Mitel Company
Industry: Telecommunications company
DescriptionMitel Networks Corporation is a telecommunications company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, it now focuses almost entirely on Voice-over-IP products. Headquarters: Ottawa, Canada Revenue: 1.3 billion USD (2018) CEO: Richard D. McBee Founded: 1972, Ottawa, Canada Subsidiaries: Computer Telephony Solutions, Inc., Founders: Terry Matthews, Michael Cowpland
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Mitel Employees
Avaya October 2012 - Present
Mitel August 2011 - October 2012
Avaya July 2004 - August 2011
City of Palm Bay November 1999 - June 2004
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Marketing
Rollins College
BS, Computer Science
Mitel August 2013 - Present
Level 3 Communications January 2013 - June 2013
Qwest- now CenturyLink April 2009 - July 2010
QWEST COMMUNICATIONS CORP June 1998 - April 2009
QWEST COMMUNICATIONS CORP May 1995 - June 1998
U S West Communications August 1994 - May 1995
U S West Communications November 1992 - August 1994
U S West Communications April 1991 - November 1992
Skills
Ethernet, MPLS, IP, ATM networks, SDH, Fiber Optics, Telecommunications, Wireless, WAN, Private Line, Cisco Technologies, Data Center, Routing, T1, Long Distance
Education
Community College of Denver
donna gonzales
Compudyne, Inc. September 2015 - Present
Gibson Teldata October 2011 - February 2015
Mitel August 2006 - September 2011
U.S. Air Force March 1992 - November 2000
Skills
VoIP, Telephony, Troubleshooting, LAN-WAN, IP, Unified Communications, Wireless, SIP, T1, Ethernet, Switches, Network Design, TCP/IP, Telecommunications, Cisco Technologies, Microsoft Office, Technical Support, Software Installation, Wireless Networking, Computer Hardware, Managed Services, Networking, Collaboration Solutions, Visio, POTS, IGRP, OSPF, RIP, Technical Documentation, Technical Writing, Technical Training, Technical Leadership, Technical Analysis, Technical Drawing, Technical Presentations, Field Installation, Hardware Installation, Equipment Installation, Network Installation, Installation Design, Installation Testing, Telecommunications..., Telecommunications..., Cisco Routers, HP Procurve, Call Centers, Hospitality Industry, Healthcare Industry, Industrial Safety, Aircraft Systems
Education
Colorado Technical University 2014 — 2016
Master's Degree, Business Administration - Technology, 4.0
Michigan Technological University 2001 — 2004
Bachelor of Science (B.S.), Computer Science
Community College of the Air Force 1992 — 2000
Associate’s Degree, Applied Avionics Systems Technology
Henkel December 2013 - December 2014
Norsk Hydro September 2012 - November 2013
Mitel November 2005 - July 2012
Skills
Operations Management, Project Management, Project Planning, Mining, Continuous Improvement, Contract Management, Procurement, Engineering, Manufacturing, Management, Logistics, Change Management, Business Strategy
Education
Colorado Technical University 2008 — 2012
Master of Business Administration (MBA), Business Management
Nazarene Bible College
Ministry Preparation
JDA Software August 2015 - Present
JDA Software May 2014 - Present
Van's Natural Foods May 2010 - May 2014
NutraCea January 2009 - May 2010
Mitel December 2007 - January 2009
Skills
Excel, Accounts Receivable, Spreadsheets, Macola Progression, QuickBooks, Accounting, Account Reconciliation, Accruals, Expense Reports, Budget Forecasts, Cash Management, Cash Flow, Cash Handling Experience, Deposits, Bank Reconciliation, General Ledger, Data Entry, MS Excel Pivot Tables, Vlookup, Pivot Tables, Reporting & Analysis, Crystal Reports, Month End Close, PowerPoint, Event Planning, Customer Service, Training, Microsoft Excel, Journal Entries, Forecasting, Revenue Recognition, Revenue Forecasting, Deferred Revenue, PeopleSoft, 10 Key, Blackline, Salesforce.com, Accounts Payable, Mas 90, G/L Reconciliations, Amortization Schedules, Amortization, Management, Microsoft Office
Education
Colorado State University 2015 — 2017
Master of Professional Accounting, Accounting
University of Phoenix 2006 — 2008
Bachelors of Science in Business Management, Management, 3.9 GPA
Rio Salado College 2013 — 2014
Certification in Accountancy, Accounting, 3.8 GPA
CBT Telecom September 2014 - Present
Mastec September 2012 - August 2014
Mitel January 2001 - August 2012
Convergent Communications April 1999 - January 2001
Matrix Networks October 1996 - April 1999
Crosspoint Communications November 1995 - October 1996
Matrix Networks November 1993 - November 1995
Skills
SIP, VoIP, IP, Telephony, TDM, Telecommunications, Unified Communications, ISDN, IP PBX, Wireless, T1, Ethernet, Broadband, Optical Fiber, Fiber Optics, Network Design, DSL, WAN, MPLS, Switches, Cabling, LAN-WAN
Education
Clark College 1992 — 1993
Apttus August 2015 - Present
Savvis (a CenturyLink company) September 2013 - August 2015
Carousel Industries December 2011 - September 2013
AT&T National Business Markets March 2011 - December 2011
Verizon Business September 2008 - January 2011
Mitel 2007 - 2008
Skills
ITILv3, Polycom Certified, Unified Communications, Managed Services, Solution Selling, VoIP, Telecommunications, Cloud Computing, Telephony, Co-location, Data Center, SaaS, MPLS, Channel, Polycom, Sales, Enterprise Software, CRM, Call Centers, Professional Services, Video Conferencing, Sales Management, Account Management, Virtualization, ITIL, Direct Sales, Sales Operations, Channel Partners, Disaster Recovery, Networking, Management, Integration, Salesforce.com, Storage, IT Service Management, Sales Process, Strategic Partnerships, Selling, Go-to-market Strategy, Wireless, IP, SIP, Avaya, Pre-sales, WAN, SIP Trunking, Ethernet, Contact Centers, Vendor Management, Hosted Services
Education
Georgia State University
Business Administration and Management, General
Rock Valley College
Business and Marketing
Walden University
Business Administration
Insight 2015 - Present
Integra 2013 - 2015
Mitel 2012 - 2013
Paragon Micro 2010 - 2012
CDW June 2008 - March 2010
Lehman Brothers June 2004 - January 2008
First Franklin June 2002 - June 2004
Skills
Virtualization, Voice & Data Convergence, Unified Communications, VoIP, Telcom, Telecommunications, Security, Storage, Solution Selling, Sales, Program Management, Team Leadership, SaaS, Cloud Computing, Cold Calling, New Business Development, Managed Services, Channel Partners, Professional Services, Sales Presentations, Direct Sales, Enterprise Software, Strategic Partnerships, Sales Process, Business Development, Consulting, Technology, Manage Client..., Sales Operations, CRM
Education
Embry-Riddle Aeronautical University 1995 — 1999
Aeronautical Engineering
Thomas Worthinton High School 1991 — 1995
WestWind
Mitel May 2014 - Present
ADP October 2012 - May 2014
Jenny April 2011 - August 2012
Skills
Fitness, Personal Training, Wellness, Fitness Training, Nutrition, Strength Training, Exercise Physiology, Sports Nutrition, Nutritional Counseling, Cpr Certified, Health Education, Physical Therapy, Rehabilitation, Weight Training, Wellness Coaching, Sales Operations, Leadership, Customer Service, Sales, Sales Process, Account Management, Salesforce.com, Marketing, Management, Lead Generation, Cold Calling, Training, CRM, Direct Sales, Solution Selling
Education
Concordia University Irvine 2005 — 2010
Bachelor's degree, Kinesiology and Exercise Science
Scripps Ranch High School 2001 — 2005
High School diploma
IBM June 2015 - Present
The Coca-Cola Company June 2014 - June 2015
Windstream Communications December 2010 - May 2014
Clearwire September 2009 - November 2010
Mitel September 2006 - February 2009
AIT Networks April 2004 - September 2006
Deltacom 2002 - April 2004
Alltel Wireless 2000 - 2002
US Navy 1995 - 2000
Skills
VoIP, Telecommunications, Vendor, IP, WAN, Sales Engineering, Network Security, Ethernet, Network Design, MPLS, LAN/WAN, Wireless, Switches, Solution Selling, CCNA, Cisco, Security, VPN, Routers, Consultative Selling, Firewalls, Windows, T1, SIP, TCP/IP, TDM, CPE, Frame Relay, Computer Hardware, PBX, Telephony, Pre-sales, Integration, Metro Ethernet
Education
Georgia Institute of Technology
Bachelor, Electrical Engineering
Morehouse College
Bachelor, Mathematics
Mitel April 2015 - Present
Mitel July 1986 - Present
Skills
Unified Communications, Unified Messaging, IP PBX, VMware Sales..., Lan/Wan Certification, Call Centers, SIP Trunking, CTI, SIP, Telephony, Sales Engineering, MPLS, Hosted Services, Call Logging, Video Conferencing, Channel Partners, Managed Services, VMware Workstation, VoIP, IVR, Leadership, ACD, Direct Sales, LAN-WAN, Voice & Data Convergence, Telecommunications, Contact Centers, Management, Wireless, T1, Solution Selling, Professional Services, WAN, Sales, Co-location, IP, Voice Mail, Cloud Computing, Telepresence, Channel Sales, Ethernet, PRI, Avaya, TDM, Cisco Technologies
Education
University of Arizona 1976 — 1979
BA, Communications, Honors
Fairleigh Dickinson University 1975 — 1976
Communications
Mitel January 2012 - Present
Thred Partners/ Chicago Public Schools May 2006 - December 2012
Hewitt Associates August 2004 - May 2006
Skills
Vendor Management, Team Management, Call Centers, Telephony, Telecommunications, Process Improvement, SQL, Requirements Analysis, Solution Architecture, SDLC, Project Management, Business Analysis, Management, SharePoint, VoIP, Cisco Technologies, Databases, Team Leadership, Data Center, Visio, Managed Services, WAN
Education
Cisco 2010 — 2010
CCENT/CCNA, Cisco Certified
DePaul University 2001 — 2005
Bachelors of Science, Information Systems and Telecommunications
Devry University 2000 — 2004
EXIT Bennett Realty September 2012 - Present
Hooked By Ms. E. January 2009 - Present
American Red Cross October 2002 - August 2015
Haven Realty Centers 2008 - October 2012
Fannie Mae 2001 - 2002
Interliant 2000 - 2001
PricewaterhouseCoopers 1998 - 1999
Mitel 1991 - 1997
Seiko Time Corporation of America 1978 - 1987
Skills
Strategic Planning, Customer Service, Event Planning, Social Networking, Team Building, Microsoft Office, Organizational..., Referrals, Relocation, Short Sales, Sellers, First Time Home Buyers, Business Strategy, Change Management, Buyer Representation, Real Estate, Listings, Seniors, Leadership, Contract Negotiation, Negotiation, Human Resources, Small Business, Selling, Entrepreneurship, Marketing, Sales, Real Estate Transactions, Residential Homes, Investment Properties
Education
CUNY Bronx Community College
High School of Fashion Industries
Fashion Design
Cogent Communications October 2014 - Present
Windstream Communications March 2012 - September 2014
SunGard Availability Services January 2008 - November 2009
Mitel August 2006 - November 2008
AT&T/SBC January 2000 - February 2006
Lucent Technologies 1997 - 1999
Executone 1994 - 1996
Nick's Audio/Video January 1981 - January 1994
Skills
VoIP, Managed Services, Data Center, Cloud Computing, Telecommunications, Cisco Technologies, Unified Messaging, Enterprise Software, Disaster Recovery, Managed Hosting, Call Center, CRM, MPLS, Storage, Unified Communications
Education
DeVry Institute of Technology 1994 — 1996
Telecommunications Management
Universität Paderborn 1992 — 1992
None, International Business
Illinois State University 1990 — 1992
B.S., Marketing
Continental Resources November 2011 - Present
Atrium Staffing 2010 - Present
Tulkoff Food Products, Inc. 2008 - 2011
Mitel 2005 - 2008
JPI Companies 2002 - 2005
Dreyfuss Management 1999 - 2002
InSpace Consulting LLC (USA) 1997 - 1998
Skills
Account Management, Disaster Recovery, Virtualization, Networking, Cloud Computing, Vendor Management, Data Center, VoIP, Storage, Managed Services, Solution Selling, Linux, SaaS, Unified Communications, Enterprise Software, Professional Services, Information Technology, Salesforce.com, VMware, Security, Profit Maximization, IT Strategy, Key Account Development, Wireless, Direct Sales, Channel Partners, Network Security, Sales Process, Telecommunications, Strategic Partnerships, Cisco Technologies, CRM, Selling, Integration, Sales Operations, Cold Calling, Business Development, Pre-sales, B2B, Lead Generation, Product Marketing, Partner Management, Key Account Management, Sales
Education
Georgetown University
BSLA
Palantir Technologies January 2013 - Present
Veosan June 2012 - January 2013
Brockhouse Cooper August 2010 - June 2012
Brockhouse Cooper October 2009 - August 2010
Brockhouse Cooper May 2006 - October 2009
Desjardins January 2005 - May 2006
CIA (Conseillers en informatique d'affaires) 2004 - 2005
Ndex Systems Inc. 2004 - 2004
PAC-Depot 2002 - 2004
Mitel May 2001 - September 2001
Skills
Transition Management, Equity Trading, Futures, Derivatives, Bloomberg, Business Strategy, Innovation, Financial Modeling, Business Analysis, Financial Analysis, Industry Analysis, System Architecture, Sales Presentations, Information..., Object Oriented Design, Software Development, SQL, Java, Python, Linux, Trading, Portfolio Management
Education
Concordia University 2007 — 2010
MBA, Investment Management
Concordia University 2000 — 2004
B.Sc., Computer Science
Marianopolis College 1997 — 1999
DEC, Science
Mitel January 2007 - Present
Inter-Tel Technologies/Mitel January 1994 - January 2007
TSI Telecommunication Specialist Inc. March 1982 - January 1994
United States Army January 1979 - March 1982
Skills
VoIP, Networking, Unified Communications, Telephony, SIP, Unified Messaging, SIP Trunking, IP, MPLS, Telecommunications, Video Conferencing, LAN-WAN, Call Centers, Cloud Computing, VPN, Switches, CCNA, Routers, Cisco Technologies, CTI, Contact Centers, Firewalls, Frame Relay, Servers, Avaya, Cisco Routers, Ethernet, Network Design, Voice Mail, Wireless, Managed Services, ATM networks, IVR, VMware, WAN, TDM, Network Architecture, IP PBX, QoS, T1, Routing
Education
County College of Morris 1979 — 1980
Telecommunications COBOL
Central Garden and Pet 2008 - 2012
PrideStaff 2006 - 2008
Mitel 2003 - 2006
Mitel 2000 - 2003
Mitel 1995 - 2000
Skills
Typing 60+ WPM, SAP R/3, Microsoft Excel, Microsoft Word, Microsoft Outlook, Customer Service, Office Administration
Education
Glendale Community College
Business Administration and Management, General
Paradise Valley Community College
Business Administration and Management, General
Mitel January 2013 - Present
Hallman Processing LLC April 2009 - Present
BirdDog Solutions September 2007 - February 2009
Aquent February 1999 - March 2007
Skills
Consultative Selling, Sales Process, Account Management, Salesforce.com, Sales Operations, Operations Management, Telemarketing, Program Implementation, Software Implementation, Solution Implementation, Customer Service, Customer Support, Selling, Solution Selling, Lead Generation, Business Development, Data Analysis, Sales, B2B, CRM, Recruiting
Education
Kennesaw State University - Michael J. Coles College of Business 2002 — 2005
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Florida State University
Nutrition
Northforge Innovations April 2013 - Present
Research In Motion February 2012 - March 2013
Mitel August 2001 - February 2012
Bell-Northern-Research, Bell, and Nortel January 1991 - July 2001
Skills
C/C++/JAVA, Linux/VxWorks/QNX, Embedded Systems, TCP/IP, Socket IO multiplexing, Wireless, STK/UICC/SMS, UMTS, LTE, W-CDMA, IMS/CSCF, SIP/SDP, AAA Diameter LDAP, VoIP, Distributed Systems, OpenSSL, OpenFlow, OpenDPI, OpenWRT, IKE/IPSec, TLS/SSL, Octeon/Nitrox DPI, X.25, FR, ATM, RIP,..., MPLS/CR-LDP, SS7, Networking algorithms, Memory management..., Public Key Cryptography, PCM, G711, WAV media..., Sonet, OC3/OC12, DWDM,..., VLAN 802.1Q
Education
University of Montreal 1986 — 1990
Doctor of Philosophy (Ph.D.), Computer Science
Concordia University 1983 — 1985
Master of Computer Science
Chongqing University 1978 — 1982
B.Sc. of Computer Science
Mitel May 2005 - Present
CLS Medturn July 2001 - May 2005
Verizon Centralized Network Operations April 1997 - July 2001
PepsiCo May 1996 - April 1997
Pizza Hut 1994 - 1996
Skills
Unix, Disaster Recovery, Servers, Project Management, Oracle, Linux, XML, ERP, Management, Visual Basic, EDI, SAP, Business Process, Integration, SDLC, Training, IT Management, Business Analysis
Education
Friends University 1994 — 1996
MMIS, Master of Management Information Systems
Wichita State University 1986 — 1993
Engineering, Mechanical Engineering
Pacific Dental Services c/o OutSource Technical September 2014 - Present
Kurtzman Carson Consultants c/o Computershare February 2013 - September 2014
Buchanan Technologies January 2010 - December 2012
Genentech c/o CyberCSI August 2008 - March 2011
Unisys December 2007 - March 2008
BancTec August 2006 - December 2007
Gaming Management, LLC August 2005 - April 2006
Mitel March 2002 - July 2005
Pulnix 1997 - 2000
Skills
Laptops, Telecommunications, Technical Support, Software Installation, Printers, Computer Hardware, Troubleshooting, Hardware, System Deployment, Switches, XP, Servers, Windows 7, IT Service Management, HP, Active Directory, Windows XP, VPN, Network Administration, Windows Server, Management, Wireless Networking, System Administration, Networking
Education
Everest College-Phoenix 2001 — 2004
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Mitel May 2013 - Present
Mitel December 1999 - May 2013
TaraCorp June 1997 - December 1999
Ft. Huachuca Casualty Area Command June 1993 - June 1996
Skills
CCNA, MCSE, Microsoft Certified..., VoIP, Virtualization, MPLS, Network Design, SIP, WAN, LAN-WAN, Networking, Unified Communications, Telephony, Cloud Computing, Telecommunications, Switches, IP, Cisco Technologies, SIP Trunking, Ethernet, Managed Services
Education
Ranken Technical College 1998 — 1999
Network Adminitrator, Networking
Cochise College 1989 — 1990
Technical School, Network and System Administration/Administrator
Mitel June 2012 - Present
Mitel September 2010 - June 2012
Mitel May 2007 - August 2010
TDS Telecom 2004 - 2007
EGNet Consulting May 2003 - July 2004
Abacus Technologies LLC May 2001 - June 2003
Network Engineering Technologies 1997 - 2001
Skills
Telecommunications, Unified Communications, Managed Services, VoIP, Wireless, Network Design, WAN, Channel, Switches, Routers, Sales Operations, Pre-sales, Product Development, Solution Selling, Telephony, Networking, Business Planning, SIP, Cloud Computing, MPLS, Channel Partners
Education
Edgewood College 2006 — 2010
MBA
University of Wisconsin-Madison 1994 — 1996
Bachlor of Science, Chemistry
Mitel April 2007 - Present
Numara Software December 2005 - March 2007
Clark Networks, Inc. July 2003 - December 2005
Endymion Systems, Inc. December 2000 - July 2003
Mission College, Santa Clara, CA September 2001 - April 2002
OpenItems.com, Inc. March 2000 - December 2000
ABD Insurance and Financial Services September 1994 - March 2000
AON Corporation April 1990 - September 1994
FM Global June 1987 - April 1990
Skills
Virtualization, Unified Communications, VoIP, ITIL, Disaster Recovery, Sales Engineering, Solution Selling, Cloud Computing, Telecommunications, VMware, Pre-sales, SIP, Mobile, Consultative Selling, Data Center, Enterprise Software, Mobile Devices, Selling, Networking, Ethernet, Cisco Technologies, IP, Salesforce.com, IT Management, Integration, Network Design, LAN-WAN, TCP/IP, Project Management, Professional Services, Direct Sales, Telephony, Go-to-market Strategy, Call Centers, Product Management, SaaS, Software Development, Channel Partners, WAN, Security, MPLS, Managed Services, Video Conferencing, Business Analysis, CRM, Solution Architecture, Competitive Analysis, IVR, Contact Centers, Program Management
Education
Colorado State University 1981 — 1987
BS
EarthBend March 2013 - Present
Mitel April 2010 - February 2013
LandMark ASP Solutions November 2007 - March 2010
Revonet Inc. March 2003 - October 2007
Skills
LAN Switching, Servers, Wireless Networking, Computer Hardware, Storage Area Networks, Software Licensing, VMware, UPS systems, VoIP, E-learning, Instructional Design, Learning Management, Blended Learning, Online Training, Virtualization, E-Learning, Unified Communications, Data Center, Call Centers, Telephony, WAN, Channel Partners, Wireless, Professional Services, SIP Trunking, MPLS, Cisco Technologies, Co-location, SIP, Hosted Services, Managed Services, Video Conferencing, Unified Messaging, IP, LAN-WAN, IVR, Avaya, IP PBX, Solution Selling, Sales Engineering, CTI, Ethernet, ACD, T1, Contact Centers, TDM, Call Logging, Cloud Computing, Voice & Data Convergence, Network Design
Education
Dakota State University 1999 — 2002
BBA in Marketing and MIS
South Dakota State University 1998 — 1999
UTC Aerospace Systems January 2014 - Present
UTC Aerospace Systems January 2013 - January 2014
Mitel February 2011 - September 2012
DHPC April 2009 - February 2011
Northrop Grumman January 2009 - April 2009
Avaya May 2000 - May 2008
Alcatel-Lucent 1996 - 2000
Lucent Technologies January 1996 - September 1999
AT&T July 1991 - December 1995
AT&T June 1983 - July 1991
Skills
Embedded Systems, FPGA, Hardware Architecture, PCB design, Analog, Systems Engineering, Digital Electronics
Education
Clemson University 1987 — 1989
Master of Engineering, Electrical Engineering
University of Tulsa 1979 — 1983
Bachelor of Science (BS), Electrical and Electronics Engineering
Lindbergh High School 1975 — 1979
Mitel May 2000 - Present
Mitel May 2000 - 2014
Mitel January 2004 - January 2005
Skills
IP, VMware, Testing, Telecommunications, VoIP, Linux, Java, SIP, Telephony, Unix, TCP/IP, Cloud Computing, Solaris, Troubleshooting, Problem Solving, Windows, Functional Testing, Performance Testing, Regression Testing, VMware View, Video, Agile Methodologies, Agile Testing, Android, Cloud Applications, Automation, VMware ESX, Proxy Servers, Software Quality..., Cloud Security, DNS Management, Network Administration, UCaaS, Cloud Computing IaaS, SaaS, SSL Certificates, Firewalls, Bacon, SRTP, Encryption, Website Development
Education
Georgian College 1997 — 2000
Computer Programming, Technology
Bechtel Marine Propulsion Corporation February 2013 - Present
MEI August 2008 - January 2013
Mitel June 2006 - August 2008
assisTek October 2004 - June 2006
Skills
ARM, C, C#, C++, Debugging, Device Drivers, Embedded Linux, Embedded Software, Embedded Systems, Engineering Management, Firmware, Linux, Product Development, Programming, RTOS, Requirements Analysis, SQL, Scrum, Software Design, Software Development, Software Engineering, Software Quality..., System Architecture, TCP/IP, Test Automation, Testing, Agile Methodologies
Education
Arizona State University 2005 — 2008
Master of Science (MS), Computer Engineering
University of Mumbai 2000 — 2004
Bachelor of Engineering (BEng), Computer Engineering
Columbia University in the City of New York
Columbia University in the City of New York
Scouts Canada April 2013 - Present
digitaljayne March 2001 - Present
Mitel June 2012 - March 2013
Public Health Agency of Canada 2011 - May 2012
MD Physician Services July 2007 - March 2011
Kanatek Technologies 1997 - 1999
Skills
Photoshop, Illustrator, Graphic Design, Dreamweaver, Advertising, Corporate Identity, Web Design, Layout, CSS, Flash, InDesign, Adobe Creative Suite, Logo Design, Marketing Communications, Creative Direction
Education
Durham College 1990 — 1993
Siemens Government Technologies November 2010 - Present
Mitel May 2006 - July 2011
Facilties Plus December 2004 - 2006
IBM 1989 - 1990
ROLM 1980 - 1989
Education
University of Denver 1985 — 1987
MBA, Business Administration
Colorado State University 1975 — 1979
BS, Food Science and Nutrition
Thomas J. Johnson Realty, LLC. January 2012 - October 2014
Cors Productivity Solutions, Inc. April 2006 - July 2013
VeriSign September 2000 - January 2003
Mitel October 1998 - October 2000
Sea-Land Service, Inc September 1995 - September 1998
Sea-Land Service, Inc 1995 - 1998
Sea-Land Service, Inc 1995 - 1998
Skills
Marketing, Business Development, New Business Development, Account Management, Solution Selling, Strategic Partnerships, Telecommunications, Sales Management, Strategic Planning, Negotiation, Unified Communications, Product Management, Product Marketing, Real Estate Transactions, Real Estate, Real Estate License
Education
State University of New York College at Buffalo 1993 — 1995
MBA, Corporate Finance, Financial Institutions
Fairfield University 1987 — 1991
BS, Accounting
Vertical Communications January 2014 - Present
Long View Systems January 2011 - December 2013
Mitel August 2007 - November 2010
Inter-Tel 1998 - 2007
Inter-Tel January 1991 - May 1998
Skills
Project Management, Unified Communications, VoIP, CCNA, Telephony, Cloud Computing, Telecommunications, Managed Services, IP, Call Centers, Mobile Devices, Strategy, Management, Networking, Team Leadership, Data Center, Disaster Recovery, Business Process, Cisco Technologies, Integration, Leadership, Virtualization, Enterprise Software
Education
Front Range Community College
Mitel January 2006 - Present
ONIT Communications 2003 - 2005
ICG Communications 2002 - 2003
Skills
Telephony, VoIP, Call Center, Hosted Services, Unified Communications, PBX, Managed Services, Solution Selling, SIP, IP, Telecommunications, MPLS, Channel Management, Hosted VoIP, SIP Trunking, Call Centers, Strategic Partnerships, Channel Partners, Wireless Networking, Video Conferencing, Co-location
Education
Colorado State University 1992 — 1995
Bachelor, Business-Natural Resource Mgmt
Mitel July 2015 - Present
Novoc Marketing July 2010 - Present
Blue Shield of California January 2013 - June 2013
HPSJ 2013 - 2013
eMove Express 2013 - 2013
Heald College July 2010 - June 2011
George Reed, Inc. March 2008 - July 2010
Skills
Windows 2000, 2000..., Outlook, Troubleshooting and..., Install hard drives and..., Software installation..., Install the Linux..., Install and configure..., Proficient in Microsoft..., Write SELECT queries to..., LAN installation and..., Network connectivity..., Cisco Router..., Public Speaking, Nutrition, Wellness, Research, Customer Service, New Business Development, System Administration, Training, Recruiting
Education
Heald College-Stockton 2011 — 2012
Associate of Arts (A.A.), Information Technology
Cosumnes River College 2006 — 2008
Construction Management, Business Administration and Management, General, 3.5
Mobily January 2012 - January 2015
Huawei April 2011 - December 2011
Mitel June 2010 - December 2010
Skills
Juniper JNCIA-ER, CCNP Certified, CCNA, BGP, Troubleshooting, MPLS, Switches, Routing, Network Engineering, Telecommunications, Works well in a team, Positive Personality, Cisco Technologies, IP, Juniper JNCIS, IS-IS, OSPF, EIGRP, TCP/IP, GSM, Network Security, SCCP, MTP3, ATM, SIP, SS7, C++, C#, VoIP, VPN, Cisco, DNS, RIP, Firewalls, Shell Scripting, Linux, Operating Systems, LAN/WAN, ATM networks, Networking, Routing Protocols, LTE, LAN-WAN, Wireless
Education
Arab European University 2006 — 2011
Bachelor degree, Telecom
MEPI 2011 Leadership Program (University Of Delaware)
Bachelor's degree, Organizational Leadership
Mitel July 2012 - Present
Network Design Consultants LLC June 2008 - Present
Mitel February 2005 - February 2008
Mitel (formerly Inter-Tel) 2001 - 2008
Trans-West Network Solutions 2002 - 2003
Velocity Communications 2001 - 2002
Skills
Cisco, Wireless, PBX, Network Design, Integration, VoIP, Solution Selling, Networking, Software Installation, Cisco Technologies, Cloud Computing, Unified Communications, Telecommunications, Professional Services, IP, Telephony, SIP, Managed Services, MPLS, WAN, Data Center, SIP Trunking, IVR, Ethernet, Call Centers, Sales Engineering, Video Conferencing, Avaya, Switches, LAN-WAN, SaaS, Network Architecture, Cabling, Routers, Broadband, Quality Assurance, VMware, TCP/IP, Virtualization, Avaya Technologies
Education
University of Arizona 1988 — 1991
BS, Aerospace Engineering
Embry-Riddle Aeronautical University 1986 — 1988
Aeronautical Science / Flight Training / Aeronautical Engineering
Global Knowledge 2008 — 2009
Cisco ICND1 & Cisco ICND2
Mitel September 2014 - Present
Ingram Micro December 2011 - August 2014
Probe Manufacturing, Inc. November 2006 - May 2009
Probe Manufacturing Inc. July 2005 - November 2006
APW Enclosure Systems LTD January 2004 - July 2005
APW Enclosure Systems, LTD October 2002 - January 2004
Skills
Process Improvement, Strategic Planning, Cross-functional Team..., Strategy, CRM, Business Development, Leadership, Management, Marketing, Program Management, Manufacturing, Improving the Bottom..., Relationship Development, B2B
Education
Chapman University, The George L. Argyros School of Business and Economics 2008 — 2010
MBA, Business
Wheaton College (MA) 1993 — 1997
B.A. cum laude, Sociology and Religious Studies
Integrationalliance.com May 1995 - Present
BBG 2012 - 2013
Zevatech, Inc. / Juki July 1989 - May 1995
Circo Craft March 1985 - August 1989
Mitel 1981 - March 1985
Skills
New Business Development, Product Development, Strategic Planning, Manufacturing, Sales Management, Process Engineering, Electronics, Business Strategy, Product Management, Program Management, Sales, Negotiation, Product Marketing, Engineering, Lean Manufacturing, Automation, Semiconductors, Procurement, Six Sigma, Cross-functional Team..., Process Improvement, International Sales, Start-ups, Manufacture
Education
DeVry Institute of Technology 1978 — 1981
Electronic Engineering Technologist
Vertical Communications July 2011 - July 2012
Mitel February 2008 - June 2011
Wells Fargo Bank October 2006 - March 2007
Telco LTD January 2004 - September 2006
Copper State Communications October 1999 - November 2003
Wells Fargo Bank January 1996 - July 1999
Wells Fargo Bank January 1989 - January 1996
Wells Fargo Bank January 1987 - January 1989
Wells Fargo Bank January 1983 - January 1987
Skills
Testing, Visio, Telecommunications, Vendor Management, Disaster Recovery, Project Management, Call Centers, IP, Strategy, Technical Support, Oracle, Wireless, Leadership, Training, Software Installation, Networking, Security, Integration, Unified Communications, VoIP, Troubleshooting, Network Design, Telephony, SIP, TCP/IP, Servers, Switches, Cisco Technologies, Mobile Devices, LAN-WAN, MPLS, ACD
Education
Gateway Community College
AA, Computer Science
Cors Productivity Solutions, Inc. June 2003 - Present
Mitel September 1994 - June 2003
FMC July 1990 - September 1994
Andersen Consulting June 1986 - July 1988
Baxter Healthcare July 1985 - June 1986
Skills
Document Automation, Proposal Generation, Scopes Of Work, Microsoft Excel, VBA, Telephony, VoIP, Unified Communications, Telecommunications, Managed Services, Solution Selling, Channel, Sales Management, Direct Sales, SaaS, Cloud Computing
Education
University of Virginia Darden School of Business 1988 — 1990
MBA, General Management
Duke University 1981 — 1985
BA, Public Policy & Political Science
Mitel November 2010 - Present
Casa De MacKerron October 2009 - September 2010
Alltel LLC December 1996 - October 2009
Skills
Technical Support, Windows 7, XP, Oracle, SAP, Telecommunications, Wireless, Customer Service, Vendor Management, Management, Team Building, Process Improvement, Leadership, Microsoft Office, Coaching, Microsoft Excel, Team Leadership, Training, Time Management
Education
U of Mass at Framingham 1984 — 1986
Bachelor of Arts (B.A.), Economics
Framingham State University 1982 — 1986
BA, Economics
nMetric, LLC 2012 - Present
DemandPoint 2006 - 2012
Alternative Manufacturing Methods 2000 - November 2006
JCIT International 1995 - 2000
InSync Services 1994 - 1995
Digital Equipment Corporation 1991 - 1993
Digital Equipment Corporation 1984 - 1990
Mitel 1980 - 1983
Skills
Lean Manufacturing, Manufacturing, Program Management, Business Process..., Operations Management, Operational Excellence, Continuous Improvement, Process Engineering, Kanban, Value Stream Mapping, Kaizen, Business Strategy, Problem Solving, Cost Reduction, Production Planning, Management Consulting, Mentoring, 5S, DMAIC, Team Leadership, Process Improvement, Business Process, Leadership, Procurement, Logistics, Cross-functional Team..., Change Management, ERP, Management, Supply Chain Management, Strategic Sourcing, Supply Chain, Training, Business Transformation, Analysis, Supply Chain..., Start-ups, Business Planning, Performance Improvement, Executive Management, Consulting, Outsourcing, Team Building, Enterprise Software, Aerospace, Business Development, Strategic Planning, Acquisition Integration, SaaS, Mergers & Acquisitions
Education
Fairleigh Dickinson University 1972 — 1977
BS
ScanSource Catalyst October 2013 - Present
Cisco Systems March 2010 - Present
Whaleback Systems August 2007 - January 2009
CommuniTech Services September 2005 - September 2007
Mitel January 1997 - September 2007
Teleport Communications Group January 1995 - December 1996
AGCS January 1990 - December 1994
Skills
Deloping and execuiting..., Strategic Planning, Strategic partner..., New Business Development, Sales and product...
Education
Amber University-MBA 1998 — 2000
MBA, Marketing
Dowling College 1969 — 1972
BS, Aeronautical Engineering, Business Administration
Mitel Networks, Inc 2008 - Present
Mitel April 2008 - May 2011
HunTel Communications February 1976 - April 2008
Boy Scouts of America Mid America Council 2003 - 2006
Skills
VoIP, IP, Unified Communications, Telephony, SIP, Telecommunications, Managed Services, Wireless, MPLS, Video Conferencing, Cloud Computing, WAN, Ethernet, LAN-WAN, Virtualization, Network Design, Cisco Technologies, IVR, IP PBX, SIP Trunking, Call Centers, Solution Selling, Channel Partners, Contact Centers, VMware, Avaya, Sales Engineering, Co-location, T1, CTI, Network Architecture, Data Center, Hosted Services, Switches, Unified Messaging, Routing, TCP/IP, TDM, Networking, Routers, VPN, Broadband, Professional Services, Network Engineering, DSL, Cabling, Cisco Call Manager, Wireless Networking, Firewalls, ACD
Education
Dana College 1974 — 1976
Anthropology
Windstream Communications 2009 - Present
The MJB Foundation March 2012 - Present
Mitel August 2007 - September 2009
Air Chef 2005 - 2007
OFG/Innovative/Fairfield 2002 - 2005
Furniture Row Companies 1996 - 2002
Skills
Sales Process, Account Management, Management, Leadership, Team Building, Sales, Sales Management, Project Management, Negotiation, Customer Service, VoIP, Telecommunications, Managed Services, Unified Communications, MPLS, Solution Selling, Direct Sales, Customer Satisfaction, Cloud Computing, Wireless, IP, Telephony, New Business Development, Strategic Planning
Education
Ohio University
Bachelor of Science (B.S.), Applied Management
Embry-Riddle Aeronautical University
Associate of Science (A.S.), Technical Management, Logistics
YP June 2015 - Present
Children's Healthcare of Atlanta January 2015 - May 2015
Mitel July 2012 - January 2015
Travelport November 2008 - July 2012
Moxie Interactive May 2007 - October 2008
Cbeyond Communications February 2005 - May 2007
EarthLink June 1999 - January 2005
Hewitt Associates June 1998 - April 1999
Towers Perrin August 1995 - May 1998
BBYO 1990 - 1997
Skills
Telecommunications, Sales Compensation, Actuarial Science, Forecasting, Databases, Microsoft Office, Financial Reporting, Excel guru, Microsoft Excel, Project Management, Process Improvement, Budgets, Accounting, Access, Management, Team Leadership, Finance, Leadership, Analysis, Payroll, Employee Benefits, Human Resources
Education
University of Tennessee-Knoxville - College of Business Administration 1988 — 1992
Bachelor of Science (BS), Accounting
Georgia State University 1993 — 1994
MAS, Actuarial Science
Rauland-Borg 2007 - Present
Standard Tel 2003 - 2005
Blue Violet Networks 2001 - 2003
Mitel 1994 - 2001
Standard Tel 1989 - 1994
Skills
Account Management, New Business Development, Sales Operations, Direct Sales, Pricing, Sales, Cross-functional Team..., Team Building, Sales Management, Purchasing, Selling, Product Marketing, Team Leadership
Education
Fullerton College
Lowel High School
Mitel August 2013 - Present
Access One, Inc. October 2010 - August 2013
Cbeyond October 2009 - October 2010
Naked Juice 2006 - 2007
Scherer Schneider Paulick 2003 - 2005
Skills
Sales Management, Account Management, Word, Excel, Microsoft Office, Cold Calling, Marketing, Microsoft Word, Customer Service, Microsoft Excel, Recruiting, Social Media, Marketing Communications, Team Building, New Business Development, Forecasting, Sales, Direct Sales, Strategic Planning, Negotiation, Leadership, Managed Services, Sales Process, Salesforce.com, Solution Selling, Telecommunications, Co-location, Unified Communications, SIP Trunking, Hosted Services, Selling, B2B, Call Centers, Customer Retention, Cloud Computing, Ethernet, Hosted Voice, Lead Generation, MPLS, Metro Ethernet, PRI, SaaS, Sales Operations, Sales Presentations, T1, Telephony, VoIP, Wireless
Education
Dominican University 2003 — 2007
Business, Communications, English
Tech Electronics November 2011 - Present
Mitel January 2001 - October 2011
Convergent Communications January 1999 - January 2001
XTRA Lease September 1991 - January 1999
Skills
VMware VSP, Mitel Sales..., VoIP, VMware, Telephony, Unified Communications, Managed Services, Sales, Telecommunications, MPLS, SIP, Networking, Account Management, Wireless, Hosted Services, Video Conferencing, Solution Selling, Sales Process, Direct Sales, Cloud Computing, IP, WAN
Education
Hillsboro High School 1976 — 1980
Colorado Mountain College
Computer Science
St. Louis Community College
Spanish
Mylan August 2012 - Present
Mitel February 2002 - April 2007
Skills
Video Conferencing..., Cisco Advance Video..., Cisco CCNA Collaboration, Cisco Advanced Video..., Digital Signs Design..., Cisco Technologies, Networking, Digital Signs - Powered..., VoIP, Cisco CCNA Voice, Enterprise Level..., Wireless, Cloud Computing, Telephony, Unified Communications, Video, Process Improvement, Data Center, Business Continuity, Storage Area Networks, Video Conferencing, Managed Services, Sales, Solution Selling, IP, Telecommunications, NetApp, SIP Trunking, Sales Operations, Cisco Certified, Mobile Computing
Education
Cisco Engineering Degrees - CCNA Video, CCNA Collaboration, CCNA Voice, Cisco Video Specialist 2006 — 2015
Technical, Cisco Engineering, Passing
CloudNet Group August 2015 - Present
Mitel February 2013 - April 2014
Altura Communication Solutions November 2009 - February 2013
Future Digital Imaging December 2008 - November 2009
3RP January 2008 - December 2008
Nothing But Net October 2007 - January 2008
Phoenix Internet 2008 - 2008
Insight 2005 - 2007
Skills
Avaya, Cisco Technologies, HP, Server Architecture, Network Hardware, Dell Computers, Unified Communications, Managed Services, Direct Sales, Cloud Computing, SaaS, Account Management, Salesforce.com, Enterprise Software, Professional Services, Cold Calling, Sales Management, Sales Process, New Business Development, Microsoft Office, Lead Generation, Solution Selling, Telecommunications, Telephony, Telemarketing, VoIP, Networking, Selling, Wireless, Sales Operations, SIP Trunking, Sales
Education
Collins College 2001 — 2005
B.S., Network Technology
Tempe High School
None August 2011 - Present
Central Phoenix Obstetrics ad Gynecology May 2011 - Present
Mitel August 2007 - November 2008
Inter-Tel, A Mitel Company 2007 - 2008
Inter-Tel 1983 - 2008
Skills
Business Analysis, Requirements Analysis, Oracle E-Business Suite, ERP, CRM, Management, Business Process, Cloud Computing, Software Development, Process Improvement, Analysis, Oracle, Integration, Change Management
Education
Gateway Community College 2010 — 2010
Electronic Health Records
University of Michigan 1964 — 1968
BS, Mathematics
Cisco Systems July 2013 - Present
Vidyo March 2013 - July 2013
Adcap Network Systems September 2012 - February 2013
Cisco Systems November 2009 - October 2012
Cisco Systems July 2000 - November 2009
Mitel April 2000 - July 2000
Digitel 1996 - 2000
Lanier Worldwide October 1994 - July 1995
Skills
Public Sector, Networking, Wireless Networking, Cisco Technologies, Sales, Sales Management, Unified Communications, Data Center, Professional Mentoring, Strategic Partnerships, Sales Channel, Channel Strategy, Territory Development, Territory Growth, Sales Growth, Strategic Sales, Contract Negotiation, Management, Outsourcing, CRM, Cloud Computing, Telecommunications, Managed Services, Solution Selling, Professional Services, Sales Operations, Video Conferencing, Virtualization, Telepresence, VoIP, Channel Partners, Selling, Leadership, SaaS, Team Leadership, Enterprise Software, Direct Sales, Sales Enablement, Salesforce.com, Business Alliances, Sales Process
Education
Georgia State University 1992 — 1994
Mitel May 2013 - Present
Mitel December 2011 - May 2013
Citrix Online April 2009 - December 2011
InterCall July 2008 - April 2009
Genesys Conferencing April 2006 - April 2009
Raindance Communications(BCE Conferencing merger) 2003 - 2006
Citizens Conferencing 2001 - 2003
Premiere Global Services 1993 - 2001
Skills
Solution Selling, Unified Communications, Salesforce.com, SaaS, IP PBX, Hosted Voice, Cloud Communications, Cloud Computing, Channel Relationships, Telecommunications, Enterprise Software, Sales Management, Strategy, Competitive Analysis, Managed Services, Channel, Direct Sales, Professional Services, Selling, Go-to-market Strategy, VoIP, Lead Generation, CRM, B2B, Product Management, Strategic Partnerships, Sales, Cold Calling, Video Conferencing, Sales Process, Channel Partners, Account Management, Channel Sales, Key Account Management, Telephony, Software Industry, Sales Operations, Wireless, Leadership, Business Development, Mobile Devices, Demand Generation, Co-location, Hosted Services, Call Centers, SIP, MPLS, Business Alliances, Customer Retention, Sales Presentations
Education
Fort Lewis College
Business Administration
COMPAREX December 2014 - Present
AVG Technologies December 2013 - December 2014
AVG Technologies May 2013 - December 2014
Connex International August 2011 - April 2013
Mitel April 2007 - May 2011
Verizon Wireless June 2004 - April 2007
DJ Ortho January 2001 - March 2004
Education
Gannon University 1993 — 1997
Bachelor of Business Administration (BBA)
Mitel November 2014 - Present
Children's Medical Center June 2013 - November 2014
UPMC January 2012 - May 2013
Wake Forest Baptist Health April 2010 - January 2012
Zaxby's Franchising, Inc. (as ZAIN of W-S) December 2005 - December 2010
Wake Forest University Baptist Medical Center July 2008 - April 2010
Wake Forest University Baptist Medical Center June 2004 - July 2008
Wake Forest University Baptist Medical Center September 2000 - June 2004
Premier, Inc 2000 - 2000
Skills
Web Analytics, SEO, Digital Strategy, CRM, Business Intelligence, Content Marketing, Content Management, Email Marketing, Social Media, SEM, Marketing Automation, Interactive Marketing, Web Project Management, Marketing, Marketing Communications, Social Media Marketing, Strategy, Cross-functional Team..., Strategic Planning, Integrated Marketing, Digital Media, Analytics, Web Video, Direct Marketing, Digital Marketing, Online Advertising, PPC, Brand Management, Market Research, Web Marketing, Online Marketing
Education
University of Kentucky 1998 — 1999
MBA, Management Information Systems
Eastern Kentucky University 1994 — 1998
BBA, Marketing
Performance Technology Partners January 2012 - Present
Matrix Integration November 2007 - January 2012
Mitel March 1996 - December 2006
Skills
VoIP, Network Security, Troubleshooting, Cisco Technologies, Telecommunications, Genesys Framework, Genesys
Education
Eastern Kentucky University
The Palms Dinner Theatre October 2013 - January 2015
Mitel August 2012 - May 2014
Kohl's Department Stores July 2012 - May 2014
Skills
HIPPA / OSHA Trained, AHA BLS-CPR / AED..., Autoclave / Infection..., Aseptic Technique, Typing (58 wpm) / EMR /..., Injections /..., Charting / Referrals, Front / Back Office..., Patient Intake / Vital..., EKG / ECG, Waived Lab Tests, Specimen Collection, Tray Set-Up, Instrument..., Administration of..., Customer Service, Microsoft Office..., Medical Coding / Billing, Appointment Coordination, Insurance Verifications, Medical Terminology
Education
Everest College-Phoenix 2014 — 2015
Diploma, Medical/Clinical Assistant
Arizona Training Medical Institute 2014 — 2014
Diploma, Certified Nursing Assistant
Red Mountain High School 2010 — 2012
Diploma, General Education
Mitel August 2015 - Present
Mavenir Systems (NYSE: MVNR) September 2012 - August 2015
Craftmade International (Nasdaq: CRFT) May 2004 - September 2012
HIR (Halliburton Investor Relations) 1998 - 2003
Skills
SPHR, Employee Handbooks, Benefits Administration, HR Policies, Benefits, Employee Engagement, Employee Benefits, HR Strategy, Policy, Payroll, Strategic Planning, Employee Relations, 401k, Operations, Corporate Communications, M&A experience, Workers Compensation, Recruitment/Retention, Performance Management, Vendor Management, Onboarding, New Hire Orientation, Training & Development, Facilities Management, Human Resources, Performance Appraisal, Job Descriptions, EEOC, Internal Controls, Public Company..., Sarbanes-Oxley, Organizational..., HRIS, Deferred Compensation, Workforce Planning, FMLA, Recruiting, New Hire Orientations, Personnel Management, Strategy, Temporary Placement, Leadership, Employee Training, Mergers & Acquisitions
Education
The University of Dallas 2010 — 2014
MBA Candidate, Organizational Development
Florida State University 1989 — 1992
Bachelor of Arts, English
EMSolutions, Inc December 2011 - Present
Sphere Of Influence, Gov. August 2009 - December 2011
BAE Systems June 2004 - July 2009
HBI PRIORITY FREIGHT July 2000 - July 2001
Hall Kinion July 1999 - September 2000
corporate website May 1999 - July 2000
Hall Kinion/Kforce 1999 - 2000
HALL KINION & ASSOCIATES May 1998 - May 1999
Mitel May 1998 - September 1998
Skills
Recruiting, Employee Relations, Human Resources, Program Management, Technical Recruiting, Interviews, College Recruiting, Strategic Planning, Temporary Placement, Management, Security Clearance, Training, Hiring, Applicant Tracking..., New Hire Orientations, Military, Benefits Administration, Sourcing, Budgets, Taleo, Employee Benefits, Security, PeopleSoft, Marketing, Event Planning, Proposal Writing, Employee Training, Internet Recruiting, Workshop Facilitation, Benefits Negotiation, SharePoint, Team Management, Instructional Design, Background Checks, Software Documentation, Information Assurance, Deferred Compensation, Business Development, Job Descriptions, Systems Engineering, DoD, FMLA, Talent Acquisition, Conflict Resolution, Microsoft Office, Customer Service, Resume, Business Analysis, Administration, Intelligence
Education
George Mason University 2000 — 2001
Master of Education, Counseling and Development
University of Tennessee-Knoxville 1993 — 1998
Bachelor of Arts (B.A.), Psychology & Music
Southlakes 1989 — 1993
SMBALearning.com March 2014 - Present
Kingsford Consulting Ltd 1997 - Present
Ottawa Chamber of Commerce April 2013 - Present
Lightspeed Retail June 2012 - January 2013
Networked Vehicle Association September 2008 - June 2012
iSTAR Internet 1995 - 1996
Mitel 1993 - 1995
Telesat Mobile 1989 - 1992
Bell Mobility 1985 - 1987
McRobert Spring (Marmon Group of Companies) 1980 - 1985
Skills
New Business Development, Marketing Strategy, Business Planning, Market Research, Small Business, B2B, Automotive, Business Strategy, Product Marketing, Key Account Management, Management Consulting, Lead Generation, Market Planning, Online Marketing, Business Development, SaaS, Leadership, Online Advertising, Account Management, International Business, Entrepreneurship, Manufacturing, Strategic Partnerships, E-commerce, Competitive Analysis, Coaching, Sales, Marketing Communications, Start-ups, Strategic Planning, Sales Management, Direct Marketing, Selling, Retail, Social Media, Marketing Management, Direct Sales, Go-to-market Strategy, Operations Management, Customer Service, International Sales, Market Analysis, Product Management, Sales Process, Social Media Marketing, Marketing, Management, Executive Management, Consulting, Mergers & Acquisitions
Education
University of Ottawa 1994 — 1995
Masters Business Administration, Marketing
Concordia University 1971 — 1974
BA, Honours English Literature
Lower Canada College 1970 — 1971
Beaconsfield High School
CGI January 2014 - Present
Colorado Technical University Online October 2013 - Present
CIGNA Voluntary May 2010 - January 2014
Mitel April 2007 - October 2010
SHPS September 2005 - April 2007
Narus June 2004 - September 2005
Intuit April 2002 - June 2004
Lucent Technologies February 1990 - April 2002
Stratus Computers February 1992 - May 1998
Stratus Computers February 1990 - February 1992
Skills
Software Development, Program Management, Software Development..., Vendor Management, Published Author, SDLC, Process Improvement, Technical Support, Agile Methodologies, Cross-functional Team..., Leadership, Product Management, Project Management, Strategy, Business Intelligence, Telecommunications, Quality Assurance, Management, Professional Services, Integration, Business Process..., Strategic Planning, Change Management, VoIP, Unix, Call Centers, Team Building, Product Development, Visio, Team Leadership, IT Strategy, Training, Testing, Outsourcing, Business Process, Enterprise Software, Networking, Management Consulting, PMO, Account Management, PMP, Business Analysis, IT Management, Requirements Analysis, Cloud Computing, SharePoint
Education
University of San Francisco
Doctorate
City University of Seattle
MBA
DeVry
Bachelor of Science (B.S.)
Gordon High School
Diploma
Mitel September 2010 - Present
Mitel 2013 - 2015
Mitel 2013 - 2015
Mitel January 2007 - July 2011
Mitel April 2004 - January 2007
Mitel September 2001 - April 2004
Nortel 1997 - 2001
Nortel Networks August 1998 - October 1999
Nortel November 1997 - August 1998
Ogilvy & Mather _(Research International) May 1997 - November 1997
Skills
Long Term Growth..., Strategic Planning, Project Leadership, Business Insights, Integrated Marketing..., Business Development, Cross Functional Team..., Strategy, Unified Communications, Marketing Strategy, Market Research, Product Development, E-commerce, Channel, Business Analysis, Product Marketing, Solution Selling, Channel Partners, Leadership, Cloud Computing, New Business Development, Telecommunications, Sales, Channel Strategy, Public Relations, Marketing, Channel Account..., Start-ups
Education
IMBA, University of Ottawa 1996 — 1997
IMBA
BBA, University of New Brunswick 1989 — 1994
BBA
Fashion Institute of Technology
Mitel June 2015 - Present
Level 3 Communications(formerly Global Crossing) February 2001 - June 2015
Lucent Technologies May 1998 - October 2000
MCI Communications September 1988 - March 1998
DSC Communications 1985 - 1988
Mostek February 1980 - March 1985
Skills
Voice, Customer Satisfaction, Tellabs, Switches, DS0, DS3, Network Operations, Testing, Switch, T1, Problem Solving, Telecommunications, Hardware Support, Escalation, TDM, Troubleshooting, Private Line, Managed Services, Operation, Switching, Optical Fiber, Computer Network..., Ethernet, MPLS, VoIP, DWDM, Frame Relay, IP, WAN, ATM networks, Fiber Optics, Telephony, Networking, Wireless, Routers, Network Engineering, Network Design, Provisioning, Co-location, Cisco Technologies, SDH, Transmission, Microwave, LAN-WAN, ISDN, Avaya, VPLS, Cabling, BGP, MPLS VPN
Education
CBT Direct 2013 — 2014
A+ Certification, Computer Installation and Repair Technology/Technician, pending
DeVry Institute of Technology 1979 — 1981
Associates, Electronics
Stuttgart American High School 1975 — 1977
Diploma, Basics
Mitel June 2001 - Present
Nortel Ottawa June 2000 - June 2001
Hummingbird August 1999 - June 2000
Nortel Montreal May 1995 - August 1999
Skills
SIP, TCP/IP, OOP, SOAP, VXML, XML, SSL, VxWorks, Telephony, Unified Communications, VoIP, IVR, ClearCase, IP, Telecommunications, Software Design, Linux, Java, Software Development, C++, CTI, Unix
Education
Concordia University 1992 — 1995
B.Sc., Computer Science, with Distinction
TELUS Health 2011 - Present
March Networks November 2010 - July 2011
Alcatel-Lucent January 2007 - September 2009
Nortel Networks 2003 - 2006
Nortel Networks 2001 - 2003
Nortel Networks 1999 - 2001
Mitel June 1994 - November 1999
Skills
Testing, UMTS, Software Development, Ethernet, SNMP, Software Design, Telecommunications, CDMA, Embedded Systems, Telephony, Debugging, Linux, VxWorks, SS7, Product Management, 3GPP, Unified Communications, Agile Methodologies, UTRAN, RNC, Node B, ISDN PRI and BRI, T1/E1, VoiceMail System, Trunking, Systems Analysis, JavaBeans, JavaScript, eHealth, HL7, HEAT, Bugzilla, Open Source Software, Sybase SQL Anywhere, ATM networks, VoIP, Gateway, TCP/IP, Wireless, Integration
Education
Concordia University 1988 — 1992
B.Sc
Primrose School of Simpsonville at Five Forks August 2014 - Present
Upstate Healthy Living March 2011 - September 2014
Mitel August 2009 - February 2010
Magbee Contractors Supply July 2004 - November 2008
Skills
Sales, Account Management, Customer Service
Education
Columbus State University 2001 — 2003
Bachelors in Business Administration, Business
Daytona State College 1998 — 2000
Associates in Arts
Mitel September 2013 - Present
Atlantel, Inc. May 1996 - August 2013
Hayman Daugherty Associates March 1994 - May 1996
Message Technologies 1991 - 1993
Skills
Telecommunications, Account Management, Sales Management, Call Center, New Business Development, Customer Relations, Customer Service, Consultative Selling, Negotiation, Sales, Selling, Solution Selling, Direct Sales, Unified Communications, Security, Call Centers, Cloud Applications, Cloud Computing IaaS
Education
Chattahoochee Technical College 1988 — 1991
Associates Degree, Computer Programming/Programmer, General, 4.0
Career College of Northern Nevada March 2014 - Present
Mitel May 2012 - April 2014
Silver State Towing May 2009 - April 2012
Circus Circus Reno September 2005 - October 2008
Carson Valley Residential Care Center November 2004 - January 2005
Oregon Youth Authority May 2004 - October 2004
Skills
Customer Service, Leadership, Time Management, Microsoft Office, Troubleshooting, Event Planning, Team Building, Problem Solving, Teaching, Telecommunications, Data Entry, Editing, Sales, Marketing, Process Scheduler, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Customer Satisfaction, Employee Training, Inventory Management, Accounts Receivable, Social Networking, Career Counseling, Advising, Communications, Conflict Resolution, Workplace Organization, Data Analysis, Diplomacy, Leadership Development, Technical Writing, Business Correspondence, Educational Technology, Green IT, Networking, Record Keeping, Security Operations, Dispatching, Bookkeeping, Financial Accounting, Investigation, Compassion, Learning Management, Training, Management, Public Speaking, Research
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Information Technology: Multimedia & Visual Communications
University of Nevada-Reno 2005 — 2007
Bachelor of Arts (BA), Criminal Justice: Pre-Law
Clackamas Community College 2000 — 2004
Associate’s Degree, Major in Psychology & Social Science
Lake Tahoe Community College 1998 — 2000
AA, Majored in English & Physical Education: Dance
South Tahoe High School 1994 — 1998
Diploma, Basic Academics
CenturyLink Business for Enterprise February 2015 - September 2015
Mitel May 2008 - January 2015
Intertel Technologies (later merged with Mitel) January 2001 - April 2008
Skills
VoIP, Telecommunications, Unified Communications, Sales Process, CRM, Virtualization, Telephony, Sales Operations, Solution Selling, Business Development, SIP Trunking, Leadership, Sales, MPLS, Sales Management, Project Management, Cloud Computing, Professional Services, Direct Sales, Channel Partners, Hosted Services, Networking, Wireless, Strategic Planning, IP, Customer Satisfaction, Account Management, SaaS, Data Center, Process Improvement, Call Centers, T1, Cisco Technologies, Enterprise Software, Integration, Strategic Partnerships, Go-to-market Strategy, IVR, System Administration, Call Center, Contact Centers, Video Conferencing, Salesforce.com, Selling, Pre-sales
Education
Florida Southern College 2008 — 2010
Bachelor of Science, Business Administration
Seminole State College of Florida 2001 — 2005
AA, General / Technology / Math
Mitel December 2014 - Present
Mitel April 2012 - December 2014
Mitel July 2008 - March 2012
Ministère des Affaires étrangères et du Développement international September 2006 - June 2008
Kraft Foods Group January 2006 - June 2006
3IE December 2003 - December 2005
LesProviders.com January 1998 - July 2005
JCB France June 2003 - July 2003
Air France July 2002 - September 2002
Air France July 2001 - September 2001
Skills
Cloud Computing, Unified Communications, Leadership, VoIP, Networking, IP, Mobile Devices, SIP, Telephony, Managed Services, MPLS, Project Management
Education
EPITA: Ingénierie Informatique 2001 — 2006
Engineer's degree, Computer Science
Nautel Limited November 2006 - Present
Mitel 2002 - 2006
Infointeractive 1999 - 2001
Digital 1995 - 1998
Hewlett Packard 1987 - 1993
Micronav September 1983 - September 1985
Skills
Product Management, Product Marketing, Go-to-market Strategy, Strategic Partnerships, Events, Direct Sales, Marketing Strategy, Demand Generation, Technology, B2B Marketing Strategy, New Business Development, Pricing, Channel Strategy, Marketing Management, Sales Management, Team Leadership, Non-profits, Strategy, Start-ups, Channel Partners, Wireless, Telecommunications, Cross-functional Team..., Strategic Planning
Education
Western University 1985 — 1987
MBA, Business
The University of Western Ontario - Richard Ivey School of Business 1985 — 1987
MBA, Marketing/Marketing Management, General
TUNS 1981 — 1983
B Eng, Electrical, Electronics and Communications Engineering
Mount Allison University 1978 — 1981
Bachelor of Science (BSc), Mathematics, Physics and Engineering
Dalhousie University 1994 — 1995
MHSA, Health Administration
prairieFyre Software Inc. November 2011 - Present
Mitel Business Systems,Inc August 1994 - June 2011
Mitel 1994 - 2010
Skills
Account Management, Contract Negotiation, New Business Development, Requirements Analysis, Telephony
Education
Florida Southern College 1990 — 1992
Juniper Networks December 2012 - Present
Juniper Networks April 2011 - November 2012
Juniper Networks November 2007 - March 2011
Mitel 1994 - 1997
Nortel Networks 1990 - 1994
Skills
Testing, TCP/IP, C++, Java, Software Development, Networking, Mobile Devices, Network Security, C
Education
University of Alberta 1986 — 1990
Bachelor of Science (BSc) Honors, Computer Science
Foothill College 2007 — 2009
Updated my skills, Computer Systems Networking and Telecommunications
De Anza College 2007 — 2007
Updated my skills, Computer Programming
Mitel June 2001 - Present
Nortel Networks April 1998 - June 2001
Optiwave 1996 - April 1998
Skills
VoIP, ClearCase, IP, Telecommunications, VxWorks, TCP/IP, Telephony, Wireless, Embedded Systems, Ethernet, IVR
Education
Concordia University 1991 — 1996
Ph.D
Zhejiang University 1983 — 1986
Master
Donghua University 1977 — 1982
Bachelor
Mitel October 1994 - Present
Mitel 1994 - 1996
Skills
VoIP, Telecommunications, Telephony, Troubleshooting, Linux, SIP, Networking, TCP/IP, Hardware
Education
Durham College 1987 — 1999
Engineering
Livenation Ticketmaster March 2013 - Present
Mitel June 2006 - August 2012
Universal Voltronics August 2005 - June 2006
State of Florida, Department of Transportation March 2003 - August 2005
SS8 Networks, (formerly ADC Telecommunications) May 1998 - February 2003
General Datacomm 1983 - 1998
Various June 1973 - January 1983
Skills
Testing, Software Quality..., Test Planning, SIP, VoIP, Test Automation, Telecommunications, IP, TCP/IP, Agile Methodologies, Perl, Software Development, Ethernet, ClearCase, Wireless
Education
Fairfield University 1984 — 1990
Bachelor of Science, Electrical and Electronics Engineering
Verizon April 2008 - Present
Mitel August 2005 - April 2008
Mitel Networks, Inc. 2005 - 2008
Skills
Networking, Contract Law, Contract Negotiation, Patent Litigation, Cloud Computing, Telecommunications, Licensing, IP, Construction Law, Software, Software Licensing, Intellectual Property, Mergers, Litigation Management, Corporate Law, Outsourcing, Mergers, Arbitration
Education
Emory University School of Law 1995 — 1998
JD, Law
Trinity College-Hartford 1991 — 1995
BA, History
St. Andrews Episcopal School 1988 — 1991
High School
Mitel November 2006 - Present
Unisys Corporation 2004 - 2006
Skills
IP, WAN, VoIP, Wireless, Telephony, Unified Communications, LAN-WAN, Routers, Switches, Ethernet, T1, Cisco Technologies, MPLS, SIP, ISDN
Education
Delaware Valley University 2001 — 2005
Hewlett-Packard November 2014 - Present
Avaya 2010 - Present
Avaya 2007 - 2010
Mitel 1998 - 2006
Mitel 1991 - 1998
C.T.G Inc. (British Telecom Company) 1984 - 1991
Skills
IP, CRM, VoIP, Management, Telephony, Telecommunications, Managed Services, Service Delivery, Avaya, Technical Support, Team Building, Call Centers, SIP, Unified Communications, Cloud Computing, Contact Centers, ACD, Mobile Devices, Vendor Management, Wireless, LAN-WAN, TDM, ITIL, TCP/IP, QoS, H.323, Customer Satisfaction, Leadership, Networking, Product Management, Channel Partners
Education
Georgian College 1981 — 1984
Mechanical Engineering Technician Diploma
Mitel December 2002 - September 2012
TechServ 2001 - 2002
Cirilium 2000 - 2001
Nesco 1999 - 2000
Skills
Cadence, Allegro, Electronics, Telecommunications, High-speed Digital..., Troubleshooting, Agile Methodologies, Schematic Capture, Board Layout, Hardware Validation, Orcad, diptrace, Telephony, Debugging, VoIP, PCB design, Digital Signal..., Embedded Systems, IP, SIP, Hardware Architecture, Ethernet, ARM, Microprocessors, Firmware, Unified Communications, Wireless, MPLS, Video Conferencing, IVR, LAN-WAN
Education
DeVry University Phoenix 1996 — 1999
Mitel March 2014 - Present
OAISYS April 2011 - March 2014
Syntellect March 2009 - September 2010
Mitel September 1999 - November 2008
Skills
Product Management, Telecommunications, Unified Communications, Product Development, IVR, Managed Services, Solution Selling, Wireless, Direct Sales, Telephony, Cloud Computing, CTI, Strategy, Negotiation, Sales Process, Hosted Services, VoIP, Management, Channel Partners, SIP Trunking, MPLS, Sales, SIP, Sales Engineering, SaaS, IP, Call Centers, Professional Services, Mobile Devices, Customer Satisfaction, Program Management, Vendor Management, Sales Management, Sales Operations, Video Conferencing, Contact Centers, Ethernet, WAN, Project Management, Multi-channel Marketing, Pre-sales, Channel Marketing, VMware Sales..., VSP 2015, VTSP 2015
Education
University of Phoenix 1998 — 2000
MBA, Business, 4.0
Cleveland State University
BS, Chemistry
Mitel June 2011 - Present
Mitel August 2004 - May 2011
Parallel Technologies April 2003 - August 2004
Inter-Tel Technologies November 1989 - April 2003
Skills
VoIP, Telecommunications, Sales Management, Resellers, Video Conferencing, Managed Services, Call Center, VMware, IP, Consultative Selling, Direct Sales, Hardware, WAN, Cabling, Wireless, Sales Support, LAN/WAN, Customer Relations, Unified Communications, MPLS, Sales Engineering, Channel Management
Education
Franklin University 1984 — 1986
BSBA, Marketing, Finance
Columbus State 1981 — 1984
Associate, Business Management
The Ohio State University 1979 — 1980
Business
Mitel July 2005 - Present
Ciena 2000 - 2005
Bell Northern Research 1981 - 2000
Education
Conestoga College 1979 — 1981
Cisco Systems February 1998 - Present
Cisco 1998 - Present
Mitel January 1996 - February 1998
mitel 1996 - 1998
Skills
Routing, Ethernet, Embedded Systems, TCP/IP, MPLS, Distributed Systems, Device Drivers, IP, Cisco IOS, Network Architecture, Cisco Technologies, Python, Shell Scripting, Mac OS, Perl, VoIP, Routing Protocols, IPv6, Security, Switches
Education
University of Waterloo 1993 — 1996
Master of Science (MSc), Computer Engineering
Concordia University 1989 — 1993
bachelor's, computer engineering
College Militaire Royal de Saint-Jean 1986 — 1987
SurveyMonkey June 2015 - Present
Wipro October 2013 - June 2015
Avaya 2011 - September 2013
Avaya December 2009 - November 2011
Nortel 2006 - 2009
Nortel Networks 2004 - 2006
Mitel 2001 - 2004
Vicorp 2001 - 2001
EmpowerTel 1999 - 2001
Bell Northern Research 1995 - 1999
Skills
Telecommunications, C++, Java, Java Enterprise Edition, Program Management, Customer Interaction, SIP, Unified Communications, VoIP, Product Management, Mobile Devices, Pre-sales, Wireless, IP, Cloud Computing, Scrum, Software Development, CRM, Linux, Integration, Enterprise Software, Agile Methodologies, SaaS, Management, Strategy, Leadership, Consulting, Business Development, Networking, Service Delivery, Cross-functional Team..., Solution Architecture, Project Management, Vendor Management, Managed Services
Education
Keele University 1992 — 1995
MSc, Computer Science
Delhi College of Engineering 1985 — 1989
Bachelor of Engineering, Electronics and Communication
Apriva November 2012 - Present
AAA NCNU Insurance Exchange July 2012 - November 2012
Mitel May 2010 - June 2012
Mitel May 2005 - December 2008
Inter-Tel Incorporated April 2005 - January 2006
DHL July 2004 - April 2005
CompUSA, Incorporated September 2000 - July 2004
Skills
Software Quality..., Requirements Analysis, Project Planning, Life Cycle Assessment, Technical Leadership, Technical Training, Network Security, Telecommunications, Desktop Support, Troubleshooting, Report Generation, Resource Allocation, Bug Tracking, MS Project, OSI Model, Routing Protocols, Telecom Protocols, Manual Testing, Test Planning, Usability Testing, HP Service Manager, Quality Center, RTC, Coordination, SDLC, Quality Assurance, IP, TCP/IP, Testing, Android, VoIP, WAN, Visio, Operating Systems, LAN-WAN, Linux, Wireless
Education
DeVry University
B.S, Computer Engineering Technology
Glendale Community College
Masters prerequisite courses, progress
SolarCity November 2014 - Present
City University of New York September 2013 - October 2014
John Jay College April 2012 - October 2014
City University of New York October 2009 - September 2013
John Jay College July 2006 - October 2009
TAC Worldwide January 2006 - January 2007
Mitel July 2005 - September 2005
Skills
Troubleshooting, Java, Software Installation, Active Directory, SQL, Hardware, Windows 7, Windows XP, SCCM, Laptops, Technical Support, System Deployment, C++, OS X, Object Oriented Design, LANDesk, Windows Desktop..., Software Deployment, Desktop Deployment, XP, VMware, Norton Ghost, Group Policy, SSO, LDAP, Oracle Access Manager, .NET, Federated Identity..., ADFS, Powershell
Education
New York University 2012 — 2014
SCPS
North Lake College 2013 — 2013
Online
John Jay College of Criminal Justice 2005 — 2010
BS, Computer Information System in Criminal and Justice
Ottawa Custom Signs October 2008 - Present
Mitel 2006 - 2008
Mitel 1996 - 2006
Skills
Telecommunications, Unified Communications, VoIP, Product Management, Wireless
Education
Dublin Institute of Technology 1971 — 1974
Integra July 2009 - Present
Intertel Communications May 2004 - December 2007
Mitel 2004 - 2007
AT&T 1999 - 2004
Education
Colorado Technical University 2007 — 2008
Mitel October 2014 - February 2015
Resource Spectrum Staffing July 2013 - October 2014
Unisys September 2011 - July 2013
Omnicom Management Services March 2009 - September 2011
Olympus Corporation of the Americas April 2008 - March 2009
Odyssey Healthcare April 2002 - February 2008
Experian April 1997 - July 2001
Skills
Administration, Call Center, Avaya, Vendor Management, Troubleshooting, TCP/IP, System Administration, Data Center, Voice Mail, Cabling, Call Centers, Telecommunications, Networking, Telephony, Active Directory, Routing, Management
Education
Fort Hays State University
B.S., Marketing
River Effect Enterprises May 2002 - Present
Clarkson University March 2004 - Present
Mitel June 1984 - March 2002
Mitel June 1981 - June 1984
OKI Electronics of America August 1979 - May 1981
OKI Electronics of America January 1979 - August 1979
OKI Electronics of America January 1978 - January 1979
OKI Electronics of America May 1977 - January 1978
Western Electric April 1971 - December 1972
Skills
C, Embedded Systems, Troubleshooting, Telecommunications, Linux, Programming, Instrumentation, Powder X-ray Diffraction, Information Technology, Computer Network..., Windows, Technical Documentation, Testing, Shell Scripting, Assembly Language, Perl, Small business owner, SEM, TEM, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Clarkson University 2009 — 2014
Master of Science (MS), Information Technology
Florida Atlantic University 1973 — 1979
BA, Humanities College major
Cardinal Gibbons H.S.
Mitel January 2002 - Present
Education
Clarion University of Pennsylvania 1981 — 1986
Mitel November 2010 - Present
Mitel January 2008 - November 2010
Mitel May 2006 - January 2008
Mitel June 2005 - May 2006
Skills
VoIP, Sales, Telecommunications, Managed Services, Unified Communications, Training, Human Resources, Marketing, Email Marketing, Call Center, Direct Sales, Solution Selling, Channel, Telephony, Employee Management, Project Management, Call Centers, Contact Centers, Channel Partners, Data Center, Avaya, SIP, Management, MPLS, IP, Video Conferencing, Quality Assurance, Wireless, Sales Process, Business Development, Pre-sales, Co-location, SaaS, Broadband, Ethernet, Sales Engineering, Networking, WAN, Professional Services, IVR, Salesforce.com, Selling, Cloud Computing, Strategic Partnerships, Mobile Devices, T1, Cisco Technologies, Channel Sales, IP PBX, Vendor Management
Education
Colorado State University 2014 — 2016
Bachelor’s Degree, Human Resources Management/Personnel Administration, General
Coastline Community College 2011 — 2014
HR Management, Human Resources Management/Personnel Administration
Altria January 2012 - Present
Altria January 2008 - January 2012
Philip Morris USA / Altria November 2005 - December 2007
Rolls-Royce North America June 1997 - November 2005
Mitel March 1995 - May 1997
Skills
Personnel Management, Benefits Administration, Talent Acquisition, Employee Relations, Employee Benefits
Education
World at Work
Certified Compensation Professional
International Foundation of Employee Benefit Professionals
Certified Employee Benefits Specialist (CEBS)
George Mason University 1987 — 1991
BA, Pschology
Mitel March 2014 - Present
OAISYS December 2012 - Present
Ecomm, Inc August 2003 - July 2012
Inter-tel Technologies 2000 - 2003
ECOMM Networks 1998 - 2000
ECOMM Networks 1995 - 1998
Executone 1993 - 1995
Skills
Sales, Training, VoIP, Call Centers, Management, Customer Satisfaction, Call Center, Telephony, Unified Communications, IP, Sales Operations, Customer Service, Avaya, Channel Partners, SIP Trunking, Wireless, Selling, Telecommunications, Cloud Computing, MPLS, Managed Services
Education
Shippensburg University of Pennsylvania 1991 — 1992
PA Teaching Certificate Secondary Education, English
George Mason University 1989 — 1991
BA English Literature
Isola Group June 2008 - Present
Mitel 2005 - 2008
Skills
Process Improvement, Accounting, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Budgets, SAP, Internal Controls, General Ledger, Financial Accounting, ERP, Variance Analysis, Accounts Receivable
Education
Eastern Washington University
Master’s Degree, Accounting and Business/Management
OneGuard Home Warranties July 2013 - Present
Forsythe & Sons Construction April 2009 - July 2013
CN-TEC September 2008 - December 2008
CN-TEC September 2008 - December 2008
eInstruction March 2007 - June 2008
Mitel October 2005 - March 2007
CN-TEC October 2005 - March 2007
Skills
Testing, Visio, Software Documentation, Linux, System Testing, Quality Assurance, Test Strategy, VoIP, Requirements Gathering, Test Automation, Software Engineering, Requirements Analysis, Test Cases, Microsoft SQL Server, JavaScript, Analysis, SDLC, ASP.NET, Software Quality..., Windows, Databases, SharePoint, Agile Methodologies, SQL, Scrum, JIRA, Unix, Process Improvement, Regression Testing, User Acceptance Testing, Hardware, SIP, Android, Programming, Windows 7, Test Planning, Software Development, XML, UML, Java, Project Planning, Troubleshooting, Web Services, Computer Hardware, Quality Center, HTML, C#, Visual Studio, Integration, Defect Tracking
Education
DeVry University 2001 — 2005
Bachelor of Science, Computer Information Systems
Mitel April 2015 - Present
Mavenir Systems August 2014 - April 2015
Sheplers Inc. June 2011 - August 2014
TIGI January 2008 - June 2011
American Home Mortgage June 2004 - January 2008
Skills
Outlook, Customer Service, Networking, Business Analysis, Marketing Strategy, JavaScript, HTML, Windows Server, PowerPoint, Microsoft Excel, Retail, SQL, XP, Blackberry Enterprise..., Cosmetics, Account Management, Management, Project Management, Microsoft SQL Server, Microsoft Office, Marketing, Windows, Beauty Industry, Product Development, Active Directory, Software Documentation
Education
Farmingdale State College
Stony Brook University
Kemper Corporation October 2014 - Present
JPMorgan Chase June 2013 - November 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2008 - June 2013
Perot Systems November 2005 - April 2008
Mitel May 2004 - July 2005
AT&T January 1999 - December 2003
Alcatel April 1994 - January 1998
Skills
Risk Assessment, Risk Management, ISO 27001, HIPAA, PCI DSS, SAS70, SOX, ITIL, IT Asset Management, Service Management, Governance, Compliance Audits, Advisory, Network Security, SDLC, COBIT, Disaster Recovery, Business Continuity, Firewalls, PMP, IT Audit, Security, Program Management, Information Security, PMO, CISA, Information Security..., IT Strategy, Auditing, IT Service Management, Enterprise Risk..., SOC 1, Information Technology, IT Management, Cisco IOS, Cisco Routers, Security Audits, Project Portfolio..., Vendor Management, CISSP, Enterprise Software, Infrastructure, Computer Security, Enterprise Architecture, Application Security, Penetration Testing, Internal Audit, IT Operations, Financial Risk, Sarbanes-Oxley Act
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
MPM, Masters in Project Management
Franklin University 2000 — 2002
MBA, Business Administration
University of Engineering and Technology, Lahore 1988 — 1992
BEE, Electrical Engineering
Inter-tel May 1999 - Present
Mitel April 2007 - October 2013
One Phone Call 1997 - 1998
Skills
Troubleshooting, Wireless, Unified Messaging, Virtualization, Telecommunications, Technical Support, Unified Communications, Windows, Telephony, MPLS, Electronics, VoIP, Microsoft Excel, Team Leadership, T1, Call Center, LAN-WAN, Cisco Technologies, Switches, SaaS, WAN, TCP/IP, Hardware, Ethernet, Customer Service, Managed Services, SIP, Cloud Computing, Access, Network Design, SIP Trunking, Hosted Services
Education
ITT Technical Institute-Austin 1993 — 1995
Electronical Engineering Technologies, Electronics down to the component
Chadron State College 1987 — 1988
Electronics EET
AAF International (American Air Filter) March 2015 - Present
IBM December 2013 - April 2015
Employment Plus January 2013 - November 2013
UTi Worldwide Inc. June 2011 - December 2012
MasterTech Plumbing June 2009 - March 2011
MBS Direct July 2008 - April 2009
GlenMartin, Inc. September 2007 - July 2008
Mitel May 2006 - September 2007
SunSource February 2002 - May 2006
The Tape Company January 1999 - February 2001
Skills
Purchasing, Inventory Control, Warehousing, Negotiation, Inventory Management, Process Improvement, Customer Service, Microsoft Office, Outlook, Account Management, Strategic Planning, Access, Team Building, Leadership, New Business Development, Budgets, Team Leadership, Microsoft Excel, Project Planning, Microsoft Word, Procurement, Operations Management, Human Resources, Time Management, Employee Relations, Customer Satisfaction
Education
Columbia College 2008 — 2013
Bachelors, General Studies
Canadian Construction Association - Association canadienne de la construction 2011 - Present
Pronexus 2010 - 2011
Mitel 2008 - 2009
Rockwell Automation 2003 - 2008
MetaSolv Software 2002 - 2003
Nortel 2000 - 2002
Disnet 1999 - 2000
Mobile World Communications 1998 - 1999
Skills
Advertising, Marketing Strategy, Marketing Communications, Marketing Management, Market Analysis, Product Marketing, Social Media, Writing, Editing, Press Releases, Event Planning, Marketing, Competitive Analysis, Leadership, Strategy, SEO
Education
Helsingin kauppakorkeakoulu 1993 — 2000
Master of Science
Ecole supérieure de Commerce de Rennes 1997 — 1999
MA in International Business
Conestoga College
Project management course
Pragmatic Marketing
Pragmatic Marketing certification
PAiGE Design January 2000 - Present
Black Cherry Printable Party Designs March 2011 - Present
Minto Group Inc. April 2007 - May 2014
Mitel 2006 - 2007
United Way/Centraide Ottawa July 2005 - November 2005
Skills
Graphics, Logo Design, Graphic Design, Brochures, Adobe Creative Suite, Illustrator, Corporate Identity, Layout, Art Direction, Newsletters, Advertising, Direct Mail, Flyers, Posters, Brand Development, Packaging, Typography
Education
Saint Lawrence College 1999 — 2003
Graphic Design Diploma (3 year), Graphic Design
George Brown College 1996 — 1997
Sign Graphics
Levementum April 2013 - Present
Brookline College May 2009 - April 2013
Consultant August 2008 - May 2009
Mitel October 2008 - December 2008
Barness Papas Investment April 2007 - August 2008
Skills
Technical Support, VPN, Active Directory, Networking, Windows Server, Servers, Windows 7, Troubleshooting, System Administration, XP, Windows XP, Network Administration, LAN-WAN, Workstations, Windows, VMware, IT Management, Wireless Networking, TCP/IP, Laptops, Backup Exec, Marketing Automation, Pardot
Education
Collins College 2004 — 2007
Bachelors, Network Technology
Mitel August 2008 - October 2008
Kowalenko Consulting Group May 2007 - June 2008
Education
Columbia College Chicago 2003 — 2008
BA, Film/Animation
T-Mobile November 2014 - Present
Comcast Cable November 2011 - November 2014
Mitel September 2003 - September 2010
Signet Electronics January 2001 - January 2003
T-Mobile/Omnipoint January 1997 - July 2001
GIS January 1990 - September 1997
Skills
VoIP, Operations Management, Telecommunications, Recruiting, Security, Analysis, Wireless, Networking, Sales, Software Installation, Budgets, Program Management, Vendor Management, Testing, Managed Services, Management, Call Centers, Project Management, Customer Service, Telephony, IP, Ethernet, Team Leadership, SIP, Customer Satisfaction, LAN-WAN
Education
Massasoit Community College
Courses Business Management, Business Manager
Rhode Island State
Rhode Island State Contractors License in Telecommunications
American Institute of Banking
Mathematics and Accounting
Fisher College
Computer Programming
Park Place International March 2014 - Present
General Datatech May 2013 - February 2014
San Antonio Water System October 2011 - May 2013
Mitel March 2007 - October 2011
ILD Telecommunications January 2006 - August 2006
SecureLogix December 1999 - January 2006
GlobalSCAPE, Inc. 1998 - 1999
Skills
Network Security, Cisco Routing &..., VoIP, Firewalls, Cisco VPN, Solution Architecture, Cisco Security, Cisco IOS, VMware, IT Management, IPv6, Cisco Nexus, Cisco Technologies, VPN, Cisco IPS, Cisco Routers, WAN, Security, Data Center, Network Design, Networking, Unified Communications, Telephony, SIP, Disaster Recovery, Virtualization, TCP/IP, Network Architecture, MPLS, LAN-WAN, Managed Services, Troubleshooting, Routers, Servers, IP, QoS, Network Engineering, MPLS VPN, CCNP, Unified Messaging, Switches, TDM, CCNA, Ethernet, OSPF, Routing, SIP Trunking, Wireless Networking, BGP, Cisco Wireless
Education
Colorado Technical University 2004 — 2006
BSBA, Management of Information Technology
BUFORD REALTY October 2013 - Present
Keller Williams Realty Atlanta Partners September 2012 - October 2013
Mitel March 2008 - June 2012
Mitel 2008 - 2012
Janssen Pharma (Johnson & Johnson) 1999 - 2008
Solvay Pharma 1997 - 1999
Frito-Lay, Inc. January 1993 - January 1997
United States Army November 1986 - November 1989
Skills
Telephony, VoIP, Direct Sales, Unified Communications, Telecommunications, Wireless, Managed Services, IP, SIP, Video Conferencing, Solution Selling, T1, Channel, Co-location, Business Development, Sales Operations, Sales
Education
Fordham University 1978 — 1982
BS, Marketing
Chesapeake Telephone Systems January 2012 - July 2014
Mitel March 1995 - October 2011
Skills
Hosted VoIP, SIP Trunking, Unified Communications, Unified Messaging, PBX, Virtualization, Solutions Selling, Wireless, Network Services, Audio and Video..., Telecom Infrastructure, Selling, Telecommunications, Contact Centers, Direct Sales, IP, MPLS, Managed Services, SIP, Mobile Devices, Sales, Salesforce.com, Solution Selling, Telephony, Video Conferencing, VoIP
Education
The George Washington University
MBA, Finance & Investments
Colby College
BA, Administrative Sciences
Tier 3 Productions July 2013 - Present
Endurance International Group June 2012 - May 2013
Mitel May 2007 - November 2009
Skills
Communication, Leadership, Network Administration, Customer Service, Routers
Education
Collins College 2005 — 2006
N/A, Video game Design
Mitel August 2012 - Present
Self Employed March 2012 - June 2012
J. B. HANAUER & CO. /ROYAL BANK OF CANADA June 1998 - October 2009
ROYAL COMMUNICATIONS CONSULTANTS January 1997 - June 1998
NORTEL COMMUNICATIONS SYSTEMS September 1995 - January 1997
CORDEV, INC January 1988 - January 1995
U.S. ARMY October 1984 - October 1988
Skills
Vendor Management, Technical Documentation, Billing and Circuit...
Education
Colorado Technical University 2010 — 2011
Associate of Science
Rutgers University
Avigilon January 2015 - Present
Avigilon July 2013 - Present
LifeSize Communications February 2011 - June 2013
VideoIQ, Inc February 2008 - February 2011
CoVi Technologies February 2004 - February 2008
Remote Reality 2002 - 2004
Spacetech 1993 - 1995
Mitel 1985 - 1990
Skills
Solution Selling, Salesforce.com, SaaS, Unified Communications, Cloud Computing, Product Marketing, Account Management, Direct Sales, Sales Management, Product Management, Channel, Video Conferencing, Telecommunications, Enterprise Software, New Business Development, Go-to-market Strategy, Competitive Analysis, Telepresence, Channel Strategy, VoIP
Education
Nova Southeastern University 1988 — 1990
Masters, Business
Florida Atlantic University 1983 — 1988
BS, Business Administration
Mitel April 2012 - Present
Rhythms/WorldCom/MCI/Verizon August 2000 - November 2011
Lockheed Martin November 1999 - August 2000
United States Air Force May 1982 - August 1999
Skills
Unix, Ethernet, Telecommunications, VoIP, IP, SIP, Provisioning, Network Administration, Network Engineering, Network Provisioning, DSL, T1, Shell Scripting, VLAN, Testing, Wireless
Education
Colorado Christian University 2000 — 2001
BS, Information Systems Management
Advanced Pro-Com Inc June 2010 - Present
Mitel September 2003 - November 2009
Education
University of South Florida 1968 — 1970
Masters, Master of Arts
Florida State University 1960 — 1964
Bachelor of Science, Edudation
Sunrise Cafe September 2011 - Present
Wal-Mart Distribution Center September 2010 - June 2011
Mitel September 2006 - January 2009
Skills
Testing, Programming, Graphic Design, Scripting, Windows, Mac OS X, iPhone, Database Servers, Black Box Testing, White Box Testing, Ad-Hoc Testing, Debugging, CCS, Virtual PC, Mitel 3300
Education
Collins College 2003 — 2006
Bachelor of Arts (B.A.), Game and Interactive Media Design
Mitel August 2015 - Present
Mitel November 2011 - July 2015
Mitel October 2008 - October 2011
Insight October 2002 - October 2008
Insight May 1998 - September 2002
Deutsche Financial Services September 1997 - May 1998
Skills
SAP, Oracle Applications, Vertex, Checkpoint, Multi-State Sales Tax, Account Reconciliation, Cloud Computing, Auditing, Tax Research, Sales & Use Tax..., SaaS, Sybase, Taxware, Tax, Sales Tax, Dynamics, HTML, Adobe, CostGuard, Microsoft Office, QuickBooks, OneSource, IaaS, PaaS
Education
Chandler/Gilbert Community College 2009 — 2016
Associate's degree, Accounting
Mesa Community College 2002 — 2005
Interior Design
IPT Sales Tax School I
Sales Tax
Mitel February 2007 - Present
ABI Network Solutions June 2002 - February 2007
Adelphia Business Solutions September 1999 - June 2002
Intermedia Communications April 1996 - September 1999
JWP Information Systems June 1986 - April 1996
Education
Clarion University of Pennsylvania 1981 — 1986
Bachelor's Degree, Communication and Media Studies., Marcellus Cyber Training. University of Texas High Honors 2014. OSHA 600
Mitel January 2001 - Present
Convergent Communications January 1998 - December 2000
Education
Citrus College 1994 — 1996
IBM Canada January 1996 - Present
Mitel 1990 - 1992
Skills
DB2, Database Administration, SQL, Software Development, Quality Assurance, Software Engineering, Agile Methodologies, Automation, Test Automation Tools, Test Automation..., Java, javacc, C++, Perl, Python, Ruby, Shell Scripting, XML, XML Schema, XPath, XQuery, JavaScript, AIX, Linux, .NET, C#, Java Enterprise Edition, Web Services, C, Unix, PHP, HTML, IBM AIX
Education
Dalhousie University
Bachelor of Science (B.Sc.), Computer Science
University of Manitoba
Master of Science (M.S.), Computer Science