Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Oracle March 2013 - Present
Epicor Software May 2011 - March 2013
Epicor Software February 2010 - May 2011
Frontier Communications February 2009 - January 2010
Corporate Health Plans Of Illinois August 2004 - August 2008
Skills
Software Solution Sales, Sales Process, Strategic Partnerships, Sales Presentations, Account Management, Solution Selling, Enterprise Software, CRM, SaaS, Business Development, ERP, Team Building, Cloud Applications, Leadership, Direct Sales, Management, Salesforce.com
Education
St. Cloud State University
Business Marketing
Stevenson High School
Frontier Communications June 2015 - Present
YP November 2002 - May 2015
USF Surface Preparation January 1998 - September 2002
Waldron Company December 1986 - January 1998
Skills
Cold Calling, Lead Generation, Account Management, Salesforce.com, B2B, Advertising Sales, Online Advertising, Advertising, SEM, Direct Sales, Sales, Sales Presentations, Direct Marketing, Sales Process, Direct Mail, Digital Marketing, Social Media Marketing, Marketing, Mobile Marketing, Sales Management
Education
Southern Connecticut State University 1989 — 1992
Frontier Communications March 1995 - Present
Verizon 1995 - 2011
Texas Instruments June 1988 - March 1995
Skills
Cross-functional Team..., Operations Management, Telecommunications, Vendor Management, Program Management, Logistics, Process Improvement, Team Building, Supply Chain Management, Management, Wireless
Education
Southern Methodist University 1991 — 1995
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.0
University of Wisconsin-Stout 1985 — 1988
Bachelor's Degree, Industrial Engineering, 3.83
University of Wisconsin-Madison 1983 — 1985
General Studies
Frontier Communications March 2015 - Present
Big Y World Class Market August 2012 - July 2015
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Written & Oral..., Oral & Written..., Customer Service, Google Analytics, Cold Calling
Education
Southern Connecticut State University 2009 — 2013
Bachelor of Science (B.S.), Marketing
Branford High School 2005 — 2009
Paychex April 2002 - Present
Frontier Communications June 1996 - April 2002
Faber Homes June 1993 - June 1996
Skills
401k, Financial Analysis, Human Resources, Accounting, Forecasting, Microsoft Excel, Finance, Process Improvement, Access, Financial Reporting, Performance Management, Budgets, Accounts Receivable, Strategic Financial..., Accounts Payable, Financial Planning, Management
Education
St. John Fisher College 1988 — 1992
Bachelor's Degree Of Science, Accounting and Finance
Senior Executive Concierge LLC June 2013 - Present
U-Haul International, Inc. January 2013 - Present
Frontier Communications July 2011 - November 2012
US Dept of Commerce, Bureau of the Census July 2009 - October 2010
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Retention, Sales, Account Management, Inventory Management, Sales Operations, Customer Experience, Team Leadership, Salesforce.com, Team Building, Management, Sales Management, Direct Sales, Process Improvement, Leadership, Operations Management, Telecommunications, Cold Calling
Education
University of Illinois Springfield 1973 — 1975
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Southern Illinois University, Carbondale
General Studies, General Studies
IDI Billing Solutions June 2005 - Present
IDI Billing Solutions (formerly Info Directions) September 2001 - 2005
IDI Billing Solutions (formerly Info Directions) 1998 - 2001
Frontier Communications 1997 - 1998
Frontier Communications (Formerly RCI) 1995 - 1997
Skills
Telecommunications, Project Management, Product Management, Sales, Requirements Analysis, Demos, Account Management, Customer Service, Cross-functional Team..., CRM, Product Marketing, Vendor Management, Mobile Devices
Education
State University of New York College at Fredonia
Bachelor of Science (BS), Business Administration, Management and Math/Physics
currently looking for a new assigment February 2014 - Present
Took forced reduction package fromFrontier Communications September 2011 - Present
Small to large Event August 2001 - July 2011
Frontier Communications December 2006 - June 2011
Verizon Business January 1993 - December 2006
Verizon Business June 1990 - January 1993
GTE January 1988 - January 1991
Skills
Typing, Excel, WordPerfect, Customer Relations, Employee Relations, Account Management, Customer Experience, Business Planning, Billing Systems, Cross-functional Team..., System Administration, Internet, Event Management, Marketing Communications, Facilities, Telecommunications..., Telecom Expense..., New Business Development, Account Retention, Achieving Targets, Customer Service, Over 5,500 hours of..., Sales, VoIP, Customer Satisfaction, Call Centers, Microsoft Excel, T1, Wireless, Telephony, Vendor Management, Telecommunications
Education
Over 5,500 hours of advanced training: • Customer Education/Support • Sales Support • Management 1984 — 2014
many
Marshfield High School, Coos Bay, Oregon 1972 — 1974
Graduated
Edmonds High School
South Western Oregon Community College
Southern Oregon University
English, Chemistry, Public Relations, pre Med
TCF Bank March 2012 - Present
Robert Half Technology October 2011 - March 2012
Assurant March 2011 - August 2011
Allianz Life April 2005 - December 2010
TEKsystems 2006 - 2006
ING February 1998 - April 2004
LifeUSA 1997 - 1998
Frontier Communications March 1993 - June 1997
Northgate Computers 1990 - 1993
Skills
Security, Network Security, Information Security, Active Directory, Networking, VPN, Servers, Computer Security, Information Security..., Disaster Recovery, Business Continuity, IT Management, Citrix, CISSP, Enterprise Software, Technical Support, Information Technology, VMware, Data Center, PCI DSS, IT Strategy, Integration, Access, Awarded Quarterly...
Education
St. Olaf College 2000 — 2005
BM, BA, Applied Music (BM), Mathematics (Major) and general liberal arts (BA), A- / B
Minnehaha Academy 1974 — 1980
High school Diploma, Upper 10%, Honor Roll, Math, Science, Languages, Music
Verizon August 2013 - Present
American Airlines April 2012 - August 2013
Frontier Communications June 2010 - March 2012
Verizon 2005 - 2009
Skills
Network Design, WAN, TCP/IP, Network Engineering, CompTIA, Requirements Analysis, Citrix, OSPF, MPLS, CCNA, BGP, Switches, Computer Network..., LAN-WAN, Unified Communications, IP, Strategic Planning, Cisco Technologies, Telecommunications, VPN, VoIP, QoS, Wireless, Routing, Network Architecture, Routers
Education
Southern Methodist University 2002 — 2002
Unix and Oracle 8i Certification
Devry 1993 — 1995
Electronic Technician
Tarrant County College 1990 — 1992
Business Management
Group 3 Marketing March 2015 - Present
Frontier Communications June 2014 - February 2015
St. Cloud State University August 2013 - May 2014
St. Cloud State University January 2013 - May 2014
Population Services International August 2012 - December 2012
Yomari May 2010 - May 2012
Nexus Nepal December 2008 - April 2010
Skills
Microsoft SQL Server, MySQL, PHP, HTML, JavaScript, Oracle, Requirements Analysis, jQuery, Software Development, CSS, AJAX, MSSQL, SDLC, MIS and ERP Application, Oracle 9i, Architectures, HTML 5, Database Design, Social Networking Sites, Angular JS, ASP.NET Web API, CodeIgniter, Smarty, MVC, Web Application..., NetBeans, IIS, JSON, HTML5, ASP.NET MVC, OOP, VMware Workstation, Unix, Linux, C, C++, AngularJS
Education
St. Cloud State University
MS in Computer Science, Computer Science
Kantipur Engineering Colllege 2004 — 2007
Bachelor of Engineering (BE), Computer Engineering, 3.81 GPA
Frontier Communications October 2012 - Present
Frontier Communications August 2010 - October 2012
Croop-LaFrance March 2010 - August 2010
One Communications January 2005 - March 2010
Education
SUNY Fredonia 2000 — 2004
BS, Computer and Information Sciences, General
Frontier Communications March 2015 - Present
Paramount Pictures January 2015 - Present
Black Bear Saloon September 2013 - Present
Black Bear Saloon September 2013 - Present
Buffalo Wild Wings August 2012 - July 2014
GameStop September 2010 - July 2011
Skills
Customer Service, Retail, Sales, Time Management, Cashiering, Microsoft Word, Microsoft Office
Education
Gateway Community College
Southern Connecticut State University
Windstream Communications March 2009 - Present
DeSales Catholic School 2004 - Present
Fit Kids Inc January 2006 - October 2008
Qwest Communications 2003 - 2006
Broadview Networks 1998 - 2001
Frontier Communications 1995 - 1998
Skills
VoIP, CPE, MPLS, Telecommunications, Selling, Customer Relations, Cloud Computing, Fiber Optics, Boxing, Data Center, Network Design, Network Architecture, Managed Hosting, Disaster Recovery, Hosted Services, DRaaS, WiFi, IP Phones, Metro Ethernet, LAN-WAN, Local Area Network, Broadband, Sustainability..., Customer Service, Telephony, WAN, Managed Services, Internet Services, SIP, Ethernet, Unified Communications, Virtualization, IP, Optical Fiber, Solution Selling, Account Management, Direct Sales, Wireless, New Business Development, Strategic Planning, Sales Management
Education
SUNY Fredonia 1989 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
State University of New York College at Fredonia 1989 — 1993
BA, English Language and Literature, General
DeSales
Lockport Catholic
Network Solutions, Inc. May 2015 - Present
Comcast Business August 2013 - April 2015
Frontier Communications January 2013 - August 2013
CenturyLink Business June 2011 - September 2012
AT&T Global Services August 1999 - November 2010
Skills
Unified Communications, Solution Selling, Managed Services, Telecommunications, MPLS, Telephony, VoIP, Direct Sales, Channel, Account Management, Voice & Data Convergence, T1, Sales Process, Salesforce.com, Sales Operations, Networking, Ethernet, Selling, Sales
Education
Southern Methodist University
Masters of Music, Percussion Performance
University of Illinois at Urbana-Champaign
Bacehlor of Music, Percussion Performance
NTP Distribution January 2014 - Present
Frontier Communications 1999 - Present
Frontier Communications 1999 - Present
CTSI (Frontier 1998 - 1999
Commonwealth Telephone Company (Frontier) 1993 - 1998
Skills
Team Leadership, Direct Sales, Sales Presentations, Telecommunications, Customer Service, VoIP, Employee Relations, Performance Management, Recruiting, Human Resources, Management, Training, Process Improvement, Call Centers, Team Building, Data Entry, Sales, Networking, Customer Satisfaction, Teamwork, Cold Calling, Negotiation, Customer Retention, Customer Experience
Education
St. Francis University 1983 — 1987
Bachelor of Arts (B.A.), Sociology
Frontier Communications July 2014 - Present
TexTivia.com May 2013 - Present
TexTivia.com September 2012 - May 2013
Skills
Microsoft Word, Microsoft Excel, WordPress, PowerPoint, Blogging, Online Marketing, Customer Service
Education
SUNY Fredonia 2009 — 2013
Bachelor of Science (B.S.), Public Relations
SUNY Fredonia
Sutherland Global Services August 2014 - Present
Spencer Consulting Services March 2013 - Present
ITT May 2012 - March 2013
Excellus BCBS May 2010 - April 2012
Excellus BlueCross BlueShield December 2007 - April 2010
Frontier Communications July 2007 - December 2007
Frontier Communications March 2005 - June 2007
Paychex June 2003 - January 2005
Paychex July 2001 - May 2003
Paychex February 1998 - 2001
Skills
Compliance, Payroll, Accounts Payable, Financial Reporting, Reconciliation, Human Resources, HRIS, Cash Flow, Cash Management, Succession Planning, HR Policies, Employee Benefits, ADP Payroll, Benefits Administration, Account Reconciliation, Recruiting, Management, Training, Project Management
Education
University of Rochester - Simon Business School 2009 — 2011
MBA, Finance
St. John Fisher College 1991 — 1995
BS, Finance
Cresa Dallas August 2015 - Present
HackDFW October 2014 - Present
Frontier Communications January 2015 - May 2015
Raze Media June 2014 - December 2014
Specialty Tutors September 2013 - September 2014
Southern Methodist University February 2013 - January 2014
Skills
Microsoft Word, Organization, Leadership, Ballroom Dance, Time Management, Childcare, Communication, Facebook, Social Networking, Microsoft Office, Microsoft Excel, Social Media Marketing, Teamwork, Critical Thinking, Social Media, Event Planning, PowerPoint, Public Speaking, Research, Customer Service, Marketing, Creative Non-fiction
Education
Southern Methodist University 2012 — 2016
Bachelor of Business Administration (B.B.A.) Real Estate Finance, Real Estate Finance
Southern Methodist University - Cox School of Business 2012 — 2016
Real Estate, Marketing
Multi Media Channels August 2014 - Present
Multi Media Channels December 2012 - August 2014
Journal Community Publishing Group May 2005 - December 2012
Communications Workers of America Local 4672 April 1999 - March 2005
Frontier Communications February 1993 - March 2005
Skills
Social Media, Editing, Journalism, Blogging, Copywriting, Press Releases, Publishing, Customer Service, Creative Writing, Editorial
Education
St. Cloud State University 1981 — 1985
BS, Mass Communications/Broadcasting
Frontier Communications March 1980 - Present
US Navy September 1973 - December 1974
Skills
Telecommunications, Wireless, VoIP, IP, MPLS, Data Center, Cisco Technologies, Network Design
Education
Southern Connecticut State University
Thomson Reuters May 2012 - Present
Frontier Communications November 2011 - May 2012
Earthlink Business April 2011 - November 2011
One Communications July 2006 - April 2011
Choice One Communications April 2001 - July 2006
Verizon Wireless 2000 - 2001
Skills
TestNG, JUnit, Unit Testing, GUI Testing, Selenium, Java, Agile Methodologies, Oracle, Eclipse, Microsoft SQL Server, Unix Shell Scripting, Jenkins, Visual Studio, PL/SQL, Mercurial, Subversion, MySQL, C#, Perl, Python, JavaScript, Remedy, Business Objects
Education
Saint John Fisher College
BS
Democrat and Chronicle June 2014 - Present
Rochester Business Journal January 2014 - May 2014
The Leader Newspaper August 2012 - May 2013
SUNY Fredonia August 2012 - May 2013
Frontier Communications May 2012 - August 2012
Snack Shack - SUNY Fredonia January 2012 - May 2012
Chautauqua County Chamber of Commerce August 2011 - December 2011
Skills
Marketing, Event Planning, Public Relations, PowerPoint, Social Media, Advertising, Microsoft Excel, Press Releases, Teamwork, Sales Management, Sales
Education
State University of New York College at Fredonia 2010 — 2013
Business Administration, Marketing, 3.98
Frontier Communications July 2012 - Present
Frontier Communications March 1998 - August 2012
American Red Cross 1991 - March 1998
Skills
IBM i5, Dojo, jQuery, PHP, Zend Framework, AJAX, JSON, Web Services, DB2, ERP, Apache, Eclipse, Subversion, JavaScript, Visio, Telecommunications, Unix, SQL, SOAP, SDLC, Requirements Analysis, Management, Leadership, Integration, CVS
Education
State University of New York College at Fredonia 1987 — 1990
Bachelor of Science (B.S.), Computer Science
Bell Partners Inc April 2014 - Present
University of Rochester Medical Center July 2013 - January 2014
Frontier Communications June 2012 - July 2013
Mt. Hope Family Center September 2012 - January 2013
Rochester Athletic Club April 2011 - November 2011
Skills
SharePoint, SharePoint Designer, Microsoft Excel, SPSS, Call Logging, Microsoft Office, Psychology, Leadership, Organizational..., Customer Service, Data Analysis, Research, Time Management, PowerPoint
Education
Saint John Fisher College 2009 — 2013
Bachelor of Science (B.S.), Psychology
Frontier Communications November 2004 - Present
Skills
Troubleshooting, Telecommunications, Networking, Management, VoIP, Integration
Education
St. John Fisher College 1983 — 1986
Bachelor of Arts (B.A.), Sociology / Compuer Science, B+
St. John Fisher College
Frontier Communications May 2012 - Present
First Consulting, Inc. April 2010 - April 2012
Harris Interactive February 2005 - December 2008
@Wireless, Inc. June 2001 - January 2005
Jones Lang LaSalle November 1998 - June 2001
Skills
Project Management, Analysis
Education
St. John Fisher College 1992 — 1996
BS, Management with a concentration in Marketing, Economics
Hypercube 2013 - 2014
Frontier Communications July 2010 - September 2011
Verizon May 2003 - June 2010
GTE November 1996 - June 2003
TLP 1996 - 1996
Mars Promotional Services 1994 - 1996
Skills
Marketing Strategy, Product Marketing, Online Marketing, Vendor Management, Event Management, Program Management, Product Management, Promotions, Wireless, Planning, Marketing Communications, Marketing Management, Direct Marketing, Segmentation, Integrated Marketing, Market Research, Competitive Analysis, Budget Management, Market Planning, Digital Marketing, Strategic Partnerships, Product Development, Cross-functional Team..., B2B, Channel Management, Pricing, Strategic Planning, Customer Retention, Product Strategy, Market Analysis, Event Marketing, Sales Support, Online Advertising, Leadership, Analytics, Salesforce.com, Go-to-market Strategy, Strategy, Management, Event Planning, CRM, Sales Operations, Budgets, Project Planning, Sales, Channel Partners, Product Launch
Education
Southern Methodist University - Cox School of Business 1989 — 1990
MBA, Marketing
University of Houston 1981 — 1984
BBA, Marketing
Frontier Communications July 2010 - September 2010
Verizon Communications Inc. 2006 - 2010
MCI 2004 - 2006
MCI 1995 - 2004
Illinois Commerce Commission 1991 - 1995
Federal Communications Commission 1988 - 1991
Skills
Corporate Law, Corporate Governance, Contract Negotiation, Litigation
Education
The Catholic University of America, Columbus School of Law 1985 — 1988
Juris Doctor, Law
Southern Illinois University, Carbondale 1980 — 1984
Gartner January 2015 - Present
Gartner January 2014 - December 2014
Gartner January 2013 - December 2013
Gartner March 2011 - December 2012
Sanofi February 2000 - June 2004
Frontier Communications April 1991 - June 1999
Skills
Professional Services, Leadership, Outstanding..., IT Strategy, Consulting, Analysis, Cloud Computing, Business Development, Sales Process, Value Selling, Fitness, Solution Selling, Account Management, Telecommunications, Direct Sales, Project Planning, Enterprise Software, Coaching, Training, Creative Solutions, Marketing Strategy, Budgets
Education
Southern Connecticut State University 1987 — 1991
BS, Business Management
Balwin Senior High School
OneStream Networks June 2012 - Present
Cassara Management Group, Inc. May 2003 - June 2012
ACN Canada February 2009 - February 2011
Cassara Management Group, Inc. May 2003 - January 2011
Frontier Communications 1989 - 2002
Skills
Business Plan..., Profit & Loss Management, Carrier Relations, Product Development, Customer Relations, Strategic Planning, Business Analysis, Business Strategy, Telecommunications
Education
Simon School of Business Administration 1986 — 1988
MBA, Finance & Accounting
University of Rochester - William E. Simon Graduate School of Business Administration 1986 — 1988
mba, Finance & Accounting
St. Lawrence University 1982 — 1986
BA, Economics
American Family Insurance March 2011 - Present
Ben Bridge Jeweler December 2006 - 2009
Frontier Communications November 2005 - September 2006
RSC Equipment Rental August 2000 - March 2005
Allina Health System 1996 - 1997
Skills
Sales, Customer Service, Customer Satisfaction, Retail, Sales Management, Account Management, Leadership, Selling, Time Management, Inventory Management, Marketing, Team Building
Education
St. Olaf College 1983 — 1988
Bachelor of Arts, Psychology
Retired and enjoying time to pursue personal interests and family August 2015 - Present
Golden Ridge Group for UTStarcom April 2014 - Present
Frontier Communications August 2013 - Present
Freedom Profit Recovery July 2011 - March 2013
Debt Settlement Industry December 2007 - May 2011
Business Support Group LLP March 2002 - January 2010
Fujitsu Network Services May 2001 - March 2002
Nortel Networks August 1980 - March 2001
Fourelle Systems October 1998 - May 2000
Nortel Networks August 1980 - October 1998
Skills
Start-ups, Strategic Planning, Business Development, Sales Management, Product Marketing, Key Account, Consulting, New Business Development, Solution Selling, Business Strategy, Account Management, Sales, Sales Process, Negotiation, Enterprise Software, Wireless, Telecommunications, Professional Services, Product Management, Leadership, Marketing, Cross-functional Team..., Selling, Customer Service, Sales Operations, Marketing Strategy, Strategic Partnerships, Direct Sales, Team Building, IP
Education
University of Texas at Dallas 1982 — 1986
Bachelor of Science
Southern Nazarene University 1970 — 1971
Oracle August 2015 - Present
PepsiCo - Frito Lay June 2013 - May 2015
AmeriPride Services August 2012 - May 2013
Society for Human Resource Management August 2012 - May 2013
Frontier Communications May 2012 - August 2012
Skills
Recruiting, Time Management, Screening Resumes, Interviews, Onboarding, Leadership, Sales, Human Resources, Customer Service, Networking, Microsoft Excel, Team Leadership, Teamwork, Management
Education
St. Cloud State University 2009 — 2013
Human Resource Management, Finance
Hutchinson High School
Predictive Analytics Reporting (PAR) Framework November 2013 - Present
Dunn Solutions Group June 2013 - November 2013
Frontier Communications January 2012 - June 2013
The Pantry August 2010 - October 2011
Sedgwick CMS October 2009 - July 2010
Career Talent July 2009 - October 2009
Smith & Nephew March 1998 - October 2008
Thomas & Betts October 1996 - February 1998
Cummins Engine Company January 1995 - October 1996
University of Tennessee, Memphis December 1990 - June 1995
Skills
Data Warehouse..., Oracle, Database Design, SQL, Business Intelligence, Program Management, ETL, Teradata, Software Development, Database Administration, PL/SQL, Databases, Data Warehousing, Project Management, Access, Unix, Microsoft SQL Server, Analytics, Enterprise Architecture, Vendor Management, Dimensional Modeling, SDLC, Requirements Analysis, Data Modeling, CRM, IT Management, Business Objects, Performance Tuning, SSIS, T-SQL, Data Integration, Solution Architecture, Informatica, Visio
Education
State University of New York - System 1987 — 1990
BS, Computer Software
Frontier Communications March 2012 - Present
Focus Manufacturing Corporation January 2010 - March 2012
Cables Incorporated September 2007 - December 2009
Skills
Technical Support, Operating Systems, Customer Support, Computer Network..., Technical Writing, Troubleshooting, Lean Thinking, Testing, Programming, Web Development, Active Directory, Hardware, Cisco Technologies, Printers, Networking, TCP/IP, Network Administration
Education
Spokane Community College 1998 — 2005
Associate of Arts and Sciences (AAS), Electronics Engineering Tech/Computer Field Service
Spokane Community College 1998 — 2005
Associate of Arts and Sciences (A.A.S.), Network Engineer
Spokane Community College 1998 — 2005
Business Computer Programming and Web Development
Spokane Community College 1998 — 2005
One Year Certificate, Network Engineer
Spokane Community College 1998 — 2005
Certificate, Comp TIA A+
IBM January 2012 - Present
IBM Global Services May 2009 - January 2013
IBM April 1997 - November 2009
Frontier Communications December 1994 - April 1997
Analysts International December 1990 - November 1994
Clover Capital Management January 1989 - August 1989
Skills
Product Development, IT Strategy, IT Outsourcing, Outsourcing, Service Delivery, Cloud Computing, Solution Architecture, Data Center, IT Service Management, Leadership, Program Management, Quality Assurance, Integration, Virtualization, Business Analysis, Management, Governance, Business Process, Product Management, Unix, Telecommunications, Managed Services, ITIL, Project Management, Enterprise Architecture, PMP, Strategy, Project Portfolio..., IT Management, System Deployment, PMO, Vendor Management, Enterprise Software, Global Delivery, IT Operations, Consulting
Education
Saint John Fisher College 1998 — 2000
Bachelor's of Science, Management
St John Fisher 1998 — 2000
Masters Business Administration, Business
Frontier Communications September 2012 - Present
IBM July 2009 - July 2011
IBM January 2008 - July 2009
IBM April 1997 - December 2007
Skills
Brio Query, Essbase, MS Office Suite, Program Management, Analysis, Planning, Lotus Notes, Project Planning, Process Improvement, Microsoft Office, Vendor Management, Project Management, Data Quality, Informatica, PMP, Requirements Analysis, IT Strategy, Management, IT Service Management, Resource Management, Service Delivery, ITIL, Outsourcing, Data Analysis, Integration, Disaster Recovery, Enterprise Architecture, Solution Architecture, Team Leadership, Cross-functional Team..., Team Management, Strategy, Leadership, Business Analysis, Business Intelligence, Visio, Business Process..., PMO, Project Portfolio..., Requirements Gathering, Testing, SDLC, Business Process, Project Delivery, MS Project, Software Documentation, Systems Analysis, Databases
Education
Southern Nazarene University 1994 — 1995
BS, Management of Human Resources
Tri-State University
AS, Secretarial Science
MMS Technical Sales February 2010 - Present
Qualitrol October 2009 - March 2010
Harris RF Communications February 2005 - June 2009
Frontier Communications March 2001 - February 2005
Home Properties March 2000 - March 2001
Skills
Procurement, Operations Management, Forecasting, Program Management, Management, Inventory Management, Contract Management, Contract Negotiation, Sales, Account Management, Key Account Management
Education
St. John Fisher College 1998 — 2004
BS, Business Management/Finance
MHK Marketing Group, LLC February 2007 - Present
BullsEye Telecom February 2000 - October 2006
LDMI Telecommunications September 1998 - February 2000
Frontier Communications February 1996 - September 1998
AAA Michigan December 1994 - February 1996
Oakwood Health Services May 1990 - December 1994
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Customer Relationship..., Email Marketing, Customer Retention, Customer Acquisition, Direct Marketing, Marketing Management, Speaking Engagements, Seminar Speaker, Website Development, Training Delivery, Training & Development, Telecommunications, Public Speaking, Strategy, Adobe Creative Suite, Web Design, Graphic Design, Web Marketing, Social Media, Teamwork, Team Leadership, Cross-functional Team..., Dependable Team Player, Positive Team Player, Marketing, CRM, SEO, Entrepreneurship, Employee Training, Online Marketing
Education
Wayne State University 1990 — 1995
MBA, Marketing
University of Michigan-Dearborn 1985 — 1990
BBA, Dual Major - Finance and Marketing
Specs Howard School of Media Arts
Graphic Design Diploma, Graphic Design and Web Design
BTI Systems November 2014 - Present
BTI Systems April 2013 - October 2014
Frontier Communications June 2010 - April 2013
Fujitsu April 2009 - June 2010
Fujitsu Network Communications April 1997 - April 2007
Fujitsu 1997 - 2007
Bell Labs Lucent Technologies 1989 - 1997
AT&T 1989 - 1997
Skills
Salesforce.com, Telecommunications, Strategy, CRM, Product Management, Enterprise Software, Business Development, Cloud Computing, Selling, Wireless, Strategic Partnerships, Product Marketing, Solution Selling, Leadership, Go-to-market Strategy, Sales, Professional Services, Management, Sales Management, Program Management, Managed Services, New Business Development, Direct Sales, Sales Operations, Contract Negotiation, Marketing Management, Account Management, Business Strategy, P&L Management, VoIP, Vendor Management, Customer Retention, Channel, Business Alliances, Networking, Start-ups, Strategic Planning, Pricing, Mobile Devices, Process Improvement, Channel Partners, Sales Process, Marketing, Lead Generation, Executive Management, Product Launch, Data Center, IP
Education
Stanford University Graduate School of Business 2006 — 2006
Executive Program
University of Colorado Boulder - Leeds School of Business 1986 — 1989
BS
ConServe May 2012 - Present
ConServe June 2010 - May 2012
CoreLogic June 2008 - July 2010
Frontier Communications October 2007 - June 2008
Skills
Marketing Communications, Salesforce.com, Marketing, Direct Marketing, Social Media, Social Media Marketing, Leadership, Marketing Strategy, Event Planning, Event Management, Management, Sales Management, Customer Service, Process Improvement, Team Building, Analysis, CRM, Public Relations, Budgets, Strategic Planning, Sales, Team Leadership, B2B, Proposal Writing, Lead Generation, Customer Experience, Salesforce.com..., Vendor Management, Communication Skills, Salesforce.com..., Salesforce.com..., Maximizer, Photoshop, Sales Funnel..., Salesforce Training, Public Speaking, Performance Management, Key Performance..., Teamwork
Education
State University of New York College at Fredonia 2003 — 2007
B.S., Public Relations
Syracuse University 2006 — 2006
London Program, Study Abroad
SMP, Inc. October 2013 - Present
SMP, Inc. November 2012 - October 2013
Hewlett-Packard July 2011 - November 2012
Frontier Communications February 2010 - July 2011
Sutherland Global Services June 2000 - February 2010
My Computer Guy, LLC 2003 - 2008
Skills
VDI, End-User Computing, VMware View, Virtualization, Cloud Computing, VMware, Data Center, Servers, Windows Server, Storage, Disaster Recovery, VMware ESX, VMware Infrastructure, Windows 7, Operating Systems, Microsoft Technologies, High Availability, IT Operations, Network Security, Solution Architecture, IT Management, NAS, Telecommunications, Switches, Information Technology, System Deployment, HP, Enterprise Software, Professional Services, Infrastructure, Service Delivery, Storage Area Networks, vSphere, SAN, Technical Support, VMware vSphere
Education
State University of New York College at Fredonia 1998 — 2002
BA, Business
McQuaid Jesuit 1994 — 1998
TMS Call Centers October 2012 - Present
Mercy Medical Center February 2011 - June 2011
Frontier Communications August 2006 - February 2008
Qwest August 2005 - June 2006
PACIFIC BELL/AT&T July 2003 - January 2005
PACIFIC BELL/AT&T June 1999 - June 2003
Skills
TCP/IP, Network Administration, Wireless Networking, Telecommunications, Network Infrastructure, Printers, Routing, VoIP, Wireless, WAN, Troubleshooting, Network Security, Cisco Technologies, Networking, VMware, Technical Support, Virtualization, Hardware, Active Directory, Windows 7, Access, Cisco Routers, Computer Hardware, Visual Basic, Routers, Software Installation, VPN, Apache, Servers, Windows Server, Help Desk Support, LAN-WAN, Security, System Administration, DHCP, Windows, Software Documentation, Cisco IOS, Network Design, Windows XP, Operating Systems, Telephony, Microsoft Exchange, DSL, Storage Area Networks, System Deployment, Disaster Recovery, Switches, T1
Education
Southern Oregon University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, CIS, 3.75
Umpqua Community College 2009 — 2011
Associates of Applied Science; AAS, Computer Information Systems, 3.92
Harris RF Communications April 2011 - Present
Harris RF Communications January 2010 - April 2011
Bausch & Lomb April 2009 - November 2009
Sutherland Global Services March 2007 - March 2009
Frontier Communications July 2001 - December 2006
Frontier Communications September 1997 - June 2001
Frontier Communications September 1994 - August 1997
Education
St. John Fisher College
MBA, Business Administration
State University of New York College at Oswego
Bachelor of Arts, Anthropology / Museum Studies
RTS - Regional Transit Service August 2015 - Present
RTS - Regional Transit Service November 2014 - August 2015
Rochester Genesee Regional Transportation Authority (RGRTA) June 2012 - November 2014
Dunkin' Donuts National DCP, LLC May 2009 - June 2012
Snack Shack August 2011 - May 2012
Chautauqua County Chamber of Commerce August 2011 - May 2012
Frontier Communications June 2011 - August 2011
PAETEC June 2008 - August 2008
Skills
Time Management, Organization, PowerPoint, Leadership, Scheduling, Customer Service, Transportation, Nonprofits, Data Analysis, Microsoft Office, Social Networking, Social Media, Team Leadership, Prezi, Determined, Hard Worker, Internships, Android, Outlook, Facebook, Team Building, Process Scheduler
Education
Dale Carnegie 2014 — 2014
SUNY Fredonia 2008 — 2012
Bachelors, Business Administration Management
Our Lady of Mercy High School 2004 — 2008
Finacity Corporation December 2013 - Present
Finacity Corporation March 2012 - December 2013
Frontier Communications May 2010 - March 2012
Legg Mason January 2008 - May 2010
MLS Camps August 2005 - December 2008
Skills
SQL, Smartstream, Portia, Excel, Access, Word, Outlook, PowerPoint, Teradata, Brio Query, Bilingual, German, Databases, Data Analysis, Microsoft Excel, Microsoft Word, Facebook, Financial Modeling, Process Improvement, Microsoft Office, Integration, Quality Assurance, Requirements Analysis, Data Integration, Business Analysis, Social Media
Education
Southern Connecticut State University 2003 — 2007
BS, International Business
Ameritraining Inc April 2015 - Present
Frontier Communications August 1986 - April 2015
AT&T Network Operations April 2009 - April 2013
Skills
Telecommunications, T1, VoIP, Switches, Vendor Management, Troubleshooting, WAN, Wireless, Wireless Networking, Cisco Technologies, Data Center, IT Management, IP
Education
Southern Connecticut State University 1981 — 1984
Bachelor of Science (BS), Economics/Finance
Calero Software February 2015 - Present
MCPc November 2012 - Present
Centrilogic August 2011 - November 2012
LPA Systems January 2009 - August 2011
Unisys August 2007 - January 2009
Sysco Food Services of Syracuse September 2004 - September 2007
Frontier Communications March 2003 - February 2004
Unisys January 2000 - January 2002
Skills
Long-term Customer..., Client Development, Channel Relationship..., Manage Client..., Customer Retention, Salesforce.com, Sales, Outlook, Windows 7, Sales Prospecting, Co-Location Sales, Managed Services Sales, Cloud Computing Sales, Mac OS X, Photoshop, Hardware Sales, Sofware Sales, ITPA Sales, IT Process Automation, Event Management..., Storage Sales, Microsoft Dynamics CRM, Windows 8, Cloud Computing, Managed Services, Data Center, OS X, Customer Service, Microsoft CRM, Solution Selling, Automation, Co-location, Software, CRM, Virtualization, Professional Services, Storage, Channel Sales, VARs, VAR, SaaS, Sales Process, Management, Account Management, Sales Channel..., Telephony, Unified Communications
Education
St. John Fisher College 1999 — 2002
MBA, Information Technology
MHS 1990 — 1994
Regents Diploma, Accounting
State University of New York College at Brockport 1990 — 1994
BA, Business Administration
Urban League of Rochester March 2013 - Present
Jefferson Avenue Seventh-day Adventist Church 2006 - Present
Verizon Wireless July 2013 - February 2015
Urban League of Rochester 2013 - 2015
Verizon Wireless April 2011 - September 2013
Verizon Wireless June 2005 - April 2011
Verizon Wireless July 2003 - June 2005
Verizon Wireless September 2001 - July 2003
Frontier Communications August 1995 - March 1997
Skills
Contract Negotiation, Branding & Identity, Customer Satisfaction, Brand Loyalty, B2B, Impeccable written and..., Retail Sales Experience, Retail Category..., Branch Banking, Product Launch, Communication, Public Relations, Product Marketing, Team Leadership, New Business Development, Marketing Strategy, Strategic Planning, Team Building, Telecommunications, Marketing Communications, Call Center, Direct Sales, Customer Experience, Customer Retention, Event Planning, Customer Service, Sales Operations, Mobile Devices, Marketing, Wireless, Sales Management, Cross-functional Team..., Strategic Partnerships, Social Media, Account Management, Coaching, Public Speaking, Solution Selling, Leadership, Sales, Sales Process, Sales Presentations, Final Cut Pro, M2M, Call Centers, Program Management, Retail, Management, Training, Advertising
Education
SUNY Fredonia 1988 — 1993
Bachelor's degree, Business Administration- Marketing Specialization
East Jr.- Sr. High School 1987 — 1988
College Preparatory, Business Administration and Management, General, 11-12th Grade
Brockport High School 1984 — 1987
NYS Regents, Business Administration and Management, General, 8-11th Grade
University of Phoenix
Master of Business Administration, Marketing Management and Organizational Behavior
Ameren February 2015 - Present
Frontier Communications June 2004 - February 2015
Southern Illinois University August 2001 - June 2004
Skills
MPLS
Education
Kaplan University Online 2009 — 2011
Master of Business Administration (MBA)
Southern Illinois University, Carbondale 1998 — 2004
Bachelor of Science (B.S.), Electronic Systems Technologies
Bosch Security Systems August 2004 - 2015
Global Crossing January 2000 - August 2004
Global Center (Web Hosting Subsidary of Frontier Communications) January 2000 - April 2000
Frontier Communications 1988 - 2000
Skills
Forecasting, Management, Budgets, Sales Management, Executive Management, Finance, Financial Analysis, Account Management, Process Improvement, Strategic Planning, Accounting, Sarbanes-Oxley Act, Financial Reporting, Cross-functional Team..., New Business Development, Solution Selling, Product Management, Auditing, Integration, Internal Controls, Strategic Financial..., Product Marketing, Mergers, Financial Planning
Education
St. John Fisher College
Bachelor of Science (B.S.), Accounting
Canadian Pacific Railway May 2011 - February 2014
Lowe's Home Improvement July 2006 - July 2011
Frontier Communications October 2000 - June 2006
Skills
Employee Training, Training Delivery, Leadership Development, Communication Skills, Management, Sales, Sales Management, Sales Operations, Customer Service, Retail, Training, Marketing, Profit, Budgets, Customer Satisfaction, Sales Process, Team Building, Team Leadership, Inventory Control, Inventory Management, Merchandising, Direct Sales, Loss Prevention, Team Management, Business Development, Negotiation, Cold Calling, Account Management, Pricing, Customer Retention
Education
State University of New York at Delhi 1995 — 1996
Mechanical Engineering
Frontier Communications November 2010 - Present
Skills
Telecommunications, Solution Selling, Managed Services, Telephony, Direct Sales, Unified Communications, VoIP, Wireless, Customer Retention, Call Centers, Account Management, Strategic Partnerships, Ethernet, Sales Process, Salesforce.com, Customer Service, Team Building, Sales
Education
Southern Illinois University, Carbondale
Bachelors, Marketing - College of Business Administration
Frontier Communications April 2013 - Present
Frontier Communications October 2011 - April 2013
Cherney Microbiological Services November 2010 - April 2011
Cherney Microbiological Services January 2009 - November 2010
The MacSquad January 2006 - December 2008
The MacXprts (formerly The MacShop) October 2005 - December 2008
Skills
Troubleshooting, Testing, Customer Satisfaction, Customer Service, Sales, Technical Support, Call Centers, Software Documentation, Microsoft Office, Telecommunications, Operating Systems, Laboratory
Education
St. Norbert College 1999 — 2003
B.S., Double Major: Computer Science, English
Manning & Napier August 2014 - Present
Frontier Communications July 2013 - August 2014
College Pro June 2011 - August 2012
Sears, Roebuck and Co. September 2007 - January 2011
Frontier Communications - Intern July 2010 - August 2010
Rochester Institute of Technology June 2010 - July 2010
Eastman Kodak May 2010 - June 2010
Skills
Computer Hardware, Visual Basic, Networking, Microsoft Office, Quality Assurance, Troubleshooting, SQL, Software Testing, Production Support, Testing, Customer Service, Technical Support, Program Management
Education
SUNY Fredonia 2009 — 2013
Bachelor of Science (BS), Computer Information Systems, Business Administration Minor, 3.0
Frontier Communications September 2015 - Present
Assurant Health January 2014 - August 2015
Frontier Communications October 2010 - December 2013
Oreck Homecare Center April 2010 - August 2010
Sears Roebuck Co. January 2008 - January 2010
Target Corporation September 2003 - July 2006
Skills
Sales, Marketing Strategy, Leadership, Call Centers, Team Building, Direct Sales, Management, Customer Retention, Training, Public Speaking, Budgets, Sales Management, Sales Operations, CRM, Account Management, Customer Satisfaction, Windows, Project Management, Insurance, Performance Management, Sales Effectiveness, Sales Management...
Education
St. Cloud State University 2005 — 2008
Business Management
Burnsville High School
Burnsville High School
Burnsville High School
Burnsville High School
Religion July 2014 - Present
Frontier Communications July 2013 - March 2014
Living Essentials, LLC July 2009 - September 2011
Wells Fargo Bank July 2008 - January 2009
The Schwan Food Company February 2007 - January 2008
Sears Holdings Corporation October 2005 - November 2006
Ambrosi & Associates July 1999 - August 2005
Skills
Operations Management, Production Managment, Management, Manufacturing..., Process Improvement, Food Management, Purchase Orders, Purchase Requisitions, Purchase Management, Fleet Management, Shipping and Receiving..., Procurement, Warehousing, Budgets, Purchasing, Project Planning, Human Resources, Sales, Team Management, Logistics, Customer Service, Supply Chain Management, Continuous Improvement
Education
Southern Illinois University, Carbondale 1986 — 1991
Bachelor of Arts (B.A.), Cinema and Photography
Apple Inc. March 2010 - November 2013
Apple Inc. January 2007 - March 2010
Apple Inc. May 1997 - January 2007
MaxQ Technologies May 1994 - May 1997
Frontier Communications May 1993 - May 1994
Apple 1984 - 1993
Apple 1984 - 1993
Skills
Marketing, Sales, Sales Operations, Strategic Partnerships, Retail, Product Marketing, Consumer Electronics, Cross-functional Team..., Time Management, Start-ups
Education
Nazareth Colllege of Rochester
Bachelor of Arts (B.A.), French/ Spanish
Penfield
Penfield
Penfield
Penfield
St. John Fisher College
MBA, Business
Metropolitan Police Department of the District of Columbia August 2015 - Present
Marriott International September 2013 - August 2015
Ultimate Staffing February 2013 - August 2013
Frontier Communications June 2012 - December 2012
Paragon Environmental Construction, Inc. May 2011 - August 2011
Skills
Microsoft Office, OpenHire, Infinium, Red Carpet, Leadership, Time Management, Recruiting, Access, Customer Satisfaction, Customer Service, Personnel Management, Employee Relations
Education
Saint John Fisher College 2012 — 2012
Master of Business Administration (MBA), Business Managment, Human Resources Concentration
Saint John Fisher College 2008 — 2012
BS, Business Management
Frontier Communications August 2008 - Present
Image Quest Worldwide, Inc. April 2006 - April 2008
Teleperformance, USA February 2002 - April 2006
SAC Teleperformance, USA August 2000 - April 2002
Skills
Talent Acquisition, Recruiting, Onboarding, Employee Relations, Process Improvement, Project Management, Telecommunications, Workforce Management, Call Center, Vendor Management, Technical Recruiting, Call Center Development, CRM, Customer Retention, Performance Management, Program Management, Call Centers, Outsourcing, Management, Human Resources, Leadership, Salesforce.com, Account Management, Training, Applicant Tracking..., Networking, Team Building, VoIP
Education
Southern Illinois University, Edwardsville
University of Central Florida
Bachelor of Arts (B.A.), Interpersonal/Organizational Communications
Heliodyne January 2013 - Present
Midwest Roofing & Solar January 2009 - January 2013
SPRINT-NEXTEL January 1997 - January 2009
Avis Car Sales January 1995 - January 1997
Frontier Communications January 1994 - January 1995
Skills
Contract Negotiation, Sales Management, Entrepreneur, Strategic Planning, New Business Development, Profitability Analysis, Public Speaking, CO-PA, Entrepreneurship, Solar Energy, Sales, Leadership, Renewable Energy, Business Planning, Telecommunications, Management, Mergers & Acquisitions, Coaching, Photovoltaics, Sales Process, Product Marketing, Business Development, Marketing Strategy, Program Management, Team Leadership, Start-ups, Strategic Partnerships, Cold Calling, Salesforce.com, Direct Sales, Selling, Solution Selling, Strategy, P&L Management, Executive Management, Competitive Analysis, SaaS, Sales Operations, Cross-functional Team..., CRM, B2B, International Sales, Team Building, Product Development, Business Strategy, Lead Generation, Account Management, Wireless, Vendor Management, International Business
Education
Saint Lawrence University 1988 — 1992
Bachelor of Arts, Theater and English
Greece Chamber of Commerce September 2015 - Present
Frontier Communications May 2014 - Present
US Navy February 2013 - Present
ADT May 2013 - April 2014
Harris Corporation December 2005 - May 2013
OfficeMax July 2004 - July 2006
US Navy July 2000 - July 2004
Skills
Troubleshooting, Sales, Security, Analysis, Military, Leadership, B2B, Customer Service, Supervising, Navy, Salesforce.com, Direct Sales, Customer Retention, Customer Support, Sales Presentations
Education
Saint John Fisher College 2009 — 2013
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Liberty Mutual Insurance April 2013 - Present
Frontier Communications October 2000 - October 2012
Frontier Communications October 2000 - October 2012
Frontier Communications October 2000 - September 2012
Wal-Mart June 1996 - October 2000
Wal-Mart October 1995 - October 2000
Walmart 1996 - 2000
Skills
Telecommunications, VoIP, Ethernet, IP, DSL, Wireless, SIP, Telephony, Troubleshooting, Management, Customer Service, Access, Testing, Leadership, Cisco Technologies
Education
Some College 1993 — 1995
Computer & Information Sciences
Spokane Falls Community College 1993 — 1995
Computer Science
Spokane Falls Community College 1993 — 1995
High School or, General Studies
Selkirk High School 1989 — 1993
Diploma, General Studies
Frontier Communications December 2011 - Present
Harris Corporation December 2010 - December 2011
Xerox March 2007 - February 2009
Harris Corporation January 2005 - April 2006
Frontier Communications August 2004 - January 2005
Harris Corporation March 2004 - August 2004
Bausch + Lomb June 2003 - March 2004
Cochran, Cochran & Yale 1994 - 1999
Skills
Strategic Sourcing, Technical Recruiting, Employment Law..., Recruiting, Employee Relations, Sourcing, Interviews, New Hire Orientations, Project Management, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Benefits Negotiation, Human Resources, Workforce Planning, Onboarding, Contract Recruitment, PeopleSoft
Education
St. Francis University 1990 — 1991
MA, Human Resources
University at Buffalo 1988 — 1990
BA, Psychology
Sodus
Frontier Communications April 2013 - Present
Frontier Communications March 2012 - April 2013
Frontier Communications January 1998 - April 2012
Frontier Communications 2010 - 2010
Verizon Business 1998 - 2009
GTE 1999 - 2001
Skills
Telephony, Telecommunications, Managed Services, Unified Communications, VoIP, CPE, MPLS, Ethernet, Solution Selling, T1, IP, Call Center, VPN, SIP Trunking, Customer Experience, Broadband, Customer Retention, Cloud Computing, DWDM, LAN-WAN, Customer Satisfaction, CRM, Co-location, PRI, Call Centers, Hosted Services, Sales, Video Conferencing, Direct Sales, IVR, Salesforce.com, Professional Services, Wireless, WAN, Channel Partners, SIP, Avaya, Training, Strategy, Metro Ethernet, DSL, Optical Fiber, Sales Management, Internet Services, Fiber Optics, Sales Engineering, ATM networks, Network Design, Cabling, Long Distance
Education
Southern Oregon University 1981 — 1985
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Fox Valley Technical College December 2009 - Present
Arbonne Independent Consultant January 1997 - Present
Dental City November 2007 - August 2009
Frontier Communications 1995 - 1996
Schneider Communications 1989 - 1996
Skills
Training, Coaching, Marketing, Advertising, Recruiting, Research, Customer Service, Strategic Planning, Confidence Building, Leadership, Public Speaking, Social Media, Teaching, Negotiation, Microsoft Excel, Project Planning, Microsoft Office, Time Management, Team Building, Event Planning, Fundraising, Social Networking, Marketing Strategy, Public Relations, Marketing Communications
Education
St. Norbert College 1982 — 1986
bachelor of science, Business Administration
SBR (Small Business Resources) January 1998 - Present
Frontier Communications 1996 - 1997
MCI 1984 - 1996
Skills
Strategic Partnerships, Strategic Planning, Start-ups, New Business Development
Education
State University of New York at Buffalo - School of Management 1978 — 1982
BA, accounting
Frontier Communications January 2015 - Present
The Hearth at Gardenside February 2014 - December 2014
Aflac August 2013 - April 2014
Verify October 2011 - April 2013
Skills
HRIS Database Management, Compensation & Benefits, Program Management, Recruiting, Management, Sourcing, Interviews, Customer Service, ADP ezLaborManager, Employee Relations, Project Management, Payroll, Budgets, Project Planning, Sales, Office Administration, Customer Satisfaction, Benefits Administration, Contract Management, Strategic Planning, Highly detail oriented, Business Process, Organizational..., Cross-functional Team..., Leadership, Time Management, File Management, Team-oriented, Business Development, Proposal Writing, Continuous Improvement, Process Improvement, Communication Skills, Educational Leadership, ADP Payroll, Labor Relations, Strategic Human...
Education
Southern Connecticut State University 2007 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations, 3.8
Gleason Corporation September 2015 - Present
VirtualScopics March 2015 - June 2015
Frontier Communications July 2014 - March 2015
JLL September 2013 - July 2014
Iberdrola USA October 2012 - September 2013
Zeller Corp. February 2010 - August 2012
Zeller Corp. December 2008 - February 2010
Blue Cross Arena & CMAC June 2008 - December 2008
Ortho Clinical Diagnostics October 2007 - June 2008
Skills
Inventory Management, Purchasing, Forecasting, Process Improvement, Lean Manufacturing, Microsoft Excel, Supply Chain Management, Budgets, Team Building, Customer Service, Access, Strategic Planning, PowerPoint, Strategic Sourcing, Competitive Bid Process, Negotiation, Economic Evaluation, Great Plains Software, SAP, IQMS, Project Management, Cross-functional Team..., Procurement
Education
Saint John Fisher College 2007 — 2008
Bachelor of Science (B.S.), Business Management
UNC Charlotte 2003 — 2007
EarthLink 2012 - Present
Level 3 Communications October 2011 - January 2013
Global Crossing July 2010 - October 2011
Global Crossing October 2005 - July 2010
global crossing 2000 - 2005
Frontier Communications 1996 - 2000
Skills
Incentive Programs, Sales Compensation, Compensation, Executive Compensation, HRIS, Deferred Compensation, Job Descriptions, Executive Pay, Program Management, Salary, Organizational..., Performance Management, Employee Benefits, Succession Planning, Strategic Partnerships, Team Building, Business Process..., Workforce Planning, Job Evaluation, Personnel Management, Compensation Structures, Business Strategy, HR Policies, Telecommunications, Compensation & Benefit, Team Leadership, Sales Operations, Acquisition Integration, Organizational Design, SIP Trunking, Solution Selling, Talent Management, Sales Process, Onboarding, Employee Relations, Co-location, Management, Managed Services, Compensation & Benefits
Education
St. John Fisher College 1991 — 1995
BA, History & Political Science
Frontier Communications August 2012 - Present
RadioShack Corp. November 2004 - August 2012
Frito-Lay June 2003 - September 2003
Corporate Executive Board September 2000 - May 2002
Corporate Executive Board December 1999 - September 2000
Corporate Executive Board May 1999 - December 1999
Corporate Executive Board January 1999 - May 1999
Skills
Marketing Strategy, Channel Management, Category Management, Market Planning, Product Development, Marketing Management, Product Marketing, Marketing Communications, Advertising, Account Management, Retail, Market Research, Management, Brand Management, Marketing, Strategy, Channel Partners, Competitive Analysis
Education
Southern Methodist University - Cox School of Business 2002 — 2004
MBA
The University of Texas at Austin 1992 — 1996
BA
St. Stephen’s Episcopal School 1989 — 1992
High School
Frontier Communications November 2005 - Present
Next Gen Communications January 2005 - November 2005
Wins Communications December 2001 - December 2004
AirTouch April 1995 - December 2001
PacTel Corporation May 1992 - April 1995
Bell Communications Research March 1986 - May 1992
Skills
Telecommunications, IP, LTE, Wireless, Product Development, Network Design, Networking, SIP, Project Planning, Enterprise Software, Unified Communications, Vendor Management, Cross-functional Team..., VoIP, Ethernet
Education
Stanford University 1999 — 2000
Management, Corporate Management
Fortune 500 Companies February 2009 - Present
Mindspark Interactive Network, Inc. 2013 - 2013
Mindspark Interactive Network, Inc. 2013 - 2013
PepsiCo November 2011 - September 2012
GE - Global Business Services February 2010 - October 2011
JetBlue Airways March 2009 - September 2009
GE Asset Management April 2007 - November 2008
Frontier Communications January 2003 - March 2007
MOTT'S of North America August 2002 - December 2002
IBM January 2001 - July 2002
Skills
Financial Analysis, Sarbanes-Oxley Act, Accounting, Analysis, Forecasting, Strategic Financial..., Finance, Budgets, Variance Analysis, Financial Reporting, Managerial Finance, Financial Modeling, Management, Strategic Planning, Risk Management, Income Statement, Access, Strategy, Account Reconciliation, Corporate Finance, Competitive Analysis, Leadership, Cash Flow, P&L, Financial Statements, Financial Forecasting, Acquisition Integration, Essbase, Portfolio Management, Cash Flow Forecasting, Hyperion Enterprise, Process Improvement, Six Sigma, Tax, GAAP, Fixed Assets, Business Process...
Education
University of New Haven 1997 — 1999
MBA, Finance
Southern Connecticut State University 1992 — 1995
BSc, Accounting
New York Institute of Finance, NY 2009 — 2009
Certificate, Risk Management for the Debt & Equity Markets
Paychex August 2009 - Present
One Communications July 2006 - June 2009
Choice One Communications March 2001 - July 2006
Global Crossing February 2000 - March 2001
Frontier Communications April 1998 - February 2000
Citizens Telecom 1996 - 1998
Skills
Telecommunications, Sales, Forecasting, Network Design, Networking, Pricing, Process Improvement, VoIP
Education
State University of New York College at Fredonia 1991 — 1995
BS, Accounting
Tata Consultancy Services July 2014 - Present
Frontier Communications April 2014 - July 2014
The Advanced Technology Group 2005 - July 2014
U.S. Cellular January 2013 - April 2014
AT&T 2007 - 2007
T-Mobile 2005 - 2006
Sprint 2004 - 2005
Amdocs 2001 - 2005
CenturyTel 2001 - 2004
Skills
User Acceptance Testing, SDLC, Software Project..., Billing Systems, Requirements Analysis, Integration, Unix, Telecommunications, Telecommunications..., Business Analysis, Agile Methodologies, SQL, Business Intelligence, Software Development, Vendor Management, Oracle, Wireless, Requirements Gathering, Systems Analysis, Quality Center, PL/SQL, BSS
Education
Southern Illinois University, Edwardsville 1997 — 2000
BS, Management Information Systems, General
Frontier Communications September 2015 - Present
Southwest Airlines September 2014 - December 2014
Energy Future Holdings September 2013 - August 2014
PepsiCo October 2012 - September 2013
Vertex Business Services August 2011 - July 2012
Sunrai Consulting Group January 2005 - August 2011
STARPOWER Management January 2005 - July 2011
Southern Dallas Task Force 2009 - 2009
Mbala & Williams, PLLC January 2003 - December 2005
Law Offices of Raymond Mbala November 1999 - December 2002
Skills
Contract Negotiation, Contract Management, Intellectual Property, Software Licensing, Technology Contracts, Contract Disputes, Services Agreements, Sales Contracts, Compliance Matters, Legal Management, Commercial Contracting, Commercial Matters, Buy-sell Agreements, Distribution Agreements, Content Licensing, Consulting Agreements, Marketing, Licensing, Compliance, Outsourcing, Service Level Agreements, Distribution Strategies, Commercial Litigation, Dispute Resolution, Leadership, Management, Strategic Planning, New Business Development, Executive Management, Corporate Law, Consulting, Analysis, Management Consulting, Negotiation, Due Diligence, Proposal Writing, Business Development, Budgets, Recruiting, Finance, Procurement, Mergers & Acquisitions, Strategy, Legal Writing, Risk Management, Cross-functional Team..., Talent Management, SaaS, SAP, Government
Education
Southern Methodist University 1996 — 1998
Juris Doctor, Law
Southern Methodist University Dedman School of Law 1996 — 1998
Doctor of Law (J.D.), Intellectual Property Law
Texas Southern University—Thurgood Marshall School of Law 1995 — 1996
University of North Texas 1992 — 1995
BA, Psychology
Xavier University of Louisiana 1990 — 1992
Biology/Psychology
Skyline Career Development Center
Frontier Communications November 2014 - Present
Comcast August 2010 - October 2014
Charter Communications June 2007 - August 2010
Mobius Management System 2000 - 2007
Mobius 2000 - 2007
Skills
Telecommunications, Salesforce.com, B2B, Direct Sales, Account Management, Solution Selling, Leadership, Team Leadership, Sales Operations, Customer Retention, Business Networking, Selling, Sales, SaaS, Cold Calling, Lead Generation, CRM, Managed Services, Call Centers, Customer Satisfaction, Cloud Computing
Education
State University of New York at Delhi 1992 — 1994
Associates, Business Administrations
Frontier Communications NOC Manager
Skills
VoIP, Telecommunications, Ethernet, Wireless, DSL, IP, T1, Network Design, Telephony, Broadband
Education
State University of New York - System 1994 — 1998
Xerox August 2010 - Present
Solu Technology Partners August 2009 - July 2014
Frontier Communications September 2009 - July 2010
CURRENT Group, LLC June 2008 - September 2009
Current Communications February 2007 - May 2008
Current Communications June 2006 - February 2007
Current Communications January 2005 - June 2006
ChoiceOne Communications February 2004 - January 2005
Choice One Communications September 2003 - February 2004
Choice One Communications June 2001 - September 2003
Skills
Telecommunications, Management, Troubleshooting, Integration, Networking, Cisco Technologies, IP, Testing, Project Management, ITIL v3 Foundations..., Security Management
Education
St. John Fisher College 1995 — 1999
Fibertech Networks March 2013 - Present
Frontier Communications April 2008 - March 2013
Frontier Communications August 2001 - April 2008
Sutherland Group February 1998 - August 2001
Skills
Switches, Computer Network..., T1, DSL, Cisco Technologies, Routers, Ethernet, LAN-WAN, WAN, Frame Relay, IP, Adtran, Juniper, Technical Support, Computer Hardware, Routing, Networking, Wireless Networking, DS3, DWDM, Optical Fiber, Routing Protocols, DNS, Troubleshooting, TCP/IP, Cisco IOS, Metro Ethernet, Wireless, VPN, ATM networks, Data Center, Telecommunications, Broadband, Servers, Telephony, Network Administration, Operating Systems, Windows 7, BGP, Linux, OSPF, Cisco Routers, Fiber Optics, VLAN, IPv6, OC3, Catalyst Switches, JUNOS, ADSL, DSLAM
Education
St. John Fisher College 1991 — 1995
Sabbatical January 2013 - Present
Jones Day 1996 - December 2012
Frontier Communications 1984 - 1996
Skills
Management, ITIL, Continuous Improvement, Networking, Analysis, Information Technology, Vendor Management, Troubleshooting, Process Improvement, Project Management, Change Management, Leadership, IT Management, Business Process..., System Administration, Team Leadership, IT Strategy, Data Center
Education
St. John Fisher College
FairPoint Communications January 2009 - Present
Verizon Agent February 1999 - January 2009
Frontier Communications May 1990 - January 1999
New York Telephone February 1988 - May 1990
Education
Southern New Hampshire University
MBA, Marketing
Saint John's University 1982 — 1986
Bachelor of Science, Communications
AT&T Product ManagerGlobal Crossing1999 - 2001
Frontier Communications 1988 - 1999
Education
St. John Fisher College
Valve corporation 2012 - Present
Frontier Communications 2012 - 2012
Frontier Communications 2010 - 2012
Verizon 2007 - 2010
Verizon 2007 - 2007
Verizon 2005 - 2007
Rufus Cubed Productions 1997 - 2006
Atari 2001 - 2005
Boeing 2000 - 2001
Microsoft 1999 - 2000
Skills
Digital Media, Video Production, Video, Microsoft Excel, MS Excel Pivot Tables, Operations Management, Project Management, Supervising, Voice Acting, Singing, Machinima, Data Analysis, Operating Budgets, Computer Hardware, Projection Modeling, Business Process..., Performance Metrics, Union Labor, Vendor Relationships, Troubleshooting, Creative Writing, Online Gaming, Football, Team Leadership, Sound Design, Composition, Theatre, Acting, HTML, Board Games
Education
Spokane Falls Community College 1997 — 1999
ADP February 2011 - Present
ADP November 2005 - February 2011
Frontier Communications 2005 - 2006
ADP National Account Services 2001 - 2004
e-media 2001 - 2002
ITDS November 1993 - May 2000
Greenwich Associates 1982 - 1989
Skills
Process Improvement, Business Analysis, Integration, SDLC, Software Documentation, Testing, ADP Payroll, Quality Assurance, Software Project..., Vendor Management, Business Process..., Project Management, Requirements Analysis, Benefits Administration
Education
University of Bridgeport 1999 — 2001
MS, Counseling/Human Resources Development
Southern Connecticut State University 1976 — 1980
Bachelor of Science (BS), Education
Advocare October 2014 - Present
Terremark March 2013 - October 2014
Frontier Communications August 2010 - January 2013
Central Bakery Equipment Sales April 2009 - December 2010
IBM September 2009 - April 2010
Key Bank May 2007 - December 2008
Tek-Tools, Inc. June 2006 - May 2007
CIBER, Inc. May 2004 - June 2006
Norpac Foods April 2001 - December 2003
PNWTG March 1998 - April 2001
Skills
Operating Systems, Servers, Windows Server 2003, XP, Hardware, Troubleshooting, DNS, Windows, Active Directory, System Administration, VMware, Windows Server, SharePoint, Disaster Recovery, VMware ESX, Software Documentation, TCP/IP, Windows XP, Microsoft Exchange, VPN, Network Administration
Education
St. Petersburg College 1991 — 1994
Associate's degree
Clearwater Central Catholic 1987 — 1991
HS Diploma, General Education
Frontier Communications May 2014 - Present
EffectiveUI August 2013 - May 2014
Innovative Solutions December 2011 - June 2013
Level 3 Communications February 2000 - December 2011
Global Crossing October 2004 - July 2006
Global Crossing January 2002 - October 2004
Global Crossing February 2000 - January 2002
NetAccess May 1997 - February 2000
NetAccess December 1996 - May 1997
Frontier Communications May 1996 - December 1996
Skills
Vendor Management, Cloud Computing, Managed Services, Product Development, Product Management, Enterprise Software, Cross-functional Team..., CRM, Management, Risk Management, Telecommunications, Software Documentation
Education
SUNY Fredonia 1989 — 1991
Bachelor of Science - Business Administration / Marketing, Business / Marketing
Fibertech Networks June 2013 - Present
Fibertech Networks May 2008 - Present
Choice One Communications 1999 - 2006
Choice One Communications 1999 - 2006
citizens Communications LD 1996 - 1999
Citizens Communications 1996 - 1999
RCI 1985 - 1996
Frontier Communications LD 1985 - 1996
Frontier Communications 1985 - 1996
Skills
Telecommunications, MPLS, TDM, Network Optimization, VoIP, Ethernet, Managed Services, NOC, Network Design, Networking, IP, Optical Fiber, T1, Vendor Management, Wireless
Education
Saint John Fisher College 2005 — 2007
corporate finance /economics
Consultant 2011 - 2013
Ronald McDonald House Charities of Rochester, NY 2008 - 2011
Visiting Nurse Service 2007 - 2008
Frontier Communications 2006 - 2007
Threshold Center For Youth 2003 - 2006
Anthony J. Costello & Son Development / USAirports 2002 - 2003
Wilson Commencement Park 2001 - 2002
Arc of Monroe County 1998 - 2000
Lewis Tree Service 1995 - 1996
Nortel Networks 1986 - 1993
Skills
Financial Reporting, Payroll, Accounts Receivable, Budgets, Accounts Payable, Process Improvement, Employee Benefits, General Ledger, Financial Analysis, Variance Analysis, Internal Controls, QuickBooks, Microsoft Excel, FRx, Financial Statements, Revenue Recognition, Cash Management, Non-profits, Accounting System, Grant Coordination, Grant Administration, Cross-functional...
Education
State University of New York at Buffalo - School of Management
BS, Accounting
EarthLink December 2008 - Present
Frontier Communications August 1997 - October 2008
Education
St. John Fisher College
Bachelors, Business Management
CenturyLink Business August 2014 - Present
tw telecom November 2013 - August 2014
Charter Communications September 2013 - November 2013
Frontier Communications April 2011 - August 2013
Verizon March 2004 - January 2011
MCI Corporation August 1997 - March 2004
Consolidated Communications 1990 - 1997
Skills
Telecommunications, Solution Selling, Unified Communications, MPLS, Telephony, Program Management, Project Management, Sales Operations, Provisioning, Process Improvement, Product Development, Telecommunications..., Issue Resolution, Federal Procurement, Federal Proposals, State & Local..., RFI, RFQ Development, RFP Generation, Contract Management, Contract Negotiation, Government Contracting, Wireless, Proposal Writing, Enterprise Software, Customer Retention, Co-location
Education
St. Louis Community College 2013 — 2013
2013 Focuspath Professional Project Management & PMP Course, 40 Hours, PMP Training Certificate, Project Management
University of Iowa 1982 — 1986
Bachelor of Business Administration, Marketing
St. Louis Community College
Frontier Communications March 2015 - Present
EarthLink Business May 2012 - February 2015
Symon Communications, Inc. 2006 - 2008
Global Crossing 1997 - 2005
Skills
Customer Service, Ethernet, Call Centers, Account Management, Customer Satisfaction, Sales, Salesforce.com, Sales Process, Solution Selling, Virtualization, Wireless, Direct Sales
Education
Saint John Fisher College 1986 — 1991
Management, International Business
HCR Home Care November 2013 - Present
Time Warner Cable 2008 - November 2013
Time Warner Cable 2001 - 2008
The Sutherland Group 2001 - 2001
Mpower Communications 2000 - 2001
ACC Long Distance / ACC National Telecom 1997 - 2000
Frontier Communications/Rochester Tel 1989 - 1997
Frontier Communications 1989 - 1997
Frontier 1989 - 1994
Skills
Accounting, Budgeting, Financial Reporting, Process Improvement, SOX, Forecasting, Strategic Planning, Financial Analysis, Cash Flow, Excel, Compliance, Cross-functional Team..., Telecommunications, Word, Auditing, PowerPoint, Microsoft Office, PeopleSoft, P&L, P&L Management, Outlook, Income Statement, Budgets, Internal Controls, Vendor Management, Change Management, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Microsoft Excel, Management, Leadership, Finance, Strategy, Team Leadership, Analysis, Customer Service
Education
University of Rochester - Simon Business School 1990 — 1994
MBA, Finance & Marketing
State University of New York at Buffalo - School of Management 1980 — 1984
BS, Accounting
University at Buffalo 1980 — 1984
BS, Accounting
Frontier Communications September 2015 - Present
Blue Shield of California January 2015 - August 2015
Kaiser Permanente November 2013 - December 2014
JPMorgan Chase & Co. February 2012 - November 2013
IBM July 2009 - February 2012
IBM August 2004 - July 2008
Skills
QTP, Quality Center, ETL Testing, SQL, Testing, Informatica, Test Management, Quality Assurance, Manual Testing, Test Cases, Test Planning, SDLC, Requirements Analysis, User Acceptance Testing, Leadership, Analysis, Agile Methodologies, JIRA, Toad
Education
Sri Venkateswara University 1999 — 2002
Master of Computer Applications, Computer Science
Frontier Communications December 2009 - Present
Engineered Fluid Inc. 2006 - 2008
MagnaTek Motors 1997 - 1999
U.S. Electric Motors 1992 - 1995
Skills
Testing, Motors, Pumps, Electrical Design, Electrical Engineering, Engineering, AutoCAD, Project Engineering, CAD, Engineering Management, Electronics, Commissioning
Education
Southern Illinois University, Edwardsville 1987 — 1992
BS, Electrical Engineering
Frontier Communications May 2011 - Present
EDS, an HP company October 2008 - April 2011
HP Enterprise Services 2008 - 2010
Electronic Data Systems/Xerox, Corp 2006 - 2008
EDS, an HP Company November 1995 - 2006
Education
St. John Fisher College 1992 — 1994
Business Management
SUNY Canton 1981 — 1983
AAS, Business Management
Frontier Communications May 2010 - Present
AT&T June 2009 - May 2010
AT&T June 2009 - May 2010
Verizon May 2004 - November 2008
Innertech August 2002 - August 2003
Nascote Industries February 1988 - August 2002
Nascote January 1988 - January 2002
Nascote January 1988 - January 2002
PauLee's Bar & Grill August 1995 - January 2000
PauLee's Bar & Grill August 1995 - January 2000
Skills
Project Planning, Project Estimation, Statistics, Program Management, Leadership, Training, Team Building, Automotive, Strategic Planning, Troubleshooting, Telecommunications, Process Improvement, Coaching, Engineering, Manufacturing, Management, Customer Satisfaction, Vendor Management, Continuous Improvement, Project Management, Account Management, Customer Service, Cross-functional Team...
Education
Southern Illinois University, Carbondale 1999 — 2002
Bachelor, Engineering-Industrial Technology
Hickey Business College 1976 — 1977
Certificate, Accounting
SOUTHERN ILLINOIS UNIVERSITY
BS of Engineering, Industrial Technology
Dunbar Armored November 2012 - Present
Dunbar Armored November 2010 - December 2012
Thomas & Solomon LLP December 2009 - August 2010
St. John Fisher College September 2006 - May 2010
Frontier Communications July 2009 - August 2009
Excellus BCBS July 2009 - July 2009
Energy East June 2009 - June 2009
Best Buy August 2008 - May 2009
Skills
Customer Service, Microsoft Office, Troubleshooting
Education
St. John Fisher College 2006 — 2010
B.S., Computer Science, Minor in Information Technology
JCPenney March 2015 - Present
IBM February 2013 - March 2015
North Texas Tollway Authority May 2012 - January 2013
Frontier Communications June 2010 - December 2011
McAfee March 2009 - May 2010
Verizon May 2004 - November 2008
Skills
Telecommunications, SDLC, Visio, Business Requirements, Requirements Analysis, User Acceptance Testing, Troubleshooting, Testing, Windows Server, Operating Systems, Production Support, Waterfall, Requirements Gathering, BMC Remedy, Remedy, Security, Business Analysis, Project Management, Unix, Integration, IT Strategy, Enterprise Software, Vendor Management, Agile Methodologies, Business Process, Software Project...
Education
Southern Methodist University 2005 — 2010
Master of Science, Engineering Management & Information Systems
The University of Texas at Dallas 2000 — 2003
Bachelor of Science, Management Information Systems
Frontier Communications June 2010 - Present
Pfizer Pharmaceuticals, Inc. December 2001 - November 2010
Pfizer 2001 - 2008
Coca-Cola Enterprises June 1987 - September 2001
Skills
Selling, Leadership, Sales Effectiveness, Management, Product Launch, Sales, Marketing, Direct Sales, Cross-functional Team...
Education
Southern Illinois University, Carbondale 1980 — 1986
Bachelor's of Science, Finance and Economics
Indio Management April 2014 - Present
Sealy & Company February 2009 - April 2014
Sealy & Company January 2008 - March 2009
CB Richard Ellis April 2002 - January 2008
Frontier Communications 1997 - 2002
Skills
Acquisiton, Disposition, Financials, Property Management, Team Management, Budgets, Financial Reporting, Team Leadership, Underwriting, Financial Analysis, Investments, Real Estate Economics, Finance, Valuation, Management
Education
Southern Methodist University - Cox School of Business 2005 — 2007
MBA, Corporate Finance
University of Texas at Tyler 1995 — 1997
BBA, Accounting
Frontier Communications Director, AccountingFrontier Communications2001 - 2015
Frontier Communications 2001 - 2015
Skills
Sarbanes-Oxley Act, Forecasting, Microsoft Office, Auditing, Financial Reporting, Accounting, Mergers, Financial Analysis
Education
Southern Connecticut State University 1991 — 1995
BS, Accounting
The University of Connecticut School of Business
Master of Business Administration (MBA), Accounting and Finance
Frontier Communications June 2007 - May 2009
Education
St. John Fisher College 1992 — 1996
BS, Accounting
W.G.Shaheen & Associates DBA Whitney & Company 1993 - Present
Frontier Communications 1981 - 1992
Davie Kaplan, CPA, P.C. May 1976 - 1981
Skills
Financial Planning, Strategic Financial..., Investments, Estate Planning, Financial Analysis, Small Business, Accounting, Financial Reporting, Business Strategy, Business Planning, Wealth Management, Portfolio Management, Finance, Management, Budgets, Forecasting, Start-ups, Due Diligence, Entrepreneurship, Executive Management, Strategic Planning, New Business Development, Strategy
Education
St. John Fisher College 1972 — 1976
BS, Accounting
Aquinas Institute 1968 — 1972
Regents, General
Warner Music Group September 2011 - Present
NCMS 2012 - 2014
Misys September 2006 - September 2011
Infotonics Tehnology Center January 2003 - September 2006
Kodak August 1998 - September 2002
Finger Lakes Health 1994 - 1998
Frontier Communications 1986 - 1994
Skills
Employee Benefits, Deferred Compensation, HRIS, Talent Management, Succession Planning, Onboarding, Workforce Planning, Benefits Administration, Compensation & Benefit, Employee Engagement, Performance Management, HR Policies, Total Rewards, Executive Compensation, Global Compensation, Compensation, Equity Plans, Employee Relations, Compensation, Compensation & Benefits, Executive Pay
Education
Saint John Fisher College
BS, Management/Human Resources
Frontier Communications October 2014 - Present
Att October 2010 - Present
AT&T 1996 - Present
Perrier Group Polland Springs August 1994 - September 1996
Skills
Call Center, Switches, Vendor Management, Customer Service, Teamwork, Networking, Analysis, Software Installation, Process Improvement, Electronics, T1, Cabling, Wireless Networking, LAN-WAN, IP, Broadband, Ethernet, Telephony, TCP/IP, WAN, Call Centers, Marketing, Sales, Telecommunications, Account Management, Strategic Planning
Education
Southern NH University 1990 — 1994
Bachelor of Science (BS), Finance/Economics
Frontier Communications August 1997 - Present
Education
Southern Illinois University, Carbondale 1992 — 1996
Frontier Communications October 2014 - January 2015
AT&T June 2008 - October 2014
SBC August 2004 - May 2008
Skills
Strategic Sourcing, Vendor Management, Telecommunications, Wireless, Supply Management, Cross-functional Team..., Outsourcing, Project Management, Program Management, Management, Contract Negotiation, Process Improvement, Procurement, Team Leadership, Business Process..., Analysis, ERP, Forecasting, PMP, Product Management, SAP, Project Planning, Strategy, Six Sigma, Supply Chain, Supply Chain Management, Team Management, CRM, Contract Management, Integration, Business Process, Project Portfolio..., MS Project, Purchasing, Operations Management, Business Analysis
Education
Southern New Hampshire University 1980 — 1984
MIS
Guardian Life September 2013 - Present
The Guardian Life Insurance Company of America October 2012 - September 2013
Marlabs Inc July 2006 - September 2013
Agero (ATX group / CCAS) January 2011 - September 2012
Frontier Communications July 2010 - November 2010
Verizon Data Services January 2006 - June 2010
Skills
Oracle, Data Modeling, DB2, Data Warehousing, Databases, SQL, AIX, Database Administration, Disaster Recovery, Solaris, Linux, SQL Tuning, Servers, Performance Tuning, ETL, Unix, Data Migration, Unix Shell Scripting, PL/SQL, Informatica, Database Design, Microsoft SQL Server, Shell Scripting, Replication, SDLC, T-SQL, Siebel, High Availability, SQL Server Management..., Integration, Business Intelligence, RMAN, IBM AIX
Education
Temple University 2003 — 2004
masters, Engineering
Sri Venkateswara University 1998 — 2002
B.Tech, Mechanical Engineering
Frontier Communications November 2012 - Present
Britton Marketing & Design Group -- Northern Indiana LAKES Magazine August 2007 - June 2012
Pinpoint Publishing February 2004 - July 2007
Entertainment Publications 2000 - 2003
Skills
B2B, New Business Development, Advertising, Customer Relations, Strategic Planning, Customer Service, Salesforce.com, Marketing Communications, Direct Sales, Marketing
Education
St. Joseph's College (IN) 1993 — 1997
Bachelor of Science, Marketing
Northrop High School 1989 — 1993
Tax Technologies, Inc. 2014 - Present
Adecco Staffing, USA 2012 - 2014
Adecco Staffing, USA 2011 - 2012
Adecco Staffing, USA 2011 - 2011
Free Agent 2010 - 2011
Excellus BCBS 2008 - 2010
Excellus BCBS 2007 - 2008
Excellus BCBS 2002 - 2007
Excellus BCBS 2001 - 2002
Frontier Communications 1999 - 2001
Education
Saint John Fisher College
M.S., Human Resources Development, summa cum laude
State University of New York College at Brockport
B.S., Business Management
West Irondequoit High School
Alarm.com October 2014 - Present
Verizon Wireless September 2002 - October 2014
Frontier Communications September 2001 - August 2002
Skills
Call Centers, Technical Support, Telecommunications, Telephony, Cellular Communications, Customer Experience, Wireless, Wireless Networking, Customer Retention, Mobile Devices, Troubleshooting, A Certified, 4G, VoIP, Computer Network..., Mobile Communications
Education
St. Cloud State University 1995 — 2001
BS, History
MN State University- Akita, Japan 1997 — 1998
Frontier Communications Supervisor Fleet OperationsFrontier Communications2010 - 2014
Verizon 2003 - 2009
Skills
Telecommunications, Wireless, IP, Expense Management, VoIP, Fleet Management, Telephony, Customer Service, Call Centers, DSL, Vendor Management, Customer Retention, Customer Satisfaction, Direct Sales, Networking
Education
St. Petersburg College
EarthLink May 2008 - Present
Sutherland Global Services November 2006 - May 2008
Mpower Communications October 1999 - November 2006
Global Crossing May 1999 - October 1999
Frontier Communications October 1993 - May 1999
Skills
Cloud Computing, Managed Services, Data Center, Networking, CRM, Virtualization, IP, IT Service Management, Marketing, Co-location, Corporate Communications, Information Security, Marketing Strategy, Telecommunications, Customer Experience, Solution Selling, Vendor Management, Strategic Partnerships, Direct Sales, Marketing Management, Sales Operations, Selling, Management, VoIP, Sales Process, Channel, Demand Generation, Lead Generation, Business Development, B2B, Competitive Analysis, Leadership, Wireless, Salesforce.com, Call Centers, Product Marketing, Sales, Cross-functional Team..., Call Center, Account Management, Product Management, Sales Management, SaaS
Education
Syracuse University 1988 — 1989
Masters, Public Relations
SUNY Fredonia 1984 — 1988
Bachelor of Arts, English
Anthony L. Jordan Health Corporation September 2014 - Present
Frontier Communications July 2014 - September 2014
Brand Networks May 2012 - March 2014
CooperVision November 2011 - April 2012
Skills
Microsoft Excel, PowerPoint, Financial Reporting, Financial Analysis, Accounting, Microsoft SQL Server, Access, Microsoft Word, Clinical Data Management, Social Media Marketing, Data Analysis
Education
Saint John Fisher College 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Saint John Fisher College 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Cynthia K.Slack, DDS, PC February 2014 - September 2014
Genesee Community College August 2011 - May 2013
Unisys February 2008 - June 2010
Sutherland Global Services June 2007 - January 2008
Unisys June 2006 - September 2006
One Communications July 2005 - November 2005
Frontier Communications August 2001 - January 2004
Sutherland Global Services November 2000 - January 2001
Monroe County Office of Probation - Community Corrections October 1991 - November 2000
Skills
Microsoft Office, Medical Terminology, Outlook, Research, HIPAA, Medical Billing, Administrative..., Medical Records, Troubleshooting, Help Desk Support, Windows, Telephone Skills, Technical Support, Data Entry, Customer Service, Filing, Teamwork, Lotus Notes, Critical Thinking, Clerical Skills, Multi-line Phone, Medical Transcription, Medical Coding, Windows 7, Office 2010, Office Equipment, Cashiering, General Office Skills, Receptionist Duties, Clerical Work, Highly detail oriented, Confidentiality, Administrative...
Education
Genesee Community College 2011 — 2013
Associate of Applied Science (AAS), Medical Administrative Assistant, 3.73
Saint John Fisher College 1980 — 1984
Bachelor of Arts (B.A.), English Language and Literature, General, 3.08
Frontier Communications August 2000 - Present
Frontier Communications August 2000 - Present
Education
SUNY New Paltz 1992 — 1995
Bachelor of Arts (BA), Economics
Ulster County Community College 1988 — 1990
Associate of Arts (AA), Mathematics
Epping Meats & Marketplace 2009 - 2012
R.J. Pucci Provisions 2008 - 2009
Big Boy’s Bagels & Deli 1998 - 2008
Frontier Communications 1996 - 1998
H.I.R.E. Car Rental 1994 - 1996
Premier Car Rental 1991 - 1994
Skills
Microsoft Office (Word,...
Education
Southern New Hampshire University 1987 — 1991
Bachelor of Science Degree, Marketing
Frontier Communications June 2009 - Present
Verizon Enterprise Solutions September 2007 - June 2009
Verizon Enterprise Solutions March 2004 - September 2007
Verizon April 1999 - September 2005
Skills
Management, Call Centers, Leadership, Team Leadership, Process Improvement, Customer Satisfaction, Customer Service, Direct Sales, IP, Team Building, Telecommunications, Telephony, Troubleshooting, VoIP, Wireless
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Business Administration (BBA), Business/Human Resources
Frontier Communications December 2006 - Present
Skills
Telecommunications
Education
Southern Oregon University 1988 — 1991
Psychology, Social Sciences
CVS Caremark Corporation April 2012 - Present
Frontier Communications April 2011 - March 2012
Trident April 1993 - March 2011
Skills
Research, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java
Education
Southern Methodist University 1981 — 1982
University of Kerala 1968 — 1975
Master's degree, Mathematics, A
Frontier Communications September 2014 - Present
Hospital of St. Raphael 2007 - 2012
Amistad Academy September 2007 - November 2008
Education
Southern Connecticut State University 1999 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Frontier Communications August 2014 - Present
The Church of Jesus Christ of Latter Day Saints April 2014 - June 2014
Trend Micro June 2013 - August 2013
One on One Marketing September 2010 - January 2011
Skills
Data Analysis, Competitive Analysis, Marketing, Program Management, Public Speaking, Leadership, Customer Service, Training, Strategic Planning, Sales
Education
University of Utah 2014 — 2017
Communications and Entrepreneurship
Southern Utah University 2013 — 2016
Business Management, Entrepreneurship/Entrepreneurial Studies
The Beaver Excavating Co. May 2013 - Present
Trademark Global, Inc. February 2013 - March 2013
Mad River Harley-Davidson January 2013 - March 2013
Frontier Communications October 2012 - December 2012
Cedar Point March 2012 - September 2012
Safety Resources Company of Ohio July 2007 - March 2012
MedReview December 2006 - May 2007
Builders Exchange of East Central Ohio September 2004 - December 2006
Skills
OSHA 30-Hour, Construction Safety, Safety Training, Confined Space, Air Monitoring, Fire Safety, Drug Testing, First Aid, Adult CPR, Respirator Fit Testing, Incident Investigation, Hazard Recognition, Transportation Worker..., Schedule Control, Heavy Equipment, Safety Programs, Schedules, Industrial Safety, Requisitions, Process Scheduler, RFI
Education
Stark State College of Technology
Associate's degree, Mechanical Engineering
Frontier Communications June 1999 - Present
Skills
Telecommunications, VoIP, Wireless, Troubleshooting, IP, Customer Service, Networking, Team Leadership, Management, Call Centers
Education
Southern New Hampshire University 2014 — 2020
Bachelor of Science (BS), Computer Systems Networking and Telecommunications, 4.0 - So Far.....
Frontier Communications January 2010 - Present
AT&T May 1998 - July 2009
DICKEY-john June 1996 - May 1998
Education
Southern Illinois University, Carbondale 1994 — 1996
Associate of Science (A.S.), Electronics Technology
Frontier Communications February 2001 - Present
Skills
Project Management, Management, Team Leadership, Process Improvement, Program Management, Team Building, Vendor Management, Business Analysis
Education
Southern Illinois University, Edwardsville
Allegiance Health November 1993 - Present
Allegiance Health 1993 - Present
Frontier Communications 1985 - 1993
Skills
Workflow, SQL, IBM AS/400, Document Imaging, Kofax, Ascent Capture, Project Management, Microsoft Office, Java, Business Analysis, Software Documentation, SharePoint, Access, Healthcare Information..., Process Improvement, Healthcare Management, Hardware, HL7, HIPAA, Healthcare
Education
Spring Arbor University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Frontier Communications 2014 - Present
Syracuse Stage August 2013 - April 2014
Chautauqua Theater Company June 2012 - August 2013
Skills
Microsoft Office, Working With Children, Working with actors, Sewing, Industrial Sewing, stitching, Supervisory Skills
Education
State University of New York College at Fredonia 2007 — 2012
Bachelor of Fine Arts (B.F.A.), Costume Design
Madison Central School 1995 — 2007
High School Diploma
Frontier Communications March 2011 - Present
Verizon January 2010 - March 2011
AT & T January 2007 - October 2009
Progressive Communication Services, Inc. October 2006 - January 2007
AT & T May 1998 - July 2006
Illinois Department of Central Management Services September 1997 - May 1998
DICKEY-john May 1997 - September 1997
DICKEY-john June 1996 - May 1997
Skills
Telecommunications, Troubleshooting, Networking, Switches, Network Design, Ethernet, Telephony, IP, VoIP, Wireless
Education
Southern Illinois University, Carbondale 1994 — 1996
Associate in Applied Science, Electronics Technology