Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Frontier Communications March 2015 - Present
TEKsystems March 2014 - March 2015
Transworks October 2008 - March 2014
Neff Group May 2005 - October 2008
Fort Wayne Community Schools May 2005 - May 2005
Essential Solutions January 2005 - May 2005
Sweetwater Sound August 1998 - December 2004
Rontronix 1997 - August 1998
Skills
Active Directory, System Administration, Disaster Recovery, VPN, VMware ESX, Microsoft Exchange, VMware, ITIL, Microsoft SQL Server, Cisco Technologies, Powershell, Group Policy, Laptops, Help Desk Support, vSphere, Dell PowerEdge Servers, System Architecture, Scripting, Project Planning, Microsoft Office, AIX, DHCP/DNS, PC Miler, Exchange 2010/2007/2003, OS X, Blackberry Enterprise..., VMware vSphere, iSCSI, IBM Servers, HP Server Hardware, Linux server..., IBM Tivoli Storage..., Desktop Support, Mac OS X, Amazon Web Services..., Nagios, Mac OS X Server, CCNA, WDS, IPTV, Microsoft Mediaroom, FiOS, Switches, Technical Support, Windows Server
Education
Indiana Institute of Technology 2003 — 2005
Masters, Masters of Business Administration
Indiana Institute of Technology 2003 — 2005
Masters, Masters of Science Management
Indiana Institute of Technology 1999 — 2003
B.S., Computer Information Systems
Frontier Communications January 2006 - December 2009
Frontier Communications January 1992 - December 2005
Skills
Microsoft Excel, Windows, PowerPoint, Microsoft Office, Microsoft Word, English, Teaching, Research, Outlook, Customer Service, Data Entry, Administration, Access
Education
Hudson Valley Community College
Associate of Arts and Sciences (AAS), Industrial Administrative Assistant
Capgemini May 2014 - Present
Cornerstone OnDemand February 2014 - May 2014
Frontier Communications June 2013 - September 2013
GO International, Inc January 2012 - September 2012
Ezy Consulting January 2011 - September 2011
The Overlake Hospital January 2005 - January 2009
Skills
Facebook, Social Media, Digital Marketing, Marketing Communications, Public Relations, Advertising, Email Marketing, Marketing, Market Research, Wordpress, Competitive Analysis, Social Media Marketing, Marketing Strategy, Data Analysis, Business Strategy, Training, Sales, Research, Business Development, Project Management
Education
University of Southern California - Marshall School of Business 2009 — 2013
Bachelor of Science (BS),, International Business
University of Southern California 2009 — 2013
Bachelor of Arts (BA), International Relations and Affairs
HEC Paris 2011 — 2011
International Business Concentration, Business Administration and Management, General, 3.76
The Overlake School 2003 — 2009
Marry Me In Fort Wayne 2015 - Present
Marry Me In Fort Wayne October 2014 - Present
Frontier Communication March 2012 - Present
Be YOUR Guest Event Management LLC (formerly iPlan) July 2012 - September 2014
Frontier Communications June 2006 - February 2012
Verizon June 1999 - June 2006
GTE March 1993 - June 1999
Skills
Project Coordination, Microsoft Office, Organizing, Project Management, Telecommunications, Customer Service, T1, Strategic Planning, Call Center, Project Planning, Call Centers, Management, Analysis, Leadership, Change Management, Training, DSL, Optical Fiber, Business Development, Team Building, Networking, Fiber Optics, Telephony, Ethernet, Customer Satisfaction, VoIP, Human Resources
Education
Indiana Institute of Technology 2008 — 2010
B.S. Business Administration, Management
Frontier Communications July 2010 - September 2013
Verizon June 2004 - June 2010
Verizon January 2000 - June 2004
MTS DIGITAL January 1995 - June 2000
Reuben H. Donnelley October 1986 - January 1995
Skills
Telecommunications, T1, Telephony, VoIP, DSL, Broadband, Leadership, Call Centers, Wireless Networking, Network Design, Operations Management, Ethernet, Cabling, MPLS, Metro Ethernet, Computer Network..., Optical Fiber, Switches, Networking, Software Installation, Unified Communications, Wireless, LAN-WAN, Product Development, Sales, Business Process..., Project Planning, Team Building, Performance Management, New Business Development, Inventory Management, Strategic Planning, P&L Management, Full P&L Responsibility, Marketing, Customer-focused Service, Vendor Relationships, Schedules, Performance Appraisal, Budgets, Microsoft Office, Management, Business Development, Leadership Development, Contractor Management, Corporate Branding, Routers, Project Management
Education
University of Phoenix 2007 — 2007
Business Administration and Management, General
Ivy Tech Community College 1984 — 1986
Management Information Systems, General
Indiana State University 1982 — 1984
Business Administration and Management, General
Synergy 55/Composites One June 2014 - Present
Original Smith Printing August 2013 - May 2014
Frontier Communications April 2012 - August 2013
Skills
Interviews, Talent Management, Employee Relations, Human Resources, Personnel Management, College Recruiting, Recruiting, Performance Management, Onboarding
Education
Illinois State University 2009 — 2013
Bachelor of Science (B.S.), Human Resource Management
ProSign Branding Solutions December 2012 - Present
Fairview Health Services March 2011 - October 2012
Minnesota Rural Electric Association March 2008 - March 2011
Next Phase Consulting June 1996 - November 2010
Frontier Communications August 2006 - March 2008
Dakota Electric Association December 1994 - June 2005
Farmington Independent Newspaper September 1996 - March 1998
Education
Humphrey School of Public Affairs 2003 — 2005
Master of Public Affairs, Community and Economic Development
St. Catherine University 1998 — 2002
Bachelor of Arts, Written Communications
Frontier Communications April 1998 - Present
Skills
Telecommunications, Training, Leadership, Team Leadership, Wireless, Customer Retention, Networking, Call Centers, Vendor Management, Customer Satisfaction, Salesforce.com, CRM, Customer Experience, VoIP, Telephony
Education
Indiana Wesleyan University 2005 — 2006
Master of Science (MS), Business Administration and Management, General
Indiana Institute of Technology 2001 — 2003
Bachelor of Business Administration (BBA), Human Resources Management and Services
First Street Coffee Station June 2008 - Present
Frontier Communications February 2002 - March 2012
Verizon June 2000 - February 2002
Motorola Mobility March 1993 - June 2000
US Navy September 1983 - December 1992
Skills
Testing, Manual Testing, Test Automation, Test Planning, Requirements Analysis, System Testing, Quality Center, Unix, Linux, Test Management, Regression Testing, Integration, SDLC, User Acceptance Testing, C++, Management, Customer Service, Public Speaking, Electronics, Leadership, SQL, Coaching, Microsoft Excel
Education
Illinois Institute of Technology 1993 — 1999
90% of BS, Electrical Engineernig
College of Lake County 1990 — 1993
Engineering program, Electrical and Electronics Engineering
Central Texas College 1987 — 1990
Electronics and General Studies
ServiceNow – The Enterprise Cloud Company December 2014 - Present
AtTask, Inc. November 2013 - December 2014
Sabbatical September 2012 - November 2013
VMware October 2011 - September 2012
VMware January 2010 - March 2012
VMware March 2008 - December 2009
Sun Microsystems November 2000 - March 2008
Qwest Communications May 1998 - November 2000
Frontier Communications 1997 - 1998
Skills
Cloud Computing, Field Marketing, Key Account Development, SaaS, account based marketing
Education
Illinois State University 1988 — 1992
BS, Marketing
Archway Marketing Services April 2013 - Present
University of Michigan January 2013 - April 2013
Frontier Communications May 2011 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Oracle, Oracle Reports, PL/SQL, Oracle RAC, SQL, Unix Shell Scripting, Performance Tuning, Data Guard, Database Administration, RMAN
Education
Indiana State University
Master of Science (M.S.), Computer Science
Jawaharlal Nehru Technological University
Bachelor's degree, Computer Science
Frontier Communications June 2015 - Present
Frontier Communications May 2014 - May 2015
Frontier Communications May 2012 - August 2013
P/Kaufmann June 2011 - August 2011
Skills
PowerPoint, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, HTML, Google Analytics, Photoshop, Illustrator, Analytics, Sitefinity, Omniture, SPSS, InDesign
Education
Indiana University - Kelley School of Business 2011 — 2015
Bachelor of Science (B.S.), Marketing
Wilton High School 2007 — 2011
Frontier Communications April 1998 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Project Management, MPLS, Metro Ethernet, Management, Call Centers, Salesforce.com, Wireless, Managed Services, Telecommunications, Account Management, VoIP, Unified Communications, Telephony, Solution Selling, IP, Direct Sales, Ethernet, T1, Team Leadership, Networking
Education
Indiana Institute of Technology
Business Administration and Management, General
Frontier Communications November 2010 - Present
U.S. Cellular Coliseum November 2006 - November 2010
U.S. Cellular Coliseum 2006 - 2010
St.Louis Blues / Scottrade Center May 2005 - November 2006
Education
Illinois State University
Frontier Communications August 2014 - Present
XO Communications May 2013 - August 2014
Frontier Communications November 2010 - May 2013
Frontier Communications November 2009 - December 2010
Skills
Metro Ethernet, Ethernet, VoIP, SIP Trunking, Telecommunications, MPLS, Cloud Computing, Unified Communications, Avaya, Mitel, Call Centers, IaaS, Hosted Services, Co-location, Sales Operations, Salesforce.com, Intelligent Call Routing, Account Management, Workforce Management, Solution Selling, Networking, Professional Services, Customer Retention, Managed Services, Direct Sales, WAN, CPE, Cisco Technologies, Management, Adtran, Hosted PBX, IP VPN, IP, Content Delivery, Private Networks, Cloud Security, Network Security
Education
Indiana University - Kelley School of Business 2004 — 2008
Bachelor of Science (B.S.), Marketing
3T Urban Lifestyle January 2015 - Present
Massage Envy July 2008 - July 2014
Frontier Communications May 2008 - July 2013
Skills
Direct Sales, Deep Tissue Massage, Account Management, Pregnancy, Reflexology, Swedish, Therapeutic Massage, Telecommunications, VoIP, Lifestyle, Solution Selling, Holistic Health, Nutrition, Coaching, Sales Process, Salesforce.com, Lead Generation
Education
Howard University 1994 — 1998
Frontier Communications January 2011 - Present
Angola Chamber of Commerce 2013 - 2013
Angola Chamber of Commerce 2000 - 2013
Verizon November 2009 - January 2011
Verizon April 2006 - October 2009
Skills
Business Change..., Micro-Mini tech, Microsoft Office, Telephony, Telecommunications, Change Management, DSL, Optical Fiber, VoIP, IP, Fiber Optics, Ethernet, ATM networks, Unified Communications, Computer Network..., Broadband, Troubleshooting, MPLS, T1, DWDM, Cabling, LAN-WAN
Education
Indiana Institute of Technology 2008 — 2012
in progress, Bus. Admin. / Management
Old Dominion University 1997 — 1999
Frontier Communications May 2013 - Present
Tech Data January 2013 - May 2013
Verizon Business January 2005 - November 2012
Verizon January 2004 - January 2005
Verizon January 2003 - January 2004
Verizon January 2000 - January 2003
Verizon January 1998 - January 2003
Radisson January 1998 - April 1998
Skills
Telecommunications, Project Management, VoIP, Team Building, Call Center, Quality Assurance, Project Planning, MPLS, Telecommunications..., Provisioning, Vendor Management, Business Analysis, Ethernet, Managed Services, Cross-functional Team..., Process Improvement, PMP, LAN-WAN, Business Case, Analysis, Cloud Computing, RFP, Requirements Analysis, Customer Service, Risk Management, Management, Requirements Gathering, Call Centers, Cluster Analysis, Team Leadership, SDLC, Lotus Notes, Predictive Modeling, Microsoft Office, Microsoft Excel, Sales Engineering, Sales Operations, IP, Wireless, Integration, Unified Communications, Telephony, WAN, Solution Selling, SIP, Data Center, Professional Services, Avaya, ATM networks, Salesforce.com
Education
Indiana State University 1994 — 1998
Bachelor of Science degree, Recreation and Sport Management
Tri-Central High School 1990 — 1994
Academic Honors diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frontier Communications January 2012 - Present
Verizon January 2007 - December 2011
Verizon August 2003 - December 2006
Verizon January 2000 - December 2006
Skills
Telecommunications, Team Leadership, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Management, New Business Development, Customer Experience, Vendor Management, Sales Operations, Wireless, Solution Selling, Mobile Devices, VoIP, Telephony
Education
Indiana Institute of Technology
Associates of Science, Business Administration and Management, General
University of Phoenix
Bachelors Degree, Business Administration and Management, General
Verizon Wireless December 2006 - Present
Frontier Communications July 2010 - July 2011
Skills
Direct Sales, Telecommunications, Solution Selling, Wireless, Sales Operations, Account Management, Sales Management, Sales, Cold Calling, Managed Services, Sales Process, Customer Retention, Selling, Unified Communications, Telephony, Customer Satisfaction
Education
Hesston College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Warner Pacific College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Frontier Communications August 2015 - Present
MorphoTrust USA October 2013 - Present
L-1 Identity Solutions March 2010 - Present
Bradford Scott Data corporation November 2008 - April 2010
Tek Systems May 2008 - October 2008
Bradford Scott Data Corporation February 2006 - May 2008
Skills
VMware, Servers, Virtualization, Integration, Cisco Technologies, Active Directory, VPN, DNS, Windows Server, Network Security, Cisco Routers, Network Administration, Computer Security, Firewalls, Networking, ASA, Data Center, NAS, Linux, SAN, Microsoft Technologies, Operating Systems, TCP/IP, Security, IPSec, Technical Support, Ubuntu, Windows, Group Policy, Routing, Hardware, Apache, Printers, Cisco IOS, Access, PIX, Network Architecture, Unix, Red Hat Linux, IIS, System Administration, DHCP, Software Installation, Troubleshooting, Testing, Microsoft SQL Server, Linux System..., Information Security, Disaster Recovery, Process Improvement
Education
Western Governors University 2010 — 2011
MS, Information Security and Assurance
Indiana University-Purdue University at Fort Wayne 2008 — 2009
MS, Infortmation Tecnology/Advanced Computer Applications
Indiana Institute of Technology 2001 — 2005
BS, Information Systems Management
Ivy Tech Community College 1997 — 2001
Computer Information Technology
Frontier Communications February 2010 - Present
Verizon December 2004 - January 2010
Verizon Communications June 2004 - December 2004
Allen County War Memorial Coliseum February 2004 - August 2004
Skills
Telecommunications, Telephony, DSL, Fiber Optics, Broadband, Optical Fiber, Managed Services, Project Management, Management, Networking, Network Design, Network Engineering, Microsoft Office, Leadership, Troubleshooting
Education
Indiana Institute of Technology 2007 — 2009
Master of Business Administration (M.B.A.), Management and Human Resources
Indiana Institute of Technology 2000 — 2004
Bachelor of Science (B.S.), Computer Infomation Systems
Indiana Institute of Technology 2000 — 2004
Bachelor of Science (BS), Accounting (Minor)
Frontier Communications April 2011 - Present
Verizon January 2010 - April 2011
Verizon November 2005 - January 2010
Skills
Telecommunications, Windows, Microsoft Office, Microsoft Excel, Customer Service, Outlook, Troubleshooting, Microsoft Word, PowerPoint, Call Centers, HTML, Project Management, Access, Visio, Java, VoIP, Wireless, SQL, Budgets, Strategic Planning, Avaya IP Telephony, eWFM, ESP, Team Leadership, Training
Education
Indiana Institute of Technology 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
ITT Technical Institute-Fort Wayne 2002 — 2004
Associate's Degree, Multi-Media Design
Frontier Communications October 2013 - Present
Precision Utilities Group February 2011 - October 2013
K&S Pallets, Inc. June 2007 - February 2011
Skills
Communication, Efficiency, Multi Tasking, Analyzer, Organization, Dedicated Professional, Enthusiasm to learn, Satisfied Clients, Team Leadership, Team Management, Typing, Project Planning, Thorough Research
Education
Indiana Institute of Technology 2004 — 2009
Bachelor of Business Administration (BBA), Human Resources
Frontier Communications July 1987 - Present
Cornell Cooperative Extension May 1985 - June 1987
Skills
Dispatching, Call Centers, Process Scheduler, Inventory Management, Operations Management, Supervisory Skills, Team Leadership, Troubleshooting, Customer Satisfaction, Logistics, Administration, Software Documentation, Time Management, Training, Process Improvement, Wireless, VoIP, Managed Services, Telecommunications, Project Management, Telephony, Public Relations, Customer Service, Broadband
Education
Illinois State University 1978 — 1983
BS, Home Economics/Consumer Education, Concentrations French/English, 3.8 major and 3.5 overall
UHS
University High School, Normal, Il
University High School, Normal, Il
Frontier Communications PlannerLevel 3 CommunicationsJune 2012 - September 2013
Rochester Institute of Technology September 2011 - June 2012
Skills
Matlab, Microsoft Office, Mathematics, Teaching, Tutoring, Research, Calculus, Circuit Vision, Lattis, Access, Microsoft Excel, LaTex, Maple, Data Analysis, Numerical Analysis
Education
Rochester Institute of Technology 2011 — 2012
Masters of Science, Applied and Computational Math, 3.9
Hobart and William Smith Colleges 2009 — 2011
Bachelors of Arts, Mathematics
Frontier Communications January 2014 - Present
XO Communications March 2013 - January 2014
Frontier Communications December 2010 - March 2013
Frontier Communications August 2009 - December 2010
Verizon Business August 2009 - July 2010
J Crew October 2004 - November 2009
Answers and Insights February 2009 - 2009
Skills
Management, Sales Operations, Solution Selling, Selling, Salesforce.com, Direct Sales, Account Management, Cloud Computing, Telecommunications, New Business Development, B2B, Sales, Sales Management, Telephony, Channel, Cold Calling, SaaS, Managed Services, Sales Process, MPLS, Networking, Unified Communications, Customer Retention, VoIP, Channel Partners, Co-location, Product Management, Ethernet, T1, Data Center, Customer Satisfaction, CRM, Sales Presentations, Call Centers, Strategic Partnerships, Hosted PBX, Competitive Analysis, Wireless, Lead Generation, Customer Experience, CDN, Mobile Devices, Vendor Management, Project Management, SIP Trunking, Product Marketing, Business Development, Professional Services, Cross-functional Team..., Private Cloud
Education
Indiana University - Kelley School of Business 2004 — 2009
Bachelors of Science, Marketing, Management, International Studies, Supply Chain Management
UTC Building & Industrial Systems February 2015 - Present
Indiana Tech Ph.D. Department September 2013 - Present
Frontier Communications June 2014 - November 2014
Michaels Stores, Inc. April 2013 - August 2014
Skills
Human Resources, Recruiting, Screening Resumes, Scheduling, Event Planning, Teamwork, Time Management, Leadership, Microsoft Office, Employee Recognition, Onboarding, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Customer Service, Cashiering
Education
Indiana Institute of Technology 2011 — 2015
Human Resource Management, Human Resources Management
Lightower Fiber Networks January 2011 - Present
Frontier Communications February 2010 - January 2011
Fibertech Networks 2008 - February 2010
Yak Communications, Inc. January 2004 - September 2008
Intandem Communicaitons, Inc. 2002 - 2004
Capsule Communications, Inc. 1995 - 2002
FiberNet Telecom 1991 - 1993
Rochester Telephone / Frontier Communications 1985 - 1992
Skills
Telecommunications, Unified Communications, Business Development, Solution Selling, Wireless, Managed Services, Leadership, Management, SIP, Sales Management, VoIP, Strategic Partnerships, Co-location, Sales, Cloud Computing, Entrepreneurship, Direct Sales, Strategy, Integrated Marketing, SaaS, Start-ups, Telephony, Coaching, MPLS, Go-to-market Strategy, Mobile Devices
Education
Hobart and William Smith Colleges 1981 — 1985
BA, English / History
Hobart and William Smith Colleges
Frontier Communications August 2014 - Present
Transformations by Wieland May 2011 - August 2014
Varian Medical Systems October 2008 - May 2011
Radiation Oncology Associates November 2006 - October 2008
Skills
Medical Imaging, R&D, Calibration, Healthcare Information..., Capital Equipment, Field Service, Troubleshooting, Hardware Diagnostics, Digital Imaging, ISO 13485, Medical Devices, Validation, PACS, Electronics, Cross-functional Team..., Radiology, Biomedical Engineering, Product Launch, FDA, Product Management, Product Development, DICOM, Quality System
Education
ITT Technical Institute-Fort Wayne 1991 — 1994
Associates, Engineering
Indiana Institute of Technology 1990 — 1992
Bachelor of Science (BS), Mechanical Engineering
Sears Holdings Corporation March 2015 - Present
Sears Holdings Corporation May 2014 - March 2015
Sears Holdings Corporation October 2013 - April 2014
Frontier Communications May 2012 - December 2012
GMR Marketing January 2012 - December 2012
Mr. Youth March 2011 - May 2012
Batavia Park District May 2010 - August 2011
Skills
Social Media Marketing, Marketing, Microsoft Excel, Microsoft Office, Leadership, PowerPoint, Market Research, Advertising, Marketing Research, Email Marketing, Microsoft Word, Teamwork, Brand Awareness, Time Management, Marketing Strategy, Hootsuite, Social Media, Event Planning, Social Networking, Event Management, Adobe Creative Suite, Twitter, Sales Management, Sales, Account Management, National Account..., International Sales, International Business, Brand Development
Education
Illinois State University 2009 — 2013
BS, Marketing
Frontier Communications May 1987 - Present
Frontier Communications January 2011 - Present
Frontier Communications February 2010 - January 2011
Verizon January 2004 - February 2010
GTE January 1997 - January 2004
GTE May 1987 - January 1997
US Navy May 1981 - May 1987
Skills
Organizational..., Technical Writing, Project Management, Programming, Program Management, Telecommunications, Video, Data Communication, Electronic Engineering, Metrology, Electronics Repair, Staff Supervision, Vendor Management, Calibration, Technology..., SPC, Quality Assurance, Avionics, Test Automation, VB.NET, Visual Basic, C++, Labview, Engineering Management, Wireless, Network Engineering, Troubleshooting, Project Planning, Leadership
Education
Indiana Institute of Technology 2009 — 2011
Master of Business Administration (M.B.A.), Management
Purdue University 1991 — 1999
Bachelor of Science (B.S.), Computer and Electrical Engineering Technology
Purdue University 1991 — 1995
Associate of Science (A.S.), Electrical Engineering Technology
Indiana University—Purdue University Fort Wayne
Multiple Myeloma Research Foundation - MMRF May 2015 - Present
Multiple Myeloma Research Foundation April 2014 - Present
Godiva Chocolatier September 2013 - January 2014
Advertising Research Foundation October 2012 - August 2013
Frontier Communications July 2011 - October 2012
Kraft Foods Group June 2007 - June 2011
illy caffe May 2001 - April 2007
SLS Consulting April 1998 - June 2001
Communications Plus 1995 - 1998
Readers Digest Association 1991 - 1993
Skills
Non profit, B2B Marketing, Direct Marketing, E-commerce, Integrated Marketing, Email Marketing, Online Marketing, Social Media, Digital Strategy, Cross-functional Team..., Brand Management, Customer Acquisition, CRM, Brand Architecture, Marketing Research, Digital Marketing, Segmentation, Marketing Strategy, Brand Development, Strategy, Lead Generation, Customer Insight, Advertising, Marketing, B2B, Marketing Management, Leadership, Business Development, Business Strategy, Strategic Planning, P&L Management, Management, Sales, Product Launch, Competitive Analysis, Product Management, Market Planning, Multi-channel Marketing, Nonprofits, Marketing Communications, Social Media Marketing, Digital Media
Education
Hofstra University
Bachelor of Business Administration (BBA), Marketing
Ryan Consulting Group, Inc. December 2013 - Present
Franciscan Alliance, Inc. February 2013 - October 2013
Frontier Communications June 2010 - February 2013
Indiana State University April 2008 - April 2009
Indiana State University April 2007 - April 2009
Skills
Telecommunications, Computer Hardware, Cisco Technologies, Software Documentation, Technical Support, Networking, Training, Troubleshooting, Call Center, T1, XP, VoIP, Operating Systems, ASP.NET, Microsoft SQL Server, .NET, jQuery, JavaScript, Hardware
Education
Indiana State University 2007 — 2010
Bachelor of Science (B.S.), Information Technology
Frontier Communications November 2014 - Present
Frontier Communications June 2010 - November 2014
Frontier Communications February 2008 - June 2010
Frontier Communications August 2004 - February 2008
The Sutherland Group May 2004 - August 2004
Hobart and William Smith Colleges August 2000 - May 2004
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2013 — 2015
Master of Business Administration (M.B.A.), Operations Management and Competitive and Organizational Strategy
Hobart and William Smith Colleges 2000 — 2004
Bachelor of Arts (B.A.), Latin/Law and Society
Dansville Senior High School 1996 — 2000
Regents High School Diploma
Frontier Communications August 2012 - Present
Frontier Communications June 2010 - August 2012
Verizon January 2009 - June 2010
Cooper-Standard Automotive October 2007 - January 2009
Verizon November 2003 - August 2007
Verizon August 2002 - November 2003
Verizon August 1999 - August 2003
Verizon May 1998 - August 1999
Verizon November 1992 - May 1998
Skills
Project Management, Troubleshooting, Invoicing, Analysis, Telecommunications, Requirements Gathering, Management, Software Documentation, Cross-functional Team..., Vendor Management, Testing, Program Management, Process Improvement, Product Management, Visio, Call Centers, Leadership, Quality Assurance, Business Analysis, Customer Service, Account Management
Education
Indiana Institute of Technology 2000 — 2015
PhD (ABD), Global Leadership
Indiana Institute of Technology
MBA, Management
Indiana Institute of Technology
BS, Marketing
Frontier Communications June 2010 - Present
Blue Cross and Blue Shield of Illinois October 1999 - April 2009
Blue Cross Blue Shield of Illinois January 1999 - January 2009
Blue Cross Blue Shield January 2001 - January 2004
Blue Cross Blue Shield March 2000 - January 2001
Blue Cross Blue Shield January 1999 - January 2000
Southwest Financial Bank January 1996 - January 1998
Skills
Excel, Word, PowerPoint, Executive Management, Public Speaking
Education
Illinois State University 2000 — 2004
B.S., Theater and Psychology
Illinois State University 1990 — 1994
Bachelors of Science, Theater Management
Frontier Communications June 2015 - Present
Frontier Communications April 2010 - June 2015
Origami Owl August 2012 - December 2014
Thirty-One Gifts September 2010 - June 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, Typing, Clerical Skills, Direct Sales, Organization &..., Telephony, Problem Solving, Telephone Skills, Invoicing, Troubleshooting, Microsoft Office, Social Networking, Sales, Networking, Telecommunications, PowerPoint, Spreadsheets, Windows, Wireless, Customer Support, Inventory Control, Teamwork, Outlook, Time Management, Customer Experience, Social Media Marketing, Office Management, Call Centers, VoIP, Broadband, Project Management, Switches
Education
Pace University 2012 — 2015
Bachelor's degree, Telecommunications Technology/Technician
Pace University 2012 — 2013
Associate's degree, Telecommunications Technology/Technician
Hocking College 2006 — 2008
Music Management
MetLife September 2014 - Present
MetLife March 2014 - August 2014
MetLife June 2013 - February 2014
Sprint Nextel May 2012 - August 2012
U.S. Cellular Coliseum January 2009 - June 2012
American Red Cross January 2012 - May 2012
Illinois Wesleyan University May 2011 - April 2012
Apartment Barcelona September 2011 - December 2011
Frontier Communications November 2010 - August 2011
Skills
Social Media, Recruiting, Microsoft Office, Event Planning, Public Relations, Salesforce.com, Social Media Marketing, Business Development, Cold Calling, Marketing, Public Speaking, Sales, Leadership, Social Networking
Education
Illinois Wesleyan University 2010 — 2013
Bachelor of Arts (B.A.), Business Administration, Marketing Concentration
International Education of Students - Barcelona, Spain 2011 — 2011
Bachelor of Arts (B.A.), International Business/Marketing
Central Catholic High School 2005 — 2009
Outfront Media (formerly CBS Outdoor) October 2014 - Present
Frontier Communications March 2012 - October 2014
E-J Electric August 2010 - March 2012
Ikonisys, Inc. March 2006 - August 2010
Deltathree, Inc. August 2000 - March 2006
Tangoe/Buyersedge March 1999 - August 2000
AT&T April 1994 - March 1999
Arthur Andersen Business Consulting/ E&Y Business Consulting September 1989 - April 1994
Skills
Start-ups, Strategy, Mergers & Acquisitions, Competitive Analysis, Executive Management, Forecasting, Corporate Development, Entrepreneurship, Venture Capital, Cross-functional Team..., Strategic Planning, Product Development, Private Equity, Mergers, Investor Relations, Process Improvement, Financial Reporting, Strategic Partnerships, Acquisition Integration, Business Strategy, Medical Devices, New Business Development, Project Planning, Commercialization, P&L Management, Business Planning, Due Diligence, Manufacturing, Negotiation, International Business, Product Management, Operations Management, Team Building, Biotechnology, Restructuring, Financial Modeling, Joint Ventures, Management Consulting, Healthcare, International Expansion, M&A experience, Corporate Finance, Sales Management, Direct Sales, Strategy Development, Financial Management, Planning, Entrepreneur, Finance, Budgets
Education
Hofstra University 1988 — 1989
MBA
Hofstra University 1986 — 1988
B.B.A.
Great Neck North Senior High School 1977 — 1980
H.S.
Ericsson April 2014 - Present
Yamin Consulting May 2013 - April 2014
CornerStone Telephone Company May 2003 - May 2013
Telcordia Technologies July 2002 - May 2003
FairPoint Communications September 1999 - November 2001
Telcordia Technologies March 1998 - September 1999
AT&T 1996 - 1998
International Association for Product Development 1995 - 1996
University of Pennsylvania March 1988 - July 1994
Frontier Communications 1987 - 1988
Skills
Operations Management, Channel Partners, Market Entry, Telecommunications, Cloud Computing, Solution Selling, VoIP, New Business Development, Strategic Planning, Product Management, Sales Management, SaaS, Account Management, Team Building, Direct Sales, Project Management, Start-ups, Marketing Automation, Content Development, Selling, Business Development, Strategic Partnerships, Cross-functional Team..., Sales Process, Strategy, Sales Operations, B2B, Sales
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1994 — 1996
Master of Business Administration, Marketing - new product development
State University of New York College of Environmental Sciences and Forestry 1984 — 1987
Bachelor of Science (BSc), Environmental Studies and Urban Planning
Hudson Valley Community College
Frontier Communications May 2013 - Present
Frontier Communications January 2011 - May 2013
Frontier Communications July 2010 - January 2011
Verizon March 2010 - July 2010
Verizon September 2007 - March 2010
Verizon July 2004 - September 2007
Skills
Telecommunications, Wireless, Ethernet, VoIP, IP, Network Design, Networking, T1, Network Engineering, DSL, Fiber Optics, Managed Services, Broadband, Metro Ethernet, Vendor Management, Network Architecture
Education
Indiana Institute of Technology
Bachelor of Business Administration (BBA), Business Administration and Management, General
Indiana Institute of Technology
Bachelor of Business Administration (BBA), Human Resources Management and Services
Infosys November 2012 - February 2013
Our Sunday Visitor June 2011 - April 2012
Frontier Communications April 2010 - March 2011
SuperMedia LLC October 2009 - March 2010
Verizon September 2007 - March 2009
Verizon May 2004 - September 2007
Verizon March 2002 - May 2004
Verizon October 1998 - March 2002
Skills
Labor Relations, Call Center, PeopleSoft, ADP, Halogen, Red Carpet, Background Investigation, Immigration, Verification of..., Health and Wellness, FMLA, Attention To Detail, Community Outreach, Sales, Salesforce.com, Inside Sales, Sales Management, Union Contracts, Union Environment, Safety Management, Training & Development, New Hire Orientation, I9 Administration, HRIS, Payroll, New Hire Orientations, Background Checks, Applicant Tracking..., Grievances, Succession Planning, Call Centers, Training, Recruiting, Leadership, Union, Employee Training, ADP Payroll, Immigration Law, Safety Management..., Human Resources, Benefits Administration, Employee Relations, HR Policies, Hiring, Management, Deferred Compensation, Performance Management, Talent Acquisition
Education
Indiana Institute of Technology 2002 — 2006
Bachelor's, HR
Vincennes University 1996 — 1997
Associate's, Business Management
Columbus North High School
Frontier Communications January 2013 - Present
Frontier Communications July 1997 - January 2013
St. Joseph Medical Center October 1994 - May 1997
Education
Indiana Institute of Technology 1991 — 1997
Bachelor of Science, Computer Science
Finger Lakes Technologies Group September 2014 - Present
Frontier Communications May 2009 - July 2014
Rocket Broadband September 2005 - March 2009
Choice One Communications 1998 - 2005
ACC Long Distance / ACC National Telecom 1997 - 1998
Frontier Communications 1989 - 1997
Skills
Leadership, Oral & Written..., Strategy Execution, Driving Growth, Generating Revenue, Sales & Marketing..., Business Strategy, Management, Building Relationships, Business Development, Entrepreneurship, Start-ups, Salesforce.com, Organizational..., Mergers & Acquisitions, Strategic Communications, Marketing Communications, Sales Execution, Investor Relations, Competitive Analysis, Growth Strategies
Education
Simon School of Business Administration at Univ of Rochester 1987 — 1989
MBA, Marketing and Finance
Hobart and William Smith Colleges 1984 — 1987
Bachelor of Arts (BA), Economics
Frontier Communications 2011 - February 2015
AT&T August 2007 - February 2009
AT&T August 2007 - February 2009
AT&T March 2004 - August 2007
SBC-BCS Winback March 2004 - August 2007
SBC June 2002 - March 2004
SBC Midwest June 2002 - March 2004
Ameritech January 1997 - November 2000
Ameritech January 1995 - November 1996
Skills
Customer Service..., Order Fulfillment, Customer Satisfaction, Team Building, Performance Management, Sales, Training, Telecommunications, Call Center, Service Delivery, Sla, Managed Services, Customer Service, Vendor Management, Wireless, Account Management, Sales Operations, T1, Data Center, Coaching, Call Centers, Leadership, Customer Experience, Management, Process Improvement, Project Management, Customer Retention, Time Management, Human Resources, Cross-functional Team..., Networking, Troubleshooting, Team Leadership, Public Speaking, Event Planning, Microsoft Office, Leadership Development, Strategic Planning, Program Management, PowerPoint, Microsoft Excel
Education
Indiana Institute of Technology 2010 — 2015
Bachelor's Degree
Saginaw Valley State University 1992 — 1994
Great Lakes Junior College
Inc. - Saginaw Valley State University
SHI International Corp. July 2012 - Present
Verizon December 2011 - June 2012
Complete Production Services, Inc. August 2011 - December 2011
Verizon February 2011 - August 2011
Lowe's Home Improvement February 2010 - February 2011
Frontier Communications May 2010 - August 2010
Verizon December 2008 - July 2009
Verizon May 1998 - December 2008
GTE January 1997 - January 1998
GTE January 1994 - January 1997
Skills
Desktop Management, Desktop Support, Project Management, Change Management, Help Desk Support, Technical Support, Leadership, Release Management, Customer Service, Program Management, Troubleshooting, Systems Management, Vendor Management, Training, Testing, Software Documentation, IT Service Management, Process Improvement, Business Analysis, VoIP, Budgets, Management, System Administration, IT Operations, Team Leadership, IT Management, Call Center, Requirements Analysis, ITIL, Windows 7, Telecommunications, Disaster Recovery, Cross-functional Team..., Account Management, Integration, Customer Satisfaction, System Deployment, Call Centers, Cloud Computing, Windows, XP, Product Management, Strategy, Security, Project Planning, PMP, Analysis, Managed Services, Data Center, Networking
Education
Illinois State University 1982 — 1982
none, management
Indiana Wesleyan University
Pursuing BS
Streator High School
Frontier Communications July 2013 - Present
Netsmart Technologies November 2012 - July 2013
Perficient April 2012 - November 2012
Perficient Inc May 2007 - April 2012
ExcelaCom November 2006 - April 2007
Tata Consultancy Services January 2001 - November 2006
Skills
Healthcare, Insurance, Manufacturing, SOA, Websphere, DataPower, WebSphere Process Server, WebSphere ESB, WTX, WebSphere MQ, WebSphere Application..., EAI, Java Enterprise Edition, Integration, Business Process..., webMethods, Oracle Service Bus, Oracle Fusion Middleware, Agile Methodologies, Solution Architecture, SDLC, Web Services, Enterprise Architecture
Education
Indian Institute of Technology, Delhi 1999 — 2000
M Tech, Applied Mechanics
Pandit Ravishankar Shukla University 1995 — 1999
B.E, Mechanical Engg
Kendriya Vidyalaya
Frontier Communications August 2015 - Present
Sutherland Global Services September 2013 - August 2015
Adri Creative Studio April 2010 - September 2013
Adecco Group January 2012 - March 2012
Verizon Wireless January 2009 - October 2011
Skills
Customer Satisfaction, Training, B2B, Social Networking, Marketing Strategy, Market Research, Marketing Communications, Social Media Marketing, Email Marketing, Cross-functional Team..., Product Development, Marketing Research, Microsoft Office, Flash Animation, After Effects, Demand Generation, Brand Management, Marketing Management, Direct Sales, Digital Marketing, Business Development, Sales Process, Account Management, Web Content Creation, Integrated Marketing, Pricing, Online Advertising, Content Management, Web Content Management, Website Development, Web Development, Web Analytics, SEO, Search Engine Ranking, Social Media, PPC, Team Leadership, Blogging, Web Marketing, Public Relations, WordPress, Fundraising, CRM, Online Marketing, Copywriting, Management, Leadership, Team Management, Vendor Management
Education
Hofstra University 2003 — 2006
B.B.A., Marketing
Pittsford Mendon
Pittsford Mendon
Rochester Institute of Technology
Madison Communications Company November 2013 - Present
Frontier Communications July 2010 - Present
Verizon 2004 - 2010
Verizon 1999 - 2004
Skills
T1, Switches, DS3, Call Centers, Troubleshooting, Optical Fiber, Cabling, Frame Relay, LAN-WAN, Ethernet, Metro Ethernet, VoIP, Managed Services, Computer Network..., Telephony, Fiber Optics, DSL, Linux Server, Internet, VLAN, Network Architecture, Network Engineering, Project Management, Marketing Strategy, Management, Product Marketing, Windows, Ubuntu, Customer Service, Networking, Network Design, Network Administration, Wireless Networking, Team Leadership, Team Building, DWDM, CDMA, 3G, LTE, Operations Management, Vendor Management, Fiber Optic Networks, Fiber Optic Technology, Transportation, Employee Training, Public Relations, MPLS, Broadband, IP
Education
Lincoln Trail College 1997 — 1999
Associate in Applied Science in Telecommunications Technology, Telecommunications Technology/Technician, 3.43
Illinois State University
Bachelor's degree in progress, Telecommunications Management
University of Phoenix
Business Administration and Management, General
AT&T October 2012 - Present
Frontier Communications April 2010 - September 2012
Skills
Call Centers, Telecommunications, VoIP, Wireless, Telephony, Managed Services, MPLS, T1, IP, Unified Communications, Vendor Management, Customer Experience, Customer Retention, Ethernet
Education
Indiana Institute of Technology 2010 — 2012
Bachelor of Applied Science (BASc), Human Services, General
Ivy Tech Community College-Northeast 2007 — 2009
Associate of Science (AS), Human Resources Management and Services
TriNet November 2011 - Present
Ford Motor Company July 2011 - November 2011
Verizon November 2010 - March 2011
Frontier Communications July 2010 - November 2010
Verizon 2008 - 2010
BIPT Inc July 2007 - January 2008
State Farm Insurance January 2007 - July 2007
State Farm Insurance January 1998 - July 2007
Skills
SQL Server, DB2/SQL, Requirements Gathering, Functional..., Data Analysis, Databases, Database Administration, Data Warehousing, Database Management, Shell Scripting, Business Intelligence, System Testing, User Acceptance Testing, Stored Procedures, Database Admin, Linux, Microsoft SQL Server, SQL, Data Modeling, Unix, Oracle, Solaris, Disaster Recovery, Software Development, Software Documentation, Data Migration, Database Design, AIX, Enterprise Architecture, Data Center
Education
Illinois State University 1996 — 1998
Bachelor of Science, Applied Computer Science
Southern Illinois University 1985 — 1989
Bachelor of Science, Journalism
Do it Best Corp. January 2015 - Present
Fort Wayne Newspapers October 2012 - January 2015
Frontier Communications July 2010 - September 2012
Frontier Communications October 2011 - March 2012
Verizon July 2008 - July 2010
Verizon April 2007 - July 2008
Verizon March 2005 - April 2007
Verizon May 2003 - April 2007
GTE October 1997 - May 2003
GTE October 1994 - October 1997
Skills
Customer Acquisition, Customer Retention, Customer Engagement, Marketing Strategy, Marketing Communications, Social Media Marketing, Direct Marketing, Marketing Management, Financial Modeling, Financial Reporting, Financial Analysis, Team Leadership, Team Building, Organizational..., Public Relations, Customer Service, Strategic Planning, Strategic Communications, Executive Reporting, C Level Management, Staffing Plans, Training Delivery, Personal Development, Project Planning, Project Management, MS Project, MS Excel Pivot Tables, Microsoft Excel, Marketing Research, Employee Relations, Media Relations, Sales Compensation, Labor Relations, Department Budgeting, Budget Monitoring, Budget Setting, Product Marketing, Event Management, Event Planning, Sponsorship Programs, Retail Marketing, Product Management, Leadership, Marketing
Education
Indiana Institute of Technology 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership, GPA 3.97
Indiana University-Purdue University at Fort Wayne 1987 — 1988
Associate of Science (A.S.), Soil Science and Agronomy, General
Frontier Communications May 2015 - Present
General Dynamics Wireless services April 2014 - October 2014
Overland contracting September 2013 - February 2014
Overland Contacting April 2012 - September 2013
RJE Telecom March 2011 - September 2011
Qwest/Centurylink April 2001 - July 2010
Skills
Project Management, Telecommunications, Program Management, Management, Project Planning, Optical Fiber, Construction Management, Construction, Vendor Management, Process Improvement, SDLC, Team Leadership
Education
Hennepin Technical College
Frontier Communications July 2013 - Present
Frontier Communications 2012 - 2015
Frontier Communications 2012 - 2015
IBM September 2011 - June 2013
IBM May 2011 - August 2011
Texas A&M University System January 2009 - August 2011
SCGlobal Tubular Solutions (SCGTS) May 2010 - August 2010
Idaho State University August 2006 - December 2008
Idaho State University August 2006 - December 2008
Dewberry, Inc May 2007 - July 2007
Skills
MySQL, C++, J2EE, Java, JavaScript, XML, SQL, Software Development, Linux, Visual Basic, Eclipse, Programming, jQuery, Python, Web Services, Tomcat, Web Applications, Oracle, IBM Sterling..., IBM Sterling Framework..., VB.NET, ASP.NET, SQL Server, .NET, C, AJAX, HTML, CSS, Web Development, Windows, JSP, Unix, Apache, Agile, PL/SQL, Visual Studio, Subversion, Databases, Database Design, Architecture, Software Design, Requirements Analysis, Crystal Reports, Application Development, Servlets, Struts, OOP, SOAP, Oracle PL/SQL..., DB2
Education
Texas A&M University 2009 — 2012
MSCS, Computer Science
Idaho State University 2006 — 2008
Masters, Geographic Information Science
British Computer Society 2001 — 2004
Specialized, software development and engineering
University of Moratuwa 2000 — 2004
Bachelors, Environmental Engineering
Tips for Real Estate Photography October 2013 - Present
Unique Exposure Photography July 2010 - Present
Krelgo Design & Development March 2007 - Present
Frontier Communications June 2005 - September 2012
Skills
Photoshop, Photography, Real Estate Photography, Architectural..., Virtual Tours, HD Video, PHP, HTML, CSS, JavaScript, MySQL, Wordpress, HD Video Walk-Throughs, Real Estate, Advertising, Video, WordPress, Social Media, Sales, Project Management
Education
Indiana Institute of Technology 2001 — 2004
Bachelor's Degree, Computer Science
Frontier Communications May 2013 - Present
TDS Metrocom July 2012 - March 2013
Splice March 2011 - October 2011
Cavalier Telephone 2009 - March 2011
Qwest Communications December 2008 - May 2009
Bullseye 2005 - 2008
Sprint Nextel May 2003 - 2005
McLeodUSA 2000 - 2003
Skills
Managed Services, Co-location, MPLS, Solution Selling, Telecommunications, Ethernet, Data Center, VoIP, Networking, SIP Trunking, Salesforce.com, Wireless, WAN, Switches, Sales Process, Direct Sales, IP, Cloud Computing, Unified Communications, Call Centers, T1, Selling, Sales Operations, SIP, DSL, Network Design, Telephony, PRI, B2B, Optical Fiber, Sales
Education
Western Michigan University - Haworth College of Business 1986 — 1988
Business Admin
Hope College 1985 — 1986
Business Admin
Indiana Department of Workforce Development Student ServicesNational College of Business & TechnologyFebruary 2013 - Present
American National University and National College July 2012 - December 2012
National College of Business & Technology January 2012 - June 2012
Frontier Communications January 2011 - August 2011
Indiana Tech July 2008 - January 2011
Laboratory Accreditation Bureau (L-A-B), a division of A-S-B April 2004 - June 2007
Skills
Administration, Software Documentation, PeopleSoft, Troubleshooting, Visio, Analysis, Staff Development, System Administration, Higher Education, Time Management, HTML, Adult Education, Admissions, Student Affairs, Student Financial Aid, Leadership Development, Academic Advising, Enrollment Management, Training, Resume Writing, Career Counseling, Retaining Customers, Customer Service, Public Speaking, Leadership, Microsoft Office, Community Outreach, Teaching, Event Planning
Education
Indiana University Purdue University Fort Wayne 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Indiana Institute of Technology 2008 — 2010
Associate, Business Administration
Vibes April 2014 - Present
Vibes January 2013 - March 2014
Vibes September 2012 - December 2012
Nordstrom September 2007 - August 2012
Frontier Communications September 2011 - May 2012
Skills
Marketing, Microsoft Office, Mobile Analytics, Retail
Education
Illinois State University 2008 — 2012
Bachelor of Science, Marketing, Magna Cum Laude
Therma-Tru June 2015 - Present
DICK'S Sporting Goods February 2015 - May 2015
Frontier Communications May 2014 - August 2014
Monnette's Market May 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Teamwork, Customer Service, Event Planning, Team Building, Human Resources, Social Networking, Team Leadership
Education
Indiana Institute of Technology 2011 — 2015
Bachelor of Science (B.S.), Business Administration - Human Resources
Indiana Institute of Technology 2011 — 2015
Bachelor of Science (B.S.), Business Administration Human Resources
Senior Services Plus August 2014 - Present
Mary Kay October 2013 - Present
Frontier Communications March 2013 - April 2013
Hospice of Southern Illinois December 2012 - January 2013
Noresco September 2012 - December 2012
Mellevile Dairy Gas Station June 2012 - August 2012
McKendree University August 2010 - May 2012
Amarillo Tex's Steakhouse August 2008 - May 2011
Skills
Leadership, Communication, Organized Multi-tasker, People Skills, People-oriented, Microsoft Word, PowerPoint, Time Management, Sales, Microsoft Excel
Education
Illinois State University 2012 — 2014
Bachelor of Arts (BA), Organizational Communication and Leadership
McKendree University 2010 — 2012
Organizational Communication, General
Lorenzo De'Medici Italian International Institute
Liberal Arts and Sciences/Liberal Studies
Anji Technologies August 2007 - Present
Frontier Communications July 2009 - July 2010
AT&T Mobility March 2009 - August 2009
Citizen Communications 2007 - 2008
Cingular 2005 - 2007
Cognizant Technology Solutions 2005 - 2006
Business Edge Solutions January 2000 - 2005
Citizens communications 2003 - 2004
TXU Communications 2000 - 2003
AT&T 1999 - 2000
Skills
Integration, Requirements Analysis, Data Warehousing, Business Intelligence, Business Analysis, Unix, ETL, SQL, Data Modeling, Visio, SDLC, Project Management, Program Management, Testing, Agile Methodologies, Telecommunications, Java, Teradata, Cloud Computing, Informatica, Data Migration, Data Integration, Data Architecture, Business Process..., Strategy, IT Strategy
Education
Indian Institute of Technology, Madras 1994 — 1996
Master of Technology (M.Tech.), Metal Joining
Malaviya National Insitute of Technology Jaipur 1989 — 1993
B.E., Metallurgical Engineering
Frontier Communications July 2015 - Present
Frontier Communications July 2014 - July 2015
T6 Broadband/Essex Telcom November 2013 - July 2014
Frontier Communications March 2010 - November 2013
Frontier Communications August 1998 - March 2010
Henkels & McCoy March 1997 - August 1998
Education
Highland Community College 1995 — 1997
Associates, Information Systems
Stockton High School 1991 — 1995
High School Diploma, Computer and Information Sciences and Support Services
Sprint May 2015 - Present
Atlanta Hawks September 2014 - April 2015
Pacers Sports & Entertainment January 2014 - August 2014
Verizon Wireless July 2013 - December 2013
T-Mobile January 2012 - July 2013
Frontier Communications June 2010 - January 2012
Indiana Tech August 2008 - July 2011
Skills
Leadership, Sales, Customer Service, Public Speaking, Marketing, Recruiting, Sports Management, Time Management, Google Apps, Google Docs, Coaching, Sports, Team Building, Microsoft Office, Team Leadership, PowerPoint, Management, Microsoft Excel, Retail, Strategic Planning, Teamwork, Leadership Development, Inventory Management, Fundraising, Microsoft Word, Athletics, Basketball, College Basketball, Training, Social Networking, Telecommunications
Education
Indiana Institute of Technology 2008 — 2010
Masters, Management, 3.7 gpa
Indiana Institute of Technology 2004 — 2008
BS, Sports Management
Sports Management Worldwide 2010 — 2011
Athlete Management Certificate, Athlete Management Certification
National Conference on Citizenship (NCoC) May 2014 - Present
Action Research Center at Illinois Wesleyan University May 2013 - Present
West Bloomington Revitalization Projects January 2012 - May 2013
State Farm Insurance May 2012 - August 2012
Frontier Communications November 2010 - February 2012
American Marketing Association 2012 - January 2012
Action Research Center January 2011 - January 2012
West Bloomington Revitalization Project 2011 - 2012
Cam's Mowing and Maintenance June 2006 - August 2011
Ralph Brown Construction May 2009 - August 2010
Skills
Nonprofits, Public Speaking, Fundraising, Social Media, Social Media Marketing, Marketing Strategy, Community Outreach, Non-profits, Spanish, Team Leadership, Business Development, Grant Writing, Marketing, Program Management, Event Planning, Strategic Planning, PowerPoint, Leadership, Facebook, Adaptation, Hard Worker, Business Intelligence, Non-profit..., Social Networking, Volunteer Management, Media Relations, Editing, Construction, Direct Marketing, Athletes, Blogging, Salesforce.com..., Sales
Education
Illinois Wesleyan University 2009 — 2013
Business Administration-Marketing and Sociology Double Major
Flanagan-Cornell High School 2006 — 2009
Frontier Communications June 2014 - Present
Wells Fargo November 2013 - May 2014
Skills
Matlab, Programming, C++, Labview, PowerPoint, Pspice, Microsoft Word, Simulink, Simulations, Microsoft Office, Research, Algorithms, AutoCAD, LaTeX, Microsoft Excel, Java, JavaScript, Oracle PL/SQL..., Unix, HTML, CSS, Anthill, Tortoise SVN, Struts, Spring, Hibernate, Microsoft SQL Server, Log4j, XML
Education
Idaho State University 2009 — 2013
Frontier Communications May 2010 - Present
InfoCision Management Corporation August 2009 - February 2010
Amazon March 2005 - March 2009
GC Services August 2002 - March 2005
Comcast Cable December 1999 - January 2002
Skills
Call Centers, Management, Telecommunications, Customer Service, Customer Retention, Customer Satisfaction, Microsoft Office, Wireless, Mobile Devices, DSL, Troubleshooting, Ethernet, Networking, Vendor Management, Telephony, Unified Communications, Managed Services, Solution Selling, Broadband, T1, VoIP, Project Management, MPLS, Microsoft Dynamics
Education
Howard Community College 1995 — 1996
Associate's degree, Computer Science
Frontier Communications February 2014 - Present
Frontier Communications April 2010 - February 2014
Frontier Communications December 2004 - April 2010
Skills
Telecommunications, Call Centers, Team Leadership, Customer Service, Customer Experience, Troubleshooting, Managed Services, IP, VoIP
Education
Indiana Institute of Technology 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
DeVry University
Project Management
America's Best Contacts & Eyeglasses January 2013 - Present
Frontier Communications 2012 - 2012
SCAN, Inc September 2008 - October 2011
Skills
Microsoft Office, 10 Key, Bookkeeping, Microsoft Excel, Inventory Management, PowerPoint, Access, Account Reconciliation, Process Scheduler, Accounting, Customer Satisfaction, Social Networking, Event Planning, Invoicing, Spreadsheets, Human Resources, Telephone Skills, Office Administration, Sales
Education
Ivy Tech Community College 2011 — 2013
Working on Associates Degree, Acounting
Indiana Institute of Technology 2000 — 2001
Undergraduate Studies, Business
Frontier Communications June 2010 - Present
Verizon February 1996 - June 2010
Skills
Non-crm/DPI, INet Portal, Viryanet, ESP Web, CCST, Avaya, QM Software, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, DocuSign, sift, Act tool, PATS, Coaches Aid, Team Leadership, Performance Management, Account Management, Team Building, Vendor Management, Salesforce.com, Management, Customer Service, Customer Satisfaction, Direct Sales
Education
Indiana Institute of Technology 1987 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Indiana Institute of Technology 1987 — 1992
Associate's degree, Computer and Information Sciences and Support Services
Frontier Communications June 2012 - Present
Education
conway high schoo 2001 — 2005
Horry-Georgetown Technical College
Capital One May 2015 - Present
Frontier Communications May 2013 - April 2015
JPMorgan Chase June 2012 - May 2013
PepsiCo January 2007 - May 2012
iGATE Global Solutions October 2006 - December 2006
Accenture Services Pvt. Ltd. December 2005 - September 2006
Tata Consultancy Services March 2002 - November 2005
Skills
Business Intelligence, Teradata, Informatica, PL/SQL, Business Objects, Analytics, SDLC, Solution Architecture, Data Modeling, Business Analytics, Microstrategy, Unix Shell Scripting, Abinitio, Database Design, SAS, Forecasting, Revenue Management, TIBCO Rendezvous, SQL Tuning, Regulatory Metrics, Cognos BI, R, Spotfire, Informatica CDC, Scala, Apache Spark, Hive, Apache Kafka, Oracle
Education
Southern Methodist University - Cox School of Business 2010 — 2012
MBA, Primary: Finance, Secondary: Business Analytics, 3.85
Indian Institute of Technology, Madras 2000 — 2002
MTech, Structural Engineering
Frontier Communications May 2015 - Present
Frontier Communications June 2012 - May 2015
Zoom Info System January 2011 - June 2012
Skills
Technical Support, Help Desk Support, Computer Hardware, Troubleshooting, Computer Repair, Servers, Data Center, Microsoft Office, LAN-WAN, Unix, Hardware, IT Hardware Support, IT Operations, Operating Systems, Windows Server, Project Management, Heat Ticket System, BMC Patrol, Management, Desktop Computers, Network Engineering
Education
Indiana Institute of Technology 2015 — 2018
Bachelor’s Degree, Information Systems
Ivy Tech Community College-Northeast 2005 — 2010
Computer Information Systems, Programming, Web Development
Ivy Tech Community College-Northeast 2005 — 2010
Computer Infomation Technology, IT, Networking
SGS Tool Company June 2014 - Present
SGS Tool Company June 2012 - Present
MCPc March 2010 - June 2012
Local Insight Media June 2000 - February 2010
Windstream Communications 2006 - 2007
Citizens Communications 1994 - 2000
Frontier Communications 1994 - 2000
Skills
Sales, Sales Management, Management, Leadership, Project Management, Marketing Strategy, Team Building, Process Improvement, Strategic Planning, Team Leadership, Budgets, Customer Service, Recruiting, Sales Operations, Account Management, New Business Development, Salesforce.com, Time Management, Cross-functional Team..., CRM, Operations Management, Training, Negotiation, Forecasting
Education
Hiram College 2006 — 2009
BS, Business Management
Parkview Health July 2015 - Present
Frontier Communications July 2013 - July 2015
Frontier Communications January 2012 - July 2013
Verizon January 2008 - July 2012
Skills
Telecommunications, Foreign Languages, Marketing Communications, Customer Service, Customer Relations, Management, Sales, Project Management, PowerPoint, Microsoft Office, Public Speaking, Customer Satisfaction, Direct Sales, Account Management, Sales Management, Team Building, Team Leadership, Salesforce.com
Education
Indiana Institute of Technology
Bachelor's degree, Business Administration and Management, General
Indiana Institute of Technology
Master's degree, Business admin/Marketing
Level 3 Communications June 2011 - Present
Financial Services of America November 2010 - April 2011
First Data Corporation June 2009 - June 2010
Cauley Chevrolet July 2004 - June 2009
T-Mobile December 2002 - July 2004
Telephone Support Systems April 2002 - November 2002
Frontier Communications September 1993 - August 2001
Skills
Telecommunications, Network Operations, Network Engineering, MPLS, VoIP, Computer Network...
Education
ITT Technical Institute-Troy 2001 — 2003
Computer Science
Henry Ford Community College 1994 — 1995
Business Administration
Oakland Community College 1991 — 1993
Business Administration
Novi High School 1986 — 1990
Diploma, College Prep
Frontier Communications May 2014 - Present
Atos Origin April 2010 - March 2014
Verizon Communications November 2005 - November 2008
Skills
Windows 7, Customer Service, Networking, Windows Server, Troubleshooting, Active Directory, System Administration, XP, Technical Support, Computer Hardware, Software Installation, Group Policy, Security, DNS, Servers, VMware
Education
Ivy Tech Community College-Northeast 2010 — 2012
Associate's Degree, Associate of Applied Science
Ivy Tech Community College 1998 — 2002
Associates of Applied Science, Computers/Electronics
Indiana Institute of Technology
Quad A for Kids 2009 - Present
REO Consulting Group, LLC January 2001 - Present
Velocita Wireless October 2004 - March 2006
OnTera Broadband June 2000 - January 2001
Davel Communications June 1999 - June 2000
Intermedia Communications February 1996 - June 1999
Frontier Communications 1986 - 1995
Skills
Strategy, Start-ups, Product Marketing, Strategic Planning, Business Planning, Wireless, Project Management, New Business Development, Sales Operations, Executive Management, Team Building, Due Diligence, Management, Business Strategy, Marketing
Education
University of Rochester - Simon Business School 1977 — 1979
MBA
Hiram College 1973 — 1977
BA
Agile Continua Global Inc. September 2013 - Present
Nokia December 2010 - November 2014
BCBS IL August 2010 - November 2010
Frontier Communications September 2009 - July 2010
OfficeMax 2006 - 2009
Wachovia Securities, LLC January 2005 - April 2006
ACNielsen August 2005 - December 2005
Skills
Waterfall, SDLC, Program Management, Business Intelligence, Agile Methodologies, Scrum, Agile Project Management, Integration, PMO, Business Analysis, Cross-functional Team..., Quality Assurance, Software Project..., Testing, SharePoint, Software Development, Coaching, Presentations, Management, Project Management
Education
University of Illinois at Urbana-Champaign - College of Business 2013 — 2015
Executive MBA, Executive MBA
Institute of Technology, BHU 1988 — 1992
Bachelor of Technology (B.Tech.)
Denobili School 1986 — 1988
High School, Physics, Chemistry, Biology, Maths, A
Interfaith Food Pantry 2009 - Present
Frontier Communications 2010 - 2012
Country Road Communications 1999 - 2008
AT&T 1995 - 1998
AT&T 1978 - 1995
Skills
Financial Modeling, Forecasting, Finance, Leadership, Start-ups, Financial Analysis, Strategic Planning, Mergers, Income Statement, Accounting, Telecommunications, Acquisition Integration, Team Building, Business Development, Business Planning, Analysis, Process Improvement, Budgets, Executive Management, Auditing, Management, Mergers & Acquisitions, Business Strategy, Financial Reporting, Due Diligence, Strategic Financial..., Strategy, Competitive Analysis, Risk Management, Financial Accounting, Managerial Finance, Corporate Finance, Management Consulting, Business Analysis, Change Management, Sarbanes-Oxley Act, Internal Controls, P&L, Financial Planning
Education
Rutgers, The State University of New Jersey-New Brunswick
MS, Statistics
Hollins University
BA, Statistics
Frontier Communications October 2014 - Present
AT & T April 2008 - October 2014
SBC 2000 - 2002
Aetna 1990 - 1991
Skills
Competitive Analysis, Telecommunications, Vendor Management, Marketing, Operations Management, Mobile Devices, Cross-functional Team..., Account Management, Project Management, Unified Communications, Sales, Call Center, Integration, Leadership, Strategic Planning, Wireless, Security, Negotiation, Business Analysis, VoIP, Team Building, Management, Contract Negotiation, Program Management, Troubleshooting, PMP, Strategic Partnerships, Product Development, Process Improvement, Product Marketing, Customer Satisfaction, Team Leadership, Cloud Computing, Sales Management, Solution Selling, Customer Experience, Project Planning, Call Centers, Training, Product Management, Direct Sales, Customer Retention, Sales Operations, Strategy
Education
University of New Haven 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Howard University 1981 — 1983
business
Frontier Communications 2010 - Present
Frontier Communications 2009 - 2010
Verizon 1991 - 2009
LAI Communications 2007 - 2008
Skills
Customer Service, Telecommunications..., Billing Process, Administrative..., Executive Office..., Retail Sales Experience, Marketing Communications, Community Organizations, Internal Communications, Project Coordination, Event Planning, Corporate Events
Education
Indiana Institute of Technology 2005 — 2008
Master of Business Administration (MBA), Marketing
Indiana Institute of Technology 2001 — 2005
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
MetLife February 2014 - Present
All Wood Furniture Inc. November 2012 - Present
Jabil April 2012 - January 2013
Frontier Communications August 2011 - March 2012
Technisource February 2011 - August 2011
Verizon June 2008 - January 2011
Verizon Communications February 1996 - July 2007
All Wood Furniture Inc January 1984 - January 1996
Skills
Vendor Management, Telecommunications, SDLC, Cloud Computing, Business Process..., Project Management, Data Center, VoIP, Program Management, Release Management, Business Intelligence, CRM, Management, Disaster Recovery, Strategy, Configuration Management, Virtualization, Security, Wireless, Requirements Gathering, E-commerce, SOA, Scrum, Call Center, Waterfall, Agile Project Management, Business Strategy, Business Case, Call Centers, Network Security, Human Resources, Technical Project..., Process Engineering, Telecom BSS, Fraud Detection, New Business Development, Change Management, SaaS, International Logistics, Procurement, E-procurement, Global Application..., MDM, Predictive Analytics
Education
Southern Methodist University - Cox School of Business 1998 — 2000
Executive MBA, management
Hofstra University 1986 — 1989
Business, Finance, Marketing, Psychology
Charter Communications October 2014 - March 2015
Self-employed support engineer September 2013 - December 2013
Frontier Communications June 2010 - September 2013
At Home with Ira July 2008 - June 2010
Procom March 2007 - June 2008
Frontier Communications April 1996 - January 2005
Citizens Communications April 1996 - April 2001
Verizon 1980 - 1995
Sears Service Center 1975 - 1978
Skills
Business Analysis, Microsoft Office, Call Centers, Microsoft Excel, Access, Telecommunications, Customer Service, Leadership, Networking, Process Improvement, Software Documentation, Vendor Management, Training, Troubleshooting, Program Management, Integration, Team Leadership, Analysis, Business Process..., Project Management, Management, SDLC
Education
Independence University 2013 — 2015
Bachelor's degree, Accounting and Business/Management, 3.87
Independence University
Frontier Communications January 2011 - Present
Frontier Communications July 2010 - January 2011
Verizon December 2004 - 2009
Skills
Video, Engineering, Management, Integration, Networking, Program Management, Telecommunications, Troubleshooting, Network Design, Project Management, Fiber Optics, Vendor Management
Education
Indiana Institute of Technology 2006 — 2008
MSM, Master in management
Indiana Institute of Technology 2000 — 2004
CIS
Shawnee Communications March 2014 - Present
Frontier Communications April 2013 - March 2014
Frontier Communications January 2009 - April 2013
Verizon Public Communications January 1999 - January 2009
GTE North Supply January 1996 - January 1999
GTE January 1994 - January 1996
GTE April 1992 - January 1994
Skills
T1, Troubleshooting, VoIP, DSL, Telecommunications, Computer Network..., Routers, Fiber Optics, Switches, Broadband, Call Center, Optical Fiber, Frame Relay, Microsoft SQL Server, ASP, Telephony, Computer Hardware, Mail Server, FTP, SSH, DNS, IMAP, Apache, IIS, Remote Desktop, MySQL, Windows Server, Ethernet, WAN, Network Design, MPLS, Metro Ethernet, Call Centers, IP, Network Engineering, TCP/IP, LAN-WAN, Cisco Technologies, Wireless, DWDM, ATM networks, Transmission, Networking, Managed Services, Data Center, Network Security, Software Installation, Cisco Routers, Network Administration, Technical Support
Education
Heartland College 2001 — 2002
Computer Science, A
Illinois State University 1992 — 1993
Normal Community High School 1988 — 1991
Heartland Community College
Raymar Information Technology, Inc. 2012 - 2013
ALLDATA 2009 - 2012
KIEROFF TECHNOLOGIES 2007 - 2008
PENRIL COMMUNICATIONS 1999 - 2003
Frontier Communications 1998 - 1999
JPS NET 1997 - 1998
ManpowerGroup 1996 - 1997
AT&T 1995 - 1996
Hewlett-Packard 1983 - 1995
OMNIVAR CORPORATION 1992 - 1993
Skills
Sales, Sales Management, Salesforce.com, WebEx, Strategic Partnerships, Sales Presentations, Sales Operations
Education
Holy Names University
Business Administration
Frontier Communications June 2010 - Present
Verizon June 1999 - June 2010
Indiana State University July 1997 - June 1999
Clay Community Schools September 1996 - July 1997
Skills
Network Design, Telecommunications, Network Engineering, SONET, Cisco Technologies, VoIP, IP, WAN, Switches, Data Center, Ethernet, Routers, LAN-WAN, TCP/IP, Nortel, Tellabs 5500, ROADM, Adtran, MPLS, Information Technology, ATM networks, Optical Network Design
Education
Northview
Indiana State University 1995 — 1999
Bachelor of Science (B.S.), Computer Hardware Technology
Pace University 2001 — 2003
Associate of Science (A.S.), Telecommunications
Frontier Communications April 2012 - Present
Frontier Communications July 2011 - April 2012
Verizon February 2010 - April 2011
Verizon December 2004 - February 2010
Skills
Call Centers, Human Resources, Microsoft Excel, Customer Service, Project Management, Microsoft Office, Software Documentation, Training, Salesforce.com, Team Leadership, Time Management, Customer Satisfaction
Education
Indiana Institute of Technology 2006 — 2010
Master of Business Administration (MBA), Management and Human Resources
Indiana University-Purdue University Fort Wayne (IPFW) 2000 — 2004
Bachelor of Science (BS), Elementary Education and Teaching, K-6
Frontier Communications March 2010 - Present
City of Butler Indiana July 2009 - Present
Verizon 1995 - 2009
Butler Eat'n Haus Restaurant 2003 - 2005
Skills
Quality Assurance, Management, Process Improvement, Leadership, Training, Analysis, Business Process..., Team Leadership, Technical Support, Wireless
Education
Indiana Business College 1983 — 1986
Associate, Accounting, B
Taylor University 1976 — 1980
Associate, Fine Arts/General Studies, C
DeKalb High 1972 — 1976
General Studies, General Studies, 3.2/4.0
Augustana College July 2013 - Present
Augustana College April 2013 - July 2013
Black Hawk College February 2013 - July 2013
U.S. Bank November 2012 - March 2013
Frontier Communications November 2010 - November 2012
TEKsystems May 2010 - November 2010
Dick's Sporting Goods July 2007 - May 2010
Illinois State University - Cecilia J. Lauby Teacher Education Center July 2007 - May 2009
Ecology Action Center January 2007 - May 2007
Illinois State University University Housing Services December 2005 - May 2007
Skills
Press Releases, Event Management, Newsletters, Editing, Advertising, Microsoft Word, Microsoft Excel, Microsoft Publisher, Training, Outlook, Research, PowerPoint, Public Relations
Education
Illinois State University 2007 — 2009
M.A., Communication: Mediated Communication, Intercultural Communication, Int'l Public Relations
Illinois State University 2002 — 2007
B.A., English
Illinois State University 2002 — 2007
B.A., Theatre: Production and Design
Frontier Communications June 2015 - Present
University of Rochester Medical Center May 2014 - May 2015
Unisys October 2013 - April 2014
Unisys February 2012 - October 2013
Chevy Chase Bank / Capital One Bank August 2009 - February 2012
Skills
Help Desk Support, Technical Support, Call Centers, Software Documentation, Process Improvement, Banking, Retail Banking, Financial Services
Education
Chapelgate Christian Academy 1999 — 2003
High School
Howard Community College
Time Warner Cable July 2012 - Present
Frontier Communications December 2009 - July 2012
Verizon January 2007 - November 2009
Verizon January 2000 - January 2007
VERIZON COMMUNICATIONS January 1995 - January 2000
Skills
DSL, Broadband, Ethernet, Call Center, Routers, T1, SDH, Cisco Technologies, DWDM, TCP/IP, Networking, Computer Hardware, WAN, XP, Lotus Notes, Database Administration, Windows NT, Budgets, Workshop Facilitation, Microsoft Windows 98, Optical Fiber
Education
Stevens Institute of Technology 2008 — 2012
MS, Project Management
Rochester Institute of Technology 2000 — 2008
BS, Telecommunications
Hudson Valley Community College 1992 — 1994
Associate of Science, Criminal Justice
MorphoTrust USA November 2014 - Present
Frontier Communications July 2010 - May 2012
Verizon December 2007 - July 2010
Verizon May 1999 - December 2007
GTE - Data Services February 1998 - May 1999
ITTaerospace communications 1995 - 1998
Skills
Call Center, Telecommunications, Data Center, IT Hardware Support, System Monitoring, System Administration, Troubleshooting, Call Centers, Vendor Management, Process Improvement, Visio, Servers, Citrix, Switches, Cisco Technologies, Operating Systems, Hardware, Solaris, Unix, Software Documentation, Windows, Information Technology, Software Installation, Disaster Recovery, VPN
Education
Indiana Institute of Technology 1991 — 1995
Bachelor of Science (B.S.), Business, Management, Marketing
Frontier Communications February 2015 - Present
Frontier Communications April 2010 - February 2015
Heritage Food Service Equipment July 2008 - April 2010
Skills
Customer Service, Inventory Management, Call Center, Microsoft Office, Operations Management, Supervisory Skills, Outlook, Telecommunications, Team Building, Software Documentation, Troubleshooting, Call Centers, Customer Retention, Team Leadership, Process Improvement, System Administration, Process Scheduler, Customer Satisfaction, Account Management, Leadership, Customer Experience, Data Entry, Time Management, Training, Access, Management, Vendor Management, Sales Operations, Technical Support, Networking, Sales, Analysis, Salesforce.com, Telephony, DSL, Teamwork, Direct Sales, VoIP, Avaya Technologies
Education
Indiana Institute of Technology 2007 — 2009
MBA, Management
Wellness for Life Medical, LLC January 2015 - Present
Wellness for Life Medical, LLC December 2013 - Present
Frontier Communications May 2012 - December 2013
Crossroads Communications September 2011 - May 2012
Carosis Italian Restaurant April 2008 - May 2012
Indiana State University August 2007 - May 2011
Baesler's Market March 2005 - May 2008
Skills
Customer Service, Sales, Accounts Receivable, Microsoft Word, Microsoft Excel, Office Administration, Social Media Marketing, Marketing, Advertising, Public Relations, Community Outreach, Fundraising, Email Marketing, Marketing Communications, Social Networking, Management, Leadership, Networking, Newsletters, Facebook, Time Management, Event Management, Training, Public Speaking, Market Research, Marketing Strategy, Account Management
Education
Indiana State University 2008 — 2011
Bachelor's degree, Marketing, 3.5
Frontier Communications April 2013 - Present
Frontier Communications October 2012 - April 2013
Verizon January 1999 - July 2010
Skills
Telecommunications, Process Improvement, Team Leadership, Product Management, Program Management, Team Building, Data Analysis, Customer Service, Management, Training, Project Management, Change Management, Microsoft Office, Strategy, Account Management, Leadership, Budgets
Education
Indiana Institute of Technology 1993 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Frontier Communications May 2007 - Present
La-Z-Boy April 2005 - September 2007
Skills
Sales Process, Forecasting, Sales Operations, VoIP, B2B, New Business Development, Co-location, Customer Experience, Customer Service, Team Leadership, Pricing, Business Development, Outside Sales, Account Planning, Selling, Strategic Planning, Negotiation, Cold Calling, T1, Managed Services, Telephony, Ethernet, Networking, WAN, IP, Account Management, Microsoft Office, CRM, Retail, Customer Retention, Account Executives, CPE, DSL, Leadership, Management, Sales, Strategic Partnerships, Training, Unified Communications
Education
Indiana State University - Scott College of Business
B.S., Finance
Pike High
Fidelity National Information Services April 2013 - Present
DTCC October 2012 - April 2013
Frontier Communications July 2010 - April 2012
Verizon Data Services / GTE March 1998 - July 2010
Verizon Data Services / GTE October 1995 - March 1998
Verizon Data Services / GTE December 1990 - October 1995
Skills
MVS, CMIS, SAMS / Vantage, SRDF, RACF / ACF2, PKZIP / Secure ZIP, NETMASTER, CASPOOL, CA1, JES, TSO / ISPF, OMEGAMON, NDM, HSC, HMC, AS/400, SAR, OMVS, VTAM, SDSF / IOF, DFSMS, DFHSM, DFDSS, TMON, TDMF, ESP, CR Plus, SMC, SMP/E, ICSF, INFOMAN, IBM Utilities, JCL, SAS, FDRPAS, CA7, FDRERASE, OAM, REXX, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, PKZIP
Education
Huntington College 1986 — 1990
Bachelor's degree, Communication, General
Frontier Communications October 2011 - Present
Navistar Inc 2002 - 2007
Skills
Management Consulting, Change Management, Business Strategy, Business Transformation, Business Process..., Strategic Planning, Program Management, Business Analysis, Organizational Design, Project Management, Organizational..., Executive Coaching
Education
Indiana Institute of Technology 2005 — 2007
Master of Business Administration (MBA), Management and Human Resources
Indiana University Purdue University Fort Wayne 1994 — 1997
BS, Management
Mary's Rosary Designs March 2011 - Present
The E. W. Scripps Company/ Shopper-News July 2010 - September 2011
Frontier Communications October 1998 - January 2006
Skills
Copy Editing, Writing, Research, Customer Relations, Public Relations, Retail, Media Relations, Web Design, Creative Writing, Customer Service, Sales Management, Sales Support, Short Sales, Shipping, Trade Shows, Telecommunications, Team Building, Teaching, Team Management, Team Leadership
Education
Indiana State University 1989 — 1993
B.S., Journalism
GROWMARK, Inc. January 2013 - Present
Frontier Communications 2010 - December 2012
Illinois Agricultural Auditing Association August 2012 - October 2012
Verizon 2000 - 2010
Skills
T1, Telecommunications
Education
University of Illinois Springfield 2010 — 2012
Bachelor of Arts (BA), Accountancy
Heartland Community College
Associate of Arts (AA)
MorphoTrust USA November 2013 - Present
Unisys 2012 - Present
Frontier Communications April 2011 - November 2011
Indiana Tech August 2010 - April 2011
Kelly Services August 2009 - August 2010
National City Bank August 2007 - July 2009
Skills
Windows Server, Active Directory, Windows XP, Windows 7, Servers, Troubleshooting, Computer Hardware, VMware, Technical Support, Network Administration, Microsoft Exchange, Operating Systems, Disaster Recovery, Software Installation, Help Desk Support, System Administration, Hardware, DNS, Cisco Technologies, DHCP, VPN
Education
Indiana Institute of Technology 2002 — 2006
Bachelor of Business Administration (BBA), Management Information Systems, General
ITT Technical Institute-Fort Wayne 2000 — 2002
Associate of Applied Science, Computer Networking Systems
Frontier Communications 1982 - 2012
Education
Indiana Institute of Technology 1992 — 1996
Bachelor's degree, Business Administration and Management, General
TSRI-Neustar July 2013 - December 2014
Neustar, Inc. June 2013 - December 2014
Frontier Communications January 2010 - April 2013
FairPoint Communications October 2008 - November 2009
Verizon February 2003 - August 2008
Skills
Business Analysis, Program Management, Managed Services, Integration, Software Development, Telecommunications, SDLC, Requirements Analysis, Vendor Management, Security, Data Center, Telephony, Call Centers, Unix, Software Project..., Microsoft Office, Microsoft Excel, Customer Service, CRM, Training, SharePoint, Troubleshooting, Process Improvement, Visio, Software Documentation, T1, Management, Project Management, Quality Assurance, Testing, Requirements Gathering, Solution Architecture, PMP, DSL, VoIP, Business Process, Cloud Computing, Enterprise Architecture, Agile Methodologies, Business Requirements, IT Management, IT Strategy, SOA, Business Process..., IT Service Management, Databases, ITIL, Wireless, User Acceptance Testing, Enterprise Software
Education
Indiana Business College
Associate's degree, Accounting
North Shore-LIJ Health System March 2013 - Present
Frontier Communications 2010 - 2012
Skills
Certified Treasury..., Treasury Management, Banking, Finance
Education
Hofstra University
Bachelor of Business Administration (B.B.A.), Finance and Banking
Boston Scientific July 2013 - Present
Wabash National April 2012 - July 2013
Frontier Communications May 2010 - April 2012
Harley-Davidson Motor Company January 2008 - June 2009
Visteon Corporation October 2000 - January 2008
Northwestern University September 1997 - October 2000
Skills
DOT regulations, Continuous Improvement, Safety Management..., Behavior Based Safety, EHS, Operations Management, Lean Manufacturing, Ergonomics, Root Cause Analysis
Education
Indiana State University 1992 — 2006
Bachelor of Science (BS), Safety Management
FairPoint Communications January 2009 - Present
Verizon Agent January 1999 - December 2008
Frontier Communications May 1990 - December 1998
Skills
Telecommunications..., Telecommunications..., Public Speaking, Corporate Training, Telecommunications
Education
Southern New Hampshire University
MBA candidate, Business, Management, Marketing, and Related Support Services
St. John's University, New York
Bachelor of Science, Business/Corporate Communications, cum laude
Hofstra University
Mass Communication/Media Studies
Frontier Communications 2011 - Present
Verizon Communications May 2008 - May 2011
Verizon Communications June 1997 - May 2008
Skills
Onboarding, Labor Relations, Human Resources, HRIS, Employee Relations, Workforce Planning, Succession Planning, New Hire Orientations, FMLA, Deferred Compensation, Benefits Administration, Employee Handbooks, HR Policies, Grievances, ADP Payroll, Project Management, Training, Telecommunications
Education
Indiana Institute of Technology 1993 — 1997
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Woodlan High School 1987 — 1991
Frontier Communications July 2010 - Present
Verizon October 1998 - July 2010
Education
Indiana Institute of Technology
Bachelor's of Science, Electronics Engineering
Frontier Communications January 2011 - Present
Education
Indiana Institute of Technology 2000 — 2002
Middlesboro High School 1966 — 1970
Frontier Communications July 2008 - Present
Trolley Steak and Seafood May 2004 - Present
The Salad Club November 2009 - March 2013
Frontier Communications May 2005 - August 2008
Wells Fargo Bank, May 2004 - May 2005
American Express Tax and Business Services January 2003 - May 2003
Thomas Nelson Publishers June 2001 - August 2001
Education
Indiana Institute of Technology 2005 — 2006
Master of Business Administration (MBA)
Indiana Institute of Technology 2004 — 2004
Associate of Science (A.S.), Accounting, 4.0
Indiana Institute of Technology 2000 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.9
Frontier Communications June 1998 - Present
Skills
Telecommunications, IP, VoIP, Managed Services, Solution Selling
Education
Heartland Community College
Associate of Science (A.S.)
Tri-Valley High School