West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Papa Mensah Papa Mensah's West Corporation Experience October 2005 - March 2006
Job Linkage Analyst
Industry Marketing and Advertising
Experience
Infogroup December 2006 - Present
West Corporation October 2005 - March 2006
West Corporation January 2003 - October 2005
Skills
Customer Service, Sales, Management, Leadership, Call Center, Time Management, Strategic Planning, Account Management, Microsoft Office, Vendor Management, Project Management, Human Resources, Negotiation, Team Leadership
Education
Bellevue University 2003 — 2008
BA, Communications
Infogroup December 2006 - Present
West Corporation October 2005 - March 2006
West Corporation January 2003 - October 2005
Skills
Customer Service, Sales, Management, Leadership, Call Center, Time Management, Strategic Planning, Account Management, Microsoft Office, Vendor Management, Project Management, Human Resources, Negotiation, Team Leadership
Education
Bellevue University 2003 — 2008
BA, Communications
Lisa Busing Lisa Busing's West Corporation Experience August 2013 - March 2015
Job Recruiter at West Corporation
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ho-Chunk, Inc. May 2013 - July 2013
Warren Distribution November 2012 - April 2013
Great Western Bank February 2011 - October 2012
First National Bank of Omaha January 2007 - February 2011
Skills
Proficient in Benefit..., Proficient with..., Benefits Administration, HRIS, Government Contracting, Government, Employee Benefits, Employee Training
Education
Bellevue University 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Metropolitan Community College 2008 — 2011
Associate's degree, Business Administration
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ho-Chunk, Inc. May 2013 - July 2013
Warren Distribution November 2012 - April 2013
Great Western Bank February 2011 - October 2012
First National Bank of Omaha January 2007 - February 2011
Skills
Proficient in Benefit..., Proficient with..., Benefits Administration, HRIS, Government Contracting, Government, Employee Benefits, Employee Training
Education
Bellevue University 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Metropolitan Community College 2008 — 2011
Associate's degree, Business Administration
Patrick Kush Patrick Kush's West Corporation Experience January 2006 - January 2007
Job Field Service Tech, Cox
Industry Broadcast Media
Experience
Cox Communications June 2013 - Present
Cox Communications October 2011 - Present
PayPal June 2010 - June 2011
PayPal May 2009 - June 2010
PayPal April 2008 - May 2009
PayPal April 2007 - April 2008
West Corporation January 2006 - January 2007
Skills
Call Centers, Technical Support, Troubleshooting, Computer Hardware, Help Desk Support, Microsoft Office, Outlook, Customer Experience, Customer Retention, Training, Cable Television, Cable Modems, Online Payment, Sales, International Business, Ecommerce practices, PowerPoint, Microsoft Excel, Microsoft Word, Wireless Networking, Merchant Services, Account Management, Websites, Smartphones, TCP/IP, Email Clients, VoIP, Operating Systems, Security
Education
Bellevue University 2012 — 2014
Master's degree, Management Information Systems, General, 3.3
UNO 2004 — 2008
Organizational Sociology, 3.5
Bellevue University 1999 — 2001
Bachelor of Applied Science (B.A.Sc.), Public Administration, 3.6
Lincoln School of Commerce 1996 — 1998
Associate of Science (A.S.), Computer Programming / Business Admin, 3.8
Cox Communications June 2013 - Present
Cox Communications October 2011 - Present
PayPal June 2010 - June 2011
PayPal May 2009 - June 2010
PayPal April 2008 - May 2009
PayPal April 2007 - April 2008
West Corporation January 2006 - January 2007
Skills
Call Centers, Technical Support, Troubleshooting, Computer Hardware, Help Desk Support, Microsoft Office, Outlook, Customer Experience, Customer Retention, Training, Cable Television, Cable Modems, Online Payment, Sales, International Business, Ecommerce practices, PowerPoint, Microsoft Excel, Microsoft Word, Wireless Networking, Merchant Services, Account Management, Websites, Smartphones, TCP/IP, Email Clients, VoIP, Operating Systems, Security
Education
Bellevue University 2012 — 2014
Master's degree, Management Information Systems, General, 3.3
UNO 2004 — 2008
Organizational Sociology, 3.5
Bellevue University 1999 — 2001
Bachelor of Applied Science (B.A.Sc.), Public Administration, 3.6
Lincoln School of Commerce 1996 — 1998
Associate of Science (A.S.), Computer Programming / Business Admin, 3.8
Donald Neal Jr. Donald Neal Jr.'s West Corporation Experience December 2005 - February 2009
Job Tax Manager
Industry Accounting
Experience
Catholic Health Initiatives August 2015 - Present
KPMG US November 2012 - August 2015
CHI Health (Formerly Alegent Creighton Health) February 2009 - November 2012
D&K Financial, LLC October 2006 - November 2012
West Corporation December 2005 - February 2009
State of Nebraska October 2003 - December 2005
Skills
Tax Compliance, Tax Preparation, Corporate Tax, Sales Tax, Financial Accounting, Tax Accounting, US GAAP, Income Tax, Tax Research, Big 4, Financial Statements, General Ledger, Financial Analysis, QuickBooks, FIN 48, State Tax, GoSystems, ProSystem fx Tax
Education
Bellevue University 2007 — 2010
Master of Business Administration (M.B.A.), Accounting
University of Nebraska-Lincoln 1999 — 2003
Bachelor's Degree, Accounting
Rush Henrietta Senior High School 1994 — 1998
High School
Catholic Health Initiatives August 2015 - Present
KPMG US November 2012 - August 2015
CHI Health (Formerly Alegent Creighton Health) February 2009 - November 2012
D&K Financial, LLC October 2006 - November 2012
West Corporation December 2005 - February 2009
State of Nebraska October 2003 - December 2005
Skills
Tax Compliance, Tax Preparation, Corporate Tax, Sales Tax, Financial Accounting, Tax Accounting, US GAAP, Income Tax, Tax Research, Big 4, Financial Statements, General Ledger, Financial Analysis, QuickBooks, FIN 48, State Tax, GoSystems, ProSystem fx Tax
Education
Bellevue University 2007 — 2010
Master of Business Administration (M.B.A.), Accounting
University of Nebraska-Lincoln 1999 — 2003
Bachelor's Degree, Accounting
Rush Henrietta Senior High School 1994 — 1998
High School
Joshua Keach Joshua Keach's West Corporation Experience September 2007 - June 2008
Job MPM, seeking new opportunities
Industry Military
Experience
United States Department of Defense January 2011 - Present
West Corporation September 2007 - June 2008
United States Air Force August 2006 - September 2007
United States Air Force March 2002 - August 2007
United States Air Force August 2005 - September 2006
United States Air Force March 2001 - August 2005
Skills
Software Engineering, Software Development, Troubleshooting, Project Management, Process Improvement, UML, Systems Engineering, Java, Agile Methodologies, Scrum, Microsoft Office, MS Project, Automation, SharePoint, Perl, Test Management, Automotive Repair, Automotive Aftermarket, Mercurial, VBA, Unix, Linux, Confluence, JIRA, Sparx Enterprise..., SQL
Education
Bellevue University 2011 — 2013
Master's in Project Management, Project Management
Bellevue University 2009 — 2011
Bachelor's Management Information Systems, Project Management
CCAF 2003 — 2007
Associates in AS Computer Science Technology, Computer Science
United States Department of Defense January 2011 - Present
West Corporation September 2007 - June 2008
United States Air Force August 2006 - September 2007
United States Air Force March 2002 - August 2007
United States Air Force August 2005 - September 2006
United States Air Force March 2001 - August 2005
Skills
Software Engineering, Software Development, Troubleshooting, Project Management, Process Improvement, UML, Systems Engineering, Java, Agile Methodologies, Scrum, Microsoft Office, MS Project, Automation, SharePoint, Perl, Test Management, Automotive Repair, Automotive Aftermarket, Mercurial, VBA, Unix, Linux, Confluence, JIRA, Sparx Enterprise..., SQL
Education
Bellevue University 2011 — 2013
Master's in Project Management, Project Management
Bellevue University 2009 — 2011
Bachelor's Management Information Systems, Project Management
CCAF 2003 — 2007
Associates in AS Computer Science Technology, Computer Science
Justin Ladenburger's West Corporation Experience July 2002 - April 2007
Job Principal Consultant at Vesta Partners
Industry Information Technology and Services
Experience
Vesta Partners May 2011 - Present
Metropolitan Utilities District April 2007 - May 2011
West Corporation July 2002 - April 2007
Sandia National Laboratories May 2000 - September 2000
Skills
ERP, GIS, SAP R/3, Business Process, Integration, SAP, SAP Implementation, Data Migration, SAP ERP, ABAP, Change Management, Business Analysis, Consulting, Requirements Analysis, Business Process..., IT Strategy
Education
Bellevue University 2004 — 2006
Master's Degree, MBA/MIS
University of Nebraska-Lincoln 1998 — 2002
Bachelor's Degree, Computer Science & Business Administration
Vesta Partners May 2011 - Present
Metropolitan Utilities District April 2007 - May 2011
West Corporation July 2002 - April 2007
Sandia National Laboratories May 2000 - September 2000
Skills
ERP, GIS, SAP R/3, Business Process, Integration, SAP, SAP Implementation, Data Migration, SAP ERP, ABAP, Change Management, Business Analysis, Consulting, Requirements Analysis, Business Process..., IT Strategy
Education
Bellevue University 2004 — 2006
Master's Degree, MBA/MIS
University of Nebraska-Lincoln 1998 — 2002
Bachelor's Degree, Computer Science & Business Administration
Jason McClelland Jason McClelland's West Corporation Experience October 2005 - January 2006
Job MWOC Engineering
Industry Transportation/Trucking/Railroad
Experience
Union Pacific Railroad August 2013 - Present
Union Pacific Railroad July 2012 - August 2013
Union Pacific Railroad November 2010 - July 2012
Union Pacific Railroad January 2006 - November 2010
West Corporation October 2005 - January 2006
Skills
Management, Troubleshooting, Engineering, Policy, Container, Rail, Freight, Transportation, Transportation..., Process Improvement, Transportation Planning, Customer Service, Logistics, Operations Management, Railway, Training, Microsoft Office, Microsoft Excel, Team Building, Analysis, Dispatching, Data Analysis, Logistics Management, Cross-functional Team..., Microsoft Word, Project Planning
Education
Bellevue University 2003 — 2005
Bachelor's degree, Computer Science, 3.9
Iowa Western Community College 1997 — 1999
Associate of Science (A.S.), Computer Science, 3.3
Union Pacific Railroad August 2013 - Present
Union Pacific Railroad July 2012 - August 2013
Union Pacific Railroad November 2010 - July 2012
Union Pacific Railroad January 2006 - November 2010
West Corporation October 2005 - January 2006
Skills
Management, Troubleshooting, Engineering, Policy, Container, Rail, Freight, Transportation, Transportation..., Process Improvement, Transportation Planning, Customer Service, Logistics, Operations Management, Railway, Training, Microsoft Office, Microsoft Excel, Team Building, Analysis, Dispatching, Data Analysis, Logistics Management, Cross-functional Team..., Microsoft Word, Project Planning
Education
Bellevue University 2003 — 2005
Bachelor's degree, Computer Science, 3.9
Iowa Western Community College 1997 — 1999
Associate of Science (A.S.), Computer Science, 3.3
Nathan Baumbach Nathan Baumbach's West Corporation Experience July 2010 - August 2012
Job Operations Technician 2 at First Data Corporation
Industry Telecommunications
Experience
First Data Corporation August 2012 - Present
West Corporation July 2010 - August 2012
First Data Corporation March 1999 - November 2009
United States Air Force March 1994 - March 1999
Skills
Juniper, BGP, CCNA, Unix Administration, Network Administration, Network Engineering, IP Networking, Linux, Oracle SQL, Load Balancing, Cisco Switches, Routing Protocols, IPSec, VLAN, TCP/IP, Network Architecture, Firewalls, JUNOS, IPv6, RADIUS, Cisco IOS, IBM Mainframe, IBM AS/400, IBM Utilities, CA-7, CA-11, Service Desk, Cisco Technologies, Servers, Networking, SharePoint, WAN, VPN, Routing, OSPF, Data Center, DNS, Computer Network..., Frame Relay, Routers, Disaster Recovery, LAN-WAN, Cisco Routers, Ethernet, FTP, Windows XP, Operating Systems, Juniper Technologies, Leadership, Team Leadership
Education
Bellevue University 2004 — 2009
Bachelors, Computer Information Systems
Wayne State College 1992 — 2004
Bachelor's degree, Psychology, 3.8
First Data Corporation August 2012 - Present
West Corporation July 2010 - August 2012
First Data Corporation March 1999 - November 2009
United States Air Force March 1994 - March 1999
Skills
Juniper, BGP, CCNA, Unix Administration, Network Administration, Network Engineering, IP Networking, Linux, Oracle SQL, Load Balancing, Cisco Switches, Routing Protocols, IPSec, VLAN, TCP/IP, Network Architecture, Firewalls, JUNOS, IPv6, RADIUS, Cisco IOS, IBM Mainframe, IBM AS/400, IBM Utilities, CA-7, CA-11, Service Desk, Cisco Technologies, Servers, Networking, SharePoint, WAN, VPN, Routing, OSPF, Data Center, DNS, Computer Network..., Frame Relay, Routers, Disaster Recovery, LAN-WAN, Cisco Routers, Ethernet, FTP, Windows XP, Operating Systems, Juniper Technologies, Leadership, Team Leadership
Education
Bellevue University 2004 — 2009
Bachelors, Computer Information Systems
Wayne State College 1992 — 2004
Bachelor's degree, Psychology, 3.8
Joshua Burk, M.B.A. Joshua Burk, M.B.A.'s West Corporation Experience July 2007 - December 2007
Job Marketing Professional Looking For Next Adventure
Industry Marketing and Advertising
Experience
Parallel HR Solutions, Inc. June 2015 - August 2015
American Exteriors LLC March 2015 - June 2015
Yahoo November 2013 - January 2015
Dex Media July 2011 - October 2013
PayPal December 2007 - June 2011
West Corporation July 2007 - December 2007
Discover Financial Services October 2006 - June 2007
The Church of Jesus Christ of Latter-Day Saints February 2004 - February 2006
Skills
Marketing, Management, Customer Service, Advertising, Online Marketing, Analysis, Sales, Leadership, Outlook, Marketing Strategy, Market Research, Social Media Marketing, SEM, Digital Marketing, Direct Marketing, Product Marketing, Spanish, Public Speaking, Team Leadership, Account Management, Training, Marketing Management, Strategic Planning, Retail, New Business Development, Public Relations, Pricing, Microsoft Word, PowerPoint, Budgets, Microsoft Excel, Social Media, Business Strategy, Entrepreneurship, Team Building, Outbound Marketing, Social Networking, Lead Generation, E-commerce, Content Writing, WordPress, ROI Optimization, Google Adwords, Yahoo Search Marketing, Yahoo Search, Email Newsletter Design, Technical Recruiting, Small Business, Marketing Research, Google Analytics
Education
Bellevue University 2011 — 2014
Master of Business Administration (M.B.A.), Marketing
Bellevue University 2009 — 2010
Bachelor’s Degree, Marketing Management
Metropolitan Community College 2007 — 2009
Associate’s Degree, Business Transfer
Hunter High School 2000 — 2003
High School, Generals
Parallel HR Solutions, Inc. June 2015 - August 2015
American Exteriors LLC March 2015 - June 2015
Yahoo November 2013 - January 2015
Dex Media July 2011 - October 2013
PayPal December 2007 - June 2011
West Corporation July 2007 - December 2007
Discover Financial Services October 2006 - June 2007
The Church of Jesus Christ of Latter-Day Saints February 2004 - February 2006
Skills
Marketing, Management, Customer Service, Advertising, Online Marketing, Analysis, Sales, Leadership, Outlook, Marketing Strategy, Market Research, Social Media Marketing, SEM, Digital Marketing, Direct Marketing, Product Marketing, Spanish, Public Speaking, Team Leadership, Account Management, Training, Marketing Management, Strategic Planning, Retail, New Business Development, Public Relations, Pricing, Microsoft Word, PowerPoint, Budgets, Microsoft Excel, Social Media, Business Strategy, Entrepreneurship, Team Building, Outbound Marketing, Social Networking, Lead Generation, E-commerce, Content Writing, WordPress, ROI Optimization, Google Adwords, Yahoo Search Marketing, Yahoo Search, Email Newsletter Design, Technical Recruiting, Small Business, Marketing Research, Google Analytics
Education
Bellevue University 2011 — 2014
Master of Business Administration (M.B.A.), Marketing
Bellevue University 2009 — 2010
Bachelor’s Degree, Marketing Management
Metropolitan Community College 2007 — 2009
Associate’s Degree, Business Transfer
Hunter High School 2000 — 2003
High School, Generals
Lori Messink Lori Messink's West Corporation Experience January 2012 - May 2014
Job IT Project Manager contracted to First Data
Industry Information Technology and Services
Experience
Experis IT May 2014 - April 2015
West Corporation January 2012 - May 2014
Skills
Telecommunications, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Team Leadership, Training, Managed Services, Technical Support, Project Management, Team Building, Time Management, Contact Centers, Customer Retention, VoIP, Service Delivery, Telephony, Troubleshooting, Call Centers, Vendor Management, Customer Support, Service Management, Avaya, Mobile Devices, Networking, Quality Assurance, CRM, Wireless, Windows, Budgeting, Management, Account Management, Microsoft Office, Process Improvement
Education
Bellevue University 2011 — 2015
Master's of Information Systems, IT Project Management
Bellevue University 2004 — 2009
Bachelor's degree, Business Administration and Management, General
Vatterott College 2002 — 2003
Diploma, Computer Science
Experis IT May 2014 - April 2015
West Corporation January 2012 - May 2014
Skills
Telecommunications, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Team Leadership, Training, Managed Services, Technical Support, Project Management, Team Building, Time Management, Contact Centers, Customer Retention, VoIP, Service Delivery, Telephony, Troubleshooting, Call Centers, Vendor Management, Customer Support, Service Management, Avaya, Mobile Devices, Networking, Quality Assurance, CRM, Wireless, Windows, Budgeting, Management, Account Management, Microsoft Office, Process Improvement
Education
Bellevue University 2011 — 2015
Master's of Information Systems, IT Project Management
Bellevue University 2004 — 2009
Bachelor's degree, Business Administration and Management, General
Vatterott College 2002 — 2003
Diploma, Computer Science
Joseph Hering Joseph Hering's West Corporation Experience April 2009 - November 2009
Job Partskeeper City of Omaha
Industry Logistics and Supply Chain
Experience
City of Omaha August 2013 - Present
Walmart April 2013 - January 2014
State of Nebraska Department of Motor Vehicles July 2012 - January 2013
Self Employed March 2009 - July 2012
West Corporation April 2009 - November 2009
Caesers Entertainment May 2007 - February 2009
Northern Natural Gas January 2003 - October 2006
Avaya March 1998 - September 2002
Education
Bellevue University 2001 — 2002
Master of Arts (M.A.), Management, 3.31
Bellevue University 1996 — 1997
Bachelor's degree, Business Administration and Management, General, 3.08
Lincoln School of Commerce 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, 3.49
Burke High
City of Omaha August 2013 - Present
Walmart April 2013 - January 2014
State of Nebraska Department of Motor Vehicles July 2012 - January 2013
Self Employed March 2009 - July 2012
West Corporation April 2009 - November 2009
Caesers Entertainment May 2007 - February 2009
Northern Natural Gas January 2003 - October 2006
Avaya March 1998 - September 2002
Education
Bellevue University 2001 — 2002
Master of Arts (M.A.), Management, 3.31
Bellevue University 1996 — 1997
Bachelor's degree, Business Administration and Management, General, 3.08
Lincoln School of Commerce 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, 3.49
Burke High
Darren Rubendall Darren Rubendall's West Corporation Experience January 2001 - January 2008
Job Self Employed Ebay Entrepreneur
Industry Internet
Experience
EBAY SMALL BUSINESS May 2009 - Present
Cariant Health Partners September 2008 - May 2009
West Corporation January 2001 - January 2008
AMERITRADE, INC January 1999 - January 2001
Iowa State University January 1996 - January 1999
Skills
Account Management, Event Management, Sales, Customer Service, Training, Direct Response, Small Business, Online Advertising
Education
Bellevue University 2002 — 2003
BA, Business Management
IOWA WESTERN COMMUNITY COLLEGE
A.A, Marketing
EBAY SMALL BUSINESS May 2009 - Present
Cariant Health Partners September 2008 - May 2009
West Corporation January 2001 - January 2008
AMERITRADE, INC January 1999 - January 2001
Iowa State University January 1996 - January 1999
Skills
Account Management, Event Management, Sales, Customer Service, Training, Direct Response, Small Business, Online Advertising
Education
Bellevue University 2002 — 2003
BA, Business Management
IOWA WESTERN COMMUNITY COLLEGE
A.A, Marketing
Lanesa Ballew-Holt, MAM Lanesa Ballew-Holt, MAM's West Corporation Experience November 1999 - January 2006
Job ConAgra Foods
Industry Food Production
Experience
ConAgra Foods March 2009 - Present
ConAgra Foods October 2008 - March 2009
ConAgra Foods May 2007 - October 2008
ConAgra Foods January 2006 - March 2007
West Corporation November 1999 - January 2006
Skills
Customer Service, Process Improvement, Strategic Planning, Cross-functional Team..., Access, Microsoft Excel, Team Building, Public Speaking, SAP, Microsoft Office, Budgets, Project Management, Outlook, Leadership, Team Leadership, Change Management, Forecasting, PeopleSoft, PowerPoint, Analysis
Education
Bellevue University 2006 — 2008
Master, Management
University of Nebraska at Omaha 1988 — 1994
Bachelor of Arts, Psychology
ConAgra Foods March 2009 - Present
ConAgra Foods October 2008 - March 2009
ConAgra Foods May 2007 - October 2008
ConAgra Foods January 2006 - March 2007
West Corporation November 1999 - January 2006
Skills
Customer Service, Process Improvement, Strategic Planning, Cross-functional Team..., Access, Microsoft Excel, Team Building, Public Speaking, SAP, Microsoft Office, Budgets, Project Management, Outlook, Leadership, Team Leadership, Change Management, Forecasting, PeopleSoft, PowerPoint, Analysis
Education
Bellevue University 2006 — 2008
Master, Management
University of Nebraska at Omaha 1988 — 1994
Bachelor of Arts, Psychology
Rhonda Edwards Rhonda Edwards's West Corporation Experience June 2006 - November 2012
Job Quality Assurance Engineer Contractor at CSS Staffing
Industry Computer Software
Experience
CSS Staffing March 2015 - Present
Baldwin Hackett & Meeks, Inc. November 2012 - March 2015
West Corporation June 2006 - November 2012
West Corporation August 2000 - June 2006
First National Bank of Omaha February 2000 - August 2000
Skills
Quality Assurance, PeopleSoft, Web Services, SAS programming, SQL, Software Quality..., Automated Software..., Microsoft Technologies, Manual Testing, User Acceptance Testing, Agile Testing, System Testing, Test Automation, Test Planning, Test Management, Test Cases, Regression Testing, Usability Testing, Performance Testing, Unit Testing, Data Analysis, Database Design, Data Modeling, Data Management, Test Scenarios, SDLC, Software Testing Life..., Software Development..., Defect Life Cycle, Defect Identification, Defect Tracking, Defect Logging, Defect Elimination, Software Requirements, Requirements Analysis, Leadership, Professional Mentoring, Employee Training
Education
Bellevue University 2013 — 2016
Master of Science (MS), Business Analytics
University of Phoenix 2004 — 2007
Master of Business Administration (M.B.A.), Technology Management
University of Nebraska at Omaha 1996 — 2000
Bachelor of Science (B.S.), Management Information Systems, General
CSS Staffing March 2015 - Present
Baldwin Hackett & Meeks, Inc. November 2012 - March 2015
West Corporation June 2006 - November 2012
West Corporation August 2000 - June 2006
First National Bank of Omaha February 2000 - August 2000
Skills
Quality Assurance, PeopleSoft, Web Services, SAS programming, SQL, Software Quality..., Automated Software..., Microsoft Technologies, Manual Testing, User Acceptance Testing, Agile Testing, System Testing, Test Automation, Test Planning, Test Management, Test Cases, Regression Testing, Usability Testing, Performance Testing, Unit Testing, Data Analysis, Database Design, Data Modeling, Data Management, Test Scenarios, SDLC, Software Testing Life..., Software Development..., Defect Life Cycle, Defect Identification, Defect Tracking, Defect Logging, Defect Elimination, Software Requirements, Requirements Analysis, Leadership, Professional Mentoring, Employee Training
Education
Bellevue University 2013 — 2016
Master of Science (MS), Business Analytics
University of Phoenix 2004 — 2007
Master of Business Administration (M.B.A.), Technology Management
University of Nebraska at Omaha 1996 — 2000
Bachelor of Science (B.S.), Management Information Systems, General
Jason Flippin Jason Flippin's West Corporation Experience June 2008 - December 2009
Job SE at Cisco Systems
Industry Financial Services
Experience
Cisco Systems May 2014 - Present
First National Bank of Omaha January 2010 - May 2014
West Corporation June 2008 - December 2009
eFrame 2005 - 2008
Skills
Cisco Technologies, Firewalls, Data Center, Switches, Cisco Nexus, VoIP, TCP/IP, Virtualization, Networking, Disaster Recovery, Routers, Network Infrastructure, MPLS, WAN, Routing, Telecommunications, Network Security, ASA, Cisco Call Manager, Network Design, Linux, VMware, Integration, Service Providers, ACE, Security, UCS, Futures Trading, Currency Futures, TradeStation, Trading System..., Automated Trading, Trading Psychology, Chart Analysis, Index Options, Options, MPLS VPN, Cisco UCS, Nexus 7k, MPBGP, OSPF, Nexus, Greenfield Development, F5 BigIP, IPv6, Enterprise Network..., Data Network Design, Datacenter...
Education
Bellevue University 2001 — 2007
Cisco Systems May 2014 - Present
First National Bank of Omaha January 2010 - May 2014
West Corporation June 2008 - December 2009
eFrame 2005 - 2008
Skills
Cisco Technologies, Firewalls, Data Center, Switches, Cisco Nexus, VoIP, TCP/IP, Virtualization, Networking, Disaster Recovery, Routers, Network Infrastructure, MPLS, WAN, Routing, Telecommunications, Network Security, ASA, Cisco Call Manager, Network Design, Linux, VMware, Integration, Service Providers, ACE, Security, UCS, Futures Trading, Currency Futures, TradeStation, Trading System..., Automated Trading, Trading Psychology, Chart Analysis, Index Options, Options, MPLS VPN, Cisco UCS, Nexus 7k, MPBGP, OSPF, Nexus, Greenfield Development, F5 BigIP, IPv6, Enterprise Network..., Data Network Design, Datacenter...
Education
Bellevue University 2001 — 2007
Jeremy Greer Jeremy Greer's West Corporation Experience 2011 - 2012
Job Helping kids and families
Industry Civic & Social Organization
Experience
Boys Town August 2011 - Present
Boys Town August 2012 - August 2014
West Corporation 2011 - 2012
Aramark Uniform Services 2010 - 2011
Aramark Uniform Services 2007 - 2010
Skills
Training, Team Building, Behavior Modification, Problem Solving, Customer Service, Customer Support, Information Technology, Computer Proficiency, Staff Development, Customer Satisfaction, Data Entry, Coaching, Fundraising, Leadership, Leadership Development, Time Management, Nonprofits
Education
Bellevue University 2013 — 2014
Master of Public Administration (MPA)
Bellevue University 2009 — 2012
BS, Human and Social Service Administration
Harlan Community High School 1991 — 1994
General Studies - High School Diploma
Boys Town August 2011 - Present
Boys Town August 2012 - August 2014
West Corporation 2011 - 2012
Aramark Uniform Services 2010 - 2011
Aramark Uniform Services 2007 - 2010
Skills
Training, Team Building, Behavior Modification, Problem Solving, Customer Service, Customer Support, Information Technology, Computer Proficiency, Staff Development, Customer Satisfaction, Data Entry, Coaching, Fundraising, Leadership, Leadership Development, Time Management, Nonprofits
Education
Bellevue University 2013 — 2014
Master of Public Administration (MPA)
Bellevue University 2009 — 2012
BS, Human and Social Service Administration
Harlan Community High School 1991 — 1994
General Studies - High School Diploma
Mary Gahl-Gaston Mary Gahl-Gaston's West Corporation Experience June 2007 - July 2008
Job Child Welfare
Industry Individual & Family Services
Experience
Nebraska Families Collaborative 2015 - Present
Nebraska Families Collaborative October 2011 - March 2014
Nebraska Department of Health and Human Services September 2008 - September 2011
West Corporation June 2007 - July 2008
Marriott Reservation Center January 2006 - March 2007
1st Choice Personnel May 2006 - February 2007
Omni Behavioral Health August 2003 - November 2005
UMCC Wesley House October 2000 - August 2003
Owens & Associates August 1997 - October 2000
Skills
Case Planning &..., Client Advocacy, Community-Client..., Client Needs Assessment..., Community Outreach, Interagency..., Individual Counselling, Family Therapy, Group Therapy, Group Work, Customer Service, Helping Clients Succeed, Referrals, Client Contact, Family Services, Youth Development, Youth Programs, Risk Assessment, Chemical Dependency, Community Service, Service Coordination, Clerical Skills, Document Imaging, Documentation Practices, Caseload Management
Education
Bellevue University 1997 — 2004
Bachelors of Technical Studies, Human Services, General
Bellevue University 1997 — 2003
Master's degree, Human Services, General
Metro Community College 1995 — 1997
Associates Degree, Human Services and Chemical Dependency Counseling
Nebraska Families Collaborative 2015 - Present
Nebraska Families Collaborative October 2011 - March 2014
Nebraska Department of Health and Human Services September 2008 - September 2011
West Corporation June 2007 - July 2008
Marriott Reservation Center January 2006 - March 2007
1st Choice Personnel May 2006 - February 2007
Omni Behavioral Health August 2003 - November 2005
UMCC Wesley House October 2000 - August 2003
Owens & Associates August 1997 - October 2000
Skills
Case Planning &..., Client Advocacy, Community-Client..., Client Needs Assessment..., Community Outreach, Interagency..., Individual Counselling, Family Therapy, Group Therapy, Group Work, Customer Service, Helping Clients Succeed, Referrals, Client Contact, Family Services, Youth Development, Youth Programs, Risk Assessment, Chemical Dependency, Community Service, Service Coordination, Clerical Skills, Document Imaging, Documentation Practices, Caseload Management
Education
Bellevue University 1997 — 2004
Bachelors of Technical Studies, Human Services, General
Bellevue University 1997 — 2003
Master's degree, Human Services, General
Metro Community College 1995 — 1997
Associates Degree, Human Services and Chemical Dependency Counseling
Hartley Tharp Hartley Tharp's West Corporation Experience January 2014 - Present
Job Customer Service Manager at West Corporation
Industry Outsourcing/Offshoring
Experience
West Corporation January 2014 - Present
GoLeads May 2013 - November 2013
Complete Call Solutions November 2012 - May 2013
Pioneer Investments September 2012 - November 2012
Airlite Plastics Co January 2012 - August 2012
Hewlett-Packard 2002 - 2010
Skills
Management, Customer Service, Technical Support, Marketing Strategy, Sales, Call Center, Online Marketing, Sales Management, New Business Development, Marketing Communications, Public Relations, Training, Account Management, Advertising, Time Management, Supply Chain, Process Improvement, Sales Operations, Team Building, Marketing, Team Leadership, CRM, Strategic Planning
Education
Bellevue University 2004 — 2006
Bachelor of Science, Marketing Management
West Corporation January 2014 - Present
GoLeads May 2013 - November 2013
Complete Call Solutions November 2012 - May 2013
Pioneer Investments September 2012 - November 2012
Airlite Plastics Co January 2012 - August 2012
Hewlett-Packard 2002 - 2010
Skills
Management, Customer Service, Technical Support, Marketing Strategy, Sales, Call Center, Online Marketing, Sales Management, New Business Development, Marketing Communications, Public Relations, Training, Account Management, Advertising, Time Management, Supply Chain, Process Improvement, Sales Operations, Team Building, Marketing, Team Leadership, CRM, Strategic Planning
Education
Bellevue University 2004 — 2006
Bachelor of Science, Marketing Management
Dwayne Townes Dwayne Townes's West Corporation Experience December 2006 - April 2007
Job In Transition
Industry Information Technology and Services
Experience
City-County Library September 2011 - December 2011
Day Center for the Homeless July 2010 - January 2011
IBM /Spherion Staffing Services May 2007 - June 2010
West Corporation December 2006 - April 2007
TEKSystems Staffi ng September 2005 - November 2006
Healthcare/Adecco Staffing April 2004 - August 2005
America Marketing November 2003 - January 2004
VA Outpatient Clinic December 2000 - October 2003
U.S. ArmyWorld Wide October 1983 - May 1990
Education
Bellevue University
Human Services, Human Resource Management
Southern Nazarene University
Bachelor of Science, Organizational Leadership/Management
Tulsa Technical Institute
City-County Library September 2011 - December 2011
Day Center for the Homeless July 2010 - January 2011
IBM /Spherion Staffing Services May 2007 - June 2010
West Corporation December 2006 - April 2007
TEKSystems Staffi ng September 2005 - November 2006
Healthcare/Adecco Staffing April 2004 - August 2005
America Marketing November 2003 - January 2004
VA Outpatient Clinic December 2000 - October 2003
U.S. ArmyWorld Wide October 1983 - May 1990
Education
Bellevue University
Human Services, Human Resource Management
Southern Nazarene University
Bachelor of Science, Organizational Leadership/Management
Tulsa Technical Institute
Joshua K. Ojetola, MHA Joshua K. Ojetola, MHA's West Corporation Experience September 2009 - Present
Job Performance Assessment Liaison (PAL) Supervisor at West Corporation
Industry Hospital & Health Care
Experience
West Corporation September 2009 - Present
The Apostolic Church USA 2001 - 2010
Education
Bellevue University 2010 — 2012
MHA, Healthcare Administration
Metropolitan Community College 2005 — 2009
AAS, Business Management, Insurance Management
Lycée Technique 1& 2 de Porto-Novo 1986 — 1990
Baccalaureat G1, Administrative Assistant and Secretarial Science, General
West Corporation September 2009 - Present
The Apostolic Church USA 2001 - 2010
Education
Bellevue University 2010 — 2012
MHA, Healthcare Administration
Metropolitan Community College 2005 — 2009
AAS, Business Management, Insurance Management
Lycée Technique 1& 2 de Porto-Novo 1986 — 1990
Baccalaureat G1, Administrative Assistant and Secretarial Science, General
Robert Roop Robert Roop's West Corporation Experience May 2000 - April 2001
Job Senior Programmer Analyst at Valmont Industries, Inc.
Industry Information Technology and Services
Experience
Valmont Industries, Inc. August 2005 - Present
DTN November 2004 - August 2005
Pamida, Inc. April 2001 - November 2004
West Corporation May 2000 - April 2001
Skills
PL/SQL, SQL, Oracle, Scrum, C#, ASP.NET, SDLC, Agile Methodologies, Visio, XML, Software Documentation, Microsoft SQL Server, Integration, Business Analysis
Education
Bellevue University
Bachelor of Science, Computer Information Systems
Valmont Industries, Inc. August 2005 - Present
DTN November 2004 - August 2005
Pamida, Inc. April 2001 - November 2004
West Corporation May 2000 - April 2001
Skills
PL/SQL, SQL, Oracle, Scrum, C#, ASP.NET, SDLC, Agile Methodologies, Visio, XML, Software Documentation, Microsoft SQL Server, Integration, Business Analysis
Education
Bellevue University
Bachelor of Science, Computer Information Systems
Marcia Bastos-Ostransky's West Corporation Experience January 2012 - January 2013
Job Enterprise support at LinkedIn
Industry Marketing and Advertising
Experience
LinkedIn October 2015 - Present
Omaha World-Herald January 2013 - January 2015
West Corporation January 2012 - January 2013
Dermatologic Lab & Supply Company- DELASCO September 2008 - December 2011
Mota Comunicacao 2006 - 2008
Skills
Creative Problem Solving, Advertising, Photoshop, Illustrator, Spanish, Portuguese, Marketing, Sales, Trade Shows, Event Planning, International Sales, Account Management, Online Advertising, Strategic Planning, Customer Service, Social Media, Marketing Strategy, Marketing Communications, Email Marketing, Leadership, Social Networking, Digital Marketing, Online Marketing, Digital Media, Advertising Sales, Social Media Marketing, Management
Education
Bellevue University 2011 — 2013
MBA with Marketing concentration in progress
Universidade de Fortaleza 2003 — 2007
Bachelor, Advertising and Marketing
LinkedIn October 2015 - Present
Omaha World-Herald January 2013 - January 2015
West Corporation January 2012 - January 2013
Dermatologic Lab & Supply Company- DELASCO September 2008 - December 2011
Mota Comunicacao 2006 - 2008
Skills
Creative Problem Solving, Advertising, Photoshop, Illustrator, Spanish, Portuguese, Marketing, Sales, Trade Shows, Event Planning, International Sales, Account Management, Online Advertising, Strategic Planning, Customer Service, Social Media, Marketing Strategy, Marketing Communications, Email Marketing, Leadership, Social Networking, Digital Marketing, Online Marketing, Digital Media, Advertising Sales, Social Media Marketing, Management
Education
Bellevue University 2011 — 2013
MBA with Marketing concentration in progress
Universidade de Fortaleza 2003 — 2007
Bachelor, Advertising and Marketing
Kevin McAcy Kevin McAcy's West Corporation Experience September 2011 - Present
Job Business Analyst at West Asset Management and Adjunct Professor of Finance and Economics at Metro Community College
Industry Information Technology and Services
Experience
Metropolitan Community College February 2012 - Present
West Corporation September 2011 - Present
MacroFocus Consulting July 2005 - July 2011
Blue Cross Blue Shield of Nebraska February 1999 - May 2011
Data Processing Resources Corporation September 1997 - February 1999
Fiserv July 1996 - September 1997
Berkshire Hathaway Homestate Companies February 1988 - July 1996
Institute of Computer Science February 1988 - March 1994
Skills
Systems Analysis, Business Analysis, COBOL, Sparx Enterprise..., Oracle SQL, Test Cases, SQL, SDLC, Agile Methodologies, Microsoft SQL Server, College Teaching, Requirements Gathering, Visio, Data Warehousing, T-SQL, Databases, Testing, Project Management, Analysis, Integration, Requirements Analysis, SharePoint, Business Process, Software Documentation, Business Intelligence
Education
Bellevue University 2000 — 2002
MBA, Finance, Information Systems
Drake University 1980 — 1982
BA, Economics, Business Adminstration, Finance
Iowa State University 1976 — 1979
Economics, Accounting
Metropolitan Community College February 2012 - Present
West Corporation September 2011 - Present
MacroFocus Consulting July 2005 - July 2011
Blue Cross Blue Shield of Nebraska February 1999 - May 2011
Data Processing Resources Corporation September 1997 - February 1999
Fiserv July 1996 - September 1997
Berkshire Hathaway Homestate Companies February 1988 - July 1996
Institute of Computer Science February 1988 - March 1994
Skills
Systems Analysis, Business Analysis, COBOL, Sparx Enterprise..., Oracle SQL, Test Cases, SQL, SDLC, Agile Methodologies, Microsoft SQL Server, College Teaching, Requirements Gathering, Visio, Data Warehousing, T-SQL, Databases, Testing, Project Management, Analysis, Integration, Requirements Analysis, SharePoint, Business Process, Software Documentation, Business Intelligence
Education
Bellevue University 2000 — 2002
MBA, Finance, Information Systems
Drake University 1980 — 1982
BA, Economics, Business Adminstration, Finance
Iowa State University 1976 — 1979
Economics, Accounting
Donald McDermott Donald McDermott's West Corporation Experience October 2006 - June 2008
Job
Industry Information Technology and Services
Experience
MasterCard June 2009 - Present
NetEffects August 2008 - June 2009
West Corporation October 2006 - June 2008
First Data Resources October 1994 - December 2005
First Data Corporation 1994 - 2005
Education
Bellevue University 2005 — 2006
BA
IWCC 1988 — 1989
AAS
MasterCard June 2009 - Present
NetEffects August 2008 - June 2009
West Corporation October 2006 - June 2008
First Data Resources October 1994 - December 2005
First Data Corporation 1994 - 2005
Education
Bellevue University 2005 — 2006
BA
IWCC 1988 — 1989
AAS
Jill (Jill West) Payne's West Corporation Experience 1996 - October 2014
Job Manager, Workforce Management at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable October 2014 - Present
West Corporation 1996 - October 2014
Skills
Workforce Management, Vendor Management, Process Improvement, Program Management, Business Analysis, Resource Planning, Call Centers, Contact Centers, Account Management, IVR, Telecommunications, CRM, Avaya, Customer Experience, Outsourcing, Professional Services, Customer Satisfaction, Customer Retention, Teamwork, Call Center, Team Leadership, VoIP, Telephony, Troubleshooting, ERP, BPO, ACD, Management, Leadership, Team Building, Cross-functional Team...
Education
Bellevue University 1999 — 2001
BA, Business Managment
College of Saint Mary 1994 — 1996
Associate of Arts, Paralegal Studies
Comcast Cable October 2014 - Present
West Corporation 1996 - October 2014
Skills
Workforce Management, Vendor Management, Process Improvement, Program Management, Business Analysis, Resource Planning, Call Centers, Contact Centers, Account Management, IVR, Telecommunications, CRM, Avaya, Customer Experience, Outsourcing, Professional Services, Customer Satisfaction, Customer Retention, Teamwork, Call Center, Team Leadership, VoIP, Telephony, Troubleshooting, ERP, BPO, ACD, Management, Leadership, Team Building, Cross-functional Team...
Education
Bellevue University 1999 — 2001
BA, Business Managment
College of Saint Mary 1994 — 1996
Associate of Arts, Paralegal Studies
John Lingle's West Corporation Experience September 2000 - Present
Job EIT Manager at West Corporation
Industry Telecommunications
Experience
West Corporation September 2000 - Present
Titan Tire April 1997 - July 2000
American Business Information Services February 1996 - March 1997
Best Buy April 1994 - January 1996
Skills
Team Building, Project Management, Team Management, HTML, Web Design, Computer Hardware, Network Administration, SharePoint, Project Planning, SCCM, System Center Products, Symantec Antivirus, Windows 7, Troubleshooting
Education
Metropolitan Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Bellevue University
Bachelor of Science (BS), Management Information Systems, General
West Corporation September 2000 - Present
Titan Tire April 1997 - July 2000
American Business Information Services February 1996 - March 1997
Best Buy April 1994 - January 1996
Skills
Team Building, Project Management, Team Management, HTML, Web Design, Computer Hardware, Network Administration, SharePoint, Project Planning, SCCM, System Center Products, Symantec Antivirus, Windows 7, Troubleshooting
Education
Metropolitan Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Bellevue University
Bachelor of Science (BS), Management Information Systems, General
Michael Kawa, CMA's West Corporation Experience September 2008 - November 2008
Job Controller at eFrame, LLC
Industry Information Technology and Services
Experience
eFrame, LLC August 2013 - Present
Database LLC / Infofree.com November 2012 - August 2013
Forest Lawn Memorial Park June 2009 - November 2012
Borman & Schieber December 2008 - June 2009
West Corporation September 2008 - November 2008
Action Tax & Bookkeeping, LLC January 2008 - August 2008
MMA Solutions, Inc April 2005 - January 2008
Midwest Motor Parts June 1997 - March 2005
Skills
Financial Reporting, Account Reconciliation, Accounting, Payroll, Internal Controls, Management, Finance, Accounts Receivable, Financial Statements, QuickBooks, Auditing, Variance Analysis, Accounts Payable, Analysis, Financial Statement...
Education
Bellevue University 1999 — 2008
MBA, Accounting Concentration
Kaplan University
Graduate Certificate, Accounting
eFrame, LLC August 2013 - Present
Database LLC / Infofree.com November 2012 - August 2013
Forest Lawn Memorial Park June 2009 - November 2012
Borman & Schieber December 2008 - June 2009
West Corporation September 2008 - November 2008
Action Tax & Bookkeeping, LLC January 2008 - August 2008
MMA Solutions, Inc April 2005 - January 2008
Midwest Motor Parts June 1997 - March 2005
Skills
Financial Reporting, Account Reconciliation, Accounting, Payroll, Internal Controls, Management, Finance, Accounts Receivable, Financial Statements, QuickBooks, Auditing, Variance Analysis, Accounts Payable, Analysis, Financial Statement...
Education
Bellevue University 1999 — 2008
MBA, Accounting Concentration
Kaplan University
Graduate Certificate, Accounting
Ricki Wang Ricki Wang's West Corporation Experience September 2013 - September 2014
Job Recruiting Specialist at West Corporation
Industry Human Resources
Experience
University of Nebraska at Omaha September 2014 - Present
West Corporation September 2013 - September 2014
The Leukemia & Lymphoma Society November 2012 - June 2013
Bellevue University February 2012 - June 2013
China Merchants investment internation Co,Ltd June 2012 - August 2012
Skills
Training, Event Planning, Recruiting, Human Resources, Social Networking, Fundraising, Program Management, Nonprofits, Research, Leadership Development, Social Media, Customer Service, Public Speaking, Time Management, Leadership, Public Relations, Marketing, Strategic Planning, Organizational..., Project Management, Budgets, Team Building, Microsoft Office, PowerPoint, Outlook, Analysis, Microsoft Word, Non-profits, Editing, Microsoft Excel, Facebook, English, Language Skills:..., Event Management, Computer Skills: word,..., Programming
Education
University of Nebraska at Omaha 2014 — 2016
Master's Degree, Management Information Systems, Project management, 3.5
Bellevue University 2011 — 2013
Bachelor of Science (BS), Sociology/ Business, 3.5
Guangdong University of Foreign Studies 2008 — 2012
Bachelor of Arts (B.A.), International Business/Trade/Commerce
University of Nebraska at Omaha September 2014 - Present
West Corporation September 2013 - September 2014
The Leukemia & Lymphoma Society November 2012 - June 2013
Bellevue University February 2012 - June 2013
China Merchants investment internation Co,Ltd June 2012 - August 2012
Skills
Training, Event Planning, Recruiting, Human Resources, Social Networking, Fundraising, Program Management, Nonprofits, Research, Leadership Development, Social Media, Customer Service, Public Speaking, Time Management, Leadership, Public Relations, Marketing, Strategic Planning, Organizational..., Project Management, Budgets, Team Building, Microsoft Office, PowerPoint, Outlook, Analysis, Microsoft Word, Non-profits, Editing, Microsoft Excel, Facebook, English, Language Skills:..., Event Management, Computer Skills: word,..., Programming
Education
University of Nebraska at Omaha 2014 — 2016
Master's Degree, Management Information Systems, Project management, 3.5
Bellevue University 2011 — 2013
Bachelor of Science (BS), Sociology/ Business, 3.5
Guangdong University of Foreign Studies 2008 — 2012
Bachelor of Arts (B.A.), International Business/Trade/Commerce
Kelly Koukis Kelly Koukis's West Corporation Experience December 2008 - December 2014
Job Senior Accountant at Intersystems
Industry Mechanical or Industrial Engineering
Experience
Intersystems December 2014 - Present
West Corporation December 2008 - December 2014
Omaha Henry Doorly Zoo March 2007 - November 2008
STIHL Inc. November 2003 - June 2005
Skills
Invoicing, Financial Reporting, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Foreign Affairs, Cash Management, Financial Accounting, Tax Compliance, ADP Payroll, SAP, Epicor, Payroll Taxes, G/L Reconciliations, Account Reconciliation, Bank Reconciliation
Education
Bellevue University 2006 — 2008
Bachelor of Science (B.S.), Management
Intersystems December 2014 - Present
West Corporation December 2008 - December 2014
Omaha Henry Doorly Zoo March 2007 - November 2008
STIHL Inc. November 2003 - June 2005
Skills
Invoicing, Financial Reporting, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Foreign Affairs, Cash Management, Financial Accounting, Tax Compliance, ADP Payroll, SAP, Epicor, Payroll Taxes, G/L Reconciliations, Account Reconciliation, Bank Reconciliation
Education
Bellevue University 2006 — 2008
Bachelor of Science (B.S.), Management
Kristopher Warren Kristopher Warren's West Corporation Experience June 2010 - October 2011
Job Student at Bellevue University
Industry Internet
Experience
- Freelancer August 2015 - Present
Ibew Local 22 June 2013 - April 2015
Walmart February 2012 - June 2013
Omaha Steaks October 2011 - January 2012
West Corporation June 2010 - October 2011
Walmart March 2009 - June 2010
Cabela's September 2007 - February 2009
Skills
Data Analysis, Statistical Data..., Business Analysis, Data Entry, Data Modeling, Virtual Assistance, Graphic Design, Web Design, Web-based Research, Reporting & Analysis, User-centered Design
Education
Bellevue University 2015 — 2017
Master's degree, Business Analytics
Bellevue University 2004 — 2007
Bachelor of Arts (B.A.), Computer Graphics
Bellevue University 2004 — 2007
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
The Creative Center 2002 — 2004
Associate of Arts (A.A.), Graphic Design
- Freelancer August 2015 - Present
Ibew Local 22 June 2013 - April 2015
Walmart February 2012 - June 2013
Omaha Steaks October 2011 - January 2012
West Corporation June 2010 - October 2011
Walmart March 2009 - June 2010
Cabela's September 2007 - February 2009
Skills
Data Analysis, Statistical Data..., Business Analysis, Data Entry, Data Modeling, Virtual Assistance, Graphic Design, Web Design, Web-based Research, Reporting & Analysis, User-centered Design
Education
Bellevue University 2015 — 2017
Master's degree, Business Analytics
Bellevue University 2004 — 2007
Bachelor of Arts (B.A.), Computer Graphics
Bellevue University 2004 — 2007
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
The Creative Center 2002 — 2004
Associate of Arts (A.A.), Graphic Design
Koffi Konvi's West Corporation Experience July 2009 - October 2009
Job Ambulatory Applications Analyst II at Tampa General Hospital
Industry Information Technology and Services
Experience
Tampa General Hospital June 2013 - Present
OTTR Chronic Care Solutions September 2012 - May 2013
OTTR Chronic Care Solutions July 2011 - September 2012
OTTR Chronic Care Solutions November 2009 - July 2011
West Corporation July 2009 - October 2009
West Corporation May 2009 - August 2009
Hyatt Hotels Reservation Center May 2008 - March 2009
Hyatt Hotels Corporation June 2007 - May 2008
Hyatt Hotels Corporation June 2007 - June 2007
Hyatt Hotels Corporation October 2004 - June 2007
Skills
Troubleshooting, Windows Server 2003, Software Installation, Crystal Reports, Computer Hardware, Windows, SQL Server, Databases, SQL, Operating Systems, Hardware, Deployment, Unix, HTML, Documentation, Testing, Problem Solving, Automation, Quality Assurance, Database Management, Administration, Requirements Analysis, Customer Satisfaction, Microsoft Office, User Interface, Customer Service, Programming, Team Leadership, Oracle, Team Building, Windows 7, HIPAA, Linux, Active Directory, Training, Systems Analysis, Software Development, Change Management, Technical Support, Leadership, Integration, Servers, HL7, PL/SQL, Sales, Data Analysis, Call Center, Management, Interfaces, Software Engineering
Education
Bellevue University 2002 — 2009
Bachelor Of Sciences, Computer Information System and Networking
Tampa General Hospital June 2013 - Present
OTTR Chronic Care Solutions September 2012 - May 2013
OTTR Chronic Care Solutions July 2011 - September 2012
OTTR Chronic Care Solutions November 2009 - July 2011
West Corporation July 2009 - October 2009
West Corporation May 2009 - August 2009
Hyatt Hotels Reservation Center May 2008 - March 2009
Hyatt Hotels Corporation June 2007 - May 2008
Hyatt Hotels Corporation June 2007 - June 2007
Hyatt Hotels Corporation October 2004 - June 2007
Skills
Troubleshooting, Windows Server 2003, Software Installation, Crystal Reports, Computer Hardware, Windows, SQL Server, Databases, SQL, Operating Systems, Hardware, Deployment, Unix, HTML, Documentation, Testing, Problem Solving, Automation, Quality Assurance, Database Management, Administration, Requirements Analysis, Customer Satisfaction, Microsoft Office, User Interface, Customer Service, Programming, Team Leadership, Oracle, Team Building, Windows 7, HIPAA, Linux, Active Directory, Training, Systems Analysis, Software Development, Change Management, Technical Support, Leadership, Integration, Servers, HL7, PL/SQL, Sales, Data Analysis, Call Center, Management, Interfaces, Software Engineering
Education
Bellevue University 2002 — 2009
Bachelor Of Sciences, Computer Information System and Networking
Francine Martin's West Corporation Experience June 2006 - May 2011
Job Human Capital Management Consultant at Paychex
Industry Financial Services
Experience
Paychex March 2015 - Present
Ricoh Americas Corporation April 2014 - March 2015
Aureus Medical Group September 2013 - March 2014
Titan Medical Group, LLC February 2012 - August 2013
West Corporation June 2006 - May 2011
Skills
Sales, Strategic Planning, Account Management, Recruiting, Sales Management, Customer Service, Management, Business Development, Salesforce.com, Outlook, Cold Calling, Leadership, Negotiation, Public Speaking, Budgets, Research, Physician Liason, Team Building, Training, Direct Sales, Sales Operations, medical technology
Education
Bellevue University 2004 — 2006
Bachelor's Degree, Business Administration and Management, General, 4.0
Fashion Institute of Technology 2001 — 2004
Associate's Degree, Sportswear Design, Honors
Paychex March 2015 - Present
Ricoh Americas Corporation April 2014 - March 2015
Aureus Medical Group September 2013 - March 2014
Titan Medical Group, LLC February 2012 - August 2013
West Corporation June 2006 - May 2011
Skills
Sales, Strategic Planning, Account Management, Recruiting, Sales Management, Customer Service, Management, Business Development, Salesforce.com, Outlook, Cold Calling, Leadership, Negotiation, Public Speaking, Budgets, Research, Physician Liason, Team Building, Training, Direct Sales, Sales Operations, medical technology
Education
Bellevue University 2004 — 2006
Bachelor's Degree, Business Administration and Management, General, 4.0
Fashion Institute of Technology 2001 — 2004
Associate's Degree, Sportswear Design, Honors
Diana Garges Diana Garges's West Corporation Experience 2009 - 2009
Job T&D Administrative Supervisor at Omaha Public Power District
Industry Utilities
Experience
Omaha Public Power District June 2015 - Present
Omaha Public Power District August 2010 - June 2015
Omaha Public Power District May 2009 - August 2010
West Corporation 2009 - 2009
H&R Block 2006 - 2007
The UPS Store 2002 - 2005
Skills
Process Improvement, Energy, Sales, Customer Service, Power Generation, Project Planning, Change Management, Management, Nuclear, Strategic Planning, Leadership, Project Management, New Business Development, Performance Management, Account Management, Public Speaking, Leadership Development
Education
Bellevue University 2012 — 2012
Certified, Executive Coaching
Integrity Solutions 2011 — 2011
Certified Instructor, Integrity Services & Integrity Selling
Midland University 2007 — 2008
BSBA, Managing and Marketing
Southwest Baptist University 2003 — 2007
BSBA, Managing and Marketing
Omaha Christian Academy 1990 — 2003
High School
Omaha Public Power District June 2015 - Present
Omaha Public Power District August 2010 - June 2015
Omaha Public Power District May 2009 - August 2010
West Corporation 2009 - 2009
H&R Block 2006 - 2007
The UPS Store 2002 - 2005
Skills
Process Improvement, Energy, Sales, Customer Service, Power Generation, Project Planning, Change Management, Management, Nuclear, Strategic Planning, Leadership, Project Management, New Business Development, Performance Management, Account Management, Public Speaking, Leadership Development
Education
Bellevue University 2012 — 2012
Certified, Executive Coaching
Integrity Solutions 2011 — 2011
Certified Instructor, Integrity Services & Integrity Selling
Midland University 2007 — 2008
BSBA, Managing and Marketing
Southwest Baptist University 2003 — 2007
BSBA, Managing and Marketing
Omaha Christian Academy 1990 — 2003
High School
Paula Leibrandt's West Corporation Experience May 2014 - December 2014
Job Information Technology Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation May 2014 - December 2014
West Corporation July 2012 - May 2014
West Corporation September 2010 - July 2012
West Corporation August 2008 - September 2010
First National Bank September 2007 - August 2008
West Corporation October 2006 - September 2007
Skills
Troubleshooting, Telecommunications, Servers, Technical Support, Cisco IOS, Networking, VoIP, Cisco Technologies, IP, Data Center, Network Administration, Routing, Network Design, Switches, TCP/IP, Software Documentation, SIP, Firewalls, WAN, Computer Network..., Routers, Cisco Routers, Network Security, Disaster Recovery, Cisco Call Manager, LAN-WAN, Wireless, Sonus, Telecommunication..., SIP Trunking, IVR, Telephony, Active Directory, Unix, Carrier Relationships, Carrier Services, Cisco Routing &..., DiTech, Audiocodes, Genesys, Genesys Framework, Linux, Unix Administration, Windows Server, MPLS, BGP, Call Centers, ICM, VMware, VMware ESX
Education
Bellevue University 2010 — 2011
Bachelor's, Computer Science - System Network Administration
ITT Technical Institute 2005 — 2007
Associates in Computer Network Systems, Information Technology
Midplains Community College 2001 — 2003
Associates, Science and Criminal Justice
West Corporation May 2014 - December 2014
West Corporation July 2012 - May 2014
West Corporation September 2010 - July 2012
West Corporation August 2008 - September 2010
First National Bank September 2007 - August 2008
West Corporation October 2006 - September 2007
Skills
Troubleshooting, Telecommunications, Servers, Technical Support, Cisco IOS, Networking, VoIP, Cisco Technologies, IP, Data Center, Network Administration, Routing, Network Design, Switches, TCP/IP, Software Documentation, SIP, Firewalls, WAN, Computer Network..., Routers, Cisco Routers, Network Security, Disaster Recovery, Cisco Call Manager, LAN-WAN, Wireless, Sonus, Telecommunication..., SIP Trunking, IVR, Telephony, Active Directory, Unix, Carrier Relationships, Carrier Services, Cisco Routing &..., DiTech, Audiocodes, Genesys, Genesys Framework, Linux, Unix Administration, Windows Server, MPLS, BGP, Call Centers, ICM, VMware, VMware ESX
Education
Bellevue University 2010 — 2011
Bachelor's, Computer Science - System Network Administration
ITT Technical Institute 2005 — 2007
Associates in Computer Network Systems, Information Technology
Midplains Community College 2001 — 2003
Associates, Science and Criminal Justice
Mike Freel, PhD Mike Freel, PhD's West Corporation Experience 2005 - 2007
Job at Bellevue University
Industry Primary/Secondary Education
Experience
Bellevue University August 2009 - Present
Bellevue University August 2009 - September 2011
infoUSA February 2007 - August 2009
West Corporation 2005 - 2007
Skills
Executive Coaching, Emotional Intelligence, Leadership Development, Organizational..., Coaching, Performance Management, Staff Development, Team Building, Change Management, Workshop Facilitation, Adult Education, Healthcare, Higher Education, Program Management, Leadership, Personnel Management, Training Delivery, Curriculum Development, Public Speaking, Training, E-Learning, Curriculum Design, Research, Strategic Planning, Employee Training, Teaching, Nonprofits, Consulting, Career Counseling, Business Planning, Performance Improvement, Conflict Resolution, Management, Community Outreach, Program Development
Education
University of Nebraska-Lincoln 2000 — 2009
PhD, HRD
Bellevue University 2010 — 2011
Certificate, Executive Coaching
University of Nebraska-Lincoln 1991 — 1998
Master of Arts (M.A.), Public Health Education and Promotion
Omaha Northwest 1983 — 1986
diploma
Bellevue University August 2009 - Present
Bellevue University August 2009 - September 2011
infoUSA February 2007 - August 2009
West Corporation 2005 - 2007
Skills
Executive Coaching, Emotional Intelligence, Leadership Development, Organizational..., Coaching, Performance Management, Staff Development, Team Building, Change Management, Workshop Facilitation, Adult Education, Healthcare, Higher Education, Program Management, Leadership, Personnel Management, Training Delivery, Curriculum Development, Public Speaking, Training, E-Learning, Curriculum Design, Research, Strategic Planning, Employee Training, Teaching, Nonprofits, Consulting, Career Counseling, Business Planning, Performance Improvement, Conflict Resolution, Management, Community Outreach, Program Development
Education
University of Nebraska-Lincoln 2000 — 2009
PhD, HRD
Bellevue University 2010 — 2011
Certificate, Executive Coaching
University of Nebraska-Lincoln 1991 — 1998
Master of Arts (M.A.), Public Health Education and Promotion
Omaha Northwest 1983 — 1986
diploma
Pam Hansen Miettinen Pam Hansen Miettinen's West Corporation Experience May 1994 - December 1999
Job Internal Wholesaler at Pacific Life
Industry Financial Services
Experience
Pacific Life Insurance Company September 2014 - Present
CLS Investment Firm November 2009 - September 2014
CLS Investments, LLC April 2006 - November 2009
Avantas August 2004 - January 2009
West Corporation May 1994 - December 1999
Skills
Management, Salesforce.com, Account Management, Microsoft Office, Microsoft Excel, Process Improvement, Employee Relations, Call Center, Financial Services, Finance, PeopleSoft, Annuity Sales, Mutual Funds, Sales, Relationship Management
Education
University of Nebraska at Omaha
Bachelor's degree
Bellevue University
Master's Degree, Master of Arts in Managment
Pacific Life Insurance Company September 2014 - Present
CLS Investment Firm November 2009 - September 2014
CLS Investments, LLC April 2006 - November 2009
Avantas August 2004 - January 2009
West Corporation May 1994 - December 1999
Skills
Management, Salesforce.com, Account Management, Microsoft Office, Microsoft Excel, Process Improvement, Employee Relations, Call Center, Financial Services, Finance, PeopleSoft, Annuity Sales, Mutual Funds, Sales, Relationship Management
Education
University of Nebraska at Omaha
Bachelor's degree
Bellevue University
Master's Degree, Master of Arts in Managment
Ontonio Payne Ontonio Payne's West Corporation Experience June 2000 - August 2002
Job Senior Processing Specialist at First Data
Industry Internet
Experience
First Data Corporation December 2014 - Present
Convergys October 2014 - December 2014
PayPal May 2012 - February 2014
PayPal December 2008 - May 2012
PayPal September 2007 - December 2008
PayPal July 2005 - September 2007
West Corporation June 2000 - August 2002
Creighton University November 2001 - May 2002
Skills
Mobile Payments, Fraud, E-commerce, Investigation, Quality Assurance, Project Management, Customer Service, Debit Cards, Internet, Internet Banking, Credit Cards, Compliance, Computer Science, Computers, Microsoft Office, Windows, iOS, Android, Ebay Sales, Paypal Integration, Leadership, Public Speaking, Call Centers, Event Planning, Microsoft Excel, Microsoft Word, Payments, PowerPoint, Sales, Social Media, Training
Education
Bellevue University 2012 — 2013
Bachelor's Degree, Project Management
Creighton University 1999 — 2004
Bachelors, Computer Science
First Data Corporation December 2014 - Present
Convergys October 2014 - December 2014
PayPal May 2012 - February 2014
PayPal December 2008 - May 2012
PayPal September 2007 - December 2008
PayPal July 2005 - September 2007
West Corporation June 2000 - August 2002
Creighton University November 2001 - May 2002
Skills
Mobile Payments, Fraud, E-commerce, Investigation, Quality Assurance, Project Management, Customer Service, Debit Cards, Internet, Internet Banking, Credit Cards, Compliance, Computer Science, Computers, Microsoft Office, Windows, iOS, Android, Ebay Sales, Paypal Integration, Leadership, Public Speaking, Call Centers, Event Planning, Microsoft Excel, Microsoft Word, Payments, PowerPoint, Sales, Social Media, Training
Education
Bellevue University 2012 — 2013
Bachelor's Degree, Project Management
Creighton University 1999 — 2004
Bachelors, Computer Science
Jennifer DuVal, MBA Jennifer DuVal, MBA's West Corporation Experience August 2015 - Present
Job Technical Project Manager West Corporation
Industry Information Technology and Services
Experience
West Corporation August 2015 - Present
First Data Corporation February 2012 - Present
First National Bank of Omaha January 2010 - February 2012
First National Bank of Omaha September 2005 - January 2010
American National Bank February 2002 - September 2005
U.S. Bank September 1995 - February 2002
Skills
Product Marketing, Segmentation, Electronic Payments, Mobile Payments, Credit Cards, Competitive Analysis, Payments, Payment Card Processing, Pricing, Payment Systems, Portfolio Management, Cross-functional Team..., Product Management, Product Development, Product Lifecycle..., Relationship Management, Banking, Vendor Management, Strategic Partnerships, Account Management, Financial Services, Merchant Services, B2B, Salesforce.com, CRM
Education
Bellevue University 2013 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Bellevue University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.)
West Corporation August 2015 - Present
First Data Corporation February 2012 - Present
First National Bank of Omaha January 2010 - February 2012
First National Bank of Omaha September 2005 - January 2010
American National Bank February 2002 - September 2005
U.S. Bank September 1995 - February 2002
Skills
Product Marketing, Segmentation, Electronic Payments, Mobile Payments, Credit Cards, Competitive Analysis, Payments, Payment Card Processing, Pricing, Payment Systems, Portfolio Management, Cross-functional Team..., Product Management, Product Development, Product Lifecycle..., Relationship Management, Banking, Vendor Management, Strategic Partnerships, Account Management, Financial Services, Merchant Services, B2B, Salesforce.com, CRM
Education
Bellevue University 2013 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Bellevue University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.)
Patrick Rupp Patrick Rupp's West Corporation Experience November 2008 - June 2009
Job Direct Sales at Omaha Steaks
Industry Computer & Network Security
Experience
Omaha Steaks October 2014 - January 2015
Drobo, Inc. October 2013 - June 2014
JAGwire Enterprises June 2012 - October 2013
Carroll Web Services April 2010 - June 2012
West Corporation November 2008 - June 2009
Wilson & Co Engineers/Archtcts September 2006 - January 2007
West Corporation September 2003 - December 2005
Transystems Corporation August 2002 - May 2003
E & A Consulting Group, Inc. October 2001 - April 2002
Jacobson Helgoth Consultants December 1999 - May 2001
Education
Bellevue University 2010 — 2012
Bachelor of Science (B.S.), Management Information Systems and Services
Metropolitan Community College 2010 — 2010
ITT Technical Institute-Omaha 2008 — 2008
Metropolitan Community College 1998 — 1999
Associate's degree, Architectural Drafting and Architectural CAD/CADD
University of Nebraska at Omaha 1998 — 1998
Civil Engineering Technology/Technician
Omaha Steaks October 2014 - January 2015
Drobo, Inc. October 2013 - June 2014
JAGwire Enterprises June 2012 - October 2013
Carroll Web Services April 2010 - June 2012
West Corporation November 2008 - June 2009
Wilson & Co Engineers/Archtcts September 2006 - January 2007
West Corporation September 2003 - December 2005
Transystems Corporation August 2002 - May 2003
E & A Consulting Group, Inc. October 2001 - April 2002
Jacobson Helgoth Consultants December 1999 - May 2001
Education
Bellevue University 2010 — 2012
Bachelor of Science (B.S.), Management Information Systems and Services
Metropolitan Community College 2010 — 2010
ITT Technical Institute-Omaha 2008 — 2008
Metropolitan Community College 1998 — 1999
Associate's degree, Architectural Drafting and Architectural CAD/CADD
University of Nebraska at Omaha 1998 — 1998
Civil Engineering Technology/Technician
Ericka Hunter Ericka Hunter's West Corporation Experience August 2013 - August 2015
Job Legal Counsel, PayPal Inc.
Industry Law Practice
Experience
PayPal August 2015 - Present
West Corporation August 2013 - August 2015
MACANAS LAW FIRM August 2012 - March 2013
DUBIN LAW OFFICES August 2012 - March 2013
UCLA REAL ESTATE SERVICES June 2010 - May 2011
California Association of Realtors July 2009 - August 2009
GALLNER & PATTERMANN, P.C August 2006 - May 2008
Skills
Research, Legal Research, Intellectual Property, Legal Writing, Appeals, Corporate Law, Mediation, Trials, Personal Injury, Hearings, Depositions, Trusts, Policy, Real Estate, Litigation, Commercial Litigation
Education
UCLA School of Law 2008 — 2011
Doctor of Law (JD), Business Specialization
Bellevue University 2013 — 2015
Master of Business Administration (MBA), Finance, General
Creighton University 2005 — 2008
Bachelor of Arts (B.A.), Philosophy & Sociology
PayPal August 2015 - Present
West Corporation August 2013 - August 2015
MACANAS LAW FIRM August 2012 - March 2013
DUBIN LAW OFFICES August 2012 - March 2013
UCLA REAL ESTATE SERVICES June 2010 - May 2011
California Association of Realtors July 2009 - August 2009
GALLNER & PATTERMANN, P.C August 2006 - May 2008
Skills
Research, Legal Research, Intellectual Property, Legal Writing, Appeals, Corporate Law, Mediation, Trials, Personal Injury, Hearings, Depositions, Trusts, Policy, Real Estate, Litigation, Commercial Litigation
Education
UCLA School of Law 2008 — 2011
Doctor of Law (JD), Business Specialization
Bellevue University 2013 — 2015
Master of Business Administration (MBA), Finance, General
Creighton University 2005 — 2008
Bachelor of Arts (B.A.), Philosophy & Sociology
Joseph Mikuls Joseph Mikuls's West Corporation Experience May 2013 - July 2014
Job Financial Analyst at ACI Worldwide
Industry Telecommunications
Experience
ACI Worldwide July 2014 - Present
West Corporation May 2013 - July 2014
West Corporation June 2012 - May 2013
West Corporation May 2012 - June 2012
Daisley Ruff Financial Corporation March 2012 - May 2012
WHR Group Employee Relocation June 2010 - March 2011
Education
Bellevue University 2015 — 2018
Master of Business Administration (M.B.A.)
Marquette University 2006 — 2010
Bachelor of Science Degree in Business Administration, Real Estate and Marketing
Creighton Prepatory School 2002 — 2006
High School Education
ACI Worldwide July 2014 - Present
West Corporation May 2013 - July 2014
West Corporation June 2012 - May 2013
West Corporation May 2012 - June 2012
Daisley Ruff Financial Corporation March 2012 - May 2012
WHR Group Employee Relocation June 2010 - March 2011
Education
Bellevue University 2015 — 2018
Master of Business Administration (M.B.A.)
Marquette University 2006 — 2010
Bachelor of Science Degree in Business Administration, Real Estate and Marketing
Creighton Prepatory School 2002 — 2006
High School Education
Liz Mehuron Liz Mehuron's West Corporation Experience May 2008 - Present
Job Dialogue Designer at West Interactive
Industry Telecommunications
Experience
West Interactive February 2014 - Present
West Corporation May 2008 - Present
FirstComp Insurance October 2007 - May 2008
FirstComp Insurance July 2006 - October 2007
Skills
Instructional Design, Customer Service, Microsoft Office, PowerPoint, Word, Captivate, Outlook, Training, E-Learning, Hands-on Training, Software Documentation, Instructor-led Training, SharePoint, Visio, Microsoft Word
Education
Bellevue University
BS, Management
West Interactive February 2014 - Present
West Corporation May 2008 - Present
FirstComp Insurance October 2007 - May 2008
FirstComp Insurance July 2006 - October 2007
Skills
Instructional Design, Customer Service, Microsoft Office, PowerPoint, Word, Captivate, Outlook, Training, E-Learning, Hands-on Training, Software Documentation, Instructor-led Training, SharePoint, Visio, Microsoft Word
Education
Bellevue University
BS, Management
Kelly McGrew-Kalin Kelly McGrew-Kalin's West Corporation Experience October 2012 - Present
Job Administrative Assistant at West Corporation
Industry Executive Office
Experience
West Corporation October 2012 - Present
Horseshoe Casino June 2008 - August 2009
Wackenhut Corporation (G4S), Convergys August 2006 - December 2007
Wackenhut Corporation / (G4S) August 2006 - December 2007
Super Target Corp July 2005 - August 2006
Skills
Customer Service, Microsoft Word, Outlook, Executive &..., VistaPoint Console..., Cisco Unified..., Telephone & Front Desk..., Filing Database &..., Oracle Enterprise..., PeopleSoft, Microsoft Office 2010, Reports & Spreadsheets, Supervisory Skills, Complaint Handling, Data Entry (30 WPM), Microsoft Excel, Windows, Photoshop, Digital Photography, Microsoft Lync, Access
Education
Bellevue University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, 4.0
Kaplan University 2005 — 2006
Associate of Arts, Criminal Justice
West Corporation October 2012 - Present
Horseshoe Casino June 2008 - August 2009
Wackenhut Corporation (G4S), Convergys August 2006 - December 2007
Wackenhut Corporation / (G4S) August 2006 - December 2007
Super Target Corp July 2005 - August 2006
Skills
Customer Service, Microsoft Word, Outlook, Executive &..., VistaPoint Console..., Cisco Unified..., Telephone & Front Desk..., Filing Database &..., Oracle Enterprise..., PeopleSoft, Microsoft Office 2010, Reports & Spreadsheets, Supervisory Skills, Complaint Handling, Data Entry (30 WPM), Microsoft Excel, Windows, Photoshop, Digital Photography, Microsoft Lync, Access
Education
Bellevue University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, 4.0
Kaplan University 2005 — 2006
Associate of Arts, Criminal Justice
LaTisha Klein LaTisha Klein's West Corporation Experience July 2010 - February 2011
Job Information Technology Professional
Industry Information Technology and Services
Experience
IPG February 2014 - Present
Cabela's October 2011 - April 2013
West Corporation July 2010 - February 2011
Kiewit January 2008 - July 2010
Douglas-Omaha Technology Commission October 2005 - January 2008
Skills
PeopleSoft, PeopleTools, Tuxedo, Linux, SQL, PeopleSoft Security, Windows Server, Active Directory, Troubleshooting, Cisco Technologies, Integration, Visio, Servers, Windows 7, Operating Systems, System Administration, Security, Computer Hardware
Education
Bellevue University 2012 — 2015
MBA, Computer and Information Systems Security/Information Assurance
Bellevue University 1998 — 2008
Bachelor of Science (B.S.), Computer Information Systems
IPG February 2014 - Present
Cabela's October 2011 - April 2013
West Corporation July 2010 - February 2011
Kiewit January 2008 - July 2010
Douglas-Omaha Technology Commission October 2005 - January 2008
Skills
PeopleSoft, PeopleTools, Tuxedo, Linux, SQL, PeopleSoft Security, Windows Server, Active Directory, Troubleshooting, Cisco Technologies, Integration, Visio, Servers, Windows 7, Operating Systems, System Administration, Security, Computer Hardware
Education
Bellevue University 2012 — 2015
MBA, Computer and Information Systems Security/Information Assurance
Bellevue University 1998 — 2008
Bachelor of Science (B.S.), Computer Information Systems
Erich Krueger's West Corporation Experience October 2011 - Present
Job Enterprise Information Security Manager at West Corporation
Industry Accounting
Experience
West Corporation October 2011 - Present
West Interactive July 2010 - March 2012
West Corporation November 2008 - June 2011
Marriott International May 2008 - November 2008
Marriott 2008 - 2008
Continuum Worldwide 2007 - 2008
continuum worldwide 2007 - 2008
RSM McGladrey August 2005 - August 2007
KPMG Advisory September 2003 - August 2005
Nortel Networks 1999 - 2003
Skills
Information Security, Process Improvement, Business Analysis, Vendor Management, Project Management, Security, Analysis, Change Management, Program Management, PCI DSS, Information Technology, NeXpose, Metasploit, Penetration Testing, Firewalls, IPS, Management, Disaster Recovery, IT Management, Enterprise Software, Security Awareness, Business Continuity, SAS70, Information Security..., Data Center, CISSP, Integration, Vulnerability Management, IT Audit, Vulnerability Assessment, Network Security, Governance, Data Security, Security Audits, Computer Security, IT Strategy, ITIL
Education
Bellevue University 2003 — 2004
Bachelor of Science, Business Administration, Management and Operations
US Air Force Academy 1994 — 1996
None, Mechanical Engineering
West Corporation October 2011 - Present
West Interactive July 2010 - March 2012
West Corporation November 2008 - June 2011
Marriott International May 2008 - November 2008
Marriott 2008 - 2008
Continuum Worldwide 2007 - 2008
continuum worldwide 2007 - 2008
RSM McGladrey August 2005 - August 2007
KPMG Advisory September 2003 - August 2005
Nortel Networks 1999 - 2003
Skills
Information Security, Process Improvement, Business Analysis, Vendor Management, Project Management, Security, Analysis, Change Management, Program Management, PCI DSS, Information Technology, NeXpose, Metasploit, Penetration Testing, Firewalls, IPS, Management, Disaster Recovery, IT Management, Enterprise Software, Security Awareness, Business Continuity, SAS70, Information Security..., Data Center, CISSP, Integration, Vulnerability Management, IT Audit, Vulnerability Assessment, Network Security, Governance, Data Security, Security Audits, Computer Security, IT Strategy, ITIL
Education
Bellevue University 2003 — 2004
Bachelor of Science, Business Administration, Management and Operations
US Air Force Academy 1994 — 1996
None, Mechanical Engineering
Heather Franz Heather Franz's West Corporation Experience 2003 - 2011
Job IS Business Analyst at TD Ameritrade
Industry Financial Services
Experience
TD Ameritrade November 2011 - Present
Securities America, Inc. Member FINRA/SIPC April 2011 - December 2011
West Corporation 2003 - 2011
AT&T January 2003 - February 2009
Memberworks/Vertrue 2000 - 2003
Skills
Business Analysis, SDLC, Team Leadership, Software Documentation, Project Management, PMP, Software Project..., Process Improvement, Vendor Management, Requirements Analysis, Integration, Requirements Gathering, Visio, Agile Methodologies, Quality Assurance, Project Portfolio..., Call Centers, Analysis, IT Management, SharePoint, MS Project, Testing, Risk Management, Program Management, IT Strategy, Business Process, Business Process..., Business Requirements, Business Intelligence
Education
Bellevue University 1996 — 1997
BSBA
TD Ameritrade November 2011 - Present
Securities America, Inc. Member FINRA/SIPC April 2011 - December 2011
West Corporation 2003 - 2011
AT&T January 2003 - February 2009
Memberworks/Vertrue 2000 - 2003
Skills
Business Analysis, SDLC, Team Leadership, Software Documentation, Project Management, PMP, Software Project..., Process Improvement, Vendor Management, Requirements Analysis, Integration, Requirements Gathering, Visio, Agile Methodologies, Quality Assurance, Project Portfolio..., Call Centers, Analysis, IT Management, SharePoint, MS Project, Testing, Risk Management, Program Management, IT Strategy, Business Process, Business Process..., Business Requirements, Business Intelligence
Education
Bellevue University 1996 — 1997
BSBA
Erika Retikis Erika Retikis's West Corporation Experience October 1997 - November 2005
Job Solutions Manager Manage Assets (HCM, Payroll, Time, Finance) at Kiewit
Industry Information Technology and Services
Experience
Kiewit June 2014 - Present
Kiewit January 2014 - June 2014
Kiewit November 2012 - December 2013
Kiewit September 2010 - November 2012
Kiewit November 2005 - September 2010
West Corporation October 1997 - November 2005
Ag Processing Inc January 1994 - August 1997
Arrow Electronics April 1990 - December 1993
Lodgistix June 1988 - April 1990
Skills
Strategy, ERP, SAP, SAP HR, SuccessFactors, People Development, Business Process, Leadership, Process Improvement, Change Management, Project Management, PeopleSoft, SDLC, Management, Analysis, SharePoint, SAP R/3, Performance Management, Master Data Management, Business Analysis, Requirements Analysis, Integration, Project Planning, Enterprise Software, Microsoft Project, SAP ERP
Education
Bellevue University 2005 — 2006
IT
Bellevue University 2003 — 2005
Bachelor's degree, Management Information Systems, General
Kiewit June 2014 - Present
Kiewit January 2014 - June 2014
Kiewit November 2012 - December 2013
Kiewit September 2010 - November 2012
Kiewit November 2005 - September 2010
West Corporation October 1997 - November 2005
Ag Processing Inc January 1994 - August 1997
Arrow Electronics April 1990 - December 1993
Lodgistix June 1988 - April 1990
Skills
Strategy, ERP, SAP, SAP HR, SuccessFactors, People Development, Business Process, Leadership, Process Improvement, Change Management, Project Management, PeopleSoft, SDLC, Management, Analysis, SharePoint, SAP R/3, Performance Management, Master Data Management, Business Analysis, Requirements Analysis, Integration, Project Planning, Enterprise Software, Microsoft Project, SAP ERP
Education
Bellevue University 2005 — 2006
IT
Bellevue University 2003 — 2005
Bachelor's degree, Management Information Systems, General
Crystal Foster Crystal Foster's West Corporation Experience July 2006 - March 2007
Job Customer Support Project Manager/Trainer
Industry Consumer Services
Experience
Sharps Compliance, Inc. April 2012 - Present
TPG Telemanagement February 2008 - February 2012
Convergy's October 2007 - March 2008
Sitel Corporation April 2007 - September 2007
West Corporation July 2006 - March 2007
Community Learning Center June 2004 - March 2007
Sitel Corporation August 2005 - April 2006
Skills
Staff Development, Coaching, Supervisory Skills, Public Speaking, Applied Behavior..., Conflict Resolution, Training, Product Knowledge, NICE Call Recording, Salesforce.com, CRM, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Engagement, Customer Support, Long-term Customer..., Key Account Management, Six Sigma, Team Building, Call Centers, Customer Experience, Management, Leadership, Process Improvement, Account Management, Microsoft Office, Strategic Planning, Team Leadership, Microsoft Excel, Sales, Microsoft Word, Leadership Development, Recruiting, Time Management, PowerPoint, Outlook
Education
Bellevue University 2010 — 2011
BS, Adult Education
Metropolitan Community College 2004 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Sharps Compliance, Inc. April 2012 - Present
TPG Telemanagement February 2008 - February 2012
Convergy's October 2007 - March 2008
Sitel Corporation April 2007 - September 2007
West Corporation July 2006 - March 2007
Community Learning Center June 2004 - March 2007
Sitel Corporation August 2005 - April 2006
Skills
Staff Development, Coaching, Supervisory Skills, Public Speaking, Applied Behavior..., Conflict Resolution, Training, Product Knowledge, NICE Call Recording, Salesforce.com, CRM, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Engagement, Customer Support, Long-term Customer..., Key Account Management, Six Sigma, Team Building, Call Centers, Customer Experience, Management, Leadership, Process Improvement, Account Management, Microsoft Office, Strategic Planning, Team Leadership, Microsoft Excel, Sales, Microsoft Word, Leadership Development, Recruiting, Time Management, PowerPoint, Outlook
Education
Bellevue University 2010 — 2011
BS, Adult Education
Metropolitan Community College 2004 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Karen Guerra's West Corporation Experience October 2002 - January 2010
Job Infrastructure Project Manager at Kiewit
Industry Computer Software
Experience
Kiewit May 2013 - Present
Kiewit September 2010 - May 2013
H & B Enterprise February 2010 - June 2010
West Corporation October 2002 - January 2010
Sitel October 1991 - October 2002
Skills
Servers, Troubleshooting, Microsoft Exchange, Disaster Recovery, SharePoint, Networking, Citrix, Data Center, System Administration, Active Directory, VPN, Windows Server, Integration, Software Installation, DNS, VMware, Hardware, Laptops, Firewalls, Windows, System Deployment, Server Administration, IIS, VMware ESX, Virtualization, Project Management, Contract Negotiation
Education
Bellevue University 2003 — 2007
B.S., Information Systems
Kiewit May 2013 - Present
Kiewit September 2010 - May 2013
H & B Enterprise February 2010 - June 2010
West Corporation October 2002 - January 2010
Sitel October 1991 - October 2002
Skills
Servers, Troubleshooting, Microsoft Exchange, Disaster Recovery, SharePoint, Networking, Citrix, Data Center, System Administration, Active Directory, VPN, Windows Server, Integration, Software Installation, DNS, VMware, Hardware, Laptops, Firewalls, Windows, System Deployment, Server Administration, IIS, VMware ESX, Virtualization, Project Management, Contract Negotiation
Education
Bellevue University 2003 — 2007
B.S., Information Systems
Regis TieBi's West Corporation Experience December 2012 - September 2013
Job Network and Telecom Lead Analyst at Kiewit Corporation
Industry Computer Networking
Experience
Kiewit January 2015 - Present
Kiewit September 2013 - January 2015
West Corporation December 2012 - September 2013
West Corporation December 2011 - December 2012
West Corporation July 2011 - December 2011
Kiewit March 2011 - July 2011
Motion Computing June 2010 - March 2011
PayPal September 2008 - August 2010
Skills
Help Desk Support, WAN, Hardware, Computer Hardware, Cloud Computing, Network Security, Data Center, Enterprise Software, Troubleshooting, Operating Systems, Cisco Technologies, Technical Support, Networking, Switches, Firewalls, VPN, TCP/IP, Wireless Networking, Routers, Routing, DNS, Network Administration, Cisco IOS, Security, Active Directory, Service Desk, LAN-WAN, Windows 7, XP, IT Operations, IP, Wireless, Blackberry Enterprise..., Linux, OSPF, Ethernet, Cisco Routers, BGP, Servers, Telecommunications, Microsoft Exchange, Software Installation, Wireshark, CCNA, System Administration, Windows Server, VMware, F5 BigIP, Network Design, Windows XP
Education
Bellevue University 2005 — 2008
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Kiewit January 2015 - Present
Kiewit September 2013 - January 2015
West Corporation December 2012 - September 2013
West Corporation December 2011 - December 2012
West Corporation July 2011 - December 2011
Kiewit March 2011 - July 2011
Motion Computing June 2010 - March 2011
PayPal September 2008 - August 2010
Skills
Help Desk Support, WAN, Hardware, Computer Hardware, Cloud Computing, Network Security, Data Center, Enterprise Software, Troubleshooting, Operating Systems, Cisco Technologies, Technical Support, Networking, Switches, Firewalls, VPN, TCP/IP, Wireless Networking, Routers, Routing, DNS, Network Administration, Cisco IOS, Security, Active Directory, Service Desk, LAN-WAN, Windows 7, XP, IT Operations, IP, Wireless, Blackberry Enterprise..., Linux, OSPF, Ethernet, Cisco Routers, BGP, Servers, Telecommunications, Microsoft Exchange, Software Installation, Wireshark, CCNA, System Administration, Windows Server, VMware, F5 BigIP, Network Design, Windows XP
Education
Bellevue University 2005 — 2008
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Jose A. Fuentes's West Corporation Experience January 2006 - July 2006
Job Network Planning Engineer II at Harris Corporation
Industry Telecommunications
Experience
Harris Corporation September 2011 - Present
Harris Corporation February 2008 - September 2011
Innovative Systems Group August 2006 - February 2008
West Corporation January 2006 - July 2006
Cox Communications September 2005 - January 2006
United States Marine Corps June 1997 - June 2001
Skills
Routers, Switches, Modems, Terminal Server, Network Engineering, Troubleshooting, Network Design, Telecommunications, Computer Hardware, Computer Network..., Cisco Technologies, TCP/IP, Problem Solving, Customer Service, Software Documentation, Servers, Cisco IOS, Hardware, Network Architecture, Windows, DoD, VoIP, System Administration, Program Management, Linux, Security Clearance, Requirements Analysis, Active Directory, Firewalls, Security, Process Improvement, Testing, ITIL, Cisco Routers, Project Management, Networking, Network Administration, Windows Server, Software Installation, Systems Engineering, Ethernet, Wireless, QoS, Integration, DNS, Network Security, CCNA, DHCP, Routing, SDH
Education
Florida Institute of Technology 2008 — 2013
Master's Degree, Systems Engineering
Bellevue University 2003 — 2005
Bachelor's, Computer Science (Networking)
ITT Technical 2002 — 2003
None, Computer Networking
Harris Corporation September 2011 - Present
Harris Corporation February 2008 - September 2011
Innovative Systems Group August 2006 - February 2008
West Corporation January 2006 - July 2006
Cox Communications September 2005 - January 2006
United States Marine Corps June 1997 - June 2001
Skills
Routers, Switches, Modems, Terminal Server, Network Engineering, Troubleshooting, Network Design, Telecommunications, Computer Hardware, Computer Network..., Cisco Technologies, TCP/IP, Problem Solving, Customer Service, Software Documentation, Servers, Cisco IOS, Hardware, Network Architecture, Windows, DoD, VoIP, System Administration, Program Management, Linux, Security Clearance, Requirements Analysis, Active Directory, Firewalls, Security, Process Improvement, Testing, ITIL, Cisco Routers, Project Management, Networking, Network Administration, Windows Server, Software Installation, Systems Engineering, Ethernet, Wireless, QoS, Integration, DNS, Network Security, CCNA, DHCP, Routing, SDH
Education
Florida Institute of Technology 2008 — 2013
Master's Degree, Systems Engineering
Bellevue University 2003 — 2005
Bachelor's, Computer Science (Networking)
ITT Technical 2002 — 2003
None, Computer Networking
Denise Kellar's West Corporation Experience October 1999 - Present
Job Director at West Corporation
Industry Telecommunications
Experience
West Corporation October 1999 - Present
Skills
Call Centers, Salesforce.com, Account Management, Call Center, CRM, SaaS, B2B, Lead Generation, Customer Retention, Strategic Planning, Project Management, Telecommunications, Sales Process, Customer Experience
Education
Bellevue University
Bachelor's Degree
West Corporation October 1999 - Present
Skills
Call Centers, Salesforce.com, Account Management, Call Center, CRM, SaaS, B2B, Lead Generation, Customer Retention, Strategic Planning, Project Management, Telecommunications, Sales Process, Customer Experience
Education
Bellevue University
Bachelor's Degree
Gerald Cata's West Corporation Experience July 2005 - July 2006
Job Senior Software Engineer
Industry Information Technology and Services
Experience
Stillwater Insurance Services November 2011 - Present
West Corp October 2002 - March 2011
West Corporation July 2005 - July 2006
Catalytic Solutions, Inc. October 1997 - October 2002
eOne Group 2000 - 2001
Modis October 1993 - October 1997
Sterling Software January 1985 - January 1993
U.S. Air Force January 1977 - January 1985
Skills
Integration, Research, Databases, Architecture, Telecommunications, Requirements Analysis, Planning, IP, VoIP, Pre-sales, Engineering, Programming, Analysis, Consultancy, Tomcat, Weblogic, DNS, Servers, IVR, CTI, Project Planning, Telephony, Software Development, Enterprise Architecture, Unix, Java, JSP, Apache, Java Enterprise Edition, WebSphere Application..., UML, JavaScript, HTML, JBoss Application Server, C++, Perl, JDBC, TCP/IP, Shell Scripting, Linux, Web Applications, Struts, Servlets, SIP, Architectures
Education
Bellevue University 1983 — 1985
B.S.
Stillwater Insurance Services November 2011 - Present
West Corp October 2002 - March 2011
West Corporation July 2005 - July 2006
Catalytic Solutions, Inc. October 1997 - October 2002
eOne Group 2000 - 2001
Modis October 1993 - October 1997
Sterling Software January 1985 - January 1993
U.S. Air Force January 1977 - January 1985
Skills
Integration, Research, Databases, Architecture, Telecommunications, Requirements Analysis, Planning, IP, VoIP, Pre-sales, Engineering, Programming, Analysis, Consultancy, Tomcat, Weblogic, DNS, Servers, IVR, CTI, Project Planning, Telephony, Software Development, Enterprise Architecture, Unix, Java, JSP, Apache, Java Enterprise Edition, WebSphere Application..., UML, JavaScript, HTML, JBoss Application Server, C++, Perl, JDBC, TCP/IP, Shell Scripting, Linux, Web Applications, Struts, Servlets, SIP, Architectures
Education
Bellevue University 1983 — 1985
B.S.
Natalie Kopcho's West Corporation Experience August 2005 - July 2011
Job Information Technical Sr. Specialist
Industry Information Technology and Services
Experience
Cabela's January 2014 - Present
Schneider Electric 2015 - 2015
Schneider Electric 2015 - 2015
CSG International February 2011 - December 2012
Tek Systems (Kiewit) December 2011 - February 2012
Modis (Central States Indeminty) September 2011 - December 2011
West Corporation August 2005 - July 2011
Contract Staffing Specialists May 2005 - August 2005
ConAgra Foods 2004 - 2005
First Data Corporation 1980 - 2003
Skills
Testing, Quality Assurance, Project Management, Management, SDLC, Requirements Analysis, Unix, Telecommunications, Integration, Agile Methodologies, Software Project..., SQL, Visio, Software Development, Business Analysis, Software Documentation, IVR, Call Centers
Education
Bellevue University 2000 — 2003
Cabela's January 2014 - Present
Schneider Electric 2015 - 2015
Schneider Electric 2015 - 2015
CSG International February 2011 - December 2012
Tek Systems (Kiewit) December 2011 - February 2012
Modis (Central States Indeminty) September 2011 - December 2011
West Corporation August 2005 - July 2011
Contract Staffing Specialists May 2005 - August 2005
ConAgra Foods 2004 - 2005
First Data Corporation 1980 - 2003
Skills
Testing, Quality Assurance, Project Management, Management, SDLC, Requirements Analysis, Unix, Telecommunications, Integration, Agile Methodologies, Software Project..., SQL, Visio, Software Development, Business Analysis, Software Documentation, IVR, Call Centers
Education
Bellevue University 2000 — 2003
Paul Kavulak's West Corporation Experience 2004 - 2006
Job Owner, Nebraska Brewing Company
Industry Food & Beverages
Experience
Nebraska Brewing Company SVP Enterprise Technology IntegrationWest Corporation2006 - 2007
West Corporation 2004 - 2006
West Interactive 1996 - 2004
Prairie Systems January 1994 - February 1996
First Data Corporation November 1987 - January 1994
Education
Bellevue University 1990 — 1991
Bachelor's, Business Management
University of Nebraska at Omaha 1987 — 1990
Electronics Engineering
Nebraska Brewing Company SVP Enterprise Technology IntegrationWest Corporation2006 - 2007
West Corporation 2004 - 2006
West Interactive 1996 - 2004
Prairie Systems January 1994 - February 1996
First Data Corporation November 1987 - January 1994
Education
Bellevue University 1990 — 1991
Bachelor's, Business Management
University of Nebraska at Omaha 1987 — 1990
Electronics Engineering
Frank Reid, CISSP's West Corporation Experience March 2015 - May 2015
Job Senior Vulnerabilty Manager at AECOM, saving the world, one remediation at a time.
Industry Information Technology and Services
Experience
AECOM May 2015 - Present
West Corporation March 2015 - May 2015
Lincoln Electric System April 2014 - September 2014
MITRE 2006 - March 2014
MITRE 2003 - 2006
CSC August 2000 - June 2003
United States Air Force December 1977 - October 2000
Skills
Security, Enterprise Architecture, Information Security, Integration, Information Assurance, Computer Security, DoD, Information Technology, Disaster Recovery, Systems Engineering, Network Security, CISSP, System Architecture, Information Security..., Firewalls, Testing, System Administration, Security Clearance, VMware, Program Management, Requirements Analysis, Requirements Management, Virtualization, TCP/IP, Vulnerability Assessment, Systems Analysis, Active Directory, SharePoint, Servers, IT Strategy, Data Center, Solaris, Unix, Linux, CMMI, Configuration Management, Operating Systems, Network Administration, Red Hat Linux, Cloud Computing, IT Service Management, Cross Functional Team..., Team Leadership, Solution Architecture, Visio, Fly Fishing, Fly Tying, Project Management, Management
Education
Bellevue University 1997 — 2000
Master of Science (MS), Computer Science
Bellevue University 1992 — 1993
Bachelor of Science (BS), Business Administration of Technical Services
AECOM May 2015 - Present
West Corporation March 2015 - May 2015
Lincoln Electric System April 2014 - September 2014
MITRE 2006 - March 2014
MITRE 2003 - 2006
CSC August 2000 - June 2003
United States Air Force December 1977 - October 2000
Skills
Security, Enterprise Architecture, Information Security, Integration, Information Assurance, Computer Security, DoD, Information Technology, Disaster Recovery, Systems Engineering, Network Security, CISSP, System Architecture, Information Security..., Firewalls, Testing, System Administration, Security Clearance, VMware, Program Management, Requirements Analysis, Requirements Management, Virtualization, TCP/IP, Vulnerability Assessment, Systems Analysis, Active Directory, SharePoint, Servers, IT Strategy, Data Center, Solaris, Unix, Linux, CMMI, Configuration Management, Operating Systems, Network Administration, Red Hat Linux, Cloud Computing, IT Service Management, Cross Functional Team..., Team Leadership, Solution Architecture, Visio, Fly Fishing, Fly Tying, Project Management, Management
Education
Bellevue University 1997 — 2000
Master of Science (MS), Computer Science
Bellevue University 1992 — 1993
Bachelor of Science (BS), Business Administration of Technical Services
Jerry Ehrenberg's West Corporation Experience December 2009 - Present
Job Director/Business Solutions Architect at West Corporation
Industry Information Services
Experience
West Corporation December 2009 - Present
West Corporation January 2005 - December 2009
West Corporation July 2004 - December 2004
West Corporation September 2002 - June 2004
CSG Systems November 1999 - August 2002
West Corporation July 1996 - November 1999
Skills
IVR, Call Center, Telephony, Telecommunications, SaaS, VoIP, Integration, Requirements Analysis, Product Management, Business Analysis, SIP, Software Development, Unified Communications, Cloud Computing, CTI, Software Project..., Architecture, Process Improvement, Business Intelligence, Troubleshooting, Program Management, Unix, Team Management, Speech Recognition, SDLC, XML, Databases, Java, Analysis, Enterprise Architecture, Linux, IT Management, SQL, Solution Design, Solution Architecture, Mobile, Genesys, Call Routing, Visio, SOA, TCP/IP, Web Services, Vendor Management, Disaster Recovery, SharePoint, Enterprise Software, ACD, Professional Services, Virtualization, Call Centers
Education
Bellevue University 1997 — 1999
BS, MIS
West Corporation December 2009 - Present
West Corporation January 2005 - December 2009
West Corporation July 2004 - December 2004
West Corporation September 2002 - June 2004
CSG Systems November 1999 - August 2002
West Corporation July 1996 - November 1999
Skills
IVR, Call Center, Telephony, Telecommunications, SaaS, VoIP, Integration, Requirements Analysis, Product Management, Business Analysis, SIP, Software Development, Unified Communications, Cloud Computing, CTI, Software Project..., Architecture, Process Improvement, Business Intelligence, Troubleshooting, Program Management, Unix, Team Management, Speech Recognition, SDLC, XML, Databases, Java, Analysis, Enterprise Architecture, Linux, IT Management, SQL, Solution Design, Solution Architecture, Mobile, Genesys, Call Routing, Visio, SOA, TCP/IP, Web Services, Vendor Management, Disaster Recovery, SharePoint, Enterprise Software, ACD, Professional Services, Virtualization, Call Centers
Education
Bellevue University 1997 — 1999
BS, MIS
Goon Yin Chew's West Corporation Experience November 2002 - December 2003
Job Senior Information Systems Engineer at ACI Worldwide Inc.
Industry Computer Software
Experience
ACI Worldwide Inc. January 2004 - Present
ACI Worldwide 2004 - 2008
West Corporation November 2002 - December 2003
Hewlett-Packard November 2000 - November 2002
Mutual of Omaha Insurance Co. August 1996 - November 2000
Res-Care Inc. May 1994 - August 1996
Skills
Solaris, Unix, SDLC, Perl, Visual Basic, C++, Java, Software Development, Requirements Analysis, Databases, SQL, HTML, Shell Scripting, Business Analysis, TCP/IP, Windows, XP, Integration, UML
Education
Bellevue University 1999 — 2001
Master, Computer Information System
University of Nebraska-Lincoln 1990 — 1993
Bachelor, Accounting
ACI Worldwide Inc. January 2004 - Present
ACI Worldwide 2004 - 2008
West Corporation November 2002 - December 2003
Hewlett-Packard November 2000 - November 2002
Mutual of Omaha Insurance Co. August 1996 - November 2000
Res-Care Inc. May 1994 - August 1996
Skills
Solaris, Unix, SDLC, Perl, Visual Basic, C++, Java, Software Development, Requirements Analysis, Databases, SQL, HTML, Shell Scripting, Business Analysis, TCP/IP, Windows, XP, Integration, UML
Education
Bellevue University 1999 — 2001
Master, Computer Information System
University of Nebraska-Lincoln 1990 — 1993
Bachelor, Accounting
Larry Mburu's West Corporation Experience August 2008 - August 2013
Job Senior Security Engineer at Bank of the West
Industry Computer & Network Security
Experience
Bank of the West April 2014 - Present
ACI Worldwide August 2013 - April 2014
West Corporation August 2008 - August 2013
Solutionary July 2006 - August 2008
Solutionary June 2005 - July 2006
Skills
Vulnerability Assessment, Vulnerability Scanning, Intrusion Detection, Incident Management, Incident Analysis, Network Security, Computer Forensics, Router Configuration, Penetration Testing, Computer Security, Security, Firewalls, Information Security, PCI DSS, CISSP, IPS, VPN, Incident Handling, Vulnerability Management
Education
Bellevue University 2006 — 2008
MIS, Information Security
Bellevue University 1999 — 2004
BS, Computer Networking
Bank of the West April 2014 - Present
ACI Worldwide August 2013 - April 2014
West Corporation August 2008 - August 2013
Solutionary July 2006 - August 2008
Solutionary June 2005 - July 2006
Skills
Vulnerability Assessment, Vulnerability Scanning, Intrusion Detection, Incident Management, Incident Analysis, Network Security, Computer Forensics, Router Configuration, Penetration Testing, Computer Security, Security, Firewalls, Information Security, PCI DSS, CISSP, IPS, VPN, Incident Handling, Vulnerability Management
Education
Bellevue University 2006 — 2008
MIS, Information Security
Bellevue University 1999 — 2004
BS, Computer Networking
Jason Strese's West Corporation Experience September 2015 - Present
Job Support Specialist at West Corporation
Industry Information Technology and Services
Experience
West Corporation September 2015 - Present
AAA April 2014 - September 2015
Self-Employed January 2009 - January 2013
Skills
PHP, Web Development, AJAX, CSS, HTML5, XHTML, JavaScript, SVN, CVS, Git, C#, Linux Server, Apache, nginx
Education
Bellevue University 2013 — 2015
Associate's Degree - On break/in progress, Computer Science
Papillion-La Vista South High 2006 — 2009
High School
West Corporation September 2015 - Present
AAA April 2014 - September 2015
Self-Employed January 2009 - January 2013
Skills
PHP, Web Development, AJAX, CSS, HTML5, XHTML, JavaScript, SVN, CVS, Git, C#, Linux Server, Apache, nginx
Education
Bellevue University 2013 — 2015
Associate's Degree - On break/in progress, Computer Science
Papillion-La Vista South High 2006 — 2009
High School
Kristina Wall's West Corporation Experience January 2007 - Present
Job Account Manager at West Corporation
Industry Telecommunications
Experience
West Corporation January 2007 - Present
Sam's Club May 1999 - January 2007
Skills
Call Centers, Account Management, Customer Retention, Customer Service, Customer Satisfaction, Telecommunications, Team Leadership, B2B, Customer Experience, Team Building, Management, Telephony
Education
Bellevue University 2007 — 2012
MBA, Business Administration; Marketing and International Management
Bellevue University 2004 — 2007
B.S. Business Administration - Marketing, Marketing Emphasis
West Corporation January 2007 - Present
Sam's Club May 1999 - January 2007
Skills
Call Centers, Account Management, Customer Retention, Customer Service, Customer Satisfaction, Telecommunications, Team Leadership, B2B, Customer Experience, Team Building, Management, Telephony
Education
Bellevue University 2007 — 2012
MBA, Business Administration; Marketing and International Management
Bellevue University 2004 — 2007
B.S. Business Administration - Marketing, Marketing Emphasis
Debi Broady's West Corporation Experience June 2009 - April 2013
Job Sr Business Analyst at Oriental Trading Company
Industry Telecommunications
Experience
Oriental Trading Company 2013 - Present
West Corporation June 2009 - April 2013
CSG Systems November 2006 - August 2010
Hewlett Packard 2000 - 2006
HP 2000 - 2006
Skills
SDLC, Agile Methodologies, Software Project..., Requirements Analysis, Integration, Business Analysis, Process Improvement, Visio, SQL, Software Development, Testing, Quality Assurance, Vendor Management, Requirements Gathering, Data Warehousing, ETL, PMP, SharePoint
Education
Bellevue University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
Metropolitan Community College
Associate's degree, Information Technology
Oriental Trading Company 2013 - Present
West Corporation June 2009 - April 2013
CSG Systems November 2006 - August 2010
Hewlett Packard 2000 - 2006
HP 2000 - 2006
Skills
SDLC, Agile Methodologies, Software Project..., Requirements Analysis, Integration, Business Analysis, Process Improvement, Visio, SQL, Software Development, Testing, Quality Assurance, Vendor Management, Requirements Gathering, Data Warehousing, ETL, PMP, SharePoint
Education
Bellevue University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
Metropolitan Community College
Associate's degree, Information Technology
Joel Darr's West Corporation Experience May 2008 - July 2009
Job Senior Test Engineer at Engineering Service Professionals
Industry Computer Software
Experience
Engineering Service Professionals October 2014 - Present
West Corporation May 2008 - July 2009
U.S. Air Force October 1986 - May 2008
Skills
SQL, Microsoft Office, Integration, Program Management, Requirements Analysis, Troubleshooting, Software Development, Process Improvement, Leadership, Team Leadership
Education
Bellevue University 2006 — 2007
Bachelor's degree, Management of Information Systems
Engineering Service Professionals October 2014 - Present
West Corporation May 2008 - July 2009
U.S. Air Force October 1986 - May 2008
Skills
SQL, Microsoft Office, Integration, Program Management, Requirements Analysis, Troubleshooting, Software Development, Process Improvement, Leadership, Team Leadership
Education
Bellevue University 2006 — 2007
Bachelor's degree, Management of Information Systems
Heather Moreland's West Corporation Experience 1988 - 1997
Job Planning Program Manager at HewlettPackard
Industry Computer Hardware
Experience
Hewlett-Packard June 2011 - Present
Hewlett-Packard August 2004 - June 2011
West Corporation 1988 - 1997
Skills
Program Management, Cross-functional Team..., Vendor Management, PMP, Business Process..., Process Improvement, Project Management, Change Management, Business Analysis, Project Portfolio..., Integration, Business Intelligence, IT Strategy, Outsourcing, PMO, Management
Education
Bellevue University 2006 — 2008
Business Management
Ralston High School
Hewlett-Packard June 2011 - Present
Hewlett-Packard August 2004 - June 2011
West Corporation 1988 - 1997
Skills
Program Management, Cross-functional Team..., Vendor Management, PMP, Business Process..., Process Improvement, Project Management, Change Management, Business Analysis, Project Portfolio..., Integration, Business Intelligence, IT Strategy, Outsourcing, PMO, Management
Education
Bellevue University 2006 — 2008
Business Management
Ralston High School
Randy Arnold's West Corporation Experience September 2006 - March 2008
Job Corporate Academic Advisor
Industry Marketing and Advertising
Experience
Bellevue University July 2010 - Present
Birddog Solutions May 2008 - April 2009
West Corporation September 2006 - March 2008
Infousa 2002 - 2006
Skills
Salesforce.com, Account Management, B2B, Lead Generation, CRM, Sales Operations, New Business Development, Sales, Customer Service, Email Marketing, Marketing Strategy, Cold Calling, Sales Management, Direct Marketing, Strategic Planning, Marketing, Project Management, Microsoft Office, Team Building, Social Media Marketing, Contract Negotiation, E-commerce, Leadership
Education
Bellevue University 2012 — 2014
Master's of Science, Clinical Counseling, 3.835 GPA
Bellevue University 2008 — 2012
Bachelor's of Science, Behavioral Sciences
University of Tennessee-Knoxville 1984 — 1987
Bachelor of Science (BS), Geophysics and Seismology
Bellevue University July 2010 - Present
Birddog Solutions May 2008 - April 2009
West Corporation September 2006 - March 2008
Infousa 2002 - 2006
Skills
Salesforce.com, Account Management, B2B, Lead Generation, CRM, Sales Operations, New Business Development, Sales, Customer Service, Email Marketing, Marketing Strategy, Cold Calling, Sales Management, Direct Marketing, Strategic Planning, Marketing, Project Management, Microsoft Office, Team Building, Social Media Marketing, Contract Negotiation, E-commerce, Leadership
Education
Bellevue University 2012 — 2014
Master's of Science, Clinical Counseling, 3.835 GPA
Bellevue University 2008 — 2012
Bachelor's of Science, Behavioral Sciences
University of Tennessee-Knoxville 1984 — 1987
Bachelor of Science (BS), Geophysics and Seismology
Frank Winters's West Corporation Experience July 2010 - March 2011
Job Learning Resource Center Coordinator
Industry Education Management
Experience
ITT Technical Institute October 2006 - Present
NterFazed June 2010 - Present
West Corporation July 2010 - March 2011
Qwest Communications July 2003 - January 2006
Education
ITT Technical Institute - Omaha, NE 2011 — 2013
Masters in Business Administration, Analytics; technology; leadership; communication; economics, Highest Honors
Bellevue University 1998 — 2000
Bachelor of Arts in Liberal Arts (BALA), Finance; business management; communication; leadership; science and arts, Graduated Cum Laude
ITT Technical Institute October 2006 - Present
NterFazed June 2010 - Present
West Corporation July 2010 - March 2011
Qwest Communications July 2003 - January 2006
Education
ITT Technical Institute - Omaha, NE 2011 — 2013
Masters in Business Administration, Analytics; technology; leadership; communication; economics, Highest Honors
Bellevue University 1998 — 2000
Bachelor of Arts in Liberal Arts (BALA), Finance; business management; communication; leadership; science and arts, Graduated Cum Laude
Maurice Mashek's West Corporation Experience January 2011 - Present
Job Senior Director, Corporate Credit and Collections at West Corporation
Industry Telecommunications
Experience
West Corporation January 2011 - Present
InterCall 2007 - Present
West Corporation June 2007 - December 2010
UPH March 2006 - March 2007
CMA January 1998 - March 2006
Skills
Healthcare Management, Hospitals, Risk Mitigation, Managed Care, Internal Controls, Medicare, Asset Managment, Risk Assessment, Credit, Key Performance..., Leadership, Mathematics, Negotiation, Office Management, Problem Solving, Quality Management, Risk Management, Management, Process Improvement, Training, Call Centers, Insurance, Customer Service, Vendor Management, Forecasting, Operations Management, Team Building, Analysis, Telecommunications, Financial Analysis, Account Management, Customer Satisfaction, Customer Retention, Billing Systems, Customer Experience, Executive Management, Strategic Planning, IVR, Asset Management
Education
Bellevue University 2003 — 2005
Bachelors, Healthcare Management
University of Nebraska-Lincoln 1975 — 1978
None, Mathematics
West Corporation January 2011 - Present
InterCall 2007 - Present
West Corporation June 2007 - December 2010
UPH March 2006 - March 2007
CMA January 1998 - March 2006
Skills
Healthcare Management, Hospitals, Risk Mitigation, Managed Care, Internal Controls, Medicare, Asset Managment, Risk Assessment, Credit, Key Performance..., Leadership, Mathematics, Negotiation, Office Management, Problem Solving, Quality Management, Risk Management, Management, Process Improvement, Training, Call Centers, Insurance, Customer Service, Vendor Management, Forecasting, Operations Management, Team Building, Analysis, Telecommunications, Financial Analysis, Account Management, Customer Satisfaction, Customer Retention, Billing Systems, Customer Experience, Executive Management, Strategic Planning, IVR, Asset Management
Education
Bellevue University 2003 — 2005
Bachelors, Healthcare Management
University of Nebraska-Lincoln 1975 — 1978
None, Mathematics
Luke Adams's West Corporation Experience 2001 - 2002
Job Infrastructure Architect at Charlotte School of Law
Industry Information Technology and Services
Experience
Charlotte School of Law June 2010 - Present
Pharr Technologies May 2007 - June 2010
IT Nexus 2005 - 2007
Omaha Steaks 2003 - 2005
Findex 2002 - 2003
West Corporation 2001 - 2002
Skills
Microsoft Exchange, Hyper-V, Data Center, Cisco Technologies, SharePoint, SAN, Cluster, SCCM, Switches, Routers, High Availability, Windows, 2008 R2, Infrastructure, Sonicwall, SQL, Active Directory, Information Technology, Windows Server, Windows 7, HP Procurve, Network Security, System Administration, DNS, Microsoft SQL Server, IIS, MCSE 2003, Disaster Recovery, Network Administration, VPN, Wireless Networking, Microsoft Certified..., Dell PowerEdge Servers, Networking, VoIP, Troubleshooting, Computer Hardware
Education
Bellevue University 2003 — 2006
BS, Information Systems
Central Christian 1994 — 1997
Charlotte School of Law June 2010 - Present
Pharr Technologies May 2007 - June 2010
IT Nexus 2005 - 2007
Omaha Steaks 2003 - 2005
Findex 2002 - 2003
West Corporation 2001 - 2002
Skills
Microsoft Exchange, Hyper-V, Data Center, Cisco Technologies, SharePoint, SAN, Cluster, SCCM, Switches, Routers, High Availability, Windows, 2008 R2, Infrastructure, Sonicwall, SQL, Active Directory, Information Technology, Windows Server, Windows 7, HP Procurve, Network Security, System Administration, DNS, Microsoft SQL Server, IIS, MCSE 2003, Disaster Recovery, Network Administration, VPN, Wireless Networking, Microsoft Certified..., Dell PowerEdge Servers, Networking, VoIP, Troubleshooting, Computer Hardware
Education
Bellevue University 2003 — 2006
BS, Information Systems
Central Christian 1994 — 1997
Jennie Mason's West Corporation Experience December 2012 - Present
Job Speech Technologist at West Corporation
Industry Computer Software
Experience
West Corporation December 2012 - Present
West Corporation November 2011 - December 2012
West Corporation February 2007 - November 2011
Skills
Java, CTI, IVR, Unix, SQL, Perl, TCL, Nuance, VXML, PHP, Speech Recognition, Shell Scripting, SOAP, Tomcat
Education
Bellevue University 2002 — 2006
Bachelor's degree, Computer Science
Heartland Christian school 1993 — 2002
West Corporation December 2012 - Present
West Corporation November 2011 - December 2012
West Corporation February 2007 - November 2011
Skills
Java, CTI, IVR, Unix, SQL, Perl, TCL, Nuance, VXML, PHP, Speech Recognition, Shell Scripting, SOAP, Tomcat
Education
Bellevue University 2002 — 2006
Bachelor's degree, Computer Science
Heartland Christian school 1993 — 2002
Nick Britton's West Corporation Experience September 2013 - Present
Job Systems Anaylst at West Corporation
Industry Information Technology and Services
Experience
West Corporation September 2013 - Present
West Corporation February 2012 - September 2013
FNTS 2002 - February 2012
Southeast Community College 2001 - 2002
Skills
NetVault, Veritas, Tivoli Storage Manager, SharePoint Designer, IT Service Management, Backup Solutions, Application Management, CA Service Desk, BakBone, TSM, Application Lifecycle..., Service Desk, SharePoint, Data Center, Disaster Recovery, VMware, Customer Service, Customer Satisfaction, Servers, Public Relations, Windows Server, Active Directory, Netvault, Security, Storage, System Administration, Virtualization, Troubleshooting
Education
Bellevue University 2006 — 2008
BS, MIS
Southeast Community College 2000 — 2003
ASS, Hardware/software support
Syracuse Dunbar Avoca Public
West Corporation September 2013 - Present
West Corporation February 2012 - September 2013
FNTS 2002 - February 2012
Southeast Community College 2001 - 2002
Skills
NetVault, Veritas, Tivoli Storage Manager, SharePoint Designer, IT Service Management, Backup Solutions, Application Management, CA Service Desk, BakBone, TSM, Application Lifecycle..., Service Desk, SharePoint, Data Center, Disaster Recovery, VMware, Customer Service, Customer Satisfaction, Servers, Public Relations, Windows Server, Active Directory, Netvault, Security, Storage, System Administration, Virtualization, Troubleshooting
Education
Bellevue University 2006 — 2008
BS, MIS
Southeast Community College 2000 — 2003
ASS, Hardware/software support
Syracuse Dunbar Avoca Public
David Nihsen's West Corporation Experience January 2008 - March 2009
Job Quality Assurance Specialist
Industry Education Management
Experience
Bellevue University April 2009 - Present
Bandstand Music January 1992 - December 2012
West Corporation January 2008 - March 2009
Education
Bellevue University 2005 — 2006
MBA, Business
Bellevue University 2003 — 2005
MA, Management
Bellevue University 2001 — 2003
BS, Business Information Systems
Bellevue University April 2009 - Present
Bandstand Music January 1992 - December 2012
West Corporation January 2008 - March 2009
Education
Bellevue University 2005 — 2006
MBA, Business
Bellevue University 2003 — 2005
MA, Management
Bellevue University 2001 — 2003
BS, Business Information Systems
Misty Underwood's West Corporation Experience August 2008 - March 2010
Job Program Manager at Cambium Data
Industry Information Technology and Services
Experience
First Data Corporation August 2014 - Present
Cambium Data Inc. April 2010 - August 2014
First Data Corporation 2014 - 2014
Hire Investment 2014 - 2014
West Corporation August 2008 - March 2010
West Asset Management March 2008 - August 2008
Baker's Pharmacy September 2007 - March 2008
Wal-Mart June 2002 - April 2003
Skills
Call Centers, Account Management, Customer Satisfaction, Telecommunications, Customer Experience, Vendor Management, Customer Service, Process Improvement, Customer Retention, CRM, Management, Team Leadership
Education
Bellevue University 2008 — 2009
Bachelor's, Business
University of Nebraska at Omaha 2002 — 2007
Pre-Pharm, Pre-Pharm
First Data Corporation August 2014 - Present
Cambium Data Inc. April 2010 - August 2014
First Data Corporation 2014 - 2014
Hire Investment 2014 - 2014
West Corporation August 2008 - March 2010
West Asset Management March 2008 - August 2008
Baker's Pharmacy September 2007 - March 2008
Wal-Mart June 2002 - April 2003
Skills
Call Centers, Account Management, Customer Satisfaction, Telecommunications, Customer Experience, Vendor Management, Customer Service, Process Improvement, Customer Retention, CRM, Management, Team Leadership
Education
Bellevue University 2008 — 2009
Bachelor's, Business
University of Nebraska at Omaha 2002 — 2007
Pre-Pharm, Pre-Pharm
Dan Vetro's West Corporation Experience June 2004 - Present
Job Director Enterprise Telecom and Network Engineering at West Corporation
Industry Telecommunications
Experience
West Corporation June 2004 - Present
Waste Management June 2003 - June 2004
Schreiber and Associates June 2002 - June 2003
ICS 1997 - 2002
Skills
Telecommunications, Cisco Technologies, SIP, Integration, Cross-functional Team..., Networking, Telephony, VoIP, IVR, Troubleshooting, Call Centers, Avaya, Network Engineering, Enterprise Software, Strategy, System Deployment, Management, Leadership, Data Center, WAN, Project Management, Unified Communications, LAN-WAN, Switches, Vendor Management, Disaster Recovery, CTI, Cisco Call Manager, MPLS, Network Design, IP, Routers, Routing, ACD, Network Architecture, Wireless, TCP/IP, Firewalls, VPN, Call Routing, Avaya Technologies
Education
Bellevue University 2002 — 2007
BS, MIS
Bellevue University
Bachelor of Science (B.S.), Management Information Systems, General
West Corporation June 2004 - Present
Waste Management June 2003 - June 2004
Schreiber and Associates June 2002 - June 2003
ICS 1997 - 2002
Skills
Telecommunications, Cisco Technologies, SIP, Integration, Cross-functional Team..., Networking, Telephony, VoIP, IVR, Troubleshooting, Call Centers, Avaya, Network Engineering, Enterprise Software, Strategy, System Deployment, Management, Leadership, Data Center, WAN, Project Management, Unified Communications, LAN-WAN, Switches, Vendor Management, Disaster Recovery, CTI, Cisco Call Manager, MPLS, Network Design, IP, Routers, Routing, ACD, Network Architecture, Wireless, TCP/IP, Firewalls, VPN, Call Routing, Avaya Technologies
Education
Bellevue University 2002 — 2007
BS, MIS
Bellevue University
Bachelor of Science (B.S.), Management Information Systems, General
Jason Sommerfeld's West Corporation Experience October 2007 - July 2010
Job Claims Supervisor at Mutual of Omaha Insurance Company
Industry Insurance
Experience
Mutual of Omaha October 2014 - Present
Mutual of Omaha November 2013 - Present
Mutual of Omaha November 2011 - November 2013
Sam and Louie's July 2009 - November 2010
West Corporation October 2007 - July 2010
Skills
Insurance, Claims Management, Disability Insurance, Claim, Customer Service, Employee Benefits, Leadership, Risk Management, Training, Analysis, Customer Satisfaction, Health Insurance, Life Insurance, Process Improvement, Sales, Sales Management
Education
Bellevue University 2005 — 2007
Bachelors, Business Administration
Mutual of Omaha October 2014 - Present
Mutual of Omaha November 2013 - Present
Mutual of Omaha November 2011 - November 2013
Sam and Louie's July 2009 - November 2010
West Corporation October 2007 - July 2010
Skills
Insurance, Claims Management, Disability Insurance, Claim, Customer Service, Employee Benefits, Leadership, Risk Management, Training, Analysis, Customer Satisfaction, Health Insurance, Life Insurance, Process Improvement, Sales, Sales Management
Education
Bellevue University 2005 — 2007
Bachelors, Business Administration
Robyn Vukson's West Corporation Experience January 2007 - May 2008
Job Proven DirectorClient Engagement | Helping Companies Translate Their Business Goals and Ideas to Operational Reality
Industry Telecommunications
Experience
West May 2008 - Present
West Corporation January 2007 - May 2008
West Corporation August 1999 - January 2007
West Corporation March 1997 - August 1999
Skills
IVR, Customer Experience, Telecommunications, Client Services, Call Center, Vendor Management, Contact Centers, Customer Retention, Call Centers, Workforce Management, Customer Satisfaction, Account Management, Outsourcing, Telephony, Process Improvement, VoIP, CRM, CTI, Leadership, Avaya, Strategic Planning, Customer Experience..., Team Leadership, Cross-functional Team..., Business Strategy, Strategic Partnerships, Management, Program Management, Team Building
Education
Bellevue University
Business, Management, Marketing, and Related Support Services
West May 2008 - Present
West Corporation January 2007 - May 2008
West Corporation August 1999 - January 2007
West Corporation March 1997 - August 1999
Skills
IVR, Customer Experience, Telecommunications, Client Services, Call Center, Vendor Management, Contact Centers, Customer Retention, Call Centers, Workforce Management, Customer Satisfaction, Account Management, Outsourcing, Telephony, Process Improvement, VoIP, CRM, CTI, Leadership, Avaya, Strategic Planning, Customer Experience..., Team Leadership, Cross-functional Team..., Business Strategy, Strategic Partnerships, Management, Program Management, Team Building
Education
Bellevue University
Business, Management, Marketing, and Related Support Services
Ryan Bahnsen's West Corporation Experience November 2012 - March 2015
Job Account Executive at EMC
Industry Information Technology and Services
Experience
EMC April 2015 - Present
West Corporation November 2012 - March 2015
West Corporation January 2007 - November 2012
Baum Hydraulics Corp 2003 - 2007
Skills
Solution Selling, Contract Negotiation, Direct Sales, Telecommunications, Sales, Account Management, Business Strategy, Enterprise Software, Sales Management, Negotiation, Salesforce.com, Sales Process, SaaS, Selling, Cold Calling, Healthcare, Sales Presentations, Lead Generation, CRM, Strategic Partnerships, B2B, Business Development, Sales Operations, Competitive Analysis, Product Marketing, Cross-functional Team...
Education
Bellevue University 2009 — 2012
Master's Degree, Business Administration
Bellevue University 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
EMC April 2015 - Present
West Corporation November 2012 - March 2015
West Corporation January 2007 - November 2012
Baum Hydraulics Corp 2003 - 2007
Skills
Solution Selling, Contract Negotiation, Direct Sales, Telecommunications, Sales, Account Management, Business Strategy, Enterprise Software, Sales Management, Negotiation, Salesforce.com, Sales Process, SaaS, Selling, Cold Calling, Healthcare, Sales Presentations, Lead Generation, CRM, Strategic Partnerships, B2B, Business Development, Sales Operations, Competitive Analysis, Product Marketing, Cross-functional Team...
Education
Bellevue University 2009 — 2012
Master's Degree, Business Administration
Bellevue University 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
Philip Rail's West Corporation Experience May 2004 - March 2006
Job NRM Provisioning Team Lead at LCC
Industry Telecommunications
Experience
LCC July 2013 - Present
LCC August 2012 - July 2013
Sprint Nextel February 2012 - August 2012
Sprint Nextel August 2010 - July 2012
Sprint Nextel January 2007 - August 2010
Yoh June 2006 - January 2007
West Corporation May 2004 - March 2006
West Corporation November 1999 - May 2004
Omaha Public Schools August 2002 - July 2003
Peak Interests LLC (Pizza Hut Franchise) June 1999 - November 1999
Skills
Microsoft Excel, Microsoft Word, XP, Access, Outlook, Windows Vista, Internet Explorer, Telecommunications, Troubleshooting, Process Improvement
Education
Bellevue University 2007 — 2008
Masters, Management
Bellevue University 2004 — 2006
Bachelors, Business Information Systems
Reedley College (Formerly Kings River Community College) 1995 — 1997
Associates, Vocal Music
LCC July 2013 - Present
LCC August 2012 - July 2013
Sprint Nextel February 2012 - August 2012
Sprint Nextel August 2010 - July 2012
Sprint Nextel January 2007 - August 2010
Yoh June 2006 - January 2007
West Corporation May 2004 - March 2006
West Corporation November 1999 - May 2004
Omaha Public Schools August 2002 - July 2003
Peak Interests LLC (Pizza Hut Franchise) June 1999 - November 1999
Skills
Microsoft Excel, Microsoft Word, XP, Access, Outlook, Windows Vista, Internet Explorer, Telecommunications, Troubleshooting, Process Improvement
Education
Bellevue University 2007 — 2008
Masters, Management
Bellevue University 2004 — 2006
Bachelors, Business Information Systems
Reedley College (Formerly Kings River Community College) 1995 — 1997
Associates, Vocal Music
Gregory Pinkham's West Corporation Experience July 2009 - Present
Job IT Process Manager (ITIL) at West Corporation
Industry Information Technology and Services
Experience
West Corporation July 2009 - Present
Sun Microsystems December 2005 - May 2009
Storage Technology 1976 - 2007
StorageTek August 1996 - December 2005
StorageTek January 1990 - August 1996
Skills
Customer Satisfaction, Vendor Management, Professional Services, Outsourcing, Hardware, Operations Management, Team Building, Computer Hardware, Team Leadership, Customer Service, Project Management, Six Sigma, Integration, Leadership, Coaching
Education
Bellevue University 2004 — 2006
Bachelors, Management (Leadership)
Regis University 1994 — 1996
Non-Degree Program, Business Management
West Corporation July 2009 - Present
Sun Microsystems December 2005 - May 2009
Storage Technology 1976 - 2007
StorageTek August 1996 - December 2005
StorageTek January 1990 - August 1996
Skills
Customer Satisfaction, Vendor Management, Professional Services, Outsourcing, Hardware, Operations Management, Team Building, Computer Hardware, Team Leadership, Customer Service, Project Management, Six Sigma, Integration, Leadership, Coaching
Education
Bellevue University 2004 — 2006
Bachelors, Management (Leadership)
Regis University 1994 — 1996
Non-Degree Program, Business Management
marshawn ford's West Corporation Experience September 2008 - Present
Job office assistant( independent)
Industry Executive Office
Experience
west September 2011 - Present
evol consulting February 2011 - Present
St. Paul Baptist Church February 2009 - Present
West Corporation September 2008 - Present
West October 2008 - November 2011
West Corporation October 2008 - November 2011
EVOL February 2011 - September 2011
EVOL Consulting February 2011 - September 2011
Pro Cleaning June 2007 - November 2007
Skills
Customer Service, Billing, Telephone Skills, Data Entry, Call Center, Outlook, Typing, Administrative Support, Microsoft Office, Customer Relations, Administration, Excel, Word, Scheduling, Customer Satisfaction, Troubleshooting, PowerPoint, Database Administration, Problem Solving, Supervisory Skills, Hiring, Teamwork, Internet Explorer, PeopleSoft, Telemarketing, Employee Relations, Microsoft Works
Education
Bellevue University 2011 — 2012
Bachelors, Business
Bellevue University
Certificate of completion, Business Leadership
College of Saint Mary 2008 — 2010
certificate, business leadership
west September 2011 - Present
evol consulting February 2011 - Present
St. Paul Baptist Church February 2009 - Present
West Corporation September 2008 - Present
West October 2008 - November 2011
West Corporation October 2008 - November 2011
EVOL February 2011 - September 2011
EVOL Consulting February 2011 - September 2011
Pro Cleaning June 2007 - November 2007
Skills
Customer Service, Billing, Telephone Skills, Data Entry, Call Center, Outlook, Typing, Administrative Support, Microsoft Office, Customer Relations, Administration, Excel, Word, Scheduling, Customer Satisfaction, Troubleshooting, PowerPoint, Database Administration, Problem Solving, Supervisory Skills, Hiring, Teamwork, Internet Explorer, PeopleSoft, Telemarketing, Employee Relations, Microsoft Works
Education
Bellevue University 2011 — 2012
Bachelors, Business
Bellevue University
Certificate of completion, Business Leadership
College of Saint Mary 2008 — 2010
certificate, business leadership
Erick Rweikiza's West Corporation Experience February 2012 - January 2013
Job Social Entreprenuer
Industry Financial Services
Experience
JPMorgan Chase & Co. February 2015 - Present
Interbank Mortgage Company June 2013 - February 2014
West Corporation February 2012 - January 2013
West Corporation May 2011 - January 2012
Skills
Marketing, Advertising, Entertainment, Team Leadership, Entrepreneurship, Strategy, Business Planning, Strategic Planning, Risk Management, Management Consulting, Financial Analysis, Film, Business Analysis, Project Management, Investments, Management, Business Strategy, Social Media, Marketing Strategy, Leadership, Customer Service
Education
Creighton University 2011 — 2013
Master of Business Administration (M.B.A.)
Bellevue University 2003 — 2006
Business Administration, Marketing and Finance
JPMorgan Chase & Co. February 2015 - Present
Interbank Mortgage Company June 2013 - February 2014
West Corporation February 2012 - January 2013
West Corporation May 2011 - January 2012
Skills
Marketing, Advertising, Entertainment, Team Leadership, Entrepreneurship, Strategy, Business Planning, Strategic Planning, Risk Management, Management Consulting, Financial Analysis, Film, Business Analysis, Project Management, Investments, Management, Business Strategy, Social Media, Marketing Strategy, Leadership, Customer Service
Education
Creighton University 2011 — 2013
Master of Business Administration (M.B.A.)
Bellevue University 2003 — 2006
Business Administration, Marketing and Finance
Mahamane Mamane kosso's West Corporation Experience March 2012 - November 2013
Job Kiewit Support Services Tier 1 at Kiewit Corporation
Industry Computer Networking
Experience
Kiewit Corporation October 2013 - Present
West Corporation March 2012 - November 2013
Aureus Group April 2011 - August 2011
Skills
Active Directory, Windows Server, Troubleshooting, Windows 7, Windows XP, XP, SQL, Technical Support, Data Center, Servers, Help Desk Support, Microsoft Exchange, Network Administration, Computer Hardware, SharePoint, Software Documentation, Operating Systems, Microsoft Office, Visio, Windows
Education
Bellevue University 2008 — 2011
Bachelor's degree, Information Technology
Kiewit Corporation October 2013 - Present
West Corporation March 2012 - November 2013
Aureus Group April 2011 - August 2011
Skills
Active Directory, Windows Server, Troubleshooting, Windows 7, Windows XP, XP, SQL, Technical Support, Data Center, Servers, Help Desk Support, Microsoft Exchange, Network Administration, Computer Hardware, SharePoint, Software Documentation, Operating Systems, Microsoft Office, Visio, Windows
Education
Bellevue University 2008 — 2011
Bachelor's degree, Information Technology
Glenn Reid's West Corporation Experience February 2014 - Present
Job Business Intelligence Analyst at West Corporation
Industry Telecommunications
Experience
West Corporation February 2014 - Present
West Interactive February 2008 - February 2014
First Data Corporation 1988 - 1998
Eastern States Bankcard Association June 1985 - June 1988
Skills
Speech Recognition, Speech Technology, IVR, CTI, Call Center, Telecommunications, Telephony, Genesys, SIP, VoIP, Speech, Unified Communications, Unix, Product Management, Call Centers, Contact Centers, Workforce Management, Avaya, Professional Services, Vendor Management, Managed Services, Data Center, SaaS, Integration
Education
California State University-Dominguez Hills 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Bellevue University 1993 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Queensborough Community College 1982 — 1985
Associate of Arts and Sciences (A.A.S.), Management
West Corporation February 2014 - Present
West Interactive February 2008 - February 2014
First Data Corporation 1988 - 1998
Eastern States Bankcard Association June 1985 - June 1988
Skills
Speech Recognition, Speech Technology, IVR, CTI, Call Center, Telecommunications, Telephony, Genesys, SIP, VoIP, Speech, Unified Communications, Unix, Product Management, Call Centers, Contact Centers, Workforce Management, Avaya, Professional Services, Vendor Management, Managed Services, Data Center, SaaS, Integration
Education
California State University-Dominguez Hills 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Bellevue University 1993 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Queensborough Community College 1982 — 1985
Associate of Arts and Sciences (A.A.S.), Management
Peter Njie Evande Junior's West Corporation Experience April 2012 - Present
Job Customer Service Manager at West Corporation
Industry Automotive
Experience
West Corporation April 2012 - Present
Hertz January 2006 - November 2011
Skills
Customer Satisfaction, Customer Retention, Operations Management, Call Centers, Inventory Management, Analysis, Management, Customer Experience, Team Leadership, Process Improvement, Team Building, Leadership, Customer Service
Education
Bellevue University 2007 — 2010
Master of Business Administration (MBA), International Business/finance
Bellevue University 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Metropolitan Community College 2002 — 2004
Associate of Science (A.S.), Business Administration, Management and Operations
Government high school, Limbe
West Corporation April 2012 - Present
Hertz January 2006 - November 2011
Skills
Customer Satisfaction, Customer Retention, Operations Management, Call Centers, Inventory Management, Analysis, Management, Customer Experience, Team Leadership, Process Improvement, Team Building, Leadership, Customer Service
Education
Bellevue University 2007 — 2010
Master of Business Administration (MBA), International Business/finance
Bellevue University 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Metropolitan Community College 2002 — 2004
Associate of Science (A.S.), Business Administration, Management and Operations
Government high school, Limbe
Jordan Frost's West Corporation Experience April 2012 - June 2013
Job Estimator/Project Manager at McGill Brothers, Inc.
Industry Information Services
Experience
McGill Brothers, Inc. November 2013 - Present
Kiewit June 2013 - November 2013
West Corporation April 2012 - June 2013
Iron Mountain October 2006 - April 2012
Iron Mountain April 2007 - December 2010
Iron Mountain October 2006 - April 2007
Skills
Attention To Detail, Excellent written and..., Great People Skills, Customer Service, Customer Relations, Process Improvement, Team Building, Outlook, Team Leadership, PowerPoint, Customer Satisfaction, Microsoft Office, Excel, 10 Key, Operations Management, Problem Solving, Inventory Management, Employee Relations, Supervisory Skills, Team Management, Coaching, Research, Writing, Public Speaking, Security, Leadership, Training, Microsoft Excel, Management
Education
Bellevue University 2011 — 2013
enrolled; Bachelor's DegreeReceived Associate's Degree, the Accelerated Business; Applied Science General Studies with
Metropolitan Community College 2008 — 2011
Associate Degree, Applied Science General Studies
McGill Brothers, Inc. November 2013 - Present
Kiewit June 2013 - November 2013
West Corporation April 2012 - June 2013
Iron Mountain October 2006 - April 2012
Iron Mountain April 2007 - December 2010
Iron Mountain October 2006 - April 2007
Skills
Attention To Detail, Excellent written and..., Great People Skills, Customer Service, Customer Relations, Process Improvement, Team Building, Outlook, Team Leadership, PowerPoint, Customer Satisfaction, Microsoft Office, Excel, 10 Key, Operations Management, Problem Solving, Inventory Management, Employee Relations, Supervisory Skills, Team Management, Coaching, Research, Writing, Public Speaking, Security, Leadership, Training, Microsoft Excel, Management
Education
Bellevue University 2011 — 2013
enrolled; Bachelor's DegreeReceived Associate's Degree, the Accelerated Business; Applied Science General Studies with
Metropolitan Community College 2008 — 2011
Associate Degree, Applied Science General Studies
Floyd Freeney's West Corporation Experience March 1997 - June 2010
Job
Industry Telecommunications
Experience
Alorica June 2010 - Present
West Corporation March 1997 - June 2010
United States Air Force August 1981 - July 2004
West Corporation July 1996 - March 1997
Mutual of Omaha April 1995 - July 1996
Mutual of Omaha April 1994 - June 1995
Skills
Technical Support
Education
Bellevue University 2005 — 2006
Bachelor
Metropolitan Community College 1992 — 1994
Associate
Alorica June 2010 - Present
West Corporation March 1997 - June 2010
United States Air Force August 1981 - July 2004
West Corporation July 1996 - March 1997
Mutual of Omaha April 1995 - July 1996
Mutual of Omaha April 1994 - June 1995
Skills
Technical Support
Education
Bellevue University 2005 — 2006
Bachelor
Metropolitan Community College 1992 — 1994
Associate
Ronda Wiebe's West Corporation Experience October 1991 - July 1997
Job Administrative Assistant at Bickford Senior Living
Industry Individual & Family Services
Experience
Bickford Senior Living June 2014 - Present
Wiebe Family 1991 - Present
Pier 1 Imports October 2013 - August 2014
West Corporation October 1991 - July 1997
Revlon April 1989 - January 1991
Skills
Customer Service, Strategic Planning, Coaching, Event Planning, Time Management, Training, Management, Team Building, Microsoft Word, Customer Satisfaction, Social Networking, Inventory Management
Education
Bellevue University 1992 — 1993
BS, Management
Bickford Senior Living June 2014 - Present
Wiebe Family 1991 - Present
Pier 1 Imports October 2013 - August 2014
West Corporation October 1991 - July 1997
Revlon April 1989 - January 1991
Skills
Customer Service, Strategic Planning, Coaching, Event Planning, Time Management, Training, Management, Team Building, Microsoft Word, Customer Satisfaction, Social Networking, Inventory Management
Education
Bellevue University 1992 — 1993
BS, Management
Kathy Fant's West Corporation Experience December 2005 - November 2007
Job IS Manager at West Interactive
Industry Telecommunications
Experience
West Interactive 2012 - Present
West Interactive November 2011 - December 2012
West Interactive October 2010 - November 2011
West Interactive November 2007 - October 2010
West Corporation December 2005 - November 2007
Cox Communications 2003 - 2005
Skills
Unix, Integration, Requirements Analysis, SDLC, Vendor Management, Software Project..., Telecommunications, Agile Methodologies, Microsoft SQL Server, Business Analysis, Call Center, VoIP, Software Documentation, Testing, User Acceptance Testing, Visio
Education
Bellevue University 2007 — 2007
BA, MIS
West Interactive 2012 - Present
West Interactive November 2011 - December 2012
West Interactive October 2010 - November 2011
West Interactive November 2007 - October 2010
West Corporation December 2005 - November 2007
Cox Communications 2003 - 2005
Skills
Unix, Integration, Requirements Analysis, SDLC, Vendor Management, Software Project..., Telecommunications, Agile Methodologies, Microsoft SQL Server, Business Analysis, Call Center, VoIP, Software Documentation, Testing, User Acceptance Testing, Visio
Education
Bellevue University 2007 — 2007
BA, MIS
Lexi Gerbec's West Corporation Experience June 2006 - November 2007
Job Programmer Analyst II at Nebraska Furniture Mart
Industry Retail
Experience
Nebraska Furniture Mart November 2007 - Present
West Corporation June 2006 - November 2007
Skills
SQL, HTML, Microsoft Office, XML, VB.NET, ASP.NET, Troubleshooting, Microsoft SQL Server, Customer Satisfaction
Education
Bellevue University 2003 — 2006
Bachelor, Computer Information Systems
Nebraska Furniture Mart November 2007 - Present
West Corporation June 2006 - November 2007
Skills
SQL, HTML, Microsoft Office, XML, VB.NET, ASP.NET, Troubleshooting, Microsoft SQL Server, Customer Satisfaction
Education
Bellevue University 2003 — 2006
Bachelor, Computer Information Systems
Rachelle Ferrante's West Corporation Experience March 2013 - November 2013
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Benaissance November 2013 - August 2014
West Corporation March 2013 - November 2013
Lutterman Financial Services March 2011 - March 2013
Lifetime Financial Group January 2011 - January 2013
Skills
Direct Marketing, Sales, Strategy, Account Management, Lead Generation, Customer Retention, B2B, Direct Sales, Marketing Communications, Marketing Strategy, Advertising, Integrated Marketing, Social Media Marketing, Email Marketing, Salesforce.com, Marketing, CRM, Digital Marketing, Market Research, Marketing Research, Product Marketing, Online Advertising, Online Marketing, Leadership, Management, Team Building, Customer Service
Education
Bellevue University 2010 — 2015
Bachelor's Degree, Business, 3.6
Lincoln School of Commerce 1989 — 1995
Associate of Arts and Sciences (AAS), Court Reporting, 3.5
Benaissance November 2013 - August 2014
West Corporation March 2013 - November 2013
Lutterman Financial Services March 2011 - March 2013
Lifetime Financial Group January 2011 - January 2013
Skills
Direct Marketing, Sales, Strategy, Account Management, Lead Generation, Customer Retention, B2B, Direct Sales, Marketing Communications, Marketing Strategy, Advertising, Integrated Marketing, Social Media Marketing, Email Marketing, Salesforce.com, Marketing, CRM, Digital Marketing, Market Research, Marketing Research, Product Marketing, Online Advertising, Online Marketing, Leadership, Management, Team Building, Customer Service
Education
Bellevue University 2010 — 2015
Bachelor's Degree, Business, 3.6
Lincoln School of Commerce 1989 — 1995
Associate of Arts and Sciences (AAS), Court Reporting, 3.5
Mary Rocha MBA's West Corporation Experience September 2012 - August 2013
Job Accounting Manager
Industry Financial Services
Experience
Richdale Apartments February 2015 - Present
Bank of the West February 2014 - February 2015
Yahoo August 2013 - January 2014
West Corporation September 2012 - August 2013
IPG September 2010 - September 2012
Travelex October 2008 - September 2010
Skills
Financial Reporting, Accounting, Financial Analysis, Financial Accounting, Account Reconciliation, Sarbanes-Oxley Act, General Ledger, Accounts Payable, Accounts Receivable, Financial Statements, Internal Audit, Journal Entries, Payroll, Finance, Consolidation, Revenue Recognition, Sarbanes-Oxley, US GAAP, GAAP, Accruals, Invoicing, Microsoft Office, Process Improvement, Variance Analysis
Education
Bellevue University 2008 — 2012
Master of Business Administration (MBA), Accounting and Finance
Richdale Apartments February 2015 - Present
Bank of the West February 2014 - February 2015
Yahoo August 2013 - January 2014
West Corporation September 2012 - August 2013
IPG September 2010 - September 2012
Travelex October 2008 - September 2010
Skills
Financial Reporting, Accounting, Financial Analysis, Financial Accounting, Account Reconciliation, Sarbanes-Oxley Act, General Ledger, Accounts Payable, Accounts Receivable, Financial Statements, Internal Audit, Journal Entries, Payroll, Finance, Consolidation, Revenue Recognition, Sarbanes-Oxley, US GAAP, GAAP, Accruals, Invoicing, Microsoft Office, Process Improvement, Variance Analysis
Education
Bellevue University 2008 — 2012
Master of Business Administration (MBA), Accounting and Finance
Jeffrey Dube's West Corporation Experience August 2004 - June 2005
Job System Engineer
Industry Information Technology and Services
Experience
CoSentry July 2010 - May 2015
CoSentry August 2006 - July 2010
West Corporation August 2004 - June 2005
Rochester Armored Car Co Inc February 2004 - August 2004
Skills
Active Directory, Troubleshooting, Computer Hardware, Server Administration, Microsoft Licensing, EMC Avamar, Cisco IOS, Solarwinds, Linux, Desktop Administration, Symantec Ghost, VMware, LAN-WAN, Exchange 2010/2007/2003, XP, Windows Server, Switches, Network Security, Wireless Networking, Disaster Recovery, Microsoft SQL Server, Windows, TCP/IP, Network Administration, EMC Storage, Software Installation, Windows 7, Networking, Servers, Firewalls, Security, Cisco Technologies
Education
ITT Technical Institute 2009 — 2011
CNS, Computer Networking Systems
New Horizons Computer Learning Center 2003 — 2004
Computer System Administraton
Bellevue East High School 1997 — 2002
Bellevue University
CoSentry July 2010 - May 2015
CoSentry August 2006 - July 2010
West Corporation August 2004 - June 2005
Rochester Armored Car Co Inc February 2004 - August 2004
Skills
Active Directory, Troubleshooting, Computer Hardware, Server Administration, Microsoft Licensing, EMC Avamar, Cisco IOS, Solarwinds, Linux, Desktop Administration, Symantec Ghost, VMware, LAN-WAN, Exchange 2010/2007/2003, XP, Windows Server, Switches, Network Security, Wireless Networking, Disaster Recovery, Microsoft SQL Server, Windows, TCP/IP, Network Administration, EMC Storage, Software Installation, Windows 7, Networking, Servers, Firewalls, Security, Cisco Technologies
Education
ITT Technical Institute 2009 — 2011
CNS, Computer Networking Systems
New Horizons Computer Learning Center 2003 — 2004
Computer System Administraton
Bellevue East High School 1997 — 2002
Bellevue University
Matt Longenecker's West Corporation Experience December 2009 - October 2011
Job Enterprise Project Engineer at Five Nines Technology Group
Industry Telecommunications
Experience
Five Nines Technology Group October 2012 - Present
Five Nines Technology Group October 2011 - September 2012
West Corporation December 2009 - October 2011
West Corporation July 2006 - December 2009
West Corporation November 2004 - July 2006
Skills
VMware, Active Directory, Windows Server, Citrix, SCOM, IIS, Enterprise Software, SharePoint, Microsoft Exchange, Servers, Virtualization, Data Center, DNS, VMware ESX, Disaster Recovery, Microsoft Servers, Citrix Metaframe, Group Policy, Troubleshooting
Education
Bellevue University 2010 — 2011
BS, Management Information Systems
Lincoln School of Commerce 2000 — 2001
AAS, Computer Programming
Lincoln School of Commerce 1999 — 2000
AAS, Information Technology
Five Nines Technology Group October 2012 - Present
Five Nines Technology Group October 2011 - September 2012
West Corporation December 2009 - October 2011
West Corporation July 2006 - December 2009
West Corporation November 2004 - July 2006
Skills
VMware, Active Directory, Windows Server, Citrix, SCOM, IIS, Enterprise Software, SharePoint, Microsoft Exchange, Servers, Virtualization, Data Center, DNS, VMware ESX, Disaster Recovery, Microsoft Servers, Citrix Metaframe, Group Policy, Troubleshooting
Education
Bellevue University 2010 — 2011
BS, Management Information Systems
Lincoln School of Commerce 2000 — 2001
AAS, Computer Programming
Lincoln School of Commerce 1999 — 2000
AAS, Information Technology
Mandy(Xiaomin) Huang's West Corporation Experience April 2013 - February 2014
Job Graduate Assistant at Hofstra University
Industry Accounting
Experience
Hofstra University January 2015 - Present
West Corporation April 2013 - February 2014
Bellevue University April 2011 - April 2013
Guangzhou Xin Zhong Nan Certified Public Accountants Co.LTD July 2012 - August 2012
Skills
Accounting, Bookkeeping, Tax, Income Tax, QuickBooks, HTML, Access, PHP, workplace, Citrix, Epicor, EDM, FRx, DocLink, Customer Service, Microsoft Office, Visio, Financial Accounting, Account Reconciliation, Outlook, PeopleSoft, Financial Reporting, Microsoft Word, PowerPoint, Microsoft Excel, Training, Public Speaking, Time Management, Higher Education, Program Management
Education
Bellevue University 2010 — 2013
Bachelor of Science (B.S.), Accounting and Computer Information Systems (minor)
Hofstra University
Master's Degree, Accounting
Hofstra University January 2015 - Present
West Corporation April 2013 - February 2014
Bellevue University April 2011 - April 2013
Guangzhou Xin Zhong Nan Certified Public Accountants Co.LTD July 2012 - August 2012
Skills
Accounting, Bookkeeping, Tax, Income Tax, QuickBooks, HTML, Access, PHP, workplace, Citrix, Epicor, EDM, FRx, DocLink, Customer Service, Microsoft Office, Visio, Financial Accounting, Account Reconciliation, Outlook, PeopleSoft, Financial Reporting, Microsoft Word, PowerPoint, Microsoft Excel, Training, Public Speaking, Time Management, Higher Education, Program Management
Education
Bellevue University 2010 — 2013
Bachelor of Science (B.S.), Accounting and Computer Information Systems (minor)
Hofstra University
Master's Degree, Accounting
Nimesh Manandhar, MCITP's West Corporation Experience March 2000 - April 2005
Job Senior Database Administrator at CSG Systems
Industry Computer Software
Experience
CSG International May 2013 - Present
CSG Systems October 2010 - May 2013
CSG Systems November 2007 - October 2010
CSG Systems April 2005 - November 2006
West Corporation March 2000 - April 2005
West Corporation January 1999 - March 2000
Skills
T-SQL, IIS, Microsoft SQL Server, SQL, SSRS, SSIS, ETL, Database Design, .NET, VB.NET, System Administration, XML, Databases, Software Development
Education
University of Nebraska at Omaha 2009 — 2012
MS, MIS - Concentration in Database Management
Bellevue University 1995 — 1999
BS, Computer Information Systems
CSG International May 2013 - Present
CSG Systems October 2010 - May 2013
CSG Systems November 2007 - October 2010
CSG Systems April 2005 - November 2006
West Corporation March 2000 - April 2005
West Corporation January 1999 - March 2000
Skills
T-SQL, IIS, Microsoft SQL Server, SQL, SSRS, SSIS, ETL, Database Design, .NET, VB.NET, System Administration, XML, Databases, Software Development
Education
University of Nebraska at Omaha 2009 — 2012
MS, MIS - Concentration in Database Management
Bellevue University 1995 — 1999
BS, Computer Information Systems
Paul Barnaby's West Corporation Experience January 2004 - March 2005
Job Currently Seeking Employment
Industry Computer Networking
Experience
Cable ONE April 2011 - April 2014
ConAgra Foods January 2007 - May 2009
West Corporation January 2004 - March 2005
Staff Management SMX May 2003 - January 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Outlook, Leadership, SharePoint, Aqualogic, Linux System..., Windows Server, Apache, Technical Support, Troubleshooting, Customer Support, Computer Hardware, Windows 7, Networking, System Administration
Education
Bellevue University 2014 — 2015
Bachelor’s Degree, CIS Systems and Network Administration, 3.6
Metropolitan Community College
Associate’s Degree, Information Technology
Cable ONE April 2011 - April 2014
ConAgra Foods January 2007 - May 2009
West Corporation January 2004 - March 2005
Staff Management SMX May 2003 - January 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Outlook, Leadership, SharePoint, Aqualogic, Linux System..., Windows Server, Apache, Technical Support, Troubleshooting, Customer Support, Computer Hardware, Windows 7, Networking, System Administration
Education
Bellevue University 2014 — 2015
Bachelor’s Degree, CIS Systems and Network Administration, 3.6
Metropolitan Community College
Associate’s Degree, Information Technology
Jeffery Wade, CISSP, CISM, CEH, CHFI, GIAC-G2700's West Corporation Experience March 2005 - August 2005
Job IT Security Administrator at American Advisors Group, Inc. (AAG Reverse Mortgage)
Industry Information Technology and Services
Experience
American Advisors Group, Inc. (AAG Reverse Mortgage) May 2014 - Present
LA Fitness May 2013 - May 2014
G4S Technology June 2011 - May 2013
ICE Technologies August 2005 - May 2011
West Corporation March 2005 - August 2005
Valmont Industries March 2003 - May 2004
Black Box Network Services - Government Solutions March 2001 - May 2003
United States Marine Corps August 1993 - November 2000
Skills
Security, Windows Server, Cisco Technologies, Active Directory, Firewalls, Security+, Network Security, System Administration, Wireless Networking, Telecommunications, Disaster Recovery, Information Security, Computer Security, Information Security..., Network Administration, Troubleshooting, Virtualization, Networking, Information Technology, Servers, Project Management
Education
Westerns Governor's University 2011 — 2012
Master of Science (MS), Information Systems Security/Information Assurance
University of Nebraska at Omaha 2010 — 2011
Graduate Certificate, Information Warfare
Colorado Technical University 2004 — 2006
Master of Science (MS), Management - Information Security
Bellevue University 2003 — 2004
BS, Management Information Systems
Nebraska College of Business 2001 — 2003
AAS, Network Systems Technology
American Advisors Group, Inc. (AAG Reverse Mortgage) May 2014 - Present
LA Fitness May 2013 - May 2014
G4S Technology June 2011 - May 2013
ICE Technologies August 2005 - May 2011
West Corporation March 2005 - August 2005
Valmont Industries March 2003 - May 2004
Black Box Network Services - Government Solutions March 2001 - May 2003
United States Marine Corps August 1993 - November 2000
Skills
Security, Windows Server, Cisco Technologies, Active Directory, Firewalls, Security+, Network Security, System Administration, Wireless Networking, Telecommunications, Disaster Recovery, Information Security, Computer Security, Information Security..., Network Administration, Troubleshooting, Virtualization, Networking, Information Technology, Servers, Project Management
Education
Westerns Governor's University 2011 — 2012
Master of Science (MS), Information Systems Security/Information Assurance
University of Nebraska at Omaha 2010 — 2011
Graduate Certificate, Information Warfare
Colorado Technical University 2004 — 2006
Master of Science (MS), Management - Information Security
Bellevue University 2003 — 2004
BS, Management Information Systems
Nebraska College of Business 2001 — 2003
AAS, Network Systems Technology
Lamin Jawlah, MBA, PMP, CSM's West Corporation Experience August 2004 - September 2006
Job Networking Coordinator at PMI heartland Chapter
Industry
Experience
PMI heartland Chapter June 2013 - Present
Infogroup October 2006 - Present
West Corporation August 2004 - September 2006
Skills
PMP, Certified Scrum Master..., Strategic Planning, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Project Planning, Customer Service, Management, Program Management
Education
Bellevue University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
RMC Project Management Institute 2011 — 2011
Project Management Studues, Project Management
Bellevue University 2007 — 2009
Master of Business Administration (MBA), International Business & Marketing
PMI heartland Chapter June 2013 - Present
Infogroup October 2006 - Present
West Corporation August 2004 - September 2006
Skills
PMP, Certified Scrum Master..., Strategic Planning, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Project Planning, Customer Service, Management, Program Management
Education
Bellevue University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
RMC Project Management Institute 2011 — 2011
Project Management Studues, Project Management
Bellevue University 2007 — 2009
Master of Business Administration (MBA), International Business & Marketing
Dan Stepanek's West Corporation Experience Director, Enterprise Facility ManagementWest CorporationJanuary 2013 - Present
Job Director, Enterprise Facility Management at West Corporation
Industry Telecommunications
Experience
West Corporation Director, Enterprise Facility ManagementWest CorporationJanuary 2013 - Present
Education
Bellevue University
Bachelor, Business Administration
West Corporation Director, Enterprise Facility ManagementWest CorporationJanuary 2013 - Present
Education
Bellevue University
Bachelor, Business Administration
Giordano Barahona's West Corporation Experience 2006 - 2007
Job Software Engineer at Nelnet Business Solutions
Industry Information Technology and Services
Experience
Nelnet Business Solutions March 2013 - Present
Securities America, Inc. Member FINRA/SIPC September 2010 - March 2013
Securities America, Inc. Member FINRA/SIPC 2009 - 2010
Aerotek 2007 - 2009
West Corporation 2006 - 2007
Skills
C#, .NET, SQL, Bilingual-Spanish, HTML, XML, SOAP, JavaScript, CSS, Java, OOP, SOA, Windows 7, Windows XP Professional, Microsoft Office, Visual Studio, SQL Server, Sybase ASE, WCF, N-tier, DDD, Design Patterns, SOLID principles, IIS, ASP.NET MVC, Microsoft SQL Server, Web Applications, LINQ, ADO.NET, ASP.NET, Web Services, TFS, Visio, Silverlight, ASP
Education
Bellevue University 2008 — 2011
Bachelors, Computer Informations System
Metropolitan Community College 2006 — 2008
Associates, Graphic Communication Art and Design
Nelnet Business Solutions March 2013 - Present
Securities America, Inc. Member FINRA/SIPC September 2010 - March 2013
Securities America, Inc. Member FINRA/SIPC 2009 - 2010
Aerotek 2007 - 2009
West Corporation 2006 - 2007
Skills
C#, .NET, SQL, Bilingual-Spanish, HTML, XML, SOAP, JavaScript, CSS, Java, OOP, SOA, Windows 7, Windows XP Professional, Microsoft Office, Visual Studio, SQL Server, Sybase ASE, WCF, N-tier, DDD, Design Patterns, SOLID principles, IIS, ASP.NET MVC, Microsoft SQL Server, Web Applications, LINQ, ADO.NET, ASP.NET, Web Services, TFS, Visio, Silverlight, ASP
Education
Bellevue University 2008 — 2011
Bachelors, Computer Informations System
Metropolitan Community College 2006 — 2008
Associates, Graphic Communication Art and Design
Mrigendra Shrestha's West Corporation Experience July 1998 - Present
Job Infomation Services Team Leader at West Corporation
Industry Telecommunications
Experience
West Corporation July 1998 - Present
Education
Bellevue University 1996 — 2000
Masters Degree, Computer Information System
Oklahoma City University
West Corporation July 1998 - Present
Education
Bellevue University 1996 — 2000
Masters Degree, Computer Information System
Oklahoma City University
David Miettinen's West Corporation Experience April 2013 - Present
Job Application Support Manager at West Corporation
Industry Telecommunications
Experience
West Corporation April 2013 - Present
West Corporation September 2012 - Present
West Corporation September 1986 - July 2012
Skills
Management, COBOL, Microsoft Excel, Microsoft Word, PowerPoint, SQL, Embedded SQL, HP NonStop, Maintaining Strong..., Data Analysis, Database Design, Regression Testing, Software Design, Software Development, Software Installation, Software Testing Life..., Manage Client..., Software Project...
Education
Bellevue University 2002 — 2003
BS, Business Information Systems
University of Nebraska at Omaha 1978 — 1988
West Corporation April 2013 - Present
West Corporation September 2012 - Present
West Corporation September 1986 - July 2012
Skills
Management, COBOL, Microsoft Excel, Microsoft Word, PowerPoint, SQL, Embedded SQL, HP NonStop, Maintaining Strong..., Data Analysis, Database Design, Regression Testing, Software Design, Software Development, Software Installation, Software Testing Life..., Manage Client..., Software Project...
Education
Bellevue University 2002 — 2003
BS, Business Information Systems
University of Nebraska at Omaha 1978 — 1988
Regis Adjevi's West Corporation Experience Desktop Support TechnicianAloricaJune 2015 - Present
Job Desktop administrator
Industry Computer Networking
Experience
West Corporation Desktop Support TechnicianAloricaJune 2015 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Bellevue University 2010 — 2015
BS in System & network administration, Computer Systems Networking and Telecommunications
Bellevue University 2010 — 2015
Bachelor’s Degree, Network and System Administration/Administrator
West Corporation Desktop Support TechnicianAloricaJune 2015 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Bellevue University 2010 — 2015
BS in System & network administration, Computer Systems Networking and Telecommunications
Bellevue University 2010 — 2015
Bachelor’s Degree, Network and System Administration/Administrator
Kyle Iliff's West Corporation Experience February 2012 - April 2013
Job Desktop Services Analyst
Industry Telecommunications
Experience
First Data Corporation April 2013 - Present
West Corporation February 2012 - April 2013
West Corporation September 2006 - February 2012
West Corporation April 2006 - September 2006
Skills
Customer Service, Microsoft Office, Project Management, Process Improvement, Operations Management, Microsoft Excel, Change Management, Strategic Planning, Team Building, Microsoft Word, Program Management, Access, PC Hardware, HTML, Java, Data Analysis, Cisco WAN, Visual Studio, Quality Oriented, Training, CRM, Computer Hardware
Education
Bellevue University 2009 — 2011
BS, Management Information Systems and Services
First Data Corporation April 2013 - Present
West Corporation February 2012 - April 2013
West Corporation September 2006 - February 2012
West Corporation April 2006 - September 2006
Skills
Customer Service, Microsoft Office, Project Management, Process Improvement, Operations Management, Microsoft Excel, Change Management, Strategic Planning, Team Building, Microsoft Word, Program Management, Access, PC Hardware, HTML, Java, Data Analysis, Cisco WAN, Visual Studio, Quality Oriented, Training, CRM, Computer Hardware
Education
Bellevue University 2009 — 2011
BS, Management Information Systems and Services
Michael Donner's West Corporation Experience December 2010 - May 2014
Job IT Software Engineer (Java Developer) at Nelnet Business Solutions
Industry Telecommunications
Experience
Nelnet Business Solutions December 2014 - Present
Concentric Corporation May 2014 - November 2014
West Corporation December 2010 - May 2014
Horseshoe Casino February 2006 - August 2011
Proxibid December 2007 - February 2008
Ameristar Casino January 1996 - February 2006
Star Cinema September 2003 - May 2005
Iowa Army National Guard June 1992 - June 2000
Skills
Customer Service, Java, Maintenance & Repair, Troubleshooting
Education
Bellevue University 2006 — 2009
Bachelor of Science (BS), Internet Systems and Software Technology
Nelnet Business Solutions December 2014 - Present
Concentric Corporation May 2014 - November 2014
West Corporation December 2010 - May 2014
Horseshoe Casino February 2006 - August 2011
Proxibid December 2007 - February 2008
Ameristar Casino January 1996 - February 2006
Star Cinema September 2003 - May 2005
Iowa Army National Guard June 1992 - June 2000
Skills
Customer Service, Java, Maintenance & Repair, Troubleshooting
Education
Bellevue University 2006 — 2009
Bachelor of Science (BS), Internet Systems and Software Technology
Kurtis Lenser's West Corporation Experience March 2005 - April 2007
Job L2 Specialist at Cosentry
Industry Information Technology and Services
Experience
Cosentry June 2014 - Present
Cox Communications June 2013 - February 2014
West Corporation March 2005 - April 2007
ADT August 2002 - January 2005
Skills
Information Assurance, Network Security, Penetration Testing, XSS, Social Engineering, Red Teaming, Linux, Backtrack, Standards Compliance, FISMA, PII, SOX 404, Relational Databases, Oracle SQL, VMware Server, DNS, CSS3, XML, HIPAA, FERPA
Education
Bellevue University 2014 — 2016
Bachelor's Degree
Metropolitan Community College 2012 — 2014
Associate of Arts and Sciences (AAS)
Burke High school Omaha NE 1994 — 1998
Diploma
Cosentry June 2014 - Present
Cox Communications June 2013 - February 2014
West Corporation March 2005 - April 2007
ADT August 2002 - January 2005
Skills
Information Assurance, Network Security, Penetration Testing, XSS, Social Engineering, Red Teaming, Linux, Backtrack, Standards Compliance, FISMA, PII, SOX 404, Relational Databases, Oracle SQL, VMware Server, DNS, CSS3, XML, HIPAA, FERPA
Education
Bellevue University 2014 — 2016
Bachelor's Degree
Metropolitan Community College 2012 — 2014
Associate of Arts and Sciences (AAS)
Burke High school Omaha NE 1994 — 1998
Diploma
Kristina Kelley's West Corporation Experience May 2011 - November 2011
Job at
Industry Information Technology and Services
Experience
Oriental Trading Company November 2013 - Present
Equifax Workforce Solutions June 2007 - Present
West Corporation May 2011 - November 2011
Skills
MS Office (Word, Excel,..., Account Management, Hearings
Education
Bellevue University 2008 — 2011
Bachelor of Applied Science (BASc), Marketing/Marketing Management, General
Metropolitan Community College 2007 — 2011
Associate of Science (AS), General Studies
Oriental Trading Company November 2013 - Present
Equifax Workforce Solutions June 2007 - Present
West Corporation May 2011 - November 2011
Skills
MS Office (Word, Excel,..., Account Management, Hearings
Education
Bellevue University 2008 — 2011
Bachelor of Applied Science (BASc), Marketing/Marketing Management, General
Metropolitan Community College 2007 — 2011
Associate of Science (AS), General Studies
Michelle Dorner's West Corporation Experience September 2013 - Present
Job Individual & Family Services Professional
Industry Individual & Family Services
Experience
West Corporation September 2013 - Present
Eastern Nebraska Office on Aging September 2007 - September 2012
Thomas Fitzgerald Veterans Home February 2007 - July 2007
Creighton University December 2005 - November 2006
University of Nebraska Medical Center August 2003 - May 2005
Greyhound Bus Lines, Inc March 1995 - April 2003
Skills
Proficient with..., Customer Service, Management, Recruiting, Interviews, New Hire Orientations, Microsoft Excel, Access, Applicant Tracking..., Microsoft Word, Research, Microsoft Office
Education
Bellevue University 2010 — 2013
Bachelor's degree, Health and Human Service Administration
Metropolitan Community College
20 credits to complete my BS degree in health and human services at Bellevue University, Coursework in Business Administration at Metropolitian Community College
West Corporation September 2013 - Present
Eastern Nebraska Office on Aging September 2007 - September 2012
Thomas Fitzgerald Veterans Home February 2007 - July 2007
Creighton University December 2005 - November 2006
University of Nebraska Medical Center August 2003 - May 2005
Greyhound Bus Lines, Inc March 1995 - April 2003
Skills
Proficient with..., Customer Service, Management, Recruiting, Interviews, New Hire Orientations, Microsoft Excel, Access, Applicant Tracking..., Microsoft Word, Research, Microsoft Office
Education
Bellevue University 2010 — 2013
Bachelor's degree, Health and Human Service Administration
Metropolitan Community College
20 credits to complete my BS degree in health and human services at Bellevue University, Coursework in Business Administration at Metropolitian Community College
Michelle Blaha's West Corporation Experience July 2013 - Present
Job Director of Payroll at West Corporation
Industry Hospital & Health Care
Experience
West Corporation July 2013 - Present
Nebraska Methodist Health System April 2008 - July 2013
FirstComp May 2006 - April 2008
Kutak Rock August 1999 - May 2006
Skills
Project Management, Tax Returns, Tax Preparation, Recruiting, G/L Reconciliations, Employee Management, Employee Engagement, Employee Relations, Compensation & Benefits..., ADP Payroll, Ceridian Payroll System, Lawson HRIS, Multi-state Payroll..., Accounting, PeopleSoft, Human Resources
Education
Bellevue University 2000 — 2002
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Nebraska at Omaha
West Corporation July 2013 - Present
Nebraska Methodist Health System April 2008 - July 2013
FirstComp May 2006 - April 2008
Kutak Rock August 1999 - May 2006
Skills
Project Management, Tax Returns, Tax Preparation, Recruiting, G/L Reconciliations, Employee Management, Employee Engagement, Employee Relations, Compensation & Benefits..., ADP Payroll, Ceridian Payroll System, Lawson HRIS, Multi-state Payroll..., Accounting, PeopleSoft, Human Resources
Education
Bellevue University 2000 — 2002
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Nebraska at Omaha
Gregory Pinkham's West Corporation Experience July 2009 - Present
Job
Industry Information Technology and Services
Experience
West Corporation July 2009 - Present
Skills
Sales, Photoshop
Education
Bellevue University
Bachelor of Arts (Business Leadership)
West Corporation July 2009 - Present
Skills
Sales, Photoshop
Education
Bellevue University
Bachelor of Arts (Business Leadership)
Michelle Dirks's West Corporation Experience August 2013 - Present
Job Paralegal at West Corporation
Industry Telecommunications
Experience
Erickson & Sederstrom, P.C. January 2015 - Present
West Corporation August 2013 - Present
West Corporation May 2006 - August 2013
ConAgra Foods March 2004 - November 2004
Alegent Creighton Health January 2000 - March 2004
Skills
I am very detail..., own. I learn very..., Accounts Payable
Education
Kaplan University 2007 — 2009
Associate of Science (AS), Paralegal, 4.0
Metropolitan Community College 2003 — 2005
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.4
Bellevue University
Accounting and Finance
Erickson & Sederstrom, P.C. January 2015 - Present
West Corporation August 2013 - Present
West Corporation May 2006 - August 2013
ConAgra Foods March 2004 - November 2004
Alegent Creighton Health January 2000 - March 2004
Skills
I am very detail..., own. I learn very..., Accounts Payable
Education
Kaplan University 2007 — 2009
Associate of Science (AS), Paralegal, 4.0
Metropolitan Community College 2003 — 2005
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.4
Bellevue University
Accounting and Finance
Megan Merkevicius's West Corporation Experience September 2014 - Present
Job Director of Human Resources at West Corporation
Industry Telecommunications
Experience
West Corporation September 2014 - Present
West Corporation July 2008 - September 2014
West Corporation April 2006 - July 2008
Skills
Recruiting, Human Resources, Talent Acquisition, Leadership Development, User Acceptance Testing, Project Coordination, Team Leadership, PeopleSoft, BrassRing, Employee Engagement, Employee Training, Business Requirements, Taleo, Project Management, RightNow, Business Analysis, Microsoft CRM, SharePoint, Oracle, Leadership
Education
Bellevue University
Bachelor of Science (BS), Human Resources Management
West Corporation September 2014 - Present
West Corporation July 2008 - September 2014
West Corporation April 2006 - July 2008
Skills
Recruiting, Human Resources, Talent Acquisition, Leadership Development, User Acceptance Testing, Project Coordination, Team Leadership, PeopleSoft, BrassRing, Employee Engagement, Employee Training, Business Requirements, Taleo, Project Management, RightNow, Business Analysis, Microsoft CRM, SharePoint, Oracle, Leadership
Education
Bellevue University
Bachelor of Science (BS), Human Resources Management
Dan Stepanek's West Corporation Experience May 2008 - Present
Job Director of Enterprise Facilities Management at West Corporation
Industry Telecommunications
Experience
West Corporation May 2008 - Present
Skills
Customer Service, Telecommunications, Management, Microsoft Office, Sales, Team Leadership, Leadership, Microsoft Excel, Account Management, Training, International Business, Facilities Operations, Property Management
Education
Bellevue University
Bachelor's degree, Business Administration, Management and Operations
West Corporation May 2008 - Present
Skills
Customer Service, Telecommunications, Management, Microsoft Office, Sales, Team Leadership, Leadership, Microsoft Excel, Account Management, Training, International Business, Facilities Operations, Property Management
Education
Bellevue University
Bachelor's degree, Business Administration, Management and Operations
Hall Cynthia's West Corporation Experience August 1999 - Present
Job Client Services Specialist at West Corporation
Industry Telecommunications
Experience
West Corporation August 1999 - Present
Car Lene Research April 1997 - June 1999
Skills
Microsoft Office, Microsoft Excel, Outlook, Call Centers, Team Building, Onboarding, Leadership
Education
Bellevue University
Bachelor's of Science, Accounting, 3.81
West Corporation August 1999 - Present
Car Lene Research April 1997 - June 1999
Skills
Microsoft Office, Microsoft Excel, Outlook, Call Centers, Team Building, Onboarding, Leadership
Education
Bellevue University
Bachelor's of Science, Accounting, 3.81
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia