West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Christian Plunkett Christian Plunkett's West Corporation Experience June 2005 - May 2007
Job Strategic Sales and Support Leader
Industry Information Technology and Services
Experience
Netsync Network Solutions December 2014 - Present
SoftLayer Technologies, Inc. October 2012 - June 2014
SoftLayer Technologies, Inc. October 2010 - September 2012
The Planet April 2009 - November 2010
The Planet May 2007 - April 2009
West Corporation June 2005 - May 2007
West Corporation October 2002 - 2005
US Army December 1989 - October 1997
Skills
Cloud Computing, Data Center, Enterprise Software, Managed Hosting, Sales Operations, Web Hosting, Database Servers, Co-location, Account Management, Disaster Recovery, Management, SaaS, Process Improvement, Hosting, Application Hosting, Strategy, Salesforce.com, Solution Selling, Managed Services, Start-ups, Servers, CRM, Leadership, General Awesomeness, Program Management, Sales, Project Management, Hosting Solutions, Call Centers, Sales Process, Strategic Partnerships, Virtualization, Internet Infrastructure, Performance Management, Outsourcing, B2B, Forecasting, Sales Management, Microsoft Dynamics, Business Development, Team Leadership, Integration, Technical Support, Training, Vendor Management
Education
The University of Texas at El Paso
Netsync Network Solutions December 2014 - Present
SoftLayer Technologies, Inc. October 2012 - June 2014
SoftLayer Technologies, Inc. October 2010 - September 2012
The Planet April 2009 - November 2010
The Planet May 2007 - April 2009
West Corporation June 2005 - May 2007
West Corporation October 2002 - 2005
US Army December 1989 - October 1997
Skills
Cloud Computing, Data Center, Enterprise Software, Managed Hosting, Sales Operations, Web Hosting, Database Servers, Co-location, Account Management, Disaster Recovery, Management, SaaS, Process Improvement, Hosting, Application Hosting, Strategy, Salesforce.com, Solution Selling, Managed Services, Start-ups, Servers, CRM, Leadership, General Awesomeness, Program Management, Sales, Project Management, Hosting Solutions, Call Centers, Sales Process, Strategic Partnerships, Virtualization, Internet Infrastructure, Performance Management, Outsourcing, B2B, Forecasting, Sales Management, Microsoft Dynamics, Business Development, Team Leadership, Integration, Technical Support, Training, Vendor Management
Education
The University of Texas at El Paso
Troy Anthony Small Troy Anthony Small's West Corporation Experience February 2009 - September 2009
Job Central Community Music School—Senior Faculty (Voice/Piano Instructor) at University of Central Oklahoma
Industry Music
Experience
University of Central Oklahoma January 2015 - Present
St. Mary's Episcopal Church August 2013 - Present
Glissando Entertainment February 2009 - Present
University of Central Oklahoma June 2013 - January 2015
Saied Music Company September 2009 - June 2012
Tulsa Opera 2007 - 2011
West Corporation February 2009 - September 2009
Outback Steakhouse August 2005 - February 2009
Barnes & Noble April 2001 - December 2005
Skills
Piano, Vocal, Music Theory, Composition, Opera, Choral, Music Education, Bands, Microsoft Office, Oratorio, Band, Finale, Sight Reading, 10 Key, Teaching, Musical Theatre
Education
University of Central Oklahoma 2015 — 2017
Master of Music (M.M.), Vocal Performance
University of Central Oklahoma 2012 — 2015
Bachelor of Music (B.M.), Vocal Performance, Senior
Tulsa Community College 2004 — 2011
Associate of Art in Liberal Arts, Liberal Arts
Tulsa Community College 2004 — 2011
Associate of Arts in Music, Vocal Performance
University of Central Oklahoma January 2015 - Present
St. Mary's Episcopal Church August 2013 - Present
Glissando Entertainment February 2009 - Present
University of Central Oklahoma June 2013 - January 2015
Saied Music Company September 2009 - June 2012
Tulsa Opera 2007 - 2011
West Corporation February 2009 - September 2009
Outback Steakhouse August 2005 - February 2009
Barnes & Noble April 2001 - December 2005
Skills
Piano, Vocal, Music Theory, Composition, Opera, Choral, Music Education, Bands, Microsoft Office, Oratorio, Band, Finale, Sight Reading, 10 Key, Teaching, Musical Theatre
Education
University of Central Oklahoma 2015 — 2017
Master of Music (M.M.), Vocal Performance
University of Central Oklahoma 2012 — 2015
Bachelor of Music (B.M.), Vocal Performance, Senior
Tulsa Community College 2004 — 2011
Associate of Art in Liberal Arts, Liberal Arts
Tulsa Community College 2004 — 2011
Associate of Arts in Music, Vocal Performance
Susan Perich Susan Perich's West Corporation Experience October 2013 - February 2014
Job Automotive Professional
Industry Automotive
Experience
PTI-QCS 2014 - Present
West Corporation October 2013 - February 2014
Things Remembered October 2006 - September 2013
Education
Trumbull Business College 2010 — 2012
Associate's degree, Business Administration and Management, General
Warren G Harding High School 1980 — 1984
Early Childhood Education and Teaching
PTI-QCS 2014 - Present
West Corporation October 2013 - February 2014
Things Remembered October 2006 - September 2013
Education
Trumbull Business College 2010 — 2012
Associate's degree, Business Administration and Management, General
Warren G Harding High School 1980 — 1984
Early Childhood Education and Teaching
Gabe Manzano Gabe Manzano's West Corporation Experience October 1995 - June 2007
Job Thought Leadership at Frost & Sullivan
Industry Think Tanks
Experience
Frost & Sullivan December 2000 - Present
Strategic and Competitive Intelligence Professionals (SCIP) January 2010 - Present
West Corporation October 1995 - June 2007
Six Flags Theme Parks January 1998 - August 1998
Skills
Thought Leadership, Marketing, Competitive Intelligence, Voice of the Customer, Strategic Partnerships, Strategy, Leadership, Product Marketing, Strategic Thinking, Competitive Analysis, Management, Business Development, Marketing Strategy, Business Strategy, New Business Development, B2B, CRM, Strategic Planning, Start-ups, Market Research, Market Analysis, Sales, Program Management, Analysis, Analytics, Recruiting, Salesforce.com, Coaching, Lead Generation, Mergers & Acquisitions, Sales Operations, Customer Satisfaction, Marketing Research, Cross-functional Team..., Business Planning, Product Management, Product Launch, Segmentation, Customer Insight, Go-to-market Strategy, Strategic Consulting, Marketing Management, Digital Marketing, B2B Marketing, Integrated Marketing, Market Intelligence, Direct Marketing, Market Planning, P&L Management, Brand Management
Education
The University of Texas at Austin 1998 — 2000
Master of Arts, Advertising
The University of Texas at San Antonio 1994 — 1998
Bachelor of Business Administration, Marketing
Frost & Sullivan December 2000 - Present
Strategic and Competitive Intelligence Professionals (SCIP) January 2010 - Present
West Corporation October 1995 - June 2007
Six Flags Theme Parks January 1998 - August 1998
Skills
Thought Leadership, Marketing, Competitive Intelligence, Voice of the Customer, Strategic Partnerships, Strategy, Leadership, Product Marketing, Strategic Thinking, Competitive Analysis, Management, Business Development, Marketing Strategy, Business Strategy, New Business Development, B2B, CRM, Strategic Planning, Start-ups, Market Research, Market Analysis, Sales, Program Management, Analysis, Analytics, Recruiting, Salesforce.com, Coaching, Lead Generation, Mergers & Acquisitions, Sales Operations, Customer Satisfaction, Marketing Research, Cross-functional Team..., Business Planning, Product Management, Product Launch, Segmentation, Customer Insight, Go-to-market Strategy, Strategic Consulting, Marketing Management, Digital Marketing, B2B Marketing, Integrated Marketing, Market Intelligence, Direct Marketing, Market Planning, P&L Management, Brand Management
Education
The University of Texas at Austin 1998 — 2000
Master of Arts, Advertising
The University of Texas at San Antonio 1994 — 1998
Bachelor of Business Administration, Marketing
Andrew Sivak Andrew Sivak's West Corporation Experience January 2004 - November 2004
Job Administrative Assistant at Bill Embrey Roofing
Industry Telecommunications
Experience
Bill Embrey Roofing April 2014 - Present
Time Warner Cable November 2004 - July 2012
Time Warner Cable 2004 - 2012
West Corporation January 2004 - November 2004
Skills
Increasing Sales Revenue, Exceeding Quotas, Customer Service, Customer Satisfaction, Sales Management, Team Leadership, Team Building, Call Centers
Education
The University of Texas at San Antonio 2003 — 2005
High School, Business Administration and Management, General
La Vernia High 1999 — 2003
High School, Diploma
Bill Embrey Roofing April 2014 - Present
Time Warner Cable November 2004 - July 2012
Time Warner Cable 2004 - 2012
West Corporation January 2004 - November 2004
Skills
Increasing Sales Revenue, Exceeding Quotas, Customer Service, Customer Satisfaction, Sales Management, Team Leadership, Team Building, Call Centers
Education
The University of Texas at San Antonio 2003 — 2005
High School, Business Administration and Management, General
La Vernia High 1999 — 2003
High School, Diploma
Nancy Owen Nancy Owen's West Corporation Experience November 2005 - August 2007
Job Sales Assoicate at Pier 1 Imports
Industry Retail
Experience
Pier 1 Imports May 2014 - Present
West Corporation November 2005 - August 2007
7-Eleven June 2001 - November 2005
Skills
Order Management, Phone Etiquette, Question Answering, Retail Sales, Technical Support
Education
Tidewater Community College 2010 — 2011
Associate of Science (A.S.), Geology/Earth Science, General
Pier 1 Imports May 2014 - Present
West Corporation November 2005 - August 2007
7-Eleven June 2001 - November 2005
Skills
Order Management, Phone Etiquette, Question Answering, Retail Sales, Technical Support
Education
Tidewater Community College 2010 — 2011
Associate of Science (A.S.), Geology/Earth Science, General
Angeliece Branch Angeliece Branch's West Corporation Experience October 2007 - November 2008
Job Assistant Manager And Manager in Training at World Acceptance Corporation
Industry Financial Services
Experience
World Acceptance Corporation April 2015 - Present
H.E.D.A, Inc. February 2014 - April 2015
Vantage Sourcing, LLC 2010 - 2013
Man Alive July 2010 - October 2011
West Corporation October 2007 - November 2008
Victoria's Secret January 2007 - November 2007
Skills
Call Centers, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Financial Services, Customer Retention, Employee Training, Cash Handling Experience, Medical Terminology, Communication Skills, Sales, Team Leadership, Customer Satisfaction, Data Entry, Store Management
Education
Alabama A&M University 2005 — 2009
Speech Language Pathology
Northview High School 2001 — 2005
High School Diploma, General Studies
Troy University
Bachelor's degree, English
World Acceptance Corporation April 2015 - Present
H.E.D.A, Inc. February 2014 - April 2015
Vantage Sourcing, LLC 2010 - 2013
Man Alive July 2010 - October 2011
West Corporation October 2007 - November 2008
Victoria's Secret January 2007 - November 2007
Skills
Call Centers, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Financial Services, Customer Retention, Employee Training, Cash Handling Experience, Medical Terminology, Communication Skills, Sales, Team Leadership, Customer Satisfaction, Data Entry, Store Management
Education
Alabama A&M University 2005 — 2009
Speech Language Pathology
Northview High School 2001 — 2005
High School Diploma, General Studies
Troy University
Bachelor's degree, English
Iñigo Arzac Iñigo Arzac's West Corporation Experience February 1995 - February 2000
Job Director Global Business Development at VYSK
Industry Telecommunications
Experience
Vysk Communications August 2015 - Present
SABEResPODER April 2014 - Present
GlobalSCAPE, Inc. March 2011 - April 2014
International Affairs Department, City of San Antonio March 2009 - March 2011
Merrill Lynch March 2008 - March 2009
Citibank 2001 - March 2007
West Corporation February 1995 - February 2000
Skills
Business Strategy, Strategic Planning, Banking, Public Speaking, Financial Analysis, Business Development, International Relations, International Sales, Sales Management, Budgets, Program Management, Business Planning, Nonprofits, International Business, Marketing, Strategy, Customer Service, Marketing Strategy, Management Consulting, Leadership, Economic Development, Fundraising, Management, Sales, Start-ups, Leadership Development, CRM, Small Business, Training, Executive Management, Spanish, Project Planning, Entrepreneurship, Analysis, Coaching, Organizational..., Community Development, Market Research, Finance, Public Relations, International Trade, Mergers & Acquisitions, Investments, Contract Negotiation, New Business Development, Team Building, Strategic Partnerships, Portfolio Management, Negotiation, Economics
Education
The University of Texas at San Antonio 1995 — 2005
Bachelor of Business Administration (BBA), International Business
Colegio Americano de Torreon 1991 — 1993
High School-American Program
Vysk Communications August 2015 - Present
SABEResPODER April 2014 - Present
GlobalSCAPE, Inc. March 2011 - April 2014
International Affairs Department, City of San Antonio March 2009 - March 2011
Merrill Lynch March 2008 - March 2009
Citibank 2001 - March 2007
West Corporation February 1995 - February 2000
Skills
Business Strategy, Strategic Planning, Banking, Public Speaking, Financial Analysis, Business Development, International Relations, International Sales, Sales Management, Budgets, Program Management, Business Planning, Nonprofits, International Business, Marketing, Strategy, Customer Service, Marketing Strategy, Management Consulting, Leadership, Economic Development, Fundraising, Management, Sales, Start-ups, Leadership Development, CRM, Small Business, Training, Executive Management, Spanish, Project Planning, Entrepreneurship, Analysis, Coaching, Organizational..., Community Development, Market Research, Finance, Public Relations, International Trade, Mergers & Acquisitions, Investments, Contract Negotiation, New Business Development, Team Building, Strategic Partnerships, Portfolio Management, Negotiation, Economics
Education
The University of Texas at San Antonio 1995 — 2005
Bachelor of Business Administration (BBA), International Business
Colegio Americano de Torreon 1991 — 1993
High School-American Program
Wohamar Anni Wohamar Anni's West Corporation Experience 2005 - 2006
Job Substitute Teacher at Washoe County School District
Industry Education Management
Experience
Prologistix 2014 - Present
Washoe County School District 2014 - Present
Wells Fargo Bank February 2006 - June 2014
Wells Fargo Bank 2007 - 2007
West Corporation 2005 - 2006
Skills
cross-selling, computer software, customer service, Credit, Customer Service, Banking, Loans, Software, Cross Selling, Sales, Finance, Small Business Lending, Consumer Lending, Commercial Banking, Insurance, Microsoft Excel, Financial Analysis, Public Speaking
Education
University of Nevada, Reno 2011 — 2014
Bachelor's Degree, History, Minor in Political Science
Truckee Meadows Community College 2006 — 2011
Associate of Arts, History
The American College of Computer & Information Sciences (Sentinel University) 1999 — 2003
Bachelor's Degree, Information Systems
St. Joseph's Preparatory School 1993 — 1997
Secondary School Diploma
Prologistix 2014 - Present
Washoe County School District 2014 - Present
Wells Fargo Bank February 2006 - June 2014
Wells Fargo Bank 2007 - 2007
West Corporation 2005 - 2006
Skills
cross-selling, computer software, customer service, Credit, Customer Service, Banking, Loans, Software, Cross Selling, Sales, Finance, Small Business Lending, Consumer Lending, Commercial Banking, Insurance, Microsoft Excel, Financial Analysis, Public Speaking
Education
University of Nevada, Reno 2011 — 2014
Bachelor's Degree, History, Minor in Political Science
Truckee Meadows Community College 2006 — 2011
Associate of Arts, History
The American College of Computer & Information Sciences (Sentinel University) 1999 — 2003
Bachelor's Degree, Information Systems
St. Joseph's Preparatory School 1993 — 1997
Secondary School Diploma
Yosele Tapia Yosele Tapia's West Corporation Experience October 2010 - September 2013
Job Export Specialist at Medtronic
Industry Logistics and Supply Chain
Experience
Medtronic January 2014 - Present
West Corporation October 2010 - September 2013
APL November 2005 - May 2010
Cenveo March 2005 - August 2005
Cenveo September 2003 - March 2005
Comercio Global Consultores S.C. June 1998 - December 2002
Skills
Shipping, Logistics, International Logistics, Customer Service, Account Management, Freight, Data Analysis, PowerPoint, International Trade, Employee Training, Export, Import, Team Leadership, International Law, Public Speaking, University Teaching, Supply Chain, Human Resources, WTO, Personnel Management, NAFTA, Executive..., Language Teaching, Educational Leadership, Cross-functional Team..., Contract Negotiation, Operations Management, Process Improvement, Container, Supply Chain Management, Transportation, Intellectual Property, Harmonized Tariff..., Hazardous Materials, Project Managers, Marketing, Merchandise
Education
Universidad Panamericana 2000 — 2001
Certificate, Intellectual Property Law, 9
Universidad Panamericana 1999 — 2000
Certificate, International Business and Trade Law, 9
Universidad Del Valle de Mexico 1993 — 1997
Bachelors, International Law / Trade
Rockville High school 1990 — 1993
Diploma
Medtronic January 2014 - Present
West Corporation October 2010 - September 2013
APL November 2005 - May 2010
Cenveo March 2005 - August 2005
Cenveo September 2003 - March 2005
Comercio Global Consultores S.C. June 1998 - December 2002
Skills
Shipping, Logistics, International Logistics, Customer Service, Account Management, Freight, Data Analysis, PowerPoint, International Trade, Employee Training, Export, Import, Team Leadership, International Law, Public Speaking, University Teaching, Supply Chain, Human Resources, WTO, Personnel Management, NAFTA, Executive..., Language Teaching, Educational Leadership, Cross-functional Team..., Contract Negotiation, Operations Management, Process Improvement, Container, Supply Chain Management, Transportation, Intellectual Property, Harmonized Tariff..., Hazardous Materials, Project Managers, Marketing, Merchandise
Education
Universidad Panamericana 2000 — 2001
Certificate, Intellectual Property Law, 9
Universidad Panamericana 1999 — 2000
Certificate, International Business and Trade Law, 9
Universidad Del Valle de Mexico 1993 — 1997
Bachelors, International Law / Trade
Rockville High school 1990 — 1993
Diploma
Tony Messink Tony Messink's West Corporation Experience June 2005 - December 2013
Job Systems Engineer at SchoolsFirst Federal Credit Union
Industry Banking
Experience
SchoolsFirst Federal Credit Union December 2013 - Present
West Corporation June 2005 - December 2013
West Corporation November 1998 - June 2005
West Corporation April 1997 - October 1998
United States Air Force June 1977 - July 1997
Skills
ITIL v3 Foundations..., HP NonStop, Project Coordination, Disaster Recovery, Vendor Management, Team Management, System Administration, Integration, Enterprise Software
Education
Troy State University 1980 — 1989
Bachelor of Science, Business Administration
SchoolsFirst Federal Credit Union December 2013 - Present
West Corporation June 2005 - December 2013
West Corporation November 1998 - June 2005
West Corporation April 1997 - October 1998
United States Air Force June 1977 - July 1997
Skills
ITIL v3 Foundations..., HP NonStop, Project Coordination, Disaster Recovery, Vendor Management, Team Management, System Administration, Integration, Enterprise Software
Education
Troy State University 1980 — 1989
Bachelor of Science, Business Administration
Brian Baer Brian Baer's West Corporation Experience 1993 - 1995
Job Website Design & Internet Marketing 10+ years serving industrial companies, contractors & business professionals
Industry Internet
Experience
Baer Marketing Network 2004 - Present
FacilityDude.com 2012 - 2013
ThomasNet.com 2000 - 2004
World Mall, Inc. / WebSourced, Inc. 1999 - 2000
Rapid Link 1997 - 1999
Southwestern Bell 1995 - 1997
West Corporation 1993 - 1995
Indiana Department of Commerce 1989 - 1992
Skills
Project Management, Start-ups, Entrepreneur, Account Management, Technology Evangelist, B2B, SEO, Sales Management, Email Marketing, Web Analytics, Social Media Marketing, Lead Generation, Website Development, Web Marketing, Web Design, Marketing Strategy, New Business Development, B2B Marketing, Blogging, Mobile Marketing, SaaS, Internet Strategy, Business Development, Marketing Automation, Web Project Management, Content Management, Web Development, Sales, Online Advertising, CRM, Entrepreneurship, Marketing, Strategic Planning, Social Media, Market Research, Selling, Online Marketing
Education
North Carolina Sate University - Computer Training Unit
Webmasters Certificate Program
The University of Texas at San Antonio
University of Dayton
BA
Baer Marketing Network 2004 - Present
FacilityDude.com 2012 - 2013
ThomasNet.com 2000 - 2004
World Mall, Inc. / WebSourced, Inc. 1999 - 2000
Rapid Link 1997 - 1999
Southwestern Bell 1995 - 1997
West Corporation 1993 - 1995
Indiana Department of Commerce 1989 - 1992
Skills
Project Management, Start-ups, Entrepreneur, Account Management, Technology Evangelist, B2B, SEO, Sales Management, Email Marketing, Web Analytics, Social Media Marketing, Lead Generation, Website Development, Web Marketing, Web Design, Marketing Strategy, New Business Development, B2B Marketing, Blogging, Mobile Marketing, SaaS, Internet Strategy, Business Development, Marketing Automation, Web Project Management, Content Management, Web Development, Sales, Online Advertising, CRM, Entrepreneurship, Marketing, Strategic Planning, Social Media, Market Research, Selling, Online Marketing
Education
North Carolina Sate University - Computer Training Unit
Webmasters Certificate Program
The University of Texas at San Antonio
University of Dayton
BA
David G. Garza David G. Garza's West Corporation Experience December 2007 - February 2010
Job Risk Managenent Operations Rotational Coordinator at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores August 2012 - Present
Kohl's Department Stores August 2012 - January 2015
Wells Fargo May 2011 - July 2012
Afni February 2010 - April 2011
West Corporation December 2007 - February 2010
Skills
Good communication..., Data Entry, Time Management, Customer Satisfaction, Customer Service, Retail, Call Centers, Leadership, Management, Sales, Hiring, Team Leadership, Recruiting, Training, Quality Assurance, Operations Management, Interviews, Team Building, Employee Relations, Process Improvement, Employee Training, Start-ups, Coaching, Project Management, Teamwork, Program Management, Customer Experience, Workforce Management, Customer Retention, Inventory Management, Budgets, Performance Management, Human Resources
Education
The University of Texas at Austin 1979 — 1983
Communications, Business, Management, Marketing, and Related Support Services, 2.85
University of Texas - Pan American
Bachelor of Science (B.S.), Communication, General
Kohl's Department Stores August 2012 - Present
Kohl's Department Stores August 2012 - January 2015
Wells Fargo May 2011 - July 2012
Afni February 2010 - April 2011
West Corporation December 2007 - February 2010
Skills
Good communication..., Data Entry, Time Management, Customer Satisfaction, Customer Service, Retail, Call Centers, Leadership, Management, Sales, Hiring, Team Leadership, Recruiting, Training, Quality Assurance, Operations Management, Interviews, Team Building, Employee Relations, Process Improvement, Employee Training, Start-ups, Coaching, Project Management, Teamwork, Program Management, Customer Experience, Workforce Management, Customer Retention, Inventory Management, Budgets, Performance Management, Human Resources
Education
The University of Texas at Austin 1979 — 1983
Communications, Business, Management, Marketing, and Related Support Services, 2.85
University of Texas - Pan American
Bachelor of Science (B.S.), Communication, General
Emmanuel Castro Emmanuel Castro's West Corporation Experience January 2015 - Present
Job Business Intelligence Analyst At West Corporation
Industry Information Technology and Services
Experience
West Corporation January 2015 - Present
Health Advocate February 2013 - January 2015
Channelinsight March 2012 - March 2013
ImageSeller March 2010 - March 2012
Golden Casino Group September 2009 - March 2010
InfoPartners October 2008 - March 2010
MDC Holdings May 2007 - August 2008
Skills
Windows, Project Management, Software Engineering, Systems Engineering, Perl, Program Management, C++, Software Development, Testing, Microsoft Office, Integration, Process Improvement, Linux, Matlab, Earned Value Management, Microsoft Network, Microsoft Applications, Microsoft Licensing, Microsoft Solutions, GreatPlains, CRM, CRM Integration, CRM databases, Salesforce.com, Exchange 2010/2007/2003, Exchange ActiveSync, IP VPN, Cisco VPN, Symantec Backup, Symantec Antivirus, Symantec Security, Symantec Endpoint..., Fortinet, Visual Basic, FTP software, Juniper Switches, Digium, IP PBX, Java, JavaScriptMVC, SQL, Oracle, XML, HTML, LAN-WAN, Terminal Services, TCP/IP protocols, Wireless Management, Microsoft Server..., Microsoft SQL Server
Education
The University of Texas at Austin 2002 — 2006
Bachelor of Science (B.S.), Mathematics and Computer Science
Homer Hanna High School 1998 — 2002
HS Diploma, Engineering
West Corporation January 2015 - Present
Health Advocate February 2013 - January 2015
Channelinsight March 2012 - March 2013
ImageSeller March 2010 - March 2012
Golden Casino Group September 2009 - March 2010
InfoPartners October 2008 - March 2010
MDC Holdings May 2007 - August 2008
Skills
Windows, Project Management, Software Engineering, Systems Engineering, Perl, Program Management, C++, Software Development, Testing, Microsoft Office, Integration, Process Improvement, Linux, Matlab, Earned Value Management, Microsoft Network, Microsoft Applications, Microsoft Licensing, Microsoft Solutions, GreatPlains, CRM, CRM Integration, CRM databases, Salesforce.com, Exchange 2010/2007/2003, Exchange ActiveSync, IP VPN, Cisco VPN, Symantec Backup, Symantec Antivirus, Symantec Security, Symantec Endpoint..., Fortinet, Visual Basic, FTP software, Juniper Switches, Digium, IP PBX, Java, JavaScriptMVC, SQL, Oracle, XML, HTML, LAN-WAN, Terminal Services, TCP/IP protocols, Wireless Management, Microsoft Server..., Microsoft SQL Server
Education
The University of Texas at Austin 2002 — 2006
Bachelor of Science (B.S.), Mathematics and Computer Science
Homer Hanna High School 1998 — 2002
HS Diploma, Engineering
John Rhody's West Corporation Experience October 2014 - Present
Job Case Manager at West Corporation
Industry Logistics and Supply Chain
Experience
West Corporation October 2014 - Present
West Corporation 2014 - 2015
West Corporation 2014 - 2015
St John's Health Systems December 2009 - May 2012
Interline Brands March 2008 - February 2009
Business Marketer's Group-Handiman Marine July 2006 - November 2007
CC&N November 2004 - July 2006
Marsh Electronics, Inc. August 1996 - September 1999
Badger Bank SSB June 1991 - February 1996
Skills
Inventory Management, Process Improvement, Purchasing, Microsoft Excel, Teamwork, Inventory Control, Training, Process Scheduler, Customer Service, PowerPoint, Retail, Microsoft Office, Quality Assurance, Sales, Negotiation, Manufacturing, Project Planning, Team Building, Leadership, Coaching, Customer Satisfaction
Education
Tulsa Community College 2012 — 2012
Certification, Pharmacy Technician/Assistant
University of Wisconsin-La Crosse 1986 — 1988
BS, Geography/Urban Planning
University of Wisconsin
Bachelor of Science
University of Wisconsin-Stevens Point
West Corporation October 2014 - Present
West Corporation 2014 - 2015
West Corporation 2014 - 2015
St John's Health Systems December 2009 - May 2012
Interline Brands March 2008 - February 2009
Business Marketer's Group-Handiman Marine July 2006 - November 2007
CC&N November 2004 - July 2006
Marsh Electronics, Inc. August 1996 - September 1999
Badger Bank SSB June 1991 - February 1996
Skills
Inventory Management, Process Improvement, Purchasing, Microsoft Excel, Teamwork, Inventory Control, Training, Process Scheduler, Customer Service, PowerPoint, Retail, Microsoft Office, Quality Assurance, Sales, Negotiation, Manufacturing, Project Planning, Team Building, Leadership, Coaching, Customer Satisfaction
Education
Tulsa Community College 2012 — 2012
Certification, Pharmacy Technician/Assistant
University of Wisconsin-La Crosse 1986 — 1988
BS, Geography/Urban Planning
University of Wisconsin
Bachelor of Science
University of Wisconsin-Stevens Point
Ashley Valencia Ashley Valencia's West Corporation Experience January 2013 - June 2013
Job Data entry at Arvato Digital Services
Industry Executive Office
Experience
Arvato Digital Services April 2014 - Present
Charter Communications December 2013 - January 2014
LifeTouch Portraits INC October 2013 - December 2013
West Corporation January 2013 - June 2013
Amazon September 2006 - December 2012
Arbys January 2006 - June 2006
Wendys Resturant August 2004 - November 2005
Skills
Type 45wpm ...
Education
Truckee Meadows Community College 2011 — 2011
Certificate, Medical Administration, 13+
Western Nevada College 2006 — 2011
Associates Of Arts, Education, 13+
Fernley High School 2002 — 2005
Diploma, General Studies, 9-12
Arvato Digital Services April 2014 - Present
Charter Communications December 2013 - January 2014
LifeTouch Portraits INC October 2013 - December 2013
West Corporation January 2013 - June 2013
Amazon September 2006 - December 2012
Arbys January 2006 - June 2006
Wendys Resturant August 2004 - November 2005
Skills
Type 45wpm ...
Education
Truckee Meadows Community College 2011 — 2011
Certificate, Medical Administration, 13+
Western Nevada College 2006 — 2011
Associates Of Arts, Education, 13+
Fernley High School 2002 — 2005
Diploma, General Studies, 9-12
Randy Guess Randy Guess's West Corporation Experience August 2005 - December 2005
Job Technician
Industry Government Administration
Experience
Private government contract company December 2005 - Present
West Corporation August 2005 - December 2005
West Corporation October 1995 - July 2004
Skills
Data Management, Customer Service, Quality Control, COBOL, SQL, Databases, Data Center, Information Technology, Claims Management, State Government, Benefits Management, Call Centers, Tandem, TACL, Music Theory, Musical Improvisation, Religious Studies, Acoustic Guitar, Bass Guitar, Nonprofits
Education
The University of Texas at San Antonio 1990 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
The University of Texas at San Antonio
Private government contract company December 2005 - Present
West Corporation August 2005 - December 2005
West Corporation October 1995 - July 2004
Skills
Data Management, Customer Service, Quality Control, COBOL, SQL, Databases, Data Center, Information Technology, Claims Management, State Government, Benefits Management, Call Centers, Tandem, TACL, Music Theory, Musical Improvisation, Religious Studies, Acoustic Guitar, Bass Guitar, Nonprofits
Education
The University of Texas at San Antonio 1990 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
The University of Texas at San Antonio
Beth Varhola Beth Varhola's West Corporation Experience December 2001 - September 2002
Job Administrative Support Technology
Industry Executive Office
Experience
JC Penny February 2011 - Present
J.C. Penney 2011 - Present
Peebles Department Store April 2008 - June 2010
Macys Department Store July 2006 - April 2008
Food Lion July 2003 - July 2006
West Corporation December 2001 - September 2002
Skills
Merchandising, Retail, Visual Merchandising, Customer Service, Sales, Fashion, Apparel, Retail Sales, Microsoft Office, Customer Satisfaction, Profit
Education
Thomas Nelson Community College 2005 — 2009
Associate Degree, Business
Hampton High School 1997 — 2001
Diploma, Business
JC Penny February 2011 - Present
J.C. Penney 2011 - Present
Peebles Department Store April 2008 - June 2010
Macys Department Store July 2006 - April 2008
Food Lion July 2003 - July 2006
West Corporation December 2001 - September 2002
Skills
Merchandising, Retail, Visual Merchandising, Customer Service, Sales, Fashion, Apparel, Retail Sales, Microsoft Office, Customer Satisfaction, Profit
Education
Thomas Nelson Community College 2005 — 2009
Associate Degree, Business
Hampton High School 1997 — 2001
Diploma, Business
Megan Claybourne Megan Claybourne's West Corporation Experience February 2011 - June 2011
Job Account Consultant at CenturyLink Business
Industry Telecommunications
Experience
CenturyLink Business August 2011 - Present
Verizon Business June 2011 - August 2011
West Corporation February 2011 - June 2011
West Corporation December 2007 - February 2011
West Corporation January 2005 - November 2007
United Supermarkets December 2003 - January 2005
Education
Tulsa Community College
General
CenturyLink Business August 2011 - Present
Verizon Business June 2011 - August 2011
West Corporation February 2011 - June 2011
West Corporation December 2007 - February 2011
West Corporation January 2005 - November 2007
United Supermarkets December 2003 - January 2005
Education
Tulsa Community College
General
Charles Wolf Charles Wolf's West Corporation Experience December 1996 - June 1999
Job Internet Car Specialist
Industry Financial Services
Experience
Red Mccombs Group July 2012 - Present
Keller Williams 2010 - March 2015
Walgreens 2004 - 2010
Hearst/San Antonio Express News June 1999 - October 2004
West Corporation December 1996 - June 1999
U.S. Army July 1992 - July 1995
Skills
Sales, Public Speaking, Team Building, Social Networking, New Business Development, Direct Sales, Real Estate Transactions, Lead Generation, Microsoft Word, Public Relations, Microsoft Office, Retail, Customer Service, Team Leadership, Selling, Contract Negotiation, Marketing, Negotiation, Real Estate, Marketing Strategy, Management
Education
The University of Texas at San Antonio 1999 — 2004
Bachelor, Psychology
Red Mccombs Group July 2012 - Present
Keller Williams 2010 - March 2015
Walgreens 2004 - 2010
Hearst/San Antonio Express News June 1999 - October 2004
West Corporation December 1996 - June 1999
U.S. Army July 1992 - July 1995
Skills
Sales, Public Speaking, Team Building, Social Networking, New Business Development, Direct Sales, Real Estate Transactions, Lead Generation, Microsoft Word, Public Relations, Microsoft Office, Retail, Customer Service, Team Leadership, Selling, Contract Negotiation, Marketing, Negotiation, Real Estate, Marketing Strategy, Management
Education
The University of Texas at San Antonio 1999 — 2004
Bachelor, Psychology
Katrina (Mukherjee) Waring Katrina (Mukherjee) Waring's West Corporation Experience July 1990 - May 1995
Job
Industry Information Technology and Services
Experience
Pearson July 2014 - Present
Commercial IT Solutions, Inc. October 2013 - June 2014
The Montopolis Group, Ltd. February 2002 - October 2013
Billing Concepts, Inc. October 1998 - May 2000
USAF May 1995 - October 1998
West Corporation July 1990 - May 1995
Skills
Cloud Computing, Disaster Recovery, Servers, Network Security, Virtualization, Requirements Analysis, Security, SharePoint, Integration, Active Directory
Education
The University of Texas at San Antonio 1995 — 1998
CS
Pearson July 2014 - Present
Commercial IT Solutions, Inc. October 2013 - June 2014
The Montopolis Group, Ltd. February 2002 - October 2013
Billing Concepts, Inc. October 1998 - May 2000
USAF May 1995 - October 1998
West Corporation July 1990 - May 1995
Skills
Cloud Computing, Disaster Recovery, Servers, Network Security, Virtualization, Requirements Analysis, Security, SharePoint, Integration, Active Directory
Education
The University of Texas at San Antonio 1995 — 1998
CS
Donna-Kaye Sloan Donna-Kaye Sloan's West Corporation Experience 2012 - 2012
Job Customerfocused problem solving guru and tech nerd deluxe.
Industry Telecommunications
Experience
U.S. Cellular September 2013 - Present
Alorica July 2012 - June 2013
West Corporation 2012 - 2012
Xerox 2010 - 2011
DIRECTV November 2007 - May 2009
Dish Network September 2006 - May 2007
Guardian Security Systems, Inc. March 2004 - September 2006
Skills
Employee Training, Technical Support, Leadership, Process Optimization, Multi Tasking, Software Quality..., Typing, Windows, Microsoft Office, Siebel, Social Networking, Android, iOS, Telecommunications, Telephone Skills, Escalation Resolution
Education
Tulsa Community College 2009 — 2011
Secondary Education and Teaching, 3.6
U.S. Cellular September 2013 - Present
Alorica July 2012 - June 2013
West Corporation 2012 - 2012
Xerox 2010 - 2011
DIRECTV November 2007 - May 2009
Dish Network September 2006 - May 2007
Guardian Security Systems, Inc. March 2004 - September 2006
Skills
Employee Training, Technical Support, Leadership, Process Optimization, Multi Tasking, Software Quality..., Typing, Windows, Microsoft Office, Siebel, Social Networking, Android, iOS, Telecommunications, Telephone Skills, Escalation Resolution
Education
Tulsa Community College 2009 — 2011
Secondary Education and Teaching, 3.6
Neatha Rose Neatha Rose's West Corporation Experience October 2013 - July 2014
Job Rosensmith Consulting, Inc
Industry Education Management
Experience
Rosensmith Consulting, Inc. 2005 - Present
MicahTek January 2014 - July 2014
West Corporation October 2013 - July 2014
Title Source January 2013 - July 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Leadership Development, Event Planning, Team Building, Social Media, Leadership, Social Networking, Training, Coaching
Education
Wayne State University
Liberal Arts and Sciences, General Studies and Humanities
Tulsa Community College
Early Childhood Education and Teaching
Rosensmith Consulting, Inc. 2005 - Present
MicahTek January 2014 - July 2014
West Corporation October 2013 - July 2014
Title Source January 2013 - July 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Leadership Development, Event Planning, Team Building, Social Media, Leadership, Social Networking, Training, Coaching
Education
Wayne State University
Liberal Arts and Sciences, General Studies and Humanities
Tulsa Community College
Early Childhood Education and Teaching
Bill Morales Bill Morales's West Corporation Experience February 1996 - November 1998
Job Director of Innovation and Emerging Technologies at Tesoro Corporation
Industry Oil & Energy
Experience
Tesoro January 2014 - Present
Tesoro May 2007 - January 2014
Microsoft Corporation March 2000 - April 2007
Dell Computer November 1998 - March 2000
West Corporation February 1996 - November 1998
Skills
Program Management, SAP, Project Planning, Oracle, Business Process..., Business Intelligence, SharePoint, Solution Architecture, IT Strategy, Integration, Enterprise Architecture, Business Analysis, Microsoft Technologies, SDLC, Vendor Management, Requirements Analysis, SOA, Architecture, Cloud Computing, Project Management, Microsoft SQL Server, Strategy, Virtualization, Agile Methodologies, Software Project..., Visio, Databases, Software Development, Security, Architectures
Education
Austin Filmworks 2003 — 2005
Film Production
The University of Texas at Austin 2001 — 2004
Radio, Television and Film
The University of Texas at San Antonio 1989 — 1992
Interior Design and Architecture
Tesoro January 2014 - Present
Tesoro May 2007 - January 2014
Microsoft Corporation March 2000 - April 2007
Dell Computer November 1998 - March 2000
West Corporation February 1996 - November 1998
Skills
Program Management, SAP, Project Planning, Oracle, Business Process..., Business Intelligence, SharePoint, Solution Architecture, IT Strategy, Integration, Enterprise Architecture, Business Analysis, Microsoft Technologies, SDLC, Vendor Management, Requirements Analysis, SOA, Architecture, Cloud Computing, Project Management, Microsoft SQL Server, Strategy, Virtualization, Agile Methodologies, Software Project..., Visio, Databases, Software Development, Security, Architectures
Education
Austin Filmworks 2003 — 2005
Film Production
The University of Texas at Austin 2001 — 2004
Radio, Television and Film
The University of Texas at San Antonio 1989 — 1992
Interior Design and Architecture
Debra Ransburg's West Corporation Experience August 2012 - October 2013
Job Director of Operations Receivables Management at West Corporation
Industry Information Technology and Services
Experience
West Corporation August 2012 - October 2013
Alorica June 2010 - April 2012
Alorica July 2008 - June 2010
Alliance Data March 2000 - July 2007
Skills
Workforce Management, Customer Satisfaction, Call Center, Vendor Management, BPO, Customer Experience, Performance Management, Outsourcing, Team Management, Telecommunications, Team Leadership, Project Management, Coaching, Team Building, Management, Employee Relations, Leadership, Quality Assurance, Program Management, Customer Retention, Training, Leadership Development, Avaya, CRM, Cross-functional Team..., Recruiting, Change Management, Organizational..., Human Resources, Business Process..., Contact Centers, Call Center Development, Strategy, Interviews, Budgets, Software Documentation, Start-ups, Call Centers
Education
Devry University 2004 — 2006
Bachelor of Business Administration (BBA), Business/Human Resources
Tulane University 1989 — 1993
West Corporation August 2012 - October 2013
Alorica June 2010 - April 2012
Alorica July 2008 - June 2010
Alliance Data March 2000 - July 2007
Skills
Workforce Management, Customer Satisfaction, Call Center, Vendor Management, BPO, Customer Experience, Performance Management, Outsourcing, Team Management, Telecommunications, Team Leadership, Project Management, Coaching, Team Building, Management, Employee Relations, Leadership, Quality Assurance, Program Management, Customer Retention, Training, Leadership Development, Avaya, CRM, Cross-functional Team..., Recruiting, Change Management, Organizational..., Human Resources, Business Process..., Contact Centers, Call Center Development, Strategy, Interviews, Budgets, Software Documentation, Start-ups, Call Centers
Education
Devry University 2004 — 2006
Bachelor of Business Administration (BBA), Business/Human Resources
Tulane University 1989 — 1993
Desirae Anderson Desirae Anderson's West Corporation Experience May 2010 - October 2010
Job Customer Service Professional
Industry Retail
Experience
GreatCall May 2014 - July 2014
Northstar California Ski resort October 2013 - April 2014
Northstar California (Starbucks Barista) June 2013 - October 2013
Answerwest Inc April 2013 - June 2013
Starbucks 2012 - 2013
RadioShack May 2011 - October 2011
West Corporation May 2010 - October 2010
Lane Bryant November 2009 - January 2010
Keva Juice March 2009 - August 2009
Safeway August 2008 - February 2009
Skills
Customer Service, 5+ Years Customer..., 3+ Years Sales..., Microsoft Office 2003-07, Microsoft Power Point, Fast and Accurate Data..., Precise Cash Handling, Basic Store Accounting, Accommodating Team..., Customer Satisfaction, Data Entry, Leadership, PowerPoint, Call Centers, Account Management, Quality Assurance
Education
Truckee Meadows Community College 2008 — 2010
Graphic Design
Robert McQueen High School 2004 — 2008
GreatCall May 2014 - July 2014
Northstar California Ski resort October 2013 - April 2014
Northstar California (Starbucks Barista) June 2013 - October 2013
Answerwest Inc April 2013 - June 2013
Starbucks 2012 - 2013
RadioShack May 2011 - October 2011
West Corporation May 2010 - October 2010
Lane Bryant November 2009 - January 2010
Keva Juice March 2009 - August 2009
Safeway August 2008 - February 2009
Skills
Customer Service, 5+ Years Customer..., 3+ Years Sales..., Microsoft Office 2003-07, Microsoft Power Point, Fast and Accurate Data..., Precise Cash Handling, Basic Store Accounting, Accommodating Team..., Customer Satisfaction, Data Entry, Leadership, PowerPoint, Call Centers, Account Management, Quality Assurance
Education
Truckee Meadows Community College 2008 — 2010
Graphic Design
Robert McQueen High School 2004 — 2008
Christina Shannon's West Corporation Experience July 2010 - Present
Job Operations Administrative Coordinator at West Corporation
Industry Telecommunications
Experience
West Corporation July 2010 - Present
Whole Foods Market November 2007 - June 2011
GDK Insurance July 2008 - January 2010
Skills
Project Planning, Insurance, Organizational..., Business Networking, Social Networking, Human Resources, Microsoft Office, Social Media, Time Management, Public Relations, Leadership, Marketing, Social Media Marketing, Team Building
Education
Tulsa Community College 2007 — 2009
Bachelor of Education (B.Ed.), English Language and Literature, General
West Corporation July 2010 - Present
Whole Foods Market November 2007 - June 2011
GDK Insurance July 2008 - January 2010
Skills
Project Planning, Insurance, Organizational..., Business Networking, Social Networking, Human Resources, Microsoft Office, Social Media, Time Management, Public Relations, Leadership, Marketing, Social Media Marketing, Team Building
Education
Tulsa Community College 2007 — 2009
Bachelor of Education (B.Ed.), English Language and Literature, General
Brandon San Miguel Brandon San Miguel's West Corporation Experience July 2000 - June 2002
Job Manager of Internetworking & Telecom
Industry Information Technology and Services
Experience
CHRISTUS Health October 2012 - Present
Spurs Sports & Entertainment June 2002 - July 2012
Hallmark Institute of Technology March 2002 - May 2004
West Corporation July 2000 - June 2002
Billing Concepts 1999 - 2000
MCI Worldcom 1995 - 2000
Skills
E-commerce, Social Media Marketing, Project Management, Windows, Social Media, Strategic Planning, HTML, Marketing, Team Leadership, Microsoft Office, Troubleshooting, Event Planning, Marketing Strategy, Email Marketing, Program Management, Mac OS X, Security, Event Management, Leadership, Management, IT Management, IT Operations, Information Technology, Active Directory, OS X, Networking, Visio, Cloud Computing, Telecommunications, CCNA, Network Design, System Administration, Cisco Technologies, Network Security, Microsoft Certified..., Wireless, Enterprise Software, Microsoft Exchange, Data Center, Windows Server, Windows 7, Switches, Disaster Recovery, VMware, SharePoint, Network Administration, Technical Support, Virtualization, Computer Hardware, Infrastructure
Education
The University of Texas at San Antonio 1992 — 1996
Palo Alto College 1991 — 1993
AAS, Computer Information System, 4.0
John Jay HS
CHRISTUS Health October 2012 - Present
Spurs Sports & Entertainment June 2002 - July 2012
Hallmark Institute of Technology March 2002 - May 2004
West Corporation July 2000 - June 2002
Billing Concepts 1999 - 2000
MCI Worldcom 1995 - 2000
Skills
E-commerce, Social Media Marketing, Project Management, Windows, Social Media, Strategic Planning, HTML, Marketing, Team Leadership, Microsoft Office, Troubleshooting, Event Planning, Marketing Strategy, Email Marketing, Program Management, Mac OS X, Security, Event Management, Leadership, Management, IT Management, IT Operations, Information Technology, Active Directory, OS X, Networking, Visio, Cloud Computing, Telecommunications, CCNA, Network Design, System Administration, Cisco Technologies, Network Security, Microsoft Certified..., Wireless, Enterprise Software, Microsoft Exchange, Data Center, Windows Server, Windows 7, Switches, Disaster Recovery, VMware, SharePoint, Network Administration, Technical Support, Virtualization, Computer Hardware, Infrastructure
Education
The University of Texas at San Antonio 1992 — 1996
Palo Alto College 1991 — 1993
AAS, Computer Information System, 4.0
John Jay HS
Teanna Strahin Teanna Strahin's West Corporation Experience 2007 - 2010
Job Certified Coder and Office Assistant
Industry Medical Practice
Experience
West Corporation 2007 - 2010
Education
Trumbull Business College 2010 — 2012
Associate's degree, Medical Insurance Coding Specialist/Coder, 3.98
West Corporation 2007 - 2010
Education
Trumbull Business College 2010 — 2012
Associate's degree, Medical Insurance Coding Specialist/Coder, 3.98
Jessica Risenhoover Jessica Risenhoover's West Corporation Experience January 2009 - January 2011
Job Global Relocation Consultant at SIRVA Worldwide Relocation & Moving
Industry Financial Services
Experience
SIRVA Worldwide Relocation & Moving June 2015 - Present
American Express OPEN July 2013 - June 2015
Coppergate International February 2012 - May 2013
West Corporation January 2009 - January 2011
Computer Supply Corporation December 2002 - March 2005
Claire's Accessories January 2001 - May 2002
Foley's/May Company May 2000 - December 2000
Skills
Advertising, Marketing, Customer Service, Sales, Time Management, Negotiation, Pricing
Education
The University of Texas at Austin 1998 — 2000
Bachelor of Arts (B.A.), English
SIRVA Worldwide Relocation & Moving June 2015 - Present
American Express OPEN July 2013 - June 2015
Coppergate International February 2012 - May 2013
West Corporation January 2009 - January 2011
Computer Supply Corporation December 2002 - March 2005
Claire's Accessories January 2001 - May 2002
Foley's/May Company May 2000 - December 2000
Skills
Advertising, Marketing, Customer Service, Sales, Time Management, Negotiation, Pricing
Education
The University of Texas at Austin 1998 — 2000
Bachelor of Arts (B.A.), English
Ricky Newton Ricky Newton's West Corporation Experience April 2010 - February 2011
Job Student at Vatterott CollegeTulsa
Industry Computer Networking
Experience
West Communications Group April 2010 - February 2011
West Corporation April 2010 - February 2011
Central Security Group, Inc. August 2009 - April 2010
Hilti - East June 2008 - July 2009
Education
Vatterott College 2011 — 2012
Currently Attending, CompTIA Certifications
Memorial High School
High school Diploma
Tulsa Community College
Vatterott College
West Communications Group April 2010 - February 2011
West Corporation April 2010 - February 2011
Central Security Group, Inc. August 2009 - April 2010
Hilti - East June 2008 - July 2009
Education
Vatterott College 2011 — 2012
Currently Attending, CompTIA Certifications
Memorial High School
High school Diploma
Tulsa Community College
Vatterott College
Shae Pfeifer Shae Pfeifer's West Corporation Experience July 2001 - July 2004
Job Technical Lead at DIRECTV
Industry Entertainment
Experience
DIRECTV December 2014 - Present
DIRECTV May 2012 - December 2014
DIRECTV December 2011 - May 2012
DIRECTV July 2004 - December 2011
West Corporation July 2001 - July 2004
Skills
Call Centers, Customer Experience, Process Improvement, Customer Retention, Customer Service, Telecommunications, Workforce Management, Customer Satisfaction, Management, Leadership, Team Leadership, Cross-functional Team..., Vendor Management, Training, Troubleshooting
Education
Tulsa Community College 2015 — 2017
Associate's Degree, Business Administration and Management, General
Tulsa Community College 2001 — 2004
DIRECTV December 2014 - Present
DIRECTV May 2012 - December 2014
DIRECTV December 2011 - May 2012
DIRECTV July 2004 - December 2011
West Corporation July 2001 - July 2004
Skills
Call Centers, Customer Experience, Process Improvement, Customer Retention, Customer Service, Telecommunications, Workforce Management, Customer Satisfaction, Management, Leadership, Team Leadership, Cross-functional Team..., Vendor Management, Training, Troubleshooting
Education
Tulsa Community College 2015 — 2017
Associate's Degree, Business Administration and Management, General
Tulsa Community College 2001 — 2004
Brianna Tibbetts Brianna Tibbetts's West Corporation Experience September 2013 - March 2014
Job Novelist
Industry Writing and Editing
Experience
PennyPop May 2015 - Present
Self-employed novelist September 2014 - Present
USAA March 2014 - September 2014
West Corporation September 2013 - March 2014
Jo-Ann Stores, LLC. September 2011 - September 2013
RAF Mildenhall Health And Wellness Center March 2008 - July 2009
RAF Mildenhall Library September 2006 - October 2007
Skills
Data Entry, Customer Service, Text Editing, Proficient Typing Skills, Communication Skills, Organized Multi-tasker, Microsoft Office, Proofreading, Creative Writer, Photoshop, Computer Proficiency, Learning Quickly, Energetic Self-Starter, Cash Register, Retail, Youth Ministry, Teaching, Teamwork, Reading Comprehension, Property & Casualty..., Communication, Creative Writing
Education
Thomas Edison State College 2010 — 2013
Bachelor of Arts (BA), English
PennyPop May 2015 - Present
Self-employed novelist September 2014 - Present
USAA March 2014 - September 2014
West Corporation September 2013 - March 2014
Jo-Ann Stores, LLC. September 2011 - September 2013
RAF Mildenhall Health And Wellness Center March 2008 - July 2009
RAF Mildenhall Library September 2006 - October 2007
Skills
Data Entry, Customer Service, Text Editing, Proficient Typing Skills, Communication Skills, Organized Multi-tasker, Microsoft Office, Proofreading, Creative Writer, Photoshop, Computer Proficiency, Learning Quickly, Energetic Self-Starter, Cash Register, Retail, Youth Ministry, Teaching, Teamwork, Reading Comprehension, Property & Casualty..., Communication, Creative Writing
Education
Thomas Edison State College 2010 — 2013
Bachelor of Arts (BA), English
Bronson Fiori Bronson Fiori's West Corporation Experience July 2013 - November 2013
Job Editor at The Gamer Access
Industry Broadcast Media
Experience
The Gamer Access February 2011 - Present
West Corporation July 2013 - November 2013
Circus Circus Reno March 2013 - June 2013
GameStop October 2012 - January 2013
Fiori Corporation Properties and Produce September 2011 - September 2012
Skills
Editing, Journalism, Editorial, Blogging, Storytelling, News Writing, Proofreading, New Media, Online Journalism
Education
Truckee Meadows Community College 2010 — 2012
Journalism
Reno High School 2006 — 2010
The Gamer Access February 2011 - Present
West Corporation July 2013 - November 2013
Circus Circus Reno March 2013 - June 2013
GameStop October 2012 - January 2013
Fiori Corporation Properties and Produce September 2011 - September 2012
Skills
Editing, Journalism, Editorial, Blogging, Storytelling, News Writing, Proofreading, New Media, Online Journalism
Education
Truckee Meadows Community College 2010 — 2012
Journalism
Reno High School 2006 — 2010
Vanessa Torres Lozano Vanessa Torres Lozano's West Corporation Experience May 2007 - Present
Job American Express OPEN Small Business Division
Industry Consumer Services
Experience
American Express January 2014 - Present
West Corporation May 2007 - Present
UPS Supply Chain Solutions January 1999 - September 2006
Skills
Market Research, Account Management, Competitive Analysis, Market Analysis, Customer Service, Marketing Strategy, Budgets, Marketing Research, Asset Management, New Business Development, Sales, Team Leadership, Marketing, Lead Generation, Analytics, Real Estate, Sales Presentations, Direct Sales, Negotiation, Leadership, Microsoft Excel, Salesforce.com, Training, Real Estate Development, Segmentation, Contract Negotiation, Strategic Planning, CRM, Social Media, Property Management, Commercial Real Estate, Leases, Market Planning, Selling, Forecasting, Sales Management, Online Advertising, Change Management, Due Diligence, Team Building, Social Media Marketing, Microsoft Office, Management
Education
The University of Texas at Austin
The University of Texas at San Antonio
American Express January 2014 - Present
West Corporation May 2007 - Present
UPS Supply Chain Solutions January 1999 - September 2006
Skills
Market Research, Account Management, Competitive Analysis, Market Analysis, Customer Service, Marketing Strategy, Budgets, Marketing Research, Asset Management, New Business Development, Sales, Team Leadership, Marketing, Lead Generation, Analytics, Real Estate, Sales Presentations, Direct Sales, Negotiation, Leadership, Microsoft Excel, Salesforce.com, Training, Real Estate Development, Segmentation, Contract Negotiation, Strategic Planning, CRM, Social Media, Property Management, Commercial Real Estate, Leases, Market Planning, Selling, Forecasting, Sales Management, Online Advertising, Change Management, Due Diligence, Team Building, Social Media Marketing, Microsoft Office, Management
Education
The University of Texas at Austin
The University of Texas at San Antonio
Jose Luis Altuve Duarte Jose Luis Altuve Duarte's West Corporation Experience November 2011 - April 2012
Job Amazon
Industry Information Technology and Services
Experience
Amazon December 2014 - Present
IBM May 2012 - September 2014
STG Consulting LLC April 2011 - May 2012
West Corporation November 2011 - April 2012
IBM 1979 - 2012
SKTG September 2009 - October 2011
IBM October 2008 - August 2009
SOFTVAN December 2007 - September 2008
SKTG April 2003 - November 2007
IBM July 1979 - March 2003
Skills
IBM Mainframes, AIX, Lotus Notes, Operating Systems, Troubleshooting, Servers, HACMP, LPAR, IBM Mainframe, Disaster Recovery, Data Center, pSeries, Shell Scripting, IBM Servers, Linux, HMC, Security, z/OS, Technical Support, System Administration, MVS, NIM, DS4000, Storage Area Networks, Netcool, IBM Certified, ITIL, Software Development, Cloud Computing, Tape Libraries, TSM, Virtualization, Governance, High Availability, Windows, Red Hat Linux, Requirements Analysis, TCP/IP, Hardware, SDLC, IT Strategy, SAN, TSO, Microsoft SQL Server, Network Security, JCL, SQL, Software Installation, Performance Tuning, Software Project...
Education
Universidad Central de Venezuela 1976 — 1979
BS, Electrical Engineering
UCAB 1971 — 1976
Industrial Engineering
Amazon December 2014 - Present
IBM May 2012 - September 2014
STG Consulting LLC April 2011 - May 2012
West Corporation November 2011 - April 2012
IBM 1979 - 2012
SKTG September 2009 - October 2011
IBM October 2008 - August 2009
SOFTVAN December 2007 - September 2008
SKTG April 2003 - November 2007
IBM July 1979 - March 2003
Skills
IBM Mainframes, AIX, Lotus Notes, Operating Systems, Troubleshooting, Servers, HACMP, LPAR, IBM Mainframe, Disaster Recovery, Data Center, pSeries, Shell Scripting, IBM Servers, Linux, HMC, Security, z/OS, Technical Support, System Administration, MVS, NIM, DS4000, Storage Area Networks, Netcool, IBM Certified, ITIL, Software Development, Cloud Computing, Tape Libraries, TSM, Virtualization, Governance, High Availability, Windows, Red Hat Linux, Requirements Analysis, TCP/IP, Hardware, SDLC, IT Strategy, SAN, TSO, Microsoft SQL Server, Network Security, JCL, SQL, Software Installation, Performance Tuning, Software Project...
Education
Universidad Central de Venezuela 1976 — 1979
BS, Electrical Engineering
UCAB 1971 — 1976
Industrial Engineering
Marci Johnson's West Corporation Experience August 2015 - Present
Job Account Representative
Industry Management Consulting
Experience
West Corporation August 2015 - Present
Hilton Garden Inn Green Bay July 2012 - April 2015
Tundra Lodge May 2012 - July 2012
Holiday Inn Green Bay May 2011 - May 2012
Hilton Garden Inn Green Bay April 2010 - May 2011
HIlton Garden Inn Redding CA 2004 - 2010
Residence by Marriott Reno NV 1997 - 2004
Skills
Yield Management, Hospitality Management, Hospitality Industry, hotel revenue management, Social Media, forcasting, Hotels, Budget, Tourism, Contract Negotiation, Boutique Hotels, Budgets, Hotel Management, Event Management, Sales Management, Customer Service, Banquets, CRM, Forecasting, Leadership, Sales, Marketing, Event Planning, Trade Shows, Training, Customer Satisfaction, Direct Sales, Management, Hospitality, Catering, Selling, Negotiation, Account Management, Pricing, OnQ, Revenue Analysis, Food & Beverage, Lodging, Meeting Planning, Social Networking, Team Building
Education
Truckee Meadows Community College 1991 — 1993
General Studies
West Corporation August 2015 - Present
Hilton Garden Inn Green Bay July 2012 - April 2015
Tundra Lodge May 2012 - July 2012
Holiday Inn Green Bay May 2011 - May 2012
Hilton Garden Inn Green Bay April 2010 - May 2011
HIlton Garden Inn Redding CA 2004 - 2010
Residence by Marriott Reno NV 1997 - 2004
Skills
Yield Management, Hospitality Management, Hospitality Industry, hotel revenue management, Social Media, forcasting, Hotels, Budget, Tourism, Contract Negotiation, Boutique Hotels, Budgets, Hotel Management, Event Management, Sales Management, Customer Service, Banquets, CRM, Forecasting, Leadership, Sales, Marketing, Event Planning, Trade Shows, Training, Customer Satisfaction, Direct Sales, Management, Hospitality, Catering, Selling, Negotiation, Account Management, Pricing, OnQ, Revenue Analysis, Food & Beverage, Lodging, Meeting Planning, Social Networking, Team Building
Education
Truckee Meadows Community College 1991 — 1993
General Studies
Kenneth Chisolm Kenneth Chisolm's West Corporation Experience August 2004 - April 2014
Job Affirmative Action / EEO Specialist at HOLT CAT
Industry Human Resources
Experience
San Antonio Industry Liaison Group (ILG) January 2013 - December 2014
HOLT CAT April 2014 - September 2014
West Corporation August 2004 - April 2014
United States Army, First Cavalry Division, Fort Hood, Texas January 1995 - December 2000
Skills
Employee Relations, Compliance, Policy, Affirmative Action, OFCCP, EEO, Problem Solving, Customer Service, Employment Law, Risk Management, Coaching, HR Policies, EEO/AA Compliance, Affirmative Action..., Management, Training, Leadership, Diversity & Inclusion, Analysis, Performance Management, Onboarding, Negotiation, Employee Benefits, Interviews, Program Management, Talent Acquisition, Employee Training, Hiring, College Recruiting, HRIS, New Hire Orientations, Deferred Compensation, Benefits Administration, Workforce Planning, Personnel Management, Recruiting, Applicant Tracking..., Succession Planning, Talent Management, FMLA, Temporary Placement, Organizational..., Conflict Resolution, Labor Relations, Leadership Development, Sourcing, Technical Recruiting, Payroll, Taleo, PeopleSoft
Education
The University of Texas at San Antonio 2003 — 2008
Business
The University of Texas at San Antonio
Business
San Antonio Industry Liaison Group (ILG) January 2013 - December 2014
HOLT CAT April 2014 - September 2014
West Corporation August 2004 - April 2014
United States Army, First Cavalry Division, Fort Hood, Texas January 1995 - December 2000
Skills
Employee Relations, Compliance, Policy, Affirmative Action, OFCCP, EEO, Problem Solving, Customer Service, Employment Law, Risk Management, Coaching, HR Policies, EEO/AA Compliance, Affirmative Action..., Management, Training, Leadership, Diversity & Inclusion, Analysis, Performance Management, Onboarding, Negotiation, Employee Benefits, Interviews, Program Management, Talent Acquisition, Employee Training, Hiring, College Recruiting, HRIS, New Hire Orientations, Deferred Compensation, Benefits Administration, Workforce Planning, Personnel Management, Recruiting, Applicant Tracking..., Succession Planning, Talent Management, FMLA, Temporary Placement, Organizational..., Conflict Resolution, Labor Relations, Leadership Development, Sourcing, Technical Recruiting, Payroll, Taleo, PeopleSoft
Education
The University of Texas at San Antonio 2003 — 2008
Business
The University of Texas at San Antonio
Business
Michael Garcia , PHR's West Corporation Experience March 1995 - June 2000
Job HR Director at Lewis Energy Group
Industry Human Resources
Experience
Lewis Energy Group September 2011 - Present
XLHealth January 2010 - August 2011
Accenture July 2007 - January 2010
Kinetic Concepts June 2000 - June 2007
West Corporation March 1995 - June 2000
Skills
Talent Acquisition, Employment Law, Employee Relations, Policy, EEOC, Applicant Tracking..., OFCCP, Outsourcing, Leadership, Onboarding, Temporary Placement, College Recruiting, Hiring, New Hire Orientations, Recruiting, Human Resources, Project Management, Marketing, Technical Recruiting, Deferred Compensation, Internet Recruiting, Management, Talent Management, Screening Resumes, Customer Service, Staffing Services, Performance Management, Time Management, Project Planning, Organizational..., HRIS, Workforce Planning, Interviews, Sourcing, Succession Planning, HR Policies, Benefits Administration, Taleo
Education
The University of Texas at San Antonio
Bachelor of Business Administration, Personnel/Human Resources
St. Phillip's College
AAS, Business Admin.
OW Holmes
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Lewis Energy Group September 2011 - Present
XLHealth January 2010 - August 2011
Accenture July 2007 - January 2010
Kinetic Concepts June 2000 - June 2007
West Corporation March 1995 - June 2000
Skills
Talent Acquisition, Employment Law, Employee Relations, Policy, EEOC, Applicant Tracking..., OFCCP, Outsourcing, Leadership, Onboarding, Temporary Placement, College Recruiting, Hiring, New Hire Orientations, Recruiting, Human Resources, Project Management, Marketing, Technical Recruiting, Deferred Compensation, Internet Recruiting, Management, Talent Management, Screening Resumes, Customer Service, Staffing Services, Performance Management, Time Management, Project Planning, Organizational..., HRIS, Workforce Planning, Interviews, Sourcing, Succession Planning, HR Policies, Benefits Administration, Taleo
Education
The University of Texas at San Antonio
Bachelor of Business Administration, Personnel/Human Resources
St. Phillip's College
AAS, Business Admin.
OW Holmes
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Abdul Zainos's West Corporation Experience September 2011 - January 2012
Job Innovative Professional & Management Specialist
Industry Information Services
Experience
Arvato Financial Solutions October 2014 - Present
Arvato Financial Solutions June 2013 - October 2014
Wells Fargo October 2012 - December 2012
West Corporation September 2011 - January 2012
Skills
Management, Data Analysis, Analysis, Customer Service, Databases, Cloud Computing, SharePoint, Microsoft Office, Training, Microsoft SQL Server
Education
Truckee Meadows Community College 2014 — 2016
Associate's Degree, Computer Science
Arvato Financial Solutions October 2014 - Present
Arvato Financial Solutions June 2013 - October 2014
Wells Fargo October 2012 - December 2012
West Corporation September 2011 - January 2012
Skills
Management, Data Analysis, Analysis, Customer Service, Databases, Cloud Computing, SharePoint, Microsoft Office, Training, Microsoft SQL Server
Education
Truckee Meadows Community College 2014 — 2016
Associate's Degree, Computer Science
Noel Edwards Noel Edwards's West Corporation Experience June 2006 - March 2008
Job Sales Consultant at Cox Communications
Industry Broadcast Media
Experience
Cox Communications September 2011 - Present
Verizon April 2008 - June 2011
West Corporation June 2006 - March 2008
Skills
Oral & Written..., Food & Beverage, Food Photography, Food, Listening to customers, Listening Proficiency, Proper Business...
Education
Thomas Nelson Community College 2011 — 2013
Cox Communications September 2011 - Present
Verizon April 2008 - June 2011
West Corporation June 2006 - March 2008
Skills
Oral & Written..., Food & Beverage, Food Photography, Food, Listening to customers, Listening Proficiency, Proper Business...
Education
Thomas Nelson Community College 2011 — 2013
Gabriel Pariacote Gabriel Pariacote's West Corporation Experience May 2015 - Present
Job Sr Network Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation May 2015 - Present
West Corporation July 2014 - April 2015
Telefónica Moviles April 2010 - September 2011
Telefónica Moviles June 2007 - March 2010
CANTV August 2006 - April 2007
Skills
Cisco Technologies, IP, CCNA, VPN, QoS, MPLS, CCNP Certified, Cisco VPN, CCDA, CCDP, CCIE R&S, Cisco ASA, Network Design, MPLS VPN, VoIP, Wireless, Cisco IOS, Cisco Routers, Cisco Certified, Cisco Wireless, Checkpoint Security, Telecommunications, F5 BigIP, 3G, IP VPN, Secure Communications, Remote Access
Education
University of Nebraska-Lincoln 2013 — 2014
Master of Science in Telecommunications Engineering, Telecommunications Engineering, 4.0
Universidad Rafael Belloso Chacín 2001 — 2006
Bachelor of Engineering (B.Eng.) Telecommunications, Electrical and Electronics Engineering, 3.45
West Corporation May 2015 - Present
West Corporation July 2014 - April 2015
Telefónica Moviles April 2010 - September 2011
Telefónica Moviles June 2007 - March 2010
CANTV August 2006 - April 2007
Skills
Cisco Technologies, IP, CCNA, VPN, QoS, MPLS, CCNP Certified, Cisco VPN, CCDA, CCDP, CCIE R&S, Cisco ASA, Network Design, MPLS VPN, VoIP, Wireless, Cisco IOS, Cisco Routers, Cisco Certified, Cisco Wireless, Checkpoint Security, Telecommunications, F5 BigIP, 3G, IP VPN, Secure Communications, Remote Access
Education
University of Nebraska-Lincoln 2013 — 2014
Master of Science in Telecommunications Engineering, Telecommunications Engineering, 4.0
Universidad Rafael Belloso Chacín 2001 — 2006
Bachelor of Engineering (B.Eng.) Telecommunications, Electrical and Electronics Engineering, 3.45
Joseph D. Ezzo Joseph D. Ezzo's West Corporation Experience June 2014 - July 2015
Job Masters level educated professional seeking career.
Industry Consumer Services
Experience
West Corporation June 2014 - July 2015
Asurion February 2014 - March 2014
Sweeney Chevrolet Buick GMC September 2013 - November 2013
YSU August 2011 - January 2012
Youngstown State University, Metro Credit Department November 2007 - January 2012
Franklin County Job and Family Services May 2006 - October 2007
Columbus Area, Inc February 2004 - April 2006
Family Resource Centers December 2001 - August 2003
Mahoning County Treatment Alternative January 2001 - January 2002
Community Corrections Association January 1999 - January 2001
Skills
Community Outreach, Program Development, Training, Nonprofits, Higher Education, Conflict Resolution, Teaching, Research, Public Relations, Healthcare, Non-profits, Policy, Public Speaking, Event Planning, Leadership Development, Management, Offender Reentry, Program Coordination, Counseling, Writing, Customer Service, Mentoring, Team Leadership, Leadership, Qualitative Research, Recruiting, Fundraising, Analysis, Grant Writing, Staff Development, Curriculum Design, Academic Advising, Student Affairs, Student Development, Mental Health, Social Networking, Social Media, Adult Education, PowerPoint, Resume Writing, Business Development, Critical Thinking, Adolescents, Employee Training, Human Resources, Mediation, Empathy, Loyal, Suicide Prevention, Motivational Speaking
Education
Tiffin University 2004 — 2006
MSCJ, Crime Analysis and Criminal Profiling
Youngstown State University 1992 — 1999
BA, Psychology
West Corporation June 2014 - July 2015
Asurion February 2014 - March 2014
Sweeney Chevrolet Buick GMC September 2013 - November 2013
YSU August 2011 - January 2012
Youngstown State University, Metro Credit Department November 2007 - January 2012
Franklin County Job and Family Services May 2006 - October 2007
Columbus Area, Inc February 2004 - April 2006
Family Resource Centers December 2001 - August 2003
Mahoning County Treatment Alternative January 2001 - January 2002
Community Corrections Association January 1999 - January 2001
Skills
Community Outreach, Program Development, Training, Nonprofits, Higher Education, Conflict Resolution, Teaching, Research, Public Relations, Healthcare, Non-profits, Policy, Public Speaking, Event Planning, Leadership Development, Management, Offender Reentry, Program Coordination, Counseling, Writing, Customer Service, Mentoring, Team Leadership, Leadership, Qualitative Research, Recruiting, Fundraising, Analysis, Grant Writing, Staff Development, Curriculum Design, Academic Advising, Student Affairs, Student Development, Mental Health, Social Networking, Social Media, Adult Education, PowerPoint, Resume Writing, Business Development, Critical Thinking, Adolescents, Employee Training, Human Resources, Mediation, Empathy, Loyal, Suicide Prevention, Motivational Speaking
Education
Tiffin University 2004 — 2006
MSCJ, Crime Analysis and Criminal Profiling
Youngstown State University 1992 — 1999
BA, Psychology
Bryon St.Clair (djbchill) Bryon St.Clair (djbchill)'s West Corporation Experience 1996 - 2005
Job DJ at IMMRADIO, Music Producer(BMI)
Industry Music
Experience
TrialCard November 2014 - Present
IMMRADIO.com February 2013 - Present
djbchillzbeats 2008 - Present
Xerox May 2014 - November 2014
BB&T October 2005 - December 2012
West Corporation 1996 - 2005
Skills
Music, Music Production, DJ, Music Industry, Customer Service, Recording, Entertainment, Audio Engineering, Songs, Social Networking, Public Speaking, Singing, Facebook, Songwriting, Radio, Audio Post Production, Studio Recording, Audio Editing, Online Marketing, Video Production, Video Editing, PowerPoint, Video, Marketing, Online Advertising, Microsoft Excel, Composition, Sound, Social Media Marketing, Record Labels, Radio Broadcasting, Hip Hop, Promotions, Film, Sound Design, Live Sound, Production, Teaching, Banking, Graphic Design, Instructor-led Training, Corporate Training, Excel, Credit Cards, Motivational Speaking, FL Studio
Education
University of the Incarnate Word 1993 — 1995
Thomas Nelson Community College 1999 — 2000
Ft. George G Meade High School 1985 — 1986
HS Diploma, General Studies
Arundel Sr High School
TrialCard November 2014 - Present
IMMRADIO.com February 2013 - Present
djbchillzbeats 2008 - Present
Xerox May 2014 - November 2014
BB&T October 2005 - December 2012
West Corporation 1996 - 2005
Skills
Music, Music Production, DJ, Music Industry, Customer Service, Recording, Entertainment, Audio Engineering, Songs, Social Networking, Public Speaking, Singing, Facebook, Songwriting, Radio, Audio Post Production, Studio Recording, Audio Editing, Online Marketing, Video Production, Video Editing, PowerPoint, Video, Marketing, Online Advertising, Microsoft Excel, Composition, Sound, Social Media Marketing, Record Labels, Radio Broadcasting, Hip Hop, Promotions, Film, Sound Design, Live Sound, Production, Teaching, Banking, Graphic Design, Instructor-led Training, Corporate Training, Excel, Credit Cards, Motivational Speaking, FL Studio
Education
University of the Incarnate Word 1993 — 1995
Thomas Nelson Community College 1999 — 2000
Ft. George G Meade High School 1985 — 1986
HS Diploma, General Studies
Arundel Sr High School
Alex Ybarra Alex Ybarra's West Corporation Experience August 2005 - November 2005
Job Political Organization Professional
Industry Political Organization
Experience
Texas Moot Court Association October 2008 - Present
Ybarra's Construction December 2007 - Present
Blockbuster Inc October 2008 - November 2009
West Corporation August 2005 - November 2005
Education
The University of Texas at Austin 2006 — 2010
B.A., Government
The University of Texas at Austin
B.A, Government
Texas Moot Court Association October 2008 - Present
Ybarra's Construction December 2007 - Present
Blockbuster Inc October 2008 - November 2009
West Corporation August 2005 - November 2005
Education
The University of Texas at Austin 2006 — 2010
B.A., Government
The University of Texas at Austin
B.A, Government
Best Ihegborow Best Ihegborow's West Corporation Experience September 2003 - March 2009
Job Vice President of Contact Center Operations at CyraCom
Industry Telecommunications
Experience
CyraCom October 2012 - Present
CyraCom January 2010 - October 2012
CyraCom April 2009 - December 2009
West Corporation September 2003 - March 2009
West Customer Management Group March 2001 - August 2004
Skills
Workforce Management, Operations Management, Customer Retention, Vendor Management, Call Center, Leadership, Management, Team Building, Account Management, BPO, Business Development, CRM, Call Centers, Coaching, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, Employee Relations, Employee Training, Leadership Development, Outsourcing, Performance Management, Process Improvement, Project Management, Quality Assurance, Recruiting, Resolutions, Sales, Sales Operations, Sales Process, Strategic Planning, Talent Acquisition, Team Leadership, Telecommunications, Training, Troubleshooting, Contact Centers, New Business Development, Program Management
Education
Lamar high school
The University of Texas at El Paso
BMS, Bachelor of Multidisciplinary Studies/Community Health Education
CyraCom October 2012 - Present
CyraCom January 2010 - October 2012
CyraCom April 2009 - December 2009
West Corporation September 2003 - March 2009
West Customer Management Group March 2001 - August 2004
Skills
Workforce Management, Operations Management, Customer Retention, Vendor Management, Call Center, Leadership, Management, Team Building, Account Management, BPO, Business Development, CRM, Call Centers, Coaching, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, Employee Relations, Employee Training, Leadership Development, Outsourcing, Performance Management, Process Improvement, Project Management, Quality Assurance, Recruiting, Resolutions, Sales, Sales Operations, Sales Process, Strategic Planning, Talent Acquisition, Team Leadership, Telecommunications, Training, Troubleshooting, Contact Centers, New Business Development, Program Management
Education
Lamar high school
The University of Texas at El Paso
BMS, Bachelor of Multidisciplinary Studies/Community Health Education
Charles Chaput Charles Chaput's West Corporation Experience January 2005 - October 2006
Job UPS Supervisor
Industry Logistics and Supply Chain
Experience
UPS May 2007 - Present
Del Taco LLC January 2008 - October 2010
West Corporation January 2005 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets
Education
Truckee Meadows Community College 2011 — 2014
Computer Science
UPS May 2007 - Present
Del Taco LLC January 2008 - October 2010
West Corporation January 2005 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets
Education
Truckee Meadows Community College 2011 — 2014
Computer Science
Richard Everson Richard Everson's West Corporation Experience 2001 - 2001
Job Web Developer III at McLane Advanced Technologies
Industry Computer Software
Experience
McLane Advanced Technologies December 2014 - Present
AMER Technology Inc. August 2014 - December 2014
MeediOS.com 2007 - August 2014
Teachstone 2013 - 2014
Hampton Roads Computer Company October 2007 - December 2007
GetmyGames.com 2003 - 2006
West Corporation 2001 - 2001
The Music Theatre of Williamsburg 1996 - 1998
Skills
Visual C#, C#, Windows, Visual Studio, .NET, Software Development, Tortoise SVN, ASP.NET, LINQ, Entity Framework, SQL Server Management..., Access Database, Troubleshooting, Technical Support, Microsoft Office, HTML, Team Foundation (TFS), Software Documentation, WPF/Xaml, CompTIA A+ Certification, PowerPoint, DDWRT, JavaScript, VBScript, VB.NET, PHP, Tomato Firmware, Research, Telerik Web Controls
Education
University of Virginia 2012 — 2014
Bachelor of Interdisciplinary Studies, Social Sciences, 3.82/4.0
Thomas Nelson Community College 2009 — 2011
Associate of Science (A.S.), Social Sciences, 3.22/4.0
McLane Advanced Technologies December 2014 - Present
AMER Technology Inc. August 2014 - December 2014
MeediOS.com 2007 - August 2014
Teachstone 2013 - 2014
Hampton Roads Computer Company October 2007 - December 2007
GetmyGames.com 2003 - 2006
West Corporation 2001 - 2001
The Music Theatre of Williamsburg 1996 - 1998
Skills
Visual C#, C#, Windows, Visual Studio, .NET, Software Development, Tortoise SVN, ASP.NET, LINQ, Entity Framework, SQL Server Management..., Access Database, Troubleshooting, Technical Support, Microsoft Office, HTML, Team Foundation (TFS), Software Documentation, WPF/Xaml, CompTIA A+ Certification, PowerPoint, DDWRT, JavaScript, VBScript, VB.NET, PHP, Tomato Firmware, Research, Telerik Web Controls
Education
University of Virginia 2012 — 2014
Bachelor of Interdisciplinary Studies, Social Sciences, 3.82/4.0
Thomas Nelson Community College 2009 — 2011
Associate of Science (A.S.), Social Sciences, 3.22/4.0
Paul Morrissette Paul Morrissette's West Corporation Experience May 2015 - Present
Job Information Services Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation May 2015 - Present
Interface October 2013 - February 2015
Interface Americas June 2007 - October 2013
ADDECO Staffing June 2007 - February 2008
Ciber March 2007 - June 2007
US Army November 1984 - May 2007
Skills
Technical Support, Training, Troubleshooting, Help Desk Support, Management, System Administration, Team Building, Process Improvement, Software Documentation, Team Leadership, Networking, Visio, Access, Strategic Planning, Military, Process Scheduler, Administration, Cross-functional Team..., Budgets, Leadership, Operations Management, IT Operations, Team Management, Microsoft Office, Customer Service, Development & delivery..., Windows Server, Vendor Management, Active Directory, Project Management, Windows, Loyal, Time Management, Computer Hardware, Windows 7, Lotus Notes, Software Installation, IT Service Delivery, Change Management, StrengthsFinder, Employee Engagement, Gallup Strengths
Education
Troy State University
Associate of Science (A.S.), General Studies
ASTD
ASTD
West Corporation May 2015 - Present
Interface October 2013 - February 2015
Interface Americas June 2007 - October 2013
ADDECO Staffing June 2007 - February 2008
Ciber March 2007 - June 2007
US Army November 1984 - May 2007
Skills
Technical Support, Training, Troubleshooting, Help Desk Support, Management, System Administration, Team Building, Process Improvement, Software Documentation, Team Leadership, Networking, Visio, Access, Strategic Planning, Military, Process Scheduler, Administration, Cross-functional Team..., Budgets, Leadership, Operations Management, IT Operations, Team Management, Microsoft Office, Customer Service, Development & delivery..., Windows Server, Vendor Management, Active Directory, Project Management, Windows, Loyal, Time Management, Computer Hardware, Windows 7, Lotus Notes, Software Installation, IT Service Delivery, Change Management, StrengthsFinder, Employee Engagement, Gallup Strengths
Education
Troy State University
Associate of Science (A.S.), General Studies
ASTD
ASTD
Jacqueline Bean's West Corporation Experience May 2005 - July 2005
Job Multi Talented
Industry Health, Wellness and Fitness
Experience
Washoe County School District October 2008 - February 2009
Washoe County School District April 2008 - June 2008
University of Nevada Reno March 2003 - May 2006
West Corporation May 2005 - July 2005
Skills
Customer Service, Public Speaking, International Affairs, Research, Photography, Hospitality, Microsoft Office, PowerPoint, Microsoft Word, Telephone Skills, 10 Key, Internet, Alpha Numeric Filing, Hospitals, Vital Signs, Medical Terminology, BLS, Elder Care, Patient Safety, First Aid, HIPAA, Wound Care, EKG, Acute Care, Pediatrics, Data Entry, Inpatient, Therapeutic Massage, Medical Records, Blood Pressure, Cpr Certified, Healthcare
Education
University of Nevada Reno 2003 — 2006
Bachelor of Arts (BA), International Relations and Affairs
Truckee Meadows Community College 2001 — 2003
Sociology and Psychology
Washoe County School District October 2008 - February 2009
Washoe County School District April 2008 - June 2008
University of Nevada Reno March 2003 - May 2006
West Corporation May 2005 - July 2005
Skills
Customer Service, Public Speaking, International Affairs, Research, Photography, Hospitality, Microsoft Office, PowerPoint, Microsoft Word, Telephone Skills, 10 Key, Internet, Alpha Numeric Filing, Hospitals, Vital Signs, Medical Terminology, BLS, Elder Care, Patient Safety, First Aid, HIPAA, Wound Care, EKG, Acute Care, Pediatrics, Data Entry, Inpatient, Therapeutic Massage, Medical Records, Blood Pressure, Cpr Certified, Healthcare
Education
University of Nevada Reno 2003 — 2006
Bachelor of Arts (BA), International Relations and Affairs
Truckee Meadows Community College 2001 — 2003
Sociology and Psychology
Charles Wellington II's West Corporation Experience March 2007 - October 2007
Job Security Officer at Renown Regional Medical Center
Industry Writing and Editing
Experience
Renown Health March 2014 - Present
Ross Stores, Inc. July 2013 - March 2014
GameStop November 2009 - January 2010
Linens N Things October 2007 - January 2008
West Corporation March 2007 - October 2007
Wal-Mart DC 7048 October 2006 - March 2007
Copeland Sports April 2006 - October 2006
ColorAll Technologies January 2006 - April 2006
Sav-On Drugstore June 2005 - January 2006
Rite Aid September 2004 - May 2005
Skills
Customer Service, Sales, Sales Management, Microsoft Word, Microsoft Excel, Access, Acting, Drawing, Food & Beverage, Organization, PowerPoint, Technical Writing, Typing, Writing, Creative Writing, Advertising, Retail Sales, Social Networking, Troubleshooting, Time Management, 58 wpm with 100%..., 70 wpm with 97% accuracy, Microsoft Office, Leadership, Critical Thinking, Data Entry, Event Planning, Facebook, Social Media, Customer Satisfaction, Teamwork, Cashiering, Telephone Skills, Outlook, Blogging, Training, Process Scheduler, Merchandising, Cash Register, Visual Merchandising, Inventory, Loss Prevention, Distribution Center..., Inventory Management
Education
Truckee Meadows Community College 2008 — 2013
Associate of Arts (AA)
Truckee Meadows Community College 2008 — 2013
Associate of Fine Arts
Truckee Meadows Community College 2008 — 2013
Associate of General Studies
Renown Health March 2014 - Present
Ross Stores, Inc. July 2013 - March 2014
GameStop November 2009 - January 2010
Linens N Things October 2007 - January 2008
West Corporation March 2007 - October 2007
Wal-Mart DC 7048 October 2006 - March 2007
Copeland Sports April 2006 - October 2006
ColorAll Technologies January 2006 - April 2006
Sav-On Drugstore June 2005 - January 2006
Rite Aid September 2004 - May 2005
Skills
Customer Service, Sales, Sales Management, Microsoft Word, Microsoft Excel, Access, Acting, Drawing, Food & Beverage, Organization, PowerPoint, Technical Writing, Typing, Writing, Creative Writing, Advertising, Retail Sales, Social Networking, Troubleshooting, Time Management, 58 wpm with 100%..., 70 wpm with 97% accuracy, Microsoft Office, Leadership, Critical Thinking, Data Entry, Event Planning, Facebook, Social Media, Customer Satisfaction, Teamwork, Cashiering, Telephone Skills, Outlook, Blogging, Training, Process Scheduler, Merchandising, Cash Register, Visual Merchandising, Inventory, Loss Prevention, Distribution Center..., Inventory Management
Education
Truckee Meadows Community College 2008 — 2013
Associate of Arts (AA)
Truckee Meadows Community College 2008 — 2013
Associate of Fine Arts
Truckee Meadows Community College 2008 — 2013
Associate of General Studies
Gloria Nelson, SPHR-CA Gloria Nelson, SPHR-CA's West Corporation Experience 1999 - 2006
Job Employee Relations Manager at Visa
Industry Computer Software
Experience
Visa April 2015 - Present
Visionworks of America October 2012 - April 2015
Clear Channel Media and Entertainment October 2006 - October 2012
West Corporation 1999 - 2006
Professional Turf Products June 1996 - September 1999
Skills
Employee Relations, Talent Management, Performance Management, Trusted Business Partner, Coaching, Succession Planning, Change Management, HR Policies, Human Resources, Training, Workforce Planning, Hiring, Leadership, Microsoft Office, Employee Benefits, Interviews, Benefits Administration, HRIS, New Hire Orientations, Onboarding, Recruiting, Deferred Compensation, Employee Training, Talent Acquisition, Customer Service, Job Descriptions, Public Speaking, Personnel Management, Leadership Development, PeopleSoft, Retail
Education
The University of Texas at Austin - The Red McCombs School of Business
BA, Business Administration and Management, General
Visa April 2015 - Present
Visionworks of America October 2012 - April 2015
Clear Channel Media and Entertainment October 2006 - October 2012
West Corporation 1999 - 2006
Professional Turf Products June 1996 - September 1999
Skills
Employee Relations, Talent Management, Performance Management, Trusted Business Partner, Coaching, Succession Planning, Change Management, HR Policies, Human Resources, Training, Workforce Planning, Hiring, Leadership, Microsoft Office, Employee Benefits, Interviews, Benefits Administration, HRIS, New Hire Orientations, Onboarding, Recruiting, Deferred Compensation, Employee Training, Talent Acquisition, Customer Service, Job Descriptions, Public Speaking, Personnel Management, Leadership Development, PeopleSoft, Retail
Education
The University of Texas at Austin - The Red McCombs School of Business
BA, Business Administration and Management, General
Don Holmberg Don Holmberg's West Corporation Experience January 1997 - August 1999
Job iOS Engineer at Mutual Mobile
Industry Marketing and Advertising
Experience
Mutual Mobile May 2011 - Present
Oberthur Gaming Technologies November 1999 - September 2003
West Corporation January 1997 - August 1999
Skills
C, Objective-C, iPhone, Android, Software Engineering, Mobile Applications, Xcode, Agile Methodologies, iOS development, Subversion, OOP, REST, Git, Web Applications, JSON, iOS Development, Scrum
Education
The University of Texas at San Antonio 2003 — 2007
BS, Mathematics
Mutual Mobile May 2011 - Present
Oberthur Gaming Technologies November 1999 - September 2003
West Corporation January 1997 - August 1999
Skills
C, Objective-C, iPhone, Android, Software Engineering, Mobile Applications, Xcode, Agile Methodologies, iOS development, Subversion, OOP, REST, Git, Web Applications, JSON, iOS Development, Scrum
Education
The University of Texas at San Antonio 2003 — 2007
BS, Mathematics
Haydee Vasquez Haydee Vasquez's West Corporation Experience February 2013 - August 2013
Job Dental and Marketing
Industry Hospital & Health Care
Experience
Apple Dental Care May 2014 - Present
West Corporation February 2013 - August 2013
Americas Dental Center November 2010 - November 2012
JV Dental Services January 2004 - November 2012
SEQUOIA Marketing & Advertising July 2009 - July 2010
Skills
Customer Service, Microsoft Excel, Leadership, Healthcare, Dentistry, Microsoft Office, Marketing, Clinical Research, Hospitals
Education
Universidad Autonoma de Ciudad Juarez 2011 — 2013
Dentistry
The University of Texas at San Antonio 2004 — 2008
Bachelor, Biology
Apple Dental Care May 2014 - Present
West Corporation February 2013 - August 2013
Americas Dental Center November 2010 - November 2012
JV Dental Services January 2004 - November 2012
SEQUOIA Marketing & Advertising July 2009 - July 2010
Skills
Customer Service, Microsoft Excel, Leadership, Healthcare, Dentistry, Microsoft Office, Marketing, Clinical Research, Hospitals
Education
Universidad Autonoma de Ciudad Juarez 2011 — 2013
Dentistry
The University of Texas at San Antonio 2004 — 2008
Bachelor, Biology
Kevin Schlegel Kevin Schlegel's West Corporation Experience May 2009 - August 2009
Job Air Force veteran, adaptable, technology inclined consultant with vast customer service background.
Industry Information Technology and Services
Experience
Consultant / Independent 2014 - Present
Fujitsu Technology Solutions May 2014 - July 2015
Wingspan Portfolio Advisors August 2013 - March 2014
Wingspan Portfolio Advisors August 2012 - August 2013
T-Mobile September 2009 - June 2012
West Corporation May 2009 - August 2009
Alorica August 2008 - January 2009
United States Air Force August 2001 - March 2005
Skills
Customer Service, Microsoft Office, Troubleshooting, Leadership, Networking, Electronics, Technical Support, Soldering, Blackberry OS, Android, Customer Experience, Telecommunications, Wireless, Call Center, Avionics, Windows OS, Help Desk Support, Operating Systems, Wireless Networking, Cellular Communications, Avaya, Mobile Communications, Data Entry, Cabling, Software Installation, Administration, Windows 7, Time Management, Information Technology, VPN, TCP/IP, Citrix, Computer Network..., Routers, Remote Desktop, Windows XP, Laptops, System Administration, Active Directory, Blackberry, Salesforce.com, Hardware, Computer Hardware, iPhone, Mac OS, Active DoD Secret...
Education
Tulsa Community College 2009 — 2009
General Studies
Jenks High School 1991 — 1995
Diploma, Business
Consultant / Independent 2014 - Present
Fujitsu Technology Solutions May 2014 - July 2015
Wingspan Portfolio Advisors August 2013 - March 2014
Wingspan Portfolio Advisors August 2012 - August 2013
T-Mobile September 2009 - June 2012
West Corporation May 2009 - August 2009
Alorica August 2008 - January 2009
United States Air Force August 2001 - March 2005
Skills
Customer Service, Microsoft Office, Troubleshooting, Leadership, Networking, Electronics, Technical Support, Soldering, Blackberry OS, Android, Customer Experience, Telecommunications, Wireless, Call Center, Avionics, Windows OS, Help Desk Support, Operating Systems, Wireless Networking, Cellular Communications, Avaya, Mobile Communications, Data Entry, Cabling, Software Installation, Administration, Windows 7, Time Management, Information Technology, VPN, TCP/IP, Citrix, Computer Network..., Routers, Remote Desktop, Windows XP, Laptops, System Administration, Active Directory, Blackberry, Salesforce.com, Hardware, Computer Hardware, iPhone, Mac OS, Active DoD Secret...
Education
Tulsa Community College 2009 — 2009
General Studies
Jenks High School 1991 — 1995
Diploma, Business
Grace-Valerie Faubion Schaar's West Corporation Experience 1997 - 2000
Job Operations AM of BPO Relationships Digital Commerce Customer Care at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores June 2013 - Present
Natural Stone Brokers 2011 - 2013
Medrec, Inc 2010 - 2011
Webb&Reed, Inc. 2008 - 2010
Austin Learing Academy August 2009 - November 2009
Gracia D'Nit 2006 - 2008
Citi 2000 - 2005
West Corporation 1997 - 2000
Telemundo Media, a division of NBCUniversal 1990 - 1992
Skills
Generating Revenue, Driving Processes, Leadership Development, Call Center Operations, Strategic Planning, Tactical Planning, Coaching/Development, Team Building, Employee Recognition, Attrition, Incentive Programs, Scripting, Training, Sales Management, Quality Assurance, Operations Management, Staff Scheduling, Customer Relations, Best Practices..., Financial Accounting, Financial Management, Forecasting/Analysis, Profit and Loss, Accounts Payable, Quickbooks, Accounts Receivable, Public Speaking, Healthcare Staffing, Staffing Services, Staffing Industry, Account Management, International Business, International Sales, Customer Service, Call Center, Recruiting, Human Resources, Interviews, Employee Relations, Temporary Staffing, Sourcing, Start-ups, Talent Acquisition, Sales Process, Coaching, Performance Management, Call Center Development, Temporary Placement, Telemarketing, Permanent Placement
Education
University of Phoenix 2003 — 2005
MBA, Finance
The University of Texas-Pan American 1987 — 1989
BA, Spanish Language and Literature, Minor in Business Administration
Kohl's Department Stores June 2013 - Present
Natural Stone Brokers 2011 - 2013
Medrec, Inc 2010 - 2011
Webb&Reed, Inc. 2008 - 2010
Austin Learing Academy August 2009 - November 2009
Gracia D'Nit 2006 - 2008
Citi 2000 - 2005
West Corporation 1997 - 2000
Telemundo Media, a division of NBCUniversal 1990 - 1992
Skills
Generating Revenue, Driving Processes, Leadership Development, Call Center Operations, Strategic Planning, Tactical Planning, Coaching/Development, Team Building, Employee Recognition, Attrition, Incentive Programs, Scripting, Training, Sales Management, Quality Assurance, Operations Management, Staff Scheduling, Customer Relations, Best Practices..., Financial Accounting, Financial Management, Forecasting/Analysis, Profit and Loss, Accounts Payable, Quickbooks, Accounts Receivable, Public Speaking, Healthcare Staffing, Staffing Services, Staffing Industry, Account Management, International Business, International Sales, Customer Service, Call Center, Recruiting, Human Resources, Interviews, Employee Relations, Temporary Staffing, Sourcing, Start-ups, Talent Acquisition, Sales Process, Coaching, Performance Management, Call Center Development, Temporary Placement, Telemarketing, Permanent Placement
Education
University of Phoenix 2003 — 2005
MBA, Finance
The University of Texas-Pan American 1987 — 1989
BA, Spanish Language and Literature, Minor in Business Administration
Francis Leger Francis Leger's West Corporation Experience 2006 - 2007
Job Teacher/Balloon Artist
Industry Entertainment
Experience
Dallas Zalace April 2012 - Present
Pinnacle Academy August 2014 - November 2014
FULL Creative May 2014 - October 2014
Advantage Academy 2013 - 2013
Corsicana ISD 2012 - 2013
Eleutian Technology 2010 - 2011
Sylvan Learning Center 2009 - 2010
West Corporation 2006 - 2007
Redcats February 2004 - January 2006
Skills
Event Planning, Teaching, Editing, Public Speaking, Microsoft Office, Research, Theatre, Music, PowerPoint, Photoshop, Public Relations, Social Networking, Customer Service, Curriculum Design, Tutoring, Classroom, K-12, Training, Curriculum Development, Data Entry
Education
The University of Texas at El Paso 2001 — 2008
Bachelor of Arts (B.A.), Music Teacher Education, K-12
Dallas Zalace April 2012 - Present
Pinnacle Academy August 2014 - November 2014
FULL Creative May 2014 - October 2014
Advantage Academy 2013 - 2013
Corsicana ISD 2012 - 2013
Eleutian Technology 2010 - 2011
Sylvan Learning Center 2009 - 2010
West Corporation 2006 - 2007
Redcats February 2004 - January 2006
Skills
Event Planning, Teaching, Editing, Public Speaking, Microsoft Office, Research, Theatre, Music, PowerPoint, Photoshop, Public Relations, Social Networking, Customer Service, Curriculum Design, Tutoring, Classroom, K-12, Training, Curriculum Development, Data Entry
Education
The University of Texas at El Paso 2001 — 2008
Bachelor of Arts (B.A.), Music Teacher Education, K-12
Michael Lewallen's West Corporation Experience 2000 - 2004
Job Customer Service Supervisor
Industry Telecommunications
Experience
Hewlett-Packard June 2011 - Present
Alorica December 2010 - June 2011
DoubleTree by Hilton September 2010 - December 2010
Capital One Auto Finance October 2006 - July 2010
DIRECTV Customer Care July 2004 - September 2006
West Corporation 2000 - 2004
Reasor's Foods 1997 - 2000
Warehouse Market 1994 - 1997
Skills
Call Center, Customer Service, Customer Satisfaction, Leadership, Training, Quality Assurance, Coaching, Outlook, Management, Change Management, Program Management, Project Planning, Call Centers, Team Management, Sales, Analysis, Process Improvement, Team Leadership
Education
Tulsa Community College 2001 — 2003
Associate in Arts, Music Education and Performance
Hewlett-Packard June 2011 - Present
Alorica December 2010 - June 2011
DoubleTree by Hilton September 2010 - December 2010
Capital One Auto Finance October 2006 - July 2010
DIRECTV Customer Care July 2004 - September 2006
West Corporation 2000 - 2004
Reasor's Foods 1997 - 2000
Warehouse Market 1994 - 1997
Skills
Call Center, Customer Service, Customer Satisfaction, Leadership, Training, Quality Assurance, Coaching, Outlook, Management, Change Management, Program Management, Project Planning, Call Centers, Team Management, Sales, Analysis, Process Improvement, Team Leadership
Education
Tulsa Community College 2001 — 2003
Associate in Arts, Music Education and Performance
Kelsey Hough Kelsey Hough's West Corporation Experience September 2014 - January 2015
Job
Industry Electrical/Electronic Manufacturing
Experience
TechMender August 2014 - Present
West Corporation September 2014 - January 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Truckee Meadows Community College 2015 — 2019
Production Technician, Programable logic controllers
University of Alaska Fairbanks 2002 — 2004
Non focused ( economics general studies and music )
TechMender August 2014 - Present
West Corporation September 2014 - January 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Truckee Meadows Community College 2015 — 2019
Production Technician, Programable logic controllers
University of Alaska Fairbanks 2002 — 2004
Non focused ( economics general studies and music )
Candace Freeman, MPA, PHR, SHRM-CP Candace Freeman, MPA, PHR, SHRM-CP's West Corporation Experience September 2013 - February 2014
Job Human Resources Specialist at University of West Florida
Industry Research
Experience
University of West Florida September 2014 - Present
Studer Education June 2014 - Present
West Corporation September 2013 - February 2014
Covenant Hospice May 2012 - August 2013
Auto Shred Recycling July 2003 - November 2005
Parsons Brinckerhoff 1994 - 1996
Skills
FMLA, Benefits Administration, Administration, Performance Appraisal, Human Resources, Policy, Training, Organizational..., Leadership
Education
University of West Florida
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Troy State University 1998 — 1999
Master of Public Administration (MPA), Masters of Public Administration
University of California 1992 — 1994
Bachelor's degree, Industrial and Organizational Psychology
University of West Florida September 2014 - Present
Studer Education June 2014 - Present
West Corporation September 2013 - February 2014
Covenant Hospice May 2012 - August 2013
Auto Shred Recycling July 2003 - November 2005
Parsons Brinckerhoff 1994 - 1996
Skills
FMLA, Benefits Administration, Administration, Performance Appraisal, Human Resources, Policy, Training, Organizational..., Leadership
Education
University of West Florida
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Troy State University 1998 — 1999
Master of Public Administration (MPA), Masters of Public Administration
University of California 1992 — 1994
Bachelor's degree, Industrial and Organizational Psychology
Morgan Smith Morgan Smith's West Corporation Experience 1996 - 1998
Job Vice President Channel Marketing, NRG Energy
Industry Utilities
Experience
NRG Energy 2008 - Present
Harte-Hanks Direct Marketing 2007 - 2008
ChaseCom 1998 - 2007
West Corporation 1996 - 1998
West Corporation 1993 - 1996
Skills
Call Center, Business Development, Vendor Management, Customer Acquisition, Sales Management, Strategic Planning, Process Improvement, Cross-functional Team..., CRM, BPO, Account Management, Direct Marketing, Sales, B2B, Team Building, Leadership, Outsourcing, Marketing, Marketing Strategy, Strategic Partnerships, Project Management, Multi-channel Marketing, Customer Experience, Telemarketing, Customer Retention, P&L Management, Strategy, Telecommunications, Call Centers, Sales Operations, Direct Sales, Management, Lead Generation, Sales Process
Education
The University of Texas at San Antonio
Communications
NRG Energy 2008 - Present
Harte-Hanks Direct Marketing 2007 - 2008
ChaseCom 1998 - 2007
West Corporation 1996 - 1998
West Corporation 1993 - 1996
Skills
Call Center, Business Development, Vendor Management, Customer Acquisition, Sales Management, Strategic Planning, Process Improvement, Cross-functional Team..., CRM, BPO, Account Management, Direct Marketing, Sales, B2B, Team Building, Leadership, Outsourcing, Marketing, Marketing Strategy, Strategic Partnerships, Project Management, Multi-channel Marketing, Customer Experience, Telemarketing, Customer Retention, P&L Management, Strategy, Telecommunications, Call Centers, Sales Operations, Direct Sales, Management, Lead Generation, Sales Process
Education
The University of Texas at San Antonio
Communications
Carolyn Leger Carolyn Leger's West Corporation Experience March 2000 - September 2004
Job ETL Database Developer
Industry Marketing and Advertising
Experience
Group O, Inc April 2008 - March 2015
Accenture February 2007 - October 2007
Kelly IT Services March 2005 - December 2006
West Corporation March 2000 - September 2004
Skills
SQL, Leadership, Microsoft SQL Server, Process Improvement, Business Analysis, Team Building, Access, Teradata Data Warehouse, Advanced SQL Scripting, Performance Diagnostics, SQL Tuning, Implementing complex..., Management, Project Management, Databases
Education
The University of Texas at San Antonio 1984 — 1988
Accounting
Group O, Inc April 2008 - March 2015
Accenture February 2007 - October 2007
Kelly IT Services March 2005 - December 2006
West Corporation March 2000 - September 2004
Skills
SQL, Leadership, Microsoft SQL Server, Process Improvement, Business Analysis, Team Building, Access, Teradata Data Warehouse, Advanced SQL Scripting, Performance Diagnostics, SQL Tuning, Implementing complex..., Management, Project Management, Databases
Education
The University of Texas at San Antonio 1984 — 1988
Accounting
Matthew Golder's West Corporation Experience May 2014 - June 2014
Job Graduate of the University of Texas and Alumnus of Sigma Pi Fraternity
Industry Marketing and Advertising
Experience
Chevron August 2015 - Present
Apache Corporation September 2014 - October 2014
West Corporation May 2014 - June 2014
Skills
Quick Study, Customer Service, Microsoft Office, Social Media, Teamwork, Microsoft Word, PowerPoint, Microsoft Excel
Education
The University of Texas at Austin 2008 — 2012
Bachelor of Science (B.S.), Advertising
The University of Texas at San Antonio 2007 — 2008
Chevron August 2015 - Present
Apache Corporation September 2014 - October 2014
West Corporation May 2014 - June 2014
Skills
Quick Study, Customer Service, Microsoft Office, Social Media, Teamwork, Microsoft Word, PowerPoint, Microsoft Excel
Education
The University of Texas at Austin 2008 — 2012
Bachelor of Science (B.S.), Advertising
The University of Texas at San Antonio 2007 — 2008
Amanda Kellum's West Corporation Experience March 2007 - February 2009
Job
Industry
Experience
MODERN MAIDS 2009 - 2015
West Corporation March 2007 - February 2009
Education
Thomas Nelson Community College 2008 — 2010
Computer Science
MODERN MAIDS 2009 - 2015
West Corporation March 2007 - February 2009
Education
Thomas Nelson Community College 2008 — 2010
Computer Science
John Rivest's West Corporation Experience April 2006 - June 2006
Job Senior Client Support Specialist at CreditPoint Software
Industry Computer Software
Experience
CreditPoint Software June 2010 - Present
Alorica July 2009 - May 2010
Alorica May 2007 - July 2009
Alorica June 2006 - May 2007
West Corporation April 2006 - June 2006
DIRECTV March 2005 - June 2006
DIRECTV April 2004 - March 2005
Steve's Sundries Books and Magazines January 2002 - June 2004
Git N Go Convenience Store July 2000 - September 2002
Git N Go Convenience Store July 1999 - July 2000
Skills
Training, Customer Satisfaction, Customer Service, Awesomeness, Software Troubleshooting, Enterprise Software, SaaS, Management, Customer Retention, Leadership, Performance Management, Employee Relations, Interviews, Coaching, Customer Experience
Education
Tulsa Community College 2002 — 2004
Criminal Justice/Law Enforcement Administration
CreditPoint Software June 2010 - Present
Alorica July 2009 - May 2010
Alorica May 2007 - July 2009
Alorica June 2006 - May 2007
West Corporation April 2006 - June 2006
DIRECTV March 2005 - June 2006
DIRECTV April 2004 - March 2005
Steve's Sundries Books and Magazines January 2002 - June 2004
Git N Go Convenience Store July 2000 - September 2002
Git N Go Convenience Store July 1999 - July 2000
Skills
Training, Customer Satisfaction, Customer Service, Awesomeness, Software Troubleshooting, Enterprise Software, SaaS, Management, Customer Retention, Leadership, Performance Management, Employee Relations, Interviews, Coaching, Customer Experience
Education
Tulsa Community College 2002 — 2004
Criminal Justice/Law Enforcement Administration
Daphne Hoover Daphne Hoover's West Corporation Experience June 2014 - March 2015
Job Information Security and Business Continuity Director at Chartwell Compliance
Industry Computer & Network Security
Experience
Chartwell Compliance June 2015 - Present
Alorica March 2015 - June 2015
West Corporation June 2014 - March 2015
First Data Corporation December 2013 - June 2014
United States Air Force November 2010 - September 2013
Buckely AFB 2005 - 2010
Beale AFB 2002 - 2005
Skills
Air Force, DoD, Military, Security Clearance, Military Operations, Top Secret, Command, National Security, Military Experience, Information Assurance, Defense, Operational Planning, Supervisory Skills, Process Scheduler, Program Management, Security, Security, Information Security, Computer Security, Process Improvement, Training, Leadership, Software Documentation, Configuration Management, Troubleshooting, Six Sigma, Integration, COMSEC, Team Leadership, Vulnerability Assessment, Business Process..., Network Security, Organizational..., Resource Management, Physical Security, Security Operations, Risk Assessment, Crisis Management, IT Management, CompTIA, Policy, Security Audits
Education
Trident University International 2005 — 2013
Bachelor of Science (B.Sc.), Business Administration and Management, IT Management
Plattsmouth High Shool
Plattsmouth High Shool
Chartwell Compliance June 2015 - Present
Alorica March 2015 - June 2015
West Corporation June 2014 - March 2015
First Data Corporation December 2013 - June 2014
United States Air Force November 2010 - September 2013
Buckely AFB 2005 - 2010
Beale AFB 2002 - 2005
Skills
Air Force, DoD, Military, Security Clearance, Military Operations, Top Secret, Command, National Security, Military Experience, Information Assurance, Defense, Operational Planning, Supervisory Skills, Process Scheduler, Program Management, Security, Security, Information Security, Computer Security, Process Improvement, Training, Leadership, Software Documentation, Configuration Management, Troubleshooting, Six Sigma, Integration, COMSEC, Team Leadership, Vulnerability Assessment, Business Process..., Network Security, Organizational..., Resource Management, Physical Security, Security Operations, Risk Assessment, Crisis Management, IT Management, CompTIA, Policy, Security Audits
Education
Trident University International 2005 — 2013
Bachelor of Science (B.Sc.), Business Administration and Management, IT Management
Plattsmouth High Shool
Plattsmouth High Shool
LaQuesha Carter LaQuesha Carter's West Corporation Experience April 2011 - May 2012
Job Have had a lot of great experiences within the workforce and have met great people along the way.
Industry Medical Practice
Experience
Oklahoma Heart Hospital/Rowland Group October 2014 - December 2014
American Home Patient February 2014 - October 2014
Staples/Adecco Staffing February 2014 - February 2014
Eliot Management Group March 2013 - July 2013
City of Tulsa/PeopleLink Staffing September 2012 - January 2013
West Corporation April 2011 - May 2012
Skills
Computers, Typing, Print, Social Skills, Communication Skills..., Following Instructions, Highly Detailed, Cooperative, Data Entry, Fax, Copying, Scan
Education
Epic Chart HS 2010 — 2011
High School, General Studies
Tulsa Community College
Oklahoma Heart Hospital/Rowland Group October 2014 - December 2014
American Home Patient February 2014 - October 2014
Staples/Adecco Staffing February 2014 - February 2014
Eliot Management Group March 2013 - July 2013
City of Tulsa/PeopleLink Staffing September 2012 - January 2013
West Corporation April 2011 - May 2012
Skills
Computers, Typing, Print, Social Skills, Communication Skills..., Following Instructions, Highly Detailed, Cooperative, Data Entry, Fax, Copying, Scan
Education
Epic Chart HS 2010 — 2011
High School, General Studies
Tulsa Community College
Floyd Grimes Floyd Grimes's West Corporation Experience August 2008 - August 2014
Job Student at Law at Thomas M. Cooley Law School
Industry Telecommunications
Experience
Thomas M. Cooley Law School September 2014 - Present
West Corporation August 2008 - August 2014
Skills
Social Networking, Time Management, Public Speaking, Social Media, Social Media Marketing, Customer Service, Public Relations, Entertainment, Microsoft Office, Marketing, Team Building, Event Planning, Event Management, Leadership, Facebook
Education
Thomas M. Cooley Law School 2014 — 2017
Juris
University of West Florida 2007 — 2010
Bachelor of Arts (B.A.), Legal Professions and Studies, 3.49 GPA
Thomas M. Cooley Law School September 2014 - Present
West Corporation August 2008 - August 2014
Skills
Social Networking, Time Management, Public Speaking, Social Media, Social Media Marketing, Customer Service, Public Relations, Entertainment, Microsoft Office, Marketing, Team Building, Event Planning, Event Management, Leadership, Facebook
Education
Thomas M. Cooley Law School 2014 — 2017
Juris
University of West Florida 2007 — 2010
Bachelor of Arts (B.A.), Legal Professions and Studies, 3.49 GPA
Brandon Rieken Brandon Rieken's West Corporation Experience October 2011 - April 2012
Job Sales Associate at The Home Depot
Industry Retail
Experience
The Home Depot October 2012 - Present
West Corporation October 2011 - April 2012
Target August 2008 - October 2010
Skills
Microsoft Word, Forklift Operator, Cashiering, Customer Service, Mathematics, Report Writing, Highly Ambitious, Highly personable, Highly Reliable, Highly responsible, PowerPoint, Social Media
Education
Truckee Meadows Community College 2012 — 2014
Associate of Arts (A.A.), Business Emphasis
The Home Depot October 2012 - Present
West Corporation October 2011 - April 2012
Target August 2008 - October 2010
Skills
Microsoft Word, Forklift Operator, Cashiering, Customer Service, Mathematics, Report Writing, Highly Ambitious, Highly personable, Highly Reliable, Highly responsible, PowerPoint, Social Media
Education
Truckee Meadows Community College 2012 — 2014
Associate of Arts (A.A.), Business Emphasis
Ruben Alejo Castaneda Ruben Alejo Castaneda's West Corporation Experience May 2010 - September 2010
Job Account Manager at COSENTINO
Industry Import and Export
Experience
COSENTINO April 2015 - Present
Cosentino North America April 2014 - April 2015
Imported Decor December 2012 - April 2014
Cielito Station February 2012 - December 2012
El Papalote January 2011 - January 2012
West Corporation May 2010 - September 2010
Skills
Bilingual, Customer Experience, Sales, Management, Customer Satisfaction, Bicultural, Goal Achiever, Positive Team Player, Microsoft Office, Microsoft Excel
Education
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (BBA), International Business
Memorial High School, Houston Texas 2006 — 2007
COSENTINO April 2015 - Present
Cosentino North America April 2014 - April 2015
Imported Decor December 2012 - April 2014
Cielito Station February 2012 - December 2012
El Papalote January 2011 - January 2012
West Corporation May 2010 - September 2010
Skills
Bilingual, Customer Experience, Sales, Management, Customer Satisfaction, Bicultural, Goal Achiever, Positive Team Player, Microsoft Office, Microsoft Excel
Education
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (BBA), International Business
Memorial High School, Houston Texas 2006 — 2007
Sarah Sally Schanding's West Corporation Experience June 1995 - June 2005
Job Live Chat Manager at Walt Disney Travel Company
Industry Consumer Services
Experience
Walt Disney Travel Company August 2011 - Present
Walt Disney Travel Company December 2010 - August 2011
Walt Disney Travel Company January 2009 - December 2010
Walt Disney Travel Co October 2008 - November 2008
Walt Disney Travel Co January 2008 - October 2008
Disney Mobile July 2006 - January 2008
West COS November 2005 - June 2006
First American NCO June 2005 - October 2005
West Corporation June 1995 - June 2005
Skills
Proficient in the use..., Experience with Siebel..., Experience with..., Call Center, Process Improvement, Vendor Management, Product Management, Team Building, Budgets, Cross-functional Team..., Mobile Devices, Strategic Planning, Digital Media, Project Management, Microsoft Office, Live Chat, Chat, Customer Service, Coaching, Training, Leadership Development, Marketing Strategy, Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Sales, Online Support, Program Management, Employee Training, Marketing, Management, Quality Assurance
Education
The University of Texas at Austin 1994 — 1996
Walt Disney Travel Company August 2011 - Present
Walt Disney Travel Company December 2010 - August 2011
Walt Disney Travel Company January 2009 - December 2010
Walt Disney Travel Co October 2008 - November 2008
Walt Disney Travel Co January 2008 - October 2008
Disney Mobile July 2006 - January 2008
West COS November 2005 - June 2006
First American NCO June 2005 - October 2005
West Corporation June 1995 - June 2005
Skills
Proficient in the use..., Experience with Siebel..., Experience with..., Call Center, Process Improvement, Vendor Management, Product Management, Team Building, Budgets, Cross-functional Team..., Mobile Devices, Strategic Planning, Digital Media, Project Management, Microsoft Office, Live Chat, Chat, Customer Service, Coaching, Training, Leadership Development, Marketing Strategy, Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Sales, Online Support, Program Management, Employee Training, Marketing, Management, Quality Assurance
Education
The University of Texas at Austin 1994 — 1996
Dennis Dlabaj Dennis Dlabaj's West Corporation Experience 1998 - 1999
Job Owner at Southwest Biomedical LLC
Industry Hospital & Health Care
Experience
Southwest Biomedical LLC December 2014 - Present
Nationwide Recovery Systems August 2002 - December 2014
Southern Medical Services 1999 - 2002
West Corporation 1998 - 1999
Aegis Communications Group 1992 - 1998
US Navy 1984 - 1990
Skills
Leadership, Management, Call Centers, Finance, Team Building, Sales Operations, Sales, Customer Retention, Executive Management, Business Development, Sales Management, Sales Process, Outsourcing, Account Management, Call Center, Credit, Negotiation, Contract Negotiation, Process Improvement, Business Strategy, Performance Management, Team Leadership
Education
The University of Texas at Arlington 1991 — 1995
BA, Communications
Ennis High School 1980 — 1983
Sandler Sales Training
Presidents Club
Southwest Biomedical LLC December 2014 - Present
Nationwide Recovery Systems August 2002 - December 2014
Southern Medical Services 1999 - 2002
West Corporation 1998 - 1999
Aegis Communications Group 1992 - 1998
US Navy 1984 - 1990
Skills
Leadership, Management, Call Centers, Finance, Team Building, Sales Operations, Sales, Customer Retention, Executive Management, Business Development, Sales Management, Sales Process, Outsourcing, Account Management, Call Center, Credit, Negotiation, Contract Negotiation, Process Improvement, Business Strategy, Performance Management, Team Leadership
Education
The University of Texas at Arlington 1991 — 1995
BA, Communications
Ennis High School 1980 — 1983
Sandler Sales Training
Presidents Club
Catherine Kasiewicz's West Corporation Experience July 2008 - September 2009
Job Administrative Professional
Industry Government Administration
Experience
Ohio Department of Job and Family Services 2010 - Present
West Corporation July 2008 - September 2009
Falcon Transport June 2006 - July 2008
Bankers Life and Casualty Company September 2004 - March 2006
SSSI, LLC June 2001 - February 2005
Sierra Solutions, LLC April 1997 - October 1999
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Social Media, Team Building, Training, Sales, Event Planning, Nonprofits, Time Management, Policy, Access, Government, Data Entry, Administration
Education
Trumbull Business College
Associate's degree, Business Administration and Management, General
Youngstown State University
Business Administration
Ohio Department of Job and Family Services 2010 - Present
West Corporation July 2008 - September 2009
Falcon Transport June 2006 - July 2008
Bankers Life and Casualty Company September 2004 - March 2006
SSSI, LLC June 2001 - February 2005
Sierra Solutions, LLC April 1997 - October 1999
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Social Media, Team Building, Training, Sales, Event Planning, Nonprofits, Time Management, Policy, Access, Government, Data Entry, Administration
Education
Trumbull Business College
Associate's degree, Business Administration and Management, General
Youngstown State University
Business Administration
Savannah Thibodaux's West Corporation Experience April 2009 - Present
Job Technical Project Coordinator at West Corporation
Industry Telecommunications
Experience
West Corporation April 2009 - Present
Education
Tulsa Community College
West Corporation April 2009 - Present
Education
Tulsa Community College
Emanuell Robertson Emanuell Robertson's West Corporation Experience January 2009 - January 2011
Job Executive at LogiCool
Industry Music
Experience
Island Def Jam July 2011 - Present
Logi-Cool June 2010 - Present
West Corporation January 2009 - January 2011
Skills
Promoting, Market Planning, Music, Music Videos, Live Recording, Studio Recording, Performer
Education
Thomas Nelson Community College 2011 — 2013
Island Def Jam July 2011 - Present
Logi-Cool June 2010 - Present
West Corporation January 2009 - January 2011
Skills
Promoting, Market Planning, Music, Music Videos, Live Recording, Studio Recording, Performer
Education
Thomas Nelson Community College 2011 — 2013
Briana McDowell Briana McDowell's West Corporation Experience November 2011 - March 2012
Job Barista at Atlantis Casino Resort Spa
Industry Gambling & Casinos
Experience
Atlantis Casino Resort Spa April 2012 - Present
Forever 21 February 2012 - April 2012
West Corporation November 2011 - March 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Sanitation, Visual Arts, Computer Proficiency, Microsoft Word, Microsoft Office, Painting, Singing, English
Education
Truckee Meadows Community College 2012 — 2013
Currently Attending, Business/Commerce, General
McQueen HIgh School 2006 — 2010
GED
Atlantis Casino Resort Spa April 2012 - Present
Forever 21 February 2012 - April 2012
West Corporation November 2011 - March 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Sanitation, Visual Arts, Computer Proficiency, Microsoft Word, Microsoft Office, Painting, Singing, English
Education
Truckee Meadows Community College 2012 — 2013
Currently Attending, Business/Commerce, General
McQueen HIgh School 2006 — 2010
GED
Angela Killingsworth Angela Killingsworth's West Corporation Experience October 2009 - June 2011
Job
Industry Management Consulting
Experience
West Corporation October 2009 - June 2011
West Corporation November 2008 - October 2009
West Corporation March 2006 - November 2008
West Corporation April 2001 - March 2006
Education
Strayer University
Bachelor of Science, Management
Strayer University
Associate of Science, Business Administration; Engineering/Business Administration
Tidewater Technical School
Thomas Nelson Community College
West Corporation October 2009 - June 2011
West Corporation November 2008 - October 2009
West Corporation March 2006 - November 2008
West Corporation April 2001 - March 2006
Education
Strayer University
Bachelor of Science, Management
Strayer University
Associate of Science, Business Administration; Engineering/Business Administration
Tidewater Technical School
Thomas Nelson Community College
Nico Contreras Nico Contreras's West Corporation Experience June 2011 - June 2012
Job “IT Support Help Desk” Computer Network Consultant
Industry Information Technology and Services
Experience
Re-Creation Animations March 1992 - Present
West Corporation June 2011 - June 2012
Talent Framework 2012 - 2012
Education
University of Phoenix 2004 — 2005
Information Technology, 3.5
Truckee Meadows Community College 2001 — 2002
Information Technology, 3.1
University of Nevada-Reno 1989 — 1990
Information Technology, 3.2
Truckee Meadows Community College 1987 — 1988
Information Technology, 3.3
University of Arizona 1977 — 1978
Geology/Earth Science, General, 3.1
Pima Community College 1975 — 1976
Geology/Earth Science, General, 3.1
Re-Creation Animations March 1992 - Present
West Corporation June 2011 - June 2012
Talent Framework 2012 - 2012
Education
University of Phoenix 2004 — 2005
Information Technology, 3.5
Truckee Meadows Community College 2001 — 2002
Information Technology, 3.1
University of Nevada-Reno 1989 — 1990
Information Technology, 3.2
Truckee Meadows Community College 1987 — 1988
Information Technology, 3.3
University of Arizona 1977 — 1978
Geology/Earth Science, General, 3.1
Pima Community College 1975 — 1976
Geology/Earth Science, General, 3.1
Dustin Steffey, MBA's West Corporation Experience May 2008 - August 2009
Job Sales Manager
Industry Management Consulting
Experience
Truckee Meadows Community College January 2015 - Present
Santa Fe Natural Tobacco Company September 2014 - Present
Verizon Wireless September 2013 - September 2014
Verizon Wireless February 2013 - September 2013
Integrity @ Amazon.com September 2011 - October 2012
Greene Sports Management August 2011 - June 2012
Enterprise Holdings Inc. August 2009 - September 2011
West Corporation May 2008 - August 2009
Skills
Customer Service, Teaching, Problem Solving, Outlook, Sales Management, Operations Management, Sales, Microsoft Word, Microsoft Excel, Coaching, Management, Training, Leadership, Six Sigma, Lean Manufacturing, Payroll, Project Management, Microsoft Powerpoint, Kaizen, Recruiting, Human Resources, Program Management, Business Planning, Performance Management, Analysis, Public Relations, Market Research, PowerPoint, Project Planning, Strategic Planning, Account Management, Teamwork, Public Speaking, Selling, Microsoft Office, Team Building, Time Management, Retail, Business Strategy, Team Leadership, Inventory Management
Education
University of Phoenix 2012 — 2017
Doctor of Management, Organizational Leadership
Tiffin University 2010 — 2012
Master of Business Administration (MBA), Sports Management, 3.8
University of Nevada-Reno 2006 — 2010
B.S; Reno, Business Administration; marketing and management, 3.5
Truckee Meadows Community College January 2015 - Present
Santa Fe Natural Tobacco Company September 2014 - Present
Verizon Wireless September 2013 - September 2014
Verizon Wireless February 2013 - September 2013
Integrity @ Amazon.com September 2011 - October 2012
Greene Sports Management August 2011 - June 2012
Enterprise Holdings Inc. August 2009 - September 2011
West Corporation May 2008 - August 2009
Skills
Customer Service, Teaching, Problem Solving, Outlook, Sales Management, Operations Management, Sales, Microsoft Word, Microsoft Excel, Coaching, Management, Training, Leadership, Six Sigma, Lean Manufacturing, Payroll, Project Management, Microsoft Powerpoint, Kaizen, Recruiting, Human Resources, Program Management, Business Planning, Performance Management, Analysis, Public Relations, Market Research, PowerPoint, Project Planning, Strategic Planning, Account Management, Teamwork, Public Speaking, Selling, Microsoft Office, Team Building, Time Management, Retail, Business Strategy, Team Leadership, Inventory Management
Education
University of Phoenix 2012 — 2017
Doctor of Management, Organizational Leadership
Tiffin University 2010 — 2012
Master of Business Administration (MBA), Sports Management, 3.8
University of Nevada-Reno 2006 — 2010
B.S; Reno, Business Administration; marketing and management, 3.5
Mark Desandro's West Corporation Experience 2005 - 2009
Job IS Manager
Industry Information Technology and Services
Experience
West Corporation 2005 - 2009
West Corporation October 2007 - June 2008
West Interactive 2005 - 2008
West Corporation December 2006 - November 2007
West Corporation February 2005 - November 2006
ISD Corporation September 2000 - July 2004
Education
The University of Texas at Austin 1978 — 1982
West Corporation 2005 - 2009
West Corporation October 2007 - June 2008
West Interactive 2005 - 2008
West Corporation December 2006 - November 2007
West Corporation February 2005 - November 2006
ISD Corporation September 2000 - July 2004
Education
The University of Texas at Austin 1978 — 1982
Susan Johnson, MBA, PHR's West Corporation Experience 2004 - 2006
Job Human Resources Professional
Industry Human Resources
Experience
NGL Energy Partners LP May 2015 - Present
T.D. Williamson March 2014 - April 2015
Tulsa Educare, Inc. 2010 - 2014
The NORDAM Group 2006 - 2010
West Corporation 2004 - 2006
West Corporation 2000 - 2004
West Corporation 1998 - 2000
West Corporation 1997 - 1998
Mazzio's Corporation 1994 - 1997
Chick-fil-A 1989 - 1994
Skills
Benefits Administration, Employee Relations, Performance Management, Unemployment Claims, Workers Compensation, Onboarding, Personnel Management, Analysis, New Hire Orientations, Talent Management, Software Documentation, HRIS, Temporary Placement, Talent Acquisition, Human Resources, SDLC, Policy, Applicant Tracking..., Training, Process Improvement, Employee Engagement, College Recruiting, Recruiting, Staff Development, Coaching, Succession Planning, Job Descriptions, Program Management, Interviews, Employee Benefits, Temporary Staffing, Leadership, Management, Employee Training, Payroll, Operations Management, Deferred Compensation, Affirmative Action, HR Policies, Workforce Planning, Exit Interviews, Hiring, Employee Handbooks, Labor Relations, Taleo, Organizational..., Job Fairs, Career Development, Compensation & Benefit, Technical Recruiting
Education
University of Phoenix-Tulsa Campus 2013 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Oklahoma Wesleyan University 1999 — 2003
Bachelor Degree - Dual Major, Management of Human Resources & Leadership in Business Administration
Tulsa Community College 1998 — 2000
Associate Degree, Business Economics
NGL Energy Partners LP May 2015 - Present
T.D. Williamson March 2014 - April 2015
Tulsa Educare, Inc. 2010 - 2014
The NORDAM Group 2006 - 2010
West Corporation 2004 - 2006
West Corporation 2000 - 2004
West Corporation 1998 - 2000
West Corporation 1997 - 1998
Mazzio's Corporation 1994 - 1997
Chick-fil-A 1989 - 1994
Skills
Benefits Administration, Employee Relations, Performance Management, Unemployment Claims, Workers Compensation, Onboarding, Personnel Management, Analysis, New Hire Orientations, Talent Management, Software Documentation, HRIS, Temporary Placement, Talent Acquisition, Human Resources, SDLC, Policy, Applicant Tracking..., Training, Process Improvement, Employee Engagement, College Recruiting, Recruiting, Staff Development, Coaching, Succession Planning, Job Descriptions, Program Management, Interviews, Employee Benefits, Temporary Staffing, Leadership, Management, Employee Training, Payroll, Operations Management, Deferred Compensation, Affirmative Action, HR Policies, Workforce Planning, Exit Interviews, Hiring, Employee Handbooks, Labor Relations, Taleo, Organizational..., Job Fairs, Career Development, Compensation & Benefit, Technical Recruiting
Education
University of Phoenix-Tulsa Campus 2013 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Oklahoma Wesleyan University 1999 — 2003
Bachelor Degree - Dual Major, Management of Human Resources & Leadership in Business Administration
Tulsa Community College 1998 — 2000
Associate Degree, Business Economics
Larry Cooke's West Corporation Experience January 2013 - June 2013
Job IT at Jernigan Oil Company, Inc.
Industry Information Technology and Services
Experience
Jernigan Oil Company, Inc. September 2013 - Present
Cooke Technology Systems, Inc. January 2000 - July 2013
West Corporation January 2013 - June 2013
Skills
Enterprise Software, Program Management, Troubleshooting, Linux, Firewalls, Project Management, Network Security, Start-ups, Integration, Leadership, Management, Team Building, Vendor Management, Strategic Planning, System Administration, Product Management, Networking, Training, Process Improvement, Entrepreneurship
Education
Wake Forest University 1990 — 1993
Physics
United States Air Force Academy 1988 — 1990
Jernigan Oil Company, Inc. September 2013 - Present
Cooke Technology Systems, Inc. January 2000 - July 2013
West Corporation January 2013 - June 2013
Skills
Enterprise Software, Program Management, Troubleshooting, Linux, Firewalls, Project Management, Network Security, Start-ups, Integration, Leadership, Management, Team Building, Vendor Management, Strategic Planning, System Administration, Product Management, Networking, Training, Process Improvement, Entrepreneurship
Education
Wake Forest University 1990 — 1993
Physics
United States Air Force Academy 1988 — 1990
Mitchell Slovut's West Corporation Experience April 2008 - Present
Job Senior Telecommunication Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation April 2008 - Present
Cox Communications June 2005 - October 2007
Spherion Staffing March 2004 - June 2005
Minnesota Power October 1999 - February 2003
Qwest Wireless March 1998 - October 1999
Ameritech February 1995 - March 1998
Community Colleges June 1991 - May 1995
Technology Service Corporation October 1989 - November 1990
US Air Force October 1982 - June 1987
Education
Wright State University 1987 — 1989
MS, Applied Mathematics
U.S. Air Force Institute of Technology 1983 — 1983
Training Cert., Low Observables Technology (RF and Elecro-Optics)
University of Michigan 1978 — 1982
BS, Physcis
West Corporation April 2008 - Present
Cox Communications June 2005 - October 2007
Spherion Staffing March 2004 - June 2005
Minnesota Power October 1999 - February 2003
Qwest Wireless March 1998 - October 1999
Ameritech February 1995 - March 1998
Community Colleges June 1991 - May 1995
Technology Service Corporation October 1989 - November 1990
US Air Force October 1982 - June 1987
Education
Wright State University 1987 — 1989
MS, Applied Mathematics
U.S. Air Force Institute of Technology 1983 — 1983
Training Cert., Low Observables Technology (RF and Elecro-Optics)
University of Michigan 1978 — 1982
BS, Physcis
Paul Christiani's West Corporation Experience July 1997 - February 2003
Job Math Teacher at Boys Town High School
Industry Information Technology and Services
Experience
Boys Town High School August 2010 - Present
NOVA January 2008 - August 2010
American Title August 2005 - November 2007
DOT.Comm March 2003 - March 2005
West Corporation July 1997 - February 2003
US Army 1978 - 1992
US Army, Europe, VII Corps 1983 - 1986
Skills
Strategic Planning, Project Management, Six Sigma, Information Technology, Process Improvement, Program Management, Change Management, Team Building, Integration, Leadership, Operations Management, Team Leadership, Management, Project Planning, Security, Analysis
Education
University of South Florida 1986 — 1988
Master's degree, Electrical and Electronics Engineering
United States Military Academy at West Point 1974 — 1978
BS, ENGINEERING
Boys Town High School August 2010 - Present
NOVA January 2008 - August 2010
American Title August 2005 - November 2007
DOT.Comm March 2003 - March 2005
West Corporation July 1997 - February 2003
US Army 1978 - 1992
US Army, Europe, VII Corps 1983 - 1986
Skills
Strategic Planning, Project Management, Six Sigma, Information Technology, Process Improvement, Program Management, Change Management, Team Building, Integration, Leadership, Operations Management, Team Leadership, Management, Project Planning, Security, Analysis
Education
University of South Florida 1986 — 1988
Master's degree, Electrical and Electronics Engineering
United States Military Academy at West Point 1974 — 1978
BS, ENGINEERING
Scott Hjermstad's West Corporation Experience March 1996 - August 2007
Job Technology Strategist / Business Leader
Industry Information Technology and Services
Experience
Sirius Computer Solutions September 2007 - Present
West Corporation March 1996 - August 2007
Prairie Systems January 1994 - January 1996
Skills
Business Strategy, Business Process..., Business Planning, Cloud Computing, Outsourcing, Cross-functional Team..., Executive Management, Business Analysis, Disaster Recovery, Crisis Management, Corporate Governance, Operations Management, Product Development, Project Portfolio..., Innovation, Vendor Management, Project Management, Governance, Budgets, Telecommunications, Contract Negotiation, CRM, Process Improvement, Strategic Partnerships, Information Technology, Leadership, Virtualization
Education
Tulane University Law School
Corporate Governance
University of Nebraska (Lincoln, Omaha) 1987 — 1993
Biotechnology
Sirius Computer Solutions September 2007 - Present
West Corporation March 1996 - August 2007
Prairie Systems January 1994 - January 1996
Skills
Business Strategy, Business Process..., Business Planning, Cloud Computing, Outsourcing, Cross-functional Team..., Executive Management, Business Analysis, Disaster Recovery, Crisis Management, Corporate Governance, Operations Management, Product Development, Project Portfolio..., Innovation, Vendor Management, Project Management, Governance, Budgets, Telecommunications, Contract Negotiation, CRM, Process Improvement, Strategic Partnerships, Information Technology, Leadership, Virtualization
Education
Tulane University Law School
Corporate Governance
University of Nebraska (Lincoln, Omaha) 1987 — 1993
Biotechnology
Cynthia Sturgeon's West Corporation Experience June 2008 - March 2011
Job President at Project Pink'd, Inc.
Industry Nonprofit Organization Management
Experience
Project Pink'd Inc. March 2011 - Present
Paragon Consulting, Inc August 2012 - May 2015
West Corporation June 2008 - March 2011
Oriental Trading Company June 2006 - June 2007
JCPenney November 2003 - June 2006
Network Associates July 2000 - August 2002
Cybertek (CSC) November 1995 - June 2000
Skills
Management, Leadership, Security, Vendor Management, Enterprise Software, Nonprofits, Business Analysis, Software Development, Disaster Recovery, Software Documentation, Change Management, Process Improvement, Program Management, Integration, SDLC, Team Building, Strategic Planning, Strategy, Consulting, Project Management, Professional Services
Education
PMP Certificatoin 2002 — 2002
PMP, Project Management, PMP Certificatoin
The University of Texas at Arlington 1987 — 1992
Bachelor’s Degree, Information Technology
Project Pink'd Inc. March 2011 - Present
Paragon Consulting, Inc August 2012 - May 2015
West Corporation June 2008 - March 2011
Oriental Trading Company June 2006 - June 2007
JCPenney November 2003 - June 2006
Network Associates July 2000 - August 2002
Cybertek (CSC) November 1995 - June 2000
Skills
Management, Leadership, Security, Vendor Management, Enterprise Software, Nonprofits, Business Analysis, Software Development, Disaster Recovery, Software Documentation, Change Management, Process Improvement, Program Management, Integration, SDLC, Team Building, Strategic Planning, Strategy, Consulting, Project Management, Professional Services
Education
PMP Certificatoin 2002 — 2002
PMP, Project Management, PMP Certificatoin
The University of Texas at Arlington 1987 — 1992
Bachelor’s Degree, Information Technology
Jeremy Farmer's West Corporation Experience 1999 - 2003
Job Instructional Design, Training Delivery & Consultation
Industry Professional Training & Coaching
Experience
Xerox Business Services March 2015 - Present
Boon-Chapman Benefit Administrators, Inc (National Pensions, Inc.) February 2014 - December 2014
Convergys Learning Solutions September 2009 - August 2013
Convergys Learning Solutions September 2006 - August 2013
Convergys August 2003 - September 2006
West Corporation 1999 - 2003
Skills
Continuous Improvement, Automotive, ADDIE, Training Delivery, Instructional Design, Financial Services, Adult Education, Training Needs Analysis, Learning Management..., Adobe eLearning Suite, Vendor Management, Call Centers, Technical Training, Training, Onboarding, Instructor-led Training, Soft Skills, Leadership, Team Leadership, Process Improvement, Performance Management, Management, Customer Satisfaction
Education
The University of Texas at Austin 1997 — 1998
Xerox Business Services March 2015 - Present
Boon-Chapman Benefit Administrators, Inc (National Pensions, Inc.) February 2014 - December 2014
Convergys Learning Solutions September 2009 - August 2013
Convergys Learning Solutions September 2006 - August 2013
Convergys August 2003 - September 2006
West Corporation 1999 - 2003
Skills
Continuous Improvement, Automotive, ADDIE, Training Delivery, Instructional Design, Financial Services, Adult Education, Training Needs Analysis, Learning Management..., Adobe eLearning Suite, Vendor Management, Call Centers, Technical Training, Training, Onboarding, Instructor-led Training, Soft Skills, Leadership, Team Leadership, Process Improvement, Performance Management, Management, Customer Satisfaction
Education
The University of Texas at Austin 1997 — 1998
Chiara Williams's West Corporation Experience December 2003 - December 2006
Job Account Representative at The Plain Dealer
Industry Marketing and Advertising
Experience
The Plain Dealer December 2006 - Present
West Corporation December 2003 - December 2006
Education
Tri-State University 1998 — 2002
The Plain Dealer December 2006 - Present
West Corporation December 2003 - December 2006
Education
Tri-State University 1998 — 2002
Bailey Rivera's West Corporation Experience February 2007 - December 2007
Job Student at IADT
Industry Graphic Design
Experience
HEB 2008 - Present
West Corporation February 2007 - December 2007
Education
IADT 2008 — 2009
The University of Texas at San Antonio 2005 — 2007
HEB 2008 - Present
West Corporation February 2007 - December 2007
Education
IADT 2008 — 2009
The University of Texas at San Antonio 2005 — 2007
Stephanie Daywalt-Clay's West Corporation Experience June 2010 - Present
Job Customer Service Representative at West Corporation
Industry Nonprofit Organization Management
Experience
West Corporation June 2010 - Present
Tulsa Area United Way March 2000 - June 2009
Flight Safety International 1995 - 1997
Cardiology of Tulsa 1994 - 1996
The University of Tulsa 1989 - 1994
Skills
Public Speaking, Event Management, Strategic Communications, Non-profits, Microsoft Office, Fundraising, Editing, Newsletters, Social Media, Event Planning, Data Entry, Budgets, Team Building, Customer Service, Volunteer Management, Press Releases, Process Improvement, Training
Education
Tulsa Community College 1994 — 1996
Nathan Hale High School 1983 — 1987
West Corporation June 2010 - Present
Tulsa Area United Way March 2000 - June 2009
Flight Safety International 1995 - 1997
Cardiology of Tulsa 1994 - 1996
The University of Tulsa 1989 - 1994
Skills
Public Speaking, Event Management, Strategic Communications, Non-profits, Microsoft Office, Fundraising, Editing, Newsletters, Social Media, Event Planning, Data Entry, Budgets, Team Building, Customer Service, Volunteer Management, Press Releases, Process Improvement, Training
Education
Tulsa Community College 1994 — 1996
Nathan Hale High School 1983 — 1987
Dennis Reyes's West Corporation Experience 1998 - 2003
Job Director, Marketing at Architext Inc.
Industry Computer Software
Experience
Architext Inc. January 2004 - 2015
West Corporation 1998 - 2003
Tri-Starr Personnel, LTD., formerly The Kennmark Group May 1998 - May 1999
Tri-Starr Personnel, LTD., formerly The Kennmark Group December 1997 - May 1998
Skills
Sales, CRM, New Business Development, Call Center, Account Management, Inbound Marketing, Lead Generation, Strategic Partnerships, Management, Enterprise Software, Product Management, Solution Selling, Strategy, Call Centers, Salesforce.com, SaaS, Customer Retention, Cross-functional Team..., Product Launch, Competitive Analysis, Customer Experience, Process Improvement, Training, Leadership, Customer Service, Team Building
Education
The University of Texas at San Antonio 1994 — 1997
B.A. Communication, Concentration in Public Relations
Architext Inc. January 2004 - 2015
West Corporation 1998 - 2003
Tri-Starr Personnel, LTD., formerly The Kennmark Group May 1998 - May 1999
Tri-Starr Personnel, LTD., formerly The Kennmark Group December 1997 - May 1998
Skills
Sales, CRM, New Business Development, Call Center, Account Management, Inbound Marketing, Lead Generation, Strategic Partnerships, Management, Enterprise Software, Product Management, Solution Selling, Strategy, Call Centers, Salesforce.com, SaaS, Customer Retention, Cross-functional Team..., Product Launch, Competitive Analysis, Customer Experience, Process Improvement, Training, Leadership, Customer Service, Team Building
Education
The University of Texas at San Antonio 1994 — 1997
B.A. Communication, Concentration in Public Relations
Jonas Fairfield's West Corporation Experience October 2008 - November 2008
Job IT Support Engineer at Okta
Industry Information Technology and Services
Experience
Okta, Inc. November 2013 - Present
Integrity Staffing Solutions August 2013 - October 2013
Applied Staffing Solutions July 2013 - August 2013
UHS October 2012 - December 2012
Applied Staffing Solutions June 2010 - September 2012
Integrity Staffing Solutions October 2009 - January 2010
Integrity Staffing Solutions November 2008 - June 2009
West Corporation October 2008 - November 2008
Skills
Active Directory, Troubleshooting, Networking, Help Desk Support, Hardware Installation, Network Administration, Information Technology, Cisco Technologies, Cisco IOS, Windows, TCP/IP, Communication, Computer Repair, Software Installation, Cisco Wireless, Cisco Routers, Linux, TFTP, OSPF, EIGRP, FTP, STP, IPv4, Microsoft Office 2007, Microsoft Office 2003, Internet Troubleshooting, Helpdesk, CompTIA A Certification, Documentation Practices, RingCentral, Meraki, SSO, Procurement, Microsoft Office, Cloud Computing
Education
Truckee Meadows Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Networking And Server Technology, 3.3
University of Arizona 2006 — 2008
Okta, Inc. November 2013 - Present
Integrity Staffing Solutions August 2013 - October 2013
Applied Staffing Solutions July 2013 - August 2013
UHS October 2012 - December 2012
Applied Staffing Solutions June 2010 - September 2012
Integrity Staffing Solutions October 2009 - January 2010
Integrity Staffing Solutions November 2008 - June 2009
West Corporation October 2008 - November 2008
Skills
Active Directory, Troubleshooting, Networking, Help Desk Support, Hardware Installation, Network Administration, Information Technology, Cisco Technologies, Cisco IOS, Windows, TCP/IP, Communication, Computer Repair, Software Installation, Cisco Wireless, Cisco Routers, Linux, TFTP, OSPF, EIGRP, FTP, STP, IPv4, Microsoft Office 2007, Microsoft Office 2003, Internet Troubleshooting, Helpdesk, CompTIA A Certification, Documentation Practices, RingCentral, Meraki, SSO, Procurement, Microsoft Office, Cloud Computing
Education
Truckee Meadows Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Networking And Server Technology, 3.3
University of Arizona 2006 — 2008
Tony Murillo's West Corporation Experience December 1996 - December 1999
Job Security Coordinator at Dish Network
Industry Facilities Services
Experience
Dish Network September 2000 - March 2009
Sunland Park Racetrack and Casino February 1999 - April 2000
West Corporation December 1996 - December 1999
Education
The University of Texas at El Paso 2008 — 2012
BA, HR Management
El Paso Community College 2004 — 2008
AA, Business
Dish Network September 2000 - March 2009
Sunland Park Racetrack and Casino February 1999 - April 2000
West Corporation December 1996 - December 1999
Education
The University of Texas at El Paso 2008 — 2012
BA, HR Management
El Paso Community College 2004 — 2008
AA, Business
Jose Brown Jr's West Corporation Experience January 2005 - December 2005
Job CSR at CVS Caremark Corporation
Industry Health, Wellness and Fitness
Experience
CVS Caremark Corporation January 2011 - Present
Aetna May 2006 - December 2010
West Corporation January 2005 - December 2005
Back and Joint Institute of Texas May 2004 - December 2004
Maersk Line September 1998 - June 2000
Skills
Outlook, HIPAA, Managed Care, Microsoft Excel, Access, Medical Billing, Microsoft Word, Benefits Administration, Windows 7, QuickBooks, Hardware Support, Internet Banking, Budgets, Invoicing
Education
Integrated Computer Technology 2001 — 2001
Certificate of Excellence for completing A+ Certification
Universidad Católica Santa María La Antigua 1993 — 2001
Bachelor, Accounting
CVS Caremark Corporation January 2011 - Present
Aetna May 2006 - December 2010
West Corporation January 2005 - December 2005
Back and Joint Institute of Texas May 2004 - December 2004
Maersk Line September 1998 - June 2000
Skills
Outlook, HIPAA, Managed Care, Microsoft Excel, Access, Medical Billing, Microsoft Word, Benefits Administration, Windows 7, QuickBooks, Hardware Support, Internet Banking, Budgets, Invoicing
Education
Integrated Computer Technology 2001 — 2001
Certificate of Excellence for completing A+ Certification
Universidad Católica Santa María La Antigua 1993 — 2001
Bachelor, Accounting
Art (Sam) Carey's West Corporation Experience June 2014 - Present
Job IVR Developer at West Corporation
Industry Telecommunications
Experience
West Corporation June 2014 - Present
MyStarGo October 2013 - Present
Ford Motor Credit Company January 2014 - June 2014
West Corporation October 2013 - December 2013
Hewlett-Packard June 2012 - October 2013
Mediaplay May 2011 - August 2013
Universal Teleconnections June 2002 - August 2012
DataNet Quality Systems April 2006 - June 2012
Document Processing Systems August 1998 - March 2006
800 Services Inc. March 1994 - August 1997
Skills
XML, Oracle, SQL, Microsoft SQL Server, Databases, Subversion, JavaScript, Java Enterprise Edition, Agile Methodologies, Unix, Java, Tomcat, Enterprise Software, HTML, PHP, MySQL, Microsoft Office, VXML, Android Development, Android SDK, Weblogic, JSF, SOAP, Web Services, SOA, VMware, LAMP, C#, .NET, C++, IceFaces, Software Development, Linux, Integration, Eclipse, Web Applications, Scrum, WebLogic
Education
The University of Texas at Austin
Computer Science
West Corporation June 2014 - Present
MyStarGo October 2013 - Present
Ford Motor Credit Company January 2014 - June 2014
West Corporation October 2013 - December 2013
Hewlett-Packard June 2012 - October 2013
Mediaplay May 2011 - August 2013
Universal Teleconnections June 2002 - August 2012
DataNet Quality Systems April 2006 - June 2012
Document Processing Systems August 1998 - March 2006
800 Services Inc. March 1994 - August 1997
Skills
XML, Oracle, SQL, Microsoft SQL Server, Databases, Subversion, JavaScript, Java Enterprise Edition, Agile Methodologies, Unix, Java, Tomcat, Enterprise Software, HTML, PHP, MySQL, Microsoft Office, VXML, Android Development, Android SDK, Weblogic, JSF, SOAP, Web Services, SOA, VMware, LAMP, C#, .NET, C++, IceFaces, Software Development, Linux, Integration, Eclipse, Web Applications, Scrum, WebLogic
Education
The University of Texas at Austin
Computer Science
angela coachman's West Corporation Experience October 2001 - April 2003
Job Human Resources Professional
Industry Human Resources
Experience
West Corporation October 2001 - April 2003
Collins Signs February 2000 - September 2001
Collins Signs February 1999 - February 2000
Wesley Manor Retirement Center June 1996 - August 1999
Education
Troy University Dothan 2006 — 2008
Masters, Human Resource Management
Troy University Dothan 2001 — 2006
Bachelor, Business Administration
West Corporation October 2001 - April 2003
Collins Signs February 2000 - September 2001
Collins Signs February 1999 - February 2000
Wesley Manor Retirement Center June 1996 - August 1999
Education
Troy University Dothan 2006 — 2008
Masters, Human Resource Management
Troy University Dothan 2001 — 2006
Bachelor, Business Administration
Catherine Flowers's West Corporation Experience November 1998 - May 2000
Job PPCD Teacher at Northside ISD
Industry Information Services
Experience
Northside ISD August 2009 - Present
Wachovia 2005 - 2008
World Savings 2005 - 2007
West Business Services 1998 - 2005
West Corporation November 1998 - May 2000
Skills
Leadership, Budgets, Special Education, Instructional Design, Staff Development, E-Learning, Curriculum Design, Training, Data Analysis, Curriculum Development, Adult Education, Teaching
Education
The University of Texas at San Antonio 1990 — 1996
Bachelors, Information Systems
Northside ISD August 2009 - Present
Wachovia 2005 - 2008
World Savings 2005 - 2007
West Business Services 1998 - 2005
West Corporation November 1998 - May 2000
Skills
Leadership, Budgets, Special Education, Instructional Design, Staff Development, E-Learning, Curriculum Design, Training, Data Analysis, Curriculum Development, Adult Education, Teaching
Education
The University of Texas at San Antonio 1990 — 1996
Bachelors, Information Systems
Robert Galan, MCITP, MCT's West Corporation Experience September 1998 - March 2002
Job SharePoint Developer at Whataburger
Industry Information Technology and Services
Experience
Whataburger May 2013 - Present
Sirius Computer Solutions April 2011 - May 2013
Security Service Federal Credit Union April 2004 - May 2011
Childsafe January 2006 - January 2008
WebSphere Advisor Magazine June 2007 - July 2007
IdiomOne.com March 2004 - May 2005
My Software Partner March 2002 - April 2004
West Corporation September 1998 - March 2002
Skills
SharePoint 2010..., SharePoint, SQL, Visual Studio, Microsoft SQL Server, C#, JavaScript, CSS, Databases, HTML, XML, Oracle, Java, PHP, Business Intelligence, Software Documentation, VMware, Web Services, XSLT, Data Warehousing, UML
Education
The University of Texas at San Antonio 2008 — 2010
BBA, Information Systems
Northwest Vista College 2004 — 2006
Business Administration (AA), Business
Whataburger May 2013 - Present
Sirius Computer Solutions April 2011 - May 2013
Security Service Federal Credit Union April 2004 - May 2011
Childsafe January 2006 - January 2008
WebSphere Advisor Magazine June 2007 - July 2007
IdiomOne.com March 2004 - May 2005
My Software Partner March 2002 - April 2004
West Corporation September 1998 - March 2002
Skills
SharePoint 2010..., SharePoint, SQL, Visual Studio, Microsoft SQL Server, C#, JavaScript, CSS, Databases, HTML, XML, Oracle, Java, PHP, Business Intelligence, Software Documentation, VMware, Web Services, XSLT, Data Warehousing, UML
Education
The University of Texas at San Antonio 2008 — 2010
BBA, Information Systems
Northwest Vista College 2004 — 2006
Business Administration (AA), Business
Melanie Price's West Corporation Experience September 1994 - June 2005
Job Director of Sales, Clinically Managed Services at West Corporation
Industry Biotechnology
Experience
Health Advocate, A Division of West Corporation May 2015 - Present
MedImmune June 2005 - May 2015
MedImmune June 2005 - June 2010
West Corporation September 1994 - June 2005
Skills
Pharmaceutical Sales, Buy & Bill, Vaccines, Hospital Sales, Infectious Diseases, Pharmaceutical Industry, Managed Care, Biotechnology, Dermatology, Biologics, Biopharmaceuticals
Education
The University of Texas at San Antonio 1989 — 1992
Bachelor of Business Administration (BBA), Management
Health Advocate, A Division of West Corporation May 2015 - Present
MedImmune June 2005 - May 2015
MedImmune June 2005 - June 2010
West Corporation September 1994 - June 2005
Skills
Pharmaceutical Sales, Buy & Bill, Vaccines, Hospital Sales, Infectious Diseases, Pharmaceutical Industry, Managed Care, Biotechnology, Dermatology, Biologics, Biopharmaceuticals
Education
The University of Texas at San Antonio 1989 — 1992
Bachelor of Business Administration (BBA), Management
Jackie Reeves-Alexander's West Corporation Experience September 1986 - Present
Job Manager, WFM at West Corporation
Industry Telecommunications
Experience
West Corporation September 1986 - Present
Skills
Telecommunications, IVR, VoIP, Call Center, SIP, Telephony, IP, Unified Communications, Avaya, TCP/IP, Troubleshooting, Media Gateways, Mobile Devices, Wireless, Call Centers, Project Management, Analytics, Customer Service, E-Learning, Human Resources, Corporate Communications, Microsoft Office, New Business Development, Outsourcing, Vendor Management, Account Management, Contact Centers, Leadership
Education
Union College (NE) 1982 — 1986
Business Administration and Human Resource Management
West Corporation September 1986 - Present
Skills
Telecommunications, IVR, VoIP, Call Center, SIP, Telephony, IP, Unified Communications, Avaya, TCP/IP, Troubleshooting, Media Gateways, Mobile Devices, Wireless, Call Centers, Project Management, Analytics, Customer Service, E-Learning, Human Resources, Corporate Communications, Microsoft Office, New Business Development, Outsourcing, Vendor Management, Account Management, Contact Centers, Leadership
Education
Union College (NE) 1982 — 1986
Business Administration and Human Resource Management
Dawson Wiginton's West Corporation Experience May 2007 - May 2010
Job Operations Supervisor
Industry Consumer Services
Experience
Alorica May 2010 - Present
The University of Texas at San Antonio January 2011 - October 2011
West Corporation May 2007 - May 2010
Skills
International Research, Management, Coaching Staff, Foreign Relations, Foreign Operations, Collaborative Learning, Presentations, Statistical Data..., Global Marketing, Communication, Report Writing, Multi-cultural team..., Time Management, Productivity Coaching, Organizational Culture, Coaching, Program Management, Sales, PowerPoint
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management with a focus in International Business, Graduated May 2012, GPA: 3.46
Alorica May 2010 - Present
The University of Texas at San Antonio January 2011 - October 2011
West Corporation May 2007 - May 2010
Skills
International Research, Management, Coaching Staff, Foreign Relations, Foreign Operations, Collaborative Learning, Presentations, Statistical Data..., Global Marketing, Communication, Report Writing, Multi-cultural team..., Time Management, Productivity Coaching, Organizational Culture, Coaching, Program Management, Sales, PowerPoint
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management with a focus in International Business, Graduated May 2012, GPA: 3.46
Brian Bautista's West Corporation Experience May 2004 - November 2004
Job Application Administrator at Creighton University
Industry Restaurants
Experience
Creighton University November 2014 - Present
Hospitality Management Systems May 2010 - November 2014
Hospitality Management Systems October 2006 - May 2010
Hospitality Management Systems November 2004 - October 2006
West Corporation May 2004 - November 2004
Skills
POS, Computer Hardware, Hospitality, Customer Service, Troubleshooting, System Administration, Technical Training, System Configuration, Help Desk Support, Windows 7, Technical Support, Project Management, Vendor Management
Education
The University of Texas at El Paso 1994 — 2001
Bachelor of Science (BS), Electrical and Electronics Engineering
Creighton University November 2014 - Present
Hospitality Management Systems May 2010 - November 2014
Hospitality Management Systems October 2006 - May 2010
Hospitality Management Systems November 2004 - October 2006
West Corporation May 2004 - November 2004
Skills
POS, Computer Hardware, Hospitality, Customer Service, Troubleshooting, System Administration, Technical Training, System Configuration, Help Desk Support, Windows 7, Technical Support, Project Management, Vendor Management
Education
The University of Texas at El Paso 1994 — 2001
Bachelor of Science (BS), Electrical and Electronics Engineering
Shanna Graham's West Corporation Experience January 1998 - April 2000
Job
Industry
Experience
Vatterott College May 2001 - December 2003
Metris Companies April 2000 - May 2001
West Corporation January 1998 - April 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, English, Windows, Sales, Customer Service, Customer Retention, Customer Satisfaction, Telecommunications, Fraud Detection, Online Fraud, Credit Card Fraud, Direct Sales, A+ Trained, Microsoft Office 2007, Microsoft Office 2003, Microsoft Office Xp
Education
Tulsa Community College
Vatterott College May 2001 - December 2003
Metris Companies April 2000 - May 2001
West Corporation January 1998 - April 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, English, Windows, Sales, Customer Service, Customer Retention, Customer Satisfaction, Telecommunications, Fraud Detection, Online Fraud, Credit Card Fraud, Direct Sales, A+ Trained, Microsoft Office 2007, Microsoft Office 2003, Microsoft Office Xp
Education
Tulsa Community College
Jean-Paul Gauthier's West Corporation Experience February 2009 - December 2009
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
BlogMutt May 2013 - Present
West Corporation February 2009 - December 2009
Skills
Dutch, English
Education
The University of Texas at San Antonio 2008 — 2009
Bachelor of Business Administration (BBA), Marketing
BlogMutt May 2013 - Present
West Corporation February 2009 - December 2009
Skills
Dutch, English
Education
The University of Texas at San Antonio 2008 — 2009
Bachelor of Business Administration (BBA), Marketing
Marc Curley's West Corporation Experience October 2007 - 2008
Job RPMS Data Manager at Nevada Urban Indians, Inc.
Industry Nonprofit Organization Management
Experience
Nevada Urban Indians, Inc. April 2008 - Present
Nevada Urban Indians, Inc. April 2008 - Present
West Corporation October 2007 - 2008
Fallon Paiute Shoshone Tribe Environmental Department July 2005 - August 2007
Skills
Public Speaking, Event Planning, Strategic Planning, Teamwork, Nonprofits, Microsoft Office, Budgets, Customer Service, Management, Employee Relations, Analysis, Program Development, Community Outreach, Volunteer Management, Grant Writing, Fundraising, Research, Microsoft Excel
Education
Truckee Meadows Community College 2012 — 2015
Associate of Science (AS)
University of Phoenix 2008 — 2010
Associate of Science (A.S.), Psychology
University of Nevada-Reno
Bachelor’s Degree
Nevada Urban Indians, Inc. April 2008 - Present
Nevada Urban Indians, Inc. April 2008 - Present
West Corporation October 2007 - 2008
Fallon Paiute Shoshone Tribe Environmental Department July 2005 - August 2007
Skills
Public Speaking, Event Planning, Strategic Planning, Teamwork, Nonprofits, Microsoft Office, Budgets, Customer Service, Management, Employee Relations, Analysis, Program Development, Community Outreach, Volunteer Management, Grant Writing, Fundraising, Research, Microsoft Excel
Education
Truckee Meadows Community College 2012 — 2015
Associate of Science (AS)
University of Phoenix 2008 — 2010
Associate of Science (A.S.), Psychology
University of Nevada-Reno
Bachelor’s Degree
Carla Abner's West Corporation Experience November 2007 - November 2008
Job BANK TELLER at Wells Fargo Bank
Industry Retail
Experience
Passion Parties by Ms Carla BANK TELLERWells Fargo BankApril 2008 - Present
West Corporation November 2007 - November 2008
Education
Tidewater Community College 2002 — 2005
HOSPITALITY MANAGEMENT, BUSINESS
Passion Parties by Ms Carla BANK TELLERWells Fargo BankApril 2008 - Present
West Corporation November 2007 - November 2008
Education
Tidewater Community College 2002 — 2005
HOSPITALITY MANAGEMENT, BUSINESS
Steve Persyn, CPP.'s West Corporation Experience January 2006 - November 2008
Job Payroll Supervisor at Live Nation
Industry Entertainment
Experience
Live Nation November 2008 - Present
West Corporation January 2006 - November 2008
CVS PHARMACY (Formerly Eckerd's) July 2003 - February 2005
Skills
Payroll, Account Reconciliation, Employee Benefits, PeopleSoft, ADP Payroll, Sarbanes-Oxley Act, Access
Education
University of Phoenix 2004 — 2006
M.B.A, ACCOUNTING
The University of Texas at San Antonio 1984 — 1989
B.B.A, MANAGEMENT
Live Nation November 2008 - Present
West Corporation January 2006 - November 2008
CVS PHARMACY (Formerly Eckerd's) July 2003 - February 2005
Skills
Payroll, Account Reconciliation, Employee Benefits, PeopleSoft, ADP Payroll, Sarbanes-Oxley Act, Access
Education
University of Phoenix 2004 — 2006
M.B.A, ACCOUNTING
The University of Texas at San Antonio 1984 — 1989
B.B.A, MANAGEMENT
Carmen Heisner's West Corporation Experience September 2014 - Present
Job Corporate Travel Assistant at West Corporation
Industry Higher Education
Experience
West Corporation September 2014 - Present
University of North Texas September 2014 - 2014
Skills
Employee Relations, Leadership Development, Student Affairs, Conflict Resolution, Research, Community Outreach, Human Resources, Access, Higher Education, Resume Writing, Student Development, Microsoft Office, Data Analysis, PeopleSoft
Education
Universidad de Lima 1973 — 1976
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
University of North Texas
West Corporation September 2014 - Present
University of North Texas September 2014 - 2014
Skills
Employee Relations, Leadership Development, Student Affairs, Conflict Resolution, Research, Community Outreach, Human Resources, Access, Higher Education, Resume Writing, Student Development, Microsoft Office, Data Analysis, PeopleSoft
Education
Universidad de Lima 1973 — 1976
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
University of North Texas
Ronald Promesse's West Corporation Experience August 2011 - December 2012
Job Socorro independent school district
Industry Education Management
Experience
Socorro Independent School Dst July 2015 - Present
The Logistics Company December 2012 - June 2015
West Corporation August 2011 - December 2012
Management and Training Corporation July 2009 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Employee Relations, Human Resources, Management, Leadership, Training, Employee Benefits
Education
Webster University 2002 — 2004
Master of Arts (MA), Human Resources Development and Management
The University of Texas at El Paso 1996 — 2001
Bachelors of Science, Kinesiology and Exercise Science
Socorro Independent School Dst July 2015 - Present
The Logistics Company December 2012 - June 2015
West Corporation August 2011 - December 2012
Management and Training Corporation July 2009 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Employee Relations, Human Resources, Management, Leadership, Training, Employee Benefits
Education
Webster University 2002 — 2004
Master of Arts (MA), Human Resources Development and Management
The University of Texas at El Paso 1996 — 2001
Bachelors of Science, Kinesiology and Exercise Science
Saul Kleinfeld's West Corporation Experience March 2008 - July 2008
Job Business Analyst/Trainer at Epic Health Services, Inc.
Industry Hospital & Health Care
Experience
Epic Health Services, Inc. October 2013 - Present
Maxim Healthcare Services August 2012 - October 2013
Tennis West Sports & Racquet Club May 2011 - August 2012
University of Texas at El Paso Bookstore January 2011 - August 2011
Contemporary Services Corporation August 2008 - January 2010
U.S. Census Bureau March 2009 - June 2009
West Corporation March 2008 - July 2008
Skills
Recruiting, Customer Service, Access, Training, Microsoft Office, Time Management, Process Scheduler, Microsoft Excel, Leadership, Team Building, Management, PowerPoint, Performance Management, Team Leadership, Project Planning, Microsoft Word, Public Speaking, Event Planning, Outlook, Healthcare, Customer Satisfaction, Coaching, Employee Relations, Sales, Strategic Planning, Marketing, Event Management, Social Media, Social Networking, Leadership Development, Interviews, Public Relations, Teaching, Teamwork, Software Documentation, Applicant Tracking..., Talent Acquisition, Social Media Marketing, Building Relationships, Contract Negotiation, Human Resources, Staff Development, Temporary Placement, Cold Calling
Education
The University of Texas at El Paso 2007 — 2012
Bachelor of Business Administration, Management
Franklin High School 2003 — 2007
High School Diploma
Epic Health Services, Inc. October 2013 - Present
Maxim Healthcare Services August 2012 - October 2013
Tennis West Sports & Racquet Club May 2011 - August 2012
University of Texas at El Paso Bookstore January 2011 - August 2011
Contemporary Services Corporation August 2008 - January 2010
U.S. Census Bureau March 2009 - June 2009
West Corporation March 2008 - July 2008
Skills
Recruiting, Customer Service, Access, Training, Microsoft Office, Time Management, Process Scheduler, Microsoft Excel, Leadership, Team Building, Management, PowerPoint, Performance Management, Team Leadership, Project Planning, Microsoft Word, Public Speaking, Event Planning, Outlook, Healthcare, Customer Satisfaction, Coaching, Employee Relations, Sales, Strategic Planning, Marketing, Event Management, Social Media, Social Networking, Leadership Development, Interviews, Public Relations, Teaching, Teamwork, Software Documentation, Applicant Tracking..., Talent Acquisition, Social Media Marketing, Building Relationships, Contract Negotiation, Human Resources, Staff Development, Temporary Placement, Cold Calling
Education
The University of Texas at El Paso 2007 — 2012
Bachelor of Business Administration, Management
Franklin High School 2003 — 2007
High School Diploma
Derek Oliver's West Corporation Experience October 2007 - January 2008
Job Certified Pharmacy Technician at U.S. Department of Veterans Affairs
Industry Pharmaceuticals
Experience
U.S. Department of Veterans Affairs March 2011 - Present
NCO Financial Systems February 2008 - August 2009
West Corporation October 2007 - January 2008
Skills
Pharmaceutical Industry, Microsoft Office, Strategic Planning, Customer Service, Microsoft Excel, Healthcare, Oncology, Medical Devices, Cross-functional Team..., Lifesciences, Managed Care, Community Outreach, Nonprofits
Education
Thomas Nelson Community College
U.S. Department of Veterans Affairs March 2011 - Present
NCO Financial Systems February 2008 - August 2009
West Corporation October 2007 - January 2008
Skills
Pharmaceutical Industry, Microsoft Office, Strategic Planning, Customer Service, Microsoft Excel, Healthcare, Oncology, Medical Devices, Cross-functional Team..., Lifesciences, Managed Care, Community Outreach, Nonprofits
Education
Thomas Nelson Community College
Adrienne Gill's West Corporation Experience January 2009 - August 2011
Job Telecommunications Rep
Industry Warehousing
Experience
FedEx August 2013 - Present
US Bank October 2010 - August 2013
West Corporation January 2009 - August 2011
Sak N Save March 2006 - August 2009
ORC International February 2004 - June 2005
Skills
Customer Service, Sales, Microsoft Office
Education
Castlemont High School
High School Diploma, General Education
Truckee Meadows Community College
FedEx August 2013 - Present
US Bank October 2010 - August 2013
West Corporation January 2009 - August 2011
Sak N Save March 2006 - August 2009
ORC International February 2004 - June 2005
Skills
Customer Service, Sales, Microsoft Office
Education
Castlemont High School
High School Diploma, General Education
Truckee Meadows Community College
Breanne Papalas's West Corporation Experience March 2010 - June 2011
Job Night Auditor at Microtel Inn & Suites
Industry Government Administration
Experience
Microtel Inn & Suites May 2013 - Present
Franklin County Children Services November 2012 - Present
West Corporation March 2010 - June 2011
Burger King Corporation July 2008 - March 2010
Skills
Call Center, Telecommunications, Troubleshooting, Customer Satisfaction, Customer Service, Technical Support, Customer Experience, Customer Support, Administrative Work, Microsoft Office, ICDL, SACWIS, Microsoft Excel, Microsoft Publisher
Education
Trumbull Business College 2010 — 2011
Associates Degree, Business Administration
Niles McKinley High School 2005 — 2009
High School Diploma
Microtel Inn & Suites May 2013 - Present
Franklin County Children Services November 2012 - Present
West Corporation March 2010 - June 2011
Burger King Corporation July 2008 - March 2010
Skills
Call Center, Telecommunications, Troubleshooting, Customer Satisfaction, Customer Service, Technical Support, Customer Experience, Customer Support, Administrative Work, Microsoft Office, ICDL, SACWIS, Microsoft Excel, Microsoft Publisher
Education
Trumbull Business College 2010 — 2011
Associates Degree, Business Administration
Niles McKinley High School 2005 — 2009
High School Diploma
Rafael Saucedo's West Corporation Experience January 2002 - July 2007
Job Application Engineer at Schneider Electric
Industry Electrical/Electronic Manufacturing
Experience
Schneider Electric March 2013 - Present
Raytheon May 2012 - March 2013
Tyco Electronics July 2007 - January 2012
West Corporation January 2002 - July 2007
Skills
Systems Engineering, Telecommunications, Wireless, Testing, Troubleshooting, Fiber Optics, IP, RF, TCP/IP, Product Marketing, Cross-functional Team..., Hardware, VoIP, Product Management, Ethernet, Integration
Education
The University of Texas at El Paso 2008 — 2010
Master of Business Administration (M.B.A.)
The University of Texas at El Paso 2001 — 2006
Bachelor’s Degree, Electrical and Electronics Engineering
Schneider Electric March 2013 - Present
Raytheon May 2012 - March 2013
Tyco Electronics July 2007 - January 2012
West Corporation January 2002 - July 2007
Skills
Systems Engineering, Telecommunications, Wireless, Testing, Troubleshooting, Fiber Optics, IP, RF, TCP/IP, Product Marketing, Cross-functional Team..., Hardware, VoIP, Product Management, Ethernet, Integration
Education
The University of Texas at El Paso 2008 — 2010
Master of Business Administration (M.B.A.)
The University of Texas at El Paso 2001 — 2006
Bachelor’s Degree, Electrical and Electronics Engineering
Johnson Kariuki's West Corporation Experience January 2008 - Present
Job Customer service at West Corporation
Industry Telecommunications
Experience
West Corporation January 2008 - Present
Education
Tulsa Community College 2007 — 2010
Associate of Science (AS), Marketing/Marketing Management, General, 3.0
West Corporation January 2008 - Present
Education
Tulsa Community College 2007 — 2010
Associate of Science (AS), Marketing/Marketing Management, General, 3.0
Anecia Mendez-Weber's West Corporation Experience August 2007 - February 2009
Job news carrier at Tulsa World
Industry Restaurants
Experience
Tulsa World May 2012 - Present
The Fox (Fox and Hound) 2009 - 2012
West Corporation August 2007 - February 2009
Skills
Bartending, Restaurants, Restaurant Management, Food & Beverage, Customer Service, Food Service, Microsoft Office, Menu Development, Hospitality, PowerPoint, Microsoft Word, Microsoft Excel
Education
Tulsa Community College 2012 — 2012
Bachelor's degree
University of Phoenix 2006 — 2008
Associate's degree, Medical Informatics
Tulsa World May 2012 - Present
The Fox (Fox and Hound) 2009 - 2012
West Corporation August 2007 - February 2009
Skills
Bartending, Restaurants, Restaurant Management, Food & Beverage, Customer Service, Food Service, Microsoft Office, Menu Development, Hospitality, PowerPoint, Microsoft Word, Microsoft Excel
Education
Tulsa Community College 2012 — 2012
Bachelor's degree
University of Phoenix 2006 — 2008
Associate's degree, Medical Informatics
Lucas Main's West Corporation Experience January 2012 - Present
Job Owner/Operator at LDM Pool Service
Industry Consumer Services
Experience
West Corporation January 2012 - Present
LDM Pool Service August 2001 - Present
Dish Network February 2005 - October 2010
A.P.E. Trailers July 2003 - January 2005
Education
Tulsa Community College 2003 — 2005
Wright Christian Academy 1999 — 2003
Diploma, High School
West Corporation January 2012 - Present
LDM Pool Service August 2001 - Present
Dish Network February 2005 - October 2010
A.P.E. Trailers July 2003 - January 2005
Education
Tulsa Community College 2003 — 2005
Wright Christian Academy 1999 — 2003
Diploma, High School
ELIA CHAVIRA's West Corporation Experience February 2002 - Present
Job COSTUMER SERVICE REPRESENTATIVE at West Corporation
Industry Telecommunications
Experience
West Corporation February 2002 - Present
TCI INTERNATIONAL December 1999 - January 2002
Skills
Spanish, Teamwork and People..., Typing, Microsoft Office, Windows, Photoshop, Strong Interpersonal...
Education
The University of Texas at El Paso 2005 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.0
West Corporation February 2002 - Present
TCI INTERNATIONAL December 1999 - January 2002
Skills
Spanish, Teamwork and People..., Typing, Microsoft Office, Windows, Photoshop, Strong Interpersonal...
Education
The University of Texas at El Paso 2005 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.0
E. J. Bickerstaff II's West Corporation Experience March 2007 - June 2007
Job EHS Advisor at Heil Environmental
Industry Machinery
Experience
Next Level Barber March 2009 - Present
Heil Environmental November 2014 - Present
Heil Environmental July 2013 - November 2014
Heil Environmental July 2012 - July 2013
First Choice Personnel-The Children's Place Distribution Center December 2011 - February 2012
Priority Staffing-ATI Alldyne July 2008 - March 2009
Compass Bank Call Center October 2007 - April 2008
Automation Personnel-L G Electronics June 2007 - August 2007
West Corporation March 2007 - June 2007
First Choice Personnel-Gametime March 2006 - July 2006
Skills
Employee Relations, Accounts Payable, Customer Service, Human Resources, Inventory Management, Management, Marketing, Recruiting, Software Documentation, Team Building, Training, Sales, Process Improvement, Payroll, Microsoft Office, Leadership
Education
Troy University 2012 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
Troy University
Bachelor of Science Degree, Resource Management
Next Level Barber March 2009 - Present
Heil Environmental November 2014 - Present
Heil Environmental July 2013 - November 2014
Heil Environmental July 2012 - July 2013
First Choice Personnel-The Children's Place Distribution Center December 2011 - February 2012
Priority Staffing-ATI Alldyne July 2008 - March 2009
Compass Bank Call Center October 2007 - April 2008
Automation Personnel-L G Electronics June 2007 - August 2007
West Corporation March 2007 - June 2007
First Choice Personnel-Gametime March 2006 - July 2006
Skills
Employee Relations, Accounts Payable, Customer Service, Human Resources, Inventory Management, Management, Marketing, Recruiting, Software Documentation, Team Building, Training, Sales, Process Improvement, Payroll, Microsoft Office, Leadership
Education
Troy University 2012 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
Troy University
Bachelor of Science Degree, Resource Management
Dominique Mason's West Corporation Experience November 2007 - December 2012
Job Virtual Agent
Industry Telecommunications
Experience
Kelly Services September 2012 - December 2012
West Corporation November 2007 - December 2012
TeleTech November 2007 - July 2012
Skills
Direct Sales, Customer Service
Education
Tidewater Community College 2012 — 2014
Kelly Services September 2012 - December 2012
West Corporation November 2007 - December 2012
TeleTech November 2007 - July 2012
Skills
Direct Sales, Customer Service
Education
Tidewater Community College 2012 — 2014
Cynthia Maggio's West Corporation Experience 2011 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation 2011 - 2012
Taco Cabana February 2008 - April 2010
Skills
Communication Skills, Professional Telephone..., Computer-savvy, Accurate Data Entry, Superior organizational...
Education
The University of Texas at San Antonio 2008 — 2009
Floresville High School 2003 — 2007
High School Diploma
West Corporation 2011 - 2012
Taco Cabana February 2008 - April 2010
Skills
Communication Skills, Professional Telephone..., Computer-savvy, Accurate Data Entry, Superior organizational...
Education
The University of Texas at San Antonio 2008 — 2009
Floresville High School 2003 — 2007
High School Diploma
Shalisa Stewart's West Corporation Experience December 2007 - December 2009
Job Restaurants Professional
Industry Restaurants
Experience
Whataburger 2012 - Present
Alorica August 2012 - November 2012
West Corporation December 2007 - December 2009
Skills
Microsoft Office 2007, 10 Key, Microsoft Excel, Microsoft Word, Oracle, Citrix, Cashiering, Stocking
Education
Tulsa Community College 2008 — 2010
N/A, Registered Nursing/Registered Nurse
Whataburger 2012 - Present
Alorica August 2012 - November 2012
West Corporation December 2007 - December 2009
Skills
Microsoft Office 2007, 10 Key, Microsoft Excel, Microsoft Word, Oracle, Citrix, Cashiering, Stocking
Education
Tulsa Community College 2008 — 2010
N/A, Registered Nursing/Registered Nurse
Sixto Rivera's West Corporation Experience June 2008 - September 2009
Job Laboratory Technologist II at American Red Cross
Industry Nonprofit Organization Management
Experience
American Red Cross September 2011 - Present
American Red Cross September 2009 - September 2011
West Corporation June 2008 - September 2009
West Corporation November 2007 - June 2008
Education
Thiel College 2002 — 2007
Bachelor’s Degree
American Red Cross September 2011 - Present
American Red Cross September 2009 - September 2011
West Corporation June 2008 - September 2009
West Corporation November 2007 - June 2008
Education
Thiel College 2002 — 2007
Bachelor’s Degree
Emily Combs's West Corporation Experience September 2013 - November 2013
Job Customer Service Representative at Bass Pro Shops
Industry Retail
Experience
West Corporation September 2013 - November 2013
Bass Pro Shops April 2013 - September 2013
SSB Kids November 2012 - March 2013
Old Navy July 2012 - November 2012
Skills
Customer Service, Cash Handling Experience, Problem Solving, Teamwork, Reliability, Motivated self-starter, Organization, Quality Patient Care, Creativity, Microsoft Office, Adobe Design Programs, Referral Specialist, Photoshop, Computer Proficiency
Education
Tulsa Technology Center 2011 — 2012
Certification in Medical Assisting and Phlebotomy, Medical Assisting and Phlebotomy
Tulsa Community College 2009 — 2011
West Corporation September 2013 - November 2013
Bass Pro Shops April 2013 - September 2013
SSB Kids November 2012 - March 2013
Old Navy July 2012 - November 2012
Skills
Customer Service, Cash Handling Experience, Problem Solving, Teamwork, Reliability, Motivated self-starter, Organization, Quality Patient Care, Creativity, Microsoft Office, Adobe Design Programs, Referral Specialist, Photoshop, Computer Proficiency
Education
Tulsa Technology Center 2011 — 2012
Certification in Medical Assisting and Phlebotomy, Medical Assisting and Phlebotomy
Tulsa Community College 2009 — 2011
Jennifer Stauffer's West Corporation Experience January 2006 - December 2006
Job Customer service Representative at Asurion
Industry Wireless
Experience
Asurion March 2009 - Present
Wells Fargo December 2006 - February 2008
West Corporation January 2006 - December 2006
Skills
Computer Literate...., Also good with the..., Ability to touch type., Ability to navigate..., Basic understanding of..., Knowledge in..., Fast Learner, Good interpersonal...
Education
University of Pheonix 2011 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Truckee Meadows Community College 2001 — 2002
Associate of Arts (A.A.), General Education
Asurion March 2009 - Present
Wells Fargo December 2006 - February 2008
West Corporation January 2006 - December 2006
Skills
Computer Literate...., Also good with the..., Ability to touch type., Ability to navigate..., Basic understanding of..., Knowledge in..., Fast Learner, Good interpersonal...
Education
University of Pheonix 2011 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Truckee Meadows Community College 2001 — 2002
Associate of Arts (A.A.), General Education
Nicholas Marek's West Corporation Experience November 2014 - Present
Job Customer Care Representative at West Corporation
Industry Restaurants
Experience
West Corporation November 2014 - Present
MHB Enterprises June 2012 - December 2014
MAC Acquisitions LLC July 2009 - June 2011
Hyatt Regency Hotels & Resorts June 2007 - August 2009
West Corporation June 2006 - January 2007
Skills
Wireless Communications..., Digital Communication, Relationship-builder..., Process Management, Multi-task & Handle..., Circuit Analysis, Semiconductor Process, Differentiated...
Education
The University of Texas at San Antonio 2007 — 2015
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Universtiy of Texas at San Antonio 2007 — 2014
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
West Corporation November 2014 - Present
MHB Enterprises June 2012 - December 2014
MAC Acquisitions LLC July 2009 - June 2011
Hyatt Regency Hotels & Resorts June 2007 - August 2009
West Corporation June 2006 - January 2007
Skills
Wireless Communications..., Digital Communication, Relationship-builder..., Process Management, Multi-task & Handle..., Circuit Analysis, Semiconductor Process, Differentiated...
Education
The University of Texas at San Antonio 2007 — 2015
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Universtiy of Texas at San Antonio 2007 — 2014
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Kirstie Walker's West Corporation Experience March 2012 - August 2012
Job Quality Care at Intuit
Industry Computer Software
Experience
Intuit August 2014 - Present
Intuit October 2012 - August 2014
West Corporation March 2012 - August 2012
West Corporation June 2009 - March 2012
West Corporation June 2008 - June 2009
JCPenney July 2006 - December 2007
Education
Truckee Meadows Community College 2012 — 2014
Associate’s Degree, Business Administration, Management and Operations
Wooster High School 2004 — 2008
High School, General, 12
Intuit August 2014 - Present
Intuit October 2012 - August 2014
West Corporation March 2012 - August 2012
West Corporation June 2009 - March 2012
West Corporation June 2008 - June 2009
JCPenney July 2006 - December 2007
Education
Truckee Meadows Community College 2012 — 2014
Associate’s Degree, Business Administration, Management and Operations
Wooster High School 2004 — 2008
High School, General, 12
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia