Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Frontier Communications June 2010 - Present
Verizon September 2005 - May 2010
Verizon January 2008 - December 2008
Verizon April 2004 - September 2005
Verizon August 2000 - April 2004
Verizon April 1997 - August 2000
GTE November 1995 - April 1997
United States Air Force 1900 - 1904
Skills
Telecommunications, Troubleshooting, Leadership, Databases, Unix, Business Analysis, Requirements Analysis, Computer Network..., Windows, Testing, SQL, Linux, SharePoint, Data Center, Project Management, TCP/IP, Process Improvement, Program Management, Public Speaking, Blogging, Writing, Problem Solving, Workshop Facilitation, Team Facilitation
Education
Concordia University-Wisconsin 1997 — 1999
B.A., Management and Communication, 4.0 gpa
Chaffey College
A.S., Electronics, 3.68 gpa
Frontier Communications May 2015 - Present
Feels Like Home, Inc. May 2012 - December 2014
Frontier Communications June 2014 - November 2014
Clarkson University August 2011 - May 2013
Clarkson University September 2011 - November 2011
Cushman & Wakefield July 2009 - January 2010
Cushman & Wakefield May 2009 - July 2009
News Outdoor Russia 2007 - 2009
Skills
Computer: Microsoft..., Languages: Russian,..., English, Languages, Russian, Spanish, Microsoft Office, QuickBooks, Microsoft Excel, PowerPoint, Outlook, Windows, Teamwork, Customer Service, Microsoft Word, Marketing, Event Planning, Team Building, Financial Analysis, Public Speaking, Negotiation, Marketing Strategy, Start-ups, Entrepreneurship, Social Media, Business Strategy, Research, Market Research, Business Planning, Event Management, Advertising, Budgets, Management, Social Networking, Project Management, Leadership, Business Development, Business Analysis, Problem Solving, Time Management
Education
Clarkson University 2011 — 2013
Bachelor of Science, Innovation and Entrepreneurship
State University of New York College at Oswego 2011 — 2011
Bachelor of Science, Accounting/Business
SUNY Jefferson 2010 — 2010
AS, Business
Russian Academy of Music. Moscow 2003 - 2006 2003 — 2006
Associate of Arts
Vitebsk Musical College 1999 — 2003
AS, Musicology
Frontier Communications December 2014 - Present
Frontier Communications October 2001 - November 2014
Skills
Strategic Leadership, Cross-functional Team..., Public Speaking, Change Management, Staff Development, New Business Development, P&L Accountability, Unified Communications, Customer Experience..., Telecommunications, Marketing Strategy, Innovation Development, Community Engagement, Business Development, Safety Management..., Child Advocacy, Ethernet, Metro Ethernet, Broadband, Fiber Optics, DSL, Income Statement, Telephony, T1, Frame Relay, Wireless, ATM networks, Optical Fiber, VoIP, Networking, DWDM, Training, SIP Trunking, Telecommunications..., Leadership, Routers, Switches, IP, FTTx, LAN-WAN, Co-location, Cisco Technologies, CCNA, Strategy, Network Engineering, DS3, WAN, Provisioning, Network Design, Cabling
Education
Concordia University-Portland 2001 — 2004
Master of Business Administration (MBA)
Community College of the Air Force 1999 — 2000
Associate of Science (AS), Electronic Systems Technology
Clark College 1995 — 1999
Associate of Arts (AA)
Mitchell Martin Inc. May 2015 - Present
Rexel March 2015 - May 2015
Frontier Communications June 2014 - July 2014
The Fountain Group August 2013 - September 2013
ICONMA September 2012 - March 2013
Carlisle & Gallagher Consulting Group June 2010 - September 2012
Skills
Microsoft SQL Server, VBA, SQL, Access, SDLC, Microsoft Excel, Microsoft Office, Oracle, SSRS, Business Process..., Business Analysis, Change Management, Management Consulting, SharePoint, Microsoft Word, Software Documentation, Microsoft Access, Toad, Paradox, Terradata, Microsoft PowePoint
Education
Webster University 1995 — 1996
Master of Arts (MA), Computer Resources & MIS
College of Charleston 1969 — 1975
Bachelor of Arts (B.A.), English
Boeing January 2015 - Present
Boeing November 2004 - January 2015
BEF Corporation February 2003 - October 2004
Advanced Electronics Company August 1995 - December 2002
Frontier Communications December 1994 - August 1995
United States Air Force April 1982 - October 1994
Skills
Aerospace, Avionics, Aircraft, Aeronautics, Earned Value Management, Airworthiness, Aerospace Engineering, Composites, Aviation, Systems Engineering, Aircraft Maintenance, Airlines, Aircraft Design, Program Management, Flight Test, Customer Service, Computer Maintenance, Computer Science, CATIA, Process Improvement, Project Planning, Defense, Team Building, Project Management, Negotiation, Security Clearance, Military, Cost Management, Customer Satisfaction, Royal Saudi Air Force, NATO, Training & Development, ITAR, International..., Air Force, DoD, Analysis, Maintenance & Repair, Radar, Electronics, Troubleshooting, Engineering, Integration, Testing, Operations Management, Team Leadership, Strategic Planning, Military Operations, Military Experience, Leadership
Education
University of Phoenix 2007 — 2016
Information Technology
Cheyney University of Pennsylvania 1979 — 1982
Math and Computer Science
Frontier Communications November 2013 - Present
Frontier Communications October 2007 - December 2013
Frontier Communications October 2007 - December 2013
Skills
Network Design, Broadband, DSL, Vendor Management, Computer Network..., Cisco Technologies, Switches, SIP, Solution Selling, WAN, Optical Fiber, Technical Support, Telecommunications, Leadership, Team Building, Customer Service, Wireless
Education
Belton-Honea Path High School, and some College at Chamindae College(Hawaii) 1990 — 2005
High School Diploma, some college credits at Chaminade University, Computer Science at Chamindae University Hawaii
Chaminade University of Honolulu 1996 — 1999
Associate's degree, Computer Science
Frontier Communications October 2010 - Present
Frontier Communications March 2010 - September 2010
Verizon 1997 - 2010
Skills
Telecommunications, Wireless, Process Improvement, Microsoft Office, Risk Management, Team Leadership, Vendor Management, VoIP, Troubleshooting, Customer Service, Call Centers, Broadband, Telephony
Education
Central Washington University
Bachelors, Accounting, magna cum laude
PepsiCo January 2015 - Present
Hilton Worldwide July 2014 - January 2015
Hilton Worldwide August 2013 - July 2014
Frontier Communications September 2012 - August 2013
Frontier Communications May 2012 - September 2012
Skills
Human Resources, Recruiting, Employee Relations, Performance Management, PowerPoint, Time Management, Employee Benefits, Customer Service, Excel, Word, Employee Engagement, Onboarding, Strategy, Project Management, PeopleSoft, Taleo, Microsoft Excel
Education
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Psychology
Mercy High School 2004 — 2008
Frontier Communications October 2005 - Present
Frontier Communications October 2005 - Present
Verizon Communications April 1998 - October 2005
Skills
Administrative..., Interviews, Onboarding, Administrative..., Sales, Management, Process Improvement, Process Scheduler, Call Centers, Telecommunications, Customer Service, Team Leadership, Customer Experience, Account Management
Education
Central Washington University 1994 — 1996
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Everett Community College 1991 — 1993
Associate of Arts (A.A.), General Studies
CenturyLink 2014 - Present
Percona 2013 - 2014
Level 3 Communications 2012 - 2013
Frontier Communications 2010 - 2012
U4EA Technologies 2007 - 2010
New Global Telecom 2004 - 2006
PingTone Communications 2003 - 2004
AirFiber 2000 - 2003
Intermedia Communications 1996 - 1999
Sentinel Systems 1987 - 1994
Skills
Telecommunications, VoIP, Enterprise Software, Selling, Account Management, Product Management, Sales, Start-ups, Call Centers, Sales Operations, Product Marketing, Strategic Partnerships, Wireless, CRM, Network Design, SaaS, SIP Trunking, WAN, IP, Managed Services, Management, T1, Unified Communications, Direct Sales, Solution Selling, Cloud Computing, Business Development, Salesforce.com
Education
Christopher Newport University
Bachelor of Science (BS), Business
Christopher Newport University
BSBA, Business Administration and Management, General
Coal Country Community Health March 2015 - Present
HealthPort LLC March 2013 - February 2015
Outcomes Health Information Solutions February 2012 - March 2013
Select Merchandising Services September 2011 - February 2012
Frontier Communications May 2008 - September 2011
TelePacific February 2005 - May 2008
Skills
Data Entry, Word, Excel, Merchandising, Retail, Customer Service, Visual Merchandising, Inventory Control, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Outlook, Leadership
Education
Clover Park Technical College 2004 — 2004
Certificate, Floral Design
Clover Park Technical College 2003 — 2004
Certificate, Customer Service/Call Center Specialist
Home School 1990 — 1996
Diploma, GED
UMT Consulting Group March 2015 - Present
The Open Door Group October 2003 - March 2015
Integra Telecom October 2010 - October 2012
Frontier Communications April 2009 - May 2010
AT&T Broadband 1999 - 2003
U S WEST 1981 - 1999
Skills
Organizational Leader, Organizational..., Operational Excellence, Organizational Design, Organizational Behavior, Effective Communication, True Prioritization, Root Cause Problem..., Organizational..., Strategy/Planning, Customer Satisfaction, Behavioral Metrics, Culture Change Agent, Continuous Improvement, Business Processes, Sales, P&L Budget Management, Regulatory Affairs, Call Center Operations, Innovator, Perseverance, Great Motivator, Project Management, Installation and Repair..., Central Office..., Negotiations, Facilitations, Telephony, Call Center, MPLS, Telecommunications, Managed Services, Profit, Information Systems, Customer Retention, VoIP, Wireless, Leadership, Negotiation, Organizational..., Change Management, Lean Management, SIP Trunking, Facilitators, Management, Business Process, P&L Management, Process Improvement, Ethernet, Customer Experience
Education
City University of Seattle
MBA, Managerial and Organizational Leadership
University of Washington
BA, Education
Frontier Communications February 2015 - Present
Shearman & Sterling LLP May 2014 - February 2015
Wiggin and Dana LLP July 2012 - April 2014
Paul, Weiss, Rifkind, Wharton & Garrison LLP October 2008 - July 2012
Cadwalader, Wickersham & Taft LLP September 2007 - October 2008
Bollinger, Ruberry & Garvey November 2005 - November 2006
Wiedner & McAuliffe, Ltd. May 2005 - November 2005
Skills
Commercial Litigation, Litigation, Internal Investigations, Legal Writing, White Collar Criminal..., Criminal Law, Document Review, Securities, Trials, Legal Advice, Competition Law, Appeals, FCPA, Civil Litigation
Education
Chicago-Kent College of Law, Illinois Institute of Technology
J.D.
Tulane University 1999 — 2003
B.A., English and Philosophy
NDWH
Frontier Communications March 2015 - Present
www.trashtotreasurediydecorating.com October 2013 - February 2015
Total Food Service June 2014 - January 2015
Hearst Digital Media February 2011 - October 2013
Yellowbook September 2007 - January 2011
Reed Exhibitions December 2005 - September 2007
Transwestern Publishing August 2004 - December 2005
Eyecare Business Magazine May 2000 - May 2004
Accessories Magazine March 1997 - May 2000
Skills
Blogging, Social Media Marketing, Social Media, Online Advertising, Sales, Online Marketing, Copywriting, Editing, Editorial, Writing, Publications, Feature Articles, Feature Writing, Web Content, New Business Development, Lead Generation, B2B Marketing, Content Management, Web Design, Advertising Sales, Product Launch, Proofreading, Publishing, Creative Writing, Digital Marketing, Media Relations, Corporate Communications, B2B, Journalism, Marketing Communications, Magazine Writing, Copy Editing, Publicity, Trade Shows, Social Networking, Digital Media Sales, Sales Presentations, Product Marketing, Customer Service, Website Development, Online Journalism, Magazines, Sales Management
Education
City University of New York-Hunter College 1984 — 1988
B.A. English, English/Journalism, Communications, Graduated Cum Laude
Intel Corporation August 2014 - Present
Intel Corporation July 2012 - April 2013
Frontier Communications March 2010 - March 2011
Robert Bosch May 2008 - December 2009
Honeywell Aerospace January 2008 - May 2008
GE Healthcare July 2006 - January 2008
Skills
Embedded Systems, Verilog, FPGA, Microcontrollers, C++, Embedded C, Debugging, ASIC, Perl, ModelSim, C, Linux, ClearCase, Python, UNIX, Assembly, SystemVerilog, Eclipse, Altera Quartus, RTL design, NI LabVIEW, VLSI, Digital Designs, SOPC Builder, Nios II, VMM, Ruby, OVM Verification..., UML
Education
San Francisco State University 2011 — 2013
Masters, Embedded Electrical and Computer Systems, 3.45
Cochin University of Science and Technology 2001 — 2005
BS, Electrical, Electronics and Communications Engineering, 3.5
Whydom November 2001 - Present
Mosaic Sales Solutions February 2006 - June 2010
Frontier Communications January 2010 - February 2010
Minnesota State Colleges and Universities December 2007 - October 2009
Qwest Communications October 2008 - January 2009
Duluth Railroad Museum/Art Institute September 2006 - June 2008
United Health Care September 2006 - December 2007
Marriot May 1989 - December 2005
SUPERVALU October 2004 - February 2005
Ga Tech 2004 - 2004
Skills
Sales, Call Centers, Sales Process, Retail, Leadership, Salesforce.com, Wireless, CRM, Business Development, Marketing, Training, Sales Operations, Government, Program Management, Lead Generation, Enterprise Software, Cold Calling, Customer Service, B2B, Customer Satisfaction, Partner Management, Channel Partners, Customer Retention, Professional Services
Education
North Carolina State University 2010 — 2011
MLA, Landscape Architecture
Hibbing Community College-A Technical and Community College 2009 — 2009
Clemson University 1981 — 1986
BA, Mathematical Science
Marist School 1977 — 1981
diploma
Northern Highlands Regional HS 1979 — 1980
WageWorks February 2013 - Present
Bogner of America March 2012 - February 2013
Peregrine Outfitters July 1998 - December 2011
Mechanical Building Services 1997 - 1998
Frontier Communications 1992 - 1997
Skills
Time Management, Accounts Payable, Cost Savings, Accounts Receivable, Payroll, Billing, Invoicing, Excel, Word, Outlook, Customer Service, Microsoft Office, ACH, PCI, Nexus, FDCPA,..., Individual tax return..., NetSuite, Accounting, General Ledger
Education
Champlain College
Accounting/Business Management
Burlington High School
Accounting, Business
EO Media Group June 2014 - Present
Representative Vic Gilliam March 2013 - July 2013
Jo-Ann Stores, Inc. November 2012 - January 2013
Frontier Communications July 2012 - October 2012
Travel Salem June 2011 - September 2011
Skills
Microsoft Publisher, Illustrator, Teamwork, InDesign, Public Speaking, Pinterest, Photoshop, Trend Analysis, Visual Merchandising, iMovie, Microsoft Excel, Outlook, Microsoft Word, Constant Contact, PowerPoint, Critical Thinking
Education
Oregon State University 2008 — 2012
Bachelor of Science, Merchandising Management
Chemeketa Community College
Community Education Course, InDesign
Frontier Communications August 2012 - Present
Myrtle Beach Chamber of Commerce May 2010 - August 2012
Education
Kaplan University 2013 — 2015
Master of Laws (LL.M.)
Claflin University 2006 — 2010
Bachelor of Arts
Frontier Communications January 2014 - Present
Frontier Communications December 2012 - Present
MarketStar December 2012 - November 2013
Product Management Consortium November 2012 - May 2013
CG CoreEl October 2006 - June 2007
Achieva January 2002 - September 2006
CMOS CHIPS August 2000 - December 2001
Accel Technology 2000 - 2000
Skills
Consultative Sales..., Semiconductors, Business Development, Product Management, Competitive Analysis, Cross-functional Team..., Asia Pacific, Key Account Management, CRM, Consumer Electronics, Forecasting, Marketing Strategy, Segmentation, Sales, Training, Solution Selling, Business Analysis, Strategic Planning
Education
University of Denver - Daniels College of Business 2009 — 2011
MBA, Finance
Cochin University of Science and Technology 1994 — 1999
Bachellor of Technology, Electronics
Frontier Communications July 2010 - Present
Verizon Communications February 2008 - June 2010
Comcast Cable May 2004 - February 2008
Skills
Cisco IOS, Cisco Security, Network Engineering, Fiber Optics, Cisco Routers, Cisco Catalyst Switches, IPv6, MPLS, QoS, Cisco VoIP, Microsoft Technologies, Linux System..., Remote Troubleshooting, Internet Troubleshooting, IPTV, VOD, Video, RF troubleshooting, HD Video, Networking, FTTx, Network Administration, Firewalls, Switches, Troubleshooting, OSPF, CCNA, VPN, VoIP, TCP/IP, EIGRP, Routers, LAN-WAN, Cisco Technologies, Computer Network...
Education
Clark College 2009 — 2011
CCNA and CCNP coursework
Clark College 1999 — 2002
Network/System Administration and Security
Mac Hi
Frontier Communications October 2010 - Present
NRA Certified Instructor 2012 - Present
AT&T May 1996 - October 2010
US Army January 1986 - October 1994
Skills
Six Sigma Green Belt, Telecommunications, Collective Bargaining, Wireless, Ethernet, Training, IP, Operations Management, Unified Communications, Six Sigma, Project Management, Management, Customer Service, Account Management, Troubleshooting, Leadership, VoIP, Call Centers, Telephony
Education
Central Michigan University 1987 — 1988
none
Cass City High School 1983 — 1987
Diploma, General Studues
CLP Resources April 2014 - Present
Frontier Communications October 2012 - September 2013
Pitney Bowes November 2004 - July 2010
Radio Shack January 1996 - November 2004
Skills
Sales Operations, Leadership, Sales Presentations, Sales, Merchandising, Customer Retention, Salesforce.com, Telecommunications, Training, Direct Sales, Solution Selling, Microsoft Excel, Sales Process, Cold Calling, Microsoft Office, Account Management, B2B, Selling, Management
Education
Washington State University
Bachelor of Arts, Social Science
Clark College
Associate of Arts (A.A.), General Studies
Speed Commerce June 2015 - Present
Oh Lola! Vintage Home April 2012 - Present
ADEX June 2014 - June 2015
Frontier Communications February 2014 - June 2014
Windstream Communications June 2011 - January 2014
TE Connectivity September 2010 - May 2011
Windstream Communications September 2004 - November 2009
Valor Telecom June 2004 - August 2004
Lucent Technologies 2000 - 2001
GTE 1998 - 2000
Skills
Network Design, Wireless, Testing, Routers, Switches, MPLS, SDH, Troubleshooting, Networking
Education
Collin County Community College 2007 — 2007
Certification, Project Management
The University of Texas at Arlington 1986 — 1992
BS, Electrical Engineer
Frontier Communications May 2015 - Present
Frontier Communications January 2012 - May 2015
Skills
Customer Service, Sales, Computer Proficiency, Efficent, Typing, Time Management, At Multitasking, Organization Skills, Teamwork, Training
Education
Cisco College 2009 — 2010
Criminal Justice and Corrections
Allen High School 2005 — 2009
Citizens Financial Group, Inc. December 2014 - Present
Comcast Business March 2014 - December 2014
Frontier Communications April 2009 - March 2014
HSBC Consumer and Mortgage Lending 2004 - 2008
Verizon Wireless 1999 - 2004
Alltel Communications–Verizon Wireless 1999 - 2001
Coastal Kirby 1996 - 1997
Skills
Sales, Customer Retention, Sales Operations, Sales Management, Solution Selling, Cold Calling, Wireless, Direct Sales, Customer Satisfaction, Telecommunications, Management, Customer Experience, Sales Process, T1, Business Development, Networking, Cloud Computing, Salesforce.com, CRM, Managed Services, VoIP, Account Management, Sales Presentations, Training, PRI, Telephony, New Business..., Complex Sales, Cloud Security, M2M, Vendor Management, SaaS, Web Hosting, VMware, Driving Business Growth, Sales Leads, Mobile Data Solutions, Connected Devices, Microsoft Exchange, Data.com, Vertex, Banking, Small Business, Small Business Lending, Paychex, Worldpay, Cash Management
Education
Dale Carnegie 2014 — 2014
University of Phoenix 2007 — 2008
Small Business Administration/Management
Luzerne County Community College 1999 — 2002
Business Administration and Management, General
College of the Albemarle 1995 — 1998
Business Administration and Management, General
Frontier Communications January 2014 - Present
Kramer Communications June 2005 - Present
Lumos Networks March 2013 - December 2013
Monongalia General hospital September 2011 - March 2013
Communications Plus May 2000 - August 2011
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Wireless Networking, Networking, VPN, MPLS, Telephony, Call Centers, Cisco Technologies, Managed Services, Co-location, T1, Broadband, Solution Selling, SIP Trunking, Direct Sales
Education
Clark State Community College 1994 — 1995
Paramedic Technologies, Paramedic
Morgantown High School 1975 — 1978
WWE June 2015 - Present
Frontier Communications August 2012 - June 2015
UBS Investment Bank March 2011 - August 2012
KPMG July 2010 - March 2011
KPMG September 2008 - July 2010
KPMG June 2007 - August 2007
Skills
Financial Reporting, Accounting, Internal Controls, Auditing, Financial Accounting, Financial Analysis, General Ledger, Variance Analysis, SEC filings, US GAAP, Account Reconciliation, Corporate Finance, Financial Statements, Internal Audit
Education
Coastal Carolina University 2004 — 2008
BS in Business Administration, Accounting
Tamarac High School 2000 — 2004
General Studies
Frontier Communications July 2010 - Present
Verizon April 2010 - July 2010
Verizon October 2009 - April 2010
Verizon June 2008 - October 2009
Verizon January 2008 - June 2008
Cox Communications January 2003 - May 2006
Cox Communications August 2001 - May 2002
AT&T July 2000 - June 2001
United States Marine Corps April 1991 - March 1996
Army National Guard March 1988 - March 1991
Skills
Frame Relay, T1, MPLS, DSL, LAN-WAN, WAN, Network Engineering, ATM networks, Computer Network..., Switches, Cisco Technologies, Routers, Unified Communications, Data Center, Juniper
Education
Charter Oak State College 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Frontier Communications July 2011 - Present
Verizon August 1998 - June 2010
PageNet May 1995 - August 1998
U.S. Construction Group February 1994 - May 1995
US Navy December 1988 - June 1992
Skills
Telecommunications, Optical Fiber, T1, DSL, Networking, Cabling, Switches, WAN, Fiber Optics, Telephony, Wireless, Ethernet, Telecommunications..., Metro Ethernet, DWDM, DS3, Customer Satisfaction, Call Center, Troubleshooting, RFP, Broadband, Computer Network..., VoIP, LAN-WAN, ATM networks, FTTx, Unified Communications, Strategic Leadership, Successful Business..., Business Performance..., P&L Management, Entrepreneurship, Business Intelligence, Product Marketing, Direct Sales, Management
Education
City University of Seattle 1999 — 2002
Business Administration - IT
Frontier Communications 2010 - Present
Verizon Telecom 2003 - 2010
Verizon Telecom 2000 - 2003
GTE 1991 - 2000
Contel 1984 - 1991
Contel 1979 - 1984
Skills
DSL, Fiber Optics, Telephony, Ethernet, Telecommunications, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Earth, Switches, Program Management, T1, PowerPoint, Optical Fiber, Metro Ethernet, Telecommunications..., Unified Communications, System Deployment, Broadband, Integration, VoIP, Network Design
Education
City University of Seattle 1990 — 1995
BS, Telecommunications Management
Glendale Community College 1975 — 1978
AA, Graphic Design
JPMorgan Chase March 2011 - Present
Frontier Communications 2010 - 2010
Verizon 2007 - 2010
Verizon Business (formerly MCI / WorldCom / UUNET) 1998 - 2007
FedEx Ground 1994 - 1998
Skills
Product Management, Project Management, Product Development, Cross-functional Team..., CRM, Product Lifecycle..., Leadership, Process Improvement, Sales Operations, Requirements Analysis, Business Analysis, Business Requirements, Business Intelligence, Management, Financial Services, Relationship Management, Enterprise Software, Product Training, Internet Banking, VoIP, MPLS, Program Management, Software Documentation, Telecommunications, Business Process...
Education
Clarion University of Pennsylvania
BSBA, Marketing
Frontier Communications November 2013 - Present
Frontier Communications August 2011 - Present
Teksystems July 2010 - July 2011
GTE 1999 - 2003
GTE/Verizon 1999 - 2003
Education
Central Texas College
AA, Bus Admin
Frontier Communications November 2012 - September 2015
Urban Robotics, Inc. July 2012 - November 2012
Secure Business Networks January 2010 - February 2012
The Golf Channel October 2005 - December 2009
Skills
TCP/IP, Network Administration, VPN, DNS, Active Directory, Firewalls, DHCP, VMware, Network Security, High Availability, Group Policy, HTML, Salesforce.com, Sonicwall, Microsoft Office, IIS, Software Administration, Lan Installation &..., SNMP Monitoring, IIS Server..., Failover Clustering, Windows Server 2008 R2, Microsoft Exchange..., DNS administration, Terminal Services, Static IP Addressing, XML, Basic SQL, Network Load Balancing, Trusts, LDAP, Infrastructure Planning, Windows event logs, Windows Services, Microsoft Systems..., Remote Desktop Access, Data Center, Technical Support, IGMP, Multicast, Unicast, Fiber Optics, Video Networking
Education
New Horizons Advanced IT Career Training 2011 — 2012
MCITP & CCNA, Certifications
Clackamas Community College 2004 — 2006
Real Estate
Clackamas High School
Lowe"s December 2013 - Present
Barrister Global Services Network January 2011 - Present
Tata Consultancy Services December 2012 - May 2013
AT&T July 2011 - June 2012
Impulse January 2011 - July 2011
Frontier Communications July 2010 - September 2010
CGS January 2008 - February 2009
COMPUSA 2005 - 2008
Sterling Grace Capital Management 2000 - 2002
USAF 1986 - 1994
Skills
Microsoft Servers, Red Hat Linux, Ubuntu, Microsoft Exchange, IIS, PeopleSoft, A+, Network Administration, Computer Hardware, Windows, Microsoft Office, Customer Satisfaction, Linux, Networking, Cloud Computing, System Administration, Help Desk Support, Troubleshooting, Social Media, Cisco Technologies, Databases, Software Documentation, Hardware, Telecommunications, Technical Recruiting, XP, SharePoint, VoIP, Windows Vista, VMware, Inventory Management, Firewalls, Virtualization, Windows 7, Technical Support, Servers, Customer Service, SQL, iPhone, TCP/IP, Network Security, Project Management, OS X, Microsoft Word, Antivirus, PHP, Microsoft Excel, iPhone Support, MySQL, VMware Server
Education
Saint Petersburgh Community College 2011 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
City University of New York-John Jay College of Criminal Justice 1994 — 1997
Bachelor of Applied Science (B.A.Sc.), Law, Magna Cum Laude GPA 3.8
Frontier Communications 1995 - 1997
Rochester Telephone 1993 - 1995
AT&T 1990 - 1993
AT&T 1988 - 1990
Rochester Telephone 1987 - 1988
Xerox 1986 - 1987
Skills
Project Management, Customer Satisfaction, Business Development, Sales, Communication Skills, Analysis, Business Process..., Training, Interpersonal Skill, Creativity, Product Development
Education
Clarkson University 1982 — 1986
Bachelor's degree, Computer-Based Management Systems
Dewitt Stern Group March 2015 - Present
ZocDoc September 2014 - February 2015
ZocDoc July 2014 - September 2014
Ardsley Country Club May 2005 - June 2014
NetApp May 2013 - August 2013
Frontier Communications May 2012 - August 2012
Skills
Salesforce.com, Social Media, Analysis, Team Leadership, Microsoft Excel, Italian, Social Networking, Microsoft Office, Strategic Planning, PowerPoint, International Relations, Military History, World History, Microsoft Word, Social Media Marketing, Customer Service, Public Speaking, Research, Photoshop, Speech Writing, Commercial Insurance, Property & Casualty..., General Insurance, Insurance
Education
Colgate University 2010 — 2014
Bachelor's Degree, International Relations and Affairs, 2014
Dobbs Ferry High School 2006 — 2010
High School Diploma, 3.92
InvestmentNews March 2015 - Present
Frontier Communications September 2013 - March 2015
Frontier Communications May 2013 - August 2013
Frontier Communications September 2012 - December 2012
Frontier Communications May 2012 - August 2012
Hearst Magazines May 2011 - August 2011
Education
College of the Holy Cross 2009 — 2013
Bachelor of Arts (B.A.), Political Science
CSS Corp June 2012 - Present
Frontier Communications January 2012 - March 2012
Synectics Inc. January 2011 - September 2011
Verizon Wireless September 2009 - September 2010
MetroPCS 2010 - 2010
Nortel March 2008 - January 2009
AT&T July 2007 - December 2007
Tek Systems August 2006 - October 2006
AT&T June 1999 - December 2005
Skills
Telecommunications, Wireless
Education
Collin County Community College 2009 — 2013
working on BA
Dallas Baptist University
Integra April 2014 - Present
Frontier Communications February 2013 - September 2013
Integra Telecom September 2011 - February 2013
Integra Telecom February 2009 - February 2013
Yellow Book USA 2005 - 2008
Pacific NW Bell, Pavel Comm, Integra Telecom 1977 - 1998
Skills
Colocation, TDM, Ethernet, Unified Communications, Managed Services, VoIP, Consultative Selling, Telecommunications, Customer Service, Customer Relations, Negotiation, Problem Solving, Private Line, SIP Trunking, Hosted VoIP, B2B, SIP, Voice Services, DSL, PBX, Telephony, PRI, Selling, Cold Calling, Hosted Services, Broadband, T1, Collocation, Internet Access, Internet Services, Telecommunications Sales, IP PBX, Point to Point, Bandwidth, Solution Selling, Telecommunications..., Unified Messaging, Direct Sales, ISDN, Network Services, Telecommunication..., Long Distance, Co-location, IP, Networking, Wireless, MPLS, WAN, LAN-WAN, Optical Fiber
Education
Clackamas Community College 1999 — 2000
Frontier Communications January 2015 - Present
FairPoint Communications January 2008 - January 2015
TDS Telecom January 2001 - January 2008
Skills
Telecommunications, Telephony, Call Center, Workforce Management, VoIP, Unified Communications, Managed Services, Broadband, MPLS, Wireless, Vendor Management, Call Centers, Customer Retention, Team Leadership, Product Management, SIP Trunking, Sales Operations, IP, IVR, Customer Experience, Process Improvement, Solution Selling, Management, Account Management, Cross-functional Team..., Contact Centers, Direct Sales, T1, Customer Satisfaction
Education
College of St. Joseph
Organizational Leadership
Frontier Communications March 2013 - Present
Russell Cellular February 2011 - February 2013
T-Mobile USA January 2010 - January 2011
AT&T Mobility May 2008 - March 2009
Dobson Communications June 2006 - May 2008
T-Mobile November 2003 - June 2006
Independent Contractor April 2003 - November 2003
Alltel May 2001 - April 2003
Charter Communications February 1999 - April 2001
Midwest Engineering August 1998 - February 1999
Skills
Sales, Telecommunications, Sales Management, Financial Analysis, Sales Funnel..., Retail Sales, B2B, Wireless, Telecommunications..., Recruiting, Team Building, Training, Performance Metrics, Data Analysis, Selling, Sales Process, Solution Selling, Management, Leadership, Direct Sales, Marketing, Start-ups, Retail, Sales Operations, Coaching, Budgets, Call Centers, Customer Satisfaction, Customer Service, Negotiation, Customer Experience, Cold Calling, Cellular Communications, Merchandising, Account Management
Education
Central Michigan University 1975 — 1982
Frontier Communications May 2012 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Salesforce.com, Unified Communications, Telecommunications, Sales Management, Wireless, Solution Selling, Account Management, Call Centers, Customer Satisfaction, Managed Services, Sales, Sales Operations, Direct Sales, VoIP, Customer Retention, Cold Calling, Team Leadership, Customer Experience, Telephony, Co-location, MPLS, Sales Presentations, SIP Trunking, Data Center, Ethernet, Team Building, T1, Broadband, Sales Process, Selling, Strategic Partnerships
Education
Coker College 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Nielsen July 2015 - Present
College of the Holy Cross September 2014 - December 2014
Time Warner Cable Media June 2014 - August 2014
Frontier Communications May 2013 - August 2013
Wakeman Boys and Girls Club September 2007 - August 2011
Skills
Spanish, Human Resources, Social Media, Brand Strategy, Leadership, Teamwork, Microsoft Office, Community Outreach, Marketing, Data Analysis, Research
Education
College of the Holy Cross 2011 — 2015
Bachelor's degree, Psychology, Spanish
Universidad de A Coruna 2013 — 2014
Fairfield Ludlowe High School 2007 — 2011
Frontier Communications December 2014 - Present
Frontier Communications September 2012 - November 2014
FairPoint Communications May 2012 - October 2012
FairPoint Communications August 2011 - May 2012
FairPoint Communications April 2008 - August 2011
QuadGraphics June 1999 - April 2008
Skills
Goal Oriented, Telecommunications, Management, Project Management, Leadership, Marketing, Advertising, Project Planning, Public Relations, Product Marketing, Marketing Management, Sales Management, Contract Negotiation, New Business Development, Training, Marketing Strategy, Account Management, Strategy
Education
Champlain College 2011 — 2015
MBA, Master of Business Administration, 4.0
State University of New York College at Plattsburgh 1999 — 2003
Bachelor of Science, Business Marketing
T-Mobile March 2013 - Present
TeleScope Advisors, LLC October 2011 - Present
Global Crossing Ltd January 2009 - October 2011
Global Crossing Ltd November 2004 - October 2011
Global Crossing Ltd February 2001 - December 2004
Global Crossing Ltd September 1999 - February 2001
Frontier Communications 1997 - 1999
LG&E Natural, Subsidiary of LG&E Energy Corp. February 1996 - March 1997
LG&E Energy Corp January 1990 - February 1996
AT&T July 1975 - December 1989
Skills
Strategy, Unified Communications, Telecommunications, Managed Services, Corporate Development, Product Management, Strategic Planning, Solution Selling, Strategic Partnerships, Wireless, Go-to-market Strategy, IP, VoIP, Co-location, Cloud Computing, Broadband, Business Development, Channel Partners, Data Center, Direct Sales, Enterprise Software, Ethernet, MPLS, Management, Marketing, Mobile Devices, New Business Development, Outsourcing, Professional Services, SIP, SIP Trunking, Start-ups, Telephony, Vendor Management, SaaS
Education
MIT 1987 — 1988
SM - Sloan Fellow, Management Sciences
Clarkson University
BS, Engineering and Business
CubeDigiCo Inc Sr.ETL Informatica DeveloperAmerican Family InsuranceJanuary 2013 - June 2014
Targetbase March 2012 - December 2012
Frontier Communications February 2011 - April 2012
Education
Lamar University 2008 — 2010
Master's degree, Chemical Engineering
Cleveland State University 2008 — 2008
Master's degree, Environmental Science
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Chemical Engineering, A
Orange County District Attorney's Office May 2014 - July 2014
Orange County District Attorney's Office January 2014 - May 2014
Orange County Superior Court September 2013 - December 2013
Stone & Hiles, LLP May 2013 - July 2013
Frontier Communications April 2010 - July 2011
Sigle Law Office December 2007 - April 2008
Skills
Sales, Retail, Microsoft Office, PowerPoint, Time Management, Customer Service, Social Media Marketing, Photoshop, Research, Editing, Facebook, Project Management, Outlook, Microsoft Excel, Public Speaking, Social Media, Event Planning, Microsoft Word, Social Networking, Data Entry, Strategic Planning, Human Resources, Westlaw, Critical Thinking, Leadership, Training, Real Estate, Employee Relations, Recruiting, Team Leadership, Legal Research, Community Outreach, Graphic Design, Legal Writing, Negotiation, Customer Satisfaction, Management, Access, Team Building, Coaching, Account Management, Fundraising, Creative Writing
Education
Chapman University, School of Law 2012 — 2015
Juris Doctor, Advocacy and Dispute Resolution Emphasis
Central Washington University 2005 — 2009
Bachelor of Arts (B.A.), Psychology
LifeWise Health Plan of Oregon June 2013 - Present
LifeWise Health Plan of Washington April 2013 - Present
Team Kukors January 2013 - Present
Seattle King 5 News January 2014 - March 2014
TYR Sport September 2009 - December 2013
Frontier Communications January 2012 - December 2012
Skills
Sports Marketing, Event Planning, Social Media, Athletics, Sports Management, Social Media Marketing, Sports, PowerPoint, Public Speaking, Sponsorship, Wellness, Coaching, Social Networking, Marketing, Fitness, Public Relations, Event Management, Leadership
Education
Chapman University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Marketing
University of Washington 2007 — 2009
Frontier Communications Service DispatcherFrontier CommunicationsMarch 2012 - January 2014
Frontier Communications March 2010 - March 2012
Frontier Communication September 2004 - March 2010
Frontier Communications June 2002 - September 2004
PetSmart March 1996 - June 2002
Skills
SharePoint, Microsoft Excel, PowerPoint, Monarch Pro, NGS, Awesomeness, Call Centers, Customer Experience, Customer Service, Customer Satisfaction, Leadership, Microsoft Office, Management, Sales, Team Leadership, Telecommunications, Telephony, Troubleshooting, Wireless, Business Analysis, DSL, Project Management, Process Improvement
Education
University of Minnesota-Twin Cities 2006 — 2008
BA, Sociology
Century College 2003 — 2005
AA, General
Avid Technology June 2007 - Present
Cantata Technology July 2006 - June 2007
Bluesocket November 2005 - June 2006
Comverse July 1997 - November 2005
Frontier Communications May 1990 - July 1997
IBM May 1988 - May 1990
Education
Clarkson University 1984 — 1988
Bachelor of Science Electrical and Computer Engineering, Electrical, Electronics and Communications Engineering
Frontier Communications June 2014 - Present
Frontier Communications January 2013 - April 2015
Frontier Communications March 2012 - January 2013
FairPoint Communications November 2006 - February 2012
FairPoint Communications February 2004 - December 2006
Citizens Bank May 2003 - February 2004
Crossborder Development Corporation May 1999 - May 2003
Skills
Cross-functional Team..., Marketing Strategy, Marketing, Competitive Analysis, Market Research, Customer Retention, Product Development, Strategic Planning, Telecommunications, Salesforce.com, Leadership, Market Planning, Advertising, B2B Marketing, Sales, Solution Selling, Management, Business Planning, Mobile Devices, Project Management, Product Marketing, Strategic Partnerships, Product Management, Lead Generation, Marketing Management, Program Management, CRM, B2B
Education
Champlain College 2009 — 2011
MBA, Marketing
St. Bonaventure University
State University of New York College at Plattsburgh
Bachelors, Marketing
Performance Systems Integration LLC August 2015 - Present
Sonicom May 2013 - August 2014
Frontier Communications February 2007 - May 2013
Dish Network October 2006 - February 2007
Comcast Cable October 2000 - October 2006
Skills
CPR Instruction, Scuba Diving, Foster Care
Education
Clackamas Community College 2015 — 2018
Low Voltage Electrician
International Air and Hospitality Academy 1995 — 1995
Tourism and Travel Services
Portland Community College 1989 — 1989
General Studies
Warner Pacific College 1987 — 1989
Psychology
Viyu Network Solutions August 2014 - March 2015
Phoenix Health Systems November 2013 - July 2014
Frontier Communications May 2012 - April 2013
Skills
Customer Service, Inventory Management, Customer Satisfaction, Sales, Retail, Team Building, Leadership, Microsoft Excel, Inventory Control, Sales Management, Sales Operations, Profit, Account Management, Operations Management, Microsoft Word, Analysis, Forecasting, Pricing, Purchasing, Microsoft Office, Time Management, Team Leadership, Selling, P&L, Windows XP, Budgets, Merchandising, Windows Vista, XP, Photoshop, Process Scheduler, PowerPoint, Problem Solving, Creative Writing, Windows Movie Maker, Networking, Management, Strategic Planning, Technical Support
Education
Collin County Community College 2009 — 2011
Computer Science
Richland College
Business Administration and Management, General
"Live From New York!" feature documentary March 2014 - Present
Angry History January 2013 - March 2015
Frontier Communications March 2013 - December 2014
REELZChannel July 2011 - December 2012
LFP, Inc. August 2008 - September 2009
TV Guide Network March 2006 - August 2008
Fox News Channel December 1996 - March 2006
Fox 5 (WNYW-TV New York) 1994 - 1994
Skills
Television News, American History, Military History, Voiceovers, Podcasting, Radio Host, Storytelling, Historical Fiction, Science Fiction, Breaking News, News Writing, Roman history, Television News..., Propaganda, News, Historical Research, Semiotics, ENPS, Radio, Media Relations, Television, Audio Editing, Voice Over, Broadcast Journalism, Sound, New Media, Video Production, Broadcast, Video, Film
Education
City University of New York-Brooklyn College 1992 — 1996
Bachelor of Arts (BA), Print Journalism & TV/RADIO
St. Jerome's
Georgetown County Chamber of Commerce June 2015 - Present
Frontier Communications February 2014 - April 2015
Frontier Communications May 2012 - February 2014
Frontier Communications April 2012 - May 2012
Frontier Communications October 2006 - April 2012
Verizon June 2006 - October 2006
Verizon April 2001 - June 2006
GTE/Verizon July 1996 - April 2001
GTE August 1992 - July 1996
Chucks Steakhouse May 1993 - September 1993
Skills
Telephony, Telecommunications, Provisioning, Customer Satisfaction, Fiber, Customer Service, Account Management, Avaya, Leadership, Optical Fiber, Time Management, Human Resources, Management, Training, Unified Communications, SIP, Troubleshooting, Telecommunications..., Wireless, Network Engineering, Metro Ethernet, Broadband, DWDM, Fiber Optics, VoIP, Networking, Solution Selling, Frame Relay, Vendor Management, Coaching, Customer Retention, Managed Services, Routers, Co-location, Network Design, SDH, Salesforce.com, Computer Network..., IP, MPLS, Switches, Customer Experience, Cabling, Direct Sales, WAN, LAN-WAN, Team Leadership
Education
Coastal Carolina University
Frontier Communications April 2015 - Present
Frontier Communications September 2014 - Present
Tekmark Global Solutions March 2014 - September 2014
PMI-Central Indiana Chapter March 2013 - March 2014
AOTMP December 2013 - January 2014
HCC Medical Insurance Services January 2012 - April 2013
MSD Pike Township December 2011 - January 2012
Slingshot SEO September 2011 - January 2012
NBMBAA Indianapolis Chapter January 2010 - October 2011
Dsahil Industries, LLC June 2010 - August 2010
Skills
Program Management, Social Media, SDLC, Strategy, Event Planning, Cross-functional Team..., Product Management, New Business Development, Process Improvement, Vendor Management, Project Management, Management, Requirements Analysis, Leadership, Visio, Team Management, Analysis, Training, CRM, Strategic Planning, Integration, Team Leadership, Budgets, Team Building, Customer Satisfaction, Business Planning, Customer Service, Workshop Facilitation, PMO, Business Analysis, Data Analysis, Entrepreneurship, Consulting, Change Management, Networking, Marketing, Testing, Access, Public Relations, Public Speaking
Education
Project Management Institute 2006 — 2006
PMP, Project Management Certification
Clark Atlanta University 1977 — 1979
MBA, Marketing
University of Rochester 1973 — 1977
B.A., Psychology
Lou Russell PM Training
Everett Community College February 2013 - Present
Frontier Communications November 2011 - Present
Frontier Communications November 2011 - Present
Snohomish County Human Resources Association (Affiliate of SHRM) December 2009 - November 2011
Rural/Metro Ambulance of Greater Seattle July 2008 - January 2011
Rural Metro Ambulance/San Diego Medical Services Enterprise November 2006 - July 2008
United Stationers 2005 - 2006
Macy's 2003 - 2005
Todd Pacific Shipyards 2001 - 2003
Skills
Policy, Workforce Planning, Business Strategy, Diversity & Inclusion, OFCCP, Risk Management, Leave of Absence..., Employment Law..., Salary, Microsoft Word, FMLA, Human Resources, Management, Recruiting, Employee Benefits, Employment Law, Employee Relations, New Hire Orientations, Labor Relations, Organizational..., Personnel Management, HRIS, Onboarding, Program Management, Training, Interviews, Change Management, Benefits Administration, Conflict Resolution, Applicant Tracking..., College Recruiting, Deferred Compensation, Job Descriptions, Talent Acquisition, Performance Management, Succession Planning, Coaching, Leadership, HR Policies, Employee Handbooks, Payroll
Education
City University of Seattle 2010 — 2010
SHRM Human Resources Certificate
University of Phoenix 2004 — 2006
MBA, Business Administration
University of Washington 2003 — 2003
Human Resources Management Certificate, Human Resources
University of Washington 1999 — 2001
Bachelor's Degree, Business with an Emphasis in Management and Marketing
Vital Records/ City of Cincinnati OH May 2014 - Present
Macy's March 2014 - March 2015
Frontier Communications June 2013 - October 2013
Caldwell College September 2011 - December 2012
Macy's September 2011 - November 2011
Macy's November 2010 - October 2011
Bluefield State College February 2010 - May 2010
H&R Block January 2010 - March 2010
ResCare November 2006 - November 2007
Skills
PowerPoint, Microsoft Office, Research, Jenzabar, IPHIS, Outlook, Microsoft Excel, CDC
Education
Cincinnati State Technical and Community College 2015 — 2016
Associate's Degree, Legal Assistant/Paralegal
New River Community and Technical College 2008 — 2010
Associate of Science (A.S.), Professional Office System Technology
Diamond Comic Distributors August 2014 - Present
Frontier Communications October 2013 - June 2014
Brintnall Deck Works May 2012 - July 2013
American Pool Enterprises, Inc May 2011 - August 2011
Skills
Media & Entertainment, Publishing, Social Media, Journalism, Social Networking, Public Relations, Microsoft Office, Blogging, Telecommunications, Event Planning, Facebook, Salesforce.com, Salesforce Training, CRM, Digital Journalism, Parliamentary Procedure, Robert's Rules of Order, CRM databases, Team Leadership, Broadcast Journalism, Public Speaking, Marketing Communications, PowerPoint, Microsoft Word, Time Management, Microsoft Excel, Social Media Marketing, Event Management, Research, Lifeguarding, Prezi
Education
Coastal Carolina University 2009 — 2013
Bachelor of Arts (B.A.), Communication & Journalism
University of Exeter 2012 — 2012
Creative Writing/Theology
Calvert Hall College High School 2005 — 2009
Frontier Communications June 2015 - Present
Small Business Outfitter March 2007 - Present
Central Ohio Transit Authority May 2012 - May 2015
AAA Ohio Auto Club August 2011 - May 2012
AAA Ohio Auto Club July 2010 - August 2011
American Family Insurance September 2004 - July 2009
American Family Insurance April 2000 - September 2004
Olympic Steel 1998 - 2000
Circuit City Stores, Inc October 1992 - November 1998
Skills
Team Building, Coaching, E-learning, Budgeting, Performance Management, Creative Problem Solving, Public Speaking, Insurance, Mentoring, Strategic Planning, Curriculum Design, Problem Solving, Vendor Management, Program Management, Instructional Design, Recruiting, Organizational..., E-Learning, Needs Analysis, Customer Service, Leadership, Event Planning, Employee Relations, Sales, Staff Development, Project Management, Training Delivery, Policy, Customer Retention, Microsoft Excel, Training, Time Management, Change Management, Marketing, Management, Blended Learning, Customer Satisfaction, Teamwork, Microsoft Word, Leadership Development, Budgets, Adult Education, Process Improvement, Workshop Facilitation, Employee Training, Human Resources, Sales Management, Team Leadership, Analysis, Interviews
Education
Cleveland State University
M.Ed, Adult Learning and Development
Saint Bonaventure University
BA, Communication
University of Wisconsin-Stout
Certificate Program, Instructional Design
Level 3 Communications March 2013 - Present
Frontier Communications January 2005 - March 2013
Fujitsu Network Communications 1999 - 2004
Socrates 1998 - 1999
Skills
Cabling, Optical Fiber, Telecommunications, Troubleshooting, Network Connectivity, Cisco Routers, DSLAM, Redback, OC3, Turn-up, Circuit Testing, Metro Ethernet, ROADM, Fiber Optic Networks, Ethernet over Copper, Metaswitch, Fiber Optic Technology, Fusion Splicing, OTDR, TDR, Jitter, Crosstalk, Concentrators, Multiplexers, Routers, Hubs, Network Interface Cards, Ipconfig, Project Management, FTTx, Data Circuits, T-Berd, Carrier Ethernet, Layer 1, Inside Plant, Premise Wiring, Copper Cabling, Grounding, Software Installation, Wireless, Ethernet, Fiber Optics, DWDM, Switches, Telephony
Education
Charter Oak State College 2011 — 2013
Associate's degree, Business Administration and Management, General
Frontier Communications July 2006 - Present
First Data Corporation October 2005 - May 2006
TeleTech January 1999 - October 2005
Skills
DSL, Customer Service, Customer Satisfaction, Broadband, Telecommunications, Telephony, Satellite TV, Identity Management, Backup Solutions, Volunteer Management, Event Planning, Sales Management, Call Center Development
Education
Leadership West Volusia
Daytona Beach Community College
Elizabethtown-Lewis Central School 1982 — 1994
Clinton Community College
Berger & Argenti/Cuban Imports July 2006 - October 2013
Tabacalera Perdomo March 2002 - July 2006
Winstar Telecommunications, Inc. June 1996 - March 2002
TCC Communications July 1994 - June 1996
Frontier Communications February 1993 - July 1994
Lake States Communications 1990 - 1993
Voicemail International 1988 - 1990
Microtel 1983 - 1988
Skills
Marketing Strategy, Business Development, Strategic Planning, Sales Management, Social Media Marketing, New Business Development, Marketing, Negotiation, Sales, Advertising, Public Relations, Budgets, Social Networking, Online Marketing, Market Planning, Marketing Management, Entrepreneurship, B2B, Business Planning, Online Advertising, Brand Development, Strategic Partnerships, Start-ups, Marketing Communications, Small Business, Product Development
Education
Broward College
JOURNALISM
Chapman University
English Literature
Coconut Creek High School
Naval Technical Training Center
Certification for Telecommunications/Cryptology, Cryptology
Misericordia University October 2014 - Present
The Bon Ton Stores Inc. November 2013 - January 2015
Berkshire Hathaway GUARD Insurance Companies June 2014 - October 2014
Clarion University of Pennsylvania January 2012 - April 2014
Frontier Communications May 2013 - August 2013
Bagel Art Bakery January 2010 - August 2013
Rising Stars Basketball January 2013 - May 2013
Car Mate Trailers September 2012 - December 2012
Education
Clarion University of Pennsylvania 2010 — 2014
Bachelor of Science, Business Administration; Management and Finance, Senior
Frontier Communications November 2011 - Present
eBay Enterprise October 2008 - July 2011
Regis Corporation June 2007 - July 2008
Festival Foods March 2006 - June 2007
Skills
Time Management, Training, Process Improvement, Customer Experience, Customer Service, Team Building, Call Centers, Microsoft Office, Customer Satisfaction, Strategic Planning, Team Leadership, Sales
Education
Dakota County Technical College 2011 — 2012
Radiologic Technology/Science - Radiographer
Chippewa Valley Technical College 2006 — 2009
Cosmetology/Cosmetologist, General
Coverall Health-Based Cleaning System November 2014 - Present
Coverall Health-Based Cleaning System June 2013 - November 2014
The Weiss Group, Inc. 2007 - 2013
TheStreet October 2006 - April 2007
American HomePatient May 2005 - June 2006
UnitedHealthcare December 2003 - April 2005
Frontier Communications May 2001 - November 2003
World Wrestling Entertainment June 1998 - November 2000
MTI / The Image Group August 1994 - June 1998
Skills
Microsoft Word, Microsoft CRM, Microsoft Excel, PowerPoint, Outlook, Salesforce.com, Web Browsing, Video Editing, Audio Editing, Web Chat, CPAP, Oxygen, Sales, Insurance, Call Center, Asset Managment, Investments, Financial Services, Call Centers, Following Up, Persistence
Education
City University of New York-Hunter College 1990 — 1994
Communications, Photographic and Film/Video Technology/Technician and Assistant
Hunter College 1990 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Frontier Communications May 2015 - Present
Bendbroadband July 2012 - February 2015
Alaska Communications March 2010 - May 2012
Verizon Business January 2004 - January 2010
Expanets / Lucent Technologies 1996 - 2003
Skills
Managed Services, Professional Services, Wireless, Data Center, Telecommunications, VoIP, Unified Communications, Sales Management, Sales, MPLS, Solution Selling, Strategic Partnerships, Strategic Planning, Channel, Cross-functional Team..., Cloud Computing, SaaS, Product Management, Competitive Analysis, Call Center, Team Leadership, Team Building, SMB Sales, Direct Sales, P&L Management, Full P & L..., Sales Process, Sales Execution, Corporate Mission and..., Enterprise Channel, Employee Retention, Big-picture Thinking, Big Picture Sales..., Change Management, Company-Wide Sales..., Engineering Support..., Exceptional Client..., Staff Motivation, Organizational..., Strategic Leadership, Strategy Execution, SMB Channel, Compensation Plans, CRM Implementation, Support Deployment..., Cable Television, Wholesale Sales, Process Improvement, Operations Management, Executive Level...
Education
San Francisco State University 1981 — 1982
MBA, Marketing
San Francisco State University 1980 — 1981
BA, Broadcast Commuinications
College of San Mateo 1977 — 1979
Cobasys September 2004 - June 2006
Kawasaki Robotics March 1999 - July 2003
Frontier Communications September 1996 - December 1998
Detroit Edison December 1980 - June 1996
Education
Central Michigan University 1985 — 1987
Wayne State University 1970 — 1975
B.S., Psychology
IEC Electronics January 2013 - Present
Sutherland Global Services July 2009 - January 2013
Bausch + Lomb July 2006 - July 2009
Sutherland Global Services September 2005 - July 2006
Sutherland Global Services May 2004 - September 2005
Frontier Communications April 2001 - May 2004
EFP Group January 2001 - April 2001
JC Jones & Associates March 1999 - January 2001
Skills
Hyperion Planning, Hyperion, Oracle Applications, Essbase, EPM, DCF, NPV, Valuation, Business Intelligence, Business Planning, Pricing, Transfer Pricing, Cost Accounting, PeopleSoft, OBIEE, Budgeting, Forecasting, Currency, Foreign Exchange..., Financial Modeling, Excel, Access, External Reporting, MD&A, 10Q, 10K, Statement of Cash Flows..., HFM, Brio Query, Monarch, Microsoft Excel, Hyperion Enterprise, Budgets, Finance, Variance Analysis, ERP, Analysis, Accounting, Financial Analysis, Corporate Finance, Internal Audit, Strategy, Auditing, Consolidation, Analytics
Education
University of Rochester - Simon Business School 1996 — 1998
MBA, Corporate Finance
Colgate University 1990 — 1994
B.A., Geology
USAC July 2006 - Present
Frontier Communications 1998 - 2005
Skills
Telecommunications, Financial Analysis, IT Audit, Project Management, Internal Audit
Education
College of the Holy Cross 1980 — 1984
Frontier Communications April 2012 - Present
Frontier Communications October 2011 - April 2012
Frontier Communications September 2010 - October 2011
Frontier Communications November 2008 - September 2010
Frontier Communications July 2001 - October 2008
Frontier Telephone 1990 - 2008
Frontier Communications 1990 - 2007
Skills
Metro Ethernet, T1, Revenue Assurance, Broadband, Carriers, Internet Services, Provisioning, TDM, Telephony, IP Transit, Ethernet, Telecommunications, MPLS, Co-location, VoIP, Sales Engineering, FTTP, IP, Wireless, Managed Services
Education
Rochester Institute of Technology 1991 — 1994
MBA
Clarkson University 1986 — 1990
Bachelors, Electrical Engineering
Building Industry Association of Clark County February 2013 - Present
Frontier Communications May 2010 - February 2013
Frontier Communications 2010 - 2010
Cystic Fibrosis Foundation March 2007 - January 2009
American Lung Association of Oregon March 2005 - November 2006
Juvenile Diabetes Research Foundation June 2000 - October 2004
Skills
Event Management, Fundraising, Event Planning, Volunteer Management, Non-profits, Marketing Communications, Public Relations, Social Media, Social Media Marketing, Press Releases, Media Relations, Sponsorship, Marketing
Education
Eastern Washington University 1998 — 2000
BS, Organizational Communications
Clark College 1996 — 1998
AA
Evergreen High School 1993 — 1996
Bartech Group March 2015 - Present
Keller Williams Real Estate December 2012 - March 2015
Frontier Communications June 2010 - May 2011
APB Consulting 2010 - 2010
Verizon Telecom October 2004 - July 2009
Time Warner Cable January 2003 - October 2004
Charter Communications 2001 - 2002
Time Warner Cable 1995 - 2001
Cox Communications 1978 - 1995
Times Mirror Cable 1978 - 1995
Skills
Broadband, Telecommunications, Fiber Optics, VoIP, Telephony, Computer Network..., Optical Fiber, Wireless, IP, IPTV, Ethernet, Network Design, ATM networks, Call Center, DSL, Cabling, VOD, T1, MPLS, SDH, Troubleshooting, Sales Engineering, Cisco Technologies, RF, DWDM, Switches, Customer Retention, Integration, Direct Sales, Network Architecture, Managed Services, Data Center, Wireless Networking, Training, Provisioning, Routers, SIP, Strategic Partnerships, Routing, LAN-WAN, WAN, Network Engineering, TCP/IP, Networking, Product Management, Technical Support, Vendor Management, Call Centers, Customer Experience, Cellular Communications
Education
Christian Brothers University
Indiana University Bloomington
Purdue University
Frontier Communications January 2010 - Present
Verizon July 2009 - January 2010
Verizon November 2005 - June 2009
US Army December 1991 - December 2001
Skills
Call Centers, Cross-functional Team..., Process Improvement, Customer Satisfaction, Training, Leadership, Program Management, Vendor Management, Strategy, Customer Service, Management, Microsoft Excel, Sales Operations, Analysis, Human Resources, Telecommunications, Business Analysis, Sales Process, Sales, Product Management, Negotiation, Project Management, CRM, Data Analysis, Performance Management
Education
Indiana Wesleyan University 2008 — 2010
MBA, Business Administration and Management
Mills College 1997 — 2000
B.A., Political, Legal and Economic Analysis
Chabot College 1995 — 1997
Associate of Arts, Liberal Arts
Frontier Communications January 2013 - Present
Discount Mattress Inc May 2011 - January 2013
Atchinson & Associates January 2010 - January 2013
Spring Air Bedding January 2010 - December 2010
Skills
Sales Management, New Business Development, Sales, Account Management, B2B, Key Account Management, Sales Operations, Sales Process, Retail, Product Development, Sales Presentations
Education
Central Michigan University 1994 — 1998
Business Management
Alma High School 1990 — 1994
Frontier Communications April 2015 - Present
IBM June 2014 - February 2015
Express Scripts February 2013 - June 2014
Collaborative Consulting July 2010 - February 2013
Verizon June 2004 - November 2009
Verizon July 1986 - June 2004
Verizon May 1980 - June 1986
Skills
Customer Service, Provisioning, Telecommunications, Process Improvement, Business Analysis, Program Management, Visio, Troubleshooting, Quality Assurance, SDLC, Project Management, Networking, Access, Technical Support, Management, Customer Experience, Vendor Management, Security, Software Documentation, Business Process, Cloud Computing, Call Centers, VoIP, Software Project..., Requirements Analysis, Requirements Gathering, Databases, Integration, Data Center, Product Management, Information Technology, PMP, Cross-functional Team..., IT Strategy, Disaster Recovery, PMO, Project Portfolio..., Change Management, SQL, Analysis, Enterprise Architecture, Call Center, Project Planning, Team Leadership, Testing, Business Intelligence, System Deployment, Business Process...
Education
City University of New York-Herbert H. Lehman College 1983 — 1984
Business
American Institute of Banking 1978 — 1980
Banking
Coldwell Banker Residential Brokerage 2014 - Present
Synectic December 2011 - Present
SureWest Communications May 2010 - August 2011
Frontier Communications March 2009 - May 2010
Guardian Building Products August 2007 - February 2009
Hampton Affiliates 2001 - 2007
BMA September 1992 - November 1998
Skills
Avaya Products,..., Sales, Purchasing, VoIP, Telecommunications, Sales Operations, Account Management, Selling, Unified Communications, Solution Selling, Cold Calling, Product Management, Negotiation, Contract Negotiation, Direct Sales, Marketing, Leadership, Training, Salesforce.com, Sales Management, Retail, Sales Process
Education
College of the Redwoods
Business Administration and Management, General
Frontier Communications October 2000 - Present
Skills
MPLS, Vendor Management, WAN, Network Engineering, Network Design, LAN-WAN, Switches, Visio, Frame Relay, Ethernet, Routers, T1
Education
Clarkson University 1992 — 1996
Bachelor of Science (BS), Civil Engineering
Frontier Communications November 2011 - Present
Integra Telecom April 2009 - November 2011
CORT March 1998 - March 2009
cort 1998 - 2009
Skills
Business Development
Education
Clark College 1989 — 1991
Business
Everest Consulting Group April 2010 - Present
MobileIron August 2013 - Present
Frontier Communications October 2012 - 2013
FedEx March 2010 - October 2012
Standard & Poor's January 2010 - March 2010
PepsiCo September 2009 - February 2010
Service Master April 2008 - July 2009
Skills
Java, J2EE, ExtJS, JDBC, Spring, Struts, Java Enterprise Edition, Ext JS, Sencha, Sencha Touch, Mobile Application, Hibernate, Sterling CRM 9.2, Hadoop, HBase, Hive, JSP, Weblogic, Tomcat, Cloudera, Amazon EC2, Oozie, Databases, SOAP, JUnit, Spring Framework, Web Services, WebLogic, SDLC, REST, Git
Education
Cleveland State University 2006 — 2009
Master, Electrical and Computer
Frontier Communications September 2000 - Present
Atlantic Testing Labs 1997 - 2000
NYS Dept of Transportation 1996 - 1997
Education
Clarkson University 1992 — 1996
BS, Civil Engineering
Waterville Central School 1980 — 1992
Frontier Communications June 2015 - Present
Frontier Communications November 2014 - June 2015
Frontier Communications April 2013 - November 2014
Frontier Communications September 2012 - April 2013
Frontier Communications July 2010 - September 2011
Verizon January 2010 - June 2010
Verizon June 2008 - January 2010
Skills
Business Intelligence, Telecommunications, Performance Assurance, Vendor Management, Integration, Process Improvement, Business Analysis, Program Management, Cross-functional Team..., Ethernet, Team Leadership, Telephony, Change Management, Call Center, Broadband, Wireless
Education
Everett Community College 2013 — 2013
Certificate, Business Intelligence Implementation
Everett Community College 2012 — 2012
Certificate, SQL Server Developer
Stevens Institute of Technology 2001 — 2003
Masters of Sciences, Telecommunications Management
Central Washington University 1995 — 1997
Bachelors of Science, Electronic Engineering Technology
Pierce College 1993 — 1997
Associate in Arts and Sciences, General Studies
Pierce College 1993 — 1995
Associate, Electronic Engineering Technology
Bellarmine Prepatory
Hands On Technology Transfer
University of Idaho
Giovingo Vineyards November 2001 - Present
Oregon Department of Transportation September 2014 - August 2015
Oregon Department of Transportation February 2014 - May 2014
Frontier Communications March 2011 - April 2013
Verizon June 1982 - February 2011
Skills
Process Scheduler, Project Management, OSP Construction, Cabling, Structured Cabling, Telecommunications, OSP, Telephony, Program Management, Optical Fiber, Fiber Optics, MPLS, Wireless, IP
Education
The University of Georgia
Bachelor of Science, Zoology/Animal Biology
University of California, Santa Barbara
Accounting, Non degree
Chemeketa Community College
Viticulture and Enology
Wells Fargo March 2014 - Present
Bank of America March 2013 - March 2014
Bank of America September 2012 - March 2013
American Tire Distributors July 2010 - September 2012
Frontier Communications February 2010 - July 2010
Independent Health January 2001 - April 2010
Skills
Enterprise Architecture, SOA, Java Enterprise Edition, Strategic Planning, Weblogic, SDLC, J2EE Application..., J2EE Web Services, BMP design, UML, OSB, Oracle SOA Suite, Python, Business Intelligence, Software Development, Project Management, Integration, SQL, Databases, Business Analysis, Requirements Analysis
Education
Cheyney University of Pennsylvania
Frontier Communications April 2010 - Present
Vision Financial Corporation October 2006 - April 2009
JRP Communications April 2000 - October 2006
Ameritech June 1993 - April 2000
AT&T June 1986 - June 1993
Skills
Team Building, Sales Operations, Human Resources, Networking, Telephony, Call Centers, Hiring, VoIP, Software Documentation, Sales, Telecommunications, Process Improvement, Software Installation, Temporary Placement, Healthcare, Call Center, Vendor Management, Troubleshooting, Managed Services, Customer Retention, Recruiting, Technical Support, Customer Satisfaction, Customer Service, Access
Education
College of DuPage 1983 — 1986
Erie Energy Consulting Group January 2010 - February 2015
AT&T January 1998 - December 2010
Frontier Communications January 1995 - January 1998
Skills
Performance Management, Direct Sales, Account Management, Sales Management, Telecommunications, New Business Development, Managed Services, Sales Operations, Start-ups, Management, Team Leadership, Leadership, Sales Process, Sales, Customer Retention, VoIP, Negotiation, Project Management, Process Improvement, Contract Negotiation, Solution Selling, Selling, Training, Salesforce.com, B2B, Business Development, Wireless, Product Management
Education
Cleveland State University 1990 — 1995
Bachelors, Public Relations, and advertising
Milennium Networks 2003 - Present
AT&T Global Services August 2007 - July 2012
AT&T January 2006 - August 2007
AT&T February 2005 - December 2005
Sprint Nextel February 1999 - September 2003
Frontier Communications January 1997 - February 1999
PACNET January 1997 - September 1997
AT&T Business Multimedia Services March 1993 - December 1996
Skills
Managed Services, Solution Selling, VoIP, Telecommunications, MPLS, Selling, Account Management, CRM, Unified Communications, Network Design, Negotiation, Wireless, IP, Telephony, WAN, Cloud Computing, LAN-WAN, Operations Management, Contract Management, Direct Sales, SIP Trunking, Pipeline Development, Networking, Enterprise Software, Ethernet, Frame Relay, Co-location, Cisco Technologies, Routers, Sales Process, Sales Operations, Data Center, Technical Sales..., Technical Product Sales, Technical Sales..., Management, Solutions Marketing, Cloud Applications, Cloud Storage, Product Marketing, Leadership, Call Centers, T1, SaaS, Mobile Devices, Sales Management, Channel Partners, Product Management, Strategic Partnerships, SIP
Education
Cleary University 2006 — 2007
Bachelor of Business Administration (B.B.A.), Information Technology
Cleary University 2006 — 2007
Bachelor's Degree, Information Technology
Liberty University
(Retired - Keepin' Busy) April 1995 - Present
Downtown Community Forum 1980 - Present
Frontier Communications June 1962 - March 1995
Frontier Corporation - formerly Rochester Telephone 1962 - 1995
Rochester Telephone Corp 1962 - 1995
Rochester Tel 1962 - 1995
Skills
Public Speaking, Strategic Planning, Management, Telecommunications
Education
College of the Holy Cross 1958 — 1962
BS, Economics/Philosophy
Frontier Communications October 2014 - Present
AT&T February 2011 - Present
AT&T April 2009 - January 2011
AT&T Mobility October 2007 - April 2009
DSL.Net 1999 - September 2007
Education
Central Connecticut State University
RDL Accounting & Income Tax Service August 2003 - Present
Frontier Communications November 2011 - October 2012
Frontier Communications July 2007 - November 2011
Thomson Holdings, Inc. June 2006 - June 2007
Schultheis & Panettieri, LLP July 1999 - June 2006
Skills
Infinium, NGS Query, Endeavor, Access, Microsoft Excel, Microsoft Word, Query Writing, Account Reconciliation
Education
City University of New York-Herbert H. Lehman College 1992 — 1996
Bachelor's degree, Accounting
Laguardia Community College 1985 — 1989
Associate of Arts and Sciences (A.A.S.), Accounting
Justin Fappiano Law Office September 2013 - Present
Rostro de Cristo July 2012 - August 2013
Ornell Law Office January 2012 - May 2012
Salvation Army October 2008 - May 2012
YWCA Daybreak Division September 2011 - December 2011
Frontier Communications May 2011 - August 2011
Worcester District Attorney's Office January 2011 - May 2011
WestLB AG May 2010 - August 2010
Skills
Proficient in Spanish
Education
College of the Holy Cross 2008 — 2012
B.A., Economics
Fairfield College Preparatory School 2004 — 2008
Frontier Communications April 2014 - Present
Frontier Communications April 2014 - June 2014
Capital Staffing Solutions, Inc - Engagement: USAble LIfe, Little Rock, AR May 2013 - April 2014
Frontier Communications November 2012 - May 2013
Genesis10 Consulting August 2011 - September 2012
Selerix Systems, Inc January 2008 - August 2011
St. Jude Medical January 2006 - December 2006
TXU Energy July 2001 - August 2003
PowertradE July 2000 - July 2001
Williams Energy August 1998 - June 2000
Skills
Project Management, Continuous Improvement, Process Improvement, Visio, Business Analysis, Program Management, Requirements Analysis, SDLC, Change Management, SharePoint, PMP, Business Process..., Salesforce.com, Lean Six Sigma, Cloud Applications, JAD, Use Case Diagrams, Use Case, Software Implementation, Software Selection, Test Planning, Test Cases, Technical Documentation, Thought Leadership, Written & Verbal..., Analysis, Cross-functional Team...
Education
University of Tulsa 1995 — 1997
Bachelor of Science, Management Information Systems
University of Tulsa 1993 — 1997
Bachelor’s Degree, Management Information Systems, General
Cheonggang Academy
Bachelor of Science, Business Administration; Management Information Systems
Discover Financial Services February 2007 - Present
Frontier Communications August 2004 - February 2007
Frontier Communications May 2000 - September 2004
Frontier Communications June 1994 - May 2000
GE January 1990 - June 1994
Education
Clarkson University
BS, Industrial Distribution
Peak Hosting July 2015 - Present
Integra Telecom 2010 - July 2015
Frontier Communications September 2009 - December 2010
Integra Telecom July 2006 - September 2009
tw telecom 1997 - 1998
Skills
MPLS, Ethernet, WAN, Internet Services, Network Design, Adtran, Telecommunications, BGP, Juniper, Peering, IPv6, Cisco Technologies, IP Multicast, Routing, Network Engineering, LAN-WAN, IP, Metro Ethernet, Frame Relay, MPLS VPN, T1
Education
Colby Community College 1996 — 1997
Associate's degree
Northwest Kansas Technical College 1996 — 1997
Frontier Communications March 2015 - Present
Lincoln Financial Group September 2014 - March 2015
Lincoln Financial Group March 2013 - September 2014
Lincoln Financial Group July 2006 - March 2013
Circus Funatics January 2009 - December 2011
Skills
Business Strategy, Team Building, Strategic Planning, Product Development, Operations Management, Customer Service, Yellow Belt, Series 6, Customer Satisfaction, Process Improvement, Marketing, Training, Insurance, Leadership, Sales, Financial Services, Management, Project Management, Microsoft Excel, Business Analysis, Call Centers, Finance, Life Insurance, Mutual Funds
Education
Indiana Wesleyan University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, B+
Coastal Carolina Community College 1995 — 1997
Associate's degree, Architecture, 2.78
Routerheads, LLC February 2010 - Present
Cbeyond August 2008 - February 2010
OneNetUSA January 2007 - February 2008
Frontier Communications May 2005 - January 2007
Integra Telecom January 2004 - January 2005
USA Telecom Inc. September 2002 - January 2004
Qwest/USWest March 1992 - November 2001
CONTROL DATA CORPORATION October 1984 - February 1991
MAGNETIC PERIPHERALS Inc.Subsidiary of Control Data Corp December 1981 - October 1984
Skills
Switches, VoIP, Cisco Technologies, Routers, Ethernet, Managed Services, Telecommunications, T1, Telephony, Firewalls, Call Centers, Optical Fiber
Education
Champlain College
GPA 3.6, Certificate of Concentrated Studies in Telecommunications
Minnesota State University, Mankato 1979 — 1981
AA, Electronic Technology
Bolthouse Farms March 2014 - Present
Better Business Bureau April 2013 - May 2013
Frontier Communications July 2011 - December 2012
Spike's Keg O' Nails Bar & Grill April 2010 - September 2010
Ole Dam rd. Party Store April 2009 - September 2009
Harbor Beach Private Community April 2002 - August 2005
Skills
Google Adwords, National Sales Training, Microsoft Office, Adobe Creative Suite, Microsoft CRM, SAP, Event Planning, Sales, SEO, Social Media
Education
Central Michigan University 2008 — 2012
Bachelors of Science in Business Administration, Marketing: Professional Sales & Integrated Marketing Communications. Advertising & Design
Grayling High School 2004 — 2008
Frontier Communications July 2010 - Present
Verizon Data Services October 1988 - June 2010
United States Air Force August 1976 - August 1980
Skills
Storage Area Networks, Telecommunications, Infrastructure, Integration, Virtualization, Unix, EMC Storage, Troubleshooting, Engineering, TCP/IP, Disaster Recovery, Ethernet, HDS, IP
Education
University of South Florida 1983 — 1988
BA, Psychology
City University of New York-Brooklyn College 1980 — 1983
AA, Computer Science
Xcell Automation, Inc. October 2014 - Present
Komax Solar Inc November 2012 - Present
Frontier Communications September 2011 - May 2012
ASK Staffing, Inc October 2010 - March 2011
Family Enrichment Center April 2009 - July 2009
Skills
Cash Applications, Accounts Receivable, Accounts Payable, Billing, Invoicing, Administration, Microsoft Excel, QuickBooks, AS400 system, Getting The Job Done, Account Reconciliation, Account Analysis
Education
Central Pennsylvania College 2012 — 2015
Business Administration; Accounting
McCann School of Business and Technology 2009 — 2011
Associates, Business Administration
Technatomy Corporation January 2014 - Present
HSBC/Capital One November 2012 - October 2013
Frontier Communications July 2010 - May 2012
Verizon December 2006 - June 2010
EDS June 2003 - November 2006
MCI Corporation March 1985 - June 2003
Computer Sciences Corporation June 1970 - March 1985
Skills
Disaster Recovery, Network Security, Virtualization, System Administration, Hardware, Storage, Servers, Unix, Technical Support, AIX, Solaris, DNS, HP-UX, Veritas Cluster Server, Sun, VPN, System Architecture, VMware, Operating Systems, Veritas Volume Manager, IT Management, SAN, High Availability
Education
College of DuPage 1972 — 1974
2 Years, Business
Fallout Shelter Arcade LLC November 2009 - Present
Frontier Communications October 2014 - Present
Frontier Communications February 2008 - October 2014
Frontier Communications November 2004 - February 2008
Intrcomm Technology April 1998 - April 2004
Skills
ATM networks, Metro Ethernet, A+ Certified, Linux, Low Voltage, Calix C7, Calix E5, SONET, BTI packetVX, Disaster Recovery, Network Design, Network Engineering, Networking, System Administration, Troubleshooting, VMware, VoIP
Education
Century College 2007 — 2008
Digital Forensics
St. Cloud State University 1996 — 1997
Greece Central School District September 2006 - Present
EXCELLCOMM February 1999 - February 2003
Frontier Communications May 1989 - January 1999
Skills
Curriculum Development, supervising and..., certified in Conflict..., New York State..., skilled trainer, skilled in behavior..., Skilled Labor, Lesson Planning, Classroom, Music Education, Teaching, Educational Technology, Staff Development, Training, Event Planning
Education
Clark University
Rochester Institute of Technology
Master's degree, Instructional Design
SUNY Fredonia
Bachelor's degree, English & Psychology
Self-employed 1999 - Present
Frontier Communications April 2010 - September 2011
Mortgage Money Store / ReMax August 2008 - March 2010
Skills
Staff Management, New Hire Training, Business Management, Business Strategy, Marketing Management, Credit Risk, Financial Planning, Loan Origination, Real Estate, Loan Modifications, Hotel Management, School Administration, Employee Management, Job Fairs, Website Development, New Business Development, Organizational..., Conflict Resolution, Strategic Planning, Team Leadership, Market Planning, Customer Relations, Sales Management, Negotiation, Marketing Strategy, Team Building, Mentoring, Customer Service, Problem Solving, Employee Relations, Team Management, Hiring, Administration, Account Management, Coaching, Business Planning, B2B, Event Management, Event Planning
Education
City University of Seattle 2004 — 2006
City University of New York-Herbert H. Lehman College
Frontier Communications November 2012 - Present
GTE/Verizon/Frontier Communications March 2000 - October 2012
GTE/Verizon/Frontier Communications March 1997 - March 2000
GTE/Verizon/Frontier Communications January 1994 - March 1997
Blue Cross Blue Shield of Pennsylvania September 1993 - September 1994
Skills
Excel, Microsoft Office, PowerPoint, Word, Outlook, Customer Service, Problem Solving, Administration, Customer Relations, Research, English, Budgeting, Teamwork, Scheduling, Windows, Data Entry, Lotus Notes, Inventory Management, Analysis, Administrative Support, Documentation, Supervisory Skills, Writing, Adobe Acrobat, Spreadsheets, Event Planning, Accounting, Accounts Payable, Planning, Facebook, Accounts Receivable, Telephone Skills, Team Building, Typing, Financial Reporting, Data Analysis, Process Scheduler, Management, Microsoft Excel
Education
Allegheny Clarion Valley HS
Clarion University of Pennsylvania
Accounting
Frontier Communications July 2012 - November 2014
Georgetown Hospital September 2011 - June 2012
BCBS of SC September 2004 - March 2011
Education
Horry-Georgetown Technical College
Medical Billing and Coding Certificate, Medical Billing and Coding, 3.89 GPA
Charleston Southern University 2008 — 2009
Bachelor's degree Business Management, Business, Management, Marketing, and Related Support Services, 3.89 GPA
Middlesex Community College 1983 — 1987
Associate's degree, Business Administration and Management, General
Frontier Communications July 2010 - Present
Verizon January 2006 - June 2010
MCI Telecommunications December 1988 - December 2005
Skills
Solution Selling, Leadership, Program Management, Training, Management, Salesforce.com, Telecommunications, Budgets, Sales Operations, Managed Services, Project Management, Customer Service, Analysis
Education
Central Michigan University 1992 — 1994
Master of Science Adminstration, Business Administration, Management and Operations
Eastern Michigan University 1982 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Frontier Communications May 2012 - Present
Frontier Communications February 1992 - May 2012
Verizon May 1985 - February 1992
Skills
Telecommunications, Solution Selling, Managed Services, VoIP, Unified Communications, Wireless, Direct Sales, Co-location, MPLS, Telephony, Salesforce.com, Metro Ethernet
Education
Coker College 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Sonicom INC June 2013 - Present
Frontier Communications June 2010 - June 2013
John Trastor July 2009 - June 2010
Skills
Telecommunications, Troubleshooting, Customer Service, Team Leadership, Project Management, Wireless, Management, Microsoft Office, Service Delivery, Team Management, Process Improvement, Cisco Technologies, Account Management
Education
Portland Community College 2013 — 2013
Certification, CCNA Computer Networking
Central Washington University 2003 — 2003
Associate of Arts and Sciences (A.A.S.), Elementary Education and Teaching