Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
AT&T September 2015 - Present
Frontier Communications June 2015 - September 2015
Cyan, Inc. 2011 - November 2014
Tellabs 2004 - 2011
Turin Networks 2000 - 2004
Wipro Technologies 1998 - 2000
Skills
IP, Consulting, Product Development, Management, Business Analysis, Program Management, Strategy, Enterprise Software, Project Management
Education
The University of Texas at Austin - Red McCombs School of Business 2013 — 2015
Master of Business Administration (M.B.A.), General Management
Anna University 1991 — 1995
BS, Comp. Science & Engg
WOW! Internet, Cable & Phone October 2015 - Present
CenturyLink August 2013 - Present
Frontier Communications June 2015 - September 2015
CenturyLink December 2009 - August 2013
QWEST COMMUNICATIONS CORP May 2005 - December 2009
Skills
Project Management, Product Development, IPTV, Telecommunications, Team Leadership, IP, VoIP, Product Management, Network Design, Mobile Devices, MPLS, Broadband
Education
Arizona State University, W. P. Carey School of Business 1993 — 1997
Bachelor of Science (B.S.), Marketing
Imagine Communications April 2014 - Present
Time Warner Cable Business Class April 2013 - April 2014
Frontier Communications January 2010 - December 2012
AT&T January 2003 - January 2009
Time Warner Cable August 1996 - November 2003
Skills
VOD, Advertising, Marketing Materials, Customer Relations, Product Development, IPTV, Telecommunications, HD, Broadband, Social Media, Wireless, Analysis, Packaging, Wireless Broadband, Brochures, Budgeting, Marketing Strategy, Market Planning, Promotions, Corporate Identity, Research, Market Research, Digital TV, Logo Design, Graphic Design, Strategic Planning, Planning, Forecasting, Account Management, Set Top Box, Conditional Access, Trade Shows, Negotiation, Posters, Retail, EPG, Event Management, Interactive TV, Mobile TV, New Business Development, Product Management, Catalogs, Direct Mail, DVR, Marketing, Customer Service, Project Planning, Product Launch, Product Marketing, Marketing Communications
Education
Baker University 2000 — 2002
MBA, Marketing, Finance
Baker University 1977 — 1981
Bachelor of Science (BS), Journalism, Marketing
West Seattle Computers July 2014 - Present
The Moth December 2013 - Present
Alt13 September 2013 - Present
Frontier Communications December 2009 - September 2013
Verizon October 2007 - December 2009
Verizon October 2007 - December 2009
THE TANK STUDIOS February 2007 - May 2007
WDS Global November 2005 - February 2007
CROSS MEDIA SERVICES WEST August 2003 - January 2005
Skills
Troubleshooting, Telecommunications, Call Center, Technical Support, Windows, Project Management, SharePoint, Customer Service, Active Directory, Windows Server, Software Documentation, Fiber Optics, Audio Engineering, Audio Post Production, Video Editing, Videography, Photography, Portrait Photography, Adobe Creative Suite, Pro Tools, Sony Vegas, Wireless, Cisco Technologies, Routers, TCP/IP, Call Centers, Network Security, Servers, Video Production, Operating Systems, Computer Hardware, LAN-WAN, Mobile Devices, Software Installation, Networking, Network Administration, Wizard, Training, System Administration, Birthdays
Education
Art Institute of Seattle 2001 — 2003
Associates of Applied Arts, Audio Production
LEWISTON SENIOR HIGH 1996 — 2000
Diploma, Journalism, Drama, Choir, Radio Broadcast Technology
Coriant GmbH & Co. KG June 2013 - Present
Nokia Siemens Networks June 2009 - May 2013
Global Crossing April 2007 - May 2009
Global Crossing October 2004 - March 2007
Global Crossing July 2003 - September 2004
Global Crossing May 2002 - June 2003
Global Crossing May 1999 - March 2002
Frontier Communications November 1996 - April 1999
Frontier Communications March 1990 - October 1996
Sundaram Clayton Limited January 1986 - March 1987
Skills
DWDM, Telecommunications, Ethernet, SDH, Fiber Optics, Metro Ethernet, Optical Fiber, TDM, Network Design, Microwave, Network Architecture, Networking, LTE, Transmission, WAN, T1, LAN-WAN, Frame Relay, SIP, Telephony, Managed Services, OTN, Data Center, Switches, Carrier Ethernet, Network Engineering, QoS, Routing, ATM networks, Cisco Technologies, Unified Communications, Broadband
Education
Iowa State University 1987 — 1989
M.S.
University of Oklahoma 1987 — 1987
M.S.
B. M. S. College of Engineering 1979 — 1984
B.E.
J.K. Lindsay Memorial, BGML HS. 1975 — 1977
Frontier Communications 2010 - Present
Javelin Marketing Group 2004 - 2009
TXU 2001 - 2004
Marconi Comunicaciones 2000 - 2001
Verizon 1998 - 2000
Fina Oil and Chemical Company 1996 - 1998
BNSF Railway 1990 - 1995
Skills
Event Management, Team Building, Brand Management, Marketing Strategy, Product Management, Channel Partners, Competitive Intelligence, Marketing Analytics, Business Development, Direct Marketing, B2B Marketing, Telecommunications, Leadership, Segmentation, Integrated Marketing, Advertising, Lead Generation, Strategic Planning, B2B, Sales Operations, Product Marketing, Market Planning, Analytics, Strategy, Marketing, Cross-functional Team..., Marketing Research, Salesforce.com, SEM, Multi-channel Marketing, Strategic Partnerships, Forecasting, Competitive Analysis, Management, CRM, Team Leadership, Program Management, Sales, Direct Mail
Education
Texas Christian University - M.J. Neeley School of Business
Master of Business Administration (MBA)
Austin College
BA
CareTek Services Inc. June 2014 - Present
Comcast June 2012 - June 2014
Executives In Action September 2011 - June 2012
Frontier Communications July 2010 - June 2011
Verizon Communications March 2002 - June 2010
Verizon Communications June 2000 - March 2002
GTE Communications January 1998 - June 2000
Skills
Integration, Technical Leadership, Solution Architecture, Application Architecture, Program Management, Agile Project Management, Enterprise Architecture, Solution Development, Software Development, SOA, Digital Transformation, System Architecture, Telecommunications, Business Intelligence, Operations Management, Business Analysis, CRM, SDLC, E-commerce, Project Management, Technology Integration, Agile Methodologies, Process Improvement, Software Project..., Database Design, Scrum, Data Warehousing, Cloud Computing, IT Strategy, Requirements Analysis
Education
Southern Methodist University - Cox School of Business 2003 — 2005
MBA, Corporate Finance, Strategy & Entrepreneurship
Arizona State University 1996 — 1997
MS, Computer Science
Osmania University 1991 — 1995
BE, Computer Science & Engineering
ACN 2015 - Present
ACN 2009 - 2014
ACN 2002 - 2009
Global Crossing 2000 - 2002
RateXchange 2000 - 2000
Global Crossing 1996 - 2000
Frontier Communications 1994 - 1996
Allnet Communications 1988 - 1994
Skills
Contract Negotiation, Dispute Resolution, Telecommunications, Vendor Management, Management, Process Improvement, Leadership, Business Process, Operations Management, Sales, Accounting, Accounts Receivable, Credit, Retail, Account Reconciliation, VoIP, Mergers & Acquisitions, Call Centers, Forecasting, Team Leadership, Business Analysis, Wireless, Customer Satisfaction, Outsourcing, Program Management
Education
Baker College Business and Corporate Services
Bachelors
Hyundai Kia America Technical Center, Inc. (HATCI) November 2013 - Present
Rotary International July 2008 - Present
Verizon Wireless April 2013 - October 2013
Frontier Communications January 2010 - April 2013
Ford Motor Company February 1987 - February 2007
Skills
Start-ups, Customer Satisfaction, Process Improvement, Engineering, Project Management, Procurement, Technical Support, Quality Assurance, Electrical Engineering, Budgets, Root Cause Analysis, Project Coordination, Competitive Analysis, Microsoft SQL Server, ERP, Consulting, Automotive Engineering, Product Lifecycle...
Education
Arizona State University 1982 — 1986
BSEE, Electrical Engineering
Cabela's 2014 - 2015
Frontier Communications May 2010 - September 2012
BEA, Inc September 2006 - May 2009
DynaVox Technologies October 2002 - September 2006
FORE Systems 2000 - 2002
Black Box Network Services 1998 - 2000
ADTRAN 1995 - 1998
Motorola UDS 1993 - 1994
Skills
Channel, Product Life Cycle..., Product Management, Product Development, Product Marketing, Cross-functional Team...
Education
University of Phoenix 1990 — 1992
MBA, Business Administration
Athens State University 1986 — 1989
BS, Business Administration
Jefferson Technical College 1980 — 1983
AAS, Electrical / Electronic Engineering
Cologix, Inc. February 2015 - Present
Frontier Communications December 2014 - February 2015
TEKsystems October 2014 - November 2014
Time Warner Cable Business Class January 2007 - February 2014
AT&T July 1997 - January 2007
Ball State University August 1996 - July 1997
Skills
Operations Management, Project Management, Telecommunications, VoIP, MPLS, Network Design, Wireless, Managed Services, Call Center, IP, Cisco Technologies, Computer Network..., Vendor Management, WAN, Data Center, Telephony, Unified Communications, Ethernet, Optical Fiber, Troubleshooting, Switches, Fiber Optics, Co-location, T1, LAN-WAN, Security, Broadband, Routers, Metro Ethernet, Disaster Recovery, Network Engineering, Call Centers, Networking, Frame Relay, SIP Trunking, Cabling, Network Architecture, Wireless Networking, Routing, Outsourcing, System Deployment, DWDM, Avaya, SIP, Provisioning, VPN, TCP/IP, Pre-sales, Cisco IOS, Internet Services
Education
Ball State University 1996 — 1997
Master of Sciences, Information and Communication Sciences
Ball State University 1992 — 1996
B.A., Telecommunications
VirMedice January 2015 - Present
Kingman Regional Medical Center September 2013 - Present
JP_CS Computer Consultant Corporation September 2012 - September 2013
Kingman Regional Medical Center January 2008 - April 2012
Kingman Regional Medical Center January 2008 - April 2012
Kingman Regional Medical Center 2008 - 2012
Frontier Communications May 2003 - October 2008
Frontier Communications April 2003 - October 2008
Hastings Entertainment January 2000 - October 2002
Skills
Data Entry, Computers, Microsoft Office, Microsoft Word, Microsoft Excel, Telecommunications, Typing, 10 Key, Call Centers, Inventory Management, Software Documentation, Hospitals, Training, Customer Service, EHR, Teamwork, EMR, HIPAA, Outlook, PowerPoint, Team Building, Databases, Access, Invoicing, Healthcare, Leadership, Healthcare Information..., Healthcare Management, Project Management, Process Improvement, Public Speaking, Documentation, Management
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Information Technology
Ashford University 2012 — 2014
Bachelor's Degree in Business Administration, Human Resources Management/Personnel Administration, General, 3.73
Northern Arizona University 2002 — 2003
None, Undergraduate courses
Northern Arizona University 2001 — 2002
a degree, Secondary Education; an emphasis in English and
Mohave Community College 1997 — 2000
None, Undergraduate courses
BetterKind Marketing January 2015 - Present
Lincoln Financial Group April 2014 - Present
Family Hospice of Northeast Indiana March 2013 - September 2013
Phil's Hobby Shop, Inc. March 2012 - March 2013
Frontier Communications September 2009 - March 2011
Navistar, Inc. September 2008 - April 2009
Bible League International February 2004 - August 2008
Nazarene Recreation May 2002 - February 2004
WQME 98.7 February 2002 - May 2002
Skills
Fundraising, Newsletters, Direct Mail, Radio, Cost Analysis, Catalogs, Budgeting, Team Building, PowerPoint, Microsoft Office, Advertising, Problem Solving, Event Planning, Marketing Communications, Promotions, Outlook, Access, Marketing Strategy, Planning, Writing, Vendor Relations, Market Planning, Non-profits, Project Planning, Marketing, Budgets, Program Management, Strategy, Nonprofits, Marketing Management, Sales, CRM
Education
Lewis University 2007 — 2008
Business
Anderson University 1999 — 2003
B.S., Marketing
Frontier Communications January 2012 - Present
WSBT Radio Group December 2010 - January 2012
One Communications December 2008 - May 2009
McShane's Inc December 1990 - December 2000
Skills
Managed Services, VoIP, Co-location, Leadership, Telecommunications, Sales, Recruiting, Salesforce.com, Direct Sales, Marketing, Customer Retention, Sales Process, Solution Selling, Call Centers, Management, Sales Management, Telecommunications..., Marketing Strategy
Education
Ball State University - College of Business 1981 — 1986
MIS, Management, Computer Science
Merrillville High School 1978 — 1981
Frontier Communications
Skills
Customer Service, Telecommunications, Strategic Planning, Process Improvement, Account Management, Leadership, Team Leadership, Sales Management, Vendor Management, Cross-functional Team...
Education
Angelo State University 1988 — 2004
Bachelor of Science
Spectrum Health May 2014 - Present
Comcast Business June 2013 - April 2014
Frontier Communications July 2012 - June 2013
Verizon Wireless March 2007 - June 2012
Skills
Wireless, Telecommunications, Cellular Communications, Direct Sales, Customer Retention, Solution Selling, Sales, VoIP, Customer Experience, Mobile Devices, Broadband, Unified Communications, M2M, Salesforce.com, Cold Calling, Telephony, Mobile Technology, Mobile Communications, Networking, Wireless Networking, LTE, CDMA, 4G, T1, Quotas, Team Leadership, Wireless Broadband, Sales Process, PRI, DSL, Product Management, CPE, Retail Sales, Avaya, Internet Services, Business Services, MPLS, Sales Management, Managed Services, Customer Satisfaction, Sales Presentations, Telecommunication...
Education
Baker College of Muskegon 2009 — 2011
Frontier Communications June 2015 - Present
Tata Consultancy Services November 2012 - July 2014
Skills
Java, SQL, C, C++, .NET, C#, AngularJS, HTML, Oracle, Node.js, PL/SQL, Windows, PHP, MySQL, AJAX, JavaScript, CSS, jQuery, Servers, Linux, Amdocs Clarify, WebLogic, R, Matlab, SoapUI, mys, Microsoft SQL Server, JSON, XML, GruntJS
Education
The University of Texas at Dallas 2014 — 2016
Master's Degree, Computer Science
Anna University 2008 — 2012
Bachelor's Degree, Information Technology
Chinmaya Vidyalaya 2006 — 2008
High School, Computer Science
Padma Seshadri Bala Bhavan Senior Secondary School 1993 — 2006
High School
Frontier Communications September 2012 - Present
Skills
Program Management, SR. Business Analyst, Troubleshooting, XP, VPN, TCP/IP, Switches, Network Design, DHCP, Network Architecture, VMware ESX, Routers, CCDP, Juniper, Talent Acquisition, Employee Benefits, FCoE, Accounting, Data Center, DNS, Active Directory, VMware, Windows, LAN Switching, Virtualization, Microsoft Office, Social Media Marketing, Strategic Communications, CCNP, Routing Protocols, QoS, Windows Server, Recruiting, CCIE, Network Security, Windows 7, CCNA, Load Balancing, Servers, Routing, Customer Service, Network Administration, Cisco Technologies, IP, BGP, Storage Area Networks, OSPF, Firewalls, LAN-WAN
Education
MBA IWU 2001 — 2003
MBA
Ball State University 1983 — 1987
Frontier Communications January 2011 - Present
Frontier Communications January 2011 - November 2012
Skills
Telecommunications, VoIP, Wireless, Managed Services, Call Centers, Solution Selling, Product Management, MPLS, Telephony, Unified Communications, IP, Direct Sales, Vendor Management, Account Management, Product Marketing
Education
Baker College of Owosso 2003 — 2006
Business, Marketing
Chippewa Hills High School 1999 — 2003
Diploma
E. Rogers Associates October 2014 - Present
Frontier Communications November 2011 - October 2014
Westwood One January 2009 - October 2011
Greenwich Associates April 2006 - December 2008
Pitney Bowes, Inc January 2003 - March 2006
US Mailing Operations January 2000 - January 2003
Pitney Bowes August 1999 - September 2000
PRIMEDIA, Inc January 1999 - July 1999
Simon & Schuster, Inc January 1992 - January 1999
Young & Rubicam, Inc September 1990 - January 1992
Skills
Talent Management, Recruiting, Employee Relations, Performance Management, Talent Acquisition, Succession Planning, Human Resources, Sourcing, Deferred Compensation, Onboarding, Personnel Management, Interviews, Employment Law, Management, Strategic Negotiations, Benefits Administration, Strategy, Training, Change Management, Leadership, Employee Benefits, Organizational Design
Education
Arizona State University 1978 — 1982
B.S., Business Administration
Arizona State University
Bachelor of Science, Business Administration; Marketing Management
American University August 2015 - Present
American University August 2015 - Present
Center for Ecological Living and Learning (CELL) March 2015 - August 2015
Frontier Communications March 2014 - March 2015
SHRM, Southern Connecticut August 2014 - February 2015
The Christian Science Monitor May 2012 - January 2014
Wereldhave January 2012 - May 2012
Euphrates Institute April 2011 - December 2011
Coastal Mountains Land Trust 2009 - 2010
Skills
Public Speaking, Event Planning, Community Outreach, Social Media, Editing, Blogging, Research, Public Relations, Marketing, Fundraising, Nonprofits, Teaching, Spanish, Proofreading, Microsoft Office, Creative Writing, Social Networking, Event Management, Copy Editing, Social Media Marketing, Non-profits, Communication Skills, Communication, Leadership Development
Education
American University 2015 — 2017
MA, Social Enterprise
Principia College 2008 — 2011
B.A., Religious Studies
Frontier Communications June 2015 - Present
Microsoft August 2008 - April 2015
CBS Radio 2006 - 2010
Microsoft June 2005 - December 2005
The Art Institute of Seattle March 2004 - October 2004
CBS Radio February 2004 - June 2004
United States Marine Corps June 1995 - June 1999
Skills
Audio Engineering, Encoding, Video, Microsoft CRM, Radio Broadcasting, Video Encoding, Audio Encoding, Microsoft Office, Military, Computer Proficiency, Computer Hardware, Some HTML Scripting..., AVSP Scripting, Databases, Military Experience, Military Operations, Windows 7, Windows Vista, Windows XP Pro, Mac OS, Video Coding, Audio Codecs, Broadcast, Video Editing, Sound, Photoshop, Social Media, Digital Media, Management, Editing, Television, Audio Editing, Video Production
Education
Art Institute of Seattle 2003 — 2004
Associates of Applied Arts, Audio Production
Ballard High School
Frontier Communications March 2007 - Present
skyworld aviation 2004 - 2005
Skills
T1, POTS, DSL, Broadband, Telecommunications, VoIP, IP, Wireless, Ethernet, Frame Relay, Cabling, Telephony, Optical Fiber, Fiber Optics, Routers, Switches, Internet Services, Routing, Wireless Networking, Cellular Communications, Fusion Splicing, Cable Modems, Fiber Optic Networks, FTTx, ADSL, Copper Cabling, DSLAM, Outside Plant, Troubleshooting, Software Installation, Hardware, WiFi, Broadband Access, Customer Experience, SIP Trunking, SIP, Windows XP, Computer Repair, Laptops, Computer Hardware, WAN, LAN-WAN, Computer Network..., Cat5, Fiber Optic Cable, Telecommunication..., Cables, Cisco Routers, Wireless Broadband, Customer Service
Education
Penn State University 2014 — 2015
Geographic information systems master's certificate, GIS
University of Denver 2013 — 2014
Master's of environmental policy, Environmental Studies
Ashford University 2009 — 2012
BA, Environment
Pittsburgh Institute of Aeronautics 2002 — 2004
Associates in Applied Science, Aeronautics
Frontier Communications February 2015 - Present
Windstream Communications September 2013 - February 2015
Stroud Network Services October 2012 - September 2013
Skills
CCNA, CCDA, MCP, MCITP, Dell PowerEdge Servers, Windows Server, Cisco Networking, Microsoft Certified..., Level Platforms, Autotask, Network Administration, Symantec Endpoint..., Dell Computers, Windows 7, MSS, CMS, Calix, Adtran, Juniper, Alcatel
Education
Arkansas State University-Mountain Home 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Information Technology
Mountain Home High School
Frontier Communications May 2015 - Present
Ericsson December 2013 - May 2015
Alcatel-Lucent January 2006 - December 2013
Dallas County Community College District March 2004 - January 2006
Dallas County Community College District February 2002 - March 2004
Nortel 2001 - 2001
Skills
IIS, IPTV, Windows Server, Microsoft SQL Server, Telecommunications, TCP/IP, SIP, Network Architecture, System Deployment, Virtualization, Ethernet, Testing, Computer Hardware, IP, Troubleshooting, Switches, Wireless, DHCP, Network Design, MPLS, SDH, Integration, Pre-sales, SS7, Solaris, ATM networks, Weight Training, VoIP, Unix, LTE, Cisco Technologies, OSPF, Network Administration, Servers
Education
Appalachian State University 1996 — 2000
Bachelor of Science, Computer Science
Frontier Communications March 2015 - Present
Frontier Communications July 2010 - March 2015
Verizon November 2003 - July 2010
Verizon Telecom November 1981 - November 2003
Skills
Project Planning, Management, Budgets, Telecommunications, VoIP, Ethernet, IP, MPLS, Network Design, Telephony, Fiber Optics, Broadband, Network Engineering, T1, DSL, Optical Fiber, Telecommunications..., Managed Services, FTTx, WAN, Internet Services, Telecommunications..., Provisioning, Network Architecture, System Deployment, DWDM, Unified Communications, Metro Ethernet, SDH, Frame Relay, LAN-WAN, ATM networks, Switches, Computer Network..., TDM, QoS, SIP
Education
Ashland University 1991 — 1993
Master of Business Administration, Management
Franklin University 1986 — 1989
Bachelor of Science, Electronic Engineering
Randstad Technologies Contractor on Assignment at Verizon Communications November 2014 - Present
Technology Staffing Resources Inc. (TSRI) April 2014 - November 2014
CoreLogic Credco January 2014 - April 2014
H&R Block January 2007 - April 2014
CornerStone Staffing July 2013 - January 2014
Frontier Communications 2010 - 2012
Verizon Communications, Inc. July 2006 - June 2010
Verizon Customer Operations July 2004 - June 2006
Verizon Network Operations July 2003 - June 2004
Verizon Network Operations July 1998 - June 2003
Skills
Project Management, System Conversion, Operational Support, Large System..., Procedural Documentation, Preparing Business Cases, Telecommunications, Leadership, Supervisory Experience, IT Project..., Tax Preparation, Call Centers, Management, Product Management, Vendor Management, Process Improvement, Customer Satisfaction, Training, Project Planning, Strategic Planning, Program Management, Contract Negotiation, Forecasting, Budgets, Networking, Integration, Quality Assurance, Cross-functional Team..., Troubleshooting, Visio, Team Leadership, Business Analysis, Business Process..., SDLC, Human Resources, Analysis, Sales, Account Management, Team Building, Change Management, Software Documentation, Access, Contract Management, Customer Service, System Administration, Operations Management, PeopleSoft, Requirements Analysis, Information Technology, Customer Retention
Education
Angelo State University 1992 — 1993
Master of Business Administration (M.B.A.), Business Administration and Management, General
Angelo State University
Bachelor of Business Administration (B.B.A.), Computer Science
Loraine High School
Diploma, General Studies
Self Employed August 2007 - Present
Frontier Communications April 2004 - July 2007
Idea Connections 1998 - 2001
Frontier Cellular/Frontier Communications 1995 - 1998
Xerox 1990 - 1995
Skills
Graphic Design, Creative Direction, Marketing, Graphics, Marketing Communications, Packaging, Art Direction, Brand Development, Brochures, Adobe Creative Suite, Newsletters, Web Design, Creative Strategy, Advertising, Photoshop, Logo Design, Direct Mail, Email Marketing
Education
art institute of fort lauderdale 1979 — 1981
GENBAND 2014 - Present
CASA - Court Appointed Special Advocates November 2012 - December 2014
SDN Communications June 2013 - March 2014
Aptimage 2014 - 2014
Frontier Communications August 2010 - February 2013
Revonix January 2009 - August 2010
Qwest Communications March 2003 - September 2008
BellSouth 1998 - 2003
Skills
Sales/marketing..., Cross-functional Team..., Co-location, MPLS, Management, Managed Services, Contract Negotiation, VoIP, Solution Selling, Program Management, Strategic Planning, Telecommunications, Unified Communications, SaaS, B2B, Strategy, Strategic Partnerships, Integration, Ethernet, Sales Process, Team Building, Leadership, Business Development, Channel, Wireless, Competitive Analysis, E-commerce, Broadband, Vendor Management, Sales Management, IP, CRM, Cloud Computing, Product Management, New Business Development, Sales Operations, Selling, Direct Sales, Telephony, Account Management, Data Center, Salesforce.com, Sales, Call Center, Networking, Call Centers, B2B Marketing, Channel Partners, Training, Customer Retention
Education
Austin Peay State University 1991 — 1994
Bachelor of Business Administration (B.B.A.), Economics
Clarksville High School 1986 — 1990
HCL Technologies August 2014 - Present
IT consultant February 2013 - July 2014
Level 3 Communications October 2011 - January 2013
Global Crossing March 2010 - May 2011
Global Crossing (UK) Telecommunications Ltd October 2008 - March 2010
Global Crossing October 1999 - November 2008
Frontier Communications August 1995 - September 1999
Allnet Communications 1989 - 1995
Computer Task Group, Inc (Client; Ford Motor Company) 1987 - 1989
Skills
Re-engineering, IT Strategy, Telecommunications, Vendor Management, Integration, Software Development, Management, Business Process, Enterprise Software, Cloud Computing, Managed Services, SOA, Outsourcing, Data Center, IT Management, Leading Development..., VoIP, System Architecture, Call Centers, Leadership, Networking, Service Delivery, Program Management, Cross-functional Team..., Business Analysis, SDLC, Unified Communications, Agile Methodologies, Product Management, CRM, Enterprise Architecture, Mobile Devices, Professional Services, Solution Architecture, Scrum
Education
Baker College of Auburn Hills 2013 — 2014
Computer Science
Oakland Community College 1985 — 1988
Associates, Computer Science
Royal Oak, Kimball 1978 — 1980
Frontier Communications August 2013 - Present
Cognizant Technology Solutions June 2006 - August 2013
Skills
Informatica, Unix, ETL, Teradata Data Warehouse, Data Warehousing, Business Intelligence, PL/SQL, Oracle SQL, Microsoft SQL Server, Data Modeling, SQL DB2, Star Schema, IDQ, sap Hana, Mortgage Banking, Tableau, Sybase, Toad 9.0, Erwin, Control-M, Autosys, XML Schema, Perl Script, OBIEE, SQL performance tuning, Oracle OLAP, Netezza, Data Quality, Data Integration, Data Management, Data Analysis, Dimensional Modeling, Data Migration, SAS Programming, Oracle SQL Developer
Education
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Frontier Communications March 2014 - Present
GLOBALINX June 2013 - March 2014
EarthLink Business September 2009 - May 2013
Paetec Communications September 2008 - September 2009
One Communications January 2008 - September 2008
Independent 2004 - 2007
Coopers & Lybrand Consulting 1992 - 1993
Coopers & Lybrand Consulting 1992 - 1993
Skills
Sales Management, Sales Recruitment, Pipeline Building, Driving Revenue, Building Strategic..., Value Proposition..., ROI development, Profit & Loss Management, Sales Coach, Cloud Computing, VDI, Application..., Security Infrastructure, Business Solutions, Strategic Partnerships, Business Intelligence, Recruiting, Income Statement, Sales, Return on Investment, Telecommunications, Managed Services, Value Propositions, Sales Process, VoIP, Account Management, Sales Operations, MPLS, IP, Strategy, Solution Selling, Wireless, Direct Sales, P&L Management, Lead Generation, Leadership, Product Management, CRM, Pipelines, Networking, Security, Enterprise Software, Mobile Devices, Unified Communications, Negotiation, Call Centers, Hosted Voice, Disaster Recovery, Co-location, Salesforce.com
Education
Ball State University - College of Business 1985 — 1989
Bachelor of Science, Accounting
FHS
Verizon Enterprise Solutions January 2015 - Present
Verizon Enterprise Solutions January 2013 - January 2015
Verizon Enterprise Solutions January 2010 - January 2013
Verizon Enterprise Solutions January 2009 - January 2010
Verizon Enterprise Solutions May 2004 - January 2009
Frontier Communications July 1995 - May 2004
Skills
MPLS, IP, CCDA, ITIL v3 Foundations..., Cisco Technologies, WAN, Network Design, VoIP, Data Center, Unified Communications
Education
Appalachian State University 1985 — 1989
Physics, Technical Management
Frontier Communications 1995 - Present
Skills
Telephony, Telecommunications, Call Center, VoIP, Managed Services, Ethernet, Wireless, Customer Satisfaction, IP, Team Building, Broadband, Troubleshooting, Unified Communications, Team Leadership, Call Centers, Vendor Management, DSL, Optical Fiber
Education
Ball State University
Raymond James April 2009 - Present
NatCity Investments January 2000 - March 2009
Sweetser Telephone and Comteck Internet Provider October 1995 - December 1999
Frontier Communications September 1985 - September 1995
Herdrich Boggs and Company October 1982 - October 1985
Skills
Series 7, Series 65
Education
Ball State University 1978 — 1982
BS, Accounting
Comcast June 2014 - Present
Frontier Communications February 2010 - July 2013
Turner Construction 2009 - 2010
Brewer Paralegal Services 2006 - 2010
Law Offices of Susan N. Burgess 2007 - 2009
Wendell Castle Collection 2007 - 2008
Skills
Federal Law, RFP, Telecommunications, Call Center, Vendor Management, Project Management, Executive Management, Applicant Tracking..., Strategic Planning, Program Management, Process Improvement, Mergers, Account Management, Employee Relations, Customer Service, PeopleSoft, ADP Payroll, Benefits Administration, Team Building, Salesforce.com, Mergers & Acquisitions, Call Centers, Negotiation, CRM, Human Resources
Education
Humprheys College School of Law 1999 — 2004
Juris Doctorate, Law
Athens State University 1995 — 1997
Bachelor of Science, Business Administration/ Religion
San Joaquin Delta College 1983 — 1986
Associates, Business
Park Nicollet Health Services May 2014 - Present
Burnsville MN November 2011 - May 2014
Frontier Communications January 1996 - November 2011
National Car Rental May 1979 - December 1995
Skills
Call Center, Customer Satisfaction, Coaching, Analysis, T1, Recruiting, Call Centers, Training, Sales, Management, Leadership, Interviews, Customer Retention, Human Resources, Customer Service, Team Leadership, Customer Experience, Customer Follow-up
Education
Augsburg College 1988 — 1989
HR and Marketing
Normandale Community College 1979 — 1979
General Studies
Univeristy of Wisconsin Lacrosse 1978 — 1979
General Studies
J.P. Morgan October 2014 - Present
Pratt Institute July 2011 - Present
Frontier Communications September 2012 - October 2014
New York Life Insurance Company October 2010 - July 2011
Terrafugia June 2010 - August 2010
Alephan Group January 2010 - April 2010
Missioo.com September 2009 - December 2009
Lehman Brothers May 2007 - September 2007
Radware, inc May 2006 - September 2006
The First Tee of Metropolitan NY June 2005 - September 2005
Skills
Microsoft Office, Database Management, Intercultural..., Entrepreneurship, Economics, College Teaching, Financial Analysis, Financial Reporting, Equity Valuation, Equity Trading, Foreign Exchange Trading, Investments, Business Planning, Start-ups, Public Speaking, Market Research, Business Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2010
Master of Science, Business Management
Fairfield University 2005 — 2009
Bachelor of Science, Business Management and Finance
Swiss Finance AcademyLugano 2008 — 2008
ITT Technical Institute June 2012 - Present
Frontier Communications May 2010 - Present
Muncy Computers June 1998 - December 2005
U S Army August 1982 - May 1998
Skills
Telecommunications, Management, Customer Service, Project Management, Sales, Team Leadership, Wireless, Leadership, Troubleshooting, VoIP, Networking, Team Building, Training, Integration, Program Management, Customer Satisfaction, Microsoft Office, Process Improvement, Teaching, Public Speaking
Education
Marshall University 2006 — 2007
Integrated Science and Technology BS, ComputerForensics
Ashland University 1979 — 2005
Associate of Arts and Sciences (A.A.S.), Business Management
University of Kentucky 1981 — 1981
None, Civil Engineering
CA Technologies July 2014 - Present
iTKO, a CA Technologies Company April 2012 - June 2014
Capital One July 2011 - April 2012
Frontier Communications July 2010 - June 2011
Verizon Wireless February 2010 - June 2010
HSBC June 2007 - May 2008
AOL June 2006 - June 2007
Skills
Business Analysis, Project Management, Unix, SQL, Unix Shell Scripting, SDLC, Data Warehousing, PL/SQL, Databases, Business Intelligence, Microsoft SQL Server, Visual Basic, Data Analysis, ETL, SOA, Solution Architecture, XML, Testing, Web Services, Scrum, Java, MySQL, Eclipse, Architecture, Test Automation, User Acceptance Testing, Agile Methodologies, Agile Project Management, Oracle, Enterprise Architecture, Requirements Analysis, Professional Services, Software Development, Linux, Visio, Virtualization
Education
University of Illinois 2008 — 2009
Master's degree, Computer Science
Sri Bhagawan Mahaveer Jain College 2007 — 2008
Post Graduation, Marketing Management
Bangalore University 2003 — 2006
Bachelor's degree, Computer Science
Citi February 2015 - Present
Citizens Bank January 2010 - November 2014
Frontier Communications October 2008 - January 2010
MasterCard September 1999 - January 2008
JPMorgan Chase Bank, N.A. January 1989 - August 1999
Skills
Product Management, Banking, Program Management, Management, Product Development, Debit Cards, Payments, Strategic Planning, Credit, Marketing, Cards, Financial Analysis, Loyalty Programs, Sales, Financial Services, Credit Cards, Segmentation, Mobile Payments, Customer Acquisition, Relationship Management, Product Marketing, E-payments, Payment Cards, Direct Marketing, Vendor Management, Cross-functional Team..., Portfolio Management, Electronic Payments, Strategic Partnerships, Analytics, Payment Systems, E-commerce, Analysis, Payment Card Processing, Acquiring, Strategy
Education
City University of New York-Baruch College
MBA, Marketing Management
Stony Brook University
BA, Sociology, Social Sciences
Frontier Communications 2010 - Present
Verizon 2003 - 2010
Skills
Ohio Utilities..., Wireless, Telecommunications, Ethernet, Network Engineering, VoIP, Metro Ethernet, IP, Fiber Optics, FTTx, Broadband, Optical Fiber, MPLS, DSL, Computer Network..., DWDM
Education
Ashland University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Marion Technical College
Associate's degree, Electrical and Electronics Engineering
River Valley
Ricoh Americas Corporation February 2013 - Present
Frontier Communications July 2011 - December 2012
Verizon November 2002 - August 2009
Education
Indiana University-Purdue University at Indianapolis 1999 — 2000
Bachelor of Arts (B.A.), History, Graduate
Indiana University Bloomington 1994 — 1995
History
Arizona State University 1992 — 1994
General Studies
Michiana Land Services November 2014 - Present
Frontier Communications October 2012 - October 2014
Sallie Mae June 2006 - September 2012
MailSouth January 2002 - February 2006
Penton Media September 1992 - March 2001
Construction Market Data 1986 - 1992
Skills
Sales Management, Account Management, New Business Development, Sales, Customer Service, Credit, Strategic Planning, Lead Generation, Accounts Receivable, Direct Marketing, Microsoft Excel, B2B, Process Improvement, Budgets, Negotiation, Cold Calling, Advertising, Customer Satisfaction
Education
Indiana University—Purdue University Fort Wayne 2014 — 2015
Ball State University
East Noble High School
CenturyLink Business April 2013 - Present
Independent March 2012 - April 2013
CenturyLink Business March 1997 - March 2012
Frontier Communications September 1991 - February 1997
Interior Communication Systems April 1989 - March 1991
Black's Photography June 1976 - March 1989
Skills
Technically &..., Analytical Abilities, Mature, VoIP, Telecommunications, Consultative Selling, Sales Process, Call Center, SIP, WAN, Solution Selling, MPLS, Cloud Computing, Data Center, Disaster Recovery, Adtran, Cisco, VPN, Managed Hosting, Customer Relations, CPE, PBX, Voice Mail, Long Distance, Colocation, SIP Trunking, Hosted Services, Unified Communications, Collocation, Managed Services, Telephony, Internet Access, Voice Services, Ethernet, IP, LAN/WAN, Private Line, Frame Relay, DSL, Hosted VoIP, PRI, Switches, T1, Hosting, IP VPN, MPLS VPN, DS3, Metro Ethernet, IP PBX, Salesforce.com
Education
Anoka Ramsey Community College 2012 — 2012
Certificate, Cisco CCNA
St. Paul College 2002 — 2006
Diploma, Horology
McPhail Center for the Arts 1977 — 1978
Certificate, Piano Tuning & Repair Program
Fuhu, Inc February 2012 - Present
Nexus IS September 2009 - 2011
Frontier Communications May 2009 - June 2010
Skills
Social Media Marketing, Salesforce.com, SaaS, Customer Service, Sales, Cloud Computing, Social Media, Strategic Partnerships, Account Management, Marketing, Sales Management, Business Development, Email Marketing
Education
Arizona State University 2005 — 2008
Bachelor of Liberal Arts & Sciences, Global Studies & Minor in Women's Studies
Palmetto Consultancy November 2013 - Present
Frontier Communications March 2011 - November 2013
Piedmont Rural Telephone Cooperative May 2009 - March 2011
PAETEC June 1999 - October 2008
Skills
SIP Trunking, Co-location, Unified Communications, Managed Services, Long Distance, Metro Ethernet, MPLS Networking, CPE, VoIP Information..., Telecommunications, Telephony, IP, Call Centers, Direct Sales, VoIP, Avaya, Wireless
Education
Auburn University at Montgomery 1972 — 1976
Marketing
Frontier Communications December 2010 - Present
MP Graphics 2008 - Present
The Salvation Army 1976 - 2011
Time Warner Cable August 2005 - November 2009
Skills
Illustrator, Illustration, Photoshop, Digital Photography, Public Speaking, Microsoft Office, Teaching, Microsoft Word, Event Planning, Coaching, Art, Marketing Communications, Social Networking, Advertising, Photography, Books
Education
Asbury College 1981 — 1985
BA, Fine Arts
Asbury College 1981 — 1985
Frontier Communications August 2010 - Present
Tutoring Club November 2006 - July 2011
Verizon Wireless January 2001 - December 2004
Education
Arizona State University 1974 — 1978
BS, Marketing
Frontier Communications March 2014 - Present
Amdocs June 2013 - April 2014
Cognizant Technology Solutions April 2012 - June 2013
IBM India Software Labs June 2006 - March 2011
iflex 2004 - 2006
Skills
Java, Java Enterprise Edition, IBM Websphere ESB, IBM Websphere Process..., Java Connector..., Sun Certified Java..., JMS, IBM BPM, IBM Utilities, EJB, JSP, Servlets, Web Services, WebSphere Process Server, Ant, SOA, Websphere, Agile Methodologies, Oracle, Requirements Analysis, Spring Framework, WebSphere
Education
Andhra University
Master of Computer Applications (M.C.A.), Computer Science
Verizon Wireless July 2015 - Present
Verizon Wireless December 2014 - July 2015
Verizon Wireless November 2013 - December 2014
Verizon Wireless September 2012 - November 2013
Frontier Communications October 2011 - September 2012
Frontier Communications 2010 - November 2011
Verizon January 2005 - July 2010
Verizon May 2004 - January 2005
Skills
Networking, T1, TDM, DSL, Metro Ethernet, IP, LAN-WAN, Routers, Transmission, Switches, VoIP, Computer Network..., WAN, MPLS, Broadband, Managed Services, Telephony, SDH, Vendor Management
Education
Ashland University 2005 — 2007
MBA, Business Administration
Ohio Northern University 2000 — 2004
BS, Computer Engineering
Frontier Communications July 2015 - Present
JP Morgan Chase December 2013 - July 2015
Cognizant Technology Solutions/The Hartford Insurance,CT May 2006 - December 2013
Syntel July 2005 - May 2006
AIG System and Solutions Pvt Ltd February 2004 - July 2005
Skills
Oracle PL/SQL..., Data Analysis,SQL..., Oracle SQL Performance..., ETL..., Data Warehouse..., Unix Shell Scripting, Core Java, Strong Knowledge in Big..., Perl Script, Object Oriented Design, Java API, Software Development, OLTP, OLAP, ETL Tools/Informatica, SQR, Visual Basic, Microsoft SQL Server, Shell Scripting, PL/SQL, Perl, SQL, Requirements Analysis
Education
Anna University 1993 — 1997
Bachelor of Engineering (B.E.), Industrial Engineering
Frontier Communications April 2013 - March 2015
Lincoln Financial Group June 2012 - October 2012
Hat World / Lids.com March 2011 - June 2012
Lids / Fort Wayne January 2011 - January 2012
Lincoln Financial Group 2012 - 2012
Barnes & Noble January 2008 - January 2011
Skills
Customer Service, Customer Satisfaction
Education
Indiana University Perdue University
General Studies
Anderson University
Family Science
Holley Home Staging October 2015 - Present
East Allen County Schools October 2012 - October 2015
Frontier Communications 2010 - 2011
Skills
Broadband, Telecommunications, Networking, Product Management
Education
Ball State University 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Marketing/Telecommunications
Frontier Communication's June 2015 - Present
ACE Cash Express March 2014 - May 2015
Bank of America June 2013 - March 2014
JPMorgan Chase October 2009 - June 2013
Bank of America March 2009 - September 2009
JPMorgan Chase September 2005 - March 2009
Tekquest Inc October 2000 - March 2005
Ivega Corporation August 1997 - October 2000
Education
University of Phoenix 2001 — 2001
International Business, Trade, and Tax Law, 4.0
University of Phoenix 2000 — 2000
Master of Business Administration (MBA), Organizational Behavior Studies, 4.0
B. M. S. College of Engineering 1993 — 1997
Bachelor of Engineering (B.E.), Medical Electronics
Bangalore University 1993 — 1997
Bachelor's degree, Medical Electronics
TelePacific Communications April 2014 - Present
TelePacific Communications March 2014 - Present
Ampcus Inc August 2013 - Present
Frontier Communications July 2010 - June 2011
Verizon February 2005 - June 2010
Verizon September 2000 - February 2005
GTE January 2000 - September 2000
GTE January 1998 - January 2000
GTE August 1996 - December 1997
Skills
Leadership Development, Organizational..., Microsoft Office, Outlook, Lotus Notes, Troubleshooting, Maintenance Management, Operational Efficiency, Performance Management, Process Management, Virtual Teams, Timely Decision Making, Financial Reporting, Operating Budgets, Information Technology, Project Management, Network Provisioning, Service Delivery, Automation, Bilingual, Billing Systems, Order Management, Customer Oriented, Quality Assurance, Iso 9000, TL9000, Group Dynamics, Employee Engagement, Data Center, Collections, Adaptability, Flexibility, Dedication to..., Problem Solving, Call Center, Coordination, Organizational..., Goal Oriented, Team Building, Team Leadership, Team-oriented, Cross-functional Team..., Help Desk Support, Online Help Development, Creative Direction, Change Management, Customer-focused, Engagement, Deliverability, Financial Projection
Education
University of Phoenix 2002 — 2004
Master of Art, Organizational Management
Angelo State University 1978 — 1983
BBA, Business/Marketing
PacifiCorp November 2014 - Present
Frontier Communications March 2005 - November 2014
A and E September 2001 - March 2005
Skills
Optical Fiber, FCC License, ROADM, Gigabit Ethernet, D448, Fusion Splicing, T-Berd, Circuit Design, DSX, Tellabs 5500, DACS, OTDR, T3, T1, DS0, PCM, FTTx, MDF, Analog Circuits, CS1L, Network Engineering, OC3, Parametric Modeling, Management, Spectrum Analyzer, CO Power, Customer Service, Electrical..., ATM networks, Frame Relay, Access Control, Fire Alarm, FiOS, Leadership, Team Leadership, CAD, Solidworks, Systems Engineering, System Architecture, System Testing, Control Systems Design, Microwave Links, Project Management, OSP Engineering, OSP Construction, Telecommunications, Fiber Optics, Troubleshooting, Testing, Ethernet
Education
Arizona State University
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Portland Community College 2006 — 2007
General Education, Transfer Credits
Chemeketa Community College 2003 — 2006
General Eduation, Transfer Credit
Windstream June 2015 - Present
Trilogy Communications Inc. November 2014 - June 2015
Frontier Communications June 2006 - July 2014
Smith Bagley, Inc./Cellularone February 2003 - May 2006
Smith Bagley, Inc./Cellularone June 2004 - February 2005
Smith Bagley, Inc./Cellularone February 2004 - June 2004
Smith Bagley, Inc./Cellularone February 2003 - February 2004
AT&T Wireless June 2002 - January 2003
AT&T Wireless October 2000 - June 2002
AT&T Wireless June 1999 - October 2000
Skills
Telecommunications, Solution Selling, Consultative Selling, Direct Sales, Wireless, Sales Management, Account Management, Unified Communications, Telephony, PBX, VoIP, LAN/WAN, Selling, Co-location, Consultative Approach, Networking, Salesforce.com, Channel, Sales, Sales Process, Managed Services, Customer Retention, Sales Operations, LAN-WAN, MPLS, B2B, CRM, Coaching Baseball, Cold Calling, Enterprise Software, Product Management, Management, Leadership, Team Building, New Business Development, IP
Education
Arizona State University 1995 — 1998
Bachelor of Science (B.S.), Exercise Science/Physical Education
Northland Pioneer College 1992 — 1995
Associate of Arts (AA)
Blue Ridge High School 1988 — 1992
Honors College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frontier Communications 2013 - Present
Xplornet Communications 2012 - 2013
Research In Motion 2011 - 2012
TELUS Communications 2008 - 2011
du 2006 - 2008
Zee Network (Real Media FZ LLC) 2005 - 2006
EUROSTAR 2002 - 2005
Symtech Polyspin Pvt ltd 1997 - 2001
Standard Oils Pvt Ltd 1995 - 1997
Skills
Business Case, Project Management, Digital Marketing, User Experience, Logistics, Product Management, Product Marketing, Telecommunications, Product Development, Mobile Devices, VAS, Competitive Analysis, Team Management, Business Development, Product Launch, Cross-functional Team..., Business Strategy, Wireless, Mobile Technology, Vendor Management, Management, Leadership, Strategy, Cloud Computing, Entrepreneurship, Process Improvement, Change Management, Strategic Planning, Go-to-market Strategy, Sales, CRM, Marketing, Start-ups
Education
Bangalore University 1991 — 1995
Bachelors, Engineering
Verizon Wireless January 2014 - Present
Verizon Wireless November 2013 - January 2014
Verizon Wireless October 2010 - November 2013
Frontier Communications 2010 - 2010
Skills
Juniper JNCIA-ER, 4G, 3G, LTE, CDMA, CDMA 1X, EPC, TCP/IP, Wireshark, IP, Wireless, SIP, CDMA2000, QoS, 3GPP, EVDO, Networking, Wireless Networking, BGP, MPLS, Telecommunications, Routing Protocols, VoIP, WiFi
Education
Southern Illinois University, Carbondale 2007 — 2010
M.S. Electrical & Computer Engineering, Wireless Communications
Anna University 2002 — 2006
B.E in Electronics and Communications
Frontier Communications February 2013 - Present
University of Texas at Dallas August 2011 - May 2013
Tata Consultancy Services November 2009 - July 2011
Skills
SQL, Visio, SDLC, Business Objects, Microsoft SQL Server, Data Warehousing, Crystal Reports, MS Excel Pivot Tables, Crystal Xcelsius, spreadsheet modelling, SAS programming, HTML, SPSS, SAS E-Miner, Access, Web Intelligence, SAP R/3, SAP Netweaver, SAP ERP, SAP BI, SAP BW, business explorer, OLAP, Weka, C++, C, XML, Analysis, Databases, Business Intelligence, Business Analysis, ETL, Data Mining, SAS, Data Analysis
Education
The University of Texas at Dallas - School of Management 2011 — 2013
Master's degree, Management Information Systems, 3.9
BMS College of Engineering, Bangalore 2005 — 2009
Bachelor of Engineering (B.E.), Telecommunications Engineering
Frontier Communications March 2015 - Present
Windstream Communications June 2014 - March 2015
Arkansas State University - Beebe January 2014 - June 2014
Arkansas State University - Beebe September 2013 - December 2013
Ag-Pro South LLC August 2011 - January 2012
Sonic Drive-In May 2011 - August 2011
Skills
Customer Service, Cisco Technologies, VMware, VMware View, Network Troubleshooting, Computer Hardware, Local Area Network, Network Security, Troubleshooting, Computer Maintenance, Windows Vista, Computer Proficiency, Help Desk Support, Microsoft Office, Computer Software, Windows Server 2008, Windows 7, Windows XP, Cisco Networking, Virtualization, Network Architecture, Alcatel-Lucent, Juniper, Calix, Adtran, DSLAM, Servers, Windows Server, Networking, Technical Support
Education
Arkansas State University-Beebe 2011 — 2013
Associate of Applied Science, Computer Systems & Networking Technology
NCCC (GED) 2010 — 2010
High School Diploma (GED Equivalent), General Studies
Frontier Communications August 2014 - Present
Frontier Communications February 2007 - Present
Frontier Communications July 2013 - August 2014
First Data Corporation February 2005 - February 2007
Skills
Call Centers, Telecommunications, Customer Retention, Customer Satisfaction, Account Management, Direct Sales, Sales, Customer Experience, Solution Selling, Sales Management, Customer Service, Sales Operations, Salesforce.com, Leadership, Team Leadership, Team Building, Coaching, Broadband, Cold Calling, Training, Vendor Management, Sales Process, Customer Relations, Marketing Communications
Education
Barton County Community College 2011 — 2013
Youngstown State University 2003 — 2005
Rakuten Super Logistics September 2014 - Present
Webgistix Corporation, a Rakuten Company September 2014 - November 2014
Realty Executives June 2014 - September 2014
Frontier Communications February 2013 - May 2014
Clearwire March 2010 - January 2014
Subaru of Indiana Automotive January 1997 - February 2004
Skills
Salesforce.com, Customer Satisfaction, Customer Service, Team Building, New Business Development, E-commerce, Facebook, Lead Generation, Inventory Management, Criminal Justice, Logistics, Sales Operations, Sales Management, Sales, Management, Marketing Strategy
Education
Ball State University 1985 — 1990
Bachelor's Degree, Criminal Justice and Corrections, Sociology, B+
Bishop Noll Institute 1982 — 1985
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, A
Frontier Communications July 2010 - Present
Verizon 2000 - July 2010
Verizon 1995 - 2000
GTE June 1990 - November 1995
Skills
Telecommunications, Cabling, Technical Leadership, Project Management, Integration, Team Building, Proposal Writing, Sales Engineering, Unified Communications, VoIP, Wireless, Managed Services, Telephony, Ethernet, IP, Fiber Optics, Video Conferencing, Solution Selling, Data Center, Network Engineering, MPLS, Optical Fiber, WAN, CPE and Network..., CPE, Cloud Computing, Bluegrass, Switches, T1, Networking, Frame Relay, Call Centers, Direct Sales, Cisco Technologies, Co-location, SIP, Avaya, Engineering Management, Disaster Recovery, LAN-WAN, Sales Management, Salesforce.com, Network Design, Metro Ethernet, DSL, Internet, Broadband, Network Architecture, Professional Services, SIP Trunking
Education
Ball State University 1985 — 1990
Masters, Information & Communications Sciences
Indiana University 1981 — 1985
Bachelor, Behavioral Science
Purdue University 1977 — 1980
Associate, Mechanical Engineering Technology, Mechanical Engineering
Frontier Communications 2013 - Present
Skills
Sales Management, Account Management, Sales, Customer Service, Team Leadership, Help Desk Support, Business Analysis, Leadership, CRM, VoIP, Training, Public Speaking
Education
American University
Hard Knocks
Alcatel-Lucent December 2014 - Present
Frontier Communications September 2012 - November 2014
AirWalk Communications (Purchased by Ubee-Interactive) April 2011 - August 2012
AirWalk Communications December 2006 - April 2011
L-3 Communications May 2005 - December 2006
L-3 Communications August 2003 - May 2005
Texas Instruments August 2001 - August 2003
Williams Communications January 1995 - January 1999
Skills
Marketing Communications, Product Life Cycle..., Market Planning, Social Media, Online Marketing, Promotions, Product Management, SEO, Customer Research, Product Launch, Marketing Strategy, Social Media Marketing, Channel, Market Research, Product Marketing, Media Relations, Social Networking, Product Design, Wireless, Product Launches, Marketing Management, Product Development, Digital Marketing, Management, Strategy, Product Lifecycle..., Online Advertising, Marketing, Go-to-market Strategy, Sales Operations, Segmentation, Leadership, Advertising, Digital Media, Multi-channel Marketing, B2B, Trade Shows, Mobile Devices, Entrepreneurship, Brand Awareness, Start-ups, Strategic Leadership
Education
Arizona State University, W. P. Carey School of Business 1999 — 2001
MBA Masters Business Administration, MSIM Masters of Science in Information Managemnet
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1995
Bachelor of Business Administration (BBA), Marketing
The University of Texas at Austin 1991 — 1995
BBA, Business and Marketing
Frontier Communications August 2015 - Present
XO Communications August 2014 - May 2015
XO Communications April 2012 - August 2014
XO Communications July 2007 - April 2012
XO Communications July 2005 - July 2007
Allegiance Telecom November 1999 - July 2005
Skills
Telecommunications, VoIP, Managed Services, Vendor Management, Integration, IP, Data Center, Wireless, MPLS, SIP, Cloud Computing, Unified Communications, PMP, Ethernet, Agile Methodologies, SaaS, Professional Services, Enterprise Software, Certified Scrum Master..., SDLC, Software Project..., Agile Project Management, Product Management, Scrum, Service Delivery, IVR, Call Centers, Project Management, MPLS VPN, Project Planning, Management, Training
Education
Dothan High School 1986 — 1990
Diploma
Auburn University
Speech-Language Pathology/Pathologist
Frontier Communications June 1988 - Present
Skills
Computer Science, Program Management, Supervisory Skills, Security, Windows, Troubleshooting, Software Documentation, Forecasting, Access, Process Improvement, Telecommunications, Call Centers, Integration, Visio, Vendor Management, Data Center, VoIP, Wireless, SDLC, Disaster Recovery, SharePoint, Project Planning, Analysis, IP, Team Leadership, Testing, Business Analysis
Education
Indiana University-Purdue University at Fort Wayne 1989 — 1992
MBA, business
Ball State University 1984 — 1988
BS, Computer Science
Frontier Communications January 2015 - Present
Frontier Communications October 2013 - January 2015
Frontier Communications February 2009 - October 2013
Skills
Management, Telecommunications, Customer Service, Sales, Project Management, Leadership, Team Leadership, Account Management, Product Management, Sales Management, Telephony, Cross-functional Team..., Vendor Management
Education
Ball State University 2001 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations
Hamilton High School 1998 — 2001
Self-employed January 2010 - Present
Frontier Communications July 1976 - December 2009
Skills
Telecommunications, Troubleshooting, VoIP, Networking, Telephony, Wireless, IP, Customer Service, Ethernet, Managed Services
Education
Peterson High School 1958 — 1970
Austin Community College
Frontier Communications October 2013 - Present
IDEXX Laboratories August 2012 - July 2013
Marquette University 2010 - June 2012
Axision, LLC October 2005 - December 2009
Skills
Troubleshooting, IT Service Management, Help Desk Support, Manufacturing, SQL, IT Operations, Active Directory, System Administration, Windows 7
Education
Marquette University 2009 — 2012
Master's degree, Computing
Ball State University 1996 — 2001
Bachelor of Arts Degree, Telecommunications
Esurance Senior Manager Sales and Customer ServiceIntelliQuoteMarch 2011 - April 2012
HealthCompare August 2009 - January 2011
eHealth Insurance November 2007 - August 2009
Alpine Access September 2004 - July 2007
NoteWorld May 2002 - September 2004
Frontier Communications January 2000 - April 2002
Cable & Wireless 1998 - 1999
MCI Telecommunications 1994 - 1998
MCI Telecommunications 1990 - 1994
Education
Arizona State University 1975 — 1977
BS, Marketing
IDI Billing Solutions 2006 - Present
Seneca Waterways Council, BSA September 1994 - May 2015
Mpower Communications 2002 - 2006
Global Crossing 1999 - 2001
Frontier Communications 1984 - 1999
Education
American University 1978 — 1981
MA, Statistics
Georgetown University 1973 — 1977
BS, Mathematics, Computer Science
Academy of the Holy Cross 1969 — 1973
H.S.
Frontier Communications October 2011 - April 2012
Verizon September 1972 - May 1995
Education
Babson College
Frontier Communications March 2010 - Present
Verizon Telecom January 2008 - April 2010
Verizon Telecom January 2004 - January 2008
Verizon Telecom January 2003 - January 2004
Verizon Telecom January 1999 - January 2003
Education
University of Miami - School of Business 1998 — 2001
MBA, Organizational Management
Arizona State University 1995 — 1998
BS, Justice Studies
Cuyahoga Community College 1992 — 1995
AS, Applied Business
Brunswick High School 1989 — 1993
Prolific Interactive March 2015 - Present
Potholes In My Blog January 2009 - Present
Frontier Communications February 2012 - April 2015
Sawmill Creative August 2013 - January 2014
Warner Bros. Records April 2011 - September 2011
Terrorbird Media, LLC January 2011 - May 2011
RED Distribution January 2011 - May 2011
Beats Broke January 2010 - May 2011
PopMatters October 2009 - January 2011
Eidos Institute August 2010 - November 2010
Skills
Facebook, Blogging, Digital Marketing, Social Media, Social Media Marketing, New Media, Digital Media, Google Analytics, Online Marketing, HTML, Advertising, Pinterest, Social Networking, Instagram, Tumblr, YouTube, Editing, Online Advertising, Monetate, Microsoft Office, Photoshop, Alexa, Bit.ly, Quantcast, Hootsuite, Facebook API, CRM, Twitter, YouTube Insights, Omniture, iPerceptions, Publicity, Photography, Marketing, Web Marketing, Entrepreneurship, WordPress, Mobile Applications, Marketing Strategy, Mixpanel, ForeSee, Kahuna, Appboy, mParticle, Appsflyer, TUNE, Optimizely, Content Strategy, Music
Education
Fairfield University 2008 — 2012
Business, Marketing, Management
Australian Catholic University 2010 — 2010
Study Abroad, History, Science, Marketing
Northern Highlands Regional High School 2004 — 2008
High School, High School Degree
Frontier Communications July 2015 - Present
CenturyLink September 2011 - July 2015
CenturyLink January 2012 - October 2013
TEKsystems September 2011 - January 2012
Skills
Cisco Technologies, Network Design, CCNA, IP, Telecommunications, VoIP, TCP/IP, Switches, Routers, WAN, MPLS, LAN-WAN, BGP, Network Engineering, Networking, Ethernet, OSPF, Cisco Routers
Education
Arkansas Tech University 2006 — 2011
Bachelor of Applied Science (BASc), Information Technology
Fort Smith Southside 2004 — 2006
High School
Alpine Access, Inc. September 2004 - July 2007
NoteWorld LLC May 2002 - August 2004
Frontier Communications February 2000 - April 2002
Cable & Wireless USA October 1998 - August 1999
MCI Telecommunications October 1989 - October 1998
Education
Arizona State University 1974 — 1977
PACCAR 2013 - 2013
Quorum Review August 2012 - December 2012
MedManage Systems March 2012 - July 2012
Allscripts October 2011 - February 2012
Frontier Communications July 2011 - August 2011
State Department of Labor & Industries / Department of Licensing February 2011 - May 2011
Walmart November 2010 - February 2011
AT&T March 2010 - November 2010
TTS Wireless 2008 - 2009
Lumedx 2006 - 2008
Education
University of Erlangen-Nuremberg 1999 — 2000
MS, Comp. Engineering
Andhra University 1993 — 1996
Bachelor of Engineering (BE), Mechanical Engineering, First Class Distinction
Frontier Communications June 2015 - Present
TV2 Consulting June 2013 - June 2015
AT&T November 2010 - June 2013
Alcatel-Lucent October 2007 - November 2010
Skills
Web Servers:IIS..., Networking Devices:..., Deployment Tools:ADS,..., Backup Tools: Norton..., Operating Systems:..., RDBMS:Oracle9.x,..., Messaging Servers:MS..., Anti-virus Software: ..., Front End: Visual..., Protocols:TCP/IP,...
Education
Bangalore University 1994 — 1998
Bachelor of Engineering (B.E.) in Computer Science
Nellore Central Scool 1984 — 1994
2nd Class to 10th and Intermediate
Frontier Communications January 2014 - Present
Frontier Communications December 2012 - December 2013
United States Marine Corps September 2005 - November 2013
Frontier Communications September 2011 - November 2012
Frontier Communications August 2010 - September 2011
Verizon May 2005 - June 2010
Verizon April 2003 - April 2004
Skills
Telecommunications, Cross-functional Team..., Process Improvement, Customer Service, Operations Management, Team Leadership, Customer Satisfaction, Call Center, Customer Retention, Customer Experience, Military, Call Centers, Coaching, Contract Negotiation, Leadership, Management, Program Management, Project Management, Training, Troubleshooting, Vendor Management, Team Building, Supervisory Skills
Education
Arizona State University 1996 — 1998
Bachelor of Science
Cuyahoga Community College 1994 — 1995
Associate of Arts
General Compression April 2011 - July 2013
EsCo IYC 2008 - 2010
Pernod Ricard USA December 2002 - November 2008
Net2000 2001 - 2002
Intermedia Communications 1999 - 2001
Frontier Communications 1998 - 1999
US Concepts May 1996 - May 1998
Skills
Product Marketing, Product Development, Business Development, Marketing, Strategy, Business Planning, Sales, Marketing Communications, New Business Development, Sales Management, Business Strategy, Start-ups, Program Management, Sales Process, Training, Project Planning, Marketing Strategy, Account Management, Strategic Planning, Key Account Management, Budgets, Planning & Execution of..., Large-scale Event..., Marketing Event Planning, Entrepreneurship, Negotiation, Selling, Social Media Marketing, Large Scale Events
Education
Barry University
Bachelor of Arts (BA), Communication and Media Studies
Northeastern University
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management/Marketing
Frontier Communications 2015 - Present
Capital One Bank 2010 - November 2014
U.S. Solutions Group Inc 2007 - 2010
Sprint (And IBM Transformation) 1994 - 2006
Skills
Six Sigma, Leadership, Voice of the Customer, Business Transformation, Call Center, Customer Loyalty..., Vendor Contracts, Vendor Management, Vendor Finance, Quality Operations, Operations Management, Call Centers, Customer Satisfaction, Customer Experience, Management, Performance Management, Outsourcing, Process Improvement, Business Process..., Contract Negotiation, Offshoring, Strategic Planning, Budgets, Banking, Workforce Management, Process Management, BPO, Contact Centers, Customer Retention, Business Strategy, Quality Management, Risk Management, Compliance, International Business, Global Sourcing, Global Strategy, Global Strategy..., Leadership Development, Forecasting, Operational Excellence, Call Center Development, Enterprise Software, Cross-functional Team..., Executive Management, Inbound Marketing, Sales, Telemarketing, P&L Management, Strategy, Service Delivery
Education
Barry University
B.S., Professional Studies
Marriott Vacation Club International April 2012 - February 2014
Berlitz Corporation April 2008 - April 2012
Pacific LightNet February 2003 - December 2007
Frontier Communications June 1992 - November 2001
Skills
Real Estate, Sales Process, Account Management, New Business Development, Business Strategy, Strategic Partnerships, Salesforce.com, Team Building, Direct Sales, Marketing Strategy, Sales, Start-ups, Strategic Planning, Management, Business Development, Telecommunications
Education
American University 1985 — 1989
Bachelor of Arts (BA), English Language and Literature/Letters
Cisco May 2015 - Present
Cisco February 2014 - May 2015
Frontier Communications October 2010 - June 2013
Verizon Enhance Communities/Frontier Communications March 2006 - October 2010
Verizon Avenue December 2003 - March 2006
Verizon Avenue February 2001 - November 2003
Verizon Avenue February 2000 - February 2001
Verizon Avenue August 1999 - February 2000
Ball State University August 1998 - July 1999
Huntington College 1995 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Leadership, Management, Integration, Solution Selling, Team Leadership, Account Management, VoIP, Software Documentation, Troubleshooting, Project Management, Microsoft Excel, Visio, Program Management, Team Building, Call Centers, Database Design, Adobe Creative Suite, Customer Satisfaction, Sales, Process Improvement, Access Database, Computer Software..., Systems Analysis, Web Analytics, Crystal Reports, Entrepreneurship, Dreamweaver, Small Business, Forecasting, Budgets, Cross-functional Team..., Wireless, Data Center, Managed Services, PhotoShop, PageMaker, SPSS, Travel Planning, Microsoft Project, Tableau, Alteryx
Education
Capella University 2009 — 2010
PHD level Industrial and Organizational Psychology Course work
Indiana Institute of Technology 2007 — 2008
MBA Courses
Ball State University 1998 — 1999
Masters, Information and Communication Sciences
Huntington College 1994 — 1998
Bachelors, Educational Ministries
Frontier Communications VP, Customer SupportFrontier Corporation, a Citizens Communications Co.1995 - Present
Skills
Telephony, T1, Data Center, Strategic Partnerships, DSL, Managed Services, Call Centers, Solution Selling, Telecommunications, Ethernet, Integration, Broadband, Call Center, VoIP, Cross-functional Team..., Process Improvement, Product Management, Metro Ethernet, SaaS, Disaster Recovery, Customer Satisfaction, Unified Communications, MPLS, Wireless, Cloud Computing, Troubleshooting
Education
Ashland University 1974 — 1978
Whataburger March 2012 - Present
Frontier Communications April 2010 - March 2012
Verizon January 2003 - April 2010
Verizon January 2001 - December 2002
GTE October 1972 - April 1999
Skills
ITIL v3 Foundations..., Program Management, Telecommunications, Project Management, Management, Software Project..., IT Service Management, Vendor Management, Enterprise Architecture, Project Planning, Integration, Change Management, Technical Architecture, IT Management, IT Strategy, Project Delivery, Microsoft Office, Service Delivery, Leadership, PMP, Networking, Business Analysis, SDLC, Visio, Enterprise Software, MS Project, Requirements Analysis, Disaster Recovery, Release Management, Project Portfolio..., System Deployment, Cross-functional Team..., Process Improvement, Data Center, Business Process, SharePoint, Information Technology, Business Process..., Testing, Great People Skills, Databases, Team Leadership, Software Documentation, PMO, IT Operations, Business Intelligence, Infrastructure Project..., People Management, MS Office Suite, Requirements Gathering
Education
Ball State University 1982 — 1984
Information Technology
Indiana University-Southeast 1980 — 1984
AGS, General Studies
Indiana State University 1972 — 1980
General Studies
Rose-Hulman Institute of Technology 1967 — 1971
Mechanical Engineering
TEK Systems April 2014 - July 2014
Frontier Communications June 2010 - November 2013
Verizon October 2007 - June 2010
Skills
Disaster Recovery, SDLC, Vendor Management, Telecommunications, Information Technology, Business Analysis, ITIL, IT Management, Visio, Security, IT Strategy, IT Audit, Data Center, Process Improvement, Unix, Sarbanes-Oxley Act
Education
Baldwin-Wallace College 1992 — 1996
Business Management, Computer Information Systems
Frontier Communications May 2011 - Present
Level 3 Communications February 2010 - May 2011
Time Warner Cable November 2008 - February 2010
AT&T April 1997 - August 2008
Horace Mann Educators 1985 - 1997
Skills
Account Management, New Business Development, Forecasting, Business Case..., Needs Analysis, Long Distance, Colocation, MPLS, Managed Services, VoIP, Telecommunications, Solution Selling, Consultative Selling, Ethernet, Contract Negotiations, Avaya, Sales Management, WAN, Unified Communications, Disaster Recovery, Contract Negotiation, Cloud Computing, Customer Relations, Call Center, Telephony, Negotiation, Channel Management, Sales Process, Strategic Planning, LAN/WAN, Broadband, Customer Service, Wireless, Frame Relay, RFP, Direct Sales, Vendor Management, Security, Key Account Management, Professional Services, B2B, VPN, Sales Operations, IP, Data Center, Sales Support, Leadership, Selling, Sales, Salesforce.com
Education
American University 1995 — 1997
LUTCF, Insurance
Columbus State Community College 1982 — 1984
Magellan Health Services July 2012 - Present
Magellan Health Services July 2012 - Present
Xerox April 2009 - July 2012
Frontier Communications September 2006 - April 2008
First Data Corporation April 1998 - September 2006
Skills
Customer Retention, Process Improvement, Operations Management, Customer Experience, Call Centers, Outsourcing, Vendor Management, BPO, Team Leadership, Coaching, Product Management, Leadership Development, Customer Satisfaction, Customer Service, Cross-functional Team...
Education
Baker College of Flint 2014 — 2017
Bachelor's Degree, Business Administration, 3.9
Global Crossing Telecommunications, Inc./Level 3 Communications June 2003 - Present
Global Crossing Telecommunications, Inc January 1999 - June 2003
Frontier Communications August 1997 - January 1999
Education
Baker College Business and Corporate Services 1995 — 2007
Bachelor's in Business Management
Baker College
Bachelor of Business Management
Cheonggang Academy
Associates of Business Management
Waterford Kettering High School
Frontier Communications 1997 - Present
Frontier Communications 1997 - Present
target 1995 - 1997
Skills
Ethernet, T1, DS0, OC3, Networking, Provisioning, VoIP, Carriers, DWDM, Telephony, DSL, MPLS, Telecommunications
Education
Augsburg College 1986 — 1989
Biology
Deloitte Consulting April 2011 - Present
Frontier Communications July 2010 - April 2011
Verizon June 2008 - July 2010
SAP AG June 2007 - April 2008
TCS August 2003 - April 2008
Applied Materials August 2003 - April 2007
Applied Materials 2000 - 2003
Satyam Computer services Limited May 1997 - September 1999
Skills
SAP, Oracle, SAP Netweaver, PL/SQL, SAP Portal, SAP ERP, SAP R/3, Databases, SAP Implementation
Education
Bharathiar University 1992 — 1995
MCA, Computer Applications
Andhra University 1989 — 1992
BS, Computer Science
XO Communications June 2014 - Present
Verizon August 2011 - February 2014
Frontier Communications June 2010 - August 2011
Verizon February 2009 - June 2010
Lennox International April 2007 - October 2008
Ericsson October 2006 - April 2007
Skills
Business Analysis, Telecommunications, Vendor Management, Software Development, SDLC, PMP, Requirements Analysis, Software Project..., Program Management, Integration, MS Project, Visio, Solution Architecture, IT Management, Management
Education
Arkansas State University 1993 — 1994
MBA
Hillside Family of Agencies January 2010 - Present
Frontier Communications January 2008 - August 2009
Local Online Yellow Book August 2005 - January 2008
Education
Ashland University 1991 — 1995
Bachelor of Science, Criminal Justice
Frontier Communications June 2013 - Present
ITT Technical Institute, Arlington & DeSoto, Texas December 2009 - Present
Verizon Communications, Inc., DFW Airport, Texas September 1998 - March 2009
Carter Wind Turbine, Burkburnett, Texas January 1994 - June 1994
Lubbock Electric Company August 1989 - December 1993
Education
Angelo State University
BS, Physics - 1986
Texas Tech University
BS, Electrical Engineering Technology - 1993
The University of Texas at Arlington
BS, Electrical Engineering - 1998
Integra Telecom October 2007 - October 2008
Eschelon Telecom February 1998 - October 2007
Frontier Communications September 1992 - October 1997
Skills
Training Delivery, Customer Service, Needs Analysis, Curriculum Design, ADDIE, Curriculum Development, Documentation, Leader Guides, Self-Instructional..., Job Aid Design, Methods and Procedures, Training Facilitation, Accelerated Learning, Adult Learning Theory, Classroom Delivery, Learning Lab..., E-learning, WebEx, Internet-based..., New Hire Orientations, Product Training, Customer Service..., Job Skill Training, Sales Rep Training, Supervisory Training, Management Training, Leadership Trainer, Compliance Training, Diversity Training, Software Training, Project Management, Project Coordination, Scheduling, Customer Relations, Customer Satisfaction, Microsoft Office, Outlook, Internet, LMS (Learning..., HRIS, Written & Verbal..., Interpersonal Skill, Organizational Skills, Supervisory Skills, Performance Management, Employee Relations, Vendor Relationships, Telecommunications, Telephone Skills, Software Documentation
Education
Anoka Ramsey Community College 1998 — 2002
Associates, General Studies
University of St. Thomas 2004 — 2004
Mini Master of Project Management
Frontier Communications 2010 - Present
Fujitsu Network Communications June 2006 - September 2009
Nortel Networks October 2005 - May 2006
Sasken Communication Technologies Ltd November 2004 - August 2005
HCL Technologies August 2003 - November 2004
Philips March 2002 - August 2003
Skills
Embedded Systems
Education
Anna University 1995 — 1999
Bachelor of Engineering, Electronics and Communication
Cognizant Technology Solutions December 2014 - Present
Frontier Communications June 2014 - Present
Amazon May 2013 - August 2013
Cognizant Technology Solutions November 2009 - July 2012
Skills
Core Java, C Programming Language, SQL, Tomcat, RESTful WebServices, JSP, Servlets, C, JavaScript, Java, Java Enterprise Edition, Web Services, Eclipse, Agile Methodologies, JUnit, Software Development
Education
State University of New York at Buffalo 2012 — 2014
Master's degree, Computer Science
Bangalore University 2005 — 2009
B.E., Computer Science
Infosys Program AnalystAllied Informatics2010 - Present
Nike December 2012 - November 2013
Frontier Communications February 2010 - November 2012
Verizon Business June 2005 - February 2010
Skills
Unix Shell Scripting, PL/SQL, Java Enterprise Edition, Data Warehousing, JavaScript, Web Services, SQL, Agile Methodologies, Requirements Analysis, .NET, Business Analysis, Unix, Struts, Software Development, Oracle, MySQL, Business Process..., C, DB2, Business Intelligence, Teradata Data Warehouse
Education
Anna University
BE, EEE
DAV
ComputerSearch Payroll Services December 2005 - Present
Frontier Communications January 2001 - July 2005
Skills
Account Management, MCDST, Troubleshooting, Training, Printers, Laptops, A+ Certified, Software Installation, Security, Technical Support, Dell Computers, Antivirus, Windows XP, Windows 7, Group Policy, Computer Hardware, Problem Solving
Education
Ashford University 2012 — 2014
Associate's Degree, Business/Commerce, General, Currently 3.30 GPA
Finger Lakes Community College 1992 — 1994
Frontier Communications June 2015 - Present
JP Morgan Chase January 2011 - May 2015
North Carolina A&T State University January 2009 - May 2010
Skills
Process Automation, Job Scheduling, Production Support, Unix, System Administration, Change Management, Project Management, Groovy, JavaScript, Network Monitoring Tools, System Monitoring, IT Infrastructure..., Infrastructure Planning, Autosys, Control-M, Incident Management, IBM Tivoli
Education
North Carolina Agricultural and Technical State University 2009 — 2010
M.S, Electrical Engineering
Anna University 2003 — 2007
B.E, Electronics And Instrumentation Engineering
Zion Matriculation Higher Secondary School 2001 — 2003
Mathematics, Physics, Chemistry, Biology
CSM Corporation October 2013 - Present
CSM Corporation July 2011 - Present
Anoka Hockey Association May 2005 - March 2015
Frontier Communications January 2010 - June 2011
Comcast July 1997 - August 2009
Skills
Call Center, Customer Retention, Customer Satisfaction, Call Center Development, Customer Service, Team Leadership, Performance Management, Call Centers, Sales Management, Cold Calling, Troubleshooting, Training, Sales, Leadership, Management, Recruiting, Team Building
Education
Anoka Ramsey Community College
Current, Associate in Applied Science Degree
Virtela Technology Services Incorporated, an NTT Company July 2013 - Present
tw telecom, inc. August 2006 - June 2013
TW Telecom August 2004 - June 2013
Global Crossing January 2000 - August 2004
Global Crossing January 1999 - January 2000
Frontier Communications / Global Crossing January 1997 - January 1999
Frontier Communications January 1994 - January 1997
AmTote International January 1991 - January 1994
Skills
Unix, Linux, Troubleshooting, CGI/Perl, Perl, Automation, Solaris, Networking, WAN, Ethernet, Switches, VoIP, IP, Network Design, Network Engineering, SIP, Network Architecture, TDM, LAN-WAN, Computer Network..., Firewalls, Telecommunications, Network Security, ISDN, Linux System..., SIP Trunking, Solaris Zones, Disaster Recovery, Red Hat Linux, Cisco Technologies, Solaris 8/9/10, Sonus, CGI scripts, Python, Network Administration, Data Center, Servers, System Deployment, Telephony, Wireless, ATM Networks, Integration, Frame Relay, TCP/IP
Education
Arapahoe Community College 2004 — 2008
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Suddenlink Communications VP Commecial Services - Middle America CoxCox CommunicationsMarch 2002 - May 2006
Network Services Group October 2000 - November 2001
Sprint PCS August 1996 - June 2000
NuVox Communications 2000 - 2000
Frontier Wirelss Alabama 1994 - 1996
Frontier Communications 1992 - 1994
Frontier Communications 1984 - 1992
Education
Angelo State University 1982 — 1986
MBA, Management
University of Arizona 1978 — 1981
BS, Markeing
Monroe Community College 1978 — 1980
AS, Engineering
Michiana Chrysler Dodge Jeep Ram July 2014 - Present
Sarah's Style LLC December 2013 - Present
Columbia Title Group October 2012 - Present
Paul Sur Buick GMC January 2012 - November 2012
Frontier Communications December 2010 - January 2012
1st American Management, Inc. 2006 - 2010
Coolman Communities February 2005 - March 2006
Skills
Sales, Direct Sales, Solution Selling, Strategic Partnerships, Management, Business Development, Strategic Planning, Customer Service, Selling, Marketing, Sales Process, Marketing Strategy, Social Media Marketing, Short Sales, Real Estate, New Business Development, Sellers, Commercial Real Estate, Time Management, Sales Management, Customer Retention, Team Building, Integrated Marketing, E-commerce
Education
Ball State University
BGS, Bachelor General Studies
Frontier Communications July 2011 - Present
Alberto Culver January 2010 - July 2011
Skills
Onboarding, Human Resources, Employee Relations, Recruiting, HRIS, Applicant Tracking..., Interviews, Personnel Management, Training, New Hire Orientations, FMLA, Talent Acquisition, Benefits Administration, Performance Appraisal, Leadership
Education
Arkansas State University 2008 — 2011
Bachelor, Human Resource Management
Georgia State University 2000 — 2003
Bachelor, Exercise Science
Frontier Communications March 2010 - Present
AT&T May 1996 - March 2010
Education
Florida Institute of Technology 2012 — 2013
Master's degree, Information Technology
Ball State University 2010 — 2011
Graduate Certificate, Information Systems Security Management, 3.8
Ball State University 1996 — 2000
Bachelor of Science (B.S.), Psychology, 2.9
Frontier Communications 2010 - Present
Verizon 1984 - 2010
Skills
Leadership, Business Analysis, Government, Direct Sales, New Business Development, Management, Business Development, Strategy, Financial Analysis, Public Relations, CRM, Legislative Relations, Policy
Education
Appalachian State University
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Frontier Communications October 2011 - February 2012
Secure Network Solutions May 2011 - July 2011
Skills
C, Windows, Mac OS, MS Office Suite, Matlab, OPNET, Wireshark, Firewalls, Network Security, Fiber Optics, TCP/IP, BGP, OSPF, RIP, Spanning Tree, IPv4, IPv6, VLAN, ACL, IS-IS, VoIP, MPLS, GNS3, EIGRP, Cisco IOS, VMware ESX, VMware Workstation, VMware Vsphere Client, Technical Support
Education
Rochester Institute of Technology 2010 — 2012
Master of Science (M.S.), Telecommunications Engineering Technology, 3.6
Anna University 2006 — 2010
Bachelor, Electronics and Communication Engineering; Engineering
HARMAN International March 2015 - Present
Frontier Communications July 2014 - March 2015
Element Six November 2010 - July 2014
Element Six August 2008 - October 2010
UJA-Federation of New York November 2005 - August 2008
T-Mobile April 2001 - March 2004
T-Mobile May 2000 - March 2001
AniMiko ( アニミコ ) March 1995 - November 1999
Education
Columbia University - Columbia Business School 2012 — 2014
Master of Business Administration (M.B.A.), Finance
Babson College 1998 — 2003
Bachelors of Science, Finance and Economics
EA Technical / Century Link January 2013 - Present
BPG Designs December 2012 - January 2013
Focus Fiber Solutions July 2012 - November 2012
Qwest June 2010 - October 2011
Caterpillar Inc. October 2008 - August 2009
AT&T March 2008 - September 2008
McLeodUSA July 2007 - March 2008
Caterpillar Inc. September 2006 - June 2007
Frontier Communications April 2005 - May 2006
Qwest February 1999 - September 2004
Skills
Troubleshooting, Engineering, Network Engineering, Telecommunications, CCNA, Network Administration, Fiber Optics, Project Management, Project Planning, Network Design, Network Security, Microsoft Office, Linux, AutoCAD, Small World, CompTIA A+, Networking, Ethernet, Cisco Technologies, IP, TCP/IP, Wireless, IPTV, LAN-WAN, VoIP, Cabling, WAN, Switches
Education
Northern Arizona University 2015 — 2017
Network Administration, Computer/Information Technology Administration and Management
Mesa Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Network Administration
Arizona State University 1996 — 2000
Chemistry
Mesa Community College 1994 — 1996
Associate of Arts (A.A.), General Studies
Apple September 2012 - Present
Waste Management May 2012 - September 2012
Jabil February 2012 - May 2012
Waste Management, Inc. August 2011 - January 2012
Frontier Communications June 2010 - July 2011
Verizon March 2009 - June 2010
eBase Solutions October 2008 - February 2009
Cox Communications August 2007 - September 2008
EOG Resources November 2006 - June 2007
Arora Telecommunications June 2004 - May 2005
Education
TU Braunschweig 2003 — 2005
Masters, Computer Science
Andhra University 1999 — 2001
Masters, Computer Science
Frontier Communications May 2015 - Present
Frontier Communications February 2014 - December 2014
Waste Management November 2013 - February 2014
Frontier Communications 2011 - 2012
Karam Brothers 2007 - 2010
Qwest 1999 - 2003
Bell Atlantic 1997 - 1999
US WEST Communications 1994 - 1997
US WEST Communications 1991 - 1994
Skills
Telecommunications, VoIP, Access, User Acceptance Testing, End User Training, Business Analysis, Invoice Verification, Customer Service, Call Centers, Order Processing, Process Improvement, Process Analysis, Project Management, User Documentation, Integration Testing, Functional Requirements, Interconnection, SDLC, Problem Solving, Telecommunications..., Integration, Requirements Analysis
Education
Arizona State University 2005 — 2006
Bachelor of Arts (BA), Communication Studies
Frontier Communications October 1987 - Present
Skills
Telephony, VoIP, MPLS, Ethernet, IP, Telecommunications, Call Centers, Wireless
Education
Art Institute of Seattle 1984 — 1985
Limelight Networks 2012 - Present
Limelight Networks 2001 - 2012
Cocoon Capital, LLC 1999 - 2001
Aerocast 1999 - 2001
Entera/CacheFlow/Blue Coat 1998 - 2000
Frontier Communications 1998 - 1999
GlobalCenter 1996 - 1998
Primenet Services for the Internet 1993 - 1996
Skills
Scalability, Streaming Media, Content Distribution..., SaaS, Sales Engineering, People Development, Start-ups, Cloud Computing, Entrepreneurship, Mobile Devices, Venture Capital, PaaS, Co-location, Strategic Partnerships, Distributed Systems, Enterprise Software, BGP, Network Architecture, Data Center, FreeBSD, Salesforce.com, Product Management, Go-to-market Strategy, Network Engineering, High Availability, Apache
Education
Glendale Community College 1986 — 1987
Engineering
Arizona State University 1985 — 1986
Engineering
University of Wisconsin-Eau Claire 1985 — 1985
Engineering
Frontier Communications September 2015 - Present
Frontier Communications August 1975 - Present
Skills
Vendor Management, Telecommunications, Wireless, Troubleshooting, VoIP, IP, Ethernet, Fiber Optics, Network Design, T1, MPLS, Telephony, Broadband, Managed Services, DSL
Education
Ashland University 1983 — 1986
Bachelor of Arts (B.A.), Business Administraton with Minor in Marketing
Frontier Communications January 2011 - Present
Wells Fargo August 2009 - November 2010
Pontiac Finest Youth Organization September 2004 - August 2009
Skills
Strategic Planning, Communication, Outstanding..., Creative Direction, Cross-functional Team..., Problem Solving, Analytical Skills, Motivation, Timely Decision Making, Visionary, Integrity, Enthusiastic..., Delegation, Organizational..., Organizational..., Process Improvement, Management
Education
Indiana University—Purdue University Fort Wayne 2009 — 2012
Master of Science (M.S.), Organizational Leadership
Purdue University 2009 — 2012
Master of Science (MS), Organizational Leadership
Baker College of Auburn Hills 2004 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Frontier Communications April 2011 - Present
Claire's Accessories April 2010 - April 2011
Checksmart October 2008 - April 2010
Education
Ashford University 2011 — 2013
Masters of business administration, Healthcare administration
Ashford University 2009 — 2011
Bachelor of Business Administration (B.B.A.)
Frontier Communications October 2010 - Present
Verizon Communications March 2004 - September 2010
Verizon Communications September 1999 - March 2004
Education
Baker College of Muskegon 2002 — 2004
Associate of Business Management, Business Administration and Management
Frontier Communications March 2015 - Present
Tekmark Global Soutions: Client: Frontier Communications September 2014 - March 2015
Teksystems; Client: Windstream Communications September 2013 - September 2014
Prometric October 2013 - February 2014
Arkansas Electric Cooperatives Corporation May 2013 - September 2013
Arkansas Tech University August 2012 - May 2013
A-Z Petroleum Services Nigeria Limited January 2009 - December 2011
Skills
Cisco routers 10k,..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Cisco Technologies, Switches, Network Design, LAN-WAN, Routers, WAN, Troubleshooting, Networking, IP, Routing, MPLS, BGP, TCP/IP, Ethernet, OSPF
Education
Arkansas Tech University 2012 — 2013
Master's degree, Information Technology
Nnamdi Azikiwe University 2001 — 2006
Bachelor's degree, Electrical and Electronics Engineering
International School University of Lagos
International School University of Lagos
Frontier Communications 2014 - Present
AT&T 1996 - October 2014
System Inc 1992 - 1996
Skills
Telecommunications, Solution Selling, Direct Sales, Unified Communications, VoIP, Managed Services, Selling, Account Management, Sales Operations, Sales Process, Cloud Computing
Education
Assumption College 1988 — 1992
Minor in Business Management, English Language and Literature, General
Trinity-Pawling School 1986 — 1988
Easy On Hold September 2014 - Present
Frontier Communications May 1999 - June 2012
Skills
SQL, Windows, Java, Troubleshooting, MySQL, Network Administration, Operating Systems, Windows 7, Unix, Computer Hardware, Active Directory, XP, Networking, VMware, Network Security, Windows Server, TCP/IP, Databases, Linux, System Administration, Routers, Technical Support, Switches, Network Design, VPN, Network Engineering, LAN-WAN, Wireless Networking, Software Installation, Servers, DHCP, DNS
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Sports and Recreation Management, 3.7
Kaplan University 2012 — 2013
Associate of Science (A.S.), Information Technology, 3.8
Illinois State University 1987 — 1989
Frontier Communications October 2003 - Present
Verizon Communications May 2000 - October 2003
GTE Information Systems November 1989 - May 2000
Education
Azusa Pacific University 1992 — 1993
Master of Business Administration (M.B.A.), General Management and Strategic Management, 4.0
Pacific University 1986 — 1989
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Oregon Institute of Technology 1983 — 1984
Associate of Science (A.S.), Accounting
Frontier Communications October 2012 - Present
Frontier Communications January 2008 - October 2012
Frontier Communications March 2004 - January 2008
Skills
Telecommunications, Integration, Unix, Troubleshooting, SQL, Visual Modeling, Sterling Commerce, COBOLII, CICS, DB2, Software Development, Software Documentation, Operating Systems, Requirements Analysis, COBOL, Data Modeling, XML, Testing, System Deployment, Databases, Requirements Gathering, Systems Analysis
Education
Andrews University 1993 — 1997
Bachelor's degree, Computer Science
Frontier Communications October 2007 - Present
Solectron May 2006 - August 2007
Lexus of Tacoma March 2005 - May 2006
Skills
Computer Network..., Telecommunications, Computer Repair
Education
Art Institute of Seattle 2001 — 2004
AT&T December 2014 - Present
Frontier Communications May 2014 - November 2014
Skills
QTP, Selenium, Quality Center, ALM, Java, VB Script, UNIX, Oracle(PL/SQL), Sales Force, Microsoft Dynamics, HP Quality Center, J2EE Application..., C, MS SQL Server, Eclipse, Web Sphere, Brain Bench Certified..., Rally, Toad
Education
Andhra University 2000 — 2003
Master of Computer Applications (M.C.A.), Computers
Bachelors in Computer Science 1997 — 2000
Computers