 2012 - Present
Adecco Staffing, USA  October 2012 - March 2013
Protection One   October 2008 - December 2011
Idearc  1998 - 2007
Idearc  1998 - 2007
US Navy  September 1988 - September 1993

Skills
Microsoft Office, Security, Alarm Systems, CCTV, Video over IP, Customer Service, Fire Alarm, Team Building, Management, Surveillance, Team Leadership, Account Management, Data Entry, Military, Navy

Education
Tarpon Springs High School   1984 — 1988

North Lake College
n/a, American Sign Language (ASL)

Experience
Protection One   June 2013 - Present
G4S Technology Software Solutions LLC   July 2011 - June 2013
Kastle Systems  January 2009 - October 2011
Stanley Convergent Security Solutions  October 2008 - January 2009
Sonitrol Corporation, a Stanley Works company   December 2007 - October 2008
Sonitrol Corporation  December 2004 - November 2007
Andrea Electronics Corporation  January 1999 - December 2004
Arthur Andersen LLP  1991 - 1999

Skills
Access Control, CCTV, Fire Alarm, Alarm Systems, Surveillance, IP Cameras, Video Analytics, Physical Security, Security Management, Security, Video over IP, Intrusion Detection, Security Operations, Business Development, National Accounts, Biometrics

Education
Salisbury University   1987 — 1991
BS, Business

Salisbury University - Perdue School of Business   1987 — 1991

Experience
Brink's Home Security  July 2000 - Present
Brinks Home Security  2000 - Present
Protection One   June 1998 - July 2000
Cracken & Harkey   June 1997 - June 1998
Lincoln Property Company  June 1996 - June 1997

Education
Stephen F. Austin State University   1993 — 1999

Robert E. Lee High School   1984 — 1988

Experience
Protection 1 Security Solutions  February 2014 - Present
American Alarm & Communications, Inc   May 2012 - February 2014
Protection One   October 2001 - May 2012
Big Brothers Big Sisters  October 1995 - October 2001

Skills
Consultative approach, Access Control, Video, Selling, Cold Calling, Real Estate, Leadership, Consultative Approach, Sales, Customer Service, Corporate Security, Negotiation, Security, CCTV, Alarm Systems, Asset Protection, Team Building, IP Cameras, Intrusion Detection, Management, New Business Development, Sales Management, Security Operations

Education
Rochester Institute of Technology   1988 — 1991
Bachelor of Science, Criminal Justice

Experience
Stevens Henager College Online and Owner of Portershouse Catering   October 2011 - Present
Anthem College  May 2010 - May 2011
Paddock Pools  May 2005 - April 2007
Protection One   September 2000 - May 2005

Skills
Recruiting, Customer Service, Salesforce.com, Marketing, Strategic Planning, Leadership Development, Account Management, Higher Education, Management, Networking, Community Outreach, Team Building, Time Management, Sales Process, Program Management, Customer Satisfaction, Team Leadership, Event Planning, Teaching, Cold Calling, Marketing Strategy, New Business Development, Human Resources, Data Analysis, Outlook, Call Centers, Social Networking, PowerPoint, Coaching, Social Media, Project Management, Microsoft Office

Education
Seattle Pacific University   1974 — 1977
Bachelor of Science, Biology

University of Phoenix

Experience
The White Pillars of Cape Cod   September 2000 - Present
Protection One   April 1994 - April 1997
Los Angeles County Sheriff's Department  July 1973 - July 1993

Education
Pepperdine University School of Law   1992 — 1994
JD

University of Southern California   1977 — 1980
B.S., Public Administration

Experience
Oxford Immunotec  May 2014 - Present
Stryker Orthopaedics  April 2013 - May 2014
Stryker Orthopaedics  May 2011 - April 2013
Novartis Pharmaceuticals  November 2007 - May 2011
Novartis  May 2006 - November 2007
Novartis  May 2006 - November 2007
Protection One   June 2005 - May 2006
Law Offices of Richard Lee   May 2005 - May 2006

Skills
Sales Effectiveness, Pharmaceutical Sales, Cardiology, Sales, Data Analysis, Pharmaceutical Industry, Program Management, Product Launch, Medical Devices, Managed Care, Sales Operations, Neurology, Sales Force Development, Account Management

Education
Middlebury College   2001 — 2005
Bachelor of Arts (BA), Psychology

Middlebury College
Bachelor of Arts Degree, Psychology; Statistics; Research Methods, Legal Psychology, Social Psychology, Cultural Psychology

Experience
AutoNation  February 2013 - Present
Protection One   March 2011 - December 2012
ADT  October 2006 - February 2011

Skills
Business Development, Strategic Business..., Developing Relationships, Consumer Needs analysis, Customer Service, Team Leadership, Large Contract..., Analysis, CCTV, Access Control, Strategic Planning, Management, Sales, Alarm Systems, Security, Account Management, Sales Management

Education
Rochester Institute of Technology   1997 — 1999

Irondequoit High School

Monroe Community College

Experience
Sirius XM Connected Vehicle Services   December 2001 - Present
ATX Group  December 2001 - December 2011
Protection One   December 1997 - September 2001
Westar Security Services   1996 - 1997

Education
University of Georgia School of Law   1988 — 1991
JD, law

Spring Hill College   1983 — 1988
BA, Philosophy

Experience
Alexandria Technical and Community College  May 2014 - Present
US Federal Reserve System   September 2008 - Present
Minneapolis Suburbs   June 2006 - October 2011
Avalon Fortress Security Corporation   January 2008 - April 2009
Garda  August 1999 - August 2007
Cabela's  August 2005 - April 2006
Hennepin County  August 2002 - April 2005
Protection One   May 2000 - May 2001
Elite Security Services  December 1998 - June 1999
Inner-Tec Security Services   June 1997 - December 1998

Skills
Accomplished Presenter, Empathetic Listener, Expert Marksman, Detail Oriented, Technical Support, Project Management, Experienced Speaker, Curriculum Design, Operating Budgets, Problem Solving, Out Of the Box, Timely Decision Making, Emergency Management, Marksmanship, Firearms, Enforcement, Police, Public Safety, Security, Policy, Crime Prevention, Training, Access Control, Security Operations, First Responder, Counterterrorism, Police Training, Certified Firearms..., Intelligence Analysis, Workplace Violence, Executive Protection, Physical Security, Investigation, Evidence, Emergency Services, Criminal Investigations, Homeland Security, Private Investigations, Criminal Justice, Tactics, Internal Investigations, Supervisory Skills, Personal Protection, Surveillance, Security Management, Interrogation, Law Enforcement, Weapons, Security Training

Education
Saint Mary's University of Minnesota   2014 — 2015
Master of Arts (M.A.), Educational Leadership

Saint Mary's University of Minnesota   2011 — 2012
Bachelor of Science, Police Science

Minneapolis Community and Technical College   2007 — 2007
Law Enforcement Certificate, Professional Police Officer Training Program

North Hennepin Community College   2005 — 2007
AS, Law Enforcement

Red River College   1994 — 1995
Post Secondary Techincal Education

Experience
Youth Football coach (Madison High school)   August 2011 - Present
New Age Music & Entertainment   January 2008 - Present
AT&T Mobility  January 2002 - Present
Self Enhancement, Inc.   January 2001 - June 2001
Protection One   January 2000 - June 2001

Skills
Customer Service, Data Entry, Leadership, Public Speaking, Management

Education
Oregon State University   1991 — 1993
Business Administration and Management, General, Sophmore

Benson Tech   1986 — 1990
Diploma, Radio and Television Broadcasting Technology/Technician

Experience
Emergency Response Systems, Inc.   January 2000 - Present
EMERGENCY ALERT SYSTEMS, INC.   May 1995 - December 1999
INVESTORS NETWORK   August 1991 - June 1995
PROTECTION ONE   March 1989 - August 1991
DIAL ONE PRECISION SECURITY SYSTEMS, INC   June 1981 - March 1989
CITY OF RIVERSIDE POLICE DEPARTMENT   January 1975 - April 1982
OLES HOME CENTER   June 1972 - January 1975

Skills
Sales Management, Contract Negotiation, Strategic Planning, CCTV, Security, Access Control, New Business Development, Operations Management, Private Investigations, Fire Alarm, Physical Security, Security Management, Alarm Systems, Corporate Security, IP Cameras, Surveillance, Customer Service, Intrusion Detection, Video Analytics, Training, Video over IP, Security Training, Emergency Management, Biometrics, Security Operations, Fire Protection, Investigation, Personal Protection, Protection, Risk Assessment, Firearms, Integration, DVR, Executive Protection, Government, Crime Prevention, Patrol, Asset Protection, Police, IP CCTV, Life Safety, Crisis Management, Burglar Alarm, Background Checks, Criminal Investigations, Homeland Security, Internal Investigations, Security Audits, Security System Design, Security+

Education
Riverside Community College   1972 — 1977
Associate of Arts (AA), Administration of Justice

Experience
New York Life Insurance Company  February 2013 - Present
Torchmark  February 2011 - February 2013
Protection One   July 2007 - August 2008
Volvo Logistics  March 2005 - July 2007

Skills
401k Rollovers, Business Planning, Life Insurance, Long Term Care Insurance, Personal Finance, Wealth Preservation..., Whole Life, Term Life Insurance, Buy-sell Agreements, Charitable Giving, Education Funding, Estate Planning, Income Protection, Investments, Team Building, Customer Relations, Seminar Marketing, Guaranteed Lifetime..., Mutual Funds, Employee Relations, Training, Performance Management, Applicant Tracking..., Internet Recruiting, Human Resources, Talent Acquisition, Sourcing, Recruiting, Benefits Administration

Education
Tusculum College   2001 — 2003
Bachelor's degree, Organizational Management

Pellissippi State Community College
Associate's degree, Business Administration, Management and Operations

Experience
La-Z-Boy Furniture Gallery  August 2014 - Present
Kroger  May 2012 - Present
Protection One   July 2011 - May 2012
Oklahoma County  October 2009 - June 2011
City of Fort Worth  February 2007 - March 2008

Skills
Sales, Selling, Time Management, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Training, Event Planning, Leadership, Telephone Skills, Human Resources, Access, Team Building

Education
Southwestern Oklahoma State University   1983 — 1984
no, Education

Granite High School   1979 — 1983
High School Diploma, 1983

Experience
IKON  October 2005 - March 2006
Dynamex  December 2002 - June 2004
Dynamex Inc.  June 2001 - November 2002
Dynamex, Inc.   May 1999 - May 2001
Protection One   April 1999 - May 1999
Pavilion Lincoln-Mercury, Inc   September 1996 - November 1998
PASCO Management Company   October 1994 - May 1996
National Tax Bureau at Taiwan   June 1988 - July 1988

Skills
Account Reconciliation, Accounts Payable, Outlook, Journal Entries, Bank Reconciliation, Monthly Close Process, Financial Analysis, Ad-hoc, Microsoft Excel, Oracle, Inventory, Staff Supervision, Auditing, Payroll, Accounts Receivable, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Management, Financial Statements, Accounting, Hyperion, Sales Tax, GL reconciliation

Education
The University of Texas at Austin - The Red McCombs School of Business   1991 — 1993
MPA, Auditing & Financial Reporting

National Chung Hsing University   1986 — 1990
Bachelor, Business Administration; Accounting; Accounting

Experience
Cisco  June 2009 - Present
Choice Solutions  2006 - 2009
MSI  2005 - 2006
Protection One   2001 - 2005

Skills
Cisco, Virtualization, VMware ESX, VMware, Application Delivery, Cisco Technologies, Data Center, Applications Delivery, Cloud Computing, Storage Area Networks, VDI, Disaster Recovery, SAN, Storage, vSphere, Active Directory, Network Architecture, VMware Infrastructure, NetApp, HP, High Availability, Server Architecture, Cisco UCS, Storage Virtualization, NAS, Citrix, Enterprise Storage, Fibre Channel, Cisco Nexus, Routing, Cisco IOS, Switches, iSCSI, Firewalls, VMware vSphere

Education
Northwest Missouri State University   1992 — 1997
BS, Computer Management Systems

Experience
Stanley Black & Decker , Inc.   November 2012 - Present
Protection One   July 2009 - February 2012
ADT  1987 - 2009
Electro Protective   1980 - 1987

Skills
Alarm Systems, Video over IP, Fire Alarm, Video Analytics, IP Cameras, Access Control, CCTV, Life Safety, Biometrics, Surveillance, Low Voltage, Intrusion Detection, Fire Protection, Physical Security, Security+, Security, IP CCTV, Corporate Security, Security Management, Security Operations, IPS, Business Continuity, Cabling, Security Audits, NFPA, Protection, Loss Prevention, Burglar Alarm, Fire Safety

Education
Raritan Valley Community College   1981 — 1983
Certificate, Mechanical Design

Experience
Allied Fire and Security   March 2014 - Present
Stanley Security Solutions  December 2012 - March 2014
Protection One   April 2011 - December 2012
Protection One   April 2011 - July 2012

Skills
Access Control, Physical Security, Security Management, Loss Prevention, Account Management, Team Building, Intrusion Detection, Sales, IP CCTV, Burglar Alarm, Cold Calling, Life Safety, Solution Selling, DVR

Education
Portland State University   1977 — 1982

Reed College   1974 — 1977

Experience
Protection One   November 2000 - Present

Skills
Security Management, Alarm Systems, Fire Alarm, Surveillance, Access Control, Physical Security, IP Cameras, Security, CCTV, Security Operations

Education
Quincy University   1986 — 1990
BS, Business

Experience
EPIC Aviation  September 2015 - Present
Columbia Sportswear  March 2011 - September 2015
Blackwell Book Services  April 1999 - January 2011
Protection One   July 1998 - April 1999
Matchbox Collectibles   August 1996 - February 1998

Skills
Accounts Receivable, Account Reconciliation, Accounting, Bank Reconciliation, Microsoft Excel

Education
Portland Community College   2001 — 2006
Accounting

Western Business College   1994 — 1996
Associates, Executive Secretarial/Business Admin.

Experience
TAG TEAM RECRUITING GROUP   SR. RECRUITER2020 COMPANIES2010 - Present
PROTECTION ONE   2007 - 2009

Education
Sam Houston State University   1996 — 1999
BUSINESS

LANCASTER HIGH SCHOOL   1992 — 1995

Experience
Simply Low Voltage Inc   2009 - Present
Protection One   June 2000 - May 2006

Skills
Customer Service, Microsoft Office, Project Management, Strategic Planning, Construction, Management, New Business Development, Negotiation, Contract Negotiation, Microsoft Excel

Education
Solano Community College   1974 — 1975
Fire Science/Fire-fighting

Hawthorne High School   1968 — 1972
Graphic Arts - General Education

Experience
Cargill Meat Solutions  October 2007 - January 2012
Kerry Sweet Ingredients   August 2006 - October 2007
Danisco USA  March 2006 - July 2006
Fresh Express Inc   July 2005 - February 2006
Protection One   November 2000 - June 2004

Skills
HACCP, Microsoft Office, Food Safety, Research, Strategic Planning, Quality Assurance, Food Manufacturing, Food Industry, Food Processing, PowerPoint, GMP, Food, Ingredients, Manufacturing

Education
Newman University
Bachelor of Science - Biology, Biology, Chemistry

Experience
The Dependable Companies  2010 - 2012
Protection One   June 2006 - January 2010
ADT Security Services  March 1993 - June 2006
Brinks Inc.  August 1985 - March 1993

Skills
Ability to multi-task, Meet deadlines, Computer Savvy, Knowledge of Sarbanes...

Education
Rio Hondo College   2004 — 2006

Alhambra High School   1984 — 1984
General Studies, Business

Experience
Tyco Integrated Security  June 2015 - Present
ADT  February 2011 - June 2015
Protection One   November 2004 - December 2009

Skills
Access Control, Alarm Systems, Intrusion Detection, Security, Solution Selling, CCTV, Fire Alarm, Video over IP

Education
Portland Community College

Experience
Sprint  2010 - 2014
Protection One   March 2010 - October 2010
Convergys  May 2005 - October 2009
Convergys  October 2002 - May 2005

Skills
Workforce Management, Supervisory Skills, Timekeeping, Scheduling Tools, Customer Service, Customer Service..., Coaching, Quality Assurance, Escalations Management, Customer Retention, Multi Tasking, Leadership Development, Team Leadership, Call Centers, Customer Experience, Call Center Development, Training, Contact Centers, Wireless, Customer Service..., Team Building

Education
Seminole State College of Florida   2000 — 2002
Did not complete degree, General AA

Lake Brantly High School   1993 — 1997
High School, Regular/General High School/Secondary Diploma Program