Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Century 21 Judge Fite Company May 2014 - Present
Frontier Communications August 2012 - October 2014
Frontier Communications August 2011 - August 2012
Coldwell Banker October 2009 - March 2012
Frontier Communications June 2010 - August 2011
Verizon October 2006 - October 2008
Verizon February 2004 - October 2006
Verizon January 1997 - February 2004
Skills
Billing, Telecommunications, Customer Service, Quality Assurance, Supervisory Skills, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Real Estate, Leadership, Lotus Notes, Problem Solving, Workforce Management, Invoicing, Account Management, Analysis, Budgets, Business Analysis, CRM, Call Centers, Cross-functional Team..., Customer Retention, Customer Satisfaction, Human Resources, Management, Performance Management, Product Management, Program Management, Project Management, Sales Management, Salesforce.com, Software Documentation, Team Leadership, Team Management, Training
Education
Mount Vernon Nazarene University 2008 — 2010
MBA, Business Administration
Franklin University 1999 — 2003
Bachelors, Business Administration
Marion Technical College 1994 — 1998
Associates, Accounting
Frontier Communications April 2014 - Present
Alcatel-Lucent December 2011 - April 2014
Microsoft June 2007 - November 2011
Capital One Auto Finance June 2006 - March 2007
MedNetwoRx (formerly Medinetwork) June 2001 - February 2006
Applied Technical Solutions (no longer in business) August 2000 - June 2001
Intelinet Systems January 1999 - August 2000
GTS Services Corporation (no longer in business) February 1998 - December 1998
Preferred Technology Solutions March 1997 - February 1998
AziLAN Solutions/LearningPath International, Inc (no longer in business) November 1996 - March 1997
Skills
MSFT Mediaroom, Windows Network..., Data Center, U-verse, SCCM, SCVMM, Mediaroom Deployment..., Hyper-V, ClearQuest, SQL Server, Cisco Technologies, Citrix, Cloud Computing, Microsoft Technologies, IIS, Microsoft SQL Server, TCP/IP, Software Development, Servers, System Deployment, Network Administration, Unix, Troubleshooting, Microsoft Exchange, Security, Operating Systems, Networking, VPN, Technical Support, Solaris, Windows Server, WAN, IT Operations, Hardware, Databases, Software Documentation, HP, SQL, Windows, Testing, Microsoft Certified..., Integration, DNS, Active Directory, Virtualization, VMware, Pre-sales, SharePoint, VoIP, Disaster Recovery
Education
Harding University 1977 — 1981
BBA, Business Systems Analysis
Dallas Christian High School 1971 — 1977
High School
NERIC June 2014 - Present
Walmart January 2012 - August 2014
Frontier Communications June 2011 - December 2011
Stewarts Shops, Inc. June 2009 - September 2011
Quad/Graphics June 2008 - June 2009
Price Chopper Supermarkets June 2005 - June 2008
Skills
Computer Hardware, Computer Software, Micro Management, Computer Network..., Logistics, Customer Service, Troubleshooting, Inventory Control, Networking, Hardware, Technical Support, Network Administration, Windows 7, Help Desk Support, Microsoft Word, Microsoft Excel, Microsoft Office, Management
Education
Fulton-Montgomery Community College 2012 — 2014
Associate's Degree, Computer Networking, 3.95
Broadalbin-Perth CSD 1997 — 2008
McMillian & Associates, Inc. February 2014 - Present
Frontier Communications April 2012 - January 2014
Ecolink July 2011 - March 2012
GiANT Impact November 2010 - November 2011
D.R. Horton May 2005 - December 2008
AirShares Elite April 2003 - March 2005
Deltacom March 1999 - April 2003
Skills
Customer Service, Real Estate, Leadership, Telecommunications, Account Management, Team Building, Sales, Marketing, New Business Development
Education
Georgia Southern University 1992 — 1998
Bachelor of Science, Sociology
Frontier Communications June 2010 - Present
ATCO Communication Services 2006 - 2007
Verizon Northwest July 2004 - February 2005
Skills
Telecommunications, VoIP, Telephony, T1, Call Center, Ethernet, Managed Services, Vendor Management, Troubleshooting, Fiber Optics, Optical Fiber, Networking, Network Design, Call Centers, LAN-WAN, DWDM
Education
Green River Community College 1967 — 1968
stanwood high school 1965 — 1967
Frontier Communications October 2015 - Present
Frontier Communications April 2013 - October 2015
Frontier Communications February 2012 - April 2013
Frontier Communications February 2003 - February 2012
Verizon September 1999 - June 2010
Skills
Leadership, Strategic Planning, Change Management, Coaching, Operations Management, Management, Project Management, Sales Compensation, Sales Compensation Plans, Exceed Sales Goals, Analytics, Executive Reporting, Data, Call Centers, Product Management, Telecommunications, Customer Retention, Contract Negotiation, Customer Experience, Mergers & Acquisitions, Budgets, Sales Management, Vendor Management, Cross-functional Team..., Customer Satisfaction, CRM, Process Improvement, Leadership..., Culture Change, Sales Operations, Performance Management
Education
The University of Charleston 2010 — 2011
MBA, Executive Master of Business Administration
University of Charleston 2010 — 2011
Master of Business Administration (M.B.A.), Executive MBA, Finance, Statistics, Operations Management, Strategy and Organizational Behavior, 3.5
Glenville State College 1985 — 1988
Business Management
Herbert Hoover
High School Diploma, High School Graduation Certificate
Cassara Management Group, Inc. April 2001 - Present
Frontier Communications 2014 - 2014
XOOM Energy May 2011 - April 2012
WorldGate 2009 - 2011
ACN 2008 - 2009
Global Crossing/Frontier Communications October 1983 - October 2000
Skills
Telecommunications, Vendor Management, Process Improvement, Call Center, Operations Management, VoIP, Project Management, Leadership, Customer Satisfaction, Wireless, Solution Selling, Salesforce.com, Management, Sales Management, Customer Experience, Team Leadership, Quality Assurance, Coaching, Team Building, Training, Account Management, Data Center, Leadership Development, Call Centers, Start-ups, Managed Services, Business Process..., Product Management, Project Planning, Sales Operations, Contract Negotiation, Cross-functional Team..., Business Development, Outsourcing, Strategic Partnerships, Strategy
Education
Hartwick College 1976 — 1980
BA, Psychology
Hertz Equipment Rental February 2014 - Present
Sears Home Improvement Products March 2013 - September 2013
Army National Guard July 2008 - October 2009
US Army May 2004 - August 2006
US Army February 2001 - March 2004
US Army February 2000 - February 2001
US Army December 1998 - April 1999
Frontier Communications April 1997 - August 1998
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Word, PowerPoint, Microsoft Excel, Management, Leadership, Social Media, Conflict Resolution, Event Planning, Training, Leadership Development, Research, Team Building
Education
University of Central Florida 2013 — 2013
Customer Service and Sales Certificate
Full Sail University 2011 — 2012
Bachelor's degree, Entertainment Business, 3.37
US Army Adjutant General Course 1998 — 1998
Personnel Administration Course
Frontier Communications January 2014 - Present
Honda of America Mfg., Inc. September 2012 - January 2014
Trelleborg May 2011 - September 2012
Raytheon Network Centric Systems 2005 - 2010
Cooper Tire & Rubber Company 1994 - 2004
Skills
Troubleshooting, Active Directory, XP, Technical Support, System Administration, Windows 7, Project Management, Computer Hardware, Windows Server, Microsoft Office, Windows, Information Technology, Network Administration, Team Leadership, VMware, Integration, Lotus Domino, LotusScript, Lotus Traveler, Lotus Notes, Lotus Domino..., Software Documentation, Data Center, Software Installation, IIS, Cisco Technologies, Virtualization, DHCP, Windows XP, Six Sigma, Servers, Operating Systems
Education
Full Sail University 2009 — 2010
Marketing, SEO
Indiana Wesleyan University 2005 — 2009
Bachelors of Administration, Accounting
Cowden Research Services February 2005 - Present
University of Rochester William E. Simon Graduate School of Business 2005 - Present
GfK Healthcare (formerly Strategic Marketing and NOP) 2001 - 2005
Harris Interactive 1996 - 2001
Frontier Communications 1979 - 1995
Skills
Qualitative Research, Focus Groups, Marketing Research, Market Research, Ethnography, Advertising Research, Consumer Behaviour, Data Analysis, Segmentation, Customer Insight, Online Research, Survey Research, Research
Education
University of Rochester - William E. Simon Graduate School of Business Administration (CH) 1976 — 1979
MBA, Finance
Gettysburg College 1967 — 1971
BA, Music
Frontier Communications October 2014 - February 2015
U.S. Department of Veterans Affairs August 2013 - December 2013
AT&T January 2012 - January 2013
US Army February 2008 - November 2011
Skills
Information Technology, Computer Science, Team Leadership, Telecommunications, Technical Support, Customer Service, Active DoD Secret...
Education
Valencia College 2014 — 2015
Associate's Degree, Computer Systems Analysis
Gulf Coast State College 2012 — 2014
Associate's Degree, General Studies
University of Minnesota August 2014 - Present
Dorsey Levens Foundation January 2009 - Present
UC Davis January 2013 - August 2014
Frontier Communications January 2009 - January 2013
Maddbacker Foundation January 2004 - January 2012
Grey San Francisco June 2006 - December 2006
Gunderson Dettmer January 2004 - January 2006
Amerisearch January 2002 - January 2004
TAD Telecom January 1999 - January 2002
Jack Nadel Inc January 1998 - January 1999
Skills
Fundraising, Non-profits, Strategic Communications, Strategic Public..., Nonprofits, Event Management, Training, Program Management, Leadership, Press Releases, Customer Service, Management, Public Relations, Editing, Recruiting, Project Management, Advertising, Budgets, Proposal Writing, Government
Education
Grand Canyon University 2009 — 2015
Bachelor of Science, Criminal Justice/Law Enforcement Administration
El Dorado High School 1991 — 1994
High School
BAS Solutions Inc. October 2007 - Present
Cigna June 2014 - Present
Ruff Start Rescue 2013 - Present
Castle Rock Township December 2009 - Present
Green Tree Servicing LLC January 2013 - March 2014
Garnerin Group, Inc. 2014 - 2014
BAS Solutions, Inc. October 2013 - December 2013
PM Technologies / Cigna January 2012 - March 2013
Frontier Communications August 2010 - December 2011
Hubbs Center for Lifelong Learning October 2010 - June 2011
Skills
Outsourcing, Separation, Business Relationship..., Management, Data Center, Vendor Management, Cross-functional Team..., MS Project, PMP, Managed Services, Team Leadership, Project Portfolio..., Program Management, Change Management, Telecommunications, Project Management, Integration, IT Strategy, Business Process..., Team Management, Consulting, Networking, Testing, Quality Assurance
Education
Hamline University 2010 — 2010
Certificate
University of Minnesota-Twin Cities 1982 — 1987
B.S.
Fulton County Government April 2010 - March 2011
Alpin Haus March 2002 - October 2009
Expanets March 2001 - November 2001
Frontier Communications June 1998 - April 2000
Frontier Communications November 1983 - May 1998
Skills
Administrative..., Government
Education
Fulton-Montgomery Community College
Computer Courses
Mayfield Central School
Frontier Communications August 2013 - Present
Frontier Communications January 2008 - August 2013
Frontier Communications November 2006 - January 2008
Sutherland Global Services December 2004 - November 2006
Skills
Active Directory, VPN, Technical Support, Windows 7, Troubleshooting, Computer Hardware, Help Desk Support, Cisco Technologies, Blackberry Enterprise..., Windows XP, VMware, LAN-WAN, Servers, BMC Remedy, XP, VoIP, Team Leadership, Disaster Recovery, Call Centers, Windows Server, Security, Software Installation, Microsoft Exchange, Hardware, Switches, Operating Systems, Windows, ITIL v3 Foundations..., Management, Knowledge Management, Reporting & Analysis, Incident Management, Incident Reporting
Education
Genesee Community College 1999 — 2002
Associate of Science (AS), Computer and Information Sciences, General, 3.0
Wheel Chair Sports Federation January 2014 - Present
SCORE Association January 2014 - Present
United Way of Lancaster County Pa August 2013 - December 2013
Frontier Communications May 2011 - May 2013
D&E Communications January 2002 - February 2011
NextLink/XO Communications January 1997 - December 1999
Frontier Communications/Commonwealth/CTSI 1999 - 1999
Sprint Communication Systems May 1989 - September 1995
Hershey Entertainment & Resorts 1973 - 1979
Skills
Managed Services, VoIP, Solution Selling, MPLS, Wireless, Telephony, Telecommunications, WAN, Unified Communications, Cisco Technologies, IP, Cloud Computing, T1, Switches, Disaster Recovery, Sales Operations, Sales, Management, Networking, Direct Sales, Marketing, Data Center, E-commerce, Salesforce.com, Selling, SaaS, Professional Services, Sales Process, Account Management, Co-location, Call Centers
Education
Franklin & Marshall College 1968 — 1972
AB, Ecomonics
Rumson Fair Haven Regional High School 1964 — 1968
Globecomm Systems Inc. July 2014 - Present
ULTA Beauty February 2014 - June 2014
JCP August 2012 - September 2013
Frontier Communications March 2009 - May 2012
Crossroads Wireless March 2008 - March 2009
Dobson Communications Corp February 2006 - March 2008
Cingular Wireless 2002 - 2005
Verizon Wireless 2000 - 2001
Verizon Wireless formerly PrimeCo Personal Communications 1999 - 2001
PrimeCo Personal Communications May 1997 - June 1999
Skills
Project Management, Application Development, Leadership, Financial Analysis, Software Implementation, Operations Management, Cellular Communications, call center technology, Point of Sale Technology, Office 365 Migrations, Sharepoint Migrations, Release Management, Project Portfolio..., Project Delivery, Systems Integration, Engineer, Engineering, Process Improvement, PMO set-up, CA Clarity, Business Relationship..., Vendor Management, Program Management, Result Oriented, People-oriented, Cloud Solutions, VMware Infrastructure, Network Architecture, UAT coordination, Automated Software..., Telecommunications..., Wireless, Data Migration, Telecommunications, PMP, Call Center, Integration, POS, Technology, SharePoint, SDLC, Cloud Computing, VoIP, Call Centers, IT Management, Strategy, CRM, Outsourcing, Start-ups, Management
Education
University of California, Santa Barbara 1973 — 1977
Bachelor of Arts (B.A.)
Golden Gate University 1989 — 1991
Master Degree
Time Warner Cable June 2012 - Present
Time Warner Cable January 2008 - June 2012
Time Warner Cable February 2005 - January 2008
Frontier Communications March 2001 - February 2005
The Sutherland Group August 2000 - March 2001
Skills
Troubleshooting, Telecommunication..., Operating Systems, Software Installation, VoIP, Testing, Telecommunications, Technical Support, Networking, Routing, Security, Active Directory, Call Centers, Management, Customer Service, Leadership, Wireless, TCP/IP, Cisco Technologies, Training, IP, Broadband, Data Analysis, Customer Satisfaction, Process Improvement, Help Desk Support, Routers, Team Leadership, Vendor Management, Ethernet, Switches, Team Building, MPLS, Optical Fiber, Data Center, LAN-WAN, Account Management, Computer Hardware, Cross-functional Team..., DSL, Managed Services, Customer Retention, Telephony
Education
Roberts Wesleyan College 1991 — 1993
Bachelor of Arts, Religion & Philosophy
Genesee Community College 1988 — 1990
Associates, Communication and Media Arts
RingCentral October 2012 - Present
3-dB Networks November 2010 - May 2012
Legacy Communications August 2009 - October 2011
Frontier Communications August 2008 - August 2009
Motorola Solutions November 2006 - August 2008
Phoenix Coyotes June 2005 - July 2006
Skills
Salesforce.com, Account Management, Sales, B2B, New Business Development, Marketing, Wireless, Digital Marketing, Direct Sales, Customer Service, Microsoft Office, Team Leadership, Negotiation, Mobile Devices, Sales Management, Leadership, Sales Operations, Cloud Computing, Selling, Cold Calling, Solution Selling
Education
Grand Valley State University 2001 — 2005
B.S, Communications
Frontier Communications August 2014 - Present
United States Army Reserve January 2011 - Present
United States Army Reserve June 2013 - August 2014
United States Army Reserve March 2010 - June 2013
United States Army Reserve June 2008 - January 2011
US Army January 2001 - May 2008
K&K Insurance Group, Inc. 1998 - 2000
Skills
Military Experience, Army, Counterterrorism, Security Clearance, Intelligence Analysis, Military, DoD, Military Training, Military Operations, National Security, Force Protection, HUMINT, Operational Planning, Government, Command, Defense, Intelligence, Government Contracting, Leadership, Staff Supervision, International Relations, Counterinsurgency, Microsoft Office, Tactics, Counterintelligence, Weapons, Google Earth, Information Assurance, Physical Security, Database Management and..., Social Media and Open..., Training, Security, Top Secret, Program Management, Homeland Security, Budget Forecasts
Education
Franklin University 2006 — 2016
Bachelor’s Degree, Digital Communications - eMarketing
Indiana Institute of Technology 1994 — 1996
Associates, Management
South Side High School 1990 — 1994
Diploma
FedEx Ground September 2015 - Present
Frontier Communications July 2010 - May 2015
Kilpatrick Townsend & Stockton LLP April 2000 - July 2010
Smith Currie & Hancock March 1997 - April 2000
Skills
Corporate Law, Mediation, Commercial Litigation, Strategic Planning, Legal Writing, Litigation, Mergers & Acquisitions, Legal Research, Licensing, Joint Ventures, Management
Education
Georgetown University Law Center 1989 — 1992
Doctor of Law (JD)
Southern Methodist University 1985 — 1989
Bachelor of Science (BS), Economics
Frontier Communications June 2012 - Present
Skills
Solution Selling, Telecommunications, Managed Services, VoIP, Direct Sales, Co-location, Ethernet, MPLS, Salesforce.com, Telephony, Unified Communications, Wireless
Education
George Mason University
Computer Science
Washington Irving High School
Smart Start, Inc. 2013 - Present
Frontier Communications 2012 - 2013
QualOp Consulting 2009 - 2013
88 Pieces Publishing 2010 - 2012
Assa Abloy Hospitality 2008 - 2009
Monitronics International 2006 - 2008
QualOp Consulting 2004 - 2006
Bank of America 1997 - 2004
Sheraton, Radisson, Hilton. Harvey Hotels June 1988 - September 1997
Skills
Call Center, Quality Assurance, Six Sigma, Hospitality Management, Process Improvement, Customer Service, Customer Satisfaction, Executive Management, Operations Management, Coaching, Customer Relations, Strategic Planning, Team Building, Performance Management, Forecasting, Change Management, Problem Solving, Budgeting, Process Engineering, Employee Relations, Vendor Management, Negotiation, Team Leadership, Workforce Management, Leadership Development, Organizational..., Mentoring, Management Consulting, Planning, Account Management, Hiring, Microsoft Office, Cross-functional Team..., Word, Continuous Improvement, Sales Management, Excel, Policy, Team Management, Contract Negotiation, Analysis, Business Management, Management, Call Centers, Budgets, Recruiting, Microsoft Excel, Troubleshooting, Program Management, Project Management
Education
Gustavus Adolphus College 1975 — 1981
BA, Business and Economics
Gustavus Adolphus College
BA Economics & Business, Business, Management, Marketing, and Related Support Services
Microsoft January 2014 - Present
CGS Publishing Technologies July 2012 - December 2013
Rochester Software Associates, Inc. April 2007 - July 2012
BlueTie, Inc. January 2004 - April 2007
The Pet Pantry of Rochester 2003 - 2005
Frontier Communications 1994 - 2002
Lladro April 1989 - December 1993
Enesco January 1988 - April 1989
American Greetings Corporation June 1985 - December 1987
Skills
Direct Sales, B2B, Strategic Planning, Solution Selling, Sales Process, SaaS, Strategic Partnerships, Sales Management, Lead Generation, Product Marketing, New Business Development, Account Management, Marketing Strategy, Product Management, Competitive Analysis, Selling, Marketing Communications, Team Leadership, Cross-functional Team..., Business Development, Sales, Channel Sales, Enterprise Software, Digital Printing, Salesforce.com, Management, Marketing, Business Strategy, Color Management, Strategy, Product Development, Leadership, Channel Partners, Sales Operations, Managed Print Services, Telecommunications, Multi-channel Marketing, Go-to-market Strategy, Variable Data Printing, Direct Marketing, Key Account Management, Marketing Management, Professional Services, Cloud Computing, CRM
Education
State University of New York College at Geneseo 1981 — 1983
B.S., Management Sciences, Concentration in Marketing
Harvard Business School 1998 — 1998
Executive Education, Strategic Marketing Management
Economy Linen Hospital Services March 2013 - Present
Sunrise Foods Inc. July 2012 - December 2012
Frontier Communications May 2011 - July 2012
Sunrise Senior Living May 2010 - March 2011
Procter & Gamble July 2003 - May 2010
Adelphia Media Services September 1999 - July 2003
AmerisourceBergen March 1998 - June 1999
Veteran's Affairs Medical Center April 1994 - March 1998
Skills
Market Research, Marketing Strategy, Marketing Communications, Direct Marketing, Social Media Marketing, Market Analysis, Market Share Analysis, Brand Awareness, Company Branding, Public Relations, Communications Strategy, Product Marketing, Online Marketing, Digital Marketing, Women's Health, Healthcare Marketing, Advertising, Directory Server, External Relations, Customer Research, Customer Relations, Staff Training, Marketing, Account Management, New Business Development, Selling, Sales Management, Direct Sales, Salesforce.com, Customer Service, Customer Retention, Strategic Planning, Sales, Management, Leadership, Marketing Management, B2B, Competitive Analysis, Retail, Corporate Branding, International Relations, Marketing Research, Market Planning, Product Launch, Sales Operations, Sales Presentations, Strategic Communications, Strategy, Sales Process, Integrated Marketing
Education
Franklin University 2009 — 2010
Master's of Science, Marketing & Communication, 3.9
Ohio Christian University 2000 — 2002
Bachelor's, Business, 3.9
Frontier Communications May 1988 - Present
Frontier Communications May 1988 - Present
Skills
Database Admin, Access, Fiber Optics, Wireless, Disaster Recovery, IP, Telecommunications, Cabling, Visio, Network Administration, Technical Support, Software Documentation, System Administration, LAN-WAN, T1, SQL, IIS, Systems Analysis, VoIP
Education
Fulton-Montgomery Community College 1997 — 2002
Electonics
Wilbur H Lynch High School 1969 — 1972
College/University Preparatory and Advanced High School/Secondary Diploma Program, 12
Franciscan University of Steubenville January 2012 - July 2015
Albert F. Macre & Co. January 2015 - May 2015
Frontier Communications May 2014 - August 2014
Franciscan University of Steubenville August 2013 - May 2014
Franciscan University of Steubenville January 2013 - May 2014
Volunteer Income Tax Assistance Program January 2014 - April 2014
Franciscan University of Steubenville May 2013 - August 2013
Vodafone June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Jenzabar, Microsoft Office, QuickBooks, Salesforce.com, Visa IntelliLink, Auditing, Accounting, Budgets, Financial Statements, Fundraising, PowerPoint, Time Management, Leadership
Education
Franciscan University of Steubenville 2013 — 2015
Master of Business Administration (MBA)
Franciscan University of Steubenville 2010 — 2014
Bachelor of Science (BS), Accounting
Newtown High School 2006 — 2010
Organo Gold Sales AssociateNexRep, LLCApril 2012 - December 2013
Frontier Communications February 2011 - May 2012
Skills
Telemarketing, Data Entry, Cold Calling, Appointment Scheduling, Technical Support, Sales, Client Billing, Lead Generation, Customer Service, Retail, Virtual Assistance, Troubleshooting, Inbound Lead Generation, Entrepreneurship, Marketing, Internet, Home Based Business
Education
Grantham University 2012 — 2016
Bachelor of Science (BS), Health Systems Management
Crestwood High School 2007 — 2008
Honors High School Diploma, Advanced Placement Courses
Adirondack Council June 2015 - Present
Waterville Central Schools October 2014 - Present
TJ Maxx October 2014 - Present
Leaders for Life International January 2014 - March 2015
Leaders for Life International July 2014 - August 2014
Hamilton College Writing Center August 2012 - May 2014
Hamilton College Burke Library May 2012 - May 2014
Frontier Communications June 2011 - August 2011
Skills
Teaching, Tutoring, Higher Education, Editing, Research, Creative Writing, Proofreading, Literature, Books, Writing, Academic Writing, Microsoft Office, PowerPoint, Teaching English as a..., Public Speaking
Education
Hamilton College 2012 — 2014
Bachelor's degree, Creative Writing
University of Otago 2013 — 2013
University of Rochester 2010 — 2011
Ernst & Young August 2012 - Present
Capgemini January 2008 - August 2012
Comcast March 2012 - July 2012
Cox Communications April 2011 - March 2012
Cox Communications January 2011 - April 2011
Cox Communications August 2010 - December 2010
Frontier Communications January 2010 - August 2010
Coca-Cola Enterprises June 2009 - August 2009
FairPoint Communications January 2008 - December 2008
North American Medical Corporation May 2006 - September 2007
Skills
Requirements Gathering, Project Management, Process Improvement, SDLC, Telecommunications, Data Migration, Business Analysis, Oracle SQL, Six Sigma, Offshore Management, Business Intelligence, Oracle E-Business Suite, Enterprise IT Strategy, Telecom BSS, User Interface Design, User Acceptance Testing, Customer Experience..., SQL, Visio, Oracle, Governance, Program Management, CRM, Databases, Enterprise Architecture
Education
Georgia Institute of Technology 2009 — 2011
Masters of Science in Human Computer Interaction, Human Computer Interaction; Management of Technology
Georgia Institute of Technology 2003 — 2007
Bachelor of Science, Computer Science; Database Systems and User Interface Design
Frontier Communications May 2008 - Present
BB&T 2002 - April 2008
Skills
Telecommunications, Financial Analysis, Account Management, Leadership, Management, Strategic Planning, Sales, Team Building, Budgets, Sales Management, Call Centers, Customer Service, Marketing, Process Improvement
Education
Georgia Southern University - College of Business Administration 1996 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Georgia Southern University - College of Business Administration
Fidelity Investments November 2011 - Present
Keller Soccer Association Youth Soccer August 2013 - Present
Trophy Club/Roanoke Youth Football Association May 2010 - November 2012
Frontier Communications July 2010 - November 2011
Verizon September 1997 - June 2010
United States Army Reserve June 1995 - June 1998
US Navy February 1989 - December 1994
United States Army Reserve June 1987 - January 1989
Skills
Vendor Management, Visio, Telecommunications, Business Analysis, Call Center, SDLC, RFP, PMO, Project Management, Waterfall, PMP, Requirements Gathering, Process Improvement, Business Requirements, Project Delivery, Requirements Analysis, Executive Reporting, User Acceptance Testing, Release Management, Billing Systems, VoIP, Business Process..., SharePoint, Telephony, Switches, Integration, Software Documentation, Technical Support, Call Centers, Quality Assurance, Testing, Cross-functional Team..., Troubleshooting, Network Engineering, Microsoft Excel, Microsoft Word, Metrics Reporting, Dashboard Metrics, Financial Metrics, Ad Hoc Reporting, Reporting & Analysis, Financial Reporting, Performance Reporting, Data Center, Management
Education
Grantham University 2002 — 2008
Master of Business Administration (M.B.A.), Project Management
Carter-Riverside 1984 — 1988
Frontier Communications September 2012 - Present
PCU Personal Computer Universe June 2009 - Present
Microsoft September 2011 - December 2011
Renton Technical College April 2010 - December 2011
Renton Technical College May 2009 - July 2010
Skills
Troubleshooting, Active Directory, Computer Hardware, A+ Certified, SharePoint, Virus Removal, Virtualization..., LAN/WAN, Cisco devices, Certified Network..., Customer Service, Sales Support, Sales Management, Compliance, SAN Management, Recovery Techniques, OSI Model, Mobile Computing, Linux, Project Management, Software Project..., Desktop Support, Windows Network..., Network Topology, Computer Installer, Computer Operations, Network Administration, Windows 7, Virtualization, Technical Support, Servers, Network Security, Hardware, Cisco Technologies
Education
Renton Tech 2010 — 2014
Associate of Applied Science, Network and System Administration/Administrator
Green River Community College 2007 — 2008
Frontier Communications September 2015 - Present
Frontier Communications September 2014 - September 2015
Frontier Communications July 2014 - September 2014
Franklin & Marshall College August 2013 - May 2014
Franklin & Marshall College August 2012 - May 2014
ESF Summer Camps June 2012 - August 2012
Education
Franklin & Marshall College 2010 — 2014
Bachelor of Arts (B.A.), Anthropology and Spanish, 3.72, magna cum laude
Episcopal Academy 2004 — 2010
High School Diploma, General Studies, 3.6
Affinity Solutions October 2014 - Present
Affinion Group July 2013 - September 2014
Frontier Communications November 2012 - June 2013
Pitney Bowes June 2009 - March 2012
Skills
Campaign Management, Online Marketing, Marketing Strategy, Marketing Research, Event Planning, Advertising, Email Marketing, Social Media, Salesforce.com, Presentation Skills, Facebook, Twitter, Yelp, Social Media Blogging, HTML, CSS, Team Leadership, Teamwork, Social Media Marketing, Creative Writing, Trade Shows, Marketing Communications, Social Networking
Education
The University of Connecticut 2008 — 2012
Bachelor of Arts, Consumer Behavior/Marketing
General Assembly
Letter of Completion, Design and Visual Communications
PAETEC a Windstream Company February 2008 - Present
Germanna Community College November 2002 - February 2008
PAETEC March 1999 - February 2001
Frontier Communications November 1993 - April 1998
Skills
Telecommunications, Contract Negotiation, VoIP, Customer Service, Sales, Software Documentation, Vendor Management, Negotiation, Salesforce.com
Education
SUNY Brockport 1990 — 1993
BS, History
Genesee Community College 1988 — 1990
AS, Liberal Studies Education
Le Roy
Le Roy
Briggs & Stratton March 2015 - Present
Evans Memorial Hospital September 2011 - February 2015
Evans Memorial Hospital January 2010 - September 2011
Town of Register July 2005 - December 2009
Evans Memorial Hospital January 2000 - May 2004
Bulloch Memorial Hospital December 1998 - January 2000
Frontier Communications June 1988 - June 1996
Skills
Patient Safety, Clinical Research, Pediatrics, Medical/Surgical, EMR, Healthcare, Hospitals, Healthcare Management, HIPAA, Managed Care, Emergency Room, Quality Improvement, Medication..., Nursing Education, Patient Education, IV, Elder Care, Patient Advocacy, EHR, Healthcare Consulting, Informatics, Performance Improvement, Cpr Certified, Health Education, Direct Patient Care, Nursing Care, Strategic Planning, Nursing, Emergency Management, Environment of Care, Workers Compensation, Employee Training, Marketing, Paralegals, Policy, Acute Care, Inpatient, BLS, Health Promotion, Healthcare Industry, ACLS, PALS, JCAHO, CPOE, Surgery, Training, Pediatric Nursing, LPN, Microsoft Office, Telecommunications
Education
Ogeechee Technical College 1995 — 1998
Licensed Practical Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Georgia Southern University
NetCracker Technology January 2014 - Present
Verizon Data Services/Newt Global July 2012 - September 2013
Frontier Communications June 2010 - April 2012
Verizon Data Services May 2008 - June 2010
Verizon Data Services July 2001 - May 2008
GTE Data Services December 1995 - July 2001
GTE Data Services March 1991 - December 1995
GTE Data Services November 1978 - March 1991
Singer American Meter September 1974 - November 1978
Skills
Unix, TCP/IP, Telephony, Microsoft Word, Microsoft Excel, PowerPoint, SQL, .NET, HTML, XML, COBOL, IBM Mainframe, Assembler, VSAM, SQL DB2, TSO, QMF for Windows, Windows Explorer, Internet Explorer, Oracle, Presentations, Project Management, Project Planning, ms proj, Internal Communications, Business Process..., Business Integration, Management, Business Case, Project Coordination
Education
Gannon University 1970 — 1974
Bachelor of Science (BS), Mathematics
Additional Education
Frontier Communications February 2015 - Present
Video Games Etc. June 2014 - February 2015
Video Games Etc. April 2013 - June 2014
Full Sail University January 2010 - November 2013
Skills
Level Design, Game Design, Video Games, Creative Writing, Game Development, Team Leadership, Imagination, Storytelling, Story Structure, Story Editing, Minor Editing, Solid computer skills, Perforce, Unreal Editor, Storyboarding, Unreal Engine 3, Art, Unity3D, Maya, Texturing, Gameplay, 3D Studio Max
Education
Full Sail University 2011 — 2013
Bachelor’s Degree, Game and Interactive Media Design
Kirkwood Community College 2010 — 2011
Associate’s Degree, System, Networking, and LAN/WAN Management/Manager
Verizon Wireless June 2009 - Present
Alltel September 2004 - May 2009
BellSouth Long Distance December 1997 - October 2003
Frontier Communications 1996 - 1997
MCI 1992 - 1996
Education
Georgia State University - J. Mack Robinson College of Business 1986 — 1990
Bachelor of Business Administration (BBA), Marketing
Frontier Communications October 2010 - Present
Education
Gonzaga University
B.A., Journalism
Frontier Communications Senior Financial AnalysisFrontier2003 - 2009
Education
Gonzaga University - School of Business Administration 1984 — 1986
MBA, Business/Leadership
Frontier Communications May 2012 - Present
Advanced Communications, Inc. November 2011 - June 2012
AT&T August 2008 - September 2010
AT&T January 2001 - September 2008
Skills
Telecommunications, VoIP, Troubleshooting, Cabling, Windows 7, Customer Service, Wireless, Windows, Call Center, Microsoft Office, Customer Satisfaction, Switches, Microsoft Excel
Education
Spring Arbor University 2004 — 2007
Bachelor of Arts (B.A.), Management and Organizational Development
Gogebic Community College 1995 — 1997
Associate of Arts (A.A.), Hospitality Administration/Management
Frontier Communications June 2015 - Present
AT&T June 1998 - June 2015
Skills
Strong, interpersonal,..., Bilingual-English/Spanis..., Excellent Sales,..., Able to motivate teams..., Have demonstrated..., Management, Telecommunications, Wireless, VoIP, Customer Service, Customer Satisfaction, Sales, Team Leadership, Account Management, Leadership, Vendor Management
Education
Gateway Community College 2012 — 2013
Currently Attending, Marketing/Marketing Management, General
Middlesex Community College 2010 — 2010
Certificate, Entrepreneurial and Small Business Operations
Jackson Lewis P.C. June 2015 - August 2015
Franklin and Marshall College January 2014 - May 2015
Frontier Communications May 2014 - August 2014
Kaster Moving Co Inc May 2013 - August 2013
XL Global Services Inc June 2011 - August 2011
Skills
Microsoft Excel
Education
Washington and Lee University School of Law 2015 — 2018
J.D. Candidate
Franklin & Marshall College 2011 — 2015
Bachelor's, Scientific and Philosophical Studies of Mind, Sophomore
Wave Broadband April 2015 - Present
Frontier Communications January 2014 - Present
Frontier Communications (Formerly Verizon Telecom) June 2010 - Present
Verizon June 2008 - December 2009
Skills
Project Management, Telecommunications, Telecommunications..., Fiber Optic Networks, Optical Fiber, Management, Leadership, Process Management, Budgets, OSP Engineering, Fiber Optics, Vendor Management, Cross-functional Team..., Strategy, Team Leadership
Education
University of Washington, Michael G. Foster School of Business 2012 — 2015
MBA, Marketing
Grinnell College 2003 — 2007
BA, Physics
Bandwidth Partners January 2014 - Present
Frontier Communications September 2012 - Present
Frontier Communications September 2010 - August 2011
Converged Solutions 2004 - 2010
Mountain West Telecom 2000 - 2004
Netcom Group 1993 - 2000
Skills
Cloud Computing, Telecommunications, VoIP, Product Management, Start-ups, Sales Management, Management, Team Leadership, Sales, Selling, Lead Generation, Forecasting, Income Statement, Executive Management, Mergers & Acquisitions, Avaya, Unified Communications, Networking, Wireless, Telephony, IP, Managed Services, Solution Selling, T1, MPLS, SIP Trunking, Co-location, Broadband, WAN, Cisco Technologies, Call Centers, Strategic Partnerships, Direct Sales, Ethernet, Channel Partners, Data Center, SIP, Internet Services, Optical Fiber, Network Design, LAN-WAN, Sales Engineering, IVR, Fiber Optics, DSL, Professional Services, Video Conferencing, Cabling, Mobile Devices, P&L
Education
Grand Valley State University 1975 — 1980
Physics and Mathematics
COLL Full-Service Brokerage March 2007 - Present
Bevertec April 2012 - November 2013
Frontier Communications November 2007 - March 2012
Fibre Optica Limited October 2009 - August 2010
Grupo COM (Grupo Ingedigit Subsidiary) June 2006 - March 2007
Grupo Ingedigit C.A. June 1996 - March 2007
Telser de Venezuela (Motorola Master Distibutor in Venezuela) January 1994 - January 1995
Ingedigit C.A. (Tandem Computers and ACI representatives in Venezuela and Caribbean Islands) June 1989 - December 1993
CTRW Data systems (WANG computers distributor in Venezuela) April 1988 - May 1989
Sistemas Electrónicos RGV (WANG computer post sales services represntative in Venezuela) March 1986 - March 1988
Skills
Solution Selling, Telecommunications, Strategy, Mobile Devices, Sales Management, Business Planning, Negotiation, Sales Operations, Integration, Sales, Management, International Sales, Outsourcing, International Business, Leadership, Business Intelligence, Sales Process, Selling, Contract Negotiation, Spanish, Global Business..., Electronic Payments, Payments, Channel Partners, Forecasting, CRM, Business Strategy, Entrepreneurship, Facilities Management, Latin America, Security, Product Management, Business Development, Wireless, Strategic Planning, Computer Hardware, Radio, Professional Services, Consultative Sales..., Business Acumen, English, French, Payment Solutions, Transportation, VoIP, New Business Development, Team Leadership, Land Mobile Radio, Mobile, Contract Negotiations
Education
York University 2011 — 2012
Certificate, Professional in Business
George Brown College 2010 — 2011
OSLT Certificate, Business Curriculum
Institut Supérieur de Gestion 1981 — 1983
3me cycle, Gestion
EUA(European University of America)-( ISG International Program at Cogswell Polytechnical College) 1982 — 1982
Diploma, Business
Universidad Simón Bolívar 1969 — 1974
Engineer, Electronic
Colegio La Salle La Colina 1965 — 1967
High School, Sciences
Colegio de La Salle Tda Honda 1956 — 1965
Prymary and mid-High Schooll, General Studies
Hobey Baker Memorial Foundation 2010 - 2013
Frontier Communications October 2007 - August 2010
Iowa State University Foundation 1992 - 2010
Cablevision February 2005 - May 2007
Verizon August 1999 - January 2004
SNET 1992 - 1999
Skills
Direct Marketing, Telecommunications, Marketing Strategy, Advertising, Product Marketing, Market Research, CRM, Competitive Analysis, Program Management, Analytics, Start-ups, Channel Partners, Marketing, Team Leadership, Project Management, E-commerce, Customer Retention, Team Building, Customer Service, Marketing Communications, Strategic Planning, Management, Leadership, Digital Media, Call Centers, Social Media, Strategic Partnerships, Account Management, Direct Sales, Digital Marketing, Product Development, Cross-functional Team..., Mergers & Acquisitions, Social Media Marketing, Online Marketing
Education
Harvard University, John F. Kennedy School of Government 1981 — 1983
MPAII
Iowa State University - College of Business 1973 — 1976
BS
Tyler Technologies February 2015 - Present
IDB Infrastructure Design and Build February 2013 - Present
Securus Technologies January 2014 - January 2015
Frontier Communications April 2013 - January 2014
Southwest Airlines October 2011 - March 2013
Excel Volleybal Club June 2011 - November 2012
Equinix January 2010 - April 2011
Sunesys April 2008 - November 2009
JAK Communications April 2005 - April 2008
FINE Networks November 2005 - November 2006
Skills
Microsoft Office, Telecommunications, Integration, Project Management, Data Center, Project Planning, Team Building, Account Management, Vendor Management, Troubleshooting, Customer Service, VoIP, Network Design, Operations Management, Security, Visio, Microsoft Excel, SharePoint, Leadership, Program Management, Switches, Management, Optical Fiber, PowerPoint, Team Leadership, Process Improvement, Networking, Strategic Planning, Wireless, Microsoft Word, WAN, New Business Development, Computer Hardware, Quality Assurance, Outlook, Business Strategy, Technical Support, Cabling, Windows, Routers, Training
Education
Golden West College
Ultralife Corporation May 2011 - Present
Daiichi Jitsugyo (America), Inc. May 2010 - April 2011
GS Yuasa Lithium Power, Inc. November 2006 - August 2009
Saft America, Inc. May 2001 - November 2006
Sanyo Energy Corporation May 1998 - April 2001
Frontier Communications 1997 - 1998
Bellsouth Corporation 1993 - 1997
Skills
Contract Negotiation, Sales Management, Market Penetration, Corporate Promotions, Start-ups, Leadership, Energy, Pricing, New Business Development, Cross-functional Team..., Management, Marketing, Strategy, CRM, Business Development, B2B, Negotiation, Sales, Sales Operations, Team Building, Trade Shows, Selling, Telecommunications, Engineering, Manufacturing, Batteries, Product Management, Key Account Management, International Sales, Manufacture, Purchasing
Education
Nova Southeastern University 1995 — 1999
MBA, Business
Georgia Institute of Technology 1987 — 1992
BS MGT, Business Management
Norcross High School 1984 — 1987
Frontier Communications March 2015 - Present
Frontier Communications July 2010 - Present
Verizon April 2010 - July 2010
Verizon June 2008 - April 2010
Verizon July 2006 - June 2008
Verizon March 1996 - July 2006
Skills
Organizational..., Team Building, Leading Change, Telecommunications, IP, Program Management, Management, Project Management, Operations Management, Cross-functional Team..., Networking, Network Design, Security Clearance, Organizational..., Integration, Video, CCNA, Executive Management, Information Security, Leadership, Military, Fiber Optic Networks, Team Leadership, CISSP, Analysis, TCP/IP, Computer Network..., Vendor Management, Budgets, Strategic Planning, VoIP, Security, Change Management, Wireless, Troubleshooting, Management Consulting, Project Planning, Project Portfolio..., Hardware, Training, Project Coordination, Government, Strategy, Process Improvement, Leadership Development
Education
Georgetown University - The McDonough School of Business 2001 — 2003
MBA
University of Maryland University College 1985 — 1991
BS
NETech Corporation October 2007 - Present
Technology Consulting 2004 - Present
Nuvox Communications August 2006 - September 2007
Thomson - Cirpack January 2005 - August 2005
Level(3) Communications 1998 - 2004
BellSouth 1996 - 1998
Allnet 1994 - 1996
Frontier Communications 1992 - 1996
Education
University of Indianapolis - School of Business 2006 — 2008
MBA, Finance
Haslam College of Business at the University of Tennessee 1988 — 1992
na December 2011 - Present
Lender Processing Services, Inc. (LPS) 2011 - 2013
Humera April 2011 - November 2011
SatCom Marketing August 2009 - June 2011
Frontier Communications June 2010 - January 2011
Secure Computing January 2008 - September 2008
Medica December 2004 - January 2008
Skills
Customer Service, Commercial Banking, Health Insurance, Foreclosures, Team Leadership, Data Entry, Microsoft Office, PeopleSoft, Harvard Graphics, COSMOS, Passport, Inbound Marketing, Telecommunications, 401k Rollovers, Succession Planning, Independence, Highly responsible, Dependable Team Player
Education
Saint Paul College-A Community and Technical College 1996 — 1997
Certificate & license, Cosmetology/Cosmetologist, General
Globe University-Woodbury 1992 — 1992
Accounting and Finance
Frontier Communications August 2015 - Present
American College of Cardiology March 2015 - Present
American College of Cardiology 2015 - 2015
North Texas SQL Server User Group 2008 - 2015
North Texas SQL Server User Group 2008 - 2015
North Texas SQL Server User Group 2008 - 2015
The LaSalle Group August 2014 - October 2014
BorgWarner Automotive May 2014 - June 2014
Alegeus Technologies September 2012 - April 2013
Kelly Services 2012 - 2013
Skills
Vocal Jazz, Microsoft SQL Server, SQL, Visual Basic, PL/SQL, Crystal Reports, Software Development, Oracle, Unix, T-SQL, Databases, SDLC, Testing, Visual Studio, SSIS, C#, XML, ETL, Software Project..., Agile Methodologies, Performance Tuning, VSS, HTML, Stored Procedures, Database Design, MS Project, TFS, Visio, Requirements Analysis, Software Documentation, Data Warehousing, Windows, Data Modeling
Education
George Mason University 1985 — 1988
BSECE, Electronics and Computer Engineering, 3.65
Keesler Technical Training School 1965 — 1966
30450 Radio Relay Repairman, Electronics Technician, 95%
UNCC 1962 — 1965
Electrical Engineering
Frontier Communications September 2014 - Present
Life Time - The Healthy Way of Life Company March 2012 - Present
Letourneau University School of Business March 2002 - Present
National Drug Screening 2009 - Present
Ascend Marketing May 2009 - September 2014
Hydrotex February 2013 - December 2013
McKinley Marketing Partners June 2008 - January 2009
Celerity August 2006 - April 2008
Verizon March 2004 - August 2006
Citizens Communications 1998 - 2004
Skills
Go-to-market Strategy, Digital Marketing, Gap Analysis, Marketing Strategy, Social Media Marketing, Product Development, Product Management, Product Marketing, Strategic Planning, Business Process, Manufacturing, Technology, Telecommunications..., Strategic Leadership, Cross-functional Team..., Mobile Marketing, Mobile Product..., User Experience, Wire Framing, P&L Management, Leadership, Marketing, Business Planning, Brand Development, Forecasting, Analytics, Management, Strategy, Market Research, Direct Marketing, Sales Operations, Team Building, Brand Management, Marketing Research, Project Management, Business Development, Sales, Segmentation, Marketing Communications, Marketing Management, Social Media, Enterprise Software, Telecommunications, Integrated Marketing, Analysis, CRM, Vendor Management, Contract Negotiation, B2B Marketing
Education
Texas State University-San Marcos 1988 — 1994
M.B.A. - McCoy School of Business, Marketing and Management
Georgia Southern University 1984 — 1985
Lincare December 2011 - June 2012
Monroe Oxygen June 2011 - December 2011
Frontier Communications April 1997 - February 2007
Skills
Respiratory Therapy, Respiratory Care, CPAP, BIPAP, Oxygen, BLS, Durable Medical..., Patient Education, Sleep Medicine, Home Care, Sleep Disorders, Respiration
Education
Genesee Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Frontier Communications May 2015 - Present
Windstream Communications August 2013 - April 2015
IZ Technologies December 2012 - May 2013
ITT Systems May 2012 - November 2012
Windstream Communications January 2012 - May 2012
Qwest/ K-Force March 2011 - October 2011
ITT Systems December 2009 - December 2010
Research In Motion April 2009 - November 2009
KBR, Inc. September 2003 - July 2006
TICS 1998 - 2003
Skills
Network planning,..., ATM PVCs configuration..., Proficient with Cisco..., Good knowledge of layer..., Shared leadership role..., Dslam configuration,..., Frame Relay and MLFR..., Account Management, Active Directory, Analysis, Cabling, Customer Service, Fiber Optics
Education
Greenville Technical College 1998 — 2002
History, 3.0
Newberry HS
JPMorgan Chase January 2013 - Present
Open Systems Technologies January 2012 - January 2013
Frontier Communications December 2009 - November 2011
Verizon Communications Inc November 2000 - December 2009
Indcom Computers August 1998 - November 2000
Trilogy Software September 1997 - August 1998
Skills
Data Warehousing, Business Intelligence, Vendor Management, Database Design, Enterprise Architecture, Telecommunications, .NET, DB2, IT Management, IT Strategy, Business Analysis, Application Development, Outsourcing, ERP, SDLC, Program Management, Integration, Business Process..., Process Improvement, Databases, Data Migration, Data Modeling, Agile, ETL, People Management, Strategic Planning, PL/SQL, Change Management, Enterprise Performance..., Enterprise Information..., Enterprise Software, Web Services, Business Process, Solution Architecture
Education
Gulbarga University 1992 — 1996
B.Tech in Computer Science and Technology, Computer Science
Frontier Communications December 2000 - Present
Motivational Speaker 1995 - Present
Sutherland Global Services December 1997 - December 2000
Telecomp 1995 - 1998
Skills
Public Speaking, Customer Service, Mentoring, Word, Problem Solving, Team Building, Team Leadership, Excel, Microsoft Excel, Strategic Planning, Fundraising, Microsoft Word, Training, Technical Support, Social Networking, Event Planning, Call Centers, Troubleshooting, Sales, Antivirus, Backup Solutions, Leadership Development, Coaching
Education
Rochester Institute of Technology 1990 — 1995
BS, Social Work
Guilford College 1987 — 1988
Psychology
Pittsford Mendon High School 1983 — 1987
Frontier Communications August 2014 - Present
Volusia County Sheriff's Office February 2012 - July 2014
N/A September 2010 - February 2012
First Data Corporation 1998 - August 2010
XL Connect 1996 - 1998
Guardsmark 1993 - 1996
First Horizon 1991 - 1993
Skills
SQL Server, .NET, System Architecture, IT Management, Security, Oracle, Databases, Information Technology, Microsoft SQL Server, SDLC, Technical Support, Software Development, Networking, Agile Methodologies, SQL, Active Directory, Network Administration, Software Documentation, Access, Enterprise Architecture, Management, Business Process, Quality Assurance, Change Management, Operating Systems, Visual Basic, Visio, Training, Leadership, Unix, Disaster Recovery, IT Strategy, Windows, Web Applications, Software Project..., Enterprise Software, Requirements Analysis, ASP, Integration, Project Management, C#, Analysis, IIS, Crystal Reports, Solution Architecture, Strategy, Information Security, Outsourcing, MS Project, Project Planning
Education
Haslam College of Business at the University of Tennessee 1983 — 1987
BS, Office Systems (MIS)
Frontier Communications November 2014 - Present
Frontier Communications December 2010 - November 2014
Frontier Communications February 2010 - December 2010
Verizon December 2005 - February 2010
Verizon December 2003 - December 2005
Verizon September 2002 - December 2003
Skills
Product Marketing, Strategic Partnerships, Product Management, Telecommunications, Account Management, B2B, Cross-functional Team..., Channel, Segmentation, Customer Retention, Management, Vendor Management, Product Development, Marketing Management, Product Launch, Wireless, Marketing, Direct Sales, Team Leadership, Marketing Strategy, Business Strategy, Sales Management, Competitive Analysis, Online Marketing, Direct Marketing, Sales Operations, Sales, Salesforce.com, CRM, Retail, Sales Process, Strategy, Program Management, Solution Selling, Mobile Devices, Lead Generation, Customer Experience, Channel Partners, Go-to-market Strategy, B2B Marketing, Multi-channel Marketing, Business Development, Market Planning, P&L Management, Start-ups, SaaS, Selling, Sales Presentations, E-commerce, Call Centers
Education
North Carolina State University 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
The Johns Hopkins University - Carey Business School 2009 — 2010
Graduate Certificate, Leadership Development
Gettysburg College 1998 — 2002
BA, English
B&H Publishing Group July 2014 - August 2015
Mars Hill Church January 2012 - June 2014
Gordon-Conwell Theological Seminary August 2012 - May 2013
Frontier Communications May 2009 - January 2012
Perrow Church January 2007 - April 2009
Skills
Content Strategy, Web Content, Publishing, Content Development, Blogging, Marketing Strategy, Social Media, Content Management, Online Marketing, Copywriting, Editorial, Technical Writing, WordPress, Writing, Content Marketing, Proofreading, Digital Media, Editing, Book Marketing, Books, Email Marketing, Networking, Curriculum Design, Church Events, Theology, Microsoft Word, HTML, Brand Management, Strategic Content..., Management, Leadership, B2C Marketing
Education
Gordon Conwell Theological Seminary 2007 — 2013
Master of Arts in Christian Thought (MACT)
Marshall University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Wayne County New York July 2015 - Present
Frontier Communications December 2011 - July 2015
Spherion Professional Services August 2011 - March 2012
Spectrum Center Schools and Programs August 2006 - August 2011
Wayne County, New York May 1988 - August 2005
Skills
Microsoft Office, Word, Customer Service, Excel, Administration, Payroll, Outlook, Contract Negotiation, PowerPoint, Documentation, Editing, Writing, Microsoft Word, Staff Development, Teaching, Microsoft Excel, Courts
Education
Georgetown University Law Center 1979 — 1982
Doctor of Law (JD), Law
St. John Fisher College 1975 — 1978
Bachelor of Arts (BA), English and Communications/Journalism
Frontier Communications December 2013 - Present
Frontier Communications February 1998 - December 2013
Verizon March 2004 - June 2011
GTE February 1998 - June 2000
Skills
Troubleshooting, Vendor Management, WAN, Technical Support, T1, MPLS, Switches, Telecommunications, Call Center, Networking, Software Documentation, Testing, Call Centers, Visio, Wireless, Ethernet, Project Management, Process Improvement, VoIP, Customer Service, Optical Fiber, Routers, IP, Computer Network..., DSL, LAN-WAN, Customer Satisfaction, Computer Hardware, DWDM, DS3, Telephony, Cabling
Education
Grambling State University 1991 — 1995
Bachelor of Science (BS), Electronics Engineering Technology (Communications)
Green River Community College March 2014 - Present
Frontier Communications March 1998 - November 2012
Skills
Stenography, Court Reporting, Telephony
Education
Green River Community College 2014 — 2016
Court Reporting/Court Reporter, CART Provider, Captioning
Green River Community College 2014 — 2016
Court Reporting/Court Reporter
Frontier Communications October 2014 - Present
ATT January 1997 - October 2014
Skills
Telecommunications, Customer Service, Project Management, Sales, Microsoft Office, Team Leadership, Leadership, Sales Management, Strategic Planning, Program Management, Account Management
Education
Gateway Technical College 1990 — 1994
Associate's degree, Electrical Engineering
United Technologies April 2015 - Present
United Technologies May 2012 - Present
Frontier Communications September 2007 - May 2012
International Paper June 2005 - December 2006
International Paper April 2001 - May 2005
Education
Harvard Business School 1993 — 1995
Master of Business Administration (MBA)
Penn State University 1985 — 1989
Bachelor of Science (B.S.), Finance
Time Warner Cable 2014 - Present
Frontier Communications 2012 - 2014
GE June 2013 - July 2013
Bad Boy Entertainment January 2013 - May 2013
Microsoft September 2012 - May 2013
The University of Bridgeport January 2012 - May 2013
Soundview Community Media Inc January 2012 - January 2013
Sony Music Entertainment September 2012 - December 2012
Pitney Bowes May 2011 - September 2012
WPKN Inc January 2012 - May 2012
Skills
Social Media, Event Planning, Salesforce.com, Marketing Communications, Marketing, Public Relations, Microsoft Excel, Microsoft Office, SAP, Public Speaking, Press Releases, Leadership, PowerPoint, Blogging, Customer Service, Microsoft Word, Social Networking, SharePoint, Time Management, Strategy, Strategic Communications, Management, HRIS, CRM, Newsletters, Corporate Communications, Outlook, Team Building, Recruiting, Marketing Strategy, Program Management, Budgets, Team Leadership, Strategic Planning, Event Management, Fundraising, Nonprofits, Excel, SOX, Publicity, Windows, Analysis, Facebook, Social Media Marketing, Sales, Photoshop, Silverpop, Salesforce.com..., Email Marketing, Eloqua
Education
Georgetown University 2015 — 2016
Master’s Degree, Marketing
University of Bridgeport 2009 — 2013
Bachelor of Arts (B.A.), Major:Communications Concentration in Public Relations Minor: Sociology
Frontier Communications April 2012 - Present
Kroger October 2011 - April 2012
Chazu Productions LLC May 2011 - April 2012
ABC Executive Limousine May 2005 - April 2012
Mother January 2006 - March 2011
Skills
Help Desk Support, Technical Support, Wireless Networking, Technical Assistance, Customer Service, DSL, Internet, Communication, Business Service..., Music Production, Fresh Produce, Problem Solving, Dispatching, Sales, GUI, CRM, INET, Email Clients, Marketing
Education
Georgia Perimeter College 2010 — 2011
Southwest Credit Systems, L.P. October 2012 - January 2015
Southwest Credit Systems, L.P. September 2012 - October 2012
McAfee March 2012 - July 2012
Frontier Communications October 2011 - March 2012
Ashland Inc. November 2006 - January 2011
Skills
Technical Support, Software Installation, Access, Help Desk Support, Microsoft Office, SAP, VoIP, Visio, TCP/IP, Active Directory, Customer Service, HTML, Bilingual-Spanish, Microsoft SQL Server, Process Improvement, Visual Basic, C++, Data Entry, Database Analysis, Data Analysis, Data Access, Mac OS X, OS X, Project Management, DSL configuration, Latitude Workflow, T-SQL, SharePoint, Technical Documentation, Training
Education
Grantham University 2015 — 2018
Bachelor of Science (B.S.)
ITT Technical Institute 2004 — 2007
Associate of Science (A.S.)
University of Puerto Rico-Mayaguez 1994 — 2003
Bachelor of Science (B.S.)
Lorenzo Vizcarrondo High School 1991 — 1994
High School Diploma
Frontier Communications 2014 - Present
Frontier Communications 2013 - 2014
Frontier Communications 2000 - 2013
Education
Fulton-Montgomery Community College
NWN Corporation October 2013 - Present
Apple, Inc June 2011 - October 2013
Frontier Communications November 2010 - June 2011
Central California Information Services October 2006 - November 2010
AT&T August 1999 - October 2006
Net Asset December 1996 - August 1999
GE Capital August 1994 - November 1996
ComputerLand February 1990 - August 1994
Skills
Leadership, Sales Process, Telecommunications, Sales, CRM, Project Management, B2B, Training, Networking, Solution Selling, Direct Sales, Integration, Mobile Devices, Partner Management, Business Development, Strategy, Enterprise Software
Education
Fresno Pacific University 2013 — 2016
Business Administration, Organizational Leadership
Frontier Communications May 2015 - Present
Georgetown University's McDonough School of Business December 2014 - January 2015
Vyve Broadband May 2014 - August 2014
Skills
Microsoft Excel, Microsoft Office, Analysis, Investments, PowerPoint, Microsoft Word, Customer Service, Teamwork, Data Analysis
Education
Georgetown University 2013 — 2017
BSBA, Accounting and Finance
University of Oxford
Summer 2015
Westhill High School 2009 — 2013
Auto-Owners Insurance December 2014 - Present
Auto-Owners Insurance December 2012 - December 2014
Marsh & McLennan Companies, Inc. June 2011 - December 2012
Frontier Communications October 2010 - May 2011
The Mahoney Group January 2009 - September 2010
Tim Gahan State Farm Agency January 2006 - January 2009
Skills
Customer Service, Customer Retention, Customer Relations, Sales Management
Education
Grand Valley State University 2001 — 2003
Bachelor of Science (BS), Social Work
Northwestern Michigan College 1998 — 2001
Associate of Science (AS)
Frontier Communications February 2015 - Present
Non Profit Organization September 2013 - Present
Sprint October 2002 - September 2013
SBC Datacomm January 1997 - August 2002
MCI Corporation July 1994 - December 1996
United States Marine Corps 1975 - 1979
Skills
Telecommunications, Channel Partners, Wireless, Sales, Management, Marketing Strategy, Solution Selling, Direct Sales, Salesforce.com, Unified Communications, Managed Services, Account Management, In depth understanding..., Strategic Partnerships, Wireless Networking, Sales Process, Mobile Devices, Security, SaaS, VoIP, Customer Retention, Sales Operations, Selling, Cloud Computing, MPLS, Cold Calling
Education
University of Phoenix-Sacramento Valley Campus 1988 — 1989
Business Administration and Management, General
Gulf Coast Community College 1982 — 1985
Pre-Computer Science Business Option
Frontier Communications June 2008 - Present
Appalachian Power September 2001 - May 2008
Skills
Call Center, T1, Telecommunications, DSL, Troubleshooting, Customer Satisfaction, Telephony, VoIP, DS3, Wireless, Customer Service, Avaya, Technical Support, Cabling, Customer Retention
Education
West Virginia State College 1983 — 1986
Bachelor's degree, Music Education
Glenville State College 1980 — 1983
Milton High School 1977 — 1980
Diploma, College Prep
GlobeTax March 2014 - Present
Frontier Communications October 2013 - March 2014
Frontier Communications June 2013 - March 2014
Stoner Bunting Gift Cards January 2013 - May 2013
Frontier Communications June 2012 - August 2012
Westport Parks and Recreation May 2007 - August 2011
Stepping Stones Museum for Children 2004 - May 2005
Skills
Finance, Research, Entrepreneurship, Financial Analysis, Corporate Finance, Teamwork
Education
Franklin & Marshall College 2009 — 2013
Bachelor of Arts (B.A.), Economics
Staples High School 2004 — 2009
Frontier Communications September 2011 - Present
LinkedUp Muskegon August 2010 - Present
Sprint Nextel March 2011 - September 2011
Sprint Nextel March 2010 - November 2010
IPCS September 2008 - March 2010
Sprint Nextel June 2004 - September 2008
Michigan State Medical Society August 2007 - December 2007
Skills
Business Relationship..., PowerPoint, Leadership, Sales Management, Sales, Training, Team Building, Customer Satisfaction, Inventory Management, Direct Sales, Strategic Planning, Salesforce.com, Management, Recruiting, Telecommunications, Customer Service, Public Relations, Cold Calling, Time Management, Team Leadership, B2B, Sales Presentations, Microsoft Excel, Solution Selling, Account Management, Negotiation, Marketing, Wireless, New Business Development, Business Development, Sales Process, Press Releases, Customer Retention
Education
Grand Valley State University 2003 — 2007
Bachelors of Science, Health Communication
Hesperia High School 1999 — 2003
High School Diploma, Valedictorian
Frontier Communications August 2015 - Present
Frontier Communications October 2014 - August 2015
Weis Markets April 2008 - November 2014
The College Reporter March 2013 - March 2014
Lancaster Newspapers April 2013 - October 2013
Pinetum LLC May 2012 - August 2012
Coldwell Banker Real Estate January 2012 - May 2012
Skills
PowerPoint, Social Media, Microsoft Excel, Facebook, Microsoft Word, Editing, Public Relations, Marketing, Creative Writing, Marketing Communications, Sales, Advertising, InDesign, Data Entry, Event Planning, Customer Service, Adobe Creative Suite, Social Media Marketing, Time Management, Public Speaking, Microsoft Office, Social Networking, Research, Leadership
Education
Franklin & Marshall College 2010 — 2014
Bachelor's degree, Business/Commerce, General
Frontier Communications July 1996 - April 2009
Education
Gonzaga University - School of Business Administration 1984 — 1986
M.B.A., Management
Northern Arizona University-The W. A. Franke College of Business 1974 — 1976
BSBA, Management
Project Management - Frontier
Hurricane Technologies August 2011 - Present
Gannett Corporation - Democrat and May 2010 - August 2011
Frontier Communications April 2010 - May 2010
Harris Corporation May 2006 - June 2009
LMT Computer Systems November 2005 - May 2006
Education
Rochester Institute of Technology 2004 — 2007
BS, Information Technology
Genesee Community College 2001 — 2003
AS, Computer Information Systems
Dematic North America September 2013 - Present
Open Systems Technologies, Inc. February 2013 - September 2013
Rapidparts Inc. May 2012 - February 2013
Tate Consulting Services, LLC. February 2009 - May 2012
Frontier Communications October 2009 - March 2012
Verizon October 2009 - July 2010
L-3 Communications May 2005 - February 2009
MarketNet Services 2002 - 2005
Mutual Information Exchange June 2000 - September 2001
Sullivan & Pliml 2001 - 2001
Skills
SharePoint, ASP.NET, SQL, Business Analysis, Data Warehousing, Requirements Gathering, ASP, Enterprise Architecture, Microsoft SQL Server, .NET, JavaScript, Databases, IIS, Requirements Analysis, C#, Software Development, VB.NET, Visual Studio, Windows Server, T-SQL, Database Design, Web Applications, Web Development, HTML, SDLC, Integration, SSIS, IT Strategy, Enterprise Software, SSRS, Vendor Management, Business Process..., Business Intelligence, Analysis
Education
Grand Rapids Community College 1997 — 1998
Computer Science
Grand Rapids Community College 1991 — 1993
Psychology
Goodwill of Western and Northern Connecticut, Inc. July 2011 - Present
Frontier Communications August 2006 - December 2010
Mt. Mansfield Company (dba Stowe Mountain Resort) May 2002 - August 2006
Tubbs Snowshoe Co. November 2001 - March 2002
Strangefolk, Inc. 1998 - 2001
Skills
Accounting, Account Reconciliation, General Ledger, Journal Entries, Fixed Assets, Financial Statements, Microsoft Excel, QuickBooks, Microsoft Office, Outlook, Microsoft Word, Financial Analysis, Invoicing, Spreadsheets, Non-profits, Accounts Receivable, Accruals, GAAP, Sage Fund Accounting
Education
Gettysburg College 1992 — 1997
Bachelor of Arts, Management (includes Accounting and Marketing)
Allendale Columbia High School 1988 — 1992
AT&T October 2015 - Present
AT&T January 2014 - September 2015
AT&T June 2013 - January 2014
tw telecom June 2010 - October 2012
Structured Communication Systems 2006 - 2010
Robert Half Technology 2000 - 2002
Frontier Communications 1994 - 1996
Skills
Cloud Computing, Storage, Bandwidth, Managed Services, Bandwidth Optimization, Unified Communications, Solution Selling, Data Center, SaaS, Virtualization, Professional Services, Enterprise Software, Disaster Recovery, WAN, Lead Generation, Direct Sales, Storage Area Networks, SIP Trunking, Salesforce.com, Cisco Technologies, VoIP, Security, Network Design, Selling, Networking, Strategic Partnerships, Telecommunications, Network Security, Security Management, Wireless, MPLS, IP, Channel Partners, Telephony, Juniper, Co-location, LAN-WAN, T1, Ethernet, Internet Services, Sales Engineering, Network Engineering, SIP, Wireless Networking, VPN, Network Architecture, Broadband, Fiber Optics, Sales
Education
Grand Valley State University 1990 — 1994
English, Journalism and Communication, English
Frontier Communications May 2015 - Present
Franklin and Marshall College August 2013 - Present
Franklin and Marshall College August 2014 - May 2015
Frontier Communications 2015 - 2015
Skills
Google Analytics, Adobe Analytics, Microsoft Office, Research, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Social Media, Teaching, Event Planning, Editing
Education
John Jay High School 2009 — 2013
Franklin & Marshall College
Frontier Communications June 2013 - Present
World Fishing Network August 2011 - June 2013
A+E Networks February 2008 - September 2009
A+E Networks July 2000 - February 2008
A+E Networks April 1994 - July 2000
Wometco Cable TV May 1989 - April 1994
Education
Ohio University
MA, Telecommunications Management (Magna Cum Laude)
Ohio University
BS, Communications (Cum Laude)
Ohio University
ABA, Psychology (Cum Laude)
Harvard Business School
Executive Leadership Program - CTAM U.
Frontier Communications August 2013 - Present
Ameriprise Financial Services, Inc. March 2013 - August 2013
The Tauscher Group May 2005 - June 2009
Vanstar May 1995 - March 2000
US Airways August 1992 - February 1994
Skills
Office Management, Social Media, Marketing, Fundraising, Calendars, Microsoft Excel, Microsoft Word, Social Networking, Research, Travel Planning, Business Travel, Administrative..., Customer Service, Meeting Planning, Expenses, Events, Microsoft Office, Meeting Maker, Retail Banking, Analysis, Administration
Education
West Virginia University 1987 — 1990
Bachelors, Communications
Gannon University 1986 — 1987
Frontier Communications January 2015 - Present
Broadvox September 2012 - January 2014
MegaPath Inc. August 2008 - September 2012
Speakeasy (a Best Buy company) August 2008 - September 2010
Southwest King County Chamber of Commerce April 2006 - July 2008
Skills
Social Media, Public Relations, Program Management, Product Marketing, Lead Generation, Marketing Strategy, Project Management, Marketing Communications, Strategic Planning, Marketing, Competitive Analysis, B2B, Telecommunications, SaaS, Strategy, Management
Education
Gonzaga University 2012 — 2015
Master’s Degree, Communication and Leadership Studies
Washington State University 2001 — 2005
Bachelor of Arts (B.A.), Communication/Public Relations
Frontier Communications January 2010 - Present
Verizon January 1993 - January 2010
GTE July 1993 - December 1998
Skills
Telecommunications, IP, VoIP, Wireless, Project Management, Troubleshooting, Ethernet, Microsoft Office, TCP/IP, Program Management, Team Leadership, Customer Service
Education
Gonzaga University 1988 — 1993
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Comcast April 2011 - Present
Frontier Communications May 2010 - April 2011
Verizon December 2009 - May 2010
Verizon February 2008 - September 2009
George Mason University August 2007 - January 2008
Skills
Network Design, Network Engineering, Switches, IP, VoIP, TCP/IP, Cisco Technologies, MPLS, OSPF, BGP, Computer Network..., Ethernet
Education
George Mason University 2006 — 2007
MS, Telecommunications
Zayo Group May 2014 - Present
Frontier Communications January 2014 - April 2014
Comcast Business January 2012 - March 2013
Optimum Lightpath 2011 - January 2012
Comcast September 2010 - 2011
Consolidated Communications January 2001 - June 2010
ACS January 1997 - January 2001
Skills
Telecommunications, Switches, Visio, Networking, Network Design, DSL, VoIP, MPLS, Troubleshooting, Telephony, Data Center, Management, Wireless, IP, Ethernet, Provisioning, Routers, Network Engineering, Cisco Technologies, Network Security, T1, Metro Ethernet, Call Centers, Computer Network..., WAN, LAN-WAN, Managed Services, VPN, SIP, Unified Communications, Wireless Networking, Routing, Juniper, QoS, Fiber Optics, DWDM, Network Architecture, SDH, ATM networks, TCP/IP, Cabling, BGP, PRI, BMC Remedy, Integration, Optical Fiber
Education
Geneva College 1992 — 1997
BSBA, Business Administration / MIS
Avatier August 2013 - Present
Seneca Gaming Corporation June 2012 - July 2013
Frontier Communications July 2008 - April 2012
Frontier Communications July 2008 - August 2010
Frontier Communications May 2010 - July 2010
Seger Communications Incorporated 2006 - 2008
ClientLogic 1996 - 2000
Skills
Access Management, Active Directory, Mergers and Acquisition, Security Audits, Compliance Audits, On-site Support, Remote Support, Desktop Support, Windows 7, Identity Management, Windows XP Professional, AS400, Computer Associates..., Quest Active Roles, Quest Single Sign-on, Remote Desktop, IBM iSeries, Information Security, Technical Support, Password Management, Security, Information Security..., Information Technology, Disaster Recovery, XP, Software Documentation, Troubleshooting, Computer Security, VPN, Computer Hardware, Firewalls, Servers, Network Security, VMware, Software Installation, Hardware, Network Engineering, Tripwire Enterprise, Tripwire, LAN-WAN, Routers, Switches, Data Center, Wireless Networking, WAN, Laptops, Network Design, Antivirus, Cisco Routers, Help Desk Support
Education
Genesee Community College 1992 — 1992
General Studies
Motorola, Inc August 2004 - July 2007
Motorola, Inc. 2002 - 2004
Motorola, Inc. March 1999 - June 2002
Frontier Communications January 1999 - March 1999
Sprint Communication Systems 1986 - 1993
Education
Georgia Perimeter College
Spelman College
Telcordia Technologies
The George Washington University - School of Business
Frontier Communications March 2006 - Present
BellSouth March 1998 - March 2006
Skills
Strategic Planning, Recruiting, Contract Negotiation, Sales Management, Strategic Sales Plans, Interdepartmental..., SIP Trunking, Sales Operations, Managed Services, Management, Selling, Sales, Account Management, Team Leadership, SaaS, Product Management, Enterprise Software, Salesforce.com, Co-location, Customer Retention, Leadership, Solution Selling, Telecommunications, Business Development, New Business Development, Ethernet, Professional Services, Customer Satisfaction, Cold Calling, Direct Sales, Pricing, P&L Management, Strategy, Forecasting, Wireless, Sales Process, Cloud Computing, VoIP, Telephony, Product Marketing, Lead Generation, T1, Unified Communications, Hosted Services, Sales Presentations, Channel Partners, Competitive Analysis, Key Account Management, Strategic Partnerships, Vendor Management
Education
Haslam College of Business at the University of Tennessee
BSBA, Business, Marketing
Sanofi January 2015 - Present
Avanade February 2010 - Present
RocketWP WordPress and Internet Marketing Agency November 2013 - Present
Sanofi June 2014 - December 2014
Church & Dwight, Co., Inc. April 2014 - June 2014
Frontier Communications January 2014 - March 2014
Related Companies September 2013 - December 2013
Bristol-Myers Squibb June 2013 - August 2013
Sanofi January 2013 - April 2013
Morgan Stanley March 2012 - December 2012
Skills
Sitecore, .NET, Web Services, C#, SharePoint, Microsoft SQL Server, ASP.NET, XML, Software Development, SQL, JavaScript, Visual Basic, Web Applications, ASP, PHP, Web Development, Entrepreneurship, Databases, Agile Methodologies, Integration, WCF, AJAX, jQuery, Visio, TFS, Mobile Applications, Subversion, IIS, Software Project..., SOA, Database Design, Silverlight, Requirements Analysis, Oracle, Software Design, SDLC, LINQ, ASP.NET MVC, Cloud Computing, SaaS, UML, Enterprise Architecture, Visual Studio, Enterprise Software, Scrum, Solution Architecture, T-SQL, Coveo
Education
Montclair State University 2005 — 2007
Masters
Hacettepe Üniversitesi 1997 — 2001
BS
Kayseri Science High School 1994 — 1997
High School
Daytona Beach Area March 2012 - Present
BICSI Membership 1992 - 2012
Frontier Communications July 2010 - June 2011
Verizon / GTE August 1999 - July 2010
GTE Logistics & Supply 1996 - 1999
Interface Electronics Inc 1994 - 1996
Georgia Institute of Technology 1987 - May 1993
Atlanta Net 1985 - February 1987
Skills
Cabling, Pricing, To listen effectively &..., Cisco Router & Switch..., Cisco Security, Configuring Cisco VoIP..., Configuring Nortel..., Technical Writing, Proposal Writing, Public Relations, Research, Intranet, Website Development, Product Management, Process Improvement, Problem Solving, Consultancy, Construction, Administration, Competitive Analysis, Market Analysis, Information Architecture, AutoCAD, Team Building, Business Planning, Organizational Behavior, Cloud Computing, Coaching, Creative Writing, Curriculum Development, Documentation, Technical Documentation, Excel, Editing, Event Planning, Efficiency Improvement, Estimating, Fast Learner, Firewalls, HTML, Hospitality, Human Relations, OSI Model, Lotus Notes, Lucent, Microsoft Office, Activist, Microsoft Excel, Software Documentation, Telecommunications
Education
Georgia Institute of Technology - Georgia Tech College of Management 1997 — 1999
EMBA MOT, Management of Technology
National Louis University 1990 — 1992
Business Psychology, Business Management
Georgia State University 1983 — 1989
No Degree, Liberal Arts
Armstrong Atlantic State University 1972 — 1974
Biology, Anatomy & Physiology
First Presbyterian Church in Victor September 2011 - Present
First Presbyterian Church in Victor January 1992 - Present
Frontier Communications January 1983 - May 2009
Marjax Enterprises July 1981 - May 1982
Skills
Accounts Payable, General Ledger, Accounting, Account Reconciliation, Access, Budgets, Variance Analysis
Education
Rochester Institute of Technology 1974 — 1981
MBA, Gneral Business, Accounting
Hartwick College 1968 — 1972
B.A., Mathematics
Frontier Communications Database ArchitectEpsilon RyanJune 2011 - May 2015
Ryan Partnership June 2011 - November 2014
Frontier Communications October 1996 - April 2009
Skills
SQL, Requirements Analysis, SDLC, Linux, Python, Software Development, Requirements Gathering, Data Analysis, Databases, Programming, User Acceptance Testing, Testing, Java, C++, Telecommunications, Business Analysis, Integration
Education
Fulton-Montgomery Community College 2009 — 2010
Associate's degree in Computer Science, Computer Science
Fulton-Montgomery Community College
Associate of Science (A.S.), Computer Science
Apex Systems August 2010 - Present
HC Mill Inc. May 2008 - May 2010
Talent Software Services December 2006 - May 2008
HorseCollar Transport January 2002 - November 2006
Eschelon Telecom 1998 - 2002
Frontier Communications 1995 - 1998
Saltwater Inc. February 1995 - November 1995
Synovis Surgical Innovations 1993 - 1995
Skills
Program Management, Strategy, Cross-functional Team..., Leadership, Business Analysis
Education
University of St. Thomas (Marketing) 1999 — 1999
Marketing Certification, Marketing and Analysis
University of St. Thomas (Project Management) 1996 — 1996
Project Management Levels I & II, Project and Program Management
Gustavus Adolphus College 1989 — 1993
BA, Biology
Frontier Communications November 1993 - Present
Skills
Telecommunications, Wireless, Unified Communications, Telephony
Education
State University of New York Empire State College
Bachelor's Degree, Homeland Security
Genesee Community College
Warsaw Central High School
Frontier Communications December 2014 - Present
Anthony L. Jordan Health Corporation February 2014 - November 2014
University of Rochester Medical Center May 2010 - 2012
Strong National Museum of Play February 2007 - October 2009
Rochester Ferry Company May 2005 - January 2006
TQ3Navigant July 2003 - February 2005
Four Points by Sheraton - Rochester Riverside April 2002 - January 2003
Midway Airlines January 2000 - September 2001
Navigant International/Dollinger Travel January 1997 - January 2000
Delta Air Lines January 1989 - January 1996
Skills
Management, Operations Management, Strategic Planning, Leadership, Customer Service, Budgets, Microsoft Office, Event Planning, Account Management, Recruiting, Program Management, Training, Employee Relations, Healthcare Management, Hospitality, Customer Satisfaction, Team Building, Public Speaking, Human Resources, Call Centers
Education
Genesee Community College 1986 — 1988
Associates, Travel & Tourism/Hospitality Management
Cardinal Mooney High School
High School
Hedgie's Landscape Design March 2002 - Present
Global Crossing February 1998 - March 2002
Frontier Communications June 1996 - February 1998
Skills
Horticulture, Landscape Design, Landscape Architecture, Operations Management, Account Management, Sales Management, Turf Management, Hardscape Design, Telecommunications, Telephony, Telco, Sales Engineering
Education
Hampton University 1988 — 1992
Marketing
Rochester Gas & Electric November 2011 - Present
Frontier, but October 2006 - Present
Verizon Wireless January 2007 - September 2008
Frontier Communications August 2006 - January 2007
Sutherland Group May 2005 - January 2006
Media Play November 2001 - November 2002
Whitehall Jewelers March 2001 - November 2001
Whitehall Jewelers March 2001 - November 2001
Littman Jewelers September 1999 - March 2001
Finlay Fine Jewelers February 1998 - May 1999
Skills
Sales, Training, Time Management, Call Centers
Education
Buffalo State College 1989 — 1992
of study, Theater
Genesee Community College 1985 — 1988
Associates Degree, Communications
St. Peter's Addiction Recovery Center October 2005 - Present
Spinal Dimensions, Inc 2003 - 2005
Columbia Development Companies 2002 - 2003
Frontier Communications 1996 - 2002
Skills
Healthcare, Customer Service, Healthcare Management, Hospitals, Microsoft Office, Leadership, Access, Data Entry, Data Analysis
Education
Fulton-Montgomery Community College
Associate of Arts and Sciences (AAS), Office Technologies
Frontier Communications Substitute TeacherISD 196September 2005 - June 2007
Education
Hamline University 2008 — 2010
Licensure, K-12 Reading
Hamline University 2001 — 2007
MA, Teaching
University of Minnesota-Twin Cities 1991 — 2001
BA, History and Classical & Near Eastern Studies
Frontier Communications June 2014 - Present
Parkview Health August 2010 - June 2014
Parkview Health September 2007 - August 2010
I-2000, Inc. March 2005 - September 2007
Skills
Network Architecture, Network Engineering, Troubleshooting, Technical Support, Data Center, Cisco Technologies, VPN, Disaster Recovery, Network Security, Network Administration, System Administration, VMware, Healthcare Information..., Software Documentation, EMR, Servers, Windows Server, Visio, HIPAA, VMware ESX, EHR, Microsoft Exchange, Active Directory
Education
Grand Valley State University 1998 — 2005
Bachelor of Science (BS), Computer Science
Frontier Communications May 2012 - Present
Frontier Communications May 2012 - Present
Sungardhe July 2009 - September 2011
Sutherland Global Services September 2004 - December 2009
ADT Security Services August 2002 - March 2004
Skills
Troubleshooting, Help Desk Support, Active Directory, Technical Support, Testing, Computer Hardware, Laptops, Security, Routers, XP, Home Networking, Wireless Networking, Computer Repair, Software Installation, Hardware, Windows XP, Windows 7, Computer Hardware..., Desktop Support, Windows Vista, Windows 7, Windows 8
Education
Genesee Community College 1996 — 1999
Computer Repair, Electronics
Frontier Communications March 1993 - Present
Skills
Cabling, Telephony, DSL, DS3, Telecommunications, Fiber Optics, VoIP, Troubleshooting, Optical Fiber, OC3, Computer Network..., Ethernet, T1, Mechanical Aptitude
Education
Fulton-Montgomery Community College 1982 — 1984
Associate of Arts and Sciences (A.A.S.), Eletronics
Frontier Communications customer service agentRegional EliteMarch 2008 - Present
HKD Enterprises (Pages In Time) March 1996 - June 2005
Skills
Customer Service, Customer Acquisition, Customer Experience, Sales, Bookkeeping
Education
Grand Valley State University 1986 — 1998
none, General Studies
Allendale Public High School 1981 — 1985
General Studies
Broadview Networks November 2000 - Present
Frontier Communications January 1997 - January 1999
Bausch + Lomb January 1995 - January 1997
RadioShack 1994 - 1995
Crosman Corp. January 1994 - December 1994
Walmart January 1993 - December 1993
Skills
Technical Support, IT Operations, Telecommunications, VoIP, IP, Managed Services, Wireless, Ethernet, Telephony, T1, Cloud Computing, SIP, Data Center, Linux, C#, Java, VB.NET, Pascal, Automation, C++, Cryptography, SQL, ASP.NET, Active Directory, Computer Graphics, Vendor Management, Project Management, Network Security, Computer Security
Education
Genesee Community College
Mercyhurst College
Monroe Community College
Greenlight Networks May 2014 - Present
Frontier Communications November 2013 - May 2014
Iberdrola USA December 2012 - November 2013
Level 3 Communications October 2011 - June 2012
Global Crossing March 1999 - October 2011
Frontier Communications May 1993 - March 1999
RCI Communications November 1985 - May 1993
Skills
Field Operations, T1, Carriers, Fiber, DWDM, Microwave, Telecommunications, Network Operations, SDH, Fiber Optics, Managed Services, Operations Management, Ethernet, Technical Staff..., SONet, VoIP, Leadership, Fiber Optic Networks, IP, Managing highly..., Service Delivery, OSP, Critical Infrastructure, Computer Network..., Management, Telecommunications..., Optical Fiber, Provisioning, Troubleshooting, WAN, Software Installation, Broadband, Wireless, ATM networks, LAN-WAN, Telephony, Transmission, Network Engineering, Co-location, Network Design, Networking, Routers, Cabling, TDM, Data Center, DS3, MPLS, Switches, Frame Relay, Metro Ethernet
Education
Rochester Institute of Technology 1990 — 1994
Bachelor of Science, Business Management
Genesee Community College 1984 — 1986
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Byron-Bergen Central School 1970 — 1984
Regents
Beth Israel Deaconess Medical Center May 2014 - Present
Frontier Communications April 2013 - April 2014
Franklin & Marshall College May 2012 - July 2012
Autism NJ May 2011 - July 2011
Skills
Employee Relations, Human Resources, Onboarding, New Hire Orientations, Microsoft Excel, PowerPoint, Web-based Research, Spanish, Teamwork, Nonprofits, Microsoft Word, Performance Management
Education
Franklin & Marshall College 2009 — 2012
Bachelor of Arts (BA), Psychology, Government
Millburn High School 2005 — 2009
Frontier Communications Patient Account RepresentativeKootenai HealthNovember 2012 - Present
Kootenai Health November 2012 - Present
Skills
Telecommunications, Call Center, Telephony, DSL, Customer Service, Team Leadership, Human Services, Drug and Alcohol..., Technical Support, VoIP, T1, Call Centers, Troubleshooting, Broadband, Social Services, Customer Experience, IP
Education
Gonzaga University 2007 — 2009
Master's degree, Organizational Leadership
Collabera October 2012 - Present
Monroe County District Attorneys office May 2010 - July 2010
Sisters of St Joseph of Rochester April 2010 - May 2010
Frontier Communications 1979 - 2009
Skills
Data Entry, Customer Service, Fax, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, File Management, PowerPoint, Database Administration, Time Management, Spreadsheets, MPLS VPN, Internet Services, Project Management, Telecommunications, Circuit Design, Ethernet, TDM, AVPN, ASE
Education
Genesee Community College 2009 — 2012
Associate of Science (A.S.), Human Service
Gates Chii
JCPenney December 2000 - 2012
Ernst & Young May 1997 - November 1999
Frontier Communications 1989 - 1995
Weyerhaeuser April 1986 - April 1989
Skills
Outplacement, Team Building, Team Leadership, Workshop Facilitation, Retail, Leadership, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Management, Budgets, Merchandising, Loss Prevention, Store Management, Outlook
Education
Georgia State University
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of Toledo
Master of Education (MEd), Audiovisual Communications Technologies/Technicians
Paychex November 2011 - September 2012
Paychex, Inc November 2011 - September 2012
Frontier Communications July 2011 - October 2011
Sunoco, Inc October 2000 - May 2011
VerizonWireless October 2005 - September 2010
Skills
Customer Service, Leadership, Customer Satisfaction, Call Centers, Data Entry, Microsoft Office, Outlook, Customer Retention, Microsoft Excel, Time Management, Microsoft Word, Troubleshooting, Sales, Training, PowerPoint, Process Improvement
Education
Genesee Community College 2012 — 2016
Nursing Degree
Genesee Community College 2012 — 2014
Nursing
Frontier Communications January 2011 - Present
Skills
Microsoft Excel, Microsoft Word
Education
Johnstown High School 1969 — 1973
Associate's degree, Business Administration and Management, General
Fulton-Montgomery Community College
Associate's degree, Business
Frontier Communications Research ConsultantFrederic W. Cook & Co.January 1995 - September 2011
Education
Gordon College
LogisticsOne Transport January 2010 - Present
Logistics One 2010 - 2013
Frontier Communications April 2000 - April 2006
Skills
Accounting, Management, Logistics, Process Improvement, Customer Service, Team Building, Microsoft Excel, Customer Satisfaction, Leadership, Negotiation, Microsoft Office, Inventory Management, Operations Management, Transportation, Supply Chain Management, Supervisory Skills, Process Scheduler
Education
Fulton-Montgomery Community College 2008 — 2009
Accounting Certificate
Broadalbin Perth Central School 1986 — 1990
Diploma
Frontier Communications July 2014 - Present
Frontier Communications June 2011 - Present
Verizon June 1994 - June 2011
Skills
Customer Service, Sales Management, Sales Operations, Quality Assurance, Sales, Strategic Planning, Process Improvement, Telecommunications, Customer Satisfaction, Data Analysis, Call Centers, Product Management, CRM, Vendor Management, Cross-functional Team...
Education
Franklin University
Master of Business Administration (MBA), Business Administration, Management and Operations
Frontier Communications October 2014 - Present
TEKsystems October 2014 - Present
Bosch Security Systems July 2014 - September 2014
Kelly Services July 2014 - September 2014
Scardino Construction February 2013 - August 2014
Staples July 2013 - July 2014
Sutherland Global Services October 2012 - March 2013
NJ Electric Corp November 2011 - February 2012
Stewart Talent September 2008 - January 2012
Request Model Management June 2004 - January 2010
Skills
Sales, Customer Service, Microsoft Office, Project Management, Sales Management, Windows 7, Windows 8, CCENT, Account Management, Adobe Acrobat, Linux, IBM AS/400, SAP, Active Directory, Oracle Applications, Avaya Technologies, Cisco Routers, CRM Databases, Microsoft Exchange, Windows Remote Desktop, Google+, Android Development, Fashion Photography, Business Strategy, New Business Development, Business Development, iOS, Computer Networking, Online Social Networking, Business Networking, Social Networking, Cisco Networking, Wireless Networking, Salesforce Training, Cloud Storage, Cloud Applications
Education
Georgia Perimeter College 2009 — 2011
Business Administration and Management, General