Qwest Company
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Employees
CenturyLink August 2001 - Present
Qwest August 2001 - April 2011
Encompass January 1999 - July 2001
Skills
Broadband, Telecommunications, VoIP, MPLS, Ethernet, IP, Wireless, Telephony, Network Design, DWDM, Computer Network..., Managed Services, WAN, Switches, Routers, LAN-WAN, VPN, DSL, T1, Wireless Networking, IPTV, Cabling, TCP/IP, Avaya, Optical Fiber, Internet Services
Education
Western Illinois University 1989 — 1993
Bachelor of Arts (BA), Graphic Communications
Spartan College of Aeronautics and Technology 1984 — 1986
cert. in A & P, aviation
Polycom February 2015 - Present
Reliance Globalcom January 2010 - Present
Qwest April 2008 - December 2009
Lara Herron Photography November 2003 - April 2008
Qwest September 1999 - January 2002
Qwest May 1999 - September 1999
Qwest January 1999 - April 1999
MCI Worldcom Telecommunications October 1997 - January 1999
MCI Worldcom February 1997 - October 1997
MCI Worldcom March 1996 - February 1997
Skills
Managed Services, VoIP, Telecommunications, MPLS, Unified Communications, IP, Ethernet, Vendor Management, Account Management, Wireless, Solution Selling, Call Center, Co-location, Telephony, Cloud Computing, Call Centers, IT Service Management, Customer Satisfaction, WAN, Management, Service Delivery, Network Design, Software Documentation, SIP Trunking, Cisco Technologies, Switches, Computer Network..., Routing, Mobile Devices, Customer Service
Education
Texas State University-San Marcos 1991 — 1995
Bachelor's degree, Speech Communications
Dacotah Bank January 2015 - Present
POET Nutrition September 2009 - January 2014
POET Nutrition April 2008 - September 2009
CNA Surety April 2006 - April 2008
Qwest August 1998 - April 2006
Skills
High Level Of..., Forward Thinking, Adaptability, Positive Can-do Attitude, Exceptionally Organized, Microsoft Office, Close Attention to..., Work in A Fast Paced..., Follow Through, Problem Solving, Oral & Written..., Exceptional Listener, Accounts Payable, Benefits Administration, Budgets, Contract Negotiation, Event Planning, Leadership, Process Improvement, Research, Software Documentation, Team Building, Teamwork, Time Management, Employee Relations, Outlook, Training, Microsoft Excel, Microsoft Word, Customer Service, Inventory Management
Education
South Dakota State University 2002 — 2005
Bachelor of Science (BS), Family and Consumer Sciences, Dietetics Specialization
Avaya December 2014 - August 2015
Verizon Enterprise Solutions Group February 2012 - March 2013
Motorola Solutions August 2005 - February 2012
Qwest January 2000 - November 2001
AT&T April 1995 - December 1999
Intelogic Trace May 1991 - April 1993
Southwestern Telephone Company September 1988 - September 1990
Skills
Cloud Computing, Enterprise Software, Managed Services, Salesforce.com, Solution Selling, Sales, Sales Management, Strategy, Business Intelligence, Data Center, CRM, Sales Operations, Security, Business Alliances, Management, Contract Negotiation, Networking, Program Management, Channel, Organizational..., Strategic Alliances, Direct Sales, Account Management, Building High..., Channel Account..., International Sales, Global Alliance..., Strategic Partnerships, Revenue & Profit Growth, New Market Expansion, Global Service..., P&L Responsibility, Network Security, Collaborative Problem..., Proactive self-starter, C-Level Sales, C-Level Negotiations, Wireless Security, Professional Services, Call Center Development, Wireless Networking, Telecommunications, Cisco IP Telephony..., Marketing Strategy, Major Accounts, Enterprise Account..., Self-starter, Solution Implementation, Cross-functional Team..., Alliance Marketing
Education
Texas Tech University 1984 — 1988
BA, Marketing
Texas Tech University
Bachelor of Business Administration (B.B.A.), Marketing
US Army JAG Corps October 2009 - Present
Wedin Law Firm June 2007 - October 2009
Qwest February 2003 - August 2004
Qwest December 1998 - February 2003
Ultramar Diamond Shamrock Corp April 1997 - December 1998
US Navy June 1993 - March 1997
Skills
Legal, Computers, Legal Writing, Criminal Law, Corporate Law, Courts, Legal Assistance, Litigation, Legal Research, Mediation, Trials, Civil Litigation, Westlaw, Commercial Litigation, Litigation Support, Employment Law, Regulations, Defense, Licensing, Business, Legal Advice
Education
St. Mary's University School of Law 2004 — 2007
Juris Doctor
St. Leo University
Bachelor of Science, Computer Information Systems
Randstad Technologies US June 2014 - July 2014
JM Neil November 2011 - April 2013
NETVIEW, INC. September 2011 - October 2011
Switch and Data July 2007 - June 2010
VarTec Telecom December 2004 - March 2007
Qwest November 1999 - November 2004
WorldCom/MCI WorldCom (Now Verizon) March 1997 - October 1999
Aerotek July 1996 - March 1997
Skills
Cisco Technologies, Troubleshooting, IP, Switches, Networking, Cabling, Tellabs 5500, Nortel DMS, Fiber Optic Cable, Equipment Installation, Customer Service, DS3, TCP/IP, T1s, Remedy Ticketing System, OC-x, Telecommunications, Telecom Switching
Education
Microtrain Technologies 2014 — 2014
CCNA certification (CCNA + Voice + Security), Telecommunications Engineering
South Suburban College 1988 — 1991
No degree, Communication, General, 3.1 average
Tinley Park High School 1984 — 1988
High School Diploma, General Studies, 3.1 average
Synetra February 2012 - Present
Qwest Communications January 2007 - January 2012
Qwest January 2007 - January 2012
SBC May 2002 - September 2006
SBC Communicaitons 2002 - 2006
XO Communications January 2001 - May 2002
Skills
Managed Services, Unified Communications, Solution Selling, Private Line, MPLS, VoIP, SIP Trunking, Telecommunications, Long Distance, PRI, Hosted Services, Wireless, VMware, IP, Professional Services, Strategic Partnerships, Direct Sales, Sales, Data Center, WAN, Telephony, IT Solutions, Channel Partners, Cloud Computing, Ethernet, Cisco Technologies, SaaS, Virtualization, SIP, Enterprise Software, Telepresence, Go-to-market Strategy, Disaster Recovery
Education
The University of Texas at Arlington 1994 — 1997
Psychology, Business
The University of Texas at Austin 1993 — 1994
Bachelor of Science (BS), Psychology
Texas State University 1992 — 1994
Law Office of Catherine D. Hosking, P.C. 2012 - Present
Shepherd Hosking PLLC 2014 - January 2015
Hosking Legal Services 2005 - 2011
Policy Studies Inc. 2002 - 2005
Qwest 1999 - 2001
Janssen, Pharmaceutical Companies of Johnson and Johnson 1998 - 1999
Skills
Corporate Law, Editing, Environmental Issues, Regulatory Affairs, Legal Writing, Oil & Gas Industry, Business Formation, Public Policy, Contract Law, Training, Legal Compliance, Employment Law..., Contract Negotiation, Research, Legal Research, Proposal Writing, Corporate Governance, Government, Policy, Litigation Management, Insurance Law, Corporate Compliance, Transactional Law, Medicare Appeals, Healthcare Industry, Regulated Industry, Sales, Pharmaceutical Industry, Mergers & Acquisitions, Due Diligence, Litigation, Legal Assistance, Public Speaking
Education
University of Denver College of Law 1994 — 1997
JD, Law
University of Houston Law Center 1996 — 1996
Programa sobre El Sistema Legal Mexicano
Southern Methodist University 1988 — 1992
BA, English & History
Lifetouch Church 2005 - Present
Qwest Communications 1997 - 2005
Qwest 1998 - 2004
USWEST 1995 - 1998
Skills
Solution Selling, Salesforce.com, Direct Sales, Sales Process, Telecommunications, Sales Management, Account Management, Selling, Sales Operations, Managed Services, Unified Communications
Education
St. Cloud State University 1976 — 1982
BA, Geography, Danish, speech
Dell April 2012 - Present
Travelocity 2003 - April 2012
Qwest 2001 - 2002
Solutech 2000 - 2001
Richardson Independent School District 1999 - 1999
CompuTrac 1998 - 1999
Canyon Lakes Residential Treatment Center 1996 - 1998
Skills
Usability Testing, Information Architecture, User Experience, Heuristic Evaluation, User Interface Design, Card Sorting, Personas, Task Analysis, Axure, User-centered Design, Usability Design, Usability Engineering, Wire Framing, Interaction Design, Human-computer..., Prototyping, Information Design, Experience Design, Visio, Agile, User Scenarios, Usability, Agile Methodologies, Mobile Devices, Design Strategy, Wireframes, Mobile Applications, User Interface, Persona, User Experience Design, Prototype, Contextual Inquiry, Paper Prototyping, Requirements Gathering, Site Maps, OmniGraffle, User Stories, Heuristic Analysis, Human Factors, Human Computer...
Education
Southern Methodist University 1991 — 1996
BA and BS, Psychology and Comp Sci
Texas Tech University 1996 — 1998
MA, Experimental Psychology
Cisco Systems 2005 - Present
Qwest 2003 - 2005
Genuity (Formerly GTE Internetworking / BBN Planet) 1999 - 2003
Data Systems Network Corporation 1997 - 1999
Spohn Health System 1995 - 1997
Sony 1992 - 1995
Skills
Security, Routing, MPLS, Telephony, VPN, Firewalls, Disaster Recovery, Integration, Cisco Technologies, Telecommunications, TCP/IP, VoIP, IP, WAN, Data Center, Virtualization, Network Security, Unified Communications, Pre-sales, Computer Security, Cloud Computing, Infrastructure, System Deployment, Information Security, Network Engineering, Video Conferencing, Network Architecture, Switches, QoS, Network Design, Operating Systems, Cisco IOS, Routing Protocols, CISSP, Telepresence, Enterprise Solution...
Education
Texas A&M University (Corpus Christi) 1995 — 1997
Computer Science
University of Texas at San Antonio 1991 — 1995
Computer Science
ERA Realty Center January 2014 - Present
Impact Construction and Excavation LLC January 2009 - Present
Qwest January 2000 - May 2006
Education
Southern Utah University
Qwest June 1992 - July 2002
Skills
Routers, Switches, WAN, Firewalls, Network Design, Operating Systems, Software Installation, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Public Speaking
Education
The George Washington University 1980 — 1983
Master of Computer Applications (MCA), Computer Programming, Specific Applications, 3.9
Wayne State University 1974 — 1978
Bachelor of Science (B.Sc.), Applied Economics, 4.0
CenturyLink January 2012 - Present
Qwest May 2010 - December 2011
Skills
Ethernet, Telecommunications, MPLS, Wireless, Network Design, T1, Telephony, Computer Network..., Microsoft Excel, DSL, Fiber Optics, Broadband, Optical Fiber, Frame Relay, FTTx, ATM networks, Transmission, Cabling, Metro Ethernet, Network Architecture, IPTV, DS3, Provisioning, LAN-WAN, WAN, Network Engineering, Construction
Education
Saint Cloud State University - G.R. Herberger College of Business 2009 — 2014
The University of North Dakota 2008 — 2009
Citi June 2014 - Present
Avera Prince of Peace September 2009 - December 2011
Qwest June 2008 - September 2009
Skills
Exceptional People..., Team-oriented, Customer-focused, Energetic Leader, Microsoft Excel, Customer Service, Microsoft Office, Time Management, PowerPoint, Microsoft Word, Call Centers, Highly detail oriented, People-oriented
Education
Southeast Technical Institute 2011 — 2014
MetroCast Cablevision December 2012 - Present
Cavalier Telephone April 2006 - December 2012
The NOERR Programs Corporation July 2005 - April 2006
Qwest September 1999 - June 2005
Skills
VoIP, Troubleshooting, Team Leadership, Call Centers, Telecommunications, Customer Satisfaction, Computer Network..., Cisco Technologies
Education
Strayer University
High Mile Corporation January 2009 - Present
Qwest February 2007 - May 2009
Education
Stevens-Henager College 2005 — 2007
Business Administration and Management, General
Utah State University 2004 — 2006
Business Administration and Management, General
Cbeyond - now a Birch Company July 2013 - Present
Cbeyond April 2011 - July 2013
Paetec Communications Inc now Windstream August 2002 - March 2011
Qwest January 2001 - June 2002
Skills
Cloud Computing, Managed Services, Telecommunications, Co-location, VoIP, Solution Selling, Leadership Development, Sales Process, Data Center, Unified Communications, Selling, MPLS, Telephony, Account Management, B2B, Broadband, CRM, Call Centers, Channel Partners, Cisco Technologies, Cold Calling, Customer Retention, Direct Sales, Enterprise Software, Ethernet, Go-to-market Strategy, Hosted Services, IP, Internet Services, Metro Ethernet, Mobile Devices, Network Design, Networking, Optical Fiber, PRI, Product Management, Professional Services, SIP, SIP Trunking, SaaS, Sales Operations, Salesforce.com, Strategic Partnerships, T1, Vendor Management, Virtualization, WAN, Wireless, LAN-WAN, Sales Engineering
Education
Spring Arbor University
Bachlor of Science
Lowe's Home Improvement February 2013 - Present
Qwest January 1999 - May 2004
AT&T June 1961 - June 1998
Education
Southern Maine Community College 1959 — 1961
Associate's degree, Economics
Standish High School 1956 — 1959
Oracle May 1996 - Present
Qwest June 1990 - September 1994
Skills
Teaching, Bible teaching, Oracle, Microsoft Windows, PL/SQL, Solaris, Java, Java Enterprise Edition, Unix, Solution Architecture, SOA, Weblogic, Cloud Computing, Integration, Shell Scripting, Database Design, Web Services, Virtualization, Enterprise Architecture
Education
Marriage Plus International 2002 — 2002
The University of Texas at Austin 1994 — 1996
Master of Business Administration (M.B.A.), Management Information Systems, General
Stanford University 1990 — 1994
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Integra 2013 - 2014
Seattle Page One Marketing Inc. 2011 - 2013
Qwest 2006 - 2009
XO Communications 2003 - 2005
Skills
Account Management, B2B, Mobile Marketing, Lead Generation, Advertising, New Business Development, E-commerce SEO, Mobile Web Design, Online Advertising, SMS, Marketing Communications, Solution Selling, Sales Management, SEM, CRM, Salesforce.com, Marketing Strategy, Business Networking, Sales Process, Telecommunications, Unified Communications, SaaS, VoIP, Cloud Applications, Cloud Storage, Disaster Recovery, SIP Trunking, MPLS, Co-location, SEO, Business Development, Sales, Direct Sales, Managed Services, Selling, Competitive Analysis, Marketing, Sales Operations, Channel Partners, Professional Services, Strategic Partnerships, Cold Calling, Customer Retention, Cloud Computing, Hosted Services, Sales Presentations, Enterprise Software, Internet Services, Wireless, Go-to-market Strategy
Education
State University of New York at New Paltz 1990 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
T-Mobile USA January 2015 - Present
T-Mobile USA January 2012 - December 2014
T-Mobile USA (Formally SunCom Wireless) 2008 - January 2012
SunCom Wireless January 2001 - September 2008
QWEST 1996 - 2000
Skills
Customer Service, Call Center, Organised, Customer Experience, People Management, Telecommunications, Business Process..., Performance Management, Wireless, Time Management, Change Management, Operations Management, Change, Call Centers, Team Leadership, Customer Satisfaction, Management, Customer Retention, Vendor Management, Coaching, Professional..., Leadership, Cross-functional Team..., CRM, Sales Operations, Training, Outsourcing, Process Improvement, Account Management, Program Management, Mobile Devices, Workforce Management, Team Building, Strategy, Team Management, Sales Process, Product Management, Direct Sales, Business Analysis, Sales Management, Solution Selling, Business Development, Strategic Partnerships, Cellular Communications, P&L Management, Sales, Forecasting
Education
Southern Wesleyan University
BS, Business Management
Sprint Nextel September 2003 - Present
Sonic Telecom August 1999 - July 2003
Qwest March 1998 - August 1999
American Management Systems January 1997 - February 1998
MBA Enterprise Corps October 1995 - August 1996
Sprint International August 1993 - May 1994
Skills
Product Management, Cross-functional Team..., Product Marketing, Strategic Partnerships, Telecommunications, Start-ups, Program Management, Business Planning, Leadership, Strategy, Account Management, Business Development, Product Development, B2B, Marketing Strategy, Marketing, New Business Development, Management, Integration, Market Analysis, Mobile Devices, Go-to-market Strategy, Competitive Analysis, Sales, Product Lifecycle..., Wireless, SaaS, Market Planning, Analysis, IP, Pricing, Networking, CRM, Product Launch, Cloud Computing
Education
University of South Carolina - Darla Moore School of Business 1994 — 1995
IMBA, International Business
Virginia Polytechnic Institute and State University - Pamplin College of Business 1988 — 1992
B.S., Marketing
Polish
Technische Universität Kaiserslautern
German
The Goethe Institute
German
USDA Language School
Polish
InQuest Staffing February 2015 - Present
Genuent June 2013 - February 2015
Modis August 2006 - May 2013
CyrusOne February 2005 - August 2006
Qwest January 2002 - February 2005
Skills
Staff Augmentation, Strategy, IT Service Management, Staffing Services, Integration, Project Management, Networking, Virtualization, Information Technology, Temporary Placement, Account Management, Internet Recruiting, Technical Recruiting
Education
Texas Tech University - Rawls College of Business
Bachelor of Business Administration (BBA), Marketing
Premera Blue Cross November 2012 - Present
CenturyLink April 2011 - March 2012
Qwest June 2000 - April 2011
U S WEST July 1991 - June 2000
Skills
CISSP, Computer Security, Security Compliance, Security Controls, Information Security..., Threat Analysis, Threat & Vulnerability..., Threat Intelligence, Security Metrics, Vulnerability Management
Education
Spokane Community College
Spear, Inc. September 2014 - Present
Convergenz, LLC January 2013 - September 2014
IT Consulting – Privately Owned April 2012 - January 2013
Verizon Business June 2011 - March 2012
Strategic Staffing Solutions "S3" April 2011 - June 2011
Qwest 2000 - 2010
UUNET 1998 - 2000
SIGNAL Corporation 1996 - 1998
Sallie Mae 1993 - 1996
Grumman Aerospace 1991 - 1993
Skills
Program Management, Vendor Management, Project Management, Resource Management, Integration, Business Alignment, System Migration, Cost Models, Telecommunications, VoIP, Managed Services, Cloud Computing, PMP, ITIL, IP, Network Engineering, Project Portfolio..., Cisco Technologies, Unix, Data Center, CRM, Ethernet, Management, Project Planning, Requirements Analysis, Software Documentation
Education
Certification, ITIL Foundation V3 2011 — 2011
Strayer University 1995 — 1999
Yes, Computer Information Systems
Discovery Communications February 2015 - Present
Discovery Communications June 2012 - February 2015
USA TODAY January 2010 - June 2012
USA TODAY October 2006 - January 2010
USA TODAY March 2004 - October 2006
The Washington Post August 2002 - March 2004
Digex February 2001 - August 2002
Digex January 2000 - February 2001
Qwest August 1999 - January 2000
Alcoa May 1997 - August 1999
Education
State University of New York College at Fredonia 1992 — 1996
Bachelors of Science in Accounting, Accounting
QEP Resources, Inc. August 2014 - Present
QEP Resources, Inc. March 2014 - August 2014
QEP Resources, Inc. October 2011 - March 2014
Western Union November 2010 - October 2011
KPMG Audit July 2010 - November 2010
Qwest September 2008 - November 2010
KPMG Audit January 2008 - July 2010
Skills
Certified Fraud Examiner, Certified Public..., CPA, Internal Audit, Auditing, Internal Controls, Financial Reporting, Accounting, Strategy, Analysis
Education
The Ohio State University 2004 — 2008
B.S.B.A., B.A., Accounting, International Studies, Spanish
Pinnacle Publishing, LLC May 2014 - Present
Robert Half February 2015 - April 2015
ePromos Promotional Products March 2013 - February 2014
Avada Audiology & Hearing Care March 2008 - March 2013
CLMI Safety Training February 2004 - August 2006
Sun News March 2003 - February 2004
Qwest January 1998 - November 2000
Skills
Customer Service, Account Management, Sales Operations, Healthcare, Sales, Direct Sales, Coaching, Team Building, Sales Management, Public Speaking, New Business Development, Cold Calling, Medical Devices, Marketing Strategy, Marketing, Event Planning, Sales Process, Strategic Planning, Retail
Education
St Cloud Technical and Community College 2009 — 2015
Double major in AA and Sales Management degree paths.
AutoCenters Dealer Group April 2012 - May 2013
Qwest November 2010 - November 2011
Skills
MSSC, Certified Production..., Certified Logistics..., Certified Logistics..., Customer Service, Project Planning, Microsoft Office, Microsoft Word, Budgets, PowerPoint, Outlook, Strategic Planning, HTML, Editing, English, Windows, Chef, Automotive Service..., Microsoft Excel, Research, Teaching, Public Speaking, Photoshop, Negotiation, Sales
Education
Southwestern Illinois College
Certified Production Technician, Certified Logistics Associate/Technician, Logistics, Materials, and Supply Chain Management
Best Buy April 2011 - April 2013
Best Buy July 2007 - April 2011
Best Buy 2005 - 2007
Best Buy 2002 - 2005
Target 2001 - 2002
Target 1999 - 2001
Target 1997 - 1999
QWEST January 1996 - January 1997
Skills
Vendor Management, Business Strategy, Strategy, Cross-functional Team..., Retail, Team Leadership, Business Analysis, Process Improvement, IT Strategy, E-commerce, Program Management, Change Management, Team Building, Strategic Planning, Project Management, Leadership, Agile & Waterfall..., Merchandising Systems, Online Retail, Business Relationship..., Preparing Business Cases, Full SDLC, Demand Management, Relationship Management, Portfolio Management, Enterprise Software, Management, Forecasting, Business Development, Training
Education
University of Saint Thomas
MBA, Business and Management Information Systems, General
The George Washington University
Master's Certificate Information Technology Project Management, Information Technology
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Management Information Systems, General
Webidextrous.com September 2009 - Present
Pearson January 2014 - August 2014
Pearson March 2008 - January 2014
Pearson July 2002 - March 2008
Qwest 2000 - 2002
Computer Horizons Corp. June 1999 - June 2000
The Leavitt Group February 1997 - May 1999
USFS February 1996 - February 1997
Skills
Blogging, Social Media Marketing, E-commerce, Social Media, Content Strategy, Content Management, Integrated Marketing, Wordpress, Social Media Measurement, SEO, Email Marketing, Web Content Management, Web Development, New Media, Publishing, Publicity, Internal Communications, Product Marketing, Public Relations, Social Media Outreach, Entrepreneurship, System Deployment, Cloud Computing, Facebook, Strategy, Start-ups, Creative Direction, PHP, Social Media Monitoring, Innovation Development, Google Apps, Staff Development, Amazon Web Services..., SEM, YouTube, Website Development, Analytics, Press Releases, HootSuite Enterprise, PPC, Twitter, Flickr, Twilio, Social Media..., Customer Experience..., WordPress, Content Development, Management, Digital Marketing, Marketing
Education
Southern Utah University 1995 — 1999
Bachelor of the Arts, Business Education/Computer Information System, Spanish
Utah State University 1992 — 1993
Computer Science, minor in Space Sciences
Kanab High School 1989 — 1992
Forrester International Consultants, LLC January 2010 - Present
OutsourceWorld LLC. October 2004 - October 2010
Qwest April 1997 - June 2001
IDT Corporation 1996 - 1997
Skills
Program Management, Management Consulting, Strategic Planning, Business Strategy, New Business Development, Strategic Partnerships, Vendor Management, Leadership, Mergers & Acquisitions, Entrepreneurship, Contract Negotiation, Start-ups, Strategy, Team Building, Business Planning, IT Strategy, Project Management, Management, Analysis, Integration, Marketing, Team Management, Operations Management, Change Management, Recruiting, Outsourcing, Negotiation, Cross-functional Team..., Sales Process, Selling
Education
St. Georges College
UTech
Electrical Engineering
Lash Group (a subsidiary of AmerisourceBergen) October 2014 - Present
Lash Group (a subsidiary of AmerisourceBergen) October 2012 - Present
Convergys January 2011 - May 2012
Qwest Communications October 2004 - January 2011
Qwest January 2000 - October 2004
IPAxess 1998 - 2000
MCI 1994 - 1998
Nortel 1985 - 1994
Skills
Internet Services, P&L Management, Vendor Management, Consumer Electronics, Technical Management, Technology Management, Business Planning, Product Management, Digital Media, Wireless, Marketing Strategy, Telecommunications, Enterprise Software, VoIP, Product Development, Business Strategy, Strategy, Cross-functional Team..., Program Management, Strategic Partnerships, Leadership, Mobile Devices, Network Architecture, Cloud Computing, Start-ups, Strategic Planning, CRM, SaaS, Competitive Analysis, Integration, Pre-sales, Process Improvement, Mobile Applications, SIP
Education
Southern Methodist University 1981 — 1985
BS, computer science
Desert Title March 2010 - Present
LDS Church 2008 - 2009
LDS Church 2005 - 2009
Taylor Morrison March 2004 - March 2008
Qwest 2000 - 2004
MicroAge 1996 - 2002
Micro Age 1996 - 2000
Education
Southern Utah University 1992 — 1996
Business Management
Bingham High School 1983 — 1987
GED, General
Intellys May 2014 - Present
Integra Telecom June 2012 - December 2013
Internap Network Services December 2011 - June 2012
Qwest December 2006 - December 2011
AT&T September 1995 - February 2006
Skills
Leadership Development, IT Strategy, Sales Management, Performance Improvement, Complex Solutions, Strategy Development, Brand Consistency, Cloud Computing, SaaS, Strategy, Enterprise Software, Leadership, Account Management, Strategic Planning, Data Center, Strategic Partnerships, Co-location, Managed Services, Sales Operations, Sales, Business Strategy, Direct Sales, Solution Selling, Telecommunications, SIP Trunking, Telecommunication..., VoIP, Channel Partners, Storage, Professional Services, IP, MPLS, Hosted Services, Salesforce.com, Unified Communications, Business Development, Telephony, Sales Process, Selling, Ethernet
Education
University of Denver - Daniels College of Business 2011 — 2011
Exec, Executive Leadership Program
University of Dallas Graduate School of Management 2000 — 2002
MBA, Telecommunications MGMT & Infrastructure
Texas Tech University 1991 — 1995
Bachelor of Science (BS), Economics & Finance
Self-Employed November 2009 - Present
Windstream Communications April 2012 - September 2012
Qwest May 2007 - November 2009
AT&T November 2006 - May 2007
T-Mobile August 2006 - November 2006
United States Marine Corps June 2001 - June 2006
Skills
BGP, Juniper, WAN, Cisco Technologies, OSPF, Routing, Switches, Routers, Leadership, Network Design, Network Engineering, VPN, QoS
Education
The University of Texas at Arlington 2012 — 2014
Bachelor of Engineering (BEng), Computer Science, 3.01
IT Certification 2006 — 2013
Cisco/Juniper
Tarrant County College 2010 — 2011
Associate's Degree, Arts (Business Administration)
CenturyLink Government July 2008 - Present
Qwest 2008 - April 2011
Sprint June 2003 - July 2008
Systems Planning & Analysis November 2002 - May 2003
U.S. Navy 1975 - 2002
Skills
MPLS, IPS, DoD, Telecommunications, Government, Navy, WAN, Managed Services, Security Clearance, Data Warehousing, Solution Selling, Ethernet, Professional Services, Sales, Data Center, Program Management, Wireless, Leadership, Cloud Computing, Security, VoIP, Analysis
Education
U.S. Naval War College 1992 — 1993
M.A., National Security Affairs
The Citadel 1971 — 1975
B.A., History
Midcontinent Communications July 2014 - Present
Black Box Network Services May 2010 - July 2014
Comm-Works 2008 - 2010
JPerzel & Associates 2008 - 2008
Onvoy March 2004 - December 2007
LightEdge Solutions April 2002 - September 2003
ADC August 2000 - April 2002
U S West Communications 1986 - 2000
Qwest 1979 - 2000
Qwest 1979 - 2000
Skills
Program Management, VoIP, Business Development, Sales, Professional Services, Leadership, Management, Strategic Partnerships, Telecommunications, CRM, Telephony, Solution Selling, Sales Management, Unified Communications, Data Center, Competitive Analysis, Direct Sales, Sales Operations, Vendor Management, Time Management, Managed Services, Channel, Product Marketing, New Business Development, Cisco Technologies, Call Centers, Channel Partners, SaaS, Co-location, Sales Process, Cloud Computing, Salesforce.com, MPLS, SIP, Avaya, IP, Solution Focused, Sales Presentations, Consulting
Education
College of St. Catherine 1973 — 1976
Bachelor's degree, Secondary Education and Teaching
St. Catherine University
Bachelor's degree, Secondary Education and English
Ten Hands Consulting January 2015 - Present
Cisco Systems December 2012 - December 2014
KH Consulting January 2009 - December 2011
PDN Ltd December 2008 - January 2010
Polycom 2006 - 2008
McDATA April 2003 - January 2007
Qwest Communications 2002 - 2004
Qwest April 1998 - April 2003
Siemens ICN 1996 - 2001
Siemens Business Communications May 1996 - March 1998
Skills
Consultative Selling, Channel Management, Channel Marketing, Sales Management, Sales Rep Training, Marketing Strategy, Marketing Communications, International Sales, Multi-channel Marketing, Selling, Cross-functional Team..., International Business..., Channel Partners, Strategy, Sales Process, Account Management, Management, Marketing Management, Marketing, Sales, Business Development
Education
University of Texas at Dallas - Naveen Jindal School of Management 1989 — 1992
M.S., Marketing Management
Texas A&M University 1984 — 1988
BA, Communications, Marketing
CenturyLink June 2001 - Present
Level 3 Communications September 1999 - June 2001
Qwest December 1997 - September 1999
MCI Communications April 1984 - December 1997
Skills
Troubleshooting, Power Plants, Optical Fiber, Power Systems, Telephony, Leadership, HVAC Controls, Alarm Systems, Power Distribution, Ethernet, Alarm Management, Microwave, HVAC, VoIP, Testing, Training, Routing, IP, Telecommunications, Switches, WAN, LAN-WAN, T1, Routers, Cisco Technologies
Education
Texas State Technical College 1980 — 1982
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician, 3.9
Pecos High School 1971 — 1975
Holleran Associates, Inc LLC February 2015 - Present
Odyssey Services Inc. June 2013 - January 2015
GFR Consulting February 2011 - June 2013
XO Communications October 2009 - February 2011
GFR Consulting September 2008 - November 2009
Qwest 2004 - 2008
Qwest Communications January 2002 - April 2004
Winstar 1998 - 2001
WinStar Communications 1995 - 1998
General Electric January 1993 - January 1995
Skills
Telecommunications, Sales Management, Channel, VoIP, Managed Services, New Business Development, Solution Selling, Consultative Selling, Contract Negotiations, Account Management, Direct Sales, Team Building, B2B, Contract Negotiation, Strategic Planning, Vendor Management, Data Center, Forecasting, Wireless, Key Account Management, Negotiation, Call Center, Process Improvement, Channel Management, Strategic Partnerships, Disaster Recovery, Team Leadership, Business Strategy, P&L Management, Cross-functional Team..., Selling, Executive Management, Start-ups, Product Management, Salesforce.com, Business Process..., Management Consulting, Management, Leadership, Enterprise Software, Sales, Consulting, Professional Services, SaaS, Sales Process, Strategy, Unified Communications, Sales Operations, Go-to-market Strategy, Business Alliances
Education
St. Joseph's College (IN) 1989 — 1993
Marketing & Communications
Brebeuf Prep 1987 — 1989
Saint Xavier High School 1986 — 1987
High School
TMS Call Centers October 2012 - Present
Mercy Medical Center February 2011 - June 2011
Frontier Communications August 2006 - February 2008
Qwest August 2005 - June 2006
PACIFIC BELL/AT&T July 2003 - January 2005
PACIFIC BELL/AT&T June 1999 - June 2003
Skills
TCP/IP, Network Administration, Wireless Networking, Telecommunications, Network Infrastructure, Printers, Routing, VoIP, Wireless, WAN, Troubleshooting, Network Security, Cisco Technologies, Networking, VMware, Technical Support, Virtualization, Hardware, Active Directory, Windows 7, Access, Cisco Routers, Computer Hardware, Visual Basic, Routers, Software Installation, VPN, Apache, Servers, Windows Server, Help Desk Support, LAN-WAN, Security, System Administration, DHCP, Windows, Software Documentation, Cisco IOS, Network Design, Windows XP, Operating Systems, Telephony, Microsoft Exchange, DSL, Storage Area Networks, System Deployment, Disaster Recovery, Switches, T1
Education
Southern Oregon University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, CIS, 3.75
Umpqua Community College 2009 — 2011
Associates of Applied Science; AAS, Computer Information Systems, 3.92
Management Advisory Innovation October 2009 - Present
Global Computer Enterprises March 2010 - October 2011
Technica Corporation November 2009 - March 2010
Dynamic Research Corporation October 2008 - October 2009
Global Computer Enterprises August 2008 - October 2008
American Red Cross May 2006 - October 2008
KPMG November 2004 - July 2008
Ciber July 1998 - October 2004
Qwest March 1996 - July 1998
PRC 1992 - 1993
Skills
Program Management, ITIL, PeopleSoft, IT Service Management, COBIT, Change Management, PeopleTools, PMP, IT Governance, Service Management, PMO, ERP, IT Operations, Service Delivery, IT Strategy, PeopleCode, SQR, Process Engineering, PMI, CMMI, Process Improvement, IT Management, Telecommunications, SDLC, Business Process..., Business Process, Requirements Analysis, MS Project, Visio, Project Implementation, SOX, PMBOK, SharePoint, Governance, Sarbanes-Oxley Act, OMB A-123, FISCAM, FISMA, ITIL Certified, Business Intelligence, Enterprise Architecture, Business Analysis
Education
Strayer University 1998 — 2002
BS, Accounting
Oregon Department of Human Services January 2014 - Present
Comcast Cable November 2004 - October 2013
Qwest September 2003 - November 2004
West Coast Bank August 2002 - June 2003
Washington Mutual Bank October 1999 - February 2002
Skills
Customer Relations, Pre-sales Technical..., Troubleshooting, Visual Merchandising, Retail Sales, Retail Management, Shipping/receiving, Retail Banking, Mailroom, Cross Selling, Customer Service, Deposits, Checking, Billing, Payments, Loans, Cash, Referrals, Customer Experience, Sales Management, Customer Satisfaction, Servicing, Selling, Recommendations, Call Center, Problem Solving, Inbound, Account Management, Policy, Customer Retention, Compliance, Coaching, Word, Telephony, Call Centers, Training, Broadband, Wireless, Ethernet, Leadership, Team Leadership, Banking, Avaya, Provisioning, Sales, Telecommunications, Inventory Management, Cross-functional Team..., Telephone Skills, Telecommunications...
Education
Portland Community College 2014 — 2016
Business Administration, Management and Operations
Portland Community College 2002 — 2002
Business Administration, Management and Operations
Spokane Falls Community College 2000 — 2001
Business Marketing
OnTheSpotProjects LLC January 2010 - Present
DISH Network December 2007 - January 2010
Retreon (Contract, Echo Star) August 2006 - December 2006
Precision Resource (Contract, Xcel Energy) June 2003 - December 2003
Qwest October 2000 - October 2001
Qwest October 1999 - December 2000
Lockheed Martin July 1999 - October 1999
Lockheed Martin September 1996 - July 1999
NBC 1996 - 1996
NBC News 1986 - 1994
Skills
PMP, Project Management, Program Management, Process Improvement, Process Scheduler, SharePoint, Microsoft Office, Budgets, Change Management, Microsoft Excel, Databases, Microsoft Word, Forecasting, Communication, Business Analysis, Database Admin, Performance Metrics, Bid Preparation, Vendor Management, Analysis, Team Leadership, MS Project, Customer Service, Visio, Serena, Estimating, Tracking
Education
Stevens Institute of Technology 1992 — 1996
MS
University of Massachusetts, Amherst 1976 — 1981
Bachelor's Degree
EMC January 2014 - Present
EMC September 2010 - January 2014
Insight Global, Inc June 2009 - January 2010
Comsys Information Technology Services, Inc. October 2007 - May 2009
TMI Management Systems March 2006 - October 2007
bytedata llc March 1994 - October 2007
St Mary's University September 2002 - September 2005
Qwest January 1997 - October 2001
Command Technology Inc October 1994 - January 1997
IQ Software May 1991 - March 1994
Skills
SDLC, Software Development, Agile Methodologies, Business Analysis, SQL, Business Intelligence, Vendor Management, Databases, Unix, SharePoint
Education
St. Mary's University 2004 — 2005
Master, Accounting
Texas Lutheran University
Robson Forensic, Inc. July 2010 - Present
Los Alamos National Laboratory 2005 - July 2010
BWXT Pantex Amarillo Texas 2004 - 2005
Services First Inc 2003 - 2004
ARES Corporation 2001 - 2003
Qwest 2002 - 2002
Rocky Flats Environmental Technology Site 1993 - 2001
Front Range Community College Department of Environmental Science and Technology January 1996 - December 1996
Harding Lawson Associates, Inc 1989 - 1992
IT Corporation 1986 - 1989
Skills
Systems Engineering, Due Diligence, Environmental Compliance, Water, Hazardous Waste..., Environmental, Failure Analysis, Workplace Safety, Waste, Remediation, Expert Witness, Soil, Permitting, Contract Negotiation, Nuclear, Emergency Management, Accident Reconstruction, Environmental Management, Environmental Awareness, Earned Value Management, Primavera P6, Environmental..., RCRA, Environmental..., Water Quality, Project Estimation, Environmental..., Critical Path Method..., Earned Value Management..., Proposal Writing, Project Planning, Construction, Contract Management, Risk Management, Risk Assessment, Program Management, Project Management, Construction Management, Leadership, Energy, Groundwater, Engineering Management, CERCLA, Project Engineering, Engineering, Quality Assurance, Waste Management, Civil Engineering, Environmental Consulting, Analysis
Education
University of Wisconsin-Milwaukee 1983 — 1986
MS, Civil Engineering
State University of New York Maritime College 1975 — 1979
BE, Marine and Ocean Engineering
NAFI Sarasota Training Program
NAFI Sarasota Training Program
NAFI Sarasota Training Program
EPAM Empathy Lab February 2013 - Present
Dreamland Toyworks, Inc. May 2006 - Present
TrueAction, A GSI Commerce Company March 2011 - February 2013
Razorfish Health August 2010 - March 2011
Empathy Lab February 2010 - August 2010
Comcast Interactive Media September 2006 - November 2009
Vanguard March 2003 - August 2006
IKON Office Solutions February 2001 - March 2003
GVOX 2000 - 2000
Qwest 1999 - 2000
Skills
Metadata, Navigation, Information Architecture, Usability Testing, User-centered Design, User Experience, User Research, Heuristic Evaluation, Site Maps, Interaction Design, Controlled Vocabularies, Wireframes, Persona, Usability, User Interface Design, Card Sorting, Contextual Inquiry, Experience Design, User Experience Design, Heuristic Analysis, OmniGraffle
Education
Temple University 1988 — 1995
BA, Anthropology
CenturyLink April 2011 - Present
Joy Tabernacle September 2001 - August 2011
Qwest Communications July 2010 - April 2011
Qwest Communications July 2008 - July 2010
Qwest Communications December 2007 - July 2008
Women of Courage 2000 - 2008
Qwest December 2003 - December 2007
MCI July 2000 - December 2003
Skills
Billing, Customer Satisfaction, Process Improvement, Vendor Management, Telecommunications, Crystal Reports, Employee Relations, Employee Engagement, Recognition Programs, Promotion Planning, Data Analysis, Corporate Culture, Cultural Awareness, Cultural Diversity, Diversity Strategy, Team Building, Leadership, Team Leadership, Invoicing, Incentive Programs, Strategic Planning, Strategy, Business Planning, Employee Benefits, Lead Generation, Cross-functional Team..., Change Management, Human Resources, Accounting, Payroll, Competitive Analysis, Nonprofits, Financial Analysis, Call Centers, Sales, Training, Analysis, Forecasting, Management, Program Management, Strategic Partnerships, Leadership Development, Organizational...
Education
University of Denver - Daniels College of Business 2011 — 2013
Master of Business Administration (M.B.A.), Executive MBA
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1996
Bachelor's of Science, Accounting
Connect Transitional Care Management June 2014 - Present
Symbii Home Health and Hospice June 2014 - Present
Snowbasin Resort February 2014 - Present
Snowbasin Resort November 2012 - Present
Five 9's Communications March 2012 - Present
CenturyLink January 1999 - August 2011
Qwest March 1997 - January 1999
U S WEST July 1994 - March 1997
U S WEST May 1990 - July 1994
U S WEST December 1983 - May 1990
Skills
Cisco Technologies, •Leadership and..., •Proficient oral and..., •Consultative selling,..., Wireless, VoIP, Telephony, Telecommunications, •Designing,..., •Advanced skills..., • Northern Telecom,..., • CCIE (Wireless,..., Avaya, Troubleshooting, Cross-functional Team..., IP, Cabling, Networking, Network Security, Network Design, Solution Selling, CRM, Data Center, Wireless Networking, PSIA Level 1 Certified, PSIA Children's...
Education
World Spiritual Health Organization Clinical Pastoral Education CPE 2013 — 2015
Master's Degree, Clinical Pastoral Education
Weber State University 1976 — 1979
Bachelor of Science (B.S.), Communications / Public Relations
Snow College 1972 — 1974
Associate of Science (A.S.), General Studies
Self Employed September 2009 - December 2014
WBS Connect April 2006 - June 2008
Ginger Snap - Retail Store 2002 - 2006
Homestead Court Club September 1996 - April 2003
Battle mountain high school August 1999 - December 1999
Qwest January 1992 - September 1995
AT&T March 1988 - January 1992
NEC Electronics August 1983 - September 1984
Skills
Web Development, Web Design, Customer Product..., Network Design, Project Management, Cross-functional Team..., Public Speaking, PowerPoint, Microsoft Word, Social Media, Strategic Marketing, Marketing, Teaching, Networking, Competitive Analysis, Customer Service, Microsoft Office, Training, Team Building, Research, Event Planning, Management, Marking Analysis, Product training, Promotions, Electronic Newsletters, Revenue Targets, Profit Margins, Human Resources, Employee Relations, Hiring Practices, QuickBooks, Purchasing, Retail Buying, Pricing, Consolidation, Technical Support, Technical Writing, Personnel Management, Sports Coaching, Interviews, Trade Shows, Customer Retention
Education
State University of New York at Stony Brook
Bachelor’s Degree, Electrical Engineering
University of Denver
Information Technology
Colorado Mountain College
Cisco CCNA certificate, System, Networking, and LAN/WAN Management/Manager, 3.9
HMS October 2014 - Present
DynCorp International October 2010 - October 2014
DHL July 2004 - January 2009
Cardinal Logistics Management September 2003 - December 2003
Gainey Transportation Service March 2003 - August 2003
Qwest May 2003 - June 2003
Summit Expedited Logistics October 2002 - March 2003
Nortel Networks January 2000 - October 2002
CSX August 1997 - December 1999
FedEx October 1989 - May 1997
Skills
Security Clearance, DoD, Government Contracting, Logistics, Warehousing, Shipping, Freight, Export, LTL, Trucking, Import, ITAR, Truckload, Operations Management, Supervisory Skills, Contract Management, Program Management, Military, Process Improvement, Logistics Management, Analysis, Management, Government, Military Logistics, Military Operations, Leadership
Education
Texas Woman's University 1986 — 1988
Business Administration and Management, General
PSCU August 2014 - Present
Sprint May 2003 - August 2014
Sprint Nextel May 2003 - August 2014
Qwest Communications 2000 - 2003
Qwest 2000 - 2003
MCI 1993 - 2000
Skills
SIP Trunking, MPLS, Solution Selling, Channel, Co-location, Unified Communications, Telecommunications, Managed Services, Wireless, VoIP, Direct Sales, M2M, Ethernet, Cloud Computing, Selling, IP, Telephony, Strategy, Channel Partners, Hosted Services, Salesforce.com, SIP, T1, SaaS, Professional Services, Data Center, WAN, Strategic Partnerships, Sales
Education
State University of New York at Buffalo 1989 — 1993
Bachelor of Science (BS), Management Information Systems, General
State University of New York at Buffalo - School of Management 1989 — 1993
Bachelor of Science, Business Administration Cum Laude, Business Administration and Management Information Systems
Herkimer High School 1985 — 1989
High School
DIRECTV January 2010 - January 2012
Set and Service Resources 2009 - 2010
Self-Employed 2005 - 2008
Qwest 2004 - 2005
Volt Technical Resources 2004 - 2004
United States Army Reserve 1999 - 2004
Skills
Call Centers, Customer Retention, Telecommunications, Integration, Team Leadership, IT Operations, IT Solutions, Microsoft Office, VoIP, Wireless, Technical Support, Network Administration, Customer Service, Troubleshooting, Computer Hardware, Leadership, Windows 7, Networking, Time Management, Network Security, Active Directory, Software Installation, Management
Education
Stevens-Henager College 2012 — 2015
Bachelor's Degree, Computer Science, 3.60
Trace3 July 2013 - Present
3RP April 2006 - July 2013
Anixter July 2003 - April 2006
Qwest April 2002 - June 2003
Clear Sky Broadband October 2001 - January 2002
Aperian / Fouthstage January 2001 - October 2001
touchMarketing.com January 1999 - August 2000
Skills
Storage, NetApp, Infrastructure, Disaster Recovery, Data Center, Storage Area Networks, Cloud Computing, Virtualization, Enterprise Software, EMC Storage, Isilon, APC, Greenplum, Oracle Database 11GR2, MPP Database, VNX, eVault, i365, Riverbed, NetBotz, Technical Consultation, Nexsan, Assureon, BRS, Sales Management, Sales, Channel Partners, Wireless, SAN, Managed Services, Solution Selling, Integration, Networking, Professional Services, HP, CRM, Big Data, SaaS, NAS, Business Intelligence, Pre-sales, Enterprise Storage, Enterprise Architecture, Storage Solutions, High Availability, Storage Architecture, Deduplication, Solution Architecture, Analytics, Hadoop
Education
South Dakota State University 1992 — 1996
BS Econ, Business Economics and Small Business Management
Fairview Health Services July 2014 - Present
Hearth & Home Technologies November 2013 - March 2014
HealthPartners February 2012 - June 2013
HealthPartners March 2008 - February 2012
Transport America July 2006 - June 2007
Performance Office Papers April 2004 - June 2006
Qwest October 2003 - January 2004
Qwest August 2000 - October 2003
Qwest March 2000 - August 2000
Grossman Chevrolet Cadillac August 1994 - March 2000
Skills
Troubleshooting, Customer Service, Healthcare Information..., Technical Support, Problem Solving
Education
St. Olaf College
Bachelor of Arts (B.A.), Economics
AT&T July 2015 - Present
AT&T November 2013 - July 2015
AT&T May 2003 - November 2013
Qwest March 2002 - May 2003
AT&T March 2001 - March 2002
Skills
MPLS Certified, Graduate of SoCS..., Managed Services, Solution Selling, Unified Communications, MPLS, Account Management, VoIP, New Business Development, Telecommunications, Telephony, Salesforce.com, Sales Presentations, Sales Management, MPLS VPN, Ethernet, IP, Direct Sales, Metro Ethernet, Business Development, CRM, Sales Operations, Co-location
Education
State University of New York College at Potsdam 1991 — 1995
B.A., Speech Communications, Health Science, Writing
Henry Schein, Inc. June 2011 - Present
Henry Schein, Inc January 2006 - May 2011
Henry Schein, Inc. March 2002 - December 2005
Qwest June 1999 - June 2002
Henry Schein, Inc January 1992 - June 1999
Skills
Outside Sales, Training Delivery, Curriculum Design, Strategic Planning, Diversity, Executive Development, Recruiting, Employee Relations, Leadership Development, Employee Training, Talent Acquisition, Employee Engagement, Team Leadership, Organizational..., Interviews, Leadership, Talent Management, Training, Management, Performance Management, Onboarding, Succession Planning, College Recruiting, Career Development, Taleo, FMLA, Change Management, Employee Benefits, Personnel Management, Applicant Tracking..., Strategy, Benefits Administration, Human Resources, PeopleSoft, Executive Search, Vendor Management, Team Building, Sourcing, Technical Recruiting, Internet Recruiting, Process Improvement, Staffing Services, Contract Recruitment, Customer Retention, Temporary Staffing, Sales Operations, Employee Relationships
Education
St. John's University 1982 — 1986
Bachelor's Degree, Political Science and Government, Communication
Pride HCS August 2014 - Present
Lauren Mckenna October 2011 - July 2013
Qwest March 2005 - March 2007
Skills
Customer Service, Microsoft Excel, Microsoft Word, Call Centers, Process Improvement, PowerPoint, Outlook, Data Entry, Troubleshooting, Time Management
Education
Texas School of Business-North 2014 — 2015
Patient Care Technician, Medical/Clinical Assistant, .
Roosevelt High School 1997 — 1999
high school diplomas, High School/Secondary Diplomas and Certificates
AIG September 2014 - Present
Falcon Steel November 2011 - May 2014
BNC - Business Network Consulting November 2007 - November 2011
QSE Technologies May 2002 - November 2007
Verado March 1999 - November 2001
Qwest August 1997 - February 1999
SWT Methodist Hospital July 1994 - July 1997
ACS Dataline July 1992 - July 1994
Skills
VMware, IT Management, Active Directory, Disaster Recovery, Troubleshooting, Project Management, IT Operations, Business Analysis, Microsoft SQL Server, Windows Server, SharePoint, ITIL, IT Solutions, IT Strategy, Data Center, Microsoft Technologies, System Deployment, DNS, VMware ESX, Blackberry Enterprise..., Firewalls, Citrix, Cisco Technologies, Hardware, Technical Support, SCCM, SAN
Education
Texas A&M University
Bachelors of Science, Electronics Engineering Technology
Mortgage TrueView January 2013 - Present
WorkSafe/ Beacon OHSS August 2009 - June 2012
NANA Development Corporation May 2008 - September 2009
Qwest May 1998 - March 2005
FDIC October 1992 - May 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, C++, C, Teaching, HTML, Java, Public Speaking, Editing, Strategic Planning, Negotiation, Budgets, Management
Education
The George Washington University - School of Business
Comcast August 2015 - Present
Bullpen Consulting October 2013 - Present
pureIntegration January 2015 - July 2015
Broadview Networks June 2014 - December 2014
Comcast October 2010 - October 2013
Comcast November 2003 - October 2010
Comcast Commercial Online 2000 - 2003
Qwest September 1997 - November 2000
Telkom Associates 1990 - 1997
Skills
Cross-functional Team..., Customer Satisfaction, Program Management, Telecommunications, Ethernet, Wireless, Broadband, Networking, Management, Strategy, Product Management, Training, Process Improvement, Start-ups, Sales Operations, Enterprise Software
Education
St. Mary's College of Maryland 1985 — 1987
XO Communications March 2015 - Present
CoachFrank LLC September 2001 - March 2015
Avante Leadership Group September 2013 - September 2014
Wings Business Coaching, LLC (Get Clients Now!) December 2009 - March 2012
Colorado Careers 2008 - 2009
Verizon Business 2007 - 2009
ITI Information Technology Institute 1999 - 2001
Qwest 1999 - 2000
Internet Communications 1997 - 1998
MCI August 1983 - January 1997
Skills
Leadership Development, Management Development, Coaching, Executive Coaching, Talent Management, Business Strategy, Sales Management, Customer Relations, New Business Development, Executive Management, Management Consulting, Public Speaking, Small Business, Customer Service, Leadership, Marketing, Strategic Partnerships, Business Development, Consulting, Sales, Strategy, Management, Team Building, Team Leadership, Organizational..., Training, Start-ups, Marketing Strategy, B2B, Account Management, CRM, Solution Selling, E-commerce, Entrepreneurship, Program Management, Project Planning, Team Management, Mergers & Acquisitions, Career Development, Networking, Negotiation, Product Development, Career Counseling, Nonprofits, Executive Development, Call Centers, Integration, Workshop Facilitation, Motivational Speaking, Business Coaching
Education
State University of New York College at Potsdam 1977 — 1981
BA, Music Education
EMC July 2012 - Present
Navigant Technologies November 2006 - March 2015
ITCottage December 2011 - February 2013
Long View Systems 2005 - 2006
Archstone 2001 - 2005
Qwest 1999 - 2001
Vitrex Corp. 1997 - 1999
IBM 1996 - 1997
Skills
SAN, NAS, EMC Storage, NetApp, ITIL, VMware, Microsoft Operating..., IIS, Hyper-V, Backup Exec, Cisco Technologies, Microsoft Certified..., PMP, ITIL v3 Foundations..., HP EVA, Brocade, Technical Recruiting, Storage, Enterprise Software, VMware ESX, Microsoft SQL Server, Storage Area Networks, Active Directory, Virtualization, Servers, Disaster Recovery, Microsoft Exchange, Cloud Computing, Citrix, Hardware, vSphere, VDI, Data Center, Professional Services, High Availability, VMware Infrastructure, Backup Solutions, Leadership, Management, Entrepreneurship, Real Estate, VCP, MCSE, Cisco, Project Management, Project Planning, Team Leadership, Sales, Sales Management, Real Estate Investor
Education
University of Colorado at Boulder 1993 — 1996
BS, Economics and Psychology
Richard Stockton College of New Jersey 1992 — 1993
Bachelor of Science - Economics, Psychology
Mainland Regional High School 1988 — 1991
Diploma, AP and Honors
CenturyLink December 2013 - Present
Clearwire January 2012 - October 2013
Clearwire January 2010 - December 2011
Microsoft (Volt/V April 2008 - November 2009
Panda Perio November 2007 - April 2008
Alaska USA Federal Credit Union January 2007 - November 2007
Qwest November 2005 - October 2006
Qwest July 2004 - November 2005
Qwest July 2002 - July 2004
Verizon Wireless October 1999 - January 2001
Skills
CRM Integration, Salesforce.com, Cross-functional Team..., Management, Sales Operations, Account Management, Sales Management, Direct Sales, Process Improvement, Sales
Education
Tacoma Community College 2000 — 2003
Associates of Arts Science
University of Minnesota December 2012 - Present
Enventis June 2006 - December 2012
Enventis -a subsidiary of HickoryTech June 2006 - November 2012
Qwest August 2004 - June 2006
Qwest August 2000 - August 2004
USWest -Business & Government Solutions August 1998 - June 2000
USWest -Business & Government Solutions August 1996 - August 1998
Skills
Telecommunications, Market Analysis, Product Management, Marketing, Marketing Strategy, Competitive Analysis, Pricing, Managed Services, Sales, Customer Service, Networking, Account Management, Strategic Planning, Solution Selling, Direct Sales
Education
Carlson School of Management 2012 — 2012
Leadership Duluth 2012 — 2012
The College of St. Scholastica 2010 — 2012
MBA
The College of St. Scholastica
Bachelor of Arts
Silicon STEM Academy July 2015 - Present
MegaPath May 2012 - Present
MegaPath January 2013 - June 2015
MegaPath Inc. January 2012 - October 2012
IP5280 Communications Sold To MegaPath January 2006 - January 2012
EchoStar 2001 - 2004
Qwest Communications 1999 - 2002
Qwest 1999 - 2001
MCI 1986 - 1999
MCI Telecommunications 1986 - 1999
Skills
Telecommunications, Cloud Computing, Strategic Partnerships, Product Management, Solution Selling, Wireless, VoIP, SaaS, Managed Services, Management, Computer Programming, STEM Education, Electronics, Acoustic Guitar
Education
The George Washington University - School of Business 1988 — 1995
MBA, Marketing
University of Richmond 1982 — 1986
BA, Economics, Business, Marketing
CenturyLink Business October 2013 - Present
CenturyLink Business December 2011 - Present
CenturyLink October 2011 - April 2012
CenturyLink July 2007 - December 2011
Qwest July 2006 - July 2007
Qwest September 2002 - June 2006
Intermedia Communications June 2000 - August 2002
CapRock September 1998 - July 2000
Skills
Lead Generation, Marketing Communications, Marketing Research, Market Research, Event Management, Press Releases, Social Networking, Campaign Management, Internal Communications, Program Management, Competitive Analysis, SAP HANA, Cloud Computing, MPLS Networking, Marketing, Telecommunications, Marketo, Salesfore.com, Online Marketing, Marketing Strategy, Leadership, Management, Sales Operations, Sales, Sales Process, Solution Selling, Salesforce.com
Education
Leadership Ascent for Women 2014 — 2015
Organizational Leadership
Southern Methodist University - Cox School of Business 2006 — 2007
Graduate Certificate, Marketing
University of New Orleans 1997 — 1998
Biology, Biology, Chemistry
Schreiner College 1993 — 1994
Biology, Chemistry
Pittman Group Consulting LLC September 2014 - Present
Western Union June 2012 - July 2014
CenturyLink (formerly Qwest Communications) March 2011 - July 2011
QWEST COMMUNICATIONS CORP June 2008 - March 2011
Qwest October 2006 - June 2008
Qwest Communications May 2005 - October 2006
Molson Coors Brewing Company June 2000 - May 2005
Texaco 1998 - 2000
Environmental Consulting 1990 - 1991
Burlington Environmental 1990 - 1991
Skills
Strategy, Pricing, Analytics, Marketing Strategy, Product Marketing, Project Management, Brand Management, Program Management, Product Management, Business Strategy, Strategic Partnerships, Analysis, Online Marketing, Management, Segmentation, Product Development, Vendor Management, Integrated Marketing, Operations Management, Market Research, Marketing, Sales, Budgets, Competitive Analysis, Financial Modeling, Cross-functional Team..., Telecommunications, Data Analysis, Customer Insight
Education
Saint Lawrence University
Bachelor's Degree, Geology
The University of Chicago - Booth School of Business
Master of Business Administration (M.B.A.), Finance
University of Nebraska-Lincoln
MS, Geology
BNY Mellon 2003 - Present
The Bank of New York Mellon 2003 - Present
Qwest 1997 - 2002
Qwest Communications 1997 - 2002
EDS January 1992 - June 1997
Education
Stevens Institute of Technology 1990 — 1992
MS, Computer Science
Xidian University
IPC Systems, Inc. April 2012 - Present
BT April 2007 - April 2012
Bloomberg February 2006 - March 2007
Conversent Communications March 2004 - February 2006
Qwest 2002 - 2004
Equant 2001 - 2001
MCI 1996 - 2001
Skills
Telecommunications, WAN, Service Delivery, Networking, MPLS, Program Management, Frame Relay, Managed Services, VoIP, T1, Data Center, Management, Customer Satisfaction, Project Management, IP, Integration, Vendor Management, Unified Communications, ATM networks, Cisco Technologies, MS Project, Network Design, Training, IT Service Management, SIP, LAN-WAN, Wireless, Ethernet, Switches, Network Architecture, Pre-sales, ITIL, Telecom BSS
Education
State University of New York College at Cortland 1990 — 1993
Bachelor of Arts (B.A.), History
Charter Communications June 2015 - Present
Open Technology Solutions April 2008 - Present
Symantec November 2006 - March 2008
U S WEST Communications November 1994 - November 2006
U S WEST (Qwest) November 1994 - November 2006
Qwest 1994 - 2006
US West 1993 - 2006
Skills
Digital Imaging, Unix, Cluster, HP-UX, Oracle, Solaris, Brocade, Performance Tuning, EMC Storage, High Availability, Shell Scripting, Cloud Computing, Disaster Recovery, Integration, SAN, Data Center, VMware, VMware ESX, Virtualization, Servers
Education
South Dakota School of Mines and Technology 1986 — 1992
EE, EE
St. Martins Academy 1982 — 1986
College Prep, High School/Secondary Diplomas and Certificates
Actionet September 2013 - Present
AT&T April 2007 - November 2011
Qwest Communications June 1999 - December 2006
Qwest 1999 - 2006
American Red Cross / Ciber Inc. 1997 - 1999
Booz Allen Hamilton January 1995 - January 1997
AOL 1994 - 1995
Skills
IP, SDLC, Juniper, Firewalls, Computer Security, Network Security, Ethernet, Switches, TCP/IP, F5 BigIP, srx, Juniper Switches, JUNOS, ScreenOS, Cisco IOS, VLSM, ACLS, BGP, OSPF, Policy Based Routing, Wireshark, tcpdump, Visio, Fluke, Load Balancing, Network Architecture, VLAN, VRF, Frame Relay, LAN-WAN, MPLS, Cluster
Education
The George Washington University 1997 — 1999
Master of Science in Electrical Engineering, Telecommunications & Computers
The George Washington University 1997 — 1999
Master of Science (MS), Electrical, Electronics and Communications Engineering
Qwest
Skills
ASP.NET, ASP.NET AJAX, Microsoft SQL Server, JavaScript, jQuery, jQuery UI, SSIS
Education
Texas Lutheran University 1994 — 1998
P1 Media July 2007 - Present
Qwest May 2002 - October 2006
Skills
Telecommunications, Financial Modeling, Financial Analysis, Business Analysis, Forecasting, Process Improvement, Call Centers, Analysis, Vendor Management, Competitive Analysis, Sarbanes-Oxley Act, Cross-functional Team..., Project Management, Strategy, Budgets, Management, Finance, Leadership, Strategic Planning, Program Management, Microsoft Excel, Account Management, Variance Analysis, Customer Service, Product Management
Education
State University of New York College at Geneseo 1979 — 1983
Management Science
XO Communications June 2011 - Present
Qwest November 2008 - June 2011
Frontier Communications November 2004 - October 2008
Frontier Communication Company November 2004 - October 2008
MCI National Accounts January 1997 - January 2005
MCI January 1999 - November 2004
MCI/Worldcom 1996 - 2004
Executone Business Solutions January 1995 - January 1997
Skills
Sales Management, Telecommunications, Channel, Selling, CPE, Contract Negotiation, Managed Services, Consultative Selling, Solution Selling, Colocation, Unified Communications, Cloud Computing, Professional Services, Salesforce.com, VoIP, MPLS, Co-location, Data Center, Call Centers, Management, Enterprise Software, Direct Sales, IP, Strategic Partnerships, Sales, Strategy, Channel Partners, SaaS
Education
State University of New York College at Brockport 1982 — 1986
State University of New York, Brockport
Bachelor of Science, Business Administration
Qwest Software ENGQwest Communications1997 - Present
Qwest Wireless 1997 - Present
Education
St. Francis University 1975 — 1979
Dell October 2013 - Present
Dell SecureWorks July 2013 - 2015
Dell SecureWorks July 2013 - September 2013
Windstream Communications December 2012 - July 2013
AT&T September 2003 - February 2010
T September 2003 - February 2010
Logical Integration, Inc January 2002 - August 2002
Qwest April 2000 - February 2002
Qwest April 2000 - February 2002
Skills
DSTS, DCS, Sarts,..., VoIP, T1, Ethernet, VPN, Internet Services, Voice Mail, Frame Relay, Provisioning, Telecommunications, Remedy, Troubleshooting, Business Analysis, WAN, LAN/WAN, MPLS, DS3, PMP, Process Engineering, Sales Support, Network Engineering, Data Center, Network Design, ATM, Quality Assurance, Vendor Management, E911, Outside Plant, Cisco, Network Operations, IP, Fiber, Private Line, Telephony, Wireless, DWDM, DSL, PBX, Cabling, Switches, T3, Routers, Project Plans, Visio, Avaya, DS0, Cisco Technologies, ATM networks, Juniper, Managed Services
Education
South Carolina State University
B.S., Pre-Medicine/Pre-Medical Studies
Key Equipment Finance November 2006 - Present
AT&T December 2005 - November 2006
Qwest October 2002 - June 2005
Dell January 1999 - June 2002
Skills
Finance, Sales, Leadership, Credit, Portfolio Management, Financial Analysis, Banking, Financial Services, Relationship Management, Process Improvement
Education
Texas State University
Deloitte & Touche 2010 - Present
qwest July 2006 - December 2009
Cogent Communications December 2000 - July 2005
StarMedia Network 1999 - 2000
starmedia 1999 - 2000
Skills
Cloud Computing, Virtualization, Unix, Data Center, Disaster Recovery, Solaris, Linux, Integration, Telecommunications, Perl, Security
Education
The Cooper Union for the Advancement of Science and Art 1995 — 1999
TASC, Inc. November 2011 - Present
XO Communications February 2006 - November 2011
XO Communications July 2004 - February 2006
Qwest October 2002 - October 2003
Qwest Communications May 2001 - October 2002
LCI October 1996 - May 2001
Accenture 1992 - 1996
Accenture 1991 - 1992
Accenture 1986 - 1991
Education
University of Virginia 2012 — 2014
Graduate Certification in Procurement and Contracts Management
University of Virginia 2002 — 2003
Masters, MS - Management of Information Technology
Syracuse University 1981 — 1985
BS, MIS & Finance
Wootton HIgh School
Qwest/CenturyLink 2007 - Present
Qwest March 2004 - July 2007
Qwest March 2004 - July 2007
Skills
Process Improvement, Business Requirements, Telecommunications, Cloud Computing, VoIP, Vendor Management, PMP, SDLC, Business Analysis, Requirements Analysis, Visio, Management, Program Management, Business Process..., Software Project..., Integration, Agile Methodologies
Education
Temple University 1999 — 2004
Bachelor of Business Administration (BBA), Management Information Systems, General
Temple University - Fox School of Business and Management 1999 — 2004
Bachelor of Business Administration, Management Information Systems
University of Maryland University College July 2007 - Present
QWEST July 2004 - Present
CenturyLink 2004 - Present
Qwest Communications 2004 - Present
CenturyLink 2004 - Present
Johns Hopkins University January 1996 - Present
Johns Hopkins University July 1995 - Present
Verizon July 2002 - November 2003
Verizon January 1975 - January 2003
Bell Public Communications January 1999 - January 2002
Skills
Program Management, Cross-functional Team..., Telecommunications, Marketing, Vendor Management, Process Improvement, PMP, Project Management, Managed Services, Proposal Writing, RFP, Project Portfolio..., Strategic Planning, VoIP, Cloud Computing, Team Leadership
Education
The Johns Hopkins University - Carey Business School 1988 — 1994
Master of Administrative Science, Organization Development
The Johns Hopkins University 1987 — 1990
Master of Administrative Science, Management
GW (GEORGE WASHINGTON UNIVERSITY)
Master, Science; Applied Behavioral Science
University of Maryland
Bachelor of Science, Business Administration
University of Maryland University College
Master's Certificate, Commercial Project Management
tw telecom September 2012 - Present
tw telecom 2006 - 2012
Time Warner Telecom 2003 - 2006
Qwest 1999 - 2003
Skills
Managed Services, CRM, SIP Trunking, Unified Communications, Team Building, Co-location, Sales Management, Customer Service, VoIP, MPLS, Telecommunications, Telephony, Data Center
Education
The Ohio State University 1994 — 1998
Bachelor of Arts (B.A.), Communications/Journalism
Various 2012 - Present
Vocus 2005 - 2011
HeavyHammer/New Media Solutions 2003 - 2005
Criswell Automotive 2002 - 2003
Qwest 2001 - 2001
InterNext Communications 2000 - 2000
Global Crossing Conferencing 1998 - 1999
AT&T 1978 - 1998
Marriott International 1976 - 1977
Skills
Salesforce.com, Account Management, Sales, Lead Generation, Direct Sales, Selling, Sales Presentations, Project Management, SaaS, Solution Selling, Software Solution Sales, New Business Development, B2B, Sales Process, Cold Calling
Education
The George Washington University 1975 — 1977
Master of Arts (M.A.)
Temple University 1966 — 1970
Bachelor's degree
Seattle Area Business Account ExecutiveSprint North SupplyJanuary 2001 - September 2001
Qwest March 1999 - February 2001
GTE June 1998 - February 1999
MOBILECOMM May 1996 - March 1998
Mobile One Auto Sound May 1990 - August 1995
Skills
Social Services, Nonprofits, Crisis Intervention, Community Outreach, Case Managment, Psychotherapy, Case Management, Mental Health, Program Development, Account Management
Education
SUNY at Stony Brook 2007 — 2010
Master of Arts, Liberal Studies / Education
Stony Brook University 2007 — 2010
Master's Degree, Education
University of Washington 2000 — 2003
BA, Sociology
University of Washington 2000 — 2003
Bachelor of Arts, Sociology
Ciena September 2006 - Present
Qwest 1998 - 2006
Qwest Government Services 1998 - 2006
Verizon 1990 - 1998
Skills
Managed Services, MPLS, Telecommunications, Ethernet, Fiber Optics, IP, VoIP, Channel, Solution Selling, Dark Fiber, Data Center, Network Design, Cloud Computing, Carriers, DWDM
Education
The Johns Hopkins University 1992 — 1996
Master of Science (MS), Johns Hopkins
Towson University 1982 — 1986
Bachelor of Science (BS), Business Administration and Management, General
Optum May 2014 - Present
UnitedHealthcare January 2012 - May 2014
UnitedHealth Group 2005 - December 2011
Qwest 2000 - 2005
Qwest Communications 1985 - 2005
U S WEST 1985 - 2005
U S WEST Communications 1985 - 2000
Skills
Construction, Cross-functional Team..., Call Center, Strategic Planning, Process Improvement, Account management, Team Building, Call Centers, Change Management, Leadership, Business Process..., Vendor Management, Strategy, Program Management, Management, Project Management, Account Management, Forecasting, Executive Management, Business Analysis
Education
University of Minnesota - Carlson School of Management 1986 — 1989
MBA, Marketing
St. Catherine University 1981 — 1985
BA, Mathematics
Primrose School of Woodbury October 2007 - Present
Qwest February 1999 - June 2007
QC Data September 1996 - February 1999
Skills
Project Management, Telecommunications, Management, Leadership, Entrepreneurship, Microsoft Office, Public Speaking, Sales
Education
St. Cloud State University 1991 — 1996
B.A., Geography
Windom Area High School 1986 — 1991
CenturyLink November 2014 - Present
CenturyLink April 2011 - November 2014
CenturyLink May 2010 - April 2011
CenturyLink May 2009 - May 2010
Qwest Communications January 2006 - May 2009
Qwest Communications January 2001 - January 2006
Qwest January 2000 - January 2001
Packard Bell NEC January 1999 - January 2000
Packard Bell NEC January 1994 - January 1999
Skills
Process Improvement, Performance Management, Call Center, Collective Bargaining, Management, HRIS, Employee Relations, Training, Recruiting, Call Centers, Customer Retention, Personnel Management, Employee Engagement, Strategic Planning, Coaching, Incentive Programs, Leadership, Vendor Management, Interviews, Employee Benefits, Job Descriptions, Temporary Placement, Compensation & Benefit, Human Resources, Job Analysis
Education
Westminster College 1997 — 2000
MBA, Human Resource Management
Southern Utah University 1990 — 1992
Bachelors of Science, Communications; Minor Business Administration
Western Wyoming Community College 1988 — 1990
Associates of Art, General Studies
Interactive Intelligence May 2014 - Present
AOTMP July 2013 - April 2014
Comcast July 2012 - July 2013
CenturyLink December 2009 - May 2012
Qwest December 2009 - January 2011
US Metropolitan Telecom, LLC October 2008 - December 2009
PAETEC April 2004 - September 2008
Gartner 2000 - 2004
AT&T 1990 - 1997
Skills
Sales Management, Telecommunications, Solution Selling, Leadership, VoIP, Direct Sales, Account Management, MPLS, Salesforce.com, Sales Process, Unified Communications, IP, Co-location, B2B, Customer Retention, Telephony, Data Center, Ethernet, SIP Trunking, Strategic Partnerships, Business Development, Team Leadership, Team Building, Networking, Call Centers, Managed Services, Sales, Sales Operations, Management, P&L Management, Selling, SaaS, Channel Partners, Wireless, Cloud Computing, Cold Calling, Marketing Strategy, Lead Generation, Professional Services, Enterprise Software, Sales Presentations, Go-to-market Strategy, Product Management, Analytics
Education
Syracuse University 1992 — 1994
University of North Carolina at Wilmington 1985 — 1988
Cazenovia 1981 — 1985
Arrow Systems Integration May 2011 - Present
Arrow Electronics December 2008 - May 2011
Self-Employed July 2001 - April 2010
Arrow Electronics July 2000 - November 2008
Arrow Electronics June 2006 - September 2006
Qwest November 1999 - March 2000
Skills
Citrix, Information Technology, VMware, Citrix Metaframe, Servers, vSphere, VMware ESX, Active Directory, VMware Infrastructure, Computer Hardware, VDI, Disaster Recovery, Virtualization, Windows Server, System Administration, IT Operations, Process Improvement, Server Architecture, DNS, Cisco Certified, Rackwise, DCIM, VMware SRM, Hardware, Cisco UCS, Cisco Technologies, NetApp, EMC Storage, Microsoft Exchange, Switches, System Deployment, Integration, Troubleshooting, Technical Support, Network Security, Infrastructure..., Infrastructure, Software Installation, WAN, Data Center, Enterprise Software, Networking, ITIL, Storage, Enterprise Architecture, Cloud Computing, Network Administration, LAN-WAN
Education
Texas A&M University-Corpus Christi 1992 — 1996
B.S., Applied Kinesiology
King High School 1985 — 1988
Western Union August 2014 - Present
Independant Consultant January 2014 - April 2014
Advanced Technology Group June 2012 - December 2013
TeleTech February 2011 - April 2012
Dish Network, LLC February 2010 - March 2011
GREAT WEST LIFE & ANNUITY June 2004 - October 2009
GREAT WEST LIFE & ANNUITY August 2002 - June 2004
Agilent Technologies January 2001 - January 2002
QWEST March 2000 - September 2000
JCIT International January 1999 - January 2000
Skills
Agile Methodologies, Quality Assurance, Software Documentation, Windows, Unix, Architecture, Testing, Test Planning, SDLC, Requirements Analysis, Integration, Cloud Computing, Vendor Management, CRM
Education
St. Mary's University 1988 — 1989
MS, Computer Information Systems Management
Angelo State University 1979 — 1985
BS, Computer Science
Qwest October 2000 - Present
- 1996 - 2010
Qwest 2007 - 2009
Skills
Call Centers, Managed Services, Sales Operations, Telecommunications, Solution Selling, MPLS
Education
Texas State University
BA
iCat 2007 - Present
Qwest 2005 - 2007
Beecher Carlson (formerly RiskCap) 2002 - 2005
2-10 Home Buyers Warranty 1999 - 2002
Johnson Lambert LLP 1995 - 1999
Skills
Financial Reporting, GL/AR/AP/Payroll/Benefit..., GAAP Research, Internal Controls, Data/Variance Analysis, Tax Compliance &..., Budgeting, Forecasting, Cash Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, SQL, VBA, Microsoft Dynamics GP, Microsoft Integration..., Microsoft FRx, Microsoft Management..., Microsoft Forecaster, Microsoft SQL Reporting..., U-Linc, Oracle E-Business Suite, QuickBooks, PeopleSoft, Peachtree, GEAC, ADP Payroll, Ceridian Payroll System, Paychex, Caseware, ACL, ATX Max, Fast-Tax, TaxWise, Kleinrock's Tax Expert, CCH Accounting Research..., KPMG Accounting..., RIA Checkpoint
Education
State University of New York College at Plattsburgh 1991 — 1995
B.S., Accounting, Graduated Magna Cum Laude, cumulative GPA: 3.70, GPA in major: 3.92
Qwest January 2007 - April 2011
Qwest January 2006 - January 2007
Qwest January 2004 - January 2006
Qwest January 2002 - January 2004
Education
Texas State University 1994 — 1999
BA, Communications
immixGroup, Inc. July 2006 - Present
Siebel Systems March 2003 - May 2006
Inktomi 2000 - 2002
Qwest December 1998 - 2000
Education
The George Washington University Law School 1989 — 1992
JD, Law
Convergenz, LLC 2011 - Present
Online Resources 2008 - 2010
Qwest 1998 - 2007
MCI 1985 - 1997
Education
The George Washington University - School of Business
MS Project Management, Project Management
PESystems, Inc. December 2008 - Present
CellExchange 2008 - 2009
MicroPact, Inc November 2004 - April 2008
Applied Engineering Management April 2003 - November 2004
USAA August 2002 - April 2003
Karta Technologies November 2001 - August 2002
Qwest May 2000 - June 2001
DynCorp I&ET 1998 - 2000
BMHS 1990 - 1991
BMHS 1990 - 1991
Skills
Quality Assurance, Program Management, Air Force, Security Clearance, Process Improvement, DoD, Government, Defense, Proposal Writing, Requirements Analysis, Government Contracting, Troubleshooting, Project Management, Top Secret, Military, Systems Engineering, Testing, Information Assurance, Earned Value Management, Security+, Microsoft Office, Project Planning, Command, Configuration Management, Security, PMP, Integration, National Security, Analysis, MS Project, Cross-functional Team..., Military Operations, Requirements Management, Resource Management, Software Project..., Engineering Management, Six Sigma, Risk Management, Operational Planning
Education
St. Edward's University 1981 — 1987
BA, Photocommunications
Accuoss April 2014 - Present
Accuoss April 2014 - Present
CenturyLink September 2012 - March 2014
CenturyLink April 2011 - August 2012
Qwest 2003 - October 2011
Verado 2001 - 2002
International Network Service 1997 - 2001
Skills
Cisco Technologies, Ethernet, MPLS, Managed Services, Network Administration, Telecommunications, Network Design, WAN, IP, Network Architecture, NMS, VoIP
Education
Texas A&M University 1993 — 1997
Bachelors, Computer Science & Engineering
TailWind Voice & Data October 2013 - Present
Telepro Communications May 2012 - October 2013
Qwest Communications/CenturyLink October 2006 - March 2012
Qwest April 2005 - October 2006
Qwest April 2005 - October 2006
AmeriCom, Inc September 2004 - April 2005
Telesales, Qwest Communications November 2002 - September 2004
Qwest September 2000 - November 2002
Qwest March 2000 - September 2000
Skills
Telecommunications, Sales, Project Management, Managerial, Enterprise Software, Customer Service, Managed Services, T1, VoIP, MPLS, Provisioning, Wireless, Vendor Management, Service Delivery, IP, Ethernet, Management, Sales Operations, Solution Selling, Co-location, Unified Communications, SIP Trunking
Education
St. Cloud State University - Herberger Business School 1988 — 1992
BS, Marketing
Rosemount Sr High 1983 — 1987
Meta Payment Systems April 2013 - Present
Meta Payment Systems October 2009 - April 2013
Meta Payment Systems February 2008 - October 2009
Qwest February 2006 - February 2008
Qwest May 2005 - January 2006
Hy-Vee Food Store April 1999 - April 2005
Skills
Microsoft Office, Business Process..., Business Process Mapping, Process Improvement, Visio, Quality Assurance, SharePoint, Facilitators, Training Delivery, Business Process, Call Centers, Risk Management, Payments
Education
University of Sioux Falls 2006 — 2009
MBA, International Growth
South Dakota State University 2001 — 2005
B.A., Communication Studies; Spanish; Business
Comcast Cable 2002 - 2009
Qwest Communications 1999 - 2002
Qwest 1992 - 2002
Qwest Communications 1997 - 1999
Qwest Communications 1996 - 1997
Qwest Communications 1994 - 1996
Qwest Communications 1992 - 1994
Education
St. Cloud State University
Bachelor of Science, Business Management
Clearwire distributor wireless consultantUS Cellular2002 - 2004
Qwest 2000 - 2003
MCI WorldCom 1996 - 2001
worldcom 1996 - 2000
pickens kane 1985 - 1994
savin corporation 1985 - 1988
Education
St. Joseph's College (IN) 1976 — 1981
BS, Business Administration
MegaGate Broadband September 2008 - October 2013
Onvoy September 2002 - June 2006
Qwest June 1991 - November 2001
Skills
Troubleshooting, Call Center, Adtran, Telecommunications, VoIP, Technical Support, Customer Service, Training, Visio, Network Administration, Management, Project Management, Team Leadership, Wireless, Routers, WAN, Leadership, Networking, Account Management, SIP, Call Centers
Education
Project Management Institute 1999 — 2000
PMP, Project Management
University of Minnesota-Twin Cities 1989 — 1991
Master of Business Administration (M.B.A.), Business
College of St. Catherine 1983 — 1985
Bachelor of Arts (BA), Communication, General
Time Warner Cable Business Class March 2015 - Present
CenturyLink June 2011 - March 2015
Qwest September 2010 - June 2011
Qwest May 2007 - September 2010
Qwest March 2005 - May 2007
Skills
Co-location, Long Distance, SIP Trunking, Managed Services, Private Line, Solution Selling, MPLS, Unified Communications, VoIP, Ethernet, Telephony, SIP, WAN, CPE, DWDM, Customer Retention, Miller Heiman, Telecommunications, Salesforce.com, Business Development, Cloud Computing, Hosted Services, Metro Ethernet, Networking, PRI, Sales, T1
Education
The University of Texas at Arlington 1980 — 1982
Marketing
Southwestern Assemblies of God University 1978 — 1980
Full Sail University DJ / Show hostRadio K / KUOMApril 2011 - June 2012
US Army May 2006 - October 2010
Qwest January 1998 - September 2005
Skills
Order typing, Customer Service, Call Center, Janitorial
Education
University of Minnesota-Twin Cities 2011 — 2012
Communication and Media Studies, 2.9
St. Cloud State University 1992 — 1997
Bachelor's degree, Elective Studies, 2.88
Comcast April 2014 - Present
CenturyLink July 2007 - April 2014
Qwest July 1999 - July 2007
Skills
Training, Performance Management, Human Resources, Call Centers, Telecommunications, Employee Relations, Conflict Resolution, Team Building, Recruiting, Leadership, Vendor Management, Labor Relations, Onboarding, Coaching, Employee Engagement, Program Management, Security, Management, Workforce Planning, Policy, Process Improvement, Cross-functional Team...
Education
Stephen F. Austin State University
Bachelor's degree, Criminal Justice
CIGNA May 2013 - Present
CIGNA June 2011 - April 2013
Verizon Business April 2008 - June 2011
UnitedHealth Group April 2006 - April 2008
FishNet Security June 2005 - April 2006
UnitedHealth Group August 2004 - June 2005
Qwest June 1996 - August 2004
MINNESOTA ARMY NATIONAL GUARD February 1990 - February 1999
Skills
Network Engineering, VPN, Cisco Technologies, Network Design, Data Center, BGP, Network Security, Switches, Routing, Routers, OSPF, MPLS, Integration, Security, Network Architecture, Wireless, QoS, Disaster Recovery, VoIP, WAN
Education
St. Mary's University
B.S, Applied Information Technology
Charter Business December 2013 - Present
Charter Business October 2012 - Present
Charter Business October 2006 - Present
Qwest June 2004 - October 2006
Qwest June 2004 - October 2006
Skills
Sales Management, Contract Negotiation, Event Planning, Multi-Dwelling Account..., B2B Fiber and Coax Sales, Sales, Management, Telecommunications, Training, Strategic Partnerships, Marketing, Negotiation, Program Management, Team Building, Direct Sales, Sales Operations
Education
St. Cloud State University 2000 — 2004
Business, Marketing
Verizon January 2012 - Present
Verizon February 2003 - Present
ADC October 2000 - November 2002
Qwest August 1999 - October 2000
Cisco Systems May 1998 - June 1999
Bay Networks May 1996 - April 1998
GTE March 1994 - April 1996
Networth 1993 - 1994
Memorex Telex 1991 - 1993
NYNEX 1989 - 1991
Skills
Product Marketing, Cisco Technologies, Sales Operations, Vendor Management, Strategy, Business Development, Switches, Unified Communications, Management, Training, Telecommunications, Enterprise Software, Cloud Computing, VoIP, Ethernet, Sales Enablement, MPLS, Sales Engineering, Solution Architecture, WAN, Product Development, Leadership, Project Management, Network Design, Selling, Marketing, Managed Services, Channel Partners
Education
Stephen F. Austin State University 1981 — 1985
Bachelor of Science, Geology
Hill Horticulture, Inc. September 2011 - Present
Ledcor 2009 - 2011
Qwest 1998 - 2006
Education
Texas A&M University-Commerce 1995 — 1997
bs, criminal justice
Rodan + Fields December 2011 - Present
Sacred Heart Childrens Hospital June 2004 - Present
Qwest January 1982 - January 2001
Education
Spokane Community College 1998 — 2003
Associates Degree Nursing, Nursing
Central Valley High School
Littleton High School, Littleton, CO May 2011 - Present
Qwest April 1993 - August 1999
Keystone Resort January 1989 - May 1991
The Coca-Cola Company July 1988 - January 1990
Skills
College Counseling, College Financial Aid..., College Application..., Work with Parents &..., Curriculum Development, College Search &..., Teaching, Kids, Educational Technology, College Scholarship..., Listening, K-12, Marketing Communcations, Public Speaking, Event Management, Event Planning, Coordinating Events, Coordinating Tasks, Coordinating Programs, Staff Development
Education
The University of Texas at Austin 1986 — 1988
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Stanford University 1978 — 1982
Bachelor of Science (B.S.), Geology/Earth Science, General
Qwest January 2004 - June 2005
Qwest June 1999 - December 2004
Skills
MySQL, Start-ups, Web Development, HTML, Business Development, Project Management, Software Development, Entrepreneurship, SQL, Business Strategy, CIO, Cisco Technologies, Juniper, Nortel, SDLC
Education
The George Washington University 2007 — 2008
Master of Arts (M.A.), Management Information Systems
CIO university
Certificate
Qwest 1972 - 2009
Skills
Customer Service ...
Education
St. Cloud State University 1971 — 1972
St. Catherine University
Information Technology
Mindware July 2012 - Present
MindWare Brainy Toys for Kids of All Ages March 2005 - Present
Qwest January 2000 - March 2004
Skills
Design Development, Concept Development, Sales and Marketing, Team Leadership, Project Management, InDesign, Design Research, Telecommunications, Graphic Design, Adobe Creative Suite, Furniture, Sketching, Photoshop, Space planning, Product Development, Illustrator, Rendering
Education
The Art Institutes International-Minnesota 2005 — 2012
Bachelor of Science, Interior Design
CenturyLink April 2011 - Present
Qwest March 2004 - March 2011
Two Degrees May 2003 - March 2004
Education
Sterling College 1999 — 2003
Bachelor of Arts (BA), Business Administration
FairPoint Communications August 1999 - Present
Qwest May 1967 - May 1997
Education
University of Southern Maine 2007 — 2012
Master of Arts (M.A.), American and New England Studies
College of St. Catherine 1985 — 1989
Bachelor of Arts (B.A.), Communication, General
Dell August 2004 - Present
Sun Microsystems October 2000 - August 2004
Qwest April 2000 - October 2000
Dreyfus June 1998 - April 2000
Stony Brook University 1996 - 1998
Skills
Account Management, Solution Selling, Pre-sales, Virtualization, Servers, Storage, Cloud Computing, SAN, Data Center, Disaster Recovery, Storage Area Networks, EMC Storage, Compellent, HPCC, iSCSI, VMware, Storage Solutions, Business Intelligence, Storage Virtualization, Enterprise Storage, VDI, CRM
Education
Stony Brook University 1996 — 1998
Masters of Science, Business Management and Policy
Stony Brook University 1996 — 1998
Advanced Graduate Degree, Management Information Systems, General
Stony Brook University 1992 — 1996
Bachelors of Science, Applied Mathematics and Statistics
UnitedHealth Group July 2014 - Present
Medica July 2013 - June 2014
UCare December 2012 - July 2013
National Marrow Donor Program (NMDP) March 2011 - December 2012
Minnesota Secretary of State May 2009 - February 2011
Minnesota Secretary of State April 2008 - May 2009
UnitedHealth Group May 2007 - January 2008
Target August 2004 - April 2007
Qwest March 2003 - July 2004
Vanguard August 2001 - March 2003
Skills
Team Foundation Server..., Win Runner, LoadRunner, Test Director, Mercury QuickTest Pro, Quality Center, CaliberRM, Bus Tester, Silk Test, Astra Quick Test, Rational Test Manager, Jazz (Testing Tool), Rational Robot, Rational Functional..., Rational Site Check, JMeter, QARun, e-Tester, QA Hyperstation, TSL, SQL, PL/SQL, HTML, XML, XSL, JavaScript, VBScript, Unix Shell Scripting, ClearCase, ClearQuest, RequisitePro, EDI, Oracle 8/9/10g, Microsoft SQL Server, Microsoft Office, DB2, Sybase, ATG Dynamo, DOS, Unix, Windows, MVS, Waterfall, Agile Methodologies, XP Methodologies, Hybrid Iterative Model, VSTS, WinRunner, Oracle, SDLC
Education
Sri Venkateswara University 1985 — 1989
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Brainbench 2004 — 2004
Certification, XML and Winrunner
Smart Force 1999 — 1999
Certification, SQL / PL SQL Certification
Harvard Business Online 2004 — 2004
Certification, Diversity Adoption and Six Sigma Introduction
Mercury Interactive 2000 — 2000
Certification, Win Runner/ Web Test
RedBurger December 2011 - Present
Integra Telecom January 2005 - June 2007
Integra Telecom October 2001 - January 2005
Qwest March 1994 - October 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
The College of Idaho
Goodwill of the Olympics and Rainier Region January 2015 - Present
Social Security Administration September 2014 - December 2014
CHI Franciscan Health, St. Joseph Medical Center March 2014 - September 2014
CHI Franciscan Health, St. Joseph Medical Center August 2013 - February 2014
Meracord 2009 - 2012
Meracord 2007 - 2009
Weyerhaeuser 2006 - 2007
Qwest 1995 - 2002
Skills
Data Entry, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, CRM, Call Center, Customer Service, Research, Training, Sales, Financial Services, Client Relations, Negotiation, Account Management, Volunteering, Microsoft PowerPoint, PowerPoint
Education
University of Washington Tacoma
Bachelor of Arts (B.A.), Interdisciplinary Arts & Sciences/International Studies
Tacoma Community College
Associate of Arts and Sciences (A.A.S.)