Qwest Company
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Employees
Cardinal Health June 2002 - Present
Nationwide Insurance 2001 - 2002
Qwest 1999 - 2001
Skills
Unix Operating Systems, Storage Area Networks, Network Administration, Storage, EMC Storage, HP-UX, SAN, Unix, Disaster Recovery, Cisco Technologies, VMware, Integration, Solaris, Data Center, Visio, Virtualization, Active Directory, Servers, Troubleshooting, TCP/IP, Windows Server, Vendor Management, SharePoint
Education
Franklin University 1992 — 1994
Bachelor of Science (BS), Computer Science
The Ohio State University 1992 — 1993
None, Fluid Dynamics
Prototype Advertising June 2015 - Present
Lynchburg Organic Cleaning 2006 - Present
Progress Printing Plus November 2014 - June 2015
Dougherty Marketing November 2006 - 2014
Qwest January 2010 - February 2012
Skills
Video Editing, Video Production, Digital Marketing, Marketing Management, Online Marketing, Direct Marketing, Marketing Strategy, Product Marketing, B2B, New Business Development
Education
Moseley-Dickenson Academy of Real Estate 2007 — 2007
N/A, Real Estate Board Exam Prep
Eastern Nazarene College
Marketing/Marketing Management, General
Liberty University
Marketing/Marketing Management, General
Travelers March 2008 - Present
CNA Insurance 2005 - 2008
Ward North American 2000 - 2005
Qwest 1999 - 2000
Ryder System, Inc. 1991 - 1999
Colonial Penn Life Insurance 1989 - 1991
Skills
Property & Casualty..., Insurance, Claim, Claims Management, Commercial Insurance, Liability, Casualty, General Insurance, Legal Liability, Commercial Lines, Workers Compensation, Subrogation, Reinsurance, Claim Investigation, Litigation Management, Brokers, Professional Liability
Education
Eastern Washington University 1985 — 1989
Bachelor of Arts (B.A.), Communication and Media Studies
Integra Telecom October 2012 - Present
Continuant May 2012 - June 2012
Qwest April 2008 - April 2009
Qwest April 2001 - April 2008
Qwest April 2000 - April 2001
U S WEST September 1999 - April 2000
U S WEST March 1999 - September 1999
U S WEST 1997 - 1998
U S WEST 1997 - 1997
U S WEST 1995 - 1996
Skills
Unified Communications, VoIP, Managed Services, Telecommunications, Solution Selling, MPLS, Data Center, Strategy, Cisco Technologies, Networking, Mitel, Hosted Services, Sales Operations, Channel Relationship..., Cross-functional Team..., Program Management, Team Building, Project Management, Miller-Heiman Strategic..., SPIN Selling, Cisco Design and Sales, Customer Education, LAN-WAN, Network Hi-Cap design..., Cisco Call Manager, Cisco VoIP, Voice & Data Convergence, Customer Retention, Managed Hosting, Team Leadership, Team Management, Cross Selling, T1, Partnering, Customer Acquisition, Sales Presentations, Co-location, Peer Mentoring, Peer Education, Wireless, Ethernet, SIP Trunking, Channel Sales, Hosted VoIP, Contact Centers, Telephony
Education
University of Phoenix 2003 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Foothill College 1988 — 1989
Associate's degree, Political Science and Government
Sprint February 2005 - Present
Business Communications Management January 2004 - December 2004
Qwest 2001 - 2004
WorldCom 1993 - 2001
Sprint 1986 - 1993
Blue Cross and Blue Shield January 1983 - December 1986
Skills
20+ Years of..., Solution Selling, Telecommunications, SaaS, Sales Management, Managed Services, New Business Development, Wireless, Account Management, Unified Communications, Cloud Computing, Channel, Direct Sales, Salesforce.com, Strategic Partnerships, Sales Process, Sales, B2B, Co-location, Sales Operations, Contract Negotiation, Management, Selling, Leadership, Mobile Devices, Strategy, Customer Retention, Channel Partners, Professional Services, Business Intelligence, Go-to-market Strategy, VoIP, Lead Generation, M2M, CRM, Product Marketing, Cold Calling, Product Management, Cross-functional Team..., P&L Management, Call Centers, Sales Presentations
Education
Fairfield University 1975 — 1979
B.A., Political Science
St. John's Prep. 1971 — 1975
High School
Northeastern University
Masters, Business Administration Program
Lovelace Women's Hospital May 2014 - Present
Lovelace Health Plan June 2010 - May 2014
Lovelace Health Plan June 2010 - November 2011
Verizon Wireless February 2010 - June 2010
Graybar March 2001 - September 2009
Qwest August 1998 - March 2001
Skills
Management, Leadership, Analysis, Customer Satisfaction, Quality Assurance, Testing, Time Management, Access, Customer Service, Coaching, Medicare, Medicaid, Call Center Development, Networking, Troubleshooting, HIPAA, Process Improvement, Training
Education
Texas Tech University 1996 — 1997
Course work toward Master's Degree in Technical Theatre, Technical Theatre/Theatre Design and Technology
Eastern New Mexico University 1991 — 1996
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology
IHS, Inc. December 2014 - Present
Celerity/Cigna December 2013 - July 2014
Access Data Consulting Corporation/ DaVita, Inc. May 2013 - November 2013
Access Data Consulting Corporation/ Pearson Global Learning Technologies June 2012 - 2013
Kaiser Permanente June 2007 - September 2011
Chanel Florals & Gifts January 2004 - June 2007
Qwest January 2001 - January 2004
Skills
Healthcare Information..., Telecommunication..., Software Development, Software Implementation, PMO, Vendor Management, Project Portfolio..., Program Management, SDLC, Business Analysis, IT Strategy, Resource Management, Process Improvement, Software Project..., Cross-functional Team..., Resource Allocation, IT Management, Release Management, Software Development..., Scope Management, Integration, IT Operations, Business Process..., Business Relationship..., RFP, Product Management, Healthcare, Change Management, Business Solutions, Organizational..., Systems Analysis, Enterprise Architecture, Waterfall, MS Project, Strategic Planning, Business Case, Agile Project Management, Certified Project..., PMI, Process Engineering, Business Requirements, Virtual Teams, Business Intelligence, Visio, Business Process, Project Planning, Application Design, Data Warehousing, Data Center, Telecommunications
Education
Walden University 2011 — 2013
Masters of Science, Health Care
Drake University 1972 — 1976
Bachelor of Science/Bachelor of Arts, Marketing and Economics
BH/HB Holdings, LLC. .d.b.a Network System Group September 2010 - Present
Internap ( NASDAQ : INAP ) September 2010 - Present
T-Mobile US, Inc. April 2013 - September 2014
AT&T February 2006 - September 2011
MCI October 2004 - November 2005
Qwest December 1997 - August 2000
AT&T April 1991 - December 1996
Skills
Telecommunications, Cross-functional Team..., Managed Services, Sales Management, Account Management, Enterprise Software, Selling, Management, Wireless, Data Center, Strategic Planning, Leadership, Solution Selling, IP, Unified Communications, Cloud Computing, Co-location, VoIP, SaaS, MPLS, Project Management, Direct Sales, Ethernet, Mobile Devices, Business Development, Telephony, Network Design, Product Marketing, WAN, CRM, New Business Development, SIP Trunking, Network Security, Sales, Sales Operations, Networking, Strategic Partnerships, Strategy, Salesforce.com, Sales Process, Program Management, Professional Services, Consulting, Channel Partners, Contract Negotiation, Vendor Management, Integration, Security, Product Management, Team Leadership
Education
Western Michigan University 1993 — 1996
Bachelor’s Degree, Communications and Psychology, 3.0+
Grand Valley State University
Ferris State University
Latitude Financial Group July 2008 - Present
Hornor, Townsend & Kent, Inc. May 2004 - July 2008
New England Securities 2002 - 2004
Qwest March 2000 - October 2001
Skills
Small Business, Wealth Management, Investments, Retirement Planning, Strategy, Financial Advisory, Retirement, Strategic Financial..., Finance, Asset Allocation, Securities, Insurance, Financial Services, Pensions, FINRA, Mutual Funds, Fixed Annuities, Investment Strategies, Series 63, 401k
Education
Fort Lewis College 1994 — 1998
Bachelor of Arts, International Business
J.K. Mullen High School 1990 — 1994
Ken Caryl Middle School 1988 — 1990
Quadgen Wireless Solutions Inc. October 2014 - Present
Alcatel-Lucent 2000 - 2014
Qwest 1999 - 2000
Aerotek 1998 - 1999
Nokia 1996 - 1998
Skills
Wireless, Telecommunications, LTE, UMTS, 3G, GSM, IP, VoIP, Ethernet, TCP/IP, Unix, 2G, CDMA
Education
DeVry University-Ohio 1993 — 1996
Bachelor of Science (BS), Electronics Engineering
Deal Mechanical September 2015 - Present
Universal Window Cleaning June 2015 - Present
Tricon American Homes July 2014 - May 2015
Wayne Dalton of Central Iowa October 2012 - June 2014
BH Management May 2012 - October 2012
Qwest March 2009 - April 2010
CD Warehouse August 2008 - March 2009
Acies Engineering May 2008 - June 2008
Professional Association Services January 2007 - April 2008
Advanced Knowledge Associates November 2006 - January 2007
Skills
Microsoft Office, Typing, 10 Key, Invoicing, Accounts Payable, Process Scheduler, Telephone Skills, Customer Service, Human Resources, Accounting, Management, Purchasing, Sales, Filing, Office Equipment, Retail, Data Entry, Administrative..., Marketing, Accounts Receivable, Outlook, Time Management, Office Administration, Microsoft Publisher, Hiring, Teamwork, Microsoft Excel, Training, Adobe Acrobat, Event Planning, Inventory Control, Cash Flow, Pricing, Interviews, Receptionist Duties, Spreadsheets
Education
Des Moines Area Community College 2010 — 2012
Associate in Arts, Liberal Arts, 3.62
Fremont Beauty College 1999 — 2000
State of California Licensed Cosmetologist, Cosmetology/Cosmetologist, General, 4.0
Mission Valley Regional Occupation Program 1998 — 1999
Office Skills, Office Skills, 4.0
University of the Pacific
Certificate, Human Resources Management/Personnel Administration, General
Seeking employment in Midwest August 2014 - Present
Layer4 Technologies October 2011 - November 2013
Totalink Communications August 2007 - August 2011
Broadwing Communications October 2005 - August 2007
VarTec / eMeritus Communications May 2000 - October 2005
Qwest September 1998 - May 2000
Loricae August 1996 - July 1998
SBC Communications, Inc February 1986 - November 1995
Skills
Direct Sales, Telecommunications, Sales Process, Cloud Computing, Selling, Sales Management, Channel Sales, Cloud Applications, Unified Communications, Sales Operations, Wireless, Indirect Channel Sales, Management, VoIP, Channel Partners, Channel, Telephony, Enterprise Software, Co-location, Lead Generation, Managed Services, Strategic Partnerships, Wireless Mobility, Professional Services, Wireless Broadband, Voice & Data Convergence, MPLS, Hosted Services, Contract Negotiation, Solution Selling, WAN, Telematics, M2M, Sales Presentations, Fixed Wireless, Cloud Storage, Wireless Security, Integrated Access, Vehicle Tracking, Leadership, Partner Management, Hospitality Industry, Business Development, Call Centers, Networking, Account Management, Salesforce.com, SaaS, New Business Development, IP
Education
McHenry County College 1990 — 1992
Associate's degree, Business Administration, Management and Operations
DeVry Institute of Technology 1983 — 1985
Associate of Arts (AA), Business Administration and Management, General
Atlantic Broadband August 2013 - Present
Lightower Fiber Networks March 2010 - August 2013
Sidera Networks (Formerly RCN Metro) November 2008 - March 2010
One Communications June 2008 - November 2008
Andover Consulting March 2007 - June 2008
Yankee Group January 2005 - March 2007
Verizon GNI December 2003 - January 2005
Qwest 2001 - 2002
Verizon 1997 - 2000
Skills
Product Development, Product Management, Product Vision, Competitive Analysis, Product Life Cycle..., Customer Relations, Cross-functional Team..., Go-to-market Strategy, Strategic Planning, Pricing Strategy, Segmentation, Data Analysis, Telecommunications, Managed Services, MPLS, Metro Ethernet, Carrier Ethernet, Data Modeling, Forecasting, Ethernet, Enterprise Software, CRM, Cloud Computing, Wireless, IP, Business Development
Education
Emmanuel College
Northeastern University
XO Communications April 2013 - Present
Level 3 Communications March 2005 - March 2013
Insight 2003 - 2005
Qwest 2000 - 2003
Telco 1999 - 2000
Aqua Perfect 1998 - 1998
Skills
Unified Communications, VoIP, MPLS, Co-location, Managed Services, SaaS, Cloud Computing, SIP, Telephony, Sales Management, IP, Sales Process, Telecommunications, Sales, Account Management, Business Development, Channel Partners, Ethernet, Direct Sales, Wireless, Team Leadership, Solution Selling, Selling, Strategic Partnerships, Network Design, SIP Trunking, Call Centers, Data Center, WAN, New Business Development
Education
Miami University 1993 — 1997
BA - Spanish, Linguistics
Embry Riddle Aeronautical University-Worldwide
Progressive Leasing June 2015 - Present
eLearning Design Consultant October 2012 - Present
The Church of Jesus Christ of Latter-day Saints October 2014 - June 2015
American Express March 2014 - October 2014
eLearning Brothers, LLC March 2013 - March 2014
American Express October 2012 - March 2013
JetBlue Airways April 2012 - October 2012
Zions Bancorporation June 2011 - April 2012
Prowess Consulting LLC October 2010 - July 2011
Qwest May 2009 - August 2010
Skills
Captivate, Instructional Design, E-Learning, Employee Training, Technical Writing, Instructor-led Training, ADDIE, Learning Management..., Technical Training, Customer Service, Curriculum Design, Training Delivery, Project Management, SnagIt, Call Centers, Adobe Creative Suite, Curriculum Development, Training & Development, Corporate Training, Dreamweaver, Flash, Call Center, Employee Engagement, Human Resource..., WebEx, New Hire Orientations, Public Speaking, Articulate, Onboarding, SumTotal, Human Development, Game Development, Photoshop, Customer Support, eLearning, Call Center Development, Agile Project Management, Storyboard design, Simulations, prezi, Call Center Manager, Call center start-up, Technical Support, E-learning Modules, New Hire Training, New Hire Programs, SAM, Camtasia, Lectora, Multimedia
Education
Western Governors University 2009 — 2010
Bachelor Studies, IT - Network Design and Management
Weber State University 1999 — 2000
Emergency Care Attendant (EMT Ambulance)
Everett Community College 1995 — 1995
GED
Bothell High School 1993 — 1995
General Studies
Allegis Group 2014 - Present
Florida Power & Light December 2011 - 2014
Florida Power & Light October 2010 - December 2011
Florida Power & Light August 2007 - October 2010
Qwest Communications 2006 - July 2007
Qwest Communications 2002 - 2006
Qwest September 2000 - November 2002
Skills
Strategic Sourcing, Sourcing, Supply Management, Process Improvement, Vendor Management, Energy, SAP, RFP, E-procurement, Business Process, Procurement, Purchasing, Leadership, Six Sigma, Contract Negotiation, Cross-functional Team..., Enterprise Software, Utility Industry
Education
Penn State University 1996 — 2000
Bachelor's Degree, Management Science & Information Systems
Nova Southeastern University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Florida Atlantic University 2010 — 2010
Executive Certification, Project Management Professional
Elkhart Community Schools October 2012 - October 2013
Nautic Global Group May 2011 - September 2012
AT&T April 2001 - July 2010
Qwest September 1997 - February 2001
Skills
Program Management, Statistical Data..., Integrated Marketing, Customer Service, Event Management, Conflict Resolution, Career Counseling, Training, Recruiting, Staff Supervision, Microsoft Office, Concur, ADP HRB, Office Management
Education
Franklin University
Master of Science (MS), Marketing & Communication
Shorter University-College of Adult & Professional Programs
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Limited Brands November 2013 - Present
Limited Brands May 2012 - November 2013
Qwest October 2010 - May 2012
Qwest July 2005 - October 2010
AT&T January 2001 - January 2004
WorldCom January 2000 - January 2001
Skills
Product Management, Change Management, Customer Service, Management, Process Improvement, Telecommunications, Budgets, Vendor Management, Training, Business Development, Analysis, Sales, SDLC, Sales Operations
Education
Franklin University 2002 — 2005
BS, Business Administration (Marketing), 3.82
DeSales 1988 — 1992
College Prep, 12
MediaTrik Digital Agency: Website Design and Digital Marketing July 2007 - Present
ColoradoSkiWrap.com March 1999 - Present
Whirlwind Clean and Green 2013 - 2015
Adobe Business Catalyst 2008 - 2012
Castle United Companies September 2002 - July 2011
Castle Oil and Gas 2005 - 2008
Qwest September 2000 - March 2002
SNET-Southern New England Telephone June 1986 - March 1993
Skills
Social Media Marketing, SEO, Wordpress, Web Design, PHP, ColdFusion, JavaScript, Visual Basic, QR, E-commerce, Small Business, Online Advertising, Paypal Integration, jQuery Mobile, Business Catalyst, Email Marketing, CSS, User Interface Design, Mobile Applications, Online Marketing, Project Management, jQuery, Google Adwords, Marketing, Affiliate Marketing, Google Webmaster Tools, WordPress, Web Development, PPC, Web Content Management, Dreamweaver, Start-ups, Adobe Contribute, Entrepreneurship, SEM, Social Media, Digital Strategy, CMS, Advertising, Web 2.0, Website Development, Web Project Management, CRM, Web Analytics, Web Marketing, Google Analytics, Integration, Organic Search, Sales, Mobile Marketing
Education
Rensselaer Polytechnic Institute 1990 — 1992
MS, Engineering Operations Management
University of Connecticut 1984 — 1986
BSE, Electrical Engineering-Software
Fairfield University 1981 — 1985
BA--Honors, Liberal Arts--Math Analysis Minor
Sacred Heart Academy
TriZetto Corporation June 2013 - Present
State of Arizona October 2005 - June 2013
Self-Employed IT Consultant and Developer March 2004 - December 2012
Qwest April 1997 - July 2005
Skills
Microsoft SQL Server, SQL, Databases, ASP, C#, T-SQL, SSRS, JavaScript, XML, ASP.NET, Visio, Visual Studio, Systems Analysis, SSIS, TFS, .NET, MySQL, IIS
Education
DeVry University Phoenix 2003 — 2006
Bachelor of Science (BS), Network and Communications Management
DeVry University Phoenix 2000 — 2003
Bachelor of Science (BS), Computer Information Systems
the Behemoth April 2003 - Present
Newgrounds.com, Inc. July 1995 - Present
Qwest September 1999 - June 2000
GlaxoSmithKline September 1997 - August 1999
Skills
Programming, Game Design, Game Development, ActionScript, Video Games, Online Advertising, Level Design, Flash, Game Testing, Artificial Intelligence, Mobile Games, Gameplay, iPhone, Subversion, User Interface, Unity3D, Web Development, Game Management, iOS development, Website Development, CSS, JavaScript, PS3, Game Developers, Computer Games, Social Games, MMO, Photoshop, HTML 5, Web Design, C#, Mobile Applications, Multiplayer, Xbox 360, Casual Games, Game Publishing, User Interface Design, Website Promotion
Education
Drexel University 1997 — 2002
Bachelor of Science (B.S.), Information Systems
SMART Technologies March 2015 - Present
SMART Technologies November 2013 - February 2015
Cisco Systems September 2012 - November 2013
Polycom March 2009 - September 2012
Custom Cable March 2006 - March 2009
Danka Office Imaging June 2004 - March 2006
Alcatel-Lucent September 1999 - April 2002
Qwest 1998 - 1999
Ingram Micro June 1996 - September 1998
Tech Data February 1990 - June 1996
Skills
Managed Services, Unified Communications, Channel, Solution Selling, VoIP, Telepresence, IP, Channel Partners, Telecommunications, Wireless, Video Conferencing, Telephony, Cloud Computing, Network Design, SIP, Hosted Services, SIP Trunking, Sales, MPLS, Direct Sales, CRM, Go-to-market Strategy
Education
Florida State University 1987 — 1989
Finance, Bachelors of Science
NiSource February 2014 - Present
NiSource February 2012 - Present
Franklin University March 2008 - February 2012
Crawford Communities August 2005 - December 2007
HNTB March 2004 - August 2005
Qwest August 1999 - December 2003
Skills
Onboarding, Human Resources
Education
Franklin University
Bachelor of Science (B.S.), Human Resources Management
Celestial Nights Family Entertainment July 2005 - Present
Qwest January 1999 - May 2007
Skills
Customer Satisfaction, Customer Service, Entertainment, Film, Marketing, Marketing Strategy, New Business Development
Education
Estrella Mountain Community College 1995 — 2000
Associate's degree, Bank Management
Tolleson Union High School 1986 — 1990
HOME, Inc May 2014 - Present
ISED Ventures October 2013 - April 2014
ISED Ventures November 2012 - September 2013
Neighborhood Finance Corporation (NFC) August 2010 - October 2012
Communication Auditors April 2008 - April 2010
Qwest 1976 - 2008
Qwest Communications January 2004 - June 2007
Qwest Communications January 1993 - June 2007
Qwest Communications November 1997 - December 2004
Skills
Analysis, Budgets, Social Media, Training, Management, Leadership, Software Documentation, Project Management, Public Speaking, Organizational..., Auditing, Accounting, Microsoft Office, Customer Service, Customer Satisfaction, Credit, Fundraising, Event Planning, Time Management, Telecommunications, Marketing, Human Resources, Team Building, Process Improvement, Nonprofits, Leadership Development, CRM, Coaching, Teaching, Team Leadership, Designing, Networking, Program Management, Billing Systems, Strategic Planning, Staff Development, Policy
Education
Drake University 1994 — 1996
Masters of Science, Adult Training and Developpment
The University of South Dakota 1968 — 1972
Bachelor's degree, History Education
Niobrara High School 1964 — 1968
Bachelor's degree, History Education
Zayo Group July 2012 - Present
AboveNet December 2004 - July 2012
Utiliquest February 2002 - December 2004
Qwest November 2000 - February 2002
MCI May 1995 - November 2000
Joint Underground Locating October 1992 - April 1995
Skills
DWDM, Fiber Optics, Optical Fiber, SDH, Ethernet, Metro Ethernet, Computer Network..., MPLS, Telecommunications, Network Design, IP, Network Engineering, Operations Management, Project Management, WAN, Network Architecture
Education
DeVry University-Ohio 1987 — 1989
Electronics Engineering Technology, 3.56
York Vocational Technology 1983 — 1986
Certificate, Industrial Electronics Technology/Technician
Ciber 2004 - 2011
CGAH 2010 - 2010
Arizona Department of Environmental Quality August 2003 - August 2004
Qwest November 2002 - July 2003
Skills
Management, Troubleshooting, Networking, Disaster Recovery, Servers, System Administration, Data Center, Software Installation, Network Design, Cisco Technologies, Process Improvement, Network Administration, Network Engineering, System Deployment, Network Security, Software Documentation, Integration, Project Planning, Microsoft Technologies, Visio, SharePoint, Vendor Management, Systems Engineering, VMware, Security, Citrix, Facilities Operations, VPN, Firewalls, VoIP, Managed Services, Windows 7, Microsoft SQL Server, Virtualization, Linux, Unix, IT Strategy, Cloud Computing, Project Coordinator
Education
Estrella Mountain Community College
Technical Courses
Glendale Community College
Computer and Information Sciences and Support Services
IBIT
Completion of Coursework, Workplace Skills
The Wasserstrom Company February 2013 - Present
Racksquared Datacenter, LLC February 2013 - Present
Cardinal Health via TekSystems June 2012 - January 2013
Verizon Business August 2000 - September 2012
Qwest December 1998 - August 2000
Wendy's International September 1996 - December 1998
Franklin County Auditor September 1990 - September 1996
Skills
MPLS, Managed Services, Frame Relay, Telecommunications, VoIP, Ethernet, Co-location, CPE, IP, T1, WAN, DS3, SIP Trunking, ATM networks, Private Line, LAN-WAN, Network Administration, Network Engineering, Network Design, Network Security, Project Management, Cisco IOS, VPN, Switches, Cisco Technologies, Routers, BGP, OSPF, Firewalls, TCP/IP, Juniper, EIGRP, QoS, Routing Protocols, Networking, Routing, Network Architecture, CCNA, Cisco Routers, Data Center, MPLS VPN, Wireless Networking, DSL, ISDN, DHCP, Adtran, IP VPN, LAN Switching, Cisco Wireless, F5 BigIP
Education
DeVry University-Ohio 2009 — 2013
Bachelor of Science, Network and Communications Management
DeVry University 2006 — 2009
Associate of Applied Science, Network Systems Administration, G.P.A. 3.68 - 4.00
Workforce March 2010 - February 2012
Qwest January 2007 - July 2010
Skills
Management, Customer Service, Typing
Education
Everest University-South Orlando 2007 — 2009
Associate's degree, Criminal Justice
North Star Equity/Synergy Financial 2011 - Present
Gold Star Referral Clubs July 2008 - Present
ViSalus Sciences November 2010 - 2015
First Communications December 2009 - April 2010
Ring2 Conferencing July 2007 - December 2009
Digital Plus 2003 - 2008
Whiskey Dick's Bar 2001 - 2008
Qwest August 2001 - August 2002
Nextlink/XO Communications 1997 - 2001
Ameritech 1993 - 1997
Skills
Sales Management, Marketing Strategy, New Business Development, Strategic Planning, Direct Sales, Sales, Account Management, Team Building, Business Development, Start-ups, Telecommunications, Entrepreneurship, Leadership, Business Strategy, Public Speaking, Management, Negotiation, Marketing, Customer Service, Coaching, Online Advertising, Small Business, Business Networking, Real Estate, Selling, Event Planning, B2B, Social Networking, Networking, Integrated Marketing, Training, Social Media Marketing, Mobile Devices, Enterprise Software, Online Marketing, Email Marketing, Sales Process, Advertising, CRM, Strategic Partnerships, Lead Generation, Product Marketing, Salesforce.com, Marketing Communications, Business Planning, Strategy, Fundraising, Social Media, Direct Marketing, Time Management
Education
The Ohio State University 1988 — 1991
Marketing
Franklin University
Law Offices of Wagner, Jones, Kopfman & Artenian September 2012 - Present
Forever 21 August 2011 - September 2012
Qwest October 2009 - September 2010
Skills
Photoshop, QuickBooks, Microsoft Office, Copy Typing, Sales, Web Design, HTML, CSS, Customer Service, Open Office, Google Docs
Education
Fresno City College 2013 — 2015
Associate of Science (AS), Paralegal Studies
El Diamante High School 2003 — 2007
CenturyLink October 2013 - Present
CenturyLink 2011 - October 2013
QWEST COMMUNICATIONS CORP 2001 - October 2013
Information Control Corporation January 2001 - January 2001
Wendy's International January 2000 - January 2001
Qwest January 1997 - January 2000
Qwest Communications Corporation 1997 - 2000
CompuServe 1989 - 1997
Skills
Software Development, Integration, Program Management, Requirements Analysis, Telecommunications, Software Project..., SDLC, Software Design, Testing, Analysis, System Architecture, Unix, System Design, Telecommunications..., Project Management, Databases, Agile Methodologies, Resource Management, Technology Management, Enterprise Architecture, Servers, Web Development, Application Architecture, Financial Reporting, Project Planning, Telecommunications..., Web Services, Cloud Computing, Visio, Solution Architecture, SOA, Weblogic, PMP, PL/SQL, Business Analysis, Business Analyst, Software Management, System Engineer, Application Development, Information Architecture, Financial Analysis, Project Execution, User Interface Design, Internal Audit, Budget Management, Resource Estimation, Training &..., Technical Management, RoboHelp, Product Owner Partner
Education
DeVry Institute of Technology 1997 — 2000
Bachelor of Technical Management, Computer Science
Columbus State Community College 1994 — 1997
Associate, Computer Science
DMACC January 2010 - Present
Qwest June 1995 - December 2009
Qwest Communication May 1995 - December 2009
United States Postal Service April 1984 - October 1995
United States Postal Service April 1981 - October 1995
Browdland Hospital ICF June 1980 - April 1984
Skills
Phone Skills, Phone Sales, Planning, Computer Network..., Insurance, Photography, Supervisory Skills, Sales Support, Direct Sales, Project Planning, Networking, Iowa Life Insurance
Education
Upper Iowa University 1996 — 2001
BA, Human Service
Upper Iowa University
Bachelor, Human Service
Des Moines Area Community College 1979 — 1981
AA, Human Service
Urbandale High
DMACC College
AA, Human Service
Taos April 2015 - Present
Gazos Creek November 2013 - Present
Idaho Botanical Garden April 2013 - Present
Self-Employed Telecommunications and Network Analyst/Engineer April 2013 - Present
Idaho State Liquor Division November 2013 - February 2014
CradlePoint, Inc. February 2013 - April 2013
tw telecom, inc. May 2011 - February 2013
Qwest March 2007 - May 2011
Qwest Communications Corporation November 2005 - March 2008
State of Idaho Department of Administration January 1999 - August 2005
Skills
IP, BGP, Switches, WAN, Cisco Technologies, VoIP, MPLS, Data Center, Routing, QoS, Telecommunications, Ethernet, Troubleshooting, Juniper, EIGRP, Routers, Network Architecture, Network Design, LAN-WAN, Networking, TDM, Network Administration, Unix, Wireshark, VLAN, T1, ATM networks, Cisco Routers, DSL, Metro Ethernet, Juniper Technologies
Education
Eastern Connecticut State University 1978 — 1984
Bachelor of Science, Geology.
Visiont April 2015 - Present
Portico Staffing July 2014 - April 2015
Palmer Group September 2013 - July 2014
Dewey Dodge Jeep 2012 - 2013
Aviva USA 2007 - 2012
Qwest 2005 - 2007
Skills
Customer Service, Talent Management, Interviews, Recruiting, Social Networking, Screening Resumes, Permanent Placement, Temporary Placement, Sales, Employee Benefits, Client Visits, Telephone Skills, Mock Interviews, Talent Scouting, Microsoft Office, Data Entry, Account Management, Resume Writing, Consultant Coordination, Interview Preparation, IT Recruitment
Education
Des Moines Area Community College
Associate of Arts (AA), Associate of Science (AS)
Grand View University
Human Resources Management, Senior
Bright House Networks January 2013 - Present
Property Preservation March 2013 - Present
Cox Communications January 2001 - August 2011
Qwest March 1995 - February 2000
Skills
Telecommunications, Troubleshooting, VoIP, Microsoft Office, Customer Service, Cisco Technologies, Call Centers, Outlook, TCP/IP, Wireless, Technical Support, Digital Cable, Cable Broadband, Telephone Skills, Structured Cabling
Education
Florida Metropolitan University 2002 — 2004
South Cobb High School 1986 — 1990
CenturyLink April 2011 - Present
Evergreen Helping Hands, LLC 2007 - May 2011
Qwest Communications January 2010 - March 2011
Qwest Communications March 2009 - December 2009
Qwest 2004 - March 2009
Qwest 2003 - 2004
Qwest 2002 - 2003
Qwest 2001 - 2002
Qwest 1999 - 2001
MCI 1998 - 1999
Skills
Outsourcing, Management, Project Management, PMO, Financial Analysis, Telecommunications, Product Management, Strategy, Vendor Management, Business Analysis, Program Management, Start-ups, Strategic Planning, Integration, Process Improvement, Executive Management, Offshoring, Knowledge Transfer, Information Security, Contingency Planning, Portfolio Management, Pricing, Competitive Analysis, Forecasting, Leadership Development, Internal Communications, Travel Management, Flexible approach to..., Consulting, Dispatching, Business Requirements, Interactive Voice...
Education
Duke University 1991 — 1993
MBA, General Management, 3.7 / 4.0
Trinity University 1984 — 1988
BA, Economics, 3.9 / 4.0, magna cum laude
Lewisville High School 1980 — 1984
Henricksen November 2013 - Present
Mustonen Design June 2001 - Present
WCL Associates, Inc. February 2013 - August 2013
AECOM / Ellerbe Becket 2007 - 2012
RSP Architects August 2005 - September 2007
RB Architects June 2001 - July 2005
Qwest May 1991 - June 2000
Skills
Interior Designer, Project Manager, Teaching License, AutoCAD, Furniture, Construction..., Design Research, Photoshop, Space-planning, Interior Architecture, Submittals, Space planning, Interior Design, FF&E, Commercial Interiors, LEED Green Assoc., Sustainable Design, Sketching, SketchUp, Rendering, Architectural Design, Concept Design, BIM, AutoCAD Architecture, Residential Design, Revit, LEED AP, LEED, Architectural Drawings, Finish Selections, Furnishings, Construction Drawings, Comprehensive Planning, Retail Design, Architectures, Finish, Mixed-use, Floor Plans, FF&E Specifications, Renovation, Hand Drafting, Design Management, Sustainable Architecture, 3D visualization, Green Building, Site Planning, Space Planning, Project Management
Education
University of Minnesota-Twin Cities 1998 — 2001
Bachelor of Science (B.S.), Interior Design
Drexel University 1995 — 1995
Project Management
University of Minnesota-Twin Cities
Bachelor of Science (BS), Secondary Education and Teaching
Icon Health and Fitness June 2014 - Present
Convergys September 2012 - February 2013
Qwest April 2011 - February 2012
Skills
Computers, Troubleshooting, Team Building, Customer Satisfaction, Customer Retention, Mobile Devices, Leadership
Education
DeVry Institute of Technology 2012 — 2015
University of Phoenix 2009 — 2011
Associate's degree, Criminal Justice
Extension Healthcare May 2014 - Present
Extension Healthcare February 2012 - May 2014
Voalte February 2011 - February 2012
Taleo (Formerly Learn.com) February 2010 - February 2011
Philips Healthcare (Formerly Emergin) 2006 - 2008
Hostopia June 2004 - July 2005
Qwest December 1999 - March 2004
Skills
Hospitals, Healthcare, Mobile, Smartphones, PDA, Healthcare IT, Pocket PC, Retail, Medical Devices, EMR, Blackberry, EHR, HIPAA, Mobile Devices, Telecommunications, HL7, Windows Mobile, Healthcare Information..., iPhone, Mobile Communications, SaaS, VoIP, Customer Relations, Consultative Selling, Account Management, Selling, Marketing, Channel Partners, Sales Process, Strategy, Sales Operations, Process Improvement, Program Management, Solution Selling, Salesforce.com, Cloud Computing, Customer Service, Sales, Management, Strategic Partnerships, Direct Sales, Business Development
Education
Florida International University 1993 — 1995
Mass Communications, Advertising
University of South Florida 1990 — 1992
Bachelor of Science (B.S.), Mass Communications
Wagner Wealth Management January 2002 - Present
Qwest 1998 - 2001
Education
University of Pennsylvania - The Wharton School
B.S., Finance
Duke University School of Law
J.D.
SVTesoro May 2012 - Present
Semi-Retired May 2012 - July 2013
Qwest Communications February 2007 - May 2012
Qwest February 2007 - May 2012
GTE August 1997 - April 2000
Amertiech 1983 - 1988
Xerox 1974 - 1978
Education
Florida Atlantic University 1965 — 1968
Pensacola Junior College 1962 — 1965
University of Florida 1962 — 1963
University of Florida
KForce Government Services (KGS) October 2013 - January 2014
General Dynamics Information Technology August 2012 - October 2013
Defense Engineering Inc. (DEI) October 2011 - August 2012
GeoEye May 2011 - October 2011
Qwest March 2011 - May 2011
Ki LLC April 2004 - March 2011
Northrop Grumman IT/TASC September 2003 - February 2004
Joint Warfare Analysis Center September 2002 - August 2003
Grafik August 2000 - September 2002
Skills
Software Development, Web Development, PHP, ASP, SQL, JavaScript, HTML, Agile Methodologies, CSS, XML, Microsoft SQL Server, .NET, ASP.NET, Linux, Integration, Software Engineering, Security, Databases, Information Assurance, Security+, Visio, Oracle, Enterprise Architecture, Requirements Analysis, Unix, Troubleshooting, Software Design
Education
Duke University 1996 — 2000
Bachelors, Computer Science, Cultural Anthropology
C.E. Jordan High 1992 — 1996
Rebath of Central IA ~ Independent Interior Designer February 2013 - Present
Dana Walters Interior Design, LTD March 2002 - Present
Barnum Floors September 2009 - January 2013
Thirty One 2011 - December 2012
Silpada Designs 2008 - December 2012
Pary Plumbing Corporation May 2002 - December 2012
Qwest May 1980 - March 2002
Skills
Interior Design, Customer Service, Space-planning, Retail, Furniture, Faux Finish, Window Treatments, Space planning, Renovation, Interior Architecture, Bathrooms, Finish, Sales, Floor Plans, Construction, Space Planning, Budgets
Education
Drake University 1989 — 1995
Interior Design
EAST HIGH SCHOOL 1977 — 1980
Level 3 Communications June 2015 - Present
Avaya January 2011 - Present
Avaya November 2014 - June 2015
Expedio Communications January 2008 - January 2011
Qwest April 2004 - September 2007
Bellsouth December 2000 - February 2002
Lucent Technologies September 1998 - December 2000
AT&T Communications Inc July 1996 - September 1998
Skills
Telecommunications, Sales&Marketing, VoIP, Strategy Alignment, Solution Selling, Business Planning, Channel Account..., English & Spanish..., Marketing Strategy, Business to Business..., Salesforce.com, Networking, Channel Partners, Data Center, VMware, Marketing, Video Conferencing, Direct Sales, Training, Hosted Services, Unified Messaging, Business Development, Telephony, Co-location, Unified Communications, Virtualization, Avaya, IP, Enterprise Software, IVR, Managed Services, SIP Trunking, SIP, Management, Ethernet, Cloud Computing, Voice Mail, Broadband, IP PBX, Partner Management, Avaya IP Telephony, Switches, Channel Sales, WAN, CTI, New Business Development, T1, Call Logging, Sales Operations, Selling
Education
MIS- Institute 2014 — 2014
Leadership Certificate, Leadership
Florida International University - College of Business 1994 — 1996
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
XO Communications May 2015 - Present
Black Box Network Services August 2013 - April 2015
BCM December 2009 - July 2013
Qwest February 2000 - October 2009
Skills
Telephony, Wireless, Managed Services, Solution Selling, Cloud Computing, VoIP, Unified Communications, Telecommunications, MPLS, Direct Sales, IP, Co-location
Education
Fordham University 1989 — 1993
Bachelor's degree, Economics
Fordham University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Economics
ADP July 2013 - Present
NorthWrite Inc October 2003 - July 2013
Qwest March 2001 - January 2002
TriMin Systems January 1999 - March 2001
Innovative Laboratory Systems May 1995 - December 1998
Skills
ERP, Enterprise Software, Sales Operations, Sales Management, Strategic Partnerships, New Business Development, Business Strategy, SaaS, Energy Management, Strategy, Product Management, Strategic Planning, CRM, Professional Services, Business Development, Outsourcing, Unix, Marketing Strategy, Account Management, Project Management, Selling, Sales, Management, Negotiation, Lead Generation, Solution Selling, Market Research, Salesforce.com, Sales Process, Direct Sales, Cold Calling, Leadership, B2B, Consultative Selling, Human Resources, Sales Presentations
Education
Eastern Illinois University 1990 — 1994
Bachelor of Science (BS), Finance and Economics
Maxxvox Communications March 2014 - Present
Marketvision 2013 - March 2014
DeVry University December 2009 - July 2013
DeVry University February 2008 - December 2009
DeVry University February 2005 - February 2008
High-Tech Institute August 2004 - February 2005
Keller Williams May 2002 - August 2004
Network Telcom Solutions April 2003 - October 2003
Qwest August 2000 - May 2002
MCIworldcom 1991 - 1998
Skills
Resume Writing, Career Counseling, Teaching, Adult Education, Admissions, Staff Development, Public Speaking, E-Learning, Curriculum Design, Program Management, Enrollment Management, Coaching, Curriculum Development, Instructional Design, Community Outreach, Leadership, Training, Critical Thinking, Team Leadership, Troubleshooting, Marketing, Networking, Management, Recruiting, Microsoft Word, System Administration, Conflict Resolution, PowerPoint, Network Administration, Research, Retaining Customers, Supervisory Skills, Interviews, Employee Training, Microsoft Excel, Leadership Development, Student Financial Aid, Outlook, Microsoft Office, Student Development, Team Building, Social Networking, Nonprofits, Access, College Recruiting, Software Documentation, Time Management, Student Recruiting, Windows 7, Software Installation
Education
DeVry University San Antonio Texas 2013 — 2014
Bachelor's Degree, Network Communication Management, 3.95
DeVry University-Texas 2011 — 2012
Associate's degree, Network and System Administration/Administrator, 3.95
Trivalent Group October 2013 - Present
AT&T January 2006 - May 2013
Qwest 2001 - 2005
MCI 1987 - 2002
Skills
Managed Services, Unified Communications, MPLS, Solution Selling, VoIP, Co-location, Telecommunications, Direct Sales, Private Line, Cloud Computing, Wireless, Account Management, Long Distance, Salesforce.com, CPE, IP, Data Center, SIP Trunking, Channel, Hosted Services, Disaster Recovery, Business Continuity..., Storage Virtualization, Sales Management, Networking, Security, CRM, Cisco Technologies, Sales Process, Management, Call Centers, Enterprise Solution..., Enterprise Software, Ethernet, WAN
Education
Ferris State University 1984 — 1986
Bachelor of Science (BS), Business Administration
Aquinas College 1979 — 1983
Bachelor of Science (BS), Education
State Auto Insurance November 2014 - Present
Sympatico Resources January 2014 - November 2014
Centric Consulting July 2013 - December 2013
Centric Consulting April 2013 - June 2013
Centric Consulting June 2012 - January 2013
The Electronic Classroom of Tomorrow June 2010 - June 2012
Nationwide Insurance 2009 - 2010
American Electric Power 2001 - 2003
The Longaberger Company - Contract 2000 - 2001
Qwest 1995 - 2000
Skills
Data Warehousing, SDLC, Business Intelligence, Requirements Analysis, Business Objects, Business Analysis, Agile Methodologies, Oracle, SQL, Cognos, OLAP, Unix, Project Management, Business Process, Crystal Reports, Scrum, Testing, Software Development, Agile Project Management, Integration, Enterprise Software, Business Requirements, Analysis, Visio
Education
Franklin University
B.S., Finance
Nationwide Insurance November 2012 - October 2014
Nationwide Insurance February 2011 - November 2012
Qwest October 2005 - July 2009
UPS December 2003 - February 2009
UPS September 2003 - February 2009
Qwest 2004 - 2009
Skills
Leadership, Sales Management, Small Business, Strategic Planning, Account Management, Team Building, Policy, Customer Service, Insurance, Sales, Negotiation, Networking, Marketing, Management, Public Speaking
Education
University of Iowa 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Des Moines Area Community College 2008 — 2010
AAS, Management
Des Moines Area Community College 2008 — 2010
Diploma; Certificate, Sales Management; Human Resource Management
Des Moines Area Community College 1993 — 1995
AAS degree, Business Management
University of Iowa
Diploma; Bachelors degree, Sales Management; Human Resource Management; Entrepreneurial Business
Inergy Propane, LLC August 2010 - January 2012
Propane Power Corp. 2010 - 2012
Jersey City Museum September 2009 - May 2010
Ultra Violet Studio January 2009 - May 2009
Ultra Violet Studio January 2009 - May 2009
Jacoby & Meyers and Associates LLP October 2002 - January 2009
Harold B. Lemmerman Gallery at New Jersey City University August 2008 - December 2008
New Jersey City University August 2008 - December 2008
Jacoby & Meyers, LLP October 2002 - December 2008
Qwest August 2002 - October 2002
Skills
Bilingual, Microsoft Office, Microsoft Excel, PowerPoint, Data Entry, File Management, Administrative..., Microsoft Word, Phone Etiquette, Wordperfect
Education
Essex Community College 2003 — 2007
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
New Jersey City University
Bachelors of Arts, Art History
CenturyLink June 2008 - Present
Qwest Communications May 2008 - Present
Qwest May 2008 - Present
Global Crossing 2005 - 2008
MCI Telecommunications 1990 - 2000
Skills
Solution Selling, Managed Services, Unified Communications, MPLS, Long Distance, Co-location, Cloud Computing, Data Center, Direct Sales, Ethernet, IP, Major Accounts, Metro Ethernet, SIP Trunking, SIP, Telecommunications, Telephony, VoIP, WAN, Wireless
Education
Ferris State University 1978 — 1983
BS, Marketing
AT&T May 2014 - Present
AT&T March 2008 - May 2014
State Farm Insurance July 2005 - March 2008
Sprint Nextel March 2004 - July 2005
Qwest 2001 - 2004
Winstar Communications 1999 - 2001
WorldCom 1996 - 1999
Skills
Managed Services, Unified Communications, Solution Selling, Direct Sales, Account Management, Telecommunications, VoIP, MPLS, Co-location, Telephony, Sales Process, Channel Partners, SIP Trunking, Wireless, IP, Ethernet, WAN, Call Centers, Cloud Computing, Data Center
Education
Eastern Michigan University 1991 — 1995
Bachelor of Science (BS)
Online Resources September 2010 - Present
Razorpoint Security Technologies, Inc. October 2007 - November 2010
NYSE Group 2000 - 2005
Qwest 1996 - 2000
Icon CMT 1992 - 1996
Convex Computer Corp. 1985 - 1992
Data General 1979 - 1984
Skills
Sales, Salesforce.com, Management, Leadership, Selling, Sales Management, Business Development, Professional Services, New Business Development, Security, Sales Operations, Enterprise Software, Outsourcing, Strategy, SaaS, Telecommunications, Lead Generation, Finance, Direct Sales, Start-ups, Product Management, Marketing, Solution Selling, Account Management, Sales Process, Forecasting, Integration, Banking
Education
Fairleigh Dickinson University 1979 — 1983
MBA, Marketing
University at Albany, SUNY 1975 — 1979
B.S., Accounting
IBM October 2010 - Present
Qwest August 2010 - October 2010
Baxter Healthcare May 2009 - August 2010
IBM January 2005 - May 2009
IBM March 1997 - December 2004
IBM October 1987 - March 1997
Skills
Service Delivery, IT Service Management, IT Operations, Incident Management, Problem Management, Service Management, IT Outsourcing, IT Strategy, Transition Management, Project Management, Data Center, IT Management, Outsourcing, ITIL, Sla, Management, Service Desk, Disaster Recovery, Vendor Management, Integration, Solution Architecture, AIX, Cloud Computing, Change Management, Information Technology, PMP, Project Delivery, Global Delivery, High Availability, System Deployment
Education
Dutchess Community College 1978 — 1980
An Open Book September 2006 - Present
Honda of America February 2003 - March 2004
Write it Right September 2002 - January 2003
Qwest February 2001 - November 2001
Great Lakes Technologies Group May 2000 - November 2000
Comsys / Metamor / PSI Net January 1998 - February 2000
Skills
Technical Writing, Newsletters, Editing, Customer Service, Microsoft Office, Marketing, PowerPoint, Microsoft Word, Advertising, HTML, Microsoft Excel, Training, Access, Social Networking, Books, Inventory Management, Social Media, Blogging, Writing, Management
Education
Fordham University 1995 — 1997
MA, Early Modern European History
State University of New York College at Brockport 1993 — 1996
MA, History
National Academy of Paralegal Studies 1991 — 1992
Certificate, Paralegal
Fordham University 1985 — 1987
BA, History
Nazareth College 1983 — 1985
None, History
clintsweb.com 2011 - Present
CRI Advantage October 2014 - August 2015
Qwest 2010 - 2011
Alderson Drywall 2000 - 2010
Skills
Computer Repair, Cisco Networking, Windows 7, Linux, Windows Server, Technical Leadership, Wireless Security, Cisco Certified ICND1, Computer Security, Wireless Networking, Routers, Cisco IOS, Firewalls, DHCP, Cisco Technologies, Switches, Cisco Routers, Web Design, TCP/IP, Printers, VMware, Software Installation, Networking, Network Security, Network Administration, Network Architecture, Technical Support, Operating Systems, DNS, Windows XP, Servers, Windows XP Pro, Security, Antivirus, Computer Hardware, Computer Maintenance, Server Administration, Active Directory, Windows Vista, VPN, LAN-WAN, WAN
Education
Eastern Idaho Technical College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Idaho Falls High School 1997 — 2000
High school diploma, General Education
New England Motor Freight September 2006 - Present
Qwest August 2005 - August 2006
MBM Food Service February 2002 - August 2005
Skills
Six Sigma, Process Improvement, Management, Cross-functional Team...
Education
DeVry Institute of Technology 1990 — 1993
Bachelor of Business Operations, Business Administration, Management and Operations
JVC Professional Products Company January 2014 - Present
Unified Video Technologies (UNIV) August 2013 - January 2014
Sony Electronics Professional Solutions of America June 2006 - March 2013
Sony Electronics Professional Solutions of America April 2004 - June 2006
Qwest August 2003 - April 2004
The Broadcast Warehouse February 2002 - August 2003
Sony Broadcast & Professional Latin America December 1997 - November 2001
Sony Broadcast & Professional Latin America October 1991 - December 1997
HF Communicaitons October 1990 - September 1991
Skills
Integration, Consulting, Broadcast Television, Broadcast, Digital Media, HD Video, Digital Asset Management, Salesforce.com, Direct Sales, New Business Development, Business Development, Account Management, Sales Management, Solution Selling, Channel Partners, Video Production, Sales Operations, Management, Forecasting, Sales, Digital Video, Video, Strategy, Product Management, Product Marketing, Leadership, Product Launch, Television, Strategic Partnerships, SaaS, VOD, IPTV, Streaming Media, Competitive Analysis, Consumer Electronics, Broadcast Engineering, Mobile Devices, AV, Camera, Digital Signage, Digital TV, Post Production, Key Account Management, Go-to-market Strategy
Education
Florida Atlantic University 1987 — 1989
BS
Miami Dade College 1984 — 1986
AA
EARN.ORG August 2015 - Present
PayPal January 2013 - August 2015
Facebook 2012 - 2013
Fuqua School of Business January 2011 - 2012
Indian School of Business 2011 - 2012
Qwest July 2008 - March 2011
Net Impact Bangalore Professional Chapter December 2009 - 2010
Skills
Product Management, Strategy, Business Strategy, Product Development, Software Project..., Product Marketing, Analysis, Management, C, C++, Marketing Research, Business Development, Product Design, SQL, Strategic Vision, Resilience, Analytics, Pricing Strategy, PL/SQL, R, JMP, SPSS, Agile Methodologies, Usability Testing, User Experience
Education
Fuqua School of Business, Duke University 2012 — 2012
Master of Business Administration (MBA), Finance, General
Indian School of Business 2011 — 2012
Master of Business Administration (M.B.A.), Marketing & Strategy
National Institute of Technology Karnataka 2004 — 2008
BTECH, Electrical, Electronics and Communications Engineering
Delhi Public School 1995 — 2004
RingCentral January 2013 - April 2015
All Copy Products 2011 - February 2013
Alltel Wireless 2009 - 2011
ServiceMagic October 2006 - June 2009
Marketsource 2007 - 2008
T-Mobile January 2005 - January 2006
Qwest August 2000 - January 2003
Skills
Hiring, Consultative Selling, Solution Selling, Cold Calling, B2B, Selling, Sales, Recruiting, Account Management, Salesforce.com, Sales Management, Sales Process, Direct Sales, New Business Development, Management, Sales Operations, Call Centers, Sales Presentations, Online Marketing, Lead Generation, Business Intelligence, Customer Service, Wireless, Leadership, Customer Retention, Business Development, Webinars
Education
Fort Lewis College 1995 — 2000
Political Science, business, history
Littleton High School 1992 — 1995
General Bronco Burger Degree
Dusty Wallet January 2010 - Present
Qwest August 1997 - October 1998
MCI 1991 - 1998
Kraft Foods Group June 1990 - August 1991
Skills
Marketing Strategy, Customer Insight, Consumer Products, Brand Management, Integrated Marketing, Marketing Management, Product Development, Strategic Planning, Competitive Analysis, Product Marketing, New Business Development, Marketing Communications, Market Planning, Marketing Research, Brand Development, Leadership, Marketing, Sales, Business Development, Business Strategy, Strategy
Education
Wharton School of Business 1988 — 1990
Master of Business Administration (MBA), Marketing
Duke University 1982 — 1986
Bachelor of Arts (B.A.), Economics and French
Veterans Manufacturing and Sourcing, LLC May 2015 - Present
China Petroleum Technology & Development Corporation October 2014 - May 2015
Robert Half Technology December 2013 - May 2014
ImpactWeather Inc, September 2012 - December 2013
Rainmaker International May 2002 - December 2013
China Franchise World August 2011 - November 2013
Embassy of The United States of America - United States Department of State December 2003 - August 2004
Qwest February 2001 - February 2002
Global Crossing August 1997 - February 2001
AT&T June 1996 - August 1997
Skills
Start-ups, Entrepreneurship, Leadership, New Business Development, Sourcing, Operations Management, International Business, E-commerce, Enterprise Software, Negotiation, Sales, Sales Management, Franchising, Marketing Strategy, Business Strategy, Strategic Partnerships, Executive Management, International Sales, Strategy, Business Planning, Strategic Planning, Business Development, Lead Generation, P&L Management, Contract Negotiation, Microsoft Office, Microsoft Word, Marketing, Market Research, Competitive Analysis, Franchise Consulting, CRM, Market Analysis, Mergers & Acquisitions, Account Management, International Trade, Global Sourcing, Permanent Placement, IT Recruitment, International..., OCTG, O&G Equipment Sales, Management, Training
Education
Fordham University 1989 — 1993
BA, Economics/Business
University of Maryland College Park 1991 — 1991
Coursework, Middle East and North African political systems and economies
Le Moyne College 1987 — 1988
Business Administration and Management, General / Labor Relations
The Stony Brook School 1984 — 1987
High School
USA Wireless Solutions January 2010 - Present
AM3 2007 - 2009
Wide Area Video Surveillance 2003 - 2007
Qwest 2000 - 2002
Skills
Broadband, Telecommunications, Wireless, Video, Data Center, New Business Development, Cable Networks, VoIP, WAN, LAN-WAN, Presidents Club, Marketing Strategy, Market Research
Education
Edgewood College
Political Sience, Political Science and Government
Self-employed January 2002 - Present
Critters R Us petstore August 2007 - August 2009
PetSmart October 2001 - August 2004
Qwest June 2001 - October 2001
USNR December 1986 - December 2000
Skills
Medical Coding, Medical Terminology, ICD-9, HIPAA, CPT, Medical Billing, Invoicing, Medical Records, Healthcare Information..., Hospitals, Insurance, Healthcare Management, Medicare, EHR, Customer Service, Healthcare Consulting
Education
DeVry University Phoenix 1997 — 2001
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Comcast Cable February 2014 - Present
Comcast Cable April 2007 - February 2014
Utiliquest May 2006 - April 2007
Qwest May 2005 - April 2006
ELM Locating December 2004 - April 2006
Fiber Optic Services January 2004 - December 2004
Contractor January 2002 - January 2004
Skills
Telecommunications, VoIP, Broadband, Telephony, Wireless, Ethernet, Cisco Technologies, DOCSIS, Call Center, TCP/IP, Troubleshooting, Computer Network..., Switches, Routers, Provisioning, Call Centers, Technical Support
Education
DeVry University 2004 — 2005
Electronics and Computer Technology
Polaris High School 1991 — 1992
Cardinal Health March 2014 - Present
Cardinal Health August 2010 - Present
Express Scripts May 2001 - August 2010
Qwest July 1998 - May 2000
Skills
Six Sigma, Certified Green Belt, Staff Development, Quality Assurance, Interviews, Training, Team Building, Performance Management, Team Management, Process Improvement, Leadership, Cross-functional Team..., Human Resources, Team Leadership, Organizational..., Coaching, Project Planning, Employee Relations, Inventory Management, Strategy, Vendor Management, Talent Acquisition, Call Centers, Analysis, Software Documentation, Supervisory Skills, Strategic Planning, CRM, Operations Management, Employee Benefits, Employee Training, Customer Satisfaction, Recruiting, Time Management, Healthcare, Employee Engagement, Budgets, Project Management, Change Management, Data Analysis, Onboarding, Business Process..., Program Management, Teamwork, Leadership Development, Management
Education
Franklin University 2003 — 2007
BS, Business Administration and Management, General
Norfolk State University 1995 — 1995
Cisco Systems June 2013 - Present
Company Confidential March 2007 - Present
Qwest January 1999 - January 2005
Lucent Technolohgies 1997 - 2000
Skills
SEO, MySQL, WAN Optimisation, SharePoint, HTML, Microsoft Office, MS-DOS, Voice & Data Convergence, Fiber Optics, Avaya IP Telephony, Public Relations, Telecommunications, Telecommute, Merlin, Router Configuration, DSL, Marketing Communications, Integrated Marketing, Corporate Social..., Respect, Recruiting, Marketing Research, Community Outreach, Corporate Events, Contract Negotiation, Leadership Development, Fundraisers, Gap Analysis, Financial Risk, Foreign Languages, Government, GIS, Higher Education, Key Performance..., PowerPoint, Litigation, Restructuring, Relocation, Web Applications, Windows Server, Materials, Multimedia, Network Administration, Grant Writing, Business Development, Office Management, Quality System, Quality Assurance, User Acceptance Testing, Entrepreneurship
Education
DeVry University Phoenix 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Laser and Fiber Optics, A
University of Arizona 1996 — 2000
Bachelors Science, Marketing/Marketing Management, General, 4.0
Redfin February 2010 - Present
Saladmaster 2008 - 2010
NW Natural 2007 - 2008
Qwest 2001 - 2006
Skills
Negotiation, Listings, Real Estate License, Mortgage Lending, Selling, Management, Customer Service, Single Family Homes, Investment Properties, Residential Homes, Sales, Sellers, Real Estate, First Time Home Buyers, FHA, Investors
Education
Eastern Oregon University 2008 — 2010
Business Administration
Portland State University 1995 — 1999
CenturyLink October 2007 - Present
Qwest October 2007 - 2010
American Eagle Outfitters 2005 - October 2007
Skills
VoIP, Management, Account Management, Customer Service, Direct Sales, Telecommunications, Leadership, Sales, Sales Management, Team Leadership, Customer Experience, Customer Satisfaction, Microsoft Office, Retail, Salesforce.com
Education
Iowa State University - College of Business 2003 — 2006
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Des Moines Area Community College 2002 — 2003
Associate's Degree, Business, Management, Marketing, and Related Support Services
F5 Networks September 2013 - Present
Google January 2008 - September 2013
Postini January 2006 - December 2007
Buckman Enochs Coss & Associates January 2004 - December 2005
Time Warner Business Class September 2002 - December 2003
Qwest September 1997 - August 2002
Skills
SaaS, Solution Selling, Enterprise Software, Salesforce.com, Cloud Computing, Selling, Direct Sales, New Business Development, Sales, Business Development
Education
Franklin University
Bachelors, Business
Level 3 Communications October 2014 - Present
tw telecom March 2013 - October 2014
tw telecom, inc. December 2007 - March 2013
Qwest 2006 - 2007
Qwest 2005 - 2006
Qwest 2004 - 2005
Qwest 2003 - 2004
Qwest 2000 - 2003
U S WEST 2000 - 2000
Skills
IP, SDH, Project Planning, Telecommunications..., Infrastructure..., Circuit Design, DWDM, Metro Ethernet, MPLS Networking, Telecommunications, Switches, SIP, Ethernet, TDM, Network Design, MPLS, Provisioning, T1, VoIP, Optical Fiber, Fiber Optics, Network Engineering, DSL, Telephony, LAN-WAN, Broadband, WAN, Wireless, ATM networks, Computer Network..., Frame Relay, SIP Trunking, Co-location, Routing, MPLS VPN, Network Architecture, QoS, SS7, Transmission, Managed Services, ISDN, BGP
Education
DeVry University-Colorado 1998 — 2001
Dual Associate of Science (A.S.), Network and System Administration/Administrator & Computer Information Science
St Paul Technical College 1990 — 1992
International Business/Trade/Commerce
University of Tampa 1988 — 1990
Liberal Arts and Sciences/Liberal Studies/Marketing
Totino Grace 1984 — 1988
High School Diploma
ThyssenKrupp Elevator Americas July 2015 - Present
Independent Call Center Consultant February 2014 - Present
North American Power June 2014 - July 2015
Vertex Business Services September 2012 - January 2014
ProCore Solutions March 2009 - August 2012
Connextions September 2008 - 2009
Comcast May 2007 - August 2008
Qwest 2005 - 2007
Charter Communications 2004 - 2005
BellSouth April 1997 - September 2004
Skills
Call Center, Workforce Management, Customer Experience, Call Center Development, Customer Satisfaction, Customer Retention, Inbound Marketing, Contact Centers, BPO, IVR, Telecommunications, Avaya, Process Improvement, Vendor Management, Outsourcing, Operations Management, Team Building, Performance Management, ACD, Customer Service, Call Centers, Management, Budgets, Leadership, Sales, Coaching, Account Management, Training, Onboarding, Marketing, Team Leadership
Education
Faulkner University 1997 — 1999
BS, Business
Faulkner University
Bachelor's degree, Business
Systemax Manufacturing, Inc May 1992 - April 2013
Qwest January 1988 - May 1992
Education
Edison Community College 2013 — 2015
Accounting, A.A.B., Accounting, 4.0
Columbus Technical College
The Ohio State University
The Dublin Entreprenueiral Center - City of Dublin Ohio March 2009 - Present
Social Boomerang September 2008 - Present
Cbus TechLife August 2008 - Present
The Women's Small Business Accelerator October 2012 - December 2013
Blanquera Consulting September 2011 - December 2012
Blanquera Designs December 2006 - October 2008
Chase May 2000 - January 2007
The Limited May 2004 - November 2004
Qwest November 1998 - March 2000
Wendy's July 1997 - February 1998
Skills
Social Media Marketing, Social Networking, Strategy, Entrepreneurship, Leadership, Start-ups, Business Planning, Social Media, Management, Marketing Strategy, Public Speaking, Public Relations, Marketing, Small Business, Training, Sales, Program Management, Strategic Planning, Blogging, Management Consulting, Project Management, Content Management, Consulting, Change Management, Marketing Communications, Facebook, Customer Service, Business Strategy, Networking, Leadership Development, Strategic Partnerships, Business Networking, Thought Leadership, Coaching, Business Process..., Email Marketing, Community Building, Executive Coaching, Sales Plan, Recruiting, Lead Generation, Mergers & Acquisitions, Human Resources, Fundraising, Event Planning, Community Development, Analysis, Compensation Strategies, Compensation Structures
Education
Franklin University 1998 — 1999
MBA
The Ohio State University 1986 — 1990
CenturyLink July 2008 - July 2015
Girl Scouts of Western Washington 2004 - 2015
Qwest June 2001 - July 2008
Qwest Communications July 1999 - June 2001
Network Computing Architects (NCA) July 1997 - July 1999
Skills
Customer Service..., Project Management, Quality Assurance, Process Improvement, Call Centers, Instructor-led Training, Telecommunications, MPLS, WAN, T1, Managed Services, Unified Communications, VoIP, Telephony, Ethernet, Management, Wireless, Co-location, SIP, Solution Selling, Service Delivery, Avaya, Provisioning, SIP Trunking, Customer Service...
Education
Edmonds Community College 1986 — 1988
Accounting and Business/Management
RTL Networks August 2009 - Present
United States Soccer Federation March 2012 - Present
The TriZetto Group March 2009 - June 2009
The Trizetto Group January 2007 - January 2009
The TriZetto Group July 2003 - January 2007
QWEST June 2001 - June 2003
Convergent Communications June 2000 - May 2001
U S WEST October 1989 - June 2000
Skills
Budgets, Auditing, Business Case, Management, Entrepreneurship, Executive Presentations, Forecasting, Financial Reporting, Financial Analysis, Business Analysis, Financial Modeling, Finance, Customer Service, Analysis, Business Planning
Education
Fort Lewis College 1985 — 1989
Bachelor of Science, Accounting
Qwest Technical SpecialistAT&TJanuary 1976 - July 1996
US Army July 1967 - April 1970
Education
Franklin University 1979 — 1987
BS, Electronic Engineerng Technology
CenturyLink January 2008 - Present
Qwest May 2004 - January 2008
WorldCom 2000 - 2004
Skills
Solution Selling, MPLS, Managed Services, Telecommunications, Call Centers, Wireless, Ethernet, IP, VoIP, Telephony, Unified Communications, T1, Network Design, WAN
Education
DeVry University 1999 — 2001
Bachelor's Degree, Telecommunications Management
Grange Insurance Sr Project ManagerGrange Mutual Casualty Companies2004 - Present
Qwest Communications March 1997 - November 2004
Qwest 1998 - 2004
Skills
PMO, Business Analysis, Program Management, PMP, Agile Project Management, Process Improvement, SDLC, Agile Methodologies, Leadership, Project Portfolio..., Visio, Vendor Management, Requirements Gathering
Education
Franklin University 1994 — 1996
B.S., Business
SignsSeen.com May 2006 - Present
Fountainpoint Distribution January 2004 - Present
Self-employed March 2002 - December 2003
Checkfree August 2001 - March 2002
AVV June 2000 - May 2001
Qwest October 1999 - June 2000
Victoria's Secret Catalogue March 1999 - October 1999
Information Control Corportation October 1998 - March 1999
Battelle 1998 - 1999
Applied Innovation May 1996 - June 1998
Skills
Social Media, Team Building, Problem Solving, Process Improvement, Online Marketing, Business Analysis, Technical Liaison, Online Advertising, Advertising, Sales, Public Speaking, Databases, Business Development, Management, Leadership, E-commerce, Retail, Team Leadership, Account Management, Program Management, Marketing Strategy, Customer Service, SEO, Recruiting, Management Consulting, New Business Development, Small Business, Start-ups, CRM, Entrepreneurship, Time Management, Coaching, Business Planning, Training, Business Strategy, Negotiation, Contract Negotiation, Project Management, Competitive Analysis, Selling, Lead Generation, Marketing, Social Media Marketing, Social Networking, Sales Management, Product Development, Sales Process, Strategy, Product Management, Direct Sales
Education
Franklin University 1997 — 1999
MBA, Business with technology emphasis
Franklin University 1983 — 1987
Bachelors, Business Administration
UW Medicine March 2005 - Present
PacifiCorp December 2002 - March 2005
Qwest March 1980 - March 2001
Skills
Process Improvement, Microsoft Office, Troubleshooting, Healthcare, Customer Service, Microsoft Excel, Team Building, Telecommunications, Project Management, Training
Education
Eastern Washington University 1977 — 1979
none, Pre-Dentistry Studies
S V Tesoro September 2013 - June 2014
Qwest January 2007 - May 2012
GTE Communications 1997 - 2001
GTE Communications 1997 - 2001
Education
Florida Atlantic University 1962 — 1968
Bachelor's Degree, Business Administration and Management, General, 2.8
Horace Mann December 2013 - Present
Home Advisor, Formerly Service Magic December 2005 - May 2013
ServiceMagic 2005 - May 2013
Wells Fargo November 2004 - December 2005
Wells Fargo June 2004 - November 2004
Wells Fargo June 2003 - June 2004
Qwest September 1999 - June 2003
The Gap November 1992 - September 1999
Skills
Lead Generation, Account Management, Sales Process, Sales Management, Cold Calling, Online Advertising, B2B, SEM, New Business Development, Sales, Solution Selling, Selling, Marketing Strategy, Leadership, Customer Retention, Management, Business Development, Training, Sales Presentations, Social Networking, Team Building, Coaching, Marketing, Email Marketing, CRM, Customer Service, Recruiting, Direct Sales, Negotiation, Salesforce.com, Strategic Partnerships, Sales Operations, Budgets, Online Marketing, Start-ups, Social Media Marketing, Customer Acquisition, SaaS, Advertising, Product Marketing, Advertising Sales, PPC, Competitive Analysis, Strategy, Direct Marketing, B2B Marketing, Mobile Marketing, Product Management, SEO, E-commerce
Education
Webster University 1999 — 2001
Master's degree, Business Administration and Management, General
Fort Lewis College 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Resort Management
Mullen High School
Stevens Institute of Technology October 2012 - Present
Vision Solutions January 2005 - February 2011
Sysco Foods 2003 - 2005
Qwest 2000 - 2003
Argo Turboserve Corporation (ATC) 1997 - 2000
Skills
Accounts Receivable
Education
Fairleigh Dickinson University 1984 — 1986
Home and Underwater July 2008 - Present
Qwest Communications June 1983 - July 2008
Qwest Wireless 1997 - 2008
Qwest 1984 - 2008
U S WEST 1983 - 2008
Education
University of Denver 1996 — 1996
Certificate, Project Management
Metropolitan State University of Denver 1982 — 1983
Duke University
Qwik Pack and Ship November 2014 - Present
Thomas Worthington High School January 2014 - Present
CenturyLink December 2011 - Present
Qwest November 2010 - November 2011
HCL Hewlett Packard November 2001 - November 2011
HCL Hewlett Packard December 2002 - November 2010
The Home Depot July 2000 - October 2002
Skills
MCSE, A+ Certified, Security+, Network+, Solaris 8/9/10, Linux, Cpr Certified, First Aid, Sales&Marketing, Coaching, Project Management, Servers, Microsoft Certified..., Technical Support, Cloud Computing, Windows Server, Disaster Recovery, Data Center, HP, Troubleshooting, Networking, Customer Service, Team Building, Management, Leadership, Strategic Planning
Education
Franklin University 2006 — 2008
The University of Akron 1993 — 1996
Bachelor's Degree, Business Organization and Communications
Central Ohio Company June 2015 - Present
Solenis August 2014 - June 2015
Ashland August 2008 - August 2014
Alcatel-Lucent 2000 - 2008
Qwest 1997 - 2000
Skills
Process Improvement, Supply Chain Management, Cross-functional Team..., Telecommunications, Six Sigma, Process Engineering, Manufacturing, Supply Chain, SAP, Product Development, Supply Management, Product Management, Integration, Program Management, Management, Production Tracking and..., change management, Team development, Lead Time improvements, MRP, Waste REduction...
Education
Franklin University 1992 — 1994
Bachelor’s Degree, Accounting and Computer Science
Columbus State Community Colleg 1989 — 1992
Associate’s Degree, EDP Auditing
Mickey's Sleds November 2014 - Present
Cricket Communications March 2010 - March 2011
Insight Global March 2010 - March 2011
Kelly Services June 2009 - February 2010
Gambro BCT January 2006 - July 2008
CaridianBCT January 2006 - July 2008
CROC'S November 2005 - November 2006
Robert Half International November 2005 - November 2006
Nelnet Corporation October 2004 - September 2005
Qwest March 1996 - January 2004
Skills
Billing, Telecommunications, Billing Systems, Accounts Payable, Accounts Receivable, PeopleSoft, Customer Service, Excel, Microsoft Office, Word, PowerPoint, Wireless, Pricing, Invoicing, Leadership, Project Planning, Microsoft Word, Microsoft Excel, Access
Education
Ferris State University 1992 — 1995
BS, Marketing
Ferris State University, Big 1992 — 1995
B.S, Marketing
Verizon July 2015 - Present
Verizon Wireless December 2004 - July 2015
Network Consulting March 2002 - July 2004
Nortel Networks August 2000 - March 2002
AT&T May 1997 - August 2000
Qwest July 1994 - May 1997
Education
University of Kansas - Graduate School of Business 2010 — 2012
Master of Business Administration (MBA), Strategic Managment & International Business, 3.96
Groupe Ecole supérieure de Commerce et de Management 2012 — 2012
International Study, Business in France, 4.0
IBM April 2015 - Present
CenturyLink January 2010 - March 2015
Qwest 2006 - 2010
StorageTek 2004 - 2005
Qwest Communications 2002 - 2004
Bell Labs Lucent Technologies 1996 - 2001
Lucent 1996 - 2001
Lucent Technologies Bell Laboratories 1996 - 2001
Skills
Information Technology, Telecommunications, VoIP, Vendor Management, PMP, Data Center, Integration, SDLC, Network Design, Software Project..., PMO, Visio, Business Analysis, Agile Methodologies, Program Management
Education
University of Colorado Boulder 1999 — 2003
Master's degree, Management Engineering
DeVry University 1983 — 1986
Bachelor's degree, Computer Science
Tableau Software August 2015 - Present
Tableau Software November 2013 - Present
Independent June 2007 - Present
Independent December 2011 - Present
Independent August 2012 - November 2013
Edmonds Community College June 2012 - November 2013
CyberSecurity Institute May 2011 - November 2013
Nordstrom June 2007 - October 2009
Washington State Attorney General April 2007 - June 2007
Qwest June 2000 - August 2004
Skills
Computer Forensics, Computer Security, Computer Repair, Project Management, Telephony, Telephony Systems, WAN, Network Security, IDS, Apple Macintosh, Wireless Networking, LAN, Digital Photography, Portrait Photography, Photoshop, Photo Editing, Ethical Hacker, Local Area Network, VPN, Network Design, Cisco Technologies, Network Administration, CEH, Security+, LAN-WAN, Disaster Recovery, Mac, Image Editing, Information Security, Security, Forensic Analysis, Networking, Digital Forensics, Incident Response, Windows Server, PCI DSS, Firewalls, Vulnerability Assessment, FTK, Penetration Testing, Information Security..., Operating Systems, Data Recovery, Intrusion Detection, EnCase, Cybercrime, Malware Analysis, Network Forensics, Encryption, Application Security
Education
Edmonds Community College 2006 — 2007
Certificate, Computer Forensics, Computer Information Science
Edmonds Community College 2005 — 2006
Associate of Technical Arts, Network Technology, Computer Science
enVision Business Consulting 2009 - Present
Eloquor Consulting, Inc. 2007 - Present
Johns Manville, a Berkshire Hathaway Company 2007 - Present
Liscic Communications April 2004 - Present
Johns Manville 2007 - 2009
Qwest Communications 2002 - 2004
Qwest 1997 - 2004
Qwest Communications (U S WEST) 1997 - 2004
Touch America 2001 - 2002
Qwest Wireless 1997 - 2000
Skills
Internal Communications, Investor Relations, Media Relations, Corporate Communications, Employee Engagement, Press Releases, Leadership Development, Crisis Communications, Strategic Planning, Marketing Communications, Public Relations, Strategy, Communication Training, Reputation Management, Corporate Social...
Education
B.S. Advertising
Bachelor of Science, Business Advertising
Ferris State University
Townsquare Media March 2014 - Present
Enterprise Rent-A-Car November 2010 - March 2014
Qwest September 2009 - July 2010
White Directory Publishers September 2006 - July 2009
Skills
Account Management, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Marketing, Sales Management, Sales, Sales Process, Salesforce.com
Education
East Stroudsburg University of Pennsylvania 2001 — 2005
Bachelor of Arts (BA), History
Avaya 2003 - Present
Qwest 1997 - 2006
Utah State University January 1991 - April 1995
Education
Utah State University 1989 — 1992
Masters, Instructional Technology
Eastern Oregon University 1982 — 1987
BS, Education
Qwest Communications 2002 - Present
Qwest 1985 - Present
U S WEST 1985 - 2002
Education
University of Denver 1990 — 1994
Masters, Communications
Eastern Connecticut State University 1980 — 1984
BA, Management
Duquesne Light Company November 2010 - August 2014
Duquesne Light Company February 2009 - November 2010
Level 3 Communications January 2001 - January 2009
Microsoft January 2001 - December 2001
Qwest December 1998 - December 2000
WorldCom October 1994 - December 1998
Skills
Network Engineering, Switches, Troubleshooting, Ethernet, DWDM, Cisco Technologies, Network Design, SDH, Telecommunications, Fiber Optics, IP, Provisioning, MPLS, Project Management, TCP/IP, WAN, Contract Negotiation, Computer Network..., DS3, Windows, Telephony, Integration, Networking, Frame Relay, Network Administration, Routers, Optical Fiber, Unified Communications, T1, Data Center, Wireless, VoIP, Co-location, Security
Education
University of Massachusetts, Amherst 1990 — 1994
Bachelor of Arts (BA), English Language and Literature/Letters
Eckerd College 1988 — 1990
English Language and Literature/Letters
Time Warner Cable Business Class September 2013 - Present
Mediacom Communications July 2010 - September 2013
Pellham Commercial Realtors/ Murney Commercial September 2005 - July 2010
Qwest 2004 - 2005
MCI Corporation 2003 - 2004
AT&T 1999 - 2003
ARCH Communications 1989 - 1998
Skills
Microsoft Excel, Salesforce.com, New Hire Orientations, Sales Management, PowerPoint, P&L Accountability, Strategic Hiring, Cross-functional..., Crisis Management, Strategy Implementation, Client Retention..., Sales Incentive Programs, New Business Development, Exceed Sales Goals, Leadership Development, Interdepartmental..., Operational Planning, Interpersonal..., Disciplinary Action, Client Billing, Personal Development, Sales Promotion, Problem Solving, Commercial Real Estate, Sales Leadership..., C-Level Relationships, C-Level Negotiations, Account Management, P&L Analysis, Customer Retention, Telecommunications, B2B, Team Leadership, Data Center, Networking, Income Statement, Telephony, Direct Sales, P&L, VoIP, Unified Communications, Incentive Programs, Managed Services, IP, Interpersonal...
Education
Eastern Michigan University 1977 — 1978
Lake Orion High School 1974 — 1978
Konica Minolta Business Solutions U.S.A., Inc. September 2009 - Present
TeleTech June 2009 - June 2009
Qwest June 2007 - April 2009
US Airways November 2005 - June 2007
US Census Bureau May 2006 - October 2006
Qwest Communications September 2001 - November 2005
Qwest October 1997 - September 2001
Education
DeVry Institute of Technology
Bachelor, Science Information Technology
Phoenix College
Associates of Applied Sciences Legal Assisting
University of Phoenix
Bachelor of Arts, Business Management
Huntington National Bank (Consultant -Apex Systems) July 2013 - September 2013
Hewlett-Packard May 2010 - January 2012
Hewlett-Packard October 2007 - April 2010
Exel February 2006 - September 2007
Aero Fulfillment Services January 2005 - May 2005
Nationwide Financial September 2001 - December 2004
Nationwide Insurance September 1999 - August 2001
Qwest September 1995 - August 1999
Ronald W. Dick July 1995 - August 1995
Skills
ITIL, IT Strategy, IT Service Management, Business Analysis, Service Delivery, Requirements Analysis, PMO, SDLC, Program Management, Outsourcing, CRM, Project Management
Education
PROFESSIONAL TRAINING 2001 — 2012
Franklin University 1998 — 2000
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Pontifical College Josephinum 1984 — 1986
Master's degree, Theology/Theological Studies
St. Pius X Seminary College 1976 — 1980
Bachelor's degree, Philosophy and Religious Studies
Simply Helping IT Services November 2014 - Present
AcuSport Corporation September 2013 - November 2014
Simply Helping Hands Consulting March 2012 - September 2013
CenturyLink formerly QWEST Communications April 2011 - March 2012
CenturyLink April 2009 - April 2011
QWEST Communications 2005 - 2009
Qwest 2001 - 2005
Qwest 2000 - 2001
Metatec International 1998 - 2000
Metatec International 1995 - 1998
Skills
Vendor Management, SDLC, Business Requirements, VoIP, Quality Assurance, Software Development, Process Analysis, Business Process, Security, Process Improvement, Product Development, Testing, Team Building, Software Documentation, Integration, Project Management, End User Experience, Requirements Management, Use Case Writing, VISIO, RoboHelp, SQL, Visio, Agile Methodologies, Agile Project Management, User Acceptance Testing, Databases, Disaster Recovery, Requirements Gathering, SharePoint, Business Analysis, Quality Center, Analysis, Telecommunications, Requirements Analysis, Program Management, Software Project..., Cross-functional Team..., Consulting, Documentation, PMP, Training
Education
DeVry University 2002 — 2003
BS, Computer Science
Franklin University 1994 — 1997
BS, Marketing and Business Administration
The Ohio State University 1985 — 1987
Music Education
Randstad Technologies US 2012 - 2013
Dish Network 2008 - 2010
Walmart 2002 - 2008
Qwest 1980 - 2001
Skills
Telecommunications, Call Centers, Troubleshooting, Customer Service, Process Improvement, Microsoft Office, Project Management, Microsoft Excel, Customer Satisfaction, Team Leadership, Program Management, Sales, Leadership
Education
Front Range Community College
Business Administration and Management, General
CenturyLink June 2011 - Present
Qwest August 2008 - June 2011
Qwest September 2006 - August 2008
Qwest September 2001 - September 2006
Skills
Call Centers, Telecommunications, Process Improvement, Vendor Management, VoIP
Education
Edinboro University of Pennsylvania 1992 — 1996
Bachelor of Business Administration (BBA)
OCLC May 2010 - Present
Qwest Communications, Inc. (Formerly LCI International Inc January 1995 - August 2009
Qwest Communications 1995 - 2009
Qwest January 1999 - January 2005
LCI International, Inc January 1995 - January 1998
Education
Franklin University
Bachelor of Science, Management Information Sciences
XO Communications 2014 - 2014
CenturyLink Business April 2011 - April 2012
Qwest June 2006 - April 2011
Qwest May 2005 - June 2006
Qwest February 2004 - May 2005
Qwest March 2001 - February 2004
U S WEST March 1998 - March 2001
U S WEST May 1997 - March 1998
U S WEST August 1994 - May 1997
Skills
Cross-functional Team..., Sales Support, Team Leadership, Team Building, Process Improvement, Team Management, Consultative Selling, Problem Solving, Negotiation, Business Analysis, Telecommunications, Budgeting, Budgets, Sales Operations
Education
Drake University 1975 — 1977
BS, Education
CenturyLink January 2001 - Present
Qwest June 1999 - September 2001
US WEST October 1998 - May 1999
Skills
Call Center, Telecommunications, Training, Call Centers, Telephony, Sales Management, VoIP, Sales Process, Managed Services, Customer Retention, Customer Experience, Direct Sales, Unified Communications, Vendor Management, Selling, Data Center, Strategic Partnerships, MPLS, Customer Satisfaction, Management, Data Analysis, Sales, Leadership, IP, Employee Training, Strategic Planning, Coaching, Sales Operations, Broadband, Negotiation, Wireless, Employee Engagement, Process Improvement, Channel Partners, Customer Service, Avaya, B2B, CRM, Team Leadership, Cross-functional Team..., Product Management, Solution Selling, Professional Services, Ethernet, Account Management, T1, Networking, SaaS, Retail, Cold Calling
Education
Florida Keys Community College
Marine Mammal Care and Basic Training
Roswell High School
Voices for Children, Inc. August 2012 - Present
Ashford University September 2011 - July 2012
Qwest September 1978 - March 1989
Skills
Admissions, Student Financial Aid, Enrollment Management, CampusVue
Education
Denver Paralegal Institute 1984 — 1985
Certificate, Paralegal
Elmhurst College 1970 — 1974
Bachelor of Arts (B.A.), Psychology
Level 3 Communications December 2009 - Present
Level 3 Communications February 2008 - December 2009
Level 3 Communications September 2006 - February 2008
Qwest Communications July 2000 - October 2004
Qwest August 1999 - July 2000
NaCom Cable Communications September 1995 - March 1996
NaCom, D.B.A Amerilink March 1993 - February 1994
Skills
Telecommunications, IP, MPLS, VoIP, IP VPN, Dark Fiber, Colocation, TDM, MS Project, AutoCAD, GIS software, Outside Plant, PBX, Architectural Drafting
Education
DeVry University-Illinois 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Project Management
BlackHawk Industrial December 2011 - Present
UFC Aerospace October 2010 - September 2011
Anixter, Inc February 2009 - October 2010
Graybar Electric December 2007 - November 2008
Norwest Safety June 2007 - November 2007
Chief Supply Corp August 2006 - June 2007
American Family Insurance June 2005 - July 2006
Qwest January 2004 - May 2005
McLeodUSA January 2001 - January 2004
Skills
Cold Calling, Customer Relations, Selling, Territory, Account Management, Consultative Selling, New Business Development, Customer Service, Sales Management, Salesforce.com, Direct Sales, Sales Process, Sales Support, Customer Satisfaction, Pricing, B2B, Negotiation, Microsoft Office, Contract Negotiations, Solution Selling, Trade Shows, Outlook, Sales Operations, Contract Negotiation, Operations Management, Product Development, Purchasing, Inventory Management, Sales
Education
Monroe High School 1990 — 1994
Diploma, General Studies
Everett Community College
AT&T April 2013 - Present
AT&T January 2003 - Present
Qwest June 2000 - January 2003
AT&T January 1989 - June 2000
AT&T March 1988 - January 1989
Skills
Consultative Selling, Account Management, Long Distance, Solution Selling, Managed Services, Mobile Applications, Wireless Solutions, IP Networking
Education
Lewis University 1992 — 1995
Master of Business Administration (MBA), Marketing
Eastern Illinois University 1985 — 1987
Bachelor's degree, Finance, General
Harper College 1983 — 1985
Associate of Arts (A.A.), Business Administration and Management, General
Jackson Lewis LLP June 2008 - May 2013
Noeding & Jarrett, a PC September 2004 - June 2008
Nicholas J. Noeding, a PC March 2003 - August 2004
Qwest May 2000 - March 2003
Lucent Technologies 1998 - 2000
Steve H Mazer Bankruptcy Trustee 1997 - 1998
Hinkle, Cox, Eaton Coffield, & Hensley April 1992 - August 1997
Law Office of Michael T. Garrett 1984 - 1992
Ninth Judicial District Court 1980 - 1984
Skills
Microsoft Office, Human Resources, Accounts Payable, Payroll, Invoicing, Budgets, Accounts Receivable, Accounting
Education
Eastern New Mexico University 1984 — 1985
Associate of Science (A.S.), Business Administration and Management, General
Modis February 2013 - May 2014
Modis February 2013 - December 2013
Titan (Contracted Consultant) June 2012 - November 2012
Columbus Regional Airport Authority January 2012 - May 2012
Huntington National Bank September 2011 - December 2011
Chase Bank April 2003 - September 2011
Qwest August 1998 - April 2003
Skills
Strategic Planning, Process Improvement, Project Management, Budgets, SDLC, Outsourcing, PowerPoint, Customer Service, Outlook, Leadership, Six Sigma, Microsoft Office, Microsoft Excel, Photoshop, Strategy, PMO, Microsoft Word, English, Windows, Research, Teaching, Public Speaking, Editing, Negotiation, MS Project, Analysis, Management, Risk Management, Project Planning, Telecommunications, Business Analysis, Business Intelligence, Vendor Management, Financial Analysis, Financial Reporting, Financial Modeling, Dodd-Frank, Regulatory Affairs, Regulatory Requirements, Financial Regulation, Requirements Analysis, Requirements Gathering, Business Requirements, JAD, Business Process..., Technology Roadmapping, Strategic Roadmaps, Roadmap Creation, Business Strategy, IT Strategy
Education
DeVry University-Ohio
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Franklin University
Master of Business Administration (MBA)
CenturyLink Business March 2011 - Present
Qwest March 2011 - Present
Verizon Business November 2004 - May 2010
Education
Ferris State University
ITT Technical Institute March 2012 - Present
Sonicwall 2012 - 2012
Qwest May 1999 - November 2010
Skills
Higher Education, Teaching, Instructional Design, E-Learning, Curriculum Development
Education
Elizabeth City State University 1981 — 1984
ITT Technical Institute-Jacksonville
itt-tech tempe
CenturyLink January 2000 - Present
Qwest January 2000 - Present
Skills
Sales, Telecommunications, Wireless, Long Distance, Broadband, Call Center
Education
DeVry University Phoenix
San Juan College
Qwest January 2009 - November 2009
Qwest August 2006 - December 2008
Hewlett Packard September 2004 - May 2006
Mci December 1999 - March 2004
Mci January 1999 - January 2004
Education
DeVry University
Roy J Wasson High School
High School Diploma
IBM Global Business Services August 2003 - Present
IBM August 2003 - Present
Qwest June 2000 - August 2003
LCI Communications August 1995 - June 2000
Cardinal Foods 1985 - 1995
Education
DeVry University 1983 — 1985
Associates, Computer Information Systems
Qwest
Skills
VoIP, Telecommunications, Long Distance, Unified Communications, MPLS, Managed Services, Telephony, Ethernet, Data Center, Wireless, Cloud Computing
Education
Drake University 2000 — 2004
Doctor of Education (Ed.D.), Education, Adult Training & Development
Family Crisis Center May 2012 - Present
Denver Works January 2012 - April 2012
Employment First February 2011 - May 2011
Open Door Youth November 2010 - February 2011
Wal-MartWestminster, CO December 2008 - January 2010
Qwest January 2007 - October 2007
Save a LotLakewood, CO September 2005 - December 2006
Increased PublicationsLakewood, CO January 2003 - September 2005
Skills
Customer..., Time Management
Education
Emily Griffith Technical College 2011 — 2011
Administrative Receptionist/Clerk
Colorado state academy 2003 — 2003
High School Diploma
FLIX PRODUCTIONS August 2011 - April 2012
LAKE ZURICH SCHOOL DISTRICT August 2004 - July 2011
OPEX COMMUNICATIONS December 2001 - May 2003
Qwest March 1996 - November 1999
JENNY CRAIG CO December 1996 - May 1998
Education
Elgin Community College
McHenry County College
CenturyLink March 2000 - Present
Qwest March 2000 - April 2011
U S WEST March 2000 - April 2002
GTE April 1981 - December 1998
Contel April 1981 - December 1998
Contiental Telephone Company April 1981 - August 1982
Skills
Telecommunications..., Physical Therapy, balloon pilot, Events Organizer, Home Builders
Education
Indian Hills Community College 1988 — 2000
Associate of Science (AS), Physical Therapy/Therapist
Des Moines Area Community College 1980 — 1981
Associate's degree, Telecommunications Technology/Technician
a Non-Profit Human Services Agency Branch ManagerFirst National Bank of Omaha2001 - 2012
Qwest April 1998 - September 2000
Skills
Branch Banking, Customer Service, Retail Sales, Retail Marketing, Advocacy, Communication
Education
Front Range Community College 2003 — 2005
Associate's degree, Paralegal, 3.987
Pomona High School
Diploma
Starbucks December 2005 - Present
Qwest April 2000 - February 2002
Boeing April 1989 - April 2000
Skills
Troubleshooting, Customer Service, Training, Customer Satisfaction, Technical Support, Windows, Microsoft Office, Software Documentation, Team Leadership
Education
DeVry University Phoenix 1975 — 1978
CenturyLink 2013 - Present
Qwest 2010 - 2013
Qwest/US West 1999 - 2010
US West 1991 - 1999
Skills
Call Centers, Telecommunications, IP, Service Delivery, Technical Support
Education
Embry-Riddle Aeronautical University 1978 — 1981
Associate's degree, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Self-employed September 1995 - Present
Qwest December 1980 - May 1995
Skills
Sales, Accounting, and...
Education
City University of Renton, WA 1989 — 1992
Information Technology
Far Eastern University 1964 — 1967
Accounting and Finance
CenturyLink Business January 2012 - Present
CenturyLink January 2012 - Present
Qwest November 1998 - January 2012
Education
Eastern Kentucky University 1973 — 1978
Police Administration
Lawrenceburg High School 1969 — 1973
HS Diploma
CenturyLink May 2008 - Present
Qwest May 2003 - May 2008
Qwest August 2002 - May 2003
Education
Dyersburg State Community College 1974 — 1976
CenturyLink August 2012 - Present
CenturyLink April 2011 - August 2012
Qwest February 2007 - April 2011
Skills
Product Management, Strategy, Cross-functional Team..., Call Centers, Telecommunications, Wireless, Vendor Management, Customer Experience, Strategic Partnerships, Managed Services
Education
Regis University 1984 — 1988
Bachelor of Business Administration (BBA), Business/Managerial Economics, 3.49
Des Moines Area Community College 1977 — 1979
Associate's degree, Business and Insurance, 3.0
Des Moines Area Community College 1976 — 1978
Associate's degree, Insurance, B