Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Frontier Communications 2015 - Present
Skills
Proficient in excel and..., Analysis, Finance, Access, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Time Management, Financial Analysis, Team Leadership, Leadership
Education
Florida Atlantic University 2011 — 2013
Bachelor of Business Administration (BBA), Finance, General
Frontier Communications October 2004 - December 2012
Skills
GIS
Education
Everett Community College 2014 — 2014
Certificate - Geographic Information Systems, GIS, 3.94
ITT Technical Institute-Indianapolis 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice, 3.89
ITT Technical Institute-Everett 2008 — 2011
Associate's degree, Criminal Justice, 3.89
ATCO Communication Services February 2015 - Present
Frontier Communications January 2004 - Present
Verizon September 1999 - January 2004
Skills
Ethernet, Network Design, VoIP, IP, DWDM, MPLS, DSL, SDH, Metro Ethernet, Managed Services, T1, Telephony, Wireless, Fiber Optics, Broadband, Telecommunications
Education
University of Washington Bothell 1995 — 1996
Bachelor's Degree, Bachelor of Arts; Science, Technology & Environment
Edmonds Community College 1993 — 1995
Associate's Degree, Emphasis in Engineering
University of Montana March 2015 - Present
Frontier Communications June 2015 - August 2015
Target August 2012 - January 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Time Management, Research, Teamwork, Public Speaking, English, Windows, Project Management, Process Improvement, Problem Solving
Education
University of Montana 2015 — 2018
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Everett Community College 2012 — 2014
Associate of Arts and Sciences (AAS)
Westcon August 2014 - Present
Westcon June 2011 - August 2014
Intone Networks Inc February 2009 - August 2014
Frontier Communications July 2010 - May 2011
Verizon Business September 2009 - June 2010
XChange Software Inc September 2009 - April 2010
Florida International University September 2007 - November 2008
Skills
SSIS, Microsoft SQL Server, Business Intelligence, T-SQL, Web Services, Database Administration, SSRS, C#, XML, Visio, Microsoft Office, SQL*Plus, C, DB2, Oracle, VBScript, .NET, IIS, SDLC, VMware, Red Hat Linux, OLAP, Matlab, Splunk, WebFOCUS, SoapUI, SSAS 2008, DICOM Viewer, Linked Servers, Quest Spotlight, FTP, F-Secure SFTP, Design expert, Minitab, Monte Carlo Simulation, Windows Server 2008, Windows 7, BMC Patrol, C Language, 8086 Assembly Language, Analysis Services, Windows Server, Amazon Web Services..., Windows Azure
Education
Florida International University 2007 — 2008
Master of Science
Kakatiya Institute of Technology and Science, Kakatiya University 2003 — 2007
Bachelor of Technology
Warangal Public School 1989 — 2001
Secondary School, High School
Frontier Communications April 2012 - December 2012
Michaels Arts and Crafts 2009 - 2010
Catholic Community Services NSW/ACT October 2008 - March 2009
Dave's Custom Plumbing October 2007 - July 2008
Aloette Cosmetics 2007 - 2008
Specialty Medical Billing November 2005 - October 2007
Skills
Retail, Customer Service, Data Entry, Time Management, Microsoft Office, Microsoft Word, Inventory Management, Cashiering, Microsoft Excel, Teamwork, PowerPoint, Critical Thinking, Event Planning, Outlook, Leadership, Public Speaking, Social Networking, Social Media, Team Leadership, Retail Sales, Cash Register
Education
Everett Community College
Gemological Institute of America
Colored Stones
Intermedia April 2014 - Present
Frontier Communications April 2010 - January 2011
Microsoft August 2008 - November 2008
Borders Books Inc February 2005 - August 2005
Toys R us May 2004 - February 2005
Skills
Sales, Customer Satisfaction, Art History, Ten Key, Internet Explorer, Outlook, Microsoft Office
Education
Associates degree Everett Community College 2011 — 2013
Everett Community College 2011 — 2013
Diploma, Liberal Arts and Sciences/Liberal Studies
Frontier Communications June 1999 - Present
Skills
Networking, Telecommunications, Management, Network Administration, Troubleshooting, Project Management, Wireless, IP, VoIP, Windows
Education
Rochester Institute of Technology 1998 — 2001
Bachelor of Science (BS), Telecommunications Engineering, 3.1
Erie Community College 1993 — 1997
AAS, Electrical Engineering Technologies/Technicians, 3.0
Independent Consultant - Biotechnology April 2015 - Present
Kate Spade & Company November 2013 - Present
Self-employed June 2005 - Present
The Geneva Foundation April 2014 - April 2015
Frontier Communications March 2010 - October 2010
Charles River Laboratories March 2005 - November 2009
The Essential Group September 1994 - March 2005
PC3 1994 - 2001
Skills
Research, Microsoft Office, Data Analysis, Teaching, Microsoft Excel, Public Speaking, Project Management, Editing, PowerPoint, Microsoft Word, Customer Service, Nonprofits, Budgets, Program Management, Training, Clinical Research, Clinical Trials, Management, Pharmaceutical Industry
Education
Burlington County College
Edmonds Community College
Cleveland Clinic Abu Dhabi May 2013 - August 2015
Children's Healthcare of Atlanta March 2012 - December 2012
Booz & Company September 2008 - November 2011
Cisco Systems, Inc May 2007 - September 2008
Amdocs April 2006 - May 2007
University of Rochester Medical Center/Strong Health September 2003 - August 2005
Frontier Communications December 2000 - August 2003
Skills
CRM, Management Consulting, Leadership, Strategy, Project Management, Business Development, Business Process..., Healthcare Consulting, Business Strategy, Management, Call Centers, Workforce Management, Program Management, Business Analysis, Analysis, Consulting, Healthcare, Call Center Development, Team Leadership, Health Insurance, Healthcare Information..., Contact Center Design, Training, Customer Experience..., Strategic Consulting, Performance Improvement, Healthcare Management, Change Management, Business Transformation, Cross-functional Team..., Healthcare IT, IVR, Customer Insight, CRM software, Project Execution, Contact Center..., Contact Center..., Contact Center Strategy, Epic Systems, Cisco UCS, Vocera
Education
Emory University - Goizueta Business School 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management
Rochester Institute of Technology
Bachelor of Science - Highest Honors, Business Management / Health Systems Administration
Frontier Communications December 2014 - Present
Frontier Communications February 2013 - December 2014
Frontier Communications May 2012 - February 2013
Verizon 2006 - May 2012
Skills
Telephony, Telecommunications, LAN-WAN, Ethernet, VoIP, IP, WAN, TCP/IP, Fiber Optics, Computer Network..., Network Engineering, Data Center, Cisco Technologies, Wireless, Troubleshooting, Vendor Management, Process Improvement, MPLS, SharePoint, Telecommunications..., Microsoft SQL Server, Windows, Program Management, Web Services, Solution Architecture, Network Architecture, API Development, C#, ASP.NET MVC, Acquisition Integration, Data Transformation, SQL, DB2, Fiber Optic Networks, DSLAM, Juniper, Windows Server, Project Management, Web Applications, Object Oriented Design, Service Oriented..., RESTful WebServices, SOAP Web Services, Program Development, Operational Excellence, System Administration
Education
Western Washington University 2004 — 2006
Bachelor of Arts (BA), Management Information Systems, General
Everett Community College 2002 — 2004
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Mike Sierra Aviation LLC d.b.a. Gulfcrews.com February 2006 - Present
Frontier Communications October 2009 - Present
CAE August 2004 - February 2013
Verizon September 1997 - July 2009
US Air Force January 1993 - August 1997
Skills
ATP, FAA Licensed Pilot, Commercial Aviation, General Aviation, Gulfstream, International Flight..., Air Force, Staff Supervision, Operations Management, Project Management, Computer Network..., Wireless Networking, Network Architecture, Network Traffic Analysis, Transportation, Aircraft, Process Improvement, Aviation, Telecommunications, Program Management, Troubleshooting, Airports, Aircraft Maintenance, Software Documentation, Cisco Technologies, Vendor Management
Education
Embry-Riddle Aeronautical University 2005 — 2006
Bachelor of Science, - Professional Aeronautics/Management
University of Maryland Ramstein Germany 1995 — 1997
Ligonier Valley Senior High School 1988 — 1992
Frontier Communications April 2011 - Present
Verizon - Frontier December 2010 - March 2011
Verizon-Frontier March 2004 - November 2010
Verizon - GTE September 1998 - March 2004
GTE April 1998 - September 1998
Skills
Telecommunications, Wireless, Call Centers, MPLS, Telephony, VoIP, DSL, T1, Process Improvement, Ethernet, Management, Analysis, Leadership, IP, Customer Satisfaction, Fiber Optics, Team Leadership, Vendor Management, Broadband, Business Process, Troubleshooting
Education
Indiana Institute of Technology
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Indiana Tech
Associates, Business Management
Excelsior College
Frontier Communications Return AgentEnterprise Rent-A-Car2010 - 2012
Education
The University of Charleston 2014 — 2015
Master's degree, Strategic leadership
Fairmont State University 1989 — 1994
Bachelor's degree, Behavioral Sciences
Northwest Administrators, Inc June 2015 - Present
Prince of Peace Lutheran Church August 2014 - Present
Frontier Communications April 2014 - May 2015
Frontier Communications October 2011 - April 2014
Frontier Communications April 2010 - October 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Data Analysis, Bookkeeping, Payroll, Team Building, Financial Reporting, Budget Preparation, Highly detail oriented, Payroll Taxes, Annual Reports, VoIP
Education
Washington State University 2012 — 2014
Bachelor of Arts (BA), Business Administration
Edmonds Community College 2010 — 2012
Associate of Arts (AA), Business/Commerce, General
Frontier Communications September 2015 - Present
Frontier Communications May 2014 - Present
Lillian August Designs, Inc May 2013 - August 2013
J.Crew May 2012 - September 2012
Specialty Catalog Corp June 2009 - December 2011
Skills
Apparel, Retail, Merchandising, Marketing, Customer Service, Furniture, Styling, Visual Merchandising, PowerPoint, Fashion Design, Microsoft Office, Microsoft Word, Interior Design, Time Management, Sales
Education
Fairfield University 2010 — 2014
Bachelor of Arts, Art History, Marketing
Fairfield University
Frontier Communications October 2012 - Present
Comcast Cable 2008 - 2012
WDS Global 2008 - 2008
Starving Students 2006 - 2007
Skills
Customer Satisfaction, Team Building, Microsoft Office, Customer Service, Operations Management, VoIP, Customer Retention, Sales
Education
Everett Community College 2008 — 2009
PwC July 2014 - Present
PwC August 2011 - June 2014
Oce June 2011 - August 2011
Fairfield University September 2010 - May 2011
Frontier Communications May 2010 - May 2011
Fairfield University 2007 - 2011
Skills
Spanish, Latin American Studies, Travel, Accounting, Auditing, Documentation, Excel, PowerPoint, Word, Microsoft Office, Team Building, Customer Service, Financial Reporting, Teamwork, Internal Audit, Outlook, Microsoft Excel, Microsoft Word, External Audit, Financial Accounting, US GAAP, Financial Analysis
Education
Fairfield University 2007 — 2011
Bachelor of Science, Accounting
Universidad Centroamericana, Managua 2009 — 2009
Spanish, Latin American Caribbean Studies
The Ursuline School 2003 — 2007
Frontier Communications July 2014 - Present
hardees January 2010 - July 2014
Education
Florida Technical College 2010 — 2012
Frontier Communications April 2015 - Present
Park Hyatt Toronto June 2012 - June 2013
Hyatt Key West Resort and Spa September 2009 - June 2012
Hyatt Regency Jacksonville Riverfront June 2007 - September 2009
Skills
Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Preventive Maintenance, Facilities Management, HVAC, Budgets
Education
Ferris State University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Facilities Planning and Management
Frontier Communications May 2010 - Present
Skills
Public Speaking, New Business Development, Direct Marketing, Marketing Strategy, Digital Media, Event Planning, Competitive Analysis, Strategic Planning, Sales Operations, Sales, CRM, Social Media Marketing, Salesforce.com, Sales Presentations, Marketing Communications, Digital Marketing, Solution Selling, Public Relations, Negotiation, SEM, Team Building, Online Advertising, Account Management, Customer Service, Sales Management, Selling, Business Development, Team Leadership, Social Networking, Strategic Partnerships, Integrated Marketing, Training, Marketing, Advertising, Customer Retention, Sales Process, Selling Skills, Social Media, Lead Generation, Budgets, Product Marketing, B2B, Marketing Management, Management, Cold Calling, Email Marketing, Direct Sales, Media Planning, SEO, Project Management
Education
FBI Citizens Academy 2011 — 2011
The Aji Network- Business Professionals Course 2005 — 2007
Certified Business Professional
Rotary Leadership Institute 2004 — 2007
Fairmont State University
Bachelor of Science
John Marshall High School
Synergy Global Solutions June 2013 - Present
United States Navy June 2001 - Present
Frontier Communications June 2012 - June 2013
Lenel Systems International April 2012 - June 2012
Frontier Communications October 2009 - December 2010
Nukote International April 2008 - April 2009
Marsh August 2005 - April 2008
Empire Beef Company June 2001 - August 2005
United States Navy July 1990 - June 2001
Skills
Troubleshooting, Technical Support, Networking, Software Documentation, Help Desk Support, Microsoft Exchange, Software Installation, Windows, Hardware, IT Service Management, Leadership, Management, Information Technology, Active Directory, Customer Service, Wireless, CompTIA Security+, Security
Education
Finger Lakes Community College 2001 — 2005
AAS, Networking and Computer User Support
Canandaigua Senior Academy 1986 — 1990
NYS Regents Diploma
Mediacom Communications November 2011 - Present
Lightower Fiber Networks September 2008 - November 2011
Frontier Communications February 2001 - September 2008
Skills
Cisco CCNP Certified, Cisco CCNA Security, MPLS, BGP, Routing, OSPF, Juniper, Switches, Cisco Technologies, Frame Relay, ATM networks, DWDM, Cisco IOS, DSL, Wireless, RIP, T1, Ethernet, SIP, VoIP, Telecommunications, IP, Network Design, Unified Communications, Co-location, SIP Trunking, Telephony, Metro Ethernet, Data Center, VPN, ISDN, Load Balancing, Troubleshooting, Computer Network..., Switching, Fiber Optics, WAN, Optical Fiber, LAN-WAN, Network Engineering, DS3, Routers, Broadband, Network Architecture, Juniper Technologies, Data Caching
Education
Cisco
CCNP, Firewall
Keller Graduate School of Management of DeVry University 2010 — 2016
Master's Degree, Communications and Network Management
Cisco 2001 — 2003
CCNP, Routing and Switching
Cisco 2011 — 2012
CCNA, Security
Excelsior College 2000 — 2001
BA, Sociology
Frontier Communications October 2014 - Present
York Dental December 2012 - October 2014
Verizon Wireless November 2008 - July 2011
Verizon Wireless April 2004 - October 2008
Verizon Wireless April 2001 - April 2004
Skills
Sales Operations, Sales Management, Solution Selling, Sales, Cold Calling, Sales Process, Team Leadership, Workforce Management, Long Distance, Team Building, Brand Loyalty, Cellular Communications, Retail, Managed Services, Inventory Management, Cross-functional Team..., Customer Service, Customer Satisfaction, Customer Retention, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Office Administration, Training, Software Documentation, Leadership, Access, Marketing, New Business Development, Marketing Strategy, Call Centers
Education
Fisher College 1988 — 1990
Business Administration
Career High School 1984 — 1988
High School Diploma
Enterprise Holdings InnkeeperInn & Spa at Intercourse VillageDecember 2013 - Present
Frontier Communications October 2014 - May 2015
Elizabethtown College May 2014 - November 2014
The Lighthouse May 2014 - August 2014
Morgan Stanley May 2013 - July 2013
Plain & Fancy Farm Restaurant March 2011 - July 2013
Skills
Social Media..., Determination to Succeed, Leadership, Microsoft Office, Organization, Teamwork, Customer Service, Data Entry, Event Planning, Time Management, Facebook
Education
Elizabethtown College 2011 — 2015
Bachelor of Science (B.S.), Business Administration
James Cook University 2013 — 2013
Pequea Valley High School 2007 — 2011
High School Diploma
Accenture September 2013 - Present
Accenture July 2011 - August 2013
Frontier Communications May 2010 - August 2010
Northwestern Mutual June 2009 - August 2009
Skills
Business Analysis, Financial Modeling, Forecasting, Leadership, Management, Management Consulting, Project Planning, Recruiting, Social Media, Team Leadership
Education
Fordham University 2007 — 2011
B.S., Finance
Level 3 Communications September 2013 - Present
Level 3 Communications October 2011 - August 2013
Global Crossing 2000 - 2011
Frontier Communications 1995 - 1999
Allnet Communications 1987 - 1994
Skills
IT Management, Software Project..., Resource Management, Telecommunications, Software Development, Integration, Agile Methodologies, SDLC, Business Analysis, Management, Scrum, Web Services, VoIP, Product Development, Data Center, Process Improvement
Education
Ferris State University
Bachelor of Applied Science (B.A.Sc.), Associate of Applied Science, C.I.S. and Accounting
Castleton Commodities International May 2014 - Present
Sikorsky Aircraft January 2012 - May 2014
Sikorsky Aircraft March 2010 - January 2012
Pratt & Whitney June 2008 - March 2010
Pratt & Whitney January 2008 - June 2008
Frontier Communications June 2007 - August 2007
Skills
Process Improvement, SAP FICO, SAP, Microsoft SQL Server, Microsoft Excel, MS Project, Access, Microsoft Office, Project Management, Project Planning, Continuous Improvement, Hyperion HFM, Hyperion Reports, SQL Server Management..., SSRS, SQL, Visio, Program Management, SDLC
Education
Fairfield University 2010 — 2012
Masters of Business Administration, Information Systems and Operations Management
Rensselaer Polytechnic Institute at Hartford 2009 — 2010
Masters of Science, Management and Technology
University of Hartford 2004 — 2008
Bachelor of Science, Management Information Systems
high school
Orange/France Telecom October 2004 - Present
NTT/Verio May 2003 - September 2004
Cogent Communications September 2001 - April 2003
RSL/Westinghouse Communications March 1998 - August 2001
LCI International/Qwest November 1996 - March 1998
Frontier Communications July 1995 - October 1996
Sprint Corporation January 1993 - June 1995
Cable and Wireless February 1992 - January 1993
Allnet Communications January 1989 - January 1992
CBS Boston 1985 - 1986
Skills
Co-location, Managed Services, Telecommunications, Solution Selling, VoIP, MPLS, IP, Dark Fiber, Direct Sales, Account Management, Internet Services, Ethernet, Channel, Strategic Partnerships, IP Transit, Salesforce.com, Metro Ethernet, Sales Management, Data Center, Cloud Computing, Published Author, Wireless, Selling, Sales Operations, Unified Communications, Management, Broadband
Education
Emerson College 1984 — 1988
Bach of Science, Mass Communications
Emerson College 1984 — 1988
BACHELOR OF SCIENCE, MASS COMMUNICATIONS
Frontier Communications April 2015 - Present
Globalinx June 2014 - March 2015
Level 3 (previously Global Crossing) 2009 - 2013
Global Crossing 2005 - 2008
Sprint 2000 - 2002
Nortel 1992 - 1999
Skills
Product Management, Telecommunications, Managed Services, Unified Communications, Product Marketing, Go-to-market Strategy, Product Launch, Program Management, Product Development, Business Development, Competitive Analysis, Marketing Management, Channel, Strategy, Networking, Segmentation, Ethernet, Start-ups, Sales, VoIP
Education
Rochester Institute of Technology
Master of Business Administration (MBA)
Farmingdale State University of New York
Associate of Arts and Sciences (AAS)
Frontier Communications June 2011 - Present
RPM January 2010 - October 2010
AT&T November 1990 - May 2008
ATT November 1990 - May 2008
Education
Edmonds Community College
Everett Community College
Certificate of Completion, Medical Administration
Everett Community College
Certificate of Completion, Medical Terminology
Frontier Communications September 2009 - Present
Adam Communications December 1993 - September 2009
Adam Communications November 1989 - December 1993
Arctan Graphic Arts October 1983 - November 1989
Copco Publishers September 1981 - September 1982
Skills
Marketing Communications, Website Development, Direct Marketing, Product Marketing, Product Management, Advertising, SEM, Marketing Strategy, Marketing, Sales Management, Creative Direction, Sales, Strategy, CRM, Product Development
Education
Graphic Careers 1982 — 1983
Certificate, Graphic Design
Finger Lakes Community College
Frontier Communications March 2014 - Present
SEFNCO Communications January 2013 - August 2013
Communications Services Incorporated December 2011 - December 2012
Cerium Networks February 2011 - August 2011
Chrysalis Clinic November 2009 - February 2011
Verizon Enterprise Solutions Group January 2008 - October 2009
Verizon Enterprise Solutions Group November 2005 - December 2007
Verizon Enterprise Solutions Group January 2005 - November 2005
Verizon Enterprise Solutions Group January 1999 - December 2004
Executone January 1992 - December 1999
Skills
Telecommunications, SOW, Troubleshooting, VoIP, Process Improvement, Customer Relations, Switches, Microsoft Office, Customer Service, Problem Solving, ITIL, PBX, T1, PMP, Unified Communications, Administration, Operations Management, Team Building, Cabling, Change Management, Planning, SIP, Word, Team Leadership, Deployment, Documentation, IP, System Deployment, MS Project, Visio, Cisco Technologies, LAN-WAN, Program Management, Project Management, Software Documentation, System Administration, Project Planning, Integration, WAN, Software Installation, Microsoft Word, Call Centers, Avaya, Wireless, Servers, Networking, Telephony, Management
Education
Everett Community College 2010 — 2011
Certified Project Management and Six Sigma, Six Sigma Greenbelt/Lean
Art of Service/Exin 2010 — 2010
Certification, ITIL v3
Everett Community College 2009 — 2010
Certification, Project Management
CompTIA 2007 — 2009
Certifications, Networking & IT Project Management
Nortel 2001 — 2009
Certifications, Telephony & Data
Edmonds Community College 2005 — 2007
TrainIng, Data Networking
Frontier Communications May 2012 - Present
Eastman Kodak May 2004 - February 2011
Eastman Kodak January 2003 - May 2004
Eastman Kodak July 2000 - January 2003
Eastman Kodak March 1999 - July 2000
Danka Office Imaging August 1998 - March 1999
Danka Office Imaging March 1997 - July 1998
General Electric May 1996 - February 1997
General Electric January 1994 - April 1996
Skills
Forecasting, Strategy, Financial Analysis, Strategic Planning, Financial Reporting, Business Development, Product Development, Mergers, Program Management, Six Sigma, Management, Analysis, Leadership, Marketing, Commercialization, Cross-functional Team..., Project Planning, Mergers & Acquisitions, Process Improvement, Finance, SAP
Education
Rochester Institute of Technology 1995 — 1997
M.B.A., Master of Business Administration, International Business
State University of New York at Buffalo - School of Management 1991 — 1993
B.S., Business Administration, Finance
Finger Lakes Community College 1989 — 1991
A.S., Science-Business Administration, Business
Special Care Systems, LLC June 2015 - Present
Midnight Jam Studios January 1999 - Present
Special Care Systems, LLC August 2009 - May 2015
The Filthy McNastys June 2007 - May 2015
Frontier Communications December 2008 - June 2009
IK Systems May 2007 - November 2008
Unisys January 2002 - May 2007
Brite Computers March 2001 - December 2001
Education
Finger Lakes Community College 1994 — 1996
Frontier Communications May 1997 - Present
Skills
Adtran, SONET/DWDM: Fujitsu,..., Gigabit Ethernet, Metro Ethernet, Cisco Networking Devices, Voice Switching: 5ESS &..., DS0 Technologies, Microsoft Office, Tellabs 5500, Alcatel DAC, React 2001 Remote Test..., T-Berd, T1, Telecommunications, Telephony, DS3, OC3, Optical Fiber, Outside Plant, Ethernet, Call Centers, DSL, VoIP, Wireless, Broadband, Troubleshooting, IP, Switches, Fiber Optics
Education
Edmonds Community College
Frank Rally Post, LLC July 2012 - Present
Frontier Communications May 2014 - May 2015
NetPro Resources, Inc. New York, NY January 2004 - July 2012
NetPro Resources, Inc., Portland, OR January 2001 - December 2003
NetPro Resources, Inc., Houston, TX July 1999 - January 2001
R.E.A.P. Recruiting, Inc. October 1998 - July 1999
Robert Half International, Houston, TX January 1996 - October 1998
Kvaerner/John Brown, Houston,TX March 1988 - December 1995
Education
University of Connecticut 2007 — 2010
General Studies
Fordham University
Frontier Communications September 2015 - Present
Trans World Fiber Optics January 2014 - September 2015
Trans World Fiber Optics June 2011 - September 2015
Fiberdyne Labs September 2009 - June 2011
Skills
Network Design, VoIP, Fiber Optics, Wireless, Data Center, Telecommunications
Education
Excelsior College 2014 — 2016
Bachelor's Degree, Information Technology: Cybersecurity Technology
Herkimer County Community College 2012 — 2014
Associate's Degree, Cybersecurity
Frankfort-Schuyler Jr/Sr High School 1999 — 2004
Frontier Communications December 2007 - Present
Spacefitters/Chasm industries February 2001 - November 2007
Communico 1994 - 2007
Aetna Financial Services October 1999 - November 2000
BIC January 1997 - October 1999
Skills
Performance Management, Leadership Development, Organizational..., Public Speaking, Change Management, Strategy, Talent Management, Coaching, Executive Coaching, Strategic Planning, Program Management, Leadership, Organizational Design, Succession Planning, Human Resources, Employee Engagement
Education
Fairfield University 1997 — 1999
Graduate Industrial Psychology
University of Bridgeport
BES Psychology
Frontier Communications September 2014 - Present
US Army August 2008 - Present
Morgan Bros Supply Co Inc June 2014 - August 2014
Performance design April 2014 - May 2014
Kingspan Insulated Panels September 2013 - March 2014
Education
Florida Technical College 2013 — 2015
Associates of science, Website and graphic design
Actelis Networks January 2011 - Present
Frontier Communications June 1999 - January 2011
SAIC March 1997 - April 1999
Skills
Systems Engineering, Ethernet, Wireless, Telecommunications, IP, TCP/IP, Integration, MPLS, Carrier Ethernet, Broadband, SNMP, Routers, VoIP, DSL, Optical Network, Pre-sales, NMS, TAC, Lunix
Education
Embry-Riddle Aeronautical University 1984 — 1989
Bachelor of Science (BS), Aviation Technology
General Assemb.ly January 2014 - Present
Design Thinking Boutique March 2003 - Present
Persado February 2014 - February 2014
Frontier Communications November 2013 - December 2013
Green Dot Corporation April 2013 - November 2013
UCSF December 2012 - July 2013
Department of Veterans Affairs August 2011 - August 2012
Embry-Riddle Aeronautical University August 2009 - August 2011
Agnes Scott College September 2007 - August 2009
Emory University February 2006 - August 2006
Skills
Ergonomics, Human Factors, Research, Psychology, User Experience, Usability Testing, Human Computer..., Writing, Grant Writing, Proposal Writing, Copywriting, Editing, User Interface Design, User Interface, Statistics, Interaction Design, Technical Writing, Research Design, Experimental Design, SPSS, Teaching, Human Factors..., Data Visualization, University Teaching, Heuristic Evaluation, User-centered Design, Usability, Ethnography, Usability Engineering, User Research, Persona, Task Analysis, Wireframes, Information Architecture, Paper Prototyping, Survey Design, Qualitative Research, Cognitive Psychology, User Scenarios, Focus Groups, Data Analysis, Statistical Data..., Product Design, Contextual Inquiry, Analysis, Web Development, Program Management, R, Systems Engineering, Statistical Modeling
Education
Embry-Riddle Aeronautical University 2009 — 2011
Master's of Science, Human Factors and Systems Engineering, 4.0
Emory University Center for Lifelong Learning 2007 — 2008
Professional Certificate, Finance
UCLA 1998 — 2003
B.A., Anthropology, 3.67
Frontier Communications December 2014 - Present
Newforma, Inc. December 2013 - December 2014
Empower Software Solutions August 2010 - November 2013
Ceridian October 2006 - August 2010
PAETEC December 2003 - October 2006
Cable & Wireless September 1990 - November 2003
Skills
Solution Selling, Software Industry, Complex Sales, Team Management, Cloud Computing, Recruiting, Sales Operations, Sales Force Development, Selling Skills, Outsourcing, Personnel Management, Workforce Management, Professional Services, Miller Heiman, SaaS, Enterprise Software, Salesforce.com, Project Management, Management, Sales, Sales Process, Account Management
Education
Florida Institute of Technology
Southern Connecticut State University
Bachelors, Business, Management, Marketing, and Related Support Services
Frontier Communications September 2014 - Present
FIS November 2013 - February 2014
Star Teks January 2013 - September 2013
BayCare Health System June 2010 - February 2012
Integritas Inc 2012 - 2012
Visionary HealthWare June 2009 - June 2010
HealthCare September 2008 - January 2009
Affirmative Technologies Inc March 2005 - December 2008
Manning & Napier Advisors 2000 - 2004
Skills
Troubleshooting, SharePoint, Microsoft SQL Server, SQL, XML, Technical Support, EMR, IIS, EHR, Healthcare Information..., Software Implementation, Visual Studio, HL7, Microsoft Dynamics, Microsoft Exchange, ASP.NET, .NET, Crystal Reports, MS Sharepoint, MS SQL, MS Office Suite, Aims, TMS320, POS, Systems Management..., Systems management 2008, Active Directory..., Windows server 2003
Education
St. Petersburg College 2008 — 2012
BS, Technology Management
Finger Lakes Community College 1995 — 1998
AS, Information Technology
St. Petersburg College
Technology Management, Computer/Information Technology Administration and Management
Century21 January 2010 - Present
Frontier Communications July 2010 - January 2013
Verizon January 1995 - June 2010
Skills
Telecommunications, Fiber Optics, Mobile Devices, Telephony, Project Portfolio..., VoIP, Ethernet, Process Improvement, Call Center, Vendor Management, DSL, Wireless, Optical Fiber, Teamwork, T1, Cross-functional Team..., Call Centers, Program Management, SDH, WAN, Network Engineering, Contract Negotiation, MPLS, Selling, Broadband, Troubleshooting, Computer Network..., Sales
Education
University of Washington 1993 — 1995
Data Communications
Everett Community College 1991 — 1993
Associate, Business administration
Self employed February 2011 - Present
Frontier Communications March 2009 - April 2010
Colonial Bank August 2004 - October 2008
Education
Florida Technical College 2009 — 2010
Diploma, Patient Care Tech
Florida Technical College 2002 — 2004
AS, Medical Administrative Assistant
Florida Technical College 2002 — 2004
AS, Business & Management Emphasis
Frontier Communications November 2014 - Present
Frontier Communications October 2011 - November 2014
Frontier Communications 2010 - October 2011
Verizon 2009 - 2010
Verizon 2007 - 2009
Verizon 2003 - 2006
Verizon 2000 - 2003
GTE 1998 - 2000
Skills
Telecommunications, Call Centers, Sales Operations, Wireless, Direct Sales, VoIP, Vendor Management, Telephony, Cross-functional Team..., Sales, Customer Retention, Training, Broadband, Fiber Optics, Account Management, Ethernet, MPLS, T1, Troubleshooting, Call Center, Solution Selling, Customer Service, Team Leadership, IP, Managed Services, Customer Satisfaction, Strategic Partnerships, Sales Management, Leadership, DSL, Salesforce.com
Education
Washington State University
Edmonds Community College
Lewis Tree Service Inc. October 2012 - Present
FF Thompson Health February 2009 - August 2010
Global Crossing January 1997 - August 2001
Frontier Communications January 1996 - December 1996
Skills
Databases, Data Analysis, Database Design, Database Administration, Database Admin, Web Design, Web Development, Web Applications, Website Development, Web Content, Microsoft Office, Access, Visual Studio, Visual Basic, Adobe Creative Suite, HTML 5, HTML, PHP, phpMyAdmin, Problem Solving, Microsoft Excel, SQL, Customer Oriented, Possess strong..., Business Analysis, User Interface Design, System Administration, System Testing, System Deployment, HRIS, HR Software, Information Technology, Information Systems, System Design, PowerPoint, Recruiting, XHTML, Applicant Tracking..., Cognos, Internet Recruiting, Onboarding, SharePoint, Software Documentation, Process Improvement, Requirements Analysis, Project Management, Integration, Analysis, Business Process, Administration
Education
Finger Lakes Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.4
State University of New York College at Potsdam 1990 — 1994
Bachelor's Degree
Von Maur May 2014 - Present
Arbonne Internat July 2009 - April 2014
Frontier Communications July 2011 - January 2014
ALLERGAN PHARMACEUTICAL/INDEVUS 2004 - 2009
Right Management May 2003 - July 2004
AstraZeneca October 2000 - October 2002
PARKVIEW HOSPITAL October 1998 - October 2000
Skills
Sales Operations, Cardiology, Sales, Leadership, Pharmaceutical Sales, Sales Management, Pharmaceutical Industry, Neurology, Managed Care, Urology
Education
Emerson College
B.S., Elementary Education with an emphasis in Speech Communications; Teaching Certification
Frontier Communications October 2014 - April 2015
Osmose Communications Services February 2013 - March 2014
SBC SNET 1996 - 2002
Skills
Telecommunications, Wireless, Network Design, Ethernet, Fiber Optics, Transmission, VoIP, Telephony, Broadband, Computer Network..., Troubleshooting, Analytical Skills, OSP Engineering, OSP Construction, Employee Training, substitute supervisor, Coaching, VIP Services, Customer Relations, company liason, cad, Dispatching, Switches, Alarm Systems, facility development..., conversion, design training manuals, Optical Fiber, Testing
Education
western connecticut state university 2015 — 2016
communications
post uniniversity 2006 — 2008
certificate, Horse Husbandry/Equine Science and Management, a
Fairfield University 2000 — 2002
certificate, Electrical and Electronics Engineering
Frontier Communications May 2015 - Present
Frontier Communications February 2014 - Present
Frontier Communications June 2012 - February 2014
Frontier Communications January 2012 - May 2012
Frontier Communications May 2010 - November 2011
Skills
AS400 Finance Module, Excel/Word/PowerPoint, M6 Metasolv Solution, Virtual Front Office..., Viryanet Service Portal, Budgets, Training, Analysis, Finance, Invoicing, Accounts Payable, Access, Leadership, Customer Satisfaction, Time Management, Telecommunications, Sales, Customer Service, Forecasting, Management
Education
Florida Institute of Technology
Master of Business Administration (MBA)
SUNY Geneseo
Bachelor's degree, Business Administration
Harris Corporation May 2015 - Present
InfraGard Nations Capital Members Alliance, Inc. August 2011 - Present
Digital Edge Consultants April 2008 - Present
Exelis June 2014 - May 2015
Synergy Global Solutions/ Exelis, Geospatial Systems April 2013 - June 2014
Ciber September 2012 - April 2013
Frontier Communications March 2011 - April 2012
Frontier Communications October 2010 - March 2011
Frontier Communications October 2009 - October 2010
Frontier Communications December 2008 - October 2009
Skills
Information Technology, Security, Leadership, Networking, Management, Project Management, Cross-functional Team..., ITIL, Strategy, IT Management, Vendor Management, Software Documentation, Program Management, Team Leadership, Troubleshooting, Telecommunications, SDLC, Disaster Recovery, Governance, IT Strategy, Computer Security, Executive Management, Project Planning, Customer Service, Business Process..., Problem Solving, SharePoint, Educational Technology, Business Ethics, IT Operations, Technology..., Security Audits, CRM, Software Implementation, Ethics, Senior Executives, Microsoft Technologies, Computer Forensics, Technical Leadership, Software Licensing, Information Security..., Cybercrime, Video Conferencing, Crisis and Incident..., IT Governance, Knowledge Transfer, Transition Management, Employee Management, Counterterrorism, Intergation
Education
Massachusetts College of Liberal Arts 2003 — 2004
Certificate in Administrative Leadership, 30 credit hours past my Masters Degree., Leadership Academy, 3.88
Elmira College 1999 — 2003
Master of Science (MS), Education Technology, 3.81
State University of New York College at Buffalo 1993 — 1996
BS, Technology Education
State University of New York College of Agriculture and Technology at Morrisville 1987 — 1989
AAS, Automotive Technology
WellDyneRx July 2012 - Present
Frontier Communications May 2010 - July 2012
Healthesystems February 2009 - May 2010
Vaco 2007 - 2009
Sage Software 2006 - 2007
PMSI 2004 - 2006
Ricoh 2002 - 2004
Hychem, Inc. 1993 - 2002
Skills
Forecasting, Account Reconciliation, Budgets, Process Improvement, Cash Management, Financial Reporting, Financial Analysis, Strategic Planning, Accounting, Management, General Ledger, Auditing, Leadership, Microsoft Excel, Finance, Sarbanes-Oxley, Vendor Management, Accounts Payable, Analysis, Team Building, Internal Controls, Business Analysis, Sarbanes-Oxley Act, Managerial Finance, SEC filings, GAAP, Accounts Receivable, Business Process..., Business Process, Fixed Assets, Financial Accounting, Access, Cash Flow, Change Management, Payroll, Variance Analysis, Risk Management, Internal Audit
Education
Florida Metropolitan University
MBA, Accounting
Tampa College
BS, Accounting
Frontier Communications August 1998 - Present
Frederick Co Public Schoools June 1995 - August 1998
Walmart August 1992 - May 1995
Skills
Telecommunications, Fusion Splicing, Teaching, Training, Fiber Optic Networks, Leadership, Cable Management, Team Leadership, Racking, Troubleshooting, Power Cables, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Fiber Optics, Copper Cabling, Customer Service
Education
Fairmont State University 1988 — 1995
Bachelor of Arts in Technology Education, Technology Teacher Education/Industrial Arts Teacher Education
Lord Fairfax Community College
CCNA
Volico Hosting (Client) June 2013 - June 2015
tw telecom, inc. April 2010 - March 2013
Level 3 Communications December 2008 - April 2010
AdvanceTec Industries February 2004 - December 2008
Verizon Information Services October 2002 - February 2004
Frontier Communications 1995 - 1998
Skills
Sales Process, Business Development, Training, Strategic Partnerships, Account Management, Marketing Strategy, Sales, Sales Management, Salesforce.com, Sales Operations, Coaching, New Business Development, Direct Sales, Solution Selling, Strategic Planning, VoIP, B2B, Professional Services, Vendor Management, Call Centers, Project Management, Outsourcing, Cloud Computing, Customer Retention, Team Building, Telecommunications, Selling, Management, Strategy, Lead Generation, Managed Services, Marketing, Cross-functional Team..., Leadership, Product Marketing, Product Management, Business Strategy, Analysis, Management Consulting, Sales Presentations, SaaS, Program Management, Business Planning, Cold Calling, CRM, Networking, Competitive Analysis, Team Leadership, Start-ups, Contract Negotiation
Education
Florida Agricultural and Mechanical University 1986 — 1993
BS, History
Gibbs High School 1983 — 1986
College Prep
Constant Contact 2015 - Present
Frontier Communications July 2007 - November 2008
Advanced Business Machines January 2006 - December 2007
Skills
Java, Troubleshooting, Technical Support, CompTIA A+, Team Leadership, Databases, SQL, Operating Systems, C, Linux, Training, CSS, Customer Satisfaction, Cloud Computing, Integration, Testing, Unix
Education
Florida Institute of Technology 2014 — 2017
Bachelor of Science (B.S.), Computer Information Systems
Syracuse University 2014 — 2015
Certification
Colorado Technical University 2013 — 2014
Bachelor of Science (BS), Computer Software Engineering
Frontier Communications August 2015 - Present
Frontier Communications July 2013 - August 2015
Harbor Freight Tools May 2012 - April 2013
County of El Dorado April 2008 - August 2010
Skills
Sales, Customer Service, Communication, Marketing Event Planning, Telecommunications, Social Media, PowerPoint, Microsoft Word, Direct Sales, Teamwork, Employee Training, Salesforce.com, Event Management, Social Media Marketing, Team Building, Microsoft Office, Event Planning
Education
Humboldt State University 2010 — 2012
Bachelor's Degree, Business Administration and Management
Folsom Lake College 2007 — 2010
Associate's Degree, Business Administration and Management, General
Folsom Lake College 2007 — 2010
Associate's Degree, Multi/Interdisciplinary Studies
Cox Communications March 2014 - September 2014
NTT America October 2013 - February 2014
Experian January 2013 - June 2013
Alcatel-Lucent August 2012 - October 2012
Frontier Communications June 2012 - July 2012
Windstream Communications September 2011 - March 2012
Genesis Networks Enterprises, LLC June 2011 - September 2011
Valero April 2011 - June 2011
Latisys July 2010 - April 2011
Rosalind Franklin University of Medicine and Science August 2005 - December 2009
Skills
Cisco CCNA, Cisco Routing &..., Juniper Switches, Network Provisioning, Accedian Devices, Actelis Devices, CCNA, Cisco IOS, Cisco Routers, Security, Switches, Routers, Juniper, Firewalls, Routing, DNS, Network Engineering, BGP, Juniper Technologies
Education
Elmhurst College
Bachelor's of Science, Information Technology
Frontier Communications May 2015 - Present
Novilux Marketing Solutions January 2015 - Present
Mountain Loop ExPress January 2012 - March 2015
New Light Photography & Design February 2012 - January 2015
Granite Falls Chamber of Commerce March 2013 - December 2014
Skills
Photography, Marketing, Graphic Design, Event Planning, Visual Communication, Corporate Branding, Portrait Photography, Commercial Photography, Digital Photograph..., Advertising, Creative Direction, Layout, Logo Design, InDesign, Web Design, Publications, WordPress, Business Cards, Posters, Brochures, Image Editing, Digital Photography, Vector Illustration, Flyers, Branding, Publishing, Catalogs, Corporate Identity
Education
Edmonds Community College 2013 — 2015
Associate of Business Management, Business, Management, Marketing, and Related Support Services
Granite Falls High School 2008 — 2012
Ferguson Cohen LLP September 2011 - February 2014
Frontier Communications February 2011 - April 2011
Fordham University February 2007 - April 2007
John Hopkins University June 2004 - August 2004
Jennison Associates June 2003 - August 2003
Skills
Corporate Law
Education
Fordham University - Graduate School of Business Administration 2005 — 2015
Master of Business Administration (M.B.A.), Management Information Systems, General
Fordham Law School 2006 — 2009
J.D, Law
The Johns Hopkins University 2001 — 2005
B.A., Political Science
Rye High School 1997 — 2001
Diploma
National Express Transit Corporation May 2015 - Present
Transdev North America November 2012 - May 2015
DataSource Solutions June 2010 - June 2011
TAC Worldwide November 2009 - July 2010
Robert Half Technology 2009 - 2010
Frontier Communications January 2009 - April 2009
San Joaquin Regional Transit March 2007 - May 2008
Livermore Amador Valley Transit November 2004 - March 2007
Milestone Technology August 2000 - November 2004
Santa Clara County July 1988 - December 2000
Skills
Project Management, Trapeze scheduling..., cad/avl, iPhone Support, Wireless Networking, Problem Solving, Backup Solutions, Visual C++, Information Technology, Networking, Management, Leadership, Team Building, Operations Management, Customer Service, Windows Server, Logistics, Process Improvement, Strategic Planning, Integration, Program Management, Windows
Education
Sacramento State 2005 — 2009
BS, Computer Information Science 2009
Corinthian college 2000 — 2001
yes, Lan tech/Networking
Evergreen Valley College 1995 — 1998
aa, Administration of justice
Hill Holliday January 2013 - Present
Coffee News September 2012 - January 2013
O'Neill and Associates May 2012 - December 2012
Frontier Communications January 2012 - September 2012
Sharon Country Day Camp June 2005 - August 2011
Skills
Press Releases, Social Media Marketing, Media Relations, PowerPoint, Microsoft Word, Marketing Research, Microsoft Excel, Pinterest, Twitter, Facebook Marketing, LinkedIn, Marketing, Digital Media, Advertising, Leadership, Social Networking
Education
Fairfield University 2008 — 2012
Bachelor of Arts (B.A.), Communication
Walpole High School 2004 — 2008
High School Diploma
Time Warner Cable Business Class June 2015 - Present
Frontier Communications September 2014 - June 2015
US Air Force Reserve June 2013 - June 2015
Au'some Candy February 2013 - August 2014
US Air Force Reserve December 2002 - June 2013
Lockheed Martin May 2011 - May 2012
United States Air Force January 2009 - May 2011
Sumter Home Insulators, Inc April 2007 - October 2008
Time Warner Cable April 2004 - April 2007
Merritt Veterinary Supplies 1996 - 1999
Skills
Military, Sales, Sales Process, Sales Presentations, Customer Retention, Troubleshooting, Electronics, Test Equipment, Quality Assurance, Aerospace, Air Force, Security Clearance, DoD, Avionics, Maintenance & Repair, Systems Engineering, Preventive Maintenance, Radar, Military Experience, Military Operations, Salesforce.com
Education
Embry Riddle Aeronautical University-Worldwide 2009 — 2014
Bachelor's of Science, Technical Management, 3.14
Community College of the Air Force 2003 — 2008
Associate's of Applied Science, Avionic Systems Technology
Sumter High School 1997 — 1998
High School Diploma, Everything
Laurence Manning Academy 1994 — 1997
Level 3 Communications September 1997 - Present
Global Crossing October 1996 - March 2006
Frontier Communications January 1996 - January 1999
OAK HILL COUNTRY CLUB January 1992 - January 1995
BURGMASTER PAINTING, Inc January 1987 - January 1990
Skills
VoIP, Telecommunications, Co-location, Unified Communications, Managed Services, Broadband, SDH, SIP, Provisioning, Management, Cloud Computing, Optical Fiber, Hosted Services, QoS
Education
Finger Lakes Community College 1990 — 1992
Associate of Arts and Sciences (AAS), Communications
SUNY- FINGER LAKES COMMUNITY COLLEGE 1990 — 1992
Associate of Arts and Sciences (AAS), Humanities; Communications and Broadcasting
CARDINAL MOONEY HIGH SCHOOL 1985 — 1989
Boeing October 2014 - Present
Boeing March 2014 - Present
Boeing March 2014 - Present
Boeing August 2012 - June 2013
Frontier Communications August 2008 - June 2011
Verizon August 2008 - July 2010
Verizon July 2001 - August 2008
GTE October 1999 - July 2001
Boeing April 1996 - August 1999
US Navy August 1989 - August 1995
Skills
Technical Support, Telecommunications, Call Centers, Security, Software Installation, Microsoft Office 2007, Customer Service, Outlook, Teamwork, Technology Management, Optical Fiber, Fiber Optics, Networking, Electricians, Logistics, Management, Troubleshooting, Security Clearance, Technical Management, Customer Relations, Cross-functional Team..., P&L Analysis, Microsoft Excel, Project Planning
Education
Everett Community College 2013 — 2015
Associate's degree, Business Managment, 3.70 GPA
CenturyLink 2014 - June 2015
Frontier Communications 2010 - 2014
Comcast Media Center 2008 - 2009
New Frontier Media 2006 - 2008
DG FastChannel 2004 - 2005
AGT Broadcast Services 1998 - 2004
Initiative Media Worldwide, Spotlink Division 1995 - 1997
Peterson Sound Studio 1991 - 1994
Skills
Content Management, VOD, Broadcast, Production, IPTV, Television, Video, Post Production, Telecommunications, Streaming Media, Broadcast Operations, Operations Management, Digital Video, Digital Media, Broadcast Television, Video Production, Management, Advertising
Education
Ohio University 1991 — 1994
MFA, Film Production, 3.8
State University of New York College at Fredonia 1985 — 1988
BS, Sound Recording Technology, 3.4
Indiana-Purdue University 2011 — 2011
Certificate, Project Management
Fairfield University 1989 — 1990
One-Year Certificate, Video Production
FUJIFILM Holdings America Corporation September 2015 - Present
Connolly iHealth Technologies, LLC May 2015 - September 2015
Sikorsky Aircraft December 2014 - March 2015
Consultant 2004 - 2015
Frontier Communications November 2012 - November 2014
Senior Contract Recruiter December 2013 - March 2014
TransRe March 2012 - December 2012
Healthfirst November 2011 - March 2012
Initiative September 2010 - April 2011
ZenithOptimedia July 2010 - September 2010
Skills
Employee Relations, Compliance, Applicant Tracking..., HRIS, MS Office Suite, Mac OS, Benefits, Salary Benchmarking, Recruiting, Employee Benefits, Strategic Planning, Vendor Management, Talent Acquisition, Temporary Placement, Project Management, Benchmarking, Human Resources, Microsoft Office, Sales, Screening Resumes, Mergers & Acquisitions, Executive Search, Project Planning, Training, College Recruiting, Sourcing, Employee Engagement, Strategic Sourcing, Technical Recruiting, Talent Management, Start-ups, Hiring, Program Management, Management, Networking, Onboarding, Internet Recruiting, Interviews, Screening, Consulting, Leadership, Cold Calling, Process Improvement, Performance Management, Contract Recruitment, IT Recruitment, Search
Education
Fairfield University
Joseph Wheeler High School
Frontier Communications June 1985 - Present
3 D Publishing May 1998 - May 2009
3 D Automotive Services 1998 - 2009
Skills
Project Management, Press Release Creation, Entrepreneurship, Marketing, Marketing Communications, Strategy, Integrated Marketing, Strategic Planning, Program Management, Management, Team Building, Telecommunications, Social Media Marketing, Team Leadership, Marketing Strategy, Social Media, Leadership, Press Releases, Account Management, Event Management, Business Development, DSL, Salesforce.com, Business Strategy, New Business Development, Social Networking, Sales Management, SEO, Coaching, Customer Service, CRM, Online Marketing, Contract Negotiation, Budgets, Training, Sales, Product Marketing, Customer Satisfaction, Customer Retention, Business Planning, Project Planning, T1, Networking, Team Management, Change Management, Competitive Analysis, Email Marketing, Cross-functional Team..., Process Improvement, Advertising
Education
University of San Francisco 2011 — 2012
Master Certificate, Integrated Online Strategies
Everett Community College 2010 — 2011
Certificate, Project Management
Shoreline Community College 1977 — 1980
Marketing
BlackWater Strategic Advisors August 2014 - Present
SJI June 2007 - April 2014
SUPERVALU August 2004 - September 2006
Brown-Forman 2000 - 2004
Frontier Communications 1994 - 2000
Skills
Mergers & Acquisitions, Due Diligence, Strategic Planning, Forecasting, Competitive Analysis, Strategy, Finance, Financial Analysis, Valuation, Business Strategy, Management Consulting, Analysis, Mergers, Business Planning, New Business Development, Budgets, Divestitures, Investments, Financial Modeling, Corporate Finance, Executive Management, Leadership, Corporate Development, Energy, Project Planning, Strategic Financial..., Managerial Finance, Portfolio Management, Management, Negotiation, Budgeting, Board Relations, Deal Execution, Team Building, Risk Management, Process Improvement, Investor Relations, Business Analysis, Business Process..., Change Management, Start-ups, Market Research, Analytics, Contract Negotiation, Business Development, Asset Management, Performance Management, Consulting, Cross-functional Team..., Enterprise Software
Education
EMLYON Business School
International Business/Trade/Commerce
Harvard Law School
Program on Negotiation: Negotiating Complex Business Transactions
The University of Connecticut School of Business
MBA, Finance, General
Western Connecticut State University
BBA, Finance
Wharton School of Business
Wharton EDP
Frontier Communications 2008 - Present
Resources Global Professionals 2007 - 2008
Warner Music 2006 - 2007
Viacom 2003 - 2006
E-Sync Networks 1999 - 2002
Appleton & Lange 1997 - 1999
Thomson Healthcare 1995 - 1997
PricewaterhouseCoopers (formerly Price Waterhouse) 1990 - 1995
Ernst & Young 1988 - 1990
Spear, Safer & Co. 1986 - 1988
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Risk Management, Process Improvement, Financial Reporting, Enterprise Risk..., Sarbanes-Oxley, Mergers, Strategy, Budgets, Management, Mergers & Acquisitions, Finance, Governance, Strategic Planning, Telecommunications, Executive Management, Leadership, Auditing, Financial Analysis, Management Consulting, Business Process...
Education
Florida International University - College of Business Administration 1987 — 1990
MS
University of Florida - Warrington College of Business Administration 1982 — 1986
BS
WWE January 2015 - Present
WWE October 2013 - January 2015
Bridgewater Associates July 2013 - October 2013
PwC July 2012 - May 2013
PwC January 2012 - March 2012
Frontier Communications September 2010 - December 2010
Frontier Communications May 2010 - August 2010
Mezzapelle & Associates January 2010 - May 2010
Mason Medical Products May 2009 - August 2009
Skills
Microsoft Excel, Human Resources, Internal Controls, Recruiting
Education
Fairfield University 2011 — 2012
MS, Accounting
Fairfield University 2008 — 2011
BS, Accounting & Information Systems
Orange Lake Resort October 2011 - Present
Frontier Communications May 2010 - October 2011
Starwood Vacation Ownership June 2008 - May 2010
Eventus Technology Group for Starwood Vacation Ownership April 2007 - May 2008
Sarcom 2008 - 2008
Montverde Academy November 2004 - April 2007
Lake County School District June 2004 - September 2004
Best Value Inn & Suites Maingate May 2004 - June 2004
Southland Corporation January 2004 - May 2004
Eckerd Drugs January 2003 - October 2003
Skills
Network Administration, Technical Support, Wireless Networking, Databases, Active Directory, Windows 7, System Deployment, VPN, Laptops, Servers, Help Desk Support, TCP/IP, Computer Hardware, Virtualization, Software Installation, Hardware, Windows Server, Norton Ghost, IT Operations, Switches, Windows, DHCP, Group Policy
Education
Harrisburg Area Community College 1988 — 1990
Computer Applications Micro Computer
Florida Institute of Technology 1968 — 1970
Flight Technology
Carter's/OshKosh January 2013 - April 2013
Private Hedge Fund April 2011 - April 2012
UBS AG February 2001 - March 2011
Alcoa Howmet September 1999 - December 2000
Frontier Communications June 1998 - December 1999
Cadbury plc. June 1989 - May 1998
Skills
Event Planning, Organization, Executive..., Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Lotus Notes, Travel Planning, International..., Corporate Events, Matching, Spreadsheets, Personal Administration, Investor Relations, Corporate Communications, Banking, Financial Services, Internal Communications, Public Relations, Management, Marketing Communications, Press Releases, Leadership, Administrative..., Media Relations, Crisis Communications, Office Management, Investment Banking, Equities, Capital Markets, Fixed Income, Financial Modeling, Sales, Investments, Communications Planning, Strategy, Strategic Communications, Economics, Analysis, Risk Management
Education
Fairfield Continuing Education 2013 — 2013
Certificate, Excell 2010
Fairfield University 1999 — 2000
Business classes, Excel, Powerpoint
Woods Business Academy
Business, Business / Office Management
Frontier Communications August 2013 - Present
Frontier Communications June 2010 - Present
Freelance Actor, Singer, Voiceover Talent 1985 - Present
Best Buy March 2010 - October 2011
BRC Acoustics & Technology Consulting May 2006 - February 2010
ADIC October 2000 - November 2005
Tricon Global Restaurants February 2000 - August 2000
Vincent A. Goymerac, DDS March 1997 - February 2000
Comcast 1997 - 2000
CRISTA Broadcasting 1989 - 1995
Skills
Troubleshooting, Analysis, Juggling, Video, Composition, Editing, Customer Service, Call Centers, Singing, Voice Over, Project Planning, Theatre, Management, Broadcast, Software Documentation, Networking, Acting, Event Planning
Education
Lutheran Brethren Bible College 1990 — 1991
Certificate of Biblical Studies, Biblical Studies, Ministry, Self-Enrichment
National Broadcasting School 1988 — 1989
Diploma of Radio and Television Announcing, Broadcasting, Communications
Edmonds Community College 1985 — 1988
None, Music
Lynnwood High School 1981 — 1985
HS Diploma, Music, Theater
Affinion Group October 2013 - Present
Affinion Group March 2011 - September 2013
Frontier Communications May 2010 - May 2011
Active Endpoints June 2009 - May 2010
Product Ventures Marketing Firm September 2009 - January 2010
Merrill Lynch June 2009 - August 2009
Skills
Advertising, Market Research, Marketing Research, Marketing, Public Relations, Customer Service, Web Analytics, Competitive Analysis, Strategy, Digital Marketing
Education
Fairfield University 2006 — 2010
Bachelor of Science, Marketing
Florence University of the Arts 2008 — 2008
Marketing, Marketing
Frontier Communications February 2015 - Present
AT&T June 2013 - August 2013
Mortensens February 2009 - January 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Time Management
Education
Emmanuel College 2012 — 2015
Bachelor’s Degree, Communication and Media Studies
Rocky Hill Highschool 2006 — 2010
Sprint Nextel June 2011 - Present
AT&T January 2005 - June 2011
MCI February 2004 - June 2004
Primus Telecommunications June 2001 - August 2002
Winstar Communications June 2000 - May 2001
Qwest Communications November 1998 - May 2000
Frontier Communications September 1995 - October 1998
Skills
Telecommunications, Sales Operations, Sales, Managed Services, Wireless, Account Management, Strategic Planning, Solution Selling, Unified Communications, Direct Sales, Customer Retention, Salesforce.com, New Business Development, Strategic Partnerships
Education
Rowan University 1991 — 1993
Bachelor of Arts (BA), Liberal Arts
Fairleigh Dickinson University 1988 — 1991
Associate's degree
Frontier Communications November 2011 - January 2013
Fosina Marketing Group December 2009 - November 2011
Reader's Digest March 2002 - February 2008
Reader's Digest 2000 - 2002
Reader's Digest 1997 - 2000
Reader's Digest 1992 - 1994
Reader's Digest 1990 - 1992
Bank of New England 1989 - 1990
Connecticut Bank and Trust 1987 - 1989
Chemical Bank 1986 - 1987
Skills
Direct Mail, Customer Acquisition, Database Marketing, Catalogs, Telemarketing, Product Development, Direct Marketing, Email Marketing, Multi-channel Marketing, Integrated Marketing, Omniture, Affiliate Marketing, Digital Marketing, Customer Retention, Product Marketing, Social Media Marketing, Strategy, Marketing, Mobile Devices, Segmentation, Sales, Strategic Partnerships, CRM, Marketing Strategy, SEO, Creative Direction, SEM, New Business Development, Lead Generation, Marketing Management, Management, Social Media, Mobile Marketing
Education
Fordham Gabelli School of Business 1987 — 1993
MBA, Marketing
Pace University - Lubin School of Business 1982 — 1986
BBA, International Management Major, Spanish Minor
Frontier Communications December 2014 - Present
Frontier Communications January 2013 - December 2014
Frontier Communications November 2011 - January 2013
Frontier Communications 2007 - December 2011
Choice One Communications September 2005 - September 2006
Choice One Communications August 2003 - September 2005
Verizon Communications 1983 - 2000
Skills
Business Planning, Project Coordination, Project Management, Telecommunications, Vendor Management, VoIP, Telephony, SDLC, Cross-functional Team..., Process Improvement, Requirements Analysis, Business Analysis, Team Leadership, MS Project, Visio, Project Planning, Software Documentation, IT Management, Software Project..., Leadership, PMP, PMO, Sales Operations, Management, Business Process..., Project Delivery, Disaster Recovery, Program Management, CRM, IT Strategy, Integration, Troubleshooting, Project Portfolio..., Business Process, ITIL
Education
Fordham University 1990 — 1996
B.S., Psychology
Wilson Finley Company April 2013 - Present
Belmil Construction, LLC March 2010 - February 2013
Inuvo, Inc. March 2008 - September 2009
Listwise Realty June 2006 - April 2008
Coldwell Banker 2006 - 2006
Websourced, Inc. 2000 - 2005
American Communications Network June 1998 - October 2000
Frontier Communications September 1989 - June 1998
Skills
Lead Generation, Online Advertising, Account Management, SEM, PPC, Email Marketing, Social Media Marketing, Marketing Strategy, Salesforce.com, Online Marketing, Analytics, New Business Development, Cold Calling, B2B, Strategic Partnerships, Direct Marketing, Digital Marketing, Mobile Marketing, E-commerce, Web Analytics, Interactive Marketing
Education
Rochester Institute of Technology 1991 — 1993
Finger Lakes Community College 1988 — 1989
Mass Media
We-Mo-Co 1986 — 1988
Shrewd Marketing LLC June 2015 - Present
Surefire Social May 2014 - June 2015
WalletHub August 2013 - April 2014
Quoin May 2012 - June 2013
Dirxion, LLC January 2012 - May 2012
ZipLocal January 2011 - January 2012
Innovectra August 2007 - January 2011
CenturyLink April 2004 - June 2007
Frontier Communications September 1998 - April 2004
Verizon 1994 - 1998
Skills
Solutions Marketing, Management Consulting, Sales Management, Business Development, Account Management, Performance Metrics, IT Service Management, Technology, Web 2.0, Product Management, Service Delivery, Strategic Planning, Marketing Communications, SaaS, Mobile Applications, Local Search, Strategic Partnerships, Digital Media, Social Media, Start-ups, Content Delivery, Online Publishing, Small Business, Websites, Digital Video, Web Chat, Online Reputation..., Mobile Internet, Digital Marketing, Marketing Strategy, Mobile Marketing, Web Marketing, Lead Generation, Program Management, Social Media Marketing, Strategy, Management, Product Development, Online Advertising, Analytics, B2B, Online Marketing, Sales, SEO, Telecommunications, Leadership, SEM, Email Marketing, Marketing
Education
Southern Methodist University - Cox School of Business 1981 — 1985
BBA, Business Administration
Florida International University - College of Business 1990 — 1992
MBA, Marketing Management, Entrepreneurship
The University of Dallas 2000 — 2002
Master of Management, Telecommunications, 4.0
Southside HS
Fort Smith, Arkansas
Frontier Communications 2003 - Present
Frontier Telephone 2003 - Present
Frontier Communications January 2003 - Present
Frontier January 2003 - Present
ADT Security January 2001 - January 2002
Global Crossing January 2000 - January 2001
AT&T 1996 - 2001
AT&T January 1998 - January 2000
ACC January 1996 - January 1998
ACC January 1991 - January 1996
Skills
Telecommunications..., Telecommunications Fraud, VOIP FRAUD, Wireless, Customer Satisfaction, Customer Service, Management, Access, Telephony, Security, Training, Analysis, Billing Systems, Telecommunications, Leadership, Networking
Education
Finger Lakes Community College 1985 — 1987
Frontier Communications May 2015 - Present
EarthLink February 2014 - May 2015
Windstream Communications January 2011 - February 2014
PAETEC Communications June 2006 - January 2011
PAETEC Communications June 2000 - June 2006
AT&T December 1999 - June 2000
US Army December 1995 - December 1999
Skills
Telecommunications, VoIP, Wireless, Networking, Ethernet, MPLS, SIP, IP, Team Leadership, Data Center, Managed Services, Telephony, Troubleshooting, Switches, Unified Communications, SIP Trunking, Network Design, T1
Education
University of Maine 1993 — 1995
Bachelors of Science, Mechanical Engineering
Embry-Riddle Aeronautical University 1991 — 1993
Frontier Communications June 2010 - Present
Verizon August 1977 - November 2007
Skills
Coaching, Telephony, Team Leadership, Telecommunications, Troubleshooting, Strategic Planning, Fiber Optics, Cross-functional Team..., Optical Fiber, Entrepreneurship, Marketing, Project Management, Customer Service
Education
Everett Community College 1974 — 1975
Hewlett-Packard March 2000 - Present
Electronic Data Systems January 1998 - March 2000
Frontier Communications 1989 - 1997
Skills
IT Outsourcing, ITIL, IT Strategy, Cloud Computing, Professional Services, IT Management, IT Service Management, Outsourcing, Change Management, Cross-functional Team..., PMO, Service Delivery
Education
Walsh College 1993 — 1996
Master of Science, Management
Ferris State University 1987 — 1989
Bachelor of Science in Business, Computer Information Systems
Stratix Corporation September 2001 - Present
Stratix 2001 - Present
Frontier Communications May 1997 - August 2001
Priority One Sales 1999 - 2001
Education
Florida International University 1980 — 1983
Bachelor of Science, Hospitality Management
The Culinary Institute of America 1978 — 1980
AOS, Culinary Arts
OrderGroove August 2015 - Present
TuneCore June 2010 - July 2015
Ridgefield Operation for Animal Rescue July 2009 - June 2010
Frontier Communications June 2008 - February 2009
Oce Business Services 2009 - 2009
Pitney Bowes October 2000 - November 2007
International Paper May 1994 - September 2000
MCI-Verizon April 1986 - March 1994
Skills
Marketing, Positioning, Public Relations, Social Media, Advertising, Digital Media, Graphic Design, Vendor Management, Product Launch, Social Media Marketing, B2B Marketing, Direct Mail, Demand Generation, Strategic Partnerships, Marketing Communications, Strategy, Product Marketing, Integrated Marketing, Corporate Branding, Newsletters, Product Management, Strategic Planning, Email Marketing, Digital Marketing, Digital Strategy, Business Development, Sales, Start-ups, Direct Marketing, CRM, E-commerce
Education
Fordham University 1971 — 1975
BA, Studio Arts/Art Education
Maria Regina HS
FDG Web January 2012 - Present
Attractive Penguin December 2009 - January 2013
Frontier Communications April 2010 - December 2010
Labor Ready 2007 - 2008
Go Wireless October 2006 - July 2007
Self Employed December 2003 - April 2007
Education
Everett Community College 2010 — 2013
Associate of Arts and Sciences (AAS) Computer Information Systems, Computer and Information Sciences, Networking
Miami Dade College 2004 — 2005
History
'471 Patent (Surgical-Medical) / HCM-INF, LLC. December 2006 - Present
Independent Product/Service Design Engineer January 1991 - Present
Michigan State University August 2001 - December 2004
Time Warner Telecom October 1997 - January 2000
Paul Kagan Associates/Kagan World Media January 1993 - September 1996
Frontier Communications August 1990 - January 1993
Skills
Network Design, Strategic Planning, Financial Management, Telecommunications, Health, Surgery, Hospitals, Medicine, New Business Development, Product Development, Business Development, Research, Managerial Finance, Business Process..., Healthcare, Leadership, Strategy, Management, Cross-functional Team..., Program Management, Business Strategy, Product Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School, MBA Program 1988 — 1990
MBA, Strategy/Finance
Excelsior College
Bachelor's Degree, Economics/Liberal Studies
Independent Tax Preparation January 2015 - Present
Frontier Communications October 2006 - August 2011
Intelsat/PanAmSat through McIntyre September 2005 - October 2006
GE Commercial Finance July 2005 - September 2005
Doutel Software Services, LLC January 2001 - June 2005
CBS Cable 1997 - September 2000
CBS Cable 1994 - 1997
CBS Cable 1988 - 1993
Skills
Forecasting, Analysis, Databases
Education
Liberty Tax Service
Tax Preparation
Fairfield University
BS, Management
Sacred Heart University
MBA
Frontier Communications April 2010 - Present
Unisys Corporation 2007 - 2010
Sutherland Global Services November 2006 - February 2007
Sutherland Global Services May 2000 - May 2006
Flasher Handling Corporation May 1989 - May 1999
Education
Erie Community College
Mechanical EngineeringTechnology
Monroe Community College
Liberal Arts
PRO Unlimited September 2014 - Present
Kforce, Inc. July 2014 - September 2014
Infotree Service Inc. March 2014 - July 2014
Direct Solutions, Inc. December 2013 - February 2014
Frontier Communications February 2011 - October 2013
Jefferson Wells International 2009 - January 2011
Robert Half International April 2010 - June 2010
Public Service Electric and Gas Company April 2007 - January 2009
Freedman Accounting Services 2009 - 2009
Ryan Beck & Co. June 2006 - April 2007
Skills
Tax, Income Tax, Accounting, Human Resources, Auditing, Tax Returns, Sales Tax, Tax Preparation, Financial Statements, Accruals, Property Tax, Fixed Assets
Education
Fairleigh Dickinson University 1975 — 1979
BS, Accounting
American Arbitration Association March 2014 - Present
Arcus Foundation 2010 - 2013
Business Management Resource Group, LLC 2007 - 2010
Adriana Odice, Business Consultant 2003 - 2007
D.W. Van Dyke & Company of Connecticut 2001 - 2003
John H. Venman & Company, CPA 1999 - 2001
FlexiInternational Software 1997 - 1999
Frontier Communications 1989 - 1997
John H. Venman & Company, CPA 1986 - 1989
Skills
Strategic Planning, Budgeting, Team Building, Excel, Microsoft Office, Accounting, Budgets, Microsoft Excel, Finance, Analysis, Financial Analysis, General Ledger, Process Improvement, Account Reconciliation, Accounts Payable, QuickBooks, Financial Reporting, Auditing, Management, Leadership, Internal Controls, Start-ups
Education
Fairfield University 1982 — 1986
BS, Accounting
Notre Dame Catholic High School
Notre Dame Catholic High School
Frontier Communications Technical supportSutherland Global ServicesNovember 2009 - August 2011
Independent March 2009 - February 2010
Entre Computer Services July 2003 - March 2009
Bausch & lomb 2000 - 2003
Kelly Technical Services November 1999 - November 2000
Fingerlakes Community College January 1997 - October 1999
Regional Distributors 1996 - 1997
Skills
System Deployment, Troubleshooting, Technical Support, Networking, Help Desk Support, Windows, Customer Service, VMware, Computer Hardware, Information Technology, Software, XP, Windows Server, Hardware, Servers, Windows XP, Windows 7
Education
Finger Lakes Community College 1995 — 1998
AS, Information Technology
St. Lawrence University 1981 — 1985
Bachelor of Science, Biology
Defense Language Institute 1978 — 1979
Certificate of completion, Mandarin Chinese
Exelon Generation June 2015 - Present
Constellation Energy January 2011 - Present
Excellus BCBS June 2009 - January 2011
Pioneer Credit Recovery June 2006 - January 2009
Paychex 2001 - 2006
Bausch + Lomb 1998 - 2001
Frontier Communications 1993 - 1998
Skills
Disaster Recovery, Information Security..., Risk Management, Process Improvement, Data Security, Vendor Management, Software Documentation, Security Awareness, Computer Security, PCI DSS, HIPAA, Risk Assessment
Education
Finger Lakes Community College 1982 — 1984
Gear MT, LLC March 2004 - Present
Naumann Hobbs Material Handling, INC January 2009 - December 2009
Hajoca Corporation November 2005 - January 2009
Able Distributing March 1999 - January 2009
Frontier Communications January 1997 - December 1998
Professional Service Industries, Inc. (PSI) February 1987 - January 1997
Education
University of Phoenix 2002 — 2004
Masters, Computer Information Systems
Elmhurst College 1984 — 1986
BS, Business, Information Systems
Triton-College 1982 — 1984
Transfer, Business, Information Systems
Vaco July 2011 - Present
Frontier Communications 2010 - 2010
Citi 2009 - 2010
Randstad May 2008 - February 2009
Resources Global Professionals 2008 - 2009
CP Ships 2001 - 2006
Skills
Visio, Software Documentation, Business Process, Internal Controls, MS Project, SharePoint, Budgets, Consolidations, Forecasts, Month End Close, Account Reconciliation, Flow Charts, Sarbanes-Oxley, Cash Flow, Cash Flow Forecasting, Tax Preparation, Corporate Tax, Sales Tax, Team Management, Income Statement, Balance Sheet, Sarbanes-Oxley Act
Education
University of Saint Mary 2011 — 2013
Master of Business Administration (MBA)
Fairleigh Dickinson University 1982 — 1987
Bachelors, Accounting
INC Research May 2014 - Present
Frontier Communications February 2012 - March 2014
Headway Workforce Solutions September 2011 - February 2012
Hostess Brands October 2003 - August 2011
University of Phoenix - Western Washington Campus October 2002 - August 2011
Skills
Labor Relations, Employee Relations, Union, Compensation, Benefits, Benefits Administration, Deferred Compensation, Employee Benefits, FMLA, Grievances, HRIS, Human Resources, New Hire Orientations, Onboarding, Payroll, Recruiting, Succession Planning, Workforce Planning, College Recruiting, HR Policies, Personnel Management
Education
University of Phoenix 1998 — 1999
MA, Organizational Management
Francis Marion University 1990 — 1994
BBA, Management
Frontier Communications October 2012 - Present
The Owlery May 2007 - February 2013
Technisource August 2011 - October 2012
Unisys September 2010 - August 2011
Pinnacle Technical Resources January 2010 - September 2010
Skills
Web Design, Technical Services, Customer Relations, Hardware Installation, Laptops, Remote Desktop, Help Desk Support, Printers, BMC Remedy, Computer Hardware, Computer Repair, Software Installation, Windows 7, Active Directory, Technical Support, Networking, LAN-WAN, VPN, Wireless Networking, Routers, Customer Service
Education
Finger Lakes Community College 2013 — 2015
Associate of Science (A.S.) - Biotechnology & Associate of Art (A.A.) - Liberal Arts & Sciences, Biotechnology, 4.0
Chandler-Gilbert Community College 2000 — 2005
Associate of Science (A.S.), Engineering
Chandler High School 1996 — 1999
Diploma, General
Baptist Health January 2015 - Present
Baptist Health January 2012 - December 2014
Baptist Health February 2009 - December 2014
A+ Children's Therapy June 2007 - January 2009
Fidelity National Financial January 2005 - June 2007
Frontier Communications December 2001 - July 2003
The Stereo Shop October 1999 - September 2001
Lifetime Service Center October 1994 - October 1999
Skills
Medical Terminology, Software Documentation, Accounts Receivable, Medical Billing, Healthcare Management, EMR, Cerner, Healthcare Information..., Time Management, EHR, Hospitals, Management, Supervisory Skills, Invoicing, Customer Service, QuickBooks, HIPAA, Healthcare, Punctual, IBM iSeries, Payroll, Process Scheduler, Organizational Structure, Analytical Skills, Inpatient, Organizational, Analytical, Allscripts, Team Leadership, Team Management, CPR Certified
Education
University of West Florida 2012 — 2014
BS Health Science, Health Care Administration
Florida State College at Jacksonville 2010 — 2011
Associates in Arts, General Studies, Pre-Health Science
Erie Community College 1992 — 1994
AA, Hotel Management
Williamsville South High School 1988 — 1991
Frontier Communications May 2010 - May 2013
Alcatel-Lucent 1998 - 2010
Alcatel-Lucent 1996 - 1998
TAC January 1988 - January 1996
Alcatel-Lucent 1981 - 1988
Skills
Testing, Switches, Telecommunications, Troubleshooting, Networking, Hardware, Technical Support, Perl, System Testing, Telephony
Education
Elmhurst College 1985 — 1986
Bachelor of Science, Business Administration
New Jersey Institute of Technology 1973 — 1977
Bachelor of Science, Electrical Engineering
Amazon Web Services October 2013 - Present
Aditi Technologies March 2013 - October 2013
T-Mobile May 2012 - March 2013
Frontier Communications January 2010 - March 2012
AT&T Wireless 1999 - 2010
Skills
Telecommunications, Project Management, Strategic Planning, Team Leadership, Team Building, Change Management, Troubleshooting
Education
Western Washington University 1995 — 1997
Edmonds Community College 1992 — 1995
Associate of Arts and Sciences (AAS), Computer Science
The Wall Street Journal February 2014 - Present
The Wall Street Journal September 2012 - January 2014
The Wall Street Journal July 2011 - August 2012
Frontier Communications May 2010 - August 2010
Source Marketing March 2008 - July 2008
Skills
Marketing, Mobile Devices, Advertising Sales, Digital Media, Media Planning, Advertising, Digital Marketing, Online Advertising, Digital Strategy, Integrated Marketing, Social Media Marketing, Social Media, Salesforce.com, Facebook, New Media
Education
Fairfield University 2007 — 2011
BA Marketing, Business
Eastchester High School
Eastchester High School
Frontier Communications 2013 - Present
Verizon Business March 2004 - July 2013
Verizon Wireless August 2003 - March 2004
Verizon Business April 2000 - August 2003
Skills
Frame Relay, MPLS, Ethernet, Managed Services, VoIP, Sonet, IP, WAN, DS3, VPN, Cisco, Cabling, Wireless, Telecommunications, ATM, LAN/WAN, Unified Communications, RFP, Call Center, Fiber, Network Security, Network Operations, Sales Support, Disaster Recovery, IP Networking, Routing, Troubleshooting, Provisioning, Video Conferencing, Routers, DSL, Network Optimization, Customer Satisfaction, ITIL, ISDN, Telephony, Network Design, Vendor Management, Fiber Optics, IVR, PBX, Solution Selling, People Skills, Cisco Technologies, T1, Co-location, SIP Trunking, Data Center, Integration, LAN-WAN
Education
Everett Community College
Skagit Valley College
Prime Resources Corp. September 2002 - Present
Frontier Communications October 2000 - February 2002
Skills
Job Evaluation, Employee Relations, HRIS, Benefits Administration, Employee Benefits, Process Improvement, Performance Management, Personnel Management, Team Building, Recruiting, HR Policies, Talent Acquisition, Interviews, Organizational..., Payroll, Employee Training, Deferred Compensation, Onboarding, Human Resources, Applicant Tracking..., College Recruiting, Training, Talent Management, Temporary Placement, Employee Engagement, Sourcing, Technical Recruiting, Succession Planning, Job Fairs, Leadership, Internet Recruiting, Staffing Services, Temporary Staffing, ADP Payroll, PeopleSoft, Career Development, Resume Writing
Education
University of Bridgeport 2007 — 2010
MBA, MBA- HR
Fairfield University 1986 — 2000
BS, Business
InsightExpress March 2008 - Present
Frontier Communications April 2004 - December 2004
Axel Johnson Inc. March 2000 - November 2002
Skills
Corporte Acconting, Databases, MS Excel Pivot Tables, Microsoft Excel, Microsoft Word, PowerPoint, Business Analysis, Hyperion, QuickBooks, Microsoft SQL Server, Access, Project Management, Spreadsheets, Vlookup, Hlookups, Macro, Variance Analysis, Financial Analysis, Corporate Finance
Education
Fairfield University 2003 — 2005
Master of Business Administration (MBA), Finance, 3.8
University of Connecticut 1994 — 1996
Bachelor of Arts (B.A.), Psychology, 3.0
Staples High School 1988 — 1992
High School
Washington State Department of Social and Health Services (DSHS) March 2014 - Present
Washington State Department of Social and Health Services (DSHS) February 2013 - March 2014
City of Everett, WA May 2012 - February 2013
Frontier Communications April 2005 - June 2011
Verizon Communications October 2004 - April 2005
Verizon July 1997 - October 2004
Inprints August 1994 - April 1998
Skills
Sales Operations, Customer Service, Customer Satisfaction, Coaching, Customer Retention, Telecommunications, Salesforce.com, Call Center, Team Building, Customer Experience, Vendor Management, Contract Negotiation, Team Leadership, Management, Cross-functional Team..., Account Management, Strategic Planning, Solution Selling, Process Scheduler, Direct Sales, Labor Relations, Leadership, Employee Relations, Troubleshooting, Product Marketing, Budgets, Project Management, Payroll, Process Improvement, Sales, Outlook, Training, Microsoft Excel, Microsoft Office, Sales Management, New Hire Orientations, Analysis, Call Centers, Change Management, Employee Training, Human Resources, Interviews, Leadership Development, Operations Management, Performance Management, Program Management, Project Planning, Recruiting, Sales Process, Retail
Education
University of Washington 1999 — 2003
Bachelor of Arts, Business Administration, joint focus Management and Finance, 3.73
Everett Community College 1993 — 1999
Associate of Arts, Business Administration, 3.55
Randstad (formerly Spherion Staffing) September 2010 - Present
Nestle Waters May 2011 - September 2011
Unilever October 2010 - April 2011
Frontier Communications October 2004 - December 2008
Purdue Pharma 2001 - 2004
Skills
Excel, PowerPoint, Outlook, Open Hire, Kenexa BrassRing, Recruiter Workbench, SharePoint, Cisco, PeopleSoft, Spreadsheets, Reception, Contract Recruitment, New Hire Orientations, Coordination, Office Administration, Sourcing, Cold Calling, Invoice Processing, Word, Travel, Hiring, Onboarding, Interviewing, Customer Service, HRIS, Microsoft Office, Technical Recruiting, Payroll, Full-cycle Recruiting, Applicant Tracking..., Recruitment/Retention, Benefits, Administrative Support, Background Checks, Access, Problem Solving, Vendor Management, College Recruiting, Lotus Notes, Screening, Administration, Employee Relations
Education
Norwalk Community College 2001 — 2004
AS, General Studies
Fairfield University
Mahany Welding Supply October 2013 - Present
Frontier Communications October 2011 - October 2013
Mahany Welding Supply October 2007 - October 2011
Frontier Communications November 1999 - September 2007
Frontier Communications November 1999 - September 2007
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Customer Escalation..., Business Analysis, Data Analysis, Training, Telecommunications, Management, Analysis, Microsoft Excel, Call Centers, Product Development, Customer Retention, Access, Sales
Education
State University of New York College at Brockport 1996 — 1999
Bachelors of Science, Business Administration: Management
Finger Lakes Community College 1993 — 1996
A.A.S, Liberal Arts
MGHS May 2002 - Present
Keane Consulting, Inc. 2001 - 2002
The Hanover Insurance Group/Citizens Insurance 1998 - 2001
Midcom Communications 1997 - 1998
Frontier Communications 1992 - 1997
Skills
Interface Development, Software Development, XML, HL7, Ensemble, eGate, SQL, COBOL, COBOLII, CICS, JCL, Objectscript, VSAM, Datacom, DB2, User Interface Design
Education
Ferris State University 1987 — 1991
Bachelor of Science (B.S.), Computer Information Systems
Ferris State University 1987 — 1991
Bachelor of Science (BS), Accounting
Frontier Communications April 2004 - March 2015
Skills
Customer Service, Management, Project Management, Troubleshooting
Education
Fairmont State University 1991 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Frontier Communications January 2001 - Present
Skills
Telecommunications, Troubleshooting, Ethernet, Routers
Education
Monroe Community College 1998 — 2000
AAS, Computer Information Systems
Finger Lakes Community College 1981 — 1983
AAS, Natural Resources Conservation
Frontier Communications February 2007 - Present
Skills
Sarbanes-Oxley, Hyperion Enterprise, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Accounting, Acquisition Integration, General Ledger, Mergers & Acquisitions, Process Improvement, Financial Modeling, Finance, Strategic Financial..., Variance Analysis, Cost Accounting, Managerial Finance, Internal Audit, Forecasting, Internal Controls, Auditing, Business Process..., Consolidation, GAAP, Executive Management
Education
Fordham University
Bachelor of Science (B.S.), Accounting
Project Resources Group, Inc. July 2014 - Present
Time Warner Cable July 2014 - Present
Frontier Communications March 2010 - November 2013
MCI TELECOMMUNICATINS/VERIZON BUSINESS 1998 - 2010
VERIZON BUSINESS January 2002 - August 2004
Skills
VoIP, Telecommunications, Call Centers, Customer Satisfaction, Telephony, Account Management, Ethernet, Wireless, DSL, Salesforce.com, T1, Managed Services, MPLS, Broadband, IP, Unified Communications, LAN-WAN, Metro Ethernet, SIP Trunking, WAN, Co-location, Optical Fiber, DWDM, Avaya, Fiber Optics, SIP, Frame Relay, Cabling, TDM, DS3, Network Engineering, PRI, Hosted Services, Network Design, Sales Engineering, Customer Retention, Direct Sales, Vendor Management, Management, Solution Selling, Sales, Data Center, Project Management, Avaya Technologies, Troubleshooting, Customer Service, Process Improvement, Sales Operations, Team Leadership, Networking
Education
The George Washington University 2008 — 2009
Associate's degree, Project Management
El Centro College
Business Administration, Management and Operations
CHR Solutions Mgr, OSP EngineerCHR SolutionsSeptember 2012 - Present
Frontier Communications March 2009 - April 2011
Skills
OSP Engineer, Optical Fiber, Engineering, Fiber Optics, Telecommunications, Wireless, VoIP, Cabling, Ethernet, Network Design, Telephony, IP, Troubleshooting
Education
Fort Valley State University
Frontier Communications July 2010 - March 2012
Verizon Business March 2004 - June 2010
Level 3 Communications March 2001 - December 2003
Verizon March 1999 - December 2000
Skills
Excel, Access, PeopleSoft, SAP, Business Objects, Brio Query, Word, PowerPoint
Education
Fort Hays State University
BS, Accounting
Outsourcing Call Center March 2011 - Present
Frontier Communications June 2009 - January 2011
PRC, LLC January 2004 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Edward Waters College 1994 — 1996
American Military University 1990 — 1992
Frontier Communications May 2003 - Present
Education
Everest University-South Orlando 2010 — 2012
Associate of Science (AS), Medical Insurance Specialist/Medical Biller
Monroe Community College 2004 — 2005
Mass Communication/Media Studies
Georgia Department of Driver Services August 2013 - May 2014
Frontier Communications April 2010 - September 2011
Lifetouch July 2009 - February 2010
Lightning Graphics June 2008 - May 2009
Columbus Tape and Video May 2005 - September 2006
Skills
Sales, Customer Service, Team Leadership, HTML, Java, Adobe Creative Suite, Corel Draw, Dreamweaver, Video Toaster, Camera Operating, Website Development, Telecommunications, Marketing, Microsoft Office, Windows 7, Linux, Mac, Microsoft Word, Videography, Photography, Training, OS X, Photoshop, Cashiering, Invoicing, Graphics, Computer Hardware, Social Networking, Windows, WordPress, Facebook, Adobe Acrobat, Web Design, Outlook, Social Media, PowerPoint, Advertising, Digital Photography, Networking, Troubleshooting, Social Media Marketing, Mac OS, Blogging, Online Marketing, Inventory, Video Editing, Creative Writing, Customer Retention, Call Centers, Graphic Design
Education
Georgia Southern University 2013 — 2017
Mechanical engineering
Savannah Technical College 2013 — 2015
Transfer, Transfer, 4.0
Everett Community College 2011 — 2012
geophysics, Geology/Earth Science, General, 3.21
Frontier Communications June 2010 - Present
Frontier Communications 2006 - 2007
Frontier Communications 2004 - 2006
Skills
Call Centers, Telecommunications, Outlook, Telephony, Customer Retention, Technical Support, Salesforce.com, Troubleshooting, Customer Satisfaction, Interdepartmental..., Software Documentation, Wireless, VoIP, Vendor Management, Lotus Notes, Customer Experience, Visio, MPLS
Education
Everett Community College 2008 — 2009
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
goSwiff March 2013 - Present
Small Business Resources September 1999 - February 2013
Frontier Communications May 1997 - August 1999
Skills
Business Development, Mobile Payments, E-commerce, Payment Systems, Emerging Markets, Mobile Commerce, Strategic Partnerships, Financial Services, Sales Process, Solution Selling, Relationship Management, Sales Management, Direct Sales
Education
Fordham University 1992 — 1994
Master of Business Administration (MBA), Marketing and International Finance
Syracuse University 1979 — 1983
Bachelor of Science (B.S.)
Kishara Taylor Design March 2013 - Present
Frontier Communications July 2014 - Present
Select Staffing August 2013 - June 2014
Utah Valley University August 2012 - August 2013
Vivint May 2013 - July 2013
StoresOnline October 2010 - January 2012
Stores online 2010 - 2012
Skills
Adobe Creative Suite, Microsoft Office, SEO, Customer Service, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Photoshop, Social Networking, Facebook, Training, Event Planning, Social Media Marketing
Education
Utah Valley University 2012 — 2018
Bachelor of Arts (B.A.), Art and Visual Communications
University of Central Florida 2006 — 2009
Florida State College at Jacksonville 2003 — 2006
Associate of Arts (A.A.), Theatre/Theater
Frontier Communications November 2014 - March 2015
D-Bat Golden Triangle January 2014 - June 2014
DICK'S Sporting Goods May 2013 - January 2014
The North Face December 2012 - February 2013
Finger Lakes Pools & Spas March 2012 - October 2012
Geotherm INC April 2011 - August 2011
Ravenwood Golf Club April 2010 - October 2010
Ravenwood Golf Club May 2009 - August 2009
Skills
Customer Service, Sales, Social Media, Social Networking, Troubleshooting, Microsoft Office, Outlook, Team Building, Social Media Marketing, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Team Leadership, Microsoft Windows OS
Education
The King's University at Gateway 2013 — 2014
Finger Lakes Community College 2010 — 2011
Yale New Haven Health System October 2008 - Present
Clayton Holdings LLC September 2006 - September 2008
Frontier Communications August 2002 - September 2006
Arch Chemicals July 1999 - July 2002
Verizon March 1983 - June 1999
Education
Fairfield University
Bachelor of Science (B.S.), Accounting and Finance
Fairfield College Preparatory School
Frontier Communications June 2010 - Present
Verizon March 2002 - June 2010
Skills
Reporting & Analysis, Telecommunications, Databases, Business Intelligence, Data Center, Integration, Vendor Management
Education
Everett Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General