West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Thomas O'Rear Thomas O'Rear's West Corporation Experience 2006 - 2007
Job Planning and Resource Optimization Analyst at LinkedIn
Industry Consumer Services
Experience
LinkedIn April 2015 - Present
PayPal March 2013 - February 2015
PayPal July 2009 - March 2013
PayPal March 2008 - July 2009
PayPal 2007 - March 2008
West Corporation 2006 - 2007
Skills
Excel, Customer Service, Scheduling, Call Center, Workforce Management, Avaya, Problem Solving, Aspect eWFM, Process Scheduler, E-commerce, Microsoft Office, eWFM, Call Centers, Outsourcing, Team Management, Microsoft Excel, Credit Cards, Leadership, Risk Management, Customer Experience, Analytics, Strategy, Business Analysis, Analysis, Customer Satisfaction, Process Improvement, Team Leadership, Vendor Management, Cross-functional Team...
Education
Creighton University 2001 — 2006
LinkedIn April 2015 - Present
PayPal March 2013 - February 2015
PayPal July 2009 - March 2013
PayPal March 2008 - July 2009
PayPal 2007 - March 2008
West Corporation 2006 - 2007
Skills
Excel, Customer Service, Scheduling, Call Center, Workforce Management, Avaya, Problem Solving, Aspect eWFM, Process Scheduler, E-commerce, Microsoft Office, eWFM, Call Centers, Outsourcing, Team Management, Microsoft Excel, Credit Cards, Leadership, Risk Management, Customer Experience, Analytics, Strategy, Business Analysis, Analysis, Customer Satisfaction, Process Improvement, Team Leadership, Vendor Management, Cross-functional Team...
Education
Creighton University 2001 — 2006
Eileen Wells Eileen Wells's West Corporation Experience June 2007 - February 2008
Job Technical Account Manager at Trace3
Industry Information Technology and Services
Experience
Trace3 October 2013 - Present
Trace3 August 2011 - October 2013
Webroot Software January 2009 - August 2011
Newsgator February 2008 - January 2009
West Corporation June 2007 - February 2008
Denver and Health Sciences Center September 2002 - June 2007
Education
University of Colorado Denver
Community College of Aurora
Associate of Science, Applied Technology; an emphasis is computer networking
Pitkens Technical College CCNP
Pickens Technical School CCNA
Associate Program
Smoky Hill High School
Trace3 October 2013 - Present
Trace3 August 2011 - October 2013
Webroot Software January 2009 - August 2011
Newsgator February 2008 - January 2009
West Corporation June 2007 - February 2008
Denver and Health Sciences Center September 2002 - June 2007
Education
University of Colorado Denver
Community College of Aurora
Associate of Science, Applied Technology; an emphasis is computer networking
Pitkens Technical College CCNP
Pickens Technical School CCNA
Associate Program
Smoky Hill High School
John Rumbaugh John Rumbaugh's West Corporation Experience March 2013 - July 2014
Job Business Outreach Specialist at Goodwill Industries
Industry Individual & Family Services
Experience
Goodwill Industries August 2014 - Present
West Corporation March 2013 - July 2014
Valentino's August 2011 - January 2013
Goodcents Deli May 2005 - June 2011
Kearney Event Center August 2003 - November 2004
Skills
Networking, Sales, Management, Customer Service, Customer Satisfaction, Communication, Microsoft Office, Employee Training, Interviews, HR Policies, Human Resources, Social Networking, Budgets, Oral Communication, Phone Etiquette
Education
Creighton University 2013 — 2016
Bachelor of Arts (B.A.), Organizational Communication
Goodwill Industries August 2014 - Present
West Corporation March 2013 - July 2014
Valentino's August 2011 - January 2013
Goodcents Deli May 2005 - June 2011
Kearney Event Center August 2003 - November 2004
Skills
Networking, Sales, Management, Customer Service, Customer Satisfaction, Communication, Microsoft Office, Employee Training, Interviews, HR Policies, Human Resources, Social Networking, Budgets, Oral Communication, Phone Etiquette
Education
Creighton University 2013 — 2016
Bachelor of Arts (B.A.), Organizational Communication
Carrie Gravley Carrie Gravley's West Corporation Experience August 2007 - April 2008
Job GIS Technician and Assistant to the GIS Analyst at Allegheny Surveys, Inc.
Industry Oil & Energy
Experience
Allegheny Surveys, Inc. July 2013 - Present
WV Office of Miners Health Safety and Training June 2009 - August 2009
West Corporation August 2007 - April 2008
Global Contact Services December 2001 - August 2003
Telespectrum Worldwide January 2001 - October 2001
De-Sta-Co Cylinders Inc August 2000 - January 2001
Telespectrum Worldwide April 1998 - October 1998
Skills
Geography, ArcGIS, Geographic Information..., DeLorme XMap, Microsoft Office, Trimble GPS, Photoshop, Cartography, GIS, Dependable Team Player, Close Attention to..., Digitization, Georeferencing, Data Mapping, ArcMap, ArcSDE, GPS, ESRI, Spatial Databases, Geomatics, Remote Sensing, Data Management
Education
Concord University 2008 — 2010
Bachelor of Arts, Geography emphasis in GIS and Cartography
Concord University 2008 — 2010
Bachelor, Art, Geography; GIS and cartography
Marshall University 2006 — 2008
Bachelor Science, Geography
Mt Hope High School 1993 — 1997
Diploma, Academic
Allegheny Surveys, Inc. July 2013 - Present
WV Office of Miners Health Safety and Training June 2009 - August 2009
West Corporation August 2007 - April 2008
Global Contact Services December 2001 - August 2003
Telespectrum Worldwide January 2001 - October 2001
De-Sta-Co Cylinders Inc August 2000 - January 2001
Telespectrum Worldwide April 1998 - October 1998
Skills
Geography, ArcGIS, Geographic Information..., DeLorme XMap, Microsoft Office, Trimble GPS, Photoshop, Cartography, GIS, Dependable Team Player, Close Attention to..., Digitization, Georeferencing, Data Mapping, ArcMap, ArcSDE, GPS, ESRI, Spatial Databases, Geomatics, Remote Sensing, Data Management
Education
Concord University 2008 — 2010
Bachelor of Arts, Geography emphasis in GIS and Cartography
Concord University 2008 — 2010
Bachelor, Art, Geography; GIS and cartography
Marshall University 2006 — 2008
Bachelor Science, Geography
Mt Hope High School 1993 — 1997
Diploma, Academic
Peter Wulfraat Peter Wulfraat's West Corporation Experience April 2013 - Present
Job Vice President, Sales at West Corporation
Industry Telecommunications
Experience
West Corporation April 2013 - Present
West Corporation January 2007 - April 2013
West Interactive 2006 - 2007
Nuance Communications December 2004 - May 2006
Nuance Communications June 2001 - January 2004
Nuance Communications December 1999 - June 2001
Skills
Customer Service, IVR, Telecommunications, Enterprise Software, Sales Management, Professional Services, Strategy, CTI, CRM, Call Center, SaaS, Outsourcing, Mobile Devices, Product Management, Vendor Management, Solution Selling, Account Management, Integration, Speech Recognition, Contact Centers, Salesforce.com, Management, SIP, Call Centers, Customer Experience, Unified Communications, Leadership, Selling, Customer Retention, Telephony
Education
Concordia University 1996 — 1999
BA, Mathematics
West Corporation April 2013 - Present
West Corporation January 2007 - April 2013
West Interactive 2006 - 2007
Nuance Communications December 2004 - May 2006
Nuance Communications June 2001 - January 2004
Nuance Communications December 1999 - June 2001
Skills
Customer Service, IVR, Telecommunications, Enterprise Software, Sales Management, Professional Services, Strategy, CTI, CRM, Call Center, SaaS, Outsourcing, Mobile Devices, Product Management, Vendor Management, Solution Selling, Account Management, Integration, Speech Recognition, Contact Centers, Salesforce.com, Management, SIP, Call Centers, Customer Experience, Unified Communications, Leadership, Selling, Customer Retention, Telephony
Education
Concordia University 1996 — 1999
BA, Mathematics
Adam Nasim Adam Nasim's West Corporation Experience 2002 - 2006
Job Software Developer at Centurylink
Industry Telecommunications
Experience
Qwest Communications April 2009 - Present
CSG International 2006 - 2009
West Corporation 2002 - 2006
Omaha Medical Supply 1998 - 2002
Skills
Software Development, Unix, SQL, Agile Methodologies, Telecommunications, Microsoft SQL Server, XML, Java, TIBCO, SoapUI, Web Services, Apache Tomcat, Troubleshooting, Integration, Networking, Linux, Databases, SDLC, TCP/IP, MySQL, Perl
Education
University of Nebraska at Omaha
Creighton University
Qwest Communications April 2009 - Present
CSG International 2006 - 2009
West Corporation 2002 - 2006
Omaha Medical Supply 1998 - 2002
Skills
Software Development, Unix, SQL, Agile Methodologies, Telecommunications, Microsoft SQL Server, XML, Java, TIBCO, SoapUI, Web Services, Apache Tomcat, Troubleshooting, Integration, Networking, Linux, Databases, SDLC, TCP/IP, MySQL, Perl
Education
University of Nebraska at Omaha
Creighton University
Matt Bubien Matt Bubien's West Corporation Experience October 2004 - May 2006
Job Learning & Development Specialist
Industry Utilities
Experience
American Water December 2014 - Present
American Water December 2013 - December 2014
American Water November 2011 - December 2013
American Water October 2010 - November 2011
American Water May 2006 - October 2010
West Corporation October 2004 - May 2006
Skills
Performance Management, Employee Engagement, Organizational..., Change Management, Microsoft Office, Employee Training, Project Management, Onboarding, Process Improvement, Employee Relations, Instructional Design, Interviews, Quality Assurance, SAP, Staff Development, Training, Talent Management, Call Centers, SAP CRM, Collections, SAP ECC, Leadership Development
Education
Columbia Southern University
Bachelor of Science, Human Resource Management
Pensacola High School
American Water December 2014 - Present
American Water December 2013 - December 2014
American Water November 2011 - December 2013
American Water October 2010 - November 2011
American Water May 2006 - October 2010
West Corporation October 2004 - May 2006
Skills
Performance Management, Employee Engagement, Organizational..., Change Management, Microsoft Office, Employee Training, Project Management, Onboarding, Process Improvement, Employee Relations, Instructional Design, Interviews, Quality Assurance, SAP, Staff Development, Training, Talent Management, Call Centers, SAP CRM, Collections, SAP ECC, Leadership Development
Education
Columbia Southern University
Bachelor of Science, Human Resource Management
Pensacola High School
Naharaajan Jayaraman Naharaajan Jayaraman's West Corporation Experience July 2009 - August 2012
Job Senior Technical Manager at Mindtree
Industry Information Technology and Services
Experience
Mindtree May 2014 - Present
Consultant November 2013 - April 2014
Woodmen of the World September 2012 - November 2013
West Corporation July 2009 - August 2012
Gamacon Inc. October 2003 - June 2009
ConAgra Foods July 2003 - June 2009
Client Resources, Inc. 2003 - June 2009
Stellar Software Networks July 2002 - October 2003
Toland Enterprises May 2001 - July 2003
Global Consultants May 2000 - May 2001
Skills
Java Enterprise Edition, SOA, Web Services, Agile Methodologies, Oracle, Data Warehousing, Testing, Scrum, Microsoft SQL Server, Software Development, XML, SQL, Java, Web Development, Databases, Tomcat, Unix, JMS, ETL, Spring, Integration, Mobile Applications, MySQL, CXF, Atlassian JIRA, MS Project, Scrum planning, WebSphere MQ, RabbitMQ, ActiveMQ, ACORD, XSLT, Android SDK, CA Clarity, Git, Maven, Full SDLC, Core Java, Struts, UML, Websphere, Vendor Management, Project Management, Business Development, SDLC, Sonar, Jenkins, Spring Framework, JIRA, WebSphere
Education
Cornell University 2014 — 2014
Executive Leadership Certificate, Executive Leadership
Madurai Kamaraj University 1990 — 1994
B.E, Computer
Jawahar Higher Secondary School 1978 — 1990
+2, Science
Mindtree May 2014 - Present
Consultant November 2013 - April 2014
Woodmen of the World September 2012 - November 2013
West Corporation July 2009 - August 2012
Gamacon Inc. October 2003 - June 2009
ConAgra Foods July 2003 - June 2009
Client Resources, Inc. 2003 - June 2009
Stellar Software Networks July 2002 - October 2003
Toland Enterprises May 2001 - July 2003
Global Consultants May 2000 - May 2001
Skills
Java Enterprise Edition, SOA, Web Services, Agile Methodologies, Oracle, Data Warehousing, Testing, Scrum, Microsoft SQL Server, Software Development, XML, SQL, Java, Web Development, Databases, Tomcat, Unix, JMS, ETL, Spring, Integration, Mobile Applications, MySQL, CXF, Atlassian JIRA, MS Project, Scrum planning, WebSphere MQ, RabbitMQ, ActiveMQ, ACORD, XSLT, Android SDK, CA Clarity, Git, Maven, Full SDLC, Core Java, Struts, UML, Websphere, Vendor Management, Project Management, Business Development, SDLC, Sonar, Jenkins, Spring Framework, JIRA, WebSphere
Education
Cornell University 2014 — 2014
Executive Leadership Certificate, Executive Leadership
Madurai Kamaraj University 1990 — 1994
B.E, Computer
Jawahar Higher Secondary School 1978 — 1990
+2, Science
Aisha Traylor Aisha Traylor's West Corporation Experience October 2005 - April 2007
Job MEDICAL ASSISTANT at Utica Park Clinic
Industry Hospital & Health Care
Experience
Community Care College 2014 - 2014
Utica Park Clinic May 2007 - January 2013
West Corporation October 2005 - April 2007
DIRECTV May 2005 - November 2005
St. Francis Health Center January 2003 - April 2005
Skills
Nursing, EMR, Customer Service, Hospitals, Telephone Skills, Healthcare Management, Medical Terminology, Medicine, Strategic Planning, Team Motivation, Change Management, Communication
Education
Community Care College 2014 — 2015
Associate's Degree, Medical/Clinical Assistant
BRISTOW HIGH SCHOOL 1994 — 1997
Diploma
SOUTHWEST HIGH SCHOOL 1993 — 1994
Community Care College 2014 - 2014
Utica Park Clinic May 2007 - January 2013
West Corporation October 2005 - April 2007
DIRECTV May 2005 - November 2005
St. Francis Health Center January 2003 - April 2005
Skills
Nursing, EMR, Customer Service, Hospitals, Telephone Skills, Healthcare Management, Medical Terminology, Medicine, Strategic Planning, Team Motivation, Change Management, Communication
Education
Community Care College 2014 — 2015
Associate's Degree, Medical/Clinical Assistant
BRISTOW HIGH SCHOOL 1994 — 1997
Diploma
SOUTHWEST HIGH SCHOOL 1993 — 1994
JoAnna Van Horne JoAnna Van Horne's West Corporation Experience September 2007 - September 2008
Job at TD Ameritrade
Industry Human Resources
Experience
TD Ameritrade April 2014 - Present
ConAgra Foods September 2008 - April 2014
West Corporation September 2007 - September 2008
Skills
Recruiting, PeopleSoft, New Hire Orientations, Human Resources, Payroll, Interviews, Onboarding, Employee Relations, College Recruiting, Labor Relations, Talent Acquisition, Workforce Planning, Training, Applicant Tracking..., HRIS
Education
University of Nebraska-Lincoln 2005 — 2007
BS, Marketing/Business
Concordia University, Nebraska 2003 — 2005
Business Administration
TD Ameritrade April 2014 - Present
ConAgra Foods September 2008 - April 2014
West Corporation September 2007 - September 2008
Skills
Recruiting, PeopleSoft, New Hire Orientations, Human Resources, Payroll, Interviews, Onboarding, Employee Relations, College Recruiting, Labor Relations, Talent Acquisition, Workforce Planning, Training, Applicant Tracking..., HRIS
Education
University of Nebraska-Lincoln 2005 — 2007
BS, Marketing/Business
Concordia University, Nebraska 2003 — 2005
Business Administration
Keri Hutchins, SPHR,SHRM-SCP Keri Hutchins, SPHR,SHRM-SCP's West Corporation Experience September 2001 - February 2006
Job Director of HR at Mead School District
Industry Human Resources
Experience
Mead School District July 2011 - Present
HRNNI January 2007 - December 2011
Coeur D Alene Casino November 2007 - June 2011
Kootenai Electric Cooperative February 2006 - November 2007
West Corporation September 2001 - February 2006
Telect December 1999 - September 2001
Skills
Labor Relations, Benefits Administration, Strategic Planning, Human Resources, Analysis, HRIS, Crystal Reports, Employee Relations, Employment Law, Deferred Compensation, Employee Benefits, Business Strategy, Performance Management, Recruiting, Contract Negotiation, Disciplinary &..., HR Consulting, HR Policies, Customer Service, Change Management, SWOT analysis, Budget Process, Negotiation, FMLA, Employee Handbooks, Organizational..., SPHR, Hiring, Leadership Development, Team Building, Policy, Compensation & Benefit, Payroll, Strategy, Succession Planning, Temporary Placement, Training, Interviews, Job Descriptions, Affirmative Action, Onboarding, Employee Engagement, Leadership, Talent Management, Personnel Management, New Hire Orientations, Budgets, Management, Workforce Planning, PeopleSoft
Education
Eastern Washington University 1993 — 1997
BA, Business Admin, Emphasis in HR Management & General Business Mgmt
Columbia Basin College 1992 — 1993
Kiona Benton 1989 — 1993
High School Diploma
Mead School District July 2011 - Present
HRNNI January 2007 - December 2011
Coeur D Alene Casino November 2007 - June 2011
Kootenai Electric Cooperative February 2006 - November 2007
West Corporation September 2001 - February 2006
Telect December 1999 - September 2001
Skills
Labor Relations, Benefits Administration, Strategic Planning, Human Resources, Analysis, HRIS, Crystal Reports, Employee Relations, Employment Law, Deferred Compensation, Employee Benefits, Business Strategy, Performance Management, Recruiting, Contract Negotiation, Disciplinary &..., HR Consulting, HR Policies, Customer Service, Change Management, SWOT analysis, Budget Process, Negotiation, FMLA, Employee Handbooks, Organizational..., SPHR, Hiring, Leadership Development, Team Building, Policy, Compensation & Benefit, Payroll, Strategy, Succession Planning, Temporary Placement, Training, Interviews, Job Descriptions, Affirmative Action, Onboarding, Employee Engagement, Leadership, Talent Management, Personnel Management, New Hire Orientations, Budgets, Management, Workforce Planning, PeopleSoft
Education
Eastern Washington University 1993 — 1997
BA, Business Admin, Emphasis in HR Management & General Business Mgmt
Columbia Basin College 1992 — 1993
Kiona Benton 1989 — 1993
High School Diploma
Louis Jackson's West Corporation Experience June 2013 - Present
Job at
Industry
Experience
West Corporation June 2013 - Present
West Corporation May 2011 - June 2013
West Corporation August 2010 - May 2011
West Corporation August 2009 - August 2010
West Corporation February 2009 - August 2009
West Corporation July 2008 - February 2009
Creighton University May 2006 - May 2008
Skills
Technical Writing, Public Administration, Public Relations, Advertising, Telecommunications, IVR, Visio, Software Documentation, Project Management, Requirements Analysis, Minute Taking, User Guide Creation, Process Improvement, Troubleshooting, CRM, SharePoint, Scrum, Editing, SnagIt, Microsoft Project, SDLC
Education
University of Nebraska at Omaha 2014 — 2015
Graduate Certificate, Project Management
University of Nebraska at Omaha 2011 — 2013
Graduate Certificate, Technical Communication
Creighton University 2004 — 2008
Bachelor of Arts (B.A.), Journalism and Mass Communications
West Corporation June 2013 - Present
West Corporation May 2011 - June 2013
West Corporation August 2010 - May 2011
West Corporation August 2009 - August 2010
West Corporation February 2009 - August 2009
West Corporation July 2008 - February 2009
Creighton University May 2006 - May 2008
Skills
Technical Writing, Public Administration, Public Relations, Advertising, Telecommunications, IVR, Visio, Software Documentation, Project Management, Requirements Analysis, Minute Taking, User Guide Creation, Process Improvement, Troubleshooting, CRM, SharePoint, Scrum, Editing, SnagIt, Microsoft Project, SDLC
Education
University of Nebraska at Omaha 2014 — 2015
Graduate Certificate, Project Management
University of Nebraska at Omaha 2011 — 2013
Graduate Certificate, Technical Communication
Creighton University 2004 — 2008
Bachelor of Arts (B.A.), Journalism and Mass Communications
John Baltaro John Baltaro's West Corporation Experience 2012 - 2012
Job Paralegal Professional
Industry Legal Services
Experience
Vote Yes for Westside Kids April 2015 - May 2015
Nebraska Democratic Party July 2014 - November 2014
Hy-Vee September 2013 - July 2014
Big Red Marketing 2013 - 2013
West Corporation 2012 - 2012
Vector Marketing 2011 - 2011
Skills
Legal Documents, Legal Writing, Legal Research, LexisNexis, Clerical Skills, Grassroots Campaigning, Organizational..., Recruiting, Political Campaigns, Phone Banking, Volunteer Management, Community Outreach, PowerPoint, Microsoft Excel, Social Media, Leadership, Microsoft Office, Customer Service, Public Speaking, Political Science, Outlook, Data Analysis, Grant Writing, Teaching, Microsoft Word, Event Planning, VAN, Sales, Social Networking, Writing, Philosophy, Computer Hardware, Community
Education
Metropolitan Community College 2013 — 2016
Paralegal, Paralegal Studies
Creighton University 2009 — 2013
Bachelor of Arts (B.A.), Philosophy
Vote Yes for Westside Kids April 2015 - May 2015
Nebraska Democratic Party July 2014 - November 2014
Hy-Vee September 2013 - July 2014
Big Red Marketing 2013 - 2013
West Corporation 2012 - 2012
Vector Marketing 2011 - 2011
Skills
Legal Documents, Legal Writing, Legal Research, LexisNexis, Clerical Skills, Grassroots Campaigning, Organizational..., Recruiting, Political Campaigns, Phone Banking, Volunteer Management, Community Outreach, PowerPoint, Microsoft Excel, Social Media, Leadership, Microsoft Office, Customer Service, Public Speaking, Political Science, Outlook, Data Analysis, Grant Writing, Teaching, Microsoft Word, Event Planning, VAN, Sales, Social Networking, Writing, Philosophy, Computer Hardware, Community
Education
Metropolitan Community College 2013 — 2016
Paralegal, Paralegal Studies
Creighton University 2009 — 2013
Bachelor of Arts (B.A.), Philosophy
Carly Goodman Carly Goodman's West Corporation Experience June 2013 - Present
Job Operations Research Analyst at West Notifications
Industry Research
Experience
West Corporation June 2013 - Present
Creighton University August 2011 - December 2012
Creighton University March 2010 - December 2012
Creighton University May 2012 - August 2012
Creighton University February 2010 - May 2010
Skills
SPSS, Statistics, Stata, Research, Quantitative Research, Analysis, Data Analysis, Research Design, Social Network Analysis, Spatial Modeling, Teaching, International Relations, Presentations, Editing, SQL
Education
Creighton University 2011 — 2012
Master of Arts (M.A.), International Relations- Research Design & Analysis, 4.0
Creighton University 2007 — 2011
Bachelor of Arts (B.A.), International Relations- Asian Studies Minor, 3.8
West Corporation June 2013 - Present
Creighton University August 2011 - December 2012
Creighton University March 2010 - December 2012
Creighton University May 2012 - August 2012
Creighton University February 2010 - May 2010
Skills
SPSS, Statistics, Stata, Research, Quantitative Research, Analysis, Data Analysis, Research Design, Social Network Analysis, Spatial Modeling, Teaching, International Relations, Presentations, Editing, SQL
Education
Creighton University 2011 — 2012
Master of Arts (M.A.), International Relations- Research Design & Analysis, 4.0
Creighton University 2007 — 2011
Bachelor of Arts (B.A.), International Relations- Asian Studies Minor, 3.8
Patrick Wu Patrick Wu's West Corporation Experience May 2009 - November 2010
Job Senior Financial Analyst at TD Ameritrade
Industry Financial Services
Experience
TD Ameritrade January 2015 - Present
TD Ameritrade November 2010 - January 2015
West Corporation May 2009 - November 2010
Deloitte September 2006 - May 2010
Skills
Financial Analysis, Financial Modeling, Strategic Financial..., Equities, Investments, Valuation, Mutual Funds, Bloomberg, Corporate Finance, Investment Strategies, Finance, Portfolio Management, Asset Management, Financial Planning
Education
Creighton University 2002 — 2006
Bachelor's Degree, Accounting and Finance, Magna cum Laude
TD Ameritrade January 2015 - Present
TD Ameritrade November 2010 - January 2015
West Corporation May 2009 - November 2010
Deloitte September 2006 - May 2010
Skills
Financial Analysis, Financial Modeling, Strategic Financial..., Equities, Investments, Valuation, Mutual Funds, Bloomberg, Corporate Finance, Investment Strategies, Finance, Portfolio Management, Asset Management, Financial Planning
Education
Creighton University 2002 — 2006
Bachelor's Degree, Accounting and Finance, Magna cum Laude
Alroy Madsen Alroy Madsen's West Corporation Experience 2012 - 2013
Job Technology Manager, Infrastructure & IT Security at Gallup
Industry Market Research
Experience
Gallup May 2015 - Present
West Interactive January 2015 - May 2015
West Interactive 2013 - January 2015
West Corporation 2012 - 2013
West Corporation 2010 - 2012
West Corporation 2007 - 2010
West Corporation 2007 - 2007
Skills
IVR, Telecommunications, Speech Technology, Business Analysis, Technical Solution..., Speech Recognition, Technology Integration, Intelligent Call Routing, Genesys, Software Project..., Customer Experience, SQL, Call Centers, Workforce Management, Telephony, CTI, VoIP, Requirements Analysis, Software Quality..., Requirements Gathering, Business Requirements, Product Requirements, Software Requirements, System Requirements, SDLC, Project Management, Windows, Contact Centers, Avaya
Education
Creighton University 2003 — 2007
Bachelor of Science in Business Administration (BSBA), Entrepreneurial Management and Small Business Operations
Gallup May 2015 - Present
West Interactive January 2015 - May 2015
West Interactive 2013 - January 2015
West Corporation 2012 - 2013
West Corporation 2010 - 2012
West Corporation 2007 - 2010
West Corporation 2007 - 2007
Skills
IVR, Telecommunications, Speech Technology, Business Analysis, Technical Solution..., Speech Recognition, Technology Integration, Intelligent Call Routing, Genesys, Software Project..., Customer Experience, SQL, Call Centers, Workforce Management, Telephony, CTI, VoIP, Requirements Analysis, Software Quality..., Requirements Gathering, Business Requirements, Product Requirements, Software Requirements, System Requirements, SDLC, Project Management, Windows, Contact Centers, Avaya
Education
Creighton University 2003 — 2007
Bachelor of Science in Business Administration (BSBA), Entrepreneurial Management and Small Business Operations
Matt Goldsmith, CPA Matt Goldsmith, CPA's West Corporation Experience March 2014 - August 2015
Job Accounting Manager at ACI Worldwide
Industry Accounting
Experience
ACI Worldwide August 2015 - Present
West Corporation March 2014 - August 2015
West Corporation May 2013 - March 2014
KPMG July 2012 - May 2013
KPMG November 2010 - July 2012
Physicians Mutual August 2010 - October 2010
Waddell & Reed September 2009 - December 2009
Pinnacle Bank February 2008 - December 2009
Skills
Accounting, Financial Analysis, Investments, SEC filings, Internal Controls, Portfolio Management, Tax, Auditing, Financial Accounting, Financial Reporting, US GAAP, Sarbanes-Oxley Act, Internal Audit, Finance, CPA, External Audit, GAAP
Education
Creighton University 2010 — 2013
MBA, Masters in Business Administration
University of Nebraska-Lincoln 2006 — 2010
BSBA, Accounting and Finance
Mount Michael Benedictine High School 2002 — 2006
ACI Worldwide August 2015 - Present
West Corporation March 2014 - August 2015
West Corporation May 2013 - March 2014
KPMG July 2012 - May 2013
KPMG November 2010 - July 2012
Physicians Mutual August 2010 - October 2010
Waddell & Reed September 2009 - December 2009
Pinnacle Bank February 2008 - December 2009
Skills
Accounting, Financial Analysis, Investments, SEC filings, Internal Controls, Portfolio Management, Tax, Auditing, Financial Accounting, Financial Reporting, US GAAP, Sarbanes-Oxley Act, Internal Audit, Finance, CPA, External Audit, GAAP
Education
Creighton University 2010 — 2013
MBA, Masters in Business Administration
University of Nebraska-Lincoln 2006 — 2010
BSBA, Accounting and Finance
Mount Michael Benedictine High School 2002 — 2006
Doug Bratton Doug Bratton's West Corporation Experience August 1993 - August 1995
Job Entrepreneur and Experienced Software Engineer
Industry Computer Software
Experience
Divine Canine Concepts, LLC March 2007 - Present
CSG International May 2000 - July 2010
First Data Corporation March 1996 - May 2000
CSG International August 1995 - March 1996
West Corporation August 1993 - August 1995
US Software Incorporated March 1992 - September 1992
Skills
IBM Mainframe, Tandem, COBOL
Education
Creighton University
Organizational Communication
DataBility - IBM sponsored 1991 — 1992
Computer Programming Diploma, Computer Programming
Gateway Electronics Institute 1989 — 1990
Computer Programming Diploma, Computer Programming
Divine Canine Concepts, LLC March 2007 - Present
CSG International May 2000 - July 2010
First Data Corporation March 1996 - May 2000
CSG International August 1995 - March 1996
West Corporation August 1993 - August 1995
US Software Incorporated March 1992 - September 1992
Skills
IBM Mainframe, Tandem, COBOL
Education
Creighton University
Organizational Communication
DataBility - IBM sponsored 1991 — 1992
Computer Programming Diploma, Computer Programming
Gateway Electronics Institute 1989 — 1990
Computer Programming Diploma, Computer Programming
Evy Sakkas's West Corporation Experience 2006 - 2009
Job Sr. Account Manager @ Bloom.com
Industry Internet
Experience
Bloom.com 2012 - Present
West Corporation 2006 - 2009
Skills
Social Media, Online Advertising, Social Networking, Advertising, Social Media Marketing, Online Marketing, Digital Media, Building Relationships, Beauty Industry, Teaching, Manage Client..., Account Management, Brand Development, Direct Sales, Sales, SEO, E-commerce, Marketing Communications, Facebook, Digital Marketing, Marketing, Event Management, Public Relations, Email Marketing, Blogging, Marketing Strategy, Direct Marketing
Education
Creighton University
Bachelor of Arts (B.A.), Psychology
Bloom.com 2012 - Present
West Corporation 2006 - 2009
Skills
Social Media, Online Advertising, Social Networking, Advertising, Social Media Marketing, Online Marketing, Digital Media, Building Relationships, Beauty Industry, Teaching, Manage Client..., Account Management, Brand Development, Direct Sales, Sales, SEO, E-commerce, Marketing Communications, Facebook, Digital Marketing, Marketing, Event Management, Public Relations, Email Marketing, Blogging, Marketing Strategy, Direct Marketing
Education
Creighton University
Bachelor of Arts (B.A.), Psychology
Kara Risenhoover Kara Risenhoover's West Corporation Experience January 2009 - August 2009
Job Training Specialist at Amazon
Industry Internet
Experience
Amazon April 2015 - Present
Amazon October 2014 - January 2015
Amazon July 2012 - October 2014
Amazon January 2011 - July 2012
Toyota Event Center August 2010 - May 2012
West Corporation January 2009 - August 2009
Skills
Time Management, Social Networking, Email Marketing, Marketing Communications, Social Media, Teamwork, Facebook, Microsoft Word, Leadership, PowerPoint, Customer Service, Digital Marketing, Team Leadership, Online Marketing, Public Speaking, Microsoft Excel, Editing, Photoshop, Social Media Marketing, Microsoft Office, Event Planning, Online Advertising, YouTube, Customer Experience, Digital Media, Sales, Creative Writing, Customer Satisfaction, Public Relations, Event Management, Retail, Salesforce.com, Market Research, Content Strategy, Content Management, Account Management, PPC, Community Management
Education
Western Governors University 2013 — 2016
B.S. Marketing Management, Business, Management, Marketing, and Related Support Services
Columbia Basin College 2007 — 2009
Two years completed towards B.S., 3.7 GPA
Horizon Academy 2004 — 2006
High School Diploma, Graduated with Honors
Amazon April 2015 - Present
Amazon October 2014 - January 2015
Amazon July 2012 - October 2014
Amazon January 2011 - July 2012
Toyota Event Center August 2010 - May 2012
West Corporation January 2009 - August 2009
Skills
Time Management, Social Networking, Email Marketing, Marketing Communications, Social Media, Teamwork, Facebook, Microsoft Word, Leadership, PowerPoint, Customer Service, Digital Marketing, Team Leadership, Online Marketing, Public Speaking, Microsoft Excel, Editing, Photoshop, Social Media Marketing, Microsoft Office, Event Planning, Online Advertising, YouTube, Customer Experience, Digital Media, Sales, Creative Writing, Customer Satisfaction, Public Relations, Event Management, Retail, Salesforce.com, Market Research, Content Strategy, Content Management, Account Management, PPC, Community Management
Education
Western Governors University 2013 — 2016
B.S. Marketing Management, Business, Management, Marketing, and Related Support Services
Columbia Basin College 2007 — 2009
Two years completed towards B.S., 3.7 GPA
Horizon Academy 2004 — 2006
High School Diploma, Graduated with Honors
Chandel Bingen (Wendt) Chandel Bingen (Wendt)'s West Corporation Experience December 2014 - Present
Job Sales
Industry Marketing and Advertising
Experience
West Corporation December 2014 - Present
Novartis Consumer Health January 2011 - Present
3M Health Care August 2007 - January 2011
Dadson Corporation January 2005 - April 2007
Skills
Key Account Management, Sales Operations, Sales Management, New Business Development, B2B, Consumer Products, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Account Management, Key Account Development
Education
Concordia University-Wisconsin
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Moraine Park Technical College
Associate's degree, Marketing
West Corporation December 2014 - Present
Novartis Consumer Health January 2011 - Present
3M Health Care August 2007 - January 2011
Dadson Corporation January 2005 - April 2007
Skills
Key Account Management, Sales Operations, Sales Management, New Business Development, B2B, Consumer Products, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Account Management, Key Account Development
Education
Concordia University-Wisconsin
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Moraine Park Technical College
Associate's degree, Marketing
Lance Baucum Lance Baucum's West Corporation Experience May 2006 - April 2007
Job V.P., Operations
Industry Oil & Energy
Experience
Veracity Technology Solutions March 2008 - 2013
Siemens, Power Generation February 2007 - March 2008
West Corporation May 2006 - April 2007
Vertex, Inc. November 2006 - January 2007
United States Air Force October 1985 - January 2006
Education
Community College of the Air Force
A.A., Nondestructive Inspection Technologies
Community College of the Air Force
A.A., Military Science & Technical Training
Veracity Technology Solutions March 2008 - 2013
Siemens, Power Generation February 2007 - March 2008
West Corporation May 2006 - April 2007
Vertex, Inc. November 2006 - January 2007
United States Air Force October 1985 - January 2006
Education
Community College of the Air Force
A.A., Nondestructive Inspection Technologies
Community College of the Air Force
A.A., Military Science & Technical Training
Megan Steele's West Corporation Experience June 2010 - June 2012
Job Marketing Manager at Baxter Auto
Industry Marketing and Advertising
Experience
Baxter Auto June 2012 - Present
West Corporation June 2010 - June 2012
Metropolitan Community College March 2009 - October 2009
MSI Systems Integrators September 2006 - March 2009
Skills
Corporate Communications, Project Management, Social Media, Social Media Marketing, Media Relations, Marketing Communications, Internal Communications, Email Marketing, Public Relations, Marketing
Education
Creighton University 2003 — 2007
Bachelor of Arts, Communication Studies
Baxter Auto June 2012 - Present
West Corporation June 2010 - June 2012
Metropolitan Community College March 2009 - October 2009
MSI Systems Integrators September 2006 - March 2009
Skills
Corporate Communications, Project Management, Social Media, Social Media Marketing, Media Relations, Marketing Communications, Internal Communications, Email Marketing, Public Relations, Marketing
Education
Creighton University 2003 — 2007
Bachelor of Arts, Communication Studies
Kim Brown Tuggle's West Corporation Experience August 2009 - May 2012
Job Supervisor ( rotation) at GEICO
Industry Insurance
Experience
GEICO December 2014 - Present
GEICO June 2014 - Present
GEICO January 2014 - Present
UnitedHealth Group January 2013 - January 2014
US Postal Service August 2009 - January 2013
West Corporation August 2009 - May 2012
T-Mobile August 2002 - July 2004
Skills
Customer Service, Data Entry, 10 Key, Microsoft Office, Outlook, Fax, Team Building, File Management, Microsoft Excel, Inventory Management, Process Improvement, Leadership, Training, Management, Customer Satisfaction
Education
Friends University 2005 — 2007
Bachelor, Business Administration, Management
Cowley College 1999 — 2005
Associate, Business Admin, Management
southeast high
southeast high
southeast high
GEICO December 2014 - Present
GEICO June 2014 - Present
GEICO January 2014 - Present
UnitedHealth Group January 2013 - January 2014
US Postal Service August 2009 - January 2013
West Corporation August 2009 - May 2012
T-Mobile August 2002 - July 2004
Skills
Customer Service, Data Entry, 10 Key, Microsoft Office, Outlook, Fax, Team Building, File Management, Microsoft Excel, Inventory Management, Process Improvement, Leadership, Training, Management, Customer Satisfaction
Education
Friends University 2005 — 2007
Bachelor, Business Administration, Management
Cowley College 1999 — 2005
Associate, Business Admin, Management
southeast high
southeast high
southeast high
Ashly Hamilton's West Corporation Experience November 2008 - February 2009
Job Relationship Manager at Microsoft
Industry Information Technology and Services
Experience
Microsoft June 2015 - Present
Microsoft July 2013 - June 2015
SEL May 2012 - January 2013
Washington State University August 2011 - May 2012
P.F. Chang's China Bistro February 2009 - November 2009
West Corporation November 2008 - February 2009
Hastings Entertainment May 2008 - November 2008
Baskin Robbins August 2007 - May 2008
Skills
Customer Service, Data Entry, Windows, Microsoft Office, Troubleshooting, Teamwork, Microsoft Excel, PowerPoint, Computer Hardware, SharePoint, Access, Excel, Microsoft Word, Project Management, Telephone Skills, Outlook, Word, SAP ERP, Microsoft SQL Server
Education
Washington State University 2010 — 2013
Bachelors of Arts in Business Administration, Management Information Systems
Columbia Basin College 2006 — 2008
Business Administration
Microsoft June 2015 - Present
Microsoft July 2013 - June 2015
SEL May 2012 - January 2013
Washington State University August 2011 - May 2012
P.F. Chang's China Bistro February 2009 - November 2009
West Corporation November 2008 - February 2009
Hastings Entertainment May 2008 - November 2008
Baskin Robbins August 2007 - May 2008
Skills
Customer Service, Data Entry, Windows, Microsoft Office, Troubleshooting, Teamwork, Microsoft Excel, PowerPoint, Computer Hardware, SharePoint, Access, Excel, Microsoft Word, Project Management, Telephone Skills, Outlook, Word, SAP ERP, Microsoft SQL Server
Education
Washington State University 2010 — 2013
Bachelors of Arts in Business Administration, Management Information Systems
Columbia Basin College 2006 — 2008
Business Administration
Lenora Vinckier Lenora Vinckier's West Corporation Experience October 2014 - March 2015
Job Brand and Marketing Consulting
Industry Marketing and Advertising
Experience
Self Employed -- Consulting April 2015 - Present
West Corporation October 2014 - March 2015
Omaha Steaks International August 2008 - September 2014
Emspace Group (communications strategy agency) August 2006 - August 2008
Mutual of Omaha Insurance Company 2001 - 2006
Artios (an e-connectivity company) 2000 - 2001
Ameritrade (online broker) 1998 - 2000
Skills
Email Marketing, Marketing Strategy, Direct Marketing, Advertising, Direct Mail, CRM, Marketing, Marketing Management, Online Advertising, Marketing Communications, Graphic Design, Copywriting, B2B Marketing, Creative Direction, Strategic Planning, Trade Shows, Account Management, Lead Generation, Team Building, Social Media Marketing, E-commerce, Online Marketing, Retail, Brand Development, Integrated Marketing, Social Media, Sales, Digital Marketing, Adobe Creative Suite, Public Relations, Web Analytics, WordPress, Budgets, Creative Strategy, Social Networking, B2B, Multi-channel Marketing
Education
Creighton University
BSBA, Marketing
Self Employed -- Consulting April 2015 - Present
West Corporation October 2014 - March 2015
Omaha Steaks International August 2008 - September 2014
Emspace Group (communications strategy agency) August 2006 - August 2008
Mutual of Omaha Insurance Company 2001 - 2006
Artios (an e-connectivity company) 2000 - 2001
Ameritrade (online broker) 1998 - 2000
Skills
Email Marketing, Marketing Strategy, Direct Marketing, Advertising, Direct Mail, CRM, Marketing, Marketing Management, Online Advertising, Marketing Communications, Graphic Design, Copywriting, B2B Marketing, Creative Direction, Strategic Planning, Trade Shows, Account Management, Lead Generation, Team Building, Social Media Marketing, E-commerce, Online Marketing, Retail, Brand Development, Integrated Marketing, Social Media, Sales, Digital Marketing, Adobe Creative Suite, Public Relations, Web Analytics, WordPress, Budgets, Creative Strategy, Social Networking, B2B, Multi-channel Marketing
Education
Creighton University
BSBA, Marketing
Dianne Wallace Dianne Wallace's West Corporation Experience June 2006 - March 2012
Job Douglas County IT Coordinator
Industry Computer Software
Experience
Douglas County, Nebraska April 2012 - Present
West Corporation June 2006 - March 2012
First Data Resources 1984 - 2005
Skills
Strategic Planning, SDLC, IT Management, Vendor Management, Software Project..., Business Analysis, Integration, Requirements Analysis, Process Improvement, Software Development, PMP, IT Strategy, Program Management, Microsoft SQL Server, Requirements Gathering, VoIP, Enterprise Architecture, Disaster Recovery, Telecommunications, Outsourcing, Data Center, Cloud Computing, Visio, Managed Services, Business Intelligence, SharePoint, Agile Methodologies, IVR
Education
Creighton University
MBA, MS IT Management
Douglas County, Nebraska April 2012 - Present
West Corporation June 2006 - March 2012
First Data Resources 1984 - 2005
Skills
Strategic Planning, SDLC, IT Management, Vendor Management, Software Project..., Business Analysis, Integration, Requirements Analysis, Process Improvement, Software Development, PMP, IT Strategy, Program Management, Microsoft SQL Server, Requirements Gathering, VoIP, Enterprise Architecture, Disaster Recovery, Telecommunications, Outsourcing, Data Center, Cloud Computing, Visio, Managed Services, Business Intelligence, SharePoint, Agile Methodologies, IVR
Education
Creighton University
MBA, MS IT Management
Shon Powers Shon Powers's West Corporation Experience January 2012 - Present
Job Facilities Safety Team Leader, West Corporation
Industry Facilities Services
Experience
West Corporation January 2012 - Present
USAF Reserve January 2008 - December 2010
US Air Force Reserve September 2003 - January 2008
USAF July 1994 - September 2003
USAF--Active Duty June 1990 - June 1994
USAF--Active Duty March 1986 - June 1990
USAF--Active Duty September 1984 - March 1986
Skills
Security, Training, Military, Air Force, Policy, Leadership, Security Clearance, Aircraft, Supervisory Skills, Program Management, Military Operations, Military Experience, Command, Government, Management, Team Leadership
Education
Community College of the Air Force 2004 — 2006
Associates, Education and Training Management
Community College of the Air Force 1991 — 1993
Associates, Security Administration
West Corporation January 2012 - Present
USAF Reserve January 2008 - December 2010
US Air Force Reserve September 2003 - January 2008
USAF July 1994 - September 2003
USAF--Active Duty June 1990 - June 1994
USAF--Active Duty March 1986 - June 1990
USAF--Active Duty September 1984 - March 1986
Skills
Security, Training, Military, Air Force, Policy, Leadership, Security Clearance, Aircraft, Supervisory Skills, Program Management, Military Operations, Military Experience, Command, Government, Management, Team Leadership
Education
Community College of the Air Force 2004 — 2006
Associates, Education and Training Management
Community College of the Air Force 1991 — 1993
Associates, Security Administration
Chikela Owens's West Corporation Experience June 2007 - March 2010
Job Billing Specialist at Ricoh Americas Corporation
Industry Consumer Services
Experience
Vacation Express November 2014 - Present
Ricoh Americas Corporation November 2013 - Present
Alluring Getaways & Events January 2011 - Present
Department of Community Affairs May 2012 - December 2012
American Home Shield May 2009 - March 2011
West Corporation June 2007 - March 2010
TeleTech August 2007 - April 2008
Chevron February 2006 - March 2007
Trade Secret Hair Salon November 2003 - July 2004
HomeInstead Senior Care July 2002 - October 2003
Skills
Microsoft Office, Customer Retention, Customer Satisfaction, Sales, Marketing, Microsoft Excel, Customer Service, Outlook, Leadership, Call Centers, Time Management, Management, Team Building, Data Entry, Accounting
Education
Troy State University 2007 — 2012
Pscyhology/Human Services
Columbus State University 2004 — 2006
Business
Vacation Express November 2014 - Present
Ricoh Americas Corporation November 2013 - Present
Alluring Getaways & Events January 2011 - Present
Department of Community Affairs May 2012 - December 2012
American Home Shield May 2009 - March 2011
West Corporation June 2007 - March 2010
TeleTech August 2007 - April 2008
Chevron February 2006 - March 2007
Trade Secret Hair Salon November 2003 - July 2004
HomeInstead Senior Care July 2002 - October 2003
Skills
Microsoft Office, Customer Retention, Customer Satisfaction, Sales, Marketing, Microsoft Excel, Customer Service, Outlook, Leadership, Call Centers, Time Management, Management, Team Building, Data Entry, Accounting
Education
Troy State University 2007 — 2012
Pscyhology/Human Services
Columbus State University 2004 — 2006
Business
Scott Rowden Scott Rowden's West Corporation Experience July 2000 - June 2001
Job Director of Customer Care at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable January 2014 - Present
Aegis Communications Group, LLC March 2003 - December 2013
QWEST COMMUNICATIONS CORP June 2001 - March 2003
West Corporation July 2000 - June 2001
Skills
Call Center, BPO, Workforce Management, Vendor Management, Customer Satisfaction, Performance Management, Operations Management, Contact Centers, Outsourcing, Customer Experience, Process Improvement, Customer Service, Team Management, Team Building, Management, Leadership, Call Center Development, Telecommunications, Strategy, Call Centers, Business Development, Employee Engagement, Service Delivery, Business Process..., Offshoring, CRM, Customer Retention, Budgets, New Business Development, Training
Education
Colorado Technical University 2007 — 2010
BS, Managment
Time Warner Cable January 2014 - Present
Aegis Communications Group, LLC March 2003 - December 2013
QWEST COMMUNICATIONS CORP June 2001 - March 2003
West Corporation July 2000 - June 2001
Skills
Call Center, BPO, Workforce Management, Vendor Management, Customer Satisfaction, Performance Management, Operations Management, Contact Centers, Outsourcing, Customer Experience, Process Improvement, Customer Service, Team Management, Team Building, Management, Leadership, Call Center Development, Telecommunications, Strategy, Call Centers, Business Development, Employee Engagement, Service Delivery, Business Process..., Offshoring, CRM, Customer Retention, Budgets, New Business Development, Training
Education
Colorado Technical University 2007 — 2010
BS, Managment
Saad Ainuddin Saad Ainuddin's West Corporation Experience July 2008 - August 2011
Job Technical Support Analyst at CSG International
Industry Information Technology and Services
Experience
CSG International May 2015 - June 2015
ACI Worldwide July 2011 - October 2014
West Corporation July 2008 - August 2011
West Corporation January 2001 - July 2008
West Corporation September 1999 - January 2001
Skills
WebSphere Application..., Oracle Applications, Requirements Analysis, Troubleshooting, Operating Systems, IVR, Virtualization, Linux, Unix, Call Centers, TCP/IP, Telecommunications, Telephony, Java, SQL, VoIP, System Administration, Integration, Networking, Technical Support, Switches, Routing, Data Center, Disaster Recovery, Cisco Technologies, Testing, Servers, Active Directory, Firewalls, VMware
Education
Creighton University 1996 — 1999
BSBA, Management Information Systems
CSG International May 2015 - June 2015
ACI Worldwide July 2011 - October 2014
West Corporation July 2008 - August 2011
West Corporation January 2001 - July 2008
West Corporation September 1999 - January 2001
Skills
WebSphere Application..., Oracle Applications, Requirements Analysis, Troubleshooting, Operating Systems, IVR, Virtualization, Linux, Unix, Call Centers, TCP/IP, Telecommunications, Telephony, Java, SQL, VoIP, System Administration, Integration, Networking, Technical Support, Switches, Routing, Data Center, Disaster Recovery, Cisco Technologies, Testing, Servers, Active Directory, Firewalls, VMware
Education
Creighton University 1996 — 1999
BSBA, Management Information Systems
Luanna D. Grimes Luanna D. Grimes's West Corporation Experience February 2003 - October 2005
Job Manager of Human Resources at JL Clark
Industry Packaging and Containers
Experience
JL Clark October 2012 - Present
Rocknel Fastener October 2010 - November 2012
The Home Depot May 2008 - April 2010
The Home Depot October 2005 - May 2008
West Corporation February 2003 - October 2005
Schiffmayer Plastics April 2002 - February 2003
Master Molded Products July 1998 - April 2002
Coffee Masters March 1997 - July 1998
Skills
Employee Relations, Performance Management, Talent Management, Employment Law, Affirmative Action, Benefits Administration, FMLA, Talent Acquisition, Team Building, Conflict Resolution, Succession Planning, Workers Compensation, Policy, Problem Solving, HRIS, Onboarding, Deferred Compensation, Personnel Management, Training, Hiring, Human Resources, Recruiting, Employee Benefits, New Hire Orientations, Organizational..., Employee Training, Management, Workforce Planning, Labor Relations, College Recruiting, Leadership, Payroll, Employee Engagement, HR Policies, Job Descriptions, Applicant Tracking..., Compensation & Benefit, Performance Appraisal, EEOC, Interviews, Job Fairs, Union Avoidance, EEO, Exit Interviews, HR Consulting, Internet Recruiting, Employee Handbooks, Career Development, Resume Writing, Job Analysis
Education
Webster University 2004 — 2006
M.A., Human Resources Development
Columbia College 1998 — 2001
B.A., Human Resources
JL Clark October 2012 - Present
Rocknel Fastener October 2010 - November 2012
The Home Depot May 2008 - April 2010
The Home Depot October 2005 - May 2008
West Corporation February 2003 - October 2005
Schiffmayer Plastics April 2002 - February 2003
Master Molded Products July 1998 - April 2002
Coffee Masters March 1997 - July 1998
Skills
Employee Relations, Performance Management, Talent Management, Employment Law, Affirmative Action, Benefits Administration, FMLA, Talent Acquisition, Team Building, Conflict Resolution, Succession Planning, Workers Compensation, Policy, Problem Solving, HRIS, Onboarding, Deferred Compensation, Personnel Management, Training, Hiring, Human Resources, Recruiting, Employee Benefits, New Hire Orientations, Organizational..., Employee Training, Management, Workforce Planning, Labor Relations, College Recruiting, Leadership, Payroll, Employee Engagement, HR Policies, Job Descriptions, Applicant Tracking..., Compensation & Benefit, Performance Appraisal, EEOC, Interviews, Job Fairs, Union Avoidance, EEO, Exit Interviews, HR Consulting, Internet Recruiting, Employee Handbooks, Career Development, Resume Writing, Job Analysis
Education
Webster University 2004 — 2006
M.A., Human Resources Development
Columbia College 1998 — 2001
B.A., Human Resources
Ike Igbokwe Ike Igbokwe's West Corporation Experience May 2010 - August 2012
Job Banwo & Igbokwe Law Firm
Industry Law Practice
Experience
Banwo & Igbokwe Law Firm May 2013 - Present
West Corporation May 2010 - August 2012
AT&T May 2009 - August 2012
PayPal May 2004 - March 2008
Skills
Telecommunications, Vendor Management, Call Centers, Customer Satisfaction, Service Delivery, Managed Services, Operations Management, Customer Experience, Customer Retention, Troubleshooting, Team Leadership, Management, Team Management, Criminal Law, Immigration Law, Personal Injury, Family Law, Moot Court, Client Counseling, Negotiation, Litigation, Constitutional Law, Creative Briefs, VoIP, Call Center
Education
Creighton University 2012 — 2015
Doctor of Law (JD), Criminal; Immigration; Personal Injury; and Marriage/Divorce
University of Nebraska at Omaha 2001 — 2006
Bachelor of Arts (B.A.), Economics
Mayflower
Banwo & Igbokwe Law Firm May 2013 - Present
West Corporation May 2010 - August 2012
AT&T May 2009 - August 2012
PayPal May 2004 - March 2008
Skills
Telecommunications, Vendor Management, Call Centers, Customer Satisfaction, Service Delivery, Managed Services, Operations Management, Customer Experience, Customer Retention, Troubleshooting, Team Leadership, Management, Team Management, Criminal Law, Immigration Law, Personal Injury, Family Law, Moot Court, Client Counseling, Negotiation, Litigation, Constitutional Law, Creative Briefs, VoIP, Call Center
Education
Creighton University 2012 — 2015
Doctor of Law (JD), Criminal; Immigration; Personal Injury; and Marriage/Divorce
University of Nebraska at Omaha 2001 — 2006
Bachelor of Arts (B.A.), Economics
Mayflower
Marcus Perez, MBA's West Corporation Experience June 2015 - Present
Job Director Human Resources at West Corporation
Industry Telecommunications
Experience
West Corporation June 2015 - Present
West Corporation July 2014 - June 2015
US Army September 2012 - May 2014
US Army October 2008 - September 2012
US Army August 2006 - October 2008
US Army September 2001 - August 2006
Skills
Leadership, Human Resources, Personnel Evaluation, Recruiting, Operational Planning, Training, Leadership Development, Staff Development, Personnel Management, Program Management, Security Clearance, Organizational..., Military, Army, Government Contracting, Contingency Planning, Active DoD Secret...
Education
Columbia Southern University 2011 — 2013
MBA, Public Administration
Columbia Southern University 2008 — 2011
BS, Business Admin-Management
Villanova University 2014 — 2014
Master Certificate, Organizational Leadership
Villanova University 2014 — 2014
Master Certificate, Human Resource Management
US Army School System
Leadership, CBRN, Administrative and Functional Courses
West Corporation June 2015 - Present
West Corporation July 2014 - June 2015
US Army September 2012 - May 2014
US Army October 2008 - September 2012
US Army August 2006 - October 2008
US Army September 2001 - August 2006
Skills
Leadership, Human Resources, Personnel Evaluation, Recruiting, Operational Planning, Training, Leadership Development, Staff Development, Personnel Management, Program Management, Security Clearance, Organizational..., Military, Army, Government Contracting, Contingency Planning, Active DoD Secret...
Education
Columbia Southern University 2011 — 2013
MBA, Public Administration
Columbia Southern University 2008 — 2011
BS, Business Admin-Management
Villanova University 2014 — 2014
Master Certificate, Organizational Leadership
Villanova University 2014 — 2014
Master Certificate, Human Resource Management
US Army School System
Leadership, CBRN, Administrative and Functional Courses
Steven Pleiss Steven Pleiss's West Corporation Experience August 2013 - Present
Job Financial Systems Analyst at West Corporation
Industry Information Services
Experience
West Corporation August 2013 - Present
Solutionary April 2012 - August 2013
CSG International March 1999 - December 2011
CSG International May 2000 - January 2005
CSG International March 1999 - May 2000
Telvent DTN January 1993 - February 1999
Skills
Customer Service, SQL, Troubleshooting, Sales Support, Managerial Experience, Data Analysis
Education
University of Nebraska at Omaha 1989 — 1992
Bachelor of Science, Management and Marketing
Creighton University 1987 — 1989
undergraduate studies
St Joseph High School 1983 — 1987
West Corporation August 2013 - Present
Solutionary April 2012 - August 2013
CSG International March 1999 - December 2011
CSG International May 2000 - January 2005
CSG International March 1999 - May 2000
Telvent DTN January 1993 - February 1999
Skills
Customer Service, SQL, Troubleshooting, Sales Support, Managerial Experience, Data Analysis
Education
University of Nebraska at Omaha 1989 — 1992
Bachelor of Science, Management and Marketing
Creighton University 1987 — 1989
undergraduate studies
St Joseph High School 1983 — 1987
Aaron Konen Aaron Konen's West Corporation Experience June 2013 - Present
Job Corporate Development and Planning at West Corporation
Industry Investment Banking
Experience
West Corporation June 2013 - Present
Corporate Ventures, Inc. April 2010 - May 2013
SMITH HAYES Financial Services May 2009 - April 2010
Education
Creighton University 2008 — 2010
Master's of Business Administration
Creighton University 2008 — 2010
Master's of Security Analysis and Portfolio Management
University of Nebraska-Lincoln 2002 — 2005
Bachelor's - Finance
CFA Charterholder
West Corporation June 2013 - Present
Corporate Ventures, Inc. April 2010 - May 2013
SMITH HAYES Financial Services May 2009 - April 2010
Education
Creighton University 2008 — 2010
Master's of Business Administration
Creighton University 2008 — 2010
Master's of Security Analysis and Portfolio Management
University of Nebraska-Lincoln 2002 — 2005
Bachelor's - Finance
CFA Charterholder
Cindy Tooher Cindy Tooher's West Corporation Experience March 2008 - Present
Job Director of Marketing at West Corporation
Industry Marketing and Advertising
Experience
West Corporation March 2008 - Present
West Interactive March 2008 - Present
ConAgra Foods November 2002 - February 2008
First Data Corporation November 1994 - November 2002
Education
Creighton University 1997 — 2000
MBA, Marketing
Creighton University 1988 — 1992
BSBA, Marketing
West Corporation March 2008 - Present
West Interactive March 2008 - Present
ConAgra Foods November 2002 - February 2008
First Data Corporation November 1994 - November 2002
Education
Creighton University 1997 — 2000
MBA, Marketing
Creighton University 1988 — 1992
BSBA, Marketing
Franny Goolsby Franny Goolsby's West Corporation Experience May 2008 - Present
Job Director of Sales
Industry Outsourcing/Offshoring
Experience
West Corporation May 2008 - Present
Omaha FC January 2004 - Present
Apria Healthcare August 2005 - May 2008
JCC January 2004 - August 2005
Creighton University 2004 - 2005
Skills
Marketing Strategy, Sales Management, B2B, Customer Relations, Healthcare, Customer Service, Sales, Selling, Strategic Planning, Solution Selling, Business Development, Sales Operations, Leadership, Management, Call Centers, New Business Development, Recruiting, Team Leadership, Account Management, Marketing, Telecommunications, Program Management, Salesforce.com, Customer Retention, Coaching, CRM, Direct Sales, Team Building
Education
Creighton University 2000 — 2004
BA, Psychology
Bellevue East 1997 — 2000
West Corporation May 2008 - Present
Omaha FC January 2004 - Present
Apria Healthcare August 2005 - May 2008
JCC January 2004 - August 2005
Creighton University 2004 - 2005
Skills
Marketing Strategy, Sales Management, B2B, Customer Relations, Healthcare, Customer Service, Sales, Selling, Strategic Planning, Solution Selling, Business Development, Sales Operations, Leadership, Management, Call Centers, New Business Development, Recruiting, Team Leadership, Account Management, Marketing, Telecommunications, Program Management, Salesforce.com, Customer Retention, Coaching, CRM, Direct Sales, Team Building
Education
Creighton University 2000 — 2004
BA, Psychology
Bellevue East 1997 — 2000
Douglas Krehbiel Douglas Krehbiel's West Corporation Experience February 2012 - August 2013
Job Chief Executive Officer at The Florence Miller Alliance
Industry Nonprofit Organization Management
Experience
The Florence Miller Alliance August 2013 - Present
West Corporation February 2012 - August 2013
FSI Nutrition, Inc. February 2010 - February 2012
Skills
Leadership, Program Management, Management, Strategy, Research
Education
University of Nebraska at Omaha 2006 — 2009
Master of Arts (MA), History
Creighton University 1998 — 2003
Bachelor's degree, Economics/Finance
The Florence Miller Alliance August 2013 - Present
West Corporation February 2012 - August 2013
FSI Nutrition, Inc. February 2010 - February 2012
Skills
Leadership, Program Management, Management, Strategy, Research
Education
University of Nebraska at Omaha 2006 — 2009
Master of Arts (MA), History
Creighton University 1998 — 2003
Bachelor's degree, Economics/Finance
Erica Marioneaux Erica Marioneaux's West Corporation Experience January 2001 - March 2005
Job Admin at Gulf Power Company
Industry Utilities
Experience
Gulf Power Company May 2008 - Present
Wayne Dalton Corp September 2005 - May 2008
West Corporation January 2001 - March 2005
Skills
Access, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Project Planning, Supervisory Skills, Analysis, Project Management, Customer Service, Outlook, Process Improvement, Budgets, Leadership, Human Resources, Recruiting, Management
Education
Columbia Southern University 2009 — 2011
Bachelor of Science (B.S.), Human Resources Management
Pensacola Junior College
Associate of Arts (A.A.), Business Administration and Management, General
Gulf Power Company May 2008 - Present
Wayne Dalton Corp September 2005 - May 2008
West Corporation January 2001 - March 2005
Skills
Access, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Project Planning, Supervisory Skills, Analysis, Project Management, Customer Service, Outlook, Process Improvement, Budgets, Leadership, Human Resources, Recruiting, Management
Education
Columbia Southern University 2009 — 2011
Bachelor of Science (B.S.), Human Resources Management
Pensacola Junior College
Associate of Arts (A.A.), Business Administration and Management, General
Billy Logwood Jr Billy Logwood Jr's West Corporation Experience September 2008 - March 2010
Job Teacher/coach
Industry Education Management
Experience
Harlandale ISD August 2014 - Present
International Logistics Group February 2011 - Present
IDS Engineering Group April 2010 - December 2012
West Corporation September 2008 - March 2010
United States Air Force September 2006 - December 2008
U.S. Air Force January 2001 - September 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Management, Customer Service, Budgets, Time Management, Human Resources, Administrative..., Aircraft, Security, Access, PowerPoint, Outlook, Process Improvement, Logistics, Logistics Management, Military Experience, Military Operations, Security Clearance, Team Leadership, Team Building, Training, Coaching, Critical Thinking
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.50
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Business management, 3.25
Community College of the Air Force 2001 — 2006
Associate degree, Logistics management
Harlandale ISD August 2014 - Present
International Logistics Group February 2011 - Present
IDS Engineering Group April 2010 - December 2012
West Corporation September 2008 - March 2010
United States Air Force September 2006 - December 2008
U.S. Air Force January 2001 - September 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Management, Customer Service, Budgets, Time Management, Human Resources, Administrative..., Aircraft, Security, Access, PowerPoint, Outlook, Process Improvement, Logistics, Logistics Management, Military Experience, Military Operations, Security Clearance, Team Leadership, Team Building, Training, Coaching, Critical Thinking
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.50
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Business management, 3.25
Community College of the Air Force 2001 — 2006
Associate degree, Logistics management
Amber MacDonald Amber MacDonald's West Corporation Experience May 2004 - July 2005
Job Entrepreneur & Marketing Professional
Industry Marketing and Advertising
Experience
Bling Apparel October 2011 - Present
Exclaim Events January 2008 - Present
Visible World November 2007 - January 2009
LiveOps, Inc. July 2005 - December 2007
West Corporation May 2004 - July 2005
Education
Creighton University 2000 — 2004
BSBA
Bling Apparel October 2011 - Present
Exclaim Events January 2008 - Present
Visible World November 2007 - January 2009
LiveOps, Inc. July 2005 - December 2007
West Corporation May 2004 - July 2005
Education
Creighton University 2000 — 2004
BSBA
Johnny Medina Johnny Medina's West Corporation Experience July 2007 - December 2007
Job Associate, Legal Shield
Industry Legal Services
Experience
Advantage Rent a Car January 2008 - Present
West Corporation July 2007 - December 2007
Cendant Travel June 1997 - September 1998
USAA Group April 1986 - October 1991
Education
Community College of Aurora 1995 — 1996
NA, General
Burbank High School 1979 — 1983
HS Diploma, General Studies
Advantage Rent a Car January 2008 - Present
West Corporation July 2007 - December 2007
Cendant Travel June 1997 - September 1998
USAA Group April 1986 - October 1991
Education
Community College of Aurora 1995 — 1996
NA, General
Burbank High School 1979 — 1983
HS Diploma, General Studies
Ross Agre's West Corporation Experience June 2008 - April 2012
Job Chief Legal Officer, Head of Compliance and Secretary at AvidXchange, Inc.
Industry Financial Services
Experience
AvidXchange, Inc. April 2015 - Present
Mercury Payment Systems April 2012 - March 2015
West Corporation June 2008 - April 2012
SOS Outreach October 2001 - November 2008
Remonov Capital, Inc. May 2006 - June 2008
Booth Creek Ski Holdings, Inc. September 2001 - April 2006
Milbank, Tweed, Hadley & McCloy LLP October 1994 - August 2001
Skills
Corporate Governance, Intellectual Property, Corporate Finance, Project Finance, Real Estate, Outsourcing, Contract Negotiation, Mergers, Mergers & Acquisitions, Corporate Law, Arbitration, Legal Writing, Litigation, Bankruptcy, Commercial Litigation, Legal Research, Licensing, Negotiation, Venture Capital, Strategy, Employment Law, Private Equity, Legal Advice, Due Diligence, Securities Regulation, Software Licensing, Risk Management, Privacy Law, Joint Ventures, Cross-border..., International Law, Capital Markets, Litigation Management, Trade Secrets, Dispute Resolution, Securities, Legal Compliance, Data Privacy, M&A experience, Copyright Law, Competition Law, Legal Assistance, Mediation, Patents, Appeals, Patent Litigation, Litigation Support, Acquisitions, Cyberlaw, Entertainment Law
Education
Columbia University School of Law 1991 — 1994
Juris Doctor (JD), Law
Dartmouth College 1986 — 1990
BA, International Relations
AvidXchange, Inc. April 2015 - Present
Mercury Payment Systems April 2012 - March 2015
West Corporation June 2008 - April 2012
SOS Outreach October 2001 - November 2008
Remonov Capital, Inc. May 2006 - June 2008
Booth Creek Ski Holdings, Inc. September 2001 - April 2006
Milbank, Tweed, Hadley & McCloy LLP October 1994 - August 2001
Skills
Corporate Governance, Intellectual Property, Corporate Finance, Project Finance, Real Estate, Outsourcing, Contract Negotiation, Mergers, Mergers & Acquisitions, Corporate Law, Arbitration, Legal Writing, Litigation, Bankruptcy, Commercial Litigation, Legal Research, Licensing, Negotiation, Venture Capital, Strategy, Employment Law, Private Equity, Legal Advice, Due Diligence, Securities Regulation, Software Licensing, Risk Management, Privacy Law, Joint Ventures, Cross-border..., International Law, Capital Markets, Litigation Management, Trade Secrets, Dispute Resolution, Securities, Legal Compliance, Data Privacy, M&A experience, Copyright Law, Competition Law, Legal Assistance, Mediation, Patents, Appeals, Patent Litigation, Litigation Support, Acquisitions, Cyberlaw, Entertainment Law
Education
Columbia University School of Law 1991 — 1994
Juris Doctor (JD), Law
Dartmouth College 1986 — 1990
BA, International Relations
Steven Kirby Steven Kirby's West Corporation Experience July 2014 - Present
Job Safety / Customer Service
Industry Logistics and Supply Chain
Experience
West Corporation July 2014 - Present
L.L.Bean August 2013 - February 2014
Werner Enterprises May 2013 - July 2013
FFE Transportation Services May 2004 - August 2012
Methodist Health System August 2003 - May 2004
Deep South May 1996 - May 2002
FFE Transportation Services August 1995 - May 1996
Zero Motor Lines January 1991 - October 1995
US Air Force March 1982 - December 1989
Skills
Industrial Safety, Trucking, Fleet Management, Transportation, Freight, Warehousing, DOT regulations, Truckload, Transportation..., LTL, Flatbed, Dispatching, Container, Risk Assessment, Logistics Management, Shipping, Logistics, DOT Compliance, 3PL, Forklift Operator, Supply Chain, Driver Retention, CSA 2010, Management, Warehouse Management, FMCSR, Hazardous Materials, Reefer, Safety Management..., FTL, Operations Management, Route Planning, Distribution Center..., Air Freight, CDL, CDL Class A, Driver Training, Tape Management, Department of..., Reverse Logistics, Supervisory Skills, Ocean, Truck, Truck Driving, Defensive Driving, International Logistics, Fleet Operations, Rail, Safety Training, Freight Transportation
Education
Kaplan College-San Antonio 2014 — 2014
General Lines-Life,Accident and Health, Insurance Agent
University of North Texas 2005 — 2009
Certified Safety Professional, Director
United States Department of Transportation-Motor Carrier Safety Management 2007 — 2008
Master Certified, Compliance
Homeland Security/Highway Watch 2005 — 2008
Certified Instructor, National Security Policy Studies
Texas Department of Insurance 1996 — 1997
Certified Loss Control Representative, Security and Loss Prevention Services
Texas Workers Compensation Commission 1995 — 1996
Certified Field Safety Representative, Security and Loss Prevention Services
Community College of the Air Force 1985 — 1989
Associate's degree, Communications
United States of the Air Force 1981 — 1989
Certified Enlisted Forward Air Controller, Communication, General
West Corporation July 2014 - Present
L.L.Bean August 2013 - February 2014
Werner Enterprises May 2013 - July 2013
FFE Transportation Services May 2004 - August 2012
Methodist Health System August 2003 - May 2004
Deep South May 1996 - May 2002
FFE Transportation Services August 1995 - May 1996
Zero Motor Lines January 1991 - October 1995
US Air Force March 1982 - December 1989
Skills
Industrial Safety, Trucking, Fleet Management, Transportation, Freight, Warehousing, DOT regulations, Truckload, Transportation..., LTL, Flatbed, Dispatching, Container, Risk Assessment, Logistics Management, Shipping, Logistics, DOT Compliance, 3PL, Forklift Operator, Supply Chain, Driver Retention, CSA 2010, Management, Warehouse Management, FMCSR, Hazardous Materials, Reefer, Safety Management..., FTL, Operations Management, Route Planning, Distribution Center..., Air Freight, CDL, CDL Class A, Driver Training, Tape Management, Department of..., Reverse Logistics, Supervisory Skills, Ocean, Truck, Truck Driving, Defensive Driving, International Logistics, Fleet Operations, Rail, Safety Training, Freight Transportation
Education
Kaplan College-San Antonio 2014 — 2014
General Lines-Life,Accident and Health, Insurance Agent
University of North Texas 2005 — 2009
Certified Safety Professional, Director
United States Department of Transportation-Motor Carrier Safety Management 2007 — 2008
Master Certified, Compliance
Homeland Security/Highway Watch 2005 — 2008
Certified Instructor, National Security Policy Studies
Texas Department of Insurance 1996 — 1997
Certified Loss Control Representative, Security and Loss Prevention Services
Texas Workers Compensation Commission 1995 — 1996
Certified Field Safety Representative, Security and Loss Prevention Services
Community College of the Air Force 1985 — 1989
Associate's degree, Communications
United States of the Air Force 1981 — 1989
Certified Enlisted Forward Air Controller, Communication, General
Michelle Denton's West Corporation Experience February 2013 - December 2013
Job Bilingual Sales Professional
Industry Consumer Services
Experience
DriveTime July 2015 - Present
Enterprise Rent-A-Car December 2013 - June 2015
West Corporation February 2013 - December 2013
Eastbay, Inc. June 2012 - February 2013
Hydro-Air Technologies September 2012 - December 2012
UnitedHealthcare November 2010 - April 2012
Clarity Care, Inc. September 2010 - November 2010
Fond du Lac County Healthcare Center April 2009 - May 2010
Skills
Spanish-English, Customer Service, Customer Satisfaction, Health Insurance, Microsoft Office, Training, Leadership, Employee Training, Social Media Marketing, Spreadsheets, Typing, Fraud Detection, Internal Communications, Multi Tasking, Internet Explorer, Mathematics, People-oriented, Problem Solving, Creative Writing, Marketing, Sales, Sales Management, Time Management, Customer Retention, Microsoft Excel, Cold Calling, Management, Account Management, Team Building, Employee Benefits
Education
University of Wisconsin-Oshkosh 2008 — 2010
BA, Spanish
Universidad de Salamanca 2009 — 2009
Program Completion, Intensive Spanish
Concordia University-Wisconsin 2007 — 2008
N/A, Undecided
Campbellsport High School 2002 — 2006
High School Diploma, N/A
DriveTime July 2015 - Present
Enterprise Rent-A-Car December 2013 - June 2015
West Corporation February 2013 - December 2013
Eastbay, Inc. June 2012 - February 2013
Hydro-Air Technologies September 2012 - December 2012
UnitedHealthcare November 2010 - April 2012
Clarity Care, Inc. September 2010 - November 2010
Fond du Lac County Healthcare Center April 2009 - May 2010
Skills
Spanish-English, Customer Service, Customer Satisfaction, Health Insurance, Microsoft Office, Training, Leadership, Employee Training, Social Media Marketing, Spreadsheets, Typing, Fraud Detection, Internal Communications, Multi Tasking, Internet Explorer, Mathematics, People-oriented, Problem Solving, Creative Writing, Marketing, Sales, Sales Management, Time Management, Customer Retention, Microsoft Excel, Cold Calling, Management, Account Management, Team Building, Employee Benefits
Education
University of Wisconsin-Oshkosh 2008 — 2010
BA, Spanish
Universidad de Salamanca 2009 — 2009
Program Completion, Intensive Spanish
Concordia University-Wisconsin 2007 — 2008
N/A, Undecided
Campbellsport High School 2002 — 2006
High School Diploma, N/A
Bill Rance Bill Rance's West Corporation Experience January 2005 - July 2005
Job Director / Owner at Bricks 4 Kidz
Industry Computer Hardware
Experience
Bricks 4 Kidz June 2011 - Present
MSI SYSTEM INTEGRATORS March 2008 - March 2010
Mass Mutual Financial Group July 2005 - December 2007
West Corporation January 2005 - July 2005
First Data International July 2003 - December 2004
First Data Corporation January 2000 - December 2004
First Data Corporation August 1998 - February 2000
First Data Corporation October 1994 - December 1999
Skills
Customer Service, Account Management, Training, Strategic Planning, Business Analysis, Project Management, Financial Services, Process Improvement, Team Leadership, Program Management, Management, Leadership, Microsoft Word, Analysis
Education
Creighton University 1984 — 1988
Bachelor of Science, Finance
Bricks 4 Kidz June 2011 - Present
MSI SYSTEM INTEGRATORS March 2008 - March 2010
Mass Mutual Financial Group July 2005 - December 2007
West Corporation January 2005 - July 2005
First Data International July 2003 - December 2004
First Data Corporation January 2000 - December 2004
First Data Corporation August 1998 - February 2000
First Data Corporation October 1994 - December 1999
Skills
Customer Service, Account Management, Training, Strategic Planning, Business Analysis, Project Management, Financial Services, Process Improvement, Team Leadership, Program Management, Management, Leadership, Microsoft Word, Analysis
Education
Creighton University 1984 — 1988
Bachelor of Science, Finance
Vince Rensel Vince Rensel's West Corporation Experience July 2003 - August 2006
Job Caricaturist and cartoonist
Industry Graphic Design
Experience
Stanton Arts February 2012 - March 2012
Goofy Faces 2011 - 2011
Kaman's Art Shoppes May 2007 - August 2008
Country Fair, Inc August 2004 - August 2006
West Corporation July 2003 - August 2006
Education
Columbus College of Art & Design 2005 — 2009
BFA, Illustration
Stanton Arts February 2012 - March 2012
Goofy Faces 2011 - 2011
Kaman's Art Shoppes May 2007 - August 2008
Country Fair, Inc August 2004 - August 2006
West Corporation July 2003 - August 2006
Education
Columbus College of Art & Design 2005 — 2009
BFA, Illustration
Monique Rodgers Monique Rodgers's West Corporation Experience August 2011 - February 2012
Job Receptionist at Performance AutoMall
Industry Marketing and Advertising
Experience
Performance Auto Mall August 2015 - Present
Performance BMW July 2015 - Present
Organo Gold December 2012 - December 2013
Blue Cross and Blue Shield Association February 2012 - October 2013
West Corporation August 2011 - February 2012
MicahTek May 2011 - August 2011
Union Public Schools February 2011 - June 2011
LifeChurch.Tv July 2010 - December 2010
AT&T Mobility July 2010 - December 2010
Cumberland County Schools April 2010 - July 2010
Skills
Microsoft Office, Strategic Planning, Customer Service, Teaching, Data Entry, Excel, Customer Relations, PowerPoint, Public Speaking, Leadership, Microsoft Excel, Leadership Development, Coaching, Access, Event Planning, Team Building, Social Networking, Fundraising, Event Management, Editing, Community Outreach, Healthcare, Change Management, Microsoft Word, Management, Windows, Analysis, Outlook, Facebook, Entrepreneurship, Social Media Marketing, Team Leadership, Marketing, Organizational..., Research, Project Planning, Data Analysis, Social Media, Project Management, Teamwork, Budgets, Policy, Nonprofits, Program Management, System Administration, Sales, Training, Customer Satisfaction, Public Relations, Time Management
Education
Grand Canyon University 2015 — 2019
Doctor of Education (Ed.D.), Organizational Leadership and Education, Doctoral Candidate
Colorado Technical University 2012 — 2015
Doctorate in Management, Global Leadership
Colorado Technical University 2010 — 2012
MSM, Masters in Science
University of Phoenix 2009 — 2010
M.B.A, Finance, General
Oral Roberts University 2003 — 2009
B.A, International Community Development
Oral Roberts University 2003 — 2009
B.A, International Community Development
Performance Auto Mall August 2015 - Present
Performance BMW July 2015 - Present
Organo Gold December 2012 - December 2013
Blue Cross and Blue Shield Association February 2012 - October 2013
West Corporation August 2011 - February 2012
MicahTek May 2011 - August 2011
Union Public Schools February 2011 - June 2011
LifeChurch.Tv July 2010 - December 2010
AT&T Mobility July 2010 - December 2010
Cumberland County Schools April 2010 - July 2010
Skills
Microsoft Office, Strategic Planning, Customer Service, Teaching, Data Entry, Excel, Customer Relations, PowerPoint, Public Speaking, Leadership, Microsoft Excel, Leadership Development, Coaching, Access, Event Planning, Team Building, Social Networking, Fundraising, Event Management, Editing, Community Outreach, Healthcare, Change Management, Microsoft Word, Management, Windows, Analysis, Outlook, Facebook, Entrepreneurship, Social Media Marketing, Team Leadership, Marketing, Organizational..., Research, Project Planning, Data Analysis, Social Media, Project Management, Teamwork, Budgets, Policy, Nonprofits, Program Management, System Administration, Sales, Training, Customer Satisfaction, Public Relations, Time Management
Education
Grand Canyon University 2015 — 2019
Doctor of Education (Ed.D.), Organizational Leadership and Education, Doctoral Candidate
Colorado Technical University 2012 — 2015
Doctorate in Management, Global Leadership
Colorado Technical University 2010 — 2012
MSM, Masters in Science
University of Phoenix 2009 — 2010
M.B.A, Finance, General
Oral Roberts University 2003 — 2009
B.A, International Community Development
Oral Roberts University 2003 — 2009
B.A, International Community Development
Patience Holloway's West Corporation Experience May 2009 - July 2010
Job Home Economist
Industry Individual & Family Services
Experience
National Alamo September 2014 - Present
Self-employed February 2011 - Present
DIRECTV July 2010 - February 2011
West Corporation May 2009 - July 2010
New Song School of Music September 2008 - April 2009
Target October 2007 - April 2009
CVS Caremark Corporation September 2006 - October 2007
Skills
Cooking, Community Outreach, Event Planning, Research, Food, Nonprofits, Customer Service, Teaching, Recipes, Editing, Microsoft Office, Event Management, Training, Sales, Time Management, Microsoft Excel, PowerPoint, Public Speaking
Education
Langston University 2003 — 2006
Bachelor of Science (BS), Accounting
Columbia Southern University
Working on a Bachelor of Business Administration (BBA), Business Administration and Management, General
National Alamo September 2014 - Present
Self-employed February 2011 - Present
DIRECTV July 2010 - February 2011
West Corporation May 2009 - July 2010
New Song School of Music September 2008 - April 2009
Target October 2007 - April 2009
CVS Caremark Corporation September 2006 - October 2007
Skills
Cooking, Community Outreach, Event Planning, Research, Food, Nonprofits, Customer Service, Teaching, Recipes, Editing, Microsoft Office, Event Management, Training, Sales, Time Management, Microsoft Excel, PowerPoint, Public Speaking
Education
Langston University 2003 — 2006
Bachelor of Science (BS), Accounting
Columbia Southern University
Working on a Bachelor of Business Administration (BBA), Business Administration and Management, General
Steven C. Watkins, CHAA's West Corporation Experience June 2013 - January 2014
Job Admission Access Coordinator at INTEGRIS Health
Industry Hospital & Health Care
Experience
INTEGRIS Health October 2013 - Present
West Corporation June 2013 - January 2014
Langston University January 2013 - June 2013
Oklahoma City County Health Department January 2013 - June 2013
Skills
Microsoft Office, Public Speaking, Customer Service, Research, Social Media, Teamwork, Event Planning, Nutrition, Time Management, Healthcare, Leadership, Data Entry, Outlook, Customer Satisfaction, Leadership Development, Community Outreach, Fundraising, Hospitals, Critical Thinking, Nonprofits, Event Management, Access, Administration, HIPAA, Medicare, Medicaid, Insurance, PowerPoint, Analysis, Medical Terminology, Team Building, Policy
Education
Concordia University-Portland 2015 — 2016
Master of Business Administration (M.B.A.), International Business
Langston University 2007 — 2012
Bachelor of Science (B.Sc.), Health/Health Care Administration/Management
INTEGRIS Health October 2013 - Present
West Corporation June 2013 - January 2014
Langston University January 2013 - June 2013
Oklahoma City County Health Department January 2013 - June 2013
Skills
Microsoft Office, Public Speaking, Customer Service, Research, Social Media, Teamwork, Event Planning, Nutrition, Time Management, Healthcare, Leadership, Data Entry, Outlook, Customer Satisfaction, Leadership Development, Community Outreach, Fundraising, Hospitals, Critical Thinking, Nonprofits, Event Management, Access, Administration, HIPAA, Medicare, Medicaid, Insurance, PowerPoint, Analysis, Medical Terminology, Team Building, Policy
Education
Concordia University-Portland 2015 — 2016
Master of Business Administration (M.B.A.), International Business
Langston University 2007 — 2012
Bachelor of Science (B.Sc.), Health/Health Care Administration/Management
Morgan Ryan Morgan Ryan's West Corporation Experience June 2013 - December 2013
Job Editor at Flywheel
Industry Online Media
Experience
Flywheel October 2014 - Present
Creighton University May 2012 - February 2015
West Corporation June 2013 - December 2013
Skills
Graphic Design, Social Media, Adobe Creative Suite, Advertising, Marketing, Blogging, Writing, Programming, Web Design, Communication, Volunteering, Media, Leadership, Public Relations, Editing
Education
Creighton University 2011 — 2015
Bachelor of Arts (B.A.), Graphic Design and Media; Computer Science and Informatics; Advertising; Public Relations, Junior
Flywheel October 2014 - Present
Creighton University May 2012 - February 2015
West Corporation June 2013 - December 2013
Skills
Graphic Design, Social Media, Adobe Creative Suite, Advertising, Marketing, Blogging, Writing, Programming, Web Design, Communication, Volunteering, Media, Leadership, Public Relations, Editing
Education
Creighton University 2011 — 2015
Bachelor of Arts (B.A.), Graphic Design and Media; Computer Science and Informatics; Advertising; Public Relations, Junior
Ramiro Gonzalez, CSM's West Corporation Experience January 2006 - July 2009
Job IT Scrum Master at Aon Hewitt
Industry Information Technology and Services
Experience
Aon Hewitt June 2015 - Present
Allstate January 2015 - May 2015
VW Credit, Inc. March 2014 - January 2015
Grainger August 2013 - January 2014
CORPTAX, Inc. February 2013 - August 2013
Redbox June 2011 - February 2013
JPMorgan Chase November 2010 - January 2011
Physicians Interactive Inc April 2010 - May 2010
West Corporation January 2006 - July 2009
CenterPost Communications January 2006 - December 2007
Skills
Visio, Documentation, Microsoft Office, Airports, Web Design, Software Documentation, SDLC, Project Management, Project Planning, VSTS, Scrum, PMP, Program Management, Agile Methodologies, Cross-functional Team..., Software Development, SQL, Testing, Quality Assurance, SharePoint, Business Analysis, Management, MS Project, Vendor Management
Education
DeVry University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Technical Management
Columbia College Chicago 1991 — 1993
Aon Hewitt June 2015 - Present
Allstate January 2015 - May 2015
VW Credit, Inc. March 2014 - January 2015
Grainger August 2013 - January 2014
CORPTAX, Inc. February 2013 - August 2013
Redbox June 2011 - February 2013
JPMorgan Chase November 2010 - January 2011
Physicians Interactive Inc April 2010 - May 2010
West Corporation January 2006 - July 2009
CenterPost Communications January 2006 - December 2007
Skills
Visio, Documentation, Microsoft Office, Airports, Web Design, Software Documentation, SDLC, Project Management, Project Planning, VSTS, Scrum, PMP, Program Management, Agile Methodologies, Cross-functional Team..., Software Development, SQL, Testing, Quality Assurance, SharePoint, Business Analysis, Management, MS Project, Vendor Management
Education
DeVry University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Technical Management
Columbia College Chicago 1991 — 1993
Lynn Pockat's West Corporation Experience January 2001 - December 2014
Job Director of Sales and Marketing
Industry Marketing and Advertising
Experience
Social Explosion Media February 2015 - Present
West Corporation January 2001 - December 2014
Better Business Bureau December 2012 - June 2014
Jones Publishing Inc July 2010 - July 2012
Phone Directories Company July 2008 - July 2010
Fanfare Media Works January 2006 - February 2008
Converting Inc April 2005 - January 2006
West Corporation Revenue Generation February 2001 - April 2005
Skills
Online Advertising, Marketing, New Business Development, Advertising, Digital Media, Sales Presentations, Sales Promotion, Selling, Magazines, Social Media Marketing, Sales, Consultative Selling, B2B, Sales Process, Increasing Revenue, Sales Management, Increasing Sales, Trade Shows, Cold Calling, Social Networking, Account Management, Marketing Strategy, Email Marketing, Online Marketing, Marketing Communications, Brand Development, Marketing Management, Digital Marketing, Sales Operations, Business Travel
Education
Concordia University-Wisconsin 2014 — 2016
Master of Business Administration (MBA), Marketing
Concordia University 2008 — 2010
Bachelor of Arts, Business Management
CIS
Associates Degree, Applied Science
Tigerton High School 1989 — 1992
Associates Degree; Bachelor of Arts Degree, Applied Science (CIS); Business Management
Social Explosion Media February 2015 - Present
West Corporation January 2001 - December 2014
Better Business Bureau December 2012 - June 2014
Jones Publishing Inc July 2010 - July 2012
Phone Directories Company July 2008 - July 2010
Fanfare Media Works January 2006 - February 2008
Converting Inc April 2005 - January 2006
West Corporation Revenue Generation February 2001 - April 2005
Skills
Online Advertising, Marketing, New Business Development, Advertising, Digital Media, Sales Presentations, Sales Promotion, Selling, Magazines, Social Media Marketing, Sales, Consultative Selling, B2B, Sales Process, Increasing Revenue, Sales Management, Increasing Sales, Trade Shows, Cold Calling, Social Networking, Account Management, Marketing Strategy, Email Marketing, Online Marketing, Marketing Communications, Brand Development, Marketing Management, Digital Marketing, Sales Operations, Business Travel
Education
Concordia University-Wisconsin 2014 — 2016
Master of Business Administration (MBA), Marketing
Concordia University 2008 — 2010
Bachelor of Arts, Business Management
CIS
Associates Degree, Applied Science
Tigerton High School 1989 — 1992
Associates Degree; Bachelor of Arts Degree, Applied Science (CIS); Business Management
Kayla Bonzo's West Corporation Experience November 2013 - February 2014
Job Nationally Registered Certified Phlebotomy Technician
Industry Medical Practice
Experience
Mount Carmel Health System October 2014 - Present
Central Ohio Primary Care September 2014 - December 2014
ATC Healthcare February 2014 - September 2014
West Corporation November 2013 - February 2014
RadioShack October 2012 - May 2013
Skills
Customer Satisfaction, Inventory Management, Leadership, Microsoft Office, Communication, Fundraising, Organizational..., Phone Etiquette, Emergency Services, Creative Problem Solving, Front Office, POS, Research, Critical Thinking, Customer Support, Capillary Puncture, Time Management, Data Entry, Medical Terminology, Employee Training, HIPAA, Phlebotomy, Customer Service, Training, Strategic Planning
Education
ETI Technical College 2013 — 2013
Nationally Registered Certified Phlebotomy Tech., Phlebotomy Technician/Phlebotomist, A
Columbus State 2013 — 2015
Persuing Associate of Science, Medicine
Penn State University 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Letters, Arts, and Sciences
Mount Carmel Health System October 2014 - Present
Central Ohio Primary Care September 2014 - December 2014
ATC Healthcare February 2014 - September 2014
West Corporation November 2013 - February 2014
RadioShack October 2012 - May 2013
Skills
Customer Satisfaction, Inventory Management, Leadership, Microsoft Office, Communication, Fundraising, Organizational..., Phone Etiquette, Emergency Services, Creative Problem Solving, Front Office, POS, Research, Critical Thinking, Customer Support, Capillary Puncture, Time Management, Data Entry, Medical Terminology, Employee Training, HIPAA, Phlebotomy, Customer Service, Training, Strategic Planning
Education
ETI Technical College 2013 — 2013
Nationally Registered Certified Phlebotomy Tech., Phlebotomy Technician/Phlebotomist, A
Columbus State 2013 — 2015
Persuing Associate of Science, Medicine
Penn State University 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Letters, Arts, and Sciences
Tanya McKnight Tanya McKnight's West Corporation Experience November 2005 - October 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc. 2012 - 2015
West Corporation November 2005 - October 2012
CE Services April 2000 - September 2005
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Typing
Education
Cowley College 2005 — 2006
Associate’s Degree, Office Management and Supervision
Cowley College 1997 — 1999
Associate’s Degree, Accounting and Finance
Sykes Enterprises, Inc. 2012 - 2015
West Corporation November 2005 - October 2012
CE Services April 2000 - September 2005
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Typing
Education
Cowley College 2005 — 2006
Associate’s Degree, Office Management and Supervision
Cowley College 1997 — 1999
Associate’s Degree, Accounting and Finance
Richard Hacker Richard Hacker's West Corporation Experience March 2014 - May 2014
Job Detention Assistant at Escambia County Corrections
Industry Security and Investigations
Experience
Escambia County Corrections May 2014 - Present
West Corporation March 2014 - May 2014
Yale Enforcement Services May 2010 - February 2014
Securitas Security Services March 2010 - May 2010
Jacobs Technology December 2004 - November 2008
Lockheed Martin July 2004 - December 2004
General Dynamics August 2000 - July 2004
United States Air Force July 1980 - August 2000
Education
Colorado Technical University 2012 — 2012
Associates, General Studies, 3.79
Escambia County Corrections May 2014 - Present
West Corporation March 2014 - May 2014
Yale Enforcement Services May 2010 - February 2014
Securitas Security Services March 2010 - May 2010
Jacobs Technology December 2004 - November 2008
Lockheed Martin July 2004 - December 2004
General Dynamics August 2000 - July 2004
United States Air Force July 1980 - August 2000
Education
Colorado Technical University 2012 — 2012
Associates, General Studies, 3.79
Ashwin Chandran Ashwin Chandran's West Corporation Experience September 2011 - February 2014
Job Sr. Software Engineer at Schneider Electric
Industry Oil & Energy
Experience
Schneider Electric 2014 - Present
West Corporation September 2011 - February 2014
Essential Products June 2004 - September 2011
Skills
SQL, Unix, C#, ASP.NET, ASP.NET MVC, WCF Services, Web API, JavaScript, jQuery, Knockout JS, ASP.NET AJAX, SSIS, Application Architecture, WPF, XAML, MVVM, Dependency Injection, IoC, TFS, Build Automation, PHP, Design Patterns, Requirements Analysis, SDLC
Education
Creighton University 2001 — 2003
Master's degree, Information Technology Management
Mumbai University 1996 — 1999
Bachelor's degree, Commerce
Schneider Electric 2014 - Present
West Corporation September 2011 - February 2014
Essential Products June 2004 - September 2011
Skills
SQL, Unix, C#, ASP.NET, ASP.NET MVC, WCF Services, Web API, JavaScript, jQuery, Knockout JS, ASP.NET AJAX, SSIS, Application Architecture, WPF, XAML, MVVM, Dependency Injection, IoC, TFS, Build Automation, PHP, Design Patterns, Requirements Analysis, SDLC
Education
Creighton University 2001 — 2003
Master's degree, Information Technology Management
Mumbai University 1996 — 1999
Bachelor's degree, Commerce
Brandon Odom's West Corporation Experience June 2008 - April 2012
Job Systems & Technology Administrator at Christ the King Church/School
Industry Information Technology and Services
Experience
Christ the King Church and School April 2014 - Present
Beautiful Savior Lutheran Church June 2002 - Present
Omaha Public Schools April 2012 - April 2014
West Corporation June 2008 - April 2012
Shirley's Diner June 2002 - May 2008
Skills
Windows XP Professional, Windows 7, Windows Server 2008, Mac OS X, Microsoft Office, Cisco Call Manager, Nortel PBX, Meridian Mail, C++, Visual Basic, Qbasic, SQL, SQL Server, PHP, SCCM, Active Directory, SharePoint, HTML, Altiris Deployment..., Nortel, Windows Server, Microsoft SQL Server, Computer Hardware, Troubleshooting, Christian Apologetics, Operating Systems, Network Administration, Servers, Technical Support, TCP/IP, Networking, XP, System Administration, Help Desk Support, Windows XP, OS X
Education
Concordia University, Nebraska 2004 — 2008
B.A., Computer Science, emphasis in Theology
Christ the King Church and School April 2014 - Present
Beautiful Savior Lutheran Church June 2002 - Present
Omaha Public Schools April 2012 - April 2014
West Corporation June 2008 - April 2012
Shirley's Diner June 2002 - May 2008
Skills
Windows XP Professional, Windows 7, Windows Server 2008, Mac OS X, Microsoft Office, Cisco Call Manager, Nortel PBX, Meridian Mail, C++, Visual Basic, Qbasic, SQL, SQL Server, PHP, SCCM, Active Directory, SharePoint, HTML, Altiris Deployment..., Nortel, Windows Server, Microsoft SQL Server, Computer Hardware, Troubleshooting, Christian Apologetics, Operating Systems, Network Administration, Servers, Technical Support, TCP/IP, Networking, XP, System Administration, Help Desk Support, Windows XP, OS X
Education
Concordia University, Nebraska 2004 — 2008
B.A., Computer Science, emphasis in Theology
Brandon Lambert Brandon Lambert's West Corporation Experience November 2004 - October 2005
Job Owner/Founder at NXTLVL Comics & Entertainment
Industry Financial Services
Experience
KPR1 November 2014 - Present
Sacramento County June 2012 - Present
Wealth Generators February 2015 - Present
NXT-LVL Comics & Entertainment July 2014 - Present
Wakeupnow August 2014 - February 2015
American Media, LLC May 2014 - August 2014
4 Results Marketing August 2013 - January 2014
Quality First Home Improvement, Inc. July 2013 - August 2013
Hall-McSween Canvas, Inc. February 2006 - February 2009
West Corporation November 2004 - October 2005
Skills
Sales, Marketing, Drawing, Writing, Creative Writing, Creative Strategy, Teamwork, Team Building, Team Leadership, Team Motivation, Sales Motivation, Sales Trainings, Customer Service, Call Centers, Inbound Marketing, Business Development, Business Strategy, Entrepreneurship, Marketing Strategy, Sales Management, Start-ups
Education
Cosumnes River College 2009 — 2013
Fine and Studio Arts
Central High School
KPR1 November 2014 - Present
Sacramento County June 2012 - Present
Wealth Generators February 2015 - Present
NXT-LVL Comics & Entertainment July 2014 - Present
Wakeupnow August 2014 - February 2015
American Media, LLC May 2014 - August 2014
4 Results Marketing August 2013 - January 2014
Quality First Home Improvement, Inc. July 2013 - August 2013
Hall-McSween Canvas, Inc. February 2006 - February 2009
West Corporation November 2004 - October 2005
Skills
Sales, Marketing, Drawing, Writing, Creative Writing, Creative Strategy, Teamwork, Team Building, Team Leadership, Team Motivation, Sales Motivation, Sales Trainings, Customer Service, Call Centers, Inbound Marketing, Business Development, Business Strategy, Entrepreneurship, Marketing Strategy, Sales Management, Start-ups
Education
Cosumnes River College 2009 — 2013
Fine and Studio Arts
Central High School
Brian McGarry Brian McGarry's West Corporation Experience January 2014 - Present
Job Senior Vice President of Sales at Nelnet Transaction Solutions
Industry Financial Services
Experience
Nelnet Transaction Solutions April 2015 - Present
West Corporation January 2014 - Present
Thill Inc. April 2011 - January 2014
TransFirst November 2006 - April 2011
First National Merchant Solutions November 2005 - November 2006
Borsheim's 2003 - 2005
Skills
Retail, Management, Training, Salesforce.com, Sales, Sales Management, Marketing, Entrepreneurship, Direct Marketing, New Business Development, Business Development, Lead Generation, Customer Acquisition, Contract Negotiation, E-commerce, Payment Card Processing, Marketing Strategy, Online Marketing, Marketing Communications, Integrated Marketing, Consulting, Account Management, Acquiring, Call Centers, Email Marketing, Leadership, B2B, Direct Response, Strategic Partnerships, Social Media, Advertising, Team Building, Online Advertising, Product Management, Multi-channel Marketing, Strategic Planning, Customer Retention, Social Media Marketing, Strategy, Selling, Start-ups
Education
Columbus
Columbus High
Creighton University
Bachelor of Arts (BA), Advertising
Nelnet Transaction Solutions April 2015 - Present
West Corporation January 2014 - Present
Thill Inc. April 2011 - January 2014
TransFirst November 2006 - April 2011
First National Merchant Solutions November 2005 - November 2006
Borsheim's 2003 - 2005
Skills
Retail, Management, Training, Salesforce.com, Sales, Sales Management, Marketing, Entrepreneurship, Direct Marketing, New Business Development, Business Development, Lead Generation, Customer Acquisition, Contract Negotiation, E-commerce, Payment Card Processing, Marketing Strategy, Online Marketing, Marketing Communications, Integrated Marketing, Consulting, Account Management, Acquiring, Call Centers, Email Marketing, Leadership, B2B, Direct Response, Strategic Partnerships, Social Media, Advertising, Team Building, Online Advertising, Product Management, Multi-channel Marketing, Strategic Planning, Customer Retention, Social Media Marketing, Strategy, Selling, Start-ups
Education
Columbus
Columbus High
Creighton University
Bachelor of Arts (BA), Advertising
Frederic Chavez Frederic Chavez's West Corporation Experience July 2010 - July 2011
Job Admissions Representative at Charter College
Industry Telecommunications
Experience
Charter College March 2015 - Present
CITADEL Systems, Inc. October 2012 - Present
Charter Communications July 2011 - August 2012
West Corporation July 2010 - July 2011
Skills
Sales, Account Management, Call Centers, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Customer Retention, Salesforce.com, Cold Calling, Solution Selling, Sales Management, Customer Service, Customer Experience, Selling, Sales Process
Education
Columbia Basin College 2013 — 2015
Redlands High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Charter College March 2015 - Present
CITADEL Systems, Inc. October 2012 - Present
Charter Communications July 2011 - August 2012
West Corporation July 2010 - July 2011
Skills
Sales, Account Management, Call Centers, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Customer Retention, Salesforce.com, Cold Calling, Solution Selling, Sales Management, Customer Service, Customer Experience, Selling, Sales Process
Education
Columbia Basin College 2013 — 2015
Redlands High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
John M. Malloy John M. Malloy's West Corporation Experience July 2012 - March 2013
Job G P Plumbing and Air Conditioning
Industry Consumer Services
Experience
West Corporation July 2012 - March 2013
All American Air December 2008 - March 2012
March Aviation January 2008 - December 2008
Quail West Country Club October 2006 - May 2008
Mobile Internet Technologies August 2005 - August 2007
Gary Null and Associates March 2004 - August 2005
Prime Star Satellite Television February 2003 - March 2004
Skills
Customer Engagement, Customer Satisfaction, Customer Service, Call Center, Training, Customer Retention, Management, Sales, Customer Experience, Team Building, Sales Operations, Contract Negotiation, Team Management, Customer Support, Coaching, Operations Management, Direct Sales, New Business Development, Sales Process, Microsoft Office, Retail, Negotiation, Program Management, System Administration, Performance Management, Call Centers, Leadership Development, Payroll, Team Leadership, Marketing, Account Management, Recruiting
Education
Community College of Rhode Island
Business, Sales, Distribution, and Marketing Operations, General
West Corporation July 2012 - March 2013
All American Air December 2008 - March 2012
March Aviation January 2008 - December 2008
Quail West Country Club October 2006 - May 2008
Mobile Internet Technologies August 2005 - August 2007
Gary Null and Associates March 2004 - August 2005
Prime Star Satellite Television February 2003 - March 2004
Skills
Customer Engagement, Customer Satisfaction, Customer Service, Call Center, Training, Customer Retention, Management, Sales, Customer Experience, Team Building, Sales Operations, Contract Negotiation, Team Management, Customer Support, Coaching, Operations Management, Direct Sales, New Business Development, Sales Process, Microsoft Office, Retail, Negotiation, Program Management, System Administration, Performance Management, Call Centers, Leadership Development, Payroll, Team Leadership, Marketing, Account Management, Recruiting
Education
Community College of Rhode Island
Business, Sales, Distribution, and Marketing Operations, General
Chris Krambeck Chris Krambeck's West Corporation Experience March 2013 - May 2015
Job Consultant at Mediu, LLC
Industry Telecommunications
Experience
Mediu, LLC May 2015 - Present
West Corporation March 2013 - May 2015
West Corporation January 2008 - August 2013
West Interactive Corporation 2001 - 2008
Skills
Telecommunications, Call Centers, Vendor Management, IVR, Systems Engineering, Unix, Product Management, Program Management, Software Development, VoIP, Call Center, Cisco Technologies, Telephony, Data Center, Visio, Unified Communications, SDLC, CRM, Cloud Computing, Integration, IT Management, SIP, Disaster Recovery, Requirements Analysis, Process Improvement, Linux, Troubleshooting, Business Analysis, TCP/IP, Software Project..., CTI
Education
Creighton University 1995 — 2004
Master's Degree, Masters of Science in Electronic Commerce
University of North Texas 1995 — 2000
BA, Strategic Managment
Mediu, LLC May 2015 - Present
West Corporation March 2013 - May 2015
West Corporation January 2008 - August 2013
West Interactive Corporation 2001 - 2008
Skills
Telecommunications, Call Centers, Vendor Management, IVR, Systems Engineering, Unix, Product Management, Program Management, Software Development, VoIP, Call Center, Cisco Technologies, Telephony, Data Center, Visio, Unified Communications, SDLC, CRM, Cloud Computing, Integration, IT Management, SIP, Disaster Recovery, Requirements Analysis, Process Improvement, Linux, Troubleshooting, Business Analysis, TCP/IP, Software Project..., CTI
Education
Creighton University 1995 — 2004
Master's Degree, Masters of Science in Electronic Commerce
University of North Texas 1995 — 2000
BA, Strategic Managment
Kristyn Paschal Kristyn Paschal's West Corporation Experience May 2013 - Present
Job Customer Care Professional at West Corporation
Industry Writing and Editing
Experience
West Corporation May 2013 - Present
Office Depot December 2012 - April 2014
Dish Network July 2010 - June 2012
Skills
10 Key, Microsoft Office, Windows XP Pro, Windows Phone, iPhone, Photoshop, Photography, Digital Photography, Customer Service, Call Centers, Church Music, Logo Design, Microsoft Publisher, Microsoft Word, Internet, Early Childhood..., Childcare, Babysitting, Nannies, Sales, Time Management
Education
Community Care College 2013 — 2014
Associate of Arts and Sciences (AAS), Early Childhood Education and Teaching and Business Management
Nathan Hale High School 1994 — 1998
HS Diploma, High Schoiol Diploma
West Corporation May 2013 - Present
Office Depot December 2012 - April 2014
Dish Network July 2010 - June 2012
Skills
10 Key, Microsoft Office, Windows XP Pro, Windows Phone, iPhone, Photoshop, Photography, Digital Photography, Customer Service, Call Centers, Church Music, Logo Design, Microsoft Publisher, Microsoft Word, Internet, Early Childhood..., Childcare, Babysitting, Nannies, Sales, Time Management
Education
Community Care College 2013 — 2014
Associate of Arts and Sciences (AAS), Early Childhood Education and Teaching and Business Management
Nathan Hale High School 1994 — 1998
HS Diploma, High Schoiol Diploma
Micah Nudell's West Corporation Experience November 2009 - October 2010
Job Field Technician
Industry Telecommunications
Experience
Time Warner Cable September 2014 - Present
AutoZone July 2013 - September 2014
AutoZone February 2012 - December 2012
Things Remembered October 2010 - December 2011
West Corporation November 2009 - October 2010
West Corporation July 2009 - October 2010
Cap City Fine Diner & Bar April 2007 - October 2007
Skills
Inventory Control, Shipping, Customer Satisfaction, Customer Service, Inventory Management, Automotive, Automotive Parts, Automotive Products, Automotive Technician, Diesel Technician, Diesel Parts, Diesel Products, Parts
Education
Columbus State Community College 2006 — 2009
TDDS Diesel Technology 2000 — 2001
Diploma
Shelton High School 1994 — 1996
GED
Time Warner Cable September 2014 - Present
AutoZone July 2013 - September 2014
AutoZone February 2012 - December 2012
Things Remembered October 2010 - December 2011
West Corporation November 2009 - October 2010
West Corporation July 2009 - October 2010
Cap City Fine Diner & Bar April 2007 - October 2007
Skills
Inventory Control, Shipping, Customer Satisfaction, Customer Service, Inventory Management, Automotive, Automotive Parts, Automotive Products, Automotive Technician, Diesel Technician, Diesel Parts, Diesel Products, Parts
Education
Columbus State Community College 2006 — 2009
TDDS Diesel Technology 2000 — 2001
Diploma
Shelton High School 1994 — 1996
GED
Eric Tietz Eric Tietz's West Corporation Experience August 2011 - April 2013
Job Member Services Representative at Inflection
Industry Internet
Experience
Inflection April 2013 - Present
West Corporation August 2011 - April 2013
Concordia College August 2007 - May 2011
Luther Crest Bible Camp 2008 - 2010
Skills
Microsoft Office, Mathematics, Statistics, Typing, Listening to customers, Learning Quickly, Organization &..., Oral & Written..., Interpersonal..., Customer Service, Asking Questions, Telephone Skills, Highly detail oriented, Critical Thinking, Interpersonal..., Communication, Facebook, Leadership, PowerPoint, Public Speaking, Research, Social Media, Social Networking, Time Management
Education
Concordia College 2007 — 2011
Bachelor of Arts (B.A.), Organizational Communication, General
Inflection April 2013 - Present
West Corporation August 2011 - April 2013
Concordia College August 2007 - May 2011
Luther Crest Bible Camp 2008 - 2010
Skills
Microsoft Office, Mathematics, Statistics, Typing, Listening to customers, Learning Quickly, Organization &..., Oral & Written..., Interpersonal..., Customer Service, Asking Questions, Telephone Skills, Highly detail oriented, Critical Thinking, Interpersonal..., Communication, Facebook, Leadership, PowerPoint, Public Speaking, Research, Social Media, Social Networking, Time Management
Education
Concordia College 2007 — 2011
Bachelor of Arts (B.A.), Organizational Communication, General
Melissa Marasco Melissa Marasco's West Corporation Experience June 2000 - March 2014
Job Senior User Interface Designer at Nuance Communications
Industry Telecommunications
Experience
Nuance Communications March 2015 - Present
Mediu, LLC March 2014 - March 2015
West Corporation June 2000 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Analysis, User Interface Design, Project Management, Team Leadership, Troubleshooting, Visio, SQL, Customer Experience, CRM, VoIP, Telecommunications, Call Centers, Vendor Management, Business Analysis, IVR
Education
Creighton University
B.S. in Philosophy & J.D.
Dowling High School
Nuance Communications March 2015 - Present
Mediu, LLC March 2014 - March 2015
West Corporation June 2000 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Analysis, User Interface Design, Project Management, Team Leadership, Troubleshooting, Visio, SQL, Customer Experience, CRM, VoIP, Telecommunications, Call Centers, Vendor Management, Business Analysis, IVR
Education
Creighton University
B.S. in Philosophy & J.D.
Dowling High School
Kenyatta Ector Kenyatta Ector's West Corporation Experience July 2008 - August 2014
Job Customer Support Specialist at Crosstel
Industry Telecommunications
Experience
Crosstel September 2014 - Present
West Corporation July 2008 - August 2014
Skills
Telecommunications, Invoicing, Billing Systems, Telecommunications..., Call Centers, Salesforce.com, Financial Reporting, Account Management, General Ledger, Sarbanes-Oxley Act, Provisioning, Customer Service, Customer Support, Data Entry, Microsoft Office, Software Documentation, Outlook
Education
DeVry University 2010 — 2012
Technical Management
West Georgia Technical College 2002 — 2004
Radiologic Technology/Science - Radiographer
Columbus State University 1999 — 2000
Crosstel September 2014 - Present
West Corporation July 2008 - August 2014
Skills
Telecommunications, Invoicing, Billing Systems, Telecommunications..., Call Centers, Salesforce.com, Financial Reporting, Account Management, General Ledger, Sarbanes-Oxley Act, Provisioning, Customer Service, Customer Support, Data Entry, Microsoft Office, Software Documentation, Outlook
Education
DeVry University 2010 — 2012
Technical Management
West Georgia Technical College 2002 — 2004
Radiologic Technology/Science - Radiographer
Columbus State University 1999 — 2000
susan (susan polityka) huse susan (susan polityka) huse's West Corporation Experience October 2000 - February 2008
Job Business Process Coordinator Workers' Compensation Compliance at Applied Underwriters
Industry Law Practice
Experience
Applied Underwriters May 2015 - Present
Blue Cross and Blue Shield of Nebraska June 2014 - May 2015
Blue Cross and Blue Shield of Nebraska February 2008 - May 2014
West Corporation October 2000 - February 2008
West Corporation October 2000 - February 2008
Sitel January 1996 - October 2000
Skills
Regulatory Compliance, Employee Benefits, Research, Time Management, Microsoft Word, Microsoft Office, PowerPoint, Training, LexisNexis, Analysis
Education
Creighton University School of Law 2012 — 2015
Doctor of Law (J.D.), General Studies
Creighton University 2005 — 2005
Certificate, Human Resources Management/Personnel Administration, General
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), Journalism
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), English-Irish Literature
Applied Underwriters May 2015 - Present
Blue Cross and Blue Shield of Nebraska June 2014 - May 2015
Blue Cross and Blue Shield of Nebraska February 2008 - May 2014
West Corporation October 2000 - February 2008
West Corporation October 2000 - February 2008
Sitel January 1996 - October 2000
Skills
Regulatory Compliance, Employee Benefits, Research, Time Management, Microsoft Word, Microsoft Office, PowerPoint, Training, LexisNexis, Analysis
Education
Creighton University School of Law 2012 — 2015
Doctor of Law (J.D.), General Studies
Creighton University 2005 — 2005
Certificate, Human Resources Management/Personnel Administration, General
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), Journalism
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), English-Irish Literature
Damion Shepherd, MBA's West Corporation Experience December 2004 - December 2007
Job CEO at Shepherd Communications, LLC
Industry Management Consulting
Experience
Shepherd Communications, LLC October 2013 - Present
American Express December 2011 - March 2013
CyraCom International, Inc May 2010 - June 2011
WCMG, LLC December 2007 - May 2010
West Corporation December 2004 - December 2007
West Corporation January 2001 - December 2004
Randy Trca Law Firm September 2000 - January 2001
Douglas County Attorney's Office May 2000 - September 2000
Skills
Training, Call Centers, Management, Leadership, Project Management, Legal Research, Courts, SDLC, Corporate Law, Account Management, Bankruptcy, Budgets, Troubleshooting, Customer Service, Quality Assurance, Process Improvement
Education
University of Phoenix
Master of Education (M.Ed.), Adult Education and Training
University of Phoenix
Master of Business Administration (M.B.A.)
University of Nebraska College of Law
Master of Legal Studies
Creighton University
Bachelor’s Degree
Shepherd Communications, LLC October 2013 - Present
American Express December 2011 - March 2013
CyraCom International, Inc May 2010 - June 2011
WCMG, LLC December 2007 - May 2010
West Corporation December 2004 - December 2007
West Corporation January 2001 - December 2004
Randy Trca Law Firm September 2000 - January 2001
Douglas County Attorney's Office May 2000 - September 2000
Skills
Training, Call Centers, Management, Leadership, Project Management, Legal Research, Courts, SDLC, Corporate Law, Account Management, Bankruptcy, Budgets, Troubleshooting, Customer Service, Quality Assurance, Process Improvement
Education
University of Phoenix
Master of Education (M.Ed.), Adult Education and Training
University of Phoenix
Master of Business Administration (M.B.A.)
University of Nebraska College of Law
Master of Legal Studies
Creighton University
Bachelor’s Degree
Andy Arnone Andy Arnone's West Corporation Experience 1989 - 1991
Job President DirectOne.net Computer/Network Managed Services Technology.Solutions.Delivered
Industry Computer Networking
Experience
Directone.net 1999 - Present
Gould Packaging 1995 - 1999
West Corporation 1989 - 1991
Skills
Cloud Computing, SaaS, Networking, Management, Solution Selling, Managed Services, Network Security, Data Center, Disaster Recovery, Integration, Virtualization, VMware, Servers, Security, Storage, Wireless, Account Management, Professional Services
Education
Portland State University - School of Business 1994 — 1996
BSBA, Information Technology, 3.6
Creighton University 1981 — 1984
BSBA, Marketing
Drake University
Directone.net 1999 - Present
Gould Packaging 1995 - 1999
West Corporation 1989 - 1991
Skills
Cloud Computing, SaaS, Networking, Management, Solution Selling, Managed Services, Network Security, Data Center, Disaster Recovery, Integration, Virtualization, VMware, Servers, Security, Storage, Wireless, Account Management, Professional Services
Education
Portland State University - School of Business 1994 — 1996
BSBA, Information Technology, 3.6
Creighton University 1981 — 1984
BSBA, Marketing
Drake University
Malinda (Wallman) Jepsen Malinda (Wallman) Jepsen's West Corporation Experience January 2010 - May 2011
Job Data Architect
Industry Computer Software
Experience
University of Nebraska at Omaha December 2013 - December 2013
Home Instead Senior Care July 2012 - October 2013
Sogeti March 2011 - June 2012
West Corporation January 2010 - May 2011
Sogeti June 2009 - January 2010
Inetium, LLC April 2007 - May 2009
ACM May 2006 - April 2007
Planet Group May 2004 - April 2007
Blue Cross Blue Shield of Nebraska June 2004 - April 2006
HP February 2003 - May 2004
Skills
Data Warehousing, Microsoft SQL Server, Business Intelligence, SSRS, ETL, SDLC, Enterprise Architecture, Project Management, Agile Methodologies, Business Analysis, Enterprise Software, Troubleshooting, TFS, T-SQL, Requirements Analysis, WCF, .NET, SQL, Databases, SSIS, Software Project...
Education
Creighton University 1983 — 1984
Computer Science, 4
University of Nebraska at Omaha 1982 — 1982
Computer Science, 4
Dana College 1974 — 1978
Bachelor of Arts (BA), Mathematics Major, Psychology Minor, 3.75
University of Nebraska at Omaha December 2013 - December 2013
Home Instead Senior Care July 2012 - October 2013
Sogeti March 2011 - June 2012
West Corporation January 2010 - May 2011
Sogeti June 2009 - January 2010
Inetium, LLC April 2007 - May 2009
ACM May 2006 - April 2007
Planet Group May 2004 - April 2007
Blue Cross Blue Shield of Nebraska June 2004 - April 2006
HP February 2003 - May 2004
Skills
Data Warehousing, Microsoft SQL Server, Business Intelligence, SSRS, ETL, SDLC, Enterprise Architecture, Project Management, Agile Methodologies, Business Analysis, Enterprise Software, Troubleshooting, TFS, T-SQL, Requirements Analysis, WCF, .NET, SQL, Databases, SSIS, Software Project...
Education
Creighton University 1983 — 1984
Computer Science, 4
University of Nebraska at Omaha 1982 — 1982
Computer Science, 4
Dana College 1974 — 1978
Bachelor of Arts (BA), Mathematics Major, Psychology Minor, 3.75
Jay Norrell Jay Norrell's West Corporation Experience May 2007 - February 2010
Job Database Administrator at Charles Schwab
Industry Financial Services
Experience
VISANOW Global Immigration May 2015 - Present
Charles Schwab September 2011 - Present
optionsXpress February 2010 - September 2011
West Corporation May 2007 - February 2010
CenterPost Communications December 2006 - May 2007
Centerpost Communications May 2005 - December 2006
Skills
Business Analysis, Databases, SQL, Agile Methodologies, Business Intelligence, Microsoft SQL Server, Integration, Leadership, XML, Disaster Recovery
Education
Columbia College Chicago 1996 — 2000
BA, Interactive Multimedia
VISANOW Global Immigration May 2015 - Present
Charles Schwab September 2011 - Present
optionsXpress February 2010 - September 2011
West Corporation May 2007 - February 2010
CenterPost Communications December 2006 - May 2007
Centerpost Communications May 2005 - December 2006
Skills
Business Analysis, Databases, SQL, Agile Methodologies, Business Intelligence, Microsoft SQL Server, Integration, Leadership, XML, Disaster Recovery
Education
Columbia College Chicago 1996 — 2000
BA, Interactive Multimedia
Max Bozeman Max Bozeman's West Corporation Experience May 2008 - October 2010
Job Senior Network Engineer ACI Worldwide
Industry Financial Services
Experience
ACI Worldwide July 2013 - Present
HDR October 2010 - July 2013
West Corporation May 2008 - October 2010
Schneider National December 2005 - April 2008
CenturyTel September 2000 - December 2005
City of Shreveport April 1998 - September 2000
Paranet/Sprint Paranet July 1997 - April 1998
US Navy May 1988 - July 1997
Education
Columbia Southern University 2008 — 2009
B.S., Information Technology
ACI Worldwide July 2013 - Present
HDR October 2010 - July 2013
West Corporation May 2008 - October 2010
Schneider National December 2005 - April 2008
CenturyTel September 2000 - December 2005
City of Shreveport April 1998 - September 2000
Paranet/Sprint Paranet July 1997 - April 1998
US Navy May 1988 - July 1997
Education
Columbia Southern University 2008 — 2009
B.S., Information Technology
Randy Fraser, MBA's West Corporation Experience October 2003 - August 2008
Job Project Manager at CS Technology
Industry Information Technology and Services
Experience
CS Technology February 2015 - Present
eFrame June 2014 - February 2015
Horseshoe Casino July 2010 - June 2014
Omaha Lightning Baseball Club August 2007 - July 2011
Tek Systems September 2008 - February 2010
West Corporation October 2003 - August 2008
DataTrend Information Systems August 1999 - May 2002
Data Processing Resources Corporation September 1995 - August 1999
US Air Force 1984 - 1992
Skills
SDLC, Hiring, Contract Negotiation, Software Development, Requirements Analysis, Call Center, Problem Solving, Customer Relations, Access, Team Building, Coaching, Quality Assurance, Process Engineering, MS Project, Process Improvement, Data Analysis, Budgeting, SQL, Vendor Management, Microsoft Office, Customer Service, Vendor Relations, SQL Server, Visio, Telecommunications, Software Project..., Business Analysis, Outlook, Supervisory Skills, Planning, SharePoint, COBOL, HTML, Excel, Mentoring, Visual Basic, Word, Databases, PowerPoint, Waterfall, Iterative, CMM, Team Leadership, Budgets, Microsoft Word, Project Planning, Call Centers, Leadership, Management, Project Management
Education
University of Nebraska-Lincoln 1989 — 1992
MBA, Business Administration
University of Maryland - Asian Division 1987 — 1989
BS, Computer Studies
Community College of the Air Force 1984 — 1987
AS, Human Resoiurces Management
Hartland Arrowhead
CS Technology February 2015 - Present
eFrame June 2014 - February 2015
Horseshoe Casino July 2010 - June 2014
Omaha Lightning Baseball Club August 2007 - July 2011
Tek Systems September 2008 - February 2010
West Corporation October 2003 - August 2008
DataTrend Information Systems August 1999 - May 2002
Data Processing Resources Corporation September 1995 - August 1999
US Air Force 1984 - 1992
Skills
SDLC, Hiring, Contract Negotiation, Software Development, Requirements Analysis, Call Center, Problem Solving, Customer Relations, Access, Team Building, Coaching, Quality Assurance, Process Engineering, MS Project, Process Improvement, Data Analysis, Budgeting, SQL, Vendor Management, Microsoft Office, Customer Service, Vendor Relations, SQL Server, Visio, Telecommunications, Software Project..., Business Analysis, Outlook, Supervisory Skills, Planning, SharePoint, COBOL, HTML, Excel, Mentoring, Visual Basic, Word, Databases, PowerPoint, Waterfall, Iterative, CMM, Team Leadership, Budgets, Microsoft Word, Project Planning, Call Centers, Leadership, Management, Project Management
Education
University of Nebraska-Lincoln 1989 — 1992
MBA, Business Administration
University of Maryland - Asian Division 1987 — 1989
BS, Computer Studies
Community College of the Air Force 1984 — 1987
AS, Human Resoiurces Management
Hartland Arrowhead
Brett Fielding Brett Fielding's West Corporation Experience July 2009 - January 2010
Job Student at Eastern Washington University
Industry Computer Software
Experience
Eastern Washington University January 2012 - Present
Spokane Falls Community College April 2010 - June 2011
Maplewood Software October 2010 - January 2011
West Corporation July 2009 - January 2010
Walmart July 2007 - November 2008
Spokane Falls Community College April 2007 - June 2007
ICT GROUP October 2002 - July 2006
Skills
Troubleshooting, C++, C, C#, Java, Turbo Pascal, BASIC, FPGA, Arduino, Raspberry Pi, Problem Solving, Verilog
Education
Eastern Washington University 2012 — 2015
In progress, Computer Science, 3.3
Spokane Falls Community College 2007 — 2011
AST, Computer Science, 3.2
Contra Costa College 1991 — 1993
Incomplete, Computer and Information Sciences and Support Services, 2.8
Pinole Valley High School 1986 — 1991
Graduate, Computer Science
Eastern Washington University January 2012 - Present
Spokane Falls Community College April 2010 - June 2011
Maplewood Software October 2010 - January 2011
West Corporation July 2009 - January 2010
Walmart July 2007 - November 2008
Spokane Falls Community College April 2007 - June 2007
ICT GROUP October 2002 - July 2006
Skills
Troubleshooting, C++, C, C#, Java, Turbo Pascal, BASIC, FPGA, Arduino, Raspberry Pi, Problem Solving, Verilog
Education
Eastern Washington University 2012 — 2015
In progress, Computer Science, 3.3
Spokane Falls Community College 2007 — 2011
AST, Computer Science, 3.2
Contra Costa College 1991 — 1993
Incomplete, Computer and Information Sciences and Support Services, 2.8
Pinole Valley High School 1986 — 1991
Graduate, Computer Science
Megan Kuntuzos Megan Kuntuzos's West Corporation Experience May 2012 - May 2013
Job Assurance Associate at PwC
Industry Accounting
Experience
PwC August 2013 - Present
West Corporation May 2012 - May 2013
Union Pacific Railroad March 2012 - May 2012
CPP North America May 2011 - August 2011
Skills
Leadership, Teamwork, Data Analysis, Editing, Auditing, Financial Audits, External Audit, Internal Controls, Internal Audit, IT Audit, Analytics, Risk Assessment, Bookkeeping, General Ledger, Managerial Finance, Account Reconciliation, Financial Analysis, Strategic Planning, Team Leadership, Time Management, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking, Facebook, Youth Work
Education
Creighton University 2009 — 2013
Bachelor of Science in Business Administration, Accounting and Spanish
Holy Family Catholic High School 2005 — 2009
PwC August 2013 - Present
West Corporation May 2012 - May 2013
Union Pacific Railroad March 2012 - May 2012
CPP North America May 2011 - August 2011
Skills
Leadership, Teamwork, Data Analysis, Editing, Auditing, Financial Audits, External Audit, Internal Controls, Internal Audit, IT Audit, Analytics, Risk Assessment, Bookkeeping, General Ledger, Managerial Finance, Account Reconciliation, Financial Analysis, Strategic Planning, Team Leadership, Time Management, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking, Facebook, Youth Work
Education
Creighton University 2009 — 2013
Bachelor of Science in Business Administration, Accounting and Spanish
Holy Family Catholic High School 2005 — 2009
Mark D Boulay's West Corporation Experience 2001 - Present
Job Strategic Account Managment | Enhanced Value Solutions | Consumer Engagement | Trusted Business Partner.
Industry Telecommunications
Experience
West Corporation 2001 - Present
Accent (Division of West Corporation) 1992 - 2001
AT&T 1989 - 1992
Controlled Rain Systems 1980 - 1989
Skills
IVR, CTI, Contact Centers, Genesys, Call Center, ACD, Telephony, Unified Communications, Customer Experience, SaaS, VoIP, RFP, SIP, Vendor Management, Call Centers, Account Management, Outsourcing, Professional Services, Customer Retention, Customer Satisfaction, Lead Generation, Workforce Management, Sales Process, BPO, Managed Services, CRM, Solution Selling, Sales & Marketing...
Education
Creighton University 1985 — 1988
Bachelor of Science in Business Administration (BSBA), Marketing
West Corporation 2001 - Present
Accent (Division of West Corporation) 1992 - 2001
AT&T 1989 - 1992
Controlled Rain Systems 1980 - 1989
Skills
IVR, CTI, Contact Centers, Genesys, Call Center, ACD, Telephony, Unified Communications, Customer Experience, SaaS, VoIP, RFP, SIP, Vendor Management, Call Centers, Account Management, Outsourcing, Professional Services, Customer Retention, Customer Satisfaction, Lead Generation, Workforce Management, Sales Process, BPO, Managed Services, CRM, Solution Selling, Sales & Marketing...
Education
Creighton University 1985 — 1988
Bachelor of Science in Business Administration (BSBA), Marketing
Brian Gilligan's West Corporation Experience 1998 - 1998
Job Coowner Mattie's on Main
Industry Food & Beverages
Experience
Mattie St Clair's House of Spirits on Main Street (aka Mattie's on Main) February 2014 - Present
Bluestem Brands May 2013 - Present
First Data Resources October 1987 - September 2012
Human Rights Campaign September 2001 - August 2012
West Corporation 1998 - 1998
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Debit Cards, Payments, Payment Systems, Mobile Payments, Transaction Processing, Financial Services, Business Analysis, Vendor Management, Banking, Fundraising, Cards, Account Management, Strategy, Leadership, CRM, Relationship Management, Management, Business Relationship..., E-commerce, Product Management
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), Organizational Leadership
Mattie St Clair's House of Spirits on Main Street (aka Mattie's on Main) February 2014 - Present
Bluestem Brands May 2013 - Present
First Data Resources October 1987 - September 2012
Human Rights Campaign September 2001 - August 2012
West Corporation 1998 - 1998
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Debit Cards, Payments, Payment Systems, Mobile Payments, Transaction Processing, Financial Services, Business Analysis, Vendor Management, Banking, Fundraising, Cards, Account Management, Strategy, Leadership, CRM, Relationship Management, Management, Business Relationship..., E-commerce, Product Management
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), Organizational Leadership
Drue Councill's West Corporation Experience June 2002 - March 2007
Job
Industry Consumer Services
Experience
PayPal March 2007 - March 2011
West Corporation June 2002 - March 2007
West Interactive 2002 - 2007
Skills
IVR, Product Management, Management, Telephony, Contact Centers, Analytics, E-commerce, Project Management, Customer Experience, CTI, Speech Recognition, Business Analysis, Agile Methodologies, Telecommunications, Scrum, Call Center, Vendor Management, Cross-functional Team..., Call Centers, Mobile Payments, Mobile Commerce, Visio
Education
Creighton University 1994 — 1998
PayPal March 2007 - March 2011
West Corporation June 2002 - March 2007
West Interactive 2002 - 2007
Skills
IVR, Product Management, Management, Telephony, Contact Centers, Analytics, E-commerce, Project Management, Customer Experience, CTI, Speech Recognition, Business Analysis, Agile Methodologies, Telecommunications, Scrum, Call Center, Vendor Management, Cross-functional Team..., Call Centers, Mobile Payments, Mobile Commerce, Visio
Education
Creighton University 1994 — 1998
Rebecca Sekyra's West Corporation Experience 2002 - 2003
Job Senior Project Consultant
Industry Transportation/Trucking/Railroad
Experience
Union Pacific Railroad February 2007 - Present
Farm Credit Services of America 2005 - 2006
Conagra 2004 - 2005
ConAgra Foods March 2003 - June 2004
West Corporation 2002 - 2003
Hewlett-Packard September 1996 - May 2002
Skills
Requirements Analysis, Business Analysis, Cross-functional Team..., SDLC, Agile Methodologies, Software Documentation, Testing, Databases, SAP, CRM, Visio, Management, SAP R/3, Training
Education
Creighton University 2013 — 2015
Master's degree, Information Technology Management
Metropolitan Community College 1999 — 2003
Computer Programming Technology
University of Nebraska at Omaha 1990 — 1995
Bachelor Of Science, Journalism and English
Marian
Union Pacific Railroad February 2007 - Present
Farm Credit Services of America 2005 - 2006
Conagra 2004 - 2005
ConAgra Foods March 2003 - June 2004
West Corporation 2002 - 2003
Hewlett-Packard September 1996 - May 2002
Skills
Requirements Analysis, Business Analysis, Cross-functional Team..., SDLC, Agile Methodologies, Software Documentation, Testing, Databases, SAP, CRM, Visio, Management, SAP R/3, Training
Education
Creighton University 2013 — 2015
Master's degree, Information Technology Management
Metropolitan Community College 1999 — 2003
Computer Programming Technology
University of Nebraska at Omaha 1990 — 1995
Bachelor Of Science, Journalism and English
Marian
Tadd Martin's West Corporation Experience 2002 - 2005
Job Project Manager I, Assistant Vice President Bank of the West CSG
Industry Banking
Experience
Premier Volleyball 2005 - Present
Alorica 2015 - July 2015
Creighton University May 2007 - March 2015
West Interactive 2005 - 2007
West Corporation 2002 - 2005
First Data Corporation November 1996 - December 2001
Skills
Program Management, Project Management, Team Building, Leadership, Training, Networking, Customer Service, Team Leadership, Personality, Problem Solving, Microsoft Office, Telecommunications, Process Improvement, Software Documentation, Change Management, IT Management, ITIL, Social Media, Information Technology, Time Management, System Administration, Call Centers, Leadership Development, Analysis, Visio, Data Analysis, SharePoint
Education
Creighton University 2007 — 2015
Bachelor of Arts (B.A.), Organizational Communications
Millard South 1990 — 1993
Diploma
Premier Volleyball 2005 - Present
Alorica 2015 - July 2015
Creighton University May 2007 - March 2015
West Interactive 2005 - 2007
West Corporation 2002 - 2005
First Data Corporation November 1996 - December 2001
Skills
Program Management, Project Management, Team Building, Leadership, Training, Networking, Customer Service, Team Leadership, Personality, Problem Solving, Microsoft Office, Telecommunications, Process Improvement, Software Documentation, Change Management, IT Management, ITIL, Social Media, Information Technology, Time Management, System Administration, Call Centers, Leadership Development, Analysis, Visio, Data Analysis, SharePoint
Education
Creighton University 2007 — 2015
Bachelor of Arts (B.A.), Organizational Communications
Millard South 1990 — 1993
Diploma
Leigh Justman's West Corporation Experience September 2003 - Present
Job Client Services Manager at West Corporation
Industry Telecommunications
Experience
West Corp May 2008 - Present
West Corporation September 2003 - Present
West Corporation February 2005 - May 2008
Education
Creighton University
BA, Organizational Communication
West Corp May 2008 - Present
West Corporation September 2003 - Present
West Corporation February 2005 - May 2008
Education
Creighton University
BA, Organizational Communication
Daniel Dineen's West Corporation Experience Sr Vice President - Information TechnologyZentaJune 2007 - December 2011
Job Vice President, Telecom and Networks at West Corporation
Industry Outsourcing/Offshoring
Experience
West Corporation Sr Vice President - Information TechnologyZentaJune 2007 - December 2011
Convergys December 1982 - February 2007
MATRIXX Marketing 1990 - 1998
WATS MARKETING / FIRST DATA CORPORATION 1988 - 1994
Education
Creighton University 1978 — 1982
BSBA, Management
West Corporation Sr Vice President - Information TechnologyZentaJune 2007 - December 2011
Convergys December 1982 - February 2007
MATRIXX Marketing 1990 - 1998
WATS MARKETING / FIRST DATA CORPORATION 1988 - 1994
Education
Creighton University 1978 — 1982
BSBA, Management
Ann Staiert's West Corporation Experience September 2008 - Present
Job Informatics Analyst at West Asset Management
Industry Information Technology and Services
Experience
West Corporation September 2008 - Present
ECI January 2008 - June 2008
West Asset Management (formerly Omnium Worldwide) July 1995 - January 2008
infoUSA 1993 - 1995
Skills
Business Analysis, Software Documentation, Training, Software Development, Insurance, Visio, Process Improvement, SDLC, Data Analysis, Requirements Gathering, Analysis, Information Technology, SQL
Education
Creighton University 1980 — 1984
Bachelor of Science in Business Administration, Finance, General
Kuemper Catholic High School 1977 — 1980
West Corporation September 2008 - Present
ECI January 2008 - June 2008
West Asset Management (formerly Omnium Worldwide) July 1995 - January 2008
infoUSA 1993 - 1995
Skills
Business Analysis, Software Documentation, Training, Software Development, Insurance, Visio, Process Improvement, SDLC, Data Analysis, Requirements Gathering, Analysis, Information Technology, SQL
Education
Creighton University 1980 — 1984
Bachelor of Science in Business Administration, Finance, General
Kuemper Catholic High School 1977 — 1980
Hanh Tran's West Corporation Experience January 1998 - November 2007
Job Distributed Systems Middleware Director at First Data Corp
Industry Computer Software
Experience
First Data Corp December 2010 - Present
PayPal November 2007 - November 2009
West Corporation January 1998 - November 2007
West Corporation January 1997 - January 1998
AMCI 1993 - 1997
First Data Corp 1989 - 1993
ACI Worldwide 1987 - 1989
Skills
Leadership, Vendor Management, Management, Web Development, Data Center, Software Development, Cloud Computing, Integration, Unix, Enterprise Software
Education
University of Nebraska at Omaha 1990 — 1994
M.S., C.S.
Creighton University 1983 — 1987
B.S., C.S., Mathematics
First Data Corp December 2010 - Present
PayPal November 2007 - November 2009
West Corporation January 1998 - November 2007
West Corporation January 1997 - January 1998
AMCI 1993 - 1997
First Data Corp 1989 - 1993
ACI Worldwide 1987 - 1989
Skills
Leadership, Vendor Management, Management, Web Development, Data Center, Software Development, Cloud Computing, Integration, Unix, Enterprise Software
Education
University of Nebraska at Omaha 1990 — 1994
M.S., C.S.
Creighton University 1983 — 1987
B.S., C.S., Mathematics
Ed Peck's West Corporation Experience November 2003 - July 2005
Job Systems Development Engineer II at CSG Systems
Industry Computer Software
Experience
CSG Systems July 2008 - Present
CSG Systems July 2005 - July 2008
West Corporation November 2003 - July 2005
First Data Resources, FDR, FDC, FDI, First Data Corp 1990 - 2003
First Data Resources 1990 - 2003
Skills
TSO, JCL, COBOL, VSAM, DB2, SQL, Mainframe, Software Development, Requirements Analysis, Databases, Agile Methodologies, Database Design, Web Services, XML, Testing, Software Project..., Microsoft SQL Server, CICS, Web Development, Autosys Job Scheduling, Java
Education
Creighton University 1985 — 2000
B.S., Computer Science
CSG Systems July 2008 - Present
CSG Systems July 2005 - July 2008
West Corporation November 2003 - July 2005
First Data Resources, FDR, FDC, FDI, First Data Corp 1990 - 2003
First Data Resources 1990 - 2003
Skills
TSO, JCL, COBOL, VSAM, DB2, SQL, Mainframe, Software Development, Requirements Analysis, Databases, Agile Methodologies, Database Design, Web Services, XML, Testing, Software Project..., Microsoft SQL Server, CICS, Web Development, Autosys Job Scheduling, Java
Education
Creighton University 1985 — 2000
B.S., Computer Science
Alicia Pittenger's West Corporation Experience On-site Project ManagerPlaneTechs LLCMarch 2004 - June 2007
Job Agent at West Corporation
Industry Human Resources
Experience
West Corporation On-site Project ManagerPlaneTechs LLCMarch 2004 - June 2007
Headache Wellness Center February 2000 - June 2003
Education
Columbia Southern University 2008 — 2009
BSBA in Management, Business Management
MTC 1997 — 2001
West Corporation On-site Project ManagerPlaneTechs LLCMarch 2004 - June 2007
Headache Wellness Center February 2000 - June 2003
Education
Columbia Southern University 2008 — 2009
BSBA in Management, Business Management
MTC 1997 — 2001
Daniel Wiltse's West Corporation Experience January 2008 - June 2011
Job Business Analyst Developer at PayPal
Industry Telecommunications
Experience
PayPal June 2011 - Present
West Corporation January 2008 - June 2011
Professional Research Consultants (PRC) 2005 - 2008
University of Nebraska at Omaha 2003 - 2005
Boys Town 2001 - 2004
Skills
Business Analysis
Education
University of Nebraska at Omaha 2003 — 2005
University of Nebraska at Omaha 1999 — 2001
Concordia University, Nebraska 1997 — 1999
PayPal June 2011 - Present
West Corporation January 2008 - June 2011
Professional Research Consultants (PRC) 2005 - 2008
University of Nebraska at Omaha 2003 - 2005
Boys Town 2001 - 2004
Skills
Business Analysis
Education
University of Nebraska at Omaha 2003 — 2005
University of Nebraska at Omaha 1999 — 2001
Concordia University, Nebraska 1997 — 1999
Kalinda Reeves's West Corporation Experience April 2009 - November 2009
Job Sr. Technical & Engineering Writer, Technical Editor, Documentation Management
Industry Writing and Editing
Experience
TD Ameritrade January 2011 - Present
GamePlan Technologies March 2010 - November 2010
West Corporation April 2009 - November 2009
First Data Corporation September 2007 - February 2009
Omnium Worldwide 2006 - 2007
BigSky Technical Writers Group December 1993 - 2006
ManTech IS&T 1990 - 1994
Space Systems Loral 1988 - 1990
Allied Signal 1984 - 1988
United States Air Force 1980 - 1984
Skills
Vendor Management, Software Documentation, Technical Writing, Business Analysis, SDLC, Process Improvement, Training, Management, Troubleshooting, Quality Assurance, SharePoint, Testing, Integration
Education
Community College of the Air Force 1980 — 1984
; Electronic Engineering and Technologies
HACC, Central Pennsylvania's Community College
Communications Arts, English Grammar and Composition
TD Ameritrade January 2011 - Present
GamePlan Technologies March 2010 - November 2010
West Corporation April 2009 - November 2009
First Data Corporation September 2007 - February 2009
Omnium Worldwide 2006 - 2007
BigSky Technical Writers Group December 1993 - 2006
ManTech IS&T 1990 - 1994
Space Systems Loral 1988 - 1990
Allied Signal 1984 - 1988
United States Air Force 1980 - 1984
Skills
Vendor Management, Software Documentation, Technical Writing, Business Analysis, SDLC, Process Improvement, Training, Management, Troubleshooting, Quality Assurance, SharePoint, Testing, Integration
Education
Community College of the Air Force 1980 — 1984
; Electronic Engineering and Technologies
HACC, Central Pennsylvania's Community College
Communications Arts, English Grammar and Composition
Michael Pizzo's West Corporation Experience October 2004 - April 2007
Job Lead Data Strategy Analyst at Kaiser Permanente
Industry Hospital & Health Care
Experience
Kaiser Permanente April 2013 - Present
Altegra Health March 2010 - April 2013
The Coding Source July 2009 - March 2010
Freelance January 2009 - July 2009
Neighborhood Youth Association September 2008 - June 2009
Streck, Inc April 2007 - May 2008
West Corporation October 2004 - April 2007
Invest in France Agency May 2004 - July 2004
U.S. Commercial Service June 2003 - August 2003
Skills
Data Analysis, Excel, Strategic Leadership, Strategic Planning, Marketing Mix, International Marketing, Analysis, Business Strategy, SQL, Microsoft Excel, Oracle SQL Developer, Management, Product Management, Visio, Analytics, Financial Analysis, Vendor Management, Access, Business Intelligence, Project Management, Team Building, Team Leadership, Market Research, Project Planning, Product Development
Education
Creighton University 2005 — 2008
MBA, Business Management
University of San Francisco 1999 — 2003
BS, Marketing, International Business
Kaiser Permanente April 2013 - Present
Altegra Health March 2010 - April 2013
The Coding Source July 2009 - March 2010
Freelance January 2009 - July 2009
Neighborhood Youth Association September 2008 - June 2009
Streck, Inc April 2007 - May 2008
West Corporation October 2004 - April 2007
Invest in France Agency May 2004 - July 2004
U.S. Commercial Service June 2003 - August 2003
Skills
Data Analysis, Excel, Strategic Leadership, Strategic Planning, Marketing Mix, International Marketing, Analysis, Business Strategy, SQL, Microsoft Excel, Oracle SQL Developer, Management, Product Management, Visio, Analytics, Financial Analysis, Vendor Management, Access, Business Intelligence, Project Management, Team Building, Team Leadership, Market Research, Project Planning, Product Development
Education
Creighton University 2005 — 2008
MBA, Business Management
University of San Francisco 1999 — 2003
BS, Marketing, International Business
Shipra Chandra's West Corporation Experience February 2013 - February 2014
Job Speech Scientist at Synchronoss Technologies
Industry Telecommunications
Experience
Synchronoss Technologies February 2014 - Present
West Corporation February 2013 - February 2014
West Corporation November 2006 - February 2013
west corporation 2004 - 2006
Creighton University September 2003 - July 2004
Skills
IVR, Avaya, CTI, Call Centers, Troubleshooting, Analysis, Telecommunications
Education
Creighton University 2002 — 2004
Master in Comp Science, Masters in Computer Science
Fortune Institue of Intl Business 1998 — 2000
PG Diploma in Intl Business Mgmt, International Business
Miranda House, DU 1995 — 1998
BA (Hons) Mathematics, Mathematics
Synchronoss Technologies February 2014 - Present
West Corporation February 2013 - February 2014
West Corporation November 2006 - February 2013
west corporation 2004 - 2006
Creighton University September 2003 - July 2004
Skills
IVR, Avaya, CTI, Call Centers, Troubleshooting, Analysis, Telecommunications
Education
Creighton University 2002 — 2004
Master in Comp Science, Masters in Computer Science
Fortune Institue of Intl Business 1998 — 2000
PG Diploma in Intl Business Mgmt, International Business
Miranda House, DU 1995 — 1998
BA (Hons) Mathematics, Mathematics
Danielle Deil's West Corporation Experience September 2004 - September 2005
Job Mobility Client Solutions Executive at AT&T
Industry Telecommunications
Experience
AT&T November 2013 - Present
AT&T August 2010 - November 2013
AT&T May 2007 - August 2010
AT&T November 2005 - May 2007
West Corporation September 2004 - September 2005
Verizon April 2004 - September 2004
Skills
Customer Service, Time Management, Sales Support, Direct Sales, Government Account..., Microsoft Office, Sales Operations, Training, Customer Satisfaction, Sales, Retail, Account Management, Management, Customer Retention, Call Centers, Solution Selling, Managed Services, Mobile Devices, Telecommunications, Wireless
Education
Concordia University Texas 2015 — 2017
Bachelor’s Degree, Human Resource Management, Junior
AT&T November 2013 - Present
AT&T August 2010 - November 2013
AT&T May 2007 - August 2010
AT&T November 2005 - May 2007
West Corporation September 2004 - September 2005
Verizon April 2004 - September 2004
Skills
Customer Service, Time Management, Sales Support, Direct Sales, Government Account..., Microsoft Office, Sales Operations, Training, Customer Satisfaction, Sales, Retail, Account Management, Management, Customer Retention, Call Centers, Solution Selling, Managed Services, Mobile Devices, Telecommunications, Wireless
Education
Concordia University Texas 2015 — 2017
Bachelor’s Degree, Human Resource Management, Junior
Jennifer Friedman's West Corporation Experience February 2011 - November 2012
Job International Vendor Manager, Customer Service Management at Amazon.com
Industry Consumer Services
Experience
Amazon November 2012 - Present
West Corporation February 2011 - November 2012
West Corporation August 2009 - February 2011
West Corporation March 2007 - August 2009
West Corporation September 2004 - March 2007
West Corporation May 2004 - September 2004
West Corporation June 2000 - May 2004
TMP Worldwide, Inc November 1999 - March 2000
Skills
Call Center, Vendor Management, VoIP, Training, Account Management, Salesforce.com, Avaya, Customer Satisfaction, Telecommunications, IVR, Team Building, Business Process..., Lead Generation, Change Management, CRM, Customer Service, Software Documentation, Service Delivery, Recruiting, Performance Management, Process Improvement, Inbound Marketing, Operations Management, Talent Acquisition, Data Center, Management, BPO, Product Management, Cross-functional Team..., Customer Experience, SaaS, Visio, CTI, Customer Retention, Outsourcing, Workforce Management, Call Centers, Contact Centers, Leadership, Sales Operations
Education
Creighton University 1992 — 1996
BA, Journalism with emphasis in Advertising
Amazon November 2012 - Present
West Corporation February 2011 - November 2012
West Corporation August 2009 - February 2011
West Corporation March 2007 - August 2009
West Corporation September 2004 - March 2007
West Corporation May 2004 - September 2004
West Corporation June 2000 - May 2004
TMP Worldwide, Inc November 1999 - March 2000
Skills
Call Center, Vendor Management, VoIP, Training, Account Management, Salesforce.com, Avaya, Customer Satisfaction, Telecommunications, IVR, Team Building, Business Process..., Lead Generation, Change Management, CRM, Customer Service, Software Documentation, Service Delivery, Recruiting, Performance Management, Process Improvement, Inbound Marketing, Operations Management, Talent Acquisition, Data Center, Management, BPO, Product Management, Cross-functional Team..., Customer Experience, SaaS, Visio, CTI, Customer Retention, Outsourcing, Workforce Management, Call Centers, Contact Centers, Leadership, Sales Operations
Education
Creighton University 1992 — 1996
BA, Journalism with emphasis in Advertising
Doug Eipperle's West Corporation Experience January 1999 - January 2008
Job Director, IT Application Development at Bellevue University
Industry Information Technology and Services
Experience
Bellevue University December 2010 - Present
Infogroup January 2008 - April 2010
West Corporation January 1999 - January 2008
local community college January 2003 - October 2003
United States Air Force January 1996 - January 1998
United States Air Force January 1994 - January 1996
United States Air Force January 1992 - January 1994
various operations Multiple Air Force January 1978 - January 1992
Skills
DNS, Project Management, Storage Area Networks, Business Development, Business Process, Agile Methodologies, Vendor Management, HRIS, Process Improvement, Leadership, IT Management, Enterprise Software, SQL, Business Intelligence, Technical Support, Databases, Budgets, Server Architecture, Disaster Recovery, Microsoft SQL Server, Networking, Integration
Education
University of Nebraska at Omaha 1995 — 1997
BS, Comp Sci
Community College of the Air Force 1993 — 1994
Associate's, Computer Science
Community College of the Air Force 1990 — 1991
Associate's, Personnel Administration
Bellevue University December 2010 - Present
Infogroup January 2008 - April 2010
West Corporation January 1999 - January 2008
local community college January 2003 - October 2003
United States Air Force January 1996 - January 1998
United States Air Force January 1994 - January 1996
United States Air Force January 1992 - January 1994
various operations Multiple Air Force January 1978 - January 1992
Skills
DNS, Project Management, Storage Area Networks, Business Development, Business Process, Agile Methodologies, Vendor Management, HRIS, Process Improvement, Leadership, IT Management, Enterprise Software, SQL, Business Intelligence, Technical Support, Databases, Budgets, Server Architecture, Disaster Recovery, Microsoft SQL Server, Networking, Integration
Education
University of Nebraska at Omaha 1995 — 1997
BS, Comp Sci
Community College of the Air Force 1993 — 1994
Associate's, Computer Science
Community College of the Air Force 1990 — 1991
Associate's, Personnel Administration
Kerrie Kite's West Corporation Experience November 2000 - November 2004
Job Clinical Application Specialist, Product Implementation at Medtronic
Industry Hospital & Health Care
Experience
The Computer Merchant June 2013 - Present
CareFusion October 2006 - June 2013
McKesson Medication Management November 2004 - July 2006
West Corporation November 2000 - November 2004
Skills
Medical Devices, HL7, Product Launch, Healthcare Information..., Product Management, Six Sigma, Cross-functional Team..., Process Improvement, Healthcare Industry, Informatics, Software Documentation, Project Management, Healthcare, V&V, Leadership
Education
University of Iowa
Bachelor of Science
Columbia College
Computer Science
The Computer Merchant June 2013 - Present
CareFusion October 2006 - June 2013
McKesson Medication Management November 2004 - July 2006
West Corporation November 2000 - November 2004
Skills
Medical Devices, HL7, Product Launch, Healthcare Information..., Product Management, Six Sigma, Cross-functional Team..., Process Improvement, Healthcare Industry, Informatics, Software Documentation, Project Management, Healthcare, V&V, Leadership
Education
University of Iowa
Bachelor of Science
Columbia College
Computer Science
Patrick Leahy's West Corporation Experience January 2007 - December 2007
Job Campaign Manager at The Steier Group
Industry Government Administration
Experience
The Steier Group March 2013 - Present
Papio-Missouri River Natural Resources District Board of Directors January 2013 - Present
U.S. Army Reserve October 2005 - Present
US Small Business Administration January 2013 - March 2013
U.S. Senator Ben Nelson December 2007 - December 2012
Leahy for NRD Board February 2012 - November 2012
West Corporation January 2007 - December 2007
Nebraska Democratic Party May 2006 - November 2006
Skills
Political Consulting, Public Policy, Government Liaison, Government Relations, National Security, Strategic Analysis, Strategic Planning, Operational Development, Tactics, Public Relations, Public Speaking, Research Project..., Public Affairs, International Relations, Statistics, Analysis, Nonprofits, Project Management, Community Outreach, Research, Political Campaigns, Program Management, Fundraising, Government, Volunteer Management, Grants, Training, Politics, Budgets, Leadership, Military, Strategy, Strategic Communications, Team Building, Economic Development, Policy Analysis, Management, Legislative Relations, Community Development, Leadership Development, Operational Planning, Event Planning, Policy
Education
Creighton University 2008 — 2014
MA, International Relations
University of Nebraska at Omaha 2001 — 2005
BS, Politcal Science and Economics
The Steier Group March 2013 - Present
Papio-Missouri River Natural Resources District Board of Directors January 2013 - Present
U.S. Army Reserve October 2005 - Present
US Small Business Administration January 2013 - March 2013
U.S. Senator Ben Nelson December 2007 - December 2012
Leahy for NRD Board February 2012 - November 2012
West Corporation January 2007 - December 2007
Nebraska Democratic Party May 2006 - November 2006
Skills
Political Consulting, Public Policy, Government Liaison, Government Relations, National Security, Strategic Analysis, Strategic Planning, Operational Development, Tactics, Public Relations, Public Speaking, Research Project..., Public Affairs, International Relations, Statistics, Analysis, Nonprofits, Project Management, Community Outreach, Research, Political Campaigns, Program Management, Fundraising, Government, Volunteer Management, Grants, Training, Politics, Budgets, Leadership, Military, Strategy, Strategic Communications, Team Building, Economic Development, Policy Analysis, Management, Legislative Relations, Community Development, Leadership Development, Operational Planning, Event Planning, Policy
Education
Creighton University 2008 — 2014
MA, International Relations
University of Nebraska at Omaha 2001 — 2005
BS, Politcal Science and Economics
Emily Scheibeler's West Corporation Experience June 2008 - July 2010
Job CRM Admin Analyst at Alorica
Industry Information Technology and Services
Experience
Alorica (formerly West Corporation Agent Services) July 2010 - Present
West Corporation June 2008 - July 2010
West Corporation July 2007 - June 2008
Skills
Requirements Gathering, Functional Requirements, Project Management, Use Case Diagrams, Customer Experience, Test Cases, User Acceptance Testing, Troubleshooting, Software Documentation, Microsoft Office, Data Analysis, Customer Satisfaction, Team Leadership, Training, Process Improvement, Telecommunications, Customer Service, Access, Analysis, Database Administration, Technical Support, Account Management, Web Design, Vendor Management, CRM, SQL
Education
Creighton University 2003 — 2007
Political Science, International Relations and Affairs, BA
Alorica (formerly West Corporation Agent Services) July 2010 - Present
West Corporation June 2008 - July 2010
West Corporation July 2007 - June 2008
Skills
Requirements Gathering, Functional Requirements, Project Management, Use Case Diagrams, Customer Experience, Test Cases, User Acceptance Testing, Troubleshooting, Software Documentation, Microsoft Office, Data Analysis, Customer Satisfaction, Team Leadership, Training, Process Improvement, Telecommunications, Customer Service, Access, Analysis, Database Administration, Technical Support, Account Management, Web Design, Vendor Management, CRM, SQL
Education
Creighton University 2003 — 2007
Political Science, International Relations and Affairs, BA
Dr. Claude A. Dangerfield II Th.D's West Corporation Experience 2004 - 2006
Job President of Virginia Campus, Board Member at Northeastern College of Theology
Industry Professional Training & Coaching
Experience
Northeastern College of Theology August 2015 - Present
GeBBS Consulting 2015 - Present
McKesson Health IT March 2015 - Present
The Training Associates February 2012 - Present
Transformation Training and Development, Graphic Designs January 1996 - Present
Metropolitan College of Theology Virginia August 2013 - August 2015
Davita-Berkeley Training Group September 2011 - February 2012
AAConnect 2005 - 2011
Davita/Berkeley Training 2006 - 2007
West Corporation 2004 - 2006
Skills
Youth Development, Youth Mentoring, Youth Ministry, Teachers, Theatre, Staff Development, Customer Service, Community Outreach, Multimedia, Business Development, Designs, Logo Design, Instructor-led Training, Training Delivery, Leadership Development, Instructional Design, Training, Employee Training, Learning Management, Management, Software Documentation, Program Management, Leadership, Performance Improvement, Talent Management, Team Building, E-Learning, Blended Learning, Public Speaking, Hands-on Training, Organizational..., Coaching, Needs Analysis, Captivate, Technical Training
Education
North Carolina of Theology 2011 — 2014
Doctor of Theology, Theology and Religious Vocations, Business Admin., 3.9 GPA
North Carolina College of Theology 2012 — 2013
Master's Degree
North Carolina College of Theology 2011 — 2012
Bachelor's degree, Theology
Community College of Philadelphia 1976 — 1996
Business Management/Accounting
Northeastern College of Theology August 2015 - Present
GeBBS Consulting 2015 - Present
McKesson Health IT March 2015 - Present
The Training Associates February 2012 - Present
Transformation Training and Development, Graphic Designs January 1996 - Present
Metropolitan College of Theology Virginia August 2013 - August 2015
Davita-Berkeley Training Group September 2011 - February 2012
AAConnect 2005 - 2011
Davita/Berkeley Training 2006 - 2007
West Corporation 2004 - 2006
Skills
Youth Development, Youth Mentoring, Youth Ministry, Teachers, Theatre, Staff Development, Customer Service, Community Outreach, Multimedia, Business Development, Designs, Logo Design, Instructor-led Training, Training Delivery, Leadership Development, Instructional Design, Training, Employee Training, Learning Management, Management, Software Documentation, Program Management, Leadership, Performance Improvement, Talent Management, Team Building, E-Learning, Blended Learning, Public Speaking, Hands-on Training, Organizational..., Coaching, Needs Analysis, Captivate, Technical Training
Education
North Carolina of Theology 2011 — 2014
Doctor of Theology, Theology and Religious Vocations, Business Admin., 3.9 GPA
North Carolina College of Theology 2012 — 2013
Master's Degree
North Carolina College of Theology 2011 — 2012
Bachelor's degree, Theology
Community College of Philadelphia 1976 — 1996
Business Management/Accounting
Craig Hamler's West Corporation Experience November 2012 - Present
Job Service Delivery Manager at Solutionary
Industry Information Technology and Services
Experience
Solutionary June 2015 - Present
West Corporation November 2012 - Present
CoSentry April 2010 - October 2012
CoSentry November 2005 - April 2010
CoSentry November 2002 - November 2005
IPRevolution November 2000 - November 2002
IPRevolution April 1999 - November 2000
First Data Corporation May 1997 - May 1999
First Data Corporation May 1995 - May 1997
First Data Corporation May 1994 - May 1997
Skills
Technical Support, Solution Architecture, Contact Center..., Troubleshooting, Disaster Recovery, Networking, Help Desk Support, IT Outsourcing, Process Improvement, Call Centers, Data Center, IT Management, Information Technology, Management, Network Administration, Servers, Vendor Management, Virtualization, Windows, Outsourcing, Integration, Business Intelligence, Visio, Cisco Technologies, Storage
Education
Creighton University 1990 — 1994
BA, Journalism
Solutionary June 2015 - Present
West Corporation November 2012 - Present
CoSentry April 2010 - October 2012
CoSentry November 2005 - April 2010
CoSentry November 2002 - November 2005
IPRevolution November 2000 - November 2002
IPRevolution April 1999 - November 2000
First Data Corporation May 1997 - May 1999
First Data Corporation May 1995 - May 1997
First Data Corporation May 1994 - May 1997
Skills
Technical Support, Solution Architecture, Contact Center..., Troubleshooting, Disaster Recovery, Networking, Help Desk Support, IT Outsourcing, Process Improvement, Call Centers, Data Center, IT Management, Information Technology, Management, Network Administration, Servers, Vendor Management, Virtualization, Windows, Outsourcing, Integration, Business Intelligence, Visio, Cisco Technologies, Storage
Education
Creighton University 1990 — 1994
BA, Journalism
Kathryn Hemenway's West Corporation Experience January 2008 - Present
Job Insurance Producer at Securus Final Expense Marketing
Industry Insurance
Experience
Symons Tax Services June 2014 - Present
Securus Final Expense Marketing June 2014 - Present
EduStaff January 2014 - Present
West Corporation January 2008 - Present
West Corporation January 2008 - July 2013
SOM- Secretary of State October 2011 - May 2012
West Corporation May 2011 - May 2012
Michigan CASA 2007 - 2011
US Census Bureau December 2009 - May 2010
Albion Volunteer Service Organization July 2009 - May 2010
Skills
Customer Service, Public Speaking, Research, Social Networking, Leadership, Newsletters, Fundraising, Blogging, Social Media
Education
Cornerstone University 1982 — 1986
BA, Sociology, Psychology, Communications
Sexton High School 1981 — 1982
Symons Tax Services June 2014 - Present
Securus Final Expense Marketing June 2014 - Present
EduStaff January 2014 - Present
West Corporation January 2008 - Present
West Corporation January 2008 - July 2013
SOM- Secretary of State October 2011 - May 2012
West Corporation May 2011 - May 2012
Michigan CASA 2007 - 2011
US Census Bureau December 2009 - May 2010
Albion Volunteer Service Organization July 2009 - May 2010
Skills
Customer Service, Public Speaking, Research, Social Networking, Leadership, Newsletters, Fundraising, Blogging, Social Media
Education
Cornerstone University 1982 — 1986
BA, Sociology, Psychology, Communications
Sexton High School 1981 — 1982
Margaret Cleghorn's West Corporation Experience October 2010 - Present
Job ERG
Industry Computer Networking
Experience
West Corporation October 2010 - Present
West Corporation August 2009 - March 2011
West Corporation June 2006 - August 2009
West Corporation Revenue Generation 2005 - 2007
Skills
VoIP, Avaya, Troubleshooting, Servers, Telephony, Call Center, Windows Server, Telecommunications, Active Directory, Cisco Technologies, IVR, Routers, Switches, Call Centers, TCP/IP, DNS, Citrix, SIP, Cisco IOS, Virtualization, LAN-WAN, Network Administration, Computer Hardware, Microsoft Exchange, Training, IT Management, Vendor Management, Help Desk Support, Network Security, Windows 7, IP, Networking, VPN, Wireless Networking, WAN, Technical Support, DHCP, Data Center, Cabling, Routing, Hardware, Unified Communications, Security, XP, MPLS, CCNA, Firewalls, Disaster Recovery, VMware, Software Installation
Education
Colorado Technical University Online 2007 — 2009
MSM ISS, Information Technology
Colorado Technical University-Online 2007 — 2009
MSM ISS Information Security, Computer Information Systems Security, B
ITT-TECH 2003 — 2005
Bachelor's degree, Information System Security, B
ITT-TECH 2000 — 2002
Associate's degree, Computer Networking System Technology
West Corporation October 2010 - Present
West Corporation August 2009 - March 2011
West Corporation June 2006 - August 2009
West Corporation Revenue Generation 2005 - 2007
Skills
VoIP, Avaya, Troubleshooting, Servers, Telephony, Call Center, Windows Server, Telecommunications, Active Directory, Cisco Technologies, IVR, Routers, Switches, Call Centers, TCP/IP, DNS, Citrix, SIP, Cisco IOS, Virtualization, LAN-WAN, Network Administration, Computer Hardware, Microsoft Exchange, Training, IT Management, Vendor Management, Help Desk Support, Network Security, Windows 7, IP, Networking, VPN, Wireless Networking, WAN, Technical Support, DHCP, Data Center, Cabling, Routing, Hardware, Unified Communications, Security, XP, MPLS, CCNA, Firewalls, Disaster Recovery, VMware, Software Installation
Education
Colorado Technical University Online 2007 — 2009
MSM ISS, Information Technology
Colorado Technical University-Online 2007 — 2009
MSM ISS Information Security, Computer Information Systems Security, B
ITT-TECH 2003 — 2005
Bachelor's degree, Information System Security, B
ITT-TECH 2000 — 2002
Associate's degree, Computer Networking System Technology
Christy Iltzsch's West Corporation Experience May 2014 - Present
Job Corporate Paralegal
Industry Legal Services
Experience
West Corporation May 2014 - Present
Olam Spices and Vegetables, Inc. February 2012 - May 2014
Legal Aid of Nebraska January 2013 - April 2013
West Corporation September 2008 - February 2012
West Corporation March 2007 - September 2008
West Corporation August 2006 - March 2007
Skills
Change Management, SharePoint, IVR, Account Management, Call Center, Telecommunications, Customer Service, Westlaw, Legal Research, Legal Writing, Legal Documents, Intellectual Property, Social Security Law, Medical Law, Receptionist Duties, Contract Management, Contract Law, Litigation, Maintaining Strong..., Internal Communications, Litigation Support, Lexis Nexis, Bankruptcy Law, Family Law, Trial Management, Case Management Software, Moot Court, Switchboard, Drafting Correspondence, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Lotus Notes, West Case Notebook, Customer Satisfaction, Call Centers, Vendor Management, Analysis, CRM, Management, Software Documentation, Courts, Document Review, Project Management, Access, Legal Assistance, Outlook, Trials
Education
The George Washington University 2011 — 2013
Masters, Paralegal Studies
Creighton University 2003 — 2006
Bachelor of Science in Business Administration, Management/Pre-law
Metropolitan Community College 2000 — 2003
Associates Degree, Business Transfer
West Corporation May 2014 - Present
Olam Spices and Vegetables, Inc. February 2012 - May 2014
Legal Aid of Nebraska January 2013 - April 2013
West Corporation September 2008 - February 2012
West Corporation March 2007 - September 2008
West Corporation August 2006 - March 2007
Skills
Change Management, SharePoint, IVR, Account Management, Call Center, Telecommunications, Customer Service, Westlaw, Legal Research, Legal Writing, Legal Documents, Intellectual Property, Social Security Law, Medical Law, Receptionist Duties, Contract Management, Contract Law, Litigation, Maintaining Strong..., Internal Communications, Litigation Support, Lexis Nexis, Bankruptcy Law, Family Law, Trial Management, Case Management Software, Moot Court, Switchboard, Drafting Correspondence, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Lotus Notes, West Case Notebook, Customer Satisfaction, Call Centers, Vendor Management, Analysis, CRM, Management, Software Documentation, Courts, Document Review, Project Management, Access, Legal Assistance, Outlook, Trials
Education
The George Washington University 2011 — 2013
Masters, Paralegal Studies
Creighton University 2003 — 2006
Bachelor of Science in Business Administration, Management/Pre-law
Metropolitan Community College 2000 — 2003
Associates Degree, Business Transfer
Alex Waugh's West Corporation Experience January 2003 - May 2003
Job Infrastructure Services Manager at Jelecos
Industry Computer Networking
Experience
Jelecos November 2014 - Present
Team Software, Inc January 2013 - November 2014
Election Systems & Software August 2011 - January 2013
Kidwell November 2007 - August 2011
Faith Regional Health Services May 2005 - November 2007
Solutions Oriented Systems, Inc December 2003 - May 2005
Software Technology, Inc May 2003 - December 2003
West Corporation January 2003 - May 2003
AMI Group May 2002 - December 2002
Skills
VMware, Citrix, Windows, Active Directory, Windows Server, Firewalls, Virtualization, Group Policy, Cisco, Troubleshooting, SAN, DNS, Computer Hardware, System Administration, Linux, Operating Systems, VPN, Servers, Windows Server 2008, Windows Server 2003, Cloud Computing, Storage, Data Center, IT Management, Network Administration, Integration, Blackberry Enterprise..., Problem Solving, VMware ESX, Network Security, Security, Disaster Recovery, Cisco Technologies, Dell PowerEdge Servers, Microsoft Exchange, Information Technology, XP, VMware Infrastructure, Windows 7, Networking, Wireless Networking, Hardware, HP, IIS, Routers
Education
Creighton University 1997 — 2001
BSBA, MIS
Jelecos November 2014 - Present
Team Software, Inc January 2013 - November 2014
Election Systems & Software August 2011 - January 2013
Kidwell November 2007 - August 2011
Faith Regional Health Services May 2005 - November 2007
Solutions Oriented Systems, Inc December 2003 - May 2005
Software Technology, Inc May 2003 - December 2003
West Corporation January 2003 - May 2003
AMI Group May 2002 - December 2002
Skills
VMware, Citrix, Windows, Active Directory, Windows Server, Firewalls, Virtualization, Group Policy, Cisco, Troubleshooting, SAN, DNS, Computer Hardware, System Administration, Linux, Operating Systems, VPN, Servers, Windows Server 2008, Windows Server 2003, Cloud Computing, Storage, Data Center, IT Management, Network Administration, Integration, Blackberry Enterprise..., Problem Solving, VMware ESX, Network Security, Security, Disaster Recovery, Cisco Technologies, Dell PowerEdge Servers, Microsoft Exchange, Information Technology, XP, VMware Infrastructure, Windows 7, Networking, Wireless Networking, Hardware, HP, IIS, Routers
Education
Creighton University 1997 — 2001
BSBA, MIS
Nate Legband's West Corporation Experience November 2009 - June 2012
Job Chief Financial Officer at Ballantyne Strong
Industry Telecommunications
Experience
Ballantyne Strong September 2014 - Present
Ballantyne Strong June 2012 - September 2014
West Corporation November 2009 - June 2012
West Asset Management October 2008 - November 2009
West Corporation February 2008 - October 2008
Deloitte & Touche January 2003 - February 2008
Education
Creighton University 1998 — 2002
BSBA, Accounting and Finance
Ballantyne Strong September 2014 - Present
Ballantyne Strong June 2012 - September 2014
West Corporation November 2009 - June 2012
West Asset Management October 2008 - November 2009
West Corporation February 2008 - October 2008
Deloitte & Touche January 2003 - February 2008
Education
Creighton University 1998 — 2002
BSBA, Accounting and Finance
Julie Boatright's West Corporation Experience July 2008 - April 2009
Job Consumer Services Professional
Industry Consumer Services
Experience
West Corporation July 2008 - April 2009
Teleperformance July 2008 - September 2008
West Corporation March 2007 - June 2008
Skills
Customer Service, Training, Leadership
Education
Columbia Basin College 2006 — 2006
No, Nursing
West Corporation July 2008 - April 2009
Teleperformance July 2008 - September 2008
West Corporation March 2007 - June 2008
Skills
Customer Service, Training, Leadership
Education
Columbia Basin College 2006 — 2006
No, Nursing
Warren Calkin III's West Corporation Experience June 2004 - March 2005
Job Simulation Technician
Industry Information Technology and Services
Experience
CNCEVE Consulting May 2010 - Present
McLellan Analytical Solutions January 2010 - May 2010
AAI Corporation August 2007 - January 2010
Coast Pump Water Technologies May 2005 - July 2007
Optel Limited February 2005 - October 2005
TEKsystems April 2005 - April 2005
West Corporation June 2004 - March 2005
United States Air Force February 1999 - February 2004
Education
Community College of the Air Force 1999 — 2004
Computer Science
Oviedo High School
Diploma
CNCEVE Consulting May 2010 - Present
McLellan Analytical Solutions January 2010 - May 2010
AAI Corporation August 2007 - January 2010
Coast Pump Water Technologies May 2005 - July 2007
Optel Limited February 2005 - October 2005
TEKsystems April 2005 - April 2005
West Corporation June 2004 - March 2005
United States Air Force February 1999 - February 2004
Education
Community College of the Air Force 1999 — 2004
Computer Science
Oviedo High School
Diploma
Sam Leizerman's West Corporation Experience October 2008 - January 2010
Job Motivated and Intelligent Paramedic Student Looking To Learn More
Industry Public Safety
Experience
1st Advanced EMS December 2011 - March 2012
Columbus State Community College 2010 - 2012
VXI Global Solutions, Inc February 2010 - October 2010
West Corporation October 2008 - January 2010
Skills
EMT, EKG, Venipuncture, BLS, High Angle Rescue, River Rescue, IV Med Administration, Decision Making, Critical Thinking, Creative Problem Solving, Wound Care, Integrity, Highly Analytical, Fast Learner, Desire To Learn
Education
Columbus State 2010 — 2012
In Progress, EMS/Fire Science, 3.8
University of Toledo 2002 — 2006
Chemistry
1st Advanced EMS December 2011 - March 2012
Columbus State Community College 2010 - 2012
VXI Global Solutions, Inc February 2010 - October 2010
West Corporation October 2008 - January 2010
Skills
EMT, EKG, Venipuncture, BLS, High Angle Rescue, River Rescue, IV Med Administration, Decision Making, Critical Thinking, Creative Problem Solving, Wound Care, Integrity, Highly Analytical, Fast Learner, Desire To Learn
Education
Columbus State 2010 — 2012
In Progress, EMS/Fire Science, 3.8
University of Toledo 2002 — 2006
Chemistry
Harland Fogle's West Corporation Experience 1991 - 1992
Job SMSgt/USAF (Retired)
Industry Military
Experience
CETAC Technologies 1997 - 2005
American Business Information 1993 - 1997
Sarpy/Douglas/Pottawattamie Counties 1992 - 1993
West Corporation 1991 - 1992
Science Applications Internation Corporation 1986 - 1990
U.S.Air Force July 1962 - May 1986
Skills
Logistics, Military, Security Clearance, Telecommunications, Sales, DoD, Leadership, Military Operations, Program Management, Military Experience, Team Leadership, Command, Microsoft Office, Team Building, Strategic Planning, Operational Planning, Management, Operations Management, Customer Service, Army, Project Management, Government, Training
Education
Community College of the US Air Force 1973 — 1986
None, Business Administration and Management, General
CETAC Technologies 1997 - 2005
American Business Information 1993 - 1997
Sarpy/Douglas/Pottawattamie Counties 1992 - 1993
West Corporation 1991 - 1992
Science Applications Internation Corporation 1986 - 1990
U.S.Air Force July 1962 - May 1986
Skills
Logistics, Military, Security Clearance, Telecommunications, Sales, DoD, Leadership, Military Operations, Program Management, Military Experience, Team Leadership, Command, Microsoft Office, Team Building, Strategic Planning, Operational Planning, Management, Operations Management, Customer Service, Army, Project Management, Government, Training
Education
Community College of the US Air Force 1973 — 1986
None, Business Administration and Management, General
Antiniece Hall's West Corporation Experience July 2010 - June 2012
Job Alternative Dispute Resolution Professional
Industry Alternative Dispute Resolution
Experience
West Corporation July 2010 - June 2012
West 2010 - 2012
Coca Cola Enterprises March 2008 - March 2010
Vision Quest June 2002 - May 2007
Education
community care co 2011 — 2012
Medical Billing and Coding, medical billing and coding
Community Care College
West Corporation July 2010 - June 2012
West 2010 - 2012
Coca Cola Enterprises March 2008 - March 2010
Vision Quest June 2002 - May 2007
Education
community care co 2011 — 2012
Medical Billing and Coding, medical billing and coding
Community Care College
Richard Lambdin's West Corporation Experience October 2008 - March 2009
Job Security
Industry Security and Investigations
Experience
Peek n Peak Resort September 2012 - Present
Wal-Mart April 2012 - September 2013
Universal Parts March 2011 - March 2012
Toys R Us October 2010 - January 2011
PODS May 2010 - October 2010
West Corporation October 2008 - March 2009
Skills
Order Fulfillment, Quality Control, Inventory Management, Stock Replenishment, Pick & Pack, Material Handling, NetSuite, Microsoft Office, Computer Hardware, Computer Repair, Networking, Troubleshooting, Customer Service, Cycle Counting, Forklift Operator, Scissor Lift, Pallet Jack, Security, Reports, Warehouse Management, Warehousing, Time Management, Inventory Control, Management, Technical Support, Distribution Center..., Inventory Analysis, Inventory, CPFR, Order Processing, Loss Prevention, Asset Protection, Deliveries, Inventory Accuracy, Recieving, Dispatching, Supply
Education
Community College of Aurora 2008 — 2013
Associate of Arts and Sciences (AAS), computer networking technology, 3.0
ITT Technical institute-aurora co
Peek n Peak Resort September 2012 - Present
Wal-Mart April 2012 - September 2013
Universal Parts March 2011 - March 2012
Toys R Us October 2010 - January 2011
PODS May 2010 - October 2010
West Corporation October 2008 - March 2009
Skills
Order Fulfillment, Quality Control, Inventory Management, Stock Replenishment, Pick & Pack, Material Handling, NetSuite, Microsoft Office, Computer Hardware, Computer Repair, Networking, Troubleshooting, Customer Service, Cycle Counting, Forklift Operator, Scissor Lift, Pallet Jack, Security, Reports, Warehouse Management, Warehousing, Time Management, Inventory Control, Management, Technical Support, Distribution Center..., Inventory Analysis, Inventory, CPFR, Order Processing, Loss Prevention, Asset Protection, Deliveries, Inventory Accuracy, Recieving, Dispatching, Supply
Education
Community College of Aurora 2008 — 2013
Associate of Arts and Sciences (AAS), computer networking technology, 3.0
ITT Technical institute-aurora co
Jeremy Wilcox's West Corporation Experience 2010 - 2013
Job Marketing and Sales
Industry Telecommunications
Experience
Free Lancer January 2007 - Present
West Corporation 2010 - 2013
Skills
Sales, Marketing, Social Media Marketing, Product Marketing, Public Relations, Advertising, Market Research, Writing, Social Research, Brand Management, Film Criticism, Technical Writing, Voice Acting, Voice Over, Promotions, Music Theory, Direct Marketing, Communication, Marketing Communications, Customer Service
Education
Columbia State Community College 2006 — 2008
Music Theory and Composition
Columbia Central High School 2000 — 2004
High School diploma
Free Lancer January 2007 - Present
West Corporation 2010 - 2013
Skills
Sales, Marketing, Social Media Marketing, Product Marketing, Public Relations, Advertising, Market Research, Writing, Social Research, Brand Management, Film Criticism, Technical Writing, Voice Acting, Voice Over, Promotions, Music Theory, Direct Marketing, Communication, Marketing Communications, Customer Service
Education
Columbia State Community College 2006 — 2008
Music Theory and Composition
Columbia Central High School 2000 — 2004
High School diploma
Robert Jenkner's West Corporation Experience September 2013 - May 2014
Job Information Services/Healthcare Professional
Industry Information Services
Experience
Catholic Health Initiatives (Conifer Health) May 2014 - November 2014
West Corporation September 2013 - May 2014
Convergys January 2013 - May 2013
TASC, Inc. November 2010 - February 2011
Skills
Customer Service, Microsoft Office, Management, Project Management, Microsoft Excel, Strategic Planning, Training, Quality Assurance, Coaching, Microsoft Word, Data Analysis, Security Clearance, Communication, Computer Proficiency, Patient Registration, Appointment Scheduling, Health Insurance, Medicare, Medicaid, Public Speaking, Professional Phone..., Client Services, Escalation Resolution, Epic Systems, Professional Mentoring, Hospital Information..., Skilled Multi-tasker
Education
Community College of the Air Force 1997 — 2000
Associate's degree, Communications Applications Technology, 3.40
Community College of the Air Force 1997 — 2000
Associate of Arts and Sciences (AAS), Communication, General
Catholic Health Initiatives (Conifer Health) May 2014 - November 2014
West Corporation September 2013 - May 2014
Convergys January 2013 - May 2013
TASC, Inc. November 2010 - February 2011
Skills
Customer Service, Microsoft Office, Management, Project Management, Microsoft Excel, Strategic Planning, Training, Quality Assurance, Coaching, Microsoft Word, Data Analysis, Security Clearance, Communication, Computer Proficiency, Patient Registration, Appointment Scheduling, Health Insurance, Medicare, Medicaid, Public Speaking, Professional Phone..., Client Services, Escalation Resolution, Epic Systems, Professional Mentoring, Hospital Information..., Skilled Multi-tasker
Education
Community College of the Air Force 1997 — 2000
Associate's degree, Communications Applications Technology, 3.40
Community College of the Air Force 1997 — 2000
Associate of Arts and Sciences (AAS), Communication, General
Kathryn Kinkade's West Corporation Experience October 2013 - February 2014
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
West Corporation October 2013 - February 2014
CROSSMARK September 2011 - October 2013
Community Care College September 2010 - October 2010
Whirlpool Corporation April 2005 - November 2008
Education
Community Care College 2008 — 2010
Associate of Applied Sciences, Surgical Technology/Technologist
West Corporation October 2013 - February 2014
CROSSMARK September 2011 - October 2013
Community Care College September 2010 - October 2010
Whirlpool Corporation April 2005 - November 2008
Education
Community Care College 2008 — 2010
Associate of Applied Sciences, Surgical Technology/Technologist
Taneshia Jones's West Corporation Experience October 2004 - February 2006
Job
Industry Consumer Services
Experience
Cox Communications July 2011 - March 2014
TCIM February 2007 - March 2012
West Corporation October 2004 - February 2006
Education
Community Care College
Associate's degree, Medical Billing and Coding
Cox Communications July 2011 - March 2014
TCIM February 2007 - March 2012
West Corporation October 2004 - February 2006
Education
Community Care College
Associate's degree, Medical Billing and Coding
Oscar Gutierez's West Corporation Experience April 2007 - May 2010
Job Residential Project Manager at Royal Roofing Inc.
Industry Construction
Experience
Royal Roofing, Inc. December 2013 - Present
Royal Roofing Inc. July 2011 - Present
West Corporation April 2007 - May 2010
Skills
Bilingual, Proposal Writing, Measurements, Customer Service, Computer Proficiency, Sales Presentations
Education
Columbia Basin College 2007 — 2010
Associate of Arts and Sciences (AAS), Criminal Justice/Law Enforcement Administration
Pasco High School 2004 — 2007
High School Diploma, General Studies
Royal Roofing, Inc. December 2013 - Present
Royal Roofing Inc. July 2011 - Present
West Corporation April 2007 - May 2010
Skills
Bilingual, Proposal Writing, Measurements, Customer Service, Computer Proficiency, Sales Presentations
Education
Columbia Basin College 2007 — 2010
Associate of Arts and Sciences (AAS), Criminal Justice/Law Enforcement Administration
Pasco High School 2004 — 2007
High School Diploma, General Studies
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