Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
General Motors June 2015 - Present
Cognizant Technology Solutions June 2012 - January 2015
Frontier Communications May 2011 - July 2012
Skills
SQL, Microsoft Excel, Programming, Visual Basic, Access, PowerPoint, HP Quality Center, Data Analysis, Test Planning, Test Management, Manual Testing, QA Engineering, Agile Testing, Functional Testing, Test Design, Technical Documentation, User Acceptance Testing, Regression Testing, Usability Testing, Relational Databases, Microsoft Word, HTML, Public Speaking, SharePoint
Education
The University of Connecticut School of Business 2008 — 2012
Management Information Systems, Business, Economics
Frontier Communications November 2011 - Present
PODS March 2011 - September 2011
Muslim Legal Fund of America January 2010 - August 2010
MADD June 2009 - July 2009
Skills
Salesforce.com, CRM, Microsoft Dynamics, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Sales, Marketing, Client Relations, Client Services, Client Development, Customer Service, Customer Satisfaction, Customer Relations
Education
The University of Texas at Dallas 2008 — 2010
Bachelor's Degree, Political Science
The Delta Companies May 2013 - Present
Frontier Communications December 2012 - May 2013
Mansfield Independent School District March 2012 - December 2012
PhysAssist Scribes, Inc June 2011 - September 2011
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Research, Customer Service, Tutoring, Data Entry, Time Management, Cpr Certified
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Science (B.S.), Psychology
Frontier Communications January 2014 - Present
TEKsystems September 2013 - January 2014
Kforce June 2012 - March 2013
Kforce January 2011 - June 2012
Kforce June 2008 - December 2010
Kforce September 2007 - May 2008
The Ledger August 2000 - September 2007
IBM Global Process Services August 1998 - December 1999
Skills
Customer Service, Windows 7, Microsoft Office, Active Directory, SharePoint, System Administration, Management, Disaster Recovery, Networking, Software Documentation, Visio, Production Managment, Troubleshooting, Microsoft Excel, VMware, Outlook, Microsoft SQL Server, Access, Windows Server, Testing, SQL, Computer Hardware, SDLC, Databases, Microsoft Exchange, Technical Support, Operating Systems, Citrix, OS X, Lotus Notes, IBM AS/400, PeopleSoft, Microsoft Certified..., Visual Basic, Security, Database Administration, Information Technology, IT Operations, Windows, Windows XP, ITIL, Virtualization, VMware Infrastructure, Unix, Linux, Help Desk Support, BMC Remedy
Education
Tri-State University 1987 — 1992
Bachelor of Science (BS), Computer Science
Frontier Communications August 2012 - Present
Ultimate Caring Home Health LLC December 2010 - August 2012
AEGON DIRECT MARKETING SERVICES July 2008 - July 2009
Skills
Pharmacists, Information Systems, Insurance, Pharmacy Benefit..., Medicaid, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft powerpoint, SQL, Oracle BIEE, PowerPoint, Budgets
Education
The University of Texas at Dallas - School of Management 2007 — 2010
Bachelor, Finance
UTD 2007 — 2010
Bachelor of Applied Science (BASc), Finance, General
Zuora July 2014 - Present
Hearsay Social January 2014 - April 2014
Hearsay Social August 2012 - December 2013
Inspirus, LLC November 2011 - May 2012
Inspirus, LLC November 2010 - October 2011
Ford & Company June 2010 - November 2010
Frontier Communications June 2009 - March 2010
Texas Christian University August 2006 - January 2007
Skills
Writing, Marketing Automation, Editorial, Content Strategy, Employee Engagement, Employee Recognition, English to French, Marketing Communications, Marketing Strategy, World Travel, Google Analytics, Adobe Creative Suite, Digital Marketing, Communication, Wit, Ap Style, Newsletter Production, Project Management, Public Relations, Wordsmithing, Account Management, Global Perspective, Client Liaison, Collaborative Problem..., Social Media Marketing, Social Media, SaaS, Digital Strategy, Enterprise Software, AP Style, Salesforce.com, Sales, Leadership, Email Marketing, Punk, Marketing
Education
Texas Christian University 2006 — 2009
Bachelor of Arts (B.A.), International Marketing
St. Francis High School 2003 — 2006
American International School Budapest 2001 — 2003
International School of Berne 2000 — 2002
Cairo American College
The Ohio State University Moritz College of Law August 2015 - Present
Frontier Communications September 2014 - September 2015
Cancer Treatment Centers of America April 2014 - September 2014
Brigham Young University April 2012 - May 2014
American Equity Partners May 2013 - September 2013
Skills
Accounting, Financial Reporting, Microsoft Excel, Microsoft Office, Economics, Spanish, PowerPoint, Microsoft Word, Hands-on Training, Team Leadership, Financial Analysis, Stata, Econometrics, Business Analysis, Marketing Strategy, Real Estate Economics, Project Management, Analytics, Communication, Data Analysis, Market Research, Leadership, Public Speaking, Customer Service
Education
The Ohio State University Moritz College of Law 2015 — 2018
Doctor of Law (J.D.)
Brigham Young University 2008 — 2014
Economics, FHSS-Economics
East Brunswick High School 2004 — 2007
High School Diploma, New Jersey, 3.7
Dinex Carlisle Foodservice Products March 2014 - Present
US Foods May 2012 - March 2014
US Foods March 2011 - April 2012
The Lemmons Company October 2009 - March 2011
Glazier Foods Company March 2007 - March 2009
Frontier Communications 1994 - 1996
Skills
MS Office Suite, Excel, Capital Equipment, Durable Medical..., Food & Beverage, Food Industry, Direct Sales, Word, PowerPoint, Lotus Notes, Outlook, AS400, Brokerage, Consultative Selling, Value Based Selling, Medical Imaging, Trade Shows, Key Account Management, Self Starter, Customer Relations, Distribution, Kitchen, Quickbooks, Ultrasound, Veterinary, Sales Operations, Food, Food Service, Strategic Planning, Customer Satisfaction, Food Safety, Menu Development, Team Leadership, Selling Skills, Ingredients, Sales Process, Catering, Sales Management, Selling, Customer Service, Sales, National Accounts, Key Account Development, New Business Development, B2B, Inventory Management, Purchasing, P&L Management, Forecasting, Pricing
Education
The University of Kansas 1991 — 1995
B.A., Chemistry
Benesch Law July 2013 - Present
Frontier Communications July 2010 - July 2013
Verizon August 2000 - July 2010
Ohio Attorney General's Office February 1995 - August 2000
Ohio House of Representatives September 1992 - February 1995
Skills
Budgets, Contract Negotiation, Government, Leadership, Legislative Relations, Nonprofits, Public Policy, Public Speaking, Regulatory Affairs, Strategic Planning, Telecommunications, Program Management, Strategy, Policy, Strategic Communications, Policy Analysis, Public Relations, State Government, Governmental Affairs
Education
The Ohio State University 1988 — 1992
Bachelor's degree, English Language and Literature/Letters and Communication
Centerville High School
Synergy Health PLC September 2014 - Present
Medline Industries April 1999 - September 2014
Frontier Communications March 1998 - April 1999
VPSI (Van Pool Services, Inc) April 1997 - March 1998
Skills
Disposables, Operating Room, Medical Sales, Surgeons, Capital Equipment, Distribution Strategies, Distributed Team..., Sales Presentations, Vascular, Surgical Instruments, Cold Calling, Cardiology, Hospital Sales, Interventional..., Market Development, Medical Devices, Medical Equipment, Operating Room Sales, Orthopedic, Sales, Sales Effectiveness, Sales Force Development, Sales Management, Sales Operations, Selling, Selling Skills, Urology, Cath Lab, ENT, Product Launch, Capital Equipment Sales, Spine, Surgery, Sales Process, Direct Sales, Global Marketing, Interventional Radiology, Neurosurgery, Healthcare
Education
The Ohio State University 1993 — 1997
Bachelor of Arts, Communications, with emphasis in Telecommunications
The Ohio State University 1993 — 1997
Bachelor of Arts (B.A.), Communication and Media Studies
Frontier Communications April 2014 - Present
M&T Bank 2010 - 2012
HSBC March 1997 - September 2010
Skills
Training, Team Leadership, WAN, Networking, Project Management, Data Centre Architecture, Change Management, LAN-WAN, Structured Cabling, Electricity, Fiber Optics, Floorplanning, Servers
Education
Erie Community College 1994 — 1996
Associate of Science (A.S.), Computer Information Systems, 3.8 GPA
The George Washington University 2008 — 2010
Associates, Project Management
Esri June 2013 - Present
Frontier Communications May 2012 - May 2013
Office of Diversity and Community Engagement, UT Dallas January 2012 - May 2012
Infinitech Solutions Pvt. Ltd. August 2010 - April 2011
Skills
Tools: Xcelsius,..., Systems Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Visio, Business Intelligence, Oracle, SQL, Data Analysis, Databases, Visual Basic, Analysis
Education
The University of Texas at Dallas 2011 — 2013
Master of Science (M.S.), Management Information Systems, General
University of Mumbai 2007 — 2011
Bachelor of Engineering (B.E.), Information Technology
Frontier Communications May 2013 - Present
Integrity Energy August 2012 - December 2012
First Communications April 2008 - August 2012
First Communications April 2008 - August 2012
One Communications June 2004 - June 2008
One Communications September 2005 - January 2008
XO Communications/Allegiance Telecom Inc June 2001 - August 2004
Allegiance Telecom Inc June 2001 - June 2004
Skills
Co-location, PRI, MPLS, Solution Selling, T1, Managed Services, Telecommunications, Unified Communications, Direct Sales, Account Management, Cold Calling, VoIP, Sales Management, Salesforce.com, Ethernet, Sales Operations
Education
The University of Akron 1996 — 2000
Science Of Criminal Justice
The University of Akron 1996 — 2000
Associate Degree
Joseph Brooks and Associates September 2013 - Present
OUTSOURCE Consulting Services, Inc. May 2013 - July 2013
Frontier Communications July 2010 - January 2013
Verizon 2008 - 2010
Verizon 2000 - 2008
Skills
Forecasting, Financial Modeling, Financial Reporting, Budgets, Accounting, Financial Analysis, Analysis, Essbase, Microsoft Excel, Process Improvement, P&L Modeling, PeopleSoft Financial, Strategic Financial..., Leadership, Telecommunications, Outsourcing, Microsoft Access, Brio Query, Capital Budgeting, Management Consulting, Financial Planning, SAP BPC, Cash Flow, Balance Sheet, Pro Forma Development
Education
The Ohio State University
Bachelor of Business Administration (BBA), Accounting and Business/Management
Frontier Communications October 2014 - Present
IT Help Central at Texas Tech University July 2013 - June 2014
Vaughn Research Group January 2014 - May 2014
Pappas Research Group May 2011 - June 2012
Mayer Group May 2009 - May 2010
Self Employed May 2009 - August 2009
RossCanFixIt.com January 2002 - July 2008
Ty's Contracting January 2003 - May 2008
Skills
Biotechnology, Biochemistry, Information Technology, PCR, Cell Culture, ELISA, Molecular Biology, Lifesciences, Gel Electrophoresis, Western Blotting, Protein Purification, Microbiology, SDS-PAGE, DNA, Microscopy, HPLC, Cell, Cell Biology, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Analytical Chemistry, Fluorescence..., Project Management
Education
Texas Tech University 2012 — 2014
Master of Science (MSc), Bioengineering and Biomedical Engineering
Texas Tech University - Rawls College of Business 2012 — 2014
Master of Business Administration (MBA), Project Management
Texas Tech University 2008 — 2012
Bachelor of Science (BS), Biochemistry
Valtech July 2015 - Present
GXA Network Solutions April 2015 - June 2015
Sigma Solutions, Inc. October 2013 - March 2015
Frontier Communications December 2011 - August 2013
Fujitsu June 2010 - December 2011
Microsoft October 2008 - June 2010
US Army April 2000 - August 2008
Skills
Servers, Technical Support, Routers, Active Directory, Networking, Windows XP, VoIP, Hardware, Software Installation, Switches, Telecommunications, Wireless Networking, LAN-WAN, Wireless, IP, Computer Hardware, Windows 7, WAN, Disaster Recovery, Troubleshooting, Cisco Technologies, TCP/IP, Network Design, Computer Network..., Network Administration, VPN, Windows Server, Ethernet, Linux, Network Security, Data Center, Firewalls, Operating Systems, VMware, Network Engineering, Telephony, XP, DNS, Unix, System Administration, Cabling, Cisco IOS, Help Desk Support, Windows, Microsoft Exchange, DHCP, Virtualization, SQL, EMC Storage, Office 365
Education
The University of Texas at Dallas 1998 — 2000
Bachelor’s Degree Computer Sciences
Kellogg School of Management 2012 - 2014
Frontier Communications June 2013 - August 2013
Orland Management Consulting 2010 - 2012
Ori Rosen & Co., Law Offices 2008 - 2009
Enaim Medical Center 2004 - 2008
IDF - Israeli Defense Forces 2000 - 2004
Skills
Data Analysis, Microsoft Excel, Big Data, Business Strategy, Entrepreneurship, Investments, Business Planning, Stata, Venture Capital, Strategy, Analytics, Start-ups, Analysis, Leadership, Management, Marketing Strategy, Due Diligence, Management Consulting, Market Research, Project Management, Competitive Analysis
Education
Kellogg School of Management 2012 — 2014
MBA, Business Analytics
The Hebrew University 2004 — 2008
LLB, Law
Pilot Thomas Logistics November 2014 - Present
Bank of America January 2012 - November 2014
Bank of America December 2010 - January 2012
Bank of America May 2005 - December 2010
Blockbuster August 2001 - May 2005
Frontier Communications June 1998 - August 2001
Skills
Microsoft Excel, Microsoft SQL Server, Microsoft Access, Financial Modeling, KPI Dashboards, Finance, Risk Management, Financial Analysis, Credit, Loans, Business Analysis, Banking, Credit Analysis, Financial Risk
Education
Texas Christian University 1996 — 1998
Master of Business Administration (M.B.A.), Finance
Texas Christian University 1991 — 1995
Bachelor of Business Administration (BBA), Finance
Paramount Games May 2014 - Present
Paramount Games September 2002 - September 2013
Frontier Communications September 2000 - February 2002
Infor September 1997 - May 2000
BSN SPORTS July 1995 - September 1997
AutoZone March 1994 - July 1995
Morgan Buildings & Spas, Inc. October 1989 - March 1994
Skills
Sales, Marketing, Business Development, ERP, IBM iSeries, Business Analysis, EDI, Business Intelligence, IT Management, Software Project..., Integration, SDLC, Systems Analysis, IT Strategy, RPG, Business Process, Disaster Recovery, Analysis, CRM, SQL, Change Management, IBM AS/400, DB2, Management, Project Management, Requirements Analysis
Education
The University of Texas at Dallas 1985 — 1994
Bachelor of Science (BSc.), Business Administration
Rumsey Hall
Rumsey Hall
Rumsey Hall
Rumsey Hall
Highland Property Management January 2000 - Present
Vectra Bank January 1998 - December 1999
Frontier Communications January 1997 - December 1997
Information Dimensions January 1996 - December 1996
Diversified/Westec Security January 1994 - December 1995
Skills
Creative Problem Solving, Business Development, Strategy, Consulting, Client Development, Investment Properties, Negotiation, Restructuring, Leadership, Event Planning, Account Management, Public Speaking, Entrepreneurship, Marketing, Direct Sales, Lead Generation, Solution Selling, Competitive Analysis, Photography, Customer Service, Selling
Education
The Ohio State University - The Max M. Fisher College of Business
BS, Marketing
Dale Carnegie
Fidelity Investments August 2014 - Present
Citi August 2012 - February 2014
Frontier Communications July 2010 - March 2012
Verizon February 2009 - June 2010
Verizon February 2003 - February 2009
Verizon March 2000 - February 2003
Verizon / GTE August 1997 - March 2000
Skills
Workforce Management, Workforce Planning, Call Centers, Call Routing, Operations Management, Logistics Management, Microsoft Office, ACD, Outsourcing, Strategy, CRM, Hiring, Resource Management, Employee Training, Customer Satisfaction, Vendor Management, Time Management, Metrics, Team Management, Quality Assurance, Cisco Technologies, Temporary Placement, Strategic Planning, Management, Training, Forecasting, Telecommunications, Networking, Leadership, Business Process..., Software Documentation, Cross-functional Team..., Executive Management, Change Management, Program Management, Team Building, Team Leadership, Customer Service, Call Center, Customer Experience, Customer Retention, Analysis, Troubleshooting, Microsoft Excel, Process Improvement, Salesforce.com, Business Process, Access, Business Analysis, Risk Management
Education
Texas Tech University 1991 — 1994
Bachelor of Business Administration (BBA), General Business, 3.25
Ericsson March 2011 - Present
Ericsson January 2009 - February 2011
Ericsson May 2006 - December 2008
Sprint April 2002 - May 2006
Frontier Communications January 2001 - April 2002
Frontier Communications March 1998 - December 2000
Frontier Communications January 1996 - March 1998
Education
University of Dallas 1999 — 2003
Master of Business Administration (MBA), Telecommunications Management
The Manchester Metropolitan University
Bachelor of Arts (B.A.) Honors, Accounting and Finance
Frontier Communications 2009 - Present
Antares Management Solutions 2006 - 2009
BearingPoint 2003 - 2006
ADC 1994 - 2003
Sprint Canada 1989 - 1994
Skills
Vertex, AS400, Project Management, Quality Assurance, Testing, Software Engineering, Telecommunications..., Data Modeling, Data Migration, System Conversion, Scalability, Project Coordination, Defects Management, Data Conversion, Telephony, Wireless, Telecommunications, Call Centers, Management, MS Project, CRM
Education
Toronto School of Business
Diploma, Computer Programming and Systems Analysis, 94% Honors
Access Insurance Holdings Inc. May 1999 - Present
Simon Business School, University of Rochester January 2010 - September 2015
The Dan Laz Foundation January 2009 - September 2015
TRA (formerly)... now COMPTEL 1998 - 2001
Worldport Communications 1997 - May 1999
Citizens Communications 1993 - 1996
Frontier Communications 1987 - 1993
Skills
Access, Business Intelligence, Contract Negotiation, Direct Sales, Entrepreneurship, Finance, Financial Modeling, Human Resources, Investments, Leadership, Management, Marketing, Mergers, Project Management, Sales, Selling, Social Media, Start-ups, Strategic Planning, Strategy, Venture Capital
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1987 — 1991
MBA, Concentrations in Finance and Marketing, Completed MBA part-time at nights while working full time...
Union College 1983 — 1987
Bachelor of Science, Electrical Engineering
Niskayuna High School 1979 — 1983
Kolmar Group AG, Switzerland November 2014 - Present
Frontier Communications January 2014 - November 2014
Glencore April 2012 - July 2013
Glencore April 2010 - April 2012
Glencore September 2008 - April 2010
Glencore January 2008 - September 2008
Glencore October 2006 - January 2008
Skills
Trading, FX Options, Options, Derivatives, Financial Risk, Finance, Valuation, Portfolio Management, Market Risk, Financial Analysis, Mergers & Acquisitions, Strategy, Swaps
Education
The University of Connecticut School of Business 2002 — 2006
Bachelors
Ridgefield Highschool
Frontier Communications March 2014 - Present
Frontier Communications February 2011 - March 2014
Frontier Communications October 2010 - February 2011
Frontier Communications August 2008 - November 2010
AT&T Mobility April 2006 - June 2008
AT&T Mobility December 2002 - April 2006
TXU Communications January 2001 - August 2002
Verizon Wireless May 1997 - January 2001
Sprint July 1994 - May 1997
Mobil Oil (now Exxon Mobil) January 1989 - July 1994
Skills
PMP, Contract Negotiations, Billing Systems, Customer Relations, Middleware, CRM, Telecommunications, Contract Negotiation, Customer Service, Project Management, Call Center, Process Improvement, Integration, Vendor Management, Leadership, SDLC, Databases, Management, Strategic Planning, Outsourcing, IT Management, Disaster Recovery, Call Centers, Salesforce.com, Software Development, Analysis, Budgets
Education
Project Management Institute 2007 — 2007
Certification, PMP
University of Dallas 1995 — 1999
MBA, Industrial Management and Quality Assurance
University of Texas at Arlington 1983 — 1988
BBA, Information Systems
H&R Block January 2012 - Present
IDOC (Consulting Role- CFS, Creative Financial Staffing) May 2013 - June 2013
FocusVision Worldwide September 2011 - October 2011
Subway October 2010 - August 2011
Frontier Communications October 2009 - May 2010
NBC Sports Network (Formerly Versus) January 2002 - July 2008
Skills
JP Morgan Chase..., MS Dynamics Accounting..., QuickBooks, Property Tax, Microsoft Excel, 1099 Preparation, FRx Report Writer, Fixed Assets, Use Tax Reporting, Journal Entries, Accounting, Accounts Payable, Variance Analysis, General Ledger, Financial Analysis, GAAP, Accounts Receivable, Account Reconciliation, Financial Reporting, Access, Financial Statements, Cash Management, Internal Controls, Invoicing, Accruals, Tax, Finance, Auditing, Analysis, Outlook, Sarbanes-Oxley Act, Revenue Recognition, Budgets, Forecasting, Great Plains Software, Income Statement, Bank Reconciliation, Cash Flow, Payroll, Financial Accounting, PeopleSoft
Education
Danbury Hospital Medical Coding and Billing 2010 — 2012
Certified Professional Coder, Medical Terminology, Anatomy and Medical Billing and Coding
The University of Connecticut School of Business
MBA, Business Administration and Management, General
University of Hartford
BS, Economics & Finance
Frontier Communications June 2013 - Present
Frontier Communications November 2011 - May 2013
Verizon Telecom December 2003 - December 2009
Verizon/Bell Atlantic February 1998 - November 2003
NYNEX September 1996 - January 1998
U.S. ARMY June 1977 - August 1986
Skills
Strategic Planning, Operational Excellence, Training, Program Management, Team Building, Cross-functional Team..., Operations Management, Telecommunications, Process Improvement, Vendor Management, Contract Negotiation, Budgets, Leadership, Employee Relations, Security Clearance, Customer Service, Management, Team Leadership, Project Planning, P&L Management, Engineering, Coaching, Business Process, Start-ups, Change Management, Business Process..., Product Management, Integration, Marketing, Access, Project Management, Strategy, Customer Satisfaction, Customer Experience
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1991 — 1993
MBA, Business Administration
United States Military Academy at West Point 1973 — 1977
BS, Systems Engineering
PepsiCo January 2015 - Present
PBF Holding Company LLC July 2014 - January 2015
PBF Holding Company LLC May 2013 - July 2014
Frontier Communications June 2012 - May 2013
University of Connecticut January 2009 - May 2012
Tower Laboratories Ltd. May 2011 - August 2011
Peerless Media Group December 2010 - January 2011
STEVE HINE SCHOOL OF BASEBALL September 2006 - August 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Financial Analysis, Management, Social Media, Market Research, Time Management, Marketing, Analysis, Sales, Advertising, Microsoft Office, Social Networking, Public Speaking
Education
The University of Connecticut School of Business 2008 — 2012
Bachelor of Science (B.S.), Finance, General
Frontier Communications July 2015 - Present
AT&T September 2014 - July 2015
Lifeway Christian Stores September 2009 - May 2014
91.5 "The Blessing" (WHCB) July 2007 - October 2013
Tri Cities Top Gun Radio (WPWT) February 2008 - May 2013
KAXL July 2006 - July 2007
Southern Oregon Child Study Treatment Center September 2005 - July 2006
WJLU April 2002 - December 2004
Kingman Missionary Alliance Church August 1999 - April 2002
United States Air Force January 1991 - January 1995
Skills
Audio Editing, Music..., Radio Broadcasting, AudioVault, Adobe Audition, Filezilla, Microsoft Word, Microsoft Office, Radio Producing, Radio Host, Radio Programming, Radio Advertising, Voice Over, Music Programming, Broadcast Automation, Facebook, Social Media, Social Networking, Public Relations, Radio, Broadcast, Social Media Marketing, Audio Editing, Music
Education
Toccoa Falls College 1995 — 1999
Bachelor of Science (B.S.), Pastoral Ministry
Leopold and Associates June 2014 - Present
Law Office of Tracey Lane Russo October 2013 - April 2014
Gersten Law Offices LLC June 2011 - November 2012
Frontier Communications May 2012 - August 2012
DeFilippo & Russo LLC December 2006 - August 2010
Skills
Legal Research, Government, Legal Writing, Criminal Law, Personal Injury, Legal Issues, Depositions, Pleadings, Tax, Courts, Litigation, Administrative Law, Mediation, Public Policy, Westlaw, Policy Analysis, Policy
Education
The University of Connecticut School of Law 2010 — 2013
Juris Doctorate
The University of Connecticut 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.792
Frontier Communications April 2015 - Present
Ericsson May 2013 - February 2015
FedEx Office April 2012 - March 2013
Nationstar Mortgage December 2009 - February 2012
Bank of America January 2008 - November 2009
Skills
Requirements Gathering, Business Analysis, Visio, SDLC, MS Project, Team Leadership, Vendor Management, Software Requirement..., Executing Test Plans, Test Planning, SQL Server, UML, Business Requirements, Use Case Analysis, UAT coordination, Microsoft Office, Project Coordination, Process Improvement, Service Delivery, Key Performance..., Microsoft Project
Education
The University of Dallas 2009 — 2011
Masters of Business Administration, Marketing Management
The University of Texas at Dallas 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management
Sutherland Global Services December 2013 - Present
Teleperformance April 2012 - May 2013
TRG Customer Solutions June 2007 - March 2012
Arise Virtual Solutions Inc. 2005 - 2006
Convergys 1997 - 2005
Frontier Communications 1996 - 1997
MCI 1986 - 1996
Skills
Outsourcing, BPO, Offshoring, Operations Management, Customer Experience, Call Center, Inbound, Business Strategy, Strategic Planning, P&L Management, Strategic Leadership, Customer Relations, Mergers, Telecommunications, Customer Service, Contact Centers, Inbound Marketing, Business Development, Workforce Management, Marketing, Sales, Vendor Management, CRM, Mergers & Acquisitions, Leadership, Management, Team Leadership, Call Centers, Change Management, Executive Management, Team Management, Process Improvement, Cross-functional Team..., SaaS, Outsourcing Management, Business Process..., Call Center Development, Strategy, Customer Retention, Performance Management, Service Delivery, Start-ups, Telemarketing, Business Transformation, Customer Satisfaction, Strategic Partnerships, Operational Excellence, Program Management, Lead Generation, Management Consulting
Education
The George Washington University - School of Business 1987 — 1990
MBA, Finance
University of Virginia 1979 — 1983
BS, Finance
NetApp October 2012 - Present
RFA Church June 2011 - Present
Allscripts October 2011 - May 2012
Frontier Communications January 2010 - June 2011
Verizon February 2006 - January 2010
MCI/Verizon January 2004 - February 2006
MCI / Verizon June 2000 - January 2004
Skills
Project Management, Team Leadership, Microsoft Exchange, Active Directory, Call Centers, Blackberry Enterprise..., Troubleshooting, Networking, Servers, Technical Support, Network Administration, Call Center, Vendor Management, Telecommunications, Management, LAN-WAN, Microsoft Office, Data Center, Security, BMC Remedy, Disaster Recovery, Visio, Hardware, VoIP, Telephony, Computer Hardware, Cisco Technologies, Cloud Computing, WAN, IP, Routers, Ethernet, Integration, IT Operations, Help Desk Support, IT Management, Operating Systems, VMware, XP, DHCP, Switches, Laptops, Managed Services, Windows 7, TCP/IP, Testing, Network Design, VPN, Software Installation, System Administration
Education
Entre Information Services 2000 — 2000
MCP Certification, MCSE Training
Thomas Nelson Community College 1997 — 1998
Computer Science, Business and Communications Training
Rappahanock Community College 1995 — 1997
General Studies
Frontier Communications March 2012 - Present
Nike March 2012 - March 2012
MKTG Services August 2011 - October 2011
Night Agency September 2011 - September 2011
Ohio State University October 2008 - August 2011
The Ohio State University 2010 - 2011
Skills
Psychology, Social Networking, Public Speaking
Education
The Ohio State University 2008 — 2011
Bachelors of Arts, Psychology
Thomson Reuters January 2010 - Present
Thomson Reuters April 2006 - October 2010
Eschelon Telecom 2002 - February 2006
Global Crossing 2000 - 2002
Frontier Communications 1985 - 2000
Skills
Program Management, Integration, Management, Project Portfolio..., Telecommunications, Cross-functional Team..., Process Improvement, Vendor Management, Business Analysis, Strategic Planning, Project Management, Enterprise Software, CRM, Data Center, Leadership, Software Project..., Business Development, SDLC
Education
The George Washington University - School of Business 2002 — 2002
Certification, Project Management
Rosemount High School 1978 — 1981
JPMorgan Chase November 2011 - Present
Frontier Communications February 2010 - November 2011
All My Sons May 2009 - December 2009
Avenue Clothing Store May 2008 - February 2009
Kohl's Department Store October 2004 - May 2008
Skills
PeopleSoft, Outlook, Accounts Payable, Microsoft Excel, SAP, Administrative..., Vendor Management, Lotus Notes, Process Improvement, Invoicing, Payroll, Software Documentation, Customer Service
Education
North Central Texas College 2008 — 2011
Associates Degree, Business Management
Texas Woman's University 2004 — 2007
Bachelor's degree, Music Education
Fluor Corporation May 2011 - Present
Verizon Communications February 2011 - May 2011
Frontier Communications April 2010 - December 2010
Verizon December 2007 - November 2008
Verizon March 2005 - December 2007
Skills
Recruiting, Employee Relations, HR Policies, Human Resources, Coaching, Deferred Compensation, Labor Relations, Change Management, PeopleSoft, Process Improvement, Temporary Placement, Management, Personnel Management, Onboarding
Education
Human Resources Certification Institute
Professional Human Resources Certification
The University of Texas at Arlington
Bachelor
Proactive Worldwide, Inc. April 2011 - Present
Proactive Worldwide July 2008 - April 2011
McNulty Consulting May 2002 - May 2008
The Clorox Company August 2000 - December 2001
Frontier Technologies September 1996 - May 1998
Ameridine May 1995 - August 1996
Frontier Communications January 1995 - September 1995
Skills
Competitive Analysis, Marketing Strategy, Market Research, Marketing Research, Analytics, Market Analysis, Competitive Intelligence, Strategic Planning, Strategy, Customer Insight, Financial Modeling, Market Intelligence, Data Analysis, Business Strategy, Segmentation, Marketing, Cross-functional Team..., Management Consulting, Primary Research, Team Leadership, Sales, Entrepreneurship, Product Development, Strategic Partnerships, Leadership, Consumer Insight, Strategic Consulting, CRM, Marketing Management, Consulting, Start-ups, Forecasting, Product Management, Business Development, Analysis, Business Intelligence, Business Analysis, Secondary Research, Management, Project Management, Business Planning, Go-to-market Strategy
Education
The University of Chicago Booth School of Business 1998 — 2000
MBA, Marketing and Strategy
University of Wisconsin-Madison 1990 — 1994
BA, Economics and International Relations
American Income Life December 2012 - November 2013
Frontier Communications December 2012 - December 2012
Everett Unity September 2012 - December 2012
Unity Costa Rica February 1993 - August 2012
Skills
Religion, Preaching, Team Building, Theology, Public Speaking, Pastoral Care, Spiritual Direction, Teaching, Microsoft Office, Biblical Studies, Coaching, Leadership Development, Customer Service, Leadership, Strategic Planning, Non-profits, Pastoral Counseling, Nonprofits, Program Management, Event Planning, Personal Development, Organizational..., Conflict Resolution, Volunteer Management, Community Outreach, Motivational Speaking, Workshop Facilitation, Training, Staff Development, Fundraising, Emotional Intelligence, Executive Coaching, Program Development, Psychotherapy, Counseling Psychology, Editing, Google Groups, Life Coaching, Small Business, Discipleship, Entrepreneurship, Public Relations, Published Author, Social Networking, Psychology, Workshops, Adult Education, Blogging, Meditation, Creative Writing
Education
Union College 1973 — 1977
EE, Electrical Engineering
California Water Service Company 2013 - Present
EPCOR 2012 - 2013
American Water 2007 - 2012
American Water 2002 - 2007
Frontier Communications 1998 - 2002
Frontier Communications 1994 - 1998
Frontier Communications 1982 - 1994
Skills
Water, Process Improvement, Program Management, Change Management, Strategic Planning, Energy, Project Planning, Contract Management, Power Generation, Management, Mergers & Acquisitions, Human Resources, Water Treatment, Sustainability, Factory, Water Resources
Education
United States Merchant Marine Academy 1976 — 1980
BSME, Marine Engineering
Tradehome Shoes, Inc. April 2015 - Present
Frontier Communications November 2012 - Present
Frontier Communications June 2012 - Present
Frontier Communications November 2011 - Present
Frontier Communications Solutions September 2005 - Present
American TeleCare 2004 - 2005
The Terrie Williams Agency 2001 - 2004
New York City College of Technology September 2002 - May 2003
RealTech 1999 - 2001
Infocrossing 1998 - 1999
Skills
Presenter, Social Media, Online Marketing, Marketing Strategy, Corporate Sponsorships, Sports Marketing, Advertising, Special Events, Telemarketing, Alternate channel..., Creative Concept..., Contract Negotiation, New Media, Voice of the Customer, Multi-channel Marketing, Alternate, Online Advertising, Business Development, Business Strategy, Facebook, Product Development, Telecommunications, Sponsorship, Product Management, Cloud Computing, Brand Management, Integrated Marketing, Digital Marketing, Innovation, Creative Development, Website Strategy, Direct Marketing, Marketing Communications, Strategic Planning, Social Media Marketing, Strategic Partnerships, Web Strategy, Marketing, Management, Product Marketing, Event Planning, Competitive Analysis, Sales Operations, Salesforce.com, Leadership, Strategy, Lead Generation, Program Management, Creative Direction, SEM
Education
University of New Haven 1993 — 1995
MBA, Business Management
The College of New Jersey 1974 — 1978
BS, Marketing and Distributive Education
Danbury High School
Borough of Peapack Gladstone New Jersey January 2015 - Present
Ashokan Systems LLC September 2013 - Present
NewTelecom March 2006 - Present
Millennium Three Ltd 2002 - Present
XConnect Global Networks, Ltd April 2005 - September 2008
Pfizer Global Research & Development May 2003 - March 2004
Planetactive GmbH December 1999 - February 2002
Watson Communications Inc 1995 - 1999
U.S. Intelco 1994 - 1995
Frontier Communications 1991 - 1994
Skills
Management, Business Process, Change Management, Start-ups, VoIP, Telecommunications, Strategic Partnerships, Business Development, Strategy, IP, Leadership, Strategic Planning, Management Consulting, Consulting, Integrated Marketing, Operations Management, IT Strategy, Integration, Team Leadership, Program Management, Competitive Analysis, Business Strategy, Contract Negotiation, Executive Management, Outsourcing, Vendor Management, Business Planning, New Business Development, Entrepreneurship, Software Development
Education
George Washington University 1984 — 1988
BA
University of Wisconsin-Madison 1975 — 1977
The Hill School 1971 — 1975
Frontier Communications October 2012 - Present
Frontier Communications March 2011 - October 2012
Frontier Communications February 2010 - February 2011
Verizon November 2009 - February 2010
Verizon December 2007 - November 2009
Verizon December 2006 - May 2007
Verizon May 2005 - December 2006
Verizon May 2001 - May 2005
United States Marine Corps June 1996 - June 2003
Skills
Operations Management, Telecommunications, VoIP, T1, Computer Network..., MPLS, DWDM, SDH, Network Engineering, Vendor Management, Wireless, Process Improvement, Ethernet, IP, Cisco Technologies, Technical Leadership, Call Center, Project Management, DSL, Switches, Program Management, Telephony, Troubleshooting, ATM networks, Frame Relay, LAN-WAN, Networking
Education
The University of Texas at Dallas 2013 — 2015
Bachelor of Business Administration (BBA)
Naval Air Technical Training Center 1997 — 1999
Certified ATC RADAR Technician
Frontier Communications October 2015 - Present
Vodafone shared services India October 2013 - April 2015
Amdocs June 2006 - April 2012
Amdocs December 2004 - March 2006
Amdocs July 2000 - December 2004
Skills
Telecommunications..., Telecommunications, PL/SQL, CRM, BSS, Billing Systems, Unix Shell Scripting, Solution Architecture, Shell Scripting, Telecommunication..., Telecom IT, WebLogic, Unix, Telecommunications..., Telecom Mediation, Amdocs Billing, Oracle Applications, Amdocs Enabler, Accounts Receivable, Production Support, BMC Remedy Ticketing..., Software Development, Ensemble, Management, Requirements Analysis, Software Project..., SDLC
Education
The Maharaja Sayajirao University of Baroda 1997 — 2000
Master of Computer Applications (M.C.A.), Computer Science
MSU Vadodara
MCA, Computer Science
Frontier Communications May 2010 - Present
Potlatch Corporation January 1998 - March 2010
Skills
Leadership, Innovation, Strategy Execution, Operational Execution, Business Strategy, Creative Strategy, Delivering Results, Team Building, Team Leadership
Education
The College of St. Scholastica 2003 — 2005
Master of Arts (MA), Business, Management, Marketing, and Related Support Services
University of Minnesota-Twin Cities 1980 — 1985
Bachelor's degree, Forestry
Leadership Coeur d'Alene
RHS
BT Global Services March 2012 - Present
Kraft Foods January 2009 - November 2011
Cadbury plc. July 2004 - January 2009
Dr Pepper Snapple Group 2004 - 2007
Aegis Communications April 2003 - July 2004
Aegis Communications March 2002 - March 2003
Frontier Communications March 2001 - March 2002
Frontier Communications March 2000 - March 2001
Frontier Communications January 1997 - March 2000
Frontier Communications September 1995 - January 1997
Education
Texas State University-San Marcos 1986 — 1991
Bachelor of Business Administration, Accounting
Sanofi-Aventis March 2006 - Present
Parke-Davis October 1996 - October 2000
Frontier Communications February 1996 - August 1996
WOWL-TV 15, NBC affiliate October 1994 - October 1995
Skills
Market Development, Pharmacy
Education
The University of Georgia
Bachelor of Arts, Journalism
Frontier Communications 2005 - Present
Yovanovich Consulting Group 2002 - 2005
Gteko 2000 - 2001
Packard Bell NEC 1995 - 1999
Dell 1990 - 1995
Hewlett-Packard 1989 - 1990
Mitchell Energy Corporation 1985 - 1986
Skills
Strategic Planning, Brand Management, Program Management, Product Marketing, Product Management, Telecommunications, Competitive Analysis, Product Development, Marketing Strategy, Marketing Management, Cross-functional Team..., Wireless
Education
The University of Texas at Austin
MBA, Finance. Strategic Planning and Management
The University of Texas at Austin
BS, Petroleum Engineering
Comcast Business March 2014 - Present
EarthLink Business April 2013 - March 2014
Frontier Communications January 2012 - April 2013
AT&T April 2010 - January 2012
AT&T August 2005 - April 2010
Dell February 2003 - August 2005
Horn Beverage January 2001 - January 2002
Hendricks Home Center January 1997 - January 2001
Skills
Solution Selling, Managed Services, Account Management, Sales Management, Cloud Security, Virtualization, CPE, C Level Selling, Sense Of Urgency, Customer Satisfaction, VoIP, Sales, Leadership, Unified Communications, Networking, Management, Wireless, Telephony, IP, Telecommunications, Direct Sales, Sales Operations, PRI, Private Line, Selling, Co-location, MPLS, Network Design, SIP Trunking, Data Center, Disaster Recovery, Teamwork, Salesforce.com, SaaS, Sales Process, Marketing, Channel Partners, Professional Services, Call Centers, Recruiting, Cold Calling, Hosted Services, Customer Retention, T1, Strategic Partnerships, Metro Ethernet, Long Distance, Ethernet, WAN, Cloud Computing
Education
Troy University 1994 — 2000
Raido Shack February 2014 - Present
AT&T Mobility December 2008 - Present
Frontier Communications July 2012 - May 2013
Skills
Troubleshooting, Wireless Networking, Cisco Technologies, Wireless, Switches, TCP/IP, Routers, Technical Support, Computer Network..., Networking, Computer Hardware, VPN, Active Directory, Windows Server, WAN, Windows 7, Windows XP, Linux, LAN-WAN, Hardware, Unix, Call Centers, Help Desk Support, Firewalls, VoIP, IP, Network Administration, Network Security, Servers, Telecommunications
Education
Texas Southern University 2004 — 2007
University of Phoenix-Dallas Campus
Bachelor of Education (B.Ed.), Early Childhood Education and Teaching
CNN August 2014 - Present
CNN September 2013 - August 2014
Time Inc. February 2013 - September 2013
Time Inc. June 2011 - February 2013
Time Inc. June 2010 - June 2011
Dutchess County Family Court January 2010 - May 2010
Time Inc June 2009 - August 2009
Frontier Communications June 2008 - August 2008
Frontier Communications June 2007 - August 2007
Skills
Editing, Publishing, Research, Customer Insight, Advertising Research, Market Research, Digital Media, Social Media, Qualitative Research, Marketing, MRI, MEMRI, Ad Measure, Starch, Sales Research, NPower, Event Planning, Microsoft Office, Writing
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (M.B.A.), Entertainment, Media & Technology
Vassar College 2006 — 2010
BA, Media Studies, Art History
Trinity College-Hartford 2008 — 2009
Study Abroad, Art History, Italian
SHAWCOM April 2014 - Present
C4 Technical Services May 2013 - May 2014
Ericsson October 2012 - April 2013
Frontier Communications January 2010 - July 2012
CenturyLink July 2001 - September 2009
Nortel Networks May 1999 - June 2001
Sprint January 1997 - April 1999
Alcatel-Lucent January 1990 - October 1996
United States Air Force August 1987 - March 1989
Skills
Telecommunications, Project Management, Customer Service, Microsoft Office, Team Leadership, Wireless, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Management, Microsoft Excel, Program Management, Mobile Devices, Change Management, IP, Team Management, CDMA, Testing, Switches, Microwave, Broadband, Networking
Education
U.S. Air Force Institute of Technology 1986 — 1988
Electrical, Electronics and Communications Engineering
Valparasio Technical Institute 1985 — 1987
A.S.E.E., Electrical, Electronics and Communications Engineering
Martinsville High School 1981 — 1985
Ford Audio-Video January 2014 - Present
CPS Security Solutions March 2013 - 2013
Tyco Integrated Security October 2011 - December 2012
Frontier Communications March 2011 - July 2011
Cellular Communications March 2010 - September 2010
Midwest Technology Solutions January 2001 - January 2009
Great Plains/Microsoft January 1999 - January 2001
Great Plains/Microsoft January 1997 - January 1999
Great Plains/Microsoft January 1995 - January 1997
Skills
Account Management, Sales, Security, Solution Selling, Lead Generation, Sales Management, Marketing, Information Technology, New Business Development, Management, Communication, Public Relations, Networking, Sales Process, Strategy, Cold Calling, Access Control, Selling, Leadership, Direct Sales, Retail, Sales Operations, Microsoft CRM, Sage CRM, Microsoft Dynamics ERP, Team Building, Video Conferencing, Audio Visual System...
Education
The University of North Dakota 1990 — 1995
Bachelors, Business Administration; Marketing & Management
Jamestown High School
High School Diploma
McKesson Health IT September 2013 - Present
Planit May 2013 - July 2013
Frontier Communications June 2012 - April 2013
Ektron July 2011 - March 2012
Garnet Hill , NH August 2010 - July 2011
Orion Healthcare Technology, NE October 2009 - July 2010
University of Nebraska at Omaha October 2008 - May 2009
Noble Idea Inc. August 2007 - May 2009
Skills
.Net, ASP.Net, Winforms, ASP.NET AJAX, SQL, XML, VB.NET, C#, Stored Procedures, Visual Studio, ADO.NET, .Net reporting, IIS, SQL Server 2000-2008, WCF, Web Services, HTML + CSS, JavaScript, jQuery, Ektron Cms 400.net, Sitefinity, .NET, HTML, AJAX, Web Applications, XSLT, CSS, Databases, JSON, CMS, ASP.NET MVC, User Interface Design, T-SQL, LINQ
Education
University of Nebraska at Omaha 2007 — 2009
Masters, Computer Science
Tribhuvan Vishwavidalaya 2001 — 2005
Bachelors Degree, Computer Engineering
Frontier Communications May 2015 - Present
TEKSystems July 2014 - May 2015
Axelon Services Corp. November 2012 - July 2014
Stewards Technolgy Group March 2009 - November 2012
Microsoft April 1993 - March 2009
Skills
Data Center, Windows Server, Networking, Security, Troubleshooting, Servers, Management, Technical Support, IIS, Leadership, ASP.NET, Software Installation, Strategic Planning, Switches, Scalability, Process Improvement, Microsoft Technologies
Education
University of Houston 1979 — 1982
Engineering, Programming, Mathematics
The University of New Mexico 1972 — 1977
BS, Chemistry, Biology
Our Sacred Acres June 2014 - Present
Mercury's Outpost 2006 - December 2013
Casey Family Programs June 2008 - May 2013
T-Mobile February 2006 - June 2008
TekSystems/EDS May 2003 - September 2005
TekSystems / General Motors 2000 - 2002
Frontier Communications 1996 - 1999
Hamilton, Miller, Hudson, & Fayne Corporate Travel Management January 1993 - February 1996
Skills
Project Management, Program Management, ITIL, Risk Management, PMP, Strategic Planning, Team Leadership, Process Improvement, Change Management, Integration, Project Planning, Team Building, Testing, Troubleshooting, Call Centers, Data Center, Networking, Management
Education
Michigan Computer Institute 1990 — 1991
Computer Information Systems
Washtenaw Community College 1988 — 1990
Communications
George Washington University
Project Management
Bisk Education April 2013 - July 2015
Bisk Education November 2011 - March 2013
Frontier Communications July 2010 - October 2011
Verizon September 2009 - June 2010
JPMorgan Chase & Co. August 2008 - April 2009
Verizon May 2001 - May 2008
GTE/Verizon July 1999 - May 2001
GTE/Verizon July 1997 - July 1999
Skills
SDLC, Microsoft SQL Server, HTML, Business Analysis, User Acceptance Testing, Quality Assurance, Requirements Gathering, Requirements Analysis, Product Management, Project Management, Process Improvement, SharePoint, Management, SQL, Vendor Management, ASP.NET, Integration, Scrum
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.)
The George Washington University - School of Business 2004 — 2007
Master's Certificate in Project Management
Allied Electronics December 2013 - Present
Frontier Communications June 2010 - December 2012
Verizon June 2008 - June 2010
Verizon March 2007 - June 2008
Verizon October 2006 - March 2007
Verizon March 1994 - October 2006
Skills
Project Management, Strategic Planning, Network Design, Team Leadership, Drive Results, Organization &..., Telecommunications, Vendor Management, Engineering, Product Management, Cross-functional Team..., Management, Network Engineering, Program Management, Process Improvement, Integration, Wireless
Education
The George Washington University 2002 — 2003
Master's Certificate, Project Management
University of Massachusetts at Lowell 1984 — 1989
Bachelor of Science, Mechanical Engineering
Paychex November 2014 - Present
Daystar~ for medically fragile children August 2013 - May 2014
DAC Group September 2011 - June 2013
Frontier Communications May 2009 - June 2011
Alltel/Windstream/Local Insight/Berry January 2000 - April 2009
Alltel Publishing October 1998 - January 2000
Alltel Publishing November 1997 - October 1998
The Canton Repository October 1996 - October 1997
Akron Beacon Journal/Ohio.com 1990 - 1996
Skills
New Business Development, Account Management, Customer Relations, Contract Negotiation, Integrated Marketing, Marketing Strategy, Sales Management, Digital Marketing, SEO, Customer Service, Advertising, CRM, Lead Generation, Marketing, Management, Strategy, Sales, Leadership, Entrepreneurship, SEM, Project Management, Online Marketing, Coaching, B2B, Strategic Partnerships, Competitive Analysis, Business Development, Leadership Development, Marketing Management
Education
The University of Akron 1984 — 1990
BA, Mass Media Communication /Management / Sales
Frontier Communications July 2010 - January 2014
Verizon October 2009 - July 2010
Verizon June 1999 - October 2009
Skills
Management, Process Improvement, Leadership, Team Leadership, Troubleshooting, Telecommunications, Customer Satisfaction, Project Management, Strategic Planning, Microsoft Office, Operations Management, Cross-functional Team..., Construction, Networking, Fiber Optic Networks, IT Operations
Education
Texas A&M University-Commerce 2014 — 2015
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix 2005 — 2009
Bachelors, Business Management, 3.81
Spokane Community College - Avista Utilities Power Lineman School 2004 — 2004
Certification, Aerial and Buried construction of power.
Frontier Communications 2008 - Present
Verizon January 2008 - July 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Sales, Customer Retention
Education
The Ohio State University 2004 — 2009
Spanish and Linguistic Studies
Cardington-Lincoln High School 2000 — 2004
High School Diploma
Florida Flyboard LLC May 2014 - Present
Miami Watersports January 2014 - May 2014
Southern Boating Magazine October 2010 - January 2013
Advanced Marine Technologies (X-Change-R) October 2007 - October 2010
Orion Towing & Salvage (Tow Boat US) March 2007 - March 2008
Watersports of St. Augustine March 2003 - March 2007
Frontier Communications June 1998 - December 2002
Skills
New Business Development, Sales Management, Strategic Planning, Project Management, Contract Negotiation, Marketing Strategy, Process Improvement, Operations Management, Budgets, Team Building, Negotiation, Project Planning, Management, Program Management, Sales, Customer Service, Team Leadership, Account Management, Leadership, Process Scheduler, Publishing, Mechanics, Mechanical Aptitude, Public Relations, Marketing, Advertising, Telecommunications, Time Management, Shipping, Logistics, Maritime, Pricing
Education
The Citadel 1994 — 1998
BS, Business Administration
Sea School 2012 — 2012
USCG Captains License, 50 Ton Masters License w Towing Endorsement
American Motorcycle Institute 2003 — 2003
Certified, Watercraft Mechanic
Frontier Communications September 2014 - Present
Fox News Channel March 2014 - September 2014
Volunteer Center of United Way June 2012 - August 2012
Skills
Troubleshooting, Servers, Networking, Software Installation, Laptops, Databases, Windows XP, Management, Antivirus, Analysis, Windows 7, System Administration, Data Center, Microsoft Exchange, Business Analysis, Help Desk Support, Desktop Computers, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Project, Project Management, PowerPoint, Sports, Computer Repair, Hardware Installation, Microsoft Applications, Access
Education
The College of Westchester 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Commercial Metals Company July 2015 - Present
Maxsys Solutions July 2015 - Present
IT Consulting Services August 2014 - June 2015
Verizon Enterprise Solutions (Technical Focus - Contract) June 2012 - July 2014
Frontier Communications July 2010 - June 2012
Verizon 2004 - June 2010
Verizon 2001 - 2004
GTE 1999 - 2001
GTE Data Services 1997 - 1999
GTE 1991 - 1997
Skills
PMP, Vendor Management, Telecommunications, Software Development, Integration, SDLC, Networking, Program Management, Requirements Analysis, Project Management, Data Center, Process Improvement, Software Project..., Budgets, Disaster Recovery, VoIP, Business Analysis, Troubleshooting, Cisco Technologies, LAN-WAN, Visio, Cross-functional Team..., PMO, Change Management, IT Management, Team Leadership, Business Process..., IT Strategy, Network Security, Process Efficiency
Education
The George Washington University 2004 — 2008
Master's Certificate in Project Management (PMP), Project Management
Metropolitan Technical
Information Technology
University of Nebraska at Omaha
Computer Science
Amazon.com August 2011 - Present
Peel Technologies Inc April 2010 - August 2011
Frontier Communications February 2010 - 2010
Velocity Sports Performance 2004 - 2010
DIRECTV 1998 - 2003
DIRECTV 1996 - 1998
DIRECTV 1994 - 1996
DIRECTV 1992 - 1994
Education
UCLA Anderson School of Management 1989 — 1992
MBA, Marketing, Finance
University of Southern California 1985 — 1987
MSEE, Communications Engineering
University of Illinois at Urbana-Champaign 1981 — 1985
BSEE, Communications Engineering
Purdue Pharma L.P. January 2014 - Present
Frontier Communications August 2013 - January 2014
Self-employed January 2013 - August 2013
Reckitt Benckiser Pharmaceuticals February 2005 - December 2012
Pharmaceutical Sales 1999 - 2004
Lancaster Newspapers 1997 - 1998
multiple companies 1986 - 1990
Skills
Sales, Marketing, Account Management, Consultative Selling, Public Speaking, Pharmaceutical Sales, Cloud Computing, Managed Care, Start-ups, Public Health, Healthcare, CRM, Legislative Advocacy, Salesforce.com, Mobile Devices, Strategy, Cross-functional Team..., Program Management, Product Launch, Selling, New Business Development, Project Management, Advertising, Training, SaaS, Social Media, Consulting, Recruiting, Telecommunications, eHealth, Unified Communications, Broadband, Ethernet, VoIP, Digital Marketing, Neurology
Education
University of the Sciences in Philadelphia
Master of Public Health (MPH) program, Health Policy
HIMSS E-learning Academy: IT Course
August 2013 Certificate. Credits: 8.0 CPHIMS CE, Health Informatics Training System
Presenting Data & Information (Analytical Design) Course
Goucher College
BA, Communications
The George Washington University
National Merit Scholar
Strayer University April 2015 - Present
NW Transportation Services November 2014 - Present
Buxton March 2014 - July 2014
Frontier Communications December 2012 - February 2014
Brookhaven College August 2012 - August 2013
Institute for Urban Policy Research June 2012 - November 2012
The University of Texas at El Paso Information Sciences January 2011 - June 2011
Wells Fargo July 2010 - December 2010
The University of Texas at El Paso Economics and Finance January 2009 - August 2010
El Paso Independent School District August 2008 - December 2008
Skills
Data Analysis, SAS, Research, Statistics, Time Series Analysis, R, Stata, Microsoft Excel, Microsoft Office, Data Mining, SQL, Segmentation, Market Research, EViews, SPSS, Economics, XLMiner, ArcGIS, ARIMA, Geographic Information..., Artificial Neural..., ARMA, ARCH, Error Correction, Structural Equation..., LyX, Python, LaTeX, Logistic Regression, SEEMINGLY UNRELATED..., ORDINARY LEAST SQUARES, Cluster Analysis, Data Classification, Business Analytics, Probit, Survival Analysis, Factor Analysis, Mixed Model, Data Visualization, UML Tools, BRIO, Tableau, THREE STAGE LEAST..., TWO STAGE LEAST SQUARES, Digital Marketing, Digital Media
Education
The University of Texas at Dallas 2011 — 2013
Master of Public Policy, Public Policy and Political Economy, 3.45
The University of Texas at El Paso 2008 — 2011
Master of Science, Economics, 3.65
The University of Texas at El Paso 2003 — 2007
Bachelor of Arts, Economics, 2.71
Ysleta High School 1998 — 2000
Diploma
Riverside High School 1996 — 1998
Frontier Communications October 2013 - September 2014
Lockheed Martin September 2003 - September 2011
Applied Research Laboratories September 2001 - September 2002
Skills
OSPF, EIGRP, Linux, Unix, Wireshark, Virtualbox, Cisco Prime Home, Matlab, HWIL, C/C++, 6-DOF, Monte Carlo Simulation, Perl, Python, Red Hat, Ubuntu, F-Secure, Packet Tracer, Nmap, LogMeIn, Systems Integration, Troubleshooting, Network Configuration, Catalyst 2960, 1941 ISR, Java
Education
The University of Texas at Austin 1998 — 2002
Bachelor of Science (B.S.), Electrical Engineering
Cisco Academy 2015 — 2016
CCNA, Computer Systems Networking and Telecommunications
PepsiCo January 2013 - Present
PepsiCo Foodservice March 2010 - January 2013
PepsiCo Foodservice March 2005 - March 2010
PepsiCo January 2002 - March 2005
PepsiCo Foodservice March 1997 - January 2002
Frontier Communications March 1996 - March 1997
Russell Stover Candies June 1994 - March 1996
Skills
National Accounts, Food Service, Contract Negotiation, Key Account Development, Consumer Products, FMCG, Key Account Management, Direct Store Delivery, Income Statement, Food, Grocery, Forecasting, Sales Operations, Pricing, Market Planning, New Business Development
Education
The Johns Hopkins University 1999 — 2002
MBA, Management
West Virginia University 1990 — 1994
BS, Marketing
Frontier Communications June 2014 - Present
Verizon September 2012 - June 2014
Verizon July 2009 - September 2012
Verizon Business June 2007 - July 2009
Daktronics January 2005 - January 2007
Skills
Ethernet, IP, Telecommunications, VoIP, Network Design, Wireless, Cisco Technologies, Switches, TCP/IP, RF, MPLS, Troubleshooting, BGP, Routing, OSPF, Data Center, SDH, DWDM, Network Engineering, Fiber Optics, ISIS, Juniper, TDM, Routers, WAN, Juniper Technologies, LAN-WAN
Education
The University of Texas at Dallas 2008 — 2012
Master of Science (M.S.), Electrical Engineering
The University of Texas at Dallas 2002 — 2007
Bachelor of Science (B.S.), Electrical Engineering
Evatran January 2015 - Present
Frontier Communications February 2012 - February 2014
PAETEC/Windstream December 2010 - February 2012
Cavalier Telephone December 2009 - December 2010
Cavalier Telephone January 2008 - December 2009
Cavalier Telephone March 2005 - March 2008
Cavalier Telephone November 2003 - March 2005
Cavalier Telephone October 2001 - November 2003
Skills
Sales Management, Direct Sales, Co-location, Cloud Computing, Solution Selling, Leadership, Sales, Budgets, Customer Retention, Telecommunications, VoIP, Management, Managed Services, Telephony, MPLS, Unified Communications, IP, Contract Negotiation, Product Marketing, Enterprise Software, Sales Process, Selling, Call Centers, Vendor Management, Sales Operations, Salesforce.com, Strategic Partnerships, Account Management, SaaS, Wireless, Data Center, Professional Services, Ethernet, Optical Fiber, SIP Trunking, Product Management, SIP, Broadband, Channel Partners, Customer Experience, T1, Networking, PRI
Education
The College of William and Mary - The Mason School of Business 1984 — 1988
BBA, Business
Procom July 2013 - June 2015
Frontier Communications August 2012 - May 2013
Fannie Mae May 2012 - September 2012
Insys w/ Frontier Communications February 2011 - June 2012
Airespring July 2008 - February 2011
AT&T 2002 - 2008
Citizens Communications August 2000 - June 2002
CapRock Communications April 1999 - August 2001
MCI WorldCom November 1998 - March 1999
Excel Communications May 1997 - November 1998
Skills
Telecommunications, Business Analysis, Visio, SQL, SDLC, Requirements Analysis, Project Management, Unix, Team Leadership, Integration, Software Project..., Project Planning, CRM, Program Management, Process Improvement, Quality Assurance, Testing, Software Documentation, Business Process, Requirements Gathering, Business Process..., IT Strategy, Business Intelligence, Databases, Business Strategy, Analysis, Cross-functional Team..., PMO, PMP, SharePoint
Education
Texas Tech University 1992 — 1996
BBA, Management
Texas Tech University - Rawls College of Business 1992 — 1996
Bachelor of Business Administration (BBA), Marketing
Hostway Services, Inc March 2012 - December 2014
Hostway Corporation September 2010 - December 2014
Hostway Corporation October 2008 - September 2010
Rodopi Software November 2003 - October 2008
Dorado Software, Inc. April 2000 - March 2003
Ellipsys Technologies, Inc. February 1997 - June 1999
Frontier Communications 1995 - 1996
First Pacific Networks 1993 - 1995
Verizon 1985 - 1990
Skills
SaaS, Product Management, Strategic Partnerships, Cloud Computing, Go-to-market Strategy, Start-ups, Channel, Enterprise Software, Solution Selling, Business Development, Telecommunications, Product Marketing, Mobile Devices, Managed Services, Corporate Development, Professional Services, New Business Development, VoIP, Integration, Channel Partners, Pre-sales, Entrepreneurship, Strategy, Cross-functional Team..., Marketing, Business Strategy, Wireless, Executive Management, Lead Generation, Sales, Salesforce.com
Education
UCLA Anderson School of Management 1990 — 1993
Master of Business Administration (M.B.A.), Finance, Marketing
University of California, Los Angeles - School of Law 1990 — 1993
JD, Law, Order of the Coif
University of Washington 1980 — 1985
BSEE, Computer Engineering, Cum Laude
J.P. Morgan 2011 - 2014
Frontier Communications 2010 - 2011
Javelin / Omnicom 2008 - 2010
Broadlane 2007 - 2008
Selkirk LLC 2004 - 2007
Southwest Airlines 2000 - 2003
Skills
OLAP, Business Intelligence, Cognos, Essbase, Data Warehousing, Dashboard, Data Modeling, Business Objects, ETL, Analytics, Business Analysis, Data Warehouse..., Data Integration, SSIS, Oracle, Visio, Business Intelligence..., SDLC, Data Mining, Dimensional Modeling, Database Design, Business Analytics, T-SQL, IT Management, Financial Reporting, Econometrics, Regression Analysis, Requirements Gathering, Project Management, Process Improvement, Analysis, Cross-functional Team..., SQL, Database Administration, Software Project..., Microsoft SQL Server, Business Process..., Financial Analysis
Education
Texas Christian University - M.J. Neeley School of Business 1991 — 1993
MBA, Finance
Texas Christian University 1989 — 1991
BS, Economics
The University of Texas at Austin 1985 — 1988
Mechanical Engineering
Frontier Communications January 2011 - September 2011
Verizon Communications February 2010 - July 2010
Verizon April 2001 - April 2009
Verizon March 1998 - March 2001
GTE / Verizon March 1997 - February 1998
GTE / Verizon October 1993 - February 1997
Skills
Financial Analysis, Forecasting, Financial Modeling, Management, Contract Negotiation, Analysis, Product Management, Strategy, Budgets, Process Improvement, Project Management, Product Development, Telecommunications, Vendor Management, Mergers & Acquisitions, Strategic Planning, Microsoft Office, Cross-functional Team..., Operations Management, Team Leadership
Education
The University of Georgia
Bachelor of Business Administration, Management
Leaders Staffing, LLC October 2014 - Present
Trine University School of Professional Studies - Fort Wayne June 2012 - October 2014
Frontier Communications January 2011 - June 2012
Skills
Higher Education, Customer Service, Recruiting, Event Planning, Microsoft Office, Non-profits, Adult Education, Public Speaking, Student Affairs, Admissions, Social Networking, Social Media, E-Learning, Leadership, Staff Development, Nonprofits, Fundraising, Community Outreach
Education
Trine University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Management
Trine University-Fort Wayne Regional Campus 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Management
File and ServeXpress November 2014 - March 2015
Frontier Communications March 2014 - September 2014
Claims Comp Inc April 2013 - November 2013
Ericsson August 2012 - March 2013
MTM Technologies January 2012 - July 2012
Ericsson November 2010 - December 2011
Telcom Consulting Group November 2004 - October 2010
Ericsson June 1999 - October 2004
TransAero Communications July 1992 - May 1999
Education
The University of Texas at Dallas 2000 — 2002
MBA, Business
University of Tennessee-Knoxville 1978 — 1979
BA, Architecture
The University of Southern Mississippi 1976 — 1978
BS, Architecture
Frontier Communications April 2012 - Present
Extreme Research 2007 - April 2012
Samsung 1997 - 2007
AT&T 1990 - 1997
Skills
RFQ, GSM, Sales Management, Telecommunications, Contract Negotiations, Consultative Selling, Sales Operations, New Business Development, Vendor Management, Cross-functional Team..., Product Launch, Account Management, Wireless, Direct Sales, Mobile Technology, Channel Management, Team Leadership, Start-ups, Strategic Partnerships, Mobile, Contract Management, Product Marketing, Competitive Analysis, Product Management, Strategy Development, P&L, Business Strategy, B2B, Key Account Management, Product Development, Solution Selling, Business Planning, Pricing, Channel, Customer Satisfaction, Mobile Devices, Strategy, Income Statement, Contract Negotiation, Selling, Sales, Leadership, P&L Management, Lead Generation, Forecasting
Education
The University of Texas at El Paso
US Army November 2012 - September 2013
US Army March 2011 - November 2012
Frontier Communications March 2010 - August 2010
Skills
Security Clearance, Computer Hardware, Computer Security, Military, Military Experience, Military Training, Microsoft Excel, Information Technology, Information Assurance, BMC Remedy, BMC Portal, Microsoft Office 2007, Information Systems, SharePoint, Microsoft Office, Windows 7, Troubleshooting, Training, Great Personality, Security, Leadership
Education
University of Houston-Downtown 2014 — 2016
Bachelor's Degree, Computer Science
The University of Texas at San Antonio 2006 — 2010
Frontier Communications July 2015 - Present
Sodexo August 2011 - December 2014
Skills
Microsoft Office, Customer Service, Globalization, Cultural Diversity, Microsoft Excel, Event Planning, Leadership, Teamwork, Microsoft Word, PowerPoint, Public Speaking, Research, Training
Education
Texas A&M University-Commerce 2010 — 2014
Bachelor of Arts (BA), Sociology, Political Science, Spanish, 3.93
Parks Associates 2013 - Present
Frontier Communications 2010 - 2013
Brink's Home Security 2008 - 2010
EDS 2001 - 2008
Protection One Security Systems 1995 - 2001
Skills
Market Research, Strategy, Segmentation, Marketing Strategy, Cross-functional Team..., Customer Insight, Competitive Intelligence, Analytics, B2B, Market Analysis, CRM, Market Intelligence, Product Management, Business Intelligence, Consumer Insights, Consumer Behavior, Consumer Behaviour, Management, Business Strategy, Product Marketing, Business Development, Project Management, Marketing Management
Education
University of Kansas
Bachelor's degree, Liberal Arts and Sciences
Wichita State University
MBA, Business Administration and Management, Marketing, Economics
Bluewater - Consulting. Learning. Talent Management. May 2015 - Present
LegacyTexas March 2003 - March 2015
Frontier Communications January 1996 - November 2001
Skills
Technical Writing, Software Documentation, Technical Communication, Process Improvement, Banking, SnagIt, Management, Technical Documentation, Online Help, Visio, Training, Team Building, Adobe Acrobat, Business Process, Content Management, Customer Relations, Strategic Planning, Managing Cross..., Customer Service
Education
The University of Texas at Arlington 1986 — 1989
Bachelor's of Business Administration
Frontier Communications September 2014 - Present
MetLife Home Loans October 2012 - June 2014
Frontier Communications May 2011 - October 2012
AT&T Mobility May 2008 - May 2011
Verizon December 2005 - May 2008
Skills
GoldenGate, Databases, Performance Tuning, Oracle, Data Warehousing, ETL, PL/SQL, Unix, SQL, Data Modeling, Unix Shell Scripting, Solaris, SQL Tuning, Oracle RAC, Disaster Recovery, High Availability, RMAN, Integration, Microsoft SQL Server, Database Administration, SDLC, Database Design, SOA, T-SQL, Requirements Analysis, AIX, Toad, Enterprise Architecture, HP-UX, Solution Architecture, Visio, Oracle Enterprise..., Requirements Gathering, Oracle Applications, Functional Design, Solution Building, DB2, Production Support, BMC Remedy, BMC Patrol, Replication Technologies, Oracle Grid, Data Migration, Data Mining, Data Analysis, Data Center, Data Management, VMware, EMC Networker, Oracle ASM
Education
The University of Texas at Arlington 2000 — 2003
Bachelor of Science (B.Sc.), Computer Engineering
Tribhuvan Vishwavidalaya 1995 — 1997
Bachelor of Science (BSc), Biology, General
Philadelphia Housing Authority 2008 - 2012
Frontier Communications 2003 - 2007
MCIWorldcom, Inc. 1997 - 2003
Frederick & Warinner, CPA's April 1989 - April 1997
Skills
Strategic Financial..., Financial Accounting, Asset Management, Capital Budgeting, Auditing, Strategic Planning, Corporate Finance, Cost Accounting, Analysis, Business Planning, Cash Flow, Investments, Microsoft Excel, Real Estate, Contract Negotiation
Education
University of Missouri-Kansas City 1981 — 1983
MBA, Accounting and Finance
University of Kansas
Bachelor of Arts (B.A.), Psychology
Facebook February 2013 - Present
Facebook October 2010 - February 2013
Frontier Communications June 2010 - September 2010
Verizon December 2007 - June 2010
Verizon January 2007 - December 2007
Verizon July 2005 - January 2007
Skills
Account Management, Corporate Branding, Campaigns, Cross-functional..., Interactive Marketing, Social Media Marketing, Online Advertising, Strategic Planning, Creative Direction, Product Marketing, Multi-channel Marketing, B2B Marketing, Competitive Analysis, Analytics, Digital Marketing, Email Marketing, Lead Generation, Integrated Marketing, Marketing Research, Direct Marketing, Online Marketing, Marketing, Market Planning, Brand Management
Education
The University of Texas at Austin 2001 — 2005
BS
The University of Texas at Austin - Red McCombs School of Business 2001 — 2005
BBA
Frontier Communications January 2011 - Present
Relational Technology Solutions March 2010 - December 2010
Black Box Network Services February 2006 - February 2010
AT&T 2004 - 2006
AT&T (SBC Communications) 2004 - 2006
Sprint 1995 - 2004
Skills
Telecommunications, VoIP, Unified Communications, Direct Sales, Solution Selling, Managed Services, Call Center, VMware, Telephony, Channel, Data Center, Wireless, Contact Centers, Networking, Avaya, MPLS, Professional Services, SIP, SIP Trunking, Call Centers, Vendor Management, Disaster Recovery, Sales Process, WAN, Integration, Co-location, SaaS, Cisco Technologies, T1, Cloud Computing, IP, Ethernet, IVR, Channel Partners, Broadband, Salesforce.com, Sales Engineering, Video Conferencing, Enterprise Software, ACD, LAN-WAN, IP PBX, PRI, Metro Ethernet, CTI, Unified Messaging, Long Distance, Network Design, TDM, DSL
Education
The Ohio State University 1980 — 1985
Bachelor of Science (B.Sc.), Marketing and Logistics
Gahanna Lincoln
Gahanna Lincoln
Frontier Communications April 2014 - Present
Teradata July 2006 - April 2014
Bank of America 2008 - 2010
KEANE 2004 - 2006
SAIC 2001 - 2004
GCR & Associates, Inc. 1999 - 2001
Skills
Teradata, Data Warehouse..., Erwin, Data Marts, Data Integration, ETL, Informatica, Data Warehousing, Data Modeling, Unix Shell Scripting, BTEQ, Data Quality, Shell Scripting, SQL
Education
Tulane University 1997 — 2001
Bachelor of Science, Computer Science
Resources Global Professionals Adjunct FacultyUniversity of Dallas1998 - 2008
SandStream Communications and Entertainment 2001 - 2002
Frontier Communications August 1995 - 2000
Sugarbush Ski Area 1984 - 1985
KPMG 1981 - 1982
Smith, Batchelder & Rugg, CPA's 1978 - 1981
Skills
Rugby, Sarbanes-Oxley Act, Financial Analysis, Management Consulting, Business Process..., Internal Controls, Financial Reporting, Accounting, Process Improvement, Financial Modeling, Auditing, Business Analysis
Education
The University of Dallas 1995 — 1998
MBA
University of Vermont 1976 — 1980
BS, Accounting
Novartis July 2012 - Present
Frontier Communications June 2010 - July 2012
Glidepath July 2009 - June 2010
Tolls Brothers Inc. March 2007 - June 2009
GTE/Verizon June 1987 - July 2006
Verizon 2000 - 2006
GTE 1987 - 2000
GTE Telephone Operations (Verizon) 1987 - 2000
Skills
Budgeting, Access, Forecasting, Process Improvement, Planning
Education
The University of Texas at Austin 1983 — 1987
Bachelor, Finance
The University of Dallas 1989 — 1993
MBA, Corporate Finance
PMP Boot Camp 2010 — 2010
CAPA LLC January 2012 - Present
Maxim Laser April 2012 - December 2012
Frontier Communications January 2010 - April 2012
Verizon Telecommunications November 1997 - January 2010
Verizon Communications, Irving, Texas 1997 - 2004
Skills
Retail, Database Marketing, Selling Skills, Product Development, Sales Management, Brand Management, Marketing Management, Marketing, Product Management, Employee Training, Management, Financial Analysis, Competitive Analysis, Team Leadership, Telecommunications, Managed Services, Direct Marketing, New Business Development, Selling, Market Planning, Contract Negotiation, Project Management, P&L Management, B2B, Business Development, Vendor Management, CRM, Strategic Planning, Process Improvement, Business Strategy, Product Launch, Wireless, Cross-functional Team..., Strategy, Account Management, Product Marketing, Salesforce.com, Channel Partners, Direct Sales, Customer Retention, Go-to-market Strategy, Strategic Partnerships, Unified Communications, Segmentation, Market Analysis, VoIP, Customer Satisfaction, Leadership, Pricing, Online Marketing
Education
Texas Christian University - M.J. Neeley School of Business 1979 — 1982
BBS, Business Administration and Management, General
Frontier Communications May 2001 - Present
Roma Video 1994 - 1999
Marsh & McLennan 1989 - 1994
Skills
Financial Reporting, Financial Analysis, Forecasting, Accounting, SOX, Database Management, Tax Accounting, Sarbanes-Oxley Act, Corporate Tax, Staff Supervision, GAAP, General Ledger, US GAAP, Variance Analysis, Microsoft Excel, Database Admin, Tax, Management, Accounts Receivable, Financial Accounting, Account Reconciliation, Internal Controls, Auditing, Accounts Payable
Education
The College of Westchester 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration
The College of Westchester 1987 — 1989
Associate's degree, Accounting
Valassis June 2013 - Present
SMEI - Sales & Marketing Executives International, Inc. 2010 - June 2013
Frontier Communications June 2012 - January 2013
Kocina Branding & Marketing Companies November 2010 - June 2012
HDM, Inc. July 2009 - June 2010
3M 2006 - 2008
3M 2003 - 2006
3M 2000 - 2003
3M 1995 - 2000
Skills
Product Management, Global Marketing, Market Development, Publicity, New Business Development, Product Marketing, Market Planning, B2B, Cross-functional Team..., Integrated Marketing, Marketing Strategy, Brand Development, Marketing Management, Product Development, Strategic Planning, Competitive Analysis, Brand Management, Strategy, Segmentation, Email Marketing, Marketing, Sales, Business Development, Public Relations, Advertising, Marketing Communications, Leadership, Management, Social Media, Business Planning, Strategic Partnerships, Team Leadership, Direct Marketing, Budgets, Market Research, Online Marketing, Pricing, Lead Generation, Market Analysis, Online Advertising, Program Management
Education
Thunderbird School of Global Management
MBA
University of Illinois at Urbana-Champaign
B.A.
Hudson Energy June 2012 - Present
Hudson Energy August 2011 - June 2012
Frontier Communications July 2010 - August 2011
Verizon May 2005 - July 2010
Skills
.NET, Web Development, HTML, SQL Server, HTML5, ASP.NET MVC, MVC, SSIS, Mobile, Android, Server Architecture, Energy Trading, Energy, VB.NET, JavaScript, Visual Studio Team..., Database Design, Managing Database, AJAX, Software Lifecycle, Software Engineering, Microsoft SQL Server, Databases, C#, Energy Markets, Integration, Commodity Markets
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Science (BS), Electrical Engineering
Frontier Communications November 2014 - Present
U.S. Department of State September 2013 - November 2014
National Intrepid Center of Excellence 2010 - October 2013
Noblis 2009 - January 2011
Freedom's Watch November 2007 - December 2008
White House Counsel's Office October 2006 - October 2007
Vice Presidential Advance - The White House February 2005 - October 2006
55th Presidential Inaugural November 2004 - January 2005
Bush-Cheney '04 May 2003 - November 2004
Skills
Government, Program Management, Security Clearance, Defense, DoD, National Security, Policy, Strategic Communications, Public Policy, Military, Crisis Communications, Policy Analysis, Crisis Management, Homeland Security, Federal Government
Education
The Catholic University of America 2008 — 2010
MA, Psychology
The George Washington University 2001 — 2004
Political Communications
Verizon Wireless August 2013 - Present
Frontier Communications January 2009 - August 2013
Mitel September 2008 - December 2008
Ormat June 2008 - August 2008
Great Basin Internet Services April 2004 - June 2008
Skills
Customer Service, Call Center, Sales Management, Troubleshooting, Customer Relations, Telecommunications, Consultative Selling, Account Management, Sales Support, Salesforce.com, HTML, Excel, Telemarketing, Billing, Microsoft Office, Word, Managed Services, Call Centers, Solution Selling, Selling, Microsoft Word, New Business Development, Unified Communications, Direct Sales, VoIP, Wireless, Microsoft Excel, Team Building, Cold Calling, Sales Process, Sales, Sales Operations, Lead Generation, Telephony, CRM, Business Development, Program Management, Customer Retention, Networking, Management, Invoicing, Team Leadership
Education
University of Nevada-Reno 2003 — 2008
Bachelors, Business Management
Truckee Meadows Community College 2005 — 2007
Associate of Arts (AA)
Frontier Communications February 2015 - Present
Altisource July 2013 - December 2014
AT&T June 2007 - December 2013
Andrews Distribution July 2006 - July 2007
Coors Distributing Company November 1992 - July 2006
Skills
Frame Relay, Troubleshooting, WAN, CCNP, Juniper, MPLS, Cisco Technologies, CCNA, Cisco IOS, Routers, EIGRP, BGP, OSPF, LAN-WAN, Network Engineering, Switches, Data Center, Computer Network..., DNS, T1, TCP/IP, DSL, ATM networks, VLAN, IP, Telecommunications, RIP, DHCP, Routing, Cisco Certified, Ethernet, Cisco Nexus, IPSec, Managed Services, Networking, Cisco Routers, ASA, Juniper Technologies
Education
Northlake College 2006 — 2009
Cisco Certification, CCNA, CCNP
Texas Christian University 1988 — 1992
Bachelor of Science, Criminal Justice
Red Oak High School 1984 — 1987
Frontier Communications November 2014 - Present
Windstream Communications January 2013 - November 2014
Windstream Communications November 2010 - January 2013
Windstream Communications September 2006 - November 2010
Windstream Communications May 2000 - September 2006
Alltel February 1999 - May 2000
Skills
Telecommunications, Public Speaking, Networking, Public Relations, Customer Service, Order Management, Social Media, Wholesale Operations, Project Coordination, Testing, Troubleshooting, VoIP, T1, Optical Fiber, Ethernet, Wireless, Fiber Optics, Sales Operations, Circuit Design, Circuits, Fiber Optic Networks, Sales, DS3, Wireline, Backhaul, Long Haul, Social Networking, MPLS, Network Design
Education
The University of Akron 1993 — 1998
Fine and Applied Arts, Public Relations/Communications
Frontier Communications December 2014 - Present
Experian May 2005 - November 2014
Sprint Nextel February 2003 - April 2005
ATX Group March 2000 - February 2003
Skills
Customer Satisfaction, Fraud, Identity Theft, Call Centers, Credit, Customer Retention, Customer Service, Management, Training, CRM, Vendor Management
Education
University of Texas @ Arlington
Edina Realty District ManagerKelly Services2006 - 2013
Frontier Communications 2001 - 2006
Louisiana Pacific Corporation 1997 - 2001
Skills
Real Estate Transactions, Marketing Homes, First Time Home Buyers, Move Up Buyers, Buyers, First Time Home Sellers, Seller's, Lakefront Homes, Rural Property, Real Estate Marketing, Sales Process, Management, Customer Service, Leadership, Coaching, Account Management, Employee Relations
Education
The College of St. Scholastica 1995 — 1997
MA, Management
Frontier Communications July 2010 - May 2012
Verizon June 1996 - July 2010
Skills
Mainframe, COBOL, COBOLII, JCL, MS-DOS, DB2, TSO, ISPF, Endeavor, Fileaid, SQL, Syncsort, IBM Utilities, Quality Center, Lotus Notes, SPUFI, Microsoft Office, INSYNC
Education
The Johns Hopkins University 1998 — 2001
Master of Science (M.S.), Computer Science
University of Maryland College Park 1992 — 1996
Bachelor of Science (B.S.), Computer Science
Frontier Communications December 2014 - Present
F1 Information Technologies, Inc. May 2009 - December 2014
Herrod Technology, Inc. April 2008 - March 2009
G3S2 May 2007 - August 2007
GameStop June 2006 - August 2006
Skills
Windows Server, Servers, Windows XP, Microsoft Exchange, Disaster Recovery, Windows 7, Virtualization, Technical Support, Routers, Networking, Windows, IIS, Troubleshooting, Remote Desktop, CCNA, Windows Vista, Security, Symantec Endpoint..., Blackberry, Network Administration
Education
The University of Texas at Arlington 2006 — 2008
BIS, Business
Epic Talent LLC May 2007 - Present
Frontier Communications December 2012 - August 2013
Trident Technical College January 2010 - December 2012
RDU Inc. January 2009 - March 2011
Eber Brothers February 1998 - January 2008
Skills
Video Production, Social Media Marketing, IT Hardware Support, Social Media, Digital Photography, Microsoft Office, Customer Service, Outlook, Sales, Windows 7, Management, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Coaching, Video Editing
Education
Trident Technical College 2011 — 2013
Associate's degree, Network and System Administration/Administrator
Frontier Communications June 2010 - Present
Education
The University of Texas at San Antonio 1983 — 1987
BBA, Finance
OperationsInc January 2014 - June 2015
OperationsInc September 2011 - January 2014
Frontier Communications November 2010 - September 2011
Frontier Communications May 2009 - November 2010
Bethel Health Care Rehabilitation Center June 2008 - August 2008
Skills
Cross-functional Team...
Education
The University of Connecticut School of Business 2005 — 2009
Bachelor's, Health Care Management
Amedisys Home Health & Hospice February 2014 - Present
Amedisys Home Health & Hospice January 2008 - January 2014
Blue Cross Blue Shield of Louisiana June 2005 - January 2008
Acadian True Value Hardware January 2004 - May 2005
Frontier Communications 1999 - 2001
Frontier Communications January 1997 - September 1999
Frontier Communications 1995 - December 1996
General Electric 1994 - 1994
United Technologies 1993 - 1993
Skills
Process Improvement, Human Resources, HR Transformation, HR Project Management, HR Strategy, Policy Analysis, Leadership, Project Management, Business Analysis, Healthcare Information..., Management, Requirements Analysis, Vendor Management, SharePoint, Visio, SDLC, Health Insurance, Business Intelligence, Strategy, Business Process, Medicare, Project Planning, Telecommunications, Quality Assurance, PMP
Education
Tuskegee University 1991 — 1995
Bachelor's Degree, Mathematics and Computer Science
GDLS-Force Protection November 2009 - December 2012
GDLS-Force Protection, Inc October 2007 - October 2009
Chrysler April 2002 - May 2007
TCe & Catia April 2002 - May 2007
Lear Corporation November 1997 - March 2002
Frontier Communications January 1996 - November 1997
Chrysler Corporation Stamping Plant October 1994 - December 1995
Skills
DoD, Security Clearance, Configuration Management, Military, Program Management, Software Documentation, Process Improvement, Project Management, Testing, Training, Requirements Analysis, Six Sigma, Change Management, Quality Assurance, Inventory Management, Manufacturing, Analysis, Security, Engineering, Continuous Improvement, Integration, Troubleshooting, Government Contracting, Leadership, Supply Chain Management, Systems Engineering, Government, Team Leadership, Procurement, Aerospace, Earned Value Management, Engineering Management
Education
University of Phoenix 2000 — 2002
MBA, Technology Management
Tuskegee University 1985 — 1992
Aerospace Science Engineering
Home August 2012 - Present
Frontier Communications July 2006 - August 2012
AT&T July 2004 - June 2006
Oakdale Heights MGT Corp November 2002 - June 2004
Birch Communications January 2000 - September 2001
AT&T July 1976 - December 1999
Skills
Telephony, Unified Communications, VoIP, Ethernet, T1, Sales Engineering, MPLS, Telecommunications, SIP, Metro Ethernet, IP, Team Building, Co-location, Networking, Leadership, Contemporary Art, Life Casting, DSL, Wireless, Managed Services, Broadband
Education
Trinity International University 1996 — 2000
Bachelor's of Science, Business Administration and Management, General
Frontier Communications May 2012 - Present
Frontier Communications July 2010 - May 2012
Verizon Business 2007 - July 2010
Verizon Telecom January 2003 - January 2006
Verizon January 2001 - January 2003
GTE April 1999 - January 2001
GTE January 1998 - April 1999
Skills
Managed Services, Solution Selling, Telecommunications, VoIP, Salesforce.com, Unified Communications, Direct Sales, MPLS, Call Center, Data Center, Co-location, Ethernet, Leadership, IP, SIP Trunking, New Business Development, SIP, Business Development, Customer Retention, Team Leadership, Networking, Virtualization, Team Building, Hosted Services, Telephony, Product Management, T1, Metro Ethernet, Account Management, LAN-WAN, Broadband, DSL, Avaya, Sales Engineering, Network Design, Optical Fiber, Sales Presentations, Internet Services, Integration, Customer Experience, Call Centers, Cloud Computing, Cold Calling, Enterprise Software, Professional Services, Sales, Fiber Optics, Frame Relay, Long Distance, ATM networks
Education
Texas Christian University 1990 — 1994
BS, Economics
Frontier Communications January 2010 - March 2012
Verizon Telecom September 1994 - December 2009
Skills
Vendor Management, Leadership, Project Management, Call Centers, Email Marketing, Management, Cross-functional Team..., Telecommunications, Forecasting, Multi-channel Marketing, Sales, Analysis, Program Management, Internal Communications, Strategy, Team Building, Budgets, Product Management, Time Management, Competitive Analysis, Team Leadership, Sales Operations, Account Management, Sales Management, Customer Satisfaction, Business Analysis, Strategic Partnerships, Analytics, Customer Experience, Process Improvement, CRM, Business Development, Product Marketing, Marketing, Customer Retention, Salesforce.com, DSL, Strategic Planning, Managed Services, B2B, Solution Selling, T1, Public Relations, Contract Negotiation, Telephony, Wireless, VoIP, SaaS, Broadband, Unified Communications
Education
The Ohio State University
BA
Frontier Communications July 2010 - Present
Verizon Online 2003 - 2008
Skills
Telecommunications, Computer Network..., VoIP, Wireless, Ethernet
Education
The University of Texas at Arlington 1991 — 1994
Bachelor's degree: Business Administration, Business Administration and Management, General
Frontier Communications March 2012 - Present
Services United January 2008 - March 2012
EMC Mortgage/BearStearns December 2000 - May 2008
Bank One January 1996 - July 2000
Skills
Mergers, Accounting, Analysis, Information Technology, Project Management, Entrepreneurship, Process Improvement, Teamwork, Sarbanes-Oxley, Executive Management, PeopleSoft, Financial Analysis, Account Reconciliation, Banking, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., CRM, Credit, Customer Service, Finance, Financial Modeling, Financial Reporting, Financial Services, Forecasting, IT Management, Internal Controls, Leadership, Management, Managerial Finance, Mergers, Operations Management, Risk Management, Sarbanes-Oxley Act, Software Documentation, Strategy, System Administration, Team Building, Time Management, Training, Vendor Management, Visio, Access
Education
TechSkills 2010 — 2011
MCSA, Microsoft Certified System Administrator
Texas A&M University-Commerce
Bachelor of Science, Business Administration
Frontier Communications March 2014 - Present
Think Finance February 2013 - February 2014
IBM May 2010 - February 2013
Sterling Commerce an AT&T company October 2003 - May 2010
Nexgen City June 2003 - October 2003
Texas Instruments January 2002 - December 2002
Marconi/Reltec Communications 1999 - 2001
DSC Communications 1985 - 1999
Skills
Requirements Analysis, Unix, Test Planning, Test Automation, SDLC, Cloud Computing, System Testing, Manual Testing, Quality Assurance, Software Quality..., Integration, Scrum, XML, Testing, Wireless, Defect Tracking, Agile Methodologies, Program Management
Education
Texas Woman's University
Master of Business Administration (MBA)
University of North Texas
Computer Science
Frontier Communications Director, Workforce DevelopmentVerizonNovember 1985 - December 2009
Skills
Program Management, Process Improvement, Vendor Management, Performance Management, Telecommunications
Education
Southwest Texas State University 1983 — 1985
MA, Communication
Frontier Communications January 2015 - Present
Skills
A+, Network +, Windows 7, Windows Vista, Windows XP, Microsoft Office 2007, Microsoft Office 2003, DNS, TCP/IP, DHCP, Cerner, EMR, EHR, Epic Systems, Healthcare Information..., Microsoft server 2008..., Microsoft Server 2008..., EMCISA, VMware 5.1, Network Administration, Cisco Technologies, VMware, VPN, Networking, Troubleshooting, Hardware, Technical Support, Printers, Blackberry Enterprise..., Computer Repair, Data Center, Cisco Routers, LAN-WAN, Cisco IOS, Routers, CCNA, XP, System Administration, Software Installation
Education
The University of Texas at Dallas 2002 — 2005
BS, Management Information Systems, General
Intel Corporation May 2011 - Present
Frontier Communications July 2010 - May 2011
Verizon July 1995 - July 2010
Snyder Oil Corporation November 1984 - July 1995
Price Waterhouse Coopers June 1982 - November 1984
Skills
Accounting, Corporate Tax, Tax, Tax Accounting, Financial Reporting, Sarbanes-Oxley Act
Education
Texas Tech University 1982 — 1984
BBA, Accounting
Frontier Communications
Skills
Customer Service, IP, Telecommunications, Telephony, T-SQL, Microsoft SQL Server, ASP.NET, ASP.NET MVC, Vendor Management, VoIP, Cross-functional Team..., Wireless
Education
The University of Texas at Arlington 1994 — 1999
Bachelor of Science (B.S.), Management Information Systems
Federal Aviation Administration May 1997 - Present
Frontier Communications 1996 - 1997
Skills
Airports, ICAO, Civil Aviation, Air Traffic Control, Flight Safety, Flights, Aviation, Aircraft, Aeronautics, Flight Planning, Aerospace, Crew Resource Management, Airport Management, Human Factors, Commercial Aviation, General Aviation, Airlines, Piloting
Education
The University of North Dakota 1992 — 1996
B.S., Airway Science: Air Traffic Control Operations
Frontier Communications January 1977 - March 2012
Skills
MPLS, Telecommunications, Call Centers, Switches, Network Design, Virtualization, IP, VoIP, Computer Network..., SDH, Cisco Technologies, Data Center, Telephony
Education
The Ohio State University 1972 — 1977
Bachelor of Science, Secondary Education - History
JPMorgan Chase & Co. November 2012 - Present
Frontier Communications 2010 - 2012
Progress Energy July 1997 - March 2010
Itron May 1987 - June 1997
Skills
COBOL, DB2, SQL, CICS, TSO, ISPF, VSAM, IBM Utilities, Endeavor, Panvalet
Education
The Ohio State University 1971 — 1973
no degree
Frontier Communications September 2015 - Present
Frontier Communications August 2014 - Present
Windstream Communications October 2010 - July 2014
Windstream Communications June 2006 - October 2010
Skills
Switches, Telecommunications, Ethernet, DWDM, Fiber Optics, MPLS, Cloud Computing, Network Design, WAN, Network Engineering, T1, IP, Networking, Integration, Computer Network..., Routers, Managed Services, Troubleshooting, Cisco Technologies, DSL, Data Center, Optical Fiber, Unified Communications, Routing, BGP, TCP/IP, LAN-WAN
Education
Tulane University 2002 — 2006
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Tulane University 2002 — 2006
Bachelor of Science (BS), Electrical and Electronics Engineering
Merck Pharmaceuticals April 2005 - Present
Frontier Communications January 1999 - January 2005
The Scotts Miracle-Gro Company June 1995 - November 1998
Skills
Informatica, Microstrategy, MicroStrategy Reporting, Oracle, Erwin, Toad, MIcrostrategy Architect, Datastage, PL/SQL, Java
Education
The Ohio State University 1993 — 1995
Master of Business Administration (MBA)
Frontier Communications July 2006 - Present
Skills
Call Centers, Customer Retention, Wireless, DSL, IP, Solution Selling, Customer Satisfaction, Ethernet, Sales Process, Salesforce.com, Microsoft Office 365, Customer Service, Customer Experience, Microsoft Dynamics, Peer Support, Training
Education
The Ohio State University 2004 — 2006
Bachelor of Applied Science (BASc), Education
The Ohio State University 2002 — 2004
Associate of Arts (AA), Education
Frontier Communications May 1980 - Present
Skills
Invoicing, Teamwork, Office Administration, Communication, Organization, Telecommunications, Marketing, VoIP, Management, Managed Services, Wireless
Education
Tri-State University 1978 — 1980
Associate's Degree, Accounting
Frontier Communications January 2001 - Present
Skills
Information Technology..., Unix Shell Scripting, BMC Patrol, BMC ADDM, BMC ProactiveNet..., BMC End User Experience...
Education
The Defiance College 1987 — 1991
Bachelor of Science (B.S.), Mathematics Teacher Education
Frontier Communications Senior Staff Specialist, Integration CommunicationsVerizon BusinessAugust 1995 - June 2010
Skills
Project Management, Telecommunications, Team Leadership, Management, Wireless, Vendor Management, VoIP, Program Management, Managed Services, Integration, Customer Service, Leadership, Product Management
Education
The Ohio State University 1983 — 1987
Bachelor of Science (B.S.), Biomedical Communicationns, 3.4
Unified Connection April 2015 - Present
Frontier Communications June 2011 - June 2012
Verizon March 2005 - June 2011
Verizon May 2004 - June 2005
Verizon January 2001 - June 2004
GTE January 1989 - June 2001
Skills
Business Development
Education
The University of Akron 1984 — 1986
Associate's Degree, Business Administration and Management, General