Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Wisconsin Public Service November 2013 - Present
Frontier Communications March 2012 - Present
Frontier Communications June 2011 - March 2012
CenturyLink June 2010 - June 2011
CenturyLink July 2004 - June 2010
CenturyLink April 2001 - July 2004
Solarus (formerly Wood County Telephone Company) March 1998 - April 2001
Rhinelander Telephone Company May 1994 - September 1995
Skills
IP, MPLS, Telecommunications, Switches, Managed Services, Management, Routers, VoIP, Wireless, Unified Communications, DWDM, Networking, SDH, Outdoors, Power Utilities, Volunteering, Network Design
Education
Mid-State Technical College 1992 — 1994
Associate's degree, Civil Engineering Technology/Technician, 3.0
Coloplast Corp February 2013 - Present
Coloplast Corp November 2006 - February 2013
Frontier Communications November 2001 - October 2006
Skills
Supply Chain, Medical Devices, Process Improvement, Forecasting, Logistics, Sales Operations
Education
Minnesota State University, Mankato 1996 — 2001
Bachelor of Science (BS), Teaching
Amazon Web Services June 2014 - Present
Amazon Web Services October 2011 - June 2014
Frontier Communications January 2010 - October 2011
Verizon Data Services January 2006 - July 2010
UUNET March 2000 - December 2005
UUNET October 1998 - March 2000
Skills
Unix Administration, Unix Shell Scripting, Red Hat Linux, Perl, NetApp Filers, SAN, NAS, VMware, VMware ESX, Apache, HTML + CSS, SQL, Regular Expressions, Solaris, Cisco UCS, CGI, Unix, Storage Area Networks, Linux, Servers, Troubleshooting, Operating Systems, Shell Scripting, System Administration, Storage, NetApp, TCP/IP, RedHat, Netbackup, Sun, NFS, DNS, LDAP, Virtualization, RHEL, Linux server..., Scripting, Linux System..., High Availability, Cisco Technologies, HP-UX, NetBackup
Education
Michigan State University 1993 — 1998
Bachelor of Science, Computer Science
Trailhead Technology, LLC of Colorado August 2003 - Present
Target May 2011 - September 2013
The Boulder BI Brain Trust January 2008 - November 2011
Xcel Energy June 2009 - January 2011
Frontier Communications April 2008 - July 2008
Dex Media November 2006 - January 2008
Sabre Holdings September 2003 - October 2006
Knightsbridge Solutions October 2002 - July 2003
Keane August 1999 - October 2002
Pine Cone, Inc. January 1999 - August 1999
Skills
Data Warehousing, Teradata, Business Intelligence, ETL, Data Integration, SDLC, Solution Architecture, Integration, Database Design, Logical Data Modeling, Data Quality, Data Migration, Enterprise Architecture, Enterprise Software, Requirements Analysis, Performance Tuning, OLAP, IT Strategy
Education
Michigan State University 1983 — 1984
Master of Information Services
University of Nebraska-Lincoln
BS, Mathematics, Economics
Verizon January 2015 - Present
Comcast Spotlight June 2014 - December 2014
DTE Energy March 2014 - June 2014
Level 3 Communications (Global Crossing) August 2006 - August 2013
ACN May 2004 - August 2006
ACN March 2003 - May 2004
Global Crossing (formerly Frontier Communications) February 2001 - March 2002
Frontier Communications (Global Crossing) September 1998 - February 2001
Frontier Communications March 1997 - September 1998
Skills
Financial Analysis, Telecommunications, Forecasting, Revenue Assurance, Vendor Management, Business Analysis, Provisioning, Client-focused, Leadership, New Business Development, Cross-functional Team..., IP, Process Improvement, Analysis, MPLS, Business Intelligence, Managed Services, VoIP, Business Process, Product Management, Ethernet, Optical Fiber, Networking, Troubleshooting, Solution Selling, Business Process..., Program Management, Software Documentation, Wireless, Project Management, Financial Reporting, SaaS, Service Delivery, Management, Integration, Team Leadership
Education
Michigan State University
Bachelor of Arts, Business Administration
The George Washington University
Master's Certificate, Project Management
Frontier Communications June 2010 - Present
Verizon 2009 - 2010
Bennigan’s 2005 - 2009
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Telecommunications, Customer Service, Salesforce.com, Team Leadership, Telephony, Troubleshooting, VoIP, Technical Support
Education
Marshall University
Communication and Media Studies
Logan High School 1998 — 2002
Frontier Communications September 2010 - Present
Skills
Telecommunications, Troubleshooting, IP, Fiber Optics, T1, Wireless, Telephony, Broadband, Call Centers, VoIP
Education
Michigan State University 2002 — 2006
Bachelor of Arts (B.A.), Telecommunication, Information Studies and Media
Frontier Communications May 2012 - August 2012
Kmart Corporation May 2011 - August 2011
Skills
Microsoft Word, Microsoft Excel, Adobe Photodeluxe, Customer Service
Education
Marshall University 2009 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
WWE August 2014 - Present
WWE April 2014 - August 2014
Frontier Communications September 2013 - March 2014
Frontier Communications January 2013 - September 2013
Frontier Communications July 2010 - December 2012
Pace University April 2009 - July 2010
Nine West Group March 2004 - March 2009
Skills
Applicant Tracking..., Onboarding, Recruiting, Employee Relations, Sourcing, College Recruiting, Human Resources, Talent Management, Technical Recruiting, Performance Management, Interviews, Talent Acquisition, Temporary Placement, Internet Recruiting, Succession Planning, Benefits Negotiation, New Hire Orientations, HRIS, HR Policies, Hiring, Staffing Services, Employee Engagement, Contract Recruitment, Executive Search, Screening Resumes, Resume Writing
Education
Mercy College
Mercy College
FCC January 2015 - Present
NG9-1-1 Institute October 2014 - Present
Frontier Communications June 2014 - Present
The Digital Decision August 2013 - June 2014
9-1-1 for Kids: Public Education and Caller Training 2008 - June 2014
Motorola Solutions March 2012 - July 2013
Verizon Business June 2006 - March 2012
Miami Township Montgomery Co OH September 2002 - February 2006
City of Vandalia OH Police Division April 1980 - July 1989
Skills
Project Management, Software Installation, Consulting, Change Management, Service Management, CTI, CAD, User Experience, CPE, Computer Aided Dispatch, Voice of the Customer, RMS, Public Safety, Testing, Wireless, Telecommunications, Security, Program Management, VoIP, RFP, Expert relationship..., IT System Support, ITIL v3 Foundations..., IT Software Development, Government, Billing Systems, Risk Assessment, Emergency Management, Management, Police, T1, Enforcement, IP, Network Design, Crisis Management, Training, PMP, LTE, WAN
Education
Andrew Seybold - Wireless University 2013 — 2013
Wireless Broadband
ITILv3 Foundations Certification 2010 — 2010
Information Technology Infrastructure Library
Miami Valley Career Technology Center 1996 — 1997
Emergency Medical Technition
National Association of Air Medical Communications Specialists 1995 — 1995
NAACS Certification, Air Medical Dispatching
Miami Valley Career Technology Center 1975 — 1977
Criminal Justice
Frontier Communications July 2006 - July 2014
Verizon July 2006 - August 2007
Skills
Organized with Strong..., Excellent customer..., •Always follows..., •Excellent rapport..., •Knowledge of PC..., •Goal and results..., •Project management..., •Excellent critical..., Broadband, Telecommunications, Golf, Optical Fiber, Project Management, Networking, Fiber Optics, Network Engineering, DSL, LAN-WAN, Sales, Ethernet, T1, Network Design, Cables, Telephony, DWDM, Wireless, Metro Ethernet, Cabling, VoIP, DS3, Wireless Networking, DSLAM, ISDN, Adtran, Time Management, Cisco Technologies, Management, Switches, Routers, Provisioning, Internet Services, GPON, MPLS, MPLS VPN, VPLS, Computer Network..., WiFi, NOC, Customer Service, Team Building
Education
Ball State University 2003 — 2005
Bachelor of Science (B.S.), with minors in Computer Science and Information Systems of Management
Michigan State University 2001 — 2003
Frontier Communications June 2014 - Present
Time Warner Cable April 2009 - May 2014
West Corporation January 2003 - March 2005
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines August 2001 - January 2003
Skills
Internet Troubleshooting, RF troubleshooting, Troubleshooting, TCP/IP, Logistics Management, Microsoft Office, expediter, Ground Support Equipment, Towing Aircraft, Cable Television, Cable Networks, Supervisory Skills, Supply Chain Management, Cisco Technologies, Networking, Software Installation
Education
Metropolitan Community College 2000 — 2003
CCNA Certificate, Cisco Networking
US Navy Snap II Logistics System School 1998 — 1998
SNAP II Cert, Logistics, Materials, and Supply Chain Management
RCN Business November 2013 - Present
Comcast October 2012 - November 2013
CenturyLink November 2011 - November 2012
Frontier Communications January 2011 - November 2011
Comcast January 2006 - May 2009
SBC 2001 - 2006
Verizon Business 2000 - 2001
Ameritech 1997 - 1999
Sprint 1992 - 1996
Skills
Managed Services, Solution Selling, Consultative Selling, Direct Sales, Wireless, Customer Service, Telecommunications, Strategy, Selling, Account Management, VoIP, Management, Sales Process, Telephony, B2B, Sales, Sales Operations, Cloud Computing, Salesforce.com, Unified Communications, Strategic Partnerships, Networking
Education
Michigan State University
Bachelor of Arts (B.A.), History, Chinese Language, 3.54 Magna Cum Laude
University of California, Berkeley - Walter A. Haas School of Business
MBA, Marketing, Management and International Business, 3.4
CDK Digital Marketing June 2015 - Present
Jackson National Life February 2014 - April 2015
Cobalt Digital Marketing May 2014 - August 2014
ITOxygen November 2012 - May 2014
Frontier Communications May 2013 - August 2013
Michigan Technological University September 2012 - April 2013
Northeast Indiana Regional Partnership July 2012 - August 2012
Skills
Java, Android Development, Racquetball, C, Programming, Linux, Git, Android, Software Development, CSS, JavaScript, Python, HTML 5, Maven, Object Oriented Design, Gradle, REST, Software Engineering, MongoDB, Mobile Applications, SQL, Eclipse, Spring MVC, Spring JPA
Education
Michigan Technological University 2011 — 2015
Bachelor of Science (B.S.), Computer Science
Concordia Lutheran High School 2007 — 2011
Frontier Communications July 2011 - Present
West Virginia State Police-Mason County Detachment January 2011 - July 2011
Frontier Communications September 2010 - January 2011
West Virginia State Police-Logan & Huntington Detachments January 2006 - September 2010
Mingo County Sheriff's Department September 2005 - January 2006
1863rd Military Police Company-WV Army National Guard June 2004 - August 2005
1257th Transportation Company-WV Army National Guard July 2002 - June 2004
Skills
Investigations, Law Enforcement, Police, Criminal Investigations, Telecommunications, Internet Services, Troubleshooting, Internet Troubleshooting, Hazardous Materials, Fraud, Embezzlement, Oral & Written..., Satellite Internet, Recruiting, Crime Scene..., Special Response Team..., Map Reading, Crowd Control, Criminal Justice, Tactics, Background Checks, Corporate Security, Enforcement, Evidence, Executive Protection, Firearms, Investigation, Maps, Military, Private Investigations, Risk Assessment, Security, Surveillance, Training
Education
Marshall University 2011 — 2012
B.A., Regent's Board of Governor's (Emphasis in Criminal Justice)
Marshall University 2006 — 2007
A.A.S, Police Science
Marshall University 2003 — 2005
A.A.S, Board of Governor's (Emphasis in Criminal Justice)
Self Employed May 2013 - Present
Alteva January 2008 - September 2012
Frontier Communications July 2000 - February 2002
Verizon July 1996 - July 2000
Pearson North America July 1994 - July 1996
Elizabeth Arden August 1991 - July 1994
Skills
Employee Relations, Benefits Administration, Labor Relations, HR Policies, Mediation, Job Coaching, Leadership, Performance Management, Succession Planning, Employee Training, Personnel Management, Vendor Management
Education
Mercy College 2004 — 2006
Master of Science (MS), Human Resources Management and Services
The College of Saint Rose 1987 — 1991
Bachelor of Science (BS), Business Administration, Management and Operations
Leadership Orange 2012 — 2013
Alpha Technologies Inc. March 2015 - Present
MRI The Ray Group January 2015 - February 2015
Advanced Technical Solutions, LLC May 2013 - October 2014
Frontier Communications October 2012 - May 2013
Komax Business Systems January 2011 - September 2012
Komax Business Systems January 2011 - October 2011
beBetter Health, Inc. February 2009 - December 2010
Valassis April 2008 - February 2009
Valassis April 2008 - February 2009
FiberNet Telecommunications July 2004 - April 2008
Skills
Sales, Marketing, Advertising, Sales Operations, Cold Calling, Account Management, Salesforce.com, Sales Management, New Business Development, Customer Retention, Key Account Management, Business Development, Customer Service, Contract Negotiation, Customer Satisfaction, Strategic Planning, Direct Sales, Solution Selling, Team Building
Education
West Virginia University 2002 — 2005
MPA, Health Care Management
West Virginia University 2002 — 2005
Master's Degree, Public Administration
Marshall University 1996 — 2001
BBA, Marketing
Marshall University 1996 — 2001
Bachelor's Degree-BBA, Marketing
Kruse Underground Construction April 2012 - Present
Frontier Communications October 2010 - April 2012
New Boundary Technologies November 2009 - October 2010
Nortel July 2005 - March 2009
Skills
VoIP, Unified Communications, Telecommunications, Solution Selling, Managed Services, MPLS, Ethernet, Telephony, Wireless, Sales Engineering, SIP, Cloud Computing, T1, IP, TDM
Education
Minnesota State University, Mankato 2000 — 2005
Computer Engineering
Marshall University April 2015 - Present
Frontier Communications May 2014 - August 2014
INTO University Partnerships 2013 - 2014
United States Air Force June 2005 - May 2011
Skills
Human Resources, Employee Relations, Administration, Recruiting, Management, Training, PowerPoint, Organizational..., Leadership Development, Performance Management, Teamwork, Microsoft Office, Customer Service, Social Media
Education
Marshall University 2013 — 2014
Master's degree, Human Resources Management/Personnel Administration, General
University of Maryland College Park
Bachelor's degree, Human Resources Management/Personnel Administration, General
Frontier Communications January 1996 - Present
Pflasters Antiques January 1993 - December 1995
Kroger September 1971 - August 1992
Skills
Troubleshooting, Wireless, VoIP, Call Center, Telecommunications, Process Improvement, Networking, Ethernet, Vendor Management, Analysis, Telephony, Call Centers, Integration, Customer Satisfaction, IP, Team Leadership
Education
Midwestern State University 1999 — 2002
Bachelors, Mathematics, Education, Computer Science
The University of Texas at Arlington 1973 — 1976
Frontier Communications July 2010 - Present
Verizon September 2009 - July 2010
Verizon January 2007 - September 2009
Verizon August 2006 - January 2007
Verizon April 2006 - August 2006
Verizon March 2004 - April 2006
Bell Atlantic March 1995 - March 2004
Bell Atlantic June 1990 - March 1995
Skills
T1, Telephony, DSL, Telecommunications, VoIP, Cabling, Broadband, Fiber Optics, Optical Fiber, Call Center, Troubleshooting, Computer Network..., Wireless, Copper, IP, Ethernet, DS3, Telecommunications..., Internet Services, Outside Plant, Customer Experience, Managed Services, LAN-WAN, Frame Relay, DWDM, Training
Education
Marshall University 1985 — 1987
Winfield High School, Winfield WV 1981 — 1985
Golan & Christie LLP February 2013 - Present
Oltman & Maisel January 2009 - February 2013
Paul Wharton & Associates February 2008 - January 2009
Excel Marketing Group January 1997 - December 2003
Frontier Communications May 1996 - January 1997
Des Plaines Office Equipment February 1995 - May 1996
Skills
Courts, Legal Writing, Hearings, Jury Trials, Automobile Accidents, Personal Injury..., Insurance Law, Westlaw, Pleadings, Legal Assistance, Commercial Litigation, Corporate Law, Dispute Resolution, Motions, Breach Of Contract, Business Litigation
Education
The John Marshall Law School 2004 — 2007
J.D.
Michigan State University 1990 — 1994
B.S., Social Science
Marsh 2013 - Present
Frontier Communications June 2011 - 2013
Image Sun 2008 - 2010
Loop Pharmacy and Home Medical 2007 - 2008
Skills
Communication Skills, Organization Skills, Time Management, New Business Development, Cold Calling, Customer Relations, Negotiation, Contract Negotiation, Project Execution, Project Planning, Attention To Detail, Customer Service, Solution Selling, Marketing, Marketing Strategy, Product Marketing, Marketing Management, Microsoft Office, CRM, Salesforce.com, Direct Marketing, Relationship-building..., Organization, Proj Management, Project Coordination, Project Delivery, Project Estimation, Adobe Creative Suite, SEO, Marketing Communications, Digital Marketing, Email Marketing, Online Marketing, Market Research, Social Media Marketing, Product Management, Long-term Customer..., Customer Engagement, Management, Strategy, Project Management, Training, Customer Satisfaction, Customer Retention, Sales Presentations, Sales, Market Planning, Business Development, Telecommunications, Social Media
Education
Marshall University 2006 — 2008
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Marshall University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Major - Marketing, Minor - Accounting, Economics, Management
Frontier Communications April 2012 - Present
Marshall University January 2009 - May 2012
Frontier Communications Internship May 2011 - August 2011
JC Penny June 2010 - June 2011
Riviera Golf Course March 2010 - June 2010
JSC Corporation April 2009 - October 2009
Skills
Microsoft Office, Management, Training, Leadership, Operations Management, Customer Service, Customer Satisfaction, Coaching, Sales, Marketing, Team Leadership, Public Speaking, PowerPoint, Microsoft Word, Microsoft Excel, Leadership Development, Data Analysis, Team Building, Outlook, Social Networking, Human Resources, Inventory Management, Telecommunications, Networking, Customer Experience, Analysis
Education
Marshall University 2009 — 2012
B.B.A, Management
Marshall University 2009 — 2012
B.B.A, Marketing
Marshall University 2012 — 2015
Master of Science (M.S.), Human Resources Management
Marshall University 2012 — 2015
Master of Business Administration (M.B.A.)
Huntsville Executive Search March 2015 - Present
Frontier Communications March 2014 - September 2014
Mantek March 2013 - November 2013
Staples Advantage August 2010 - February 2012
Skills
Account Management, Salesforce.com, Team Building, Cold Calling, Business Development, Sales, Call Centers, Strategic Planning, B2B
Education
Misericordia University 2002 — 2004
Master of Science, Organizational Management
Penn State University 1993 — 1999
Bachelor of Science, Business Management
Bishop Hoban High School
Bishop Hoban High School
Frontier Communications April 2013 - Present
Frontier Communications March 2007 - April 2013
Frontier Communications April 2005 - September 2007
Frontier Communications August 2003 - March 2005
Frontier Communications March 2001 - August 2003
Skills
Telecommunications, Telephony, Managed Services, Wireless, VoIP, Ethernet, DSL, Broadband, Network Design, IP, Vendor Management, Call Centers, MPLS, Solution Selling, Product Marketing, Customer Retention, Cabling, Unified Communications, T1, Optical Fiber, Fiber Optics, Provisioning, Networking, LAN-WAN, Computer Network..., WAN, ATM networks, Network Engineering, SIP, Avaya, Management, Switches, Team Leadership, Troubleshooting, Cross-functional Team..., Cisco Technologies
Education
Millikin University 2004 — 2009
B.S., Management and Organizational Leadership
Time Warner Cable December 2012 - Present
Frontier Communications 2010 - December 2011
Verizon Communications 2007 - 2010
Verizon Communications 2003 - 2007
Verizon/GTE 1997 - 2003
Verizon/GTE 1991 - 1997
Texas Instruments 1984 - 1991
Skills
Operations Management, Process Improvement, P&L Management, Strategic Planning, Strategic Sourcing, Metrics, Balanced Scorecard, Multi-site, Logistics, Vendor Management, Supply Chain Management, Continuous Improvement, Cross-functional Team..., Inventory Management, Supplier Management, Program Management, Vendor Relations, ISO, Team Leadership, Budgeting, Business Process..., Cost Reduction, Quality Assurance, Telecommunications, Negotiation, Customer Relations, Customer Service, RFP, SAP, Contract Negotiation, Team Building, Six Sigma, Performance Management, Order Fulfillment, Reverse Logistics, Warehousing, Distribution Center...
Education
Michigan State University
Bachelor of Science (BS), Electrical Engineering
The University of Dallas
Master of Business Administration (M.B.A.), Industrial Management
Publicis Touchpoint Solutions, Inc. June 2011 - Present
inVentiv Health April 2010 - April 2011
Quintiles July 2009 - March 2010
Quintiles September 2008 - July 2009
Frontier Communications April 2007 - August 2008
Frontier Communications January 2006 - April 2007
Children's Behavioral Health Services February 2000 - December 2005
Skills
B2B, Cardiology, Clinical Research, Fundraising, Healthcare, Microsoft Word, Pharmaceutical Industry, Pharmaceutical Sales, Sales, Sales Operations, Selling, Team Leadership, Selling Skills, Cold Calling, OB/GYN, Account Management, Managed Care, Product Launch, Management, Leadership, Sales Effectiveness
Education
The Pennsylvania State University 1993 — 1998
Bachelor of Science, Psychology (Biology concentration)
Marywood University
Frontier Communications March 2015 - Present
Ericsson September 2013 - March 2015
Microsoft August 2011 - September 2013
Tangerine Global LLC. January 2010 - July 2011
Combest July 2007 - January 2010
Accor North America July 2006 - July 2007
Guest-Tek Interactive October 2003 - March 2006
The Ritz-Carlton Hotel Company L.L.C. August 2000 - November 2003
Skills
Project Management, Agile Project Management, Project Portfolio..., Project Delivery, Project Planning, IPTV, Digital Media, VoIP, Program Management, Integration, Security, Data Center, Product Management, Disaster Recovery, Management, Solution Architecture, System Deployment, Unified Communications, Wireless, Cross-functional Team..., PMO, Cloud Computing, Telecommunications, Leadership, PMP, Vendor Management, Mobile Devices, IT Strategy, Enterprise Software, Software Project..., SaaS, IT Management, Pre-sales, Information Technology, Strategy, Consulting, Team Leadership, Software Development, Agile Methodologies, Strategic Planning, IP, Enterprise Architecture, Networking, Business Development, Business Analysis
Education
McNeese State University 1999 — 2000
B.A., Communications and Technology
University of Texas at Austin 1997 — 1999
n/a, Communications and Critical Theory
Etc Inc. Education, Training, Coaching, Curriculum Development December 2012 - Present
Arts and Custom Publishing March 2009 - December 2012
Frontier Communications 2009 - 2010
Comcast March 2007 - November 2008
inVentiv Health June 2004 - January 2006
inVentiv Health July 2002 - June 2004
Innovex September 2000 - July 2002
Skills
Training, Coaching, Selling, Account Management, Management, Product Development, Sales Management, Sales, Program Management, Budgets, Sales Effectiveness, Marketing, Cold Calling, Pharmaceutical Sales, Direct Sales, Sales Operations, Selling Skills
Education
University of Minnesota - Carlson School of Management
Masters-MBA, Industrial Relations
Miami University
BS, Education, LD-EBD
Frontier Communications December 1991 - Present
Frontier Communications November 2009 - July 2010
Frontier Communications June 2007 - November 2009
Skills
VoIP, Telecommunications, DSL, Project Management, Call Centers, Telephony, Documentation, Training
Education
Minnesota School of Business 1979 — 1980
Plex Systems, Inc. January 2014 - Present
Plex Systems, Inc. June 2006 - January 2014
Swoboda Inc 2004 - 2006
Infor 1993 - 2003
CMI Competitive Solutions (Brain, Agilisys, Infor) 1993 - 2003
Frontier Communications January 1993 - January 1994
Frontier Communications May 1990 - January 1993
Accident Fund Insurance Company of America April 1989 - June 1990
Ernst & Whinney June 1985 - June 1989
Skills
SaaS, Business Process..., Professional Services, ERP, Cross-functional Team..., Enterprise Software, Strategy, Cloud Computing, Manufacturing, Software Development, Business Intelligence, Business Process, Budgets, Business Analysis, Accounting, Strategic Planning, Process Improvement, CRM, Software Project..., Program Management, Leadership, Integration, Salesforce.com, Business Development, Solution Selling
Education
Michigan State University 1982 — 1985
Bachelor of Arts (BA), Accounting
Fidelity Investments July 2007 - Present
TC TrustCenter (GeoTrust Subsidiary) December 2005 - September 2006
GeoTrust January 2002 - September 2006
Evident Software January 2000 - January 2001
Global Crossing, Inc January 1995 - January 2000
Global Crossing January 1998 - January 1999
Frontier Communications May 1997 - July 1998
Frontier Communications November 1995 - February 1997
Whittier Health Network January 1994 - January 1995
Allnet Communications January 1991 - January 1992
Skills
Strategic Partnerships, Product Management, Leadership, Mergers & Acquisitions, Strategic Leadership, Competitive Analysis, Enterprise Software, Cross-functional Team..., Cloud Computing, Strategy, Business Development, SaaS, Start-ups, New Business Development, Business Process..., Management, Entrepreneurship, Product Development, Solution Selling, Business Strategy, Program Management, Business Analysis, Strategic Planning, Marketing, Analytics, Sales, Product Marketing, CRM, E-commerce
Education
Massachusetts Institute of Technology - Sloan School of Management
Master of Business Administration (M.B.A.)
Frontier Communications January 2015 - Present
Norwich Pharmaceuticals May 2007 - December 2014
Skills
SAP – Integrated..., MS Office, Management, Project Planning, Team Building, Supply Chain, Process Improvement, Strategic Planning, Cross-functional Team..., Manufacturing
Education
Massachusetts Maritime Academy 1986 — 1987
Business Administration and Management, General
APICS
CPIM
Minnesota State Retirement System (MSRS) April 2013 - July 2013
KPK Technology December 2012 - April 2013
Minnesota State University, Mankato May 2012 - December 2012
Frontier Communications June 2012 - August 2012
Skills
Java, Spring, JSP, JUnit, Hibernate, Networking, Unit Testing, JDBC, Maven, Android Development, J2EE Web Services, IBM Rational Tools, Agile Application..., Oracle SQL, Java Persistence Query..., Spring Framework, JavaScript, CSS, Databases, Software Development, Web Applications, jQuery
Education
Minnesota State University, Mankato 2008 — 2012
Bachelor of Science (BS), Computer Science
Minnesota State University, Mankato 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Frontier Communications April 2010 - Present
JZAY Driveway Sealers April 2000 - Present
A Place 2 Relax, LLC. October 2006 - December 2010
Info Directions Inc. August 2000 - April 2010
Info Directions January 2002 - January 2004
Info Directions Inc. August 2000 - January 2002
Skills
Interpersonal, Organization skills, Leadership, Telecommunications, Process Improvement, Project Management, Call Center, Wireless, SDLC, Troubleshooting, Requirements Analysis, Cross-functional Team..., Visio, Access, Product Management, Business Analysis, Software Documentation, Team Building, Organization Skills, Testing, Call Centers, Program Management, Project Planning, Integration, Customer Service, Marketing
Education
Medaille College 2008 — 2010
M.B.A, Master of Business Administration
Medaille College 2006 — 2008
Bachelors, Bachelor of Business Administration. Magna Cum Laude GPA: 3.72
Monroe Community College 2001 — 2004
Associates, Associate in Science in Business Administration GPA: 2.76
Jackson County February 2015 - Present
Frontier Communications May 2009 - March 2013
Jackson County Board of Education January 2009 - May 2009
Athletic Outfitters September 2003 - February 2009
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, Ethernet, MPLS, Managed Services, Call Centers, Unified Communications, Network Design, Broadband, Integration, DSL, Fiber Optics
Education
West Virginia University at Parkersburg 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Marshall University 2004 — 2005
Quest Advisors, Inc. January 2009 - Present
Aramark Corporation November 1996 - January 2009
Frontier Communications December 1995 - November 1996
Skills
Strategic Planning, Process Improvement, New Business Development, Operations Management, Quality Assurance, Mortgage Banking, Business Development, Business Strategy, Leadership, Marketing, Sales, Cross-functional Team..., Customer Satisfaction, Customer Service, Team Building
Education
Rochester Institute of Technology - MBA 2001 — 2004
MBA, Operations Management & Process Improvement
Michigan State University 1991 — 1995
BA, Hospitality Management
Aurora Pictures June 2014 - Present
Stream Global Services January 2014 - June 2014
Frontier Communications August 2013 - December 2013
Choice Communications February 2013 - August 2013
Best Buy September 2011 - January 2013
West Publishing March 2010 - September 2011
HOM Furniture June 1999 - March 2010
Circuit City February 1994 - February 1997
Skills
Sales Management, Salesforce.com, New Business Development, Sales Operations, Selling, Microsoft Office, Sales Process, Management, Team Building, Sales, Customer Service, Cold Calling, Account Management, Retail Sales, CRM, Music, Music Education, Tuba, Telecommunications, Telephone Skills, Direct Sales, Leadership, B2B, Sales Presentations, Retail, Team Leadership, Marketing Strategy, Contract Negotiation, Inventory Management, Microsoft Excel, Microsoft Word, Marketing, Negotiation, Strategic Planning, PowerPoint, Customer Satisfaction, Project Management
Education
Minot State University 1981 — 1987
Bachelor of Science (BS), K-12 Music Ed, 1-8 Elementary Ed
Frontier Communications September 2015 - Present
Windstream Communications July 2013 - September 2015
United States Marine Corps August 2010 - December 2012
United States Marine Corps August 2008 - August 2010
ClientLogic May 2005 - August 2005
University of North Carolina at Chapel Hill April 2002 - January 2003
Skills
Network Engineering, Enterprise Network..., Network Administration, Networking, Help Desk Support, CCNA, LAN-WAN, Troubleshooting, Software Installation, CompTIA, Network+, Supervisory Skills, Microsoft Certified..., BRAS, JUNOS, MPLS, VRRP, L2/L3 protocols, L2VPN, VoIP, VMware ESX, Windows Server, Wireless Networking, Customer Service, Server Administration, MCSE, CompTIA A+, data network design, linux network..., Teaching, Cisco Technologies, Active Directory, Switches, Security, Botany, Technical Support, VMware, Servers, Cisco Routers, Microsoft Exchange, Firewalls, Cisco IOS, DNS, Hardware, Microsoft Office, Information Assurance, ATM Networks, CompTIA Network+
Education
Marine Corps Communications Electronics School 2008 — 2008
Tactical Data Networks
Methodist College
Frontier Communications October 2012 - Present
Windstream Communications May 2005 - September 2012
PAETEC January 2003 - December 2005
PAETEC May 2000 - December 2003
Skills
Management, Employee Engagement, Service Delivery, Career Counseling, Performance Reviews, Outstanding Customer..., Meet Deadlines, Surpass Expectations, Resume Writing, Interview Skills, Great Motivator, Strong computer skills, Customer Service, Call Centers, Provisioning, T1, MPLS
Education
State University of New York College at Brockport 1998 — 2000
Master of Science (MS), Counselor Education/School Counseling and Guidance Services
Mercyhurst University 1989 — 1991
Bachelor of Arts (B.A.), Human Resources Management and Services
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Anthem, Inc. Financial Consultant, Sr.Anthem, Inc.June 2013 - Present
Anthem, Inc. September 2005 - June 2013
Anthem, Inc. March 1999 - September 2005
Anthem, Inc. September 1997 - March 1999
Covenant Hospice March 1996 - June 1997
Frontier Communications March 1994 - March 1996
McCartney & McIntyre, P.C. September 1988 - September 1991
Skills
PeopleSoft, Essbase, Teradata, User Acceptance Testing, Hyperion, Financial Analysis, Financial Reporting, Financial Accounting, Financial Audits, Financial Statements
Education
Syracuse University - Martin J. Whitman School of Management 1991 — 1993
Master of Business Administration, Finance
Michigan State University 1983 — 1987
Bachelor of Arts, Accounting
Frontier Communications July 2010 - Present
Frontier Communications 2010 - 2011
Frontier Communications 2010 - 2011
Verizon April 2008 - July 2010
Verizon November 2006 - April 2008
Skills
Cross-functional Team..., Telecommunications, Project Management, Vendor Management, Project Planning
Education
Walden University 2010 — 2012
MBA, Project Management
Michigan State University 2000 — 2005
Bachelor of Science, Engineering
Martin Luther King High School
Urban Science/Channel Vantage September 2014 - Present
Numira February 2014 - August 2014
Radiate Media January 2012 - January 2014
Volkswagen of America, Inc April 2005 - January 2012
VW Credit, Inc. June 2001 - March 2005
Audi of America August 1999 - May 2001
Market Strategies August 1997 - July 1999
Frontier Communications September 1992 - July 1997
Skills
Strategic Planning, Business Strategy, New Business Development, Sales Operations, Financial Analysis, Financial Management, Financial Reporting, Business Planning, Contract Negotiation, Rate Negotiation, Forecasting, Business Analysis, Consultative Selling, Team Leadership, Marketing Strategy, Revenue Growth..., Pricing Strategy, Pricing Analysis, Needs Analysis, Building Relationships, Partner Development, Partner Management, Strategic Partnerships, Competitive Analysis, Market Analysis, Business Development, Selling, Leadership, Strategy, Negotiation, Managerial Finance, Market Research, Management, Sales, Product Development, Entrepreneurship, Advertising, Pricing, Mobile Devices, Mobile Marketing, Budgets, Go-to-market Strategy, Start-ups, Digital Media, Product Launch
Education
Michigan State University
B.A., Finance w/Honor
Wayne State University
Master of Business Administration (MBA), Marketing Concentration
Synchrony Financial July 2014 - Present
GE Capital August 2012 - July 2014
Fortis Institute September 2010 - August 2012
Frontier Communications July 2009 - March 2010
GE Money November 2005 - June 2008
E*TRADE Financial June 2003 - November 2005
Sebrite Financial Corporation November 1989 - June 2003
Skills
Leadership, New Business Development, Recruiting, Team Building, Coaching, Customer Service, Sales, Resume Writing, Training, Staff Development, Career Development, Interviews, Program Management, Cold Calling, Marketing, Sales Management, Strategic Planning, Account Management, Customer Retention
Education
Luzerne County Community College 1981 — 1983
AS, Foodservice Management, Business
Messiah College 1978 — 1979
Radio, TV, Film
AT&T October 2012 - Present
AT&T August 2006 - September 2012
AT&T June 1997 - August 2006
AT&T April 2004 - April 2006
Anixter June 1997 - December 1999
Motorola August 1994 - June 1997
Frontier Communications August 1989 - July 1994
Meijer March 1986 - June 1989
US Army September 1982 - August 1985
Education
Michigan State University 1985 — 1989
Bachelor of Arts (BA), Telecommunications
Moses Fiat July 2015 - Present
Frontier Communications January 2015 - June 2015
Self Employed February 2013 - December 2014
Western Regional Day Report Center February 2012 - February 2013
Skills
Computer Proficiency, Sales, Customer Relations, Criminal Justice, Drums
Education
Marshall University 2005 — 2011
Bachelor's degree, Criminal Justice
Frontier Communications February 2000 - Present
Education
Marshall University
Elementary Education and Teaching
Frontier Communications 2012 - Present
AOL 2006 - 2011
AOL 2005 - 2006
AOL 2004 - 2005
AOL 2001 - 2004
Broadband Office 2000 - 2001
MCI 1997 - 2000
United Press International 1993 - 1994
Skills
Strategy, Competitive Analysis, Product Management, Start-ups, Cross-functional Team..., Product Marketing, CRM, Analytics, Business Development, E-commerce, Mobile Devices, Online Advertising, Business Strategy, Digital Media, Market Research
Education
The George Washington University 1999 — 2002
MBA, Finance
Marymount University 1990 — 1993
Bachelor of Arts, Communications, Business Administration
Darien High School 1984 — 1988
American Engineering Testing, Inc. (AET) December 2013 - Present
Minnesota State University, Mankato January 2013 - May 2013
Frontier Communications June 2012 - August 2012
System Design Advantage August 2006 - December 2011
Skills
EPANET, AutoCAD, Microsoft Excel, HydroCAD, Hydrology, HEC-RAS, GIS, Windows 7, Coordinating Events
Education
Minnesota State University, Mankato 2007 — 2013
Bachelor of Science (BS), Civil Engineering
Cranel, Inc. January 2014 - Present
Cranel, Inc. February 2008 - December 2013
Cranel Imaging March 2003 - 2008
BlueTie, Inc. 2002 - 2003
LDMI Telecommunications April 2000 - December 2001
Medline, Inc. April 1998 - May 2000
Frontier Communications January 1996 - February 1998
Skills
Sales Management, Services Sales, Solution Selling, ECM, Document Management, Enterprise Content..., Sales, Direct Sales, Selling, Account Management, SaaS, Management, Document Imaging, CRM, Sales Process, Sales Operations, Enterprise Software, Document Capture, Salesforce.com, Team Building
Education
Miami University 1991 — 1995
Bachelor's, Marketing, concentration in Management
Whitmer 1988 — 1991
Frontier Communications June 2010 - Present
Verizon November 2000 - June 2010
State Electric Supply Co. June 1999 - November 2000
Skills
Telecommunications, Wireless, Troubleshooting, Fiber Optics, Ethernet, IP, Testing, VoIP, Network Design, Integration, Transmission, TCP/IP, Switches, Electronics, Network Engineering, Optical Fiber, Engineering, Computer Network..., Electrical Engineering, C, Telephony, Cisco Technologies, Hardware, Visio, Automation, Cabling, Telecommunications..., Microwave, Windows, Routers, Networking, WAN, LAN-WAN, Broadband, Wireless Networking, Call Centers
Education
West Virginia University Institute of Technology 1997 — 1999
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Marshall University 1992 — 1996
Associate's degree, Engineering
Hartman, Harman Mullins & Cosco Government & Communications, LLC January 2015 - Present
Custom Business Solutions, LLC West Virginia May 2013 - December 2014
Frontier Communications August 2010 - May 2013
West Virginia Governor's Office January 2005 - September 2010
West Virginia Governor-Elect Joe Manchin Office December 2004 - January 2005
West Virginia Secretary of State June 2001 - December 2004
WOWK-TV September 1996 - June 2001
Skills
Government Liason, Public Relations, Government Relations, Government, Marketing Communications, Lobbying, Marketing, Management, Media Relations, Crisis Communications, Strategic Communications, Community Outreach, Policy, Corporate Communications, Project Planning, Event Planning, Legislative Relations, Research, Event Management, Speech Writing, Internal Communications, Broadcast, Public Speaking, Nonprofits, Economic Development, Policy Analysis, Legislation, Press Releases, Fundraising, Message Development, State Government, Public Policy, Budgets, Strategic Planning, Proposal Writing, Leadership, Grant Writing, Newsletters, Advertising, Community Development, Volunteer Management, Television, Video, Politics, Editing, Copywriting, Social Media, Non-profits, Journalism, Grassroots Organizing
Education
Marshall University 1987 — 1993
RBA
West Virginia University 1985 — 1987
Buchanan Pump November 2011 - Present
Frontier Communications September 2010 - May 2011
Verizon March 2008 - August 2010
Skills
Information Technology, Web Content, Spreadsheets, Customer Service, Disaster Recovery, Software Documentation, Visio, Databases, Call Centers, Coaching, Information Systems, Analysis, System Administration, Web Design, Technical Support, Help Desk Support, Troubleshooting, Windows 7, Networking, Computer Hardware, Account Management, Contract Negotiation, Team Building, Microsoft Office, Process Improvement, Continuous Improvement, Strategic Planning, Management
Education
Marshall University 2002 — 2007
Bachelor of Science (BS), Management Information Systems, Econ
Frontier Communications May 2015 - Present
DICK'S Sporting Goods May 2014 - October 2014
RadioShack December 2013 - June 2014
Taco Bell August 2013 - January 2014
Turkey Hill Minit Markets April 2012 - April 2013
Skills
Spanish, Sports Marketing, Sales, Organizational..., Customer Service, Customer Satisfaction, Communication, Team Leadership
Education
Misericordia University 2012 — 2016
Bachelor's degree, Business Administration and Management, General, Junior
Frontier Communications October 2014 - Present
Frontier Communications April 2014 - October 2014
AT&T April 2011 - April 2014
AT&T December 2008 - April 2011
AT&T May 1999 - December 2008
Southern New England Telephone August 1997 - May 1999
Skills
Testing, Software Installation, Troubleshooting, Telecommunications, DSL, VoIP, Management, Wireless, Call Centers
Education
Middlesex Community College 2008 — 2015
Matrix Business Technologies January 2006 - December 2010
Global Crossing 1999 - 2005
Frontier Communications 1994 - 1999
Skills
Call Center, Telecommunications, Sales Process, Provisioning, Problem Solving, VoIP, Leadership, Call Centers, Team Building, Unified Communications, Customer Satisfaction, Operations Management, Analysis, Sales Management, Sales, Managed Services, Integration, Product Management, Account Management, CRM, Solution Selling, Vendor Management
Education
Michigan State University
BA, Hotel and Resort Management
Provider Resources, Inc. November 2013 - Present
Frontier Communications March 1991 - November 2012
Skills
Supply Chain Management, Negotiation, Inventory Management, Account Management, Team Leadership, Telephony, Project Management, Fiber Optics, IP, Management, Strategic Planning, Project Planning, Procurement, Strategic Sourcing, Telecommunications, Vendor Management, Supply Management, Contract Negotiation, Training, Program Management, Team Building, Customer Service, Coaching, New Business Development, Process Improvement, Direct Sales, Wireless, Product Management, Leadership
Education
Misericordia University 2004 — 2006
Master of Business Administration (MBA), Organizational Leadership
Misericordia University 1994 — 1998
Master's degree, Business Administration, Management and Operations
Frontier Communications June 2015 - August 2015
TerraSole May 2014 - August 2014
Aspetuck Valley Country Club May 2013 - August 2013
Miami University Recreation August 2012 - February 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Economics, Team Leadership, Spanish, Teamwork, Sales, Leadership Development, Social Media, Customer Service, Event Planning, Event Management, Social Networking, Public Speaking, Management, Public Relations
Education
Miami University 2012 — 2016
Bachelor's Degree, Economics, Senior
Miami University 2012 — 2016
Bachelor’s Degree, Economics
Frontier Communications July 2010 - Present
Verizon Business February 1986 - July 2010
Skills
Managed Services, Wireless, Telecommunications, IP, Vendor Management
Education
Metropolitan State University of Denver 1980 — 1984
BA in Industrial Communications, Communications, Business Theory
Frontier Communications
Skills
VoIP, Managed Services, Telecommunications, PRI, Direct Sales, Avaya, Telephony, T1, Channel, IP, Unified Communications, Solution Selling, Call Center, SIP, Professional Services, Ethernet, MPLS, Hosted Services, Customer Retention, IVR, LAN-WAN, Co-location, SaaS, Enterprise Software, Cabling, Metro Ethernet, Network Design, Video Conferencing, Sales Engineering, DSL, SIP Trunking, Wireless, Cisco Technologies, Call Centers, Optical Fiber, WAN, Data Center, TDM, Channel Partners, Broadband, Unified Messaging, Fiber Optics, Salesforce.com, Computer Network..., Cloud Computing, ACD, Voice Mail, Switches, Network Engineering, QoS
Education
Marshall University 1977 — 1978
MBA, Management, 3.75
WV Wesleyan College 1970 — 1974
Bachelor of Science (BS), Business Management
Level 3 Communications July 2010 - Present
American Fiber Systems December 2005 - March 2010
American Fiber Systems 2005 - 2007
American Fiber Systems March 2004 - December 2005
Global Crossing January 1998 - September 2004
Frontier Communications 1997 - 1999
Frontier Communications June 1996 - January 1997
Frontier January 1996 - January 1997
Frontier Communications January 1994 - June 1996
Education
University of Rochester - Simon Business School 1994 — 1996
MBA, Marketing, Entrepeneurship
Miami University (Oxford, OH) 1986 — 1990
B.A., Political Science, Diplomacy & Foreign Affairs
McQuaid Jesuit High School 1982 — 1986
Frontier Communications January 2014 - Present
Frontier Communications October 2011 - January 2014
Tower Wireless LTD. February 2011 - October 2011
Best Buy September 2010 - February 2011
Skills
Cisco Technologies, Avaya IP Telephony, Mitel 3300, WAN Optimisation, Metro Ethernet, SIP Trunking
Education
Marshall University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Southern West Virginia Community and Technical College 2004 — 2006
Criminal Justice and Corrections
University of Kentucky 2002 — 2004
Pharmacy
Frontier Communications October 2012 - Present
EarthLink November 1999 - May 2012
ChoiceOne May 2001 - September 2003
Skills
Telecommunication..., Consultative Selling..., Negotiation, Carrier Services, Ethernet, Training, Management, Motivation, Voice & Data Convergence
Education
Medaille College
Bachelor of Science (BS), Business Administration and Management, General
Frontier Communications May 2014 - Present
EarthLink September 2012 - December 2013
Windstream Communications (Formerly PAETEC) February 2010 - April 2012
ADP Dealer Services February 2006 - June 2009
Lattice Semiconductor November 2004 - February 2006
Advanced Telecom Group / Integra October 2001 - October 2004
Qwest Communications November 1997 - May 2001
Skills
VoIP, Unified Communications, MPLS, Networking, TCP/IP, Telecommunications, Managed Services, Network Engineering, Cloud Computing, Sales Engineering, VPN, Ethernet, Data Center, Wireless, Frame Relay, IP, Solution Selling, Cisco Technologies, Switches, SIP, Telephony, Network Design, T1, WAN
Education
Portland State University 2002 — 2003
MS, Engineering Management
University of Utah 1987 — 1991
ME & MBA, Mechanical Eng & Marketing
McGill University 1977 — 1981
BE, Mechanical Engineering
BlueStream Professional Services September 2012 - Present
BlueStream Professional Services (formerly TE Connectivity Professional Services) November 2010 - October 2012
Sincera Consulting LLC May 2007 - November 2010
Cane Systems, LLC September 2006 - May 2007
Vallent Corporation October 2005 - May 2006
Telcordia Technologies May 2004 - October 2005
Granite Systems 1999 - 2004
Nextel 1997 - 1998
Sprint PCS 1996 - 1997
Frontier Communications 1993 - 1996
Skills
Telecommunications, Open Source Software, VoIP, SQL, Integration, Vendor Management, Product Management, Professional Services, Solution Architecture, Provisioning, Outsourcing, Pre-sales, Software Development, Networking, Strategy, Management, Wireless
Education
Michigan State University 1986 — 1989
BA, Telecommunications
Kimball High School
Frontier Communications October 2012 - Present
Ernst and Young June 2006 - October 2012
Skills
Auditing, CISA, CRISC, Enterprise Risk..., Governance, ISO 27001, IT Audit, Business Continuity, Financial Reporting, Internal Audit, Internal Controls, SAS70, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
McGill University
Rosary Sisters College
SWG, Inc March 2014 - Present
Frontier Communications January 2010 - Present
Back Mt Bandits 2011 - 2013
Frontier Communications / Formerly Commonwealth Telephone July 2007 - March 2010
Frontier / Formerly Commonwealth Telephone / CTSI January 2005 - July 2007
Commonwealth Telephone 1999 - 2004
Commonwealth Telephone 1999 - 2004
Skills
Business Acumen, Sales & Marketing..., Leadership, Wireless, Sales, Training, Management, Product Management, Solution Selling, SIP, Co-location, Strategic Planning, Managed Services, Marketing, Telecommunications, Account Management, Networking, Project Management, Cross-functional Team..., Sales Process, Unified Communications, SaaS, Sales Management, Selling, VoIP, MPLS, IP, Telephony, SIP Trunking, Strategic Partnerships, Vendor Management, Business Development, Negotiation, Teamwork, Direct Sales, Competitive Analysis, Executive Management, Sales Operations, Call Centers, CRM, Salesforce.com, Cloud Computing, Broadband, Retail, Product Marketing, Customer Retention, Channel Partners, Ethernet
Education
College misericordia 2003 — 2005
Business Administration, Technology Management
Abington
Misericordia University
Bachelor's, Business Administration, Specialization in Marketing
Frontier Communications October 2011 - Present
Frontier Communications February 2010 - April 2012
Verizon 1996 - 2010
Skills
Cross-functional Team..., Team Leadership, Telecommunications, Project Management, Vendor Management, Testing, Call Centers, Switches, Troubleshooting, IP, VoIP, Ethernet, Telephony, LAN-WAN, Computer Network..., DSL, Fiber Optics, MPLS, Network Design, T1, Unified Communications, Broadband, WAN
Education
Michigan Technological University 1985 — 1986
Muskegon Community College 1983 — 1985
Associate of Science (AS)
Frontier Communications July 2010 - Present
Citizens Communications March 1994 - July 2010
Climax Metals Co./AMAX 1980 - 1993
Education
Marshall University 1973 — 1977
BBA
ProCom Consulting LLC April 2015 - Present
GLOBALINX July 2013 - March 2015
ProCom Consulting LLC January 2011 - December 2012
Info Directions March 2007 - January 2011
Frontier Communications August 2006 - March 2007
Frontier Communications June 2005 - August 2006
Frontier Communications October 2003 - June 2005
Frontier Communications January 2002 - October 2003
Skills
Telecommunications, Integration, Access, SQL, Excel, Billing Process, Billing Solutions, Usage Analysis, Revenue..., AS400 system, TSO Mainframe, Customer Service, SDLC, Product Management, Microsoft Excel, Troubleshooting, Management, Call Centers, Project Management, Software Documentation, Process Improvement, Cross-functional Team..., Analysis, Telephony, Business Analysis, Invoicing, Team Leadership
Education
Medaille College 2007 — 2009
Medaille College
Bachelor’s Degree, Business Administration; Business Administration
StoneRiver Inc. August 2010 - Present
First Data Corp October 2007 - August 2010
Alpine Access, Inc. August 2003 - July 2007
ViaWest April 2002 - June 2002
Verado Holdings October 2001 - March 2002
OneSecure, Inc. September 2000 - June 2001
Global Crossing October 1993 - August 2000
Frontier Communications 1995 - 1998
JCPenney 1986 - 1993
Schneider Communications 1986 - 1990
Skills
IT Operations, Firewalls, Data Center, Disaster Recovery, Security, Network Security, Management, Customer Satisfaction, Networking, Troubleshooting, Linux, Information Security, VMware, Product Management, Unix, Cloud Computing, Switches, IT Management, Cisco Technologies, VMware ESX, Leadership, VPN, Technical Support, Vendor Management, Virtualization, Integration, Storage Area Networks, Infrastructure, DNS, TCP/IP, VoIP
Education
Milwaukee School of Engineering
Electrical Engineering
Frontier Communications
Skills
VoIP, Managed Services, Sales Process, Sales Management, MPLS, Salesforce.com, Solution Selling, Contract Negotiation, New Business Development, Telecommunications, Direct Sales, Wireless, B2B, Telephony, Account Management, Product Development, Leadership, Unified Communications, IP, Strategic Partnerships, Co-location, Selling, Sales Operations, Customer Retention
Education
Minnesota State University, Mankato
Frontier Communications salesaaa1990 - 2000
aaa 1993 - 1995
Education
Metropolitan State University 1994 — 2000
Frontier Communications March 2014 - Present
Thomson Reuters March 2012 - March 2014
Securian Financial Group September 2008 - March 2012
Motorola July 2007 - July 2008
TimeManagement September 1996 - July 2007
Skills
C++, Software Engineering, Requirements Analysis, Agile Methodologies, XML, SQL, Project Management, .NET, Integration, SDLC, Business Analysis, SAP ERP, Software Development, Windows, ASP.NET MVC, LINQ, WCF, TFS, SAP R/3, Software Project..., ABAP Web Dynpro
Education
Minnesota State University, Mankato 1985 — 1989
BS, Major Computer Science Minor Business Mgmt, Accounting
Minnesota State University, Mankato 1985 — 1987
AA, Liberal Studies
RedRiver Systems, LLC June 2015 - Present
Lockheed Martin Corp. December 2010 - June 2015
Frontier Communications July 2010 - December 2010
Verizon Data Services December 1997 - June 2010
Self Employed September 1994 - December 1997
MITRE November 1992 - February 1994
John J McMullen Associates 1989 - 1991
Skills
Requirements Analysis, Integration, Vendor Management, Business Analysis, Project Management, Telecommunications, Program Management, Cross-functional Team..., Process Improvement, Disaster Recovery, Testing, Visio, XML, Business Process..., Business Process, Analysis, Software Documentation, Requirements Gathering, Technical Writing, Business Intelligence, Unix, Databases, IT Strategy, SharePoint, SDLC, Management, Project Planning, Troubleshooting, Microsoft SQL Server, Strategy, Oracle, Data Warehousing, SOA, Software Project..., PMP, Agile Methodologies, Enterprise Architecture
Education
Villanova University 2013 — 2013
Ceritificate, Mastering Business Analysis
Villanova University 2012 — 2012
Certificate, Essentials of Business Analysis
Southern Methodist University Dedman School of Law 2003 — 2003
Certificate, Executive Negotiation
North Lake College 2003 — 2003
Certificate, Dispute Resolution
North Lake College 2003 — 2003
Certificate, Dispute Resolution
North Lake College 2003 — 2003
Certificate, Dispute Resolution
North Lake College 2003 — 2003
Certificate, Dispute Resolution
Marymount University 1991 — 1993
MSIM, MS Information Management
George Mason University - School of Business 1986 — 1989
BS Decision Science, Decision Science with concentration in Information Management
Edgewell Personal Care August 2015 - Present
Frontier Communications June 2011 - June 2014
Verizon November 2004 - September 2009
Brandlink Corporation March 2000 - September 2004
Conversent Communications February 1999 - February 2000
Verizon (formerly GTE) March 1998 - February 1999
Sprint March 1996 - February 1998
Travelers Express Company Inc. March 1993 - July 1994
General Mills October 1986 - August 1992
Skills
Product Marketing, Integrated Marketing, Brand Management, Product Management, Customer Communication, Brand Development, Marketing, Marketing Strategy, B2B, Product Development
Education
University of Saint Thomas - School of Business 1988 — 1990
MBA, Marketing
Minnesota State University, Mankato 1981 — 1986
BA, Business, Marketing
Bright House Networks September 2005 - Present
Comcast October 1998 - September 2005
Frontier Communications December 1993 - September 1998
Skills
Process Improvement, Telecommunications, Broadband, Call Center, Wireless, IP, Product Development, VoIP, Ethernet, Sales, Call Centers, Telephony, Troubleshooting, Team Leadership, Customer Retention, Solution Selling, Customer Satisfaction, Network Design, MPLS, Vendor Management, WAN, T1, Provisioning, Account Management, Optical Fiber, LAN-WAN, Computer Network..., SIP Trunking, Sales Operations, DWDM, Managed Services, SIP
Education
Michigan State University - The Eli Broad College of Business 1978 — 1980
MBA, Management
University of Michigan 1975 — 1977
BS, Biology
Frontier Communications July 2010 - Present
Nortel December 2007 - June 2010
Suddenlink Communications December 2005 - December 2007
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
U S Air Force 1992 - 1996
Skills
Mad, LAN/WAN, Fiber Optics, Metro Ethernet, MPLS, VoIP, Sales Management, Account Management, Telecommunications, Telephony, Channel, Salesforce.com, Managed Services, Wireless, Enterprise Software, Ethernet, LAN-WAN, Mobile Devices, T1, Solution Selling, Data Center, Broadband, SIP Trunking, IP, Direct Sales, SIP
Education
Marshall University 1996 — 1996
Business Administration, Computer Information Systems
Burch High 1989 — 1992
Terex Corporation January 2015 - Present
Element Mobile January 2010 - December 2014
Advanced Wireless Solutions July 2008 - December 2014
Long Lines December 2005 - July 2008
Cell One Great Lakes of Iowa April 2004 - December 2005
Western Wireless January 2004 - April 2004
HickoryTech May 1998 - December 2003
Frontier Communications April 1995 - April 1998
Minnesota Southern Cellular Telephone Company December 1993 - March 1995
Skills
Wireless, GSM, CDMA, Roaming, Billing Systems, Troubleshooting, Revenue Assurance, Telecommunications, VoIP, Call Centers, Wireless Networking, IP, Mobile Communications, Cellular Communications, 4G, Mobile Devices, Broadband, Mobile Technology, 3G, Network Design
Education
Minnesota State University, Mankato 1992 — 1994
St. Cloud State University 1991 — 1992
General Business
North Central University 1989 — 1990
Generals
Frontier Communications December 2011 - Present
Education
Michigan State University
DPH Network Services, Inc dba Global Network Pros October 2000 - Present
Global Crossing 1994 - 2000
Frontier Communications 1997 - 1999
Schneider Communications 1994 - 1997
Skills
Telecommunications, VoIP, Wireless, Network Design, Cisco Technologies, Managed Services, Networking, IP, Telephony, LAN-WAN, Ethernet, Switches, Network Security, Call Centers, Virtualization, Routers, Network Engineering, Optical Fiber, VPN, Troubleshooting, VMware, Solution Selling, Security, Hardware, Cloud Computing, TCP/IP, Fiber Optics, Data Center, Servers, Network Administration, Disaster Recovery, DNS, Computer Hardware, Active Directory, Integration, Windows Server
Education
University of Phoenix 2006 — 2008
University of Wisconsin-Fox Valley 1990 — 1992
Associate of Science (AS)
University of Wisconsin-Stevens Point 1985 — 1988
Milwaukee School of Engineering 1984 — 1985
Shrestha Tech LLC October 2014 - Present
Frontier Communications June 2013 - September 2014
KPMG LLP March 2007 - December 2011
University of Nebraska-Lincoln September 2006 - March 2007
Morris Printing Group May 2005 - August 2006
Skills
SDLC, SQL, C#, Agile Methodologies, Requirements Analysis, Scrum, Business Analysis, Microsoft SQL Server, Software Project..., Business Intelligence, XML, User Acceptance Testing, Visio, Databases, Oracle, .NET, Quality Center, Testing, Requirements Gathering, Test Planning, Software Quality..., JavaScript, AngularJS, PostgreSQL, MySQL, PL/SQL, PostGIS
Education
Minnesota State University, Mankato 2012 — 2013
Master's degree, Information Technology
New York University 2008 — 2008
University of Nebraska at Kearney 2002 — 2005
Bachelor of Science (B.S.), Computer Science
Modern Indian School 1996 — 1999
Raining Rose, Inc. April 2014 - Present
Level 3 Communications October 2011 - September 2013
Global Crossing October 1998 - October 2011
Keane, Inc. February 1996 - October 1998
Frontier Communications November 1995 - February 1996
Source Data Systems January 1994 - November 1995
Skills
Computer Network..., VoIP, Vendor Management, IP, Telephony, Managed Services, Telecommunications, Software Installation, Software Quality..., Software Project..., Project Management, Unix, Windows, Internet, Operations Management, Management, Automation, Technical Support, Networking, Data Analysis, Databases
Education
Mount Mercy College 2000 — 2000
Java Programming class
Metropolitan State University of Denver 1989 — 1992
Computer Information Systems and Management Science
American Institue of Commerce, Bettendorf, Iowa 1984 — 1986
Management Information Systems, Information Technology, 3.97
Kenton Group January 2001 - Present
Frontier Communications 1973 - 1994
Skills
Telephony, RFP, DSL, Telecommunications, Network Engineering, IP, Fiber Optics, Optical Fiber, Business Case, Network Design, Broadband, Wireless, Ethernet
Education
Metropolitan State University 1985 — 1988
Comcast Cable March 2014 - Present
Comcast Cable March 2008 - Present
Commonwealth Telephone Enterprises 1998 - 2008
Frontier Communications 1996 - 2007
Commonwealth Telephone Company 1996 - 2007
Education
Misericordia University 1988 — 1992
Frontier Communications August 2014 - Present
Enterprise Rent-A-Car February 2012 - August 2014
Time Warner Cable February 2006 - November 2010
Skills
Active Directory, Benefits Administration, Call Centers, Coaching, Customer Satisfaction, Customer Service, Employee Relations, Leadership, Microsoft Office, Onboarding, Process Improvement, Recruiting, Team Building, Training, Troubleshooting, Management, Leadership Development, Employee Training, Employee Benefits, Human Resources, Outlook, Performance Management, System Administration, Talent Acquisition, Team Leadership
Education
Medaille College 2006 — 2008
St. John Fisher College
Frontier Communications July 2012 - Present
Lumos Networks December 2010 - August 2012
FiberNet July 2001 - December 2010
United States Marine Corps January 1992 - January 1998
Skills
Customer Relations, MPLS, Telecommunications, VoIP, Managed Services, IP, Network Design, Problem Solving, Cisco, Microsoft Office, Consultative Selling, Visio, Selling, Direct Sales, Wireless, Networking, Cisco Technologies, Customer Service, B2B, Metro Ethernet, Unified Communications, T1, Ethernet, Solution Selling, WAN, Co-location, SIP Trunking, Optical Fiber, Fiber Optics
Education
Marshall University 1997 — 1999
Master of Arts, Communications
Frontier Communications 1992 - 2002
Vitalwork 1991 - 2002
Education
McGill University - Macdonald Campus
Education
Frontier Communications August 2015 - Present
AT&T Mobility March 2014 - August 2015
Nordstrom December 2011 - January 2014
Sears Holdings Corp. June 2007 - August 2010
Skills
Visio, Requirements Gathering, Business Analysis, SQL, SharePoint, User Acceptance Testing, Microsoft Office, Process Improvement, Microsoft Excel, PowerPoint, SDLC, Agile Methodologies, Scrum, Requirements Analysis, Project Delivery, Project Estimation, Team Leadership
Education
Michigan State University 2004 — 2007
BA, Telecommunication
Frontier Communications March 2015 - Present
EFG Companies, Inc. (Through Verity Recruiting, Inc.) March 2014 - December 2014
Bank of America October 2000 - August 2013
Countrywide Home Loans October 2000 - November 2009
Alternative Resources Corp January 1998 - January 1999
Blockbuster Entertainment Group January 1997 - January 1998
Artesia Data Systems November 1990 - May 1997
The Kahkwa Club January 1989 - January 1990
Central Systems, Inc January 1988 - December 1988
Texas Instruments, Inc January 1986 - January 1987
Skills
IT Strategy, SQL, Quality Assurance, Unix, Visual Studio, Websphere, DB2, Test Planning, Disaster Recovery, SDLC, Process Improvement, Analysis, Access, .NET, User Acceptance Testing, Project Management, Enterprise Architecture, SharePoint, Databases, Marketing, Business Analysis, Vendor Management, MS Project, Budgets, Distributed Systems, C#, Integration, Forecasting, Microsoft SQL Server, Leadership, Quality Center, Visio, Management, RPG, IBM iSeries, Business Intelligence, Software Documentation, Software Development, Agile Methodologies, Systems Analysis, Agile Project Management, Requirements Gathering, Software Project..., Data Warehousing, IT Management, Requirements Analysis, SOA, Business Requirements, PMP, Solution Architecture
Education
McMurry University 1981 — 1985
BS, Applied Math / Computer Science, Business Administration, English
McMurry University 1981 — 1985
B.S, Applied Mathematics and Computer Science
Cobre High School 1977 — 1981
High School Diploma, College Prepatory
Nardini Fire Equipment Co. May 2012 - Present
City of Eagan January 2006 - Present
National Football League July 2009 - Present
Three Eyed Bird Design February 2012 - April 2012
Frontier Communications September 2005 - February 2012
Skills
Microsoft Office, PHP, MySQL, HTML, HTML5, XHTML, JavaScript, CSS, jQuery, Computer Forensics, Microsoft Excel, Firefighter I, Hazmat Operations, HTML 5, Troubleshooting, Linux, Testing, Web Development, Windows 7, Firefighters, Visual Basic, Computer Security, Network Security, Windows XP
Education
Metropolitan State University 2008 — 2012
Bachelor of Arts (BA), Computer Information Systems
Normandale Community College
Associate of Arts (AA), Law Enforcement
Minneapolis Community and Technical College
Certificate, Professional Peace Officer Program
Normandale Community College 2002 — 2005
Associate of Science (A.S.), Law Enforcement
Frontier Communications 2012 - Present
Chemtura Corporation June 2009 - November 2012
Pitney Bowes 2005 - 2009
Skills
Indirect Taxation, State Tax, Sales & Use Tax, Sarbanes-Oxley Act, Business Analysis, Cross-functional Team..., Tax, Accounting, Auditing, Strategic Planning, Tax Accounting, Process Improvement, Budgets, QuickBooks, Revenue Recognition, Acquisition Integration, Financial Reporting, ERP, Accounts Receivable, Forecasting, SAP R/3, Financial Analysis, SAP, General Ledger, Mergers, Business Process...
Education
Mercy College
Finance
Scottrade March 2012 - Present
Elect Lady Enterprises, LLC January 2011 - Present
Cedric Pride Entertainment, LLC 2011 - Present
Greater Denver Colorado Chapter Bufflao Soldiers August 2010 - Present
Cedric Pride Entertainment, LLC 2011 - 2013
IBM March 2009 - October 2012
Buffalo Soldiers of the Rocky Mountains, Inc August 2007 - August 2010
Frontier Communications November 2009 - March 2010
TransMontaigne, Inc. February 2006 - October 2009
Visa April 2004 - February 2006
Skills
Training, Business Requirements, Data Analysis, Data Modeling, Data Warehousing, DB2, Database Design, IBM iSeries, ERP, Information Technology, Leadership, Business Analysis, Microsoft Excel, Networking, Process Improvement, Project Management, RPG, SDLC, Software Development, Microsoft SQL Server, Software Documentation, Team Building, Software Project..., Testing, User Experience, Vendor Management, Analysis
Education
Online University 2002 — 2005
B.S., Information Technology
Metropolitan State University of Denver 1979 — 1981
Computer Science
Trinidad State Jr. College 1974 — 1976
AAS, Data Processing
Target September 2007 - Present
Frontier Communications July 2006 - April 2007
Sears Authorized Dealer Store October 2004 - June 2006
Education
Metropolitan State University
Business Administration
Frontier Communications December 1988 - Present
Metrophone December 1986 - November 1988
Argo Communication July 1983 - November 1986
United States Air Force February 1977 - August 1983
Skills
Telecommunications, Troubleshooting, Team Building, Microsoft Office, Strategic Planning, Operations Management, Budgets, Engineering, VoIP, Wireless, Telephony, IP, Program Management, Team Leadership, Networking, Management
Education
Misericordia University 1992 — 1996
Bachelor of Business Administration (BBA), 3.45
Penn State University 1981 — 1988
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering, 2.99
College Misericordia 1992 — 1996
Bachelor's degree, Business Administration and Management, General, 3.5
Bishop Hoban High School 1974 — 1977
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Coca-Cola Bottling Company Consolidated November 2011 - Present
Frontier Communications July 2010 - November 2011
Pepsi Bottling Group 1989 - 2008
Skills
Brokerage, Insurance, Microsoft Technologies, Team Building, Contract Negotiation, Sales Management, Negotiation, Mergers & Acquisitions, Forecasting, Cross-functional Team..., Consumer Products, Leadership, Management, Marketing Strategy, Operations Management, P, Pricing, Retail, Sales, Sales Operations
Education
Marshall University 2008 — 2010
BA, Business Administratrion
Louisiana State University-Shreveport 1989 — 1997
frontier communications February 2012 - Present
Frontier Communications May 2011 - February 2012
Two Men and a Truck May 2010 - August 2011
Ambiance At-home August 2010 - May 2011
Education
Minneapolis Community and Technical College
Associates
TELECOM AMERICA SERVICES OSP EngineerFrontier CommunicationsJanuary 2000 - January 2003
FRONTIER COMMUNICATIONS OF MN January 1996 - January 2000
Frontier Communications April 1993 - January 1996
Frontier Communications March 1987 - April 1992
Frontier Communications March 1983 - March 1987
Frontier Communications July 1979 - March 1983
Skills
Telecommunications, Documentation, Outside Plant, OSP, FTTx, Telephony, Network Design, Software Documentation, Integration, Optical Fiber, GIS, Broadband, Fiber Optics, DSL, Networking, DWDM, Ethernet, VoIP, MPLS, Computer Network..., Telecommunications..., TDM
Education
Minneapolis Community and Technical College 1978 — 1979
CERTIFICATE, ARCHITECTURAL DRAWING
Frontier Communications 1978 - Present
Centel 1978 - 1991
Skills
Government, Telecommunications, Compliance, Public Policy, Telephony, Ethernet, VoIP, Optical Fiber, DSL, Regulatory Affairs, Strategic Planning, Broadband, Legislative Relations, DWDM, Leadership, MPLS, Network Design, Managed Services
Education
William Penn University 1975 — 1978
B.A., Business and Economics
Minnesota State University, Mankato
M.B.A., Business, finance
Saint Mary's University of Minnesota
M.S., Telecommunications
Orange County New York Sheriff's Office January 2003 - Present
Frontier Communications April 1997 - December 2002
Middletown, NY Police Dept. September 1974 - April 1997
Skills
Investigations, Criminal Investigations, Public Safety, Government, Budgeting, Administration, Supervisory Skills, Emergency Management, Homeland Security, Police, Law Enforcement
Education
Mercy College 1979 — 1982
Bachelor Of Science, Criminal Justice
Minisink Valley 1963 — 1972
Regents Diploma
Southern Wine & Spirits July 2011 - Present
Frontier Communications July 2009 - May 2011
Verizon Business 2009 - 2010
Autocar 2008 - 2008
Brewer Broadcasting May 2007 - July 2007
Education
Miami University 2005 — 2009
Bachelors, Sociology
Datalink September 2012 - Present
Datalink Corporation September 2010 - September 2012
Frontier Communications March 1997 - September 2010
Skills
Sales, Managed Services, Solution Selling, Cisco Technologies, Sales Operations, Team Management, operation
Education
Metropolitan State University 2001 — 2004
BA, Finance
Frontier Communications January 1995 - Present
Mammoth/A Nortek Company November 1987 - November 1989
HJ Heinz November 1984 - November 1987
Xerox June 1981 - August 1982
3M, IBM, International Multifoods and Pillsbury 1976 - 1981
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, CRM Integration, DPI, Salesforce
Education
Minnesota State University, Mankato
Bachelor of Science; BSBA, Business Administration; Industrial Relations and Management, 3.8 GPA
Winona State University
Bachelor of Arts, Mass Communications, 3.9 GPA
Frontier Communications March 1991 - Present
Skills
Telecommunications, Wireless, Process Improvement, VoIP, Vendor Management, Business Analysis, Telephony, Cross-functional Team..., Product Management, Provisioning, Broadband, Visio, IP, Switches, Integration, SS7, Program Management, Billing Systems, Revenue Assurance, Call Centers, Managed Services
Education
Minnesota State University, Mankato 1982 — 1987
BA, Finance
Frontier Communications December 2011 - March 2013
sanofi-aventis December 2007 - December 2010
Sprint Nextel July 2005 - August 2007
WCHS TV-8 / WVAH Fox 11 August 2001 - June 2005
Skills
Strategic Partnerships, Sales Operations, Selling, Lead Generation, Sales Process, Management, Cold Calling, Wireless, Pre-sales, Networking, Sales, Team Building, Selling Skills, Cross-functional Team...
Education
Marshall University 1995 — 2001
Bachelors, Finance
Gaylord Entertainment August 2011 - Present
Storage Solutions Company October 2005 - Present
Frontier Communications July 2010 - September 2010
Verizon January 2000 - June 2010
GTE June 1993 - December 1999
Skills
Telecommunications, Customer Service, Customer Satisfaction, Call Center
Education
Kaplan University 2008 — 2009
Business Administration
Maryville University of Saint Louis 1998 — 1999
Business Law
Frontier Communications April 2012 - Present
Frontier Communications April 2012 - Present
Frontier Communications February 1998 - March 2012
Frontier Communications January 2004 - December 2008
Skills
T1, Provisioning, DS3, ATM networks, SDH, DSL, Telecom Expense..., Broadband, Telephony, Telecommunications, Computer Network..., MPLS, Ethernet, Optical Fiber, Wireless
Education
Medaille College 2004 — 2006
MBA, Business
State University of New York College at Brockport 1991 — 1997
B.S., Communications, Psychology
State Farm Insurance June 2012 - Present
Decatur Memorial Hospital October 2011 - February 2012
Frontier Communications June 2010 - November 2011
Skills
Performance Management, Organizational..., Process Improvement, Coaching, Change Management, Team Building, Customer Service, Leadership Development, Team Leadership, Microsoft Excel, HRIS, Microsoft Office, Employee Relations, Process Scheduler, Microsoft Word
Education
Millikin University
Bachelors, Business Admin
Holiday Inn July 2015 - Present
US Federal Credit Union July 2013 - July 2015
Target September 2012 - August 2013
Bellacor.com January 2012 - September 2012
Currently Unemployed June 2011 - January 2012
Frontier Communications March 2011 - June 2011
River Valley Home Care May 2007 - April 2011
Toys R Us October 2010 - January 2011
Skills
Sales, Invoicing, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, PowerPoint, Leadership, Training, Access, Management, Inventory Management, Team Building, Marketing, Retail
Education
Minnesota School of Business-Lakeville 2012 — 2014
Bachelor's degree, Business Management
Apple Valley Senior High SchoolApple 1989 — 1993
High School Diploma
Frontier Communications June 2006 - Present
Skills
Telecommunications, Management, Customer Service, Leadership, Team Leadership, Account Management, Wireless, Sales Management, VoIP
Education
Metropolitan State University 2009 — 2012
Bachelor of Arts, Philosophy with minor in Business Administration
Normandale Community College 2001 — 2009
Associate of Arts, General Education
Align Networks June 2014 - Present
PLS Logistics Services August 2013 - May 2014
Don Hall GM Supercenter March 2013 - August 2013
Frontier Communications 2009 - 2012
Skills
Process Improvement, Telecommunications, Business Analysis, Management, Customer Retention, Vendor Management, Project Management, Business Process..., Account Management, Teamwork, Logistics Management, Sales
Education
Marshall University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Frontier Communications September 1999 - Present
Skills
Telecommunications, Direct Sales, Solution Selling, Managed Services, Account Management, Customer Retention, Sales Operations, Call Centers, Wireless, Salesforce.com, Sales Process, Sales Management, Sales, Customer Satisfaction
Education
Minnesota West Community and Technical College
Business Administration and Management, General
Frontier Communications June 2011 - Present
Northwest & Southwest Allen Schools April 2010 - June 2011
Best Western January 2000 - June 2011
Skills
Travel Planning, Customer Service, Office Management, PowerPoint, Tourism, Typing, Travel Agent 26 years, Motivated self-starter, Problem Solving, Team-oriented, Dependable Team Player, Effective in meeting..., Highly responsible, Detail in follow up, Efficent, Process Customer..., Work Well Independently, Outgoing and Friendly
Education
Midstate College 1985 — 1986
Travel & Hospitality
Danville High School , Danville Illinois 1981 — 1985
Frontier Communications April 2015 - Present
Ericsson February 2011 - January 2015
One Communications 2001 - 2008
Business Electronics, Inc. January 2000 - November 2000
Rush Computer Rentals, Inc November 1998 - August 1999
Skills
GSM, 3G, LTE, Wireless, UMTS, Telecommunications, Troubleshooting, VoIP, IP, Problem Solving, Maintenance & Repair, Networking, Hardware, Testing, Optical Fiber, T1, Management, Test Equipment, Switches, Wireless Networking, Cisco Technologies, Computer Hardware..., Ethernet, Technical Support, Routers, TCP/IP, Software Installation, Fiber Optics, Electronics, Computer Network..., RF, Customer Service
Education
Middlesex Community College
Buisness Adminiastration
Frontier Communications
Skills
Sales, Customer Service, Account Management, Sales Management, Team Leadership, Direct Sales, Customer Satisfaction, Call Centers
Education
Minnesota State University, Mankato 1982 — 1988
Bachelor's degree Business Administration/Marketing, Marketing
Boone County Schools September 2014 - Present
Martin Engineering June 2014 - September 2014
Frontier Communications September 2010 - December 2012
Army National Guard November 2002 - November 2008
Operation Iraqi Freedom February 2004 - February 2005
Operation Iraqi Freedom January 2004 - February 2004
Education
Marshall University 2005 — 2009
Bachelor of Business Administration Management
Mohave Community College 2012 - Present
Frontier Communications 2004 - 2010
Frontier Communications 2004 - 2010
Education
Purdue University 1987 — 1989
Master's Degree, Marketing/Marketing Management, General
Michigan State University 1980 — 1984
Bachelor's Degree, Lyman Briggs - Biology
Frontier Communications September 2014 - Present
Misericordia University August 2014 - Present
Misericordia University March 2014 - Present
Education
Misericordia University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Marketing