Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Emerald Realty July 2012 - Present
Frontier Communications July 2010 - Present
Verizon August 2006 - July 2010
Verizon Wireless July 2000 - August 2006
Douglas Telecommunications August 1999 - July 2000
Arch Paging January 1998 - August 1999
GTE Wireless November 1996 - January 1998
First Cellular 1994 - 1996
Skills
Telecommunications, Wireless, Switches, T1, Fiber Optics, Optical Fiber, Network Design, DWDM, Ethernet, VoIP, MPLS, Team Leadership, CDMA, IP, Telephony, DSL, Team Building, Broadband, Customer Service, Computer Network..., Transmission, Operation, LTE, Cisco Technologies, Network Operations, Vendor Management, Operations Management, Fiber, SDH, Metro Ethernet, Budgeting, Cellular Communications, Management, Project Management
Education
Lindenwood University 2009 — 2011
MBA, Business Administration
Mid-Continent University 2007 — 2009
B.S., Business Management
Eldorado High School
First Data Merchant Services February 2015 - Present
CPA Firm October 2014 - February 2015
Skanska USA Civil Inc. September 2011 - August 2012
Frontier Communications February 2011 - September 2011
Vertrue January 2010 - February 2011
Barron & Gannon PC May 2008 - August 2008
Skills
General Ledger, Accounts Payable, Financial Reporting, Accounting, Accounts Receivable, Auditing, Payroll, Financial Analysis, Accruals, Tax Preparation, Account Reconciliation, Forecasting, Invoicing, Variance Analysis, Fixed Assets, Budgets, Financial Statements, Project Accounting, Journal Entries, Cost Accounting, QuickBooks
Education
Quinnipiac University - School of Business 2012 — 2013
Master of Business Administration (M.B.A.), Finance, see resume attached in summary section
Quinnipiac University - School of Business 2006 — 2009
BS, Accounting
Maine Maritime Academy 2004 — 2006
Marine Transportation Operations
Frontier Communications March 1988 - Present
Dr. McGuire July 1986 - March 1988
Skills
VoIP, Team Building, Customer Satisfaction, Customer Service, Team Leadership, Fiber Optics, Call Centers, IP, Customer Experience, Microsoft Office, Sales, Time Management, Telecommunications, Outlook, Telephony, T1, Microsoft Word, PowerPoint, Wireless, Troubleshooting, Microsoft Excel, Customer Retention, Vendor Management, Network Design, Broadband
Education
Southwestern Community College 2011 — 2013
Manatee Technical Institute 1984 — 1985
Certificate, Dental Assisting/Assistant
Frontier Communications May 2014 - Present
Castleton Commodities International February 2010 - April 2014
IBM October 2005 - February 2010
IBM October 2002 - October 2005
IBM August 2000 - October 2003
Skills
Financial Modeling, Treasury Management, Acquisition Integration, Financial Analysis, Business Strategy, Executive Management, Strategy, Risk Management, Corporate Finance, Cash Management, Capital Markets, Mergers & Acquisitions, Corporate Development, Due Diligence, Valuation, Private Equity, Financial Services, Finance, Portfolio Management, Trading
Education
The University of Connecticut School of Business 1996 — 1998
MBA, Finance
Lehigh University 1984 — 1988
BS, Finance
Lehigh University - College of Business and Economics 1984 — 1988
BS
Sergeant McDowell's Military Relief 2010 - Present
Amazon July 2014 - March 2015
Frontier Communications December 2012 - December 2013
ActionLink January 2011 - September 2011
Dialsmith, LLC August 2010 - January 2011
Panasonic May 2007 - April 2009
Creative Channel Services April 2005 - March 2007
Grateful Bread Bakery March 2001 - November 2004
Bound By Design June 1992 - August 2000
Skills
Account Management, Sales Operations, Competitive Analysis, Business Development, Sales, New Business Development, Management, Retail, Sales Management, Marketing Strategy, Budgets, Negotiation, Selling, Strategic Planning, B2B, Microsoft Excel, Direct Sales, Forecasting, Coaching, Inventory Management, Team Building, Team Leadership, Microsoft Office, Recruiting, Consumer Electronics, Public Speaking, Program Management, Analysis, Microsoft Word, Market Research, Fundraising, Data Analysis, Business Strategy, Operations Management, Business Planning, Market Planning, Hiring, Teamwork, Event Management, Program Development, PowerPoint, Brand Development, Budgeting, Promotions, Mentoring, Problem Solving, Salesforce.com..., Salesforce.com
Education
Mansfield University of Pennsylvania 1987 — 1991
BA
ERIKS Seals and Plastics September 2014 - Present
CHC Helicopter January 2014 - September 2014
Thermacor Process Inc March 2013 - November 2013
Ericsson April 2011 - March 2013
Frontier Communications April 2010 - April 2011
Aviall October 2007 - April 2010
Verizon October 2004 - October 2007
Verizon October 2000 - October 2004
Verizon September 1997 - October 2000
Skills
Materials Management..., Materials Management, Supply Chain Management, Supply Management, Procurement, Logistics, SAP, Inventory Control, Transportation, Telecommunications, Vendor Management, Process Improvement, Team Leadership, Program Management, Cross-functional Team..., Wireless, Project Management, Operations Management, Managed Services, Strategic Sourcing, Outsourcing, Purchasing, Forecasting, Supply Chain
Education
LeTourneau University 2004 — 2008
Bachelor of Arts, Business
Verizon May 2013 - Present
Frontier Communications December 2010 - May 2013
Verizon October 2004 - January 2010
Sewa October 2000 - June 2004
Cox Communications June 1997 - October 2000
NOYAC 1995 - 1997
Skills
Project Management, Troubleshooting, Switches, LAN-WAN, Telecommunications, Customer Service, Networking, Optical Fiber, Software Installation, ATM networks, WAN, Fiber Optics, Call Centers, TCP/IP, VoIP, Routers
Education
The University of Dallas 2013 — 2015
Master of Business Administration (MBA), Cyber/Computer Forensics and Counterterrorism
Loyola University New Orleans 2001 — 2004
BAS, Information Systems
Frontier Communications July 2010 - Present
Pitney Bowes 2007 - July 2010
Skills
Wireless, Salesforce.com, Sales, New Business Development, Telecommunications, Microsoft Word, Collaboration, Internet, MItel, Avaya IP Telephony, Adtran, Wi-Fi, IP Solutions, Mitel Sales..., Avaya Sales..., Team Building, Marketing, Account Management, VoIP
Education
Webster University 2004 — 2007
Master of Business Administration (MBA)
Lander University 1982 — 1986
Bachelor's degree, Political Science and Government & History
Securus Technologies, Inc. April 2013 - Present
Global Tel*Link August 2010 - July 2012
Value Added Communications, Inc April 2002 - August 2010
Frontier Communications May 1998 - March 2002
TMNG Global April 1996 - May 1998
CTI, Inc May 1988 - March 1996
Control Electronics, Inc February 1983 - May 1988
Skills
Integration, Telecommunications, Testing, Call Center, Management, Training, Data Analysis, Accounting, Telecommunications..., Customer Service, Experienced Business..., Call Centers, Program Management
Education
Lansing Community College
Associate Degree, Electronics/Computer science
Lawrence Institute of Technology
Williamston High School
Frontier Communications March 2014 - Present
Bridge Management May 2012 - Present
Marquette University Instructional Media September 2010 - December 2012
Time Warner Cable June 2011 - August 2012
The John Fornetti Dental Center August 2009 - May 2012
K-Rock (radio station) June 2009 - September 2009
Skills
Social Media, Event Management, Public Speaking, Marketing, Marketing Strategy, Social Media Marketing, Video Editing, Editing, Social Networking, Photoshop, Event Planning, Sponsorship Management, Sponsorship Activation, Sports Marketing, Final Cut Pro, Critical Thinking, Market Research, Video, Adobe Audition
Education
Marquette University 2008 — 2012
Bachelor of Arts, Psychology, Advertising
Kingsford High School 2004 — 2008
Gamesys March 2014 - Present
Frontier Communications November 2012 - March 2014
Wawa, Inc. May 2011 - 2013
Largesse Publishing, Inc. January 2008 - September 2010
Bloomberg May 2009 - September 2009
Kellenyi, Johnson, Wagner Architects February 2009 - June 2009
Skills
Adobe Creative Suite, Social Media Measurement, Social Networking, Social Media, Facebook, Social Media Development, Interactive Media, Creative Development, Social Media Strategist, Microsoft Office, Graphic Design, Website Promotion, Social Media Monitoring, Social Networking Sites, Interactive Strategy, Mobile Applications, Interactive Marketing, Computer Literate, Website Management, Website Testing, Interactive Development, Mobile Devices, Mobile Technology, Transmedia Adaptation, Digital Marketing, Google Analytics, Web Analytics, YouTube, Hootsuite, CRM, HTML, Adobe Premiere, Creative Direction, Social Media Marketing, Photoshop, Advertising, PowerPoint, Marketing, Twitter, Writing, Blogging, New Media, Public Speaking, Online Marketing, Event Planning
Education
Marist College 2009 — 2013
Communications, Interactive Media
Communications High School 2005 — 2009
Marquette University August 2015 - Present
GE Healthcare May 2015 - August 2015
Marquette University 2012 - August 2015
GasDay August 2013 - May 2015
GE Healthcare May 2014 - August 2014
Marquette University January 2014 - May 2014
Dave's Valley Sports December 2011 - February 2014
Frontier Communications May 2013 - August 2013
Shakopee Parks and Recreation June 2010 - August 2013
Ruby Tuesday June 2012 - August 2012
Skills
Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Access, Matlab, Java, Research, JavaScript, VHDL, MIPS Assembly, MSP430, C, Arduino, VBA, HTML5, Public Speaking
Education
Marquette University 2012 — 2016
Biocomputing Engineer, Bioengineering and Biomedical Engineering
Shakopee High School 2009 — 2012
Frontier Communications April 2010 - Present
Skills
Account Management, Team Leadership, Telecommunications, Customer Service, Call Centers, Outlook
Education
Madison Area Technical College
Marketing
UnitedHealth Group June 2015 - Present
Forest City Yoga May 2013 - Present
UnitedHealth Group November 2013 - June 2015
Skandia, Inc. December 2012 - May 2013
Frontier Communications April 2009 - June 2012
Pranayoga School of Yoga and Health January 2012 - April 2012
Enterprise Rent-A-Car July 2008 - April 2009
Bob Rogers Travel November 2006 - July 2008
Law Offices of Griffin & Gallagher January 2006 - September 2006
Skills
Sales, Customer Service, Customer Retention, Project Management, HR Consulting, Aviation, Aerospace, Administrative..., Event Planning, Event Management, Tour Booking, Public Speaking, Labor Relations, Contract Negotiation, Microsoft Office, Outlook, Schedules, Human Resources, Organization, Mac OS, Social Media, Hatha Yoga, Yoga, Meditation, Strategic Planning, Leadership, Cross-functional..., Negotiation, Budgets, Marketing Strategy, Training, Microsoft Excel, Facebook, Customer Satisfaction, Nonprofits, Account Management, Social Networking, Teamwork, Marketing, Team Building
Education
Lewis University 2001 — 2005
Bachelor of Arts (B.A.), Philosophy
RE/MAX September 2012 - Present
Frontier Communications July 2010 - June 2011
Verizon May 1989 - July 2010
Skills
Process Improvement, Telecommunications, Project Management, Performance Management, Management, Customer Service, Employee Training, Sales, Coaching, Leadership, Telecommunication..., Support Systems, User Acceptance Testing, Multitasker, Analysis, Training & Development, End User Training, Data Entry, Network Elements, Residential Homes, Contract Negotiation, Buyer Representation, First Time Home Buyers
Education
Champions School of Real Estate 2012 — 2012
Real Estate
The George Washington University 2003 — 2005
Certification, Project Management
Lesley University 1989 — 1991
Bachelor of Science, Business Management
Classic Pizza February 2004 - Present
Pocal Industries November 2007 - October 2010
Frontier Communications May 2000 - July 2007
USMetalform October 1998 - May 2000
Acme Metal Products March 1976 - May 1998
Skills
Manufacturing, Telecommunications..., Executive Management, Consulting, Consultant Programmer, Call Centers, Cnc, Customer Service, Engineering
Education
Luzerne County Community College 2000 — 2001
N/A, Computer Programming
Eagle Technology, Inc January 2014 - September 2014
JM Creative Group October 2013 - December 2013
Frontier Communications July 2011 - July 2013
Oracle January 2007 - September 2008
Webroot Software Inc January 2006 - January 2007
AvanqueSoftware Inc January 2005 - January 2006
Skills
Social Media, Social Media Marketing, Customer Service, SEO, Marketing, Microsoft Office, Telecommunications, Sales, Public Relations, Facebook, Training, B2B, Call Centers, Sales Operations, Marketing Strategy, Microsoft Excel, Twitter, Pinterest, Google +, Google Analytics, Hootsuite, Adobe Creative Suite, WordPress, Email Marketing, Advertising, Copywriting, SEM, Event Planning, Blogging, Strategy
Education
Madison Area Technical College 2010 — 2013
Associate of Arts and Sciences (AAS), Marketing
University of Colorado at Denver 2000 — 2004
Bachelor's degree, French, German
University of Oldenburg
University of Oldenburg
Frontier Communications May 2014 - Present
AT&T June 2003 - May 2014
Avatech Solutions September 2001 - December 2002
Siemens December 1999 - December 2001
Western NY Computing December 1997 - December 1999
RGdata International February 1981 - December 1997
Skills
Telecommunications, Customer Satisfaction, Customer Retention, Customer Acquisition, Long-term Customer..., Customer, Telecommunication..., Global..., Sales, Sales Operations, Networking, VoIP, Enterprise Software, MPLS, Professional Services, Integration, WAN, Cloud Computing, Managed Services, Solution Selling, Management
Education
Lehigh University 1977 — 1979
Bachelor of Science (BS), Business and Economics
Rochester Institute of Technology 1975 — 1977
Associate's degree, Business Administration and Management, General
Penfield HS 1971 — 1975
Regents Diploma, Science and Language, Science and Language
Equinix March 2015 - Present
Frontier Communications 2010 - 2014
Verizon 2009 - 2010
Vonage 2008 - 2009
Vonage 2007 - 2008
RCC Consultants 2002 - 2006
Ziptone 2000 - 2002
AT&T 1995 - 2000
AT&T 1995 - 1998
Skills
Launch Of New Products, Product Management, Product Marketing, Web Applications, Hosting, Application Hosting, Mobile Communications, Networking Software, Product Development, Cross-functional Team..., VoIP, Product Life Cycle..., Product Strategy, Mobile, Competitive Analysis, SaaS, Strategic Partnerships, Product Launch, Telecommunications, Cloud Computing, P&L Management, Contract Negotiations, Go-to-market Strategy, Strategy Development, E-commerce, Start-ups, Product Planning, Marketing Management, Metaswitch, Product Lifecycle..., Strategy, Contract Negotiation, Segmentation, Lead Generation, Program Management, Outsourcing, Integration, Management, Mobile Applications, Data Center, Leadership, Business Strategy, Online Marketing, Vendor Management, Business Development, Market Analysis, Unified Communications, Market Research, Executive Management, Team Leadership
Education
University of Pennsylvania - The Wharton School 2010 — 2010
Certificate, Marketing Metrics
New York University, Stern School of Business 1998 — 2000
MBA, Management
Lafayette College 1984 — 1988
B.S., Engineering
TriZetto, A Cognizant Company May 2015 - Present
College Misericordia September 2007 - Present
TMG Health January 2014 - May 2015
TMG Health July 2010 - October 2011
TMG Health April 2008 - October 2011
Frontier Communications February 1999 - February 2008
UnitedHealthcare January 1994 - February 1999
Aetna January 1993 - December 1993
Skills
Process Improvement, Business Analysis, Product Management, Healthcare, Analysis, Data Analysis, Vendor Management, Requirements Gathering, CRM, Team Building, Medicare, Access, Analytics, Call Centers, Strategic Planning, Leadership, Outsourcing, Marketing Strategy, Healthcare Information..., Competitive Analysis, Telecommunications, Team Leadership, Business Intelligence, Management, Business Strategy, Operations Management, Mentoring, Compliance, Data Mining, Data Warehousing, Employee Relations, Managed Care, Competitive Intelligence, Pharmacy Benefit..., Medicare Part D, BPO, Team Management, Salesforce.com, Segmentation
Education
Wilkes University 2001 — 2003
MBA, Marketing
Lock Haven University of Pennsylvania 1987 — 1991
Bachelor of Science (B.S.), Management Science
Bethlehem Catholic
Inovalon, Inc. March 2014 - December 2014
Verizon September 2012 - January 2014
Verizon June 2012 - August 2012
Frontier Communications January 2012 - March 2012
SAIC May 2005 - July 2011
Telcordia Technologies 1997 - 2004
Bell Communications Research 1980 - 1997
Skills
SDLC, Integration, Requirements Analysis, Software Development, Testing, Systems Engineering, Software Engineering, Security, Business Analysis, Unix, PMP, Agile Methodologies, ClearCase, Management, Software Project..., System Architecture, PMO, Process Improvement
Education
Manhattan College
BS, Computer Information Systems and Marketing, Minor in Accounting
Frontier Communications July 1974 - Present
AT&T April 1998 - December 2006
KMC Telecom January 1998 - May 1999
Skills
Telecommunications, VoIP, Troubleshooting, Telephony, Wireless, IP, Fiber Optics, Call Centers, T1, Cabling, Ethernet, Switches, Computer Network..., DSL, Technical Support, Routers, Network Design, TCP/IP
Education
Madison Area Technical College 1998 — 2000
Associate's degree, Criminal Justice/Police Science
Madison Area Technical College 1974 — 1977
Court Reporting, Court Reporting/Court Reporter
McFarland 1970 — 1976
Associate's degree, Court Reporting/Court Reporter
Windstream Communications November 2014 - Present
Frontier Communications June 2012 - July 2014
The Leukemia and Lymphoma Society February 2002 - June 2012
Teleconnect Specialists January 2010 - May 2012
Qwest Communications 2007 - December 2009
Qwest Communications 2000 - 2007
Qwest Communications 1989 - 1999
Northern Telecom - Nortel 1986 - 1989
Skills
Managed Services, Cloud Computing, Unified Communications, Telecommunications, VoIP, Solution Selling, Professional Services, Direct Sales, MPLS, IP, Network Design, Channel Partners, SIP, Adtran, Avaya, Business Development, Video Conferencing, Security, Business Strategy, Juniper, IVR, Miller Heiman, Telepresence, Sales Enablement, Application Architecture, Strategic Leadership, Executive Management, Microsoft OCS/Lync, Cisco - CSE, Contact Center, Juniper - JNSA, Hosted and Managed..., Nortel, MPLS and SIP..., ShoreTel, LAN/MAN/WAN/VPN Network..., Nortel Qualified Sales..., Miller Heiman Certified, Cisco, Consultative Selling, LAN/WAN, Channel Management, Contract Negotiations, Mitel, Data Center, SaaS, PaaS, Cloud Computing IaaS, Virtualization, Software Sales
Education
Los Angeles Pierce College
Business Administration
Seminole State College 2011 — 2011
Kauffman FastTrac NewVenture For Entrepreneurs
Frontier Communications June 2010 - September 2013
AT&T September 2009 - March 2010
Verizon August 2007 - September 2009
Skills
Customer Delight, Sales Support, Marketing Strategy, Sales Operations, Marketing, Solution Selling, Customer Service, Product Marketing, Salesforce.com, Management, Sales, Customer Retention, Training, Sales Management, Account Management, Team Building
Education
Marion Technical College 2010 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
The Ohio State University 2000 — 2004
CenturyLink June 2015 - Present
Frontier Communications April 2011 - May 2015
AT&T Global Services January 2006 - January 2011
SBC / AT&T January 2003 - December 2005
SBC July 2000 - December 2002
AT&T / Lucent Technologies December 1988 - June 2000
Skills
MPLS, Managed Services, Frame Relay, WAN, Ethernet, SONET, Network Security, Data Center, Sales Engineering, Telecommunications, VoIP, Telephony, IP, Network Engineering, Solution Selling, Wireless, Optical Fiber, T1, Unified Communications, Fiber Optics, SDH, Co-location, Switches, DSL, Cisco Technologies, LAN-WAN, Network Design, Networking, SIP, Metro Ethernet, Call Centers, Firewalls, ATM networks, SIP Trunking, Avaya, Broadband, Network Architecture, DWDM, Enterprise Software, Cabling, Sales Process, Computer Network..., BGP, Routing, MPLS VPN, Routers, QoS, Juniper, Wireless Networking, VPN
Education
Lake Erie College
B.A., Finance, Marketing
Lakeland Community College
Associate of Arts, Business Administration
Massachusetts Institute of Technology
30 hours completed, Computer Science
Eagle Productivity Solutions April 2012 - Present
Bosch Security Systems October 2005 - February 2012
Alstom Signaling Inc October 2000 - October 2005
Billitier Electric Inc June 1999 - August 2000
Frontier Communications January 1995 - February 1999
Frontier Communications January 1990 - January 1995
Skills
SAP R/3, Excel, AS400, Accounting, Financial Analysis, Financial Reporting, Internal Controls, Auditing, Accounts Receivable, Process Improvement, IFRS, Access, Accounts Payable, Budgets, Hyperion Enterprise, Forecasting, Financial Accounting
Education
Lycoming College
Bachelor's degree, Accounting
Rochester Institute of Technology
Master of Business Administration (MBA), Business Administration and Management, General
Frontier Communications May 2014 - Present
NBCUniversal, Inc. June 2007 - September 2013
Time Warner Cable April 2005 - February 2007
Intermix Media August 2003 - February 2005
Skills
Marketing Strategy, Market Research, Brand Management, Forecasting, Voice of the Customer, Market Research Project..., Marketing Communications, Budget, Digital Marketing, Strategic Partnerships, Event Management, Corporate Events, Strategic Planning, Partner Management, Vendor Management
Education
Allegiance University 2014 — 2014
Voice of the Customer Certification
Loyola Marymount University 2009 — 2012
MBA, Marketing
University of San Diego 1999 — 2003
B.S., Business Administration
Cardinal Health February 2013 - Present
Frontier Communications October 1995 - February 2013
Skills
Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Direct Sales, Sales Operations, Team Leadership, Customer Service, Sales, Process Improvement, First Time Customer..., Sales Process, Account Management, Root Cause Analysis, Collections, Training Delivery, Management, Salesforce.com, Troubleshooting
Education
Mount Vernon Nazarene University 2008 — 2010
MBA, Business Administration
Mount Vernon Nazarene University 2008 — 2010
Master's degree, Business Administration and Management, General
Mount Vernon Nazarene University 2003 — 2005
BBA, Business Administration
Marion Technical College
Associate's degree, Accounting
Frontier Communications December 2014 - Present
Today's General Counsel- Nienhouse Media 2013 - 2014
Irving Levin Associates 2012 - 2013
Kings Highway Elementary School 2008 - 2012
LizzieTotes Reusable Bags 2006 - 2008
Inc. Magazine 1999 - 2000
Business Insurance- Crain Communications 1996 - 1999
Skills
Sales Management, Business Development, Sales Presentations, Lead Generation, Account Management, Public Speaking, Social Networking, Digital Marketing, Contract Negotiation, Salesforce.com, Digital Media, Mac, Direct Sales, Event Management, Google Docs, Customer Satisfaction, Microsoft Excel, Office 365, Event Planning, Fundraising, Public Relations, Volunteer Management, Operating Budgets, Nonprofits, Cross Selling, Vendor Management, Google Analytics, Cloud Storage, Twitter, Facebook
Education
Manhattan College
Bachelor of Business Administration (BBA), Marketing
Pharmacy OneSource April 2013 - Present
Spherion April 2012 - October 2012
Frontier Communications May 2010 - April 2012
Skills
Increased call-handling..., Awarded twice for being..., Acknowledged for...
Education
Institute of Dental Assisting Middleton, WI 2012 — 2012
Dental Assistant/Receptionist
Madison Area Technical College
Computer Applications/Accounting
Frontier Communications January 2011 - Present
Frontier Communications October 2009 - January 2011
Verizon April 2008 - October 2009
Aon Consulting 2006 - 2007
Education
Linfield College-Adult Degree Program 2012 — 2013
Post Baccalaureate, Accounting
Oregon State University 2005 — 2006
Applied Mathematics
Linfield College 2001 — 2005
Bachelor of Science, Mathematics
TrueNet Communications July 2015 - Present
Frontier Communications July 2014 - May 2015
Charter Communications November 2013 - May 2014
Mediacom Communications July 2012 - November 2013
Arris Group Inc. February 2011 - August 2011
Cargan Services Corp April 2010 - October 2010
Arcom Labs October 2009 - October 2009
Motorola / Cargan Services Corporation February 2004 - May 2009
Star Cable Television January 1994 - January 1995
Cablevision Industries January 1984 - January 1994
Skills
RF, Servers, VPN, Ethernet, Telecommunications, Wireless, Digital Video, Software Installation, Networking, Testing, Optical Fiber, Troubleshooting, VOD, MPEG, Operating Systems, IPTV, VoIP, Technical Support, Hardware, System Deployment, Microsoft Word, Linux, TCP/IP, Digital TV, Set Top Box, Satellite, Broadband, Outlook, SEM, Fiber Optics, DAC6000, NC1500, Word, Fiber, ARPD, SDM, CCNA 640-802 (in..., Streaming Media, Switches, Cisco Technologies, Wireless Networking, HFC, IP
Education
Mindleaders Online Training 2011 — 2011
Certificate, TCP/IP
Mindleaders Online Training 2011 — 2011
Certificate, SQL for Windows Enviroment
Mindleaders Online Training 2010 — 2011
Certificate, Linux
Mindleaders Online Training 2010 — 2010
Certificate, Comp-TIA Network + 2005 (N10-003)
College of the Albemarle 2001 — 2001
None, A+ Basic Hardware
NCTI 1980 — 1980
Yes, Cable Television
Lansing Community College 1976 — 1978
None, Electronics / Math
Church of God Home February 2013 - November 2014
Church of God Home August 2011 - February 2013
Comcast Cable November 2007 - July 2011
Frontier Communications September 2006 - November 2007
Frontier Communications March 2006 - September 2006
Computer Learning Network November 1999 - February 2006
Electronic Data Systems June 1993 - November 1999
Skills
Senior Living...
Education
Lock Haven University of Pennsylvania 1989 — 1993
Bachelor of Arts, Communications- Journalistm
Frontier Communications January 2012 - Present
Swiss Re November 2000 - March 2011
MetLife December 1997 - March 1999
United Healthcare October 1996 - November 1997
Skills
Accounting, Analytical Skills, Analysis, Management, Leadership, Finance, Insurance, Cross-functional Team..., Outlook, Invoicing, Financial Statements, Teamwork, Banking, Microsoft Office, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Account Reconciliation, General Ledger, Variance Analysis, Financial Modeling, Data Analysis, Accounts Payable, Risk Management, Process Improvement, Strategic Financial..., Budgets
Education
Saint John's University 1990 — 1993
MBA, Accounting
Manhattan College 1987 — 1991
1990, Accounting
Vienna International School 1983 — 1985
U.N.I.S. 1974 — 1980
Frontier Communications May 2010 - Present
SeaChange International May 2009 - February 2010
Ascent Media August 2002 - May 2009
Doyle Technology Consultants December 2003 - February 2005
CMGI - Navisite July 1999 - December 2001
Broadcast.com /Yahoo Broadast July 1998 - July 1999
FOX, INC., SKY LATIN AMERICA July 1996 - July 1998
PROSTAR Encryption Systems 1984 - 1995
Skills
VOD, IPTV, Telecommunications, Streaming Media, Integration, Broadcast Engineering, Product Management, Digital Video, Wireless, Satellite, Broadband, HD Video, Video, Broadcast, MPEG, Vendor Management, System Design, VoIP, Television, Digital Asset Management, Management, Optical Fiber, Transmission, IP, Fiber Optics, Networking, Start-ups
Education
Lawrence Technological University 1979 — 1980
Frontier Communications April 2013 - Present
Kenton Group July 2010 - March 2013
Verizon December 2003 - May 2010
Contel 1981 - 1991
Skills
Engineering, Project Planning, Fiber Optics, Telecommunications, Optical Fiber, Ethernet, Wireless, Telephony, IP, Broadband, T1, DSL, VoIP, DWDM, Network Design, Program Management, Network Engineering, Computer Network..., Vendor Management, Transmission, Switches, RFP, Siebel
Education
Lindenwood University 1994 — 1998
Bachelor of Arts, Business Administration
Wall Street Horizon August 2013 - Present
Frontier Communications October 2011 - November 2012
Frontier Communications December 2010 - March 2012
Verizon 2007 - 2010
Verizon 2006 - 2007
Verizon 2004 - 2006
Verizon 2000 - 2003
Verizon Information Services 1998 - 2000
Verizon Information Services 1995 - 1997
Verizon Information Services 1992 - 1995
Skills
Oracle, Microsoft SQL Server, Vendor Management, Telecommunications, Databases, Integration, SDLC, Managed Services, Process Improvement, Program Management, Data Center, Telephony, Requirements Analysis, Call Center, Project Management, Cross-functional Team..., Troubleshooting, Business Analysis, COBOL
Education
Lesley College
BS, Business Administration
Lesley University
Business Administration
Frontier Communications June 2010 - Present
ThermoCheck February 2010 - March 2012
ATT 2001 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Troubleshooting, Microsoft Word, Construction, Electricians
Education
Madison Area Technical College 1993 — 1995
Operations Management and Supervision
De Forest High School
Pace University
Telecommunications Technology/Technician
Source One Network & Building Solutions January 2014 - August 2014
Frontier Communications September 2013 - January 2014
Home March 2011 - April 2013
AT&T Mobility April 2010 - March 2011
AT&T Mobility April 2007 - October 2009
AT&T Mobility October 2004 - April 2007
Verizon Wireless August 2001 - October 2004
Don Miller Dodge April 1997 - August 2001
Skills
Problem Solving, Wireless, Retail, Cold Calling, Planning, Customer Service, Proposal Writing, Telecommunications, Contract Negotiation, Customer Satisfaction, Account Management, Consultative Selling, Negotiation, Team Building, Sales Management, Sales Support, Customer Retention, Customer Relations, B2B, New Business Development, Strategic Planning, Direct Sales, Microsoft Office, Word, PowerPoint, Marketing Strategy, Budgeting, Excel, Salesforce.com, Inventory Management, Forecasting, Coaching, Selling, Call Center, Business Strategy, Troubleshooting, VoIP, Solution Selling, Team Leadership, Contract Negotiations, Merchandising, Key Account Management, Pricing, Hiring, Sales Process, Advertising, Marketing Communications, Process Improvement, Lead Generation, Management
Education
Penn State University 2015 — 2015
Transitions-College Preparation, Information Security/Risk Analysis
Southeastern Academy 1990 — 1991
Associates, Travel
Madison Area Technical College 1989 — 1990
Jazz/Trumpet Performance
Mt. Horeb High School
Thomson Reuters July 2013 - Present
Frontier Communications November 2012 - July 2013
Paychex February 2012 - October 2012
Rail Europe, Inc. July 2010 - January 2012
Mahindra Satyam May 2006 - June 2010
Satyam Computer Services Limited December 2004 - April 2006
Satyam Computer Services Limited March 2003 - December 2004
Servion Global Solutions June 2001 - March 2003
Taj Group of Hotels January 1994 - September 2000
Skills
Web Services, Java Enterprise Edition, PL/SQL, Hibernate, Hospitality, Spring, SDLC, Struts, Website Development, Oracle, Websphere, JSP, Unix, Spring Framework, Travel, Software Project..., SOA, Telephony, Solution Architecture, Requirements Analysis, Agile Methodologies, J2ee, REST, Telephony Systems, XSLT, XPath, Grails, GSP, jQuery, Message Queue
Education
Mahatma Gandhi University 1987 — 1990
Bachelor
NetLabs
Frontier Communications October 2011 - Present
Maly tile May 2007 - September 2009
Skills
AutoCAD, Revit, Microsoft Word, PowerPoint
Education
Madison Area Technical College 2007 — 2011
Associate's degree, Architectural Technology/Technician
Deforest Area High School 2003 — 2006
high school deploma
Frontier Communications May 1996 - January 2014
Skills
Telecommunications, Telephony, VoIP, IP, Ethernet, T1, DSL, Broadband, Fiber Optics, Network Design, Troubleshooting, Switches, LAN-WAN, Networking, Customer Satisfaction, Team Leadership, Customer Retention, Project Management, ATM networks, Process Improvement, Customer Service, Product Management, MPLS, Direct Sales
Education
Liberty University 2012 — 2014
Master of Arts (M.A.), Substance Abuse/Addiction Counseling
Ashford University 2005 — 2007
Bachelor's degree Organizational Management, Organizational Leadership
Excelsior College 2003 — 2005
Associate of Arts (AA), Psychology
Frontier Communications August 2014 - Present
Voris Designs 1989 - Present
Combined Insurance April 2014 - August 2014
Lincoln Financial Group September 2013 - January 2014
Investigo, A Broadridge Company January 2009 - June 2013
Investigo, a Broadridge company 2004 - June 2013
Investigo August 2005 - September 2006
Investigo February 2005 - August 2005
Centennial Wireless August 2004 - February 2005
Everdry Basement Waterproofing February 2004 - August 2004
Skills
Negotiation, Team Leadership, Project Planning, Business Analysis, Project Management, Call Centers, Process Improvement, Product Management, Team Building, Customer Service, Software Documentation, Insurance, Fixed Annuities, Analysis, Strategic Planning, Microsoft Office, Data Analysis, Product Development, Program Management, Strategy, Customer Satisfaction, Leadership, Series 7, Budgets, Risk Management, Management, Forecasting, Sales, Databases, Visio, Vendor Management, Quality Assurance, Operations Management, Training, Banking, CRM, Business Strategy, Marketing, Account Management, Business Requirements, Cross-functional Team..., Change Management
Education
Manchester University 1980 — 1984
B.S., Political Science & Economics
Manchester High School 1976 — 1980
Political Science and Government
Millicom April 2014 - Present
Frontier Communications March 2013 - March 2014
Frontier Communications October 2012 - March 2013
Frontier Communications April 2010 - October 2012
Whirlpool Corporation October 2009 - April 2010
Whirlpool Corporation October 2007 - October 2009
Whirlpool Corporation December 2005 - October 2007
IBM 2000 - 2002
Agency Management Group 1994 - 1999
Skills
Integration, Process Improvement, Strategy, Income Statement, Mergers, Product Development, Account Management, Leadership, Six Sigma, Management, Project Management, Marketing, Change Management, CRM, Call Centers, Strategic Planning, Telecommunications
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1992 — 1993
MS-MIS, Information Technology
Loyola University New Orleans 1991 — 1992
MBA
Teleteria Inc September 1994 - Present
Frontier Communications November 1993 - September 1995
AT&T October 1991 - October 1993
MCI July 1989 - September 1991
Sprint October 1986 - June 1989
MCI January 1983 - August 1986
Skills
SEO, PPC, Mobile Marketing, Digital Marketing, Karate Instructor, Mobile, Skydiving, Scuba Diving, Comedian, Volunteering
Education
Manhattanville College 1983 — 1984
Manhattan College 1978 — 1983
General
UnitedHealthcare August 2004 - Present
Imperial Supplies April 1998 - August 2004
Frontier Communications July 1997 - April 1998
Schneider Communications February 1995 - July 1997
American Medical Security September 1990 - February 1995
Northeast Photocopy June 1989 - September 1990
Skills
Selling, Sales Management, Consultative Selling, Coaching, Training, Sales Prospecting, Sales Operations, Sales Presentations, Recruiting, Insurance, Sales Process, B2B, Direct Sales, Marketing, Process Improvement, New Business Development, Customer Retention, Team Building, Customer Service, Employee Benefits, Management, Account Management, Business Development, Leadership, Health Insurance, CRM
Education
Lakeland College 1985 — 1989
BA Business Administration, Economics
Southern Door High School 1981 — 1985
High School, General Studies
Orbitz Worldwide March 2015 - Present
Orbitz Worldwide September 2011 - March 2015
Frontier Communications January 2011 - September 2011
Autodesk July 2010 - January 2011
Frontier Communications September 2009 - July 2010
Standard & Poor's September 2008 - September 2009
Frontier Communications February 2007 - September 2008
Skills
ETL, Informatica, PL/SQL, Data Warehousing, Oracle, Data Warehouse..., Data Modeling, Business Objects, Dimensional Modeling, Data Integration, Teradata, SDLC, SQL, Data Quality, Erwin, Business Intelligence, Unix Shell Scripting, Unix, Data Migration, Database Design, Requirements Analysis, SSIS, Data Marts, DB2, Master Data Management, Databases, Enterprise Architecture, Requirements Gathering, Sybase, SOA, Performance Tuning, Agile Methodologies, Cognos, Solution Architecture, OLAP, Microsoft SQL Server, Software Project...
Education
Lehigh University 2004 — 2006
MS, Electrical Engineering
University of Mumbai 2000 — 2004
BE, Electronics & Telecommunication
Frontier Communications June 2014 - Present
AT&T National Business August 2011 - June 2014
Time Warner Cable Business Class September 2010 - August 2011
Alltel Communications October 2009 - September 2010
Alltel June 2007 - September 2010
Teletrac, Inc February 2009 - October 2009
Alltel Communications June 2007 - February 2009
Sprint Communications December 2001 - June 2007
Skills
CRM, Leadership, Managed Services, Management, Sales, Sales Management, Sales Operations, Strategy, Telecommunications, Wireless, Cold Calling, New Business Development, Program Management, Business Intelligence, Marketing, Customer Experience
Education
Malone College 2005 — 2007
B.A, Business Management
Spartan School of Aviation 1993 — 1995
Associates, Aviation Applied Sciences
Frontier Communications January 2013 - Present
Frontier Communications July 2010 - January 2013
Frontier Communications Solutions May 2007 - June 2010
Frontier Communications June 2003 - May 2007
Centennial Wireless 1995 - 2001
Vanguard Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Skills
VoIP, Wireless, Marketing, Telecommunications, Mobile Devices, Leadership, Call Centers, Enterprise Software, Team Building, Managed Services, Sales, Strategic Partnerships, Cross-functional Team..., Product Marketing, Product Development, Direct Sales, Solution Selling, Sales Management, Product Management, Program Management, Analytics, Mergers & Acquisitions, Management, Segmentation, Vendor Management, Salesforce.com, Call Center, Operations Management, Team Leadership, Unified Communications, Customer Experience, Marketing Strategy, Business Development, Project Management, Strategy, IP, SaaS, Customer Retention, Sales Process, Start-ups
Education
La Salle University
Bachelor of Science, Business Management
One Way Products, Inc. March 2015 - Present
Frontier Communications September 2014 - March 2015
Zayo Enterprise Networks May 2012 - September 2014
Arialink June 2010 - April 2012
US Army 2007 - 2012
Arialink June 2008 - April 2009
Skills
Project Management, Sales, VoIP, Customer Service, MPLS, Managed Services, Solution Selling, Salesforce.com, Networking, Direct Sales, Ethernet, Cloud Computing, Data Center, Wireless, Co-location, Unified Communications, Telephony, WAN, SIP Trunking, IP, T1, Cold Calling, LAN-WAN, Fiber Optics, Leadership, Internet Services, SIP
Education
Lansing Community College 2007 — 2009
Telecommunications, Sales
Western Michigan University 2005 — 2007
Mondelēz International October 2012 - Present
CTCO October 2002 - October 2012
Frontier Communications 2002 - 2012
Skills
Team Management, Customer Satisfaction, Customer Retention, Sales Management, Troubleshooting, Training, Team Building, Account Management, Sales Process, Customer Service, Direct Sales, Sales Operations, Sales, Call Centers, Integration, Telecommunications, Management
Education
Luzerne County Community College
ECC Technologies July 2015 - Present
Finger Lakes Technologies Group August 2013 - July 2015
tw telecom January 2010 - August 2013
Time Warner Cable Business Class January 2007 - January 2010
Frontier Communications 2006 - 2007
Finger Lakes Technologies Group 2005 - 2006
tw telecom, inc. January 2002 - February 2005
Skills
Telecommunications, Ethernet, MPLS, IP, LAN/WAN, Managed Services, Data Center, LAN-WAN, Integration, Networking, Security, Selling, VoIP, Solution Selling, Unified Communications, Wireless, Telephony, Cloud Computing, SIP Trunking, WAN, Direct Sales, Co-location, Professional Services, Optical Fiber, SIP, Cisco Technologies, Network Design, Hosted Services, SaaS, Call Centers, Broadband, Channel Partners, Salesforce.com, Sales Engineering, Storage, Metro Ethernet, Virtualization, Disaster Recovery, Internet Services, Sales
Education
Lock Haven University of Pennsylvania 1980 — 1984
B.S., Management Science
Lafayette College October 2008 - March 2015
Frontier Communications September 2006 - October 2008
Commonwealth Telephone Enterprises June 2005 - September 2006
PenTeleData October 1999 - March 2005
Army National Guard November 1996 - November 2002
Microserve Information Systems January 1998 - October 1999
Skills
Network Engineering, Perl, Programming, Python, IEEE 802.11, BGP, MPLS, EIGRP, Network Security, Linux, Red Hat Linux, System Administration, PHP, HTML, Network Administration, Cisco Technologies, Network Design, Troubleshooting, Networking, TCP/IP, DNS, Network Architecture, Switches, Firewalls, Software Installation, Routers, Servers, LAN-WAN, IP, WAN, VPN, Cisco IOS, Telecommunications, Wireless Networking, Unix, Routing, Wireless, VoIP, Ethernet, Data Center, MySQL, Shell Scripting, DHCP
Education
Lafayette College 2009 — 2015
Computer Science
Warren National University 2001 — 2008
Bachelor, Computer Science
Penn State University 1993 — 1994
Computer Engineering
TDS Metrocom July 2012 - August 2013
Frontier Communications July 2010 - March 2012
Verizon January 2009 - October 2010
Verizon Communications February 2007 - January 2009
Verizon Communications November 2004 - January 2007
Verizon Communications March 1999 - November 2004
Skills
Prospecting Skills, Telecommunications, Managed Services, Direct Sales, VoIP, Salesforce.com, Unified Communications, Sales, MPLS, B2B, Ethernet, Co-location, Call Centers, Microsoft Excel, Microsoft Office, Customer Retention, Sales Presentations, Team Building
Education
Lake Superior State University
Univerity of Phoenix 2000 — 2003
Master of Business Administration (M.B.A.), Incomplete
Lansing Catholic High School 1983 — 1987
High School Diploma, General Studies
Frontier Communications June 1991 - Present
Skills
Customer Service, Access, Telecommunications, Telephony, Leadership, Outlook, Analysis, Salesforce.com, Mitel Sales Professional, Microsoft Office, APSS Radvision/Scopia, VmWare VSP5, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Avaya APSS IPO Contact..., Avaya APSS SME..., Avaya APSS Unified..., APSS Avaya Contact..., Adtran ACCP, MPLS, Sales Process, Wireless, Managed Services
Education
Dallas School District
Luzerne County Community College
Associate's Degree, Accounting
WSI Dynamic Web Strategies August 2014 - May 2015
Frontier Communications March 2011 - August 2014
IKEA January 2010 - November 2010
IKEA October 2007 - December 2009
IKEA January 2006 - October 2007
IKEA November 2004 - March 2006
IKEA October 2001 - October 2004
Productivity Point International July 1999 - October 2001
Productivity Point International January 1999 - July 1999
Productivity Point International September 1997 - January 1999
Skills
Direct Marketing, Marketing Strategy, Digital Marketing, Segmentation, Database Marketing, Management, Social Media, Mobile Marketing, B2B Marketing, B2C Marketing, Leadership, Retail, Market Analysis, Marketing, Email Marketing, Relationship Marketing, Media Planning, Digital Strategy, Cross-functional Team..., Marketing Communications, Social Media Marketing, Loyalty Marketing, Customer Insight, Integrated Marketing, Loyalty Programs, Digital Media, Databases, Database Design, Data Analysis, Brand Loyalty, YouTube, Digital Photography, Database Analysis, Audience Segmentation, Demographic Analysis, Demographic Research, Catalog Production, Catalog Marketing, Retail Trade Area..., Customer Segmentation..., Photoshop, InDesign, Responsive Web Design, Strategic Planning, Market Research, Strategy, Online Marketing
Education
Lehigh University 1992 — 1996
B.S., Marketing
Marshall University August 2013 - Present
Frontier Communications March 2009 - July 2013
Capstone Management June 2008 - March 2009
Marshall University August 2006 - May 2008
Marshall University May 2007 - September 2007
Skills
Desktop Support, Windows 7, XMPP, Noble SoftPhone Suite, Closed-Circuit..., Remote Support, Database Administration, SharePoint..., SharePoint Development, Microsoft Office 2007, Microsoft Office 2010, Dameware, Active Directory, Microsoft Exchange, Spiceworks..., Openfire Administration, IP Telephony, Outage Management, RTA, ESP, Maestro, Desktop Administration, Marimba, Quest ActiveRoles, Cloud Computing, SharePoint, Leadership, Microsoft Office, Public Speaking, Social Media, Community Outreach, Management, Technical Support
Education
Marshall University 2006 — 2008
M.A., Clinical Psychology
Marshall University 2002 — 2006
B.A., Psychology
MEC October 2014 - Present
MEC August 2013 - Present
Frontier Communications May 2012 - August 2013
Glenro Spirit Shoppe May 2011 - January 2012
Marist College September 2011 - December 2011
Spring Meadows June 2008 - September 2009
Skills
Marketing, Social Media Marketing, PC, Macintosh Applications, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Photography, Creative Direction, Sales, Direct Marketing, Social Media, Advertising
Education
Marist College 2009 — 2012
Bachelor of Science, Business Management; Marketing; Certificate in Art and Advertising Design, Graduated Magna Cum Lade
Masuk High School 2006 — 2009
Frontier Communications September 2008 - October 2012
Verizon Enterprise Solutions 2004 - 2008
Verizon Enterprise Solutions 2002 - 2004
GTE 2001 - 2002
GTE 1998 - 2001
Education
Marion Technical College 1988 — 1989
Business Administration and Management, General
Level 3 Communications October 2011 - Present
Global Crossing January 2000 - October 2011
Frontier Communications January 1998 - January 2000
AllNet Telecom SRL October 1994 - January 1998
Handleman 1990 - 1994
Education
Macomb Community College 1989 — 1992
Associates Degree, CIS
Theo's Dog Services May 2015 - Present
WineSalesShopAtHome December 2011 - Present
Frontier Communications March 2010 - October 2011
Overlake Hospital 2009 - 2011
Overlake Hospital 2009 - 2011
Overlake Hospital 2009 - 2011
Prepaid Legal Services, Inc May 2008 - June 2010
Education
Lake Washington Technical College 2010 — 2011
none, Dental Hygiene/Hygienist, 3.9
Bryman College
Pharmacy Technician, Pharmacy
Seattle Central College
Surgical Technology, Surgical Technology/Technologist
Frontier Communications September 2012 - Present
Frontier Communications June 2010 - September 2012
PC Management February 2004 - June 2010
NTELOS 2000 - 2004
Tandy Corporation October 1989 - February 2000
Skills
Start-ups, Sales, Solution Selling, Customer Service, Sales Presentations, Wireless, Telecommunications, Product Management, Mobile Devices, Call Center, New Business Development, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Sales Management, Strategic Planning, Strategic Partnerships, Product Development, Cross-functional Team..., Sales Process, Budgets, Leadership, B2B, P&L Management, Managed Services, Team Leadership, Marketing, Customer Experience, Management, Customer Retention, Negotiation, Operations Management, Product Marketing, Strategy, Vendor Management, Broadband, Executive Management, VoIP, Go-to-market Strategy, Selling
Education
Marshall University 1989 — 1992
Peak-Ryzex April 2014 - Present
Sun Prairie Fire Department January 1987 - Present
Sun Prairie Chamber 2008 - Present
Hoffman Burial Supplies September 2012 - April 2014
Frontier Communications October 2011 - September 2012
Sun Prairie Tourism Commission 2005 - July 2011
ANGELL PARK SPEEDWAY October 2002 - January 2011
Sun Prairie Volunteer Fire Department 2004 - 2009
SULLIVAN-SCHEIN DENTAL January 2000 - January 2002
Moore Business Equipment & Service Division April 1987 - October 2000
Skills
Microsoft Office, Team Building, Social Media, Project Planning, Leadership, Employee Relations, Project Management, Marketing Strategy, PowerPoint, Sales, Sales Management, Microsoft Word, Microsoft Excel
Education
Madison Area Technical College 1983 — 1985
2 Year Associate Degree, Marketing
nexogy July 2015 - Present
Ronco Communications August 2014 - July 2015
EarthLink Business September 2011 - January 2014
Earthlink Business July 2010 - September 2011
Deltacom April 2001 - July 2010
Boy Scouts of America August 2004 - May 2007
Guywire Communications, Inc. October 1995 - April 2001
Frontier Communications August 1994 - October 1995
Skills
Telecommunications, CRM, Sales Operations, Unified Communications, Managed Services, Data Center, Solution Selling, New Business Development, VoIP, Hosted Services, Sales, SIP, Channel Partners, MPLS, Cloud Computing, Sales Process, Leadership, Selling, Co-location, Telephony, Call Centers, Negotiation, Direct Sales, Sales Management, Account Management, Salesforce.com, SaaS, SIP Trunking, Networking, Channel, Cold Calling, B2B, Contract Negotiation, Key Account Management, Customer Satisfaction, Professional Services, T1, Avaya, Ethernet, Management, IP, Customer Retention, Enterprise Software, Sales Engineering, WAN, Strategic Partnerships, IVR, ACD, VMware, IP PBX
Education
Southeastern Louisiana University 1992 — 1994
BA
Louisiana State University 1988 — 1992
BA
Bonnabel High
Bonnabel High
Bonnabel High
Frontier Communications May 2015 - Present
ROI Marketing Agency LLC July 2009 - May 2015
Independent Marketing Professional October 2008 - July 2009
Bresnan Communications March 2005 - October 2008
Showtime Networks December 1986 - October 2002
Time Warner Cable December 1977 - May 1986
Skills
Creative Development, Radio, Integrated Marketing, Television, Direct Mail, Internal Communications, Incentive Programs, Promotions, Newsletters, Creative Direction, Product Development, Copywriting, Social Media Marketing, Media Buying, Social Media, Direct Marketing, Email Marketing, Digital Marketing, Digital Media, Broadcast, Brand Development, Entertainment, Strategy, Advertising, Marketing, Marketing Communications, New Media, Event Planning, Creative Writing, Leadership, Content Strategy, Creative Strategy, Online Marketing, Online Advertising, Media Planning, Interactive Marketing, Interactive Advertising, Mobile Marketing, Video, Strategic Partnerships, Brand Awareness, Relationship Marketing, Corporate Branding, Brand Management, Advertising Sales, Corporate Communications, Sponsorship, Publicity, Content Development, Outdoor Advertising
Education
Marist College 1970 — 1974
Bachelor of Arts
Hillside Family of Agencies September 2010 - Present
Excellus BCBS July 2008 - September 2010
S. Moore Consulting Services January 2005 - December 2009
Vitalwork January 2005 - February 2007
Oxford Networks January 2002 - December 2004
Frontier Communications May 1986 - November 2001
Frontier Telephone of Rochester, a Global Crossing Company August 1999 - June 2001
Frontier Communications Services, Inc., Frontier Corp. November 1997 - August 1999
Frontier Information Technologies, Frontier Corp. June 1986 - October 1997
General Motors Corp., Rochester Products Division / Electronic Data Systems (EDS) May 1983 - June 1986
Skills
Project Management, Change Management, Team Building, Strategic Planning, Process Improvement, Organizational..., Leadership Development, Performance Management, Workshop Facilitation, Coaching, Strategy, Nonprofits, Training, Management, Executive Coaching, Talent Management, Training Operations, Board Governance, Customer Experience, Balanced Scorecard, Volunteer Management, Workshop Development, Staff Development, Leadership
Education
Leadership Rochester 2012 — 2013
Class of 2013
The Coaches Training Institute 2000 — 2001
Co-Active Coaching
Lehigh University 1979 — 1983
Bachelor of Science, Computing and Information Sciences
Selinsgrove Area High School 1975 — 1979
College Prep
Frontier Communications October 2012 - Present
Komax Business Systems January 2011 - September 2012
beBetter Health, Inc. March 2009 - December 2010
Valassis April 2008 - February 2009
Skills
Telecommunication..., Telecommunications, Salesforce.com, Sales Operations, Marketing, Cable Networks, Customer Support, Microsoft Office, Internet Services, VoIP, B2B
Education
Marshall University
Bachelor's degree
West Virginia University
Master's degree
Platinum Packaging Solutions 2009 - Present
EarthLink Business (Data Center Services) March 2012 - July 2013
Diamond Packaging 2008 - 2010
Frontier Communications 2007 - 2008
Dox Electronics 2006 - 2007
Arrow Electronics 1995 - 2001
Skills
Territory Management, Tactical Development, C-Level Negotiations, New Business Development, Pre-sales, Solution Selling, Data Center..., CRM, Sales, Cloud Computing, Data Center, Direct Sales, Management, Product Management, Strategy, Managed Services, Business Development, Account Management, Sales Management
Education
Luzerne County Community College 1984 — 1986
Business Administration and Marketing
Malin Integrated Handling Solutions and Design May 2015 - Present
Frontier Communications October 2013 - November 2014
Verizon March 2013 - October 2013
Allied Solutions LLC March 2012 - January 2013
City of New Orleans September 2011 - March 2012
Skills
Business Intelligence, SharePoint, Microsoft SQL Server, Business Analysis, Microsoft Excel, Databases, Data Analysis, Visual Basic, CRM, Crystal Reports, SDLC, SSRS, Microsoft Access, Sterling Commerce, Integration
Education
Louisiana State University 2011 — 2011
Continuing Education Certificate, MS SQL Database Development
LSU Flores MBA Program 2008 — 2010
MBA, General
Brother Martin High School
SiriusXM Connected Vehicle Services September 2011 - Present
Frontier Communications May 2010 - September 2011
Time Warner Cable January 2007 - June 2010
Time Warner Cable April 2002 - October 2003
Slaton Creative Services May 1997 - April 2002
Time Warner Cable April 1987 - April 1997
Skills
Integrated Marketing, Telecommunications, Account Management, Vendor Management, Forecasting, Leadership, Marketing Strategy, Marketing Communications, Customer Acquisition, Strategy, Marketing Automation, Pricing, Customer Experience, Customer Retention, Product Management, Product Launch, Income Statement, Strategic Planning, Product Development, Direct Marketing, CRM, Competitive Analysis, Product Marketing, Marketing, Media Relations, New Business Development, Cross-functional Team..., Competitive Intelligence, Marketing Management, Management, Analysis, Call Center, Sales Operations, Process Improvement, Campaign Management, Analytics, Strategic Partnerships, Sales, Call Centers, Direct Mail, Public Relations, Strategic Communications
Education
Louisiana State University
Bachelor of Arts, Communications/Public Relations
Louisiana State University
Bachelor of Arts (B.A.), Communications/Public Relations
Luxottica Group April 2015 - Present
Nordstrom November 2014 - April 2015
Target Optical 2015 - 2015
Target Optical 2015 - 2015
Nordstrom November 2012 - November 2014
Nordstrom January 2003 - November 2012
Visionary Growth Resources January 1994 - January 2004
OI Partners, Inc January 1993 - January 1994
Frontier Communications September 1979 - August 1993
Skills
Training, Recruiting, Coaching, Team Building, Time Management, Customer Service, Sales, Management, Collaborative Problem..., Social Networking, Negotiation, Business Strategy, Leadership, Strategic Planning, Budgets, Human Resources, Retail, Social Media Marketing, Customer Relations, Store Operations, Customer Contact..., Logistics, Organizational..., Employee Relations, Organiz, Employ, Public Speaking, Selling, Operations Management, Staff Development, staff dev, Leadership Development, Employee Training, Employee Benefits, Consulting, Hiring, Sales Management, Interviews, Social Media, Strategy, Performance Management, Policy, Microsoft Office, Retail Sales, Inventory Control, Fashion, Relationship Building, Merchandising, Inventory Management, Customer Satisfaction
Education
Lake Forest Graduate School of Management
MBA
Main West High School
HS
Rockford College
Bachelor of Fine Arts (BFA)
Legendary Media December 2008 - Present
LEGENDARY MEDIA LLC September 2007 - September 2013
FLUENCY MEDIA, INC February 2007 - September 2007
THOMSON GALE CORPORATION June 2006 - December 2006
Ford Motor Company November 2005 - January 2006
BREEZE FREEZE, INC September 2004 - September 2005
WEB BY DESIGN January 1999 - January 2004
Allegra Print & Imaging January 1998 - January 2003
NSK CORPORATION January 1995 - January 1998
Frontier Communications January 1993 - January 1995
Skills
jQuery, CSS, PHP, HTML, XML, AJAX, MySQL, HTML5, XHTML, Web Development, Subversion, Front-end Development, DHTML, HTML + CSS, Wordpress, User Interface Design, Cross-browser..., User Interface, CMS, Joomla, User Experience, Web Standards
Education
Madonna University 1987 — 1991
Associate's degree, computer science
Schoolcraft College 1984 — 1985
Computer Science studies
Fellowship of Christian Athletes June 2015 - Present
Sturgis Public Schools February 2015 - Present
Nubability Athletics July 2014 - Present
Liberty University August 2010 - Present
Allstate May 2013 - August 2013
Frontier Communications May 2012 - August 2012
Barrows Adult Education June 2010 - August 2012
Skills
Event Planning, Facebook, Social Media, Sports Marketing, Social Networking, Public Relations, Event Management, Press Releases, Blogging, Sports Management, Public Speaking, PowerPoint, Microsoft Office, Email Marketing, Sports
Education
Liberty University 2010 — 2014
Sport Management
Turning Stone Resort Casino January 2015 - Present
Riccelli Enterprises Inc. August 2013 - January 2015
Microsoft MVP Program July 2007 - June 2009
Frontier Communications December 2003 - June 2008
Frontier Communications December 2001 - December 2003
Frontier Communications April 2000 - December 2001
Skills
Accounting, Visual Basic, Access, SQL, VBA, Microsoft Excel, Troubleshooting, HTML, Microsoft Word, JavaScript, PHP
Education
Le Moyne College 2012 — 2015
Master of Business Administration (M.B.A.), Accounting
Onondaga Community College 2011 — 2011
Associate of Science (A.S.), Business Administration, 3.951
Frontier Communications January 2015 - Present
AT & T January 2004 - September 2014
AT&T January 1999 - 2004
National Business Services January 1997 - January 1999
Skills
Mergers, Negotiation, Call Center, Requirements Analysis, Budgeting, Staff Planning, Staffing Models, Staffing Analysis, Program Management, Account Management, Inventory Management, Risk Management, Change Management, Leadership Development, Strategic Leadership, Team Leadership, Process Development, Training & Development, System Deployment, Call Centers, Wireless, Budgets, Strategic Planning, Leadership, Integration, Vendor Management, Process Improvement, Cross-functional Team..., Telecommunications, Management, Customer Experience, Mobile Devices, Customer Retention, Customer Satisfaction, Project Management, Managed Services
Education
Lake Washington Technical College
Real Estate
Utilitec November 2010 - Present
PSCU Financial Services June 2008 - October 2010
Cavalier Telephone December 1997 - February 2008
Frontier Communications November 1994 - November 1997
Handleman Company January 1992 - November 1994
United States Marine Corps April 1985 - April 1989
Skills
Leadership, Requirements Analysis, Vendor Management, SDLC, Databases, Business Analysis, Troubleshooting, Process Improvement, SQL, Telecommunications, Visual Basic, Software Development, Microsoft SQL Server, Agile Methodologies, Access, Integration, Database Design, Business Process, Project Management, Management, Visio, IT Management, Web Services, SharePoint, Program Management, Disaster Recovery
Education
Davenport University (Detroit College of Business) 1992 — 1995
Bachelor of Business Administration, Computer Information Systems, 3.86 (High Honors)
Macomb Community College 1989 — 1992
Associate of Applied Science, Computer Information Systems, 3.55 (Magna Cum Laude)
Frontier Communications April 2015 - Present
Frontier Communications November 2010 - Present
Frontier Communications February 2007 - December 2010
Frontier Communications February 2007 - July 2010
Pernod Ricard April 2006 - February 2007
WebMD April 2001 - April 2006
Sony Electronics January 1996 - April 2001
The Museum of Modern Art September 1994 - January 1996
Skills
Deferred Compensation, HRIS, Employee Benefits, Performance Management, Executive Pay, Sales Compensation, Employee Relations, PeopleSoft, Succession Planning, Talent Management, Talent Acquisition, Benefits Administration, Mergers, Vendor Management, HR Policies, Compensation Strategies, Human Resources, Mergers & Acquisitions, Labor Relations, Strategic Planning, Leadership, Management, Payroll, Program Management, Organizational..., Organizational...
Education
Manhattan College 1978 — 1980
Bachelor of Science, Finance / Marketing
Manhattan College 1974 — 1978
BS, MBA, Finance/Marketing, Int'l Business
Suntech, Inc. April 2009 - Present
Qwest 2005 - April 2009
WorldCom/MCI 1999 - 2005
Winstar Communications September 1996 - February 1999
Frontier Communications January 1996 - September 1996
Skills
Sales Management, Managed Services, Solution Selling, Co-location, New Business Development, MPLS, Direct Sales, Salesforce.com, Unified Communications
Education
Lynn University 1990 — 1993
B.S., Business Administration
Frontier Communications April 2013 - Present
directThought June 2007 - August 2008
Distributed Object Technologies (DOTech) March 2007 - June 2007
Frontier Corp June 2006 - February 2007
EDS Group December 2005 - June 2006
Xerox June 2005 - December 2005
Oracle December 2003 - March 2005
Satyam technologies May 2003 - November 2003
iGATE Global Solutions 2001 - May 2003
Skills
Oracle,pl/SQL, Java,..., Cognos, framework..., PL/SQL, SDLC, Oracle, Oracle Applications, Databases
Education
Madurai Kamaraj University 1998 — 2001
The University of Vermont Medical Center September 2015 - Present
Green Mountain Coffee Roasters August 2013 - September 2015
Green Mountain Coffee Roasters April 2012 - August 2013
Green Mountain Coffee Roasters October 2010 - April 2012
Green Mountain Coffee Roasters December 2007 - October 2010
Chittenden County Transportation Authority 2006 - 2007
Adelphia 2005 - 2006
Frontier Communications 1989 - 2002
Skills
Employee Relations, Onboarding, HRIS, Organizational..., Performance Management, Talent Management, Workforce Planning, Talent Acquisition, Labor Relations, Employee Benefits, Human Resources, New Hire Orientations, Employment Law, Leadership Development, Recruiting, Organizational Design, Conflict Resolution, Training, Technical Recruiting, Sourcing, Interviews, Employee Training, Organizational..., Personnel Management, Coaching, Job Descriptions, PeopleSoft, Union Avoidance, Leadership, Career Development, Job Evaluation, Taleo, FMLA, Management, College Recruiting, Payroll, Applicant Tracking..., HR Policies, Hiring, Resume Writing, Employee Handbooks, Employee Engagement, SPHR, Workers Compensation, ADP Payroll
Education
Southern New Hampshire University 2011 — 2015
Master of Business Administration (MBA)
Marist College 1994 — 1998
Bachelor
Genesys Regional Medical Center May 2013 - Present
Right Management October 2010 - October 2011
Gannett July 2006 - December 2008
Lansing State Journal 2006 - 2008
LaSalle Bank January 2003 - July 2006
McLeod USA September 1998 - June 2002
Frontier Communications January 1997 - September 1998
Skills
Training, Coaching, Sales
Education
Oakland University 2012 — 2012
Accelerated Second Degree BSN, Registered Nursing/Registered Nurse
Western Michigan University 1982 — 1990
Macomb Community College
Frontier Communications September 2014 - Present
Synergy Consulting, Education Solutions, UFirst Financial, iSite Business Solutions/Daeus Financial 2005 - 2013
Heritage Nutrition 1995 - 2006
Skills
Marketing Management, PowerPoint, Telemarketing, Consulting, Scouting, Public Speaking, Radio Producing, Infomercials, Formulation, Preventive Health..., SEO, Sales, Social Media, Small Business, Business, Personal Finance, Team Leadership, Coaching, Business Strategy, Marketing, Start-ups, Account Management, New Business Development, Training, Organizational..., Leadership Development, Customer Service, Event Planning, Team Building, Marketing Communications, Financial Services, Business Development, Marketing Strategy, Management, Strategy, Time Management, Entrepreneurship, Lead Generation, Direct Sales, Leadership, Sales Management, Selling, Strategic Planning, Negotiation, Disability Insurance
Education
Clarity University 2004 — 2005
Certified Lymphologist, Preventative Health Care
Maharishi University of Management 1978 — 1980
Teaching Certificate, Interdiciplinary Studies / Science of Creative Intelligence
ProfitLine February 2004 - December 2011
Teldata Control/Control Point Solutions January 2003 - February 2004
QuantumShift September 1999 - January 2003
Teleglobe 1998 - 1999
Frontier Communications September 1994 - November 1998
Skills
Managed Services, Telecommunications, Market Penetration, Solution Selling, Sales, CRM, Strategy, Management, Outsourcing, Sales Management, Customer Satisfaction, Training, Account Management, SaaS, Leadership, Vendor Management, Product Management, Cloud Computing, Salesforce.com, Strategic Partnerships, Business Development, B2B, Direct Sales, Program Management
Education
Marist College 1990 — 1994
Bachelor's Degree, Political Science and Government
Frontier Communications October 2006 - December 2007
Cingular Wireless 1997 - 2006
Marconi November 1996 - June 1997
LCC July 1995 - September 1996
Pilipino Telephone Corporation 1992 - 1995
Education
Mapua Institute of Technology 1985 — 1992
Frontier Communications June 2015 - Present
Verizon August 2002 - May 2015
Ridgewood-Bushwick December 1991 - January 2001
Skills
Marketing Strategy, Market Planning, Social Media Marketing, Social Media, Online Marketing, Telecommunications, Digital Marketing, Strategic Partnerships, Program Management, Direct Marketing, Marketing Management, Product Marketing, Leadership, Marketing, Project Management
Education
New York University 2007 — 2010
Professional Certificate, Marketing Management & Digital Media Marketing
LIU Brooklyn
MPA, Public Administration
Queens College
BA, Urban Studies
Frontier Communications May 2015 - Present
OraMetrix August 2013 - May 2015
Texas A&M University-Commerce November 2007 - August 2013
City of Greenville, TX January 2003 - November 2007
MLink Technologies April 1997 - April 2000
Texas A&M University-Commerce January 1994 - April 1997
Richland College November 1991 - January 1994
Skills
JavaScript, User Interface Design, Software Development, C#, ASP.NET, Ruby on Rails, Project Management, Web Development, Web Design, CMS, HTML, XSLT, SQL, SharePoint..., SharePoint Designer, Flash, E-Learning, Distance Learning, Instructional Design, CSS, Usability, XML, Business Analysis, Information Architecture, Visual Basic, Software Documentation, ASP, T-SQL, T-SQL Stored Procedures, W3C Accessibility, HTML 5, Ruby, jQuery, jQuery UI, Backbone.js, Test Driven Development, JSON, PostgreSQL, Java, Bootstrap, Selenium Testing, Software Architecture, Adobe Director, Lean Six Sigma, ITIL, SharePoint Server, Web Applications
Education
University of North Texas 1990 — 1991
MS, Computer Education and Cognitive Systems
Louisiana State University 1985 — 1986
MME, Music Education
Louisiana State University 1976 — 1982
BME, Music Education
Frontier Communications May 2015 - Present
Frontier Communications May 2000 - May 2015
Skills
Telecommunications..., VoIP, T1, DSL, Telecommunications, Telephony, Computer Network..., Wireless, Metro Ethernet, Broadband, Network Design, Co-location, SIP, ATM networks, Ethernet, Optical Fiber, WAN, Managed Services, IP, Fiber Optics, Frame Relay, Unified Communications, MPLS, DWDM, SIP Trunking, TDM, Network Engineering, DSLAM
Education
Leadership Chenango 2013 — 2014
Le Moyne College 1976 — 1980
BS, Business Administration
Most Holy Rosary 1965 — 1976
Regents diploma
Frontier Communications 2011 - Present
DATAssociates 2003 - September 2011
Georgia Institute of Technology September 2005 - September 2007
Nortel Networks September 2000 - March 2003
NetCom Solutions International September 1999 - September 2000
US West/Qwest Communications March 1996 - September 1999
Ameritech Services January 1984 - June 1993
Skills
Telecommunications, Program Management, Project Management, Process Improvement, Strategic Planning, Change Management, Management Consulting, Business Process..., Business Analysis, Cross-functional Team..., Wireless, Vendor Management, Management, VoIP, Sales, Product Development, Call Centers, Professional Services
Education
Loyola University Chicago - Graduate School of Business 1989 — 1993
MBA
Loyola University Chicago 1987 — 1992
M.B.A.
Talladega College
Bachelor's degree
City of Philadelphia May 2013 - Present
SugarHouse Casino August 2012 - April 2013
Mohegan Sun at Pocono Downs May 2010 - August 2011
Valley Aviation June 2007 - June 2010
Frontier communications January 2007 - December 2008
Skills
Customer Service
Education
Luzerne County Community College
Associate of Science (A.S.), Science and Business
Utah Valley University
B.S. Aviation Science, Aviation Administration
Frontier Communications March 2007 - Present
Frontier Communications Solutions (formerly Commonwealth Telephone Company) June 2004 - March 2007
Commonwealth Telephone Company 1996 - 2004
Skills
Online Advertising, Project Management, Telecommunications, Process Improvement, Budgets, Customer Service, Management, Call Centers, Strategic Planning, Team Leadership, Team Building, Product Management, Quality Assurance, Training, Leadership, Account Management
Education
Luzerne County Community College
Frontier Communications April 2010 - Present
Yahoo April 2009 - January 2010
Sage Software June 2006 - February 2008
American Intercontinental University 2004 - 2006
Skills
Network Architecture, MPLS Networking, Fiber Optic Networks, LAN-WAN, Cross-functional..., Juniper Technologies, Cisco Technologies, Alcatel, Adtran, Employee Training, Customer Service, Training, Team Building, Sales, Public Speaking, Leadership, Telecommunications, Time Management, Social Media, Management
Education
Marquette University 1997 — 2002
Bachelors, Philosophy, Broadcasting
Marquette University
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Verizon Business October 2007 - 2008
Winstar Communications 1999 - 2001
Frontier Communications 1994 - 1998
Education
Marist College 1990 — 1994
Communications
Frontier Communications April 2011 - Present
Frontier Communications April 2009 - April 2011
Frontier Communications September 2007 - April 2009
Vantage Resources, LLC April 2006 - August 2007
MasterCard May 2000 - December 2005
Skills
Excel, Advanced Excel, SQL, Teradata, Access, Streamline Processes, Financial Reporting, Process Improvement, Acquisition Integration, Data Integration, Word, PowerPoint, Brio Query, Microsoft Excel, Hyperion Enterprise, Business Process, Project Management, Microsoft Word, Integration
Education
Lehigh University - College of Business and Economics 1995 — 2000
BS, Accounting / Information Systems
Verizon Enterprise Solutions- Sales Operations April 2013 - Present
Verizon Enterprise Solutions June 2012 - June 2013
Verizon Enterprise Solutions Group November 2009 - May 2012
Verizon Business February 2008 - November 2009
Verizon Business January 2004 - February 2008
AT&T February 1999 - February 2004
Frontier Communications 1996 - 1998
Skills
Cloud Computing, Sales Operations, Managed Services, Unified Communications, Solution Selling, Sales Management, Networking, Co-location, MPLS, Harvard Executive..., Sales Engineering, IaaS, M2M, Executive Sponsorship, Executive Engagement, Supply Chain Management, Marketing Communications, Marketing Strategy, High Value Networking, Hospitality, Global Travel Management, Business Development, Selling, Strategy, CRM, Management, Strategic Partnerships, Data Center
Education
LIU Post 2003 — 2007
MBA, Masters
Quinnipiac University - School of Business 1991 — 1995
Bachelors, Marketing
Frontier Communications March 2013 - July 2014
XO Communications June 2011 - October 2012
Windstream Communications December 2009 - June 2011
Communications Consulting Services August 2003 - December 2009
Qwest July 2006 - March 2008
AT&T January 1984 - January 2003
Skills
Telecommunications, Cloud Computing, VoIP, Enterprise Software, Call Centers, Integration, Networking, IP, Security, Management, IT Service Management, Customer Service, Routing, Co-location, Solution Selling, Managed Services, Direct Sales, Account Management, MPLS, WAN, Ethernet, Telephony
Education
Lake Erie College 1987 — 1997
BA, Communications
Independent HR Consultant 2007 - Present
Frontier Communications October 1995 - May 2006
Citizens Communications 1996 - 2006
Education
New York University 1983 — 1986
MPA, Human Resources and Labor Relations
Marist College 1970 — 1973
ba, history and sociology
Keystone Automotive Operations January 2013 - Present
Frontier Communications July 2011 - December 2012
Keystone Automotive Operations April 2003 - July 2011
RCN August 2000 - October 2002
Skills
Procurement, Process Improvement, Customer Service, Telecommunications, Leadership, Databases, Vendor Management, Cross-functional Team..., Software Documentation, Sales Operations, Sales, Invoicing, Product Development, Microsoft Office, Strategy, Sales Management, Training, Pricing
Education
Luzerne County Community College
Wyoming Valley West High School 1994 — 1997
Valeant Pharmaceuticals - Bausch & Lomb July 2000 - August 2015
Apex - Information Management Consultants December 1999 - July 2000
Frontier Communications April 1999 - September 1999
IDEX - Pulsafeeder, Inc December 1997 - April 1999
EDS / Van den Bergh Food, Inc / Lipton Foods 1995 - December 1997
Van den Bergh Food, Inc 1992 - 1995
Van den Bergh Food, Inc December 1987 - 1992
Kaiser Permanente August 1985 - December 1987
Ridge Tool Company August 1969 - August 1985
Skills
Process Improvement, PeopleSoft, Requirements Analysis, Software Documentation, Active Directory, SDLC, ERP, Business Process, Microsoft Excel, Troubleshooting, Training, Disaster Recovery
Education
Lorain County Community College
Verizon July 2015 - Present
Talner Jewelers February 2009 - Present
Frontier Communications/Synergy Services April 2014 - November 2014
Frontier Communications April 2011 - November 2012
Frontier Communications April 2010 - August 2010
Verizon/The TransSynergy Group October 2009 - December 2009
Verizon March 2002 - December 2007
Verizon July 1998 - March 2002
Skills
Product Management, Telecommunications, Product Development, Planning, Broadband, Project Planning, Product Marketing, Strategy, Analytics, Product Lifecycle..., Forecasting, Marketing Strategy, Strategic Planning, Market Analysis, Pricing, Data Analysis, Marketing, Management, Leadership, Project Management, Analysis, Team Management, Team Leadership, Vendor Management, Competitive Analysis, Cross-functional Team..., Sales, Customer Retention, Mergers & Acquisitions, Visio, Strategic Partnerships
Education
University of Illinois at Chicago Circle 1980 — 1981
BSME, Mechanical Engineering
Manhattanville College 1978 — 1978
n/a, Secondary Education and Teaching
Cornell University 1975 — 1978
Mechanical Engineering
Frontier Communications September 2012 - Present
Schoolizon September 2014 - December 2014
Frontier Communications November 2010 - September 2012
Luxottica Retail October 2009 - November 2010
AT&T June 2006 - October 2010
AT&T July 2001 - June 2006
Bell Labs Lucent Technologies June 1998 - June 2001
Skills
Telecommunications, Software Installation, Management, DSL, Telephony, Ethernet, Unified Communications, Managed Services, Vendor Management, Call Centers, Troubleshooting, Switches, Project Management, Wireless, Cross-functional Team..., Team Leadership, Computer Network..., LAN-WAN, Fiber Optics, Process Improvement, Microsoft Exchange, IP
Education
Lansing Community College 2001 — 2006
Business, Nursing
Electronic Transaction Consultants Corporation June 2015 - Present
TalentWise May 2014 - January 2015
Frontier Communications January 2012 - June 2013
Kelly Services (Placed at Thrivent Financial for Lutherans) March 2010 - April 2011
Miles Kimball November 2009 - January 2010
Western Institutional Review Board June 2006 - March 2007
Consumer Credit Counseling Service September 1999 - July 2002
Ryan Community, Inc. October 1989 - May 1994
Skills
Microsoft Office 2010, Proofreading, Telephone Skills, Customer Satisfaction, Customer Service, Customer Experience, Call Center, Telecommunications, Cold Calling, Customer Retention, Salesforce.com, Training, Time Management, Direct Sales, Solution Selling, Sales Operations, Sales Process, Corrections Counseling, Multi Tasking, Computer Software, Keyboarding at 50 WPM, Resume / Cover Letter..., Client Confidentiality, Money Management, Administrative Office..., Networking, Building Relationships, Budgets, Call Centers, Employee Training, Data Entry, Employee Benefits, Leadership, Hiring, Recruiting, Conflict Resolution, Organization &..., Inside Sales, Telemarketing
Education
San Francisco State University 1985 — 1987
B.A.
University of Wisconsin-Oshkosh 1982 — 1984
B.S., Sociology
Lakeland College 1980 — 1982
{Transferred}, Sociology
Cengage Learning June 2007 - Present
University of Michigan August 2002 - May 2007
IBM Global Services February 2001 - July 2002
EDS Group August 1998 - February 2001
Frontier Communications July 1997 - August 1998
Toyota Technical Center August 1994 - July 1997
University of Michigan May 1990 - August 1994
Skills
CMMI, Software Project..., Agile, Deployment, PMP, SDLC, Integration, Release Management, MS Project, Process Improvement, ITIL, Project Planning, Change Management, Agile Methodologies, System Deployment, Cross-functional Team..., Product Management, Scrum, Enterprise Architecture, Software Development, Requirements Analysis, SharePoint, Agile Project Management, Program Management, Unix, XML, Quality Assurance, Testing, Web Applications, Databases, JIRA, SOA, Tomcat, Ant, Subversion, Continuous Integration, Java Enterprise Edition, Software Engineering, Project Management
Education
Oakland University
MSCE, Computer Engineering and Mathematics
Lawrence Technological University
BSCS, Computer Science and Mathematics
Comcast Cable 2013 - Present
Maicom Construction Servces 2010 - 2013
Global Crossing 2006 - 2010
Frontier Communications 2000 - 2006
Skills
Ethernet, Fiber Optics, Wireless, Telecommunications, IP, VoIP, Network Design, Troubleshooting, MPLS, Network Engineering, Data Center, DC Power, UPS systems, IMS, Standby Generators, HVAC, Building Automation, Fire Protection, AutoCAD, Visio
Education
Lawrence Technological University 1989 — 1994
BSEE
Frontier Communications July 2010 - Present
Verizon May 2010 - June 2010
Education
Madurai Kamaraj University
MCA
Frontier Communications January 1991 - Present
Sterling Health Plans April 2009 - April 2010
Verizon Communicaitons 1989 - 2010
Skills
Small Business, Health Insurance, Networking, Team Building, Direct Sales, Process Improvement, Production Support, Administrative Support, Start-up Environments, Entrepreneurial..., Program Management, Supervisory Skills, SME, Revenue Management, Sales, Training, Entrepreneurship, Leadership, Customer Service, Call Centers, Marketing, Administrative..., New Business Development
Education
LeTourneau University 1992 — 1994
Bachelor's degree, Business Administration and Management, General
Frontier Communications September 2014 - Present
Windstream Communications July 2007 - September 2014
Pearson Educational Measurement December 2005 - July 2007
McLeodUSA November 2003 - December 2005
McLeodUSA June 2002 - November 2003
McLeodUSA June 1999 - June 2002
Skills
Ethernet, Telecommunications, Unix, Mercurial, Eclipse, Agile Methodologies, PL/SQL, JBoss Application Server, JSP, Java Enterprise Edition, SQL, Java, XML, Scrum, Subversion, Oracle, Tomcat, JavaScript
Education
Luther College 1990 — 1994
Bachelor of Arts (BA), Economics and Political Science
GoHealth December 2013 - Present
American Support August 2013 - September 2013
Wyndham Vacation Ownership March 2013 - May 2013
American Support November 2011 - February 2013
Frontier Communications April 2009 - March 2011
First Data Corporation March 1999 - June 2008
Skills
Call Centers, Process Improvement, Workforce Management, Customer Satisfaction, Troubleshooting, Forecasting, Microsoft Excel, Access, Leadership, Team Building, Data Analysis, Employee Relations, Workforce Planning, Business Process..., PowerPoint, Microsoft Word, Strategic Planning, Time Management, Team Leadership, Customer Service, Customer Experience, Performance Management, Microsoft Office
Education
Liberty University
Bachelor of Science, Information Management Systems & Psychology
Frontier Communications October 2007 - Present
Skills
DS3, OC3, Ethernet, Computer Network..., Metro Ethernet, Fiber Optics, Cisco Technologies, Troubleshooting, T1, Switches, LAN-WAN, Adtran, Telephony, DSL, FTTx
Education
Lake Washington Technical College 1999 — 2001
Associate of Arts and Sciences (AAS), Computer Science
PPL Susquehanna March 2013 - Present
PPL Corporation June 2009 - March 2013
Frontier Communications November 2004 - June 2009
Commonwealth Telephone Company July 2002 - November 2004
CTSI December 2000 - July 2002
Skills
Energy, Commodity Markets, Power Generation, Process Improvement, Financial Analysis, Risk Management, Natural Gas, Financial Modeling, Analysis, Sarbanes-Oxley Act, Power Plants, Nuclear
Education
Misericordia University 1992 — 1996
Bachelor of Science (BS), Accounting
Mansfield University of Pennsylvania 1985 — 1989
Bachelor's degree, Management Information Systems, General
Frontier Communications September 2011 - Present
PITNEY BOWES Inc August 2001 - July 2011
WAM!NET Inc February 2000 - July 2001
WAM!NET Inc June 1997 - February 2000
LASERMASTER TECHNOLOGIES October 1993 - June 1997
LASERMASTER TECHNOLOGIES October 1991 - October 1993
LASERMASTER TECHNOLOGIES October 1990 - October 1991
MIDWEST MANUFACTURING April 1990 - October 1990
WISCONSIN SCHOOL OF ELECTRONICS April 1988 - August 1989
Skills
Networking, Troubleshooting, Project Management, Program Management, Management, Pre-sales, Quality Assurance, Training, Project Planning, Sales, Technical Support, Software Project..., Wireless, Solution Selling, Telecommunications, Managed Services, Direct Sales, Testing, VoIP, Telephony, Servers, Team Building
Education
University of Wisconsin-Stout 1985 — 1987
Bachelor of Science, Industrial Technology; Electronics
Madison Area Technical College 1982 — 1984
Associate, Electronics Technology
Centurylink Communications August 2015 - Present
C-2 Utility Contractors June 2014 - Present
Engineering Associates January 2013 - September 2013
Frontier Communications July 1978 - November 2012
Skills
Fiber Optics, Telecommunications, Optical Fiber, Wireless, Broadband, DWDM, VoIP, Network Design, IP, FTTx, Transmission, Cabling, Testing, Troubleshooting, Ethernet, Telephony, Project Management, Process Improvement, Vendor Management
Education
Long Beach City College
Electronics
Long Beach City College
Electrical, Electronics and Communications Engineering
TMG Health September 2013 - Present
TMG Health March 2011 - August 2013
Frontier Communications February 2006 - January 2009
Commonwealth Telephone Company February 2003 - January 2006
Commonwealth Telephone Company September 1999 - January 2003
Commonwealth Telephone Company January 1999 - August 1999
Commonwealth Telephone Company January 1998 - December 1998
Blue Cross of Northeastern Pennsylvania May 1995 - October 1997
Skills
Leadership, Integration, Project Management, Strategic Planning, Team Leadership, Process Improvement, Business Analysis, IT Management, Vendor Management, Access, Change Management, Program Management, Cross-functional Team..., Analysis, Requirements Gathering
Education
Luzerne County Community College 2009 — 2011
Associate of Science (A.S.), Computer and Information Sciences and Support Services, 3.9
Wilkes University 1990 — 1993
Bachelor of Arts (B.A.), Philosophy, 3.75
Thomson Reuters July 2012 - Present
Frontier Communications November 2011 - July 2012
GE August 2006 - November 2010
Thomson Learning May 2002 - August 2006
Louis Dreyfus September 2000 - May 2002
Glencore December 1997 - September 2000
Novartis May 1995 - October 1997
Deloitte January 1993 - April 1995
The Dreyfus Corporation September 1992 - January 1993
Education
Marist College 1988 — 1992
Bachelor of Science, Accounting, Minors in Computer Science and Economics
Frontier Communications October 2014 - Present
AT&T October 1999 - October 2014
Southern New England Telephone Company April 1993 - October 1996
Southern New England Telephone Company (SNET) September 1986 - September 1993
Southern New England Telphone Company April 1992 - April 1993
Travelers Insurance Company March 1984 - September 1986
Skills
Telecommunications, Insurance, Team Building, Software Documentation, Vendor Management, Customer Service, Management, Microsoft Excel, Process Improvement, Budgets, Public Speaking, Strategic Planning, Outlook
Education
Quinnipiac University
Bachelor of Science, Business Administration and Management
Manchester Community College 1983 — 1988
Associate of Science (AS), General Studies
Frontier Communications February 1997 - Present
Skills
T1, MPLS, SDH, VoIP, Ethernet, IP, Frame Relay, Telephony, Computer Network..., Process Improvement, Provisioning, Telecommunications
Education
Bishop Hoban High School 1984 — 1988
Luzerne County Community College
Elementary Education and Teaching
Frontier Communications July 2010 - September 2011
Verizon Business March 1998 - June 2010
Education
SHRM - PHR
Douglass High School
Lincoln University (MO)
Bachelor of Science, Music Therapy
St. Joseph State Hospital
Internship - Six (6) months
Amherst H. Wilder Foundation July 2014 - Present
Amherst H. Wilder Foundation February 2013 - June 2014
Center for Urban and Regional Affairs/Minneapolis Riverfront Partnership October 2012 - February 2013
Frontier Communications June 2012 - November 2012
Macalester College September 2008 - June 2012
Macalester College September 2010 - May 2012
Project for Pride in Living January 2012 - January 2012
Macalester College September 2011 - December 2011
PONTIFICIA UNIVERSIDAD CATOLICA ARGENTINA April 2011 - July 2011
Macalester College June 2010 - August 2010
Skills
Stata, Data Analysis, ArcGIS, Statistics, SPSS, Econometrics, Public Policy, International..., Spanish, Teaching, Qualitative Research, GIS
Education
Macalester College 2008 — 2012
Bachelor of Arts, Geography, International Studies, International Development
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 2011 — 2011
Universidad del Salvador 2011 — 2011
Frontier Communications December 2013 - Present
Frontier Communications March 2013 - November 2013
Windstream Communications October 2012 - February 2013
SRT Communications Inc July 2011 - September 2012
Windstream Communications April 2011 - June 2011
Copper Valley Telephone October 2008 - February 2011
Copper Valley Telephone May 2007 - October 2008
Cordova Telephone Cooperative June 2006 - June 2007
Golden West Telecom June 1994 - June 2006
Skills
Switching Equipment-..., Computer- Microsoft..., Access Equipment-AFC,..., Transport..., Microwave Systems-MMDS,...
Education
Lake Area Technical Institute 1985 — 1987
Associate's degree, Electronics, 3.5
Frontier Communications Telephone Equipment & E911 Technician$
Skills
Telecommunications, T1, VoIP, Call Center, DSL, Telephony, Wireless, Ethernet, IP, Troubleshooting, Fiber Optics, MPLS, Computer Network..., Broadband, DS3, Managed Services, Optical Fiber, Metro Ethernet, ATM networks, Switches
Education
Mount Vernon Nazarene University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Marion Technical College
Associate's degree, Accounting &Telecommunications Engineering
Windstream December 2013 - Present
Unisys April 2013 - November 2013
Le Moyne College October 2010 - December 2012
Frontier Communications May 2012 - August 2012
Skills
Technical Support, Active Directory, Troubleshooting, VPN, Remote Access, Microsoft Office, Windows XP, Access, Laptops, Computer Hardware, Professional Phone..., Windows Server, Help Desk Support, Operating Systems, Customer Service, Software Documentation, System Administration, Networking, Windows 7
Education
Le Moyne College 2009 — 2012
Chemistry
Frontier Communications Inventory Management SpecialistFrontier CommunicationsFebruary 2000 - Present
Skills
Troubleshooting, Call Centers, Project Planning, Telecommunications, Process Improvement, Vendor Management, Software Documentation, Cross-functional Team..., Operations Management, Visio, Customer Satisfaction, Quality Assurance, Program Management, Team Leadership, Leadership, Managed Services
Education
Marion Technical College
Business Administration and Management, General and Human Resources
North Central Technical College
Business Administration and Management, General
The Ohio State University
Human Resources Development
Frontier Communications May 2000 - Present
Dana Holding Corporation August 1982 - January 2000
Ssummit Traillers August 1979 - August 1982
Skills
Motoman L10W, K10,...
Education
Lehigh Carbon Community College 2000 — 2003
Electrical Technology
Penn State University, Berks Campus 1985 — 1990
Mechanical Engineering
Lincoln Technical Institute 1979 — 1981
Electronics
Pottsville 1974 — 1978
Frontier Communications July 2012 - Present
Frontier Communications July 2012 - Present
Frontier Communications/CTSI LLC April 2002 - June 2012
CTSI LLC February 2000 - March 2002
Orloski's Service Station November 1996 - February 2000
Skills
Telecommunications, Quality Assurance, Business Analysis, User Acceptance Testing, Quality Center, Product Ordering, Infinium, Microsoft Word, Workflow Management, Metasolv M6, Microsoft Excel, Lotus Notes, Lync, Endeavor, Outlook
Education
Luzerne County Community College 1993 — 1996
Associate of Science (AS), Food Production Management
Penn Foster Career School 2008 — 2009
Career Diploma, Medical Coding and Billing
Frontier Communications November 2014 - Present
New York State Department of Environmental Conservation June 2014 - August 2014
Girl Scouts of the Green and White Mountains June 2013 - July 2013
Bay Berry Ice Cream June 2012 - August 2012
Marlboro College January 2011 - May 2012
Skills
Visual Arts, Ecology, Outdoor Education, Biomimicry, Ecological Design, Natural Sciences, Research, Grant Writing
Education
Marlboro College 2010 — 2014
Bachelor of Science (B.S.), Highest Honors, Biology and Visual Arts
Honeoye Falls-Lima High School 2006 — 2010
Frontier Communications September 2010 - Present
Verizon June 1987 - 2010
Skills
Team Management, Team Leadership, Coaching, Conflict Resolution, Manage Client..., Customer Satisfaction, Customer Service, Operations Management, Training, Business Analysis, Process Improvement, Multi Tasking
Education
Marian University 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.4
Frontier Communications February 1998 - Present
Verizon Small Business February 1998 - February 2006
Education
LeTourneau University 1967 — 1971
Aeronautical/Aerospace Engineering Technology/Technician
Western Reserve , High School