Terminix Company
Industry: Pest control company
DescriptionTerminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 22 countries around the world. It is a subsidiary of ServiceMaster Global Holdings, Inc. Headquarters: Memphis, Tennessee, United States Parent organization: ServiceMaster Number of employees: 8,500 Revenue: 1.45 billion USD (2015) Founder: E.L. Bruce Founded: 1927, Memphis, Tennessee, United States
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Terminix Employees
Terminix January 2015 - Present
Azusa Pacific University May 2014 - September 2014
Skills
Research, Public Speaking, PowerPoint, Microsoft Office, Fundraising, Event Planning, Microsoft Word, Community Outreach, Nonprofits, Social Media, Event Management, Customer Service, Social Networking, Leadership, Time Management, Facebook, Data Entry, Management
Education
University of California, Santa Cruz 2010 — 2013
Bachelor's degree, Anthropology
Citrus College 2008 — 2010
Associate's degree, Humanities/Humanistic Studies
Terminix July 2013 - Present
Bank of America January 2013 - July 2013
Burlington Stores, Inc. March 2009 - March 2013
Skills
Customer-focused Service, Clerical Skills, Computer Hardware, Customer Retention, Customer Satisfaction, Teller Operations, Loss Prevention, Customer Service, Sales, Customer Experience
Education
D G Erwin Technical Center 2012 — 2012
Computer Systems Networking and Telecommunications
Armwood High School 2007 — 2010
High School/Secondary Diplomas and Certificates
Knox Pest Control April 2014 - Present
Terminix April 2011 - March 2014
turnaround christian center 2010 - 2010
Family Dollar 2009 - 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, PEST, Pest Control, Sales, Cashiering, Customer Experience, Customer Retention, Microsoft Office
Education
Columbus State University 2009 — 2011
MIke-sell's Potato Chip Company December 2005 - October 2012
Tom's Snack Foods Inc. February 2002 - December 2005
Terminix January 2001 - January 2002
Otis Spunkmeyer March 1999 - October 2000
Pepperidge Farm August 1998 - March 1999
PepsiCo - Frito Lay May 1982 - August 1998
Skills
Retail, Business Development, Strategy, Management, P&L Management, Sales Management, Product Development, Sales, Grocery, Key Account Development, Budgets, Profit, P&L, Pricing, Direct Store Delivery, Business Planning, IRI, FMCG, Market Planning, National Accounts, Key Account Management, Trade Marketing, Consumer Products, Distributors, Shopper Marketing, AC Nielsen, Nielsen, Spectra, Sales Operations, Categorization, Retail Category..., Food, Beverage Industry, Customer Insight, Private Label, Wholesale, Pricing Strategy, Sales Growth, Merchandising, Forecasting, Distributed Team..., Sales Presentations, CPG Industry, Brand Management, Competitive Analysis, Alcoholic Beverages, Food Industry, Beer
Education
Eastern Illinois University
B.S. is Business Double Major in Personnel Management/Marketing
Terminix October 2014 - Present
Waves of Grace Inc. March 2009 - Present
Xibeo June 2012 - October 2014
Multnomah University April 2011 - June 2012
Frito Lay June 2006 - April 2011
Skills
Teaching, Leadership Development, Community Outreach, Preaching, Non-profits, Fundraising, Coaching, Event Planning, Team Building, Volunteer Management, Customer Service, Strategic Planning, Leadership, Biblical Studies, Career Counseling, Advertising, Public Speaking, Project Management, Trade Shows, Nonprofits, Public Relations, Training, Social Networking, Organizational...
Education
Concordia University-Portland 2013 — 2014
Master of Education (MEd), Teaching English as a Second or Foreign Language/ESL Language Instructor and Biblical Literacy
Grace College and Seminary 2012 — 2013
Master of Arts (M.A.), Ministry Studies
Multnomah Bible College 2009 — 2010
Bachelors of Science, Leadership and Ministry
Bug Guys Pest Control May 2010 - Present
Terminix January 2005 - May 2010
Skills
Residential and..., Termite Control, Fly Control, Rodent Control, Bird Control, Gopher and Mole Control, Critter Control, Termite, Irrigation, Pest Control, Rodents
Education
Colby Community College 1995 — 1996
Associate of Science (A.S.), Chemistry
Cunningham High School 1989 — 1993
Associate of Science (A.S.), Chemistry
Service Linen Supply/MediCleanse October 2015 - Present
Terminix October 2012 - Present
Lake Oswego Police Department July 2007 - October 2012
Manzanita Department of Public Safety June 2003 - July 2007
Skills
Direct Sales, Account Management, Service Management, Professional Services, Project Management, Social Media, Investigative Reporting, Case Managment, Police Instructor, Police Training, Police Officers, First Aid, Cpr Certified, Customer Service, Leadership, Public Speaking, Sales, Strategic Planning, Event Planning, Management, New Business Development, Negotiation, Sales Management
Education
Portland State University 2000 — 2002
Bachelor of Science (BS), Administration of Justice
Clackamas Community College 1993 — 2000
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Self Employed September 2014 - Present
Maverick Helicopters May 2007 - August 2014
Terminix April 1998 - January 2006
Skills
Payroll, Accounting, Administration, Account Reconciliation, Data Entry, Management, Invoicing, Auditing, Journal Entries, Microsoft Excel, Microsoft Office, Accounts Payable, Team Leadership, Time Management, Supervisory Skills, Training, Team Building, Strategic Planning, Customer Service, Inventory Management, Project Planning, Outlook, Bookkeeping, General Ledger, QuickBooks, Accounts Receivable, Insurance, Financial Reporting, Spreadsheets, Office Management, Problem Solving, Customer Satisfaction, Customer Retention, Document Drafting, Claims Handling
Education
Community College of Southern Nevada 2009 — 2010
College Credit, Accounting 2, A
Community College of Southern Nevada 2007 — 2008
College Credit, Accounting1, A-
Cloverdale High School 1977 — 1981
Diploma, English, History, Economics
Target April 2014 - Present
DeVry University June 2013 - March 2014
DeVry University July 2011 - June 2013
DeVry University November 2009 - January 2011
Terminix August 2008 - October 2009
New York Jets April 2004 - February 2005
Skills
•Self-motivated,..., Salesforce * DeVry..., •Superior..., Enrollment Management, Customer Satisfaction, Customer Service, Sales Presentations, Leadership, Microsoft Office, Salesforce.com, Strategic Planning, Leadership Development, Campus, Marketing, Recruiting, Training, Admissions, Resume Writing, Team Leadership, Student Affairs, Management, Staff Development, Time Management, Higher Education, Student Financial Aid, Student Recruiting, Academic Advising, Retaining Customers, Career Counseling, Microsoft Excel, Public Speaking, Adult Education, Teaching, Student Engagement, CampusVue, Student Counseling, Academic Administration, Career Development, Student Development, Customer Retention
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Chapman University 2001 — 2004
Bachelor of Arts (BA), Broadcast Journalism
Beacon Hill Staffing Group September 2013 - Present
Robert Half International January 2007 - September 2013
Terminix April 2003 - January 2007
Skills
Accounting, Temporary Staffing, Finance, Applicant Tracking..., Recruiting, Talent Acquisition
Education
Drury University 1997 — 2001
Bachelors, Business Administration
Arlington Yoga at Leath Chiropractic September 2014 - Present
MiMi Yogini March 2014 - Present
Sewing Boldly January 2010 - Present
Better Bodies Yoga May 2014 - May 2015
FedEx December 2014 - April 2015
Terminix July 2014 - November 2014
Mind Over Data, LLC October 2012 - March 2014
Yusen Logistics (Americas) Inc August 2009 - October 2012
Robert Half Technology August 2007 - August 2009
ServiceMaster August 2007 - August 2009
Skills
Captivate, SharePoint, Microsoft Office, Dreamweaver, WebEx, RoboHelp, InDesign, Visio, Software Documentation, Process Improvement, Business Analysis, Software Implementation, Quality Assurance, Technical Writing, Adobe Acrobat, Integration, E-Learning, Training, Testing, Project Management, Management, Business Process, SDLC, Requirements Gathering, MS Project, Business Process..., Certified Scrum Master..., Software Project...
Education
Union University 1995 — 1997
BA, Spanish
Delta State University 1989 — 1992
BS, Elementary Education
St. Andrew's Episcopal School 1983 — 1987
Diploma
Clinton High School 1983 — 1986
Yazoo City, MS Schools 1976 — 1982
Sarica Manufacturing Company January 2012 - Present
Business Equipment Company July 2011 - December 2011
Terminix August 2009 - July 2011
Petland January 2009 - August 2009
Aldi Foods October 2008 - January 2009
Skills
Customer Service, Sales, Supply Chain, Manufacturing, Logistics, Negotiation, Contract Negotiation, Microsoft Excel, Microsoft Office, Business Development, Microsoft Word, Project Planning, Process Improvement, PowerPoint, Inventory Management, Inventory Control, Purchasing, Continuous Improvement, Pricing, Revenue, Forecasting, Outside Sales, Account Management, Qualifying Prospects, Customer Satisfaction, Customer Retention, Loss Prevention, New Business Development, Supply Chain Management, Sales Management
Education
Urbana University 2011 — 2015
Bachelor's degree, Business Managment & Accounting
Brevard Community College 2010 — 2011
N/A, Business Managment
Urbana High School 2004 — 2008
High School
Terminix Sales ConsultantPillar Hotels and ResortsJuly 2012 - March 2013
Southwest Airlines March 1994 - October 2006
Skills
Hotel Management, Hospitality Industry, Revenue Analysis, Hotels, Hospitality Management, Marketing, Public Speaking, Management, Event Planning, Sales, Training
Education
Everest College-Phoenix
Terminix January 2014 - Present
LOCAL BUSINESS ROCKSTAR October 2013 - March 2014
Az Laser Skin Rejuvenation Center January 2013 - January 2014
Walt Disney World September 2012 - January 2013
Seacret Direct May 2012 - August 2012
The Saguaro Hotel October 2011 - March 2012
Massage Envy August 2010 - October 2011
Skills
Spanish, Hospitality, Cpr Certified, Guest Service, Guest Satisfaction, Hotels, Front Office, Customer Service, Customer Relations, Opera, Microsoft Office, Grand Openings, Administration, Payroll, Scheduling, Staff Training, Call center start-up, Network Marketing, Internships, Human Resources, Process Scheduler, Receptionist Duties, Travel, Communication Skills, Training, Spa, Medical Terminology, Aesthetics, Beauty Industry, Sales, Customer Satisfaction, Marketing, Social Networking, Event Planning, Leadership, Social Media, Social Media Marketing, Web Design, Web Analytics, SEO, Email Marketing, Local Marketing
Education
Western International University 2012 — 2015
Bachelor of Science in Business, Business Administration and Management, General
Scottsdale Community College 2011 — 2012
Associate's degree, Hospitality Administration/Management
Estrella Mountain Community College 2009 — 2011
General Studies
Westview High School 2006 — 2010
Parker Hannifin May 2013 - Present
Azon USA July 2011 - January 2013
Terminix October 2010 - May 2011
Pfizer January 2001 - January 2008
Kitzmiller Builders January 1996 - January 2001
Skills
Process Improvement, Microsoft Office, Sop, GMP, FDA, Technology Transfer, Strategic Planning, Validation, Troubleshooting, Project Management, Pharmaceutical Industry, Inventory Management, Team Building, Production Managment, Leadership, Delivering Value, Customer Satisfaction, Entrepreneurship, Supervision, Cost Control, Objectivity, Safety Practices, Cross-training, Coaching Staff, Great troubleshooting..., Ownership, Access, Six Sigma, Cross-functional Team..., Management, Operations Management, Budgets, Continuous Improvement, Sales, Customer Service, SAP, Software Documentation
Education
Cornerstone University 2009 — 2010
Bachelor of Science, Management, 3.95
Kalamazoo Valley Community College 1979 — 2008
Associate of Applied Sciences, Occupational/Technical Studies
Mattawan High School 1976 — 1979
Terminix November 2004 - Present
Ammeraal Beltech Group January 1999 - August 2004
Makita USAA January 1985 - April 1998
Hydroscience January 1983 - December 1984
UPS January 1979 - January 1983
Skills
Troubleshooting, Sales, Customer Satisfaction, Income Statement, Customer Retention, Sales Management, Sales Operations, Human Resources, Profit, Account Management, Hiring, New Business Development, Testing, Marketing Strategy, P&L, P&L Management, Team Building, Management
Education
DeVry Institute of Technology 1981 — 1983
science, electronics
Terminix September 2014 - Present
Puronics, Incorporated July 2013 - May 2014
Aramark Uniform Services June 2012 - July 2013
Service Experts October 2010 - April 2012
72 Degrees Cooper Brothers March 2008 - October 2010
Eagle Water Trucks June 2005 - February 2008
Cisco Systems July 1995 - March 2005
Skills
Operations Management, Customer Satisfaction, Team Leadership, Manufacturing Operations, Sales Operations, Contract Negotiation, Sales Management, Customer Retention, Troubleshooting, Supervisory Skills, HVAC, Team Building, Electronics, Product Development, Operational Excellence, Information Technology, Microsoft Office, System Testing, Transportation..., Driving Results, Increased Profitability, Motivation, Technical Leadership, Test Engineering, Networking, Wireless, Dashboard Metrics, Fleet Operations, Conflict Resolution, Change Management, Program Management, Project Management, Product Management, Positive Employee..., Incentive Programs, Operational Planning, Oracle, Manufacturing..., Electronics..., Contract Manufacturing, Business Process..., Small Business, Databases, PowerPoint, Written & Oral..., Presentations, Oral & Written..., Technical Writing, Procedure Development, Leadership
Education
DeVry University Phoenix 1992 — 1995
Bachelor of Science (BS), Electrical and Electronics Engineering
Self-Employed August 2012 - Present
Zheilo Wireless November 2011 - July 2012
The Diabetic Food Store May 2011 - November 2011
Associated Home Health July 2008 - April 2011
Terminix November 2006 - July 2008
Skills
Effective negotiation..., Leadership, Sales Operations, Management, Sales, Start-ups, Budgets, Insurance, Healthcare, Medicare, Medical Billing, Security, Disability Insurance, Home Care, Residential Homes, Customer Retention, Claim, Cold Calling, Physicians, Direct Sales, Sales Process
Education
Georgia State University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dekalb Community College 1982 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Professional Career Institute
Professional Claims Adjuster, Insurance
HAVI Global Solutions December 2014 - Present
HAVI Global Solutions October 2012 - December 2014
L'acetaia di Alfredo July 2007 - November 2014
ITS Mailing February 2005 - July 2007
RR USA Inc. 2000 - 2007
Terminix November 2003 - January 2005
Skills
Forecasting, Customer Service, Purchasing, Customer Satisfaction, Merchandising, Operations Management, Leadership, Strategy, Budgets, P&L Management, P&L, Sales Management, Inventory Management, Call Center, Customer Relations, Customer Experience, Budgeting, Accounting, Account Management, Negotiation, Retail, Problem Solving, Logistics, Pricing, Small Business, Mergers, Public Speaking, Product Development, Restructuring, Fundraising, Excel, PeopleSoft, Marketing Strategy, Promotions, Web Analytics, Planning
Education
Delaware County Community College 1991 — 1993
Garnet Valley 1989 — 1991
General Studies, General Studies
Family Auto Credit May 2014 - Present
Ford of Canton August 2013 - February 2014
Randall Noe Ford February 2013 - August 2013
Needham Roofing October 2012 - February 2013
Risner Naukam November 2011 - October 2012
Tammy Lane Productions September 2006 - February 2010
Terminix January 2006 - August 2006
Brinson Ford August 2005 - December 2005
United States Marine Corps September 1999 - September 2005
Brinson Ford September 2001 - December 2002
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, Final Cut Pro, Sales, Sales Management, Operations Management, Video Production, Leadership, Christian Ministry, Set Design, Travel Arrangements, Project Management, Directing, Movie Magic, Script-writing, Story, Management
Education
Tarrant County College
The Criswell College
Terminix March 2015 - Present
Aqua Science November 2013 - March 2015
American Valet August 2011 - January 2015
Cranial Technologies, Inc. May 2008 - August 2013
IMAX October 2005 - March 2008
Hollis Plumbing Co February 1999 - August 2004
Skills
Medical Devices, Clinical Research, Employee Training, Sales, Customer Service, Microsoft Excel, Photoshop, Product Development, 3D Modeling, 3D Studio Max, Microsoft Word, Teamwork, Microsoft Office, Leadership, Manufacturing, 3D, Product Design, Team Building, Customer Satisfaction, Training, Team Leadership, Strategic Planning, Social Networking, Account Management
Education
Collins College 2005 — 2008
Bachelor's degree, Game Design
Collins College 2005 — 2008
Bachelor's degree, Game and Interactive Media Design
Terminix February 2011 - Present
Terminix International 2013 - 2013
Publix Super Markets April 2005 - February 2011
Education
El Camino College 1985 — 1986
Narbonne High School 1982 — 1985
Xerox June 2012 - February 2013
TACID (Tacoma Area Coalition of Individuals with Disabilities) February 2010 - February 2012
Hoya Vision Care November 2009 - January 2010
Terminix April 2007 - January 2008
SFC 76 January 2005 - January 2007
WJ Enterprises January 2003 - January 2005
Skills
Time Management, Coaching, Nonprofits, Event Planning, Volunteer Management, Community Outreach, Fundraising, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Teamwork, Public Speaking, Research, Data Entry, Event Management, Administrative...
Education
Clover Park Technical College 2007 — 2008
Certificate, Medical Office Specialist
Clover Park Technical College 2001 — 2002
Medical Office Specialist
Infusionsoft July 2015 - Present
Expert Global Solutions September 2013 - March 2015
AZ Insurance June 2011 - September 2014
Terminix July 2006 - September 2011
Enterprise Rent-A-Car June 2003 - June 2006
Skills
Sales Management, New Business Development, Sales, Account Management, Customer Retention, Sales Process, Customer Satisfaction, Cold Calling, Sales Operations, Team Building, Direct Sales, Selling, Sales Presentations, Profit, B2B, Small Business, Marketing, Insurance, P, Training, Salesforce.com, Recruiting, Customer Service, Operations Management, Negotiation, Hiring, Management, Inventory Management, Contract Negotiation, Coaching, Lead Generation, Business Development, Forecasting, Team Leadership, Strategic Planning, Budgets, Marketing Strategy, Business Planning, Retail, Purchasing, Competitive Analysis, Leadership Development, Social Networking, Talent Acquisition, Team Management, Entrepreneurship, Process Improvement, Microsoft Office, Fleet Management, Employee Benefits
Education
FIDM 1999 — 2002
Associate of Arts (A.A.), Design and Merchandising
Fashion Institute of Design & Merchandising 1999 — 2002
Associate of Arts (A.A.), Graphic Design
Noble Drilling June 2015 - Present
Noble Drilling December 2014 - Present
CH2M HILL January 2014 - December 2014
CH2M HILL September 2011 - January 2014
DynCorp International September 2009 - September 2011
KBR, Inc. July 2007 - July 2009
Terminix February 2005 - July 2007
United States Marine Corps August 1997 - October 2004
Skills
Safety Management..., Construction Safety, Environmental Awareness, Contract Management, Construction Management, Military, Construction, Industrial Safety, Operations Management, Accident Investigation, Project Planning, Occupational Health, Petroleum, Inspection, Subcontracting, Process Scheduler, Process Improvement, Safety Regulations, Program Management, Hazard Recognition, Cost Control, Auditing, Hazardous Waste..., Leadership, Training, Risk Assessment, Petrochemical, Industrial Hygiene, Supervisory Skills, EHS, Environmental..., Hazard Identification, Logistics, Quality Auditing, HAZWOPER, Policy, Security Clearance, Earned Value Management, Hazard Analysis, Procurement, Project Control, Energy, Hazardous Materials, Workplace Safety, Emergency Management, Environmental Compliance, Facilities Management, Engineering, Proposal Writing, Budgets
Education
Columbia Southern University 2014 — 2016
Bachelor's Degree, Bachelor of Science (BS), Environmental Management
Columbia Southern University
Associate of Applied Science (AAS), Occupational Safety and Health
Georgia Home Health Services July 2014 - Present
Terminix February 2010 - May 2012
Veolia Environmental Services August 2008 - October 2009
84 Lumber February 2000 - July 2008
Skills
Customer Service, Sales Management, Budgets, Purchasing, Project Planning, PowerPoint, Construction
Education
College of Charleston 1994 — 1998
Anthropology
Valdosta State University
Accounting
Terminix May 2013 - Present
ServiceMaster January 2011 - May 2013
ServiceMaster March 2004 - January 2011
American Residential Services March 2002 - March 2004
Hunter Fan Company 1997 - 2001
American Express 1996 - 1997
Skills
Purchasing, Operations Management, Import Logistics, Continuous Improvement, Business Process..., Six Sigma, Problem Solving, Cost Reduction Planning, Supply Chain Management, Program Management, Vendor Management, Leadership, Strategy, Management, Procurement, New Business Development, Business Strategy, Automotive, Supply Chain, Customer Satisfaction, Cross-functional Team..., Business Development, Inventory Management, Project Planning, Strategic Planning, Contract Management, Business Planning, Process Improvement, Negotiation, Project Management, Contract Negotiation
Education
University of Southern Mississippi 1990 — 1992
Bachelor of Arts
Copiah-Lincoln Community College
Franklin High School
Franklin High School
Discover Home Loans April 2014 - Present
Terminix January 2014 - April 2014
Clean Sweep Car Wash October 2012 - December 2013
Evans Construction Co May 2013 - August 2013
Kalahari Resorts & Conventions May 2012 - August 2012
Eastern Kentucky University - Great Journeys Begin Here August 2011 - May 2012
Kalahari Resorts & Conventions May 2011 - August 2011
Eastern Kentucky University - Great Journeys Begin Here May 2010 - August 2010
Sears Authorized Hometown Stores, LLC February 2008 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, iMovie, ERDAS Imagine, Google Earth
Education
Eastern Kentucky University 2009 — 2013
Bachelors of Science, Wildlife Biology
Thomas More College 2008 — 2009
General Studies, General Studies
Terminix July 2014 - October 2014
PepsiCo - Frito Lay April 2003 - August 2013
Cuauhtémoc-Moctezuma February 2002 - May 2003
Skills
Ventas DSD, Supply Chain, Supply Chain Management, Demand Planning, Forecasting, Inventory Management, Consumer Products, Supply Chain..., Logistics, Cross-functional Team..., Sales Operations
Education
CETYS Universidad 2011 — 2013
Master of Business Administration (MBA), Supply Chain Management
University of California, San Diego
How to start a new busines. -Class
California State University -San Bernardino, California. 2010 — 2011
Master of Public Administration (MPA)
Universidad Autonoma de Baja California 1998 — 2002
Licenciatura en Turismo, Turismo
Games Workshop August 2014 - Present
Terminix April 2014 - August 2014
South Clinton Baptist Church August 2012 - November 2013
Lincare Holdings, Inc December 2011 - July 2012
Pulmacare Inc. October 2010 - August 2011
Skills
Direct Sales, Sales, Sales Presentations, Choral Conducting, Healthcare, Marketing Communications, Marketing Strategy, Pharmaceutical Sales, Office Administration, Logistics, Sound Mixing, Public Relations, Gaming
Education
Carson-Newman College 2005 — 2009
Bachelor's degree, Church Music
Cocke County High School 2001 — 2005
Terminix 2010 - 2011
Skills
Legal Writing, Legal Research, Litigation, Westlaw, Civil Litigation, Appeals, Courts
Education
Campbell University 2011 — 2014
Juris Doctor (J.D.)
Arrow Environmental Services October 2014 - Present
Arrow Environmental Services August 2013 - October 2014
Terminix April 2013 - July 2013
Viking Termite and Pest Control February 2010 - April 2013
Western Pest Services December 2005 - September 2009
United States Air Force May 1999 - November 2004
Skills
Customer Service, Team Building, Customer Satisfaction, Training, Operations Management, Account Management, New Business Development, Integrated Pest..., Pest Control, Insecticides, Public Speaking, Coaching, Troubleshooting, Maintenance & Repair, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Customer Retention, Sales Management, Insect, IPM, Termite, Mosquito Control, Fumigation, Bed Bugs, Cold Calling, Ants, Direct Sales, Small Business, Rodents, Outside Sales, Management, B2B, Negotiation
Education
Thomas Edison State College 2002 — 2004
AA, Social Sciences
Community College of the Air Force 2000 — 2004
AS, Disaster Preparedness
Terminix September 2013 - Present
Genesis Rehab Services 2011 - 2012
One Stop Therapy 4 Kids 2011 - 2011
Heritage Healthcare Inc. 2010 - 2011
Skills
Acute Care, Hospitals, Healthcare Management, Home Care, Inpatient, Healthcare, Occupational Therapy, Treatment, Patient Safety, Pediatrics, Customer Service
Education
Cape Fear Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Occupational Therapy Assistant Program, 3.5 GPA, Dean's List, Honor Roll
East Carteret High School 1993 — 1997
High School Diploma, College Prep
A.D.Ornamentals August 2012 - Present
n/a-freelance January 2008 - Present
Terminix January 2005 - July 2008
ives equipment January 2002 - June 2003
Stelex January 1996 - November 2001
Ethicon, Inc. January 1995 - September 1997
Intnl Micro Industries (I.M.I.) January 1993 - July 1994
CSC - Computer Sciences Corporation January 1990 - June 1991
Stone & Webster Engineering Corporation January 1979 - December 1987
Skills
Public Speaking, Books, Copy Editing, Editing, Creative Writing, Storytelling, Public Relations, Fiction Writing, Research, Journalism, Fiction, sculpture, portraiture, Portrait Sculpture, Program Management, Sculpture, Management, Grant Writing
Education
Drexel University 1990 — 1992
Master's Degree, Information Technology
Indiana University Bloomington 1969 — 1971
Master's Degree, Turkic, Uralic-Altaic, Caucasian, and Central Asian Languages, Literatures, and Linguistics, 4
Indiana University Bloomington 1967 — 1970
Bachelor's Degree, Cultural Anthropology
Temple University 1966 — 1968
History, Anthropology
Fugro November 2006 - Present
Moss Motors February 2006 - September 2006
Social Security Administration February 2005 - February 2006
Terminix May 2004 - January 2005
Remington College October 2003 - May 2004
U.S. Navy July 1983 - August 2003
Skills
Recruiting, College Recruiting, Technical Recruiting, Talent Acquisition, Human Resources, Training, Job Fairs, Career Counseling, Sourcing, Leadership, Military Experience, Conducting Interviews, Diversity Recruiting, Corporate Branding, Career Transitions, Hiring, Interviews, Onboarding, Screening Resumes, Selling Skills, Sales, Personnel Management, Temporary Placement, Talent Management, Resume Writing
Education
Excelsior College 2007 — 2008
Business Management Degree, Business, 3.65 GPA
University of Phoenix 2005 — 2007
Certificate, Human Resource Management, 3.7 GPA
Various Military Courses 1983 — 2003
Acheive Global 2000 — 2001
Certificate, Professional Selling Skills, Professional Sales Applications, Professional Sales Coaching, 96% GPA
Military 1999 — 1999
certification, U.S. Navy Advanced Leadership Development Program Training (Enlisted), Two weeks formal classroom and On the Job Training thereafter
US Navy Career Recruiting Force Academy 1999 — 1999
Certification, Recruiting Management Academy ( 6 weeks), 92% GPA
Navy Recruiting University 1992 — 1992
certfication, Navy Recruiting School (5 Weeks), 92 % grade at completion of course
Terminix November 2014 - Present
Jimmy John's July 2014 - November 2014
Embry-Riddle Aeronautical University October 2013 - July 2014
SeaWorld Parks & Entertainment November 2012 - June 2013
SeaWorld Parks & Entertainment September 2012 - November 2012
HBD MotoGrafx October 2011 - April 2012
SeaWorld Parks & Entertainment July 2011 - August 2011
Skills
Customer Engagement, Customer Service, Learning Quickly, Quick Thinker, Friendly Personality, Beyond Compare, Heavy Lifting, Public Speaking, Engaging Speaker, Dynamic Speaker, Enthusiasm to learn, Listening to customers, Multi Tasking, Graphics, Leadership, Editing, PowerPoint, Sales
Education
Embry-Riddle Aeronautical University 2009 — 2014
BS, Air Traffic Management
Bloomingdale High School 2005 — 2009
adidas April 2014 - Present
Target March 2012 - March 2014
Tommy Bahama February 2010 - February 2012
Terminix May 2006 - February 2011
Skills
Team Leadership, Sales, Retail, Customer Service, Team Building, Merchandising, Inventory Management, Sales Management, Teamwork, Apparel, Marketing, Product Development, Visual Merchandising, Retail Sales, Coaching, Leadership, Inventory Control, Public Speaking
Education
Coastal Carolina University 2014 — 2015
Interdisciplinary studies, Parks, Recreation and Leisure Studies, management
East Carolina University November 2014 - Present
Grady-White Boats August 2012 - November 2014
Terminix February 2009 - August 2012
Skills
Marketing, Customer Service, Microsoft Excel, Microsoft Office, Event Planning, Teamwork, Office Management, PowerPoint
Education
East Carolina University 2003 — 2007
Bachelor of Music, Music Therapy
Swansboro High School 1999 — 2003
HS Diploma
Terminix September 2011 - August 2013
Education
Duke University - The Fuqua School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2005 — 2009
Bachelor's Degree, Business Administration
Terminix October 2013 - Present
Terminix Commercial April 2011 - September 2013
Muddy Buddy Dog Wash March 2009 - August 2011
Lake Washington School District August 2005 - June 2009
Accommodations Plus, Inc June 1998 - January 2006
Lake Washington School District August 2004 - June 2005
Competitive Solutions April 1995 - July 2000
Skills
Direct Sales, Customer Retention, Account Management, Cold Calling, Outside Sales, Consultative Sales..., New Business Development, Contract Negotiation, Salesforce.com, Building Relationships, Troubleshooting, B2B, Sales, Recruiting, Management, Human Resources, Marketing, Customer Service, Sales Management
Education
City University 2003 — 2004
Masters, Education
Cleveland State University 1985 — 1990
Bachelor of Arts, Communication
American Institute of Baking
Certification, Food Processing, Sanitation, and Hygiene
WA. State Dept. of Agriculture
Pesticide and Structural Pest Inspector License
Terminix July 2001 - Present
Ziebart International June 1989 - July 1997
Tri-Con, Inc.o August 1977 - July 1989
Skills
Customer Service, Pest Control, Customer Experience, Customer Satisfaction, Customer Retention, Profit, P&L, Cold Calling, Sales Operations, Hiring, Direct Sales, Sales Process, Sales Management, Sales, Inventory Management, Call Centers
Education
Cuyahoga Community College 1979 — 1982
Associate's degree, Marketing/Marketing Management, General
Wilmington College 1972 — 1973
Bachelor of Arts (BA)
Safelite AutoGlass April 2012 - January 2013
ARS Rescue Rooter October 1980 - July 2012
American Residential Services September 2005 - April 2012
ARS 2005 - March 2012
ServiceMaster May 2002 - September 2005
ServiceMaster May 2001 - May 2002
Terminix October 1980 - May 2001
Orkin Pest Control April 1974 - October 1980
Skills
Team Building, Supply Chain Management, Operations Management, Sales Management, Contract Negotiation, Income Statement, Strategic Planning, Customer Service, Purchasing, Process Improvement, Negotiation, New Business Development, Inventory Management, Budgets, Customer Satisfaction, Account Management, Transportation, Leadership, Coaching, Change Management, Automotive, Management, Project Planning, Contract Management, Process Scheduler, Team Leadership, Logistics, Program Management, Procurement, Project Management, Training, Fleet Management, Six Sigma, Pricing, Product Development, Strategy, Forecasting, Sales, Cross-functional Team..., P&L Management, Continuous Improvement, Sales Operations, Profit, Customer Retention, Quality Assurance, Supply Chain, B2B, Inventory Control, Sales Process, Business Planning
Education
Iowa Central College 1969 — 1971
BA, Business
Indpendent Consultant May 2012 - Present
Mahoney Environmental September 2008 - May 2012
ServiceMaster Company October 2002 - August 2008
Aramark November 2001 - October 2002
ServiceMaster Management Services June 1994 - October 2001
Terminix February 1993 - June 1994
ServiceMaster July 1988 - February 1993
Nuvatec, Inc. July 1986 - July 1988
KPMG Peat Marwick July 1979 - June 1986
Skills
Executive Management, Management, Financial Reporting, Leadership, Forecasting, Information Technology, Finance, Managerial Finance, Budgets, Financial Analysis, Risk Management, Strategic Planning, Process Improvement, Auditing, Business Strategy, Financial Modeling, SEC filings, Cash Flow, Acquisition Integration, Internal Controls, Multi-Unit Operations..., Project Management, Mergers & Acquisitions, Treasury Management, Operations Management, Business Intelligence..., Strategic Communications, Change Management, High Growth Companies, Shared Services, Advisory Boards, Loss Prevention, Private Equity, Professional Services, Manufacturing, Family Owned Businesses, Public Sector, Consumer Services, B2B Services, Recycling, Environmental Services, Alternative Energy, Middle Market, ERP Implementations, Cross-functional Team..., International Business, Operational Reporting, Master Franchising, Scorecard Management, Economic Value Added
Education
DePaul University 2001 — 2004
MA, Applied Technology
Michigan State University 1975 — 1979
BBA, Accounting
Elan Lighting May 2014 - Present
Terminix June 1998 - February 2014
Terminix June 1998 - May 2011
Terminix June 1998 - March 2005
Skills
Customer Satisfaction, Customer Service, Outlook, Team Building, Process Improvement, Microsoft Excel, Microsoft Office, Coaching, Sales, Operations Management, PowerPoint, Supervisory Skills, Team Leadership, Microsoft Word, System Administration, Training, Inventory Management, Change Management, Customer Retention, Leadership, Accounts Payable, Project Planning, Management, Account Management, Process Scheduler, Hiring, Time Management, Call Centers, Employee Relations, Strategic Planning, Human Resources
Education
Capella University 2009 — 2014
Bachelor of Business, Management and Leadership, 4.0
Milwaukee Area Technical College 1994 — 1997
AAS, Interior Design
University of Wisconsin-Milwaukee 1992 — 1994
Oce Printing Systems June 2007 - Present
Terminix April 2005 - April 2007
Terminix October 2004 - April 2005
Education
De Anza College
Business
ServiceMaster May 2015 - Present
The University of Memphis Law School August 2013 - Present
National Labor Relations Board January 2015 - May 2015
Butler Sevier Hinsley & Reid, PLLC October 2014 - December 2014
Terminix May 2014 - August 2014
NES Rentals September 2012 - August 2013
TGI Fridays January 2010 - May 2012
Skills
Research, Public Speaking, Legal Research, Legal Writing, Higher Education, PowerPoint, Editing, Westlaw, Microsoft Office, Microsoft Word, Social Media
Education
The University of Memphis—Cecil C. Humphreys School of Law 2013 — 2016
Doctor of Law (J.D.)
The University of Memphis- Fogelman College of Business and Economics 2014 — 2016
Master of Business Administration (M.B.A.), Legal Studies, General
Christian Brothers University 2009 — 2013
Bachelor of Arts (B.A.), History, 3.85
Truly Nolen SalesTerminix InternationalNovember 2004 - August 2012
Terminix February 2007 - January 2010
Skills
Sales, Team Building, Customer Retention, Customer Satisfaction, Account Management, Sales Management, Training, Direct Sales, New Business Development, Sales Operations
Education
Chattahoochee Technical College
Computer and Information Sciences and Support Services
Morris Brown College
Computer and Information Sciences and Support Services
General Dynamics Information Technology September 2011 - Present
General Dynamics/ Directorate of Public Works September 2011 - Present
General Dynamics Information Technology June 2008 - September 2011
General Dynamics/ Directorate of Public Works June 2008 - September 2011
Terminix April 2007 - June 2008
Terminix International April 2007 - June 2008
Vision Home Mortgage July 2004 - May 2005
Vision Home Mortgage November 2004 - January 2005
Citiwear, Corp January 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, 10 Key, Software Documentation
Education
Victor Valley College 1998 — 2001
Associate's degree, Business
Victor Valley High School 1995 — 1998
HS diploma
Cheonggang Academy
Associates Degree, Business
Victor Valley College
Associates Degree, Liberal Arts
Mancini's Sleepworld November 2013 - Present
Heavens Metal Podcast 2011 - Present
White Throne Metal Reviews 2009 - Present
Terminix May 2012 - October 2013
Spectrum Brands January 2012 - May 2012
Guitar Center August 2011 - February 2012
Terminix December 2010 - August 2011
International Facilities Group September 2010 - January 2011
Chase/Wamu Investments February 2008 - August 2009
Merrill Lynch June 2006 - January 2008
Skills
Customer Service, Leadership, Music, Microsoft Office, Entertainment, Outlook, Public Speaking, Social Media, Management, Team Building, Team Leadership, Theology, Reviews, Audio Engineering
Education
William Jessup University 1993 — 1998
Bachelor of Science, Theology and Christian Leadership
Chabot College 1986 — 1989
Associate of Arts, General Studies
175th Wing, Maryland Air National Guard October 2001 - Present
Terminix June 2001 - May 2002
NiSUS Technologies, Inc October 1999 - June 2001
United States Air Force September 1988 - September 1999
Skills
Active DoD Secret..., Customer Satisfaction, Team Building, Inventory Management, Customer Service, Troubleshooting, Forklift Operator, Leadership, Training, Inventory Control, Team Leadership, Outlook
Education
Community College of the Air Force 1990 — 2009
Associates, Transportation
University of Maryland University College
Political Science
Sedgwick June 2015 - Present
Contractor May 2012 - Present
Terminix January 2015 - March 2015
Accredo - an Express Scripts Company October 2013 - January 2015
Seedco January 2013 - June 2013
ALSAC/St. Jude Children's Research Hospital March 2008 - May 2012
Sedgwick, Inc. October 2002 - March 2008
AutoZone June 1999 - January 2002
ALSAC/St. Jude Children's Research Hospital May 1995 - June 1999
Memphis RiverKings Hockey January 1994 - March 1997
Skills
Executive Communications, Corporate Communications, Website Copy, Research, Customer Service, Writing Skills, Internal Communications, Microsoft Office, Problem Solving, Business Communications, Editing, Social Media, Content Development, Press Releases, Non-profits, Fundraising, Newsletters, Content Management, Proposal Writing, Grant Writing, Technical Documentation, Software Documentation, Technical Writing, Publications, Speech Writing, Marketing Communications, Blogging, Public Relations, Copywriting, Copy Editing, RoboHelp, SharePoint, Adobe Acrobat, Writing, Nonprofits, salesforce, Leadership, Marketing, Market Research, Strategic Communications, Digital Media, Adobe Creative Suite, Proofreading, Management, Public Speaking, Content Strategy, Media Relations, Creative Writing, White Papers, Web Content
Education
Christian Brothers University 1990 — 1994
B.A., English
Bartlett High School 1986 — 1990
Cartridge on Wheels January 2009 - Present
Superlift Suspension Systems January 2006 - September 2008
Superlift Suspension Systems January 2001 - January 2006
Superlift Suspension Systems April 1994 - January 2001
Terminix September 1993 - March 1994
Dick Cepek, Inc. May 1987 - August 1993
Skills
Sales Management, Purchasing, Inventory Management, Inventory Control, Strategic Planning, Vendor Relations, Retail, Microsoft Office, Negotiation, Customer Relations, Product Development, Marketing Strategy, New Business Development, Customer Service, Budgeting, Product Management, Forecasting, Team Building, Contract Negotiation, Problem Solving, Excel, Pricing, Merchandising, Logistics, Supply Chain Management, Operations Management, Supply Chain, Sales, Customer Satisfaction, Account Management, Microsoft Excel, B2B, Key Account Management, Sales Operations, Product Marketing, Marketing, Management, Sales Process, Direct Sales, Cold Calling, Automotive Aftermarket, Profit, Automotive, Market Planning, Competitive Analysis, Manufacturing, Trade Shows, Selling, P&L Management, Customer Retention
Education
Colorado State University 1985 — 1987
n/a
Weichert, Realtors-Hallmark Properties 2014 - Present
Terminix 2001 - 2007
Skills
Customer Retention, Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Team Building, Cold Calling, Sales Operations, Operations Management, Hiring, Employee Training, Profit, Inventory Management
Education
The University of Georgia 1977 — 1978
Education
Columbus State University 1974 — 1977
Bachelor of Science (BS), Health and Physical Education/Fitness, 2.86
Adventure Quest Inflatables June 2012 - Present
the inferno November 2009 - June 2010
Terminix February 2005 - June 2009
Skills
Customer Service, Sales, Customer Satisfaction, Microsoft Office, Public Speaking, Microsoft Excel, Social Networking, Phone Etiquette, Microsoft Word, Social Media, Event Planning, Marketing, PowerPoint, Time Management, Process Scheduler, Team Building, Inventory Management, Retail, Facebook, Sales Management, Social Media Marketing, Festivals
Education
Everest University-Jacksonville 2011 — 2012
associates, crime scene investigation
warren high school 1995 — 1999
Assured Home Solutions April 2012 - Present
Orkin Pest Control July 1981 - June 2009
Terminix June 2000 - July 2007
Skills
Photoshop, Budgets, Negotiation, Six Sigma, Sales Management, Service Management, Pest Control, Team Building, Termite, Coaching, Customer Satisfaction, Home Inspections, Customer Service, Sales, Rodents, Operations Management, Training, Account Management, Team Leadership, Small Business, Contract Negotiation, Customer Retention, Time Management, Project Planning, P, Hiring, Employee Relations, Cold Calling, B2B, Fumigation, New Business Development, P&L Management, Sales Operations, Leadership, Inventory Management, Direct Sales, Management, Strategic Planning, Sales Process, Process Scheduler, Income Statement, Profit, Selling, Recruiting, Pricing, Business Planning, Lawn Care, Purchasing, Forecasting, Sales Presentations
Education
Evergreen Valley College 1981 — 1982
Psychology
Terminix May 2011 - Present
Terminix 2011 - 2012
RE/MAX November 2010 - April 2011
Winstar World Casinos January 2006 - January 2011
Winstar Casino September 2006 - November 2010
Dallas Mavericks December 2001 - September 2006
Dallas Mavericks January 2001 - January 2006
Aegis Communications Group, Inc January 1996 - January 2005
Aegis Communications Group, Inc. 1996 - 2005
Skills
Commercial Sales, Real Estate, Inside Sales, Contract Negotiation, Sales, Residential Homes, Sales Management, Short Sales, Marketing, Negotiation, Property Management, Customer Service, Retail, Team Building, Sales Process, New Business Development, Selling, Account Management, Leadership, Event Planning, Advertising, Entrepreneurship, Customer Retention, Social Media, Business Development, Project Management, Marketing Strategy, Management, B2B, Customer Satisfaction, Public Speaking, Strategic Planning, Direct Sales, Cold Calling, Training, Salesforce.com, Sales Operations, Small Business, Online Marketing, Sales Presentations
Education
Southern Methodist University 2003 — 2004
University of the Philippines 1976 — 1980
Cheonggang Academy
Univ of the Phil
Bachelor of Science, Architecture
TrustOne Consulting March 2005 - Present
United American Civil Taskforce May 2002 - Present
Terminix April 2013 - April 2015
Cascade Pest Control February 2012 - April 2013
Safety-Kleen Systems July 2009 - October 2010
Terminix September 2003 - July 2009
Trust One Associates November 1993 - September 2003
Citifinancial/American Health & Life December 1997 - February 2002
Financial Services March 1984 - November 1993
Hillsborough County Sheriff's Office January 1982 - July 1988
Skills
Training, Leadership, Management, Operations Management, Process Improvement, Budgets, Team Building, Program Management, Strategic Planning, Sales, Project Planning, Inventory Management, Coaching, Business Planning, Analysis, Customer Retention, Sales Management, Start-ups, New Business Development, Pest Control, Contract Negotiation, Customer Service, Six Sigma, P&L Management, Negotiation, Account Management, Business Development, Change Management, EHS, Intelligence Analysis, Forecasting, Cross-functional Team..., Customer Satisfaction, Sales Operations, Security, Fleet Management, Employee Training, Project Management, Stakeholder Management, Pricing, Tactical Planning, Expense Management, Training & Development, Stakeholder Relations, Expense Control, Budgeting, Problem Solving, Planning, OSINT, B2B
Education
Grand Canyon University 2015 — 2019
Doctor of Education in Organizational Leadership, Organizational Development
Grand Canyon University 2014 — 2015
Master of Science (M.S.), Organizational Leadership, 4.0
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.97
The American College 1990 — 1992
Chartered Financial Consultant; Chartered Life Underwriter, Insurance & Financial Services
University of South Florida 1981 — 1985
Bachelor of Arts (B.A.), Marketing
Eastern Kentucky University 1976 — 1978
German
Terminix January 2015 - Present
Progressive February 2014 - June 2014
Bloomingdale Pizza December 2012 - July 2013
Magnum Termite February 2012 - September 2012
Alltel/Verizon Wireless July 2009 - October 2011
One Touch Direct April 2008 - July 2009
Greentree Servicing LLC January 2005 - March 2007
Chase Auto Finance March 2003 - January 2005
WFS Financial September 2001 - February 2003
Citifinancial Mortgage July 1999 - June 2001
Skills
Microsoft Office, Customer Service, Banking, Credit, Risk Management, Finance, Portfolio Management, Microsoft Word, Financial Services, Financial Analysis, PowerPoint
Education
D G Erwin Technical Center 2000 — 2001
Certificate, Industrial Electricity
US Marine Corps MP School 1996 — 1997
Certificate, Military Police
Terminix September 2014 - Present
Terminix Fresno Ca September 2014 - Present
Stanislaus National Forest Mi-wok Ca May 2014 - September 2014
US Forest Service May 1999 - September 2014
Skills
Natural Resource..., Public Relations, General Office coracle, Forklift Operation, Working knowledge of..., Environmental Education, Customer service..., GIS, Forestry, Field Work, First aid, A.D.E. and..., Ecological Restoration, Branch Three Pest..., Experience in..., General Construction, Coaching
Education
DeVry University 2013 — 2017
Bachelor’s Degree, Human Resources Management/Personnel Administration, General, 2.75
Reedley College 2009 — 2011
Associate’s Degree, Forensic Science and Technology, 3.00
PEMCO June 2012 - Present
Norman McGill 2000 - Present
Terminix April 2011 - February 2012
Naylor February 2009 - March 2010
The Atlanta Journal Constitution October 2006 - September 2008
Atlanta Journal Constitution March 2001 - October 2006
Skills
Web Content, Training, Sales, Customer Service, Employee Training, Program Management, Management, CRM, Project Management, Team Building, Leadership, Team Leadership, Advertising, Project Planning, Instructor-led Training, Account Management, PowerPoint, Leadership Development, Social Media, Coaching, Editing, Onboarding, Budgets, Teaching, Time Management, Salesforce.com, Event Planning, Online Advertising, E-Learning, New Business Development, Cold Calling, Quality Assurance, Performance Management, Marketing, Sourcing, Retail, Troubleshooting, Call Centers, Strategy, Recruiting, Selling, Instructional Design, Vendor Management, Research
Education
Emory University 2010 — 2010
Training Design for Trainers - Professional Learning Course
University of Tennessee-Knoxville
Bachelor of Science, Communications; Advertising
TruGreen April 2014 - Present
ServiceMaster June 2012 - May 2014
InnoSource May 2011 - July 2012
LeMoyne-Owen College August 2010 - May 2011
Medtronic August 2008 - August 2009
ServiceMaster September 1999 - August 2008
Terminix February 2002 - February 2004
Stream Global Services 1997 - 1999
Skills
XP, Active Directory, Visio, AS400, Operating Systems, SharePoint, IBM iSeries, Leadership, Windows 7, Software Documentation, Linux, Servers, SQL, IT Management, Enterprise Software, Microsoft Office, Access, Technical Support, Windows Server, Troubleshooting, Windows, Analysis, Business Process, Call Centers, Citrix, Computer Hardware, Customer Satisfaction, Databases, Disaster Recovery, Hardware, Help Desk Support, MS Project, Management, Microsoft Exchange, Networking, Process Improvement, Oracle, System Administration, TCP/IP, Time Management, Training, Vendor Management, VPN, Windows XP, Human Resources, Information Technology, Security, Customer Service, Integration, Team Leadership
Education
Dillard University 1991 — 1995
BA, Business Management / Marketing
Central High School 1988 — 1991
Diploma, Mathematics
Snowden School 1986 — 1988
St. Joseph Elementary School
St. Joseph Elementary School
St. Joseph Elementary School
Terminix January 2012 - Present
Protouch Contracting Services INC March 2010 - December 2012
CCE Services, Inc 2006 - 2010
Lennar Homes 2004 - 2006
Interdynamics 2002 - 2005
Interdynamics 2000 - 2002
Skills
Value Engineering, Carpentry, Contractors, Pre-construction, Change Orders, Construction Management, Construction, Renovation, Subcontracting, Microsoft Office, Team Building, Microsoft Word, Team Leadership, Customer Service, Strategic Planning, Management, Project Management, Process Improvement, Microsoft Excel, Negotiation
Education
CUNY New York City College of Technology 1999 — 2001
Associate's degree, Computer Aided Design/ Mechanical Engineering
Tennessee Small Business Development Center (TSBDC) March 2007 - Present
yourcharlesalexander.com May 2014 - Present
Servpro Industries October 2002 - March 2007
Terminix October 2000 - September 2002
Skills
Training, Small Business, Business Development, Public Speaking, Social Media Marketing, Business Planning, Presenter, Marketing, Newsletters
Education
Middle Tennessee State University 1996 — 2000
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Columbia State Community College 1995 — 1996
Associate of Science (AS), Business Administration and Management, General
Martin Methodist College 1994 — 1995
Hampshire High School
ServiceMaster September 2013 - Present
Terminix 2013 - 2015
US Navy September 2002 - January 2013
Skills
Sales, Leadership, Customer Satisfaction, Strategic Planning, Customer Service, Management, New Business Development, Sales Management, Team Building, Account Management
Education
Park University 2012 — 2014
Bachelor's degree, Business Administration and Management, General, Magna Cum Laude
Coastline Community College 2007 — 2009
Associates in Applied Science, Business Administration
Terminix
Skills
Customer Service, Team Building, Customer Satisfaction, Operations Management, Inventory Management, Customer Retention, Time Management, Troubleshooting
Education
Del Mar College 1980 — 1983
Associate's degree, Restaurant/Food Services Management
Monika Bukowska January 2010 - Present
Warner Music Group June 2015 - June 2015
Ellen Degeneres -Product Line May 2015 - May 2015
Kohl's May 2015 - May 2015
Subaru Europe February 2015 - February 2015
Red Bull November 2014 - November 2014
Verizon 4G Wireless July 2014 - July 2014
Crate and Barrel June 2012 - June 2014
Target May 2014 - May 2014
Terminix April 2014 - April 2014
Skills
Creative Direction, Communication, Marketing, Performing Arts, Visual Arts, Energy, Interior Design, Shopping, People Skills, Entertainment, Efficent, Art Direction, Creative Solutions, Social Networking, Photography, Sales
Education
Columbia College Chicago
Bachelor’s Degree, Film/Video and Photographic Arts
Terminix January 2002 - Present
Skills
Management, Customer Service, Team Building, Sales, Sales Management, Microsoft Excel, Coaching, Operations Management, Customer Retention, Op, As, Negotiation, Sales Operations
Education
Chandler/Gilbert Community College
Alpha Ecological Pest Control December 2013 - Present
Alpha Ecological (Say Frog) April 2013 - December 2013
Alpha Ecological (Say Frog) June 2006 - December 2013
Cornerstone Pest Solutions 2003 - 2006
Terminix 2000 - 2003
Skills
Pest Control, Management, Operations Management, Sales Management, Team Building, Strategic Planning, Customer Service, Sales Operations, Team Leadership, Integrated Pest..., New Business Development, Customer Satisfaction, Marketing, Contract Negotiation, Training, Budgets, Leadership, Marketing Strategy, Account Management, Selling, Coaching, Customer Retention, B2B, Direct Sales, Key Account Management, Cold Calling, Sales
Education
Clark College 1997 — 2000
Terminix June 2015 - Present
Wantz Distributing May 2014 - May 2015
Island Distributing March 2014 - May 2014
Republic National Distributing Company June 2012 - October 2013
Republic National Distributing Company April 2006 - June 2012
Reliable Churchill 2005 - 2006
Wines Limited LLC 2004 - 2005
Burdette Beckman 2002 - 2004
Clipper City Brewing 2000 - 2002
Frederick P. Winner Ltd 1995 - 2000
Skills
Wine Sales, Wine Knowledge, Wine, Beer Sales, Spirits, Beer, Alcoholic Beverages, Sales, Sales Management, Key Account Development, Sales Operations, Champagne, Beverage Industry, Food, Training, Winemaking, Restaurants, Wine Tasting, Food Pairing, National Accounts, Wine & Spirits Industry, Management, Wineries, Cold Calling, Food & Beverage, Leadership, Pricing, Trade Marketing, IRI, Market Planning
Education
Carroll Community College
Art/Art Studies, General
Mount Saint Joseph Preparatory School 1981 — 1984
High School, Psychology and Business Law
Central Washington University September 2014 - Present
Terminix September 2009 - January 2010
Interboro Institute October 2005 - December 2007
Blues July 2004 - September 2005
Skills
Analytical Reasoning, High Level Of Accuracy, Multi-task & Handle..., Patient Support, Patience, Customer Service, Team Leadership, Teamwork, Organization Skills, Creative Thinking, Interpersonal Skills, Business Communications, Advertising Sales, Expert Determination, Time Management, Verbal Communication...
Education
Central Washington University 2014 — 2016
Berkeley College-New York 2008 — 2010
Business Administration and Management, General
Evraz Inc NA April 2011 - Present
Fox 21/CW 57 Colorado Springs December 2010 - April 2011
Terminix May 2010 - December 2010
Skills
Sales Management, Customer Service, Contract Negotiation, New Business Development, Negotiation, Team Leadership, Strategic Planning, Account Management, Team Building, Leadership, Leadership Development, Operations Management, Forecasting, Inventory Management, Sales
Education
Colorado State University-Pueblo 2012 — 2014
Master of Business Administration (MBA)
Colorado State University-Pueblo 2008 — 2010
Bachelor of Science in Business Administration, Marketing
Lockheed Martin May 2010 - November 2013
Lockheed Martin December 2007 - May 2010
American Paving Contractors, Inc. April 2004 - December 2007
Valencia College January 2003 - December 2003
Terminix October 2001 - September 2003
University of Havana, Faculty of Economics, Multimedia Laboratory September 1996 - December 1999
Skills
Finance, Economics, Accounting, Microsoft Certified..., MS Office: Excel,..., Microsoft Technology..., Microsoft Technology..., Microsoft Technology..., Microsoft Technology..., Oracle University:..., Oracle University:..., Oracle University:..., Software Application..., Object Oriented..., Programing Languages:..., IDE: Microsoft Visual..., Relational Databases..., SAP, Budgets, Microsoft Technology..., Hyperion, Deltek Cobra, P2P (Procure to Pay), Earned Value Management..., Essbase
Education
Carleton University 1998 — 1999
Master of Arts (M.A.), Economics, GPA 3.92/4.0
ESADE Business School 1997 — 1997
European Diploma: Business Administration and Management
Jose Antonio Echeverria Higher Polytechnic Institute 1991 — 1996
Bachelor of Science (B.Sc.), Computer Engineering, GPA 3.87/4.0
Terminix June 2012 - Present
Sysco January 2005 - September 2011
Double Tree Hotel March 2003 - December 2004
Skills
Sales, Management, Customer Satisfaction, Contract Negotiation, Budgets, Marketing, Direct Sales, Sales Operations, Market Planning, Cold Calling, Pricing, Food Service, Competitive Analysis, Food, Key Account Development, Restaurants, Key Account Management, New Business Development, Account Management, Food & Beverage, Negotiation, Sales Management, Forecasting, Profit, B2B, Income Statement, Grocery, Inventory Management, Merchandising, Purchasing, Sales Process, Selling, Customer Retention, Consultative and..., Contract Negotiations, Staff Management, Business Management, National Accounts, Marketing Strategy, Business Planning, Training, Team Building, Leadership, Customer Service, Retail, Proposal Writing, P&L, Staff Training, Salesforce, Menu Development
Education
Central Methodist University-College of Liberal Arts & Sciences 2010 — 2015
Bachelor's Degree, Business, Cum Laude 3.7
Central Methodist University-College of Liberal Arts & Sciences 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General, Cum Laude 3.7
MARTIN / ALEXANDER Executive Search July 2014 - Present
The Jobxchange August 2010 - Present
Devcon Security January 2011 - May 2012
Broadview Security February 2008 - August 2010
Brinks Home Security October 2006 - February 2008
Terminix June 2003 - October 2006
TJX 2001 - 2003
Season Ticket Sport Grill, LLC 1999 - 2001
Sportmart 1993 - 1998
Skills
Alarm Systems, CCTV, Security Management, Sales Management, Operations Management, Security Operations, IP Cameras, Direct Sales, Sales Channel..., Sales Process..., Sales Management..., Executive Management, Financial Results, Team Leadership, Team Management, Security System Design, Integrated Pest..., Team Building, Product Marketing, Sales Process, Fire Alarm, Leadership, Business Development, Sales, Training, Cold Calling, Biometrics, Security, Access Control, P&L Management, Intrusion Detection, Customer Retention, Sales Presentations, Lead Generation, Selling, Strategic Partnerships, B2B, Sales Operations, Solution Selling, P&L, Account Management, Salesforce.com, Start-ups, New Business Development, Surveillance, CRM, Customer Experience, Networking, Customer Satisfaction
Education
University of La Verne 1988 — 1991
media communications
Chaffey College 1985 — 1988
Air-Ex July 2011 - Present
Terminix August 2003 - June 2009
City of Irwindale January 2001 - August 2004
Skills
Plumbing, HVAC, Heating, Air Conditioning, Process Scheduler, Electricians, Construction, Contracts Administrators, Contract Management, Human Resources, Dispatchers, Dispatching, Account Reconciliation, Health Insurance, Employee Benefits, Collections, Purchasing, Building Maintenance, Ventilation, Contractors, Budgets, Customer Satisfaction, Customer Service, Team Building, Contract Negotiation, Sales, Operations Management, Sales Management, Direct Sales, Account Management, Sales Operations, Project Planning, Training, Management, Leadership, Coaching, Team Leadership, New Business Development, Accounts Payable
Education
Citrus College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Practical Nursing, Vocational Nursing and Nursing Assistants
Northview High School 1990 — 1995
ANYTIME Pest Management Consultants, LLC July 2014 - Present
ANYTIME Termite & Pest Services, LLC July 1998 - July 2014
Terminix September 1980 - June 1998
Orkin Pest Control July 1976 - September 1980
BF Goodrich Power Transmission Products Division January 1974 - June 1976
Hotpoint Division of General Electric June 1972 - December 1973
Hess Petrochemical Division of Amerada Hess Oli Company January 1971 - May 1972
Skills
Pest Control, Customer Service, Small Business, Sales Management, Lawn Care, Team Building, Home Inspections, New Business Development, Termite, Customer Satisfaction, Operations Management, Budgets, Strategic Planning, PEST, Bed Bugs, Income Statement, Insect, Landscape Maintenance, Customer Retention, Sales, Pesticide Application, Contract Negotiation, P&L, Integrated Pest..., Negotiation, Training, Mosquito Control, IPM, P&L Management, Rodents, Sales Operations, Bird Control, Inventory Management, Fumigation, Mold Remediation, Entrepreneurship, Landscaping, Irrigation, Horticulture
Education
Georgia State University-Atlanta, Georgia 1972 — 1973
Bachelor's Degree, Major in Economics & English Literature, Minor in Accounting, 3.25 GPA
DeKalb Community College-Clarkston, Georgia 1971 — 1972
Associate's Degree, Accounting & Business Administration, 3.8 GPA
U S Air Force-Texas, South Carolina & Georgia. 1968 — 1972
Honorable Discharge, Civil Engineering, SSG
University of South Carolina-Columbia, South Carolina. 1965 — 1968
None, Pre-Law Studies & Political Science., 2.0 GPA
AC Flora Senior High School-Columbia, South Carolina 1963 — 1965
High School, College/University Preparatory Program, B- Average
Gold Key Home Inspections LLC September 2004 - Present
1-800-Insects.com, LLC September 2003 - August 2004
Terminix September 2002 - September 2003
Skills
Home Inspections, Radon, Residential Homes, Inspection, Mould, Mold, Single Family Homes, Water Testing, Termite, Sellers, Real Estate, Pest Inspections, Mold Testing, Pools, Piers, Pre-listing
Education
Building Specs 2004 — 2004
Residential Home Inspections
Catonsville Community College 1989 — 1990
Art
Terminix 2004 - 2009
Skills
Cisco IOS, Microsoft Office, Windows 7, Mac OS X, Windows XP Pro, Cisco Routing &..., CCENT, Customer Service, Customer Satisfaction
Education
Thomas Nelson Community College 2010 — 2012
Cisco Networking
Dickinson College 1997 — 2001
Bachelor of Arts (BA), History
VLS Consulting Services August 2012 - Present
Oracle August 2007 - August 2012
Accredo Health Group 2006 - 2007
Exel 2000 - 2006
Terminix 1998 - 2000
Bureau of Naval Personnel 1997 - 1998
Skills
OTM, Project Management, Software Development..., Business Analysis, Software Design, Software Development, Oracle Applications, XML, Oracle, Visio, Program Management, Logistics, Solution Architecture, ERP, Strategy, Testing, Quality Assurance, Analysis, SDLC
Education
Christian Brothers University 1996 — 2000
BS, Information Technology Management, Cum Laude
Southwest Tennessee Community College 1992 — 1994
AS, Computer Science, Cum Laude
Eric Ryan Corporation September 2015 - Present
Thought Process Enterprises March 2015 - Present
Standardbred Technologies, LLC October 2012 - March 2015
Terminix November 2010 - September 2012
Cavalier Telephone October 2008 - July 2009
Comcast February 2008 - October 2008
FiberNet Communications September 2005 - February 2008
Penn Telecom, Inc. October 2004 - April 2005
Choice One Communications June 2001 - September 2004
Harry Survis Communications September 2000 - June 2001
Skills
Wireless, Cold Calling, Telecommunications, Account Management, Telephony, New Business Development, Sales, VoIP, Forecasting, Contract Negotiation, Strategic Planning, Marketing, Solution Selling, Business Development, Team Building, Selling, Training, Customer Retention, Direct Sales, Leadership, Networking, Management, Advertising, Sales Process, Sales Presentations, Sales Operations, Salesforce.com, Managed Services, Time Management, Customer Satisfaction, Call Centers, B2B, Strategic Partnerships, Unified Communications
Education
Clarion University of Pennsylvania 1979 — 1983
Bachelor of Science, Communications
Norwin Sr. High
The Brickman Group June 1999 - Present
Terminix November 1995 - June 1999
Skills
Accounts Receivable, Customer Service, Administrative..., Office Management, Microsoft Excel, Invoicing, Microsoft Word, Employee Relations, Microsoft Office, Contract Management, PowerPoint, General Ledger, Year-end Close, G/L Reconciliations, Accounts Payable, Account Reconciliation, Accruals, Spreadsheets, Team Building, Purchasing, Human Resources, Management, Payroll, Time Management, Outlook, Budgets, Hiring, Administrative...
Education
Delaware County Community College 1999 — 2006
Terminix August 2013 — Present
ServPro of Greensburg January 2012 — April 2013
ServPro of Greensburg May 2011 — January 2012
Skills
IICRC Certified in..., Water Damage Restoration, Mold Remediation, Mold, 24 Hour Emergency..., Dehumidification, Fire Restoration, Biohazard, Restoration, IICRC Certifications, Remediation, Carpet Cleaning, Water Damage, IICRC Certified, Upholstery, Applied Structural...
Education
Westmoreland County Community College 2011 — 2012
Medical Billing and Coding
Carlow College 2009 — 2010
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Terminix June 2015 - Present
Terminix August 2011 - Present
Skills
Customer Service, Marketing Strategy, Leadership, Direct Marketing, Customer Retention, Advertising, Management, Team Building, Budgets, Account Management, Marketing, Strategic Planning, Sales, P&L Management, Direct Mail, SEM, Customer Satisfaction, Operations Management, Process Improvement, CRM, Sales Management, Lead Generation, Cross-functional Team..., New Business Development, Strategy, Project Management, Team Leadership, Coaching, Marketing Communications, B2B, Competitive Analysis, Online Marketing, SEO, Digital Marketing, Social Media Marketing, Sales Operations, Negotiation, Brand Management, Social Media, Email Marketing, Marketing Management, Product Marketing, Sales Process, Online Advertising, Market Research, Analytics, E-commerce, Marketing Research, Salesforce.com, Customer Experience
Education
Christian Brothers University 1998 — 2002
B.A.
Terminix June 2009 - August 2010
Elite Network January 2007 - February 2009
Creative Financial Staffing January 2004 - December 2006
Kforce August 1993 - December 2002
Education
Colorado State University
Roto Rooter January 2006 - Present
Terminix 1990 - 2006
Terminix International 1995 - 1997
Terminix 1990 - 1995
U.S. Army September 1982 - February 1990
Skills
Pest Control, Sales Management, Income Statement, Customer Retention, Team Building, Customer Satisfaction, Operations Management, Customer Service, Sales, Account Management, Sales Operations, Direct Sales, Inventory Management, Coaching, New Business Development, Budgets, Profit, Negotiation, Strategic Planning, Selling Skills, Leadership, Sales Process, Team Leadership, P&L Management, Selling, Cold Calling, Training, Hiring, B2B, Contract Negotiation, Recruiting, Marketing, Employee Training, Process Scheduler, Forecasting, Purchasing, Sales Presentations, Management, Retail, Call Centers, P&L, Employee Relations, Fleet Management, Small Business, Business Development, Salesforce.com, Leadership Development, Key Account Management, Inventory Control, Performance Management
Education
Cleveland State University 1981 — 1986
Bachelor of Arts (B.A.), Psychology
Euclid High School 1977 — 1981
High School, College/University Preparatory
US Fish and Wildlife Service July 2010 - Present
U.S. Navy March 2005 - April 2010
Terminix March 2005 - January 2010
Education
College of San Mateo 1999 — 2001
Terminix
Skills
Sales Management, Sales, Cold Calling
Education
Catonsville Community College 1970 — 1972
Terminix September 1994 - Present
Education
Chaffey College 1984 — 1986
drafting
Terminix January 2008 - Present
Cinc Systems October 2006 - May 2007
Galileo International August 1988 - December 2005
Travelport 1990 - 2005
Education
Kennesaw State University 2006 — 2006
Project Management
Community College of Allegheny County 1984 — 1986
N/A, Structural Engineering
ServiceMaster January 1998 - Present
Terminix January 1998 - December 2006
Skills
Compliance, Contract Negotiation, Team Building, Employee Relations, Process Improvement, Operations Management, Coaching, Strategic Planning, Budgets, Payroll, Analysis, Human Resources, Employee Benefits, Performance Management, Training, Mergers & Acquisitions, Policy, Organizational..., Leadership Development, Change Management, Recruiting, FMLA
Education
Christian Brothers University 2011 — 2013
Master of Business Administration (MBA)
The University of Memphis
ATF February 2015 - Present
Florida Power & Light via Samico June 2014 - February 2015
Department of Veterans Affairs November 2013 - June 2014
Ocwen Financial Corporation January 2012 - July 2013
Terminix December 2009 - January 2012
Morgan Stanley April 2006 - January 2009
Laurel Oak Financial Services March 2004 - March 2006
Mortgage Partners Inc May 2002 - February 2004
PC Connection January 2001 - May 2002
H&R Block May 1996 - November 2000
Skills
Business Development, Investor Relations, Operations Management, Project Management, SDLC, Analytics, Pricing, Modeling, Credit, Key Performance..., Sales, Sales Operations, Sales Management, International Relations, International Sales, Customer Service, Data Warehousing, Disaster Recovery, Military Experience, USDA, Customs Regulations, Inspection, Military Training, Military Justice, Treasury Services, Sales Presentations, Financial Risk, Foreclosures, Government, Loans, Leadership, Operating Systems, MS Office Suite, Microsoft Word, Microsoft Excel, Visio, Quality Auditing, Strategic Planning, New Business Development, Contract Negotiation, Non-profits, Underwriting, User Acceptance Testing, Public Speaking, Management, Training, Finance, Executive Management, Mortgage Lending, Loan Origination
Education
Northeastern University
Master of Business Administration (MBA), MBA
Project Management Training (PMP) International Institute for Learning, Inc 2009 — 2009
PMP, Project Management
Daniel Webster College 2000 — 2002
BS, Management & Information Technology
Middlesex Community College 1996 — 1998
AS, Criminal Justice
US Customs School 1992 — 1992
"US Customs Certification", US Customs, Department of Agriculture and DEA Training Certified.
Military Police School 1992 — 1992
US Army, Criminal Law/Military Law
American Legion Extension Institute 1997 — 1997
Certificate, US Military History
Terminix July 2009 - Present
Servicemaster February 2008 - June 2009
Skills
Team Building, Vendor Management, Customer Satisfaction, Operations Management, Process Improvement, Management, Customer Retention, Call Centers, Training, Call Center, Inventory Management, Account Management, Budgets, Customer Experience, Team Leadership, Coaching, Leadership, Customer Service, Sales Operations, P&L Management, Sales Management, Sales
Education
Edinboro University of Pennsylvania 1971 — 1975
BS, English
Volvo IT January 2011 - Present
DHL Express October 2005 - September 2008
Grey Watkins Ltd May 2000 - October 2005
Quill May 1998 - December 1999
Terminix May 1997 - August 1997
Education
Elon University 1996 — 2000
BA, Political Science
Terminix March 1994 - Present
Terminix International 1994 - Present
Skills
Customer Service, Direct Sales, Customer Satisfaction
Education
Seminary - Luther Rice University 2001 — 2007
Masters, Biblical Studies
Embry-Riddle Aeronautical University 1987 — 1991
A.S. / B.S., Aviation Maintenance ; Aeronautical Studies
Handi-cap Aids Co. CSRTerminix CommercialMay 2015 - Present
2 Fellas and a Big Vehicle May 2014 - Present
Terminix January 1995 - December 2004
Skills
Cold Calling, Customer Satisfaction, Residential Homes, Sales, Customer Retention, Commercial Real Estate, New Business Development, Leadership, Negotiation, Marketing Strategy
Education
Central State University 1970 — 1971
No, History
Citadel Pest Control January 2008 - Present
Citadel Home Inspections November 2004 - Present
Ehrlich Pest Control February 2006 - December 2007
Terminix November 2004 - July 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, New Business Development, Marketing, Coaching, Marketing Strategy, Negotiation, Account Management, Outlook, Customer Satisfaction, Management
Education
CUNY Bronx Community College 1998 — 2000
Associate of Arts and Sciences (AAS), Marketing, Management & Sales
Perazim LLC March 2010 - Present
Terminix April 2008 - July 2010
Living Water Community Church 2005 - 2010
Supermedia March 2007 - April 2008
Corporate Express April 2005 - September 2007
UniFirst Corporation January 2000 - August 2005
Aramark Uniform Services April 1994 - January 2000
Skills
Salesforce.com, Sales Process, Account Management, New Business Development, Sales Management, Solution Selling, Sales Presentations, Cold Calling, Forecasting, Lead Generation, B2B, Direct Sales, Direct Mail, Advertising, Business Development, Sales, Customer Retention, Sales Operations
Education
Ashley University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.6
East Texas Baptist University 1993 — 1994
Elementary Education and Teaching, 3.0
Tyler Junior College 1988 — 1990
Associate's degree, Education, 3.1
Terminix November 2009 - Present
Cintas Corporation July 2004 - February 2009
Skills
Sales
Education
Community College of Rhode Island 1987 — 1989
Associates, General Business
Community College of Rhode Island 1987 — 1989
Associate's degree, Business Administration and Management, General
Terminix March 2012 - September 2013
AIM Equipment Co., Inc. April 2006 - November 2009
Education
Concordia University Irvine 1983 — 1987
BA
Servpro Industries July 2010 - Present
Young Electric Service, Inc. January 2007 - July 2010
Terminix May 2005 - January 2007
Pilot November 2003 - November 2004
Williams 1999 - 2003
Williams/MAPCO 1993 - 1999
United States Air Force December 1980 - September 1992
Skills
P&L, Budgeting, Contract Management, Online Marketing, Contract Negotiation, Budgets, Income Statement, Program Management, Cross-functional Team..., Account Management, Business Development, Business Planning, Business Strategy, Change Management, Coaching, Customer Satisfaction, Customer Service, Entrepreneurship, Finance, Human Resources, Insurance, Leadership, Management, Management Consulting, Marketing, Negotiation, New Business Development, Operations Management, Performance Management, Pricing, Process Improvement, Recruiting, Retail, Sales, Sales Management, Selling, Start-ups, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
Cumberland University, MBA 1996 — 1998
MBA, Business Administration and Management, General
Park University 1987 — 1991
BS, Management
Community College of the US Air Force 1983 — 1987
AS, Criminal Justice
HD Supply Construction & Industrial - White Cap December 2013 - Present
Profast Supply Inc. October 2011 - December 2013
Fastening Systems Inc. August 2010 - October 2011
Wurth/Action Bolt and Tool Co. October 2005 - July 2009
Terminix August 2004 - October 2005
Tim Lally Chevrolet January 2002 - June 2004
Eastco Building Services Inc. Construction Division September 1998 - April 2001
Skills
Negotiation, Account Management, Project Management, B2B, Organization, Public Relations, Customer Service, Sales Management, Management, Sales, Inventory Control, Building Materials, Microsoft Word, Microsoft Excel, Microsoft Office, Building Relationships, Team Building, Construction, Job Estimating, Strategic Planning, Process Scheduler, Contract Negotiation, Business Development, Inventory Management, Operations Management, Customer Satisfaction, Sales Operations, Contract Management, Construction Management, Cold Calling, New Business Development, Purchasing, Budgets, Key Account Management, Pricing, Outside Sales
Education
Cuyahoga Community College
Business, Sales and Marketing
PCI Publishing December 2012 - Present
Terminix February 2010 - September 2012
Skills
Advertising
Education
Capella University 2012 — 2013
Bachelor's degree, Psychology, 3.0
Univeristy of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General, 3.5
Terminix April 2014 - Present
ServiceMaster January 2013 - Present
ServiceMaster April 2010 - December 2012
Healthcare Contract Services June 2000 - April 2010
Skills
Business Process..., Change Management, Leadership, Management, Organizational..., Process Improvement, Project Management, Team Building, Training
Education
Christian Brothers University 2012 — 2014
Master of Business Administration (M.B.A.), 3.9 GPA
The University of Memphis 2005 — 2009
Bachelor of Business Administration (BBA), Management Information Systems and Services, Magna Cum Laude, Academic Excellence Award
Lowe's Companies, Inc. February 2015 - Present
Jagged Peak October 2011 - August 2014
Terminix December 2005 - July 2011
ARTISAN Medical, LLC January 2002 - April 2005
MEDIQ PRN - Life Support Services, Inc September 2000 - December 2001
Express Physicians Supply Corpor June 1997 - September 2000
Skills
Change Management, New Business Development, Sales Management, Forecasting, Training, Sales Operations, Sourcing, Cold Calling, Start-ups, Warehousing, Supply Chain, Multi-Site Operations, Customer-focused Service, Team-building, Logistics & Procurement..., Coaching & Training, New Business Start-up, Medical Device Rentals..., Medical/Surgical Supply..., Specialty Pharmaceutical, P&L Management, Cross-functional Team..., Process Improvement, Supply Chain Management, Operations Management, Transportation, Contract Negotiation, Strategic Planning, Team Leadership, Outsourcing, Team Building, Management
Education
CEGEP - John Abbott College 1984 — 1986
Police Technology & Criminalistics
Vanier College 1983 — 1984
Accounting & Finance
Spectra Tech LLC June 2010 - Present
Terminix December 2009 - June 2010
Dreier & Maller, Inc. 2009 - 2010
Hughes Supply 1987 - 2007
Skills
Sales Management, Construction, Wholesale Operations, Purchasing, Supplier Negotiation, Distribution Strategies, Sales, Contract Negotiation, Contract Management, Management, Pricing, Water, Budgets, Customer Service
Education
Earlham College 1981 — 1985
BA, Economics
Marion Adams - Sheridan High School
HS diploma, College Prep
Grounds Guys of Ballwin January 2014 - Present
Greenscene March 2011 - Present
Terminix February 2010 - March 2011
Skills
Sales, Cold Calling, Sales Management, Customer Retention, Pest Control, Process Scheduler, Contract Negotiation, Team Building, Coaching, Training, Budgets, Small Business, Lawn Care, Landscaping, Landscape Lighting, Hardscape, Landscape Design, Water Features, Retaining Walls, Weed Control, Aeration, Seeding, Landscape Maintenance, Account Management, Sales Process, Leadership, Management, Customer Service, Recruiting, Entrepreneurship, Contract Management, Employee Training, Landscape Construction, Customer Satisfaction, Patios, Pergolas, Tree Planting, Garden Design, Walls, Pressure Washing, Pavers, Landscape Installations, Landscape Management, Pruning, Mulch, Building Maintenance, Horticulture
Education
East Central College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Horticultural Science
East Central Community College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Applied Horticulture/Horticulture Operations, General
Blutmans Pest Control 2012 - Present
Terminix November 2003 - May 2010
Blutman's Printing September 1978 - October 2003
Education
College of San Mateo
AA Degree, Business Mgmt
Aragon High School
SmartTalent & SmartHire May 2015 - Present
SmartTalent & SmartHire May 2015 - August 2015
Hertz Corporation October 2014 - May 2015
Mobius Industries USA, Inc. September 2014 - September 2014
Trades Labor Seattle, LLC. March 2013 - May 2014
Trades Labor Seattle, LLC. March 2013 - March 2014
Marcus & Millichap August 2012 - November 2012
Terminix September 2010 - December 2010
Owner/Operator (self-employed) May 2009 - September 2010
Star Protection Agency, LLC July 2008 - May 2009
Skills
Customer Service, Staff Management, Human Resources, Administrative..., Supervisory Experience, HRIS Database Management, Temporary Placement, Social Sciences, Payroll, Employee Training, Microsoft Office, Social Media, Higher Education, Microsoft Word, Editing, English, CRM, Database Admin, Security Operations, Temporary Staffing, Construction, Property Management, Facilities Management, Facilities Operations, Unemployment Claims, Claims Investigations, Workers' Compensation..., Claims Management, Inside Sales, Supervisory Skills, Interviewing Skills, Sourcing, Commercial Real Estate, Microsoft Excel, Customer Experience..., Proofreading, PowerPoint, Office Administration, Garnishments, Payroll Taxes, Retail Sales, QuickBooks, Project Coordination, Service Coordination, Account Reconciliation, Bank Reconciliation, Leadership, Training, Recruiting, Job Placements
Education
Central Washington University 2001 — 2009
BS Interdisciplinary Studies, Social Sciences
O'Dea High School 1994 — 1998
High School Diploma, High School/Secondary Diplomas and Certificates
Disneyland June 2015 - Present
US Navy August 2012 - Present
US Navy April 2011 - April 2015
Fenn Termite & Pest Control, Inc. June 2008 - August 2009
Fenn Pest and Termite May 2008 - June 2009
Terminix March 2007 - May 2008
Blizzard Entertainment October 2005 - December 2006
Factory Motor Parts January 2004 - September 2005
Skills
Navy, Weapons, Firefighting, Military Experience, Military Training, Military, Windows Vista, Clerical Skills, Customer Service, Team Building, Security Clearance, Organizational..., Quality Assurance, Policy, Information Assurance, Public Speaking, Leadership, Microsoft Office, Command, Training, Team Leadership, Force Protection, Military Operations, Exercises, Homeland Security, Emergency Management, Occupational Health, Field Training, Field Inspection, Pest Control, Food Safety, Patient Safety, Industrial Safety, Workplace Safety, First Aid, Safety Training
Education
Cypress High School 1996 — 2000
High School Diploma
Cerritos College
Terminix January 1998 - Present
Kay Bee Toys January 1979 - January 1988
Childrens Palace January 1975 - January 1988
Education
Cuyahoga Community College 1969 — 1971
Brunswick Ohio 1965 — 1969
Terminix September 2014 - Present
Otis Elevator Company May 2013 - August 2014
UTC Climate Controls and Security January 2011 - May 2013
SimplexGrinnell November 2009 - December 2010
UTC Fire & Security May 2007 - October 2009
Otis Elevator May 2002 - April 2007
US Navy Emory S. Land 1996 - 2000
Skills
Cost Reduction, Change Management, Process Improvement, Business Strategy, Cross-functional Team..., Program Management, Operations Management, Team Leadership, Kaizen, Operational Excellence, Six Sigma, Supply Chain Management, Management, Leadership, Talent Management, Integration
Education
Purdue University - Krannert School of Management 2000 — 2002
MBA, Operations, Finance
DePauw University 1988 — 1992
BA, Biological Sciences
Navy Supply Corps School
North American Home Services April 2013 - Present
Terminix February 2013 - April 2013
EVCO Wholesale Food Corp. July 2011 - April 2013
PB& J Restaurants July 2010 - August 2011
Noodles & Company January 2008 - July 2010
Noodles & Company January 2009 - January 2010
Noodles & Company July 2007 - July 2008
Noodles & Company 2007 - 2008
Noodles & Company July 2007 - September 2007
Noodles & Company 2006 - 2007
Skills
Financial Analysis, Restaurant Management, Restaurants, Customer Service, Food Service, Team Building, Budgets, Sales, Strategic Planning, Microsoft Excel, Food & Beverage, Microsoft Word, Leadership, Training, Marketing, Business Development, Management, Marketing Strategy, Investors, Single Family Homes, Investment Properties
Education
University of Phoenix 2002 — 2005
Masters, Education
Metropolitan State College of Denver 2001 — 2003
BA, the field of History. Completed
College of San Mateo 1999 — 2001
Bachelor of Arts, History/ Coaching
Terminix November 2001 - July 2014
FedEx Express September 1984 - December 1999
Skills
Team Building, Coaching, Customer Satisfaction, Public Speaking, Customer Retention, Call Centers, Sales Management, Cold Calling, Operations Management, Account Management, Sales, Training, Leadership Development, Performance Management, Customer Service
Education
Christian Brothers University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
Linebarger Goggan Blair & Sampson, LLP September 2003 - Present
Terminix September 2002 - September 2003
Baylor College of Medicine November 1993 - July 2002
Skills
Mergers & Acquisitions, Leadership, Financial Analysis, Accounting, Customer Service, Microsoft Office, Coaching, Leadership Development, Management, Public Speaking, Nonprofits, Microsoft Excel, Fundraising, Event Planning
Education
Concordia University-Austin 2008 — 2010
Bachelor of Business Administration (BBA), Business/Commerce, General
San Jacinto College 1999 — 2001
Finance Executives International (FEI) July 2013 - Present
Carlisle Aviation June 2012 - Present
Carlisle Corporation July 2003 - Present
Ave Maria Home February 2012 - July 2014
Memphis Italian Festival 2003 - 2010
Cooperative Marketing Concepts, Inc. 1994 - 2003
Treasure Bay Casino January 1993 - December 1993
ServiceMaster 1990 - 1992
Terminix 1987 - 1989
PwC 1986 - 1987
Skills
Management, Business Development, Strategic Planning, Budgets, Cross-functional Team..., Process Improvement, Forecasting, Social Media, Business Analysis, Sales, Performance Management, Business Planning, Recruiting, Customer Service, Leadership, Banking Relationships, Financial Analysis, New Business Development, Strategy, IT Management, Vendor Management, Team Building, Strategic Financial..., Contract Negotiation, Finance, Banking, Program Management, Change Management, Coaching, Mergers & Acquisitions, Budgeting, Affordable Care Act
Education
Christian Brothers University 1980 — 1984
B.S., Business Admin/Accounting
Terminix November 2013 - Present
Private Family February 2013 - November 2013
AAA Texas February 2010 - November 2012
Private Family - volunteer April 2008 - February 2010
AAA Michigan August 2006 - April 2008
American Express May 2005 - September 2006
J. Martin Travel January 1998 - May 2002
Alber Orchard and Cider Mill August 1988 - June 1999
Westgate Travel August 1990 - April 1996
Skills
Travel Management, Accounts Receivable, Business Travel, Customer Service, Sales, Tourism, Hotels, Training, Hospitality, Sabre, Travel Planning, Account Management, Sales Management, Cruises, Negotiation, Marketing, Team Building, Customer Retention, Call Centers, Vacation, Event Management, Trade Shows, Event Planning, Leadership, Call Center, Contract Negotiation, Sales Operations, Microsoft Office, Group sales, ASW400
Education
Conlin-Hallissey School of Tourism 1990 — 1990
Certificate, Travel / Tourism, 4.0
Cleary University 1987 — 1990
Didn't earn degree, have 36 credit hours, Business Management, 3.7
Arrow Exterminators July 2014 - Present
Hulett Environmental Services June 2013 - July 2014
Hulett Environmental Services February 2012 - June 2013
Terminix June 2006 - January 2012
Terminix International February 2005 - June 2006
H&H Motors February 2000 - September 2003
Automotive Avenues January 1995 - January 2000
Automotive Avenues April 1994 - January 1995
Automotive Avenues February 1992 - April 1994
Skills
Customer Satisfaction, Coaching, Employee Training, Team Building, Operations Management, Account Management, Training, Sales, Recruiting, Customer Service, Leadership Development, Leadership, Performance Management, Budgets, Customer Retention, Sales Management
Education
Colorado Christian University 1989 — 1991
Leadership
Texas A&M University 1982 — 1986
Business Administration
Terminix September 1994 - Present
Terminix Int 1994 - Present
Skills
Home Inspections, Construction, Scheduling, Supervisory Skills, Process Scheduler, Operations Management, Contract Management, Team Building, Sales Management, Budgets, Customer Satisfaction, New Business Development
Education
Chaffey College 1986 — 1988
Architecture
Phoenix Institute of Technology 1984 — 1985
Architectual Drafting Technician
Terminix February 2008 - Present
St. John's IGA August 2006 - February 2008
Albertsons January 2005 - August 2006
Skills
Customer Service, Microsoft Office, Troubleshooting, Process Scheduler, Leadership, Operations Management, Sales, Customer Retention, Financial Reporting, Balance Sheet, Forecasting, Microsoft Excel, Financial Accounting, Meticulous eye for..., Economics, Inventory Management
Education
Warner Pacific College 2009 — 2011
Business Administration, Management, Finance, Economics
Clark College 2004 — 2008
Associates, General Studies, Business
Terminix Commercial Accounts ManagerTerminixSeptember 1988 - November 2011
Chicago-Philadelphia December 2006 - June 2011
Skills
Certified Arborist, Industry Licensed, Pest management Systems
Education
Delaware Valley College 1976 — 1980
BS, Horticulture
HD Supply March 2006 - Present
Terminix January 1998 - March 2006
Education
College of Charleston 1986 — 1993
Bachelor of Science, Sociology/Anthropology
Trident Technical College 1996 — 1998
Associate Degree, Hospitality Administration
City of Savannah March 2010 - December 2011
Wingate by Wyndham June 2007 - March 2010
Terminix August 2009 - October 2009
Zales November 2008 - August 2009
Sears Holdings Corporation December 2006 - June 2007
Subway October 2006 - December 2006
Sears Holdings Corporation March 2006 - September 2006
Sears Holdings Corporation December 2004 - December 2005
Robinsons-May May 2003 - September 2003
US Army October 2002 - April 2003
Skills
Customer Service, Microsoft Office, Problem Solving
Education
Universal Technical Institute of California Inc 2005 — 2006
None, Automotive Technology
El Camino College 2003 — 2005
None, Automotive Technology
West High School 1998 — 2002
High School Diploma, General Studies
Terminix January 2015 - Present
QuikTrip April 2012 - August 2013
Aaron's, Inc April 2010 - April 2012
Skills
Retail, Loss Prevention, Customer Service, Cashiering, Time Management, Customer Satisfaction, Sales, PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Marketing, POS, Event Planning, Driving Results, Inventory Control, Store Operations, Inventory Management, Visual Merchandising, Merchandising
Education
Eastern Kentucky University 2002 — 2006
Bachelor of Arts (BA), Communication, General
Terminix July 2012 - Present
JPMorgan Chase February 2012 - July 2012
C4 Connections AT&T September 2010 - December 2011
Apple Computers February 2008 - August 2010
Skills
Entertainment, Social Media, Microsoft Office, Television, Film, Event Management, Customer Service, Event Planning, Microsoft Excel, Social Media Marketing, Microsoft Word, Public Speaking, Public Relations
Education
Media Tech Institute 2010 — 2011
Recording Arts Certificate, Sound design
Richland College 2003 — 2005
Associate's degree, General Studies
Eastfield College 2001 — 2003
General Studies
Lakeside Occupational Medical Centers 2011 - Present
The Mark Travel Corporation August 2007 - January 2010
Terminix February 2005 - August 2007
United States Air Force May 1998 - February 2001
Skills
Typing, Filing, Vital Signs, Immunization, Direct Patient Care, Data Entry, Spreadsheets, Microsoft Word, Microsoft Excel, PowerPoint
Education
Everest University-North Orlando 2010 — 2011
Diploma, Medical/Clinical Assistant
W. T. Sampson High School 1995 — 1997
Diploma
Consort January 2012 - May 2012
consort 2012 - 2012
Terminix August 2006 - May 2011
Skills
Warehousing, Inventory Management, Microsoft Office, Logistics, Microsoft Excel, Inventory Control, Microsoft Word, Warehouse Management, Shipping, Forklift Operator, Operations Management, Distribution Center..., Team Building, Supply Chain Management, Purchasing, Supply Chain, PowerPoint, Strategic Planning, Transportation
Education
Missouri Western State University 1995 — 1997
Bachelors, - Business Administration
Community College of the US Air Force 1993 — 1995
Associates, Strategic Aircraft Maintenance
Terminix December 2013 - Present
Terminix January 2013 - December 2013
insulationvacuumbags.com July 2012 - January 2013
Skills
Strategic Planning, Microsoft Excel, Customer Service, Microsoft Office, Outlook, PowerPoint
Education
Central Michigan University
Self-employed June 2006 - Present
Terminix January 1998 - May 2006
Education
Cosumnes River College 1994 — 1995
Terminix March 2013 - Present
CVS Pharmacy April 2008 - February 2013
Northwest Service Academy May 2007 - October 2007
Pizza Pub October 2000 - May 2007
Education
Clarion University of Pennsylvania 2003 — 2007
Bachelor's degree, Biology, General
Terminix April 2014 - July 2015
Sage October 2013 - February 2014
Career Connections, Inc. April 2013 - July 2013
TRC Staffing Services, Inc. October 2006 - March 2013
InnoSource March 2006 - August 2006
CompuCredit December 2004 - February 2006
Rollins, Inc. April 2004 - September 2004
The Network May 2003 - January 2004
TeleTech April 2002 - March 2003
Skills
Call Centers, Customer Service, Customer Satisfaction, Telecommunications, Troubleshooting, Customer Experience, Team Leadership, Microsoft Office, Technical Support, Customer Retention, Microsoft Excel, Sales
Education
Dekalb Technical College 1999 — 2001
Terminix March 1986 - Present
Home Exterminating February 1982 - March 1986
United States Army National Guard June 1974 - May 1980
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Sales, Sales Management, Pest Control, Inventory Management, P&L, Account Management, Cold Calling, Call Centers, Coaching, Management, P&L Management, Sales Operations, New Business Development, Leadership, Training
Education
Essex Community College 1980 — 1984
Associate's degree, Business Administration, Management and Operations
Perry Hall Sr.High School 1971 — 1974
Allconnect July 2014 - Present
Terminix January 2013 - July 2014
MarketSource Inc. January 2013 - November 2013
AT&T 2007 - 2012
Skills
Telecommunications, Wireless, VoIP, Managed Services, Unified Communications, Call Centers, IP, MPLS, Telephony, Direct Sales, Mobile Devices, Solution Selling, Ethernet, T1, Customer Retention
Education
Clark Atlanta University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Marketing, 3.00
Cellular Sales July 2013 - Present
state of florida dept of corrections September 2006 - January 2013
Hulett Environmental Services August 2004 - August 2006
Terminix April 1998 - February 2004
Skills
Customer Service, Sales, PowerPoint, Microsoft Office, Customer Satisfaction, Security, Team Building, Training
Education
Lake Sumter Community College 2010 — 2011
Associate of Arts (A.A.), Psychology
Cape Cod Community College 1985 — 1988
Associate of Arts (A.A.), Communication and Media Studies
Terminix September 2010 - Present
Southland Conference October 2013 - Present
Skills
Customer Retention, Sales, Account Management, Customer Service, Sales Management, Sales Operations, Selling, Team Building, Inventory Management, Customer Satisfaction, Operations Management, Coaching
Education
Marine Military Academy 1992 — 1996
High School Diploma, General Studies
Dallas County Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Law
Thermal Clean February 2014 - Present
Terminix June 2007 - January 2013
Skills
Pest Control, Bed Bugs, Cockroaches, Residential &..., Customer Retention, Landscape Maintenance, Certified Pesticide..., Lawn Care, Termite, Irrigation, Sales, Training, Account Management, Customer Service, Team Building, Strategic Planning, Marketing, New Business Development, Budgets, Public Speaking, Coaching, Leadership, Sales Management, Contract Negotiation
Education
Erie Community College 2002 — 2003
Associate's degree, Criminal Justice and Corrections
PATS Aircraft Systems (PATS Aircraft, LLC) April 2014 - September 2014
Stellar Avionics Svc LLC January 2014 - April 2014
Summit Aviation October 2013 - January 2014
Dassault Falcon Jet July 2013 - October 2013
United States Marine Corps February 2012 - December 2012
United States Marine Corps December 2007 - February 2012
Don Bohn GMC June 2007 - December 2007
Terminix December 2006 - June 2007
Avis Budget Group EMEA August 2004 - December 2006
Skills
Military, Military Operations, Military Experience, Weapons, Military Training, Counterterrorism, Military Logistics, Physical Security, Self-driven, Organization, Customer Service, Sales, Learning Quickly
Education
Delaware Technical and Community College-Stanton-Wilmington 2013 — 2015
Fresenius Medical Care September 2013 - Present
Terminix 2012 - 2013
Ricoh Business Solutions 2008 - 2013
Liftec forklifts Inc. 2007 - 2008
Eastern High Voltage 2006 - 2007
Ricoh Business Solutions 2001 - 2006
Skills
•7 years of technical..., •educated in electrical..., •PC office..., •inspecting and..., •troubleshooting,..., •using digital meters..., • excellent..., •optimistic and..., Training, Sales Operations, Sales, Cold Calling, Time Management, Customer Service
Education
DeVry University 2001 — 2003
Associate of Arts and Sciences (AAS), Electronic Engineering Technology
Middletown High School North 1990 — 1994
Diploma
Terminix July 2014 - Present
Entertainment Entrepreneur/Parke Afia Films May 1997 - December 2013
Ciba-Geigy November 1992 - August 1994
FedEx October 1991 - November 1992
Skills
Entrepreneurship, Social Entrepreneurship, Sales, Public Speaking, Expository Writing, Blogging, Volunteer Management, Customer Service, Community Outreach, Proposal Writing, Strategic Planning, Creative Strategy
Education
Cornell University
Bachelor of Arts (BA), Economics
Yale University
Master of Fine Arts (MFA), Theatre/Theater
Rollins, Inc. August 2005 - Present
Terminix November 2002 - August 2005
Fresh Choice / Zoopa June 1995 - November 2002
Barnes & Noble January 1990 - June 1995
Education
Columbia International University 1984 — 1986
Graduate Studies, Theology / Linguistics
Washington Bible College 1980 — 1983
Bachelor’s Degree, Theology / Philosophy
Terminix April 2011 - July 2014
Jeans Place August 2007 - August 2011
Skills
Customer Interaction, Customer Service, Customer Satisfaction, Microsoft Office, Thrive in A Fast-paced..., Sales, Reliability
Education
East Carolina University 2004 — 2007
Business Administration and Management, General
Havelock High School 2000 — 2004
High School, College Prep
Seals Ambulance Service July 2014 - Present
IU Health Bloomington Hospital May 2013 - June 2014
Terminix May 2012 - April 2013
United States Air Force January 2008 - January 2012
Skills
Emergency Medicine, Microsoft Word, Team Leadership, Followership, Teamwork, Deadline Oriented, Group Dynamics
Education
Ivy Tech Community College 2013 — 2015
Associate's Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Ivy Tech Community College 2013 — 2013
Certificate, Emergency Care Attendant (EMT Ambulance)
Community College of the Air Force 2008 — 2012
General Studies
Southport High School