Qwest Company
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Employees
My Home Clothing Sales FloorDeseret IndustriesOctober 2013 - May 2014
JetBlue Airways March 2003 - January 2005
Qwest August 1977 - October 1987
Hogle Zoo April 1975 - October 1976
Education
Cottonwood High School 1974 — 1977
High School Diploma
Cottonwood High School 1974 — 1977
High Diploma, Required courses, Special Needs Tutor
Salt Lake Community College
Veterinary Assistant, Pre-Veterinary Studies
Rackspace, the #1 managed cloud company February 2014 - Present
Savvis, A CenturyLink Company December 2011 - February 2014
Qwest August 1999 - December 2011
Merrill Lynch May 1998 - August 1999
Skills
Sales Engineering, Solution Development, Cloud Computing, Hosting, Managed Hosting, Data Center, High Availability..., Datacenter..., Network Infrastructure..., VMware Infrastructure, Microsoft Technologies, Security Engineering, Storage Solutions, Network Optimization, Network Architecture, Unified Communications, Managed Services, Pre-sales, Virtualization, Solution Architecture, Network Design, Co-location, Professional Services, Telecommunications, Cisco Technologies, Data Center...
Education
Rensselaer Polytechnic Institute 1986 — 1994
Bachelor's degree, Architectural and Building Sciences/Technology
eBay Inc June 2013 - Present
eBay Inc November 2012 - June 2013
CenturyLink June 2007 - June 2012
Qwest May 2006 - June 2007
Skills
Sales, Customer Retention, Training, Call Centers, Telecommunications, Performance Management, Vendor Management, Customer Experience, Employee Training, Call Center, Training Delivery, Customer Satisfaction, Process Improvement, CRM, Coaching, Leadership, Recruiting, Employee Engagement, Human Resources
Education
Western Governors University 2011 — 2013
Bachelor's degree, Business Administration, Management and Operations
Utah State University
Snow College
KB Communications Inc. October 2008 - Present
Qwest April 2003 - September 2008
WorldCom January 2001 - November 2002
InternetConnet June 1999 - January 2001
Skills
Co-location, Managed Services, VoIP, Cloud Computing, Solution Selling, SIP Trunking, Telephony, Unified Communications, MPLS, Hosted Services, Direct Sales, Channel, Strategic Partnerships, Telecommunications, SaaS, Salesforce.com, Call Center, Account Management, Sales Management, Selling, Sales Operations, Ethernet, Sales Process, WAN, Wireless, Broadband, Professional Services, T1, IP, SIP, Data Center, Channel Partners, Internet Services, Call Centers, Product Management, Cisco Technologies, Networking, Long Distance, Avaya, Video Conferencing, Optical Fiber, Sales, LAN-WAN, Network Design, IVR, Fiber Optics, Customer Retention, Network Architecture, Go-to-market Strategy, Mobile Devices
Education
UCLA 1997 — 1999
B.A., Spanish
Santa Monica College 1995 — 1997
A.A., Liberal Arts
Kaiser Permanente June 2013 - Present
Strategic Solutions August 2008 - Present
CIGNA Healthcare January 2013 - June 2013
Cricket Communications 2009 - 2012
Friends of Morey 2009 - 2010
Qwest 2003 - 2008
AT&T Broadband 2002 - 2002
Accenture 1986 - 2001
Skills
Project Portfolio..., Program Management, Process Management, IT Strategy, Business Relationship..., Application Architecture, Change Management, IT Governance, PMO, Software Project..., Business Process..., People Management, Software Development, Software Development..., Strategic Leadership, Management Consulting, Business Case, Billing Solutions, CRM, Vendor Management, SDLC, Telecommunications, Customer Oriented, Balanced Scorecard, Metrics, Governance, Integration, Cross-functional Team..., Management, Resource Management, Project Management, Enterprise Software, Process Improvement, Leadership, Project Delivery, Information Technology, Project Planning, Business Analysis, Strategy, PMP, Business Transformation, Performance Management, Enterprise Architecture, Outsourcing, Business Process
Education
Rice University 1982 — 1986
BSChE, Chemical Engineering
Tango Me January 2014 - Present
314e Corporation May 2013 - October 2013
Hertz August 2012 - March 2013
Santa Clara University June 2011 - June 2012
Santa Clara University September 2008 - May 2011
Qwest June 2010 - August 2010
Skills
Marketing, B2B Marketing, Event Planning, PowerPoint, Good communication..., Team Leadership, Facebook, Microsoft Office, Editing, Customer Service, Creative Writing, Leadership, Public Speaking, Research, Management, Recruiting, Access, Sales, Human Resources, Market Research, Time Management, Employment-based..., Onboarding, Outlook, Microsoft Excel, Communication, Corporate Relocation
Education
Santa Clara University 2008 — 2012
Bachelors, Marketing
Santa Clara University - Leavey School of Business 2008 — 2012
Bachelor's degree, Marketing
SkinCivvies, LLC July 2013 - Present
San Diego Gas & Electric April 2013 - June 2013
Ultralife Corporation December 2011 - June 2012
Quality Systems Integrated Corporation October 2007 - April 2010
Qwest 2003 - 2007
MCI WorldCom 1991 - 2002
Skills
Negotiation, Strategic Planning, Direct Sales, Sales Process, New Business Development, Sales, Business Strategy, Team Building, Operations Management, Customer Service, Solution Selling, Contract Negotiation, Sales Operations, Cross-functional Team..., Business Development, Sales Management, Product Development, Team Leadership, Account Management, Salesforce.com, Key Account Management, Selling, Program Management, Pricing, Purchasing, Manufacturing, CRM, Strategic Partnerships, Management, Forecasting, Strategy, Product Management, Product Marketing, Telecommunications, Customer Satisfaction, Leadership, Start-ups, International Sales, B2B, Competitive Analysis, Mergers & Acquisitions, Customer Retention, P&L Management, Wireless, Channel Partners
Education
San Diego State University-California State University
Business Administration, Marketing
Currently Unemployed September 2011 - Present
Convergys November 2009 - August 2011
4Life Research July 2009 - November 2009
Qwest April 2007 - July 2009
Teleperformance USA May 2006 - February 2007
The Tooth Doctor May 2005 - April 2006
Skills
Bilingual, Spanish-English, Computer/Technical..., 50 wpm
Education
Salt Lake Community College 2011 — 2014
Taylorsville High School 2004 — 2006
have a high school diploma; associates'degree, Health Science
Taylorsville High School
have a high school diploma; associates'degree, Health Science
Stein Law PC February 2013 - Present
Swedish Medical Center December 2005 - Present
Aurora Medical Team March 2013 - December 2014
Rose Medical Center July 2002 - December 2005
Kindercare Child Care Centers January 2001 - January 2002
Qwest October 1997 - June 2001
Skills
Budgets, Team Building, Sales Management, Management, Sales, Performance Improvement, Strategic Communications, Office Management, Medicine, Medical Staff..., Product Management, Operational Efficiency, Organizational..., Time Management, Business Process..., Budget Oversight, Customer Service, Product Marketing, Staff Development, Microsoft Office, Healthcare Management, Personnel Management, Critical Thinking, Business Analysis, Organization, Highly detail oriented, Contengency Planning, Managing Diverse...
Education
Regis University 2010 — 2012
MBA, Industry Leadership
C4PM Project Management training (US WEST with University of Denver) 1999 — 2001
Certificate, Project Management
Universtiy of Phoenix 1998 — 2001
BS, Business Management
Juniper Networks August 2015 - Present
MegaPath November 2014 - August 2015
MegaPath January 2014 - November 2014
ADVODA November 2012 - November 2013
Intelisys July 2012 - November 2012
Liquid Networx December 2009 - May 2012
Intelisys March 2007 - November 2009
Convergys April 2005 - March 2007
Qwest May 2004 - April 2005
Qwest February 2002 - May 2004
Skills
Telecommunications, Call Center, Customer Relations, Contract Negotiations, Strategic Planning, Process Improvement, Customer Service, Vendor Management, Operations Management, Budgeting, Business Strategy, P&L Management, Vendor Relations, Service Delivery, Professional Services, Wireless, Business Analysis, Problem Solving, Managed Services, Excel, Outsourcing, Microsoft Excel, Contract Negotiation, Budgets, CRM, Call Centers, Sales Operations, Customer Satisfaction, Business Development, Project Management, Leadership, Program Management, Management Consulting, Telephony, Co-location, Strategic Partnerships, Unified Communications, VoIP, Solution Selling, Ethernet, Start-ups, MPLS, Strategy, SIP Trunking, Data Center, Direct Sales, Team Management, Business Planning, Networking, Cloud Computing
Education
Richmond, The American International University in London 1991 — 1994
BBA, Economics and Management
Wave Broadband May 2015 - Present
KEXP 90.3 FM 2000 - Present
MegaPath January 2014 - May 2015
Integra February 2013 - December 2013
MarketStar January 2012 - December 2012
Seattle Sounders FC July 2008 - December 2012
University Club 2012 - 2012
Qwest January 2008 - January 2011
Efinancial January 2007 - January 2008
Seattle Weekly, LLC January 2005 - January 2007
Skills
Linux Server, PC maintenance, VMware, Telecommunications, Salesforce.com, Account Management, Social Media, Social Media Marketing, Customer Service, Marketing, Sales Management, Team Building, Sales Operations, Call Centers, Customer Satisfaction, Business Development, Training, Leadership, Program Management, Cloud Computing, Time Management, CRM, Management, VoIP, MPLS
Education
Seattle Central Community College 2012 — 2014
AAS, Network Design & Administration
University of Washington 1998 — 2002
Bachelor of Arts (B.A.), History
University of Washington 1998 — 2001
History
Kamiak High School 1994 — 1998
Diploma
Chrobuck Consulting August 2004 - Present
Rally Software February 2014 - 2014
Corbis April 2013 - 2013
Product Management Consortium 2005 - 2009
Varolii (formerly PAR3) February 2005 - October 2006
Microsoft, Office Information Worker Product Planning August 2004 - March 2005
Who's Calling July 2003 - July 2004
edge2net (formerly Global Connect Partners) 1999 - 2002
Qwest 1993 - 1997
Skills
Product Management, Product Marketing, Cross-functional Team..., SaaS, Project Management, Strategy, Enterprise Software, Program Management, Product Development, Software Product..., Agile Methodologies, Product Launch, Management, Vendor Management, Product Lifecycle..., Scrum, Telecommunications, Marketing Strategy, Leadership, E-commerce, Financial Analysis, Feature Prioritization, Operations Process..., Business Process, Portfolio Management, Analysis, SDLC, Competitive Analysis, Start-ups, Strategic Partnerships, Channel Partners, Business Case, Performance Measurement, Vendor Management..., User Interface, Product Planning, Analytics, Process Improvement, Multi-channel Marketing, Professional Services, Strategic Roadmaps, Cloud Computing, Marketing, Strategic Planning, Business Intelligence, Mobile Devices, CRM, Go-to-market Strategy, Salesforce.com, Consulting
Education
University of Washington 1997 — 1998
Certificate, Project Management
Seattle University
MBA, Marketing, Finance
Washington State University
BA, Business, Computer Information Services, French
Sam's Club January 2012 - Present
The Great Indoors August 2006 - November 2012
Qwest April 1998 - January 2002
Skills
Multi-unit Retail..., Project Management, Sales Management, Sales Operations, HR Policies, Sales Compensation, Administrative..., Employee Training, Financial Reporting
Education
Rock Valley College 1985 — 1989
Microsoft December 2012 - Present
Microsoft June 2008 - December 2012
Microsoft February 2007 - June 2008
Qwest May 2006 - February 2007
Verizon Business November 2005 - May 2006
Qwest September 1999 - August 2004
Skills
Customer Experience, Account Management, Partner Management, Cloud Computing, SaaS, Sales Management, Sales Support, Program Management, Process Engineering, Software Engineering, User Interface Design, Interaction Design, Supportability, Product Management, Cross-functional Team..., Vendor Management, Solution Selling, Call Center, Enterprise Software, Channel, Team Leadership, Telecommunications, Customer Satisfaction, Go-to-market Strategy, Business Intelligence, CRM, Business Analysis, Project Management, Product Launch, Business Development, SharePoint, Team Management, Process Improvement, Competitive Analysis, Outsourcing, Virtual Teams, Customer Retention, Customer Engagement, Product Development, Analytics, Operations Management, SDLC, Content Management, Business Process, Customer Experience..., Mobile Devices, Customer Experience..., Customer Experience..., Voice of the Customer, Channel Partners
Education
Seattle University 1997 — 1999
Business Administration
MOUNTAIN, LTD June 2012 - Present
CenturyLink March 2011 - March 2012
Qwest 1997 - 2011
U S West June 1995 - March 1997
Skills
Outside Plant..., Fiber Cable Engineering, Copper Cable Engineering, Rehabilitation..., Outside Plant..., Capital Budget..., Employee Management, Project Management, Capacity Planning, Capacity Building, Optical Fiber, Capital Budgeting, Outside Plant, Engineering, Process Improvement, Networking, Fiber Optics, Ethernet
Education
Regis University
University of Colorado at Colorado Springs
Wasson
Qwest November 1999 - March 2011
Education
Santa Ana College
Yavapai College
Arrowhead Area Agency on Aging August 2015 - Present
CustomerLink a CLEAResult Company April 2014 - Present
The College of St. Scholastica September 2010 - Present
Patriot Marketing May 2012 - March 2014
Arrowhead Psychological Clinic January 2012 - May 2012
Qwest 1998 - 1999
Skills
Psychology, Clinical Research, Therapists, Inpatient, Mental Health, Crisis Intervention, Psychotherapy, Case Management, Social Services, Treatment, Developmental..., Mental Health Counseling, Case Managment, Student Counseling, Motivational..., Medicine, Cpr Certified, Social Skills, Group Therapy, Adolescents, Family Therapy, CBT, Counseling Psychology, Psychological Assessment, Public Speaking, Teaching, Microsoft Office, Counseling, Customer Service, Customer Satisfaction, Customer Relations, Customer Insight, Customer Support, Training, Leadership, Research
Education
University of Southern California
Masters in Social Work
The College of St. Scholastica 2010 — 2014
BA Psychology, Gerontology minor, 3.0/4.0
Rochester Community and Technical College 2002 — 2010
CNA certificate, Pre-Medicine/Pre-Medical Studies, 4.0/4.0
Clark County Fire Dept. (NV) 1979 — 1980
Certificate, Emergency Medical Technician, 4.0/4.0
Craneware April 2013 - Present
Greenville Hospital System March 2011 - April 2013
Greenville Hospital System January 2009 - March 2011
Greenville Hospital System January 2008 - March 2009
Qwest March 2000 - January 2008
Skills
Revenue Cycle, Financial Analysis, Consulting, Management, Customer Satisfaction, Sales, Project Management, Variance Analysis, Forecasting, Healthcare Management, Finance, Budgets, Analysis, Process Improvement, Financial Reporting, Capital Budgeting, Healthcare, Revenue Cycle Management, Healthcare Consulting, Microsoft Excel, Hospitals, Healthcare Information..., Training, Access, Data Analysis, Hyperion Enterprise, Accounting, Sarbanes-Oxley Act
Education
Regis University 2001 — 2003
Master of Business Administration (MBA), Accounting and Finance
University of Northern Colorado 1995 — 1998
Communication
McKesson April 2011 - Present
Qwest January 2000 - April 2006
QWEST COMMUNICATIONS CORP January 2000 - January 2006
Skills
Healthcare Information..., SDLC, SQL, Unix, Disaster Recovery
Education
Regis University 2000 — 2005
Bachelor of Science, Computer Information Systems Networking
CenturyLink February 2013 - Present
CenturyLink October 2009 - February 2012
Qwest October 2007 - October 2009
Qwest August 2001 - October 2007
Qwest July 2000 - August 2001
Datacom Technologies September 1996 - July 2000
White House Communications Agency September 1992 - September 1996
US Army August 1991 - September 1992
Skills
Cabling, Software Installation, Telecommunications, Cloud Computing, VoIP, Telephony, Optical Fiber, WAN, Wireless, Ethernet, MPLS, T1, SIP, Managed Services, DSL, Broadband, Troubleshooting, SIP Trunking, Frame Relay, ATM networks, Technical Support, Provisioning, Metro Ethernet, ATM Networks
Education
University of Phoenix 2005 — 2006
Bachelor of Science Business Management
Rio Salado College 2003 — 2004
Associate's degree, General Studies
Reeds Spring High School 1986 — 1990
Diploma
Sequence Media Group April 2015 - Present
Acquired Investments LLC September 2011 - Present
Cashflow Investment Properties LLC. August 2009 - Present
DDP Marketing August 2004 - Present
CenturyLink May 1994 - July 2011
Qwest July 1981 - May 1994
Skills
Entrepreneurship, Small Business, Web Marketing, Lead Generation, Investors, Online Advertising, Real Estate, Social Media Marketing, Short Sales, Investment Properties, REO, Social Media Consulting, Email Marketing, SMO, Foreclosures, Social Networking, Motivational Speaking, SEO, Marketing, Selling, Sales, Direct Sales, Strategy, SEM, Contract Negotiation, Start-ups, Business Planning, Strategic Planning, Online Marketing, Customer Service, Negotiation, Training, E-commerce, Advertising, Business Development, Team Building, Strategic Partnerships, Marketing Strategy, Salesforce.com, Sales Management, B2B, Management, Sales Process, CRM
Education
University of Arizona 1984 — 1985
Business
Rose State College 1980 — 1982
Business
Carl Albert High School 1977 — 1979
General Studies
Allstate 2005 - Present
Qwest 2002 - 2005
Pharmacia 1999 - 2001
Ameritech 1996 - 1999
Bozell Public Relations 1993 - 1996
NYNEX 1990 - 1993
Saatchi & Saatchi 1988 - 1990
Education
Rutgers University
A.B., Sociology
Rutgers University
Master of Arts (M.A.), Sociology
TriCore Solutions June 2014 - Present
Optimize Partners, LLC June 2010 - June 2014
Tier 3 December 2012 - May 2014
Hewlett-Packard Company March 2011 - December 2012
Capgemini US, LLC June 2009 - June 2010
Navisite February 2005 - June 2009
Savvis 2001 - 2005
Qwest 1998 - 2001
Skills
Enterprise Software, Managed Services, Cloud Computing, SaaS, Data Center, Professional Services, Solution Selling, Managed Hosting, Business Alliances, Virtualization, Channel, Co-location, Sales Enablement, Salesforce.com, Go-to-market Strategy, Selling, Enterprise Architecture, Strategic Partnerships, Management, IT Strategy, Outsourcing, Channel Partners, IT Outsourcing, Strategy, CRM, Direct Sales, Security, Integration, IT Service Management, Consulting, PaaS, ERP, Networking, E-commerce, Sales Operations, IT Operations, Infrastructure, Information Technology, HP, Pre-sales, Storage, Governance, IaaS, Leadership, Software Industry, Unified Communications, Demand Generation, Sales Process, Requirements Analysis, Sales
Education
Saddleback College
Business/Commerce
Santa Ana College
CA State Certified Firefighter & EMP (Emergency Medical Paramedic), Fire Science & Technology, Basic Fire Academy, Advanced Rescue Systems, Emergency Medical Paramedic
A Healing Light Center for Empowerment January 2011 - Present
Body Alive Yoga and Movement Studio 2011 - 2012
Qwest August 2006 - September 2008
Education
Salt Lake Community College 2009 — 2012
Associate's degree, Health and Wellness, General, Junior
Media One Utah June 2008 - Present
Wyoming Financial February 2005 - May 2008
Qwest October 2004 - February 2005
Skills
Excel, Microsoft Office, Accounts Receivable, Budgeting, Collections, Account Management, 10 Key, Customer Relations, Budgets, Customer Service, Microsoft Excel, Outlook, Sales, Training
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Human Services, General
Salt Lake Community College 2008 — 2010
Associate's degree, Accounting and Finance
Johns Manville January 2013 - Present
Johns Manville May 2012 - January 2013
Johns Manville October 2008 - May 2012
Johns Manville May 2007 - October 2008
Thor Group - Contractor to WellPoint 2006 - 2007
Western Industrial Contractors January 2004 - October 2006
Qwest June 1996 - June 2002
Skills
Outlook, Excel, PowerPoint, Word, Spreadsheets, Scheduling, Administration, Access, Problem Solving, Budgeting, Compliance, Research, Accounts Payable, Event Planning, Documentation, SAP, Writing, Analysis, Insurance, Editing, Microsoft Office, Customer Service, Coordination, Composition, Contractors, Internet, Invoicing, Organization, Visio, Windows, Mac OS X, eCounsel, LexisNexis, Budgets, Microsoft Excel, Microsoft Word, Software Documentation, Process Scheduler, Employee Relations, Supervisory Skills, Project Management, Purchasing, Inventory Management, Business Analysis, Human Resources, Team Building, Accounting
Education
The Women's College at University of Denver 1999 — 2000
Communications
Scottsdale Community College 1990 — 1992
General Studies
Level 3 Communications December 2013 - Present
Digital Planet Communications July 2012 - December 2013
Centurylink April 2008 - June 2012
Advisors Mortgage January 2001 - April 2008
Black Box Network Services October 2000 - January 2002
Qwest July 1997 - September 2000
Dell Comm July 1994 - February 1997
Skills
Sales, Solution Selling, Managed Services, Unified Communications, VoIP, Direct Sales, MPLS, Telecommunications, Call Centers, Salesforce.com, New Business Development, Account Management, Cold Calling, Sales Management, Sales Process, Credit, Data Center, WAN, Ethernet, SIP Trunking, Disaster Recovery, SIP
Education
Saint Mary's University of Minnesota
Sales and Marketing
rochester john marshall
Verint-Systems October 2012 - Present
SAP December 2011 - November 2012
Kaplan Learning Technologies April 2010 - December 2011
SAP March 2006 - May 2010
Siebel Systems March 2004 - March 2006
Solarcom 2002 - 2004
Qwest 1998 - 2001
AT&T 1993 - 1998
Skills
Customer Experience, Solution Selling, Account Management, Cloud Computing, SaaS, Enterprise Software, Desktop Analytics, CRM, Voice of the Customer, Analytics, Process Improvement, Operational Excellence, ERP, Social Media, SAP, Sales Enablement, Sales Process, Contact Centers, Complex Sales, Program Management, Business Development, Customer Analytics, Management, Professional Services
Education
Southern Connecticut State University 1988 — 1990
Bachelors, Business Administration
Rollins College 1985 — 1988
Telecom Business Solutions in Communications January 2014 - Present
Time Warner Cable Business Class April 2012 - January 2014
Telecom Business Solutions in Communications October 2008 - April 2012
AT&T April 2008 - October 2008
MVD Communications October 2007 - April 2008
Qwest September 2006 - October 2007
Cincinnati Bell February 2005 - September 2006
Skills
Telecommunication..., WAN, Direct Sales, Sales Management, Cloud Storage, Account Management, Co-location, Managed Services, VoIP, MPLS, SIP Trunking, Long Distance, Solution Selling, Ethernet, Internet Services, Voice Solutions, IP PBX, Cable Television, Telecommunications, Wireless, Networking, Mobile Devices, Broadband, Telephony, Metro Ethernet, Hosted Services, Security, T1, SIP, IP, LAN-WAN, Data Center, Carriers, PRI, Cloud Computing, Fiber Optics, Network Design, Video Conferencing, Frame Relay, Cisco Technologies, Salesforce.com, DSL, Channel Partners, MPLS VPN, Wireless Networking, ATM networks, TDM, Optical Fiber, Sales Engineering, Routers
Education
Warren County Career Center 2010 — 2010
A+ and Network+ Certfications, A+, Network+, MCITP, CCNA
Sinclair Community College
CIS, Computer Information Systems
D&H Heating and Air, LLC October 2003 - Present
MasTec Network Solutions January 2002 - October 2002
Qwest February 1991 - January 2002
Skills
Invoicing, Accounts Receivable, Accounts Payable, General Ledger, Account Reconciliation, Process Improvement, Accounting, QuickBooks, Budgets, Payroll, Financial Reporting, Microsoft Office, Customer Service, Microsoft Excel, Contract Management, Contract Negotiation, Management, Team Building
Education
University of Colorado at Denver 2003 — 2004
Graduate Studies, Elementary Education
Rocky Mountain College of Art and Design 1992 — 1998
Bachelor of Fine Arts (BFA), Interior Architecture
CenturyLink 2007 - 2013
Qwest 2001 - 2006
US West Communications 1996 - 2000
3M Company 1990 - 1996
ETA Systems 1988 - 1990
AT&T Bell Laboratories 1984 - 1988
Skills
TIBCO Enterprise..., CORBA, ORACLE Tuxedo, XMLHTTP, Java, Smalltalk, C++, Object Oriented Perl, Oracle RDBMS, UML Tools, Database Modeling, TCP/IP protocols, SNMP, Metro Ethernet, MPLS Networking, ATM networks, DSL, Unix Operating Systems, EMC Ionix, Micromuse Netcool, IBM Tivoli, Telcordia NMA, Amdocs Clarify, BMC Remedy, Subex NetProvision, InfoVista, eHealth, Object Oriented Design, Enterprise Architecture, System Architecture, Ethernet, Perl, IP, MPLS, VoIP, Telecommunications, Unix, Managed Services, Networking, Agile Methodologies, Cloud Computing, Integration, Solaris, Computer Network..., Open Source Software, TCP/IP
Education
University of Southern California
Master's degree, Computer Science
Saint Mary's University of Minnesota
Bachelor of Arts (B.A.), Computer Science
Neteffects Technologies, Inc. July 2001 - Present
Bay Data Consultants December 1998 - June 2001
Qwest September 1996 - November 1998
The Doctor’s Pharmacy Network May 1991 - August 1994
Computer Associates September 1989 - April 1991
Skills
Cloud Computing, Solution Selling, Sales, Business Development, Contract Negotiation, Conflict Resolution, System Design, SaaS, DBMS, Data safety, Network Security, Team Building, New Business Development, Security, Managed Services, Networking, Management, Selling, Telecommunications, Enterprise Software
Education
Rollins College 1977 — 1979
BS BA, Business Admin and Marketing
Northern Virginia Community College, Annandale Virginia
Bachelor of Science, Business Administration
Woodbridge High School
AT&T Mobility October 2007 - Present
Keller Williams Real Estate January 2006 - October 2007
Qwest September 2002 - September 2005
ConsultNet August 2000 - August 2002
Aerotek August 1998 - August 2000
Skills
Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Lead Generation, M2M, Managed Services, Mobile Devices, Networking, Sales, Salesforce.com, Sales Process, Solution Selling, Telecommunications, Wireless, Sales Operations, Selling, Access, Unified Communications
Education
Stringham Real Estate 2006 — 2006
Real Estate License, Residential Real Estate
Salt Lake Community College 1995 — 1997
Business Communications
Cory Communications Inc. October 2001 - Present
Qwest 1996 - 2001
Qwest 1996 - 2001
US WATS 1989 - 1992
Skills
Telecommunications, VoIP, IP, SIP, PBX, Telephony, Unified Communications, MPLS, Call Center, LAN/WAN, VPN, LAN-WAN, Co-location, T1, SIP Trunking, Networking, Wireless, WAN, Managed Services, Ethernet, Internet Services, Solution Selling, Data Center, Network Design, Call Centers, Metro Ethernet, Cloud Computing, Salesforce.com, Optical Fiber, Hosted Services, Long Distance, Network Architecture, PRI, Cisco Technologies, Direct Sales, Broadband, Management, IP PBX, Avaya, Channel Partners, Sales Engineering, Cabling, Video Conferencing
Education
Rowan University 1979 — 1983
BS, Business
Rowan University 1979 — 1983
BS, Business
SAR
YP Holdings October 2008 - Present
YP May 2007 - October 2008
YP July 2005 - May 2008
Qwest January 2001 - July 2005
Skills
Advertising Sales, Account Management, Salesforce.com, Online Advertising, Sales, B2B, Lead Generation, SEM, Sales Management, Advertising, New Business Development, Marketing Strategy, Cold Calling, Sales Presentations, Sales Process, Digital Marketing, Direct Sales, Sales Operations, Selling, Mobile Marketing, Salesforce Training
Education
University of Utah 1999 — 2001
Communication and Media Studies
Salt Lake Community College 1999 — 2000
Communication and Media Studies
Verizon Enterprise Solutions October 2013 - Present
Verizon Enterprise Solutions January 2010 - October 2013
Verizon Enterprise Solutions September 2003 - December 2009
Qwest June 2002 - September 2003
Qwest February 2000 - August 2001
Qwest February 1999 - February 2000
Qwest February 1998 - February 1999
WorldCom October 1996 - February 1998
Skills
Telecommunications, Co-location, Strategy, New Business Development, MPLS, Managed Services, Solution Selling, Direct Sales, Sales Management, VoIP, Business Development, Unified Communications, Management, SaaS, Leadership, Cloud Computing, Team Leadership, Sales Process, Sales, Data Center
Education
University of Utah 1989 — 1991
Management Information Systems, General
Shorter College 1986 — 1988
Accounting and Business Management
MegaPath June 2013 - Present
AT-Tech July 2012 - April 2013
Thomas Gaspers Consulting January 2012 - July 2012
CenturyLink November 2007 - November 2011
Qwest January 2007 - November 2007
Sprint Nextel Corporation January 2005 - January 2007
Skills
Metro Ethernet, MPLS Networking, Data Center, Call Center, CPE, Network Security, Cloud Computing, Sales Management, Business Coaching, Business Strategy, Territory Management, Miller Heiman, Sales Force Development, Sales Operations, Account Management, Co-location, Telecommunications, Leadership, Team Building, Call Centers, Forecasting, Business Development, SIP Trunking, Sales, New Business Development, MPLS, Selling, Management, B2B, Customer Satisfaction, Wireless, Sales Process, Strategy, Solution Selling, Salesforce.com, Direct Sales, Managed Services, VoIP, Unified Communications, SaaS, Strategic Partnerships, IP, Customer Retention, Go-to-market Strategy, CRM, Networking
Education
University of Washington 2005 — 2006
Certificate, Management in the Technology Sector
Seattle University 2000 — 2004
BA, International Studies, Economics
ADP February 2012 - Present
Extend Health September 2007 - January 2012
UGA Insurance 2007 - 2007
Investools 2006 - 2006
Qwest 2000 - 2005
McLeodUSA 1998 - 2000
Skills
Sales Operations, Sales Management, Research Project..., Medicare Supplements, Medicare Part D, Insurance Agents, Supplemental Insurance, Insurance Administration, Benefits Communication
Education
Western Governors University 2012 — 2014
Earning a BS Degree, Business Management and Operations
Salt Lake Community College 2011 — 2013
Earning an AS Degree, Business
mywedding.com May 2012 - June 2012
Qwest August 2008 - March 2010
Qwest Communications June 2006 - August 2008
Webster Bank April 2005 - June 2006
Webster Bank June 2004 - June 2006
Washington Mutual - Corporate Property Services January 2000 - January 2004
Washington Mutual January 2000 - January 2004
Skills
Customer Service, Event Management, Newsletters, Coaching, Sales, Marketing, Business Development, Account Management, Sales Operations, Training, Sales Management, Budgets, Event Planning, Advertising
Education
HR Technology - Seattle University
Bachelors, level coursework, Psychology, Communications
Seattle University
Psychology, Communications and Human Resource Technology
University of Puget Sound
University of Puget Sound, Tacoma
Bachelors, level coursework, Psychology
CenturyLink December 1999 - Present
Qwest 1999 - 2009
Qwest Communications 1999 - 2009
Industrial Container and Supply February 1997 - October 1999
industrial container and supply 1996 - 1999
Skills
Call Center, Telecommunications, Call Centers, Project Management, Sales, Leadership, Vendor Management, Cross-functional Team..., Customer Retention, Customer Experience, Solution Selling, Customer Satisfaction, Managed Services, VoIP, Salesforce.com, Management
Education
Salt Lake Community College 1995 — 1999
General
Nightstar Partners February 2009 - Present
Matrix USA July 2006 - May 2008
Unisys 2003 - 2006
Qwest 1998 - 2003
AT&T 1995 - 1998
Encompus 1994 - 1995
GE Information Services 1990 - 1994
US Navy March 1970 - March 1976
Skills
New Business Development, SaaS, Enterprise Software, Strategy, Go-to-market Strategy, Cloud Computing, Sales Process, Leadership, Sales Operations, Business Development, Lead Generation, Management, Business Intelligence, Selling, Vision Creation, Creative Problem Solving, Fortune 1000, Competitive Analysis, Databases, Network Security, Virtualization, Web Hosting, Sales Management, Business, Contract Negotiation, Stakeholder Engagement, Business Case, Networking, B2B, New Business..., Consulting, Identifying New..., Sales Pipeline..., Value Proposition..., Executive Level Selling, Professional..., Business Case..., Stakeholder Consultation, Executive Level..., Small Business..., B2B Integration, Colocation, Solution Selling, Sales, VoIP, Professional Services
Education
San Jose State University 1975 — 1980
Teradata December 2013 - Present
AITP San Diego January 2009 - Present
Association of IT Professionals - San Diego January 2008 - Present
American Internet Services March 2013 - September 2013
ScaleMatrix March 2011 - March 2013
Qwest February 2007 - February 2011
Del Mar DataTrac / Fiserv Lending Solutions 2005 - 2006
TISCOR 2002 - 2005
Kyocera Wireless 2000 - 2002
Qualcomm 1997 - 2000
Skills
Cloud Computing, Spanish, Business Strategy, PaaS, Strategic Planning, CRM, International Business, Solution Selling, Business Development, Strategy, Team Building, Enterprise Software, Telecommunications, Product Development, Internet, New Business Development, Leadership, Management, Channel Partners, SaaS, Sales Management, Data Center, Strategic Partnerships, Program Management, Salesforce.com, Product Marketing, Professional Services, Start-ups, Account Management, Managed Services, Customer Satisfaction, Co-location, Selling, Vendor Management, Project Planning, Team Leadership, Direct Sales, Wireless, Sales, Business Alliances, Sales Process, Team Management, Security, Go-to-market Strategy, International Sales, Lead Generation, Unified Communications, Sales Operations, Product Management, Software Industry
Education
San Diego State University-California State University 2000 — 2002
MBA, Business Administration, Management and Operations
San Diego State University-California State University 1991 — 1996
B.A., Spanish
Helix High School
High School Deploma
McGill University January 2011 - Present
Qwest Communications 1993 - 2010
Qwest 1990 - 1993
Telcordia Technologies 1987 - 1989
Ragdale Health - London September 1988 - December 1988
Skills
Project Management, Leadership, Performance Management, Telecommunications, Management, Program Management, Customer Experience, Strategic Planning, Team Leadership, Call Centers, Business Process, Account Management, Analysis, Recruiting, Organizational..., Customer Service, Process Improvement, Cross-functional Team..., Vendor Management, Project Planning, Strategy, Operations Management, Change Management, Business Process..., Team Building, Budgets, Microsoft Office, Public Speaking
Education
Seattle University
MBA, Management
University of Idaho
BS, Accounting
JDA Software August 2015 - Present
Avaya June 2013 - August 2015
Avaya Government Solutions July 2011 - June 2013
Avaya August 2009 - July 2011
PaySimple May 2007 - August 2009
Avaya, Inc. 2006 - 2007
Avaya February 2005 - May 2006
Dex Media October 2002 - February 2005
Qwest June 1999 - October 2002
Skills
Business Planning, Database Security, Product Management, Strategic Planning, Contract Negotiation, Lean Initiatives, Sales Management, Professional Services, Services Sales, Operations Management, Telecommunications, Cross-functional Team..., Change Management, Operational Excellence, Process Improvement, Continuous Improvement, Metrics, Quality Management, Avaya, Social Media, Sales, Program Management, Project Management, Leadership, Salesforce.com, Forecasting, Project Planning, Team Management, Management, Call Centers, Wireless, P&L Management, Risk Management, Vendor Management, Security, Strategic Partnerships, VoIP
Education
St. John's University 1995 — 1999
BA
Realty Group, Inc. July 2015 - Present
St. Katharine Drexel Catholic Community 2005 - Present
MarketLink Realty March 2004 - July 2015
City of Ramsey 2004 - 2008
US west/Qwest 1969 - 2001
US West 1969 - 2001
qwest 1969 - 2001
western electric 1969 - 1979
Skills
Foreclosures, Economic Development, Negotiation, Real Estate, Short Sales, Property, Marketing, Relocation, First Time Home Buyers, Customer Service, Buyer Representation, Single Family Homes, Selling, Real Estate Transactions, Buyers, Sellers, Move Up Buyers, ABR, Townhomes, REO, Real Property, Investors, Condos, SFR, HUD, New Home Sales, Home Staging, Listings, Relocation Buyers, Referrals, Luxury, Rentals, Residential Homes, Investment Properties, Real Estate Financing, Commercial Real Estate, FHA, Leases, Income Properties, Real Estate Economics, New Homes, Property Management, Real Estate Development, Refinance, Seniors, Sales
Education
Saint Mary's University of Minnesota 1988 — 1993
MS, Telecommunications
University of Minnesota-Twin Cities
BS, Sociology
Hamilton Taft 1959 — 1963
High School Diploma, All
Western Governors University September 2015 - Present
Xactware July 2012 - Present
Progrexion January 2012 - July 2012
Lexington Law January 2010 - December 2011
Qwest September 2007 - October 2009
Medical Care Development International January 2007 - May 2007
Skills
Manual Testing, Agile Methodolgy, SQL, Java, HTML, JavaScript, JIRA, Agile Methodologies, Networking, CSS, Testing, Software Development, Test Cases, MySQL, Regression Testing, User Acceptance Testing, Quality Assurance
Education
Salt Lake Community College 2010 — 2011
Associate, Computer Science
University of Utah 2004 — 2007
B.A., Spanish
CenturyLink October 2013 - Present
CenturyLink Technology Solutions September 2001 - January 2014
Savvis September 2001 - October 2012
Qwest September 2001 - January 2012
Qwest 2001 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Change Management, Infrastructure, Managed Services, Cloud Computing, VMware, Data Center, Leadership, Process Improvement, Project Management, Databases, IT Operations, Management, Program Management, Security, Telecommunications, Troubleshooting, Vendor Management, Microsoft SQL Server
Education
Regis University 1992 — 1996
B.S. in Computer Information Systems with a minor in Business, Information Technology
Bear Creek high School 1974 — 1978
high school
Philips Special Lighting October 2013 - Present
Philips Special Lighting July 2012 - September 2013
Philips Special Lighting May 2010 - July 2012
Grainger December 2008 - May 2010
Grainger August 2007 - November 2008
Aramark Uniform Services August 2004 - August 2007
Cable & Wireless Communications July 2001 - May 2002
AboveNet November 2000 - July 2001
AboveNet November 1999 - October 2000
Qwest March 1999 - November 1999
Skills
Sales Management, Account Management, Product Marketing, Business Development, Operations Management, Customer Service, Finance, Technical Support, Accounting, New Business Development, B2B, Sales Operations, Sales, Product Management, Key Account Management, Direct Sales, Sales Presentations, Cold Calling, Solution Selling, Sales Process, Product Launch, International Sales, Management, Pricing, Leadership, Cross-functional Team..., Product Development, Competitive Analysis, Marketing, Negotiation, Marketing Strategy, Strategic Planning, Contract Negotiation, Business Strategy
Education
Seton Hall University 1987 — 1991
Finance, Business Administration, 3.0 GPA
Immaculata High School 1983 — 1987
High School Diploma, 3.5 GPA
CenturyLink 2012 - December 2014
Qwest 2010 - 2011
Qwest 2008 - 2010
Qwest 2006 - 2008
US West/Qwest 1999 - 2006
CBS/KMVT television studio 1997 - 1999
IHT Wireless Cable January 1995 - January 1997
Skills
Telecommunications, Management, Leadership, Project Management, Microsoft Office, Networking, Vendor Management, Fiber Optics, Optical Fiber, Network Design, Cross-functional Team..., Program Management, Cost Control, turnaround project..., workflow improvement, Process Improvement, Relationship Development, Budget Management, client relationship..., Engineering Management, Construction Management, Project Planning, Labor Relations, Contract Negotiation, DSL, Integration, Broadband, Telephony, computer network, Broadcast Television, Blueprint Reading, Wireless
Education
ITT Technical Institute-Buena Park 1989 — 1991
Associate's degree, Electronic Engineering, 3.9
Saddleback College 1988 — 1989
Computer Science
Orkin Pest Control December 2014 - Present
PerfectionUtah.com February 2013 - June 2014
Brett Miller Landscape August 2012 - June 2014
TruGreen January 2008 - August 2012
Frontline Financial June 2007 - January 2008
Varilease February 2004 - June 2007
Qwest 2001 - 2004
Fred Meyer August 1990 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Sales, Marketing Strategy, Direct Sales, Sales Management, Leadership, Customer Satisfaction, Management, Team Building, Forecasting, Contract Negotiation, Account Management, Training, New Business Development, Operations Management, Customer Retention, Marketing, Coaching, Cold Calling, Team Leadership, Inventory Management, Sales Process, P&L Management, Process Scheduler, Selling
Education
Utah State University 1990 — 1992
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
Snow College 1988 — 1990
Associate of Science (A.S.), Business/Commerce, General
United States Air Force October 2009 - Present
Holiday Inn April 2009 - September 2009
Qwest November 2007 - March 2009
Skills
Customer Service, Active Directory, Microsoft Exchange, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word
Education
Saint Leo University 2013 — 2014
Brandon Vally High School
Regis University June 2014 - Present
Regis University September 2010 - June 2014
Regis University June 2012 - January 2013
Regis University January 2008 - September 2010
Regis University May 2004 - January 2008
Qwest 1998 - 2002
Skills
Data Center, Virtualization, System Administration, Servers, Linux, Networking, Operating Systems, Change Management, Active Directory, Program Management, Team Leadership, Public Speaking, VMware Infrastructure, Windows, Disaster Recovery, Security, IT Management, Databases, Telecommunications, IT Operations, Team Building, Network Security, Firewalls, Leadership, Cloud Computing, VMware, IIS, VMware ESX, Integration, Windows Server, IT Strategy, Enterprise Architecture, VPN, Software Documentation, SharePoint, System Deployment, Cisco Technologies, Systems Analysis, Microsoft Exchange, Management, Information Technology, Operations Management, Architecture, SAN, Architectures, Systems Engineering, Enterprise Systems, Innovative Problem...
Education
Regis University 2012 — 2015
MS, Information Technology Management
Regis University 2003 — 2007
BS, Computer Science
University of Wyoming 1989 — 1992
Computer Science
CenturyLink 2012 - Present
Qwest 2007 - 2012
Qwest 2004 - 2007
Skills
Business Strategy, Process Improvement, Program Management, Operations Management, Business Process..., Supervisory Skills, Team Building, Telecommunications, Multi-cultural team..., VoIP, Call Centers, Service Delivery, Public Speaking, Cross-functional Team...
Education
Seattle University 2006 — 2009
MBA
University of South Florida 1997 — 2001
Bachelor of Arts (BA), Women's Studies
CenturyLink January 2010 - Present
Whitehardt, Inc. March 2005 - January 2010
Qwest January 2003 - February 2005
iLumin January 2000 - January 2003
MCI January 1997 - January 2000
Skills
Cloud Computing, VoIP, Co-location, MPLS, Data Center, Managed Services, Telecommunications, SIP Trunking, Solution Selling, Hosted Services, Networking, Telephony, LAN-WAN, Unified Communications, Enterprise Software, Sales Process, WAN, IP, Ethernet, Salesforce.com, SaaS, Channel Partners, Professional Services, Direct Sales, Sales, Wireless, Customer Retention, Strategic Negotiations, SIP, Metro Ethernet, Internet Services, T1, Call Centers, Account Management
Education
Santa Monica College 1990 — 1992
Associate's degree, English Language and Literature, General
University of New Orleans
Bachelor of Arts (B.A.), English Language and Literature, General
IMAGINiT Technologies a division of Rand Worldwide November 2014 - Present
Integra April 2014 - November 2014
DIRECTV, Inc June 2010 - April 2014
Qwest January 2007 - January 2010
Verizon Wireless June 2006 - June 2007
T-Mobile February 2004 - June 2006
Radio Shack March 2002 - February 2004
Dish Network January 1998 - January 2001
Skills
Cross-functional Team..., Business Planning, Telecommunications, Sales Operations, Training, Sales, Marketing, Forecasting, Customer Retention, Management
Education
Regis University 2006 — 2008
MBA, International Business
Metro State College of Denver
BS, Business Management
Metro State College of Denver
BA, International Business
CenturyLink April 2013 - Present
Integra Telecom May 2009 - March 2013
Qwest November 2006 - April 2009
Quality Food Center May 1996 - September 2006
Skills
Telecommunications, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Salesforce.com, Outlook, Microsoft Word, Management, Payroll, Call Center, Data Entry, Up-selling, Order Processing, Customer Retention, Customer Satisfaction, Problem Solving, Carrier Ethernet, Metro Ethernet, MPLS VPN, Bandwidth Optimization, LAN-WAN, PRI, Unified Communications, VoIP, Sales Operations, Managed Services, MPLS, Solution Selling, Ethernet, Call Centers, Account Management, Selling, Direct Sales, Telephony, Co-location, SIP Trunking, Hosted Services, IP, SIP, Private Line, WAN, Wireless, Broadband, DSL, DS3, Internet Services, TDM, Frame Relay
Education
University of Washington 1997 — 1999
Sociology
Seattle Central Community College 1995 — 1997
Associate of Arts (A.A.)
Deloitte August 2014 - Present
Deloitte January 2012 - Present
Deloitte June 2011 - July 2011
Qwest June 2010 - September 2010
Washington Mutual Card Services August 2007 - September 2008
Skills
Auditing, Financial Analysis, Financial Reporting, Accounting, Financial Modeling, Microsoft Excel, US GAAP, Financial Accounting, Data Analysis, Finance, Corporate Finance, GAAP, Sarbanes-Oxley Act
Education
University of Washington, Michael G. Foster School of Business 2011 — 2012
Masters in Public Accounting (MPAcc)
University of Washington, Michael G. Foster School of Business 2008 — 2011
Accounting, Business
Seattle University 2007 — 2008
Humanities, Business
Seattle Preparatory School 2004 — 2007
Hilton Worldwide August 2015 - Present
Hilton Worldwide February 2015 - August 2015
DoubleTree by Hilton August 2013 - December 2014
Monte Carlo Resort & Casino June 2014 - August 2014
MGM Resorts International 2014 - 2014
Best Western International August 2009 - August 2013
Qwest February 2008 - August 2009
Marriott International October 2006 - January 2008
Skills
Leadership, Coaching, Customer Satisfaction, Customer Retention, Team Building, Training, Quality Assurance, Microsoft Office, Sales, Contract Negotiation, Customer Service, Hotels, Call Centers, Hospitality, Hospitality Management, Operations Management, Hospitality Industry, Time Management, Front Office
Education
Northern Arizona University 2013 — 2014
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Scottsdale Community College 2011 — 2013
Hotel, Motel, and Restaurant Management
New Day School June 2013 - Present
Revana February 2013 - June 2013
Jojong Elemenary School May 2011 - February 2013
Sutherland Global Services November 2010 - May 2011
Mokdong Elementary School August 2009 - August 2010
CompUSA November 2002 - March 2006
Qwest November 1998 - January 2001
Technology Integration Group June 1996 - August 1998
Insight April 1994 - June 1996
Radio Shack July 1989 - January 1993
Skills
Sales, Outbound Marketing, Inbound Marketing, Marketing, Teaching, Public Speaking, Curriculum Design, Research, Microsoft Office, Curriculum Development, Tutoring, Classroom, Educational Leadership, Higher Education, Sales Management, Inbound Lead Generation, Human Resources, Management, Account Management, Customer Service, Customer Support, Retail Sales, Retail, Retail Marketing, Retail Category...
Education
Rockhurst University 1977 — 1981
Bachelor's degree, Business Administration and Management, General, 3.12 GPA
Canton High School 1976 — 1977
High School, General, 3.75
Notre Dame International School 1974 — 1976
High School, General, 2.5
Innovation Partners LLP September 2015 - Present
Alorica August 2012 - Present
Van Buren St LLC November 2013 - January 2015
Karma Dispensary LLC September 2013 - October 2014
La Prensa Times June 2008 - March 2010
Qwest July 2006 - August 2007
Skills
Customer Service, Social Media Marketing, Event Management, Management, Marketing, BPO, Leadership, Call Centers, Outsourcing, Asset Allocation
Education
Salt Lake Community College
Associate of Arts and Sciences (AAS), Finance & Credit
AT&T Mobility November 2013 - Present
Ericsson Inc September 2009 - November 2013
Sprint Nextel 2001 - 2009
Sprint PCS 2001 - 2009
Sprint Nextel 2005 - 2007
Qwest Wireless 1999 - 2001
Qwest 1998 - 1999
Ratelco electronics September 1990 - June 1996
Skills
CDMA, 2G, 3G, 4G, Backhaul, CDMA2000, Cellular Communications, Computer Network..., DS3, EVDO, Edge, Ethernet, Fiber Optics, GSM, IP, LTE
Education
Seattle Central College 1996 — 1998
AAS, Wireless Communications Technology
SPIRE Bioventures January 2015 - Present
Excitem.tv January 2014 - Present
Ustream, Inc. January 2014 - Present
Pragma Group June 2012 - Present
PayPal January 2011 - December 2014
Expedia June 2009 - September 2012
Qwest January 2004 - December 2008
IDT - Integrated Device Technology, Inc. June 1997 - December 2003
Skills
Online Payments, Online Systems, Online Tools, Channel Partners, International Sales, Channel Strategy, Channel Sales, Channel Optimization, Sales Channel, Online Travel, Telecommunication..., Semiconductors, Strategic Business, Strategic Partnerships, Product Management, Cloud Computing, Telecommunications, New Business Development, Channel, Product Marketing, Business Development, Account Management, Sales Management, Business Strategy, SaaS, Start-ups, Solution Selling, Go-to-market Strategy, Direct Sales, Global Business..., Competitive Analysis, Team Management, Cross-functional Team..., CRM, Leadership, Management, Marketing Strategy, Data Center, Business Planning, P, Entrepreneurship, Integration, Partner Management, Team Leadership, Market Analysis, Business Analysis, E-commerce, Salesforce.com, Sales Process, Business Intelligence
Education
Santa Clara University - Leavey School of Business 2000 — 2004
Executive MBA, International Business/Trade/Commerce
San Jose State University 1993 — 1997
BS, Electrical Engineering
MBI Energy Services March 2015 - Present
MBI Energy Services August 2014 - March 2015
eReplacementParts.com March 2011 - August 2014
Target September 2011 - May 2012
Qwest August 2009 - August 2010
2 Brothers Communications May 2009 - August 2009
Logan Golf & Country Club June 2007 - August 2009
Skills
Product Management, Sales Operations, Analytics, Management, E-commerce, Information Technology, Team Leadership, Process Improvement, Strategic Planning, Training, Customer Service, Operations Management, Sales, Team Building, Leadership, Business Development, Communication, Time Management, Project Management, Marketing, Marketing Strategy, Human Resources, Cross-functional Team..., Strategy, Competitive Analysis, Account Management, Sales Process, Selling, Customer Retention, Product Marketing, Online Marketing, New Business Development, Customer Satisfaction, Social Media Marketing, Pricing, Sales Management, Retail, P&L Management, Cold Calling, Email Marketing, Coaching, Key Account Management, Start-ups, Market Planning, Business Planning, Forecasting, Business Strategy, CRM, Contract Negotiation, Merchandising
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Utah State University 2006 — 2009
Bachelor of Science (B.S.), Political Science and Government
Snow College 2002 — 2004
Associate of Science (A.S.), General Studies
Hereford High School 1998 — 2002
High School Diploma, Regular/General High School/Secondary Diploma Program
Insurance September 2012 - Present
Humana October 2007 - July 2012
INFONXX August 2006 - October 2007
ICE Gallery November 2005 - August 2006
USAA Automobile Insurance Company January 2005 - June 2005
Conair Corporation 2002 - 2004
Excell Agent Services March 2000 - August 2001
Qwest 2001 - 2001
Excell Agent Services October 1998 - March 2000
Skills
Workforce Management, Avaya, Microsoft Word, Aspect, Analysis, Business Strategy, Business Analysis, Data Analysis, Microsoft Excel, Strategic Planning, Strategic Thinking, Organization, Management Consulting, Strategic Consulting, Analytics, Oral & Written..., INTJ, Call Center, Logic, Contact Centers, Customer Service, Pattern Recognition, Job Scheduling, Forecasting, Insurance, Health Insurance, Pharmaceutical Industry, Member Relations, Creative Strategy, Problem Analysis, Problem Solving, Confidentiality, Training, Personal Development, Ministers, Wedding Officiant, Leadership, IEX Total View, Payroll, Workforce Planning, Team Leadership, Customer Experience, Human Resources, Time Management, Vendor Management, Sales, Performance Management, Process Scheduler, Outsourcing, Operations Management
Education
Completion of Automobile Insurance Customer Service-Rio Salado Community College 2005 — 2005
General Education Diploma, High School Equivalence Certificate Program
Rio Salado College 2004 — 2004
Certificate of Completion Auto Ins, Customer Service Support/Call Center/Teleservice Operation
CIGNA Healthcare March 2012 - Present
CIGNA May 2002 - Present
CIGNA Healthcare 2002 - Present
CIGNA Group Insurance 2002 - Present
Qwest 2000 - 2002
MCI/Worldcom July 1985 - June 2000
Skills
Systems Analysis, Resource Management, Visio, SDLC, Talent Acquisition, Project Management, Recruiting, Requirements Gathering, Process Improvement, CRM, Business Requirements, Software Project..., Business Analysis, Requirements Analysis, Vendor Management, Team Building, HIPAA, Projects, Budgets, Software Documentation, SharePoint, Leadership, Talent Management, MS Project, Business Process..., Integration, Management
Education
University of Phoenix 1993 — 1995
Masters, Organizational Management
Regis University 1981 — 1985
M.S., Business Administration
Regis University 1981 — 1985
M.S., Computer Information Systems
West High School 1978 — 1981
Oracle February 2013 - Present
Amzur Technologies, Inc May 2010 - February 2013
Ricoh Americas Corporation March 2012 - September 2012
Qwest September 2011 - February 2012
Schneider National May 2010 - August 2011
Pfizer Inc. April 2005 - May 2010
Accenture Technology Solutions July 2003 - May 2010
BP Solar July 2003 - March 2005
Wipro Infotech Ltd December 2000 - July 2003
KMR Online November 1999 - December 2000
Skills
Oracle Applications, Solaris, Integration, High Availability, Capacity Planning, Administration, Oracle E-Business Suite, Oracle RAC, Oracle Enterprise..., Operating Systems, Oracle Application..., Databases, Database Administration, System Administration, Disaster Recovery, Patch Management, ERP, Business Intelligence, Data Migration, Production Support, SQL, Oracle, SOA, Enterprise Software, AIX, Oracle Discoverer, Linux, RMAN, PL/SQL, Oracle Fusion Middleware, Performance Tuning, Solution Architecture, IBM AIX
Education
Sathyabama University 1994 — 1998
BE, Electrical and Electronics Engineering
University of Madras 1994 — 1998
BE, Electrical and Electronics
CenturyLink September 2007 - Present
Qwest September 2007 - August 2011
Optimos November 2006 - September 2007
TEKsystems June 2003 - October 2006
INTRANET Consultants, Inc. September 1998 - May 2003
EDP Contract Services 1996 - 1998
Future Enterprises, Inc. 1988 - 1996
Skills
DoD, Professional Services, Business Development, Solution Selling, Active DoD Secret..., Telecommunications, Management, Leadership, Contract Negotiation, Program Management, Government, Managed Services, Government Contracting, Cross-functional Team..., Cloud Computing, SaaS, Security, Strategic Partnerships
Education
Rutgers University-New Brunswick 1983 — 1988
BA, Economics
Nationwide Insurance November 2012 - Present
TMone May 2011 - November 2012
Qwest January 2010 - February 2011
Market Link Integrated Marketing January 2009 - January 2010
CDS Global July 2006 - September 2009
Movie Gallery April 2003 - January 2005
US Navy August 1998 - August 2003
Skills
Insurance, Property & Casualty..., Liability, Casualty, Life Insurance, Umbrella Insurance, Fixed Annuities, Term Life Insurance, Sales Management, Customer Service, Retail Marketing, Training, Account Management
Education
Lincoln Highschool
Dipolma
San Diego State University-California State University
Associate of Arts and Sciences (A.A.S.), Marketing
Peppermill Inc March 2015 - Present
Peppermill Resort Spa Casino September 2014 - February 2015
Peppermill June 2011 - August 2014
Sherwin Williams October 2003 - June 2011
Qwest January 1999 - January 2000
Skills
Microsoft Excel, AS400 system, HRS Pro, FAS, Analysis
Education
University of Nevada
Masters of Accountancy
Regis University
Bachelors of Science, Computer Science
TEKsystems October 2013 - Present
T-Mobile January 2013 - July 2013
T-Mobile January 2005 - January 2013
cingular 2002 - 2005
qwest 2000 - 2002
mci 1996 - 2000
Skills
Telecommunications, Computer Network..., UMTS, Troubleshooting, Wireless, LTE, T1, 4G, GSM, Cellular Communications, Networking, ATM networks, CDMA, SIP, 3G, IP, SS7, Wireless Networking, Switches, Microwave, Network Design, RF, RF Engineering, Mobile Communications, Network Optimization, VoIP, SDH, Fiber Optics, WiMAX, RAN, Ethernet, WiFi, Mobile Technology, GPRS, Transmission, MPLS, Routers, System Deployment, TCP/IP, Network Engineering, Integration, Mobile Devices, Vendor Management, Testing, Technical Support, 2G, SQL
Education
Sacramento City College 1985 — 1986
Criminal Justice
Taos 2013 - Present
Vaco Technology 2011 - 2013
Taos 2008 - June 2011
Verizon Business 2005 - 2007
M Squared 2004 - 2005
Qwest 2000 - 2003
Skills
Professional Services, SaaS, Business Development, Salesforce.com, Vendor Management, Enterprise Software, Strategic Partnerships, Cloud Computing, Cross-functional Team..., Strategy, New Business Development, Outsourcing, Sales Operations, Business Intelligence, Account Management, CRM, Technical Recruiting, Business Analysis, Project Management, Managed Services, Program Management, Business Strategy, Data Center, Consulting, Management, Leadership, Networking, Contract Negotiation, Management Consulting, Sales, Marketing, Start-ups, Sales Management, Negotiation, Solution Selling, Product Management, Executive Management, Human Resources, Lead Generation, Recruiting, Sourcing, E-commerce, Entrepreneurship, Cold Calling, Talent Acquisition, Direct Sales, Sales Process, Business Process..., Applicant Tracking..., Change Management
Education
Smith College
BA
DIRECTV November 2011 - Present
Qwest 2004 - November 2011
Alpine Access 2002 - 2004
AT&T 1996 - 2000
Skills
Telecommunications, Call Center, Account Management, Vendor Management, Leadership, Sales, Cross-functional Team..., Team Leadership, Team Building, Management, Operations Management, Customer Satisfaction, Call Centers, Customer Experience, Customer Retention, Customer Service, Program Management, Entrepreneurship, Strategic Partnerships, Strategy
Education
University of Denver - Daniels College of Business 1998 — 2000
MBA
Saint Mary's University of Minnesota 1987 — 1991
Bachelor of Arts (BA), Psychology
Spring Institute for Intercultural Learning January 2011 - Present
Colorado Adult Education Professional Association September 2011 - June 2014
Bridge Linguatec 2004 - 2014
Emily Griffith Technical College September 1998 - July 2011
Community College of Denver 2003 - 2007
Qwest May 2000 - March 2004
Skills
Curriculum Development, Curriculum Design, ESL, Nonprofits, Teaching, Language Teaching, Adult Education, Grant Writing
Education
School for International Training 1996 — 1997
M.A.Teaching, English to Speakers of Other Languages
The University of Texas at Austin 1987 — 1991
B.A., German
Department of Workforce Services October 2008 - Present
Department of Workforce Services August 2004 - October 2008
Qwest August 1973 - August 2001
Qwest Communications 1973 - 2001
Education
Salt Lake Community College 1984 — 1987
na, Information Systems
west high school 1965 — 1968
diploma
Resource August 2009 - January 2013
Resource Interactive October 2006 - August 2009
Self-employed 1991 - 2006
Qwest 1997 - 2001
Skills
User Experience, Information Architecture, Technical Writing, Wireframes, Business Analysis, Software Documentation, Digital Marketing, Interactive Marketing, Site Maps, User Interface Design, Visio
Education
Salem International University
MA
Salem International University
BA
Scottrade July 2012 - Present
Kaiser May 2011 - January 2012
CIGNA 2008 - 2009
GWHIS March 2006 - 2008
GWHIS 2005 - 2006
Qwest 1999 - 2005
Skills
Testing, SDLC, Process Improvement, Integration, Telecommunications, Budgeting, Software Quality..., Requirements Analysis, Microsoft Office, Problem Solving, Mentoring, CMMI, Word, Documentation, Coaching, Quality Assurance, Team Building, Excel, Leadership, Management, Software Documentation, Test Planning, Training
Education
Regis University 2000 — 2002
Computer Science
QuantumPM 2006 - Present
Qwest 1980 - 2006
Skills
T-SQL, SharePoint Designer, Management, EPM, Project Portfolio..., PMO, Project Management, Service Delivery, PMP, Software Project..., Project Server, Business Intelligence, SharePoint, Business Analysis, Business Process, Program Management, MS Project, Resource Management
Education
Slippery Rock University of Pennsylvania 1969 — 1973
Cox Business December 2011 - Present
AZDB December 2009 - July 2011
Phoenix Woman Magazine June 2006 - July 2008
Cox Communications April 2003 - March 2005
Qwest 2001 - 2003
WorldCom November 1990 - March 2001
Skills
Strategic Partnerships, Start-ups, Telephony, Strategic Planning, Community Development, National Accounts, Telecommunications, Leadership, Public Speaking, Sales, Management, Change Management, New Business Development, Team Building, Marketing, Advertising, Sales Management, Online Marketing, Training, Account Management, Fundraising, Public Relations, B2B, Marketing Communications, Solution Selling, Sales Operations, Business Development, Salesforce.com, Call Centers, Marketing Strategy, Selling, Contract Negotiation, Marketing Management, Social Media Marketing, Networking, Lead Generation, Direct Sales, Budgets, Sales Process, Strategy, Team Leadership, Social Media, CRM, Market Planning, Market Research, Product Marketing, Competitive Analysis, Product Management, Customer Retention, Online Advertising
Education
Rio Salado College 2009 — 2016
Currently attending
Cavalier High School 1978 — 1982
Roseau High School 1978 — 1981
Qwest Finance DirectorCenturyLinkApril 2011 - Present
CenturyLink 2011 - 2011
U S West 1990 - 2000
Skills
Telecommunications, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Cross-functional Team..., Business Analysis, Finance, Process Improvement, Business Process..., Mergers & Acquisitions, Budgets, Analysis, Vendor Management, Program Management, Strategic Planning, Strategy, Business Intelligence
Education
Regis University 1988 — 1991
Qwest
Skills
Telecommunications
Education
Regis University 1991 — 1996
Charter Communications July 2013 - Present
Comcast Cable March 2011 - July 2013
Comcast Cable February 2009 - March 2011
Comcast Cable October 2006 - February 2009
Comcast Cable October 2006 - July 2007
Charter Communications May 2006 - October 2006
STEVENS HARDWOOD FLOORS, 2001 - 2006
Nortel Networks 2000 - 2001
QWEST 1990 - 2000
Skills
Cisco Technologies, Switches, Testing, Integration, Routers, Software Documentation, VoIP, IP, RF, TCP/IP, Networking, VOD, Network Architecture, Provisioning, Ethernet, Set Top Box, Hardware, Wireless, System Deployment, Telecommunications, Broadband, Troubleshooting, Network Engineering, Telephony, Network Design, Fiber Optics, Cabling, Computer Network..., IPTV, DOCSIS, DWDM, SNMP, MPEG, MPEG2, MPLS, Optical Fiber, Cable Television, Routing, Digital TV, WiFi, HFC, Cables
Education
Regis University
St. Edward's University 2012 - Present
Qwest April 2002 - January 2012
Lason July 1997 - April 2002
Skills
Telecommunication..., Information Management, Sales Management, Cloud Computing, Business Intelligence, Project Management, Team Leadership, Account Management, Strategic Planning, Program Management, Business Analysis, Direct Sales, Vendor Management, Business Development, CRM, Consulting, Process Improvement, Training, Start-ups, Sales Operations
Education
St. Edward's University 2008 — 2012
BBA, Business Ethics, Accounting
Albuquerque TVI 1990 — 1993
Working towards BBA, General Requirements, IT, Networking, 3.85
San Antonio College
Associate's Equivalency, Liberal Arts
In-Situ September 2014 - Present
GE July 2003 - September 2014
GE Analytical Instruments May 2002 - July 2003
Qwest May 2001 - May 2002
Sievers Instruments (now GE Analytical Instruments) March 1996 - August 1999
Sievers Instruments (now GE Analytical Instruments) January 1994 - March 1996
Skills
Management, Voice of the Customer, Product Development, Sales Management, Sales, Six Sigma, CRM, Distribution Strategies, Team Management, Direct Sales, Business Strategy, Competitive Analysis, Strategic Planning, Sales Operations, Forecasting, Cross-functional Team..., Process Improvement, New Business Development, Program Management, Product Management, Business Development
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2001
MBA, Finance & Entrepreneurship, GPA 3.9
Rensselaer Polytechnic Institute 1988 — 1993
Bachelor of Science (BS), Mechanical Engineering
Simsbury High School 1984 — 1988
Why We Work - Organizational Development & Training June 2014 - Present
Decision Resource Associates April 2004 - Present
APAC Customer Services July 2012 - October 2014
APAC Customer Services October 2011 - October 2014
APAC Customer Services October 2011 - July 2012
At the MN State Capitol 1999 - 2011
Black Box Network Services 2005 - 2007
Qwest 1998 - 2004
Qwest Business 1995 - 1999
Qwest Communications 1986 - 1998
Skills
Strategic Planning, Telecommunications, Program Management, Project Management, Vendor Management, Contract Negotiation, Cross-functional Team..., VoIP, Account Management, Wireless, Process Improvement, New Business Development, Team Building, Business Development, Leadership, Team Leadership, Budgets, Sales Management, Telephony, Negotiation, Customer Satisfaction, Sales, Solution Selling, Customer Retention, Salesforce.com, Call Centers, CRM, SaaS, Start-ups, Cloud Computing, Direct Sales, Sales Process, Strategy, Sales Operations, Competitive Analysis, Management, Product Management, Enterprise Software, Strategic Partnerships, Lead Generation, Training, Selling, Managed Services, Executive Management, Professional Services, Sales Leads
Education
Regis University 1989 — 1994
Marketing and Strategic Planning
Stritch University
Business Administration
Catholic Health Initiatives March 2010 - September 2014
Qwest March 2009 - February 2010
Great-West July 2006 - February 2009
AT&T WWCS May 1998 - February 2006
Skills
Healthcare Application..., Enterprise Project..., PPM Tools -..., Advanced..., Experience supporting...
Education
Regis University
United Health Group March 2014 - Present
SEAKR Engineering June 2012 - October 2013
Lockheed Martin January 2007 - June 2012
Accenture September 2005 - December 2006
CSG International October 2000 - June 2005
Qwest February 1999 - October 2000
Lockheed Martin March 1987 - January 1999
Lockheed Martin March 1987 - January 1999
Skills
Analysis, Program Management, Process Improvement, Financial Analysis, Risk Management, Military, Aerospace, Integration, Government, Proposal Writing, Requirements Analysis, Requirements Management, Information Assurance, Six Sigma, Project Management, Incurred Cost Submission
Education
Columbine
Regis University
Bachelor of Applied Science (BASc), Business Administration and Management, General
Level 3 Communications May 2013 - Present
Level 3 Communications September 2011 - May 2013
Me2 Innovations 2011 - 2013
Time Warner November 2009 - September 2011
Broadview Networks June 2008 - October 2009
Qwest February 2004 - May 2008
Qwest Communications March 2000 - February 2004
Qwest Communications November 1998 - March 2000
Skills
CRM, Enterprise Software, Telecommunications, Strategy, Account Management, Management, Solution Selling, Sales Management, SaaS, Lead Generation, Managed Services, Unified Communications, Direct Sales, Sales Operations, IP, Leadership, VoIP, Call Centers, Cloud Computing, Co-location, MPLS, Strategic Partnerships, Business Development, Selling, Networking, New Business Development, Sales
Education
Rowan University 1990 — 1994
Wayne Barress State Farm Insurance October 2010 - Present
R H Donnelly January 2008 - September 2012
DEX August 1999 - January 2008
Qwest January 1997 - August 1999
U S WEST Dex, Inc. 1990 - 1998
Qwest May 1993 - January 1997
US West November 1990 - May 1993
Donnelley Company (Formerly QwestDex and US West Direct) January 1990 - November 1991
Motorola Communications January 1978 - January 1990
Skills
Account Management, Coaching, Direct Sales, Salesforce.com, Strategic Planning, SEM, Negotiation, Customer Satisfaction, B2B, Sales Operations, Advertising, Small Business, Business Planning, Lead Generation, Sales Process, Insurance, Life Insurance, Mutual Funds, Leadership, Marketing, Direct Marketing, Recruiting, Business Strategy, Management, Selling, E-commerce, Cold Calling, Program Management, Change Management, Sales Presentations, Whole Life, Marketing Strategy, Homeowners, CRM, Term Life Insurance, Social Media Marketing, Disability Insurance, Umbrella Insurance, Sales
Education
Skyline College
Criminology
Currently Available July 2011 - Present
UW MCIS September 2004 - June 2011
DHL (Airborne Express) March 2002 - May 2004
Qwest December 1976 - February 2001
Skills
IT Service Management, IT Strategy, Servers, Data Center, Active Directory, IT Management, Help Desk Support, CRM, SharePoint, Telecommunications, Technical Support, Disaster Recovery, Computer Hardware, Windows 7, Integration, Security, System Administration, Visio, ITIL, Windows Server, Routers, Troubleshooting, Network Security, Databases, SQL, Vendor Management
Education
Seattle Pacific University
Bachelor of Arts (BA)
Lakeshore 2015 - 2015
CoreSite Realty Corporation October 2013 - April 2014
Catholic Health Initiatives May 2012 - October 2013
KPA LLC March 2011 - February 2012
ProSolv Cardiovascular, a FUJIFILM company March 2010 - August 2010
Kardia Health System June 2008 - September 2009
Microsoft July 2006 - May 2008
SAIC October 2005 - June 2006
Computer Sciences Corporation October 2003 - October 2005
Qwest June 2000 - October 2001
Skills
Quality Assurance, Testing, SDLC, Agile Methodologies, Software Quality..., Software Documentation, HL7, HIPAA, Scrum, Test Planning, Regression Testing, DICOM, Microsoft SQL Server, Test Automation, Program Management, Databases, Test Cases, PACS, Management, SQL, Web Applications, Performance Testing, CRM, Product Management, Release Management
Education
Roosevelt University
History
Thomas Edison State College
Computer Technology/Computer Systems Technology
SoftLayer Technologies an IBM Company April 2013 - Present
SoftLayer Technologies an IBM Company April 2013 - Present
CenturyLink (Formerly Qwest) April 2011 - December 2012
Qwest April 2004 - April 2011
XO Communications 1998 - April 2004
Skills
Colocation, Cloud Computing, Hosting, Data Center, Channel Management, Unified Communications
Education
Bachelor of Science
San Diego State University-California State University
Bachelor of Science (B.S.)
givens investments llc December 2003 - Present
Qwest January 2000 - December 2002
U S WEST January 1984 - December 1999
Skills
Residential Homes, Real Estate, Investment Properties, Sellers, Investors, Short Sales, Foreclosures, Single Family Homes, Property Management, REO, First Time Home Buyers, Real Estate Development
Education
Regis University
Regis University
Comcast Business June 2015 - Present
Comcast Cable December 2013 - Present
Streamline Communications June 2013 - December 2013
Comcast February 2010 - June 2013
Qwest November 2004 - February 2010
Qwest Communications August 2004 - November 2004
Qwest April 2002 - August 2003
Qwest January 2000 - April 2002
Qwest Communications March 1999 - January 2000
Skills
Telecommunications, Call Center, Sales Operations, Consulting, Long Distance, Co-location, SIP Trunking, Hosted Services, MPLS, Broadband, Managed Services, T1, Direct Sales, Ethernet, Solution Selling, Unified Communications, Call Centers, Cisco Technologies, VoIP, Customer Retention, Data Center, Cloud Computing, WAN, Telephony, Wireless, Sales, Strategy, PRI, Enterprise Software, Internet Services, Management, Metro Ethernet, Selling
Education
Salt Lake Community College 1988 — 1991
Associates, Business
ICon Professional Services March 2015 - Present
ZeroChaos September 2010 - March 2015
PrO Unlimited March 2005 - September 2010
Qwest 1998 - 2005
Skills
Employee Relations, Recruiting, Technical Recruiting, Superior Client Service, Talent Acquisition, Team Leadership, Compliance, Internet Recruiting, Applicant Tracking..., Client Services, Temporary Placement, Human Resources
Education
Santa Clara University - Leavey School of Business 1992 — 1996
BS, Business/Marketing
The Tie Yard of Omaha May 2011 - Present
Windsor Republic Doors October 2008 - October 2012
IBM/IGS August 2003 - June 2007
IBM 2003 - 2007
IBM Global Services 2003 - 2007
USWest/Qwest - Information Technologies March 1998 - August 2003
USWest Technologies March 1989 - March 1998
US West Communications January 1987 - March 1989
US West Communications December 1985 - January 1987
Qwest June 1982 - December 1985
Skills
Disaster Recovery, Microsoft SQL Server, Databases, Oracle, Unix, Program Management, Database Administration, AIX, Management, Performance Tuning, Software Development, Servers
Education
University of Phoenix 1993 — 1995
BSBA, Buisness Administration
University of Phoenix, Salt Lake campus 1993 — 1995
Bachelor, Science Business Administration
Snow College 1973 — 1975
Associates, Physical Education
UTHSCSA March 2013 - Present
Rackspace September 2011 - October 2012
Rackspace Hosting February 2010 - October 2012
University Texas Health Science Center of San Antonio March 2010 - February 2011
Washington Mutual November 2004 - January 2009
WaMu November 2002 - January 2009
WaMu November 2002 - January 2009
Washington Mutual November 2002 - November 2004
Qwest September 1998 - September 2002
Qwest December 1999 - August 2002
Skills
Project Management, Workshop Facilitation, Office Management, Salesforce.com, Customer Service, Administrative..., Outlook, Software Documentation, Visio, Spreadsheets, Recruiting, Applicant Tracking..., Microsoft Office, Employee Relations, SharePoint, Sales, Budgets, System Administration, Event Management, Project Planning, Public Speaking, Microsoft Excel, Human Resources, Administrative...
Education
San Antonio College
Instant Tax Service December 2011 - Present
Instant Tax Service November 2009 - April 2011
Wyndham Worldwide / RCI October 2008 - August 2009
Qwest November 2003 - April 2007
Education
San Francisco State University
Qwest Communications 1995 - Present
Qwest 1995 - June 2010
Indecon 1994 - 1996
CUC International 1988 - 1992
CUC International 1988 - 1992
Skills
Unix, Telecommunications, TCP/IP, SQL, Oracle, Solaris, VoIP, Perl, Operating Systems, Software Project..., XML, Troubleshooting, Requirements Analysis, Linux, Vendor Management
Education
Saginaw Valley State University 1985 — 1988
BS, Information Technology
Consolidated Telecommunications Company Sales EngineerTDS / USLink2002 - 2006
Integra Telecom 2001 - 2002
Qwest 1996 - 2001
USWest 1996 - 2001
Education
Saint Mary's University of Minnesota 1996 — 2004
Bachelors, Telecommunications Management
Laird Norton Wealth Management December 2013 - Present
The Education Effect (TEE) July 2012 - Present
Scripps College September 2010 - May 2012
Towers Watson June 2011 - August 2011
Qwest June 2010 - August 2010
INROADS 2010 - 2010
Scripps College September 2008 - April 2009
Wilsons Leather May 2008 - August 2008
Seattle Storm 2002 - 2008
Skills
Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Access, Windows Vista, Microsoft Word, SPSS, Stata, Spanish, Interview Skills, Qualitative Research, Research, Report Writing, Presentations, Sales, Market Analysis, Data Analysis, Event Planning
Education
The University of Chicago 2012 — 2013
Masters of Arts, Humanities/Humanistic Studies
Scripps College 2008 — 2012
Bachelor of Arts, Economics
University Preparatory Academy 2000 — 2008
Qwest June 2003 - March 2008
Education
Regis University 1998 — 2003
BS, Marketing/Human Resource Mgmt
CenturyLink January 2014 - Present
CenturyLink November 2011 - January 2014
Qwest January 2007 - October 2011
Qwest September 2005 - December 2006
Qwest January 2000 - August 2005
Skills
Variance Analysis, Forecasting, Accounting, General Ledger, Budgets, SEC Financial Reporting, Financial Analysis, Financial Reporting, SOX 404, SAP, Analysis, Telecommunications, Management, Sarbanes-Oxley Act, Auditing, Process Improvement, Financial Modeling
Education
Regis University 2007 — 2009
MSA, Accounting
University of Colorado Denver 1987 — 1990
BS, Accounting
Farmers Insurance Group of Companies April 2003 - Present
Qwest January 1998 - October 2001
Skills
Insurance, Life Insurance, Budgets, Selling, Homeowners, Marketing, Program Management, Process Improvement, Customer Service, Microsoft Office, Team Building, Vendor Management, Term Life Insurance, Sales, Strategic Planning, Management, Analysis
Education
Regis University 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Computer Science
contractor January 2001 - Present
Qwest January 1979 - December 2000
Skills
Program Management, Business Analysis, Software Project..., Team Building, Change Management, Project Management, PMP, Team Leadership, Project Planning, Telecommunications, Requirements Analysis, Process Improvement, Vendor Management, PMO, Project Delivery, Project Portfolio..., Customer Service, Telephony, IP, VoIP, Wireless, Ethernet
Education
Rio Salado College
NORDSTROM Bank and Credit Division May 2014 - Present
Catholic Health Initiatives December 2008 - Present
Catholichealthcare Initiatives November 2008 - Present
Kelly Services February 2008 - Present
Catholic Health Initiatives 2008 - Present
Regis Univeristy July 2003 - December 2008
Qwest December 1983 - November 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, Public Speaking, Editing, Negotiation, Software Installation, Troubleshooting, Computer Hardware, Visio, Help Desk Support, Technical Support, Software Documentation, Hardware, Citrix
Education
Regis University 2011 — 2014
Master's degree, Organizational Communication as it Relates to Team, 3.5
Regis University 2006 — 2011
Bachelor's, Communication Sciences and Disorders, General, 3.8
Holy Family High School 1969 — 1972
General field of study
Mt. Carmel
CenturyLink January 2004 - Present
CenturyLink March 1993 - Present
Qwest January 2002 - January 2004
Qwest January 1998 - January 2002
Qwest January 1997 - January 1998
Qwest January 1995 - January 1997
Qwest January 1993 - January 1995
Skills
Variance Analysis, Sarbanes-Oxley Act, General Ledger, Financial Reporting, Forecasting, Account Reconciliation, Financial Analysis, Accounting, PeopleSoft, Hyperion Enterprise, Cash Flow, Accounts Payable, Internal Controls, SEC filings, GAAP, Tax
Education
Regis University 1994 — 1997
Bachelor of Science, Accounting
Regis University 1993 — 1997
BS in Accounting, Accounting, Business Mgmt
CenturyLink May 2012 - Present
CenturyLink June 1999 - May 2012
CenturyLink June 1999 - May 2012
Qwest April 1989 - June 1999
Skills
Team Leadership, Servers, Business Analysis, Process Improvement, Project Management, Change Management, Training, Strategic Planning, Coaching
Education
NW College 1992 — 1994
Bachelor of Arts (BA), Organizational Leadership
Seattle Central Community College 1989 — 1991
Associate of Arts (AA)
Texas Alcoholic Beverage Commission September 2013 - Present
Scottrade July 2012 - August 2013
Saint Mary's University September 2011 - August 2013
McGladrey February 2012 - April 2012
Super America July 2010 - February 2012
Qwest February 2005 - November 2009
Speedway LLC June 2001 - January 2005
Skills
Sales, Customer Service, Accounting, Auditing, Inspection, Financial Analysis, Financial Statements, GAAP, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Investigation
Education
Saint Mary's University of Minnesota 2011 — 2013
Bachelor, Accounting/Business, 3.89
Rochester Community and Technical College 2009 — 2011
Associate of Applied Science, Accounting, 4.0
Rochester Community and Technical College 2009 — 2011
Accounting Clerk Diploma, Accounting, 4.0
CenturyLink August 2013 - Present
CenturyLink June 2011 - Present
Qwest April 2010 - June 2011
Qwest Communications January 2001 - March 2010
Skills
PL/SQL, Databases, SQL*Plus, Visual Basic, Windows NT, Shell Scripting, SQL, Data Analysis, Requirements Gathering, SDLC, Integration, Data Warehousing, Business Analysis, Windows NT Shell..., SQL Server Management..., SSIS, Microsoft SQL Server, Project Management, Telecommunications, Process Improvement, Program Management, Management
Education
Regis University 2008 — 2015
Master of Science, Database Technologies
University of Colorado Denver 1996 — 2000
Bachelor, Management Information Systems
CenturyLink April 2011 - Present
Qwest 2008 - April 2011
Qwest Communications March 2006 - January 2008
Qwest Communications August 2005 - March 2006
Qwest Communications August 2003 - August 2005
Skills
Process Improvement, Billing, SOX, Financial Reporting, Auditing, Internal Audit, Telecommunications, Program Management, Business Analysis, Budgeting, Process Engineering, Business Process, Data Analysis, Customer Relations, Change Management, General Ledger, Business Process..., Cross-functional Team..., Visio, Project Planning, MS Project, Consolidation, PMO, Financial Analysis, Compliance, Requirements Analysis, Audit, Team Building, Analysis, Integration, Variance Analysis, Sarbanes-Oxley Act, Internal Controls, Budgets, Project Management
Education
Regis University
BS in Business Administration, Finance and Management
Quintessential Webmuse January 2013 - Present
Vertex Business Services 2006 - 2010
Murphy & Associates, Inc. 1998 - 2003
Qwest 1995 - 1998
Skills
DB2, SDLC, Agile Methodologies, COBOL, SQL, PHP, XML, Databases, C#, Software Development, Microsoft SQL Server, JavaScript, T-SQL, Business Analysis, SharePoint, jQuery, Access, HTML, CSS, ASP.NET, Java, MySQL, Enterprise Software, MVS, WordPress, Visual Studio, Eclipse, Visio, Systems Analysis, CICS, Requirements Analysis, Requirements Gathering, Software Project..., Visual Basic, Testing, Software Documentation, Microsoft Excel, Database Design, IIS, SSRS, Scrum, Business Intelligence, .NET, Data Modeling, Agile Project Management, Programming, Web Services, ETL, TFS, Data Warehousing
Education
Seattle Central Community College 2010 — 2012
Certification, Information Technology Web Development, 3.92
University of Washington 1983 — 1987
Bachelor of Arts (BA), Music
State of Florida Senior Director of Central Office EngineeringQwestFebruary 1998 - June 2002
Qwest 1998 - 2002
Education
Shepherd University 1989 — 1992
RBA, Business & Electronic Technology
A+ Lawn & Landscape March 2010 - Present
FedEx Express December 2009 - July 2015
Best Portable Toilets September 2006 - March 2014
Qwest March 1972 - March 2007
Skills
Selling, Real Estate, Sales, Sales Management, Relocation, Direct Sales, First Time Home Buyers, Short Sales, Customer Satisfaction, Marketing, Account Management, Call Center, Team Building, Sellers
Education
Simpson College 2002 — 2005
Management
Hoover Hign School 1967 — 1970
Chillemi Consulting LLC November 2005 - Present
Qwest January 2001 - September 2005
Qwest April 1999 - January 2001
Qwest June 1997 - April 1999
Qwest August 1994 - June 1997
Skills
Business Strategy, Marketing Strategy, New Business Development, Team Building, Entrepreneurship, Coaching, Leadership Development, Business Planning, Program Management
Education
Regis University 1986 — 1988
Master of Business Administration (MBA), Finance, General
Self-Employed June 2010 - Present
Qwest March 2007 - June 2010
Education
Salt Lake Community College 2008 — 2009
General Education
Southern Utah University 2004 — 2005
Nursing
Houghton Mifflin Harcourt June 2010 - Present
Choice Solutions, Inc June 2010 - October 2013
City & County of Denver April 2008 - June 2010
Douglas County School District January 2001 - January 2005
Platte River Academy July 2003 - June 2004
Qwest January 2000 - January 2001
AT&T January 1988 - September 1997
Skills
Customer Relations, Technical Writing, Team Management, Product Management, Staff Development, Process Development, Knowledge Engineering, Process Management, Fundraisers, Union Negotiations, Coordination, Requirements Analysis, Requirements Gathering, Troubleshooting, Strategic Planning, Resource Management, Team Building, Change Management, MS Project, PMP, Mentoring, Problem Solving, Coaching, Planning, Visio, Project Planning, Software Project..., Instructional Design, Process Improvement, Vendor Relations, Team Leadership, Business Process, Policy, Quality Assurance, Agile, Teaching, E-learning, Web Project Management, Customer Service, Integration, SDLC, Agile Methodologies, E-Learning, Process Simulation, Software Documentation, Training, Business Process..., Enterprise Software, Management, Business Intelligence
Education
University of Denver - Daniels College of Business 2000 — 2001
Graduate Certificate - Project Management Professional, Project Management
Regis University
2002; Certificate, 2005Social Science and Education; Project Management
Secondary and Adult Education, Central Wyoming College
YMAX Corp May 2013 - Present
NT Tools USA October 2012 - Present
Tek Systems 2013 - 2013
Qwest 2001 - 2008
Skills
Software Configuration..., Database Administration, Java software..., Requirements Analysis, Unix, Java, Software Development, Testing, Test Automation, Quality Assurance, CRM, Software Documentation, Agile Methodologies, Software Project..., Telecommunications, Oracle, PL/SQL, Troubleshooting, JavaScript, Weblogic, Databases, Unix Shell Scripting, Enterprise Architecture, Integration, Business Analysis, Program Management, SDLC, Visio, Vendor Management
Education
Regis University 1990 — 1994
BS, Information Systems
Qwest March 1991 - Present
Education
Snow College 1979 — 1980
Qwest February 2004 - Present
Teleperformance, USA August 2001 - February 2004
ICU Connected January 2000 - August 2001
Salt Lake Community College January 1999 - December 2000
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, C++, C, Java, Customer Service, HTML, Web Design, Network Administration, Network Communications, New Business Development, Computers, Software Installation
Education
Salt Lake Community College 1998 — 2000
CNA and CNE, System, Networking, and LAN/WAN Management/Manager
Granit High School 1978 — 1982
HS Deploma, 10 - 12
University of Utah
Bachelor of Science (BS), Web Page, Digital/Multimedia and Information Resources Design
Comcast Business January 2014 - Present
TDS Telecommunications Corp. March 2010 - January 2014
Qwest 2008 - 2009
AT&T 2000 - 2006
TIC Enterprises 1995 - 2000
Skills
Telecommunications, VoIP, MPLS, Managed Services, DSL, IP, Telephony, Call Center, Wireless, Cisco Technologies, Unified Communications, Co-location, Project Management, Ethernet, SIP, Hosted Services, Solution Selling, Call Centers, Selling, SIP Trunking, WAN, T1, Long Distance
Education
Saginaw Valley State University
Bachelor of Arts (B.A.), Psychology
Qwest November 1998 - Present
Education
Seattle University
Qwest January 1995 - April 2013
CenturyLink January 1995 - April 2013
CenturyLink 1995 - 2013
Ken Sholtz’s Ranch, Malibu, CA January 1990 - January 1995
RH Paving Inc. March 1992 - March 1993
DW Burhoe Construction, Inc. March 1982 - September 1990
Skills
Managerial Skills, Good Communication..., Team Player, Computer Skills, Amp Clamps, Multi-Meter, Read As-builts, Read Blue Prints, Hand Tools, Cable Locators, Skip loader, Motor Grander, Front Loader, Backhoe, Bulldozer
Education
San Juan College 2011 — 2015
AAS degree San Juan College, expected 2015, Renewable Energies, 3.5 GPA
Western Technical College 1984 — 1995
Certificate of Completion, Telecommunications, B
Computer Technician for Sun Electric Company 1982 — 1982
Certificate of Completion, Sun Testing Equipment, B
National Institute of Communications American Technical Institute 1981 — 1982
Certificate of Completion, Electron/Computer Technician, B
Arizona Automotive Institute 1977 — 1978
Diploma, Automotive Mechanic, B
Hogon High School 1975 — 1977
Diploma
Norwex - Improving Quality of Life April 2012 - Present
Qwest April 1996 - August 2001
Mountain Bell April 1965 - June 1975
Skills
Selling, Business Analysis, Change Management, Recruiting, Call Centers, Customer Service, Telecommunications, Customer Satisfaction, Microsoft Office, Customer Experience, Training, Team Leadership, Sales, Microsoft Excel
Education
Salt Lake Community College 1985 — 1986
West High 1960 — 1963
Jefferson County, Colorado March 2013 - Present
Jefferson County, Colorado March 2012 - Present
Chevarria Insurance Services April 2011 - June 2012
Qwest May 2006 - October 2008
Skills
Policy, Data Entry, Outlook, Microsoft Office, Event Planning, Local Government, Policy Analysis, Administrative..., Public Policy
Education
Regis University 1990 — 1996
Bachelor of Applied Science (BASc), Business Administration and Management, General
Public Partnerships LLC September 2010 - Present
Qwest August 2003 - May 2006
Standard Register July 1998 - August 2003
Skills
Bilingual-English/Spanis..., Typing, Call Centers, E-Verify, Payroll
Education
Western International University 1998 — 2002
Bachelor's degree, International Business/Trade/Commerce
Rio Salado College 1996 — 1998
Associate's degree, General Studies