West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Brianna Mitchell Brianna Mitchell's West Corporation Experience November 2013 - Present
Job Customer Care Professional at West Corporation
Industry Individual & Family Services
Experience
West Corporation November 2013 - Present
Restore Care Inc. August 2013 - November 2013
DIRECTV June 2010 - December 2012
Skills
At Multitasking, Customer Service, Customer Retention, Sales, Computer Proficiency, Customer Satisfaction, Caregiving, Training, Leadership
Education
University of Alabama in Huntsville 2010 — 2015
Bachelor of Arts (B.A.), Sociology
University of Alabama in Huntsville 2010 — 2015
Bachelor of Arts (B.A.), Communication Arts
West Corporation November 2013 - Present
Restore Care Inc. August 2013 - November 2013
DIRECTV June 2010 - December 2012
Skills
At Multitasking, Customer Service, Customer Retention, Sales, Computer Proficiency, Customer Satisfaction, Caregiving, Training, Leadership
Education
University of Alabama in Huntsville 2010 — 2015
Bachelor of Arts (B.A.), Sociology
University of Alabama in Huntsville 2010 — 2015
Bachelor of Arts (B.A.), Communication Arts
Peter Petticolas's West Corporation Experience July 2008 - August 2009
Job Organizational Sciences Applied Behavior Analysis Habilitative Intervention PROCert Outdoor Recreation
Industry Recreational Facilities and Services
Experience
Coeur d' Alene High School October 2014 - Present
ROW Adventures June 2011 - August 2014
Imagine Behavioral & Developmental Services December 2013 - July 2014
North Idaho College September 2012 - September 2013
Heritage Behavioral Health (Dirne) 2010 - 2012
North Idaho College Outdoor Pursuits September 2009 - January 2011
West Corporation July 2008 - August 2009
Petticolas & Son Financial March 2003 - August 2007
Skills
Wilderness First Aid..., Certified Swiftwater..., Academy of Standup..., Certificate of Training..., Tourism, Insurance, Research, First Aid, Cpr Certified, Social Media, Public Speaking, SPSS, Organizational Behavior, Employee Benefits, Teamwork, Time Management, Conflict Resolution, Psychology, Training, Team Leadership, Outdoor Recreation, Leadership, Program Development, Community Outreach
Education
University of Idaho 2012 — 2014
Bachelor's of Science, Organizational Sciences, Senior
North Idaho College 2009 — 2012
A.S. Psychology non-degree seeking
Coeur d' Alene High School October 2014 - Present
ROW Adventures June 2011 - August 2014
Imagine Behavioral & Developmental Services December 2013 - July 2014
North Idaho College September 2012 - September 2013
Heritage Behavioral Health (Dirne) 2010 - 2012
North Idaho College Outdoor Pursuits September 2009 - January 2011
West Corporation July 2008 - August 2009
Petticolas & Son Financial March 2003 - August 2007
Skills
Wilderness First Aid..., Certified Swiftwater..., Academy of Standup..., Certificate of Training..., Tourism, Insurance, Research, First Aid, Cpr Certified, Social Media, Public Speaking, SPSS, Organizational Behavior, Employee Benefits, Teamwork, Time Management, Conflict Resolution, Psychology, Training, Team Leadership, Outdoor Recreation, Leadership, Program Development, Community Outreach
Education
University of Idaho 2012 — 2014
Bachelor's of Science, Organizational Sciences, Senior
North Idaho College 2009 — 2012
A.S. Psychology non-degree seeking
Debbie (Moss) McGrew Debbie (Moss) McGrew's West Corporation Experience May 2008 - Present
Job Business Analyst at West Corporation
Industry Information Technology and Services
Experience
West Corporation May 2008 - Present
Sitel October 1996 - May 2008
Skills
Call Centers, Process Improvement, Business Analysis, Visio, Vendor Management, Business Process, Software Documentation, Requirements Gathering, Access, SDLC, CRM, Outsourcing, Account Management, Team Leadership, Management, Team Building, Business Requirements, Customer Service
Education
University of Nebraska at Kearney 1988 — 1992
BS, Business Management
Westside High School
West Corporation May 2008 - Present
Sitel October 1996 - May 2008
Skills
Call Centers, Process Improvement, Business Analysis, Visio, Vendor Management, Business Process, Software Documentation, Requirements Gathering, Access, SDLC, CRM, Outsourcing, Account Management, Team Leadership, Management, Team Building, Business Requirements, Customer Service
Education
University of Nebraska at Kearney 1988 — 1992
BS, Business Management
Westside High School
Danielle R. Antoine, MBA's West Corporation Experience November 2009 - July 2013
Job Financial Accounting Professional
Industry Financial Services
Experience
Western & Southern Financial Group April 2015 - Present
Springleaf Financial Services July 2013 - April 2015
West Corporation November 2009 - July 2013
World Finance Corporation December 2012 - May 2013
H&R Block October 2010 - October 2012
Skills
Accounting, Finance, Investments, Financial Analysis, Income Tax, Financial Accounting, Financial Planning, Financial Reporting, Retirement Planning, Data Analysis, Leadership, Budgets, Insurance, Tax Research, Management, Managerial Finance
Education
University of Phoenix 2014 — 2014
Graduate Accounting Certificate, Accounting
University of Maryland University College 2010 — 2012
Master of Business Administration, Business Administration
University of Louisiana at Lafayette 2003 — 2008
Bachelor of Liberal Arts, Sociology/ English
Louisiana Department of Insurance
Producer, Accident / Health / Life
Western & Southern Financial Group April 2015 - Present
Springleaf Financial Services July 2013 - April 2015
West Corporation November 2009 - July 2013
World Finance Corporation December 2012 - May 2013
H&R Block October 2010 - October 2012
Skills
Accounting, Finance, Investments, Financial Analysis, Income Tax, Financial Accounting, Financial Planning, Financial Reporting, Retirement Planning, Data Analysis, Leadership, Budgets, Insurance, Tax Research, Management, Managerial Finance
Education
University of Phoenix 2014 — 2014
Graduate Accounting Certificate, Accounting
University of Maryland University College 2010 — 2012
Master of Business Administration, Business Administration
University of Louisiana at Lafayette 2003 — 2008
Bachelor of Liberal Arts, Sociology/ English
Louisiana Department of Insurance
Producer, Accident / Health / Life
Rachel Biddlecombe Rachel Biddlecombe's West Corporation Experience May 2012 - August 2012
Job Associate Producer at Good People Agency
Industry Marketing and Advertising
Experience
Crispin Porter + Bogusky October 2014 - December 2014
Nimbus Marketing June 2014 - August 2014
Urban Outfitters November 2011 - December 2013
"When Patrick Met Kylie: A Love of Food Story" TV program February 2013 - May 2013
West Corporation May 2012 - August 2012
Enchanted Honeymoons Travel August 2009 - August 2010
Skills
Advertising, Customer Service, Digital Media, Photoshop, Public Relations, iMovie, WordPress, Fashion, Facebook, Social Networking, Blogging, PowerPoint
Education
University of Colorado at Boulder 2010 — 2014
Bachelor of Science (B.S.)
ACCENT Rome 2013 — 2013
Crispin Porter + Bogusky October 2014 - December 2014
Nimbus Marketing June 2014 - August 2014
Urban Outfitters November 2011 - December 2013
"When Patrick Met Kylie: A Love of Food Story" TV program February 2013 - May 2013
West Corporation May 2012 - August 2012
Enchanted Honeymoons Travel August 2009 - August 2010
Skills
Advertising, Customer Service, Digital Media, Photoshop, Public Relations, iMovie, WordPress, Fashion, Facebook, Social Networking, Blogging, PowerPoint
Education
University of Colorado at Boulder 2010 — 2014
Bachelor of Science (B.S.)
ACCENT Rome 2013 — 2013
Marshall Sturdivant Marshall Sturdivant's West Corporation Experience October 2004 - July 2007
Job Actively seeking employment
Industry Oil & Energy
Experience
Chesapeake Energy April 2014 - Present
Augusta Land LLC October 2011 - April 2014
Farmers Insurance July 2007 - September 2011
West Corporation October 2004 - July 2007
Skills
Insurance Adjusting, Document Imaging, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Risk Management, Energy, Petroleum, Natural Gas, Contract Negotiation, Research, Negotiation, Insurance, Access, Nonprofits, Social Networking, Strategic Planning, Oil & Gas Industry, Community Outreach, Fundraising, Customer Service, Management, Gas, Public Speaking, Oil & Gas, Account Management, Energy Industry
Education
Oklahoma City University 2013 — 2015
Master of Science (MS), Energy Legal Studies
University of Central Oklahoma 1996 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Chesapeake Energy April 2014 - Present
Augusta Land LLC October 2011 - April 2014
Farmers Insurance July 2007 - September 2011
West Corporation October 2004 - July 2007
Skills
Insurance Adjusting, Document Imaging, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Risk Management, Energy, Petroleum, Natural Gas, Contract Negotiation, Research, Negotiation, Insurance, Access, Nonprofits, Social Networking, Strategic Planning, Oil & Gas Industry, Community Outreach, Fundraising, Customer Service, Management, Gas, Public Speaking, Oil & Gas, Account Management, Energy Industry
Education
Oklahoma City University 2013 — 2015
Master of Science (MS), Energy Legal Studies
University of Central Oklahoma 1996 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Whitney Reggans Whitney Reggans's West Corporation Experience November 2011 - November 2012
Job Pharmacy Tech
Industry Telecommunications
Experience
West Corporation November 2011 - November 2012
West 2011 - 2012
Education
ALLIED AMERICAN UNIVERSITY
PHARMACY TECH
University of Arkansas at Little Rock
West Corporation November 2011 - November 2012
West 2011 - 2012
Education
ALLIED AMERICAN UNIVERSITY
PHARMACY TECH
University of Arkansas at Little Rock
Nicole Brooke Nicole Brooke's West Corporation Experience July 2015 - Present
Job Senior Sales Manager at West Corporation
Industry Management Consulting
Experience
West Corporation July 2015 - Present
Bed Bath & Beyond December 2012 - July 2015
CoreLogic 2005 - 2012
West Business Services February 1995 - February 2005
Education
University of Houston
Bachelor's Degree, Communications
West Corporation July 2015 - Present
Bed Bath & Beyond December 2012 - July 2015
CoreLogic 2005 - 2012
West Business Services February 1995 - February 2005
Education
University of Houston
Bachelor's Degree, Communications
Elsie LeSage's West Corporation Experience May 2015 - Present
Job Professional, Knowledgeable, and Creative
Industry Writing and Editing
Experience
West Corporation May 2015 - Present
MultiPlan November 2014 - March 2015
Humana June 2014 - September 2014
UnitedHealthcare September 2010 - January 2012
Associated Bank March 2008 - March 2010
Wells Fargo June 2007 - February 2008
Bank Mutual July 2006 - June 2007
Skills
Editing, Creative Writing, Health Insurance, Microsoft Word, Microsoft Excel, Research, Proofreading, Copy Editing, Microsoft Office, PowerPoint, Books, Literature, Customer Service, Training, Banking, Painting, Leadership, Lead Generation, Outlook, OneNote, Sales, Healthcare, Non-fiction, Fiction, English, Flash Fiction, Design, Journalism, Typing, Soft Skills, CMS
Education
University of Wisconsin - Green Bay 2013 — 2014
Bachelor of Arts, English (Creative Writing) and Design Arts
University of Minnesota-Twin Cities 2004 — 2012
Developmental and Child Psychology
Bay Port High School 2000 — 2004
High School Diploma, General Studies
West Corporation May 2015 - Present
MultiPlan November 2014 - March 2015
Humana June 2014 - September 2014
UnitedHealthcare September 2010 - January 2012
Associated Bank March 2008 - March 2010
Wells Fargo June 2007 - February 2008
Bank Mutual July 2006 - June 2007
Skills
Editing, Creative Writing, Health Insurance, Microsoft Word, Microsoft Excel, Research, Proofreading, Copy Editing, Microsoft Office, PowerPoint, Books, Literature, Customer Service, Training, Banking, Painting, Leadership, Lead Generation, Outlook, OneNote, Sales, Healthcare, Non-fiction, Fiction, English, Flash Fiction, Design, Journalism, Typing, Soft Skills, CMS
Education
University of Wisconsin - Green Bay 2013 — 2014
Bachelor of Arts, English (Creative Writing) and Design Arts
University of Minnesota-Twin Cities 2004 — 2012
Developmental and Child Psychology
Bay Port High School 2000 — 2004
High School Diploma, General Studies
Patrick Drahos Patrick Drahos's West Corporation Experience January 2014 - Present
Job Phone Banker/Banker Coach at Wells Fargo
Industry Banking
Experience
West Corporation January 2014 - Present
Wells Fargo November 2009 - August 2013
Club Cal Neva (Sierra Development Company) July 2009 - November 2009
Opinion Research Corporation (InfoUSA) December 2008 - September 2009
West Corporation September 2006 - January 2007
Dolan Foster Enterprises April 2002 - June 2004
Skills
Retail Banking, Credit, Banking, Credit Analysis, Cross Selling, Loans, Relationship Management, Credit Cards, Consumer Lending, Commercial Banking, Food Service, Food Safety, Peer Mentoring, Peer Education, Staff Development, Staff Supervision, Multitasking Skills, Multicultural
Education
University of California, Berkeley 1990 — 1994
Bachelor of Arts (BA), Slavic Languages, Literatures, and Linguistics, Czech Emphasis
West Corporation January 2014 - Present
Wells Fargo November 2009 - August 2013
Club Cal Neva (Sierra Development Company) July 2009 - November 2009
Opinion Research Corporation (InfoUSA) December 2008 - September 2009
West Corporation September 2006 - January 2007
Dolan Foster Enterprises April 2002 - June 2004
Skills
Retail Banking, Credit, Banking, Credit Analysis, Cross Selling, Loans, Relationship Management, Credit Cards, Consumer Lending, Commercial Banking, Food Service, Food Safety, Peer Mentoring, Peer Education, Staff Development, Staff Supervision, Multitasking Skills, Multicultural
Education
University of California, Berkeley 1990 — 1994
Bachelor of Arts (BA), Slavic Languages, Literatures, and Linguistics, Czech Emphasis
Shardae' King's West Corporation Experience September 2014 - Present
Job Customer Care Professional at West Corporation
Industry Restaurants
Experience
West Corporation September 2014 - Present
Sonic Drive-In January 2014 - September 2014
Liberty National Life Insurance Company September 2013 - March 2014
Ruby Tuesday August 2009 - October 2013
Skills
Leadership, Customer Satisfaction, Sales, Customer Service, Marketing, Time Management, Inventory Management, Advertising, Customer Experience, Food, Restaurants, Food Service, Food & Beverage, Hospitality, Written & Oral..., Sales Presentation..., Interpersonal..., Work Well Independently, Works well in a team, Multitasking Skills, Data Entry, Problem Analysis
Education
University of Alabama in Huntsville 2014 — 2015
Bachelor of Science, Business Administration, Human Resource Management
University of Alabama in Huntsville 2006 — 2013
Bachelor of Science, Business Administration and Management, General
Selma High School 2002 — 2006
Advanced High School Diploma
West Corporation September 2014 - Present
Sonic Drive-In January 2014 - September 2014
Liberty National Life Insurance Company September 2013 - March 2014
Ruby Tuesday August 2009 - October 2013
Skills
Leadership, Customer Satisfaction, Sales, Customer Service, Marketing, Time Management, Inventory Management, Advertising, Customer Experience, Food, Restaurants, Food Service, Food & Beverage, Hospitality, Written & Oral..., Sales Presentation..., Interpersonal..., Work Well Independently, Works well in a team, Multitasking Skills, Data Entry, Problem Analysis
Education
University of Alabama in Huntsville 2014 — 2015
Bachelor of Science, Business Administration, Human Resource Management
University of Alabama in Huntsville 2006 — 2013
Bachelor of Science, Business Administration and Management, General
Selma High School 2002 — 2006
Advanced High School Diploma
Derek McCormick's West Corporation Experience October 2014 - March 2015
Job Lead Budget/Coverage Analyst at PFS Clinical
Industry Pharmaceuticals
Experience
PFS Clinical August 2015 - Present
PFS Clinical March 2015 - Present
West Corporation October 2014 - March 2015
University of Minnesota Physicians November 2013 - May 2014
CVS Caremark Corporation April 2012 - April 2013
Skills
Healthcare, Research, Microsoft Excel, Microsoft Office, Teaching, PowerPoint, English, Public Speaking, Time Management, Microsoft Word, Windows, Outlook, Analysis, Management, Data Entry, Data Analysis
Education
University of Minnesota-Twin Cities 2009 — 2014
Bachelor of Science (B.S.), Biological Sciences
PFS Clinical August 2015 - Present
PFS Clinical March 2015 - Present
West Corporation October 2014 - March 2015
University of Minnesota Physicians November 2013 - May 2014
CVS Caremark Corporation April 2012 - April 2013
Skills
Healthcare, Research, Microsoft Excel, Microsoft Office, Teaching, PowerPoint, English, Public Speaking, Time Management, Microsoft Word, Windows, Outlook, Analysis, Management, Data Entry, Data Analysis
Education
University of Minnesota-Twin Cities 2009 — 2014
Bachelor of Science (B.S.), Biological Sciences
Jennifer Noteware Jennifer Noteware's West Corporation Experience July 2015 - Present
Job Vice President, Enterprise Technology Operations at West Corporation
Industry Information Technology and Services
Experience
West Corporation July 2015 - Present
Cox Communications May 2011 - July 2015
Convergys 2009 - May 2011
Alegent Health June 2006 - January 2009
Alegent Health September 2003 - June 2006
Alegent Health April 1999 - September 2003
Alegent Health August 1997 - April 1999
Mutual of Omaha May 1995 - August 1997
BANGOR FAMILY SERVICE CENTER 1993 - 1995
Waddell & Reed Financial Services 1991 - 1994
Skills
Vendor Management, Change Management, ITIL, Kaizen, Leadership Development, Contract Negotiation, Strategic Planning, Service Assurance, Telecommunications, Project Management, Process Improvement, Leadership, Cloud Computing, Customer Service, Program Management, Strategy, Disaster Recovery, Management, Networking, Data Center
Education
University of Michigan 1988 — 1991
BA, Economics and Finance
WICT
College of St. Mary
BA, Information Systems
West Corporation July 2015 - Present
Cox Communications May 2011 - July 2015
Convergys 2009 - May 2011
Alegent Health June 2006 - January 2009
Alegent Health September 2003 - June 2006
Alegent Health April 1999 - September 2003
Alegent Health August 1997 - April 1999
Mutual of Omaha May 1995 - August 1997
BANGOR FAMILY SERVICE CENTER 1993 - 1995
Waddell & Reed Financial Services 1991 - 1994
Skills
Vendor Management, Change Management, ITIL, Kaizen, Leadership Development, Contract Negotiation, Strategic Planning, Service Assurance, Telecommunications, Project Management, Process Improvement, Leadership, Cloud Computing, Customer Service, Program Management, Strategy, Disaster Recovery, Management, Networking, Data Center
Education
University of Michigan 1988 — 1991
BA, Economics and Finance
WICT
College of St. Mary
BA, Information Systems
Marsha Casebeer Marsha Casebeer's West Corporation Experience March 1999 - August 2000
Job Connecting top talent to great opportunities l Sr. Recruiter
Industry Oil & Energy
Experience
WPX Energy August 2013 - Present
2014 Oklahoma Human Resources State Conference and Expo - "The Energy of HR" January 2014 - May 2014
WPX Energy July 2012 - 2013
U.S. Cellular January 2010 - July 2012
2012 Oklahoma Human Resources State Conference and Expo - "The Art of HR" December 2011 - April 2012
TAHRA January 2010 - January 2011
NORDAM June 2007 - February 2009
Verizon Business July 2001 - May 2007
Verizon Business August 2000 - June 2001
West Corporation March 1999 - August 2000
Skills
Training, Recruiting, Human Resources, Customer Service, Sales, Applicant Tracking..., Talent Acquisition, Leadership, Hiring, Management, Team Building, Customer Satisfaction, Call Centers, Program Management, CRM, Interviews, Sourcing, Networking, Time Management
Education
South Harrison High School
Diploma
University of Missouri-Columbia
Bachelor of Science (B.S.)
WPX Energy August 2013 - Present
2014 Oklahoma Human Resources State Conference and Expo - "The Energy of HR" January 2014 - May 2014
WPX Energy July 2012 - 2013
U.S. Cellular January 2010 - July 2012
2012 Oklahoma Human Resources State Conference and Expo - "The Art of HR" December 2011 - April 2012
TAHRA January 2010 - January 2011
NORDAM June 2007 - February 2009
Verizon Business July 2001 - May 2007
Verizon Business August 2000 - June 2001
West Corporation March 1999 - August 2000
Skills
Training, Recruiting, Human Resources, Customer Service, Sales, Applicant Tracking..., Talent Acquisition, Leadership, Hiring, Management, Team Building, Customer Satisfaction, Call Centers, Program Management, CRM, Interviews, Sourcing, Networking, Time Management
Education
South Harrison High School
Diploma
University of Missouri-Columbia
Bachelor of Science (B.S.)
Kristie Lund Kristie Lund's West Corporation Experience October 2014 - March 2015
Job Experienced Financial Regulatory Compliance Investigator
Industry Financial Services
Experience
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
Pentagon Federal Credit Union February 2014 - July 2014
Remedy Intelligent Staffing/Mutual of Omaha Insurance January 2013 - March 2013
Remedy Intelligent Staffing/Mutual of Omaha Insurance September 2012 - January 2013
PayPal July 2010 - July 2012
PayPal April 2008 - July 2010
PayPal November 2007 - April 2008
PayPal February 2007 - November 2007
Skills
Data Analysis, Access, Analysis, Customer Service, Process Improvement, Team Leadership, Risk Management, Leadership, Program Management, Training, PowerPoint, Troubleshooting, Microsoft Office, Regulatory Submissions, Anti Money Laundering, Financial Investigation, Fraud Detection, Requirements Analysis, Quality Assurance, Policy, Business Analysis, Vendor Management, Operations Management, Project Management, Human Computer..., Requirements Gathering, Testing, Call Centers, Management, Compliance
Education
University of Missouri-Rolla 1995 — 2002
B.S., 2001, Geological Engineering
Omaha North High School 1991 — 1995
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
Pentagon Federal Credit Union February 2014 - July 2014
Remedy Intelligent Staffing/Mutual of Omaha Insurance January 2013 - March 2013
Remedy Intelligent Staffing/Mutual of Omaha Insurance September 2012 - January 2013
PayPal July 2010 - July 2012
PayPal April 2008 - July 2010
PayPal November 2007 - April 2008
PayPal February 2007 - November 2007
Skills
Data Analysis, Access, Analysis, Customer Service, Process Improvement, Team Leadership, Risk Management, Leadership, Program Management, Training, PowerPoint, Troubleshooting, Microsoft Office, Regulatory Submissions, Anti Money Laundering, Financial Investigation, Fraud Detection, Requirements Analysis, Quality Assurance, Policy, Business Analysis, Vendor Management, Operations Management, Project Management, Human Computer..., Requirements Gathering, Testing, Call Centers, Management, Compliance
Education
University of Missouri-Rolla 1995 — 2002
B.S., 2001, Geological Engineering
Omaha North High School 1991 — 1995
Max McMahon Max McMahon's West Corporation Experience July 2008 - June 2009
Job Mobile Developer at Interloc Solutions
Industry Computer Software
Experience
Interloc Solutions September 2014 - Present
District School Board of Pasco County May 2014 - June 2014
Physicians United Plan September 2013 - May 2014
Sites2Sea June 2009 - August 2010
West Corporation July 2008 - June 2009
Skills
JavaScript, PHP, Apache, jQuery, Java, Web Development, Windows, HTML 5, C++, Ubuntu, Mobile Phone Apps, Android Development, CSS3, MySQL, Eclipse, Software Development, Linux, PhoneGap, Mobile Applications
Education
Virginia Polytechnic Institute and State University 2014 — 2016
Master's Degree, Information Technology
University of Central Florida 2010 — 2014
Bachelor's Degree, Information Technology
Interloc Solutions September 2014 - Present
District School Board of Pasco County May 2014 - June 2014
Physicians United Plan September 2013 - May 2014
Sites2Sea June 2009 - August 2010
West Corporation July 2008 - June 2009
Skills
JavaScript, PHP, Apache, jQuery, Java, Web Development, Windows, HTML 5, C++, Ubuntu, Mobile Phone Apps, Android Development, CSS3, MySQL, Eclipse, Software Development, Linux, PhoneGap, Mobile Applications
Education
Virginia Polytechnic Institute and State University 2014 — 2016
Master's Degree, Information Technology
University of Central Florida 2010 — 2014
Bachelor's Degree, Information Technology
Christopher Lundy Christopher Lundy's West Corporation Experience May 2004 - February 2008
Job Technical Solutions Consultant at Chrome Data Solutions
Industry Architecture & Planning
Experience
Chrome Data Solutions February 2015 - Present
Service Stratum May 2012 - January 2015
Watchtower 2009 - 2014
Blue Cross and Blue Shield of Nebraska February 2008 - June 2013
West Corporation May 2004 - February 2008
Internal Medicine Associates September 2001 - April 2003
Cardiac Science April 1999 - September 2001
Skills
SOA, Enterprise Architecture, Solution Architecture, Web Design, SOA Governance, Thought Leadership, Strategic Thinking, Solution Orchestration, Architectural Design, Enterprise Business..., Enterprise Risk..., Business Strategy Design, Information Governance, Domain Driven..., Model Driven..., .NET, XML, XML Schema, Systems Analysis, Business Analysis, Business Strategy..., Web Service Design, Web Analytics, Web Development, BPMN, UML, Java Web Services, TOGAF, SOAML, SOAMF, SOA BPEL, C#, BizTalk, ETL, Dark Energy Researcher, Enterprise Software, Agile Methodologies, Web Services, Integration
Education
University of the People 2014 — 2018
Bachelor of Applied Science (BASc), Computer Software Engineering
Architura 2012 — 2012
Service Oriented Computing and Architecture
University of California, Berkeley 2012 — 2012
Computer Software Engineering
Vanderbilt University 2012 — 2012
Leading Strategic Innovation in Organizations
Chrome Data Solutions February 2015 - Present
Service Stratum May 2012 - January 2015
Watchtower 2009 - 2014
Blue Cross and Blue Shield of Nebraska February 2008 - June 2013
West Corporation May 2004 - February 2008
Internal Medicine Associates September 2001 - April 2003
Cardiac Science April 1999 - September 2001
Skills
SOA, Enterprise Architecture, Solution Architecture, Web Design, SOA Governance, Thought Leadership, Strategic Thinking, Solution Orchestration, Architectural Design, Enterprise Business..., Enterprise Risk..., Business Strategy Design, Information Governance, Domain Driven..., Model Driven..., .NET, XML, XML Schema, Systems Analysis, Business Analysis, Business Strategy..., Web Service Design, Web Analytics, Web Development, BPMN, UML, Java Web Services, TOGAF, SOAML, SOAMF, SOA BPEL, C#, BizTalk, ETL, Dark Energy Researcher, Enterprise Software, Agile Methodologies, Web Services, Integration
Education
University of the People 2014 — 2018
Bachelor of Applied Science (BASc), Computer Software Engineering
Architura 2012 — 2012
Service Oriented Computing and Architecture
University of California, Berkeley 2012 — 2012
Computer Software Engineering
Vanderbilt University 2012 — 2012
Leading Strategic Innovation in Organizations
Colin Lamb's West Corporation Experience August 2015 - Present
Job Talent Scout at West Corporation
Industry Sports
Experience
West Corporation August 2015 - Present
Viaero Event Center/ Tri-City Storm Hockey Club October 2014 - May 2015
Omaha Storm Chasers May 2014 - August 2014
Cox Classic August 2013 - August 2013
Sandlot Ridge March 2007 - August 2012
Skills
Microsoft Office, PowerPoint, Social Media, Sports, Microsoft Word, Microsoft Excel, Public Speaking, Event Planning, Customer Service, Teamwork, Facebook, Research, Event Management, Sports Management, Sports Marketing, Social Networking, Public Relations, Time Management, Leadership
Education
University of Nebraska at Kearney 2011 — 2015
Bachelor's degree, Sports Management, Comprehensive
West Corporation August 2015 - Present
Viaero Event Center/ Tri-City Storm Hockey Club October 2014 - May 2015
Omaha Storm Chasers May 2014 - August 2014
Cox Classic August 2013 - August 2013
Sandlot Ridge March 2007 - August 2012
Skills
Microsoft Office, PowerPoint, Social Media, Sports, Microsoft Word, Microsoft Excel, Public Speaking, Event Planning, Customer Service, Teamwork, Facebook, Research, Event Management, Sports Management, Sports Marketing, Social Networking, Public Relations, Time Management, Leadership
Education
University of Nebraska at Kearney 2011 — 2015
Bachelor's degree, Sports Management, Comprehensive
Arthur Chilipweli Arthur Chilipweli's West Corporation Experience January 2003 - November 2003
Job Network Security Engineer Team Lead
Industry Computer & Network Security
Experience
Solutionary December 2010 - Present
Solutionary June 2010 - December 2010
Solutionary May 2009 - June 2010
Solutionary May 2008 - May 2009
Solutionary November 2007 - May 2008
Solutionary September 2005 - November 2007
Solutionary January 2003 - September 2005
West Corporation January 2003 - November 2003
Nebraska imaging 1999 - 2003
Internet Solutions Digital Network, LLC. Kearney NE January 2000 - December 2002
Skills
Network Security, Vulnerability Assessment, Firewalls, IDS, Security, Penetration Testing, CISSP, Intrusion Detection, Computer Security, PCI DSS, IPS, Cisco Security, Juniper, Checkpoint, Palo Alto, ISS, Information Security..., Security Architecture..., DLP, PIX, VPN, Bluecoat, Disaster Recovery, Vulnerability Management, Information Security, ASA, Qualys, Snort, CEH, Application Security, Encryption, Vulnerability Scanning, Security Audits, Data Security, Malware Analysis, Fortinet, ISO 27001, Web Application Security, Nmap, Incident Response, Sourcefire, Routers, Switches, Computer Forensics, Cisco Technologies, Nokia IPSO, Managed Security..., Networking, Internet Security, Log Management
Education
University of Nebraska at Kearney 1995 — 2001
Bsc. Computer Information Systems
Mzizima Secondary School 1994 — 1997
diploma, Physics Chemistry and Mathematics, High School
Tambaza secondary school 1986 — 1991
Diploma
Solutionary December 2010 - Present
Solutionary June 2010 - December 2010
Solutionary May 2009 - June 2010
Solutionary May 2008 - May 2009
Solutionary November 2007 - May 2008
Solutionary September 2005 - November 2007
Solutionary January 2003 - September 2005
West Corporation January 2003 - November 2003
Nebraska imaging 1999 - 2003
Internet Solutions Digital Network, LLC. Kearney NE January 2000 - December 2002
Skills
Network Security, Vulnerability Assessment, Firewalls, IDS, Security, Penetration Testing, CISSP, Intrusion Detection, Computer Security, PCI DSS, IPS, Cisco Security, Juniper, Checkpoint, Palo Alto, ISS, Information Security..., Security Architecture..., DLP, PIX, VPN, Bluecoat, Disaster Recovery, Vulnerability Management, Information Security, ASA, Qualys, Snort, CEH, Application Security, Encryption, Vulnerability Scanning, Security Audits, Data Security, Malware Analysis, Fortinet, ISO 27001, Web Application Security, Nmap, Incident Response, Sourcefire, Routers, Switches, Computer Forensics, Cisco Technologies, Nokia IPSO, Managed Security..., Networking, Internet Security, Log Management
Education
University of Nebraska at Kearney 1995 — 2001
Bsc. Computer Information Systems
Mzizima Secondary School 1994 — 1997
diploma, Physics Chemistry and Mathematics, High School
Tambaza secondary school 1986 — 1991
Diploma
Mason Bartleson Mason Bartleson's West Corporation Experience February 2005 - August 2010
Job Regional Operations Manager at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance October 2013 - January 2014
Liberty Mutual Insurance July 2012 - October 2013
Liberty Mutual Insurance June 2011 - September 2011
West Corporation February 2005 - August 2010
InterContinental Hotels Group January 2004 - December 2004
Hilton Worldwide February 2003 - September 2003
Skills
Data Modeling, Operational Analysis, Financial Modeling, Financial Analysis, Data Analysis, Microsoft Excel, Process Improvement, Competitive Analysis, Team Building, Consulting, Coaching, Forecasting, Business Strategy, Customer Service, Management, CRM, Microsoft Office
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2012
MBA, Finance, Competitive and Organizational Strategy
University of Alabama in Huntsville 2008 — 2010
BSBA, Finance
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance October 2013 - January 2014
Liberty Mutual Insurance July 2012 - October 2013
Liberty Mutual Insurance June 2011 - September 2011
West Corporation February 2005 - August 2010
InterContinental Hotels Group January 2004 - December 2004
Hilton Worldwide February 2003 - September 2003
Skills
Data Modeling, Operational Analysis, Financial Modeling, Financial Analysis, Data Analysis, Microsoft Excel, Process Improvement, Competitive Analysis, Team Building, Consulting, Coaching, Forecasting, Business Strategy, Customer Service, Management, CRM, Microsoft Office
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2012
MBA, Finance, Competitive and Organizational Strategy
University of Alabama in Huntsville 2008 — 2010
BSBA, Finance
Ivan Gibson Ivan Gibson's West Corporation Experience July 2004 - November 2004
Job Director/Distributor
Industry Management Consulting
Experience
My Quality Life Corporation August 2011 - Present
Van Can & Associates August 2004 - Present
C&C Market Research, Inc. 2013 - 2013
West Corporation July 2004 - November 2004
West Corporation June 2004 - September 2004
Skills
Direct Marketing, Consultancy, Online Marketing, Call Center, Telecommunications, Account Management, Business Development, Business Strategy, Project Management, New Business Development, SaaS, Team Management, Sales, Marketing Strategy, CRM, Product Management, Sales Management, Leadership, Customer Experience, Customer Satisfaction, Marketing, Networking, Market Research, Social Media Marketing, B2B, Management, Salesforce.com, Direct Sales, Lead Generation, Sales Process, Solution Selling, Selling, Strategic Partnerships
Education
University of Houston-Clear Lake 1999 — 2000
Bachelor of Applied Science (BASc), Behavioral Sciences
Lee Collge, Baytown, Texas 1996 — 1998
Associate Applied Science, computer Science
My Quality Life Corporation August 2011 - Present
Van Can & Associates August 2004 - Present
C&C Market Research, Inc. 2013 - 2013
West Corporation July 2004 - November 2004
West Corporation June 2004 - September 2004
Skills
Direct Marketing, Consultancy, Online Marketing, Call Center, Telecommunications, Account Management, Business Development, Business Strategy, Project Management, New Business Development, SaaS, Team Management, Sales, Marketing Strategy, CRM, Product Management, Sales Management, Leadership, Customer Experience, Customer Satisfaction, Marketing, Networking, Market Research, Social Media Marketing, B2B, Management, Salesforce.com, Direct Sales, Lead Generation, Sales Process, Solution Selling, Selling, Strategic Partnerships
Education
University of Houston-Clear Lake 1999 — 2000
Bachelor of Applied Science (BASc), Behavioral Sciences
Lee Collge, Baytown, Texas 1996 — 1998
Associate Applied Science, computer Science
David Shreffler David Shreffler's West Corporation Experience April 2003 - May 2005
Job Director of Web Development at Ervin & Smith Advertising
Industry Marketing and Advertising
Experience
Ervin & Smith Advertising June 2011 - Present
Independent Web Development March 2000 - June 2011
Abraham Lincoln High School August 2006 - May 2011
West Corporation April 2003 - May 2005
Omnium Worldwide, Inc. June 2000 - October 2002
Skills
ASP.NET, C#, XHTML, CSS, JavaScript, jQuery, SQL, XML, PHP, Wordpress, ASP 3.0, Visual Basic, Java, C++, Web Services, RSS, SOAP, HTTP/FTP, DNS, SSL, POP3/SMTP, Database Design &..., Microsoft Visual Studio..., Microsoft IIS 7.0, Microsoft SQL Server..., Apache, Tomcat 6, MySQL, Subversion, NUnit, PHPUnit, SEO, Google Analytics, Mod_Rewrite, Photoshop, Dreamweaver, Eclipse, Flash, Flash Builder, Microsoft Office, Windows, Mac OS X, Linux, WordPress, HTML, User Interface Design, E-commerce, Web Development, Web Design
Education
University of Missouri-Columbia 2005 — 2006
Master of Education (M.Ed.), Learning, Teaching, and Curriculum
University of Nebraska at Omaha 1999 — 2004
Bachelor of Science (B.S.), Computer Science
Ervin & Smith Advertising June 2011 - Present
Independent Web Development March 2000 - June 2011
Abraham Lincoln High School August 2006 - May 2011
West Corporation April 2003 - May 2005
Omnium Worldwide, Inc. June 2000 - October 2002
Skills
ASP.NET, C#, XHTML, CSS, JavaScript, jQuery, SQL, XML, PHP, Wordpress, ASP 3.0, Visual Basic, Java, C++, Web Services, RSS, SOAP, HTTP/FTP, DNS, SSL, POP3/SMTP, Database Design &..., Microsoft Visual Studio..., Microsoft IIS 7.0, Microsoft SQL Server..., Apache, Tomcat 6, MySQL, Subversion, NUnit, PHPUnit, SEO, Google Analytics, Mod_Rewrite, Photoshop, Dreamweaver, Eclipse, Flash, Flash Builder, Microsoft Office, Windows, Mac OS X, Linux, WordPress, HTML, User Interface Design, E-commerce, Web Development, Web Design
Education
University of Missouri-Columbia 2005 — 2006
Master of Education (M.Ed.), Learning, Teaching, and Curriculum
University of Nebraska at Omaha 1999 — 2004
Bachelor of Science (B.S.), Computer Science
Charles Halberg Charles Halberg's West Corporation Experience July 2008 - May 2012
Job Field Service Engineer at Banyan Medical Systems,Inc.
Industry Telecommunications
Experience
Banyan Medical Systems,Inc. June 2015 - Present
Alegent Creighton Health May 2012 - October 2014
West Corporation July 2008 - May 2012
Skills
Call Center, Telecommunications, Troubleshooting, VoIP, Customer Satisfaction, Customer Service, Customer Experience, Telephony, Technical Support, Vendor Management, Cisco Technologies, IVR, TCP/IP, Unified Communications, IP, Team Leadership, Customer Retention, Process Improvement, Data Center, Microsoft Office, Call Centers, Help Desk Support, Linux, Printers, Operating Systems, Unix, Information Technology, Active Directory, Networking, System Administration, Computer Hardware, Servers, Software Documentation, Leadership, Healthcare Information..., Training, Management, Citrix, Team Building, Access
Education
University of Iowa 2003 — 2008
Banyan Medical Systems,Inc. June 2015 - Present
Alegent Creighton Health May 2012 - October 2014
West Corporation July 2008 - May 2012
Skills
Call Center, Telecommunications, Troubleshooting, VoIP, Customer Satisfaction, Customer Service, Customer Experience, Telephony, Technical Support, Vendor Management, Cisco Technologies, IVR, TCP/IP, Unified Communications, IP, Team Leadership, Customer Retention, Process Improvement, Data Center, Microsoft Office, Call Centers, Help Desk Support, Linux, Printers, Operating Systems, Unix, Information Technology, Active Directory, Networking, System Administration, Computer Hardware, Servers, Software Documentation, Leadership, Healthcare Information..., Training, Management, Citrix, Team Building, Access
Education
University of Iowa 2003 — 2008
Curtis Roll Curtis Roll's West Corporation Experience May 2011 - February 2012
Job Strategic Director at Genesys
Industry Computer Software
Experience
Genesys January 2015 - Present
Genesys May 2013 - Present
Genesys January 2012 - Present
West Corporation May 2011 - February 2012
Genesys, an Alcatel-Lucent Company April 2002 - May 2011
Aspect April 1999 - April 2002
BellSouth January 1996 - March 1999
Nortel January 1992 - January 1996
Skills
Enterprise Software, Complex Sales, CRM, Customer Experience..., Salesforce.com, Professional Services, Unified Communications, CXO level engagement, Strategy, SaaS, Management, Competitive Marketing..., Strategic Account Growth, New Product Roll Out, Successful Negotiation, Creative Strategy, Contact Centers, Strategic Partnerships, Cloud Applications, Global Business..., Channel, google, CX, Google for Work, Omni Channel, IBM Smarter Commerce, Social Selling, Go-to-market Strategy, Cloud Computing
Education
University of Florida 1986 — 1990
Bachelor of Science, Health and Human Performance
University of Hartford 1984 — 1986
Associate of Arts, Liberal Arts and Sciences
Genesys January 2015 - Present
Genesys May 2013 - Present
Genesys January 2012 - Present
West Corporation May 2011 - February 2012
Genesys, an Alcatel-Lucent Company April 2002 - May 2011
Aspect April 1999 - April 2002
BellSouth January 1996 - March 1999
Nortel January 1992 - January 1996
Skills
Enterprise Software, Complex Sales, CRM, Customer Experience..., Salesforce.com, Professional Services, Unified Communications, CXO level engagement, Strategy, SaaS, Management, Competitive Marketing..., Strategic Account Growth, New Product Roll Out, Successful Negotiation, Creative Strategy, Contact Centers, Strategic Partnerships, Cloud Applications, Global Business..., Channel, google, CX, Google for Work, Omni Channel, IBM Smarter Commerce, Social Selling, Go-to-market Strategy, Cloud Computing
Education
University of Florida 1986 — 1990
Bachelor of Science, Health and Human Performance
University of Hartford 1984 — 1986
Associate of Arts, Liberal Arts and Sciences
Cheryl Neal Cheryl Neal's West Corporation Experience July 2013 - January 2015
Job Regional Director of Human Resources
Industry Food & Beverages
Experience
Thompson Hospitality January 2015 - Present
West Corporation July 2013 - January 2015
Ability Plus 2012 - 2013
Neal-Williams, Inc February 1995 - December 2011
Skills
Strategic Planning, New Business Development, Marketing Strategy, Employee Training, Customer Service, Entrepreneurship, Hospitality, Food & Beverage, Contract Negotiation, Social Media Marketing, Networking, Brand Awareness, Brand Loyalty, Purchasing, Investment Properties, Public Relations, Residential Homes, Team Building, Team Leadership, Leadership, Employee Relations, Public Speaking, Training, Program Management, Coaching, Budgets, Marketing, Sales Management, Human Resources, Leadership Development, Management, Recruiting, Hiring
Education
University of Alabama in Huntsville 1986 — 1990
BA, Political Science
University of Alabama in Huntsville
MA, English
Thompson Hospitality January 2015 - Present
West Corporation July 2013 - January 2015
Ability Plus 2012 - 2013
Neal-Williams, Inc February 1995 - December 2011
Skills
Strategic Planning, New Business Development, Marketing Strategy, Employee Training, Customer Service, Entrepreneurship, Hospitality, Food & Beverage, Contract Negotiation, Social Media Marketing, Networking, Brand Awareness, Brand Loyalty, Purchasing, Investment Properties, Public Relations, Residential Homes, Team Building, Team Leadership, Leadership, Employee Relations, Public Speaking, Training, Program Management, Coaching, Budgets, Marketing, Sales Management, Human Resources, Leadership Development, Management, Recruiting, Hiring
Education
University of Alabama in Huntsville 1986 — 1990
BA, Political Science
University of Alabama in Huntsville
MA, English
Chris Tusciuk Chris Tusciuk's West Corporation Experience August 2004 - September 2006
Job Director of IT at The New 42nd Street, Inc.
Industry Performing Arts
Experience
The New 42nd Street, Inc. July 2015 - Present
Brooklyn Academy of Music July 2012 - July 2015
Brooklyn Academy of Music January 2008 - July 2012
James Tower October 2006 - November 2007
West Corporation August 2004 - September 2006
CIBER, Inc 2002 - 2003
WCBN-FM 1998 - 2000
Skills
Tessitura, Google API, Google Analytics, Web Development, C#, E-commerce, Non-profits, HTML, Agile Methodologies, Scrum, Programming, Project Management, CSS, CMS, Dreamweaver, SQL, Windows, Mobile Devices, Nonprofits, Web Applications
Education
University of Michigan 1995 — 2000
Most of something, Mathematics
The New 42nd Street, Inc. July 2015 - Present
Brooklyn Academy of Music July 2012 - July 2015
Brooklyn Academy of Music January 2008 - July 2012
James Tower October 2006 - November 2007
West Corporation August 2004 - September 2006
CIBER, Inc 2002 - 2003
WCBN-FM 1998 - 2000
Skills
Tessitura, Google API, Google Analytics, Web Development, C#, E-commerce, Non-profits, HTML, Agile Methodologies, Scrum, Programming, Project Management, CSS, CMS, Dreamweaver, SQL, Windows, Mobile Devices, Nonprofits, Web Applications
Education
University of Michigan 1995 — 2000
Most of something, Mathematics
Blair Frankenberg Blair Frankenberg's West Corporation Experience March 2005 - October 2008
Job Executive Vice President, Business Development at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance April 2010 - Present
TeleTech October 2008 - April 2010
West Corporation March 2005 - October 2008
APAC Customer Services November 1996 - March 2005
NBS Technologies March 1985 - November 1996
Skills
CRM, Call Centers, Business Development, BPO, Outsourcing, Account Management, New Business Development, Management, Leadership, Sales Management, Sales Operations, Customer Experience, Contract Negotiation, Direct Sales, Vendor Management, Operations Management, Sales, Workforce Management, B2B, Customer Service, Inbound Marketing, Telemarketing, Customer Satisfaction, SaaS, P&L Management, Customer Acquisition, Cross-functional Team..., Start-ups, Executive Management, Selling, Lead Generation, Product Management, Strategic Partnerships, Strategy, Contact Centers, Solution Selling, Salesforce.com, Team Management, Consultative Selling, Contract Negotiations, Customer Relations, Customer Retention, Financial Services, Relationship Management, Offshoring, Professional Services
Education
University of Mississippi 1979 — 1982
BBA, Marketing
Teleperformance April 2010 - Present
TeleTech October 2008 - April 2010
West Corporation March 2005 - October 2008
APAC Customer Services November 1996 - March 2005
NBS Technologies March 1985 - November 1996
Skills
CRM, Call Centers, Business Development, BPO, Outsourcing, Account Management, New Business Development, Management, Leadership, Sales Management, Sales Operations, Customer Experience, Contract Negotiation, Direct Sales, Vendor Management, Operations Management, Sales, Workforce Management, B2B, Customer Service, Inbound Marketing, Telemarketing, Customer Satisfaction, SaaS, P&L Management, Customer Acquisition, Cross-functional Team..., Start-ups, Executive Management, Selling, Lead Generation, Product Management, Strategic Partnerships, Strategy, Contact Centers, Solution Selling, Salesforce.com, Team Management, Consultative Selling, Contract Negotiations, Customer Relations, Customer Retention, Financial Services, Relationship Management, Offshoring, Professional Services
Education
University of Mississippi 1979 — 1982
BBA, Marketing
Mia Fagerstrom Mia Fagerstrom's West Corporation Experience February 2008 - August 2008
Job Quality Assurance Lab Technician at Rich Products Corporation
Industry Hospital & Health Care
Experience
Rich Products Corporation October 2014 - March 2015
Chicago Department of Public Health August 2014 - October 2014
Untitled 111 May 2012 - June 2013
Elephant and Castle August 2011 - July 2012
Tilted Kilt Pub & Eatery May 2009 - November 2011
West Corporation February 2008 - August 2008
Skills
Food Safety, GMP, Management, Quality Assurance, Training
Education
University of Illinois at Chicago 2008 — 2014
Bachelor of Science (BS), Biology/Biological Sciences, General
Rich Products Corporation October 2014 - March 2015
Chicago Department of Public Health August 2014 - October 2014
Untitled 111 May 2012 - June 2013
Elephant and Castle August 2011 - July 2012
Tilted Kilt Pub & Eatery May 2009 - November 2011
West Corporation February 2008 - August 2008
Skills
Food Safety, GMP, Management, Quality Assurance, Training
Education
University of Illinois at Chicago 2008 — 2014
Bachelor of Science (BS), Biology/Biological Sciences, General
Amy King Amy King's West Corporation Experience February 2010 - February 2013
Job Enterprise Sales Director
Industry Computer Software
Experience
SDL 2014 - Present
SDL Social Intelligence February 2013 - February 2014
West Corporation February 2010 - February 2013
Language Line Services 2008 - February 2010
Lionbridge Technologies August 2005 - January 2008
Bowne Global Solutions October 2003 - August 2005
Berlitz GlobalNet January 2001 - October 2003
Leapnet September 1999 - September 2001
Market Place Media October 1995 - September 1998
Skills
New Business Development, Strategy, SaaS, Account Management, Solution Selling, Globalization, Business Development, Strategic Partnerships, Strategic Planning, Program Management, Sales Management, Customer Service, Enterprise Software, Salesforce.com, Sales Process, B2B, Advertising, Selling, Lead Generation, Competitive Analysis, Business Strategy, Direct Marketing, Social Media, Marketing, Analytics, Sales, Online Marketing, Consultative Selling, Customer Relations, Marketing Communications, Telecommunications, Social Media Marketing, Online Advertising, Customer Acquisition, Start-ups, Media Planning, Strategic Thinking, Business Planning, Sustainability, Relationship Marketing, Customer Centric..., Sales Presentations, Outsourcing, Sales Operations, Integrated Marketing, Direct Sales, E-learning, Strategy Development, Fundraising, Fundra
Education
University of California, Santa Barbara 1991 — 1995
B.A.
University of California, Santa Barbara
SDL 2014 - Present
SDL Social Intelligence February 2013 - February 2014
West Corporation February 2010 - February 2013
Language Line Services 2008 - February 2010
Lionbridge Technologies August 2005 - January 2008
Bowne Global Solutions October 2003 - August 2005
Berlitz GlobalNet January 2001 - October 2003
Leapnet September 1999 - September 2001
Market Place Media October 1995 - September 1998
Skills
New Business Development, Strategy, SaaS, Account Management, Solution Selling, Globalization, Business Development, Strategic Partnerships, Strategic Planning, Program Management, Sales Management, Customer Service, Enterprise Software, Salesforce.com, Sales Process, B2B, Advertising, Selling, Lead Generation, Competitive Analysis, Business Strategy, Direct Marketing, Social Media, Marketing, Analytics, Sales, Online Marketing, Consultative Selling, Customer Relations, Marketing Communications, Telecommunications, Social Media Marketing, Online Advertising, Customer Acquisition, Start-ups, Media Planning, Strategic Thinking, Business Planning, Sustainability, Relationship Marketing, Customer Centric..., Sales Presentations, Outsourcing, Sales Operations, Integrated Marketing, Direct Sales, E-learning, Strategy Development, Fundraising, Fundra
Education
University of California, Santa Barbara 1991 — 1995
B.A.
University of California, Santa Barbara
Matthew Van Lankveldt Matthew Van Lankveldt's West Corporation Experience February 2013 - Present
Job IT System Admin
Industry Information Technology and Services
Experience
ACN May 2013 - Present
West Corporation February 2013 - Present
Oshkosh Corporation August 2012 - October 2012
US Navy July 2007 - July 2012
Skills
Network Administration, Network Security, Network Design, Network Architecture, Network Infrastructure, Windows Server, Windows 7, Windows XP Pro, Windows Vista, Microsoft Exchange, Microsoft Excel, Microsoft Word, Microsoft Office, Computer Hardware, Computer Repair, Computers
Education
University of Maryland University College 2012 — 2015
Bachelor of Science (BS), Computer Science, 3.38
Shiocton High School 2003 — 2007
HS Diploma, General Studies, 3.7
ACN May 2013 - Present
West Corporation February 2013 - Present
Oshkosh Corporation August 2012 - October 2012
US Navy July 2007 - July 2012
Skills
Network Administration, Network Security, Network Design, Network Architecture, Network Infrastructure, Windows Server, Windows 7, Windows XP Pro, Windows Vista, Microsoft Exchange, Microsoft Excel, Microsoft Word, Microsoft Office, Computer Hardware, Computer Repair, Computers
Education
University of Maryland University College 2012 — 2015
Bachelor of Science (BS), Computer Science, 3.38
Shiocton High School 2003 — 2007
HS Diploma, General Studies, 3.7
Mary Beth Nieland Mary Beth Nieland's West Corporation Experience January 1995 - November 2001
Job Engagement Manager at ServiceNow
Industry Computer Software
Experience
ServiceNow – The Enterprise Cloud Company May 2015 - Present
Seagate Technology August 2014 - January 2015
Seagate Technology May 2011 - September 2014
Dell June 2006 - November 2009
AOL - West Corp September 2000 - November 2001
West Corporation January 1995 - November 2001
West Teleservices Corporation April 1999 - September 2000
West Teleservices Corporation July 1997 - April 1999
West Teleservices Corporation January 1995 - July 1997
Skills
Storage, Data Center, Process Improvement, Project Management, Program Management, Integration, Analysis, ITIL, IT Service Management, IT Management, Enterprise Software, Change Management, Management, Vendor Management, Virtualization, Cloud Computing, Disaster Recovery, Servers, VMware, Business Analysis, Leadership
Education
University of Central Oklahoma 2011 — 2013
MS, Applied Mathematics
University of Central Oklahoma 2006 — 2010
BS, Mathematics
ServiceNow – The Enterprise Cloud Company May 2015 - Present
Seagate Technology August 2014 - January 2015
Seagate Technology May 2011 - September 2014
Dell June 2006 - November 2009
AOL - West Corp September 2000 - November 2001
West Corporation January 1995 - November 2001
West Teleservices Corporation April 1999 - September 2000
West Teleservices Corporation July 1997 - April 1999
West Teleservices Corporation January 1995 - July 1997
Skills
Storage, Data Center, Process Improvement, Project Management, Program Management, Integration, Analysis, ITIL, IT Service Management, IT Management, Enterprise Software, Change Management, Management, Vendor Management, Virtualization, Cloud Computing, Disaster Recovery, Servers, VMware, Business Analysis, Leadership
Education
University of Central Oklahoma 2011 — 2013
MS, Applied Mathematics
University of Central Oklahoma 2006 — 2010
BS, Mathematics
Alexei Plescan Alexei Plescan's West Corporation Experience April 2009 - March 2012
Job Sr. Network Design Engineer at Western Union
Industry Computer Networking
Experience
Western Union April 2012 - Present
West Corporation April 2009 - March 2012
Sapphire Technologies (Client - Hewlett-Packard (ProCurve division) September 2008 - March 2009
GCG (Client - Cisco Systems) March 2008 - September 2008
S&T Moldova July 2002 - 2008
Skills
BGP, EIGRP, OSPF, RIP, Frame Relay, ISDN, Routing Protocols, PPP, Layer 2, Firewalls, WAN, MPLS, CCNP, CCNA, VPN, Routing, Cisco, Cisco Switches, TCP/IP, Switches, Routers, Network Design, VoIP, Network Engineering, Cisco IOS, HSRP, IPv6, DHCP, Network Security, VLAN, Data Center, STP, Ethernet, IGRP, QoS, MPLS VPN, IPSec, IP, LAN/WAN, Troubleshooting, CCDP, CCIE, Security, Cisco Technologies, Network Architecture, Cisco Nexus, Network Administration, LAN-WAN, Cisco Routers, PIX
Education
Universitatea Tehnică a Moldovei 1994 — 1999
BS, Computer Science
Western Union April 2012 - Present
West Corporation April 2009 - March 2012
Sapphire Technologies (Client - Hewlett-Packard (ProCurve division) September 2008 - March 2009
GCG (Client - Cisco Systems) March 2008 - September 2008
S&T Moldova July 2002 - 2008
Skills
BGP, EIGRP, OSPF, RIP, Frame Relay, ISDN, Routing Protocols, PPP, Layer 2, Firewalls, WAN, MPLS, CCNP, CCNA, VPN, Routing, Cisco, Cisco Switches, TCP/IP, Switches, Routers, Network Design, VoIP, Network Engineering, Cisco IOS, HSRP, IPv6, DHCP, Network Security, VLAN, Data Center, STP, Ethernet, IGRP, QoS, MPLS VPN, IPSec, IP, LAN/WAN, Troubleshooting, CCDP, CCIE, Security, Cisco Technologies, Network Architecture, Cisco Nexus, Network Administration, LAN-WAN, Cisco Routers, PIX
Education
Universitatea Tehnică a Moldovei 1994 — 1999
BS, Computer Science
Aniki Blanchard Aniki Blanchard's West Corporation Experience November 2007 - October 2008
Job Counselor Intern at Bvcasa
Industry Government Relations
Experience
Bvcasa February 2015 - Present
City of Bryan, city hall October 2013 - February 2015
Brazos Valley Council on Alcohol and Substance Abuse December 2011 - October 2013
Retail Verizon Wireless October 2010 - July 2011
Independent Immigration Research January 2009 - July 2010
West Corporation November 2007 - October 2008
West Corporation- T Mobile May 2006 - November 2007
Target Corporation December 2005 - May 2006
Veneto Italian Grill August 2001 - August 2005
North Harris Parkway August 2000 - December 2001
Skills
Customer Service, Customer Relations, Troubleshooting, Research, Telephone Skills, Filing, Public Speaking, Outlook, Human Resources, Spanish, Policy, Sales, Time Management, Microsoft Word, Invoicing, Microsoft Office, Strategic Planning, Microsoft Excel, Data Entry, Management
Education
University of Houston-Downtown 2003 — 2005
Bachelor of Arts, Humanities
NORTH HARRIS COLLEGE 2000 — 2003
BA, Humanities/Humanistic Studies
UNIVERSITY OF MARYLAND-EUROPEAN DIVISION 1998 — 2000
Bachelor's degree, AA
Bvcasa February 2015 - Present
City of Bryan, city hall October 2013 - February 2015
Brazos Valley Council on Alcohol and Substance Abuse December 2011 - October 2013
Retail Verizon Wireless October 2010 - July 2011
Independent Immigration Research January 2009 - July 2010
West Corporation November 2007 - October 2008
West Corporation- T Mobile May 2006 - November 2007
Target Corporation December 2005 - May 2006
Veneto Italian Grill August 2001 - August 2005
North Harris Parkway August 2000 - December 2001
Skills
Customer Service, Customer Relations, Troubleshooting, Research, Telephone Skills, Filing, Public Speaking, Outlook, Human Resources, Spanish, Policy, Sales, Time Management, Microsoft Word, Invoicing, Microsoft Office, Strategic Planning, Microsoft Excel, Data Entry, Management
Education
University of Houston-Downtown 2003 — 2005
Bachelor of Arts, Humanities
NORTH HARRIS COLLEGE 2000 — 2003
BA, Humanities/Humanistic Studies
UNIVERSITY OF MARYLAND-EUROPEAN DIVISION 1998 — 2000
Bachelor's degree, AA
John Hopper, PMP's West Corporation Experience January 2012 - December 2012
Job Change Management Lead
Industry Information Technology and Services
Experience
Multi-campus Public University System January 2015 - April 2015
CEC Entertainment October 2014 - January 2015
Lehigh Hanson June 2014 - September 2014
Bob Evans February 2014 - May 2014
MedStar Health February 2013 - November 2013
West Corporation January 2012 - December 2012
Kaiser Permanente February 2009 - January 2012
Boeing July 2007 - December 2008
Carreker Corporation July 2007 - November 2007
Snelling Staffing Services January 2007 - April 2007
Skills
SQR, PeopleSoft, ERP, Integration, PMO, PeopleTools, SDLC, Program Management, SQL, Business Process, Testing, Project Management, Software Project..., Enterprise Software, Change Management, Requirements Analysis, User Acceptance Testing, Analysis, Process Improvement, Financials, Management, Requirements Gathering, Leadership
Education
University of California, Irvine
Bachelor's Degree
University of California, Irvine
Multi-campus Public University System January 2015 - April 2015
CEC Entertainment October 2014 - January 2015
Lehigh Hanson June 2014 - September 2014
Bob Evans February 2014 - May 2014
MedStar Health February 2013 - November 2013
West Corporation January 2012 - December 2012
Kaiser Permanente February 2009 - January 2012
Boeing July 2007 - December 2008
Carreker Corporation July 2007 - November 2007
Snelling Staffing Services January 2007 - April 2007
Skills
SQR, PeopleSoft, ERP, Integration, PMO, PeopleTools, SDLC, Program Management, SQL, Business Process, Testing, Project Management, Software Project..., Enterprise Software, Change Management, Requirements Analysis, User Acceptance Testing, Analysis, Process Improvement, Financials, Management, Requirements Gathering, Leadership
Education
University of California, Irvine
Bachelor's Degree
University of California, Irvine
Brice Gadjoro M. S. Brice Gadjoro M. S.'s West Corporation Experience March 2008 - August 2009
Job SQL Developer
Industry Information Technology and Services
Experience
CenturyLink February 2015 - Present
Kaiser Permanente September 2014 - February 2015
Empereon Marketing April 2014 - September 2014
Junction Solutions September 2013 - April 2014
ConAgra Foods September 2009 - September 2013
Wi-NET LLC September 2009 - April 2011
West Corporation March 2008 - August 2009
Cox Communications January 2005 - March 2008
TD Ameritrade February 2006 - July 2006
University of Nebraska at Omaha January 2004 - September 2004
Skills
SQL*Plus, Customer Service, Java, Oracle, Visio, Microsoft Office, TCP/IP protocols, Erwin 3.5, UML, Telnet, Telecommunications, Telecommunications..., WiMAX, Cisco IOS, Cisco Routers, Networking, Management, Troubleshooting, Servers, Firewalls, Cisco Technologies, SQL, Microsoft SQL Server, Technical Support, SDLC, Quality Assurance, Routers, Wireless, OSPF, Unix, BGP, SharePoint, Operating Systems, Business Intelligence, Software Development
Education
University of Nebraska at Omaha 2007 — 2011
Master of Science, MIS
University of Nebraska at Kearney 2000 — 2004
BS, Telecommunications
CenturyLink February 2015 - Present
Kaiser Permanente September 2014 - February 2015
Empereon Marketing April 2014 - September 2014
Junction Solutions September 2013 - April 2014
ConAgra Foods September 2009 - September 2013
Wi-NET LLC September 2009 - April 2011
West Corporation March 2008 - August 2009
Cox Communications January 2005 - March 2008
TD Ameritrade February 2006 - July 2006
University of Nebraska at Omaha January 2004 - September 2004
Skills
SQL*Plus, Customer Service, Java, Oracle, Visio, Microsoft Office, TCP/IP protocols, Erwin 3.5, UML, Telnet, Telecommunications, Telecommunications..., WiMAX, Cisco IOS, Cisco Routers, Networking, Management, Troubleshooting, Servers, Firewalls, Cisco Technologies, SQL, Microsoft SQL Server, Technical Support, SDLC, Quality Assurance, Routers, Wireless, OSPF, Unix, BGP, SharePoint, Operating Systems, Business Intelligence, Software Development
Education
University of Nebraska at Omaha 2007 — 2011
Master of Science, MIS
University of Nebraska at Kearney 2000 — 2004
BS, Telecommunications
Aubrey Ruwe Aubrey Ruwe's West Corporation Experience June 2011 - Present
Job Director, International Benefits at West Corporation
Industry Telecommunications
Experience
West Corporation June 2011 - Present
West Corporation August 2009 - June 2011
West Corporation June 2008 - August 2009
West Corporation May 2007 - June 2008
West Corporation December 2004 - May 2007
West Corporation July 2004 - December 2004
West Corporation March 2004 - July 2004
Brendis & Brendis Inc. March 2003 - February 2004
Florida Metropolitan University July 2001 - August 2002
Skills
Oracle/PeopleSoft..., Oracle/PeopleSoft Core..., Health & Welfare..., PeopleSoft, Human Resources, Employee Benefits, Benefits Administration
Education
University of Florida 1997 — 2001
Bachelor of Arts (B.A.), Anthropology
West Corporation June 2011 - Present
West Corporation August 2009 - June 2011
West Corporation June 2008 - August 2009
West Corporation May 2007 - June 2008
West Corporation December 2004 - May 2007
West Corporation July 2004 - December 2004
West Corporation March 2004 - July 2004
Brendis & Brendis Inc. March 2003 - February 2004
Florida Metropolitan University July 2001 - August 2002
Skills
Oracle/PeopleSoft..., Oracle/PeopleSoft Core..., Health & Welfare..., PeopleSoft, Human Resources, Employee Benefits, Benefits Administration
Education
University of Florida 1997 — 2001
Bachelor of Arts (B.A.), Anthropology
Stefanie Schultz Stefanie Schultz's West Corporation Experience August 2013 - March 2014
Job Inside Sales at LED Illumination Specilaist
Industry Consumer Services
Experience
LED Illumination Specilaist January 2015 - Present
Humana March 2014 - January 2015
West Corporation August 2013 - March 2014
Green Bay Press-Gazette 2013 - 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Space Planning, Commercial Interiors, Outlook, Inside Sales, Handle Difficult..., Skilled Multi-tasker, Facebook, Customer Service
Education
Fox Valley Technical College 2005 — 2008
Interior Design, Residental and Commercial interior design, 3.7
University of Wisconsin-Green Bay 1986 — 1992
Human Development, Elementary Education and Teaching
University of Minnesota-Twin Cities 1987 — 1989
Applied Design and Visual Communications, Graphic Design
LED Illumination Specilaist January 2015 - Present
Humana March 2014 - January 2015
West Corporation August 2013 - March 2014
Green Bay Press-Gazette 2013 - 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Space Planning, Commercial Interiors, Outlook, Inside Sales, Handle Difficult..., Skilled Multi-tasker, Facebook, Customer Service
Education
Fox Valley Technical College 2005 — 2008
Interior Design, Residental and Commercial interior design, 3.7
University of Wisconsin-Green Bay 1986 — 1992
Human Development, Elementary Education and Teaching
University of Minnesota-Twin Cities 1987 — 1989
Applied Design and Visual Communications, Graphic Design
Patrick L.L. Chesley Patrick L.L. Chesley's West Corporation Experience 2009 - 2014
Job Strategic Account Manager IBM Corporation
Industry Computer Software
Experience
IBM April 2015 - Present
Informatica 2014 - April 2015
West Corporation 2009 - 2014
Stryker 2006 - 2009
MPS Group 2005 - 2006
GE Healthcare 1998 - 2005
Boston Scientific 1995 - 1998
Skills
New Business Development, Sales Management, Strategic Planning, Account Management, Healthcare, Business Development, Medical Devices, Sales, Salesforce.com, Product Launch, Cross-functional Team..., Business Strategy, Leadership, Competitive Analysis, Sales Operations, Product Management, SaaS, Selling, Sales Process, Solution Selling, Strategic Partnerships
Education
University of Florida 1987 — 1991
BSBA, Finance
University of Michigan
Graduate School
IBM April 2015 - Present
Informatica 2014 - April 2015
West Corporation 2009 - 2014
Stryker 2006 - 2009
MPS Group 2005 - 2006
GE Healthcare 1998 - 2005
Boston Scientific 1995 - 1998
Skills
New Business Development, Sales Management, Strategic Planning, Account Management, Healthcare, Business Development, Medical Devices, Sales, Salesforce.com, Product Launch, Cross-functional Team..., Business Strategy, Leadership, Competitive Analysis, Sales Operations, Product Management, SaaS, Selling, Sales Process, Solution Selling, Strategic Partnerships
Education
University of Florida 1987 — 1991
BSBA, Finance
University of Michigan
Graduate School
Greg Bosworth Greg Bosworth's West Corporation Experience February 2015 - Present
Job Subject Matter Expert at West Corporation
Industry Cosmetics
Experience
West Corporation February 2015 - Present
West Corporation (ESPN) April 2012 - February 2015
West Corporation February 2012 - April 2012
West Corporation July 2009 - February 2012
West Corporation April 2009 - July 2009
West Corporation November 2007 - April 2009
Skills
Customer Service..., Customer Service, Fantasy Sports, Management, Sales, Team Leadership, Troubleshooting, Interviews, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Loans, Leadership, Process Improvement, Team Building, Time Management, Team Management, Coaching, Customer Support, Training, Workforce Management
Education
University of Alabama 2002 — 2007
Bachelor of Arts (B.A.), American Studies
University of Alabama 2002 — 2007
American Studies, American/United States Studies/Civilization
West Corporation February 2015 - Present
West Corporation (ESPN) April 2012 - February 2015
West Corporation February 2012 - April 2012
West Corporation July 2009 - February 2012
West Corporation April 2009 - July 2009
West Corporation November 2007 - April 2009
Skills
Customer Service..., Customer Service, Fantasy Sports, Management, Sales, Team Leadership, Troubleshooting, Interviews, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Loans, Leadership, Process Improvement, Team Building, Time Management, Team Management, Coaching, Customer Support, Training, Workforce Management
Education
University of Alabama 2002 — 2007
Bachelor of Arts (B.A.), American Studies
University of Alabama 2002 — 2007
American Studies, American/United States Studies/Civilization
Gabriel Pariacote Gabriel Pariacote's West Corporation Experience May 2015 - Present
Job Sr Network Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation May 2015 - Present
West Corporation July 2014 - April 2015
Telefónica Moviles April 2010 - September 2011
Telefónica Moviles June 2007 - March 2010
CANTV August 2006 - April 2007
Skills
Cisco Technologies, IP, CCNA, VPN, QoS, MPLS, CCNP Certified, Cisco VPN, CCDA, CCDP, CCIE R&S, Cisco ASA, Network Design, MPLS VPN, VoIP, Wireless, Cisco IOS, Cisco Routers, Cisco Certified, Cisco Wireless, Checkpoint Security, Telecommunications, F5 BigIP, 3G, IP VPN, Secure Communications, Remote Access
Education
University of Nebraska-Lincoln 2013 — 2014
Master of Science in Telecommunications Engineering, Telecommunications Engineering, 4.0
Universidad Rafael Belloso Chacín 2001 — 2006
Bachelor of Engineering (B.Eng.) Telecommunications, Electrical and Electronics Engineering, 3.45
West Corporation May 2015 - Present
West Corporation July 2014 - April 2015
Telefónica Moviles April 2010 - September 2011
Telefónica Moviles June 2007 - March 2010
CANTV August 2006 - April 2007
Skills
Cisco Technologies, IP, CCNA, VPN, QoS, MPLS, CCNP Certified, Cisco VPN, CCDA, CCDP, CCIE R&S, Cisco ASA, Network Design, MPLS VPN, VoIP, Wireless, Cisco IOS, Cisco Routers, Cisco Certified, Cisco Wireless, Checkpoint Security, Telecommunications, F5 BigIP, 3G, IP VPN, Secure Communications, Remote Access
Education
University of Nebraska-Lincoln 2013 — 2014
Master of Science in Telecommunications Engineering, Telecommunications Engineering, 4.0
Universidad Rafael Belloso Chacín 2001 — 2006
Bachelor of Engineering (B.Eng.) Telecommunications, Electrical and Electronics Engineering, 3.45
Shih-Kung Kao Shih-Kung Kao's West Corporation Experience November 2002 - December 2005
Job Software Engineer C++ at Interactive Intelligence
Industry Computer Networking
Experience
Interactive Intelligence September 2015 - Present
ClickIt Inc. April 2015 - July 2015
Technicolor June 2010 - February 2015
Elcom-tech January 2010 - July 2010
Advanced Technology Innovation Corporation March 2008 - June 2009
Optimal technologies September 2008 - November 2008
Allied Telesis January 2006 - February 2008
West Corporation November 2002 - December 2005
INTEL-Trillium November 2001 - April 2002
Lucent Technologies 1987 - 2001
Skills
VoIP, Wireless, Telecommunications, Testing, Software Development, Embedded Systems, GSM, SS7, Routers, System Deployment, Technical Support, System Testing
Education
University of Dayton 1992 — 1994
master of art
Interactive Intelligence September 2015 - Present
ClickIt Inc. April 2015 - July 2015
Technicolor June 2010 - February 2015
Elcom-tech January 2010 - July 2010
Advanced Technology Innovation Corporation March 2008 - June 2009
Optimal technologies September 2008 - November 2008
Allied Telesis January 2006 - February 2008
West Corporation November 2002 - December 2005
INTEL-Trillium November 2001 - April 2002
Lucent Technologies 1987 - 2001
Skills
VoIP, Wireless, Telecommunications, Testing, Software Development, Embedded Systems, GSM, SS7, Routers, System Deployment, Technical Support, System Testing
Education
University of Dayton 1992 — 1994
master of art
Malik Collins Malik Collins's West Corporation Experience 2005 - August 2013
Job Micros Oracle
Industry Hospitality
Experience
Responsible Energy Partners July 2015 - Present
MICROS Systems Inc March 2010 - Present
West Corporation 2005 - August 2013
Holiday Inn Express Baltimore Downtown August 2009 - March 2010
Best Western Hotel Baltimore 2007 - 2009
Skills
Sales, New Business Development, Management, Leadership, Marketing, Marketing Strategy, Microsoft Office, Customer Service, Business Development, Account Management, Direct Sales, Sales Management, Social Media, Social Networking, Team Building
Education
University of Maryland Eastern Shore 1992 — 1998
BS, Hotel and Restuarant Management
Responsible Energy Partners July 2015 - Present
MICROS Systems Inc March 2010 - Present
West Corporation 2005 - August 2013
Holiday Inn Express Baltimore Downtown August 2009 - March 2010
Best Western Hotel Baltimore 2007 - 2009
Skills
Sales, New Business Development, Management, Leadership, Marketing, Marketing Strategy, Microsoft Office, Customer Service, Business Development, Account Management, Direct Sales, Sales Management, Social Media, Social Networking, Team Building
Education
University of Maryland Eastern Shore 1992 — 1998
BS, Hotel and Restuarant Management
Derek Cassoutt Derek Cassoutt's West Corporation Experience October 2012 - April 2015
Job ERP Application Development Manager Financials at Oriental Trading Company
Industry Computer Software
Experience
Oriental Trading Company April 2015 - Present
West Corporation October 2012 - April 2015
Advance Auto Parts September 2011 - October 2012
WITT Consulting July 1996 - September 2011
Ford Motor Company 2001 - 2001
Brown and Williamson July 1994 - January 1996
Skills
PeopleCode, SQR, PL/SQL, Oracle, Employee Training, SDLC Lifecycle, App Engine, Project Based oversight..., Requirements Gathering
Education
University of Missouri-Rolla 1987 — 1991
Bachelor of Science, Computer Science
Oriental Trading Company April 2015 - Present
West Corporation October 2012 - April 2015
Advance Auto Parts September 2011 - October 2012
WITT Consulting July 1996 - September 2011
Ford Motor Company 2001 - 2001
Brown and Williamson July 1994 - January 1996
Skills
PeopleCode, SQR, PL/SQL, Oracle, Employee Training, SDLC Lifecycle, App Engine, Project Based oversight..., Requirements Gathering
Education
University of Missouri-Rolla 1987 — 1991
Bachelor of Science, Computer Science
Tyler Katz's West Corporation Experience November 2006 - October 2010
Job Software Engineer
Industry Computer Software
Experience
Mindtree February 2015 - Present
Kaplan Test Prep May 2014 - Present
iQor July 2013 - December 2013
West Corporation November 2006 - October 2010
Skills
Agile Web Development, Core Java, Visual C#, JUnit, MySQL, Database Design, RDBMS, Eclipse, JavaScript, Spring Framework, Hibernate, CSS, HTML, Tomcat, Maven, Project Planning, Sales, Business Development..., Microsoft Office, Microsoft Word
Education
University of Florida 2004 — 2011
Bachelor of Science (B.S.), Information Systems and Operations Management
Deerfield Beach High School 2000 — 2004
High School Diploma
Mindtree February 2015 - Present
Kaplan Test Prep May 2014 - Present
iQor July 2013 - December 2013
West Corporation November 2006 - October 2010
Skills
Agile Web Development, Core Java, Visual C#, JUnit, MySQL, Database Design, RDBMS, Eclipse, JavaScript, Spring Framework, Hibernate, CSS, HTML, Tomcat, Maven, Project Planning, Sales, Business Development..., Microsoft Office, Microsoft Word
Education
University of Florida 2004 — 2011
Bachelor of Science (B.S.), Information Systems and Operations Management
Deerfield Beach High School 2000 — 2004
High School Diploma
Laura Tremble's West Corporation Experience 1998 - 2006
Job Office Manager at Revolution Labels
Industry Automotive
Experience
Revolution Labels February 2014 - Present
Unifor Aluminum Forgings April 2011 - December 2013
CeramTec North America March 2008 - February 2011
TeleTech 2006 - 2007
West Corporation 1998 - 2006
Skills
Team Building, Software Documentation, Project Management, Cross-functional Team..., Troubleshooting, Operations Management, Management, Leadership, Program Management, Project Planning, Training, Employee Training, Customer Service, Customer Retention, Administrative..., Logistics, Logistics Management, Shipping, Warehousing, Accounts Receivable, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, Salesforce.com, Sales, Packaging, TPX, Receptionist Duties, Telecommunications, Telephone Reception
Education
University of Arkansas-Fort Smith 2001 — 2004
Business Administration and Management, General
Van Buren High School 1999 — 2001
Henning
Revolution Labels February 2014 - Present
Unifor Aluminum Forgings April 2011 - December 2013
CeramTec North America March 2008 - February 2011
TeleTech 2006 - 2007
West Corporation 1998 - 2006
Skills
Team Building, Software Documentation, Project Management, Cross-functional Team..., Troubleshooting, Operations Management, Management, Leadership, Program Management, Project Planning, Training, Employee Training, Customer Service, Customer Retention, Administrative..., Logistics, Logistics Management, Shipping, Warehousing, Accounts Receivable, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, Salesforce.com, Sales, Packaging, TPX, Receptionist Duties, Telecommunications, Telephone Reception
Education
University of Arkansas-Fort Smith 2001 — 2004
Business Administration and Management, General
Van Buren High School 1999 — 2001
Henning
Frankie Saucier's West Corporation Experience 2001 - 2005
Job Social Media and Customer Care Strategist
Industry Telecommunications
Experience
Cox Communications July 2005 - Present
West Corporation 2001 - 2005
Auto One Acceptance, LLC July 1997 - January 2002
Skills
Corporate Social Media, Social Media, Social Media Outreach, Telecommunications, Call Center, Cross-functional Team..., Mobile Devices, Account Management, Customer Retention, Customer Experience, Social Media Marketing, Strategic Planning, Marketing, Call Centers, Management, Green Belt, Social Media Strategist, Mass Communication, Social Media..., Corporate Communications, Public Relations, Product Management, Vendor Management, Marketing Strategy, Change Management, Customer Support, Direct Marketing, Project Management, Facebook, Social Networking, Strategic Partnerships, Blogging, Enterprise Software, Digital Marketing, Integrated Marketing, Content Strategy, Digital Media, Retail, CRM, Digital Strategy, Lead Generation, Mobile Marketing, Product Marketing, Media Planning, Strategy, Analytics, Social Media Measurement, E-commerce, Online Marketing, Content Management
Education
University of Central Oklahoma 2004 — 2008
Bachelors, Mass Communications, Public Relations
Cox Communications July 2005 - Present
West Corporation 2001 - 2005
Auto One Acceptance, LLC July 1997 - January 2002
Skills
Corporate Social Media, Social Media, Social Media Outreach, Telecommunications, Call Center, Cross-functional Team..., Mobile Devices, Account Management, Customer Retention, Customer Experience, Social Media Marketing, Strategic Planning, Marketing, Call Centers, Management, Green Belt, Social Media Strategist, Mass Communication, Social Media..., Corporate Communications, Public Relations, Product Management, Vendor Management, Marketing Strategy, Change Management, Customer Support, Direct Marketing, Project Management, Facebook, Social Networking, Strategic Partnerships, Blogging, Enterprise Software, Digital Marketing, Integrated Marketing, Content Strategy, Digital Media, Retail, CRM, Digital Strategy, Lead Generation, Mobile Marketing, Product Marketing, Media Planning, Strategy, Analytics, Social Media Measurement, E-commerce, Online Marketing, Content Management
Education
University of Central Oklahoma 2004 — 2008
Bachelors, Mass Communications, Public Relations
Kent Reedy Kent Reedy's West Corporation Experience May 2007 - June 2007
Job Administrative Clerk at APR Consulting
Industry Internet
Experience
Robert Half / OfficeTeam August 2014 - October 2014
APR Consulting July 2013 - August 2013
Complete Web Business Solutions February 2013 - February 2013
Salvation Army December 2010 - December 2010
U.S. Census Bureau March 2010 - August 2010
OfficeTeam October 2006 - January 2009
Integrity Staffing October 2006 - December 2008
AppleOne April 2008 - May 2008
West Corporation May 2007 - June 2007
University of Nevada February 2007 - May 2007
Skills
Data Entry, Filing, Microsoft Excel, Microsoft Word, Microsoft Office, Spreadsheets, Databases
Education
University of Colorado Denver 1988 — 1992
B.A., Communications
Robert Half / OfficeTeam August 2014 - October 2014
APR Consulting July 2013 - August 2013
Complete Web Business Solutions February 2013 - February 2013
Salvation Army December 2010 - December 2010
U.S. Census Bureau March 2010 - August 2010
OfficeTeam October 2006 - January 2009
Integrity Staffing October 2006 - December 2008
AppleOne April 2008 - May 2008
West Corporation May 2007 - June 2007
University of Nevada February 2007 - May 2007
Skills
Data Entry, Filing, Microsoft Excel, Microsoft Word, Microsoft Office, Spreadsheets, Databases
Education
University of Colorado Denver 1988 — 1992
B.A., Communications
Kenneth Newton Kenneth Newton's West Corporation Experience August 2005 - December 2005
Job Quality Manager ILPEA Industries, Inc.
Industry Consumer Goods
Experience
Industrie Ilpea SpA September 2011 - Present
HFI, LLC. November 2009 - September 2011
White Tiger Printing April 2008 - November 2009
Banes & Noble Booksellers December 2005 - April 2008
Huntsville Chamber of Commerce January 2007 - May 2007
West Corporation August 2005 - December 2005
Movie Gallery October 2004 - May 2005
Skills
Product Development, Lean Manufacturing, Process Improvement, Kaizen, Problem Solving, Manufacturing, Leadership, 5S, Root Cause Analysis, Quality Assurance, Six Sigma, Quality System, Quality Management, ISO, Quality Auditing, Supplier Quality, PPAP, Visio, Microsoft Excel, Outlook, Operational Excellence
Education
University of Alabama in Huntsville 2004 — 2007
BSBA Marketing Management, Marketing, Lean Manufacturing
University of Alabama 2001 — 2002
Dance, Dance
Industrie Ilpea SpA September 2011 - Present
HFI, LLC. November 2009 - September 2011
White Tiger Printing April 2008 - November 2009
Banes & Noble Booksellers December 2005 - April 2008
Huntsville Chamber of Commerce January 2007 - May 2007
West Corporation August 2005 - December 2005
Movie Gallery October 2004 - May 2005
Skills
Product Development, Lean Manufacturing, Process Improvement, Kaizen, Problem Solving, Manufacturing, Leadership, 5S, Root Cause Analysis, Quality Assurance, Six Sigma, Quality System, Quality Management, ISO, Quality Auditing, Supplier Quality, PPAP, Visio, Microsoft Excel, Outlook, Operational Excellence
Education
University of Alabama in Huntsville 2004 — 2007
BSBA Marketing Management, Marketing, Lean Manufacturing
University of Alabama 2001 — 2002
Dance, Dance
Heather Wright Heather Wright's West Corporation Experience 2012 - 2013
Job Project Manager at Aetna
Industry Insurance
Experience
Aetna May 2015 - Present
Perrigo Company plc December 2013 - May 2015
West Corporation 2012 - 2013
West Corporation 2008 - 2012
Skills
Negotiation, PowerPoint, Outlook, Team Building, Project Management, Research, Budgets, Editing, Legal Research, Legal Writing, Executive Support, Legal Documents, Leadership, Team Leadership, Trademarks, Patents, Contract Management, Event Management
Education
University of Nebraska at Kearney 2001 — 2005
Bachelors of Science, Criminal Justice/Police Science, 3.76
Aetna May 2015 - Present
Perrigo Company plc December 2013 - May 2015
West Corporation 2012 - 2013
West Corporation 2008 - 2012
Skills
Negotiation, PowerPoint, Outlook, Team Building, Project Management, Research, Budgets, Editing, Legal Research, Legal Writing, Executive Support, Legal Documents, Leadership, Team Leadership, Trademarks, Patents, Contract Management, Event Management
Education
University of Nebraska at Kearney 2001 — 2005
Bachelors of Science, Criminal Justice/Police Science, 3.76
Nick Mastora Nick Mastora's West Corporation Experience 2013 - Present
Job Global Account Executive at West
Industry Telecommunications
Experience
West Corporation 2013 - Present
Enterprise Rent-A-Car January 2006 - January 2013
Education
University of Arizona 2001 — 2005
West Corporation 2013 - Present
Enterprise Rent-A-Car January 2006 - January 2013
Education
University of Arizona 2001 — 2005
Wes Woodard's West Corporation Experience September 2014 - December 2014
Job Dispatch/W & R Coordinator at Holland
Industry Transportation/Trucking/Railroad
Experience
Holland January 2015 - Present
West Corporation September 2014 - December 2014
R.E. Garrison Trucking, Inc. January 2014 - August 2014
U.S. Xpress Logistics February 2013 - January 2014
White Oak Transportation February 2011 - February 2013
Tennessee Valley Stone Group January 2009 - February 2011
Austin High School 2007 - 2011
Transportation and Logistical Services October 2008 - October 2010
R & R Truck Agency, LLC June 2005 - October 2010
R & R Truck Agency, LLC June 2005 - October 2009
Skills
Logistics Management, Sales, Customer Service, Public Relations, Trucking, Freight Brokerage, Dispatching, Human Resources, Interpersonal..., Logistics, Transportation, Freight, Management, Truckload, Transportation..., LTL, Team Building
Education
University of Alabama 2011 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
University of Alabama 1999 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Calhoun Community College 2000 — 2005
A.A.S, Business Administration and Management, General
Austin High School 1995 — 1999
Advanced High School Diploma
Holland January 2015 - Present
West Corporation September 2014 - December 2014
R.E. Garrison Trucking, Inc. January 2014 - August 2014
U.S. Xpress Logistics February 2013 - January 2014
White Oak Transportation February 2011 - February 2013
Tennessee Valley Stone Group January 2009 - February 2011
Austin High School 2007 - 2011
Transportation and Logistical Services October 2008 - October 2010
R & R Truck Agency, LLC June 2005 - October 2010
R & R Truck Agency, LLC June 2005 - October 2009
Skills
Logistics Management, Sales, Customer Service, Public Relations, Trucking, Freight Brokerage, Dispatching, Human Resources, Interpersonal..., Logistics, Transportation, Freight, Management, Truckload, Transportation..., LTL, Team Building
Education
University of Alabama 2011 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
University of Alabama 1999 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Calhoun Community College 2000 — 2005
A.A.S, Business Administration and Management, General
Austin High School 1995 — 1999
Advanced High School Diploma
Dinie Durosier Dinie Durosier's West Corporation Experience May 2011 - April 2012
Job Shift Manager
Industry Hospital & Health Care
Experience
Walgreens May 2014 - Present
Publix Super Markets October 2009 - November 2013
Ace Body Shop November 2012 - August 2013
West Corporation May 2011 - April 2012
Skills
Management, Sales Management, Customer Service, Inventory Management, Customer Satisfaction, Retail, Time Management, Merchandising, Sales, Customer Experience, Teamwork, Outlook, Call Centers, Leadership, Team Leadership, Microsoft Word, PowerPoint, Customer Retention, Microsoft Office
Education
University of Maryland University College 2009 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of West Florida 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Walgreens May 2014 - Present
Publix Super Markets October 2009 - November 2013
Ace Body Shop November 2012 - August 2013
West Corporation May 2011 - April 2012
Skills
Management, Sales Management, Customer Service, Inventory Management, Customer Satisfaction, Retail, Time Management, Merchandising, Sales, Customer Experience, Teamwork, Outlook, Call Centers, Leadership, Team Leadership, Microsoft Word, PowerPoint, Customer Retention, Microsoft Office
Education
University of Maryland University College 2009 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of West Florida 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eddie Marsh Jr's West Corporation Experience June 2000 - October 2004
Job Risk Mitigation Advisor at BBVA Compass
Industry Banking
Experience
BBVA Compass February 2015 - Present
Simple Helix May 2014 - January 2015
Instant Diagnostic Systems October 2012 - December 2013
EarthLink May 2012 - August 2012
DIRECTV October 2004 - April 2010
West Corporation June 2000 - October 2004
Skills
IEX Total View, Avaya, AS400 system, Collection Works, Stars, NICE Call Recording, Witness, STMS, RIO, Metasolv M6, BMC Remedy, ACSR, PeopleSoft, Spectrum, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Office 2007, Call Centers, Leadership, Quality Assurance, Training, Time Management, Management, Team Leadership, Process Scheduler, Customer Service, Resource Management, Workforce Management, Customer Experience, Troubleshooting, Customer Support, Technical Support, Customer Satisfaction, Data Entry, Telephone Skills, Employee Training, Analysis, Outlook, Spreadsheets, Forecasting, Telecommunications, Data Analysis, CRM, Interviews, Operations Management, Billing Systems, Cold Calling, Team Building, Hands-on Training
Education
University of Alabama in Huntsville 1992 — 1994
Music Education, Business Administration and Management, General
BBVA Compass February 2015 - Present
Simple Helix May 2014 - January 2015
Instant Diagnostic Systems October 2012 - December 2013
EarthLink May 2012 - August 2012
DIRECTV October 2004 - April 2010
West Corporation June 2000 - October 2004
Skills
IEX Total View, Avaya, AS400 system, Collection Works, Stars, NICE Call Recording, Witness, STMS, RIO, Metasolv M6, BMC Remedy, ACSR, PeopleSoft, Spectrum, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Office 2007, Call Centers, Leadership, Quality Assurance, Training, Time Management, Management, Team Leadership, Process Scheduler, Customer Service, Resource Management, Workforce Management, Customer Experience, Troubleshooting, Customer Support, Technical Support, Customer Satisfaction, Data Entry, Telephone Skills, Employee Training, Analysis, Outlook, Spreadsheets, Forecasting, Telecommunications, Data Analysis, CRM, Interviews, Operations Management, Billing Systems, Cold Calling, Team Building, Hands-on Training
Education
University of Alabama in Huntsville 1992 — 1994
Music Education, Business Administration and Management, General
Norvel A. Powell, Jr.'s West Corporation Experience July 2011 - May 2012
Job Claim Representative
Industry Insurance
Experience
State Farm March 2014 - Present
MAXIMUS December 2012 - February 2014
West Corporation July 2011 - May 2012
Emory Healthcare October 2006 - July 2011
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Call Center, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Access, Telephone Skills, Medical Terminology, Administrative..., Invoicing, Software Documentation, Clerical Skills, Medical Records, Process Improvement, Troubleshooting, PeopleSoft, Mac OS X, Windows 7, Windows Vista, Databases, Hospitals, Insurance, File Management, CPT, Healthcare, Administrative Work, Appointment Scheduling, Phone Etiquette, Receptionist Duties, Internet Explorer, Calendars, Windows, Computer Hardware, 10 Key, Filing, Microsoft Office 2007, HIPAA, Fax
Education
University of Missouri-Saint Louis
State Farm March 2014 - Present
MAXIMUS December 2012 - February 2014
West Corporation July 2011 - May 2012
Emory Healthcare October 2006 - July 2011
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Call Center, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Access, Telephone Skills, Medical Terminology, Administrative..., Invoicing, Software Documentation, Clerical Skills, Medical Records, Process Improvement, Troubleshooting, PeopleSoft, Mac OS X, Windows 7, Windows Vista, Databases, Hospitals, Insurance, File Management, CPT, Healthcare, Administrative Work, Appointment Scheduling, Phone Etiquette, Receptionist Duties, Internet Explorer, Calendars, Windows, Computer Hardware, 10 Key, Filing, Microsoft Office 2007, HIPAA, Fax
Education
University of Missouri-Saint Louis
Cortney Davis, CPA Cortney Davis, CPA's West Corporation Experience May 2011 - December 2011
Job Firm Administrator at Contryman Associates, P.C. And Contryman Wealth Advisors
Industry Accounting
Experience
Contryman Associates, P.C. September 2014 - Present
Shonsey and Associates December 2012 - September 2014
HDR May 2012 - July 2012
University of Nebraska at Omaha January 2012 - May 2012
West Corporation May 2011 - December 2011
Shadow Ridge Country Club May 2010 - August 2010
Skills
Internal Audit, QuickBooks, Accounting, Tax, Financial Analysis, Tax Preparation, Internal Controls, Financial Accounting, CPA, Financial Reporting, General Ledger
Education
University of Nebraska at Kearney 2012 — 2013
Non-Degree Seeking, 150 hour requirment for the CPA exam, Graduate
University of Nebraska at Omaha 2008 — 2012
Bachelor of Science, Business Administration-Accounting
Contryman Associates, P.C. September 2014 - Present
Shonsey and Associates December 2012 - September 2014
HDR May 2012 - July 2012
University of Nebraska at Omaha January 2012 - May 2012
West Corporation May 2011 - December 2011
Shadow Ridge Country Club May 2010 - August 2010
Skills
Internal Audit, QuickBooks, Accounting, Tax, Financial Analysis, Tax Preparation, Internal Controls, Financial Accounting, CPA, Financial Reporting, General Ledger
Education
University of Nebraska at Kearney 2012 — 2013
Non-Degree Seeking, 150 hour requirment for the CPA exam, Graduate
University of Nebraska at Omaha 2008 — 2012
Bachelor of Science, Business Administration-Accounting
Ladonna Morgan's West Corporation Experience April 2000 - November 2007
Job EasTex Tower
Industry Telecommunications
Experience
EasTex Tower, Inc. June 2015 - Present
MUTI - Sabre Industries Telecom Services July 2013 - March 2015
Cox Communications November 2007 - 2013
West Corporation April 2000 - November 2007
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Access, Project Planning, Account Management, Process Improvement, Program Management, Wireless, Project Management, Strategic Planning, Troubleshooting, Cross-functional Team..., Vendor Management, Team Leadership, Telecommunications, VoIP, Broadband
Education
University of Oklahoma 2014 — 2017
Master's degree, Human Relations
University of Central Oklahoma 2008 — 2012
BS, Psychology
EasTex Tower, Inc. June 2015 - Present
MUTI - Sabre Industries Telecom Services July 2013 - March 2015
Cox Communications November 2007 - 2013
West Corporation April 2000 - November 2007
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Access, Project Planning, Account Management, Process Improvement, Program Management, Wireless, Project Management, Strategic Planning, Troubleshooting, Cross-functional Team..., Vendor Management, Team Leadership, Telecommunications, VoIP, Broadband
Education
University of Oklahoma 2014 — 2017
Master's degree, Human Relations
University of Central Oklahoma 2008 — 2012
BS, Psychology
Beverly Carlson Beverly Carlson's West Corporation Experience June 2009 - May 2010
Job Division Director, Information Security
Industry Telecommunications
Experience
West Interactive April 2014 - Present
Nelnet June 2010 - September 2013
West Corporation June 2009 - May 2010
KPMG LLP October 2007 - March 2009
KPMG LLP August 2003 - October 2007
KPMG LLP July 2002 - August 2003
Arthur Anderson 2002 - 2002
US Army February 1999 - June 2000
US Army January 1996 - February 1999
Skills
IT Audit, Sarbanes-Oxley Act, Internal Audit, Internal Controls, Enterprise Risk..., Risk Management, CISA, SSAE16, FISCAM, Security Audits, Physical Security, Security Clearance, Disaster Recovery, NIST 800-53, Risk Assessment, Auditing, SAS70, Vendor Management, Financial Reporting, SSAE 16, Business Process, Training, Security, Financial Analysis, Data Center, Project Management, Operational Risk, IT Risk Management, Financial Risk, Information Technology, PCI DSS, Sarbanes-Oxley, Business Continuity..., SOX 404, ISO 27001, External Audit, Information Security..., Governance, Business Continuity, COBIT
Education
University of Nebraska at Omaha 2000 — 2002
Bachelor of Science, Business Administration
University of Jamestown 1993 — 1995
Worland High School
West Interactive April 2014 - Present
Nelnet June 2010 - September 2013
West Corporation June 2009 - May 2010
KPMG LLP October 2007 - March 2009
KPMG LLP August 2003 - October 2007
KPMG LLP July 2002 - August 2003
Arthur Anderson 2002 - 2002
US Army February 1999 - June 2000
US Army January 1996 - February 1999
Skills
IT Audit, Sarbanes-Oxley Act, Internal Audit, Internal Controls, Enterprise Risk..., Risk Management, CISA, SSAE16, FISCAM, Security Audits, Physical Security, Security Clearance, Disaster Recovery, NIST 800-53, Risk Assessment, Auditing, SAS70, Vendor Management, Financial Reporting, SSAE 16, Business Process, Training, Security, Financial Analysis, Data Center, Project Management, Operational Risk, IT Risk Management, Financial Risk, Information Technology, PCI DSS, Sarbanes-Oxley, Business Continuity..., SOX 404, ISO 27001, External Audit, Information Security..., Governance, Business Continuity, COBIT
Education
University of Nebraska at Omaha 2000 — 2002
Bachelor of Science, Business Administration
University of Jamestown 1993 — 1995
Worland High School
Bill Delehant Bill Delehant's West Corporation Experience December 2007 - January 2009
Job Video Production Manager
Industry Marketing and Advertising
Experience
Pearson North America October 2012 - Present
Windstream Communications April 2012 - October 2012
Hallmark Channel July 2011 - September 2011
Just Cause Productions July 2011 - September 2011
West Corporation December 2007 - January 2009
Skills
Video Production, Customer Service, Copy Editing, Social Media, Project Management, Film, Cross-functional Team..., Management, Journalism, Telecommunications, Troubleshooting, Video, Public Relations, Editing, Time Management, Blogging, Creative Writing, Digital Media, Copywriting, Press Releases, Marketing, Social Networking, Social Media Marketing, Facebook, Marketing Communications, Media Relations, Television, Film Production, Adobe Creative Suite, Creative Direction
Education
University of Iowa 2004 — 2010
BS, Journalism and Mass Communication
University of Iowa 2004 — 2007
Bachelor of Arts (B.A.), History
University of Nebraska-Lincoln
Pearson North America October 2012 - Present
Windstream Communications April 2012 - October 2012
Hallmark Channel July 2011 - September 2011
Just Cause Productions July 2011 - September 2011
West Corporation December 2007 - January 2009
Skills
Video Production, Customer Service, Copy Editing, Social Media, Project Management, Film, Cross-functional Team..., Management, Journalism, Telecommunications, Troubleshooting, Video, Public Relations, Editing, Time Management, Blogging, Creative Writing, Digital Media, Copywriting, Press Releases, Marketing, Social Networking, Social Media Marketing, Facebook, Marketing Communications, Media Relations, Television, Film Production, Adobe Creative Suite, Creative Direction
Education
University of Iowa 2004 — 2010
BS, Journalism and Mass Communication
University of Iowa 2004 — 2007
Bachelor of Arts (B.A.), History
University of Nebraska-Lincoln
Ali Page's West Corporation Experience September 2004 - June 2010
Job Delivery Specialist Intern at Acxiom
Industry Information Technology and Services
Experience
Acxiom October 2012 - Present
West Corporation September 2004 - June 2010
Shoe Carnival April 2003 - June 2005
Skills
Microsoft Excel, Microsoft Office, SharePoint, Avid, Nexus, UltraEdit, Management
Education
University of Central Arkansas 2010 — 2015
Bachelor of Arts (BA), Economics/International Trade
Acxiom October 2012 - Present
West Corporation September 2004 - June 2010
Shoe Carnival April 2003 - June 2005
Skills
Microsoft Excel, Microsoft Office, SharePoint, Avid, Nexus, UltraEdit, Management
Education
University of Central Arkansas 2010 — 2015
Bachelor of Arts (BA), Economics/International Trade
DoMonique Mitchell's West Corporation Experience December 2009 - May 2010
Job TMobile Retail Sales Representative
Industry Telecommunications
Experience
T-Mobile August 2010 - Present
NACEE May 2010 - July 2010
West Corporation December 2009 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Windows, Outlook, Time Management, Data Entry, Social Media, Public Speaking
Education
University of Alabama 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Management
T-Mobile August 2010 - Present
NACEE May 2010 - July 2010
West Corporation December 2009 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Windows, Outlook, Time Management, Data Entry, Social Media, Public Speaking
Education
University of Alabama 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Management
Herman Romero Herman Romero's West Corporation Experience April 2014 - Present
Job Enterprise Data Center Supervisor for West Corporation
Industry Information Technology and Services
Experience
West Corporation April 2014 - Present
ITT Technicial Institute June 2008 - June 2010
ITT Technical Institute 2008 - 2010
Avaya June 1972 - August 2005
Avaya Corporate Network June 1972 - August 2005
Avaya June 1972 - August 2005
Workforce Boulder County 2000 - 2005
Workforce Boulder County 2000 - 2005
Commication Workers of America Local 7717 1991 - 2005
Skills
Networking, Operating Systems, Software Installation, Security, Wireless, Cabling, Windows, Linux, Training, Avaya, Leadership, Voice Mail, Access, Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Databases, Active Directory, Hardware, Switches, Servers, Telecommunications, Routers, Data Center, Visio, SharePoint, Cisco Technologies
Education
ITT Technical Institute 2008 — 2010
Associates, Computer Network Systems
ITT-Technical Institute 2008 — 2010
Associate of Applied Science degree, IT; Computer Network Systems
University of Colorado at Boulder 1970 — 1972
none, English
West Corporation April 2014 - Present
ITT Technicial Institute June 2008 - June 2010
ITT Technical Institute 2008 - 2010
Avaya June 1972 - August 2005
Avaya Corporate Network June 1972 - August 2005
Avaya June 1972 - August 2005
Workforce Boulder County 2000 - 2005
Workforce Boulder County 2000 - 2005
Commication Workers of America Local 7717 1991 - 2005
Skills
Networking, Operating Systems, Software Installation, Security, Wireless, Cabling, Windows, Linux, Training, Avaya, Leadership, Voice Mail, Access, Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Databases, Active Directory, Hardware, Switches, Servers, Telecommunications, Routers, Data Center, Visio, SharePoint, Cisco Technologies
Education
ITT Technical Institute 2008 — 2010
Associates, Computer Network Systems
ITT-Technical Institute 2008 — 2010
Associate of Applied Science degree, IT; Computer Network Systems
University of Colorado at Boulder 1970 — 1972
none, English
Veyonka Owens Veyonka Owens's West Corporation Experience November 2014 - Present
Job Recent Graduate of The University of Alabama
Industry Law Enforcement
Experience
West Corporation November 2014 - Present
Target November 2012 - October 2014
Indian Rivers Mental Health Center July 2012 - November 2012
CEC Entertainment November 2008 - April 2011
Skills
Spanish: spoken and..., Computer: Windows 7,..., Typing: 60words/min, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Leadership, Data Entry, Research, Time Management, Management, Social Services
Education
University of Alabama 2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections
West Corporation November 2014 - Present
Target November 2012 - October 2014
Indian Rivers Mental Health Center July 2012 - November 2012
CEC Entertainment November 2008 - April 2011
Skills
Spanish: spoken and..., Computer: Windows 7,..., Typing: 60words/min, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Leadership, Data Entry, Research, Time Management, Management, Social Services
Education
University of Alabama 2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Matthew Pajunen's West Corporation Experience September 2013 - May 2015
Job Analyst 3, Forecasting & Analysis at Comcast Cable
Industry Financial Services
Experience
Comcast Cable May 2015 - Present
West Corporation September 2013 - May 2015
West Corporation June 2012 - September 2013
TD Ameritrade September 2011 - May 2012
Hy Vee May 2008 - September 2011
Skills
Customer Service, Data Analysis, Process Improvement, Workforce Management, Microsoft Office, Call Centers, Account Management, Research, Consulting, Forecasting, Creative Problem Solving, eWFM, Business Analysis, Capacity Planning, Scheduling, Team Work
Education
University of Iowa 2007 — 2011
Bachelor of Arts (B.A.), Economics
Comcast Cable May 2015 - Present
West Corporation September 2013 - May 2015
West Corporation June 2012 - September 2013
TD Ameritrade September 2011 - May 2012
Hy Vee May 2008 - September 2011
Skills
Customer Service, Data Analysis, Process Improvement, Workforce Management, Microsoft Office, Call Centers, Account Management, Research, Consulting, Forecasting, Creative Problem Solving, eWFM, Business Analysis, Capacity Planning, Scheduling, Team Work
Education
University of Iowa 2007 — 2011
Bachelor of Arts (B.A.), Economics
Carol Thomason's West Corporation Experience June 2010 - September 2011
Job Senior Learning Facilitator at LGTEK
Industry Government Relations
Experience
LG-TEK 2014 - Present
Securitas Critical Infrastructure Services (SCIS) June 2013 - August 2014
Northrop Grumman Corporation September 2012 - March 2014
Travel Destinations Management Group September 2011 - February 2012
West Corporation June 2010 - September 2011
Atlantic Southeast Airlines October 2006 - August 2007
Travel Management Partners December 2005 - September 2006
Atlantic Southeast Airlines June 2002 - December 2003
Travel Management Partners October 2000 - April 2002
Skills
Customer Service, Corporate Travel, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Security, Security Clearance, Active TS/SCI Clearance, Administrative Work, Software Documentation, System Administration, Human Resources, Troubleshooting, Travel Management, Information Assurance, DoD, Government, Training, Security+, Intelligence, Government Contracting
Education
University of Maryland University College
Bachelor’s Degree, Management Information Systems, General, 3.5 GPA
LG-TEK 2014 - Present
Securitas Critical Infrastructure Services (SCIS) June 2013 - August 2014
Northrop Grumman Corporation September 2012 - March 2014
Travel Destinations Management Group September 2011 - February 2012
West Corporation June 2010 - September 2011
Atlantic Southeast Airlines October 2006 - August 2007
Travel Management Partners December 2005 - September 2006
Atlantic Southeast Airlines June 2002 - December 2003
Travel Management Partners October 2000 - April 2002
Skills
Customer Service, Corporate Travel, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Security, Security Clearance, Active TS/SCI Clearance, Administrative Work, Software Documentation, System Administration, Human Resources, Troubleshooting, Travel Management, Information Assurance, DoD, Government, Training, Security+, Intelligence, Government Contracting
Education
University of Maryland University College
Bachelor’s Degree, Management Information Systems, General, 3.5 GPA
Cassandra Cherveny's West Corporation Experience August 2014 - March 2015
Job Carlson School of Management, MAHRIR Candidate 2017
Industry Higher Education
Experience
BizFilings by CT March 2015 - May 2015
West Corporation August 2014 - March 2015
Kid's Depot Childcare December 2013 - August 2014
World Affairs Seminar June 2007 - June 2014
Lifetouch July 2013 - October 2013
Julie Rohr Academy September 2012 - June 2013
Buffalo Wild Wings September 2011 - August 2012
Next Generation School Early Education August 2010 - July 2011
Skills
Leadership, Data Driven Instruction, Goal-oriented..., Data Management, Customer Service, Microsoft Office, Communication Skills, Child Development, Communication, Research, Social Media, Social Networking
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor of Science (BS), Elementary Education and Teaching
University of Minnesota - Carlson School of Management 2015 — 2017
Master’s Degree, Human Resources and Industrial Relations
BizFilings by CT March 2015 - May 2015
West Corporation August 2014 - March 2015
Kid's Depot Childcare December 2013 - August 2014
World Affairs Seminar June 2007 - June 2014
Lifetouch July 2013 - October 2013
Julie Rohr Academy September 2012 - June 2013
Buffalo Wild Wings September 2011 - August 2012
Next Generation School Early Education August 2010 - July 2011
Skills
Leadership, Data Driven Instruction, Goal-oriented..., Data Management, Customer Service, Microsoft Office, Communication Skills, Child Development, Communication, Research, Social Media, Social Networking
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor of Science (BS), Elementary Education and Teaching
University of Minnesota - Carlson School of Management 2015 — 2017
Master’s Degree, Human Resources and Industrial Relations
Scott Graf Scott Graf's West Corporation Experience February 2010 - June 2012
Job Experienced Account Executive in Sales and Marketing, Real Estate Appraiser with Management and Owner Experience
Industry Real Estate
Experience
Chris Myers AutoMall August 2012 - December 2012
West Corporation February 2010 - June 2012
Graf Consulting, LLC November 2008 - February 2010
Appraisal and Consultant Group January 2001 - November 2008
William B. Hankins Appraisal Service June 1999 - December 2000
Skills
Real Estate, Foreclosures, REO, Condos, Single Family Homes, Appraisals, Account Management, Microsoft Office, Sales Management, Salesforce.com, Sales, Customer Service, Process Improvement, Team Building, Territory Development, Leadership, Microsoft Excel, Marketing, Management, Strategic Planning, New Business Development, Loans, Selling, Time Management, Training
Education
University of Montevallo 1994 — 1999
BBA, Business
Bessemer Academy 1987 — 1993
High School Diploma, Advanced Academics
Chris Myers AutoMall August 2012 - December 2012
West Corporation February 2010 - June 2012
Graf Consulting, LLC November 2008 - February 2010
Appraisal and Consultant Group January 2001 - November 2008
William B. Hankins Appraisal Service June 1999 - December 2000
Skills
Real Estate, Foreclosures, REO, Condos, Single Family Homes, Appraisals, Account Management, Microsoft Office, Sales Management, Salesforce.com, Sales, Customer Service, Process Improvement, Team Building, Territory Development, Leadership, Microsoft Excel, Marketing, Management, Strategic Planning, New Business Development, Loans, Selling, Time Management, Training
Education
University of Montevallo 1994 — 1999
BBA, Business
Bessemer Academy 1987 — 1993
High School Diploma, Advanced Academics
Edmond Cassidy Edmond Cassidy's West Corporation Experience May 2014 - Present
Job Regional Sales Team Lead at West IP Communications
Industry Information Technology and Services
Experience
West Corporation May 2014 - Present
West Corporation March 2013 - May 2014
West Corporation December 2011 - March 2013
West Corporation August 2011 - December 2011
West Corporation January 2011 - August 2011
Sears Holdings Corporation August 2009 - August 2010
Tucson Realty and Trust Co. January 2009 - May 2009
Skills
Unified Communications, Salesforce.com, Sales Presentations, Sales Process, SaaS, UCaaS, Cloud Computing, Strategic Partnerships, Solution Selling, Cisco HCS, Enterprise Technology..., Team Building, Cisco Technologies, MPLS Networking, LAN-WAN, VoIP, Cloud Applications, WebEx, Consultative Selling, Webcasting, IT Sales, CRM, Direct Sales, Customer Relationship..., Product Demonstration, Persuasive Communication, Negotiation, Enterprise Account..., Objection Handling, Sales Prospecting, New Business Development, Value Proposition, Technical Product Sales, Cross Selling, Leadership Development, Associate Development, Team Motivator, Time Management, Decision Making, Collaborative Problem..., Conflict Management, Self-Motivation, Self Management, Multitasking, Interpersonal..., Web Collaboration, Telecommunications, Channel Partners, Sales Operations, Managed Services
Education
University of Arizona 2005 — 2009
Bachelor of Science, Regional Development
St. Ignatius College Prep
West Corporation May 2014 - Present
West Corporation March 2013 - May 2014
West Corporation December 2011 - March 2013
West Corporation August 2011 - December 2011
West Corporation January 2011 - August 2011
Sears Holdings Corporation August 2009 - August 2010
Tucson Realty and Trust Co. January 2009 - May 2009
Skills
Unified Communications, Salesforce.com, Sales Presentations, Sales Process, SaaS, UCaaS, Cloud Computing, Strategic Partnerships, Solution Selling, Cisco HCS, Enterprise Technology..., Team Building, Cisco Technologies, MPLS Networking, LAN-WAN, VoIP, Cloud Applications, WebEx, Consultative Selling, Webcasting, IT Sales, CRM, Direct Sales, Customer Relationship..., Product Demonstration, Persuasive Communication, Negotiation, Enterprise Account..., Objection Handling, Sales Prospecting, New Business Development, Value Proposition, Technical Product Sales, Cross Selling, Leadership Development, Associate Development, Team Motivator, Time Management, Decision Making, Collaborative Problem..., Conflict Management, Self-Motivation, Self Management, Multitasking, Interpersonal..., Web Collaboration, Telecommunications, Channel Partners, Sales Operations, Managed Services
Education
University of Arizona 2005 — 2009
Bachelor of Science, Regional Development
St. Ignatius College Prep
Patrick Turner Patrick Turner's West Corporation Experience March 2004 - August 2004
Job Problem Solver | Change Agent | New Business Development Guru
Industry Information Services
Experience
Iron Mountain Information Management September 2004 - Present
West Corporation March 2004 - August 2004
Wellbridge Corporation June 2002 - March 2004
Sprint July 2000 - January 2002
Sprint January 1999 - June 2000
Skills
Consultative Selling, Salesforce.com, Solution Selling, Account Management, Contract Negotiations, Enterprise Content..., Enterprise Software, Enterprise Risk..., Cloud Computing, Contract Negotiation, Selling, Cross-functional Team..., Organizational Culture, Entrepreneurship, Brand Management, Maintaining Strong..., Quantitative Analytics, International Business, Legal Compliance, Project Management, Customer Retention, Sales Management, Professional Services, Management, Direct Sales, New Business Development, Sales Process, B2B, Cold Calling, SaaS, Business Development, CRM, Sales Operations, Strategic Partnerships, Sales, Sales Presentations, Business Process, Marketing Strategy, Marketing, Lead Generation, Operations Management, Negotiation, Channel Partners, Key Account Management, P&L Management, Software Industry, Sales Enablement, Managed Services, Product Marketing, Competitive Analysis
Education
University of Colorado at Denver 2008 — 2012
MBA, Business, Dean's List
University of Missouri - Trulaske Business School 1994 — 1998
BSBA, Marketing
Iron Mountain Information Management September 2004 - Present
West Corporation March 2004 - August 2004
Wellbridge Corporation June 2002 - March 2004
Sprint July 2000 - January 2002
Sprint January 1999 - June 2000
Skills
Consultative Selling, Salesforce.com, Solution Selling, Account Management, Contract Negotiations, Enterprise Content..., Enterprise Software, Enterprise Risk..., Cloud Computing, Contract Negotiation, Selling, Cross-functional Team..., Organizational Culture, Entrepreneurship, Brand Management, Maintaining Strong..., Quantitative Analytics, International Business, Legal Compliance, Project Management, Customer Retention, Sales Management, Professional Services, Management, Direct Sales, New Business Development, Sales Process, B2B, Cold Calling, SaaS, Business Development, CRM, Sales Operations, Strategic Partnerships, Sales, Sales Presentations, Business Process, Marketing Strategy, Marketing, Lead Generation, Operations Management, Negotiation, Channel Partners, Key Account Management, P&L Management, Software Industry, Sales Enablement, Managed Services, Product Marketing, Competitive Analysis
Education
University of Colorado at Denver 2008 — 2012
MBA, Business, Dean's List
University of Missouri - Trulaske Business School 1994 — 1998
BSBA, Marketing
Eric McHargue's West Corporation Experience February 2015 - Present
Job Client Services Coordinator at West Corporation
Industry Marketing and Advertising
Experience
West Corporation February 2015 - Present
The Commercial Appeal June 2012 - June 2014
Skills
Online Advertising, Advertising, Digital Media, Marketing Communications, Social Media Marketing, Social Media, Facebook, Marketing Strategy, Digital Marketing, Newspaper, Marketing, Microsoft Office, Public Relations, Social Networking, Strategic Communications, PowerPoint, Photoshop, Salesforce.com, Editing, Editorial, Google Analytics, DoubleClick, Media Buying, SEM, Microsoft Excel, Microsoft Word, Leadership, Email Marketing, Customer Service
Education
University of Alabama 2007 — 2011
Bachelor of Science, Marketing
Springwood School 1996 — 2007
4.0+
West Corporation February 2015 - Present
The Commercial Appeal June 2012 - June 2014
Skills
Online Advertising, Advertising, Digital Media, Marketing Communications, Social Media Marketing, Social Media, Facebook, Marketing Strategy, Digital Marketing, Newspaper, Marketing, Microsoft Office, Public Relations, Social Networking, Strategic Communications, PowerPoint, Photoshop, Salesforce.com, Editing, Editorial, Google Analytics, DoubleClick, Media Buying, SEM, Microsoft Excel, Microsoft Word, Leadership, Email Marketing, Customer Service
Education
University of Alabama 2007 — 2011
Bachelor of Science, Marketing
Springwood School 1996 — 2007
4.0+
Alexis Hardy Alexis Hardy's West Corporation Experience March 2008 - January 2011
Job Financial Services Professional
Industry Financial Services
Experience
Oak Tree Financial Services October 2012 - Present
Oaktree Financial Services Limited 2012 - Present
McDonald's Corporation April 2011 - September 2012
McDonald’s April 2011 - September 2012
West Corporation March 2008 - January 2011
West Corporation March 2008 - January 2011
Skills
Microsoft Office, Call Center, Customer Satisfaction, Social Networking, Customer Service, Fax, Leadership, Spreadsheets, Data Entry, Time Management, Call Centers, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Research, Leadership Development, Program Management, Sales, Management, Team Building, Outlook, Access
Education
University of Alabama in Huntsville 2006 — 2013
University of Alabama
BSBA, Finance; Investments; Huntsville
Oak Tree Financial Services October 2012 - Present
Oaktree Financial Services Limited 2012 - Present
McDonald's Corporation April 2011 - September 2012
McDonald’s April 2011 - September 2012
West Corporation March 2008 - January 2011
West Corporation March 2008 - January 2011
Skills
Microsoft Office, Call Center, Customer Satisfaction, Social Networking, Customer Service, Fax, Leadership, Spreadsheets, Data Entry, Time Management, Call Centers, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Research, Leadership Development, Program Management, Sales, Management, Team Building, Outlook, Access
Education
University of Alabama in Huntsville 2006 — 2013
University of Alabama
BSBA, Finance; Investments; Huntsville
Ryan Palu Ryan Palu's West Corporation Experience May 2009 - September 2009
Job Production Line Supervisor at Eaton Corporation
Industry Printing
Experience
Eaton Corporation May 2012 - Present
Bob's Liquor Store July 2011 - May 2012
LIPS Printing September 2009 - May 2012
West Corporation May 2009 - September 2009
inTouch Communications May 2007 - May 2009
Skills
Customer Service, Excel, Customer Relations, Microsoft Office, Event Planning, Account Management, Leadership, Graphic Design, Marketing, Microsoft Excel, New Business Development, Sales, Sales Management, Team Building, Social Media Marketing
Education
University of Nebraska at Kearney 1998 — 2004
BFA, Visual Communications and Design
Eaton Corporation May 2012 - Present
Bob's Liquor Store July 2011 - May 2012
LIPS Printing September 2009 - May 2012
West Corporation May 2009 - September 2009
inTouch Communications May 2007 - May 2009
Skills
Customer Service, Excel, Customer Relations, Microsoft Office, Event Planning, Account Management, Leadership, Graphic Design, Marketing, Microsoft Excel, New Business Development, Sales, Sales Management, Team Building, Social Media Marketing
Education
University of Nebraska at Kearney 1998 — 2004
BFA, Visual Communications and Design
Paul Pluhacek Paul Pluhacek's West Corporation Experience January 1990 - October 1993
Job Sr. Director Workforce Management at Ebay
Industry Outsourcing/Offshoring
Experience
eBay Inc April 2012 - Present
Staples April 2010 - April 2012
Personal Performance Institute, LLC April 2007 - April 2010
Convergys March 2000 - April 2007
SITEL February 1997 - March 2000
SITEL September 1995 - February 1997
Omaha Fixture International October 1993 - September 1995
West Corporation January 1990 - October 1993
West Corporation February 1987 - January 1990
WATS Marketing January 1985 - February 1987
Education
University of Denver 1982 — 1986
Business Administration
Mount Michael Benedictine 1978 — 1982
eBay Inc April 2012 - Present
Staples April 2010 - April 2012
Personal Performance Institute, LLC April 2007 - April 2010
Convergys March 2000 - April 2007
SITEL February 1997 - March 2000
SITEL September 1995 - February 1997
Omaha Fixture International October 1993 - September 1995
West Corporation January 1990 - October 1993
West Corporation February 1987 - January 1990
WATS Marketing January 1985 - February 1987
Education
University of Denver 1982 — 1986
Business Administration
Mount Michael Benedictine 1978 — 1982
Don Shennum Don Shennum's West Corporation Experience January 2005 - August 2006
Job I.T. Project Manager
Industry Information Services
Experience
Central Washington Hospital August 2015 - Present
Central Washington Hospital March 2014 - Present
Wenatchee Valley Technical Skills Center August 2012 - February 2014
Union Pacific Railroad August 2006 - September 2012
West Corporation January 2005 - August 2006
Kellwood Company January 2002 - January 2005
Skills
Integration, Business Analysis, Project Management, SQL, Strategic Planning, Analysis, Change Management, Access, Budgets, Team Building, Business Process..., Software Documentation, SDLC, SOA, Supply Chain Management, Disaster Recovery, White Box Testing, Black Box Testing, Python, C++, MySQL, Management Consulting, Program Management, Management, Networking, Business Intelligence, Vendor Management, Data Analysis, Leadership, Process Improvement, Cross-functional Team..., Databases, Analytics
Education
University of California, Berkeley 1989 — 1993
B.A., English
Central Washington Hospital August 2015 - Present
Central Washington Hospital March 2014 - Present
Wenatchee Valley Technical Skills Center August 2012 - February 2014
Union Pacific Railroad August 2006 - September 2012
West Corporation January 2005 - August 2006
Kellwood Company January 2002 - January 2005
Skills
Integration, Business Analysis, Project Management, SQL, Strategic Planning, Analysis, Change Management, Access, Budgets, Team Building, Business Process..., Software Documentation, SDLC, SOA, Supply Chain Management, Disaster Recovery, White Box Testing, Black Box Testing, Python, C++, MySQL, Management Consulting, Program Management, Management, Networking, Business Intelligence, Vendor Management, Data Analysis, Leadership, Process Improvement, Cross-functional Team..., Databases, Analytics
Education
University of California, Berkeley 1989 — 1993
B.A., English
Richard Noordam's West Corporation Experience August 1997 — March 2006
Job Database Administrator and Software Developer at Community Colleges of Spokane
Industry Computer Software
Experience
Community Colleges of Spokane June 2008 — Present
NoorTech Creations March 2006 — June 2008
West Corporation August 1997 — March 2006
Skills
Pornography, SQL, Databases, Microsoft SQL Server, Linux, Access, Java, Business Intelligence, Data Analysis, Unix, Perl, PHP, Windows Server, XML, Programming, HTML, Windows, MySQL, Android Development, Visual Studio, C#, Software Development, Web Development, JavaScript, CSS, Android, Visio, Eclipse, Troubleshooting, Software Engineering
Education
University of Idaho 1987 — 1997
No Degree
Community Colleges of Spokane June 2008 — Present
NoorTech Creations March 2006 — June 2008
West Corporation August 1997 — March 2006
Skills
Pornography, SQL, Databases, Microsoft SQL Server, Linux, Access, Java, Business Intelligence, Data Analysis, Unix, Perl, PHP, Windows Server, XML, Programming, HTML, Windows, MySQL, Android Development, Visual Studio, C#, Software Development, Web Development, JavaScript, CSS, Android, Visio, Eclipse, Troubleshooting, Software Engineering
Education
University of Idaho 1987 — 1997
No Degree
Brian Dodson's West Corporation Experience February 2008 - August 2012
Job
Industry Information Services
Experience
CVS Health July 2014 - Present
CVS Caremark Corporation September 2013 - July 2014
CVS Caremark Corporation October 2012 - September 2013
West Corporation February 2008 - August 2012
West Interactive June 2005 - February 2008
West Interactive March 2004 - June 2005
West Interactive March 2003 - March 2004
West Interactive June 2002 - March 2003
VistaCare January 2001 - March 2002
Caremark July 1993 - January 2001
Skills
Vendor Management, SDLC, Call Center, IVR, Process Improvement, Business Analysis, Program Management, IT Management, Project Management, IT Strategy, Disaster Recovery, Integration, Data Center, Telecommunications, Management, PMP, Call Centers, Project Portfolio..., CRM, Enterprise Architecture, Business Intelligence
Education
University of Phoenix 1998 — 2000
MBA
University of Nebraska at Kearney 1984 — 1989
BS
CVS Health July 2014 - Present
CVS Caremark Corporation September 2013 - July 2014
CVS Caremark Corporation October 2012 - September 2013
West Corporation February 2008 - August 2012
West Interactive June 2005 - February 2008
West Interactive March 2004 - June 2005
West Interactive March 2003 - March 2004
West Interactive June 2002 - March 2003
VistaCare January 2001 - March 2002
Caremark July 1993 - January 2001
Skills
Vendor Management, SDLC, Call Center, IVR, Process Improvement, Business Analysis, Program Management, IT Management, Project Management, IT Strategy, Disaster Recovery, Integration, Data Center, Telecommunications, Management, PMP, Call Centers, Project Portfolio..., CRM, Enterprise Architecture, Business Intelligence
Education
University of Phoenix 1998 — 2000
MBA
University of Nebraska at Kearney 1984 — 1989
BS
Gerald McCobb's West Corporation Experience July 2011 - Present
Job
Industry Information Technology and Services
Experience
West Corporation July 2011 - Present
Openstream April 2008 - June 2011
IBM September 2001 - April 2008
Mercator (now IBM) December 2000 - September 2001
Skills
JavaScript, Eclipse, XML, Java, Perl, MySQL, JUnit, JSP, UML, Linux, Web Applications, SQL, Servlets, C++, C, PHP, XHTML, Swing, XSL, XPath, Agile Methodologies, Mobile Applications, Databases, Software Design, Microsoft SQL Server
Education
University of Miami 1991 — 1993
MS
University of Florida 1987 — 1990
BS
American School In Japan
High School
West Corporation July 2011 - Present
Openstream April 2008 - June 2011
IBM September 2001 - April 2008
Mercator (now IBM) December 2000 - September 2001
Skills
JavaScript, Eclipse, XML, Java, Perl, MySQL, JUnit, JSP, UML, Linux, Web Applications, SQL, Servlets, C++, C, PHP, XHTML, Swing, XSL, XPath, Agile Methodologies, Mobile Applications, Databases, Software Design, Microsoft SQL Server
Education
University of Miami 1991 — 1993
MS
University of Florida 1987 — 1990
BS
American School In Japan
High School
James (Jimmy) Victor's West Corporation Experience June 2003 - Present
Job Training Development Coordinator at West Corporation
Industry E-Learning
Experience
West Corporation June 2003 - Present
West Interactive Corp. 2003 - 2004
Skills
Call Center, Vendor Management, IVR, Customer Satisfaction, Process Improvement, Telecommunications, Training, Troubleshooting, Account Management, Instructional Design, Captivate, Team Building, Customer Retention, Customer Service, Project Management, Microsoft Office, Product Management, Outlook, Coaching, Leadership, Call Centers, Team Leadership
Education
University of Nebraska at Kearney 1997 — 2001
Axtell 1993 — 1997
West Corporation June 2003 - Present
West Interactive Corp. 2003 - 2004
Skills
Call Center, Vendor Management, IVR, Customer Satisfaction, Process Improvement, Telecommunications, Training, Troubleshooting, Account Management, Instructional Design, Captivate, Team Building, Customer Retention, Customer Service, Project Management, Microsoft Office, Product Management, Outlook, Coaching, Leadership, Call Centers, Team Leadership
Education
University of Nebraska at Kearney 1997 — 2001
Axtell 1993 — 1997
Dilip Kumar Narayanaswamy's West Corporation Experience Systems EngineerWest Interactive Corporation2004 - Present
Job Systems Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation Systems EngineerWest Interactive Corporation2004 - Present
Education
University of Madras 1991 — 1994
West Corporation Systems EngineerWest Interactive Corporation2004 - Present
Education
University of Madras 1991 — 1994
Nicholas Durow's West Corporation Experience December 2003 - February 2006
Job HR Service Center Representative at TD Ameritrade
Industry Human Resources
Experience
TD Ameritrade November 2011 - Present
ConAgra Foods August 2010 - November 2011
ConAgra Foods November 2009 - July 2010
ConAgra Foods, Inc. February 2006 - December 2009
West Corporation December 2003 - February 2006
Omnium Worldwide May 2002 - January 2003
Skills
PeopleSoft
Education
University of Nebraska at Omaha 1999 — 2002
Bachelor of Science (BS), Management Information Systems
University of Iowa 1997 — 1999
Skutt Catholic High School 1993 — 1997
High School Degree
TD Ameritrade November 2011 - Present
ConAgra Foods August 2010 - November 2011
ConAgra Foods November 2009 - July 2010
ConAgra Foods, Inc. February 2006 - December 2009
West Corporation December 2003 - February 2006
Omnium Worldwide May 2002 - January 2003
Skills
PeopleSoft
Education
University of Nebraska at Omaha 1999 — 2002
Bachelor of Science (BS), Management Information Systems
University of Iowa 1997 — 1999
Skutt Catholic High School 1993 — 1997
High School Degree
Eric Suess's West Corporation Experience September 2008 - May 2010
Job Network Engineer
Industry Internet
Experience
ITEC Contracting 2010 - Present
West Corporation September 2008 - May 2010
University of Maryland University College February 2006 - March 2008
Education
University of Maryland College Park 1990 — 1995
B.S, Aerospace Engineering
ITEC Contracting 2010 - Present
West Corporation September 2008 - May 2010
University of Maryland University College February 2006 - March 2008
Education
University of Maryland College Park 1990 — 1995
B.S, Aerospace Engineering
Jeff Harding's West Corporation Experience May 2009 - March 2012
Job
Industry Airlines/Aviation
Experience
Omaha Airport Authority July 2011 - Present
West Corporation May 2009 - March 2012
NovoLogix (formerly Ancillary Care Management) January 2008 - December 2009
ACM June 2006 - January 2008
Hewlett-Packard March 2005 - June 2006
IP Design Group February 2004 - March 2005
HP January 2000 - February 2004
Skills
Information Security, Infrastructure, Security, Data Center, Disaster Recovery, Network Security, Information Security..., IT Management, Virtualization, Firewalls, Vendor Management, Servers, Enterprise Architecture, Active Directory, Troubleshooting
Education
University of Nebraska at Kearney 1985 — 1989
Bachelor
Omaha Airport Authority July 2011 - Present
West Corporation May 2009 - March 2012
NovoLogix (formerly Ancillary Care Management) January 2008 - December 2009
ACM June 2006 - January 2008
Hewlett-Packard March 2005 - June 2006
IP Design Group February 2004 - March 2005
HP January 2000 - February 2004
Skills
Information Security, Infrastructure, Security, Data Center, Disaster Recovery, Network Security, Information Security..., IT Management, Virtualization, Firewalls, Vendor Management, Servers, Enterprise Architecture, Active Directory, Troubleshooting
Education
University of Nebraska at Kearney 1985 — 1989
Bachelor
Walter Cross's West Corporation Experience October 2005 - March 2007
Job Telecommunications Professional
Industry Telecommunications
Casey Perry's West Corporation Experience September 2015 - Present
Job Software Engineer at West Corporation
Industry Information Technology and Services
Experience
West Corporation September 2015 - Present
West Corporation June 1996 - August 2015
Independant Consultant September 1996 - February 1999
Skills
Perl, HTML, PHP, Shell Scripting, Unix Shell Scripting, Awk, Batch Processing, Data Analysis, Relational Databases, Automation, Linux, System Administration, Informix, MySQL, Apache, Application Development, IVR, Unix, Call Center, SQL, XML, OOP, JavaScript, crystal reports, vmware, cvs, TCL, Web Services, Software Development, Databases, JSP, TCP/IP, CVS, Tomcat, Solaris, Call Centers, VMware
Education
University of Nebraska at Omaha 1996 — 1996
Computer Science
University of Nebraska at Kearney 1992 — 1995
Computer Science
West Corporation September 2015 - Present
West Corporation June 1996 - August 2015
Independant Consultant September 1996 - February 1999
Skills
Perl, HTML, PHP, Shell Scripting, Unix Shell Scripting, Awk, Batch Processing, Data Analysis, Relational Databases, Automation, Linux, System Administration, Informix, MySQL, Apache, Application Development, IVR, Unix, Call Center, SQL, XML, OOP, JavaScript, crystal reports, vmware, cvs, TCL, Web Services, Software Development, Databases, JSP, TCP/IP, CVS, Tomcat, Solaris, Call Centers, VMware
Education
University of Nebraska at Omaha 1996 — 1996
Computer Science
University of Nebraska at Kearney 1992 — 1995
Computer Science
Berne Devlin II's West Corporation Experience January 2004 - January 2005
Job Regional Sales Director at Agrium
Industry Chemicals
Experience
Agrium October 2011 - Present
United States Government, Business March 2010 - October 2011
Business Owner January 2005 - June 2010
West Corporation January 2004 - January 2005
HSBC October 1999 - January 2004
Household International 1999 - 2004
Skills
Sales Management, Management, Product Development, Financial Services, Business Development, Regional Development
Education
University of Missouri-Columbia, College of Business 1991 — 1995
Marketing, Minor in Geology and Management
Hickman High School
Agrium October 2011 - Present
United States Government, Business March 2010 - October 2011
Business Owner January 2005 - June 2010
West Corporation January 2004 - January 2005
HSBC October 1999 - January 2004
Household International 1999 - 2004
Skills
Sales Management, Management, Product Development, Financial Services, Business Development, Regional Development
Education
University of Missouri-Columbia, College of Business 1991 — 1995
Marketing, Minor in Geology and Management
Hickman High School
Tom Guise's West Corporation Experience 1986 - 1992
Job Owner, AmTex
Industry Information Technology and Services
Experience
AmTex VP ManufacturingOberthur Gaming Technologies1996 - 2003
Tandem Computers 1991 - 1995
West Corporation 1986 - 1992
Education
Univ of MN
AmTex VP ManufacturingOberthur Gaming Technologies1996 - 2003
Tandem Computers 1991 - 1995
West Corporation 1986 - 1992
Education
Univ of MN
Allyson Ballard's West Corporation Experience September 2000 - February 2006
Job DirectorTax Operations
Industry Accounting
Experience
Berkshire Hathaway Inc. October 2013 - Present
Berkshire Hathaway Inc February 2008 - October 2013
Rossitto & Associates February 2006 - February 2008
West Corporation September 2000 - February 2006
Deloitte & Touche January 1997 - September 2000
Skills
Corporate Tax, Accounting, Tax, Sarbanes-Oxley Act, Tax Accounting, CPA, Tax Research, Income Tax, Financial Reporting, Tax Preparation, Auditing, Financial Analysis, Tax Returns, Management
Education
University of Iowa 1992 — 1996
Bachelor's of Business Administration, Accounting
Berkshire Hathaway Inc. October 2013 - Present
Berkshire Hathaway Inc February 2008 - October 2013
Rossitto & Associates February 2006 - February 2008
West Corporation September 2000 - February 2006
Deloitte & Touche January 1997 - September 2000
Skills
Corporate Tax, Accounting, Tax, Sarbanes-Oxley Act, Tax Accounting, CPA, Tax Research, Income Tax, Financial Reporting, Tax Preparation, Auditing, Financial Analysis, Tax Returns, Management
Education
University of Iowa 1992 — 1996
Bachelor's of Business Administration, Accounting
Shafique Nadimulla's West Corporation Experience July 2009 - Present
Job Sr.Software Engineer at West Corporation
Industry Investment Management
Experience
West Corporation July 2009 - Present
West Interactive Corp. 2009 - Present
TD Ameritrade August 1999 - February 2009
HBO-ACI 1998 - 1999
C.C.F.I 1988 - 1994
Education
University of Mumbai 1983 — 1985
West Corporation July 2009 - Present
West Interactive Corp. 2009 - Present
TD Ameritrade August 1999 - February 2009
HBO-ACI 1998 - 1999
C.C.F.I 1988 - 1994
Education
University of Mumbai 1983 — 1985
Khem Kandel's West Corporation Experience March 2006 - December 2007
Job Senior SQL Server DBA at ConAgra Foods
Industry Information Technology and Services
Experience
ConAgra Foods March 2011 - Present
ConAgra Foods December 2007 - March 2011
West Corporation March 2006 - December 2007
West Corporation March 2005 - February 2006
West Corporation June 2000 - March 2005
Skills
Integration, SDLC, Microsoft SQL Server, Databases, Software Development, Troubleshooting, SAP, Perl, Management, SAP R/3, PHP, Leadership, Data Migration, Supply Chain, Web Applications, SSIS, Manufacturing, Information Technology, Performance Tuning
Education
University of Nebraska at Kearney 1995 — 2000
ConAgra Foods March 2011 - Present
ConAgra Foods December 2007 - March 2011
West Corporation March 2006 - December 2007
West Corporation March 2005 - February 2006
West Corporation June 2000 - March 2005
Skills
Integration, SDLC, Microsoft SQL Server, Databases, Software Development, Troubleshooting, SAP, Perl, Management, SAP R/3, PHP, Leadership, Data Migration, Supply Chain, Web Applications, SSIS, Manufacturing, Information Technology, Performance Tuning
Education
University of Nebraska at Kearney 1995 — 2000
Dan Arntz's West Corporation Experience May 2012 - Present
Job Senior Vice President Sales at West Corporation
Industry Financial Services
Experience
West Corporation May 2012 - Present
West Corporation 2012 - 2013
First Data Corporation March 2010 - May 2012
Arntz Consulting January 2008 - March 2010
First Data Utilities 2006 - 2008
First Data Corporation 1994 - 2006
IBM 1989 - 1992
Skills
Business Development, Mergers, Consulting, Sales, Marketing Strategy, Cards, mobile payments, private label credit..., Private Label, Mobile Payments, Electronic Payments, Strategy, Mergers & Acquisitions, Integration, Payment Card Processing, Strategic Partnerships, Product Management, Go-to-market Strategy, Financial Services, Executive Management, SaaS, Payments, Management, Multi-channel Marketing, CRM, Vendor Management, Solution Selling
Education
University of Arizona 1979 — 1983
BS in Business Administration, Finance
West Corporation May 2012 - Present
West Corporation 2012 - 2013
First Data Corporation March 2010 - May 2012
Arntz Consulting January 2008 - March 2010
First Data Utilities 2006 - 2008
First Data Corporation 1994 - 2006
IBM 1989 - 1992
Skills
Business Development, Mergers, Consulting, Sales, Marketing Strategy, Cards, mobile payments, private label credit..., Private Label, Mobile Payments, Electronic Payments, Strategy, Mergers & Acquisitions, Integration, Payment Card Processing, Strategic Partnerships, Product Management, Go-to-market Strategy, Financial Services, Executive Management, SaaS, Payments, Management, Multi-channel Marketing, CRM, Vendor Management, Solution Selling
Education
University of Arizona 1979 — 1983
BS in Business Administration, Finance
Kenyetta Edwards's West Corporation Experience 1997 - 2002
Job APC Specialist at Ferguson Enterprises
Industry Consumer Services
Experience
Ferguson Enterprises October 2009 - Present
TeleTech July 2002 - September 2008
West Corporation 1997 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Sales, Inventory Management, Outlook, Telephone Skills, Microsoft Office, Call Centers, Microsoft Word, Account Management, Microsoft Excel, PowerPoint, 10 Key, Time Management, Retail, Technical Support, Adobe Acrobat, Customer Retention, Troubleshooting, Inventory Control
Education
University of Central Oklahoma 1991 — 1996
Bachelor of Arts, Graphic Design
Ferguson Enterprises October 2009 - Present
TeleTech July 2002 - September 2008
West Corporation 1997 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Sales, Inventory Management, Outlook, Telephone Skills, Microsoft Office, Call Centers, Microsoft Word, Account Management, Microsoft Excel, PowerPoint, 10 Key, Time Management, Retail, Technical Support, Adobe Acrobat, Customer Retention, Troubleshooting, Inventory Control
Education
University of Central Oklahoma 1991 — 1996
Bachelor of Arts, Graphic Design
Melodia Harris's West Corporation Experience December 2008 - Present
Job Work At Home Agent at West Corporation
Industry Hospital & Health Care
Experience
West Corporation December 2008 - Present
Transcom July 2010 - November 2011
Noland Health Service/East Glen, LLC August 2008 - October 2009
UAHSF August 2006 - August 2008
DST Health Solutions July 2005 - August 2006
Radiology Clinic, LLC January 2005 - May 2005
Skills
Medicare, Data Entry, Healthcare, Training, Insurance, Accounting, Account Reconciliation, Management, Claim, Time Management, Call Centers, Troubleshooting, Leadership
Education
University of North Alabama 2006 — 2008
Master's, Business Administration
University of Alabama 2000 — 2005
Bachelor, Healthcare Management
West Corporation December 2008 - Present
Transcom July 2010 - November 2011
Noland Health Service/East Glen, LLC August 2008 - October 2009
UAHSF August 2006 - August 2008
DST Health Solutions July 2005 - August 2006
Radiology Clinic, LLC January 2005 - May 2005
Skills
Medicare, Data Entry, Healthcare, Training, Insurance, Accounting, Account Reconciliation, Management, Claim, Time Management, Call Centers, Troubleshooting, Leadership
Education
University of North Alabama 2006 — 2008
Master's, Business Administration
University of Alabama 2000 — 2005
Bachelor, Healthcare Management
Scott Schunk's West Corporation Experience April 2009 - June 2009
Job Senior Network Engineer at DST Systems
Industry Information Technology and Services
Experience
DST Systems August 2014 - Present
American Century Investments May 2012 - August 2014
ScriptPro March 2011 - May 2012
First Data Corporation April 2010 - May 2011
Capgemini December 2009 - April 2010
HP September 2009 - November 2009
West Corporation April 2009 - June 2009
H&R Block August 2008 - February 2009
U.S. District Court January 1995 - June 2008
Skills
Troubleshooting, Networking, Cisco Technologies, BGP, Firewalls, Routers, Data Center, Network Engineering, Network Administration, OSPF, MPLS, Linux, Hardware, Cisco Routers, ASA, Windows, Management
Education
University of Missouri-Columbia 1988 — 1994
BS, Computer Engineering
University of Missouri-Columbia 1988 — 1994
BS, Electrical Engineering
CED Solutions 2008 — 2008
Cisco Certified Network Professional
CED Solutions 2009 — 2009
Cisco Certified Voice Professional
DST Systems August 2014 - Present
American Century Investments May 2012 - August 2014
ScriptPro March 2011 - May 2012
First Data Corporation April 2010 - May 2011
Capgemini December 2009 - April 2010
HP September 2009 - November 2009
West Corporation April 2009 - June 2009
H&R Block August 2008 - February 2009
U.S. District Court January 1995 - June 2008
Skills
Troubleshooting, Networking, Cisco Technologies, BGP, Firewalls, Routers, Data Center, Network Engineering, Network Administration, OSPF, MPLS, Linux, Hardware, Cisco Routers, ASA, Windows, Management
Education
University of Missouri-Columbia 1988 — 1994
BS, Computer Engineering
University of Missouri-Columbia 1988 — 1994
BS, Electrical Engineering
CED Solutions 2008 — 2008
Cisco Certified Network Professional
CED Solutions 2009 — 2009
Cisco Certified Voice Professional
Dmitriy Khots's West Corporation Experience September 2014 - Present
Job Vice President, Strategic Analytic Insight at West Corporation
Industry Financial Services
Experience
West Corporation September 2014 - Present
West Corporation January 2011 - August 2014
West Asset Management October 2008 - January 2011
West Asset Management December 2006 - October 2008
Skills
Predictive Modeling, Data Mining, SAS, Data Analysis, Statistics, Analytics, Predictive Analytics, Analysis, CRM, Data Warehousing, SQL, Business Intelligence, Project Management, Segmentation, Regression Testing, Call Centers, Statistical Modeling, Market Research, Risk Management, Business Analysis, Tableau, Business Analytics, SAS programming, Databases, Database Marketing, Data Modeling, Access, Business Objects, Visio, R
Education
University of Iowa 2002 — 2006
PhD, Mathematics
West Corporation September 2014 - Present
West Corporation January 2011 - August 2014
West Asset Management October 2008 - January 2011
West Asset Management December 2006 - October 2008
Skills
Predictive Modeling, Data Mining, SAS, Data Analysis, Statistics, Analytics, Predictive Analytics, Analysis, CRM, Data Warehousing, SQL, Business Intelligence, Project Management, Segmentation, Regression Testing, Call Centers, Statistical Modeling, Market Research, Risk Management, Business Analysis, Tableau, Business Analytics, SAS programming, Databases, Database Marketing, Data Modeling, Access, Business Objects, Visio, R
Education
University of Iowa 2002 — 2006
PhD, Mathematics
Sarah McBrien's West Corporation Experience July 2008 - March 2010
Job Curriculum & Assessment Program Manager at University of Nebraska Medical Center
Industry Higher Education
Experience
University of Nebraska Medical Center September 2014 - Present
University of Nebraska Medical Center March 2010 - August 2014
West Corporation July 2008 - March 2010
Elkhorn High School August 2006 - May 2008
Boys Town National Research Hospital July 2005 - July 2006
Westside Middle School August 2004 - June 2005
Ralston Middle School August 2001 - July 2004
Skills
Training, Instructor-led Training, Student Assessment, Computer-Based Testing, Blackboard, Medical Education, SQL, Access, E-Learning, Captivate, Curriculum Development, Instructional Technology, Educational Technology, Curriculum Design
Education
University of Nebraska-Lincoln 2013 — 2018
Doctor of Philosophy (PhD), Instructional Technology
University of Nebraska at Omaha 2002 — 2005
M.S., Education
University of Dayton 1997 — 2001
B.S., Education
University of Nebraska Medical Center September 2014 - Present
University of Nebraska Medical Center March 2010 - August 2014
West Corporation July 2008 - March 2010
Elkhorn High School August 2006 - May 2008
Boys Town National Research Hospital July 2005 - July 2006
Westside Middle School August 2004 - June 2005
Ralston Middle School August 2001 - July 2004
Skills
Training, Instructor-led Training, Student Assessment, Computer-Based Testing, Blackboard, Medical Education, SQL, Access, E-Learning, Captivate, Curriculum Development, Instructional Technology, Educational Technology, Curriculum Design
Education
University of Nebraska-Lincoln 2013 — 2018
Doctor of Philosophy (PhD), Instructional Technology
University of Nebraska at Omaha 2002 — 2005
M.S., Education
University of Dayton 1997 — 2001
B.S., Education
Evan Osborn's West Corporation Experience November 2000 - December 2005
Job Engagement Director at Quality Management Solutions, Inc
Industry Management Consulting
Experience
QMS, Inc. June 2013 - Present
Various January 2013 - May 2013
Metropolitan Utilities District January 2006 - December 2012
West Corporation November 2000 - December 2005
TBQ Associates 1996 - 2000
SAP 1994 - 1996
Skills
Business Analysis, Business Process, SAP IS-U, SAP, Program Management, ERP, SAP ERP, Integration, Process Improvement, Vendor Management, Requirements Analysis, Leadership, Project Management, Consulting, IT Strategy, Management, Training
Education
University of Iowa - Henry B. Tippie College of Business 1992 — 1994
MBA work - MIS, Operations Management
University of Iowa 1988 — 1994
BSE, Industrial Engineering, MSE work in Systems Engineering
QMS, Inc. June 2013 - Present
Various January 2013 - May 2013
Metropolitan Utilities District January 2006 - December 2012
West Corporation November 2000 - December 2005
TBQ Associates 1996 - 2000
SAP 1994 - 1996
Skills
Business Analysis, Business Process, SAP IS-U, SAP, Program Management, ERP, SAP ERP, Integration, Process Improvement, Vendor Management, Requirements Analysis, Leadership, Project Management, Consulting, IT Strategy, Management, Training
Education
University of Iowa - Henry B. Tippie College of Business 1992 — 1994
MBA work - MIS, Operations Management
University of Iowa 1988 — 1994
BSE, Industrial Engineering, MSE work in Systems Engineering
Agnes Flamen-Dunlop's West Corporation Experience 1996 - October 2010
Job Associate System Engineer at Union Pacific Railroad
Industry Telecommunications
Experience
Union Pacific Railroad April 2014 - Present
Union Pacific January 2011 - Present
West Interactive October 2010 - January 2011
West Interactive December 1996 - October 2010
West Corporation 1996 - October 2010
University of Nebraska at Omaha 1994 - 1996
Société Générale 1990 - 1993
Education
University of Nebraska at Omaha 1993 — 1996
BS, computer science, engenier, economics, maths, foreign language, education, 3.9
Université Paris X Nanterre 1989 — 1994
Master, Economics, managment, law, foreign language, maths
lycee chrestien de troyes 1986 — 1990
CS Klaus
Union Pacific Railroad April 2014 - Present
Union Pacific January 2011 - Present
West Interactive October 2010 - January 2011
West Interactive December 1996 - October 2010
West Corporation 1996 - October 2010
University of Nebraska at Omaha 1994 - 1996
Société Générale 1990 - 1993
Education
University of Nebraska at Omaha 1993 — 1996
BS, computer science, engenier, economics, maths, foreign language, education, 3.9
Université Paris X Nanterre 1989 — 1994
Master, Economics, managment, law, foreign language, maths
lycee chrestien de troyes 1986 — 1990
CS Klaus
Jason Johanns's West Corporation Experience March 2011 - Present
Job Operations Research Analyst at West Corporation
Industry Banking
Experience
West Corporation March 2011 - Present
First National Bank of Omaha September 2009 - March 2011
First National Bank of Omaha July 2007 - September 2009
Senior Operations Analyst September 2004 - July 2007
Alegent Creighton Health September 2002 - September 2004
Skills
Analysis, Data Analysis, Business Analysis, Predictive Modeling, SQL, Reporting Systems, Reporting Metrics, Excel Dashboards, Data, Data Mining, Microsoft Excel, SAS programming, Brio Query, Analysis Reports, Logistic Regression, Data Analytics, Microsoft Office, Data Cleaning, Data Classification, Portfolio Management, Portfolio Risk, Customer Service, Budgets, Access, Team Building, Program Management, Management, SAS Programming, Process Improvement, Finance, SAS
Education
University of Nebraska at Omaha 2000 — 2002
MBA, Finance, General
University of Minnesota-Twin Cities 1990 — 1994
Bachelor of Science (BS), Materials Engineering
West Corporation March 2011 - Present
First National Bank of Omaha September 2009 - March 2011
First National Bank of Omaha July 2007 - September 2009
Senior Operations Analyst September 2004 - July 2007
Alegent Creighton Health September 2002 - September 2004
Skills
Analysis, Data Analysis, Business Analysis, Predictive Modeling, SQL, Reporting Systems, Reporting Metrics, Excel Dashboards, Data, Data Mining, Microsoft Excel, SAS programming, Brio Query, Analysis Reports, Logistic Regression, Data Analytics, Microsoft Office, Data Cleaning, Data Classification, Portfolio Management, Portfolio Risk, Customer Service, Budgets, Access, Team Building, Program Management, Management, SAS Programming, Process Improvement, Finance, SAS
Education
University of Nebraska at Omaha 2000 — 2002
MBA, Finance, General
University of Minnesota-Twin Cities 1990 — 1994
Bachelor of Science (BS), Materials Engineering
Doug Almgren's West Corporation Experience 2013 - July 2015
Job Project Manager at HDR
Industry Information Technology and Services
Experience
HDR August 2015 - Present
West Corporation 2013 - July 2015
Chesapeake Energy 2010 - 2013
Morgan Borszcz Consulting 2009 - 2010
Aerospace Products SE, INC 2009 - 2009
BearingPoint 2004 - 2009
United States Air Force 1980 - 2001
Skills
Business Process..., Business Process, Integration, Supply Chain Management, Project Management, Management, Leadership, Supply Chain, Logistics, Business Analysis, Process Improvement, Program Management, IT Strategy, Change Management, Business Development, Management Consulting, ERP, PMP, Analysis, Business Intelligence, Project Planning, IT Management, MS Project, Vendor Management, Requirements Analysis, Enterprise Architecture
Education
Webster University 1992 — 1994
Masters, Management
University of Maryland College Park 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
HDR August 2015 - Present
West Corporation 2013 - July 2015
Chesapeake Energy 2010 - 2013
Morgan Borszcz Consulting 2009 - 2010
Aerospace Products SE, INC 2009 - 2009
BearingPoint 2004 - 2009
United States Air Force 1980 - 2001
Skills
Business Process..., Business Process, Integration, Supply Chain Management, Project Management, Management, Leadership, Supply Chain, Logistics, Business Analysis, Process Improvement, Program Management, IT Strategy, Change Management, Business Development, Management Consulting, ERP, PMP, Analysis, Business Intelligence, Project Planning, IT Management, MS Project, Vendor Management, Requirements Analysis, Enterprise Architecture
Education
Webster University 1992 — 1994
Masters, Management
University of Maryland College Park 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Mahendra Varman's West Corporation Experience February 2002 - Present
Job Senior Systems Development Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation February 2002 - Present
Nexterna 2000 - 2002
QMS Inc. January 1995 - June 2000
QMS, Minolta-QMS, Konica Minolta 1995 - 2000
Education
University of South Alabama 1994 — 1996
MS, Computer Science
University of Wyoming 1992 — 1994
MS, Electrical Engineering (Bioengineering)
University of Madras 1980 — 1984
BE, Electronics and Communication Engineering
West Corporation February 2002 - Present
Nexterna 2000 - 2002
QMS Inc. January 1995 - June 2000
QMS, Minolta-QMS, Konica Minolta 1995 - 2000
Education
University of South Alabama 1994 — 1996
MS, Computer Science
University of Wyoming 1992 — 1994
MS, Electrical Engineering (Bioengineering)
University of Madras 1980 — 1984
BE, Electronics and Communication Engineering
Christina Sussmann's West Corporation Experience February 2008 - April 2015
Job Project Manager & Copywriter at WizMotions/Freelance Writer Self
Industry Writing and Editing
Experience
WizMotions April 2015 - Present
WizMotions January 2013 - Present
Freelance 1998 - Present
West Corporation February 2008 - April 2015
InfoCision Management Corporation February 1997 - February 2007
Skills
Talent Acquisition, Freelance Writing, Interviews, Employee Relations, Employee Engagement, Policy, Human Resources, Call Centers, Customer Service, Recruiting, Employee Benefits, Hiring, Onboarding, Script-writing, Business Writing, Ghostwriting, Call Center Script..., Resume Writing, Public Seminars, Employee Training, Storyboarding, Training, HR Policies, Conflict Resolution, HRIS, Personnel Management, Talent Management, Deferred Compensation, Benefits Administration, Leadership Development, Succession Planning, Scripting
Education
Mount Union College 1988 — 1992
BA, Psychology
Salem High School
College Prep
WizMotions April 2015 - Present
WizMotions January 2013 - Present
Freelance 1998 - Present
West Corporation February 2008 - April 2015
InfoCision Management Corporation February 1997 - February 2007
Skills
Talent Acquisition, Freelance Writing, Interviews, Employee Relations, Employee Engagement, Policy, Human Resources, Call Centers, Customer Service, Recruiting, Employee Benefits, Hiring, Onboarding, Script-writing, Business Writing, Ghostwriting, Call Center Script..., Resume Writing, Public Seminars, Employee Training, Storyboarding, Training, HR Policies, Conflict Resolution, HRIS, Personnel Management, Talent Management, Deferred Compensation, Benefits Administration, Leadership Development, Succession Planning, Scripting
Education
Mount Union College 1988 — 1992
BA, Psychology
Salem High School
College Prep
Karen Rice's West Corporation Experience September 1996 - October 1999
Job Recruiting Manager at Resource Staffing
Industry Staffing and Recruiting
Experience
Resource Staffing October 2009 - Present
Resource Staffing July 2006 - September 2009
Clayton Personnel Services July 2005 - June 2006
West Corporation September 1996 - October 1999
West Corporation March 1996 - September 1996
West Corporation March 1994 - March 1996
Alcon Laboratories, Inc. April 1989 - February 1993
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, College Recruiting, Sourcing, Employee Relations, Staffing Services, Temporary Staffing, Contract Recruitment, Human Resources, Talent Management
Education
University of Alabama in Huntsville
Resource Staffing October 2009 - Present
Resource Staffing July 2006 - September 2009
Clayton Personnel Services July 2005 - June 2006
West Corporation September 1996 - October 1999
West Corporation March 1996 - September 1996
West Corporation March 1994 - March 1996
Alcon Laboratories, Inc. April 1989 - February 1993
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, College Recruiting, Sourcing, Employee Relations, Staffing Services, Temporary Staffing, Contract Recruitment, Human Resources, Talent Management
Education
University of Alabama in Huntsville
Daniel Peek's West Corporation Experience January 2007 - March 2010
Job Data Analyst
Industry Telecommunications
Experience
The Maids International 2010 - Present
West Corporation January 2007 - March 2010
West Corporation January 2000 - January 2007
Applied Communications Inc January 1998 - January 2000
Skills
Microsoft SQL Server
Education
University of Nebraska at Kearney 1993 — 1998
B.S, Business Administration (Management Information Systems)
The Maids International 2010 - Present
West Corporation January 2007 - March 2010
West Corporation January 2000 - January 2007
Applied Communications Inc January 1998 - January 2000
Skills
Microsoft SQL Server
Education
University of Nebraska at Kearney 1993 — 1998
B.S, Business Administration (Management Information Systems)
James (Jim) Sawyer's West Corporation Experience December 2006 - May 2011
Job Strategic Support Specialist with Simplify Corp
Industry Telecommunications
Experience
Simplify Corp May 2011 - Present
West Corporation December 2006 - May 2011
The SABRE Group - AMR Corp / American Airlines November 1988 - June 2001
ITT Worldcom June 1983 - November 1988
Seiscor Corporation May 1981 - June 1983
Southwestern Bell Telephone November 1978 - May 1980
Education
Tulsa Junior College 1997 — 1997
General Studies
Spartan School of Aeronautics 1980 — 1982
Assoc. Applied Sciences, Avionics/Electronics
University of Cincinnati 1977 — 1978
General Studies
Simplify Corp May 2011 - Present
West Corporation December 2006 - May 2011
The SABRE Group - AMR Corp / American Airlines November 1988 - June 2001
ITT Worldcom June 1983 - November 1988
Seiscor Corporation May 1981 - June 1983
Southwestern Bell Telephone November 1978 - May 1980
Education
Tulsa Junior College 1997 — 1997
General Studies
Spartan School of Aeronautics 1980 — 1982
Assoc. Applied Sciences, Avionics/Electronics
University of Cincinnati 1977 — 1978
General Studies
John Klonecki's West Corporation Experience HR ManagerThe Home Depot2000 - 2005
Job HR Director at Alorica (formerly West Corporation)
Industry Telecommunications
Experience
West Corporation HR ManagerThe Home Depot2000 - 2005
Skills
Interviews, Employee Engagement, Training, Management, Employee Relations, HRIS, PeopleSoft, Workforce Planning, Onboarding, Team Building, Coaching, Deferred Compensation, Performance Management, HR Policies, Succession Planning, Human Resources, Talent Management, Talent Acquisition, Recruiting, Organizational..., Personnel Management, Benefits Administration, FMLA
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor's Degree
West Corporation HR ManagerThe Home Depot2000 - 2005
Skills
Interviews, Employee Engagement, Training, Management, Employee Relations, HRIS, PeopleSoft, Workforce Planning, Onboarding, Team Building, Coaching, Deferred Compensation, Performance Management, HR Policies, Succession Planning, Human Resources, Talent Management, Talent Acquisition, Recruiting, Organizational..., Personnel Management, Benefits Administration, FMLA
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor's Degree
Will Sanford's West Corporation Experience October 2014 - June 2015
Job Datacenter Technician at Randstad USA
Industry Computer Networking
Experience
Self employed September 2005 - Present
Randstad USA June 2015 - July 2015
West Corporation October 2014 - June 2015
Colorado Access June 2014 - July 2014
The Comex Group January 2014 - April 2014
SunGard Availability Services March 2012 - September 2012
The Alternative Board May 2010 - November 2010
Monitech May 2009 - November 2009
State of Colorado/Streffco Consultants Inc September 2008 - January 2009
Lockheed Martin/Information Partners August 2007 - April 2008
Skills
Customer Service, Windows 9X - 7, MS Office Suite 97-2007, Network Engineering, Microsoft Office, Excel, Word, PowerPoint, Problem Solving, Windows, Administration, Outlook, Cisco devices, Active Directory, Cisco, Cisco Technologies, System Administration, Microsoft Word, Software Documentation, Microsoft Excel, Troubleshooting, TCP/IP, CCNA, Technical Support, SharePoint, Hardware, WAN, Help Desk Support, Windows 7, Microsoft Exchange, Computer Hardware
Education
Westwood College - Denver North 2008 — 2011
Bachelor of Science, Computer Science - Cisco Networking Systems
University of Colorado Boulder 1997 — 2000
Bachelor of Arts, Sociology/Criminology
Self employed September 2005 - Present
Randstad USA June 2015 - July 2015
West Corporation October 2014 - June 2015
Colorado Access June 2014 - July 2014
The Comex Group January 2014 - April 2014
SunGard Availability Services March 2012 - September 2012
The Alternative Board May 2010 - November 2010
Monitech May 2009 - November 2009
State of Colorado/Streffco Consultants Inc September 2008 - January 2009
Lockheed Martin/Information Partners August 2007 - April 2008
Skills
Customer Service, Windows 9X - 7, MS Office Suite 97-2007, Network Engineering, Microsoft Office, Excel, Word, PowerPoint, Problem Solving, Windows, Administration, Outlook, Cisco devices, Active Directory, Cisco, Cisco Technologies, System Administration, Microsoft Word, Software Documentation, Microsoft Excel, Troubleshooting, TCP/IP, CCNA, Technical Support, SharePoint, Hardware, WAN, Help Desk Support, Windows 7, Microsoft Exchange, Computer Hardware
Education
Westwood College - Denver North 2008 — 2011
Bachelor of Science, Computer Science - Cisco Networking Systems
University of Colorado Boulder 1997 — 2000
Bachelor of Arts, Sociology/Criminology
James Spain's West Corporation Experience February 2003 - October 2004
Job Experienced Customer Service Representative
Industry Broadcast Media
Experience
DIRECTV 2004 - 2011
West Corporation February 2003 - October 2004
Education
University of Alabama in Huntsville 1986 — 1991
Bachelor of Science, Computer Science
J. O. Johnson High School 1982 — 1986
DIRECTV 2004 - 2011
West Corporation February 2003 - October 2004
Education
University of Alabama in Huntsville 1986 — 1991
Bachelor of Science, Computer Science
J. O. Johnson High School 1982 — 1986
Alan Pinkelman's West Corporation Experience January 2008 - Present
Job Application Analyst at Alorica
Industry Telecommunications
Experience
West Corporation January 2008 - Present
Principal Financial Group January 1989 - September 2001
Skills
Telecommunications, Software Development, IVR, ACD, Unix, Unix Shell Scripting, Informix, Microsoft SQL Server, SIP, HTML, Call Centers
Education
University of Nebraska at Kearney 1984 — 1988
Bachelor's degree, Computer Science
West Corporation January 2008 - Present
Principal Financial Group January 1989 - September 2001
Skills
Telecommunications, Software Development, IVR, ACD, Unix, Unix Shell Scripting, Informix, Microsoft SQL Server, SIP, HTML, Call Centers
Education
University of Nebraska at Kearney 1984 — 1988
Bachelor's degree, Computer Science
Craig Remick's West Corporation Experience March 2009 - August 2012
Job Unemployed at NA
Industry Telecommunications
Experience
NA POS Help DeskFirst DatacorpJanuary 2013 - March 2013
West Corporation March 2009 - August 2012
Celebrity Staff September 2008 - January 2009
Convergys August 2008 - September 2008
Convergys August 2008 - September 2008
Edwards Subaru Hyundai October 2007 - July 2008
Charter Communications December 2002 - May 2007
Skills
Typing, 10 Key, Accounting, Multi-line Phone, Answering Phones, Bookkeeping, Tax Preparation
Education
University of Nebraska at Kearney 2002 — 2002
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
University of Great Falls 1999 — 2002
Bachelor of Business Administration (B.B.A.), Accounting
NA POS Help DeskFirst DatacorpJanuary 2013 - March 2013
West Corporation March 2009 - August 2012
Celebrity Staff September 2008 - January 2009
Convergys August 2008 - September 2008
Convergys August 2008 - September 2008
Edwards Subaru Hyundai October 2007 - July 2008
Charter Communications December 2002 - May 2007
Skills
Typing, 10 Key, Accounting, Multi-line Phone, Answering Phones, Bookkeeping, Tax Preparation
Education
University of Nebraska at Kearney 2002 — 2002
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
University of Great Falls 1999 — 2002
Bachelor of Business Administration (B.B.A.), Accounting
Anna Correia's West Corporation Experience June 2006 - Present
Job Payroll System Analysis at CST Corporation(Valero Corporation
Industry Telecommunications
Experience
CST Corporation(Valero Corporation June 2013 - Present
West Corporation June 2006 - Present
Quantum Services 1999 - 2006
Skills
Payroll, PeopleSoft, HRIS, ADP Payroll, Benefits Administration, Employee Relations, Applicant Tracking..., Human Resources, Kronos, Management, Onboarding, Performance Management, Process Improvement, Talent Acquisition
Education
University of Hawaii at Manoa
Business Administration and Management, General
CST Corporation(Valero Corporation June 2013 - Present
West Corporation June 2006 - Present
Quantum Services 1999 - 2006
Skills
Payroll, PeopleSoft, HRIS, ADP Payroll, Benefits Administration, Employee Relations, Applicant Tracking..., Human Resources, Kronos, Management, Onboarding, Performance Management, Process Improvement, Talent Acquisition
Education
University of Hawaii at Manoa
Business Administration and Management, General
Alyssa Fransen's West Corporation Experience July 2013 - November 2013
Job Sterile Processing Tech at Centura Health
Industry Hospital & Health Care
Experience
Centura Health January 2015 - Present
Centura Health March 2014 - January 2015
PerfectCare at Home November 2013 - March 2014
West Corporation July 2013 - November 2013
Pikes Peak Library District August 2012 - July 2013
Skills
Home Care, Medical Terminology, CPR Certified, Hospitals, Customer Service, CNA
Education
University of Colorado at Boulder 2008 — 2012
Bachelor of Arts (B.A.), Psychology - Neuroscience track
Centura Health January 2015 - Present
Centura Health March 2014 - January 2015
PerfectCare at Home November 2013 - March 2014
West Corporation July 2013 - November 2013
Pikes Peak Library District August 2012 - July 2013
Skills
Home Care, Medical Terminology, CPR Certified, Hospitals, Customer Service, CNA
Education
University of Colorado at Boulder 2008 — 2012
Bachelor of Arts (B.A.), Psychology - Neuroscience track
Jeffrey Bath's West Corporation Experience March 2010 - Present
Job Customer care at West Corporation
Industry Telecommunications
Experience
West Corporation March 2010 - Present
Mesaba Airlines September 2008 - December 2008
Wold Architects and Engineers April 2006 - June 2008
Skills
Call Centers, Customer Experience, Customer Service, Team Leadership
Education
University of Minnesota-Twin Cities 2001 — 2005
Bachelor of Science (BS), Architecture
West Corporation March 2010 - Present
Mesaba Airlines September 2008 - December 2008
Wold Architects and Engineers April 2006 - June 2008
Skills
Call Centers, Customer Experience, Customer Service, Team Leadership
Education
University of Minnesota-Twin Cities 2001 — 2005
Bachelor of Science (BS), Architecture
Andrea Seiler's West Corporation Experience December 1994 - June 2013
Job Sr. Accountant/Financial Analyst
Industry Accounting
Experience
West Corporation December 1994 - June 2013
Resolution Trust Corporation 1991 - 1994
Victoria Savings 1983 - 1991
Skills
Microsoft Excel, Word,..., Outlook, Adobe, Kronos, PeopleSoft, Epicor, MS Excel Pivot Tables, Cognos, FRx Report Writer
Education
University of Houston-Victoria
Bachelor of Business Administration (B.B.A.), Accounting
West Corporation December 1994 - June 2013
Resolution Trust Corporation 1991 - 1994
Victoria Savings 1983 - 1991
Skills
Microsoft Excel, Word,..., Outlook, Adobe, Kronos, PeopleSoft, Epicor, MS Excel Pivot Tables, Cognos, FRx Report Writer
Education
University of Houston-Victoria
Bachelor of Business Administration (B.B.A.), Accounting
Barnicoat Jean's West Corporation Experience September 2006 - Present
Job customer service rep at West Corporation
Industry Telecommunications
Experience
West Corporation September 2006 - Present
Business Environments August 1997 - June 2005
Education
University of Central Oklahoma 1969 — 1971
no degree, nursing
Putnam City 1953 — 1966
West Corporation September 2006 - Present
Business Environments August 1997 - June 2005
Education
University of Central Oklahoma 1969 — 1971
no degree, nursing
Putnam City 1953 — 1966
Elio Laurens's West Corporation Experience February 2008 - August 2008
Job Vehicle Sales Representative at Ryder System, Inc.
Industry Transportation/Trucking/Railroad
Experience
Ryder System, Inc. June 2013 - Present
Southwest Business Corporation (SWBC) September 2008 - November 2012
West Corporation February 2008 - August 2008
Skills
Customer Service, Sales, Logistics, Transportation, Management, Operations Management
Education
University of Central Florida 2004 — 2006
Bachelor of Science in Business Administration, Major: Finance
Seminole Community College, Lake Mary, FL 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Ryder System, Inc. June 2013 - Present
Southwest Business Corporation (SWBC) September 2008 - November 2012
West Corporation February 2008 - August 2008
Skills
Customer Service, Sales, Logistics, Transportation, Management, Operations Management
Education
University of Central Florida 2004 — 2006
Bachelor of Science in Business Administration, Major: Finance
Seminole Community College, Lake Mary, FL 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Carlotta Vaughan's West Corporation Experience December 2010 - Present
Job Interim Director at West Corporation
Industry Telecommunications
Experience
West Corporation December 2010 - Present
Education
University of Arkansas at Pine Bluff 1992 — 1996
Industrial and Organizational Psychology
West Corporation December 2010 - Present
Education
University of Arkansas at Pine Bluff 1992 — 1996
Industrial and Organizational Psychology
Dena Childs's West Corporation Experience September 2003 - March 2005
Job Recruitment Specialist at Arkansas Hospice
Industry Human Resources
Experience
Arkansas Hospice October 2014 - Present
Southeast Arkansas College June 2011 - October 2014
University of Arkansas Division of Agriculture Cooperative Extension Service August 2005 - June 2011
West Corporation September 2003 - March 2005
Southeast Arkansas Community Development Corporation August 1994 - December 2002
Skills
Recruiting, Talent Management, Human Resources, Employee Relations, Performance Management, HR Policies, HRIS, Talent Acquisition, Microsoft Word, Organizational..., Employee Engagement, Microsoft Excel, Customer Service, Research, Employee Benefits, Leadership Development, Nonprofits, Outlook
Education
University of Arkansas at Little Rock 2010 — 2016
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
University of Arkansas at Little Rock 2010 — 2013
Associate of Arts (A.A.), General Studies
University of Arkansas at Pine Bluff 1976 — 1980
Political Science
Arkansas Hospice October 2014 - Present
Southeast Arkansas College June 2011 - October 2014
University of Arkansas Division of Agriculture Cooperative Extension Service August 2005 - June 2011
West Corporation September 2003 - March 2005
Southeast Arkansas Community Development Corporation August 1994 - December 2002
Skills
Recruiting, Talent Management, Human Resources, Employee Relations, Performance Management, HR Policies, HRIS, Talent Acquisition, Microsoft Word, Organizational..., Employee Engagement, Microsoft Excel, Customer Service, Research, Employee Benefits, Leadership Development, Nonprofits, Outlook
Education
University of Arkansas at Little Rock 2010 — 2016
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
University of Arkansas at Little Rock 2010 — 2013
Associate of Arts (A.A.), General Studies
University of Arkansas at Pine Bluff 1976 — 1980
Political Science
Jessica Grolla-Scholl's West Corporation Experience June 2011 - Present
Job Client Relations at West Corporation
Industry Insurance
Experience
West Corporation June 2011 - Present
Nordstrom July 1996 - January 2012
Mayo Clinic October 2008 - June 2011
Education
Concordia University-St. Paul
Master of Arts (M.A.), Business, Management, Marketing, and Related Support Services
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), International/Global Studies
University of Minnesota-Twin Cities
West Corporation June 2011 - Present
Nordstrom July 1996 - January 2012
Mayo Clinic October 2008 - June 2011
Education
Concordia University-St. Paul
Master of Arts (M.A.), Business, Management, Marketing, and Related Support Services
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), International/Global Studies
University of Minnesota-Twin Cities
Anju Rastogi's West Corporation Experience January 2008 - January 2012
Job Customer Service Professional
Industry Telecommunications
Experience
West Corporation January 2008 - January 2012
Skills
Financial Accounting, Customer Service, Customer Experience, Customer Retention, Customer Satisfaction, Curriculum Development, Microsoft Office, SQL, C++, Invoicing, Analysis, Access, Outlook, Microsoft Excel, Microsoft Word, Customer Support, PowerPoint, Telemarketing, Business Analysis, Software Documentation, Sales
Education
University of Calcutta
Bachelor's Degree, Accounting and Finance
West Corporation January 2008 - January 2012
Skills
Financial Accounting, Customer Service, Customer Experience, Customer Retention, Customer Satisfaction, Curriculum Development, Microsoft Office, SQL, C++, Invoicing, Analysis, Access, Outlook, Microsoft Excel, Microsoft Word, Customer Support, PowerPoint, Telemarketing, Business Analysis, Software Documentation, Sales
Education
University of Calcutta
Bachelor's Degree, Accounting and Finance
Kevin Nissen's West Corporation Experience June 2013 - July 2014
Job Contract and Search Specialist at Express Employment Professionals
Industry Staffing and Recruiting
Experience
Express Employment Professionals 2014 - Present
West Corporation June 2013 - July 2014
Skills
Search, Sales, Recruiting, Account Management, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Cold Calling, Sourcing, Interviews, Temporary Staffing, Contract Recruitment, Executive Search, Staffing Services, Customer Service
Education
University of Central Oklahoma 2007 — 2008
Express Employment Professionals 2014 - Present
West Corporation June 2013 - July 2014
Skills
Search, Sales, Recruiting, Account Management, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Cold Calling, Sourcing, Interviews, Temporary Staffing, Contract Recruitment, Executive Search, Staffing Services, Customer Service
Education
University of Central Oklahoma 2007 — 2008
Michaela McKinnon's West Corporation Experience November 2004 - February 2005
Job Branch Assistant at HuntsvilleMadison County Public Library
Industry Libraries
Experience
Huntsville-Madison County Public Library August 2013 - Present
Huntsville-Madison County Public Library February 2013 - August 2013
West Corporation November 2004 - February 2005
Skills
Libraries, Customer Service, Microsoft Word, Cash Register, Typing
Education
University of Alabama in Huntsville 2004 — 2011
Bachelor of Arts (B.A.), Fine and Studio Arts
Lee High School 2000 — 2003
Huntsville-Madison County Public Library August 2013 - Present
Huntsville-Madison County Public Library February 2013 - August 2013
West Corporation November 2004 - February 2005
Skills
Libraries, Customer Service, Microsoft Word, Cash Register, Typing
Education
University of Alabama in Huntsville 2004 — 2011
Bachelor of Arts (B.A.), Fine and Studio Arts
Lee High School 2000 — 2003
monisha suresh's West Corporation Experience July 2012 - Present
Job Senior Peoplesoft FSCM Developer at West Corporation
Industry Telecommunications
Experience
West Corporation July 2012 - Present
Mutual of Omaha May 2010 - June 2012
Cabela's March 2008 - April 2010
Infosys January 2005 - February 2008
Skills
Peoplecode, Application Messaging, Component Interface, PS Query, Oracle, Workflow, Report Development, Deal Management, Banking, Accounts Receivables, Purchase Order, Recruiting, Application Designer, Application Engine, Process Scheduler, SQR, UNIX, Business Interlink, XML Publisher, Finance Cash Management, Accounts Payable
Education
University of Madras 2002 — 2005
Bachelor of Engineering (BE), Computer Science
West Corporation July 2012 - Present
Mutual of Omaha May 2010 - June 2012
Cabela's March 2008 - April 2010
Infosys January 2005 - February 2008
Skills
Peoplecode, Application Messaging, Component Interface, PS Query, Oracle, Workflow, Report Development, Deal Management, Banking, Accounts Receivables, Purchase Order, Recruiting, Application Designer, Application Engine, Process Scheduler, SQR, UNIX, Business Interlink, XML Publisher, Finance Cash Management, Accounts Payable
Education
University of Madras 2002 — 2005
Bachelor of Engineering (BE), Computer Science
Giuseppe Merlo's West Corporation Experience May 2014 - August 2014
Job Assistant event coordinator at Our Lady of Mt. Carmel Parish
Industry
Experience
Tri County Soccer Club November 2014 - Present
Our Lady Of Mt Carmel Parish June 2014 - Present
West Corporation May 2014 - August 2014
Education
University at Buffalo 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Tri County Soccer Club November 2014 - Present
Our Lady Of Mt Carmel Parish June 2014 - Present
West Corporation May 2014 - August 2014
Education
University at Buffalo 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia