Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Technology Research Group July 2015 - Present
Technology Research Group 501(c)3 Scientific R&D May 2015 - Present
Technology Research Group June 2007 - Present
Technology Solutions Consultant August 2003 - Present
Frontier Communications July 2011 - January 2012
Tellabs Operations, Inc January 2001 - January 2002
Time Warner Inc. November 2000 - January 2001
AT&T - Lucent Technologies September 2000 - December 2000
Qwest Communications/Nortel January 2000 - September 2000
QWEST/U.S. West May 1999 - December 1999
Skills
Computer Hardware, Computer Maintenance, Computer Repair, Computer Science, Electronics, Electrical Design, Electronic Engineering, Telecommunications..., Telephony, Network Design, Wireless Networking, Network Architecture, Network Engineering, Technical Writing, Technical Support, Technical Documentation, Information Technology, Microsoft Office, Visio, Grant Writing, Grant Preparation, Alternative Energy, Solar PV, Solar Cells, Solar Power, Fuel Cells, Hydrogen Fuel Cells, Batteries, Battery Management..., Battery Charger, Inverters, Rectifier, Biomass, Cellulosic Ethanol, Design Research, Research, Fiber Optics, Fiber Optic Networks, Fiber Optic Technology, RF Engineering, RF design, RF networks, Telcordia, ITU-R Standards, IEEE standards, BSCI, Unix, Linux, Ubuntu, Solaris
Education
Capitol College 1992 — 1994
Associate's Degree, Electrical, Electronics and Communications Engineering, Associate Applied Science - Graduated
Online Course work 2008 — 2014
Graduate & Under Graduate Studies, Physics
Fujikura Ltd. 2000 — 2000
Optical Fiber Fusion Splicing Certification, Optical Fiber, Certified
Cisco Systems 1999 — 1999
Certification - Cisco Routers & Advanced Cisco Routers, Networking Switching and Routing, Passed
Nortel S/DMS Optical Carrier (OAM&P) 1998 — 1998
Nortel Certification, Nortel S/DMS Optical Carrier Operations, Administration, Maintenance and Provisioning (OAM&P), Passed
Career Archives - Microsoft Skydrive 1996 — 2014
Telecommunications and Energy, Electrical and Electronics Engineering
Association of Procurement Technical Assistance Center 2008 — 2010
Federal, state and local government contracting, procurement and grant writing., Grant Writing, Grade 2 Completed
U.S. Army Armor School - Ft. Knox, KY 1986 — 1992
3rd Squadron, 16th Cavalry, 63E M1(A1 & A2)Abrams, 63T M2-3 Bradley, Specialist 4 Graduated - Honorably Discharged
Frontier Communications February 1997 - Present
Global Crossing May 1999 - September 2001
Skills
Provisioning, Team Leadership, T1, VoIP, Telecommunications, Ethernet, WAN, LAN/WAN, Network Design, Engineering, Customer Relations, Process Improvement, Problem Solving, Mentoring, Project Management, Network Engineering, Frame Relay, Customer Service, Integration, Networking, LAN-WAN, Switches, Management, MPLS, Wireless, DSL, Call Centers, Telephony, Troubleshooting, Managed Services, Vendor Management, IP, Fiber Optics, TDM, SIP, DWDM, Unified Communications, ATM networks, Computer Network..., SDH, Internet Services, Optical Fiber, Cisco Technologies, Broadband, Cabling, Avaya, FTTx, ISDN, Sales Engineering, Data Center
Education
Cardinal Stritch University 1999 — 2002
Frontier Communications September 2014 - Present
Synergy Services May 2014 - September 2014
AT&T January 2001 - March 2014
AT&T April 1995 - December 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Cornell University
•Labor Relations Studies – Contract Administration- Certificate Program
Central Connecticut State University 1978 — 1982
Bachelor of Arts (BA), Educational/Instructional Technology
Top Secret Nutrition December 2013 - Present
HYLETE September 2013 - Present
U.S.D Self Defense & MMA Fitness September 2013 - Present
Booktango March 2013 - Present
Frontier Communications February 2008 - Present
Frontier Communications July 2007 - Present
Matchfit April 2014 - August 2014
Fitmark October 2013 - May 2014
SEI Nutrition April 2013 - September 2013
Ryno Power Sports Supplements March 2013 - May 2013
Skills
Nutrition, Time Management, Sales, Sports, Social Networking, Strength Training, Coaching, Training, Team Building, Social Media, Entrepreneurship, Leadership, Marketing, Social Media Marketing, Public Speaking, Customer Service
Education
Central Arizona College 1999 — 2000
Business Administration and Management, General
Central Arizon
Business, Management, Marketing, and Related Support Services
Tesco Controls, Inc. January 2015 - Present
Frontier Communications March 2014 - January 2015
California Employment Development Department 2010 - 2012
Skills
AutoCAD, C, Windows, Microsoft Office, Microsoft Excel, Outlook
Education
CSU Sacramento 2006 — 2014
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Venturist Network, LLC September 2013 - Present
Frontier Communications May 2011 - September 2013
Board of Directors/Investor/Advisor 2006 - May 2011
Microdiffusion (Revalesio Corporation) 2001 - 2006
Ancor Capital Partners 1998 - 2000
GTE 1984 - 1998
Skills
Start-ups, Strategy, Telecommunications, Mergers, Management, Strategic Planning, Leadership, Business Strategy, Mergers & Acquisitions, Team Building, Business Development, New Business Development, Competitive Analysis, Executive Management, Entrepreneurship, Venture Capital, Strategic Partnerships, Marketing, Integration, Sales, Sales Operations, P&L Management, Product Marketing, Cross-functional Team..., Project Planning, Product Management, Solution Selling, CRM, SaaS, Nonprofits
Education
Southern Methodist University - Cox School of Business 1997 — 1999
Master of Business Administration
California State Polytechnic University-Pomona 1978 — 1983
Bachelor of Science in Business Administration, Marketing Management
Frontier Communications October 1978 - Present
Rossi June 1977 - April 1978
St. John's in Rochester October 1973 - October 1975
Skills
Telecommunications, Project Management, Strategic Planning, Team Building, People Skills
Education
Bryant and Stratton College 1986 — 1987
No degree, Secondary Education and Teaching, 1 year
Sawyers Business School 1975 — 1975
Secretarial Degree, Executive Assistant/Executive Secretary, 6 month course
Monroe High School 1970 — 1975
monroe High School , Roch 1970 — 1975
Secretarial, Elementary Education and Teaching
California Task Force on Cyber Security December 2014 - Present
Cloak-n-Dagger January 2013 - Present
Frontier Communications March 2010 - August 2013
Capital Communications Group 2008 - April 2010
Xora, Inc February 2008 - October 2008
TelePacific Communications June 2006 - February 2008
Digital Consulting Group March 2002 - June 2006
MCI Worldcom August 1997 - November 2000
Skills
Telecommunications, Co-location, Cloud Computing, VoIP, SaaS, Wireless, MPLS, Enterprise Software, CRM, Networking, Management, Project Management, Sales, Sales Management, Managed Services, Professional Services, SIP, Software Development, Telephony, Mobile Devices, Unified Communications, Selling, Direct Sales, Ethernet, Data Center, Start-ups, Security, Solution Selling
Education
University of Oxford 2011 — 2012
Advanced Diploma, Data and Systems Analysis, Software Engineering, Distinction
Colorado Technical University 2008 — 2010
Bachelor's Degree, Project Management
Cosumnes River College 2008 — 2008
Associates Degree, Business
California State University-East Bay 1990 — 1993
BA, Marketing
Lincoln Financial Group October 2014 - February 2015
Frontier Communications 2014 - October 2014
Medical Protective February 2011 - August 2014
Baxter Healthcare February 2009 - March 2010
Finish LIne July 2007 - July 2008
Skills
Marketing, Customer Service, Insurance, Inventory Management, Competitive Analysis, Leadership, Training
Education
Ivy Tech Community College-Northeast 2013 — 2014
Associate's Degree, Graphic Design
Carthage College 2004 — 2008
B.A., Marketing and Business Admin.
EMA, Inc April 2014 - Present
EMA, Inc September 2012 - March 2014
Bayview Management Group, Inc. March 2003 - September 2012
Eschelon Telecom December 1998 - October 2002
Onvoy November 1994 - December 1998
Frontier Communications September 1990 - November 1994
Skills
Process Improvement, Acquisition Integration, Telecommunications, Management, Project Management, Strategy, Program Management, Leadership, Managed Services, Vendor Management, CRM, Cross-functional Team..., Water Industry
Education
Campbell University 1982 — 1986
BS
Gravity4 on behalf of Creative Circle (Temporary Agency Role) April 2015 - July 2015
Macy's January 2014 - April 2015
PeopleFinders August 2013 - December 2013
HealthyPets, Inc. / EntirelyPets / VitaSupply May 2012 - August 2013
Quest Media & Supplies, Inc. June 2011 - May 2012
AdzZoo 2009 - 2010
AT&T Mobility 2007 - 2009
ComicRush.com 2005 - 2007
Frontier Communications 2003 - 2005
AT&T Mobility / Cingular Wireless 1998 - 2003
Skills
Internet & Web Marketing, Sales Management, Online Marketing, Digital Marketing, SEM, SEO, Sales Trainings, Inventory Management, Public Speaking, Sales Presentations, Team Leadership, Lead Generation, Business Management, Telecommunications, Wireless Services, Mobile Communications, B2B Sales & Marketing, Ecommerce, Sales Support, Direct Sales, Inside Sales, Social Media, Social Media Marketing, Blogging, PPC, Facebook Marketing, Twitter, Pinterest, LinkedIn, Online Advertising, B2B, E-commerce, Management, Strategic Partnerships, Email Marketing, Social Networking, Sales, Strategy, CRM, Mobile Marketing, Advertising, Facebook, Business Development, Mobile Devices, Leadership, Web Marketing, Keyword Research, Marketing Strategy, New Business Development, Affiliate Marketing
Education
University of San Francisco 2011 — 2011
Master Certificate, Internet Marketing
CSU Sacramento 1998 — 2001
Bachelor of Science
James logan
Holland April 2015 - Present
Frontier Communications September 2014 - April 2015
EarthLink Business September 2013 - September 2014
EarthLink Business May 2013 - September 2013
ApexSQL, LLC. February 2010 - April 2013
Insight April 2009 - October 2009
Aramark Uniform Services February 2008 - October 2008
Integra January 2007 - February 2008
TECHSTAFF January 2005 - January 2007
Skills
Solution Selling, SEO, Salesforce.com, Business Analysis, SaaS, Windows, New Business Development, Management, Sales, Sales Operations, Cloud Computing, Selling, Lead Generation, Direct Sales, Managed Services, Sales Process, Cold Calling, Channel Partners, B2B, Unified Communications
Education
Canisius College 1994 — 1998
Bachelor's degree, Sociology/Psychology/Spanish
Comcast Cable January 2013 - Present
Frontier Communications December 2009 - November 2012
Verizon April 2003 - December 2009
Verizon December 1999 - April 2003
Verizon Wireless January 1996 - January 1998
GTE 1985 - 1989
Skills
Brand Loyalty, Relationship Marketing, Metrics, Product Marketing, Competitive Analysis, Marketing Strategy, Strategic Planning, Brand Management, Multicultural Marketing, Telecommunications, Vendor Management, Product Management, Cross-functional Team..., Multi-channel Marketing, Segmentation, Strategic Partnerships, Marketing Management, Contract Negotiation, Online Marketing, Customer Retention, Budgets, Strategy, Product Launch, Marketing Communications, Sales Operations, Call Centers, Integrated Marketing, Start-ups, Advertising, Web Analytics, Leadership, Marketing, Management, B2B Marketing, Market Research, Direct Marketing, Market Planning, P&L Management, Public Relations, Corporate Branding, Go-to-market Strategy, Lead Generation, Salesforce.com, Customer Acquisition, CRM, Business Development, Sales, Analytics, Customer Insight, Creative Direction
Education
Pepperdine University
BSM, Business Management
California State University-Long Beach
Cartus February 2013 - Present
Nothnagle Realtors July 2000 - July 2009
Frontier Communications September 1991 - April 1994
Skills
Real Estate, Customer Service, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, Data Entry, Administrative..., PowerPoint, Spreadsheets, Time Management, Administrative...
Education
Nothnagle Realtors 2001 — 2008
Real Estate Salesperson, Home Services
Bryant and Stratton College-Amherst 1988 — 1991
Associate's degree, Executive Assistant/Executive Secretary
Michael Saunders & Company June 2014 - Present
Keller Williams On The Water January 2014 - June 2014
Keller Williams Classic Realty Northwest April 2012 - November 2013
Frontier Communications February 2009 - January 2012
Avidity Financial LLC June 2008 - December 2008
United States Postal Service April 2006 - May 2008
Insight March 2003 - November 2005
NEC Unified Solutions April 1998 - January 2002
Ingram Micro August 1996 - April 1998
Skills
Program Development, Committed to Customer..., Real Estate, New Home Sales, Residential Homes, Sellers, Buyers, Construction, Short Sales, Contract Negotiation, Experienced in new..., Rapport builder,..., Creative problem solver..., Knowledge of voice and..., Account Management &..., C Level Decision Maker..., Project Management &..., Strong Presentational..., Technology & System..., Business Sales &..., Purchasing & Vendor..., Type 40+ words per..., SAP User, Investors, Selling, Sales, SAP, Property Management, Training, First Time Home Buyers, New Business Development, Negotiation, Single Family Homes
Education
California State University-Chico 1990 — 1995
Music, Music, Communications, 3.0
Normandale Community College 2012 — 2012
Informatics for Healthcare and Medical Billing and Coding, Healthcare Information Technology, 3.6
24 Hour Fitness June 2012 - Present
Wilcox Miller & Nelson February 2012 - August 2012
Management Recruiters of Sacramento March 2003 - April 2009
Frontier Communications 1993 - 2003
Skills
Internet Recruiting, Screening Resumes, Sourcing, Personal Training, Qualifying Candidates, Body Weight Training, Executive Search, Fitness Training, Cold Calling, Talent Management, Fitness, Coaching, Onboarding, Online Research, College Recruiting, Hiring, Market Research, Building Relationships, Consulting, Customer Retention, Employee Relations, Recruiting, Social Networking, Training, Interviews, Human Resources, Applicant Tracking..., Business Development, Career Counseling, CRM, Leadership, Leadership Development, Healthcare, Employee Training
Education
AIRS Certified Internet Recruiter 2004 — 2006
CIR
California State University-East Bay
Capuchino High School
Interlochen
EMQ FamiliesFirst September 2013 - Present
Frontier Communications May 2011 - May 2013
VSP September 2010 - October 2010
Skills
Employee Relations, Onboarding, HRIS, Human Resources, FMLA, Recruiting, Benefits Administration, Deferred Compensation, Labor Relations, Performance Management, Employee Benefits, Call Centers, PeopleSoft, Organizational..., Data Entry, Workforce Planning, Interviews, Payroll, Talent Acquisition, Background Checks, Time Management, Leadership
Education
CSU Sacramento 2011 — 2013
Bachelors in Business Administration, Human Resources
Cosumnes River College 2008 — 2011
Associates, Business Admin
Somerset CPAs, P.C. October 2014 - Present
Care Plus Home Health Care, Inc. April 2014 - September 2014
Somerset CPAs, P.C. April 2013 - April 2014
Somerset CPAs--temp position through Profyle Tracker February 2013 - April 2013
Frontier Communications July 2010 - February 2012
Verizon December 2004 - July 2010
Verizon June 2003 - December 2004
Verizon June 2000 - June 2003
Optel Telecom October 1999 - June 2000
VarTec Telecom May 1999 - October 1999
Skills
Sales Compensation, Compensation & Benefit, ADP Payroll, Commission Plans, Financial Analysis, Sales Management, Business Analysis, Call Centers, Sales, Marketing Strategy, Analysis, Microsoft Excel, Sales Operations, Call Center..., Microsoft Office, Data Analysis, Team Leadership, Compensation Structures, Time Management, PeopleSoft, Workforce Planning, Medical Billing, Compensation Structure..., Exceeding Quotas, Goal Oriented, Meet Deadlines, Outstanding..., Lifelong Learning, Problem Solving, Sales Commissions, Hiring Practices, Staffing Analysis, Financial Reporting, Strategic Hiring, Medicare/Medicaid..., Project Management, Sales Process, HR Management, IT Strategy, IT Solutions, Accounts Receivable, Management, Team Building, Training, Leadership, Vendor Management, Human Resources, Process Improvement, Telecommunications, Program Management
Education
Cornell University 2012 — 2012
Certificate, Human Resources Practices
Capella University 2008 — 2009
Master's degree, Industrial and Organizational Psychology
Indiana Wesleyan University 2001 — 2006
Bachelor of Science (B.S.), Management
City of Seattle December 2012 - Present
Frontier Communications September 2011 - December 2012
Frontier Communications January 2008 - September 2011
Skills
Windows 7, TCP/IP, Telecommunications, Troubleshooting, Call Centers, Cisco Technologies, Computer Hardware, Networking, Software Installation, VoIP, Optical Fiber, Operating Systems, Computer Network..., Technical Support, Data Center, Servers, Wireless Networking
Education
Eastern Washington University 2012 — 2015
Bachelor of Business Administration (B.B.A.)
Cascadia Community College 2008 — 2010
A.A.S Interdisciplinary Studies
Medtronic February 2014 - Present
Frontier Communications October 2013 - February 2014
Frontier Communications December 2011 - October 2013
Clinton Nurseries July 2011 - December 2011
ISGN October 2010 - March 2011
Chestnut Corporation February 2007 - December 2009
Skills
Access, SQL, Financial Reporting, Business Analysis, Brio Query, Essbase, SharePoint, PowerPoint, Outlook, Teradata, Data Analytics, Project Management, Data Mining, Data Mapping, Streamlining Work..., Advance Excel, Word, Oracle SQL Developer, Ad Hoc Reporting, VBA, Excel Marcos, Hyperion Planning, Automation, Smartview, Spreadsheet Server
Education
Central Connecticut State University 2006 — 2010
Bachelor, Economics/minor in Finance
LA Maids June 2010 - Present
Cal Marketing Partners May 2010 - Present
TelePacific Communications April 2008 - May 2010
Velocity Networks 2000 - 2008
Robert Half Technology 2006 - 2006
Qwest Communications 1999 - 2000
Frontier Communications 1998 - 1999
SAVVIS 1997 - 1998
XO Communications 1997 - 1997
WorldCom 1994 - 1997
Skills
Data Center, Consulting, Network Security, VoIP, Telecommunications, Cloud Computing, Managed Services, Unified Communications, Solution Selling, Co-location, SIP Trunking, SIP, Direct Sales, LAN-WAN, Hosted Services, Channel, Ethernet, Wireless, Cisco Technologies, Business Development, Account Management, Marketing, Sales, Leadership, Management, Sales Process, Strategic Partnerships
Education
California State University-Long Beach 1973 — 1983
BS, Radio/TV
Long Beach City College 1977 — 1981
ND
Woodrow Wilson High School Long Beach
Foundations Recovery Network August 2014 - Present
Enotah CASA January 2014 - Present
North Point Community Church July 2013 - Present
Kroger January 2010 - May 2012
Professional Sabbatical May 2001 - December 2009
Brican America March 2008 - July 2008
Frontline Group April 1999 - April 2001
Frontier Communications May 1997 - January 1999
Convergent Media Systems October 1995 - May 1997
ICG Wireless Services, Inc. February 1994 - April 1995
Skills
Program Management, Business Strategy, Expert relationship..., Strategic Planning, Sales, Leadership, Start-ups, Account Management, Management, Cross-functional Team..., Strategy, Team Building, Business Development, Operations Management, Marketing Strategy, Training, Budgets, Customer Service, Negotiation, Public Speaking, Project Planning, Marketing, Human Resources, Retail, Executive Management, Social Networking, CRM, Mergers & Acquisitions, Consulting, Public Relations, Strategic Partnerships, Coaching, Team Leadership, Entrepreneurship, Organizational..., Recruiting, New Business Development, Management Consulting, Contract Negotiation, Sales Management, Process Improvement, Selling, Salesforce.com, Business Planning, Direct Sales, Sales Process, Market Research, Fundraising, Healthcare, Sales Operations
Education
California State University-Chico
BA, Communications Studies
Kforce Inc March 2015 - June 2015
MasTec Network Solutions March 2014 - September 2014
DYNIS March 2013 - March 2014
Frontier Communications June 2010 - February 2013
Verizon October 2007 - July 2010
Verizon November 2004 - October 2007
Verizon February 2000 - November 2004
Skills
Telecommunications, Telephony, T1, Optical Fiber, Fiber Optics, VoIP, Supervisory Experience, Mechanical Aptitude, Heavy Equipment..., Equipment Installation, Field Installation, Computer Hardware..., Customer Service, Customer Satisfaction, Customer Experience, Project Management, Operations Management, Manufacturing, Quality Management, Hospitality Management, Restaurants, Ownership, Small Business, Contract Management, Food & Beverage, Microsoft Office, Vendor Management, Site Inspections, Inspiring People, Copper Cabling, Line Maintenance, Electronics, Electro-mechanical, DSL, Construction, Ethernet, T1s, Broadband, Troubleshooting, Cabling, DWDM, Wireless, Cellular Communications, 4G, Microwave, FTTx, CDMA, Metro Ethernet, LTE, DS3
Education
Butler County Community College 1991 — 1994
Associate, Electronic Design
Schrott Consulting 2006 - Present
Frontier Communications 2005 - Present
Butler University September 2009 - Present
Young Broadcasting June 2012 - December 2014
Maverick Media August 2010 - January 2014
Weather Central Holdings February 2002 - February 2010
WorldNow 2001 - 2007
Liberty Corporation January 2001 - March 2006
tw telecom, inc. 2003 - 2005
Wink Communications May 1999 - January 2001
Skills
Finance, Strategic Partnerships, Strategic Planning, Start-ups, Leadership, Online Advertising, New Business Development, Digital Marketing, Mobile Devices, Social Media, Digital Media
Education
Indiana University School of Law—Indianapolis 1980 — 1983
JD, Law
Butler University 1972 — 1976
Bachelor of Science (BS), Radio and Television Broadcasting Technology/Technician
TC Williams High School 1968 — 1972
Frontier Communications March 2015 - Present
Bank of America September 2014 - March 2015
Bank of America March 2014 - September 2014
Bank of America October 2012 - March 2014
Bank of America August 2011 - September 2012
Bank of America June 2010 - August 2011
Merrill Lynch January 2010 - May 2010
Skills
Risk Management, Sales Management, Process Improvement, Customer Acquisition, Customer Experience, Microsoft Office, Corporate Communications, Public Speaking, Strategic Planning, Customer Satisfaction, Banking, Customer Service, Management, Loans, Financial Analysis, Commercial Lending, Commercial Banking, Sales, Credit, Finance, CRM, Team Building, Small Business Lending, Leadership, Consumer Lending, Retail Banking
Education
Sacred Heart University 2014 — 2015
Master of Business Administration (MBA), Finance, General
Bryant University 2006 — 2010
Bachelor's degree, Finance
Fortinet May 2015 - Present
Cisco April 2014 - May 2015
Cisco Systems August 2012 - April 2014
Cisco Systems January 2004 - September 2012
Deloitte Consulting August 2003 - December 2003
Frontier Communications May 2001 - November 2002
Electronic Data Systems December 1994 - May 2001
Skills
Leadership, Management, Change Management, Training, Program Management, Collaboration, SaaS, Project Management, Communication, Cloud Computing, Team Building, Solution Selling, Enterprise Software, Cross-functional Team..., Start-ups, Process Improvement, Sales, Vendor Management, WebEx, CRM, Salesforce.com, Data Center, Consulting, Unified Communications, Strategic Partnerships, Marketing, Go-to-market Strategy, Business Alliances, Partner Management, Product Management, Professional Services, Business Analysis, Integration, Team Leadership, Business Development, Operations Management, Product Development, Channel Partners, Cisco Technologies, Marketing Communications, Team Management, Sales Process, Telecommunications, Strategy, Sales Operations, Lead Generation, Sales Enablement, Strategic Planning
Education
California State University-Sacramento 2013 — 2015
Master of Business Administration (MBA) for Executives
Chapman University 2000 — 2002
BA, Organizational Leadership
Family Medical Care PLLC July 2013 - Present
Frontier Communications February 1999 - September 2012
Skills
Certified in CPR/AED,..., perform phlebotomy,..., prepare and administer..., punctual and reliable,...
Education
Carrington College-Spokane 2012 — 2013
Certificate, Medical/Clinical Assistant
North Idaho College 1993 — 1996
Associate of Arts (AA) and Associate of Science (AS), general
Five Star Bank May 2015 - Present
Carrols Restaurant Group January 2011 - May 2015
Carrols Restaurant Group July 2010 - January 2011
BD October 2008 - July 2010
BD June 2006 - September 2008
Riverbend Government Benefits Administrator August 2001 - June 2006
Riverbend Government Benefits Administrator August 2000 - July 2001
Horizon Blue Cross Blue Shield of NJ April 1996 - July 2000
Frontier Communications August 1995 - March 1996
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Accounting, Process Improvement, Risk Assessment, SAP, GAAP, Consolidation, Analysis, External Audit, Financial Reporting, Financial Accounting, Hyperion Enterprise, PeopleSoft, Variance Analysis, Segregation of Duties, US GAAP, HFM, Hyperion HFM, Business Process, Financial Audits, Financial Control, Quality Auditing, Forecasting, Fraud, Sarbanes-Oxley, Financial Analysis
Education
Canisius College 1991 — 1995
Bachelors, Accounting
Frontier Communications November 2011 - Present
Frontier Communications February 2005 - October 2011
Tek Systems July 2002 - February 2005
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
Hecker & Associates, Ltd. January 1993 - July 2000
SBC Ameritech February 1970 - December 1992
Skills
Telecommunications, Transmission, FTTx, DSL, Network Design, Program Management, Network Architecture, Technical Management, Management Consulting, Broadband, Troubleshooting, Lucent, Network Engineering, WAN, Visio, DWDM, Ethernet, Telephony, Fiber Optics, Planning, Engineering, Metro Ethernet, T1, ATM networks, Carrier Ethernet, TDM, Project Planning, Management, Networking, Technology Management, Process Improvement, LAN-WAN, IP, ATM Networks
Education
Cardinal Stritch University 1982 — 1983
Masters, Management
University of Wisconsin-Milwaukee 1968 — 1971
BS, Applied Science and Engineering
University of Wisconsin-Platteville 1966 — 1968
Engineering
Frontier Communications July 2010 - Present
Frontier Communications 2010 - 2015
Verizon 1998 - 2010
AT&T 1987 - 1998
Skills
Employee Relations, Performance Management, Human Resources, Program Management, Leadership, Employee Benefits, Talent Management, Telecommunications, Call Centers, Vendor Management, Project Management, Deferred Compensation, Management, Strategic Planning, Process Improvement, Talent Acquisition, Payroll, Training, Recruiting, Onboarding, Union, Employee Engagement, Labor Relations, Succession Planning, HRIS, Organizational..., FMLA, Benefits Administration, College Recruiting, Applicant Tracking..., Personnel Management, Workforce Planning, PeopleSoft, Technical Recruiting, HR Policies
Education
Capella University 2005 — 2009
Ph.D., Business Organization & Management - Research focus in HRM & Business Strategy
The University of Charleston 1993 — 1996
Executive MBA, Business Administration
West Virginia State University 1982 — 1986
Bachelor of Science - Business Administration, Marketing
The Mercer Group December 2011 - Present
JPL Smoothies, LLC August 2010 - Present
San Antonio Water System November 2005 - May 2012
American Water July 2003 - November 2005
Dunhill Professional Search of Greater New Orleans January 1999 - January 2003
Entergy January 1999 - February 2001
Frontier Communications August 1994 - July 1999
Frontier Communications 1991 - 1994
Western Personnel Management Center September 1987 - January 1991
Frontier Communications 1983 - 1991
Skills
Talent Management, Human Resources, Employee Relations, Performance Management, Recruiting, Personnel Management, Leadership Development, Employee Benefits, Leadership, Executive Search, Policy, Strategic Planning, Labor Relations, Management, Organizational..., Deferred Compensation, Government, Onboarding, Coaching, Payroll, SPHR, Contract Recruitment, Staffing Analysis, shrm, PHR, Employment, Job Search Strategies, Smoothie King, Organizational..., City Manager, City Administrator, Executive Director
Education
California State University-Chico 1984 — 1986
MPA, Public Administration
California State University-Chico 1974 — 1976
BA, Public Administration
Shasta College 1969 — 1971
AA, General Studies
Frontier Communications November 2013 - Present
Northland Communications April 2011 - June 2013
CMSI/National Scooter Company September 2008 - December 2010
Upswing Golf January 2005 - September 2008
KnowledgePoints January 2002 - December 2004
Callaway Golf January 1999 - December 2001
Callaway Golf June 1989 - December 1998
Skills
Strategic Planning, Product Management, Manufacturing, Project Management, Supply Chain, Process Improvement, Supply Chain Management, Start-ups, Budgets, Product Development, Cross-functional Team..., Business Strategy, Leadership, Direct Sales, Program Management, Business Development, New Business Development, Sales Process, Sales, E-commerce, Team Leadership, Mergers & Acquisitions, Strategic Partnerships, Account Management, Business Process..., Engineering Management, Management, Customer Service, Analysis, Business Intelligence, Process Engineering, Telecommunications, Project Planning, Operations Management, Negotiation, Marketing, Vendor Management, Contract Negotiation, Coaching, Competitive Analysis, Forecasting, Purchasing, Bonus Programs, Sales Operations, SAP, Team Building, Sales Management, Operational Excellence, Mentoring, Change Management
Education
California State University-Fresno 1983 — 1988
BS - Business Administration with emphasis on Management
Frontier Communications January 2008 - Present
CheckPoint Software Inc. 1999 - 2001
Check Point Software Technologies 1999 - 2001
Hitachi Data Systems 1991 - 1998
Memorex Telex 1981 - 1991
Skills
Telecommunications, Direct Sales, Wireless, Technology, Account Management, Solution Selling, Sales Operations, Community Development, Managed Services, VoIP, Unified Communications, Sales, Channel Partners, Go-to-market Strategy
Education
Caltech 1979 — 1981
Lyon Real Estate September 2011 - Present
Prudential CA Realty 2006 - April 2010
Frontier Communications January 1998 - February 2006
Skills
Short Sales, Sellers, Relocation, Sales, Buyer Representation, Single Family Homes, Buyers, Listings, ABR, REO, Real Estate, Foreclosures, SFR, First Time Home Buyers, Investment Properties, New Home Sales, Investors, Referrals, Condos
Education
California State University-Sacramento 1989 — 1993
Bachelors, Fine Arts
Frontier Communications January 2011 - Present
AT&T Mobility July 2008 - July 2010
Frontier Communications December 2006 - February 2008
Tog Enterprises January 2000 - March 2005
Skills
SQL, Informatica, Data Analysis, Data Mapping
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2003 — 2005
BA, Accounting
Loyola Recovery July 2015 - Present
D4 LLC April 2015 - July 2015
Frontier Communications November 2014 - April 2015
Shanks Enterprises April 2010 - November 2014
Skills
Waste, Windows 7, Computer Hardware, Computer Repair, Windows XP, Computer Security, Recycling
Education
Bryant and Stratton College-Henrietta 2012 — 2014
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
WD Partners November 2013 - Present
WD Partners April 2012 - October 2013
Emerson Network Power, Liebert Services March 2010 - April 2012
WD Partners April 2007 - March 2010
Verizon Business/MCI/UUNET/WorldCom/CompuServe Network Services July 1998 - April 2007
Frontier Communications January 1996 - May 1998
National Adult Baseball Association January 1994 - December 1996
Skills
Program Management, CRM, Leadership, Process Improvement, Project Management, Account Management, Strategic Planning, Management, Business Development, Business Process..., Change Management, Sales Operations, PMP, Budgets, Strategy, PMO, Vendor Management, Six Sigma, Project Planning, Operations Management, Team Building, Contract Negotiation, Cross-functional Team..., Project Portfolio..., Operational Excellence, Team Leadership, Quality System
Education
The Ohio State University Fisher College of Business
(expected 12/15) Master of Business Operational Excellence
Cornell University 2005 — 2006
Professional Certification, Executive Leadership
Mount Vernon Nazarene University 1995 — 1997
BA, Business Administration
The Ohio State University 1991 — 1994
Dual Major: Physical Education & Philosophy
Columbus State Community College 1993 — 1993
AAS, Sport & Fitness Management
Capital University 1989 — 1991
Business Administration
Frontier Communications January 2011 - January 2012
Frontier Communications October 2008 - April 2009
Frontier Communications August 1981 - October 2007
Skills
Telecommunications..., Knowledge in Centrex &..., Good Management &..., Teamwork, ISDN, Telecommunications, Call Center, SIP, Networking, Sales Operations, Project Management, Microsoft Excel, Call Centers, Process Improvement, Management, Leadership, Switches, Budgets, T1, Human Resources, Troubleshooting, Telephony, VoIP, Wireless, DSL, MPLS, System Deployment, Managed Services, LAN-WAN
Education
Bryant & Stratton College 1979 — 1981
AOS, Business-Secretarial Science
Nazareth Academy High School 1975 — 1979
Business, 9th through 12th
Frontier Communications July 2015 - Present
Frontier Communications September 2013 - Present
Computer Works and Vinyl Signs April 2013 - September 2013
BVU August 2011 - May 2013
Independent May 2011 - April 2013
Frontier Communications June 2012 - September 2012
Iowa Central Community College August 2009 - July 2011
Little Joe's Computers June 2010 - May 2011
Skills
Computer Repair, Computer Maintenance, Computer Network..., Networking, Software Installation, Troubleshooting, Network Administration, Computer Hardware, Technical Support, Windows 7, TCP/IP, Routers, Wireless Networking, Help Desk Support, Switches, Cisco IOS, Network Design, LAN-WAN, WAN, VPN, DHCP, Laptops, DNS, Cabling, Cisco Technologies, A+ Certified, VoIP, Mitel 5000, DSL, ADSL, VDSL, POTS, Copper Cabling, Ethernet over Copper, DSLAM, Utility Locating, Outside Plant, Last Mile, Customer Service, Online Backup, Identity Theft Shield, Antivirus, Symantec Endpoint..., Norton Internet Security, Kaspersky Antivirus, Data Recovery, RAID, Solid State, Wireless Security, HST-3000
Education
Buena Vista University 2011 — 2013
Bachelor, Technology Management
Iowa Central Community College 2009 — 2011
AAS, Computer Networking Technology
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance June 2014 - June 2015
Liberty Mutual Insurance June 2013 - June 2014
EDMC May 2012 - August 2012
Frontier Communications June 2011 - April 2012
Carnegie Mellon University Libraries September 2011 - December 2011
Penfield Performance Volleyball Camp June 2009 - August 2011
Country Club of Rochester June 2009 - August 2009
Skills
Research, SAS, SQL Server Management..., Microsoft Excel, Relational Databases, Data Analysis, VBA, SPSS, Microsoft Office, PowerPoint, Microsoft Access, Training
Education
Carnegie Mellon University 2009 — 2013
B.S., Policy and Management
Cornell University 2010 — 2010
B.S., Industrial and Labor Relations
Penfield High School 2005 — 2009
frontier communications March 2007 - Present
Commonwealth Telephone Enterprises January 2001 - March 2007
Skills
Contract Negotiation, Strategic Planning, Telecommunications, Team Leadership, Strategy, Program Management, Team Building, Business Strategy, Project Management, Management, Business Development, Leadership, Negotiation, Product Marketing, Account Management, Vendor Management, Start-ups, Strategic Partnerships, Mergers & Acquisitions
Education
Capital University Law School
Juris Doctorate, Law
Muhlenberg College
bachelor's degree, political science/pre-law
tunkhannock high school
InterCall January 2015 - Present
Alsbridge November 2013 - January 2015
Kontiki, Inc September 2004 - July 2013
Kontiki July 2003 - March 2009
VeriSign® Broadband Content Delivery Services 2006 - 2008
Kontiki February 2004 - May 2006
Frontier Communications January 2000 - November 2003
Frontier Communications July 1998 - January 2000
Skills
Direct Sales, Solution Selling, Sales, Customer Success, Management, Enterprise Software, Sales Process, Cross-functional Team..., Customer Retention, Leadership, Product Management, Salesforce.com, Partner Management, Strategy, SaaS, Business Development, Executive Management, Account Management, Strategic Partnerships, B2B, Sales Operations, Software Industry, Sales Management, Sales Engineering, Channel Partners, Telecommunications, Product Development, Sales Enablement, Go-to-market Strategy, Start-ups, International Sales, Lead Generation, Cloud Computing, Demand Generation, Mobile Devices, Pre-sales, Strategic Planning, Channel, Product Marketing, Professional Services, E-commerce, Entrepreneurship, VOD, Business Alliances, New Business Development, Wireless, Marketing Communications, Streaming Media, Selling, CRM
Education
California State University-Sacramento
Master's Degree, Management Info Systems, MBA
University of California, Davis
Bachelor's Degree, Managerial Economics
Saint Ignatius College Prep
High School
Duke University
Executive Management Development Program
University of Southern California
Executive Telecom Management, Center for Telecomm Management
University of Virginia, Darden School of Business - Leadership 1998 — 1998
Exec Management Program, Business Operations
AT&T National Technical Training Center
Certificate - Enterprise Network Design, Telecomm Certification
North Christian Church July 2013 - Present
Alin Cass Music Studio 1986 - Present
Heartland Chamber Chorale 2011 - Present
Cirrus ABS October 2011 - June 2013
Bethany United Methodist Church October 2011 - June 2013
Frontier Communications January 2011 - July 2011
Centennial Wireless May 2009 - January 2011
St. Anne's Episcopal Church 1995 - 2005
Skills
Music, Music Education, Classical, Choral, Singing, Piano, Orchestral Music, Recording, Vocal, Music Theory, Band, Performing Arts, Musicians, Voice Lessons, Vocal Coaching, Teaching, Choral Conducting, Composition, Ensemble, Event Planning, Musical Theatre
Education
Butler University 1998 — 2000
Master of Music, Conducting
Grace College & Seminary 1988 — 1993
Bachelor of Science, Music Education & Vocal Performance
ClearCaptions February 2015 - Present
Frontier Communications June 2008 - October 2014
AT&T Mobility January 1994 - June 2008
Skills
Leadership, Operations Management, Sales, Marketing, Telecommunications, Wireless, Sales Management, Direct Sales, Call Center, Cross-functional Team..., Solution Selling, Account Management, Sales Operations, Community Development, VoIP, Team Building, Vendor Management, Customer Satisfaction, Channel, Sales Process, Customer Service, Call Centers, Strategic Partnerships, Selling, Customer Experience, Salesforce.com, Product Management, Managed Services, Unified Communications, Channel Partners, Product Marketing, B2B, CRM, Business Development, Cold Calling, Start-ups, New Business Development, P&L Management, Team Leadership, Contract Negotiation, Go-to-market Strategy, Strategy, Mobile Devices, Telephony, Competitive Analysis, SaaS, Management, Strategic Planning
Education
University of Pacific 1994 — 1997
M.B.A, Business
California State University-Sacramento 1986 — 1990
B.S, Business
Trinity Technology Group, Inc. September 2010 - Present
Frontier Communications November 2009 - May 2010
CalSTRS January 2007 - December 2009
Skills
Project Management, Visio
Education
California State University-Sacramento 2004 — 2009
Bachelor of Science, Business Marketing and Management
Livermore High School
Verizon May 2012 - Present
JPMorgan Chase- Card Services 2011 - December 2012
AT&T Wireless December 2010 - 2011
Frontier Communications July 2000 - November 2010
Verizon 2000 - 2009
Skills
Customer Satisfaction, Call Center, Telecommunications, Customer Retention, Vendor Management, Customer Experience, Account Management, CRM, Call Centers, Cross-functional Team..., Customer Service, Managed Services, Sales, Sales Operations, Salesforce.com, Solution Selling, Team Building, Team Leadership, Troubleshooting, Workforce Management
Education
California State University-Northridge 1999 — 2003
BA, Bus, Marketing
Facebook August 2009 - Present
FriendFeed September 2008 - August 2009
Frontier Communications June 2007 - September 2008
Case Western Reserve University August 2006 - May 2007
Hyland Software Inc. May 2006 - May 2007
Skills
Python, JavaScript, PHP, MySQL, Software Engineering, SQL, Linux, jQuery, XML, CSS, Software Development, Git, AJAX, Unix, Microsoft SQL Server, Mobile Devices
Education
Case Western Reserve University 2003 — 2007
B.S.E, Computer Engineering
Frontier Communications November 2010 - Present
Performance Consulting January 2010 - Present
Spanlink Communications September 2005 - July 2010
Cisco Systems February 2002 - September 2005
SBC February 2000 - March 2002
AT&T Global Services February 1994 - February 2000
IBM June 1986 - February 1994
Education
Carnegie Mellon University - Tepper School of Business 1999 — 1999
Executive MBA Program, Business
Rensselaer Polytechnic Institute 1983 — 1987
MS and BS, Engineering
Frontier Communications October 2014 - Present
TEKsystems June 2014 - September 2014
CBTS June 2013 - May 2014
CBTS January 2013 - May 2013
GE Energy (CompuCom) May 2011 - December 2012
Dingman IT Consulting September 2010 - May 2011
Greatbatch, Inc. January 2008 - October 2009
Precimed February 2002 - December 2007
Lockheed Martin September 1993 - October 2001
Safeway Stores, Inc. May 1975 - June 1993
Skills
Windows Server, Data Center, Project Management, SAP, Networking, Security, Technical Support, VMware, Cloud Computing, Virtualization, Citrix, Windows, Six Sigma, MS Project, Project Planning, Cross-functional Team..., Active Directory, Business Analysis, ERP, Quality System, Data Analysis, Microsoft SQL Server, VMware ESX, Quality Auditing, SAP ERP, Inventory Management, MS Excel Pivot Tables, Microsoft Office, Problem Solving, Accpac, End User Training, Inventory Control, COSS, Reports, Manufacturing, Integration, Management, Cooking, Baking
Education
Cabrini College 2006 — 2007
Organizational Management
Eastern University 2001 — 2004
BA - MIS, Management Information Systems
University of Colorado Boulder 1976 — 1979
Music - Vocal Performance
Consulting and Vacation Rentals October 2014 - Present
Frontier Communications June 2010 - October 2014
State of Oregon, Dept of Admin Services November 2007 - June 2010
Willamette Broadband 2004 - 2007
Telecommunications, Inc 1996 - 1999
Chronicle Cablevision Hawaii 1989 - 1996
Chronicle Cablevision Hawaii 1989 - 1996
Chronicle Cablevision Hawaii 1989 - 1996
Skills
Telecommunications, Broadband, VoIP, Telephony, Call Center, Wireless, Optical Fiber, Ethernet, Sales Management, Solution Selling, Product Management, MPLS, Customer Retention, Network Design, Managed Services, Data Center, Program Management, Leadership, Sales, Networking, Call Centers, Marketing Strategy, Start-ups, Co-location, Customer Experience, Project Management, Sales Operations, SIP Trunking, T1, Direct Sales, Strategic Partnerships, WAN, Management, WiFi, Channel, Customer Satisfaction, Switches, Business Planning, Vendor Management, DSL, Strategic Planning, SIP, Unified Communications, Fiber Optics
Education
California State University-Chico 1969 — 1971
Business
Diablo Valley College 1967 — 1969
Associate of Arts
Direct Marketing & Processing Svcs, LLC February 2011 - December 2013
Maclaren December 2009 - February 2011
Colony Hardware Supply May 2009 - October 2009
Sikorsky Aircraft January 2009 - May 2009
Frontier Communications October 2007 - January 2009
Diageo February 2007 - July 2007
Boehringer Ingelheim Pharmaceuticals April 2001 - January 2006
Boehringer Ingelheim Pharmaceuticals April 1997 - April 2001
Mitsubishi Corporation June 1994 - December 1995
Digital Equipment Corporation December 1987 - June 1994
Education
Bucknell University
B.S., Finance
Southern Connecticut State University
MSW, Social Work
The Hotchkiss School
Aircastle September 2014 - Present
Frontier Communications April 2014 - September 2014
Johnson & Johnson April 2012 - April 2014
Bucks County State Government November 2011 - April 2012
Bank of America / Merrill Lynch January 2010 - November 2011
Skills
Network Engineering, Network Administration, IT Service Management, Information Security, Wireless Networking, Network Architecture, Network Design, Visual Basic, Visual Studio, Java, CompTIA Network+..., CompTIA A+ Certification, Group Policy, Windows System..., Active Directory..., Server Administration, Windows Server, Ubuntu, iOS, Packet Tracer, Network Security, NAS, SAN, SaaS, HaaS, WAN, VMware, Active Directory, Citrix
Education
Bucks County Community College
Associate of Science (AS), Computer Science
Hampton University
Business/Corporate Communications
Frontier Communications August 2012 - October 2014
Frontier Communications July 2011 - August 2012
Pitney Bowes September 2008 - July 2011
Pitney Bowes September 2003 - August 2007
Pitney Bowes March 2000 - August 2003
Tams Consultants Inc June 1999 - March 2000
Skills
Financial Modeling, Mergers, Procurement, Lease Negotiations, Budgets, Management, Business Process, Financial Analysis, Due Diligence, Forecasting, Asset Managment, Financial Reporting, Process Improvement, Variance Analysis, Capital Budgeting, Contract Negotiation, Risk Management, Facilities Management, Sarbanes-Oxley Act, Accounting, Mergers & Acquisitions, Internal Audit, Strategy, Internal Controls, Finance, Analysis, Auditing, Program Management, Project Management, Leadership, Business Analysis, Software Documentation, Project Planning, Asset Management, CRM, Executive Management, Vendor Management, Corporate Real Estate
Education
University of Connecticut 2006 — 2008
MBA, Finance
Bucknell University 1994 — 1999
BS, Civil Engineering
Bucknell University 1994 — 1999
B.A, Spanish
Woodberry Forest School 1990 — 1994
High School
Frontier Communications August 2006 - Present
AT&T October 1978 - August 2006
Skills
GSM, Telecommunications, 3G, IP, UMTS, Telephony, MPLS, CDMA, Transmission, T1, Broadband, DSL, DWDM, Wireless, Network Engineering, Computer Network..., VoIP
Education
California State University-Sacramento 1990 — 1991
Certificate in Telecommunications Management, Telecommunications Management
Fullerton College 1974 — 1976
Associate of Arts (A.A.), Business Administration and Management, General
Frontier Communications May 2005 - Present
Frontier Communications May 2005 - Present
Culver's February 2005 - May 2005
McDonald's Corporation May 2004 - January 2005
Skills
Autism Spectrum..., Play Therapy, Typing, Customer Service, People Skills, Confidentiality, Listening Skills, Determination, Fast Learning, helpful, Caring, Psychology, Microsoft Office, Phone Skills, Answering Phones, Data Entry, willingness to learn
Education
Capella University 2010 — 2012
BS, Psychology
Capella University 2010 — 2012
Bachelor's, Psychology
University of Phoenix 2006 — 2009
Associates, Psychology
Motorola Solutions 2012 - Present
Jones, Lang, LaSalle 2011 - 2012
Frontier Communications 2010 - 2011
Publicis Groupe Media 2008 - 2009
IBM May 2003 - June 2007
Ericsson January 1997 - November 2000
MCI May 1994 - January 1997
Alcatel April 1989 - May 1994
Skills
ITIL, Telecommunications, PMP, Process Improvement, Project Management, Project Delivery, Management, Project Planning, Strategy, Six Sigma, IT Operations, Leadership, Wireless, Service Management, Vendor Management, Program Management, IT Strategy, Business Analysis, Change Management, Business Process...
Education
Capella University 2001 — 2008
Business
LeTourneau University 1995 — 1996
MBA, Business
University of Missouri-St. Louis 1979 — 1984
BSBA, Business and Computer Science
Carousel Industries September 2012 - Present
Frontier Communications 2009 - August 2012
Skills
VoIP, Avaya, Telecommunications, Unified Communications, Cisco Technologies, Juniper, Telephony, Call Centers, VMware, Wireless, MPLS, IP, Solution Selling, Data Center, Cloud Computing, Co-location, SIP, Ethernet, WAN, Hosted Services, Professional Services, Managed Services, Channel Partners, SIP Trunking, Avaya Technologies, Account Management, Salesforce.com, Direct Sales
Education
Cazenovia College
Business Management, Business, Accounting
The Home Depot District Human Resource ManagerTHE HOME DEPOT U.S2002 - Present
Innuity Inc. 1997 - 2002
Frontier Communications 1992 - 1997
Leasametric 1988 - 1991
Education
Cardinal Stritch University
Business
Synergy Audit Group (formerly ComAudit Services) July 1997 - Present
Frontier Communications December 1995 - June 1997
Centex Telemanagement May 1991 - December 1995
Cable & Wireless October 1987 - December 1989
Skills
VoIP
Education
California State University-Fullerton 1984 — 1987
BA, Finance
Junior Achievement of Western New York September 2014 - Present
Amherst Chamber of Commerce October 2013 - July 2014
Buffalo Museum of Science / Buffalo Society of Natural Sciences April 2012 - August 2013
Buffalo Niagara Partnership January 2006 - March 2012
American Heart Association 2000 - 2005
Frontier Communications 1994 - 1999
Skills
Fundraising, Volunteer Management, Event Planning, Strategic Planning, Social Media Marketing, Leadership Development, Prospect Research, Marketing, Organizational..., Team Building, Community Development, Management, Marketing Strategy, Nonprofits, Leadership, Entrepreneurship, Coaching, Public Speaking, Public Relations, Recruiting, Event Management, Marketing Communications, Program Development, Advertising, Social Media, Sales, Business Development, Project Planning, Strategy, Media Relations, Philanthropy, Grant Writing, Community Outreach, Grants, Program Management
Education
State University of New York at Buffalo
BA, Social Science
Canisius College
MS, Organizational Communications and Development
ITT Technical Institute June 2013 - Present
(ISC)² June 2008 - Present
Capella University September 2011 - March 2013
Procom-Consulting, LLC 2007 - June 2009
Frontier Communications 2007 - 2007
Commonwealth Telephone Enterprises, Inc. 2006 - 2007
Convergys 2004 - 2006
Alltel Information Services 1991 - 2004
Commonwealth Telephone Company 1980 - 1991
Financial Industry Systems 1979 - 1980
Skills
Information Security, Visio, CISSP, Cloud Computing, Windows Server, Network Security, Telecommunications, TCP/IP, Unix, Microsoft Office, Technical Support, IBM Mainframe, Hardware, Windows, Virtualization, Linux, Team Leadership, Software Documentation, Project Planning, Systems Engineering, Troubleshooting, E-commerce, System Administration, Cisco Technologies, Operations Management, Security, Wireless, Disaster Recovery, Penetration Testing, Change Management, Intrusion Detection, IDS, IPS, Operating Systems, SIEM, Teaching, Technical Writing, Nmap, Nessus, Risk Assessment, Web Design, Servers, Documentation, E-business, Forensic Analysis, EDI, Research, IIS 7 w/FTP 7.5 SSL,..., Exchange w/Forefront,..., Networking
Education
Capella University 2011 — 2013
Master of Science in Information Technology, Information Assurance and Security specialization, 4.0 GPA (Graduation with Distinction)
The Training Camp, Bushkill, Pennsylvania Campus 2006 — 2011
Various technical certifications in, Information Technology and Security, Project Management
King's College 1987 — 1990
Bachelor of Science, Computer and Information Systems
Frontier Communications July 2011 - Present
Verizon September 2008 - May 2012
Verizon December 2006 - August 2008
Skills
Telecommunications, Telephony, Network Administration, Fiber Optics, Troubleshooting, TCP/IP, IP, LAN-WAN, Microsoft SQL Server, Windows, Ethernet, VoIP, Networking, Switches, Cisco Technologies, Routers, Computer Network..., Wireless, DSL, Call Centers, Network Design, WAN, Network Engineering, MPLS, Vendor Management, Integration, T1, Managed Services, Broadband, Team Leadership, Unified Communications, Customer Service, Management, Optical Fiber, Technical Support, Project Management, Cabling, Data Center, Network Security, Customer Satisfaction, Process Improvement, Cross-functional Team..., Program Management, Security, Account Management, Wireless Networking, Software Documentation, Software Installation, Product Management, Testing
Education
Cascadia Community College 2001 — 2002
Information Technology
Cascadia 2000 — 2001
CRC Health Group August 2015 - Present
Genesis July 2011 - August 2013
Waste Management August 2007 - September 2010
Balanced Body Pilates April 2006 - July 2007
Frontier Communications May 1997 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Photoshop, Public Speaking, Spanish, Bilingual Communications, Sociology Of Culture, Sociology, Windows 8, Sales, Call Centers, Leadership, Time Management
Education
California State University Stanislaus 2012 — 2014
Bachelor of Arts (B.A.), Spanish Language and Literature (Linguistics)
Sacramento City College 2009 — 2011
Associate of Arts (A.A.), Sociology
Frontier Communications August 2015 - Present
Frontier Communications May 2015 - Present
Frontier Communications December 2014 - May 2015
Everyday Democracy September 2013 - April 2014
Central Connecticut State University August 2010 - December 2013
CCSU's Literary Magazine: The Helix May 2012 - May 2013
Skills
Conducting Interviews, Creative Writing, Writing, Editing, Intercultural..., Social Media, Social Skills, Nonprofits, Community Outreach, Training, Research, Customer Service, Grant Writing, Microsoft Office, PowerPoint, Event Planning, Public Speaking, Microsoft Word
Education
Central Connecticut State University 2009 — 2013
Bachelor of Arts (B.A.), Sociology, Creative Writing: Non-fiction (Minor)
Comcast June 2014 - Present
ExcelaCom January 2008 - June 2014
Comcast December 2011 - May 2014
Frontier Communications July 2010 - November 2011
Verizon 2008 - 2010
American List Counsel, Inc. December 2005 - December 2007
SquarePeg Consulting Group 1997 - 2005
Arthur Andersen LLP 1993 - 1997
Skills
Business Process..., Finance, Strategic Planning, Business Analysis, Financial Analysis, Business Solution Design, Change Management, Program Management, Product Management, Corporate Communications, Strategy, Process Improvement, Project Management, Management, Analysis, Integration, Leadership, Cross-functional Team..., CRM, Telecommunications, Mergers & Acquisitions, Data Analysis, Software Development, Management Consulting, Project Portfolio..., IT Strategy, Vendor Management, Business Intelligence
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA
Frontier Communications May 2011 - Present
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Public Speaking, Social Media, Telecommunications, Time Management, Management, Social Networking, Project Management, Microsoft Word, Teamwork, Event Planning, Leadership, Social Media Marketing
Education
Cazenovia College 2007 — 2011
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
U.S. Department of Health and Human Services September 2015 - Present
California Department of Health Care Services June 2014 - September 2015
State Street January 2014 - May 2014
Frontier Communications September 2013 - January 2014
New Hope Tax Relief March 2013 - June 2013
Wabtec Passenger Transit May 2011 - September 2011
Skills
Journal Entries, Spreadsheets, Microsoft Excel, Teamwork, External Audit, Training, Policy, Microsoft Word, PowerPoint, Financial Reporting, Accounting, Microsoft Office
Education
California State University-Sacramento 2010 — 2014
Bachelor of Science (B.S.), Accounting
Franklin High School 2006 — 2010
High School Diploma
Toll Brothers June 2013 - Present
HSS October 2012 - June 2013
Safeway, Inc. through Wollborg/Michelson September 2012 - October 2012
Frontier Communications February 2012 - April 2012
Smart and Final October 2006 - November 2011
Skills
Human Resources, Talent Acquisition, Outlook, Applicant Tracking..., Interviews, HRIS, Recruiting, Leadership, Talent Management, Microsoft Excel, Sourcing, Employee Benefits, Microsoft Office, Microsoft Word, Hiring, Management, Social Networking, Team Building, Strategic Planning, Screening Resumes, PowerPoint, Event Planning, Public Speaking, Social Media, VirtualEdge, Sterling
Education
CSU Sacramento 2010 — 2012
Bachelor of Science (BS), Human Resources Management
Diablo Valley College
Associate's degree, Business
Wall Street North October 2012 - Present
PepsiCo - Pepsi Beverages Company May 2012 - August 2012
Frontier Communications February 2012 - March 2012
UBS August 2011 - December 2011
UConn School of Business August 2010 - December 2011
SS&C Financial Accelerator June 2010 - August 2010
Skills
VBA, Excel, Matlab, Oracle SQL, Access, RiskMetrics, Bloomberg, Stochastic Simulation, Monte Carlo Simulation, C++, Microsoft Excel, Risk Metrics
Education
University of Connecticut 2010 — 2011
Master, Financial Risk Management
University of Connecticut 2008 — 2010
Master, Applied Financial Math
Capital University of Economics and Business 2004 — 2008
Ascend Staffing /EDSI July 2012 - Present
Father's and Family 2012 - 2013
Frontier Communications January 2010 - April 2011
Verizon Business January 2005 - December 2009
Verizon Wireless November 2003 - December 2004
Mary Kay Cosmetics 2002 - 2003
SBC Ameritech 1989 - 2002
Skills
Positioning, Customer Retention, Sales Management, CRM, Business Planning, Teamwork, Direct Sales, Telecommunications, Call Center, Salesforce.com, Sales Process, Wireless, Customer Satisfaction, Team Building, Strategic Planning, New Business Development, Customer Service, Sales, Call Centers, Team Leadership, Retail, Negotiation, Solution Selling, Product Management, Coaching, Training, VoIP, Account Management, Leadership, Selling, Sales Operations, Customer Experience, Business Development, Networking, B2B, Sales Presentations, Professional Services, Project Management, Management, Time Management
Education
Indiana Wesleyan University 2012 — 2013
Masters, Strategic Business Management, 4.0
Cardinal Stritch University 1992 — 1996
Bachelors, Business Management
Great Lakes Higher Education Corporation and Affiliates December 2014 - Present
Great Lakes Higher Education Corporation and Affiliates February 2013 - December 2014
Frontier Communications October 2011 - June 2014
Wonderly's Tavern February 2007 - September 2011
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, VoIP, Customer Experience, Wireless, Customer Retention, Customer Service, IP, Team Leadership, Technical Support, VMware, Subnetting, Experion, Group Policy, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Lync Server 2010, Typing, Skip Tracing, OneNote, Outlook, Google Docs, Facebook
Education
Capella University 2015 — 2017
Bachelor's degree, Information Technology
Herzing University-Madison 2013 — 2015
Associate's degree, Information Technology, 3.0
New Lisbon High school 2000 — 2004
high school diploma
Madison Area Technical College 2008 — 2010
police science, Criminal Justice and Corrections
Valley Natural Foods August 2015 - Present
Robins Kaplan LLP 1998 - 2015
Frontier Communications 1987 - 1998
Caren Charles 1986 - 1987
Daytons 1980 - 1986
Skills
Marketing Communications, Media Relations, Marketing, Email Marketing, Marketing Strategy, Business Development, Corporate Communications, Strategic Planning, Legal Marketing, Newsletters, Public Relations, Event Planning, Social Media, Event Management, Strategic Communications, World Class Customer..., Budgets, Market Planning, Management, Advertising, Strategy, Leadership, Customer Service
Education
Cardinal Stritch University 1993 — 1994
M.S., Management
Minnesota State University, Moorhead 1980 — 1984
B.S., Marketing
Minnesota State University, Moorhead 1980 — 1984
B.S., Management
Northeast Missouri State University 1979 — 1980
Frontier Communications May 2015 - Present
Frontier Communications September 2013 - May 2015
Frontier Communications June 2011 - September 2013
ING June 2006 - June 2011
Total Events Solutions LLC July 2007 - November 2010
Skills
Employee Benefits, Management, Human Resources, Benefits Administration, Analysis, PeopleSoft, 401k, Mergers & Acquisitions, Process Improvement, PowerPoint, Customer Service, Retirement Education, Retirement Services, Defined Contribution, Budget Monitoring, Defined Benefit, Retirement, Creative Problem Solving, Payroll, Employee Engagement, Telecommunications, Employee Training, Microsoft Office, Marketing, OMNI, Internal Audit, Pension Administration, Client Relationship..., SOX Compliancy, CRM, Labor Relations, Benefits Analysis, Leadership, Event Planning, Labor Support, Health & Welfare..., Presentation Development, External Audit, Event Marketing, Cost Savings
Education
Central Connecticut State University 2002 — 2006
BS, Management
Frontier Communications May 2015 - August 2015
Wilkes University February 2015 - April 2015
Skills
Teamwork, Microsoft Word, PowerPoint, Social Media, Leadership, Membership Development, Organizational..., Microsoft Excel, Fundraising, Facebook, Sales, Research
Education
Wilkes University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
California University of Pennsylvania 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Frontier Communications 2015 - Present
Xylem Inc. 2013 - January 2015
Xylem Inc. 2012 - 2013
Xylem Inc. (ITT Spinoff) 2010 - 2012
ITT Corporation 2010 - 2011
ITT Corporation 2008 - 2010
FedEx Freight 2007 - 2008
FedEx Freight 2005 - 2007
FedEx Freight 2004 - 2005
FedEx Freight 2003 - 2004
Skills
Supply Chain Management, Logistics, Continuous Improvement, Process Improvement, 3PL, Transportation, Shipping, SAP, Distribution Center..., Strategic Planning, Fleet Management, Development Of Employees, Business Analysis, Team Building, Cross-functional Team..., Strategic Sourcing, Behavior Based Safety, Contract Negotiation, Supplier Development, Leadership, Having Fun, Logistics Management, Supply Chain
Education
Syracuse University - Martin J. Whitman School of Management 2011 — 2014
MBA, Concentration in Supply Chain
Canisius College 2000 — 2004
B.S., Management Information Systems
EAT Club September 2014 - Present
EAT Club February 2013 - September 2014
ADP May 2012 - March 2013
Northwestern Mutual September 2011 - June 2012
Frontier Communications June 2011 - August 2011
Skills
Sales, Advertising, Customer Service, Sales Operations, Training, Direct Sales, Market Research, Inside Sales, Merchandising, Event Planning, Management, CRM, Research, Sales Support, Inventory Management, Event Marketing, Enterprise Account...
Education
California State University-Chico 2007 — 2012
Bachelor of Science, Business Administration; Option: Marketing
Folsom High School 2003 — 2007
High School Diploma
Caltrans June 2015 - Present
Caltrans May 2011 - May 2015
Caltrans April 2009 - May 2011
California Department of Industrial Relations December 2008 - April 2009
Frontier Communications January 2006 - July 2008
T-Mobile February 2004 - January 2006
Skills
Caltrans Administrative..., Negotiation, Customer Service, Microsoft Excel, PowerPoint, Budgets, Strategic Planning, Team Leadership, Team Building, Process Scheduler, Contract Management, Outlook, Microsoft Word, Microsoft Office, Social Media, Sales, Government, Access, Project Management, Software Documentation, Project Planning, Marketing, Training, Data Entry
Education
Lincoln Law School of Sacramento 2012 — 2017
Doctor of Law (JD), Family Law
California State University-Sacramento 2000 — 2003
Bachelor's, Ecomonics
Frontier Communications July 2014 - Present
Edgenuity Inc. September 2012 - Present
Strayer University October 2012 - June 2014
Allen Independent School District August 2012 - June 2014
West Virginia Northern Community College August 2011 - June 2012
Youth for Christ July 2006 - June 2012
Allegheny County Community College August 2011 - December 2011
West Virginia University August 2009 - May 2011
California University of Pennsylvania September 2007 - May 2009
Skills
Statistical Data..., Statistical Consulting, SPSS Statistics, Data Analysis, Survey Management, Survey Administration, Microsoft SQL Server, Microsoft Office, Teradata SQL, Tableau, Teaching, Mathematics Education, Public Speaking, Statistics, Leadership, Leadership Development, Curriculum Design, Research, Higher Education, Staff Development, Community Outreach
Education
West Virginia University 2009 — 2011
Master of Science (M.S.), Statistics, 3.6
California University of Pennsylvania 2007 — 2009
Bachelor of Arts (B.A.), Secondary Mathematics Education, 3.97
California University of Pennsylvania 2007 — 2009
Bachelor of Science (B.S.), Mathematics, 3.97
Oracle September 2014 - Present
Concur Technologies November 2010 - August 2014
Fresco Design Concepts January 2007 - 2010
ADP November 2000 - September 2007
Frontier Communications 1996 - 1998
Skills
Building Relationships, Sales, Salesforce.com, Time Management, Motivated self-starter, Negotiation, Management, Business Development, Solution Selling, SaaS, Lead Generation, Sales Process, Business Intelligence, Cold Calling, Strategic Partnerships, Fundraising, Charity Work, Volunteer Management, Volunteer Recruiting, Channel Partners, Enterprise Software, Selling, Sales Presentations, Event Planning, Event Management, Events Coordination, Networking, Team Building, Partner Management, Professional Services, B2B, CRM, Software Industry, Direct Sales, Complex Sales, Account Management, Cloud Computing, ADP Payroll
Education
California State University-Long Beach 1989 — 1994
Bachelor of Arts (BA), Political Science
Huntington Beach High School
Harbinger Group Inc July 2013 - Present
Frontier Communications March 2012 - April 2013
Reader's Digest July 2011 - March 2012
Reader's Digest February 2009 - December 2011
Weekly Reader August 2007 - February 2009
Reader's Digest July 1995 - August 2007
DHL Worldwide Express 1994 - 1995
Lasmo Oil PLC October 1989 - October 1994
Price Waterhouse Coopers 1984 - 1989
Skills
Auditing, Financial Analysis, Corporate Finance, Financial Reporting, Finance, Budgets, Financial Modeling, Forecasting, Private Equity, Strategic Planning, Cash Flow, Strategic Financial..., Managerial Finance, Mergers & Acquisitions, Strategy, Business Planning, Analysis, Leadership, Cross-functional Team..., Essbase, Restructuring, Accounting, Outsourcing, Internal Audit, Working Capital..., Hyperion Enterprise, Investor Relations
Education
Cardiff University / Prifysgol Caerdydd 1981 — 1984
Bachelor of Science (B.Sc.), Banking and International Finance
Frontier Communications June 2010 - Present
Mirabito Energy Products June 2006 - September 2010
Subway June 2006 - September 2010
Skills
Telecommunications, Customer Service, Leadership, Team Leadership, Sales, Troubleshooting, Training
Education
Cazenovia College 2004 — 2008
Bachelor of Science (B.S.), Criminal justice and homeland security
Frontier Communications August 2006 - Present
Broadlane 2001 - 2006
VHA 1994 - 2001
CCCSD 1990 - 1993
PacTel Business Systems / PacTel InfoSystems 1985 - 1990
ComputerLand Corporation 1984 - 1985
Pacific Institute for Public Policy Research 1981 - 1984
Skills
Advertising, B2B Marketing, Brand Awareness, Budgeting, Channel Marketing, Competitive Analysis, Corporate Communications, Direct Marketing, Editing, Event Marketing, Field Marketing, Integrated Marketing, Internal Communications, Lead Generation, Marketing Communications, Messaging, Online Marketing, Press Releases, Product Launches, Promotions, Public Relations, Social Media, Strategic Planning, Website Development, Writing, Brand Management, Budgets, Multi-channel Marketing, Marketing Strategy, Brand Development, Creative Direction, Telecommunications, E-commerce, Sales Operations, Start-ups, Management, Leadership, New Business Development, Marketing Management, Product Marketing, Strategic Partnerships, Program Management, B2B, Email Marketing, Sales, Market Research, Digital Marketing
Education
California State University-Sacramento
MA, International Affairs
Humboldt State University
BA, French
Terra Linda High School
Universite Aix-Marseille, Ecole Pour Etrangers
Diplome des Etudes Superieures, French
University of Copenhagen
Certificate – International Business Studies
Grainger September 2011 - Present
Grainger July 2008 - September 2011
Grainger December 2007 - July 2008
Frontier Communications July 1995 - December 2007
Skills
Sales, Solution Selling, B2B, Sales Management, Team Building, Selling, Customer Service, Account Management, Cross-functional Team..., Customer Satisfaction, Management, Leadership, Team Leadership
Education
Cardinal Stritch University
Bachelors Degree, Business and Management
Normandale Community College 1990 — 1993
Associate of Arts (A.A.), General Studies
PETCO Animal Supplies, Inc. February 2014 - Present
PETCO Animal Supplies, Inc. July 2013 - January 2014
Benefit & Risk Management Services September 2011 - July 2013
Benefit & Risk Management Services December 2010 - September 2011
Frontier Communications April 2008 - November 2010
TRI-AD April 2007 - March 2008
ProView August 2005 - February 2006
Aon Hewitt June 1998 - July 2005
Skills
Process Improvement, PeopleSoft, Vendor Management, PMP, Training, SDLC, Customer Service, Quality Assurance, Account Management, Employee Benefits, Data Analysis, Management, Recruiting, Team Building, Software Project..., Databases, Project Planning, Healthcare Information..., Change Management, Project Management, SQL, Business Analysis
Education
California State University-San Bernardino - College of Business and Public Administration 1993 — 1998
Bachelor of Science, International Business (minor in German)
Munich International School 1989 — 1991
Xerox June 2008 - Present
Ciber August 2004 - February 2011
CIBER August 2004 - May 2007
Kodak 1995 - 2005
Frontier Communications 2004 - 2004
Skills
Information Security, Security, SDLC, Linux, Windows, Information Technology, Enterprise Architecture, IT Strategy, CISSP, Firewalls, CISA, CRISC, ITIL, Integration, Requirements Analysis, Virtualization, Disaster Recovery, Network Security, Information Security..., Web Services, IT Service Management, IT Management, Enterprise Software, Solution Architecture, Penetration Testing, IT Operations, Computer Security, Vulnerability Assessment, Business Continuity, System Administration, Data Center, PCI DSS
Education
Bryant & Stratton College 1999 — 2010
Information Technology
State University of New York College at Geneseo 1985 — 1990
Sterling Infosystems, Inc. October 2011 - Present
Cisco/WebEx February 2009 - Present
Cisco/WebEx February 2006 - February 2009
at SBC/AT&T February 2002 - September 2005
Win Back - SBC/Pacific Bell December 1998 - February 2002
T/SBC/Pacific Bell July 1996 - December 1998
Frontier Communications August 1995 - July 1996
Liberty Mutual Insurance March 1994 - July 1995
Cal Farm Insurance March 1989 - March 1994
Skills
Account Management, CRM, New Business Development, Telecommunications, Selling, Cisco Technologies
Education
California State University-Sacramento
Exelis Geospatial Systems (now a part of Harris Corporation) March 2010 - Present
ITT Geospatial Systems December 2007 - March 2010
ITT May 2005 - November 2007
ITT SSD November 2002 - April 2005
Global Crossing July 1995 - June 2001
Frontier Communications 1995 - 1998
IBM Global Services April 1988 - July 1995
Skills
Program Management, Six Sigma, Systems Engineering, PMO, Leadership, Engineering Management, Security Clearance, Earned Value Management, DoD, Process Improvement, Proposal Writing, Management, Engineering, Contract Management, Project Planning, Cross-functional Team..., Project Management, Budgets, Procurement, MS Project, Aerospace, Integration, Government Contracting, PMP, Requirements Management, Government, Microsoft Project
Education
The George Washington University 1996 — 1998
Master's Certification
California Polytechnic State University-San Luis Obispo
B.A.
Modesto Junior College
AS
AccuTemp Products January 2012 - Present
Frontier Communications February 2010 - April 2011
Verizon Communications December 1998 - June 2010
Skills
Call Center, Customer Satisfaction, Requirements Analysis, Issues Management, Requirements Gathering, Resource Management, Broadband, Workforce Management, Business Analysis, Telecommunications, Team Building, Customer Relations, Customer Service, Troubleshooting, Diagnostics, VoIP, Call Centers, Public Relations, Budgets, Operations Management, Forecasting, Training, Vendor Management, Process Improvement, Team Leadership, Cross-functional Team..., Program Management, Account Management, Sales Management, Management
Education
California State University-Northridge 1995 — 1997
Bachelors, Sociology/Criminolgy
Los Angeles Pierce College 1992 — 1995
Associate of Arts, Sociology
IBM June 2013 - Present
Frontier Communications April 2011 - October 2012
Frontier Communications March 2010 - April 2011
Crosswind Consulting February 2009 - March 2010
GE Commercial Finance November 2005 - February 2009
GE Capital December 2003 - November 2005
Oxford Health Plans October 2002 - December 2003
GE Capital January 2002 - October 2002
GE Capital May 2001 - December 2001
GE Capital May 1999 - May 2001
Skills
Program Management, Business Intelligence, Integration, Turn Around Management, ERP Implementations, Vendor Management, Business Process..., Process Improvement, Acquisition Integration, Six Sigma, IT Strategy, Change Management, Data Warehousing, Enterprise Architecture, Innovation Management, CRM, Project Management, PMO, Enterprise Software, ERP
Education
GE Six Sigma Certification 2001 — 2002
Black Belt Certified
University of Connecticut 1992 — 1996
MBA, Technology & Health Management
Bryant University
BS, Business Administration/CIS, Magna Cum Laude
St Mary Academy - Bayview
Frontier Communications August 2015 - Present
Hutto ISD August 2014 - Present
The Knittle Haus July 2014 - Present
Farmers Insurance May 2011 - January 2014
Farmers Insurance May 2005 - January 2014
Farmers Insurance May 2009 - June 2011
Farmers Insurance January 2007 - May 2009
Farmers Insurance January 2005 - January 2009
Farmers Insurance January 2005 - January 2007
Skills
Contact Center..., Contact Center..., Workforce Management, Contact Center..., Customer Service, Project Management, Workforce Planning, Siebel, Genesys, Six Sigma, Property & Casualty..., General Insurance, Commercial Insurance, Health Insurance, Claims Management, Insurance, Strong communication..., Time and project..., Detail oriented, Leadership skills, Community and Teamwork, Emotional Intelligence, Trend Forecasting, Microsoft Office Suite, SAP, Functional Testing, Regression Testing, Systems Analysis, Test Systems, HTML, Java, Web Design, Web Content, Life Insurance, Casualty, Liability, Term Life Insurance, Underwriting, Umbrella Insurance, Workers Compensation, Commercial Lines, Disability Insurance, Fixed Annuities, Risk Management, QA, Employee Training, Training Delivery, Quality Assurance, Cirriculum, Classroom Management
Education
The Goethe University Frankfurt 2015 — 2016
Master's Degree, Germanic Languages, Literatures, and Linguistics
University of Phoenix 2012 — 2014
Master's degree, Information Technology - Business Sytems
University of Phoenix 2009 — 2011
Bachelor's degree, Information Technology
University of Phoenix 2007 — 2009
Associate of Science (AS), Management Information Systems, General
Moorpark College 1995 — 2000
Associate's Degree, German Language and Literature
California State University-Northridge 1990 — 1992
Music Theory and Composition
Frontier Communications September 2013 - Present
Warnaco March 2008 - September 2013
Warnaco May 2006 - February 2008
Warnaco April 2004 - April 2006
Diageo July 2001 - March 2004
Mercer Human Resource Consulting July 1997 - July 2001
Coopers & Lybrand July 1994 - July 1997
Skills
Deferred Compensation, Employee Benefits, Performance Management, HRIS, Talent Management, Executive Pay, Incentive Programs, Performance Appraisal, Pensions, Process Improvement, Leadership Development, Organizational Design, ERISA, Employment Law, Benefits Negotiation, Job Descriptions, Compensation & Benefit, Payroll, Job Analysis, Personnel Management, Benefits Design, Mergers, Executive Coaching, Salary, Labor Relations, Training, Interviews, Benefits Administration, Mergers & Acquisitions, Job Evaluation, HR Consulting, Sourcing, Retirement Benefits, Vendor Management, Human Resources, PeopleSoft, Organizational..., Change Management, Strategic HR, HR Transformation
Education
Bryant University 1990 — 1994
Bachelor of Science (BS), Actuarial Mathematics
Frontier Communications September 2014 - Present
Tri-Delta Resources Corp. May 2013 - April 2014
Aerotek January 2012 - April 2012
TEKsystems October 2011 - January 2012
Skills
Networking, Help Desk Support, Microsoft Office, Customer Service, Routers, Windows Server, Network Security, Computer Repair, Network Administration, Troubleshooting, Active Directory, Security, Mobile security &..., IP Addressing
Education
Bryant & Stratton 2012 — 2013
Associate's degree, Network and System Administration/Administrator, B
Frontier Communications 2010 - Present
Strictly Earnest Fine Art 2004 - Present
Skills
Technical Writing, Business Development, Research, Project Management, Telecommunications, Strategic Planning, Security, Program Management, Team Leadership, Process Improvement, Training, Change Management, Team Building, Customer Service, Operations Management
Education
Capella University 2008 — 2010
MS, Information Technology - Information Assurance and Security
LeTourneau University 1998 — 2000
MBA, Business Management
Northwestern Mutual August 2015 - Present
Rockwell Automation July 2012 - August 2015
Level 3 Communications March 1997 - July 2012
Frontier Communications 1997 - 2000
Skills
Firewalls, Information Security, Security, Routing, Architecture, CISSP, IPS, IDS, Intrusion Detection
Education
Bryant & Stratton College 1995 — 1997
Associate, Information Technology
TP-LINK USA April 2015 - Present
CenturyLink August 2013 - Present
NETGEAR October 2004 - July 2013
Netopia, Inc November 2000 - September 2004
Net-tel January 1998 - October 2000
Midcom August 1996 - December 1997
Frontier Communications July 1992 - July 1996
Skills
Ethernet, Strategy, VoIP, Cloud Computing, Telecommunications, Product Marketing, Solution Selling, Strategic Partnerships, Channel, Broadband, Sales Operations, Cross-functional Team..., Channel Partners, Forecasting, Wireless, Marketing Strategy, Sales, Leadership, Sales Management, Go-to-market Strategy, Business Planning, Direct Sales, SaaS, Product Management
Education
California State University, Fresno 1988 — 1992
Pacific Gas and Electric Company July 2014 - Present
Pacific Gas and Electric Company November 2011 - May 2014
PG&E April 2003 - November 2011
Pacific Gas & Electric April 2003 - August 2008
Frontier Communications January 1998 - January 2003
Skills
Management, Energy Efficiency, Project Management, Program Management, Contract Management, Office Management, Renewable Energy, Policy, Training, Energy Policy, Cross-functional Team..., Process Improvement, Strategic Planning, Analysis, Project Planning, Customer Service, Strategy, Leadership, Budgets, Change Management
Education
Golden Gate University
Management
California State University-Chico
Unity Recovery Center December 2013 - April 2015
BSI - Best Security Industries March 2013 - December 2013
Anda, Inc. May 2010 - March 2013
HomeServe November 2009 - March 2010
CMST, Inc March 2003 - April 2009
RJS Real Estate Group, Inc. October 2004 - March 2009
FORTUNE 800 October 2002 - March 2003
OSI Outsourcing January 2002 - October 2002
Frontier Communications January 2000 - January 2002
Verizon Wireless f/k/a GTE Wireless 1997 - December 2000
Skills
Sales Operations, Management Consulting, Leadership, Training, Management, Call Centers, Account Management, Team Building, Customer Satisfaction, Customer Service, CRM, Calyx Point, Process Improvement, Sales Management, Selling, Sales, Customer Retention, Business Development, Vendor Management, New Business Development, Mortgage Underwriting, Program Management, Marketing, Performance Management, Call Center, Team Leadership, Strategy, Leadership Development, Coaching, Quality Assurance, B2B, B2C, Cross-functional Team..., Negotiation, Start-ups, Telecommunications, Team Management, Outsourcing, Direct Sales, Employee Training, Networking, Operations Management, Sales Process, Customer Relations, Inside Sales, Finance, Real Estate Transactions, Automotive Sales..., Salesforce.com, Technology Integration
Education
Kaplan University 2009 — 2012
AAS
California State University-Sacramento 1995 — 1997
Business Admininstration
Frontier Communications August 2012 - Present
Frontier Communications November 2007 - August 2012
Frontier Communications January 2000 - November 2007
Frontier Communications 1995 - 2000
Frontier Communications 1994 - 1995
Frontier Communications 1993 - 1994
Skills
ERP Conversions, Financial Analysis, Procurement, Supply Chain Management, Forecasting, Budgets, Analysis, Pricing, Product Management, Strategy, Vendor Management, Strategic Planning, Management, Executive Management, ERP, Cross-functional Team..., Team Leadership, Project Management, Supply Chain, Business Development, Contract Negotiation, Finance, Project Planning, Leadership, Telecommunications, Change Management, Negotiation, Mergers & Acquisitions, Account Management, Business Strategy, Business Process, Customer Service, Team Building, Inventory Management, Program Management, Contract Management, Training, Process Improvement, Business Analysis, Sales Management, Human Resources, Logistics, Business Process..., Accounting, Operations Management, Marketing, Outsourcing, Competitive Analysis, Continuous Improvement, P&L
Education
California State University-Chico
BS, Accounting
The University of Dallas
MBA, Corporate Finance
Lumetrics April 2006 - Present
KMP Media, LLC 2005 - 2006
Perinton Tax and Accounting 2003 - 2005
Frontier Communications 1989 - 2003
Verizon Business 1983 - 1989
Skills
Account Reconciliation, Accounting, Consolidation, Cash Management, Payroll, Tax, Treasury, Business Planning, Manufacturing, Budgets, Financial Reporting, Accounting System, Variance Analysis, General Ledger, Income Statement, Forecasting, Financial Analysis, Financial Modeling, Mergers & Acquisitions
Education
The George Washington University - School of Business 1984 — 1987
Masters of Accounting, Accounting
SUNY Oswego 1979 — 1981
Bachelor of Science, Business Administration
Cayuga County Community College 1977 — 1979
Associates in Science, Business Administration
Rocklin Unified School District January 2009 - Present
Self Employed September 1993 - August 1997
Frontier Communications July 1992 - August 1995
ROLM, IBM, Siemans May 1984 - April 1992
Skills
Special Education, Tutoring, Classroom Management, Public Speaking, Classroom, Elementary Education, Lesson Planning, Educational Technology, Microsoft Office, K-12, Marketing, Community Outreach, Instructional Design, Event Planning, Microsoft Word, Microsoft Excel, Editing, Leadership Development
Education
California State University-Chico 1978 — 1981
Wyndham Worldwide July 2012 - Present
Frontier Communications September 2010 - June 2012
Independent July 2010 - August 2010
Walt Disney World – Park and Resorts December 2009 - July 2010
Annitek Consulting May 2009 - December 2009
Aristocrat June 2009 - June 2009
MGM MIRAGE September 2008 - May 2009
Xinify Technologies 2006 - 2008
PHH Mortgage 1994 - 2006
Paris Business Products September 1991 - April 1994
Skills
MS Project, Project Portfolio..., PMO, Cross-functional Team..., Software Documentation, Project Management, Clarity, Management, Training, Governance, Leadership, Strategic Planning, Vendor Management, SDLC, Analysis, Business Process, Security, PMP, Business Analysis, Requirements Analysis
Education
U.S. Army School of Computer Science 1989 — 1989
Computer Machine Operator
U.S. Army Medical Department School 1987 — 1987
Medical Labatory Specialist
Camden County College 1984 — 1986
Business Administration
Frontier Communications August 2011 - Present
Frontier Communications 2002 - August 2011
Global Crossing 1998 - 2001
Citizens Communications 1996 - 1998
Cellular One 1987 - 1995
Skills
SIP Trunking, Carriers, T1, Vendor Management, Channel, Solution Selling, Managed Services, Wireless, TDM, Process Improvement, VoIP, Sales Management, Internet Services, Sales, Direct Sales, Telecommunications, MPLS
Education
Bucknell University 1981 — 1985
BS BA, Business Administration / Marketing
Frontier Communications December 2012 - Present
Collabera October 2012 - December 2012
Morgan Management Ltd March 2012 - July 2012
Transcontinent Record Sales, Inc. June 2008 - June 2010
Skills
Bank Reconciliation, Peachtree, Great Plains Software, Accruals, General Ledger, Account Reconciliation, Accounts Receivable, Cash Receipts, Accounts Payable, Journal Entries, Bookkeeping
Education
Canisius College 2007 — 2011
MBA, Business, Accounting
State University of New York at Buffalo - School of Management 2002 — 2007
B.S. Business Administration, Business
Frontier Communications September 2012 - September 2013
General Motors Corporation January 2006 - May 2009
General Motors Corporation January 1999 - March 2008
General Motors Corporation June 1991 - January 1998
General Motors Corporation June 1984 - May 1991
Skills
Process Improvement, Program Management, Automotive, Continuous Improvement, Cross-functional Team..., PMP, Team Leadership, IT Strategy, Vendor Management, Project Management, Integration, IT Operations, Engineering, Manufacturing, Troubleshooting, Requirements Analysis, Change Management, Team Building, Powertrain, Software Project..., Information Technology, Software Development, Software Documentation, Testing, IT Management, ITIL, Leadership, SDLC, Management, Process Engineering
Education
Purdue University 1977 — 1984
Bachelor fo Science (BSIE), Industrial and Electrical Engineering
Carnegie Mellon University 1996 — 2009
Master of Science (MSIT), Information Technology
Charter Communications October 2013 - Present
Frontier Communications May 2011 - October 2013
Time Warner Cable March 2006 - July 2009
Time Warner Cable January 2000 - March 2005
Trans-Lux/Fair-Play, Inc. May 1994 - December 1999
Skills
Financial Reporting, Process Improvement, PeopleSoft, Budgets, Forecasting, Visio, Vendor Management, Telecommunications, Variance Analysis, Access, Business Analysis, Business Process..., Analysis, Sarbanes-Oxley Act, Financial Accounting, Accounting, Account Reconciliation, Internal Controls, General Ledger, Accruals, Hyperion Enterprise, Invoicing, Essbase, Accounts Payable, Financial Statements, Sarbanes-Oxley, GAAP, Accounts Receivable, Auditing, Journal Entries, Fixed Assets, Bank Reconciliation, Cash Flow
Education
Central Connecticut State University 1988 — 1993
Bachelor of Science, Accounting
Department of Veterans Affairs October 2009 - Present
Department of Veterans Affairs February 2009 - October 2009
Department of Veterans Affairs June 2007 - February 2009
Veterans Health Administration August 2005 - June 2007
Frontier Communications March 2004 - August 2005
Verizon Data Services November 2000 - March 2004
US Army June 1992 - August 1998
Skills
Windows Server, System Administration, Servers, Microsoft Exchange, Windows, Software Documentation, Enterprise Architecture, Troubleshooting, DNS, Computer Security, Testing, Integration, Software Installation, Network Security, Management, Active Directory, Disaster Recovery, Program Management, Security, Data Center, SharePoint, Information Assurance, Virtualization, Project Management, Information Technology, Telecommunications, Analysis
Education
Capella University 2010 — 2015
Information Technology
Strayer University 2004 — 2010
BS, Information Technology
Brunswick High School 1988 — 1992
Frontier Communications 2011 - Present
Skills
T1, Telephony, Telecommunications..., Telecommunications, MPLS, DSL, Ethernet, VoIP, IP, Computer Network..., Wireless, Broadband, Metro Ethernet, Managed Services, Network Design, GIS Application, Database Queries, Digital Mapping, OSP Engineering, Project Management, Staff Supervision
Education
Cardinal Stritch University
BSM, Management
Albin Acquisition Corp January 2014 - Present
Frontier Communications July 2009 - January 2014
Skills
Financial Analysis, Telecommunications, Financial Reporting, Mergers & Acquisitions, Sales Management, Leadership, Sales Operations, Business Analysis, Customer Service, Sales, Analysis, Forecasting, Business Planning, Direct Sales, Account Management, Business Process..., Process Improvement, Team Building, Team Leadership
Education
Capella University
M.B.A., Finance
St. Cloud State University
B.A., Economics and Finance
Octagon January 2015 - Present
Frontier Communications November 2011 - January 2015
Beresford Research June 2008 - January 2009
Reader's Digest May 2008 - August 2008
Balducci's July 2004 - March 2008
Skills
Fixed Assets, SAP, SAP BW, Infinium, NGS, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Bryant University 2005 — 2009
B.S., Finance
Level 3 Communications September 2002 - Present
Global Crossing 1999 - 2002
Global Crossing 1997 - 1999
Frontier Communications 1994 - 1997
Digital Equipment Corporation February 1992 - April 1994
Eastman Kodak September 1985 - February 1992
Skills
MEF CECP Certified, Ethernet, Metro Ethernet, TDM, MPLS, IP, Network Design, Telecommunications, Co-location, WAN, Sales Engineering, VoIP, SIP Trunking, Optical Fiber, Fiber Optics, DWDM, Managed Services, SIP, Networking, Wireless, LAN-WAN, Telephony, Unified Communications
Education
Carnegie Mellon University 1981 — 1985
BSEE, Electrical Engineering
Frontier Communications July 2010 - Present
Verizon North Central November 2009 - July 2010
Verizon Communications April 2001 - October 2009
GTE Telephone Operations June 1993 - April 2001
GTE West April 1989 - June 1993
GTE California January 1984 - April 1989
GTE California January 1979 - December 1983
Skills
Telecommunications, Technical Support, Switches, Broadband, ROADM, Ethernet, T1, Computer Proficiency, Microsoft Office, Mac OS X, SS7, Troubleshooting, LAN-WAN, Network Engineering, ATM networks, SIP, Process Improvement, Testing, Software Documentation, Visio, Data Center, Vendor Management, Network Administration, Unix, DSL, Networking, OS X, ATM Networks
Education
California State University-Northridge 1986 — 1991
BS, Computer Science-Numerical Analysis
California State University-Long Beach 1981 — 1985
Electrical Engineering-Computer Engineering
Long Beach City College 1976 — 1978
Fire Science
Brite Computers June 2014 - Present
EarthLink Business October 2007 - May 2014
Unisys October 2004 - October 2007
Frontier Communications 2004 - 2005
Sutherland Global Services Phils Inc 2002 - July 2004
Xerox 2000 - 2002
Skills
Managed Services, Call Center, Data Center, Cloud Computing, Account Management, Troubleshooting, Virtualization, Telecommunications, Servers, Customer Satisfaction, Call Centers, DNS, Technical Support, VoIP, Security, Networking, Cisco Technologies, MPLS, Wireless, Software Documentation, VMware, IP, Hardware, Disaster Recovery, Information Technology, Routing, Switches, VPN
Education
Saint John Fisher College 1993 — 1997
BS, Communications
Bryant & Stratton College 1991 — 1993
AOS, Electronic Theory
Kriterium October 2009 - Present
Kriterium, LLC October 2009 - Present
PAETEC Communications September 2003 - June 2009
2003 - 2009 - PAETEC Communications September 2003 - June 2009
2004-2006 September 2003 - June 2009
2004 February 2003 - September 2003
Frontier Communications May 2001 - February 2003
Frontier Communications January 1986 - May 2001
Frontier Communications January 1999 - January 2000
Education
Cazenovia College
Stericycle Communication Solutions April 2008 - Present
Frontier Communications June 1989 - April 2008
Skills
Salesforce.com, Customer Service, Call Center, Call Centers, Team Leadership, Customer Experience, Customer Retention, Customer Satisfaction, Vendor Management, Account Management, Telecommunications, Team Building, Troubleshooting, Technical Support, Networking, VoIP, Management, CRM, Operations Management, Process Improvement, Sales Process, Software Documentation, Solution Selling, Workforce Management, Direct Sales, Sales, Training, Telephony, Leadership, Project Management, Time Management, Selling, Contract Negotiation, Lead Generation, New Business Development, Sales Management
Education
Carnegie Mellon University 1985 — 1989
BS, Psychology, Public Policy & Management
MacLeod Brothers Market Vegetables November 2012 - Present
Consultant September 2012 - Present
Alexandria Athletic Club July 2010 - September 2012
Nesda Technologies Ltd May 2009 - October 2009
Regional Municipality of York October 2006 - April 2009
Frontier Communications April 2006 - September 2006
MicroAge Technology Services June 2000 - March 2006
Enterprise Information Systems January 2000 - May 2000
Meyers Transportation Services February 1998 - January 2000
Enterprise Information Systems September 1996 - February 1998
Skills
Social Media, Strategic Planning, Event Planning, Customer Service, Marketing, Research, Fundraising, Project Management, Community Engagement, Public Relations, Policy, Public Speaking, Community Development, Team Leadership, Government, Time Management, Stress Management, Marketing Strategy, Entrepreneurship, Business Strategy
Education
Carleton University 2011 — 2015
Bachelor's degree, Economics
ISSA 2011 — 2012
Personal Trainer Certification, Health and Physical Education/Fitness
Merck August 2012 - Present
Frontier Communications September 2011 - July 2012
Altec Lansing July 2010 - July 2011
Altec Lansing, LLC July 2010 - November 2010
Mars Chocolate North America August 2008 - March 2010
M&M/Mars 2008 - 2010
Nestlé Waters North America July 2007 - May 2008
Nestle Waters North America 2007 - 2008
Wyndham Worldwide Corporation February 2006 - July 2007
Wyndham Vacation Ownership 2006 - 2007
Skills
SAP, Financial Analysis, Forecasting, Variance Analysis, Budgets, Cost Accounting, Accounting, Cross-functional Team..., Account Reconciliation, General Ledger, Analysis, Finance
Education
Centenary College 1998 — 2006
BSBA, Business Administration
Centenary College 1997 — 2006
B.S, Business Administration
Lewis Tree Service Inc. Business Account RepresentativeFrontier CommunicationsOctober 2007 - March 2009
Frontier Communications May 2000 - September 2007
Education
Bryant & Stratton College 2007 — 2010
Associates, Accounting and Business
Frontier Communications July 2011 - August 2014
Pacific Disributing Company May 2008 - July 2011
SUNY Cortland August 2007 - May 2008
Skills
Troubleshooting, Technical Support, Call Centers, Telecommunications, Windows 7, Computer Hardware, Wireless, Access, Wireless Networking, Computer Network..., Windows
Education
SUNY Cortland 2006 — 2008
Bachelor of Science (B.S.), Geographic Information Science and Cartography
Cayuga County Community College 2004 — 2006
Associate of Science (A.S.), Geographic Information Science and Cartography
Cayuga Onondaga BOCES 2002 — 2004
Computer Service Technology
Union Springs High School
Graduated
Frontier Communications December 1993 - Present
Hewlett-Packard 1990 - 1993
Rockline School District 1983 - 1990
Education
California State University-Sacramento
Sierra College
Associate of Arts (AA), Business Administration, Management and Operations
Food Lion March 2014 - Present
Frontier Communications July 2011 - April 2014
Frontier Communications March 2010 - June 2011
StaffWorks Group August 2008 - March 2010
Howard Johnson October 2007 - April 2008
The Sherwood Inn November 2003 - September 2007
Skills
Customer Service, Call Centers
Education
Bryant and Stratton College 2013 — 2014
business administration
norwich high school 1985 — 1989
diploma, General Studies
Frontier Communications November 2008 - Present
Verizon August 1998 - October 2008
Skills
Team Leadership, Management, DSL, Broadband, Project Portfolio..., Change Management, Business Process..., Strategic Planning, Capital Budgeting, Budget Management, Cross-functional Team..., Cross-functional..., Leadership, Team Building
Education
California State University-Fullerton 1980 — 1985
Bachelor of Applied Science (BASc), Business Administration and Management, General