Xerox Services
Industry: Company
DescriptionFounded: 1998 Parent organization: Xerox
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Xerox Services Employees
Xerox Services December 1998 - May 2014
Towers Perrin November 1996 - December 1998
Aria Health (Frankford Hospital/Frankford Campus) 1986 - 1996
Skills
Quality Management, Working Collaboratively, Written and Oral..., Business Analysis, Event Organizer, Research and Planning, Processing and..., Compiling and Analyzing..., Quality Management of..., Internal Process..., Cross-Functional..., Training and Coaching, Team Leadership, Policy and Procedure..., Ability to Prioritze..., Establish and Maintain...
Education
Holy Family University
Bachelor's Degree, Psychology and Secondary Education
Diagnostic Imaging Northest October 2013 - Present
Old Soldiers Home December 2012 - February 2013
Veterans Administration Hospital August 2012 - October 2012
Xerox Services May 2010 - August 2011
Skills
Medisoft, Phlebotomy, Wound Care, Microsoft Office, EMR, Medical Terminology, Immunization, Communication, Medical Assisting, HIPAA, Medical Records, Medical Coding, Medical Devices, CPT, Telephone Skills, Cpr Certified, Medicare, Hospitals, Customer Service, Healthcare, ICD-9, Epic Systems, Medicaid, Critical Thinking, Microsoft Office 2007, Medical Transcription, PACS, Fax, Direct Patient Care, EKG, Venipuncture, Vital Signs
Education
ProCare Academy 2013 — 2013
Health care
Everest College-Tacoma 2011 — 2012
Diploma, Medical/Clinical Assistant
Xerox Services October 2010 - September 2011
Ames Volunteer Fire Department January 2009 - August 2010
Xerox Services January 2009 - April 2010
Canajoharie Volunteer Fire Department September 2006 - September 2007
J.C. Young Hose Company, No. 1 September 2005 - June 2006
Empire BlueCross BlueShield June 2004 - June 2006
Town of Liberty Volunteer Ambulance Corp January 2005 - April 2006
Adecco Employment Services January 2001 - January 2004
Skills
BLS, Cpr Certified, Emergency Vehicle..., Microsoft Office
Education
Lenoir Community College 2012 — 2012
Certificate of completion, Emergency Medical Sciences
NYU Polytechnic 1995 — 1998
Bachelor of Science, Journalism and Technical Communications
UK HealthCare February 2015 - Present
Xerox Services December 2007 - February 2015
Lexmark April 2005 - December 2007
Visteon ($17B Auto Supplier in 2001) January 2001 - April 2005
Springfield Healthcare Center October 1995 - January 2001
Medi-Span (Supplier of Pharmaceutical data & Drug interaction information) December 1994 - October 1995
Oscar Robertson/Smoot June 1993 - December 1994
Skills
Essbase, Variance Analysis, Ad Hoc Reporting, Business Analysis, Reporting & Analysis, Access, Accounting, Financial Reporting, Forecasting, Budgets, Sarbanes-Oxley Act, Consolidation, Finance, Management, Financial Analysis, Internal Controls, Process Improvement, Accounts Receivable
Education
Indiana University - Kelley School of Business 1988 — 1990
Texas A&M University 1978 — 1983
BS, Computer Science
Whitlock May 2015 - Present
MEDHOST August 2012 - April 2015
Wasp Barcode Technologies March 2007 - August 2012
Xerox Services 2006 - March 2007
Skills
System Administration, Cloud Computing, Active Directory, Software Documentation, Wireless Networking, Networking, Computer Hardware, Servers, Customer Support, Customer Service, Self-starter, Highly motivated..., Inventory Control, Asset Tracking, EDIS, POS, Microsoft Project 2010, Microsoft Visio, Databases, SQL, Software Installation, Citrix, Microsoft SQL Server, Windows, Testing, Information Technology, Salesforce.com, Call Centers, Troubleshooting, Hardware, Management, Process Improvement, Business Intelligence, Printers, Analysis, Leadership, SharePoint, Integration, Windows XP, Solution Selling, Account Management, Training, Business Analysis, Vendor Management, Technical Support, Help Desk Support, Sales, Project Management, Team Leadership, Visio
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Masters Information Systems Management, Project Management
Louisiana Tech University 1995 — 1999
Bachelor of Science (B.S.), Computer Information Systems
Roche August 2015 - Present
IUPUI September 1999 - Present
Herman & Kittle Properties, Inc. April 2013 - August 2015
Xerox Services April 2011 - May 2012
Eli Lilly April 2001 - April 2011
Indiana Youth Institute 2006 - 2007
Indiana Youth Services Association 1996 - 2001
Elkhart County Youth Services Bureau 1993 - 1996
Allendale Association 1991 - 1993
Skills
Program Management, Team Building, Strategic Planning, Training, Project Management, Management, Leadership Development, Coaching, Non-profits, Teaching, Change Management, E-Learning, SharePoint, Training Delivery, Cross-functional Team..., Analysis, Public Speaking, Project Planning, Process Improvement, Customer Service, Organizational..., Human Resources, Employee Training, Learning Management, Leadership, Marketing, ADDIE, Instructional Design, Consulting, Adult Education, Staff Development, Blended Learning, Program Evaluation, Career Development, Organizational..., Executive Coaching, Instructor-led Training, Workshop Facilitation, Captivate, Needs Analysis, Program Development, Performance Management, Performance Consulting, Policy, Employee Engagement, Training & Development, Learning Management..., Strategy, Vendor Management, Performance Improvement
Education
Indiana University Bloomington
BA, Psychology
Indiana University-Purdue University at Indianapolis
MSW, Social Work - Macro/Leadership Concentration
Sutter Health October 2014 - Present
Xerox Services May 2012 - June 2013
Plum Healthcare Group, LLC August 2010 - November 2011
Perry-Smith LLP September 2007 - July 2010
Franklin Templeton Investments July 2002 - February 2007
Skills
Monthly Reporting, Budget Analysis, Revenue Forecasting, Year End Close, Excel, Financial Accounting, Year-end Close, Accounting, Microsoft Excel, Financial Statements, Auditing, Financial Reporting, Budgets, General Ledger, Financial Analysis, Finance, Tax, Data Analysis, Journal Entries, Analysis
Education
University of California, Davis - Graduate School of Management 2011 — 2014
Master of Business Administration (MBA), Finance / Accounting
Marian University 2001 — 2002
BS, Accounting
Connecticut General Assembly July 2015 - Present
Connecticut General Assembly October 2014 - July 2015
Rome, Smith and Lutz January 2013 - May 2014
Coutu for State Senate Campaign June 2012 - November 2012
Xerox Services June 2011 - January 2012
Skills
Grassroots Organizing, Fundraising, Community Outreach, Event Planning, Public Speaking, Social Media, Editing, Public Relations, Message Development, Legislation, Public Affairs, Legislative Research, Grassroots
Education
Franklin & Marshall College 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Xerox Services June 2005 - February 2014
Skills
Microsoft Word, Microsoft Office, Outlook, Event Planning, Data Entry, Event Management, Accounts Receivable, English, Time Management, Teamwork
Education
Everest University-South Orlando 2004 — 2006
Associate of Science (A.S.), Criminal Investigations, 3.57
Valencia College
Diagnostic Medical Sonography
Bartlett Nuclear 2013 - Present
SRA International February 2007 - August 2013
Xerox Services September 2002 - February 2007
ACS Healthcare Provider Solutions 2003 - 2007
USAF RETIRED September 1976 - September 2000
Skills
Security+, Information Assurance, DIACAP, Network Security, System Administration, Retina, Security, Network Administration, NIST, DoD, Requirements Analysis, Computer Security, Security Clearance, Software Documentation, Information Technology, Networking
Education
Florida State University 2001 — 2003
Bachelor of Science (B.S.), Information Studies (Network Management)
Gulf Coast Community College 2000 — 2001
Associate of Arts (AA), General Education
Xerox Services June 2013 - September 2014
NowNerd September 2011 - February 2012
Harry's Fresh Foods January 2008 - February 2010
US Navy August 1997 - February 2007
Skills
PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Management, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Microsoft windows 7, Microsoft windows 8, C#, C++, HAACP, Data Entry, Logistics, Record Keeping, Filing, Mac OS, iOS, Computer Proficiency, Computer Repair, Computer Maintenance, Electronics Repair, Schematic Reading, Report Writing, Written Correspondence, General Correspondence, Budgeting, Quality Control, Food Safety Management..., Unix, Linux
Education
Oregon Institute of Technology 2012 — 2016
Computer Software Engineering
Mt. Hood Community College 2011 — 2012
PCS Mobile Solutions LLC April 2009 - December 2009
Xerox Services June 2006 - July 2007
Bakers Footwear Group March 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork
Education
University of Texas Pan American 2014 — 2015
Bachelor of Arts (B.A.), Accounting, 3.75/4.0
El Paso Community College 2010 — 2013
Associate of Arts (A.A.), Business Administration and Management, General, 3.6/4.0
Xerox Services January 2011 - Present
Liquidity Services, Inc May 2008 - December 2010
Dell November 1998 - January 2008
Skills
Fraud Detection, Online Fraud, Credit Card Fraud, Law Enforcement Liaison, Data Analysis, Fraud Investigation, Fraud, Debit Cards, Law Enforcement..., Management, Risk Management, Banking, Analysis, Investigation
Education
New Mexico State University
Newness of Life Christian Center May 2008 - Present
Xerox Services February 2013 - June 2013
Wayne Township Schools September 2005 - February 2007
A Gifted & Talented Day Care December 2006 - January 2007
Client Logic June 2006 - August 2006
North Wayne Elementary August 2001 - May 2003
Carmel Care Indianapolis February 2001 - June 2001
Skills
Wedding Cordinator, Pastoral Counseling, Spiritual Teacher, Children, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, water arobics instructor
Education
Everest University-Brandon 2011 — 2013
Associate's degree, Business Administration
Arlington High School
Diploma
Consolidated Data Services April 2014 - Present
Brink's Incorporated June 2009 - March 2014
AmeriCredit November 2005 - February 2009
Xerox Services June 2001 - October 2005
IBM Global Services January 2000 - May 2001
Excel Communications October 1999 - March 2000
MCI/Systemhouse June 1999 - October 1999
University of TX in Dalla September 1995 - June 1999
Methodist Hospitals June 1993 - August 1995
Systematics June 1990 - June 1994
Skills
Active Directory, Internal Controls, Information Security, Windows 7, Mac OS, IBM Mainframe, JES2, Unix, IBM AS/400, Netbackup, SCCM, Informatica, Unicenter TNG, Troubleshooting, Analytical Skills, Microsoft Exchange, Network Monitoring Tools, Servers, LAN-WAN, Process Improvement, Windows Server, Business Analysis, Cisco Routers, SharePoint, Data Center, Blackberry Enterprise..., System Administration, Switches, Call Centers, MVS, Cisco Technologies, Routers, XP, Microsoft SQL Server, TCP/IP, BMC Remedy, VPN, AIX, Disaster Recovery, Computer Hardware, Operating Systems, Solaris, SDLC, Networking, SQL, Vendor Management, Software Installation, Help Desk Support, Hardware, Windows XP
Education
Goldey Beacom College 1986 — 1990
Bachelor of Science, Computer Information Systems with Management
Xerox Services January 2013 - Present
Gulf Coast Youth Center May 2009 - September 2009
Lauderdale County Juvenile Center August 2006 - May 2008
Skills
Microsoft Office, Customer Service, Mental Health Counseling, Management, Data Entry, Job Scheduling, Meeting Scheduling, Student Discipline, Crisis Intervention, Social Media, Nonprofits, Advertising
Education
Mississippi State University 2003 — 2006
Bachelor of Education, Educational Psychology
Meridian Community College 2001 — 2003
Associate of Arts (A.A.), University Transfer
Jeppesen January 2014 - Present
Level 3 Communications December 2012 - August 2013
IBM/Adecco July 2012 - December 2012
Xerox Services November 2010 - July 2012
Xerox Services November 2010 - July 2012
Skills
Customer Service, Technical Support, Call Center, Account Management, Account Reconciliation, Escalation Resolution, Microsoft Office, Mac OS X, iOS, Android, Email, Communication, Data Entry, Data Analysis, OS X
Education
Metropolitan State College of Denver 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Accounting
Metropolitan State University of Denver 2012 — 2016
Bachelor's Degree, Computer Information Systems, 3.5
Pikes Peak Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business
Walmart September 2013 - August 2014
Dollar General January 2010 - January 2011
Xerox Services August 2010 - November 2010
US Army 2008 - 2010
Skills
Data Analysis, Customer Service, Teamwork, Sales, Microsoft Office, Team Leadership, VoIP, Leadership, Management, Data Entry, Creativity, C++, Java, MySQL, SQL, Data Network, Project Management, Networking, Microsoft Excel, Software Installation
Education
Western Governors University 2015 — 2015
BS Information Technology Management, Information Technology
Elizabeth City State University 2012 — 2014
Bachelor of Science (B.S.), Computer Science & Business Administration
School of General Dynamics 2008 — 2009
Certification, Nodal Network Systems, 4.0
Western Governors University
Bachelor of Science Business — Information Technology Management, Management Information Systems, General
Maricopa County Probation Department April 2013 - Present
Maricopa County Juvenile Courts September 2011 - March 2013
Xerox Services February 2011 - August 2011
Clayton County Public Schools February 2009 - February 2011
Clayton County Public Scools August 2008 - February 2009
AT&T Advertising & Publishing February 2007 - November 2007
Skills
Leadership, Contract Negotiation, Research, Analysis, Time Management, Curriculum Design, Public Speaking, Customer Service, Project Planning, Policy, Microsoft Office, Training, Program Management, Community Outreach, Government, Leadership Development, Sales, Nonprofits
Education
Grand Canyon University 2013 — 2015
Master of Public Administration (M.P.A.), Government and Policy
Estrella Mountain Community College 2011 — 2011
Emergency Medical Technician
Oakwood College 2001 — 2005
Bachelor of Arts, Communications, Electronic Media and Communication Arts
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, August 2012 - Present
Xerox Services March 2008 - Present
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, March 2008 - Present
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, September 2003 - March 2008
ACS XEROX Company August 2003 - March 2008
Superior Staffing January 2003 - August 2003
Capitol Security March 2002 - November 2002
Skills
IEX Total View, Avaya, Spanish, Analysis, Time Management, Call Centers, Workforce Management, Customer Satisfaction, Customer Service, Microsoft Excel, Troubleshooting, Team Leadership, Process Scheduler, Access, PowerPoint, Process Improvement, Training, Management, Microsoft Office, Software Documentation, Business Analysis, Leadership
Education
Laguardia Community College 2000 — 2000
St Peters Boys High School 1989 — 1993
Diploma, Business Administration and Management, General
ESCA - School of Technology
computer technology
Cummins Inc. July 2014 - Present
MISO December 2012 - July 2014
Xerox Services September 2009 - November 2012
American Funds June 1999 - July 2009
Capital Group/American Funds 1994 - 2009
American Funds June 1998 - June 1999
American Funds June 1996 - June 1998
American Funds July 1994 - June 1996
Skills
Leadership Development, Training Facilitation, Coaching, Project Coordination, Program Management, Talent Developer, Organizational..., Course Management, Management Consulting, Event Management, Fundraising, Leadership, Training Delivery, Talent Management, Workshop Facilitation, Onboarding, Performance Management, Organizational Learning, Public Speaking, Team Leadership, Management Development, Performance Consulting, Human Resources, Instructional Design, Interviews, Management, Analysis, Strategic Planning, Team Building, Training, Mentoring, Staff Development, Strategy
Education
Indiana Wesleyan University 2005 — 2007
MS
University of Indianapolis 1986 — 1990
BS
The HCI Group May 2013 - Present
Community Health Systems May 2013 - Present
Xerox Services February 2010 - May 2013
John H. Stroger, Jr. Hospital of Cook County December 2012 - January 2013
Broward Health August 2012 - October 2012
UMC Health System September 2011 - April 2012
Providence Health & Services February 2011 - August 2011
Cook County Health and Hospitals System November 2010 - February 2011
DuBois Regional Medical Center October 2010 - November 2010
Spectrum Health February 2010 - October 2010
Skills
Cerner, CPOE, Inpatient, Hospitals, Informatics, EHR, Healthcare Information..., HL7, Healthcare, Pharmacy, EMR, eMAR, Meditech, Medical Terminology, PowerChart, HIPAA, Healthcare Consulting, Software Implementation, PharmNet, Cerner CCL, Integration Testing, PowerPlans, Medication..., Pharmacy Automation, Hospital Pharmacy, End-to-end Testing, Pharmaceutical Industry, Pyxis, System Administration, System Testing, Regression Testing, User Acceptance Testing, Test Management, Change Management, Medication..., Horizon Meds Manager, OmniCell, Post-implementation..., End-User Training, Flowsheets, Discern Explorer, Charge Capture, Barcode Technology, Point of Care, McKesson, MedHost, HMS, Barcode Scanners, Barcode Medication..., SOP
Education
Henry Ford Community College 1992 — 1995
Associates, Information Systems and Pharmacy Technician Program
University of Michigan-Dearborn 1984 — 1986
Information Systems
Lincoln Park High School 1980 — 1984
Diploma
The Hampton At Salmon Creek June 2014 - Present
Xerox Services April 2008 - April 2010
ACS-Xerox Inc January 2008 - January 2010
Fred Meyer October 2007 - January 2008
Fred Meyer’s January 2007 - January 2008
Wendys International September 2006 - September 2007
Skills
Organization, Listener, Analytics, Empathy, Customer Service, Computers, Typing, Impromptu Speaking, Problem Solving, Cashiering, Call Centers, Customer Satisfaction, Time Management, Teamwork, Microsoft Word, Data Entry, Telephone Skills, Microsoft Office, Training, Communication, Customer Experience, Sales Management, Leadership
Education
Northwest NAC Training 2014 — 2014
Nursing Assistant Certificate., Nursing Assistant/Aide and Patient Care Assistant/Aide
Mt. Hood Community College 2012 — 2014
American Sign Language (ASL), 4.0
2009Aviation Institute of Maintenance June 2008 - Present
U-Haul Moving and Storage August 2010 - April 2011
UHaul Moving and Storage 2010 - 2011
Xerox Services January 2010 - April 2010
Aviation Institute of Maintenance June 2008 - August 2009
2008Harold Pener June 2008 - August 2009
Skills
Business Admin, Call Center..., Telemarketing, Admissions Counseling, Customer Service, Retail Sales
Education
Morgan State University
Morgan State University
Business Marketing
Warren County High School
Xerox November 2014 - Present
ServiceMaster August 2013 - August 2014
Xerox Services April 2009 - August 2013
Brookfield Company November 2008 - April 2009
Hewitt Associates June 2002 - October 2008
American Cancer Society - Illinois Division 2001 - 2007
Van Kampen Investments July 1999 - June 2002
Monsanto June 1986 - August 1995
Skills
Management, Strategy, Outsourcing, BPO, Portfolio Management, Forecasting, Process Improvement, Vendor Management, Business Process..., Leadership, Cross-functional Team..., Management Consulting, Program Management, Performance Management, Personnel Management, Employee Benefits, CRM
Education
Washington University in St. Louis - Olin Business School 1984 — 1986
MBA, Finance, General
Franklin & Marshall College 1978 — 1982
BA, Geology
Xerox Services June 2011 - January 2012
ACS XEROX Company March 2011 - January 2012
Zcomm Wireless, LLC January 2001 - January 2012
Zcomm Wireless, LLC. 2012 - 2012
The Home Depot March 2010 - October 2010
Convergys November 2008 - January 2010
Skills
Customer Service, Microsoft Office, Retail Sales, Problem Solving, Customer Satisfaction, Customer Oriented, Customer Support, Sales Process, Commission Work
Education
McNeese State University 2008 — 2010
McNeese State University
a Bachelor of Science, Nursing
Grand Canyon University June 2011 - Present
American Digital PC, LLC 2008 - Present
University of Phoenix 2009 - 2011
Avon 2009 - 2011
University of Phoenix 2008 - 2009
Xerox Services 2007 - 2008
Skills
Sales, Marketing, Team Building, Time Management, Customer Service, Problem Solving, Strategic Thinking, Strategic Planning, Social Media, Access, Leadership, Recruiting, Staff Development, Strategy, Training
Education
Grand Canyon University 2012 — 2014
Bachelor of Science in Marketing
Axia College of University of Phoenix 2008 — 2011
Associates of Arts with a concentration in Business Fundamentals
PFS Group August 2014 - Present
General Dynamics February 2014 - April 2014
Group 1 Automotive August 2013 - December 2013
Xerox Services December 2011 - December 2013
Verizon Wireless September 2002 - March 2010
LTD/FINANCIAL SERVICES, LLC January 2002 - July 2002
Metropolitan Transit Authority June 2000 - November 2001
KMJQ Majic 102 FM & Mix 96.5 FM Radio January 1982 - October 1998
Nationwide Communications Inc January 1982 - September 1998
Skills
Public Relations, Research, Customer Service, Call Center, Customer Satisfaction, Sales, Account Management, Microsoft Office, Inventory Management, Telecommunications, Management, Contract Management, Leadership, Call Centers, Program Management, Team Leadership, Training, Event Planning, PowerPoint, Troubleshooting, Microsoft Word, Access
Education
University of Phoenix 2009 — 2012
BS, Business Management
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.) 2012, Business Management
LeTourneau University 1990 — 1996
Xerox February 2015 - Present
Xerox March 2014 - February 2015
Xerox March 2012 - March 2014
Xerox Corporation July 2011 - March 2012
Xerox Corporation January 2010 - July 2011
Xerox Corporation March 2007 - January 2010
Xerox Services January 1999 - January 2007
Skills
Organizational..., Change Leadership, P&L Management, Sales Management, Development Of People, People Development, Sales Process, Management, Change Management, Leadership, Operations Management, Sales Operations, Six Sigma, Process Improvement, Team Building, Cross-functional Team..., Sales, Outsourcing, Business Planning, Customer Satisfaction, Solution Selling, Human Resources, Strategy, Performance Management, Coaching, Team Leadership, Direct Sales, CRM, Account Management, Strategic Partnerships, New Business Development, Sales Presentations, Program Management, Selling, Cold Calling, Managed Print Services, Managed Services, Salesforce.com, Key Account Management, B2B, Contract Negotiation, Business Development, Customer Retention, Forecasting, Business Process..., Business Strategy, Strategic Planning, Professional Services, Lead Generation, Enterprise Software
Education
University of Phoenix 2006 — 2009
BS, Management
Marylhurst University 2009 — 2015
MBA, Sustainable Leadership
Xerox Services May 2012 - Present
a dynamtic workplace in Employee Benefits January 2012 - April 2012
ING (formerly CitiStreet and Wellspring Resources) January 2008 - December 2011
CitiStreet January 2007 - December 2007
CitiStreet January 2005 - December 2006
CitiStreet May 2002 - December 2006
CitiStreet January 2000 - April 2002
CitiStreet February 2000 - August 2000
CitiStreet July 1998 - February 2000
CitiStreet May 1997 - July 1998
Skills
Creative Problem Solving, Critical Thinking, Team Oriented, Independent, Business Analysis, Requirements Analysis, Requirements Gathering, Implementation Services, Quality Assurance, Test Planning, Public Speaking, Flexible Working, Team Leadership, Management
Education
University of Phoenix 2000 — 2002
Masters of Business Administration -Technology Management, Business Administration, Management and Operations
Loyola Marymount University 1991 — 1995
Bachelor of Arts, Marketing
Xerox Services May 2012 - Present
YRC Worldwide, Inc. February 2004 - April 2012
Roadway Express, Inc February 1989 - February 2004
Skills
Kronos, PeopleSoft, Payroll, Project Management, Labor Relations, Management, Logistics, Recruiting, ADP Payroll, Employee Benefits, Benefits Administration, Transportation, FMLA, Customer Service, Employee Engagement, Visio, Talent Management, Employee Relations, HRIS, Human Resources, Deferred Compensation, Database Administration, Organizational..., Onboarding, Performance Management, Hiring, Change Management, Training
Education
Kent State University
Xerox Services August 2012 - Present
uShip.com October 2011 - August 2012
HAVI Global Solutions March 2010 - September 2011
The Nielsen Company September 2009 - March 2010
Skills
Statistical Modeling, Market Research, Statistical Data..., SAS, Statistics, Analytics, Data Mining, Time Series Analysis, Predictive Analytics, Predictive Modeling, Data Analysis, SQL, Forecasting, Strategy
Education
New Jersey Institute of Technology 2008 — 2009
MSc, Applied Statistics
Minnesota State University, Mankato 2006 — 2008
MSc, Mathematics and Statistics
University of Minnesota-Twin Cities 2000 — 2003
BSc, Statistics
Xerox Services September 2014 - Present
The Pampered Chef 2011 - Present
Grace Supply Company 1996 - Present
Long Island theaters 1978 - Present
Grace Supply Company June 1996 - December 2013
Skills
Sales Management, Packaging, Retail, Marketing
Education
Nassau Community College
Uniondale High School, Uniondale, NY
Premise Health January 2015 - Present
Onlife Health June 2014 - January 2015
ACS Healthcare Provider Solutions a Xerox company January 2014 - June 2014
Xerox Services July 2011 - March 2014
Midas+Live ACS/Xerox July 2011 - June 2012
CCA January 2011 - July 2011
Sommet Group December 2009 - July 2010
Rezult Technology 2010 - 2010
Sommet Group November 2007 - December 2009
Milwaukee Journal Sentinel 2005 - 2009
Skills
Team Building, Customer Service, Networking, Project Management, Strategic Planning, Leadership, Training, Software Documentation, Recruiting, Management, Healthcare, Time Management, Cross-functional Team..., Team Leadership, Customer Satisfaction, CRM, Program Management, Software Development, Employee Training, Product Management, Sales, Interviews, Process Improvement, Vendor Management, Account Management, Human Resources, Change Management, Analysis, Data Analysis, Access, Business Analysis, Visio
Education
Middle Tennessee State University 1997 — 2001
BS
Dynamic Performers July 2014 - Present
Shelby County Schools July 2014 - Present
Jackson Hewitt Tax Service December 2009 - Present
Windham Professionals July 2012 - May 2013
Xerox Services April 2010 - April 2012
Skills
Non-profits, Event Planning, Public Speaking, Customer Service, Microsoft Office, Research, Social Media, Fundraising, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Community Outreach, Strategic Planning, Team Building, Higher Education, Coaching, Training, Sales, Public Relations, Marketing, Social Media Marketing, Leadership Development, Management, Staff Development, Social Networking, Nonprofits
Education
Belmont University 2010 — 2012
Master of Education (M.Ed.), Non-Profit/Public/Organizational Management, 3.6
Jackson State University 2005 — 2009
Bachelor of Science (B.S.), Public Relations, Marketing, 3.0
Atos July 2015 - Present
Xerox Services May 2012 - Present
Project Leadership Associates February 2008 - May 2012
Telenisus January 1999 - February 2002
Skills
Virtualization, Cloud Computing, Network Security, Disaster Recovery, Solution Architecture, IT Outsourcing, VMware, Enterprise Architecture, Data Center, Microsoft Technologies, IT Management, IT Strategy, ITIL, Enterprise Software, Citrix, SharePoint, Firewalls, IT Operations, System Deployment, Business Continuity, Information Security, VMware ESX, Active Directory, Cisco Technologies, Microsoft Exchange, Security, IT Service Management, Storage, Windows Server, Hyper-V, Storage Area Networks, Servers, Information Security..., Network Architecture, VPN, Integration, Infrastructure
Education
Moraine Valley Community College 1997 — 1999
Computer Science
State of Arizona January 2015 - Present
UnitedHealth Group January 2014 - December 2014
CVS Caremark Corporation September 2012 - January 2013
Charter Communications July 2011 - November 2011
Charter College November 2010 - November 2011
Xerox Services January 2006 - July 2010
Skills
Customer Service, Microsoft Office, Management, PowerPoint, Microsoft Excel, Microsoft Word, CampusVue, QuickBooks, Resume Writing, Supervisory Skills, Outlook, Interviews
Education
Grand Canyon University 2013 — 2014
Master's degree, Secondary Education and Teaching
Charter College 2010 — 2012
Bachelors of Science, Business Management, 3.57
Technical Connections Inc. 2013 - 2013
Xerox Services March 2011 - December 2012
lynda.com July 2009 - May 2010
Affinity Group Inc. March 1999 - May 2009
Skills
PROFESSIONAL TRAINING..., Exchange Server 2010:..., Exchange Server 2010:..., Exchange Server 2010:..., Exchange Server 2010:..., Exchange Server 2010:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., CISSP 2012 Domain:..., ITIL 2011 Edition..., ITIL 2011 Edition..., VMware Infrastructure..., Windows Server
Education
Massachusetts Institute of Technology
BSEE, 3.2
Xerox Services July 2011 - Present
Oklahoma State Supreme Court October 2008 - August 2011
Mimosa Acoustics, Inc. 2004 - 2008
iCyt 2001 - 2005
Nanosoft 1995 - 1999
ENERSoft Inc. 1994 - 1995
Brown & Root 1994 - 1994
Stewart Title 1990 - 1991
Baytank, Inc. 1989 - 1990
Skills
Business Analysis, Public Speaking, Requirements Gathering, Program Management, Software Development, Project Management, Software Project..., Agile Methodologies, Analysis, SDLC, Microsoft SQL Server, SharePoint, PMP, Business Process..., Networking, Access, Databases, Management, Software Documentation
Education
ITT Technical Institute-Houston West 1983 — 1985
Certificate of Completion, Electrical Engineering Technology
San Jacinto College
Information Management Systems
Xerox Services June 2010 - Present
INNOLOG February 2002 - May 2010
Innovative Logistic Techniques February 2000 - January 2002
Innovative Logistic Techniques February 1995 - January 2000
Computer Systems Development Corporation March 1993 - January 1995
George Mason University August 1989 - February 1993
Skills
Management of..., Large Scale Systems..., R&D Strategy &..., Resource & Budget..., Enterprise Solution..., IT & Business Strategy..., New Product / Services..., Next Generation Systems..., Big Data Analytics, Process, Performance &..., Cloud Computing, SaaS, IT Project & Program..., FedRAMP Certification, Hadoop, Vendor Management, Security, Requirements Analysis, Program Management, Integration, Information Technology, IT Strategy, Enterprise Architecture, Data Center
Education
George Mason University 1989 — 1993
PH.D Candidate, Computer Science
University of Tennessee-Knoxville 1986 — 1988
MS, Computer Science
Xerox Services December 2011 - Present
Dallas/Fort Worth Area July 2011 - June 2012
Ambit Energy February 2010 - July 2011
Sprint Nextel February 1988 - March 2009
McDermott, Inc. November 1978 - February 1988
Skills
SDLC, Vendor Management, Project Management, PMP, Integration, Requirements Analysis, Software Development, Management, Team Building
Education
Louisiana State University 1977 — 1978
Accounting
University of New Orleans 1973 — 1978
Retired ! July 2014 - Present
Xerox September 2013 - Present
Xerox Services March 2011 - Present
Affiliated Computer Services, a Xerox Company March 2010 - March 2011
Convergys 2004 - 2009
Innovop, Inc. 2001 - 2003
Harcourt 1995 - 2001
Harris Corporation 1984 - 1995
Burger King Corporation 1977 - 1984
Dade County Schools CDP 1974 - 1977
Skills
BPO, ITIL, SAP, SOA, CRM, COBIT, Java, XML, .NET, Sales, Financial Systems, BSP, Marketing, Manufacturing, Engineering, TOGAF, ASP, DRP, ERP, Business Process
Education
University of Pennsylvania - The Wharton School
MBA
Lehigh University
BS Electrical Engineering
RevSpring May 2014 - Present
Xerox Services September 2011 - May 2014
Mercury Printing January 2011 - September 2011
Hess Print Solutions January 2010 - January 2011
SourceLink Ohio September 2006 - December 2009
Transcontinental Direct March 2003 - September 2006
ADVO January 1998 - March 2003
On Target Media Incorporated January 1993 - January 1998
Federal Express Corporation January 1984 - January 1993
Federal Express, (FEDEX) 1982 - 1991
Skills
P&L Responsibility, Marketing, Sales, Personalization, Direct Mail, Direct Marketing, Account Management, Strategic Planning, Process Improvement, Team Building, Operations Management, P&L Management, New Business Development, Leadership, Multi-channel Marketing, Cross-functional Team..., Marketing Strategy, Variable Data Printing, Sales Management, Budgets, Business Development, Manufacturing, Contract Negotiation, Strategic Partnerships, Strategy, Start-ups, B2B, CRM, Product Development, Management, Forecasting
Education
Xavier University
Federal Express Leadership Institute
Lakeland College
Xerox Services October 2013 - Present
ZC Sterling/QBE First 2010 - 2012
AmeriHealth Administrators September 2004 - February 2010
Washington Mutual/HomeSide Lending July 2000 - April 2004
HomeSide Lending/Washington Mutual March 1998 - July 2000
State of Florida Department of Agriculture August 1995 - February 1998
Skills
Data Validation, Data Capture, Data Entry, Medical Claims, Lender Servicing, Document Review, Mortgage loan payoff..., Student Loans, Collections, ACH drafting, posting payments, Customer Service, Mortgage payment..., Credentialing provider..., Insurance, Claim, Outlook
Education
Jones College-Jacksonville 1984 — 1984
Business Math & Salesmanship
Englewood Sr High 1976 — 1978
Complete Wireless Solutions January 2015 - Present
Oregon Air National Guard 2011 - Present
Bits & PCs Computers March 2013 - August 2013
Xerox Services July 2012 - November 2012
Securitas Security Services USA, Inc. September 2011 - June 2012
Healthcare Services Group, Inc 2008 - 2009
Skills
Windows 7, Customer Service, Computer Hardware, Troubleshooting, Security, Technical Support, Software Installation, PowerPoint, Networking, Microsoft Office, Team Building, Program Management, Public Speaking, Management, Leadership, Microsoft Excel, Windows, Project Management, System Administration
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master's degree, Information Systems Management, Wireless, Network Management
Oregon Institute of Technology 2001 — 2005
BS, Management Information Systems
MasterGraphics July 2013 - Present
Grainger August 2012 - July 2013
Xerox January 2012 - August 2012
Xerox January 2010 - December 2011
Xerox Services June 2005 - December 2009
Skills
Six Sigma, Cross-functional Team..., Project Planning, Operations Management, Leadership, Product Development, Process Improvement, Management, Sales, Forecasting, Selling, Sales Management, Training, Customer Satisfaction, Negotiation, Budgets, P&L Management, Coaching, Sales Operations, Marketing, Performance Management, Account Management, Sourcing, Direct Sales, Solution Selling, Sales Process, CRM, B2B, Key Account Management, Business Development, New Business Development, Cold Calling, Salesforce.com, Outsourcing, Onboarding, Team Leadership
Education
University of Saint Thomas - School of Business 2008 — 2010
MBA, Business Administration and Management, General
Lakeland College
Bachelor of Science Degree, Computer Science
Xerox Business Services, LLC June 2014 - Present
Xerox State Health Care, LLC June 2013 - May 2014
Xerox Services December 2007 - May 2013
BCDI Bank Kigali February 1995 - August 2000
Commercial Bank of Rwanda October 1981 - December 1993
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Auditing, Internal Controls, Accounting, Internal Audit, Process Improvement, Financial Accounting, Managerial Finance, General Ledger, Account Reconciliation, Banking, Accounts Payable, Variance Analysis, SEC filings, External Audit, SAP, Sarbanes-Oxley, Finance, Business Analysis, Management, Business Process..., Analysis, Accounts Receivable, Forecasting, PeopleSoft, Financial Services, Microsoft Excel, Management Consulting, Budgets, Data Analysis, Training, Hyperion Enterprise, Accruals, US GAAP, Cost Accounting, GAAP, Revenue Recognition, Financial Statements, IFRS, Financial Audits, Journal Entries, Change Management, QuickBooks, Business Planning, CPA, Consolidation, Quality Assurance
Education
University of Phoenix 2009 — 2013
Doctor of Business Administration, Business
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Health/Health Care Administration/Management
La Roche College 2000 — 2002
Bachelor's Degree, Business Administration and Management
Xerox Services August 2013 - Present
Xerox Services January 2012 - August 2013
Xerox Global Services January 2011 - January 2012
Xerox Global Services 2009 - 2011
Xerox Global Services 2008 - 2009
Xerox Global Services January 2006 - January 2008
Skills
CRM, Six Sigma, Process Improvement, Business Process..., Outsourcing, Sales, Project Management, Strategic Planning, Strategy, Change Management, Leadership, Management, Business Development, Training, Cross-functional Team..., Account Management, Program Management, Continuous Improvement, Consulting, Sales Management, Business Analysis, Business Planning, Team Leadership, Business Strategy, New Business Development
Education
McMaster University 1995 — 2000
Bachelor of Engineering, Engineering Physics
Xerox Services October 2011 - Present
Skills
Business Development, Change Management, Six Sigma, Income Statement, Entrepreneurship, Multilingual, Executive Presentations, Call Center, Vendor Management, Strategic Planning, Strategic Partnerships, Account Management, Call Centers, Telecommunications, Leadership, Strategy, Contract Negotiation, Management, Start-ups, New Business Development, Operations Management, Sales Operations, Enterprise Software, Recruiting, Sales, Professional Services, Executive Management, Sales Management, Consulting, Marketing, Budgets, Negotiation, Outsourcing, Coaching, Cross-functional Team..., SaaS, Solution Selling, Salesforce.com, P&L Management, Program Management, Business Process..., Product Management, Process Improvement, Team Leadership, Cloud Computing, Team Building, Wireless
Education
Indiana University Bloomington 1981 — 1986
Bachelor of Science, Business School
Indiana Wesleyan University - MBA 1991 — 1993
MBA, Business/Marketing
Thunderbird International Executive Leadership Program 2010 — 2010
Thunderbird International Executive Leadership Program
Xerox Services October 2014 - Present
Xerox October 2011 - September 2014
ACS/Xerox 2008 - June 2010
ACS Inc May 2006 - June 2008
Verizon Business 2005 - 2006
MCI 1998 - 2005
MCI 1989 - 1998
ROLM 1985 - 1989
Peat Marwick 1980 - 1985
Skills
Strategy, Business Development, BPO, Mergers, Corporate Finance, P&L Management, Management, Restructuring, Enterprise Software, Telecommunications, Mergers & Acquisitions, Outsourcing, Solution Selling, Consulting, IT Strategy, Vendor Management, Business Strategy, Business Process..., Program Management, Management Consulting, Government, Executive Management, Strategic Partnerships, Finance, Leadership, Professional Services, Process Improvement, IT Service Management, Business Analysis, Auditing, Change Management, Cloud Computing, Cross-functional Team..., Strategic Planning, Start-ups, CRM, Financial Analysis, Business Process, Business Transformation, Business Intelligence, Integration, Governance, SaaS, Risk Management, PMO, PMP, Project Portfolio..., ERP, IT Outsourcing, IT Management
Education
University of Pennsylvania - The Wharton School 1994 — 1996
MBA, Business
George Mason University 1976 — 1980
BS, Accounting
Jacaranda Health August 2013 - Present
Xerox Services 2008 - Present
Pacific Bridge Medical 2011 - 2014
Samsung Caravel November 1996 - April 2002
Neman Brothers, Los Angeles 1995 - 1996
Skills
Vector Illustration, Photoshop, PowerPoint, Adobe Creative Suite, Microsoft Office, Illustrator, Adobe Acrobat, InDesign, Graphics, Graphic Design, Layout, Logo Design, Illustration, Typography, Print Production, Brochures, Catalogs, Branding & Identity, Technical Writing, User Interface Design, Creative Direction, User Experience, Desktop Publishing, Information Architecture, Newsletters, Concept Development, Advertising, Information Design, Dreamweaver, Publishing, User-centered Design, Corporate Branding, QuarkXPress
Education
Northern Virginia Community College 2011 — 2014
Certification, Adobe Indesign, Dreamweaver
National Institute of Design 1988 — 1993
B.F.A, Industrial Design
La Martiniere for Girls, India
Xerox Services September 2014 - Present
Consultant Technologies November 2013 - September 2014
NJHMFA September 2006 - September 2013
MedPointe Pharmaceuticals January 2003 - September 2005
American ReInsurance November 1998 - August 2002
Skills
Integration, Quality Assurance, Business Analysis, Testing, Visio, Business Intelligence, SharePoint, MS Project, SDLC, Systems Analysis, Requirements Gathering, Requirements Analysis, Data Analysis, User Acceptance Testing, Business Requirements, Software Project..., Documentation, Team Leadership, Crystal Reports, Project Planning, Business Process, Process Improvement, Quality Center, SQL Server, Visual Basic, System Testing, MS Office Suite, Requirements Management, Project Implementation, ITIL, Administration, Resource Management, Software Quality..., Databases, Process Mapping, Process Engineering, Vendor Management, JCL, Access, Customer Relations, SQL*Plus, Program Management, Software Documentation, Project Management, Management, SQL, Analysis, Leadership, Cross-functional Team..., Data Migration
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Project Management
DEVRY University 2002 — 2005
BSA, Information Technology
NewElders.com November 2011 - Present
Affiliated Computer Services, Inc. May 2003 - October 2011
Xerox Services 2003 - 2011
Skills
Strategic Sourcing, Telecommunications, Public Speaking, Social Media, Cisco Technologies
Education
The University of Dallas 1988 — 1989
Master of Business Administration (M.B.A.), Contracts and Procurement - Government and Commercial
Marywood University 1978 — 1983
Bachelor of Science Business Administration (BSBA), Business Administration and Management, General
Multnomah County Health Department May 2014 - Present
Airport Terminal Services February 2014 - Present
American InterContinental University October 2011 - March 2013
Xerox Services February 2010 - October 2011
Affiliated Computer Services, Inc January 2010 - January 2011
The AIA Affinity Group and Insurance Wholesalers January 2006 - January 2010
SITEL Corporation January 2000 - January 2006
Proctor and Gamble January 1996 - January 2000
Skills
Customer Service, Employee Benefits, Call Center, Microsoft Office, Insurance, Team Building, BPO, Health Insurance, Process Improvement, Strategic Planning, Project Management, Microsoft Excel, Business Analysis, Team Leadership, Training, Account Management, Windows, Recruiting, Management, Coaching
Education
University of Phoenix 2004 — 2006
Bachelor of Science, Business Management
Linfield College 1978 — 1980
none
Xerox Services April 2009 - Present
AT&T National Training May 2007 - April 2009
Capgemini March 2007 - May 2007
Countrywide Financial (OCJ Group) August 2006 - February 2007
AT&T September 2005 - August 2006
Tel Vista June 2005 - September 2005
Accu-Sort Systems April 1997 - November 2002
General Physics Corporation July 1985 - April 1994
Singer Link August 1981 - June 1985
Mississippi Power and Light 1979 - 1981
Skills
Instructional Designer, eLearning, Adobe® Creative Suite®..., Flash Pro, Adobe Captivate CS4, learning games, Microsoft Office 2010, PhotoShop, Dreamweaver, SharePoint, Web Developer, Articulate Presenter, Articulate Quizmaker, Questionmark Perception, TQM Facilitator, Dale Carnegie..., Illustrator, Technical Writer, learning interactions, Job Aids, HTML, Web Design, Presenter, XML, InDesign, CSS, Captivate, ADDIE, Flash, Information Mapping, Microsoft Office, Multimedia, SCORM, SnagIt, Web-based Training, E-learning Development, Instructor-led Training, Adult Education, Learning Management, Technical Writing, Blended Learning, Instructional Technology, Visio, Online Training, ForceTen Developer..., Lectora, Web Development, Training, E-Learning, Instructional Design
Education
Reading Area Community College 2004 — 2004
General Studies
Louisiana Tech University
General Studies
Texas A&M University
Nuclear Engineering
Xerox May 2014 - Present
Xerox Services 2012 - April 2014
Xerox, Dallas/Forth Worth area April 2009 - December 2012
Xerox June 2007 - March 2009
Xerox January 2006 - June 2007
Xerox January 2004 - January 2006
Skills
Solution Selling, CRM, Account Management, Cross-functional Team..., Management, Outsourcing, Managed Services, Public Speaking, Sales Management, Budgets, Channel, Strategy, Six Sigma, Process Improvement, Team Leadership, Professional Services, Operations Management, New Business Development, Salesforce.com, Sales Process, Business Process..., Managed Print Services, Direct Sales, Program Management, Business Development, BPO
Education
Medaille College 2006 — 2009
Bachelor's Degree, Business Administration and Management, General, Summa Cum Laude
Cognizant Technology Solutions November 2012 - Present
Xerox Services October 2011 - November 2012
ACS August 2005 - October 2011
Unisys/Astyra 2003 - 2004
Consultec 1994 - 1996
Skills
Business Analysis, Software Documentation, PMO, Management, Change Management, Testing, CRM, Agile Methodologies, SQL, Team Building, Project Management, Leadership, Integration, Business Intelligence, Agile Project Management, Healthcare Information..., Team Leadership, Management Consulting, Business Requirements, Consulting, Systems Analysis, Cross-functional Team..., Scrum, IT Management
Education
Florida State University 1989 — 1991
Bachelor of Arts (B.A.), Industrial and Organizational Psychology, Minors in Gerontology & Child Development
Tallahassee Community College 1987 — 1989
Associate of Arts (A.A.)
Xerox Services March 2007 - August 2012
Xerox Services 2007 - August 2012
Affiliated Computer Services 2007 - 2010
Instalation service technology February 2005 - March 2007
Skills
Norton Ghost, Desktop Support, Active Directory, A+ Certified, Laptops, Blackberry Enterprise..., Software Installation, Windows 7, XP, DHCP, DNS, Computer Hardware, Group Policy, Troubleshooting, Access, Printers, VPN, HP, Antivirus, Blackberry, Hardware, Network Administration, Windows, Problem Solving, Firewalls, Customer Relations, TCP/IP, Operating Systems, Microsoft Office, Routers
Education
The University of Southern Mississippi 1999 — 2000
Hinds Community College 1998 — 1999
Xerox August 2014 - Present
Xerox Business Services, LLC. November 2012 - July 2014
Xerox Services October 2011 - November 2012
HP Enterprise Services October 1998 - October 2011
Electronic Data Systems 1998 - 2009
ENI 1994 - 1998
Skills
Software Documentation, System Administration, Human Resources, Training, Leadership, SharePoint, Process Improvement, Customer Satisfaction, Visio, Budgets, Project Planning, Event Planning, Microsoft Word, Team Building, PowerPoint, Change Management, Windows
Education
Nazareth College of Rochester 1990 — 1994
BA, Psychology
Weld County January 2014 - Present
Xerox Services July 2013 - December 2013
Hewlett-Packard 2008 - 2012
Hewlett-Packard 2007 - 2008
Hewlett-Packard 2004 - 2007
Hewlett-Packard 2000 - 2004
Hewlett-Packard 1987 - 1999
University of Iowa 1986 - 1988
Cycare Systems Inc. 1984 - 1986
Skills
People Management, Project Execution, Project Delivery, Product Support, Business Process..., Process Optimization, Training & Development, Leading People, Vendor Management, Service Delivery, Service Management, People-oriented, Great People Skills, Vendor Relations, Customer Service, Customer Focus, Sound Judgment, Collaborative Problem..., Team Management, Cross-functional Team..., Teamwork, Organizational..., Cross-cultural, Localization, Technical Documentation, Project Management, Process Improvement, Management, Leadership, Program Management, HP, Business Process, Change Management, Testing, Training, Supply Chain, Strategy, Outsourcing, Product Development, Security
Education
University of Iowa 1986 — 1989
M.S., Computer Science
Loras College 1981 — 1985
B.S., Computer Science
Black Belt / Lean 6 Sigma Trained
June 2012
PMP Certified
Since May 2009
The Women's Alliance (TWA) - the Maryland Chapter @ Xerox May 2015 - Present
Xerox November 2014 - Present
Xerox Services September 2011 - December 2014
Montgomery County Public Schools 2007 - 2011
Lockheed Martin 2003 - 2005
RoxTel Corporation 1999 - 2003
Wisor Telecom 1999 - 2000
Lockheed Martin 1996 - 1999
Computer Sciences Corporation 1989 - 1996
Unisys (formerly Sperry) 1986 - 1987
Skills
Requirements Analysis, Program Management, Systems Engineering, Enterprise Architecture, Integration, Software Development, Testing, PMP, Quality Assurance, Management, Software Project..., SDLC, Agile Methodologies, Process Improvement, Project Management, Microsoft Project, Software Engineering, Team Leadership, Project Planning, Vendor Management, Strategy, Leadership, Cross-functional Team..., Business Process..., Business Analysis, Change Management, Strategic Planning, Outsourcing, Analysis, IT Strategy, Executive Management, CRM, Risk Management, Service Delivery, Team Building, Business Process, Business Development, Operations Management, Software Documentation, Business Intelligence, Cloud Computing, Six Sigma, CMMI, Project Delivery, Networking, PMO, Enterprise Software, Product Management, SharePoint, Security
Education
CMMI Institute 2014 — 2014
CMMI Associate, CMMI-SVC, CMMI-DEV, CMMI-ACQ, A
UMBC 2011 — 2017
PhD, Computer Science
University of Baltimore 2009 — 2010
Hood College 1985 — 1999
BS (1985); MS (1990); MBA (1999), Computer Science
Middletown High School
Renasant Bank September 2014 - Present
Soma Intimates May 2014 - Present
Xerox Services October 2003 - March 2014
Trillim International February 2000 - October 2003
Merchants & Farmers Bank Madison, MS May 1986 - February 2000
Skills
Talent Management, Employee Relations, Talent Acquisition, Performance Management, HR Policies, Onboarding, Workforce Planning, Training, Organizational..., Succession Planning, Employee Engagement, Human Resources, Benefits Administration, Management, HRIS, Coaching, Leadership Development, Call Centers, Personnel Management, Team Building, Customer Service, Applicant Tracking..., Deferred Compensation, Recruiting, Employee Benefits, Technical Recruiting, College Recruiting, Hiring, New Hire Orientations, Vendor Management, Sourcing
Education
Mississippi State University 1981 — 1982
Business
Holmes Community College 1979 — 1981
Associates of Arts, Business
Canton Academy
YMCA of Metropolitan Dallas March 2015 - Present
French American Chamber of Commerce Dallas October 2013 - April 2014
Xerox June 2012 - May 2013
Hartwick College August 2011 - May 2012
Hartwick College January 2009 - May 2012
Dallas Public Defender's Office July 2011 - August 2011
Xerox Services May 2010 - August 2010
Grand Prairie YMCA May 2007 - August 2010
Skills
Knowledge of how to use..., Conflict Resolution, Conflict Management, Program Management, Psychotherapy, Leadership Development, Resume Writing, Human Resources, Interviews, Management, Staff Development, International Relations, First Aid, Psychology, Critical Thinking, Career Counseling, Time Management, Student Development, Student Affairs, Leadership, Tutoring, Public Speaking, Legal Documents, Analysis, Program Development, Community Outreach, Higher Education, Policy, Research, Microsoft Word, Microsoft Office, Data Entry, Fundraising, SPSS, Event Planning, Volunteer Management, Microsoft Excel
Education
Hartwick College 2008 — 2012
Bachelor of Arts, Sociology/Political Science
Cedar Hill High School 2004 — 2008
Florida Department of Environmental Protection 2015 - Present
Brock Technology Services September 2007 - Present
Xerox Services July 2011 - August 2013
First Data Corporation July 2010 - February 2011
First Data Corporation October 2009 - June 2010
Affiliated Computer Services A Xerox Company 2008 - 2009
ACS 2008 - 2009
Florida Department of Children and Family Services July 2005 - August 2007
Florida Department of Children and Familiy Services September 2004 - June 2005
Florida Department of Children and Family Services October 2000 - September 2004
Skills
Strategic Partnerships, Program Management, Professional Services, Strategy, Infrastructure, Management Consulting, Integration, Business Development, Process Improvement, Leadership, Project Management, Government, Change Management, Strategic Planning, Outsourcing, Budgets, Policy, Security, Software Development, Data Center, ITIL, Training, Team Leadership, Management, Governance, Analysis, Executive Management, CRM, Requirements Analysis, Business Intelligence, Software Documentation, Proposal Writing, SharePoint, PMO, Information Technology, Software Project..., Business Process, IT Strategy, Consulting, Vendor Management, Business Process..., Business Analysis
Education
Florida State University 2015 — 2017
Florida Atlantic University 1972 — 1974
Bachelor of Arts, Political Science
Project Management Institute
PMP
Sitel July 2015 - Present
Xerox Services July 2014 - September 2014
J. Sargeant Reynolds Book Store January 2012 - January 2014
Taco Bell September 2003 - March 2009
Walmart June 2007 - October 2008
Skills
Microsoft Excel, Microsoft Word, Typing ability of 40 wpm, Microsoft PowerPoint, Proficient in both..., Microsoft Access
Education
Wake Technical Community College 2015 — 2016
Office Management and Supervision
J Sargeant Reynolds Community College 2012 — 2014
Associate's degree, Office Management and Supervision
Xerox Business Services January 2005 - April 2015
Xerox Business Services April 2003 - January 2005
Xerox Services April 1994 - April 2003
Skills
Process Improvement, BPO, Call Centers, Outsourcing, Service Delivery, Six Sigma, Vendor Management, Business Process..., IT Service Management, Business Process, Offshoring, Customer Satisfaction, ITIL, CRM, IT Outsourcing, Transition Management, Sla, Business Analysis, SLA, Operations Management, Change Management, Disaster Recovery, Management, Leadership
Education
Eastern Kentucky University
Master of Business Administration (M.B.A.), Management Information Systems, General
University of Kentucky
Bachelor’s Degree, Business Administration, Management and Operations
Dytec Midwest May 2013 - Present
FCx Performance/Simone Engineering June 2011 - October 2012
Cummins Generator Technologies August 2010 - February 2011
Allianz Life of North America December 2009 - April 2010
Emerson Process Management October 2005 - July 2009
Xerox Services December 2000 - June 2005
Eleventh Street Diner May 1996 - September 1999
Darden Restaurants June 1994 - March 1999
Skills
Sales, Troubleshooting, Logistics, Process Improvement, CRM, Sales Management, Microsoft Office, Customer Service, Project Management, Leadership, Account Management, Microsoft Excel, Strategic Planning, Engineering, Automation, New Business Development, Cross-functional Team..., Lean Operations, Lean Thinking, Customer Retention, Long-term Customer..., Customer Reference, RMA, Process Engineering, Technical Product Sales, Technical Product..., Technical Support, Dispute Resolution, Invoicing, Purchasing, Quality System, Problem Solving, Consultative Sales..., Employee Training, Physical Inventory, Spanish-speaking, Continuous Improvement, Process Automation, Manufacturing, Process Control, Software Documentation, International Sales, Competitive Analysis, Key Account Management, Industrial Control, Product Management, Product Development, Start-ups, Electricians
Education
Florida State University 1999 — 2005
Bachelor of Science (B.S.), Electrical Engineering
Miami-Dade College, North Campus 1996 — 1999
Palm Springs Jr. High
Coca-Cola Refreshments December 2014 - Present
Katseye Consulting May 2007 - Present
TEKsystems/Coca-Cola North America January 2014 - December 2014
Xerox Services April 2012 - December 2013
AT&T January 2012 - April 2012
(Contractor for Robert Half Management Resources) Southern Company August 2008 - December 2011
American Red Cross June 2010 - May 2011
The Proven Method January 2008 - April 2008
Adecco July 2007 - December 2007
Sprint January 2005 - April 2007
Skills
Training Delivery, Captivate, Instructor-led Training, ILT, Instructional Design, Web-based Training, Needs Analysis, WBT, CBT, Blended Learning, SnagIt, ADDIE, Performance Consulting, Distance Learning, Classroom Instruction, Curriculum Development, Curriculum Design, Online Training, Classroom Training, Storyboarding, Technical Writing, Articulate Studio, Classroom, Dreamweaver, Articulate Suite, Content Development, Multimedia, Hands-on Training, Training, Technical Documentation, Adult Education, Information Mapping, Job Aids, Software Documentation, Technical Training, Instructional Technology, E-Learning, Performance Improvement, Learning Management, Learning Management..., Web Based Media, Project Management
Education
Lindenwood University
Education
Normandy Sr. High
IBM September 2015 - Present
Cafe Build LLC (Sunset Lounge) October 2013 - September 2015
CVM Solutions September 2012 - October 2013
Equifax June 2007 - May 2012
Oxford Construction 2003 - 2006
Xerox Services 2000 - 2003
Louis Vuitton Moet Hennessy 1994 - 2003
Skills
Account Management, Business Development, Leadership, Marketing, Strategic Planning, Project Management, Event Planning, Sales Process, Customer Service, Sales Operations, Marketing Management, Trade Shows, Team Building, Product Marketing, Retail, Social Media, B2B, Supplier Diversity, Purchasing, Supply Management, Software, Customer Retention, Analytics, Data Management, Customer Relations, Makeup Artistry, Construction, Data Enrichment, Credit Risk, Supplier Management, Research Project..., Retail Management, Online Marketing, Online Advertising, Supplier Rationalization, Networking, Contract Negotiation, Lead Generation, Email Newsletter Design, Desktop Publishing, Cold Calling, Facebook, Human Resources, Proposal Writing, Direct Marketing, Email Marketing, Notary Public, TABC Certified, Graphic Design, SaaS
Education
New England College 2008 — 2011
Masters of Science, Business, Management, Marketing, and Related Support Services, 3.9
University of Phoenix 2004 — 2008
Bachelors of Science, Business Management, 3.8
Tempur Sealy International September 2013 - Present
Pomeroy January 2013 - September 2013
Xerox Services April 2006 - February 2012
Xerox Services April 2001 - April 2006
Skills
Business Process Mapping, Microsoft Dynamics AX..., SharePoint, Technical Writing, Disaster Recovery, Six Sigma, IT Security Policies, VMware, Editing, Quality Assurance, Proofreading, Quality Control, Data Entry, Software Documentation, Business Analysis, Business Process..., Documentation, Requirements Analysis, Process Improvement, Management, Training, Marketing Strategy, Business Process
Education
Eastern Kentucky University 2003 — 2008
Bachelor of Arts (B.A.), English
Xerox Services October 2009 - Present
Nortel Networks July 2007 - October 2009
Intervoice March 2004 - June 2007
Orbea USA August 2002 - February 2004
Stephens Inc August 1999 - July 2002
Zahid Tractor June 1997 - December 1997
Skills
Financial Modeling, Financial Analysis, Mergers, Competitive Analysis, Corporate Finance, Valuation, Due Diligence, Business Strategy, Forecasting, Cross-functional Team..., Business Development, Private Equity, Portfolio Management, Program Management, Strategic Planning, Mergers & Acquisitions, Strategy, Investment Banking, Marketing Strategy, Telecommunications, Equity Research, Finance
Education
Harvard University
Masters, Management
CFA Institute 2003 — 2007
CFA Charter
New Mexico State University 1997 — 1999
MBA, Finance
PCBA
PESJ
Randstad June 2014 - Present
Xerox Services May 2012 - May 2014
Horizon's End Gaming August 2012 - December 2013
Progress Energy Center for the Performing Arts April 2010 - October 2013
Methodist University Student Employee Program August 2007 - December 2008
Skills
Proofreading, Customer Service, Video Games, iPhone Support, iOS, Mac OS X, Writing, Editing, Non-profits, Newsletters, Phone Etiquette, Music Creation, Logic Pro, FL Studio, Soundtrack, Technical Support, Apple Certified, OS X, Management, Nonprofits, Microsoft Office, Research
Education
Fayetteville State University 2009 — 2012
English B.A., English and Literature, 3.72
Methodist College 2007 — 2008
English, Writing
Xerox June 2013 - Present
Xerox Services February 2008 - June 2013
State of Kansas December 1994 - December 2007
Skills
Program Management, Vendor Management, Business Process..., Process Improvement, Software Project..., Business Analysis, Solution Architecture, Government, Outsourcing, Customer Service, SDLC
Education
Friends University
BS, Computer Info Systems
Otsuka Pharmaceutical Companies (U.S.) January 2014 - Present
Xerox Services November 2011 - November 2013
PCTEL Inc. May 2004 - October 2011
NCR Corporation July 1999 - April 2004
LEADS Corporation Limited 1992 - 1999
Skills
Test Planning, Testing, Test Cases, Software Documentation, Manual Testing, WinRunner, Regression Testing, Software Quality..., Quality Center, SDLC, Telecommunications, Agile Methodologies, Quality Assurance, Test Automation, Requirements Analysis, Analysis, Defect Tracking, Scrum, Performance Testing, QTP, XML, Test Management, User Acceptance Testing, SQL/PLSQL, SQL*Plus, Database Administration, Test Scheduling, LoadRunner, Work Breakdown &..., Oracle SQL Developer, SOA
Education
Khulna University of Engineering and Technology 1984 — 1989
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
Charles Schwab January 2014 - Present
Xerox Business Services June 2012 - January 2014
Xerox Services May 2012 - November 2012
ESM December 2008 - May 2012
Shaw Construction, Inc. 2008 - 2009
Skills
Financial Analysis, ADP, Excel, Budgeting, Financial Reporting, FRx, Fixed Assets, Financial Statements, Variance Analysis, General Ledger, Forecasting, Account Reconciliation, Great Plains Software, Accruals, Revenue Recognition, Essbase, Budgets, Microsoft Excel, Cost Accounting, Accounts Receivable, Journal Entries, Accounts Payable, JD Edwards, Pivot Tables, Financial Modeling, Process Improvement, Accounting, Finance, US GAAP, Financial Accounting, Management Accounting
Education
Iowa State University - College of Business 2004 — 2007
Bachelor of Science (B.S.), Accounting
CO-OP Financial Services March 2013 - Present
Xerox Services February 2012 - March 2013
Diebold November 2003 - February 2012
GMAC July 2001 - August 2002
GMAC October 1996 - July 2001
Skills
Microsoft Excel, Microsoft Word, Project Management, Microsoft Office 2007, Customer Service, Leadership, Loans, Problem Solving, Logistics, Process Improvement, Project Planning, Auditing, Leadership Development, Employee Training, Software Documentation, Budgets, Sales, Strategic Planning, Management, Team Building
Education
Indiana Wesleyan University 1989 — 1991
Bachelor's Degree, Business Administration
Xerox Services March 2012 - Present
Bandwidth.com May 2011 - March 2012
Mercury Z February 2011 - July 2011
Skills
Disaster Recovery, Networking, Windows Server, Troubleshooting, SQL, Technical Support, Vendor Management, Project Management, Cisco Technologies
Education
New Horizon' Computer Learning Center 2009 — 2009
Certification, CompTIA - Network +
New Horizon's Computer Learning Center 2009 — 2009
Certification, CompTIA - A +
Indiana State University - School of Business 1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General
Rev MD Partners January 2015 - Present
Xerox/ACS October 2012 - July 2014
Robert Half Account Temps April 2012 - October 2012
Ajilon Pinstripe February 2012 - March 2012
FIRST BAPTIST CHURCH OF MESA July 2010 - January 2012
Affiliated Computer Service, Inc May 2000 - April 2009
Xerox Services 2000 - 2009
AZ western Star, LLC March 1996 - April 2000
Treasures of the Sea of Cortez April 1994 - February 1996
Skills
Recruiting, Account Reconciliation, Accounts Receivable, Accounts Payable, Financial Statements, Payroll, QuickBooks, Bank Reconciliation, Invoicing, Bookkeeping, General Ledger, Spreadsheets
Education
Mesa Community College 2004 — 2012
AA, Computer, and Accounting
Mesa Community College
Associates Degree, Applied Science, Business, Management; Accounting and Bookkeeping
southwest Academy of Technology
Diploma, Microcomputer Management/Computer Accounting
Entre Computer Services February 2013 - Present
Xerox Services May 2011 - November 2012
Frontier Communications December 2009 - May 2011
Hewlett-Packard November 1994 - December 2009
EDS, an HP Company 1994 - December 2009
HP Enterprise Services 1994 - December 2009
HP Enterprise Services 1994 - December 2009
Skills
Project Management, Project Planning, PMP, PMO, ITIL, Change Management, Process Management, Process Improvement, Team Building, Data Center, Software Documentation, Vendor Management, Telecommunications, Integration, Resource Management, SharePoint, Business Process, Process Simulation, Service Delivery, MS Project, Information Technology, Program Management, Cross-functional Team..., Governance, Risk Management, IT Strategy, Management, Mentoring, LinkedIn, IT Outsourcing, IT Service Management
Education
Monroe Community College 1987 — 1989
Associates, Business
State of Louisiana Division of Administration December 2012 - Present
Xerox Services January 2011 - November 2012
ACS, a Xerox Company June 2009 - January 2011
ACS, a Xerox Company August 2005 - June 2009
Unisys 1986 - 2005
Skills
Fiscal Management, Process/Productivity..., Relationship Building, Staff Development &..., Team Building, Project Management, Profitable Solution..., Small/Large Group..., Best Practices, Outsourcing, Professional Services, Solution Selling, BPO, SaaS, IT Outsourcing, New Business Development, Business Alliances, Enterprise Software, Business Development, Process Improvement, Consulting, Fiscal Policy, Cloud Computing, Managed Services, Program Management, IT Strategy, PMP, Vendor Management, Business Process..., Business Analysis, Strategy, Government, Integration, Disaster Recovery, Sales, Selling, Sales Operations, Strategic Partnerships, Business Intelligence, Cross-functional Team..., Management Consulting, Change Management, Executive Management, Project Portfolio..., PMO, Data Center, Business Process, Enterprise Architecture, IT Management, Business Transformation
Education
Louisiana State University
Bachelor of Science, Business Administration
Discover Financial Services March 2015 - Present
AbbVie September 2012 - February 2015
Xerox Services February 2012 - June 2012
Air Products and Chemicals, Inc April 1987 - November 2009
Skills
Quality Assurance, Technical Support, Customer Service, Project Coordination, System Testing, Visio, Teamwork, Process Improvement, Business Analysis, Leadership, Management, Project Management, SDLC, SharePoint, Software Documentation, Testing, Troubleshooting, IT Strategy
Education
Moravian College
BS, Computer Science
Harper College
Project Management Specialist CE Certificate
Parkland High School
Gradon X-Cilnt Consulting November 2007 - Present
Xerox Services August 1974 - October 2007
Skills
Printers, Variable Data Printing, Managed Print Services, Process Improvement, Document Management, Solution Selling, Account Management, New Business Development, Project Management, Program Management, Microsoft Office, Team Leadership, Outsourcing, Document Imaging, Salesforce.com
Education
Morehead State University 1963 — 1967
Bachelor of Science (B.S.), Industrial Technology and Business Administration
Xerox Services September 2012 - Present
i3Logic April 2011 - September 2012
Learning Care Group November 2003 - April 2011
Freelance August 1998 - July 2003
MSX International December 1991 - August 1998
Skills
Captivate, Lectora, E-learning, Technical Writing, Technical Training, Instructional Technology, Performance Improvement, Project Implementation, Organizational..., Client Relationship..., Program Management, Needs Analysis, Organizational Learning, Project Portfolio..., Change Management, Staff Development, Workshop Facilitation, Instructional Design, E-Learning, Leadership Development, Blended Learning, ADDIE, Project Management, Employee Training, Leadership, Training, Instructor-led Training, Content Development, Curriculum Design, Organizational..., Learning Management, Learning Management..., Adult Education, Executive Coaching, Career Development, Performance Management, Performance Consulting, Employee Engagement
Education
Michigan State University 1980 — 1982
B. A., English Education, Theater
Michigan State University
Bachelor of Education (B.Ed.)
Xerox Services September 2011 - Present
TEKsystems August 2008 - August 2011
Countrywide Full Spectrum Lending November 2006 - July 2008
Calusa Investments July 2005 - September 2006
Salomon Smith Barney May 2004 - June 2005
Skills
SharePoint, Recruiting, Applicant Tracking..., Leadership, Internet Recruiting, Technical Recruiting, System Administration, Management, Program Management, Networking, Staffing Services, CRM, Enterprise Software, Technical Support, Information Technology, Testing, Project Management, Interviews, .NET, IT Service Management, Talent Acquisition
Education
George Mason University
Fairfax High School
Sunshine Health Plan March 2014 - September 2014
The Computer Merchant May 2013 - September 2013
NewWave Telecom and Technologies, Inc September 2012 - April 2013
HP Enterprise Services January 2007 - September 2012
ACS April 1999 - December 2006
Information Technology ACS, Inc August 2001 - September 2002
Xerox Services April 1999 - August 2001
Intracoastal Health Systems July 1992 - October 1998
Palm Beach Gardens Medical Center April 1987 - April 1992
St. Mary's Hospital October 1981 - April 1987
Skills
Medicaid, Customer Relations, Problem Solving, Healthcare, Insurance, Technical Product..., Territory Management, Claims Management and..., Relationship Building, Provider Relations, Electronic Data..., Claim, HIPAA, Health Insurance, Training, MMIS, Laboratory, CPT coding, ICD-9, Customer Service, Managed Care, Software Documentation, Healthcare Information..., EDI, SharePoint, Business Process, Medicare, EHR, Healthcare Industry, Process Improvement, Medical Coding, Healthcare Management, Physicians, Informatics, Practice Management, Medical Billing, Hospitals, HL7, Health Information..., Revenue Cycle, Visio, Performance Improvement, Healthcare Consulting, Health Policy, EMR, Executive Management, Information Technology, Data Analysis, Consulting, Requirements Gathering
Education
Long Island University 1978 — 1981
Bachelor of Science, Medical Technology
Long Island University
Bachelor of Science, Medical Technology
Nassau Community College
Associate of Arts, Liberal Arts
Xerox Services December 2011 - Present
Xerox Federal Solution, LLC December 2011 - Present
Thirty-One Gifts 2015 - 2015
Movado Company Store November 2011 - January 2012
Springfield Golf & Country Club August 2006 - October 2011
Skills
Quality Assurance, SharePoint, Process Improvement, Requirements Gathering, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Access, Analysis, Change Management, Training, Customer Service
Education
George Mason University 2009 — 2012
Bachelors, Biology
Northern Virginia Community College 2006 — 2009
Associates, Science
Northern Virginia Community College 2006 — 2009
Associates, Liberal Arts
Xerox Services 2011 - Present
WebMD 2010 - 2011
Automatic Data Processing Inc 2006 - 2009
Automatic Data Processing Inc 2000 - 2006
Automatic Data Processing Inc 1998 - 2000
Dun & Bradstreet Corp 1996 - 1998
Automatic Data Processing Inc 1992 - 1996
Automatic Data Processing Inc 1990 - 1992
Skills
Agile Methodologies, Requirements Analysis, Software Project..., Process Improvement, Testing, Test Planning, Visio, Business Requirements, Vendor Management, Test Automation, SharePoint, SQL, Regression Testing, Software Documentation, Scrum, Business Analysis, SDLC, Quality Assurance, Program Management, Management, Project Planning, IT Strategy, Business Process, Defect Tracking, Business Process..., Test Cases, Leadership
Education
Stevens Institute of Technology 2002 — 2006
MS, Information Systems - Information Management
Chubb Institute of Technology
Technical Diploma, Computer Programming
Essex County College
Associates Degree, Computer Information Systems
Lock Haven University of Pennsylvania
BS, Education
Xerox Services April 2012 - Present
CAROLINA COSMETIC & RECONSTRUCTIVE SURGERY December 2006 - April 2012
Meredith College July 2001 - January 2007
Skills
Human Resources, Recruiting, Customer Service, Employee Relations, Training, Management, Microsoft Office, Leadership, Performance Management, Microsoft Excel, Teamwork
Education
Eckerd College
Bachelor of Arts (BA), Psychology
Pragmatics, Inc. January 2015 - Present
Xerox Services September 2012 - January 2015
SRA International January 2012 - September 2012
Astor & Sanders Corporation June 2011 - January 2012
Xerox Services December 2002 - June 2011
Analysts International Corporation March 1998 - December 2002
Integra Software Solutions, Inc September 1997 - March 1998
Comsys Technical Services April 1997 - September 1997
Computer Sciences Corporation India Pvt. Ltd. November 1995 - April 1997
Aptech - Computer Education August 1995 - November 1995
Skills
SDLC, CRM, Integration, Enterprise Architecture, SOA, PMP, IT Strategy, Telecommunications, Agile Methodologies, Requirements Analysis, Software Project..., Software Development, Federal Government, Oracle, Program Management, Business Intelligence, Testing, Business Analysis, Process Improvement, Project Management, Data Warehousing, Quality Assurance, Microsoft SQL Server, Outsourcing
Education
Robert H. Smith School of Business - University of Maryland College Park 2003 — 2005
MBA, Finance, International Business
National Institute of Technology Warangal 1991 — 1995
B.Tech, Computer Science
Dell February 2015 - Present
Dell January 2014 - Present
Dell May 2012 - January 2014
Xerox Services August 2004 - May 2012
Xerox Services August 2002 - August 2004
KPMG December 2000 - August 2002
Skills
Sarbanes-Oxley Act, Internal Controls, Accounting, Internal Audit, IT Audit, Enterprise Risk..., Financial Reporting, Auditing, Financial Accounting, Process Improvement, Business Process..., Risk Management, Financial Audits, Financial Analysis, Managerial Finance
Education
Iowa State University 1994 — 1999
BS, Accounting
Xerox Services March 2012 - Present
CACI International Inc January 2011 - May 2012
Ingenium September 2009 - December 2010
ACS August 2008 - September 2009
TEAM Informatics September 2007 - May 2008
Southeast IT Partners March 2005 - August 2007
Sungard March 2007 - July 2007
The Harbour Group September 2006 - March 2007
Blue Cross Blue Shield of Mississippi March 2006 - September 2006
SmartSynch March 2004 - March 2005
Skills
XML, Web Services
Education
Mississippi College 1996 — 1999
BS, Computer Science
Xerox Services February 2015 - Present
ONdemand Communications Group / Data Force Corporation January 2012 - February 2015
Schooley Mitchell Consultants July 2006 - February 2015
Mellon January 2002 - June 2005
PricewaterhouseCoopers September 1986 - January 2002
Skills
Management Consulting, Strategic Planning, Business Strategy, Telecommunications, Account Management, New Business Development, Product Management, Contract Negotiation, Team Leadership, Consulting, Management, Outsourcing, CRM, Business Development, Leadership, Sales, Analysis, SaaS, Project Planning, Business Intelligence, Wireless, Team Building, Human Resources, Strategy, Salesforce.com, Project Management, Entrepreneurship, Process Improvement, Change Management, Integration
Education
Harvard University 1981 — 1986
BA, Economics
Health Tech Solutions, LLC May 2014 - Present
Xerox Services October 2010 - April 2014
Commonwealth Office of Technology, Kentucky April 2005 - August 2010
Covansys 1995 - 2005
Tata Consultancy Services 1988 - 1994
IGIC 1989 - 1993
Education
University of Kentucky 1985 — 1987
National Institute of Technology Karnataka
Capital One December 2011 - Present
Xerox Services May 2011 - November 2011
Capital One November 2006 - May 2011
TALX Corporation 2005 - 2006
EDS 1999 - 2005
Skills
SDLC, Business Analysis, Visio, Agile Methodologies, SQL, Enterprise Architecture, IT Management, IT Strategy, ITIL, Integration, Requirements Analysis, Management, Analysis, Analytics, Business Process..., Process Improvement, Program Management, Project Management, Scrum, Security, SharePoint, Software Development, Software Project..., Unix, Vendor Management, XML, Systems Analysis, Software Documentation, Requirements Gathering, Oracle, Microsoft SQL Server, Disaster Recovery, Database Design, Data Warehousing, Data Modeling
Education
Missouri State University 1995 — 1999
Bachelor of Science (BS), CIS
Xerox October 2014 - Present
Xerox Services February 2010 - October 2014
ACS July 2008 - February 2010
Affiliated Computer Services November 2003 - July 2008
Lockheed Martin January 1999 - November 2003
Skills
Process Improvement, RFP, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Pricing, Sla, Outsourcing, Finance, Managerial Finance, Business Analysis, Management, Cross-functional Team..., Financial Reporting, Budgets, Project Management, Vendor Management, Change Management
Education
Indiana University - Kelley School of Business 1988 — 1992
Bachelor of Science (BS), Accounting and Finance
Columbus East High School
Atos July 2015 - Present
EVER Skincare April 2015 - Present
Xerox Services July 2012 - June 2015
Hewlett-Packard March 1992 - June 2012
Skills
Management, Project Management, Leadership, PMP, Program Management, IT Service Management, PMO, Outsourcing, IT Outsourcing, IT Strategy, Business Process, Problem Solving, IT Management, Disaster Recovery, Project Portfolio..., CRM, Vendor Management, Service Delivery, Integration, Operations Management, Process Improvement, Strategy
Education
Indiana University Bloomington 1990 — 1991
MA, Latin American Studies
University of Michigan 1988 — 1990
BA, Spanish
Xerox Services May 1998 - Present
Education
Madurai Kamaraj University 1995 — 1998
MCA, Master of Computer Applications
St. Berchmans College 1992 — 1995
B. Sc, Physis
Xerox March 2012 - Present
Xerox Services March 2009 - April 2012
Xerox February 2001 - April 2009
Skills
Shainin, Design of Experiments, Root Cause Analysis, Reliability Engineering, Black Belt, Lean Manufacturing, Failure Analysis, SPC, Measurement System..., HALT, Continuous Improvement, Reliability, Green Belt, FMEA, Process Improvement, Manufacturing, 5S, Customer Satisfaction, Cross-functional Team..., Managed Print Services, Quality Assurance, Six Sigma, Troubleshooting
Education
Marylhurst University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Owens Community College 1982 — 1985
AA Electronics Engineering, Computer Science
Xerox Services February 2014 - Present
Xerox Services September 2013 - February 2014
Home January 2012 - September 2013
Amazon.com May 2002 - January 2012
Allied Security November 2000 - May 2002
Guardsmark August 1999 - June 2000
Garden Ridge May 1999 - July 1999
Skills
Leadership, First Aid, Management, Human Resources, Operations Management, Security, Loss Prevention, Team Building, Process Improvement, Customer Service, Customer Satisfaction, Inventory Management, Team Leadership, Coaching, Security Management, Physical Security, Risk Assessment, Emergency Services, Incident Investigation, Shipping, Access Control, Analysis, CCTV, Surveillance, Long Term Care Insurance, Citrix, Disability Insurance, Training, Creative Writing, Cross-functional Team...
Education
Eastern Kentucky University 1992 — 1993
James A Cawood High School 1988 — 1992
Diploma, General Studies
Xerox Services May 1994 - Present
Skills
SDLC, Requirements Analysis, SQL, Testing, Quality Assurance, Agile Methodologies, Business Analysis, Software Project..., Requirements Gathering, Software Documentation, Integration, Process Improvement, PL/SQL, Business Requirements, Business Process
Education
Florida Southern College 1987 — 1991
BS, Computer Science with a minor in Communications
Xerox Services February 2015 - Present
Xerox Services July 2011 - Present
IndyGo January 2007 - July 2011
The City of Indianapolis January 2005 - January 2007
Skills
Budgets, Managerial Finance, Risk Management, Analysis, Financial Reporting, Auditing, Accounts Receivable, Accounting, Accounts Payable, Operations Management, Microsoft Excel, Insurance, Process Improvement, Cost Accounting, Access, Business Process..., Management, Financial Accounting, Leadership, Software Documentation, Strategic Planning, Change Management, Inventory Management, Finance, Data Analysis, Management Consulting, Business Analysis, Business Planning, Administration, Team Building, Customer Service, Project Planning, Policy, Business Intelligence, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Variance Analysis, Negotiation, Contract Negotiation, Project Management, Customer Satisfaction
Education
Indiana Wesleyan University 2006 — 2008
MBA, Accounting
Purdue University 1999 — 2004
Bachelors of Science in Accounting, Accounting
Haworth, Inc. November 2013 - November 2014
Xerox Services July 2012 - April 2013
Herman Miller Inc October 2003 - May 2010
Johnson Controls, Inc. November 2002 - October 2003
Magna Donnelly Electronics February 2000 - August 2002
Skills
Purchasing, Customer Care, Project Management, Order Management, Continuous Improvement, Customer Service, Furniture, Interior Design, Lean Manufacturing, Team Building
Education
University of Phoenix - Grand Rapids Campus 2004 — 2006
Master of Business Administration (MBA), Business
Eastern Michigan University 1983 — 1987
B.S., Law
Xerox Services September 2009 - Present
Health Net Inc. 2006 - October 2009
CIGNA Healthcare 2001 - 2006
Fidelity Investments 1998 - 2001
Buck Consultants 1998 - 1998
CIGNA Healthcare 1996 - 1997
CIGNA Healthcare 1991 - 1996
Skills
Vendor Management, Program Management, Process Improvement, Leadership, Management, Project Management, Strategic Planning, Health Insurance, Employee Benefits, Human Resources
Education
LIU Post
BS, Finance, Economics
LIU Post
Bachelor of Science (B.S.), Finance, General
Xerox Security AnalystACS, a Xerox Company2011 - Present
Xerox Services 2011 - Present
Skills
Security, Troubleshooting, Network Security, Firewalls, Computer Security, Team Leadership, Vendor Management, Team Building, Account Management, Cross-functional Team..., Change Management, Performance Management
Education
Monroe Community College 1986 — 1989
Associates, Criminal Justice/Police Science
Xerox Services December 2001 - Present
ArchVision 2000 - 2001
IBM 1993 - 1999
Deloitte and Touche 1985 - 1993
Skills
Financial Analysis, Forecasting, Managerial Finance, Revenue Recognition, Accounting, Financial Reporting, Hyperion Enterprise, Sarbanes-Oxley Act, Process Improvement, Internal Controls, General Ledger, Financial Modeling, Executive Management, Finance, Variance Analysis, Cost Accounting, Financial Accounting, Essbase, Business Process..., US GAAP, GAAP, Cash Flow, Consolidation, Budgets
Education
Eastern Kentucky University
BBA, Accounting
Unisys June 2015 - Present
Xerox Services September 2009 - November 2014
Affiliated Computer Services 2003 - November 2014
Skills
Outsourcing, Program Management, Business Process..., Project Management, Process Improvement, IT Strategy, PMO, SQL, Business Analysis, Management, Vendor Management, SDLC, ITIL, IT Service Management
Education
Montana State University-Bozeman 1980 — 1986
BS, Industrial and Management Engineering
Vanguard July 2001 - Present
NJ Board of Public Utilities May 1999 - June 2001
Xerox Services 2000 - 2000
Skills
Agile Methodologies, JSP, Java, XML, AJAX, JavaScript, SQL, Software Development, Databases, HTML, Unix, Oracle, SDLC
Education
Villanova University 2002 — 2006
M.S, Computer Science
New Jersey Institute of Technology 1996 — 2001
B.S, Computer Science
Xerox February 2015 - Present
Xerox Services January 2012 - February 2015
Affiliated Computer Services September 2007 - December 2011
Skills
SDLC, Microsoft SQL Server, Requirements Analysis, SQL, Enterprise Architecture, Agile Methodologies, Solution Architecture, XML, C#, ASP.NET, SSRS, SSIS, TFS, ADO.NET, Visual Studio, Crystal Reports, Web Services, IIS, .NET, Test Driven Development, T-SQL, Web Applications, SOA, WCF, Software Development, Software Project...
Education
Eastern Kentucky University 2006 — 2007
Master of Science (MS), Computer Software Engineering
13th District African Methodist Episcopal Church October 2014 - Present
Veterans Health Administration January 2013 - Present
Davidson Consultant Services, LLC. 2008 - Present
IBEX Global June 2014 - July 2015
13th District African Methodist Episcopal Church January 2007 - September 2014
Xerox Services January 2008 - July 2012
Xerox Services January 2008 - September 2011
Xerox January 2008 - May 2010
Skills
Customer Service, Call Center, Account Management, Training, Business Analysis, Team Building, Customer Satisfaction, Sales, Coaching, Project Management, Microsoft Office, Strategic Planning, Call Centers, Change Management, Leadership, Staff Development, Management, Policy, Team Leadership, Community Outreach
Education
Lipscomb University 2010 — 2017
Master of Divinity (M.Div.), Divinity/Ministry
Fisk University 1997 — 2001
Bachelor of Arts, English
athenahealth August 2012 - Present
Xerox Services August 2011 - July 2012
U.S. Cellular December 2008 - December 2009
Access Worldwide / AT&T California 2006 - 2008
Old Town / Royal Fun Time September 2002 - December 2005
MCI Wireless August 2001 - August 2002
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Photoshop, Teamwork, Leadership, Sales, Team Building, Customer Satisfaction, Management, Strategic Planning, Recruiting, Training
Education
Liberty University 2010 — 2013
Bachelor of Business Administration (BBA), International Business/Trade/Commerce, 3.2
University of Phoenix 2008 — 2010
Business Administration, Business Administration and Management, General, 3.2
Xerox Services May 2011 - Present
Columbia University August 2010 - December 2010
Hospital for Special Surgery March 2006 - February 2010
Hospital for Special Surgery August 2005 - March 2006
Hospital for Special Surgery June 2003 - August 2005
Towers Perrin January 2000 - June 2003
PRICEWATERHOUSE COOPERS October 1998 - December 1999
Skills
Benefits Administration, Employee Benefits, Human Resources, Deferred Compensation, Insurance, Defined Benefit, FMLA, Project Management, HRIS, Program Management, PeopleSoft, Talent Acquisition, HR Policies, Employee Relations, Onboarding, New Hire Orientations, Training, Administration, Talent Management, Management, Analysis, Applicant Tracking..., Process Improvement, Workers Compensation, Performance Management, Recruiting
Education
Georgia State University 1992 — 1997
BACHELOR, BUSINESS ADMINISTRATION
Xerox January 2015 - Present
Xerox February 2013 - January 2015
Xerox Services October 2011 - February 2013
Xerox Services March 2009 - October 2011
Xerox Services December 2008 - March 2009
YouthWorks! Inc May 2008 - August 2008
Mountain View Elementary July 2005 - June 2007
Bullseye Wireless January 1999 - May 2002
Skills
Mentoring, Staff Development, Coaching, Call Center, Customer Service, Customer Satisfaction, Training, Team Building, Leadership Development, Change Management, Team Leadership, Public Speaking, Microsoft Office, Employee Relations, COPC Registered..., Call Centers, Operations Management, Leadership, Outsourcing, BPO, Troubleshooting, Employee Training, Sales
Education
Asbury Seminary 2007 — 2008
Masters of Divinity
Grand Canyon University 2001 — 2005
Bachelors of Science, Elementary Education
Mesa Community College 2000 — 2001
Xerox Services May 2014 - Present
Thirty-One Gifts 2012 - Present
Lorelei Staffing January 2014 - January 2014
FASCore Recordkeeping Services October 2009 - October 2012
ING (Formerly Known As: CitiStreet) April 2002 - October 2009
Kelly Services January 1999 - April 2002
Cumberland Farms 1995 - 2002
Skills
Outlook, Microsoft Excel, ISIS, OMNI, Research, Databases, Customer Service, Microsoft Word, Microsoft Office, Insurance, Software Documentation, Inventory Management, Process Improvement, Lotus Notes, Web Retriever, Power Image, AS/400, Windows 7, Windows XP, Windows NT, Windows ME, Windows 95, Windows 3.1, Prism, Windows 8
Education
Kean University 1994 — 1999
BS, Computer Science
Examiner.com September 2012 - Present
Self Published Author July 2012 - Present
Indiana State August 2011 - Present
TMS Health November 2010 - August 2011
Haynes International October 2009 - October 2010
Xerox Services January 2009 - September 2009
Chrysler, LLC January 1995 - November 2008
Skills
Facilator, Employment Counseling, Supervisory Skills, Conflict Resolution, Human Resources, Resume Writing, Career Development, Customer Service, Benefits Administration, People Skills, Employee Relations, Outlook, Resume, Career Counseling, Payroll, Deferred Compensation, Training, Cover Letters, Public Speaking, Coaching, Job Coaching, Interviews, Leadership Development, Employee Training, Recruiting, Workshop Facilitation, Organizational..., Staff Development, Leadership, Onboarding, Team Building, Budgets, Performance Management, Social Networking, Personal Development, Time Management, Team Leadership, Motivational Speaking, Talent Management, Fundraising, Executive Coaching, Entrepreneurship, Event Planning, Program Management, Nonprofits, Community Outreach, Management, Software Documentation, Policy, Hiring
Education
Keller Graduate School of Management 2009 — 2011
Graduate Certificate, Human Resources Management and Services
Keller Graduate School of Management of DeVry University 2009 — 2011
Graduate Certificate, Human Resources
Indiana Wesleyan University 1998 — 2002
Bachelor of Science, Business Management
Indiana Wesleyan University 1998 — 2002
Bachelors Degree, Business Administration
Menchie's Frozen Yogurt August 2014 - Present
Columbia college Hollywood June 2012 - December 2012
Columbia college Hollywood June 2012 - December 2012
Bryan University March 2010 - September 2011
Roanoke Memorial Hospital/Brambleton Ambulatory Surgery Center April 2009 - June 2009
Xerox Services October 2007 - March 2009
Axia College of the University of Phoenix January 2006 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, HTML, Training, Software Documentation, Budgets, Community Outreach, Public Speaking, Management, Social Media
Education
Lamson College 2008 — 2009
Certification, Surgical Technology/Technologist
Arthur Bell, Certified Public Accountants December 2011 - Present
T. Rowe Price July 2010 - December 2011
Xerox Services July 2009 - December 2009
Huber Michaels and Co January 2009 - April 2009
Skills
Accounting, Financial Reporting
Education
Frostburg State University 2005 — 2010
Bachelor's, Accounting/Finance
Xerox Commercial Solutions May 1998 - Present
Xerox Services 1999 - 2014
Horton Hospital, Newton Memorial Hospital July 1989 - February 1994
Skills
SQL, MySQL, C#, Databases, ASP.NET, Database Design, Web Services, Project Management, HTML, XML, CSS, Web Development, .NET, Business Analysis, T-SQL, Programming, Microsoft SQL Server, Process Improvement, IIS, ASP.NET AJAX, SaaS, WCF, WPF, AJAX, OOP, System Administration, ASP.NET MVC
Education
Florida International University 1986 — 1988
BS, Dietetics and Nutrition
University of Florida
Xerox Services December 2011 - Present
ACS, a Xerox Company September 2010 - November 2011
PwC 1998 - 2010
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Controls, US GAAP, Auditing, Consolidation, IFRS, SEC filings, Internal Audit, Financial Audits, Mergers & Acquisitions, Sarbanes-Oxley, CPA, GAAP, Risk Management, Revenue Recognition, IT Audit, SOX 404
Education
Certified Public Accountant
ISC Paris 1990 — 1993
Master Degree, Accounting and Finance
Baltimore City Public Schools January 2011 - Present
Xerox Services October 2009 - October 2010
Xerox Services October 2006 - October 2009
University of North Dakota August 2005 - August 2006
University of North Dakota August 2005 - August 2006
University of Missouri May 1997 - December 1999
Lott Construction Company August 1995 - May 1997
Skills
Proposal Management, Proposal Writing, Financial Accounting, Budgeting, Government, Billing, Customer Service, Financial Reporting, Budgets, Payroll, Invoicing, Analysis, Process Improvement, Accounts Receivable, Account Reconciliation, Management, Accounts Payable
Education
Louisiana State University
Bachelor of Science, Accounting
Elite Document Technology April 2013 - Present
Xact Data Discovery November 2012 - March 2013
Peritia Data Discovery July 2010 - November 2012
Copy Express Legal 1992 - 2012
DocuData Solutions October 2008 - July 2010
Xerox Services June 2004 - September 2008
Skills
Litigation Support, Legal Assistance, Litigation, Document Management, Training, •OCR, PDF file..., •Microsoft Applicants..., Customer Service, •Oracle architect..., RS-SQL( Record Storage..., Law PreDiscovery, Microsoft Word, Microsoft Excel, Management, Business Process..., Operations Management, Digital Imaging, Document Review, Outlook, Business Process, Process Improvement, Project Management, Document Imaging, Records Management
Education
Westwood College-Dallas 1998 — 1999
Project Management
Indian River Community College 1983 — 1984
Xerox Services October 2013 - Present
UnitedHealthcare November 2011 - June 2013
United Healthcare January 2010 - November 2011
Travelers 2002 - 2009
Travelers August 2003 - November 2003
Artis Group July 2002 - August 2003
United Healthcare February 1999 - July 2002
Day, Berry & Howard LLP December 1997 - February 1999
Skills
Data Analysis, Insurance, Reinsurance, Analysis, Research, Account Reconciliation, Banking, Bank Reconciliation, Underwriting, Claim, Financial Reporting, Customer Service, Microsoft Office, Essbase, PeopleSoft, Cognos, Accounts Receivable, Accounting, Auditing, General Ledger, Finance, Accounts Payable, Microsoft Excel
Education
University of Phoenix 2003 — 2005
Master's degree, Organizational Management, 3.86
Long Island University, Brooklyn Campus 1994 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.15
Brannon Homes Associates February 2013 - Present
Xerox Services January 2011 - Present
Paychex 2008 - 2009
Unisys November 2007 - August 2008
Skills
Active Directory, ITIL, Call Centers, Technical Support, Windows Server, Help Desk Support, XP, Troubleshooting, Windows 7, Customer Service, Training, Process Improvement, Technical Documentation, Technical Writing, Microsoft Office, Microsoft Visio, WPA, Microsoft Windows 7, Microsoft Exchange, VMware, Blackberry Enterprise..., Blackberry
Education
Spencerport High School 2001 — 2004
High School Diploma
Monroe Community College
Associate's degree (incomplete), Criminal Justice, and Computer Information Systems
Xerox September 2013 - Present
Xerox Services April 2001 - Present
ACS April 2001 - Present
Oasys, aka, ACS, aka Xerox April 2001 - Present
Bankers Conseco Life Insurance Company November 1997 - April 2001
Skills
Accounts Payable, General Ledger, Accounts Receivable, Account Reconciliation, Accounting, Payroll, Financial Reporting, Accruals, Invoicing, Employee Training, Procedure Development, Customer Service, Disaster Recovery, Events, Front-end, Microsoft Office, Materials, Problem Solving, Strategic Planning, Quality Assurance, Quality Auditing, Recruiting, User Acceptance Testing, Finance, Call Centers, Vendor Management, Software Documentation, Access, Business Analysis, Policy, Analysis, Process Improvement, Business Process..., Visio, BPO, Customer Satisfaction, Management
Education
Kaplan University 2010 — 2012
BA, Human Resources Management
Arsenal Technical High School 1990 — 1994
Marketing, Graduated
Xerox Services 2013 - 2015
Duke University Press February 2011 - March 2013
Duke Temporary Services March 2009 - February 2010
Saddle Creek Resort March 2008 - October 2008
Saddle Creek Resort January 2005 - January 2008
East Lake Golf Club 2002 - 2004
Skills
Outlook, Word, Customer Service, Excel, Microsoft Office, Staff Training, Golf, Golf Instruction, Golf Course Management, Inside Sales, Microsoft Word
Education
Kentucky State University 1998 — 2002
Bachelors, Business Administration/Marketing
Atlantic High School, Port Orange, FL 1996 — 1998
Xerox Services July 2010 - Present
Compuware August 2006 - July 2010
Trinity Health February 2005 - August 2006
Skills
Proficient in Microsoft..., Invision, Reflections, Microsoft Outlook, Symposium, Crystal Report 8.5, SMS, STAR, TDS, AS400 system, Cerner and Supporting..., MYSIS, Remedy Support, HealthQuest, Paragon Clinical..., EMR, CPOE, Reflection, Hospitals, Healthcare Information..., HIPAA, Crystal Reports, Mysis, Software Documentation, Cerner, SurgiNet, Outlook, Training, GoLive, Troubleshooting, HL7, EHR, Ambulatory, Databases, Epic Systems, Health Information..., Informatics, Meditech, Revenue Cycle, SharePoint, Software Implementation, Visio
Education
Madonna University 1994 — 1998
Bachelor of Science (BS)
5LINX Enterprises Inc. May 2014 - Present
GLOBALINX September 2013 - May 2014
Xerox Services July 2013 - September 2013
Xerox Services June 2012 - July 2013
BLOCKBUSTER BY MAIL/DISH NETWORK May 2005 - May 2012
LOWE'S COMPANIES, INC February 2005 - March 2005
LOWE’S COMPANIES, INC., September 2004 - February 2005
LOWE'S COMPANIES, INC February 2004 - September 2004
LOWE'S COMPANIES, INC January 2003 - February 2004
Best Buy October 2001 - January 2003
Education
STATE UNIVERSITY OF NEW YORK AT BROCKPORT
Bachelors of Science, Criminal Justice
Monroe Community College 1996 — 1999
Associates in Applied Science Degree, Criminal Justice Police Science
Greece Athena
Xerox Services June 2005 - January 2012
Skills
Solution Selling, Direct Sales, Document Management, Team Leadership, Managed Print Services, Cross-functional Team..., Sales Process, Team Building, Account Management, Outsourcing, B2B, CRM, Process Improvement, Sales Operations, Selling
Education
Hofstra University 1988 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Hofstra University 1988 — 1995
BS Business, Business Administration and Management, General
Measurement Incorporated March 2012 - June 2012
Brame Institute November 2011 - February 2012
Measurement Incorporated 2012 - 2012
Wilburn Elementary School April 2011 - December 2011
Xerox Services May 2007 - April 2011
Pearsontown Elementary School July 2006 - May 2007
Learning Express Toy Store December 2005 - May 2007
McDougal Terrace Community Center January 2003 - May 2003
Education
Kaplan University
Masters of Science, Legal Studies
N.C. Central University
Bachelor of Arts, History
Air Streams Renewable August 2012 - Present
The Shed October 2010 - August 2012
Air Stream Renewable 2012 - 2012
Elite Management August 2010 - May 2011
Alliance One October 2009 - February 2010
Xerox Services October 2008 - June 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Renewable Energy, Customer Service, Teamwork, Photoshop, English
Education
Air Streams Renewable 2012 — 2012
Ivy Tech Community College
General Studies
Health Care Service Corporation May 2014 - Present
ArcelorMittal February 2013 - April 2014
Magenium Solutions, LLC November 2012 - February 2013
Xerox Services January 2005 - February 2013
Xerox Business Services, LLC May 2004 - November 2012
McDonald’s Corporation December 1981 - May 2004
McDonald's Corporation December 1981 - April 2004
Skills
Mainframe, RACF, Computer Security, Compliance, Security, Internal Audit, Operating Systems, Information Security, Active Directory, Troubleshooting, IT Operations, Networking, Access, Management, Software Documentation, Disaster Recovery
Education
Moraine Valley Community College 1998 — 2004
Associate, Science
Morton College 1992 — 1995
Associate of Science (A.S.), Computer Science
Lucero Masonry & Stone, 25 Innovations July 2014 - Present
AlphaGraphics of Hurst/ Euless/ Bedford/ North Richland Hills and Watauga October 2012 - May 2014
Xerox January 2011 - June 2012
Xerox Corporation October 1985 - June 2012
Xerox January 2007 - December 2010
Xerox Business Services January 2002 - December 2006
Xerox Business Services September 1998 - December 2001
Xerox Business Services August 1995 - September 1998
Xerox Services October 1991 - August 1995
Xerox October 1985 - October 1991
Skills
Marketing Strategy, New Business Development, Marketing, Social Media, Online Advertising, Strategic Planning, Marketing Communications, Sales Management, Product Development, Event Management, Microsoft Office, Entrepreneurship, Team Building, Small Business, Start-ups, Social Media Marketing, Retail, Advertising, Management, Email Marketing, Telecommunications, Microsoft Word, Direct Sales, Project Management, Sales, Budgets, Coaching, Contract Negotiation, B2B, Leadership, Integration, Customer Service, Outsourcing, Microsoft Excel, Operations Management, Business Development, Public Speaking, Account Management, Selling, Customer Satisfaction, Sales Operations, Professional Services, Online Marketing, Sales Process
Education
Eastfield College
Electrical and Electronics Engineering
The University of Texas at Arlington
Electrical and Electronics Engineering
Warner Cable November 2011 - February 2013
Time Warner Cable 2011 - 2013
Xerox Services August 2004 - August 2011
Quest Diagnostics January 2006 - March 2006
Aetna April 2001 - April 2002
Citizens Bank October 1997 - January 2001
Skills
Office Administration
Education
Everest University online
Associates, Accounting
Everest University-Brandon
Associate of Science (A.S.), Accounting
Xerox Services October 1996 - October 2014
Education
ITT Technical Institute-Nashville 2009 — 2011
Computer Network System, Information Technology, Graduated December 2011
Draghons Jr. Colleger/ Now Daymar Institute 2000 — 2002
Computer Information Technology, Understanding and Utilizing Different Software Applications, Graduated December 2002
Kelly Services September 2012 - Present
Xerox Services December 2011 - August 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Item Processing, Mail Sorting, Copying, Filing, Scan, Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Highly resourceful, Dependable Team Player, Dedicated Professional, Easily Adaptable, Cross-functional Team..., Active Team Player, Communication Skills, Eagerness to Learn, Keen Listener, Time Management, Creative Problem Solving, Meet Deadlines, Work in A Fast Paced..., QuickBooks, Quota Achievement, accounting practices, Balance Sheet, income statements, Highly motivated...
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (M.B.A.), Accounting
Southern Illinois University, Carbondale 2003 — 2007
Bachelor of Science (BS), Finance, General
Cognizant Technology Solutions June 2013 - Present
Xerox Services November 2010 - June 2013
Polaris Software Lab Ltd 2007 - 2010
Skills
Oracle, SQL, Requirements Analysis, PL/SQL, SDLC, Microsoft SQL Server, XML, .NET, JavaScript, Web Services, WCF, Software Project..., Agile Methodologies, Healthcare, Health & Welfare...
Education
Kurukshetra University 2001 — 2004
Master of Computer Applications (M.C.A.), Computer Science
Xerox Services October 2014 - Present
Xerox August 2008 - Present
Xerox January 2005 - January 2007
NSK Corporation June 2002 - September 2005
Brylane, Inc March 1997 - September 2000
Skills
Training, Microsoft Office, Management, Troubleshooting, Customer Service
Education
Ivy Tech Community College