Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Frontier Communications May 2014 - Present
AMP Security February 2013 - May 2014
Skills
Access, Troubleshooting, Security, Wireless, Call Centers, Customer Service, Networking, Microsoft Office, Windows, Telecommunications, System Administration, Wireless Networking
Education
ITT Technical Institute-Murray 2011 — 2013
Associate's Degree, Software Development, 3.11
Norwex September 2015 - Present
Frontier Communications June 2015 - July 2015
Snelling March 2014 - June 2015
Gallery Bomb Contemporary Art Gallery January 2011 - February 2013
Skills
Fine Art, Art, Painting, Graphic Design, Photography, Illustration, Social Media, Drawing, Photoshop, Digital Photography, Social Media Marketing, Illustrator, Adobe Creative Suite, Marketing, Blogging, Microsoft Office, Customer Service, Event Management, Strategic Planning, Marketing Strategy, Online Marketing, Social Networking, Teaching, Facebook, Advertising, Team Building, Recruiting, InDesign, Customer Satisfaction, Creative Writing, Process Improvement, Budgets, Management
Education
Kaplan University 2010 — 2012
Bachelor's degree, Information Technology
Tarrant County College 2009 — 2010
Marketing
Lamar
Frontier Communications
Education
ITT Technical Institute-Lake Mary
Bachelor of Science (B.S.), Telecommunications Engineering Technology
ITT Technical Institute-Lake Mary
Associate of Science (A.S.), Electronics Engineering Technology
Verizon Business Enterprise Solutions March 2014 - Present
CONEXIS February 2013 - February 2014
Xerox September 2012 - August 2013
Frontier Communications January 2011 - September 2012
Contextusgroupsvc January 2009 - October 2010
BAE Systems Information Technology March 2007 - October 2008
Skills
Switches, Network Engineering, MPLS, Cisco Technologies, VoIP, Cisco Nexus, Network Design, WLAN, VRRP, PPP, Microwave, Security, IPv4, NOC, Software Installation, Network Security, Telecommunications, QoS, BGP, SNMP, Routers, OSPF, IP, EIGRP, Routing, Firewalls, VPN, TCP/IP, Juniper, Frame Relay, Data Center, Network Administration, Juniper Technologies
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master's degree, Management Information Systems, General and Security, A - DISTINCTION
FEDERAL UNIVERSITY, MINNA - NiGER 2001 — 2002
PGD, Computer Software Engineering, DISTINCTION
FEDERAL POLYTECNIC, BIDA 1997 — 2001
Bachelor's degree B.SC, Electrical and Electronics Engineering
FEDERAL POLYTECHNIC, OFFA. 1995 — 1997
NATIONAL ASSOCIATE DIPLOMAL, ELECTRICAL/ELECTRONICS ENGINEERING, DISTINCTION
CHRIST'S SCHOOL, ADO-EKITI. 1986 — 1992
SSCE, PURE SCIENCE, DISTINCTION
Frontier Communications July 2012 - Present
Verizon FiOS November 2006 - May 2011
Skills
Mac OS, Windows, Microsoft Office, Call Centers, Technical Support, Help Desk Support, Troubleshooting, VoIP, TCP/IP, Customer Service, Windows 7, Wireless Networking, Windows XP, Cisco Technologies, Routers, Switches, Network Administration
Education
ITT Technical Institute-Arlington 1994 — 1996
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
duncanville high school
Advanced Net Providers November 2009 - Present
Qwest Communications April 2007 - November 2009
Qwest Communications June 2002 - April 2007
IP Communications January 2001 - June 2002
Teligent December 1999 - October 2001
Sand Dollar Capital LLC 1999 - 2000
Frontier Communications January 1997 - January 1999
Sprint January 1986 - January 1997
Skills
Vendor Management, Telecom Expense..., Customer Service, Managed Services, Telecommunications, VoIP, MPLS, Unified Communications, Co-location, Solution Selling, Telephony, Data Center, Cloud Computing, IP, Wireless, Ethernet, Direct Sales, T1, Account Management, SIP Trunking, Sales Operations, WAN, Cross-functional Team..., Leadership, SIP, Avaya, Hosted Services, Networking, Call Centers, Contract Negotiation, Management, LAN-WAN, Sales Management, Frame Relay, Cisco Technologies, Broadband, Sales, Salesforce.com, Network Design, Business Development, Sales Process, Up-selling, Consultative Selling, Communication, Mobile Communications, Cold Calling, Selling Businesses, International Sales, Corporate Communications, Telecommunications...
Education
Certified Telecommunications Professional 2014 — 2014
Completed all requiremnets and certifed telecommunications Profess, Computer Systems Networking and Telecommunications
Centurylink/Savvis Cloud Computing on line training 2012 — 2012
CCA60102 Savvis Essentials Certification:, Savvis Symphony, Colocation & Cloud Computing, Recived certification on December 19th 2012
Kansas State University 1984 — 1986
BS, Journalism
Medico Industries,Inc. April 2013 - Present
Frontier Communications November 2011 - April 2013
ParenteBeard LLC July 2010 - October 2011
Reznick Group January 2009 - March 2009
Skills
Auditing, Financial Reporting, Accounting, General Ledger, Financial Statements, Analysis, Journal Entries, Tax Returns, GAAP, US GAAP, Financial Accounting, Tax Preparation, QuickBooks, Financial Analysis, Account Reconciliation
Education
King's College 2006 — 2010
Bachelor of Science, Accounting
Frontier Communications February 1998 - Present
H.W. Metals July 1997 - October 1997
Metron Steel Corp 1987 - 1997
Skills
DSL, Computer Network..., Broadband, Optical Fiber, Fiber Optics, Cable Modems, Cable Television
Education
Ivy Tech Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Morton High School
ProCom Consulting LLC August 2013 - Present
Frontier Communications April 2014 - October 2014
Consolidated Communications September 2013 - February 2014
Airrosti Rehab Centers February 2012 - June 2012
nTelos/Fibernet January 2004 - October 2011
Aptis Software January 2000 - January 2001
Aptis Software September 1999 - January 2000
KMC Telecom January 1999 - September 1999
SouthWestern Bell January 1997 - January 1998
Skills
SDLC, SQL, Telecommunications, Testing, Troubleshooting, Analysis, Integration, CRM, Requirements Analysis, Software Development, Programming, Process Improvement, Business Analysis, IBM iSeries, Software Documentation, Databases, DB2, Data Migration, Project Management, Project Delivery
Education
NASM 2012 — 2012
CES
NASM 2011 — 2011
CPT
IBM Training Center 2000 — 2000
Certified, Advanced CL Language
Kansas State University 1994 — 1997
Computer Science/Music Performance
Frontier Communications March 2007 - Present
Commonwealth Telephone Enterprises September 1999 - March 2007
General Signal/GS Electric Division June 1996 - September 1999
General Signal/OZ Gedney Division August 1994 - June 1996
City of Wilkes-Barre 1992 - 1994
Skills
Benefits, Compensation, Employee Engagement, Performance Management, HRIS
Education
University of Scranton 1994 — 1995
Masters Degree, Human Resources Management
King's College 1988 — 1992
Bachelor of Arts (B.A.), Psychology
Frontier Communications February 2014 - Present
Ohio Army National Guard September 2010 - Present
Skills
Telecommunications, Sales, Customer Service, Customer Satisfaction, Customer Engagement, Small Business, B2B, Networking, Salesforce.com, Marketing
Education
Kent State University at Tuscarawas
New Philadelphia High School
The Content Strategy >n00b< March 2009 - Present
Federal Reserve Bank of Cleveland February 2012 - Present
Federal Reserve Bank of Cleveland December 2006 - February 2012
Episcopal Diocese of Ohio March 2000 - December 2006
Ernst & Young July 1995 - September 1999
Frontier Communications January 1994 - April 1995
Rochester Telephone February 1993 - December 1993
Xerox July 1991 - December 1992
Skills
Content Experience..., Content Strategy, Web Content, User Experience, Content Management, CMS, Web Analytics, Content Development, SharePoint, Web Content Management, Social Media, Web Strategy, Information Architecture, WebTrends, Google Analytics, Adobe Creative Suite, Drupal, Visio, Joomla, Graphic Design, Blogging, Writing, Web Design, Web Development, CSS, HTML, Email Marketing, Social Networking, Usability Testing, Online Marketing, Photoshop, Public Speaking, Copywriting, Social Media Marketing, Digital Marketing, Analytics, Interaction Design, Strategic Planning, Publishing, MBTI Certified, Multimedia, WordPress, User Experience Design, Editing, Dreamweaver, Strategy, Leadership, User Research, E-commerce, Program Management
Education
Oberlin College 1984 — 1989
Bachelor of Arts, French Language and Literature
Oberlin College 1984 — 1989
Bachelor of Music, Voice Performance
University of Rochester - Simon Business School 1990 — 1993
MBA, Computers & Information Systems
Kent State University 2007 — 2010
User Experience Design
Kittanning High School 1980 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frontier Communications May 2015 - Present
Randstad Technologies US April 2013 - March 2015
Hamilton Telecom May 2008 - April 2013
Samsung – Telecommunications (America) November 2006 - March 2008
Verizon Business/MCI May 2005 - April 2006
Skills
TL-1 and UNIX scripting..., DS1 test and turn-up..., Ds3 test and turn-up..., OC-3 through Oc-192..., Ethernet, SDH, VoIP, IP, Telecommunications, ATM networks, Wireless, DWDM, SIP, TDM, Switches, Fiber Optics, DSL, TCP/IP, Routers, SONET, Microwave, LTE, Networking, Cisco Technologies, Network Engineering, T1, Troubleshooting, Optical Fiber, Frame Relay, ATM Networks
Education
Pittsburg State University
BS, Electrical, Electronic and Communications Engineering Technology
Johnson County Community College
Associate of Arts (AA), Electrical and Electronics Engineering
Harris RF Communications April 2015 - Present
consilium1 July 2012 - April 2015
Frontier Communications January 2012 - July 2012
Frontier Communications September 2011 - October 2011
Qwest July 2006 - August 2011
U.S. Army February 1999 - May 2006
Skills
Software Installation, Active Directory, Microsoft Exchange, Computer Hardware, Army, Ethernet, DSL, Wireless, Technical Support, Windows XP, T1, Cabling, Workstations, Desktop Support, Telecommunications, XP, Hardware, Point to Point, Mitel 3300, active, Military, Ethernet over Copper, Copper Cabling, Telephony, Field Installation, Troubleshooting, Networking, Switches, Windows 7, VPN
Education
Kaplan University 2007 — 2011
BS in Information Technology, Network infrastructure
Rochester Business Institute 1996 — 1998
Associate, Accounting
Monroe Community College
Certifications, ccent
Citizens National Bank of Texas March 2015 - Present
Frontier Communications September 2013 - February 2015
Frontier Communications July 2012 - August 2013
OneRoof Energy, Inc. April 2012 - July 2012
Skills
Salesforce.com, Integration, Force.com, SaaS, Cloud Computing, CRM, Telecommunications, Requirements Analysis, SDLC, Software Project..., Vendor Management, Business Analysis, Enterprise Software, Oracle, SQL, Business Intelligence, Data Migration, Databases, Requirements Gathering, Business Process, Data Warehousing, SOA, Unix, Web Services, Visio, Systems Analysis, Software Development, PL/SQL, Microsoft SQL Server
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's degree, Computer Software Engineering
Frontier Communications March 2014 - Present
The Douglas Stewart Company July 2011 - March 2014
Kraft Foods Group April 2000 - July 2011
Maximus 1998 - 2000
Chicago Christian Industrial League 1996 - 1998
Skills
Talent Management, Onboarding, Employee Relations, Succession Planning, Employee Benefits, Talent Acquisition, Leadership, Personnel Management, Labor Relations, Human Resources, Workforce Planning, Deferred Compensation, FMLA, Employee Engagement, Recruiting, Organizational...
Education
Keller Graduate School of Management of DeVry University 2001 — 2003
MBA, Business - Human Resources
University of Wisconsin-Madison 1992 — 1996
Bachelors Degree, Social Work - Child/Family Studies
Frontier Communications July 2010 - Present
Verizon March 1998 - July 2010
Skills
Telecommunications, Call Center, Customer Service, Team Leadership, Cross-functional Team..., Data Analysis, Executive Reporting, Call Centers, Customer Satisfaction, Process Improvement, Leadership, Customer Retention, Management, Customer Experience, Product Management, Vendor Management, Solution Selling, Sales Operations
Education
Kent State University 1985 — 1989
CVS Health August 2014 - Present
CVS Caremark Corporation March 2013 - August 2014
Solu Technology Partners December 2011 - March 2013
Frontier Communications August 2011 - December 2011
Weishaar & Associates July 2011 - December 2011
Carestream Health January 2011 - June 2011
The Superior Group January 2010 - January 2011
Bausch & Lomb April 2006 - October 2009
Harris RF April 2005 - March 2006
Rochester General Health System January 2005 - May 2005
Skills
Full-cycle Recruiting, HRIS, Contract Negotiation, Temporary Staffing, Salary Negotiation, HR Policies, Technical Recruiting, Vendor Management, Graduate Recruitment, IT Recruitment, Onboarding, Recruitment Training, Benefits Negotiation, e-Onboarding, Public Speaking, Job Coaching, New Business Development, Recruiting, Applicant Tracking..., Interviews, Sourcing, Talent Acquisition, Temporary Placement, Permanent Placement, Talent Management, Employee Relations, Human Resources, SDLC, Personnel Management, Process Improvement, Training, Management, Employer Branding, New Hire Orientations, Employee Training, Employee Benefits, Deferred Compensation, Staffing Services, Resume Writing, RPO, Corporate Recruiting, Cold Calling, Interview Preparation, Social Networking, Search, Hiring
Education
Strayer University-Maryland 2003 — 2005
MBA, HR
John Carroll University 1991 — 1995
BSBA, Management - HR
McQuaid 1986 — 1991
Frontier Communications May 2014 - Present
Wave Broadband February 2013 - May 2014
Burro Flats Fire and EMS May 2010 - February 2013
Baja Broadband November 2007 - February 2013
SCTE Cascade Range Chapter August 2006 - November 2007
Bend Broadband 2004 - 2007
Willamette Broadband August 2002 - December 2004
AT&T Broadband July 2000 - July 2002
Charter Communications February 1995 - July 2000
Skills
Construction, Broadband, Telecommunications, VoIP, Optical Fiber, Management, DOCSIS, Start-ups, Fiber Optics, Technical Operations, Co-location, VOD, CMTS, Wireless, DSL, Network Design, MPLS, FTTx, SIP, WAN, Networking, Troubleshooting, Network Architecture, T1, Internet Services, Routers, WiFi, Wireless Networking, Cisco Technologies, Routing, Cable Modems, Computer Network..., DWDM, LAN-WAN, IP, RF, Network Engineering, IPTV, Telephony, Provisioning, Cabling, Ethernet, TCP/IP, Cable Television, Call Centers, Metro Ethernet, Switches, Cables, Vendor Management, HFC
Education
Jones International University 2000 — 2007
NCTI Courses
SCTE 2006 — 2006
BPS, Broadband Premise Specialist
Accenture Procurement BPO November 2014 - Present
Catapult Consultants January 2014 - November 2014
Catapult Consultants April 2013 - December 2013
Geisinger Health Plan December 2012 - March 2013
Geisinger Health Plan January 2012 - December 2012
Frontier Communications May 2011 - December 2011
Leadership Wilkes-Barre September 2010 - December 2010
King's College Economics Department May 2010 - August 2010
Skills
Microsoft Office, Spreadsheets, PowerPoint, Microsoft Excel, Microsoft Word, Research, Outlook, Data Analysis, Social Media, Event Planning, Sales, Internal Communications, Nonprofits, Marketing, Public Speaking
Education
King's College 2008 — 2012
Bachelor's degree, Business Administration
King's College 2008 — 2012
Bachelor's degree, Marketing
Self-employed October 1989 - Present
Fastener Technology Inc 2012 - 2014
Frontier Communications 1985 - 1989
Verizon 1981 - 1985
United Technologies February 1976 - January 1981
Olson Electronics May 1973 - February 1976
Skills
Income Tax, Accounting, Notary Public, Certified Notary..., Mobile Notary, Small Business, Corporate Tax, Sales, Tax Returns, Leadership, QuickBooks, Microsoft Excel, Public Speaking, Internal Audit, Team Building, Strategic Planning, Tax, Tax Accounting, Customer Service, Microsoft Office, Training
Education
University of Palm Beach 1967 — 1969
Bachelor's degree, Accounting, 3.0+
Kent State University 1965 — 1967
transfer, Accounting
Sika Sarnafil USA October 2013 - Present
Country Fresh Laundry & Linens January 2011 - June 2013
Frontier Communications January 2009 - November 2010
Stoughton Mobil Mart September 2001 - July 2005
Skills
Sales Management, Customer Service, Marketing, Advertising, Organizational..., Logistics Planning, Production Managment, Employee Management, Administrative..., Military Logistics, Sales Operations, Sales, Management, Direct Sales, Customer Retention, Sales Process, Cold Calling, Product Marketing, Email Marketing, Social Networking, Account Management, Microsoft Office, Leadership
Education
King's College 2006 — 2010
BA, Communications
Xaverian Brothers High School 2002 — 2006
H.S. Diploma
Frontier Communications January 2015 - Present
Windstream Communications October 2010 - January 2015
SmartSource Technical Staffing 2013 - 2015
SmartSource Technical Staffing 2013 - 2015
SmartSource Technical Staffing 2013 - 2015
Windstream October 2007 - October 2010
Expedient Data Centers January 2006 - October 2007
Skills
T1, VoIP, IP, Computer Network..., Telephony, SIP Trunking, DSL, MPLS, LAN-WAN, Frame Relay, ISDN, Risk Management, Ethernet, Routers, Switches, Troubleshooting, Networking, Technical Support, Telecommunications, ATM Networks, WAN, Broadband, Data Center, Cisco Technologies
Education
ITT Technical Institute-Greenville 2010 — 2012
(BA) Information Security Systems, Computer and Information Systems Security
ITT Technical Institute-Indianapolis 2004 — 2006
Associate's degree, Computer Systems Networking and Telecommunications
Primo Roofing Inc. October 2013 - Present
Free My Children Inc. August 2012 - Present
Frontier Communications February 2010 - October 2012
Verizon 2000 - 2010
Skills
Telecommunications, T-1, TCP/IP, Networking, Wireless Networking, IT Business Management, DSL, Routing Protocols, Office Administration, PC building, Computer Repair, Computer Maintenance, Internet Services, Troubleshooting, Software Installation
Education
Kaplan University 2009 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Emerson Process Management February 2003 - Present
Navtrak May 2001 - August 2002
Frontier Communications 1999 - May 2001
Nabisco January 1998 - 1999
Skills
Call Centers, Customer Satisfaction, Microsoft Office, Troubleshooting, Customer Service, Account Management, Freight Claims, Bill of Lading, Bill of Materials, Order Processing, Process Improvement, Operations Management, Team Building, Management, Quality Assurance
Education
Kutztown University of Pennsylvania 1996 — 1997
Telecommunications
Luzerne County Community College
Business Administration and Management, General
Frontier Communications May 2015 - Present
California State Board of Barber and Cosmetology January 2015 - Present
Comcast Cable December 2011 - May 2015
Comcast Cable July 2007 - December 2011
Comcast Cable December 2004 - July 2007
Ultimate Staffing May 2004 - December 2004
Mci January 2001 - December 2004
Skills
Customer Service, Microsoft Office, Call Centers, Troubleshooting, Management, Invoicing, Data Entry, Account Reconciliation, Direct Sales, Telecommunications, Customer Satisfaction, SharePoint, Testing, Finance, Team Building, Team Leadership, Process Improvement, Outlook
Education
Kaplan University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
The Wright Center for Graduate Medical Education October 2012 - Present
Frontier Communications December 1999 - November 2012
University of Scranton March 2008 - December 2009
Misericordia University September 2002 - 2007
Commonwealth Telephone Company 1999 - 2007
Mercy Health Partners February 1993 - December 1999
Skills
Personnel Management, Payroll, Management, Interviews, Sourcing, System Administration, Temporary Placement, Organizational..., Leadership Development, Talent Acquisition, Career Development, Team Building, Deferred Compensation, Negotiation, Employee Engagement
Education
Misericordia University 1999 — 2001
MS, Organizational Management
King's College 1988 — 1992
BS, Human Resources Management
Frontier Communications January 2010 - Present
Verizon August 2007 - January 2010
Verizon February 2006 - July 2007
Verizon July 2001 - February 2006
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Managed Services, Vendor Management, Troubleshooting, Telephony, MPLS, Ethernet, Process Improvement, Team Leadership, Cross-functional Team..., Fiber Optics, Project Management, Network Design, Customer Satisfaction, Computer Network..., Customer Service
Education
ITT Technical Institute-Fort Wayne
TRP Consulting, LLC April 2013 - Present
Frontier Communications July 2010 - March 2013
Verizon May 2006 - June 2010
Verizon September 1999 - April 2006
Skills
Telecommunications, Process Improvement, Business Process..., Strategy, Program Management, Call Centers, Project Management, Team Building, Team Leadership, Strategic Planning, Business Strategy, Productivity, Organizational..., Great Organizer, Time Management, Cross-functional Team..., Highly motivated..., Positive Energy, Customer Satisfaction, Leadership, Product Management, Training, Business Development, Project Planning, Account Management, Wireless, Business Analysis, New Business Development, Competitive Analysis, Strategic Partnerships, Product Marketing, CRM, Management Consulting, Business Planning, Development & delivery..., Public Speaking, Salesforce.com, Human Resources, Market Research, Marketing, Sales, Team Management, Operations Management, Vendor Management, Budgets, Start-ups, Customer Service, SaaS, Management, Coaching
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA, Business Management, 3.66
West Chester University of Pennsylvania 1988 — 1991
Bachelor of Science, Business Management
Frontier Communications August 2013 - Present
jcpenney November 2012 - July 2014
Torchmark Corporation January 2010 - June 2013
RaceTrac Petroleum January 2007 - May 2008
Skills
Customer Service, Customer Acquisition, Customer Retention, Highly detail oriented, Multi Tasking, Superior Work Ethic, Sales Operations, Military Experience, Leadership, Operations Management
Education
Independence High School 1985 — 1989
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Jackson State University
Commercial and Advertising Art
Commonwealth of Pennsylvania January 2015 - Present
Frontier Communications September 2012 - Present
The Wright Center for Graduate Medical Education January 2014 - January 2015
SCE Environmental Group April 2012 - August 2012
Prudential Financial January 2012 - March 2012
North American Warhorse, Inc October 2007 - August 2009
North Fork Bank, Division of Capital One May 2007 - October 2007
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, General Ledger, Financial Reporting, Peachtree, QuickBooks, Foundation Accounting..., Light Speed Accounting..., Microsoft Office, Lotus Notes, Google Docs, Bank Reconciliation
Education
Keystone College 2007 — 2010
Bachelor of Science (BS), Accounting and Finance
Frontier Communications July 1997 - Present
Verizon Data Services 1998 - 2008
Skills
SQL, PL/SQL, Oracle, Unix, DB2, SDLC, Requirements Analysis, Telecommunications, Integration, Software Documentation, Visio, Vendor Management, Testing, Databases, SharePoint
Education
Ivy Tech Community College 1980 — 1985
Associate's degree, Computer Programming/Programmer, General
Ripley Church of the Nazarene March 2014 - Present
Frontier Communications April 2006 - Present
Nitro Church of the Nazarene September 2013 - March 2014
Skills
Telecommunications, Wireless, VoIP, Telephony, Troubleshooting, Product Management, Fiber Optics, Project Management, Managed Services, IP, MPLS, Vendor Management, Ethernet, Call Centers, Cross-functional Team..., T1, Customer Service, Customer Satisfaction, Customer Retention, Pastoral Care, Pastoral Counseling, Pastoral, Children's Pastor, Experience Working with..., Church Events, Church Growth, Church Services, Church Media, Public Speaking, Public Relations, Public Policy, Publicity, Broadband, Cabling, Networking, Optical Fiber, Unified Communications
Education
Nazarene Bible College 2013 — 2016
Ministry Preparation Program
Kaplan University 2009 — 2012
Penn Millers Insurance Co February 2009 - Present
Frontier Communications August 2007 - February 2009
Commonwealth Telephone Enterprises February 1998 - August 2007
Nabisco Biscuit Company June 1996 - February 1998
Nabisco August 1982 - June 1996
Skills
Cross-functional Team..., SEC filings, General Ledger, Accounts Receivable, Training, Accounting, Financial Analysis, Internal Audit, Sarbanes-Oxley, Sarbanes-Oxley Act, Finance, CPA, Financial Reporting, Management, Vendor Management, US GAAP, Data Analysis, GAAP, Process Improvement, Insurance, Budgets, Auditing, Risk Management, Forecasting
Education
King's College 1980 — 1982
BS, Accounting
Penn State University 1976 — 1979
Assoc, Liberal Arts
Frontier Communications January 2013 - Present
Frontier Communications July 2010 - January 2013
Frontier Communications Solutions May 2007 - June 2010
Frontier Communications June 2003 - May 2007
Centennial Wireless 1995 - 2001
Vanguard Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Skills
VoIP, Wireless, Marketing, Telecommunications, Mobile Devices, Leadership, Call Centers, Enterprise Software, Team Building, Managed Services, Sales, Strategic Partnerships, Cross-functional Team..., Product Marketing, Product Development, Direct Sales, Solution Selling, Sales Management, Product Management, Program Management, Analytics, Mergers & Acquisitions, Management, Segmentation, Vendor Management, Salesforce.com, Call Center, Operations Management, Team Leadership, Unified Communications, Customer Experience, Marketing Strategy, Business Development, Project Management, Strategy, IP, SaaS, Customer Retention, Sales Process, Start-ups
Education
La Salle University
Bachelor of Science, Business Management
Frontier Communications June 2010 - Present
Quinden Marketing July 2009 - June 2010
Sirius XM Satellite Radio 2004 - 2009
Best Buy 2000 - 2004
StudioPlus-Candlewood Suites 1994 - 2000
Hyatt 1992 - 1994
Skills
Sales Management, Account Management, New Business Development, Marketing Strategy, Personal Development, Sales, Income Statement, Sales Operations, Strategic Partnerships, Team Building, Marketing, Strategic Planning, Retail, Customer Retention, B2B, Forecasting, Cold Calling, Sales Process, Direct Sales, Merchandising, Budgets, Training, Customer Satisfaction, Management, Operations Management, Business Development, Telecommunications, Team Leadership, Leadership, Program Management, P&L Management, P&L, Competitive Analysis
Education
Kent State University 1988 — 1992
General Motors August 2014 - Present
Chrysler Group LLC July 2013 - August 2014
General Motors June 2005 - July 2013
SCC Controls August 1997 - June 2005
Frontier Communications April 1994 - August 1997
ITT Teves of America August 1993 - April 1994
Allnet Communication Services, Inc. October 1989 - August 1993
Skills
Embedded Systems, Software Design, Software Development, Microcontrollers, Engineering, Automotive Engineering, Powertrain, Embedded Software, Embedded C, C, C#, C++, Objective-C, Xcode, Perl, Electronics, Electronics Hardware..., Schematic Capture, Automotive, Automotive Electronics, ETAS INCA, Lauterbach, Vector CANalyzer, IBM Rational Tools, CANoe, Android, FMEA, HEV, AUTOSAR, Engineering Management, Testing, Simulink
Education
University of Michigan-Dearborn
Master of Science (M.S.), Electrical Engineering
Lawrence Technological University
Bachelor of Science (B.S.), Electrical Engineering
ITT Technical Institute-Troy
Associate degree, Electronics
Windstream July 2010 - Present
Direct Energy September 2008 - March 2010
Frontier Communications September 2004 - August 2008
Skills
Marketing, Windows, Project Coordination, Mac OS, Microsoft Office, Microsoft Excel, Linux, Unix, Customer Service, Technical Support, Windows Server, Server Administration, Blackberry Enterprise..., Billing Systems, Sales, Salesforce.com, Troubleshooting, Integration, System Administration
Education
Keuka College 2011 — 2013
Bachelor’s Degree, Business Administration and Management, General, 16
Monroe Community College 2009 — 2011
Associate’s Degree, Communication and Media Studies, 14
Blue Chip Farms September 2015 - Present
Frontier Communications September 2015 - Present
J.Madison Wellness Spa and Salon June 2015 - September 2015
OnePlace Media 2015 - 2015
Holy Redeemer High School July 2014 - October 2014
Wilkes-Barre Family YMCA August 2013 - October 2014
Reading, Writing, Healthy-Hearing 2014 - 2014
DC Reads 2014 - 2014
MLB Advertising June 2013 - August 2013
Dress for Success Wilkes-Barre 2013 - 2013
Skills
Facebook, Photoshop, Social Media, Adobe Creative Suite, Illustrator, Customer Service, InDesign, Mac, Microsoft Office, Dreamweaver, Digital Photography, Twitter, Internet Savvy, Sales, Telecommunications, Telemarketing, Marketing
Education
Wilkes University 2011 — 2015
Bachelor of Arts (B.A.), Integrative Media, Marketing, Art
John Cabot University 2014 — 2014
History of Ancient Rome and Italy
Holy Redeemer High School 2009 — 2011
Wyoming Seminary Upper School 2007 — 2009
Health Sciences Academy
Nutritional Therapist
RCN Telecom Services September 1998 - Present
Frontier Communications June 1972 - February 1997
Skills
Optical Fiber, DWDM, Fiber Optic Networks, Project Management, Financial Analysis, College Teaching, Analytic Problem Solving, Statistical Data..., Leadership, Team Building, Troubleshooting, Project Planning, Microsoft Office, Networking, Team Leadership, Strategic Planning, Customer Service, Network Engineering, Telecommunications, Co-location
Education
University of Scranton 1987 — 1990
Master of Business Administration (MBA), Finance, General
Wilkes University 1982 — 1987
Bachelor of Arts (B.A.), Economics
Keystone College 1979 — 1982
Associate of Arts (A.A.), Business/Commerce, General
Pennsylvania State University-Penn State Wilkes-Barre 1970 — 1972
Associate of Science (AS), EET
Frontier Communications September 2004 - Present
Skills
PowerPoint, Project Management, Research, Management, Microsoft Office, Customer Service, Microsoft Excel, Sales, Strategic Planning, Public Speaking
Education
ITT Technical Institute-Indianapolis 2010 — 2015
Bachelor’s Degree, Accounting and Finance
New Braunfels Independent School District March 2015 - Present
Bath and Bodyworks October 2010 - Present
Frontier Communications October 2014 - March 2015
Texas State University June 2013 - May 2014
89.9 KTSW January 2013 - April 2014
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Microsoft Excel, Photoshop, English, Blogging, Event Planning, Social Networking, Editing, Facebook, Java, HTML, Technical Support
Education
Kaplan University-Davenport Campus 2014 — 2016
Masters of Art in Teaching, Secondary Education and Teaching
Texas State University-San Marcos 2011 — 2014
Bachelor of Arts (BA), Communication and Media Studies
Texas State University-San Marcos 2011 — 2014
Bachelor of Arts (BA), Communication and Media Studies
Cash America International July 2015 - Present
American Airlines June 2013 - July 2015
Career Search Network October 2012 - June 2013
Frontier Communications May 2010 - October 2012
Verizon 2000 - 2010
Skills
Vendor Management, SDLC, Telecommunications, Project Management, Disaster Recovery, Integration, Process Improvement, SharePoint, Unix, Cross-functional Team..., Requirements Gathering, Testing, ITIL, IT Service Management, Technical Leadership, Team Leadership, Program Management, User Acceptance Testing, System Deployment, Software Documentation, Troubleshooting, Strategy, Systems Management, Databases, Change Management, Enterprise Software, Integration Testing, Servers, Security, Scrum, Supervisory Management, Infrastructure, Network Security, PMP, Systems Analysis, Visio, Technical Support, System Administration, Data Center, Software Development, Requirements Analysis, IT Management, Quality Assurance, Team Management, VoIP, Call Centers, TCP/IP, Cloud Computing, Software Project..., Systems Engineering
Education
Kent State University 1993 — 1996
Master of Science (M.S.), Physics
Southern University and Agricultural and Mechanical College at Baton Rouge 1990 — 1993
Bachelor of Science (B.S.), Physics
Frontier Communications June 2015 - Present
Tavern August 2014 - Present
Southern Connecticut State University January 2014 - June 2015
Morgens, Waterfall, Vintiadis & Co., Inc. May 2013 - August 2013
Subway May 2010 - July 2013
Skills
Customer Service, Teamwork, Marketing, Microsoft Office, Public Speaking, PowerPoint, Time Management, Social Networking, Project Leadership, Event Planning, Microsoft Word, Microsoft Excel, Accounting, Financial Reporting, Inventory Management, Destination Imagination
Education
Southern Connecticut State University 2014 — 2015
Bachelor of Science, Business Administration, Management
James Madison University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management
Sherwin-Williams Paints August 2015 - Present
Frontier Communications January 2014 - July 2015
Kings College January 2012 - April 2015
BRAVO BRIO Restaurant Group December 2012 - December 2013
Fountain Hill Pool May 2009 - August 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Marketing, Sales, Microsoft Excel, Project Management, Leadership, Management, Strategic Planning, Social Networking
Education
King's College 2011 — 2015
Double major in Marketing and Business Management, Senior
Phillips 66 February 2014 - Present
Pitney Bowes January 2012 - January 2014
Covidien April 2011 - December 2011
Frontier Communications November 2008 - March 2011
Skills
.NET, C#, Agile Methodologies, Web Services, ASP.NET, XML, T-SQL, ASP.NET MVC, SSRS, SSIS, TFS, WCF, jQuery, IIS, Web Applications, OOP, SDLC, AJAX, LINQ, JavaScript, Microsoft SQL Server, HTML, WPF, Silverlight, Test Driven Development, Scrum, SQL, Software Development, PL/SQL
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering
Guntur Vikas College 2000 — 2002
Intermediate, M.P.C
Frontier Communications February 2015 - Present
Frontier Communications July 2010 - Present
Verizon Business December 2006 - July 2010
Verizon Enterprise Solutions December 2003 - December 2006
Verizon Enterprise Solutions February 2003 - November 2003
Consortium of Information and Telecommunications Executives February 1999 - March 2003
Verizon Enterprise Solutions 2000 - 2003
Bell Atlantic 1997 - 2000
Skills
Telecommunications, Managed Services, Telephony, MPLS, VoIP, RFP, Program Management, Unified Communications, Wireless, T1, Ethernet, Data Center, IP, Call Centers, PMP, Vendor Management, Co-location, Fiber Optics, ATM networks, SDH, Troubleshooting
Education
Jackson State University
Bachelor's degree
University of Phoenix
Master's degree
Frontier Communications May 2015 - Present
Frontier Communications May 2014 - May 2015
Frontier Communications August 2013 - May 2014
CFISD March 2013 - August 2013
Kastle Systems December 2006 - May 2010
Walmart November 2005 - July 2006
LabCorp March 2004 - May 2005
Sallie Mae September 2001 - February 2003
Skills
Retail, Strategic Planning, Customer Service, Team Building, Customer Experience, Business, Small Business, Training, Process Improvement, Microsoft Office, Microsoft Excel, PowerPoint, Budgets, Sales, Project Management, Leadership
Education
Kaplan University 2010 — 2012
MBA, General
Kaplan University 2008 — 2010
Bachelors Degree, Management Information Systems
Frontier Communications April 2015 - Present
Communications Products, Inc. July 2004 - March 2015
Howard Regional Health System March 2004 - July 2004
Community Health Network September 2002 - April 2004
Communications Products, Inc. July 1996 - September 2002
Entex Information Services May 1994 - July 1996
GTE Wireless October 1992 - May 1994
Skills
Telecommunications, Technical Support, HTML, Content Management, Research, Microsoft Office, Social Media, Technical Writing, Software Installation
Education
ITT Technical Institute-Indianapolis 1990 — 1992
Associate's degree, Electrical, Electronics and Communications Engineering
Frontier Communications 2012 - Present
Skills
Telecommunications, Wireless, Telephony, Broadband, Troubleshooting, Project Management, Integration, Customer Service
Education
Kaplan University 2010 — 2012
Master of Business Administration (MBA), 4.0 GPA
State University of New York College of Agriculture and Technology at Morrisville 2002 — 2006
Bachelor of Technology (BTech), Management and Equine Science
Wells Fargo October 2014 - Present
Verizon Wireless June 2012 - October 2014
Frontier Communications May 2011 - June 2012
Dell January 2011 - May 2011
Verizon Telecom May 2009 - February 2011
Skills
Log Shipping, Mirroring, Replication, Database Security, SQL Clustering, Database Administration, SQL Tuning, High Availability, SSRS, SSAS, T-SQL Stored Procedures, Business Intelligence, Microsoft SQL Server, Databases, Performance Tuning, Oracle, Disaster Recovery, T-SQL, SSIS, SQL, Database Design, Analysis Services
Education
Kakatiya University 2001 — 2004
Master's Degree, Computer Science
AEGON Asset Management September 2012 - Present
AEGON USA September 1999 - September 2012
Frontier Communications 1995 - 1999
FrontierAST 1994 - 1995
Skills
Requirements Gathering, Process Improvement, Project Management, SDLC, User Acceptance Testing, SharePoint, SQL, VBA, Training, Monarch, Resource Allocation, IT Service Management, Strategic Planning, Expense Management, PAM for Securities, Yardi Property..., KnowledgeLake, BlackRock Aladdin, Customer Relations, Vendor Relationship..., IT Outsourcing
Education
Kaplan University 2011 — 2013
Bachelor of Science (BS), Business Administration
Kirkwood Community College 2006 — 2008
Visual Basic Programming Certification
Kaplan University (Hamilton) 1993 — 1995
Associate's Degree, Business Manangement
Payless ShoeSource April 2013 - Present
Collective Brands, Inc. August 2012 - April 2013
Payless ShoeSource June 2010 - July 2012
Frontier Communications January 2010 - February 2010
CenturyLink February 2009 - November 2009
Sprint Nextel April 2001 - April 2008
Amdocs 2006 - 2008
Genesis10 2006 - 2008
Amdocs Consulting 2006 - 2008
USBA (Uniformed Services Benefit Assoc.) June 1997 - April 2001
Skills
Fiscal Hardware..., Hardware, Software Documentation, Vendor Management, Telecommunications, Security, Project Management, PMO, Analysis, Program Management, Management, Oracle, PMP, Business Analysis, SDLC, Information Technology, Leadership, Software Project..., Testing, Cloud Computing, User Acceptance Testing, ITIL, Software Development, Integration, System Deployment, Windows, Process Improvement, Visio, Requirements Analysis, Scrum, Service Delivery, Linux
Education
Kansas State University 1985 — 1989
BS, Business Management
Kansas State University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Frontier Communications February 2012 - Present
ATCO Communication Services June 2008 - February 2012
United States Marine Corps September 2006 - June 2010
Skills
Optical Fiber, Outside Plant, Provisioning, Fusion Splicing, Project Planning, Fiber Optics, T1, Ethernet, DSL, Networking, Cabling, Telephony
Education
ITT Technical Institute-Seattle 2005 — 2006
Frontier Communications April 2015 - Present
Medical Protective a Berkshire Hathaway Company May 2013 - April 2015
Frontier Communications January 2010 - May 2013
Frontier Communications May 2007 - January 2010
Frontier Communications November 2004 - May 2007
B.I.T. Computers September 2003 - November 2004
Skills
Solaris, Oracle Enterprise Linux, Routers, Networking, Database Administration, Linux, Oracle, Unix Shell Scripting, MRTG, RANCID, DNS Server, Microsoft Mediaroom, RMAN, Operating Systems, Troubleshooting, Microsoft SQL Server, System Administration, Computer Hardware, SQL Tuning, Shell Scripting, Red Hat Linux, Database Design, Testing, IP, Performance Tuning, Databases, Network Engineering, SQL, Linux System..., Servers, Telecommunications, Windows, AIX, TCP/IP, Apache, Unix, Perl, PL/SQL, Disaster Recovery, IIS
Education
Tri-State University 2001 — 2004
Bachelor's degree, Applied Management
ITT Technical Institute-Fort Wayne 1999 — 2001
Associate of Science (A.S.), Computer Network Systems
Frontier Communications February 2010 - Present
Connect Ohio October 2008 - February 2010
Business Enthusiasts LLC March 2005 - October 2008
AT&T Wireless January 1988 - March 2005
Skills
Business Development, Marketing, Sales, Telecommunications, Wireless, Direct Sales, Product Management, Contract Negotiation, Vendor Management, Account Management, Sales Management, Management, Solution Selling, New Business Development, Strategic Partnerships, VoIP, Sales Operations, Leadership, Managed Services, Strategic Planning, Program Management, Cross-functional Team..., Selling, B2B, Team Leadership, Call Centers, Professional Services, Customer Satisfaction, Mobile Devices, Customer Experience, Unified Communications, Salesforce.com, Product Marketing, Networking, Metro Ethernet, Operations Management, Sales & Marketing..., Sales Process, Strategy, Start-ups, Customer Retention, CRM, Competitive Analysis, SaaS, P&L Management, Executive Management, Go-to-market Strategy, Channel Partners, Cloud Computing, Lead Generation
Education
Kent State University
BA
Frontier Communications March 2010 - Present
Integrated Wiring Services November 2009 - May 2010
Comcast August 2006 - October 2009
Eastern Cable Corp June 2004 - August 2006
Charter Communications July 2001 - May 2004
Cougar Communications October 1999 - July 2001
AT&T July 1991 - October 1999
Skills
Problem Solving, Team Leadership, Management, Customer Service, Operations Management, Telecommunications, Budgeting, Analysis, Coordination, Supervisory Skills, Microsoft Office, POTS, ADSL, Fiber Optics, DOCSIS, Testing, Budgets, Broadband, Customer Satisfaction, Training, Business Development, Telephony, Troubleshooting, VoIP, Call Centers, Ethernet, Wireless, Computer Network..., Cabling, Vendor Management, IP, Network Design, Network Engineering
Education
Kaplan University 2010 — 2012
Bachelors, Business Administration, 3.9 GPA
PNC 1995 — 1996
Electronic Technology
Ivy Tech Community College 1991 — 1993
Engineering
GetBusinessTexting May 2014 - Present
Frontier Communications April 2012 - Present
Joink LLC September 2004 - April 2012
Joink LLC January 2004 - September 2004
Rent-A-Center 1999 - 2003
Rent-A-Center 1997 - 1999
Rent-A-Center 1996 - 1997
Skills
Solution Selling, VoIP, Telecommunications, CRM, New Business Development, Unified Communications, Team Leadership, Project Management, P&L Management, Negotiation, Salesforce.com, Sales Management, Customer Retention, Social Media, Training, Management, Marketing, Data Center, Cloud Computing, Customer Service, Managed Services, Cisco Technologies, Sales Operations, Channel Partners, Cold Calling, Networking, Technology, Telephony, Wireless, Business Development, Time Management, Vendor Management, Lead Generation, LinkedIn, Customer Satisfaction, Strategic Partnerships, Direct Sales, Selling, Sales Process, Account Management, Enterprise Software, B2B, Internet Services
Education
Ivy Tech Community College 2005 — 2008
AAS
Frontier Communications March 2014 - Present
Nationwide Insurance June 2005 - March 2014
Nationwide Financial August 2002 - May 2005
PacketVideo January 2000 - June 2002
Wells Fargo April 1998 - December 1999
L&T Infotech January 1997 - April 1998
Skills
Data Warehousing, Teradata, SDLC, ETL, Enterprise Architecture, Agile Methodologies, Informatica, DB2, Requirements Analysis, Data Modeling, Business Intelligence, Requirements Gathering, SQL, Software Project..., Solution Architecture, Business Analysis
Education
Jawaharlal Nehru Technological University 1991 — 1995
Bachelor's degree, Technology and Engineering
Frontier Communications April 2014 - Present
Web.com September 2013 - April 2014
hibu January 2012 - June 2013
T-Mobile November 2003 - November 2011
AT&T Wireless September 1998 - September 2003
Skills
Photoshop, Windows, Graphic Design, Advertising Sales, Creative Services, Account Management, Social Media, SEM, Sales, B2B, Management, Direct Sales, Sales Operations, Sales Management, Customer Service, Customer Satisfaction, Sales Process, Telecommunications, Customer Retention, Salesforce.com, Team Building, SEO, Solution Selling, New Business Development, Email Marketing, Team Leadership, Cold Calling, Leadership, PPC, Customer Experience, Mobile Devices, Strategic Partnerships, Training
Education
LCCC 1998 — 2000
AAS, Business, Illustration
Kutztown University of Pennsylvania
Flowserve December 2012 - Present
Manpower Office Professionals June 2012 - December 2012
Wilkes University August 2010 - September 2012
The Institute for Public Policy and Economic Development May 2011 - August 2011
Frontier Communications June 2004 - December 2010
Children Service Center June 2007 - November 2007
Skills
Customer Service, Data Entry, Microsoft Office, Salesforce.com, Sales, GUI, Recruiting, Staffing Services, Writing, Crisis Management, Crisis Intervention, Research, HRIS Database Management, Unemployment Claims, Workers' Compensation..., Employee Orientations, Skills Testing, Hiring Employees, Human Resources, Onboarding, Employee Relations, Outlook, Talent Acquisition, Applicant Tracking..., Temporary Placement, PeopleSoft, Microsoft Excel, Coaching, New Hire Orientations, Temporary Staffing, Cold Calling, Call Center, Interviews, Microsoft Word, PowerPoint, HRIS, HR Policies, Sourcing, Screening Resumes, Customer Satisfaction, Team Building, Employee Engagement, Call Centers, Payroll, Hiring, Training, Leadership, Performance Management, Employee Benefits
Education
Wilkes University 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
King's College 2002 — 2007
Bachelor of Arts (B.A.), Psychology
Global Business Solutions Inc. January 2015 - Present
Sweet Surprises:Cupcakes by Michelle March 2011 - Present
frontier communications June 2011 - March 2012
Hyatt Hotels Corporation August 2009 - June 2011
Skills
Telecommunications, Call Centers, Therapeutic Massage, Baking, Sales Management, Retail, Sales, Account Management
Education
Marion High School Marion Illinois 1999 — 2003
John A Logan College
Business Administration and Management, General
Frontier Communications October 2014 - Present
Rogers & Cowan May 2014 - May 2014
BRUNNER Ad Agencey February 2014 - May 2014
One Condom At A Time October 2011 - May 2014
Correct Care Solutions May 2011 - May 2014
Turner Broadcasting System September 2013 - December 2013
United Nations Foundation June 2013 - August 2013
Prime Power Services, Inc September 2012 - May 2013
Securitas Security Services USA, Inc. May 2012 - August 2012
Skills
Proficient in Microsoft..., Research (Extensive..., Data Entry, Social Networks, Outstanding..., Written Communication, Microsoft Excel, Social Networking, Appointment Scheduling, Time Management, Filing, Outlook, Human Resources, Access, Administrative..., Critical Thinking, Team-oriented, Microsoft Office
Education
Kennesaw State University
Bachelor of Science (BS), Political Science: Public Service and Public Policy
GLOBALINX January 2015 - Present
GLOBALINX June 2013 - January 2015
GLOBALINX March 2013 - June 2013
Time Warner Cable Business Class July 2010 - December 2010
Time Warner Cable September 2009 - August 2010
Time Warner Cable 2008 - 2010
Time Warner Cable 2007 - 2008
Frontier Communications January 2005 - August 2007
Frontier Communications 2000 - 2003
Skills
Highly motivated..., Detailed Organization, Resourceful in the..., Flexible to Change, Active Team Player, Adaptable & a quick..., Technical Support, T1, Salesforce.com, ISDN, DS3, Sales, PRI, VoIP, Troubleshooting, DSL, Metro Ethernet, Telecommunications
Education
Johnson C. Smith University - JCSU 1990 — 1991
Nazareth Academy High School 1985 — 1989
Frontier Communications June 2005 - Present
D&E Communications 2004 - 2005
RCN 1997 - 2003
Skills
Metro Ethernet, Telecommunications, MPLS, VoIP, Network Design, IP, DWDM, Switches, Optical Fiber, Fiber Optics, T1, Telephony, Network Engineering, Broadband, Ethernet, LAN-WAN, SIP, Cisco Technologies, DSL, Cabling, Data Center, Unified Communications, Co-location, SDH, Call Centers, Computer Network...
Education
Johnson College 1983 — 1986
Associate's degree, Electrical and Electronics Engineering
CenturyLink Business March 2013 - Present
Verizon Business August 2008 - March 2013
Verizon Business August 2000 - July 2008
MCI Communications, aka Verizon August 1996 - September 2000
Frontier Communications December 1994 - June 1996
Skills
Solution Selling, Enterprise Software, Managed Services, Strategy, Sales, Telecommunications, Unified Communications, Sales Operations, VoIP, Selling, Professional Services, Cloud Computing, SaaS, MPLS, Management, Data Center, Negotiation, Account Management, Co-location, IP, Salesforce.com, CRM, Business Strategy, Contract Negotiation, Leadership, Business Development, Security, Contact Centers, Team Management, Data Analytics, Big Data, Business Intelligence, Sales Process...
Education
Kent State University 1990 — 1994
Bachelor of Science (B.S.) Public Recreation
Harlington Upper School, Harlington, United Kingdom
Frontier Communications June 2010 - Present
Verizon Communications October 1995 - June 2010
Skills
Telecommunications, Project Management, SQL, Linux
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MISM, Database Managment
The University of Texas at Arlington 2001 — 2006
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Frontier Communications Programmer/AnalystWeis MarketsMarch 2011 - Present
Sallie Mae May 2009 - Present
TMG Health 2008 - 2009
Blue Cross of Northeastern PA November 1998 - January 2006
Education
King's College 1978 — 1982
Health First February 2013 - Present
MIMA January 2009 - Present
Pitney Bowes Management Services July 2004 - January 2008
Pitney Bowes July 2001 - July 2004
Danka Services International October 2000 - July 2001
Idea Connections October 1998 - October 2000
Frontier Communications March 1998 - October 1998
Wegmans June 1988 - March 1997
Skills
Windows Server, Active Directory, DNS, Disaster Recovery, VMware, Firewalls, Troubleshooting, Servers, Network Administration, VMware ESX, Data Center, Solaris, Networking, DHCP, Microsoft Exchange, SAN, Cisco Nexus, Routers, Windows, Cisco Technologies, VPN, Switches, XP, System Administration, Security, OSPF, Virtualization, Linux, ITIL, Computer Hardware, Technical Support, Hardware, Help Desk Support, Wireless Networking, Network Architecture, System Deployment, VLAN, Checkpoint, High Availability, Microsoft SQL Server, Network Engineering, Network Security, Routing, Unix, Infrastructure
Education
Rochester Institute of Technology 1997 — 2000
BS
State University of New York College at Fredonia 1980 — 1982
Jamestown Community College 1978 — 1980
Associates
Jamestown High
Frontier Communications May 2014 - Present
JPMorgan Chase July 2012 - May 2014
PepsiCo August 2010 - July 2012
PepsiCo 2007 - 2009
Dell Inc January 2008 - February 2008
The Hartford Insurance Group September 2006 - March 2007
Mass Mutual Financial Group April 2005 - August 2006
McAfee August 2004 - March 2005
Skills
Teradata, Informatica, Business Intelligence, ETL, Data Warehousing, SDLC, Business Objects, UNIX, Enterprise Architecture, Requirements Analysis, Data Profiling, Data Analysis, Databases, Automation, ETL Architecture, Abinitio, Informatica Power..., Data Warehouse..., Teradata Data Warehouse, Performance Tuning, Control-M, DB2, Data Integration, Unix Shell Scripting, Oracle, Data Modeling, Erwin, Sybase
Education
Wright State University 2002 — 2004
Masters, Engineering
Jawaharlal Nehru Technological University 1997 — 2001
Bachelor of technology, Electronics and Communications
Frontier Communications December 1999 - Present
CTE, Inc. December 1999 - Present
Mercy Health Partners February 1993 - December 1999
Education
Misericordia University 1998 — 2000
MS, Organizational Managemetn
King's College 1988 — 1992
Frontier Communications February 2014 - Present
Broadridge November 2011 - January 2014
HCL Technologies July 2007 - October 2011
TCS Ltd. October 2006 - July 2007
Keane India 2005 - 2006
Skills
AS400, IBM iSeries, Requirements Analysis, SQL, Software Project..., Requirements Gathering, PL/SQL, Unix, Agile Methodologies, XML, Oracle, Microsoft SQL Server, DB2, Business Analysis, Databases, SDLC
Education
Kurukshetra University 2001 — 2004
Master Of Computer Application, Computers
Frontier Communications Systems Analyst/Project Mgr.CTE, Inc.2001 - Present
Education
King's College
AT&T October 2011 - Present
Frontier Communications September 2011 - October 2011
Trifecta Multimedia March 2011 - May 2011
LIN Television May 2004 - May 2011
WISH-TV 2004 - 2008
selfemployed 2000 - 2008
selfemployed 2000 - 2008
WLFI 2000 - 2004
Skills
Broadcast Television, Television, Broadcast, Video Production, Video
Education
Purdue University 2000 — 2004
BA, Television and Film Production
Ivy Tech
Associates of Science, Electrical Engineering
Frontier Communications September 2003 - Present
Education
King's College 1979 — 1989
BS, Marketing
WWE October 2013 - Present
Frontier Communications April 2012 - October 2013
Frontier Communications May 2009 - April 2012
Brotherhood & Higley Real Estate April 2004 - May 2009
Skills
Leadership, Telecommunications, Sales, Vendor Management, Broadband, Video, Real Estate, Digital Media, Contract Negotiation, VoIP, Access, Team Leadership, Negotiation, Broadcast, Microsoft Exchange, New Business Development, Process Improvement, Call Center, Strategic Planning, Budgets, Cross-functional Team..., Program Management, Project Management, Account Management, Customer Service
Education
Ithaca College 1981 — 1985
Time Warner Cable January 2013 - Present
Cricket Communications April 2011 - January 2013
Cricket Communications August 2008 - April 2011
Revol Wireless January 2006 - August 2008
Focal Communications June 2000 - January 2006
Frontier Communications November 1999 - June 2000
MCI Corporation April 1997 - November 1999
Telsource Corporation August 1995 - April 1997
Skills
Wireless, Microwave, Telecommunications, T1, Computer Network..., Ethernet, Network Engineering, Network Design, IP, VoIP, Provisioning, Switches, Backhaul, Fiber Optics, CDMA, Nortel, Management, Operations Management, DS3, OC3, LTE, EVDO, Engineering, Cellular Communications
Education
ITT Technical Institute-Strongsville 1995 — 1997
Frontier Communications March 2011 - Present
Education
ITT Technical Institute-Fort Wayne 1985 — 1987
Associate of Science (AS), Electrical and Electronics Engineering
Frontier Communications September 2012 - Present
ADT Security Services April 2012 - August 2012
Johns Manville June 2008 - March 2012
BearingPoint 2004 - 2008
Cimtech, inc March 1999 - January 2004
Vijayawada Thermal Power Station August 1988 - March 1999
APSEB March 1986 - July 1988
APSEB April 1979 - June 1986
Skills
Testing, Quality Center, Quality Assurance, QTP, SDLC, Integration, System Testing, Test Automation, Requirements Analysis, Agile Methodologies, SQL, Scrum, Oracle, LoadRunner, Unix, User Acceptance Testing, Business Analysis, PL/SQL, Test Planning, Web Services, Test Management, Software Development, Software Project..., SAP ERP, Automation, UFT, HP QTP, HP Quality Center
Education
National Institute of Technology Warangal 1977 — 1979
M. Tech, Electronics Instrumentation
Jawaharlal Nehru Technological University 1972 — 1977
B.Tech, Electrical Engineering
Smt. G. S. College 1970 — 1972
Intermediate, Mathematics, Physics, Chemistry, 4.0
Biomet Microfixation November 2010 - Present
Tri-Blade Enterprises, LLC August 2009 - February 2012
Jarden Applied Materials September 2006 - July 2009
Ajilon Consulting July 2005 - August 2006
Frontier Communications October 2001 - October 2005
Citizens Communications October 2001 - July 2005
Comsys IT, Inc May 2001 - August 2001
Tri-Blade Enterprises, Inc June 2000 - January 2001
Cox-Little & Co., Inc March 1999 - June 2000
Integration Technology, Inc June 1998 - March 1999
Skills
Infor XA, SQL, RPG, Business Intelligence, Salesforce.com, JavaSE, Microsoft Office, Access, Databases, ERP, AS400, Application Development, FTP, Catavolt Extender, EDI, Business Analysis, Software Development, IBM iSeries, Systems Analysis, Strategic Planning, Integration, Management
Education
Keiser College 1996 — 1997
A.A, Computer Programming
United States Merchant Marine Academy 1985 — 1989
BS, Marine Transportation
Bradley Caldwell, Inc January 2015 - Present
Frontier Communications May 2008 - January 2015
Diversified Information Technologies 2002 - 2007
Skills
IBM iSeries, Management, Training, Business Analysis, Software Documentation, Business Process, RPG, SDLC, DB2, Databases, Integration, Visio, Systems Analysis, Requirements Analysis, Unix, SQL, Disaster Recovery, Software Development, Visual Basic, COBOL, Software Project..., VB.NET, PL/SQL, Troubleshooting, XML
Education
King's College 1988 — 1992
MIS, Computers & Information Systems
Florida Department of Environmental Protection October 2014 - Present
Syniverse January 2014 - October 2014
OCC April 2013 - December 2013
Elavon, Inc. June 2011 - March 2013
Frontier Communications May 2010 - May 2011
Verizon Data Services November 2007 - April 2010
Skills
java, J2EE, Servlets,..., WCM, WebSphere Portal, HTML, EMV payments..., Weblogic, JMS, Websphere, Ant, Struts, Tomcat, JDBC, SOA, PL/SQL, JBoss Application Server, JUnit, AJAX, Agile Methodologies, Apache, DB2, Design Patterns, EJB, Eclipse, J2EE Application..., JSP, Java, Java Enterprise Edition, Microsoft SQL Server, Oracle, SOAP, SQL, Scrum, Servlets, Software Development, Solaris, Subversion, Testing, Unix, Web Services, Unix Shell Scripting, WebSphere Application..., XML, REST, Spring, UML, WebSphere, WebLogic
Education
Lamar University 2005 — 2007
MS, Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Computer Science and Engineering
Frontier Communications January 2014 - Present
Frontier Communications November 2010 - Present
Verizon March 2005 - November 2010
Verizon February 2004 - July 2005
Verizon March 1999 - February 2004
GTE February 1998 - March 1999
Skills
Network Engineering, Network Security, Disaster Recovery, Switches, Cisco Technologies, DNS, Technical Support, Process Improvement, Telecommunications, Networking, Troubleshooting, Network Administration, Firewalls, Servers, Active Directory, Routers, Operating Systems, IP, System Deployment, Hardware, DHCP, Software Documentation, Security, Solaris, Computer Security, Storage, Computer Network..., Cisco Routers, WAN, Network Design, MPLS, LAN-WAN, VoIP, Ethernet, Software Installation, Data Center, Routing, SQL, Group Policy, Wireless, Network Architecture, TCP/IP, Telephony, Unix, Virtualization, Infrastructure, VMware, Managed Services, System Administration, Checkpoint
Education
University of Dallas 2004 — 2006
MBA, Business Administration in the IT industry
DeVry University 1999 — 2001
Bachelor of Science (BS), Computer/Information Technology Administration and Management
ITT Technical Institute-Arlington 1997 — 1999
Engineer's degree, Electrical, Electronics and Communications Engineering
American Express March 2015 - Present
Virtusa February 2012 - Present
AIG March 2012 - March 2015
Merck November 2011 - March 2012
HCL Technologies May 2011 - March 2012
Telerx September 2011 - November 2011
Virtusa March 2010 - June 2011
Pegasystems March 2010 - May 2011
Frontier Communications October 2009 - February 2010
Skills
Spring, Hibernate, Unix, Shell Scripting, Server Architecture, Pegasystems PRPC, Software Development, SOA, Enterprise Architecture, Solution Architecture, Requirements Gathering, Weblogic, Websphere, Java Enterprise Edition, WebSphere, WebLogic, SDLC, Business Analysis, Agile Methodologies, Web Services, Requirements Analysis, Software Project...
Education
New Jersey Institute of Technology 2006 — 2007
Masters, Computer Networking
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and communications
Verizon Business June 2012 - Present
Frontier Communications January 2012 - June 2012
Verizon Business December 2008 - January 2012
Verizon 1996 - January 2012
Verizon Business December 1996 - April 2010
Skills
Managed Services, Account Management, Solution Selling, Telecommunications, Sales Management, VoIP, Customer Satisfaction, Unified Communications
Education
Kennesaw State University
MBA, Business Administration and Management, General
University of Tampa
BS, Marketing
OTDA, State of New York November 2010 - Present
Frontier Communications June 2010 - October 2010
Verizon Business September 2009 - May 2010
Health December 2008 - August 2009
AT&T April 2006 - April 2008
INVISION Inc. January 2006 - April 2006
IBM August 2005 - December 2005
Skills
Spring, Web Services, Tomcat, SOA, Weblogic, Java Enterprise Edition, JBoss Application Server, JDBC, JMS, EJB, Struts, SOAP, Java, Hibernate
Education
Karnatak University
B E, Comp
Frontier Communications January 2012 - Present
Commonwealth Telephone 1997 - 2007
Commonwealth Telephone Enterprises, Inc. 1997 - 2007
AkzoNobel 1991 - 1997
Skills
Sarbanes-Oxley Act, Forecasting, Integration, Management, Financial Analysis, Team Leadership, Budgets, Accounting, Program Management, Leadership, Customer Service, Analysis, Customer Satisfaction, Strategic Planning, Access
Education
King's College
Bachelor of Science (B.S.), Accounting
University of Scranton
Master of Business Administration (MBA), Accounting and Finance
Frontier Communications April 2011 - Present
NATURAL GALLERY GRANITE DIRECT April 2008 - June 2009
Brock Fence Company March 2007 - November 2007
TERMINIX INTERNATIONAL January 2006 - November 2006
FLEMING & SONS TILE May 2000 - June 2005
FLOWERS BAKERY OF JACKSONVILLE INC February 1985 - May 2000
Skills
Sign Language, Photojournalism
Education
Haslett High School 1974 — 1978
Florida School for the Deaf & Blind St
Iolani Academy
Jacksonville University
general studies
Talent & Acquisition August 2013 - Present
Gula Consulting January 2011 - Present
Kuhcoon October 2012 - June 2013
A J Consultants 2012 - 2012
OPTiMO Information Technology June 2011 - October 2011
Maxim Healthcare Services February 2011 - June 2011
CoalSpark Media December 2009 - December 2010
Solid Cactus Web.com, Inc. 2008 - 2008
Frontier Communications June 2007 - August 2007
Best Buy 2005 - 2007
Skills
SEO, Social Media Marketing, Social Media, Email Marketing, Marketing, Strategy, Marketing Strategy, Online Marketing, Recruiting, New Business Development, Social Networking, Management, Networking, SEM, Facebook, Business Development, Digital Marketing, Advertising, Project Management, Blogging, Public Relations, Mobile Applications, Marketing Communications, Press Releases, Sales, Technical Recruiting, Entrepreneurship, Web Marketing, Online Advertising, Google Adwords, Marketing Research, Business Management, Business Analysis, Brand Development, Brand Awareness, Web Analytics, Salesforce.com, WordPress, E-commerce, Public Speaking, Awesomeness, General Awesomeness, Hair, Healthcare Recruiting, Keyword Research, Google Analytics, Web Design, CRM software, SQL, IT Recruitment
Education
King's College 2007 — 2009
Marketing, Business, Marketing, Accounting, Entrepreneurship
Penn State University 2004 — 2007
Information Science and Technology
Frontier Communications June 2015 - Present
Frontier Communications September 2013 - May 2015
Frontier Communications September 2011 - September 2013
Frontier Communications February 2008 - September 2011
Frontier Communications July 2004 - February 2008
Alstom Transport 2003 - 2004
Skills
Union, HRIS, Payroll, Employee Relations, Performance Management, Process Improvement, Policy, Compliance, Coaching, Access, Excel, Outlook, Documentation, Auditing, Database Administration, AS400, Team Building, Word, Problem Solving, Project Implementation, Expenses, Accounts Payable, Administration, Change Management, SOX, Accounting, Tax, Visio, Call Centers, Management, Software Documentation, Benefits Administration, Deferred Compensation, Vendor Management, Sales Compensation, FMLA, Training, Onboarding, Sarbanes-Oxley Act, Microsoft Excel
Education
Kaplan University 2008 — 2011
Bachelors, Business
Kaplan University 2008 — 2011
Bachelor's Degree, Business
Technosoft Corporation March 2013 - Present
HCL Technologies (Infrastructure Services Division) August 2012 - March 2013
Frontier Communications July 2010 - August 2012
Verizon January 2002 - July 2010
UCP (United Cerebral Palsy) May 2009 - December 2009
Verizon 2002 - 2009
Transwitch January 2001 - December 2001
Learning Byte International (now Convergys) January 2000 - December 2000
Sr.Systems Consultant - IT October 1993 - December 1999
Skills
Budgets, Telecommunications, Enterprise Software, Vendor Management, Professional Services, Program Management, IT Strategy, Integration, Troubleshooting, Management, Enterprise Architecture, ITIL, SDLC, PMP, Cross-functional Team..., Software Documentation, Project Management, Disaster Recovery, Solution Architecture, CRM, Data Center, Unix, Testing, IT Management, Process Improvement, Software Project..., IT Service Management, Operating Systems, Product Management, Technical Support, Service Delivery, Business Intelligence, Business Analysis, System Administration, IT Operations, Business Process, Strategy, ERP, Cloud Computing, Team Leadership, Security, Networking, Leadership, Requirements Analysis, Infrastructure, Outsourcing, Business Development, Storage, SaaS, Pre-sales
Education
University of Phoenix 2008 — 2010
MBA, Technology Management
Santa Clara University 2001 — 2001
M.S (Non Degree), ComputerScience
Jawaharlal Nehru Technological University 1989 — 1993
B.Tech, Printing Technology
Arya Upper Primary School
EMC May 2013 - Present
SmallArc Inc January 2013 - April 2013
Midwest ISO May 2012 - October 2012
Frontier Communications January 2010 - May 2012
Lender Processing Services, Inc. (LPS) September 2011 - November 2011
Verizon 2009 - 2010
Health Right Inc August 2009 - December 2009
TBW June 2009 - August 2009
Verizon April 2008 - May 2009
National Institute for Aviation Research ( NIAR) December 2005 - December 2007
Skills
Databases, Database Administration, SQL Tuning, Oracle, T-SQL, PL/SQL, Performance Tuning, High Availability, SSIS, Oracle RAC, Microsoft SQL Server, Replication, Solaris, Greenplum DCA..., SQL, Unix, Shell Scripting, Linux
Education
Wichita State University 2005 — 2007
Master of Science (M.S.), Enginering
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Engineering
CVS Caremark Corporation October 2010 - Present
Frontier Communications June 2010 - October 2010
TAKE Enterprise Services, Inc. January 2009 - May 2010
University of Memphis July 2007 - December 2008
Education
The University of Memphis 2007 — 2008
Masters, Management Information Systems
Jawaharlal Nehru Technological University 2002 — 2006
Bachelors, Mechanical Engineering
AT&T May 2015 - Present
AT&T August 2014 - April 2015
AT&T September 2012 - July 2014
British Telecom May 2011 - August 2012
Tata Consultancy Services April 2004 - August 2012
Frontier Communications 2010 - 2011
Verizon Telecom 2009 - 2010
AT&T Mobility 2006 - 2009
Skills
Chef, OpenStack, Apigee, Weblogic, TIBCO iProcess, Oracle, Unix, Agile Methodologies, Solaris, Telecommunications, SOA, Integration, Tibco (BW, EMS, Hawk), Unix Shell Scripting, SSL Certificates, SQL, Apache Webserver, Cassandra, Java, C++, Cloud Applications, Business Intelligence, EAI, Requirements Analysis, Subversion, WebSphere MQ, Apache ZooKeeper
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology, Computer Science & Information Technology
Vignan Junior College
CloudFounders N.V. May 2014 - Present
Stage 2 Networks April 2013 - May 2014
Alteva September 2011 - November 2012
Cavalier Telephone April 2008 - September 2010
One Communications February 2004 - April 2008
Intermedia Communications 1997 - 1999
Frontier Communications 1994 - 1997
MCI 1982 - 1986
Skills
VoIP, Managed Services, Unified Communications, SIP Trunking, Co-location, Hosted Services, Solution Selling, MPLS, Telephony, Account Management, Ethernet, SIP, IP, Selling, Strategic Partnerships, Sales, Management, Channel Partners, Direct Sales, Telecommunications, Cloud Computing, Wireless, T1, Call Centers, PRI, SaaS
Education
Kent State University
Frontier Communications July 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Account Management, Wireless
Education
Kaplan University 2014 — 2017
Bachelor of Arts (B.A.) In Progress, Business, Management, Marketing, and Related Support Services
BBVA Compass January 2015 - Present
Blue Cross Blue Shield of Michigan August 2013 - December 2014
Snap-on Business Solutions March 2012 - July 2013
Frontier Communications September 2011 - March 2012
MAXIMUS December 2010 - August 2011
Sun America (Retirement Solutions) August 2007 - December 2010
THE HACKETT GROUP LIMITED June 2006 - August 2007
Skills
SDLC, SQL, Oracle, PL/SQL, Data Warehousing, Business Intelligence, Data Modeling, Databases, Shell Scripting, Oracle Database..., Requirements Analysis, ETL, Microsoft SQL Server, Oracle Developer Suite, Agile Methodologies, Unix, Software Development, Data Architecture, Operating Systems, Testing
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's, Electrical and Electronics
Frontier Communications October 1998 - Present
Skills
Troubleshooting, Telecommunications, Testing, Technical Support, Fiber Optics, Cabling, Computer Hardware, VoIP
Education
ITT Technical Institute-Fort Wayne 1996 — 1998
Associate's degree, EET
Benco Dental March 2008 - December 2009
CVS Caremark Corporation August 2005 - March 2008
Telerx October 2003 - August 2005
Pride Mobility Products May 2001 - June 2003
Frontier Communications May 1999 - December 2000
Education
Wilkes University 1991 — 1996
MBA, Business Administration
King's College 1988 — 1990
BS, business Administration
Frontier Communications November 2010 - Present
AT&T January 2010 - October 2010
JPMorgan Chase February 2007 - December 2009
Education
Kennedy Western University 1998 — 2000
Doctor of Philosophy (Ph.D.), Computer and Information Sciences and Support Services
Comcast Business October 2013 - Present
Frontier Communications July 2011 - April 2013
Frontier Communications May 1999 - July 2011
Adelphia Business Solutions February 1999 - April 2002
Bell Atlantic Yellow Pages 1994 - 1995
Bell Atlantic Yellow Pages 1994 - 1995
Bell Atlantic Yellow Pages 1994 - 1995
Skills
Sales, Telecommunications, CRM, Direct Sales, VoIP, Leadership, Salesforce.com, Solution Selling, Managed Services, Product Development, Unified Communications, Call Centers, Sales Management, Strategic Partnerships, Account Management, Customer Retention, Selling, Sales Process, Telephony, Cloud Computing, T1, Data Center, Sales Operations, Enterprise Software, Co-location, Cross-functional Team..., MPLS, Networking, WAN, SIP, Ethernet, Cisco Technologies, Avaya, Wireless, Channel Partners, Customer Satisfaction, SIP Trunking, Training, Forecasting, Hosted Services, IP, Professional Services, Broadband, SaaS, Vendor Management, Marketing Strategy, Product Management, Cold Calling, Lead Generation, Business Alliances
Education
King's College 1987 — 1991
BS, Business Administration
coughlin High School
Frontier Communications April 2015 - Present
Mybullfrog.com Verizon Wireless Premium Retailer September 2014 - February 2015
The Church of Jesus Christ of Latter-day Saints July 2012 - July 2014
Steak n Shake September 2010 - June 2012
Skills
Microsoft Office, Computer Network..., Wireless Networking, Networking, Conflict Resolution, Time Management, Hand Drafting, Drawing, Information Technology, Customer Satisfaction, Leadership, PowerPoint, Sales
Education
Kansas State University 2011 — 2012
Architecture
Fort Zumwalt East High School 2007 — 2011
High School Diploma, General Education
GENBAND June 2014 - Present
Frontier Communications May 2013 - August 2013
Business Information Center at Southern Methodist University December 2012 - May 2013
National Atmospheric Research Lab April 2010 - July 2010
Skills
CDMA, EIGRP, Matlab, Wireshark, OPNET, Subnetting, BGP, IPv6, GSM, UMTS, GPRS, Bash, Linux, SIP, RIP, CCNA, LTE, VHDL, VPN
Education
Southern Methodist University 2012 — 2014
Master's Degree, Telecommunications Engineering
Jawaharlal Nehru Technological University 2007 — 2011
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Frontier Communications September 2015 - Present
Frontier Communications July 2014 - Present
Frontier Communications July 2010 - Present
Verizon May 2001 - July 2010
GTE 1996 - 2001
Skills
Operations Management, Fleet Management, Customer Satisfaction, Process Improvement, Call Center, Vendor Management, Team Building, Supply Chain Management, Customer Service, Telecommunications, Process Scheduler, Management, Analysis, Budgets, Training, Supervisory Skills, Automotive, Purchasing, Call Centers, Forecasting, Sales Operations, Customer Retention, Project Planning, Pricing, Sales Management, Fleet Analytics, Supply Chain, Inventory Control, Procurement, Strategic Planning, P&L, Contract Management, Continuous Improvement, New Business Development, Sales, B2B, Project Management, SAP, Sales Process, Profit, Broadband, Business Planning, Selling
Education
Ivy Tech Community College 1976 — 1979
Associate, Automotive Technology
CenturyLink January 2014 - Present
Frontier Communications February 2007 - January 2014
Sprint Nextel October 1998 - February 2007
Northrop Grumman / Telephone & Data Systems May 1989 - October 1998
Skills
Forecasting, Financial Analysis, Process Improvement, Financial Modeling, Financial Reporting, Vendor Management, Budgets, Cross-functional Team..., Business Analysis, Mergers & Acquisitions, Wireless, Finance, Product Management, Sarbanes-Oxley Act, Accounting, Strategic Planning
Education
Kent State University
Finance / Economics
Frontier Communications February 2007 - Present
Skills
IP, Telephony, Troubleshooting, Ethernet, Managed Services, MPLS, Fiber Optics, Switches, Cisco Technologies, Network Design, T1
Education
Jones College-Jacksonville
Paychex August 2004 - Present
Frontier Communications May 2001 - August 2004
MGM Studios January 2000 - August 2000
MGM Studios January 1997 - January 2000
Freelance January 1995 - December 1999
MGM Studios January 1994 - January 1997
MGM Studios May 1991 - January 1994
Skills
SQL, Visio, Databases, Process Improvement, HTML, Troubleshooting, Oracle E-Business Suite, Management, Analysis, phpMyAdmin, JavaScript, System Administration, PL/SQL, Microsoft Office, Oracle HR, Windows, Dreamweaver, FTP, NGS, Infinium, Business Analysis, Oracle Discoverer, Payroll, MS Office Suite, HTML + CSS, PHP, KBX, Discoverer, VMware Workstation, Paint Shop Pro, Lean Six Sigma, Software Documentation
Education
Rochester Institute of Technology 2014 — 2014
Lean Six Sigma Green Belt Certification
Rochester Institute of Technology 2003 — 2009
Masters Degree, Information Technology
Santa Monica Community College 1998 — 1999
Certification, HTML & Web Design
UCLA 1992 — 1998
Screenwriting
Ithaca College 1983 — 1987
Bachelor of Science, Cinema & Photography
West Genesee High School 1980 — 1983
Multi-County Juvenile Attention Center May 2015 - Present
Frontier Communications December 2013 - April 2015
Allied Machine & Engineering Corp. May 2011 - December 2013
Education
Kent State University
Lincoln Financial Group September 2014 - Present
Sysintelli Inc, January 2011 - Present
Frontier Communications January 2014 - September 2014
Allscripts October 2011 - December 2013
Allscripts 2011 - 2013
CCCi 2011 - 2012
Skills
Force.com, Salesforce.com, Apex Data Loader, Apex Programming, Visualforce Pages, Salesforce.com..., Cloud Computing, SFDC, Salesforce.com..., CRM, Workbench, SaaS, Salesforce.com..., CRM Integration, SDLC, Business Process, Salesforce Training, Chatter, Salesforce.com..., Requirements Analysis, Business Intelligence, Business Analysis, Enterprise Software, Oracle, Integration
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Information Technology
Frontier Communications March 2015 - Present
Frontier Communications June 2014 - February 2015
Frontier Communications May 2013 - May 2014
Skills
Microsoft Excel, Pivot Tables, Business Intelligence..., Trend Analysis, Microsoft Office, Data Management, Ad Hoc Reporting, SharePoint, Analytics, Financial Reporting, Summary Reports, Performance Management, Team Coordination, Google Earth, Data Entry, Summarizing Information, Salesforce.com
Education
King's College 2011 — 2014
Bachelor's Degree, major in Finance, minor in Economics, summa cum laude
University of Pittsburgh 2010 — 2011
Jubilee Consulting USA September 2009 - Present
Frontier Communications 2009 - 2012
LANWANMAN Networking, Inc. 2010 - 2011
DOT Consulting July 2007 - September 2009
Contextusgroupsvc January 2006 - July 2007
Skills
Customer Master, Order Management, Scheduling Agreements, Availability Check and..., Configuring, Implemention, Tools: ECC 6.0, 5.0..., Operating Systems:..., ASAP Methodology, Test Scripts, Unit &..., SAP SD Fundamentals/..., Project Management, Relationship..., SAP Business Process..., Microsoft Office..., Excel-SharePoint, PowerPoint,, Visio, Word,, MS Project, Tools: ECC 6.0, ECC 5.0/6.0, SAP R/3 4.6, 4.7, SAP
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's degree, Management Information Systems, General, 3.76
UTA ARLINGTON 2006 — 2008
Christ's School Ado-Ekiti, Nigeria 1986 — 1992
Performance Services January 2014 - Present
Frontier communications February 2007 - January 2014
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, Troubleshooting, Ethernet, Managed Services, MPLS, Cisco Technologies, Vendor Management, Fiber Optics, Network Design, T1, Computer Network..., Switches, Unified Communications, TCP/IP, Customer Satisfaction
Education
ITT Technical Institute-Fort Wayne 2000 — 2002
Associate's degree, Computer Systems Networking and Telecommunications
Frontier Communications February 2011 - Present
Michigan Army National Guard May 1981 - June 2010
Verizon Business January 1980 - March 2010
Skills
Telecommunications, VoIP, Wireless, IP, Ethernet, Telephony, MPLS, Call Center, Managed Services, Fiber Optics, Network Design, T1, Troubleshooting, Unified Communications, DSL
Education
Jackson Community College 2008 — 2010
Waldron Area Schools 1961 — 1974
Hgh school diploma, General studies
Frontier Communications December 2005 - Present
Butler Telecom May 2004 - December 2005
Skills
Avaya IP Office, Mitel 3000, Mitel 3300 MCD, Mitel 5000 HX, Nortel Norstar, BCM,..., Adtran Netvanta Data..., Cassidian ECS1000, Avaya, IP, VoIP, Call Center, Switches, Unified Communications, LAN-WAN, T1, MPLS, Telephony, Telecommunications, Wireless, Call Centers, Ethernet, DSL, Managed Services, Networking, Computer Network..., Fiber Optics, SIP, Cabling, SIP Trunking, WAN, VPN, Metro Ethernet, Data Center, Mitel 3300, Optical Fiber, Broadband, Co-location, TDM, Network Design, Network Engineering
Education
Kent State University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Frontier Communications April 2007 - Present
Verizon Data Services April 2005 - January 2011
Skills
Networking, Telecommunications, IP, Wireless, Troubleshooting, Network Design, Switches, TCP/IP, VoIP, MPLS
Education
ITT Technical Institute-Indianapolis 1997 — 1999
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering, 3.9
1040TaxBiz September 2013 - Present
Sallie Mae November 2012 - July 2013
Wells Fargo January 2012 - November 2012
Frontier Communications July 2011 - January 2012
Goodwill Industries of Central Indiana July 2010 - July 2011
LSI October 2008 - November 2009
Education
Ivy Tech Community College 2007 — 2010
Associate's degree, Business Administration and Management, General
Memorial High School 1996 — 2000
Diploma, College Prep
Frontier Communications September 2012 - Present
Education
ITT Technical Institute-Indianapolis 1987 — 1988
KeyBank May 2013 - Present
Whole Foods Market February 2012 - May 2013
Frontier Communications January 2011 - December 2011
Best Buy October 2010 - January 2011
Skills
Typing, Customer Service, Customer Retention, Customer Oriented, Computers, Selling Skills, Cross Selling, Efficent, Microsoft Office, DOS, Epic Systems, Microsoft Word, Sales, Customer Satisfaction
Education
Ivy Tech Community College 2009 — 2010
N/A, Registered Nursing/Registered Nurse
Frontier Communications April 2011 - Present
Peerless Cleaners February 2001 - April 2011
Education
Homestead High School
General
Ivy Tech Community College
Certificate in Office Administration, Office Administration
BAYADA Home Health Care June 2009 - September 2012
Bayada Home Health 2009 - 2012
Frontier Communications June 2008 - June 2009
SPRINT/NEXTEL June 2007 - May 2008
Verizon Wireless September 2002 - September 2006
SPRINT PCS November 2001 - September 2002
CHOICE ONE COMMUNICATIONS December 1999 - April 2001
Commonwealth Communications January 1995 - June 1999
Cellular Plus June 1987 - November 1994
NATIONWIDE FUND RAISERS, INC April 1985 - February 1986
Skills
Marketing, Sales, Fundraising, Telecommunications, Human Resources, Management, Cold Calling, Proposal Writing, Customer Service, Access, Sales Operations, Program Management, Healthcare, Account Management, Leadership, Sales Management, Team Building
Education
King's College
Bachelor of Science, Business Administration
BullsEye Telecom January 2015 - Present
BullsEye Telecom May 2014 - Present
BullsEye Telecom August 2013 - Present
Ivy Tech Community College 2009 - August 2013
Frontier Communications 2010 - 2012
Frontier Communications 2010 - 2012
Verizon Wireless 2006 - 2009
Verizon Wireless 2004 - 2006
Centennial Wireless 2002 - 2004
Skills
Databases, Microsoft Excel, VoIP, Data Entry, Telecommunications, Access, Testing, Call Centers, Quality Assurance, Management, SQL, SDLC, Networking, Training, Microsoft Office
Education
Ivy Tech Community College 2009 — 2013
Associate of Arts and Sciences (AAS), Accounting, 3.93
Frontier Communications September 2013 - Present
Education
ITT Technical Institute-Fort Wayne 1984 — 1986
AAS Electronics Engineering Technology, Electrical and Electronics Engineering
Frontier Communications May 2007 - Present
Commonwealth Telephone Enterprises January 2004 - May 2007
Commonwealth Telephone Enterprises March 1998 - December 2003
Skills
Procurement, Warehousing, Inventory Management, Bill of Materials, Inventory Analysis, Vendor Management, Vendor Managed Inventory, Facilities Management, Acquisition Integration, Fleet Management
Education
King's College 1991 — 1998
Bachelor of Science (BS), Accounting
Verizon August 2013 - Present
Bank of America November 2012 - June 2013
TMG Health July 2012 - October 2012
Frontier Communications July 2010 - July 2012
Verizon February 2001 - June 2010
Tata Consultancy Services March 1998 - February 2001
Skills
Pega PRPC, Enterprise Architecture, Agile Methodologies, Telecommunications, IT Strategy, Business Process..., SOA, Telecommunications..., Pegasystems PRPC, Business Intelligence, Software Development, Software Conversions, Software Project..., Unix, Integration, Requirements Analysis, SDLC, SQL, Oracle, PL/SQL, Web Services, Linux, XML, Java, Solution Architecture, Testing, Data Warehousing, Disaster Recovery, Databases, Visio, Perl, Virtualization, Unix Shell Scripting, ETL, Claims Management
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Master of Business Administration (MBA), Information Security
PSG College of Technology 1996 — 1998
Master of Engineering (MEng), Computer Science and Engineering
Sri Venkateswara University 1992 — 1996
Bachelor of Technology (BTech), Computer Science and Engineering
Frontier Communications March 1999 - Present
Skills
Networking, Telecommunications, Telephony, Troubleshooting, Cabling, Network Security, Phone System..., Mitel, Avaya IP Telephony, Software Installation, Unified Communications, T1, Call Centers
Education
Kent State University 1994 — 1997
Communication, Journalism, and Related Programs
Frontier Communications March 2006 - Present
Aisin U.S.A. Mfg., Inc. January 1995 - March 2006
Skills
VoIP, Switches, Telecommunications, Troubleshooting, Cisco Technologies, Network Design, IP, Ethernet, Routers, MPLS, WAN, LAN-WAN
Education
Ivy Tech Community College 1998 — 2002
Associate of Science (AS), Industrial Engineering
Van Ausdall & Farrar August 2014 - Present
Dish Network February 2013 - August 2014
Frontier Communications July 2010 - December 2012
Verizon March 2004 - July 2010
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, Networking, Technical Support, IP, Switches, Team Leadership, Software Installation, Managed Services, Process Improvement, Call Centers, Printers, Customer Service, Account Management, Project Management
Education
Johnson University 1992 — 1994
Bachelor's Degree, Christian Education
Bethany Bible College Sussex New Brunswick, Canada 1982 — 1984
none, Youth Ministry
Frontier Communications July 2014 - Present
Walmart September 2009 - June 2015
Skills
Information Technology, Windows Server, Windows 7, Office 2010, Computer Hardware, Team Leadership, Leadership, Networking
Education
ITT Technical Institute-Murray 2014 — 2016
ITT Technical Institute-Murray 2013 — 2014
Associate's Degree, Network and System Administration/Administrator, B+
Frontier Communications December 2013 - Present
Skills
Telecommunications, IP, Troubleshooting
Education
ITT Technical Institute-Troy 1995 — 1998