Securus Technologies
Industry: Company
DescriptionSecurus Technologies is a United States-based prison technology company. It was founded in 1986 and is headquartered in Dallas, Texas with regional offices located in Carrollton, Texas, Allen, Texas and Atlanta, Georgia. Headquarters: Carrollton, TX CEO: Richard A. (Rick) Smith (Jun 23, 2008–) Number of employees: 1,000 (estimated) Founded: 1986 Subsidiaries: JPay, Satellite Tracking of People LLC, Parent organization: Securus Technologies Holdings, Inc.
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Securus Technologies Employees
Modis April 2015 - Present
ReachLocal April 2014 - April 2015
Self Employed October 2013 - July 2014
GM and Associates November 2013 - February 2014
Farmers Insurance April 2013 - October 2013
Securus Technologies May 2009 - August 2012
US Navy November 2004 - May 2008
Skills
Sourcing, Recruiting, Research, Networking, Cold Calling, Applicant Tracking..., Candidate Generation, Team Building, Talent Pipelining, Hiring, Advertising, Team Leadership, Leadership, Customer Service, Time Management, Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mac OS, Windows, XP, Social Networking, Training, Social Media Marketing, Marketing, Online Advertising, Interviews, Online Marketing, Contract Recruitment, Social Media, Analysis, Entrepreneurship, Management, Customer Satisfaction, Internet Recruiting, Customer Retention, Business Networking, Staffing Services, Team Management, Coaching, Market Research, Screening Resumes, Technical Recruiting, Databases, Outlook, Employee Training, Talent Acquisition, Search
Education
The University of Texas at Dallas 2010 — 2016
Emerging Media and Communications, Communication and Media Studies
Richaland College 2009 — 2010
Associate of Arts (AA)
Securus Technologies June 2014 - Present
Independent Consultant May 2013 - June 2014
Keller Williams Preferred September 2013 - May 2014
Pinnacol Assurance July 2012 - April 2013
Computer Sciences Corporation June 2007 - June 2011
Nortel 2000 - 2006
Action for Children NC 1998 - 2000
Lockheed Martin September 1991 - September 1997
Skills
HRIS, PMP, IP Networking, Voice Services, VoIP, Volunteer Management, Voice Communications, Web Applications, Project Planning, Project Execution, Project Delivery, Microsoft Office, Microsoft programs, Project Management, Leadership, Management, Speech, IP, Training, Strategy, Business Services, Microsoft Technologies, Networking, Program Management, Coaching, Team Building, SDLC, Outsourcing, Vendor Management, Integration, Strategic Planning, Service Delivery, Real Estate, First Time Home Buyers, Move Up Buyers, Relocation Buyers, Listing Homes, Listings, Seller Representation, First Time Home Sellers, Market Analysis, Comparative Market...
Education
The George Washington University 2001 — 2001
Masters in Information Management, Project Management, A
NC Wesleyan College 1995 — 1998
Bachelor of Science, Business Administration
ETCC August 2011 - February 2014
Harley Davidson Financial Services November 2010 - May 2011
Securus Technologies February 2003 - October 2007
Securus Technologies 2003 - 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft SQL Server, Unix, Access, Accounts Receivable, Assets Recovery, Data Analysis, Legal Research, Legal Writing, PL/SQL, Linux, Poetry, Compliance, PowerPoint, General Ledger, Common Sense, Troubleshooting, Stressful Situations, Adept problem-solver, Databases, Software Documentation, Windows 7, SharePoint, System Administration, Database Administration, Computer Hardware, Microsoft Office 2003, SQL, GoToMeeting, Technical Support, Oracle, Laptops, Data Entry, Business Analysis, Help Desk Support, Call Centers, Telephone Skills, Systems Analysis, Administration, Windows Vista, Citrix, Firefox, Office 2010, Windows 2000, Service Level Agreements, Virtual Assistance, Printers, Microsoft Windows 98
Education
Texas Wesleyan University 1994 — 2000
Bachelor of Science, Paralegal Studies
Tyson Foods May 2015 - Present
Starrett August 2014 - May 2015
KiiT University July 2010 - August 2014
Paranet August 2009 - March 2010
Securus Technologies October 2008 - December 2008
PFSweb April 2008 - August 2008
4Ocean October 2007 - April 2008
Perot Systems October 2007 - April 2008
Credit Solutions February 2006 - September 2007
IBM 2004 - 2005
Skills
Disaster Recovery, Data Center, CISSP, IT Operations, Active Directory, Windows Server, Information Assurance, Information Security, Solaris, Microsoft Certified..., Technical Staff..., Project Management, Vendor Management, VoIP, Information Technology, Business Continuity, Integration, Data Centre Architecture, Datacenter..., Infrastructure, VMware Infrastructure, Change Management, Virtualization, Multi-cultural team..., Business Impact Analysis, Risk Assessment, Enterprise Risk..., Threat & Vulnerability..., Business Continuity..., Information Security..., Information Security..., ISO 27001, IPS, Security+, Policy Writing, IT Audit, Enterprise Architecture, Team Management, Storage Area Networks, EMC Storage, NetApp Filers, Security Audits, Systems Engineering, Linux System..., MCSA Security, SIEM, Staff Development, Problem Solving, MCSE Security
Education
Norwich University 2006 — 2008
M.S., Information Assurance
University of Mississippi 1997 — 1998
Bachelor of Arts (B.A.), Music
University of Massachusetts 1994 — 1997
Music Performance, General
Amherst Regional High School 1985 — 1989
Avaya June 2013 - Present
Allegiant Air November 2011 - June 2013
Avaya Government Solutions January 2009 - January 2012
Sycamore Development Group November 2006 - November 2008
Securus Technologies January 2005 - November 2006
Polaris Technologies April 2004 - January 2005
Skills
Troubleshooting, Process Improvement, Agile Methodologies, PMP, Active Directory, Software Project..., SharePoint, Integration, VoIP, Visio, Networking, Project Management, Telecommunications, Windows, Project Planning, SDLC, Servers, Training, ITIL, Data Center, System Administration, Information Technology, Vendor Management, MS Project, Management, Cloud Computing, Business Analysis, Disaster Recovery, Testing, Switches, Routers, Call Centers, SQL, IT Management, Network Security, Security, Quality Assurance, Software Documentation, Business Process..., Virtualization, Team Management, Software Development, PMO, Cross-functional Team..., Requirements Analysis, IT Strategy, Budgets, Databases, Team Leadership, IT Service Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1997 — 2003
Strayer University
B.S, Business Administration
Securus Technologies August 2006 - Present
CONEXIS March 2004 - July 2006
Active Directory & SMS Migration Consultant March 2003 - March 2004
Society of Exploration Geophysicists February 2001 - March 2003
DecisionOne December 1998 - January 2001
Skills
Microsoft Certified..., Microsoft Exchange, Active Directory, VMware, Microsoft SQL Server, Troubleshooting, VMware ESX, Powershell, Unix, EMC SAN Administration, Windows Server, Windows, Group Policy, Disaster Recovery, IIS, Windows 7, VPN, DNS, Servers, TCP/IP, Firewalls, DHCP, Switches, Technical Support, Hardware, Network Administration, Routers, Operating Systems, Networking, System Deployment, Network Design, Infrastructure, SAN, High Availability, Databases, Solaris, Software Installation, Data Center, Waitressing
Education
Oklahoma State University 1991 — 1995
B.A., History
Securus Technologies May 2014 - Present
General Electrodynamics Corporation October 2011 - May 2014
General Electrodynamics Corporation October 2009 - October 2011
Calence February 2008 - June 2008
4 Aces Events 2005 - 2007
Teksavers January 2005 - January 2006
Internetwork Experts June 2002 - February 2004
NTS Communications 1999 - 2001
Synetra 1999 - 2001
Skills
Business Management..., Cisco Leadership UC..., Aviation Weight and..., AS9100 Rev C Employee..., Sales, Unified Communications, Cisco Technologies, Leadership, Employee Training, Sales Negotiation, Wireless, Security, New Business Development, Strategic Planning, Direct Sales, Negotiation, Program Management, Marketing, Cross-functional Team..., Account Management, Sales Management, Product Management, Solution Selling, Enterprise Software, Telecommunications, Strategic Partnerships, SaaS, Sales Operations, Sales Process, Channel Partners, Salesforce.com, Selling, Professional Services, Cloud Computing, Contract Negotiation
Education
Texas Tech University 1995 — 1999
Bachelor of Arts, Pulbic Relations
Reliant Rehabilitation Hospital October 2011 - Present
Dell Services October 2009 - October 2011
US Renal Care February 2009 - October 2009
US Renal Care September 2006 - February 2009
Brinks Incorporated May 2005 - August 2006
Securus Technologies April 2003 - March 2005
EngineX October 2001 - April 2003
360networks 2001 - 2001
Allegiance Telecom 1999 - 2001
OpTel 1998 - 1999
Skills
Healthcare Information..., Data Centre Architecture, Cisco Technologies, Vendor Management, VoIP, ITIL, Telecommunications, IT Management, Data Center, Network Design, Network Engineering, Process Improvement, VPN, Switches, Networking, Databases, Executive Management, IT Operations, IT Service Management, IT Strategy, Microsoft Technologies, Network Architecture, Network Administration, Project Management, SQL, EIGRP, Business Analysis, SIP, Virtualization, Microsoft SQL Server, BGP, Cloud Computing, SDLC, Ethernet, VMware, WAN, Enterprise Architecture, Windows Server, Service Delivery, IP, Disaster Recovery, Servers, Program Management, Business Intelligence, System Deployment, Outsourcing
Education
Ohio University 1991 — 1995
BSC, Communications Systems Engineering
Lakewood High
ValueOptions, Inc.® July 2013 - March 2014
Trailblazer Healthcare LLC. February 2012 - November 2012
Securus Technologies August 2010 - February 2012
Cigna August 2007 - December 2008
Skills
Invoicing, Troubleshooting, Insurance, Disability Insurance, 10 Key, Customer Service, Benefits Administration, Claim, Data Entry, Health Insurance, Access, Claims Management, Microsoft Excel, Medicare, Microsoft Office, Training, Microsoft Outlook, Insurance Verification, CPT-4 coding, Workers Compensation, Front Office, Referrals, Medicaid, Clerical Skills
Education
Richland College 2014 — 2016
Associate's Degree, Radiologic Technology/Science - Radiographer, n/a
Richland Community College 1999 — 1999
Medical Claims Examiner
H Grady Spruce High School
Securus Technologies November 2014 - Present
TMX Finance July 2014 - October 2014
Xerox August 2013 - July 2014
Nefab - Americas August 2011 - August 2013
Nefab - Americas May 2010 - August 2011
JPMorgan Chase April 2009 - February 2010
Horizon Bay Retirement Living November 2006 - July 2009
Blockbuster May 2004 - January 2007
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Fixed Assets, Financial Reporting, Microsoft Office, Finance, Bank Reconciliation, Financial Analysis, Customer Service, Budgets, Microsoft Word, Intercompany..., Credit Cards, Banking, Management, Financial Statements, Month End Close, Mas 90, QuickBooks, Retail, Analysis, Payroll, Accounts Receivable, Flexible Spending..., Peachtree, Healthcare, Journal Entries, Microsoft Excel, Research, Internal Controls, Variance Analysis, Financial Accounting, Process Improvement, GAAP
Education
The University of Texas at Arlington 2006 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Securus Technologies March 2014 - Present
Certified Payment Processing July 2008 - March 2014
WorkSource for Dallas County June 2005 - October 2007
Texas Cable News September 2004 - February 2005
Skills
Recruiting, College Recruiting, Onboarding, Internet Recruiting, Talent Management, Talent Acquisition, Background Checks, Screening Resumes, Employee Relations, Technical Recruiting, Human Resources, Benefits Administration, Training, Sales, Customer Service, Interviews, Time Management, Call Centers, Management, Customer Retention, Cold Calling, Salesforce.com, Account Management, Networking, Coaching, Temporary Placement, Leadership, CRM, Applicant Tracking..., Performance Management, Resume Writing, Business Development, Vendor Management, Succession Planning, Sourcing, Team Building, Employee Training, Microsoft Office, Employee Benefits, Taleo, Leadership Development, PeopleSoft, Temporary Staffing, HRIS, Conflict Resolution
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.84
The University of Texas at Arlington 1998 — 2003
Bachelor of Science (B.S.), Communication and Media Studies
SAHM June 2015 - Present
RealPage, Inc. March 2011 - June 2015
Securus Technologies January 2011 - March 2011
Bowen & Assoc. October 2009 - December 2010
Oklahoma Department of Human Services August 2008 - October 2009
Skills
SaaS, Salesforce.com, CRM, Databases, Microsoft SQL Server, Software Documentation, Technical Support, Customer Satisfaction
Education
Oklahoma State University 2003 — 2008
Bachelor of Science (BS), Sociology
Dell February 2013 - Present
Dell July 2011 - February 2013
Securus Technologies 2010 - 2011
Dell 2004 - 2008
Skills
Business Process, Sales, Retail, Solution Selling, Salesforce.com, Cloud Computing, SaaS, Enterprise Software, Account Management, Storage, Managed Services, CRM, Management, PMO Development, Project Management, Program Management, Supply Chain Management, Cross-functional Team..., Direct Sales, Data Center, Sales Process, Vendor Management, Pre-sales, Channel Partners, Virtualization, Sales Operations
Education
Oklahoma Christian University 2004 — 2006
Master of Business Administration (MBA), Organizational Development & Marketing, 3.8 GPA
University of Oklahoma 1997 — 2002
Bachelor of Arts (BA), Letters (English, history, philosophy)
Securus Technologies February 2011 - February 2013
Beauty 4U December 2010 - February 2011
Gap Inc./Old Navy October 2009 - May 2010
2010 Census PR Campaign 2009 - May 2010
Holden Public Policy Forum 2009 - 2009
Target October 2005 - December 2008
Skills
Social Media, Microsoft Office..., Adobe Creative Suite, Clerical Skills, Administrative...
Education
The University of Texas at Arlington 2010 — 2013
The University of Memphis 2009 — 2010
Public Relations
Webster University 2006 — 2009
Public Relations
Twin Rockets LLC February 2014 - Present
Securus Technologies July 2012 - February 2014
DirectHit Inc. November 2010 - December 2012
Melbourne Partners LLC May 2006 - February 2010
Visual Pilot January 2002 - May 2006
eMed Securities October 2000 - November 2001
Skills
ASP.NET MVC, C#, Software Development, jQuery, Agile Methodologies, Visual Studio, Database Design, Git, Web Development, Object Oriented Design, MySQL, HTML, JavaScript, CSS, .NET, REST, Scrum, MVC, XML, SQL, PHP, Programming, Ruby on Rails, Ruby
Education
Penn State University
University of Phoenix
Whitley Penn October 2013 - Present
Securus Technologies July 2013 - October 2013
McGladrey November 2010 - July 2013
Skills
GAAP, US GAAP, Internal Controls, Assurance, Financial Reporting, Auditing, Accounting, CPA, Financial Analysis
Education
Texas Tech University - Rawls College of Business 2005 — 2010
Master of Science in Accounting, Accounting
Frontier Communications June 2014 - Present
Frontier Communications November 2011 - June 2014
support.com July 2008 - June 2011
Securus Technologies October 2005 - January 2008
Telvista Inc. March 2002 - March 2005
Skills
Solaris, Cisco Technologies, Unix, Switches, Red Hat Linux, Linux, Bash, Vim, MySQL, PostgreSQL, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Microsoft Office, Active Directory, Research, Outlook, Teaching, Public Speaking, HTML, Apache, Cisco, Juniper, Alcatel, PHP, CakePHP, Visio, Sun
Education
University of North Texas 1997 — 1999
Bachelor of Music Composition, Music Theory and Composition
North Lake College 2002 — 2003
Unix System Administration
Miraca Life Sciences May 2015 - Present
Verizon Enterprise Solutions August 2014 - May 2015
Epsilon June 2013 - August 2014
Skopos Financial 2012 - June 2013
NCR Corporation 2012 - 2012
Securus Technologies 2008 - 2012
Skills
Linux System..., Red Hat Linux, Backup Solutions, Open Source Software, ITIL, Disaster Recovery, System Architecture, Cisco IOS, VMware Infrastructure, RHEL, RHEV, EMC Storage, Brocade Fibre Switches, High Availability, Cluster, TCP/IP, Data Center, Solaris, Servers, Unix, Linux, System Administration, DNS, VMware, Vendor Management, Integration, VMware ESX, Troubleshooting, System Deployment
Education
Southwestern Assemblies of God University 1997 — 2000
DaVita August 2012 - Present
Thompson & Knight LLP May 2011 - August 2012
American Home Mortgage Servicing, Inc. February 2008 - February 2011
AtWork Personnel Services May 2006 - January 2008
ReadyStart (formerly Infant and Toddler Intervention Program) January 2007 - 2008
Securus Technologies September 2003 - May 2006
EDS - Sabre Account July 2000 - November 2002
Skills
Performance Management, Employee Relations, Talent Acquisition, Compensation & Benefit, Employee Benefits, Program Management, Onboarding, Project Management, Training, Staff Development, Leadership Development, Communication, Payroll, Applicant Tracking..., PeopleSoft, Customer Service, Performance Appraisal, Strategic Planning, Management, Succession Planning, Talent Management, Leadership, Organizational..., HRIS, Conflict Resolution, Interviews, Human Resources, HR Policies, Recruiting, Benefits Administration, Personnel Management, Temporary Placement, Sourcing, College Recruiting, Policy, Employee Engagement, Internet Recruiting, CRM, Workforce Planning, Deferred Compensation, Employee Training, Job Descriptions, Taleo, Hiring, Employment Law, Technical Recruiting, Time Management, Benefits Negotiation, Executive Search, Coaching
Education
Oklahoma State University 1994 — 1996
BS
Ken's Vapor Shop, LLC August 2013 - Present
Securus Technologies June 2011 - April 2012
Medco Health Solutions June 2007 - March 2011
Xerox (fka Affiliated Computer Service) December 2005 - May 2007
USA Mobility November 2000 - May 2005
USA Mobility May 2000 - November 2000
USA Mobility September 1998 - May 2000
USA Mobility July 1994 - September 1998
Household Finance September 1993 - July 1994
Unger & Associates November 1991 - August 1993
Skills
Process Improvement, Call Center, Performance Metrics, Telecommunications, Cross-functional Team..., Operations Management, Six Sigma, Business Process..., Forecasting, Strategic Planning, Analysis, Budgets, Process Engineering, Financial Analysis, Microsoft Excel, Wireless, A/R collections, Bankruptcy, Student Loans, Financial Reporting, Teamwork, Business Analysis, Project Management, Team Building, Team Leadership, Call Centers, Workforce Management, Performance Management, Management, Vendor Management, Leadership, Business Planning, Customer Service, Outsourcing, Avaya, Customer Satisfaction, Change Management, Training, Software Documentation, Project Planning, Human Resources, Pricing, Customer Experience, Program Management, Payroll, Troubleshooting, Customer Retention, Access, Contract Management, Sales
Education
Panola College 1983 — 1985
Associate of Science (A.S.), Accounting, English Lit, Voice
Orthofix May 2015 - Present
Securus Technologies April 2014 - May 2015
Ernst & Young September 2010 - April 2014
Skills
Financial Accounting, Auditing, Financial Reporting, Internal Controls, SEC filings, External Audit, Assurance, US GAAP, GAAP, CPA, Sarbanes-Oxley Act, Sarbanes-Oxley, Big 4, Accounting, Financial Analysis
Education
Texas A&M University - Mays Business School 2005 — 2010
Masters of Science, Accounting
Texas A&M University - Mays Business School 2005 — 2010
Bachelor's Degree, Accounting
Dallas Christian School 2001 — 2005
HP February 2011 - Present
Securus Technologies August 2010 - February 2011
Deloitte Consulting July 2008 - July 2009
Intervoice July 2007 - December 2007
Experian-Scorex 2004 - 2006
Carreker Corporation 2001 - 2002
Sun Microsystems 1998 - 2000
Sterling Commerce 1997 - 1998
Datapro Information Services Group 1996 - 1997
Software Spectrum 1992 - 1996
Skills
Product Marketing, Marketing Communications, Program Management, Lead Generation, Cross-functional Team..., Strategy, CRM, Marketing Strategy, Project Management, Go-to-market Strategy, Demand Generation, Cloud Computing, Corporate Communications, Product Development, Market Research, Content Management, Problem Solving, Management, Strategic Communications, Multi-channel Marketing, Leadership, Strategic Partnerships, Product Management, Team Leadership, Brand Development, Vendor Management, Social Media, Sales Operations
Education
University of Texas
Bachelors of Science
University of Texas at Austin
Bachelors of Arts
IBM September 2014 - March 2015
First Cash Financial Services, Inc. February 2014 - April 2014
Grapevine Colleyville ISD August 2013 - October 2013
Research In Motion November 2010 - August 2012
CSC - Raytheon Support December 2009 - November 2010
Securus Technologies January 2007 - May 2009
Southern Imaging May 2005 - December 2006
Ultrak 1998 - 2004
Skills
Technical Support, Blackberry, Troubleshooting, Windows 7, Active Directory, Telecommunications, Blackberry Enterprise..., XP, VPN, Operating Systems, Laptops, Cisco Call Manager, Blackberry OS, Playbook, Blackberry applications, Remedy Ticketing System, Dell Workstations, Dell Computers, Machine Vision, Navision, Microsoft Dynamics, Windows Server, Microsoft Exchange, Deskside, Hardware, Security, Software Installation, System Deployment, Lotus Notes, Visio, Testing, Cisco Technologies, VMware, Network Administration, TCP/IP, DNS, BMC Remedy, Computer Hardware, VoIP, Help Desk Support, Windows Vista, Remote Desktop, DHCP, Servers, Switches, Routers, A+ Certified, Networking, Wireless, Citrix
Education
The University of Texas at Arlington 1987 — 1991
BA, Communications
Capital One February 2012 - Present
Securus Technologies October 2010 - Present
FedEx January 2005 - October 2010
Verizon 2003 - 2004
Skills
Java, J2EE, Spring, Struts, Weblogic, Oracle SQL, JSP, Ant, Maven, Unix, Hibernate, JSF/ICEfaces
Education
The University of Texas at Arlington 2000 — 2002
M.S, Computer Science
Securus Technologies June 2013 - Present
Pizza Hut November 2008 - January 2012
Yum! Brands February 2000 - November 2008
Yum! Brands June 1995 - February 2000
Skills
Telecommunications, Team Leadership, Networking, Management, Troubleshooting, Network Administration, Security, Project Management, Leadership, Switches, Network Design, Routers, Telephony, Integration, Network Security, Budgets, Training, CRM, Project Planning, Hardware, Technical Support, Data Center, Disaster Recovery, Vendor Management, Process Improvement, Visio, VoIP, Network Engineering, Help Desk Support, Cisco Technologies, Software Installation, IP, TCP/IP, Firewalls, IT Strategy, IT Management, Call Centers, Wireless Networking, LAN-WAN, WAN, System Deployment, Wireless, Infrastructure, System Administration, Active Directory, Software Documentation, Computer Hardware
Education
San Jacinto College
Securus Technologies 2015 - Present
Galmont Consulting 2014 - 2015
Trane 2012 - 2014
Polk Mechanical March 2009 - March 2012
Staples June 2006 - March 2009
MillerCoors September 2001 - June 2006
Skills
New Business Development, Account Management, Sales Management, Sales, Sales Process, Business Development, Direct Sales, Sales Operations, Selling, Cold Calling, Sales Presentations, Marketing Strategy, Marketing, Key Account Management, Salesforce.com, Cross-functional Team..., Strategic Planning, Contract Negotiation, B2B, Solution Selling, Leadership, Negotiation, CRM, Product Launch, Lead Generation, Product Development, Strategy, Trade Shows, Social Media Marketing, Marketing Communications, Product Marketing
Education
Southern Methodist University 2006 — 2007
M.S., Marketing
Miami University 1997 — 2001
B.S.
CirceV Relaxation & Rehabilitation Therapeutic Massage March 2010 - Present
Technisource January 2009 - April 2010
eWebHealth, Inc (formerly ChartOne) May 2008 - January 2009
Securus Technologies November 2005 - January 2008
FedEx Kinko's August 2005 - October 2005
Intervoice November 1998 - May 2005
Texas Instruments April 1996 - November 1998
Skills
Troubleshooting, Customer Service, Deep Tissue Massage, Trigger Point Therapy, Therapeutic Massage, SQL, Quality Assurance, Technical Support, Networking, Myofascial Release, Healthcare, Call Centers, Salesforce.com, Access, Craniosacral Therapy, Databases, Healing, Leadership, Management, Security, Software Documentation, Swedish
Education
Sterling Health Center and Spa 2009 — 2010
LMT, Massage Therapy
Tarrant County College 1978 — 1980
GrowBLOX Sciences Inc. August 2015 - Present
Fourth Coast Mobility March 2012 - Present
Poss Consulting June 2006 - Present
The Life Raft Group 2000 - Present
XTOL Corp. November 2013 - June 2015
Socratic Arts October 2013 - April 2015
Celerity Logistics 2004 - 2006
Securus Technologies November 2000 - November 2004
J.C. Poss & Co. June 1994 - October 2000
Intellicall Inc. January 1991 - March 1994
Skills
Licensing, Mergers, Project Management, Strategic Planning, Change Management, Consolidation, Contract Negotiation, Finance, Start-ups, Business Strategy, Process Improvement, Leadership, Negotiation, P&L Management, Analysis, Entrepreneurship, Program Management, Business Analysis, Due Diligence, Consulting, Sales, Vendor Management, Telecommunications, Budgets, Selling, Executive Management, Mergers & Acquisitions, Management Consulting, Business Planning, Restructuring, Strategy, Business Process..., Strategic Partnerships, Competitive Analysis, Outsourcing, Financial Modeling, Risk Management, Business Development, Accounting, Venture Capital, Cross-functional Team..., Financial Analysis, Business Intelligence, Private Equity, Funding, Financial Services, Management, Organizational Design, Operations Management, Corporate Finance
Education
The University of Texas at Austin 1970 — 1974
BBA, Accounting
The University of Texas at Austin
Choctaw Nation of Oklahoma October 2013 - Present
Vizon Property Services LLC October 2008 - Present
Choctaw Nation of Oklahoma February 2013 - September 2013
Choctaw Nation of Oklahoma June 2012 - January 2013
Glow Networks April 2012 - December 2012
Securus Technologies January 2008 - September 2008
Securus Technologies July 2006 - December 2007
Securus Technologies February 2006 - June 2006
Securus Technologies July 2005 - January 2006
Nortel January 2002 - May 2005
Skills
Management, Vendor Management, Cross-functional Team..., Wireless, Telecommunications, VoIP, Networking, Project Management, Program Management, Business Intelligence, Testing, PMP, Integration, Product Management, Network Design, Process Improvement, Team Leadership, Mobile Devices
Education
Southeastern Oklahoma State University 2009 — 2012
Information Systems, Major Information Systems, GPA 4.0, Summa Cum Laude
Project Management Institute 2011 — 2011
PMP Certified, Project Management
Canon Solutions America May 2011 - Present
Securus Technologies January 2002 - January 2011
T-NETIX 2002 - 2010
Trillium Industries January 2001 - January 2002
Skills
Logistics, Customer Satisfaction, Operations Management, Quality Assurance, QuickBooks, Vendor Management, Management, Microsoft Office, Salesforce.com, Call Centers, Telecommunications, Troubleshooting, Process Improvement, Team Building, Organization, Outlook, Leadership, Software Documentation, Team Leadership, Training, Oracle, Networking, Program Management, Project Management, Account Management, Personal Style, Sales
Education
Texas Wesleyan University
University of North Texas
Bachelor's degree, Marketing
Securus Technologies December 2010 - Present
Unisource Worldwide, Inc. December 2003 - June 2010
Horizon Lines March 1990 - June 2003
Piedmont Airlines April 1982 - October 1989
Skills
Management, Customer Satisfaction, PowerPoint, Training, Customer Service, Call Center, Leadership, Strategy, Process Improvement, Analysis, Talent Management, Microsoft Word, Call Centers, Forecasting, Supply Chain, Change Management, Visio, Salesforce.com, Vendor Management, Outsourcing, Sales, Budgets, Pricing, Telecommunications, Business Analysis, Negotiation, Team Building, Strategic Planning, Performance Management, CRM, Sales Management, Strategic Partnerships, Business Process..., Operations Management, Team Leadership
Education
Southern Methodist University
Business Management
Southern Methodist University - Cox School of Business
Mid-Management Course/HR Management
CenseoHealth July 2012 - Present
Equity Staffing Group (@ Shepler's) December 2011 - July 2012
Odyssey Information Services (@ Bank of America) May 2011 - October 2011
Prelude Systems Inc (@ Rackspace) October 2010 - May 2011
Metavante July 2010 - September 2010
Homecare Homebase November 2009 - July 2010
Volt Technical @ Microsoft June 2008 - April 2009
Cottonwood Financial January 2007 - April 2008
Securus Technologies March 2004 - January 2007
CompuCom Systems March 1998 - March 2004
Skills
Microsoft SQL Server
Education
The University of Texas at Arlington 2002 — 2004
None, Information Systems
The University of Texas at Dallas 1993 — 1997
None, Government and Politics
Bryan Adams High School 1989 — 1993
Advanced w/ Honors
Securus Technologies August 2010 - Present
Integra Telecom September 2009 - August 2010
TransFirst August 2007 - October 2008
Strategic Business Solutions of Arizona September 2006 - August 2007
ADP TotalSource August 2004 - September 2006
Paytech September 2003 - August 2004
Gevity April 2001 - September 2003
Business Partners Leasing, Inc. December 1998 - March 2001
Skills
Solution Selling, Salesforce.com, Sales, Sales Process, Direct Sales, Sales Operations, Cold Calling, Customer Retention, Account Management, Selling, Managed Services, Business Development, SaaS, New Business Development, VoIP, Sales Management, Telecommunications, Co-location, Manage RFP Process, Develops Sales..., Government Contracts, Territory Account..., Territory..., SPIN Selling, Situational Sales...
Education
The University of Texas at Arlington
Busines Administration/Finance
Texas A&M University
Steven-Henager College July 2013 - Present
Freelance / Graphic Design Services July 2013 - Present
Securus Technologies July 2008 - May 2012
CSC - Computer Sciences Corporation 2006 - 2007
CompUSA 2005 - 2006
Telvista Inc. 1999 - 2003
Skills
Troubleshooting, XP, Call Center, Technical Support, Customer Service, TCP/IP, Active Directory, Team Building, Computer Network..., Servers, Network Administration, Sales, Cisco Technologies, Customer Satisfaction, Computer Hardware, Telephony, Telecommunications, System Administration, Software Documentation, Windows, Cisco Call Manager, IP, Information Technology, Networking, Call Centers, VoIP, Switches, Avaya, Windows 7, Hardware, Microsoft Office, Visio, T1, Routers, Operating Systems, Vendor Management, LAN-WAN, Windows Server, Software Installation, Windows XP
Education
Stevens-Henager College-Ogden 2013 — 2016
Bachelor of Arts (B.A.), Graphic Design
Texas Woman's University 1993 — 1993
Bachelor of Applied Science (BASc), Graphic Design
Securus Technologies January 2006 - Present
AFD Fund 2000 - 2005
AmeriServe Food Distribution, Inc. 1998 - 2000
AmeriServe Food Distribution Inc. 1997 - 1998
PFS, a division of PepsiCo, Inc. 1989 - 1997
Deloitte and Touche 1983 - 1989
Skills
SEC filings, Sarbanes-Oxley Act, GAAP, Financial Reporting, Revenue Recognition, Sarbanes-Oxley, Corporate Finance, Internal Controls, Payroll, Forecasting, Accounting, Managerial Finance, Acquisition Integration, Auditing, Mergers & Acquisitions, Capital Budgeting, Financial Accounting, Financial Analysis, Process Improvement, Management, Vendor Management
Education
The University of Texas at Austin 1979 — 1983
BBA, Accounting
Progressive Manufacturing Ideas Eng April 2014 - Present
Teletrac July 2012 - November 2013
Acceleration Retirement January 2011 - May 2012
Impact 4 Kids March 2010 - December 2010
Loislaw January 2009 - August 2009
Securus Technologies December 2005 - February 2008
Continental Wingate 1998 - 2004
Atlantic Data Systems, Transaction Info System, Positions 1992 - 1998
Skills
New Business Development, Sales Operations, Contract Negotiation, Sales, Leadership, CRM, Negotiation, Cold Calling, Sales Management, Telecommunications, Customer Retention, Customer Service
Education
Northeastern University
IT Professional and IT Consultant Self-Employed September 2012 - Present
Softtek January 2011 - August 2012
Securus Technologies September 2006 - September 2008
XO Communications March 2006 - August 2006
The North Highland Company May 2006 - June 2006
Verizon September 2005 - March 2006
WebMD November 2004 - August 2005
Siebel Systems, Inc. September 1999 - September 2002
Information Builders May 1996 - September 1999
Unisys April 1994 - May 1996
Skills
Contract Negotiation, Data Warehousing, Information Technology, Management Consulting, Business Analysis, Software Project..., SDLC, Program Management, Business Intelligence, Vendor Management, IT Strategy, Visio, Process Improvement, Integration, Project Management, MS Project, Cross-functional Team..., Telecommunications, Software Development, Databases, Requirements Analysis, CRM, Business Process..., Outsourcing, Management, Strategy, Leadership, Scrum, IT Management, ERP, Testing, Project Planning, Quality Assurance, Data Center, Oracle, Enterprise Software, Service Delivery, IT Service Management, Business Process, PMO, Project Portfolio..., Consulting, Cloud Computing, ITIL, SharePoint, Governance, Disaster Recovery, Enterprise Architecture, Agile Project Management, Agile Methodologies
Education
Texas A&M University 1977 — 1979
MBA, Business Computing Science (Business Systems Analysis)
Texas A&M University 1973 — 1977
BBA, International Marketing, Computer Science
Mary Carroll High School
Dallas/Fort Worth International Airport August 2005 - March 2015
Securus Technologies January 2003 - August 2005
Burson-Marsteller May 2002 - December 2002
AirTouch Cellular (Now Verizon Wireless) 1991 - 1999
GTE Mobilnet (Now Verizon Wireless) 1984 - 1991
Education
George Washington University
MBA, Finance & Investments
Washington and Jefferson College
BA, Economics & Political Science
Securus Technologies October 2015 - Present
Central Wholesalers, Inc July 2004 - October 2015
Skills
General Ledger, Accounts Payable, Accounts Receivable, Financial Reporting, Accounting, Budgets, Account Management, Customer Service, GAAP, Inventory Management, Management, Microsoft Office, Negotiation, Pricing, Process Improvement, Purchasing, Sales, Sales Management, Marketing, Team Building, Variance Analysis
Education
Strayer University-Maryland 2003 — 2006
Bachelor of Science, Accounting
Tribridge February 2012 - Present
Securus Technologies July 2011 - February 2012
CONEXIS December 2004 - July 2011
Nokia 2003 - 2004
Skills
SharePoint, SharePoint Designer, Nintex, InfoPath Forms, InfoPath, Project Governance, Project Management, Microsoft SQL Server, Leadership, Business Intelligence, Enterprise Content..., SDLC, ASP.NET, Databases, Project Planning, SSRS, T-SQL, Visio, Integration, Requirements Gathering, Business Analysis
Education
Northern Illinois University 1991 — 1994
Clinical Laboratory Sciences
CompuData Solutions, LLC (Hall Pass) March 2008 - Present
Securus Technologies February 1996 - March 2002
Education
Texas State University
Business Administration
Securus Technologies August 2013 - Present
T-Mobile October 2010 - August 2013
Convergys/Intervoice November 1983 - May 2010
General Electric Banking Systems February 1983 - November 1983
Apollo, Inc. September 1982 - November 1982
Harris Corporation/Sanders Assoc April 1976 - May 1982
Skills
Telephony, Quality Assurance, Visual Basic, IVR, Test Automation, Software Development, Perl, Testing, JavaScript, Test Planning, Software Quality..., JIRA, Programming, C, HTML, Integration, Windows, Agile Methodologies, Software Engineering, VoIP, Quality Center, Test Cases, Networking, XML, Web Development
Education
NHTI, Concord's Community College 1973 — 1975
A.S., Computer Science
Great Western Home Loans Texas September 2015 - Present
Tenet Healthcare February 2014 - September 2014
Securus Technologies January 2013 - November 2013
Architel., Inc January 2011 - November 2012
Vazata April 2009 - January 2012
City of McKinney 2009 - 2011
Skills
Senior Program..., Account Management, Project Consulting, Strategic Planning, Quality Control, System Design, Enterprise Technology..., Superior Client Service, Cloud Computing, Client Services, Project Management, System Administration, Training, Virtualization, Leadership, Program Management, Management, Consulting, Customer Service, Team Leadership, Vendor Management, Networking
Education
Texas Tech University 1989 — 1993
Bachelor of Science (BS), HDFS, 3.1
AT&T May 2012 - June 2012
Securus Technologies 2012 - 2012
Wingspan Portfolio Advisors June 2010 - January 2011
Aerotek September 2009 - June 2010
Apple Inc September 2009 - June 2010
Mastec Advanced Technologies June 2008 - December 2008
Rent-A-Center January 2007 - January 2008
Skills
Typing, Editing, Research, Creative Writing, Problem Solving, Internet, Online Publishing, Facebook, Help Desk Support, Technical Writing, Social Networking, Books, VoIP, Blogging, Content Development, Proofreading, Publishing, iPhone
Education
Richland Community College 2005 — 2006
Rockwall High School 1995 — 1999
Richland Community College
Securus Technologies July 2015 - Present
Perfect Wireless, Inc. June 2014 - June 2015
Goodman Networks...Network Knowledge Delivered July 2012 - June 2014
Cellular Specialties, Inc. July 2012 - May 2014
Verizon Wireless December 1995 - July 2012
United States Navy November 1989 - November 1995
Skills
In-building Engineering, 4G LTE Network..., 3G CDMA/EVDO Network..., Interference..., RF Engineering, Communications Audits, Computer Network..., MapInfo, CDMA, Wireless Broadband, RF, 3G, Antennas, Leadership, Microwave, 4G, Actix, EVDO, Fiber Optics, WCDMA, Network Optimization, Optical Fiber, Telecommunications..., Engineering, Ethernet, Electronics, LTE, DAS, Drive Test, Spectrum Analyzer, HSPA, WiFi, Project Management, IP, Wireless Networking, Telecommunications, UMTS, Wireless, CDMA2000, Optimization, Troubleshooting, Transmission, RF design, Cellular Communications, System Deployment, Network Design, Backhaul, 2G, Network Engineering, GSM
Education
The University of Texas at Arlington 2002 — 2007
Securus Technologies July 2014 - Present
Hostgator.com April 2011 - May 2014
L-3 Communications June 2007 - August 2010
United States Army October 1996 - September 2004
Parma Financial and Tax Services January 2002 - August 2003
Camber Corporation April 2001 - November 2001
Insurance Technologies Corporation March 1995 - September 1997
Skills
Linux, Bash, RedHat, Apache, DNS, MySQL, cPanel, Ubuntu, CentOS, Debian, Red Hat Linux, PHP, PostgreSQL, Firewalls, RAID, RHEL, Perl, CMS, NAS, LVM, Bind, Postfix, WiFi, Wikis, Unix, Iptables, C/C++ STL, SAN, NFS, Samba, Cisco IOS, LaTeX, Network Security, FTP, Lua, Cobbler, Zabbix, SALT
Education
Texas A&M University 1997 — 2000
CEEN, Computer Engineering, BS
Securus Technologies October 2012 - Present
WDM Group January 2008 - October 2012
American Council of Young May 2007 - August 2007
Office of the Honorable Mayor Driscoll January 2007 - May 2007
University of Massachusetts, Lowell Campus March 2006 - June 2006
BTE, Inc. / EMCOR September 2004 - June 2006
Skills
Editing, Leadership, Marketing, Strategic Planning, Editorial, Digital Media, Copy Editing, Corporate Communications, Social Media, Public Relations, Marketing Communications, Press Releases, Media Relations, Online Advertising, Blogging, Advertising, Newsletters, Journalism, Facebook, Research
Education
The Washington Center 2007 — 2007
Salem State College 2004 — 2007
Bachelor of Science, Communications; Public Relations
University of Massachusetts Boston 2001 — 2003
Hewlett-Packard April 2014 - Present
Technical Writer/Copywriter July 2007 - Present
HMS October 2012 - April 2013
EF Johnson November 2011 - October 2012
self-employed January 2007 - July 2007
American Messaging July 2004 - February 2007
Securus Technologies April 1996 - February 2003
Skills
Technical Writing, Advertising, Strategic Planning, Proposal Writing, Telecommunications, Copywriting, Editing, Corporate Communications, Marketing Communications, Sales, Training, Marketing, Blogging, Press Releases, Digital Media, Social Media, Content Management, Newsletters, Creative Direction, Contract Negotiation, Editorial, Product Development, Web Content, Public Relations, Email Marketing, Magazines, Social Media Marketing, Marketing Strategy, Internal Communications, Direct Marketing, Management
Education
Texas Tech University
Bachelor of Arts, Telecomm / English
Securus Technologies 2004 - Present
Centralia Systems 2003 - 2004
Adhaero Technologies 2002 - 2003
Cybrant (Blue Martini) 2000 - 2001
Telequip Labs 1998 - 2000
Autotester 1997 - 1998
Artisoft 1996 - 1997
EDS 1989 - 1995
Skills
Roadmap, Release and..., SDLC, Risk Management, Software Development, Cross-functional Team..., Telecommunications, Quality Assurance, Management, Vendor Management, Process Improvement, Strategy, Cloud Computing, Software Project..., Requirements Analysis, Java, Strategic Planning, Intellectual Property, Agile Methodologies, Sarbanes-Oxley Act, Governance, High Performance Teams, Operational Planning, Green Field Development, Proof of Concept, Research and Development, Project Management, Integration
Education
The University of Texas at Dallas 2006 — 2010
MBA, Entrepreneurship & Innovation
The University of Texas at Arlington 1985 — 1989
BSEE, Electrical Engineering
SpectraCorp Technologies Group December 2014 - Present
West IP April 2014 - November 2014
K2 Solutions January 2010 - August 2014
Securus Technologies May 2013 - April 2014
Agility Communications Group August 2009 - January 2010
Masergy Communications June 2008 - July 2009
Southern Methodist University August 2005 - June 2008
ATT Local Network Services January 2003 - December 2004
ATT Local Network Services 1999 - 2002
ATT Business Services January 1995 - December 1998
Skills
Project Management, Telecommunications, Cross-functional Team..., Visio, Management, Training, Strategic Planning, New Business Development, Sales, Leadership, Vendor Management, Account Management, Team Building, Customer Service, Program Management, Team Leadership, Microsoft Office, Project Planning, Process Improvement, Analysis, Business Development, Negotiation, Human Resources, Business Analysis, Sales Management
Education
Southern Methodist University 2006 — 2011
Masters of Liberal Studies, Social Science
Southern Methodist University 2003 — 2006
BSS, Social Science
Southern Methodist University 2003 — 2006
BH, Humanities
Securus Technologies February 2012 - Present
Fastener Solutions Inc. July 2010 - October 2012
Lawn Boys June 2008 - July 2010
Broker's Home LLC April 2007 - May 2008
Aegis Lending August 2006 - November 2007
Ameriquest Mortgage January 2004 - July 2006
Skills
Sales Management, Cost Control, Operations Management, Budgets, New Business Development, Purchasing, Sales Operations, Key Account Management, Customer Satisfaction, Account Management, Inventory Management, Team Leadership, Logistics, Contract Negotiation, Pricing, Direct Sales, Cold Calling, Sales, Sales Process, Business Development, Cross-functional Team..., Customer Service, Leadership, Management, Negotiation, Product Development, Process Improvement, Salesforce.com, Selling, Team Building, Vendor Management, Trade Shows
Education
Southeastern Louisiana University 2000 — 2003
Central High School 1996 — 2000
Hilton Worldwide March 2015 - Present
Securus Technologies July 2012 - March 2015
ExcelaCom November 2008 - July 2012
Excelacom November 2008 - July 2012
Excelacom November 2008 - July 2012
Skills
Visio, Requirements Analysis, Integration, Business Analysis, Project Management, SQL, Testing, SDLC, Program Management, Vendor Management, Process Improvement, SharePoint, Software Project..., Analysis, Telecommunications, CRM, Management, Consulting, Agile Methodologies, Business Process..., Leadership, Software Development, Quality Assurance, Strategic Planning, Training, Change Management, Microsoft Office
Education
The University of Texas at Austin - Red McCombs School of Business 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Southern Methodist University 2003 — 2008
BS, Electrical Engineering
SNI Technologies onsite at Mosaic Sales Solutions January 2015 - Present
Compass Professional Health Services July 2013 - December 2014
Electronic Transaction Consultants (ETC) 2005 - July 2013
Securus Technologies February 2004 - July 2005
VarTec Telecom March 2003 - February 2004
H.D. Vest, a non-bank subsidiary of Wells Fargo October 2000 - March 2003
Romac / Career Link Inc. October 1999 - October 2000
Associates Commercial Corporation 1996 - October 1999
Skills
Human Resources, Applicant Tracking..., Employee Benefits, Employee Relations, Recruiting, New Hire Orientations, Deferred Compensation, PeopleSoft, Talent Acquisition, Performance Management, Onboarding, Process Improvement, Program Management, Training, ADP Payroll, Personnel Management, Vendor Management, Policy, Temporary Placement, Interviews, Management, HRIS, Benefits Administration, Time Management, Talent Management, College Recruiting, HR Policies, Employee Training, Internet Recruiting, Organizational..., Conflict Resolution, Succession Planning, Payroll, Employment Law, Organizational..., Technical Recruiting, Hiring, Benefits Negotiation, Screening Resumes, Staffing Services, Screening, Employee Engagement
Education
University of Dallas 1991 — 1995
BA, Art History
Ursuline Academy- Dallas, TX
Southwest Airlines August 2010 - Present
Securus Technologies November 2007 - June 2010
Skills
Process Improvement, Project Management, Operations Management, Vendor Management, Customer Service, Strategic Planning, Team Building, Program Management, Call Centers, Team Leadership, Microsoft Office, Management, Project Planning, Leadership, Microsoft Excel, Customer Satisfaction, Software Documentation, Change Management, Analysis, Business Analysis, SDLC, Training, Integration, Performance Management, Quality Assurance, Troubleshooting, Employee Relations, Forecasting, Leadership Development, Business Process..., Contract Negotiation, Inventory Management, Data Analysis, Team Management, Visio, Cross-functional Team..., Account Management, Telecommunications, Access, Budgets, Coaching, Recruiting, Six Sigma
Education
The University of Texas at Dallas 2007 — 2011
Bachelor of Science (B.S.)., Political Science and Government
Southwest Airlines March 2015 - Present
Securus Technologies September 2013 - March 2015
BA Ventures February 2010 - September 2013
Skills
Microsoft Office, Management, Sales, SharePoint, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Axure RP, Scrum Master Certified, iOS, Android, Mobile Applications, InfoPath, JIRA, PhoneGap, QuickBooks, User Experience, Quality Assurance
Education
Southern Methodist University 2004 — 2008
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Greater Harlem Nursing Home February 2015 - Present
Greater Harlem Nursing Home February 2015 - Present
HealthSouth July 2011 - June 2014
UTHSC August 2010 - December 2011
Securus Technologies November 2009 - August 2010
Metroplex Physical Therapy July 2007 - July 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Data Analysis, Project Management, Team Building, Call Centers, Team Leadership, Analysis, Public Speaking, Program Management, Research, Visio, Strategic Planning, Social Media, Management, Recruiting, Sales Operations, Marketing Strategy, Troubleshooting
Education
The University of Texas Health Science Center at Houston 2010 — 2012
Masters, Public Health
Univeristy of St. Augustine for Health Sciences 2004 — 2007
Doctorate of Physical Therapy, Physical Therapy/Therapist
The University of Texas at Arlington 2000 — 2003
B.S., Exercise Science
Overhead Door Corporation April 2015 - Present
North American Coal March 2013 - April 2015
7-Eleven September 2012 - March 2013
Verizon January 2012 - September 2012
American National Bank of Texas February 2010 - October 2011
Securus Technologies May 2009 - February 2010
The Freeman Company January 2009 - March 2009
Lineage Power (formerly AT&T, Lucent Technologies and Tyco Electronics) August 1990 - January 2009
Skills
Payroll, International Payroll, Human Resources, HRIS, Payroll Taxes, HR Policies, Employee Benefits, FLSA, ADP Payroll, PeopleSoft, SAP HR, Ceridian, Compensation & Benefits, EEOC, FMLA, ADA Compliance, Compensation, Workers Compensation, Onboarding, Multi-state Payroll..., Benefits Administration, Call Centers, Performance Management, Workforce Management, Job Description Creation, Applicant Tracking..., Employee Relations, Employee onboarding, JD Edwards, Concur, Halogen, Ceridian Payroll System, IEX Total View, Kronos, Oracle Fusion, ADP Aline Pay Card
Education
Texas A&M University-Commerce 2003 — 2007
BAAS, Human Resources
Empire High School 1985 — 1988
Diploma, General Studies
Global Knowledge Training April 2015 - Present
Tech Start Help July 2010 - Present
Tech Start Radio October 2013 - October 2014
Zindigo, Inc. November 2010 - February 2014
Green Jobs, Inc. March 2010 - October 2010
The Idea Store Inc. September 2004 - March 2010
Source One Distribution 2005 - 2009
Web Software Development Inc. February 1998 - August 2005
Securus Technologies March 2001 - July 2005
Nortel Networks February 1998 - March 2001
Skills
E-commerce, XML, Web Applications, Software Development, CRM, Enterprise Architecture, Cloud Computing, Integration, Start-ups, Enterprise Software, PHP, Web Services, Product Development, IT Management, IT Strategy, Product Management, IT Operations, Vendor Management, Mobile Applications, Strategy, Database Design, Application Development, SaaS, Linux, Mobile Devices, SQL, JavaScript, MySQL, ASP.NET, Invention, Solution Architecture, E-business, CSS, Java, Architectures, SOAP, Web Development, ASP, Agile Methodologies, Visual Basic, Agile Project Management, Titanium Mobile, project management, jQuery, Management, Business Strategy, Business Planning, Visionary, Consulting, Architecture
Education
Stevens Institute of Technology 1978 — 1982
B.E., Engineering Physics
Eco-Staff, LLC October 2013 - Present
Securus Technologies November 2011 - July 2013
AT&T Mobility January 2005 - June 2008
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Internet Recruiting, Contract Recruitment, Sourcing, Executive Search, Staffing Services, College Recruiting, Onboarding, Screening Resumes, Screening, Benefits Negotiation, Human Resources
Education
Texas Tech University 1996 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Frisco High School 1988 — 1990
Fidelity Investments March 2015 - Present
Securus Technologies September 2014 - March 2015
Fidelity Investments February 2012 - September 2014
Aditya Birla Minacs October 2010 - February 2012
Albright Associates February 2010 - July 2011
Polytechnic Institute of New York University 2009 - 2009
Lexis Infotech August 2007 - May 2008
Skills
AJAX, jQuery, JSP, Backbone.js, HTML, Java, JavaScript, Highcharts, Subversion, SQL, XML, CSS, Flex, MySQL, Ant, Web Applications, MVC, PHP
Education
Polytechnic University 2008 — 2010
MS, Computer Science, 3.7
Ganpat University 2004 — 2008
BTech, Information Technology
Securus Technologies June 2015 - Present
Archonix Systems / Securus Technologies, Inc. February 2010 - June 2015
Cross Current Corporation 1997 - 2010
Unisys 1984 - 1997
Education
Temple University 1980 — 1984
BBA, Business Administration
Regis High School, NYC 1976 — 1980
All Saints Catholic School
Securus Technologies April 2015 - Present
backgroundchecks.com October 2007 - March 2015
Skills
Background Checks, New Business Development, Team Building, Salesforce.com, Account Management, Recruiting, Training, Process Improvement, PowerPoint, Microsoft Excel, Outlook, Customer Service, Organizational..., Leadership Development, Employee Training, Team Leadership, Onboarding, Applicant Tracking..., CRM, Customer Satisfaction, Customer Service..., Direct Sales, Leadership, Sales Presentations, Sales Process, Talent Acquisition
Education
Prairie View A&M University
Marketing and Business Mangement
Anritsu 2014 - Present
Fujitsu Network Communications 2010 - 2014
Tektronix 2008 - 2010
Securus Technologies 2003 - 2008
Alcatel 1998 - 2003
Ericsson 1987 - 1998
Skills
Product Management, Go-to-market Strategy, Product Marketing, Telecommunications, Wireless, Competitive Analysis, VoIP, LTE, Product Lifecycle..., Product Launch, Strategic Partnerships, Sales Operations, Enterprise Software, Broadband, Marketing Communications, Ethernet, Business Intelligence, IP, Mobile Technology, Market Planning, Mobile Communications, Pricing Strategy, P&L Management, Software, Solutions Marketing, Carrier Ethernet, Product Planning, Cellular Communications, Pricing, Business Alliances, Wireless Broadband, Business Case, Field Marketing, Optical Network, OSS, Product Strategy, Product Life Cycle..., Mobile, Network Monitoring Tools, Network Performance..., Sales Support, Value Propositions, Value Proposition, Alliances, Cloud Applications, Test Assurance, Performance Management
Education
The University of Texas at Austin
BA, Computer Science
University of Dallas
MBA
The Lava Room Restaurant and Lounge November 2009 - Present
Vought Aircraft November 2008 - Present
Securus Technologies November 2003 - May 2009
EMC Mortgage 2002 - 2008
Schlumberger January 2002 - June 2003
Transamerica 2003 - 2003
PartMiner November 1999 - October 2000
May Department Stores August 1999 - October 1999
IBM Global Business Services March 1999 - August 1999
Nortel November 1997 - October 1998
Education
Ohio University 1992 — 1995
University of Cincinnati 1988 — 1989
Electrical Engineering
Sopheon September 2015 - Present
Securus Technologies June 2014 - September 2015
Ericsson January 2013 - August 2013
Garmin International July 2009 - August 2012
Rose-Hulman Institute of Technology January 2007 - May 2009
Pi Kappa Alpha February 2007 - March 2009
Kroger June 2008 - August 2008
Pi Kappa Alpha February 2006 - February 2007
Skills
Troubleshooting, Management, Analysis, Leadership, C, Project Management, Data Analysis, C++, Microsoft Excel, Process Improvement, Testing, Managerial Finance, Programming, Engineering, Budgets, SharePoint, Product Development, SQL, Python, Strategic Planning, QuickBooks, Project Planning, C#, Microsoft Office, Integration, Databases
Education
University of Kansas - Graduate School of Business 2012 — 2013
Master of Business Administration (MBA), Finance, General, 4.0
Rose-Hulman Institute of Technology 2005 — 2009
Bachelor of Science, Computer Engineering, 3.85
Bishop Seabury Academy 1999 — 2005
Securus Technologies October 2010 - Present
Skills
VoIP, Direct Sales, Contract Negotiation, Business Development, Call Centers, Account Management, Wireless, Training, Sales Operations, Team Leadership, Cross-functional Team..., Telecommunications, Customer Service, Customer Satisfaction, Salesforce.com, Management, Vendor Management, New Business Development, Sales, Leadership, Team Building
Education
State University of New York College at Brockport 1987 — 1992
Bachelor's degree, Business Administration, Management and Operations
Securus Technologies March 2008 - Present
Skills
Customer Satisfaction, Process Improvement, Quality Assurance, Teaching, Coaching & Development, Team Building &..., Instructional Design, Project Management, Mentoring & Team..., Visio, Training, Coaching, Performance Management, Team Leadership, Quality Management, Team Building, System Administration, Leadership, Customer Service, Operations Management, Vendor Management, VoIP, Telecommunications, Microsoft Excel, Business Analysis, Six Sigma, Team Management, Cross-functional Team..., CRM, Budgets, PMP, Outsourcing, Software Documentation, Change Management, Workforce Management, Management, Call Center, Business Process..., Strategic Planning, Program Management, Analysis, Wireless, Product Management, Customer Experience, Call Centers, Integration, Troubleshooting, SDLC, Project Planning, Access
Education
Northwood University 2009 — 2011
Bachelor of Business Administration, Management
Mountain View College 2006 — 2008
Associates of Applied Science in Business, Management
SMU 2001 — 2001
Unix system Administration Certification, Sun Solaris 8
Southwest Airlines August 2010 - Present
Securus Technologies November 2007 - January 2011
Education
The University of Texas at Dallas 2010 — 2012
Political Science
Hoirzon Massage and Wellness November 2011 - Present
Uncle Julio's Corporation March 2011 - June 2011
Securus Technologies May 2010 - February 2011
Education
Ogle School Hair Skin Nails-Dallas 2011 — 2011
Esthtician License, Esthetics
Securus Technologies June 2009 - October 2013
SimplexGrinnell December 2011 - 2012
BellSouth 2004 - 2006
XO Communications 1999 - 2002
Adelphia Business Soluctions 1997 - 1999
Hyperion 1997 - 1999
Telecove/ Adelphia 1997 - 1999
Southeastern Telecom 1993 - 1997
Skills
New Business Development, Solution Selling, Business Development, CRM, Leadership, Sales, Sales Operations, Selling, Telecommunications, Sales Management, Contract Negotiation, Customer Retention, Networking, Project Management, Account Management, Cloud Computing, Management
Education
Middle Tennessee State University 1987 — 1991
Smyrna High School
Craighead County Sheriff's Department August 2013 - Present
Craighead County Sheriff's Office December 2012 - Present
Tiger Correctional Services April 2012 - November 2012
Securus Technologies April 2010 - March 2012
Independence County January 2003 - April 2010
Independence County Sheriffs Office January 2000 - January 2003
Arkansas Eastman January 1995 - January 2000
Arkansas Law Enforcement Training Academy January 1994 - January 1995
City of Camden Police Department 1986 - 1994
Skills
Budgets, Microsoft Office, Advertising, Customer Service, Team Building, Recruiting, Sales, Customer Satisfaction, Account Management, Enforcement, Telecommunications, Management
Education
University of Central Arkansas 1975 — 1977
Southern Arkansas University
Image Dynamics May 2011 - Present
Two Corks and a Bottle July 2013 - June 2014
National Ovarian Cancer Coalition March 2010 - December 2010
Securus Technologies September 2007 - September 2009
Securus Technologies September 2007 - September 2009
Express Employment Professionals 2006 - 2007
Hotels.com January 2006 - June 2006
Atmos Energy February 2004 - August 2005
B'Nai B'rith Youth Organization March 2002 - April 2003
Skills
Fundraising, Customer Service, Employee Benefits, Training, Social Media, Leadership, Program Management, HRIS, Team Leadership, Event Management, Event Planning, Human Resources, Public Speaking, Recruiting, Microsoft Office, Coaching, Leadership Development, Organizational..., Employee Relations, New Hire Orientations, Strategic Planning, Team Building, Conflict Resolution, Performance Management, Staff Development, Executive Coaching, Employee Training, Workshop Facilitation
Education
The University of Texas at Dallas 1999 — 2001
B.A, Psychology
The University of Kansas 1994 — 1996
Securus Technologies August 2015 - Present
One Technologies September 2012 - August 2015
Agero January 2009 - September 2012
ATX Group January 2005 - December 2009
ATX Group January 2000 - January 2005
Skills
Microsoft Office, Mentoring, Customer Service, Windows 7, Siebel, Quality Assurance, Leadership, Operations Management, Training
Education
Rasmussen College 2015 — 2016
Bachelor of Science (BS), Computer Science
Tarrant County College 1999 — 2006
Bachelor of Applied Science (B.A.Sc.), Computer Science
Securus Technologies May 2015 - Present
Consulting Network Group September 2014 - Present
Sprint 2011 - 2014
Sprint Nextel 2000 - 2010
Xerox - Omnifax Division 1992 - 2000
Fujitsu Imaging Systems 1990 - 1992
Education
The University of Texas at Dallas
Bachelor's Degree, Concentration ~ Information Systems & Computer Technology
The University of Texas at Dallas
Certificate in Project Management
University of California, Irvine
Certificate in Project Management
Riverbed Technology June 2015 - Present
Private September 1996 - Present
Riverbed Technology January 2008 - June 2015
ATT-Callisma September 2007 - February 2008
Rivulet October 2006 - July 2007
Expand Networks May 2006 - September 2006
Securus Technologies June 2005 - May 2006
Foundry Networks 2000 - 2005
Lucent September 1999 - February 2000
International Network Services 1993 - 2000
Skills
Network Security, Data Center, Cisco Technologies, Network Architecture, VoIP, Network Design, Security, WAN, IP, Cloud Computing, TCP/IP, Switches, Unified Communications, Virtualization, Firewalls, Telecommunications, Routing, Managed Services, Wireless, MPLS, VPN, OSPF, Disaster Recovery, CCNP, BGP, Network Engineering, VMware, Networking, Routers, QoS, LAN-WAN, Load Balancing, Ethernet, Cisco IOS, Storage, Juniper, CRM, Wireless Networking, Network Administration, Professional Services, Pre-sales
Education
Southern Methodist University 1988 — 1989
Telecommunications Management
University of North Texas 1985 — 1987
BS, Computer Science
211 Group LLC February 2014 - Present
De La Rue March 2013 - October 2013
211 Group LLC June 2011 - March 2013
Texas Instruments October 2011 - January 2012
The Planet January 2009 - November 2010
HRSmart November 2006 - November 2008
University of Texas at Dallas November 2005 - November 2006
Securus Technologies March 2003 - November 2005
TXU April 2002 - March 2003
Jefferson Wells International September 2001 - March 2002
Skills
Software Project..., Project Management, Business Analysis, Process Improvement, Risk Assessment, Compliance Monitoring, Change Management, MS Project Server, MS Project, MS Office Suite of..., Visio, Business Process..., Cross-functional Team..., Business Process, Project Planning, Requirements Analysis, Microsoft Office, Software Documentation, Project Server
Education
The University of Texas at Dallas 1997 — 2002
M.S., Management Information Systems
Sul Ross State University
B.S., Accounting
Spine Team Texas December 2007 - Present
Securus Technologies July 2007 - November 2007
Securus Technologies May 2006 - July 2007
Securus Technologies November 2004 - May 2006
Education
University of North Texas 1994 — 1998
BBA
Midwestern State University 1993 — 1994
Securus Technologies October 2009 - Present
Securus Technologies May 2009 - October 2009
Radiant Systems Inc. July 2008 - February 2009
Great Notions August 2000 - July 2008
Great Notions March 1999 - August 2000
Data Stitch August 1996 - March 1998
Skills
Vendor Management, Technical Support
Education
Tarrant County College 1991 — 1992
Securus Technologies February 2012 - Present
Securus Technologies April 2010 - January 2012
Securus Technologies December 2006 - March 2010
FedEx Kinko's 2003 - 2006
Caremark 2003 - 2004
Compusa/Telvista 1999 - 2003
Skills
SDLC, Process Improvement, Call Center, Workforce Management, VoIP, Vendor Management, Cross-functional Team..., Integration, Customer Experience, Call Centers, Customer Service, Team Building, Software Documentation, Leadership, Strategic Planning, Product Management, Technical Support, Outsourcing, Visio, Program Management, SharePoint, Business Process, Telecommunications, Project Management, Troubleshooting, Business Analysis, CRM, Change Management, Avaya, Team Leadership, Management, Business Intelligence, Operations Management, Customer Satisfaction, Business Process..., ITIL, Wireless
Education
Mohawk College 1997 — 1999
Research Now September 2010 - Present
Securus Technologies January 2010 - September 2010
TD Ameritrade October 2008 - December 2009
AmeriPath March 2008 - October 2008
Freeman 2000 - March 2008
ThinkSpark (formerly Database Consultants Inc) March 1997 - December 2003
Southwest Airlines 1997 - 2000
Skills
Databases, Data Migration, Data Guard, Oracle, Data Warehousing, PL/SQL, Disaster Recovery, Performance Tuning, SQL, Oracle RAC, SQL Tuning, Security, IT Management, RMAN
Education
National Institute of Technology Surat 1991 — 1995
BS, Electronics
SVNIT 1991 — 1995
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Fertilizer
Life Time Fitness July 2013 - Present
Life Time Fitness August 2012 - Present
Life Time Fitness October 2009 - Present
Life Time Fitness June 2011 - July 2012
Life Time Fitness April 2011 - July 2012
MedAssets, Inc. April 2008 - June 2009
SECURUS Technologies February 2005 - February 2008
UT Southwestern Health Systems December 2003 - February 2005
EDS/NHIC February 2003 - November 2003
MATRIX Rehabilitation October 1997 - January 2003
Skills
Product Development, JAD, Program Management, RAD, Cross-functional Team..., SDLC, Information Technology, Product Management, Process Improvement, Training, Analysis, Functional Requirements, Agile Methodologies, Software Documentation, Lean Software..., Team Leadership, Healthcare, Strategic Planning, Software Development, Sales, Marketing, Management, Nutrition, Coaching
Education
Texas Woman's University 1993 — 1995
Bachelor of Science (B.S.), Human Biology
Stephen F. Austin State University 1988 — 1990
Securus Technologies November 2008 - Present
Education
Minnesota State University, Mankato
Building Hope Nevada January 2013 - Present
USO April 2012 - Present
Securus Technologies 2012 - Present
nakamoto group October 2011 - Present
Las Vegas Public Radio 1995 - Present
Las Vegas Chamber of Commerce 1991 - Present
Department of Corrections August 1987 - January 2011
Chamber of Commerce 1991 - 2009
Nevada Department of Corrections August 1987 - February 2007
Cherrywood III HOA 2005 - 2007
Skills
Government, Public Relations, Media Relations, Strategic Planning, Public Speaking, Administration, Policy, Non-profits, Team Building, Research, Fundraising, Program Development, Budgets, Community Outreach, System Administration, Coaching, Community Development, Nonprofits
Education
University of Illinois at Chicago 1968 — 1970
MSW, COMMUNITY ORGANIZATION
The Ohio State University 1962 — 1966
B.A., Sociology
Eventus Solutions Group April 2013 - Present
Eventus Solutions Group, LLC April 2013 - January 2014
Accenture May 2010 - March 2013
Securus Technologies May 2009 - April 2010
Accenture February 2005 - February 2009
EQUIP, a John Maxwell company 2002 - 2002
Skills
Project Management, Telecommunications, Business Analysis, Business Process..., Process Improvement, Management, Management Consulting, CRM, Consulting, Business Process, Leadership, Strategy, Change Management, Outsourcing, Call Centers, Business Intelligence, Performance Management, Team Building, Vendor Management, Strategic Planning, Team Leadership, Business Development, Integration, Operations Management, Customer Experience, Program Management, Cross-functional Team..., Customer Service, Training, Risk Management, Analysis, Project Planning, Budgets, Analytics, Business Strategy, Business Transformation, Leadership Development, Data Analysis, IT Strategy, SDLC, Process Engineering, Project Portfolio..., Start-ups, Business Planning, Team Management, Product Management, Requirements Analysis, Organizational..., Software Project..., PMO
Education
Southern Methodist University - Cox School of Business 2010 — 2010
Graduate Certificate, Business Analytics
Oklahoma State University 2000 — 2004
B.S., Business Management
Exeter Finance Corp August 2015 - Present
LISD July 2013 - June 2015
JPMorgan Chase February 2011 - April 2013
Securus Technologies August 2009 - February 2011
HSBC January 2001 - June 2009
Household International (now HSBC) 2001 - 2009
FairPoint Communications May 2000 - February 2001
Franklin Templeton 1997 - 2000
Skills
Instructional Design, Coaching, Training, Workshop Facilitation, Project Planning, Leadership, Employee Relations, Onboarding, Project Management, Recruiting, Program Management, Change Management, Analysis, Team Building, Management, Leadership Development, Strategic Planning, Team Leadership, Conflict Resolution, Performance Management, Business Process..., Employee Engagement, Training Delivery
Education
Texas Woman's University 2009 — 2013
Master of Teaching, Elementary Education and Teaching
San Francisco State University 1990 — 1994
Bachelor of Arts, Broadcast Electronic and Communication Arts
Solano Community College 1989 — 1991
Associate of Arts, Broadcast Communications
Heartland Payment Systems January 2012 - Present
Heartland Payment Systems July 2006 - January 2012
Securus Technologies May 2003 - June 2006
Skills
Microsoft SQL Server, SQL, SDLC, Requirements Analysis, Test Driven Development, Software Development, T-SQL, Visual Studio, Agile Methodologies, C#, .NET, Team Leadership, XML, Scrum, SSRS
Education
The University of Texas at Arlington 1998 — 2002
Bachelor of Science (BS), Management Information Systems, General
High Value Signs & Studio July 2014 - Present
The Brink's Company February 2011 - September 2013
Securus Technologies October 2008 - December 2010
Guaranty Bank December 2003 - May 2008
AEGON Direct Marketing Services (formerly JCPenney Direct Marketing Services) August 1999 - October 2003
JCPenney March 1997 - August 1999
El Paso Heat Transfer June 1994 - May 1996
Skills
Product Management, Cross-functional Team..., Direct Marketing, Product Marketing, Marketing, Product Development, Management, Team Building, Email Marketing, Integrated Marketing, Leadership, Business Development, B2B, Marketing Strategy, Brand Management, Market Research, Event Planning, Lead Generation, New Business Development, Sales Operations, Process Improvement, P&L Management, Market Planning, Project Management
Education
Southern Methodist University - Cox School of Business 1999 — 2002
MBA
The University of Texas at El Paso 1988 — 1993
BBA
Securus Technologies September 2014 - Present
Securus Technologies March 2013 - Present
City of Arlington August 2012 - April 2013
Self Employed Independent Consultant November 2011 - July 2012
Symantec May 2010 - October 2011
General Dynamics Information Technology February 2009 - May 2010
Strategic Business Systems March 2006 - January 2009
311th Signal Command 2008 - 2009
Dell 1999 - 2005
Dell 1999 - 2005
Skills
SAN, Virtualization, Data Center, EMC Storage, VMware, Storage, Storage Area Networks, Brocade, Disaster Recovery, VMware Infrastructure, Active Directory, Servers, Microsoft Exchange, CISSP, vSphere, Windows Server, Security, NAS, Cloud Computing, NetApp, iSCSI, High Availability, Enterprise Storage, Fibre Channel, Backup Solutions, CommVault, VMware ESX, Cluster, Storage Virtualization, Enterprise Architecture, Dell PowerEdge Servers, System Administration, Pre-sales, Business Development, Enterprise Software, Clariion & VNX, SAN Architect, VDI, ITIL, Netbackup, Storage Architecture, System Deployment, Business Continuity, Backup Exec, Storage Management, Hyper-V, Server Architecture, TCP/IP, Project Management, Sales
Education
University of Wisconsin-Eau Claire 1993 — 1994
MIS
San Antonio College 1990 — 1992
Computer Science
Securus Technologies August 2005 - Present
SOURCECORP August 2000 - August 2005
Neuberger, Quinn, Gielen, Rubin & Gibber July 1998 - July 2000
AAF-McQuay, Inc. July 1994 - July 1998
Education
University of Pennsylvania - The Wharton School 1997 — 1997
Advanced Management Program
Saint Louis University School of Law 1983 — 1986
J.D., Law
University of Illinois at Urbana-Champaign 1979 — 1983
B.S./Business Administration, Business
PayTel Communications, Inc. March 2014 - Present
Cash Bond Online, Inc. July 2011 - May 2013
Securus Technologies 2001 - 2011
Georgia Sheriffs' Association 1993 - 2001
Skills
Telecommunications, Wireless, VoIP, Account Management, Solution Selling, Business Development, Management, Salesforce.com, Sales Operations, Team Building, Sales, Direct Sales, Training, Sales Process, Call Centers, Strategic Partnerships
Education
The University of Georgia
Capital One August 2012 - Present
Securus Technologies April 2008 - August 2012
Nortel January 2004 - December 2007
Nortel Networks January 2000 - January 2004
Nortel January 1996 - January 2000
Skills
Capacity Management, Process Management, Project Management
Education
Texas A&M University-Commerce
BS in Computer Science & BS in Mathematics
Securus Technologies 2015 - Present
Children's Hospitals & Clinics May 2003 - March 2015
Achieve Healthcare Technologies 1998 - 2003
Shared Resource Management 1996 - 1998
Skills
Data Analysis, Healthcare, EMR, Public Speaking, Business Analysis, Process Improvement, Hospitals, Project Management, Training, Leadership, HIPAA, Nonprofits, Access, EHR, Research, Healthcare Management, Visio, Software Documentation, Strategic Planning, Healthcare Information...
Education
St. Catherine University
Master's degree, Theology/Theological Studies
University of Wisconsin River Falls
Bachelor's degree, Elementary Education & Reading/Language Arts
Santander Consumer USA Inc. March 2015 - Present
Neovia Logistics November 2014 - March 2015
Brinks Inc September 2012 - October 2014
XO Communications April 2005 - October 2012
Securus Technologies 2003 - 2005
WorldCom Broadband Solutions 2000 - 2003
Weblink Wireless 1996 - 2000
Skills
Security, Network Security, Network Architecture, Information Security, Information Security...
Education
Mississippi State University 1990 — 1995
BS, Electrical Engineering
ESPN June 2015 - Present
Securus Technologies August 2012 - May 2015
Oracle May 2006 - September 2012
Highline Data August 2005 - May 2006
Petco June 2001 - August 2005
United States Marine Corps May 1980 - August 1985
Skills
Oracle, SQL, Data Warehousing, PL/SQL, ETL, Database Design, Performance Tuning, Databases, Software Development, Shell Scripting, Software Documentation, Linux, Unix, Enterprise Software, Data Modeling, Unix Shell Scripting, Data Warehouse..., Business Intelligence, Toad, SQL Tuning, Oracle RAC
Education
San Diego State University-California State University 2001 — 2001
Professional Certificate, Client-Server Technology
University of Wisconsin-Madison 1976 — 1980
B.S., Statistics
Vendera Resources July 2015 - Present
Red Mountain Resources July 2013 - July 2015
Forrest A. Garb & Associates, Inc August 2011 - July 2013
Securus Technologies March 2009 - July 2011
Texas Instruments May 2004 - February 2009
Skills
PHDWin, Reservoir Engineering, Aries, Gas, Access, Upstream, SQL, Microsoft Office, MS Project, Petroleum Engineering, Petroleum, Manufacturing, Troubleshooting, Visio, Engineering, Databases
Education
Panjab University 1998 — 2002
Bachelor's, Computer Science
Securus Technologies September 2014 - Present
Telvista Inc. March 2013 - September 2014
Pinnacle Technical Resources July 2011 - July 2012
Telvista September 2010 - July 2011
Safeguard Business Systems April 2007 - July 2009
Home Depot Call Center, September 2006 - March 2007
Intracorp , Inc December 2003 - June 2006
Regulus Inc October 2002 - October 2003
World Com/ MCI August 2000 - June 2002
Skills
Accounts Receivable, Accounts Payable, Order Management, Customer Service, Microsoft Office, Telecommunications, Teamwork, Logistics, Software Documentation, Human Resources, Medical Terminology, Retail, Pricing, Training, Forecasting, Process Improvement, Technical Support, Payroll, Databases, Customer Satisfaction, Access, ERP, Invoicing, Account Management, SAP, Purchasing, Management, SQL, Call Centers, Oracle Applications, Inventory Management, Analysis, Sales, Outlook, SAP R/3, Inventory Control, Lotus Notes, PeopleSoft, Filing, Microsoft Excel, Time Management, Leadership, Vendor Management, Team Leadership
Education
Nashville State Technical
Certificate in Computer Operations, Computer Operations
The University of Memphis
56 hours toward a BS of Business Management, Business Management
Securus Technologies January 2010 - Present
NEC Corporation of America January 2001 - March 2009
Protection One August 1996 - January 2001
Skills
Call Center, Telecommunications, Customer Service, Project Management, Team Leadership, Customer Satisfaction, Account Management, Coaching, Process Improvement, Management, Troubleshooting, Call Centers, Vendor Management, Performance Management, Time Management, Team Building, Workforce Management, Training, CRM, Customer Experience, Cross-functional Team..., Quality Assurance, Leadership, PeopleSoft, Operations Management
Education
Northwood University 1987 — 1991
BBA, Business Management
FareCompare.com February 2014 - Present
University of Texas Southwestern Medical Center September 2008 - February 2014
Robert Half Technology September 2008 - December 2008
Securus Technologies September 2005 - September 2008
Internet America May 2000 - September 2005
Lubbock Christian University January 1999 - December 1999
Skills
Troubleshooting, Servers, System Administration, Red Hat Linux, Networking, Linux, Switches, Network Administration, Technical Support, Databases, Active Directory, Routers, Splunk, RHN Satellite, Software Documentation, TCP/IP, Unix, RHCT, RHCSA, Project Management, Management, Disaster Recovery, Business Intelligence, Enterprise IT Strategy, Data Center, Process Improvement, IT Management
Education
The University of Texas at Dallas 2015 — 2017
Master of Business Administration (M.B.A.)
The University of Texas at Dallas 2011 — 2013
BS, Management Information Systems
Collin College 2009 — 2011
AA, General Studies; Business and Visual Arts
Lubbock Christian University 1999 — 2000
Computer Science
Securus Technologies May 2013 - Present
Presence Inc October 1998 - December 2012
Sage Telecom February 2002 - November 2005
US ONE Communications April 1994 - April 1998
LDDS WorldCom March 1990 - April 1994
Skills
Financial Analysis, Telecommunications, Wireless, Strategic Partnerships, Vendor Management, VoIP, IP, Forecasting, Start-ups
Education
Rice University 1970 — 1974
Physics / Fine Arts
Alcon 2013 - 2014
Alcon Laboratories, Inc. June 2006 - July 2013
Securus Technologies 1998 - 2006
Skills
Event Planning, Project Management, Customer Service, Customer Satisfaction, Leadership, Vendor Management, Training, Software Documentation, Call Centers, Advertising, Cross-functional Team..., Account Management, Management, Troubleshooting, Process Improvement, Budgets, Product Launch
Education
Texas Wesleyan University 2006 — 2010
Bachelor, Mass Communications, Advertising/Public Relations
Volt October 2008 - September 2009
Securus Technologies February 2005 - 2008
Education
Sacramento City College
AA
Dallas County District Attorney's Office February 2011 - Present
McLennan County Criminal District Attorney's Office November 2009 - February 2011
Callejo & Callejo August 2009 - November 2009
SMU, Criminal Justice Clinic August 2008 - May 2009
American Civil Liberties Union of Texas June 2008 - August 2008
Securus Technologies July 2007 - October 2007
162nd Civil District Court June 2007 - July 2007
Education
Southern Methodist University Dedman School of Law 2006 — 2009
Juris Doctor, Law
University of Texas at
Bachelor of Arts, Political Science
Fujitsu Network Communications September 2008 - Present
Securus Technologies September 2006 - September 2008
Comcast April 2006 - September 2006
Fujitsu Network Communications January 2001 - April 2006
Volt Information Sciences February 2000 - January 2001
Cybermesa Computer Systems October 1999 - February 2000
Los Alamos National Laboratory June 1997 - September 1998
Energetic Materials Research and Test Center July 1996 - June 1997
AOL December 1996 - January 1997
Skills
Troubleshooting, VoIP, Software Engineering, SONET, DWDM, Ethernet, Electronics, SDH, Unix, Servers, Telecommunications, PHP, Java, C, C#, .NET, Migrations, NOC, Implementation, Virtualization, IP, Data Migration, Wireless, Technical Support, Perl, Testing, TCP/IP, Networking, Switches, Optical Fiber, Network Engineering, Network Design, Carrier Ethernet, LAN-WAN
Education
University of Phoenix
Bachelor of Science (B.S.), Information Technology - Software Engineering
The University of New Mexico
Computer Science
New Mexico Tech
Computer Science/Electrical Engineering
e-Rewards September 2010 - Present
Securus Technologies May 2008 - May 2011
Transcom Enhanced Services December 2000 - May 2008
Verizon 1997 - 2000
Skills
Accounting, General Ledger, Forecasting, Financial Reporting, Financial Analysis, Finance, Sarbanes-Oxley Act, Cash Management, Global Cash Management
Education
The University of Dallas 1998 — 2006
MBA - Corporate Finance and Master of Management - IT and Telecom, Banking and Corporate Finance
DaVita Kidney Care October 2014 - Present
West IP Communications October 2012 - October 2014
Mosaic Sales Solutions / Acosta Marketing Group April 2012 - November 2012
Securus Technologies April 2008 - May 2012
Securus Technologies May 2003 - April 2008
Evercom Systems Inc. June 1999 - May 2003
Skills
PMP, Agile, Six Sigma, SQL Server, ITIL, SharePoint, SharePoint Designer, MS Project, Windows Azure, Business Process..., CMMI, Balanced Scorecard, Lean Operations, Quality Management, Capital Budgeting, Operational Excellence, Service Delivery, IT Service Management, Earned Value Management, Performance Metrics, Project Management, Change Management, DMAIC, PDCA, 5S, ITIL Service Strategy, Agile Methodologies, Microsoft SQL Server, Certified ScrumMaster, Scrum, Telecommunications, Networking, IP, System Deployment, Integration, VoIP, Management, Technical Support, Program Management, Vendor Management, WAN, Software Development, Analysis, Databases, SDLC, Cross-functional Team..., Testing, Visio, Process Improvement, PMO
Education
University of Oklahoma 2012 — 2015
Master's degree, Administrative Leadership
Northeastern University
BS, Management
University of Oklahoma
Information Technology
Securus Technologies December 2007 - Present
Securus Technologies December 2007 - Present
Securus Technologies December 2007 - Present
Securus Technologies December 2007 - Present
Laquinta Management Svc February 2007 - July 2007
ExcellerateHRO October 2005 - December 2006
ExcellerateHRO September 2004 - October 2005
ExcellerateHRO August 2003 - September 2004
ExcellerateHRO September 2002 - August 2003
ExcellerateHRO August 2001 - September 2002
Skills
Vendor Management, Telecommunications, Call Center, VoIP, Process Improvement, Wireless, Business Process..., Product Management, Team Building, Cloud Computing, Direct Sales, Integration, Operations Management, ITIL, SIP, Managed Services, Customer Satisfaction, Sales Management, Team Leadership, Management, Solution Selling, Account Management, Business Analysis, Cross-functional Team..., Unified Communications, Change Management, Sales, Leadership, Project Management, Program Management, CRM, SaaS, Call Centers, Sales Operations, Customer Retention, Start-ups, Outsourcing, Strategic Partnerships, Salesforce.com, Sales Process, Forecasting, Contract Negotiation, Business Development, Enterprise Software, Pricing, Mobile Devices, Competitive Analysis, Business Intelligence, Data Center, Networking
Education
Saint Leo University 2006 — 2008
MBA
Saint Leo University 2000 — 2006
B.A.
Securus Technologies March 2014 - Present
Securus Technologies May 2011 - March 2014
Securus Technologies May 2008 - May 2011
Securus Technologies January 2005 - May 2008
Securus Technologies May 1999 - January 2005
Qwest Communications May 1998 - December 1998
Skills
Software Installation, Field Service, Telecommunications, Troubleshooting, Technical Support, IP, Networking, VoIP, Routers, Switches, Telephony, Call Centers, TCP/IP, Vendor Management, Wireless, LAN-WAN, Computer Network..., Cisco Technologies
Education
Northern Arizona University 2007 — 2015
BAILS, Sociology of Law; Minor in Buisness computing
University of Arizona
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Securus Technologies May 2012 - Present
CONEXIS March 2009 - May 2012
Mannatech Incorporated April 2008 - September 2008
Skills
Avaya Communication..., Avaya ASA, Avaya IP Telephony, Avaya Aura, Avaya AES, Avaya Technologies, Contact Centers, Call Centers, Call Center..., Verint, Uptivity Call Recording, Oracle Applications, Oracle Right Now, Oracle CRM, Avaya EMC, Avaya Gateway, XMedius Fax, Video Conferencing, Audio Conferencing, CTI, Project Planning, Vendor Relations, VPN, Help Desk Support, Telecommunications, Telephony, ACD Management, Call Routing, VoIP, H.323, SIP Trunking, Active Directory, Fax over IP, Software Documentation, SharePoint
Education
Texas A&M University-Commerce 1995 — 2000
Business, Management, Marketing, and Related Support Services
Grand Prairie High School 1992 — 1995
High School Diploma
Huawei Technologies, USA March 2011 - December 2012
Securus Technologies February 2007 - December 2010
Ericsson, Inc September 2001 - December 2003
Ericsson, Inc March 1994 - October 2001
Skills
Purchasing, Contract Negotiation, Negotiation, Vendor, Wireless, Contract Negotiations, Vendor Management, Vendor Relations, Contract Management, Procurement, Telecommunications, Outsourcing, Sourcing, Supplier Management, Team Leadership, Supply Management, Global Sourcing, Project Planning, RFP, Management, Supply Chain, Leadership, Budgets, Cross-functional Team..., Strategic Sourcing, Strategy, Inventory Management, Forecasting, Pricing, Quality Management, Supplier Evaluation, Product Management, Six Sigma, MRP, Process Improvement, Operations Management, Logistics, Supplier Negotiation, Materials Management, Business Process..., Product Development, Program Management, ERP, Continuous Improvement, Supplier Development, P&L Management, Change Management, Manufacturing, Project Management
Education
The University of Texas at Dallas
BA, Business, Sociology
Securus Technologies December 2014 - Present
EF Johnson Technologies July 2011 - December 2014
McGladrey December 2010 - July 2011
BKD, LLP June 2007 - December 2010
Durbin and Company January 2005 - June 2007
Skills
US GAAP, Revenue Recognition, SEC filings, GAAP, CPA, Auditing, Internal Controls, Accounting, Financial Statements, External Audit, Sarbanes-Oxley, Assurance, Financial Audits
Education
Texas Tech University
Accounting
Bank of America August 2011 - Present
Securus Technologies October 2008 - August 2011
Expedia.com/ Hotels.com January 2007 - May 2008
Capgemini Energy November 2004 - January 2007
McAfee Security August 2004 - November 2004
XO Communications June 2001 - May 2004
Skills
SDLC, Agile Methodologies, Vendor Management, Requirements Analysis, Software Project..., PMP, Business Analysis, Agile Project Management, Scrum, Telecommunications, Visio, Process Improvement, Oracle, Business Intelligence, IT Strategy, Testing, SOA, Integration, ITIL, Solution Architecture, SharePoint, Program Management, Enterprise Architecture, Cloud Computing, Project Portfolio..., Data Warehousing, MS Project, Microsoft SQL Server, Web Services, .NET, Data Modeling, IT Service Management, IT Management, SSIS, Databases, PMO, Project Management, System Deployment, Cross-functional Team..., Systems Analysis, Java, Spring, Disaster Recovery, Database Design, Software Documentation, Outsourcing, IT Operations, Unix, Six Sigma
Education
Sam Houston State University 1992 — 1995
Masters, Computer Science
Brown Traffic Equipment August 2013 - Present
Self Employed Insurance Consultant October 2009 - August 2013
Securus Technologies August 1990 - January 2009
Skills
Direct Sales, Account Management, Customer Service, Sales, Public Speaking, Solution Selling, Salesforce.com, Sales Management, Sales Operations, Customer Satisfaction, Sales Process, Cold Calling, Call Centers, New Business Development, Customer Retention, Team Leadership, Telecommunications, Strategic Partnerships, Management, Strategic Planning, Team Building, Leadership, Marketing, Marketing Strategy
Education
Texas Tech University 1979 — 1983
Bachelor of Science, Agricultural Education
Securus Technologies January 2009 - December 2009
George L. Lewis Attorney May 2008 - December 2008
CoreStaff, Volt Temporary Agencies February 2006 - March 2008
Texas Instruments November 2005 - February 2006
M.D. Technologies November 2001 - May 2004
U.S. Imaging May 2000 - May 2001
Skills
10 Key, Access, Accounting, Accounts Payable, Call Centers, Clerical Skills, Customer Service, Data Entry, Filing, Insurance, Invoicing, Management, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint
Education
National Institute of Technology
Pharmacy Technician
The American National Bank of Texas February 2010 - Present
Securus Technologies May 2009 - February 2010
AT&T, Lucent Technologies, Tyco Electronics, Lineage Power August 1990 - January 2009
Tyco Electronics Power Systems 2001 - 2009
Education
Texas A&M University-Commerce 2004 — 2007
BAAS, Human Resources
getaroom.com July 2013 - Present
Securus Technologies April 2013 - July 2013
VCE, the Virtual Computing Environment Company February 2013 - April 2013
AT&T October 1999 - January 2013
Skills
Telecommunications, Unix, Linux, Disaster Recovery, Project Management, Software Project..., Program Management, Team Leadership, Process Improvement, System Administration, Microsoft Office, Managed Services, Software Development, Java, Databases, SDLC, SQL
Education
Texas A&M University-Commerce 1998 — 1999
Master, Computer Science
Serco May 2014 - Present
Securus Technologies March 2003 - June 2010
Abacus Communications 2001 - 2002
Aegis Communications 1991 - 2001
Skills
Cross-functional Team..., Leadership, Project Management, Training Manuals, Training Management, Business Management..., Team Leadership, Client Development, Client Relations Skills, Customer Satisfaction, Long-term Customer..., MS Project, Quality Assurance, Quality Management, Software Documentation, Training, Management, Troubleshooting, Testing, Analysis
Education
Stephen F. Austin State University 1982 — 1995
BA, Criminal Justice (pre law) Sociology, Psychology
Rent-A-Center March 2015 - Present
Securus Technologies March 2012 - March 2015
CONEXIS March 2009 - March 2012
CONEXIS November 2008 - March 2009
Time Warner Cable August 2004 - September 2008
Veritude LLC December 2003 - August 2004
Skills
Call Centers, Analysis, Management, Data Analysis, Customer Service, Training, Process Improvement, Vendor Management, Project Management, Call Center, Human Resources, Benefits Administration, Outlook, Coaching, Employee Benefits, PeopleSoft, Software Documentation, Business Analysis, Team Building, Team Leadership, Sales
Education
University of North Texas, Denton 2000 — 2003
Bachelor of Arts (BA), Biology, Sociology
Prairie View A&M University 1998 — 2000
Bachelor of Arts (BA), Biology, General
Securus Technologies February 2003 - Present
TXU Corporation November 2000 - January 2003
TXU Corporation November 1999 - December 2000
TXU Corporation May 1998 - November 1999
Skills
Analysis, Forecasting, Project Planning, Process Improvement, Customer Satisfaction, Management, Leadership, Pricing, Microsoft Excel, Business Analysis, Team Leadership, Account Management, Financial Analysis, Telecommunications, Software Documentation, Access, Strategic Planning, Product Management, Project Management, Team Building, Change Management, Excel, Troubleshooting, Data Analysis, Cross-functional Team..., Business Process...
Education
The University of Texas at Arlington - College of Business Administration
MBA - Management, BBA - Accounting
Citrix February 2014 - Present
Securus Technologies September 2012 - May 2013
eInfochips June 2008 - July 2011
eInfochips January 2008 - May 2008
Skills
C, Linux, Embedded Linux, Embedded Software, C++, Eclipse, Programming, Debugging, Microcontrollers, Android, Testing, Databases, Shell Scripting, Data Structures, Perl, RTOS, Linux Kernel, Python, Java
Education
The University of Texas at Dallas 2011 — 2013
MS, Computer Science
Vishwakarma Govt. Engineering College, Chandkheda 2004 — 2008
B. E., Computer Engineering
Divine Buds English School 1991 — 2004
Securus Technologies 2015 - Present
Heartland Payment Systems July 2011 - January 2015
Skills
SDLC, Agile Methodologies, Business Analysis, Requirements Analysis, Software Project..., Vendor Management, Team Building, Process Improvement, Management, Strategic Planning, Leadership, Customer Service, Software Documentation, Software Development, Team Leadership, Program Management
Education
University of Southern Mississippi
BS, Computer Science
University of Southern Mississippi
BSBA, Business Administration and Management, General
Keller Williams Dallas Preston Road May 2015 - Present
Securus Technologies June 2014 - April 2015
Securus Technologies December 2010 - May 2014
Encompass Home Health February 2010 - December 2010
Jordan Health Service April 2009 - February 2010
Lineage Power June 2000 - April 2009
Skills
Product Management, Product Marketing, Telecommunications, Cross-functional Team..., Competitive Analysis, Product Development, Product Launch, Business Development, Wireless, Vendor Management, Product Lifecycle..., Go-to-market Strategy, Management, Strategy, Mobile Devices, Marketing Strategy, Project Management, Account Management, Market Analysis, Program Management
Education
Texas A&M University-Commerce 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management
Texas A&M University-Commerce 1996 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
SynteractHCR January 2013 - Present
InSight Health Corp. October 2008 - September 2012
Securus Technologies April 1998 - June 2008
Deloitte January 1995 - April 1998
Skills
IPO and Debt/Equity..., M&A experience, Strategic Planning, Debt Restructuring, Start-ups, Turnaround Experience, Capital Budgeting, Procurement, Lobbying, Regulatory Affairs, SEC filings, ERP and Other Systems..., Intellectual Property, Business Intelligence, Risk Management, Sarbanes-Oxley Act, Human Resources, Healthcare, Telecommunications, Software Development
Education
Texas Christian University 1985 — 1989
Bachelor of Science (BS), With Honors, Accounting
Securus Technologies 2011 - Present
Scott County 2001 - 2011
McLeod County 1990 - 2001
Skills
Certified Jail Manager..., Customer Service, Microsoft Office, Strategic Planning, Leadership, Project Planning, Team Building, Management, Negotiation, Account Management, Sales Operations, Telecommunications, Customer Satisfaction, Direct Sales
Education
North Dakota State University
Bachelor of Arts (B.A.), Humanities and Social Science
State Farm March 2015 - Present
Neovia Logistics May 2014 - Present
Associa July 2013 - November 2013
Securus Technologies January 2013 - July 2013
XO Communications May 2000 - November 2012
Excel Communications November 1998 - May 2000
Skills
Testing, Quality Assurance, Business Analysis, SQL, Analysis, Telecommunications, 10 Key, Data Analysis, Data Entry, Telecommunications..., Billing Systems, Unix, Customer Service, Call Centers, Data Migration, Interviews, Databases, Integration, Management, Networking, Process Improvement, Project Management, SDLC, Training, Vendor Management
Education
Texas Woman's University
B.S, Business Administration/Computer Science
Securus Technologies 2014 - Present
Overhead Door Corporation August 2013 - June 2014
Verizon Business 2010 - 2012
CoreLogic January 2008 - July 2010
Cartus 2007 - 2008
CoreLogic 2004 - 2007
Citi 2003 - 2004
Verizon 2001 - 2002
AT&T 1998 - 2001
Skills
Customer Service (12..., Real Estate Services (5..., Telecommunications (6..., Business to business, Business to consumer, Management feedback, Organizational skills, Quality assurance, Escalated issue handling, Troubleshooting, 35 wpm, Honor client demands..., Strong analytical skills, Strong business..., Diffusing irate..., High volume customer..., Information..., Multi-tasking, Attentive to detail, Professional attitude, Telecommunications, Quality Assurance, Networking
Education
Mary Holmes College
Associate's Degree
Mississippi State University
Business Info Systems
Mississippi State University
Business Info Systems
Global Tel*Link / Cooper Communications Group March 2015 - Present
RaceTrac Petroleum September 2014 - March 2015
South Coast Beverage Service March 2014 - September 2014
Global Tel*Link / Cooper Communications Group January 2012 - December 2013
Peak Systems, Inc. May 2010 - April 2011
AT&T October 2009 - April 2010
CompuVision Systems April 2007 - October 2009
Securus Technologies May 1997 - March 2007
T-NETIX February 1995 - May 1997
AloeCorp June 1992 - July 1994
Skills
Telephony, Computer Hardware, Microsoft Excel, Troubleshooting, Information Technology, Ticketing Systems, Telecommunications, TCP/IP, Customer Service
Education
Texas State Technical College 1987 — 1990
Associate's degree, Computer Science
La Feria High School 1982 — 1986
High School Diploma
Plano Sports Authority 2006 - Present
Securus Technologies May 2015 - August 2015
Securus Technologies December 2014 - January 2015
Securus Technologies June 2014 - August 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Social Media, Event Planning
Education
Texas A&M University at Galveston 2013 — 2016
Bachelor's Degree, Maritime Administration, 3.2