West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Tricia Godfrey Tricia Godfrey's West Corporation Experience August 2012 - May 2014
Job Territory Manager at AppDynamics
Industry Information Technology and Services
Experience
AppDynamics May 2014 - Present
West Corporation August 2012 - May 2014
Groupon 2011 - 2012
Careerbuilder.com March 2008 - April 2011
Skills
Selling, Sales Process, New Business Development, Sales, Sales Operations, Solution Selling, Salesforce.com, Cold Calling, Recruiting, Account Management, Direct Sales, Lead Generation, SaaS, B2B, Sales Presentations, CRM
Education
Indiana University-Northwest 2003 — 2007
Bachelor
AppDynamics May 2014 - Present
West Corporation August 2012 - May 2014
Groupon 2011 - 2012
Careerbuilder.com March 2008 - April 2011
Skills
Selling, Sales Process, New Business Development, Sales, Sales Operations, Solution Selling, Salesforce.com, Cold Calling, Recruiting, Account Management, Direct Sales, Lead Generation, SaaS, B2B, Sales Presentations, CRM
Education
Indiana University-Northwest 2003 — 2007
Bachelor
Betty Lewandowski's West Corporation Experience
Job Sr Sales Account Manager at West Corporation
Industry Telecommunications
Experience
West Corporation
Skills
Telecommunications, Account Management, Planogram Development, Direct Sales, Solution Selling, Operating Systems, Forecasting, Coaching, Training, Customer Retention, Sales Process, Sales Operations, Selling, Sales, Customer Satisfaction, Team Leadership, Team Building, Customer Service
Education
Indiana University-Purdue University at Fort Wayne
Music
West Corporation
Skills
Telecommunications, Account Management, Planogram Development, Direct Sales, Solution Selling, Operating Systems, Forecasting, Coaching, Training, Customer Retention, Sales Process, Sales Operations, Selling, Sales, Customer Satisfaction, Team Leadership, Team Building, Customer Service
Education
Indiana University-Purdue University at Fort Wayne
Music
Robert Philbeck Robert Philbeck's West Corporation Experience August 2014 - September 2015
Job Director, Business Development at Mindmarker
Industry Telecommunications
Experience
Mindmarker September 2015 - Present
West Corporation August 2014 - September 2015
Deutsche Telekom AG August 2012 - August 2014
AT&T November 2009 - August 2012
Verizon March 2000 - November 2009
Education
Georgia State University
Bachelor of Science
Mindmarker September 2015 - Present
West Corporation August 2014 - September 2015
Deutsche Telekom AG August 2012 - August 2014
AT&T November 2009 - August 2012
Verizon March 2000 - November 2009
Education
Georgia State University
Bachelor of Science
Christian Wichinski Christian Wichinski's West Corporation Experience November 2014 - Present
Job Account Manager at West Corporation
Industry Retail
Experience
West Corporation November 2014 - Present
OfficeMax May 2011 - November 2014
US Army June 2003 - February 2011
Midwest Patrol and Investigation July 2007 - 2009
Skills
Sales, Military Experience, Business Planning, Leadership, Team Leadership, Training, Team Building, Organizational..., Customer Service, Management, Operations Management, Time Management, Leadership Development, Microsoft Office, Security Clearance, Customer Satisfaction
Education
Globe University-La Crosse 2014 — 2015
Bachelor of Science (BS), Business, Management, Marketing
Globe University-La Crosse 2012 — 2013
Associate's degree, Business Administration and Management, General
West Corporation November 2014 - Present
OfficeMax May 2011 - November 2014
US Army June 2003 - February 2011
Midwest Patrol and Investigation July 2007 - 2009
Skills
Sales, Military Experience, Business Planning, Leadership, Team Leadership, Training, Team Building, Organizational..., Customer Service, Management, Operations Management, Time Management, Leadership Development, Microsoft Office, Security Clearance, Customer Satisfaction
Education
Globe University-La Crosse 2014 — 2015
Bachelor of Science (BS), Business, Management, Marketing
Globe University-La Crosse 2012 — 2013
Associate's degree, Business Administration and Management, General
Janae Wilson Janae Wilson's West Corporation Experience October 2013 - September 2014
Job Architectural Intern at Oakley Collier Architects, PA
Industry Architecture & Planning
Experience
Oakley Collier Architects, PA September 2014 - Present
West Corporation October 2013 - September 2014
IBEX Global 2013 - 2013
Skills
Customer Service, Team Management, AutoCAD, Microsoft Office, Photoshop, Revit, SketchUp, Architectural Drawings, Adobe Creative Suite, InDesign, Sustainable Design, Architecture, Sketching
Education
Hampton University 2008 — 2013
Master of Architecture (M.Arch.), Architecture
Hampton University
Urban Design, Study Abraod- Italy
Oakley Collier Architects, PA September 2014 - Present
West Corporation October 2013 - September 2014
IBEX Global 2013 - 2013
Skills
Customer Service, Team Management, AutoCAD, Microsoft Office, Photoshop, Revit, SketchUp, Architectural Drawings, Adobe Creative Suite, InDesign, Sustainable Design, Architecture, Sketching
Education
Hampton University 2008 — 2013
Master of Architecture (M.Arch.), Architecture
Hampton University
Urban Design, Study Abraod- Italy
Laura Veal Laura Veal's West Corporation Experience 2004 - 2007
Job Broker Service Representative at Claremont Insurance Services
Industry Insurance
Experience
Claremont Insurance Services April 2014 - Present
Blue Shield of California January 2012 - June 2013
Point Richmond Family Practice May 2010 - January 2012
dmg world media July 2007 - October 2008
West Corporation 2004 - 2007
Skills
Health Insurance, HIPAA, Medicare, Employee Benefits, Insurance, Healthcare, Brokers, Disability Insurance, Managed Care, Life Insurance
Education
Heald College-Concord 2009 — 2010
Associate’s Degree, Medical/Clinical Assistant
Claremont Insurance Services April 2014 - Present
Blue Shield of California January 2012 - June 2013
Point Richmond Family Practice May 2010 - January 2012
dmg world media July 2007 - October 2008
West Corporation 2004 - 2007
Skills
Health Insurance, HIPAA, Medicare, Employee Benefits, Insurance, Healthcare, Brokers, Disability Insurance, Managed Care, Life Insurance
Education
Heald College-Concord 2009 — 2010
Associate’s Degree, Medical/Clinical Assistant
Breanna Winston Breanna Winston's West Corporation Experience June 2014 - August 2014
Job Attractions at Walt Disney World
Industry Individual & Family Services
Experience
Walt Disney World June 2015 - Present
Sodexo September 2014 - April 2015
West Corporation June 2014 - August 2014
Victoria's Secret May 2014 - August 2014
Victoria's Secret June 2013 - January 2014
Grand Canyon University September 2011 - April 2013
Skills
Outstanding customer..., Detail-oriented and..., Comfortable..., Confidence using..., Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Social Media
Education
Grand Canyon University 2011 — 2015
Bachelor of Psychology, Psychology
Walt Disney World June 2015 - Present
Sodexo September 2014 - April 2015
West Corporation June 2014 - August 2014
Victoria's Secret May 2014 - August 2014
Victoria's Secret June 2013 - January 2014
Grand Canyon University September 2011 - April 2013
Skills
Outstanding customer..., Detail-oriented and..., Comfortable..., Confidence using..., Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Social Media
Education
Grand Canyon University 2011 — 2015
Bachelor of Psychology, Psychology
Keena Flora Keena Flora's West Corporation Experience May 2015 - Present
Job CCP @ West Corporation
Industry Financial Services
Experience
West Corporation May 2015 - Present
Charlie's Sports Lounge September 2010 - Present
Rockwood Hospital for Pets December 2012 - April 2015
Globe University July 2010 - September 2012
Skills
Surgery, Veterinary, Laboratory, Inventory Management, Teamwork, Radiology, Hematology, Medical Terminology, Medical Records, Appointment Scheduling, Microbiology, Pharmacology, Venipuncture, Urinalysis, Animal Welfare, Client Education, Customer Satisfaction, Dogs, Laboratory Skills, Medicine, Outlook, Parasitology, Pets, Physiology, Time Management, Medication..., Animal Behavior, Animal Husbandry
Education
Globe University-Wausau 2010 — 2012
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
West Corporation May 2015 - Present
Charlie's Sports Lounge September 2010 - Present
Rockwood Hospital for Pets December 2012 - April 2015
Globe University July 2010 - September 2012
Skills
Surgery, Veterinary, Laboratory, Inventory Management, Teamwork, Radiology, Hematology, Medical Terminology, Medical Records, Appointment Scheduling, Microbiology, Pharmacology, Venipuncture, Urinalysis, Animal Welfare, Client Education, Customer Satisfaction, Dogs, Laboratory Skills, Medicine, Outlook, Parasitology, Pets, Physiology, Time Management, Medication..., Animal Behavior, Animal Husbandry
Education
Globe University-Wausau 2010 — 2012
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Jamie Kezeor Jamie Kezeor's West Corporation Experience August 2009 - August 2010
Job Director of Product Management at Upland Software
Industry Computer Software
Experience
Upland Software May 2013 - Present
Upland Software 2014 - 2014
FileBound January 2012 - May 2013
University of Nebraska-Lincoln August 2010 - May 2012
West Corporation August 2009 - August 2010
West Asset Management May 2007 - August 2009
Omnium Worldwide July 2006 - May 2007
Skills
Problem Solving, Strategic Planning, Writing, Customer Relations, Project Management, Marketing, Account Management, Process Improvement, Marketing Strategy, Advertising, Microsoft Office, Sales, Leadership, Marketing Communications, Budgets, Business Development, B2B, Business Analysis, Project Planning, Event Planning, Team Leadership, Training, Customer Service, Time Management, CRM, Management, Team Building, Access
Education
University of Nebraska-Lincoln 2010 — 2012
MBA, Specialization in Strategic Management
Hastings College 2002 — 2006
Bachelor of Arts in Marketing, Media Production, Advertising and PR, Coaching Endorsement
Upland Software May 2013 - Present
Upland Software 2014 - 2014
FileBound January 2012 - May 2013
University of Nebraska-Lincoln August 2010 - May 2012
West Corporation August 2009 - August 2010
West Asset Management May 2007 - August 2009
Omnium Worldwide July 2006 - May 2007
Skills
Problem Solving, Strategic Planning, Writing, Customer Relations, Project Management, Marketing, Account Management, Process Improvement, Marketing Strategy, Advertising, Microsoft Office, Sales, Leadership, Marketing Communications, Budgets, Business Development, B2B, Business Analysis, Project Planning, Event Planning, Team Leadership, Training, Customer Service, Time Management, CRM, Management, Team Building, Access
Education
University of Nebraska-Lincoln 2010 — 2012
MBA, Specialization in Strategic Management
Hastings College 2002 — 2006
Bachelor of Arts in Marketing, Media Production, Advertising and PR, Coaching Endorsement
Sachel Jackson Sachel Jackson's West Corporation Experience July 2012 - February 2013
Job Customer Care Specialist at Assurant Specialty Property
Industry Higher Education
Experience
Assurant Specialty Property April 2014 - Present
Nuvizions International Llc September 2013 - Present
Henry County Public Schools January 2014 - May 2015
Horizon Staffing Services July 2013 - September 2013
West Corporation July 2012 - February 2013
GEICO September 2011 - May 2012
PT Services, Inc. June 2007 - September 2011
FedEx Kinko's January 2007 - July 2007
University of Georgia June 2000 - August 2006
Education
University of Phoenix-Atlanta Campus 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Georgia State University 2001 — 2006
Bachelor of Arts (BA), Marketing
Assurant Specialty Property April 2014 - Present
Nuvizions International Llc September 2013 - Present
Henry County Public Schools January 2014 - May 2015
Horizon Staffing Services July 2013 - September 2013
West Corporation July 2012 - February 2013
GEICO September 2011 - May 2012
PT Services, Inc. June 2007 - September 2011
FedEx Kinko's January 2007 - July 2007
University of Georgia June 2000 - August 2006
Education
University of Phoenix-Atlanta Campus 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Georgia State University 2001 — 2006
Bachelor of Arts (BA), Marketing
Marie Tabios Marie Tabios's West Corporation Experience June 2003 - April 2007
Job HR Generalist at The Hawaii Group ("HiEmployment")
Industry Human Resources
Experience
HI HR August 2014 - Present
Sheraton Kona August 2011 - August 2014
Hilton Grand Vacations March 2010 - August 2011
Outrigger Hotels & Resorts May 2007 - February 2010
West Corporation June 2003 - April 2007
Peppermill Resort Spa Casino 2006 - 2007
Skills
Human Resources, Employee Relations, Recruiting, Benefits Administration, Performance Management, Talent Acquisition, Employee Engagement, Employee Benefits, HRIS, Payroll, HR Policies, Deferred Compensation, Organizational..., Succession Planning, Training, Hospitality Management
Education
Hawaii Pacific University 2000 — 2003
Bachelor's degree, International Business
Heald College-Honolulu 1999 — 2000
Associate of Arts (AA), Computer Business Administration
HI HR August 2014 - Present
Sheraton Kona August 2011 - August 2014
Hilton Grand Vacations March 2010 - August 2011
Outrigger Hotels & Resorts May 2007 - February 2010
West Corporation June 2003 - April 2007
Peppermill Resort Spa Casino 2006 - 2007
Skills
Human Resources, Employee Relations, Recruiting, Benefits Administration, Performance Management, Talent Acquisition, Employee Engagement, Employee Benefits, HRIS, Payroll, HR Policies, Deferred Compensation, Organizational..., Succession Planning, Training, Hospitality Management
Education
Hawaii Pacific University 2000 — 2003
Bachelor's degree, International Business
Heald College-Honolulu 1999 — 2000
Associate of Arts (AA), Computer Business Administration
shaunese lyle shaunese lyle's West Corporation Experience May 2001 - June 2005
Job Owner/Hairstylist at Drea's hair Design
Industry Health, Wellness and Fitness
Experience
Curvaceous Hair and BodyWear May 2014 - Present
Drea's hair Design January 2001 - Present
West Corporation May 2001 - June 2005
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Sales, Microsoft Excel, Microsoft Word, Marketing, PowerPoint, Management, Team Building, Teaching, Social Networking, Leadership, Strategic Planning, Beauty Industry, Cosmetology, Hair Care, Makeup Artistry, Hair Cutting
Education
the salon professional academy-Huntsville 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
International Academy of Design and Technology-Tampa 2011 — 2013
Bachelor's Degree, Fashion Design
International Academy of Design and Technology-Tampa 2011 — 2013
Bachelor's Degree, Fashion Design
Curvaceous Hair and BodyWear May 2014 - Present
Drea's hair Design January 2001 - Present
West Corporation May 2001 - June 2005
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Sales, Microsoft Excel, Microsoft Word, Marketing, PowerPoint, Management, Team Building, Teaching, Social Networking, Leadership, Strategic Planning, Beauty Industry, Cosmetology, Hair Care, Makeup Artistry, Hair Cutting
Education
the salon professional academy-Huntsville 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
International Academy of Design and Technology-Tampa 2011 — 2013
Bachelor's Degree, Fashion Design
International Academy of Design and Technology-Tampa 2011 — 2013
Bachelor's Degree, Fashion Design
Amber Barfield Amber Barfield's West Corporation Experience May 2012 - October 2012
Job Consumer Goods Professional
Industry Consumer Goods
Experience
Baby Jogger 2013 - 2014
West Corporation May 2012 - October 2012
CenturyLink November 2011 - May 2012
Northampton County EMS October 2006 - November 2011
Eastern Medical Transport July 2006 - October 2007
Skills
Customer Service Sales;..., Microsoft Word, Microsoft Excel, Microsoft Office
Education
Nash Community College 2010 — 2011
Certification, EMT-Paramedic
Halifax Community College 2005 — 2006
Certification, EMT-B
Roanoke Rapids High School 2002 — 2006
High School, 9-12
Baby Jogger 2013 - 2014
West Corporation May 2012 - October 2012
CenturyLink November 2011 - May 2012
Northampton County EMS October 2006 - November 2011
Eastern Medical Transport July 2006 - October 2007
Skills
Customer Service Sales;..., Microsoft Word, Microsoft Excel, Microsoft Office
Education
Nash Community College 2010 — 2011
Certification, EMT-Paramedic
Halifax Community College 2005 — 2006
Certification, EMT-B
Roanoke Rapids High School 2002 — 2006
High School, 9-12
Phil Dalton Phil Dalton's West Corporation Experience August 2015 - Present
Job Information Service Team Lead at West Corporation
Industry Telecommunications
Experience
West Corporation August 2015 - Present
Baldwin Hackett & Meeks January 2015 - August 2015
West Interactive Corporation April 2010 - December 2014
West Corporation 2007 - 2010
First Data Corporation 2001 - 2006
First Data Corporation 1997 - 2001
First Data Corporation 1997 - 1997
First Data Corporation 1995 - 1997
Matrixx Marketing 1994 - 1995
Matrixx Marketing 1993 - 1994
Skills
Quality Assurance, Agile Methodologies, Test Planning, Testing, Software Quality..., Product Management, Software Documentation, SDLC, Product Development, User Acceptance Testing, Integration, Test Cases, Business Analysis, Scrum, Agile Project Management, Visio, System Testing, Integration Testing, Databases, Java, MS Project, Windows, SQL, Leadership, Software Development, Requirements Analysis, Regression Testing, Software Project..., Manual Testing, Unix, Troubleshooting, XML, Telecommunications, Requirements Gathering, Perl, Linux, IVR, Web Services, Speech Recognition, Performance Testing, SOA
Education
Hastings College
West Corporation August 2015 - Present
Baldwin Hackett & Meeks January 2015 - August 2015
West Interactive Corporation April 2010 - December 2014
West Corporation 2007 - 2010
First Data Corporation 2001 - 2006
First Data Corporation 1997 - 2001
First Data Corporation 1997 - 1997
First Data Corporation 1995 - 1997
Matrixx Marketing 1994 - 1995
Matrixx Marketing 1993 - 1994
Skills
Quality Assurance, Agile Methodologies, Test Planning, Testing, Software Quality..., Product Management, Software Documentation, SDLC, Product Development, User Acceptance Testing, Integration, Test Cases, Business Analysis, Scrum, Agile Project Management, Visio, System Testing, Integration Testing, Databases, Java, MS Project, Windows, SQL, Leadership, Software Development, Requirements Analysis, Regression Testing, Software Project..., Manual Testing, Unix, Troubleshooting, XML, Telecommunications, Requirements Gathering, Perl, Linux, IVR, Web Services, Speech Recognition, Performance Testing, SOA
Education
Hastings College
Erik Spratley Erik Spratley's West Corporation Experience July 2001 - June 2002
Job Hospitality Professional
Industry Hospitality
Experience
American Red Cross April 2012 - November 2013
Mastercorp 2006 - 2010
Wyndham Worldwide October 2007 - July 2008
Partner's In Real Estate Inc October 2004 - May 2006
Diamond Resorts International®, Historic Powhatan Plantation (Sunterra Corporation) June 2002 - September 2004
West Corporation July 2001 - June 2002
Skills
Hotel Management, Resorts, Hospitality Management, Hospitality Industry, Rooms Division, Customer Service, Management, Pre-opening, Food, Catering, Banquets
Education
ALPHA COLLEGE OF REAL ESTATE 2004 — 2006
PRINCIPLES OF REAL ESTATE
Hampton University 2002 — 2004
Associate of Science (A.S.)
American Red Cross April 2012 - November 2013
Mastercorp 2006 - 2010
Wyndham Worldwide October 2007 - July 2008
Partner's In Real Estate Inc October 2004 - May 2006
Diamond Resorts International®, Historic Powhatan Plantation (Sunterra Corporation) June 2002 - September 2004
West Corporation July 2001 - June 2002
Skills
Hotel Management, Resorts, Hospitality Management, Hospitality Industry, Rooms Division, Customer Service, Management, Pre-opening, Food, Catering, Banquets
Education
ALPHA COLLEGE OF REAL ESTATE 2004 — 2006
PRINCIPLES OF REAL ESTATE
Hampton University 2002 — 2004
Associate of Science (A.S.)
kimishai shankle kimishai shankle's West Corporation Experience August 2010 - January 2011
Job Business Management
Industry Management Consulting
Experience
Aflac July 2015 - Present
West Corporation August 2010 - January 2011
Verizon Wireless December 2005 - June 2009
Skills
Sales, Customer Service, Call Centers, Microsoft Office, Customer Experience, SAP, Telecommunications, Customer Retention, Account Management, Team Building, Teamwork, Team Leadership, Troubleshooting, Time Management, Management, Leadership, Vendor Management, Data Entry, Microsoft Excel, Microsoft Word
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Texas department of insurance 2015 — 2015
General lines insurance, Life, accident & health
Lamar University 2009 — 2014
Bachelor's degree, Business Administration and Management, General
Aflac July 2015 - Present
West Corporation August 2010 - January 2011
Verizon Wireless December 2005 - June 2009
Skills
Sales, Customer Service, Call Centers, Microsoft Office, Customer Experience, SAP, Telecommunications, Customer Retention, Account Management, Team Building, Teamwork, Team Leadership, Troubleshooting, Time Management, Management, Leadership, Vendor Management, Data Entry, Microsoft Excel, Microsoft Word
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Texas department of insurance 2015 — 2015
General lines insurance, Life, accident & health
Lamar University 2009 — 2014
Bachelor's degree, Business Administration and Management, General
Fola Adeleye's West Corporation Experience November 2006 - August 2007
Job
Industry Telecommunications
Experience
Faith Technologies, Inc. February 2015 - Present
State Road & Tollway Authority March 2013 - February 2015
LogistiCare September 2010 - February 2013
iService World October 2009 - February 2010
Newark Beth Israel Medical Center May 2006 - February 2010
West Corporation November 2006 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets
Education
Hampton University 2003 — 2007
Bachelor of Arts (B.A.), Broadcast Journalism
SETON HALL PREPARATORY SCHOOL 1999 — 2003
Faith Technologies, Inc. February 2015 - Present
State Road & Tollway Authority March 2013 - February 2015
LogistiCare September 2010 - February 2013
iService World October 2009 - February 2010
Newark Beth Israel Medical Center May 2006 - February 2010
West Corporation November 2006 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets
Education
Hampton University 2003 — 2007
Bachelor of Arts (B.A.), Broadcast Journalism
SETON HALL PREPARATORY SCHOOL 1999 — 2003
Rhonda Jones-Thomas's West Corporation Experience October 2010 - July 2014
Job CSM at Asurion
Industry Information Technology and Services
Experience
Asurion July 2014 - Present
West Corporation October 2010 - July 2014
AT&T Global Services July 2012 - January 2013
MarketLinkx Direct November 2010 - January 2012
Outcomes Health Information Solutions January 2011 - May 2011
UnitedHealthcare November 2003 - May 2007
Skills
Customer Service, Account Management, Call Centers, CRM, Sales, Sales Management, Contract Negotiation, Business Development, Marketing, Public Relations, Strategic Planning, Negotiation, Call Center, Event Management, Interviews, Account Reconciliation
Education
Georgia State University 2014 — 2016
Bachelor of Business Administration (BBA), School of Accountancy
Monroe College 2003 — 2005
Associate's degree, Computer Science
Albert Merril School Of Business 1995 — 1997
Administrative Assistant and Secretarial Science, General
Asurion July 2014 - Present
West Corporation October 2010 - July 2014
AT&T Global Services July 2012 - January 2013
MarketLinkx Direct November 2010 - January 2012
Outcomes Health Information Solutions January 2011 - May 2011
UnitedHealthcare November 2003 - May 2007
Skills
Customer Service, Account Management, Call Centers, CRM, Sales, Sales Management, Contract Negotiation, Business Development, Marketing, Public Relations, Strategic Planning, Negotiation, Call Center, Event Management, Interviews, Account Reconciliation
Education
Georgia State University 2014 — 2016
Bachelor of Business Administration (BBA), School of Accountancy
Monroe College 2003 — 2005
Associate's degree, Computer Science
Albert Merril School Of Business 1995 — 1997
Administrative Assistant and Secretarial Science, General
DIANA DEE CARDOZA DIANA DEE CARDOZA's West Corporation Experience January 2011 - August 2012
Job Owner at Hacienda Family Mexican Restaurant
Industry Restaurants
Experience
Hacienda Family Mexican Restaurant September 2014 - Present
Catholic Mutual Group August 2012 - May 2013
West Corporation January 2011 - August 2012
American Family Insurance May 2005 - August 2011
American Family Insurance/ Robert Whitesel Agency January 2005 - August 2011
HOPE PHARMACY June 2004 - May 2005
Skills
Bilingual, TYPE 50 WPM, Microsoft Excel, MSWORD, MS POWERPOINT, MS ACCESS, Corel Office, EMAIL MS OUTLOOK
Education
Heald College 1996 — 1997
Associate of Arts and Sciences (AAS), COMPUTER BUSINESS ADMINISTRATION
Heald College School of Business 1996 — 1997
Associate of Arts, Computer Business Administration
LODI HIGH SCHOOL 1991 — 1994
DIPLOMA, General Studies
Lodi High School 1991 — 1994
High School Diploma, General Studies
Hacienda Family Mexican Restaurant September 2014 - Present
Catholic Mutual Group August 2012 - May 2013
West Corporation January 2011 - August 2012
American Family Insurance May 2005 - August 2011
American Family Insurance/ Robert Whitesel Agency January 2005 - August 2011
HOPE PHARMACY June 2004 - May 2005
Skills
Bilingual, TYPE 50 WPM, Microsoft Excel, MSWORD, MS POWERPOINT, MS ACCESS, Corel Office, EMAIL MS OUTLOOK
Education
Heald College 1996 — 1997
Associate of Arts and Sciences (AAS), COMPUTER BUSINESS ADMINISTRATION
Heald College School of Business 1996 — 1997
Associate of Arts, Computer Business Administration
LODI HIGH SCHOOL 1991 — 1994
DIPLOMA, General Studies
Lodi High School 1991 — 1994
High School Diploma, General Studies
Heather Seybold Heather Seybold's West Corporation Experience November 2012 - March 2013
Job Customer Service and Administrative Support
Industry Civic & Social Organization
Experience
Transworld Systems July 2013 - Present
West Corporation November 2012 - March 2013
Bath & Body Works October 2011 - January 2012
American Red Cross May 2009 - June 2010
Skills
Nonprofits, Volunteer Management, Fundraising, Community Outreach, Program Development, Event Planning, Public Speaking, Community Development, Research, Social Media, Program Management, Leadership, Customer Service, Social Networking, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Time Management
Education
Gonzaga University 2006 — 2011
Political Science and Government
Naches Valley High School 2002 — 2006
High School Diploma
Transworld Systems July 2013 - Present
West Corporation November 2012 - March 2013
Bath & Body Works October 2011 - January 2012
American Red Cross May 2009 - June 2010
Skills
Nonprofits, Volunteer Management, Fundraising, Community Outreach, Program Development, Event Planning, Public Speaking, Community Development, Research, Social Media, Program Management, Leadership, Customer Service, Social Networking, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Time Management
Education
Gonzaga University 2006 — 2011
Political Science and Government
Naches Valley High School 2002 — 2006
High School Diploma
Telisha Murray Telisha Murray's West Corporation Experience November 2012 - November 2013
Job Bank Teller at Wells Fargo
Industry Banking
Experience
Wells Fargo June 2014 - Present
West Corporation November 2012 - November 2013
Georgia Perimeter College June 2010 - August 2012
RuffaloCODY April 2010 - September 2010
Skills
Data Entry
Education
University of West Georgia 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
Wells Fargo June 2014 - Present
West Corporation November 2012 - November 2013
Georgia Perimeter College June 2010 - August 2012
RuffaloCODY April 2010 - September 2010
Skills
Data Entry
Education
University of West Georgia 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
Kristie Willis Kristie Willis's West Corporation Experience September 2011 - March 2014
Job Experienced Retail and Telecommunications Professional
Industry Telecommunications
Experience
Willis Household March 2014 - Present
West Corporation September 2011 - March 2014
West Corporation September 2008 - September 2011
Hallmark Cards February 2008 - September 2008
Bath & Body Works September 2007 - January 2008
Wells Fargo May 2006 - September 2007
Education
Grinnell College 1999 — 2003
Bachelor’s Degree, African-American/Black Studies
Grinnell College
Bachelor of Arts (B.A.)
Willis Household March 2014 - Present
West Corporation September 2011 - March 2014
West Corporation September 2008 - September 2011
Hallmark Cards February 2008 - September 2008
Bath & Body Works September 2007 - January 2008
Wells Fargo May 2006 - September 2007
Education
Grinnell College 1999 — 2003
Bachelor’s Degree, African-American/Black Studies
Grinnell College
Bachelor of Arts (B.A.)
Paris Blathers Paris Blathers's West Corporation Experience November 2010 - June 2011
Job .
Industry Hospital & Health Care
Experience
Dean Clinic May 2014 - Present
Dean Health Plan, Inc. March 2013 - March 2014
CUNA Mutual Group December 2011 - January 2013
West Corporation November 2010 - June 2011
Skills
HIPAA, Insurance, Healthcare, Medicare, SDLC, Employee Benefits, Access, Time Management, Claim, Data Entry, Customer Satisfaction, Training
Education
Globe University-Madison West 2011 — 2014
Associates Degree, Medical Assistant
Dean Clinic May 2014 - Present
Dean Health Plan, Inc. March 2013 - March 2014
CUNA Mutual Group December 2011 - January 2013
West Corporation November 2010 - June 2011
Skills
HIPAA, Insurance, Healthcare, Medicare, SDLC, Employee Benefits, Access, Time Management, Claim, Data Entry, Customer Satisfaction, Training
Education
Globe University-Madison West 2011 — 2014
Associates Degree, Medical Assistant
Becky Schlofner Becky Schlofner's West Corporation Experience December 2008 - July 2014
Job Business Development at Sunrise Nursery LLC
Industry Writing and Editing
Experience
Sunrise Nursery LLC September 2014 - Present
In A Poet's Eye January 1990 - Present
Dish Network April 2014 - August 2014
West Corporation December 2008 - July 2014
Sell Lease Property Ltd May 2013 - January 2014
U-Haul International, Inc. May 2011 - January 2014
Skills
Versatile Writer, Graphic Design, Editor, Proofreading, Magazines, QuarkXPress, Publications, Brochures, Newsletters, Books, InDesign, Layout, Editorial, Copywriting, Adobe Acrobat, Publishing, Copy Editing, Creative Writing, Adobe Creative Suite, WordPress, Photography, Mac, Desktop Publishing, Blogging
Education
Grand Canyon University 1997 — 1999
Bachelor of Arts (B.A.), Graphic Design
Sunrise Nursery LLC September 2014 - Present
In A Poet's Eye January 1990 - Present
Dish Network April 2014 - August 2014
West Corporation December 2008 - July 2014
Sell Lease Property Ltd May 2013 - January 2014
U-Haul International, Inc. May 2011 - January 2014
Skills
Versatile Writer, Graphic Design, Editor, Proofreading, Magazines, QuarkXPress, Publications, Brochures, Newsletters, Books, InDesign, Layout, Editorial, Copywriting, Adobe Acrobat, Publishing, Copy Editing, Creative Writing, Adobe Creative Suite, WordPress, Photography, Mac, Desktop Publishing, Blogging
Education
Grand Canyon University 1997 — 1999
Bachelor of Arts (B.A.), Graphic Design
Derrick Litt's West Corporation Experience October 2004 - January 2006
Job Sales/Marketing and Operations Professional at Urban Realty and Leasing LLC.
Industry Real Estate
Experience
Always Signing Inc. July 2009 - Present
Virtual Service Corporation June 2008 - Present
Lakeshore April 2007 - August 2008
West Corporation October 2004 - January 2006
M2 Mortgage January 2000 - September 2004
Education
Grambling State University
Louisiana State University (LSU)
Always Signing Inc. July 2009 - Present
Virtual Service Corporation June 2008 - Present
Lakeshore April 2007 - August 2008
West Corporation October 2004 - January 2006
M2 Mortgage January 2000 - September 2004
Education
Grambling State University
Louisiana State University (LSU)
Bryan Melvin Bryan Melvin's West Corporation Experience October 2014 - Present
Job Director, Enterprise Converged Infrastructure at West Corporation
Industry Information Technology and Services
Experience
West Corporation October 2014 - Present
West Corporation December 2011 - October 2014
West Corporation March 1996 - December 2011
Prairie Systems May 1995 - March 1996
Skills
IT Management, Storage, Linux, ITIL, Unix, Unified Communications, Vendor Management, Mobile, VoIP, Virtualization, Problem Solving, SAN, Data Center, Integration, SharePoint, Telecommunications, Operating Systems, System Deployment, VMware, Enterprise Software, Troubleshooting, Management, Cloud Computing, Disaster Recovery, Storage Area Networks, Security, TCP/IP, Servers, Mobile Devices, Firewalls, Network Security
Education
Iowa State University 1988 — 1994
BS, Electrical Engineering
West Corporation October 2014 - Present
West Corporation December 2011 - October 2014
West Corporation March 1996 - December 2011
Prairie Systems May 1995 - March 1996
Skills
IT Management, Storage, Linux, ITIL, Unix, Unified Communications, Vendor Management, Mobile, VoIP, Virtualization, Problem Solving, SAN, Data Center, Integration, SharePoint, Telecommunications, Operating Systems, System Deployment, VMware, Enterprise Software, Troubleshooting, Management, Cloud Computing, Disaster Recovery, Storage Area Networks, Security, TCP/IP, Servers, Mobile Devices, Firewalls, Network Security
Education
Iowa State University 1988 — 1994
BS, Electrical Engineering
Rob Grafrath's West Corporation Experience August 2007 - Present
Job Information Services Manager
Industry Financial Services
Experience
West Corporation August 2007 - Present
West Corporation August 2005 - August 2007
Convergys ARM - Encore RMI January 2003 - August 2005
Convergys ARM - Encore RMI November 2000 - January 2003
Skills
SQL, C#, Visual Basic, HTML, Team Building, .NET, Problem Solving, Documentation, Mentoring, Python, SDLC, Windows, Databases, Programming, Software Development, Software Project..., C++, Java, Accounts Receivable, Debt Management, Software Documentation, Software Design, Scrum, Agile Methodologies, Communication, Management, Project Management, Analysis, Strategy, Leadership, Training, Business Analysis, Visio, SharePoint, VB.NET, Vendor Management, T-SQL, Call Centers, Integration
Education
Grayson County College 2011 — 2013
Associate of Science (AS), Computer Science / Computer Information Systems, GPA 4.0
West Corporation August 2007 - Present
West Corporation August 2005 - August 2007
Convergys ARM - Encore RMI January 2003 - August 2005
Convergys ARM - Encore RMI November 2000 - January 2003
Skills
SQL, C#, Visual Basic, HTML, Team Building, .NET, Problem Solving, Documentation, Mentoring, Python, SDLC, Windows, Databases, Programming, Software Development, Software Project..., C++, Java, Accounts Receivable, Debt Management, Software Documentation, Software Design, Scrum, Agile Methodologies, Communication, Management, Project Management, Analysis, Strategy, Leadership, Training, Business Analysis, Visio, SharePoint, VB.NET, Vendor Management, T-SQL, Call Centers, Integration
Education
Grayson County College 2011 — 2013
Associate of Science (AS), Computer Science / Computer Information Systems, GPA 4.0
Bennie Holcomb's West Corporation Experience June 2006 - Present
Job Programmer Analyst at West Corporation
Industry Financial Services
Experience
West Corporation June 2006 - Present
Skills
SQL, SDLC, Visio, Requirements Gathering, Business Analysis, C/C++, HTML, XML, JavaScript, .NET..., ASP.NET AJAX, VBA, COM Automation, Python, Pascal, x86 Assembly, Troubleshooting, Visual Basic, Web Applications, T-SQL, Crystal Reports, Databases, .NET, AJAX, ASP.NET, Java
Education
Grayson County College 1996 — 1997
A.A.S. (Associates of Applied Sciences) in Electronics Engineering Technologies, Electronics/Computers, Graduated Cum Laude
West Corporation June 2006 - Present
Skills
SQL, SDLC, Visio, Requirements Gathering, Business Analysis, C/C++, HTML, XML, JavaScript, .NET..., ASP.NET AJAX, VBA, COM Automation, Python, Pascal, x86 Assembly, Troubleshooting, Visual Basic, Web Applications, T-SQL, Crystal Reports, Databases, .NET, AJAX, ASP.NET, Java
Education
Grayson County College 1996 — 1997
A.A.S. (Associates of Applied Sciences) in Electronics Engineering Technologies, Electronics/Computers, Graduated Cum Laude
Paul Sando Paul Sando's West Corporation Experience March 2005 - September 2007
Job Technical Team Lead at Intelligent Technical Solutions
Industry Information Technology and Services
Experience
Intelligent Technical Solutions January 2014 - Present
support.com June 2013 - January 2014
Auto Point May 2010 - May 2013
Tier 3 Support May 2008 - May 2010
Cloud 10 Corporation September 2007 - May 2008
West Corporation March 2005 - September 2007
Skills
Customer Service, Sales, Business Process..., Operations Management, Business Analysis, Strategic Planning, CRM, Competitive Analysis, Management, Team Building, Team Leadership, Forecasting, Budgets, Call Center Development, Telecommunications, Automotive, Business Process..., BPO, Organizational Culture, Development & delivery..., KPI implementation, Recruiting, New Business Development, Distributed Team..., VoIP, IVR, Process Optimization, Emerging Technologies, Quality Assurance, Expense Management, Continuous Improvement, Employee Engagement, Relationship Management, Process Management, Process Flow..., Call Centers, Leadership, Leadership Development, Customer Satisfaction, Customer Retention, Marketing, Training, Coaching, Software Documentation, Technical Support, Analysis, Process Improvement, Sales Process, Direct Sales, Sales Operations
Education
Grand Canyon University 2009 — 2013
B.S., Management Information Systems
Tri-State Business Institute 1999 — 2001
A.S.B., Computer Science
Intelligent Technical Solutions January 2014 - Present
support.com June 2013 - January 2014
Auto Point May 2010 - May 2013
Tier 3 Support May 2008 - May 2010
Cloud 10 Corporation September 2007 - May 2008
West Corporation March 2005 - September 2007
Skills
Customer Service, Sales, Business Process..., Operations Management, Business Analysis, Strategic Planning, CRM, Competitive Analysis, Management, Team Building, Team Leadership, Forecasting, Budgets, Call Center Development, Telecommunications, Automotive, Business Process..., BPO, Organizational Culture, Development & delivery..., KPI implementation, Recruiting, New Business Development, Distributed Team..., VoIP, IVR, Process Optimization, Emerging Technologies, Quality Assurance, Expense Management, Continuous Improvement, Employee Engagement, Relationship Management, Process Management, Process Flow..., Call Centers, Leadership, Leadership Development, Customer Satisfaction, Customer Retention, Marketing, Training, Coaching, Software Documentation, Technical Support, Analysis, Process Improvement, Sales Process, Direct Sales, Sales Operations
Education
Grand Canyon University 2009 — 2013
B.S., Management Information Systems
Tri-State Business Institute 1999 — 2001
A.S.B., Computer Science
Renee' Wisniewski's West Corporation Experience March 2014 - July 2014
Job Scheduling Coordinator at Encore Rehabilitation, Inc.
Industry Human Resources
Experience
Encore Rehabilitation, Inc. October 2014 - Present
Encore Rehabilitation, Inc. October 2014 - Present
West Corporation March 2014 - July 2014
Oakwood Country Place August 2011 - November 2013
Oakwood Healthcare August 2011 - May 2013
Yamhill County Sheriff's Office December 2010 - August 2011
McMinnville Area Chamber of Commerce August 2009 - August 2011
Skills
Hospitals, Healthcare, Revenue Cycle, Managed Care, Medical Records, Business Office..., Office Administration, Volunteering, Successful Business..., Software Documentation, Data Entry, Training
Education
Grays Harbor College 2009 — 2010
Certification, Grant Writing
Grays Harbor College 2009 — 2010
Certication, Business Administration and Management, General
USA Training Academy 1988 — 1990
Associate's degree, Paralegal
Encore Rehabilitation, Inc. October 2014 - Present
Encore Rehabilitation, Inc. October 2014 - Present
West Corporation March 2014 - July 2014
Oakwood Country Place August 2011 - November 2013
Oakwood Healthcare August 2011 - May 2013
Yamhill County Sheriff's Office December 2010 - August 2011
McMinnville Area Chamber of Commerce August 2009 - August 2011
Skills
Hospitals, Healthcare, Revenue Cycle, Managed Care, Medical Records, Business Office..., Office Administration, Volunteering, Successful Business..., Software Documentation, Data Entry, Training
Education
Grays Harbor College 2009 — 2010
Certification, Grant Writing
Grays Harbor College 2009 — 2010
Certication, Business Administration and Management, General
USA Training Academy 1988 — 1990
Associate's degree, Paralegal
Jeff Sevier Jeff Sevier's West Corporation Experience September 2000 - September 2012
Job Sr. Systems Administrator (Exchange/Lync) at CSG International
Industry Telecommunications
Experience
CSG International August 2012 - Present
West Corporation September 2000 - September 2012
First Technology Solutions September 1998 - September 2000
Mid America Computer Corporation. September 1992 - August 1998
Skills
Active Directory, Microsoft SQL Server, Disaster Recovery, Data Center, Unix, Virtualization, SQL, Linux, Servers, Databases, VMware, Technical Support, Troubleshooting
Education
Hastings College 1990 — 1992
Bachelor, Computer Science
CSG International August 2012 - Present
West Corporation September 2000 - September 2012
First Technology Solutions September 1998 - September 2000
Mid America Computer Corporation. September 1992 - August 1998
Skills
Active Directory, Microsoft SQL Server, Disaster Recovery, Data Center, Unix, Virtualization, SQL, Linux, Servers, Databases, VMware, Technical Support, Troubleshooting
Education
Hastings College 1990 — 1992
Bachelor, Computer Science
Kevin J. Kulp Kevin J. Kulp's West Corporation Experience October 2002 - November 2005
Job Assistant Commonwealth's Attorney at Hampton Commonwealth's Attorney's Office
Industry Law Practice
Experience
Hampton Commonwealth's Attorney's Office June 2012 - Present
The Law Office of Kenneth Singleton 2012 - 2012
Portsmouth Commonwealth's Attorney's Office April 2010 - November 2011
Friends of the Norfolk Juvenile Court June 2009 - August 2009
West Corporation October 2002 - November 2005
Skills
Civil Litigation, Courts, Criminal Justice, Juvenile Law, Legal Research, Legal Writing, Litigation, Mediation, Policy, Westlaw, Appeals, Criminal Law, Legal Assistance, Criminal Defense, Trials
Education
Regent University 2008 — 2011
Juris Doctor, Law
Illinois State University
Psychology
Hampden-Sydney College 1992 — 1997
B.A., Psychology
Hampton Commonwealth's Attorney's Office June 2012 - Present
The Law Office of Kenneth Singleton 2012 - 2012
Portsmouth Commonwealth's Attorney's Office April 2010 - November 2011
Friends of the Norfolk Juvenile Court June 2009 - August 2009
West Corporation October 2002 - November 2005
Skills
Civil Litigation, Courts, Criminal Justice, Juvenile Law, Legal Research, Legal Writing, Litigation, Mediation, Policy, Westlaw, Appeals, Criminal Law, Legal Assistance, Criminal Defense, Trials
Education
Regent University 2008 — 2011
Juris Doctor, Law
Illinois State University
Psychology
Hampden-Sydney College 1992 — 1997
B.A., Psychology
Ben Page's West Corporation Experience December 2014 - Present
Job Director, Sales at West Corporation
Industry Telecommunications
Experience
West Corporation December 2014 - Present
West Corporation January 2013 - December 2014
West Corporation May 2012 - January 2013
West Corporation September 2009 - May 2012
American Income Life November 2008 - May 2009
US Bank November 2005 - April 2007
Skills
Unified Communications, Business Development, Lead Generation, Call Centers, IVR, Call Center, Outsourcing, Leadership, Sales Management, Salesforce.com, New Business Development, CRM, Telecommunications, ACD, Hosted Services, Offshoring, Social Media, SaaS, Solution Selling, Enterprise Software, Contact Center Strategy, VoIP, Cloud Computing, Contact Center..., Onshore, Nearshore, Genesys, Sales Process, Contact Center..., Strategy, Agents, Mobile Applications, Omni-channel..., Sales, Management, Customer Service, Sales Operations, Account Management, B2B, Customer Satisfaction
Education
Nebraska Wesleyan University 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Metropolitan Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
University of Nebraska at Omaha 2002 — 2006
Civil Engineering
Iowa State University 2001 — 2002
Aerospace, Aeronautical and Astronautical Engineering
MIllard West 1997 — 2001
West Corporation December 2014 - Present
West Corporation January 2013 - December 2014
West Corporation May 2012 - January 2013
West Corporation September 2009 - May 2012
American Income Life November 2008 - May 2009
US Bank November 2005 - April 2007
Skills
Unified Communications, Business Development, Lead Generation, Call Centers, IVR, Call Center, Outsourcing, Leadership, Sales Management, Salesforce.com, New Business Development, CRM, Telecommunications, ACD, Hosted Services, Offshoring, Social Media, SaaS, Solution Selling, Enterprise Software, Contact Center Strategy, VoIP, Cloud Computing, Contact Center..., Onshore, Nearshore, Genesys, Sales Process, Contact Center..., Strategy, Agents, Mobile Applications, Omni-channel..., Sales, Management, Customer Service, Sales Operations, Account Management, B2B, Customer Satisfaction
Education
Nebraska Wesleyan University 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Metropolitan Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
University of Nebraska at Omaha 2002 — 2006
Civil Engineering
Iowa State University 2001 — 2002
Aerospace, Aeronautical and Astronautical Engineering
MIllard West 1997 — 2001
Ronnie Norwood Ronnie Norwood's West Corporation Experience March 2002 - July 2007
Job Content Management System Specialist
Industry Information Technology and Services
Experience
Norwood Enterprises June 2012 - Present
Bennu Bird Media April 2010 - February 2014
Sacramento Professional Network September 2009 - February 2013
DrupalCamp Sacramento 2012 March 2012 - June 2012
West Corporation March 2002 - July 2007
West Corporation April 1994 - March 2002
West Corporation June 1991 - April 1994
TRW January 1990 - December 1990
Guarantee Mutual Life Company October 1984 - December 1989
Skills
English, Mathematics, Writing, Proofreading, MySQL, SQL, Drupal, COBOL, CSS, Troubleshooting, Training, Software Development, Web Design, Coaching, JavaScript, Program Management, Microsoft Office, Leadership, Integration, Unix, Team Leadership, Databases, Blogging, Customer Service
Education
Harding University 1978 — 1984
BBA, Computer Information Systems
Norwood Enterprises June 2012 - Present
Bennu Bird Media April 2010 - February 2014
Sacramento Professional Network September 2009 - February 2013
DrupalCamp Sacramento 2012 March 2012 - June 2012
West Corporation March 2002 - July 2007
West Corporation April 1994 - March 2002
West Corporation June 1991 - April 1994
TRW January 1990 - December 1990
Guarantee Mutual Life Company October 1984 - December 1989
Skills
English, Mathematics, Writing, Proofreading, MySQL, SQL, Drupal, COBOL, CSS, Troubleshooting, Training, Software Development, Web Design, Coaching, JavaScript, Program Management, Microsoft Office, Leadership, Integration, Unix, Team Leadership, Databases, Blogging, Customer Service
Education
Harding University 1978 — 1984
BBA, Computer Information Systems
Jessica Banda Jessica Banda's West Corporation Experience May 2014 - Present
Job Evangelist at Coals Of Fire Ministry
Industry Education Management
Experience
West Corporation May 2014 - Present
Coals Of Fire Ministry March 2010 - Present
Merced, California February 2002 - April 2005
Skills
Microsoft Office 2007..., Mentoring and Peer..., Professional Phone..., Office Management
Education
Grand Canyon University 2012 — 2014
Master's degree, Pastoral and leadership
Kaplan University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
West Corporation May 2014 - Present
Coals Of Fire Ministry March 2010 - Present
Merced, California February 2002 - April 2005
Skills
Microsoft Office 2007..., Mentoring and Peer..., Professional Phone..., Office Management
Education
Grand Canyon University 2012 — 2014
Master's degree, Pastoral and leadership
Kaplan University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
Heather Emerson Heather Emerson's West Corporation Experience September 2012 - January 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
West Corporation September 2012 - January 2013
Quality Care Home Health June 2012 - August 2012
EchoStar Corporation October 2009 - November 2009
West Corporation January 2009 - July 2009
H.E.B May 2008 - February 2009
Sitel 2006 - 2009
SITEL CORPORATION September 2006 - December 2007
EXXON / LUCKY STOP June 2005 - September 2005
SPHERION / SPRINT AND MCI WORLDCOM January 2002 - January 2005
Skills
Data Entry, Troubleshooting, Access, Management, Customer Service, Telephone Skills, Invoicing, Sales, Teamwork, Microsoft Excel, Quality Assurance, Microsoft Word, PowerPoint, Human Resources, Technical Support
Education
Lamar University 2011 — 2012
Customer Service Management
Texas State Technical College Waco 2006 — 2006
Computer Networking Administration, Computer Systems Networking and Telecommunications
Grand Valley State University 1998 — 1998
CBA, Communication, Journalism
West Corporation September 2012 - January 2013
Quality Care Home Health June 2012 - August 2012
EchoStar Corporation October 2009 - November 2009
West Corporation January 2009 - July 2009
H.E.B May 2008 - February 2009
Sitel 2006 - 2009
SITEL CORPORATION September 2006 - December 2007
EXXON / LUCKY STOP June 2005 - September 2005
SPHERION / SPRINT AND MCI WORLDCOM January 2002 - January 2005
Skills
Data Entry, Troubleshooting, Access, Management, Customer Service, Telephone Skills, Invoicing, Sales, Teamwork, Microsoft Excel, Quality Assurance, Microsoft Word, PowerPoint, Human Resources, Technical Support
Education
Lamar University 2011 — 2012
Customer Service Management
Texas State Technical College Waco 2006 — 2006
Computer Networking Administration, Computer Systems Networking and Telecommunications
Grand Valley State University 1998 — 1998
CBA, Communication, Journalism
Christopher W. Christopher W.'s West Corporation Experience February 2015 - Present
Job Enterprise Data Center Supervisor at West Corporation
Industry Computer Hardware
Experience
West Corporation February 2015 - Present
SMS Systems Maintenance Services January 2011 - August 2014
Computer Specialists, Inc. February 2007 - December 2010
Pioneer Communications 2001 - 2007
Bell Atlantic / DecisionOne 1991 - 2000
IBM 1979 - 1991
Skills
HP, Data Center, Hardware, Troubleshooting, Servers, Computer Hardware, Virtualization, Field Service, Managed Services, Disaster Recovery, Storage, Switches, IT Service Management, Windows Server, TCP/IP, Networking, Telecommunications, IT Operations, System Administration, Routers, Professional Services, XP, Storage Area Networks, Cisco Technologies, Sun, Brocade, Vendor Management, NetApp, Technical Support, IBM Servers, WAN, Service Delivery, Dell Computers, SAN, Operating Systems, System Deployment, IBM iSeries, LAN-WAN, Fibre Channel, Call Centers, Printers, Windows XP
Education
Bellevue University - MIS 2000 — 2002
Bachelor of Science (BS), Management Information Systems, General
Indian Hills Community College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
West Corporation February 2015 - Present
SMS Systems Maintenance Services January 2011 - August 2014
Computer Specialists, Inc. February 2007 - December 2010
Pioneer Communications 2001 - 2007
Bell Atlantic / DecisionOne 1991 - 2000
IBM 1979 - 1991
Skills
HP, Data Center, Hardware, Troubleshooting, Servers, Computer Hardware, Virtualization, Field Service, Managed Services, Disaster Recovery, Storage, Switches, IT Service Management, Windows Server, TCP/IP, Networking, Telecommunications, IT Operations, System Administration, Routers, Professional Services, XP, Storage Area Networks, Cisco Technologies, Sun, Brocade, Vendor Management, NetApp, Technical Support, IBM Servers, WAN, Service Delivery, Dell Computers, SAN, Operating Systems, System Deployment, IBM iSeries, LAN-WAN, Fibre Channel, Call Centers, Printers, Windows XP
Education
Bellevue University - MIS 2000 — 2002
Bachelor of Science (BS), Management Information Systems, General
Indian Hills Community College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
John Mobley - CPA, PMP, LSSBB's West Corporation Experience 1999 - 2004
Job CIO and CFO Builder of Solutions that Accelerate Revenue Growth, Propels ROI, and Drives Competitive Advantage
Industry Financial Services
Experience
Stellar Recovery Inc. 2013 - Present
Project Success Audit, LLC. 2008 - 2013
AFNI Financial Services 2004 - 2008
West Corporation 1999 - 2004
AGL Resources 1994 - 1999
Consumers Energy 1990 - 1994
CONTEL Telecommunications (Acquired by Verizon) 1987 - 1990
Skills
CFO, CIO, Financial Planning, Accounting, Executive Management, Contract Negotiations, Offshoring, Business Process..., Turnarounds, Change Management, Strategic Planning, Software Development, Shared Services, Acquisition Integration, Performance Improvement, Restructuring, Matrix Management, Business Acquisition, SaaS, Lean Manufacturing, Financial Analysis, Project Cost, IT Transformation, IT Management, Cloud Computing, NetSuite, CRM, PMP, Microsoft Office, Sarbanes-Oxley, Business Intelligence, ERP, Contract Negotiation, Strategic Financial..., Management, Leadership, Process Improvement, Strategy, Vendor Management, Business Process, Start-ups, Outsourcing, Integration, Project Management, Analysis, Business Analysis, Cross-functional Team..., Enterprise Software, Mergers & Acquisitions, Business Transformation
Education
Georgia State University - J. Mack Robinson College of Business
BBA, Management; MBA, Accounting
Stellar Recovery Inc. 2013 - Present
Project Success Audit, LLC. 2008 - 2013
AFNI Financial Services 2004 - 2008
West Corporation 1999 - 2004
AGL Resources 1994 - 1999
Consumers Energy 1990 - 1994
CONTEL Telecommunications (Acquired by Verizon) 1987 - 1990
Skills
CFO, CIO, Financial Planning, Accounting, Executive Management, Contract Negotiations, Offshoring, Business Process..., Turnarounds, Change Management, Strategic Planning, Software Development, Shared Services, Acquisition Integration, Performance Improvement, Restructuring, Matrix Management, Business Acquisition, SaaS, Lean Manufacturing, Financial Analysis, Project Cost, IT Transformation, IT Management, Cloud Computing, NetSuite, CRM, PMP, Microsoft Office, Sarbanes-Oxley, Business Intelligence, ERP, Contract Negotiation, Strategic Financial..., Management, Leadership, Process Improvement, Strategy, Vendor Management, Business Process, Start-ups, Outsourcing, Integration, Project Management, Analysis, Business Analysis, Cross-functional Team..., Enterprise Software, Mergers & Acquisitions, Business Transformation
Education
Georgia State University - J. Mack Robinson College of Business
BBA, Management; MBA, Accounting
Pete Aguilar, MBA Pete Aguilar, MBA's West Corporation Experience January 2008 - Present
Job Enterprise Data Center SR. Analyst
Industry Management Consulting
Experience
Scoremore November 2010 - Present
West Corporation January 2008 - Present
Shoeless Shopping January 2010 - Present
The Home Depot December 2004 - December 2006
United States Marine Corps July 1998 - July 2004
Skills
Inventory Management, Customer Service, Logistics, Military, Operational Planning, Physical Security, Military Experience, Security Clearance, Military Operations, Inventory Control, Microsoft Office, Distribution Center..., Process Scheduler, Weapons, Microsoft Excel, DoD, PowerPoint, Army, Microsoft Word, Command, Sales, Time Management, Training, Leadership Development, Team Leadership, Team Building, Leadership, Customer Satisfaction
Education
Harvard Business School 2011 — 2011
Business Certificate, Strategic Management
University of Phoenix 2010 — 2011
MBA/MM, Business Admin/Management
University of Phoenix 2006 — 2008
BSBM, Business Management
The University of Tokyo 1999 — 2001
BS, I.T
The University of Texas at Austin 1998 — 1998
BA, Business
Scoremore November 2010 - Present
West Corporation January 2008 - Present
Shoeless Shopping January 2010 - Present
The Home Depot December 2004 - December 2006
United States Marine Corps July 1998 - July 2004
Skills
Inventory Management, Customer Service, Logistics, Military, Operational Planning, Physical Security, Military Experience, Security Clearance, Military Operations, Inventory Control, Microsoft Office, Distribution Center..., Process Scheduler, Weapons, Microsoft Excel, DoD, PowerPoint, Army, Microsoft Word, Command, Sales, Time Management, Training, Leadership Development, Team Leadership, Team Building, Leadership, Customer Satisfaction
Education
Harvard Business School 2011 — 2011
Business Certificate, Strategic Management
University of Phoenix 2010 — 2011
MBA/MM, Business Admin/Management
University of Phoenix 2006 — 2008
BSBM, Business Management
The University of Tokyo 1999 — 2001
BS, I.T
The University of Texas at Austin 1998 — 1998
BA, Business
Phil Orth Phil Orth's West Corporation Experience December 2012 - Present
Job Senior Financial Analyst @ West Corporation
Industry Financial Services
Experience
West Corporation December 2012 - Present
Express Delivery March 2000 - Present
Express Delivery Courier March 2000 - Present
GasRite and AgriStrategies April 2010 - August 2012
FirstData June 2008 - February 2010
AIM-USA August 2002 - April 2008
Omaha Public Power District August 1999 - November 2000
WorldCom 1989 - 1999
Skills
Financial Modeling, Reporting & Analysis, Excel, Quickbooks, Data Collection, Data Analysis, Accounting, Billing, Payroll, Microsoft Excel, Finance, Invoicing, QuickBooks, General Ledger, Account Reconciliation
Education
Iowa State University
Industrial Engineering
The University of South Dakota
BS, Accounting
West Corporation December 2012 - Present
Express Delivery March 2000 - Present
Express Delivery Courier March 2000 - Present
GasRite and AgriStrategies April 2010 - August 2012
FirstData June 2008 - February 2010
AIM-USA August 2002 - April 2008
Omaha Public Power District August 1999 - November 2000
WorldCom 1989 - 1999
Skills
Financial Modeling, Reporting & Analysis, Excel, Quickbooks, Data Collection, Data Analysis, Accounting, Billing, Payroll, Microsoft Excel, Finance, Invoicing, QuickBooks, General Ledger, Account Reconciliation
Education
Iowa State University
Industrial Engineering
The University of South Dakota
BS, Accounting
Thomas Eaton Thomas Eaton's West Corporation Experience March 2004 - June 2005
Job Software Engineer
Industry Computer Software
Experience
Best Buy July 2012 - Present
T. Eaton Consulting, Inc. October 2002 - Present
InstyMeds December 2007 - June 2012
Achieve Healthcare Technologies July 2006 - December 2007
Achieve Healthcare 2006 - 2007
BI June 2005 - July 2006
Object Partners, Inc. March 2004 - July 2006
Crown Warehouse and Delivery Service October 2002 - July 2005
West Corporation March 2004 - June 2005
McKesson August 2003 - January 2004
Skills
UML, Java, Design Patterns, Spring, XML, SQL, Software Development, JavaScript, Struts, Java Enterprise Edition, Agile Application..., Amazon Web Services..., Analysis, Application Development, Bash Shell Scripting, CSS, Groovy, HTML, J2EE, Maven, Programming, Pair Programming, REST, Splunk, Spock, Subversion, Test-Driven Development, User Interface Design, Web Applications, Web Services, Object Oriented Design, Software Design
Education
University of Minnesota-Twin Cities 1984 — 1986
BS, Computer Science
North Hennepin Community College 1982 — 1984
Math, Chemistry, and Physics
Indiana University Bloomington 1977 — 1981
Music Composition and Piano
University of Minnesota-Twin Cities 1975 — 1977
Bachelor's degree, Computer Science and Music Composition
Armstrong Senior High 1972 — 1975
High School Diploma
Best Buy July 2012 - Present
T. Eaton Consulting, Inc. October 2002 - Present
InstyMeds December 2007 - June 2012
Achieve Healthcare Technologies July 2006 - December 2007
Achieve Healthcare 2006 - 2007
BI June 2005 - July 2006
Object Partners, Inc. March 2004 - July 2006
Crown Warehouse and Delivery Service October 2002 - July 2005
West Corporation March 2004 - June 2005
McKesson August 2003 - January 2004
Skills
UML, Java, Design Patterns, Spring, XML, SQL, Software Development, JavaScript, Struts, Java Enterprise Edition, Agile Application..., Amazon Web Services..., Analysis, Application Development, Bash Shell Scripting, CSS, Groovy, HTML, J2EE, Maven, Programming, Pair Programming, REST, Splunk, Spock, Subversion, Test-Driven Development, User Interface Design, Web Applications, Web Services, Object Oriented Design, Software Design
Education
University of Minnesota-Twin Cities 1984 — 1986
BS, Computer Science
North Hennepin Community College 1982 — 1984
Math, Chemistry, and Physics
Indiana University Bloomington 1977 — 1981
Music Composition and Piano
University of Minnesota-Twin Cities 1975 — 1977
Bachelor's degree, Computer Science and Music Composition
Armstrong Senior High 1972 — 1975
High School Diploma
Emily Clyde Emily Clyde's West Corporation Experience June 1994 - July 2004
Job Human Resource Generalist at Incyte Diagnostics
Industry Retail
Experience
Incyte Diagnostics January 2015 - Present
Career Path Services January 2014 - December 2014
Incyte Diagnostics March 2011 - January 2014
Costco Wholesale November 2007 - August 2013
Luna Cafe bar and restaurant April 2007 - April 2008
FedEx Ground April 2007 - April 2008
American Eagle Outfitters November 2004 - February 2007
UPS Freight September 2005 - January 2006
Hastings Entertainment September 2001 - March 2005
West Corporation June 1994 - July 2004
Skills
Training, Human Resources, Software Documentation, Leadership, Management, Analysis, Quality Assurance, Customer Service, Customer Satisfaction, Policy, Sales, Coaching, Forecasting, Strategic Planning, Research
Education
Gonzaga University - School of Business Administration 2006 — 2010
Bachelors, Human Resource Mgmt.
Rogers High School
Incyte Diagnostics January 2015 - Present
Career Path Services January 2014 - December 2014
Incyte Diagnostics March 2011 - January 2014
Costco Wholesale November 2007 - August 2013
Luna Cafe bar and restaurant April 2007 - April 2008
FedEx Ground April 2007 - April 2008
American Eagle Outfitters November 2004 - February 2007
UPS Freight September 2005 - January 2006
Hastings Entertainment September 2001 - March 2005
West Corporation June 1994 - July 2004
Skills
Training, Human Resources, Software Documentation, Leadership, Management, Analysis, Quality Assurance, Customer Service, Customer Satisfaction, Policy, Sales, Coaching, Forecasting, Strategic Planning, Research
Education
Gonzaga University - School of Business Administration 2006 — 2010
Bachelors, Human Resource Mgmt.
Rogers High School
Lauren Curran's West Corporation Experience May 2014 - Present
Job Account Development Executive at West Corporation
Industry Telecommunications
Experience
West Corporation May 2014 - Present
West Corporation April 2013 - May 2014
C.H. Robinson Worldwide, Inc. January 2008 - April 2013
American National Bank May 2004 - December 2007
Iowa State University August 2006 - May 2007
Skills
Marketing Strategy, Event Management, Business Development, Business Strategy, Event Planning, Sales & Marketing, Consumer Trends, Salesforce.com, Management, Microsoft Office, Consumer Behaviour, Negotiation, Client Relations, Client Services, Process Improvement
Education
Iowa State University 2004 — 2007
Bachelors of Science, Marketing
St. Albert High School 2000 — 2004
West Corporation May 2014 - Present
West Corporation April 2013 - May 2014
C.H. Robinson Worldwide, Inc. January 2008 - April 2013
American National Bank May 2004 - December 2007
Iowa State University August 2006 - May 2007
Skills
Marketing Strategy, Event Management, Business Development, Business Strategy, Event Planning, Sales & Marketing, Consumer Trends, Salesforce.com, Management, Microsoft Office, Consumer Behaviour, Negotiation, Client Relations, Client Services, Process Improvement
Education
Iowa State University 2004 — 2007
Bachelors of Science, Marketing
St. Albert High School 2000 — 2004
Kent Sona's West Corporation Experience March 2015 - Present
Job Director, Information Services at West Corporation
Industry Information Technology and Services
Experience
West Corporation March 2015 - Present
West Corporation July 2013 - March 2015
West Corporation December 2011 - July 2013
West Corporation June 2009 - December 2011
West Corporation August 2007 - June 2009
Ancillary Care Management November 2006 - August 2007
Ancillary Care Management June 2006 - November 2006
ConAgra Foods December 2005 - June 2006
West Corporation May 2004 - December 2005
US Army 2000 - 2004
Skills
Leadership, IT Management, Management, PMP, Program Management, Project Management, Vendor Management, SDLC, Business Process, Process Improvement, Databases, SharePoint, Integration, Disaster Recovery, Security, Information Technology, IIS, Enterprise Software, Call Centers, Software Development, Technical Support, Telecommunications, Database Administration, Testing, Servers, Microsoft SQL Server, Training, Unix, SQL, PeopleSoft, TFS, Analysis, IT Operations, Project Server, Citrix, Kronos, ADP Payroll, Oracle
Education
University of Phoenix 2004 — 2008
Bachelor of Science in Business/Information Systems
University of Maryland University College 1998 — 1998
Undergraduate
Hopkinsville Community College 1996 — 1996
Undergraduate
West Corporation March 2015 - Present
West Corporation July 2013 - March 2015
West Corporation December 2011 - July 2013
West Corporation June 2009 - December 2011
West Corporation August 2007 - June 2009
Ancillary Care Management November 2006 - August 2007
Ancillary Care Management June 2006 - November 2006
ConAgra Foods December 2005 - June 2006
West Corporation May 2004 - December 2005
US Army 2000 - 2004
Skills
Leadership, IT Management, Management, PMP, Program Management, Project Management, Vendor Management, SDLC, Business Process, Process Improvement, Databases, SharePoint, Integration, Disaster Recovery, Security, Information Technology, IIS, Enterprise Software, Call Centers, Software Development, Technical Support, Telecommunications, Database Administration, Testing, Servers, Microsoft SQL Server, Training, Unix, SQL, PeopleSoft, TFS, Analysis, IT Operations, Project Server, Citrix, Kronos, ADP Payroll, Oracle
Education
University of Phoenix 2004 — 2008
Bachelor of Science in Business/Information Systems
University of Maryland University College 1998 — 1998
Undergraduate
Hopkinsville Community College 1996 — 1996
Undergraduate
Kim Gehling's West Corporation Experience August 2008 - January 2010
Job President at Websites to Impress, Inc.
Industry Online Media
Experience
Websites to Impress 2003 - Present
John Deere May 2010 - September 2011
West Corporation August 2008 - January 2010
Wells Fargo July 2007 - December 2007
National Pork Board May 2003 - July 2007
Winning Solutions, Inc. 2002 - 2003
Skills
User Interface Design, User-centered Design, Usability Testing, User Experience, Information Architecture, User Interface, HTML 5, Web Design, Usability, Dreamweaver, Wireframes, SEO, Web Project Management, Web Development, Email Marketing, Interaction Design, Agile Methodologies, Graphics, CMS, SEM, CSS, Adobe Creative Suite, XHTML, WordPress, Graphic Design
Education
Iowa State University 2004 — 2010
MS, Human & Computer Interaction
Iowa State University 1998 — 2002
BFA, Graphic Design
Websites to Impress 2003 - Present
John Deere May 2010 - September 2011
West Corporation August 2008 - January 2010
Wells Fargo July 2007 - December 2007
National Pork Board May 2003 - July 2007
Winning Solutions, Inc. 2002 - 2003
Skills
User Interface Design, User-centered Design, Usability Testing, User Experience, Information Architecture, User Interface, HTML 5, Web Design, Usability, Dreamweaver, Wireframes, SEO, Web Project Management, Web Development, Email Marketing, Interaction Design, Agile Methodologies, Graphics, CMS, SEM, CSS, Adobe Creative Suite, XHTML, WordPress, Graphic Design
Education
Iowa State University 2004 — 2010
MS, Human & Computer Interaction
Iowa State University 1998 — 2002
BFA, Graphic Design
Dustin White Dustin White's West Corporation Experience May 2013 - March 2014
Job Talent Advisor and Strategic Business Partner
Industry Human Resources
Experience
Dollar General January 2015 - Present
ProKarma, Inc. March 2014 - December 2014
West Corporation May 2013 - March 2014
Skills
Recruiting, Leadership, Microsoft Office, Sourcing, Data Analysis, Teamwork, Interviews, Human Resources, Research, Social Media, Talent Acquisition, PeopleSoft, SharePoint, Organizational..., Onboarding, SPSS, Boolean Searching, Taleo, Applicant Tracking..., Employee Relations
Education
University of Northern Iowa 2011 — 2013
Bachelor's Degree, Industrial and Organizational Psychology
Hawkeye Community College 2009 — 2011
Associate's Degree
Dollar General January 2015 - Present
ProKarma, Inc. March 2014 - December 2014
West Corporation May 2013 - March 2014
Skills
Recruiting, Leadership, Microsoft Office, Sourcing, Data Analysis, Teamwork, Interviews, Human Resources, Research, Social Media, Talent Acquisition, PeopleSoft, SharePoint, Organizational..., Onboarding, SPSS, Boolean Searching, Taleo, Applicant Tracking..., Employee Relations
Education
University of Northern Iowa 2011 — 2013
Bachelor's Degree, Industrial and Organizational Psychology
Hawkeye Community College 2009 — 2011
Associate's Degree
Caleb Short Caleb Short's West Corporation Experience August 2011 - February 2012
Job NACS Support Member at Pearson Education
Industry Education Management
Experience
Pearson Education October 2014 - Present
7-Eleven November 2012 - October 2014
CVS Caremark Corporation February 2012 - November 2012
West Corporation August 2011 - February 2012
Skills
Microsoft Office, Mac, Customer Satisfaction, Customer Retention, Sales, Customer Service, Retail, Time Management, Inventory Management, Merchandising, Customer Experience, Team Building, Training, Team Leadership, Call Center Experience, Program Management, Leadership, Sales Operations, Management, Telephone Skills, Inventory Control, Recruiting
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2013 — 2015
Pearson Education October 2014 - Present
7-Eleven November 2012 - October 2014
CVS Caremark Corporation February 2012 - November 2012
West Corporation August 2011 - February 2012
Skills
Microsoft Office, Mac, Customer Satisfaction, Customer Retention, Sales, Customer Service, Retail, Time Management, Inventory Management, Merchandising, Customer Experience, Team Building, Training, Team Leadership, Call Center Experience, Program Management, Leadership, Sales Operations, Management, Telephone Skills, Inventory Control, Recruiting
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2013 — 2015
Che'Lynn Thompson's West Corporation Experience June 2012 - August 2012
Job Graduate of Howard University
Industry Financial Services
Experience
Boys Town July 2015 - Present
Marshall's February 2013 - Present
Howard University September 2012 - May 2015
Summer Camp Counselor June 2013 - August 2013
West Corporation June 2012 - August 2012
Skills
Teamwork, Customer Satisfaction, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Data Entry, Organization, Microsoft Office, Finance, Facebook
Education
Howard University 2011 — 2015
Bachelor of Finance, Finance, General
Boys Town July 2015 - Present
Marshall's February 2013 - Present
Howard University September 2012 - May 2015
Summer Camp Counselor June 2013 - August 2013
West Corporation June 2012 - August 2012
Skills
Teamwork, Customer Satisfaction, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Data Entry, Organization, Microsoft Office, Finance, Facebook
Education
Howard University 2011 — 2015
Bachelor of Finance, Finance, General
Kelsey Rolfe's West Corporation Experience October 2010 - February 2011
Job Pharmacy Technician at Walgreens
Industry Health, Wellness and Fitness
Experience
Walgreens September 2014 - Present
Lowe's Home Improvement February 2011 - May 2012
West Corporation October 2010 - February 2011
U.S. Department of Commerce March 2010 - August 2010
Lowe's Home Improvement April 2007 - October 2007
Skills
AutoCAD Architecture, Hand Drafting, Microsoft Office, Photoshop, Illustrator, SketchUp, Space planning, Customer Service, Research, Public Speaking, Microsoft Office Xp, Microsoft Excel, Microsoft Word, Windows, Typing, PowerPoint, Outlook, Lotus 123, Unix, 20/20 Design, Architectural Acoustics, Prescription Drugs, Latin, Compounding
Education
International Academy of Design and Technology-Nashville
Interior Design
Walgreens September 2014 - Present
Lowe's Home Improvement February 2011 - May 2012
West Corporation October 2010 - February 2011
U.S. Department of Commerce March 2010 - August 2010
Lowe's Home Improvement April 2007 - October 2007
Skills
AutoCAD Architecture, Hand Drafting, Microsoft Office, Photoshop, Illustrator, SketchUp, Space planning, Customer Service, Research, Public Speaking, Microsoft Office Xp, Microsoft Excel, Microsoft Word, Windows, Typing, PowerPoint, Outlook, Lotus 123, Unix, 20/20 Design, Architectural Acoustics, Prescription Drugs, Latin, Compounding
Education
International Academy of Design and Technology-Nashville
Interior Design
Leonequa Cloud's West Corporation Experience August 2007 - November 2007
Job Clinic Administrative Assistant at Harris County
Industry Law Enforcement
Experience
Harris County February 2013 - Present
Houston Community College August 2009 - August 2012
Allied Barton Security April 2008 - June 2008
West Corporation August 2007 - November 2007
USAA September 2006 - May 2007
Redcats August 2006 - October 2006
Skills
PowerPoint, Access, Microsoft Word, Outlook, Customer Service, Microsoft Excel, Student Affairs, Microsoft Office, Research, PeopleSoft, Non-profits, Telephone Skills, Call Centers, Sales, Filing, Public Speaking, Scheduling
Education
Everest College-Houston 2015 — 2015
Registered Dental Assistant, Dental Assisting/Assistant
Houston Community College 2009 — 2012
N/a, Education, sophmore
Jusdon Senior High School 2000 — 2004
High School Diploma
Harris County February 2013 - Present
Houston Community College August 2009 - August 2012
Allied Barton Security April 2008 - June 2008
West Corporation August 2007 - November 2007
USAA September 2006 - May 2007
Redcats August 2006 - October 2006
Skills
PowerPoint, Access, Microsoft Word, Outlook, Customer Service, Microsoft Excel, Student Affairs, Microsoft Office, Research, PeopleSoft, Non-profits, Telephone Skills, Call Centers, Sales, Filing, Public Speaking, Scheduling
Education
Everest College-Houston 2015 — 2015
Registered Dental Assistant, Dental Assisting/Assistant
Houston Community College 2009 — 2012
N/a, Education, sophmore
Jusdon Senior High School 2000 — 2004
High School Diploma
Darin Biddle's West Corporation Experience October 2005 - July 2006
Job Problem Solver at CCT Unlimited LLC.
Industry Consumer Electronics
Experience
Kandy Shop Kuztoms October 2011 - May 2014
Hostgator.com June 2013 - November 2013
Electronic Arts December 2009 - November 2011
Rockies January 2006 - October 2011
West Corporation October 2005 - July 2006
Olive Garden 1988 - 2000
Skills
Training, Corporate Training, Customer Service, Management, Call Center, Microsoft Office, Quality Assurance, Windows, Team Building, Video Games, Gaming Industry, Workforce Management, Microsoft Excel, Operations Management, Technical Support, Customer Satisfaction, Contact Center..., Team Leadership, Vendor Management, Social Media, Team Management, Process Improvement, Troubleshooting, Leadership, MMO, Performance Reviews, Talent Management, Budgets, Staffing Analysis, Team Mentoring, Employee Training, Strategic Leadership, Telecommunications, Customer Retention, Customer Support, Outlook, Sales Management, Program Management, Account Management, Sales, Online Gaming, Call Centers, Business Analysis, Change Management, Teamwork, Project Management, Analysis, Negotiation, PowerPoint, Strategic Planning
Education
International Private Investigators Union 1999 — 2001
Associate of Science (A.S.), Criminal Justice/Police Science
Indiana University-Northwest 1988 — 1991
Bachelor of Business Administration (BBA), Industrial and Organizational Psychology
Kandy Shop Kuztoms October 2011 - May 2014
Hostgator.com June 2013 - November 2013
Electronic Arts December 2009 - November 2011
Rockies January 2006 - October 2011
West Corporation October 2005 - July 2006
Olive Garden 1988 - 2000
Skills
Training, Corporate Training, Customer Service, Management, Call Center, Microsoft Office, Quality Assurance, Windows, Team Building, Video Games, Gaming Industry, Workforce Management, Microsoft Excel, Operations Management, Technical Support, Customer Satisfaction, Contact Center..., Team Leadership, Vendor Management, Social Media, Team Management, Process Improvement, Troubleshooting, Leadership, MMO, Performance Reviews, Talent Management, Budgets, Staffing Analysis, Team Mentoring, Employee Training, Strategic Leadership, Telecommunications, Customer Retention, Customer Support, Outlook, Sales Management, Program Management, Account Management, Sales, Online Gaming, Call Centers, Business Analysis, Change Management, Teamwork, Project Management, Analysis, Negotiation, PowerPoint, Strategic Planning
Education
International Private Investigators Union 1999 — 2001
Associate of Science (A.S.), Criminal Justice/Police Science
Indiana University-Northwest 1988 — 1991
Bachelor of Business Administration (BBA), Industrial and Organizational Psychology
Jason Blue Jason Blue's West Corporation Experience September 2007 - December 2007
Job Communication and Design
Industry Graphic Design
Experience
Sears, Roebuck and Co. June 2008 - July 2015
The South Jersey Times November 2011 - September 2014
West Corporation September 2007 - December 2007
Adventure Aquarium June 2005 - December 2006
Skills
Social Media, Copy Editing, Blogging, Editing, Journalism, Public Relations, Research, Editorial, Advertising, Newspapers, Customer Service, Communication
Education
Hampton University 2004 — 2008
Bachelor of Arts (B.A.), Graphic Design
Sears, Roebuck and Co. June 2008 - July 2015
The South Jersey Times November 2011 - September 2014
West Corporation September 2007 - December 2007
Adventure Aquarium June 2005 - December 2006
Skills
Social Media, Copy Editing, Blogging, Editing, Journalism, Public Relations, Research, Editorial, Advertising, Newspapers, Customer Service, Communication
Education
Hampton University 2004 — 2008
Bachelor of Arts (B.A.), Graphic Design
Tim Tassio Tim Tassio's West Corporation Experience February 2012 - Present
Job Sales Manager at West Unified Communications Services
Industry Telecommunications
Experience
West Corporation February 2012 - Present
Vibes Media April 2011 - February 2012
InterCall, a subsidiary of West November 2009 - April 2011
InterCall, a subsidiary of West September 2006 - November 2009
US Cellular October 2004 - May 2006
AT&T Mobility May 2003 - December 2003
Skills
Mobile Marketing, Salesforce.com, Webinars, Unified Communications, Sales Management, Audio Conferencing, CRM, Direct Sales, Professional Services, Managed Services, B2B, Enterprise Software, Competitive Analysis, Key Account Management, WebEx, SaaS, Product Marketing, Strategic Partnerships, Cold Calling, Account Management, Call Center, Management, Video Conferencing, Online Marketing, Mobile Strategy, Cloud Computing, Selling, Customer Retention, Call Centers, Sales Process, Product Management, New Business Development, Channel Partners, Solutions Marketing, Lead Generation, Strategy, Online Advertising, International Sales, Solution Selling, Telecommunications, Qualifying Prospects, Negotiation, Business Development, Social Media Marketing, Sales Presentations, VoIP, Sales, Mobile Devices, Leadership, Sales Operations
Education
Illinois State University 2001 — 2006
Bachelor of Science
Illinois State University 2001 — 2006
West Corporation February 2012 - Present
Vibes Media April 2011 - February 2012
InterCall, a subsidiary of West November 2009 - April 2011
InterCall, a subsidiary of West September 2006 - November 2009
US Cellular October 2004 - May 2006
AT&T Mobility May 2003 - December 2003
Skills
Mobile Marketing, Salesforce.com, Webinars, Unified Communications, Sales Management, Audio Conferencing, CRM, Direct Sales, Professional Services, Managed Services, B2B, Enterprise Software, Competitive Analysis, Key Account Management, WebEx, SaaS, Product Marketing, Strategic Partnerships, Cold Calling, Account Management, Call Center, Management, Video Conferencing, Online Marketing, Mobile Strategy, Cloud Computing, Selling, Customer Retention, Call Centers, Sales Process, Product Management, New Business Development, Channel Partners, Solutions Marketing, Lead Generation, Strategy, Online Advertising, International Sales, Solution Selling, Telecommunications, Qualifying Prospects, Negotiation, Business Development, Social Media Marketing, Sales Presentations, VoIP, Sales, Mobile Devices, Leadership, Sales Operations
Education
Illinois State University 2001 — 2006
Bachelor of Science
Illinois State University 2001 — 2006
Binta Bocoum's West Corporation Experience April 2013 - Present
Job Recovery Specialist at West Corporation
Industry
Experience
West Corporation April 2013 - Present
Skills
Customer Service, Microsoft Word, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Team Leadership
Education
Southeastern Oklahoma State University 2010 — 2012
Grayson County College 2008 — 2010
Associate of Science (A.S.), Business Administration, Management and Operations
West Corporation April 2013 - Present
Skills
Customer Service, Microsoft Word, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Team Leadership
Education
Southeastern Oklahoma State University 2010 — 2012
Grayson County College 2008 — 2010
Associate of Science (A.S.), Business Administration, Management and Operations
Matt Sulphur Matt Sulphur's West Corporation Experience July 2014 - September 2014
Job Sales Associate
Industry Furniture
Experience
Mathis Brothers Furniture April 2015 - Present
Osage Casino October 2014 - January 2015
Tulsa Community College March 2013 - October 2014
West Corporation July 2014 - September 2014
River Spirit Casino February 2008 - July 2012
Skills
Human Resources, Customer Service, Data Entry, Employee Relations, Event Planning, Interviews, Leadership, Management, Personnel Management, Policy, Recruiting, Team Building, Temporary Placement, Training
Education
Haskell Indian Nations University 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Mathis Brothers Furniture April 2015 - Present
Osage Casino October 2014 - January 2015
Tulsa Community College March 2013 - October 2014
West Corporation July 2014 - September 2014
River Spirit Casino February 2008 - July 2012
Skills
Human Resources, Customer Service, Data Entry, Employee Relations, Event Planning, Interviews, Leadership, Management, Personnel Management, Policy, Recruiting, Team Building, Temporary Placement, Training
Education
Haskell Indian Nations University 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Patrick Russell's West Corporation Experience 2002 - August 2004
Job Entrepreneurial minded business leader with a focus on software and client relationships
Industry Computer Software
Experience
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
Brent Alkire Brent Alkire's West Corporation Experience December 2013 - October 2014
Job Systems Administrator at Materials Marketing
Industry Information Technology and Services
Experience
Materials Marketing August 2015 - Present
McClelland & HIne, Inc. January 2015 - August 2015
AT&T July 2012 - December 2014
West Corporation December 2013 - October 2014
Computer King February 2001 - September 2009
ITT Technical Institute March 2005 - November 2006
Skills
CRC Gold Level..., Customer-facing, Leadership, Technology, Training, Customer Service, Networking, Information Technology, Troubleshooting, Telecommunications, Software Installation, Technical Support, Call Centers, Consulting, Time Management, Hardware, System Deployment, Business, Information Systems, Windows 7, Network Administration, Windows, Software Documentation, System Administration, Linux System..., Network Security
Education
Hallmark University 2013 — 2016
Bachelor of Science (BS), Network Security, 3.98
ITT Technical Institute-Knoxville 2005 — 2006
Materials Marketing August 2015 - Present
McClelland & HIne, Inc. January 2015 - August 2015
AT&T July 2012 - December 2014
West Corporation December 2013 - October 2014
Computer King February 2001 - September 2009
ITT Technical Institute March 2005 - November 2006
Skills
CRC Gold Level..., Customer-facing, Leadership, Technology, Training, Customer Service, Networking, Information Technology, Troubleshooting, Telecommunications, Software Installation, Technical Support, Call Centers, Consulting, Time Management, Hardware, System Deployment, Business, Information Systems, Windows 7, Network Administration, Windows, Software Documentation, System Administration, Linux System..., Network Security
Education
Hallmark University 2013 — 2016
Bachelor of Science (BS), Network Security, 3.98
ITT Technical Institute-Knoxville 2005 — 2006
Erin McGinn Erin McGinn's West Corporation Experience September 2011 - May 2012
Job Supervisor of Operations
Industry Financial Services
Experience
Alorica February 2015 - Present
West Asset Management an Alorica company May 2012 - January 2015
West Corporation September 2011 - May 2012
Skills
Customer Service, Quality Assurance, Management, Process Improvement, Customer Satisfaction, Team Leadership, Client Services
Education
Herzing University Online 2011 — 2014
Bachelor's Degree, Business Management
Alorica February 2015 - Present
West Asset Management an Alorica company May 2012 - January 2015
West Corporation September 2011 - May 2012
Skills
Customer Service, Quality Assurance, Management, Process Improvement, Customer Satisfaction, Team Leadership, Client Services
Education
Herzing University Online 2011 — 2014
Bachelor's Degree, Business Management
Lara Saint Louis Bryant Lara Saint Louis Bryant's West Corporation Experience April 2014 - Present
Job Dialogue Designer at West Interactive
Industry Writing and Editing
Experience
West Corporation April 2014 - Present
Anything Anymated March 2009 - Present
Anything Anymated April 2008 - Present
Anything Anymated February 2008 - Present
Anything Anymated October 2007 - Present
Anything Anymated May 2007 - Present
Various: Customer Service Industry January 1999 - Present
dELiA*s April 2013 - November 2013
Big Ink Writing Services February 2013 - July 2013
Skills
Traditional Animation, website content writer, Search Engine Ranking, Corporate Blogging, Creative Writing, Content Writing, Web Content, SEO, SEO copywriting, Blogging, Social Media Marketing, Web Analytics, Email Marketing, Advertising, Writing
Education
Hampton University 1999 — 2007
BA - English Arts, Initial coursework in Print & Broadcast Journalism (1999-2005), 3.2
West Corporation April 2014 - Present
Anything Anymated March 2009 - Present
Anything Anymated April 2008 - Present
Anything Anymated February 2008 - Present
Anything Anymated October 2007 - Present
Anything Anymated May 2007 - Present
Various: Customer Service Industry January 1999 - Present
dELiA*s April 2013 - November 2013
Big Ink Writing Services February 2013 - July 2013
Skills
Traditional Animation, website content writer, Search Engine Ranking, Corporate Blogging, Creative Writing, Content Writing, Web Content, SEO, SEO copywriting, Blogging, Social Media Marketing, Web Analytics, Email Marketing, Advertising, Writing
Education
Hampton University 1999 — 2007
BA - English Arts, Initial coursework in Print & Broadcast Journalism (1999-2005), 3.2
Julian Currie's West Corporation Experience September 2009 - December 2010
Job Senior Android Engineer at Capital One
Industry Computer Software
Experience
Capital One July 2015 - Present
Monsoon Company March 2014 - Present
Millennial Media June 2013 - February 2014
Zombie Development - Start up Environment April 2011 - February 2014
Best Buy January 2013 - May 2013
West Corporation September 2009 - December 2010
Iowa State University January 2008 - December 2008
Emerson Process Management January 2007 - August 2007
Skills
Android, MySQL, CSS, PHP, JSON, C++, HTML, XML, Linux, SQLite, Android SDK, phpMyAdmin, Core Java, Subversion, GIT, Java, Mobile Applications, JavaScript, Git, Web Services, User Interface Design, Testing, Objective-C, Android Development, Eclipse, REST, JUnit
Education
Iowa State University 2003 — 2008
B.S. in Electrical Engineering, Electrical and Computer Engineering
Capital One July 2015 - Present
Monsoon Company March 2014 - Present
Millennial Media June 2013 - February 2014
Zombie Development - Start up Environment April 2011 - February 2014
Best Buy January 2013 - May 2013
West Corporation September 2009 - December 2010
Iowa State University January 2008 - December 2008
Emerson Process Management January 2007 - August 2007
Skills
Android, MySQL, CSS, PHP, JSON, C++, HTML, XML, Linux, SQLite, Android SDK, phpMyAdmin, Core Java, Subversion, GIT, Java, Mobile Applications, JavaScript, Git, Web Services, User Interface Design, Testing, Objective-C, Android Development, Eclipse, REST, JUnit
Education
Iowa State University 2003 — 2008
B.S. in Electrical Engineering, Electrical and Computer Engineering
Sarah Tucker's West Corporation Experience April 2014 - October 2014
Job Senior Technology Sales Executive
Industry Information Technology and Services
Experience
IP Pathways October 2014 - Present
West Corporation April 2014 - October 2014
Jelecos May 2010 - April 2014
Sarah Tucker Marketing Services July 2009 - May 2010
Sleight Advertising February 2009 - August 2009
Lincoln Journal Star January 2006 - December 2006
Pizza Hut 1996 - 1999
Skills
Business Development, Marketing Strategy, Leadership, Marketing, CRM, Social Media, Account Management, Sales, Lead Generation, Management, Cloud Computing, New Business Development, Cold Calling, Sales Presentations, Customer Service, Advertising, Public Relations, Salesforce.com, Project Management, Strategic Planning, Team Building, Sales Management, Sales Process, Consulting, Strategy, Managed Services, Social Networking, Market Research, Business Intelligence, Negotiation, Microsoft Office, Social Media Marketing, Event Planning, Coaching, Sales Operations, Team Leadership, Long-term Customer..., Direct Sales, Sales & Marketing..., Key Account Development, Solution Selling, SaaS, Writing, B2B, Consultative Selling, Strategic Partnerships, Marketing Communications, Public Speaking, Enterprise Technology..., Business Continuity
Education
Indiana Wesleyan University 2007 — 2009
MBA, Human Resource Management
Morehead State University 1999 — 2007
BA, History, Government
IP Pathways October 2014 - Present
West Corporation April 2014 - October 2014
Jelecos May 2010 - April 2014
Sarah Tucker Marketing Services July 2009 - May 2010
Sleight Advertising February 2009 - August 2009
Lincoln Journal Star January 2006 - December 2006
Pizza Hut 1996 - 1999
Skills
Business Development, Marketing Strategy, Leadership, Marketing, CRM, Social Media, Account Management, Sales, Lead Generation, Management, Cloud Computing, New Business Development, Cold Calling, Sales Presentations, Customer Service, Advertising, Public Relations, Salesforce.com, Project Management, Strategic Planning, Team Building, Sales Management, Sales Process, Consulting, Strategy, Managed Services, Social Networking, Market Research, Business Intelligence, Negotiation, Microsoft Office, Social Media Marketing, Event Planning, Coaching, Sales Operations, Team Leadership, Long-term Customer..., Direct Sales, Sales & Marketing..., Key Account Development, Solution Selling, SaaS, Writing, B2B, Consultative Selling, Strategic Partnerships, Marketing Communications, Public Speaking, Enterprise Technology..., Business Continuity
Education
Indiana Wesleyan University 2007 — 2009
MBA, Human Resource Management
Morehead State University 1999 — 2007
BA, History, Government
Tristan Mentz Tristan Mentz's West Corporation Experience September 2012 - July 2013
Job DJEmcee
Industry Entertainment
Experience
Celebrations Entertainment March 2012 - Present
West Corporation September 2012 - July 2013
DeMatha Catholic High School August 2010 - May 2012
University of Wisconsin-Madison August 2008 - May 2010
Skills
Multimedia, Final Cut Pro, Video Editing, Higher Education, Sound Design, Research, Photoshop, Film Editing, Music Production, Cinematography, Logic Pro, Lighting Design, Academic Writing, Academic Publishing, Conference Presentations, Primary Research, Wedding DJ, Fundraising, Auctions
Education
University of Wisconsin-Madison 2008 — 2010
MA, Communication Arts
Gettysburg College 2003 — 2007
BA, Film Studies
Celebrations Entertainment March 2012 - Present
West Corporation September 2012 - July 2013
DeMatha Catholic High School August 2010 - May 2012
University of Wisconsin-Madison August 2008 - May 2010
Skills
Multimedia, Final Cut Pro, Video Editing, Higher Education, Sound Design, Research, Photoshop, Film Editing, Music Production, Cinematography, Logic Pro, Lighting Design, Academic Writing, Academic Publishing, Conference Presentations, Primary Research, Wedding DJ, Fundraising, Auctions
Education
University of Wisconsin-Madison 2008 — 2010
MA, Communication Arts
Gettysburg College 2003 — 2007
BA, Film Studies
Karen Hughey Karen Hughey's West Corporation Experience 1995 - 1998
Job
Industry Information Technology and Services
Experience
McKesson April 2014 - Present
American Bureau of Shipping 2009 - December 2013
American Bureau of Shipping 2007 - 2009
American Bureau of Shipping 1998 - 2007
West Corporation 1995 - 1998
West Corporation 1993 - 1995
Skills
Enterprise Solutions, IT Procurement, Financial, budget,..., Strategic Technology..., P/L..., Global Business..., Offshore Software..., implementation of ERP..., program delivery, International Shipping, Software Sales, leading matrix teams, executive presentation..., Hands-on detail..., Brand Development, Software Development, Software Project...
Education
The University of Texas at San Antonio 1984 — 1990
BS, Computer Science
Harvard Business School 2008 — 2008
General Management Program
McKesson April 2014 - Present
American Bureau of Shipping 2009 - December 2013
American Bureau of Shipping 2007 - 2009
American Bureau of Shipping 1998 - 2007
West Corporation 1995 - 1998
West Corporation 1993 - 1995
Skills
Enterprise Solutions, IT Procurement, Financial, budget,..., Strategic Technology..., P/L..., Global Business..., Offshore Software..., implementation of ERP..., program delivery, International Shipping, Software Sales, leading matrix teams, executive presentation..., Hands-on detail..., Brand Development, Software Development, Software Project...
Education
The University of Texas at San Antonio 1984 — 1990
BS, Computer Science
Harvard Business School 2008 — 2008
General Management Program
Lisa Mork Lisa Mork's West Corporation Experience January 2012 - Present
Job Customer Care Associate at West Corporation
Industry Telecommunications
Experience
West Corporation January 2012 - Present
Skills
Customer Satisfaction, Customer Experience, Troubleshooting, Telecommunications, Customer Retention, Customer Service, Customer Support, Process Improvement, Data Entry, Online Research, Historical Research, Microsoft Excel, Problem Solving, Critical Thinking, Analysis, Military History, European History, American History, World History
Education
The University of Texas at San Antonio 2006 — 2007
Bachelor's Degree, History
Hawaii Pacific University 2003 — 2005
Associate of Science (A.S.), Military and Diplomatic Studies
University of Wisconsin-Stout 2002 — 2002
Art
Wausau East High School 1998 — 2002
High School
West Corporation January 2012 - Present
Skills
Customer Satisfaction, Customer Experience, Troubleshooting, Telecommunications, Customer Retention, Customer Service, Customer Support, Process Improvement, Data Entry, Online Research, Historical Research, Microsoft Excel, Problem Solving, Critical Thinking, Analysis, Military History, European History, American History, World History
Education
The University of Texas at San Antonio 2006 — 2007
Bachelor's Degree, History
Hawaii Pacific University 2003 — 2005
Associate of Science (A.S.), Military and Diplomatic Studies
University of Wisconsin-Stout 2002 — 2002
Art
Wausau East High School 1998 — 2002
High School
Megan Pierson Megan Pierson's West Corporation Experience March 2014 - September 2014
Job Customer Service Representative
Industry Broadcast Media
Experience
Home June 2015 - Present
Barnes and Noble August 2015 - September 2015
GAS Analytical Services Inc. March 2015 - May 2015
West Corporation March 2014 - September 2014
McDonald's Corporation November 2011 - July 2013
Hiram College August 2011 - November 2011
Hiram College August 2010 - May 2011
Skills
PowerPoint, Data Entry, Customer Service, Microsoft Word, Microsoft Office, Excel, Research, Poster Presentations, Social Media
Education
Hiram College 2009 — 2013
Bachelor of Arts, Communication
Champion High School 2005 — 2009
Honors Diploma
Home June 2015 - Present
Barnes and Noble August 2015 - September 2015
GAS Analytical Services Inc. March 2015 - May 2015
West Corporation March 2014 - September 2014
McDonald's Corporation November 2011 - July 2013
Hiram College August 2011 - November 2011
Hiram College August 2010 - May 2011
Skills
PowerPoint, Data Entry, Customer Service, Microsoft Word, Microsoft Office, Excel, Research, Poster Presentations, Social Media
Education
Hiram College 2009 — 2013
Bachelor of Arts, Communication
Champion High School 2005 — 2009
Honors Diploma
Barbara Marr's West Corporation Experience November 2000 - Present
Job Director of Client Services at West Asset Management
Industry Hospital & Health Care
Experience
West Corporation November 2000 - Present
Nucentrix September 1994 - September 2000
Blue Cross Blue Shield July 1975 - May 1994
Skills
Healthcare, Outlook, Medicare, Healthcare Industry, Process Improvement, Call Centers, Team Building, Revenue Cycle, Strategic Planning, Vendor Management, Healthcare Information..., HIPAA, Leadership, Salesforce.com, Change Management, Software Documentation, Insurance, Healthcare Management, Management, Hospitals, Customer Service, Team Leadership, Account Management, Training, Customer Satisfaction, Business Analysis, Coaching
Education
Grayson County College 1973 — 1976
Associate's degree, Business Administration and Management, General
West Corporation November 2000 - Present
Nucentrix September 1994 - September 2000
Blue Cross Blue Shield July 1975 - May 1994
Skills
Healthcare, Outlook, Medicare, Healthcare Industry, Process Improvement, Call Centers, Team Building, Revenue Cycle, Strategic Planning, Vendor Management, Healthcare Information..., HIPAA, Leadership, Salesforce.com, Change Management, Software Documentation, Insurance, Healthcare Management, Management, Hospitals, Customer Service, Team Leadership, Account Management, Training, Customer Satisfaction, Business Analysis, Coaching
Education
Grayson County College 1973 — 1976
Associate's degree, Business Administration and Management, General
Dawn Tkach Dawn Tkach's West Corporation Experience June 2004 - August 2013
Job Life Insurance Specialist at AAA
Industry Insurance
Experience
AAA September 2015 - Present
National Benefit Plans October 2006 - Present
Live Ops August 2013 - Present
West Corporation June 2004 - August 2013
The Home Depot April 2002 - January 2004
United Airlines July 1988 - September 1999
Skills
Microsoft Office, Customer Relations, Customer Service, Insurance, Sales, Call Center, Customer Satisfaction, Outlook, Data Entry, Call Centers, Training, Customer Retention, Account Management, Time Management, Cold Calling, Telephone Skills, Team Building, Life Insurance, Team Leadership
Education
Wayne County Community College District 2009 — 2010
core classes
Henry Ford Community College
AAA September 2015 - Present
National Benefit Plans October 2006 - Present
Live Ops August 2013 - Present
West Corporation June 2004 - August 2013
The Home Depot April 2002 - January 2004
United Airlines July 1988 - September 1999
Skills
Microsoft Office, Customer Relations, Customer Service, Insurance, Sales, Call Center, Customer Satisfaction, Outlook, Data Entry, Call Centers, Training, Customer Retention, Account Management, Time Management, Cold Calling, Telephone Skills, Team Building, Life Insurance, Team Leadership
Education
Wayne County Community College District 2009 — 2010
core classes
Henry Ford Community College
N'Gia Conyers N'Gia Conyers's West Corporation Experience December 2011 - December 2014
Job Administrative Assistant to the Director at The Home Depot
Industry Telecommunications
Experience
The Home Depot August 2015 - Present
The Home Depot April 2013 - August 2015
West Corporation December 2011 - December 2014
LIFT, Community Development June 2011 - February 2013
Harris Ware and Associates August 2007 - January 2012
Skills
Call Center, Telecommunications, Vendor Management, Program Management, Team Leadership, Customer Service, Customer Experience, Technical Support, Customer Satisfaction, Process Improvement, Troubleshooting, Cold Calling, Business Development, Human Resources, Recruiting
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Human Resources Management and Services, 3.5
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance, 3.00
The Home Depot August 2015 - Present
The Home Depot April 2013 - August 2015
West Corporation December 2011 - December 2014
LIFT, Community Development June 2011 - February 2013
Harris Ware and Associates August 2007 - January 2012
Skills
Call Center, Telecommunications, Vendor Management, Program Management, Team Leadership, Customer Service, Customer Experience, Technical Support, Customer Satisfaction, Process Improvement, Troubleshooting, Cold Calling, Business Development, Human Resources, Recruiting
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Human Resources Management and Services, 3.5
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance, 3.00
Brandy Bergmann Brandy Bergmann's West Corporation Experience December 2007 - November 2011
Job Analytics Developer at Nebraska Medicine
Industry Telecommunications
Experience
Nebraska Medicine June 2015 - Present
Catholic Health Initiatives January 2013 - Present
Catholic Health Initiatives November 2011 - Present
Westside Church 2012 - 2015
Westside Church 2012 - 2015
West Corporation December 2007 - November 2011
Skills
SQL, Visio, SharePoint, Java, Troubleshooting, Business Analysis, C++, Windows, Access, HTML, Business Intelligence, Analysis, XML, Web Services, Software Development, VBScript, Integration, Ambulatory Care, Project Management, Databases, Software Project..., Healthcare Information..., EHR
Education
University of Nebraska at Omaha 2008 — 2012
Master of Science (MS), Management Information Systems, Health Informatics
Iowa State University 2000 — 2004
Nebraska Medicine June 2015 - Present
Catholic Health Initiatives January 2013 - Present
Catholic Health Initiatives November 2011 - Present
Westside Church 2012 - 2015
Westside Church 2012 - 2015
West Corporation December 2007 - November 2011
Skills
SQL, Visio, SharePoint, Java, Troubleshooting, Business Analysis, C++, Windows, Access, HTML, Business Intelligence, Analysis, XML, Web Services, Software Development, VBScript, Integration, Ambulatory Care, Project Management, Databases, Software Project..., Healthcare Information..., EHR
Education
University of Nebraska at Omaha 2008 — 2012
Master of Science (MS), Management Information Systems, Health Informatics
Iowa State University 2000 — 2004
Timothy M. Borchert, PMP's West Corporation Experience 2013 - Present
Job Sr. Technical Project Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation 2013 - Present
West Corporation 2011 - 2013
Infocrossing 2006 - 2011
Hewlett-Packard 2000 - 2006
Inacom/Compaq/HP 1998 - 2000
Inacom/Compaq/HP 1997 - 1998
Skills
Data Center, PMP, Project Planning, MS Project, Data Center Relocation, Network Migrations, Hosted Solutions, Managed Hosting, Co-location, Networking, Requirements Analysis, Outsourcing, PMO, Disaster Recovery, Program Management, SDLC, Project Management, Vendor Management, Enterprise Software, Integration, IT Management, Project Portfolio..., IT Service Management, IT Strategy, Software Project..., Visio, SharePoint, Enterprise Architecture, Information Technology, IT Operations, Service Delivery, Resource Management, Security, System Deployment, Business Analysis, Software Documentation, ITIL, Requirements Gathering, Virtualization, Business Process, Telecommunications, Agile Methodologies
Education
Grinnell College 1992 — 1994
General Science / Psychology
The University of South Dakota 1990 — 1992
Music
West Corporation 2013 - Present
West Corporation 2011 - 2013
Infocrossing 2006 - 2011
Hewlett-Packard 2000 - 2006
Inacom/Compaq/HP 1998 - 2000
Inacom/Compaq/HP 1997 - 1998
Skills
Data Center, PMP, Project Planning, MS Project, Data Center Relocation, Network Migrations, Hosted Solutions, Managed Hosting, Co-location, Networking, Requirements Analysis, Outsourcing, PMO, Disaster Recovery, Program Management, SDLC, Project Management, Vendor Management, Enterprise Software, Integration, IT Management, Project Portfolio..., IT Service Management, IT Strategy, Software Project..., Visio, SharePoint, Enterprise Architecture, Information Technology, IT Operations, Service Delivery, Resource Management, Security, System Deployment, Business Analysis, Software Documentation, ITIL, Requirements Gathering, Virtualization, Business Process, Telecommunications, Agile Methodologies
Education
Grinnell College 1992 — 1994
General Science / Psychology
The University of South Dakota 1990 — 1992
Music
Timothy Wilkinson, CISSP's West Corporation Experience August 2005 - October 2008
Job Regional Information Security Officer at Catholic Health Initiatives
Industry Hospital & Health Care
Experience
Catholic Health Initiatives - Alegent Creighton Health April 2013 - Present
Alegent Creighton Health October 2008 - Present
West Corporation August 2005 - October 2008
55th Communications Squadron 2003 - 2005
USAF - Standard Systems Group 1998 - 2001
Skills
Vulnerability Assessment, Network Security, HIPAA, Disaster Recovery, PCI DSS, CISSP, CISA, System Administration, Information Security, Information Security..., Security Awareness, Penetration Testing, Data Security, Troubleshooting, Healthcare Information..., Computer Security, IT Audit, IDS, Security Audits, Security, Vulnerability Management, Business Continuity, Payment Industry, Computer Forensics, Firewalls, Information Assurance, Information Technology, Active Directory, ISO 27001, IT Management, Identity Management
Education
Grace University 2009 — 2012
Masters
Peru State College 2000 — 2004
Bachelor of Business Administration (B.B.A.)
Community College of the Air Force 2000 — 2002
AA
Catholic Health Initiatives - Alegent Creighton Health April 2013 - Present
Alegent Creighton Health October 2008 - Present
West Corporation August 2005 - October 2008
55th Communications Squadron 2003 - 2005
USAF - Standard Systems Group 1998 - 2001
Skills
Vulnerability Assessment, Network Security, HIPAA, Disaster Recovery, PCI DSS, CISSP, CISA, System Administration, Information Security, Information Security..., Security Awareness, Penetration Testing, Data Security, Troubleshooting, Healthcare Information..., Computer Security, IT Audit, IDS, Security Audits, Security, Vulnerability Management, Business Continuity, Payment Industry, Computer Forensics, Firewalls, Information Assurance, Information Technology, Active Directory, ISO 27001, IT Management, Identity Management
Education
Grace University 2009 — 2012
Masters
Peru State College 2000 — 2004
Bachelor of Business Administration (B.B.A.)
Community College of the Air Force 2000 — 2002
AA
Ann Hartwig's West Corporation Experience August 2000 - July 2001
Job Human Resources Director at Cycle Gear, Inc
Industry Retail
Experience
Cycle Gear, Inc February 2004 - Present
Sage Accpac International October 2003 - February 2004
Kirkland & Ellis, LLP July 2003 - September 2003
CenCal Insurance Services October 2001 - July 2003
West Corporation August 2000 - July 2001
Education
University of Phoenix 2002 — 2004
MBA, Human Resources
Hastings College
Bachelor of Arts, Exercise Science
Cycle Gear, Inc February 2004 - Present
Sage Accpac International October 2003 - February 2004
Kirkland & Ellis, LLP July 2003 - September 2003
CenCal Insurance Services October 2001 - July 2003
West Corporation August 2000 - July 2001
Education
University of Phoenix 2002 — 2004
MBA, Human Resources
Hastings College
Bachelor of Arts, Exercise Science
Andrew Sistek's West Corporation Experience June 2003 - March 2007
Job High School Mathematics Teacher at Millard Public Schools
Industry Sports
Experience
Millard Public Schools July 2013 - Present
Cedar Bluffs Public Schools August 2012 - May 2013
Papillion-La Vista School District November 2010 - February 2012
Millard Public Schools 2012 - 2012
It's Got to Go! April 2007 - December 2010
Superior Transfer Service July 2006 - June 2008
Road Warriors Auto Transporter August 2006 - April 2007
West Corporation June 2003 - March 2007
Skills
Microsoft Excel, Microsoft Office, Customer Service, Training, Coaching, Team Building, Staff Development, Leadership Development, Strategic Planning, Customer Satisfaction, Sales, Curriculum Design, Organizational..., Teaching, Budgets, Public Speaking, Marketing, Outlook, PowerPoint, Microsoft Word, Higher Education, Classroom, Algebra, Lesson Planning, Curriculum Development, Calculus
Education
Grace University 2011 — 2012
Postbaccalaureate (Teaching Certification), Secondary Education and Teaching (Mathematics), 3.8
Metropolitan Community College 2011 — 2011
Mathematics, 4.0
University of Nebraska at Kearney 1997 — 2003
Business Administration, Marketing Emphasis
Millard Public Schools July 2013 - Present
Cedar Bluffs Public Schools August 2012 - May 2013
Papillion-La Vista School District November 2010 - February 2012
Millard Public Schools 2012 - 2012
It's Got to Go! April 2007 - December 2010
Superior Transfer Service July 2006 - June 2008
Road Warriors Auto Transporter August 2006 - April 2007
West Corporation June 2003 - March 2007
Skills
Microsoft Excel, Microsoft Office, Customer Service, Training, Coaching, Team Building, Staff Development, Leadership Development, Strategic Planning, Customer Satisfaction, Sales, Curriculum Design, Organizational..., Teaching, Budgets, Public Speaking, Marketing, Outlook, PowerPoint, Microsoft Word, Higher Education, Classroom, Algebra, Lesson Planning, Curriculum Development, Calculus
Education
Grace University 2011 — 2012
Postbaccalaureate (Teaching Certification), Secondary Education and Teaching (Mathematics), 3.8
Metropolitan Community College 2011 — 2011
Mathematics, 4.0
University of Nebraska at Kearney 1997 — 2003
Business Administration, Marketing Emphasis
Amy Feekin Hamilton's West Corporation Experience December 2009 - August 2012
Job Versatile Information Technology Leader and Manager
Industry Information Technology and Services
Experience
Mutual of Omaha August 2012 - Present
West Corporation December 2009 - August 2012
West Corporation April 2007 - December 2009
Mutual of Omaha 2004 - 2007
Mutual of Omaha January 1999 - January 2004
Skills
Technical Leadership, Strategic Planning, Cross-functional Team..., Strategy, Enterprise Architecture, Problem Solving, Leadership Development, Leadership, Management, Team Building, Advisory Boards, Application Development, Software Development, Product Development, SDLC, Agile Methodologies, Scrum, Kanban, Integration, Java, Java Enterprise Edition, Web Services, Mobile, Project Engineering, Requirements Analysis, Unix, Linux, XML, Telecommunications, IVR, C++, WebSphere, Extranet, Internet, Intranet, Internet Security, OWASP, Tivoli, Teradata, DB2, Oracle, Microsoft SQL Server, Informatica..., Mobile Devices, Process Improvement, Vendor Management
Education
University of Nebraska at Omaha
Master's, Computer Science
Graceland University
Bachelor's, Computer Engineering, Computer Science, Mathematics
Mutual of Omaha August 2012 - Present
West Corporation December 2009 - August 2012
West Corporation April 2007 - December 2009
Mutual of Omaha 2004 - 2007
Mutual of Omaha January 1999 - January 2004
Skills
Technical Leadership, Strategic Planning, Cross-functional Team..., Strategy, Enterprise Architecture, Problem Solving, Leadership Development, Leadership, Management, Team Building, Advisory Boards, Application Development, Software Development, Product Development, SDLC, Agile Methodologies, Scrum, Kanban, Integration, Java, Java Enterprise Edition, Web Services, Mobile, Project Engineering, Requirements Analysis, Unix, Linux, XML, Telecommunications, IVR, C++, WebSphere, Extranet, Internet, Intranet, Internet Security, OWASP, Tivoli, Teradata, DB2, Oracle, Microsoft SQL Server, Informatica..., Mobile Devices, Process Improvement, Vendor Management
Education
University of Nebraska at Omaha
Master's, Computer Science
Graceland University
Bachelor's, Computer Engineering, Computer Science, Mathematics
Mike Uerling's West Corporation Experience 2004 - 2006
Job Human Resources Consultant and Contractor
Industry Human Resources
Experience
RPI/PayPal July 2006 - Present
West Corporation 2004 - 2006
Education
Hastings College 1991 — 1995
RPI/PayPal July 2006 - Present
West Corporation 2004 - 2006
Education
Hastings College 1991 — 1995
Penelope Figon's West Corporation Experience October 2005 - August 2006
Job Regional HR Manager Deepwater at Rowan Companies
Industry Oil & Energy
Experience
Rowan Companies April 2014 - Present
Rowan Companies June 2012 - March 2014
Ensco plc (Formerly Pride International, Inc) June 2011 - June 2012
Pride International July 2010 - May 2011
Pride International October 2007 - June 2010
Pride International April 2007 - September 2007
Valero Energy Corporation September 2006 - March 2007
West Corporation October 2005 - August 2006
Petroleos Mexicanos (PEMEX) March 1998 - June 2004
Skills
Recruiting, Personnel Management, Offshore Drilling, Drilling, Onshore, Talent Management, Talent Acquisition, Employee Relations, Gas, Inspection, Oil & Gas, Onboarding, New Hire Orientations, Job Descriptions, Human Resources, Safety Management..., Applicant Tracking..., Deferred Compensation, Hiring, Oil & Gas Industry, Commissioning, Oilfield, Training, Sourcing, Oil/Gas, Workforce Planning, Policy, Interviews, Subsea Engineering, Offshore Operations, Leadership, Maritime, Benefits Administration, PeopleSoft, Occupational Health, Employee Benefits, Supervisory Skills, Temporary Placement, Petroleum, Pipelines, Taleo, Management, Energy Industry, Project Planning, Team Management, Upstream, Program Management, Strategy, SAP, Succession Planning
Education
Instituto Politécnico Nacional 2002 — 2005
Masters, Public Administration
Universidad Autónoma de Tamaulipas 1992 — 1997
LAE, Administration
Rowan Companies April 2014 - Present
Rowan Companies June 2012 - March 2014
Ensco plc (Formerly Pride International, Inc) June 2011 - June 2012
Pride International July 2010 - May 2011
Pride International October 2007 - June 2010
Pride International April 2007 - September 2007
Valero Energy Corporation September 2006 - March 2007
West Corporation October 2005 - August 2006
Petroleos Mexicanos (PEMEX) March 1998 - June 2004
Skills
Recruiting, Personnel Management, Offshore Drilling, Drilling, Onshore, Talent Management, Talent Acquisition, Employee Relations, Gas, Inspection, Oil & Gas, Onboarding, New Hire Orientations, Job Descriptions, Human Resources, Safety Management..., Applicant Tracking..., Deferred Compensation, Hiring, Oil & Gas Industry, Commissioning, Oilfield, Training, Sourcing, Oil/Gas, Workforce Planning, Policy, Interviews, Subsea Engineering, Offshore Operations, Leadership, Maritime, Benefits Administration, PeopleSoft, Occupational Health, Employee Benefits, Supervisory Skills, Temporary Placement, Petroleum, Pipelines, Taleo, Management, Energy Industry, Project Planning, Team Management, Upstream, Program Management, Strategy, SAP, Succession Planning
Education
Instituto Politécnico Nacional 2002 — 2005
Masters, Public Administration
Universidad Autónoma de Tamaulipas 1992 — 1997
LAE, Administration
Brian Neeson's West Corporation Experience 1995 - 2009
Job Software Analyst at West Corporation
Industry Information Technology and Services
Experience
West Corporation, WDI 2008 - Present
West Corporation 1995 - 2009
West Corporation 2000 - November 2008
West Corporation 1995 - 2000
Skills
Call Centers, SQL, SDLC, Programming, XML
Education
Iowa State University 1985 — 1986
Computer Science
West Corporation, WDI 2008 - Present
West Corporation 1995 - 2009
West Corporation 2000 - November 2008
West Corporation 1995 - 2000
Skills
Call Centers, SQL, SDLC, Programming, XML
Education
Iowa State University 1985 — 1986
Computer Science
Steve Madel's West Corporation Experience May 2009 - June 2010
Job Infrastructure Architect at Solutionary
Industry Information Technology and Services
Experience
Solutionary August 2014 - Present
Solutionary July 2013 - August 2014
Solutionary April 2010 - July 2013
West Corporation May 2009 - June 2010
West Corporation November 2007 - May 2009
West Corporation August 2006 - November 2007
West Corporation January 2006 - August 2006
Skills
Firewalls, Hardware, VMware, Security, Networking, Troubleshooting, VPN, IPS, Cisco IOS, IDS, Data Center, Software Installation, Cisco Technologies, Network Design, Network Administration, Routers, Disaster Recovery, DNS, TCP/IP, Computer Security, Perl, Log Analysis, Network Security, OSPF, BGP, Virtualization, Servers, Switches, Unix, Linux, DHCP, Red Hat Linux, Citrix, Storage Area Networks, Bash, Shell Scripting, Network Architecture, Network Engineering, Cisco UCS, NX-OS, OpenVPN, Scalability, Hadoop, ElasticSearch, Subnetting, ACLS, Cisco Nexus
Education
Metropolitan Community College 2008 — 2009
Hamilton College 2003 — 2005
Associate's degree
Solutionary August 2014 - Present
Solutionary July 2013 - August 2014
Solutionary April 2010 - July 2013
West Corporation May 2009 - June 2010
West Corporation November 2007 - May 2009
West Corporation August 2006 - November 2007
West Corporation January 2006 - August 2006
Skills
Firewalls, Hardware, VMware, Security, Networking, Troubleshooting, VPN, IPS, Cisco IOS, IDS, Data Center, Software Installation, Cisco Technologies, Network Design, Network Administration, Routers, Disaster Recovery, DNS, TCP/IP, Computer Security, Perl, Log Analysis, Network Security, OSPF, BGP, Virtualization, Servers, Switches, Unix, Linux, DHCP, Red Hat Linux, Citrix, Storage Area Networks, Bash, Shell Scripting, Network Architecture, Network Engineering, Cisco UCS, NX-OS, OpenVPN, Scalability, Hadoop, ElasticSearch, Subnetting, ACLS, Cisco Nexus
Education
Metropolitan Community College 2008 — 2009
Hamilton College 2003 — 2005
Associate's degree
Craig Berry's West Corporation Experience April 2010 - August 2012
Job Governors State University
Industry Primary/Secondary Education
Experience
Governors State University March 2015 - Present
Governors State University May 2014 - October 2014
Bremen High School August 2012 - May 2013
West Corporation April 2010 - August 2012
Benefit Administrative Systems November 2005 - April 2010
Skills
Public Speaking, Microsoft Office, Retail, Data Entry, PowerPoint, Higher Education, Customer Service, Microsoft Excel, Psychotherapy, Event Planning, Team Building, Career Counseling, Community Outreach, Fundraising, Education, Mental Health Counseling, Nonprofits, School Psychology, Student Counseling
Education
Concordia University-River Forest 2009 — 2013
Counselor Education/School Counseling and Guidance Services
Illinois State University 1989 — 1992
Bachelor of Science (BS), Political Science and Government
Governors State University March 2015 - Present
Governors State University May 2014 - October 2014
Bremen High School August 2012 - May 2013
West Corporation April 2010 - August 2012
Benefit Administrative Systems November 2005 - April 2010
Skills
Public Speaking, Microsoft Office, Retail, Data Entry, PowerPoint, Higher Education, Customer Service, Microsoft Excel, Psychotherapy, Event Planning, Team Building, Career Counseling, Community Outreach, Fundraising, Education, Mental Health Counseling, Nonprofits, School Psychology, Student Counseling
Education
Concordia University-River Forest 2009 — 2013
Counselor Education/School Counseling and Guidance Services
Illinois State University 1989 — 1992
Bachelor of Science (BS), Political Science and Government
Bill Severding's West Corporation Experience November 2000 - October 2008
Job Database Administrator at Dell Corporation
Industry Information Technology and Services
Experience
Dell October 2008 - Present
West Corporation November 2000 - October 2008
Pegasus Solutions August 2000 - October 2000
Sterling Carteret September 1998 - July 2000
Skills
Database Administration, Informix, Oracle, DDL, DML, Backup/Restore, Performance Tuning, Unix Shell Scripting, SQL, Replication, Security/Hardening
Education
Indiana University of Pennsylvania
Dell October 2008 - Present
West Corporation November 2000 - October 2008
Pegasus Solutions August 2000 - October 2000
Sterling Carteret September 1998 - July 2000
Skills
Database Administration, Informix, Oracle, DDL, DML, Backup/Restore, Performance Tuning, Unix Shell Scripting, SQL, Replication, Security/Hardening
Education
Indiana University of Pennsylvania
Gavril Nanaziashvili's West Corporation Experience 1999 - 2000
Job Software Development Specialist at Pioneer HiBred International Inc
Industry Computer Software
Experience
Pioneer Hi-Bred International Inc October 2011 - Present
ING October 2006 - October 2011
MediNotes Corporation 2001 - 2006
West Corporation 1999 - 2000
Skills
Software Development, Visual Studio, SQL, Agile Methodologies, .NET, Subversion, Web Applications, C#, Web Services, Scrum, XML, C++, IIS, Java, Team Leadership, JavaScript, ASP.NET MVC, C, PHP, HTML, Linux, Unix, SOA, Eclipse, Tomcat, Java Enterprise Edition, MySQL, WCF, Perl, JSP, AJAX, PL/SQL, Windows, Git, Architectures, Requirements Analysis, Apache, J2EE, User Acceptance Testing, Architecture, Servlets, Troubleshooting, Python, AngularJS
Education
Iowa State University 1996 — 1999
Bachelor of Science (BS), Computer Science
Iowa State University 1995 — 1999
Bachelor of Science (BS), Computer Science
Pioneer Hi-Bred International Inc October 2011 - Present
ING October 2006 - October 2011
MediNotes Corporation 2001 - 2006
West Corporation 1999 - 2000
Skills
Software Development, Visual Studio, SQL, Agile Methodologies, .NET, Subversion, Web Applications, C#, Web Services, Scrum, XML, C++, IIS, Java, Team Leadership, JavaScript, ASP.NET MVC, C, PHP, HTML, Linux, Unix, SOA, Eclipse, Tomcat, Java Enterprise Edition, MySQL, WCF, Perl, JSP, AJAX, PL/SQL, Windows, Git, Architectures, Requirements Analysis, Apache, J2EE, User Acceptance Testing, Architecture, Servlets, Troubleshooting, Python, AngularJS
Education
Iowa State University 1996 — 1999
Bachelor of Science (BS), Computer Science
Iowa State University 1995 — 1999
Bachelor of Science (BS), Computer Science
Adrienne Olson's West Corporation Experience 1992 - December 1997
Job VicePresident at The Olson Group
Industry Insurance
Experience
The Olson Group January 1998 - Present
West Corporation 1992 - December 1997
Skills
Insurance, Marketing, Customer Retention, Customer Service, Sales, Account Management, New Business Development, Leadership, Employee Benefits, Small Business, Training, Team Building, Strategic Planning
Education
Indiana University - Kelley School of Business 1975 — 1979
The Olson Group January 1998 - Present
West Corporation 1992 - December 1997
Skills
Insurance, Marketing, Customer Retention, Customer Service, Sales, Account Management, New Business Development, Leadership, Employee Benefits, Small Business, Training, Team Building, Strategic Planning
Education
Indiana University - Kelley School of Business 1975 — 1979
Krishna Battula's West Corporation Experience January 2003 - April 2004
Job Vice President, Global Collateral Services IT at BNY Mellon
Industry Information Technology and Services
Experience
BNY Mellon July 2013 - Present
BigO One Technologies September 2012 - January 2014
Barclays Capital May 2012 - July 2013
Goldman Sachs March 2010 - December 2012
UBS Investment Bank November 2006 - March 2010
Credit Suisse October 2005 - November 2006
Reval April 2004 - October 2005
West Corporation January 2003 - April 2004
University of North Texas January 2000 - January 2003
University of New Mexico August 1999 - December 1999
Skills
Technical Leadership, Global Collateral..., Capital Markets, Risk Management, Credit Risk, Settlement Risk (FX,..., Derivatives, Trading Systems, Java Enterprise Edition, Big Data, In-Memory Analytics, Cloud Computing, Agile Methodologies, Platform as a Service..., Multithreading, Python, High Availability, Scalability, Distributed Caching, Grid Computing, Functional Architecture, SOA, Object Oriented Design, Relational Databases, C++, Pricing, C#
Education
Harvard Business School 2012 — 2012
Management & Leadership - "Global Collaboration"
University of North Texas 2000 — 2002
MS, Computer Science - "Cryptography and Network Security"
University Of New Mexico, Albuquerque 1999 — 1999
MS, Mechanical - "Robotics Engineering"
Osmania University 1995 — 1999
BE, Production Engineering
BNY Mellon July 2013 - Present
BigO One Technologies September 2012 - January 2014
Barclays Capital May 2012 - July 2013
Goldman Sachs March 2010 - December 2012
UBS Investment Bank November 2006 - March 2010
Credit Suisse October 2005 - November 2006
Reval April 2004 - October 2005
West Corporation January 2003 - April 2004
University of North Texas January 2000 - January 2003
University of New Mexico August 1999 - December 1999
Skills
Technical Leadership, Global Collateral..., Capital Markets, Risk Management, Credit Risk, Settlement Risk (FX,..., Derivatives, Trading Systems, Java Enterprise Edition, Big Data, In-Memory Analytics, Cloud Computing, Agile Methodologies, Platform as a Service..., Multithreading, Python, High Availability, Scalability, Distributed Caching, Grid Computing, Functional Architecture, SOA, Object Oriented Design, Relational Databases, C++, Pricing, C#
Education
Harvard Business School 2012 — 2012
Management & Leadership - "Global Collaboration"
University of North Texas 2000 — 2002
MS, Computer Science - "Cryptography and Network Security"
University Of New Mexico, Albuquerque 1999 — 1999
MS, Mechanical - "Robotics Engineering"
Osmania University 1995 — 1999
BE, Production Engineering
Bryan Adamson's West Corporation Experience 2006 - 2007
Job Senior Business Systems Analyst
Industry Computer Software
Experience
Mutual of Omaha July 2009 - Present
West Corporation 2006 - 2007
CSI Indemnity 2004 - 2006
Vertrue 2003 - 2004
CSG Systems December 1997 - September 2003
First National Bank of Omaha August 1993 - December 1997
Skills
Insurance, Process Improvement, SDLC, Health Insurance, PeopleSoft, Resource Management, Team Building, Business Process, System Administration, Business Analysis, Requirements Gathering, Requirements Analysis, Visio, Software Documentation, Project Management
Education
Iowa State University 1990 — 1993
BS, Finance and Sociology
Iowa State University 1990 — 1993
Bachelor of Science (BS), Financial Planning and Services
Southwestern Community College 1988 — 1990
AA, Accounting
Mutual of Omaha July 2009 - Present
West Corporation 2006 - 2007
CSI Indemnity 2004 - 2006
Vertrue 2003 - 2004
CSG Systems December 1997 - September 2003
First National Bank of Omaha August 1993 - December 1997
Skills
Insurance, Process Improvement, SDLC, Health Insurance, PeopleSoft, Resource Management, Team Building, Business Process, System Administration, Business Analysis, Requirements Gathering, Requirements Analysis, Visio, Software Documentation, Project Management
Education
Iowa State University 1990 — 1993
BS, Finance and Sociology
Iowa State University 1990 — 1993
Bachelor of Science (BS), Financial Planning and Services
Southwestern Community College 1988 — 1990
AA, Accounting
Sarah Lipsey's West Corporation Experience June 2007 - October 2011
Job eLearning Development Instructional Design Editing
Industry Writing and Editing
Experience
Northern Arizona University September 2015 - Present
Union Pacific Railroad November 2011 - September 2015
West Corporation June 2007 - October 2011
United States Geological Survey August 2006 - January 2007
Northern Arizona University 2007 - 2007
Field Club of Omaha December 2003 - August 2005
Skills
E-Learning, Grammar, Captivate, Instructional Design, Needs Analysis, Camtasia, Adult Education, Training, Hands-on Training, Technical Writing, Training Delivery, Software Documentation, Project Management, Curriculum Development, Curriculum Design, Instructor-led Training, Microsoft Office, Process Improvement, Editing
Education
Northern Arizona University 2005 — 2007
MA, Technical Writing
Hamline University 1998 — 2002
BA, English
Northern Arizona University September 2015 - Present
Union Pacific Railroad November 2011 - September 2015
West Corporation June 2007 - October 2011
United States Geological Survey August 2006 - January 2007
Northern Arizona University 2007 - 2007
Field Club of Omaha December 2003 - August 2005
Skills
E-Learning, Grammar, Captivate, Instructional Design, Needs Analysis, Camtasia, Adult Education, Training, Hands-on Training, Technical Writing, Training Delivery, Software Documentation, Project Management, Curriculum Development, Curriculum Design, Instructor-led Training, Microsoft Office, Process Improvement, Editing
Education
Northern Arizona University 2005 — 2007
MA, Technical Writing
Hamline University 1998 — 2002
BA, English
Chad Haxton's West Corporation Experience 2000 - 2004
Job Chief Information Officer at Schwarz Partners
Industry Food & Beverages
Experience
Schwarz Partners June 2013 - Present
Marsh Supermarkets February 2010 - June 2013
Marsh Supermarkets October 2007 - February 2010
The Stanley Works April 2004 - October 2007
West Corporation 2000 - 2004
Arthur Andersen Business Consulting 1998 - 2000
Cummins Engine 1995 - 1998
Accenture June 1989 - August 1993
Skills
Process Improvement, Business Intelligence, Business Analysis, Strategic Planning, Cross-functional Team..., Sarbanes-Oxley Act, Project Management, Change Management, Team Building, Forecasting, Vendor Management, Budgets, Team Leadership, Supply Chain, ERP, Operations Management, Mergers, Leadership, Business & IT Strategy, Management, Business Process..., Mergers
Education
Indiana University - Kelley School of Business 1993 — 1995
MBA, Finance
Purdue University - Krannert School of Management 1985 — 1989
BS, Industrial Management w/ IE Minor
Schwarz Partners June 2013 - Present
Marsh Supermarkets February 2010 - June 2013
Marsh Supermarkets October 2007 - February 2010
The Stanley Works April 2004 - October 2007
West Corporation 2000 - 2004
Arthur Andersen Business Consulting 1998 - 2000
Cummins Engine 1995 - 1998
Accenture June 1989 - August 1993
Skills
Process Improvement, Business Intelligence, Business Analysis, Strategic Planning, Cross-functional Team..., Sarbanes-Oxley Act, Project Management, Change Management, Team Building, Forecasting, Vendor Management, Budgets, Team Leadership, Supply Chain, ERP, Operations Management, Mergers, Leadership, Business & IT Strategy, Management, Business Process..., Mergers
Education
Indiana University - Kelley School of Business 1993 — 1995
MBA, Finance
Purdue University - Krannert School of Management 1985 — 1989
BS, Industrial Management w/ IE Minor
Brian Martenson's West Corporation Experience 1998 - September 2011
Job Vice President Sales at InterCall
Industry Telecommunications
Experience
InterCall December 1998 - Present
InterCall December 2005 - November 2011
West Corporation 1998 - September 2011
InterCall January 2006 - February 2007
InterCall November 2002 - December 2005
InterCall December 1998 - October 2002
Alltel 1993 - 1998
360° Communications 1994 - 1997
Centel Corporation 1983 - 1993
Skills
Telecommunications, Direct Sales, Cloud Computing, SaaS, Selling, Unified Communications, Team Building, Telephony, Training, Cross-functional Team..., Management, Strategic Partnerships, Coaching, Salesforce.com, Cold Calling, Sales, Recruiting, B2B, VoIP, IP, Sales Management, Solution Selling, Strategic Planning, CRM, Retail, Budgets, Channel, Wireless, Sales Process, New Business Development, Product Management, Business Development, Contract Negotiation, Managed Services, Video Conferencing, Sales Operations, Negotiation, Account Management, Product Marketing, SIP, Call Centers, Leadership, Customer Retention, Mobile Devices, MPLS, Go-to-market Strategy, Channel Partners, Vendor Management, Professional Services
Education
Illinois State University 1979 — 1983
Economics
Elk Grove High School 1976 — 1979
InterCall December 1998 - Present
InterCall December 2005 - November 2011
West Corporation 1998 - September 2011
InterCall January 2006 - February 2007
InterCall November 2002 - December 2005
InterCall December 1998 - October 2002
Alltel 1993 - 1998
360° Communications 1994 - 1997
Centel Corporation 1983 - 1993
Skills
Telecommunications, Direct Sales, Cloud Computing, SaaS, Selling, Unified Communications, Team Building, Telephony, Training, Cross-functional Team..., Management, Strategic Partnerships, Coaching, Salesforce.com, Cold Calling, Sales, Recruiting, B2B, VoIP, IP, Sales Management, Solution Selling, Strategic Planning, CRM, Retail, Budgets, Channel, Wireless, Sales Process, New Business Development, Product Management, Business Development, Contract Negotiation, Managed Services, Video Conferencing, Sales Operations, Negotiation, Account Management, Product Marketing, SIP, Call Centers, Leadership, Customer Retention, Mobile Devices, MPLS, Go-to-market Strategy, Channel Partners, Vendor Management, Professional Services
Education
Illinois State University 1979 — 1983
Economics
Elk Grove High School 1976 — 1979
Anthony Acome's West Corporation Experience November 2006 - August 2007
Job Owner at Service Team of Professionals Omaha
Industry Information Technology and Services
Experience
Service Team of Professionals - Omaha January 2013 - Present
Infogroup May 2012 - September 2012
Infogroup April 2011 - May 2012
TD Ameritrade August 2007 - April 2011
West Corporation November 2006 - August 2007
Booz Allen Hamilton November 1999 - April 2006
Skills
Vendor Management, SDLC, Requirements Analysis, Visio, Business Analysis
Education
Hawaii Pacific University 1999 — 2002
Service Team of Professionals - Omaha January 2013 - Present
Infogroup May 2012 - September 2012
Infogroup April 2011 - May 2012
TD Ameritrade August 2007 - April 2011
West Corporation November 2006 - August 2007
Booz Allen Hamilton November 1999 - April 2006
Skills
Vendor Management, SDLC, Requirements Analysis, Visio, Business Analysis
Education
Hawaii Pacific University 1999 — 2002
Anne Hartz's West Corporation Experience February 2008 - July 2014
Job at
Industry Telecommunications
Experience
Mutual of Omaha August 2014 - Present
West Corporation February 2008 - July 2014
Embassy Suites September 2006 - February 2008
West Corporation January 2005 - September 2006
Skills
Recruiting, Employee Relations, HRIS, Human Resources
Education
Hastings College 2000 — 2005
Human Resources Management
Hastings College
Mutual of Omaha August 2014 - Present
West Corporation February 2008 - July 2014
Embassy Suites September 2006 - February 2008
West Corporation January 2005 - September 2006
Skills
Recruiting, Employee Relations, HRIS, Human Resources
Education
Hastings College 2000 — 2005
Human Resources Management
Hastings College
Nicholas Langill's West Corporation Experience August 2009 - June 2010
Job Teller at JPMorgan Chase
Industry Banking
Experience
West Corporation August 2009 - June 2010
JPMorgan Chase March 2009 - July 2009
The Home Depot April 2008 - January 2009
Safeway May 2005 - March 2008
Education
Gonzaga University 2007 — 2012
West Corporation August 2009 - June 2010
JPMorgan Chase March 2009 - July 2009
The Home Depot April 2008 - January 2009
Safeway May 2005 - March 2008
Education
Gonzaga University 2007 — 2012
Jason Harriman's West Corporation Experience August 2003 - February 2015
Job Realtor with The Heyl Group at Keller Williams
Industry Real Estate
Experience
The Heyl Group at Keller Williams November 2014 - Present
West Corporation August 2003 - February 2015
United States Air Force August 2001 - August 2005
Skills
Leadership, Sales, Management, Training, Customer Service, Team Building, Telecommunications, Sales Management, Project Management, Process Improvement, Customer Satisfaction, Strategic Planning, Strategy, Team Leadership, Workforce Management, Coaching, Account Management, Customer Retention, Operations Management, Business Process..., Performance Management, Customer Experience, Investment Properties, Leadership Development, Salesforce.com, Hiring, Manage Client..., Sales Operations, Sales Process, Analysis, First Time Home Buyers, Cross-functional Team..., Selling, Business Analysis, Real Estate, Negotiation, New Home Sales, Relocation
Education
Hampton University 2002 — 2004
Bachelor's degree, International Business
The Heyl Group at Keller Williams November 2014 - Present
West Corporation August 2003 - February 2015
United States Air Force August 2001 - August 2005
Skills
Leadership, Sales, Management, Training, Customer Service, Team Building, Telecommunications, Sales Management, Project Management, Process Improvement, Customer Satisfaction, Strategic Planning, Strategy, Team Leadership, Workforce Management, Coaching, Account Management, Customer Retention, Operations Management, Business Process..., Performance Management, Customer Experience, Investment Properties, Leadership Development, Salesforce.com, Hiring, Manage Client..., Sales Operations, Sales Process, Analysis, First Time Home Buyers, Cross-functional Team..., Selling, Business Analysis, Real Estate, Negotiation, New Home Sales, Relocation
Education
Hampton University 2002 — 2004
Bachelor's degree, International Business
Brian Mander's West Corporation Experience 2002 - 2007
Job Application Development Manager/Senior Software Architect at NeuAnalytics
Industry Information Technology and Services
Experience
NeuAnalytics September 2013 - Present
BACE Consulting, LLC November 2010 - Present
Aspect Software April 2010 - Present
Actuarial Resources Corporation September 2012 - October 2013
Assurity Life November 2008 - April 2010
Assurity Life 2007 - 2009
Omni Hotels April 2007 - December 2007
West Corporation 2002 - 2007
Skills
Microsoft SQL Server, C#, ASP.NET, .NET, Software Development, ASP.NET MVC, Agile Methodolgy, Scrum, VB.NET, MS Reporting Services, MS Integration Services, SharePoint, TFS, SSRS, T-SQL
Education
Iowa State University 1997 — 2002
Management Information Systems
NeuAnalytics September 2013 - Present
BACE Consulting, LLC November 2010 - Present
Aspect Software April 2010 - Present
Actuarial Resources Corporation September 2012 - October 2013
Assurity Life November 2008 - April 2010
Assurity Life 2007 - 2009
Omni Hotels April 2007 - December 2007
West Corporation 2002 - 2007
Skills
Microsoft SQL Server, C#, ASP.NET, .NET, Software Development, ASP.NET MVC, Agile Methodolgy, Scrum, VB.NET, MS Reporting Services, MS Integration Services, SharePoint, TFS, SSRS, T-SQL
Education
Iowa State University 1997 — 2002
Management Information Systems
Dhana Saranam's West Corporation Experience September 2004 - September 2006
Job IT Manager at Union Pacific Rail Road
Industry Transportation/Trucking/Railroad
Experience
Union Pacific Railroad September 2006 - Present
West Corporation September 2004 - September 2006
Oxygen Networks January 2000 - May 2002
Skills
Java Enterprise Edition, Web Services, Integration, Hibernate, Eclipse, SQL, SOA, JDBC, Java, SDLC, Software Development, Enterprise Architecture, Weblogic, Database Design, Unix, Spring, JMS, XML, Agile Methodologies, Software Project..., Oracle, Databases, Requirements Analysis, Scrum, SOAP, Tomcat, Spring Framework, Management
Education
University of Nebraska at Omaha 2007 — 2011
Master of Science (MS), Business Administration and Management, General
Indian Institute of Technology 1998 — 2000
MTech, Engineering
Union Pacific Railroad September 2006 - Present
West Corporation September 2004 - September 2006
Oxygen Networks January 2000 - May 2002
Skills
Java Enterprise Edition, Web Services, Integration, Hibernate, Eclipse, SQL, SOA, JDBC, Java, SDLC, Software Development, Enterprise Architecture, Weblogic, Database Design, Unix, Spring, JMS, XML, Agile Methodologies, Software Project..., Oracle, Databases, Requirements Analysis, Scrum, SOAP, Tomcat, Spring Framework, Management
Education
University of Nebraska at Omaha 2007 — 2011
Master of Science (MS), Business Administration and Management, General
Indian Institute of Technology 1998 — 2000
MTech, Engineering
Divisha Parker's West Corporation Experience June 2011 - Present
Job Personal Care Assistant at Employment Living Services
Industry Consumer Services
Experience
Employment Living Services August 2014 - Present
West Corporation June 2011 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Word, English, PowerPoint, Microsoft Office, Social Media, Event Planning
Education
Globe University 2014 — 2016
Certified Medical Assistant, Medical/Clinical Assistant
Employment Living Services August 2014 - Present
West Corporation June 2011 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Word, English, PowerPoint, Microsoft Office, Social Media, Event Planning
Education
Globe University 2014 — 2016
Certified Medical Assistant, Medical/Clinical Assistant
LaKisha Hunter's West Corporation Experience September 2007 - Present
Job Experienced Customer Care Agent
Industry Telecommunications
Experience
West Corporation September 2007 - Present
ACS/Xerox March 2010 - May 2011
Skills
Customer Service, Microsoft Office, Invoicing, Telephone Skills, Communication, Microsoft Excel, Leadership, Social Media, Training, Sales
Education
Houston Community College 2005 — 2009
Associates in Arts, Music
West Corporation September 2007 - Present
ACS/Xerox March 2010 - May 2011
Skills
Customer Service, Microsoft Office, Invoicing, Telephone Skills, Communication, Microsoft Excel, Leadership, Social Media, Training, Sales
Education
Houston Community College 2005 — 2009
Associates in Arts, Music
Shalanda Futrell's West Corporation Experience January 2009 - April 2012
Job Asset Protection at Rite Aid
Industry Security and Investigations
Experience
Rite Aid 2012 - Present
US Air Force Reserve June 2010 - Present
West Corporation January 2009 - April 2012
Venture Management June 2008 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), (expected)
Security Forces Academy US Air Force 2010 — 2010
Law Enforcement/Security
Hampton University 2004 — 2008
Bachelor of Arts (B.A.), Paralegal Studies
Phoebus High School 1997 — 2001
General Studies
DSA Private Security Training Academy
Certified, Armed & Unarmed Security
Rite Aid 2012 - Present
US Air Force Reserve June 2010 - Present
West Corporation January 2009 - April 2012
Venture Management June 2008 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), (expected)
Security Forces Academy US Air Force 2010 — 2010
Law Enforcement/Security
Hampton University 2004 — 2008
Bachelor of Arts (B.A.), Paralegal Studies
Phoebus High School 1997 — 2001
General Studies
DSA Private Security Training Academy
Certified, Armed & Unarmed Security
Robert Boardley's West Corporation Experience July 2000 - June 2008
Job SR. Informix DBA at Werner Enterprises
Industry Transportation/Trucking/Railroad
Experience
Werner Enterprises June 2008 - Present
West Corporation July 2000 - June 2008
Viatel September 1998 - July 2000
Skills
Microsoft SQL Server, Databases, Database Design, ETL, Data Migration, SQL, SSRS, Disaster Recovery, PL/SQL, Database Administration, SSIS, DB2, T-SQL, Data Modeling, Data Warehousing, Oracle, Performance Tuning
Education
Maryville University of Saint Louis 1990 — 1993
Bachelor of Science (BS), Management Information Systems, General
Henderson State University 1976 — 1978
Management Information Systems, General
Werner Enterprises June 2008 - Present
West Corporation July 2000 - June 2008
Viatel September 1998 - July 2000
Skills
Microsoft SQL Server, Databases, Database Design, ETL, Data Migration, SQL, SSRS, Disaster Recovery, PL/SQL, Database Administration, SSIS, DB2, T-SQL, Data Modeling, Data Warehousing, Oracle, Performance Tuning
Education
Maryville University of Saint Louis 1990 — 1993
Bachelor of Science (BS), Management Information Systems, General
Henderson State University 1976 — 1978
Management Information Systems, General
Aaron Fritze's West Corporation Experience May 2001 - December 2010
Job Operations Analyst for TD Ameritrade
Industry Information Technology and Services
Experience
TD Ameritrade December 2010 - Present
Modis September 2010 - December 2010
West Corporation May 2001 - December 2010
Electronics Design and Manufacturing June 2000 - February 2001
Bluffs Imaging Associates January 2000 - August 2000
MCI WorldCom March 1999 - December 1999
GRH Electronics September 1998 - March 1999
Education
ITT Technical Institute 1997 — 1999
Associate of Applied Science Degree, Electronics Engineering Technology
Iowa State University 1995 — 1997
Computer Engineering Program
TD Ameritrade December 2010 - Present
Modis September 2010 - December 2010
West Corporation May 2001 - December 2010
Electronics Design and Manufacturing June 2000 - February 2001
Bluffs Imaging Associates January 2000 - August 2000
MCI WorldCom March 1999 - December 1999
GRH Electronics September 1998 - March 1999
Education
ITT Technical Institute 1997 — 1999
Associate of Applied Science Degree, Electronics Engineering Technology
Iowa State University 1995 — 1997
Computer Engineering Program
Pamela Melby's West Corporation Experience September 2014 - Present
Job Domestic Employee Benefit Coordinator at West Corporation
Industry Human Resources
Experience
West Corporation September 2014 - Present
BOLD Office Solutions January 2009 - June 2014
Office Furniture Installers May 2006 - May 2014
Paypal July 2005 - March 2006
Carlson Systems July 2004 - May 2005
ProfitStars 1996 - June 2004
Skills
Photography, HR Management, Website Administration, Office Management, Employee Benefits, Webmaster Services, Corporate Communications, Social Media Marketing, Human Resources, Cold Calling, Recruiting, Customer Service, Personnel Management, Team Building, Microsoft Office, COBRA, Leadership Development, Payroll
Education
Benson High School
Indiana University-Purdue University at Indianapolis
West Corporation September 2014 - Present
BOLD Office Solutions January 2009 - June 2014
Office Furniture Installers May 2006 - May 2014
Paypal July 2005 - March 2006
Carlson Systems July 2004 - May 2005
ProfitStars 1996 - June 2004
Skills
Photography, HR Management, Website Administration, Office Management, Employee Benefits, Webmaster Services, Corporate Communications, Social Media Marketing, Human Resources, Cold Calling, Recruiting, Customer Service, Personnel Management, Team Building, Microsoft Office, COBRA, Leadership Development, Payroll
Education
Benson High School
Indiana University-Purdue University at Indianapolis
Jennifer Morris-Fouts's West Corporation Experience February 2009 - September 2013
Job Graphics and printing
Industry Arts and Crafts
Experience
West Corporation February 2009 - September 2013
McDonald's Corporation April 2007 - November 2007
Skills
Art, Craft, Painting, Visual Arts, Mixed Media, Fine Art, Contemporary Art, Acrylic, Sculpture, Oil Painting, Watercolor, Drawing, Collage, Figurative Art, Galleries, E-commerce SEO, Article Writing, Providing Unbiased..., Keyword Research, Vector Art
Education
Griffin Technical College 2008 — 2010
Associate's Degree, Printing and Graphics technology, Associate of Applied Science, I did make the President's List a few quarters.
Gordon College (GA) 2002 — 2005
Associate's Degree, Fine arts, 3.5 gpa
Sandy Creek High School 1992 — 1997
High School, Fine Arts, 3.5 gpa
West Corporation February 2009 - September 2013
McDonald's Corporation April 2007 - November 2007
Skills
Art, Craft, Painting, Visual Arts, Mixed Media, Fine Art, Contemporary Art, Acrylic, Sculpture, Oil Painting, Watercolor, Drawing, Collage, Figurative Art, Galleries, E-commerce SEO, Article Writing, Providing Unbiased..., Keyword Research, Vector Art
Education
Griffin Technical College 2008 — 2010
Associate's Degree, Printing and Graphics technology, Associate of Applied Science, I did make the President's List a few quarters.
Gordon College (GA) 2002 — 2005
Associate's Degree, Fine arts, 3.5 gpa
Sandy Creek High School 1992 — 1997
High School, Fine Arts, 3.5 gpa
Derek Bower's West Corporation Experience April 2004 - December 2004
Job Hired Hand at Bower Farms
Industry Farming
Experience
Bower Farms Technical Support SpecialistWest CorporationJanuary 2005 - April 2005
West Corporation April 2004 - December 2004
West Corporation October 2002 - April 2004
Skills
Troubleshooting
Education
Indian Hills Community College 2000 — 2002
A.A.S, Computer Systems/Networks
Bower Farms Technical Support SpecialistWest CorporationJanuary 2005 - April 2005
West Corporation April 2004 - December 2004
West Corporation October 2002 - April 2004
Skills
Troubleshooting
Education
Indian Hills Community College 2000 — 2002
A.A.S, Computer Systems/Networks
Odale Darby's West Corporation Experience December 2011 - Present
Job System Administrator at Oracle
Industry Information Technology and Services
Experience
Oracle February 2015 - Present
West Corporation December 2011 - Present
InterCall December 2007 - December 2011
InterCall November 2006 - December 2007
Career Connections January 2005 - April 2007
IBM January 2001 - March 2001
Skills
Troubleshooting, Customer Service, Windows, Active Directory, Databases, Red Hat Linux, Windows Server 2008, Linux server..., Management, Access, Networking, Linux System..., CSS, Windows Server, PHP, Technical Support
Education
Grambling State University 1997 — 2003
Bachelor of Science (BS), Computer Science
Oracle February 2015 - Present
West Corporation December 2011 - Present
InterCall December 2007 - December 2011
InterCall November 2006 - December 2007
Career Connections January 2005 - April 2007
IBM January 2001 - March 2001
Skills
Troubleshooting, Customer Service, Windows, Active Directory, Databases, Red Hat Linux, Windows Server 2008, Linux server..., Management, Access, Networking, Linux System..., CSS, Windows Server, PHP, Technical Support
Education
Grambling State University 1997 — 2003
Bachelor of Science (BS), Computer Science
Monica Katz's West Corporation Experience March 2013 - March 2015
Job Experienced Business Analysis Management
Industry Telecommunications
Experience
Alorica August 2015 - Present
Alorica April 2015 - September 2015
West Corporation March 2013 - March 2015
West September 2011 - March 2013
American Enterprise 2005 - 2011
World Insurance 2002 - 2005
World Insurance 1996 - 2002
World Insurance 1993 - 1996
World Insurance 1991 - 1993
World Insurance 1990 - 1991
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, Team Building, Leadership, Customer Service, Data Analysis, Microsoft Excel, Microsoft Office, New Business Development, Outlook, Software Documentation
Education
University of Nebraska at Omaha 1991 — 1992
M.A., English
Gordon College 1986 — 1990
B.A, English & Psychology
Alorica August 2015 - Present
Alorica April 2015 - September 2015
West Corporation March 2013 - March 2015
West September 2011 - March 2013
American Enterprise 2005 - 2011
World Insurance 2002 - 2005
World Insurance 1996 - 2002
World Insurance 1993 - 1996
World Insurance 1991 - 1993
World Insurance 1990 - 1991
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, Team Building, Leadership, Customer Service, Data Analysis, Microsoft Excel, Microsoft Office, New Business Development, Outlook, Software Documentation
Education
University of Nebraska at Omaha 1991 — 1992
M.A., English
Gordon College 1986 — 1990
B.A, English & Psychology
Kimberly Rhoden's West Corporation Experience August 2009 - January 2011
Job Administration and Notary Services
Industry Legal Services
Experience
Greater North Alabama Mobile Notary & Signing Agent February 2005 - May 2011
West Corporation August 2009 - January 2011
Home Health Caregiver April 2009 - August 2009
Three Springs, Inc November 2008 - March 2009
North Alabama Reporting Service February 2005 - May 2008
Blackstone Rotocraft May 2002 - October 2003
Wilson McKewen Rehabilitation Center February 1999 - May 2002
Skills
Payroll
Education
Houston Community College
work, Business Management
Professional Careers Institute
License, Certified Nurse Aid Course
San Jacinto Jr. College
work, Business Management
Greater North Alabama Mobile Notary & Signing Agent February 2005 - May 2011
West Corporation August 2009 - January 2011
Home Health Caregiver April 2009 - August 2009
Three Springs, Inc November 2008 - March 2009
North Alabama Reporting Service February 2005 - May 2008
Blackstone Rotocraft May 2002 - October 2003
Wilson McKewen Rehabilitation Center February 1999 - May 2002
Skills
Payroll
Education
Houston Community College
work, Business Management
Professional Careers Institute
License, Certified Nurse Aid Course
San Jacinto Jr. College
work, Business Management
Naresh Sampat's West Corporation Experience 2013 - Present
Job Accounts Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation 2013 - Present
Amitech Solutions 2006 - December 2012
Telcordia Technologies June 1985 - February 1997
Skills
Business Intelligence, Healthcare, Data Warehousing, Information Technology, Business Performance..., Account Management
Education
Northwestern Univeristy 1974 — 1977
MS, EE & Comp Sci
Indian Institute of Technology, Kharagpur 1969 — 1974
B. Tech, EE
West Corporation 2013 - Present
Amitech Solutions 2006 - December 2012
Telcordia Technologies June 1985 - February 1997
Skills
Business Intelligence, Healthcare, Data Warehousing, Information Technology, Business Performance..., Account Management
Education
Northwestern Univeristy 1974 — 1977
MS, EE & Comp Sci
Indian Institute of Technology, Kharagpur 1969 — 1974
B. Tech, EE
Leila Withers's West Corporation Experience October 2005 - July 2007
Job at
Industry Consumer Services
Experience
Delaware State University October 2013 - Present
LSW CONSULTING, INC. July 2008 - Present
Delaware State University 2013 - 2014
Kelly Services September 2010 - April 2013
Club Z Tutoring September 2008 - September 2009
Club Z Tutoring February 2007 - July 2007
West Corporation October 2005 - July 2007
Louisiana State University April 2005 - September 2005
Westaff September 2004 - April 2005
State of Louisiana January 2004 - May 2004
Skills
Microsoft Office, Transcription, Customer Service, Outlook, Mac Mail, iCal, Snow Leopard, MAC OS X Tiger, Outlook Express, Real Player, Internet Explorer, Apple Safari, Windows Explorer, Norton Internet Security, Marketing, Public Speaking, Contract Negotiation, Nonprofits, Negotiation, Community Outreach, Research, Teaching, Higher Education, Proposal Writing, Legal Research, Litigation, Civil Litigation, Administrative...
Education
Indiana Wesleyan University 2008 — 2009
Business Adminstration
University of Illinois at Urbana-Champaign 1972 — 1975
JD, Law
Oklahoma State University 1969 — 1972
BA, Political Science
Delaware State University October 2013 - Present
LSW CONSULTING, INC. July 2008 - Present
Delaware State University 2013 - 2014
Kelly Services September 2010 - April 2013
Club Z Tutoring September 2008 - September 2009
Club Z Tutoring February 2007 - July 2007
West Corporation October 2005 - July 2007
Louisiana State University April 2005 - September 2005
Westaff September 2004 - April 2005
State of Louisiana January 2004 - May 2004
Skills
Microsoft Office, Transcription, Customer Service, Outlook, Mac Mail, iCal, Snow Leopard, MAC OS X Tiger, Outlook Express, Real Player, Internet Explorer, Apple Safari, Windows Explorer, Norton Internet Security, Marketing, Public Speaking, Contract Negotiation, Nonprofits, Negotiation, Community Outreach, Research, Teaching, Higher Education, Proposal Writing, Legal Research, Litigation, Civil Litigation, Administrative...
Education
Indiana Wesleyan University 2008 — 2009
Business Adminstration
University of Illinois at Urbana-Champaign 1972 — 1975
JD, Law
Oklahoma State University 1969 — 1972
BA, Political Science
Charles Stersic's West Corporation Experience April 2009 - September 2010
Job Looking for employment
Industry Warehousing
Experience
IntelliSource April 2012 - February 2013
Wells Fargo September 2010 - April 2011
West Corporation April 2009 - September 2010
Round Table Pizza January 2009 - June 2009
Anixter March 2007 - November 2008
Blockbuster September 2006 - April 2007
Newmont Mining Corporation May 2006 - August 2006
Round Table Pizza April 2004 - June 2006
Education
Great Basin College 2004 — 2006
Associate of Science (AS), Biology, General, 3.3
IntelliSource April 2012 - February 2013
Wells Fargo September 2010 - April 2011
West Corporation April 2009 - September 2010
Round Table Pizza January 2009 - June 2009
Anixter March 2007 - November 2008
Blockbuster September 2006 - April 2007
Newmont Mining Corporation May 2006 - August 2006
Round Table Pizza April 2004 - June 2006
Education
Great Basin College 2004 — 2006
Associate of Science (AS), Biology, General, 3.3
Jason Peltz's West Corporation Experience January 2013 - Present
Job Operations Trainer at West Corporation
Industry Health, Wellness and Fitness
Experience
Alorica January 2015 - Present
West Corporation January 2013 - Present
Affordable Optics March 2012 - November 2012
Independent Sales Professional October 2011 - March 2012
Alpine Vision Center February 2012 - February 2012
Walmart June 2011 - September 2011
Walmart August 2006 - June 2011
Walmart August 2006 - June 2011
Wal-Mart January 2007 - August 2007
Wal-Mart October 2005 - January 2006
Skills
Optics, Sales Operations, Sales Management, Inventory Management, Customer Service, Retail, Scheduling, Profit, Sales, Training
Education
Wenatchee Valley College 2004 — 2004
None, General Studies
Wenatchee Valley College 1992 — 1993
None, General Studies
Green River Community College 1991 — 1992
None, General Studies
Wenatchee Valley College 1991 — 1992
None, General Studies
Eastmont High School 1990 — 1991
GED, General Studies
Alorica January 2015 - Present
West Corporation January 2013 - Present
Affordable Optics March 2012 - November 2012
Independent Sales Professional October 2011 - March 2012
Alpine Vision Center February 2012 - February 2012
Walmart June 2011 - September 2011
Walmart August 2006 - June 2011
Walmart August 2006 - June 2011
Wal-Mart January 2007 - August 2007
Wal-Mart October 2005 - January 2006
Skills
Optics, Sales Operations, Sales Management, Inventory Management, Customer Service, Retail, Scheduling, Profit, Sales, Training
Education
Wenatchee Valley College 2004 — 2004
None, General Studies
Wenatchee Valley College 1992 — 1993
None, General Studies
Green River Community College 1991 — 1992
None, General Studies
Wenatchee Valley College 1991 — 1992
None, General Studies
Eastmont High School 1990 — 1991
GED, General Studies
shannon silva's West Corporation Experience October 2007 - November 2010
Job Student
Industry Telecommunications
Experience
La Bella Baskets February 2012 - February 2013
West Corporation October 2007 - November 2010
Borderland Calvary Chapel October 1998 - August 2009
Chili's February 2006 - August 2007
Maverick Engineering October 2005 - February 2006
Skills
Sales, Retail, Direct Sales, Customer Service, Marketing, Advertising, Online Marketing, Team Building, Coaching, Leadership, Strategic Planning, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Retail Sales
Education
Grand Canyon University 2013 — 2017
Bachelors in psychology
Merceded High School 2004 — 2005
highschool diploma
La Bella Baskets February 2012 - February 2013
West Corporation October 2007 - November 2010
Borderland Calvary Chapel October 1998 - August 2009
Chili's February 2006 - August 2007
Maverick Engineering October 2005 - February 2006
Skills
Sales, Retail, Direct Sales, Customer Service, Marketing, Advertising, Online Marketing, Team Building, Coaching, Leadership, Strategic Planning, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Retail Sales
Education
Grand Canyon University 2013 — 2017
Bachelors in psychology
Merceded High School 2004 — 2005
highschool diploma
Lindsay Musselwhite's West Corporation Experience February 2009 - December 2010
Job Customer Service at PETCO Animal Supplies, Inc.
Industry Retail
Experience
PETCO Animal Supplies, Inc. December 2011 - Present
West Corporation February 2009 - December 2010
Washington Mutual July 2008 - January 2009
Education
Montana State University-Great Falls College of Technology 2006 — 2007
No degree, Associates
Montana Wilderness School of the Bible 2005 — 2006
Certificate, Bible
PETCO Animal Supplies, Inc. December 2011 - Present
West Corporation February 2009 - December 2010
Washington Mutual July 2008 - January 2009
Education
Montana State University-Great Falls College of Technology 2006 — 2007
No degree, Associates
Montana Wilderness School of the Bible 2005 — 2006
Certificate, Bible
Kenya Sykes's West Corporation Experience October 2004 - May 2005
Job Government Administration Professional
Industry Government Administration
Experience
United States Postal Service August 2011 - November 2011
Family Connections, INC December 2009 - October 2010
Prime Heart November 2008 - January 2009
RemX OfficeStaff November 2007 - February 2008
OfficeTeam October 2006 - May 2007
Cingular Wireless August 2005 - April 2006
West Corporation October 2004 - May 2005
Skills
Medical Terminology, Medical Coding, Health Insurance, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Medisoft, Data Entry, Administrative..., Customer Service
Education
Lincoln College of New England-Southington 2012 — 2014
Health Information/Medical Records Technology/Technician
Lincoln Technical Institute-Edison 2008 — 2009
Diploma, Medical Insurance Coding Specialist/Coder, Deans List
Hampton University 2003 — 2005
N/A, Pharmacy
East Orange High School 1998 — 2002
Diploma, General Studies
United States Postal Service August 2011 - November 2011
Family Connections, INC December 2009 - October 2010
Prime Heart November 2008 - January 2009
RemX OfficeStaff November 2007 - February 2008
OfficeTeam October 2006 - May 2007
Cingular Wireless August 2005 - April 2006
West Corporation October 2004 - May 2005
Skills
Medical Terminology, Medical Coding, Health Insurance, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Medisoft, Data Entry, Administrative..., Customer Service
Education
Lincoln College of New England-Southington 2012 — 2014
Health Information/Medical Records Technology/Technician
Lincoln Technical Institute-Edison 2008 — 2009
Diploma, Medical Insurance Coding Specialist/Coder, Deans List
Hampton University 2003 — 2005
N/A, Pharmacy
East Orange High School 1998 — 2002
Diploma, General Studies
Brandon Betsworth's West Corporation Experience August 2012 - Present
Job Systems Administrator at West Corporation
Industry Information Technology and Services
Experience
West Corporation August 2012 - Present
Custom Woodworks Ltd. October 2006 - January 2010
Skills
Microsoft Office, Java, C, Visual Basic, Access Database, Windows, Network Security, Data Recovery
Education
Iowa State University 2011 — 2014
Computer Software Engineering
Western Iowa Tech Community College 2010 — 2012
Information Systems
Western Iowa Tech Community College 2008 — 2010
Associate's degree, Cyber/Computer Forensics
West Corporation August 2012 - Present
Custom Woodworks Ltd. October 2006 - January 2010
Skills
Microsoft Office, Java, C, Visual Basic, Access Database, Windows, Network Security, Data Recovery
Education
Iowa State University 2011 — 2014
Computer Software Engineering
Western Iowa Tech Community College 2010 — 2012
Information Systems
Western Iowa Tech Community College 2008 — 2010
Associate's degree, Cyber/Computer Forensics
Joan Kopczynski's West Corporation Experience December 1996 - October 2009
Job Executive Assistant I Author
Industry Financial Services
Experience
The Apex Financial Planning Group May 2011 - Present
West Corporation December 1996 - October 2009
Laidlaw, Adams & Peck Brokerage Firm January 1985 - August 1987
Central Intelligence Agency 1973 - 1978
Skills
Published a Memoir: ...
Education
Gonzaga University
Bachelor of Business Administration (B.B.A.)
The Apex Financial Planning Group May 2011 - Present
West Corporation December 1996 - October 2009
Laidlaw, Adams & Peck Brokerage Firm January 1985 - August 1987
Central Intelligence Agency 1973 - 1978
Skills
Published a Memoir: ...
Education
Gonzaga University
Bachelor of Business Administration (B.B.A.)
Linden Syx's West Corporation Experience October 2014 - March 2015
Job IT Manager at Alorica
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
West Corporation January 2014 - September 2014
Early Warning® January 2006 - December 2013
First Data Corporation January 1996 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, C++, C, Databases, Data Analysis, Database Administration, Database Design, Linux, Windows Server, Microsoft SQL Server, Leadership, SDLC, Process Improvement
Education
Grace University 1995 — 1998
Bachelor of Science (BS), Bible/Biblical Studies and Computer Technology
Metropolitan Community College
Associate of Science (AS), Electrical/Electronics Maintenance and Repair Technology
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
West Corporation January 2014 - September 2014
Early Warning® January 2006 - December 2013
First Data Corporation January 1996 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, C++, C, Databases, Data Analysis, Database Administration, Database Design, Linux, Windows Server, Microsoft SQL Server, Leadership, SDLC, Process Improvement
Education
Grace University 1995 — 1998
Bachelor of Science (BS), Bible/Biblical Studies and Computer Technology
Metropolitan Community College
Associate of Science (AS), Electrical/Electronics Maintenance and Repair Technology
Arletha Brown's West Corporation Experience 2012 - 2013
Job
Industry
Experience
University of Nebraska Medical Center 2013 - 2014
West Corporation 2012 - 2013
Skills
PowerPoint, Customer Service, Wireless Networking, Microsoft Word, Graphic Design, Employee Training, Computer Software..., Outlook, Adobe Creative Suite, Adobe Acrobat, Call Centers, Photography, Photoshop, Digital Photography
Education
International Academy of Design and Technology-Chicago
University of Nebraska Medical Center 2013 - 2014
West Corporation 2012 - 2013
Skills
PowerPoint, Customer Service, Wireless Networking, Microsoft Word, Graphic Design, Employee Training, Computer Software..., Outlook, Adobe Creative Suite, Adobe Acrobat, Call Centers, Photography, Photoshop, Digital Photography
Education
International Academy of Design and Technology-Chicago
Jolene Bucao's West Corporation Experience May 2012 - Present
Job Sales Manager at West Corporation
Industry Telecommunications
Experience
West Corporation May 2012 - Present
Skills
Telecommunications, Account Management, Call Centers, Solution Selling, Direct Sales, Sales, Sales Management, Unified Communications, VoIP, Customer Satisfaction, Customer Retention, Sales Operations, Managed Services
Education
Guam Community College 1990 — 1993
Marketing
West Corporation May 2012 - Present
Skills
Telecommunications, Account Management, Call Centers, Solution Selling, Direct Sales, Sales, Sales Management, Unified Communications, VoIP, Customer Satisfaction, Customer Retention, Sales Operations, Managed Services
Education
Guam Community College 1990 — 1993
Marketing
Sharlene Scott's West Corporation Experience July 2014 - January 2015
Job CUSTOMER ADVOCATE at BLUE CROSS BLUE SHIELD OF ILLINOIS
Industry Insurance
Experience
BLUE CROSS BLUE SHIELD OF ILLINOIS March 2013 - Present
West Corporation July 2014 - January 2015
BlueCross BlueShield of Illinois March 2013 - March 2014
CITI BANK September 2012 - March 2013
Citi September 2012 - March 2013
BIG R October 2008 - August 2012
Big R October 2008 - August 2012
Education
Harrison College 2015 — 2017
Bachelor's degree, Accounting
Indiana Business College 2005 — 2007
Associate of Applied Science Degree, Business Administration
Covington Community High School
BLUE CROSS BLUE SHIELD OF ILLINOIS March 2013 - Present
West Corporation July 2014 - January 2015
BlueCross BlueShield of Illinois March 2013 - March 2014
CITI BANK September 2012 - March 2013
Citi September 2012 - March 2013
BIG R October 2008 - August 2012
Big R October 2008 - August 2012
Education
Harrison College 2015 — 2017
Bachelor's degree, Accounting
Indiana Business College 2005 — 2007
Associate of Applied Science Degree, Business Administration
Covington Community High School
Willie Gupton's West Corporation Experience November 2011 - October 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Conduit Global 2013 - Present
APAC Customer Services November 2012 - August 2013
West Corporation November 2011 - October 2012
Bojangles' Restaurants, Inc. January 2011 - November 2011
Skills
Leadership, Customer Service, Call Centers, Customer Satisfaction
Education
Guilford Technical Community College 2012 — 2014
Associate of Science (A.S.)
Conduit Global 2013 - Present
APAC Customer Services November 2012 - August 2013
West Corporation November 2011 - October 2012
Bojangles' Restaurants, Inc. January 2011 - November 2011
Skills
Leadership, Customer Service, Call Centers, Customer Satisfaction
Education
Guilford Technical Community College 2012 — 2014
Associate of Science (A.S.)
Tracy Driscoll's West Corporation Experience 2008 - July 2012
Job Instructional Designer at Bellevue University
Industry Higher Education
Experience
Bellevue University July 2012 - Present
West Corporation 2008 - July 2012
West Corporation 2006 - February 2008
Skills
Adult Education, Instructional Design, E-Learning, ADDIE, Blended Learning, Educational Technology, Staff Development, Higher Education, Distance Learning, Instructional Technology, Corporate Training, Development & delivery..., Public Speaking, Training Delivery, Employee Training, Program Management, Training, Coaching
Education
Regent University 2014 — 2016
Master's Degree, Curriculum and Instruction
Grace University 2011 — 2013
Bachelor's Degree, Christian Ministry, 3.9
Metropolitan Community College 2009 — 2011
Associate's Degree, Information Technology: Web Design
Bellevue University July 2012 - Present
West Corporation 2008 - July 2012
West Corporation 2006 - February 2008
Skills
Adult Education, Instructional Design, E-Learning, ADDIE, Blended Learning, Educational Technology, Staff Development, Higher Education, Distance Learning, Instructional Technology, Corporate Training, Development & delivery..., Public Speaking, Training Delivery, Employee Training, Program Management, Training, Coaching
Education
Regent University 2014 — 2016
Master's Degree, Curriculum and Instruction
Grace University 2011 — 2013
Bachelor's Degree, Christian Ministry, 3.9
Metropolitan Community College 2009 — 2011
Associate's Degree, Information Technology: Web Design
emir muhammad's West Corporation Experience 2013 - 2014
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation 2013 - 2014
FedEx January 2011 - January 2013
Education
Mississippi College 2014 — 2014
Criminal Justice/Police Science
Holmes Community College 2013 — 2014
criminal justice
West Corporation 2013 - 2014
FedEx January 2011 - January 2013
Education
Mississippi College 2014 — 2014
Criminal Justice/Police Science
Holmes Community College 2013 — 2014
criminal justice
Erik Heitz's West Corporation Experience February 2014 - Present
Job Senior Sales Manager at West Corporation
Industry Telecommunications
Experience
West Corporation February 2014 - Present
West Corporation September 2011 - January 2014
West Corporation March 2010 - August 2011
Education
Universidad del Valle de México 2006 — 2010
Bachelor's degree, Business Administration, Management and Operations
Humber College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
West Corporation February 2014 - Present
West Corporation September 2011 - January 2014
West Corporation March 2010 - August 2011
Education
Universidad del Valle de México 2006 — 2010
Bachelor's degree, Business Administration, Management and Operations
Humber College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia